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The Power of Persuasion

AlexisKai writes "The Ten-Second Review: Robert Levine's The Power of Persuasion: How We're Bought and Sold is an engaging, highly readable survey of the sophisticated methods of persuasion we encounter in various situations. From television to telemarketing and from self-deception to suicide cults, Levine takes a hard look at all the ways we attempt to persuade each other - and how and why they work (or don't). Robert Levine is a professor of psychology at Cal State Fresno; his previous books include The Geography of Time, about the differences in the perception of time and its passage in various cultures and cities around the world." For those with a longer attention span, AlexisKai's review continues below. The Power of Persuasion: How We're Bought and Sold author Robert Levine pages 278 publisher John Wiley & Sons, Inc. rating 8 reviewer Colin Cannell ISBN 0471266345 summary An engaging, highly readable survey of the sophisticated methods of persuasion we encounter in various situations. From television to telemarketing and from self-deception to suicide cults, Levine takes a hard look at all the ways we attempt to persuade each other - and how and why they work (or don't).

The book is quite balanced in its approach and unusual in that it looks at the art of persuasion through the lens of psychological field research. Levine doesn't merely muse about the vagaries of the mind; he gets out there and investigates it. He takes a job selling knives from a "multi-level marketing" company. He interviews former car salesmen, entrepreneurs, and marketing directors. His students conduct experimental bake sales.

The Power of Persuasion is at its most interesting when it shows how human behavior frequently travels outside the lines of economic theory. Chapter 6, "The Hot Button," details the situations in which we're likely to do something irrational, like buy the most expensive of four very similar-looking toasters, because a decision-making shortcut in our brain has been tripped (in this case, we equate higher price with higher quality despite there being little evidence for that).

The Power of Persuasion covers a certain amount of ground that has already been covered by such books as Robert Steiner's Don't Get Taken and Gerald Zaltman's How Customers Think. What I liked about this particular book's approach is that it takes a position between the two previously mentioned: for the most part it neither condemns the act of persuasion nor celebrates it. Levine is usually content simply to observe how persuasion is done and occasionally marvel at the way, say, a door-to-door salesman often has greater insight into the human brain than a psychologist.

Levine's writing style is fairly consistent throughout the book. In each chapter, he takes a particular theme or area of the art of persuasion and breaks it down to show what psychological and cultural forces are at work. He does this through well-reasoned arguments interspersed with amusing anecdotes, factoids, and citations of interesting studies and statistics.

For example, in the first chapter, "The Illusion of Invulnerability," he uses the metaphor of Garrison Keillor's fictional Lake Wobegon, where all the children are above-average, to describe how people consistently underestimate the extent to which they are personally influenced by advertising and the likelihood that they would fall for deceptive claims and scams. He punctuates this with a story of how he was preparing a university course on the use of mind control in social psychology and became so wrapped up in his thoughts about totalitarian governments and secret police that a man claiming to be a chimney sweep was able to hoodwink him out of $250. After this, he said, he realized that "it's the people we're unprepared for who present the greatest threat. The fast-talking salesman puts us on alert. But the nice guys, the friendly thieves who sell beneath the threshold of our awareness, put us at their mercy."

The following chapters deal with other facets of persuasion, including:

  • The illusion of authority, i.e. "I'm not a doctor, but I play one on TV."
  • The use of generosity or kindness to create a sense of obligation.
  • Contrasting what you're selling with something very similar or very different to create a "false dilemma" in the buyer.
  • Moving from "Yes, I'll look at your brochure" to "Yes, I'll sign over my life savings to you" through a series of "gradually escalating commitments."
  • One of my favorite chapters, and one that I identified with personally, is "$2 + $2 = $5," which takes a look at "The Ten Rules of Framing." Just like the lottery is "a tax on people who are bad at math," the rules of framing take advantage of the way we perceive numbers emotionally to subtly influence us toward decisions that don't necessarily make logical or financial sense.

Rule #1, for example, is "Separate Gains." Levine cites studies showing that people would prefer to win a $50 prize and a $25 prize rather than a single $75 prize. "This is because we respond less to the cumulative total of the gains than the fact that it is a gain," says Levine. "Every gain brings pleasure." This is why you always see Sports Illustrated offering you a "free" book, video, or football helmet mug, even though most of us would be better off if they would forget the video and just lower their subscription price. "The company wants you to file the gift in your unexpected windfall account," Levine writes, "where its perceived value is psychologically inflated, rather than mentally bunching it together with the other products into one big purchase."

In fact, I found a number of "hey, someone else wonders about that too" topics in The Power of Persuasion, such as the idea of the JND, or Just Noticeable Difference. This is the idea that you can quantify how much something can be changed before people notice that it has done so.If our product costs $5.49, and we raise the price to $5.59, will customers care? What about $5.99? Levine looks at how the JND is different at different price points and in different circumstances.

There are a few problems with the book:

  • It includes some minor factual errors, such as the paragraphs in which Levine discusses the ad campaign that introduced "Infinity," which he describes as Toyota's luxury car brand. (I assume he means Infiniti, which is actually Nissan's luxury marque).
  • The penultimate chapter is entirely devoted to an analysis of Jim Jones and the cult of Jonestown, whose members committed mass suicide in 1978. The analysis is interesting, and someone who hasn't studied Jonestown will find a good introduction here, but I wasn't convinced it deserved a chapter to itself. Levine's rationale appears to be that Jonestown represents the logical extreme, the "dark end of the dark side of persuasion," and there but for the grace of God go we, etc.
  • The last chapter, "The Art of Resistance," turns toward the advocacy that I was so relieved not to find in the rest of the book. It contains advice on "asking disconfirming questions," avoiding groupthink, and being sure to practice "persuasion with integrity." This advice is very intelligent and well-founded, but most Slashdot readers will probably find themselves being told things they already know.

I would strongly recommend The Power of Persuasion to anyone whose job involves selling, who has ever wondered why in the world they bought that sweater/car/time-share, who lives in a capitalist economy, or who is just looking to fill a few hours with a fascinating book. It's an insightful, scientific look at a force that permeates the existence of anyone who has to interact with other people but that we rarely take the time to examine.

Besides being a cracking good read, it's fully footnoted, indexed, and so stuffed with information as to make a worthy addition to anyone's reference library. The next time you wonder what possessed you to pay $50 for a medallion commemorating the series finale of Friends, you'll know where to turn.

You can purchase The Power of Persuasion: How We're Bought and Sold from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.

200 comments

  1. *waves hand in front of face* by Tatarize · · Score: 5, Funny

    This is not the book you want to read.

    --

    It is no longer uncommon to be uncommon.
    1. Re:*waves hand in front of face* by baudilus · · Score: 2, Funny

      Can I persuade you to the contrary?

    2. Re:*waves hand in front of face* by Orgazmus · · Score: 2, Funny

      Probably?

      --
      The system had the verbosity of HTML combined with all the readability of compiled assembly viewed as bitmap images
    3. Re:*waves hand in front of face* by RLW · · Score: 1

      At least look at the brochure. It won't even take a minute of your time.
      Passing over brochure with an order form.
      I included an order form for you to fill out. Here's a pen.
      Cash, Check or Charge ?

    4. Re:*waves hand in front of face* by Anonymous Coward · · Score: 0

      Why, what is wrong with it? Please give reasons.

  2. You're all Individuals!!! by filesiteguy · · Score: 2, Funny

    Yes, we're all individuals! ...I'm not.

  3. la di da by B3ryllium · · Score: 4, Funny

    Well, I'm sold.

  4. Admin: please fix unclosed [em] tag! by Anonymous Coward · · Score: 0

    There's an unclosed [em] tag in your story... please fix it!

    (This post will look really stupid after it's fixed)

    1. Re:Admin: please fix unclosed [em] tag! by ALpaca2500 · · Score: 1

      the same thing happened yesterday on macnn.com, someone left an italic tag open, and the whole page was in italics. i guess it's contagious?

    2. Re:Admin: please fix unclosed [em] tag! by RobertB-DC · · Score: 1

      the same thing happened yesterday on macnn.com, someone left an italic tag open, and the whole page was in italics. i guess it's contagious?

      Actually, the last Slashdot book review I saw had the same problem. They fixed it later, but it seems like someone would catch it. Since I'm a subscriber, I try to help (we can send a note if we see a problem), but I can't hit Refresh all day! (I have to go to the bathroom sometimes!)

      --
      Stressed? Me? Of course not. Stress is what a rubber band feels before it breaks, silly.
    3. Re:Admin: please fix unclosed [em] tag! by Anonymous Coward · · Score: 0

      Its rather stupid to pay to fix Slashdot's mistakes.

    4. Re:Admin: please fix unclosed [em] tag! by balthan · · Score: 2, Informative

      It seems to be an IE bug. The tag is there and it renders correctly on Firebird 0.7, but not on IE at work.

  5. Best Pursuasion by Doesn't_Comment_Code · · Score: 3, Funny

    I often find that the best way to pursuade someone is to call them an insensitive clod, or a dolt, or something equally as curt and dimeaning for not seeing my point of view.

    --

    Slashdot Syndrome: the sudden, extreme urge to correct someone in order to validate one's self.
    1. Re:Best Pursuasion by Orgazmus · · Score: 2, Funny

      You are politically active, right?
      I kinda see a pattern...

      --
      The system had the verbosity of HTML combined with all the readability of compiled assembly viewed as bitmap images
    2. Re:Best Pursuasion by spood · · Score: 0, Insightful

      I'll probably get modded down for this, but often suggesting how the moderators should moderate comments persuades the moderators to moderate comments. So is this +1, Funny, +1 Insightful, or +1 Interesting?

      --
      ---- Just another spud server.
    3. Re:Best Pursuasion by Doesn't_Comment_Code · · Score: 0, Redundant

      Interestingly enough, one of the best ways to get modded up is to invite the moderator to mod you down. As in:

      There I said, it. I know my opinion is in the minority go ahead and mod me down.

      Including such a statement greatly increases the chances of being modded up as insightful or interesting. The old reverse phychology / don't oppress the little guy approach.
      You probably disgree with my analysis, so go ahead mod me down for it.

      --

      Slashdot Syndrome: the sudden, extreme urge to correct someone in order to validate one's self.
    4. Re:Best Pursuasion by Anonymous Coward · · Score: 2, Funny
      dimeaning

      It's demeaning you insensitivie clod of a dolt!

    5. Re:Best Pursuasion by Orgazmus · · Score: 1

      Clever ;)

      --
      The system had the verbosity of HTML combined with all the readability of compiled assembly viewed as bitmap images
    6. Re:Best Pursuasion by telbij · · Score: 1

      Dammit, why isn't there a -1 Funny mod choice?

    7. Re:Best Pursuasion by arrogance · · Score: 1
      So you've been reading up on the net's most read resources about argument and persuasion?
      1. How to Argue
      2. How to be Persuasive
      3. How to Make Friends at Work
      Or just Insult Monger, you malodourous toad?
    8. Re:Best Pursuasion by RLW · · Score: 2, Funny

      You stupid moron. That's not how to persuade people. You have to hit them over the head with large iron objects and take their wallet.

    9. Re:Best Pursuasion by slobber · · Score: 1

      Newton, Galileo, Kepler, Dirac, Faraday, Planck, Kelvin, Maxwell and Einstein believed in God. So do I.

      Not to pick on you, but didn't the author just warn you against group think?

      --
      "You mortals are so obtuse." -Q
    10. Re:Best Pursuasion by Doesn't_Comment_Code · · Score: 1

      Not to pick on you, but didn't the author just warn you against group think?

      I don't believe in God because those brilliant guys did. I'm just mentioning that they did. I would believe anyway.

      --

      Slashdot Syndrome: the sudden, extreme urge to correct someone in order to validate one's self.
    11. Re:Best Pursuasion by Anonymous Coward · · Score: 1, Funny

      Maybe he really meant dimeaning, as in "two meanings." An insensitive clod, for example, could be a person who is blind to the emotions of others, or it could be a clump of dirt that is incapable of sensing stimuli, such as being broken over a spelling nazi's head. :)

    12. Re:Best Pursuasion by Lozzer · · Score: 1

      Newton, Galileo, Kepler, Dirac, Faraday, Planck, Kelvin, Maxwell and Einstein had testicles. So do I.

      --
      Special Relativity: The person in the other queue thinks yours is moving faster.
    13. Re:Best Pursuasion by Dick+Faze · · Score: 1

      If Newton, Galileo, Kepler, Dirac, Faraday, Planck, Kelvin, Maxwell and Einstein jumped off a bridge during the superbowl, it still would have been the second story covered in the 11:00PM news that night.

    14. Re:Best Pursuasion by Anonymous Coward · · Score: 0

      Newton, Galileo, Kepler, Dirac, Faraday, Planck, Kelvin, Maxwell and Einstein had testicles. So do I.

      Hitler breathed and so do you.

    15. Re:Best Pursuasion by Anonymous Coward · · Score: 0

      There is no reason to mention them unless you are trying to add their weight to your belief.

      You can believe whatever you want; and if you are secure and happy with your beliefs then you wouldn't feel the need to tell us who else has held them.

      (Personally, I believe in the Five Sisters of Piu-Ji. According to legend, they found that your god was quite a delicious but insubstantial meal)

  6. persuasion by k3v0 · · Score: 0

    Don't try and persuade me that my Friends medalion was less valuable than this book.....

  7. sick mind by nocomment · · Score: 4, Funny

    Maybe I just have a sick mind, but I parsed the story title as "The Power of Perversion" I feel like a dirty old man now...

    --
    /* oops I accidentally made a comment, sorry */
    /* http://allyourbasearebelongto.us */
    1. Re:sick mind by Anonymous Coward · · Score: 0
      Hey, you beat me to the same comment!

      On the plus side, at least it's been a while since I've seen anyone welcome our new Soviet Russian overlords in a post. Maybe there's some hope that we can wait these things out after all!

  8. Speaking of Methods of Persuasion by MooseByte · · Score: 4, Funny

    "From television to telemarketing and from self-deception to suicide cults, Levine takes a hard look at all the ways we attempt to persuade each other [...]."

    Hmmmm. I wonder where Slashdot moderation fits in that spectrum....

    1. Re:Speaking of Methods of Persuasion by MisanthropicProgram · · Score: 2, Funny
      You're not very far off. I built up a shit load of karma by posting:

      Hate Microsoft

      Love Apple

      Love Open Source

      Love Linux

      Love OS/2, BUT dislike IBM

      Hate SCO period.

      Oh, fuck! I guess, I'm not getting any karma bonuses now!

  9. If you really by Anonymous Coward · · Score: 0

    to persuade some one just scream at them.

    1. Re:If you really by Rytr23 · · Score: 1

      It was my understanding that the best method of persuasion was threat of imminent catastrophic personal injury or loss, usually given in a calm tone of voice in order to show that its serious. Don't feel like talking? a .45 works nicely too...

      --
      So many injustices..so little time..
    2. Re:If you really by Anonymous Coward · · Score: 0

      No, the best method of persuasion is not to make the suggestion, but get the victim to imply the suggestion with loaded questions, and then agree wholeheartedly with them. Handguns and violence enter into the conscous mind, whereas a victim's own mind can be turned against them subtly. Of course, this depends on whether you want to persuade *a lot* of people, or just a few random unrelated people. If you want the latter, you are probably under the influence of someone else anyway.

  10. If he understands it so well by Anonymous Coward · · Score: 5, Funny

    Why isn't this #1 on the best seller list?

    1. Re:If he understands it so well by stoolpigeon · · Score: 0

      Your post is very funny and I'm thinking you meant it to be so.

      At the same time- one does not need to be proficient at something in order to analyze and describe it.

      --
      It's hard to believe that's how Micronians are made. Why don't we see it right now by having you both kiss one another?
    2. Re:If he understands it so well by groot · · Score: 1

      He will once he gets Ron Popeal to do that late night infomercial on his book...

      Look you not only only do get Chapters 1 through 5 but if you call right now we will throw in Chapter 6 for no extra cost: all for $19.80 or 10 easy monthly payments of $1.98.

      I love gimicks, heck I am still waiting for Red Hat Cap!

      --
      "Just remember, it takes a village idiot." -- The Motley Fool.
  11. If you want to persuade people by Anonymous Coward · · Score: 0

    Then you need a "Persuadertron" from Bullfrog's circa 1993 game Syndicate :)

  12. The Real Measure by somethinghollow · · Score: 4, Insightful

    The real measure of how good this book is, I think, is whether or not the author persuaded you (the reader) to believe his points. ;)

    1. Re:The Real Measure by Mr_Huber · · Score: 1

      What I'm most curious to see is the ad campaign for the book.

    2. Re:The Real Measure by Anonymous Coward · · Score: 0

      You are seeing a part of it.

  13. Cool! But the most important part is... by Penguinisto · · Score: 4, Funny
    ...where's the chapter on convincing hot young babes to go out with the geek set?

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
    1. Re:Cool! But the most important part is... by SlimFastForYou · · Score: 4, Funny

      Right after the chapter telling us geeks to brush our teeth, shower at least once a month, and not drool while talking to them.

    2. Re:Cool! But the most important part is... by Orgazmus · · Score: 2, Funny

      That would be between "How to make a rolling stone with your smile" and "How to make someone RTFM" ;)

      --
      The system had the verbosity of HTML combined with all the readability of compiled assembly viewed as bitmap images
    3. Re:Cool! But the most important part is... by Anonymous Coward · · Score: 0

      The closest you can find to this in the scientific comunity is the book U.S.S. You should be able to find it on amazon.com ... back to work

    4. Re:Cool! But the most important part is... by mekkab · · Score: 1

      I guess you've never been to alt.seduction.fast then. They've got a good web page, too. Lots of NLP (neurolinguistic programming) applications.

      You should be rolling in the chicks (or with them, whatever) in no time.

      --
      In the future, I would want to not be isolated from my friends in the Space Station.
    5. Re:Cool! But the most important part is... by Anonymous Coward · · Score: 0

      > shower at least once a month

      Except on leap years.

    6. Re:Cool! But the most important part is... by t_allardyce · · Score: 1

      Hey, so i noticed you standing here alone and i thought "you must be looking for a low-risk high-return investment!" now i know what your thinking - "whats the catch" and im not gonna pull the wool over your eyes, btw thats a great smile, keep it coming! you could be signed up and finished in about 3 minutes! and thats only because your my first customer! so erm, why dont you just follow me out here and i'll get my pen out.

      --
      This comment does not represent the views or opinions of the user.
    7. Re:Cool! But the most important part is... by danharan · · Score: 2, Informative

      You are looking for the pickup guide.

      "Strip" away all the manipulative embedded suggestion nonsense and the dumb macho ideology, and there's a few gems in there :)

      --
      Information: "I want to be anthropomorphized"
  14. See the ads? by grub · · Score: 1


    "The Power of Persuasion".. you will buy this book..."

    --
    Trolling is a art,
    1. Re:See the ads? by Anonymous Coward · · Score: 0

      "The Power of Persuasion".. you will buy this book..."

      Of course, in Soviet Russia you will be persuaded to allow the book to sell itself to you!

  15. Tiny speech changes make big difference by 192939495969798999 · · Score: 2, Interesting

    As pointed out on the Howard Stern show this morning, tiny changes in speech can make a big difference in the perception of the audience, like between "friends" and "friend" (group vs. individual).
    On that note, friend, I'd like to ask you to visit my artist interview. See? It works!

    --
    stuff |
    1. Re:Tiny speech changes make big difference by pokeyburro · · Score: 1

      Hmm. Yes, it does seem to have an effect, but in my case, it was a negative one. It had the effect of putting me on alert, as per the review.

      One alerting factor was singling me out as "friend"; if you had addressed "friends", I would've felt like I was slipping under the radar, like I could visit the site without being noticed, which appeals to my introverted side. Second, the use of "friend" in other contexts, namely spam, gives it a very negative connotation. Thirdly, of course, you alerted me with "See? It works!".

      Finally, the usual caveats. I realize that this was a very subjective observation on my part, and hence of dubious scientific value. Secondly, your intended humor is noted and appreciated. Indeed, I would not be doing my part as a /. reader if I hadn't replied with this pedantic comment.

      (In fact, having said all this, I now feel motivated to visit your site by way of feeling obligated - also as per the review. Interesting.)

      --
      Lately democracy seems to be based on the skybox, the Happy Meal box, the X-box, and the idiot box.
    2. Re:Tiny speech changes make big difference by crasch · · Score: 2, Insightful

      Ugh. I detest the gratuitous use of the word "friend". Nothing turns me off faster than when I see an email from someone I don't know who uses it in the intro.

  16. *waves hand in front of face* by Tatarize · · Score: 1

    This is the book you want to read.
    These are not the droids you are looking for.

    --

    It is no longer uncommon to be uncommon.
  17. A-doo-doo-doo, A-daa-daa-daa by da3dAlus · · Score: 3, Interesting

    Sting said it best already...
    "Poets, preists, and politicians
    Have words to thank for their positions."

    --

    Sometimes I doubt your commitment to Sparkle Motion.
    1. Re:A-doo-doo-doo, A-daa-daa-daa by An+ominous+Cow+art · · Score: 4, Insightful

      He said it even better when he said "They all seem like game show hosts to me".

  18. what about the icon by frovingslosh · · Score: 1

    Why is this icon used on this story. Are they tryoing to persuade us that the author is a smart guy? I've certainly never seen a more misused icon on Slashdot, unless the irony is intended.

    --
    I'm an American. I love this country and the freedoms that we used to have.
    1. Re:what about the icon by DahGhostfacedFiddlah · · Score: 1

      Uhhh...
      Psychology is a recognized science in most of the world.

  19. Best Method by MrRuslan · · Score: 1

    I think physical persuasion is most effective in the end even if it's not moral or right...it is simply effective.

    1. Re:Best Method by Anonymous Coward · · Score: 0
      Unfortunately it works for good as well as evil, angainst weak and strong.

      At least in the case of verbal persuasion, as long as you can think things through clearly, you can be outnumbered 1 million to 1, and still the wrong argument won't prevail. Problem is, most people are so easy to fool that they do it to themselves all day long.

    2. Re:Best Method by Neil+Blender · · Score: 1

      I think physical persuasion is most effective in the end even if it's not moral or right...it is simply effective.

      Well, In Soviet Russia...

  20. Concentrate on the Sound of my Voice... by bcolflesh · · Score: 4, Funny

    You will RTFA... You will RTFA...

    1. Re:Concentrate on the Sound of my Voice... by Anonymous Coward · · Score: 0

      You will RTFM... RTFM...

  21. Ob. by focitrixilous+P · · Score: 1, Funny

    I am Rudy Giuliani - Yes on 232 I am Rudy Giuliani - Yes on 232 I am Rudy Giuliani - Yes on 232

    --
    SAILING MISHAP
    1. Re:Ob. by Doesn't_Comment_Code · · Score: 1

      Parent is not offtopic (currently modded that way). It is a Simpsons quote in wich Homer tries to brainwash TV viewers with a picture of Rudy.

      --

      Slashdot Syndrome: the sudden, extreme urge to correct someone in order to validate one's self.
  22. Speaking of these ... by Anonymous Coward · · Score: 1, Informative

    Have you read 48 Laws of Power, The Art of Seduction, or any NLP books by Bandler et al? These are interesting books on how we think, and how to utilize the autopilot behaviors to "persuade" others. Its a grey area, yes, but a fact of our lives.

    Robert Greene (48 LOP) has an interesting point when he says that we're all aware of the enemy, but unaware of the motives of a "trusted" friend, who can be more dangerous !

    1. Re:Speaking of these ... by Anonymous Coward · · Score: 3, Informative

      It's all pseudo psychology based on unsubstatiated claims. Do a search on PsychLit and you'll find there is no academic work based on that b..t.

      (Disclaimer, yes I am a psychologist)

    2. Re:Speaking of these ... by Anonymous Coward · · Score: 0

      An ignorant and biased psychologist.... NLP is not "scientific psychology" in the standard sense. Everything they do isn't based on research and findings. It's about doing what works. When something doesn't work you try something different. It's about training therapists to be dynamic enough to adjust to their patients.

      Most of the ideas in NLP are so blatently obvious and have been stolen into other forms of more traditional psychology. Bandler hurt the reputation of NLP quite a bit, not just with the murder trial, but also with his "rockstar" mentality and refusal to care about studies. He has some good points but the lack of decent studies has kept closed minded psychologists like yourself from truly evaluating the techniques of NLP and seeing what you can learn from it.

      NLP has turned to trash in recent years. There are so many NLP courses, books, tapes, etc that are just terrible. Bandler's styles have also gone a little over the edge. At the same time a lot of the earlier works such as "The Structure of Magic", "The Patterns of the Hypnotic Techniques of Milton Erickson", "Tranceformations", and a few others are definitely worthwhile books that have a lot of great content.

      Sure it's not proven, but a lot of it so obviously works. If you are open minded enough you can try many of the things on yourself. I'll also reccomend as a psychologist that you pick up a copy of "Magic in Action". It's not the greatest. The commentary is rediculous, but it has actualy transcripts of therapy sessions where Bandler does in under a half hour what takes traditional psychologists a lot more time. Those sessions were also followed up and are both available (for a bit of a high cost) on video on audio tapes. They show a side of NLP being used very clearly. They follow up with patients and see that months or years later the patients are still free of their earlier ailments.

      Anyway.. Sorry if I ramble a bit. I just urge you as a psychologist to be a little open minded. Check out NLP. It's the edge. Some of it is far off the edge. But there are a lot of gems hidden in there if you look carefully enough. Don't you owe it to your patients to be a productive and well rounded psychologist? Isn't it worth trying something different? If it doesn't work, move on, but at least read a few books and try some of the more reasonable things with patients. If they don't work then you can move on and try other things, but you just may suprise yourself and find that using "NLP" you can train yourself to be more observant and capable of helping others.

  23. Vacation timeshare sales pitches by The+I+Shing · · Score: 5, Insightful

    A primo example of the "feeling of obligation" sales pitch that the author mentions is those vacation timeshare sales pitches that promise a free or discounted event ticket.

    They're really common in Las Vegas and in the Orlando area. They have booths set up in hotels and in small buildings located in the parking lots of plazas in commercial districts.

    They give you a nice little breakfast buffet at a nearby resort, and tell you that they'll only take 90 minutes of your time, and there's no obligation.

    Four hours later you're signing one document after another, agreeing to pay thousands and thousands of dollars over the next ten years for something that's not worth jack squat, and then you go and get your stupid theme park tickets.

    Stay away from those things, and if you do go to one, don't buy into it. You can buy them second-hand MUCH cheaper from someone else who got suckered. When they start trying to close the deal, you say, "Nope, not signing anything. Give me my discounted park passes now, please." If they hem and haw, and say that the deal they're offering is only good if you sign right there and then, you have to say, "Then I guess that's my loss. I'll take my discounted park passes now, please."

    Don't let the mind control kick in.

    And if you do sign up, you've got ten days to cancel, at least in Florida. But it's much easier to just not get suckered in the first place.

    --
    You are in error. No-one is screaming. Thank you for your cooperation.
    1. Re:Vacation timeshare sales pitches by Doesn't_Comment_Code · · Score: 5, Interesting

      I heard one of those pitches once too. And what threw a red flag for me was: "This deal is only good today. Once you walk out that door, I can't legally offer you a price this low again." First of all... against the law to offer me a discount price after I leave? Secondly, the time limit and pressure shows that the salesman doesn't want you to have time to think things over. WHOOP WHOOOP Sirens should be going off in your head!

      After an hour long tour (which was actually enjoyable) and listening to the sales pitch, I started to feel a tiny bit pursuaded. And that feeling made me so uncomfortable (knowing that his smooth talking had even slight power over my thought process) that I got up and left. Although as soon as I did, the salesman informed me that a new deal had just opened up. It was for half the original price, and he couldn't legally offer it to me once I walked out the door...

      --

      Slashdot Syndrome: the sudden, extreme urge to correct someone in order to validate one's self.
    2. Re:Vacation timeshare sales pitches by Anonymous Coward · · Score: 0

      Unfortunately the fly-by-night timeshare in our town left before we could go get free movie tickets and gift cards twice... Seems they only let you take their special "class" once a year. They also didn't allow children, perhaps common sense would come blurting out of a five year old in the middle of the pitch?

      But hey, you know it's a scam when they can afford to sucker only 3% of the people they pull in, and still give out freebies to everyone.

    3. Re:Vacation timeshare sales pitches by t_allardyce · · Score: 1

      Reminds me of market stalls - was on holiday and was walking past a stall and the guy tried to sell me something (a laser pointer i think), he started at about 10ML turkish whatever currency and i ignored him and slowely continued walking, then he started going down with every step i took - 9,8,7,6,5,4,3,2 and i kept on walking with a big smile on my face.

      --
      This comment does not represent the views or opinions of the user.
    4. Re:Vacation timeshare sales pitches by tumbaumba · · Score: 1

      They're really common in Las Vegas and in the Orlando area.

      We went once to one of this in Orlando. It was amazing, people were buying some vacation rentals, which they never going to visit by the way, like hot cakes. And those were not small sums, tens of thousands of dollars After about three hours of torture we got our free tickets to a Disney World, but they were definitely not worth going through that horror. Never again.

    5. Re:Vacation timeshare sales pitches by The+I+Shing · · Score: 1

      Wow, the most consensus I've ever seen in a series of /. posts... like some new record.

      All these replies underscore a key point... these salespeople are professionals, experts at closing the deal by whatever means necessary, alternating between cajolery and insults. "I can tell you're smart enough to know a good deal when you see one," or "You're not stupid enough to walk away from a deal like this, are you?"

      They weave a spell over the prospective buyer, not unlike the way a high-performing car salesman works, but these guys have got even more to work with than a car salesman. A car salesman is selling something that everyone knows is going to go down in value the moment they sign the paperwork, where a timeshare salesman can pitch this magical, albeit non-existant, idea that the purchased product is somehow actually going to increase in value, despite the fact that they're busy building more units than they can sell.

      I'd love to go through all the crap these guys heap onto you in the four or five hours they hold your promised prize (the free tickets or whatever) hostage, but I'll just sum it up by describing how you sit there just wishing they'd wrap it up, and let you off the hook somehow, but that moment never comes. They keep you on the hook for as long as it takes to get you to acquiesce to their demand that you buy, buy, BUY, RIGHT NOW! And then they'll give you your pathetic little prize, your discounted theme park tickets or whatever it is you went in there for, and they'll give them to you happily, basking in the fact that they just sold you a nearly worthless piece of crap for ten thousand dollars.

      Sometimes you'll find your senses all disjointed by the lines and wires of salesmen, cheats, and liars.
      --Lowest of the Low

      --
      You are in error. No-one is screaming. Thank you for your cooperation.
    6. Re:Vacation timeshare sales pitches by mrtrumbe · · Score: 2, Funny
      It only *seems* like consensus because of unfair modding. When all of the time-share salesmen out there get off work, all of those "They're just doing their jobs!" will get modded up and we'll have a real discussion on our hands.

      I mean, there has to be *someone* out there to defend slimy sales tactics, right? ;)

      Taft

    7. Re:Vacation timeshare sales pitches by Anonymous Coward · · Score: 0

      > Newton, Galileo, Kepler, Dirac, Faraday, Planck, Kelvin, Maxwell and Einstein believed in God. So do I. Which god?

    8. Re:Vacation timeshare sales pitches by Lord_Dweomer · · Score: 1
      "They give you a nice little breakfast buffet at a nearby resort, and tell you that they'll only take 90 minutes of your time, and there's no obligation. Four hours later you're signing one document after another, agreeing to pay thousands and thousands of dollars over the next ten years for something that's not worth jack squat, and then you go and get your stupid theme park tickets. "

      I realize some people have less willpower than others, but for those that have it, I'm curious what tactics they use to keep you longer than the time they tell you. I mean, if someone offered me free tickets for 90 minutes of my time, I'd say can I take the tickets at the end of 90 minutes and leave? If they said yes, and then tried to keep me longer than that, I would be EXTREMELY pissed. So for someone who's never had the experience with one of these timeshare sharks, how do they do it?

      I always like to think of myself as someone who wouldn't be conned into one because I understand persuasion tactics and work in advertising/marketing (so its not like I don't know what they're trying to do).

      --
      Buy Steampunk Clothing Online!
    9. Re:Vacation timeshare sales pitches by Anonymous Coward · · Score: 0

      I remember a long time ago (maybe 15 years ago) my family took a vacation to Florida and we were offered some free stuff (I don't remember what) just to attend a sales pitch for a timeshare. The actual pitch wasn't all bad. We watched a nice movie and took a tour of some property that look pretty good. My Mother was impressed and became interested. My Father on the other hand was here for the free stuff and nothing else. After the pitch we sat in a small office where my Dad and the salesman went to battle. My Dad was trying to get the prize and the salesman of course tring to sell timeshare. The nice tour turned into a nightmare. The moral of the story? I still remember how horrible the experience was but I don't have a clue what the free prize was... So was it worth it? NO!!! Would I do it again? NO!!! I would rather just pay for the prize or whatever.

    10. Re:Vacation timeshare sales pitches by goon+america · · Score: 3, Interesting
      I went to one of those things once, too.

      When I was in college, I lived in a really cheap apartment. I don't know if they somehow aimed for the neighborhood, but my phone and mailbox were constantly bombarded with every scam imaginable. Maybe the previous residents collectively got that address on all the wrong mailing lists, I don't know.

      Anyway, this one called me up and offered me a $50 gift certificate (to Wal*mart!) if I just saw some presentation. Easy $50, I figured. And I'm certainly too strong and smart too buy into one of these deals.

      Anyway, my usual bad habit of arriving aggregriously late worked in my favor, and I wasn't let in to see the "main presentation". Instead, I was moved directly to a salesman who would work on individual prospects after they had seen the main presentation and not decided to buy.

      And, I have to say, it was weird -- I really did start to feel a tiny but persuaded. The salesman told me that the offer was just for me, just for now, and that strangely made me not want to miss out on it. Of course, a totally different part of my brain told me that was why it had to be complete bullshit -- which I wisely listened to.

      Still, I'll always remember that weird feeling I had, despite my best intentions and clear good sense contradicting it, so that perhaps if I ever feel it again I'll know for sure to discount it at all costs.

    11. Re:Vacation timeshare sales pitches by anomalous+cohort · · Score: 1
      They give you a nice little breakfast buffet at a nearby resort, and tell you that they'll only take 90 minutes of your time, and there's no obligation.

      All you got was breakfast? You charge a pretty cheap rate. My wife and I endured the timeshare presentation only once but for a $200 discount off of some tickets.

      Yes, we passed on the once-in-a-lifetime offer.

  24. Sounds alot like... by sploxx · · Score: 4, Interesting

    "Virus of the Mind".
    See http://www.memecentral.com/votm.htm.

    As a sidenote, there is also thhis nice (e)mail chain-letter debunking page:
    http://www.memecentral.com/antidote.htm

    IMHO, the everything's-a-meme-thought is a bit exaggerated today, but it is still interesting.

    1. Re:Sounds alot like... by Artifakt · · Score: 1

      The concept of Memes is likely overrated, not just a bit, but a great deal.
      First, Richard Dawkins, in his book "The Selfish Gene" both introduced the concept, and admitted that some of the very things which he had cited to prove his concepts about Genes cast some serious doubts on the idea of Memes. Since then, most of the people who have expanded on the idea of Memes appear to have not read page 209 of "TSG", where Dawkins admits that Memes have a much higher copying error rate than Genes, and that is a big hole in Meme theory. He argues that perhaps it will be proved later that this problem is illusory. Until someone actually does prove that 'trivial' point, there is literally no scientific basis for Memes.
      Second, there is a strong temptation to 'prove' that the person you disagree with is not thinking at all clearly, as that is easier than analyzing a whole arguement for what may be a very subtle, hard to find flaw, and accusing a person of being influenced by a Meme, (paticularly when you call it something derogatory, such as a thought virus), is yet another way of doing just that.

      --
      Who is John Cabal?
    2. Re:Sounds alot like... by Anonymous Coward · · Score: 0

      'IMHO, the everything's-a-meme-thought is a bit exaggerated today, but it is still interesting'

      Ah, the old everything's-a-meme-thought-is-a-bit-exaggerated meme, eh?

    3. Re:Sounds alot like... by Anonymous Coward · · Score: 0

      nice

    4. Re:Sounds alot like... by sploxx · · Score: 1

      In former times, one would call you a zealot :)

  25. *waves hand in front of all linux users* by Anonymous Coward · · Score: 0

    You will pay the $699 licensing fee, you cock-smoking teabaggers.

  26. I would buy this book but... by rabbot · · Score: 5, Funny

    I spent all my money on an icon of a diamond ring for a person i've never met on a website.

  27. UK - don't buy from Amazon by samjam · · Score: 1

    Price runner shows that Amazon are the cheapest but they are still ut of favour for aggressive and stupid patent practice, so pick another supplier from the list

  28. This is why I'm so.... by MisanthropicProgram · · Score: 5, Interesting
    cynical!

    If you come up to me and say "My, what a nice pair of shoes you're wearing!"
    I'll think:

    You want to sell me something..

    You want money for nothing..

    You want someting
    I think it's worse for us Americans because everyone is trying to sell us something!
    I once took a class from an Asian Chi Gong master. During his lesson he said that he had videos on sale. All of us just groaned under our breath. To make a long story short, he was sincere and wanted us to buy the videos to remember his lessons. Nothing else! He was the exception.

    I'm still jaded and I haven't been wrong since. We're continually being bombarded to spend our precious income on shit in America. Companies are demanding that we buy their crap in order for us to be happy and to keep "our" economy working. My friends, who really care about me (I think), say supportive things, I just think they want something! I thought it was just me, but I'm beginning to think that it's a side-effect of living in America. Watch out, anyone who says nice things to you wants to sell you something!

    Makes me want to shave the rest of my hair off, move to Thailand, and become a Buddhist Monk!

    1. Re:This is why I'm so.... by Neil+Blender · · Score: 3, Funny

      That was an awesome post, MisanthropicProgram. You have a very interesting a viewpoint. You seem like a very intelligent person. By the way, I just happen to sell tinfoil hats. Would you like to buy one?

    2. Re:This is why I'm so.... by shadow303 · · Score: 2, Interesting

      I had similar experiences in high school whenever a girl would actually try to talk to me. I would act polite, but the entire time I would be wondering what she really wanted. Of course, in all of those cases, she really was just looking for something (ex. help with learning some math concept). This probably isn't too unusual for the slashdot crowd.

      --
      I've got a mind like a steel trap - it's got an animal's foot stuck in it.
    3. Re:This is why I'm so.... by MisanthropicProgram · · Score: 1

      Only if you tell me how good my shoes look! ;-)

    4. Re:This is why I'm so.... by Anonymous Coward · · Score: 0

      By the way, I just happen to sell tinfoil hats. Would you like to buy one?

      Even the least paranoid Slashdot conspiracy believers know that the only tinfoil hat you can trust is the one you make yourself.

    5. Re:This is why I'm so.... by jkubecki · · Score: 0, Troll

      I had similar experiences in high school whenever a girl would actually try to talk to me. <snip> This probably isn't too unusual for the slashdot crowd.

      Actually, I'm guessing the experience of a girl trying to talk to them was very unusual for most of the slashdot crowd...

    6. Re:This is why I'm so.... by Anonymous Coward · · Score: 0

      Yep. Been there. Sounds like the "nice guy" appelation given to me. Wake me up when girls stop wanting dangerous and mischieveous characters as opposed to smart and honest.

    7. Re:This is why I'm so.... by Anonymous Coward · · Score: 0

      What a great post! Just so happens that I have a razor and small plane for sale! I think I have some orange cloth, too.

    8. Re:This is why I'm so.... by Anonymous Coward · · Score: 0

      Women will find bad-ass, confident, and unpredictable men attractive for a long term before they find mild mannered wussies attractive. Yes, this is a big generalization, but women (and men too) have more similiarities than differences.

      > Wake me up when [...]

      I hope your bed is comfy.

    9. Re:This is why I'm so.... by Mateito · · Score: 2, Funny

      > If you come up to me and say "My, what a nice
      > pair of shoes you're wearing!"

      > I'll think:

      > You want something

      Spot on.

      Give me your shoes.

      And throw in your iPod while your at it.

    10. Re:This is why I'm so.... by Anonymous Coward · · Score: 0

      We're continually being bombarded to spend our precious income on shit in America.

      Be careful...the RIAA heard that...

    11. Re:This is why I'm so.... by goon+america · · Score: 1
      There's nothing wrong with buying stuff.

      The problem is that when you buy something because it had the best sale pitch rather than because it was the best product. This rewards scam artists and gives companies incentive to spend all their time developing better sales pitches than developing better products.

    12. Re:This is why I'm so.... by rpillala · · Score: 1

      My, what a great idea you just had!

      And such a lovely post about it!

      Say, what kind of razor will you be using?

      :)

      Ravi
      --
      When the axe came to the forest, the trees said, "Look out - the handle was once one of us."
    13. Re:This is why I'm so.... by WNight · · Score: 1

      1) Why do you think this ChiGong master was different? I sincerely want to fix people's computers and to redesign bad websites but it's also a business. He needed to eat and teaching probably didn't leave time for a full-time job. What I'm saying is, even if he did want to make money, is that a bad thing? As long as he offers you something of value (to you) and doesn't pressure you into taking it...

      2) High-pressure salesmen are *everywhere*. Used-car salesmen in the USA, merchants in a Thailand street-mall, etc. Based on my travels I'd actually say that North-America and Europe are the best for this. Most everything has a price tag on it and while you could dicker over some things, you usually don't have to. In many parts of the world it's customary to haggle over *everything*, often including traffic tickets.

    14. Re:This is why I'm so.... by hesiod · · Score: 1

      > the only tinfoil hat you can trust is the one you make yourself.

      Yes, keep telling yourself that... Mwuhahahahahaaaaaaa!!!!

  29. sounds very similar to this book by kaiynne · · Score: 1

    The Psychology of Influence
    Robert b Cialdini

  30. Sequel about Politics? by serutan · · Score: 1

    I would love to read an equally well researched analysis, with concrete examples, of how politicians use these same sales techniques -- on the one hand to pimp themselves to the money people, and on the other to convince the rest of us that democracy is still real.

  31. Geeks of the world unite! by TexasDex · · Score: 0, Troll

    Do what is patriotic and good for your country by not reading Slashdot! Help out your homeland to keep us safe from the axis of evil by putting all of your code under evil, propriatary licenses that require the buyer to give up their firstborn son.

    --
    The Cheese Stands Alone.
  32. Don't buy drugs. by Anonymous Coward · · Score: 0

    Or your supporting terrorism.

  33. Doesn't this... by bfg9000 · · Score: 3, Funny

    ...belong in apple.slashdot.org?

    --

    I'm not normally an irrational zealous dickhead, but I figure "When in Rome..."

  34. Will this work... by dnoyeb · · Score: 1

    Great, but will it work on my wife? Can I make her easy to persuade, and yet hard to persuade both at the same time :-/

  35. Darl submits to /.? by DR+SoB · · Score: 1

    Wow, I wonder if good 'ole Darl submitted this or what? I'm sure it's mandatory reading over at SCO.

    --
    Mod +5 Drunk
  36. Great (better?) book on influence/persuasion by frenetic3 · · Score: 5, Informative

    One of the canonical books on the subject which I read and greatly enjoyed is "Influence: The Psychology of Persuasion" by Dr. Robert Cialdini -- it breaks down (scientifically) six major principles of influence.

    It's pretty cool -- after reading it you'll be able to read into (or see through) a lot of marketing/sales techniques that you see out in the real world (and won't be fooled by them -- or conversely, can use them for your own business or personal goals.)

    Amazon link (not a referrer link)

    Check it out.. the book rocks.

    -fren

    --
    "Where are we going, and why am I in this handbasket?"
    1. Re:Great (better?) book on influence/persuasion by AlexisKai · · Score: 1

      It's definitely along the same lines. Two of the back jacket blurbs cite Cialdini - one of which I've reproduced below:

      "Persuasion is powerful and pervasive in our lives, as this wonderful book by Bob Levine demonstrates in a most engaging style filled with wit, wisdom and plenty of street smarts on the side. It is a noble successor to Cialdini's masterpiece on Influence and my work on Influencing Attitudes and Changing Behavior. It will change the way you think and act in many realms of your life.
      --Philip Zimbardo, Stanford University"

    2. Re:Great (better?) book on influence/persuasion by mentatchris · · Score: 2, Insightful

      I can vouch for the quality of Cialdini's book. I've read it at least half a dozen times. It's short, interesting, and accurate.

      It actually looks like this book has borrowed quite a bit from Cialdini. I hope he is given credit.

    3. Re:Great (better?) book on influence/persuasion by goon+america · · Score: 3, Informative
      I've read many books on this subject is by far the best, and most readable. It ends up giving a very good overview of the entire field of social psychology as it currently stands.

      Cialdini's six "weapons of influence" are:

      • reciprocity
      • scarcity
      • authority
      • commitment
      • liking
      • social proof
  37. It's called persuasion, not miracle-working by Anonymous Coward · · Score: 1, Interesting

    But seriously, if you want that question answered, don't look in this book. Instead check out doubleyourdating.com and sign up for the free newsletter. Just reading the free content that comes through a couple times a week can be very eye-opening, especially in "the geek set" the members of which are probably amongst the most likely to fail over things like being too nice. Check it out, you have nothing to lose other than time spent reading.

  38. Way ahead of you by sxltrex · · Score: 0, Offtopic

    Kevin Nealon was way ahead of the author (your place or mine?). I mean, he was doing that persuasive thing (watch Saturday Night Live) for years, and I'm sure he (Kevin Nealon is God) didn't have to read a book to figure it out.

  39. The italics tag strikes again by Anonymous Coward · · Score: 0

    How come Slashdot can't post a book review without forgetting the closing italics tag and messing up all the stories below it on the front page?

  40. Re:Did anyone see that MTV Spring Break show by LBArrettAnderson · · Score: 3, Interesting

    I saw that... that was dang crazy.

    offtopic from your post but i don't want to post 2 comments..... i read the reviewed book, and there was an interesting section on how people who want to be classified as something, they will do whatever other people who are classified as that do.

    now just as an example (this was actually an example in the book)... a 12 year old kid thinks he's good at computers, so he considers himself a nerd. He visits /. regularly and realizes that all the nerds use linux. The next thing the kid does is he gets his older, non-nerd, but better at computers (than a 12 year old) to install linux on their family PC... the kid is now officially a nerd.

    There was another section on how people like to stand out... which can be compared to the people here on slashdot who use windows and love microsoft products. The same can be said to the people who use linux and talk about it outside of slashdot (like their communities, where everyone else uses windows server stuff)

    sorry that was just a long random rant and my own personal review of the book... mod me down

  41. So, "those who can't do, teach"? by ingenuus · · Score: 2, Interesting

    Perhaps in some cases a student may learn better from a good teacher than a good doer, but at least with the doer, the student can always learn from example.

    Plus, "persuasion" might even be considered a form of teaching, so the best doer may in fact be the best teacher.

    All in all, the AC has a good point. Ultimately, though, the fact that it isn't a #1 best seller might be more illustrative of the limits of the power of persuasion and its haphazard effects than of the author's abilities. :)

    1. Re:So, "those who can't do, teach"? by Anonymous Coward · · Score: 0

      well this is possibly the last place I would have thought to find an interesting discussion.

  42. Also check out Remar Sutton by deacon · · Score: 4, Informative
    Remar Sutton wrote a book called

    Don't get taken every time

    He also speaks at seminars sponsered by Credit Unions , (Anyone can join one these days) which is where I met him.. got my (secondhand) book autographed too.

    The people who sell you stuff are trained by professionals.

    * They are NOT YOUR FREINDS!*

    For the sake of your bank account and your sanity, it's worthwhile to educate yourself about the methods that are used, and how to circumvent them.

    1. Re:Also check out Remar Sutton by Chewie · · Score: 1

      The people who sell you stuff are trained by professionals.

      * They are NOT YOUR FRIENDS!*


      One of my roommates is a natural sales guy. It's amazing to watch him work, and nauseating at the same time. What's worse is when he tries it on me, because I know exactly what he's doing, but sometimes it works anyway.

      "You weak-minded fool! He's using an old Jedi mind trick!"

      --
      49 20 68 61 76 65 20 74 6F 6F 20 6D 75 63 68 20 66 72 65 65 20 74 69 6D 65 2E
    2. Re:Also check out Remar Sutton by salesgeek · · Score: 1

      The people who sell you stuff are trained by professionals.

      * They are NOT YOUR FREINDS!*


      Actually, they are highly trained professionals. They may or may not be your friends. When you encounter a salesperson you can assume:

      * They are experts on the verbal and non-verbal language of conducting business transactions.
      * Every word is crafted carefully to create a precise response from you.
      * They have a mastery of their product that may or may not be obvious. If they say "I'll have to ask engineering" they already know the answer.
      * Often they know vastly more about you than you will ever guess.
      * You can assume that they are as good at what they do as you are at what you do.

      The best salespeople don't even come across as selling. They almost come across as a doctor, lawyer or cpa...

      --
      -- $G
    3. Re:Also check out Remar Sutton by Chewie · · Score: 1

      * They have a mastery of their product that may or may not be obvious. If they say "I'll have to ask engineering" they already know the answer.

      I would contest this one. I work with sales guys all day, and there's something I've noticed: The best ones sometimes know nothing about the products they're selling, but they engage engineering almost seamlessly. I've become convinced that a truly good sales guy can sell *anything*. Doesn't matter what.

      Now, this is not to say that knowledge of his goods won't make him better, but it's not an absolute requirement. The thing they truly have a mastery of is human interaction and psychology.

      --
      49 20 68 61 76 65 20 74 6F 6F 20 6D 75 63 68 20 66 72 65 65 20 74 69 6D 65 2E
    4. Re:Also check out Remar Sutton by deacon · · Score: 2, Interesting
      I wish I could meet people like that in a personal setting...I only know a handfull of salesmen in a work related setting and they all buy me lunch and dinner. (Mmmm Sushi!) In a personal setting it would give me more training for how to resist them in a personal sense...

      In a professional sense I am just taking a bribe to buy their widgets for production

      Seriously, though, how can his tricks work if you know what he is doing?

      What is the mechanism with which he is able to circumvent your logic?

    5. Re:Also check out Remar Sutton by deacon · · Score: 1
      * They are experts on the verbal and non-verbal language of conducting business transactions.

      Agreed, absolutely.

      * Every word is crafted carefully to create a precise response from you.

      Garp. :)

      * They have a mastery of their product that may or may not be obvious. If they say "I'll have to ask engineering" they already know the answer.

      Like your other reply asked, could you clarify this? I understand the concept of refering to a higher authority, but I cannot fit that with what you said.

      * Often they know vastly more about you than you will ever guess.

      If so, they did not get it from my cow-orkers, whom I tell nothing relevant. 8)

      * You can assume that they are as good at what they do as you are at what you do.

      Yes, but their job is to bend me to their will, whereas my job is to make a working widget..

      So I prefer to fight them. Or get more sushi for lunch and dinner. :)

    6. Re:Also check out Remar Sutton by Anonymous Coward · · Score: 0

      This is why I never buy anything offered to me out of the blue. This is why I am as rude as legally allowed to telemarketers, spammers, junk mailers, asshats who put advertising crap on my car/doorstep, door to door stealsmen and the like. This is why I automatically refuse to purchase anything when pressured. I trust sales drones almost as little as I trust the Scrub or the police.

    7. Re:Also check out Remar Sutton by salesgeek · · Score: 1

      Like your other reply asked, could you clarify this? I understand the concept of refering to a higher authority, but I cannot fit that with what you said.

      Nine out of ten times, referring to higher authority is a shell game designed to allow the salesperson to crafte a better response. More times than not, they actually know the answer to your question but do not like it and are going to try to find an engineer to tell them what they want to hear so they aren't the liar.

      --
      -- $G
  43. Seminal work? by D.+Book · · Score: 4, Informative

    Reading AlexisKai's review, the book sounds remarkably similar to "Influence: Science and Practice" by Robert Cialdini who, like Levine, is a social psychologist (at Arizona State University), took a job (as a car salesman) to research the various methods of persuasion, uses examples where he himself has been fooled (he calls himself a patsy), and categorises the various "weapons of influence" under concepts such as "reciprocation", "commitment and consistency", and "social proof". It's a very persuasive read ;-)

    The genre seems to be getting a bit bloated, though, with the review itself mentioning yet another two recent books covering the same ground--Robert Steiner's "Don't Get Taken" and Gerald Zaltman's "How Customers Think". There must be some great thinker who came before these guys to pioneer the field. I thought of Charles Mackay's classic "Extraordinary Popular Delusions & the Madness of Crowds", but it deals mainly with people as a herd (only one aspect of persuasion/influence, falling mainly under the umbrella of Cialdini's "social proof").

    Is there a seminal work in the field of persuation/influence covering all the bases, or is this really just a recent thing?

    1. Re:Seminal work? by Anonymous Coward · · Score: 1, Interesting
      The closest thing you will find is a psudo/art/science called Neuro-linguistic Programming (NLP) a brief history of nlp

      NLP is a rudimentary form of hypnosis.

      If you can find a early 'Grinder and Bandler' book to skim through you will get the best examples out there.

    2. Re:Seminal work? by Stinking+Pig · · Score: 2, Informative

      Mackay rocks -- absolutely fabulous book.

      Volume 1: http://www.gutenberg.net/etext/636
      Volume 2: http://www.gutenberg.net/etext/713
      Volume 3: http://www.gutenberg.net/etext/884

      Heck I may stop at the library on my way home and read that one again :-)

      --
      "Nothing was broken, and it's been fixed." -- Jon Carroll
    3. Re:Seminal work? by Citizen+of+Earth · · Score: 3, Interesting

      Robert Cialdini who, like Levine, is a social psychologist

      I think the best advice is, if you are in university, to take a Social Psychology course. If you don't have the prerequisites or don't want to do the homework, just sneak into the lecture hall (like I did). It's facinating stuff.

  44. Einstein wouldn't like to have his picture by Anonymous Coward · · Score: 0

    on a psychology (that's not really science) article.

  45. Right here. by Eric_Cartman_South_P · · Score: 1
    ...where's the chapter on convincing hot young babes to go out with the geek set?

    It's available online at www.mbusa.com

  46. I guess... by Anonymous Coward · · Score: 0

    This book could tell us why so many people open email attachments?

  47. They should teach this stuff in school by IceAgeComing · · Score: 2, Interesting


    I can't stand sales pitches.

    It's gotten to where I find something cynical to say about every TV commercial I watch, even the story lines in TV shows. People have told me how cynical I am, but I feel like I have to fight against this seething mass of industrial psychology that's shoved onto us at every opportunity.

    Why don't they teach this stuff in school, so we can be educated enough to make it go away?

    I'm wondering if this kind of despair hits anyone else here on slashdot. Does being a code geek create a greater sense of distance between ourselves and the external influences on our lives, so that it bothers us that much more when we're fed a sales pitch?

    1. Re:They should teach this stuff in school by LilGuy · · Score: 1

      They have begun teaching this in school. My senior year in high school I took a class called contemporary communications. Half of the semester all we did was watch videos of commercials and music to see how they try to shove you to go out and buy stuff to make your non-existant problems go away.

      Then English 101 in college was basically the same thing. Spent a whole semester on debunking the tricks and trades of marketing. I was more interested in those classes than I had been since I took my first computer class as a first grader.

      --

      You're nothing; like me.
    2. Re:They should teach this stuff in school by Saeger · · Score: 1
      I'm with you.

      The rampant commercialism is depressing for anyone who doesn't define their life in shallow materialistic terms. The other day I saw my (2yr-old) niece wearing some overpriced "J-Lo" branded clothing and I just all I could do was shake my head in disgust.

      But, I don't despair as much as I used to once I realized how profoundly molecular manufacturing will change our economy in the near-future. No longer will people have to SELL SELL SELL useless shit for the sake of TRADE in order to put food on the table; an economy of abundance means an end to the sad rat-race.

      Lately, a scene keeps coming to my mind from the movie "THX 1138" where the people are required to fulfill their daily consumption quota by buying (and immediately disposing of) useless crap, soley to keep their screwed up economy churning.

      --

      --
      Power to the Peaceful
    3. Re:They should teach this stuff in school by IceAgeComing · · Score: 1


      Searching on Google for "molecular-manufacturing" turns up a few links, but I don't see much jumping up and down by anyone with objective credentials. Perhaps you'd care to post a link to what convinced you; I'd be interested.

    4. Re:They should teach this stuff in school by Saeger · · Score: 1
      Molecular nanotech is new to you? If so then I'd highly recommend checking out the Foresight Institute for a lot of good information about the implications of this tech, from scientists much more objective (and credible) than I.

      As to why I claim that nanotech is a near-term probability, rather than hundreds or thousands of years off - it's because the law of accelerating returns convinces me that the future will arrive much sooner than most people are comfortable thinking about.

      --

      --
      Power to the Peaceful
    5. Re:They should teach this stuff in school by jmv · · Score: 1

      I can't stand sales pitches either. At least now I know I'm not the only one :) Thanks!

  48. Ten Seconds? by Dorf+on+Perl · · Score: 1

    The Ten-Second Review...

    I'm a slow reader, you insensitive clod!

  49. Woooo, april fools! by moxruby · · Score: 0, Troll

    I've been looking forward to this all year! Free Karma for anyone who asks! So come one come all, mod me up!

    (and no +1 funny's ;)

    1. Re:Woooo, april fools! by Anonymous Coward · · Score: 0

      He got modded down for that? chillout fellas, its the first of april!

  50. The Cheat by Beer_Smurf · · Score: 2, Funny

    "No "The Cheat" can resist my Powers of Persuasion."
    StrongBad

  51. Works in reverse, too by whovian · · Score: 1

    Back in the sheltered days of college, I attended one of those informational meetings for selling encyclopedias door-to-door during the summer. In order to get offered a position, you had to show high drive, excitement, and a little naivite. I considered my actually getting an offer to be the sign that they were just scamming the newbies.

    --
    To-do List: Receive telemarketing call during a tornado warning. Check.
  52. I just can't stand advertising any more by Animats · · Score: 1
    No TV. Ad blockers on the web. (Does Slashdot still have advertising? I wouldn't know.) On do-not-call and no-junk-mail lists. Mixed-paper recycling bin next to mailbox. I avoid shopping malls. If I want canned entertainment, I'll rent a DVD, go to a movie, or go out to a club.

    "Pull" information is fine. If I want something, I'll use Google to find it. But I don't want people pushing stuff in my face. Is that too much to ask?

    1. Re:I just can't stand advertising any more by An+ominous+Cow+art · · Score: 1

      > go to a movie

      Sadly, even movie theaters aren't a refuge anymore. I used to enjoy showing up early for movies, and sitting and thinking in the quiet darkness. Now most theaters show #$%^ing commercials. A silent slideshow is unobtrusive.

      > "Pull" information is fine. If I want something, I'll use Google to find it. But I don't want people pushing stuff in my face. Is that too much to ask?

      I'm with you. It's to the point now where I avoid sub shops, because they typically have the radio playing the crappy top 40's stations, which at lunch time are 10 minutes of commercials and 5 minutes of announcer per song...

      I'd rant on, but this is off-topc enough.

  53. Buy from Tesco by samjam · · Score: 1

    Tesco have the book at a fair price, UKP 13.88

  54. Am I so bad? by blackmonday · · Score: 1

    As I read this, I wonder if anything in here is useful for scoring chicks. Cuz then I'll buy it damn I just bought it.

  55. Almost Suckered... by DeionXxX · · Score: 4, Informative

    Goddamit... I hate telling this story because it shows how weak I was...

    I was on a cheap trip to Vegas with my Fiancee... Cheap meaning we drove there, stayed in $30/night hotel room, and $10 in nickle poker machines. While walking around we got stopped and offered free tickets if we listened to their talk about time-shares. We say okay because free stuff on a cheap trip cannot be refused. Long story short... 3 hours of talking and I was ready to put $2k down on a timeshare... ofcourse I only had $200 in my bank account (ie. the cheap trip). Me and my s/o fought it out... he even left so I could pursuade her and even kept trying to boost my male ego.

    Thank god for the level headed, no-bullshit woman I married. She almost left me after all the shit I gave her during all that presentation. Ofcourse she'll never let me forget... and so I still remember the horrible feeling I had afterward that I was manipulated.

    Ohh the humanity....

    --D3X

    1. Re:Almost Suckered... by cpeterso · · Score: 1


      Be sure to give your wife a big hug today for putting up with your male antics! ;-) You don't want to lose her. You are a lucky man!

    2. Re:Almost Suckered... by Anonymous Coward · · Score: 0

      Of course she'll never let me forget... and so I still remember the horrible feeling I had afterward that I was manipulated.

      Manipulated by the salesman--or your fiancee?

    3. Re:Almost Suckered... by skintigh2 · · Score: 1

      I went window shopping for HDTVs with my wife and these two guys talked up one TV so much they not only convinced my wife but she started hammering on me to buy it that moment for a special one-day price, yada yada.

      It scared me a little because she was now teaming with them against me, and they had almost convinced me to drop $5,000 when I was aiming around $2,000, mostly because they could have it in time for me to watch my Patriots win the superbowl.

      Anyway, I never buy anything before reading reviews, and told my wife that. I later got more info on that $5,000 TV and not only was it not top of the line, nor even top of it's catagory, nor top of it's brand, and it was barely 1 megapixel. I think I also found it on line for thousands less.

      My wife, of course, denies she was sold by them.

    4. Re:Almost Suckered... by Anonymous Coward · · Score: 0
      Okay, not trying to make you feel bad, but...

      What happened? I'd like to think that in such situation, I wouldn't get sucked in either. And without taking a cheap shot, you're probably felt the same.

      So how did you get in a situation where you were willing to hand over $2000? What tricks of the trade did the salesman used? What lessons are there for fellow Slashdotters?

  56. Free e-book at my college by Shook · · Score: 1

    I just realized that this book is available in PDF format at the website of my school's library (U. of Alabama in Birmingham)

    A student log-in is required, of course.

    I hadn't even realized that my school carried e-books. Each individual page is a separate PDF, so dowloading it for offline viewing would be annoying.

    Anyway, if my college has it, yours might have it too.

  57. What do I get? by jcoleman · · Score: 1

    Do I get anything free with this book? Or does it cost just a few cents more than the book next to it?

  58. You'll never persuade me! by killmenow · · Score: 1

    THERE ARE FOUR LIGHTS!!!

    1. Re:You'll never persuade me! by Anonymous Coward · · Score: 0

      Cool ep. Right up their with the Lt. Shelby/Borg eps, the Q/first Borg ep, the "you speak in metaphor" ep, and the Lt. Rennick/Bug Queen eps.

  59. Re:Best Persuasion by Stinking+Pig · · Score: 1

    Me too! Especially if I can persuade them that their spelling is demeaning to the language; research has proven that insults open the door to buying behavior.

    stupid git.

    --
    "Nothing was broken, and it's been fixed." -- Jon Carroll
  60. Syndicate by j-turkey · · Score: 1

    Who needs the book when you've got a persuadertron?

    --

    -Turkey

  61. Highly Recommended by Jeff+Benjamin · · Score: 1

    Although I have not read this book, I have read one that sounds VERY similar (So similar I had to grab the book and double check they were different authors). The book is titled 'INFLUENCE: Science and Practice,' by Robert Cialdini. One of the most prominant ideas in his book is what he describes as the 'Click and Whirr' response, or the trigger of subconscious fixed action patterns. Cialdini identifies many of these common patterns, such as the equating of expensive merchandise with quality, and offers a variaty of suggestions to safeguard yourself from them. The author also describes many other complience techniques used by salesmen, scam artists, and marketers, such as consistancy and commitment, social proof, and scarcity. Definatly a must for those out there like me that have ever been duped into buying girlscout cookies they didnt want!

    1. Re:Highly Recommended by Anonymous Coward · · Score: 0
      equating of expensive merchandise with quality
      This is a huge problem with audio equipment. Some of the expensive stuff is better (McIntosh, B&W) than the more moderately priced stuff, but there's a lot of bullshit in the audiophile world (Bose being the worst offender -- they are the Microsoft/Schwinn of the audio world)
  62. And if you enjoyed this book... by Anonymous Coward · · Score: 0

    Then for only $99.90 (excl tax and shipping) you can have the following items:

    - "Why you need this book" by Ivor Lesson 4U
    - A copy of Ivor Lesson's personal photo album
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    Stocks are limited, and we only accept credit cards, cash, gold bullion, PayPal, rare minerals and fresh human organs.

    So hurry! Be the first on your block to get I. Lesson!!

    (PRICES exclude handling and stocking fees and MAY BE REDUCED or increased arbitrariy for inflation or the current price of crude oil).

  63. Go Bulldogs! by Anonymous Coward · · Score: 0

    Go Bulldogs!

  64. Trading Up by ThousandStars · · Score: 2, Interesting
    This book sounds like it would go well with Trading Up: The New American Luxury by Michael Silverstein. The premise of that book is that companies like Starbucks, GE's appliances division, American Girl, Victoria's Secret BMW and others have figured out that coupling modest technical advantages with persuasive advertising can dramatically increase sales.

    There's an element of groupthink in that idea too -- that if others are doing it, so should I. They don't wield the con-man kind caliber of persuasion this book seems to favor, but they play on the idea that you'll be smarter, more attractive and a better person if you buy their brand. People will build emotional affinity with a company vastly out of proportion with the usefulness of that company's products.

    I think discerning readers who read both will get a better idea of one of the problems of our times: if we turn on, tune in and veg out, someone is going to try to take advantage.

  65. The #1 Tool by solarlux · · Score: 2, Insightful

    I recently attended a get-rich scam revovling real-estate. (I wasn't interested but my wife wanted to check it out).

    Man, those guys were slick! Almost every other sentence had the word "money" in it. After watching a series of testimonies by people who claimed to have made thousands of dollars in just days, the speaker conducted a pep rally to get everyone excited about how rich they were going to become. He gave helpful pointers on how to deal with all the extra money coming in, like, "after you make your first sale, reward yourself with a cruise...", etc, etc. It was really sad to watch, because the room was filled with people getting really pumped up and excited.

    Needless to say, I wasn't able to stay the entire time, but I did a little research once I got home. According to a Washington Post article I found, the weekend Training Seminar they try to pull on these people was priced at $3000.

    So just like the Big Tent Revival scam artists in times past collected large sum in exchange for divine promises, scam artists are still setting up camp with similar tactics to soak the poor and gullible.

  66. Manditory link to propagandacritic.com by TopherC · · Score: 2, Interesting
    I just thought I'd post the manditory link: www.propagandacritic.com

    I know this site doesn't go into as much depth as a book could, but it's a good start. I honestly think that this material should be the basis of a required course in high school, or at least interwoven into english and/or history courses. The widespread use of propaganda is perhaps the greatest threat to democracy today.

  67. best defense against persuasion by tobes · · Score: 4, Interesting

    When someone tries to convince you of something they usually come at it with a million little assumptions in their head about what your arguments are going to be and what their counters are. The best way to totally de-rail someone trying to convince you of something is, to use their own assumptions against them. Destroy all the preconceptions they have and they'll be so confused that you're likely to gain the upper hand.

    sales enders I've used:

    "Don't you want to save money?"
    "No, I'm not really concerned with my budget."

    "Please vote for candidate X."
    "I don't believe in voting."
    "Everyone should vote!"
    "Oh yeah, tell me why."

    "Who makes the decisions you or your girlfriend?"
    "I let her decide every single aspect of my life. I'm basically just a pathetic sycophant."

    Try them out, at least it will spice things up a bit!

    1. Re:best defense against persuasion by skorpion_of_ranax' · · Score: 1



      While all that's well and good, I find it requires more thought effort and more time than I am willing to grant these folks.

      What works best for me is a simple "no"...

      And I will repeat it as long as it takes the clod to shutup and move on; usually takes no more than three repetitions.

      --
      --- skorpion_of_ranax
      "A computer without a Microsoft OS is like a dog without a brick tied to its head"
    2. Re:best defense against persuasion by shic · · Score: 1

      Cold telephone calls: "Thank you." . Or..."With whom do you wish to converse?" ... generic 'personal call' answer... "I asked: with whom? I suggest not calling back until you know." ... or if they say X... "I can leave a message for X - I assume they already have your contact details?"

      Hard-selling: "For clarity, please put your best offer in writing - It will be considered alongside the other options next week."... any-old pressure technique saying why this is a bad choice..."What a shame. It sounds as if you're giving your competitors a significant advantage. You could be wasting your time - thanks anyway."

  68. You have to check this out... by dekashizl · · Score: 3, Interesting
    But seriously, if you want that question answered, don't look in this book. Instead check out doubleyourdating.com and sign up for the free newsletter. Just reading the free content that comes through a couple times a week can be very eye-opening, especially in "the geek set" the members of which are probably amongst the most likely to fail over things like being too nice. Check it out, you have nothing to lose other than time spent reading.
    Curious about what type of site this might be, I took a look at it and found it immediately asking for my email address. Being inquisitive, I checked the terms of service and found the following gem (emphasis mine, and down-cased to bypass shout-filter):
    4. you understand that by entering your name and email address on the entry page that you are subscribing to a free, no obligation "dating tips" email newsletter. this newsletter is offered as a free service by david deangelo and doubleyourdating.com, and no purchase is necessary. on occasion, subscribers have had trouble removing themselves from this free newsletter. if you have trouble subscribing or removing, you may contact us at support@doubleyourdating.com for personal attention. by entering this website, you agree that you wish to be subscribed to this newsletter, and that you will make no threats, and take no additional action against david deangelo or doubleyourdating.com in the event you are unhappy that you subscribed or are not able to remove yourself from this free mailing list, and you agree that the small inconvenience of receiving this unwanted newsletter will cause you no personal, emotional, or financial harm whatsoever. you further agree that if you take any action against david deangelo or doubleyourdating.com other than requesting from us directly to be removed, including reporting or complaining to spamcop.net or any other similar policing entity, reporting or complaining to our isp or hosting company, or any other company that we are affiliated, partnered, or do business with, or make any threats of any kind, that you are violating this agreement and are willfully inflicting irreparable damage upon david deangelo and doubleyourdating.com. in the event that you violate the above terms, you agree to immediately pay david deangelo $1,000.00 in cash and cease all violations, or risk further legal action and personal financial loss.
    So to summarize, the site admits that it ignores requests for removal from the mailing list, and demands $1000 cash from any user who complains about this fact to anybody? Wow sign me up!!! Or, rather, go fuck yourself, David Deangelo, and take your email harvesting spam shit elsewhere!
    1. Re:You have to check this out... by Anonymous Coward · · Score: 0

      Actually, I've been signed up to this for a while. I always generate a new email address for each web site that wants one, including this one.

      After being on the list for several months, the unique address that I used for that site hasn't received any spam at all, so I'd say he's not harvesting addresses for that. I think he makes enough from the ebooks and CDs/DVDs he sells. That makes a lot of sense, as the newsletter always plugs his stuff, so he probably doesn't want to alienate his crowd.

    2. Re:You have to check this out... by IceAgeComing · · Score: 1


      It.makes.a.lot.of.sense.

      Wow, you've persuaded me. Thanks, AC!

      I'll be getting back to you if anything you've said turns out to be wrong, though.

    3. Re:You have to check this out... by ultranova · · Score: 1

      This is why you should get a disposable e-mail adress from Hotmail before signing up for anything. Then, when you get bored with it, request removal (if you want to be nice) and abandon the adress - let them spam it to their hearts content.

      So you see, Microsoft *is* actually doing some good for the community :).

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

  69. The Ten-Second Review by rutwms · · Score: 1

    Was that supposed to be a challenge?

    Or am I not up to the Slashdot reading level yet?

  70. Review of dating manuals. by Anonymous Coward · · Score: 1, Interesting

    I've tried NLP (Ross Jeffries), double your dating, and U.S.S. (Undercover Sex Signals), and I've found U.S.S. to be the best of the bunch. And as far as I can tell, the only one that actually works. U.S.S. By Leil Lowndes is the only "how to date hot chicks" manual based on actual experiments in psychology. Though the others claim to be, I haven't found any evidence. The gist of U.S.S. is that there are certain signals a woman gives off when she is interested in a man. The goal of U.S.S. is to learn those signals and some other science of love, and you will never be rejected again. This is also the only one who's writer/creator also has a version for women, "How to make anyone fall in love with you". Though it's not completely woman centric, it's the closest. Here are the amazon links: U.S.S. How to Make Anyone Fall in Love with You I've tried "Double Your Dating" but I've found it to not be much better than most anything out there on dating. David DeAngelo seems to have tried to use the persuasion science of Cialdini, but as you get further into the material, you realize it's all about numbers. Though the numbers game does work, it really isn't a good self esteem builder. Especially for those most likely to be reading about dating on slashdot. If you want to see for yourself, check out doubleyourdating.com. The last on the list is the worst of the bunch. Speed Seduction based on NLP (neurolinguistic programming) by Ross Jeffries is the closest thing to a cult that I have ever been associated with. A friend of mine introduced me to Speed Seduction, and for about 3 years I tried everything I could to get it to "work", before I finally figured out it didn't. I saw many examples of when it didn't "work" and few examples of when it did, but I never could get myself out of that cult mindset. I didn't move beyond Speed Seduction until I read "Influence the Psychology of Persuasion" by Cialdini, and realized that NLP is all but worthless. If you want to learn about cults, Speed Seduction or any NLP training course is the way to go (beware the "You're just doing it wrong" trap). Otherwise, don't waste your money. Speed Seduction could be found at www.seduction.com To sum it up: Leil Lowndes = science David DeAngelo = wannabe science Ross Jeffries = Jim Jones

  71. online example of time-pressure sales by CFrankBernard · · Score: 2

    Advanced Anti Spy indicates...

    "Special offer: $59.95 (If you decide to buy until Wednesday, March 31, 2004)."

    If you view the source, you will see that the date is javascript: my_date()

  72. Re:Did anyone see that MTV Spring Break show by Anonymous Coward · · Score: 0
    Oh, I can offer you some predictions right now.

    First of all, Donald Duck is going to have a SCREAMING ORGASM tonight when Daisy Duck sucks him off.

    Finally, I have a prediction that I am absolutely sure will be correct: This post will be modded down.

  73. Utter crap by Anonymous Coward · · Score: 1, Informative

    Neuro-Linguistic Programming is a mishmash of pseudoscientific dribble. It's great for those Tony Robbins followers or anyone else who needs someone else to build up their self esteem, but you can't get some girl to sleep with you just by pronouncing your words slightly differently.

    Skeptic's Dictionary: NLP

    The Daily Show (pre Jon Stewart) did a great segment on these guys - they even tried to pick up on the interviewer (Beth Littlefield?) "Stop - it's not working on me." "I mean it, you're creeping me out."

  74. Persuasion and valuation in a free market by BillX · · Score: 1

    Surprisingly, the most informative books I read on persuasion, perceived value, behavior modification, etc. were while I was doing an English paper on the internal environment (historically) of mental hospitals. Have a look into 'token economies', specifically the experiments that have been performed in this area in terms of psychological 'marketing' strategies tested against patients. The correlation of these experiments' findings to the assertions, images, situations, etc. commonly used in modern marketing pitches is somewhat spooky.

    --
    Caveat Emptor is not a business model.
  75. Not so impressed. . . by Fantastic+Lad · · Score: 1
    The amazing thing about this book is that even though it talks about the art of persuasion, and that most people think they are above it, is that many smart people who come away will still not grasp just how deep the persuasion efforts in society go.

    There is programming all over the place. It affects people on levels which are not even associated with advertising.

    "Turn the other cheek"

    "Forgive and Forget"

    "The weak will inherit the Earth"

    Sound familiar? These are nodules of effective societal control which were deliberately included in the standard hotel room Gideon which affect even those who claim to not be religious. It's one of the ways psychopathic CEO's are able to climb the ladder so effectively. Heck, Christ dying on the cross in his oh-so-dramatic "I'm so good I let the bad guys kill me" is a primo example of social control. Another is how fiercely your average Christian will defend both the reality of this event and its validity as a message. Propaganda doesn't have to come fresh from your television to still be an effective control measure!

    Conversely, the whole 'Skeptical' Science-as-Religion trend over the past century has been another massive control measure. Stops people from looking at these kinds of stories without the accompanying automatic doubt/ridicule/I-feel-clever response. --At least until Upper Management is ready for the release of such technologies and 'realities'. And that's primo mind-control, baby!

    Seen a chemtrail recently? Most people are reluctant to look up. Talked about Psychopaths in business and politics to your workmates recently? No? That ugly feeling which makes you want to change the subject is another little nugget of social engineering telling you to look away from one of the most prevailent problems in society; one which can only be solved through open discussion.

    Books like the one reviewed are fine to a point, but they need to take the next step to be truly useful. Until then, they are almost part of the problem in that one can come away thinking they know how to defend themselves. Newsflash: Which brand of Cola you buy isn't the issue. There are thoughts of much greater importance to certain groups that you be thinking which have nothing to do with your preference in running shoe.


    -FL

  76. Still Unpersuaded by Cruxus · · Score: 1


    I'm still not persuaded to read this book, and I can't see any reason why I possibly should. It's not like I've fallen for the seductive promises of a colorful Microsoft commercial with a dude in a butterfly costume before.

    --
    On vit, on code et puis on meurt.
  77. Moo by Chacham · · Score: 1

    We equate higher price with higher quality despite there being little evidence for that).

    Um, no. We equate lower price with cheapness, and there is much evidence of that.

    Higher price is only a factor when the item is already "expensive". And then many factors are at play. When a software package costs more, it is assumed to have more features, because it is expensive. Not better quality, just more of an "enterprise" edition. It can also give social status, and the like. As for it being better quality, that is usually only when the other item is of the same brand, and in those cases it is usually true.

  78. Dominating Meetings by solprovider · · Score: 4, Insightful

    I recently had a meeting with someone who knew more about how to dominate meetings than about business.

    We were selling software software through a reseller. The reseller dissolved, and the partner we knew took her client list to a startup being funded by a VC firm. As far as I can tell, the startup has 2 people: the entrepreneur and a "manager". The manager, Jeff, probably works for the VC firm as a roving manager.

    We were lured to a meeting with the entrepreneur to "discuss future possibilities." The meeting time was changed at the last minute (we were already in the car) to the following day so that Jeff could be there.

    We arrived at the meeting. The table seated 3 people per side, plus one person on each end. Each team had 3 people. If you want to work with people, sit on the sides so you are close. If you expect conflict, the ends are the power positions. Jeff already had his stuff at one end of the table, with the reseller next to him. So I took the other end, and my associates sat on either side of me.

    The reseller greeted us, but Jeff did not appear for about 5 minutes. (Being late implies that everybody else should wait on you.) Then they announced that the entrepreneur would not be joining us.

    They already had glasses of water, but my request for some was denied. That is just bad manners. Did Jeff think we would talk less if our mouths were dry? (Later, I left the room while Jeff was talking to have water brought for us.)

    Jeff finally entered the room, and as he sat down, he suggested that "Why don't you move closer?" It was a good tactic to get me out of a power seat. (We did not move.)

    Then he demanded the source code for the product we sold through the reseller. They wanted to cut us out, and could not support the program without the source. He was quite persuasive saying that he knew they had a right to it because of all his experience and analysis of the situation. I let my business manager debate with Jeff (which he said was fun but pointless), and Jeff never noticed he spent the entire meeting debating with a subordinate. Jeff offered a royalty on future sales, but my manager had Jeff admit they had little interest in selling software. Unfortunately for Jeff, ownership of copyright can only be transferred by written contract, and no such contract existed.

    I had fun with Jeff. Even though I have been in the software business for over a decade, and own this company, I gave him the impression that I was the stereotypical unworldly programmer and acted like an egotistical brat. This caused Jeff to make a few mistakes. I did try to move the meeting back to the original purpose of building a partnership relationship, but Jeff dismissed the attempt. At one point, after I interrupted one of Jeff's attacks, he said he was thinking of offering me a job, but now he wouldn't. (If you have read my other posts, you know I would never consider a regular job, and I avoid working with people like Jeff.)

    He kept trying to hire my technical assistant. The techie had worked for the reseller and knew the customer's infrastructure. We hired him when he left the reseller. I am uncertain why Jeff tried, since the techie did not talk much in the meeting, and does not have the source. I think Jeff was trying divide-and-conquer, but the techie had already met Jeff, and disliked him intensely.

    Jeff "complimented" my business manager by suggesting he should go to college to become a lawyer because "he would be good at it." This happened as we were leaving, so I was able to contain the laughter until we were outside. My business manager has been working in this field since the 70s, and has held upper management positions at several large companies.

    Jeff's fatal mistake was to threaten to have the customer's lawyer contact us. Later that week we received a nasty letter from this lawyer. I believe the letter was written by Jeff, since it contained several of the fallacies he used in the meeting. That letter opene

    --
    I spend my life entertaining my brain.
  79. Such a negative perspective by Anonymous Coward · · Score: 0

    Based on the text you quoted, the site is not making admissions that it ignores requests for removal. Whether it does or not, the text you quoted does not state that. I'm not sure how you could possibly read that into "you may contact us... for personal attention" since "personal attention" and "ignore" are pretty much opposite. Maybe you just have an axe to grind with the site owner, some un-admitted personal agenda?

    A less negative perspective, for the sake of argument, based strictly on the text of the site's terms that you quoted: Perhaps the site owner has had problems in the past with unsubscribes not working (and guess what, that hasn't exactly been a rare event on countless legitimate lists I've been on, at least as early as the early 90s and BITNET), and has had some people overreact to those problems after being hypersensitized by too much spam (i.e., spam hurts spammers, but as long as enough fools buy product, apparently they don't care). Thus, the site owner is saying something to the effect of "if you attempt to hurt me as a result of technical problems, you'll pay for it."

    I have no idea whether unsubscribes work on this list, or are ignored, or anything else about this list. But posting a quote from the site's policies and stating that it says something it doesn't really say just isn't cool. Go fuck yourself, indeed.

  80. You're the best!!! by Anonymous Coward · · Score: 0
    Watch out, anyone who says nice things to you wants to sell you something!

    It has to be said -- this is the best comment *ever* posted on Slashdot!!! The way it makes its points so beautifully -- it just gives me the shivers! And that last line is hilarious!

    I'm still jaded and I haven't been wrong since.

    What great irony! You really know how to write comments, I must say. I wish all /. posts were this interesting -- thanks for making my day!