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Many Internet Users Happy With Dial-Up

prostoalex writes "With cable and DSL operators constantly pushing the values of broadband, and with the President of the United States himself announcing broadband access a priority, the New York Times reports (free reg. req.) that some people actually are perfectly satisfied with their 56K connection. In February 2003 Pew Internet conducted a survey, where they found out 60% of dial-up users weren't interested in switching, a year later in 2004 the percentage was roughly the same."

43 of 571 comments (clear)

  1. well. the logic is simple. by JVert · · Score: 5, Funny

    not everyone is interested in making first post.

    1. Re:well. the logic is simple. by TheSpoom · · Score: 5, Insightful

      IMHO it is pretty simple actually. Average, email- and browser-using people don't want to spend an extra $10 / month for what they consider to be a hassle to setup. People fear change, and judging by my work with people who have obtained broadband connections with one company but are still paying AOL $10 / month for basically an email address, they might have a point. There are people out there that want to take advantage of their ignorance.

      --
      It's better to vote for what you want and not get it than to vote for what you don't want and get it.
      - E. Debs
    2. Re:well. the logic is simple. by JPriest · · Score: 5, Funny
      Actually I think that is closer to:

      I don't want to spend $50 a month just so hackers can set my computer on fire, impregnate my wife, and steal my inner child.

      That and,
      I don't know what I would need the extra speed for, all I use is AIM and email.

      --
      Saying Java is nice because it works on all OS's is like saying that anal sex is nice because it works on all genders.
    3. Re:well. the logic is simple. by (54)T-Dub · · Score: 4, Insightful
      In February 2003 Pew Internet conducted a survey, where they found out 60% of dial-up users weren't interested in switching, a year later in 2004 the percentage was roughly the same.
      Seems like a stastical lie to me.
      For argument's sake lets assume that the other 40% switched to Broadband after they were surveyed in 2003. Now if 60% of the remaining people have no interest in switching a year later then we have an increase in broadband interest.
      --

      "I can not bring myself to believe that if knowledge presents danger, the solution is ignorance" - Isaac Asimov
    4. Re:well. the logic is simple. by antirename · · Score: 4, Interesting

      These people have obviously never tried to download a Microsoft service pack or new version of IE... then again, why would they? A significant percentage probably don't know what a service pack is, why they would want it, or whether or not their AV is up to date. If they don't want broadband, it's perfectly fine with me.

    5. Re:well. the logic is simple. by Anonymous Coward · · Score: 5, Insightful

      How often do you need that? Is it worth the extra money to you? If so, then great. But in my case, it was cheaper to buy a USB memory fob and just download what I need at work or at the library. Plus I get to keep the fob.

    6. Re:well. the logic is simple. by necrognome · · Score: 4, Funny

      I just want your wife. You can keep your inner child.

      --


      Let's get drunk and delete production data!
  2. In other news.. by Adam9 · · Score: 5, Insightful

    Most people don't wish to pay for premium channels with their cable subscription.

    1. Re:In other news.. by RetroGeek · · Score: 5, Funny

      Most people buy Hondas not Ferraries.

      Most people eat hamburger not fillet mignon.

      Most people buy at WalMart not Maceys.

      Most people....

      --

      - - - - - - - - - - -
      I am a programmer. I am paid to produce syntax not grammar. Deal with it.
    2. Re:In other news.. by Adam9 · · Score: 4, Funny

      Most people spell it filet mignon, not fillet mignon.

      Most people spell it Wal-Mart, not Walmart.

      Most people spell it Macy*s, not Maceys.

      No malice intended ;)

    3. Re:In other news.. by Binky+The+Oracle · · Score: 4, Insightful

      While the "premium channel" analogy has validity, I'd say that broadband is more like a microwave oven in the late 70s.

      Many people (my grandmother, for example) said that they didn't see the need for a microwave. The stove and oven were more than sufficient for their needs.

      Until they actually got one.

      My grandmother was a holdout until 1992, when she finally bought one. A week later, she mentioned to me that she couldn't believe she'd waited that long, and that it had changed the way she cooked (and she was always a really good cook).

      However, unlike a conventional oven (which is still better than a microwave for certain things like turkeys, bread, and pizza), there's not really anything a 56k connection does better than a broadband connection. Dial-up's only real advantage is that it requires no additional equipment or infrastructure, but that won't last long as the equipment becomes more common.

      Another example would be the cell phone or a TiVo... something that doesn't seem all that necessary until you actually use it, then you can't stand dealing with the old way. I'm not chained to my desk anymore because I can always forward my phone to my cell. I can't stand watching "live" tv now, because TiVo has unshackled me from the temporal fetters of the network programming droids.

      And I shudder inside when I have to stay in a hotel that doesn't have a broadband connection in the room... even text-email seems to take forever to download. I don't bother with web sites much when on dial-up.

      Spoiled? Yeah... but then I don't see many folks using rotary phones these days, either.

      --

      Slashdot comments... splitting hairs since 1997.

    4. Re:In other news.. by Mattintosh · · Score: 4, Informative

      Uhhh... you do realize that rotary phones are all pulse dial type and will screw with your DSL, don't you?

      Even picking that phone up will cause problems on DSL. Dialing it can damage your DSL modem, since a "pulse" is just a quick short in the line.

      I was quite annoyed when I had to track down a new DSL modem at Best Buy because the freaking ancient phone on the kitchen counter was dialed while I was online. And don't tease about Best Buy, either, 'cause that's where the SBC guys told me to go. It was either $75 to Best Buy or $200 to SBC for a new modem. Bastards.

      Can you tell I'm bitter?

  3. silly people by untermensch · · Score: 5, Insightful

    This boggles my mind, I couldn't live without broadband.

    I'd be very interested to see how many of these people have ever experienced broadband, and if their attitudes would change if they had.
    I realize that broadband can be overkill for many people, but even casual web-surfing can be painfully slow on dial-up.

    Oh well, more bandwidth for me :)

    1. Re:silly people by Mateito · · Score: 5, Insightful

      > This boggles my mind, I couldn't live without broadband.

      At work: T3, DVD-Burner, USB Flash drive.

      At home: USB port, DVD-reader. 56k modem for emergencies.

      Total mantenance cost: around $4 a month on top of my phone bill.

    2. Re:silly people by Erratio · · Score: 5, Insightful

      Some people just have better things to do than spend their time on the Internet. I've dealt with about as fast of Internet connections as they come, and I don't have a problem with dial-up (which I was just using for a month). Once the novelty os the speed wore off, the vast majority of information I deal with over the Internet is either text, or something that I'm willing to just have download in the background while I do something else...normally something far more productive than getting sucked into wasting my time on things like /..

      --
      I don't try to be right, I just try to make people think
    3. Re:silly people by Obfuscant · · Score: 4, Informative
      I'd be very interested to see how many of these people have ever experienced broadband,...

      I'm one of them.

      We have 100Mb throughout the work organization, with a link to Internet2. I've got a DSL connection to a remote system for work. Yes, I think I've experienced broadband.

      I almost never surf at home. When I do, I sometimes think "I ought to get broadband", but when it comes down to doing it, it's not a high priority. Because it is slow, I never enable images or scripts, which means I never get popups or annoying ads.

      I does email and sends a bit of data out to be posted on a website. Most of that is automatic. I have more media (music, radio, and TV) than I can watch and listen to already, I don't need to download more. I gets distros on DVD or CD, either from work or in Linux Format.

      Why do I need broadband at home?

      As an aside, I actually did "get" broadband, for a day. I experienced the Qwest "Spirit of service Inaction". The qwest sales team lied to me and told me that static IP was included in the price they had quoted me. When it came time to deliver, they wanted $15/month more. That was after they installed the service on the wrong line, and then said it would take another week to get it right. They lied to the state public service commission when I complained, so I never got any action taken against them for the fraud they committed.

      So, why do I need broadband?

    4. Re:silly people by darkonc · · Score: 4, Insightful
      For anybody who is online lots, Broadband is a good idea. For me, at least, The combined cost of a second line and a reasonable dialup plan is about the same price as my ADSL connection. It's not even vaguely worth going to dialup.

      If, on the other hand, I was like my friends who only check their email every couple of days, there'd be no value to going to DSL... I can wait an extra 3 minutes for all of that spam.

      As a general rule, I'd say that if you don't go online enough to make getting a second line worthwhile, there's a low probability that you could reasonably justify a broadband connection (and vice-versa). People who are wealthy enough that they wouldn't even pause to think about the $20/month but want their spam and porn right now the 3 days a week that they are online are an exception.
      Some people can find better things to do with the extra money (like paying for theatre tickets).

      --
      Sometimes boldness is in fashion. Sometimes only the brave will be bold.
    5. Re:silly people by Lord+Kano · · Score: 4, Insightful

      I'd be very interested to see how many of these people have ever experienced broadband, and if their attitudes would change if they had.

      Kind of like how many people remain virgins until they're married, but once you KNOW about sex, you're far less likely to intentionally be celibate for many years.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  4. I understand... by Kenja · · Score: 4, Funny

    There's nothing like the shear deluge of porn available to broadband users to turn one of sex entirely.

    --

    "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
  5. Maybe... by tomcrick · · Score: 5, Insightful

    ...but have they actually had the chance of using broadband to compare it to dial-up?

    Definitely the case of 'once you've tried it, you'll never go back...'

    1. Re:Maybe... by bee-yotch · · Score: 5, Interesting

      This is exactly the reason for these stats. There's not a single person I know who's used broadband for more than a month that would be willing to switch back to dial-up.

      Give all those people 1 or 2 months of free trial broadband, and then force them back to dial-up and I garauntee that those percentage's will change pretty fast.

    2. Re:Maybe... by phamlen · · Score: 5, Insightful

      Actually, I am one of those who used to have high-speed and now I don't.

      My logic is pretty simple:
      1) I have high-speed at work for anything serious.
      2) When at home, I really don't want to spend time on the Internet. I get to read, garden a little, talk to my wife, generally behave like a non-geek.
      3) When I had high-speed internet, I would always be on. It's addicting.

      So I discontinued my cable-modem. I can honestly say that I much more enjoy saving the $40 than the experience of high-speed internet (but maybe just because I get that at work.) Still, it's remarkable how much you can do on the Internet over a dialup. Google, for instance, is fast even on a dialup (as is the Google cache.)

    3. Re:Maybe... by 0x0000 · · Score: 4, Funny
      My logic is pretty simple: 1) I have high-speed at work for anything serious. 2) When at home, I really don't want to spend time on the Internet. I get to read, garden a little, talk to my wife, generally behave like a non-geek. 3) When I had high-speed internet, I would always be on. It's addicting.

      You wanker. Get a life ...

      --
      "The Internet is made of cats."
  6. Do they know any better? by DaveCBio · · Score: 4, Insightful

    Out of those 60% how many have actually used high speed and know what a difference it makes?

    1. Re:Do they know any better? by antic · · Score: 4, Interesting

      I definitely agree. There's hardly a great campaign of public education out there. For me, the "always-on" side of broadband is a great advantage, but not many people outside the IT realm would be aware of that. I have a wireless router (cheap) hooked up to my ADSL so that I can open up my laptop anywhere in the house or nearby and be reading news, researching, working, emailing, etc. 60% might not want broadband, but how many of those would be aware that these things are even possible?

      I find that far more liberating and useful than being tethered to a desk in a corner near the phone jack, and having to tie up the phone line while I'm online.

      I don't know what call costs are in the US, but in Australia, you're generally paying 20c a call to dial-up. If you dial up 2-3 times a day (norm in my house pre-broadband), you've got your $25/month dial-up account + $18/month in calls. Suddenly your slow-poke connection that controls the phone line too is $43/month and not looking so fantastic against the $59/month ADSL connection with 12GB of data allowance.

      I'm more than aware that families are being hit with costs like never before (monthly bills for gas, water, electricity, mobile phones (my household has at least 4), internet access, pay TV, and so on, but I'd choose broadband over pay TV, and definitely over dial-up. Imagine never hearing a modem handshake again. Bliss!

      --
      'Thats they exact same thing a banana wrench monkey.'
    2. Re:Do they know any better? by Dun+Malg · · Score: 5, Informative
      I don't know what call costs are in the US, but in Australia, you're generally paying 20c a call to dial-up.

      One of the peculiarities of US phone service left over from the old AT&T monopoly is that all but the cheapest of residential plans allow free unlimited local calling. You can get straight metered service to save a few bucks if you never make any outgoing calls, but usually only the forgotten elderly do that. Back in the old Ma Bell days, local service was pretty well subsidized by expensive long distance rates. Perhaps it was to encourage residential phones so businesses would have someone to telemarket to...

      --
      If a job's not worth doing, it's not worth doing right.
  7. Duh! by Sylver+Dragon · · Score: 5, Interesting

    Ok, why is this a suprise to anyone? Many users do nothing more than look at a few pages and send/receive email. For them, that is the internet, that's all they want and care about. So, for those the people, there is no reason to pay the extra for broad band. When you can get dial-up for US$10/month a month, or less if you are willing to put up with ads, and basic broadband starts at US$30/month, is it really worth it to get your email a second or two faster?

    --
    Necessity is the mother of invention.
    Laziness is the father.
  8. I can relate to that by toygeek · · Score: 5, Interesting

    As a sysadmin at a small to midsized web hosting firm, I find that dialup is all I need. I have tried time and time again to justify broadband at my house but as a single income household with 2 kids and my disabled wife, I can't afford it and do not really need it. If I need something that's broadband only (Latest distro ISO or something) I login to my server here at the NOC (45MB DS3) and download it there. Then I grab it on my laptop the next day at work. NO BIG DEAL. Even if I did not have 45mb/sec here at work I would still be OK with dialup. Heck most of us just check mail right?

    Seriously though, the most I do is check mail, a few forums, and some web publishing. All low bandwidth stuff. So, I agree with the story. Broadband is nice but not necessary.

  9. Do the math by tagishsimon · · Score: 5, Interesting

    So at any given time, 60% of dialup users do not want to switch. 40% do switch. Next year, 60& want to switch => some of the original 60% must have switched sides to the 40%.

    In other news: dog bites man.

  10. E-mail's more popular than anything else... by LostCluster · · Score: 5, Insightful

    Let's consider the users who do nothing but e-mail with their Internet connection...

    - Faster speed is not much of a benefit to them. They don't download images very often, and they're fine with walking away from their computer for however long it takes while those downloads happen.
    - They don't particularly care about their phone callers getting busy signals, they don't get that many really important phone calls anyway.
    - To them, changing e-mail addresses would be a nightmare. Some are even clinging onto address that they've had since 1994. The ISP may have gone defunct, but the old domain name is still being supported by the ISP that aquired them. Look at all the legacy domains Earthlink is still supporting.
    - And, we're also talking about people who hate monthly bills. For retired people, they plan their budgets very carefully and even a $10/month difference bothers them.

    Bottom line... not everybody wants an always-on Internet connection. Sure, everybody reading Slashdot who doesn't have one wants one... but there are a lot of people in the USA who wouldn't even know what Slashdot is.

  11. Finite and ever-dwindling... by brundlefly · · Score: 5, Insightful

    60 percent are satisfied. That means 40 percent want to switch. If you estimate that half of that 40 percent will actually switch to broadband, then the number of modem users has shrunk by 20 percent.

    So instead of saying "60 percent of modem users are happy", you could just as easily say "modem market shrinking by 20 percent per year". Most analysts would call that a dying industry.

    Lies, damn lies, and statistics. It's all how you spin it. (i.e. no story here, move along.)

  12. "Same percentage" != "Same number" by System.out.println() · · Score: 4, Insightful

    The percentage of dialup may have remained the same, but the number of total dialup users has decreased (I think), as more and more of the country gets wired with broadband. So while it may be 60% and 60% now, it's probably more like 100 million then and 75 million now. (Numbers completely pulled out of my ass, but you get my point.)

  13. Kind of like slow soda drinkers by The+I+Shing · · Score: 5, Funny

    Some people will happily drink soda or juice through what is, in fact, a coffee stirrer. Much smaller than a straw, but it acts enough like a straw to make it useful, even though the transfer rate is considerably slower.

    --
    You are in error. No-one is screaming. Thank you for your cooperation.
  14. It's quite strange... by fordboy0 · · Score: 5, Funny
    A couple of my friends are dial-up only and quite content. Actually, one of them is a JSP and Oracle guy, who works for the gov't. The really humorous part to me is that he has no knowledge of how computers *work*, but he is one hell of a programmer.

    I also seem to notice that the friends without broadband seem to accomplish more and lead happier lives. Their lawns are not 8" tall all the time, the cars are always clean and they seem to keep a more tidy abode. Coincidence? Hmm...

    Now where did I put that Slack ISO? Ahh, I'll just download it again. While I'm doing that, I might as well go check out Slashdot or Fark. My grass can wait 'til another day. Like I care what the neighbors think...

    Thank God for broadband.

    --
    Ligaguinggligagiggagoogoogwillgo
  15. Percentage, schmercentages by bahamat · · Score: 4, Interesting

    If there were 200,000 people in 2003 and 120,000 didn't care, then in 100,000 people in 2004 and 60,000 didn't care, you still work out with the same percentage of 60%.

    I'd be interested in seeing the raw numbers on this. In particular, I'd like to know the differential number on the "didn't cares" to see how many of those switched to broadband.

  16. E-mail portability? by LostCluster · · Score: 4, Interesting

    Some people clung onto their old cell phone providers even after another provider started better or cheaper service in their area simply because they wanted to keep their numbers. Number portability was the solution to that problem.

    Now, it'd be relatively simple to do this, just require that ISPs offer forwarding service for up to a year after a customer cancels, and the new ISP can kick back an e-mail telling anybody who's e-mails that the user has moved to them.
    Of course, no ISP is going to offer this without the government ordering them to... but couldn't the FTC or FCC step in on this one?

  17. More than Just the Speed by Uhlek · · Score: 4, Interesting

    Switching providers means more than just cutting dialup and getting a faster connection for $X more a month. There's also a few other issues at hand. The main one, of course, is the e-mail address. People *hate* to change their e-mail address. I'm one of them -- I pay for a proxy spam filtering service and deal with 3000+ spams a month to an e-mail address I've had for the last 8 years. It's a purely psychological attachment.

    And, the price difference is more than you might expect. Not everyone out there uses $24/month AOL. $9.95 dial-up is available from mom-and-pop ISPs all over the country, and some of these are even beginning to offer compressing proxies (ala AOL's "Optimized") to improve web browsing over 56k links.

    As for the AOL users, they are accustomed to the special features of AOL, and yes, their aol.com e-mail address. AOL Broadband is $15 a month, on top of your connectivity bill.

    And above that, there's just the percieved "hassle" of switching. They're relatively happy with what they have, and don't want to deal with getting a new service, cancelling the old one, telling their friends their new e-mail addresses, etc. etc. etc.

    I wonder if number portability requirements will ever extend to e-mail addresses ;-).

  18. but why.. by Pranjal · · Score: 4, Insightful

    .. switch to broadband if they feel they don't need it? I wouldn't switch to a porsche if I'm happy with my Chevy for daily commuting unless I want a jazzy car with high performace.

    So why would a user switch to broadband for just checking emails and browsing some websites if this can be done reasonably well using dial-up?

  19. My ISP connection sucks by ScottGant · · Score: 4, Insightful

    I started out on dial up way way way back when the only access was dial up BBS's...like The Ward Board and other BBS's in the Chicago area. Then moved to dial-up Internet usage through Interaccess...also in Chicago. Through Interaccess I then moved up to ISDN connection...then finally AT&T came to my area and I signed up with @home/ATT.

    I went through the @home/ATT/Comcast shake-ups, but I ALWAYS loved my broadband. Even with Comcast I didn't have much downtime and the speeds were just great. I loved it.

    But now, me and my family had to move to St. Joseph, Michigan and the only high-speed (where I am) is this fly-by-night ISP called "Green County Cable". I mean, they SUCK. They are down quite a bit, and their speeds are 400 kilo bits sec...down from the great 3Mega bits sec I was getting when I was last on Comcast (they upgraded from 1.5 to 3).

    Add to the fact that I'm paying the exact same price I was paying for Comcast...and it SUCKS. But even after all that, no way would I ever ever ever go back to plain dial-up. It's just way too slow.

    I have a feeling that if all those people that are satisfied with dial-up were given a taste of broadband, they'd never go back. I know from experience my mother-in-law. She's been on AOL for years, and had no intention of ever switching. But Comcast came through her neighborhood and offered to hook her up for free for 30 days...and she's never gone back to dial up.

    It's like the drug pushers...the first hit is always free.

    --

    "Music is everybody's possession. It's only publishers who think that people own it." - John Lennon.
  20. always connected... by yintercept · · Score: 5, Insightful

    The main thing I like about DSL is the persistent connection. If I need an internet resource, I can grab it quickly...without having to wait for the modem.

    The people I know who are staying with phone lines do so because they like getting all of their internet chores done is a single short session.

    I think the overall download speed really is a secondary issue to how you organize your online time.

  21. You missed by donutello · · Score: 4, Funny

    Most people spell it Ferraris, not Ferraries.

    You could have had every line in the parent post but you blew it.

    --
    Mmmm.. Donuts
  22. Re:silly people. It depends on priorities, silly by UrgleHoth · · Score: 4, Informative

    Not only better things to do with our time, but also better things to do with our money. W'ere a one income family with 2 small children. I have broadband access at work, so I know what it's like.
    We've got dialup at $12 on top of our standard phone bill.
    DSL is cheaper than cable modem and the cheapest I could find DSL is $40/month.
    Thats a savings of $28/month ($336/ year)
    Sure, that's not a ton of money saved, but we also don't have cable tv or eat out much and have only one car. It all adds up, especially when you are working to be debt free.

    --

    Dogma - "let's just say we'd like to avoid any empirical entanglements."