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Steam Registration Servers Overloaded

duckle writes "The Inquirer reports that "The World has come crashing down around Half-Life 2 players today, as Steam's authentication servers in Europe have died.", and deemzzzz_k writes "It looks like even Valve wasn't quite prepared for Half Life 2's popularity. HL2 requires registration to unlock the game and although the Valve/Steam homepage claims that it fixed registration issues the servers are still overloaded. Registration is "delayed" and temporarily unlocking the game takes 20-30 minutes over a 1.5MB DSL line." This seems to primarily be an issue for folks who bought the game from a store; I purchased the game via Steam and was playing at 12:15 am PST on launch day.

113 of 768 comments (clear)

  1. I guess by Locdonan · · Score: 5, Funny

    Steam ran out of steam.

    Thanks, I'll be here all week.

    --
    If I wrote something witty, you would say I stole it from somewhere.
    1. Re:I guess by Orgazmus · · Score: 5, Funny

      Thanks, I'll be here all week.

      Like most people on slashdot?

      Thanks, I'll be here all year!

      --
      The system had the verbosity of HTML combined with all the readability of compiled assembly viewed as bitmap images
  2. Good idea... by kngthdn · · Score: 5, Funny

    ...we can Slashdot them, too!

  3. Gotta stop piracy! by sudnshok · · Score: 5, Insightful

    I'm glad when companies inconvenience their paying customers like this. Because, afterall, I'm sure the mandatory registration will prevent piracy. I just searched and see an activation patch already on IRC.

    --
    People who say "money does not buy happiness" are just people without money trying to make themselves feel better.
    1. Re:Gotta stop piracy! by Chaswell · · Score: 5, Insightful

      You are correct, they have now made it EASIER to steal and play than to pay and wait, and wait, and maybe register, eventually.

    2. Re:Gotta stop piracy! by Anonymous Coward · · Score: 5, Funny

      Don't blame Valve, blame the crackers and the hackers....

      Cracker ass crackers

    3. Re:Gotta stop piracy! by jvmatthe · · Score: 4, Insightful

      Wasn't Steam being designed long before the source code theft? Seems like revisionism to say "Steam was a reaction to the source code theft" when there doesn't appear to be any causality there at all. If anything, Steam had to be revamped to adjust for the theft, not created because of the theft.

    4. Re:Gotta stop piracy! by netfool · · Score: 5, Interesting
      I figured this is more about money than it has to do with piracy.
      Doesn't Valve make 3-4x what they would on sales over Steam rather than people buying the game in stores?
      Valve knew HL2 what be very popular. I'm sure there thinking went something like "Why NOT make are own online distribution software, require everyone to have it and sell all are games that way?".

      I may be way off base, but I'm guessing once the rest of the developers see all the money Valve is rolling in after this, they will quickly follow suit. If not licence Steam for themselves, or even sell games through Valves steam network (it's already on millions of computers now anyways).

      --
      Left 4 Dead Gaming Group - http://www.l4dgg.com
    5. Re:Gotta stop piracy! by hacknslashdot · · Score: 5, Insightful

      This is exactly what game companies keep failing to understand. The harder you make a game to use because of "copy protection", the more attractive the cracked alternative is.
      If I buy a game, just let me play the damn thing.

    6. Re:Gotta stop piracy! by mcheu · · Score: 4, Interesting
      maybe if someone didn't steal and release the source code two years ago, valve wouldn't have had to do this to their customers.



      Nope. They had Steam already planned out as a distribution and copy protection measure, and had a working version well before the source wandered off. If it was done as you suggest, then the guys at Valve are clairvoyant because they knew it was going to happen, and stupid because they let it happen anyways.

      I do blame Valve because they lied to the paying users. Early on when Steam was announced, a lot of people were concerned about privacy issues and things like this preventing paying users from playing. Valve put out press releases (some not too long ago) promising that all such concerns had been addressed and that the bugs were worked out of Steam. They assured us that there would be no problems once HL2 hit the shelves. After all this, I'm wondering whether the the promises behind the privacy concerns were really addressed either.

      For the first time since Ultima 9, we've got a retail product where the only way to play it is to hunt down a crack because the copy protection is so screwed up.

    7. Re:Gotta stop piracy! by SpookyFish · · Score: 3, Funny
    8. Re:Gotta stop piracy! by mog007 · · Score: 2, Insightful

      No kidding, now all you need to do is crack the steam version, because anybody is able to preload it. That saves tons of time, because you could download all the content from the offical server, then just install a crack and you're done.

    9. Re:Gotta stop piracy! by Girckin · · Score: 5, Informative

      No, the source code wasn't stolen from inside, someone hacked into their computers and copied it out. See the Final Hours of Half Life 2.

    10. Re:Gotta stop piracy! by xsupergr0verx · · Score: 2, Informative

      Archive.org has it. Powerplay was all BS anyway. A lot of babble, and no substance or working product.

      Notice on the left you won't see id software's logo. That's because Carmack laughed them out of his office, he saw right through that crap.

      Steam works perfectly for me. Bought HL2 last month through Steam, and played right at release time.

      --

      Click here for a free picture of an iPod!
    11. Re:Gotta stop piracy! by the_mad_poster · · Score: 5, Insightful

      The solution, of course, is to stop buying the fucking games. Although, wisely spending money by picking and choosing responsible vendors has never been a concept slashbots got while they sat around bitching about this sort of thing. Every time some idiot company like Valve releases some half cocked POS activation scheme, write them a letter far more polite and professional than this post explaining exactly why you're not going to buy it.

      If I wanted to pay people to hurt me I'd give the crackhead down on the corner fifty cents to kick me in the nuts. I don't need to pay $50 so I can sit around screwing with a stupid activation code for eight hours while I chomp aspirin to keep from dying of a heart attack as my blood pressure blows through the goddamn roof.

      --
      Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
    12. Re:Gotta stop piracy! by TheAntiCrust · · Score: 4, Interesting

      Grrr... No one on slashdot seems to realize that one of the primary points of steam is NOT to stop piracy. The idea of being able to verify all the files on someone's computer adresses the much larger issue of CHEATING. Cheating in multiplayer games has been a huge issue with Half-Life and I think more than anything else valve wanted to make sure all the game files are un-edited to prevent cheatng by hacking the game.

    13. Re:Gotta stop piracy! by eht · · Score: 5, Insightful

      But what about single player? which also requires steam to play?

      A lot of people still don't play multi player games, they buy the game for the single player aspect of it.

    14. Re:Gotta stop piracy! by Neurowiz · · Score: 5, Funny

      I'd pay $.50 to watch - that would be hilarious!

      Maybe I could start a new business, "Masochist's Fulfillment Corp."

      1. Kick guy in nuts
      2. ...
      3. Profit!

      --
      Neurowiz
    15. Re:Gotta stop piracy! by Wavicle · · Score: 3, Interesting

      So if the larger issue is cheating, why not allow people to play single player without steam and only require steam for multiplayer?

      Or is valved frightened that people are going to cheat at single player and finish the game??

      Steam is at least as much about piracy as cheating. As a result Valve has clearly stated that they are willing to inconvenience a lot of their customers so that a few will buy instead of pirate. I'm glad my midterms preclude me from installing HL2 until next week.

      --
      Education is a better safeguard of liberty than a standing army.
      Edward Everett (1794 - 1865)
    16. Re:Gotta stop piracy! by pete-classic · · Score: 5, Funny

      If you cheat by yourself you're only cheating . . .

      That didn't work out as well as I'd hoped.

      -Peter

    17. Re:Gotta stop piracy! by Girckin · · Score: 2, Funny

      They probably put their code on a internet connected computer a year ago because they knew that it would take that long for the Steam servers to verify and decrypt it. ;-)

    18. Re:Gotta stop piracy! by Corporal+Dan · · Score: 5, Insightful

      If by hard to use, you mean click a button and play, then I don't know what you would consider easy.

      I understand it took a while to validate the thing, but after spending hours downloading it on Monday, fifteen extra minutes to verify didn't matter much--I was up and playing at 3:15 EST...

    19. Re:Gotta stop piracy! by ThatDamnMurphyGuy · · Score: 2, Interesting
      NHL2005 wil NOT install due to cloneCD. EA's fix was to uninstall cloneCD.


      Hell, it get's better with that. Some of that crap like Splinter Cell2 bitches about Nero and other legit burning programs also. Sometimes, just the back that you have a CD/DVD Writer that is also a CD-ROM pisses it off.

      And their answer is always "uninstall". God forbid honest game purchasers actually have a CD/DVD Writer and software to write and backup files to.

      I honestly don't know which I hate more right now, the craplock CDs or the POS Steam servers. I spent more time waiting on those damn servers last night that I did playing the game. That seriously sours any thoughts of purchasing any other game ill-powered by Steam.
    20. Re:Gotta stop piracy! by ThatDamnMurphyGuy · · Score: 2, Interesting

      Powerplay was all BS anyway. A lot of babble, and no substance or working product.

      So, nothing has changed with Steam then. :-)

    21. Re:Gotta stop piracy! by cavemanf16 · · Score: 2, Interesting

      Problem is that while the crackhead does get to kick me in the nuts, he does have THE BEST crack around (HL2), and therefore I am stuck enduring *some* pain for what I (and many others) consider to be a far larger gain in the enjoyment factor of the crack (HL2). Grandparent post had it right: the cracked activation codes available on IRC eliminate the foot-to-the-nads step in obtaining my 'crack', which only encourages the "pirating" of the game.

      I've used cracked versions of Civ3 in the past as well because THE CD COPY-PROTECTION is more likely to hang up Windows when I'm "obeying the law" and have the CD in the drive than when I'm using a cracked version of the game. Notice: I bought the friggin' game! I should have no need or desire to have to use an illegal copy of it, and yet I do because the "real" version is more of a hassle than the cracked version.

    22. Re:Gotta stop piracy! by gcaseye6677 · · Score: 2, Interesting

      They were probably relying on their Microsoft ISA firewall to protect it. That's how my company protects it's proprietary data, and it's damn amazing nobody has hacked them to pieces yet.

    23. Re:Gotta stop piracy! by dougmc · · Score: 2, Interesting
      No one on slashdot seems to realize that one of the primary points of steam is NOT to stop piracy.
      I'm sure there's somebody on /. who feels this way. Like you, perhaps. So much for `no one' ...

      I'm quite sure that the *requirement* of Steam activation to even play HL2 single player is all about the prevention of piracy. Who cares if you cheat if you're playing a single player game?

      I imagine they also want Steam on everybody's hard drives, popping up ads and the like. It took me two hours to get HL2 up and running yesterday (after many errors and problems), and already today Steam popups are appearing telling me that my registration finally went through. Tomorrow, I imagine popups will appear telling me that Valve's new game is available for purchase and download ...

      For now, Steam seems to have set itself up as a `portal' to games on my system. I'm sure Valve is just loving this ...

      It may help prevent cheating, but that's NOT why it's been installed on MY hard drive. It's on MY hard drive because Valve wants *more* money, both now and in the future. They're setting it up as a useful service -- which is fine, but I don't like how I *have* to use this service just to play a game that I bought, a game that really should not need the Internet. If it were a MMORPG, then I'd understand the need for the Internet. But for a single player game, it's a marketing thing only. It benefits Valve and *not* me.

      Don't get me wrong -- HL2 is great, what I've seen of it so far (I'm somewhere in Chapter 2 (?) driving that swamp boat around. Great fun!) -- but I do *not* like what Steam represents. I'm very tempted to download to a HL2 crack just so I can ditch Steam ...

    24. Re:Gotta stop piracy! by EvilAlien · · Score: 2, Insightful
      Shoulda bought it through Steam ;)

      I had no problem at all, and was playing when I was ready to play. The initial wander through the city was fun, IMO. It gives you a chance to get familiar with the excellent physics engine, pick up and throw dismembered baby dolls, put boots into boxes, throw softdrink cans at things, etc. That being said, I managed to get myself into the expected "OMG HERE THEY COME, RUN!" state that is necessary to continue the plot. It felt extremely natural and emerged from a bit of random wandering. Of course, it took only one brush with Tha Man to learn that when the guards tell me to back off, I back off... and when the guards started to swarm, I got the hell outta there.

      As far as I'm concerned, it may very well be the best game ever.

      --
      perl -e 'print $i=pack(c5, (41*2), sqrt(7056), (unpack(c,H)-2), oct(115), 10)'
    25. Re:Gotta stop piracy! by danila · · Score: 3, Interesting

      Heck, why are you so intent on hurting yourself? Punish Valve. Get a game off P2P, play it, have fun, but don't pay Valve a cent. Why this pretended uprightness? When you want to punish Nestle for their baby formula scams, you can't buy Nestle products or they would get your money, and stealing their products would harm the retailer. But with content products like games you can have your cake and eat it too. Pirate the game - this way the developer/publisher is harmed and you have your fun.

      --
      Future Wiki -- If you don't think about the future, you cannot have one.
    26. Re:Gotta stop piracy! by spoco2 · · Score: 2, Informative

      Exactly, that's what I see it as, Valve trying to cut out the middle man, and damn it, I say good on them!

      I was dubious about the whole Steam thing, but my brother had an ATI card with the free copy included. He doesn't have broadband, so I said I'd download it for him, and then we'd copy it over to his computer.

      Now, if Valve had been intent on f*cking things up for the consumer they would have made this a damn painful experience. But it wasn't.

      Downloaded HL2 et al (CS Source, Half Life 1 etc.) onto my machine... he brought his over, connected to my home network, simply copied the entire Steam folder over to his computer, deleted one config file (ClientRegistry.blob) and that was it!

      Ran it on his machine, it configured itself for being on a new machine, asked for the password to the Steam account and it was ready to go.

      And now... this is the bit I like. Once he's finished playing HL2, I can just fire up Steam on my computer and play it... cause I already have it installed... and Valve say that's legal and completely OK... How cool is that?

      I'm sold on this idea.

      I do agree that it'd be nice to be able to download some coverart for CDs, and even better have the ability to back up whatever games from Steam you want (it would split it over whatever size media you have)... but really, it's quite cool.

    27. Re:Gotta stop piracy! by danila · · Score: 2, Funny

      I like being called an idiot, a fucking moron or, now, a clueless fuck on Slashdot. This is strangely inspiring and invigorating, because to me it shows that I made an interesting point, but people are programmed to responde to it in a predetermined way. With an error message, basically, sort of "Does not computer" or "I don't understand"...

      Of course, noone made an effort to explain in a rational and logical fashion why I am wrong. Why would piracy not be more effective tool in achieving your goals. I think (having a good business education on top of a great general education) that it's because my proposition isn't wrong. It's just that some people are turned into mindless zombies, repeating the corporate-sanctioned mantra: "Capitalism good! Piracy bad!". Don't know why, but it reminds me of an animal farm, particularly of sheep...

      --
      Future Wiki -- If you don't think about the future, you cannot have one.
    28. Re:Gotta stop piracy! by Nogami_Saeko · · Score: 2, Informative

      I'd love to know how your friends were playing the game several days before they unlocked it. Unless your friends were magazine reviewers, what you're claiming is impossible...

      It wasn't available through ANY pirate channels before the release, and I was enjoying playing it before the pirates did.

      I'm a paying steam customer, and I was thrilled with the way it was delievered and unlocked. I (and a WHOLE lot of other people) hammered the Steam servers at 12:00:01 AM when it was released, and it unlocked flawlessly in about 10 minutes.

      I'll happily purchase other games through Steam.

      N.

      --
      "Nothing strengthens authority so much as silence." - Charles de Gaulle
    29. Re:Gotta stop piracy! by Breakfast+Pants · · Score: 2, Insightful

      I don't agree with the parent but you are surely the idiot: "since you seem to think criminal activity is a valid way of expressing your discontent with something."

      Why don't you go back in time and tell that to a slave about to hitch a ride on the underground railroad.

      --

      --

      WHO ATE MY BREAKFAST PANTS?
    30. Re:Gotta stop piracy! by Erasmus+Darwin · · Score: 2, Interesting
      "I understand it took a while to validate the thing, but after spending hours downloading it on Monday, fifteen extra minutes to verify didn't matter much--I was up and playing at 3:15 EST..."

      Yeah, but 15 hours later, when everyone was getting home from work or school and trying it out, things went to hell. I had the Steam-based version and had no problem unlocking and playing it at 4 am. But after work, the Steam authentication servers were too overloaded to let me login in, even though the game was already unlocked and playable on my machine. To make matters worse, Steam reacted to the server's being overloaded by deleting my cached authentication information, so I couldn't even play the game in offline mode. I finally got in later that evening, and I've left my PC running with Steam logged in just to be on the safe side.

  4. Last night was no parade by FortKnox · · Score: 4, Insightful

    (For the record, I got a store-bought version).

    At 7PM EST, I tried installing, setting up a steam account and unlocking the game with my CD Key. The whole process took about 3 hours.

    The steam registration mostly returned back cause it couldn't even hit the master authentication server most of the night. Unlocking the game took between 45-60 minutes (on a fast cablemodem line).

    Wasn't this expected though? Its like when a MMORPG releases and they can't handle the load. Do they just expect a few hundred people to get the (arguably) most anticipated game of the year on its opening day and the rest to just trickle in until Christmas??

    --
    Good quote, too many chars. Seriously, the slashdot 120 char limit sucks!
    1. Re:Last night was no parade by Ed+Pegg · · Score: 2, Interesting

      It took me over three hours, as well. About an hour into the horrifying process, I was thinking that if I was a criminal, I would already be playing. In order to play, you have to have Valve's spyware program running on your system. You have to go through 4 separate EULAs. You have to sign yourself up on two different services. An internet connection is mandatory as you play the game. You must give out numerous personal details, put in a long password, and keep the disk in your computer while playing. Updates are mandatory. If you click the "play" button, you have to wait 50 minutes before the game actually starts. Far Cry and KOTOR were two other games I registered recently. I think they took 5 minutes.

    2. Re:Last night was no parade by Bricklets · · Score: 2, Insightful

      I sure didn't expect it to take this long. The real issue is does forcing this HUGE extra effort onto their customers really worth it. I don't know about other people, but I personally have never spent 4 hours installing a game (started installing at 4pm, didn't start playing until 8pm). I'm not a hardcore gamer. Yet, I find it hard to believe that most Half-Life 2 buyers had "expected" a delay like this.

      --
      Little Bricklets
    3. Re:Last night was no parade by fishbowl · · Score: 3, Insightful

      " The real issue is does forcing this HUGE extra effort onto their customers really worth it."

      The answer lies in the fact that, despite doing what they did, they are enjoying record-breaking sales.

      Do you think you can alter somone's behavior by throwing piles of money at them?

      --
      -fb Everything not expressly forbidden is now mandatory.
    4. Re:Last night was no parade by aliens · · Score: 4, Informative

      An internet connection is not required as you play. Once you signup and register you can have steam start in offline mode, unplug yourself from the wall and you're done.

      Just an FYI in case you're without internet some day.

      --
      -- taking over the world, we are.
    5. Re:Last night was no parade by FortKnox · · Score: 4, Insightful

      No offense, dude... but I can wait another 2 hours to play a game I've waited many years to play. I am not really complaining that much... yeah, it was bullocks and I was anxiously awaiting to actually play the game, but it didn't ruin my experience or anything.

      I'd like to see piracy get knocked down a notch. I want games to be cheaper to buy. If that means waiting 3 hours when I buy a game, so be it.

      --
      Good quote, too many chars. Seriously, the slashdot 120 char limit sucks!
    6. Re:Last night was no parade by Buzz_Litebeer · · Score: 4, Informative

      The CD is required to play if you install with the CD.

      At least on my machine.

      --
      If you don't vote, you don't matter, so don't waste your time telling me your opinion
    7. Re:Last night was no parade by Anonymous Coward · · Score: 2, Interesting

      "I want games to be cheaper to buy"

      Haha look at the stupid monkey thinking if piracy goes down so will prices... lol

    8. Re:Last night was no parade by Behrooz · · Score: 2, Insightful

      I'm not a hardcore gamer

      Did you, or did you not, purchase Half-Life the first day it was on sale? Mmkay, then. If you want less of an effort *wait a week*.

      For the record, three (3) separate installs took place on opening day among various computers in the possession of myself an my roommates. No hitches, nothing took more than 40 minutes... reasonable, for a game that comes on five (5) CDs.

      Bottom line? Valve's products just earned >$150 from people in my house, and we 're all very happy with our purchases.

      --
      "We have to go forth and crush every world view that doesn't believe in tolerance and free speech." - David Brin
    9. Re:Last night was no parade by realdpk · · Score: 5, Insightful

      Third: Yeah. Many games say internet connection required. They mean for multiplayer. As I said in the last Half Life 2 article, nothing on the box stated: "These CDs will be useful for nothing more than frisbees unless Valves servers are up and operational."

      Sixth: Nope, the CD is required. I just tried it yesterday.

      Ninth: There will be, and they will be easier to use than the software everyone else paid for.

    10. Re:Last night was no parade by sycotic · · Score: 4, Informative

      Ninth. Afaik, there are no cracked copys of hl2 on the web yet, so if you were a cruminal, you still wouldn't be playing.

      Half Life 2 (c) Valve *READNFO*
      Half-Life 2 (c) Valve *EMPORiO FIX*
      Half-Life 2 (c) Valve *OFFLINE ACTIVATION PATCH*
      Half-Life 2 (c) Valve *EMPORiO FIX* *REPACK*
      Half-Life 2 (c) Valve *ONLINE PLAY METHOD*

      The above suggests that some time between the 16th and 17th of this month you could, in actual fact, have been playing it :)
      --
      -- If I were a fish, I'd be wet
    11. Re:Last night was no parade by Fishstick · · Score: 2, Interesting

      I had a similar, frustraing experience. I had pre-ordered from gamestop -- they sold D3 & HL2 with free shipping when you pre-ordered both titles.

      Anyway - I got an email at work yesterday confirming that the game had shipped, FedEX tracking told me it was on a van in my town out to be delivered, and my son called excitedly around 3 to tell me it was delivered.

      I had to work a little later than usual so it was probably around 6:30 that I got around to installing and activating. When steam wnet to create my account, it told me there was an error and I would have to try again. I waited a little while and tried again, but it told me there was an account with the same email address.

      I tried to log on to the account using the pw I had supplied, but it sat there a good 10 minutes before deciding that user/password was no good. I should have known better, but I went ahead and tried sumbitting a request to change the pw. I did eventually get an email with a confirmation # to use to reset, but somehow I did end up getting in with the original user/pw (obviously things were just slow and I was not being patient enough).

      So then I actually start unlocking, which takes over an hour on a (supposed) 3mbit cable line. *it is at this point I go back downstairs and prepare the first of many double jack and cokes.

      By about 11 I was playing. I was so tired and cranky that I didn't get much farther than the train station & security office. The experience of being pushed around and beaten by the cops somehow was more than I needed at that point.

      One thing I did like was picking up garbage and whipping it at the police. I think I spent a good 20 minutes seeing what I could pick up and hurl at a cop and then see how fast I could run away and at what point the cop gave up and went back to his spot.

      --

      There is much cruelty in the universe, John.
      Yeah, we seem to have the tour map.

    12. Re:Last night was no parade by Anonymous Coward · · Score: 2, Insightful
      > An internet connection is not required as you play. Once you signup and register you can have steam start in offline mode, unplug yourself from the wall and you're done.

      You don't fucking get it.

      I want: "HL2 Single Player". What I paid for.

      I don't want: "Steam". Not running in offline mode. Not running in non-offline mode. Not phoning home every time I turn it off. Not making me run it and poke a hole in the firewall for it every time I want to pick up from my last save game.

      WE. DON'T. WANT. STEAM.

      Get it?

    13. Re:Last night was no parade by Babbster · · Score: 2
      I'd like to see piracy get knocked down a notch. I want games to be cheaper to buy. If that means waiting 3 hours when I buy a game, so be it.

      {{snickering}}

      You do realize that the videogame prices have BARELY changed in 20 years, right? Long before the Interweb - hell, long before most people had and used modems regularly allowing for easier piracy - videogames (at least the good ones) cost at least US$40 a pop. Any game developer/publisher claiming videogame prices would go down if piracy decreased is selling you a line of BS.

      PS- It's amazing how many apologists there are for Valve's Steam crap considering how bitter folks STILL ARE about Microsoft's product activation scheme (and the latter "loses" far more money on piracy than Valve could ever dream of "losing" on their games).

    14. Re:Last night was no parade by Karma+Sucks · · Score: 2

      Mod parent up! *Finally* my Half-Life 2 works!

      --
      (Please browse at -1 to read this comment.)
  5. This is going to hurt by LWATCDR · · Score: 2, Funny

    So if you paid for the game at the store you may or may not get to play it for a while. This is so going to suck for valve. the fall out is going to be huge.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    1. Re:This is going to hurt by B3ryllium · · Score: 2, Funny

      You might say that the Fallout from the Half-Life 2 launch might cast a pall similar to a Nuclear Winter on future releases from the company?

    2. Re:This is going to hurt by RocketScientist · · Score: 2, Insightful

      Yup. Until I want to play CounterStrike and the file-auth stuff in Steam starts banning cheaters. Then I'll be happy it's here.

      I installed from DVD in about 35 minutes last night. Including a failed Steam auth, after which it said "oops, sorry, can't register now, I'll try back later" and let me play anyway. This really isn't a big deal.

  6. No problems here by elh_inny · · Score: 2, Informative

    I'm in Poland. I've had no problems in the morning, my friend has just unlock his copy.

    1. Re:No problems here by wo1verin3 · · Score: 2, Funny
  7. this really is quite stupid by eobanb · · Score: 2, Interesting

    The whole idea of Steam to begin with is just utter shit. I have a Powerbook so I don't play very much Half-Life, but it simply amazes me what hardcore gamers are willing to put up with from Valve. There are lots of perfectly good other games; why the HELL should Valve even be allowed to do this? If it's M game, I should be able to play it, even if I don't have an internet connection. I don't doubt people who pirate the game are going to figure out ways around the authentication mechanism, and in the mean time it just pisses the hell out of people who really did buy the game. Scrap the whole thing.

    --

    Take off every sig. For great justice.

    1. Re:this really is quite stupid by eidolons · · Score: 4, Insightful
      I know another Slashdot discussion of Steam will lead to more dissing of Steam, much of it justified, but think about it this way. Steam is a great example of how a product can be distributed and not need the dreaded middle-man. The dreaded middle-man is the distributor. Vivendi. Next time around, maybe the won't even have a mega-corp involved, maybe they'll release it directly to consumers.

      This is what needs to happen in the Music industry. Cut out the middle-man, cut out the need for the RIAA, etc.

      By the way, people preloading HL2 didn't have a problem playing it, only those who bought retail (Vivendi's domain) requiring activation.

      The game, by the way, is amazing.

  8. Not just the CD-based customers by attaboy · · Score: 3, Informative

    I ordered online through Steam last night and it took about 30 minutes to unlock. I had already pre-downloaded.

    On a slightly unrelated note: what's with the mid-game/mid-level load times? Are they just slow for me, or does anyone else feel like they may as well be downloading the game textures from Steam as you play?

    --
    The facts have a liberal bias. --The Daily Show
  9. Frail Authorization system by teiresias · · Score: 5, Insightful

    I think this problem underscores the frailty of requiring a product to be unlocked over the Internet. While it's one way of ensuring digital rights management, Valve could certainly have put in a backup system (a la similar to Microsofts 1-800 registration number).

    --
    -Teiresias
  10. Outage was yesterday by FromWithin · · Score: 2, Informative

    I'm in the UK. I got everything installed and running in about half an hour. I got the Steam account setup, but when it couldn't connect to the server, it told me it was busy but I could still play the game anyway. It connected and finished the process during the night after I'd already played the game for about 5 hours. It's a brilliant game, and I think they've done really well with Steam considering the size of the load they have taken. I have no complaints.

  11. Be grateful... by CheetahMk2 · · Score: 5, Interesting

    Most of you are lucky you never had to recover a password off of the Steam network. A friend of mine purchased the game online, and since then he uninstalled CS to focus on his studies. Now he can't recover his password!

    If he uses the 'lost password' procedure in Steam he gets an Operation Incomplete error, and so far he hasn't managed to get a single human person to assist him at Steampowered. I was never a big fan of activation, but this cinches it.

    1. Re:Be grateful... by eclectro · · Score: 4, Funny


      If he wants to recover his password, he needs to hack into their network.

      Obviously.

      --
      Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
  12. Re:not Steam's fault by Lukey+Boy · · Score: 4, Insightful

    Bullshit on that one. It took my system 10 minutes to unlock - after 2.5 hours of attempting to contact the Steam servers. If it can't get the private key for the data, it can't really decrypt it.

    Nothing like paying for a single player game months in advance and then not being able to play it. Valve has managed to delay the game even after the release!

  13. Re:A telling statement by joelhayhurst · · Score: 2, Informative

    Half Life 2 is not the same as Halo 2.

  14. Exactly by phorm · · Score: 2, Interesting

    Because everyone *knows* that companies weren't coming up with whacked-out registration schemes before valve was hacked...

  15. Meh...I have to wait until finals are over to play by wolfpaws · · Score: 2, Funny

    Make sure you shake all the bugs out by then...OK guys?

  16. HL2 Projections by Silwenae · · Score: 4, Insightful
    "It looks like even Valve wasn't quite prepared for Half Life 2's popularity."

    I have a hard time believing Valve underestimated demand - they knew how many pre-orders they had from Steam, and they knew how many boxes shipped to all of the retailers. Retailers regularily share projections of what sales will be by week (especially since they have to know how much product to order). They had models to follow, and NPD and others track sales weekly, so they probably knew at a minimum they would do the same, if not better, than Doom3 in August.

    The fact of the matter is, their system can't handle the load, plain and simple.
    1. Re:HL2 Projections by snuf23 · · Score: 3, Insightful

      Actually yes I think they should. If they are going to take your money, they should be able to deliver the project.
      Now do they need to purchase umpteen bajillion servers to handle this short period of time? NO. They could lease and coordinate with a server provider so they could scale up at launch time and then scale down as the rush drops off.
      That being said, for all I know they do this already. Models and simulations are one thing but until the network really gets pushed to the edge - you can't precisely tell the real world effects. This is why MMORPGs do their open beta phases - to try to push load to what will be realistic at launch. It doesn't always work perfectly but smooth launches such as City of Heroes probably owe their success partially to the stress testing open beta.
      Unfortunately Valve didn't really have a way to do this without doing artificial testing that would have pre-saturated the steam network and inconvienced current users.

      --
      Sometimes my arms bend back.
  17. Not prepared?!? by hal2814 · · Score: 4, Insightful

    "It looks like even Valve wasn't quite prepared for Half Life 2's popularity."

    Funny, they were more than prepared to take the money from customers before checking to see if they had enough servers to handle the load. When their distributor was filling orders, they could've come up with a rough estimate of what they expected to sell and made sure they had enough servers. Somebody just didn't do their homework.

  18. I bought it from a store and was able to play, but by aardwolf204 · · Score: 4, Interesting

    I bought the game from a store yesterday. It only took 20 minutes to install off the 5 CDs, you would think they could make it on DVD. And whats with not giving us jewl cases for a $55 game? Cheap paper sleves are for Drivers, not AAA title games.
    [/rant].

    Where was I? Before it would let me play it forced me to create a steam account, something I've boycotted since Counter Strike 1.3 and has a lot to do with why I stopped playing CS. Never-the-less I created an account and waited as it tried to unlock my game. It told me that it was unable to register me, but it would let me know as soon as it was able to. I guess at this point I was "in line to register". Then it actually allowed me to play! I tried it again after disabling my network connection and it told me that it could not verify my CD key and that I could only play while I was online. I'm kinda pissed about that and hope they get that fixed soon. If the cable goes out and I cant play HL2 I'm going to be very very bored, I might even have to go outside

    From my first 20 minutes playing reaction I've got to say this game is so much more open-ended then Doom3, and though I'm a huge id fan I've got to hand it to valve, this looks like its going to be just as fun to play as HL1. I could spend an hour just throwing television sets out windows at the police on the ground.

    --
    Im dreaming ofa big bndwdth, That can resist the /.crowd.May ur days b merry & bright & may al
  19. Precedent by Sfd · · Score: 2, Interesting

    From now on companies will think this is a ok to do and in the future all singleplayer offline games will require this yey im so happy.

  20. Re:not Steam's fault by Ignignot · · Score: 5, Insightful

    Most of that unlocking time is the decryption and hard disk activity, not Steam network activity.

    That is true, however it remains Valve's fault. The cd's basically just copy over the exact same files as in the preload that you could get from Steam... which means that when you stick the cd's in your drive you have to do two install processes, at least. First you have to disc swap install the cds (5) which takes awhile. Then you have to register for Steam. Then you have to wait while it decrypts everything, on top of unpacking the entire game just like a regular install does in a single step. The decryption and adding extra steps to the install process are quite a pain in the ass, let me tell you. It took me over an hour to get the game running, and I consider myself lucky because the only problems I had were closed ports, which I quickly fixed. Some of these other stories I've heard, especially with Steam registration, would absolutely enrage me if it had happened to me. We payed for this game, we expect it to at least PLAY!

    --
    I submitted this story last night, and it didn't get posted.
  21. On the grand scheme of things... by HohlerMann · · Score: 2, Insightful

    Half-Life 2 is just a game. This attitude of "gotta have it right this second" doesn't make a lot of sense to me. It's not like people are throwing their money into a pit and never seeing results, it just takes a few extra minutes, hours, or days even. Come on, go outside, smoke a cigarette, pet a cat, read a book, reload slashdot, eat a sandwich, hit on a girl (or a guy) (or both). The servers will eventually be up and running, and you'll be able to unlock the secrets of the Combine in no time flat.

    In case you're wondering, I pre-ordered it over Steam and it unlocked without any issues at 3 AM PST, three hours after the unlocking began. I still couldn't play it until after I got home from work and did the dishes and scooped the cat's litter... :-)

  22. How to treat your customers... by hkmwbz · · Score: 5, Insightful
    From the moment I heard that even single player would require online activation, I knew it would be a punch in the face of those who actually pay for the game. There are many reasons why this could lead to problems, such as proxies/firewalls, and what happens in many years when you want to take a trip down memory lane? Will the activation servers still be up then?

    And now it is even clearer that this is nothing but an insult to those who actually buy games instead of pirating them. Who are inconvenienced by this? Certainly not pirates. They download a cracked version anyway. This is apparently supposed to prevent piracy, but it obviously fails miserably!

    No, the real losers here, again, are customers who actually paid for the game. They are the ones who need to connect to the Internet to activate the game. They are the ones who have been stuck all day, unable to activate the game, even for single player!

    I held off buying Half-Life 2 exactly because of this online activation nonsense, and I was right in doing so. I hope to play the game, but I am very hesitant to give my money to a company like Valve, a company which lies to and deceives its customers, and adds hurdles that do nothing but inconvenience them, while pirates are completely unaffected.

    If I sound like a troll, it's because I am extremely disappointed, and I am angry at Valve for being so stupid as to think that they can prevent piracy by forcing their customers to jump through hoops. I am angry because this is the way the industry is headed, and I don't like it.

    Now games have started trying to decide for you which software to have installed (Doom 3 vs. various CD image programs), and they want you to activate it online, even for single-player... This is how the PC gaming industry will ultimately kill itself. By basically punching its customers in the face, while pirates remain unaffected.

    --
    Clever signature text goes here.
    1. Re:How to treat your customers... by hkmwbz · · Score: 2, Insightful

      When did Valve lie? When it was supposed to be out at a certain date. When they said it was complete, but the leaked version showed that it wasn't (the releaser even taunted them for it). When they said that the E3 demo was the actual game. It wasn't. The "AI" was pre-recorded.

      --
      Clever signature text goes here.
  23. Clearly, by Jucius+Maximus · · Score: 5, Funny
    this system is just a whole lot of hot air.

    (Disclaimer: I am quite aware that steam is technically H2O (gaseous) and air is actually a mixture of gasses. Please do not let scientific accuracy interfere with the intended humourous value of the preceding comment.)

  24. Re:not Steam's fault by Cygnusx12 · · Score: 2, Insightful

    While I agree with you that it's a pain.. Why blame Valve? Isn't this just a reaction to rampant piracy in the community?

    Sure.. it'll probably be cracked eventually, if not already.. but I dont see how we can blame Valve for trying to protect their product.

    If CD keys were really effective, then we wouldn't be seeing this latest escalation.

    I know.. I know.. just a 50 dollar game.. but I think it goes deeper than it simply being "Valve's Fault".

  25. My experience with Steam....full of hot air! by spankus · · Score: 2, Insightful
    I guess my experience has been one of incredible frustration with this entire process.

    The requirements on the box say Internet connection required and I have no problem with that.
    Unfortunately, my internet connection behind a (non configurable) firewall will not work with Steam.
    They did not tell me that before I bought the stupid game, and now that I've opened it and cannot return it, I'm screwed!

    I have no problem with authentication, but please give me some other method of authentication other than a program that will not work behind a firewall!

    I hope I'm the minority, but don't plan on me buying anything else from these guys.

  26. Re:I bought it from a store and was able to play, by computechnica · · Score: 4, Insightful

    The deluxe version with HL2 t-shirt, HL 1:Source, and CounterStrike: Source came on DVD. I preordered a month ago and recived it yesterday.

    IT ROCKS!!!!!!!!!

  27. hm by mogrify · · Score: 3, Funny

    I heard their brand new fiber line was cut by a falling minivan full of screaming children.

    --
    perl -e 'foreach(values %SIG){$_="IGNORE";}while(){}'
  28. Nice going, Valve by SpecBear · · Score: 2, Insightful

    I was wary about Half Life 2's mandatory activation before this. My initial concern was what would happen if I want to load this game up again five years from now to play it again on a new PC? Will Valve be available to activate it? Apparently I was being too optimistic. Now I have to worry about whether I'll be able to activate it on the day that I buy it.

    The whole thing struck me as very silly. If I'm playing online, then I don't have a problem with providing them a CD-key to connect to their server. But if I'm offline, why the hell should I have to register with them? I recently moved and my DSL isn't active yet, so I can't play this game. That's just silly.

    My (horribly biased) suggestion: Valve should admit they screwed up, and release a patch that activated the game usnig a regular old CD key. If this doesn't get straightened out soon, they may be hearing the phrase "class action" a lot.

  29. Fucking Retarded by slaker · · Score: 2, Insightful

    I really, REALLY don't care about CS:Source or any of the weeny online games that have been made with Half-Life, but I remember playing and enjoying the STORY of the first version.

    And I can break out my install CD, install it and play it whenever I'd like, no internet required. Same thing with the game I play most often, Master of Magic, which is so old I don't even think there are any remaining fan pages online.

    I'd like to play Halflife 2, but as long as it's associated with all that online registration and updating bullshit there's no way I'm going to bother with it. Basically, I want to buy a game and own it, not buy a game and install it and let it download 2GB of crap I don't want or need... but only as long as Valve keeps the serial validation servers running.

    --
    -- I wanna decide who lives and who dies - Crow T. Robot, MST3K
  30. Re:not Steam's fault by satoshi1 · · Score: 4, Interesting

    Valve is trying to protect their product, yes, but they've also created massive headaches and delays for those trying to install it, pissing off many fans. If Valve had not made the anti-piracy measures so bad, they would be making more money. This is just ENCOURAGING piracy! Why buy the game and go through all of this shit when you can download a cracked version and play? Valve will feel this one in the morning. I know I would've gotten Half-Life 2 if they didn't include all this crap.

  31. Comment removed by account_deleted · · Score: 5, Insightful

    Comment removed based on user account deletion

  32. Don't Buy It, Stupid by the_mad_poster · · Score: 5, Insightful

    And every geek on here that screams and moans and whines about Microsoft activation ran out and bought the damn game the minute it was on the shelf, I'm sure.

    Slashdotters: Walking the Walk and Mumbling the Talk since 1997.

    --
    Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
  33. Steam(ing pile of shite) by InfiniteVoid · · Score: 2, Interesting

    A month or two ago I was feeling nostalgic and loaded up my (legal, paid-for) copy of HalfLife. I wanted to play online (Natural Selection, in particular) so I had to download Steam and register my product, which I was happy to do. The benefit of automatic updates seemed well worth creating an account and giving them my serial number.

    But... it took a couple DAYS for my registration to go through. And crawling their bulletin boards showed that this had been a common problem for months.

    The disregard for paying customers is the main reason I won't be buying HalfLife 2 or any of their other products any time soon.

    That, and the fact that I'm now playing EverCrack II. :)

  34. Re:Poor planning by game designers by Cyclone66 · · Score: 2, Interesting
    Don't jump to conclusions, the game is still in beta and they're testing things. Also there are 500,000 beta testers and (hopefully) less servers than for retail. Ordinn, a guy from Blizzard posted this on their boards:
    Hi all, A number of inquiries have come in about the lag issues on some of the servers, so we want to take some time to provide more in-depth information for you. Some of you might be surprised to learn that the lag you're experiencing is an expected and necessary part of the open beta test. Contrary to what some of you might believe, the open beta test is intended as a massive stress test, and not just a free demo of the game prior to launch. Having hundreds of thousands of testers playing the game at this time lets us analyze how well our server infrastructure -- made up of the best, most up-to-date hardware available -- can handle extremely large server populations. In fact, the open beta test is allowing us to simulate having an even greater number of testers spread across even more servers than we currently have up. In terms of concurrency, we're already seeing servers with twice as much population as we had during the closed beta test, and our total overall concurrency, across all servers, is already rivaling that of the most popular MMORPGs currently available. Keep in mind, also, that this population is distributed across a relatively small number of servers -- again, for the exact purpose of stress testing them. In general, lag issues are caused when thousands of players congregate in one or two zones on a server. When this happens, the normal communication that comes from the server -- which includes information about every NPC, monster, player, item, etc. in the area -- increases to the point where the flow of data can get backed up. For those of you who are concerned about server stability and possible loss of character-related information, take heart knowing that the lag you experience when this backup happens is not at all related to stability; it's more of an issue with how quickly the data is handled. That is, with an excess of communication from the servers, the data remains stable, it just has to wait its turn in line to be processed. Running a massive open beta test like this allows us to steadily optimize how the data is processed. With half a million people having signed up and been accepted into the open beta test, we have the unique opportunity of being able to fine tune our code prior to release in a way that most other MMORPGs have not. These code optimizations are done server side and do not require players to patch. As more and more testers finish their beta-client installations and start logging on, we'll be able to do even more analysis and optimization prior to release. While this process brings about a challenge for those of you facing lag issues, it ultimately helps us maintain our schedule of analyzing and optimizing our code for all of our servers, including the ones that have yet to be brought online. We are looking forward to having hundreds of thousands of players enter the world of Azeroth on November 23, and we're grateful that you all have the interest and the patience to help us do this last, sometimes challenging, bit of testing. Your assistance with this will truly help us ensure that World of Warcraft will run as smoothly as possible at launch.
    Article
  35. Re:Speculation:Not just demand, they are being DOS by SpecBear · · Score: 5, Funny

    Maybe cool from a vinctiveness standpoint, but not for notoriety. Who would you brag to?

    Script Kiddie #1: Dude, I totally DOS'd Valve. Steam was down for like hours.

    Script Kiddies #2-9: You bastard. I spent 3 hours waiting to activate Half Life 2. Your life is now forfeit.

    Script Kiddie #1: Aaauugh! Somebody help! Gaaah! My eye!

  36. Re:This happened to me last night by bloodstains · · Score: 5, Informative

    What if I don't have the Internet? What if I want to play on a lan that doesn't have Internet access?

    I guess you'll learn to read the System Requirements next time:

    Minimum System Configuration
    * 1.2 GHz Processor
    * 256MB RAM
    * DirectX 7 capable graphics card
    * Windows 2000/XP/ME/98
    * Mouse
    * Keyboard
    * Internet Connection

  37. The problem with DRM... by chade01 · · Score: 5, Insightful

    Some people have alluded to this already, but this just goes to show that "Digital Rights Management" present more of a violation of digital rights than a management system.

    When I pay for a game, I should have access to play the game from the moment I own it until the end of time. The ability to continue playing the game should not rest in the hands of the company from which I purchased it.

    Take for example, the current EFF battle against Blizzard Entertainment. If Blizzard decides to discontinue battle.net in the future, should legitimate paying customers be the ones who suffer? After all, they paid for a game with the expectation that Internet gameplay was one of the many features available to increase replay value. Thus, if they want to take matters into their own hands and create custom servers to allow continued online play, that should be their right.

    The same goes for Steam. After all, when Half-Life first was released, they used Won.net to host their online gameplay. I cannot count the number of times that I was unable to play (despite having a legitimate CD-Key) because either the Master CD-Key server was down, unreachable, lagged, or just malfunctioning. Now they've moved to Steam and everyone who has the original Half-Life game finds their CD has been rendered obsolete!

    For this reason, users should have the right to do more than simply "make a backup copy". They should have the right to crack, break, and generally f*** up copy protection. They should have the right to run private servers for online play. Bottom line -- they should have the right to decide whether or not they can continue normal use of a program which they purchased fair and square. After the money changes hands, the game belongs to me -- not the company. So get your grubby hands off, you greedy bastards.

    1. Re:The problem with DRM... by Shodan2020 · · Score: 2, Informative

      Actually, everyone who has the original half-life game with key id can play Half-Life, TFC, Counter-strike, whatever, over Steam. WON being discontinued didn't render anything obsolete. You have to dl a small 500k steam setup exe and install it. Form a steam account (takes like 10 seconds) and put in your CD key for half-life. It will unlock Half-Life and all these other mods that you can use. It's not hard. Really.

      --
      Moved sig for GREAT JUSTICE!
  38. Just buy it through steam by ValuJet · · Score: 5, Informative
    I purchased HL2 through steam and had no such problems. I probably would not have purchased the game if it wasn't for the ability to buy it online over the internet. I loved not having to wait in line at a store or install it from discs.

    I understand that people who purchased the game via the brick and mortar stores kinda got the raw end of the deal, but I was very satisfied with the way buying this game worked.

  39. Re:I bought it from a store and was able to play, by David+Horn · · Score: 2, Interesting

    I bought the game from a store yesterday. It only took 20 minutes to install off the 5 CDs, you would think they could make it on DVD. And whats with not giving us jewl cases for a $55 game? Cheap paper sleves are for Drivers, not AAA title games. [/rant].

    I don't know about the rest of the world, but in the UK it was released on DVD. At least we're embracing the future - I vaguely recall the same thing happening with Far Cry. For some unbelivably stupid reason the publishers assume that America lacks DVD technology.

    We should have lost disc swapping 5 years ago.

    --
    PocketGamer.org - For the gamer on the go!
  40. Leave Valve's authentication servers alone... by Anonymous Coward · · Score: 2, Funny

    ...and get the .torrent!

    See you in the swarm!

  41. I'm sorry, but that's not our problem by Sycraft-fu · · Score: 4, Insightful

    If they choose to make the retail, boxed, version require online activation it is their responsibility to ensure that their servers can take the load. If they can't that's their failing and their fault exclusively. No one forced them to do this, you can make plenty of money without a draconian copyprotection scheme. UT2004 was patched to not even do a CD check, and only checks the key in multiplayer mode (when you have to be on the net anyhow) and it sold plenty.

    I have no sympathy for companies that think they need bitchy-ass copyprotection and then can't properly implement it. It is YOUR job to make the experience easy for your customers.

    Not only that, the more your protection messes with their experience, the more incentive there is to illegally copy the game. An illegal copy will just work. No activation, no registration, just install and go. If the servers are all backlogged to hell, makes an illegal copy look much more tempting.

  42. Re:not Steam's fault by realdpk · · Score: 2, Insightful

    "While I agree with you that it's a pain.. Why blame Valve? Isn't this just a reaction to rampant piracy in the community?"

    Why not blame Valve for taking the wrong approach (by annoying paying customers) to solving what is, in fact, unsolvable?

  43. Heh by bhsx · · Score: 4, Funny

    Steam is vaporware!

    --
    put the what in the where?
  44. Crazy EULA by Barlo_Mung_42 · · Score: 2, Interesting

    There was part of the agreement near the end where you had to promise that you would not give the game to a terrorist or any national from a country that supports terrorists.

    Dang, and that was always my favorite side in CS.
    Seriously though, did anyone else think that was odd?

  45. preparation of valve, insider's view by Anonymous Coward · · Score: 2, Interesting

    throwing servers at a problem is a very management-esque way of dealing with things. this is not the case.

    i am not allowed to share, but if you have any idea how much bandwidth steam is doing, sustained, right now, it would blow you away. i know for a fact valve spreads its servers out through many providers to lessen the load on each node, but in the end there is only a finite amount of upstreams they can get traffic through.

    i also know for a fact that other providers who they have contracts with had to shut down valve's connections since steam was completely detroying their network. how is it Valve's fault when the over-excited sales guy @ MegaColo signs them up for a couple of gig-e connections that turn out to be duds?

    all it takes is one overloaded router @ MegaColo for them to decide that the popularity of HL2 is destroying their network, and Valve is shit out of luck, port admined down, take your servers somewhere else. again, THIS HAS HAPPENED. 24 hours before hl2 went live bandwidth ramped up dramaticly and many providers started showing their true colors.

    Valve is working to resolve these issues trust me, last night at 3am i was moving around linecards so we could accomodate another connection.

    posting anon, i don't work for valve but i work for someone they have contracts with.

  46. FUD FUD FUD by That's+Unpossible! · · Score: 2, Interesting

    I was thinking that if I was a criminal, I would already be playing.

    One of your few valid criticisms...

    In order to play, you have to have Valve's spyware program running on your system.

    You must have a different concept of "spyware" than I do. Can you explain how exactly Steam is spyware? They tell you what it reports to Valve. You choose to install it (you don't have to buy HL2). It is simple to uninstall it. Choice, valid information, and easy uninstallation are 3 things not found in real spyware.

    You have to sign yourself up on two different services.

    Not sure what you mean. I created a Steam account, bought HL2 via Steam, downloaded it, unlocked it. I started downloading it a few weeks ago, so it was just a matter of unlocking it when the day hit.

    An internet connection is mandatory as you play the game.

    This is false. An internet connection is mandatory to unlock the game initially.

    keep the disk in your computer while playing

    Not sure why this would be, if it is true, since anyone that bought it via steam of course does not need to do this.

    Updates are mandatory.

    Right-click on HL2 in Steam, select Properties, and change the automatic update setting. I do not see any indication that updates are mandatory for HL2. I can imagine they are for any online games, to prevent cheating.

    If you click the "play" button, you have to wait 50 minutes before the game actually starts

    If this is true, I think your system is not up to the task of HL2 to begin with.

    --
    Ironically, the word ironically is often used incorrectly.
  47. Geez, you people need some friggin' perspective by Richard+Jones · · Score: 2, Informative

    I, along with countless others (judging by the hl2 forums), managed to have my game unlocked for playing withing *minutes* of the official release time.

    That's simply *impossible* without the online distribution and online unlocking mechanisms that Valve put in place. Unless you live *in* the store, and have an incredibly fast CD drive and ability to swap CDs at a superhuman rate. Even then, I doubt you'd be able to beat my time.

    You people are whining because you were delayed in some cases by 2 hours?!? Get a grip!

    So their servers were unable to cope with an initial spike. So what? Do we pile on the abuse whenever some poor schmo's webserver gets slashdotted? So Valve did underestimate the peak of that spike. So what?

    And finally, I'll always support Steam because it means the money is going straight to the developer. That's a good thing in my books.

    ps. I've never had a problem with the password resetting system either, and I've used it a number of times.

  48. PARENT qualifies as "Informative" by chade01 · · Score: 2, Informative

    You guys have some low ass standards for informative.

  49. Re:not Steam's fault by 3terrabyte · · Score: 2, Insightful
    Right... because Doom3 had such bad sales.

    Wrong. It is their fault for going overboard. And it's completely up to them if they want to go this route. Just like any product, it is still up to the consumer masses to make their likes and dislikes of their experience with the product. And if that includes installation hoops...

    --

    Why are there only 19 people folding@home for slashdot?

  50. Re:phone number to complain? by mrchaotica · · Score: 2, Informative

    Read this, print it out, and take it with you when you try again to return the product. I'm reasonably sure there's something in it to the effect that stores are prohibited by law to refuse a refund for a non-functioning product, even if it's an open game.

    [insert standard "IANAL" disclaimer here]

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  51. Experience from someone who bought the game: by Thaelon · · Score: 2, Informative
    • Install the game from 12x DVD-ROM drive (DVD edition of the game): 5 minutes.
    • Activate/Unlock/Enable the game I bought: 45 minutes. (I'm wtf'ing at this point already.)
    • Start the game off a SCSI 3 RAID 0 Array of (4) Atlas 10K IIIs on a system with 768MB of RAM: 2 minutes (More wtf'ing ensues.)
    • Have the game crash and hardlock a dual CPU computer: 45 seconds to fully lock up & require a reboot.
    • Reboot: 2 minutes
    • Attempt to start the game and have steam tell me, "Sorry this game is unavailable right now, please try again later.": (Extremely irate WTF'ing ensues!) I bought the fucking game, I installed the fucking game, why can't I PLAY THE FUCKING GAME!?!
    • Attempt to start the game again, (watching task manager): hl2.exe appears after 5 seconds, then vanishes.
    • Attempt to start the game again, (watching task manager): hl2.exe appears after 5 seconds, then vanishes.
    • Attempt to start the game again, (watching task manager): Game starts, requires 2 minutes. (head shaking ensues)
    55 minutes after I start installing the game, I get to play it.
    To Valve: Steam is an atrocity, I just bought the collector's edition and I'll probably crack the game anyway so I can run it without the atrocity that is steam and without the disc. (The disc is required by the way, at least to start the game if you installed from a DVD).
    --

    Question everything

  52. Re:This happened to me last night by 9Nails · · Score: 2, Informative

    I read somewhere at Steam, or maybe in the *gulp* users manual, that you need to connect to the Internet to register. And if you click the little box on the Steam login window that reads "Remember my password" then you can use Steam in an off-line mode and play your games disconnected from the Internet.

    This is all theory, I haven't actually tried it yet.

  53. This remind's me of Mr. Garrison's "IT" by fluxrad · · Score: 2, Insightful

    "Sure - it shoves a rod up your ass, but it sure beats dealing with Vivendi."

    In this instance I'm sick of people picking sides, as if they had to absolve either Vivendi or Valve of all wrongdoing. I'm sorry, but both companies are buttholes for playing this middle-man game that in the end only winds up screwing the consumer. Buy from Vivendi: Valve gets less cash and you have to unlock the CD. Buy from Valve: they screw the giant Vivendi but you have to download over a gig of data and the servers are inundated. Moreover you don't actually own anything.

    Both companies are trying to screw eachother at the expense of the consumer, pure and simple.

    Oh, and as for...

    By the way, people preloading HL2 didn't have a problem playing it, only those who bought retail (Vivendi's domain) requiring activation.

    I think my credit card is going to be double-charged because of Steam's screwed up billing system which errored out on the first try but still appears to have charged my card. It also took over 30 minutes from the time I started unlocking the game to the time I finally got to play it.

    It's an amazing piece of software that is certain to win game of the year. But that doesn't mean Valve couldn't have done way better with Steam.

    --
    "It is seldom that liberty of any kind is lost all at once." -David Hume
  54. Not so. by igorthefiend · · Score: 2, Informative

    While indeed those who bought the retail version did suffer more, there was a period last night (around 10PM GMT) when you couldn't *log into* Steam at all, no matter which version you had.

  55. Gotta stop ENCOURAGING Piracy. by mcheu · · Score: 3, Informative

    There's a reason why I'm posting here instead of playing that game.

    My own experiences were more like:

    Insert disc1. wait...3 minutes
    Insert disc2. wait...3 minutes
    Insert disc3. wait...3 minutes
    Insert disc4. wait...3 minutes
    Insert disc5. wait...3 minutes

    Fill in blanks for steam. wait... 5 minutes.

    "Unable to find Master AuthenticationServer"

    Retry.

    "Connection Reset by Peer."

    Swear. Retry.

    [repeat any of 5 random error messages]

    Swear. Repeat.

    Email to Sierra Tech support. Email bounces.
    OK. Try VUGames Tech support. web email form disabled -- it's there, you just can't type anything into it.
    OK. Try emailing directly. Email bounces.

    Swear. Swear some more. Give up and go out.

    Next day. Try again. Ok it accepts my registration, but authentication servers are too busy to activate me for real, so it sort of puts me on probation and lets me play. Still waiting for Steam to recognize me as a legit user.

  56. Vivendi Support: You must be joking! by geek42 · · Score: 2, Interesting
    {Vivendi.Agent1} Please let me know what is says in front of Status: Offline mode:

    {Visitor 0} Status: Ready to play

    Offline mode: ready

    {Vivendi.Agent1} Now Close this window and disconnect your internet connection.

    {Visitor 0} You must be joking.

    ... a couple minutes pass ...

    {Visitor 0} If I disconnect my net connection, how will we continue our little chat?

    ... a while longer ...

    {Visitor 0} Are you still there or what?

    {Vivendi.Agent1} Ok then i will give you the procedure to run the game offline and you can try launching the game offline.

    ...

    About 5 minutes later he coughed up the location of the FAQ on steampowered.com. Dude.

  57. Future Shop will install it for you by Black+Pete · · Score: 2, Interesting

    When I picked up my copy from Future Shop yesterday, they had flyers up everywhere saying that they will install Halflife2 for you for $19.99 (CDN).

    Me and my friends laughed it off while we were standing in the checkout line, joking about dumb computer users, and how we could easily do the same thing for $10 or less...

    After having gone through the horrific install process that is Steam (story too long to write here -- it involves hours, error messages, reboots, Steam interrupting me with survey messages - WTF!), a sobering thought came to me: that $19.99 flyer at Future Shop no longer seemed like a laughing matter.

    If it was difficult for me, with 25 years of computer experience under my belt, imagine what it must seem like to the average Joe User.

    You know there's something WRONG with your copy-protection system when Future Shop is offering a service to install your game for your customers!

  58. The most annoying thing by Zhe+Mappel · · Score: 2, Interesting
    ...was when the installer bombed out on Disc 4 with an error message.

    A few minutes Googling the newsgroups came up with an answer: Valve had stupidly failed to test the installer with the option to install CS turned off. Back to square one, and another twenty minutes of feeding CDs...

    Busy lines to get Steam content? Not pleasant, but understandable. Shipping your installer in this state, after five years of development? Valve should apologize.

    The game rocks, but nobody should have to jump through 90 minutes of hoops after paying $50.

  59. Re:not Steam's fault by sprayNwipe · · Score: 2, Insightful

    Why buy the game and go through all of this shit when you can download a cracked version and play?

    Okay, lets see my choices:
    * Buy legally by clicking on "Play Half-Life 2" in Steam and entering credit card, then best case play it in 5 minutes (if you pre-loaded), worst case play that afternoon (after it's downloaded, and saying that the auth servers are saturated)

    * Find an IRC channel, then hunt around for a download site, find a torrent somewhere, wait for hours while there are too many peers and only one seed, have it slowly trickle down over a day or even more, unrar 50 different files, install it, find out that the crack that came with it didn't work, find a new crack, install, play, and then have a 50% that the developer can detect warez'ed versions and alter the game accordingly (see the new Vampire: The Masquerade game, which co-incidentally uses the same engine as HL2).

    Knee-Jerking about anything that registers online and calling it DRM is just stupid.

    Lets see what we've got - an online distribution method where you can download and play the game on as many computers as you want, where you can preload all the data before the game is released so that you don't have to download any data when the game is released, and where the artist gets the money instead of publishers and labels - and yet because you had to wait for half an hour to authenticate on the day after release (note: not when it was released), it's suddenly hellspawn on par with Microsoft DRM in music.

  60. Re:not Steam's fault by Fallen_Knight · · Score: 2, Informative

    www.suprnova.org -> games -> half-life 2
    bittorrent download, fast, and works.

    That is how hard it is to pirate a game nowadays.