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Enemy At The Water Cooler

Trent Lucier writes "On most networks diagrams I've seen, the internet looks like a cloud. Sometimes it's a fluffy white cloud. Other times it's a dark ominous cloud. Regardless of the artistic style, the depiction usually conveys the mystery and danger of putting your company's network on a global information grid next to a billion users, kind of like those old maps with dragons drawn at strategic places in the ocean. Not surprisingly, corporations spend much time and energy protecting themselves from The Outside World. In Enemy at the Water Cooler, Brian Contos argues that just as many resources should be spent on defending against insider threats. Will this book help you detect the enemies at your water cooler?" Read below for the rest of Trent's review. Enemy at the Water Cooler: True Stories of Insider Threats and Enterprise Security Management author Brian T. Contos pages 302 publisher Syngress Publishing rating 8 reviewer Trent Lucier ISBN 1597491292 summary A thorough introduction to insider threats and the countermeasures that can be used against them

Contos, a Chief Security Officer himself, has written a primer on insider threats and the counter-measures that can be deployed against them. The book is written for a wide audience, so don't expect low-level details about encryption algorithms and security protocols. However, if you have to deal with a large company's IT infrastructure, you may benefit from Contos' descriptions of enterprise security concepts and anecdotes.

According to the book's terminology, an insider is someone who has more privileges than the common person and uses those privileges to abuse the system. It's important to understand the full scope of the term "privileges". In addition to computer privileges, Contos is also talking about physical access to hardware, paperwork, and even other employees that can be exploited in social engineering attacks. Even if a piece of information is useless to the insider, it may be something that a competitor would be willing to buy for the right price.

The early chapters provide background on all the standard attacks that are in the news these days: phishing, denial of service, keylogging, etc... What makes these sections interesting are the statistics that are sprinkled throughout the text. In a survey conducted by CERT examining known attacks, 49% were committed by insiders that were married. This goes against the profile of the insider being someone who has less personal risk (such as a family) at stake. In fact, the prevailing image of the last 30 years depicting a computer criminal as a socially awkward young male has started to become less accurate as organized crime has turned into the biggest threat.

Enemy At The Water Cooler does a great job of putting statistics in context. The book is always careful to mention that the crime statistics represent only the known incidents. Contos often explains why certain numbers matter. Near a chart showing that 59% of discovered crimes were committed by former employees, the author explains that recently fired employees can be highly motivated to commit revenge and still have access to accounts and passwords, which is a dangerous combination.

How does the book propose that businesses deal with threats? At the end of Part I, Contos introduces a technology called Enterprise Security Management (ESM). This is a blanket term used to describe a collection of enterprise-level tools that can perform information analysis, display event feeds, manage policies, and do everything else in the world besides make toast. The remainder of the book constantly mentions this technology, so if you are not interested in learning about ESM, this book may not be for you.

At this point, it should be noted that Brian Contos is the Chief Security Officer of a company that sells ESM products. The book is neutral on which product you should use, although some screenshots show Contos' program for illustrative purposes. I did not feel that the book was biased or trying to sell me something. Regardless of who the author works for, he makes a compelling argument that ESM systems are necessary for big companies that need to manage their IT security.

Case studies comprise Part II of the book. This is the entertaining stuff, and probably the type of thing most people want to read when they pick up a book called Enemy At The Water Cooler. There are 8 main case studies, each running about 5 pages in length. Contos puts the "study" in "case study" as he illustrates how tools (ESM) and training could prevent many of the scenarios he describes. Those expecting light reading in the form of amusing anecdotes about IT security will be disappointed. However, if you're looking for a detailed analysis of insider crime, these chapters provide it.

Many times, greed and hubris are the ultimate undoing of the insider. In one example, a company discovered that their servers were hosting pirated software. Little did the company know that the employee that was asked to clean up the server was actually the one who put the software there to begin with. The insider would have gotten away with it if only he hadn't bragged to a co-worker about how dim-witted his company was.

In other situations, employees can be blackmailed into committing crimes. In the case of a Spanish company, an employee was forced into planting a wireless access point in one of the development labs. The employee had lied about his educational background on his resume, and criminals threatened to expose him if he didn't cooperate by planting the device.

The final portion of the book discusses further capabilities of ESM. The main point is that ESMs should be able to monitor everything. Contos explains a scenario where an employee pulls financial information from a proprietary system and then uploads it to a P2P network. Most companies do not have the technology to detect such an action. Not that Contos claims technology is the only answer. It is just a tool, and it is useless when not supported by trained employees and policies. At the end of the book, the reader gets information about "soft skill" topics like incident management, hiring processes, and some legal case history regarding insiders.

The book's viewpoint is very top-down with regards to the corporate hierarchy. Executives will no doubt love all the capabilities that Contos claims can be at their fingertips, but individual employees might feel it is slightly Orwellian. Can all this information that the ESM vacuums up be used for evil? The book's implicit answer seems to be "yes", since it is repeatedly made clear that no one can be trusted. But there is never any explicit information given on how the ESM itself can be protected from abuse.

Enemy at the Water Cooler provides a thorough introduction to insider threats and the countermeasures that can be used against them. If you are just interested in stories about insider security crimes, then you may want to pass. (The section on case studies is only about a third of the book's content). However, if you are interested in learning about technology that can help defend against these threats, then this book provides a comprehensive overview.

Trent Lucier is a software engineer. His latest experiment is localhost80.com"

You can purchase Enemy at the Water Cooler: True Stories of Insider Threats and Enterprise Security Management from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.

148 comments

  1. YOU TOOK THE LAST GLASS OF WATER by Anonymous Coward · · Score: 5, Funny

    you have now made an enemy at the water cooler..

    1. Re:YOU TOOK THE LAST GLASS OF WATER by 3chuck3 · · Score: 2, Interesting

      Actually, I guess I am one of the types of people the book is describing. I see it as in my best interests, as a System/Network/Citrix Admin, to be able to have Unix Root, Windows Full Domain administration.

      It is job security, having management know I have cart-blanch full access to the whole company system, with no big brother security monitoring of my system and internet activities.

      Make it harder for any of the CEO/CFO to let me go because they drove the business into a downturn, I make to much salaries, and see my services unneeded because the Systems are setup, running without errror, and the CEO things they can dump the systems mantainces in the lower paided jr admin.

      IT downturn, lies, never me fooled again.

    2. Re:YOU TOOK THE LAST GLASS OF WATER by Anonymous Coward · · Score: 3, Insightful

      Actually, I guess I am one of the types of people the book is describing.
      Yep, sounds like it. You're the reason the rest of us have to put up with the kinds of onerous security protocols and limitations the book describes. Some people are solution-providers; you're one of the problem-providers.
    3. Re:YOU TOOK THE LAST GLASS OF WATER by eln · · Score: 5, Insightful

      Sure, I guess you could take down their entire system if they fired you. That is, if you're okay with never working in the industry again.

      Your career is heavily dependent on your reputation. If you have a reputation as a rogue who will hold the system hostage in order to make yourself indispensable, you will not be hired elsewhere.

      In any job, your goal should be to make yourself valuable, not indispensable. Indispensable people make management nervous. If you are truly indispensable, then management's primary goal becomes to make you dispensable as soon as possible, even if they like you. It's the old "What if Person X got hit by a bus tomorrow?" dilemma: nobody wants their entire business to be dependent on any one person.

      Beyond that, being indispensable in your current position makes it impossible for you to move up in the company. No one will promote you, because your current position can't be backfilled, since you're the only one who can do it. This is bad for your career.

    4. Re:YOU TOOK THE LAST GLASS OF WATER by 0racle · · Score: 1

      If you think you have a surprise coming to you if you think any of that gives you job security.

      --
      "I use a Mac because I'm just better than you are."
    5. Re:YOU TOOK THE LAST GLASS OF WATER by 0racle · · Score: 1

      Damnit, don't work and post people

      Should have said:
      You have a surprise coming to you if you think any of that gives you job security.

      --
      "I use a Mac because I'm just better than you are."
    6. Re:YOU TOOK THE LAST GLASS OF WATER by syousef · · Score: 1

      Sure, I guess you could take down their entire system if they fired you. That is, if you're okay with never working in the industry again.

      It's pretty hard to work in IT from prison. What you honestly think you'd just be fired?

      --
      These posts express my own personal views, not those of my employer
    7. Re:YOU TOOK THE LAST GLASS OF WATER by kaoshin · · Score: 1

      Many careers are heavily dependent on credentials and only slightly dependent on reputation. Some careers aren't dependent on either, but are instead totally dependent on BS. If I am a middle manager, having indispensable workers gives me perceived power which means additional job security for everybody! Being indispensable can also be reversed by releasing your secret documentation or automating a task for your replacement, etc. so you could still be eligible for that promotion after all. I disagree that this is always bad for your career. In the real world, many people live and profit by screwing others and playing them for fools. Sorry to break it to you, but it does work or else people wouldn't do it. I've been in IT over 10 years and can tell you that these types of people are a dime a dozen. Whether or not it is morally wrong is another discussion.

    8. Re:YOU TOOK THE LAST GLASS OF WATER by StikyPad · · Score: 1

      Your career is heavily dependent on your reputation. If you have a reputation as a rogue who will hold the system hostage in order to make yourself indispensable, you will not be hired elsewhere.

      Most employers won't volunteer information about a past employee's performance, as they can be held liable if future employment is refused due to their testimony -- especially if they can't prove their assertions.

      Now by no means am I trying to imply carte blanche. There are plenty of moral, ethical, and legal reasons not to do something like that, but future employment is not likely to be one of the reasons.

    9. Re:YOU TOOK THE LAST GLASS OF WATER by Frank+T.+Lofaro+Jr. · · Score: 1

      In the US, truth is an absolute defense to libel and slander.

      --
      Just because it CAN be done, doesn't mean it should!
    10. Re:YOU TOOK THE LAST GLASS OF WATER by StikyPad · · Score: 2, Insightful

      Yeah, but only if it's demonstrable. It's really hard to defend in a case like that, especially if the employee indicates some sort of animosity toward him, which they would be inclined to do if they were the sort of people to hurt you out of spite. Moreover, is it really worth your time and energy to prevent a rival company from hiring an employee you don't like? Like I said, most employers won't mess with it.

    11. Re:YOU TOOK THE LAST GLASS OF WATER by jimicus · · Score: 1

      They don't need to.

      "We cannot provide a reference for this person" speaks quite enough.

    12. Re:YOU TOOK THE LAST GLASS OF WATER by StikyPad · · Score: 1

      Not really. In most cases, you're going to expect some amount of animosity between him and his former employer, since people don't generally leave jobs that they like. You think Microsoft wrote glowing reccomendations for employees who defected to Google? It ain't happening.

      Really you can't put much faith in what either the previous employer or the perspective employee are telling you; you just have to evaluate based on the merits of the employee -- education, experience, and the interview.

    13. Re:YOU TOOK THE LAST GLASS OF WATER by Tanktalus · · Score: 1

      That's interesting. I had one former employee ("downsized") who asked if he could use me as a reference. I said I had no problem with that, but I would only tell the truth about their performance from the perspective of his former lead. That includes both his positive attitude, and his negative productivity (he had medical issues that seemed to interfere with getting his work done, and was not on a medical leave when he was laid off - I don't know the legalities, but neither was I his actual manager who had to make such a decision, nor worry about those legalities). I told him this because I did not want to subtly impede his ability to find new employment, but would not compromise my integrity over it. I volunteered the information I would give to an interviewer right to the past employee, and he could decide whether to use it or not.

      He agreed with every point I made, and, oddly enough, I never got any calls. :-)

    14. Re:YOU TOOK THE LAST GLASS OF WATER by smose · · Score: 1

      nobody wants their entire business to be dependent on any one person.

      On the contrary, I get the distinct impression that management, seeking to run a lean organization, wants virtually every aspect of their business to be dependent upon single people.

      Establishing redundant knowledge requires redundant ("unnecessary") effort. As you cut that out, cross-pollination of knowledge suffers, and the resulting organization becomes brittle. Even the people you might rather let go end up being indispensable. You and I get nervous. The managers are too busy being smug about how "efficient" they are.

      The theme of (Engineering != Manufacturing) strikes with every resignation and the subsequent scrambling to pick up the slack. Sure, smart people eventually learn enough about the relics that have been left behind. The task is made easier if the relics include some useful documentation. It's never quite as good, or as complete, as having people who know.

  2. Oblig by make+dev · · Score: 1, Funny

    Will this book help you detect the enemies at your water cooler?
    All your base are belong to the water cooler!!
    --
    From the PHP manual: "Also note that it is your responsibility to die() if necessary."
    1. Re:Oblig by Chyeld · · Score: 2, Funny

      Dude, I'm in your water cooler, stealing your secrets!

  3. No more by IflyRC · · Score: 5, Funny

    We removed our water cooler so that this scenario never happens.

    1. Re:No more by tverbeek · · Score: 3, Funny

      Removing the water cooler isn't enough! You need to get rid of drinking fountains, coffee makers, vending machines, shared refrigerators, wet bars... any place where liquid refreshments might be dispensed. For added security, photocopiers, fax machines, and any other equipment which people might stand in line for or loiter nearby, should also be eliminated. In sensitive environments and military installations, elevators should be replaced by single-file escalators. And water cannons should be used on the smokers who assemble outside. (Not just for security, but for their own good.) It's a jungle in here, people!

      --
      http://alternatives.rzero.com/
    2. Re:No more by qwijibo · · Score: 3, Funny

      Cube farms are a secondary location where many of these attacks can be perpetrated. The only solution is to make each person work in a separate office. For added security, it would be best if each person connected to the network from a different location, unknown to most of the other people. Mandatory full time telecommuting is the only viable solution to combat these security risks.

    3. Re:No more by Anonymous Coward · · Score: 0

      We removed our water cooler so that this scenario never happens.

      Off-topic, but speaking of water coolers reminded me of this:

      http://geekculture.com/joyoftech/joyarchives/001_3 00/106.html

      http://geekculture.com/joyoftech/joyarchives/001_3 00/107.html

    4. Re:No more by dario · · Score: 2, Funny

      I always wondered how much damage a competitor could do by sending someone with a cold onto the premises, and having them infect as many vectors as possible such as the handles on the watercooler, doorknobs, keypads, vending machines, etc. It would be enough to get a few people sick to spread the cold throughout the company, and force everyone to stay home for a day or two. If this happened around a deadline... oy.

    5. Re:No more by StikyPad · · Score: 1

      I'm the CIO of a major hospital. Does our blood bank count as liquid refreshment, and if so, do you think we should sell it to help recoup our costs, or...?

    6. Re:No more by rkanodia · · Score: 1, Funny

      Depends on which of the Vampire Clans you're working for.

    7. Re:No more by martyros · · Score: 1

      Does our blood bank count as liquid refreshment

      Only if your employees are vampires.

      --

      TCP: Why the Internet is full of SYN.

    8. Re:No more by ConceptJunkie · · Score: 2, Funny

      Just send them a shipment of smallpox blankets.

      Uh oh, I think that joke may have gotten me on a terrorist watch list.

      --
      You are in a maze of twisty little passages, all alike.
  4. WAIT!!! by matr0x_x · · Score: 5, Funny

    I'm confused here - is he talking about protecting my corporations network from myself?

    --
    LINUX ONLINE POKER: Linux Poker
    1. Re:WAIT!!! by Golias · · Score: 1

      That, or it's about the fact that you are stealing office supplies. I lost patience midway through paragraph 2.

      --

      Information wants to be anthropomorphized.

  5. Visio by spacemky · · Score: 5, Funny

    Does anyone have Visio stencils of those ominous dragons? I'd love to replace my Internet clouds with these.

    --
    640YB ought to be enough for anybody.
    1. Re:Visio by StuartFreeman · · Score: 1

      Nope, but I just made one for Dia: dia-dragon.tar.gz

      --
      This is my sig, there are many like it, but this one is mine...
  6. Update on the link by Anonymous Coward · · Score: 4, Informative

    I have no idea why Slashdot linked to B & N here, when Amazon has it considerably cheaper (see the "Used and new from..." listings).

    1. Re:Update on the link by UESMark · · Score: 1

      Barnes and Noble has a color scheme closer to that of slashdot.

    2. Re:Update on the link by gavri · · Score: 3, Informative

      http://slashdot.org/book.review.guidelines.shtml
      Speaking of links, please do not include links in your reviews to online bookstores. Slashdot has an linking arrangement with Barnes & Noble; that's why when bn.com carries a particular book, you'll see a link to it at the bottom of the review.

    3. Re:Update on the link by budcub · · Score: 2, Insightful

      I have no idea why Slashdot linked to B & N here, when Amazon has it considerably cheaper

      Slashdot used to link to Amazon for books, but they took a lot of criticism for it because Amazon had patented the "one-click". Now they link to Barnes & Noble and people criticise them for not linking to Amazon any more. I guess if you're Slashdot you just can't win.

  7. Problems. by jellomizer · · Score: 4, Interesting

    While internal security is important but the priority should always be towards protecting your self from external attacks. Internal security problems can be minimized because there is a smaller group of suspects. As well as good hiring practices can reduce it a bit more. Next is the Cost/Benefit of putting the effort into internal security. First there is the cost of designing and implementing then there is the cost of maintaining it and keeping the employees useful. If Employee X needs to put in a request to access some data and it takes a couple of hours to do so that is a time of loss productivity.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:Problems. by drooling-dog · · Score: 1

      Not to mention the loss of morale, initiative, and motivation that happens when restrictions become too draconian and employees are routinely treated like potential criminals...

    2. Re:Problems. by Anonymous Coward · · Score: 0

      Of course there should be priority in securing your network. In large corporations this is not a problem because they hire people to do mainly that task. The greater threat for larger businesses is the internal.
      External threats have to break in and then FIND the information. Employees know what data is important. If they don't know what data is important to your competitors then your competitors can buy them out and tell that employee what they want. Since they are your employee they more then likely know several ways to get said data.
      It is easier to spot a mole in a smaller company because of fewer employees. But, they have greater access to more information. Large companies have more potential leaks because they have more employees. But, they can set up a kind of human firewall. Since employee tasks are specific you can limit their access to data through paperwork and approvals.

    3. Re:Problems. by Belial6 · · Score: 4, Insightful

      You are right. The reason we are all running PCs on our desktop instead of terminals hooked to the mainframe is because of this. People were finding that they could be far more productive with a crappy (in comparison to the mainframe) C64 or Apple II than they could with the million dollar mainframe. So, they just circumvented the corporate computers by dropping a PC on their desktop. Eventually corporations had to start supporting the PCs because when they were faced with the dramatic drop in productivity from removing the PC, or the cost of supporting PCs, the choice was obvious.

      I would also caution against restricting the individuals PC desktop too much. This can very quickly lead to employees looking for ways to circumvent your security, and create threats that you don't know about. Sometimes this even means making sure the employees computers properly play CDs, and can access entertainments sites on the internet. The best and the brightest often look for the most enjoyable work environment. Being able to listen to their music while working, or taking a short break to see if there will be a new episode of BSG this week could mean the difference between getting someone that is adequate at their job, and getting someone that is great. It could also mean the difference between an employee that dreads coming to work, and someone that looks forward to it.

    4. Re:Problems. by twistedsymphony · · Score: 1

      mod parent up^

      This pretty much describes my workplace. Users had fairly high levels of control over their PCs and unrestricted internet access. Someone quit and decided to steal some files and the lockdown began. CD drives disabled, background applications that monitor USB storage transfers LIVE and alerts IT of any traffic and a ridiculously restrictive internet filter. at least 1 out of every 4 site that come up when I'm searching for code snippets or examples gets blocked because it's someones "personal page". Well gee yeah it is... but that personal page is a professional at what I'm trying to make my application do. of course other sites like espn, youtube, google video, any kind of web-mail etc. have been blocked as well. even better is the computers automatically lock out after 5 minutes of being idle, at least you get plenty of opportunities to memorize that large random string that is your password. 6 months later and most of the good employees have left leaving the useless and the cronies. at least they haven't blocked /. ... yet.

    5. Re:Problems. by P3NIS_CLEAVER · · Score: 1

      Internal attacks generate much more press than external ones because they are psychologically much more devastating. When you get screwed by someone you know you feel much more violated than by a stranger. Statistically external attacks outnumber internal ones by a large margin.

      --
      Please sign petition to restore sanity to our banking system!!!

      http://financialpetition.org/
    6. Re:Problems. by Anonymous Coward · · Score: 0
      Parent is just plain wrong about not protecting the organization from insiders. Both internal and external threats must be considered, and mitigated appropriately. The first thing that external threats is some kind of access to the target's resources - even DoS attacks require access to the either the machine (via the network), the network itself, or other basic resources (such as the electrical cable). Insiders already have this access. Therefore, insiders - or outsiders who successfully masquerade (or actually become) insiders

      Furthermore, those same security measures that you use to compartmentalize and control your environment limit the amount of damage that an outsider can accomplish if s/he gets access.

      However, Parent does get one thing right: security needs to make the business more efficient, not less. This is implementation dependent, and very difficult, but extremely important.

  8. snitch networks? by haluness · · Score: 1

    So what next - snitch networks? Informants?

    Pissed off people (and assholes) will always remain so.

    1. Re:snitch networks? by IflyRC · · Score: 4, Funny

      otherwise known as "HR".

  9. I was waiting for this to get mentioned by TubeSteak · · Score: 2, Interesting

    Executives will no doubt love all the capabilities that Contos claims can be at their fingertips, but individual employees might feel it is slightly Orwellian. Can all this information that the ESM vacuums up be used for evil? The book's implicit answer seems to be "yes", since it is repeatedly made clear that no one can be trusted.
    And that's a problem created by solving the infosec problem.

    Employees like to feel trusted. The kinds of security measures that will really protect your information are the kinds of security measures that will create a semi-oppressive environment.

    I guess that's something that has to be balanced: the effects of your security implementation on morale/productivity vs the cost of a possible breach
    --
    [Fuck Beta]
    o0t!
    1. Re:I was waiting for THIS to get mentioned by PopeRatzo · · Score: 1

      Perhaps before the oppressive (no "semi" about it) environment gets created, you try to to create an environment of loyalty and trust by being decent to your employees? It's amazing what a little goodwill could do to bring down employee-driven damages. I remember hearing employees of a tech startup a few years ago talking about their company like it was their family. Even though their stock options and profit sharing was kind of measly, it was enough to give everyone a feeling of being invested in the company and nobody wanted to hurt what was their own.

      The company got big, got sucked up in a merger, fired a bunch of people. I'm guessing, but I'd say they're one of these outfits that's spending big money on internal security measures.

      --
      You are welcome on my lawn.
  10. Insiders only 20% of threat by Anonymous Coward · · Score: 5, Interesting

    Not quite. Only around 20% of registered, reported attacks come from an insider threat, and of those, only 10% are from IT. You can find this at a Jan 23rd posting on CERT about insider threats.

    http://www.cert.org/

      Therefore, implying that the insider threat looms as large as others is highly divisive and misleading. Further, you can take concrete steps to reduce the risk of an insider threat, while you cannot have that level of impact in threat reduction (vulnerability and asset risk reduction, yes, but not threat) for the rest of the world.

    - musides

    1. Re:Insiders only 20% of threat by SamShazaam · · Score: 2, Insightful

      The same report that you quote states (page 8) that 74% of those insider attacks are successful to one degree or another. This is highly significant considering most security is located at the network perimeter.

    2. Re:Insiders only 20% of threat by Otter · · Score: 1
      While trying to reconcile this 20% with the claim of 49% of attacks by married insiders (short answer: the AC is correct and the 49% is the percent of insiders that were married)...

      ...I fell over laughing while reading this. (Go to slide 31)

    3. Re:Insiders only 20% of threat by WinterSolstice · · Score: 1

      Why, I'm 17-60, married, and from any ethnic background!! I'm practically good as gone :)

      -WS

      --
      An operating system should be like a light switch... simple, effective, easy to use, and designed for everyone.
  11. jumping ship by Anonymous Coward · · Score: 1, Interesting

    Every employee thinks about striking out on their own and about taking some data or IP along with them.

    Windows Vista Forum

    1. Re:jumping ship by eneville · · Score: 2, Funny

      Windows Vista Forum the above, runs on php. that doesn't say much for vista does it!! like doesnt it come with a webserver?
    2. Re:jumping ship by tverbeek · · Score: 3, Informative

      It may surprise you to learn that PHP can be run on a Windows system using Microsoft's IIS as its web server.

      --
      http://alternatives.rzero.com/
    3. Re:jumping ship by BecomingLumberg · · Score: 1

      Hey nah- we don't approve of yer Micro-soft 'round he-uh!

      --
      If a nation expects to be ignorant and free, in a state of civilization, it expects what never was and never will be.-TJ
    4. Re:jumping ship by drinkypoo · · Score: 1

      the above, runs on php. that doesn't say much for vista does it!! like doesnt it come with a webserver?

      PHP is not a webserver, it is a scripting language. You can use PHP with IIS, I've done it, I don't recommend it but not because there are problems with such a combo, just because IIS sucks.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    5. Re:jumping ship by imemyself · · Score: 1

      Vista is not a server OS. You would not run a web server on it. While it does come with IIS 7, I presume that it has a limited number of connections like IIS 5.1 does in XP.

      --
      Every time you post an article on Slashdot, I kill a server. Think of the servers!
    6. Re:jumping ship by eneville · · Score: 1

      It may surprise you to learn that PHP can be run on a Windows system using Microsoft's IIS as its web server. funnily, it's not, as this shows:

      ed@ed-desktop:~$ telnet vistahelpforum.com 80
      Trying 67.15.250.19...
      Connected to vistahelpforum.com.
      Escape character is '^]'.
      HEAD / HTTP/1.1
      Host:vistahelpforum.com

      HTTP/1.1 200 OK
      Date: Mon, 05 Feb 2007 22:40:42 GMT
      Server: Apache/1.3.37 (Unix) mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 FrontPage/5.0.2.2635.SR1.2 mod_ssl/2.8.28 OpenSSL/0.9.7a PHP-CGI/0.1b
      Cache-Control: private
      Pragma: private
      X-Powered-By: PHP/5.0.5
      Set-Cookie: bbsessionhash=95bb28d25a6190bbd7ef9be3229596e4; path=/; HttpOnly
      Set-Cookie: bblastvisit=1170715247; expires=Tue, 05 Feb 2008 22:40:47 GMT; path=/
      Set-Cookie: bblastactivity=0; expires=Tue, 05 Feb 2008 22:40:47 GMT; path=/
      Connection: close
      Content-Type: text/html; charset=ISO-8859-1

      Connection closed by foreign host.
    7. Re:jumping ship by eneville · · Score: 1

      Vista is not a server OS. You would not run a web server on it. While it does come with IIS 7, I presume that it has a limited number of connections like IIS 5.1 does in XP. i think when apache runs on it, the connections are limitless, at least until it gets laggy because someone is sending syns that cause consecutive hash hits...
  12. Wine by len_p · · Score: 3, Funny

    In France they have a different approach. At lunch everybody takes a glass of wine and it's considered normal. Should replace the watter with wine and it will drastically reduce security threats :) Len

    1. Re:Wine by MightyMartian · · Score: 1

      Oh yeah, a bunch of drunks tottering around the office, falling over computers and fondling receptionists will really keep things together!

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:Wine by Anonymous Coward · · Score: 0

      If you get drunk off of a single, or even two, glasses of wine then you've got problems.

    3. Re:Wine by Anonymous Coward · · Score: 0

      Or maybe just replace the water with watter...

    4. Re:Wine by Aptgetupdate · · Score: 1

      That's why the French are world-renowned for their productivity and work ethic.

      (I worked in France. It's very easy to get used to the mid-afternoon wine break, and even easier to a work environment that can only be called "Existentialist.")

    5. Re:Wine by Anonymous Coward · · Score: 0

      Yeah, but the French don't actually do much in the way of 'work'...

    6. Re:Wine by arethuza · · Score: 2, Informative
      I thought France was supposed to have a very high GDP-per-capita-per-hour figure:

      List of countries by GDP (PPP) per capita per hour

  13. In A Coffee Room In A Galaxy Far Far Away... by MightyMartian · · Score: 0, Offtopic

    Puke Skyborker: Damn it, P-3-P-Hole, I can't contact Slam Bolo in Accounting.

    P-3-P-Hole: Master Puke, Bart Vlader is approaching. He's been chatting up your receptionist. I believe he has taken Slam Bolo hostage.

    Duke Skyborker: Get ready P-3-P-Hole. I'm armed with my onion and salami sandwich. The Force is strong in me, and I really loaded up at Starbucks.

    Bart Vlader: Young Skyborker, we meet again. I have hacked into your workstation and used your email address to spread old lady pr0n throughout the internal mail system.

    Duke Skyborker: You'll find I've grown since we last met on Friday. Prepare, Vlader!

    Bart Vlader: You have learned much, but you are not an executive yet. The Vice President in charge of Advertising will know what to do with you.

    Duke Skyborker: Noooo! Obiblown Nairobi, save me!

    P-3-P-Hole: Master Puke, Obiblown is no more! He was transferred to our Helsinki operation last September. Oh, if only Slam Bolo would appear. Oh dear. By the way, Master Puke, while your up for reprimand, you won't be eating that Danish.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  14. Nice Review by steveit_is · · Score: 2, Insightful

    I'm definitely going to be purchasing this book, as we've recently had an 'incident' and in the health care field these kinds of things could mean jail time for me as the person responsible for security thanks to HIPAA.

  15. Who talks at the water cooler anyway? by The+Fanta+Menace · · Score: 1

    Can we end the "talking around the water cooler" cliche? Very few people stand around the water cooler. They walk up to it, fill their cup or bottle, and walk away.

    If someone wanted to have a good chat with their workmates, they'd wander off to a nearby cafe, where their conversation isn't going to be seen or heard by their managers.

    --
    -- Even if a god did exist, why the fsck should I worship it?
  16. You may THINK I'm drinking water... by Anonymous Coward · · Score: 0

    but maybe it was switched with Folger's Crystals to see if I'd know the difference. Now, don't you think you owe me an apology?

  17. More spinoffs of the terrorist threat by Excelcia · · Score: 2, Insightful

    It really sounds to me like this is just a continuing tune on the terrorist theme. Watch out, you aren't safe anywhere, you can't tell who might be out to get you, no one is excluded from suspicion.

    My assertion is that looking behind you all the time and treating everyone as a potential threat causes more damage than the problems it supposedly avoids. If the patriot act is the cure, I'd rather have the disease, thank-you. The same goes in the office.

    1. Re:More spinoffs of the terrorist threat by ScentCone · · Score: 2, Insightful

      It really sounds to me like this is just a continuing tune on the terrorist theme.

      If you've dealt with a company that had an inside bad guy ship out a dumped database containing all of that company's customer's credit card numbers and personal data, you'd probably feel a little differently. Just like you'd probably feel differently if a family member had been on one of those trains in Madrid, or in a nightclub in Bali, or in one of those embassies in Africa, or in the WTC, or taking a flight that ended in a Pennsylvania field, or if you left your legs behind in a vegetable market because you're the wrong flavor of some religion. Insider IT damage doesn't usually result in bloody deaths, but it can bankrupt companies, ruin careers, destroy retirement accounts, and worse.

      Out of curiosity, would you get on a plane run by an airline that advertised its total trust of all passengers, and thus an easier boarding process that doesn't involve security? Would you leave your wallet sitting on your cubicle desk at work? Would you care if your HR department left its doors (and files/data), including your personal info, wide open... and just trusted that no one in the company would ever mis-use it?

      --
      Don't disappoint your bird dog. Go to the range.
    2. Re:More spinoffs of the terrorist threat by Excelcia · · Score: 2, Interesting

      DO you want to go through metal detectors to go to work? Do you want your coworkers talking to the corporate security department if you happen to browse to a web site for a packet sniffer program on your break? A certain amount of vulnerability is the price a free society pays for freedom.

      It's truly ironic that here in Canada, where far fewer personal freedoms are directly enshrined in our constitution, I today enjoy more personal liberty and freedom from state interferance than those in the United States.

      When the Communications Decency Act was signed into law, every major intelligence and law enforcement agency in the United States went into a hiring binge to try and internet and tellecommunications expertise. They were wringing their hands in glee at the chance to make anyone having an internet connection and a bottle of beer grounds for a wiretap. What the government couldn't pull off with that act, they had handed to them on a silver platter with the Patriot Act.

      There is a push towards far more state control in your country, and it frightens the hell out of me that my country is on the receiving end of very significant pressure to do the same thing. Not just in the area of security, but in all areas. Wiretap "sharing", copyright controls, and an armed border are just a few things on the agenda. At stake - billions of dollars in arguably ilegal trade tarrifs if we don't tow the line. My government may cave in. I don't want to have 10% of our population imprisoned like yours.

      In short, I don't want your fear mongering in my country, and books like this only serve to advance that agenda.

    3. Re:More spinoffs of the terrorist threat by letxa2000 · · Score: 1

      Yep, it's all Bush's fault. Even corporate espionage.

    4. Re:More spinoffs of the terrorist threat by delinear · · Score: 1

      And if you treat your employees like criminals they're more likely to act like criminals. There is a fine line to be trodden, here. A company will never be able to completely lock down their systems against a truly determined inside attack, but what they can do easily is crush morale to such a level that more people are willing to risk such an attack if it means a way out.

    5. Re:More spinoffs of the terrorist threat by ScentCone · · Score: 1

      And if you treat your employees like criminals they're more likely to act like criminals.

      I'm always a little perplexed by this sentiment. In a large operation with sensitive data involved, everyone who works there should be acutely aware of how important it is to keep things bolted down. Everyone's jobs depend on that being done properly. In a suitably large organization, everyone involved is also going to be aware that not every person out of a given thousand is going to be personally stable, financially 100%, without some poor ethics, etc. You're not treating all 1000 employees "like criminals" when you give the operation the tools it needs to not have to worry as much about whether a new hire or a disgruntled under-performer who didn't get a promotion can wreck the entire business for everyone that works there. Password changes aren't punishment. Watching the network for strange instances of large encrypted ZIP files being FTPed to an overseas IP address isn't punishment. Why should taking precautions against a known problem that has ruined plenty of businesses, careers, and retirements be considered a morale crusher?

      --
      Don't disappoint your bird dog. Go to the range.
  18. About that cloud by biglig2 · · Score: 3, Insightful

    Nothing sinsister about it, I'm afraid. The cloud is used because it does not matter how the internet works, only that you put packets in one place with the right address, and they come out at that address. How they got there, we neither know or care. Hence the cloud, not because there is mystery, but because maybe it's fiber, maybe copper, maybe SDSL, or Frame Relay, maybe it's satellite, maybe it goes via Hamburg, maybe via London, we don't care because it doeesn't matter.

    --
    ~~~~~ BigLig2? You mean there's another one of me?
    1. Re:About that cloud by drinkypoo · · Score: 1

      It does suggest some fun, though. If you could get a nice big map to use as the basis you could develop some borders that would make your network maps look like some ancient shit you'd see on some pirate ship. Draw the lightning bolt not to a cloud (I used to simply mark it CFNC, the Cisco Fluffy Network Cloud, but that's when I worked there - now I label it "Internet" like everyone else) but to the area of the map which is labeled with "HERE BE DRAGONS" and illustrated with assorted mythical beasties.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    2. Re:About that cloud by JeanBaptiste · · Score: 1

      We have these clouds on the inside of our network too. Because we're ..... good.

    3. Re:About that cloud by Anonymous Coward · · Score: 1, Funny

      Thanks for explaining that. I always wondered why they didn't just diagram out the whole Internet instead. That would have been less confusing.

    4. Re:About that cloud by biglig2 · · Score: 1

      Oh, yeah, I am so doing that on my next set of network diagrams.

      Man, I've got mod points but if I mod you up my original goes and it all get confusing. Will you take a rain check?

      --
      ~~~~~ BigLig2? You mean there's another one of me?
    5. Re:About that cloud by emurphy42 · · Score: 1
  19. I don't think you people understand the concept of by Anonymous Coward · · Score: 0

    FREEDOM of Information.

    All Information WANTS to be free and public knowledge.
    And to fight against it is WRONG.

  20. Go off the grid by vga_init · · Score: 1, Interesting

    What if your company's network weren't connected to the internet at all? Naturally, a lot of companies "need" this, but I'm sure there are other companies that can operate fine without the internet at all. Not only does it save the company from worrying about "outside" threats, but I imagine it also helps to deter inside threats. For example, look at the employee that hosted pirated software on company machines. Without the 'net, how is he going to host it?

    1. Re:Go off the grid by Paulrothrock · · Score: 1

      Yes, but without the Internet, what will management do all day? Internet connections are like playpens for management to keep them from meddling with the people who do actual work.

      --
      I'm in the hole of the broadband donut.
  21. Self-Generating Problem by G4from128k · · Score: 2, Interesting

    I wonder how many companies, in an attempt to defuse "the enemy at the water-cooler", have treated employees with such contempt that they have created even more and more aggressive internal enemies. The more companies treat their employees as adversaries, the more adversaries they create.

    Yes, companies should take prudent steps to oversee the security of their networks and systems. But I suspect they need to do more to enlist the aid of the allies at the water-cooler and in creating a positive work environment than in draconian control measures.

    --
    Two wrongs don't make a right, but three lefts do.
    1. Re:Self-Generating Problem by Fnord · · Score: 1

      I don't know how often the oppressive rules "internal security" fanatics actually cause, but they do drive away employees. The job I had before this one treated every employee like a suspect. It was a small company, so the owner could get away with a level of paranoia that would be impractical in a larger organization.

      Each of the dev rooms had web cams trained on all the engineers, which the owner would actually watch (no joke, he'd pull you in at the end of the day and tell you "I see around 3:20 you were staring off into space for a few minutes, why weren't you working?"). The dev network was on a completely disconnected network, with no removable media on any machines. If you wanted to bring any file into the network, you had to personally ask the owner for permission, and he usually said no. If you wanted to bring a file out of the network, well, you couldn't.

      Everyone there had developed a sense of fear that anything tiny little thing they did could cause all hell to break loose. After a month of looking over my shoulder every five minutes, I quit. I wasn't the first. And the owner couldn't understand why he had such a turnaround, but was convinced if he wasn't careful, a single disgruntled employee could steal all his IP.

    2. Re:Self-Generating Problem by Ephemeriis · · Score: 1

      The more companies treat their employees as adversaries, the more adversaries they create.
      Very true. Sure, take reasonable security measures... But if you start snooping on everything your employees do, start filtering out Internet sites, start sifting through email...your employees start feeling oppressed and resentful. Get enough resentment going and they'll start looking for ways to get back at you. Usually it's something minor...bringing a pencil home from work to get back at the man or something silly like that...but enough resentment can lead to much bigger problems.
      --
      "Work is the curse of the drinking classes." -Oscar Wilde
  22. How about NOT treating your employees like shit ? by Anonymous Coward · · Score: 0

    the solution to 99% of these problems is NOT to treat the employee like he/she is a disposable papoer towel. Treat the employees with oppressive measures and youre more likely to have your security breached. The solution is not to treat people like shit. Maybe start by renaming your "Human Resources" department to "Personnel" for starters. And the same goes for your customers. no, they are not moronic cattle grazing "consumers" but people who buy your stupid products i.e. CUSTOMERS.

  23. big fluffy white clouds are nice, but . . . by cashman73 · · Score: 1

    The big fluffy, white clouds representing the internet are nice and all, but wouldn't it be more accurate to represent the internet on diagrams with a mugshot of Al Gore, instead?

    1. Re:big fluffy white clouds are nice, but . . . by icegreentea · · Score: 1

      ...tubes???

  24. NOT Oblig by Anonymous Coward · · Score: 1

    Why do people keep insisting that their old and over-used references are obligatory?

    Slashdot posts do not watch you, we do not need to welcome our slashdot overlords, our base do not belong to anyone, there is plenty to see here, and so on.

    Stop trying to justify your re-use of an old joke by saying it is obligatory. It isn't. Come up with something new, or just don't post.

    1. Re:NOT Oblig by sanso999 · · Score: 1

      But the over-use is exactly why it's always funny when one of those comments pops up in the middle of a discussion! Oh well, maybe I'm easily amused. Carry on.

    2. Re:NOT Oblig by Crunchie+Frog · · Score: 2, Funny

      I am an obligatory old joke you insensitive clod!

      --
      --- Never attribute to malice that which can be adequately explained by stupidity
    3. Re:NOT Oblig by Anonymous Coward · · Score: 0

      Only old Koreans complain about over used obligatory slashdot jokes.

  25. Danger! Danger Will Robinson!! by eno2001 · · Score: 0, Offtopic

    (Arms flailing in the air wildly)

    What is it with people today who act like working in an office in corporate America is filled with intrigue and tales of espionage? Read this now: CORPORATE AMERICAN OFFICES ARE DULL AS HELL. There are no real secrets because the monkeys who work in these glorified cages have no real power of any kind. They have no knowledge of any value. They are basically button pushers who want to feel important after watching fantasies like Fox television's 24 series. Trust me, I've seen it all from a pretty priveledged position and I can tell you that there's nothing to see. Nothing to worry about when you look at the cubicle farms. The people who really need to be watched carefully are the people doing the watching.

    --
    -"...bad old ideas look confusingly fresh when they are packaged as technology" - Jaron Lanier (Digital Maoism on Edge.o
  26. Every Few Months by 99BottlesOfBeerInMyF · · Score: 5, Insightful

    Every few months someone writes and article or publishes something talking about how insider threats are the largest avenue for security breaches. Usually, they are trying to sell some new "spy on your employees" device. My company even makes a device that tracks employee internet usage and finds abnormalities. We have one deployed internally and anyone can look at it to see what other people have been doing. Sometimes we'll make fun of someone for being the most frequent visitor to Slashdot this month, or some-such. That said, we have deployed an incredibly effective system for stopping insider threats. Such a system used to be commonplace in many companies, but has since fallen into disuse due to modern business strategies and short-term money saving concerns. This fabulous system is called, "beer in the fridge."

    By spending a small amount of money to keep the kitchen fridge stocked with free beer for all employees, the company has cheaply bought all our loyalty. Sure we could perform extensive audits and spend time spying on potential insider threats and implement physical security to stop people from bringing in portable drives they could use to steal our customer databases, but really the beer is a lot cheaper. It has added benefits too. If an employee is gets a job offer elsewhere they often ask about the free beer situation. I think it is worth about 20K of salary in most people's comparisons. If people are moving on, they stay in touch with people here and recommend us to work for and to buy products and services from. People give lots of notice and will stay on to finish a project or train someone else. People are a lot more likely to stay late or come in on the weekends to work on something because of the free beer.

    Yes, the fabulous "beer in the fridge" system has many advantages.

    Treat employees well, like people instead of mercenaries. Be their friend as well as their boss. If they can't come in some day because they have something come up, or an old friend comes into town, let them take a day off. Make sure people don't fear they will be fired because management needs better numbers for the year. Make sure they know they are valued as employees and people. Take them out to lunch now and again or order a pizza, or get free donuts. Well treated people almost never betray their employer and tend to treat their boss well in return. This isn't rocket science.

    1. Re:Every Few Months by squallbsr · · Score: 1

      I agree with the whole treat your employees as people is the best way to gain loyalty. It also helps to keep burocracy out of the picture, it seems when a company starts bringing in the "Experienced" managers, the free beer goes out the window and loyalty takes a huge nose dive. Mainly because it is no longer fun to work there anymore. When you become a slave to a paycheck, the company's risk of an inside job increases.

      BTW, I have the pleasure of working for a beer in the fridge workplace...

      --
      Sleep: A completely inadequate substitution for Caffeine.
    2. Re:Every Few Months by ubuwalker31 · · Score: 1

      Yes, the fabulous "beer in the fridge" system has many advantages. You mean, like having an employee drive home under the influence, and then getting sued under the State's dram shop law when that employee injures someone on the way home?

    3. Re:Every Few Months by 99BottlesOfBeerInMyF · · Score: 1

      We have a policy of paying for cabs, rather than risking someone driving home. Besides, people will maybe have a beer at lunch, or one after work, then grab some dinner and head home. Anyone likely to get drunk probably went to a bar after work anyway.

    4. Re:Every Few Months by dannyboyumd · · Score: 1

      > I think it is worth about 20K of salary in most people's comparisons.

      If I drank 20K worth of beer at work per year, I'd be too drunk to hack the network!

    5. Re:Every Few Months by Anonymous Coward · · Score: 0

      I had a nice boss and I robbed him blind. Then again, I was working for minimum wage.

    6. Re:Every Few Months by Anonymous Coward · · Score: 0

      We have a policy of paying for cabs, rather than risking someone driving home. Besides, people will maybe have a beer at lunch, or one after work, then grab some dinner and head home. Anyone likely to get drunk probably went to a bar after work anyway.

      Well, depending on where you live, that may not be enough. Where I live (Ontario, Canada) there was a case where alcohol was served at a company party. The company was very responsible, handed out taxi vouchers, arranged designated drivers, and monitored employees. One person drank too much and wanted to drive home. A manager forcibly took their keys and put them in a cab. Problem sovled? Nope. They get out of the cab at the next block, get their spare keys, and drive home.

      Of course, they crash and cause injury. Company is ruled responsible.

    7. Re:Every Few Months by susano_otter · · Score: 1

      Treat employees well, like people instead of mercenaries.
      I'm sorry, but this is all wrong.

      First, mercenaries, like soylent green, are people. A certain kind of people: people whose loyalty can be bought with money. And like Machiavelli says, mercs will go to the highest bidder. Much better to use family, or loyal subjects... neither of which are really solid business models these days.

      And honestly? I didn't join the company to make friends, thanks. I joined the company to do business. I treat my boss and other co-workers with dignity and respect. As long as they do the same, and as long as they pay me generously for the work I do, I have no complaints. I'm just here to earn money to fund my lifestyle. My job is not that lifestyle.

      And the flip side of all this is, I'm being paid to do a job, and that job does not include crafting security breaches for my own personal benefit. So why should I care what surveillance they have in place to catch malicious hackers? If I'm being a malicious hacker, I'm not doing my job, and all the consequences that follow are my own damn fault. So I do my job, care not two figs for what lies in store for the asshats who don't do their job, and I get paid.

      Then I go home and enjoy the fruits of my labor.
      --

      Any sufficiently well-organized community is indistinguishable from Government.

    8. Re:Every Few Months by colinrichardday · · Score: 1

      I can't stand beer, you insensitive clod!

    9. Re:Every Few Months by delinear · · Score: 1

      That's all well and good so long as the security measures don't impact on you doing your job. When you have to jump through multiple hoops and be made to feel like a criminal just for wanting to do your job efficiently, it's not so much fun. A loyal employee who has only ever done his best for an employer has every right to feel resentment when such security measures are making his job more and more difficult every day. Treat people well and they generally react well - treat them badly and this generally impacts on their morale and, ergo, their work. The bad apples will still find a way to buck the system no matter how hard you try to stop them, so why risk angering 99.9% of your employees to try and minimise (not completely remove because that'll never happen) the risk of 0.1% going rogue.

    10. Re:Every Few Months by autophile · · Score: 1

      That said, we have deployed an incredibly effective system for stopping insider threats... This fabulous system is called, "beer in the fridge."

      Maybe "The Beer in the Fridge" should be the sequel to "The Enemy at the Watercooler"...

      --Rob

      --
      Towards the Singularity.
    11. Re:Every Few Months by 99BottlesOfBeerInMyF · · Score: 1

      First, mercenaries, like soylent green, are people. A certain kind of people: people whose loyalty can be bought with money.

      True, but if you hire that type of people you need to be aware that more money (such as an offer from a competitor or which they can make by stealing the customer database and reselling it) is likely to change their loyalties. A good manager wants to avoid ever putting their workers into the mindset that it is all a cold business calculation because in reality, employees can make more money screwing the company over.

      And honestly? I didn't join the company to make friends, thanks. I joined the company to do business. I treat my boss and other co-workers with dignity and respect. As long as they do the same, and as long as they pay me generously for the work I do, I have no complaints.

      You would never work here. We simply would not pay you enough upfront cash, which seems to be the only important job characteristic to you. As an aside, making friends can be a big part of doing business. It's not what you know, but who you know that is most likely to get you employed somewhere.

      'm just here to earn money to fund my lifestyle. My job is not that lifestyle.... I get paid. Then I go home and enjoy the fruits of my labor.

      This seems tragic to me. You're spending 1/3 of your life at work and you aren't enjoying yourself there and making friends and living life. A person who takes a job they do not enjoy and lives for when they get out of work is likely to lead a pretty unhappy life. We have people here that could easily earn half again as much if they moved on to a bigger company. Those people aren't staying because of the stock options. They're staying because the work is interested, the people are fun, the atmosphere is relaxed, and if your kid has a school play some day you don't have to make up excuses about being sick. They're here because their boss wants to go to the pub for lunch and talk about the latest breakthrough, or about guitar hero or something.

      And the flip side of all this is, I'm being paid to do a job, and that job does not include crafting security breaches for my own personal benefit.

      Why not? If your company will fire you to save money, while giving the CEO a huge raise and signing off on his expensed trips to the strip club, why shouldn't you use your insider knowledge to steal millions from them? If it is just business, you can grab all that money and never have to go to work again to fund your lifestyle. Why should I, as a potential employer, hire you? Why should I trust you won't screw me over? I mean, from a purely business perspective, it is not worthwhile to hire you and then spend a lot of time and money making sure you aren't ripping me off, when I can hire someone else who demonstrates personal loyalty and who I feel I can trust.

      So why should I care what surveillance they have in place to catch malicious hackers?

      Maybe you've heard of the science of psychology? Trust is an interesting subject. If you take actions that demonstrate you do not trust a person, they will feel no obligation to not take actions that justify that trust. In fact, studies have shown that people who feel they do not have justification for a crime are much less likely to commit a crime. It is a stronger motivation even than the fear of being caught and punished. As such, motivating your employees to not steal, can provide more benefit for less cost than making them afraid they might be caught. When motivating employees into feeling they are treated well, it is also usually orders of magnitude cheaper than other security measures.

      If I'm being a malicious hacker, I'm not doing my job, and all the consequences that follow are my own damn fault.

      This misses the point by a nautical mile. This isn't about whose fault it is if you hack your employer. It is about whether or not you feel it is ethical for you to hack your employer and the resulting probable affect upon your

    12. Re:Every Few Months by susano_otter · · Score: 1

      Ah, but my job doesn't get more difficult every day.

      I get paid to do whatever work they feel like paying me for. If they want to pay me to jump through hoops, fine with me. I honestly couldn't care less what kinds of policies it takes to run a company these days.

      Again, my life is not my job, and my job is not my life.

      Seriously, the corporation is a big, impersonal machine. I don't take it personally when the machine acts impersonal towards me. I just don't need the grief that comes from being disgruntled. It gets in the way of treating my fellow co-workers with dignity and respect. It gets in the way of me doing the work and getting paid. It gets in the way of me enjoying the fruits of my labor.

      I don't feel like a criminal when I walk through airport security. I don't feel like a criminal when I work through corporate security. Life's too short for that kind of crankiness.

      I figure, I could be living in a cave, hunting wooly mammoths with a rock on a stick, and praying I don't break my leg and that my fire doesn't go out. Instead, I get to lounge around in an air-conditioned office for a few hours every day. I'm already a step or two ahead of the game. That, I'm going to complain about? No thanks!

      --

      Any sufficiently well-organized community is indistinguishable from Government.

    13. Re:Every Few Months by anubi · · Score: 1
      I wish I could have given you all of my modpoint allocation for that.

      Unfortunately, its not my time for mods. Nevertheless I do want to thank you for your post.

      You described exactly how I felt in the aerospace business.

      Upon layoff, I took a much less paying, but much more satisfying job.

      Incidentally, your parent sure reminds me of my old boss.

      I was not happy there at all. So professional, so sterile, so friendless, so lonely. All suit-and-tie. Corporate. Everything was snarled in paperwork and permissions.

      I felt I was only an automaton.

      The company paid big bucks for management consultants to teach the mamagers to act that way. In a Stanley Milgram sort of way, they were just trying to be obedient.

      --
      "Prove all things; hold fast that which is good." [KJV: I Thessalonians 5:21]

    14. Re:Every Few Months by GaryPatterson · · Score: 1

      And that post is exactly why I have you on my 'friends' list on Slashdot. Well written, solid thought-out points there.

      The last sentence - "Money is not happiness" - relates to why tomorrow I'm giving notice at my current workplace. Happiness has been replaced by constant stress and I'm at the point of no longer caring what I do. I love the people I work with, but have stopped liking my work, or finding it interesting. I'm ready to trade stress and money for happiness and less money. Or at least a better balance of work and life, and maybe reasonable money.

      Anyway, an interesting coincidence between your post and my own work life right now.

  27. I guess I'm more optimistic than you by Anonymous Coward · · Score: 0

    I prefer to think of the glass as half-full

  28. Re:I don't think you people understand the concept by Anonymous Coward · · Score: 0

    I agree. Let's start with your Social Security Number. It wants to be FREE.

  29. Re:Danger! Danger Will Robinson!! by Fred_A · · Score: 2, Funny

    Isn't that exactly what they'd want us to believe ?

    --

    May contain traces of nut.
    Made from the freshest electrons.
  30. Save $16.98 by buying the book at Amazon.com! by Anonymous Coward · · Score: 0

    Barnes and Noble is selling this book for $49.95, but Amazon.com is only selling it for $32.97!
     
    Save yourself $16.98 by buying the book here: Enemy At The Water Cooler. That's a total savings of 33.99%!

    1. Re:Save $16.98 by buying the book at Amazon.com! by Anonymous Coward · · Score: 0

      How about saving $16.98 and not letting a shameless Anonymous Coward make some affiliate dollars off of it!

      http://www.amazon.com/Enemy-Water-Cooler-Enterpris e-Countermeasures/dp/1597491292/sr=8-1/qid=1170717 461/ref=pd_bbs_sr_1/103-4598005-5262205?ie=UTF8&s= books

  31. I have 17 humidifiers running non stop by bxbaser · · Score: 1

    I have had the shower on for 2 weeks straight.
    My internet cloud in my house is really fast now.

    does anyone know how to stop all the water from dripping everywhere ?

  32. re:YOU TOOK THE LAST BIT OF DIGNITY by PopeRatzo · · Score: 5, Insightful

    You're the reason the rest of us have to put up with the kinds of onerous security protocols and limitations the book describes.
    No, the reason we have to put up with "the kinds of onerous security protocols..." is that corporations have lost all sense of loyalty to their employees.

    My father, three of his brothers and their father all worked for the same company for all their working life. They were well taken care of and they returned that loyalty several times over in the course of their careers.

    Today, companies are more concerned with cutting another 10,000 employees so their stock price will jump a few cents for a couple of weeks than creating a relationship of trust and security with their employees. Benefits are cut, unions are fought, jobs shipped overseas and life is generally made as miserable as possible for the people who sweat blood on the shop floor. Meanwhile, the differential between what the CEO makes compared to the average employee has gone from 20 to 1 to 20,000 to 1.

    I'm not surprised that corporations find themselves loathed by their employees and having to exert effort and money trying to protect themselves from their own people. What surprises me is that we don't see more all-out sabotage by disgruntled employees.

    It's not coincidental that the period of enormous growth and prosperity of the few decades after World War II happened to also be a period of improving conditions, organization and influence for the workers. A period when labor unions were considered a crucial part of the economic system. Those unions were the only reason the US had such a strong and deep middle class from 1950 until their demise began at the hands of that doddering tool of the Right-Wing Rich, Ronald Reagan, who, if God is just, is burning in Hell.
    --
    You are welcome on my lawn.
  33. Obligatory... by bberens · · Score: 1

    The glass is twice as large as it needs to be.

    --
    Check out my lame java blog at www.javachopshop.com
  34. An acquaintance of mine by mapkinase · · Score: 1

    An acquaintance of mine has a startup that is devoted entirely to insider security tracing what comes outwards from within the firewall. He says business is very good.

    --
    I do not believe in karma. "Funny"=-6. Do good and forbid evil. Yours, Oft-Offtopic Flamebaiting Troll.
  35. At it's Most Basic... by dvicci · · Score: 1

    When people ask me what I do, I reply "Information security for a bank." This typically provokes the follow-up "What does that mean?" My reply has always been "I keep the bad guys out, and the employees in... and the latter is the more difficult."

    --
    ] D
  36. Re:YOU TOOK THE LAST BIT OF DIGNITY by Anonymous Coward · · Score: 0

    Good points, but I'd say the picture is *slightly* more complicated than what you suggest. In particular, while it may be tempting to draw clear boundaries around presidential administrations (and often reasonable, by the way), it's still too much of a black-and-white manuever.

    Related: All the unions in the world aren't going to stop the flaming crash that seems to be our destiny. We could all be Nuke Engineering PhDs, but if someone similar in China / India will do the work for 1/10th the cost, we're screwed.

    Finally, one of the biggest (and unrecognized reasons) for our country's decline has to do with prosperity... too much of it. We're not the lean-and-hungry folks we used to be.

  37. Why even think about technological solutions? by Beryllium+Sphere(tm) · · Score: 4, Insightful

    Banks have been aware of insider threats for centuries. They have a battle-tested set of policies and procedures such as separation of duties to control the threats. Banks have been able to stay in business for a long time before ESM became available.

    Banks have also gone out of business due to the insider threat people seem afraid to discuss. There's an old saying, "The best way to rob a bank is to own one". Crooked senior management stole one Sagan (billions and billions) of dollars during the 1980s US savings and loan disaster. Sometimes the thefts are even considered legal, as when a CEO walks away from a ruined company with a hundred million in "performance bonuses". How is ESM going to protect against Ken Lay, who did more damage than any random thousand "disgruntled former employees"? (*)

    Banking procedures, such as requiring people to take vacations, have the other advantage that they don't risk violating privacy laws. In some countries you may not be allowed to spy on your workers to the extent you can in others.

    (*) Who disgruntled them, anyway?

  38. My name is Milton Waddams by Stanistani · · Score: 4, Funny

    >Will this book help you detect the enemies at your water cooler?

    No. I will have to find out myself who took my red stapler.

    *walks off muttering*

  39. different goals by misanthrope101 · · Score: 4, Insightful
    The goal used to be to make money. Now the goal is to make as much money as possible. Though those seem like similar goals, in reality they aren't. Before, as long as you were making money then you could, with a good conscience, treat your employees well. Now, no matter how much money you're making, you still can't treat your employees well and feel good about it, because every cent spent on human decency is a cent of profit squandered. Also, many companies of old felt that they had a responsibility to their workers, whereas now workers are viewed as an expense, like paper clips or toilet paper. This attitude makes for a hotter stock price, but a worse quality of life for everyone who works there.

    Also, CEO pay has skyrocketed in comparison to worker pay, and no company that pays hundreds of millions of dollars to departing executives can also afford to be loyal and supportive to the workers. In the corporate culture of today, executives are seen as the movers and shakers, the visionaries who create the value, while the workers are seen as expenses.

    1. Re:different goals by letxa2000 · · Score: 1

      Also, CEO pay has skyrocketed in comparison to worker pay, and no company that pays hundreds of millions of dollars to departing executives can also afford to be loyal and supportive to the workers.

      It's a shame to see an otherwise insightful post go down in flames with such a cliche as that sentence. I will not argue whether or not any given CEO should be paid any given amount, but I will be intellectually honest and admit that even if you brought the CEO's pay down to a 20:1 ratio of the average employee and distributed the remainder amongst all the employees, the amount added to each employee's paycheck would be trivial and not enough to make them any more happy or less disgruntled.

      The reason why employees are treated the way there are isn't because anybody wants to treat them like expenses, but foreign competition forces them to look at that reality. It's all good and fine for an employee to complain about their company not caring about them because all they see is an endless paycheck coming twice a month; but the CEO (and others) face the reality that if they don't reduce costs, some foreign company is going to eat the entire company for lunch and no-one will have a job. So the CEOs/etc. are seen as the bad guys when they cut 10,000 jobs instead of looked at as heroes for saving the other 30,000.

      The reality is, everyone is at risk. Having been self-employed for almost a decade, I know that all too well. I have to stay ahead of the curve or I will end up on the street. When I see employees complaining that they aren't happy with their retirement benefits or think they've been screwed, I just cringe. That's reality, boys. There is no way anyone can just join a company and think they live in some cushy bubble where they're good to go for the rest of their lives. Working as an employee only slightly insulates you from the cruel realities of the real world, but it's not a 100% effective force shield. And while you may resent that the CEO is making more money than you, it's not like his salary is really reducing yours in any substantial way. And when they axe 10,000 of your coworkers, instead of getting all negative on the CEO, be thankful that he was able to save the company and work extra hard to try to turn things around. If you don't like that, quit and start your own business and then you will realize just how good you had it when you were bitching as an employee.

      The reality is that foreign competition is our threat. And we can't avoid it by taxing them to hell to make the problem go away; that will just sightly delay the inevitable, an the inevitable will be much more ugly when it hits. We can only win by being more innovative and far more productive. As long as the foreign competition is always playing catch-up, we'll be ok. But that means we have to work hard, just like we did in the 40's, 50's and 60's. That doesn't mean we get to argue for a 30-hour work week, it means we need to be ready to work far more than 40 to stay ahead, and we might not get any immediate compensation for that. But, hopefully, everyone will be able to keep their jobs and the U.S. can stay ahead of the foreign competition.

      In closing, I'd just comment that the current situation never was sustainable. And I'm not talking about CEO's earning 20,000:1 what their employees make, but about U.S. citizens (and Europeans) making 100:1 what many others in the world make. That is simply not sustainable--and I'm not even sure it should be sustained. One of two things are going to happen: Everyone in the world is going to get richer, and we'll get even richer in the process (good thing for everybody). Or the third world is going to continue to slowly suck low-paying jobs out of the west until such time that misery is spread relatively evenly around the globe (sucks for everybody). If we work hard and constantly educate ourselves, we'll experience the former and everyone in the world will be better off. If, instead, the developed world just pisses and moans about all their jobs going overseas and we just sit on our butts and don't work hard and watch American Idol instead of improving our skills, we'll experience the latter and no-one will be particularly well-off.

    2. Re:different goals by misanthrope101 · · Score: 1

      The high executive pay isn't the entire picture. In a culture that pays an exec $400 million in severance pay, there are also expense accounts, fine art in the lobby, jets, and all the other accoutrements of that degree of wealth. And despite your condescension, it is less than obvious that sky-high executive pay has nothing at all to do with the quality of life of the little guy. I don't necessarily think that legislation is the answer--if CEOs and boards of directors want to pay themselves tens of millons of dollars and everyone else minimum wage, that's a character issue, a human decency issue, more than a legal issue. I'm just bothered that we have turned that kind of attitude into a virtue. If the Enron guys had been acquitted, they'd be admired now because getting our own, even at everyone else's expense, is a core value of our culture.

    3. Re:different goals by Anonymous Coward · · Score: 0

      there are also expense accounts, fine art in the lobby, jets, and all the other accoutrements of that degree of wealth

      Other than actual jet engines on the aircraft, those things have been with us for a while.

    4. Re:different goals by Kiffer · · Score: 1

      Wait... did you just say that the person who earns 20,000 times as much as his average employee is a hero for only letting go 10,000 employees out of a company of 40,000 because the remaining 30,000 employees get to keep their jobs?
      If he was a hero he'd take a pay cut and only earn 10,000 times as much as his average employee and keep the employees and still be paid a large sum of money...
      Instead he fires 10,000 people and ups his pay to 25,000 times the average employee and the remaining employees should be happy to have a job, why if he hadn't fired their co-workers then the company could have folded and they'd be out of a job... and they should be happy that the fat cat got a bonus as his wonderful fire 10,000 people idea saved *their* jobs... of course he could have taken no bonus or a pay cut and just axed half as many people or even none at all, but the idea was so great and wonderful and really made the company more productive, and of course the shareholders are happy so the employees should be too... work harder!
      You're company didn't fire you this time, Rejoice!,

    5. Re:different goals by PopeRatzo · · Score: 1

      but I will be intellectually honest and admit that even if you brought the CEO's pay down to a 20:1 ratio of the average employee and distributed the remainder amongst all the employees, the amount added to each employee's paycheck would be trivial and not enough to make them any more happy or less disgruntled.
      Maybe it's about more than money.

      I understand that's a concept around which some people have a hard time wrapping their heads.

      And we'll tell you when you're being "intellectually honest".
      --
      You are welcome on my lawn.
  40. Re:YOU TOOK THE LAST BIT OF DIGNITY by teh_chrizzle · · Score: 3, Informative

    I'm not surprised that corporations find themselves loathed by their employees and having to exert effort and money trying to protect themselves from their own people. What surprises me is that we don't see more all-out sabotage by disgruntled employees.

    it happens all the time... but i'll bet it doesn't often make the papers.

    the word sabotage comes from the french word "sabot" which is a kind of wooden shoe or clog. during the industrial revolution, angry workers would kick the machines they worked on or throw the shoes into them, resulting in a "clog" in the output.

    in the intelligence community, disgruntled soldiers and public servants make some if the best moles or double agents. in government, many whistleblowers act not out of a sense of duty or responsability but as a means of exacting revenge.

    --
    sarcasm:
    -noun
    1. harsh or bitter derision or irony.
  41. "Here Be Dragons" on maps by weasel5i2 · · Score: 1

    Although this post is technically only relevant to the OP's commentary, please don't mod me OffTopic..

    I was wondering, "wtf? dragons? maps?" and rather than post an annoying OT question, I looked it up. Very interesting, and if you're wondering about the OP's reference above, I found a useful page here and here.

    And don't flame me for not knowing this either. At least I'm sharing the knowledge now :) -W5i2

    --
    [BEGIN PGP PUBLIC KEY]: X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIR US-TEST-FILE!$H+H*
  42. THe only enemies at our watercooler are... by JustNiz · · Score: 1

    ridiculously paranoid and power-crazy sys admins who lock our pcs down so tight its almost impossible to do any software development work on them.

    1. Re:THe only enemies at our watercooler are... by dbIII · · Score: 1

      ridiculously paranoid and power-crazy sys admins who lock our pcs down so tight its almost impossible to do any software development work on them.

      How else could we get time to read slashdot?

  43. I've got some friends... by freeze128 · · Score: 1

    I'll call Jesus. He'll get right on it.

  44. If you can't trust your employees... by Anonymous Coward · · Score: 0

    ...it's game over. If you have to watch what they do on the network that closely, then you also probably need to have them on camera constantly. You should make sure they are not bringing in any picture phones, usb keychain drives, or burnable CDs. You need to inspect them coming and going. Lunch hours. Bathroom breaks. Constant inspection. They have a name for this: prison. Yes. Why mess around with time-consuming and expensive processes like background checks, building trust, and insuring against potential loss? Why not send employees straight to prison? It seems to work very well in some countries, and in several novels written during the 20th century. Any more stupid questions?

  45. Re:YOU TOOK THE LAST BIT OF DIGNITY by cpm80 · · Score: 1

    Does *anyone* remember Avant!? The company started with stolen IP??? My recollection is the data wasn't stolen by loyal employees who had been crapped on one too many times. These guys were nothing but greedy thieves. Hence the *need* for information security products like those provided by(shameless plug) http://www.provilla-inc.com./

  46. Client firewalls wide open from the inside out by gelfling · · Score: 1

    I work for a large security oriented IT company and our managed client firewalls are effectively, wide open from the inside out. We assume that anything inside is fine. This does in fact get us into trouble but it's easier to do that than re architect all our applications to work in bi directionally secure world.

  47. Re:YOU TOOK THE LAST BIT OF DIGNITY by Anonymous Coward · · Score: 0

    You have no idea how right you are

  48. The cost/benefit of paranoia? by Per+Abrahamsen · · Score: 1

    I suspect the cost in lost productivity of treating your employees as potential enemies far outweigh the benefit in reduced risk of sabotage and theft. It might not even reduce the risk, people in general have a strange tendency of behaving the way you expect them to, so if you expect them to betray you, they are more likely to do so.

  49. Re:YOU TOOK THE LAST BIT OF DIGNITY by jrjarrett · · Score: 0

    No, the reason we have to put up with "the kinds of onerous security protocols..."

    I think it's more the result of the Enron implosion creating a bureaucratic solution in the Sarbanes-Oxley legislation.

    It is "easy" to make the rank-and-file IT workers change their password from one unmemorizable string to another every 30 days, and remove access that lets them do their jobs efficiently. That way, auditors from companies whose sole purpose in existence is to justify their consulting fees, can find more ways to show how the staff should not be trusted.

    Never mind that it was the top management of companies like Enron who broke the public trust by reporting performance that fit their greed rather than the true numbers coming out of the IT systems.

  50. what protects the ESM .. by rs232 · · Score: 1

    "At this point, it should be noted that Brian Contos is the Chief Security Officer of a company that sells ESM products"

    Ah, So ...

    "In one example, a company discovered that their servers were hosting pirated software"

    Does the book tell us the names of the companies and the individuals involved.

    "In the case of a Spanish company, an employee was forced into planting a wireless access point in one of the development labs. The employee had lied about his educational background on his resume, and criminals threatened to expose him if he didn't cooperate by planting the device"

    If this anecdotal evidence is true why would the employee engage in industrial esponage merely to cover up how he lied on his CV, something most everyone does. Do the criminals think no one would find the wireless access point. Why go to the bother since they have a man on the inside.

    "Contos explains a scenario where an employee pulls financial information from a proprietary system and then uploads it to a P2P network. Most companies do not have the technology to detect such an action"

    Anyone attempting such a thing would first get admin rights on the ESM and delete the audit rail. It's best to login as the PHB as he would never go looking for his own files. If your company can't spot a P2P node on their network then maybe they should be in the sandwich selling business instead.

    --
    davecb5620@gmail.com
  51. who is the real threat by fortiguy · · Score: 1

    anyone with a red stapler muttering to themselves...
    or the guy gutting a fish in his cube.

    --
    You want what? by when? Sorry we haven't finished the time travel project yet... that's next week.
  52. Re:YOU TOOK THE LAST BIT OF DIGNITY by Bob+Uhl · · Score: 1

    No, the reason we have to put up with "the kinds of onerous security protocols..." is that corporations have lost all sense of loyalty to their employees.

    Why should an employer have any more loyalty to his employees than a shopper does to the stores he shops at? You should owe your employer nothing more than your labour; your employer should owe you nothing more than your wages. If someone else can provide the same labour for fewer wages (or more labour for the same wages), your employer should contract with that person instead; if someone else can provide the same wages for less labour (or more wages for the same labour) then you should contract with that employer instead.

    I don't owe Safeway my patronage; if I discover a better price at Albertson's then I'll buy there. Why should an employer be any different?

    The biggest problem in my eyes is that in America currently, employers want all the benefits of the old system with none of the costs. That is, rather than negotiating a proper contract with each employment, one which spells out exactly what is required from each party and under what terms (e.g. 40 hours a week, time-and-a-half overtime, no more than twenty hours of overtime may be compelled), and under what conditions the contract may be ended (e.g. with two weeks' notice)--instead of doing this, they want every employee to be employed at-will, with even work done on personal time to belong to the employer. This is a relic of the old-fashioned semi-feudal way of doing things.

    It's highly advantageous to the employer, but rather negatively so to the employee.

    The real solution is for all of us to be under a firm, negotiated contract. When a corporation provides a service to another corporation, there's a contract involved. When you or I provide a service to a corporation, most of the time there's only an implied contract. That's pretty crazy, when you think of it: we're selling a valuable commodity under very vague terms.

  53. I wonder what the boss would have done... by anubi · · Score: 1
    "In the case of a Spanish company, an employee was forced into planting a wireless access point in one of the development labs. The employee had lied about his educational background on his resume, and criminals threatened to expose him if he didn't cooperate by planting the device"

    Just say, so far, this guy has had an exemplary performance record...

    Then this comes up.

    If the guy would have went to his boss and explained his situation, would his boss nail him on the spot ( thereby opening his company for a rehire which may not be as forthcoming )? Or will he be understanding that making one's resume as juicy as possible for the lure of hire is much like a "campaign promise"?

    Not that I advocate lying on resumes, but I have seen where honesty gets you if you are dead honest. From my corporate experience, no one likes a "boy scout" and looks for someone to "take risks" and "think outside the box".

    It always seems the boss will find out anyway about any untruths on the resume and can later hold these findings with great power over the hiree.

    --
    "Prove all things; hold fast that which is good." [KJV: I Thessalonians 5:21]

  54. No shit, Sherlock! by Bastard+of+Subhumani · · Score: 1

    Near a chart showing that 59% of discovered crimes were committed by former employees, the author explains that recently fired employees can be highly motivated to commit revenge and still have access to accounts and passwords, which is a dangerous combination.
    No shit, Sherlock!
    --
    Only three things are certain; death, taxes, and apocryphal quotations - Ben Franklin.