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Microsoft Funded Study Cinches 10yr Deal

Genevish writes "According to an article in the Register, Microsoft and the Newham Council in London have signed an agreement making Microsoft the preferred vendor for the council, instead of the original hybrid MS / Open Source plan. The council was very careful in choosing Microsoft, having an independent study done and all. The only problem is that the study was, you guessed it, not independent at all but funded by Microsoft. Their decision even had the journalists at the press conference laughing."

124 of 517 comments (clear)

  1. Dang... by OS24Ever · · Score: 5, Funny

    article is up for 10 minutes and no posts? Everyone still laughing at their keyboards or what?

    --

    As a rock-in-roll Physicist once said, No matter where you go, there you are.

    1. Re:Dang... by calypso15 · · Score: 5, Funny

      article is up for 10 minutes and no posts? Everyone still laughing at their keyboards or what?

      Frothing at the mouth and convulsing is more likely. Good thing I'm so apathetic.

    2. Re:Dang... by joeldg · · Score: 4, Funny

      I read it as "Microsoft funds independant study" and just about blew coffee all over my monitor.

      Coffee in through the nose is not good coffee.

    3. Re: Dang... by 1u3hr · · Score: 2, Funny
      FWIW, when I first clicked it I couldn't even read it

      I read it on the Register on Monday. But I have to say, I first heard about the Reg from all the stories /. recycles from them.

    4. Re:Dang... by tzanger · · Score: 5, Funny

      Coffee in through the nose is not good coffee.

      No, but it's an amazing away to maximize enjoyment of the aroma...

    5. Re:Dang... by aminorex · · Score: 3, Interesting

      And there are a whole lot of alkaloids that can't get past the blood-brain barrier any other way.

      --
      -I like my women like I like my tea: green-
    6. Re:Dang... by gardyloo · · Score: 5, Funny

      They can if you use XP SP2...

  2. Bwahahaha by SpaceLifeForm · · Score: 2, Interesting

    The joke's on Newham. Let's hope they do another study in a few years and see how much they really saved.

    --
    You are being MICROattacked, from various angles, in a SOFT manner.
    1. Re:Bwahahaha by kidgenius · · Score: 2, Funny

      Billions? Why settle for billions when you can have TRILLIONS!

    2. Re:Bwahahaha by Zocalo · · Score: 4, Insightful
      That is, of course, assuming that they ever really intended to go with an open source solution. Newham is currently a Microsoft shop, but as the article says some of thier software is not up to date. So, provided that the cost of the Linux study was less than that of the discount offered by Microsoft to stay with them, then they come out ahead.

      Whether that's as far ahead as dumping Microsoft and going with open souce is an entirely different matter. It'll sure be interesting to revisit this in a few years time and compare and contrast Newham with Munich though...

      --
      UNIX? They're not even circumcised! Savages!
    3. Re: Bwahahaha by FuzzyBad-Mofo · · Score: 2, Insightful

      I suppose it's wishful thinking that Microsoft could burn through their war chest by making these enormous discounts everytime a client makes noises about adopting OSS. But if 50% of their clients adopt this strategy (and why shouldn't they?), it could really impact the MS bottom line.. and maybe, if the deep discounts stop flowing, companies will seriously think about switching.

  3. Groklaw, a day late by Anonymous Coward · · Score: 4, Informative
    Here, posted yesterday.

    I think the shark Slashdot jumped a while ago must have died and left its rotting, stinking carcass somewhere....

  4. A bit sad... by absurdist · · Score: 5, Funny

    ...when the journalists have a better grasp of reality than the so-called leaders on the town council...

  5. the real study is... by Anonymous Coward · · Score: 5, Insightful

    when munich goes through the paces for about a year or two. the TCO will no longer be theoretical for a large government body, but real.

    i have no vested interest in getting linux or microsoft onto desktops or servers, but all i've seen is microsoft spreading propaganda and other FUD about linux and open source.

    remind me again, how you save money going ms office instead of open office?

    every government has corruption and greased palms, this is just another example.

    1. Re:the real study is... by blunte · · Score: 4, Insightful

      MS's only hope at a valid argument for why MS Office is cheaper than OO is something like "well since we know you're already using MS Office, if you moved to OO you would save on the license, but you it would cost you $$$ in retraining your users."

      Of course that's based on the incorrect assumption that most users actually USE many of the features of MS Office. Most typical office drones could use Wordpad and never know the difference (between MS Office), except that Wordpad wouldn't do wacky automatic shit to them that they'd have to keep manually undoing.

      Even the MS argument, valid as it may be for their twisted scenario, would break down after one upgrade cycle. OO license savings + retraining cost might theoretically be > than MS Office license cost, but come next upgrade cycle, there will no longer be a retraining issue. So then it will simply be a question of Free versus $$.

      It all reminds me of the illogical (but hopeful) arguments a child will give for why they must have something, or why they must not do something. It's somewhat comical when it's a child, but it's really sad and embarassing when it's an "adult" corporation. Something about it reminds me of politics too...

      --
      .sigs are for post^Hers.
    2. Re:the real study is... by archen · · Score: 5, Interesting

      Well maybe they want to waste money being a government body and all? You know what's really sad about this was a proposed Hybrid solution was rejected. You know, like Linux isn't perfect, and Microsoft isn't perfect, so you use whatever makes sense? Personally I like Linux, but don't advocate it's use in every situation. It just doesn't make sense on desktops in a lot of places, but does a good job on servers. Hell, just switching to Open Office would be a great start in most places to save ass loads of money.

      So I guess that's probably my issue with all of this. Each "study" takes the black and white approach. You do all Linux, or you do all MS... never seems to be much about stuff like running MS software off of a postgres database and the like.

      And I don't know if Munich will have a lower TCO or not. But they'll probably give less money to MS and spend more money on their own staff, so that's a win in it's own right.

    3. Re:the real study is... by Deviate_X · · Score: 3, Insightful

      Munich is migrating because of the 'openness' and unknown cost of having a Microsoft solution after 10 years. The initial cost of the Linux migration is much higher than upgrading to the offered Microsoft solution, to the extent that IBM has decided to partially subsidize it. Custom applications need to be ported and maintained, Linux engineers have to be found, staff have to be retrained, and no doubt IBM/Suse support contracts are not cheap either.

      No one knows what the long term cost will be, because nothing has ever been done on that scale with Linux before.

      Newham are sticking with MS because it's basically cheaper, at least initially, and forecast, there are other reasons which can be found in the register article.

      It should be noted also that two studies were provided, one from an Open Source Group and the other by Cap Gemini.

    4. Re:the real study is... by DoctorPepper · · Score: 2, Interesting

      While I do realize you are just a troll, I feel compelled to argue against your statements.

      I use OpenOffice.org on my Debian Linux (Sarge) box at home, and find it quite capable at replacing Microsoft Office. Hell, I even run OOo on my Mac (OS X 10.3) off of the Linux box through the network (X does have some good qualities after all!), and the speed is still more than acceptable for me.

      By the way, my Debian Linux box is a 1.7GHz Celeron with 512 MB of RAM.

      I also run OOo on my Slackware 10.0 notebook. This system is a 466 Celeron with 256 MB of RAM, and again OOo is more than up to the task.

      --

      No matter where you go... there you are.
    5. Re:the real study is... by KarmaMB84 · · Score: 2, Insightful

      Since Munich is getting their stuff through a distributor and probably don't want to have anything to support on their own, they are probably paying for the operating systems, software packages and any "extra" support plan.

      Organizations don't get the option of using something for free with NO VENDOR SUPPORT rather than paying a fee and getting a fully supported product.

    6. Re:the real study is... by Anonymous+Writer · · Score: 3, Funny

      Of course that's based on the incorrect assumption that most users actually USE many of the features of MS Office.

      But what about Clippy? Surely people can't do without Clippy!

    7. Re:the real study is... by Draknor · · Score: 4, Interesting

      Sounds like either your computer or your install got corrupted. I've been using OO.org for about 2 years, for everything from presentations to my wedding invitations, and have never had the types of problems you describe. Sometimes converting presentations to Powerpoint has object placement issues, but for the most part everything else I've tried just works. The new export to PDF in 1.1 (I think?) is just great - it produces great, small PDFs! And I've been able to create address labels, as well, and the standard Avery label numbers were already built-in.

      In fact, one of the few occassions that OpenOffice did crash on me, it recovered gracefully on the next startup. MS Office seems to have gotten better in 2k/XP with that, but 97 was pretty bad (which was what I replaced with OO). Also, I love the fact that OO is 100 mb download, versus the 3-4 CDs that MS Office takes.

      The only thing I'm missing is an Access-replacement - a nice lightweight database for doing stuff like address books, that doesn't require a full MySQL server, but is painful to do in a spreadsheet.

    8. Re:the real study is... by Minwee · · Score: 5, Funny

      That's why there's always Vigor.

    9. Re:the real study is... by shadow_slicer · · Score: 4, Insightful

      "Of course that's based on the incorrect assumption that most users actually USE many of the features of MS Office."

      Did you miss the part of the article where they mentioned the 100 custom office-based applications that they would need to port?

    10. Re:the real study is... by ad0gg · · Score: 2, Interesting
      Your assumption about not having to retrain is completely wrong. For the technical side of business, I hardly use office, hell on my home computer I don't even have office installed and just use notepad since its good enough to edit my resume. Maybe even use wordpad if I needed to add some text styling.

      I was like you and didn't realize people use all that built in crap until I saw a business dev guy creating a excel spreedsheet. He's memorized every hotkey, he doesn't even touch the mouse. I asked where he picked up the skills and he told me that in one of his required MBA classes, he was required to learn excel, including tests that required the user not to use the mouse. I'm simply amazed what people actually do in excel. I've seen sheets that will calculate all the numbers for your business, generate graphs, tell you when your expected to be profitable on growth.

      Even with word, most of our business guys have taken courses. Everything has little edit balloons, or someother weird features that I never seen.

      Same thing goes with power point, give our business guy 1/2 hour and he'll have a 1 hour presentation done. With crappy little animations the whole works.

      --

      Have you ever been to a turkish prison?

    11. Re:the real study is... by Theatetus · · Score: 2, Interesting
      Did you miss the part of the article where they mentioned the 100 custom office-based applications that they would need to port?

      Whatever. Some ambitious intern wrote some VBA macros. I'm sure he'll be happy to port them to javascript or whatever OOo uses now for automation.

      --
      All's true that is mistrusted
    12. Re:the real study is... by DoctorPepper · · Score: 2, Interesting

      Maybe this is a problem with the Windows port. I run OOo all the time under Linux, and like I said, I don't have any of these problems. I usually leave my apps up and running in another virtual desktop, and there are no problems.

      --

      No matter where you go... there you are.
    13. Re:the real study is... by mpe · · Score: 2, Insightful

      when munich goes through the paces for about a year or two. the TCO will no longer be theoretical for a large government body, but real.

      Assuming that Microsoft won't use every method it can to prevent this happening. The last thing they would want is any real data. Which would tend to show that TCO studies are academic exercised. Even if those carrying out the study do make an attempt to carry out a total cost of ownership study.

  6. Ever been to a press conference? by gazbo · · Score: 5, Insightful

    "Even the reporters were laughing" - that's not such a rare amazing feat, y'know. Reporters in these events are rude and boisterous. It's like a locker room. This is like saying "Even the hyenas were laughing".

  7. dear god keep me from busting up here... by tekiegreg · · Score: 4, Interesting

    One final point to note is that Newham will be using Internet Explorer. Steel explained that this is because Microsoft is very serious about addressing security concerns

    As if I weren't chuckling a little throughout the article, I almost wet my pants on that line. Sure Microsoft is serious about addressing the security concerns, but there's JUST SO DAMN MANY!!! Finding all those security holes would be a computing task akin to solving RC-72 only difference is, in 300,000 days RC-72 will be solved and MS will probably STILL have security holes in whatever OS is running then.

    --
    ...in bed
    1. Re:dear god keep me from busting up here... by Soul-Burn666 · · Score: 2, Insightful

      "Microsoft is very serious about addressing security concerns"

      Just like everyone remember Microsoft about 2-3 years back saying they are now (then) becoming serious about security and it'll show very soon. Those 2-3 years have passed and what have changed? Not much.

      --
      ^_^
    2. Re:dear god keep me from busting up here... by Alsee · · Score: 4, Insightful

      Microsoft needs to spend less time addressing security concerns and more time addressing security.

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
    3. Re:dear god keep me from busting up here... by Gooba42 · · Score: 4, Insightful

      You can always blame Microsoft but the contracts you sign to do business with them allows them to abdicate all responsibility.

      Read the EULA. You can't sue them. If it makes your computer burst into flame instead of word processing you *still* can't sue them. If you can prove that they *intentionally* coded it that way, you still can't sue them except *maybe* on false advertising but even *then* the EULA has something to say on the matter and it sure as hell isn't in your favor.

      Just because the MS name is stamped on it does *not* mean you can sue them when something goes wrong. Users, companies and governments have fallen for this crock. You can't sue MS any more than you can sue "Open Source".

      Ultimately you have *no* guarantee that it works or that it will be fixed in a timely manner. The guarantee that Open Source gives you is that if it comes down to fixing it yourself or hiring someone to fix it, you're free to do so. With MS your *only* option is to hope and wait for your issue to become a priority for MS and there are no competitive bids to fix your problem.

      --
      I just found out there's no such thing as the real world. It's just a lie you've got to rise above. - John Mayer
  8. umm by ghettoboy22 · · Score: 2, Funny

    It still says this article is from The Mysterious Future.... I can reply to current threads, but not start one of my own....

  9. Administrators! by Space+cowboy · · Score: 5, Funny

    Everyone remembers the (somewhat unfair) 2nd line of the stanza and forgets the extension, but I think it applies here, with no disrespect really intended to teachers...

    Those that can, do.
    Those that can't, teach.
    Those that can't teach, administrate.

    I think that sums it up...

    Simon.

    --
    Physicists get Hadrons!
  10. For a Brief Shining Moment... by ClippyHater · · Score: 2, Funny

    The unwashed masses had a glimpse of what life was like in the /. Subscriber's world. Whoooaaaah!

    1. Re:For a Brief Shining Moment... by CommanderData · · Score: 2, Funny

      Now that Slashdot has reached 10,000,000+ posts it has reached critical mass, it is in the throes of collapse into a singularity. Enjoy it while it lasts, and don't get caught inside the event horizon ;)

      --
      Urge to post... fading... fading... RISING!... fading... fading... gone.
  11. Here they are by stateofmind · · Score: 3, Informative

    Email them with the subject "Ha ha" :)

    http://www.newham.gov.uk

    Josh

  12. Re:politics by spirality · · Score: 4, Insightful

    Sure without a doubt it's all about the money. Still why waste the money on such a transparently corrupt "study". Just make the decision in a smokey backroom and move on. At least that will save tax payers the burden of paying for something that only amounts to smoke and mirrors.

  13. Contact and Meeting Minutes from Newham by tod_miller · · Score: 5, Interesting

    Microsoft not only are getting license fees, but consulting fees.

    Isn't this illegal? If this is classed as consultation I am sure that there is somethign to stop conflicts of interest.

    The guy responsible is Contact: Richard Steel, Head of ICT Tel 020 8430 4301 richard.steel@newham.gov.uk.

    richard.steel@newham.gov.uk You can petition here sensibly.

    Details of the settlement from the minutes of the council: http://moderngov.newham.gov.uk/ieListDocuments.Asp ?CommitteeId=294&CF=Cabinet&MeetingID=2149&DF=22/0 4/2004&Ver=4#AI2970

    From the Newham Council website (where you can http://www.newham.gov.uk/content/Environment/aband oned_vehicle_form.jsp? report an abandoned car...). This guy should loose his job, and there should be a public investigation, as there is call for one in this instance, we are not talking peanuts here, millions of pounds that will be invested into systems that are inheretly costly and have huge running costs - not to mention the costs of viruses. Newham have had thier fair share of virus related incidents (news on website).

    (what happened to this stoy on /.?)

    --
    #hostfile 0.0.0.0 primidi.com 0.0.0.0 www.primidi.com 0.0.0.0 radio.weblogs.com
    1. Re:Contact and Meeting Minutes from Newham by julesh · · Score: 2, Informative

      Actually, I'm not sure that's true. Potential suppliers also have an interest in the case. The timing of this deal is interesting too -- I believe the government guidelines on OSS usage (which will require government bodies to favour open source solutions over proprietary ones where there is no clear advantage to the proprietary system) are due to be released in the very near future.

    2. Re:Contact and Meeting Minutes from Newham by mattypants · · Score: 5, Interesting
      Decision: The Mayor in consultation with the Cabinet agreed:
      ... (iv) to agree to waive Standing Order 8 (requirements for all contracts over £25,000 to be subject to formal tendering) to enable the Strategic Partnership Agreement with Microsoft to be concluded despite the absence of any formal tendering for the reasons set out in the report;
      ...
      (viii) to note the information in the exempt report related to this item.
      So, it seems that MS bypassed the usual tendering process by means of their own funded report... and the council can't make public the findings of their experience.
  14. This is too good.... by ghettoboy22 · · Score: 5, Interesting

    On the risks of Open Source:

    Open source vendors are currently experiencing more vulnerabilities and receiving more security advisories than Microsoft


    Let me get this straight.... because OSS publishes and fixes their bugs, rather than MS' security through obsecurity (don't publish security advisories), OSS gets docked more points??!

    1. Re:This is too good.... by nologin · · Score: 4, Interesting
      Hmm. If I remember correctly, a bug that was in a tool used in 9 Linux distributions (for example) was also counted as 9 vulnerabilities as opposed to just one.

      Take the numbers out of context and they really lose all of their meaning. Hence, the study comes to its conclusions with a lot more spin than relevant fact.

    2. Re:This is too good.... by BurritoWarrior · · Score: 3, Insightful

      You also forgot MS' new strategy of lumping 2 or 4 or 40 security holes into one "vulnerability".

      Some OSS vendors do this too, but not to the same extent.

  15. This happens every day by Anonymous Coward · · Score: 5, Insightful

    Bring in a competing vendor and make your current partner aware of this to get a better deal. All these "studies" are just a smokescreen.

  16. Where is the business planning? by liam193 · · Score: 5, Interesting
    One final point to note is that Newham will be using Internet Explorer. Steel explained that this is because Microsoft is very serious about addressing security concerns. ®

    Where is the business sense? Very serious about addressing security concerns? You don't select a product to run your production apps based on someone being very serious. When it comes to security concerns, you select a product based on the product's track record with security.

    I don't care if you like MS products or not; the statement above is not gounds for any business decision. When will people learn to evaluate products correctly. If MS wins on security, then say they win on security. If they don't, don't say they are very serious about getting there. Tell them they haven't done a good enough job yet and they need to prove it first.

  17. The council never intended to go OSS by burgburgburg · · Score: 5, Interesting
    The council has an independent consultant suggest mixing OSS and commercial. Microsoft comes up with it's "study" showing the cost/security "advantages" of sticking with Microsoft. The council then goes into high-level, high-pressure negotiations and comes out with a great deal (except for the fact they are so going to be 0wned, big time).

    They've set the new template for Microsoft negotiations. Of course, if they actually cared about the community they supposedly represent, they'd have actually followed through with the initial suggestion. But that's asking way too much.

    1. Re:The council never intended to go OSS by YU+Nicks+NE+Way · · Score: 2, Interesting

      Of course, the original "independent" consultant specialized in OSS setups.

      Sounds to me like two villains each presented their best shot, and Newham decided which one to go with.

  18. Mod 'em down by MikeMacK · · Score: 5, Funny

    Can we all mod down the Newham Council for trolling?

  19. Microsoft was laughing too... by Jtheletter · · Score: 4, Funny

    All the way to the bank.

    --
    -- I'm not a pessimist, I'm a realist. It's not my fault that life sucks so much. --
  20. Re:Why... by RobertB-DC · · Score: 2, Informative

    was this removed and retitled with a different headline? I also found it strange that no one had posted any comments on the original story

    Not to worry! I've saved the original here. As for the original headline, I think it was just too fractured and unclear: "MS Funded Study Deciding Factor in 10yr Deal" makes it sound like the study was deciding something.

    I also saved the original 11 comments, most of which were asking "where are all the comments?" I suspect a glitch in the system, but I'll leave that to the experts to explain.

    --
    Stressed? Me? Of course not. Stress is what a rubber band feels before it breaks, silly.
  21. Competitive Pressure by rumblin'rabbit · · Score: 4, Insightful
    Even when open source is not chosen, it's having an effect. This article clearly shows how open source is lowering costs for customers, and driving Microsoft to make important improvements.

    Poor Microsoft. They've never really been exposed to competitve pressures before.

  22. The 3 lies for the current millenium by i_r_sensitive · · Score: 5, Funny
    1) Lies

    2) Damned Lies

    3) Microsoft Funded TCO studies

    --
    "Talk minus action equals nothing" - Joey Shithead, D.O.A.
    "Talk minus action equals /." -
  23. Cheaper and More Secure??? by Foofoobar · · Score: 2

    Apparently it was this last statement where Microsoft said it was a better choice over open source because it was cheaper and more secure that caused the crowd of journalists to suddenly laugh out loud.

    --
    This is my sig. There are many like it but this one is mine.
    1. Re:Cheaper and More Secure??? by sqlrob · · Score: 2, Insightful

      As for security, how would a Windows box be hit by much of anything behind a decent firewall?

      Then you can't let laptops on the network either, since something infected could then be behind the firewall broadcasting away.

    2. Re:Cheaper and More Secure??? by Foofoobar · · Score: 2, Interesting

      Well I dunno. I am a web and database developer for a small shop at a vendor for Microsoft and I make less that most people in my field (mainly because I work for a smaller shop). I use Apache, MySQL and PHP but not Linux (because they won't let me). I find I can implement everything alot easier due to a larger online community; I save money with downtime from virus and patching.

      My wife works for Expedia (which is a huge Windows shop) and she always comments that their machines running IIS constantly crash and that they require 4 times the number of machines for what one Linux machine running Apache could do.

      I always hear this argument that open source people are more expensive and I wish that were true because then I would be making a decent salary... but it just isn't.

      --
      This is my sig. There are many like it but this one is mine.
  24. Re:politics by AKAImBatman · · Score: 2, Interesting

    From the article: "One final point to note is that Newham will be using Internet Explorer. Steel explained that this is because Microsoft is very serious about addressing security concerns."

    One has to wonder if they're actually being serious here.

  25. Why am I not surprised? by Supp0rtLinux · · Score: 3, Interesting

    Maybe the bad press of the incident combined with the ever-growing list of XP SP2 application breakage will cause Newham to rethink their agreement.

    You know, the funny thing is that if they had gone with Linux (RH, Suse/Novell, etc) they'd get a new, updated OS every 2 to 3 years if they wanted it. With the 10 year MS deal, they'll get Longhorn (maybe), but nothing else most likely. So at the end of the deal, they'll be like all those NT4 users were a few months back. Sad...

    1. Re:Why am I not surprised? by Supp0rtLinux · · Score: 3, Interesting

      Ah how your reply could be taken either way...

      So if you were being sarcastic... yes, Linux users *can* get updates every day. And that *is* good for TCO since you can get most of the patches for vulnerabilities almost immediately, which means you are less susceptible to break-ins by tools from script kiddies, which means less downtime, which speaks well for TCO. Further, most Linux updates patch a single piece or app and unless you're dealing with the kernel aren't likely to render a system unbootable... if anything, only the service itself fails. Compare this to the current average of 2 in 10 MS systems with XP SP2 not coming back online. Again, this speaks wonders for Linux TCO.

      Of course, if you weren't being sarcastic, but actually meant what you said to be taken at face value, then again, yes, that is awesome for TCO for all the reasons listed above and more.

      After doing IT work for 10+ years and working with Linux, Solaris, MS, and Netware, I'm a firm believer that the upfront cost of software, licenses, and installation isn't really related to TCO. The proof of TCO comes over the 3 year period of use after the initial OS installation when you factor in patches, updates, reboots, downtimes, viruses, break-ins, etc.

  26. 10 years is a long time ... by johnhennessy · · Score: 5, Interesting


    Microsoft must really be begining to feel the heat if they are starting to push for 10 year contracts. I'll concede that a sense of permanance is good in IT (and especially local authority), but 10 years (in any industry) is a very, very, very long time to be betting on one horse.

    Just look back at 1994 and see what has changed sense - and what hasn't changed. All the world has changed, except for Microsoft.

    I just hope that Newham Council survuve this contract. Repeat after me: Microsoft doesn't scale. There is (believe it or not) a reason why it appears cheaper than all that nice Peoplesoft/Oracle/IBM - its not as good.

    --
    [ Monday is a terrible way to spend one seventh of your life. ]
    1. Re:10 years is a long time ... by finkployd · · Score: 2, Insightful

      Neither, Penn State uses in house developed solutions to manage the 130,000+ people here. Instead of throwing money a "solutions" that do not solve your problem, spend it on competent programmers that can solve it for you.

      Generally nothing comerical scales to this size very well, and most vendors panic when they find out just how large we really are.

      Finkployd

  27. OSS as a tool to lower MS prices by Swamii · · Score: 5, Interesting

    From the article, Netproject's Eddie Bleasdale says his consultancy was used as a negotiating tool to get a better deal out of Microsoft. He argues that the council never really intended to deploy an open source solution at all - because it doesn't have the expertise to do so. This wouldn't be the first time. How many times have we seen governments and large corporations fake the move to OSS only to get a better deal from MS?

    --
    Tech, life, family, faith: Give me a visit
    1. Re:OSS as a tool to lower MS prices by vidarh · · Score: 4, Insightful
      True. But that's a great thing. It shows that Linux is reintroducing competition into the IT marketspace. Once more governments catch on, they'll all be running Linux pilots in the hope of forcing Microsoft to drop their prices. If anything it will hurt Microsofts bottom line, and some are bound to decide to jump ship anyway.

      Someone posted in some other forum on this very issue that this is also great for another reason: It proves to everyone looking that Linux is a serious contended worth considering - why else would Microsoft see a need to fund an "independent" study AND massively drop their prices to prevent a move?

      So see this as free marketing: Microsoft is telling the world that Linux is good enough for large government deployments.

  28. Pftp by 2names · · Score: 2, Funny
    A billion is more than a trillion, numbnuts.

    Oh, wait.

    Fuck. Sorry.

    --
    "I'm just here to regulate funkiness."
  29. Taxpayer Dollars by 4of12 · · Score: 2, Interesting

    If I were a British taxpayer (yes I know the term is redundant), I'd have to think that either:

    1. Newham knowingly allowed a sales pitch to be used as if it were logical unbiased analysis (in which case they're idiots)
    2. they didn't know (in which case they're idiots)
    3. they did know but didn't care (in which case they're not good stewards of the public's money)
    4. they found out and but didn't demand a greater discount from MS (in which case they're not good stewards of the public's money).
    Anyway, I hope other public entities take the proper opportunity to be more aggressive with Microsoft in negotiating lower prices given the new competitive landscape afforded by open source solutions.
    --
    "Provided by the management for your protection."
  30. Open Source needs groups that can help studies. by Anonymous Coward · · Score: 3, Insightful
    For a salesguy at a vendor of MSFT, I must say it's a very nice resource Microsoft provides partners (dare I say the only benefit of the Microsoft Partner Program) to help with research, PR, and similar marketing efforts when you're trying to pitch a large customer.

    I'd love to try to sell Novell/Mono solutions as well as MSFT/.NET solutions; but the sales staff gets so much more support from Microsoft in making their pitch, it'd be really really really hard to get anywhere going against them.

    Is there such an organization (IBM, perhaps, though I have no experience with them) that can help provide such studies as the one described in this article to help Linux vendors? Such a supporting organization that could help smaller software companies provide such research for their customers would go a long way to leveling the playingfield for Open Source.

    Bottom line, though, software vendors need to look out for their own bottom line, and the resources Microsoft provides in this regard are very helpful.

  31. Security by I_am_Rambi · · Score: 4, Interesting

    One final point to note is that Newham will be using Internet Explorer. Steel explained that this is because Microsoft is very serious about addressing security concerns.

    Aren't alot of the security concerns because of IE. That had me laughing. Firefox 5 secuirty issues vs IE 1459879683 security issues and still counting for IE.

  32. A factor... by HogGeek · · Score: 4, Interesting

    I belive is TCO studies include the cost of administrators, Correct me if I'm wrong...

    I'm not trying to be sarcastic, but from my experience a mediocre UN*X/Linux administrator draws a higher salary than a "expert" Windows administrator. But on the other hand a good UN*X/Linux administrator can do "more", in less time, than the MS Administrators I know...

  33. article summary incorrect by Anonymous Coward · · Score: 5, Interesting

    The only problem is that the study was, you guessed it, not independent at all but funded by Microsoft.

    No one claimed it was independent. There were actually two studies: one by an avowed open source advocacy consulting firm (which was hoping to score a consulting gig charging Newham for 'coverting' to open source) and one by CapGemini, which was indeed openly commissioned by Microsoft.

    I'd suggest both studies might have had an ax to grind, making the reality a lot more mundane than the tin-foil-hat-wearing slashdotters would want to acknowledge.

  34. Assimilation by doggiesnot · · Score: 2, Funny

    Everyone repeat after me... Resistance is futile. Resistance is futile. Resistance is futile.

  35. 10 year deal? by Westech · · Score: 5, Insightful

    I can't understand why anyone would enter into a 10 year deal for anything software related. Things just change way too fast in this industry. 10 years ago Netscape and Lycos were dominating the net, Windows 3.1 was the latest and greatest os, and open source wasn't even on the radar. Who knows where we'll be 10 years from now.

  36. Re:Uh... by Anonymous Coward · · Score: 2, Insightful

    > In another 5- 10 years, microsoft will be competitive with unix....

    Jebus-h-christ-on-a-popsicle-stick, they've been making that claim for the last 5-10 years.

  37. There is no business planning in IT purchasing by cascadingstylesheet · · Score: 5, Insightful

    Where is the business sense? Very serious about addressing security concerns? You don't select a product to run your production apps based on someone being very serious. When it comes to security concerns, you select a product based on the product's track record with security.

    CIOs unfortunately have no business sense, when it comes to evaluating when to use open vs. closed source.

    The problem is that a purchasing process that (presumably) makes sense when you are buying widgets or consumables breaks down when applied to software. If there is no vendor to make a pitch for it, (or if the vendors that do exist aren't huge money vacuums, beacuse they sell expertise instead of binaries) then it doesn't get considered properly.

    High level managers understand contracts, quantities, maintenance contracts. They don't understand software. But they make the decisions.

  38. But everyone laughs at Newham anyway! by kahei · · Score: 2, Interesting


    Newham is traditionally one of the UK's 'loony left' local govts -- marxist/socialists who have little knowledge of or interest in government, but a lot of greed and a lot of the kind of ideals and emotions people normally grow out of at age 15. Honestly, if you haven't witnessed UK politics, you really can't imagine it.

    It's interesting how the ones with the biggest fanciest and even most seriously-held ideals are often the most corrupt in their actual manner of business... that goes for a lot more than just UK borough councils.

    --
    Whence? Hence. Whither? Thither.
  39. Just a misunderstanding... by Aceto3for5 · · Score: 3, Funny

    The british are a very polite and refined people, who dont like to make a fuss over things. At the board meeting to decide the proper software to use, the chairman, noting the lack of natural light, said "Gentleman what the council needs is to install windows in here". Of course the overzealous microsoft representative leaped up, shook hands with him and went off to tell the master of his victory. The proper and refined council, not wanting to be rude, just decided to let it slide.

  40. How can MS keep a straight face when it says this? by ScottGant · · Score: 5, Interesting

    I still can't, for the life of me, see how MS can say with a straight face that something that costs money is cheaper than something that doesn't cost anything?

    I'm not talking about home desktops which frankly they would be lying through their teeth if they actually tried to pull that one out saying they're cheaper. But I'm talking about large corporations with IT departments.

    IT wouldn't be spending yearly cash on service contracts and the like with open source, wouldn't they instead just HIRE their support? Hire IT pros that KNOW how to program and configure and support and fix the open source servers/databases? You pay for the IT people anyway, why pay in addition to that for service contracts?

    You have company X. They need a new server infrastructure. They hire the people that will build the system from the ground up with open source solutions. They don't buy any software, not even Redhat. They use open source, build the databases, the os, the web server etc etc. The only they they buy is the hardware to run it on.

    After they build it, you keep them as your IT department to maintain everything. No service contracts...not even to Redhat or SUSE or anyone. Now, how is that more expensive than the MS solution?

    I obviously am out of my league here and have no idea how any of this works, I'm just wondering. Can anyone set me straight here?

    --

    "Music is everybody's possession. It's only publishers who think that people own it." - John Lennon.
  41. Comment removed by account_deleted · · Score: 4, Insightful

    Comment removed based on user account deletion

  42. £5m/10 years OR £5m/year for 10 years? by kwashiorkor · · Score: 2, Insightful
    Microsoft and the Newham Council have signed a ten year agreement - worth at least - making Microsoft the council's software provider of choice.


    If that's only £5m over the 10 year span, then whoopity freaking do. Then they probably only have a handful of file servers and maybe 300 workstations to support.

    This smells like a "the sky is falling" bs hype story to me.

    If it's £5m/year for 10 years, then it really is a big deal and I'd be very confused by the decision as well. (Well, not really. Graft graft graft)
    --
    -- kwashiorkor --
    Leaps in Logic
    should not be confused with
    Jumping to Conclusions.
  43. Re:politics by DeeKayWon · · Score: 4, Interesting
    Its like buying thousands of packets of a breakfast cereal you don't like, but they give away a cool plastic toy with each box...

    You'd be surprised. My Dad told me a story of when he was a kid - Dr Pepper was a relatively new drink at the time, and he and his friends tried it and didn't like it - but his friends kept buying it!

    My Dad: "Why do you keep buying that stuff? You said you didn't like it!"
    His friends: "Yeah, but you might win a free bottle!"

    Basically, his friends kept buying stuff they didn't like because they might win more of it.

  44. Um.. they obviously haven't seen this... by Anonymous Coward · · Score: 2, Informative
    Here are a few items that the UK needs to read: How much more proof do you need to stop using Windows?
  45. Re:How can MS keep a straight face when it says th by ScottGant · · Score: 4, Interesting

    But how much are they paying for their IT staff already? These are corporations that don't just have a server sitting in the closet and have a tech come in every 6 months. I'm talking about people there daily.

    Hell, a little Pre-press shop I was in had an IT staff. Why pay for the staff AND a service contract on top of that?

    So yeah, 80 grand a year isn't that far off and you would still save money.

    --

    "Music is everybody's possession. It's only publishers who think that people own it." - John Lennon.
  46. Re:politics by RLW · · Score: 4, Insightful

    Sadly I can imagine that they are.

    It's like a car salesman saying "I know this model has a bad safety rating but we are very concerned about safety. So go ahead and use it and in some unspecified amount of time we'll make the seat belts work."

  47. Amazing. by RLW · · Score: 4, Funny

    Your dad needed to find new friends. The ones he had were obviously deffective.

  48. TCO TCSMOW by jellomizer · · Score: 4, Insightful

    The problem with TCO and Operating Systems is that your are not comparing Apples to Apples, I can easilly Justify that Windows is more expensive then Linux and I can Justify that Linux is more expensive then windows. All I have to do is adjust the implementation around. So if there is a 1000 person company w. 20 or 30 systems per branch then put 1 Administrator at each branch and install software on each PC with different software for every person. Then usually Windows will have lower TCO because the cost for administration will be less for windows vs. linux because a Windows administrator is a dime a dozen, and any problem with windows will get fixed quite quickly with the administrator who is already on salary. But if you take a master application server(s) and install all your application on the servers then have each person use a thin client or a low end pc configured as a thin client. And have 1 or 2 Administrators for the software and a couple of service companies that are in the areas of the branches to repair hardware (which should fail less often because you are not overusing the processor and harddrives), now in this case Linux is the winner here because most GUI applications are X based and and be displayed remotely over SSH and the application servers can be administrated by 1 or 2 people, W linux you dont get killed by license fees for every user allowing growth to be more affordable.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  49. The original consultants were brought in ... by burgburgburg · · Score: 4, Insightful
    explicitly for trials of OSS. And in the end, they suggested a mix of OSS and proprietary software. They just pointed out the elements that would be more secure, effective and cost-efficient as OSS. Hardly villainous behavior.

    The Microsoft-funded analysts on the other hand found any use of non-Microsoft software would be both insecure and expensive. They even suggested IE as the browser of choice "because Microsoft is very serious about addressing security concerns". In a world where "Internet Explorer" and security are intrinsically oppositional terms, that is clearly villainous behavior.

  50. Re:How can MS keep a straight face when it says th by RevDobbs · · Score: 5, Funny

    What's wrong with monkeys? I like monkeys.

    The pet store was selling them for five cents a piece. I thought that odd since they were normally a couple thousand each. I decided not to look a gift horse in the mouth. I bought 200. I like monkeys.

    I took my 200 monkeys home. I have a big car. I let one drive. His name was Sigmund. He was retarded. In fact, none of them were really bright. They kept punching themselves in their genitals. I laughed. Then they punched my genitals. I stopped laughing.

    I herded them into my room. They didn't adapt very well to their new environment. They would screech, hurl themselves off of the couch at high speeds and slam into the wall. Although humorous at first, the spectacle lost its novelty halfway into its third hour.

    Two hours later I found out why all the monkeys were so inexpensive: they all died. No apparent reason. They all just sorta' dropped dead. Kinda' like when you buy a goldfish and it dies five hours later. Damn cheap monkeys.

    I didn't know what to do. There were 200 dead monkeys lying all over my room, on the bed, in the dresser, hanging from my bookcase. It looked like I had 200 throw rugs.

    I tried to flush one down the toilet. It didn't work. It got stuck. Then I had one dead, wet monkey and 199 dead, dry monkeys.

    I tried pretending that they were just stuffed animals. That worked for a while, that is until they began to decompose. It started to smell real bad.

    I had to pee but there was a dead monkey in the toilet and I didn't want to call the plumber. I was embarrassed.

    I tried to slow down the decomposition by freezing them. Unfortunately there was only enough room for two monkeys at a time so I had to change them every 30 seconds. I also had to eat all the food in the freezer so it didn't all go bad.

    I tried burning them. Little did I know my bed was flammable. I had to extinguish the fire.

    Then I had one dead, wet monkey in my toilet, two dead, frozen monkeys in my freezer, and 197 dead, charred monkeys in a pile on my bed. The odor wasn't improving.

    I became agitated at my inability to dispose of my monkeys and to use the bathroom. I severely beat one of my monkeys. I felt better.

    I tried throwing them way but the garbage man said that the city wasn't allowed to dispose of charred primates. I told him that I had a wet one. He couldn't take that one either. I didn't bother asking about the frozen ones.

    I finally arrived at a solution. I gave them out as Christmas gifts. My friends didn't know quite what to say. They pretended that they like them but I could tell they were lying. Ingrates. So I punched them in the genitals.

  51. Begin it now. by headkase · · Score: 2, Insightful

    Reminds me of a poem reproduced here:


    Until one is committed, there is hesitancy.
    the chance to draw back,
    always ineffectiveness concerning all acts of
    initiative (and creation).
    There is one elemental truth,
    the ignornance of which kills countless ideas
    and splendid plans---
    that the moment one definitely commits oneself,
    then Providence moves all.
    All sorts of things occur to help one
    that would never otherwise have occurred.
    A whole stream of events issue from the decision,
    raising in one's favor all manner of incidents
    and meetings and material assistance
    which no one could have dreamed would come his or
    her way.

    Whatever you can do or dream, you can begin it.
    Boldness has genius, power and magic in it.
    Begin it now.
    - Goethe (1749-1832), German poet and dramatist.


    I think converting to open source is like this poem, as your switching you develop tools to help you convert all your data as you go with increasing returns as your tools improve iteratively. Once your fully open-source then you can reap the benefits of network effects, the reason, I think, that major companies such as IBM and Sun have developed and implemented open-source strategies.

    --
    Shh.
  52. Re:How can MS keep a straight face when it says th by jhoffoss · · Score: 4, Insightful
    Consider:
    * A generic company's IT staff probably (maybe?) is not competent enough to support adequately a company-wide Open Source initiative.
    * Said staff is not going to support an Open Source intiative that will put them out of a job.
    * Company's generally like having third-party support contracts. That means it's someone else's fault, and they can sue said someone if they f*** up. At most, a company can only fire an individual employee if they make a config change that destroys a database, say.
    * What happens if an employee can't figure it out? One of these support contractors will either: not take a contract, or double their rates, if they're expected to come in, figure out what someone else hacked up, and solve that problem. This increases the overall cost because you just hired admins at 80g+ and helpdesk at 50g+, and then you have to pay out for a support contract anyway.

    The sad truth is there are so many mediocre admins/contractors/etc that get by with a "good enough" attitude, that it doesn't surprise me if some companys decide Win32 is cheaper.

    In the same breath, if a company does it right, trains their staff (or pays for their training), and has foresight enough to see through a project like an Open Source conversion, then they will come out on top, IMO. In addition, they will be much more nimble, technology-wise, because of their more advanced and competent IT staff.

    This is, of course, all pure speculation and opinion on my part, but this is /. so this is no surprise.

    --
    Linux: The world's best text-adventure game.
  53. Re:How can MS keep a straight face when it says th by GreyyGuy · · Score: 3, Informative

    I still can't, for the life of me, see how MS can say with a straight face that something that costs money is cheaper than something that doesn't cost anything?

    It is pretty easy to say that when you look at the total cost of ownership (TCO). For software, expecially on a network, the price of the software is maybe 1/3 of the total cost to use it. Note the difference in words: price vs. cost. Price is how much money is spent to buy something. Cost is how much money is spent to use it. Part of the cost is training. Switching everyone from MS Office to Open Office has a zero software cost, but sending each person to training classes so they are comfortable enough to use it, and then the time it takes for them to build up their effieciency all needs to be factored in to the total cost. Say you send everyone in the office to a one day OO class. Figure $200/person plus their salary for the day since no regular work is getting done plus a lower effiency rate of work for the next month or two plus the time spent planning the training time. And that is the total cost of migrating to OO from MS Office.

    MS makes sure that migrating away from their software is demonstratably more expensive then staying with them.

  54. Re:Not necessarily... by dnoyeb · · Score: 2, Interesting

    Many times, it is not, and the results are published anyway.

    Thats not entirely true. That's the big problem with drug studies funded by these companies. When the results dont align, they bury the study.

    I have heard the major organizations are trying to get drug companies to announce when said studies begin, that way everyone will be looking for the results, and it will be harder to bury unfavorable ones.

    Heard it on a story on NPR.org about 6 months ago.

  55. Riight... by Svartalf · · Score: 3, Interesting

    IF and only IF they throw the whole damn thing out and start over.

    Windows is too complex to fix in in it's current incarnation. With COM/DCOM, ActiveX, band-aids piled on top of band-aids instead of fixing things right the first time, it's amazing that XP even WORKS let alone is as "secure" as it currently is (It's the most robust and secure OS from MS to date and it's still got the holes of a seive...).

    Sure security is their top priority- but after the fact is the worst possible time to be worrying about that sort of thing. It's just NOT going to happen the way you're claiming- it's a sysiphean task to begin with and adding the problems of not breaking everything that wasn't designed with security in mind just makes it ten times worse.

    --
    I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
  56. Re:Speechless. by argent · · Score: 4, Insightful

    Microsoft is serious about addressing security concerns. Their preferred method of addressing security concerns is by announcing that they're really serious about security concerns, and that they'll address them, so you don't need to be concerned.

    When they combine this with a few cosmetic changes in Windows, they have maintained an amazingly high success rate at making people less concerned about Windows security. As you can see from this article concerns about Windows security still seem to have a fairly low frequency among key decision makers. And this is, after all, their main concern about Windows security.

  57. Re:American English... by JeanBaptiste · · Score: 2, Funny

    "They have a tendency to make up new words every second day or so."

    That's reposterous.

  58. Newham is one of the poorest boroughs in the UK by b4rtm4n · · Score: 5, Informative

    I live in the borough next to Newham. Just to give a sense of scale I can walk to Newham in 10 minutes. And you can cross it by tube in less time. Although driving across it can take over an hour.

    I also work 50% of the time in Newham.

    It is mainly crumbling Victorian buildings with streets barely wide enoungh to drive the essential service vehicles (ambulances, refuse trucks, etc) let alone cars, busses and delivery vehicles.

    It is also one of the key boroughs in Londons 2012 Olympic bid.

    Now rather than spending money on IT why aren't they investing further in the things that the residents need. Repairing the schools, hospitals, policing.

    You have to assume that this funding is from central government as the local council taxes wouldn't provide for this and would hopefully see a revolt amongst voters come the local elections (if they ever found out about it). Given it is such a poor and deprived area an OSS it project for the region would have been a superb idea possibly even run as a charity and gaining tax free status.

    Hopefully the government audit office will investigate deal as smacks of improprietry.

    --
    "goatse? What's that? Anyone have a link?" - AC
    1. Re:Newham is one of the poorest boroughs in the UK by Insipid+Trunculance · · Score: 2, Insightful

      And the reason newham is one of the key olympic boroughs is simple.

      Most of the financially strong councils dont want the olympics because londoners will end up paying for it.All the spending will come from londoners and the extra revenue(Taxes,tourist revenues) will go to Whitehall.

      Dear Ken ,before he goes, wants the olympics as a massive ego boost/memorial.Therefore ,he's bribing the poorer east london boroughs to support his olympic bid and the quid pro pro is the facilities for the games.

      Makes me thankful to live in Wandsworth,with the second lowest council tax in England.

      --
      Wanted : A Signature.
  59. Re:How can MS keep a straight face when it says th by HavocBMX · · Score: 2, Insightful

    Quite, simply it's an upgrade strategy. Let's say yes, they did decide to implement everything using opensource technologies and custom defined opensource databases ect. The problem then arises to the cost of having these applications developed and stability. You can't just upgrade it like a commercial product you also don't have any legitimate backing. If you have ever worked in corporate environments the biggest concern is hardly licensing cost. It's quite simply implemenation, security, stability, and upgrade path. Additionally, corporate IT departments are more worried about implementing new projects and keeping the network running smoothly than a few thousand in licensing costs. With licensing you also get software support from the company that made the product. It's a huge issue when all of a sudden your application comes grinding to a halt. I agree that windows server side leaves much to be desired. However, on the client end windows is honestly light years ahead of linux. The applications are already in place and they are simple to implement and administer. The users all already know and understand windows that is just quite simply not the case for linux. Let's say that you have a corporation of 100 end users and that the time it takes for these 100 end users to adapt and adjust to this is 1 week. You have just lost 1 week in soft costs which is way more than the cost of having a system they already understand in place.

  60. Re:How can MS keep a straight face when it says th by discord5 · · Score: 2, Interesting
    After they build it, you keep them as your IT department to maintain everything. No service contracts...not even to Redhat or SUSE or anyone. Now, how is that more expensive than the MS solution?

    Funny you should mention this. People generally use service contracts with 3rd party companies because it is more expensive to hire people to do a job, than it is to pay a yearly fee, and be covered X hours a month.

    The country I live in, has a very agressive tax policy. For instance, when you work in my country, and your net wage is 1.250, the state adds 30% taxes to that for the individual, and an extra 7% for healthcare and wellfare (I hope I spelled this right). This means the company actually has to pay you 1.250*1.37.

    Most Americans stare at you in disbelief when you tell them this, but this is only the beginning of the story. The company itself has to pay the goverment additional taxes (about 30% of your net income), and additional contributions to healthcare, welfare and pension funds.

    Now, let's start talking benefits. Your employee will want a cellphone and a subscription if he has to call a lot for work and is on location. Wait a minute, did you just say "on location"? Hell, throw in a small car (nothing fancy) that needs to be leased every month. And then, you need to have a pensionfund and insurance for ALL of those employees, because once you decided it would be a good thing when the company was small.

    These employees also want leave of abscense, certification (which the company needs from time to time), expenses (hey, those cars don't drive themselves you know). To top it all off, if you want to fire someone who is out of his trial time (which by standard is 30 days, but can be extended up to 90 days for high wages), you have to keep them in service for at least another 3 months to over 3 years (depending on how long they've worked for your company), or just get them out of the building and pay the equivalent sum (and let's not forget taxes).

    Now look at the option of paying those 1500 a month for a company that has a multitude of people only a phonecall or e-mail away for that service contract. You'll get 20 hours of technical support for that price, and they are often more efficient than that staff of 10 people who are constantly nagging for more benefits. Instead, you hire one or two guys who do the grunt work, and the rest goes to a company who'll service you faster than you can walk to the IT department and shout at the nearest techie.

    I obviously am out of my league here and have no idea how any of this works, I'm just wondering. Can anyone set me straight here?

    I hope this was enlightening, when I first started counting how much I made I was disappointed, now I know why we're understaffed and pay so much money for those damned service contracts in the first place.

    PS: I typed the € symbol everywhere, but I'm too lazy to type € everywhere now.

  61. Re:politics by Anonymous+Writer · · Score: 2, Insightful

    Still why waste the money on such a transparently corrupt "study". Just make the decision in a smokey backroom and move on.

    They have to at least go through the motions of doing it legitimately so that the bovine masses don't realise they're being led to the slaughterhouse.

  62. We all know how these things work! by t_allardyce · · Score: 4, Insightful

    Basically how it worked is that the study concluded that Linux cant do that neat thing where you flip the tablet screen around and the screen rotates because no-one could find/install the software for it. Then they thought about some of the servers/database type things but microsoft said they would give them 30% off if they didnt use any open source software. 5 million quid later and all the social workers are happily playing solitare on their new tablets and saying "yeah im sorry we cant really help you we dont have the budget."

    --
    This comment does not represent the views or opinions of the user.
  63. Re:Cost of Training? by Macrat · · Score: 5, Insightful

    Did all of these employees go to training classes on MS Office?

    Probably not.

    So saying that switching to OOo always requires training is a bit of FUD.

  64. Re:A factor... by MarcQuadra · · Score: 2, Interesting

    Exactly. Find me a UN*X-guy wh's willing to walk to each machine in an organization, they can all do what they have to from their desks. And while Windows admins struggle with .BATs and registry files to automate administration, the UN*X guy has phat shell scripts that can do much more.

    The problem I always see with Windows organizations is that they have to make a million compromises to make certain legacy apps work, usually negating most features of their 'advanced' OS. You see places using FAT32 on their XP boxes so they can keep their auto-imaging tools from ten years ago, you see file and print services turned on by default because users think it's OK to share office files P2P, even though you have NAS.

    --
    "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
  65. Re:How can MS keep a straight face when it says th by Uggy · · Score: 5, Insightful

    This seems to be the problem with lots of cash-strapped folks, not just governments. Why do poor folks kill themselves to buy fancy cars, or overly expensive designer clothes? Poor folks are under the misguided perception that "buying" stuff makes you successful. Clothes make the man. A fancy SUV parked in front of the house, shows you have the goods. Success will come to you if you just purchase enough trappings.

    Look at all the bone-headed moves done by my own government in Puerto Rico. Buying laptops for all the public school teachers while paying them $13,000 a year. $40 million to MS for site licensing, MS's biggest customer in the Caribbean, yet if we were a US state, we'd rank considerably lower than Mississipi (like half). *shakes head* Buy stuff to be successful. Stupid.

    I tell you, technology doesn't do shit, just like a hammer doesn't do shit. In the hands of a trained, educated carpenter though, they are a means to fabulous ends.

    Open Source allows carpenters to freely train in their trade, exchange ideas, collaborate, and become masters of their profession, instead of glorified assemblers. Instead of assembling other people's mass producted widgets, you get to create wealth for your local culture, area, neighborhood whatever.

    --
    Toddlers are the stormtroopers of the Lord of Entropy.
  66. Re:How can MS keep a straight face when it says th by hetairoi · · Score: 4, Insightful

    A more rational reply may be to say that the initial training is a one time cost to convert all a complany's forms. You have a limited number of people in large corporations generating forms, the rest just tab from block to block and once you train your current staff to use the new icon on the desktop all the new hires are either going to get trainging anyway or are hired because they already know it. You could likely even keep a license for your form makers and then convert all their MS Office files to whatever was needed.

    Where MS does have an arguement is small business. Many small business owners cannot afford to hire a competent IT staff. It is about total value, you're right about that, but don't be so short term, look down the road, past that initial change over for a large corp, what's your cost analysis then?

    --
    you're all figments of my deranged imagination
  67. Re:How can MS keep a straight face when it says th by whitmer · · Score: 2, Insightful

    * A generic company's IT staff probably (maybe?) is not competent enough to support adequately a company-wide Open Source initiative.

    This argument leaves me always wondering, how many company have the IT staff really competent enough to manage their Windoze-based IT environment efficiently, and most importantly, more efficiently than OSS alternative.

    Having worked as an Linux & Open Source entrepreneur, my experience tells me that there are lots of organizations whose IT infrastructure is on the verge of collapsing and cracking down because it's poorly managed. Poor management is usually the result of incompetent staff for Windoze sysadmin jobs. The-kid-next-door-who-knows-computers make good tech support, who will fix individual workstations, but when it comes to servers and complete IT environments, knowing how to (un)install programs and set up trivial stuff won't get you too far.

    A lot of organizations' IT departments need great deal of training, no matter what the platform is.

  68. Re:How can MS keep a straight face when it says th by rapiddescent · · Score: 2, Informative
    I disagree with the parent post. Support contracts are very important for large enterprise customers. I have succeeded in putting in a largish server based network of Linux RedHat Enterprise in a UK government customer. I use a large organisation for support which can then back off to RH if needbe. It is very important in gov't project methodologies that individuals do not become a single point of failure in the system.

    Farming out support to an organisation that has varied skillsets with people in different locations is very important to us.

    So far, the Linux system has been a success largely due to Service Pack 2 for XP. The MS team are using the latest group policy options to lock down the XP clients with all the latest NTLM v2, SMB signing, schannel and so on and Samba 3.0.4 handles it beautifully, in fact, handles it better than other flavours of Microsoft Windows. Saying that, it did take us a while to figure out that Samba 3.0.0 had a bug in it to stop it working with NTLMv2 but thanks to open source, it was documented in the freely available developer mailing list archives.

    This has really helped me sell free as in freedom to management. The Newham council debarkale has sent shockwaves round the UK gov't depts (like mine) who are using Linux and even though the whole thing stinks, procurement folks are asking us why Linux instead of MS now that Newham have proven it is cheaper!!!

    This was an important win for Microsoft and a complete diaster for desktop Linux in UK councils.

    rd

  69. Won de fucking ful by Turn-X+Alphonse · · Score: 4, Insightful

    So hundreds of OAPs can't aford to pay their council tax because it's so high they can't live if they do. Then a council pulls this bullshit?

    I'm sorry but this is out of order. Microsoft is no longer just hurting the software market, it's helping old ladies freeze to death or become seriously ill.

    If you're going to bullshit and scam someone go after the stupid, not the people who will have to pass this onto the old ladies who can't help but be in this situation..

    I'm going to be writing to the council and to my local council and just point out how pissed off this makes me.

    Guess we need a new title for Bill "I kill old ladies" Gates now huh.. /Me waits for this to get modded down by MS fanboy without a clue of the current problems with OAPs and council tax

    --
    I like muppets.
  70. You want laughable? Try this... by Anonymous+Brave+Guy · · Score: 2, Interesting

    That's a fascinating article. I think I just watched somebody advocating OSS alternatives to Microsoft because in the Windows XP version, you actually have to run a couple of command lines, view a couple of text files, and understand what a port is, all in order to configure a firewall! <shock> <horror> Can anybody see the staggering irony of this pithy attack? Particularly when -- as the article notes, but not exactly prominently -- the user is following a point-by-point list of instructions to do it, and only has to do it if the normal, one step, GUI-based approach doesn't work anyway. (I would remind the less attentive reader that the alternative under consideration is a Linux-based system, where as we all know, no configuration work ever requires you to step outside a highly tuned and immaculately user-friendly GUI environment.)

    In fact, if you read over the original Reg article, the (not so) independent study may have been funded by MS, but the points it makes are pretty obvious. If they have 120 custom MS Office-based applications running already, with all the attendant development costs already paid and all the staff already trained, can any OSS zealot really tell us with a straight face that it will be cheaper to switch to OpenOffice? The other points quoted in the Reg article are similarly self-evident and entirely credible; the security one is probably most tenuous, but does anyone really believe OSS is a silver bullet here? <ahem> shell: <ahem> How many large organisations do you really know that have been hit hard because of a bug in Microsoft software?

    I know some of Microsoft's FUD is pretty laughable, but guys, with the anti-Microsoft FUD in this thread you've truly exemplified how OSS can surpass Microsoft's efforts...

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  71. Top reason to go 100% OSS. by Stormalong · · Score: 2, Informative

    BSA.

    NEVER worry about licensing issues again. Go all open source and when the BSA comes to your door you can tell them to go take a flying leap.

  72. Yes, it is case by case by davidwr · · Score: 2, Interesting

    Which is why large shops SHOULD pay for an independent cost study by a qualified consultant, customized to their needs.

    For medium and small businesses, there are some common scenarios that can be cost-studied, and if you are a good fit to a scenario that's been well-studied, you can use that study with some confidence.

    Suppose I'm a small retail shop with 1 Windows 2000 Server running MS's SQL database, MS's mail server, a third-party business-grade firewall/av/security package, MS's print server, MS's web server, and 5 terminal-services client access licenses; 2 business-office PCs each running MS Windows 2000, MS Office 2000, one of which has Visual Basic and some custom-grown apps to access my database, and the other has MS Frontpage. I have 3 pcs that are dedicated point-of-sale machines running POS software on MS-Windows 2000.
    Not counting the spam my mail-server deals with, all of my servers are under a very light load.
    Nobody in the office has much training on PCs except for the apps we actually use. Two of us are competent with MS Word, MS-Excel, and MS-Office, I'm reasonably competent with Frontpage, the other guy runs the LAN and the database. We aren't techies and have no desire to become techies. We outsource with a consultant for big decisions and for help when things break beyond our capability to fix it.

    Our consultant just told us that in a few years we'll be vulnerable to OS bugs, and that we have the option of switching to OSS. After he explains what OSS is, that it's free as in freedom and while-not-free-for-us-might-be-cheaper-as-in-beer, we ask him to look into what it will cost us, or save us.

    Now, surely, someone's done a study on the TCO of small stores who run setups similar to ours. Our consultant can use that study as a starting point for a custom study just for us, saving us a bundle over doing the same study from scratch.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  73. If you live in the UK then...... by mormop · · Score: 2, Insightful

    Write to the OGC and /or your MP and state (in a sane, rational and well argued way) your reasons for disagreeing with Newhams decision. Newham is required not to obtain the lowest price but the best value which is not always the same thing.

    You may feel like saying that anyone who signs a 10 year contract in as volatile a sector as IT is an arsehole and I would whole heartedly agree but there are many other reasons why this arrangement stinks, e.g. depriving the public sector of a valuable study that could provide real long term savings, providing an open standards based infrastructure that could be integrated with any future system specced by the EU etc. so go for it guys and girls, get creative!

    I will be starting tonight and unless the brain death victim that signed on the line can prove otherwise it'll be harder to support these sort of actions in future contract negotiations.

    --
    Hmmmmmm..... Deep fried and look like Squirrel.
    1. Re:If you live in the UK then...... by mormop · · Score: 2, Interesting

      Sir, I sense a major flaw in your argument.

      1: I'm English

      2: I live in England (and have done for some 39 years) and have a fair knowledge of the administrative hierarchy of Counties, parishes etc.

      3: Read the setence as it is written then remove the bracketed sevtion to reveal:

      Write to the OGC and /or your MP and state your reasons for disagreeing with Newhams decision.

      4: Since when would Americans (I assume that's what you thought I was) call the head of IT in newham an arshole. Asshole maybe but arsehole? I doubt it.

      If you'll excuse me I have a letter to write.

      --
      Hmmmmmm..... Deep fried and look like Squirrel.
  74. Re:How can MS keep a straight face when it says th by FyRE666 · · Score: 2, Interesting

    This argument leaves me always wondering, how many company have the IT staff really competent enough to manage their Windoze-based IT environment efficiently, and most importantly, more efficiently than OSS alternative.

    I think the answer is most. It seems that the least tech-ignorant member of staff is often elevated to the status of admin after demonstrating the skills required to change the resolution on the desktop, or clicking the buttons on a pdc's dialog boxes without screwing it up (too much). I admin Linux servers at work, but routinely end up fixing config screwups with Windows servers or desktops; or offering hints to the admin about the causes of problems.

    It seems to me that the Win admins like the fact that Windows is so unreliable and bug-ridden as it gives them a scapegoat for their own lack of knowledge. The SP2 update to XP has introduced horrendous problems for us, since the admin decided to just start installing it across the machines, causing many to become unusable, and the users twiddling their thumbs. Sadly, management have become used to this type of thing and so consider it "normal". If anyone even notices my servers, I consider it a problem...

    No, Windows seems to be a godsend to admin wannabes, and a nice "safe" route for lazy, disinterested, mindless clock-punchers...

  75. Re:How can MS keep a straight face when it says th by Dimensio · · Score: 4, Informative

    Company's generally like having third-party support contracts.

    AAAARGHH!!!!

  76. Re:Cost of Training? by silicon+not+in+the+v · · Score: 4, Informative

    You know what? I would have thought OOo would be a no-brainer if it was all I heard it was cracked up to be because MS Office seems way too expensive. I hadn't used Open Office before, though, so I didn't really know first-hand how it was.

    Just recently, I installed OOo on one of our computers at home. My wife works with Excel every day at work--a lot of crunching numbers, auditing, complex formulas. I turned her loose on the spreadsheet app and watched as she ran it through a test. She put in some sample data and then entered a formula to do a VLOOKUP on some of the data. This is a basic formula she uses every day at work. OOo has a VLOOKUP function, but it just barfed and reported an error for the value in that cell. We looked up the parameters for that function in Open Office, and it did have one more parameter to enter, but we filled in that extra value and tried the thing several different ways and couldn't get it to report anything other than an error.

    Second story. A friend of ours had to use our computer to do some stuff with an Excel file (list of about 1,000 contacts--name, address, etc.) before merging into Publisher to print postcards to these people. He didn't need any formulas; just needed to sort the contacts--by zip code or by name or whatever. He ran the sort he wanted, and it seemed good, except as he was getting through the output, he found that it had barfed on even that. It had partially sorted the list, but a lot of it was still random and there were parts of the list that hadn't been sorted at all, so he had to go through manually sorting a bunch of them.

    So, from personal experience, if you are just going to look at static data in a spreadsheet and not do anything to it, OOo might be fine, but to...I don't know...actually USE it, OOo just doesn't work. Not something you can just teach people in a one-day training course. So how are companies supposed to switch to all open source applications when some won't even do the job needed? Maybe they could go with Linux and Crossover Office in this case, but keep a sense of reality people.

    I did get to use the word processing app, and that worked fine--didn't run into any weird problems there, but the spreadsheet app was garbage.

    I'm not trolling or flaming on this. I like open source and really wanted Open Office to work. I'll keep using open source programs where they are effective, but it has to pass that functional test.

    --
    We may experience some slight turbulence and then...explode. -Capt. Mal Reynolds
  77. Re:How can MS keep a straight face when it says th by 0racle · · Score: 2, Interesting

    Open Source's openness only applies to those who are interested in it, or more to the point, those who are interested in sharing the ideas that are implemented in the OS/Software. It doesn't matter to an English teacher or a clerk in a government office that they can look at the source because they have no idea what it says anyway. Any sharing of ideas that happens in a classroom that is facilitated by a computer is with other opinions over the Internet, and you don't need an OSS system for that. OSS may allow a carpenter to freely train, but you have to remember the carpenters are programmers and admins interested in working with Unix systems. These are trained or burgeoning professionals, and as such, OSS means very little to the average person.

    --
    "I use a Mac because I'm just better than you are."
  78. Re:How can MS keep a straight face when it says th by RevDobbs · · Score: 2, Informative

    An anon coward post:

    I don't get it. Please 'xplain.

    An allegory is a story with two meanings, a literal meaning and a symbolic meaning.

    In this case, I'm obviously playing off of the parent post's use of the term "retarded monkeys". The deeper message is you get what you pay for: nickle monkeys die, and in this case the so-called "cheaper" software sucks.

  79. Re:Cost of Training? by Bill+Hayden · · Score: 2, Interesting

    I took this AC up on his challenge, and in fact he is correct. If you google for "vlookup ooo", the answer is the first hit. Not bad...

    --
    Protect your browser with the Force Safe Search add-on
  80. Re:Credits please... by RevDobbs · · Score: 2, Interesting

    That joke was first forwarded to me @sitvxc.stevens-tech.edu 10 years ago. That particular machine (sitvxc) has been dead for over 8 years, and I've been told that email sent to stevens-tech.edu bounces (the school uses stevens.edu now).

    So I tell you what... You find the true author, and give him credit. I doubld dog dare ya :-)

    And FWIW, google doesn't find that story anywhere on slashdot.

  81. Re:Cost of Training? by redmoss · · Score: 2, Informative

    Did you submit the bugs to the OO.o bug tracker? If enough people start submitting these bugs, they'll eventually get fixed and OO.o really will become a killer office productivity app. If you're interested, the OO.o bug tracker is here.

  82. Re:Cost of Training? by magma · · Score: 3, Informative

    This is odd because OO and Excel not only have the same number of params for VLOOKUP they also have the same meaning. Granted the last param in OO is called "sort order" while in Excel it is "Range_lookup", but they do the same thing.

    I tested both the Excel and OO apps with the same table and got the same results. Both find the nearest match to the first param in the first column of the array given in the second param and return the value found in the column specified in the 3rd param. The 4th param specifies exact match if present and FALSE.

    Try using the OO AutoPilot; I find it easier to work with than Excel. It seems to have the same info but is just more intuitive to me.

    I used to use Excel for crunching reliability data and determining fitness for sale of hardware products based on expected PPM failure rates (that was 5 years ago). I had zero trouble with OO and actually found going back to Excel cumbersome.

    I have worked at companies that have a bunch of Excel templates that they used for specific tasks. If you are a USER and not a CREATOR then starting with a blank Excel sheet will be difficult, too.

    Sample VLOOKUP test:
    1, 2, 6
    2, 3, 7
    3, 4, 8
    4, 5, 8
    5, 6, 9
    6, 7, 9
    7, 8, 0

    and here is the formula for cell D1:
    =VLOOKUP(3.3;A1:C7;3)

    The answer is 8

  83. Re:Cost of Training? by jamarsa · · Score: 2, Insightful

    I think the reason for usin semicolons instead of commas is than in Europe, we use the comma as decimal point. For that reason, using comma as separator in an intended multilanguage application is unwise at least.

  84. If Microsoft says it enough maybe they will.... by rspress · · Score: 2, Informative

    If Microsoft says it enough maybe they will believe it. I saw a show on the history channel about Bill Gates and the person said that when me meets with his people he does his characteristic rocking back and forth and so everyone around him starts doing the same thing. Maybe in these efforts to "Be Bill" they go along with whatever he says no matter how ludicrous or untrue.
    Bills rocking back and forth is usually a sign of:
    1. Autism
    2. Hyperactivity
    3. Attention Deficit Disorder
    or a combination of all three. For more information on Bill Gates condition try the following link.
    http://members.aol.com/erichuf/Linux3.html

  85. If you're going to post someone else's joke... by sammy+baby · · Score: 3, Informative

    If you're going to post someone else's joke, it's considered polite to credit them.

  86. Re:Cost of Training? by Anonymous+Brave+Guy · · Score: 2, Insightful

    I respectfully suggest that if you want average end users to report bugs, expecting them to find a page full of explanatory text, with no immediately obvious place to enter the bug information, hidden in the OOo web site, where two links later and just as you think you're going to put the data in you have to "log in", is not the way forward.

    Most users won't report a bug when the process is that complicated; they have better things to do with their time, like tell everyone how OOo is crappy and full of bugs.

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