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Online Billpay Provider Loses Control of Domains

An anonymous reader writes "Several sites are running a story about a domain hijacking at Checkfree, the largest provider of online bill payment services to numerous banks and credit unions. According to Network Solutions, someone logged in to the domain administration page using Checkfree's account, and redirected its domains to a site in the Ukraine configured to serve up malware to unsuspecting users." Things like this make me nervous about switching to otherwise-tempting online bill payment, but checks are dangerous, too.

232 comments

  1. At least this time... by Sorthum · · Score: 1

    ...someone (apparently) didn't manage to socially engineer Network Solutions. That's happened at least a few times that I can recall...

    1. Re:At least this time... by Anonymous Coward · · Score: 4, Funny

      In Soviet Ukraine, engineers socialize you! (Oh god did I really just type that?)

    2. Re:At least this time... by Missing_dc · · Score: 0, Offtopic

      This is probably the funniest in Russia style jokes I have seen here. Too bad you ACd it.

      --
      How amazed would you be to suddenly find that you just forgot what I wrote and you needed to reread my post.... again.
  2. Epic Fail by NotQuiteReal · · Score: 4, Funny

    CheckFree, what can I say? At least now my Nigerian account can be linked in and I will finally get my cut of the money that I fronted 1% for, to get it out of the country...

    --
    This issue is a bit more complicated than you think.
    1. Re:Epic Fail by Anonymous Coward · · Score: 0

      CheckFree, what can I say? At least now my Nigerian account can be linked in and I will finally get my cut of the money that I fronted 1% for, to get it out of the country...

      The transfer is ready we just need an additional 1% as a service charge and we'll complete the transfer.

    2. Re:Epic Fail by crowtc · · Score: 1

      Seriously though - back in the day, I used CheckFree to accept membership fees for my BBS (Bulletin Board System for the young-uns). Their "online" check processing engine was pretty slick for the time (pre-WWW), but times have changed - there are far better choices for online payment processing.

      I was not really impressed with their quality of service then - and I'm not particularly thrilled about the fact that two of my bills support online payment only via CheckFree service. They always operated a little too "fast & loose" for my taste and their customer service has always left something to be desired.

      --
      -=- I tried going insane, and it was fun for a while, but I got bored and decided to go sane. -=-
    3. Re:Epic Fail by cayenne8 · · Score: 1
      "...there are far better choices for online payment processing."

      Can you elaborate on that? What choices do you like and why?

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    4. Re:Epic Fail by Blkdeath · · Score: 1

      "...there are far better choices for online payment processing."

      Can you elaborate on that? What choices do you like and why?

      Basically all the services I subscribe to here in Ontario, Canada support some form of online payment. Many (most) support payment by credit card which affords me the protections of my credit card while at the same time accruing reward points for the dollars spent. I then pay my credit cards from my online banking portal which employs three or four layers of security.

      I find myself constantly amazed (amused?) by the apparent differences between Canadian and American business models. The check card versus debit card business was the first, now this. Am I correct in assuming that a significant portion of United States services/companies still require some sort of dead tree / cheque stock payment? I suppose my real question is this; is this actually an issue? Do you not have online bill payment through your conventional bank websites?

      Signed: Confused in Canada

      --
      BD Phone Home!

      Shameless plug. Like you weren't expecting it.

    5. Re:Epic Fail by BlueNoteMKVI · · Score: 1

      I haven't dealt with a single company that requires paper payment. Most major service providers have payment forms on their website where I can give them my credit card number or banking information and they take the payment that way. In most cases this is free to me, somehow the electric company gets away with charging a $4.95 "convenience fee" if I pay online. I pay most of my bills through online banking. If my bank knows the company that I'm paying (which includes most large companies and all of my local utilities) then I select the company from a list, give my account number and my bank sends the money via EFT. If my bank doesn't know the company, I just plug in the correct mailing address and my bank mails a check on my behalf.

      What I would like to see is the ability to simply send money to another bank account. I understand it's very easy to do this in Europe. In the States I can send money anywhere I want, but the transfer costs me $25 (regardless of size). With fees like that it would only make sense when transferring multiple thousands of dollars at once.

    6. Re:Epic Fail by Blkdeath · · Score: 1

      What I would like to see is the ability to simply send money to another bank account. I understand it's very easy to do this in Europe. In the States I can send money anywhere I want, but the transfer costs me $25 (regardless of size). With fees like that it would only make sense when transferring multiple thousands of dollars at once.

      The big banks in Canada support something called an Interac E-Mail Money Transfer. Literally it sends an e-mail to an intended recipient (yourself, if you so choose) instructing them to log into their online bank, answer a security question of your choosing and select to deposit the money. Many (most) banking plans have an option to have 1-2 of these free each month but you can either upgrade to a more generous plan or pay something like $1.00-$1.50 per transaction which, IMHO, is quite reasonable for transfers up to $1000. I've found in my personal experience that the money can be transferred in as little as 10-20 minutes so it's quite a convenient option if you don't want to leave your home or office.

      --
      BD Phone Home!

      Shameless plug. Like you weren't expecting it.

    7. Re:Epic Fail by cayenne8 · · Score: 1
      "Basically all the services I subscribe to here in Ontario, Canada support some form of online payment. Many (most) support payment by credit card which affords me the protections of my credit card while at the same time accruing reward points for the dollars spent. I then pay my credit cards from my online banking portal which employs three or four layers of security.

      I find myself constantly amazed (amused?) by the apparent differences between Canadian and American business models. The check card versus debit card business was the first, now this. Am I correct in assuming that a significant portion of United States services/companies still require some sort of dead tree / cheque stock payment? I suppose my real question is this; is this actually an issue? Do you not have online bill payment through your conventional bank websites? "

      Oh...for some reason I was thinking of, and asking more on the receiver end of things...asking what services were best as a merchant of kinds to receive online payments.

      But, to answer you questions (sort of)...well, MyCheckFree was the first service I knew of that you could set up to pay bills...and in the early days...not that many people were with them, but, it grew.

      In recent years...MyCheckFree doesn't seem to have that many clients, which is a shame...I like it cause I could have in one place nearly all my payments to make AND all the bills (ebills) were sent there, so I could review the bills as I paid them.

      Back then, a friend of mine was paying through his bank, but, they charged a premium fee to do that, I went with MCF since I didn't have to pay fees for it.

      Nowdays, my bank does have it where I can set up to pay bills through them...they send it electronically to most places...and cut paper checks to places that are not registered with them electronically. The trouble is with this I find...is that it isn't set up to receive the ebills like with MCF...so, I still get paper bills mailed to me....I likeded MCF where I got ebills there...this would notify me when one was in, etc. I now have to make sure and check my snail mail for a paper bill, and have that remind me to pay the bill. Trouble is, since Katrina, I still have some bills I'd not every corrected the many addresses trail I've been doing since then...and I occasionally miss a paper bill, and forget a payment somewhere.

      I'd say that's a long way of answering that you can make online bill payments...isn't super friendly and smooth, although I understand some banks do make it easier and may even do ebills with creditors.

      I know, though...a LOT of people that are still wary about doing payments online or even ANY banking online due to security reasons, and with stories like this one...hard to blame them. Security on these things can be a bit lacking IMHO.

      For convenience, I've pretty much come around to paying 99% of my stuff online, but, I still write a check and drop it in my landlords box for rent...and my motorcycle payment is still snailmail to a smaller credit union that has the loan. For everyday transactions, I try to do 99% of them with cash. I go once or twice weekly to the ATM, and take out a few hundred dollars to last a few days. I only have ATM cards, I refuse to do the debit card thing...I'd get lost on what I spent if I used those, and also, if they get lost/stolen and used, the cash disappears from your acct. till you can prove it wasn't you. I don't like that. I use some credit cards, and pay off monthly, but, mostly these days, I try to use cash. It keeps me much more cognizant of what I'm spending weekly.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    8. Re:Epic Fail by Anonymous Coward · · Score: 0

      your "bill" doesnt need to support shit.

      Most banks with online billpayment , will basically send a real check to anyone you specified.

      At least thats how Bank Of America will perform this service as part of any 'online banking" package.

    9. Re:Epic Fail by Anonymous Coward · · Score: 0

      checkfree corporation supports the bill pay platform for about 80% of US banks and financial institutions, including bank of america. when you use BOA's online BillPay you are using checkfree, they will also only send a paper check if the payee info is invalid (paper = far more expensive than EFT, and far more prone to errors like mis direction by postal service or theft from mail). check yur facts homeskillit... go to checkfreecorp.com for more info if yur skurrrd.....

  3. Summary's analysis doesn't make much sense. by JoshuaZ · · Score: 2

    The OP says "Things like thismake me nervous about switching to otherwise-tempting online bill payment." Nothing here had to do with the site being for online bill paying. This could happen for any trusted website, even Slashdot.

    1. Re:Summary's analysis doesn't make much sense. by Onymous+Coward · · Score: 3, Insightful

      If there were a Slashdot feature to transfer money out of your bank account...

    2. Re:Summary's analysis doesn't make much sense. by beckerist · · Score: 3, Interesting

      It's not hard to set up a page that looks exactly like the front page of anything. cfhttp does it for you (if you are for CF.) At the very least, a site could be hijacked, a cfhttp to the IP of the server could easily be set up, and the forms could be hijacked to steal your password. Slashdot isn't probably the most likely target, but I'm sure there are plenty of people here who's /. password is their email (or [insert any service here] password.)

    3. Re:Summary's analysis doesn't make much sense. by Tablizer · · Score: 5, Informative

      If there were a Slashdot feature to transfer money out of your bank account...

      The /. HTML was hijacked, and odd jumpy misaligned CSS was put up instead ;-)
             

    4. Re:Summary's analysis doesn't make much sense. by M.+Baranczak · · Score: 1

      This could happen for any trusted website, even Slashdot.

      Slashdot is a trusted website?

    5. Re:Summary's analysis doesn't make much sense. by lgw · · Score: 2, Funny

      Slashdot is my trusted supplier of Goatse and GNAA trolling!

      --
      Socialism: a lie told by totalitarians and believed by fools.
    6. Re:Summary's analysis doesn't make much sense. by zoefff · · Score: 5, Funny

      If there were a Slashdot feature to transfer money out of your bank account...

      It's called 'subscription'

    7. Re:Summary's analysis doesn't make much sense. by Compuser84 · · Score: 1

      +1

    8. Re:Summary's analysis doesn't make much sense. by Anonymous Coward · · Score: 0

      this criticism would mean a lot more if it came from someone who wasn't using a computer at 800x600 resolution.

      save up some social security checks and buy a bigger monitor.

    9. Re:Summary's analysis doesn't make much sense. by Lord+Ender · · Score: 1

      If someone hijacked slashdot's domain, they could use it to transfer money out of your account by using cross-site request forgery (CSRF).

      --
      A slashdotter who didn't build his own computer is like a Jedi who didn't build his own lightsaber.
    10. Re:Summary's analysis doesn't make much sense. by Main+Gauche · · Score: 1

      I think GP made the mistake of reading TFA:

      "CheckFree spokeswoman Melanie Tolley said users who visited the sites during the attack would have been redirected to a blank page that tried to install malware."

      As GP says, this can happen at any hijacked site, financial-oriented or not.

      But yes, one can imagine redirecting to a copycat site and stealing someone's financial info. Frighteningly, I use Checkfree for one utility bill, because for that utility, it is the only way to pay the bill other than by check and a stamp.

    11. Re:Summary's analysis doesn't make much sense. by mea37 · · Score: 1

      Why would that matter?

      The attackers routed checkfree.com to a blank page. This wasn't a phishing attack. They didn't replicate checkfree's site and try to get you to send money or give them your checkfree password. They showed you a blank page, and you would say "what the heck? Where's checkfree?"

      But while you were saying "Where's checkfree", your computer was being infected with malware, which would intercept your usernames/passwords. Maybe to checkfree, or maybe to some unrelated site.

      Why is that mode of attack any less applicable to a news website than an online checking provider? Any site you browse to could be hit by this attack, with effectiveness proportional to traffic and no other factor.

    12. Re:Summary's analysis doesn't make much sense. by Onymous+Coward · · Score: 1

      Why would that matter?

      Because OP said "makes me nervous about online bill pay sites", to which parent said, "this has nothing to do with online bill paying". But it does. It was an incident involving an online bill paying service, regardless of the particular kind of exploit actually used.

      If I could be assured that the impact of a stolen domain for my online bill pay service was only ever a blank page with malware, I wouldn't be nervous. But the perps having control of the domain opens up much more to be nervous about because they can masquerade as a site you trust to spend money from your bank account.

      I don't think that technically classifies as phishing; it's more like direct control of the business's service. Anyway, OP's nervousness is related to the stolen domain of a trusted-to-spend-your-money business, not to malware just because it happened to be used this time.

    13. Re:Summary's analysis doesn't make much sense. by Onymous+Coward · · Score: 1

      If someone hijacked slashdot's domain, they could use it to transfer money out of your account by using cross-site request forgery (CSRF).

      Hm. And if someone could hijack any web page you visited, they could attempt CSRFs. Check the list of the most popular search terms and try to crack the top 10 Google results for each.

      I don't know how to create CSRFs, but isn't protection against CSRF mostly handled by the target site, not the hijacked site?

  4. Checks are dangerous too? Better avoid money xfer by noidentity · · Score: 4, Funny

    Things like thismake me nervous about switching to otherwise-tempting online bill payment, but checks are dangerous, too.

    Obviously, the only safe solution is to not pay... what, that has problems too?!?

  5. DNS Hijacking by tarunbk · · Score: 1

    Who needs DNS hijacking if domain registrar accounts can be hacked... maybe RSA keys and biometrics to access registrars ?

    1. Re:DNS Hijacking by Tyger · · Score: 4, Interesting

      Funny thing is it's a step back for Network Solutions security. You USED to be able to set it up to require a RSA key for domain changes, back when everything was done via odd forms over email.

    2. Re:DNS Hijacking by logjon · · Score: 1

      Nothing anywhere is completely safe. Everything you own is up for grabs at any point in time by anyone who wants it bad enough. Best course of action I can think of is to buy a gun. /me immediately navigates to gunbroker

      --
      The stories and info posted here are artistic works of fiction and falsehood.
      Only fools would take it as fact.
    3. Re:DNS Hijacking by Onymous+Coward · · Score: 1

      We don't yet have details on how the perps got the account credentials.

      Welcome to Network Solutions, please log in.
      username: hostmaster@checkfree.com
      password: nochecks1

    4. Re:DNS Hijacking by JSBiff · · Score: 2, Insightful

      "Nothing anywhere is completely safe. Everything you own is up for grabs at any point in time by anyone who wants it bad enough. Best course of action I can think of is to buy a gun."

      What if what they want really badly is your gun? By your own admission, "Everything you own is up for grabs at any point in time by anyone who wants it bad enough." That would include the gun, seems like.

    5. Re:DNS Hijacking by mlts · · Score: 2, Informative

      This is a feature I also miss. They had a PGP keyserver, and you uploaded your PGP public key you wanted associated with the account. Then, you filled out the funky form that you E-mailed in, signed it with the key, and sent it in.

      I know this probably can't be done now, but instead, why not offer keyfobs similar to SecurID? PayPal, eBay, a number of banks, heck, even Blizzard offer this feature, so a compromised password isn't the end of the world.

      People use hardware devices to make sure their SSL keys arn't compromised; why not have that functionality guarding an element that arguably is just as important in the security chain.

    6. Re:DNS Hijacking by M.+Baranczak · · Score: 1

      How's a gun going to help against some Ukrainian hijacking your DNS?

    7. Re:DNS Hijacking by logjon · · Score: 1

      "What if what they want really badly is your gun? By your own admission, "Everything you own is up for grabs at any point in time by anyone who wants it bad enough." That would include the gun, seems like."
      >
      It's a hell of a lot riskier to try to take my gun than it is to snatch my credit card over the internet. Try it if you don't believe me.
      .
      "How's a gun going to help against some Ukrainian hijacking your DNS?"
      >
      I don't recall saying it would.

      --
      The stories and info posted here are artistic works of fiction and falsehood.
      Only fools would take it as fact.
    8. Re:DNS Hijacking by lgw · · Score: 2, Insightful

      You *do* realize that all of those banks allow an attacker to access your account without the keyfob, right? They just need to call the bank, impersonate you (often by simply using the password they keylogged in the first place) and claim they lost it (or just use the automated phone service at most banks, which accepts your password without the added key).

      In this specific case, the vulnerability was just that the attacker had to upload his key in your name before you got around to it - but that was still better than nothing!

      --
      Socialism: a lie told by totalitarians and believed by fools.
    9. Re:DNS Hijacking by SeaFox · · Score: 4, Insightful

      You *do* realize that all of those banks allow an attacker to access your account without the keyfob, right? They just need to call the bank, impersonate you (often by simply using the password they keylogged in the first place) and claim they lost it (or just use the automated phone service at most banks, which accepts your password without the added key).

      This seems to be what happens when any business tries to implement any sort of account security. It has to be made so it can be easily bypassed, or you end up with customers mad at the company because they locked themselves or relatives/family out and the company wont allow them to simply go through on their word they are authorized. It's like they don't know how to see how it looks from the company's point of view.

      Build a better lock, and they'll build a better idiot.

    10. Re:DNS Hijacking by jonbryce · · Score: 1

      True, but if they grab your gun before you do, then your gun could increase rather than decrease the risk to your safey.

    11. Re:DNS Hijacking by jvkjvk · · Score: 1

      Also true if you shot yourself in the head with your gun.

      What was your point again?

    12. Re:DNS Hijacking by YouWantFriesWithThat · · Score: 1

      that is why they make quick-draw gun safes which can be locked with a key when you are out of the house, but opened with just a 4 digit code when you are home.

    13. Re:DNS Hijacking by cayenne8 · · Score: 1
      "True, but if they grab your gun before you do, then your gun could increase rather than decrease the risk to your safey."

      That's a little difficult getting it out of the holster I'm wearing....I do like to carry a concealed weapon (or two) on me you know....

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    14. Re:DNS Hijacking by mounthood · · Score: 1

      My bank just "upgraded" and now has a warning that passwords cannot contain % -- ; @ etc...

      Build a better lock, and they'll build a better idiot.

      ...and sometimes its the same person.

      --
      tomorrow who's gonna fuss
    15. Re:DNS Hijacking by logjon · · Score: 1

      "Also true if you shot yourself in the head with your gun."
      >
      I don't.

      --
      The stories and info posted here are artistic works of fiction and falsehood.
      Only fools would take it as fact.
    16. Re:DNS Hijacking by fltchr · · Score: 1

      "Nothing anywhere is completely safe. Everything you own is up for grabs at any point in time by anyone who wants it bad enough. Best course of action I can think of is to buy a gun."

      What if what they want really badly is your gun? By your own admission, "Everything you own is up for grabs at any point in time by anyone who wants it bad enough." That would include the gun, seems like.

      buy two guns

    17. Re:DNS Hijacking by b3m87 · · Score: 0

      I've never called a bank/cc company/etc.. and had them ask for my password over the phone. ACT# phone# address# secret question answers, but never password.

    18. Re:DNS Hijacking by lgw · · Score: 1

      I've rarely had a *human* ask me my password, but *many* banking and fincancial systems use the same password for both internet access and the *automated* phone system. If your bank disallows any characters in your password than can't be entered using a telephone, now you know why! You may not know that the system even exists, but an attacker would.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    19. Re:DNS Hijacking by SeaFox · · Score: 1

      Some of that is for support reasons. I now am supposed to tell people that passwords can only be lowercase letters and numbers, they can use uppercase latters, and they can use special characters, but I'm supposed to give the impression they can't. Because people are more likely to forget what special characters they used or which letters were capitalized than what the letters themselves were, then they call in and swear up and down they're using the right password and the site's not letting them in. It's just easier if they don't have an excuse to be pushing the shift key at any point.

      Despite these limitations, it's amazing how many people will try to use something easy to guess for their password. The password can be as few as three characters, but I tell them it has to be at least six, otherwise half of them try to use '1234' or the last four of their social security number. If I don't tell them they have to use both letters AND numbers a bunch more will try to use a child's name. I even claim the system will not allow characters similar to their account information just to keep some from using the username as the password or own last name. This is just for an email server. But through email you can get Paypal and eBay access or other stuff reset if you have additional info on the person.

    20. Re:DNS Hijacking by Anonymous Coward · · Score: 0

      "Nothing anywhere is completely safe. Everything you own is up for grabs at any point in time by anyone who wants it bad enough. Best course of action I can think of is to buy a gun."

      What if what they want really badly is your gun? By your own admission, "Everything you own is up for grabs at any point in time by anyone who wants it bad enough." That would include the gun, seems like.

      buy two guns

      What if you're up against Andrew Jackson?

    21. Re:DNS Hijacking by ScrewMaster · · Score: 1

      "Also true if you shot yourself in the head with your gun." > I don't.

      I don't think I've ever seen a Slashdot thread deteriorate as quickly as this one. Remarkable transition from registrar hacking to suicide. Of course, if I were the individual responsible for domain management at CheckFree I don't suppose there'd be much difference right about now.

      --
      The higher the technology, the sharper that two-edged sword.
    22. Re:DNS Hijacking by mounthood · · Score: 1

      In this case the symbols are all important to SQL, which really makes me think they don't know what they're doing.

      --
      tomorrow who's gonna fuss
  6. As a customer.... by Anonymous Coward · · Score: 5, Interesting
    My company uses Checkfree and Checkfree handled this very poorly. Apparently this happened on Monday and they never notified us. We where notified when one of our own customers notified us and and pointed out the suspicious activity. We had to call Checkfree to get the details. It was caused by their own ineptitude in managing their passwords and accounts.

    Posting anonymously so I don't get sued.

    1. Re:As a customer.... by SpaceLifeForm · · Score: 1

      Odds are that someone there accessed netsol from an
      machine infected with a keylogger.

      It was therefore likely caused by their own ineptitude
      in using a windows machine for administration.

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
    2. Re:As a customer.... by Psychotria · · Score: 1

      I work at UMass Amherst and I'm trying to get this implemented

      What would you get sued for? Stating a fact? Surely the US has not gone that crazy (although, I agree, from the news reports and stuff people in the US sue at the drop of a penny).

    3. Re:As a customer.... by Psychotria · · Score: 1

      LOL. It seems my ctrl-c did not work and the quote was from another article. Ooops. Sue me.

    4. Re:As a customer.... by Anonymous Coward · · Score: 0

      Make them pay. I sincerely hope your company will switch to another company.

    5. Re:As a customer.... by larry+bagina · · Score: 1

      Or linux and firefox.

      --
      Do you even lift?

      These aren't the 'roids you're looking for.

    6. Re:As a customer.... by Anonymous Coward · · Score: 2, Interesting

      As another "customer" (CheckFree is the backend for our billpay vendor), I can confirm that they handled this incredibly poorly.

      Their notifications to us were vague and delayed. They were full of technical inaccuracies. One email referred to the "DNS routing tables". Another said that customers without "Adobe installed" wouldn't be affected. (Adobe ____?)

      We were given misleading information about the nature of the malware, and calls seeking more information were never returned. Apparently there was an Adobe PDF vulnerability that was exploited, but they never clearly explained the process clearly.

      And best of all, they never mentioned HOW this happened in the first place... Now it's obvious that they have something to hide.

      Makes me want to take in incident response class from SANS.

    7. Re:As a customer.... by jargon82 · · Score: 1

      I'm surprised it took this long for someone to blame microsoft...

    8. Re:As a customer.... by Hemogoblin · · Score: 1

      Not that I blame you for posting anonymously, but truth is the best defense against defamation.

    9. Re:As a customer.... by Eil · · Score: 2, Insightful

      My company uses Checkfree and Checkfree handled this very poorly. Apparently this happened on Monday and they never notified us. We where notified when one of our own customers notified us and and pointed out the suspicious activity. We had to call Checkfree to get the details. It was caused by their own ineptitude in managing their passwords and accounts.

      I'm sorry, maybe Checkfree handled it poorly, but they're not the ones ultimately to blame here I think. Look at every high-profile domain hijacking that's happened in the last year or two and you'll notice a common element: Network Solutions. Now in this instance, someone actually got a hold of Checkfree's username and password, but in many previous cases NetSol was directly responsible for handing over their customers' account information to malicious attackers with practically zero questions asked.

      If I were a big business that depended on the security of important online assets, I'd be running away from NetSol at this point to some registrar that required more than a single username and password in order to cause millions upon millions of dollars worth of damage and irreparable reputational harm.

      I wonder what it's going to take for NetSol to wise up and take notice of the fact that their inept security policies are damaging not only their own business but the business of their customers. Not to mention the scores innocent users who get tricked into submitting their private and/or financial information to fraudsters as a result.

    10. Re:As a customer.... by machine321 · · Score: 1

      That's true, there aren't any key loggers for Ubuntu or OS X or whatever it is you think is better.

    11. Re:As a customer.... by Anonymous Coward · · Score: 0

      checkfree was conducting an impact assessment and once it was completed it relayed the pertinent info to it's customers through the appropriate channels. as for the quality or accuracy of what was relayed to the customers, well anything you heard on monday was likely inaccurate as checkfree had not made any comment on it. once checkfree did, the info they provided was the accurate info. the people in your company who needed to know, now know. you dont need to know sh*t so you and your co-workers gossip.

      as stated by other commenters this was a "network solutions" error, not checkfree error. checkfree did not grant access to it's DNS admin to unathorized persons, network solutions did.

  7. Benefits of Paper Checks by ShaunC · · Score: 5, Interesting

    Things like this make me nervous about switching to otherwise-tempting online bill payment, but checks are dangerous, too.

    I'm one of those holdouts who still use paper checks, envelopes, and stamps to pay my bills. Once a month or so I'll bring the stack into the office and take care of it during downtime, and folks look at me like I'm transmitting morse code over a telegraph. I do bank online, but I don't do online bill pay.

    One reason I still cling to checks is that they allow me to be the final arbiter and gatekeeper of my money, and I have better fiscal responsibility when I'm directly involved in disbursement. Each time I physically write out a check, there's a bit of mental bookkeeping that takes place. You can't sit down and write "One thousand one hundred ninety-eight and 32/100" without pausing for a moment to think, holy shit, that's X% of my paycheck. If you elect not to use online bill pay, you have to actually look at your credit card statements each month, instead of just setting up a $200 monthly ACH and ignoring the current total.

    I'm afraid that if I set everything up to be paid automatically, I'd very quickly wake up to discover that my checking account is overdrawn because I wasn't paying enough attention. Writing checks and licking envelopes is my way of keeping tabs on what's going out the door each month. The potential security benefits don't hurt, as anyone screwing around with mailed bills faces the wrath of the United States Postal Inspection Service. Unlike most online fraud, fucking with the mails will actually get you in trouble, and USPIS doesn't blow you off if you haven't suffered hundreds of thousands of dollars in losses.

    I do miss the one benefit that physical checks had up until a couple of years ago, the float. Check21 pretty much ruined that, but maybe it was for the better. Come to think of it, I haven't overdrafted since Check21.

    Long live the check, just stay away from my routing numbers.

    --
    Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
    1. Re:Benefits of Paper Checks by mrchaotica · · Score: 3, Insightful

      You know, you can pay online without making it automatic.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    2. Re:Benefits of Paper Checks by spoco2 · · Score: 2, Interesting

      That was my thought too... it's a 'throw the baby out with the bathwater' thing.

      Firstly, as an Australian I am CONSTANTLY amazed at the US's continued reliance on cheques (yes, that's how the rest of the world spells it). When I lived there for a while in 2001 I was amazed that I couldn't pay the majority of my bills online at all, even if I wanted to. The time consuming, paper wasting, overly complex and error prone thing of handling all those cheques is just insane.

      I pay all my bills electronically via the BPay system in Australia, there's virtually nothing you can't pay this way.

      I DO have automatic payments for some things, but only those that are a constant amount each month (internet for example)... everything else is manually handled, but jumping onto internet banking and putting in the figures is a WHOLE lot faster and less resource intensive than making out X cheques, putting them in envelopes and mailing them all.

      Pure madness.

    3. Re:Benefits of Paper Checks by blueZ3 · · Score: 3, Interesting

      Just what I was thinking...

      My wife and I (she's the math major and very detail oriented) pay bills online, manually. I don't like "automatic" because it's easy to set up, but difficult to stop. I'm not sure I see any big difference between writing "1000" on a slip of paper (which is not legal tender) or putting numbers into a field on a form.

      I also can't imagine anyone not reconciling their bank and credit card statements against their records each month. We keep a detailed budget that shows every transaction (credit, checking or cash) and we reconcile the bank and credit card statements against it each month. As frequently as banks screw up, it just makes sense.

      Of course, our money is in a credit union, not a big national bank, so I like to think we get better service when we do have an issue. It's certainly much better than other big banks where we've had accounts *cough-citibank-*cough and had terrible service.

      --
      Interested in a Flash-based MAME front end? Visit mame.danzbb.com
    4. Re:Benefits of Paper Checks by ShaunC · · Score: 1

      You know, you can pay online without making it automatic.

      You raise an excellent point. However, they (typically) stop sending paper bills in favor of email notices once you start paying them online. With postfix and spamassassin, email occasionally gets misflagged, misfoldered, or otherwise misrouted. Forgetting that a certain bill is due, or not receiving the email notice for some reason, is IMO even worse than having an automatic payment set up. The physical paper bill is just as much a part of my fiscal responsibility process as is the physical paper check.

      An odd aside. My utility company, Memphis Light Gas & Water, allows customers to register online to view their current statement. I did this once after I received an erroneous Cut-Off notice. Now, every month, their online billing system sends me two emails:

      a) "Your MLGW Bill is Ready" ... then, two weeks later, after they've already cashed my check...

      b) "Your MLGW Bill is Overdue!"

      Their system assumes that if you're signed up to receive your statement online, then you must also be paying online. The online system doesn't talk to the offline system. So if you're set up to receive e-statements, but you pay by check via mail, the online system never registers a payment and will email a late notice every freaking month.

      It's clunky, and doesn't do much to inspire my confidence in online bill-pay.

      --
      Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
    5. Re:Benefits of Paper Checks by Vegeta99 · · Score: 1

      Yeah, fuck Check21.

      I still gotta wait 5 days for an out of state check to clear, but the damn check I wrote a business 3 states away clears overnight? Fuck, not cool.

    6. Re:Benefits of Paper Checks by Architect_sasyr · · Score: 1

      Complete non sequitor to the argument, anyone with spare mod points feel free to overrate me.

      Did anyone notice that the major telco's changed their BPay numbers AND client reference numbers recently? Or are they just trying to fuck me over. The whole BPay system works, but if I wasn't an anal retentive bastard I wouldn't have noticed and just relied on the numbers stored in my banks details for the payments.

      --
      Me failed English...
      FreeBSD over Linux. If my comments seem odd, this may explain...
    7. Re:Benefits of Paper Checks by Psychotria · · Score: 1

      I don't like "automatic" because it's easy to set up, but difficult to stop. I'm not sure I see any big difference between writing "1000" on a slip of paper (which is not legal tender)

      What are you talking about? Of course it's legal tender. If you don't think it's legal then feel free to send me a check for $22000 so I can buy a new graphics card. Thanks.

    8. Re:Benefits of Paper Checks by Mateorabi · · Score: 1

      They are a utility. They could give a rats ass what your confidence in their online bill-pay is. What are you going to do, switch water companies? But yes, there is nothing like a stapled and filed stack of paper statements from all utilities/CC/morgage when Arp 15th rolls arround. So I'm in the stoneage too and like it.

      --
      "You saved 1968." - Ms. Valerie Pringle to the crew of Apollo 8

    9. Re:Benefits of Paper Checks by Anonymous Coward · · Score: 1, Informative

      As a European I too am amazed that an allegedly technological and advance society that the USA is purported to be still is stuck in the 1870's when it comes to banking. Here in the UK the direct debit system works without grief. You set up the direct debit between your bank and whoever and the money flows automatically. Whoever you are paying can't change the amount without telling you first and giving you a chance to stop the debit and if there is a mistake THE BANK has to make good your account and chase who they paid in error. Because the bank looses when things go wrong they're bloody quick at getting things sorted.

      I haven't paid regular bills (electricity, phone, mortgage etc.) by cheque (correct spelling) since 1994 and in that time I've had 2 direct debits go wrong. Each time the bank had got the incorrect payments back to my account before the close of trading the day the error was made. I have complete confidence in the system and it just works.

      The more I read about the USA the more it appears that apart from a bit of glitz around New York and LA, the whole place is like some backward 3rd world country populated by peasants in SUVs demanding that their way is right and everyone else is out of step. Not only have your banks royally fucked up the entire world's economic systems but it seems that their service to their customers hasn't advanced much beyond the days when Jesse James and his commrades rode into town on horseback and held them up.

      How the fuck the USA rose to it's position of world preeminence is truly fucking mind-boggling.

      A. Bullwinkle, Esq.

    10. Re:Benefits of Paper Checks by ais523 · · Score: 1

      Legal tender does not mean what you think it is. Legal tender is money that has to be accepted to settle a debt; if you're in debt and you pay in legal tender, that settles it even if the person you were in debt to wanted payment via some other method. There are plenty of things which are valuable despite not being legal tender; checks are an obvious example. (If you're in debt, the person you're in debt to can insist you pay in cash or other legal tender rather than check, if they want to; they can't insist you pay by check rather than by cash.)

      --
      (1)DOCOMEFROM!2~.2'~#1WHILE:1<-"'?.1$.2'~'"':1/.1$.2'~#0"$#65535'"$"'"'&.1$.2'~'#0$#65535'"$#0'~#32767$#1"
    11. Re:Benefits of Paper Checks by jmccue · · Score: 2, Informative

      I'm one of those holdouts who still use paper checks, envelopes, and stamps to pay my bills

      FWIW, in the US you get federal protection when using the Post Office / first class mail. Not use what (if any) legal protection you get using the WEB for paying bills Jack

    12. Re:Benefits of Paper Checks by MoeDrippins · · Score: 1

      How exactly is it "difficult to stop"? From a UI perspective, or from an "I'm addicted" perspective?

      If the latter, then the problem isn't with the service.

      --
      Before you design for reuse, make sure to design it for use.
    13. Re:Benefits of Paper Checks by jonbryce · · Score: 1

      I pay my bills manually for the same reason that you do, but I do pay some of them online by BACS rather than post a cheque because there is less chance of the payment going missing or being delayed.

      I live in England, so some of the terms used are a bit different to what you have in your posting.

    14. Re:Benefits of Paper Checks by FictionPimp · · Score: 1

      Really, when I applied for my firearms permit I was told by the officer that my payment must be made in the form of money order or cashiers check. No cash would be accepted.

      I wonder if I could of sued them and made them take cash.

    15. Re:Benefits of Paper Checks by Anonymous Coward · · Score: 0

      Whereas I wonder if you could have sued them.

    16. Re:Benefits of Paper Checks by cparker15 · · Score: 1

      I also can't imagine anyone not reconciling their bank and credit card statements against their records each month. We keep a detailed budget that shows every transaction (credit, checking or cash) and we reconcile the bank and credit card statements against it each month. As frequently as banks screw up, it just makes sense.

      There are quite a few stores and restaurants in Boston that give you a hard time concerning your receipt. At the McDonald's on Washington Street, for example, the employees crumple up and throw away your receipt instead of offering it to you. When you ask for your receipt, they give you dirty looks and print up another one. When asked why they don't just offer the receipts to their customers like any good business does, they avoid the question and ask the next person for their order. (I know, I know, I expect too much from a fast food restaurant like McDonald's, but it's not just them.)

      Do these people not balance their budgets? I would imagine I'm not the only person in Boston who does balance their budget. You'd think that they get enough customer requests for receipts to just automatically offer them (instead of fight against issuing the receipts).

      --
      Have you driven a fnord... lately?

      You must wait a little bit before using this resource; please try again later.

    17. Re:Benefits of Paper Checks by Anonymous Coward · · Score: 0

      I am in the US and I have had the ability to pay every bill electronically for over ten years. I use Chase for my bank and their online payment system. If who I want to pay is not set up to receive funds electronically, Chase prints a check and sends it to them, I just pay it online.

    18. Re:Benefits of Paper Checks by eison · · Score: 1

      I had a guy walk into my bank and turn over a check with my account number on it (and nothing at all like my signature) and I lost five hundred bucks and couldn't sort out a way to convince them that it wasn't my signature so give me my darned money back. I ended up losing the money. I probably could have fought more, but you have no idea how miserable and frustrating this was - as far as the bank was concerned, they had a signed check so they turned over cash so it was done.
      As near as I can tell, there is very little protection in the physical check world. This is why I prefer digital money - if I can help it, nobody will ever see my checkbook, because as long as I stay digital there is actual real fraud protection readily available to me.

      --
      is competition good, or is duplication of effort bad?
    19. Re:Benefits of Paper Checks by Leafheart · · Score: 1

      Usually from a system perspective. It is very difficult with some banks to take any bill from the "monthly automatic billing" process. Here in Brazil we had to pass a law to make it mandatory that all banks must without hassle and on the same day, stop any automatic payment.

      --
      --- "When you gotta do something wrong. You gotta do it right. (Fighter)"
    20. Re:Benefits of Paper Checks by SatanicPuppy · · Score: 1

      I pay mine through my banks online bill paying service; no automatic debits (except for the mortgage), I can sit down and figure out what needs to be spent where at what time.

      I'm with you regarding letting people pull money out of my bank account without my knowledge, but you can still do away with the stamps.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    21. Re:Benefits of Paper Checks by maxume · · Score: 1

      Was it a debt?

      --
      Nerd rage is the funniest rage.
    22. Re:Benefits of Paper Checks by Golddess · · Score: 1

      Probably not, you were purchasing something then and there, you weren't paying back a debt. Kinda like how stores can legally tell you that you cannot purchase an item using bills greater than 20, or by using all pennies.

      --
      "I'm not sure I like the fugnutish tone you used in your post!" -RogL (608926)-
    23. Re:Benefits of Paper Checks by Anonymous Coward · · Score: 0

      The online systems here allow me to pay ALL of my bills online. There may some providers around who don't yet have this level of service, but they are not typical here.

    24. Re:Benefits of Paper Checks by defaria · · Score: 1

      I'm one of those holdouts who still use paper checks, envelopes, and stamps to pay my bills. Once a month or so I'll bring the stack into the office and take care of it during downtime, and folks look at me like I'm transmitting morse code over a telegraph. I do bank online, but I don't do online bill pay.

      I bet there are still some holdouts with buggy whips grandpa!

      One reason I still cling to checks is that they allow me to be the final arbiter and gatekeeper of my money, and I have better fiscal responsibility when I'm directly involved in disbursement.

      This makes no sense whatsoever. If you pay by online payment you are still the final arbiter and gatekeeper of your money. How do you have "better" fiscal responsibility? You are still directly involved in the disbursement!

      Each time I physically write out a check, there's a bit of mental bookkeeping that takes place. You can't sit down and write "One thousand one hundred ninety-eight and 32/100" without pausing for a moment to think, holy shit, that's X% of my paycheck.

      Huh? If you type in 1189.32 you can still do your "mental bookkeeping" saying, damn, that's X% of my paycheck. You don't need to physically write on a piece of paper to think that.

      If you elect not to use online bill pay, you have to actually look at your credit card statements each month, instead of just setting up a $200 monthly ACH and ignoring the current total.

      Again, huh? I have like 70 accounts in Quicken with about 10 of them online. Every payment I've made for the last 12 years has been online payment only. Still each and every one of my accounts are reconciled by using statements. Anybody who sets up an automatic payment in a set it and forget it mode is simply a person who does not care to, nor who does pay attention to their finances that well. You can make him use antiquated ways of finance (paper, pencil and checks) and he will remain a person who is not interested in the details of his finances.

      I'm afraid that if I set everything up to be paid automatically, I'd very quickly wake up to discover that my checking account is overdrawn because I wasn't paying enough attention.

      Who does that?!? Look, there are certain payments that are candidates for what Quicken calls online repeating payments. These are payments that occur at some frequency and always have the same amount. For example, rent, car payment, etc. Of what value do you get by taking time to physically write your rent or mortgage payment out each month? Will you ever not pay your mortgage? Your car payment? Alimony? No. So why not automate it. If you've automated such payments and it causes your checking account to become overdrawn then you have other problems than automated payments - you don't make enough money or your spend too much!

      Writing checks and licking envelopes is my way of keeping tabs on what's going out the door each month.

      Some of us use personal finance software to keep tabs on what's going out the door and with such products actually have a better understanding of their total financial picture because of using such products! You sir live in the dark ages and can't see the light because your oil lantern is low!

      The potential security benefits don't hurt, as anyone screwing around with mailed bills faces the wrath of the United States Postal Inspection Service. Unlike most online fraud, fucking with the mails will actually get you in trouble, and USPIS doesn't blow you off if you haven't suffered hundreds of thousands of dollars in losses.

      Online fraud and identity theft faces as stiff enforcement as anything the postal service can dish out! You sir are living in denial.

      I do miss the one benefit that physical checks had up until a couple of

    25. Re:Benefits of Paper Checks by MoeDrippins · · Score: 1

      Wow, I had no idea. That is messed up.

      --
      Before you design for reuse, make sure to design it for use.
    26. Re:Benefits of Paper Checks by Blkdeath · · Score: 1

      I'm one of those holdouts who still use paper checks, envelopes, and stamps to pay my bills. Once a month or so I'll bring the stack into the office and take care of it during downtime, and folks look at me like I'm transmitting morse code over a telegraph. I do bank online, but I don't do online bill pay.

      Ugh! A stack of bills alone is enough to make me cringe in horror. I used to do that until I realized I'd collected an enormous 4" thick sheaf of stapled statements that required a physical filing system and manual parsing. Now I have everything organized chronologically going back several years in a sub-folder off my home directory which is backed up weekly.

      Now every two weeks, on pay day, I sit at my computer, download all available PDF statements and update my budget spreadsheet with my cheque amount and update the amounts of all outstanding bills. I pay all that are possible with my credit card then pay the remainder through online payment. Once I've settled all debts I mark them as paid in my spreadsheet and forecast what my next billing cycle will bring and determine how much surplus I have available in my chequing account which I then transfer to my high interest savings account and I'm done. Thanks to the miracle of tabbed browsing and broadband Internet the entire process can be completed in as little as little as 5-10 minutes and I have no paper cuts, postage expenses or pesky mailbox visits to worry about.

      The last time I actually snail-mailed something was to ensure my financial adviser had an original signature and it saved me a 50km round-trip at $0.90/litre to accomplish it.

      When I opened my account some years ago they gave me ten cheques. I still have eight of them left.

      --
      BD Phone Home!

      Shameless plug. Like you weren't expecting it.

    27. Re:Benefits of Paper Checks by Blkdeath · · Score: 1

      You raise an excellent point. However, they (typically) stop sending paper bills in favor of email notices once you start paying them online. With postfix and spamassassin, email occasionally gets misflagged, misfoldered, or otherwise misrouted. Forgetting that a certain bill is due, or not receiving the email notice for some reason, is IMO even worse than having an automatic payment set up. The physical paper bill is just as much a part of my fiscal responsibility process as is the physical paper check.

      Question; you know a bill is going to arrive every month, typically on the same day each month. You further know that you must pay said bill every month, typically the same amount at the same time. Why is it excusable to neglect to pay said bill not only once, but perchance to make a habit of not doing so?

      In more than a decade of managing my finances I've managed to miss exactly two monthly payments. One was a miscommunication with the person with whom I shared the loan who believed I was supposed to be making the payment that month (which taught me to be more proactive) and the other was a simple confusion. See, my electric bill was the same amount as it had been two months prior and I had erroneously assumed I'd paid it when in fact I had not. So I paid two months' in full the following month. I swallowed the $1.25 late-pay penalty they applied to my account as a further lesson; pay more careful attention. :)

      I've paid only enough interest on one of my credit cards to justify the cost of stamping and mailing the card to me only because I tried to game the system (while, I might add, still making my payments; just not enough to cover the purchases made outside my grace period).

      I hear often where people complain that a particular company will neglect to take an instalment payment then take double the next time around and my question is always the same; is it a bad thing that this company has allowed you to clutch your money for an additional monthly/bi-weekly period before inevitably taking what is rightfully theirs in the end? Is it the fault of the company in question if you decide that this is now "free money" and opt to spend it such that the following payment bounces?

      --
      BD Phone Home!

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    28. Re:Benefits of Paper Checks by IronChef · · Score: 1

      You could get the best of both worlds by using online bill pay services but not setting up _automatic_ payments. That's what I do. The system tells me when a bill comes in, and then I log in and pay it by typing in a number and choosing a date to send it. (I have only one bill that comes to my house any more.)

      Some of the payments are sent electronically. Some are sent by check. It depends on the bill. Comcast takes electronic funds transfers. My gardener doesn't.

      That way I am in touch with every cent that leaves, but I don't have to mess with stamps and envelopes myself. Some kind of robot does that part for me, saving me lots of time.

      I haven't had new checks printed in 5 years.

      Thank goodness my CU doesn't use Checkfree...

    29. Re:Benefits of Paper Checks by Ironica · · Score: 1

      The potential security benefits don't hurt, as anyone screwing around with mailed bills faces the wrath of the United States Postal Inspection Service. Unlike most online fraud, fucking with the mails will actually get you in trouble, and USPIS doesn't blow you off if you haven't suffered hundreds of thousands of dollars in losses.

      We pay practically everything, even stuff to individuals, online... and 99% of it goes through the mail. There are a couple of our utilities that have something set up with our bank that lets the bank send the transaction electronically, but otherwise, we pay $7/month for them to print the check, stamp it, and mail it for us. So if we use it, what, 17 times a month (and I think we do, easily) we save money on postage right there.

      Others have pointed out that you can have any and all transactions manually generated through online bill pay systems, as well. I found that when I started using online bill pay, I paid my bills on time and didn't overdraw my account, because I was no longer reliant on doing manual math in a check register, and didn't have to assemble the envelopes, statements, stamps, etc. to get a bill paid.

      This is as distinct from services offered by certain billers, that let you log onto THEIR site and set up an automatic payment. We don't do those. EVER. No one else gets permission to take money out of my bank account.

      --
      Don't you wish your girlfriend was a geek like me?
    30. Re:Benefits of Paper Checks by mikew03 · · Score: 1

      In 2001 you would have been able to pay virtually any bill online, and with CheckFree as a matter of fact. Checkfree mails a paper check to accounts that would not (at that time) accept electronic payment. I remmeber one time I made a mistake in entering the billers info and they mailed my payment to ME.

    31. Re:Benefits of Paper Checks by Ironica · · Score: 1

      I don't like "automatic" because it's easy to set up, but difficult to stop.

      The procedure to stop an automatic recurring payment in my bank's bill pay system goes like this:

      * Log on with username/password; choose Bill Pay (You can do this all on the first page)
      * Look at your upcoming payments, click on the one you want to change
      * Click "Cancel this payment"
      * Get a prompt that tells you this is part of a recurring series of payments. Do you want to cancel just *this* one, or the whole series?
      * Choose as necessary
      * Log out.

      It's not like your Bally's membership being auto-deducted from your bank account. It's easy-peasy.

      --
      Don't you wish your girlfriend was a geek like me?
    32. Re:Benefits of Paper Checks by Joe+Jay+Bee · · Score: 1

      Amen to that. I use Direct Debit for everything except paying my credit cards (because I like to choose odd amounts to pay each month, and DD won't let me do that) and the only problem has been with Sky, who are just monumental fucknuts. Everything else has gone very smoothly.

      You'd be absolutely horrified the number of people who still pay bills with cheques and cash in this day. They willingly choose to either write out scrappy bits of paper or draw out cash, then stand in a line for god knows how long so they can pay their bills. So goddamn insane, when you can get all of that stuff done for you, automatically and for free.

    33. Re:Benefits of Paper Checks by bruceslog · · Score: 1

      That's the way I do it.. I'd Never use autopay. I just could not do it. But I do not pay by check either. I pay online, manually, at each utilities website every month. I balance my "checkbook" ( MS Money ) every week with my bank statement that I pull up online. I go down the list of transactions in my banks statement online, and check them off as cleared in my money program one at a time. Anything left over gets investigated. As I am paying my bills, I am able to check and compare how much I am being charged vs how much of the service I've used each month. For instance, it's neat to go to my electric companies website, log in, click Pay My Bill, pay using my debit card in a few clicks, save the receipt and confirmation numbers in special folders on my hard drive, ( which are automatically copied to a different hard drive, and I back up both hard drives weekly ), enter the payment in my Money program, and while still at the electric companies website, I can compare how much electricity I've used the last month, compared to the months before, and the same month one year before, and compared to the average usage on my street, in my neighborhood, and in my city. Same with the gas payment for heat and hot water. I'm able to watch how much I'm being charged per liter of natural gas, per gallon of water, per Kilowatt of electricity. And I'm able to track my expenses through my money program, which will also predict, forecast, and schedule the monthly payments I'll be making in the future. So I know how much I used, how much it cost me, whether the cost is trending up or down ( useful for when I add a electric heater to a bedroom, or to see how much I watered the lawn, as well as how much each unit of whatever is costing me ). And I can prepare for future costs with the trending reports on the utilities websites as well as my Money program. It's quick, easy, and saves me from ever having to purchase checks from the bank, nor am I using paper checks and envelopes, which is good for the environment. And I rarely ever have to buy stamps. ( Although Christmas Cards are one of those times of year when I do have to buy a few books of stamps :) Faster, environmentally friendlier, instant and comparable results, a firm grip on my expenses and where my money goes, a visual reality check every week, and it's all free. Plus, if I need to argue any payment, I can do so through the Visa check-card I use through my bank. Each transaction gives me a electronic receipt AND a confirmation number instantly on the webpage as well as by email. I like having the complete amount of total control and information I get by paying my bills this way. btw, I haven't bounced a check in many years using this method. I don't think one can bounce a check this way.. since I'm not using checks, and don't have that "float" time that so many people come to depend on and get into trouble with. The way I pay my bills with my bankcard, if the money is not in the account, then the bill has to wait a week. Once the money hits the account, I can make the payment instantly. Easy as pie. I can also tell you my exact account balance with just a glance of the money program, as well as how much will be in there this time next week, or next month. I couldn't imagine paying my bills any other way now. Give it a try. :)

      --
      If it has tires or tits, it will give you problems.
    34. Re:Benefits of Paper Checks by spoco2 · · Score: 1

      Yes, and when I was living there I found that so laughable... this bit of electronic veneer in front of a still paper cheque background... really funny.

      Sure, nice for you, but you still have the huge lead times associated with preparing, printing, posting, banking etc. a paper cheque, and it's just so wasteful.

      Amazingly backwards

    35. Re:Benefits of Paper Checks by Uzuri · · Score: 1

      To ask a dumb question -- have you NEVER had one of your utilities screw up your billing? Or your insurance? Or anyone else?

      I've had so many fights with the various companies that I pay bills with that it's kept me very much away from direct debit. Once the electric company manages to get $500 for a $50 bill, it's a nightmare to get my money back. But if I see that the bill is screwed up while the money is still in my pocket it's a lot easier to fix. So I still do checks.

      It's getting tempting to do something more like this online bill pay thing (where you still control when the money gets released)... but I don't know. The places just can't seem to keep their shop in order.

      --
      I'm a she-slashdotter... but I make up for it by living with my folks.
    36. Re:Benefits of Paper Checks by Joe+Jay+Bee · · Score: 1

      I had one with Sky, a British satellite TV company. One call to my bank sorted it all out within minutes. I don't know what things are like in the US, but in the UK there are a lot of rules governing Direct Debit, and lots of emphasis placed on "if things go wrong, the bank will make them right".

    37. Re:Benefits of Paper Checks by Uzuri · · Score: 1

      I'm not sure what the laws are here -- though the "law" as such really seems to be :he who screams the loudest gets their money back"

      One of these days I might come to trust them yet :) We'll see.

      --
      I'm a she-slashdotter... but I make up for it by living with my folks.
  8. Re:The same thing happened at this site by logjon · · Score: 1

    WTF?!?!

    --
    The stories and info posted here are artistic works of fiction and falsehood.
    Only fools would take it as fact.
  9. Re:Negroes are not as good as Asians or Whites by logjon · · Score: 0, Offtopic

    I've known an equal percentage of white people who fit these same descriptions.

    --
    The stories and info posted here are artistic works of fiction and falsehood.
    Only fools would take it as fact.
  10. Some more details... by Darth+Muffin · · Score: 4, Informative
    My wife works for a CU, and has been giving me details on this all day. I guess the cats out of the bag now and I can say something :) Your financial institution is not to blame, but in my wife's case they're offering to help clean up infected user's computers.

    Anyhow, what I know is that the malware is new and still being analyzed -- they're not fully sure what it's for yet (capturing accounts, spamming, botnet, or probably all of the above). For now they are recommending that people udate their virus scanners and Acrobat Reader. They must suspect Acrobat as an infection vector somehow.

    --
    Real programmers use "copy con program.exe"
    1. Re:Some more details... by Anonymous Coward · · Score: 0

      the fraudsters used acrobat to hide the malware, when the PDF opened, it appeared to be just a blank page, but the process of having acrobat "read" and then open the blank page is what caused the user's computer to unknowingly download the malware.

      as far as impact of this whole thing. CF has it figured out, if you have an online Bill Pay product (ANY bill pay product, stand alone or branded by your bank, odds are it's a checkfree product) contact the customer service for that product, as all necessary info has been sent down the chain of command to the appropriate contacts. your credit union now knows what to do and how to have checkfree facilitate a clean up of your system, same for bank of america, wells fargo, wamu, US bank, and countless others.

      it took some time to get everything sorted out, but rest assured, thats because checkfree was ensuring it had everything covered. so call your customer service if you're nervous, they will either apply the steps with you, or will refer you to checkfree directly for help. checkfree by the way, is open 24/7 and is taking calls from affected users and from affected institutions. that said, if you're representing a company that works with checkfree, you should probably contact your account development partner for information more specific to your exact business.

      (checkfree has hundreds of products, some for banks and financial institutions, some for large companies, some for small businesses, and some for individual consumers. each of these groups has a different set of concerns, so again, if you're worried about the CU you work at being negativly affected, have your people contact CF's people for the best, most specific info as it pertains to your institution. if you're an individual consumer, call customer service right now, you will be fine.)

  11. Clickjacking by tarunbk · · Score: 1

    Wondering about how the attackers got the credentials... Clickjacking, rootkits or something ? technically you cannot get a password using click jacking, but maybe something like email the password whatever...

    1. Re:Clickjacking by Anonymous Coward · · Score: 0

      Probably an insider or outsourced technical person with more access than they should have had. Post it notes and text files full of logins and passwords are still depressingly common.

  12. The memories by Tablizer · · Score: 1

    I used Checkfree's service back in the early 90's via DOS & dialup for personal online bill paying. People gave me an odd look whenever I mentioned it. "You do what?"

    1. Re:The memories by sunset · · Score: 1

      Same here. But I dropped them fast when they refused to let me send alimony payments through their service. I thought it very unprofessional of them... just imagine a bank having arbitrary restrictions like that.

    2. Re:The memories by Tablizer · · Score: 1

      Maybe there were legal issues with such and it wasn't just a PHB decision.

  13. Don't be stupid... by NoKaOi · · Score: 3, Informative

    For US Bank anyway, when I tried to go to my bill pay when this was going on my browser gave a nice message that the SSL cert was self signed and issued to localhost.localdomain. Any modern browser makes is pretty clear that something bad is happening in this case, although I'm sure there's still plenty of ignorant users willing to click through.

    True, my financial institution (US Bank) may or may not be to blame, HOWEVER, you'd think it wouldn't take a bank a full day to let users know or take away the bill pay link or something along those lines. When I saw the invalid certificate, I still needed to cancel an automatic payment so I decided to contact my bank. Their response was basically, "we take security very seriously, please make sure you're using a compatible browser, move along now, nothing here to see." It wasn't until at least a day later that they notified users when logging in that bill pay was down. I wonder how many users clicked through during that one day period, which could have easily been prevented by a faster response?

    1. Re:Don't be stupid... by Anonymous Coward · · Score: 1, Interesting

      From what I understand of events, if you were getting that message then YOUR bank did not know. CheckFree did not notify anyone, even banks, until well after the domain was recovered and the Ukrainian IP was down.

    2. Re:Don't be stupid... by FnordX · · Score: 1

      I work for a company that does the online banking web sites for many smaller financial institutions, and, let me tell you, if we had to go in and turn off the bill pay button for every one of them that were using CheckFree, it would take us about two days, and it's a pretty simple thing to do too.

      Don't assume that your financial institution has little coders and web designers in the back room doing all of that stuff for them, it's often much easier, cheaper, and more efficient for them to hire a company that does all of that for a living.

      --
      ____________________
      Clouds in the Sky,
      Water in a bottle
  14. RE: Checks are dangerous too! by Anonymous Coward · · Score: 0

    Back in my day... we used.. C A S H... and we were happy to have it... up hill, both ways, in the snow, with an accordian strapped to our backs, with the clasp broken, so the wolves and bears knew each step we made by the sound of the HRHAHhhaa h Hrrhahhaaa the accordian would make...

  15. Not a banking issue by drew30319 · · Score: 2, Interesting

    This isn't an online banking issue, this is an issue of domain-stealing. The fact that it's banking-related is immaterial. If the domains stolen were instead several newspaper domains we wouldn't call into question the credibility of the news (at least not more than we do now).

    I've been involved w/ online/PC banking for 15 years or so and can tell you it's been a huge time + postage savings for me. I have no idea what the cost of a stamp is because the only reason I'd ever need them is for bills. Give it a shot w/ just one bill for a month or two.

    That said, CheckFree is fairly notorious for their poor service and it's not surprising to me if they turn out to be at blame here. Especially disturbing is the apparently slapshod response.

    --
    JAGga.me ----> Producing video games addressing emotional health and wellness issues affecting teens.
    1. Re:Not a banking issue by iteyoidar · · Score: 2, Insightful

      I feel like domain security should be a much larger concern for banks than it probably is for newspapers.

    2. Re:Not a banking issue by Anonymous Coward · · Score: 0

      slapshod response

      The word is "slipshod", not "slapshod".

      HTH. HAND.

    3. Re:Not a banking issue by El_Oscuro · · Score: 1

      I just tried to login to my bank and got the following message:

      SSL received a record that exceeded the maximum permissible length.
      (Error code: ssl_error_rx_record_too_long)


      The page you are trying to view can not be shown because the authenticity of the received data could not be verified.

      * Please contact the web site owners to inform them of this problem.

      I have never seen this one before. Has my bank been pwned?

      --
      "Be grateful for what you have. You may never know when you may lose it."
  16. oh the irony... by timmarhy · · Score: 2, Funny

    ... clearing something was a little TOO "check free". maybe they should change their name to "Checkalittlemore"

    --
    If you mod me down, I will become more powerful than you can imagine....
  17. Tax ramifications by daemonenwind · · Score: 4, Insightful

    Each time I physically write out a check, there's a bit of mental bookkeeping that takes place. You can't sit down and write "One thousand one hundred ninety-eight and 32/100" without pausing for a moment to think, holy shit, that's X% of my paycheck.

    This is exactly why people should have to pay income tax instead of having it automatically deducted.

    If everyone actually had to write that fat check out, they might begin to care about elections and the state of the world.

    1. Re:Tax ramifications by Anonymous Coward · · Score: 1, Funny

      Might help if everyone had to pay their health insurance and other employment benefits too. Oh, and also, for sex.

    2. Re:Tax ramifications by janrinok · · Score: 1

      What's this 'sex' thing that you are talking about?

      --
      Have a look at soylentnews.org for a different view
    3. Re:Tax ramifications by Anonymous Coward · · Score: 0

      Well, it all goes back to Adam and Eve and the Garden of Eden, which is in the fertile crescent somewhere, and also a song from the 70s. What it all boils down to, is that we are all descendants of inbred hippies.

    4. Re:Tax ramifications by ion.simon.c · · Score: 1

      Heh.
      If everyone knew about the additional cut that the Feds are getting from your employer's payroll funds...

    5. Re:Tax ramifications by fractalus · · Score: 1

      Anyone who's self-employed finds out about that cut, usually sometime before April 15, when they fill out their taxes and discover how much they're screwed over.

      --
      People are never as simple as their stereotypes. This applies equally to Christians, Muslims, and Emacs-lovers.
    6. Re:Tax ramifications by Anonymous Coward · · Score: 0

      and that is exactly why it is automatically deducted..

    7. Re:Tax ramifications by Agripa · · Score: 1

      What's this 'sex' thing that you are talking about?

      Sign EXtend for converting a number stored in twos compliment format to a larger data size.

    8. Re:Tax ramifications by Anonymous Coward · · Score: 0

      the Garden of Eden, which is in the fertile crescent somewhere

      ....

      You mean Iraq? Yeah, we should send all our young men and women back to the garden. They just might discover something there.

    9. Re:Tax ramifications by Anonymous Coward · · Score: 0

      I remember when I first entered the working world as a teen, how much I enjoyed my weekly trip to the bank to deposit my paycheck.

      I also have mused that the best way to get people to spend responsibly would be to hand them their paycheck as a stack of twenties. Then whenever they bought something they would see the stack shrinking, and it would give them a visual feedback on how much they're pending.

      And then instead of using a credit card you would have to borrow the money from a guy named Vinnie, and if you didn't pay it back on time with interest he would send over a couple of boys to "play a little tune on the violin".

    10. Re:Tax ramifications by jackbird · · Score: 1

      Actually, that's the best way to get them mugged.

    11. Re:Tax ramifications by bill_mcgonigle · · Score: 1

      If everyone actually had to write that fat check out, they might begin to care about elections and the state of the world.

      Don't worry, automatic deductions will be stopped once WWII is over. They promised.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    12. Re:Tax ramifications by Anonymous Coward · · Score: 0

      Pay with the credit card but record it like a check in the check register. When the Credit Card bill comes, you can just pay the balance as you're already deducted the charges. Then claim your cash reward every month.

  18. Erg.. by Anonymous Coward · · Score: 0

    AND he prob'ly sued the jar company...

  19. Single point of failure by JSBiff · · Score: 1

    It seems to me that part of the problem is that too many websites that service too many customers are all using a *single* payment service. Hijack that one payment service, and you can potentially hit 10's of millions of customers.

    I don't see why giant national banks, and even mid-size regional banks, can create their *own* online payment services. Heck, they might even be able to generate new streams of revenue for themselves, instead of giving all that revenue to Checkfree. If nothing else, it helps to limit the scope of damage from one provider getting compromised.

    For small banks and CUs, I could see that they might not have the resources to create their own online payment service, but if the larger banks were creating more online payment services, maybe there'd at least be a little more diversity in the systems being used by the small banks.

    1. Re:Single point of failure by F'Nok · · Score: 2, Informative

      Here in Australia the BPay system is ubiquitous.

      Every online banking system I've used has a 'pay bills' function, that lets you plug in the BPay details (biller, account code) and pay the bill that way.

      As it's a standard approach, you can pay your bills from any bank.
      As it's using your actual online banking, it's not a single target.

      BPay is wonderful, the US really needs an equivalent.

    2. Re:Single point of failure by Anonymous Coward · · Score: 0

      Here in Australia the BPay system is ubiquitous.

      Every online banking system I've used has a 'pay bills' function, that lets you plug in the BPay details (biller, account code) and pay the bill that way.

      In Canada, the banks have a similar system except it is a consortium of banks that runs the payment service. I can pay my monthly bills online from my account and have an electronic record of the transaction which I could print if desired or download for import in GNUCash or similar. I tend to pay regular bills as they arrive via email notification allowing me to better manage my monthly budget. Credit card payments are either paid out in full at month end or a partial payment sometimes so a balance is carried forward for a few additional weeks.

  20. Re: Checks are dangerous too! by Anonymous Coward · · Score: 0

    What is this C A S H of which you speak? In my day, we used pigs and chickens, both ways, in the snow, with an accordian, in every sense of the word "use". And they liked it.

  21. Re:Negroes are not as good as Asians or Whites by Anonymous Coward · · Score: 0

    Did . . . like, did someone really post this?

    No, like, really? You're just some troll, right? Not serious?

    I would sooner believe that I am dead and in some sort of pre-life-extinguishment hallucination than to believe that I am reading this post on Slashdot.

  22. Re:Negroes are not as good as Asians or Whites by callinyouin · · Score: 1

    How is that bullshit in any way related to the topic?

  23. Aging brain dead old Re:Benefits of Paper Checks by mrmeval · · Score: 3, Interesting

    The current bill payers in America are getting old.

    The credit card companies have a stranglehold on paying by any form of credit card.

    Paypal is evil.

    There is no nationally accepted payment system where someone or both do not get gouged some fee. Checks are one of the few ways both parties can avoid some of the fees though I've heard that banks are starting to jack up the cost of processing them.

    Our banks do not cater to customers, they are hind bound and greedy. They won't do anything unless they can screw their customers or the government for money.

    When the banks finally get less incompetent they might be able to pry online payments and credit cards away from the major credit card companies. It won't happen soon because of the long term incestuous symbiotic relationship they have.

    --
    I'd go on a Vegan diet but the delivery time from Vega is too long. --brownkitty
  24. Re: Checks are dangerous too! by lysergic.acid · · Score: 1

    you young whippersnappers... back in my day we didn't have a uniform currency. we had to invent our own money using clam shells and animal scat. the rear end of an incontinent mammoth was our ATM machine.

    oh, and we were happy to have it--up hill, both ways, in the snow, barefoot, with a full orchestra strapped to our backs, and Roman phalanxes chasing us the entire way while the orchestra played Wagner to goad them on.

  25. i 3 usa by Vegeta99 · · Score: 5, Informative

    When I was 16, I discovered that with a ruler, an exacto knife, and some elmer's glue you could make up your own checks. They also had "MAC Check" machines that would scan a check - even from a non-customer - and cash them.

    When I was 19, I worked in a junk mail plant that at times printed the 25% interest rate personal checks that credit card companies send out to new cardholders. All night we would watch "CONGRATULATIONS ON YOUR NEW $100,000 CREDIT LIMIT!" with 6 checks attached go whizzing by at 5MPH. When that roll of checks breaks, printed-but-junk checks dump on the floor, 7 feet per second, and if I wanted, I could pocket the sonsabitches and spend like hell - before the recipient even activated their new card. We sent those out, too.

    Can our banking system really be that insecure? I open an account based on a supposedly unique ID number, hand them a photo ID that doesn't even reference my SSN. Then, they give me another number - my account number - and tell me to keep it private. Three weeks later, I get my checks that ten minimum wage slaves have already gotten to see. Every check I hand out has my private account number printed at the bottom.

    Most banks hold you responsible for any automated clearing house fraud, and yet, to authorize a transfer out, all that is needed are the numbers at the bottom of every personal check you write and the "assurance" from the receiving institution that you have "authorized the transfer".

    When ya think about it, it's no wonder they charge you $2 to withdraw from an ATM, $3 to use a teller, and $35 for an overdraft - it's easier to roll the dice to get an account number than it is to roll the dice and win the lottery!

    1. Re:i 3 usa by Dahan · · Score: 2, Informative

      Most banks hold you responsible for any automated clearing house fraud

      Hmm, I was under the impression that NACHA says that consumers have 60 days to challenge an unauthorized ACH debit. Bank of America certainly didn't hassle me at all when I reported four counterfeit checks totalling about $1400 drawn from my account (two were processed the old-fashioned way, two were converted to ACH debits). They credited me the two paper checks immediately. For the ACH conversions, I had to send in an affidavit saying the debits were unauthorized, and they credited me about a week later.

    2. Re:i 3 usa by Anonymous Coward · · Score: 0

      ATM fees and non-secure checking are why I think direct deposit "paychecks" should be outlawed.

    3. Re:i 3 usa by Anonymous Coward · · Score: 0

      WRONG.

      NACHA (National Automated Clearing House Association) rules say that a customer/member has 60 days from the statement date to point out to their financial institution unauthorized transactions. Their FI will then return the items unauthorized, and the ODFI (Originating Depositary Financial Institution) has to deal with the business that originated the unauthorized transaction.

      Banks/CUs DO hold the customer responsible - it's called reading your statements. :)

    4. Re:i 3 usa by UncleTogie · · Score: 1

      ATM fees and non-secure checking are why I think direct deposit "paychecks" should be outlawed.

      Then avoid the Church's corporation... They pay their employees using Skylight. To get your money, you have to pay an ATM fee. No way to transfer money, no customer service worth a darn. Direct deposit isn't bad if implemented properly, but these guys really missed the boat... and their security? Pitifully picture-based.

      --
      Don't tell me to get a life. I'm a gamer; I have LOTS of lives!
  26. Re:Negroes are not as good as Asians or Whites by Anonymous Coward · · Score: 0

    How is that bullshit in any way related to the topic?

    Nigga stole my domain!

  27. Re:Aging brain dead old Re:Benefits of Paper Check by cgenman · · Score: 3, Informative

    Bank of America allows you to pay online via systems that accept it, and mail checks to those who don't. Strangely enough, most of the people I pay bills to here in Massachusetts accept digital billpay through whatever system they use. But even paper checks are automatic and free.

    BofA is a bunch of greedy bastards, yet they found a way to make it worthwile and simple. It's slowly filtering over to America.

    It's like Cellphones: Companies don't feel like they can change one territory in the US at a time... they have to go all or nothing. So we get systems 10 years after the rest of the world has piecemeal brought themselves into it. Otherwise nationwide rollouts are untennable.

  28. Checkfree? by Beowulf_Boy · · Score: 2, Informative

    My gas company offered the option of using Checkfree.
    Had I opted in, it cost an additional 8$ to pay with my credit card, rather than sending in a personal check.

    Instead I just use US Banks online Billpay option. Free, and cuts out the middle man.

    1. Re:Checkfree? by oasisbob · · Score: 2, Informative

      Instead I just use US Banks online Billpay option. Free, and cuts out the middle man.

      If I'm not mistaken, US Bank uses Checkfree as the middle man!

      Payment processing and aggregation isn't simple. (Who do you send the check to? How do you aggregate ACH transactions to save money versus mailing hundreds of paper checks? How do you get electronic versions of the bills from the creditor if requested by your customer?)

      Many banks and bill pay providers use Checkfree because they take care of the details. You can code up a website that lets your account holder say "give $80 to Comcast", and it just does.

    2. Re:Checkfree? by MoeDrippins · · Score: 1

      I think that's your gas company's charge, not checkfree's.

      --
      Before you design for reuse, make sure to design it for use.
    3. Re:Checkfree? by Anonymous Coward · · Score: 0

      An Ameren-owned utility, I bet.

      My payment to them went through CheckFree on Monday morning. I didn't notice anything odd at 9 AM (CST), but I ran the payment from a Mac, so it's entirely possible that the OMGHAX failed miserably on Safari's wonky JavaScript engine. No drive-by downloads, no mysterious DMG files, no odd spinning-up of the disk. I've seen no troubles on that machine, and the LAN is quiet. So far so good.

      If my bank wasn't such a lazy, greedy bunch of dicks, I'd use their bill-pay system. Instead, they want to sell me bill-pay transactions at $0.30 each, in bundles of 10, and they expire in 30 days. I pay one friggin' bill a month this way! It's not worth $3/month to use their shitty system. Fuck 'em.

    4. Re:Checkfree? by tompaulco · · Score: 1

      My local electric company does that, too. It's called a "convenience fee" for automatic monthly billing. In other words, for the convenience of them knowing that the amount will be drawn out automatically on a set date with no effort on their part, they charge you a fee. Deathstogoodforem.
      Our local DMV has an extra charge if you use credit cards instead of cash or check. Someone should read their CC processing agreement aloud to them so that they will realize that they are in violation.

      --
      If you are not allowed to question your government then the government has answered your question.
    5. Re:Checkfree? by Anonymous Coward · · Score: 0

      Not so much.

      Pretty much everyone who offers online bill payment services is CheckFree, or a CheckFree reseller. I'd be very surprised if US Bank didn't use them.

  29. You're paying from the wrong source by SuperKendall · · Score: 1

    You raise an excellent point. However, they (typically) stop sending paper bills in favor of email notices once you start paying them online.

    Why would "they" do that if you do not use "them" for payments. How do they know or care where payments come from if you do not set up up with them?

    Get a bank that allows you as many free online payments as you would like, and just pay from your account - just like a real check, only online. They either send a real check or pay electronically, depending on what they payer accepts - but I have NEVER had a payer alter my bills from paper to electronic no matter how my bank payment goes out.

    Again, ditch the paper checks and envelopes but continue paying the same way - manually, from your own account, each month. The bonus is less risk of mail interception and duplication of your check...

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  30. Use a better registrar by Animats · · Score: 3, Informative

    Domain registrars come in several tiers.

    • Enom and its many other identities - use only for bulk junk domains
    • GoDaddy - low-end service; use for unimportant blogs.
    • Network Solutions - use for general business domains (ibm.com)
    • MarkMionitor - use for high value domains (gm.com, ubs.com)

    MarkMonitor is in the business of protecting "brands", so they have lawyers and technicians on staff to swing into action if somebody pulls something. If you have to ask how much they cost, you can't afford them.

    1. Re:Use a better registrar by Anonymous Coward · · Score: 1, Interesting

      Really? Why do you rate Enom below GoDaddy? I'm too light a user to have any real experience personally. I've heard gripes about NetSol and GoDaddy on places like Slashdot, but not much about Enom. What is their problem?

    2. Re:Use a better registrar by fruey · · Score: 2, Informative

      I think GANDI have a good model. Their ethic is that they pretty much sell at cost. The service is great. I am just a customer, I'm not affiliated to them in any way.

      Network Solutions have a long history of slightly bizarre business practices. Just because they're more expensive, the ultimate product (an entry in a DB that points to your DNS servers) is ridiculously cheap when you have big volume and decent automation. MarkMonitor add value by protecting you, maybe they're good. NetSol add marketing glitz value, but nothing good IMHO.

      --
      Conversion Rate Optimisation French / English consultant
    3. Re:Use a better registrar by Anonymous Coward · · Score: 1, Insightful

      Sorry, your list contains Network Solutions. Therefore, you lose all credibility. Perhaps someone else could offer a list without those bozos?

      Thanks.

  31. Don't be stupid...Most users are. by Mateorabi · · Score: 2, Interesting

    At least they pay security lip service. My mother was having trouble enabling online Suntrust banking from her OS X machine months back (we tried three browser types, all failed differently.) The Suntrust rep on the phone actualy made the suggestion that my mother go to a public library with a Windows machine since it would work there*. It's at this point I went from anoyed to extremely cross and chewed the person out. I wonder how many other customers with out Windows PCs and tech-savy children were following this advice.

    *For some reason the software lets you manage your account fine from a Mac, but won't let you do the first time setup.

    --
    "You saved 1968." - Ms. Valerie Pringle to the crew of Apollo 8

  32. Re:Negroes are not as good as Asians or Whites by logjon · · Score: 1

    Negroes are not as good as Asians or Whites...

    I've known an equal percentage of white people who fit these same descriptions.

    Conclusion: You are Asian.

    Conclusion: you = many lulz

    --
    The stories and info posted here are artistic works of fiction and falsehood.
    Only fools would take it as fact.
  33. Re: Checks are dangerous too! by Iamthecheese · · Score: 1

    You had shells and animal scat? You lads don't know how easy you had it. Giovanni Gabrieli paid me in dried moss and sea-weed, which is how you paid for things in the old times. Up the sacrificial pyramid both ways singing In Ecclesiis less the Scutellosaurus get you, the little knee-biters.

    --
    If video games influenced behavior the Pac Man generation would be eating pills and running away from their problems.
  34. Re:Aging brain dead old Re:Benefits of Paper Check by Achromatic1978 · · Score: 1
    US Bank will not allow you to pay a credit card from any account other than the checking account "linked" to that account, which means we have to write ourselves a check from our bank account to ourselves at US Bank, drive over, deposit it, wait three days (because they're also notoriously stingy on releasing funds on check deposits, despite the fact that of some 100+ checks deposited in our account over five years, not one has been returned), and then schedule the transfer.

    Also having moved recently from Australia, I am amazed at the ass-backwardness of some things like that. I'm fairly sure too, that it's far more likely to be collusion, passive or otherwise, the number of things you can't pay with a credit card.

    I'm also of the belief that there's a reason it takes so many steps to schedule a payment on most online account. You know, "Make Payment", "Select Amount", "Confirm" (hell, one of mine had a "Verify" after "Confirm"?!?) that I'm sure is largely designed to make you think you've confirmed your payment, and well, shit, what do you know, you didn't confirm it "enough", late fee and default APR for you, pal!

    Or Toyota / Lexus Financial site... change from a recurring payment to one-times. If you can do that without being double charged at least once, I congratulate you. (For nowhere in the book is it written that the recurring option generates a scheduled payment several days out, and when you cancel recurring payments, if the scheduled payment is made, it'll not be canceled - note that I'm not talking about a payment in the "in process" sense, I'm talking about "calendar entry generated to make ACH transaction in 7 days time" scheduling). When changing jobs and pay schedules, we got burnt by this one twice before we realized what had happened (and don't even start me on how TFS actually tried to convince me it was in my best interest to just take the hit of the double lease payment and 'be ahead next month').

    (rant over)

  35. Re: Checks are dangerous too! by Vskye · · Score: 2, Interesting

    Mod the parent up. Seriously. So what if he is an Anonymous Coward. frick'in stupid moderators. :P

    What is so wrong paying cash? For example, I have a AT&T dsl account that I'm "suppose" to have
    a CC attached to it for payment. Wtf? Why should I have to go through these loopholes to pay my bill?

    Do I have options to pay the account locally? Yes, I finally found that out. Automated payments are
    evil, end of story. When has it became so evil to pay by cash? If I can't have a option to pay by
    cash, without loopholes then said companies need to be sued, period. Oh, and I'm billed a month
    ahead of my usage. Nice.....

    --
    Life was hell, then I discovered Linux...
  36. Re:Negroes are not as good as Asians or Whites by Anonymous Coward · · Score: 0

    No, that's not a negro, that's a suitnigra.

  37. Wire transfer by tmk · · Score: 3, Interesting

    Why don't Americans use wire transfer more often? In Europe it is a fast and relatively safe method.

    1. Re:Wire transfer by Anonymous Coward · · Score: 2, Informative

      Have you looked at all the people rationalizing their use of paper checks in the comments? That's one reason (or rather a symptom of the same reason).

      Truly, the US is way behind a lot of the rest of the world in payments. We're getting there (I work in the payment industry), and banks and other FIs are adopting more payment strategies over time, but we as a country are perhaps too(?) conservative on these things.

      Too, we don't (yet?) have only 3-5 gigundus "country banks" in the country like a lot do, nor huge quasi-gov't entities governing and aggregating payments like Brazil's CIP or Australia's B-Pay.

      This makes adoption harder since it's harder to get critical mass with a slew of smaller entities that need to "buy-in". Chicken and egg, that.

      So, the US will have person to person wire payments, but it will be awhile, and come in discrete, fragmented steps.

    2. Re:Wire transfer by jvkjvk · · Score: 1

      The fees for wire transfers out of your accounts generally range from $20 to $30 per transaction.

      Perhaps that's the reason?

    3. Re:Wire transfer by Anonymous Coward · · Score: 0

      Could have something to do with the fact that most US banks charge $25 or more for a wire transfer...

    4. Re:Wire transfer by Anonymous Coward · · Score: 0

      Because in America, it isn't that fast. Last time I did any kind of wire transfer (about two years back) it still took 24 hours.

  38. Re:Aging brain dead old Re:Benefits of Paper Check by MoeDrippins · · Score: 1

    And guess who BofA's ebill pay provider is.

    --
    Before you design for reuse, make sure to design it for use.
  39. Re:Negroes are not as good as Asians or Whites by Anonymous Coward · · Score: 0

    You must be new here...

  40. Checks here is not accepted anymore by TheDarkMaster · · Score: 2, Interesting

    On my country, in pratice checks - electronic or real ones - is not accepted anymore. Too many frauds

    --
    Religion: The greatest weapon of mass destruction of all time
  41. Re:Aging brain dead old Re:Benefits of Paper Check by Kijori · · Score: 1

    The credit card companies have a stranglehold on paying by any form of credit card.

    Well, yeah. Kinda like how the car companies have a "stranglehold" on car production.

    It just goes to show how uncompetitive America is - you can only buy things from people that sell them.

  42. More secure pages... by Mendenhall · · Score: 2, Informative

    Interestingly, a few months ago, my financial services company (Merrill Lynch) changed the way their online login works to make this attack very hard. They required me to select an image from a large catalog, and a phrase I made up to go with it. Now, when I log in, I am presented the image and the phrase. Since these images come from a huge catalog, and the phrase is entirely up to the user, the probability that a hijacked page would have the same information is very small. In effect, the site is presenting _me_ with a pasword, before I present it with a password. (Cue, on 3, In Soviet Russia, sites log onto you)

    I think this makes these pages fairly secure against the various DNS and other redirect attacks people have come up with. Someone would have to get very deep access to the main server, to figure out the image everyone chose, to successfully hijack a site.

    1. Re:More secure pages... by PetriBORG · · Score: 1

      That sounds like the OpenId system honestly, kind of funny - I'm sure of course that it isn't using that at all, but the idea seems similar.

      Considering how many times this always needs to be implemented on so many sites, I wonder how there isn't an OpenSSL, OpenSSh, equivalent library for web-login stuff of a drop in that is that is insanely secure... I guess the whole mess of PHP, JSP, and other bloody scripting frame works is really the problem? And the interaction with the insane user databases that contain too much information in them already?

      --
      Pete/Petri "damn, my chainsaw is clogged with 1's and 0's again." --clyde
    2. Re:More secure pages... by Anonymous Coward · · Score: 0

      Or they could just use your entered credentials to go to the real site and enter them as you, then pass the image and phrase along to their hijack site...

    3. Re:More secure pages... by Anonymous Coward · · Score: 0

      The system you are describing is called PassMark and it wouldn't have prevented this breach in any way. This was not DNS poisoning, this was poor security management. It's easy to bash Checkfree here but what we should really be asking is what choice did Checkfree have? Does NSI offer them a more secure way to manage their domain than username/password? Where's the two-factor authentication option? BTW, PassMark is marketing, not security. It's popping up all over the place because it's far cheaper to deploy that a real security system and it gives the appearance of security. Take a look at systems that combine two-factor authentication with mutual-authentication for a real security solution.

    4. Re:More secure pages... by LunaticTippy · · Score: 3, Informative

      This scheme does nothing. Let's pretend you are, through whatever means, on a malicious copy of your Merrill Lynch site. Merril1-Lynch.com just logs in to merill-lynch.com and hands everything back and forth. They give your real site your username. The real site gives a picture. They give you the picture. Etc. Nothing is gained. It is security theater.

      Someone figured that out, and some sites now register your IP address or a cookie and if it is different they ask you for your mother's maiden name or whatnot. Guess what? My IP address and cookies change all the time. So now I have my mother's maiden name and favorite movie flowing around everywhere, and malicious sites can simply pass these questions and answers on, then get to the serious business of forwarding the pictures, then get involved in the boring financial transactions.

      --
      Man, you really need that seminar!
    5. Re:More secure pages... by orielbean · · Score: 1

      Right, man in the middle. It kills siteimage security and even hard token security.

    6. Re:More secure pages... by Anonymous Coward · · Score: 0

      They give your real site your username. The real site gives a picture. They give you the picture. Etc. Nothing is gained. It is security theater.

      Not quite true.... No, its not perfect security, but it does raise the bar. The above scenario is much more involved than just copying the bank's HTML and writing usernames/passwords to a file for later use. Also, it would give the bank a chance to be alerted when they see 1000 different users logging in from the same IP.

    7. Re:More secure pages... by theLOUDroom · · Score: 1

      Not quite true.... No, its not perfect security, but it does raise the bar.

      I does not raise the bar to any degree worth talking about. A competent programmer can parse the page an pass it on with almost zero effort compared to that involved in the rest of the attack.
      Setting up the database to store the passwords is hard than something that basic.

      --
      Life is too short to proofread.
    8. Re:More secure pages... by Anonymous Coward · · Score: 0

      Glad someone pointed that out. BoA does this, and it never made any sense to me why.

      How long before EVERYONE switches to two factor authentication via a hard token? If Blizzard can offer this to WoW players for $7, my bank can afford to implement as well given the significantly larger amount of funds they are dealing with.

  43. In Soviet Russia... by shentino · · Score: 1

    ...sites log onto you!

  44. Re:Aging brain dead old Re:Benefits of Paper Check by jonbryce · · Score: 1

    In Britain you can make a payment to pretty much any account, except for some savings accounts, by BACS, provided you know the sort code and account number. And pretty much any bank with an online banking service will let you do this online.

    You can make payments internationally using SWIFT if you have the IBAN number. Generally you can't do this online because most of the phising attacks come from other countries, and most people don't make international payments as a matter of course.

  45. Re:Aging brain dead old Re:Benefits of Paper Check by josecanuc · · Score: 1

    I had a bad experience with American Express's online payment system. I was in the middle of switching bank accounts, so I had a new account open, but with just $50 as the opening balance, as I had not yet transferred funds from the old to the new account.

    I scheduled a payment to AmEx on AmEx's website and it displayed that the payment would come out of the old checking account. The following day, I was preparing all of my online payments to pull from the new checking account, including AmEx.

    When I updated the checking account information for online payment, they retroactively changed the day-old transfer request and tried to pull the payment from the new account which did not have as much money in it as the requested payment.

    This in itself upset me because I scheduled the payment before I made the change, but hey, you can't always guess how things are coded internally.

    The silly thing, though, was that AmEx's ACH (automated clearing house: the auto-draft system) system tried the transfer from the new account, it failed with Not Sufficient Funds, so they charged a returned check fee, as did my new bank. *THEN* AmEx's system tried 2 more times over the course of a week because it's just set up to retry 3 times. I called after the 2nd attempt and they said there was no way to cancel it at all. The "kindly" refunded me one of the overdraft fees, but said the rest were my fault.

    (rant over)

  46. Electronic Bll Payment by Anonymous Coward · · Score: 0

    I pay all my bills online through my bank so I only have one point of contact. Now you could argue I have one point of failure as well. I would be leery of third-party bill payment services as well. All my monthly bills arrive from the vendor (credit card, utilities, television, etc.) via email notification where upon I login to their web site to determine the amount owed and the payment date so I can pay via my bank's web site.

  47. BoA uses CheckFree by asjk · · Score: 1

    I was a longtime user of CF when I found it in the guts of the Quicken bill paying application and decided to just use their application instead. Unfortunately they did not develop an OS X version so I had to switch. This was just at BoA announced their free web service so I tried them. I was on the phone with BoA about a problem and when I remarked about how similar their service looked to the CheckFree application. I was told, "I'm not supposed to just offer this but since you asked, yes, CheckFree supports our service".

    1. Re:BoA uses CheckFree by Anonymous Coward · · Score: 0

      checkfree provides the billpay and e-bill presentment/delivery for 80% of the nation's banks, and probably close to 90% of it's utility companies/credit cards etc, and several "stand alone" bill pay products like quicken or quickbooks and so on... checkfree also facilitates the majority of transactions on Wall St. and your monthly gym membership.

  48. Screw Checkfree by Anonymous Coward · · Score: 0

    I tried to go to their service to pay my Electric Bill online, and they wouldn't allow me to open an account until I FAXED in a copy of my Social Security card?!?

    That's completely unacceptable.

    Chase's automatic bill pay is far superior anyway.

    - R

  49. Re:Aging brain dead old Re:Benefits of Paper Check by Anonymous Coward · · Score: 0

    US Bank will not allow you to pay a credit card from any account other than the checking account "linked" to that account

    What the hell are you talking about? I have had a number of credit cards over the years and I have never linked a checking account to any of them. I have paid for all of them electronically routinely. You just have a bad credit card.

  50. Re:Aging brain dead old Re:Benefits of Paper Check by foniksonik · · Score: 1

    I pay my US Bank CC bill with automatic withdrawal from my WAMU/CHASE bank account. Not sure what state your in, maybe it's a local thing... or maybe it's only if you already have a US Bank checking account, I do not.

    --
    A fool throws a stone into a well and a thousand sages can not remove it.
  51. "The" Ukraine by Anonymous Coward · · Score: 0

    If you continue to say "The" Ukraine, I shall come over there with a big pointy stick and POKE you. What is wrong with people? Stop helping the Soviets!

  52. Acrobat infection here as well by NW64 · · Score: 1

    Happened to me yesterday from a torrent mirror site, loaded a file a.exe which McAfee deleted from the temp internet folder, but didn't otherwise stop it from loading. It launched Acrobat to do it, and spybot identifies it as Smitfraud. Now I bloody can't use that computer for banking until I figure out what it is.

  53. Hey Sid, where's the NSI password again? by Jawn98685 · · Score: 1

    Sid - "It's on my MySpace page, Bob".

  54. Direct debit IS widely available in the US by sjbe · · Score: 1

    The more I read about the USA the more it appears that apart from a bit of glitz around New York and LA, the whole place is like some backward 3rd world country populated by peasants in SUVs demanding that their way is right and everyone else is out of step.

    NICE troll. Complete nonsense only a moron would actually believe and a bigger moron would say but a nice troll nonetheless. If you naively think the US is populated by "peasants" outside of NYC and LA, then it's clear you don't understand how the US achieved the largest economy in the world.

    Direct debit IS used heavily in the US - just not as heavily as some other places. Direct deposit of paychecks, bill payments, social security, tax refunds/payments, and others are all commonly made via ACH payments. It's not hard to set up or use and is steadily becoming more and more common. But the infrastructure will take time to change and change for something like that will come slowly since there is no compelling need from the consumer's standpoint.

    Direct debit initiated via paper forms is pretty much analogous to a check from a practical standpoint. A key difference is who initiates the transfer (payer versus payee) but either way money gets transferred so most people don't care. Why don't they care? Despite their problems, checks WORK. They work even when you don't have a bank account, and many millions of Americans don't - usually those who are poor, here illegally, and many minorities who don't trust the banks due to an unfortunate legacy of racism. A direct transfer is useless if there is no counter party financial institution to transfer to.

  55. Refusing legal tender by sjbe · · Score: 1

    Really, when I applied for my firearms permit I was told by the officer that my payment must be made in the form of money order or cashiers check. No cash would be accepted.

    Some forms of legal tender can be refused in some jurisdictions if there was not a pre-existing debt obligation prior to the time of the transaction. That's why for example gas stations can legally refuse large denomination bills. If you had to pay at the time of the transaction then they probably were within their rights to restrict forms of payment. Annoying but probably legal.

  56. The US isn't Europe by sjbe · · Score: 1

    Why don't Americans use wire transfer more often? In Europe it is a fast and relatively safe method.

    Lots of reasons.

    1. It's what people know how to use (don't dismiss the importance of that)
    2. The infrastructure is in place for checks and not as much for direct debit - this is however steadily changing
    3. Millions of people in the US do not have bank accounts and checks are still useful if you don't have a counter party financial institution
    4. Checks mostly work just fine despite their problems and there is little compelling need for a switch for most people.
    5. Direct debit IS available and widely used, but it's going to take a long time for a full switch over. It's a bit like the IPv4 to IPv6 switch. There are advantages but the advantages are minor and/or behind the scenes so most consumers don't care.
    6. The US is bigger than any single European country and like getting the entire EU on a single system, getting the US to change a working (if imperfect) financial system doesn't happen overnight.

    The switch will happen, it's just going to take a while. Give it time.

    1. Re:The US isn't Europe by defaria · · Score: 1

      Lots of reasons.

            1. It's what people know how to use (don't dismiss the importance of that)
            2. The infrastructure is in place for checks and not as much for direct debit - this is however steadily changing

      What the hell are you talking about? I don't know a single business, be it 7/11, the grocery store, auto parts store or whatever, that does not accept a debt card, in fact they prefer it! Where the hell are you living? The times when somebody whips out a check to pay for something can be counted on one hand and when counting you here everybody else in the line groaning.

      3. Millions of people in the US do not have bank accounts and checks are still useful if you don't have a counter party financial institution

      Huh? Where are these bank accountless people you speak of? Surely they are in a tiny minority.

      4. Checks mostly work just fine despite their problems and there is little compelling need for a switch for most people.

      Dishing out thousands of pennies will also work, despite it's "problems"... There's lots of compelling reasons to switch. I bet you're one of those who's still looking for the government to solve the problem you'll be facing in 02/2009 when TV switches to all digital!

      5. Direct debit IS available and widely used, but it's going to take a long time for a full switch over. It's a bit like the IPv4 to IPv6 switch. There are advantages but the advantages are minor and/or behind the scenes so most consumers don't care.

      Again, you're living in the dark ages. Everybody I know uses debt cards first, credit cards next then cash and by last resort a check!

      6. The US is bigger than any single European country and like getting the entire EU on a single system, getting the US to change a working (if imperfect) financial system doesn't happen overnight.

      Especially when dealing with people like you who seem to have no foresight and are quite content to remain behind the times based on irrational and unfounded assumptions... The rest of us have moved on long ago....

  57. Re: 800x600 by Tablizer · · Score: 1

    this criticism would mean a lot more if it came from someone who wasn't using a computer at 800x600 resolution.

    Are you saying that CSS is not supposed to work in 800x600??? Good designs should work at that res. At work I often test at such because some use the email browser's window to view some web-pages, which isn't very wide. And smaller portable devices won't have a lot of width either. People want a portable web. Get with the times ;-)
       

  58. Electronic payment systems in the US by Anonymous Coward · · Score: 0

    In response to the international Slashdotter's question about why Americans don't use wire transfer more:

    The US wire system (FedWire) is a RTGS (real time gross settlement) system designed for high-value payments (typically at least tens of thousands of dollars). Because the wire infrastructure is all real-time, usage costs are very high (compared to ACH, see below), and financial institutions don't offer consumers a free way to initiate wire payments (even corporations pay a premium to make wire payments). There's also no way to "take back" a wire, so if a bank initiates a payment on your behalf, and then it turns out you don't have enough money in your account (maybe a check you deposited bounced), your bank loses that money forever. This, incidentally, is why scams often use wires...they are fast and irreversible. Wire payments account for only a fraction of the electronic payments made in the US.

    The electronic payments that CheckFree (and all the other online banking systems) supports are ACH payments. ACH is a system for making electronic payments via batch processing. ACH payments are next-day payments (generally, although some banks support same-day processing of so called "on-us" payments from one account to another within the same bank). Their batch processing means they are much cheaper. There's also a mechanism for "taking back" an ACH payment...with some restrictions, the funds can be taken back out of account to which the payment was made if there was an error.

    The international Slashdotter may have been confused, though, because Europeans use the terminology a bit differently, and often what they call "wires" are really batch electronic payments, NOT real-time payments. International businesses usually uses the terms "low value" to refer to batch systems and "high value" to refer to RTGS systems, in order to avoid this confusion....each country has its own systems and names for those systems.

  59. Actually... by illegalcortex · · Score: 1

    Actually, about a month ago I would have thought this, too. I use mycheckfree (got a little shock at first when the article said checkfree) to pay several utilities. They don't take credit cards, and I wanted to rack up cashback by putting the utility on the card (which I always pay on time).

    So I went to the utility's website and clicked to sign up to their own payment system. They give me a screen saying something like "We see you're already signed up with another bill paying service to pay our bill. Clicking the signup button will cancel that and assign us as your bill paying service."

    Apparently there is some kind of registration/linkage behind the scenes. So yeah, it's completely plausible that if you sign up with an independent bill pay company, your utility will stop sending paper bills.

    Of course, the original reason this was brought up is a bit silly. Just set a reminder on a calendar to check on your bills. It's not like most bills have random due dates that change every month.

  60. Major differences by andersh · · Score: 1

    There certainly are major differences between the US and Europe in terms of banking. I have never even heard of a "bill paying" service before, when I want to pay my bills I log on to my bank.

    In fact I don't actually receive invoices in the mail any longer, they're all automatically available in my bank regardless of what bank I use or who sent the invoice. And I don't mean PDFs in the email either, I'm one click away from paying/scheduling the bill.

    It's probably another case of Americans getting screwed by their own banks because they can. If we can create unitary and open banking systems in Europe, why can't American consumers have access to the same?

    1. Re:Major differences by gujo-odori · · Score: 1

      You talk like Europeans never get phished. As one who makes his living in the anti-phishing space, I'd have to strongly disagree with that.

      A really neat example was last year at at a security conference, there was a researched who had infiltrated a phishing ring that had defeated security at a European bank that used two-factor authentication. It wasn't easy or scalable, requiring a real person working in real time to mount a man-in-the-middle attack, but it worked.

      I see phishing targeted against European banks regularly, and I'm sure some of it succeeds. I don't mean to imply that there aren't serious security issues in US online banking (one of which, of course, is end users who will fall for almost anything, a problem that exists all over the world), but Europe is hardly a bastion of online banking security. Being better than the US on that point doesn't mean they're good. It means they're less bad.

    2. Re:Major differences by Dahan · · Score: 1

      There certainly are major differences between the US and Europe in terms of banking. I have never even heard of a "bill paying" service before, when I want to pay my bills I log on to my bank.

      Could you detail some of those major differences? Because what you describe sounds exactly like what I do with my US bank.

  61. Re:Aging brain dead old Re:Benefits of Paper Check by Achromatic1978 · · Score: 1

    Actually, you might be on to something there - I have heard my wife and her mother theorizing on that possibility before, too.

  62. not if you care about on-time payments by Anonymous Coward · · Score: 0

    one of the last times Slashdot had a discussion about the positives/negatives of authorizing auto-withdrawal some guy posted the story of how he got screwed when he tried to use manual online payment to mitigate the risks.

    Basically the problem is that the online bill payer does not send the payment coupon along with the money to your cable company, phone company, whoever so it takes anywhere from a few extra days to a week before you get credited for making the payment because they have to figure out which account to credit it to. And that's if whomever you're paying is willing to accept electronic payments from your on-line bill payer -- if not, then you're dependent on the promptness of the on-line bill payer cutting the paper check and mailing it out and every freaking one of them has TOS documents that say they're not responsible for doing that in a timely manner.

    1. Re:not if you care about on-time payments by mrchaotica · · Score: 1

      Ah, well I use the payee's own system rather than my bank's. I have more leverage if they unduly delay the payment, because I can claim they had a conflict of interest.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  63. Re:As a customer.... FYI: by Culture20 · · Score: 1

    Or linux and firefox.

    FYI:
    SYMPTOMS: Presence of the: "%ProgramFiles%\Mozilla Firefox\plugins\npbasic.dll" Not linux unless you're running the win32 version in wine.

  64. Not Security Related by andersh · · Score: 1

    You talk like Europeans never get phished.

    Read my comment again, I never once claimed anything related to security.

    My point was that I found it strange to have to use a third party to pay your bills. I never said it was safer, just simpler and more effective. It would however reduce the number of potential unsafe websites you have to visit to get your business done.

    European banks work closer together from what I have read (and experienced), transfers are more easily done between banks and countries now than at any time before. That's a good thing, and I think Americans should have access to the same. Why the rant about "unsafe" banks?

    P.S. I love the fact that banks from my country are less accessible [in practice] for foreign hackers and phishing because we don't use a major international language (Norwegian). It makes all those phishing mails instantly recognizable as fake, and if you do fall for an English speaking email from "your" bank you deserve to get robbed. And, no, you can't translate using an online tool at least not for writing that phishing email... :)

  65. The Solution is IBAN by andersh · · Score: 1

    The US is bigger than any single European country and like getting the entire EU on a single system, getting the US to change a working (if imperfect) financial system doesn't happen overnight.

    Actually Europe does have a single system for bank transfers (IBAN). It's even been adopted by other countries outside Europe (Turkey, Saudi Arabia, Israel, Mauritius etc.)

    "The IBAN was originally developed to facilitate payments within the European Union but the format is flexible enough to be applied globally. Customers, especially individuals and SMEs, are frequently confused by differing national standards for bank account numbers. IBAN imposes a flexible but regular format for account identification and contains validation information to avoid errors of transcription. The standard IBAN is intended to carry all the routing information needed to get a payment from one bank to another wherever it may be."

    Europe has over 700 million citizens, compared with just 300 million Americans. The US being "larger" geographically and united under one government is an argument in favor of making it happen! Europe has 47 countries, at least that many languages, different currencies and still we managed to agree on something.

    1. Re:The Solution is IBAN by sjbe · · Score: 1

      Actually Europe does have a single system for bank transfers

      Which i would LOVE to see come to the US in a meaningful way. Not likely to happen soon though.

      Europe has over 700 million citizens, compared with just 300 million Americans.

      If you are going to the continent of Europe including Russia you need to compare with North America which has a population of 528 million or so.

  66. Re:Aging brain dead old Re:Benefits of Paper Check by Anonymous Coward · · Score: 0

    Try a credit union. They don't send the profits they make off you to shareholders - they give it back to you in the form of cheaper and better services. There are nonprofits for everything... Sure, they have less incentive to manage well, but clearly management incentives aren't working in corporate america anyway.

  67. Re:Aging brain dead old Re:Benefits of Paper Check by Anonymous Coward · · Score: 0

    FYI, I work at an FI and there is a fee that is paid for check processing by your bank. They don't charge you but there is a fee to process all checks. Could be a courier fee, could be a process fee to handle the check, could be to image the check, etc. So there is a movement to go away from paper checks. If you stick with paper checks and are the last hold outs, don't be surprised by a fee by your bank at some point.

  68. Re:Aging brain dead old Re:Benefits of Paper Check by mrmeval · · Score: 1

    I'd take them to small claims court and sue them. Then they will talk to you. Negotiate a settlement no less than what the dicked you out of or let it go to court.

    --
    I'd go on a Vegan diet but the delivery time from Vega is too long. --brownkitty
  69. CheckFree rocks... by ElitistWhiner · · Score: 1

    There is no story here against CheckFree. CheckFree, Inc. guarantee every transaction over its payments processing engines. This company is prima-facia evidence how best to implement and use network technologies for individuals to control their own money.

    It has stood behind my every transaction made over the last nine years without failure. The exploit is interesting man in the middle attack but nothing new in Internetland.

  70. Direct debit is more than debit cards by sjbe · · Score: 1

    I don't know a single business, be it 7/11, the grocery store, auto parts store or whatever, that does not accept a debt card,...

    You need to get out more. Countless businesses don't accept credit cards and debit cards. Heck I OWN a business that doesn't take credit cards for non-internet transactions. Many don't accept checks, and even a (very) few don't accept cash. The transaction fees on debit and credit cards are too high for many low dollar transactions. Many government transactions prohibit using credit/debit cards by law.

    BTW there is a LOT more to direct debit than debit cards. You'll notice I never mentioned debit cards because the issue is larger than just debit cards. Debit cards are not a viable substitute for checks by themselves because you need a merchant account to accept payment.

    Huh? Where are these bank accountless people you speak of? Surely they are in a tiny minority.

    By some accounts as many as 25% of Americans lack banking accounts as of 2001. Even the most conservative estimates put it in the millions. In any case it's a very significant number. You don't have to take my word for it either.

    There's lots of compelling reasons to switch.

    I agree there are reasons but the fact that folks haven't converted is proof positive that they aren't compelling. Bear in mind the word "compelling" because that's the important bit - and I don't mean compelling to me or you - I mean compelling enough even my 90 year old grandmother will care. To her a direct debit is something new and complicated which does not improve her life in any meaningful way.

    Everybody I know uses debt cards first, credit cards next then cash and by last resort a check!

    You must have a small group of associates since Visa cardholders alone accounted for over $1 Trillion in purchases in 2006 and there are over 450 million credit cards being carried in the US alone. That's 1.5 cards per-capita. Personally I don't even have a debit card, I buy everything possible with a credit card which I pay at the end of the month, and use checks or cash when required. I'd rather earn interest on the float plus I get a percentage back. Debit cards are useful but can be an unnecessary risk if you are responsible with credit.

    Especially when dealing with people like you who seem to have no foresight and are quite content to remain behind the times based on irrational and unfounded assumptions... The rest of us have moved on long ago....

    Well aren't you the clever little troll who knows what is best for everyone else. I'm just a certified accountant with masters degrees in finance and engineering so clearly I have no idea what I'm doing when it comes to managing money.

    When you grow up and get out into the real world come on back and if you can be civil for a change we'll have a nice little debate.

  71. But that's why I said bank... by SuperKendall · · Score: 1

    Apparently there is some kind of registration/linkage behind the scenes. So yeah, it's completely plausible that if you sign up with an independent bill pay company, your utility will stop sending paper bills.

    That may be, but it does not change the main point I was making is that you should use your BANK to send out these payments, rather than any third party bill paying service. There is much less likely to be such a link in that case.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:But that's why I said bank... by illegalcortex · · Score: 1

      I don't understand where you're making the distinction. Isn't the bank acting like a third party billing service, too? That's my understanding of the bill pay services offered by banks.

  72. US IBAN? by andersh · · Score: 1

    Which i would LOVE to see come to the US in a meaningful way. Not likely to happen soon though.

    Well, it might happen sooner rather than later.

    From Wikipedia: "Banks in the United States do not provide IBAN format account numbers. Any adoption of the IBAN standard by U.S. banks would likely be initiated by ANSI ASC X9, the U.S. financial services standards development organization but to date it has not done so. Hence payments to U.S. bank accounts from outside the U.S. are prone to errors of routing."

    I did make you eat your words regarding #6 ;)

    Yes, geopolitical Europe can be said to include parts of European Russia, Turkey, Caucasus etc. It's never been defined definitively.

    You might have 528 million people living on the North American continent, but the difference is that European countries actually work together today ;)

    And we are still more people than you, so why is your size such a problem like you claimed in #6?

    We have even more barriers with multiple currencies, languages, different legal systems etc. Despite the enormous numbers and barriers we have working solutions. I think you should have even less problems creating a working system for the US at least!

  73. Re:Checks are dangerous too? Better avoid money xf by ScrewMaster · · Score: 1

    So when you sign up, ping the site and bookmark the IP address. Sure, they may change it now and then forcing you to update it ... but at least you're minimizing the risk of a DNS redirect.

    --
    The higher the technology, the sharper that two-edged sword.
  74. Turn off Acrobat Javascript! by bill_mcgonigle · · Score: 1

    They must suspect Acrobat as an infection vector somehow.

    Most of the Acrobat exploits involve their JavaScript engine. For Pete's sake, how can that be on by default? (I know, features over security).

    I'm happy letting my Acrobat be a dumb document display engine.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  75. PayPal is not evil. by Anonymous Coward · · Score: 0

    Some mental teenager at NCSU just tried to rip us off by selling us a 17" Mac laptop that was all busted to shit (described as being 'perfect') and then running away with the money from PayPal. PayPal let us open a dispute and he lied his ass off. They made us wait for him to respond (to give him even more benefit of the doubt) which just allowed him to run farther and faster moving that money out of PayPal, but within about 10 days they ruled against his ass and whatever bank account he's using will be jacked and he'll be on CheckSystems for close to a decade if he doesn't cough up the cash. I don't think we'll be buying anymore laptops off eBay but it's nice to know that PayPal looks out for people if they run into a fraudster douche bag who thinks the world owes them a living and it's okay to screw complete strangers if (they think) nobody is there to stop 'em. Also --they own Skype now and can fully integrate "presence" with "auctions", "delivery" and "settlement" if they would only pull their head out and look at the big picture (or just read a book about how real-world auctions work and model after that, lol). So no more dising PayPal, they empower anyone in any corner of the free world to start making money and punish the crap out of those who were brought up badly to violate hard working folks if they think they can get away with it.

    PS: Posting anonymously because I have no account. If I did, it would have a negative user ID. I am 99% sure I have more experience than anyone ever to use Slashdot...and Bill Gates is older than I am, heh.

  76. Re:Aging brain dead old Re:Benefits of Paper Check by mrmeval · · Score: 1

    I worded that poorly. There are only a few credit card companies and they do have a monopoly. That has not changed in a long time. They can dictate terms and when they can do that I want a government sponsored or mandated payment scheme to be implemented. I alos want a lot of the legal protections removed that banks now enjoy especially with regard to how they juggle deposits and withdrawls.

    --
    I'd go on a Vegan diet but the delivery time from Vega is too long. --brownkitty
  77. An example by andersh · · Score: 1

    Could you detail some of those major differences?

    Yes, I can detail some of it. I would like to point out exhibit A, IBAN. This is a copy of another comment I wrote.

    Europe has a single system for bank transfers. It has even been adopted by other countries outside Europe (Turkey, Saudi Arabia, Israel, Mauritius etc.)

    "The IBAN was originally developed to facilitate payments within the European Union but the format is flexible enough to be applied globally. Customers, especially individuals and SMEs, are frequently confused by differing national standards for bank account numbers. IBAN imposes a flexible but regular format for account identification and contains validation information to avoid errors of transcription. The standard IBAN is intended to carry all the routing information needed to get a payment from one bank to another wherever it may be." Quote from Wikipedia

    Please remember that Europe has 47 countries, at least that many languages, different currencies and still we have a working system. Why are American banks not doing something similar, perhaps because they make more money by not?

    My American friends that live in the US and here in Europe have shared their experiences, that's why I feel we have major differences in our systems. Even just sending money to a friend in the US is a hassle.

    I have always found it rather odd that cheques are still in use in the US. In my part of the world debit cards are the norm, I only use credit cards for company expenses. In fact I hardly even touch cash. My paycheck is transferred automatically to my account, the last time I went to a bank was to sign for my car loan (horrible taxes on cars). And even that will soon be gone due to the government's Digital Signatures Act. Tax returns are automatic, employers provide the information. And so most people just receive an SMS stating their returns, if they have additional information they can log on and change it using their digital ID. The paragraph above was just my personal experience as an illustration, do you have a similar system?

  78. Re:Aging brain dead old Re:Benefits of Paper Check by lamapper · · Score: 1

    I pay my US Bank CC bill with automatic withdrawal from my WAMU/CHASE bank account. Not sure what state your in, maybe it's a local thing... or maybe it's only if you already have a US Bank checking account, I do not.

    I suppose you were not using WAMU a few years back when a software update resulted in no customer's automatic payments getting made via their automatic bill payment system.

    A friend of mine was and when he contacted the bank, they refused to make any restitution of late fees or anything fees resulting from WAMU's mistake.

    Personally I believe they should have taken responsibility for their actions, as the software update was their responsibility.

    Just one more reason why I will not use automated bill payment via any of my checking accounts. (Yes I am a WAMU, now Chase customer, however I always have a backup bank, just to be safe. If one of those banks screws up my account, I will drop them and look for another second bank, allowing the current second bank to become my primary bank)

    Having a minimum of two valid solvent bank accounts avoids have the check system issues of opening a new banking account after the credit reporting industry trashes your credit reputation. You can google that too, too many stories so no need for me to defend, support, etc...

    I will not let anyone auto-draft from my account either. Too many horror stories and bad experiences out there about this mistake.

    Fortunately there are other methods of online electronic payment, PayPal being one of them, that will allow you to make electronic payments without putting your bank account at risk.

    Remember you can always use one account for all your electronic online needs, shuffling only enough money into it for your current needs, making sure that it cannot be overdrafted for any reason (get that in writing as you will probably need it), that way should the account get compromised it does not haunt you forever. That account can be closed in a heartbeat without impacting your primary accounts, where you have direct deposit for instance.

    And without a copy of the bill to dispute these types of mistakes you are asking for problems eventually. I suppose you could get an electronic copy, however you better save it off to your own system to make sure it does not get changed. Which is a double edged sword as well, considering that the official record of a check USE TO BE the the paper check ONLY. For years after electronic statements the legal system refused to accept an electronic copy in lieu of a paper copy. My guess is that has changed by now (hopefully) and yes I can imagine the stories that many can tell because of this change.

    In an honest world, you can do business with a handshake, how many lawyers would recommend that today, enough said.

    In my opinion it all comes back to personal responsibility. Sadly others do not feel the same, thus you must protect yourself from them.

    --
    Is your Internet Throttled? Install DD-Wrt, OpenWRT or Tomato to learn the truth! Google: 1Gbps/1Gbps: 5 Communities
  79. Former CheckFree CTO/CSO Response by Anonymous Coward · · Score: 0

    For the curious, the Institute for Cyber Security blog (http://blog.ics.utsa.edu) has an article on the CheckFree attack from their former CTO and CSO. They discuss the root cause, their analysis of the attack and its consequences, and what could have been/can be done differently for CheckFree and other companies.