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Apple QuickTime DRM Disables Video Editing Apps

An anonymous reader writes "According to numerous posts on Apple's discussion forums (several threads of which have been deleted by Apple), as well as a number of popular video editing blogs, Apple's recent QT 7.4 update does more than just enable iTunes video rentals — it also disables Adobe's professional After Effects video editing software. Attempting to render video files after the update results in a DRM permissions error. Unfortunately, it is not possible to roll back to a previous version of QT without doing a full OSX reinstall. Previous QT updates have also been known to have severe issues with pro video editing apps."

448 comments

  1. The answer is quite simple actually: by Qbertino · · Score: 4, Informative

    Don't use Quicktime.

    --
    We suffer more in our imagination than in reality. - Seneca
    1. Re:The answer is quite simple actually: by allcar · · Score: 1

      or After Effects.

    2. Re:The answer is quite simple actually: by Anonymous Coward · · Score: 2, Insightful

      Better yet, don't use MacOS X.

    3. Re:The answer is quite simple actually: by lucifig · · Score: 4, Funny

      No, that can't be it. Somehow we have to tie it back to Microsoft.

    4. Re:The answer is quite simple actually: by Ohreally_factor · · Score: 5, Funny

      or video.

      --
      It's not offtopic, dumbass. It's orthogonal.
    5. Re:The answer is quite simple actually: by Poorcku · · Score: 1

      why is he modded as troll? it is an obvious solution.

      --
      I take my children to see Madonna(..), but I never for once ever thought I was in the same business.Chris Rea.
    6. Re:The answer is quite simple actually: by edittard · · Score: 5, Funny

      New slogan: It just doesn't work.

      --
      At the bottom of the /. main page it says 'Yesterday's News'. Well they got that right.
    7. Re:The answer is quite simple actually: by Anonymous+Brave+Guy · · Score: 4, Funny

      Don't use Quicktime on Windows!

      Oh, wait...

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    8. Re:The answer is quite simple actually: by coop247 · · Score: 5, Funny

      I'll never buy another Sony product again. Rootkits, DRM, Blu-Ray, MinDisc, EVIL.

      Oh, wait, this is Apple. Thats cool then, I like them.

      --
      //TODO: Insert catchy phrase
    9. Re:The answer is quite simple actually: by Anonymous Coward · · Score: 5, Informative

      He's modded as Troll because QuickTime is the media layer foundation of video editing apps on OS X. As much as you might despise the QuickTime Player application (and with good reason), there's a whole lot more to QuickTime than just that. Simply "not using" it isn't an option.

    10. Re:The answer is quite simple actually: by secondhand_Buddah · · Score: 2

      Or Better yet, go back to 35mm film and manual splicing...

      --
      Participatory Governance : The only feasible option for a real democracy, where everyone really does have a say.
    11. Re:The answer is quite simple actually: by Anonymous Coward · · Score: 0

      Well, for the developers of those applications "not using" would be an option. With the additional benefit that it would also work on something besides OSX...

    12. Re:The answer is quite simple actually: by arth1 · · Score: 5, Informative

      I'll never buy another Sony product again. Rootkits, DRM, Blu-Ray, MinDisc, EVIL.

      Oh, wait, this is Apple. Thats cool then, I like them.

      No, you're more correct than you think. Sony uses Quicktime for quite a few of their products, and it has bit customers hard. As an example, Sony CLIE Multimedia PDAs require Quicktime no newer than 6.5.2 to be installed on the desktop in order to convert movies that can be viewed on the CLIE. However, Sony PSP (Playstation Portable) requires Quicktime 7 or newer to be installed on the desktop.
      Due to Apple's infinite wisdom, Quicktime is neither forwards nor backwards compatible with itself, and neither can you have both installed on the same OS. In other words, you can't convert movies that work on both devices without having two machines, dual boot or virtualization software -- in other words, more than one Windows license.

      And if you install iTunes, it will silently replace Quicktime with a newer version, without even giving you an option. Which breaks video conversion with Sony Image Converter. Sony is aware of it, but from what I've heard, Apple demands that Sony ponies up extra licensing fees for all existing devices if Sony are to support the newer format produced by the Quicktime codec, and refuses to provide backwards compatibility (i.e. letting the newer encoder produce movies playable with the old decoder). That's quite unreasonable, but not unexpected from Apple.
      Lock-in and paying extra for upgrades is S.O.P. for Apple. Why do people like them again?
    13. Re:The answer is quite simple actually: by Anonymous Coward · · Score: 5, Funny

      because they are screwing sony...

    14. Re:The answer is quite simple actually: by drooling-dog · · Score: 0, Offtopic

      As a Linux user, I'm getting a kick out of these responses...

    15. Re:The answer is quite simple actually: by Ken+D · · Score: 5, Interesting

      And if you install iTunes, it will silently replace Quicktime with a newer version, without even giving you an option. Which is how my Quicktime Pro license went *poof* with no warning.
    16. Re:The answer is quite simple actually: by Altus · · Score: 1


      this is true. The developers did not have to rely on the media layer in the OS but realistically everyone does because the effort it would take to write a new layer is not worth it when there is a very robust layer available from the OS.

      But this bring me to a larger point. Adobe has had access to developer builds of quicktime and easily could have worked on this problem before it was released to the public. At the very least they could have warned people not to upgrade quicktime until they had fixed this compatibility issue. Yes, sometimes new OSs and new media layers require some big changes to editing applications. Right now we are going through a ton of effort to support Vista and Leopard where I work as well as Quciktime but we started working on these things long before they were officially released to the public.

      Application developers cannot assume that the world stands still around them.

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    17. Re:The answer is quite simple actually: by Constantine+XVI · · Score: 2, Insightful

      Are you using either AfterEffects or Quicktime while getting a kick out of these replies?

      Thought not. Shame, though.

      --
      "I think an etch-a-sketch with an ethernet port would beat IE7 in web standards compliance."
    18. Re:The answer is quite simple actually: by MadnessASAP · · Score: 5, Funny

      or computers.

      --
      I may agree with what you say, but I will defend to the death your right to face the consequences of saying it.
    19. Re:The answer is quite simple actually: by Anonymous Coward · · Score: 0

      "Sony PSP (Playstation Portable) requires Quicktime 7 or newer to be installed on the desktop."

      As a PSP owner who regularly uses videos on his PSP that he converts and transfers to the device from a PC:

      BUNK!

    20. Re:The answer is quite simple actually: by kalirion · · Score: 2, Insightful

      Nah, just avoid Apple and Vista, and you'll be fine.

    21. Re:The answer is quite simple actually: by Gr8Apes · · Score: 1

      I was under the impression that Quicktime 7 on handled H.264 encoded data. So, if you use H.264, you're fine, and you don't even need Quicktime to view it.

      --
      The cesspool just got a check and balance.
    22. Re:The answer is quite simple actually: by Anonymous Coward · · Score: 0

      The answer is simpler than that. Don't use DRM. This issue is not limited to quicktime. DRM enabled applications don't work with each other. Mainly because it is implemented differently by the various vendors. Microsoft has it's way, Apple theirs, and other developers can either follow them or create their own, but there is not really a standard and the implementation of one can very easily destroy another. We are just beginning to see the start of this type of thing

    23. Re:The answer is quite simple actually: by samkass · · Score: 1

      Ah, to be young and naive.

      There's no other viable choice... the Quicktime infrastructure is the Microsoft Office of A/V editing.

      --
      E pluribus unum
    24. Re:The answer is quite simple actually: by Ohreally_factor · · Score: 2, Funny

      or electricity.

      --
      It's not offtopic, dumbass. It's orthogonal.
    25. Re:The answer is quite simple actually: by BronsCon · · Score: 5, Insightful
      I was really looking forward to using some of my 4 remaining mod points in this discussion and I truly do despise Sony (and I'm not too big a fan of Apple, either) but I can't resist the urge to straighten out this one misconception...

      because they are screwing sony... no.

      because they are screwing sony's customers...

      Which is not a good reason to like a company. One company who habitually screws over another company which you don't like; ok, you can like them. I may not like Sony and if I do buy a Sony product it's because I've done my research and it is the product which best suits me, but they're not the one being screwed here.

      When a company screws the customer, even if the customer is not their customer, it is a reason to begin to dislike them, as well. Especially if you're a stockholder. When a company spends time figuring out how to screw over not their competition, but their competition's customers, they're not too far off from figuring out how to screw their own customers. Let's face it, that's what this is about.

      Which is why I will never own an Apple product.

      Unless I see some changes.

      People, wake up. This is the same game the US Government plays; but I won't go too far off-topic and get into that in this thread. Maybe tomorrow.
      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    26. Re:The answer is quite simple actually: by Paradise+Pete · · Score: 2, Insightful
      Which is why I will never own an Apple product.

      You won't buy an Apple product and yet you're willing to buy from Sony?

    27. Re:The answer is quite simple actually: by BronsCon · · Score: 3, Insightful

      Yes. I just won't buy a CD or portable music player from them. I have a Sony alarm clock CD player that's in its 11th year of flawless service. I buy Sony batteries because I can get often them 2 for $1 and I've routinely had them last nearly (or more than) twice as long as Duracell or Energizer. I've got a Samsung video camera with a Sony CCD in it (very nice CCD, by the way) and now wish I had gotten the Sony cam, as Samsung used a shoddy interface to the CCD and the picture is intermittently very clear or very grainy depending on the mood of the camera; an issue that became known about this model, shortly after my warranty expired, which does not affect other cameras using the same CCD. I have a GSM phone with a 2MP Sony CCD in it, as well. The photos it takes surpass my Fuji 5.3MP in clarity. I'm looking into getting a Sony flat panel TV this year, as well.

      Notice the types of products I'm talking about, here.

      Wait a minute. Am I actually defending myself against a troll?

      *repeats to himself* They're not real. They can't hurt you. You don't have to fight back. They're not real. They can't hurt you. You don't have to fight back. They're not real. They can't hurt you. You don't have to fight back.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    28. Re:The answer is quite simple actually: by DittoBox · · Score: 3, Funny

      Damn Luddites.

      Get off my lawn!

      --
      Good. Cheap. Fast. Pick Two.
    29. Re:The answer is quite simple actually: by MightyYar · · Score: 1

      I don't avoid all things Sony, either. But my experience has been very mixed. I have a Sony receiver, and was quite happy with it until I bought a DVD player and it actually has copy protection built-in that won't let certain outputs work with the DVD signal. Ugh. Stupid, stupid, stupid. I didn't have a DVD player when I first bought it or it would have been immediately apparent and I could have returned it. I also have had two separate Sony cordless phones bought years apart with the same exact flaw in their LCD display, where whole lines just stop working. The phone would work fine, but you can't see the caller ID. No more sony audio or video products. No more sony phones.

      On the other hand, I have a Sony camera and have been very, very pleased with it. When I bought it, it was an amazing thing compared to the competition. Full 640x480 30fps video for unlimited duration, decent lens, nice form factor, very fast boot-up, very little lag between shots, amazing battery life. Now it's probably less impressive, but it was ahead of its time. I have a Sony tube TV which has a really nice picture for a standard-def TV, and I haven't caught it doing anything weird copyright-wise. I also had a Sony monitor for the longest time, and it was a really nice screen.

      That said, Sony has lost a lot of their edge to the Koreans (LG, Samsung). I used to have a "made in Japan" rule for my electronics, but now it's expanded to include "made in Korea". I'm still not a fan of Chinese stuff - the quality is too variable. Though, to be fair, my Motorola cell phone was made there and has been solid for almost 2 years. And I have a gorgeous ACER monitor that claims to be made in China, though I doubt that the panel was. I guess the "made in" label isn't as big of a deal as it once was now that you can see reviews of stuff online.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    30. Re:The answer is quite simple actually: by Anonymous Coward · · Score: 5, Insightful

      This exactly why Apple is not an alternative to Windows. When OS suddenly locks you down and decided what you can or can not do, it does not belong to you anymore. Seems like the Linux is the only way to go if you want to have a control over your computer.

    31. Re:The answer is quite simple actually: by BronsCon · · Score: 1

      I forgot to mention my Sony headphones, which are, in fact, the best sounding, most comfortable, least expensive pair of headphones I've bought since I've been old enough to know better than to buy from the dollar store.

      The trick I use is to never buy a Sony product within 6 months of its release. That's kept my from buying anything made by Sony for 5 years (headphones) and only one product containing Sony parts since that (BenQ-Siemens S88 GSM phone which only works as a camera anymore -- the Sony part is about all that hasn't failed on it).

      When they're good, they're the best. When they're not, they're the worst. I've never seen middl-of-the-road products from them.

      I've had an Olympus microcassette recorder for over 10 years that's still going strong. It's been dropped, kicked, sat on, stepped on, run over by an SUV, I think I dropped it in the sink once. Meanwhile I had a Sony fail after falling out of my pocket, onto the desk 6 inches below. That's when I quit taking such good care of the damn things; when I realized it didn't matter anyway.

      Either way, this is getting farther and farther off-topic as it goes on.

      Apple's starting to show their true colors. They're making less and less of the best products and more and more of the worst; or at least the worst value for the money. OSX isn't something I can comment on, really, as I've never used it, and I'm not a big fan of Windows on ANY computer; I'm a Linux user as much as possible. That said, each system has its ups and downs. The biggest issue I see with OSX is that you're stuck on Apple's hardware. The biggest up I see with Linux is that it runs in any-fucking-thing. Windows is the middle of the road and I don't mind using it when I have to. The only one I've been able to live without has been Apple.

      What's that tell you?

      You can try and debunk that by saying most people will never use Linux, either. Wonderful. Have a router at home? It probably runs Linux. Tivo? Linux. I'm seeing more and more display kiosks running Linux. People use these things every day. I've never seen an ATM, cash register, router, DVR or (non-Apple) display kiosk running on an Apple platform. It truly is the one platform that could disappear tomorrow and only affect those who knowingly use it.

      Would that really be such a bad thing? There are viable, workable and, often, better alternatives everywhere. If there weren't, wouldn't I have been forced to interact with it at some point?

      More direct to the point, the DTrace issue, the QuickTime issue, the vendor lock-in, the pricing and the marketing are only a few of the reasons we should be avoiding Apple. Sell the stock if you've got it.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    32. Re:The answer is quite simple actually: by MightyYar · · Score: 1

      I already sold my stock, but it seems to have been a bad decision :)

      I like the balance between usability and open source that Apple provides, so I'll probably keep using them even if they fuck up their updates once in a while. I like Linux, too, but it's a huge time sink - worse than gaming :)

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    33. Re:The answer is quite simple actually: by drooling-dog · · Score: 1

      Are you using either AfterEffects or Quicktime while getting a kick out of these replies? No, I'm not, but when I do need to use closed-source software - which isn't very often - I would like some credible assurance that it isn't doing anything nefarious behind my back. I'm at a loss to understand why so many users of proprietary software don't feel the same way. Maybe they feel that crapware and malware are as inevitable as death and taxes, and there's nothing to be done about it?

      Using arcane commands to install programs when a perfectly good GUI exists will ensure we never see Linux on the desktop As a desktop Linux user, I got a kick out of your sig, too!
    34. Re:The answer is quite simple actually: by BronsCon · · Score: 1

      At first, yes, Linux takes time to get up and running.

      If you're talking about Gentoo.

      I actually timed the first boot of Vista on this laptop (it came preinstalled, so I wasn't able to time the entire process) and the install and first boot of Kubuntu on the same laptop. I was actually able to install and boot Kubuntu to a usable state, with all hardware working, faster than Vista booted for the first time.

      I'm certain that, were I to include the install time for Vista, I'd have my preferences configured and software installed before I had a usable Vista desktop. I know I would before I had a usable XP desktop.

      You're one of the knowing, willing users of Apple's platform. There's nothing wrong with that. As I said, I've never used OSX; I simply haven't had occasion, nor reason, to use it. Nor am I trying to say it should go away; only that it could, with minimal effect on the world, relative to Linux or Windows. Windows, on the other hand, should go away, which would force the hands of developers to support the remaining platforms, which should stay around. It would be nice to get the one Windows-only application I use to work reliably on a different platform. Maybe, then, I'd have a reason to use OSX once in a while.

      Though, I'm still more likely to buy Sony than Apple, given the current state of things.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    35. Re:The answer is quite simple actually: by Lars+T. · · Score: 1

      I was really looking forward to using some of my 4 remaining mod points in this discussion and I truly do despise Sony (and I'm not too big a fan of Apple, either) but I can't resist the urge to straighten out this one misconception...

      because they are screwing sony... no.

      because they are screwing sony's customers...
      At least that's what Sony says, so it must be true.
      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    36. Re:The answer is quite simple actually: by MightyYar · · Score: 1
      I didn't mean to say that Linux is a time sync because it takes a while to install (though it certainly can, depending on your setup). I meant because there is so much to tinker with. I like Debian (and now Ubuntu), and can spend DAYS just playing with the packages in apt-get. You can spend an eternity dicking with different window managers and dock-like things and stuff like that. It's a fun time sink, but a time sink nonetheless :)

      only that it could, with minimal effect on the world, relative to Linux or Windows. But then where would Windows get it's ideas from? And without Windows innovation, where would KDE or Gnome get their ideas from? I keeed, I keeeed :)

      But it would be sad to lose the Mac - they seem to be the only ones around to consistently challenge MS on the desktop.
      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    37. Re:The answer is quite simple actually: by wilson_c · · Score: 1

      Installation of Quicktime DOES provide a warning that earlier versions of Quicktime Pro (6.x and earlier) will be lost. Just because you click through the install screens quickly doesn't mean you can ignore the contents and get pissy about it later.

    38. Re:The answer is quite simple actually: by ady1 · · Score: 3, Funny

      We shouldn't have got off the trees in the first place.

    39. Re:The answer is quite simple actually: by LrdDimwit · · Score: 2, Funny

      Just think, you're breathing in the same air that other Apple users, or perhaps even Steve Jobs himself, have drawn in. If you truly want to shun them, either you or them will just have to stop.

    40. Re:The answer is quite simple actually: by RAMMS+EIN · · Score: 1

      ``Sony uses Quicktime for quite a few of their products, and it has bit customers hard.''

      Serves them right. The customers, I mean. Seriously, if you _pay_ for proprietary software/media and DRM, you deserve to have compatibility problems.

      --
      Please correct me if I got my facts wrong.
    41. Re:The answer is quite simple actually: by ProfessionalCookie · · Score: 1

      Are you sure? Pablo has been working for years, since like quicktime 4. I don't now anymore because owning Logic Studio licenses quicktime without a serial. I think iTunes is available separate as well with an extra click.

    42. Re:The answer is quite simple actually: by UnknowingFool · · Score: 1

      What? I have Quicktime Pro 7 and every update I received has never required me to buy the license again. Maybe if you upgraded from QT Pro 6 to QT Pro 7, that might require a new license.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    43. Re:The answer is quite simple actually: by dcam · · Score: 1

      In other words, you can't convert movies that work on both devices without having two machines, dual boot or virtualization software -- in other words, more than one Windows license.

      Dual boot only requires one license.

      --
      meh
    44. Re:The answer is quite simple actually: by BronsCon · · Score: 0, Troll

      You raise some good points. Without Apple, Windows would have nobody to steal from and would stagnate. KDE and GNOME would, likewise, begin to stagnate. Of course, then, they would begin to innovate, MS would steal from them and integrate those ideas into Windows and an alternate Apple would be born to steal the ideas that otherwise would have been theirs to begin with.

      Beyond that, yes. I do see your point about Linux being a time sink; I'm just used to the stereotype about taking forever to get it working. I must spend more time figuring out different ways to do the same thing than I do actually doing those things. I'm sure, if you wanted to, you could do the same with OSX and I know it's possible with Windows, as I've been there before, as well. It's just that Linux lends itself so easily to tinkering.

      This has to be one of the better threads I've seen on slashdot and I'm honored to have been a part of it. Now, that said, can the moderators distribute some of their goods to my partner here?

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    45. Re:The answer is quite simple actually: by arth1 · · Score: 2, Interesting

      Pray tell me how to convert to MPEG-4 (AAC) without Quicktime 7 installed.
      Both Sony Image Converter and Sony Media Manger require QuickTime 7, and any and all 3rd party programs I have seen that convert to AAC also require it.

      If you want to view bigger WMV or MPEG-2 files eating more battery time at lower quality than AAC, you are of course free to do so. I prefer the smaller, better quality files myself. A typical 2 hour movie compresses to around 512 MB at quite good quality -- the equivalent size for MPEG-2 of similar quality is around 4 GB, plus a standard battery will likely run out before watching the entire movie.

    46. Re:The answer is quite simple actually: by Anonymous Coward · · Score: 0

      Yes, it's major version upgrades that require a new license. The problem is, there's no way to upgrade just the playback components and keep your editing functionality for previous versions. If you have a Quicktime Pro 6 license, you have to give it up just to be able to view QT7 movies - or else pay the ransom to keep your editing functions.

      Sad, really... I can't watch the MacBook Air demos on my Powerbook G4, but my co-worker in the next cube can watch them on his PC, even though he never paid Apple a dime for Quicktime.

      What's worse, you can't get SDKs for previous versions of Quicktime anymore either. That may seem like a no-brainer (just pay the upgrade), but in the University department I work in, there are labs using old Macs that can't be upgraded without breaking the custom software that is used to run experiments. In many cases, the programmers and/or companies who developed the software are long gone, but we can't update it because it requires Quicktime 3, 4 or 5 and there's no longer an SDKS, nor an upgrade path. This software will go on the trash heap along with the machines once the studies are over.

      Personally, I'm sick of Apple *removing* functionality and then charging us to get it back. Perhaps you remember MoviePlayer 2.5? It allowed you to edit Quicktime movies FOR FREE. When Quicktime 3 came out, Apple decided to charge for this capability - and later removed even basic features from the free player such as the simple ability to play a movie full-screen. By the way, QT3 was released in March 1998 - which was, gee, shortly after Jobs was named interim CEO! Hmmm...

    47. Re:The answer is quite simple actually: by Ilgaz · · Score: 1

      When professionals speak about "Quicktime breaking things", they don't mean they can't watch those HD trailers with that Apple Player, they are meaning Quicktime FRAMEWORK (aka lib, dll, vxd whatever) is broken.

      If you can manually uninstall entire Quicktime (along with framework) even on Windows, say bye to AVID, half of Adobe Apps functionality.

      There are 2 major classes of Video/Sound editors. "AVI Based" and "Quicktime (Mov) Based". Majority of real pro stuff is "Quicktime Based", Adobe Premiere Pro can be counted as "AVI based"

      This is a open request from all those security "professional" sites, professional "support" sites.

      1) If you don't know what Quicktime Framework means for media industry, DON'T suggest to remove it. Some super clueless admin or non technical may actually do it and that means a huge downtime. E.g. you may not be able to watch local news at 7 PM. "Quicktime on Production machines" means this: http://developer.apple.com/quicktime/ , not this: http://www.apple.com/quicktime/

      2) Support sites: Please note in a VERY SERIOUS manner that downgrading Quicktime means making it open to all documented/undocumented issues and user/admin should really elevate the systems security (enable firewall, get commercial one etc) or if it is a real production machine, even disconnect it from Internet in hardware level.

      By suggesting to downgrade Quicktime 7.4 (current) to earlier version, you are also suggesting that user will be open to these exploits. They are also all documented as the new update shippped.
      http://docs.info.apple.com/article.html?artnum=307301

      For actual media professionals, admins: Please ask Adobe, AVID, Autodesk etc. before updating Quicktime or simply check their pages, forums. For AVID, you shouldn't be even running 10.4.11 yet. They recommend 10.4.10 for now. Not because they are old fashioned, the "run software update and click all updates" method is for ordinary end user, not you.

    48. Re:The answer is quite simple actually: by Ilgaz · · Score: 2, Informative

      He's modded as Troll because QuickTime is the media layer foundation of video editing apps on OS X. As much as you might despise the QuickTime Player application (and with good reason), there's a whole lot more to QuickTime than just that. Simply "not using" it isn't an option. Not only OS X, Quicktime Framework is layer of near all serious applications including Adobe/AVID functionality. Also Cameras/Video cams having mpeg4/h264 (e.g. HD consumer level) needs Quicktime to work fine with Windows as MSFT is still fantasizing about their ideal "everyone is using WMV/AVI and we are giving shit to OS X/Linux" World which basically FAILED.

    49. Re:The answer is quite simple actually: by Paradise+Pete · · Score: 1
      You made it seem as if you won't buy from Apple on principle, but then you're talking about purchasing Sony products because of their quality. The reason I don't buy Sony products has nothing to do with their quality, and everything to do with Sony's root kit.

      I think Sony makes some fine products. But I don't want to do business with them.

    50. Re:The answer is quite simple actually: by EtherMonkey · · Score: 1

      Just use Linux. Linux fixes this. Linux fixes everything! Linux is the answer to all problems. Linux is the solution for all your needs. Linux Linux Linux!!! Surely I will get +5 insightful for being so pro-Linux!

      --
      --- A man with a briefcase can steal more money, than any man with a gun. [Don Henley]
    51. Re:The answer is quite simple actually: by Alan+Partridge · · Score: 1

      This is the same Clié that Sony orphaned years ago, right? Your problem isn't Apple's updating of QuickTime, it's Sony's abandoning of the Clié

      --
      That was classic intercourse!
    52. Re:The answer is quite simple actually: by mr100percent · · Score: 1

      Quicktime IS backwards compatible with itself. I even was able to run the old quicktime 1.0 player and view files created with it in the new Quicktime 7

      Sounds like you should be mad at Sony for Apple's update breaking their poorly-designed inconsistent system

    53. Re:The answer is quite simple actually: by arth1 · · Score: 1

      The problem occurred before Sony discontinued the CLIE series.
      It might very well have been a nail in the coffin, seeing that they no longer could sell the devices to people who ran iTunes, because of the MP4 incompatibilities caused by Quicktime.

    54. Re:The answer is quite simple actually: by arth1 · · Score: 1

      Quicktime IS backwards compatible with itself. I even was able to run the old quicktime 1.0 player and view files created with it in the new Quicktime 7

      Not for MP4, it isn't. It's a DRM thing, as I understand it, broken by design to prevent distribution of non-DRM'ed movies.
    55. Re:The answer is quite simple actually: by mr100percent · · Score: 1

      You mean it's not forwards compatible. That's not that big a surprise, h.264 is somewhat recent

  2. kill microsoft by alen · · Score: 5, Funny

    i say we call the AG in every state to complain how Microsoft is disabling other apps with their updates

    oh, wait

    1. Re:kill microsoft by BeanThere · · Score: 4, Interesting

      Not sure if you were being sarcastic, but to be fair, Vista broke numerous major applications for me, and ended up costing me hundreds of dollars in other software upgrades --- although that's definitely not equivalent to this, I knew going in that there could be application compatibility problems. Usually I'm behind Apple but this sounds like crap, it's not clear to me if it's a bug (i.e. 'honest but huge mistake') or what they're trying to achieve otherwise.

    2. Re:kill microsoft by Constantine+XVI · · Score: 1

      The difference is, one has to go out and buy Vista, a major system upgrade, spend 100-600 dollars, and knowingly install it on their computer. This update was just pushed out like a routine security update, and few people would expect a routine update to screw over their system.

      --
      "I think an etch-a-sketch with an ethernet port would beat IE7 in web standards compliance."
    3. Re:kill microsoft by BeanThere · · Score: 2, Interesting

      Yes, I agree with you; I was only responding to what looked like some confused pre-emptive attempt to defend Microsoft and claim they'd never break apps at all --- or to attempt to purport a double-standard here --- or something, actually, no I still don't get it, even re-reading it, but I must be missing something because it's been modded insightful. Anyway, it's not like MS hasn't done this kind of thing before, they have, but if this Apple case was a genuine mistake, then fine, they should fix it and move on; if not, it's nonsense, but I don't see what Microsoft has to do with this at all. Microsoft surely shouldn't even enter into this discussion.

  3. As always by Ohreally_factor · · Score: 3, Informative

    Never upgrade a production box without first upgrading on a test system. And NEVER NEVER upgrade mid project. If you're an individual and not a post production facility, test the upgrade on a separate partition or physical volume.

    Or wait until everyone else gets the kinks worked out.

    This is all common sense, and it's really not that hard. But you'd be surprised at the number of otherwise intelligent people that do stupid shit like upgrading a key component in the middle of a project. And if you absolutely must, do it on a cloned volume with backed up data.

    --
    It's not offtopic, dumbass. It's orthogonal.
    1. Re:As always by Shadow-isoHunt · · Score: 5, Insightful

      You miss the point. Updating quicktime should *not* break adobe.

      --
      www.isoHunt.com
    2. Re:As always by Coopjust · · Score: 5, Insightful

      Because every video editor has a test system? Not everyone has a non-production machine or the time/resources to test every update. That's Apple's job. And while you can't expect Apple to test compatibility with every OS X app, After Effects is a pretty major video app.

      Can't Leopard have Automatic Updating turned on?

    3. Re:As always by Anonymous Coward · · Score: 5, Funny

      I love you man, people like you make my tech support job much easier.

      I'm serious.

      When I can say "the answer is to restore from your backups".

      YOU are the guy that say "ok, cool, just wanted to see if there was a workaround first". YOU are the one that is back in action less than an hour later instead of bitching about how Apple Quality control has gone down the shitter since last year.

      Seriously, if I could give you a free computer I would.

    4. Re:As always by davecb · · Score: 3, Interesting

      That assumes that everyone is a sysadmin. I am, so the suggestion is usable, but what if I was an accountant? I get a mandatory training film on Sarbanes-Oxley that says "upgrade your quicktime", I click the icon, and my computer turns into a brick.

      I'd claim the onus is on the distributor of quicktime, that they test their updates and certify that they have done due diligence to ensure that they are not shipping, for example, a rootkit.

      And if they haven't, then let litigatious customers sue them into oblivion.

      --dave

      --
      davecb@spamcop.net
    5. Re:As always by MrHanky · · Score: 5, Interesting

      It never ceases to amaze me how Apple fanboys are willing to blame everyone but Apple when Apple fucks up something. But oh no, Apple 'just works', and when they 'just stop working', it's always the user's or someone else's fault.

      Hello. This is an update to a stable operating system, not some beta kernel module downloaded from Sourceforge.

    6. Re:As always by iminplaya · · Score: 1

      If you're an individual and not a post production facility, test the upgrade on a separate partition or physical volume.

      If you're an individual and not a post production facility, what are the chances of you having an extra Mac lying around to test? I've gotten to the point where I just turn off the updates in Windows. Now I need to do that on the Mac, and wait for a Slashdot article to see if it's safe, or until something breaks. Bummer. Anybody got an old Avid machine with OS 9?

      --
      What?
    7. Re:As always by CastrTroy · · Score: 1

      Seriously. If I were Adobe, I'd be sending over my legal team.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    8. Re:As always by carou · · Score: 4, Funny

      If you're an individual and not a post production facility, test the upgrade on a separate partition or physical volume.

      If you're an individual and not a post production facility, what are the chances of you having an extra Mac lying around to test?

      Good point, maybe instead you could perform your software testing on a separate partition or physical volume, or something.

    9. Re:As always by ArsenneLupin · · Score: 5, Funny

      I get a mandatory training film on Sarbanes-Oxley that says "upgrade your quicktime", I click the icon, and my computer turns into a brick. That's expected. Sarbanes-Oxley already turned your economy into a brick.
    10. Re:As always by hostyle · · Score: 2, Insightful

      Sue first, ask questions later! Living the dream!

      --
      Caesar si viveret, ad remum dareris.
    11. Re:As always by Anonymous Coward · · Score: 0

      they make your job easier because their having backups means that you having to actually do some work is not a situation that comes up very often. Tell me, are you really Wally in disguise? Anyone can wipe & reinstall, good tech support gets you back on your feet without having to do that, or finds a way to extract everything you need to save from a crippled system before a wipe/reinstall.

      You may also like to think about the fact that if everyone kept backups and never installed anything without testing it first you'd probably be out of a job.

    12. Re:As always by morgan_greywolf · · Score: 2, Informative

      You miss the point. Updating quicktime should *not* break adobe. You don't understand software development, do you? Software, especially system software like QuickTime, is extremely complex to develop. A developer has to test their software updates against various popular configurations at the very least, and at best, you can test against several common configurations. You can't test every possible edge case -- there are just too many permutations. You'd never release.

      After Effects is a professional video editing package from Adobe. Probably not even close to a majority of Apple's userbase is likely to have it on their machines. You can't expect a developer or even Apple to test against every package from every software house that develops for their platform. It would be quite impossible.

      Your right that updating QuickTime shouldn't break other apps, but the posters' point was that since you can't expect Apple to test against every possible edge case, you have to ensure that when you update system-level software like QuickTime that you test those updates in your particular configuration before deploying. Especially on a production box (read: machine you use to make money.)

      BTW--A great tool do that with is virtualization. Create a VM of your install and you can test new updates in the VM without harming anything. Just make a copy of the virtual disk. If it doesn't work, you restore from your backup with a simple copy. No muss, no fuss. Using a VM doesn't do well with some hardware-dependent apps, but at least you can test software interactions.

    13. Re:As always by Shadow-isoHunt · · Score: 3, Informative

      Unless there is a reason to update. Quicktime has a horrible record of security. As of right now, see CVE-2008-0036, CVE-2008-0033, and CVE-2008-0032.

      --
      www.isoHunt.com
    14. Re:As always by goldspider · · Score: 2

      Isn't that the truth!

      Whenever a third-party Windows app turns up with a security hole, it's somehow because of Microsoft's inherantly insecure platform. On any other OS, it's the user's fault for not adequately researching/testing the app.

      Not like this is a new phenomenon here on /. Is it some form of OS congnitive dissonance?

      --
      "Ask not what your country can do for you." --John F. Kennedy
    15. Re:As always by acvh · · Score: 1

      "That assumes that everyone is a sysadmin. I am, so the suggestion is usable, but what if I was an accountant? I get a mandatory training film on Sarbanes-Oxley that says "upgrade your quicktime", I click the icon, and my computer turns into a brick."

      Um, if you're an accountant then you aren't using After Effects to do video production work. Therefore you're computer isn't a brick. Even if you WERE making videos your computer isn't a brick, it just can't use After Effects to render quicktime movies.

      The headline and summary for this one are worse than usual for Slashdot.

    16. Re:As always by coats · · Score: 5, Insightful

      You don't understand software development, do you?... You can't test every possible edge case

      I am an environmental modeling software engineer with more than 20 years experience. Let me tell you: You damned well should engineer clean interfaces that can be properly tested. If Apple had done so, this kind of problem would not have occurred. What we are seeing with Apple here (and with DRM in general) is hacking, not engineering.

      fwiw.

      --
      "My opinions are my own, and I've got *lots* of them!"
    17. Re:As always by bkr1_2k · · Score: 4, Insightful

      I would say most of your comment was valid if Adobe and Apple hadn't been in bed together for a long time. After Effects is, in fact, on a large portion of Apple's core user base. The newer users (like myself) are less likely to have it, though some of us do. I know of at least 15 people that have legitimate copies of it and none of them are professional video editors.

      The other part of your comment makes sense, but is simply an unrealistic expectation for 95% of end-users. Yes there are people who would know how to use a VM to test new software before upgrading, but the simple fact is, they shouldn't have to. Apple fucked up. Now they should own up to it and simply fix the problem.

      --
      "Growing old is inevitable; growing up is optional."
    18. Re:As always by CastrTroy · · Score: 2, Funny

      I didn't say I'd sue, I'd send the lawyers over to Apple to make sure this gets resolved in a timely fashion so we don't have to resort to going to court. If they refuse to fix it, then well, maybe we'd have to go to court.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    19. Re:As always by Ohreally_factor · · Score: 1

      I'm not assuming everyone is a sysadmin (c'mon, mac users?). Reread my post.

      Maybe the problem is that I'm assuming that most users of Adobe AfterEffects are working professionals. The sorts that can't afford downtime on a project, so they wait until after the project is done before upgrading a major system component. As I said, this is simple stuff. Anyone who makes a living with AfterEffects or any other professional software should have learned this long ago. If you're a pro or a pro wannabe just learning this lesson, welcome to the real world.

      --
      It's not offtopic, dumbass. It's orthogonal.
    20. Re:As always by oldhack · · Score: 0

      In other words, Apple/OS X "just works" and sucks just like all the other ones.

      --
      Fuck systemd. Fuck Redhat. Fuck Soylent, too. Wait, scratch the last one.
    21. Re:As always by Ohreally_factor · · Score: 1

      Well, be amazed that software upgrades can fuck up your system, then. Do you think computers are magic boxes?

      I said nothing one way or another as an Apple fanboi. I was writing as a film and video professional. Most of us know not to upgrade ANYTHING upon which our livelihoods depend until other braver souls test it first. If you didn't know this and now your project or deadline is FUBAR, it sucks to be you.

      --
      It's not offtopic, dumbass. It's orthogonal.
    22. Re:As always by bhima · · Score: 1

      I've been reading about this on the Apple forums. The vast majority of the comments put the blame squarely on Apple and have the expectation that Apple needs to fix this immediately.

      So, I don't know where you came up with the ideas you've got or why you said what you said but you are clearly wrong.

      --
      Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity.
    23. Re:As always by morgan_greywolf · · Score: 1

      Why are you making excuses? If this story were about Microsoft, there would be a chorus of Mac hipsters railing against them. I guess Mac breaks apps in a fashionable way. What advantage would Apple have in breaking a popular Adobe application written on their platform, especially when they don't have a competing product? (Say what you will about iMovie, but it is NOT a professional video editing tool nor was it ever intended to be.)

      Microsoft can and has broken software on purpose.

    24. Re:As always by Vokkyt · · Score: 1

      No, he's right. Constant back ups are not just good for the tech support people it's good for the basic user, the office user, or the "I just need that one paper" user. In general, customers to technical support services are not entirely concerned as to why their machine broke or went haywire, as strange as it may seem. Even if you did explain the circumstances surrounding the computer failure, you're assuming that the customer is going to have a decent enough grasp of computing to understand your explanation, and that you have a decent enough understanding of the customer to be able to explain it in simple terms.

      Additionally, sometimes it is just quicker and more efficient to resolve an issue with a reimage and a series of back up DVDs for both the customer and the IT worker. We could spend the time hunting down the source of the cryptic BSOD error information, wasting the customer's time, or reimage the computer, toss on the backed up information, and have their computer up and running again in a matter of a few hours, if that even. In an office environment, the latter will almost always be preferred.

      This doesn't dismiss the need for technical support, however, as not all problems are as tedious. Technical support means being familiar with the common software used by the customers you support, having a working knowledge of the types of computers and issues that people run into, and being the ever-present source of information for users to utilize if they are having issues. Occasionally there's time for the Romantic battle with a dying computer to make the OS stable enough to retrieve files and basically breathe life back into a computer that should be discarded, but for the most part, it's finding a way to ensure that a customer is not without their computer any longer than they have to be, and for the most part, the answer to that is to encourage good back-up habits so that you can just wipe and reinstall.

    25. Re:As always by Shawn+Parr · · Score: 1

      Anyone who has worked with Pro Video or Audio software, and requires their machine to be running to make money, knows that this stuff breaks all the time. Seriously, both from Apple's perspective and from the 3rd party. Sometime quicktime will change something that causes a break, and yes there are bugs in quicktime. Sometimes it is because the 3rd party stuff is doing things with the API that they shouldn't or doing things outside the normal APIs.

      If you don't have a test machine, then you should not be upgrading things willy nilly until you know you can survive a couple of days fixing the issues that arise. It is part of doing business.

    26. Re:As always by Vexorian · · Score: 1

      Are you talking about Linux or Mac OS/X ? Cause, I thought OS/X was supposed to be the ultimate standard in desktop computing, ultra friendly to use and not requiring any technical knowledge from users to do stuff and to assume they need a test box before updating some part of the OS that itself recommends to update...

      --

      Copyright infringement is "piracy" in the same way DRM is "consumer rape"
    27. Re:As always by Anonymous Coward · · Score: 3, Insightful

      a) Why would you send the lawyers instead of getting a couple of engineers in your software group to talk to them first?
      b) In what universe would Apple refuse to fix the problem?
      c) In what court do you think Adobe have any right to sue Apple for making changes to it's own product?

      Like the other poster said: sue first, ask questions later.

    28. Re:As always by Firehed · · Score: 4, Insightful

      Let's not forget that, at present time, there's no legal way to virtualize OS X in order to this exact type of testing. You can hack it together with an OSX86 install but that defeats the purpose anyways as you're no longer really replicating your original environment.

      --
      How are sites slashdotted when nobody reads TFAs?
    29. Re:As always by tgd · · Score: 1

      I don't think anyone who really uses Apple's products are so kind to Apple any more since the massive amount of (still uncorrected) problems in Leopard.

      The way Apple has been for the last 18 months or so, I'm not even remotely surprised they screwed this up. They can't manage to keep their own products working properly together (Leopard+AEBS as one example), much less keep 3rd party stuff working.

    30. Re:As always by Shawn+Parr · · Score: 1

      I already replied in this thread, but I'll repeat it here as well.

      From above:

      Anyone who has worked with Pro Video or Audio software, and requires their machine to be running to make money, knows that this stuff breaks all the time. Seriously, both from Apple's perspective and from the 3rd party. Sometime quicktime will change something that causes a break, and yes there are bugs in quicktime. Sometimes it is because the 3rd party stuff is doing things with the API that they shouldn't or doing things outside the normal APIs.

      If you don't have a test machine, then you should not be upgrading things willy nilly until you know you can survive a couple of days fixing the issues that arise. It is part of doing business.

      This has little to do with being a fanboy, and more to do with having experience in the field. That software breaks with updates. Often. On both Mac and PC. There was a time when updating an Avid system was considered warranty violating. Pro Tools is still not fully compatible with 10.4.11, much less Leopard.

      Yeah, it is inconvenient at times, but those of us that actually use those tools are used to it and have ways of working. I try to keep an extra drive around to keep older OS revisions on so that I can use Pro Tools even though in day to day office type stuff I'm on Leopard. I try to make sure that I have a path to back out of a bad upgrade whenever possible. And if I'm in the middle of a project I never upgrade until I know I have at least a full weekend available (preferably more) to fix things.

      Can you honestly say that something like this has never happened on Windows (as if), or on Linux?

    31. Re:As always by cbart387 · · Score: 1

      Mod the parent up. This is the same logic for anyone in a similar situation.

      For example, I had Dapper Drake on my computer for a long time. Last fall I was getting sick of being stuck at Thunderbird/Firefox 1.5 (and I don't feel like manually updating software packages and get out of sync of the repositories). Now I'm in school for a computer science degree and use my system to develop the programming assignments.

      Did I do a major upgrade and risk breaking things mid-semester? No. I waited to over Christmas break. Would I likely have been okay? Probably. Was it worth the risk? No. I know my example is a little extreme (upgrading a distro) but the same logic holds for upgrading a component that a system critical item relies on ... and that allows is true.

      --
      Lack of planning on your part does not constitute an emergency on mine.
    32. Re:As always by jandrese · · Score: 5, Insightful

      I bet Apple did engineer proper interfaces for Quicktime, but then a requirement for DRM came along (which is a technical nightmare when you think about it, it's encryption where the person entitled to the content is also the one who must be blocked from accessing it) and Apple was forced to hack up the interface to support it.

      Just look at the penalty you pay for on Vista to get all of the DRM. It's insane.

      --

      I read the internet for the articles.
    33. Re:As always by iminplaya · · Score: 1

      Even with that I would have issues since most Macs that I know of only come with one partition on one hard drive, and I'm not prone to reformatting and reinstalling stuff until something breaks, also. I admit that I never tried booting one from a USB drive. It's probably better to hack out the DRM. What a pain! And the Mac is still far and away the most pleasurable computer to work with. Why is there no widespread resistance to this? Are we that addicted to convenience that we will swallow anything thrown at us because it's "cool"? I could turn it into a political thing, but...BAH! Actually, with enough noise being made about it, I have confidence that it will be fixed, but this whole copyright thing really has to be dealt with, and there's only one way to do that.

      --
      What?
    34. Re:As always by cbart387 · · Score: 1

      Another thing... My university does not push Windows updates to all the computers until they have been tested on test machines. Is this because Microsoft is any worse then Apple? No. OSs are complex pieces of software. Whoever is the administrator on the machine should be doing something similar on Mac production machines. That sysadmin failed at their job, not Apple.

      --
      Lack of planning on your part does not constitute an emergency on mine.
    35. Re:As always by director_mr · · Score: 3, Insightful

      Seeing as a huge core Apple user base is video editors who use After Effects, saying that it was so "extremely complex to develop" Quicktime in such a way that it wouldn't break After Effects is just plain silly. QuickTime breaking a common application that drives Apple's bottom line on their high-end equipment is not an edge case. Yes, I know not to update software mid-project, but Apple should know better than this as well. Oh, and virtualizing you computer so that you can test software interactions on your apple computer in a video production environment is just silly. Thats more work than a simple install and if it doesn't work, roll your computer back to an earlier date. I'd love you to try to virtualize video editing. In a production environment, video editors don't have that kind of time.

    36. Re:As always by Altus · · Score: 1


      Adobe is relying on the Quicktime media layer for much of its multimedia support. So yes, its quite likely that updating quicktime will break adobe.

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    37. Re:As always by M.+Baranczak · · Score: 1

      Apple does make high-end AV software, and they've been doing it for a while. (No, I'm NOT talking about iMovie.)

      This was definitely a major fuck-up, but I doubt it was intentional. What would be the point? If AfterEffects on MacOS stops working, the users won't switch to Motion, they'll switch to AfterEffects on Windows.

    38. Re:As always by davecb · · Score: 2, Interesting

      My accountant woks for a video production firm (;-))

      Joking aside, if your vendor sends you an update and expects you to apply it, they have a duty to ensure that thay've made a good-faith effort to ensure that it isn't a root-kit or a brick-kit.

      If they're not, they deserve public approbation and a sharp smack to the wallet (suppliers often don't have wrists).

      --dave

      --
      davecb@spamcop.net
    39. Re:As always by MrHanky · · Score: 1

      I came up with it when reading the comment I replied to. At the moment, it was at +5, so it's clearly supported by a few.

    40. Re:As always by Altus · · Score: 3, Insightful


      your assuming Adobe was using the interfaces properly in the first place. Its quite possible to get away with using APIs incorrectly in one version of software and have it break in the next version.

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    41. Re:As always by Anonymous Coward · · Score: 1, Interesting

      I know of at least 15 people that have legitimate copies of it and none of them are professional video editors.

      So your friends routinely go and shell out a thousand bucks on a piece of software they don't have much use for? Think they can send some of these random buckets of money my way?

    42. Re:As always by Altus · · Score: 1


      OK, I don't think that apple did this intentionally to break Adobes products but Apple does have a competing product. Final Cut Pro, one of the fastest growing editors on the market. If they did not then this whole article would be totally freaking ridiculous because they would have nothing to gain.

      As it is I don't think they have much to gain here but the fact that they have a competing product does add to the illusion of impropriety.

      Still, Adobe has had access to developer builds of quicktime for quite some time. Its up to them to test them and adapt.

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    43. Re:As always by MrHanky · · Score: 1

      Of course it happens. I remember back in the old days, Debian's KDE developer abandoned the packages at one point because the libpng developers broke its PNG support. But that was in Debian unstable, which is expected to break. I remember having vast problems with Media Player 11 for Windows (it broke the firmware updater for a Creative Labs mp3 player, and the new firmware needed WMP 11, IIRC), but that was a new major version, and stuff from Creative is supposed to break anyway, since it's garbage.

      This is a minor update to a stable OS (yes, it's part of the OS), and Apple fucked it up royally. If you expect this to happen, you have far too low expectations.

    44. Re:As always by davecb · · Score: 1

      It might be nice to assume AfterEffects users have professional knowlege from computer science, but I wouldn't risk the sucess of a business on it.

      A customer of mine has dozens of people who they consider programmers, but in fact who are graphics artists who happen to use flash authoring tools. Becasue they know these peopel aren't professional sysadmins, the company IT group is quite careful to make sure updates that they send to the users are safe. However, IT has little control over something sent directly from the OS supplier to the end-user.

      And when something mandatory, like viewing a training film, triggers the "you gotta press OK" message, all the warnings in the world from IT aren't going to overide the "watch this film" order from the user's manager.

      Thus the vendor has a duty, and it's a legal duty, albeit one which is enforced by class action suits (;-))

      --dave (DRBrown.TSDC@HI-Multics.ARPA) c-b

      --
      davecb@spamcop.net
    45. Re:As always by y86 · · Score: 1

      Apple delivers an Ideology/religion... not a product.

      You become a APPLE user. You don't own an Apple.

      Seems socialist or BORG? Anyway, Apple Rules... heh

    46. Re:As always by nguy · · Score: 1

      You can't test every possible edge case

      But you can make sure that your software doesn't screw the customer if something goes wrong. For example, Apple should have a way of having multiple versions installed and for users to easily up/down-grade to different versions without a full reinstall of the OS.

      BTW--A great tool do that with is virtualization.

      Even if that were a reasonable answer (rather than a desparate workaround), Apple doesn't permit virtualization.

    47. Re:As always by Ohreally_factor · · Score: 1

      Good stuff! On the other hand, if you had upgraded distros mid semester and something had screwed up, I'm sure it would have been very educational. =)

      I do understand the frustration some people might be feeling. I expect things to work and I'm unhappy when they don't. I think what some people here forget (or never realized) is that computers are not magic boxes. Sad that this is the case on slashdot, which used to be a really geeky site. Geek wannabees like me used to be outnumbered by the real geeks. Oh well. Good luck in school.

      --
      It's not offtopic, dumbass. It's orthogonal.
    48. Re:As always by mwvdlee · · Score: 1

      Better yet; if it ain't broke, don't fix it.
      Never upgrade drivers or codecs unless the current version doesn't work.

      --
      Slashdot social media options: AIM, ICQ, Yahoo, Jabber and Mobile Text. Why no MySpace?
    49. Re:As always by Ohreally_factor · · Score: 1

      You keep mentioning this training film that caused you to upgrade. What is the name of it?

      Funny thing is that at the various facilities I've worked at, there were policies in place about upgrading workstations. Even very small shops have informal policies to not upgrade ANYTHING until the bugs are discovered and ironed out, especially in the middle of a project. Perhaps your client that has dozens of Flash jockeys in it's employ forgot to hire a manager for them?

      --
      It's not offtopic, dumbass. It's orthogonal.
    50. Re:As always by tepples · · Score: 1

      If you're an individual and not a post production facility, test the upgrade on a separate partition or physical volume. Does one have to have licenses to install multiple copies of QuickTime Pro ($30 each) and licenses to install multiple copies of Windows or Mac OS X (more expensive) in order to do this legally?
    51. Re:As always by Anonymous Coward · · Score: 0


      Can you honestly say that something like this has never happened on Windows (as if), or on Linux?


      Sooo.... They are going to change: "It just works" to: "We are no worse than that Microsoft crap?"

    52. Re:As always by Ohreally_factor · · Score: 1

      Seriously, you're asking this? The Apple and Adobe licenses apply to the seat.* You can have has many hard drives attached to the computer in front of that seat as you want, and as many installs on those volumes as you want. You could clone your system drive and use that to test an upgrade, if you were so inclined.

      *(unless you've got a site or enterprise license)

      I have no idea what the Windows requirements are.

      --
      It's not offtopic, dumbass. It's orthogonal.
    53. Re:As always by nattt · · Score: 2, Insightful

      Quite frankly, not even Apple themselves know how to use Quicktime properly, never mind a 3rd party. It's a spaghetti mess in there, one of the worst APIs ever known to man. Apple have to re-write it from scratch to fix it, and the likelihood of that is as slim as the likelihood of more disasters like this happening is large.

      --
      -- oldthinkers unbellyfeel ingsoc
    54. Re:As always by Ohreally_factor · · Score: 1

      We're not talking about reading email and browsing the web. We're talking about using your system to do heavy lifting. If you've ever compiled gentoo, you might know an equivalent to what I'm talking about.

      --
      It's not offtopic, dumbass. It's orthogonal.
    55. Re:As always by Applekid · · Score: 1

      The way Apple has been for the last 18 months or so, I'm not even remotely surprised they screwed this up. They can't manage to keep their own products working properly together (Leopard+AEBS as one example), much less keep 3rd party stuff working. The real frustrating part is that all that iPod/iTunes money is swelling the Apple warchest and yet they seem to be falling down left and right on software and QA on hardware. They spend more time and money locking and deleting threads on their forums than actually engineering the best product possible and that's sad.
      --
      More Twoson than Cupertino
    56. Re:As always by Ohreally_factor · · Score: 1

      Even with that I would have issues since most Macs that I know of only come with one partition on one hard drive, and I'm not prone to reformatting and reinstalling stuff until something breaks, also. I admit that I never tried booting one from a USB drive. Then clearly you are not doing professional video work, and really, none of this controversy applies to you. No offense, but you don't want to be part of the horde of me too-ers getting erections over an Apple screw up that doesn't effect then and that they don't really understand. This is a problem for a very small number of Mac users, most (or all) of whom should have known better.

      Your other point, that DRM sucks, is well taken. But you're right. You're "preaching to the choir".
      --
      It's not offtopic, dumbass. It's orthogonal.
    57. Re:As always by MachineShedFred · · Score: 2, Insightful

      True, but how many times should something not happen on a computer, yet it does?

      I love how everyone is quick to smack Apple upside the chops on this - how do we know it wasn't Adobe that screwed up here by using the API incorrectly, and now they're getting bit on the ass?

      Does this occur in other (non-Apple) apps that compress to QuickTime?

      Please, before accusing others of fanboi-ism, be objective yourself. If Apple b0rked this, then they deserve the hit on the chin they're getting. If Adobe fucked up, then you're no better than the fanbois.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    58. Re:As always by gobbo · · Score: 2, Insightful

      Updating quicktime should *not* break adobe.

      I agree with your "should not," but 15 years of pulling hair over Quicktime says reality wins. If you rely on QT to make money, e.g. video editing, your production machine is tied very closely to the version of the software you are running, and nearly every version of every app on your machine is determined by that, plus the main editing apps you rely on. It may mean that you are running a much older OS version than you want, or even older hardware. Anyone who relies on Digidesign to butter their bread knows exactly what I mean.

      Upgrading Quicktime/OS/major apps often means upgrading other software, and in the ecology of file compatibilities, that means churn and sometimes disaster. Don't upgrade mid-project, we've learned the hard/expensive way. It's faster to avoid upgrade kerfuffle than to have a speedy machine that's broken.

      It's especially hard if you're an independent media freelancer without multiple production machines. I work off of one main machine, and with many overlapping projects, some things can get pretty out of date. One of the less obvious blessings of running a Mac is that I can delay security updates etc. without too much stress.

    59. Re:As always by tepples · · Score: 1

      The Apple and Adobe licenses apply to the seat. Thank you for clearing this up for me. So this leaves Microsoft. Can anybody else clarify whether or not installing the same copy of Windows on two partitions in one computer 1. is allowed and 2. would require telephone activation?
    60. Re:As always by gobbo · · Score: 1

      Unless there is a reason to update. Quicktime has a horrible record of security.

      OK, if it's a production machine (especially a turnkey system), you're mid-project, and Quicktime has security updates waiting, then keep that machine off the internet. Use another machine for research/pr0n/gaming. Or boot off a separate HD or user account at the very least. Sorry, that's just wisdom earned the hard way.

    61. Re:As always by prisoner-of-enigma · · Score: 1

      Good point, maybe instead you could perform your software testing on a separate partition or physical volume, or something.

      You apparently don't understand what's going on here. This is OSX, not Windows. OSX has Quicktime embedded into the operating system, whereas Windows has it as an optional third-party component. There is no "separate partition or physical volume" option available to you on a Mac; Quicktime is either updated across the entire OS (and, by proxy, all installed video editing apps which use Quicktime) or it's not. This is the crux of the complaint by users.

      The lack of an easy roll-back option is similarly inexcusable. I'm sure Apple will patch this in short order, but it's a major annoyance until then.

      --
      In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
    62. Re:As always by vorpal22 · · Score: 1

      We're not all like that; it's just that the majority of us don't want to defend Apple in circumstances like this, so we don't say anything and let them take their well-deserved criticism.

      With the advent of OS X, I became a huge Apple fanboy. That being said, I loathe QuickTime and think that it's the biggest steaming piece of garbage on the face of the earth. I detest it even more than Windows Media Player / formats, and that says a lot. This makes me despise it even more.

    63. Re:As always by Nebu · · Score: 0

      b) In what universe would Apple refuse to fix the problem?

      In this one. It wouldn't be the first time people have asked Apple to fix a given bug or add a new feature, and have that request ignored. People have been asking for Ogg Vorbis support on iPod and iTunes for a while now (http://www.petitiononline.com/appl1435/petition.html). So many people have asked for this, that Apple has officially written a response to this request, their response being "not enough people want this feature". (http://gizmodo.com/archives/open-letter-to-apple-ogg-for-us-please-015547.php)

      Since Apple won't fix this problem, people have resorted to hacking their iPods to play ogg vorbis, though this of course voids your warranty.

    64. Re:As always by alexgieg · · Score: 1

      Are you talking about Linux or Mac OS/X?
      I guess it's about MacOS X proper, because the only thing that happened was some 3rd party softwares having problems with video.

      Compare this to the last bug I experienced in my Ubuntu desktop. Some months ago, an automatic kernel update was incompatible with my legacy nVidia driver (also Ubuntu-provided), resulting in my graphical environment being completely killed. Solving this in a pure text mode console wasn't difficult: a matter of browse a little in text mode with elinks, and then copying and pasting some apt-get, wget and dpkg commands. But for those less knowledgeable affected by it, it was a full stop on their usage of their computers.

      Last week another problem happened with a broken security fix that also caused a similar problem, with lots of people being dropped outside their graphical environment for apparently no reason. This one was handled better, since the fix came with two additional automatic downloads over the next hours, and I myself wasn't hit by it because luckily enough my computer was powered off the whole incident, of which I only heard afterwards.

      So, I don't think you can accurately compare this Apple incident with what a Linux desktop user is subjected to now and then. In Linux-land, when things break, they break in a REALLY spectacular way. In MacOS (and most of the time even Windows) this rarely is the case.

      In any case, if you're wondering: I'm still a full time Ubuntu user. Little breakages now and then don't mean much to me. They're actually quite fun to deal with. ;-)
      --
      Conservatism: (n.) love of the existing evils. Liberalism: (n.) desire to substitute new evils for the existing ones.
    65. Re:As always by xmod2 · · Score: 1

      I DO work in post production and if you've ever had to manage creatives on Macs you would know that:

      1) They would never tolerate not having admin access over their station.

      2) They have no hesitation installing updates on their box, we've even had a few trying to put Leopard on early (prior to AJA having drivers).

      3) And this will somehow NOT be Apple's fault.

    66. Re:As always by SEMW · · Score: 1

      Hint: in Slashdot, you can press the 'parent' button at the bottom of a post to get the comment to which the poster was replying.

      --
      What's purple and commutes? An Abelian grape.
    67. Re:As always by Blakey+Rat · · Score: 1

      Yeah! Adobe doesn't need the help, they do a good enough job breaking their own products.

      (Sorry; just spent a few hours wading in that piece of software shit that used to be called "Macromedia Flash".)

    68. Re:As always by stimpy77 · · Score: 0

      Ehh.. hello? Quicktime Pro is a commercial product that is specifically used to enable video authoring and editing. QuickTime is specifically a shared-resource media software library. Meanwhile, Adobe's software is one of the top video editing suites.

      When Microsoft (whom everyone hates) releases an update to an OS, they test against tens of thousands of third party applications, devices, et al. They don't just throw their crap out there and let everyone else handle it; traditionally they have bent over backwards to make sure that old software works in the update. They even had a special hack built into the OS just to get SimCity classic to work correctly.

      I am a software developer. In my experience, doing ANYTHING with DRM *should* mean unit testing the hell out of every major third party implementation of MY product as much as I can.

    69. Re:As always by Altus · · Score: 1


      well im not sure I would go that far. Ive seen some much worse APIs but yea, its not clean and elegant. Its been around for a very long time and does a lot to preserve backwards compatibility. At my last job I was working on educational software that had been shelved for years (still being sold, no new development) It was very old and way out of date and programmed by no less than 5 different sets of contractors over the years, but it still managed to use fairly modern quicktime installs. Sure we ran into issues from time to time because it was so badly written but the fact that it worked at all kind of amazed me.

      It would be nice to see apple make a clean break with the old API. Deprecate it, don't advance it at all if possible and move forward with a new API. I'm not sure that this is as unlikely as you seem to think it is. Apple has been known to do such things in the past. I'm sure it would piss a lot of people off almost as much as it would make people happy. I know where I'm working now, such a change would be a huge amount of work to deal with, but if the old API was supported for a year or 2 it could be done. Some people would be left behind in all of this, with developers who are unwilling to update (the way quark treated the OS X shift) but it would be worth it in the long run.

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    70. Re:As always by 12357bd · · Score: 1

      which is a technical nightmare when you think about it

      Not just a 'technical nightmare' it's plain logically incoherent, methematically unsolvable. It's like programming done by politicians. :)

      --
      What's in a sig?
    71. Re:As always by MightyYar · · Score: 1

      It is still prudent to wait a few days to see what the fallout from a security update is. Just don't go surfing anywhere shady with Quicktime enabled in the meantime. Apple has screwed up updates before, so I'm always weary.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    72. Re:As always by Ohreally_factor · · Score: 1

      Then you aren't managing them. Look, I know it takes a bit* of finesse to jolly along the creatives, but it's possible, because I've done it and I've seen others do it. You talk to them softly while squeezing their balls. And you set examples. Did you make those early Leopard installers cry? If not, why not?

      Creatives are dime a dozen here in L.A. Good creatives. If the ones you've hired don't want to follow simple rules because they're so damn creative, maybe they'd be happier freelancing.

      Of course it's Apple's fault. Blaming Apple is not going to get the project completed on deadline, however. Telling the client that it's Apple's fault that you're late doesn't cut it. The jobs go to individuals and organizations that get things done.

      I might sound like a scrooge, but I'm really not. I just set firm boundaries and expect people to respect them.

      *(nominated for understatement of the year)

      --
      It's not offtopic, dumbass. It's orthogonal.
    73. Re:As always by revscat · · Score: 1

      It never ceases to amaze me how Apple fanboys are willing to blame everyone but Apple when Apple fucks up something. But oh no, Apple 'just works', and when they 'just stop working', it's always the user's or someone else's fault.

      Bullshit. Where did he say that this is not Apple's fault? You DON'T upgrade production systems without testing. Why? Because there may be bugs introduced. Who would have introduced the bugs? Whoever put out the upgrade. Who put out this upgrade? Apple.

      People like you piss me right the fuck off. You're so quick to rub your dick and mumble "fanboy", offering nothing. But HEY I'm a fanboy. Now you can feel all better about yourself.

      Stupid fuck. You believe in a straw man created by marketing companies.

    74. Re:As always by gobbo · · Score: 1

      Because every video editor has a test system? Not everyone has a non-production machine or the time/resources to test every update. That's Apple's job. And while you can't expect Apple to test compatibility with every OS X app, After Effects is a pretty major video app.

      Every video editor has been bitten by Quicktime at some point, or is going to be. Every video editor makes enough money to buy an external bootable firewire drive for Emergency OS #2. A wise editor puts two partitions on it, one for rollback, one for testing. It doesn't actually take that long to set up, compared to the alternatives.

      Most students and semi-pros don't listen to oldfarts like me, though. They need to feel the pain for themselves.

    75. Re:As always by pisto_grih · · Score: 2, Funny

      People have been asking for their ipods to make candy floss for a while now. So many people have asked for this, that Apple has [not] officially written a response to this request, their response being "candy floss is just spun sugar and has no nutritional value". (http://gizmodo.com/archives/open-letter-to-apple-cotton-candy-for-all-music-fans-please-1337.php) Since Apple won't fix this problem, people have resorted to not listening to music and going to the fair instead, though this of course...something... er

    76. Re:As always by Ohreally_factor · · Score: 2, Insightful

      a) Why would you send the lawyers instead of getting a couple of engineers in your software group to talk to them first?
      b) In what universe would Apple refuse to fix the problem?
      c) In what court do you think Adobe have any right to sue Apple for making changes to it's own product?

      Like the other poster said: sue first, ask questions later. Welcome to the Slashdot Universe.

      We hate lawyers unless we want to sue a company we hate. We don't need any cause beyond hating the company.

      In our universe, Apple intentionally sabotages it's own OS components. It's a business strategy called 'Cutting off your head, arms, and legs to spite your face.'

      In our universe, the 5 people that wanted Ogg Vorbis support in iPods are the equivalent to both Adobe and the entire film and video industry.
      --
      It's not offtopic, dumbass. It's orthogonal.
    77. Re:As always by stimpy77 · · Score: 0

      He who implements the bugs is responsible for his own testing, period.

    78. Re:As always by iocat · · Score: 1

      Nope, Quicktime updates shouldn't break other apps. But since we live in real world, not the world we should live in, and all know upgrades are unpredictable, never upgrading mid-project is an excellent rule to live by.

      --

      Dude, I think I can see my house from here.

    79. Re:As always by Ohreally_factor · · Score: 1

      Actually, FCP is not a competitor to AfterEffects, although it does have some compositing tools. Apple has two applications, Motion and Shake. Motion is part of the Final Cut suite while Shake is geared toward higher end work, typically FX type stuff. (A bit of trivia: there was a linux version of Shake before Apple bought the company. I think there was a NT version as well.)

      Still, AfterEffects is the industry workhorse outside of the very very high end.

      The illusion of impropriety is just a combination of your typical slashdot conspiracy paranoia and bog standard anti-Apple hatred. By the same token I don't think Adobe did this to Apple intentionally.

      --
      It's not offtopic, dumbass. It's orthogonal.
    80. Re:As always by Basehart · · Score: 1

      "Apple has screwed up updates before, so I'm always weary."

      I was getting weary from fixing the problems QT updates were causing, so now I'm wary about updating without waiting to see what problems they are causing for other.

    81. Re:As always by Anonymous Coward · · Score: 0

      There is even software that easily lets you have a sandbox with a separate partition (or drive): SuperDuper!

    82. Re:As always by Anonymous Coward · · Score: 0

      "Separate partition or physical volume" was referring to a different OS install on another disk.

    83. Re:As always by godawful · · Score: 2, Funny

      Could be worse, the article could've read "Apples Quicktime Update Bricks After Effects!!"
      as its currently presented I'm not feeling nearly enough rage.

      --
      Live EVERY week... Like it's Shark Week
    84. Re:As always by revscat · · Score: 1

      Bwahahahahaha.

      (a) No one gives a crap about Ogg Vorbis. (b) Fixing bugs != adding new codecs, (c) lack of ogg support != problem

    85. Re:As always by artg · · Score: 1

      DRM should be a function of userland, not the OS. To do it in the OS, you'd want a 'group' called DRM and nobody gets root. Or a fourth permissions bit that root can't change (yeuch).

    86. Re:As always by LWATCDR · · Score: 1

      But that in NO WAY gets Apple off the hook. Somebody has to find the problem. It should have been Apple and Adobe. I guess Apple doesn't put out RCs of Quicktime to developers. That is a big strike on Apple. Apple busted an important application with an update. Strike two on Apple.
      Yes if your a proffesional you don't update your production system but that doesn't mean that Apple is any less responsible for this disaster.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    87. Re:As always by Zergwyn · · Score: 1
      Are you retarded? I have to respond to this:

      There is no "separate partition or physical volume" option available to you on a Mac

      A separate partition is what we super techie people refer to formatting a disc using the "Partition" option, hence, a separate partition! I know, your mind was just blown. A "separate physical volume" would be, for example, these new cutting edge things called "hard drives." If you have either of those, you can duplicate your OS install, then reboot off your copy. Then you can update on that copy and if something breaks just reboot back to your original untouched volume and nuke the copy.

      I apologize for being so sarcastic here, but how can someone on Slashdot of all places lack such fundamental knowledge about computers? Multiple logical volumes have been around for ages, back to the dawn of the idea of volumes themselves practically. Come on, sir!
    88. Re:As always by Anonymous Coward · · Score: 0

      Just look at the penalty you pay for on Vista to get all of the DRM. It's insane. What penalty is that, exactly? The DRM capabilities of Vista are only used when playing files with DRM.
    89. Re:As always by Anonymous Coward · · Score: 0

      Is that the button right next to Safari? I like to try it out.

    90. Re:As always by xtracto · · Score: 1

      It never ceases to amaze me how Apple fanboys are willing to blame everyone but Apple when Apple fucks up something. But oh no, Apple 'just works', and when they 'just stop working', it's always the user's or someone else's fault.


      Ah, it is okay for me. As with that attitude they only show that apple users are *stupid*. See, according to their POV, if OSX stops working then it is the user fault, if some files disappear without trace after moving other files then it is the user who is stupid, if an installed application damages the system then the user is stupid. Hey, OSX users should be really really stupid... I mean, because we know the operating system is *perfect*, so, all the issues that happen are because of the stupid users.

      --
      Ubuntu is an African word meaning 'I can't configure Debian'
    91. Re:As always by Frank+T.+Lofaro+Jr. · · Score: 1

      And the DMCA allows politics by programmers.

      I.E. If a copy is blocked, it is illegal. Fixing bugs (defective by design) is illegal.

      --
      Just because it CAN be done, doesn't mean it should!
    92. Re:As always by Frank+T.+Lofaro+Jr. · · Score: 1

      You should use Gentoo. Incrementally upgrade, and you can downgrade easily if something breaks.

      --
      Just because it CAN be done, doesn't mean it should!
    93. Re:As always by prockcore · · Score: 1

      I guess it's about MacOS X proper, because the only thing that happened was some 3rd party softwares having problems with video.


      Not just 3rd parties. Quicktime Player lost the ability to play a wide variety of mp4s. They play audio only, no video.
    94. Re:As always by cbart387 · · Score: 1

      I'm trying out Fedora 8 right now. If they don't make it absurdly easy to upgrade I will pick some distro (Linux or BSD) that does incrementals. Thanks for that note on Gentoo. I'll keep that in mind as an alternative.

      --
      Lack of planning on your part does not constitute an emergency on mine.
    95. Re:As always by Walkingshark · · Score: 1

      I'm sure that the lawyers can find both statutes and case law to use to get damages out of apple. Causing a "loss of confidence" in Adobe's products, damaging brand value, etc.

      --
      The world you experience is only a close approximation of reality.
    96. Re:As always by asdfghjklqwertyuiop · · Score: 1

      This has little to do with being a fanboy, and more to do with having experience in the field. That software breaks with updates. Often. On both Mac and PC.


      No it doesn't. Or rather, it depends on the software. I have several PCs running Debian stable and upgrade them all the time without any issues. One such server has been upgraded though multiple releases of Debian without issue. This the main reason I run Debian - dependable upgrades.
    97. Re:As always by iminplaya · · Score: 1

      Um, I think if you take a look at what I was basing my post on, If you're an individual and not a post production facility, test the upgrade on a separate partition or physical volume., you might see why I said what I said. A post house obviously will have what is needed to keep things running smoothly. The news crew has all their machines online. No time for silly updates, except maybe on Sunday. An individual usually has one machine, one partition, one hard drive, and an external backup. As far as not doing professional video myself, I guess I'll have rethink what people were paying me for. Must be my handsome face and wonderful demeanor, or maybe I'm just a good dancer :-) And do the pros actually use Premiere? Maybe for the wedding videos... Hell, give me two Sony 5850s and an RM440 with a used itty-bitty Grass swicther and I'm more than happy. And can usually whip something out faster than you can say "render sequence".

      --
      What?
    98. Re:As always by AvitarX · · Score: 1

      Wow,

      That reminds me of a guy where I work (a small print shop). He was having trouble wil Office not working on his MAC, and asked for a possible solution. I forget what I recommended, but he said (contrary to my recommendation) "I think I'm going to update Office; you know how Apple likes to update things quicker than the other companies can keep up" as if it was a virtue. This guy was a "creative" to the core, except without talent. And he still pisses me off. This incedent did greatly reduce the amount of time I had to work with him, because quite a while later he was still "busy updating" instead of doing work, so in the end all of us working won from the incident.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    99. Re:As always by Anonymous Coward · · Score: 0

      How can you be so sure that it's the QuickTime interfaces that are to blame? Perhaps Adobe was not using them to spec. The primary reason for the QuickTime update was to support iTunes movie rentals. It's a revinue generator for Apple and is a potentially convenient and cost-effective service to iTunes consumers. I wouldn't be so quick to judge Apple on this. It's a problem to be sure, but give them a reasonable amount of time to fix it. If either Apple or Adobe has not released a patch to fix it within the week then it might be time to start complaining.

    100. Re:As always by GaryPatterson · · Score: 1

      Interestingly, Adobe already have a fix out:

      http://www.adobe.com/support/downloads/product.jsp?product=13&platform=Macintosh

      This corrects the issue, if their release notes are accurate. Why is this interesting? Because Adobe released the fix, not Apple.

    101. Re:As always by Anonymous Coward · · Score: 0

      The DRM capabilities of Vista are only used when playing files with DRM.

      How does Vista know if the file you're playing has DRM or not without using DRM capabilities? It has to do this in a way that can't be spoofed or bypassed.

    102. Re:As always by LionMage · · Score: 1

      There is no "separate partition or physical volume" option available to you on a Mac; Quicktime is either updated across the entire OS (and, by proxy, all installed video editing apps which use Quicktime) or it's not.
      Yes, there is... it's called partitioning your hard drive, or installing a new (secondary, tertiary, etc.) hard drive, and then installing the OS on that drive. With separate partitions/volumes hosting different instances of the OS, updating QuickTime on one instance shouldn't update QuickTime on the others.

      I know this might come as a shock to some users, but Macs have supported booting multiple OSes, and multiple installs of the same version (or different versions) of the same OS, for quite some time. It's even possible on a PowerPC Mac to have both the "Classic" Mac OS (Mac OS 9) and OS X on the same partition/volume, and switch booting between the two -- although that's not what's being discussed here.

      Some folks might find this approach tedious, but considering how cheap hard drives are, and considering how many drive bays modern tower Macs have (at least 2 on the first gen G5s, 4 for all late-model G5s and current Mac Pros), there's no good reason not to slap an extra drive in and throw another OS install on it. If you're paranoid about the Quicktime update installer clobbering software across all OS installs, it's trivial to unmount the volume you're not currently booted from. The mounting/unmounting can be done with Disk Utility, and the startup volume is controlled through a preference pane in System Preferences. (You can also choose the startup volume at boot time by holding down Command-Option-Shift-Delete. More useful keyboard shortcuts during startup can be found here.)

      Before lashing out and telling someone that they don't know what they're talking about, you might do well to first check and make sure you know what you're talking about.
    103. Re:As always by Shawn+Parr · · Score: 1

      And how many Pro Audio and Video apps are you using on that system? The point here was that apps like Premiere, After Effects, Avid, Pro Tools, etc & ad nauseum have this issue, and in the Pro Audio and Video industries it is well known.

      Why don't you make a comment about how your roller skates never run out of gas, that would be about as non-sequitur.

    104. Re:As always by martinX · · Score: 1

      Nope, you're wrong. I'm an Apple fanboy and I think they screwed it up. They've screwed up other things, too. The latest iMovie springs to mind. My Logitech webcam is another.

      --
      When they came for the communists, I said "He's next door. Take him away. Goddam commies."
    105. Re:As always by am+2k · · Score: 2, Informative

      It's a spaghetti mess in there, one of the worst APIs ever known to man. Apple have to re-write it from scratch to fix it, and the likelihood of that is as slim as the likelihood of more disasters like this happening is large.

      Actually, they have done exactly what you suggest for Leopard, it's called QTKit. According to Apple, the old API is deprecated and all developers should use the new one on Mac OS X 10.5+.

    106. Re:As always by Anonymous Coward · · Score: 0

      If you're an individual and not a post production facility, test the upgrade on a separate partition or physical volume.

      If you're an individual and not a post production facility, what are the chances of you having an extra Mac lying around to test?

      Good point, maybe instead you could perform your software testing on a separate partition or physical volume, or something.

      Shitty point. Maybe Apple should implement an old OS feature like System Restore, which doesn't require repartitioning your computer's hard drive, purchasing an additional hard drive, maintaining two OS X installations per Mac, or some other additional shit that shouldn't be required for Quicktime updates.
    107. Re:As always by Anonymous Coward · · Score: 0

      That is, of course, very logical, because the first thing i want to do when i get home from work is to spend the few hours of free time i have installing an operating system, and my usual applications, to test an _official_ update, to see if it doesn't damage any of my applications.

      Like a previous poster said - this is not a software package you download from Sourceforge, for which you basically assume responsibility.
      This is _official_, and you get it anyway whether you want it or not.

    108. Re:As always by prisoner-of-enigma · · Score: 1

      Oh for God's sake, I know what a goddamn partition is. I know you can make more than one of them. But you've only got one OS partition you can test this on! Get your your finger out of your ear long enough to think about the post before responding to it.

      Now for the next item: yes, I know you can have multiple OS installations on multiple partitions. And how many people commonly have whole OS install partitions laying around for such testing? How many people have unallocated drive space to partition in the first place these days? Most people have their hard drive (or drives) fully allocated.

      Sure, you can shrink an existing partition, add a new one, install the OS, install all your OS patches/updates, install all your apps, install all your application patches and updates, and then test the final update you're concerned about...but exactly how many individual users do you really expect will go through this much trouble? It's a number suspiciously close to zero.

      Further, consider that testing such an update might take a while; updates that appear stable for the first few minutes or hours may not remain that way over days or weeks of use. Updates that work fine under light "let's see if it works" testing loads may fail spectacularly when real, production-level loads are placed on the system. And keep in mind that unless you're running some sort of VM setup, you're either running your "production" OS partition or your "testing" OS partition, but not both at the same time. Therefore, testing means production must stop and vice versa.

      There really is no practical substitute to having a separate test machine for stuff like this, and that's something individual users are ill-equipped to afford.

      --
      In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
    109. Re:As always by prisoner-of-enigma · · Score: 1

      Before lashing out and telling someone that they don't know what they're talking about, you might do well to first check and make sure you know what you're talking about.

      Oh for God's sake, I know what a goddamn partition is. I know you can make more than one of them. But you've only got one OS partition you can test this on! Get your your finger out of your ear long enough to think about the post before responding to it.

      Yes, I know you can have multiple OS installations on multiple partitions. And how many people commonly have whole OS install partitions laying around for such testing? How many people have unallocated drive space to partition in the first place these days? Most people have their hard drive (or drives) fully allocated. If they have multiple drives laying around those get allocated, too. Data expands to fill all available space. If you get more space you find for stuff to put in that space. It's an immutable law of nature that people use the storage they have paid good money for, and typically that's not for keeping spare OS installs laying around.

      Sure, you can shrink an existing partition, add a new one, install the OS, install all your OS patches/updates, install all your apps, install all your application patches and updates, and then test the final update you're concerned about...but exactly how many individual users do you really expect will go through this much trouble? It's a number suspiciously close to zero. Same goes for extra drives.

      Further, consider that testing such an update might take a while; updates that appear stable for the first few minutes or hours may not remain that way over days or weeks of use. Updates that work fine under light "let's see if it works" testing loads may fail spectacularly when real, production-level loads are placed on the system. And keep in mind that unless you're running some sort of VM setup, you're either running your "production" OS partition or your "testing" OS partition, but not both at the same time. Therefore, testing means production must stop and vice versa.

      There really is no practical substitute to having a separate test machine for stuff like this, and that's something individual users are ill-equipped to afford.

      --
      In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
    110. Re:As always by prisoner-of-enigma · · Score: 1

      "Separate partition or physical volume" was referring to a different OS install on another disk.

      No kidding, AC. I kinda figured that one out on my own. And how many people keep either spare drives or unallocated drive space laying around for this fanciful exercise you're suggesting?

      I'll refer you to either of my other two replies to my original post. The idea is not very practical as a testing method for the reasons outlined within.

      --
      In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
    111. Re:As always by Ohreally_factor · · Score: 1

      I suppose I was over generalizing, but I didn't mean to slight you. I'm shocked, really, that you don't have at least a separate physical volume for your media. Hard drives are cheap! I've been doing more work on my laptop recently, but I keep the media on an external drive.

      I honestly don't know of a single pro that uses Premiere. It's all Avid and FCP. Adobe AfterEffects, OTOH, is the compositing and motion graphics workhorse. There's stuff on the slightly higher end and on the high high end, but AE has got to be the most used program in this arena (not including live broadcast).

      If you're old school enough to have used an RM440 controller, then you probably know how slow post houses were (and still are, to a degree) to upgrade. But you didn't use it or your decks to check email, browse the web, or buy/rent movies online back then. But what if the equipment had that ability? Would you tweak one of your 3/4" decks to be able to download movies if it might or might not have an adverse effect on the main function of the machine? Even if the tweak was Sony Approved, I think I'd wait until others had done it before putting my livelihood at risk. Or I'd do it on a spare deck, if I had one.

      --
      It's not offtopic, dumbass. It's orthogonal.
    112. Re:As always by iminplaya · · Score: 1

      Personally I have plenty of drives. And, like they say, all available space will be used...

      ...But you didn't use it or your decks to check email, browse the web, or buy/rent movies online back then.

      That's what computers are for :-) But of course I see your point. I might tweak the decks, but only so far to make them do what they normally do a little better. Like upping the RF levels a tiny bit to minimize tracking problems from other people's tapes.

      --
      What?
  4. Re:Does this suprise anyone? by Anonymous Coward · · Score: 0, Funny

    Oh man, he got us good. With a burn like that, what could i possibly do...

  5. Just as bad as microsoft by Anonymous Coward · · Score: 5, Insightful

    Yet the apple fans cannot see it.

    1. Re:Just as bad as microsoft by Travoltus · · Score: 5, Insightful

      Perhaps they can't see it because Apple keeps deleting forum postings about it.

      --
      --- Grow a pair, liberals... stop letting the Republicans bully you!
    2. Re:Just as bad as microsoft by DXMikey · · Score: 5, Insightful

      We see and Winboi's can be just as bad - or worse. Its just that on Slashdot we like to jump to the most negative conclusion based on absolutely no evidence and take up space with 500 entry threads until someone posts a follow-up story that clarifies the issue. And no one in said 500 entry thread will have gotten it right in the first place - you and I included.

    3. Re:Just as bad as microsoft by Apiakun · · Score: 1

      Of course not! Quicktime disabled our vision.

    4. Re:Just as bad as microsoft by Serengeti · · Score: 5, Insightful

      If you're telling me that apple 'fanboys' are oblivious to their own problems, there must also be a term for what you are doing right now.

      If you paid attention to any discussion about Leopard over the last few months, you'd see that there are a lot of Apple users (fans, even) that are unhappy with their Leopard experience. Well, so far anyways.

      I don't think anyone who likes Apple would fight you on the argument that DRM is bad. Furthermore, that DRM is the cause of breaking legitimate programs is a pretty serious problem that only the most ignorant of Apple fanboys can dismiss.

      And I don't think you'd argue me on the point that both sides of the table have ignorant schmucks on it.

    5. Re:Just as bad as microsoft by macshit · · Score: 0, Troll

      But that's the really scary thing: though Apple pulls stupid, short-sited, and user-hostile, stunts like this with some regularity, Microsoft is much, much, worse.

      --
      We live, as we dream -- alone....
    6. Re:Just as bad as microsoft by Fred_A · · Score: 2, Interesting

      I don't think anyone who likes Apple would fight you on the argument that DRM is bad. Furthermore, that DRM is the cause of breaking legitimate programs is a pretty serious problem that only the most ignorant of Apple fanboys can dismiss. But wasn't every Mac user in the dTrace story saying that there wasn't an ounce of DRM in Mac OS except for iTunes ?
      Is Quicktime part of iTunes nowaday ? (I don't use either)

      --

      May contain traces of nut.
      Made from the freshest electrons.
    7. Re:Just as bad as microsoft by geminidomino · · Score: 2, Insightful

      If you paid attention to any discussion about Leopard over the last few months, you'd see that there are a lot of Apple users (fans, even) that are unhappy with their Leopard experience. Well, so far anyways. So the solution is that Windows (what Apples Marketroids call "PC") users who are unhappy with their experiences should get a Mac, but Apple users should be unhappy and continue to give Apple money.

      I swear, the Pope must *wish* he was Steve Jobs.
    8. Re:Just as bad as microsoft by Goaway · · Score: 1

      QuickTime is a media playing framework. It's equivalent to DirectShow and such on Windows.

      iTunes uses it to play things. On Windows, QuickTime is bundled with iTunes because iTunes is built on top of it.

      As for DRM, I'm not sure how much of that code in iTunes and how much is in QuickTime, but some of the code is guaranteed to be in QuickTime. Perhaps most of it.

    9. Re:Just as bad as microsoft by ashooner · · Score: 1

      Unfortunately, it is not possible to roll back to a previous version of QT without doing a full OSX reinstall
      If this is not evidence of Apple becoming the new Microsoft, I don't know what is.
      --
      They Are Night Zombies!! They Are Neighbors!! They Have Come Back from the Dead!! Ahhhh!
    10. Re:Just as bad as microsoft by Travoltus · · Score: 1

      LOL - and you may have to pay a subscription to get that 'vision' back.

      --
      --- Grow a pair, liberals... stop letting the Republicans bully you!
    11. Re:Just as bad as microsoft by Fred_A · · Score: 1

      QuickTime is a media playing framework. It's equivalent to DirectShow and such on Windows. As such one would indeed expect it to hold a significant bit of locking code...

      I only see QuickTime through its container format whenever I stumble upon a ".mov" file (which are fairly rare in Lunux) and had forgotten the details, thanks for refreshing my memory.

      --

      May contain traces of nut.
      Made from the freshest electrons.
    12. Re:Just as bad as microsoft by Goaway · · Score: 1

      Incidentially, the container format for MPEG-4 (.mp4, .m4v, m4a) is the same as the QuickTime container format, too. Those are more common these days.

    13. Re:Just as bad as microsoft by Gr8Apes · · Score: 1

      In short: Apple screwed up one minor software component release on this round. Let's see what the reaction from Apple is and how long it takes to get this fixed, either from Apple or Adobe.

      Then let's see what MS does with Vista. Isn't it like 14 months and counting? Don't know personally, as Vista is DOA. Just look at the marketing engine winding up for "Windows 7". That wasn't just the final nail in the coffin for Vista, it was the stake through the heart.

      And yes, I would guide people to Macs over PCs, as they do just work better. But, that guidance depends upon what they want to do and their budget. Macs aren't always the right answer for the consumer.

      --
      The cesspool just got a check and balance.
    14. Re:Just as bad as microsoft by Anonymous Coward · · Score: 0

      Windows users have been going back to XP and Apple use this in their adverts. Maybe some Apple users should go back to Tiger. I've a mac pro and a powerbook, neither are getting Leopard. For once I'm glad I didn't get excited and splash the cash.

    15. Re:Just as bad as microsoft by 517714 · · Score: 1

      Fanatics of all types are what drive these forums, and we are indebted to them forever.

      How is this related to DRM? Is it not possible that it is a simple bug unrelated to DRM?

      Of course it is DRM!!!! DRM is EVIL, it MUST be DRM!!!

      Or is it Microsoft, or Apple, or ... DRM is common ground for most Fanboys.

      From what I have read over the years, it is normal for a Quicktime update to break other applications, including (especially) Quicktime Pro. Could it not be that the other application was using an unsupported functionality within QuickTime? While it is reasonable to spectulate that it may be DRM related, but it is not reasonable to conclude such.

      Nothing to see here, please move along - unless you have something irrational to say about a situation about which you are grossly underinformed.

      --
      The US government have made it clear that we have no inalienable rights; any we do not defend vigorously will be taken.
    16. Re:Just as bad as microsoft by MobileTatsu-NJG · · Score: 1

      We see and Winboi's can be just as bad - or worse. The question is: Are there really hordes of 'Windows fanboys' out there, or did Slashdot go overboard against Microsoft and cause a bunch of people to know better to fight back against the hive-mind? I personally think it's the latter, but my evidence is only anecdotal. It is interesting, though, that we're starting to see this with Sony. After a year of bad PR surrounding the PS3, we're starting to see noise from people who "don't understand why everybody woke up one day ready to tar and feather Sony".
      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    17. Re:Just as bad as microsoft by localman · · Score: 1

      But wasn't every Mac user in the dTrace story saying

      Er, I wasn't. I didn't say anything, and I'm assuming most people didn't because they don't know much about dtrace? I have commented in the past that the recent Quicktime updates are for shit. Starting with 7.3, Quicktime, which was always had but a dubious claim to being "best video player on the mac" went downhill dramatically in functionality and stability. I won't even do the 7.4 update because I've heard nothing good about it.

      And I'm a mac user and generally speaking, an Apple fan. Doesn't mean I can't see that they fuck a lot of things up.

      Cheers.

    18. Re:Just as bad as microsoft by revscat · · Score: 1

      If this is not evidence of Apple becoming the new Microsoft, I don't know what is.

      Except for the rather inconvenient fact that it is completely wrong.

    19. Re:Just as bad as microsoft by Tacvek · · Score: 1

      Incidentially, the container format for MPEG-4 (.mp4, .m4v, m4a) is the same as the QuickTime container format, too. Those are more common these days. Well, not exactly the same, there are a few minor differences, but most of the little differences are supported by most MP4 container supporting software anyway. The basic format is definitely the same, and a valid mp4 container is a valid .mov file pretty much by definition. (but the reverse is not quite true, but is pretty darn close).
      --
      Stylish sheet to fix many problems in Slashdot's D3: https://gist.github.com/801524
    20. Re:Just as bad as microsoft by pla · · Score: 1

      We see and Winboi's can be just as bad - or worse.

      Complete and utter BS. No one actually likes Microsoft, least of all their largest customers. People use their software because no perfect alternative exists, and many people view Apple as more expensive (don't get into the holy war, whether true or not most people believe if) and Linux as too much hassle or only for geeks (don't go there either, jus' sayin').

      But when Microsoft breaks something, their users call for Bill's blood. When Apple does something like this, its users offer Steve their own blood defending against all those mean people who would dare call an Apple product defective (whether by design or not).



      based on absolutely no evidence

      Well, when Apple keeps deleting it... ;-)

    21. Re:Just as bad as microsoft by false1 · · Score: 1

      Apple fanboi here.

      Yeah this stuff sucks. The idea of being able to update your computer over the internet was great for about a month, but it's become obvious that what's not broken shouldn't be fixed. This reminds me that I need to turn off the auto updater for all my Macs. I'll check the updater now and then and just download the security patches (if they've been out for a couple of weeks). To tell the truth, I've never noticed any software update, that I didn't specifically seek out, giving me any positive results.

      BTW: I'm using QT 7.1 ...and loving it.

  6. I'm confused by Malevolent+Tester · · Score: 5, Funny

    Without kdawson's helpful comments, I can't make my mind up - was this elitist or egalitarian?

    --
    If you haven't made a developer cry, you've wasted a day.
  7. At the risk of being obvious... dtrace! by davecb · · Score: 5, Funny

    Use the recent Dtrace-fix kernel module to get tracing working, and trace the offending program until you find the error. Then write a kenel module to fix that.

    --dave

    --
    davecb@spamcop.net
    1. Re:At the risk of being obvious... dtrace! by ricebowl · · Score: 5, Funny

      Use the recent Dtrace-fix kernel module to get tracing working, and trace the offending program until you find the error. Then write a kenel module to fix that.

      --dave

      I'm sorry, Dave; I can't let you do that.

      --Happle

    2. Re:At the risk of being obvious... dtrace! by Frank+T.+Lofaro+Jr. · · Score: 1

      And you'll have 5 years of Federal Government provided living arrangements thanks to the DMCA.

      --
      Just because it CAN be done, doesn't mean it should!
    3. Re:At the risk of being obvious... dtrace! by davecb · · Score: 1

      Assuming, of course, that you use the same technique to write a kernel module to extract protected content, as opposed to this one for editing your own property (;-))

      --dave

      --
      davecb@spamcop.net
  8. Yay Apple by Nursie · · Score: 4, Insightful

    Have there been enough examples of Apple bricking things, DRMing stuff and generally being total asshats for us to give up on the "Apple are enlightened, wonderful and friendly to techies" meme yet?

    Apple make shiny things for fashion victims. Apple make good UIs. Apple seem to have a better security model than MS.

    But it's time to admit that Apple are just as much coprporate MP/RI-AA whores as MS.

    1. Re:Yay Apple by Anonymous Coward · · Score: 0

      amen to that brother!

    2. Re:Yay Apple by Anonymous Coward · · Score: 3, Insightful

      To be honest they're not even that good. It's not as if MacOS and various Apple apps don't have their's fair share of security flaws. Prominently, Safari and iTunes have been fairly susceptible over the years. The only security benefits MacOS does have are the ones inherited from the underlying Unix architecture and certainly not from any innovation or competence in security at Apple.

      Apple is a bad company all round, their hardware always has defaults from fire hazard magsafe adapters through to discolouring notebooks to easily scratched iPod screens to Safari on Windows being the buggiest piece of software released in the entire history of computing.

      Their kit is appallingly expensive and feature lacking, and we keep being told it's the godlike interface that makes it so amazing, yet the iPhone is probably the most unusable phone in the in history of the universe for anyone wanting to send text messages (i.e. 99% of the population of Europe and Asia). MacOS is easy for things you're allowed to do but my god, just hope you don't need to do something like persistent static routes which is a mere one line command in Linux and Windows but has you hacking away at various startup scripts to do properly in MacOS. God at least most expensive manufacturers of items nowadays ensure their products are ethically produced to try and make you feel good about the purchase for some reason or another but it's not like you even get that with Apple's horrible non-green sweat shop produced crap.

      There's really no reason to buy Apple kit, it's all round worse than standard PC kit bar one thing, it looks nice when it hasn't discoloured, scratched or died a cosmetic death to fingerprints on it's touch screen. That hardly seems a reasonable factor for purchasing something though unless you're a mindless fashion sheep.

    3. Re:Yay Apple by bkr1_2k · · Score: 2, Insightful

      Finally, someone who understands the good and the bad! I like Apple products, in general. I have used a Mac since OS X was released because I was tired of fighting firewire on my linux boxes. Over the last five years though, they have increasingly locked consumers out of functionality, starting most obviously with "breaking" (in my opinion) iTunes so it's basically just a useless front end for their store, which I don't really use. They make it difficult to burn bootable disks because it's a buried option under disk utility rather than an option in the standard disk burning utilities, and several other non-consumer friendly issues I've found.

      I use Macs because they work more consistently and more cleanly, for me in general than a windows counterpart and i was just tired of using linux and getting almost what I wanted out of it.

      For the most part Macs do "just work" and work well for most of the target market. What we all have to realize though is that Apple has a target market, and despite what they say it isn't the "power user", it's the teenage kids and the hipsters or the video/music editing market. With any company that has a target market like that, they're going to make decisions that aren't best for everyone, and generally are only best for the bottom line. They are no better and no worse than any other corporation, MS included. In the end, it's all about money for them. And honestly, it should be.

      Could they still retain some good and try to buck the system, sure. In their own way, I'm sure they feel like they are, but all you have to do is look at google and see that after a certain point, it doesn't matter what your original intentions were, it's impossible to "do no evil" in all aspects of business. So Apple, like all other companies, make sacrifices. Usually those sacrifices come at our (the consumers) expense.

      --
      "Growing old is inevitable; growing up is optional."
    4. Re:Yay Apple by CaptainZapp · · Score: 1

      Could they still retain some good and try to buck the system, sure. In their own way, I'm sure they feel like they are, but all you have to do is look at google and see that after a certain point, it doesn't matter what your original intentions were, it's impossible to "do no evil" in all aspects of business. So Apple, like all other companies, make sacrifices. Usually those sacrifices come at our (the consumers) expense.

      Not that I disagree, but in my opinion there are treating rightful gripes of their customer with an arrogance, currently unmatched by any tech company.

      It's that which makes the Fanboidom about Apple so mystifying to me.

      --
      ich bin der musikant

      mit taschenrechner in der hand

      kraftwerk

    5. Re:Yay Apple by bestinshow · · Score: 2, Insightful

      There's really no reason to buy Apple kit, it's all round worse than standard PC kit bar one thing

      It works.

      Face the facts, Apple buyers have the highest post-purchase and on-going satisfaction rates in the industry. For their hardware and their software. If it was how you said it was, they wouldn't, full stop. Of course they have their issues, and Apple do make some poor decisions sometimes (plastic in the MacBooks covering the vents). Expensive? Depends on your point of comparison.

      A few discoloured iBooks, a couple of scratched iPod nano screens because of careless owners (ooh, sharp metal things can scratch?!), and you label their entire product line as if it all had that. My 1G nano was perfectly readable over 2 years after getting it, and it never had a protective case or that much care lavished on it.

      A lot of people value appearance. A home computer shouldn't sully the room it is in, but if you live in a pizza box strewn basement I guess that wouldn't occur to you.

    6. Re:Yay Apple by Anonymous Coward · · Score: 0

      Apple make shiny things for fashion victims. Apple make good UIs. Apple seem to have a better security model than MS.

      But it's time to admit that Apple are just as much coprporate MP/RI-AA whores as MS.


      Which is exactly why I use Apple products. If I'm fucked either way, I may as well use the one that LOOKS cooler. Doing it with an utter lack of taste is insult on injury, my friend.

    7. Re:Yay Apple by Nursie · · Score: 1

      No argument here!

      But then I have a vaio laptop running ubuntu. I get shiny and geeky in one!

      (I also get to dedicate hours and hours and hours to tweaking things and making stuff work, but I'm twisted and I enjoy that stuff)

    8. Re:Yay Apple by Anonymous Coward · · Score: 0


      There's really no reason to buy Apple kit, it's all round worse than standard PC kit bar one thing

      It works.
      ... right up to the point where you update quicktime. Then you are screwed.

      Just one more example of an apple fanboi so blinded by his/her religion that they can't even keep track of TFA that they are replying to.

    9. Re:Yay Apple by Arapahoe+Moe · · Score: 1

      Please. It's the "Stick your GOOGLE in my mouth, baby. It's teh awesomest." meme that really sucks.

      Oh, and s/make/makes/g on your post mang .... and company ARE usage. Jesus, stop mixing your nouns of multitude with singular and plural usages. Pick a style! Either American or British. This hodgepodge of words is just gross.

    10. Re:Yay Apple by localman · · Score: 2, Interesting

      I agree with most of your criticisms. And I don't think anyone would call me a mindless fashion sheep. But I still buy Apple stuff because they have the best (so far) GUI + unix + media management software package around. And yes, I've spent years running Windows and Linux, too. And still do on occasion.

      They got OSX right (comparatively). And their expensive hardware is decent enough if price isn't a primary concern. I wish they'd improve their act in other areas because I'll probably be using their stuff for a long time. Unless some other company comes along and does notably better.

      Cheers.

    11. Re:Yay Apple by dfghjk · · Score: 1

      "If it was how you said it was, they wouldn't, full stop."

      You are mistaken, full stop.

      "Expensive? Depends on your point of comparison."

      Yes, and we know how creative fanboys can be with their points of comparison. Outright lying is not beyond them.

      "A few discoloured iBooks, a couple of scratched iPod nano screens because of careless owners..."

      Hardly a few or a couple.

      "My 1G nano was perfectly readable over 2 years after getting it, and it never had a protective case or that much care lavished on it."

      There's that lying thing. My 1G nano was scratched the first time it was inserted into the provided sleeve. Any fool can see right through your obvious bias as anyone who knows anything about the 1G nano knows how easily it scratched.

    12. Re:Yay Apple by Nursie · · Score: 1

      Am I mixing things up? I didn't think I'd used an explicit singular in there.

      Apple are a company and thus plural nouns apply, in British English (and I am a Brit), AFAIK.

    13. Re:Yay Apple by Anonymous Coward · · Score: 0

      Apple are a company and thus plural nouns apply
      Obviously you mean "Apple are some company".
    14. Re:Yay Apple by Nursie · · Score: 1

      Nope. Not at all.

      Insects are a nuisance. Apple are a company.

      They are both made up of multiple items, hence the plural verb applicable to the subject, and also a single entity, hence the indefinite singular article.

      I would also accept "Apple is a company", but I wouldn't force it.

    15. Re:Yay Apple by This+is+outrageous! · · Score: 1

      for us to give up
      "Us". Who would that be?
      --
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    16. Re:Yay Apple by This+is+outrageous! · · Score: 1

      What we all have to realize though is that Apple has a target market, and despite what they say it isn't the "power user", it's the teenage kids and the hipsters or the video/music editing market.
      Way to defend them under the title Apple Disabling Video Editing Apps !
      --
      This is...

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    17. Re:Yay Apple by bkr1_2k · · Score: 1

      Way to take my comments out of context! As my last statement said, Apple fucked up. Now they need to own up to it and fix it.

      --
      "Growing old is inevitable; growing up is optional."
    18. Re:Yay Apple by hawks5999 · · Score: 1

      Steve Ballmer, stop posting as an anonymous coward!

    19. Re:Yay Apple by This+is+outrageous! · · Score: 1
      Which last statement? I read: "Apple, like all other companies, make sacrifices".

      Like Disabling Video Editing Apps.

      For the sake, you say, of satisfying their target market.

      Which, you say, is Video/Music Editing.

      --
      This is...

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    20. Re:Yay Apple by myowntrueself · · Score: 1

      What we all have to realize though is that Apple has a target market, and despite what they say it isn't the "power user"

      You are *kidding*, right?

      I mean, in order to change things like, oh I don't know, the color of the 'gumdrop' buttons you have to hack the *kernel*.

      How much more "power user targeted" can you possibly get??

      --
      In the free world the media isn't government run; the government is media run.
    21. Re:Yay Apple by AvitarX · · Score: 1

      I am not an Apple fanboi, and I dpn't buy their products (though I may buy an iPod soon).

      <quote>"Expensive? Depends on your point of comparison."

      Yes, and we know how creative fanboys can be with their points of comparison. Outright lying is not beyond them.
      </quote>
      Let's compare an iPod classic to any other hard disk player. Apple looks pretty in-expensive to me. Many of their other products tend to hover around the price of similar other brands, except with no low-end (like their notebooks, when compared to mid-range o high-end competitors). No you can't get the ultra cheap 1.5 hour battery-life notebook with a celeron that Dell will sell you for $400.00 less, but a similar fairly light decent battery life notebook will run a similar cost.

      You may not be able to get a $1000.00 (or even $2000.00) tower from Apple, but how much is a dual processor tower from Dell?

      The flash based iPods are expensive, but not too much extra, and much much smaller than the competition (which I would think matters for an MP3 player, but that's just me).

      When I get a computer I spend about $1000.00 (with much wasted on the case (XPC)) and build it; I will never buy a MAC computer, I am not the market. But when you look at the anemic competition in the MP3 player market it is no wonder Apple dominates. I see players that only let you browse your collection buy disk layout, players that cost the same for half the storage, players that try to be effective video players (and are therefore huge). I can't think of any credible hard drive based music player aside from the iPod even close to the price. And in the flash based player market there is not too much either (San Disk has some big but cheap ones, Meizu is nice but has weirdness, Best Buy has some real cheap and compelling players, but the cheap one is real slow to navigate and the expensive one is almost as much as an iPod).

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    22. Re:Yay Apple by GaryPatterson · · Score: 1

      There is no evidence that this is related to DRM. Quicktime is a very large sub-system of OS X after all, and I understand that DRM is only at the application level, not the OS level (ie it's not in the system's Quicktime layer).

      Regardless, since Adobe released an update a few days ago this seems not to be a problem at Apple's end. Adobe's released indicates either that they used undocumented API behaviour (and have now fixed it) or that Apple changed the APIs in an expected manner and Adobe quickly released the patch.

      http://www.adobe.com/support/downloads/product.jsp?product=13&platform=Macintosh

      Apple make shiny things for fashion victims
      That's right up there with "Linux is only a server OS" and "Windows is for DOS apps and games only" as far as bad stereotypes go. Maybe you're upset at Apple right now, but that doesn't make your ridiculous post accurate, true or even logical.

      But it's time to admit that Apple are just as much coprporate MP/RI-AA whores as MS.
      Are Apple just as bad as Microsoft? Well, we see a few screw-ups here and there, some DRM in iTunes but no actual evidence of this apart from the dogma of some forum posters. You want it to be true, that's clear. Got anything real to back up that throw-away comment, or is it just more hot air? You know, something like adding DRM to non-DRM music that places limits on it that weren't present when originally sold (Zune music sharing), something that actually limits users in some way.

      I can stand anti-fanbois even less than fanbois. Both groups define themselves by their relationship with a company to the exclusion of logical thought. Slashdot brings out so many of both camp that reading threads is sometimes like rubbing lemon juice into a papercut.

    23. Re:Yay Apple by bkr1_2k · · Score: 1

      Damn! I hate being caught in a mistake. I mixed up two of my comments... you got me.

      --
      "Growing old is inevitable; growing up is optional."
    24. Re:Yay Apple by Arapahoe+Moe · · Score: 1

      Am I mixing things up?

      Eh, guess not. That style of english just makes me want to throw up on my keyboard ..... :( No offense.

  9. That's why we don't use Quicktime... by DXMikey · · Score: 5, Insightful

    We use VLC. Now if the Handbrake folks would get a clue and realize that 0.9.1 fuxxors (I haven't got to use that one for a while) .mkv files and stop blaming it on QT or VLC we'd be happier.

    Mac - best damn video editing platform in the world.

    Seriously - Apple in my experience pulls posts when their veracity can't be verified. Lord knows they keep plenty of very negative postings on their forums when the bug or whatever issue it is, is a known issue.

    I'd stay tuned on this one - Apple has no reason to screw up 3rd party video editors and I certainly wouldn't build a conspiracy theory that its to boost their Video Rentals.

    I bet this one is fixed pretty soon. I'll ante $0.25 on the bet.

    1. Re:That's why we don't use Quicktime... by ThinkingInBinary · · Score: 1

      0.9.1 fuxxors (I haven't got to use that one for a while) .mkv files

      Lemme guess, seeking forward works, but seeking backward sends you back to the beginning of the file?

      That happens with mplayer on Linux too. But clearly it's a bug in QuickTime, VLC, and mplayer, not HandBrake.

    2. Re:That's why we don't use Quicktime... by DXMikey · · Score: 1

      I wish it were that simple. .mkv worked under 10.4.10 with the same version of VLC. They won't even play in MCE with the appropriate decoders anymore. HOWEVER - if the issue isn't with Handbrake and VLC hasn't updated versions in a while (eliminating both VLC and QT as culprits) I didn't mention that I'm using Leopard and in all seriousness have to hold 10.5.x responsible.

      Ok - so the Handbrake team should clarify this, acknowledging it or dismissing it with facts to the contrary. But if you read the forums there I think its been shown that QT and VLC are likely not the issue. And they don't work in MPlayer under OS X either.

      No biggie - .mkv hasn't exactly caught on yet. Right now its the only container that will allow H.264 Mpeg4 to play nice with AC-3 audio.

    3. Re:That's why we don't use Quicktime... by Anonymous Coward · · Score: 0

      So you're using VLC to edit videos, add effects, and export the files out for disc authoring? It would help if people around here were aware that CREATING content is different from WATCHING or RIPPING content.

    4. Re:That's why we don't use Quicktime... by Ohreally_factor · · Score: 3, Informative

      Just to clarify: It's not the quicktime player that is the issue, it's the quicktime subsystem that is integral to AfterEffects and other pro video applications. Substituting VLC will not solve this. The issue really is much more serious. Bad fuck up on Apple's part. However, I don't think this is really going to bother most video professionals, because they will have waited to upgrade (to see what potential problems might crop up), or they're testing on non-production boxes.

      --
      It's not offtopic, dumbass. It's orthogonal.
    5. Re:That's why we don't use Quicktime... by ACMENEWSLLC · · Score: 1

      Didn't they disclose some of this info? Although a lay person may not put 2 and 2 together to grasp what they are saying, I thought every upgrade I've done of Quicktime's readme says PRO USERS can not upgrade to the latest Quicktime player without breaking PRO.

      I've located the QuickTime Read Me.htm on my hard drive and it does say this. If an app calls for Quicktime 6.x and you install 7.x, realize your not in a supported config. Websites written for Java 2.0 (Cisco switches) don't work with Java 5.0 or 6.0. Some Citrix apps requires 4.0, lower builds and doesn't work with newer ones. Some older .NET 1x apps don't work once .NET 2.0 is installed without forcing the app to use 1.1.

      Microsoft has a product called Microsoft SoftGrid Application Virtualization, formally Softricity, which is aimed at fixing issues like this. http://www.cbronline.com/article_news.asp?guid=14C2BEC4-2146-4E4E-96FA-535223730713 You can run multiple versions of the same application, or even run it on OSes that the application doesn't natively support. Though I'm not positive it is capable of solving CODEC problems.

    6. Re:That's why we don't use Quicktime... by Anonymous Coward · · Score: 0

      I use VLC for much the same reason. I run Windows, along with an "ancient" copy of AfterEffects 5.5 Professional, and upgrading from QuickTime 6.x to 7.x breaks AfterEffects' QuickTime export. Thankfully QuickTime is not an integral part of Windows, so I was able to downgrade (after hunting down the old Windows installer... Apple doesn't go out of their way to make it easy to find). So these QuickTime issues have been around for years.

      Needless to say, most QuickTime movies online refuse to play in QuickTime 6.x. So to view them, I have to figure out the .mov URL from the page source, download it, and play it in VLC. I wish there was an easier way, but there's no way I'm experimenting with newer QuickTimes after reading this article.

    7. Re:That's why we don't use Quicktime... by Anonymous Coward · · Score: 0

      Unless the idea is "Ope! Why aren't you using final cut?" Not to say it's some conspiracy to do that, but I'd be curious to see how THEIR video editing package is affected by this. I'd bet you not at all.

    8. Re:That's why we don't use Quicktime... by Anonymous Coward · · Score: 0

      > I'll ante $0.25 on the bet.

      U.S. or Canadian?

    9. Re:That's why we don't use Quicktime... by QuietLagoon · · Score: 1
      I'd stay tuned on this one - Apple has no reason to screw up 3rd party video editors and I certainly wouldn't build a conspiracy theory that its to boost their Video Rentals.

      Perhaps as a condition to get the studios to agree to downloads, Apple had to tighten up the DRM constraints to this ridiculous degree.

    10. Re:That's why we don't use Quicktime... by Thundersnatch · · Score: 1

      Seriously - Apple in my experience pulls posts when their veracity can't be verified.

      And that's downright unethical. Even Microsoft doesn't do that on their forums in my expeirence. Apple should not delete posts on a public forum unles they violate a law (slander, libel, CAN-SPAM, etc.). Instead they should tag them with an in-your-face administrative "Unverified - being investigated" label. Why have public forums at all if you're only going to delete unfavorable posts? Do they re-instate bug posts like this when it is verified? I'm guessing no...

    11. Re:That's why we don't use Quicktime... by jonTu · · Score: 1

      I'd stay tuned on this one - Apple has no reason to screw up 3rd party video editors and I certainly wouldn't build a conspiracy theory that its to boost their Video Rentals. Apple does have a reason to screw up 3rd party video editors, which is that Quicktime is an underlying component of a number of video editing rendering systems, including After Effects. When AE tries to render, it writes to a Quicktime file. The DRM system added to the new version of Quicktime somehow interferes with this process after ten minutes of rendering, locking After Effects out from writing the file and thus crashing the render. So it's not that they tried to break AE, they just changed their software without checking to see if this change would interfere with the other apps that use this software. I do very much enjoy the idea of Apple deciding to boost video rentals by preventing new movies from being made, I doubt that's what they had in mind.

      I have to say, putting out a DRM scheme that completely fucks up After Effects is a new low for Apple. Ya, I know, I'm an idiot for installing the thing on my workstation last night without testing it somehow, but you know what? Apple markets these machines specifically as After Effects workstations. I think it's reasonable to expect that they test their software for compatibility with the applications they advertise their machines as being great for. Or if they're not willing to do that sort of testing, at least provide a readily available means of uninstall.

    12. Re:That's why we don't use Quicktime... by lucas+teh+geek · · Score: 1

      VLC is great if you're after cross platform compatibility, but when on OSX I dont think there's a better video player than niceplayer (provided you have the perian codecs installs so qt can play everything). seriously, check it out

      --
      TIAEAE!
  10. I don't see the problem.. by stormguard2099 · · Score: 5, Funny

    Renting and watching videos should be enough for anyone

    --
    http://greenobyl.com/ please.... think of the children!!
    1. Re:I don't see the problem.. by boristdog · · Score: 1

      Renting and watching videos should be enough for anyone

      As long as you don't watch the video more than ONCE per rental fee.

      Anything else is STEALING!

  11. Let me get this straight.. by cybrthng · · Score: 5, Interesting

    Once you install quicktime updates on OSX you can't un-install them without re-installing the OS? WTF is all this hoopla about Windows Containing DRM/WMP11 crap but quicktime being worse? I mean WMP11/Vista DRM doesn't stop you from using Pro tools EVER. WMP11 is about 20 megs of code sitting around that can be replaced with another player.

    Being a windows user another thing i can't stand is the stupid Apple Updater. No matter how you tell the program you don't want the f&**(@ installed it tries to update itself any chance it gets even if you just watch a quicktime.

    I don't want iTunes, don't want Quicktime, don't want a broken browser and i certainly wouldn't support an OS that meant upgrades to a media player could potentially break your purchased apps functionality with the only recourse being a re-install. Thats so WIN NT 4 which is so TEN YEARS AGO.

    1. Re:Let me get this straight.. by Doctor_Jest · · Score: 1

      No, WMP11 may not stop you from using pro tools, but the Vista approved DRM infested video drivers WILL.

      Seriously... stop using apple software... it's obvious you hate it.. :)

      --
      It's the Stay-Puft Marshmallow Man.
    2. Re:Let me get this straight.. by 0100010001010011 · · Score: 5, Informative

      Actually. Yes you can. It's not as simple as a quick "Roll Back this install" but by no means is it as impossible to revert as some programs in XP.

      Step 1: Download 7.3.1 for what ever version of OSX you're using. http://www.apple.com/support/downloads/
      Step 2: Copy the installer package to the desktop.
      Step 3: Right click and "Show Package Contents", open "Contents"
      Step 4: Open "QuickTime_Leopard.dist" in a text editor (Not sure what it is called in other versions.
      Step 5: Scroll down to "newerQuickTimePresent()" (All Apple pre and postflight scripts are just that, scripts. You can write them in bash, perl, ruby, python, php, etc.)
      Step 6: Change "return false" to "return true". Or Comment it out, etc
      Step 7: Install.

    3. Re:Let me get this straight.. by Upphew · · Score: 1, Funny

      Being a windows user another thing i can't stand is the stupid Apple Updater. No matter how you tell the program you don't want the f&**(@ installed it tries to update itself any chance it gets even if you just watch a quicktime.
      Hear! Hear! And that damn process can't be killed. And it takes all cpu time it can get. Almost cooked my balls with laptop!
    4. Re:Let me get this straight.. by Fred_A · · Score: 4, Funny

      I had hoped it would be something like

      vi ~/.quicktime/prefs

      change
      KillVideoEditors = yes
      to
      KillVideoEditors = no

      Restart Quicktime.

      Damn Macs, always so complicated. ;)

      --

      May contain traces of nut.
      Made from the freshest electrons.
    5. Re:Let me get this straight.. by MrNemesis · · Score: 1

      WMP itself might only be 20MB of code, but that'll mostly be the GUI. The nuts'n'bolts of WMP lies inside DirectX, namely DirectShow, which is the accelerated API that codecs use for displaying moving images. Ever notice how when WMP b0rks playing videos they generally won't work in MPC or PowerDVD or any of the other DShow-based players either, yet will work with VLC or mPlayer (which have self-contained codec libs)?

      In essence, they're all multimedia frameworks - DirectShow, Quicktime, GStreamer to name but three. The GUI that lies on top of them is largely irrelevant. They'll all take a specific input at one end, decode it into an internal format and let it pass through a bunch of common filters, until it ends up on your screen (or through your speakers in the case of audio frameworks). That way you only need to code most things once, and you just need a H.264 > DShow codec instead of an H.264 > NotDShow + nine million filters that are already part of every other NotDShow codec.

      Not trying to absolve them here; if this is true, then Apple are idiots for letting this pass through testing and I pity anyone this lands on. But the crux of the matter is that multimedia frameworks are fecking complicated, more so when "defective by design" philosophy is applied. I don't know how much AfterEffects relies on the QT framework (there are loads of audio and video editing apps that eschew OS-specific frameworks in lieu of ones that might be faster, or more royalty free, or more customisable, etc), but it's obvious that something essential to it does.

      --
      Moderation Total: -1 Troll, +3 Goat
    6. Re:Let me get this straight.. by leehwtsohg · · Score: 1

      Because you can't abuse a monopoly you don't have.

      Not that apple is any less evil, its just slightly more legal, and won't help them as much.

    7. Re:Let me get this straight.. by drsmithy · · Score: 1

      I don't want iTunes, don't want Quicktime, don't want a broken browser and i certainly wouldn't support an OS that meant upgrades to a media player could potentially break your purchased apps functionality with the only recourse being a re-install. Thats so WIN NT 4 which is so TEN YEARS AGO.

      Quicktime is more than just a media player (just like IE is more than just a web browser).

    8. Re:Let me get this straight.. by Anonymous Coward · · Score: 0

      Yeess ... hacking install scripts to allow a feature the developers deliberately disabled and never debugged ... there's NO chance that this will totally hose your system.

    9. Re:Let me get this straight.. by Anonymous Coward · · Score: 0

      Very useful information! I'll be sure to keep this in mind when I have some similar Mac problems.

    10. Re:Let me get this straight.. by Firethorn · · Score: 1

      Having played a number of videos off of the internet, I can honestly say that even with four different media player systems that there is both an underlying video system and differences between players.

      I don't normally notice when WMP borks something up, because I normally use mPlayer. mPlayer won't play it, half the time I can get one of the others to play it.

      All I can do is shrug. And I refuse to install quicktime on my computer.

      --
      I don't read AC A human right
    11. Re:Let me get this straight.. by Anonymous Coward · · Score: 0

      Shouldn't Time Machine allow you to roll back to before the update?

    12. Re:Let me get this straight.. by elrous0 · · Score: 1

      Maybe Apple should change their slogan to "It just works...after a complicated and dangerous script hack."

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    13. Re:Let me get this straight.. by Altus · · Score: 1


      well, if your alternative was wipe and reinstall, I guess this is worth a shot first right?

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

  12. Isn't that, like, Illegal ? by UberHoser · · Score: 3, Interesting

    Not trying to me a smacktard here, but if it purposely goes out and wacks another app, can't Adobe sue ?

    --
    Guns are for wimps... Use a crossbow.. this way you can pin them to their chair when you go postal.
    1. Re:Isn't that, like, Illegal ? by Goaway · · Score: 1

      Maybe. That's not really relevant since it's not like this was done purposely.

    2. Re:Isn't that, like, Illegal ? by z0idberg · · Score: 1

      I would make that "never attribute to malice..." quote but I would have to punch myself in the nuts because that is waaaaay overused around here.

  13. Two points... by Aphrika · · Score: 5, Interesting

    Firstly, fair enough not being to uninstall an update to a product, but surely you'd expect to be able to fix the problem by uninstalling QuickTime? Is this problem caused by Apple virtually integrating it into the OS on Macs?

    Secondly, I've never been happy with the way Apple seem to always deny issues by removing forum posts. This isn't the first time it's happened. I'd like to see them acknowledging their mistake and issuing a fix, rather than sweeping it under the carpet and pretending it doesn't exist.

    1. Re:Two points... by Goaway · · Score: 1

      QuickTime is OS X's media playing framework. You can't uninstall it just like you can't uninstall DirectShow on Windows.

      And even if you could uninstall it, that would mean your video editing up would certainly not work, since it's using QuickTime to do its work for it.

    2. Re:Two points... by Sinryc · · Score: 1

      Actually, yeah, it is a problem with Apple virtually integrating it into the OS. It will continue to be a problem, just like IE integrated into the OS for Windows is a problem.

      --
      Yay, I have a sig.
    3. Re:Two points... by Anonymous Coward · · Score: 0

      Firstly, fair enough not being to uninstall an update to a product, but surely you'd expect to be able to fix the problem by uninstalling QuickTime? Is this problem caused by Apple virtually integrating it into the OS on Macs?


      Why no anti-trust suit by the US DOJ? I can only assume that Apple is willing to pay more to buy the law then Microsoft. Microsoft can afford to take them on and call them out on their virtually total technological ignorance. I still think the US DOJ should be horribly embarrassed by its demonstration of no technical knowledge whatsoever in its suit against Microsoft.

      DISCLAIMER: My favorite OS is QNX, MS and Apple's offerings totally suck in comparison. (And QNX bundles a web browser with its OS - :P, but I guess Justice Canada cannot be bought as easily as the US DOJ)
    4. Re:Two points... by Anonymous Coward · · Score: 0

      QuickTime is an OS-level API and framework. You cannot uninstall QuickTime from OS X any more than you can uninstall Win32 from Windows, or glibc from Linux. Do not confuse QuickTime the API and framework with QuickTime Player the application. The latter is just a thin shell around the OS-level media functionality.

    5. Re:Two points... by damiam · · Score: 1
      Firstly, fair enough not being to uninstall an update to a product, but surely you'd expect to be able to fix the problem by uninstalling QuickTime? Is this problem caused by Apple virtually integrating it into the OS on Macs?

      That's like saying you should be able to fix a problem caused by a bad version of libc simply by uninstalling libc. It doesn't work that way. Quicktime isn't screwing up the way other apps process video; Quicktime is the way those apps process video.

      --
      It's hard to be religious when certain people are never incinerated by bolts of lightning.
    6. Re:Two points... by chthonicdaemon · · Score: 1

      Why no anti-trust suit by the US DOJ?

      Perhaps because anti-trust is for monopolies? The fact is that the rules are different for Apple, because they do not have a monopoly on the OS market. Many things that are fine for 'normal' companies become not fine for monopolies (like buying other companies, bundling products, trying to get into new markets, etc).

      --
      Languages aren't inherently fast -- implementations are efficient
  14. QT isn't (just) a media player by RJabelman · · Score: 5, Informative

    Quicktime is in fact Mac OS's Audio and Video subsystem: http://en.wikipedia.org/wiki/Quicktime#QuickTime_framework

    It's much more likely that updates to the underlying API are what's breaking After Effects etc, than updates to the media player bit.

    1. Re:QT isn't (just) a media player by bhtooefr · · Score: 1

      But DirectShow (the core of Windows Media Player) is the Windows media subsystem, too.

    2. Re:QT isn't (just) a media player by Anonymous Coward · · Score: 0

      That seems to be the most reasonable hypothesis considering the Apple Discussion thread on the matter talks about broken MPEG4 video files, too.

      Apple has a history of helping to break Adobe applications (CS3 under Leopard, for instance), but seems absurd that it would be out of malice. Rather, the more reasonable argument is that Adobe is to Apple as TeX is to Pascal; Adobe programs use so many features that they easily expose system/library bugs.

      If this is the case, it would seem like a good idea for Apple to test updates and releases against Adobe apps to make it easier to fix bugs. While Apple isn't responsible for third party compatibility, it isn't exactly doing all it can to squash its own bugs.

  15. The real problem? by Foolicious · · Score: 2, Interesting

    Is the problem with, as some forum postings have suggested, the upgrade now checking for DRM on all .MOVs every 10 minutes which fubars the render of any MOVs? Or is it something else? The initial info makes it seem like any and ALL renders would fail; however, if it's only impacting certain formats, it may not impact every composition/project, etc. on which you're working. And I hate rendering anyways.

    --
    Please don't use "umm" or "err" or "erm".
    1. Re:The real problem? by maxair_mike · · Score: 1

      In addition, wouldn't you be using Premier Pro for video editing, and After Effects for special FX, custom transitions, and text FX? Of course, I've never been able to get After Effects to work properly on both my XP machine at home or on my MBP, at least for the trial version, thus why I haven't bought the full version.

  16. Damn! by thatskinnyguy · · Score: 1

    Can't make a video in After Effects. So while I'm waiting for the bug fix, why not rent a movie from iTunes?

    OH MY GOD!!! It's full of DRM!!! Run for your lives!!

    --
    The game.
  17. What has this got to do with DRM? by carou · · Score: 4, Insightful

    All the error message says is "You do not have permission to open this file" - you know, like file permissions, like chmod. It could just be that Quicktime has accidentally set the wrong flags on a temporary file.

    There are a lot of people very quick to jump on the bandwagon, saying "DRM this" and "Defective By Design that" but I see nothing to suggest this has anything to do with DRM. Even less to suggest this was a deliberate move by Apple. (And even then, the headline "Disables Video Editing Apps" is sensationalist - only one application seems to be affected).

    So what remains as fact: Apple have a introduced a bug in an update to a shared library - so what? It's hardly the first time this has happened, on any OS. And maybe not even that - perhaps it's even possible that QuickTime is correct, and the change has just exposed a latent bug in AfterEffects? We just don't have the data to make a judgment, so perhaps everyone could calm down and stop acting like Apple is chained to Hollywood and making the sky fall in.

    1. Re:What has this got to do with DRM? by DXMikey · · Score: 1

      This should mod up to a "5". Most intelligently written post on the subject so far.

      Except mine, of course. ;)

    2. Re:What has this got to do with DRM? by mh1997 · · Score: 5, Funny

      So what remains as fact: Apple have a introduced a bug in an update to a shared library - so what? It's hardly the first time this has happened, on any OS. And maybe not even that - perhaps it's even possible that QuickTime is correct, and the change has just exposed a latent bug in AfterEffects? We just don't have the data to make a judgment, so perhaps everyone could calm down and stop acting like Apple is chained to Hollywood and making the sky fall in.
      I agree - so what? What's the big deal with this, it's not like anyone expected something from Apple to just work.
    3. Re:What has this got to do with DRM? by ink · · Score: 1
      How does that code go again? If the size is greater than ten megabytes, chmod the file?

      if (outFile->size > 1024 * 1024 * 10) { chmod(outPath, 0x0640); return (RET_PERMDENIED); } else { .... }

      Yeah, I'm sure that's the bug they introduced.....

      --
      The wheel is turning, but the hamster is dead.
    4. Re:What has this got to do with DRM? by Anonymous Coward · · Score: 4, Informative

      Okay, 60 seconds reading the referenced link in the articles would show that it is NOT a permissions problem that can be fixed with CHMOD. The files in question will open fine with the iTunes player but not with QT.
      I see the Apple happy moderators choose the more convenient and not the real "insightful" route of modding you up in defense of Apple instead of actually reading about the problem. Moderator thinking, "Oh this person must be right, there is no way Apple could have messed this up."

      http://discussions.apple.com/thread.jspa?threadID=1342677&start=30&tstart=0

    5. Re:What has this got to do with DRM? by Anonymous Coward · · Score: 0

      All the error message says is "You do not have permission to open this file" I suppose "An error of type -3 has occurred" would be more elucidating?
    6. Re:What has this got to do with DRM? by carou · · Score: 1

      Your link does not mention drm at all (in fact, discussing a different problem to the "disables video application" bug which everybody else is talking about). I didn't say you could fix either problem with chmod.

      I repeat my question - who says this got anything to do with DRM? I also didn't say Apple haven't messed up - they probably have. But I did say it was probably not deliberate, and until I see evidence to the contrary, I still consider this a cock-up and not a conspiracy.

    7. Re:What has this got to do with DRM? by carou · · Score: 1

      Who knows? It isn't completely implausible. Perhaps if the file size grows beyond 2 gig is splits out the subsequent rendering into a separate file (in order to avoid 31-bit limits in some applications' file handling code) and forgets to set correct permissions on the new one?

    8. Re:What has this got to do with DRM? by Anonymous Coward · · Score: 0

      I can concur to this. The QT 7.1.5 update broke some Shake functionality, and (even after a bug posting to Apple) was not acknowledge, yet fixed in 7.1.6. It turns out an API for QT was retired, yet some of their pro apps still accessed it.

      The 7.4 update not only broke After Effects, but also Shake, yet again (cannot use FileIn nor FileOut nodes for QT files, with various disastrous consequences). I'm hoping, like the last time, that this was simply a disconnect between the QT developers and the now retired Shake developers (as we all know, it's no longer under development).

      As for downgrading - if you can you get your hands on a QuickTime 7.3.1 install package. you can kludge an install (i.e. downgrade) simply, through Terminal:

      (as root)
      cd /
      gunzip -c (path to package)/QuickTime7.3.1.pkg/Contents/Archive.pax.gz | pax -r

      It's ugly, but it will move you back to a QT version that will work with Shake, and most likely After Effects (I cannot confirm the latter as I do not use it, but I can definitely testify to the former).

      As a rule, whenever upgrading anything via Software Update, I always choose "Install and Keep Package" under the 'Update' menu, to insure I have a previous package to "downgrade" to when needed. (These will show up in /Library/Packages after the install has completed successfully).

      It's not as simple as Windows' "Add and Remove Package" control panel that allows you to remove any one of the weekly updates that may bork your system, but then again, Microsoft has had a number of more years to "streamline" this process.

      As Apple moves more into the mainstream for computing, I'm sure they will too offer easier methods to uninstall/downgrade updates that may conflict with other applications, whether they be 3rd party, or something they themselves have developed.

      Keep an eye out for QuickTime 7.4.1 that may very well fix these problems (but don't let your production suffer until then - downgrade until you know it's AOK)

  18. Then Tell Apple to break it out.. by cybrthng · · Score: 5, Insightful

    More the reason to support my argument and then some. We have foreign nations struggling to file suit against MS because of the ties that WMP has into Windows yet your sitting here telling me "QT is more then a media player" that it ties into the subsystem of OSX and once its there, you can't do anything about it except re-install?

    Poor design if you ask me and thats a hell of a lot more vendor lockin than what MS does.

    I'm not defending MS either, just trying to understand wtf is going on. I was about to give OSX the light of day but it doesn't seem to be any more practical than upgrading to Vista.

    1. Re:Then Tell Apple to break it out.. by Goaway · · Score: 1

      More the reason to support my argument and then some. We have foreign nations struggling to file suit against MS because of the ties that WMP has into Windows yet your sitting here telling me "QT is more then a media player" that it ties into the subsystem of OSX and once its there, you can't do anything about it except re-install? There's no "once it's there". It's always there, it's part of the OS, just like DirectShow is on Windows. The QuickTime Player is just a lightweight GUI built on top of the QuickTime libraries, much like the pre-v7.0 Windows Media Players. Updating QuickTime does not mean updating the player, it's an OS update. Very few systems that I know of have much support for downgrading OS components once they're updated other than re-installing the OS.
    2. Re:Then Tell Apple to break it out.. by Ohreally_factor · · Score: 4, Informative

      You're missing the point. There's this thing called the Quicktime Player. That's not at issue here.

      What is at issue is this other thing called Quicktime. It's a technology that provides video services for OS X and applications. Applications such as AfterEffects, Final Cut Pro, etc. and iTunes. A change in this subsystem to support a new feature in iTunes has fucked up support for AfterEffects. Apple fucked up, no doubt about it. But the sky isn't falling and this is not even comparable to MS embedding a browser in their OS to kill Netscape. Not even close.

      --
      It's not offtopic, dumbass. It's orthogonal.
    3. Re:Then Tell Apple to break it out.. by Anonymous Coward · · Score: 0

      An IE installation didn't break Netscape. A Quicktime installation broke a competing product. Yeah, that's not even close to the MS-Netscape issues. That's worse.

    4. Re:Then Tell Apple to break it out.. by steelfood · · Score: 1

      this is not even comparable to MS embedding a browser in their OS to kill Netscape. Not even close. I completely agree. This would be like MS putting out a mandatory update to IE that disables javascript on Firefox. Or better yet, a mandatory update to DirectX that completely disables video editing and playback through non-WMP players.
      --
      "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
    5. Re:Then Tell Apple to break it out.. by Anonymous Coward · · Score: 0

      An IE installation didn't break Netscape. A Quicktime installation broke a competing product. Yeah, that's not even close to the MS-Netscape issues. That's worse. Given MS's history (DOS ain't done 'til Lotus won't run), MS deserves the brickbats they get.
    6. Re:Then Tell Apple to break it out.. by Anonymous Coward · · Score: 0

      QuickTime... Lightweight... Funniest thing I've read in months.

      Thanks for the laugh!

    7. Re:Then Tell Apple to break it out.. by Goaway · · Score: 1

      Perhaps you should try to read what was said again, and see if this time you understand it.

    8. Re:Then Tell Apple to break it out.. by obeythefist · · Score: 1

      Let's play with that analogy... After all, QT is bundled with Macs presumably to discourage proliferation of other media players, so it is the same strategy as Microsoft is using, just much weaker because of Apple's much lower market share.

      But, Apple changing QT in such a way that it disables apps... this is farther than Microsoft ever went, ever, no matter how evil they are. No changes to MSIE ever disabled Netscape or Opera to prevent them from reading data from copyrighted Microsoft web pages.

      Microsoft bundled a web browser to outcompete Netscape, and arguably to improve end user UI experience.
      Apple maliciously disabled third party software functionality to protect the MPAA without an even justifiable benefit to the end user.

      Which of those two carries the most onerous and evil overtones? (Hint: MSIE doesn't disable your other web browsers).

      --
      I am government man, come from the government. The government has sent me. -- G.I.R.
    9. Re:Then Tell Apple to break it out.. by Anonymous Coward · · Score: 0

      let me hit you with the clue bat until you understand. quicktime player != quicktime. your comment makes no fucking sense and it's patently obvious you dont actually understand the things you're talking about

    10. Re:Then Tell Apple to break it out.. by Anonymous Coward · · Score: 0

      >>Apple maliciously disabled third party software functionality

      When Apple releases the fix for this screwup, will you retract your idiotic statement? Nah, thought not. You just like the sound of your own indignation.

    11. Re:Then Tell Apple to break it out.. by Anonymous Coward · · Score: 0

      If you think you can remove the underpinnings of WMP from windows then you are fooling yourself. Just like the rendering engine used by IE, the underlying DLLs are mandatory. The executable is just a convenient GUI shell to render the content into. Perhaps the APIs are better documented OS X, maybe in Windows. But the underlying issue is the same. Operating systems are no longer operating systems, they are "operating environments" which provide everything from the low level functionality of an operating system to the high level functionality of applications.

      So you have a beef that Apple is providing a published framework for sound and video? Get real. Are you complaining that them providing a GUI shell to render content into is no different than Microsoft? At least in a technical sense, sure. Would Apple be Microsoft if they could? You bet. As it stands there is a critical difference in that one has a monopoly (and no, that doesn't mean there are no competitors) and the other does not. From a technical standpoint that doesn't matter, but in the economic view -- which is where companies reside -- there is a substantial difference.

      And you were about to "give OSX the light of day"? Does that mean you were thinking of buying a mac? Because Apple doesn't compete in the same space as Microsoft. It isn't OSX vs Windows, it is OSX + Apple hardware vs Windows + (Dell | HP | Gateway | IBM) hardware.

      I have a mac book pro (running Leopard which simply isn't what the nay-sayers claim). I bought it because I wanted a mac book pro. Not because I wanted OSX (though that is what I run on it). In fact, my *real* system is a custom built linux workstation. Because nothing beats KDE for efficiency and productivity. Leopard is getting closer, but still has a long way to go. Windows is a joke -- I need a system to work, not get in my way. (And, unfortunately, I must use not only Windows but MS Office due to work.) Sure, some of Windows shortcomings can be worked around by third party applications or hacks. But I buy a computer to get work done, not tinker.

      Anyway, my apologies if this is off base, but you came across as "I will only ever use Windows, but I'll drop a line about how I almost kinda thought about using OSX". Irrelevant. If you want to get Apple hardware, get it. These days you can install Windows Vista on it and be happy in your MS playground. Or you could install linux on it. Whatever. But "give OSX the light of day" is irrelevant. You can't (legally) install it on your wunderbar Windows system.

    12. Re:Then Tell Apple to break it out.. by Anonymous Coward · · Score: 0

      DOS ain't done 'till Lotus won't run...

      No, M$ never intentionally broke apps. Right. I've got a bridge in Brooklyn I'd like to sell you, idiot.

      As for this one, yes, DRM (digital rights mangling) is always deplorable. But this one will be fixed, as a bug.

  19. it is in Minnesota by swschrad · · Score: 1

    if Adobe has offices there, and a user there complains, they can take it to state court.

    2 years in cooking school at Lino Lakes and $5000 is the shot for each offense.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  20. Apple's finally done it by DoofusOfDeath · · Score: 5, Insightful

    They took the two main selling points of a Mac: (1) "it just works", and (2) it being a great platform for creative work, and sacrificed *both* of those things on the altar of DRM.

    I think they need to get back to "thinking different".

    1. Re:Apple's finally done it by ThaReetLad · · Score: 1

      A colleague of mine recently discovered a CD image of an old windows 3.11 drive, which had word for windows 2 on it. He put the CD in his Vista box and double clicked on Word and it just ran. That's binary software from 1989 running unmodified on the latest OS. How much mac or linux software could make the same claim? "It just works"? Don't make me laugh.

      --
      You can't win Darth. If you mod me down, I shall become more powerful than you could possibly imagine
    2. Re:Apple's finally done it by Anonymous Coward · · Score: 0

      Cheating, because you're using a virtualized OS and you don't even know it.

    3. Re:Apple's finally done it by DoofusOfDeath · · Score: 1

      How much mac or linux software could make the same claim? "It just works"? Don't make me laugh.

      I never said that Windows or Linux "just work". But many have said that a Mac "just works", which at least with this QuickTime issue is no longer true.

    4. Re:Apple's finally done it by Anonymous Coward · · Score: 0

      Who cares what it's doing under the covers. It works, and that's all that most users care about....

    5. Re:Apple's finally done it by jimicus · · Score: 2, Funny

      I think they need to get back to "thinking different".

      I disagree. "Let's take the biggest selling points of our flagship product and break them!" is most definitely thinking very different to most established ideas.

    6. Re:Apple's finally done it by acvh · · Score: 1

      colleague of mine recently discovered a CD image of an old windows 3.11 drive, which had word for windows 2 on it. He put the CD in his Vista box and double clicked on Word and it just ran. That's binary software from 1989 running unmodified on the latest OS. How much mac or linux software could make the same claim? The funny thing about that is I could take that same CD, pop it into my Mac, and run WinWord (remember when we called it that?) 2.0 just as easily. But I can't run any pre-X Macintosh software. As for whether any of this is good or bad is open for discussion. I don't think anyone wants to run WinWord 2 anymore. I do know people who want to run some OS9.x apps, and have to keep a PPC mac around for doing so. Then again, OS X doesn't have a ton of badly written legacy code to support WinWord. Then again, I need to find a job.
    7. Re:Apple's finally done it by revscat · · Score: 1, Troll

      Jesus.

      Yes, by saying "It just works" that means that "it just works no matter what bugs may be introduced into software, or if your hard drive crashes, or if in fact your computer is the victim of a suicide bomber."

      Don't be so fucking literal. You look like a dick.

    8. Re:Apple's finally done it by DoofusOfDeath · · Score: 1

      Classy.

    9. Re:Apple's finally done it by dfghjk · · Score: 1

      It all depends on what your definition of "it" is. Keep in mind that Apple is the sole authority for such common words as demonstrated by their claims of "first", "fastest", "smallest", and most recently "thinnest". If you cannot understand that Apple controls the language then their products are clearly not for you. ;-)

    10. Re:Apple's finally done it by geedra · · Score: 1

      It's different than it was before DRM. Fixed.

    11. Re:Apple's finally done it by ThaReetLad · · Score: 1

      I don't know whether you ever read Raymond Chen's blog. He's been a MS developer for many years and he often writes about the hoops they have to jump through to maintain backwards compatability, sometimes even to the extend of reimplementing bugs or implementing special memory allocation modes for specific software because they've broken rules. MS seem to take the view that when a user upgrades their OS and their old app doesn't work they tend to blame windows for breaking their program, even though in fact it may just be their software that relied upon undocumented behaviour, or hardcoded stuff they were supposed to do another way.

      For example, one of the big problems they had in vista was that they created a new fast mode of copying files across a network in SMB, but because SAMBA had a buggy implementation which was installed on many NAS boxes and off the shelf storage systems they couldn't rely upon automatic discovery to enable this new feature by default. The effect was that they were prevented from extending their own technology by an unauthorised (and buggy) implementation which they had no control over, but because MS would get the blame if things started failing they held back the new method.

      --
      You can't win Darth. If you mod me down, I shall become more powerful than you could possibly imagine
  21. KDawson hates Apple by stewbacca · · Score: 2, Informative

    The article states this is in QT 7.4. My computer just popped up with the 7.6 update. Does anyone care to investigate why the two quick updates, or should we just leave this paranoid story on here because it's cool to rip on Apple?

    1. Re:KDawson hates Apple by Anonymous Coward · · Score: 0

      I'd go with the "rip on Apple" option. It is -so- cool.

    2. Re:KDawson hates Apple by graffix_jones · · Score: 1

      The 7.6 update is for iTunes, not QuickTime. QT's current version is still 7.4.

      The amount of knee-jerking in this thread is insane. This is a kdawson-posted story people! I would think that alone would make everyone a bit more suspect of the veracity of the claims within.

    3. Re:KDawson hates Apple by Ohreally_factor · · Score: 1

      Does he really hate Apple? I thought he was just a moron.

      --
      It's not offtopic, dumbass. It's orthogonal.
    4. Re:KDawson hates Apple by bhima · · Score: 1

      Do you seriously pay enough attention to all of the stories posted on Slashdot. So much that you can claim that one copyist is more likely to post inaccurate stories?

      --
      Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity.
    5. Re:KDawson hates Apple by alexburke · · Score: 1

      The article states this is in QT 7.4. My computer just popped up with the 7.6 update. Does anyone care to investigate why the two quick updates, or should we just leave this paranoid story on here because it's cool to rip on Apple? You are confusing two separate yet related updates: iTunes 7.6 and QuickTime 7.4. iTunes by itself should be harmless, but iTunes 7.6 requires QuickTime 7.4, which apparently is not harmless. Thus, hold off on installing either.
    6. Re:KDawson hates Apple by graffix_jones · · Score: 1

      Uh... I think we must be existing on different planes of reality. In my reality, 'kdawson' is pretty much synonymous with "sensationalistic, overblown stories with little or no fact checking before being posted to the front page."

      So, who is this 'kdawson' in your reality? ;)

      For those that are humor-impaired, this is a joke.

    7. Re:KDawson hates Apple by Anonymous Coward · · Score: 0

      OMG are you from the future? Quick, tell me who wins the SuperBowl and also if TimeCube was true. kthxbye

    8. Re:KDawson hates Apple by stewbacca · · Score: 1
      Oops. My bad. I didn't realize my work computer even had iTunes on it, so I assumed it was just a Quicktime update. I suck. Now if I can just stop confusing iTunes and the iTunes Music Store in these silly debates...

      I agree the knee-jerking is ridiculous though. Some people are a bit zealous when it comes at trying to knock Apple.

    9. Re:KDawson hates Apple by bhima · · Score: 1

      In all seriousness there are so many "sensationalistic, overblown stories with little or no fact checking before being posted to the front page." that I had assumed it could not possibly be one man.

      --
      Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity.
    10. Re:KDawson hates Apple by stewbacca · · Score: 1

      No, but I noticed two anti-Apple stories of questionable validity on one page, less than a day apart. Kind of tipped me of that KDawson probably isn't very fond of Apple.

  22. Conversion by debrain · · Score: 2, Interesting

    Notwithstanding contractual consent by the person installing the program, this sounds like conversion: the unwanted and intentional interference with another's goods. In this case, a Mac owner is 1. unable to use the programs they otherwise would be able to use, having installed the upgrade to Quicktime; and 2. unable to undo the harm caused by the installation of the program without the time intensive and expensive reinstallation of the operating system.

    Even though it is technically given by the click-through agreement, I believe consent is tenuous; intentionally and willfully misleading individuals about the value of the upgrade (or tying DRM to the upgrade's necessity, such as the constant bombardment of news that generates fear over security holes) undermines a person's ability to consent - there is a fundamental mistake in the formation of the contract: Quicktime upgrades should not break other software. This is especially true if you are a developer.

    One would imagine some legal remedy to this. The facts as I have just read them indicate a behaviour that is grossly unfair to consumers, nigh an appalling disregard for the preferences and rights of ones' own customers.

    All that being said, I'm certain this will be remedied soon, or customers will flock to alternatives (or form the incentive for others to create alternatives).

    1. Re:Conversion by acvh · · Score: 1

      "intentional interference with another's goods"

      if this was intentional it wouldn't be so EASY TO FIX! there were fixes and/or workarounds being posted before the original article was flame-edited.

    2. Re:Conversion by Ohreally_factor · · Score: 1

      I'm confused. Are you saying that Apple intended to break AfterEffects?

      I'd bet that next week or the week after, Apple will have a fix out. But don't let that stop your class action law suit nor soften you erection.

      --
      It's not offtopic, dumbass. It's orthogonal.
    3. Re:Conversion by debrain · · Score: 1

      I'm confused. Are you saying that Apple intended to break AfterEffects?

      The legal notion of intention is a bit more precise and confusing, unfortunately. They do not have to intend to break AfterEffects. They only have to intend to go onto your property (your computer) and do something that you have not authorized them to do. In this case, they intended to install the update, but you did not grant them authority to break AfterEffects. Hence, an "intentional" interference with property.

      As an example, when you go to the dentist you authorize them to do a certain procedure (e.g. clean your teeth). If they, without your permission, remove a tooth then the they have stepped beyond their authority and committed a tort of trespass to the person. The dentist intended to remove your tooth, and you gave him some authority, but not the authority to remove the tooth.

      In the legal context, "intentional" torts (such as trespass) tends to be the compliment to tort in negligence. Liability in negligence arises when someone does something so poorly as to warrant compensation. For example, in the dentist example, if you did authorize the dentist to remove your tooth, but he improperly used the anesthetic and caused permanent nerve damage and your teeth to fall out, you cannot say he committed a trespass on the person. Rather, as he had full authority to remove the tooth, you must pursue remedy on the grounds that he negligently performed the operation.

      I hope that clarifies some.

    4. Re:Conversion by Ohreally_factor · · Score: 1

      You have some quite novel ideas about intent. It's a good thing you muddied the issue with your last paragraph, which is the only one that holds any water.

      If you have an analogy that doesn't sound like sophistry, I'd love to hear it.

      --
      It's not offtopic, dumbass. It's orthogonal.
    5. Re:Conversion by debrain · · Score: 1
      This concept of intent as part of intentional torts dates back 500 years in the common law; it is hardly novel, predating the United States of America by centuries.

      From Trespass to chattels:

      A vendor can attempt to dispute a trespass claim on the grounds that the user consented to the terms of the contract. Even if consent was given for certain access, a user may still have a valid trespass to chattels complaint if the vendor has exceeded the contractual terms, if the contract is found to misrepresent the actual functioning of the product, or if the consent has been withdrawn. A vendor can be held liable for "any use exceeding the consent" given." (Restatement (Second) of Torts 256) From Conversion:

      ... the intent to take or otherwise deal with the property is enough to support the claim, and it doesn't matter whether the defendant knew that the act would constitute interference with the property of another. I can attest to the validity of both (though one must turn to their respective jurisdiction's jurisprudence for particulars), having won a trial in superior court (small claims) on trespass to chattel, and in a court of appeal for a class action on conversion. The good case law has effectively identical fact patterns to what I stated in my last, with the legal conclusion I provided.

      I humbly but correctly suggest that your confusing of sophistry for centuries old law is stupidity and ignorance, and your reply obnoxious, unfounded and unsupported. Kindly learn something about your world and then how to contribute to it, or do the rest of the people in your world a favour and just be gone.

  23. Apple does this all the time by Stele · · Score: 4, Informative

    Apple is notorious for stuff like this. They have all sorts of shared components (like QuickTime, FxPlug, etc) that they update independently from each other. I develop for Final Cut Pro and Motion, and the last time I installed a beta for them, they installed a component which broke QuickTime. Now I can't launch the QuickTime player, iTunes, iMovie, or any other app that relies on certain QuickTime codecs, without them crashing immediately. Recent updates to QuickTime haven't fixed the problem either. And of course you can't uninstall anything without reinstalling the OS. Look around - there are plenty of people asking for the "Quicktime deinstaller" which does exist but has its own problems.

    Between stuff like this and having to essentially port my code every time they release a new version of OS X, and the constant switching between processor architectures, APIs, UI design requirements, etc. all I can say is it REALLY sucks being a Mac developer.

    1. Re:Apple does this all the time by Library+Spoff · · Score: 1

      Constant switching between processor architectures? Hardly, it's not like they have changed every year or every other year. stop trolling. Changing from ppc to x86 may of been a pita for you but get over it...

      --
      Acid House saves Souls
    2. Re:Apple does this all the time by Mikey-San · · Score: 4, Funny

      I develop for Final Cut Pro and Motion, and the last time I installed a beta for them, they installed a component which broke QuickTime.

      So the last time you installed software that was known not to be production-level, it was not production-level?

      Holy. Shit.

      --
      Mikey-San
      Karma: +Eleventy billion (mostly affected by watching Celebrity Jeopardy)
    3. Re:Apple does this all the time by Stele · · Score: 1

      I guess you are one of the lucky Apple developers that HASN'T had any trouble with each new OS release, API change, processor change, ABI change, etc?

      Which Mac products have you developed? I'd like to check them out and see how you did it.

    4. Re:Apple does this all the time by yabos · · Score: 1

      So why are you installing BETA software on a machine that you need for work?

    5. Re:Apple does this all the time by Anonymous Coward · · Score: 0

      Why would you lie?

      You claim to be an OS X developer, but your complaints aren't along the lines that actual OS X developers have. Furthermore, you post anti-apple sentiment in nearly every Apple thread, and you even manage to work in anti-apple, pro-MS sentiment in Vista threads.

      Do you get a kick out of trolling the idiotic slashdroids or something?

      Go fuck yourself, you broke-ass, unemployed windows user.

    6. Re:Apple does this all the time by Anonymous Coward · · Score: 0

      "you can't undo an Apple update without a complete re-install of the OS..."

      What?

      aren't there plenty of OSS apps (rsync) and shareware (SuperDuper, CCC, et al) and aren't drives cheap enough to have a sandox for whenever your futzing with the OS? (which, to me, includes any update.)

      not to be an assclown, but this is just basic. isn't it?

      (mod down as needed)

    7. Re:Apple does this all the time by Stele · · Score: 1

      Because we are asked by Apple to have our plugins ready for sale when the final versions of said applications release, and the only thing we have to work with are beta versions of said applications.

      It's not really that hard to understand.

    8. Re:Apple does this all the time by Stele · · Score: 1

      If you'll look at my user info you'll see that I am a partner in several companies, all of which make high-end special effects software for the movie industry. Most of my software is designed to run on Windows, OS X, and Linux, and is used pretty much everywhere. I worked closely with Weta during the production of King Kong, and am doing so on a daily basis with other studios around world in other emerging areas of special effects. I have been writing awarding winning commercial software (including software that won an Academy Award) since 1992.

      So... why would I lie?

      Maybe YOU should grow the fuck up and get a job before spewing ignorant drivel, you anonymous coward.

    9. Re:Apple does this all the time by yabos · · Score: 1

      That's why you have a test system. It's not really that hard to understand.

    10. Re:Apple does this all the time by toddestan · · Score: 1

      No matter what, it's the user's fault. Apple is infallible. Easy to understand, no?

  24. It is possible to roll back by blootsvoets · · Score: 5, Informative

    Full discussion on http://discussions.apple.com/thread.jspa?threadID=1342677&start=30&tstart=0, which makes the summary quite lame. The fact that subtitles also broke with QT 7.4 does say something though..

  25. To further that by phorm · · Score: 1

    Quick to OSX is somewhat akin to what Internet Explorer is/was to Windows. It has in some cases deep ties with the OS, and modifying it therefore can change the behavior of the OS or other apps.

    1. Re:To further that by toleraen · · Score: 1

      Except I can uninstall updates made to IE.

  26. It's not vendor lockin by alexhmit01 · · Score: 5, Informative

    Quicktime is Apple's underlying media subsystem. It's not bolted on. The Quicktime Player is bolted on to wrap the functions and play videos. The Quicktime Pro program that they sell enables editing. There is no lock-in, because anyone can provide a media layer, and anyone can access Quicktime. Even Realbasic Apps can bundle Quicktime and do whatever they want. You could write your own media player with it's own DRM and send content to Quicktime (although hackers would grab the unencrypted layer inside of Quicktime).

    There should be a way to roll-back the Quicktime update, because the Package should limit changes to the Quicktime Framework and Quicktime Player apps, but I don't know that there isn't Quicktime code everywhere. It should still exist, but it's not a media player, and it's not vendor lockin.

    MS gets nailed for Vendor lock-in for bundling not core programs and not letting them be removed. On a Mac, if I don't want Safari, Quicktime Player, iTunes, etc., I just drag the Application to the trash and I never see it again. I still have the underlying OS Components of WebKit (I think that it's an OS Level Framework now) and Quicktime, but I don't have the applications. Microsoft REFUSED to allow the deletion of IE/WMP, and when forced by the courts to provide a version without them, removed the underlying OS components to break Windows.

    That's why MS's bundling behavior was problematic, and Apples not so much. Apple lets you remove applications you want without hosing the OS. MS refused to let you remove the application without removing the OS Components, and you NEED media capability even if you don't want WMP, and you NEED the HTML component, because many applications use it once you make it a standard OS Component.

    1. Re:It's not vendor lockin by AeroIllini · · Score: 1

      Also, Microsoft is a convicted monopolist. Apple is not. That means the rules are different for Microsoft than they are for Apple.

      Although, that doesn't seem to matter much to the current Department of Justice...

      --
      For security, the MD5 hash of this message and sig is 09f911029d74e35bd84156c5635688c0.
    2. Re:It's not vendor lockin by jameson71 · · Score: 1

      So to summarize your comment, the difference between MS and Apple is Apple allows you to drag the shortcut into the trash.

    3. Re:It's not vendor lockin by SkipRosebaugh · · Score: 2, Informative

      No, Apple allows you to uninstall the application (dragging the app into the trash).

    4. Re:It's not vendor lockin by thechao · · Score: 1

      A little bit of bullshit... I *hate* Safari. I've dragged that fucker to ./Trash and rm'ed maybe 8 or 10 times now. Let me go check in Applications real quick ... la dee da ... yup: IT IS RIGHT FUCKING THERE.

    5. Re:It's not vendor lockin by TheNetAvenger · · Score: 0, Flamebait

      I just drag the Application to the trash and I never see it again. I still have the underlying OS Components of WebKit (I think that it's an OS Level Framework now) and Quicktime, but I don't have the applications. Microsoft REFUSED to allow the deletion of IE/WMP, and when forced by the courts to provide a version without them, removed the underlying OS components to break Windows.


      This is where your post leaves reality... You could drag the IE Applicaiton and the WMP application to the freaking trashcan just as easily in Windows, and just like OS X, the core libraries for HTML rendering and WMP decoding are STILL there, just as the Safari HTML rendering and OS X Quicktime decoding are STILL there. Where you are trying to prove a difference, there is NONE.

      This is also where Windows and MS's design has an advantage as Windows Audio is codec agnostic, and you can use Windows for years and never need to invoke the WMA/V codecs, and use your favorite third party codec technology all the way.

    6. Re:It's not vendor lockin by Tacvek · · Score: 1

      Indeed, I don't think most Windows users really understand that on a Mac most applications are in a bundle form making the entire application look and act like one giant file. So dragging the icon for that file actually removes the program. Indeed, the whole system is why there is nothing like a start menu in OS X. Common programs generally have shortcuts on the doc (which to windows users is a very unusual form of the taskbar), or shortcuts on the desktop. Otherwise users simply browse the /Applications folder for the program they want. (closest equivelent in older vesrions of windows is the "Program files" folder, although IIRC Vista now uses a "C:\Programs", or if you prefer more unixy paths, you can validly call it the "/Programs" folder.

      --
      Stylish sheet to fix many problems in Slashdot's D3: https://gist.github.com/801524
    7. Re:It's not vendor lockin by Invidious · · Score: 1

      That's just because Apple isn't as popular. ;)

    8. Re:It's not vendor lockin by Your.Master · · Score: 1

      That means the legal rules are different, not the validity of the technical design.

    9. Re:It's not vendor lockin by jameson71 · · Score: 1

      Ok, the "app bundle" is gone, but the "application framework" is there? Microsoft was forced to remove the entire "application framework" from windows. Maybe my analogy was off. Perhaps it is more like "dragging iexplore.exe" to the trash but leaving all the dlls behind. Not that i am much of a MS apologist, but this seems like using different names for similar things and acting like its totally different because its Apple to me.

    10. Re:It's not vendor lockin by Tacvek · · Score: 1

      Ok, the "app bundle" is gone, but the "application framework" is there? Microsoft was forced to remove the entire "application framework" from windows. Maybe my analogy was off. Perhaps it is more like "dragging iexplore.exe" to the trash but leaving all the dlls behind. Not that i am much of a MS apologist, but this seems like using different names for similar things and acting like its totally different because its Apple to me. While frameworks can be used to wrap fairly unimportant DLL's, they rarely are. Generally they wrap a large set of interrelated DLL's that are used by many programs. In this case, the quicktime framework is closer to the DirectShow windows component, which still ships in the versions with WMP removed. If they did not, many applications including quite a few alternative media players would not work at all. Further, it is hard to remove the DirectShow system even if you wanted to. The Quicktime framework can be deleted from a Mac without nearly as much hassle, although many (most) Mac applications dealing with video would stop working.
      --
      Stylish sheet to fix many problems in Slashdot's D3: https://gist.github.com/801524
  27. It never ceases to amaze me by Foerstner · · Score: 2, Interesting

    ..how, whenever Apple fucks something up, Slashdot fills up with comments taking shots at the "Apple Fanboys" and their supposed zealous defense of Apple.

    "Just wait, the Apple Fanboys will blame this all on Microsoft"
    "But all the fanboys said this was unpossible!"
    "Ooh, the fanboys will be crying over this one!"

    I've yet to actually see one of these fanboys.

    --
    The US free market: two halves of a government-granted duopoly are free to set the market price.
    1. Re:It never ceases to amaze me by MrHanky · · Score: 3, Insightful

      Well, you could just read the comment I replied to, for instance.

    2. Re:It never ceases to amaze me by Foerstner · · Score: 1

      Oh, really? Where does it mention Apple at all?

      --
      The US free market: two halves of a government-granted duopoly are free to set the market price.
  28. A little confusing by pat+mcguire · · Score: 4, Funny

    This whole "QT" thing bewilders me. I don't know whether to mindlessly flame Apple or KDE...

  29. Apple doesn't always remove posts by Shawn+Parr · · Score: 2, Informative

    Secondly, I've never been happy with the way Apple seem to always deny issues by removing forum posts

    But Apple doesn't always remove negative posts. Here is a huge thread on some major bugs in their Airport Extreme Base Station, with over 20,000 views and 300+ replies. It has been around for a few months now.

    People like to jump on Apple for removing posts, however their forum has some pretty clear rules on what is considered acceptable and what isn't. Usually deleted threads/posts are done so for a reason. If that person, or another, re-wrote the post to follow the guidelines it would very likely stay. Yes, Apple's moderators are a bit more - zealous - than on other forums, but they are not some weird underground conspiracy group, they are just trying to keep the forums focused and friendly.

  30. So did the I-Tunes Kill My Burner As Well? by gadlaw · · Score: 1, Troll

    Just wondering, all of a sudden my DVD/CD burner makes coasters for me and there isn't anything different on my computer. I've refused I-Tunes desires to update for a month or so but maybe it slipped something in to screw with my other apps as well? This is not cool.

    --
    Enjoy your Karma, after all you earned it. Feel your Karma Joe, feel it burn.
  31. This is a QA failure - typical by Ralph+Spoilsport · · Score: 5, Interesting
    and someone is getting his butt chewed by his supervisor. I used to work at Apple testing video stuff, so I know (I got my butt chewed a few times).

    Apple has extensive testing, and QT is one of the more extensively tested systems. All the major programs are in a test matrix. It doesn't take THAT much effort to do a basic run on say, a dozen or so major apps - an afternoon is all it takes, really.

    A minimal test matrix would be a grid with check boxes and comments.

    FCP
    open (Y/N) open new project (Y/N) open old project (Y/N) capture video (Y/N) process video (Y/N) export to tape (Y/N) export to QT file (Y/N)

    iMovie
    open (Y/N) open new project (Y/N) open old project (Y/N) capture video (Y/N) process video (Y/N) export to tape (Y/N) export to QT file (Y/N)

    Premiere
    open (Y/N) open new project (Y/N) open old project (Y/N) capture video (Y/N) process video (Y/N) export to tape (Y/N) export to QT file (Y/N)

    After Effects
    open (Y/N) open new project (Y/N) open old project (Y/N) capture video (Y/N) process video (Y/N) export to tape (Y/N) export to QT file (Y/N)

    iDVD
    open (Y/N) open new project (Y/N) open old project (Y/N) capture video (Y/N) process video (Y/N) export to tape (Y/N) export to QT file (Y/N)

    DVD SP
    open (Y/N) open new project (Y/N) open old project (Y/N) capture video (Y/N) process video (Y/N) export to tape (Y/N) export to QT file (Y/N)

    etc. It isn't fucking rocket science, and a single failure on ANY of that is/should be enough to delay the project. I can't imagine someone in QT QA signed off knowing 7.4 would break Adobe AE. While QT does have a prod schedule, it's not like it's tied to NAB like FCP, or the Dev conferences like other apple apps and systems. And it's not like it's some huge number of man hours to fix it. Apple has a software library FILLED to the gunnels with all the minty goodness and this kind of testing is something they do. My guess is someone fucked up and either check AE as working without testing it, or its simply didn't get tested in some imaginary rush to get the latest rev out the door. Either way, some flunky's going to get a lot of heat.

    RS

    --
    Shoes for Industry. Shoes for the Dead.
    1. Re:This is a QA failure - typical by myowntrueself · · Score: 1

      and someone is getting his butt chewed by his supervisor. I used to work at Apple testing video stuff, so I know (I got my butt chewed a few times).

      Stop! Please! You are making it sound like fun...

      --
      In the free world the media isn't government run; the government is media run.
    2. Re:This is a QA failure - typical by jonwil · · Score: 1

      Apple probably needed to get the new Quicktime and iTunes out on an accelerated schedule so that everything was in place for the new video rental service hence the lack of QA.

    3. Re:This is a QA failure - typical by Anonymous Coward · · Score: 0

      It isn't fucking rocket science

      Well then I guess they had the best man for the job.

  32. The BEST answer is always by Anonymous Coward · · Score: 0

    The best option is ALWAYS to not use Quicktime.

    Just say NO.
    Friends don't let friends use Apple software. Or IBM software.

  33. More and more Apple is slowly becoming Microsoft by Orion+Blastar · · Score: 1

    or like Microsoft every month or so.

    First Leopard had Vista-like bugs, then Time Machine got broken due to bugs, and now Quicktime had bugs that disable video editing software.

    Where will it end?

    --
    Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
  34. And how did you resolve this? by Animaether · · Score: 1

    Just curious - as most seem to have just shrugged this off and purchased a new license of QuickTime Pro last time this happened. Now, granted, it's hardly the most expensive piece of software in the world - but one would think people would be a little less eager to just roll over?

    1. Re:And how did you resolve this? by BlackSnake112 · · Score: 1

      Updating itunes shouldn't force an update of the PAID version of quicktime. If only the free version of quicktime is installed, then fine update that version. But the paid version should only be updated with another paid version.

    2. Re:And how did you resolve this? by Anonymous Coward · · Score: 1, Interesting

      No, it's not expensive, but I can tell you this: I will never again pay Apple even a dime in ransom the next time they hold my Quicktime Pro functionality hostage.

    3. Re:And how did you resolve this? by orgelspieler · · Score: 1

      I solved it by getting a friends license information and using that. If Apple thinks I'm paying twice because of their deceptive practices, they're smoking crack.

  35. Just customer misuse by Anonymous Coward · · Score: 0

    The problem is just people misusing products and doing what they are not supposed to (like jailbroken iPhones) then getting fussy when they get spanked.

  36. A similar thing happened with AE 5 and Tiger by StreetStealth · · Score: 3, Informative

    I learned this lesson well in 2005 when I gleefully preordered and upgraded to Tiger only to find out that After Effects 5's non-standard use of Quicktime APIs resulted in highly unstable audio with the new version of QT that came with the OS. Just scrubbing video back and forth inside the app would produce Quicktime errors, and the only way to get a complete render was to render without audio and add the soundtrack in afterward.

    I don't trust Adobe or Apple to be in sync on this stuff.

    --
    Your mind is clear / The things that you fear / Will fade with how much you / Believe what you hear
    1. Re:A similar thing happened with AE 5 and Tiger by networkBoy · · Score: 1

      And this is why I don't upgrade.
      If I have a purpose machine (I have three) I don't change them for anything.
      They live on an isolated network, their only connection is to the server, which hosts data for them. There are ghost images of the disks, so if the inevitable* happens I can go back.
      It's a bit obtuse, but it works. No reason to upgrade my video editing system. By the time I need new features it's likely time for a hardware refresh anyway.

      *one of them is Windows. Guaranteed doing nothing it will manage to break its self with wierdness.

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    2. Re:A similar thing happened with AE 5 and Tiger by Jesus_666 · · Score: 1

      Reminds me of how mplayer utterly dies on Leopard. Not only can't it play back video, it actually somehow corrupts parts of OS X so that you can't run QuickTime Player or VLC until the next rebbot, but Quick Look works fine. Since this happens only to mplayer, I assume that they, too, don't use the APIs quite like they're supposed to.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
  37. Informative? NOT by Anonymous Coward · · Score: 0

    I hope you were "trying" to be funny if not... You OBVIOUSLY have NO IDEA how Macs work. Not using QT in Windows is an option but is certainly not with a Mac. Every app is hooked to the Quicktime libraries from iTunes, and the rest of the iLife apps, to the Finder itself.

    That like saying don't use the Explorer in Windows. Could it be done? Maybe. Is it practical? NO.

    Also QT is not just a player it is an editor. Windows Media player is garbage in comparison across the board and still has the same type DRM. In Macs, as it is Windows, you can bypass the DRM if you work hard enough. I am guessing Streamclip would take care of this issue. ;)

  38. Reinstalling may not be an option; activation by Digital_Quartz · · Score: 1

    Since many Adobe products now require product activation (not sure about After Effects specifically), you may not be able to do an OS reinstall without a phone call to Adobe to plead with them to let you reinstall your software.

    1. Re:Reinstalling may not be an option; activation by jabelli · · Score: 1

      Only if you're stupid enough to reinstall the OS before you click Help -> Transfer Activation. Unless this is a feature unique to the Windows version.

    2. Re:Reinstalling may not be an option; activation by wilson_c · · Score: 1

      Nah, you don't need to plead. Adobe, and just about every other software vendor I've had to deal with, are pretty cool with re-activations. Their attitude about these things seems to be if you're calling them, you're probably not stealing from them. They've never been anything other than helpful to me in these cases. I'm an IT consultant overseeing hundreds of workstations for productions companies, so I have to sort this stuff out a few times a week.

  39. double standard by insanius · · Score: 1

    defective by design....o wait, it's an apple product.....scratch that......NEW FEATURE!!!!

    1. Re:double standard by Anonymous Coward · · Score: 0

      I was just about to say that too!

  40. Didn't Apple *fix* the shared library problem? by Anonymous Coward · · Score: 0

    Everyone always tells me that the way Linux and Windows handle shared libraries is wrong, and that Apple has fixed it through the magic of application bundles. If that is the case, then how do you explain this?

    1. Re:Didn't Apple *fix* the shared library problem? by Farmer+Tim · · Score: 1

      Everyone always tells me that the way Linux and Windows handle shared libraries is wrong, and that Apple has fixed it through the magic of application bundles. If that is the case, then how do you explain this?

      Easily: QuickTime is still Windows/Linux-like shared libraries (possibly because it's the media subsystem and must be available to the OS and multiple applications simultaneously without conflicts*). The QuickTime Player is just a front end which doesn't include the libraries as part of the application bundle (they're in /System/Library/Frameworks and */Library/QuickTime). After Effects doesn't contain it's own set of QT libraries either, hence the problem.

      If anything, this is proof that the bundle approach is sound.

      *Disclaimer: the last time I read any developer notes was late last century (!), so I could easily be wrong about this reason.

      --
      Blank until /. makes another boneheaded UI decision.
  41. I think /. needs a new tag for Apple. by Anonymous Coward · · Score: 0

    Something fitting. I like the idea of tying "evil empire" to the three beasts: Google, Microsoft and Apple. If not tie it to Google, then at least give it to Apple and Microsoft. They're both deserving of it.

  42. Re:Informative? NOT by Mister+Whirly · · Score: 4, Insightful

    "Windows Media player is garbage in comparison across the board and still has the same type DRM."

    You may have a point but, the WMP updates have never borked your Windows system to the point where you need to re-install the OS to get functionality that it broke working again. Funnily enough, "it just works".


    Can you see the new Mac/PC commercial?

    PC:"Hi. I'm a PC."
    MAC:"Hi I'm a Mac I'm a Mac I'm a Mac I'm a Mac"
    PC:"Gee Mac, looks like your video is stuck in a loop"
    MAC:"I know. I installed an update to Quicktime and now I can't edit videos anymore!"

    --
    "But this one goes to 11!"
  43. I want to work where you work by swb · · Score: 1

    ...or at least sell stuff to you, because I don't think there's many places, ESPECIALLY video editing shops, that have all this extra equipment which perfectly mirrors their production equipment, that they can do these tests on, let alone the time and/or personnel to mirror/clone drives, test updates, etc. I've been there, done that in an advertising agency for 13 years, and we barely had IT budgets to make stuff work, let alone have 2x of everything.

    At a certain point, you have to trust the vendor to produce stuff that isn't badly broken.

    IMHO, as a person who likes his Apple products (Macbook, iPod, iTunes), I think Apple has been remodeled too much along the lines of a consumer electronics company where bugs, broken features and planned obsolescence are the norm, rather than as a computer company where there's some general expectation of only-slightly-broken software.

  44. Re:Does this suprise anyone? by MacColossus · · Score: 5, Informative
  45. Damn it, why am I a troll if I ask a question? by gadlaw · · Score: 0, Offtopic

    I have a problem new to me, you know, the burner refuses to work any longer. Put an external Plextor drive on and it works but the regular installed DVD burner doesn't work any longer. This story has to do with installing an app and it breaking other apps. Seems similar to my mind. I love my Apple stuff, I Tunes is great for organizing music and I especially like the organization of podcasts and online radio stations. Great stuff but the article talks about Apple having installed an update that breaks other things, - I have another thing that is recently broken - so I ask a question and perhaps someelse has an insight or knowledge that I don't have - so whoever said I'm a troll - Go F yourself.

    --
    Enjoy your Karma, after all you earned it. Feel your Karma Joe, feel it burn.
  46. Re:Informative? NOT by Anonymous Coward · · Score: 0

    WMP != QuickTime

    Quicktime is a full layer of AV applications. It's not just a player.

    No, a better comparison would be, have any IE updates every borked your Windows system? And the answer would of course be yes.

  47. Good thing I have iTunes for Linux by thanksforthecrabs · · Score: 1

    Oh, wait.

  48. Re:Informative? NOT by Mister+Whirly · · Score: 3, Insightful

    "have any IE updates every borked your Windows system?"

    No, I have never had any IE update remove basic functionality from the OS that the only remedy was re-installing the OS. IE can be rolled back to previous versions simply by uninstalling the updates. I have had updates from MS that have broken things before, sure - but never to the point where and entire re-installation of Windows was necessary, and that was my point.

    --
    "But this one goes to 11!"
  49. Dear Steve by geekoid · · Score: 1

    This DRM crap will cost you everything the Apple has gained in the last 5 years.
    You know DRM can't work, complicates the works, and only hurts the law abiding.

    Sincerely yours,
    Reality.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    1. Re:Dear Steve by Frank+T.+Lofaro+Jr. · · Score: 1

      Worse, it turns law abiding people trying to make fair use of content into criminals simply because they did something the developers programmed the computer not to allow until fixed, and fixing intentional bugs allowing you to use content is a Federal felony.

      --
      Just because it CAN be done, doesn't mean it should!
    2. Re:Dear Steve by mjwx · · Score: 1

      This DRM crap will cost you everything the Apple has gained in the last 5 years. You know DRM can't work, complicates the works, and only hurts the law abiding. Sincerely yours, Reality.
      The Distortion Field says NO. Sincerely yours, Steve
      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  50. Good Thing... by Anonymous Coward · · Score: 0

    that "It Just Works."

  51. Time machine can't roll back? by BenBoy · · Score: 1
    From TFS: Unfortunately, it is not possible to roll back to a previous version of QT without doing a full OSX reinstall.

    I doubt that's true, else what is time machine for? Surely if it's worth a damn, it (time machine) can roll you back to pre-upgrade status ...

  52. downgrading, or cross-grading other apps by howlatthemoon · · Score: 2, Informative

    There is a straight forward way to downgrade without OS reinstall. Google "downgrade quicktime 7.4 to 7.3" and you will find the instructions. It is not too difficult. You need the installer file and Pacifist. Not the most elegant solution, but which quicker than OS reinstall. This might be in other comments as well, so sorry if this is repetitive. Despite the uproar, I really wonder what the impact is? During the period when Abobe was not updating video apps for the Mac, we switched to Combustion and Motion for our motion graphics work. When Adobe came back to the market and our CS3 suite came with the video apps, we installed them, but no one in my shop uses them anymore. If you want to gripe, the recent FCP upgrade that changed file formats so projects were not backwards compatible was a much bigger headache, and it was one line buried in the changes document, whereas it should have been a prominent point at the top, and I would have heartily endorsed the use of the blink tag for this. One other question, the summary states that video apps are involved, but AE is the only one I have heard about, which other applications are affected?

  53. Must be Microsoft by BSDetector · · Score: 0

    Damn Microsoft!!!

  54. Its quite obvious... by Anonymous Coward · · Score: 0

    It must be nice to develop on certain types of hardware with no variables so you dont have to worry about screwing something up.

    Oh wait?

  55. Re:Informative? NOT by Luscious868 · · Score: 1

    No, I have never had any IE update remove basic functionality from the OS that the only remedy was re-installing the OS. IE can be rolled back to previous versions simply by uninstalling the updates. I have had updates from MS that have broken things before, sure - but never to the point where and entire re-installation of Windows was necessary, and that was my point.

    At least you have a choice as to whether or not you want to upgrade when Apple releases an update. Unlike Microsoft.

  56. Re:Informative? NOT by Mister+Whirly · · Score: 1

    I always have a choice. We have our own Windows Update Server where I work that only sends the updates we choose to push out. I don't blindly trust anyone.

    --
    "But this one goes to 11!"
  57. Re:Informative? NOT by Luscious868 · · Score: 1

    I always have a choice. We have our own Windows Update Server where I work that only sends the updates we choose to push out. I don't blindly trust anyone.

    Now we're talking apples and oranges. In a corporate environment with an IT department, you should never run into a situation where an update (from Microsoft, Apple or anyone else) hoses a system because said update will be properly tested and only rolled out once IT confirms that there aren't any issues with it.

    Average consumers don't have that luxary. Updates are pushed out by Apple and Microsoft, and in Apple's case, you get a choice as to whether or not you want to install said update, that has proven to not always be the case with Microsoft.

  58. QT is an "OS" Upgrade by Ohio+Calvinist · · Score: 1

    As a Mac user, I can say at QuickTime (since I used my first computer in the 8th grade) has always been the blemish on an otherwise positive Macintosh experience. I've always found it to be slow, buggy, and always full of compatibility issues. Why not create a rather standard Quicktime subsystem, and simply have pluggable codecs for the difference revisions of QuickTime, that way you get backward compatibility and connectivity to other applications. If you're going to have QT be essentially an OS service, it should be pretty static between major OS versions (at least in the areas where it is a dependency of OS components, or a dependency of major applications using the API, not unsupported hacks).

    Have the player attach the the rather static subsystem so you can add GUI features, abilities, etc... in incremental versions.

    This would allow QT PRO users to take advantage of everything QT 7.4 can do, but allow Applications that depend upon it to be "frozen" to QT 7.x that it works for, until the vendor pushes a patch. I could see after an application crash, it contact the vendor and on next launch recommend attaching to the greatest "known working" quicktime engine, as the default choice, but listing all supported quicktime instances, so developers could choose the level of compatibility they require.

    It would be kind of like the idea where OO.org lets you choose the JVM installation you want to use.

    The biggest problem is that performing a QuickTime upgrade is a major OS change in the Mac OS, and often leads to incompatibilites (better on OS X, terrible with = OS 9.x's and its extension madness). Users tend to look at upgrading QT just like Flash player, but on the Mac in particular, it should be seen more like a service pack on Windows.

    --
    Forgive my spelling from time to time. I'm often posting during short breaks.
  59. Re:Informative? NOT by Mister+Whirly · · Score: 3, Insightful

    You have a choice on the Microsoft updates also. You can either - automatically download and install the updates, download the updates and choose when/which ones to install, inform you that updates are available but do not download automatically, or do nothing. The choice is up to the user to set it the way they want it to work. There is no such thing as a MS update that automatically installs if you specifically tell it not to. So counter to your belief, there is a choice whether or not updates are automatically installed, and they user has control over that choice.

    --
    "But this one goes to 11!"
  60. I got a solution for you ...... by robi2106 · · Score: 1

    Easy, Don't use FCP or AE.

    Switch to Sony Vegas on a PC. :-)

    Flame on!

  61. quality vs. profit. by Anonymous Coward · · Score: 0

    Apple has a time schedule and profits to consider. 3rd party support will always be there. It won't move because the Mac is a great platform (when it works).

    So Apple said "get it out the door" at the cost of quality. Apple *WILL PROFIT* apart from this.

    The 3rd party people will be fixed, the iTunes store will gain 4-21% in revenue and Apple will make millions.

    We all make decisions like this. Speed, price, quality. Pick two. Apple chose the former two.

  62. Time Machine? by Anonymous Coward · · Score: 1, Informative

    Unfortunately, it is not possible to roll back to a previous version of QT without doing a full OSX reinstall.
    Apparently I have been misinformed about Time Machine's capabilities. One would normally assume it would be perfect for this. Not the case? Someone who understands the situation, should update the Limitations section of the Wikipedia page, I guess. Inability to recover a damaged system would be a pretty serious problem, if it's true.
  63. Apple is evil. News at 11. by Jesus_666 · · Score: 4, Insightful

    Seriously, is there anyone who's surprised at this? I own a MacBook Pro, but I don't have any illusions about Apple not being a bunch of scumbags. I mean, look at their rich tradition of suing rumor sites. Apple is evil, but they make good stuff. I might as well go and buy from another manufacturer, who is evil as well, but then I don't have a cleaner conscience and I don't get to use OS X.

    Of course you can build your own computer, but you still support a good bunch of evil companies because someone needs to manufacture the parts you're building with. If you don't want to support evil corporations you need to abandon pretty much everything our society is about.

    Yeah, our society is somewhat broken.

    --
    USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
  64. You CAN revert without reinstalling by DreadPiratePizz · · Score: 1

    You can simply download an older version of quicktime, like 7.3.x, and use the package extractor Pacifist to install the older version. I had issues with the update, and went back this way. Totally fixed the problems.

  65. DRM? by amsr · · Score: 1

    So what does this have to do with DRM exactly? Looks like a bug to me...

    1. Re:DRM? by ORBAT · · Score: 0

      It has nothing to do with DRM, and it *is* just a bug. A serious one at that, but a bug nonetheless. It's not like they intentionally broke anything.

  66. As I said... don't feed the beast. by Plekto · · Score: 1

    http://slashdot.org/comments.pl?sid=426676&cid=22146228

    First the DTrace nonsense and then not 48 hours later, presto - something that does what we all feared... Jobs put Microsoft levels of DRM on the machine once most users, who sadly aren't smart enough to know how to fix the DTrace limitation and then hack the QuickTime to turn the DRM off, have "upgraded". And, no, this isn't even typical computer geek level of fixing - it's technical, so 95%+ of Macs are just not going to be fixed by the average user.

    Don't forget that Apple is exactly like Microsoft except that Jobs has ten times the charisma of Gates.

    Yet another reason to move to something else. Forced upgrades, DRM, spy and nanny-ware... It's becoming painful to deal with either of them at this point.

    1. Re:As I said... don't feed the beast. by PenGun · · Score: 1

      Dtrace source is available, the old stuff at least. So just remove the 'DONT_LOOK_AT_ME' whatever and recompile.

        Geez kids these days.

  67. Silently replacing QT with a newer version? by mr_lizard13 · · Score: 1

    And if you install iTunes, it will silently replace Quicktime with a newer version, without even giving you an option.

    Must be a Windows-specific thing. On OS X, Software Update just offered me up iTunes 7.6 and the new QT as separate items. I've installed iTunes but not QT. All seems to be running fine.
    --
    "We live in a global world" - Harvey Pitt, former Securities and Exchange Commission Chairman
  68. I'm not buying your propaganda. by ToasterMonkey · · Score: 1

    Clearly this QT issue is a bug, not an intentional DRM limitation. Don't be a douche and play this like Apple INTENDED to disable AE due to DRM policy.

    I also understand how useful dtrace can be, and while allowing processes to opt out of tracing is somewhat unfortunate from certain points of view, HOW does it make Apple as vile as you make them out to be?

    Jobs isn't an angle, Apple is a business, they want your money. Tell us something we don't know. Their products speak for themselves, and the fact that they ported dtrace AT ALL says a lot. Apple's DRM policies and implementations are far less restricting than Microsoft's. I dare you to prove otherwise. Go ahead, bring out the worst of Leopard DRM against the worst of Vista DRM, lets compare right here and now.

    You've just got an axe to grind, buddy.

    1. Re:I'm not buying your propaganda. by BSDetector · · Score: 0

      FANBOY!!! Truth Hurts!!!

    2. Re:I'm not buying your propaganda. by ToasterMonkey · · Score: 1

      Jobs isn't an angle, Apple is a business, they want your money. So... what, I'm giving them too much credit or something?

      Here, Gates isn't an angle, Microsoft is a business, they want your money too. Is that fair?

      Care to elaborate on your claim?

  69. Yep, and not an isolated one by Radical+Moderate · · Score: 1

    I was just talking to a buddy of mine this morning, who's been doing multimedia stuff on Macs for decades. Apple has really been out to lunch with their software lately. Look at the latest iMovie. They cripple it and remove a ton of features so that users actually prefer the previous version. It won't even run on my buddy's Mac because he has some MPEG2 files. iMovie tries to index his hard drive on startup (WTF?), it finds the MPEG2s and pukes. It's ridiculous.

    It seems like in shifting it's focus to consumer electronics Apple has really been dropping the ball on its software development. Although the incompatibility problems between Quicktime versions goes back to day 1 (or day 2, I suppose).

    --
    Never let a lack of data get in the way of a good rant.
  70. please mod parent down as flamebait by skinlayers · · Score: 1
    Once you install quicktime updates on OSX you can't un-install them without re-installing the OS? WTF is all this hoopla about Windows Containing DRM/WMP11 crap but quicktime being worse? I mean WMP11/Vista DRM doesn't stop you from using Pro tools EVER. WMP11 is about 20 megs of code sitting around that can be replaced with another player.

    WMP11/Vista DRM has nothing to do with Pro Tools' audio rendering, not to mention that Pro Tools uses a hardware dongle for its own copy protection, which is about the most annoying form of DRM. Good luck if you ever lose or break your iLok key! Conversely, almost all forms of video playback or rendering in someway interface with Quicktime on a Mac. In this way, Quicktime on a Mac is more like DirectX than WMP. iTunes and Quicktime Player (among others) are the actual front end apps that utilize Quicktime. Note, that Quicktime on Windows is a bit different. Its more like an additional API/framework as opposed to the main subsystem that all media output goes through, like it is on a Mac. Oh, and you can't actually 'replace' WMP11 on Windows. You can install an alternate player like MPlayer or VLC... which can also be installed on a Mac.

    Being a windows user another thing i can't stand is the stupid Apple Updater. No matter how you tell the program you don't want the f&**(@ installed it tries to update itself any chance it gets even if you just watch a quicktime.

    Actually, it VERY easy to decline an update and not have it pop up again... in fact, its simpler that doing the same in Windows Update:

    1. In Software Update click on the update you do not want to show again so it is highlight it

    2. Press the 'delete' key or go to Update -> Ignore Update...

    3. Click OK on the confirmation dialog.

    I don't want iTunes, don't want Quicktime, don't want a broken browser and i certainly wouldn't support an OS that meant upgrades to a media player could potentially break your purchased apps functionality with the only recourse being a re-install. Thats so WIN NT 4 which is so TEN YEARS AGO.

    Nobody is forcing you to use iTunes, or even Quicktime if you're on a PC. But like I said, not having Quicktime on a Mac would be the same as not having DirectX on Windows. Its a subsystem, not a player, and if it wasn't there something else would have to be in its place. You could always use Realplayer, or MPlayer, or VLC. Broken Browser? Safari 2.0.2 was released on Oct 31st 2005 and was the first offical build of a web browsers that could past the Acid2 test. Here we are in 2008 and it looks like IE8 (not out yet) will not be making the cut. Oh, and a DirectX update has NEVER broken Windows functionality? *insert sarcasm* Give me a break! Just take a look at all the things that DirectX 10 isn't compatible with... like Windows XP or DirectX 9 graphics cards!

    Oh, and in case you haven't notice, Apple would love nothing more than to do away with DRM.

  71. Re:Informative? NOT by NMerriam · · Score: 3, Informative

    The choice is up to the user to set it the way they want it to work. There is no such thing as a MS update that automatically installs


    Some people have very short memories.
    --
    Recursive: Adj. See Recursive.
  72. Has this been clearly shown to be due to DRM? by Guy+Harris · · Score: 1

    So what is the evidence that conclusively shows that this has something to do with DRM?

    Note, BTW, that one Adobe person says that "We're working with Apple to resolve the problem".

  73. Adobe Released A Fix Two Days Ago by GaryPatterson · · Score: 1

    In part I agree with you - if Apple make a mistake they should be held responsible and they should fix it.

    Interestingly, Adobe have already released an update:

    http://www.adobe.com/support/downloads/product.jsp?product=13&platform=Macintosh

    Now, why would Adobe release a fix if Apple screwed up? It could be that either Adobe screwed up and their code relied on some undocumented API behaviour or that Apple changed the APIs and Adobe updated their app to support the new APIs.

    Regardless of which it is, it doesn't look like a testing issue or a simple screw-up by Apple.

    1. Re:Adobe Released A Fix Two Days Ago by MrHanky · · Score: 1

      Why would Adobe release a fix? Well, let's see -- perhaps they want to have their software working on actual computers sold today. They have to adapt to Apple, not the other way around.

      At any rate, you're just proving my point that you people will blame anyone but Apple when they fuck up. Changing an API in a stable release is just that.

    2. Re:Adobe Released A Fix Two Days Ago by GaryPatterson · · Score: 1

      Well I didn't say Apple did change an API, just that that's one possibility. I'd be surprised if they did, and up until a few moments ago I expected it was an Adobe issue.

      Digging a bit further I see that the 8.0.2 update released by Adobe does not address this QuickTime bug, making my reasoning there flawed.

      Now we're back to an Apple screw-up.

      And who's this "you people?" Are they the same "You people will excuse anything in Windows" or "You people will blame anything but shoddy Linux design" or some other group that you want to lump together into a single stereotypical mass?

  74. Re:Does this suprise anyone? by Anonymous Coward · · Score: 1, Insightful

    Looks like most of the issues are fixed by this released today. http://www.adobe.com/support/documentation/en/aftereffects/Adobe_After_Effects_CS3_8_0_2_Read_Me.pdf
    Really? The only references to QuickTime I see in that changelog are one to a third-party codec suite, one to WYSIWYG color management, one to SDTV/HDTV color profiles, and one to an issue involving a specific corner case when rendering multiple frames simultaneously. What I can't find is any reference whatsoever to DRM permissions errors.

    So, uh, could you please point me to the part of that document that you think refers to fixing DRM permissions errors in QuickTime 7.4? Because I've scoured through it at least three times in two different languages and I still can't find it.
  75. We are now using FFMPEG and the Flash player :-( by fraktus · · Score: 1

    In my company (ArKaos) we now have to use FFMPEG for several codecs and implement a complete Netscape Host to be able to decompress flash animations.

    This situation is a complete nightmare but hopefully there are solutions if you want to continue to develop video software on the Mac.

    Implementing a Flash Host to overcome the Flash disaster of the 7.3.1 was not very easy even if the examples are on the web and the WebKit / Firefox source code is available.

    If Apple would support better the developers our life would be so much easier, for once we almost would prefer to be exclusively on windows :-(

    --
    In cyberspace nobody knows you're a cat!
  76. Re:Does this suprise anyone? by Basehart · · Score: 1, Funny

    It only mentions the fixes in the version you couldn't read.

  77. Re:More and more Apple is slowly becoming Microsof by Anonymous Coward · · Score: 0

    It's called software. The older a piece of software is and the more downstream dependencies it has the harder it is to change the software without breaking something. Microsoft's historical success is now Microsoft's historical burden - Apple's development process is now being affected by the success and age of OS X, but it's still a jetski compare to the oil tanker that is Microsoft.

  78. Apple and Microsoft... by Max+Threshold · · Score: 1

    Both need to get out of the software business and stick to the only thing they do well: hardware. Apple can keep making iPods and design the next generation of trendy PC cases, and Microsoft, well... keyboards and mice is about it for them.

  79. Wait Two Weeks! by WiseWeasel · · Score: 1

    That's ridiculous. Any smart user knows to wait two weeks before installing any Apple updates. Maybe one week if you're in a hurry for some reason. Then, if there are no reports of massive issues, proceed with the update. Installing their updates as they're released is just asking for trouble.

    --
    "I like systems, their application excepted", George Sand (French)
    1. Re:Wait Two Weeks! by xenocide2 · · Score: 1

      Which is of course stupid if it's a security vulnerability. Security patches are supposed to be as non intrusive and small as possible so as not to train people to do stupid shit like leave attackers a two week window. How many attacks against Windows do you were created because people analyzed the security patches to figure out what the problem was?

      --
      I Browse at +4 Flamebait

      Open Source Sysadmin

  80. Three Words.. by Anonymous Coward · · Score: 0

    Carbon Copy Cloner..

    DONT EVER.. and I repeat EVER install any of their
    software disabl-er-uh updates, without making a
    clone of your boot drive.

    When running Mac OS X it's pretty much S.O.P. kinda
    like using a condom when you're with a hooker!

  81. The 8.0.2 Patch Doesn't Work by GaryPatterson · · Score: 2, Informative

    Sorry for replying to my own post, but I've since found out that this patch does not correct the QuickTime bug, making my parent post invalid.

    Looks more like an Apple screw-up than anything else right now.

  82. Patch Doesn't Fix Bug by GaryPatterson · · Score: 1

    Sorry for replying to my own post, but I've since found out that this patch does not correct the QuickTime bug, making the first part of my parent post invalid. It looks more like an Apple screw-up than anything else right now.

    I stand by my other comments about the grandparent though.

  83. DRM - No Accountabilty by LinuxLuver · · Score: 1

    The whole DRM construct seems to be based around the assumption the user is guilty and all imposition or error must be put up with and no one is accountable for it. Apple (or any vendor) shold be required to compensate - in cash - users who suffer the loss of access to REAL function they have paid for.....as they have suffered REAL losses....while there is no proof that a downloader would have paid for any of the content s/he downloads. I recently went through the 440+ VINYL LPs I bought in the 1980s....and there would be perhaps 50 LPs there I would have *really* bought had I heard all that what was on them before buying them. I just didn't have the time to stand around in record stores for hours and hours listening to stuff I then wasn't going to buy. These days, when I buy music, I *know* want to pay for it.

    --
    Only boring people are ever bored.
  84. Re:Informative? NOT by CRC'99 · · Score: 1

    No, I have never had any IE update remove basic functionality from the OS that the only remedy was re-installing the OS.


    Wait. Video editing software made by a third party is now classified as basic functionality? When did this happen?
    --
    Sendmail is like emacs: A nice operating system, but missing an editor and a MTA.
  85. Re:Informative? NOT by Your.Master · · Score: 1

    The service Quicktime provides on a Mac to third party applications is basic functionality.

    This isn't Windows. Quicktime is important on Macs.

  86. Apple DRM [x] , Windows DRM [x], Linux DRM [?] by oloron · · Score: 0

    thankfully, there is no central point of attack for the **AA to impose their DRM agenda on, when the OS is by-the-people-for-the-people.

    -

  87. Linux and DRM by LKM · · Score: 1

    Because Linux does not support DRM? I find it kind of interesting that the Linux kernel supports trusted computing, while Mac OS X does not.

  88. We really need some AC from Apple to leak info by Ilgaz · · Score: 1

    In our ideal World, Apple has lots of machines having freely installed (donated by vendor) Adobe, AVID, Cleaner stuff and they also have couple of top downloaded freeware/shareware. When they package new final build update, they are testing it against those very critical apps which is the core pro business of Apple to see if any obvious horrible failure happens. If it happens, they call/mail their internal contact from respective company to release a fix or help diagnosing issue.

    Are we really making this up? Or is it "If it compiles, ship it" ?

    I better tell again for Video pros: You should be using a secured (firewall, _offline_ virus scan,local network connected only) Apple machine with ONLY recommended, tested OS X build by your vendor. You aren't a iPhone or Apple TV user to jump to all updates. For example if you are a AVID professional user, you should check this page: http://www.avid.com/onlinesupport/supportcontent.asp?productID=97&contentID=9941&browse= .
    See, they say:
    Avid Xpress Pro 5.7.2 (Jun 07) OS 10.4.9 QuickTime 7.1.6

  89. That's sort of a cop-out by Murrquan · · Score: 1

    There are lots of good people out there, so it stands to reason there are lots of good companies, too. I shop for groceries at Whole Foods, and use Red Hat's community Linux distro with the Mozilla Foundation's web browser and Google's free homepage.

    If you desperately need something made by teh ebil, there's always eBay, Craigslist and Freecycle. People buy more new things than they need and they throw things out all the time; buying used helps make sure that things don't go to waste. It's sort of like recycling, except that it saves you money. And it doesn't directly support the people that you don't like.

  90. OSX is based on *BSD Unix, Mach Kernel, Next by Orion+Blastar · · Score: 1

    and Classic Mac OS.

    So you are saying that the code in OSX is older than the code in Windows?

    Windows Vista is Microsoft attempt to rewrite parts of the OS, but I think it still has code that goes back to Windows NT and MS-DOS.

    Mac OSX is based on *BSD Unix code, the Mach kernel, NextOS, and the classic Mac OS (or at least Carbon is based on it). I think Mac OSX was necessary because Classic Mac OS was heading to a dead-end and taking a Unix route was the best thing that Apple can do.

    Still, Linux is older than OSX, but it doesn't seem to have the problems that Leopard has. Could it be that it also has to do with the way the OS is managed, or the way the OS development is managed? Like is Linus able to make better management decisions with Linux and the Linux kernel than Bill Gates or Steve Jobs does for their OS projects?

    --
    Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
  91. Lazy or Stupid? by bill_mcgonigle · · Score: 1

    and someone is getting his butt chewed by his supervisor. I used to work at Apple testing video stuff, so I know (I got my butt chewed a few times).

    Wait, so you're saying they were playing ping-pong, and it's not because they're overworked and understaffed, and Apple doesn't value QA anymore?

    You got your butt chewed for being lazy or stupid? If stupid, their systems didn't have enough checks (unintended double entendre...) If lazy, then, yeah.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  92. My Sony DSC-T70 is the worse camera I ever had. by egork · · Score: 1

    It can only make pictures in the bright sun or enough flash illumination. Everything else - impossible noise and smth. like 640x480 effective resolution. Only the case looks good.
    So I would like to know more about these CCDs, may be the one in my camera comes from Apple? :-)

  93. How To Fix This by Anonymous Coward · · Score: 0

    Apple > /dev/null & Microsoft > /dev/null

    World Fixed.
    Bye Apple & Microsoft.
    It Seems You Just Like Stuffing Everyone Up For Your Hollywood Pals.