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Yet Another Premature Declaration of Email's Death

mvip tips the latest in a long line of premature announcements of the demise of email. "The Wall Street Journal article Why Email No Longer Rules is making the rounds online. Fast Company provided a fast response, highlighting the technical shortcomings of trying to replace email with Facebook and Twitter (where do the attachments go?). Email Service Guide points out that Facebook and Twitter are ineffective for one-off communications. With Google Wave on the horizon, we'll probably have to go through the whole charade yet again."

266 comments

  1. The Right Tool for the Right Job by sopssa · · Score: 5, Insightful

    That's all it comes down to.

    But email was better suited to the way we used to use the Internet—logging off and on, checking our messages in bursts. Now, we are always connected, whether we are sitting at a desk or on a mobile phone. The always-on connection, in turn, has created a host of new ways to communicate that are much faster than email, and more fun.

    Why wait for a response to an email when you get a quicker answer over instant messaging?

    Because you don't always need some response within 15 secs, nor do you want to always be responding to some questions that take away your time and concentration. Even if you have your email client open all the time, you can leave writing a reply to it for later time.

    If you know you need a quicker response, you send an IM or call my phone. Something in between and you send an SMS.

    For that matter I dont want everyone to know everything about me, I dont want everyone to know I'm available or not, I dont want everyone to know all the other people I know, nor do I want everyone to know something that only certain people should know.There's also no way you'll get me to install facebook or twitter apps on my phone. If I'm not on computer, there's no need to contact me other way than calling me (and I dont even always keep my phone with me - if I'm busy with other stuff, I'll call you back on better time)

    1. Re:The Right Tool for the Right Job by Interoperable · · Score: 5, Insightful

      Exactly right. Why would anyone confuse Facebook or Twitter with professional tools. An email can be a very professional means of communicating (provided that you employ proper grammar an etiquette). Social networking tools are great and may find a place to communicate between close colleagues but they should never be mistaken for a professional solution.

      --
      So if this is the future...where's my jet pack?
    2. Re:The Right Tool for the Right Job by owlnation · · Score: 2, Insightful

      Absolutely right.

      Email is useful for formal communication, for a long term record of something -- e.g. for CYA. It is also possible to get some work done by only checking mail at certain points of the day.

      IM, Twitter, Facebook etc really are of very limited use in a business situation -- they are slower and clumsier than a phone conversation or face to face. Probably useful in situations where no phone is available (or VOIP for international calls) or for quick mass distributed maessages, but other than that they are inferior communication systems -- people just like them, that's all.

      Nothing kills productivity more than IM. I'm astonished that businesses use it, it makes very little sense.

    3. Re:The Right Tool for the Right Job by JasterBobaMereel · · Score: 1

      ....Always on? ... My mail is always on, and will notify of new mail instantly ... Facebook and Twitter, I only log on once or twice a day,and get notified of important new items ... *by email*

      --
      Puteulanus fenestra mortis
    4. Re:The Right Tool for the Right Job by Hadlock · · Score: 1

      Most modern "smartphones" have a facebook app, and a lot of people these days have unlimited SMS that they can use with twitter. Between those two (facebook and twitter) popping up in my blackberry inbox alongside regular email, I'm pretty much "always on". I don't always respond the same day though. That's one reason why I couldn't get rid of my Blackberry for an iPhone - because it consolidates 100% of my messaging (including voice) into a single device. Now that I have google voice, my email is once again a contender, but cell phones these days actually outperform desktop computers as communication devices these days.

      --
      moox. for a new generation.
    5. Re:The Right Tool for the Right Job by PalmKiller · · Score: 1

      Our company does not allow IM for these exact reasons, it kills work flow. We started blocking it back when ICQ was just getting started. We also don't use facebook and the like but we do use less personal collaboration software with some of our clients, but never for inter-office communications.

    6. Re:The Right Tool for the Right Job by elrous0 · · Score: 4, Funny

      Having to deal with everything I get via SMS/IM instead of email is pretty close to my idea of the lowest ring of hell. There is no way Dante could have ever dreamed up a torture so hideous and cruel.

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    7. Re:The Right Tool for the Right Job by lorenlal · · Score: 1

      Nothing kills productivity more than IM. I'm astonished that businesses use it, it makes very little sense.

      Your post is solid except for quoted statement. IM is quite good at dropping informal notes, or quick questions. Also - The ability to add people to the conversation allows us to have a discussion instantly... In cases where the conversation only needs a few minutes, we can have the discussion, make a decision and conclude the whole matter in the amount of time it'd take to schedule the con call and get everyone dialed in.

      Yes, it can be misused. But so can any other method of communication... Especially email.

    8. Re:The Right Tool for the Right Job by Cro+Magnon · · Score: 1

      I might be "always on", but that doesn't mean I'm immediately reachable. My cellphone is strictly personal. My business communication comes thru, guess what, email. My non-business communication might be phone, text, email, Facebook, or (God help me) Twitter. But at any random time I might be busy at work, in a meeting, driving, or taking a crap. In which case I probably won't respond to a message, and if my phone's on vibrate I might not even know of it.

      For me, there's little difference between checking my voicemail, texts, FB, and (ugh) tweets, and checking my olde reliable email.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
    9. Re:The Right Tool for the Right Job by Anonymous Coward · · Score: 0

      I agree with what you said about it and would add that we have this magical thing called "Time Zones" which the article seems to have forgotten. I, in California, am unlikely to find my colleagues in the UK or Kazakhstan on instant messenger in the afternoon (my time) when they are home in bed (or at least at dinner).

      Another thing is email is generally a much better medium for actually writing more than quick "time for lunch?" or "you sit by the window, is it raining?" type queries.

    10. Re:The Right Tool for the Right Job by secretcurse · · Score: 1, Interesting

      What's more inherently professional about an email than a message on Facebook? If you're simply sending a message, you can make it precisely as professional over Facebook as an email. They're both just systems for sending text...

      --
      I'm using all of my mod points to mod ancient memes down. Please join me.
    11. Re:The Right Tool for the Right Job by Dragonslicer · · Score: 1

      Nothing kills productivity more than IM. I'm astonished that businesses use it, it makes very little sense.

      In addition to what the other posts said, IM is good for sending bits of code to other programmers to look at. Sending code over the phone doesn't work as well.

    12. Re:The Right Tool for the Right Job by Jurily · · Score: 1

      What's more inherently professional about an email than a message on Facebook?

      Your email client and the custom local settings.

    13. Re:The Right Tool for the Right Job by tonyAG · · Score: 5, Insightful

      I'm in agreement with this as well. I'm so tired of businesses and employers thinking that I always want to be 'on'. This is their desire and dream.

      This is why I'm more protective of my time and privacy. Once you are leashed by today's technology, it become very hard to rid yourself of that shackle.

    14. Re:The Right Tool for the Right Job by Trails · · Score: 4, Insightful

      What's more inherently professional about an email than a message on Facebook?

      The lack of Farmville updates...

    15. Re:The Right Tool for the Right Job by tomhath · · Score: 5, Insightful
      There are basically three forms of communication we use:

      1) Synchronous Conversation - face-to-face, telephone, IM

      2) Asynchronous Mail - snail mail, email, fax, telegraph

      3) Broadcasting - mass media, blogging, Twitter, Facebook, Google Wave

      The article muddles all three together without recognizing that there's a place for each.

    16. Re:The Right Tool for the Right Job by dougisfunny · · Score: 1

      But I though that was why you CC the entire company.

      --
      This is not the funny you're looking for.
    17. Re:The Right Tool for the Right Job by No2Gates · · Score: 0

      You hit it right on the head. Facebook and Twitter are in my opinion, "toys" and are NOT for professional use.
      I have never "Twitted" or "Twatted" or whatever it's called. Hell, come to think of it, I don't have an account on either service and don't plan on it anytime soon.

      --
      Every time you call tech support, a little kitten dies.
    18. Re:The Right Tool for the Right Job by shock1970 · · Score: 1

      I've noticed since I've been on facebook that the number of emails I get per day has gone down. Facebook is very useful for sharing thoughts and information with friends and family, when the importance of someone seeing your message isn't a priority. If it's a friend or family member and the message is important I'll either use FB mail or regular email, though I feel regular email is more reliable and its more likely that someone will check their email before their FB page.

      Though I find myself using regular email less and less, its still the best way to send/receive attachments as well as to get periodic notifications, newsletters, ads, etc.

      For immediate communication and for short question/answer engagements, so typical in a work environment, IM works the best. But there's no gaurantee I'll be right there to get the message. The same goes for SMS messaging.

      But if I really want to communicate with someone right away where I want confirmation of my message and the priority of the message is high... and call me old fashioned if you wish... I use the phone. The best thing about phone calls is that you get the message across, and you know the recipient receives the message if you are there talking to them face to face. Even though you might not get the response you need right away, you usually come away with getting a commitment to the response right away.

    19. Re:The Right Tool for the Right Job by Dan541 · · Score: 4, Insightful

      Not to mention Facebook and Twitter are totally closed systems. Both you and the recipient need a Facebook account in order to communicate via Facebook. In contrast no one that I exchange email with has the same provider as me.

      Email is right there with Phone number and Postal address.

      Facebook and Twitter are one the same level as messaging someone through any third party website, many discussion forums have messaging features by default.

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    20. Re:The Right Tool for the Right Job by Thansal · · Score: 1

      Facebook doesn't look professional. Facebook has an informal, and often negative face, where as email doesn't have any specific associations to most people.

      It is the same reason I always laugh when companies try to set up in 2nd life. 2nd life has a very strong inappropriate image when compared to facebook, but you get the idea.

      --
      Do Or Do Not, There Is No Spoon, There Is Only Zuul. Everything in the above post is probably opinion.
    21. Re:The Right Tool for the Right Job by wisnoskij · · Score: 1

      Because you don't always need some response within 15 secs, nor do you want to always be responding to some questions that take away your time and concentration. Even if you have your email client open all the time, you can leave writing a reply to it for later time.

      If you know you need a quicker response, you send an IM or call my phone. Something in between and you send an SMS.

      For that matter I dont want everyone to know everything about me, I dont want everyone to know I'm available or not, I dont want everyone to know all the other people I know, nor do I want everyone to know something that only certain people should know.There's also no way you'll get me to install facebook or twitter apps on my phone. If I'm not on computer, there's no need to contact me other way than calling me (and I dont even always keep my phone with me - if I'm busy with other stuff, I'll call you back on better time)

      You do not need to instantly respond to instant messages, nor do you need to indicate if you are online or not (most people are just constantly "away" in my experience).

      --
      Troll is not a replacement for I disagree.
    22. Re:The Right Tool for the Right Job by Dan541 · · Score: 1

      I forgot to mention Facebook and Twitter are also totally incompatable with anything not on their own system. I can't request a new /. password be sent to my facebook account, or any paypal invoices

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    23. Re:The Right Tool for the Right Job by wisty · · Score: 1

      Plus, all the data is online. Maybe one day we will have the internet EVERYWHERE we take our laptops, but until that day I'd rather keep a local copy.

      And Twitter and Facebook are blocked in some countries.

    24. Re:The Right Tool for the Right Job by StormyWeather · · Score: 1

      Better yet use email as a near instant response tool. I personally have gmail pushing email to my cell phone so I get it very fast, and I have rules set up on the server side that if certain people send me emails, or there are certain things in the subject then it forwards the email to the SMS address for my cell phone. This is a much better solution in my opinion than having to open up your phone every time an email comes in.

      Email is still king, and in my opinion should remain so. It is a simple elegant superior replacement for the postal letter mail system. Last night I searched my email for an invoice I sent a customer three years ago, and found it within a few seconds, opened the invoice, and printed it out. How in the hell are you going to do something like that with twitter or facebook.

      I personally like facebook when I'm sitting somewhere with nothing to do and can open it up on my phone. I don't like twitter because I see no benefit in using it over email+facebook, plus the last few times I tried to get on twitters web site it either crashed, or took forever to come up.

    25. Re:The Right Tool for the Right Job by Beetle+B. · · Score: 1

      Because you don't always need some response within 15 secs, nor do you want to always be responding to some questions that take away your time and concentration. Even if you have your email client open all the time, you can leave writing a reply to it for later time.

      I recently got into the whole Getting Things Done fad. One piece of advice I saw on a famous web site oriented towards being organized was that you should set your software to check email no more frequently than once every half hour.

      One of the best pieces of advice I've seen and implemented. I no longer frequently check email, because I know I can't have received any if 30 minutes hasn't passed. Fewer interruptions, and it's unlikely anyone wanted a reply that quickly.

      --
      Beetle B.
    26. Re:The Right Tool for the Right Job by omb · · Score: 1

      Hear Hear, it is the modern ALWAYS ON airhead that never has time to think or output anything meaningful.

      I like to check my e-mail when I want to take a break from what I am concentrating on, say with Coffee.

    27. Re:The Right Tool for the Right Job by Runaway1956 · · Score: 1

      Maybe I'm not a very sharp tool or something. But, if I need to contact my Veteran's Administration office, I simply don't know how to do that on Facebook. More, I don't really want to post all my personal details on Facebook. Maybe I'm old fashioned, but I regard my medical history as kinda private. Also, I'm married. If I could bring myself to post all of my more intimate messages to my wife on Facebook, she would take offense. Isn't everything on facebook pretty much public? Whatever I post, all of my circle of friends can see it, right? I don't even see the value of posting the details of a father/son relationship in public - while not as intimate as a marital relationship, it's still private.

      Well - let's just say that one of us is a tool.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    28. Re:The Right Tool for the Right Job by slim · · Score: 2, Interesting

      Your email client and the custom local settings.

      How do you *know* my email client is more "professional" than my Facebook API client?

    29. Re:The Right Tool for the Right Job by lavardo · · Score: 1

      And all the quizzes about how much I know about movies and my IQ.

    30. Re:The Right Tool for the Right Job by digitig · · Score: 1

      nor do you want to always be responding to some questions that take away your time and concentration.

      I think that's an important point. I think that the people who make these pronouncements tend to work in jobs that don't require complex analysis but are focussed on snap responses to situations. The RA was from the Wall Street Journal, and I agree that email is probably not the best means of tactical communication on a trading floor. The trouble comes when people who work in that way assume that everybody works in that way. I once worked for an employer who decided that our workplace should be designed to maximise distraction and interruption because that would be "vibrant" and "creative". It might have been, but it was absolutely terrible for making sure that a system that could kill hundreds of people was safely designed.

      --
      Quidnam Latine loqui modo coepi?
    31. Re:The Right Tool for the Right Job by mrdoogee · · Score: 1

      Seriously. I like Facebook, but Holy crap on a catapult, everybody I'm friends with seems to be playing those games. I have to block updates from some new game like every 2 days or so. I think I'm just going to post on their walls about how I'm doing on Uncharted 2.

    32. Re:The Right Tool for the Right Job by falconwolf · · Score: 1

      Plus, all the data is online. Maybe one day we will have the internet EVERYWHERE we take our laptops, but until that day I'd rather keep a local copy.

      I'm with you here but I'd add something. I want files stored and software run locally, but I also want to be able to access the net whenever I choose to. I don't have one now but as an example once I get a digital SLR I'd like to be able to upload my photos to my server while out in the field. The only way to do that and not have a long upload is mobile broadband. I'd also like to keep a blog updated which also would require mobile access. Say I'm out in the Boundary Waters Canoe Area Wilderness I could upload some photos and an essay on my day of canoing and hiking. Apply that to the Amazon and Siberia as well.

      Falcon

    33. Re:The Right Tool for the Right Job by mrdoogee · · Score: 1

      Why Cc: when you can Reply All!

    34. Re:The Right Tool for the Right Job by falconwolf · · Score: 1

      What's more inherently professional about an email than a message on Facebook? If you're simply sending a message, you can make it precisely as professional over Facebook as an email. They're both just systems for sending text...

      I've never used Facebook so I don't know if I can send a message to anyone else with Facebook whether I or they use Facebook? I have no problem sending email to anyone else who I have their email address whether they use the same ISP as I do or another.

      I doubt I can, I bet in order for me to use Facebook to send a message to someone else we both have to use Facebook. I would not trust Facebook with important documents either.

      Falcon

    35. Re:The Right Tool for the Right Job by monoqlith · · Score: 2, Insightful

      Actually that's the one area where Google Wave might actually be the next evolutionary step after e-mail, while Facebook and Twitter are not even close to being suitable replacements: Server federation and an open protocol specification(namely, XMPP). Allowing me to send a message to anyone@some.org is probably the best thing about e-mail, and it is something that will never be implemented by Facebook, as it goes against their entire business model.

      In contrast, Wave has been built around this ability, and thus it stands a chance of succeeding e-mail. I'm not saying this will occur quickly - it took 40 years for e-mail to become entrenched - but it could happen.

    36. Re:The Right Tool for the Right Job by falconwolf · · Score: 1

      Our company does not allow IM for these exact reasons,

      You don't need to collaborate with coworkers and supervisors much do you? As someone above said in the tyme it could take to arrange a conference call or meeting an IM session could be done. With collaboration tools you could all work on the same documents as well.

      While I haven't done this myself I look at it like it says in the subject line, the right tool for the right job. I hope to start a photography business and I can see where IM would be terrific, I could use it to collaborate with a client and show them what I have and what I can do. That photo has too bright a red? Reduce the brightness and the client can give me immediate feedback. Client wants the top cropped a little lower, here goes.

      Being able to do this may actually increase my income, I could get more work done and or ask for more.

      Falcon

    37. Re:The Right Tool for the Right Job by falconwolf · · Score: 1

      This is why I'm more protective of my time and privacy. Once you are leashed by today's technology, it become very hard to rid yourself of that shackle.

      In your off tyme you decide when you're connected and what you will respond to. So far today I've gotten 2 phone calls, when I looked at caller ID I didn't know who made the calls so I didn't answer the phone. Now if the other party think s it's important they can leave a message, however in both cases today neither did leave a message so they mustn't have been important to them.

      Falcon

    38. Re:The Right Tool for the Right Job by jc42 · · Score: 1

      But email was better suited to the way we used to use the Internet--logging off and on, checking our messages in bursts. Now, we are always connected, whether we are sitting at a desk or on a mobile phone. The always-on connection, in turn, has created a host of new ways to communicate that are much faster than email, and more fun.

      Why wait for a response to an email when you get a quicker answer over instant messaging?

      I can't see where you got that quote from, since it's not in the summary or any other message I can see. But in any case, it's totally wrong. When the term "Internet" was first officially defined, around 1980 or so, and on its predecessor the ARPAnet, there was no logging on/of for the Internet. Since the mid-1970s at least, it has always-on, and email has always been instantaneous from a human viewpoint. The only delay back then was how long it took for the recipient to notice that they had a message, type a reply, and send it. Of course, they might have been away from their machine, which is still true, or they might be too busy to check their emial. But those are true of IM and the other modern schemes that are nothing more than the original email design with a different name.

      The main reason that people ever talk about "logging on/off the Internet" is because when the Internet became available to the latecomers using Microsoft software, DOS and Windows couldn't implement Internet email correctly, because they couldn't run servers. Until 1995 or so, they couldn't even connect directly to the Internet; they had to connect via modem to a "server" machine somewhere. So the original design of an end-to-end connection and a file copy couldn't be implemented on those machines, and we had to come up with the kludge of using a third-party "server" machine to store the email until the MS system called up and asked for it. This was also forced on a lot of the rest of us by ISPs that had (and often still have) a "no servers allowed" rule, which was (and still is) a total violation of the Internet's design docs (the RFCs).

      If anything, it's the IM, twitter, Facebook, etc. crowds that are the clumsy ones, because they all depend on a third-party server that saves your message,and often depend on time-wasting polling by your machine to deliver the messages. And they still do nothing at all about the fact that the recipient can ignore the message, or can read it but wait a while to reply, perhaps because they want to give you a good, thoughtful reply rather than just dashing off the first thing that comes to their mind.

      In any case, if your Internet service and email work like the RFCs say it should, email sent use the RFC 821 standard protocol (dated August 1982) should be faster than IM, Facebook or twitter. The sender's machine will connect to yours, the message will be transmitted, and it'll be on your machine it a few milliseconds, as it was in 1982. If your messaging system is slower than this, it's incredibly badly designed, and can't even match a 27-year-old Internet standard that's now considered obsolete. If your ISP or OS can't (or refuses to) do even that, you're not using a modern messaging system; you're using something that's so badly engineered that Internet users back in the early 1980s would have laughed at it.

      (Yes, I know that email back then was often a lot slower. But I also remember working on a project in 1983, in which we timed Internet email between machines scattered around North America. If we dropped the numbers for machines that were offline during the test, the mean delivery time for messages of a few hundred bytes was around one second. Connecting to other continents wasn't good at the time, and the first try usually failed for them, so the email became "store and forward" via an almost-always-on server. So the Internet itself, when all the links in the path were live, was capable of delivering messages within a second. The main problem was the frequent lack of connectivity. It got worse in the early 1990s as people started using modems for Internet access.)

      (Should I add "Get off my lawn!"? ;-)

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
    39. Re:The Right Tool for the Right Job by eleuthero · · Score: 1

      Further, as closed systems, backups are more difficult--I can't have a local copy of my Facebook inbox (which I don't use). With email, I can have a local copy, a server copy, and when some nutball terrorist blows up Google with its backups, I'll still have all my email. Integration with calendars and contact lists across services is also helpful and allows me to separate one job from another and non-work contacts from work contacts (yes, I know about lists in Facebook but this only has limited functionality).

    40. Re:The Right Tool for the Right Job by BrokenHalo · · Score: 1

      I don't (and won't) have a Facebook account, so I might be playing devil's advocate here, but not everything on Facebook is public unless you make it so. You can set it up to allow a reasonable degree of selectivity as regards who it gives out content to.

      On the other hand, Facebook is not designed (since it is by definition a "social networking" application) to be a good medium for intimate communications between two individuals like you and your wife. That's not the point of it.

      My main reservations about Facebook is that it seems to swallow up the life of its users. I am easily contactable: I have a mobile and home (SIP) phone, I have Skype and I am easily contactable via email. My feeling is that that should be enough. I see no useful purpose in blathering to the world at large about what I had for breakfast.

    41. Re:The Right Tool for the Right Job by Anonymous Coward · · Score: 0

      I recently got into the whole Getting Things Done fad.

      Fad schmad. It's been around for a number of years, costs essentially nothing, and it works. The simple insight of getting everything out of your mind and onto paper (or the computer, or whatever) is worth the hype all by itself.

    42. Re:The Right Tool for the Right Job by axlash · · Score: 1

      I see IM as a cross between synchronous and asynchronous communication. Sometimes, I IM someone who is offline, and when he logs in to his IM client, he gets my message (like an email). Even if he is online, I don't have same expectation of an immediate reply, since he might be away from his computer (not something that I would believe if I was talking to him face to face or over the phone).

      --
      Deal with reality - the world as it is - rather than ideality - the world as you would like it to be.
    43. Re:The Right Tool for the Right Job by BrokenHalo · · Score: 1

      Say I'm out in the Boundary Waters Canoe Area Wilderness I could upload some photos

      If you can get a signal out there, then you're a fortunate person. Down in Tasmania we are usually out of luck with mobile broadband signals in our equivalent wilderness regions. Of course, I guess there is the satellite option, but that's outside my budget. Also bear in mind that your upload speed may be orders of magnitude slower than your downstream speed, so you might be better off waiting until you get back home.

    44. Re:The Right Tool for the Right Job by BrokenHalo · · Score: 1

      Most modern "smartphones" have a facebook app...

      That's fine in itself, but you're making an assumption that other people's phones have the same capabilities as yours, and that the owner knows how to access those capabilities.

      Lots of people still have phones that only make calls and do SMS. And that is often plenty. It's totally generic, so there's no requirement for any proprietary interface to cope with all that unnecessary content on Facebook...

    45. Re:The Right Tool for the Right Job by KnownIssues · · Score: 1

      Maybe you should tell the Fortune 500 company I work for that social networking tools should never be mistaken for a professional solution. Maybe you just mean Facebook and Twitter should never be mistaken for professional tools, and I'd agree with that to a point. But to claim that the features of social networking tools cannot be used for professional purposes sounds naïve to me at best.

      Having watched a very good presentation on Google Wave (Google Faculty Summit 2009: Google Wave), I feel I finally "get it". It's not simply Twitter 2.0. It really combines email, document collaboration, and instant messaging into a single system in a way I haven't seen done before. You could use it effectively to work just like email only or to just work like instant messaging only, but you won't.

    46. Re:The Right Tool for the Right Job by acohen1 · · Score: 1

      You can send private messages directly to another user if you want. Not as robust as email but pretty much the same. Still, its a closed system so you can only communicate with other facebook users and give all control of retention to facebook. So I sure as hell would never use to talk to the VA. Send intimate messages to the wife? Not any worse then sending them with hotmail, yahoo, or gmail.

    47. Re:The Right Tool for the Right Job by dcw3 · · Score: 1

      provided that you employ proper grammar an etiquette

      While I agree, I wish I could mod this ironic. :-)

      --
      Just another day in Paradise
    48. Re:The Right Tool for the Right Job by ImYourVirus · · Score: 1

      Not everyone has a facebook, nor do they want one. As well if you post something to someone else's wall everyone and their mother can see it, even by sending a message where do you put files at? And the fact that everything you post to facebook becomes their property, I'm sure that includes messages, so thus no inherent privacy (the last time I checked or heard anything about it).

      I would trust who has shown no interest in my dealings more than who has laid claim to anything that I upload or post.

      --
      Why is common sense called that if it's not common?
    49. Re:The Right Tool for the Right Job by ImYourVirus · · Score: 1

      I would trust [insert email provider here] who has shown no interest in my dealings more than [insert 'social' networking site here] who has laid claim to anything that I upload or post.

      --
      Why is common sense called that if it's not common?
    50. Re:The Right Tool for the Right Job by Darinbob · · Score: 1

      The nice thing about email, is that it's mostly open. Lots of email clients, lots of servers, and they all interoperate. No one controls it all, and you don't have to have an account on email.com to get email. Communicating with facebook or twitter means you have to deal with those companies.

      A big problem I see with "the death of email" articles, is that they never spell out what's actually wrong with email and it's just assumed the audience agrees that it's old and broken. It works just fine.

    51. Re:The Right Tool for the Right Job by JStegmaier · · Score: 2, Informative

      Google Wave is actually all three of those forms. I've had instant-messenger style chats on Wave between me and my boss. We've started using it to replace email in some situations (something that will open up once there are other Wave clients.) And, of course, you can broadcast the communication out to anyone in Wave, and even outside of it with certain robots.

    52. Re:The Right Tool for the Right Job by Darinbob · · Score: 1

      Or you just stick your head out the cube and say "Hey Bob, which file has the numbers I need again?" IM is transient, you can't communicate a ton of info that way. It may be handy if everyone is remote from each other, but if you all set in the same tiny corner of a building it's redundant and interfering. If you need to send a lot of information, you either need to send files or use a net-meeting type application. IM is for chatting, sort of like being on the phone but harder to multitask. You can't share your ideas for photos over IM, you have to have the client see the photos (again, net-meeting or other similar apps).

    53. Re:The Right Tool for the Right Job by sjames · · Score: 1

      Exactly. Some of the work I do requires an actual attention span. I do not use IM, etc. exactly because people think it means I'm ready to jump at the slightest bit of trivium they care to spew my way. Twitter even explicitly says that's what it's for, why would I use that as a primary business communication tool?

      Email properly queues up communications to me until I have a moment to look over it and respond by priority and based on how much time I have. When everything is top priority, nothing is. It's also entirely possible that email questions may require actual thought and consideration. The last thing we need is yet another tool that discourages careful thought and composition of a reply.

    54. Re:The Right Tool for the Right Job by Sandcastle · · Score: 1

      Well said. Not only can you leave replying to later, but one of the most common time management tips for many managers and most executives is to only read/deal with email twice a day.

      The constant interruptions make you feel busier / more involved and therefore more productive, but in reality nearly everyone whose value to a company is more than the bureaucratic equivalent of grinding, you're actually far less effective, which is the more important measure.

      Cue the MBA bullshit bingo comments, but there's a lot of logic to it.

      --
      The fact that a fish swims in water does not make it an expert in fluid dynamics. GogglesPisano (199483)
    55. Re:The Right Tool for the Right Job by Thinboy00 · · Score: 1

      I don't think parent was trying to be funny...

      --
      $ make available
    56. Re:The Right Tool for the Right Job by Thinboy00 · · Score: 1

      I see no useful purpose in blathering to the world at large about what I had for breakfast.

      That's Twitter.

      --
      $ make available
    57. Re:The Right Tool for the Right Job by jgrahn · · Score: 1

      But email was better suited to the way we used to use the Internet--logging off and on, checking our messages in bursts. Now, we are always connected, whether we are sitting at a desk or on a mobile phone. The always-on connection, in turn, has created a host of new ways to communicate that are much faster than email, and more fun.

      Why wait for a response to an email when you get a quicker answer over instant messaging?

      I can't see where you got that quote from, since it's not in the summary or any other message I can see. But in any case, it's totally wrong. When the term "Internet" was first officially defined, around 1980 or so, and on its predecessor the ARPAnet, there was no logging on/of for the Internet. Since the mid-1970s at least, it has always-on, and email has always been instantaneous from a human viewpoint.

      Agreed. The IM craze (and here I'm partly just summarizing your lengthy rant) seems driven by:

      • mail on POP3 servers, which you aren't allowed to poll too often
      • People don't know how to quote properly, so mail conversations quickly become unreadable. HTML mail, top-posting and so on. AFAICT, IM clients can't quote either, but at least they force a "you said"/"I said" kind of conversation list.
      • The psychological urge to respond immediately when you know the other part is sitting there just *waiting* (everybody knows the I is for "instant").

      I used IBM SameTime for a while, but had to turn it off. Too often I got interrupted in my work by someone writing "Hello", and then I had to sit and wait while he slowly formulated his question. And whatever I wrote as reply, I knew I couldn't reuse it the *next* time someone asked something, of refer to it myself ... so I never felt motivated to give complete answers.

    58. Re:The Right Tool for the Right Job by Anonymous Coward · · Score: 0

      Wave can be synchronous or asynchronous (there's no persistent connection needed, it's a remote object, you can respond immediately, or you can postpone your response -- it all depends on the users). It's not necessarily broadcasting (maybe "narrowcasting"), although I suppose if you wanted a wave to be broadcast that could be arranged.

    59. Re:The Right Tool for the Right Job by falconwolf · · Score: 1

      Say I'm out in the Boundary Waters Canoe Area Wilderness I could upload some photos

      If you can get a signal out there, then you're a fortunate person.

      There maybe places wireless is available but for the most part I doubt wireless access is available without a satellite phone, which is slow and expensive. This is why I support expanding mobile broadband, whatever it be.

      Also bear in mind that your upload speed may be orders of magnitude slower than your downstream speed, so you might be better off waiting until you get back home.

      Notice I said "mobile broadband", when you're out in the field for weeks waiting may not be an option. While relatively large storage devices are available for digital cameras, that "large" is relative to most cameras. The DSLR cameras I'd like to get have 21 megapixel full-frame sensors. I'd also like to get a medium format camera, perhaps a 645 or 6x4.5mm, camera with a film and digital back. Hasselblad has digital backs 39 MP (5412 x 7212 pixels) and above in size. With 16 bit colour depths, that's a file size of 50MB and 117MB for raw and TIFF respectively.

      Now using cable even transmitting files that big can take a while.

      Falcon

    60. Re:The Right Tool for the Right Job by falconwolf · · Score: 1

      Or you just stick your head out the cube and say "Hey Bob, which file has the numbers I need again?"

      Yea, that works if you're cubical neighbors, but not if you work in another building, city, or state never mind the same floor.

      You can't share your ideas for photos over IM

      Here's an article from 2004: "Exploring the potentials of combining photo annotating tasks with instant messaging fun". Sharing Photos With Yahoo! Messenger, now you can't exactly show each other how things can be done easily but you can annotate or make remarks. I knew a graphic artist who collaborated online, though not with YM.

      Falcon

    61. Re:The Right Tool for the Right Job by Anonymous Coward · · Score: 0

      Google Wave switches dynamically between synchronous conversation, asynchronous mail and broadcasting depending on participants' needs. That's why so many people are excited about it..

    62. Re:The Right Tool for the Right Job by MrCrassic · · Score: 1

      Email was, from its inception, designed to be a tool used for professional communications in academia, government, military and business. Facebook/social networking, on the other hand, was designed to be a social web connecting everyone to everyone on a personal level. Messaging was an important facet in establishing this, so it was included.

      It's like showing up to an important business meeting (corporate environment) in a tee shirt, jeans and sneakers. Yeah, it's in and respectable as fashion attire, but it's just not appropriate for that kind of setting. Social norms are powerful like that.

    63. Re:The Right Tool for the Right Job by MrCrassic · · Score: 1

      I agree, but a minor nitpick here: in closed, corporate settings, instant messaging systems can play vital roles in catalyzing daily processes and getting stuff done. For instance, traders use it to pass quotes along quickly if it's something that needs immediate attention. Furthermore, it's appropriate in a business setting to know another person's presence, as it's expected that while they're working, they're needed.

      You won't believe the commotion people can rile up if internal IM systems freak out...

    64. Re:The Right Tool for the Right Job by SL+Baur · · Score: 1

      Why would anyone confuse Facebook or Twitter with professional tools.

      http://www.dilbert.com/2009-10-04/

    65. Re:The Right Tool for the Right Job by SL+Baur · · Score: 1

      I wouldn't. I don't have a Facebook API client, whatever that is. (Not intended to diss Facebook, just to point out that whomever you wish to deal with may not be on the same social network).

      The problem that none of the instant messaging "solutions" can solve is that People do not live in the same timezone, nor are (always) online at the same time.

      Email, with its inherently asynchronous nature will always be the killer internet app.

    66. Re:The Right Tool for the Right Job by SL+Baur · · Score: 1

      Seriously. I like Facebook, but Holy crap on a catapult, everybody I'm friends with seems to be playing those games.

      Hey! I've killed 300 murlocs tonight! Are you trying to tell me that all my adoring fans do not want to hear about it?

    67. Re:The Right Tool for the Right Job by SL+Baur · · Score: 1

      But, if I need to contact my Veteran's Administration office, I simply don't know how to do that on Facebook.

      I know how to get to the first aid trainer in Dalaran. What if I don't know how to access Facebook?

    68. Re:The Right Tool for the Right Job by slim · · Score: 1

      I'm not defending Facebook as a replacement for email -- it's a walled garden and that makes no sense.

      But you're showing all the signs of not knowing what Facebook does. Although when using Facebook in a browser there's a rudimentary IM client, the primary way of communicating people is essentially a closed email system. "Click here to leave a message for John".

    69. Re:The Right Tool for the Right Job by RockDoctor · · Score: 1

      What's more inherently professional about an email than a message on Facebook?

      Facebook messages have a limit on how long they can be. A number of time in the few dozen messages that I've exchanged over Facebook, I've been merrily typing away to explain the solution to a particular problem to a colleague (or, in one case, to a friend who works for a competitor company) and I've sudd
      "%&^$^*&%$*^85

      suddenly been cut off in mid-flow.
      I haven't yet cared enough to determine where (at what message length) the messages get truncated, but it's barely long enough to get through the "I think from your description that THIS is happening" part of the message ("THIS" can be quite long for non-trivial problems) and into the "what is happening behind the scenes" part of the message before
      "%&^$^*&%$*^85
      it bloody well happens again. By which point, one is getting quite frustrated.

      This may be sufficient if your professional life consists of "Wanna fuck? - Price is this - location is this", appropriate to the second oldest profession, but if you try communicating with the oldest profession, you need to describe the tool that you wish knapped, what source of flint you want, whether you also want the flakes kept so you can edge them for scrapers, and any of the other arcana of being a fl
      "%&^$^*&%$*^85

      FLINT KNAPPER. Bloody hell, the damn thing isn't even good enough for someone still working in the stone age!

      In short, unless your profession involves sex, or consumption of alcohol in large quantities (which is often associated with sex), then the level of discourse needed to solve non-trivial problems is outwith the design limits of Facebook.
      I deduce, I admit on the basis of limited experiment, that Facebook's marketing team knew that sex (and/ or alcohol) is likely to get the attention of more people than solution of complex problems, and designed their system appropriately. Which is fine - designed to address a particular issue, it has certain characteristics. But try to use it for a different job and it's not suitable by design.

      To be honest, I doubt that it's adequate to arrange either sex or the consumption of alcohol more than a couple of days in advance and / or more than a few miles from the correspondent's home areas. The amount of information to decide on a venue, provide directions to the venue, negotiate a mutually convenient time ... "%&^$^*&%$*^85

      Point made?

      Now, I've got things to do that involve neither sex nor alcohol, but instead involve complex information and money. And I'll be doing it by email, not by Facebook.

      (At least Slashdot doesn't impose an arbitrary, small, limit on the size of postings. Though I'm probably getting near the normal "read remainder of comment" threshold.)

      --
      Birds are not dinosaur descendants;birds are dinosaurs, for all useful meanings of "birds", "are" and "dinosaurs"
    70. Re:The Right Tool for the Right Job by whipnet · · Score: 1

      This summed up my reply exactly. Thanks for typing all of that so I didn't have to. ;)

    71. Re:The Right Tool for the Right Job by jridley · · Score: 1

      Install Greasemonkey, then install Facebook Purity. No more apps.

      Or run lite.facebook.com.

    72. Re:The Right Tool for the Right Job by SL+Baur · · Score: 1

      But you're showing all the signs of not knowing what Facebook does.

      Guilty as charged, hence my careful disclaimer.

      I like gated communities under some circumstances, but as a general rule, email is the best way to get a hold of me or any one.

      It would be the same thing as saying FReepmail me. (Do you know what that means?)

    73. Re:The Right Tool for the Right Job by slim · · Score: 1

      FWIW, I'd prefer to be contacted by email too.

      However I have friends who choose to send me a Facebook message instead (perhaps they're bad at managing their address book?). When they do so, Facebook forwards it to my email account -- this is the default.

  2. Email is dead by MrKaos · · Score: 5, Interesting

    Long live email.

    Because it doesn't require my instantaneous attention and I get to control when I reply.

    --
    My ism, it's full of beliefs.
    1. Re:Email is dead by MadKeithV · · Score: 1

      Yes I agr...
      Wait a minute, I just got an e-mail.

    2. Re:Email is dead by garcia · · Score: 1

      Because it doesn't require my instantaneous attention and I get to control when I reply.

      Neither does social media. I routinely schedule posts to Twitter for when I want them to go out. I can read the history on my own time. I don't see it as any different from e-mail in that regard.

      Stop falling prey to the instantaneous nature pushed by those who use it heavily and you'll be fine.

    3. Re:Email is dead by Pike · · Score: 1

      Because it doesn't require my instantaneous attention and I get to control when I reply.

      Neither does Twitter. Nor will Google Wave.

      The problem with email isn't its asynchronous nature and that's not what's being declared dead here. Everyone loves that part. The problem is how its oversimplified inbox/outbox/folder/reply-to-all format overcomplicates multi-person and multi-project conversations. Gmail made a lot of progress by ditching folders in favour of labels and powerful search, but the basic problems still remain. Google was right, a brand new open protocol is needed that doesn't try to remain compatible with IMAP, POP and SMTP.

      Twitter, on the other hand, is an awesome option for stuff on the other end of the scale - very quick casual questions or comments. Because it removes the social overhead of initiating email contact -- makes it more like just a comment to someone on the street. Twitter makes it easy to make contact and interact with both friends and strangers on a very light level. I've asked questions of people on Twitter that I never would have if email was my only option.

    4. Re:Email is dead by Anonymous Coward · · Score: 0

      Yes, because people who use IM are telepathic and can pull the answers directly from your brain before you want to provide them the information.

      Or maybe that new feature in which as soon as you receive an IM, they get instant access to hidden webcams and microphones in your apartment where they get to yell at you to respond and stop wasting your time talking to someone else.

      Seriously though, just because the protocol is instant doesn't meant that there is a requirement to instantly respond. Maybe if you deal with 13 year olds all the time you'll get them spamming you with messages, but sane adults can deal with waiting. We use an IM client here at work with no issues.

    5. Re:Email is dead by falconwolf · · Score: 1

      I've asked questions of people on Twitter that I never would have if email was my only option.

      The same can be said of email, there have been questions I've asked in email I'd never ask with twitter.

      Falcon

    6. Re:Email is dead by GooberToo · · Score: 1

      Because it doesn't require my instantaneous attention and I get to control when I reply.

      The same is also true for Wave, which is why the constant wave of anti-Wave articles are nothing but complete bullshit from ignorant masses of end users who got excited about a developer's technology and release, which in turn underscores the authors have no clue what the hell Wave is in the first place. Furthermore, to the best of my knowledge, no one at Google has claimed Wave is the death of email which further underscores how much anti-Google fanaticism is behind these types of absolute bullshit articles. It is true, however, Wave is capable of both usurping and even co-existing with email as we know it today, in many, many capacities. It is a competing technology.

      Furthermore, Wave's big claim to fame is improved collaboration. From the demos, its rather obvious it does, in fact, deliver. Anyone who has ever attempted to use email as a collaboration tool will absolutely stand up and tell you it sucks badly for serious collaboration. Wave hopes to address this while at the same time either usurping email in this capacity or extending the capabilities of email as a collaborative end product.

      This means Wave is poised to address collaboration and email remains a simple tool for communication; where its even possible to make wave part of such email communication or the end work product of a wave as the email communication. Or, its also possible to use Wave as an email replacement altogether.

      This constant stream of anti-Wave articles where its clear the author doesn't have even the basic understanding of what the heck Wave is, instantly qualifies one as a douche bag of the year candidate. I can't stress it enough...wave is a protocol not an application. Wait at least six months to see what form applications may take which truly showcase Wave's collaborate capabilities. In other words, now that its in the hands of developers, lets see what developers can make with it. Development takes time. Lets see what's out there in six months to two years. Declaring a tool dead before it can even be used is the height of ignorance and stupidity.

      The fact Wave can be used as SMTP+IRC+IM pretty well supports Wave is a very powerful and enabling technology. The real wow factor is going to come when federations of Wave servers are running various services and they all magically work together, including you or your own private server. Unless someone can attack and invalidate the technology base, people only come off sounding like ignorant idiots with a anti-Google ax to grind.

    7. Re:Email is dead by jgrahn · · Score: 1

      The problem with email isn't its asynchronous nature and that's not what's being declared dead here. Everyone loves that part. The problem is how its oversimplified inbox/outbox/folder/reply-to-all format overcomplicates multi-person and multi-project conversations.

      That's what USENET (or rather, a company-wide news server) would be good for, if only people were aware of it and could handle it. And if Microsoft had a Usenet client which worked.

      I often wish I could see all other technical discussions in the projects I work in. Now I know they are taking place, but over email, and I know it's mostly by accident I end up on the Cc: list or not. And people can't quote, trim or change the subject line properly, as the discussion shifts to another topic.

  3. Yet another misleading title by Roland+Deschene · · Score: 3, Informative

    The article in question is not saying email is dying. In fact, it says email usage is growing:

    > Little wonder that while email continues to grow, other types of communication services are growing far faster.

    No, not "dying". Just perhaps not peoples first choice for today's on-line communications.

    1. Re:Yet another misleading title by craagz · · Score: 1

      Yeah, When I read the summary, i was thinking. well I get Twitter and Facebook invitations, updates, password resets and other such event notifications through email. Certainly, email is not dead, but growing.

      Email won't be dead while there still live people like Robert Mueller, almost falling for a Scam mail. Thus encouraging Spammers to keep their servers busy sending mails.

    2. Re:Yet another misleading title by Anonymous Coward · · Score: 0

      The article in question is not saying email is dying. In fact, it says email usage is growing:

      > Little wonder that while email continues to grow, other types of communication services are growing far faster.

      It's the Wallstreet Journal; Wallstreet. For these business morons everything that doesn't exhibit mid double-digit growth is dying.

  4. google wave? come on now... by pha7boy · · Score: 3, Interesting

    i find google wave rather annoying. maybe because too few of my friends are on it, maybe because it's a whole new way of "emailing." maybe because it's not meant as a communication tool but rather as a collaboration tool. Either way, I don't see it replacing email anytime soon. or ever.

    --
    -- All this knowledge is giving me a raging brainer.
    1. Re:google wave? come on now... by miffo.swe · · Score: 1

      Ill take your account on Google Wave any day!

      --
      HTTP/1.1 400
    2. Re:google wave? come on now... by slim · · Score: 2, Interesting

      The thing with Wave is that it *is* an email replacement. If you use it a certain way, it's directly analogous to email.

      You can then *choose* to bring Wave's other features into your conversation.

      The way I see it, email is almost perfect, except that sometimes it would be better to insert comments directly into someone's message, than to paste a quote into my reply. Sometimes it would be better to edit someone's text directly, than to reply with my suggested amendments. And Wave let's you do that.

      Like email, it won't take off unless you have a critical mass of contacts on it. It's no good using Wave to organise a BBQ, if most of the people I want to invite don't have Wave. I tried to push adoption of email in an organisation which didn't already use it, once. People would seldom check their inbox, because it was usually empty. People used other methods to contact people, because they knew email inboxes seldom got checked. Catch 22.

    3. Re:google wave? come on now... by boombaard · · Score: 1

      The largest advantage to wave I see (as well as the biggest potential issue) is authentication. Right now anyone can spoof email.. That should be over if people would switch to something like Wave.

    4. Re:google wave? come on now... by Brandee07 · · Score: 1

      I got my wave invite this morning, and you're exactly right.

      It's got all the benefits of email (you can choose when/if to reply) and of IM (instant conversation, if you so choose), but until some people I know start using it, I won't be using it at all.

    5. Re:google wave? come on now... by Dan541 · · Score: 1

      SPF records do a pretty good job at identifying spoofed emails.

      Even without any SPF people know about forged email, apart from the wankers who continue to bounce spam.

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    6. Re:google wave? come on now... by Nasarius · · Score: 1

      It's no good using Wave to organise a BBQ, if most of the people I want to invite don't have Wave.

      The neat thing about Wave is that it's an app platform. Even the original demo included a use case where comments on a blog from non-Wave users would get pushed back to the wave.

      Right now, Wave is slow (at least the dev sandbox is...I'm not on the main server yet), broken, missing features, and largely closed. But it won't stay that way. Bridging tools will be created where they make sense (collaborate on a document then push it out via email is an obvious one), tons of cool Wave-specific apps will be developed, and everything will be improved. Will it replace email right now? No, of course not. But its featureset is such that it probably will eventually, because it will do everything email can and a whole lot more.

      --
      LOAD "SIG",8,1
    7. Re:google wave? come on now... by jbengt · · Score: 1

      . . . except that sometimes it would be better to insert comments directly into someone's message, than to paste a quote into my reply. Sometimes it would be better to edit someone's text directly, than to reply with my suggested amendments.

      Can't you already do that with e-mail?

    8. Re:google wave? come on now... by MrCrassic · · Score: 1

      A post above outlined that there are three types of communication: synchronous (two-way), asynchronous (one-way) and broadcasted. Google Wave is a combination of the three, in that you can utilize all of them at the same time within one system (except for email, which can interact with other systems as usual).

      Because it is restricted to one system, namely Google's, it won't reach critical mass until either other current systems can work with it somehow or Wavelets become an open standard and can be added onto current systems as-is. I hope that Google's pushing for the latter direction, as it's quite an interesting technology...

  5. The trouble with... by Malc · · Score: 2, Insightful

    ... things like Facebook and Google Wave is that surely not everybody subscribes to them. I certainly don't want a million different accounts, and nor will bother with Google Wave. Everybody has email though.

    1. Re:The trouble with... by muffen · · Score: 1

      Only a few months ago did I manage to explain how email works to my parents (and what the purpose of email is).
      Somehow, I don't think I'll see my father on facebook any time soon, and just the thought of my mother using Google Wave makes me chuckle.

      I seriously doubt e-mail is being replaced anytime soon. There are a lot of companies having issues with in-the-cloud spam filtering for email, I just cannot see them accepting the loss of control of their data by moving to Google Wave.

    2. Re:The trouble with... by sakdoctor · · Score: 1

      I don't have email yet.
      I'm waiting for SMTP over twitter.

    3. Re:The trouble with... by tverbeek · · Score: 2, Insightful

      I don't subscribe to Facebook and Twitter, and I feel pretty confident in saying that I never will. Facebook would be just one more web site I have to visit, and Twitter... I can't even imagine a use for it in my life.

      --
      http://alternatives.rzero.com/
    4. Re:The trouble with... by chainz · · Score: 1

      I just cannot see them accepting the loss of control of their data by moving to Google Wave.

      I think you have missed one of the features of Google Wave, the protocol is a Federation Protocol. Which means it is not a cloud based system (although it can be, just as email can be), it is housed on your own servers just as email is.

    5. Re:The trouble with... by LordLimecat · · Score: 1

      pretty sure they have this. Send an email over a cell network-- congrats, you just did smtp over "twitter".

    6. Re:The trouble with... by mdwh2 · · Score: 1

      Indeed - there are some attempts to allow compatibility between servers/systems, most notably OpenID. Sort of like Jabber is trying to do for IM. Although mention OpenID here, and you get people foaming at the mouth about how it's somehow flawed because you couldn't use it for your bank account (does anyone use email or Jabber as the only means of security for their bank?)

    7. Re:The trouble with... by foniksonik · · Score: 0

      You just don't have enough friends... I said the same thing about Facebook - then some of my closest friends tried it out and voila I've got an account now too. I don't actually use it often though. I took some time to put up photos one night for said friends to browse at their leisure (which could have been accomplished on flickr but that too would require an account for myself and my friends or publicly displaying all my family photos) but otherwise I check facebook maybe once a week to see if there's anything new going on with said friends.

      The key point is that these are people who have moved away from where we use to hang out - I still live nearby but may be moving soon as well... so it's not like we can meet up for coffee or anything.

      Additionally emailing everyone where possibly only a few might be interested seems both abusive to the group members, I don't know which of my friends might be interested, and abusive of the format... email is too formal and the multiple replies from people to *everyone* would clutter up the inboxes far too much for the subject matter.

      --
      A fool throws a stone into a well and a thousand sages can not remove it.
    8. Re:The trouble with... by dkleinsc · · Score: 1

      A key reason (in my book) as to why email is a superior communications mechanism than Facebook: Social networking sites are a polling mechanism in which the recipient of the message has to check a bunch of web pages for their information (that behavior ups the ad view count among other things). Email is a message queue system, with far less overhead on the recipient.

      --
      I am officially gone from /. Long live http://www.soylentnews.com/
    9. Re:The trouble with... by slim · · Score: 1

      Only a few months ago did I manage to explain how email works to my parents (and what the purpose of email is).

      I just cannot see them accepting the loss of control of their data by moving to Google Wave.

      Woah, you waited until 2009 to explain email to your parents, and you bothered telling them where the message is physically located?

      That's a great way to make it hard for yourself. All it takes is "Type my name here, type a message here, hit 'send', look, now I can read what you sent me."

    10. Re:The trouble with... by lavardo · · Score: 1

      i'll be sure to set up you an email account and send it via FedEx or UPS next day so you can have an email account. But, wait. Email is dying!!!

    11. Re:The trouble with... by slimjim8094 · · Score: 1

      No. You did smtp over TCP/IP, which happens to be over GPRS (or the verizon equivalent). Sounds suspiciously like SMTP on the computer, which is over TCP/IP, which happens to be over ATM (for DSL).

      Cellphones for the last ten years or so have used "real" internet - no translation required. With real IP addresses and everything (though they may be NATted).

      --
      I have developed a truly marvelous proof of this comment, which this signature is too narrow to contain.
    12. Re:The trouble with... by Malc · · Score: 1

      I read most of my Facebook communications in the notification emails they send. If I want to do more, I click the link in the email and go straight to it ;)

    13. Re:The trouble with... by Anonymous Coward · · Score: 0

      Much to my surprise, I have started using twitter. I follow about a dozen people who post interesting links occasionally. The thing about it is it is ubiquitous. I follow some related groups on a number of social networking sites, and twitter seems the easiest way to quickly post an interesting url to all of them.

  6. Another overlooked e-mail strength by hotdiggity · · Score: 5, Insightful
    The article doesn't mention a major advantage of "legacy" e-mail - it's a standard that isn't tied to any particular company.

    Facebook, Google, Twitter, whatever, are "single-source vendors" of their particular products, and they can be subject to any kind of financial, moral, political, or technological problems.

    E-mail has no such dependencies. The only way to take it down is to take down the Internet in general. (Spam overloading aside.)

    1. Re:Another overlooked e-mail strength by joh · · Score: 4, Insightful

      E-mail has no such dependencies. The only way to take it down is to take down the Internet in general. (Spam overloading aside.)

      And even then it's quite trivial to set up small networks using UUCP or SMTP to get email going again...

      Anyway, the major reason that email isn't getting the attention it deserves (other than by spammers) is the fact that it's very hard to make money from it. It's somewhat like a free service available to all and the companies living off the net are too eager to have it fallen by the wayside and to have you use other services they *can* exploit and lock you in.

      It's the same with mailing lists and usenet being replaced by a myriad of different blogs and forums. A few years ago I was able to read and participate in dozens of lists and newsgroups investing maybe half an hour a day. Now keeping track of a similar diversitude of blog articles and comment threads and forums and RSS feeds and Twitters and whatnot would require me to be on it full-time. It's madness.

    2. Re:Another overlooked e-mail strength by sineltor · · Score: 3, Informative

      To be fair, Wave is being developed as an open standard. Google is opening the protocol. They will also maintain an open source reference implementation for anyone to deploy in their own corner of the 'net.

      --
      'No publisher will ever pay you enough to successfully sue them' - Dave Sim
    3. Re:Another overlooked e-mail strength by LordLimecat · · Score: 2, Informative

      How is this different from Wave? Google may have put together the standard, but anyone can create their own Wave server with 0 ties to google. Its designed to be a replacement for SMTP in every way, including its non-reliance on a central authority.

    4. Re:Another overlooked e-mail strength by Dan541 · · Score: 1

      I think the real reason blogs took off was that their owners took control of them, you can't (To my knowledge) setup your own exclusive Usenet group to be run however you like. With a blog you can have this absolute control and ownership. Mailing lists did get replaced by forums, but those lists were owned by a single entity who chose to switch to a different platform. These changeovers are nothing like what is being suggested in the Wall St Journal. Email is not controlled by a single entity there are millions of people running their own mail servers, it cannot really be compared to switching a mailing list (owned/managed by one entity into a forum).

      For facebook to replace email would be akin to GoogleTalk replacing phones.

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    5. Re:Another overlooked e-mail strength by HigH5 · · Score: 1

      I agree, Wave seems to be the only one who actually openly tries to solve deficiencies of email and converge all e-communication to one service. That's why I'm looking forward to it.

      --
      Ceterum censeo Microsoft esse delendam.
    6. Re:Another overlooked e-mail strength by Anonymous Coward · · Score: 0

      and Google will also have their own OS soon!!! awesome, take out email & Microsoft!!!! :))

    7. Re:Another overlooked e-mail strength by Rhaban · · Score: 1

      Can such wave servers communicate with one another?

    8. Re:Another overlooked e-mail strength by gweilo8888 · · Score: 1

      Yep, couldn't agree more. Facebook just had an outage of eight+ days for 150,000 users (I was one of them), and couldn't even be bothered to give status updates on the situation (or even confirm there was a problem for the first three days). Twitter regularly has its own problems, as well.

      Anybody who wants email replaced with either of these (or their ilk) needs their head examined.

    9. Re:Another overlooked e-mail strength by Elgonn · · Score: 1

      Yes.

    10. Re:Another overlooked e-mail strength by ZerdZerd · · Score: 1

      Oh, didn't you hear. Google wave is not single-source. You can deploy it yourself, and you can collaborate with others on doing that.

      --
      I'm not insane! My mother had me tested.
    11. Re:Another overlooked e-mail strength by joh · · Score: 1

      I think the real reason blogs took off was that their owners took control of them, you can't (To my knowledge) setup your own exclusive Usenet group to be run however you like. With a blog you can have this absolute control and ownership.

      Of course you can set up your very own NNTP server with any amount of newsgroups you like in the very same way as an web server with a blog. You point with a nntp:// link to it instead of a http:/// link, that's all. [and the slashdot URL parser sucks jovian moons through nanotubes, by the way -- argh!]

      The thing is that the usenet community is very much stuck in a mindset of 20 years ago and neither the protocols, nor server and client software has ever been taken the step into the modern (distributed and unregulated) net. While there were quite a few of heated discussions going on back then, nobody ever sat down and coded and got something up and running. Which is very different to the blog scene, which did get things up and running and no shortage of that at all.

  7. I totally agree! by davidbrit2 · · Score: 2, Funny

    In fact, I think I'll send them an email right now to let them know.

  8. silly by Frogg · · Score: 1, Insightful

    i'll put my hands up and say i've not read the article - and i'll certainly not be wasting my time doing so.

    but is anyone really so stupid to think that email (which is based upon open standards and is already running on hundreds of thousands of servers and comes installed by default on most servers) will ever be replaced by fecebook and twatter???

    a few years ago i guess the same idiots would also be including myspaz on that list too? (and what is next years fad?)

    email dying? pffffft - what a bunch of idiots (can't they see that?)

    1. Re:silly by Attila+Dimedici · · Score: 2, Interesting

      will ever be replaced by fecebook and twatter???

      I Keep seeing people try and make up variations on twitter to make it more demeaning. I have never understood that. How can you demean something that outright states it is for twits? Let's get this straight: Twits tweet on Twitter. After all what is a tweet? It is traditionally an almost meaningless sound made by a bird to tell the world "Here I am." It has now been expanded to be an almost meaningless message sent over the Internet by a twit to tell the world "Here I am."
      How do you make up a derogatory word for this that is more demeaning than what the creator of said system has already done?

      --
      The truth is that all men having power ought to be mistrusted. James Madison
  9. Actually by FlyingBishop · · Score: 1

    The main shortcoming of Facebook is archival. Other than that, it's far superior for personal communication that I might otherwise do over email.

    But archival is not worth the danger. My grandchildren, if they care about my correspondence, will have my email folders to look through to learn a bit about those that came before them.

    1. Re:Actually by cashman73 · · Score: 2, Informative

      It's interesting to bring up Facebook here, because, while it does allow us a much better way to communicate with our friends, it also is not an "email killer". In fact, it makes integral use of email. I get emails all the time telling me that someone "commented on my status".

    2. Re:Actually by polar+red · · Score: 1

      if they care about my correspondence, will have my email folders to look through to learn a bit about those that came before them.

      I hardly ever look into my email archive; And I wouldn't think the people coming after me would take the time or effort skimming all those 1000-s of emails ...

      --
      Yes, I'm left. You have a problem with that?
    3. Re:Actually by jaymz666 · · Score: 2, Interesting

      I think you'll find that when you DO have occasion to look into your email archive, it's much easier to find a specific email than to find a specific tweet or facebook update.

    4. Re:Actually by FlyingBishop · · Score: 1

      For quotidian stuff like purchase orders and meetings, sure, but for the sort of thing that grandkids are going to want to see, it's really hard to sort through all the junk for the personal stuff. Facebook only has personal communications.

    5. Re:Actually by Dan541 · · Score: 3, Insightful

      I find that facebook fills a niche.

      If you want to show people something, but it's not important enough to send an email.
      Email is better suited to targeted communication, whereas with facebook you can just post inane crap all day and people will ignore it if they aren't interested.

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    6. Re:Actually by lavardo · · Score: 1

      they'll be looking through your emails... "wow, my grandfather really was rounding up that wh0re in China. hey Jason, come look at all these attachments!!!"

    7. Re:Actually by falconwolf · · Score: 1

      The main shortcoming of Facebook is archival. Other than that, it's far superior for personal communication that I might otherwise do over email.

      email is superior to Facebook, all I need to communicate with others on the net is email. I do not have to sign up for anything proprietary that blocks me from communicating to those who do not use said proprietary vendor. Heck even Facebook uses email. With email all anyone needs to communicate is net access but to use Facebook, Twitter, and all the others you need an account with each one. Now from what I've read of Google's Wave, it's an open standard and any could setup their own Wave server. That's just another software bundle to use and I don't see any advantage, then again I just heard of it.

      Falcon

  10. Perhaps by Grimnir512 · · Score: 1

    We should not get rid of E-mail so much as improve it. E-mail could be easily improved by adding ideas such as threading which would quite easily overcome the complicated mess that is quoting.

    1. Re:Perhaps by John+Hasler · · Score: 4, Informative

      > We should not get rid of E-mail so much as improve it. E-mail could be easily
      > improved by adding ideas such as threading which would quite easily overcome > the complicated mess that is quoting.

      Everything needed for threading is already there in the "References:" header line and decent MUAs such as Gnus fully support it.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    2. Re:Perhaps by betterunixthanunix · · Score: 1

      Email already has a threading mechanism, you just need to use a client that supports it. In fact, there are two such mechanisms: In-Reply-To and References headers, either one of which can be used to construct a threaded view. Try using KMail, Evolution, Thunderbird, etc.

      --
      Palm trees and 8
    3. Re:Perhaps by joh · · Score: 1

      Every email has a message ID and points at the email it refers to. Every sane email client under the sun has had threading since ages. It's not that email has a problem here, it's just that many email clients suck.

    4. Re:Perhaps by Dan541 · · Score: 1

      Exactly, the problem is not with email, but people's implementations.

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    5. Re:Perhaps by foniksonik · · Score: 1

      Despite the sibling posts here threading is not the answer though it's half way there... email is personal while facebook is communal. It's a paradigm shift that is as much psychological as it is technological. Jumping between those spaces is awkward within one context, ie an email client.

      Facebook is like having multiple conversations with different people at your local coffee shop or pub - it's okay to ignore a thread for a while or forever and nobody feels put out and you can address the group as an entity rather than individuals.

      Email is like a conference call if you do threading... everyone expects to be answered and feel the need to address you directly and do feel put out if you don't reply.

      --
      A fool throws a stone into a well and a thousand sages can not remove it.
    6. Re:Perhaps by falconwolf · · Score: 1

      We should not get rid of E-mail so much as improve it. E-mail could be easily improved by adding ideas such as threading which would quite easily overcome the complicated mess that is quoting.

      I much prefer quoting what I'm replying to messages, as I did above, it keeps messages shorter and easier to read. This is especially true when you've got replies to replies, to ...

      Falcon

  11. Cloud computing: Fail! by taobeastie · · Score: 0

    Personally, I do not enjoy the prospect of cloud computing and not having the ability to download my emails for offline use. The area of the US where I live is known more for moonshine, not high speed internet access. So, here's my thought: Until we have a fully functional world wide web, where anyone can connect with anything from a cell phone, an ipod touch, a personal computer, or a television and use the www interactively for any purpose from absolutely any location, with ZERO downtime, we will not have the ability to scrap email or the hard disk drive. -Just a thought --TaoBeastie

    1. Re:Cloud computing: Fail! by peragrin · · Score: 2, Informative

      While most of my computers and my iPhone use the cloud email (Imap). My laptop is set to download it pop style. A script to move them and mark them as read is done. This way ihave the best of both worlds when email fails.

      --
      i thought once I was found, but it was only a dream.
  12. Those who don't know history by jbolden · · Score: 4, Insightful

    So the call is for a collaboration / communication system which works like email but can pull in large groups that has an open standard.

    Sounds like a call to bring back and update Usenet.

    1. Re:Those who don't know history by betterunixthanunix · · Score: 1

      Bring it back from where? Usenet still exists and is still used in certain communities (crypto, math).

      --
      Palm trees and 8
    2. Re:Those who don't know history by jbolden · · Score: 1

      Sure it still exists but it poorly supported by many ISPs and most internet users have never heard of it. It has become a minor part of the internet communications infrastructure.

    3. Re:Those who don't know history by Trogre · · Score: 1

      Is it finally October 1, 1993?

      (Dammit, why can I never refer to that phenomenon without mentally rendering a certain Green Day song?)

      --
      "Nine times out of ten, starting a fire is not the best way to solve the problem." - my wife
    4. Re:Those who don't know history by Anonymous Coward · · Score: 0

      My ISP no longer is a Usenet relay. They used to be, but due to a lack of interest dropped it. I'm yet to find an open server that I can use my NNTP clients on. If you've got a list, send 'em my way. (post as a response)

    5. Re:Those who don't know history by betterunixthanunix · · Score: 1

      I have been using aioe for the time being, although I am always in the market for something better.

      --
      Palm trees and 8
  13. Just Like the Internet Dying in 2010 by eldavojohn · · Score: 2, Interesting

    In related news, Nemertes President Johna Till Johnson is still convinced that the internet will meet its end by 2010. Back in 2007 they claimed that the "exponential" growth in demand for bandwidth will butt up against the "linear" investment in networking technology causing brownouts and no internet by 2010. And as recently as May of 2009, they have been still saying this! Then in October 1st the same company claimed that Net Neutrality will end the internet (or at least as we know it). Which causes me to wonder ... what kind of business model is Nemertes running? Do they stand to profit from this FUD or establish themselves as expert prophets if one of these things happens?

    Really, the biggest question is ... why would the WSJ throw their journalistic integrity on the line for this kind of news? What did they gain at the risk of look like Popular Mechanics who in 1951 speculated we would all have personal helicopters in our garage?

    --
    My work here is dung.
    1. Re:Just Like the Internet Dying in 2010 by jim_v2000 · · Score: 1

      Who?

      --
      Don't take life so seriously. No one makes it out alive.
  14. Corporate data? Not even the start! by argent · · Score: 2, Insightful

    Would you trust Facebook, with its odd history of rights control, with a corporate Excel file?

    Hell no. I wouldn't even trust Facebook to reassure my mother about a doctor's visit, or talk to my brother about his family. It's creepy the things people use social networking tools for, sometimes. It's like going down to the local bar and yelling out the results of your blood tests to whatever yobboes happened to be in earshot.

    Yes, technically, email can be intercepted. So can phone calls and physical letters. And someone can be listening in on you in the restaurant, even if you keep your voice down. But... damn...

    1. Re:Corporate data? Not even the start! by Kozz · · Score: 1

      It's creepy the things people use social networking tools for, sometimes. It's like going down to the local bar and yelling out the results of your blood tests to whatever yobboes happened to be in earshot.

      I've seen nearly that very thing. Two former HS classmates of mine are my "friends" (take note of the quotes) on Facebook. One day I saw friend #1 make a "wall" comment to friend #2 about the results of her OB/GYN visit. Seriously people, wtf!?

      --
      I only post comments when someone on the internet is wrong.
    2. Re:Corporate data? Not even the start! by Anonymous Coward · · Score: 0

      Well, you should have commented: "WTF?? Sorry I messed up that area of your body in HS."

    3. Re:Corporate data? Not even the start! by mdwh2 · · Score: 1

      I agree it would be silly to use Facebook for corporate info, just as most companies run their own email servers instead of using an ISP's. But:

      Yes, technically, email can be intercepted.

      Yes, but more than that, you have to trust your ISP.

      So I take it you either don't use email for talking about those things, or you run your own server, right?

    4. Re:Corporate data? Not even the start! by argent · · Score: 1

      Yes, but more than that, you have to trust your ISP.

      I have to trust my doctor, as well.

      I don't, however, have to trust my ISP plus everyone in my friends list on Facebook or all my followers on Twitter.

      So I take it you either don't use email for talking about those things, or you run your own server, right?

      As it happens, I do run my own server (and have since the mid-80s), but that's a peripheral issue. There are a huge variety of email service providers who provide a huge variety of degrees of anonymity, pseudonymity, and terms of service. None of them (openly, at least) offer "spy on your friends private lives" as a service option.

    5. Re:Corporate data? Not even the start! by Anonymous Coward · · Score: 0

      Sadly, going around shouting the intimate details of your personal life seems to becoming more popular.

  15. Tried to RTFA... by IBBoard · · Score: 4, Insightful

    I tried to RTFA (well, not the first one, but the response from Fast Co) and failed. I got as far as:

    Twitter's on every tech-fan's lips

    (the first five words) and gave up. I'm a tech fan, but Twitter just doesn't interest me as it is. Making communication that short and easy just leads to drivel (or people using Twitter as an RSS feed for their site - I'll watch the site and its real RSS feed, thank you). Threading is hopeless in things like Twitter and while it might be semi-useful for faster conversations, it won't be as good as a proper IM client for a group chat.

    1. Re:Tried to RTFA... by Anonymous Coward · · Score: 1, Insightful

      Twitter is definitely a marketing campaign. I don't know anyone that uses it, I don't know anyone that doesn't make fun of it in the penny arcade "twitter shitter" manner. It is unnecessary, excessive communication that I never need at home, much less work.

      I learned something a little while ago: no one cares what I'm doing if they're not involved. This really hurt for aw hile, I had to adjust my beliefs that the world doesn't revolve around me, but I've made my peace: i'm just not that important.

    2. Re:Tried to RTFA... by MrCrassic · · Score: 1

      If you have friends in marketing or any industry which heavily relies on marketing, then you know people who use Twitter. It's their bread and butter, along with Facebook/MySpace/et.al.

      Kind of coincidental that these technologies run in direct contrast to a sizable population of Slashdot readers...

      (For the record, YES I have a Twitter, and nobody really cares about it. I blog on my Facebook account and get quite a few reads (but even fewer replies). I had a MySpace, but sank that ship, twice, when I realized in both instances that it's mostly for emo teens that need self-attention.)

    3. Re:Tried to RTFA... by Dirtside · · Score: 1

      Rambling:

      I've been trying to find a legitimate use for Twitter, for myself... haven't, so far. I'm 31 and I don't really need up-to-the-minute information on what any company or celebrity is doing, so there's no need for me to follow any companies or celebrities. That leaves me with friends (and not many of my friends post on Twitter frequently) and the only legitimate use I've found so far: breaking news alerts. I follow cnnbrk and bbcbreaking, and get mobile alerts, so whenever cnnbrk posts some breaking news, I hear about it PDQ (like, when Rio got the 2016 Olympics, or when Ted Kennedy died), which is what I want -- to know when major world events have just happened. (Then, if it looks like something I care about, I can go look for more data elsewhere. I just hate being in the dark about major events.)

      Mostly I want those alerts sent to my phone because even if I'm not in front of a computer, I still want to know when something major happens. I may not follow up on it, but I hate those (admittedly rare) occasions when I'm offline for 4-5 hours and I come back and find out that something major happened while I was gone. cnnbrk and bbcbreaking both update very rarely (maybe 3-4 times per day, if it's a really busy day), so I'm not getting constantly interrupted.

      So that leaves what my friends post. Some of it is Twitter-shitter drivel, but some of it is links to interesting things (random funny videos, Thinkgeek products, etc.). However I'm not sure that the links-to-interesting-things category is really best served by Twitter, partly because every URL ends up bit.ly'd, which of course means I have to click on it to see what it is, instead of being able to get info by looking at the URL (yeah, sometimes I don't want to get Rickrolled or goatse'd again). A lot of those links end up getting posted on Facebook, or linked in chat, or something. Even Facebook is a bit heavy-duty for just sharing links-to-cool-things, though, among a pool of friends...

      Aside from the news-feed thing, I'm probably going to give up on Twitter eventually, as there's just not much there that interests me. (The occasional "entertainment" twitstream, like Shit My Dad Says, is simply yet another form of entertainment feed, but posted directly on Twitter instead of somewhere else, and I can just subscribe to that with Google Reader.)

      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    4. Re:Tried to RTFA... by MrCrassic · · Score: 1

      Which goes to show that it's different strokes for different folks. One of my good friends uses Twitter incessantly; it's the cheese to his macaroni (or at least to the way he does business). Personally, I've found little use for it, as I get e-mail updates when breaking news comes out (I knew about Michael Jackson's death before CNN and many people got to it from NYTimes E-Mail Alerts, for instance).

      I agree with the notion that Twitter's a fad, but the communication model it introduced is not; instant feeds that are easy to access, and are accessible everywhere really spiced up how people can communicate with each other online. I think the #hashtags are useful for search, but stupid for conversations; if you want instant communication, why not go IRC? (RSS tried doing the former, but it was pretty difficult to get working and I never saw it actually gain traction.) One something like Google Wave hits, Twitter's going to have a hard time keeping up. I'm sure that by that point, the folks that run it will be doing pretty nicely for themselves. :)

    5. Re:Tried to RTFA... by Dirtside · · Score: 1

      Oh, don't get me wrong, I don't have a problem with people wanting to use Twitter for posting mental diarrhea, corporate promotion, what-I-ate-for-lunch, etc. If they want to, more power to them, and it doesn't get in my way so I don't care. I'm just trying to figure out what its modes of use are and how they can be made use of.

      Re IRC, well, with IRC in particular, it's not as easy as using most mainstream IM systems (AIM, Yahoo, MSN, etc.), since with those, you just start the program and wham! You're online. No worrying about nick conflicts, finding a room, picking a server, etc. You've got a contact list, it shows you who's around, you don't have to pick a server or anything... This is an advantage for those systems, but then those systems are centrally-controlled and proprietary, and that's a disadvantage to a lot of people (including me). I've been wrestling lately with how we could conceivably combine the openness, transparency, and flexibility of XMPP systems with the reliability and simplicity of monolithic, centrally-controlled systems like AIM.

      It's entirely possible that they're mutually exclusive; I think at best we might be able to replicate IRC, but smooth over some of the inconveniences. With XMPP (as I understand it, having only used it a little), you pick a server and have an account there, and the server takes care of tracking your contact lists, preferences, whitelists/blacklists, etc. XMPP servers can communicate with one another over a standard protocol (well, duh ;-) ) so once you know someone's address, you can send them messages even if they're on a different server.

      It's actually a lot like the email system, except optimized for realtime communications rather than long-form messages. I've been toying with the idea of chucking other protocols and just using an XMPP account (probably on jabber.org -- that's another issue, with so many XMPP servers to choose from, you gotta pick a reliable one, or risk losing access/your contact list/etc.)

      Tangentially, that's something that should be mandatory for XMPP servers: easy exporting of data and settings, so that I can backup my contact list and settings somewhere else, in case jabber.org melts. Then I could just upload it back to jabber.org when it revives, or send it to some other server if I decide to move house.

      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
  16. Time to Adopt the Spam Form for this: by DarkHelmet · · Score: 5, Funny

    Your post advocates a

    ( ) technical ( ) legislative (X) market-based ( ) vigilante

    approach to replacing email. Your idea will not work. Here is why it won't work. (One or more of the following may apply to your particular idea, and it may have other flaws which used to vary from state to state before a bad federal law was passed.)

    ( ) Spammers can still use the service, so it has no benefit over email.
    ( ) Mailing lists and other legitimate email uses would be affected
    ( ) No one will be able to find the guy or collect the money
    (X) It is defenseless against brute force attacks
    ( ) It will stop spam for two weeks and then we'll be stuck with it
    (X) Users of email will not put up with it
    (X) Microsoft will not put up with it
    ( ) The police will not put up with it
    ( ) Requires too much cooperation from spammers
    ( ) Requires immediate total cooperation from everybody at once
    (X) Many email users cannot afford to lose business or alienate potential employers
    ( ) Spammers don't care about invalid addresses in their lists
    (X) Anyone could anonymously destroy anyone else's career or business

    Specifically, your plan fails to account for

    ( ) Laws expressly prohibiting it
    (X) Lack of centrally controlling authority for messaging
    ( ) Open relays in foreign countries
    ( ) Ease of searching tiny alphanumeric address space of all email addresses
    ( ) Asshats
    (X) Jurisdictional problems
    ( ) Unpopularity of weird new taxes
    ( ) Public reluctance to accept weird new forms of money
    (X) Huge existing software investment in SMTP
    (X) Susceptibility of protocols other than SMTP to attack
    ( ) Willingness of users to install OS patches received by email
    ( ) Armies of worm riddled broadband-connected Windows boxes
    ( ) Eternal arms race involved in all filtering approaches
    ( ) Extreme profitability of spam
    (X) Joe jobs and/or identity theft
    (X) Technically illiterate politicians
    ( ) Extreme stupidity on the part of people who do business with spammers
    ( ) Dishonesty on the part of spammers themselves
    ( ) Bandwidth costs that are unaffected by client filtering
    ( ) Outlook

    and the following philosophical objections may also apply:

    (X) Ideas similar to yours are easy to come up with, yet none have ever been shown practical
    ( ) Any scheme based on opt-out is unacceptable
    ( ) SMTP headers should not be the subject of legislation
    ( ) Blacklists suck
    ( ) Whitelists suck
    ( ) We should be able to talk about Viagra without being censored
    ( ) Countermeasures should not involve wire fraud or credit card fraud
    ( ) Countermeasures should not involve sabotage of public networks
    ( ) Countermeasures must work if phased in gradually
    ( ) Sending email should be free
    (X) Why should we have to trust you and your servers?
    (X) Incompatiblity with open source or open source licenses
    ( ) Feel-good measures do nothing to solve the problem
    ( ) Temporary/one-time email addresses are cumbersome
    (X) I don't want the government reading my email
    ( ) Killing them that way is not slow and painful enough

    Furthermore, this is what I think about you:

    ( ) Sorry dude, but I don't think it would work.
    (X) This is a stupid idea, and you're a stupid person for suggesting it.
    ( ) Nice try, assh0le! I'm going to find out where you live and burn your
    house down!

    --
    /^[A-Z0-9._%+-]+@[A-Z0-9.-]+\.[A-Z]{2,4}$/i
    1. Re:Time to Adopt the Spam Form for this: by MrCrassic · · Score: 1

      You forgot to check Outlook.

  17. Niche Tools by TaoPhoenix · · Score: 3, Insightful

    Email is the killer app. These other thingies are nice niche addons(plugins!?) but they won't replace email.

    The only major nuisance to email is slight visual noise. (I DON'T count spam! I mean legit notes.) It might be nice to have a 1-click "you have a phone call" for the frontline admins. But darn near EVERYTHING else gains value from being logged.

    Anyone who thinks they can super-promote twitter-clones is forgetting the lovely CYA bit.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
    1. Re:Niche Tools by Anonymous Coward · · Score: 0

      "Email is the killer app"

      Wow... my time machine back to 1998 appears to have worked!

  18. Attachments can go to hell by CXI · · Score: 0

    (where do the attachments go?)

    Attachments can go to hell, that's were they can go. We need to setup our communication methods correctly such that the message does not become the storage medium! I spend way too much time, effort and money trying to deal with people keeping files in their email and email archives as if it were a valid storage location. It just wasn't designed for that. So, I'm all for anything that makes it impossible to keep attachments directly with the message!

    1. Re:Attachments can go to hell by EL_mal0 · · Score: 1

      Do you have some solution to the "attachment problem"?

      There are (many) instances when you need to send a document or some other file to someone via email. I agree that email is not a *good* storage medium, but how is it not valid?

    2. Re:Attachments can go to hell by snspdaarf · · Score: 1

      My mother solved that problem by deleting every email that comes in with an attachment. One of her idiot friends told her that attachments were used to attack computers, and now every attachment is seen as someone attacking her PC.

      More to your point, it is not just attachments stored in email. Mom also uses the URL dropdown in the browser as a substitute for bookmarks, and gets upset when someone else uses the computer because it makes her favorites drop off the list.

      What needs to be dealt with is the lazy, untrained at the beginning, developing bad habits. How that will get done is beyond me. I don't try and do any computer work for Mom because all she will do is argue with me. If she has to pay for someone to come in and set things up, she will listen to them because she is paying for it. And, I don't get stuck doing tech support from a thousand miles away. Unfortunately, that means email stores attachments (in the in box, of course), and history equals bookmarks.

      --
      Why, without your clothes, you're naked, Miss Dudley!
    3. Re:Attachments can go to hell by CXI · · Score: 1

      Do you have some solution to the "attachment problem"?

      Is it necessary for me to have a solution to a problem in order to note that it's a problem? Not in my book. If no one can question something unless they can fully replace it, then we'll make zero progress, ever. Brainstorming is exactly what needs to be done, to get all ideas good and bad out on the table and find what will truly work. I really hate the "if you can't fix it, don't complain" attitude. It serves no purpose.

      I agree that email is not a *good* storage medium, but how is it not valid?

      It's not valid from a business standpoint for any reasonably organized office structure. That's plain to see in multiple areas such as: searching; backups; organized storage structure; multi-user access; reduction of redundant storage; effective sharing; version control; audit trails; etc. These are all mostly solvable using local solutions, the big issue is that there is no good universal system that handles this transparently. There are dropbox related services that are getting there but they aren't transparent enough to replace the current ease of just attaching a file and hitting send. I'll agree that unless a system is universally supported, it isn't going to be effectively used.

    4. Re:Attachments can go to hell by EL_mal0 · · Score: 1

      I didn't mean to imply that you need to have a solution to complain about a problem. A hobby of mine is to complain about all sorts of things I don't have solutions for. Sorry about that.

    5. Re:Attachments can go to hell by mdwh2 · · Score: 1

      To be honest, if everyone clueless about computers just deleted emails with attachments (and didn't send their 20MBs of holiday photos to everyone in the first place), it'd be better than now, where people click attachments from their "friend" without thinking...

    6. Re:Attachments can go to hell by Dan541 · · Score: 1

      So, I'm all for anything that makes it impossible to keep attachments directly with the message!

      A decent mail policy?

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    7. Re:Attachments can go to hell by Anonymous Coward · · Score: 0

      Ever heard of file hosting?

    8. Re:Attachments can go to hell by EL_mal0 · · Score: 1

      Yes, but it doesn't solve the problem of email attachments. People are lazy and there are too many steps involved in file hosting, as presently constituted.

    9. Re:Attachments can go to hell by superdave80 · · Score: 1

      The worst 'lazy' computer user I ever saw was one of the owners of the company I worked for. While doing a reinstall of his laptop, I saw that his trash folder was huge, so I went ahead and emptied it. When he opened Outlook, he asked "What happened to all my emails?" I asked him which emails he was referring to, and he said the ones in the trash bin. Come to find out, he used the trash bin as his 'archive'. What a lazy moron.

    10. Re:Attachments can go to hell by falconwolf · · Score: 1

      I'm all for anything that makes it impossible to keep attachments directly with the message!

      And I'm the opposite, I want to be able to send and receive attachments. With your way for those who want attachments it's tough luck, with my way it's a personal matter.

      Falcon

    11. Re:Attachments can go to hell by falconwolf · · Score: 1

      It's not valid from a business standpoint for any reasonably organized office structure. That's plain to see in multiple areas such as: searching; backups; organized storage structure; multi-user access; reduction of redundant storage; effective sharing; version control; audit trails; etc.

      I have no problems doing any of the things you list as problems with email attachments. I have no problem problem searching my email, backing it up, or organizing it. My email is only for me so I don't have a problem with others accessing it, hell others accessing it would be a problem. Storage is plentiful and cheap so that's not a problem either.

      I doubt large corporations have these problems either.

      Falcon

    12. Re:Attachments can go to hell by Anonymous Coward · · Score: 0

      I agree 100%. All attachments can go to hell@aol.com. Whenever I want to send some data, I find it much easier to just put it on Rapidshare or snail mail them a CD. Much easier than using the ugly hack of attachments. Most people don't even notice the paper clip and just ignore it, but I'm sure they'll notice that big "THE DISK IS IN THE MAIL" text or a Rapidshare link written in 72-point Comic Sans MS.

  19. Newspaper Drinking Game by slack_justyb · · Score: 0

    Between the calls that the US President is the worst yet, the stories that we are living the the darkest of days, the we've already cover that but we'll cover it again articles, and now the premature calls of the end of some technology; I'm having a really difficult time keeping up with the number of shots I should be doing. I see now why drinking games were invented. To keep all the repeated things sounding fresh.

  20. Re: "Get Work Done" by TaoPhoenix · · Score: 0, Offtopic

    Hi Owl.
    Sometimes "work" means drilling off some fast answer "JIT". (Remember that craze? I find it's better to have just a little slack.)

    Leave the email up shrunk to the side. Watch the randomness float in. Send President@YourCompany his four answers, and the other 22 emails can wait. ReplyToPres / (Answer) / Send is absolutely as fast as anything else.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  21. Outlook for work, Facebook for play. by Peregr1n · · Score: 1

    Most people I know (non-techies) use Outlook for work communication and Facebook for friend communication. I can't help feeling that if Sharepoint was all that Microsoft promised it would be, we'd be using it for work communication like we use Facebook. But when people have to call IT support to ask how to move a document from one folder to another, it's not going to get that far...

  22. Good. Now leave me alone. by IGnatius+T+Foobar · · Score: 2, Insightful

    Someone please send this article to all of the spammers. That way, they'll all move to Fecesbook. I don't have a Fecesbook account, so I don't have to see their spam (for that matter, I'd rather read Viagra ads than "25 Things About Me" pages anyway).

    Email isn't going anywhere. Fecesbook is a fad. Everyone has an email account. Email is also (in theory at least) guaranteed delivery.

    --
    Tired of FB/Google censorship? Visit UNCENSORED!
  23. Why Facebook and twitter will prematurely die. by vegaspace · · Score: 2, Insightful

    I think that Facebook and Twitter will die before email, because email has not a propertary service and FB an TW are owned by someone.

  24. still hoping for a rebirth by dalewj · · Score: 2, Funny

    As a ccmail consultant i'm still hoping!

  25. Re:Good. Now leave me alone. by nedlohs · · Score: 2, Informative

    No, email is best effort delivery.

  26. The "Haves" can't contemplate life without by ChronoFish · · Score: 1

    If you live in a rich-media world - iPhone for example - where you never have "just text" you can't contemplate a world where "just text" will do.

    There are several incarnations of this. Mac vs DOS, Windows vs Linux, GUI vs Command line, and now "Wave" vs eMail.

    Those who use "just text" know it will work anywhere. Those who are immerse in rich-media will push the envelope of user experience.

    Is one better than the other? I don't think so. Will one prevail over the other? Doubtful. Will you use Google Wave or some other social networking - most probable - if only to have a look. Should you get rid of your POP/IMAP/SMTP servers? I wouldn't (and wont').

    -CF

  27. E-Mail ain't broke! by Anonymous Coward · · Score: 0

    Don't fix it!! Go find a cure for cancer!!

    1. Re:E-Mail ain't broke! by lavardo · · Score: 1

      and be sure to email me when find out about that cancer cure.

  28. Us locked down guys have no choice! Email or NADA. by jakekatz · · Score: 1

    Well, let me give you a bit about my workplace: No cell phones (or any derivative thereof) allowed in, they stay in the car. Networking uses WebSense with every conceivable word the Christian Right hate to use on the "Dirty Word List" and block any site the even hints of a smell of "Social Networking" is blocked. Any type of streamed video, I.E, CNN, YouTube etc... are blocked. Anything that resembles online messaging is also blocko!!! What am I trying to say, at our workplace, we [[ live & die by email ]] it's our life blood, so we always muse at these prognosticators who get so wound up in the 'pop' culture of these networking sites that they dis everything else around them. Sigh.

  29. More social site users that email users? WTF? by YeeHaW_Jelte · · Score: 2, Interesting

    Finishing the alinea you started quoting from:

    "In August 2009, 276.9 million people used email across the U.S., several European countries, Australia and Brazil, according to Nielsen Co., up 21% from 229.2 million in August 2008. But the number of users on social-networking and other community sites jumped 31% to 301.5 million people."

    Pardon me? 277 million people using mail, 301.5 million using social networking sites?

    Am I mistaken in thinking that you actually need an emailaddress to join such a site? How do the 25 something million people manage to get their passwords, notifications etc?

    This is just uninspired journalism. Don't know what to write, predict the demise of settled technology X in favour of new technology Y.

    --

    ---
    "The chances of a demonic possession spreading are remote -- relax."
    1. Re:More social site users that email users? WTF? by Dan541 · · Score: 1

      Amateur journalism, what more do you expect?

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    2. Re:More social site users that email users? WTF? by apoc.famine · · Score: 2, Insightful

      Multiple social networking sites linked to one email address, that's how.
       
      If you don't bother linking the two together, it's really easy to get numbers like this. It's called "really poor statistics with unreliable research and no insight into your topic". It's all the rage these days.

      --
      Velociraptor = Distiraptor / Timeraptor
    3. Re:More social site users that email users? WTF? by KingAlanI · · Score: 1

      Maybe it assumes that some people register email only perfunctorily and only for using that email to keep track of social-networking stuff.
      Certainly some of you /.ers out there have different emails for different specific purposes, although maybe not for this specific "specific purpose."

      --
      I listen to both RIAA and non-RIAA stuff if I like the music, tangential business/politics nonwithstanding.
  30. Re: "Get Work Done" by greyline · · Score: 1

    What?

  31. ...we are the borg; by scorpivs · · Score: 1

    lower your firewalls and power-down your preferences; twitting and booking face are the collective versions of email; your financial and technological distinctiveness will be adapted to suit our own; you will be assimilated; individuality is futile...

    --
    There is nothing to FEAR but NOTHING itself; and I fear there is a whole lot of nothing going on. --scorpivs
  32. Help! What do I do next? by Anonymous Coward · · Score: 0

    After reading the article I deleted all of my email accounts. Then I went to sign up to this Facebook thing and it asked for my email address! What do I do now?

    Posted as AC because I've forgotten my password but haven't got anywhere to send the reminder to :-(

    I was going to ask this question on the WSJ site but when I tried to sign up to post comments, it asked for my email address too!

  33. Re:Good. Now leave me alone. by Anonymous Coward · · Score: 0

    Guaranteed? I suppose you don't admin any MTAs and don't know what you are talking about.

  34. Never Have, Never Will by SeeSp0tRun · · Score: 1

    What about those of us who do not, and will not, have facebook, myspace, twitter, or anything else of the sort? When did society become so reliant on knowing everything about everyone they have ever seen on the street? If I don't see you at least twice a week, do not consider us "friends," perhaps acquaintances at most.

    As mentioned above, if you need to get ahold of me, call me. If you don't have my number, you probably don't need to get ahold of me THAT badly.

    --
    Something witty.
  35. more social networker users than email users? by Anonymous Coward · · Score: 1, Interesting

    I don't get those numbers:

    In August this year, 276.9 million people in the U.S., Europe, Australia, and Brazil used email (that's equivalent to 90% of the U.S. population). Last year the same figure stood at 229.2 million, meaning a rise of 21% has occurred. But, on the other hand, this August some 301.5 million people used a social-networking type of site

    How can that be if you need an email account to even register at twitter or facebook?

    1. Re:more social networker users than email users? by lavardo · · Score: 1

      Because all my friends on facebook created 750 more facebook accounts each!!!

    2. Re:more social networker users than email users? by lavardo · · Score: 1

      i totally agree with you. those numbers do not make sense whatsoever. they are probably calling too many old folks with hearing aids saying - "hi, this is a survey. Do you have an email account? Do you have a facebook account?" responses, "Yes, I do have a mailbox and I do have books."

  36. Maybe they meant.... by Dcnjoe60 · · Score: 1

    Maybe they meant that email on the mainframe is dead?

  37. I love it when the Wall Street Journal does this by Dudeman_Jones · · Score: 1

    I wonder when they are gonna realize that we aren't listening..... mostly because of articles like this one...

  38. You just don't remove email by amn108 · · Score: 2, Interesting

    Email will be with us a long long time from now. Not to say it will not expire, it eventually will, just not in near future. Society is structured as a pyramid of services, where services covering more use are layered on the bottom, supporting and being used by higher levels of services. Humans rely on several such base services - acquiring food, necessary common wealth, relationships & communicating, which are provided/made convenient by higher level services - snail mail (post offices), useful clothing etc. Email is another level on top of the level of computing - a basic human need to offload energy use to machines - a very basic abstraction of communication system, also meaning that it is many levels below such services as Facebook and whatever else similiar. You do not remove base service if you have your sanity in behold, and before you can definitely replace it with something equally powerful. Email is so simple and so basic it covers a lot of ground. This is the bottomline. Those who claim it will be replaced better have something equally simple and powerful or they simply have no idea how the world works, which is a whole different problem in itself - the kind of problem that makes you read more books, eat healthier and sometimes subscribe to therapy sessions.

    1. Re:You just don't remove email by lavardo · · Score: 1

      exactly. for the same reason you do not remove a wheel from a vehicle even though the vehicle has a 400hp engine.

    2. Re:You just don't remove email by Dan541 · · Score: 1

      Email evolves, anyone who used it back in it's early days will be able to testify to that.

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    3. Re:You just don't remove email by Anonymous Coward · · Score: 0

      Not to say it will not expire, it eventually will

      Why would we possibly need to replace such a fundamental, simple, ubiquitous service as email? Why would we want to? It's obviously the right tool for the job. Social networking services will not replace email, because they are another tool for another job.

      I'm not talking about teeny-boppers playing with a smartphone during study hour. I'm talking about business. The correct tool for business is something that emulates the postal service, not something that emulates your mother-in-law popping in unexpected to spread the latest gossip.

      Email will never "expire", any more than the paradigm of sending letters will expire. It's the paradigm that's important, not the technology.

    4. Re:You just don't remove email by amn108 · · Score: 1

      True. I mean in the sense that it will evolve and its descendants will be used instead, which may or may not replicate exact email strategies as we know them know. But the fundamentals will stay, I do not debate that. Of course, time changes EVERYTHING. And I mean EVERYTHING. There is not a single thing that does not change.

    5. Re:You just don't remove email by Anonymous Coward · · Score: 0

      I believe that e-mail will be succeeded by another form of e-mail, probably one that costs money to either get or to send messages with (to make spamming more expensive). The main problem with designing a system like that is the "trusted server", I mean why should we trust that server(or group of servers) and how to we stop them from being compromised.

      Also there is the switch over problem. Even if many could agree that spam-free e-mail would be nice, it would be hard to get everyone to change at the same time, and until a majority has switched over to "e2-mail" companies will have to use both, and at that time "e2-mail" will only be a hassle without providing much benefit.

    6. Re:You just don't remove email by amn108 · · Score: 1

      Governments usually have the power to enforce such switch, convenient at first or not.

  39. Confidential facebook? by furby076 · · Score: 1

    Yes, thanks to the wall-street journal I'll be sure to put all of my work-confidential (and someone will be sure to put their military top-secret) plans on Facebook, myspace, and google docs.

    Internal e-mail, internal sharepoints, etc are the way to go. Companies are starting to incorporate internal sharepoints because it saves bandwidth then trying to e-mail 100 people a 5 mb PDF file (which network admins just LOVE). Especially since each time someone modifies the do cument they forward it back to the 100 people...where-as sharepoint can keep different versions of the same document - and overall saves space. That, however, won't replace the e-mail...it just means that the e-mail will contain a URL to the sharepoint site. Unless someone e-mails me I don't go to the sharepoint and most people are like that - how else will I know when someone uploaded a doc that is relevant to me.

    But facebook? Yea right....

    --

    I do not support "The Man". I also do not support your irrational stupidity
    1. Re:Confidential facebook? by icebrain · · Score: 1

      Multi-terabyte samba shares FTW.

      --
      The meek may inherit the earth, but the strong shall take the stars.
    2. Re:Confidential facebook? by furby076 · · Score: 1

      True-story - had a customer whose brother wanted to do him a favor and clean his servers. Since he had hot-swappable drives, the brother figured he could pull them out and vacuum in between (get rid of the dust). So while the servers were on he pulled out two-three drives at a time. All of the data was corrupted. Good news: The guy had weekly backups in case there was a building fire. Bad news: Guy lost about one weeks worth of customer sales data (retail business). The customer was very cool/level headed, but he paid thousands of dollars in an attempt to recover the data. I don't think we recovered anything (too badly corrupted).

      --

      I do not support "The Man". I also do not support your irrational stupidity
  40. Wow does anyone still use by Big+Hairy+Ian · · Score: 1

    Twitter? :)

    --

    Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.

  41. Re: "Get Work Done" by Anonymous Coward · · Score: 0

    *head asplode*

  42. Re:I've said it before and I'll say it again. by jours · · Score: 2, Interesting

    I modded it flaimbait before, and if I had mod points, I'd do it again.

    --
    This sig intentionally left blank.
  43. i first read that as.... by inerlogic · · Score: 1

    Emeril...... i was scared for a second.... BAM!

  44. Its all about Context by RobertLTux · · Score: 2, Interesting

    Google Wave (as soon as they open it up to the unwashed masses) has as one of its big features that the "Legacy Services" are invited to the party.
    To this day you could write out on a parchment with a Quill Pen a message seal it with a wax seal and then hand it to a guy that can hop on a horse
    and then ride to another guy that will ride to another guy (loop here several times) and then hand it to whomever you wanted it to go to.

    Someday Email will be seen as being just as quaint but stuff that works should not be discarded just because its "old" (because its dangerous yes because its illegal yes but just because its old NO).

    Excuse me i see a messenger at my door step.

    --
    Any person using FTFY or editing my postings agrees to a US$50.00 charge
  45. The march or technology by AlpineR · · Score: 2, Interesting

    Twitter and Facebook will replace email just like email replaced the telephone. And the telephone replaced paper mail.

    Seriously. We still use those older technologies for certain things. But some of the jobs they were asked to perform before have been reassigned to new tools.

    Telephone was better than paper mail for conversations that needed lots of back-and-forth communication. Email was better than telephone for correspondence that was detailed yet not time-critical. Facebook is better than email for updates that will interest your friends if they have a spare moment but aren't worth bothering everybody in your address book or starting an accidental reply-all storm.

    So I think the author is right that we've reached the end of the era when every communication task will get shoehorned into email. But email will continue to do what it's best at (and a few things it's not) for a long time to come.

  46. The claim is really about form, not method. by Anonymous Coward · · Score: 0

    The claim that instant messenging will replace email is really about form, not the method used.

    This is very easy to show - for example, let's say that the "convention" was that all your Instant Messages were written like emails to somewhat known business associates. You start them with Dear Sir or Dear Mr. Bobbysocks, and finish with a Yours Sincerely. In this case, instant messages would be indistinguishable from the emails of today, so any talk of instant messanging "replacing" email would be bollycocks.

    Therefore, for the claim not to be absurd, you would have to say that instant messenging replaces email and retains the form of today (because we have discounted it changing to the form that emails have). Is that likely? Sure, in the heads of some utopianists who except the convergence of the brotherhood of humanity, but in mine, probably not. Not all CEOs appreciate instant messages with "hey m8 could u hire me im good innit". There could of course be a third "form" developed which was unlike both emails and instant messages of today, but it's difficult to guess what that would be.

    A big problem for those claiming that email will disappear is that there have already been developed a very large number of possible technological alternatives, but these haven't destroyed email so far. You'd therefore have to speculate about future developments, like telepathic or emotional messenging, and then it's all up in the air. /removes extra large brain-hat.

  47. just one problem.. by binaryseraph · · Score: 1

    Aside from the attachment issue- Twitter, SMS and Facebook all have character limits. Email can go on for DAYS (No really, how many times have you gotten some letter forwarded to half the planet that you spend 30 min reading "LoL' and "OMG" till you finally see the photo of a donkey wearing a rain coat)? but seriously folks- yes perhaps the day to day emails over fairly trivial stuff will decline- but I know for my company i answer nearly 100 emails a day, with no sign of it stopping. In fact, its up 25% from last year.

    1. Re:just one problem.. by narcc · · Score: 1

      how many times have you gotten some letter forwarded to half the planet that you spend 30 min reading "LoL' and "OMG" till you finally see the photo of a donkey wearing a rain coat

      This has happened to me exactly zero times.

      I know for my company i answer nearly 100 emails a day, with no sign of it stopping.

      You know, you don't need to reply 'LoL' or 'OMG' to every email forward. No one will be offended, promise!

  48. flooding by lavardo · · Score: 1

    quote from WSJ: "a river that continues to flow as you dip into it." and flood.

  49. where do the attachments go? by Anonymous Coward · · Score: 0

    dropbox, rapidshare, megaupload, depositfiles, filefactory, megashares, filefront, yousendit, easy-share, zippyshare, mediafire, share-online, vip-file, netload, 4shared, letitbit, allshares, ...

  50. mail server by lavardo · · Score: 1

    I say because they busted their exchange server and are complaining.

  51. So many reasons by 4D6963 · · Score: 1

    There are so many reasons e-mail isn't going away anytime soon.

    1) It's a protocol, like the telegraph, not a service like Microsoft/Google/AOL Whatever. You can set up mail servers anywhere to handle anything in any way, and still have it be interoperable with other mail servers on the Internet, provided you're even connected to it.

    2) This also means that it's decentralised, no one controls it, not Google, not anyone, you can't take it down by taking down or controlling any company. Likewise there are no terms of service or anything, and you know you can count on everybody using it since no-one can make it go away if they wanted to and everyone's using it.

    3) People like simple basic forms of communication. That's why we still use telephones with 10 figure telephone numbers when we could have videophones with sophisticated functions. The same goes for e-mail, it's the telegraph of the late 20th-early 21st century, that's what you use when you need to send text.

    4) Like telephone, it's ubiquitous, everybody and their momma on the Internet has it, you hardly can get away with anything out there without having an e-mail set up first. It's your phone number of the Internet, you even put it on your CV or your business card. It's almost more important than your telephone number. Not that e-mail is replacing the telephone, but in many situations it's just more advantageous.

    Now as for the problems there are with it. Spam. Unfortunately it's a problem inherent to something as open and decentralised. Anything else? Not really, you could argue that it's not that fancy, but when you think about it, it is. These days you get HTML e-mails full of images and what not, you can send anything you want with it.

    Actually, there's little the SMTP protocol prevents you from doing, only things your mail program doesn't allow. So e-mail is safe, for at least the few decades to come. Shall anything supplant it, it should be a new iteration of the protocol that would do whatever SMTP can't do, not a service like Twitter, Facebook or Google Whatever.

    --
    You just got troll'd!
  52. Re:Good. Now leave me alone. by sineltor · · Score: 1

    Email isn't going anywhere. ... Everyone has an email account.

    Sure; and everyone has a serial port, floppy disks and CRT monitors.

    For anything to replace email, it will need to be decentralised. No company will trust facebook, twitter, google or anybody else with their private corporate data. It will also need to be obviously superior to email in almost every way. It needs to add features that people want.

    The only serious contender for replacing email is Wave. I've been using it for the past 2-3 days and even as a beta I'm already preferring it over email. I'm honestly wishing everyone I need to talk to had a wave account already. Email will be around for at least 15 years. But I don't think it'll be around forever.

    I could be wrong, but it would be prudent not to dismiss wave out of hand just yet.

    --
    'No publisher will ever pay you enough to successfully sue them' - Dave Sim
  53. This just in from netcraft by Icegryphon · · Score: 1

    IRC is also dead.

  54. Don't knock Wave until you try it by MarkWatson · · Score: 1

    When I only had a sandbox account this summer, all I did with Wave was experiment with writing robots.

    Now that Wave is out in beta form and I have been able to invite family members, friends, and some of my customers, I am starting to appreciate Wave as an email substitute.

    I am also getting some customer feedback that they might want to build systems layered on top of Wave.

  55. Email doesn't have quizzes by hessian · · Score: 1

    I like email.

    No one has asked me to join Mafia wars, take a pointless quiz, figure out what five food items represent me, or requested I indulge in some disgusting-sounding activity called "tweeting."

    From where I stand, if you're "tweeting" a lot, you need to eat more fiber.

    Email is great because it allows complete formalized communication, which gives the greatest clarity.

    If I wanted to conduct my life through the palsied pidgin of IM, I'd do it that way. But the results just aren't that great.

    Feel free to email me any comments.

  56. Irony by ubrgeek · · Score: 1

    The guy probably emailed the story in to his editors.

    --
    Bark less. Wag more.
  57. Facebook would be more useful... by sean.peters · · Score: 1

    ... if it weren't for all the damn stupid plugins. I'm on it, and appreciate finding out what's going on with friends and acquaintances in far-flung parts of the country. I don't appreciate logging into it and seeing dozens of entries about various people's status in Mafia Wars, Farmville, etc, etc.

    1. Re:Facebook would be more useful... by unapersson · · Score: 3, Informative

      There's a very subtle hide link next to them, you can remove all status messages related to specific games. It went away when they redesigned recently but it seems to be back again.

    2. Re:Facebook would be more useful... by x0mbie · · Score: 1

      Or just go to http://lite.facebook.com

      Just status updates, no games, polls, etc...

    3. Re:Facebook would be more useful... by KingAlanI · · Score: 1

      Where's an "Informative and Useful" mod when you really need it? Thanks for pointing that out.

      --
      I listen to both RIAA and non-RIAA stuff if I like the music, tangential business/politics nonwithstanding.
  58. Re:Good. Now leave me alone. by ukyoCE · · Score: 1

    The one really good thing about Facebook is it's a much much better Address Book than anything else out there, and they've built forums, messaging, invites, picture sharing, etc. on top of it. It's a very enticing way of improving privacy on the web, since you can actually authenticate+limit who sees the content very easily. The lack of spam is a nice side effect too.

    The huge downside is that it's still a closed system. You can't make your own awesome video game and use Facebook for the authentication, unless you build it within Facebook's closed proprietary system with their tools.

    It's too bad an open authentication system hasn't really taken off yet.

  59. Re:Good. Now leave me alone. by Anonymous Coward · · Score: 0

    What is fecesbook you fucking idiot? Some kind of bastardized, cool version of Facebook? Kinda like Micr0$ukz or Linsux?!?!?

    Keep going, oldie. Keep yelling the "Get off my lawn". Retard.

  60. I didn't understand why it was flamebait before by sean.peters · · Score: 1

    ... and I still don't now. The guy doesn't like people making declarations - you might not share the opinion, but what's flamebait about it? Do we mod down anyone who uses naughty language, or what?

    1. Re:I didn't understand why it was flamebait before by NoPantsJim · · Score: 1

      Maybe he's a huge fan of Arrington and Techcrunch, but hates voicemail, email, and RSS? Still baffles me.

  61. Not for me... by fahrbot-bot · · Score: 1

    We all still use email, of course. But email was better suited to the way we used to use the Internet--logging off and on, checking our messages in bursts. Now, we are always connected, whether we are sitting at a desk or on a mobile phone. The always-on connection, in turn, has created a host of new ways to communicate that are much faster than email, and more fun.

    Speak for yourself. I don't have a Facebook or MySpace account, refuse to use IM because it's annoying and don't carry a cell phone (or don't keep it on). I'm not a luddite; I just don't want or need to be that connected all the time. Call or email me at home or work and I'll get back to you when I'm frelling ready. My time is important and, quite frankly, more important than yours - to me anyway. I'll get my "fun" elsewhere thank you. :-)

    --
    It must have been something you assimilated. . . .
  62. +1, funny by sean.peters · · Score: 1

    Resistance is futile!

  63. Exactly. by sean.peters · · Score: 1

    For pete's sake, even FAX MACHINES haven't gone away. Why would we expect e-mail to?

  64. Twitter - sigh. by fahrbot-bot · · Score: 1

    Consider Twitter. The service allows users to send 140-character messages to people who have subscribed to see them, called followers.

    Let's not, but since you mentioned it... Messages are "tweets" and "followers are "twits" - ya, you heard me; get over it Twitter users. :-)

    --
    It must have been something you assimilated. . . .
  65. My girlfriend likes email by Anonymous Coward · · Score: 0

    Email is not dead here. My girlfriend lives on the opposite side of the country, so, we use email to keep in touch. Roughly 50 time per day. Each. No, we don't use FaceBook. No, we don't use Twitter. We do use IM occasionally, but email works best. Oh, and guys (that have been modding poor old AC into oblivion for years)? Did I mention I have a girlfriend?

  66. I'd better tell corporate HQ right away... by Anonymous Coward · · Score: 0

    Give me a break. The Wall Street Journey (into forever fantasy) can't predict d**k (tm). Here's my prediction: The WSJ will continue to run crap stories without editorial trash canning today, tomorrow, and the day after that, and ... Can we PLEASE get the editors to do their jobs? On second thought, I need the extra paper to wipe my a**.

  67. Re:I've said it before and I'll say it again. by NoPantsJim · · Score: 0, Offtopic

    Yeah don't bother explaining why or anything. I don't see a single thing about that post that warrants "flamebait".

  68. Probably been mentioned already..but... by davidmcg · · Score: 1

    Sadly, an ever-increasing number of people are relying too heavily on Facebook to keep in touch with friends, collegues etc. The problem lies with the fact that relying on Facebook to organise and contact your friends is such a silly move. Email has the advantage that it's an open standard. Anyone can create an email client. However, Facebook is just one entity. It is not an open communication standard and, as soon as Facebook go the way of the dodo, say goodbye to all your friends because you never took the time to ensure you had an alternative way of contacting them such as email.

  69. Yeah, right... and PHP killed HTML by foxtyke · · Score: 1

    What gets me is that these people who say Y will lead to the death of X never seem to understand one little fact.

    X will have more reliance and people using it, more experience than Y and have established purposes as well as a mature development base.

    If Y fully replaces the functionality of X and improves it vastly, sure it can happen, for example, WWW vs. Gopher.

  70. on a trading floor by falconwolf · · Score: 1

    On a trading floor your best communications route is your voice.

    Falcon

    1. Re:on a trading floor by jbengt · · Score: 1

      On a trading floor your best communications route is your hand signals.

  71. Re:I love it when the Wall Street Journal does thi by Anonymous Coward · · Score: 0

    I'm sorry, you were saying...

  72. New-Age Sensationalism..... by IHC+Navistar · · Score: 1

    When will people learn that these grandiose 'predictions' are simply cheap publicity attempts?

    This, and articles that have false and misleading titles (especially the SlashDot article that stated students were able to take photos from outer space for $150) really hurt credibility, and harm articles that actually tell the TRUTH?

    These kind of blatant lies (not like ones that are open to interpretation) are becoming more and more prevalent, with copy editors shitcanning the truth and allowing hack, half-witted pseudo-journalism to take it's place.

    This is yet another reason print media is dying. The internet-version of absolute journalistic crap, iReport.com, isn't helping improve the tarnished image of journalism.

    --
    Knowing Google's lust for data collection, the Soviet Union is still alive and well inside the psyche of Sergey Brin....
  73. Yep, Wave = new SMTP. by CarpetShark · · Score: 1

    The thing with Wave is that it *is* an email replacement. If you use it a certain way, it's directly analogous to email.

    Yep, this has always been my impression of Wave too. It seems to me that Wave is just the idea of IMAP, extended to cope with OTHER modern communication methods, like IM, and and twitter.

  74. Facebook, Google Wave, Email, Twitter by Trogre · · Score: 1

    Spot the odd one out.

    That's right, folks. Only one of the above doesn't require lock-in to a single vendor nor depend on a silly "cloud" for storing correspondence.

    --
    "Nine times out of ten, starting a fire is not the best way to solve the problem." - my wife
    1. Re:Facebook, Google Wave, Email, Twitter by Anonymous Coward · · Score: 0

      Only two of the above don't require lock-in to a single vendor nor depend on a silly "cloud" for storing correspondence.

      Fixed it for you.

  75. You forgot something... by KingAlanI · · Score: 1

    I'm deluged by Mafia Wars updates, you insensitive clod...
    Or, I was...Seriously, there's a reason for the "block this application" button.

    --
    I listen to both RIAA and non-RIAA stuff if I like the music, tangential business/politics nonwithstanding.
  76. Green Day by KingAlanI · · Score: 1

    The song "Green Day"? I understand if the AOLers drove you to drugs...:P

    Yeah, it's always nice to tell morons Good Riddance, and then hope that they proceed to move 2000 light years away. I understand if Eternal September was as painful as pulling teeth, that it turned you into a basket case. But take a long view - I say "Give me Novocaine and become desensitized". Welcome to Paradise!

    Sorry, couldn't resist. :P

    --
    I listen to both RIAA and non-RIAA stuff if I like the music, tangential business/politics nonwithstanding.
    1. Re:Green Day by Trogre · · Score: 1

      You, sir, deserve a +5, funny. Thanks, I needed that.

      (just in case anyone is still in the dark, I was thinking of "Wake me up when September ends")

       

      --
      "Nine times out of ten, starting a fire is not the best way to solve the problem." - my wife
  77. Facebook only has personal communications. by falconwolf · · Score: 1

    Businesses and spammers don't use Facebook? That's funny, Facebook has business accounts and people complain about spam on Facebook. Now I don't use Facebook, Twitter, MySpace, or many of the other services but reading what others posted above it took less than a minute to Google and find the two links above.

    Falcon

  78. Re:Good. Now leave me alone. by IGnatius+T+Foobar · · Score: 1

    Guaranteed? I suppose you don't admin any MTAs and don't know what you are talking about.

    Not only do I admin a large number of MTA's, but I've also written one. I know how SMTP works.

    --
    Tired of FB/Google censorship? Visit UNCENSORED!
  79. Popular Mechanics by falconwolf · · Score: 1

    What did they gain at the risk of look like Popular Mechanics who in 1951 speculated we would all have personal helicopters in our garage?

    Reading this made me think of an article in a 1938 issue of "Popular Mechanics". The title called hemp the "New Billion Dollar Crop". Looking for a reference to it I found one on Facebook.

    Falcon

  80. The one really good thing about Facebook by falconwolf · · Score: 1

    is it's a much much better Address Book than anything else out there

    It's not better for me than my address book, and I don't need a Facebook account to use it.

    and they've built forums, messaging, invites, picture sharing, etc. on top of it.

    I have those now, I'm using Slashdot right now. I used to use Yahoo! Messenger, I've shared photos, and done other things too. I don't need Facebook to do all those.

    The lack of spam is a nice side effect too.

    Lack of spam?

    Falcon

  81. ResoMail by JSlope · · Score: 1

    Current e-mail is a joke, ResoMail in short time will replace current e-mail :)

    --
    ResoMail - the alternative secure e-mail system