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Google's Sergey Brin Talks on Gmail's Future

de la mettrie writes "Sergey Brin of Google has been discussing the future of GMail in a recent eWeek article. He says that the ongoing beta test will likely take about six months, and that the implementation of mail forwarding, POP access, mail encryption and even RSS feeds is being considered."

33 of 203 comments (clear)

  1. For more answers by SpanishInquisition · · Score: 5, Funny

    you can always reach him at sergey_brin@hotmail.com

    --
    Je t'aime Stéphanie
  2. Don thy Tinfoil Hat. by grub · · Score: 5, Funny


    already slashdotted, here's the text:


    Steve Gillmor : Hi Sergey, thanks for taking the time to do this interview.
    Sergey Brin : My pleasure, Steve.
    Gillmor : So why gmail? It sounds like an expensive endeavor.
    Brin : Yes, it really is. We have to weigh the curve of user data and disk space then constantly keep ahead of the users' requirements.
    Gillmor : Can you give us a ballpark figure as to cost?
    Brin : No, not really. It's being paid for by the NSA, actually.
    Gillmor : The NSA? Why?
    Brin : They've realized that they have to put on a "friendlier face" to the public. Being that Google already has a huge infrastructure, it only made sense that they use it. They approached us over a year ago with this idea.
    Gillmor : The NSA wants to manage the email of literally hundreds of millions of net users? Don't the privacy implications concern you?
    Brin : No. The NSA have told me, in fact our contact wrote it on a cocktail napkin, that they wouldn't snoop user mail. They are really nice people. Think about it, who would you rather trust with your personal email, Hotmail & Microsoft or Google & the NSA? I think the answer is obvious.
    Gillmor : In all honesty, I don't think the answer is clear.
    Brin : Sure it is, if Hotmail "fills up" you're out of luck, with gmail the NSA have gratiously offered to let us use some of their disk storage on their Cray and SGI SANs. Like I said, really nice people.
    Gillmor : Can you give is the name of your contact?
    Brin : [answers cell call, hangs up] This interview is over.

    --
    Trolling is a art,
  3. google isn't evil by quelrods · · Score: 5, Insightful

    They also mention various privacy concerns. The only thing they ever meant by not guaranteeing immediate deletion has to do with proper backups. I think the geek/media bridge failed yet again and something was blown out of proportion. I can't wait to see that you're using 99% of your available 1gb for email tho.

    --
    :(){ :|:&};:
  4. Encryption support... by dmayle · · Score: 5, Insightful

    I really hope they implement support for GnuPG in an easy manner. As it is, having a public key doesn't mean much for email, since people sending you email need to do the work for you to receive encrypted email, and you can't send encrypted email unless the other person has a key. GMail could go a long way towards making GnuPG prolific...

  5. Re:Six months? by grub · · Score: 5, Insightful


    What are they building a space shuttle?

    No, they're building a massive, wide area distributed email system with vast amounts of storage. I doubt they'd want to tarnish their name, especially with an IPO pending, by going live with a buggy system. If you can shave a few months off that, I'm sure you could have a good career at Google.

    --
    Trolling is a art,
  6. POP? by jhoude · · Score: 4, Insightful

    Having a 1GB mailbox is useless if you use POP to get your mail... They should provide IMAP access.

    OK, after reading the article, I see that they are also planning to offer imap, but still, pop makes no sense to me for a webmail.

    1. Re:POP? by LostCluster · · Score: 4, Interesting

      I think that they're thinking about POP in the opposite direction... allowing you to give Google your username and password to a POP server you have an account on so that you can read your mail in Google's interface and store it at Google rather than your HD.

    2. Re:POP? by wmspringer · · Score: 3, Insightful

      OK, after reading the article, I see that they are also planning to offer imap, but still, pop makes no sense to me for a webmail.

      Why not?

      I use Mozilla for my email, but when I download it I leave it on the server until it's deleted. That way I have it on my home computer, but I can still get to it through the web interface if I'm not at home.

      Of course, I tend to have to go and clear out old emails every so often..

  7. Re:Six months? by FrYGuY101 · · Score: 3, Insightful

    Knowing Google, they're probably doing one or more of the following:

    *Getting usibility information from the beta testers.
    *Assessing their ad-placement algorithms.
    *Trying to see how the email will work on their distributed systems.
    *Hashing through privacy concerns, see if there are ways to alleviate them.

    And I'm sure there's more that others could think of that they'd be testing...

    --
    "If we let things terrify us, life will not be worth living."

    - Seneca
  8. Deleting messages? by erick99 · · Score: 4, Informative
    I don't quite understand how they are going to do that - it seems like a massive undertaking. Are they going to go through a tape library and only delete messages that the user deleted or are they going to delete archived messages periodically anyway. It seems like a massive task to selectively delete messages (from possibly billions?) from a massive tape library. Anyway, I think their intent is to make sure that messages are not saved forever:

    Is it possible to delete messages, or does everything continue to reside in AllMail?

    Oh, no, no, that was just poor wording on our part. It's just that we make a variety of backups, and we can't guarantee instantaneous deletion. Stuff that's on tapes, and those are offline--we eventually delete it, but we can't guarantee an instantaneous deletion.

    The question would be whether or not somebody could feel confident that if they wanted to delete something that it would eventually be deleted.

    Yes, eventually it will be deleted.

    Happy Trails!

    Erick

    --
    http://www.busyweather.com/
  9. Best thing since 1998 Hotmail by brainkiller · · Score: 5, Interesting

    I am lucky enough to have an early account at Gmail. Before I had it, I was the screenshots and I was not impressed, but once I tried it out... it is amazing. This will be one of the biggest things to hit the internet. It simply works, it doesn't have any flashy ads to bother you, and it's FAST! Not to mention the "conversation" style e-mailing, and everything being so dynamic. Now if they only make a Google Messenger, we're all set!

    1. Re:Best thing since 1998 Hotmail by hkfczrqj · · Score: 4, Funny

      Now if they only make a Google Messenger, we're all set!

      This is Slashdot. We are all set if and only if that IM is Jabber based and the client can run on *IX, GNU/Linux, *BSD...

      :)

    2. Re:Best thing since 1998 Hotmail by nfsilkey · · Score: 3, Funny
      Before I had it, I was the screenshots and I was not impressed


      In Russia, the screenshots were you!
    3. Re:Best thing since 1998 Hotmail by omicronish · · Score: 3, Interesting

      It simply works, it doesn't have any flashy ads to bother you, and it's FAST!

      I'm also lucky enough to have an account, and one interesting thing is their heavy usage of Javascript to generate the pages. Your inbox is basically an HTML page linking to a Javascript file and containing one block of Javascript code used to generate all the elements on the screen, and assuming the Javascript file is cached, checking your email should be blazing fast. It works perfectly fine with Firefox too!

  10. Google's User Interface by richard_za · · Score: 5, Interesting

    I have seen several reviews of Google's user interface (here, here, and here), as well as google's screenshots of the inbox and conversation view. and it seems that a lot of them are really unique, especially in a web application. Apparently it "autocompletes" from your address book. It looks like Google will be raising the bar of the standard for web applications. I sure hope they open up an API for accesing it. (as well as POP / IMAP access).

  11. Re:Six months? by stefanlasiewski · · Score: 5, Interesting

    Google's backend is more complex then you think.

    Google's beta tests for search, groups, Froogle all took closer to a year.

    Assuming that they have completed internal testing six months is a very very long period to do beta tests.

    The problem with internal testing is that you can never account for the wide variety of things that users will do to your site. Your QA team may come up with a great set of tests, but for every functional part of your site, your users will be able to make it break in a dozen different ways.

    --
    "Can of worms? The can is open... the worms are everywhere."
  12. Re:Six months? by arvindn · · Score: 5, Insightful

    They're playing for big stakes, and a lot of things have to go right. Since they're offering 1GB, and are doubtless counting on the user not being able to use up all of that immediately, their rate throttling measures had better be really good. If spammers/warez doodz find a way to exploit the system and automate the client interface, then google will probably have to retract their offer, which will be enormous bad publicity. And few people have realized it, but gmail is actually a whole desktop email app written in javascript. Several hundred KB of javascript. Or atleast a cross between webmail and a desktop app. Such attempts have never worked in the past. (I remember some horrors like html editors written in java on web hosting sites, before the dot.bust). But google thinks they're on to something here. Indeed, beta testers have reported that after a few days of using gmail they find it to be a whole new paradigm and don't want to go back to the folder based approach. So there's a lot of testing that google have to do, since they're breaking new ground. Google's known for not releasing stuff until they're really sure they've ironed out the wrinkles.

  13. Re:Six months? by Infonaut · · Score: 5, Interesting
    What are they building a space shuttle?

    No, they're building a product that they hope will dislodge MSN Hotmail from its dominant position. Hotmail gets at least 145 million visitors per month, and Microsoft poured money into Hotmail for eight years before it became profitable.

    Microsoft can afford to pour money down a hole until something becomes profitable. Google can't. So Google has to get it right the first time and make Gmail a much better product right out of the gate in order to combat Microsoft's built-in advantages as the owner of the OS and the browser that most people use.

    --
    Read the EFF's Fair Use FAQ
  14. How did they pick beta testers? by FsG · · Score: 4, Interesting

    I've read beta testers' weblogs and seen all the cool screenshots, but there's one thing I still can't figure out: how did Google pick the beta testers? Were they just friends of certain Google employees, or was there some place that you could apply to be a considered for beta testing?

    --
    I made a PHP/MySQL library that prevents SQL injection & makes coding easier!
    1. Re:How did they pick beta testers? by dokebi · · Score: 4, Informative

      I have a friend with a Gmail account. He got one through an acquantance working at Google. It seems like Google employees get accounts, and they could give out "passes" to a number of people. (not sure how many, though--definately more than 2)

      --
      In Soviet Russia, articles before post read *you*!
    2. Re:How did they pick beta testers? by hobbsbutcher · · Score: 4, Funny

      This is true. I signed into Blogger one day and there was a little box asking if I would like to give Gmail a try. There wasn't a "You bet your ass" button, so I just clicked yes. Now I am a Gmail user.

      --
      Jonathan B.
  15. Re:Six months? by gooru · · Score: 3, Informative

    I have to wait six months to get an account :(

    Nyah nyah! I have one! :-p It's actually not too tough to get an account. You just have to be acquainted with someone at Google. If you're on Orkut, it shouldn't be a problem to find someone who's less than a few degrees of separation from you who works at Google.

    Also, six months is hardly a long time for a beta test. This is an absolutely enormous task they're undertaking. It's not like they're just installing IMP on a server or something. Gmail is also still very far from being ready for public consumption. I send bug reports and feature requests in constantly for things that are IMHO absolutely necessary for a full email experience.

  16. Google Messenger? by osewa77 · · Score: 4, Interesting

    Dear Mr. Brin, now that we're providing webmail services, don't you feel that a Google Messenger should be in order?

  17. Could Google Kill Spam? by pipingguy · · Score: 4, Funny


    Given the bright minds over there, I have to wonder. Unfortunately for me, I don't think I'd qualify for even a junior janitor trainee position at their offices (I think he's doing particle physics research in his spare time).

  18. Free Lunch? by psychokid · · Score: 5, Insightful

    People want something free (a GB of free mailbox space in this case) at someone else's expense and then criticises about the possible tradeoffs involved? If you want content privacy, you shouldn't be using a free web account to begin with.

  19. I love google but by jacquesm · · Score: 3, Insightful

    I'm beginning to feel uncomfortable with the amount of clout they have and their new 'commercial' outlook on things.

    If - as someone remarked - google goes public that is not the same as google being owned by th e public. It simply means that there will be that much more pressure on them to make cash. Buying stock in an IPO is not to be equated with supporting that company, it simply gives them cash to pursue their business in return for a small piece of the pie.

    It would be nice if there was a public - not for profit - alternative to google.

  20. spam? by circletimessquare · · Score: 4, Insightful

    you realize that if google wrings spam's neck in their implementation successfully (somehow), then they will:

    1. have every single user on the internet signing up

    2. singlehandedly save email itself from progressively encroaching social irrelevancy

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  21. Why always Hotmail? by koi88 · · Score: 4, Informative
    Just because they were first?
    I mean,
    • no pop3
    • ridiculously little space
    • no imap
    • reminds you to use Internet Explorer each time you use it with Mozilla
    • belongs to MS ;-)

    My email provider offers pop3, imap, 12 mb storage (well, that's not much, if you pay, you get more), email forwarding etc. (some stuff I don't use, like sms when you get email). Of course, all for free and quite reliable for 3 years now.
    So why always Hotmail?
    --

    I don't need a signature.
  22. Yet more testing notes by mpk · · Score: 3, Informative

    I've written a few thoughts on my initial impressions of Gmail. Not much that hasn't been said before, but hey, it's another data point.

    In summary - WHOA, keyboard shortcuts!

  23. Re:Six months? by toasted_calamari · · Score: 4, Insightful

    theortically:

    1) RAR file
    2) Split into 29.9 MB segments
    3) Write scripts that interface with Gmail
    4) Register 15 accounts
    5) Free Storage.

    Also, they limit attachement size, but do they limit body size? would it be possible to UUencode the whole thing and stick it as the message text?

  24. The privacy concerns are overrated. by endersdouble · · Score: 3, Insightful

    In my opinion, the privacy concerns people have about GMail are vastly overrated. Don't get me wrong, I'm just as privacy/rights obsessed as the next Slashdotter...but there isn't very much wrong with GMail. Go to Google, will you? Type something into the search box, let's say "books." No reason why, just a random word. On the right side of the screen, what do you see? Under the heading "sponsored links", you see adds for Amazon and the like. Things which paid to get in on the "books" search. Do people complain about this? No! But, I hear you cry, GMail is looking into my personal words! They can context-ad my searches, but not my email! And why not? From everything I've seen, it's been said that no person will EVER read what you've written/been sent. If that's true, then how is your privacy invaded? It's not! Pure code scanning your email and showing ads is not an invasion of privacy. But, I hear you cry, if they start with that, they may end up reading our email by hand/searching it for use other than anonymous advertising/whatever? So? So could Hotmail. So could Yahoo. We trust them not to actually read our mail. We have to trust Google too; we all know the lesson of Ken Thompson's "Reflection on Trusting Trust"...we have to trust any mail service at some point. My point? I'll trust them not to actually read them. Anonymous ad fetching? That's OK.

  25. I switched over to using Gmail exclusively by MarkWatson · · Score: 3, Informative

    Yes, I know that it is a beta system, but for really crucial business email, I keep a flat file where I copy and paste emails for local backup (but, I almost never bother to do this).

    Setting up Gmail was trivial - just forwarded email from my domain name. It is a little strange using a web based email system but because it uses a Mozilla plugin it is really more like a fat client. I find that the convenience of getting my email from any computer I am using outweighs any hassles of a web interface.

    Oddly enough, I don't use the search capability very often, but it does work well. I like the way threads are organized in "conversations" and a new email to a "conversation" moves the entire conversation to the top of the Inbox.

    -Mark

  26. If only it was IMAP, you wouldn't need ...... by ron_ivi · · Score: 3, Interesting
    If only it used IMAP instead of POP, you wouldn't need Gmail's search features.

    Since 1990 IMAP had a "search unseen" feature (See http://www.faqs.org/rfcs/rfc1176.html which enabled clients to easily broaden and narrow searches easily (see Pine for a good implementation).

    I currently have about 1GB across a few IMAP folders at my ISP; and can search the hole think quickly and efficiently using '90's technology.

    I don't see the big deal.