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Comcast Thinks About Stopping Zombies

LehiNephi writes "Comcast has finally admitted that its users are responsible for a large amount of spam, and they are thinking about how to stop it. Apparently they haven't been turning a blind eye to the problem after all. The simple, blanket approach of blocking all traffic on port 25 would have too many side effects, particularly for users running their own mail servers. However, they can block that port on individual cable modems-a sort of surgical strike. As far as I'm concerned, the sooner they implement this, the better!"

138 of 592 comments (clear)

  1. read your usage agreement by lseltzer · · Score: 4, Insightful

    Comcast cable modem customers aren't allowed to run mail servers anyway, so I doubt the side-effects would bother them

    1. Re:read your usage agreement by wakejagr · · Score: 2

      As I understand it, most residential cable/DSL services do not allow servers, and hence block any 25 tcp connection unless dest is their mail servers.

      --
      Don't save Windows XP! http://www.petitiononline.com/jjw1xp/petition.html
    2. Re:read your usage agreement by MikeXpop · · Score: 3, Interesting

      My friend tried to run a mail server off of his comcast connection awhile back. He could recieve mail fine, but anytime he tried to send mail it would fail. I always assumed 25 was off anyway.

      --
      Etiquette is etiquette. He kills his mother but he can't wear grey trousers.
    3. Re:read your usage agreement by thedillybar · · Score: 3, Insightful
      Comcast cable modem customers aren't allowed to run mail servers anyway, so I doubt the side-effects would bother them

      Who are you kidding? Just because they aren't allowed to doesn't mean they're not.

      No one is allowed to download copyrighted material without the necessary license either. So I doubt anyone would be bothered by the RIAA implementing a plan to go after music downloaders...

    4. Re:read your usage agreement by wo1verin3 · · Score: 4, Insightful

      technically speaking as per the terms of service (usage agreement) you can't even choose to be the host in a two player online game because that is a service.

      However, ComCast also lives in the real world. While on paper they could make an argument, they're trying NOT to upset the technical folks in their customer base.

    5. Re:read your usage agreement by Anonymous Coward · · Score: 3, Insightful

      The point being that Comcast is well within their rights to block inbound 25.

    6. Re:read your usage agreement by steve+buttgereit · · Score: 3, Interesting

      Actually, their reps have said during calls that mail servers are not officially supported, but that they willingly turn a blind eye.

      Given that they are the only broadband I can get and I do run a mail server for any host of reasons; the targeted approach would be the only acceptable method.

    7. Re:read your usage agreement by gad_zuki! · · Score: 3, Informative

      No, outbound or inbound port 25 are not blocked. What's probably happening is that the recpient's mail server saw that the IP was from Comcast's IP block and either deleted it outright or labeled it as spam.

      For instance, I can send messages my mail server on comcast and it'll get to most places just fine but both Yahoo and Hotmail will just delete it. Or Comcast already has a system to block these messages to popular domains like yahoo or hotmail. So perhaps there is limited filtering.

    8. Re: read your usage agreement by chicagozer · · Score: 2

      I have Comcast and have no problem using sendmail to forward my outbound mail through their mail servers. My servers are Solaris and AIX but I expect Linux would work as well.

      Total sendmail novice here, but about ten minutes of googling around turned up some examples.

      I'm not advocating a total ISP lockdown (we all like bittorent don't we?) but wouldn't it make more sense to block this port by default and open it upon request?

      --
      ZZ
    9. Re:read your usage agreement by Aaden42 · · Score: 5, Insightful

      There's an aweful lot of people missing the point here. To cause trouble for people running their own mail server, they'd need to block INBOUND traffic coming to port 25. That wouldn't stop any of the zombied machines since they're all trying to make OUTBOUND connections going to port 25.

      If you block outgoing 25 (thus stopping zombies) what you also accomplish is preventing any of your customers from using anyone else's SMTP server as their outgoing SMTP server. My web host supports TLS encryption which I prefer to use so at least my neighbors aren't reading my mail.

      Requiring everyone to use the ISP SMTP server is the wrong solution, and it's a complete pain for laptops. I can take my laptop anywhere, plug it in, and know that I can send mail (using authenticated SMTP) through mail.myhost.com. If everybody starts blocking OUTBOUND 25, then whereever I plugin my laptop, I need to ask, "Hey, what's your SMTP server???" A very poor solution to the problem.

      Block 25 for known zombies or just disconnect them completely. When they call ("My Internet's broken!") let 'em know they've gotta patch their box and get some antivirus software (and stop clicking on those damn attachments!!!) before they get their pr0n0 feed turned back on.

    10. Re:read your usage agreement by steve+buttgereit · · Score: 2, Informative

      I just realized. The solution isn't for carriers (which is all I view comcast as) to block any services. A better email infrastructure is what is required.

      We've now heard tales of domain keys, SPF what have you. These types of measures are the only ones that will really solve for the problem.

      There is no reason for mail servers to be anonymous or blindly relay. Mail admins should also decide whether to accept email from anonymous sources or not. By bringing to bear some sort of digitial signature solution for servers and even users, you would be able to put a serious speedbump for spammers.

      Punishing independent minded people such as myself is not correct.

    11. Re:read your usage agreement by ajs · · Score: 3, Insightful

      So, indiscriminate blocking of outbound port 25 will have side-effects.

      Both inbound and outbound blocking will cause problems for users like myself. In particular, it will cause those members of Comcasts user-base (like myself) who are looked at by our friends and family as an expert in such matters to not only choose a different ISP for ourselves, but to recommend that those we care about not use the service either. After all, an ISP that tries to choose which parts of the Internet you have a right to talk to is no better than a fancy BBS, and software that my mother might want to run tomorrow could be hampered by that kind of short-sitedness (e.g. if she wanted to host a mail server that I set up for her home business, which I'll be doing next month).

      No, Comcast knows their customers because the people who set all of this up for them are a fair bit like me...

      Besides, customers like me are gold to Comcast. We do all the right things to protect our systems from compromise, we evangelize new users, we test out new services and build future markets for them. Early adopters are exactly what Comcast wants.

    12. Re:read your usage agreement by v01d · · Score: 2, Informative

      Time Warner doesn't officially allow mail servers either, but they actively probe you for being an open relay and warn you to fix it before they cancel your account. Pretty good policy I think. After I moved I had to switch to Wide Open West, which also doesn't allow mail servers but also doesn't enforce the rule.

      The only problems I have with my mail server is that I can't send to AOL, and really why would I want to do that?

    13. Re:read your usage agreement by dchamp · · Score: 3, Informative

      143 is imap, 993 is imaps. That's not "outbound" email. IMAP (like POP) is a client protocol for accessing email (or news) servers. See the imap web site for info.

      These people are talking about SMTP - port 25 - which is how email servers send / receive email messages between servers.

    14. Re:read your usage agreement by PygmySurfer · · Score: 4, Insightful

      Yeah, and pop is 110. My point is still valid, I just have an IMAP server in my situation.

      Uhh, no you don't. POP/IMAP only transfer email between your client and your email provider's mail server. SMTP is used to transfer email between hosts on the internet.

      Parent was talking about configuring his/her own SMTP server on their cable connection, and having issues sending mail to specific domains. In this case it was probably because his cable IP was part of some blacklist which says any dynamic IP must belong to a spammer, as there's obviously no use for someone to be running his/her own SMTP server on a lowly dialup or cable connection.

    15. Re:read your usage agreement by muckdog · · Score: 3, Informative

      Correct, The group that this would effect most directly is telecommuters. The ones that use authenticaion with their company's smtp server. Broadband is almost a requirement if you are telecommuting.

    16. Re:read your usage agreement by Red+Alastor · · Score: 2, Informative

      My ISP don't allow servers by default but it is said in the Terms of Service that they will judge on a case by case basis and you can contact them to get a permission. My ISP is Globetrotter, in Quebec / Canada

      --
      Slashdot anagrams to "Sad Sloth"
    17. Re:read your usage agreement by geminidomino · · Score: 2, Insightful

      Good point. But then Comcast shouldn't be using that excuse for not doing port 25 blocking.

    18. Re:read your usage agreement by EvilAlien · · Score: 2, Interesting

      Ah, but why should an ISP care about impact to services it doesn't permit on its network anyways (at least for residential non-business users)? Soon every ISP will block 25/TCP outbound for residential users and spammers will have to find another way. They will, but at least it will put a crimp in their efforts.

      --
      perl -e 'print $i=pack(c5, (41*2), sqrt(7056), (unpack(c,H)-2), oct(115), 10)'
    19. Re:read your usage agreement by f0rt0r · · Score: 2, Interesting

      Not true, I have run my domain mail server for several years ( since '98 ), and before switching from DSL to Cable ( Comcast ) , I asked if they had a problem with me running my own SMTP/POP3/Web servers over their connection, and they said no. Not only that, I have it in writing, so they'd better not try and renig on our agreement.

      --
      I can't afford a sig!
    20. Re:read your usage agreement by SillyNickName4me · · Score: 3, Insightful

      comcast may not allow it but they are not the only player in town. (and the ISP I am using explicitly allows it for example) so I really doubt you will see a 'blanket solution anytime soon.

      Besides, whats next? blocking all traffic to known p2p related ports? and then filter USENET?

      People should start thinking a lot more about the consequences of 'solutions' they propose, esp those
      involved in spam prevention have a strong tendency to go for measures that are way worse then the problem they try to solve while missing the obvious (the smtp protocol being broken)

    21. Re:read your usage agreement by MntlChaos · · Score: 2, Interesting

      The problem is that there are too many zombies. With MyDoom I immediately saw a jump in SPAMs I get. I get a couple messages an hour on one account.

    22. Re:read your usage agreement by muckdog · · Score: 2, Insightful

      Well because Cox should not be telling your company how to run it network services! Yes you can use the high numbered encrypted port (TCP 457 ???) but what if Comcast feels it should block that one but not port 25? I still think its wrong to block any port if the customer is not doing anything wrong (intentionally or unintentionally). The internet grew because it was an open medium. Every blocked port moves us away from that.

      In a way I hope some of these major broadband companies start getting draconian. In doing so it will create a market of techies telecommuters that small companies will fill the need for. Speakeasy is a company like this that comes to mind. I wish I could get them where I live.

      Now if we could just have public flogging of spammers and virus writers this whole internet thing would be perfect.

    23. Re:read your usage agreement by Pharmboy · · Score: 2, Insightful

      My "lowly" dialup is an ADSL connection that does better than T1 speeds.

      In theory. In the locations I use, I have access to cable, adsl, sdsl and two different T1s. You *might* be able to download a large file faster on some ADSL lines, but there is a huge gap in performance in ADSL and T1 in every other way. Latency, reliability, sustained throughput, "jitter", etc. ADSL is ok, but other than the occasional 50mb+ download, its slower. Even on ISOs, a T1 will often be faster than a cable or adsl line rated twice the speed because the T1 can maintain the speed continuously.

      I also ran game servers on all the different pipes. HUGE difference. There is a reason people pay $800+ for a T1 that is theoretically slower than your $50 adsl.

      --
      Tequila: It's not just for breakfast anymore!
    24. Re:read your usage agreement by AbbyNormal · · Score: 2, Insightful

      " Every blocked port moves us away from that. "

      Nope, every SPAM message my company receives daily, moves us away from that. Our message traffic is close to 80-90% spam.

      --
      Sig it.
  2. What about legitimate zombies? by Tourney3p0 · · Score: 5, Funny

    This clearly violates the right to maintain your own SCO-attack zombie.

  3. Port 25 by thrillseeker · · Score: 3, Insightful

    All they nned to do is to restrict SMTP outbound connections to their own mailservers. Forcing traffic through their won machines will qucik;ly point out who the abusers are, and they can likewise filter for viruses and worms preventing propogation.

    1. Re:Port 25 by gnuman99 · · Score: 4, Interesting

      Yeap. This is the only way to stem the traffic. People can still run their own mail servers, but all outbound connections should go though the ISP. Afterall, it is not like it is a privacy issue (they can sniff the packets anyway, so bypassing their SMTP server does not help you!)

    2. Re:Port 25 by bigberk · · Score: 4, Insightful
      All they nned to do is to restrict SMTP outbound connections to their own mailservers.
      Ummm.... no, that alone won't do it. They also have to have vigorous spam and virus controls on their mail server. Otherwise the ISP's mail servers will just relay the spam and viruses. SWEN for instance sends itself via the ISP's "proper" relay.

      For example, ISPs that send me plenty of spam and viruses relayed through their main mail servers are: arnet.com.ar, bigpond.com, btinternet.com, libero.it, singnet.com.sg, videotron.ca, wanadoo.fr

      Case in point. Blocking port 25 doesn't stop spam. Booting your spamming customers does.
    3. Re:Port 25 by 93+Escort+Wagon · · Score: 2, Informative

      The problem with this is Comcast's SMTP servers will cough up a "relaying denied" at times when they shouldn't - and I've given up trying to get hold of someone competent at their end to point out this problem.

      I used to use the Comcast SMTP servers with my three e-mail accounts (two of them non-Comcast) if I was connected through their cable. But at times when I'd send from my university e-mail account, mail would get blocked with "relaying denied".

      So now I use the university's SMTP server for everything - as long as I authenticate they'll pass it through.

      I love my cable modem - it's been very reliable. So obviously there are SOME competent folks at Comcast. But they seem to be saving money by hiring their tech support folks from the shallow end of the gene pool.

      --
      #DeleteChrome
    4. Re:Port 25 by Have+Blue · · Score: 4, Insightful

      This story is about compensating for users who are unaware that their computer has been trojaned and is emitting spam. Is getting kicked off your ISP a suitable punishment for that? Comcast is doing the minimum necessary to keep the most people possible happy (except the spammers, and apparently you).

    5. Re:Port 25 by TOGA!+TOGA+TOGA! · · Score: 2, Insightful

      i actually used to use RCN but switched to Comcast because RCN blocks port 25. switching email settings every time i plug in my computer is a real dealbreaker for me...

    6. Re:Port 25 by yorgasor · · Score: 2, Insightful

      Um, that's what's supposed to happen. Why should Comcast relay email through their servers from some unknown network? That's what's called an 'Open Relay.' And spammers love them. Unless there's a method for the SMTP server to verify that you are in fact their customer, they really should only relay email for people on their network.

      --
      Looking for a computer support specialist for your small business? Check out
    7. Re:Port 25 by Woody77 · · Score: 3, Funny

      No, it's not too harsh. Suspend their service, send them a note saying that they've been compromised, and they need to clean up their PCs.

      Restrict their accounts to only allow port 80 to known good spyware/malware cleanup vendors, and go from there. AdAware + SpyBotSD + Symantec (Corp Edition) seals up a box nicely, or at least cleans it up temporarily.

      I've been slowly teaching the other firefighters in my volunteer fire dept, and they're learning. They're not the most computer literate, but you give them a few links, and they can download what they need, and go back to viewing pr0n with less worries than before, or can at least clean up the computer afterwards...

    8. Re:Port 25 by bersl2 · · Score: 3, Funny

      can at least clean up the computer afterwards...

      Somehow I don't think you meant what I interpreted this as...

    9. Re:Port 25 by ian+mills · · Score: 2, Insightful

      You know that would be great if comcast ran decent mail servers. But they don't. Mail messages to certain domains take hours to deliver. On top of this they also have the habit of being added to realtime blackhole lists because their servers are sending spam, so without my own backup server, I'd be SOL. But yes, comcast does need to stop this problem, because several domains, like hotmail and aol already block mail from comcast customers ip's because of this. But blocking everyone's port is not a valid solution, as lots of people run perfectly reasonable private use servers that aren't spam relays. And while this maybe against the TOS, the TOS is mostly related to people running commercial servers off of their service, comcast doesn't really care if you are doing things for personal use. I'm paying for access to the internet, I don't want my ISP telling me which parts of the internet are OK to use and which aren't.

    10. Re:Port 25 by jdreed1024 · · Score: 2, Insightful
      This is the only way to stem the traffic. People can still run their own mail servers, but all outbound connections should go though the ISP. Afterall, it is not like it is a privacy issue

      Who said it was a privacy issue? It's a freedom issue. I often need to send e-mail through other SMTP servers if I'm using my work or school address. Because myisp.com's mail servers will not accept mail from myschool.edu e-mail addresses. And rightly so. If they do, it's called relaying, and we all know relaying is bad.

      Comcast has a way (blocking at the modem) to punish the folks who are actually causing the problem. How is it even remotely better to penalize everyone, instead of just the offendors?

      --
      There is no sig, there is only Zuul.
    11. Re:Port 25 by Maserati · · Score: 3, Informative

      According to the article, "Comcast users send out about 800 million messages a day, but a mere 100 million flow through the company's official servers." so until the zombies get updated this'll stop 700 million spam a day.

      About fucking time a provider started doing something about their users.

      --
      Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
    12. Re:Port 25 by Eskarel · · Score: 2, Insightful
      As to the privacy issue, simply by the way smtp works you're data is going to be forwarded through someone's smtp server(unless you happen to be really close network wise to the person you're mailing) and if you really want your e-mail to be private not routing it through your isp isn't going to fix that, the only solution is to encrypt the stuff.

      If your ISP is shyte at delivering mail that's not a reason to start your own mail server it's a reason to get a new isp because if they're shyte at something as basic as e-mail they're probably screwing you somewhere else.

      As to the mail support people, the reason for their policy isn't because they want "centralized control over the entire internet" or whatever conspiracy theory you want, it's because they want to have someone they can take action against for abuse. If you run your own mail server, without violating the TOS for your ISP and you decide to send bulk mail the only thing they can do is block you. With your terms of service I doubt Comcast could even block your mailserver port, if you're paying to run your own services then they really don't have much to say abou what services you're running. I'm also willing ot bet that a large percentage of the people who call them are just "poor individual users running their own mail server" and a lot of them are also spammers.

      Either the internet is centralized and controlled or it's free, if it's free then you have to put up with spammers, pedophiles, etc being able to do whatever the hell they want. Admitedly most of the people who use the internet aren't like that, they may be weird and possibly perverted like everyone else, but they're not a threat to anyone.

      So long as whoever is keeping an eye on my web traffic leaves me alone I don't really care that they're looking, and if they want to be looking they will be whether it's legal or not.

      There is nothing fundamentally wrong with centralization so long as the people in charge of it don't abuse their power.

    13. Re:Port 25 by nacturation · · Score: 2, Insightful

      I posted a potential solution for this half a year ago:

      http://slashdot.org/comments.pl?sid=78099&cid=6936 111

      "Allow for normal port 25 access to the ISP's email server (with the usual restrictions on volume and content) and, for external port 25 access, there's a number of possibilities:

      1. Allow the client to setup a pre-determined list of specific hosts they want to connect to. This might be done using a web-based interface.
      2. Only allow the first 10 hosts (per dialup connection, per DHCP lease, per hour, etc.) to be accessible via port 25. This should satisfy even power users as few need to send mail to over 10 different servers. Adjust number as appropriate.
      3. Setup a proxy service which allows unlimited port 25 access. Any viruses which include their own SMTP delivery engines won't know about the proxy and will simply fail. There's no additional security risk to using your ISP's proxy than using the ISP's connection itself, as both can be logged with equal ease."

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    14. Re:Port 25 by TarpaKungs · · Score: 2, Informative
      As to the privacy issue, simply by the way smtp works you're data is going to be forwarded through someone's smtp server(unless you happen to be really close network wise to the person you're mailing)

      This is misleading. In practical terms, SMTP store an forward very rarely invoked these days. Your outbound mail server will do an MX lookup on the domain of the recipient address and contact the recipient's SMTP server directly.

      Likely scenarios where store and forware may be used:

      a) Big corporation/military. The mail *may* be gated into an internal network by their public facing SMTP server then routed halfway round the world on the internal network.

      b) Backup SMTP server - if it's impossible to contact the main MX entries, someone may have a backup SMTP service provided by an ISP or something which will store the mail until it can (eventually) contact your main SMTP servers.

      Technically I use store an forward at work where one machine does all the processing (virus, spam, mailing lists etc) and forwards it to the machine that has the user's home directoy on local disk just to avoid using NFS. But that is a local setup so it's doesn't really count here.

      --
      Why can't women be like Hedy Lamarr - beautiful, talented and inventors of frequency-hopping spread-spectrum techn
    15. Re:Port 25 by FireFury03 · · Score: 2, Insightful

      Umm, yeah, like I trust my ISP to run a stable MTA? I run my own MTA for both incoming and outgoing and publish SPF records for my domain. I'll be mightilly pissed if my ISP stops me doing that since my systems are secure and up to date. Instead of applying a blanket block, they should be spotting the excessive traffic from specific hosts and pulling the plug on their *entire* internet connection - if your computer runs as a spambot then it probably doesn't matter so much to you, but if you lose your entire internet connection every time it happens then you might start thinking about your system security.

      I'd like to see the same rules applied to worm-infected machines too - kill their internet access completely, maybe redirect all web requests to a page with the cleanup + patch utils on it.

  4. First! by Anonymous Coward · · Score: 5, Insightful

    I think it's a good idea. But why stop there? Disconnect the zombies until they fix the problem on their computer.

    1. Re:First! by MBCook · · Score: 2, Insightful
      I agree. Now of course you can't disconnect them completely because then they can't download software to fix their system. This means that you (Comcrud) would have to send them all CDs that contained whatever was neccessary to fix the computer. That costs money, support, etc.

      I agree they should be cut off, but to all but one site (something on Comcrud's servers) that mirrors all the downloads people might need (free AV software, anti-spyware, etc). Once they downloaded the software and ran it, they could request having their internet restored.

      And if they won't fix their computer, no loss to the rest of us. Who needs all those infected computers run by idiots who won't fix their machines.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
  5. Hmm I think they just started... by Grimster · · Score: 4, Interesting

    Had a user come into our help channel last night, unable to send email through his account with us since that morning (yesterday Sun 05/23) and I confirmed the server was working fine so I had him telnet to port 25 - no luck, had him telnet to port 25 on the server I use for email - no dice, had him use port 2525 - SMTP connection opened up fine.

    He was using comcast for his cable modem. Said it just started that day.

    We accept incoming smtp on port 2525 also since my OWN isp at home blocks port 25 (knology) so I have ot use 2525 to send email through my company email server myself.

    --
    --- www.f-theocean.com
  6. Big difference between zombie and server... by LostCluster · · Score: 5, Interesting

    There's a real easy way to tell the difference between a zombie and somebody running a home mail server...

    The zombie will be sending an insane number of e-mails to an insane number of users constantly. No home mail server should be used to run a listserve with anything more than a hundred people or so. Therefore, bursts of port 25 are okay, camping on port 25 is a sign of trouble.

    1. Re:Big difference between zombie and server... by digital+bath · · Score: 2, Insightful

      But how long will that hold true? If comcast users really are a large percentage of the zombie boxes out there, and if Comcast just looks for bursts of activity on port 25, then it won't be long before spammers/scammers/virus writers start writing viruses that send mail in a way that looks like a real person.

      --
      find / -name "*.sig" | xargs rm
    2. Re:Big difference between zombie and server... by winkydink · · Score: 4, Interesting
      Uh-oh. I better tell the users of my 800-person list and my 500-person list that it's been a great 8-year run, but we shouldn't be using a home mail server for this.

      Time to move it to the garage, I guess.

      --

      "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    3. Re:Big difference between zombie and server... by gnuman99 · · Score: 2, Informative
      I better tell the users of my 800-person list and my 500-person list that it's been a great 8-year run, but we shouldn't be using a home mail server for this.

      Just set up the mail server to forward all traffic though your ISP's mail server. Not a big deal.

    4. Re:Big difference between zombie and server... by LostCluster · · Score: 3, Informative

      That'll at least dent the problem. Because right now, the zombies are blasting at full speed. If they had to throttle themselves to only using 1% of the potential outbound bandwidth, that'd solve 99% of spam being sent this way...

    5. Re:Big difference between zombie and server... by YankeeInExile · · Score: 3, Interesting

      The point I was making, in addition to the parent poster was, a blanket Nobody should be running a mail server at home statment is prima facie false. There may be very good reasons -- such as "wanting to have email".

      For what it's worth, I am very happy with my broadband vendor, both on price and performance, and they sell me a pipe in which I transport bits. No application layer services, no restrictions, no bullshit.

      --
      How does the Slashdot Effect happen given that no slashdotters ever RTFA?
    6. Re:Big difference between zombie and server... by zenetik · · Score: 2, Interesting

      Though there aren't many in the world, targeting high-outbound connections would effectively shut down Anonymous Remailer servers, of which many are privately run from private residences. Anonymous Remailers churn out thousands of real and spoofed messages around the clock. (Spoofed messages are used to prevent traffic analysis by sending real encrypted messages in groups that mostly contain encrypted spoofed messages).

    7. Re:Big difference between zombie and server... by Unregistered · · Score: 3, Insightful

      so you fire off 1300 mails a day/week? That shouldn't trigger an alarm. When you start sending out 100 mails/min constantly, then they shopuld take notice. 1300 mails is nothing compared to what spam zombies send out.

  7. Registering mail servers? by mcrbids · · Score: 5, Insightful

    What if they had a *simple* process for registering your mail server with them? 5 minutes, maybe $20 and that's it?

    People who run their own mail servers are control freaks and had better be technically minded enough to call the Admins at Comcast in order to register their mail server.

    Otherwise, who'd notice or care?

    --
    I have no problem with your religion until you decide it's reason to deprive others of the truth.
    1. Re:Registering mail servers? by MalleusEBHC · · Score: 5, Interesting

      It doesn't even have to be that difficult. Just block port 25 by default. If someone calls up and asks for it to be enabled, do it free of charge, no questions asked. Now everyone who wants to run a mailserver can do so painlessly, but the average joe zombie wouldn't be able to spread spam because port 25 would be off for him by default. I bet this would stop 90%+ of all the nasty zombie spam.

    2. Re:Registering mail servers? by swordfishBob · · Score: 2, Informative

      In Australia, Telstra have restricted outgoing port 25 for ADSL customers. Anyone with a static IP isn't blocked. Given you have to ask for static IP and pay a little extra, people who bother are probably more aware of the implications.

      --
      -- All your bass are below two Hz
    3. Re:Registering mail servers? by Anonymous Coward · · Score: 2, Interesting

      Even better: Make a simple web-interface where you setup your like using, requireing you to type in your customer number or whatever. They might already have some online-service that can be used. Of course include one of these anti-automatic-gifs that most free webservices use.

      Cheers

    4. Re:Registering mail servers? by c0bw3b · · Score: 2, Informative

      Well, as nice as that would be, it's most certainly going to be an all or nothing type thing. The way Comcast support is structured, the customer has absolutely no way to get contact with someone that can just "switch on" a particular port.

      Comcast has no intention of empowering their Phone techs, either. We lowly phone monkeys can't even CREATE a fricking email address anymore, THAT has to be escalated to our 2.5 support.

      --
      ||:|::
  8. *insert anime sweat drop* by Faust7 · · Score: 4, Funny

    "We're the biggest spammer on the Internet," network engineer Sean Lutner said at a meeting of an antispam working group in Washington, D.C., last week.

    Seconds later, bangs, thrashes, and pleads for mercy in a very Lutner-like voice could be heard from outside the conference room.

    1. Re:*insert anime sweat drop* by Jeffrey+Baker · · Score: 2, Funny
      "comcast zombies sends out more than twice as much as roudrunner."

      Almost sounds like an advert. Comcast Internet is so fast, our virus-infected crapclients send out double the crap of the other leading provider!

  9. Screw Comcast! by jchawk · · Score: 4, Interesting

    As a mail admin stop the shit yourself.

    Ban - client.comcast.net, and client2.comcast.net

    Since the spammers can't forge the reverse DNS on the IP you can trust your blocking Comcast's dynamic ranges. Their business customers are not on any of the IP's that reverse to client.comcast.net or client1.comcast.net, and residential customers in the blocked dynamic ranges can relay mail to you through comcast's mail servers like they are supposed to.

    There is absolutely no reason in this day and age of spam to run a legit mail server off of a dynamic IP address. :-)

    1. Re:Screw Comcast! by lessthanjakejohn · · Score: 2, Informative

      I am running plenty of servers off of a dynamic IP from the SBC DSL residential package at $29.99 :) Although it sucks, and my upload is maxxed at 20kB/s, it is free and I have learned a lot.

      Lets see...
      I'm running Apache, sshd, sendmail, proftpd, mysql... Its perfectly fine for personal and a few friends

    2. Re:Screw Comcast! by Erwos · · Score: 3, Interesting

      "There is absolutely no reason in this day and age of spam to run a legit mail server off of a dynamic IP address. :-)"

      Speak for yourself.

      For someone like myself, who does a lot of hopping between networks, using the "ISP's SMTP server" is a collossal pain in the ass, forcing me to constantly change the SMTP server settings.

      OTOH, running my own sendmail is fast, effective, and pretty much always works. I don't see how I should be banned from running my own mail server because some people abuse it. With that wonderful logic, it's time to shut down every P2P service, because most people are abusing them.

      -Erwos

      --
      Plausible conjecture should not be misrepresented as proof positive.
    3. Re:Screw Comcast! by jchawk · · Score: 4, Insightful

      From the comments so far I've seen "I don't have the money to pay for a static IP address.", I know that it sucks that not everyone can have static IP addresses, but that's something you should take up with your provider. Why should the rest of the Internet Service Providers out there pay for your ability to send email from a dyanmic IP address? You can't begin to imagine how much spam we are able to drop because of those two simple blocks (client.comcast.net and client2.comcast.net)... It's to the point where we would need to add at least another mail server to accept the email coming from those ranges. That's simply not something we are willing to do when 99.9999% of all email from those dynamic ranges are spam.

      You can blame me and the other ISP's out there that refuse to accept mail from dynamic ranges, but you should be blaming the spammers for ruining email as we know it, and you should blame your provider for not allowing you to have a static IP address.

      The ISP I work for only does Static IP addresses (except for dialup customers), all of our DSL customers are allocated a static IP address. This is common if you shop around. From what I understand there are many bigger providers that will allow you to have a static IP address for a few more dollars a month if you can show that you are not using it for commerical purposes, furthermore ISP's like SpeakEasy offer static IP addresses as a part of their typical DSL offerings (no i don't work for them).

      Also, if you're running a server on those dynamic ranges with Comcast you are clearly violating their TOS. Again vote with your wallet and find a provider that is more reasonable with their TOS and IP space. Or get a few friends together and pitch in for a virtual server somewhere. You can find a decent virtual server that will suit all of your needs for less then $50 a month, hell get 5 friends together and it's only $10 a month, surely you can afford that. Plus you can say you have your own server somewhere. :-)

    4. Re:Screw Comcast! by Uhlek · · Score: 2, Insightful

      Sorry, sparky, but you're in the vast minority of people.

      It is extraordinarily rare for a residential user to desire outbound traffic destined for TCP port 25 except to that ISP's SMTP servers. Personally, I would welcome ISPs making it standard policy to implement these blocks for all their residential customers.

      Most ISP's SMTP servers work regardless of what you put in the From: line, meaning you gain nothing by running your own server. Some do restrict that all From: lines have their own domain name, however, this can typically be avoided either by using a Reply-To: address or simply getting an account on one of many public sendmail servers that function on ports other than 25 and require username/password authentication to operate properly.

      If every residential ISP blocked outbound port 25, you'd see a *vast* decrease in the amount of spam overnight. That's a *fact*.

      What's more important to you?

    5. Re:Screw Comcast! by AKnightCowboy · · Score: 3, Insightful
      OTOH, running my own sendmail is fast, effective, and pretty much always works. I don't see how I should be banned from running my own mail server because some people abuse it. With that wonderful logic, it's time to shut down every P2P service, because most people are abusing them

      The vast amount of mail coming from dynamic IP addresses is spam. Users like you are few and far between. As for the P2P services... they SHOULD be shut down as well. 99% of P2P users are stealing software, music, and movies. For everybody that legitimately downloads Linux ISO images off of a P2P network there are 10,000 who steal music, videos and software.

      Also, on many networks you will also find that IRC is banned as well because of all the kiddies launching DDoS attacks against IRC servers and clients. Is it a bad protocol? No.. it's quite nifty, but the assholes of society infected it and turned it into an evil protocol, just like P2P networks and SMTP unfortunately.

  10. Not only not allowed- shouldn't by SWroclawski · · Score: 2, Interesting

    Incoming mail servers are arguable, though not allowed in Comcast's EULA, but outgoing- I can't think of a single good reason why a user needs to run their own outgoing mail server and not relay through the Comcast server.

    Yes, the Comcast tech support people are complete morons, I'm a Comcast subscriber myself. I hate them too, but I can't think of a good reason to allow outbound port 25 mail. One could possibly make an argument about authenticated SMTP relays with silliness like POP before relay, but IMHO such systems are broken (and I've used them- I should know). It's better to use SASL and encrypt the whole thing.

    When Comcast starts monitoring indivudal users though- I do get more than a little concerned.

    1. Re:Not only not allowed- shouldn't by Phexro · · Score: 2, Informative

      If it's outgoing mail, it's a mail client.

      I doubt that their TOS disallows one to use a mail client.

    2. Re:Not only not allowed- shouldn't by Corbets · · Score: 3, Informative

      Simple. I want to send mail with a return address of @lancemcgrath.com, which is my domain.

      Comcast's mail servers won't let me "forge" the headers like that.

      Reason found.

  11. Spammer persistence... by Faust7 · · Score: 5, Funny

    However, they can block that port on individual cable modems-a sort of surgical strike.

    Bit like Whack-A-Mole, then?

  12. Wrong approach? by thedillybar · · Score: 4, Insightful
    However, they can block that port on individual cable modems-a sort of surgical strike.

    Why don't they block it on ALL cable modems and let people unblock it if they wish? The majority of users who go through the trouble to unblock it are going to run secure machines. Even if they don't, it's going to reduce the number of spam bots.

    And they won't have the privacy advocates all over them...

    1. Re:Wrong approach? by LostCluster · · Score: 5, Insightful

      What I would love to see somebody come out with is a provider-side web configurable firewall. Basically, a way to tell my ISP "If you're getting incoming port 80 requests coming my way, don't bother me with it."

      In the default configuration, all ports below 1024 should be blocked, and there should be some explanation to the user that if they want to offer a home-based webserver, they have to visit the designated area on the provider's site to indicate that they want port 80 incoming traffic. That way, ISS-worm-of-the-week traffic will not bother your last mile bandwdith if there's no web server home.

      Outgoing ports can be restricted the same way. Outgoing port 25 should only be allowed to official mail servers, unless the user specifically requests otherwise. That way, if a Spam-bot gets in, most users will already be set to not let it out...

    2. Re:Wrong approach? by nfsilkey · · Score: 3, Interesting

      What I would love to see somebody come out with is a provider-side web configurable firewall.

      While I am a student at utexas.edu, I must speak up about https://firewall.tamu.edu/. Apparently the resnet team in College Station filters the heck out of their residents' hosts, but allows them to open their boxes up interactively on the fly without having to call tech support. This is all based on what I have gleaned from the TAMU CIT online writeups, so of course dont quote me on it. While I do not have access, maybe some kind A&M soul will offer forth what is contained inside? :)

      Hooray for BSD and Snort inline! Apparently TAMU also doing some really cool IDS work and dynamically switching ACOs to non-routable VLANs and providing fixes via a web interface for compromised hosts. I heard about RIT doing something similar with their homebrewed ActiveX-based development during last July/August during the big RPC craze. I wish more universitys would implement similar solutions.

  13. What about the children? by Tourney3p0 · · Score: 5, Funny

    Won't someone please think of the zombie child processes?

  14. some ISP's already do this by invalid_address · · Score: 2, Interesting

    DSLExtreme out here in California blocks port 25 natively across the board.

    they have a registration webserver you can use to whitelist your account/address for such purposes, and monitor port 25 to make sure that you're not all about the open relay after being opened up.

    why can't comcast do the same? doesn't seem that difficult to me.

    better yet, why can't people patch their damn servers. if you're running an open relay, i say you're fair game. not to mention violating the draconian ToS of a massive media conglomerate. no thanks.

    rawr.

    1. Re:some ISP's already do this by Rick+Zeman · · Score: 4, Insightful

      Speakeasy lets us run whatever the heck we want. Then again, every month or so I see their relay testing in my Postfix logs. It's a strange concept: innocent until found guilty.

  15. Nope. by Anonymous Coward · · Score: 5, Informative

    There is actually an 'official' alternate port for this purpose. See:

    http://www.ietf.org/rfc/rfc2476.txt

    1. Re:Nope. by hpa · · Score: 2, Informative

      Correct (the port is 587.) It's a really nice thing to have on the road - set it up on your home server to *only* accept TLS+SMTP AUTH, and you don't have to deal with blocking.

    2. Re:Nope. by Anonymous Coward · · Score: 2, Informative

      3.1. Submission Identification

      Port 587 is reserved for email message submission as specified in this document. Messages received on this port are defined to be submissions. The protocol used is ESMTP [SMTP-MTA, ESMTP], with additional restrictions as specified here.

      While most email clients and servers can be configured to use port 587 instead of 25, there are cases where this is not possible or convenient. A site MAY choose to use port 25 for message submission, by designating some hosts to be MSAs and others to be MTAs.

  16. Block outgoing, not incoming by crow · · Score: 2, Informative

    If the block outgoing port 25, but not incoming, then it shouldn't mess up people who are running their own mail servers, provided they configure them to use the ISP's mail server as a relay. That's how the whole system was originally supposed to work in the pre-spam days, anyway.

    On the other hand, there's no need to block incoming port 25 unless they're afraid of people running unsecured open relays. Fortunately, that's rarely the case, right? Or are the virus zombies really turned into raw open relays? I'm under the impression that they're controlled more directly, presumably through some different port.

  17. Re:why port 25 by gnuman99 · · Score: 2, Informative

    They meant destination port - from X port on comcast to port 25 elsewhere..

  18. Wait a second... by AtOMiCNebula · · Score: 2, Interesting

    ...they're concerned about having adverse effects on people running mail servers???? I could have sworn we weren't allowed to run any type of server (HTTPd, IRCd, anything) through their connections. My friend runs a HTTP server through his, but I've never run one through mine for more than a day at a time, being the good customer I am.

    It always seemed to me that if they didn't want people hosting servers, they'd block the ports from the beginning. Don't get me wrong though, I'm glad to see they're finally cracking down on spam, and I'm glad they're not going to just block port 25. Maybe Comcast isn't as horrible as everyone says they are.

  19. Re:why port 25 by Caradoc · · Score: 4, Informative

    If the spammer wants to *send* spam out, they're going to aim at port 25 on the target box.

    If they aim at any other port, they're very likely to see nothing but "Connection denied" messages.

    I've already got most of Comcast simply blocked from my mailservers, simply because I never see anything but spam coming from them: /^.*\.client\.comcast\.net/ 550 comcast direct-to-mx

    If they REALLY want to send me e-mail, they need to send it through a non-client address (for example, through Comcast's own mailservers...)

    It's nice to see that someone at Comcast is waking up, though. I'd been reporting spam coming from a triplet of IP addresses for approximately four months before I simply blackholed the entire /24 there.

    Now, to see if they can actually *do* anything about the problem they just noticed...

    --
    Specialization is for insects. - R.A.H.
  20. People still don't understand the zombie situation by bigberk · · Score: 4, Interesting

    We in the anti-spam community have been yelling this for a while. Since early 2004, most spam is sent through unwitting zombies (compromised Windows hosts) that are remotely controlled spam bots. This is not just an open relay issue. These hosts are hacked in an automated fashion and loaded with spamming software.

    Now obviously, there's a lot an ISP can do about this and it doesn't have to be as drastic as blocking port 25 outright. Users which generate suspicious amounts of TCP port 25 traffic could be reassigned IP addresses from a probation-class pool. That is, hosts within that netblock might not be allowed to make port 25 connections, or might be advertised to the world as block-on-sight.

  21. Port redirection by kaos_ · · Score: 2, Interesting

    Just like squid proxying, why not redirect port 25 transparently to a Comcast mail proxy. This proxy could queue mail and essentially throttle outgoing mail or reject if spam is detected.

  22. Comcast's Agreements by Roguelazer · · Score: 5, Informative
    Anybody here ever read a Comcast Usage & Subscriber Agreement? I have. They're quite... chilling to read. Lots of people have posted about the forbidding of running a server of any kind, so here it is: Acceptable Use Policy

    The area you're referring to is
    (xiv) run programs, equipment, or servers from the Premises that provide network content or any other services to anyone outside of your Premises LAN (Local Area Network), also commonly referred to as public services or servers. Examples of prohibited services and servers include, but are not limited to, e-mail, Web hosting, file sharing, and proxy services and servers;

    For example, take a look at this quote, which makes my browser's caching of Slashdot's GNAA posts illegal:
    (ii) post, store, send, transmit, or disseminate any information or material which a reasonable person could deem to be objectionable, offensive, indecent, pornographic, harassing, threatening, embarrassing, distressing, vulgar, hateful, racially or ethnically offensive, or otherwise inappropriate, regardless of whether this material or its dissemination is unlawful;


    Try reading this one: Subscriber Agreement. This section, in particular, gives Comcast permission to view any information transmitted over the network from or to you:
    Comcast shall have no obligation to monitor postings or transmissions made in connection with the Service. However, you acknowledge and agree that Comcast and its agents shall have the right to monitor any such postings and transmissions, including without limitation e-mail, newsgroups, chat, IP audio and video, and web space content
    Section 9's cool too. It says that you waive the right to sue them in a real court, but instead will have a hearing before a "neutral arbitrator". Anyhow, you should read all that stuff. Some of it's absolutely unique.

    If I don't get modded up for this, I'll be amazed
    1. Re:Comcast's Agreements by B.D.Mills · · Score: 2, Interesting

      Section 9's cool too. It says that you waive the right to sue them in a real court, but instead will have a hearing before a "neutral arbitrator".

      You can get the right to sue in court back, or alternatively force them to waive the right to sue YOU in court. See battle of the forms for more info.

      --

      The only thing necessary for the triumph of evil is for good men to do nothing. - Edmund Burke
    2. Re:Comcast's Agreements by canon006 · · Score: 2, Informative

      Not so much as a defense of Comcast, just part of my experience with their service. My friend wanted to fool around on a unix command line, learn about permissions, basic commands, stuff like that but he didn't want to do a full Linux install and we didn't know about Knoppix, so our solution was an ssh server on my end and PuTTy on his.

      I read through Comcast's agreements trying to find something that explicitly forbode or allowed this, I couldn't find anything explicit, so rather than risk it, I emailed Comcast customer service. About a day later I received a very nice email explaining that as long as I was aware of possible security issues and capable of setting this up without any support it was perfectly fine.

      I think when it really comes down to it, as long as you're not hurting/effecting anyone else, Comcast doesn't really seem to care what you do. Their agreement(s) just gives them the option to shut you down should you start causing trouble.

  23. Port blocking by Openstandards.net · · Score: 5, Interesting
    I don't believe any ISP should block ports. It's a slippery slope. The ISPs should be utilities, like electric companies, providing you an unhindered connection to the Internet.

    I have two primary requirements for an ISP. (1) must not block any ports for any reason. (2) must provide at least one static IP.

    AOL blocks game ports, so they can charge you $5 more per month for opening the ports. They were one of the first to change the role of ISP from utility to controlled collector of optimal revenue. I have for at least 5 years told everyone to get rid of AOL. Unfortunately, today, people have come to accept the idea that it's ok for an ISP to block ports.

    As for the zombies, the ISPs should try:

    • Informing their customers that their machines are infected. Seems obvious, but it's obviously rarely done, as most users don't know they are infected.
    • Provide links to free virus detection and spyware removal software. There is a lot of it out there. If the users don't want to by Norton, they could at least try a free one. I bet most don't know that there are free options available.
    • Offer free Linux CDs.
    1. Re:Port blocking by bigberk · · Score: 2, Insightful
      I don't believe any ISP should block ports. It's a slippery slope. The ISPs should be utilities, like electric companies, providing you an unhindered connection to the Internet.
      I agree. An ISP is not only hurting some of its customers by blocking ports outright, but also decreasing its value when the competition might allow you unfettered IP access (or, as I call it, real Internet access). Of course, the ISP can and should inform or even disconnect customers that are spam sources. There are tons of clues that would tell an ISP if their customer is likely infected, or an actual spammer.
    2. Re:Port blocking by MBCook · · Score: 5, Interesting
      If I set some large device to store energy and then send it back into the grid wrong (lets say it comes into my house at 220v, 60hz so send it at 1500v 300hz) therby screwing everything up for everyone else on my section of the grid, don't you think the power company would come and cut me off?

      In fact, thanks to safties in the power system, if you tried that you'd probably blow up the transformer outside your house. This would cut off you from the rest of the grid and protect everyone else.

      It's the power company's job to give me good service. Steady power, clean, no problems. My ISP (who actually IS Comcast) should be the same way. Fast, reliable, no problems. Instead ISPs often follow your "we're just the middle man" theory. This leads to my 'net connection getting wasted by downloading tons of spam for every real message that should get through.

      The power company won't let you scew up THEIR network. The phone company doesn't look kindly to people hijacking phone lines and using them for free, and ISPs should be no different. They should FIGHT these zombies.

      After all, zombies cut into the bottom line in traffic that has to be passed (both outgoing spam and incomming spam), storage (storing spam on their e-mail servers), and other such things.

      Knock the zombies off the network. This is no slippery slope, this is climbing back UP the "you can do whatever you want even when it makes the internet worse for 99% of people" hill that a blind eye has slid us down.

      I won't lose sleep, and neither should you.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    3. Re:Port blocking by Hays · · Score: 4, Interesting

      You should not make an analogy between ISPs and traditional utilities like the electric company. Electricity is one way. Internet is two way. No matter what you do with your electricity, it won't destroy the rest of the grid. (barring extreme things for which you WILL receive a visit from the electric company). On the other hand, it's easy for one internet costumer to ruin the experience for many others (by sending thousands of spam a day, for instance).

      A better analogy might be a phone company. They sure as heck don't give you freedom to use your phone however you want.

      But anyway, I agree that ISPs should be unhindered connections to the internet, but only in one direction- to the client.

  24. Re:How to tell? by deacon · · Score: 2, Informative
    Probably.

    If your modem activity light is on all the time.

    If your network activity box (on your gnome pop up tool bar) is showing traffic even when you are not deliberately doing any network activity.

    If your other network traffic monitors are showing activity when you are not doing any traffic.

    Your modem activity light is, I suppose, the most foolproof method.

    You can always wire up a bell which rings when the modem activity light goes on, so you will have an idea of what is going on.

    Salivation optional.

    ;)

  25. An expensive problem. by Anonymous Coward · · Score: 2, Interesting

    "... Comcast's network engineers would like to be more aggressive. But the marketing department shot down a ban on port 25 because of its circa $58 million price tag--so high partially because some subscribers would have to be told how to reconfigure their mail programs to point at Comcast's servers, and each phone call to the help desk costs $9."

    It's interesting how such a simple technical change can wind up costing so much money. It's amazing how such small, seemingly innocent details add up to be monstrous problems!

    1. Re:An expensive problem. by Caradoc · · Score: 5, Insightful

      They now have a choice - how much is it going to cost them if they do NOT implement some policy that prevents their users from spamming the entire world, and they end up getting all of their e-mail blocked?

      And how much money could have been saved if they'd implemented such a policy when people started telling them it was a problem (it's been several years since people started telling Comcast that their users were a load of USDA Prime Clue-Free Spam Zombies...)

      It's interesting how much money can be saved by paying attention to the small, seemingly innocent details before they add up to be monstrous problems.

      --
      Specialization is for insects. - R.A.H.
  26. Zombies: Obligatory by bludstone · · Score: 5, Funny

    "You shot the zombie flanders!"
    "He was a zombie?"

    What did the vegetarian zombie say?
    "Graaiiiinnnnsssss"

    http://www.brains4zombies.com

    Old unix hackers don't die, they just turn into zombie processes.

    I'm sure I'm missing a ton.

    --

    no .sig
  27. Comment removed by account_deleted · · Score: 5, Informative

    Comment removed based on user account deletion

  28. How to block? by Granis · · Score: 3, Interesting

    I've seen some different approaches to block mail.

    The one my ISP (a University) use it to black any incoming tcp connection with dst port 25. This stops spammers to use any badly configure mail server from beeing used as a relay. I can still use any mail server i want to send mails though, i can even run one of my own. What i can't do is handle incoming emails for my own domain. They also monitors how much mail is sent, and if your computer seems to send out "too much" mails, you'll get an email from the sysadmins asking you to explain what's up.

    The other approach I've seen used by xDSL providers here is to block any outgoing connections to dst port 25. This way you could run you own mail server for you domain, but you must relay all sent email through the ISP's smtp server.

    I think both solutions offers some protection against spammers, without putting to mych restrions on the users. Not sure which one is most effectiv e though, if any.

  29. Re:How to tell? by bigberk · · Score: 5, Informative
    Is there an easy way to tell if your own computer is a zombie spambot?
    Yes, there is! If your IP is sending spam, believe me, we will have noticed via our extensive spam traps. Just query your IP at OpenRBL or at dnsstuff to see if you're blocked due to spam received from your IP.

    Note that you can also appear on blocklists for various other reasons. So look into why you're blocked. If you're listed on AHBL, CBL, SpamCop, WPBL for example then your host is probably infected.
  30. Blow their brains out by Doc+Ruby · · Score: 2, Funny

    Research has shown that stopping zombies requires blowing their brains out. It's them or you, so don't hesitate. BTW, more recent research suggests that the FZVA is a front for the vampires, so you're on your own when you stake 'em and bake 'em. We've got a SOLASER to destroy the biters, but the shamblers still require brute force.

    --

    --
    make install -not war

  31. Landmines by Nuclear+Elephant · · Score: 2, Interesting

    A landmine system would be relatively easy to implement - you set up a few hundred landmines and block any customer IP who sends a spam to a landmine. It's similar to honeypots, although you treat the accounts like mines where even a single email will get an address temporarily blacklisted. Once blacklisted, you can shut off port 25 for that IP, disconnect their session for 30 minutes, or do whatever you want. The Streamlined Blackhole List server could be used to create a landmine database with a spread of 1 to instantly identify new hosts.

  32. Block outgoing port 25 - Yes! by The+Bungi · · Score: 3, Informative
    Why would blocking outbound 25 be a problem?? Cox did it a couple of months ago. Blanket block to all its residential customers, with no advance warning. Just like that.

    It took me three days to figure out why I couldn't connect to my domain server (which is hosted by my ISP).

    Much as I disliked the idea, if Cox did it then Comcast should, too. If anything that would take care of about 90% of all the zombies. The ones in the business customer base are probably counted in the few hundreds and can be dealt with on a case-by-case basis.

    And I don't see why it sucks if you're running your own email server - inbound 25 should no be closed, and you can send through Comcast's relays anyway. Or at least that's how it works with Cox.

  33. Re:Can't stop 'em by Caradoc · · Score: 2, Interesting

    Fabulous. Try delivering e-mail to any "real" mailserver on any port other than port 25. Go ahead. I dare you.

    You can SEND FROM any port you like, but you're going to have to connect to a destination port 25 on the target box before anything gets delivered, in the vast majority of circumstances. (i.e., barring any misconfiguration, deliberate or otherwise, that results in the SMTPD listening on ports other than 25.)

    Please go do some reading on the subject before embarrassing yourself again.

    --
    Specialization is for insects. - R.A.H.
  34. Cox Communications already does this... big whoop by Radi-0-head · · Score: 2, Informative

    Unless you pay about $85 a month for a "commercial" account, Cox has been blocking port 25 to anything but their own mailservers for more than a year now.

    It sucks, but nobody can match their speed in my area... certainly not DSL.

  35. Good for customers - Bad for Comcast? by LaForce · · Score: 3, Insightful

    Up until now, ISPs have been able to hide behind their status as a common carrier for anything illegal that their customers do. They don't monitor, thus, they can't do anything about it. Comcast is admitting their ability and willingness to monitor the types of traffic their customers are producing, and block undesirable traffic. How long before this gets turned around and smacks Comcast (and their customers) with problems?

  36. Bot hunting by Enoch+Zembecowicz · · Score: 4, Interesting

    The ISP I work for (name withheld to protect the proactive) has what I consider to be a good policy for handling bots. I think it is good because I came up with it myself. Any host that we get a complaint about is portscanned (all ports are scanned). The output from nmap is then fed into amap for application fingerprinting and mothra to grab banners. We then suspend the customer's internet access until they clean up the computer. On the whole port 25 thing, ever day we find systems that are running SMTP servers on bizarre, very high ports.

    --
    "Who's going to believe a talking head?" - Herbert West
  37. Port 25 for those who request it by Charles+Dodgeson · · Score: 3, Insightful

    My local ASP has a good solution to this. By default, port 25 is blocked, but customers can ask for it to be allowed through. The presumption is that if you know enough to ask for port 25, then you can take proper responsibility for your machines.

    --
    Prime numbers are exactly what Alan Greenspan says they are -S. Minsky
  38. Not surprising. by Bill_Royle · · Score: 2, Interesting

    Even if Comcast goes forth with this, it's just a drop in the bucket. Maintaining an open database of websites known to propogate spam, then blacklisting them would do more.

    Of course, that'd require *real* work and verification, as those sites move all the time. Still, it's possible.

    The point is, this is lipstick on a pig. No amount of port blocking is going to stop dumbass users from being turned into zombies, short of pulling the plug or blocking their access to a database of known-to-be-harmful sites.

    Here's an idea: how about disabling it like they are considering, and then putting them on a probationary term? They'd be able to continue with Comcast, but their traffic would have to be filtered through the blacklist for, say three months?

    I know it's not popular to talk about censoring sites, but it's wasteful in terms of productivity and economics to have to clean up after these zombies all the time. Perhaps the "denial of service" should be applied to those infected, say after two incidents?

    Just thoughts. I applaud Comcast for thinking about it, but can't help but shake my head as to the likely effectiveness.

  39. Why not put the intelligence in hardware? by mcguire · · Score: 2, Interesting

    Given the gigantic expansion of broadband, I'm surprised that cable / dsl modems don't just do NAT and other firewalling techniques by default. It certainly seems like something the industry should push. Sure, today it's spam everyone's worried about, but when WindowsProcessX on port whatever is compromised next Comcast will have to start all over again blocking ports, unless the hardware each user had prevented this. As an added bonus, your "technical" users could configure things to their hearts' content too.

  40. What you can't think of is not the issue by frovingslosh · · Score: 4, Insightful
    I can't think of a single good reason why a user needs to run their own outgoing mail server and not relay through the Comcast server.

    Just because you can't think of a reason to not use the Comcast server does not mean there are not good ones. I've recently been put in the same boat by BellSouth, and I assure you there are good reasons for not wanting port 25 blocked.

    First of all, if you, like me, have a notebook and actually move frequently from location to location (home, work, family and friends houses, public sites with wireless access) then you want to be able to configure your mail client so that it will reach a mail server that you can log into and not have to change settings every time you change location. If you have a mail server outside of a "me only" mentality ISP then this is simple and straight forward. But when the ISP blocks port 25 (as well as not letting you use their meil servers whenever you're not originating from their network), it's a royal pain in the ass to reconfigure all the time.

    Also, if you, like me, administer or help maintain a valid mail server off of the Comcast network, you may well find it important to actually send mail through this server. Or you might even have a company policy that states that all business mail must be sent through the compnay mail server. No problem if port 25 isn't blocked and you log into the server you want. Big problem if some short sighted system administrator at your ISP insists that everyone should be expected to use the Internet in exactly the same way.

    And I can't speak about quality of service at Comcast, but at BellSouth the mail server is frequently down. This was not a significant problem if I had to send time critical information out as long as I had port 25 open and could log into one of the other servers I use. Now it's a problem even from my desktop system.

    Fighting spam is great, but fighting stupidity is even more important.

    --
    I'm an American. I love this country and the freedoms that we used to have.
  41. Servers on Comcast? Tunnel to a colo. by klic · · Score: 2, Interesting
    Outbound mail can easily be sent from a Linux server to smtp.comcast.net. There is a 10MB cap on filesize, but most recipients have smaller caps so I rarely have a problem with this.

    To provide services (such as incoming SMTP, SSH, etc.), one can rent a co-located box (or a User Mode Linux virtual colo) offsite, drive an outbound encrypted tunnel to that, and pass packets through the outbound connected pipe for all the ports and services blocked by Comcast. Linux servers can stay completely within the TOS. Dynamic IP addresses can change with no changes to the DNS tables. The best part of this is that if Comcast ever gets fiesty and NATs their users, there will be no interruption of service. Since you can choose whatever ports you want, an outbound tunnel will always work. At the user level, you can still use the web, download files, etc. without using bandwidth at the colo.

    I am currently setting this up now with a local UML colo service, www.pdxcolo.net. $20/month, which is admittedly not free as in beer, but the cost is less painful than the enormous amount of Comcast zombie spam. And the colo can be shared, so real cheapskates can reduce the colo cost further.

    I am glad Comcast is finally removing their heads from their posteriors about this. Maybe with some oxygen to their brains, they can make even more smart decisions. :-)

    --
    Keith Lofstrom server-sky.com
  42. Wow...I can't believe it by Quattro+Vezina · · Score: 2, Interesting

    Comcast actually did something I agree with. I'm stunned.

    Surgical strikes are a good idea--they stop the damn zombies without screwing over everyone else. Tho I think only blocking port 25 for zombies isn't going far enough.

    IMO, Comcast should block the MAC addresses of spyware/virus infected zombies and send letters to these people, telling them that they'll only be unblocked if they can present proof that the virii/spyware are off their computers and that they've taken measures to ensure that it never happens again.

    --
    I support the Center for Consumer Freedom
  43. Shoud have done vvv this vvv years ago by IBitOBear · · Score: 3, Insightful

    Comcast could and should have gone ahead user-runtime-reversably blocked all of the common low service ports (1-1024) a long time ago.

    By user-runtime-reversable I mean:

    Put up a web page that I can connect to from my served address only, that lets me check-mark the common ports I want to allow in/out/both. And, most importantly, *NOT* change billing or pricing by check-box etc.

    The default map would never be changed by users that don't care, and thus zombie-spam would be greatly reduced.

    The custom map would be useful for those who do care.

    Keying this on the "hostname" a paying customer sends with their DHCP requests, or by IP address and giving out nearly-static leases by default and clearing the map when a lease is lost, would be child's play. It is no harder technologically than dynamic DNS.

    It could be instanciated anonymously one day and the only legitamate users who cared would even notice. As long as there was an obvious "so your ports were just locked on a service you were running at home and you don't like that? here's how to open them" link obviously placed on an "expert users" page on the corporate web site everythign would be self-healing.

    Of course that implies that they have rationally segmented their network so that the routers can leverage this information in reasonable time.

    Eveidence suggests that they have-not so segmented. (You would not *beleive* the amount of cyclic arping across multiple address ranges I see from their servers on my cable modem segment...)

    Heck, the simple intelegence-test-effect created by requiring a user to find their own hostname string from inside either their active configuration or their setup invoice would be enough to stop all sorts of shenanagans... 8-)

    So anyway Comcast, get a nice firewall box, set up a permiable wall, with a nice default mask, and let users instanciate a private mask if they so desire by visiting their service settings web page.

    Not that hard, unless you bought your infrastructure *really* cheap... 8-)

    --
    Innocent people shouldn't be forced to pay for inferior software development.
    --"Code Complete" Microsoft Press
  44. MediaOne and AT&T used to filter by PDG · · Score: 2, Informative

    Before Comcast bought it out (though technically the same people and service, I had my broadband service temp. shutdown because they detected an open relay mail server on my line.

    Once I shut off relaying, they had no problems turning the service back on.

    --
    "Where is my mind?"
  45. IAAMCCNE by papasui · · Score: 4, Informative

    I am a major cable company network engineer... and while the idea of allowing certain people access to having the ports open is nice in theory, it would be nearly impossible to implement on a large scale operation. With existing infrastructure all restrictions are placed in the access control list on the CMTS router. Without purchasing additional firewall equipment that can service a 1/2 million customers, which would run upwards of hundreds of thousands of dollars. The only way to selectively allow individual ip addresses to be able to use outbond would be to have individual allow statements for each customer who requested it placed on the ACL. Since nobody but the network group is allowed access to these systems we would need individual people dedicated to simply adding ip addresses to the ACL. And of course since each time a packet on port 25 is sent the entire outbound port 25 ACL is processed the load on the routers would be so high that additonal upgrades would be necessary. The entire reason to block all outbound port 25 connections is to stop those with viruses/spam relays from causing the isp's email server from ending up on blacklists from the likes of AOL, earthlink, and other very large isps. So the trade off is you inconvince those customer's who are already violating the acceptable use policy by running a prohibited email server or force them to use your outgoing smtp server. In the end the vast majority of customers are much happier because their email works better, has less spam and garbage and the isp has less work to do by contacting and disabling the service of those customer's spreading viruses or spam via email. If your the type that needs a service that allows servers, static ips, 4 hour service resolutions, higher upload then you can pay extra for those things and get a business class connection. That's really what it boils down to.

    1. Re:IAAMCCNE by Pituritus+Ani · · Score: 2, Insightful
      If your the type that needs a service that allows servers, static ips, 4 hour service resolutions, higher upload then you can pay extra for those things and get a business class connection. That's really what it boils down to.
      -

      Or just sign up with Speakeasy, that gives you all of the above except an SLA, and doesn't meddle with what you do with your connection and justify it with the misdeeds of hojillions of clueless newbies on their network.

      --

      Another proud carrier of the $rtbl flag

  46. Not turning a blind eye? by Dimensio · · Score: 2, Insightful

    Apparently they haven't been turning a blind eye to the problem after all.

    Yes, yes they have. They ignore complaints. If they weren't turning a blind eye to the problem, it wouldn't be necessary to totally block Comcast's IP space on mail filters.

    They have the ability to take action when they receive abuse reports regarding zombie machines. They have thus far done nothing. It seems as though the volume of users bitching about being firewalled from the rest of the 'net as a result of their ISP's total inaction has finally reached a critical point.

  47. Offer a /dev/null machine address too by IBitOBear · · Score: 4, Interesting

    I would dearly love it if Comcast (nee any and every ISP) offered a spesific /dev/null address that I could use with icmp-redirect like clarity.

    When I see a bunch of bogus packets slam into my box that have no reason to exist, I would like to be able to automagically do the IP equivalent of call blocking.

    Sending an ICMP-REDIRECT-like message out in response to a bogus packet should be snuffled up by the ISP equipment and taken as a "call block" request against a particular peer address.

    So if I rig up my firewall to icmp-redirect to some magic address (say 0.0.0.0, which is never legal in a redirect), the upstream router should process it as, say, a 24 hour ban of packets from that address to my address.

    Were such a thing to become common, the ISP could forward that ban on to the next upstream peer and so on until the "well behaved" router closest to the miscreant would be keeping the wastage off of the backbones entirely.

    Since it is a poit-to-point ban it would be rather effective without letting malicious third parties do too much damage unless they could get common-segment with one of the parties.

    Talk about killing a DDOS at the diverse roots.

    Anyway, it would need a little refinement to keep the haxors next door from pretending to be me and cutting all of the sites they sniff me using, you know, check mac addresses or require me to use an activation squib from my firewall from time to time....

    But it should be easy and safe enough once the nearest "Real" router got the do-not-call packet.

    --
    Innocent people shouldn't be forced to pay for inferior software development.
    --"Code Complete" Microsoft Press
    1. Re:Offer a /dev/null machine address too by eswierk · · Score: 3, Informative

      A student at Stanford is working on a technique called Active Internet Traffic Filtering that works in a similar way to what you describe, blocking malicious traffic as close to its source as possible.

  48. Easy solution by Sycraft-fu · · Score: 2, Insightful

    If they notice enough traffic to be of a concern (probably not only quantity, but it being sustained) they ring you and ask. IF you reply "Uhhh, what's SMTP?" they tell you you have a virus and send you to a page to get it diagnosed and fixed. If it's legit, they drop it.

    Also most of the viruses are scanning/spamming other ports (looking for hsots to infect). There is NO legitimate reason I can think for a host to randomly and intensly scan for port 445 (the Windows fileshare port) on the Internet. You are either virused, and should be cut off, or cracking, and should be cut off and beaten. Thus if you notice 445 scanning, it's a pretty safe bet to shut down the pipe because you've caught a virused host, or a script kiddie.

    It's perfectly possible to watch for abnormal traffic and react accordingly. Some of it is just clearly right out (like random, sustained venerability scanning of hosts on the Internet) and you need no further investigation. Some is suspect, but nothing a simple phone call can't clear up.

    It isn't difficult to allow people like yourself to exist, while proactively cutting off virused users.

  49. BellSouth blocks Port 25, so we ditched them by DavidinAla · · Score: 3, Interesting

    My father had BellSouth DSL, and they've started blocking Port 25 for outgoing mail. This means that he couldn't send mail through the third-party mail server that he's been using for years. I don't want to have to change his settings (and he doesn't want to give people a new address) every time he has to change ISPs, so he pays a bit of money to use NetIdentity.com for his mail.

    Since BellSouth wouldn't use some sort of reasonable measure of WHO was abusing the service instead of treating everyone as a spammer, we switched him to another DSL carrier. I think it's unreasonable to expect everyone to have to use ONLY the mail server of the ISP.

    BTW, BellSouth said they WOULD open Port 25 if my father would pay double the money for a "business-class" DSL account, which shows me that it's more of a marketing distinction on their part than a distinction with a truly technical justification.

  50. Re:Cox Communications already does this... big who by ignipotentis · · Score: 2, Insightful

    No biggie. Every MTA provides a feature to use a "SMART HOST." This is exactly the point of this. INBOUND port 25 does not need to be blocked, just outbound for this to have an effect. Home user's running their own mail server should have nothing to fear assuming they set their servers up to use a smart host.

    Honestly, whats one more hop? Play nice and let your ISP know you are doing it. If your not a hastle to them, I bet they won't care. I've been doing it for years.

    Just my 2cents.

    --
    Don't waste time... procrastinate now!
  51. Alternate ports by KalvinB · · Score: 3, Informative

    Cox blocks port 25 inbound and outbound. It used to be an outbound block only until MyDoom showed up.

    This is why Indie-Mail (which is colocated with another ISP) runs the SMTP server on ports 25 and 28. I didn't care to have to run my mail through Cox.

    Other people who run public mail servers would be smart to offer that feature. It allows their legitmate customers a way to avoid having to run all their mail through their ISP and doesn't do anything to help spammers.

    Unless everybody used the same alternate port enough that e-mail viruses just started using the alt port and the standard.

    Ben

    1. Re:Alternate ports by JofCoRe · · Score: 2, Informative

      Comcast blocks port 25 outbound. Simple fact

      Not quite that simple. In fact, when I emailed comcast last November regarding some other issues I was having w/port 80, they told me:

      The only ports that may be actively blocked on the Comcast network are
      67, 68, 137, 138, 139, 512, 520, and 1080 at this time. Any ports that
      are blocked will not be unblocked. Please also be advised that Comcast
      reserves the entitlement to block any ports on the network without prior
      notice. We thank you for understanding this security policy.


      Could've changed since then, but I don't think so... otherwise I wouldn't be getting any email :) They may have different rules and policies for different markets/sections of the country though, so just because that's how it is for me doesn't neccessarily mean it's company-wide.

      --

      Place sig here.
  52. Redirection by macdaddy · · Score: 2, Interesting

    I'm trying to convince the powers that be to redirect outbound SMTP from all but our business customers and our own server farms to our local SMTP servers. That way we'd force all our normal customers into a mandatory Smarthost configuration. The only problem I've found while trying to get this going is a problem with redirection on Ciscos. It's been a few weeks since I stumbled across it. It's something about the redirected packet using the wrong source IP when dumped onto the wire facing the target of the redirection. Something like that. With a simple Linux firewall this wouldn't be a problem. I vote for redirection personally. Still this adversely affects users using SMTP authentication.

  53. As a Comcast customer by GrouchoMarx · · Score: 2, Insightful

    I'm happy to see that they're planning to do something non-drastic. RCN opted to simply block all outbound 25 and inbound 80, which is asinine. Fortunately I'd already moved from them to Comcast by that point, and Comcast wasn't misbehaving. If they start blocking ports, though, I'll go elsewhere.

    Biggest advantage of running my own mail server? I can run IMAP there as well with squirrelmail, then receive AND send mail from any terminal in the world on my own account. No screwing around with finding the local SMTP server on whatever ISP I happen to be on. That's far more useful than you realize! And no, I do not accept the idea that just because some people abuse SMTP to send spam that we should slam everyone for it. I also run my own DNS server behind my firewall to let me centrally control aliases to various hosts. That's a perfectly benign act. I also make NTP requests, although I don't serve NTP to anyone else.

    Someone else suggested a good compromise, I think. Default block anything below 1024 (in the appropriate direction, depending on the port), but let anyone explicitly request any given port to be opened, no questions asked. Quick signup on a web form, no long delay. That automatically keeps 99% of the zombies in check (since zombified users, most likely, won't know what a port is) and allows people like me to make full use of an always-on connection. Anyone who has requested a port be opened, however, is monitored not for content but for volume. OK, they'd get cranky if my home web server were slashdotted. Well so would I. :-) If they see a shitload of mail flooding out of my mail server constantly, then either I'm a spammer (in which case they should kill my account) or my SMTP server has been hacked, in which case they can notify me and I can fix it, saving everyone in the world a huge hassle. If I don't fix it, then they can turn the port off until I do.

    Makes everyone happy, and kills most zombies in the process.

    --

    --GrouchoMarx
    Card-carrying member of the EFF, FSF, and ACLU. Are you?

  54. Re:How to tell? by ShaunC · · Score: 4, Interesting
    Your modem activity light is, I suppose, the most foolproof method.
    Back when I had my old Motorola CybrSurfr cable modem, this was a decent way of judging network activity. That modem had a "Send" LED and a "Receive" LED, and while the "Receive" light was typically flashing most of the time, the "Send" light was only blinking if someone on the network was doing something. Unfortunately, when Nimda struck, this method became totally unreliable and has stayed so ever since. The "Send" light was on solid, as my machine dealt with the flood of incoming traffic in one manner or another.

    My Motorola Surfboard's orange "Activity" light (this model doesn't have separate LEDs for TX/RX) is almost always solid, even when I'm not doing anything at all. As if the constant flood of ARP traffic over the cable system wasn't enough, the constant hammering of any number of worms brings the traffic to a steady buzz. I still get Nimda and Code Red attempts on a daily basis, and lots of hits to 3306, which I presume are Slammer. In fact, here's the most recent attempt,
    24.[..].224.119 - - [24/May/2004:23:07:43 -0500] "GET /scripts/..%252f../winnt/system32/cmd.exe?/c+dir HTTP/1.0" 404 65 "-" "-"
    About 8 minutes ago. From a worm that came out in, what, 2001?

    tcpdump or Ethereal are probably the best ways to determine if you've been turned into a zombie. tcpdump | grep smtp, or leave Ethereal running for awhile and scan the output for connections to port 25. If either comes up with a shitload of outbound SMTP traffic, you've probably got a trojanned box.
    --
    Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
  55. proxy everything until asked by r00t · · Score: 3, Interesting

    I am a Comcast customer, and I'd hate to have all
    my connections proxied or blocked, but I don't see
    the harm in making people like myself call a phone
    number to supply a list of ports to unblock/unproxy.

    Them: "How may we help you?"
    Me: "Please unblock TCP port 25, both ways"
    Them: "OK"

    After all, why should millions of people have tens
    of thousands of unneeded ports available for abuse?

    1. Re:proxy everything until asked by Chatterton · · Score: 4, Insightful

      Them: "How may we help you?"
      Me: "Please unblock TCP port 25, both ways"
      Them: "OK"
      , we could do it for 5$ a month

      After all, why should millions of people have not to pay for ten of thousands of needed ports ?

    2. Re:proxy everything until asked by Minwee · · Score: 2, Funny

      I envy your optimism.

      Them: "How may we help you?"
      You: "Please unblock TCP port 25, both ways"
      Them: "Um, what?"
      You: "I need you to unblock TCP port 25. It's blocked on your network."
      Them: "Oh. Okay, um, what version of Windows are you running?"
      You: "It doesn't matter what I'm running, I just need you to unblock a port."
      Them: "Can you right click on 'My Computer' and select 'Properties'?"
      You: "No, I'm not going to do that. All I need is for you to unblock a port. My mail isn't getting through because TCP port 25 is blocked."
      Them: "Oh! I understand now. *flip flip* Our mail server runs on port 110, not 25. That must be your problem."
      You: "I know that, but I'm not trying to connect to your POP3 server. I just need you to open TCP port 25 so that my SMTP server will work."
      Them: "Uh... We don't support SMPT mail. Only POP."
      You: "Look. There is a port blocked on your network. I need it unblocked. Is there anybody there who can help me?"
      Them: "Your port isn't working?"
      You: "Yes. It isn't working and I need it fixed."
      Them: "I don't think I can help you. Maybe you should take your computer to a technician and get that port fixed."
      You: "I don't think you --"
      Them: *click*

      This would be a whole lot funnier if I hadn't had that exact conversation with a phone monkey at Bell last year when they thought it would be a great idea to quietly block port 25 inbound for all of their customers. It took me three calls to even get transfered to somebody who knew what a TCP port was and even he was surprised to find that it was being blocked.

      My new ISP has clue.

    3. Re:proxy everything until asked by Bob+Uhl · · Score: 2, Informative
      I do hope that you're being facetious. TCP ports are not physical entities which must be paid for; they aren't even really logical entities. A packet (actually, IP is packets; I think TCP is frames or datagrams or something) simply has a header field which notes the port it's for: it could be 25, or 80 (HTTP) or 14,062.

      If you are being facetious, you're quite right. The companies will always make one pay, on a recurring basis, for things which should at most be covered by a setup fee (it takes a tech all of 30 seconds to remove the block, and thereafter takes no maintenance at all).

  56. Collective Nouns by APDent · · Score: 2, Informative

    AC: Comcast IS proposing... Damn illiterate fuck.
    saforrest: Maybe ey's British.

    The AC IS provincial and ignorant.

    As you (saforrest) point out, collective nouns in British English are usually treated as plurals.

  57. Optus... by SinaSa · · Score: 2, Interesting

    Optus (Australia) has a very good system.

    Blanket block of all outgoing port 25 traffic. If you want your port 25 enabled, you go to a specific section of the Optus website, enter your login/pass and click "I Accept" on an agreement type thing, and click "Unblock my port 25".

    Done. Techies who want their own mail dealies get them, and people who get infected and deployed as spambots go nowhere.

    --
    --
    The last digit of pi is four.
  58. Surgical strike? Freakin' dreamin' by edinho · · Score: 2, Insightful

    Who the hell thinks that Comcast is going to do a surgical strike? What is the criteria? What if your port is accidentally blocked? And you call up Comcast, put on hold for 10 seconds and "Sorry, sir! Our mistake! We'll re-enable it right now!"

    It is more like blanket block, 100 minute phone muzak, and "You are spamming! Company policy! Nope, can't do that! You are mistaken, it is not blocked. check your configuration. We only support Windows."

    Well, I guess being optimistic is all one can do given the crap that is going around the world these days.

    CHeers,
    e.

  59. One solution by japa · · Score: 4, Insightful
    I work at a Finnish ISP and we have an automated system that monitors user traffic. Not the content, but the amount. There are lots of rulesets, which may trigger the action. For example scanning X amount of ports in second (like some viruses do). When users computer is determined to be infected/owned by the system, all outbound http connections are directed to a page telling their system is infected and general information on what to do next. All outbound smtp connections are replied by similar kind of error message (and 500 series reply). Besides getting those replies, the customer is basically disconnected from the net. (s)he can't connect anywhere and can't be connected to.

    The system lets the user out of isolation 30 minutes after the reason for isolation has disappeared. Though there are some users who get into isolation, out of it, back again all day long. One has to wonder what the users is doing with the computer? Just having it on, warming the house? Cause they can't surf the net, they can't send email...

    This system has reduced outbound spam drastically! And the best part is, we don't have to find out who is infected (dynamic IPs) and then try to contact the end user (many times not the one who pays..).

    here's the manufacturer's slide show (don't slashdot him to death..)

  60. Re:Why should comcast do it? by pe1chl · · Score: 2, Interesting

    Comcast itself could transparently proxy all web access to a server that outputs that information.
    I think it is a good idea.

    Furtermore, I think that Internet providers should implement a standard method for reporting infected PC's by IP address and timestamp. They can forward this message to their customer.

  61. Proxy it! by Nemesis][ · · Score: 2, Interesting

    Why not just transparently redirect port 25 the ISPs MTA? Just like a transparent Squid Proxy. That's what I do here at work. As long as the MTA is configured to relay for that IP range there shouldn't be any problem. Yes, the mail headers will have an extra hop; but that hop can scan for mass mailings, viruses or whatever. That way it is controllable in one central location.

  62. I read the usage agreement - then I experimented. by Medievalist · · Score: 3, Informative

    I'm a comcast customer with a mailserver. I also have an IPtables firewall and a zoned defense with an IDS (running no IP address) in the "dirty" zone.

    All these things are true on my connection:

    Incoming port 25 is not blocked from the outside world.

    Incoming port 25 is blocked from other Comcast IP addresses.

    Outgoing port 25 is not blocked to the outside world (but is often filtered out by other networks. Widespread adoption of SPF will make this problem worse).

    Outgoing port 25 is blocked to other comcast addresses - except to the comcast mailservers.

    The comcast mailservers will relay anything that comes from a comcast IP, unfortunately they do this without even the most cursory scanning, so there are several virii (including at least one variant of klez) that are constantly being relayed out into the world at large by the comcast mailservers.

    Blocks and tarpits come and go on other ports; mostly on NetBIOS ports. I block all netbios, but occasionally nmapping from outside comcast will show those ports as "open" (needless to say, my logs at home show the nmap packets never reached me).

    This is the empirical truth, based on actual observation, in my section of the comcast net. There may be different conditions elsewhere.

    I offered to fix comcast's problems for them, using excessed equipment and OSS (I figure it'd take about a week to implement a permanent solution to all virii and most spam on comcast) but their phone support guys were incapable of understanding what I was saying.