Slashdot Mirror


Smart Hotel Rooms in New York City

hc1379 writes "Back in the 90's, Mark Weiser a Xerox PARC scientist envisioned future computing will weave themselves into the background of our everyday life. People will use computing as natural as they use writing instruments. He called it ubiquitous computing (aka pervasive computing). UbiComp was a good research idea, but did not really find its way into the commercial market, at least not in the life time of Mark Weiser, who died in 1999. One of Harry's blog reports that the Mandarin Oriental in Manhattan has smart hotel rooms that can keep track of guests' preferences and change the room conditions automatically (e.g., adjusting room temperature and lighting conditions based on the guest's preference, and alerting maids when the minibar is running low on soda)."

131 comments

  1. Computers are great by PunkOfLinux · · Score: 5, Funny

    I try a lot to build computers into whatever I can. Making technology useful for anything and everything, thus simplifying life, is really what technology is all about.

    Instead of just making a toaster, why not make a toaster that learns how different people like their toast?

    Or, instead of making a set of speakers, why not make a set of speakers that can automatically adjust to prevent distortion, no matter the volume level?

    1. Re:Computers are great by Anonymous Coward · · Score: 0
      Instead of just making a toaster, why not make a toaster that learns how different people like their toast?

      You mean like the one from Red Dwarf?
      http://en.wikipedia.org/wiki/Red_Dwarf_characters# Talkie_Toaster
      You are an evil person;-)

    2. Re:Computers are great by gkuz · · Score: 4, Insightful
      Instead of just making a toaster, why not make a toaster that learns how different people like their toast?

      My toaster has a dial on the front, that adjusts from "lighter" to "darker". It's actually very easy to use, and I don't have to log in before toasting my bagel. It's really pretty well "simplified" already. How much simpler do you propose to make it?

    3. Re:Computers are great by aktzin · · Score: 2, Funny
      Right on. Technology shouldn't be complicated just because it can be. To illustrate this point let's turn to the classic story recounted in a previous /. story:

      http://hardware.slashdot.org/comments.pl?sid=15874 7&cid=13299054

      --
      Quantum mechanics: the dreams that stuff is made of.
    4. Re:Computers are great by njchick · · Score: 1
      A smart toaster should recognize you by biometrics and use the settings you used last time you were using the toaster. If the toaster doesn't know you, it should refuse to toast until you set it up.

      That would be even more useful with showers. Different people prefer different water temperature.

    5. Re:Computers are great by xs650 · · Score: 4, Insightful

      Let me know when the toaster is smart enough to know how I want the toast this time instead of how I had it last time.

      Turning a dial is lot simpler than trying to outwit some appliance that thinks it knows what I want.

    6. Re:Computers are great by Frogbert · · Score: 2, Funny

      This much simpler!

    7. Re:Computers are great by Elvis+Impersonator · · Score: 2, Insightful

      Simple example of technology gone awry: Your phone: You are talking on the phone and someone else calls. It interrupts your conversation with beeping. You interrupt the person you are talking to in order to look at caller ID to see who is talking. You click over to tell them you are talking on the phone and will call them back. End result - ball's in your court. My phone: Automated response system known as busy signal. Ball is firmly in caller's court.

    8. Re:Computers are great by ottothecow · · Score: 1

      My friend possesed a toaster that would refuse to toast again if you stuck the toast back after it popped up. You had to turn the dial to a darking setting and then push it down. Apparently it must have sensed a temperature or something instead of just a simple timer...complete pain in the ass.

      --
      Bottles.
    9. Re:Computers are great by mmontour · · Score: 2, Insightful

      Your "smart" toaster sounds like something that Microsoft would come up with. I'd rather have the talking one from Red Dwarf.

      "refuse to toast until you set it up"? Why not just fall back to the traditional manual control? If I want "smart" mode, I'll push a button for it.

      As for remembering the setting I used last time, that's no good unless it also knows that I'm toasting the same kind of bread as last time. It doesn't allow for the possibility that I might want my toast darker than I did yesterday. Do I have to create a new account for that? Can I even can do that, given that it's using biometrics?

      If you're adding electronics to a toaster, give it something that improves the fundamental process. Measure the change in surface reflectivity to detect done-ness, instead of just a time or temperature control. Control humidity by turning on a small fan. Apply different amounts of heat to the top and bottom surfaces of a bagel. Detect when the crumb tray is about to catch on fire and shut off the power. Etc.

    10. Re:Computers are great by RicktheBrick · · Score: 1

      The toaster as all electrical equipment should report to the computer whenever it is using electricity. Everything in the house that cause flow of any kind(water, gas or electricity) should report when ever they have need of any of those. The computer should know if there is any flow and determine if there is any problem with that flow. Every room in the house should have a speaker and a microphone which the computer could keep in contact with everyone in the house. The computer should know when the resident leave the house and therefore know if a noise in the house is a problem. Everyone in the house should have a wrist watch/pulse detector and thus the computer should be able to determine if anyone has a medical problem. Windows should be double paned with a motorized venetian blinds in the center. The computer would determined by the need of the house for heat whether or not to open them.

    11. Re:Computers are great by Sen.NullProcPntr · · Score: 1
      ...and use the settings you used last time you were using the toaster...
      That would be even more useful with showers...

      This brings up an important safety tip; never use a toaster in the shower.

      But I think the real answer is voice recognition.
      That way you can tell the toaster to make it dark or light or "do the best you can in 45 seconds, I'm late for work".
      Same thing with the shower; hotter, cooler, less water, more water, off while I lather my hair, back on to rinse, etc...

      Or as a great fictional character was known to say to an equally fictional computer: "Tea. Earl Gray. Hot."

    12. Re:Computers are great by typidemon · · Score: 1

      You don't need to use the dial, it already knows what you prefer.

    13. Re:Computers are great by typidemon · · Score: 1
      It doesn't mean that the simple phyiscal instruments are removed from the toaster, you can have both.

      Besides, what kind of freak changes the way he likes toasting normal every day bread? a smart toaster would understand what kind of bread is being put in it, and what your preferences are for it.

    14. Re:Computers are great by Celsius+233 · · Score: 1

      Eliminate the 'medium' and 'dark' toast options, which turn your toast into a smoldering mass of pure carbon which no one in their right mind would even think of eating.

      --
      Denham's Dentrifice, Denham's Dentrifice, Denham's Dandy Dental Dentrifice, Denham's Dentrifice Dentrifice Dentrifice.
    15. Re:Computers are great by zenslug · · Score: 1

      Hey, buddy, it's called sarcasm.

      (This post was automatically submitted by a Roomba)

    16. Re:Computers are great by Heembo · · Score: 1

      Duuuude that SO much hard work! I want my toaster to tell me THIS as I walk into the kitchen first thing in the morning: "Good morning Jim. I just finished walking the dog, and based on your average eating habits I started your toast about 45 seconds ago." That is of course after my coffee maker tells me: "Your cup of coffee is ready and waiting for you at your desk. You are still spilling drops "on route" to your desk so your cup is waiting for you already." I like the idea of UbiComp - think "The Jetsons", man!

      --
      Horns are really just a broken halo.
    17. Re:Computers are great by serutan · · Score: 1

      Making technology useful for anything and everything, thus simplifying life, is really what technology is all about.

      Sorry, but that's not what technology is all about. That's what geeks want it to be about, but what it's really about is making money, often by convincing otherwise intelligent people that they need more gadgetry to make toast or turn their lights on and off.

      Truly useful ubiquitous computing might someday throttle our credit cards instead of our thermostats, or warn us not to buy things we can't afford, or remind us not to eat crap that's going to clog our arteries. We've already got plenty of remote control. What we need now is technology that helps us improve our self control.

    18. Re:Computers are great by Jerk+City+Troll · · Score: 5, Funny

      Source: http://philip.greenspun.com/humor/eecs-difference- explained

      Once upon a time, in a kingdom not far from here, a king summoned two of his advisors for a test. He showed them both a shiny metal box with two slots in the top, a control knob, and a lever. &ldquolWhat do you think this is?”

      One advisor, an engineer, answered first. “It is a toaster,” he said. The king asked, “How would you design an embedded computer for it?” The engineer replied, “Using a four-bit microcontroller, I would write a simple program that reads the darkness knob and quantizes its position to one of 16 shades of darkness, from snow white to coal black. The program would use that darkness level as the index to a 16-element table of initial timer values. Then it would turn on the heating elements and start the timer with the initial value selected from the table. At the end of the time delay, it would turn off the heat and pop up the toast. Come back next week, and I'll show you a working prototype.”

      The second advisor, a computer scientist, immediately recognized the danger of such short-sighted thinking. He said, “Toasters don't just turn bread into toast, they are also used to warm frozen waffles. What you see before you is really a breakfast food cooker. As the subjects of your kingdom become more sophisticated, they will demand more capabilities. They will need a breakfast food cooker that can also cook sausage, fry bacon, and make scrambled eggs. A toaster that only makes toast will soon be obsolete. If we don't look to the future, we will have to completely redesign the toaster in just a few years.”

      “With this in mind, we can formulate a more intelligent solution to the problem. First, create a class of breakfast foods. Specialize this class into subclasses: grains, pork, and poultry. The specialization process should be repeated with grains divided into toast, muffins, pancakes, and waffles; pork divided into sausage, links, and bacon; and poultry divided into scrambled eggs, hard- boiled eggs, poached eggs, fried eggs, and various omelet classes.”

      “The ham and cheese omelet class is worth special attention because it must inherit characteristics from the pork, dairy, and poultry classes. Thus, we see that the problem cannot be properly solved without multiple inheritance. At run time, the program must create the proper object and send a message to the object that says, 'Cook yourself.' The semantics of this message depend, of course, on the kind of object, so they have a different meaning to a piece of toast than to scrambled eggs.”

      “Reviewing the process so far, we see that the analysis phase has revealed that the primary requirement is to cook any kind of breakfast food. In the design phase, we have discovered some derived requirements. Specifically, we need an object-oriented language with multiple inheritance. Of course, users don't want the eggs to get cold while the bacon is frying, so concurrent processing is required, too.”

      “We must not forget the user interface. The lever that lowers the food lacks versatility, and the darkness knob is confusing. Users won't buy the product unless it has a user-friendly, graphical interface. When the breakfast cooker is plugged in, users should see a cowboy boot on the screen. Users click on it, and the message ‘Booting UNIX v.8.3’ appears on the screen. (UNIX 8.3 should be out by the time the product gets to the market.) Users can pull down a menu and click on the foods they want to cook.”

      “Having made the wise decision of specifying the software first in the design phase, all that remains is to pick an adequate hardware platform for the implementation phase. An Intel 80386 with 8MB of memory, a 30MB hard disk, and a VGA monitor should be sufficient. If you select a multitasking, object oriented language that

    19. Re:Computers are great by DeafByBeheading · · Score: 1

      You don't have to log in? Dude, that's leaving your toaster wide open to a local root exploit.

      --
      Telltale Games: Bone, Sam and Max
    20. Re:Computers are great by jacksonj04 · · Score: 3, Interesting

      Our shower is computer controlled with user profiles, it's a pain in the ass. Yes, it has shower, rain shower, steam generator, body jets and foot massager features (Sometimes all at once) but all I want is a bloody shower.

      The profiles are useful for getting a starting point (Such as turning off the bits I don't want), but from there on it's manual control.

      On the plus side, the computer control keeps the water pressure and temperature constant at whatever you set it to (On a nice LCD, so you can see the temperature) even when people flush the toilet. *That's* what computer control should be for, none of this profile nonsense.

      --
      How many people can read hex if only you and dead people can read hex?
    21. Re:Computers are great by Hitman_Frost · · Score: 1

      Regarding the general weirdness of toaster design - how come every toaster comes with the option of making burnt toast? I mean, is there a use for burnt toast which I am unaware of? Surely people can't be eating it?

      My toaster has a rotary dial from 1 to 5. 2 makes perfect toast, 3 is kind of dark and crispy. I suspect that 5 would probably risk starting a kitchen fire... (No, I haven't seen a toaster that goes up to 11 either) ;-)

    22. Re:Computers are great by PTK502 · · Score: 1

      Ok let me get this straight, a computer to monitor my room for my preferences... Ok first off great just what i need the mini cam on the mini bar, or the mini cam on my bed. Some cleaning crew watching me do my thing at night yeah right thanks but no... on the lighter side... 1: How is it going to know what hair color I want on my female escort? 2: How does it know when i want said escort to arrive 4: Does it know that i locked my wife out ? 5: How does it know what TP i want in the bathroom I dont see the registration process asking these question when i sign into a hotel.... LOL, Hey if I spend all night with the escort and im to tired to get up will it call my office and tell them im going to be late or maybe not in and give a good reason why not? and as for the Toaster Guy .... I bought mine at the Dollar Store for 10 bucks ( oxy whatever huh? ) and i just set it and forget it ..... ( Ronco quote )

    23. Re:Computers are great by Anonymous Coward · · Score: 0

      You can actually do all this, and it's not that difficult. Try http://www.misterhouse.net/ for opensource home-automation and enjoy!

    24. Re:Computers are great by Foobar+of+Borg · · Score: 2

      Especially if Microsoft designs the software for it. I mean, with Word for example, when I am writing a paper and use "et al." it automatically changes to the French dictionary, even though this is a common term for English language papers when you are referencing a document with multiple authors. I guess if they designed the toaster, it would assume you want it black because you turned in a particular direction one morning. Then, every morning after it assumes you want your toast black.

    25. Re:Computers are great by uncqual · · Score: 1
      Windows should be double paned with a motorized venetian blinds in the center. The computer would determined by the need of the house for heat whether or not to open them.

      That's just asking for a whole new set of viruses designed to cause the blinds to raise at the most unexpected times after detecting the gender, age, appearance, and state of undress of each occupant.

      --
      Why is there an "insightful" mod and why isn't it "-1"? If I wanted insight, I wouldn't be reading /.
  2. Sounds a lot like by ScrewMaster · · Score: 1, Funny

    living on the Enterprise-D.

    --
    The higher the technology, the sharper that two-edged sword.
  3. Heh heh heh... by lewp · · Score: 5, Funny

    Oh, the minibar was never in danger of running low on soda...

    --
    Game... blouses.
    1. Re:Heh heh heh... by Anonymous Coward · · Score: 0

      That's exactly what I was thinking. Or maybe it only alerts the maid if the minibar is low on soda because otherwise all the people in these smart hotel rooms would be insane and belligerent.

    2. Re:Heh heh heh... by deltalimasierralima · · Score: 0

      If I have to sit in front of some crappy UI and key in all sorts of different preferences of mine before checking in, its not something I would call "smart" anyway

    3. Re:Heh heh heh... by Rodness · · Score: 1

      Five or six months ago I was on business travel and stayed at the Ritz Carlton in Tyson's Corner, Virginia. When I went to check out, there were several charges from the minibar that I did *not* drink.

      It turned out that the "smart" minibar recorded a purchase when I took an item out (it was some crazy $10/bottle Norwegian spring water or something, which I decided wasn't worth it) and didn't realize that I had put it back without drinking it.

      The desk employee apologized profusely and credited my account, explaining that this happened all the time and that they'd been outwitted by the technology. So, instead of simply having the maid count the items in the minibar, they spent heaven only knows how much money on this "smart" minibar system and managed to irritate any guest who had the misfortune of opening the fridge and balking at the prices.

      Sometimes adding technology to simple things makes it better, and sometimes it makes it worse.

  4. Jane, stop this crazy thing! by Senes · · Score: 4, Interesting

    Would be amusing to see what one good hacker or software glitch could do with a room like that. As if being able to scan people's important info out of a key card wasn't enough.

    1. Re:Jane, stop this crazy thing! by segment · · Score: 1

      You should have also taken the time to mention that rich bastid bringing his mistresses to these hotels only to one day bring his wife... "See honey just how you like it..." Seriously though, In a way its a nice idea but too much gadgetry and technology is started to churn out more couch potatoes than thinkers in my opinion. To think this time last year I was explaining a conceptual tcp based attack to a freaking compsec PhD who couldn't understand basic network analysis (not kidding either)... Amazing.

    2. Re:Jane, stop this crazy thing! by coleblak · · Score: 1
      --
      77 HITS
      Really Long Off Topic Combo
  5. My preferences, eh? by imboboage0 · · Score: 4, Funny

    When they figure out that I would prefer not to pay and adjust accordingly, then we're talkin.

    --
    Honesty may be the best policy, but by process of elimination, dishonesty is the second best policy.
    1. Re:My preferences, eh? by Iznogood · · Score: 1

      Remember this comment when, in the middle of the night, the bed suddenly catches on and flings you out the window.

  6. I can just hear it now by AutopsyReport · · Score: 3, Funny

    "This is Seth from the Mandarin front desk. The following DVDs have been automatically charged to your account: Drunken Hussies, Backdoor Patrol, and Mona Lisa Smile. Thank you."

    --

    For he today that sheds his blood with me shall be my brother.

    1. Re:I can just hear it now by gardyloo · · Score: 2, Funny

      That's not pervasive computer. That's perversive computing.

    2. Re:I can just hear it now by Anonymous Coward · · Score: 0

      i work for koolconnect, the company that created the video system in this exact hotel. it was the very first high definition in-room VOD system in the world, and in many ways still is. the messaging system on the tv? that's us too.

      we don't have drunken hussies, backdoor patrol, or mona lisa smile on the playlist. we do have an assortment of high-definition porn for your enjoyment, however. but don't worry, the titles are priced the same as the studio movies and don't show up on your bill. buy all the porn you want!

      the hotel's fantastic, as are all the mandarin properties.

    3. Re:I can just hear it now by multiplexo · · Score: 2, Funny
      "This is Seth from the Mandarin front desk. The following DVDs have been automatically charged to your account: Drunken Hussies, Backdoor Patrol, and Mona Lisa Smile. Thank you."

      Hey! I didn't rent Mona Lisa Smile. It was Mona Lisa's Pearl Necklace.

      --
      cheap labor conservatives - they want to keep you hungry enough to be thankful for minimum wage.
    4. Re:I can just hear it now by freakmn · · Score: 1

      I believe that the movie list was a reference to the movie Dodgeball. Oh look, I'm right.

      This is Seth from Videorama. The following DVDs are now overdue: "Drunken Hussies 3", "Backdoor Patrol 5" and "Mona Lisa Smile". Thank you.

      --
      warning: This post is likely to contain gobs of dripping sarcasm. Consume at your own risk.
    5. Re:I can just hear it now by Landshark17 · · Score: 0

      Is there a "Watch AC" option?

      --
      This sig is false.
    6. Re:I can just hear it now by multiplexo · · Score: 1
      Damn! You are a fucking stallion! I knew I'd seen that somewhere before. You sir are a master of film dialogue trivia and memorization and I admire you for it. Really, I do, this is just one of those ways that guys can do that drives women crazy because they just don't understand it. You frigging rock. You must drive your girlfriend/wife crazy.

      --
      cheap labor conservatives - they want to keep you hungry enough to be thankful for minimum wage.
  7. This long by Barkley44 · · Score: 1

    It really took that long to develop this and implement it commercially? Some things seem so slow to markey it's unbelievable.

    --
    KeepTrackOfIt.com - Find the lowest gas prices in your area graphically
    1. Re:This long by Barkley44 · · Score: 1

      Ok, I'm a nob, I meant to say

      Some things seem so slow to making it to market it's unbelievable.

      I have no idea where those extra words came from, and others disappeared to. Further to this, isn't this a simple database setup, post data as the client arrives and then next time query those values. I could write that in about 2 minutes. Maybe a minute to design the table ;)

      --
      KeepTrackOfIt.com - Find the lowest gas prices in your area graphically
  8. wish there was more detail by lashi · · Score: 2, Interesting

    I would love to know what products the hotel is using. I would like to automate my home.

    1. Re:wish there was more detail by Barkley44 · · Score: 1

      hehe... X10 (www.x10.com) - whatever happened to that mass marketting company, every site had their popups.

      --
      KeepTrackOfIt.com - Find the lowest gas prices in your area graphically
    2. Re:wish there was more detail by Anonymous Coward · · Score: 0
      For the restocking of your minibar/fridge : Just get married.

      And here I am, wondering why I don't have a girlfriend/wife...

      Then again, this is Slashdot so I am not alone. :D

    3. Re:wish there was more detail by Lehk228 · · Score: 1

      i think they flopped and someone bought the remains and started a new strategy that didn't include pissing people off long before they have a chance to be interested

      --
      Snowden and Manning are heroes.
    4. Re:wish there was more detail by TimTheFoolMan · · Score: 1

      The types of products used there generally don't scale down to a small facility very well. There are several variations on this theme, including "smart occupancy" detection, where motion and door sensors combine with some logic to calculate the correct "room occupancy state," such as Occupied, Maybe Occupied, Not Occupied (but rented), Not Rented, and Out of Service.

      These states are useful for any number of things, not the least of which is calculating (for a large facility) steam and chilled water requirements for HVAC systems. In one facility I saw, the chiller plant was nearly a half mile from the hotel. They needed to know the "likely" occupancy times, as well as a definite ratio of Total Rooms/Rented Rooms to get close to prepping the right amount of cold water.

      Now, some of the jazz in the article about movies and the mini-bar is interesting, but to me, the software behind the room state was pretty cool. That is, until I stayed in a fairly simple hotel in Germany last week. As soon as you walk in the door, you put your room key in a slot in the wall next to the exit door. It immediately assumes occupancy, and enables all the lighting and HVAC functions in the room. It's dramatically simpler than the system that I had seen based on motion and door sensors, and no doubt more accurate, assuming that you have sufficient keys to keep one in the slot when there is truly someone in the room.

      It sounds stereotypical, but things like this remind me of the differences between typical German (possibly European) engineering, and what you see in the US. We seem to fall in love with the solution, instead of loving the problem (and the poor schmuck with the problem) enough to solve it elegantly.

      Tim

    5. Re:wish there was more detail by Anonymous Coward · · Score: 0

      Have a look at http://www.misterhouse.net/. Opensource home automation goodness!

      cheers

  9. Correct grammar, maybe? by gkuz · · Score: 1, Troll

    How about if a respect for grammar were to "weave themselves into the fabric of our everyday life?"

    1. Re:Correct grammar, maybe? by Anonymous Coward · · Score: 0

      Shouldn't that be: 'How about if a respect for grammar were to "weave [itself] into the fabric of our everyday life?"'?

      If you are going to be a grammar nazi, then at least make sure that your criticism is in order.

  10. Smart hotel by aktzin · · Score: 5, Interesting
    A good example of advanced computer intelligence in a hotel (not just the rooms) is in the detective/science fiction novel "Altered Carbon" by Richard K. Morgan:

    http://www.amazon.com/exec/obidos/search-handle-fo rm/102-8961702-9548145

    It's set mostly in San Francisco in the 25th century, and there's a "Hendrix hotel" that's actually controlled by a self-aware AI inspired by its famous namesake. There's a very violent scene where some thugs attempt to commit a crime in the lobby. Let's just say the hotel had really good security.
    --
    Quantum mechanics: the dreams that stuff is made of.
    1. Re:Smart hotel by mblase · · Score: 1

      It's set mostly in San Francisco in the 25th century, and there's a "Hendrix hotel" that's actually controlled by a self-aware AI inspired by its famous namesake.

      I like the bit where Kovacs was told the AI hotels are actually programmed to crave guests the way animals and humans crave sex.

      Which just goes to show that "ubiquitous computing" has a long way to go before it reaches the current state of cyberpunk fiction.

  11. Not Cheap by Anonymous Coward · · Score: 2, Informative
    1. Re:Not Cheap by xs650 · · Score: 1

      For those prices you could get an ordinary hotel room and rent some services that gadgets can't match (at least not yet)

  12. PervComp by elinden · · Score: 1, Funny
    ...He called it ubiquitous computing (aka pervasive computing). UbiComp was a good research idea...
    if ubiquitous computing = UbiComp, i guess it's best they didn't choose to primarily use the term Pervasive Computing instead... might have attracted a completely different audience.
  13. I've seen various things like this done by grahamsz · · Score: 4, Interesting

    I had a hotel in italy where the room lights were activated by your room key. This allowed them to know exactly when you left your room. One day we took a nap in the middle of the day, wandered round the town for an hour or so and returned to find that the bed had been remade.

    The offered otherwise excellent service (Hotel Panorama, Venice btw) but using technology for a few extra touches makes all the difference.

    The Mirage in las vegas had a minibar that was monitored by computer in my suite. I'm not sure if they'd have come and restocked it, but it stops you replacing that $4 bottle of aquafina you took with an inferior quality one from safeway.

    My point is that these smart features wont make a craptastic hotel better, but they can make a nice one nicer.

    1. Re:I've seen various things like this done by mikael · · Score: 1

      The Mirage in las vegas had a minibar that was monitored by computer in my suite. I'm not sure if they'd have come and restocked it, but it stops you replacing that $4 bottle of aquafina you took with an inferior quality one from safeway.

      You don't need a computer for that. The hotel I stayed at, actually sealed the tops of the drinks bottles/cans with some gold shrinkwrap plastic. I guess that way, they would know whether the minibar had been opened and nothing/something taken out.

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
  14. Anonymous movies by grahamsz · · Score: 1

    I remember in a hotel (belgium i think) looking at the card with the in-room movie choices. It came with an assurance that your movie choices would not be visible to the staff at the front desk or on your bill, yet hollywood films were 5 euro and porn was 6.

    1. Re:Anonymous movies by zippthorne · · Score: 2, Funny

      Well the obvious solution is to buy 6 films.

      --
      Can you be Even More Awesome?!
    2. Re:Anonymous movies by xoip · · Score: 3, Interesting

      The Westin that I worked at in University, used Lucky #7 as the porn code...btw North American customers usually watched for 15 min.....Asian business men....left the movies on all day

    3. Re: Anonymous Movies by Zevon+2000 · · Score: 1
      >hollywood films were 5 euro and porn was 6.
      >>Well the obvious solution is to buy 6 films.
      I think you mean that the obvious solution is to buy five films?
      --
      "Someone somewhere had to wear pants for the first time. The meek and indecisive do not change our world." -Montville
  15. mini bar... so thats new ? by fizze · · Score: 3, Informative

    I spent a few days in a hotel in London, around march. The mini-bar in the room was RFID-equipped and would automatically charge your account if an item was removed.
    So I guess thats not really new, then.

    --
    Powerful is he who overpowers his temptations.
    1. Re:mini bar... so thats new ? by smoker2 · · Score: 1
      If I had known that, my entire stay would have been spent trying to drink the contents without removing the containers from the mini-bar !

      I wonder how they would prove liability against you ?
      What if you removed a bottle, read the label then put it back ? How would the system know ? I would imagine that a real person had to verify the charges before billing you.

    2. Re:mini bar... so thats new ? by Formica · · Score: 1

      It doesn't know. I've stayed at a Ritz Carlton with that kind of mini-bar. I routinely take the larger bottles out of the mini-bar, and replace them with my own drinks to keep them cold, then when I'm done put the old drinks back in. (Of course there is never an extra cubic inch of space to start with, so you have to take something out to put something in). I ended up being charged for them of course. Later, I just moved things around in the fridge and still got charged. On top of that, the items I "consumed" weren't replaced, so that dubious benefit didn't even occur. They removed all the bogus charges- I bet they got that complaint a lot.

  16. Re:great by Trip+Ericson · · Score: 3, Funny

    Plenty of OTHER systems open Windows for you, I don't think we need another. *ducks*

  17. Minibar stuff by lastberserker · · Score: 1
    Oh, the minibar was never in danger of running low on soda...
    Naturally. At up to $5 per bottle of pop and upper $XX per bottle of buzz one can make a really smart minibar that would promptly reorder and refill itself when it runs low on stuff... which is never.
    --
    My other Beowulf cluster is... er...
    1. Re:Minibar stuff by Red+Flayer · · Score: 1

      Ever send employees to travel on business, had them stay at a luxury hotel? Bringing in your own soda/booze is very declasse, and bad, bad form to be seen doing it at a good hotel.

      Believe me, those minibars need replenishing very often.

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    2. Re:Minibar stuff by Gulthek · · Score: 1

      Bad form? Oh no, whatever will I do if people at the hotel see me not being ripped off?

      That said, my wife and I did partake of the minibar in our hotel in Beijing. The extra 50 jiao was worth the convenience and not too much of a rip off.

    3. Re:Minibar stuff by Red+Flayer · · Score: 1

      "Bad form? Oh no, whatever will I do if people at the hotel see me not being ripped off?"

      When your business depends on the image you present to the public... think of sales reps for advertising, or high-end products. Or when your livelihood depends on your rep. It's the same reason people wear designer clothes.

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    4. Re:Minibar stuff by lewp · · Score: 1

      Except designer clothes have a reputation for either being cooler looking or higher quality. People buy them for those reputations, knowing the other people who are in the know will see the label and think better of them. The only thing the minibar has a reputation for is ripping you off, and not having nearly enough liquor in it to get you and your associates drunk (which is the universal language of real business).

      People who are rich and have style get the hotel to send up bottles of quality booze (often at 5x or more what they go for retail, mind you). People who aren't rich and have style keep some good alcohol on hand to save face.

      The minibar is, without question, only good for two things: Post-coital snacks, and laughing at the price list.

      --
      Game... blouses.
  18. Tell you what... by Patchw0rk+F0g · · Score: 1, Funny

    ...up my expense account, make it concrete, and then I'll read the fucking article. Otherwise, we mouse-drivers over here ain't holding our breath.

    --
    When the going gets weird, the weird turn pro. ~~ Hunter S. Thompson
  19. The world revolves around you by Nerdposeur · · Score: 3, Insightful

    This kind of stuff makes me a little uneasy. On a practical level, the more complicated something is, the more ways it can mess up. Think about how often you have to fix your computer versus your refrigerator.

    It also makes me think about how we can use products and gadgets to define ourselves. Your room will "match your lifestyle," it says. How much thought do we really need to perfecting our environments and making everything around us customized for our tastes? Everything from the color of your iPod to the way you drink your coffee is supposed to express your personality, and the world is supposed to be exactly the way you like it.

    I mean, this is neat in theory, but you're going to pay a lot for the service, I'm sure. (I don't know which rooms have it, but the first reservations their site showed me were between $600 and $700 a night.) The question is, are you paying for the convenience, or how important it makes you feel?

    1. Re:The world revolves around you by mzwaterski · · Score: 2, Interesting

      As a brief reply, I don't think that the repair argument holds. How often do you repair your clock radio, how often do you repair your television? Not really that often. Just because it is electronic doesn't mean it will break. This is especially true when people aren't allowed to tinker with the software of the device. If the software behind these devices is handled well, I don't think you will have to worry about reinstalling the OS on your thermostat.

    2. Re:The world revolves around you by Anonymous Coward · · Score: 0

      Actually, it depends (for me, at least). I have a rather old (early 80s) tv which I've repaired 3 times (mostly dried caps, heat problems (the cat likes to sleep on it :)) - the case is spacious, the components well laid out, no ic's, no ubiquitous computer wanabee parts, so repair is pretty easy. Modern devices which do try to be smart, though... forget it, unless you're a fully qualified repairman with too much time on your hands. Ditto "smart" thermometers, etc. Nice when they work, pita when they fail. Like the guy said, more complication => harder to repair. ime, ymmv.

    3. Re:The world revolves around you by Red+Flayer · · Score: 1

      You're paying to not have to be bothered with calling the front desk. The idea is that everything is at your fingertips, without you having to take action.

      Believe me, if you're in NY, and not by choice, it's VERY nice having a few hours where you don't have to interact with anyone at any level.

      Plus, this won't affect the room rates much, since it makes service more efficient -- reducing personnel costs.

      There's nothing the tech in this room offers that isn't already done by humans at fine hotels (repeat customer at $HOTEL_CHAIN? They'll remember your preferences*). The only difference is, it's automated... automation is making headway in the service industry, since people have become more accustomed to it.

      *As an example, by wife and I stay at Embassy Suites a lot... when the reservation is in her name, the thermostat is always at 75F when we check in. She did not ask for this -- I assume they noticed a pattern, and added it to her profile. In contrast, when the reservation is in my name, it's at 68F.

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    4. Re:The world revolves around you by Vskye · · Score: 1

      This kind of stuff makes me a little uneasy. On a practical level, the more complicated something is, the more ways it can mess up. Think about how often you have to fix your computer versus your refrigerator.

      Funny story. About 2 months ago my oldest son opens up the refrigerator and all of a sudden I hear a big "crash". I walk into the kitchen with a "WTF" look on my face, since I'm looking at our frig door on the floor. ha! The computers are running fine, but the damn frig crashed. ;)

      --
      Life was hell, then I discovered Linux...
    5. Re:The world revolves around you by nsayer · · Score: 1
      Think about how often you have to fix your computer versus your refrigerator.

      I have a PowerMac, so for me it's a tie.

    6. Re:The world revolves around you by BushCheney08 · · Score: 1

      Everything from the color of your iPod to the way you drink your coffee is supposed to express your personality, and the world is supposed to be exactly the way you like it.

      Well, let's see. My iPod is white. And I like my coffee black. And I would never think of putting my iPod in my coffee...I think that says a lot about how I like my world...

      </joke>

      --
      Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
  20. Nice if *I* had the information by Filthysock · · Score: 2, Interesting

    Like a 'hotel prefs' wireless usb key ring that worked across all the hotel chains, the room would read and write to it while I were there and but wouldn't store it.

    1. Re:Nice if *I* had the information by Gondola · · Score: 2, Interesting

      That's exactly what I envisioned when I first thought about it.

      It would be very easy to have a tiny filesystem readable via Bluetooth or whatever, with something like

      HOTEL_PREFS.CFG
      TV_PREFS.CFG
      DESKTOP_PREFS.CFG
      LAPTOP_PREFS.CFG
      BEVERAGE_PREFS.CFG
      DINNER_PREFS.CFG
      MEDICALERT.CFG
      PUBLIC_KEY.CFG

      Imagine your waiter coming up to you at a restaurant you've never been to and saying, "Welcome sir and madame. Your usual?"

      Imagine they don't have to ask if you want sour cream or butter or cheese, or how you want your steak done, or if you want lemon in your tea. It's all recorded on their belt PC along with your order. With just a few strokes of a pen or voice recognition, the chefs in the restaurant see an order pop up on the screen, without the waiter having to return to the kitchen. Their belt PC tells them when the food is ready.

      You approach a guest desktop PC in your hotel room and it automatically sets your preferred resolution, color scheme, and most commonly used apps, along with the latest news in the categories you prefer. With no effort involved.

      Your television automatically displays a welcome message and displays upcoming shows that fit your viewing preferences, or suggests movies you can order.

      Just the tip of the iceberg, really. Once computing and networking is truly ubiquitous, our lives really will change.

    2. Re:Nice if *I* had the information by corrosive_nf · · Score: 1

      Then you would have the tinfoil hat crew freaking out. "OMG BUSHITLERHALIBURTON is spying on me!!!"

    3. Re:Nice if *I* had the information by Lehk228 · · Score: 1

      simple solution.... leave it blank?

      --
      Snowden and Manning are heroes.
    4. Re:Nice if *I* had the information by Anonymous Coward · · Score: 0

      Not at all. If carrying a readable/scannable doohickey is optional, there's nothing to worry about. Just don't carry one.

      Paranoid about the man tracking your credit card activity? Don't use one, nobody's required to have one. I don't think I've ever walked into a store that didn't take cash.

      Compare with Radio Shack's old procedure of taking your name & address when you shopped there. You want to buy from them? You had* to surrender some personal info, luckily it was just them and select businesses that would do such and not some industrywide requirement.

      * I don't recall them doing that in recent ... and even when they did in the past, I'd refuse, later noticing someone else's name on my receipt.

    5. Re:Nice if *I* had the information by DerekLyons · · Score: 1
      Imagine your waiter coming up to you at a restaurant you've never been to and saying, "Welcome sir and madame. Your usual?"
      Which is exactly what I *don't* want. When I go to a new restaurant, it's because I want to try something new. If I want my usual, I go to my usual place.
      Imagine they don't have to ask if you want sour cream or butter or cheese, or how you want your steak done, or if you want lemon in your tea.
      I imagine I'll hate it. I make those decisions spur-of-the-moment based on my mood and how the rest of the meal is shaping up as I consider my order. (Heavily loaded potatoes go with cheap steaks - prime rib gets a lightly loaded potatoe since it's so rich to start with.) Sometimes I want my steak medium rare, sometimes blue, sometimes just medium. (On the other hand, with the two steakhouse I frequent I have to order the steaks differently in order to obtain the same desired result.)
      With just a few strokes of a pen or voice recognition, the chefs in the restaurant see an order pop up on the screen, without the waiter having to return to the kitchen.
      Welcome to the 21 century. Most restaurants (above the level of the most local or smallest) have key pads scattered about the restaurant so that the wait staff doesn't have to return to the kitchen. The upper end places that don't have such, do so for a reason - food is usually more customized in such places and the direct communication link (customer > waitstaff and waitstaff > kitchen) is key to proper functioning. Some things text or simple .CFG files cannot simply encompass.
      You approach a guest desktop PC in your hotel room and it automatically sets your preferred resolution, color scheme, and most commonly used apps, along with the latest news in the categories you prefer. With no effort involved.
      Won't do me, or any intelligent and aware computer user much good - as the guest desktop PC doesn't, and will never have, my data.
      Your television automatically displays a welcome message and displays upcoming shows that fit your viewing preferences, or suggests movies you can order.
      I don't want a goddam welcome message or suggestions on what I might like to view. I want the damm thing off and if I do choose to watch, I already *know* what I want to watch.
      Just the tip of the iceberg, really. Once computing and networking is truly ubiquitous, our lives really will change.
      It'll be great for the lazy and habit ridden. It'll suck badly for those of us who don't live under the peak of the bell curve.
  21. what by Anonymous Coward · · Score: 0

    its like that simpsons where homer's house turns into pierce brosnan.
    which was like 2001 a space odesey
    which was the original

  22. These rooms may be smart... by Kagura · · Score: 1

    But we must know what they receive on a typical IQ test!

  23. why hotels? by drewxhawaii · · Score: 2, Insightful

    it seems this type of technology is better suited for homes.

    the vast majority of people are not repeat visitors to the same hotel...

    1. Re:why hotels? by Red+Flayer · · Score: 2, Interesting

      "the vast majority of people are not repeat visitors to the same hotel..."

      No, but the vast number of frequent travelers are. Business travelers, jetsetters, etc... Not only that but for people who rarely travel to the same destination a lot still tend to stay at a particular chain. Incentive programs have made a big difference with this.

      Even those of us who only stay at hotels 5x a year tend to stay in the same ones, if we go to the same city every year. Find one you like, stick to it.

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  24. Stayed in one in Philly Two years ago by puto · · Score: 5, Interesting

    I stayed one in Rittenhouse in Philly, well almost three years ago.

    They had a console by the bed where you could control lights, tv, temp etc.

    The best featue is you could set the temp of the shower and it would turn itself on when it got to the promper temp it would notify you.

    It also had movies on demand. So my girlfriend and I decided to watch a video on demand. The movie Barcelona. She had never seen it. I told her about it. I got in the shower after the movie started, or was supposed to start.

    I come out of the shower and she is seated on the bed with a funny look. And this is a girl who spent ten years working in Turkey and various other countries. Unshakeable.

    The automated system had decided to lock on some weird shemale porn flick that was in a loop.

    She figured it was glitched, and it wasn't me.

    True story...

    I thought the automated room would be romantic.

    The next day they fixed it and gave us a free night.

    True story. Nothing like shem porn to be a mood killer.

    Puto

    --
    The Revolution Will Not Be Televised
    1. Re:Stayed in one in Philly Two years ago by Anonymous Coward · · Score: 1, Insightful

      Look on the bright side: at least it wasn't goatse!

  25. Editors Wanted by stevens · · Score: 2, Funny

    Let's get our /. submission ready:

    • Lots of buzzwords. Check
    • Tenuous tie-in to famous geek. Check
    • Link to my own blog to try and make some AdSense money. Check
    • Speaking of my own blog in the 3rd person to sound like a disinterested party. Check

    Now you too can pass yourself off as Roland Piquepaille!

    1. Re:Editors Wanted by 88NoSoup4U88 · · Score: 1
      • Someone that doesn't pay a dime for the content on the site but still complaints, even though he could as well have skipped the article in question. Check
    2. Re:Editors Wanted by stevens · · Score: 1
      Someone that doesn't pay a dime for the content on the site but still complaints, even though he could as well have skipped the article in question. Check.

      My eyeballs are counted in the numbers that OSDN uses to court advertiser dollars. I paid, whether I have a '*' next to my name or not.

      And I bitch because I love. :-) Seriously, though, the slashvertisements that are interesting don't bother me. But this was poorly written, and boring as hell. A bar fridge with a sensor? Oh dear me, what will they think of next? Sheesh.

    3. Re:Editors Wanted by 88NoSoup4U88 · · Score: 1
      I have to be honest and say that the idea, or the implementation itself, didn't look too spiffy to me either, but I do think that pervasive computing has to start -somewhere- (even if that idea/implementation is simple, or perceived as simple).

      I just think that when people complaint about how an article/post might be a slashvertisement, they forget that the real information-gathering lies within the comments-section (such as, but not limited to, this post

  26. Building Automation Systems by dubbayu_d_40 · · Score: 1

    Enterprise integration with Building Automation Systems is a hot topic. All your major IT integrators are exploring this while the BAS community is actively working on web services standards. Google oBIX and BACnet Web Services. The process control industry also has OPC which is often used in buildings too; OPC is working on their web services spec called Unified Architecture.

  27. Check out Xerox's misdeeds and mischief by Anonymous Coward · · Score: 0
  28. What about RFID? by Justabit · · Score: 0, Insightful

    I would have thought that every big hotel in the world would have tagged everything by now. Security dude radios main desk " We'eve got Mrs Jenkins from 337 mooving into lobby with 2 towels and a lamp in her bag."...

    --
    "Persistance is Fertile" - Me. I can quote myself if I want to.
  29. Ob Grammar fascist remark by danharan · · Score: 1
    People will use computing as natural as they use writing instruments.
    And they still won't have or use a grammar checker. Progress!
    --
    Information: "I want to be anthropomorphized"
    1. Re:Ob Grammar fascist remark by Anonymous Coward · · Score: 0

      Or even READ what been written, it one thing to submit you mistakes as a final product, but its' another for some one to read it, go sure that okays, and send i tout.

  30. Great but... by Anonymous Coward · · Score: 0

    Will it order up an "extra pillow" too?

  31. I stayed there, and had to patch it by Anonymous Coward · · Score: 0

    I actually stayed at the Mandarin Oriental a week or two after it opened - gf got the room free after a work event.

    We could not turn of the silly LCD monitor that was showing nature scenes. No off, nothing on the remote, can't unplug it because all the wiring is behing the entertainment center. Made the room to bright to sleep in.

    Finally had to resort to throwing a towel over it.

  32. Cisco Video about the Technology by molotovcD · · Score: 1

    http://slashdot.org/articles/05/11/17/0027255.shtm l?tid=126&tid=99

    It's a great video about the technology. They talk about the advtantages and interview Cisco employees and the hotel employees. Check it out.

  33. CORRECT VIDEO LINK by molotovcD · · Score: 1

    oops, in my haste i pasted the wrong link. Here's the REAL link to Cisco's video: http://newsroom.cisco.com/Newsroom/flash/evp/?vidi d=955B868E49E525C3AD0F877DF4845507

  34. More naturally than writing implements? by archnerd · · Score: 1

    I'm having trouble remembering the last time I wrote anything longhand.

  35. Re:small hotel rooms by ryanov · · Score: 1

    Off topic nothing. I read the same thing about 5 times over.

  36. Re: computerized toilets are the future by FlippyTheSkillsaw · · Score: 1

    I'm not talking about those futuristic IR sensors they build into toilets these days, but one that could open the door to the future.

  37. With regard to your comment about speakers... by Elbowgeek · · Score: 1

    When it comes to audio, the best way to prevent distortion is to get rid of any computerised anything in the signal chain; keep it pure analog all the way, with as few wires in the signal chain as possible, with good quality, well matched components and listen at levels which represent that which you would expect to hear in a particular venue. Also, the laws of physics will render the computerised speaker concept a non-starter unfortunately. Cheers

    --
    Who is this delectable creature with an insatiable love of the dead?
  38. RFID for Prostitutes by loserface · · Score: 4, Funny

    It would be a lot cooler if it could match the room settings to which hooker you have with you that night.

  39. Philip K. Dick - Ubiq by gnetwerker · · Score: 3, Insightful

    Mark was a friend and is missed. One of his favorite books on the subject was P.K. Dick's Ubiq. Hence the name of the site. Check it out. -- gnet

  40. How many times do we have to read this rubbish? by Viol8 · · Score: 1

    Seems every other month some ivory tower researcher or technoevangelist with their crystal ball pops up and proclaims we're all going to have pervasive computeting/nanobots in our blood/holographic memory downloads etc etc blah fscking blah. Whether or not these technologies are physically possible (I suspect most are) , what these socially inept ubergeeks fail to
    realise is that probably 95% of the population won't want it , so therefor this blade runner type world they keep waffling on about will only ever remain science fiction for the vast majority of the population.

  41. How about something really useful by matt_morgan · · Score: 1

    How about:

    1) no check-in. I pre-paid with my credit card ... my credit card should open the stinking door, and let me activate the elevator. Or at least work a machine that gets me the keycard.
    2) While we're at it, maybe the machine can show me all the rooms available in my reservation class and let me pick the one I want, so I don't have to argue about it with the desk clerk.
    3) automated tracking of expenses, on the hotel's web site, that I can get to over the in-room ethernet. Or make the stupid tv thing work more reliably, no matter how I reserved (hotels.com).
    4) No check-out. Why, why, why do I have to check out of a hotel? It's on my credit-card ... just charge me for what I owe.

    I can get on and off a plane now without talking to a single desk agent. What's with hotels?

  42. Replace soda? by dextroz · · Score: 1

    Who the hell drinks the pricey water and soda in a hotel room?! That too in NYC!?

    --
    Where's my free iPod!? Until then, I'll settle for a kiss...
  43. Old news... by Sailher · · Score: 1

    Hotels have been setting room temperatures for years now. They save $$ by not heating/cooling rooms until the guest checks in. Then while they are on their way, they blast the room until it comes up to the temperature the guest set the room the last time they came. Its more about financial savings than new technology. Ok, so having your minibar automatically refilled might be cool but who can afford that anyway?

  44. a misnomer? by johansalk · · Score: 1

    I feel the term "ubiquitous computing" could be a huge big misnomer, the term suitable, for what's described in this article at least, is ubiquitous automation. When everyone can code in lisp or such stuff and can customise whatever device they come across, or at least the devices would allow it, THAT i'll consider ubiquitous computing, but a "smart" car is really nothing more than a dumb car with some additional automated functions. Unless I can compute, and the device can give me a command line interface and an interpreter prompt, there's no ubiquitous computing in being surrounded by "smart" devices, which I, again, would actually call dumb devices with some more automatied features.

  45. Hilton Automagic Floor Lighting by TheSync · · Score: 1

    I just stayed at the Hilton New York, and my room had floor lighting activated by passive IR (PIR) sensors. So when you got up in the middle of the night to go to the bathroom, the floor lighting would come on, and then when you were done, it would slowly dim out.

    The room also made a lot of use of white LED arrays for reading lights above the bed.

    My room had a flat panel LCD TV as well. Unfortunately, it was jammed into an improper aspect ratio (4:3 content was stretched to 16:9, making the ladies in the Victoria Secret show look actually healthy and normal). The TV also took a few seconds to go between channels, yuck!

  46. Smart Hotel... Or lazy hotel? by insanehatchetclown · · Score: 1

    Intresting Thought... why don't you go to the room... set the temp, check the minibar, make the bed, clean the floors, clean the bathrooms, oh and uh, do this simply with human muscle? isn't that what employees are paid to do? Go check the room before someone uses it? hmm I know, stupid idea... I'll shut up now :P

    --
    Working to make this world a darker place...
  47. Pervasive computing went commercial... by Tashimojo · · Score: 1

    a long time ago.
    1990 - The last car to use a carburetor sold in the US is the Subaru Justy. The 91 model uses fuel injection, which requires an ECU. Last time I checked, cars are still part of our everyday lives.

  48. twice as expensive as other cities? by peter303 · · Score: 1

    The median hotel room price in NYC is around $250 with double digits fairly rare. I think its location rather than fancy amenities. With this large cash flow, they can experiment with luxury business travel.

  49. How about Working on the Fundamentals First? by CohibaVancouver · · Score: 1
    All this talk of "Smart" hotel rooms drives me crazy. Before you give me a room that automatically knows that I need another ten-dollar can of coke, how about addressing the basics?

    1) Give me a room that is QUIET when I want to sleep. I don't want to hear the AC whooshing, I don't want to hear the domestic dispute in the room next door, I don't want to hear the ice machine in the hall gurgling all night long, I don't want to hear the night club at the pool. It amazes me how noisy some brand-new hotels are

    2) Give me enough frikken electrical outlets! Run a power bar next to the desk. I don't want to have to unplug the desk lamp just so I can plug in my laptop. And I don't want to have to charge my cell phone in the bathroom.

    3) Get rid of the damn armchair. If your hotel room is the size of a handicapped bathroom stall don't put a damn armchair in there. I'd just as soon have a place to put my suitcase.

  50. Mentioning the PMS involved. by dabug911 · · Score: 1

    I wish they would mention the underlying systems that make all this possible. Mandarin was one of the toughest installs our company ever did and we built our system custom to a point fo rthem to run about 60% of the hotel, and then you have articles like this come out that don't mention the backend systems at all that make this possible. Eh Oh well. Most of the hotels mentioned by people in this use our PMS systems, and they are the backbone to all this and the innovation in them is what makes most of this possible.

    --
    I can't believe its not butter!
  51. mini bar by bluGill · · Score: 1

    My boss can afford my mini-bar tab. Actually I can too, if I'm careful. Yes $5 for a $1 candybar is expensive, but when you work til midnight and just need something now to get you to breakfast (that is you are too tired for a good meal even if you don't factor in jet-lag) it is worth it.

    Just be careful.

  52. Cought You. by Anonymous Coward · · Score: 0

    I knew somebody'd slip up.

  53. this has no class by NateTech · · Score: 1

    All this stuff is what the BUTLER is for, isn't it?

    --
    +++OK ATH