Do Not Call Registry Gets Glowing Reviews
coondoggie writes to tell us that in a recent report to Congress by the FTC, the National Do Not Call Registry got glowing reviews. They seem to be well established now with $21 million in fees in the bank, 22 successful court cases, and an almost 70% approval rating. "In 2007, a total of 6,242 entities paid fees totaling $21,602,003 for access to the National Registry. According to the FTC, telemarketers and sellers can access registered telephone numbers and pay the appropriate fee for that access, if any, through an Internet website dedicated to that purpose. The only information about consumers that companies receive from the National Registry is the registered telephone number. Since the Registry's inception, a total of 18,197 unique entities have paid fees for access to the National Registry. The total amount of fees paid by all entities since the inception of the National Registry through the end of 2007 is $80,629,778, the report stated."
1) Still opt-out style. Unless you add yourself to the list, you are fair game for callers
2) Still ineffective against pollsters, politicians, and fundraisers
It's better than nothing, but there are certainly ways to make it better.
I thought the goal of the registry was to exclude marketers from getting this info? So who gve the glowing reviews?
Am I misunderstanding the article to believe the telemarketers only need to pay to have access to a list people signed up to not be telemarketed? Really?!?
~ Ron Fitzgerald
I have my home and mobile numbers on this registry, but recently I've been getting more calls from toll free numbers for various crap. I can't imagine how many I'd get without it though.
If things move to the point where it is socially unacceptable to bother people at home, then this is a good transitional state.
No one bothers people on cell phones. Probably due to pricing. Interesting, how the flat rate for the home line makes spamming people somehow acceptable.
Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
http://www.ftc.gov/os/2008/07/P034305FY0dncreport.pdf I'm still reviewing it, but for doing what it's defined role is, it seems to do it well (notwithstanding the exceptions for politicians, charities, etc).
Even if you're registered on the national list, I highly recommend that you check into state laws (and lists, if they have them), as there are variations in what is and isn't protected.
For fellow New Yorkers, here is the official NYS law regarding "Do Not Call".
Misery loves company. Online misery loves unsuspecting random strangers.
I love the Do Not Call Registry. I'm just concerned about it's ramifications to the first amendment.
One of our competitors trademarked the term "hypothesis". From now on, we will call them "boneheaded ideas".
Overall, things have improved a great deal. My telemarketing calls have probably dropped by about 75% since this law was introduced. But I still get WAY more than I should be getting (which should be none). Until they close these loopholes, a landline is still a bit of a pain in the ass.
Fortunately, both groups use computer autodialers which let me spot them very easily. If there is even the slightest pause after I say "Hello?" I know it's a telemarker (a normal person will respond immediately, an autodialer takes a little time to connect you with a live salesman). I've also found it helpful to always give my voicemail number at work as my "phone number" with any new company I do business with (telemarketers never leave messages).
I have a cousin who actually LOVES to get telemarketing calls, though. He has found all kinds of creative ways to screw with them. He will try to keep them on the line as long as possible, encouraging them with lots of questions and feigned interest, only to tell them "No" at the end (time is money for telemarketers). He will ask them "Hey could you hang on just a minute?" then put the phone down and go watch TV. My personal favorite is when he responds to them with "EXCUSE ME, but I'm trying to masturbate here!"
SJW: Someone who has run out of real oppression, and has to fake it.
Who are the 30% of people who don't approve of the Do Not Call list? The telemarketing industry is not that big. I don't think 30% of people are adamant enough to say that all telemarketing should be illegal, therefore they disapprove Do Not Call list: These people would probably be happy that there's something helping out. One statistic in the article showed that only 18% of respondents who placed themselves on the Do Not Call list now receive zero telemarketing calls, so maybe people don't feel the list is effective enough. But only 9% of respondents claimed no reduction in calls; 91% said the Do Not Call list reduced telemarketing calls. Yet these people still don't approve? I don't get it.
my blog
My gf worked for a telemarketer for 1 week before she quit out of frustration. They used a computer system that had thousands of scripted responses for any reason imaginable a person would use to reject an offer. The phone numbers were automatically dialed by the computer and when a number popped up that was on the DNC list you got a warning message on your screen. Of course everyone was told to ignore the message and make the call anyways. We later reported them to the police.
Tele marketers can choose to ignore the DNC list.
Put the television up rather loud, let them talk all the way through their script, agree that all the offers are very tempting (ahu, ahu) and then when you get an opportunity to ask a question, just say: "Do you think I will be able to get social security to pay for that?" ....buuuuurrr!
Posts, MyBio or Sig, may contain satire, sarcasm, bolded nouns be sardonic or even witty & be Church of SD
1. Cost onus is on the callers (i.e. I don't have to pay some fee to put my name on the list--the telemarketers have to pay to get it or risk breaking the law).
2. I have no idea what the costs associated with running the lists are, but 21M for 1 year in fees sounds pretty good. A government program that doesn't waste a lot of money--hallelujah.
3. It has the desired effect. 91% with decreased unwanted calls.
Another reason people might disapprove is that the Do Not Call list preempted state laws that let the person called sue for a nontrivial chunk of change. The federal law only allows the fed to fine and sue. Then the fed gets the money and the callee only gets more aggravation.
Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
I have every number I own (about 7) in the dnc and I get more calls now than I've ever received. The companies took a year or so off but then the calls really started. The only difference is that outbound call centers are used that refuse to provide any information about who they are or for whom they're calling. They do everything they can to "qualify" you for a purchase and everything they can to avoid any identification of who they are until you're fully "qualified." I got a call about 10 minutes before seeing this posting and it's maddening. I don't see any effective enforcement and certainly no reduction in calls made to me.
telemarketers and sellers can access registered telephone numbers and pay the appropriate fee for that access
I'm confused, what exactly are they paying for?
Are they paying the FTC for permission to call those people even though they are on a Do Not Call list?
Or are they required to pay to find out who they are not allowed to call? Not that I disagree, if a telemarketer wants to telemarket they certainly should be required to pay a tax so-to-speak.
All I have is a cell phone, no home phone.
If I don't know the number I don't pick it up...If it's important they will leave a message.
The greatest revenge in life is massive success.
The DNC list is the wrong solution to the problem. If you are unhappy with the number of telemarketer calls, you should be complaining to your service provider. Make it their duty to filter the calls coming to you, using whatever technology they desire. If they fail in that regard, switch to a service provider that will make it happen for you.
We should in general avoid a "National _____ List" whenever possible. Besides the rights violations that come with government-backed compulsion, there is also the needless risk of exploitation that comes with advertising your personal information. Anyone here would find it laughable if there ever was an attempt at a National Do Not Email List.
That can be an interesting thing to keep in mind, when looking at the same principle in other contexts. If people are allowed to use other people's private property (my cellphone provider's network and my phone) without the owners' consent for purposes of political speech, then perhaps I am allowed to use flickr's server without the server's owner's consent, for my political speech.
Well, ok, not really. :-) In the phone context, we're talking about a law (you are not allowed to spam cellphones) which had to be exempted for free speech, whereas congress hasn't tried to pass a law saying you're not allowed to upload photos to servers. (If they did, then the courts would create an exemption there too.)
As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
Congress should be ashamed that this is most highly thought of and effective law passed in the last 30 years!
Professional Politicians are not the solution, they ARE the problem.
In most states, even if you call 911 *and they answer*, there is no legal requirement for the police, fire department, etc. to respond.
They generally have a duty to society as a whole, but no duty to any specific individual or group of individuals.
This is a typical example of how the boogie-man of "government regulation"[1] helps the people.
[1] The usual code-phrase used to mean government regulation of corporations
"A great democracy must be progressive or it will soon cease to be a great democracy." --Theodore Roosevelt
Surely it would not be hard to compel everyone who wants to make these calls to register their caller ID and a classification of their business with a national register that publishes the database on the internet for free (perhaps as a part of the process of purchasing the do-not-call-list).
that way...
1) Telcos could offer value added call-block-by-category services to residential customers.
2) Telephone equipment manufacturers could sell list-aware telephone equipment (linux based of course)
3) Asterisk could do something devilish with blacklisted calls.
4) Any telephone user can choose which calls to take and which to deny, they can even accept calls from sites that have been censured for calling abuses if they so wish.
5) Anyone not playing ball would be subject to existing penalties as if they had called someone on the D-N-C list.
6) spam callers get free publicity from Uncle Sam - should boost their business.
7) It puts the onus on the end user to ensure that they don't block an important call that they might like to hear.
Better still - put something in the caller ID message that categorizes incoming calls, but I'm not sure that the standards exist to support that.
Sadly, I'm sure it would not be long before every felon or sex offender were forced to register, so this may be the solution that ate pittsburgh.
Nullius in verba
When I filled it out, they required an e-mail address for confirmation. It is supposed to be in order to confirm your identity when verifying registration or something. But when I requested confirmation for my phone number, I put in a different address, and it sent confirmation to the new address. No comparison, no BCC, no dupe - no complaints.
I e-mailed to ask them why they did this, since the e-mail address is barely a unique identifier. they asked me for my phone number so we could discuss. I said if you already have my e-mail address, you should be able to find my phone number. Otherwise asking for it is pretty useless and serves no real purpose. They said if I didn't give them my phone number to simply have a good day.
Just to piss them off, I didn't. I walked around in a huff for most of the evening.
Here is what to do when you are on the list and still get a call:
http://www.junkbusters.com/script.html
You may be able to sue them.
Don't fight for your country, if your country does not fight for you.
So wait...is this one of the few federal entities that actually has net income instead just spending it all? dubya should base all his initiative programs like the DNC.
How do they get their survery results? "Hello we noticed you are on the Do Not Call List. I am calling to ask what you think of the list... Oh I'm sorry are you eating dinner right now?"
The manifest absurdity of it is too obvious to require explanation
I recently switched to VoIP here, and deliberately did /not/ transfer my old phone number. The VoIP provider has an (optional) service that sends anon CID calls to an answerer that asks them to dial a random set of numbers to prove they are human. If they don't, they don't get thru.
Of course, as about all VoIP providers, they bundle CID (along with all sorts of other fancy stuff the former monopolists charge extra for) at no additional charge. When I upgraded to VoIP I took the opportunity to upgrade my home system as well, and got a "Speaking CallerID" setup. It's GREAT!! Where previously I had found CID almost useless and had therefore canceled it as it cost more, choosing instead to let everything go to answerer and I'd only answer it if I recognized the caller, now I get the announcement of who it is. Some still come up "Cell Phone ", but once I put them in the phone book it announces that name instead. After a few weeks, I was able to ignore anything generic as everyone I wanted to take calls from was already in its phone book and thus no longer generic.
I've had the system for about a year now, and in that time, have only gotten three apparent phone-spammer calls. Those three were using automated dialers and faked CIDs, aaaa, bbbb and jjjj or some such (BTW, it can be rather "interesting" to hear the phone's interpretation of say, initials), to bypass the random number dial intelligence test. As I also have a phone-zapper (what was originally advertised for $50 I picked up at the dollar store), set to play the "disconnected tri-tone" error on answer (I tell anyone I /want/ to call to expect it), all I did was pickup and at the tone the other end immediately hung up -- it was a bot, as I said. That was a couple months ago so it was 10 months with ZERO phone-spammers, the three in quick succession, and another couple months without. Thus, the speaking CID hasn't been nearly as useful as I expected it to be, but it has still been worth it, as I don't even have to look to know who's calling, now.
Since VoIP is actually competitive, prices only run about $20/mo (e911 and regulatory fees included, a bit more than that, $25-30, if paid month to month, a bit less, $15-20, if prepaid a year at a time, again including all the "extra" fees) including full US long distance coverage and all the other stuff the former monopolists want to charge an arm and a leg for, caller-id, three-way-calling, call-waiting, voice mail, etc. In fact, due to the competition, most providers add either even fancier features -- scheduled do-not-disturb, automated-wakeup-calls, the random-number-human-test thing I mentioned for no-CID calls above -- or limited international calling, sometimes including not only Canada but much of Western Europe in the same unlimited calling $20-ish/mo fee.
Sure I have the occasional echo or dropout, but unlike the former monopolists or the cableco's phone offering, these guys actually know how to treat a customer, and because one can now shop nationwide or even worldwide for providers, they don't forget it either, or their customers today simply end up someone else's customers tomorrow! There's no way I'd go back!
(FWIW, unlike Internet, I consider phone service including 911 service a luxury, and I keep e911 service altho it's not quite as direct now, so dropping the wired provider wasn't a problem. I've never had a cellphone as I've simply never been able to cost-justify the additional cost given my usage. Some may prefer keeping minimal measured-call service or the like, if they are uncomfortable losing the security of conventional 911 service.)
I'm not going to say who my provider is as this isn't about selling them. There's several providers out there with similar offerings. Just do your research. FWIW, I started with the commercial VoIP provider listing at Wikipedia tho I ended up with someone not listed there. If you REALLY want to know who it is, post a request and I'll say, but you really SHOULD do at least some o
Duncan
"Every nonfree program has a lord, a master,
and if you use the program, he is your master."
R Stallman
Before the DNC list was even established, I was on the Direct Marketing Association's do not call list. And it worked great; no one ever bothered me. Then the DNC law was passed and DMA terminate their list and I signed up for the new federal one.
Suddenly I started getting all kinds of calls. From charities, pollsters, and ESPECIALLY political groups -- all of whom are exempt from the law. It got so annoying that when it came time to renew my DNC registration, I decided to let my name fall off.
And since then the calls have mostly stopped. That's right, being on the DNC list actually increased the number of annoying calls I got. All this law does is spend taxpayer dollars to build a huge database of phone numbers that political groups can use for fundraising purposes.
After a couple years of being slow, rude and outright obstructive when telemarketers called me, I was down to about 3 calls a week. Not too bad, but I thought I could do better and signed up for the DNC.
Big mistake! Afterwards every charity, pollster and politician started calling me at least once a day each. In the end I got rid of the landline because I had the phone unplugged most the time anyway.
For me, that was what it took to be able to eat dinner in peace and quiet.
It is my phone equipment that I pay for. If for instance, I could charge
people to use my equipment and leased line for THEM using my phone to
do their business on, then I would be happy. I would gladly accept a
call for 50 dollars in MY pocket.
Sadly, politicians and charities were exempted. They are both businesses.
I want a law passed to be a true do-not-call list with NO exemptions on
business use.
I would allow calls with accurate weather alerts , "a tornado was spotted
at 5th and Main traveling North East at 15 miles per hour. Please take shelter if
you are in this vicinity" type of call. Thunderstorms do not count as severe
weather.
ALL other calls from people I do not know , should cost them money, payable to ME.
Piss on politicians who think they can have their 'people' call me on their behalf. ...
I simply note the assholes from the party that calls me and refuse to vote for them.
Sadly, the Dems and Reps get no votes from me, I bet they wonder why
Do you think they will learn? Naw.
Who can I report people that use the recorded messages? I've got no problem listening to those things if I can cost them money.
This is wonderful news! I'll have to call them to congratulate them!
The DNC list is simply a federally sanctioned list to be sold. A fee to access the list, under the pretense that these marketers will use it to know who NOT to call when in fact they are using the list as just another list of people TO call, sounds a lot like everyone else who sells spam lists. The gov't is loving the money and "subscribers" are loving getting the telemarketers anyway. Seriously, sign up for the DNC list and watch as you get MORE telemarketers calling you. Coincidence? I think not.
I occasionally get telemarketing calls on my DNC line. It's probably 2 per month. My favorite was the guy who, when I asked, "What is the name of the company you work for?" replied, "None of your FUCKING business!" and hung up.
I've complained on the DNC website set up by the government but they say right there on the website they won't do anything about it. I'd pay another dollar in taxes per year to institute vicious retaliation against any company violating the DNC.
Plus I want to be able to opt to block *all* telemarketing calls including charities, political messages, and companies with whom I have previously done business. My time, you see, is none of their FUCKING business.
What a load of horseshit. The DNC list didn't even make a dent in the number of marketing calls that I get. If anything the load has increased many fold since its implementation. I get more calls than ever. Frankly I think the DNC list is being used like unsubscribe forms are for spammers. Every single sales calls I get I always tell the person that they called a number on the DNS, ask for their company name, physical address of the company, and their employee ID information. About 9 out of 10 times they hang up on me at that point. The DNC is feel-good worthless political horseshit. It's the typical kind of crap that comes out of Washington. The best answer to sales calls is an answering and caller-ID. Don't recognize the # then don't answer the phone. Let it go to VM and listen to it then. Other than that simply hang up on them. Forget about being rude. They're less than honest by calling a # that's on the DNC. The need to get a real job and leave us the hell alone. Hang up on them. Don't argue. Just hang up.
The DNC list worked wonderfully for me for a bit more than a year. Now, I average about two spam calls per day. I can try to complain, but first I have to get the spammers to identify themselves, which for some reason they aren't eager to do.
When I sent an email to the feds (using the link at the site) asking them what to do when I couldn't get the phone # or company name, it took them a month to respond with a form email which didn't say anything about my question.
No glowing review here.
I don't care what anyone says. I registered my home phone as soon as the registry became available. In the many years since, I've continued to get call after call. Sales, charity, computer, all unsolicited.
Basically I don't answer calls anymore because I can't get caller ID where I live. (Lucky to get cable broadband.) I have an answering machine. Everybody that knows me knows to call and leave a message, or to call and ring once and then redial and I'll pick up.
God, the lengths some people go to, just to save the few seconds a day it takes to answer a call and say, "hey, not interested." *click*
But no, some people would rather spend ten times as much time "solving a problem" the hard way, then just ignoring it.