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Small-Town Open Source Adoption

An anonymous reader writes "ZDNet has a piece on the adoption of open source software by Steamboat Springs, CO. The small resort town has integrated OSS into all aspects of productivity and e-governance. Kent Morrison, the IS Manager for the town, discusses what made them switch and how it has gone." From the article: "What about Linux on the desktop--is this an option for your organization? Morrison: We've discussed it. With Linux's ability to emulate Windows improving every year, we see that as a possibility. We would build a Linux image for the majority of users, but for the 20 percent of users that run Windows-only applications we would keep them on the same platform. We would try to make a Linux desktop look like our Windows environment (the organization currently runs Windows 2000 but will start rolling out XP this year) as we don't want to retrain our users. We don't have a time frame for installing Linux yet, though."

134 comments

  1. Largo, FL by Anonymous Coward · · Score: 0

    You are several years behind Largo, give their IT dept a call.

  2. Not trying hard enough... by benjamindees · · Score: 0

    Linux's ability to "emulate Windows" is already good enough for anything you want to throw at it. If you don't want to migrate, don't. But don't make up excuses.

    Also, mixing Windows and Linux is more work than just choosing one or the other. And upgrading to XP is a dumb idea if you really have any intentions of moving to Linux soon.

    --
    "I assumed blithely that there were no elves out there in the darkness"
    1. Re:Not trying hard enough... by mordors9 · · Score: 3, Insightful

      And I especially hate the attitude that we can use Linux, if we can make it look and act just like Windows. Unless everyone working there is a dim bulb, I think they can handle something other than the Start Menu....

    2. Re:Not trying hard enough... by brunes69 · · Score: 5, Insightful

      That's easy to say when you are not responsible for the re-training for a 10,000 person workforce, many of whom know nothing about computers aside from their specific application they trained on when they were hired.

    3. Re:Not trying hard enough... by galenoftheshadows · · Score: 3, Insightful

      Look, dopes.

      Just because you two can sit in some air conditioned room and have as many systems as you like, doesn't mean that we all have that luxury...

      I own an IT Consulting business, and manufacture IP PBX systems on the side, and I'd like to explain something to you.

      1. Try selling a Linux based server to someone. Peole are creatures of habit, they don't like (and in some cases hate) change. Even if Linux "looks like" Windows, they'll know. I've got a customer now that I finally (after a year and a half) coaxed into purchasing their first Linux system. I get calls all the time because their IT guy is a Windows Mook, and wants to know what to do with this, or what to do with that, or what can this little program do? It's a headache. The minute the software he's looking for comes out on Windows, I'm switching his 20 questions a$$ back!
      2. I have 3 crusty old telecomm techs that couldn't find their butts with two hands, a flashlight and a 1:1 scale map. They have Windows PCs at home. Now lets ponder a couple things here, I run my boxen straight CLI, no X, and a simple Webmin interface. How much fun do you think it is for me to walk them through anything to do with the CLI? Which has to be done semi-often since we have a lot of customers. I've been lucky enough to grow up with the availability of Linux most of my adult life, I understand Linux, and before that, I still preferred to have some sort of a semblant CLI. The two other owners? Never in their lives had they even seen a command prompt before meeting me. It's taken me 6 years to break them of old "Windows" habits.
      3. Linux cannot handle "anything you can throw at it." I happen to have purchased a laptop for working on routers, switching equipment, packeteers and so on for one of our international clients, and guess what, I tried Linux on it. It lasted 2 minutes until I grabbed for my XP Pro CD. The wireless card was totally useless to me in Linux. Why, you ask? Because the only support for it was an NDISWrapper. I can't use that. Our international client requires me to use Netstumbler (or equivalent) software to trace wireless networks at the nice hotels you visit. The problem here is that there is no Linux wireless sniffing software available to me that works with an NDISWrapper driven card. Why again, you ask? Because the NDISWrapper drivers don't support any of the low level commands that are needed by wireless sniffing tools.
      4. I own 6 Linux boxen, 2 Sparcs(Yes, yes, of course I'm not count the Solaris as Linux), an Alpha, and a Lucent Springtide IP 7000 at home. I also have an OSX G5, and two Windows PC machines (The aformentioned laptop is one) for good reason. Linux simply won't run the applicaitons that I need in order for my business to function, and there is no ADEQUATE Linux equivalent (Yet.) But I remain hopeful that some day, yes, I will be able to do away entirely with Windows.

      All in all, you jokers are simply acting like irrational two year olds. Some people simply don't want to use something other than Windows. It's what they know. Hell, it's what they LIKE. And a systems administrator has to take that into account. It's not that Linux can simply LOOK and ACT similar to Windows that is the decision maker for this guy. He's got to make sure it acts EXACTLY like Windows, or he takes the heat. I count my lucky stars every time one of our customers with a Linux box calls and doesn't tell me that it's crapped itself. I thank my lucky stars that we have a sub 20 minute recovery plan for any Linux system we sell. Because without it, I'd go Quake III some days...

    4. Re:Not trying hard enough... by Master+of+Transhuman · · Score: 1

      I wouldn't complain too much about "not trying hard enough". It's hard enough to get people to switch to OSS. As I've advocated often here, letting them take their time about it is a good thing if it encourages them to do it at all.

      As long as they let a consultant keep them informed about enhancements and changes in the OSS landscape, so they can know when OSS products have gotten good enough to switch out more parts of their proprietary infrastructure, it's not that bad a deal to take their time - especially if it allows their users to adjust.

      On the other hand, there are times, as a recent report indicated, when you want to yank the proprietary products out from under the users and tell them there's no going back - otherwise some of the users will sabotage the entire project by continuing to use the proprietary stuff no matter what - even if they just as easily use the OSS stuff. You have to decide this policy on a case-by-case basis depending on each user or manager. You can't decide this sort of thing on an organization-wide basis.

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
    5. Re:Not trying hard enough... by SCHecklerX · · Score: 1

      If the only thing they know is the application, then who cares about the OS? Just make that app the only thing they point and click on their desktop, or better up, make it their 'shell' Heck, you could run X with a simple little perl text menu:

      Press 1 to launch this app
      Press 2 to run that one
      etc

    6. Re:Not trying hard enough... by galenoftheshadows · · Score: 1

      "As long as they let a consultant keep them informed about enhancements and changes in the OSS landscape..."

      Or at least an internal person who can do the same...

      6 of one, half dozen of the other, I guess...

    7. Re:Not trying hard enough... by pintomp3 · · Score: 1

      and that's assuming they've gotten training. we have users who fight us when upgrading from netscape 7 to thunderbird cuz "it looks different". even changing color scheme throws some users off.

    8. Re:Not trying hard enough... by ehrichweiss · · Score: 1
      First of all, calm down and have some dip.

      Why all this compassion and caring for employees and the operating system they are used to? First words out of my mouth when I take over as the admin are usually "things are really going to change here. You are going to unlearn many things and relearn many others." and since they're employees who want to keep their jobs, they learn to use the software that's made available...."what!?!? you don't want to learn this new stuff? I'm sure the next guy to apply for a job will have no problems with this". I've gone to work for companies that ran some completely retarded menu systems with archaic commands that ran on DOS(another on top of SCO, IIRC)...I never heard a single employee complain that it wasn't enough like Win98/XP, etc. They learned what they needed to know and never questioned it. It's the employees' duty to fit into the company's decisions, not vice versa.

      I've successfully migrated people from Windows to Mac, Mac to Windows, Mac to BSD, Windows to IRIX, et al. and as long as it's shown that the bottom line is taken care of, upper management has no problems with the attitude because at some point in time every employee is going to have to be retrained for every piece of software that gets upgraded, etc. and they see no reason that they should pay for the software and the training too. Give them cheat sheets for what they need to do and you'll never get a call unless something BAAAAAD happens.

      --
      0x09F911029D74E35BD84156C5635688C0
    9. Re:Not trying hard enough... by cosminn · · Score: 1

      And upgrading to XP is a dumb idea if you really have any intentions of moving to Linux soon.

      Especially when the next version is also coming out later in the year :)

    10. Re:Not trying hard enough... by Kjella · · Score: 1

      And I especially hate the attitude that we can use Linux, if we can make it look and act just like Windows. Unless everyone working there is a dim bulb, I think they can handle something other than the Start Menu....

      They can, but only with training. You and me, we explore and figure it out. You don't really have to be all that smart, but you need to be that kind of person. My dad is, to a degree. My mom? She works with computers every day at work. Every application she uses is on a desktop shortcut. When I set up a computer for them, I honestly couldn't understand the problem if I said "Ok it's in the start menu, just use that and I'll put up a shortcut next time I visit". I had to literally walk her through clicking "Start" -> "Programs" -> whatever.

      Actually I have them both on Linux/KDE now, easier to support than Gnome because it's what I use. For my dad, that was just "See that K thingy down in the corner? Works like the start menu." My mom.... well, she won't find anything by herself. You have to step-by-step tell her where to find it, luckily my dad can actually be her support person(!). Like it or not, the work market is still full of people that never learned to use a computer, even though they're on a computer. They don't know it, don't understand it and is typically very anxious to either break it or just start something they don't know what is.

      --
      Live today, because you never know what tomorrow brings
    11. Re:Not trying hard enough... by galenoftheshadows · · Score: 1

      ""what!?!? you don't want to learn this new stuff? I'm sure the next guy to apply for a job will have no problems with this""

      I don't know where you come from, but we tend to respect our employees and their associated talents. (Like spelling and punctuation, for example. You just sound like some idiot spouting off inane nonsense. Seriously, have some freakin' self respect and start acting like something other than a pimply faced, sittn' in the dark moron who does nothing but stare at porno in his operation center all day.) You're the exact kind of eastern shore asshole that no on west of the Mississippi would work for. What you're basically saying is that if the CEO of a company you worked for came in and said, "We're changing the company direction, everyone who's not on the board is going to flip hamburgers to compete with McDonald's." You'd either flip hamburgers like the rest of you east coast white sheep, or be the black sheep and leave.

      "I've successfully migrated people from Windows to Mac, Mac to Windows, Mac to BSD, Windows to IRIX, et al."

      Wah. Wah. We all have our conversion war stories, spare me your boring diatribe of your sister's uncle's father's best friend's . . . Need I go on?

      "Give them cheat sheets for what they need to do and you'll never get a call unless something BAAAAAD happens."

      Ok, I've just gotta call bullshit on this one. I personally have customers that call because there's a little red light (I.E. the message waiting light, hint, hint.) flashing on their phone. After explaining this to them, and referring them to their manufacturer printed User's Manual, and/or their "cheat sheet" I get a call two weeks later from the SAME person, about the SAME damned light. Like our money minting ReMax customer. She practically prints her own cash because she does so much business, and sells lots of expensive mountain property (The recent 7 million dollar home in Aspen was one of her sales.) But, even after 6 months of using her new PBX, she still can't grasp the concept of a message waiting indicator on a damn phone.

      Why don't you go fix your broken website, and let the rest of us have an intelligent debate here?

    12. Re:Not trying hard enough... by benjamindees · · Score: 1

      If you're really in the consulting business, I have two questions for you:

      1) Why are you talking to sysadmins?

      2) Why are you letting them tell you what to use?

      It sounds like you're really just selling systems that happen to run on Linux. In that case, you're a system integrator or VAR.

      Instead of going to sysadmins and saying "here add this other OS to your systems because it's leet," you should be going to CIO's and saying "replace *all* your systems with Linux and save a bundle in support and maintenance, and if your admins don't want to go along we can outsource them and save even more."

      Your customers aren't admins. Your customers are businesses.

      --
      "I assumed blithely that there were no elves out there in the darkness"
    13. Re:Not trying hard enough... by Anonymous Coward · · Score: 1

      That's easy to say when you are not responsible for the re-training for a 10,000 person workforce

      Well, yeah, like retraining them to use Office when they scramble the menus yet again. Or trying to explain why their familiar Start menus have changed to something that is totally incrompehensible from the win98 stuff like it did in XP.

      Ya know, to think that Windows itself doesn't require retraining when Microsoft keeps swapping shit around to glue yet another new face on the same old whore is just nonsense!

    14. Re:Not trying hard enough... by killjoe · · Score: 1

      They are all going to get re-trained when the next version of windows and office come out anyway. Why not re-train them on linux instead.

      --
      evil is as evil does
    15. Re:Not trying hard enough... by TotoLeFoobar · · Score: 1

      - Whether it's 10,000 or 30 people, I hope that your training sessions don't exceed 15-30 people. The difficulties by number of people trained is linear, or you're not managing things well (often users help each other, so your troubles curb should be logarithmic, not exponential).

      - A user switching from Windows 98 to Windows 2000 to Windows XP will have pretty much the same level of difficulties as from Windows 2000/XP to Gnome. Many users have told me this (and very non-tech users!).

      - If users know only "do this, click that" after being trained, then the trainer didn't do his/her job correctly.

      - Motivate users, give them a reason to switch and don't take them for robots.

      Sure, YMMV.. but my biggest problem with training users is that they afterwards ask me whether their relatives can install it at home.. and yeah, switching to Linux at home is more difficult when there is not an office tech to assist.

    16. Re:Not trying hard enough... by killjoe · · Score: 3, Insightful

      So let me get this straight. Obviously your clients employ some of the dumbest people on the planet. So stupendously stupid that they can't even figure out how to use their fucking phones. And yet these people happily use windows wihtou ever calling you for support? They are never confused by windows? They never need retrainign when windows goes from 2k to XP to vista?

      I call bullshit. I bet those retards working there are constantly getting confused by windows and it's cryptic error messages and mysterious slowdowns, lockups, locked files, re-arranging icons, ever changing taskbars etc.

      Lets face it this company is hiring people who are too stupid to understand that a flashing light on a phone means there is a message waiting. They are going to need constant attention from you no matter what you install.

      --
      evil is as evil does
    17. Re:Not trying hard enough... by Dark_Gravity · · Score: 1
      I think they can handle something other than the Start Menu....

      Most distros have a taskbar icon that works like the start button anyway!

    18. Re:Not trying hard enough... by WeblionX · · Score: 1

      You seem to hate people from the eastern part of the USA. Did some tourist beat you as a kid? Probably not, I'm sure. It's just pride. And while it's good to take pride, you do realize you're calling people morons and saying that anyone from the east coast is worse than someone from the west. And I do realize that you are trying to have a regular debate, but unfortunately this prejudice is severely ruining it.

      eg:
      http://linux.slashdot.org/comments.pl?sid=178528&c id=14801726:
      You obviously live somewhere like New York, where grass doesn't even grow in the cracks of the concrete because there's so much oil in the dirt
      Yep, since New York is the only city with concrete, not to mention it's slathered in oil.

      http://linux.slashdot.org/comments.pl?sid=178528&c id=14801666
      Look, dopes.
      Ah, name calling; quite a way to get people to respect you.

      http://linux.slashdot.org/comments.pl?sid=178528&c id=14801958
      Seriously, have some freakin' self respect and start acting like something other than a pimply faced, sittn' in the dark moron who does nothing but stare at porno in his operation center all day.) You're the exact kind of eastern shore asshole that no on west of the Mississippi would work for
      Because there's no such thing as an asshole that isn't from the eastern shore, much less one that's pimply faced.

      --
      (\(\
      (=_=) Bani!
      (")")
    19. Re:Not trying hard enough... by MES-Refalm · · Score: 0



      Hey there, unlike you fucknose fagget liberals I served for this country and our freedom and you guys fuckin say were all stupid well I tell you now that I am not stupid, i went to college and by fuck i was the best quarterback they ever had. despite you say we are to blame for all of americas fuckin problems, were the ones who stopped this country from bein takin over by fuckin soviet yellas. I am sick to death of this shit and i think some of you faggets are commies to! McCarthy was right with the fucking red's he pointed out and I think I am to. I killed at least a dozen reds I know what you guys look like.

      Get the fuck out of this country if you dont like bush, because he is just tryin to stop fuckin allah from taking it over. Maybe if one day our government stops bein filled with fuckin pussie liberals, well be able to take real action like australia and shut you fuckin faggots up. anti-sediation laws are the last call so we can fight for our freedom without faggot muslim communists from fuckin it all up!

    20. Re:Not trying hard enough... by JakartaDean · · Score: 1
      I call bullshit. I bet those retards working there are constantly getting confused by windows and it's cryptic error messages and mysterious slowdowns, lockups, locked files, re-arranging icons, ever changing taskbars etc.
      I don't think the claim was that everyone there can use windows effectively, the discussion was about convincing decision-makers that their people could use Linux effectively. That this is difficult has been my experience recently also.

      I am managing a project to install and train users in a local government accounting package throughout the Indonesian province of Aceh. We run a programmed front-end into an Oracle database. The LANs will eventually be connected to the internet, although they are not yet. To me, this is a classic OSS situation: developing country, critical data, lots of virii about...

      Can I get anyone to buy in? No, and the reason is always the same: After the consultants are gone, local governments need to maintain the systems, and we need to give them what they are familiar with / can support. I know that their people could figure out the minimum amount they would need to, but I have lost that argument. It's a shame, because in a year or two another project will equip hundreds of local governments throughout the country with a full financial management system, and I don't think they're looking at Linux / OSS either.
      --
      The subject who is truly loyal to the Chief Magistrate will neither advise nor submit to arbitrary measures (Junius)
    21. Re:Not trying hard enough... by ehrichweiss · · Score: 1

      Call bullshit all you like son, it still won't change the facts that Fortune 500 companies act on my advice. And the site's down cause I'm presently migrating from IRIX to Linux and that particular site is not a priority compared to the others. If I were someone else who didn't know anything about respect, I'd say you were nothing more than a trash talking pig fucker, but I'm not so I'll just tell you to find a new rock to crawl under.

      --
      0x09F911029D74E35BD84156C5635688C0
    22. Re:Not trying hard enough... by killjoe · · Score: 1

      What makes you think that just because you can "manage' XP you can manage Active directory and windows 2003 server. Be honest. "managing" a windows sytem consists mostly of rebooting and re-installing if the reboot doesn't fix the problem.

      --
      evil is as evil does
  3. Asking for trouble... by Anonymous Coward · · Score: 5, Insightful
    if it hadn't been for a major power outage, it would have been running for three years without a reboot
    What is the deal with people and uptime. Reboot the damn machine every once and a while and let the kernel patches take effect. You're going to have a much greater down time if someone exploits your 3 year old kernel. There is nothing wrong with a short, planned downtime, especially if you have a redundant server to maintain basic functionality.
    1. Re:Asking for trouble... by Anonymous Coward · · Score: 0


      * except for pacemakers.

    2. Re:Asking for trouble... by lubricated · · Score: 1

      because those 2.4 kernels get those remote exploits all the time.

      --
      It has been statistically shown that helmets increase the risk of head injury.
    3. Re:Asking for trouble... by Master+of+Transhuman · · Score: 1

      That's true, as I've said before here. However, people are fixated on the "if it ain't broke, don't fix it" concept - as well as not wanting to do any work they don't have to, of course.

      On the other hand, if the server isn't connected to anything but local workstations and isn't doing anything but one thing, it's probably okay to let it stand for as long as it can. Where I would question that policy is, if it's only doing one thing, do you really want to never improve its ability to do that one thing - or what that one thing actually is? If not, then how "mission critical" is that one thing really?

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
    4. Re:Asking for trouble... by QuietLagoon · · Score: 1
      What is the deal with people and uptime.

      I agree somewhat. I don't not reboot my FreeBSD systems just to see how long I can go without doing a reboot. I reboot when appropriate and needed (such as patches). However, I think a lot of the "it's been x months since I rebooted" is due a lot to the fact that you have to reboot a Windows box so much. I routinely reboot my work PC once each day when I arrive. Why? Well, for no particular or specific reason, however I did notice that the hangs and crashes every three or four days ceased to occur once I started the morning reboot habit.

    5. Re:Asking for trouble... by Anonymous Coward · · Score: 0
      because those 2.4 kernels get those remote exploits all the time.
      Yes, you are correct, there are quite a few recent exploits. It only takes one bad one. So make sure to patch your kernel often...
    6. Re:Asking for trouble... by obarel · · Score: 1

      I've no idea what you're running on your machine, but I rarely have to reboot mine (XP Pro) at work. I leave it running until some Windows Update tells me to reboot it, and it works just fine (for weeks).

      I don't develop any Windows applications (so maybe I'm not using the leaky DLLs everybody else is), but it works just fine. If anything, our linux servers have a tendency to reboot themselves every once in a while (no one knows why, and we don't have a system admininstrator to check - they're too expensive for us).

    7. Re:Asking for trouble... by Uerige · · Score: 1

      Reboot in the morning? Sounds stupid. Why not turn it off in the evening?

    8. Re:Asking for trouble... by QuietLagoon · · Score: 1
      Why not turn it off in the evening?

      Overnight backups.

    9. Re:Asking for trouble... by Xugumad · · Score: 1

      We actually do irregular (they should be regular, but we've never found a schedule that works) reboots on work systems, just to make sure they come back up okay. Problems are rare, but do sometimes happen, and I'd much rather find out a system has reboot issues during scheduled downtime, rather than just after a power failure.

    10. Re:Asking for trouble... by SanityInAnarchy · · Score: 1

      I would personally like to see a script that keeps track of uptime across normal reboots. Or, better yet, a sort of "uptime log" -- the system was on for this many days before a reboot, and it was rebooted for a kernel patch. System was on for this many days after that, before a power failure. And so on.

      redundant server to maintain basic functionality.

      It's not redundant if it doesn't handle more than just basic functionality. What you want is duplicate everything, so that if the servers have to go down, for any reason, be it kernel patches, hardware upgrades, even replacing an entire software package with another, you can do it on first one, then the other. With an ip takeover scheme, clients shouldn't ever notice the server is down, unless the power fails for both servers simultaneously (which it probably will).

      I really don't see the point in keeping "limited functionality" when something needs rebooting. I mean, sure, you can always have a spare webserver that comes up and says "sorry, our website's closed", but I don't see that being much better than a "connection refused", and if you have the hardware to say "Website's down", you probably have the hardware to run the damn website for awhile.

      Besides, it's really nice to say that "This server won't go down, ever, unless we lose power."

      --
      Don't thank God, thank a doctor!
    11. Re:Asking for trouble... by level_headed_midwest · · Score: 1

      I totally agree with you. I leave it up until I have to reboot, and then I do it. I care more about how my machine runs that what value /usr/bin/uptime gives you.

      --
      Just "gittin-r-done," day after day.
    12. Re:Asking for trouble... by bxbaser · · Score: 1

      "our linux servers have a tendency to reboot themselves every once in a while "

      Sorry thats me.
      had to reboot to put the network into promiscusis mode.
      Shouldnt be rebooting now that all the sniffers are in place.

    13. Re:Asking for trouble... by Anonymous Coward · · Score: 0

      However, I think a lot of the "it's been x months since I rebooted" is due a lot to the fact that you have to reboot a Windows box so much.

      Except you don't. The Windows 95 family was terrible, if nothing else you had to reboot on a roughly monthly basis when the system timer overflowed. But you could rarely get that far due to the terrible memory protection and overall flakiness. NT is far better.

      I'm sure Linux can still beat Windows in an uptime competition, but it used to be insanely bad. More than anything, the uptime thing is inertia from that.

      I routinely reboot my work PC once each day when I arrive. Why? Well, for no particular or specific reason, however I did notice that the hangs and crashes every three or four days ceased to occur once I started the morning reboot habit.

      You're either seeing things that aren't there or have bad hardware or drivers. Or maybe it's the software that you have running, and all you really need to do is close and restart that.

      At work I'm using XP x64, and I reboot about once a week because there's no point in wasting power over the weekend.

      At home I use Windows 2000. I reboot whenever I buy new hardware. It's not up to date with all the patches, but somehow I manage.

    14. Re:Asking for trouble... by kliment · · Score: 1
      Hardware vendors disagree

      I just read the manual for my new toughbook last night, the Panasonic CF-Y4, which had ubuntu installed on it within hours after I got it. The manual had this legendary bit:

      "If the standby or hibernation function is used repeatedly, the computer may not work
      properly. To stabilize computer operations, shut down Windows on regularly basis
      (about once a week) without using the standby or hibernation function."

      Glad I installed linux, I can keep it suspended all the time I have it in my bag with no such issues.

    15. Re:Asking for trouble... by thedletterman · · Score: 1

      "If anything, our linux servers have a tendency to reboot themselves every once in a while (no one knows why, and we don't have a system admininstrator to check - they're too expensive for us)" I just wanted to emphasize that sentance for about a dozen obvious reasons.

      --
      Any fool can criticise, condemn, and complain, and most fools do. - Benjamin Franklin
    16. Re:Asking for trouble... by 4of12 · · Score: 1

      You're right. And wrong.

      A single-minded attempt to achieve maximum uptime without regard to other factors, such as security patches, energy use, etc. is wrong. You're right there.

      But what is also wrong is like what happens to me when automatic server rebooting policies, which are much more common in the Windows world, cause my open session on a terminal server to disappear over the weekend. IMHO, heavy-handed weekly reboots can erode productivity and should not have to happen. To be fair, I think my Windows server is capable of much greater uptime in 2006 than it was in 1999. Perhaps our policies haven't kept up with improvements in its reliability.

      An OS should run as long as you want, as long as you need, as long as it takes for you to optimize the rest of your business needs allowing uptime to range from second to years.

      --
      "Provided by the management for your protection."
    17. Re:Asking for trouble... by Anonymous Coward · · Score: 0

      One of them being that it is pure FUD right out of the "get the facts" microsoft is selling. Let alone the other logical faults. IMHO: If your mom can't administrate your linux server, don't set one up in your basement...

    18. Re:Asking for trouble... by Kjella · · Score: 1

      Well, I'm running Win2000 SP4, and something is not well... Every so often (this'll happen in less than a week) the screen will go completely gaga and flash in all the colors of the rainbow. Tends to crash a ton of programs because they get "out of memory errors". Once I get a few windows closed it returns to normal (and still with tons of memory free). This has survived replacement of all major components (CPU, memory, GFX card, windows installation) so my guess is that some application is eating screen resources, and then Windows barfs bigtime. A normal person would just reboot I guess, but it doesn't seem to actually help. The kernel itself is stable though, been running for 3.5 weeks now (that's a new record I think). However, I've never had the impression that Windows was rock-stable, but as a normal desktop-user, it's no more than a tiny annoyance now. And if you have proper server-hardware that has good drivers, maybe it can go the extra mile as well... But Linux? Well I've put together boxes of what you might call "assorted left-overs" and they just keep going and going...

      --
      Live today, because you never know what tomorrow brings
    19. Re:Asking for trouble... by heanol · · Score: 1

      http://podgorny.cz/moin/Uptimed Will do what you want :-)

  4. Only 1 version behind, eh? by Anonymous Coward · · Score: 0

    the organization currently runs Windows 2000 but will start rolling out XP this year

    yeah, just in time for Vista.

    On the flip side, these people look like a *really* budget-conscious bunch. The perfect target for a Linux move if they ever get around making it. I wish them good luck, grassroots migrations are a good thing.

  5. More Municipalities Could Save Money This Way by Shizaad · · Score: 0, Offtopic

    I plan to become a consultant to help organizations make this transition. Hugo Chavez just mandated free software for their whole government. BTW, anyone seen this yet?


    Dick and Harry's Awful Adventure
    Featuring:
    Aerosmith
    Led Zeppelin
    Pat Benatar
    Bon Jovi
    Johnny Cash
    Frank Sinatra
    The Fugees & DJ Hype

    1. Re:More Municipalities Could Save Money This Way by incubus13 · · Score: 1

      That was more like an anti-USA publicity stunt than anything else. You see, in their minds, Microsoft == Bush == Imperialism. I don't think that they really understand (o care) what the open source movement is all about. For example, the last two elections here were made with smartmatic voting machines, with propietary software. Of course, there were many doubts about the results of those elections (similar to the Florida voting machines incident). In that scenario, the use of truly OPEN source software is more than appropiate

      --
      if I could change the world, it would have a reset button
  6. Small town makes it easier by reldruH · · Score: 3, Insightful

    Steamboat Springs, CO may be having a great time moving to Linux, but it helps a lot that it's such a small community. The logistic problems are nowhere near the level they would be if a major metropolis tried to move all their systems to Linux. I think it's a great move, but there's a reason it's happening in a small town in Colorado rather than one of the cities with a high concentration of technology companies.

    --
    I've always pictured the color of OS zealotry as a sort of bright flamingo pinkish hue
    1. Re:Small town makes it easier by no_pets · · Score: 1

      Interesting point. I was thinking that it was happening in a smaller town due to political reasons. Although I'm sure those are just two of the many reasons it's happening in a smaller town. Financial reasons would be my guess for the third reason.

      --
      "A government is a body of people, usually notably ungoverned." - Shepard Book Quoting Malcolm Reynolds
    2. Re:Small town makes it easier by canuck57 · · Score: 1

      Steamboat Springs, CO may be having a great time moving to Linux, but it helps a lot that it's such a small community. The logistic problems are nowhere near the level they would be if a major metropolis tried to move all their systems to Linux. I think it's a great move, but there's a reason it's happening in a small town in Colorado rather than one of the cities with a high concentration of technology companies.

      Actually, being a "low" tech town should they not have more problems than the "high tech" cities? It isn't like there are experts all ovr the place.

      Might the problem really be "high tech" cities own too much M$ stock and making reliable OSes does not employ techs.

      This guy has it right, install Linux, go skiing is a whole lot better than nursing a cripled OS like windows.

    3. Re:Small town makes it easier by reldruH · · Score: 1

      Financial reasons would be my first guess as to why it's happening in a small town. I was just pointing out that it has more of a chance of being successful because it's a small town. What political reasons were you thinking of?

      --
      I've always pictured the color of OS zealotry as a sort of bright flamingo pinkish hue
    4. Re:Small town makes it easier by no_pets · · Score: 1

      I just meant that politically there would be a lot less beaurocrats to convince that using Linux actually made sense. And we are hearing about it after the fact, not before the fact like we would if NYC was contiplating the same massive changes.

      --
      "A government is a body of people, usually notably ungoverned." - Shepard Book Quoting Malcolm Reynolds
    5. Re:Small town makes it easier by reldruH · · Score: 1

      I think that's the same point. The size of the town means that there are far fewer people who need to be convinced and that it's much easier to get all those people together. All of those people are probably much more accessible than they are here in Reseda. Politicians here must field hundreds of calls per day; Anybody regular person trying to reach them with a good idea would have to go through so much red tape that they might get smothered in it before actually getting to anyone with any authority. All that aside, I'm glad to see that in the areas where it is easier for OSS to gain some ground governments are starting to adopt it.

      --
      I've always pictured the color of OS zealotry as a sort of bright flamingo pinkish hue
    6. Re:Small town makes it easier by reldruH · · Score: 1

      Retraining may be a problem, but there are a lot of people that have aquired a good deal of knowledge about Linux and OSS from the internet. And a government putting its weight behind training a community to use Linux would be a powerful thing. We've seen a lot of cases on Slashdot where the biggest hurdle to any new technology being adopted was political rather than technical. I think it's much easier to solve a technical problem than a political problem.

      --
      I've always pictured the color of OS zealotry as a sort of bright flamingo pinkish hue
    7. Re:Small town makes it easier by Master+of+Transhuman · · Score: 1

      Well, given that some larger cities are doing it, albeit slowly, sort of makes the point moot.

      Obviously, having to convert fewer users and go through fewer political meetings to even start the project is an advantage. No surprise there.

      I work part time for City College of San Francisco - you wouldn't believe the political process that has to be gone through to just get a new application onto the system here. Endless meetings at which nothing is done, everything is postponed, and pointless objections are raised just to establish that someone has an input to the process. And if you do get the app on the system, people immediately want to sabotage it.

      There's nothing technical about this process at all - it's all political monkey business.
      It would be true even if OSS weren't on the agenda - as it isn't here at CCSF (but it should be.)

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
    8. Re:Small town makes it easier by Anonymous Coward · · Score: 0

      It's happening in slightly larger, and much higher-tech communities, too. I seem to remember something about Saugus, MA switching over too. I think I may have even seen it here on /., but I forget which story.

    9. Re:Small town makes it easier by bergeron76 · · Score: 1

      True, but it speaks volumes about Linux adoption. As small cities adopt is successfully, mid and large cities will begin evaluating the case study and will eventually plan deploying it.

      Kudos to Kent Morrison!

      --
      Don't think that a small group of dedicated individuals can't change the world. It's the only thing that ever has.
    10. Re:Small town makes it easier by SanityInAnarchy · · Score: 1

      The logistic problems are nowhere near the level they would be if a major metropolis tried to move all their systems to Linux.

      Ok, I'm confused. What wouldn't scale, other than the political decision?

      Larger city == larger budget. More users to retrain + more money to retrain them = exactly the same problem as less users to retrain + less money to retrain them.

      The only exception I see is when you have an organization so small that no one's found anything tying them to Windows, in which case you still have the retraining issues, but you don't have the legacy support issues. But Steamboat isn't nearly small enough for that to be true, and that's hit-or-miss anyway.

      For that matter, it's probably a good idea anyway to break any system down into small chunks that talk to each other. In that case, a truly massive city becomes a large number of small cities, each doing its own migration. I don't think that'd necessarily be more effective, I'm just disproving your argument. In fact, I think a large city could be much more effective at deploying open-source, if it weren't for the political issues.

      --
      Don't thank God, thank a doctor!
    11. Re:Small town makes it easier by jc42 · · Score: 1

      Actually, being a "low" tech town should they not have more problems than the "high tech" cities? It isn't like there are experts all ovr the place.

      If it's like most places I've seen, they have plenty of linux/unix "experts" available. Chances are that many of the techies supporting their MS operations run linux and/or OSX on their home machines.

      Also, it's likely that those techies have quietly encouraged running MS Windows, because that means permanently paying lots of support people to keep the computer system running. They know from personal experience that if their department were running on any unix-like system, the computers would "just run", and there wouldn't be nearly as much need for support personnel.

      I've heard comments about this from any number of friends who make their living by supporting Windows. The usual explanations is "Hey, if I install a linux or Mac or Sun box, I get paid for half a day's work, and we never hear from the client again until it's time for an upgrade. But the Windows clients call us in several times a week to fix problems or install patches. We'd be fools to recommend anything but Windows."

      I first heard this years ago, as a joke. So I told it to some friends. Their reply was usually of the form "That's no joke; that's exactly how it works. Well, OK, it is funny. But it's not a joke."

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  7. Either or by TouchOfRed · · Score: 0

    They both can be made to perform the same operations, its a matter of cost vs time(currently it just isnt worth it- engineers balance "the right way" and "the cost effective way" every day), and that is dicated by politics. Until there is some serious political push behind linux, big bad redmond is gonna have all the market share to itself. Same goes for osx.

  8. With Linux's ability to emulate Windows... by iminplaya · · Score: 1, Offtopic

    I can understand this sentiment for now, but I would like to see Linux surpass Windows. Maybe if that happens, we'll see Windows emulate Linux. It already emulates Mac OS9. And with Vista, it will emulate OSX. :-)

    --
    What?
  9. Scam by lucm · · Score: 5, Insightful

    Microsoft Fishing for dummies:

    1) Install a few Linux file servers (without disturbing your Windows 2000 domain)
    2) Talk to the press about plans of moving from Exchange to "open source" software. Mention possible plans of using Linux on desktops.
    3) Let the Linux community talk about "another Munich"
    4) Wait for the Microsoft call and cut a good deal for the already planned XP rollout

    Being a textbook Red Hat customer could also come in handy, in case Microsoft does not bite.

    --
    lucm, indeed.
    1. Re:Scam by Anonymous Coward · · Score: 0

      I bet you're one of those people who goes around trying to impress people with the old 'detachable thumb trick"...

    2. Re:Scam by killjoe · · Score: 1

      True Story.

      A few years ago I was working for a "windows shop" company. Everything ran on windows server. The CIO was complaining to me about the fact that the time was coming for a meeting with MS about licensing. I told him to put another computer in his office, install linux on it, put up a penguin desktop and screen saver. I said if (when!) ms asks about it to say "one of my guys likes linux so I thought I would install it and see what the fuss was about". I guaranteed him that he would get a massive discount on MS software from that point on.

      Believe it or not he said no. He said something like "we can't do that! MS would never go for it". I am pretty sure he meant "MS will not let us install linux in our own network". He was so intimidated by MS it wasn't even funny. He acted like MS owned the company.

      Anyway it's all good. This is a legitamate tool for stong arming MS. Remember every time somebody uses linux to beat up MS and makes MS take less money from them open source wins. That's a little bit less money MS has to buy politicians, bully other companies, spend on advertising telling the world we are all communists and anti-american. Every little bit helps.

      --
      evil is as evil does
    3. Re:Scam by Anonymous Coward · · Score: 0

      Well, there was a significant possibility that your little plan would backfire and the Microsoft Reps would play hardball with your boss. Don't think Microsoft doesn't know who the "windows shops" are (ie the people with the most lockin).

    4. Re:Scam by phlamingo · · Score: 1

      Insightful? Doubt it.

      I worked a little with Kent when we were both at Sybase in Denver. I'm not claiming we were bosom buddies, but I think I know him well enough to say that he would not play that kind of game.

      For the record, I also did a performance tuning gig on the Sybase database (on Windows NT) they were using about 10 years ago. I don't know if they are still using Sybase or not, but the IT manager at the time was very much afraid to move off of Windows for anything at all, in spite of my recommendation to move to bigger hardware. At the very least, Kent has opened up the possibility of running some of their department on non-Microsoft platforms. I expect he is doing it for sound business and technology reasons, not because he's a wild-eyed fanatic, and not because he is trying to pressure some deal out of Redmond.

      --
      I had forgotten how much cooler teenagers look when they are smoking. Oh, wait ...
  10. Open Source Adoption by sakusha · · Score: 1

    Sadly, there are too many homeless orphans and any Open Source method of adoption is welcome.

  11. A town's IS manager by caluml · · Score: 1
    "Kent Morrison, the IS Manager for the town,"

    What? How does that work? The IS Manager for the town council, maybe.

    1. Re:A town's IS manager by Anonymous Coward · · Score: 0

      Thanks for clearing that up because I was confused for a moment there!

      -Captain Obvious

    2. Re:A town's IS manager by galenoftheshadows · · Score: 1

      Steamboat is a resort town. It's rather large, and the majority of the people that come to Colorado go there to Ski. Not to mentions the Hot Springs, and the freakin' year round buttholes that cruise through my fair mountain roads at 90+ to get there!

    3. Re:A town's IS manager by Anonymous Coward · · Score: 0

      I think it's pretty obvious that they are referring to the entity of the "town" - not the geographical area of the town.

    4. Re:A town's IS manager by Anonymous Coward · · Score: 0

      Have you even been to Steamboat?! It's certainly not a large town and it's so far out of the way that "most" people that come to Colorado are not going there to ski. I think that the resorts closer to Denver off of 70 get the majority of the ski traffic.

    5. Re:A town's IS manager by galenoftheshadows · · Score: 1

      Yes, I live in Aurora, and spend approximately two weeks during the year at a family cabin in Strawberry Park just north of Steamboat Springs hunting. I remember times when Steamboat was exactly as small as you refer to, but it's spread out into the valley quite a bit now. Some close friends sold about 10 acres there a few years back, it went for almost 3 mil. I turned green when I heard that.

  12. Technology-neutral ? by Quiberon · · Score: 1

    We get trained not to build in platform dependencies; Java is pretty much sufficient for anything user-interface-ish or back-endish that we need to do. So what is Steamboat Springs doing, that needs Windows ? And can we help them achieve neutrality soon ?

    1. Re:Technology-neutral ? by YrWrstNtmr · · Score: 1
      So what is Steamboat Springs doing, that needs Windows ? And can we help them achieve neutrality soon ?

      AutoCad?

    2. Re:Technology-neutral ? by NiteShaed · · Score: 1

      So what is Steamboat Springs doing, that needs Windows ?

      I take it you've never met "The Silver Springs Police Dispatchers of Doom" in World of Warcraft then.....

      --
      Some bring out the best in others, some the worst. Some bring out far more.
    3. Re:Technology-neutral ? by NiteShaed · · Score: 1

      Dammit, that should have been "The STEAMBOAT Springs Police Dispatchers of Doom".

      I suck.

      --
      Some bring out the best in others, some the worst. Some bring out far more.
  13. info sharing by YrWrstNtmr · · Score: 3, Insightful
    Let us hope that Steamboat Springs will share some of their experiences and applications with other cities, as the CIO for Newport News, VA suggested 2 years ago.

    A SourceForge repository for municipal applications would be great.

    1. Re:info sharing by galenoftheshadows · · Score: 1

      Here! Here! I'll drink to that!

  14. This is so obvious, why isn't everyone doing it? by mgh02114 · · Score: 3, Insightful

    the organization currently runs Windows 2000 but will start rolling out XP this year

    Hmmmm. We're about to start rolling out Windows XP? That means we need to start price negotiations with Microsoft. Hey! Lets call a reporter and tell them that we are THINKING about switching to Linux. That will undoubtedly get us a better price for our Windows licenses, since Microsoft would love to have the follow up story be "Steamboat Springs chooses Windows after all."

    You are almost neglegent as the CIO of a prominent organization/government entity if you don't do the obligitory "I'm thinking of Linux" story before you negotiate for Windows licenses.

  15. Read The Synopsis! by Penguinoflight · · Score: 1

    There may be 10,000 people living in the Steamboat Springs area (give or take a few thousand), but they certainly aren't all working for the local government! It is very clear that this OSS move is very small, very unimportant in this small mountain community. If my little sister can handle e17, I think professionals working for the government should be expected to, especially when it means a significantly lower cost to the public (not that any of the nature-lovers in Colorado care about fiscal responsibility)

    --
    "And we have seen and do testify that the Father sent the Son to be the Savior of the World"
    1 John 4:14
    1. Re:Read The Synopsis! by galenoftheshadows · · Score: 2, Interesting

      "There may be 10,000 people living in the Steamboat Springs area (give or take a few thousand), but they certainly aren't all working for the local government!"

      There are over 6 million people in Colorado, about 35,000 of those live in Steamboat Springs. There are around 700 people working for the local government. Even if the move to a Linux Desktop for a computerized timeclock were implemented, you still have to take time out of YOUR day to train all of them, that's a lot of time.

      "If my little sister can handle e17, I think professionals working for the government should be expected to..."

      Just because your little sister is your Linux brainchild, doesn't mean that ANYONE should be forced to use something they're not comfortable with.

      "(not that any of the nature-lovers in Colorado care about fiscal responsibility)"

      1. Try managing a multi-billion dollar budget, and then say that. 2. You obviously live somewhere like New York, where grass doesn't even grow in the cracks of the concrete because there's so much oil in the dirt, don't you? 3. Don't ever bring your beloved flea infested, plastic plant into my state, I'll beat the ever lovin' shit out of it with one of our bonafied "Boulder Hippies."

    2. Re:Read The Synopsis! by zotz · · Score: 2

      "Just because your little sister is your Linux brainchild, doesn't mean that ANYONE should be forced to use something they're not comfortable with."

      This particular comment makes no sense. Are you saying that if the city hires someone who is familiar with a different app than the city has standardised on that the city should change? Perhaps you are, and perhaps I actually agree with you on a moments reflection (if so, ignore the no sense comment) but I doubt many would agree with this position.

      all the best,

      drew

      --
      FreeMusicPush If you want to see more Free Music made, listen to Free
    3. Re:Read The Synopsis! by Saeed+al-Sahaf · · Score: 3, Insightful
      Just because your little sister is your Linux brainchild, doesn't mean that ANYONE should be forced to use something they're not comfortable with.

      If learning to clicky on an icon on a Linux desktop instead of a Windows desktop is an issue, than Steamboat Springs has a lot more problems than just their IT structure. And, if part or their job is learning a new application (based on Linux), than YES, they be forced to use it, or find another job.

      Face it, before Windows, people in business and government used ALL SORTS of funky non-GUI hard to use applications, and many still do. What's the big deal about moving to a Linux based desktop? Seriously, people that can't understand RedHat Enterprise WS4 desktop or whatever the latest SuSE offering is, shouldn't be touching computers. This is ***VERY*** simple stuff.

      --
      "Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck
    4. Re:Read The Synopsis! by someone300 · · Score: 1

      In most companies I've seen, most users don't really interact with the Windows desktop anyway... they usually have some weird, awfully designed GUI running fullscreen or maximised when they log in, and it encompasses everything they do.

      At the tourism place here they use some software that was custom built, and encompasses a spreadsheet, word processor, basic HTML parser and custom database-frontend thing that looks a bit like an MS Access form, all wrapped up into a frontend that provides basically no advantages to using individual applications other than some half assed attempt at integrating it... and it crashes about 3 times an hour. It took something like a year to develop and cost in the reigon of £500k.

    5. Re:Read The Synopsis! by NutscrapeSucks · · Score: 1

      In most companies I've seen, most users don't really interact with the Windows desktop anyway... they usually have some weird, awfully designed GUI running fullscreen or maximised when they log in, and it encompasses everything they do.

      You clearly have not seen enough companies to be commenting on this.

      --
      Whenever I hear the word 'Innovation', I reach for my pistol.
    6. Re:Read The Synopsis! by Anonymous Coward · · Score: 0

      There are over 6 million people in Colorado, about 35,000 of those live in Steamboat Springs. There are around 700 people working for the local government.

      The US Census says, "The Census 2000 population for Zip Code Tabulation Area 84087 [Steamboat Springs] is 9,901.

      I live in Steamboat and I can say that no where near 700 people work for the local (Steamboat) government. The City Hall is a simple one story building that is oh, maybe 10,000-20,000 square feet. The City Council is another story, but they still have much less than 700 people working for them.

  16. Re:This is so obvious, why isn't everyone doing it by Anonymous Coward · · Score: 0

    Although that makes sense, I doubt that a small town government has enough weight to really netociate much of anything. I'm sure MS wants as many users as possible, but under 500 desktops is probably not even a bump in the road to them. Any negociations would probably happen at standard volume licencing. Besides which, does anyone even "negotiate" windows licences on this scale? I don't think HP or Dell do, and usually you just get what comes with the machine. Office maybe, but not windows.

  17. Only moving to XP now... by Sean0michael · · Score: 1

    This doesn't look so good for Microsoft. If towns (or businesses) are still using Windows 2000, and only migrating to XP this year, how in the world are they going to find people who are going to adopt Vista? The world is still catching up to XP--we don't need yet another version of Windows to create even more distance between where Microsoft is and where many companies are.

    --
    Funtime Candy Wow! - my plan for eventually conquering Japan.
  18. Re:This is so obvious, why isn't everyone doing it by mgh02114 · · Score: 1

    Although that makes sense, I doubt that a small town government has enough weight to really netociate [sic] much of anything.."

    Not unless you make enough waves in the press to get posted on slashdot.

    :)

    This is the reason I said that you need to be from a "prominent organization." I too am impressed that Steamboat Springs managed to make enough waves to get noticed. It's the eyeballs on the press articles that give them leverage. Nevertheless, I agree that they are a bit too small to have much effect. Now, if you were a large government organization like a mid-sized east coast state.....

  19. OMFG!!!! Small Town Switched To Linux!!! by Anonymous Coward · · Score: 0

    Yea, so, we've been running Linux servers for a little while. We have seven Linux servers now but, we still have six Windows servers. We're tossing around the idea of going to Linux on the desktop. That's after we upgrade to Windows XP later this year...

    Seven servers makes the front page of Slashdot with a headline screaming about the town switching. Give me a break. You lot are pathetic. I could find more OS/2 servers still in use.

    1. Re:OMFG!!!! Small Town Switched To Linux!!! by Frumious+Wombat · · Score: 2, Funny

      Yes, but could you find those OS/2 servers in a small town in Colorado? I bet the town is trolling for Cheap Sysadmins, who will move there for the skiing/mountain-biking, etc. They're not trying to bargain Microsoft down; they're trying to bargain *You* down. "Sure, we only pay $8000/yr, and half of that is in Beaver-pelts, but just check out the skiing!"

      --
      the more accurate the calculations became, the more the concepts tended to vanish into thin air. R. S. Mulliken
    2. Re:OMFG!!!! Small Town Switched To Linux!!! by Anonymous Coward · · Score: 0

      For 8 thou and "ski bunny" beaver pelts, you'll have to take a month off to go through the resumes from this crowd ;)

  20. your sig. by killjoe · · Score: 1
    --
    evil is as evil does
  21. It's too hard by zogger · · Score: 1

    People don't know the difference between a window manager, a browser, a desktop environment, etc. Honest, most don't. Now look at just normal acronyms and buzzwords. That's it, you are now officially way beyond the expertise of most computer users. They have a 256 mellowbit email drive client from delltel on a machine named the "computer explorer". And "the computer" is that big glowing thing they are staring at. That box off to the side is...something else, no one really knows, but it must be important....

      It's a struggle for most computer users to use what they have, so once they learn to do a few things, that's it, that's as far as they will go willingly. Even people *paid* to "use the computer" have a hard time to do more than a few simple tasks. At best, they know just enough to screw up bad. At worst...

      .
    It's a real problem. Windows is the default everything on the desktop, again, a real problem (for some viewpoints), because to do ANYTHING a "non windows way" is to invite blank stares and nothing getting done. Right now it's obvious that it is already too complicated for most people, and that's with familiarity and in a lot of cases, years of use. Radical change invites both radical productivity gains and ALSO radical failure, it works both ways. It's not that it is that hard to learn NEW things, it's that it is SUPER hard to UNLEARN things.

  22. Mozilla? by SanityInAnarchy · · Score: 1

    Question: What does this have to do with Mozilla?

    I'm going to be fairly annoyed if TFA turns out to be a lengthy discussion of how they installed Firefox.

    --
    Don't thank God, thank a doctor!
  23. "We Don't Want to Retrain Our Users" by bill_mcgonigle · · Score: 2, Informative

    the organization currently runs Windows 2000 but will start rolling out XP this year) as we don't want to retrain our users

    Uh-wha? Even with the classic skin, unless these workstations are completely managed with server policies, the users are going to have to be re-trained on how to do things that are different in XP than in 2000. Never mind where Vista and Office 12 will take them.

    They're sure lucky that they started using computers with Windows 2000 because the migration from DOS to Win 3.1 to Win 95 to Win 2K would have been too much for their users - their minds would have exploded!

    Or.... maybe their users really are smart and this is just a fallacious excuse.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    1. Re:"We Don't Want to Retrain Our Users" by aetherspoon · · Score: 1

      Like what?
      I can arrange pretty much anything on an XP machine to be identical to a 2K machine if given enough effort save the itty bitty things (like the picture on the start button). Doesn't take much effort either.

      --
      --- Ãther SPOON!
    2. Re:"We Don't Want to Retrain Our Users" by bill_mcgonigle · · Score: 1

      Like what?

      Just off the top of my head:

      Re-arranged control panels.
      Remote Desktop
      Windows Firewall
      Product Activation
      CD Writing
      Security Center
      Network Bridge
      L2TP/NAT-T

      I don't use Windows much, better let somebody else finish the list.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    3. Re:"We Don't Want to Retrain Our Users" by bill_mcgonigle · · Score: 1

      Just after I hit Submit I realized I forgot about restore points and sub-pixel rendering for RGB laptops.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    4. Re:"We Don't Want to Retrain Our Users" by bigdadro · · Score: 1

      No IT Manager in their right mind would allow users to access the components of windows u mentioned. To the end user there is a minute difference between xp and 2k with the classic skin enabled. What do they need to be retrained in? Click on the icon that says word? Office XP and 2k maybe but end users don't know the difference with windows. This is coming from a n admin that rolled out xp on a 2k client network and 95% of the enduser even noticed.

    5. Re:"We Don't Want to Retrain Our Users" by bill_mcgonigle · · Score: 1

      No IT Manager in their right mind would allow users to access the components of windows u mentioned.

      Small towns don't have IT Managers. As I said, in a non-server managed environment.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    6. Re:"We Don't Want to Retrain Our Users" by aetherspoon · · Score: 1

      Small towns don't have IT Managers.
      Like hell they don't.

      Hell, most home users never touch the control panel, why would you think they would in a business?
      Not to mention that a lot of the things you mentioned were extra features, not required use. Who says they have to use them?

      --
      --- Ãther SPOON!
    7. Re:"We Don't Want to Retrain Our Users" by bill_mcgonigle · · Score: 1

      >Small towns don't have IT Managers.
      Like hell they don't.


      Our town, aside from the road crew and police, has two employees. I can assure you none of them is an IT manager. And neither are the policemen or road guys. They contract out the occasional help.

      The small cities around here contract out for IT management, but don't have a full-time IT staff. The large cities do have an IT staff. We don't have any metro areas.

      If your small town has three administrative employees and one of them is an IT manager, one needs to question the choice of technology and the fiscal responsibility of the town governance.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    8. Re:"We Don't Want to Retrain Our Users" by aetherspoon · · Score: 1

      If your small town has two employees beyond police/fire, why do you need this swapover?
      We're talking about small towns roughly the size of this small city. Even the small town I live in has enough employees to need some form of IT manager (although I doubt that is the position name). Then again, we're a county seat.

      --
      --- Ãther SPOON!
    9. Re:"We Don't Want to Retrain Our Users" by bill_mcgonigle · · Score: 1

      If your small town has two employees beyond police/fire, why do you need this swapover?

      I'm afraid this tanget has lead completely away from the salient argument. The contention was that switching from Windows 2000 to Linux was no harder than switching from DOS to Windows 2000. At no point did I advocate my town's switch to linux - go ahead and re-read it. This thread has obviously outlived its usefulness.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  24. Not this time by Anonymous Coward · · Score: 0

    While that happens a lot, steamboat is very committed to lowering costs and improving services. Basically, they did municipal WIFI several years ago and all the locals were impressed. So impressed that Qwest and Comcast are fighting it and trying to get it banned not only in steamboat but thoughout the state.

  25. why bother? by Hosiah · · Score: 2, Funny
    "HERE at last is my new, improved Linux! It looks like Windows! It sounds like Windows! It feels like Windows! It tastes like Windows! It gets rid of the confusing command line and compiler just like Windows! It does without all that tiresome security nonsense just like Windows! We're releasing it through a commercial company so it'll cost as much as Windows! It even crashes and gets infected with malware just like Windows! Look, I even made the failure screen blue with white text!!!"

    "Great! So tell me about all the benefits of switching from Windows to Linux again?"

    "............"

    What a bunch of hypocrites. Microsoft is rotten through and through, UNTIL you start releasing your own operating system, and then Windows allofasudden becomes the shining perfect pinacle of excellence to be exactly cloned byte for byte. So, in effect, your ONLY real problem with Microsoft was simply that it wasn't YOUR COMPANY. Well, people who think that are just as damned as Bill Gates, with the extra measure of being even WORSE, since Bill never envied anybody else.

    1. Re:why bother? by AlexDV · · Score: 1

      On the contrary, Bill gates did envy someone else: Steve Jobs! It's pretty well documented that MS was bent on cloning the look-and-feel of Apple computers back in the early days of Windows. Apple was the best and flashiest home system at the time, so it's no real surprise that they wanted to recreate the elements that made it such a success. In the same way, I think it's not all that surprising (or necessarily wrong) that many Linux distros are emulating some of the better features of Windows. That doesn't mean that there's no innovation or creativity involved, only that they're building on familiar and widely accepted concepts. If it aint broke, don't fix it. If it is, then by all means do so. Take the good, replace the bad.

    2. Re:why bother? by Hosiah · · Score: 1
      Take the good, replace the bad.

      And therein the nut of the matter. This reminds me too much of the child of alcoholic parents, who grows up to drink himself, but rationalizes: "But *I'll* never get addicted, because I have the bad example of my parents to teach me when to stop."

      See, Operating System sophistication and user awareness go hand in hand. Smart system=smart users. Dumb the system down, and WHERE DO YOU STOP??? When you ditch the compiler, negating the whole advantage of open source? When you eradicate the security features, making it just as vulnerable as Swiss cheese? When you do away with the command line and make the whole system crash every time the window manager hickups? When you integrate the whole system into one big program, multiplying the bugs and vulnerabilities? Hell, let's just go for a new height in user-friendliness and throw away the KEYBOARD, and use a Mac-style mouse: guess what: you'll STILL have users waving their flippers complaining they don't know how to drag and drop a file. If the computer had NO interfaces at all, if it was just a screen that read your mind, people would complain that it was too difficult to think the pictures of commands to the computer! What you're doing this way, is daring evolution to produce a stupider user than you can produce a stupider system.

      Like it or not, you CANNOT bend the laws of physics to make a machine we've taught to think be infallible! You have to compromise on one hand or the other - or, as I used to put it, "Stealth Bombers are more complicated than tricycles to operate BECAUSE THEY CAN FLY!" I mean, you don't think the problems with Windows are deliberately put in there just to spite everyone, do you? No, the problems of Windows are a NATURAL consequence of DUMBING IT DOWN. You CANNOT make something as stupid-friendly as Windows without making it as stupid, too! Likewise, do you think the Linux programmers of these past few years deliberately make everything unnecessarily complicated, just to sit back and laugh at us? No, you CANNOT have the robustness of Linux without inheriting the complexity of Linux!

      Go ahead and laugh at me and do it your way. But see if I'm not hailed as a prophet later. And when you've reduced every other system to rubble in your attempts to build a Stealth Bomber which is controlled by nothing but handle-bars, pedals, and a bell, and you come to something like Plan Nine from Bell Labs, I'll be right there waiting for you with my command line and file permissions and arcane shell commands, just like we've had since the 80's.

    3. Re:why bother? by cyber-vandal · · Score: 1

      An LCD TV is a fairly complex piece of technology but the end user doesn't see any of that. Why should an end user have to care about configuring the hardware and software to any great degree, they have work to do. In any case Linux is not being dumbed down like Windows has been, since there is nothing stopping savvy users from switching off all the automatic stuff or, for the really geeky, building their own distro from scratch without it. Windows is the one size fits all mentality, Linux can cater to just about everyone (legacy Win32 apps users excepted for now).

    4. Re:why bother? by Hosiah · · Score: 1
      An LCD TV is a fairly complex piece of technology

      ??? All *any* TV needs to do, be it LCD, cathode tube, projection, HD, or black'n'white is display pictures and play sounds. The only controls you'll ever need for that is a channel changer and a volume button. Some secondary tweaks for last channel, etc. The rest is peripherals.

      there is nothing stopping savvy users from switching off all the automatic stuff

      Oh, were it that easy! Have you noticed how hard it is to find a slide rule these days? Could be because fewer people use them. You know how hard it's getting to find a distro released with a full set of programming tools? "Gramma doesn't need a compiler." Even with a compiler, there's documentation, libraries, devel-packages...seriously try bashing out a simple C/SDL game or Python GUI sometime and try it on about 75% of the distros out there - you'll have to go chase after every little package. How about development environments? Try finding Emacs, Glade, Scite, etc. Ask around about programming tools, half the forum acts like you're from Mars. Programming? What's that? No, my SOP with *any* Linux distro after installing it is to spend the next week chasing down all the packages (and frequently, that's .tar.gz source packages) until I manage to drum up a decent work-station - yes, even notoriously hands-on distros like Slackware.

      Yeah, I know, Linux from Scratch, Rock, Gentoo, T3, Sourcemage. That's it, five projects at the rock-bottom of distrowatch's popularity ranking stand between me and having to start over in assembly on the bare metal. God forbid one of them should go under. Well, if all anybody thinks about is Joe Sixpack and Gramma, then that's all they'll end up with for a user-base. Why even bother calling it "Open Source", then, when you're alienating those few users who know what value it is?

    5. Re:why bother? by Hosiah · · Score: 1
      Linux from Scratch, Rock, Gentoo, T3, Sourcemage. That's it, five projects at the rock-bottom of distrowatch's popularity ranking

      Well, so I blew that one. It's T2 not T3, and Gentoo's hardly "rock-bottom".

    6. Re:why bother? by cyber-vandal · · Score: 1

      Absolutely, it has no transistors, resistors, diodes or microchips on a fairly complex circuit board, not to mention the complexity of LCD manufacture in the first place. It's not simple else I could build one right now using only household items. As for dumbing down, well Mandriva 2006, the user-friendly distro I installed recently, comes with plenty of developer tools, turning off the automatic GUI is one option in a text file and it can be configured very easily to do all sorts of things. Seriously I think your paranoia about your beloved Linux being diluted by 'pandering' to 'noobs' has affected your perception.

    7. Re:why bother? by greenrd · · Score: 1
      I don't know what you're talking about. Fedora has all the development stuff included. Just choose the "Everything" option - that's the easiest way to select it.

      In fact, care to name a single distro that doesn't ship with compilers?

    8. Re:why bother? by Hosiah · · Score: 1
      I happen to run Mandriva on one of my machines. I've said it before and I'll say it again: "Try writing your programs on it." Know any programming languages? Use any? If not, you're in over your head arguing with me. We're talking CLisp and Ruby and Perl as well. We're talking the ncurses library and GTK+ devel packages also. We're wanting wxWindows module and the PyGame library to go with Python, and Tcl/Tk/Wish to run our Tcl scripts. Mandriva surprised me by coming with at least half what I needed, but I still had to urpmi the rest. Ever had a source tarball as your only choice to install the program you needed? Obviously not, or you wouldn't be writing this way to me.

      Try googling for the phrase "dumbing down Linux". If I'm "paranoid", I have some very intelligent company!

    9. Re:why bother? by cyber-vandal · · Score: 1

      Know any programming languages? You might have heard of C++ which I have been known to use. Python and Perl I dabble in and have had no problems. I've been using Linux since 1998 and it's been a long while since I've had to install a source tarball of anything mainstream, although that practice was pretty common for the first three or four years. So who's making assumptions now?

    10. Re:why bother? by Hosiah · · Score: 1
      install a source tarball of anything mainstream

      If you haven't guessed it by now: "Mainstream" is the farthest you could get from describing me. Programming tools are not "mainstream" or more people would use them than not use them.

      "Please, people, when you write in, try to have a point, OK? It just makes the show move along a whole lot faster."

    11. Re:why bother? by cyber-vandal · · Score: 1

      Mainstream as in programming mainstream, not KDE themes or Firefox. Deliberately misunderstanding me in an attempt to win the argument is kind of silly don't you think.

    12. Re:why bother? by Hosiah · · Score: 1
      No, I think you're silly. Your dismissal of my needs as trivial just because *you* don't happen to dirty your hands with any of the grubby tools the little, insignificant people like me happen to use strikes me as grandiose. In other news, the fact that *you* find plenty of groceries on your shelf doesn't make global hunger less real, the fact that you still have to put on a coat does not mean anybody talking about global warming is wrong, and, in fact, contrary to your perception, the center of rotation of the Universe isn't anywhere near you.

      Linux is still getting dumbed down. It's still a problem. Some of us don't dumb ourselves down, and hence notice it sooner. Dismissed.

  26. I've used Windows since forever. by Naruki · · Score: 0

    I've learned most of the slick little shortcuts to do things, and probably all of the well-known methods for accomplishing things.

    On Linux, I still haven't figured out how to create a desktop shortcut icon.

    I'm not stupid, before you go off on a rant here. I just don't have much luck in the couple of minutes I'm willing to spend searching for clues. I can find out how to do that in Windows in a couple minutes, so why not in Linux in the same time frame?

    As long as Linux remains harder to use than Windows, the average user will tend to think it is not worth the effort.

    And the Linux zealots who disdain average users and make pompous statements that they shouldn't be using computers if they can't figure out simple things like that? Well, you guys make it soooooooo much easier for Microsoft to retain its stranglehold on the consumers.

    Way to go, guys. Bill Gates loves idiots like you.

    1. Re:I've used Windows since forever. by orasio · · Score: 1

      The answer to the question of why you can't do the same with Linux in two minutes that you can do in Windows is in your post.

      You said you have spent _forever_ learning Windows.

      Of course it's harder to do something with a different tool than with the same tool you have been doing it.

      I bet that for someone who uses a nail to make holes, using a drill would be way harder the first time. That doesn't mean it's actually harder. It's just not a fair comparison.

      The problem is that most people haven't used Windows forever.

      People who are just starting can learn gnome or mswindows at the same speed, in my personal experience. I have made that experiment.

      Old farts like me (28 yo), who were used to old DOS programs, 123, WordPerfect, DBase III+, could handle that kind of stuff, so my generation can handle gnome ok.

      Of course, there is a big chunk of people (but they don't represent everybody) who has used exclusively Windows for some time, but most of them can't tell IE from firefox, or MSword from OOWriter. For the minority to which _you_ belong, they will have some relearning to do. Tough luck. There are more important things than your comfort. Specially if it makes life easier for new people.

    2. Re:I've used Windows since forever. by Anonymous Coward · · Score: 0

      "On Linux, I still haven't figured out how to create a desktop shortcut icon."

      Hummm... let's see...

      left button click on a free desktop area->create new...[folder, file, device]

      And what if I open a browser and I see a file I'm interested to be shortlinked from the desktop?
      Humm...
      I right-click on it, then drag it to desktop and I'm being asked if I want to move it, copy it, or link it.

      "I'm not stupid"

      Yes, you are.

  27. Re:This is so obvious, why isn't everyone doing it by Firehed · · Score: 1

    Well consider the idea that MS selling one license is still more profitable than selling no licenses at full price. There's no reason for them not to negotiate on any order of a semi-decent size - any business that can sell a set of 25 characters separated into groups of five by hyphens at $150 a pop should be willing to sell those same sets at $50 each if the other option is selling none. The only reason they don't do it with single users is that it's actually not worth their time - that $50 actually would be better spent having the employee(s) involved doing something else. And they know that most end-users seriously considering switching to linux (or smart enough to say as much to get a discount) are the type that would run a pirated version anyways if they can't get one legally for cheap.

    --
    How are sites slashdotted when nobody reads TFAs?
  28. Emulate Windows? by r850i · · Score: 1

    The only problem i have with this article is the comment of "...With Linux's ability to emulate Windows improving every year..." Is this really where linux is going? a great generic emulater brand to Windows? Even if its not, is that the impression the decision makers are getting?

    1. Re:Emulate Windows? by cyber-vandal · · Score: 1

      Like it or not when one corporation has the market pretty much sewn up the only way to challenge them is to be compatible. When Gene Amdahl decided to compete with IBM in the mainframe market he didn't build a different and incompatible machine, he built the same thing for a cheaper price because that's what customers at the time were stuck with, irrespective of the merits of the particular platform. Linux can do so much more than merely be a cheap knock off of Windows, but so many organisations have so much time and money invested in Windows on the desktop that any competitor will have to provide a compatibility layer in order to get a foothold.

    2. Re:Emulate Windows? by Davus · · Score: 1

      Agreed. They seem to think that Windows is "The Big Goal"(tm), and that other groups are trying to live up to their expectations, and as if it's going to take several more years for us to reach "Windows Status".

      --
      The above is most likely humour. Slashdot foot icon goes here.
    3. Re:Emulate Windows? by r850i · · Score: 1

      thats a great comment, i appreciate the insight. Perhaps the sense of a "windows wanna-be" is a good thing afterall! Hopefully this speeds up the process for other government or similiar agencies.

  29. something I don't get by Rac3r5 · · Score: 1

    I'm not sure why everyone rejoices when some government organization goes OSS. The only reason they go OSS is because they don't have to pay a single dime for it. Ask them how much they are donating towards the project because it has helped them, and the answer will probarbly be $0. If you worked on an OSS project that helped your town/community, how much of a tax break do you think they are going to give you? My guess is 0. They'll probarbly have 200 different townhall meetings before they come to a conclusive decision on giving a tax break.

    Don't be fooled to easily, the last thing they care about is the OSS movement, they just want something for free..

    1. Re:something I don't get by n0d3 · · Score: 1

      Since you obviously dind't read the Article, it mentions:

      Can you tell me more about the e-government project based on open-source software that Steamboat Springs is hosting and developing?

      We're publishing the project online so it's freely available--anyone who wants to get involved right now only has to download the components from our Web site. We haven't yet developed a site on Sourceforge but will be doing this in the summer.

      Now go read the article. It ain't half bad. And I do think the guy does 'get' it.

    2. Re:something I don't get by amrust · · Score: 1

      Amen, brother. But it's a win-win:

      1. Local government wants something for nothing
      2. Local IS Manager wants job security

      Solution:

      Move to OSS, so the local IS Manager will be the only one within phoneshot who can come work on our stuff in a timely fashion, and instruct users on the new software, a software purchase that definetly looks good on the 'ol budget report. If the legacy employee/minutes secretary can ever figure out how to get the reports to print, that is. ;)

      I love a happy ending!

      --
      VOTE!
  30. Yet more Microsoft PR by Anonymous Coward · · Score: 0

    Yet another bit of Microsoft PR masquerading as OSS news...

    "We would try to make a Linux desktop look like our Windows environment (the organization currently runs Windows 2000 but will start rolling out XP this year) as we don't want to retrain our users."

    From Zonk naturally.

  31. Nope. by Naruki · · Score: 0

    I've seen people who were entirely new to computers, several hundred by now, who were quickly able to do simple tasks in all the various flavors of Windows.

    The significance of me knowing Windows was more in that I should be able to apply that knowledge to learning Linux. But the help files are less than helpful, the information online is disorganized by comparison, and installing new programs is a PITA of epic proportions.

    Despite what the anonymous coward below said (Bill loves ya, babe), I am pretty good at learning new things, especially when they are similar to things I already know. Linux GUIs are similar to Windows (for obvious reasons), and I am expecting them to work in a similar fashion. Aside from handling accelerator keys differently and a few other annoyances, they mostly do.

    Young farts like you (I can't believe you left edlin and Wordstar off that list, though "copy con>" would have been a bit much) have grown up using both. Slightly less young farts like myself have not. Though why age should even be a factor is beyond my comprehension, as there are plenty of people my age and older who have used *nix and Windows platforms equally.

    I have mostly been isolated from that side of things until recently, and I am curious to see if Linux is worth switching to full time. The zealots who talk down to me, besides being social idiots, are also hurting the cause of Linux.

    That big chunk of people you mentioned can't tell IE from OS, and not just because Microsoft wants it that way. Many people still think the monitor is their computer. From our perspective, they seem really dumb.

    But they can learn to use Windows without anyone standing there helping them.

    And most of them cannot do that with Linux. Linux is improving, but it's not there yet. I would like it to get there, but the alienating zealots not only interfere with that process, they also actively discourage people from wanting to look into it at all.

    Sometimes I think Bill's crew makes those outrageous OSS==terrorism claims simply to rile up the zealots so they will fling poo and discredit Linux by association.