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Webhost Sues Google

TheOcho writes "Webhost company AIT has decided to file a class action lawsuit against the internet giant Google. According to the article the dispute is over click fraud. AIT claims they have lost around $500,000 due to fraudulent clicks. They claim that Google is hitting their website from 'the same IP addresses'."

233 comments

  1. Re:fristy psot? by xiang+shui · · Score: 0, Offtopic

    Enough already.

  2. PR Stunt? by ikejam · · Score: 2, Insightful

    the whole expansion plans in TFA having nothing to do with the case as such....

    1. Re:PR Stunt? by Luke+Psywalker · · Score: 2, Insightful

      It stinks of it and the stench is increased when you notice the linked article displays a large ad for AIT.

    2. Re:PR Stunt? by Melkman · · Score: 4, Informative

      And that they are a Microsoft showcase shouldn't have to do anything with it either.

  3. A news article with a press release cool by portwojc · · Score: 4, Insightful

    AIT stores

    AIT launched its first storefront Thursday in Chicago.

    The Fayetteville Web hosting company plans to open one or two stores each month in 2006 as part of a $5 million campaign to expand the company.


    Convenient both are occuring at the same time so it can be mentioned in the same article. Looks like a news story then turns into a press release.

    1. Re:A news article with a press release cool by Tim+C · · Score: 1

      That always happens though. News stories generally try to give a bit of background on the main subject of the story; in this case, it's AIT.

      Now that's not to say that AIT didn't time the suit to coincide with the expansion, of course, or that when asked for a little background on themselves, that they didn't emphasise their current plans...

    2. Re:A news article with a press release cool by Anonymous Coward · · Score: 0

      The story is by a local newspaper, of course they are going to include information about the local company. AIT is a large company in a military town.

    3. Re:A news article with a press release cool by Anonymous Coward · · Score: 0

      http://www.aitsucks.com/

      AIT is and always has been a sleazy company run by a sleazy bully of a CEO. It's about as bad as they come and it comes as no surprise that they are either trying to capitalize off the publicity from this, or actually think Google is purposefully allowing click-fraud. Liars tends to think everyone else is lying to them, scammers tend to think everyone else is trying to scam them.

      Some other interesting facts about AIT from an internal point of view: Clarence (the CEO) decided that since Christmas is on a Sunday this year, a paid day off for employees for Christmas isn't necessary. About two months ago Clarence bought a limousine for the faux reason of letting Employees of the Week use it for lunch one day, the real use being so that the CEO and Officers and their cahoots can go out and have fun-filled drunken weekends with it. Somewhat related, there's only been a handful of raises handed out in the last year over the entire company, and it's doubtful there will be any end of year bonuses either.

    4. Re:A news article with a press release cool by mysidia · · Score: 1

      It's still free advertising/promotional (the case' press release spreads the company's name). If they were thinking of filing their suit against Google anyways as a publicity stunt, it could make sense to have the two coincide: from a marketing point of view, anyway.

      As for the merits of the claims that an ip address hitting an ad more than once is -- "click fraud", I don't know -- I would expect that to rely on the agreement between Google and the advertisers.

      If the agreement is that advertisers pay per time their advertisement link is activated, then Google's system seems reasonable, and the existence of a suit against them over "click fraud" is just ridiculous -- the advertiser would of or should have known very well, if they consulted with professionals experienced to manage a series internet-based marketing effort, that this count of ad hits could very well include automatic web crawlers hitting the links as well as humans, and that they may pay twice for the same human.

      At least until Google warrants that each computer to click an ad will only ever be counted once, I don't see how Google's billing scheme merits retribution. Besides, it seems like if a user clicks once and then searches and clicks the same ad later that day before making a purchase for instance, the ad mattered twice, so Google should be paid twice.

      Advertisers always have the option of reading their agreements carefully before agreeing to advertise on a site and only do so on sites that offer policies amenable to their business preferences.

      Just like residential consumers have the option of reading the instruction booklet for appliances and electronic toys they buy before complaining to the manufacturer that it doesn't work and attempting to send it back after they accidentally broke something by ignoring the manual.

      It may make more sense for an advertiser to go for placement on a portal that gives a flat rate based on duration of the ad, for any number of clicks, or buy a fixed number of clicks per day (so that a barrage of clicks on one day doesn't cost a lot).

      In any case, if one pays for a metered service -- don't complain when it's metered.

      If you pay per gallon of water you used to water a gallon per plant on a day, do you expect to feed one plant 20 gallons of water instead of the 1 the others got, for the same price as giving it 1 gallon?

      The same is true of bandwidth -- there is a certain cost to google associated with each referral that is passed on to the advertiser (the use of a slot by the ad), just because the page load was automatic or done by a crawler doesn't necessarily mean the cost is too different, although it could be.

      Perhaps it should cost the same to make 10 long distance calls to the same person as it costs to make 1. Where are the class action suits against the phone companies that round up every call the nearest minute?

      Or is it just assumed that the cost to Google per click is so small, that they are automatically required to absorb costs associated with any individual occurence of "click fraud" by users of the search engine?

    5. Re:A news article with a press release cool by kimvette · · Score: 1

      There is a big problem with the way Google bills though - or at least was (I haven't checked recently).

      Sometimes competitors seek to drive each other out of the ads so they create robots to run automated queries repeatedly (which violates Google's TOS to begin with but read on) and then click on their competitors' ads, to drive up their advertising bill so it goes over their preset spending limit, then their ads get priority and get displayed at the top, or at least more often.

      Another thing that is done is Google's competitors (usually on the local level - one of my partners knows someone who once worked at such a plce) will check google, yahoo, overture, and other pay-for-click campaigns. and when they find customers or former customers on those competing services, they start clicking the ads. Of course because the clicks from them never result in solid leads and don't turn to sales, their services looks like a better ROI despite the (relatively) puny traffic they get.

      There are also sleazy outfits which build generated Traffic Hurricane-based sites, host adsense ads on them, and pay people to surf the site and click the ads (I'm sure you've seen the "get paid to surf the web" ads - they're not so common now).

      Google has been criticised for not having a detection mechanism in place to not only not bill for such fradulent clicks, and as of last year they were merely investigating the issue but haven't announced plans for any solutions. I haven't read anything more recent than last year about the issue. I can only assume that Google has already or is developing some sort of solution to prevent this sort of thing from occurring because to allow that sort of thing to continue would dilute the value of their service, and drive advertisers to their competitors. It would also go against Google's "Do no evil" creed to not do anything about the issue.

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    6. Re:A news article with a press release cool by ArtStone · · Score: 1

      I've been both a Google AdWords advertiser and a publisher.

      AIT has no clue what they are doing.

      I have custom built in metrics far beyond any "package" someone runs against web logs.

      Flaws in AIT's argument:

      1) Just because a customer arrived from Google does not mean that you are -charged- for the click. Their anti-fraud logic lets the click through on the odd chance it may be a real visitor, but does not charge you for the click.

      2) Google applies a click quality factor to the clicks if they come from publisher web sites (as opposed to searches on the Google Site). Just because you bid $.50 for a click does not mean you paid $.50 (even after the automatic adjustment to $.01 above the next highest bid). If the publisher generates low quality traffic, Google adjusts the click cost to compensate.

      3) Just because more than one click arrived from the same IP address does not mean the click is fraudulent. Not only may the IP be a shared IP (like a proxy server - for example AOL), in the normal course of "backing up" back to Google, or the person hitting refresh, multiple web log records can be created with the same referring URL and IP - but it was only one click.

      4) At least in the article, the claim is being made for $500k of "Lost Revenue" - not that they are due $500k of their "spend" back. If it hadn't been for the bad clicks, we would have made gazillions in sales on the people who never found out about us. Good luck on that claim.

      I used keyword based ads extensively and both Google and Overture (now Yahoo!) did as good a job as you could hope filtering out the nonsense traffic. It was very rare to spot clicks through open proxies, or where the graphics were not loaded immediately (indicating a non-browser visitor).

      Sure it is possible for a competitor to click your links - but with all of the tools google has (tracking cookies, Google Toolbar, Gmail login), that's a very risky thing to do.

      Perversely, one of the things that used to be necessary on Google was to click your own ads. If the click rate fell below a certain rate, they stopped showing the ads, even if there were no other ads to show and the ad was cost-effective even with a low conversion rate.

      --
      Final 2006 "Proof of Global Warming" US Hurricane Count -> 0
  4. I don't get it by gnud · · Score: 4, Interesting

    Isn't this their own fault if they neglect to add a rel=nofollow? Besides, the advertising agreement ought to exclude known crawler IPs like google,yahoo etc.

    1. Re:I don't get it by lintux · · Score: 1

      Can you explain to me, what's the exact connection between the rel=nofollow tag and AdWords click fraud?

    2. Re:I don't get it by gnud · · Score: 1

      Misread the article, my bad.

      But this lawsuit is a bit strange anyway. I bet it says in their contract what type of data per click they will get. If the agreement does not include Google reporting all ip adresses, it's kind of whiny to complain afterwards.

    3. Re:I don't get it by Anonymous Coward · · Score: 0, Flamebait

      No. It's yours. So STFU and go back to jacking off in your parents basement you no life having little shit.

    4. Re:I don't get it by soulhuntre · · Score: 1

      "If the agreement does not include Google reporting all ip adresses, it's kind of whiny to complain afterwards."

      Of course it we substitute Microsoft for Google the /. community would be screaming for blood instead of lookign for excuses.

      --
      --> Fight tyranny and repression.... read /. at -1!
    5. Re:I don't get it by gid13 · · Score: 2, Insightful

      Seems to me the /. community these days is (sadly) far more fond of comments like "If this was Microsoft, not Google, you'd be pissed!"

    6. Re:I don't get it by jrockway · · Score: 1

      Seems to me like you're not quite right. The GP didn't get moderated at all... the comment is just sitting there (waiting to be ignored). If ``the /. community these days is (sadly) far more fond of comments like "If this was Microsoft, not Google, you'd be pissed!"'', then that comment would be +5 right now. Which it isn't -- it's 1.

      Seriously, though, the slashdot meta-discussion is getting old. If you don't like slashdot, start your own site. I am kind of getting sick of the same comments in every story, "If this was M$...", "Google is evil now.", "Dupe!!! I want my money back (but wait, I'm not even posting logged in... much less as a subscriber)", "Slashvertisement! OMG!" etc. This isn't digg or fark.

      What made slashdot the great site that it is (was?) is that there's intelligent discussion in the comments. When all the intelligence is drowned out by whiners (that don't even subscribe), people with legitimate commentary on the article get ignored. This is getting tiring, so I would appreciate it if you would setup a forum somewhere else to bitch at slashdot (maybe your journal), and let the comments discuss the article. Thanks.

      --
      My other car is first.
    7. Re:I don't get it by shmlco · · Score: 2, Insightful
      "What made slashdot the great site that it is (was?).... When all the intelligence is drowned out by whiners..."

      Or by the dozens of half-wits who just HAVE to make the obligatory "I welcome our..." and "in Russia..." and "4) Profit!" jokes in each and every story.

      Or, God forbid, a YADRMS (Yet Another DRM Story) in which every /. member has to explain in detail how not paying for a product isn't stealing it.

      Personally, I think the "was" portion of the sentence is more accurate.

      --
      Any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so.
    8. Re:I don't get it by jcuervo · · Score: 1

      I, for one, welcome our new whining half-wit overlords!

      --
      Assume I was drunk when I posted this.
  5. The same IP / cookie-IP logs by tronicum · · Score: 3, Interesting
    I must think about NAT and proxys if people tell me about IPs. Most of them don't know the difference between 127.0.0.1 and all the other crazy numbers that manage the internet and their LAN.

    But suddendly, if money is involed, all this suit wearing managers start to say stuff like somebody has to do something. It seems to be true that they have been tricked. Even that it is indeed a problem of Google.

    But only they can do a grep/sql statement on their little databases that stores all the cookie-ip-requests log data.

    1. Re:The same IP / cookie-IP logs by WindBourne · · Score: 1

      Yeah, but this company is an ISP. So I would expect that they know. In fact, if this was a real problem, I would expect that it would not have taken 5 years for them to figure it out. But they did not. This is akin to an accountant claiming that one guy has been charging him extra for 5 years by outrageous bookwork. Would not happen for 5 years.

      --
      I prefer the "u" in honour as it seems to be missing these days.
    2. Re:The same IP / cookie-IP logs by eggspurt · · Score: 2, Interesting
      There is an excellent analysis of the adwords clickfraud problem. A snippet from that page:

      Some guy in Hong Kong has set up several domains with song lyrics and other easily accessible content downloaded from other sites. As those guys are damn smart, they have figured a way to force a google cache access to their page into showing any adsense ad. I've been trying to do it myself, and haven't been able to, but the cache does show weird adsense results. Then, they have some kind of bot which accesses those pages and simulates clicks on the ads. They probably click on many "cheap" advertisers & keywords like mine, but every once in a while they might click in a 50 cents or even a $1 ad. I guess they can make quite some cash that way, apart from the legitimate traffic that their site drives. They even use another method based on 'searchportal.information.com' URL hijacking, which hides even more information from advertisers. And they have even improved the bot to fake normal access to web sites.

  6. Summary is wrong... by spacefight · · Score: 3, Interesting

    ... again. The fraudulent clicks are not beeing made from a Google IP according to TFA:

    Briggs said AIT is able to see where each of its advertising clicks are coming from, and in-house reports showing clicks from the same IP addresses indicate they are fraudulent.
    Later on the guy seems not to see any IPs though:

    "My question to them is simple," Briggs said. "Don't you think you have a right to see which IP addresses you were charged for?"

    I'm sure with some serious tracking scripts any Adwords buyer should be able to monitor the IP addresses on a given keyword.

    1. Re:Summary is wrong... by aug24 · · Score: 4, Insightful
      The summary is badly written, not wrong.

      They can see IP addresses for clicks in their server referrer urls and thus they know that many are frauds (see slashdot et al passim for more info on fraudulent clicks).

      Their complaint is effectively that google doesn't provide them with this info and so they have been asked to pay for X clicks when they would like to pay for Y distinct clicks.

      They really have no case. Imagine a guy being paid to hand out leaflets in the street... suppose some other guy keeps walking back and forth taking a leaflet - is that the fault of the leaflet guy?

      Justin.

      --
      You're only jealous cos the little penguins are talking to me.
    2. Re:Summary is wrong... by makomk · · Score: 2, Insightful

      Imagine a guy being paid to hand out leaflets in the street... suppose some other guy keeps walking back and forth taking a leaflet - is that the fault of the leaflet guy?

      Yes. You'd expect him to notice after a few times that the person looked familiar, and figure out what's going on.

    3. Re:Summary is wrong... by hugzz · · Score: 3, Insightful

      Back in my day, if you didn't like the service that a company provided, you'd change to their competition, not sue.

    4. Re:Summary is wrong... by Anonymous Coward · · Score: 0

      Yeah. But I don't think we should go back to communism. Capitalism won, get over it.

    5. Re:Summary is wrong... by Anonymous Coward · · Score: 0

      lol, that IS capitalism, dickwad. In communism you wouldn't *have* any competition

    6. Re:Summary is wrong... by nicklott · · Score: 1

      Yeah, pity there isn't any..

    7. Re:Summary is wrong... by zsau · · Score: 1

      Reading your post, your parent post, and your uncle post together makes for a good laugh. It's a pity you can't moderate groups of posts.

      --
      Look out!
    8. Re:Summary is wrong... by bcattwoo · · Score: 3, Insightful

      So if that company took your money but didn't fulfill their contract you just shrugged it off?

    9. Re:Summary is wrong... by Mhtsos · · Score: 1

      Or to comply with /. stereotypes: In Soviet Russia, google sues YOU.

    10. Re:Summary is wrong... by Anonymous Coward · · Score: 0

      Yes there is! Google for Kanoodle

    11. Re:Summary is wrong... by aug24 · · Score: 2, Insightful

      Hey, Google never offered unique clicks. If they had, you'd have a point, but...

      --
      You're only jealous cos the little penguins are talking to me.
    12. Re:Summary is wrong... by aug24 · · Score: 2, Interesting

      Riiiight. Obviously I need a better analogy for the hard of thinking.

      Suppose it's a ten different people who come round at hourly intervals. And the leaflet guy's also giving out ten different lots of leaflets for different companies, one at a time. And the contract you have with the leaftlet guy doesn't mention only giving leaflets out to each person once. And you didn't tell him in advance not to do it.

      Is he still wrong, or are you and the mods who declared you insightful smoking crack?

      Justin.

      --
      You're only jealous cos the little penguins are talking to me.
    13. Re:Summary is wrong... by Alpha_Traveller · · Score: 1

      Alternatively, let's say you have a company that wants to read a white paper on Knowledge Management. People at the company read the white paper again and again, downloading it. It's a popular paper. Consider if this were a white paper each person must pay for, by the download, as their only realistic means of proving that someone read the paper.

      That to me sounds like what Google's policies for charging per click are, and it sounds to me like that's what we're dealing with here.

      An AOL ip address would indicate that thousands of clickthroughs are happening, and given that AOL re-distributes the same IP addresses over and over again thousands of times in a week, I doubt this case will have much merit.

      --
      "Love is like pi - natural, irrational, and very important." (Lisa Hoffman)
    14. Re:Summary is wrong... by Guey_X · · Score: 1

      Of course he could find out, he just doesn't care. If you ask me, it's not his problem either, he was hired to hand flyers, nothing more nothing less.

      --
      "I see undead people" Warcraft III - Necromancer
    15. Re:Summary is wrong... by SSpade · · Score: 1

      When they get 1,000 clickthroughs from 1,000 different AOL users they only want to pay for one.

    16. Re:Summary is wrong... by georgewilliamherbert · · Score: 1
      An AOL ip address would indicate that thousands of clickthroughs are happening, and given that AOL re-distributes the same IP addresses over and over again thousands of times in a week, I doubt this case will have much merit.
      That's one explanation, and the one I came up with immediately reading the article. But as of yet we don't see the detailed suit claims and list of IP addresses, so we don't know.

      Could be them being dumb and not noticing that there are large ISPs out there who proxy addresses like AOL, or could be something completely different and valid to complain about.

      Hopefully they'll put the evidence out there reasonably quickly, unlike say SCO.

    17. Re:Summary is wrong... by Anonymous Coward · · Score: 1, Insightful

      I say yes. If you plan to do business with a company for a long time (1+ year), you try it out for one week. If the price is double of what you expected because of a loophole in the contract, fine, let them have their overpriced one week. They lose 1 year business with me which is way more valuable.

    18. Re:Summary is wrong... by budgenator · · Score: 1

      Google could really fark their daily by simpley saying" our records show that the entire IP-4 has clicked your add at least once so your ads for new customers would be shown until IP-6 come on-line."

      Imagine a guy being paid to hand out leaflets in the street... suppose some other guy keeps walking back and forth taking a leaflet - is that the fault of the leaflet guy?
      As likely it's a guy wearing a gorrila suit, the leaflet distributor knows that different people change into and out of the suit on a regular basis, so he knows that sometimes the gorilla suit contains the same person, and sometimes its different, he doesn't know which because all he can see is the suit. That's why recording IP addresses don't make a lot of sense they are frequently reasigned, cookie tracking makes more sense but again people frequently delete them, particulary Europeans, as does a lot of anti-spyware programs. The real answer is if you have a clue about internet advertising, you know that non-unique clicks are a cost of doing business and plan acordingly; for an ISP not to know this is curious.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    19. Re:Summary is wrong... by Anonymous Coward · · Score: 0

      Since you are implying it with your question (even if you choose, like a pussy, to deny it), where is this imaginary contract Google offers wherein AIT (Microsoft's partner) deserves money back at this point? You are a whiney little bitch, just like this company. Unique clicks and unique IP's were never offered. So, bitch, STFU and going crying home to mama.

      Flamebait-y enough for you? Wanna go see Brokeback Mountain?

    20. Re:Summary is wrong... by drakewyrm · · Score: 1

      It matters not whether the summary is wrong or simply badly written. TFA is also wrong (or badly written). AIT isn't suing Google for "clicks from the same IP addresses" as TFA suggests, but over "multiple clicks from the same IP block" (Clarence Briggs, AIT's Chief Executive Officer). He's complaining that people to whom he's not really interested in advertising are finding his ads interesting. "Our campaign was for North America only; so, how can someone tell me that clicks from Russia, China, and Vietnam are legitimate?" some other FA

      --
      Batou: Hey, Major... You ever hear of "human rights"? Major: I understand the concept, but I've never seen it in action
    21. Re:Summary is wrong... by nicklott · · Score: 1

      I meant a REAL alternative...

    22. Re:Summary is wrong... by Anonymous Coward · · Score: 0

      back in My old day we had one phone company AT&T (AKA) the bell system -- switch to the competition - ya sure, you betcha...

  7. Right off the bat... by Cherita+Chen · · Score: 5, Interesting
    I can already see a major problem that AIT will have in actually winning this case. What about traffic that has been proxied? At one point or another, most network/systems administrators, when reviewing their log files, have wondered why they are seeing so much traffic from the same IP address located in "Reston, VA". This is of course the location of America Online's proxy servers.

    Is it just me, or does their case seem a little weak?

    For more info on the AOL proxy phenomenon http://webmaster.info.aol.com/proxyinfo.html

    --
    I'm not fat, just big boned...
    1. Re:Right off the bat... by amling · · Score: 4, Funny

      It is of course also the origin of the Reston strain of the Ebola virus. Coincidence? You decide.

      --
      70e808a22cb027cde4a6abddf6435d55
    2. Re:Right off the bat... by Anonymous Coward · · Score: 0

      To make things worse, there are public users that have a Google proxy...

      I use the Google Web Accelerator, and notice that when a lot of sites report my IP address, it shows up as a 72.* something that is owned by Google.

      I bet there's a few of us.

    3. Re:Right off the bat... by jander · · Score: 5, Interesting
      A weak case has never stopped Clarence Briggs before. If you look up "Litigious Bastard" in the dictionary, you will find his name.

      I used to work for this Asshole when it was first started, and when I quit, I was served with an injunction preventing me to go to work for my new employer, two days after christmas. It didn't matter that NC is a right to work state, and that the company I was going to work for was a consulting company that had NOTHING to do with web hosting - He was just pissed that I had the audacity to leave my low-pay, high stress job for something better. And, from my observations while working there and from what I have heard from people afterwards; unless you leave the company on his terms and with his blessings, you can expect to get sued. BTW - even though the injunction was immediately thrown out when it was heard by a judge, It ended up costing me about 10 grand in lost pay, and legal fees

      Which was why, I assume, one of the first things he did when he went "corporate" was NOT to pay the people who got him that far any better, but instead directly hire a lawyer to his staff...

      It's my opinion that Clarence Briggs is the Darl McBride of the Web Hosting industry - in fact, when the whole SCO vs IBM litigation was started, I almost had to wonder if Darl wasn't being advised by CB.

      To tie this into the parent - It wouldn't occur to them that a large majority might be from proxies... You would have to be experienced enough/smart enough to infer this, And most people that I know who meet these requirements are also smart enough to stay away from AIT. Besides, when has the facts ever been relevant to people like Briggs and McBride

      I won't go into how his entire web hosting business is built off of free software...

      I wouldn't be suprised if he tried suing me again, just for posting this, - and yes, he has/had little butt warts who's only job (as far as I knew) was to google his name/troll newsgroups for bad press about him or AIT, then spread FUD/Sue/or attempt to discredit the poster.)


      btw, this is all my opinion and protected by the first amendment, so FOAD Briggs
      --
      An ounce of perception is worth a pound of obscure
    4. Re:Right off the bat... by trogdor8667 · · Score: 1

      Same thing, but all of my corporations 60,000 employees use the same outgoing IP address... My friends at work have been known to click on ads, and they'll all show up as the same IP, but that isn't fraud...

      This entire lawsuit has flawed logic.

    5. Re:Right off the bat... by ruhk · · Score: 4, Interesting

      Fuck me dead. Let me lend Jander some backup here. I was the NT admin at AIT when the stuff with Jander went down. It was ridiculous. Not long after, Clarence had me giving him access to people's Exchange accounts and breaking into their PCs so he could get at their files on the grounds they might "betray" him. That's the word Clarence used. Clarence went so far as to show up at one guy's (Ray, it was) WITH A SHERRIFF and demand access to the guy's home computer.

      The final straw for me was when he wanted every one of the *nix and NT administrators to provide financial disclosures not only on themselves, but their immediate family members as well. I got off relatively easily: I only had to pay clarence about $5300 to keep him off my back. A guy who left after me MOVED TO BAHRAIN to get away from Clarence.

      FOAD Briggs, indeed.

      Anyway, Jander, how things are going better for you and your family.

      --



      404 Error: .sig not found.
    6. Re:Right off the bat... by SCVirus · · Score: 1, Funny

      VIA SLASHDOT DISCUSSION FORUM: Demand for Immediate Take-Down: Notice of Slanderous Activity URL: http://yro.slashdot.org/comments.pl?sid=170853&cid =14234453 CASE #: 3125235 11 December 2005 Dear Sir or Madam, This letter serves as notification, that content recently posted by you on the 'Slashdot' internet discussion forum about The Right Honorable Clarence Briggs, is Slanderous and in poor taste. WE HEREBY DEMAND THAT YOU IMMEDATELY REMOVE THE SLANDEROUS MATERIAL OR FACE LITIGIOUS ACTION. The information in this notification is accurate. I swear under penalty of perjury that I am not authorized to act on behalf of Clarence Briggs in regard to the slanderous material above. We hereby give notice of these activities to you and request that you take expeditious action to remove or disable access to the material described above, and thereby prevent the illegal reproduction and distribution of this slanderous material by any means. We appreciate your cooperation in this matter. Please advise us regarding what actions you take. Yours sincerely, Some Lawyer Just Kidding.

  8. They do have a point by u2boy_nl · · Score: 5, Insightful

    "My question to them is simple," Briggs said. "Don't you think you have a right to see which IP addresses you were charged for?"

    Well they do have a point.
    Google has this data, why not make it available?

    If i were an advertiser I would want to be able to to verify that the bills Google sends me are indeed correct. Right now it seems that advertisers have no way of doing that?

    But I can see why Google is reluctant, providing this data incurs more costs, and I can imagine that there will be a lot of advertisers who are going to argue with them about their bills.

    1. Re:They do have a point by Anonymous Coward · · Score: 0

      A right? Maybe it would be interesting to see the data. And I guess Google could provide it. But they're buying a service - if they don't like it, don't use it. If Google get worried and find they're losing custom, maybe they start providing the extra info.

      Funny how they're also opening a store. America, where a publicity campaign means hiring a lawyer.

    2. Re:They do have a point by 1u3hr · · Score: 2, Insightful
      Well they do have a point. Google has this data, why not make it available?

      Perhaps because this would violate the privacy of the people clickng on the ads, Google probably would have to highlight that it was doing that in its privacy policy. Also, there are possible security implications. Imagine you buy adwords for antivirus or firewalls; you get the IPs of interested customers and immediately target them for a portscan, having a good chance they aren't secure. And lots of other honeypot ideas involving blackmail, phishing etc are conceivable.

    3. Re:They do have a point by Anonymous Coward · · Score: 0

      You will get them anyways idiot.. When they click on your AD it shows up in your weblogs.

    4. Re:They do have a point by MasterPi · · Score: 1

      Thats a good point and I don't disagree with you, but it makes me think, couldn't they just link to a referer page instead of their home so they can record the IPs as well?

      --
      ( I
    5. Re:They do have a point by JamaisVu · · Score: 2, Informative

      re: "But I can see why Google is reluctant, providing this data incurs more costs, and I can imagine that there will be a lot of advertisers who are going to argue with them about their bills."

      ok, they could pay someone to write a web panel that would provide access to the ad account's logs. that would take anyone competent -at most, if someone came on to do it with no background information and no documentation- like a week.

      --
      "When the solution is simple, God is answering." -- Albert Einstein
    6. Re:They do have a point by XorNand · · Score: 4, Interesting

      Why can't they track the referrals themselves? When creating Adwords, you input two URLs: one that's show in the bottom of the ad, and one that the clicker is actually sent to. You set the first parameter to http://www.fuzzybritchesbandit.com/ and the second to http://www.fuzzybritchesbandit.com?campaign=adword s. You then compare your HTTP logs against Google's clickthrough reports.

      This would ensure that you aren't getting charged for clicks where there are none. But there's also the possiblity that some sort of script *is* clicking just to drive your bill up. Now if this company has paid Google a half million dollars, they should have some pretty substantinal visitor data to mine. They should know what the typical visitor does once they arrive, e.g. the mean time spent on the site is 8.5 minutes, they're 76% likely to click on the features page first and then page second. Sooo... If they getting a bunch of clickthroughs from the same IP and the path/time through the site for each session is either a) identicial to the other sessions from that IP (a stupid bot that takes the same path everytime) or b) dramatically varies from the metrics of typical visitor (a semi-stupid bot that randomly traverses the site), then you know something is bunk.

      Like others have said, just saying "we have a lot of people from the same IP address" isn't good enough to pursue a claim of fraud. You'd think a webhost with a half-million dollar advertising budget would have the technicial staff who could tell them the same thing.

      --
      Entrepreneur : (noun), French for "unemployed"
    7. Re:They do have a point by Anonymous Coward · · Score: 0

      If I did not visit their website then why should they get my IP address?

      If Google did start providing IP addresses, and up till now I have not heard that they do, then I will just have to start blocking off Google's Ads. I don't mind them as they are text based, but it is very easy to just block them altogether.

    8. Re:They do have a point by BReflection · · Score: 2, Insightful

      Showing the IP addresses would be a violation of Google's privacy policy. This is the same reason IP addresses are not shown in Google Analytics.

      Google only shares personal information with other companies or individuals outside of Google in the following limited circumstances:
      [...]
      We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

      --
      python -c "x='python -c %sx=%s; print x%%(chr(34),repr(x),chr(34))%s'; print x%(chr(34),repr(x),chr(34))"
    9. Re:They do have a point by Anonymous Coward · · Score: 0

      This information is no way a violation of privacy polices. A persons personal idenity can not be found through this information and there is no reason why any company can't have this information.

      If any of you have ever used Google Adwords, then you might understand where this company is coming from. Many times, there are additional charges for clicks that don't make sense and you do see the same IP's (not proxy addresses either) that can be a bot clicking through the ads and causing an expense to the customer. This can start to be very costly (costs can range from $1,000 - $100,000 depending on certain situations).

      I've actually wanted to know this information also, but its something that is really up to google. Maybe this case will change that...

    10. Re:They do have a point by dubl-u · · Score: 1

      If i were an advertiser I would want to be able to to verify that the bills Google sends me are indeed correct. Right now it seems that advertisers have no way of doing that?

      If I were in business and didn't trust a vendor, I'd find a different vendor. How going to court is supposed to help anything, I dunno. If the vendor wasn't playing nice before, how will they treat me after I've dragged them through a couple years of litigation?

  9. Hyperlinks are Hyperlinks by Scoria · · Score: 4, Insightful

    Not surprisingly, the article is light on technical details. I don't believe that a corporation such as Google would seemingly overlook a simple address filter containing IP ranges used by known legitimate crawling agents.

    Maybe spam agents were indexing the AIT Web sites in an effort to aggregate data like published e-mail addresses. The article just doesn't tell us much. If that were the case, however, Google wouldn't have many options. They could add end-user validation to each advertisement (i.e., "Repeat the alphanumeric string so that we know you aren't a robot!"), which would obviously inconvenience the user and ultimately decrease traffic, or they could create ban filters. I would suppose that the latter option might also garner various legal accusations.

    It sounds as though AIT could have incurred a legitimate loss, but are pursuing a large corporation whose employees aren't exactly known by most people for their negligent behavior. If my suspicions are true, however, how could Google engineers manage to prevent "click fraud" while balancing the usability of their service? Nobody wants to spend thirty seconds validating themselves as a human to an advertisement. Maybe AIT would have better luck pursuing the (hypothetical) spammers.

    --
    Do you like German cars?
  10. /. Owes me at least $500,000 by Quirk · · Score: 4, Funny
    I've been clicking the refresh button @ /. since the late 90s.

    Gee at maybe ~100 clicks/day for ~7 years I must have driven advertising revenue for the site to the tune of at least $500,000... I mean, even before the site had ads my obsessive compulsive hourly refresh rate drove the popularity of the site to where the guys made an OK buck the first time it sold.

    So consider this post my invoice in the sum of $500,000. I'll take it out in credit at Think Geek, but not in subscription dollars... or, just knock off the dupes, hell, knock of the dupes and I'll subcribe.:)

    --
    "Academicians are more likely to share each other's toothbrush than each other's nomenclature."
    Cohen
    1. Re:/. Owes me at least $500,000 by Anonymous Coward · · Score: 0

      It would be much funnier if it weren't for that fact that Google hasn't had advertising for 7 years.

    2. Re:/. Owes me at least $500,000 by DrXym · · Score: 4, Insightful
      I've been clicking the refresh button @ /. since the late 90s.

      With google, you pay when someone clicks on your link rather than how often the ad appears. You name your price for how much you'll pay for each click and that governs where and how often your ad appears. Obviously the more you'll pay for your keywords, the more Google will show it and the more impressions it will make. A part of that price you pay goes to the site that hosts it. Therefore I can reward a host site simply by clicking on their ads. I suppose in a way this classifies as "click fraud" since I rarely have the intention of buying whatever is being sold.

      Another bonus (or detriment depending on your POV) of pay-per-click is that you can "punish" advertisers that you don't like. A real-life example is the word "evolution". Fundamentalist religious outfits have paid for that word and consequently you see their ads all over biology and scientific sites that mention it. I click on the links since the concept of religious crazies paying scientists is deliciously ironic. This too could classify as "click fraud".

      Until the day that Google installs mind probes in every human being, it seems unlikely that they can do anything about either of these common situations. As long as such "click fraud" is essentially random and indistinguishable from background noise there is nothing they could do to stop it. Nothing at all.

    3. Re:/. Owes me at least $500,000 by Anonymous Coward · · Score: 0

      A real-life example is the word "evolution". Fundamentalist religious outfits have paid for that word and consequently you see their ads all over biology and scientific sites that mention it. I click on the links since the concept of religious crazies paying scientists is deliciously ironic.

      That's a wonderful idea. I'm off to go search for some fundie "evolution" and "intelligent design" sites. :-)

    4. Re:/. Owes me at least $500,000 by Glonoinha · · Score: 2, Interesting

      Actually it is more insidious than that.

      Google 'india job clicking ads' and you get over half a million hits, a great many of them describing in detail a digital evolution of the sweatshops from the turn of the last century, but instead of making clothing they are sitting there clicking on Google ads. A whole army of clickers, their only job being to drive click-through ad revenue for web-sites made specifically to drive this revenue.

      Sure would suck to be some company in the US (such as AIT) that made a good-faith business deal with Google only to have half a million dollars sucked out of your company by an army of parasites. I'm not saying it is Google's fault, but I can see where it would be in Google's best interest to tweak their paradigm to prevent it from happening.

      Whatever you measure, that is what changes (improves, hopefully.)

      --
      Glonoinha the MebiByte Slayer
    5. Re:/. Owes me at least $500,000 by Anonymous Coward · · Score: 0

      As long as such "click fraud" is essentially random and indistinguishable from background noise there is nothing they could do to stop it. Nothing at all.

      What can be done, however, is businesses demanding a 'pay per processed order' model, instead of a 'pay per click' model. Payment will occur only when an ad link is followed and an order is processed. No order, no money. This model isn't perfect, either, but it more closely ties the various parties' interests together.

    6. Re:/. Owes me at least $500,000 by ZachPruckowski · · Score: 1

      "Pay per order" is a model that redefines advertising. It isn't the job of an ad to make me buy something, it's to make me look at it. The store itself (be it online or otherwise) needs to close the sale. If I am interested in a product I see on a TV ad, I go to Target or wherever, and if it looks appealing, I'll buy it. If the price is too high, or the salespeople are idiots, I will either go somewhere else or not buy the product. In that instance, it is Target's fault, not the advertiser's fault.

      Not to mention, how does PPO work when there is nothing to order? Let's say it is a political ad? Or an ad for a POV site, like the Christian fundamentalists mentioned elsewhere? What do I "order"?

    7. Re:/. Owes me at least $500,000 by DrXym · · Score: 1
      Such a model is doomed to failure and no provider would allow it. Imagine a site that sets the "pay per processed order" criteria so high that no one ever qualifies. e.g. an order being someone who pays $10,000 to buy a baked bean from a page I don't even link to. So no one orders but Google sends tens of thousands of people to the site for nothing. It would never happen. Besides how do you quantify "pay per processed order" on a religious site as with ID / creationist adverts.

      To go back to my point about "click fraud", I would say that it is possible to detect blatant fraud, but so long as someone is operating within the background noise, they are entirely safe from discovery.

    8. Re:/. Owes me at least $500,000 by Anonymous Coward · · Score: 0

      Until the day that Google installs mind probes in every human being,

      Then finally - I will be able to Google for my car keys!

    9. Re:/. Owes me at least $500,000 by Anonymous Coward · · Score: 0

      The problem is inherent in PPC. However, too many people have (literally) bought into the concept. As long as people continue to line up to advertise with Google, they'll make money and there will be no real progress towards stopping click fraud or pursuing alternate payment methods.

  11. What are they supposed to do? by TallMatthew · · Score: 1
    You could clobber someone with wget and a for loop. Just keep grabbing a search result page, grep for the site you dislike (encapsulated in adwords-generated link), then go and GET it. Even if they put filters to prevent multiple clickage from the same IP (which I'm sure they won't unless hey have to), anyone with a DDOS farm (or access to more than one subnet) could bill someone up pretty good.

    How are they supposed to sift through that?

    1. Re:What are they supposed to do? by Anonymous Coward · · Score: 1, Funny
      How are they supposed to sift through that?
      with computers looking for patterns... something google's rather good at if you hadn't noticed
    2. Re:What are they supposed to do? by J2000_ca · · Score: 1

      You also set a max cost per a day which you can't overrun.

  12. Jealousy? by Anonymous Coward · · Score: 0

    ...Could it be, a small company being pissed that Google is making more than them, and they want to find someone else to blame besides Microsoft, or... is it that they are upset they were not slashdotted =P Shit happens, just like slashdot polls, Fraudlent clicks, ballots stuffers, they are equivalent when it comes to asshole advertisers, stop complaing 'AIT' and move on.

  13. Well this is interesting... by tsm_sf · · Score: 4, Interesting

    Quote from TFA:

    "It's wrong, and stealing and lying are wrong," AIT President Clarence Briggs said. "Somebody needs to do something about it."

    And a quick search finds this page: http://advocate.soundtrax.net/ait-suit.asp, a class action against AIT for, and I double-quote, "Stealing People's Money".

    Hmm!

    Here is a press release from AIT. My favorite bit?

    "The real threat here is to the concept of paid search and ultimately to the entire Internet," said Briggs. "If people lose confidence in the commercial viability of the Internet it threatens the very idea of an emerging global, digital economy. Sooner or later, if something isn't done, the second Internet bubble will burst."

    You say "internet bubble-burst", I hear "cheap Ducatis and Aeron chairs on craigslist".

    --
    Literalism isn't a form of humor, it's you being irritating.
  14. Something like this happened to me once by Giometrix · · Score: 5, Interesting

    ...Albiet on a much, much smaller scale. A bot (seemingly) made a huge amount of click-throughs within an hour (whether this was malicious or not, I have no clue), about 100x more click-throughs than normal. When I pointed this out to Google's customer support, I was shot back an email which in effect said, "We have safe-guards in place, those clicks are real." I was pretty bummed that the "do no evil" company would fire off an email like that, without at least investigating. Luckily, when I requested that they take a closer look, and that they compare what happened within that hour with my normal traffic, they agreed to investigate. In the end, I was never charged.

    Google DID the right thing for me; but I really was at the mercy of Google. I really can't see why a paying customer shouldn't be seeing exactly what he's being charged for.

    --
    Download free e-books, lectures, and tutorials at bookgoldmine.com
    1. Re:Something like this happened to me once by giorgiofr · · Score: 1

      Because that's not in the contract you sign.
      Quite easy, really.

      --
      Global warming is a cube.
    2. Re:Something like this happened to me once by Anonymous Coward · · Score: 0

      Suppose someone tells you that you can have the money in a big jar if you pay $1 and correctly guess how much is inside it.

      Now suppose you say it's "not fair" that they won't let you empty the jar and count the contents first. You promise not to cheat, but you just want to make sure that the number they'll give is correct at, so you don't get "ripped off".

      Oh, wait, that would be /stupid/ right?

      Google can only defend trivial click-through advertising if it's allowed to do traffic analysis without giving customers feedback. Otherwise a customer and a fraudster can co-operate to reverse engineer the entire system and all Google's customers go away.

    3. Re:Something like this happened to me once by Monoman · · Score: 1

      Oh man can you imagine if they did it like your phone bill, itemizing every "call". That would suck.

      Maybe having the info available online would be better. ;-)

      --
      Keep the Classic Slashdot.
    4. Re:Something like this happened to me once by zerocool^ · · Score: 1


      Yeah, I've had bad luck with some things that Google tells you for advertising, too. For example, when you sign up for the ads, you what keywords you want to advertise in relation to, and they tell you based on your keywords what position you can expect (i.e. on the 3rd page, or the 10th page, or whatever when you search for those keywords), and about how much they estimate the cost.

      The thing is, once we signed up for some ad words, and we were told we'd be on the 2nd page. Well, doing about 100 searches later, we still hadn't seen our ad - on any of the first 5 pages.

      Another time, we signed up for an adword that we thought would be particularly inexpensive, and found out a week later that it was costing us per day what they had estimated it to cost per MONTH. We cancelled that one immediately, too.

      ~W

      --
      sig?
    5. Re:Something like this happened to me once by geodescent · · Score: 0

      And they should! Money well spent is a 500MB PDF invoice. :-p

    6. Re:Something like this happened to me once by wombert · · Score: 1

      Now suppose you say it's "not fair" that they won't let you empty the jar and count the contents first.

      Actually, it would be slightly more analogous to asking to count the jar's contents after being told you guessed wrong.

      --
      Did I say overlords? I meant protectors.
  15. Issues of scale by gringer · · Score: 2, Insightful

    Okay, $500,000 is a lot of money to me, but is it all that much to Google? Given that this is meant to be a class-action lawsuit against Google, I would expect a value a bit higher than this. I figure that if there's even a whiff of AIT being correct, a simple "settle out of court for a little less" might be an option here.

    Perhaps the case just doesn't seem big enough to have the class-action label stuck to it...

    --
    Ask me about repetitive DNA
    1. Re:Issues of scale by gordo3000 · · Score: 1

      except it is 500,000 dollars for just them. a class action status suti just means you can have multiple plaintiffs and they all get settled at one time. imagine 10,000 of these suits aggregated together and suddenly you see hundreds of millions could be lost here. of course, this is just the beginning, and this stuff takes years before payment is ever made.

    2. Re:Issues of scale by nacturation · · Score: 1

      ... this stuff takes years before payment is ever made.

      And the settlement will be for... free credit towards more AdWords!

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  16. A single IP address doesn't mean one person by DrXym · · Score: 3, Interesting
    If someone were malicious enough they could nibble away at a site by using a large proxy, clear their cookies each time, use different useragents, and do just enough clicks that it wouldn't necessarily stand out against the background noise. Google couldn't do a thing to stop them and it would be stupid to expect them to. Perhaps Google could implement some kind of time sensitive automated IP blacklist based on certain thresholds but it's hard to see what else they could do.

    If these guys have the single IP in their logs, perhaps they be looking to see who it is and sue them instead of google.

    1. Re:A single IP address doesn't mean one person by SimReg · · Score: 1

      "If these guys have the single IP in their logs, perhaps they be looking to see who it is and sue them instead of google."

      Because Google has money.

  17. Waste of Taxpayers' Money... by Chaffar · · Score: 5, Interesting
    Probability that this is a waste of taxpayer's money:

    - The page has a a commercial for AIT Inc.'s "Voice, Training, and Data Services for the Office: + 20%.

    - The article about AIT suing Google is immediately followed by another one promoting AIT new storefront launch in Chicago. + 35%

    - Firefox says that 2 Pop-ups were blocked. I shudder to think of the content of these pop-ups: + 15 %.

    -"It's wrong, and stealing and lying are wrong," AIT President Clarence Briggs said. "Somebody needs to do something about it." OMG Somebody think of the children! : + 20 %.

    - The article is carried by The Fayetteville (NC) Observer. Any search on Google for AIT, Google, and lawsuit yield nothing: + 40%.

    - Interestingly, though, searching for the same keywords on Yahoo does yield a few hits. : - 10 %.

    Yep, this is definitely a publicity stunt by a random company trying to capitalize on Google's high profile. The numbers don't lie :)

    1. Re:Waste of Taxpayers' Money... by makomk · · Score: 3, Informative

      Any search on Google for AIT, Google, and lawsuit yield nothing: + 40%.

      That's odd - I get 27,000 results. Admittedly, a lot of press releases on the first page, but a Google News search turns up several interesting results, including this.

    2. Re:Waste of Taxpayers' Money... by makomk · · Score: 1

      Hmmm... looks like it might be the lawsuit that was mentioned on Slashdot back in July - it's just changing hands. The summary isn't exactly brilliant, and neither's the linked article to be honest.

    3. Re:Waste of Taxpayers' Money... by conradp · · Score: 1
      Yep, this is definitely a publicity stunt by a random company trying to capitalize on Google's high profile. The numbers don't lie :)

      Not just a "random" company, a company with a well-documented history of taking people's money and providing terrible service. See http://www.hostsearch.com/review/ait_review.asp, http://www.webhostingjury.com/reviews/AIT_, http://www.webhostingratings.com/plans/AIT-Reviews 2.html.

      Our company hosted a server with AIT for a year, their uptime was OK (a few short connectivity outages) but service was non-existent. Our server locked up and we needed them to just go and push a button on it to reboot it, we couldn't got hold of a human being and they never returned our phone calls, it ended up taking over a day of frequenty phone calls just to get them to press that button. And even though they had advertised "reboots" as being provided within the level of service that we had purchases, when we actually did talk to a human their main priority seemed to be to try to convince us to upgrade to a more expensive level of service. We were lucky - it was almost the end of our year-long service agreement and we were able to cancel our contract, and they did ship us back our server within a few days. Their contract generally gives you an extremely narrow window in which to cancel your contract or it will automatically renews for another year.
      --
      "To be absolutely certain about something, one must know everything or nothing about it." -- Olin Miller
  18. And the answer is by Daath · · Score: 0

    Create robots.txt in the root directory of the site, containing:

    User-agent: googlebot
    Disallow: *

    --
    Any technology distinguishable from magic, is insufficiently advanced.
    1. Re:And the answer is by Anonymous Coward · · Score: 0

      Please, RTFA.

  19. Remove tinfoil hat... by MaelstromX · · Score: 2, Insightful
    the whole expansion plans in TFA having nothing to do with the case as such....


    Well, let's see. The site is Fayetteville (NC) Online.

    AIT is based in Fayetteville, NC. A quick glance at Wikipedia tells me that Fayetteville isn't a huge city, other than being the home of Fort Bragg. So...maybe the fact that a hometown company is spreading into major markets across the country (Chicago, Atlanta, Los Angeles, Nashville, Raleigh and Charlotte) is something a bit notable that local residents might want to know about? I probably would if it were my town.
  20. Google or a competitor clicking? by erroneus · · Score: 3, Interesting

    I've heard of competitors attempting to harm another by deploying some method of abuse against their advertising costs. This would not be dissimilar to exploiting a 1-800 phone number by attempting to inflict cost damages against the target.

    The article doesn't indicate any belief that Google is directly responsible for the abuse they believe is occuring though it doesn't indicate that it believes otherwise either. However, I did not read where the possibility that competitors or other malicious parties are directly responsible for the act.

    If they believe that Google should be responsible for not preventing an act, then I think it's a case that should be judged on whether or not Google should be responsible for filtering fraudulent calls to their site as channeled through Google advertising. To make the parallel to toll-free phone service once more, I am unfamiliar with any such protection offered by a phone service provider.

    Should Google do their best to determine and filter against abusive "clicking"? Yes, if they want their advertising to be valued. Are they or have they been doing their best? That is a question for the courts to decide I suppose. But in my view, unless Google is being directly charged with responsibility for performing these clicks, then I think it will be a tough case to prove.

    1. Re:Google or a competitor clicking? by Saxophonist · · Score: 1

      If you have an AdWords maximum cost per day, it shouldn't be too difficult to put a lid on the cost damages from a competitor. What I have been more concerned about with the AdWords campaign for my business is a competitor repeatedly clicking my ad to get it off the web. When the maximum cost per day is reached, the ad is no longer shown. It would be ridiculously easy for a competitor to do different searches and click the ad repeatedly, or get a bot to do the same thing.

      It hasn't happened to me yet, fortunately, and I have received some interest in my business from AdWords (although nowhere near what the plain old yellow pages have brought in). It has been very cost effective, but I can see how it could instantly not be.

  21. We are fighting a War by deadbeatsaint · · Score: 1

    We are fighting a War; A war on click fraud.

    And we are losing that war.

    --
    --
    1. Re:We are fighting a War by Andy_R · · Score: 1

      Some of us are fighting a war against adverts all over the internet. So called clickfraud looks like a nice weapon to me.

      --
      A pizza of radius z and thickness a has a volume of pi z z a
    2. Re:We are fighting a War by Anonymous Coward · · Score: 0

      Yeah, What Andy R said. Many of us remember when the internet did not HAVE ads on it, and when it was not so bloody overcommerialized. We liked that internet better, and we would not mind seeing things go back to *less* commercialization, not *more*.

    3. Re:We are fighting a War by drakewyrm · · Score: 1

      Want some fun with that? Go to this search and visit every single advertised site, just once.

      --
      Batou: Hey, Major... You ever hear of "human rights"? Major: I understand the concept, but I've never seen it in action
  22. Google Web Accelerator by arch119 · · Score: 1

    Is it possible that those clicks were from people who use Google Web Accelerator?
    Nah...Nah...It can't be. How can ppl be so dumb to sue without even confirming this? I am wrong...I must be wrong...

    1. Re:Google Web Accelerator by Anonymous Coward · · Score: 0

      Actually yeah you are probably wrong. click fraud is a common problem and an extremely hard one to stop. Google simple pass the cost on to the advertisers directly and because they don't provide the data on the clicks they get away with serious overbilling. This is not totally intentional on googles part, it is simply a fact of inadequate methods to stop other sites abusing the system. Maybe a few court cases like this one will make places like google clean up there act.

  23. Problems with adwords by pieterh · · Score: 4, Informative

    When Google invoices you for clicks, a share of this money is going to sites that are showing the ads. There are sites that fraudulently drive clicks in order to get more money.

    When my firm used adwords, we saw our monthly fees from Google climbing steadily, from $10-20 per month to over $1000, but with no matching increase in traffic, and almost zero contacts via our web site (which was clearly aimed only at Belgian customers). We estimated that 95% of the clicks were fraudulent. We had no way of checking who was clicking on our site. So we cancelled the program and focussed on more traditional sales.

    This is, IMO, one of the major skeletons lurking in Google's cupboard.

    1. Re:Problems with adwords by SavvyPlayer · · Score: 2, Insightful

      Marketing is a tool designed to increase the overall level of visibility of a given product or service. When executed correctly ,this increase sharply rises from baseline (A), then falls off its peak slightly to plataeu at a higher level (B). Ongoing investment in this marketing channel is required to sustain visibility at B. The ROI of this investment is easy to calculate: Does net revenue of said product or service (B - A) exceed the cost of this marketing channel?

      Getting to C will require further analysis and either 1) a fundamental change in the product/service itself, or 2) more marcom dollars.

      When you say you experienced no "matching increase in traffic" are you saying that google billed you for 10,000 click throughs to a particular interstitial page, where your internal stats for that page suggest a much smaller number, or some other fraudulent activity? Or are you merely saying that nooone who visited your interstitial bothered to explore the rest of your site?

      There are a number of factors to consider in a case like this:

      1. First and foremost, advertising fees are entirely market-driven. If AdWords simply didn't work, the service would either cost far less, or cease to exist entirely. That Google's AdWords revenue consistently improves quarter over quarter over quarter is testament to the notion that this system is fundamentally perceived to be a valuable service by the marketplace.

      2. Your interstitial may not have contained a compelling message for its target audience. This is very likely if your AdWords investment resulted in no meaningful gain. Blaming Google in this case is simply shooting the messenger. Shoot the ad agency instead.

      3. Your choice of AdWords may not have effectively captured your target audience.

      Just a few thoughts to chew on anyway.

    2. Re:Problems with adwords by Evil+Adrian · · Score: 1

      1. First and foremost, advertising fees are entirely market-driven. If AdWords simply didn't work, the service would either cost far less, or cease to exist entirely. That Google's AdWords revenue consistently improves quarter over quarter over quarter is testament to the notion that this system is fundamentally perceived to be a valuable service by the marketplace.

      Everyone knows what Google is, everyone knows that Google is *the* search engine. There's more people every year trying to make money on the Internet, so they put 2+2 together... it doesn't necessarily mean that AdWords works very well, it just means everyone knows what it is and assumes it's what you're supposed to use.

      --
      evil adrian
    3. Re:Problems with adwords by slashkitty · · Score: 1

      Were you limiting you adwords campaign to just Google search, or were you including content websites? It's easy to limit the adwords campaign so that there is no modivation for click fraud.

      --
      -- these are only opinions and they might not be mine.
    4. Re:Problems with adwords by Anonymous Coward · · Score: 0

      How do you remove the motivation for competitors to click on your ad, thereby costing you money and/or disabling your ads when they reach the cost threshold you set?

    5. Re:Problems with adwords by XXIstCenturyBoy · · Score: 1

      Yup. Google is truly perceived as a "do no evil" company.

      Lets rephrase what you said :
      1. First and foremost, OSes are entirely market-driven. If Microsoft's Windows simply didn't work, the OS would either cost far less, or cease to exist entirely. That Microsoft revenue consistently improves quarter over quarter over quarter is testament to the notion that this OS is fundamentally perceived to be a valuable service by the customers.

      I am by no means a Slashdot Windows basher, but one can see how much your opinion of Google and Adword is not an argument... Its a normal reaction influenced by the good folks Google's marketing departement.

    6. Re:Problems with adwords by SavvyPlayer · · Score: 1

      I do not imply that all products and services compete on a level playing field, certainly not OSes like Win32, whose success can be contributed directly to a legacy of anticompetitive contracts and backroom cronyism. But, simply because certain vendors are able to idly enjoy the fruit of monopoly, decade after decade (for one such unnamed organization, this would have ended roughly 5 years ago, but I digress), doesn't mean capitalism itself is broken.

      It was not too long ago that the efficacy of online advertising was seriously called into question. Prices were driven so low as to threaten the viability of all major players in this space, including Google, Yahoo, Lycos, Excite, Aol, MSN, DoubleClick, etc. Either the reversal we've been witnessing these past 2 years is artificial, and a forgetful market is simply repeating a litany of mistakes it had only just comitted, or the online advertising market has reached the critical mass needed to become an effective channel, and advertisers are renweing their contracts because their revenues are actually improving.

    7. Re:Problems with adwords by TapeCutter · · Score: 1

      "Marketing is a tool designed to increase the overall level of visibility of a given product or service."

      No that is advertising. My partner teaches Marketing to undergrads, the first lesson is Marketing != advertising.

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
  24. Re:fristy psot? by Anonymous Coward · · Score: 0

    You don't know what 'troll' means, do you?

    http://en.wikipedia.org/wiki/Internet_troll

    The fact that the "fp" post actually was first doesn't make it interesting..

  25. My experience by Anonymous Coward · · Score: 5, Interesting
    I recently had a problem with Google as well. As an owner of a (very) small business, I had been running a small, focused ad campaign using Google's AdWords. One day while browsing through the daily charges on my AdWords account, I noticed a dramatic spike for just one day. Looking deeper, the spike consisted of clicks on just one of my target keywords.

    I looked at my website's logs for that day and found over 50 instances of a request for "HEAD / HTTP/1.0" from a single IP address. What made this even more suspicious was the fact that they were all made with "Wget/1.10", and that IP never requested any other page from my site, not even the image/CSS files used on the main page.

    I contacted Google's AdWord support, documenting all of the above in great detail and saying that these seem like fraudulent clicks. I got back a canned response "We're looking into it". Two weeks go by, nothing happens. I contact them again, asking for a progress update. I get back a response "Your case will be investigated within the next week". I wait 1.5 weeks, contact them again, ask what the hell is taking them so long.

    I get back another response, again promising swift resolution. Couple of days later, I get an email from an Indian employee of Google saying that they have not detected any fraudulent clicks. I ask for a breakdown of charges per IP address for the day to check their data, but they say they can not provide those.

    I tell them very well, I have no choice but to shut down all of my Google advertising.

    Personally, I wouldn't trust Google's AdWords at all. I'm sure it makes money for some advertisers, but expecting Google to side on the side of advertisers in disputes is overoptimistic. They lose money on that, and as the case is that all the evidence is in their possession, and they refuse to show it to outsiders, how the hell are you supposed to prove that clicks are fraudulent if Google disagrees with you, as they seem to do in even obvious cases?

    1. Re:My experience by bayankaran · · Score: 1, Flamebait

      Couple of days later, I get an email from an Indian employee of Google saying that they have not detected any fraudulent clicks.

      QUESTIONS:

      How did you find out the email you got was from an Indian?

      Is it from the name of the employee?

      If the reply was from a non-Indian, would you be satisfied with the answer?

      Can you give us proof the "spike" you are mentioning?

      --
      Tat Tvam Asi
    2. Re:My experience by Anonymous Coward · · Score: 0

      How did you find out the email you got was from an Indian?
      It smelled like curry.

      Is it from the name of the employee?
      Yes, Apu.Vayankaran@google.com.

      If the reply was from a non-Indian, would you be satisfied with the answer?
      Yes, any other nationality except Indian would have been fine.

      Can you give us proof the "spike" you are mentioning?
      Why should I? Good service means the customer is always right.

    3. Re:My experience by Anonymous Coward · · Score: 1, Interesting

      Put me down as another ex-client that had a competitor repeatedly clicking on the adverts to exhaust the daily budget. Google weren't interested, even though I showed they all came from the same few IP addresses from two particular computers which had VERY unique build numbers in the User Agent strings. Not just that, the same IPs and User Agent strings were used to log in to THEIR AdWords account. Google did not terminate their account despite absolute proof that they had violated their TOS and Google's statement that those committing fraud would have their accounts terminated.

    4. Re:My experience by ModMeFlamebait · · Score: 0, Flamebait

      I looked at my website's logs for that day and found over 50 instances of a request for "HEAD / HTTP/1.0" from a single IP address. What made this even more suspicious was the fact that they were all made with "Wget/1.10", and that IP never requested any other page from my site, not even the image/CSS files used on the main page.

      So 50 hits/day is a dramatic spike? A whole lotta business you're running.

      --
      Pavlov. Does this name ring a bell?
    5. Re:My experience by Anonymous Coward · · Score: 0

      It is ridiculous that crowd at /. like to think themselves as smart, yet they mark something like parent as interesting - which is either ignorant or worst racist.

    6. Re:My experience by penguinbrat · · Score: 1

      1) I would have to say that you seemed to be WAY to polite in that you told them ... "these seem like fraudulent clicks.", when the click through in question was from an automated "robot", aka wget...

      From the man page of wget:
      WGET(1) ... GNU Wget is a free utility for non-interactive download of files from the Web. ... While doing that, Wget respects the Robot Exclusion Standard (/robots.txt)

      From the google adsence page...
      Prohibited Clicks and Impressions

      Any method that artificially generates clicks or impressions is strictly prohibited. These prohibited methods include but are not limited to: repeated manual clicks or impressions, incentives to click or to generate impressions, using robots, automated click and impression generating tools, or other deceptive software. Please note that clicking on your own ads for any reason is prohibited, to avoid potential inflation of advertiser costs.


      2) It disturbs me that the glorious Google, would claim that WGET is a valid click through when GNU acknowledges it is a robot (of sorts).
      3) It also disturbs me that (you say) your final rejection notice of your claim came from support in India - from my experience with such support, they are simple robots and don't care about solving your problem - they only want to close that ticket, regardless of the outcome let alone any detective work.

    7. Re:My experience by hammackj · · Score: 1

      It is a crappy system. They should throw out all clicks in a 24 hour period for the same ad from the same ip. They banned me because some prick clicked on my ads over and over daily. I use yahoo now, seems better. I do not trust google with anything, they are a bubble waiting to pop.

    8. Re:My experience by wombert · · Score: 1

      Did you miss the part about it being a small business? It was a spike in Adword clicks on a specific keyword, not a "spike" in overall site traffic. 50 additional clicks on a keyword, where the small business is probably not paying top dollar for that keyword, is pretty significant, especially if that particular keyword was previously doing, let's say, 30-50 clicks a day (hypothetical).

      It's been a while since I've used keywords, but when my last (small) company was using them, I'm pretty sure a 50-click surge on one keyword would have made us take notice. (As it was, Adwords got us clicks but not conversions so it wasn't worth the cost and we ended that little experiment.)

      --
      Did I say overlords? I meant protectors.
    9. Re:My experience by jtorkbob · · Score: 1

      This is business as usual for Google.

      Google has never repaid us for the blatent fraud that we suffer on a regular basis. We have provided all manner of proof, and even though we're a top-tier advertiser, they still just send us those stupid form letters.

      Sometimes it's subtle, but usually the fraud that we get from Google has one IP address, often located somewhere outside the US, clicking an ad link 20-100 times over a 48 hour period, and not resulting any subsiquent page downloads or image views.

      Google should detect such fraud automatically and flag it for investigation. At the very least they should honor it when we point it out.

      --
      AC: Only on slashdot... could the sentence "My hovercraft is full of eels." be moderated "+4, Insightful
  26. Some experience by Anonymous Coward · · Score: 0

    1 time I had an experience of poping 2 Google ads per click. I don't know if it was accidental, and it doesn't seem to explain the phenomenon.

  27. Stupid Stupid Stupid by matth · · Score: 1

    Briggs said AIT is able to see where each of its advertising clicks are coming from, and in-house reports showing clicks from the same IP addresses indicate they are fraudulent.

    So either, some meanie out there was clicking the link over and over, in which that person is responsible. Or else, perhaps the IP is one of Google's, as somehow Google sends the person who clicked over to the website?

  28. Silly contracts by Flyboy+Connor · · Score: 3, Insightful
    These adclick contracts definitely sound silly. You would be a fool to place an ad that way.

    "I will pay Google 1 cent for every click on my ad. Regardless the number of clicks."

    If it were me, I would always have a maximum in place, and a method of verifying the correctness of a bill.

    Besides, do Internet ads really work?

    1. Re:Silly contracts by kuzb · · Score: 2, Informative

      Yes. The reason I can say this, is that I work for a corporation as a developer where part of what we do is selling ads. Not only do they work, they are highly lucrative. Lets just say in less than a month, the system makes way more than enough to pay my wage for a year.

      A lot of people think internet advertising is dead, but look at how much is still around. Do you really think there would be so many ads on so many sites if it wasn't making money?

      --
      BeauHD. Worst editor since kdawson.
    2. Re:Silly contracts by spacebird · · Score: 1

      Actually, you CAN put a cap on the number of clicks. Or rather, on the dollars. You could set a cap of $10 per day, for example, and if you were paying a penny per click, after 1,000 hits your ad would be removed for the day.

      --
      What, me? Never.
    3. Re:Silly contracts by Frankie70 · · Score: 1


      Yes. The reason I can say this, is that I work for a corporation as a developer where part of what we do is selling ads. Not only do they work, they are highly lucrative.


      Yes, they do make money for the seller of the ads like Google. But I think the OP was asking
      more about whether they work for the buyer.

    4. Re:Silly contracts by Flyboy+Connor · · Score: 1

      Yeah, I expected that that would be the case. So if these guys "lose" 500K, that was what they allowed Google to charge them. Regardless the effect of their ads. They are whiners. Whiners with lawyers, unfortunately.

    5. Re:Silly contracts by DavidTC · · Score: 1
      Um, no.

      You are operating on the assumption they didn't really mean to spend that much.

      It's entirely possibly they capped at, say, 500 dollars a day (Remember, this was over 5 years.), and did so, which is about 900,000 dollars.

      Then they went and looked and figured out that roughly half those were fraudulent, and thus kept their ad from running the rest of the day. Hence, they want half their money back.

      Of course, this entire thing is bogus, but while the idea that they didn't know they were spending that much is indeed insane, no business could operate like that, but nothing requires that to be true for them to have a case.

      --
      If corporations are people, aren't stockholders guilty of slavery?
  29. Point taken by Daath · · Score: 1

    Point taken ;)

    --
    Any technology distinguishable from magic, is insufficiently advanced.
    1. Re:Point taken by Anonymous Coward · · Score: 0

      You must be new here.

  30. AIT is already pretty sleazy by AIX-Hood · · Score: 1

    AIT is already pretty sleazy. Although not directly related to this adwords issue, on their 50 dollar a month dedicated server hosting, they give you 1000 gigs of transfer per month. In the fine print is a 40 cent per megabyte of overage cost. This is 10 times what all of the other discount hosting providers charge like servermatrix or serverbeach. Going over by a few hundred gigs which they original only charged 50 bucks for, nets tens of thousands of dollars in overages according to their scale.

    1. Re:AIT is already pretty sleazy by Orodreth · · Score: 1

      Oh that's a surprise...have you ever been to Fayetteville, NC?

      Fayetteville=sleazy

    2. Re:AIT is already pretty sleazy by Anonymous Coward · · Score: 0

      So, would you say they are more or less sleazy than sites that give away "free" Mac Minis?

    3. Re:AIT is already pretty sleazy by Anonymous Coward · · Score: 0

      In the fine print is a 40 cent per megabyte of overage cost. This is 10 times what all of the other discount hosting providers charge like servermatrix or serverbeach.

      40 cents per meg? Ouch.

      My (cheap cheap) shared host charges $0.50/Gig or $1.00/Gig depending on the level of service you've purchased, and my colo host only charges $3.00/Gig on their data-metered accounts.

      Certainly there's something to be said for being thorough before signing up for something, but $0.40/Meg is just plain outrageous.

    4. Re:AIT is already pretty sleazy by AIX-Hood · · Score: 1

      Pretty much. What they do is hit you with a 20 grand bill for a 50 dollar a month account in the case of an overage, and then when you mention lawyer, they'll settle for 5 grand which is probably what it would cost to fight them in court. It's a well oiled scam.

  31. Oops.. by Anonymous Coward · · Score: 0

    Sorry,
    I misconfigured my squid again...
    Sorry.

  32. coming soon out of beta, in full force... by avi33 · · Score: 1
  33. google must have changed their policy. by nblender · · Score: 2, Informative
    I run a special interest automotive portal that gets quite a lot of traffic and has a fairly tight community. About 18 months ago, we decided, instead of asking our users for cash donations to pay for bandwidth, we'd try to sign up with Google. Shortly after doing so, we announced to our community that we were going to rely on ad revenue to pay for the bandwidth; and to do us a favor by turning off any ad-blocking mechanisms they had, for our site. Well, one of our well-meaning but none-too-bright users decided to write a script to 'click on' ads in order to get us more money. After about 20 minutes of this activity, Google shut us down and sent us a note claiming we were engaged in fraudulent activity.

    Well, the fallout from this was pretty severe. First, no one at google would speak to us. It was a black-hole. As soon as they determine you're defrauding them, you have no mechanism for appeal. After exhausting that path, we tried to sign up with other advertisers but discovered that there is a "black list" shared among the various web-advertisers and Google had placed us on it so none of the other advertising 'agencies' would speak to us.

    At this point, we're still begging our users for money to pay for the bandwidth. There's about 6 years worth of email archives, plus scans of out-of-print manuals, hundreds of links to tech sites, and lots of invaluable information that our users value, but it's always the same 50 people who contribute monetarily... We occasionally try to sign up with ad companies but they still won't talk to us.

    1. Re:google must have changed their policy. by ScrewMaster · · Score: 1

      Sounds like Google's Ad-Words operation suffers from "Paypal Syndrome". You know, the "Gee it's a nice service but God help you if anything goes wrong because nobody else will." I guess quality customer service is one of those expenses that isn't covered by the do-no-evil mantra we hear so much about. At least, that's what I'm gathering from the various Slashdot posts I'm seeing on this subject.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:google must have changed their policy. by Anonymous Coward · · Score: 0

      I just this week experienced a similar problem.

      The views-to-clicks ratio for my site was extremely low (0.1% to 0.05%) -- there were only 100-200 clicks per day for every 200,000 impressions. I doubt that any user of the site was smart enough to create a program to click on the ads, but it's impossible to tell if there was a sudden spike in clicks, since Google shut down the account, with absolutely no prior notice and no attempt to reconsile, claiming fraudulent clicks. It was a form letter which contained absolutely no useful information in determining why the account was actually shut down. As far as I know, they didn't have a reason, and are just screwing publishers out of money for their own gains.

      This happened the day after I received my PIN in the mail from them: the last obstacle to being paid the $400 that had been made so far. Very convenient. Not only that, but the Google AdSense bot itself had used over 5GB of our bandwidth reading pages in order to serve their ads -- that's money which will never be recouped. The kicker is that even after the account was terminated they continued serving ads to the site.

      We'll see if I can convince Google to reinstate the AdSense account -- I highly, highly doubt it, but I'm trying anyway. There has been at least one other person that I know that had a similar problem with the AdSense programme that was actually able to get them to reinstate their account. I'm not sure how, but I'm finding out.

      Posted AC because I don't want to openly offend any of Google's sensitive policies regarding information disclosure. Motherfuckers.

    3. Re:google must have changed their policy. by Tim+Ward · · Score: 1
      we announced to our community that we were going to rely on ad revenue to pay for the bandwidth; and to do us a favor by turning off any ad-blocking mechanisms they had, for our site
      Well, that really does sound to me like inviting your users to click on the ads, which is against the terms of the contract, so no surprise really.
    4. Re:google must have changed their policy. by Anonymous Coward · · Score: 0

      What the fuck are they there for, then? To NOT click on them?

  34. how much per click does google charge? by 3seas · · Score: 1

    Seems to me that advertising more often than not takes unknowns into consideration. What it really comes down to is whether or not the advertising expense has a profitable return.

    You place a bad ad and get no return than who's fault is it? Your for either creating a poor ad and/or placing it in teh wrong location... etc..

    But does that advertising/account department of say some newspaper give the advertiser the list of subscribers to the newspaper?

    equating internet advertising with phone bills is perhaps not the way to figure it. You advertise on TV during the superbowl you pay a set price, price dependant on which channel you are advertising on.

    There are different advertising deals from signs you stick out on teh side of teh road to flyers to ....etc..

    and all these deals may have different specifics as to cost.

    pay per click? Perhaps when the internet gets better mapped into traffic population .... then they can set a fee schedual...

    Bottom line, if they don't like the agreement they made with google....

    Fraudulent clicks....isn't that the same as MS IE defaulting to using refresh from site, even when its in the cache... so to make their browser appear to be more popular to those who see such information?

    fraudulent clicks...... all things considered..... it simply should be figured into the price paid on teh per click trip.

    Remove teh fradulent clicks and would the price to pay per click, would it go up?

    Its a quality issue, and it does go up in teh rest of teh advertising industry.

    Its all about getting a percentage of the clients return on advertising investment thru you.

    There is no case here. and it appears that the "sue you" system has entered the advertising industry.....

    How much does the court system cost for ad story generation?

    Hint: how much did SCO pay for all the stories about its lawsuit against, in essence, FOSS (with an entity figurehead - IBM)???? or did the story writers do it out of teh goodness of their heart? (hint: nobody in a dog eat dog business of teh media knows what heart is, but only to sell more media).

    1. Re:how much per click does google charge? by Anonymous Coward · · Score: 0

      Your spelling is teh suck.

    2. Re:how much per click does google charge? by 3seas · · Score: 1

      teh has an association in teh dictionary under the word "the".... another way to spell it. Commonly found in electronic form, such as the internet. Something about electrons and bits getting transposed via the three finger typist, whos two finger hand types twice as fast as the one finger hand.

      and if we advertise it enough it will become a standard.

    3. Re:how much per click does google charge? by Anonymous Coward · · Score: 0

      Okay, okay... But once we've made 'teh' standard, can we get 'lolzor' up there, too?

  35. Re:fristy psot? by utnow · · Score: 1

    maybe informative would be the best description for an accurate first post... :P

  36. Why would you do that? by WindBourne · · Score: 1

    As yesterday showed, Google is used by more intelligent and wealthier users. i.e. ppl who are likely to buy. Or do prefer to not sell?

    --
    I prefer the "u" in honour as it seems to be missing these days.
  37. Oh no! by springbox · · Score: 1
    Webhost company AIT has decided to file a class action lawsuit against the internet giant Google.

    It's ATI's evil twin!

  38. AIT are Bloodsucking Scammers by Anonymous Coward · · Score: 4, Informative

    I used AIT for a while a couple of years ago.

    THEY.ARE.SCUM.

    They billing practices are blatantly fraudulent, sometimes charging you ridiculous "bandwidth charges" that exceed hundreds of dollars a month. Calls to billing never get answered, and neither is there an obvious way for one to close his/her account.

    It took me over three months to have my account closed. My total on-hold time over those three months was over 8 hours. I left atleast 20 messages, out of which three got answered. I would call and leave messages, and eventually after a couple of days someone would call me back and give me a bunch of instructions on how to close my account (visit some obscure page, print document, sign, fax etc.), and then... nothing. I'd call back and after trying for days to get through to someone, they'd say they never received it, and I'd have to do it all over again.

    Sometimes they would say they received it, and the account would be closed; and the next month, my credit-card would be billed again.

    They have promised me to repay my money back, and I've seen nothing in over three years.

    Not to my surprise, other people have been through similar situations with this provider, and some of their stories are pretty terrible. Read all about it here:

    http://autsucks.com/

    They even have ex-employees there talking about how bad they were treated.

    1. Re:AIT are Bloodsucking Scammers by Skapare · · Score: 1

      Not to underrate AIT's scumminess, but did you try to get the charges reversed through your credit card company, and upon 2nd fraudulent billing, get that merhcant blocked on your card? The better credit card companies will clear these things up. They may need your request in writing, but this can be done. I know, because I've done it before (not with AIT since I've never done business with them).

      And FYI, your link is broken. Shouldn't it be http://aitsucks.com/? You're supposed to check you links on /. before clicking submit.

      --
      now we need to go OSS in diesel cars
    2. Re:AIT are Bloodsucking Scammers by Cryptacool · · Score: 1

      That link literally made my jaw drop, but not because of the reasons you posted it. The hacker story was rediculous from all angles

      1) it was a linux server but the customer had no clue what he was talking about and kep insisting they patch so they wouldnt be affected by nimda

      2) it was obvious from the log excerpts there was a command injection vulnerability in the cart.cgi script. its a script, and i'm assuming that it's not AIT's script. if it was well shame on them for providing vulnerable software, if it wasn't shame on the client for blaming them when it really was his fault.

      3) Honestly, I can't blame them for ignoring him in the end. it was obvious he had no idea what he was talking about (.c files are now "hacker files"?) but proceeded the entire time in an extremely haughty manner. Also i wouldnt be surprised if he royally screwed up his install by renaming pretty much every directory HACCKERdirname like HACKERtmp.

      so could AIT have done more to help him? probably, any reasonably intelligent sysadmin looking at those logs would have recognized the problem was a command injection (specifically "NEXTPAGE=;echo%20"ex::0:0:ex:/home/root:"%20>%20/ etc/passwd|" where they are basically adding a new user to the password file with no password. ) im sure there were other issues but command injection is where it all begins.

      The question is, was it AIT's responsibility to fix these issues? If they got in through a hole in the OS and it was a managed server, yes. If they got in through a file they provided, yes. however it seems most likely that they got in through a hole in a 3rd party cgi script and not the OS. in which case they went beyond what they would be required too but ultimately got fed up hand holding the client. And I can't say I blame them. too much.

      I have never had any experience with AIT or even heard of them, this is all just from that ait sucks website, so take it with a grain of salt.

    3. Re:AIT are Bloodsucking Scammers by Anonymous Coward · · Score: 0

      The real meat is in the forums, and not the site owner's experiences. Browse around and you'll see what I'm talking about.

    4. Re:AIT are Bloodsucking Scammers by aitsucks · · Score: 1

      Hi. I am the guy who runs AITSUCKS.COM. I will be the first to admit, I am no technical expert, particulary when it comes to running a web server! I am a guy who enjoys designing web sites, primarily as a hobby. The fact that I have convinced a couple dozen companies to pay me to do so only allows me to spend more time on my "hobby." That is what a reseller account is for. I shouldn't have to know why a hacker is entering my site. That is why I pay a company to help me - as a reseller of their product. The point of the e-mail exchange regarding the hacker has nothing to do with pointing out that AIT was wrong when it came to the technical reasons someone was accessing my site. It had to do with the fact that their customer service reps did not take a hacker issue very seriously. My customer was losing money daily because of the hacker, and if you read the e-mail exchange, you will note that AIT did nothing to solve the problem until I starting buggging them on an hourly basis - two whole weeks after the problem started. I was trying to educate myself as to how the hacker might have been gaining access because AIT was not helping in any way. Sure, I was dead wrong about how the hacker was getting into the site, I know that now. But again, that was not the point of the hacker e-mail exchange on my site. The point was that AIT customer service did NOTHING to help for over two weeks.

  39. http://www.aitsucks.com/ by rf0 · · Score: 1

    http://www.aitsucks.com/ - I say no more..

    1. Re:http://www.aitsucks.com/ by amrust · · Score: 1
      I don't claim to know anything about AIT. But the link you posted has a link to the BBB report on AIT ("read the full BBB report"), which says they have a "satisfactory record". Which seemed odd to me, for a site that claims they suck.

      They sound like they DO suck. But that BBB link is maybe wrong?

      --
      VOTE!
    2. Re:http://www.aitsucks.com/ by aitsucks · · Score: 1

      I am the guy who runs aitsucks.com. The only reason the link to the BBB is there is to show the number of complaints against AIT. They actually have 10 times the number of complaints of most web hosting companies (I have done the research myself.) Also, up until October of 2004, they had an unsatisfactory rating at BBB. Then, AIT became a member of the BBB and - miraculously - had a satisfactory rating. When the BBB removed their satisfactory rating in October of 2005, AIT canceled their BBB membership (notice that they are listed as "not a member.") Now they have a satisfactory rating again. I guess we can expect to see them renew their membership now.

    3. Re:http://www.aitsucks.com/ by amrust · · Score: 1

      Thanks for the clarification. I didn't know their membership and satisfaction rating was related. Very interesting, indeed.

      I'd rate up, if I could.

      --
      VOTE!
  40. AIT is constantly suing/threatening to sue. by Anonymous Coward · · Score: 0

    Talk about misguided.I once had an interview at AIT. What a horrible experience. Security everywhere, guards/military, keyed elevators. During the interview they played good cop bad cop. The sad fact was the interviewers were both lead Admins and both were let's say not very impressive. I felt like I needed to wash my hands when I left to get the slime off.

    Not long ago, we hired a former employee of AIT. AIT was trying to make him turn in his HOME computer to them so they could search for "confidential info". They kept sending threatening letters. Apparently they have people paid off in Fayettville so they get away with a lot of abuses. I know they don't pay squat and they don't have to. There are basically no other tech jobs in Fayaettville. It's a poor town.

  41. AIT .... sounds familiar by CrazyJ020 · · Score: 5, Informative

    AIT is very very bad. I colocated in their datacenter for about a year, paying $100/month for a verbal agreement of 100 GB bandwidth. There was absolutely no paper record of the 100 GB limit and not verbal record of what charges would apply if I went over. My paper contract with them had explicity voided out the section regarding charges for excessive bandwidth.

    One month I received a bill for $6000 citing "excessive" bandwidth. I had used approximately 200 GB of bandwidth, about double my allotted. I called and they assured me it would be fixed. Then the next months bill was $10,000. Their billing system continued to try to draft my credit card.

    I finally had to take them to court over the disputed charges. They "waived" the $16,000 right before we entered the courtroom. The eventual settlement came to around $600. These guys are crooks.

    http://www.webhostingratings.com/plans/AIT-Reviews .html

    "AIT is flat out terrible and possibly the worst service out there."

    "I have horror stories about AIT on which I could dwell for hours, but let's just say that AIT's attitude no matter what happens is "punish the customer." They feel free to mess with your stuff whenever they feel like it, change your deal on a whim, and generally suck! Big-time weasels! We are planning a big crew party for after we blow them up; we'll call it "Operation AIT Freedom!"

    "When I moved, AIT continued to bill me for "service" on an account that was closed. When I wouldn't pay, they ruined my credit. I could not even talk to credit manager about it. Bad guys!"

    ""Based on BBB files, this company has an unsatisfactory record with the Bureau due to one or more unanswered complaints.""

    "They've stolen $900 from me by disk over-usage and fraudulent billing practices."

    "AIT systematically stole money from us for months."

    These are all from different customers. This company has consistently and systematically screwed their customers.

    1. Re:AIT .... sounds familiar by Anonymous Coward · · Score: 2, Informative

      I can second that.

      Many years ago I had a basic $20 hosting account with them that, for whatever reason, I simply wasn't using any more and wanted to cancel. So like any normal person I emailed them, telling them to cancel my account - they responded that I would need to fax some identifying information. I did what was asked and days later I noticed the account had not been cancelled. I called them and of course they claimed the fax was never received...you can see where this is going...

      To make a long story very short they gave me the runaround between their departments and people for about a month when all I wanted to do was stop with their measly $20 service. The only way I did manage to get that thing cancelled was by yelling at every person they transferred me to. I would never do business with this company again.

    2. Re:AIT .... sounds familiar by bill_mcgonigle · · Score: 3, Informative

      You might as well just link to the fan site.

      A friend of mine just had trouble with them when apparently they sent hundreds of domain deletion requests to the .org registrar and made the customers pay for reinstatement, after dodging the issue for almost a week (of downtime for their customers).

      I had never heard of them previously.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  42. Some Notes by ironwill96 · · Score: 3, Informative

    I live in Fayetteville and have dealt with AIT for hosting stuff ever since they came into existence. The business was started by a ex-soldier (Clarence Briggs) and is now one of the world's largest web hosts as far as number of domains hosted. They are not just some "random" company as other people have said.

    However, the point that the article linked is in our local newspapers online site is valid. Also, probably the reason that it talks about AIT's plans for expansion into storefronts is because Fayetteville has a vested interest in what is going on with AIT as they provide good high-tech, high-paying jobs for our area. People reading the newspaper (which the online article is a clone of what was in our newspaper), want to know what is going on with that company (which is smack in the middle of our attempt to revitalize our downtown area).

    Another interesting tidbit is that AIT is also suing the newspaper (that was linked in the /. article) as of last week over advertising fraud. They claim that the newspaper is advertising a lot higher # of unique visitors to their wesbite than what they actually receive (they are hosted with AIT). It's interesting in that to me it seems AIT is revealing private information about a website they are hosting (not for much longer I bet!).

    So, basically, you all are getting a look into my town's petty politicking by one of the largest companies that is based out of here. Enjoy.

    --
    "To strive, to seek, to find, and not to yield." - Tennyson
  43. There is a few problems with it by QunaLop · · Score: 0

    AdWords is apparently a fairly messy jumble of c++ code, and there are some problems with it.

    the main thing i have heard is from the OTHER perspective, people with adwords on their site getting cut off for "fraudulent" clicks, losing as much as 1,2,3k because too many clicks were made from the same ip address.

    so bottom line is, if you want to cut off a website's adwords revenue, just make a quick bot to cut them off!

  44. Proxy: Google Web Accelerator by hackwrench · · Score: 3, Insightful

    Google Web Accelerator is a proxy, so one would only expect a number of same IP's from AdWords, since the same people that would use Google Web Accelerator are the same people that would click on an AdWords link, especially for an ISP.

  45. Bollocks by Darkman,+Walkin+Dude · · Score: 0, Flamebait

    If our hypothetical leaflet guy had one of the largest automated server farms and most advanced IP tracking technologies on earth at his fingertips, and he wasn't handing out leaflets but, lets say, charging for ad clicks, yes, he by god better know that he's giving out the same leaflet to the same people over and over. Even if it's not exactly specified in the contract (and it probably is, I couldn't be bothered to look it up now), google has a duty of care to ensure that their customers get value for money and are not defrauded of their money using google as a middleman.

    Don't bother passing the crack pipe, thanks.

    1. Re:Bollocks by laffer1 · · Score: 2, Insightful

      Yes, but what about NAT users. If my wife and I got to the same website at different times using the same ad, we are different people and different clicks. My home network has NAT setup and we each have our own computers. Small to mid sized companies often use NAT as well. Do you see the problem yet?

      Also, did the company look at other information to verify they are the same hit? For example the browser in use, its version, the operating system and version, etc. There are other ways to identify unique hits. Granted someone could write a script to request a page 3 times with ie, firefox and opera but there isn't going to be a perfect system. This guy is asking google to LOOSE money on clicks that are valid from people behind NAT systems and the like.

      Think about it this way. On my home network there are 7 computers. 3 run mac os x and contain 2-3 browsers each. (safari, firefox and maybe IE) Then i have 1 windows pc, 1 freebsd pc, 1 openbsd ibook, and a sparc. Further to complicate things i have linux on one of the osx boxes as well. Using the metrics i outlines above, i could hit the site with 6 different operating systems, at least 5 different browsers (counting firefox the same on each os), etc. Now that would cost the guy money. In the flip side, I could be throwing a party and letting my guests surf for some reason. Each hit would be unique in that case.

      My solution for this problem is to use the metrics above and also give a discount (google's end) if the exact same request comes in. So if the useragent, os, etc come in around the same time (hour say) from the same ip, only count like 50 perecnt of the requests unique. This will make spiders and things count less, and if someone sends a link of an add around a small office with nat, it will cover that too.

    2. Re:Bollocks by bfizzle · · Score: 1

      Or why not just let the cost of your service reflect that this does happen. That way you don't waste money developing software just to charge your customers more. I would argue while there is some demand for this type of service the majority of Google's customers are happy with how the system works now and are not willing to pay more for a service that their web reporting does already.

    3. Re:Bollocks by budgenator · · Score: 1

      Granted someone could write a script to request a page 3 times with ie, firefox and opera
      a simple Perl script could do it, and tell the server that it's any browser you wanted, even all of them, even make up random browser IDs. I've often thought about writing one to send fake data to phishing sites, send them a bogus ID and CC info say every 15 seconds, but alas I suspect it would be satisfing fantasy but technically an illegal DDOS attack.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    4. Re:Bollocks by jrockway · · Score: 1

      DDoS = distributed denial of service. If it's just you, it ain't distributed.

      And accessing a website once every 15 seconds isn't a plain old DoS unless the website is hosted on a Commodore 64 on a 9600 baud modem. Besides, what they're doing is unquestionably illegal -- if the government can't shut them down, let the people do it!

      --
      My other car is first.
    5. Re:Bollocks by Darkman,+Walkin+Dude · · Score: 1

      Nah the only way to be sure is to turn google into an affiliate program. No money for google until someone makes a purchase from the site in question, or otherwise reaches a "successful hit" of some kind. Might cut into google's profits a tad, but its the only way to ensure customers are not being defrauded. And to those who say, why should our favourite megacorp have to depend on the quality of others' sites, who cares. Fraud is a criminal offence, having a crap site is not.

    6. Re:Bollocks by budgenator · · Score: 1

      I completely agree on a emotive level, but there are 3rd parties often sharing the same pipe. Baiting phishers is already considered sport by some people and this might become very popular. The other thing is if they are unquestionably illegal and completely inaccessable in a server in North Korea or China, and I'm questionably illegal and completely accessable in Michigan, who is going to worry more about the prosecuter just before an election year after the news paper decides internet "crime" is the latest fad news? This sueing Google is becoming quite a fad after all.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    7. Re:Bollocks by jrockway · · Score: 1

      If the server is in North Korea or China, how is anyone here in the US going to find out about what you're doing? I doubt the phishers are going to call your local police department and send them over to stop you.

      --
      My other car is first.
    8. Re:Bollocks by drakewyrm · · Score: 1

      > Nah the only way to be sure is to turn google into an affiliate
      > program. No money for google until someone makes a purchase from
      > the site in question
      Unfortunately, there is no effective, portable way to track which clicks result in purchaces. There are methods, but they tend to be subject to all sorts of underreporting. If somebody doesn't trust Google to accurately report the recorded clicks, then that somebody can abstain from doing business with Google. > Fraud is a criminal offence, having a crap site is not.
      Perhaps, but most purchaces result from the quality of the site. It's google's job to send over customers. If the destination is a "crap site" and the potential customer closes that window, google has still filled their side of the bargain.

      --
      Batou: Hey, Major... You ever hear of "human rights"? Major: I understand the concept, but I've never seen it in action
  46. One thing I'd like to know... by dbc · · Score: 1

    ...that only you users of Google advertising can answer.

    Whenever I do a search to buy something, the regular search results always seem more on target than the advertising. And whenever one of the paid adverts is spot-on, the link to their store or even a deep link to the merchandise is right near the top of the first page.

    So, I'm wondering, why advertise at all? Google search works better, and it doesn't cost the advertiser anything. Seems to me Google search is so good, it makes advertising on Google nearly pointless.

    So, from the perspective of an actual user, how far off base is this thinking?

    1. Re:One thing I'd like to know... by Giometrix · · Score: 1

      I think people advertise for the opposite reason that you state. It's pretty hard to get your site listed in the top 10 results. Advertising at least gives you SOMETHING in the coveted top 10.

      --
      Download free e-books, lectures, and tutorials at bookgoldmine.com
    2. Re:One thing I'd like to know... by psyon1 · · Score: 1

      The targeted ads appear on peoples web sites also, not just the search results.

  47. then there's your competition by v1 · · Score: 1

    Maybe the view's a little paranoid, but with business a little paranoia is a good thing. Several times I've seen it suggested that a competitor might hire some cheap labor to click on their competition's ads, to cause them to get charged more for their advertisement. I wonder has this company even explored this option? It doesn't sound like they have made any connection between Google and the clicks, and are just aiming for what to them appears to be the most obvious source, without any evidence whatsoever. Most obvious != guilty. There is no way they can get "reasonable doubt" out of this.

    --
    I work for the Department of Redundancy Department.
  48. Re:Some corrections by thaylin · · Score: 2, Interesting

    Good high paying jobs? I worked there as an admin. On adverage the average admin salery was 28k

    The average tech pay was around 22k

    They raise their "average" pay per employee by giving raises to the officers

    As for number of domains hosted, they do not meet the number listed, just like in the early days they did not have an actual "OC-192", they just had the equivilant over multiple pipes.

    You have to watch out for posts like this, at AITsucks.com the press boys at AIT like to come and anonymously say crap like this.

    AIT has in the past decided to lock their current month to month customers in a 6 month reacurring contract, wanna know how they let them know? they barried it in a Christmas new letter, then wondered why after the first 6 months so many customers wanted to cancel and blamed it on everything but that. Something of that coincidence on that magnitude just does not happen.

    Also as stated Fayetteville does have a vested interest in AIT, but what this poster failes to mention is all the times fayetteville has threatened to take the building away from AIT that they basicly gave them for failing to meet the conditions in which it was given.

    AIT sees /. as good press, I am glad to see the customers coming to speak out tho.

    --
    When you cant win, ad hominem.
  49. AIT Sucks by nodnarb1978 · · Score: 2, Informative

    AIT suing Google for fraud is like the pot calling the kettle black. For a few years now, there's been a website run by a former AIT reseller that delves into the dark truth behind this McWebhost. AIT CEO Briggs is revealed to be a boastful drunkard who abuses his support staff, and AIT's infrastructure is revealed to be mostly obsolete, poor translations of better open source and proprietary packages. The full story can be found at AITSucks.com, I recommend budgeting quite a bit of time, get a cup of coffee, and prepare to be shocked and amused by the pervasive skullduggery of AIT.

  50. Possibly Not Fraud by camperslo · · Score: 1

    It seems probably that they'd see some dupe IPs from people surfing using Tor, and cookies might reveal the internal IPS used behind NAT roters.

  51. Time for Google to live up to its slogan by I'm+Don+Giovanni · · Score: 1

    "But I can see why Google is reluctant, providing this data incurs more costs, and I can imagine that there will be a lot of advertisers who are going to argue with them about their bills."

    Hey, sometimes "Do no evil" costs money. Now, we'll see if Google puts its money where it's mouth is.

    --
    -- "I never gave these stories much credence." - HAL 9000
  52. Re:Some corrections by ironwill96 · · Score: 1

    I don't work for AIT, I work for a large local jewelry store. And yes, AIT support is horrible. One thing that impressed me though is that when I e-mailed the President of the company, he responded within one hour and sent someone out (since we are local) to resolve our issue. However, we have a long history of not having our phone calls returned from support or ever reaching a real person - so I can feel the pain. I've tried to convince my boss to switch web hosts, but he is too lazy.

    If I worked for AIT would I say all that? As far as the building stuff, yes they haven't been fulfilling their obligation under the terms of the tax break they got etc. Don't assume just because one person has a different opinion on something that they are a press puppet for the company. I just happen to have had *some* good experiences dealing with them (not many).

    --
    "To strive, to seek, to find, and not to yield." - Tennyson
  53. Re:Some corrections by thaylin · · Score: 1

    well then I apologize if you dont work there but the corrections I gave are still true. Tax break? how about they are getting that huge building for a few hundred a month and a buy out of less then 10% of its value.

    --
    When you cant win, ad hominem.
  54. AIT's reputation by TimeSpeak · · Score: 3, Informative

    Well considering AIT's bad reputation with web savvy people all over the country, I could see angry customers purposely clicking the pay-per-click link over the free link every time they search for "web hosting".
    Also how do they treat their own employees? Their consistent 'evil doing' is coming back to kick themselves in the asses. They will not win this case. They likely just ruined what little chance they had of gaining new customers, unaware of their greedy unethicalness.

    --
    Am no fek Buddhist, but this is enlightenment.
  55. Google Ads Work for Me by Proto23 · · Score: 1

    I am using Google Ads (search engine only) and I love it. It's bringing in more work than I can handle so I can choose my work. But it might be due to the fact that it is the Dutch market and it is for therapy and stuff. Check it at http://www.tiouw.com/ ,but dont click on any advertisements please, lol, if you run into one of my.

  56. Shifted Fraud by Penguinoflight · · Score: 1

    The problem with this idea is often the click reciever will lie about what gets ordered. This is especailly the case with non-trustworthy businesses. Credit card applications are by far the most prevalent example I can think of now. You are solicited to apply, but whatever they promised to you you will only get if you are accepted. The big problem here is not that the referring site didn't do their job, the problem is the recieving site didn't have a good enough deal.

    I'm sure pricewatch.com does not charge their advertisers on a per sale basis because there's just too many sites that lie about price, shipping, item condition, stock, etc.

    Please note I don't really have any better ideas, but pay per click seems to be the best available now.

    --
    "And we have seen and do testify that the Father sent the Son to be the Savior of the World"
    1 John 4:14
  57. Funny Xbox live did the same to me sort of by Anonymous Coward · · Score: 0

    took me 3 months to cancel xbox live,
    they kept refunding my money but every month a new charge :)

  58. Two words: by aug24 · · Score: 1

    AOL proxy.

    Idiot.

    Justin.

    --
    You're only jealous cos the little penguins are talking to me.
    1. Re:Two words: by aug24 · · Score: 1

      Heh, they aren't offering a one customer per click service, and you got modded flame again! Gotta love it.

      J.

      --
      You're only jealous cos the little penguins are talking to me.
    2. Re:Two words: by Darkman,+Walkin+Dude · · Score: 1

      How you know you're talking to a basement-lurking slashdot nerd; they use the opinion of random strangers, expressed via moderation, as justification for their incorrect argument.

      And you're still a turkey.

    3. Re:Two words: by aug24 · · Score: 1

      How do I know I'm talking to a basement-lurking slashdot nerd?

      Well... I didn't. But I do now ;-)

      J.

      --
      You're only jealous cos the little penguins are talking to me.
  59. $500,000 - writeup ommission by GodSpiral · · Score: 1

    I had to RTFA to find out that AIT claims it lost "$500K in revenues" -- which pretty much means it is assuming some comparison between its alleged fake clicks to either a % conversion rate of real clicks or assuming that all of the clicks would have resulted in sales.

    Its not much of a basis for a lawsuit. The damages should be based on costs incurred to deal with fake clicks, because legitimate sales/clicks weren't blocked.

  60. BADSENSE by ebooborg · · Score: 0

    heres a reason you shouldnt advertise with google :)
    GOOGLE BADSENSE
    in case that site goes down heres a scrennshot screenshot

    its really funny (or not funny if you are a google adwords advertiser)

  61. Lose of Revenue? by Anonymous Coward · · Score: 0

    My question is this.

    How can they claim a lose of revenue?

    Fraudulant clicks would result in a increase in costs (not a lose of revenue).
    Secondly, they must of been making a profit from there adwords campaign. Why else would they keep doing it from so long?
    Google has systems to catch fraud clickers. But if someone was clicking a link twice a day for 3 years then I hardly think Google could be responsible for that.

  62. This site makes Firefox crash by Merdalors · · Score: 1
    [1] Using latest Firefox, go to TFA.

    [2] Press <Ctrl> + to increase the font size (or, scroll down thumbwheel while holding down <Ctrl>)

    [3] Kaboom! GPF

    This site also delivers a sleazy pop-under.

    --
    Slashdot entertains. Windows pays the mortgage.
    1. Re:This site makes Firefox crash by vorok · · Score: 1

      I think there may be other problems lurking... I was just fine. No pop-under either!
      Firefox 1.0.7 on Gentoo Linux, kernel 2.6.13
      Perhaps it could be an extension problem, flash problem (the giant AIT ad which the text of the article wraps around... a bit amusing), or something related to your questionable choice of operating system (GPF *cough*)

  63. Thats why i canceled my account by qwp · · Score: 1

    This past month i paid google 30 bucks for my adwords account. Typically i get 5 clients per month when i run their advertisement. This month, things took a nose dive.. So i descided to hold up shop untill i had some time to investigate why things flipped so fast.
    I actually forgot about the ads figuring people were not clicking due to the lack of sales, I was rather susprised when i got the bill for 25 bucks.
    Anyway.. Thats why i stopped my account and figured I'd just put my money and time elsewhere.
    Thats the power of money, I doubt you can sue, advertisement is a risk. that risk with google appears to be getting much less trusted.. I'd rather trust a local newspaper with my advertisement than google right now. And thats most likely what i'll do for my advertisement..
    that and post my url on slashdot and any other site that asks for my homepage... (Still unsure if thats 'good' advertisement or not).

  64. Speach Writers by dcam · · Score: 1

    "It's wrong, and stealing and lying are wrong," AIT President Clarence Briggs said. "Somebody needs to do something about it."

    Has he borrowed one of GWB's speachwriter as a publicist?

    --
    meh
  65. Ok. I waited long enough... by qzulla · · Score: 1

    Their ad at the bottom said it was going to time out after an hour. I left the page up for over two and it is still there.

    Should I go for it? I will win a prize.

    qz

  66. No, it's not by nacturation · · Score: 1

    Since when is an IP address considered sensitive personal information? It's ridiculous when you consider that the user clicks on the AdWords link, which Google records along with the IP address. The user is then redirected to the destination website which can then record the IP address as well. The destination website can even determine that the request from IP 12.34.56.78 actually came from an AdWords click. Google's just not sharing which clicks it billed for correspond to which IP addresses (which both parties have a record of anyways).

    --
    Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  67. Thanks for playing Mr. Briggs. by binaryspiral · · Score: 1

    IP addresses, like phone calls, should be listed so companies can tell if they are paying for a legitimate click, Briggs said.

    Someone may want to explain to Mr. Briggs that entire countries of people can be housed behind one single IP address. It's a basic function of NAT - and you sir, agreed to advertising with Google. If you didn't read the F(ine) print... your lawyer won't have a slimy appendage to prop him/herself up on in court.

    Thanks for playing "Advertising on the Internet" Mr. Briggs - here's your parting gift... $200,000 in lawyer and court costs. Oh and there's a black van with ten thugs in it waiting for you - compliments of our sponsor... Google.

  68. Let me guess by dtfinch · · Score: 1

    The IP addresses of many of the suspected click-fraudsters begin with 172, right?

    1. Re:Let me guess by confusedwiseman · · Score: 1

      perhaps 127?

    2. Re:Let me guess by dtfinch · · Score: 1

      172.x.x.x is America Online. They make heavy use of caching proxies.

    3. Re:Let me guess by confusedwiseman · · Score: 1

      withdrawn. ------- I TRIED to be clever once. . . It failed miserably.

  69. please actually _read_ the manpage by drakewyrm · · Score: 1

    Careful with that. wget is only a "robot" when you are downloading recursively; otherwise, it's a simple, dumb client which can be incorporated into other user-agents.

    --
    Batou: Hey, Major... You ever hear of "human rights"? Major: I understand the concept, but I've never seen it in action
  70. My 2 cents (to you Google) by dormant25 · · Score: 1

    That news article gets Slashdotted, why not click THAT ad over there that publicizes AIT (or whatever it is called) to drive them nuts? ... AGAIN!!

    I am sure you would do that...

  71. bullshit by cdn-programmer · · Score: 1

    Maybe with IPV-6 - but with IPV-4 there are only 65K ports that can be used for NAT and some of these are already in use.

    Practically you might be able to get away with maybe 50,000 ppl. But that would be pushing it.

    1. Re:bullshit by binaryspiral · · Score: 1

      dynamic port allocation?

  72. Sounds like Telus by Anonymous Coward · · Score: 0

    Ppl would not believe the nightmare from Telus. We had 1000's overbilled and refunded. Problem was they still were at the trough and the only way to get them out was to refuse to pay the VISA bill.

    Telus is one company I shall NEVER deal with again in any form. And I won't deal with any company their executives go to either. Its really too bad the innocent shareholders end up being bag holders. THere is no justice in this world.

  73. Web Host Sues Google by kchilders · · Score: 1

    Clarence has always been big on "vanity" law suits, just ask the locals in Fayetteville, NC. He, AIT, has lost more than a few but this looks to be the biggest yet. As for anyone else who might be entering in as the part of a class action suit, I'd get a new lead plaintif.

    --
    Kevin M. Childers
    Computer repair and networking tech.
    Available over most messaging services as KC1111111111
  74. No they don't. (Re:They do have a point) by ckuhtz · · Score: 1

    This is a contract dispute at best. Move along, nothing to see here.

    --

    Poof.
  75. How Google can Combat Clickfarms? by pimproot · · Score: 1

    Any ideas for how Google could stymie third world Clickshops if it wanted to? My best idea so far is for it to generate some obfuscated javascript which decodes a one-use-only url for clicking. That takes care of most robots around today. Next, have that script set some cookie so an individual browser is limited to charging a max of about 3-5 click-throughs per site. Or use some other scriptborne method to uniquely identify browsers. Who the frick browses without javascript anymore? 0.000000000000000001% of the browsing public? Are they legitimately clicking on ads?

    1. Re:How Google can Combat Clickfarms? by pimproot · · Score: 1

      Naturally, that javascript could confirm whether or not it was able to set the cookie.

      Also keep in mind Google doesn't (or shouldn't) really care if a few fractions of a percent are able to click through their ads without generating revenue. Google isn't trying to keep its advertisers or their URLs secret. Instead, Google's bread and butter is in keeping its Adsense relevant to the buyers and sellers who may actually meet through it (hell I leave it off Adblock because I actually want to read Google's ads sometimes) - but if Google becomes a medium for noisy, irrelevant garbage and corruption like so many punch the monkey shockwaves, I'm blocking/ignoring it. And so will millions of others, so sayeth the Book of Pimproot.

  76. Re:fristy psot? by TerminalInsanity · · Score: 1

    Thanks, now instead of just a single first post, there was a first post and a thread about how awefull the first post was.

  77. Re:Google sues Dark Vader as well eh???? by TerminalInsanity · · Score: 1

    I have read penis emails that made more sense.