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Nexus One a Failed Experiment In Online Sales

shmG writes "The demise of the Google Nexus One phone is fairly straightforward: a lack of sales killed the product. While it will continue to sell through Vodafone in Europe, KT in Korea and a few others, the experiment of Google indicates that selling a phone direct to consumers online is dead. 'The bottom line is people like to look at phones in the store. Google has a lot to learn about phone sales, this is one lesson they learned.'"

366 comments

  1. False by mark72005 · · Score: 5, Insightful

    The reason why the Nexus One failed is because it was so damned expensive out of pocket.

    1. Re:False by Anonymous Coward · · Score: 3, Insightful

      And when you bought it full MSRP without subsidy, there was little to no savings per carrier on your monthly bill.

    2. Re:False by ani23 · · Score: 4, Interesting

      Amen Most iPhone sales are online. Its not that they want to look at the phone in the store. They want it subsidized. wonder why they dont go subsidized via tmo and att.

    3. Re:False by Anonymous Coward · · Score: 5, Insightful

      Exactly. Plus, people shopping for an upgrade phone wouldn't see it on their phone company's website.

      Failures:
      1. Large upfront cost. Consumers don't think about future costs.
      2. Not shoved in your face. Consumers aren't smart enough to seek things out.
      3. Too many hoops. People had to do too much work if they wanted to get carrier subsidizing worked out.

    4. Re:False by mark72005 · · Score: 4, Funny

      No, iPhone consumers don't want to look at the phone in store. Mostly they don't even care what it does, they just want an iPhone.

    5. Re:False by mungtor · · Score: 4, Insightful

      The reason it seemed expensive is because you weren't paying off a loan with the remainder of your wireless contract. Considering that all smartphones are really just small computers, their prices are pretty much where they should be.

      The reasons behind the demise were probably a) some people can't do the math to figure out how much they're really paying for the phone, and b) others really like upgrading every 2 years to impress their friends.

    6. Re:False by DJ+Jones · · Score: 3, Insightful

      That and the fact that T-Mobile was the only reasonable carrier. What they failed to do was negotiate a contract with Verizon. I would have bought one in a heart beat if I didn't have to switch to T-mobile with minimal 3G coverage. Alas, such a deal wasn't favorable for Verizon who prefers to lock down all their hardware.

    7. Re:False by mark72005 · · Score: 1, Informative

      I think you could get a subsidy if you wanted to slum around on T-Mobile, actually.

    8. Re:False by imgod2u · · Score: 1

      You could get it subsidized through T-Mobile for $199. Same as any other smartphone.

    9. Re:False by snarfies · · Score: 1

      Couldn't agree more. Once I saw it was almost $600 I dropped my plans to buy it and went with an unlocked Nokia E61i at half the price. Been using it for over two years now with few complaints.

    10. Re:False by MrEricSir · · Score: 4, Informative

      But wireless contracts tend to be the same price whether you're paying off a loan or not; in other words, you're just wasting a lot of money if you didn't get a phone+contract from your carrier.

      --
      There's no -1 for "I don't get it."
    11. Re:False by Anonymous Coward · · Score: 0

      Especially when compared with significantly cheaper, yet better featured HTC models, like the HTC Desire.

    12. Re:False by kenj0418 · · Score: 5, Funny

      they just want an iPhone.

      Well, it does have the wifis and the bigger Gee Bees.

    13. Re:False by locallyunscene · · Score: 1

      That and you can only take them to a very limited number of carriers in the U.S.

    14. Re:False by h4rr4r · · Score: 4, Informative

      Not with T-Mobile. Go look at their site.

    15. Re:False by lethalp1mpslapper · · Score: 1

      You do realize that the Desire is the exact same hardware as the N1, right? The only difference is the trackball on the Desire is optical.

    16. Re:False by h4rr4r · · Score: 5, Informative

      T-Mobile does give a discount for bringing your own phone. It is why once the contract on my droid I will be going that way. That and they have phones with unlocked bootloaders.

    17. Re:False by Lord+Byron+II · · Score: 4, Insightful

      The real problem was that nobody knew that it was available. It got plenty of attention on /. and other tech sites, but take an average Joe who owns a smart phone and I guarantee you that he's never heard of it.

    18. Re:False by nitefallz · · Score: 1

      There's truth to this too, but I disagree in part with the consensus that this failed because it was online only. I think a large issue was how restrictive they were in selling the subsidized phone to existing T-Mobile users. No one from T-Mobile was eligible to upgrade to the Nexus one for any kind of discounted price, and some other malarkey. I know, I dealt with this problem first hand. I was within the contract renewal time frame and I jumped through a bunch of hoops with T-Mobile trying to get them to change my account or do SOMETHING so that Google's website would see me as A) Eligible to upgrade and B) provide me with the discount. Neither options were allowed as told to me by T-Mobile. All through this I stumbled upon the pending release of the HTC HD2. I called T-Mobile and explained the situation and they gave me the phone right away with the proper discount.

      Google lost a sale here because of their restrictive model. Even if the phone was sold in stores they still wouldn't have gotten my money. The sad part is I tried everything I could to give them my money for this phone and they didn't want it, so to speak.

    19. Re:False by Kelson · · Score: 2, Informative

      I think you could get a subsidy if you wanted to slum around on T-Mobile, actually.

      Yes, you could get an upgrade price on T-Mobile...but only if you had an individual plan. If you had a family plan, and wanted to upgrade one of your phones to a Nexus One, you had to pay full price for the unlocked phone.

    20. Re:False by arkane1234 · · Score: 1

      Not with T-Mobile. Go look at their site.

      Yes, but that's with every phone.
      It's piecemeal and you have to think and make decisions. The problem is, most people don't like decisions and they like neatly packaged "solutions".
      That being said, I have that T-Mobile plan you spoke of ;)

      --
      -- This space for lease, low setup fee, inquire within!
    21. Re:False by sexconker · · Score: 1

      And when you bought it full MSRP without subsidy, there was little to no savings per carrier on your monthly bill.

      Horse shit.
      I bought it through Google because I have an unlimited data plan with AT&T that costs $10 per month. If I had gone through AT&T to get a new phone (Nexus One or not), then I would have been forced to "upgrade" my contract and pay at least $20 more per month.

    22. Re:False by AltairDusk · · Score: 2, Informative

      Tmobile has the Even More Plus plans which are for unsubsidized phones and are cheaper than an equivalent subsidized plan. If you did the math it was cheaper to buy a Nexus One outright and get the Even More Plus plan for two years than it would have been to get the phone subsidized through Tmobile ($200) and spend 2 years on contract with an equivalent subsidized plan.

      There are also situations like my own where I wanted to upgrade to an Android phone but was locked into another year on AT&T thanks to signing a 2 year agreement to get an iPhone 3gs subsidized. I sold the 2gs for almost as much as I spent on the N1. Having phones not locked to carrier contracts gives the user much more freedom.

      What people don't realize is that paying full price for phones and getting plans without the subsidy built in is not only cheaper in the long run but much less restrictive (Tmobile's Even More Plus plans for instance don't require a contract). The problem is that Tmobile is currently the only carrier that offers such a plan and the carriers for the most part love their lock-in. Google had the right idea, they didn't put the effort into it or stick with it long enough.

    23. Re:False by arkane1234 · · Score: 5, Insightful

      I'm slumming on T-Mobile, and if this is slumming then call me homeless.
      Hella better than Verizon with customer service, features, and choices.
      The price is the reason I switched, and the rest sold me.

      --
      -- This space for lease, low setup fee, inquire within!
    24. Re:False by AltairDusk · · Score: 1

      Argh where's an edit button when you need one? Should have been "sold the 3gs" not "sold the 2gs"

    25. Re:False by Anonymous Coward · · Score: 0

      HTC Desire has an FM radio, which is useful for listening to BBC radio stations. Like I say, there was at least a couple of hundred pounds difference between buying an unlocked HTC Desire, compared an unlocked Nexus One.

    26. Re:False by CharlyFoxtrot · · Score: 1

      No, iPhone consumers don't want to look at the phone in store. Mostly they don't even care what it does, they just want an iPhone.

      With tens of millions of the things out there odds are they've played with a friends' iPhone, no need to go to a store to do that. It's not really an unknown entity; everyone who wants one knows what it looks like and what it does.

      --
      If all else fails, immortality can always be assured by spectacular error.
    27. Re:False by farble1670 · · Score: 1

      expensive compared to what? i hope you aren't comparing subsidized phone costs.

    28. Re:False by ducomputergeek · · Score: 1

      T-Mobile isn't even an option in this area of the Midwest. Closest T-Mobile store is 90 miles away. Here it is Verizon, AT&T, or Sprint and there are no other choices. And that is the case for a lot of places. For what the N1 cost I could just about buy a low end iPad 3g and docking station + cheap just a phone cell phone and have a platform that functions better for email/apps/web surfing than a phone and probably a phone with better reception for phone calls than a smart phone.

      --
      "The problem with socialism is eventually you run out of other people's money" - Thatcher.
    29. Re:False by MobileTatsu-NJG · · Score: 1

      What kind of discount? Can you do it without contract?

      Lots of people mentioning T-Mobile here and NOT giving details.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    30. Re:False by farble1670 · · Score: 1

      how much is freedom worth to you? do you value being able to move to another carrier if the service is poor or if their customer service mistreats you?

    31. Re:False by arkane1234 · · Score: 0

      Let me put this into math for you so it's not just "nuh uh!" as you did.

      T-Mobile example
      HTC HD2 - $449 MSRP or $199 with 2-year contract ($250 floating in the air at this point)

      Typical medium plan:
      1000 minute/unlimited web/unlimited text - no contract: $69.99 2-year contract: $99.99

      Over 2 years, the difference between no-contract and a 2-year contract is $720. ($30 * 24 months)

      Even if I bought my phone brand spanking new MSRP from T-Mobile, I'd be saving ~$270 over 2 years.
      The fact that I bought the phone used for $290 (4 days old, wasn't his thing) means that I've saved $430 over 2 years.

      Even if my phone doesn't work for 2 years, I can still buy another and either come out even or better.

      The flexibility is above all the reason I do it... if I lose my job and heaven forbid I can no longer afford my phone (6+ months of unemployment does that...) I can disconnect it without paying $200-$300 in cancellation fees. I can also just switch a phone as I need, no worries.

      --
      -- This space for lease, low setup fee, inquire within!
    32. Re:False by nobdoor · · Score: 1

      I use an HTC EVO that I bought outright, along with PagePlus for service. Pageplus is an MVNO that uses Verizon's network. It's considerably cheaper, as I spent $450 on the evo, and $30/mo for 1200txt+1200min+50mb.

      I use wireless networks for web access (I'm pretty much always either at school, work, or home), and when I'm in a pinch, the 50mb is there when I really need it.

    33. Re:False by bonch · · Score: 1

      I think it was a combination of a lot of factors, but another interesting issue is that there is now no phone on sale that runs Android 2.2. Sometimes, it looks like Google doesn't know what it's doing.

    34. Re:False by Anonymous Coward · · Score: 0

      For me I saved 30 dollars off their unlimited data plan by using my own phone instead of getting a bundle. Also no contract required (as they are not recovering the loss leader phone).

      That's 720 dollars worth of phone which I could use and no contract.

      TMobile for the win.

    35. Re:False by tool462 · · Score: 1

      Definitely. Tmobile's only failing I can see is that don't do enough to advertise this option. They're a fairly small player in the US. I imagine they could bring over a lot of subscribers with a marketing campaign that educated people on how much subsidized phones cost them.

    36. Re:False by Anonymous Coward · · Score: 0

      What kind of discount? Can you do it without contract?

      Lots of people mentioning T-Mobile here and NOT giving details.

      Type 't-mobile.com'. Voila.

    37. Re:False by MobileTatsu-NJG · · Score: 1

      Thirty a month? Really? If you don't mind me asking, how much are you paying a month? (I mean after all the taxes and bs...)

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    38. Re:False by sootman · · Score: 1

      http://www.apple.com/pr/library/2007/09/05iphone.html
      Apple sold nearly a million iPhones at the original price ($499-$599) in the first two months. (And the 8GB, $599 units outsold the 4B, $499 ones by a pretty wide margin--so much so that when the price drop happened, they also discontinued the 4GB model.) Then they lowered the price to $399 and it still sold very well--a total of six million in the first year, according to this. It wasn't $199 until mid-2008.

      --
      Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
    39. Re:False by Anonymous Coward · · Score: 0

      No, the Nexus One IS expensive regardless wireless contracts etc.
      Here in .be a Nexus One costs 230 euro more than an unlocked HTC Desire.
      I'm not to fond of Sense and the Nexus one has a few extra's but paying 49% more for almost the same hardware is insane.

    40. Re:False by MobileTatsu-NJG · · Score: 1

      Type 't-mobile.com'. Voila.

      I wanted to hear from a customer, not from a sales website. If you had ever paid for cell service before, you'd understand why.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    41. Re:False by h4rr4r · · Score: 1

      I will be switching to that as soon as my contract on the droid is up. I was worried about coverage, but a coworker has a 3G slide with them.

    42. Re:False by h4rr4r · · Score: 2, Funny

      Then deal with those or move to a civilized part of the country:)

      T-mobile store might be far away, but there coverage is expanding.

      You would also have to carry your two devices everywhere. My smartphone is my GPS, music player, point and shoot camera and great for finding stuff to do while I am out and about. That last one might not apply much where you live.

    43. Re:False by h4rr4r · · Score: 0, Flamebait

      Look at their website, dummy.

      Basically tens of dollars a month off and month to month.

    44. Re:False by Anonymous Coward · · Score: 0

      Also, that it had restrictions as to where you were able to purchase it from.

      As a tech-savvy Mexican, I would've liked a Nexus One.

    45. Re:False by bmw · · Score: 1

      Good luck fitting that iPad in your pocket.

      The point of getting a smartphone is having all the power of an internet connected computer plus the ability to make calls all in a single device that can be easily carried with you.

    46. Re:False by PitaBred · · Score: 1

      Aye. I wish I could have stayed with T-Mobile, but with my job change they weren't on the approved business suppliers. They have by far the best customer service of any mobile provider, and they just kept improving coverage as far as I could tell. I was on a mailing list where they'd tell me about the new towers in the area as they'd go up.

    47. Re:False by h4rr4r · · Score: 1

      The Nexus one has that too, you just need to install some software for it. Third party software of course.

    48. Re:False by blincoln · · Score: 2, Informative

      Hella better than Verizon with customer service, features, and choices.

      I think it depends on where you're using the phone. If I'm near an ocean of some kind, my experience with T-Mobile has been pretty good. When I've been further inland is when things turned sour. I had no service anywhere east of Spokane, Washington through the entire western half of Montana, for example. All the features in the world don't matter if you can't connect to their network.

      FWIW, Nextel was the same way if not worse. I went on a longer drive with one of their phones back in 2006, and I didn't have service between Spokane and Chicago. Meanwhile, the AT&T phone I'd brought along from work had service except in the most remote rural parts of Wyoming.

      So far T-Mobile has been the least offensive option for cellular service that I've found, but if I lived farther from a city they probably wouldn't work out very well.

      --
      "...always new atoms but always doing the same dance, remembering what the dance was yesterday." -Richard Feynman
    49. Re:False by Anonymous Coward · · Score: 0

      I have switched my plan to family plan to share with SO and kids (+1 line is only +10 dollars - no gimmicks) so not relevant now, but if you go to the site, you can easily see the "Even More Plus" plans, you don't get a phone but they are $20 cheaper without the contract ($480 savings for bringing your own phone).

      Mine was the "Get More Plus" which may have been a promotion but each plan was 30 dollars cheaper than the contract & phone plans.

      For me I quickly did the math and found that the contract+phone plans cost me 720 dollars for two years. But usually also had to pay ~100 or ~200 for the phone so cost was about 820 to 920 - hell for that price I could have just about any phone on the market with all the advantages of it being unlocked and no contract.

      Right now, Unlimited Data, Unlimited Text, 500 minutes is $60 - bring your own phone, make sure it has viop ;)

    50. Re:False by JDS13 · · Score: 5, Informative

      I bought my Nexus One outright for $529 plus tax, and pay T-Mobile $60/month (plus $4 tax) for unlimited data, unlimited texts, unlimited night and weekend talk, and 500 prime time talk minutes/month. If I'd taken the subsidy and bought the phone for $179, then I'd have to pay $80/month for the same deal. Similar plans are at least $100/month on Verizon or ATT, and $80 on Sprint.

      By foregoing the subsidy, I paid an extra $350 for the phone. But over 24 months, I save $20/month or $480, so (at 0% interest) I come out ahead by $130. Also, the phone is unlocked so I can pop in an ATT or European or Asian SIM card, and talk economically on the phone anywhere. And if I was unhappy, I could sell it on eBay.

      But I'm not unhappy - it's a terrific phone at a great price.

    51. Re:False by Anonymous Coward · · Score: 0

      That and the fact that T-Mobile was the only reasonable carrier. What they failed to do was negotiate a contract with Verizon. I would have bought one in a heart beat if I didn't have to switch to T-mobile with minimal 3G coverage. Alas, such a deal wasn't favorable for Verizon who prefers to lock down all their hardware.

      The Droid is NOT locked down.
      The Droid Incredible is NOT locked down.

      Droid X is.

    52. Re:False by trrichard · · Score: 1

      I totaly agree, I must have AT&T for work and 500$ for a phone just cant cut it

    53. Re:False by Anonymous Coward · · Score: 0

      For god sakes, go to t-mobile.com and look it up. If your on the market you should have done this already.

      sheesh, need a silver platter too?

    54. Re:False by SighKoPath · · Score: 3, Insightful

      I don't know about the GP, but on my 400 minute voice, unlimited text/data plan with T-mobile, I'm paying $65.53/month after all taxes and fees (in MA) with no contract. Before taxes/fees, this plan is $60/month. The same plan when used with a subsidized phone has a pre-taxes/fees price of $80/month. So, over the course of a 2-year contract, the subsidized plan would have me paying an extra $480, plus however much taxes and fees work out to be on the extra 20/month. I've never seen that big of a discount when buying a subsidized phone, so I know what I'll be sticking with.

    55. Re:False by MobileTatsu-NJG · · Score: 0, Flamebait

      Look at their website, dummy.

      I wanted to talk to an actual, customer, butt-dumpling. I thought the whole reason we hated iPhone people is because they weren't being smart shoppers.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    56. Re:False by Nethead · · Score: 2, Funny

      I had no service anywhere east of Spokane, Washington through the entire western half of Montana, for example.

      That's a good reason to get a ham radio. Lots of repeaters out that way.

      --
      -- I have a private email server in my basement.
    57. Re:False by SighKoPath · · Score: 1

      Correction. 500 minute voice. Though, that doesn't make much of a difference - I never even come close to using 400 minutes, and this is the lowest amount they'll sell.

    58. Re:False by cervo · · Score: 1

      Or how about that ATT/Verizon don't give you a discount for not having a loan with your wireless contract. It only makes financial sense with T-Mobile to buy the unlocked phone. And there is no locked phone for Verizon/ATT so it doesn't make sense at all. T-Mobile is not in the same tier of network quality as ATT/Verizon. Admittedly the various ads say ATT/Verizon suck...but T-Mobile's network is much smaller. It may be better where it is, but there are a lot of places where T-Mobile has no service and ATT/Verizon do. Also 3G service is an even smaller map. Sprint is a bit better because they have roaming deals with Verizon, but still the plan where you don't pay roaming is more expensive, so it is cheaper just go to with Verizon.

      Also, there is no service on Verizon because it is CDMA. And on ATT there was no 3G for the longest time because ATT and T-Mobile have different 3G frequencies. So you would have to pay the $500 without 3G. Then they got the 3G but there was no subsidy with ATT and no discount for signing with your own phone. You might as well just wait for the Samsung Galaxy, at least that comes at a subsidized price.... On Verizon there is no Nexus One, just the Droid Incredible.

      Anyway I went with a Droid X on Verizon. Still if the Nexus one was subsidized somehow, I would have gotten the Nexus one. Or if Verizon offered a lower price out of contract and the math worked out (or was close) I would have bought a Nexus one. Prior to the Droid X I was at ATT and if there was a lower price out of contract, I would have gone with the 3G version of the Nexus One once it came out on ATT. With ATT I would have been even more likely because ATT lagged behind with android phones, and the first few to come out (Backflip and Aero) were nowhere near the Nexus One, so basically everyone looking for an android phone would have flocked to the Nexus. However the price makes no sense on ATT.

      Also I read about the Nexus One reception problems. Google tried a few things and then was like tough shit. I was not left with much confidence in the Nexus One brand or Google customer service ability as a company. Still there is a good chance I would have bought it anyway if the price was right and if I had reception problems I would have returned it

      Anyway I'm somewhat happy with the Droid X except for the battery life when the screen is in use. I suspect if the reception was okay and there was a subsidy/discount off contract I would have been happy with the Nexus One on ATT. T-Mobile is not an option because of their small network. Otherwise I probably would have switched.

    59. Re:False by jtownatpunk.net · · Score: 1

      Well, that's part of it but there are other factors. At one time, some carriers (t-mobile, for one) would either give discounts on service or let people get month-to-month contracts if they brought their own phones so there was some incentive to spend the money up front. Either you recovered the money through lower monthly costs or you were free to jump carriers at any time. Currently, I don't think any carriers will do that. A few years ago, I switched to t-mobile and explained that I had an unlocked phone that I liked better than anything they were offering. "So what?" "Can I get any kind of a discount?" "No. You don't have to take one of our phones but you may as well since you're paying for it. And 2 years is our minimum contract length."

      So, with the Nexus, you weren't just paying or one $500 phone, you were also paying for the $200 "free" phone from the carrier.

      Also, the market for the Nexus is the same group that knows better than to buy Rev A. Always wait for the second generation.

    60. Re:False by cervo · · Score: 1

      The real problem is most people have ATT/Verizon or even Sprint. T-Mobile was the 4th place carrier.

    61. Re:False by Anonymous Coward · · Score: 0

      Any particular reason you're writing slashdot posts in meter?

    62. Re:False by not+already+in+use · · Score: 1

      That's pretty cool, you know, that after you decided not to buy a phone released 6 months ago you went back in time and bought a phone that you've been using happily for two years.

      --
      Similes are like metaphors
    63. Re:False by Actually,+I+do+RTFA · · Score: 1

      ? i hope you aren't comparing subsidized phone costs

      Why not? I can get a cheaper contract and get them to subsidize my phone! Yay, contracts that allow for infinite renewal!

      --
      Your ad here. Ask me how!
    64. Re:False by gtaluvit · · Score: 1

      I bought the N1 unsubsidized. At the time, it was the $529 or $199 subsidized with a 2 year contract. Of course, over those two years it was an extra $20 a month on T-Mobile so $480 extra over the two years which is more than the savings from the phone. As for my monthly charges, I get 500 anytime, unlimited night and weekend, unlimited text, unlimited web for $67.78 after taxes. Broken out, it's 29.99 for minutes, 10 for text, and 20 for web according to my statement. Plus I can tether. Compare that to my wife on an iPhone 3G who's paying $89 or so after taxes with similar minutes, limited texting, and soon to be limited data. For me, that's a huge discount.

      --
      - gtaluvit (prnc. GOT-tuh-LUV-it)
    65. Re:False by Anonymous Coward · · Score: 0

      I'm also a T-Mobile customer, and so is my girlfriend. She got the Nexus One unsubsidized with a no-contract plan for unlimited data + 500 anytime minutes + unlimited nights and weekends + unlimited to t-mobile customers + etc.

      Before taxes and fees, it's around $60 per month. It would have been $70 before taxes and fees if she'd gone for unlimited phone minutes. Taxes and fees add around $8.
      It would have been $20 more per month plus $270 upfront to get it subsidized with a contract and keep her number.

    66. Re:False by shipbrick · · Score: 1

      That's true. I saw it in this documentary

    67. Re:False by vijayiyer · · Score: 1

      But they didn't have any competitors then. The Nexus One has to compete against iPhone and a large (perceived or real, depending on your carrier/plan) price difference.

    68. Re:False by uvajed_ekil · · Score: 1
      The reason why the Nexus One failed is because it was so damned expensive out of pocket.

      That's certainly a part of the reason - people (at least in the US, I can't speak for folks elsewhere) are used to getting "free" phones, or shelling out $100-$200. Can we get cheaper monthly airtime/data plans without a subsidized phone?

      Also, the Nexus One is not exactly drop-dead gorgeous; it looks nice, but not as sleek as say, the iphoney or the Droid Incredible. I'm also not sure the advertising and exposure were great enough. Yes, geeks all knew about it, but I have never once heard anyone (heard, as in mention verbally, out loud in person) mention anything about it. Did people know it existed? Did they have any clue what networks it would work with, considering we aren't used to non-carrier specific advertising?
      I would love to have one, and would have bought one if:

      1. It were a bit cheaper

      2. My G1 was a bit older when the Nexus One came out

      3. It had a keyboard - I have large hands and hate touchscreen keyboards.

      4. I knew it would work well on T-Mobile's network. Will it?

      --
      This is a hacked account, for which the owner can not be held responsible.
    69. Re:False by hedwards · · Score: 1

      I find that hard to believe. It's an Apple product, lots of people stand in ridiculous lines at launch to be the first to have them. They don't necessarily want the phones subsidized, that helps by hiding the true price tag, but we certainly don't want to plunk down cash, then pay to subsidize the phone we've already paid for.

      What killed it was that you didn't see a lot of them, you probably didn't know what it could do, unless you were a fanbois or really looked into it. I have one, it's a much better phone than any of the iPhones, but I had to take a leap of faith that a phone purchased online without any opportunity to play with or hold it was a good idea. Chances are with an iPhone you can at least go into an AT&T retailer and hold it before buying or at least know somebody that owns one.

    70. Re:False by hedwards · · Score: 1

      Which is why I didn't jump to Verizon and their Droid. I was seriously considering it, but when I found out that I couldn't buy it unlocked and that I was stuck using their network I said forget it. I've been burned enough times by wireless carriers to know that signing a contract is a bad idea and definitely buying a phone that prevents you from any use on other networks isn't smart. With my Nexus One, I can use it with any GSM carrier, I just may or may not get 3G service depending upon the frequencies used. But still better than being locked in via phone.

    71. Re:False by h4rr4r · · Score: 2

      Droid 2 will be as well, and quite likely all future phones that have the Droid moniker.

    72. Re:False by Anonymous Coward · · Score: 0

      Have you not checked out the T-mobile Even More Plus plans? They require you to pay full price for the phone, but they are cheaper per month. In my case, It is $60/mo vs $80/mo. I only paid an extra $150 for my phone, so after 8 months, I am ahead of the game. The Nexus One would have taken longer, 17 months to pay off that difference, because it is after all a better phone than the one I bought. Still, 17 months is less than 24 months. It is cheaper to get a Even More Plus plan than a Even More plan. Unfortunately, T-mobile is the only one doing this right now, but it is the main reason I switched from Sprint.

    73. Re:False by s73v3r · · Score: 1

      I've got Unlimited Text, "Unlimited Data" (same 5gb soft cap bs everyone else has), and 450 minutes a month for about $60.

    74. Re:False by Jay+L · · Score: 1

      You got modded funny, but that's what Google (surprisingly) doesn't get - Apple knows how to create such a strong brand that people want its product, and will pre-order it online, without even knowing the feature set.

    75. Re:False by Cornelius+the+Great · · Score: 2, Interesting

      I'm surprised AT&T hasn't caught on with you yet- I had originally done the same with my Nexus One. I was on the $10 Medianet plan with AT&T, until they either got ahold of IMEI numbers for the N1 or figured out that my data usage (about a gig/month) must have come from a smartphone. In April, I received an email from AT&T telling me that "for my convenience" they switched me to the correct smartphone plan. Now I'm stuck paying ~$100/month for the cheapest voice plan plus unlimited data and texts and not much else.

      --
      Sigs are for losers
    76. Re:False by Cornelius+the+Great · · Score: 1

      The Nexus One had a subsidized option if you went the T-mobile route.

      --
      Sigs are for losers
    77. Re:False by Belial6 · · Score: 1

      I am on my way home from a month long road trip around the country made possible by T-Mobile, the Nexus One, and the ability to tether via the 2.2 update. While my wife drove through California, Nevada, New Mexico, Arizona, Texas, Kansas, Iowa, Wisconsin, Minnesota, South Dakota, Wyoming, Idaho, Montana and Utah, I sat in the back of the Minivan and worked remotely throughout the trip. I was truly amazed at how good the coverage was. The only places that I had trouble was in the national forests, Wyoming, and South Dakota. Well, I also had some data trouble in Wisconsin where the phone was on roaming most of the time. Other than that, I was VPNing in and screen sharing with the office right on the road.

      As an added note, I am posting this via my laptop in the passenger seat of my car driving down the freeway via the tethering feature of my Nexus one.

    78. Re:False by Silentknyght · · Score: 1

      Have you not checked out the T-mobile Even More Plus plans? They require you to pay full price for the phone, but they are cheaper per month. In my case, It is $60/mo vs $80/mo. I only paid an extra $150 for my phone, so after 8 months, I am ahead of the game. The Nexus One would have taken longer, 17 months to pay off that difference, because it is after all a better phone than the one I bought. Still, 17 months is less than 24 months. It is cheaper to get a Even More Plus plan than a Even More plan. Unfortunately, T-mobile is the only one doing this right now, but it is the main reason I switched from Sprint.

      When I evaluated this for my wife & I, we did not get this to work out cheaper for us over 24 months (i.e. term of a usual with-subsidy contract). I called T-Mobile and found out the lowest family plans we needed and what our "discount" would be for avoiding the subsidy cost. After 24 months, it turned out to be more expensive. Of course, Google locked its users out of family plans WITH the new-subscriber subsidy by requiring T-Mobile to only allow single user contracts. Two single user contracts were prohibitively expensive, comparatively.

      I did some serious homework on this phone and all possible variations, comparing it against similar offerings by other carriers (i.e. Droid by Motorola w/ Verizon Wireless) and I found all variations of the Nexus One to be overpriced. Like the GPP said:

      The reason why the Nexus One failed is because it was so damned expensive out of pocket.

    79. Re:False by Anonymous Coward · · Score: 0

      I considered the N1, and for me it failed (so far) to be compelling because of:

      * Lack of multi-band 3G/UMTS. I know there are some 3G chipsets that can do more bands, and more now than there were at the N1 launch though obviously Google didn't feel it necessary to support this. If it had 850MHz USA AT&T bands, 1700+2100 TM USA bands, 1900+2100 MHz bands for parts of Europe and USA AT&T it would have been a lot more attractive as a "do everything" roaming / traveling / carrier neutral GSM phone. As it is it didn't really offer carrier flexibility in the USA or Europe / Latin america despite the very high end price.

      * Reported quality / reliability issues in the build and the firmware. Nothing SUPER serious but still I'd expect better from an ultra new / high end expensive top of the line handset.

      * Still not good "mobile computing" design, just like most phones / mobile electronics. In the real world there is dust, dirt, grit / grime, humidity, rain showers, static discharges, people drop things, cram them into tight pockets, et. al. Yeah it is an impressive amount of PDA / phone gadget to shove in your pocket, but it isn't that survivable / practical to do that without more ruggedness. It is a $500 gadget that will very likely break if you just casually bring it everywhere and use it a lot like an appliance. Not such a big deal for a $20 calculator. A big deal for a $500 phone. Ruggedize this stuff better or really it isn't truly suitable for "pocket" use after all, at which point I'd rather have a netbook which I can keep in a case and cheaper / more rugged phone which I dont' mind so much breaking.

      * MSRP Price. The parts that go into the thing have been estimated to be $180 and I'm sure that's a fair bit less now due to the proliferation of more devices using similar screen / radio / CPU / RAM / FLASH technologies. Yes, it is a nice phone, and, no, I don't expect a carrier subsidy, but it isn't $500 nice. Plenty of unlocked unsubsidized smartphones are available in the $100-$350 range. Granted N1 is nicer than many of those, but is it almost "double the cost of the competition" nice? Eh. Also look at a netbook -- 10" WVGA screen, similar or better CPU, better RAM, similar FLASH, similar 802.11/bluetooth. Same OS option. Includes much better HDD/SSD. Doesn't necessarily include UMTS/GSM radio. Netbooks sell around $300 for a nice unit that has to cost more to make than the N1, so it is not unreasonable for the N1 to be a $300 MSRP product given its similar (to a netbook) or lesser components. At $250-$350 I'd have considered it much more than at $500ish.
      For most mobile computing needs a netbook + a lower end smartphone is a winning utility/value combination over a N1 type smartphone since after all you're stilll very limited by screen size and keyboard/mouse lacking and mass storage for most serious "computing" / "internet" applications.

      * Competition. Yes N1 was one of the first units in its class, but since these are mostly based around single chip SOC CPUs and commodity open OSs like Android / Meego, generic RAM, screen, FLASH technologies, obviously within a year EVERYONE would have a similar or better specification smartphone out at maybe 1/2 or 3/4 the N1s price. I can wait a while to get an even more polished / capable 2nd generation unit at a 20% or more savings. Being on the bleeding edge isn't a good value or device reliability proposition for phones, there are inflated prices, bugs, et. al. on flagship units.

      * Though android is "sort of open" I still think most devices should be even MORE open. I'm no expert on the N1, but IIRC there are still things you can't easily officially do with programming it. If the point is to have an open source OS like Android, and a commodity industry standard platform like ARM running the thing, I don't expect to have to "root" my phone to load new software. I want it wide open for either native or managed code. A full / useful Android / LINUX compatible set of device drivers for the hardware, and pu

    80. Re:False by NexusJedi · · Score: 1

      Yeah, for the most part TMO has really great customer service and plans. But coverage depends heavily on your area. I live in Gainesville, FL and I get "3G" coverage that caps out at around 750Kb at full bars, and much of the city doesn't have coverage at all. When I was in Austin recently, tho, I was getting upward of 4Mb rates. I think they're much better on the west coast. I really wish it were not the case, but I will probably have to give up my N1 and switch to another carrier with decent data rates and coverage here.

    81. Re:False by virtualXTC · · Score: 1

      You forgot 4, 5, and 6
      4. No keyboard (slide out keyboards are a iPhone killers / the reason I didn't upgrade from my G1)
      5. 3G service problems
      6. Poor costumer support from Google

      don't blame the sales model when it's really an issue of inferior hardware.

    82. Re:False by RatherBeAnonymous · · Score: 1

      When I bought my Nexus One, the T-Mobile subsidized plan would have saved me around 30 bucks over the 2 year contract. But that was compared to getting the individual, contract-free, Even More Plus plan with text and data. Because I bought my Nexus One unsubsidized, my mom added the phone to her T-Mobile account, no data or text, and it costs me 5 bucks per month. I will save about $1800 in cell phone charges over two years. AT&T would not let me do this and Verizon was not an option (not that I would want it).

    83. Re:False by Anonymous Coward · · Score: 0

      The problem is that the cost of a subsidized phone is built into the plan pricing structure of the major carriers... and you don't get a discount for bringing your own unsubsidized phone. It simply makes no sense whatsoever to pay for a full priced phone and then still be stuck with an absurdly expensive monthly payment from your carrier.

      That's also why it makes no sense to not upgrade your phone when your contract ends: Your bill doesn't suddenly go down.

      What the carriers need to do is drastically reduce the cost of their plans, and then allow a financing option for those customers unable or unwilling to pay the full price for a phone. They can put the monthly payment right on your phone bill. So for those who require financing of their phone the monthly payment is still about the same, whereas those of us willing to buy a phone off-contract can actually get service at a reasonable price.

    84. Re:False by Anonymous Coward · · Score: 0

      The reason why the Nexus One failed is because it was so damned expensive out of pocket.

      Friends Testing

    85. Re:False by Andy+Dodd · · Score: 1

      Same in my area. I'm right along a major non-interstate highway (NYS Route 17, actually in the process of becoming I-86), and at least 1-2 years ago, no T-Mobile phone worked within 20 miles of my apartment/workplace. In fact, at one point I tried an experiment with my unlocked AT&T phone and my then-girlfriend's T-Mo SIM - No service even when I had four bars from AT&T. When I put my AT&T SIM back into the phone, my IMEI was apparently blacklisted with the towers for at least 15 minutes - my phone took that long to show signal again.

      Meanwhile, AT&T and Verizon not only both offer reliable service in my area, they both offer 3G service.

      --
      retrorocket.o not found, launch anyway?
    86. Re:False by Anonymous Coward · · Score: 0

      If I look out the window I can almost see a place where a T-Mobile phone would work.

    87. Re:False by dreamer.redeemer · · Score: 1

      When most people see my Nexus One they ask if its a Droid. I'm a little tired of explaining that Droid is a hardware series (with an incredibly huge marketing budget) and Android is an OS.

      --
      the most powerful intellect is that unbounded by indubitable preconception
    88. Re:False by Americano · · Score: 2, Funny

      Smart shopping. Of course, if he was really smart, he'd go forward in time and pick up an iPhone 6 from just before the iPhone 7 comes out, bring it back in time to a couple years ago, and then he can post here on Slashdot that "my phone has had that functionality for 10 years, jeez, why do you fanbois get so excited over this crap?" when the iPhone 6 is released in a few years!

      Just *think* of the possibilities!

    89. Re:False by Andy+Dodd · · Score: 1

      It isn't their only failing. The other failing is that their network coverage/reliability is craptacular.

      I mean, I can understand going into an expensive roaming mode when off-network, but for most of 2008/2009 at the very least, T-Mobile phones became 100% inoperable (not even capable of 911 service) anywhere within 20 miles of where I work/live.

      --
      retrorocket.o not found, launch anyway?
    90. Re:False by ByOhTek · · Score: 1

      Fuck, the only reason I didn't buy one, even with the price tag, was because I couldn't get it with a hard keybaord

      --
      Self proclaimed typo king, and inventor of the bear destroying coffee table (patent not pending).
    91. Re:False by $1uck · · Score: 0

      The even more plus plan, isn't really a deal. Do the math. You save 10 dollars a month on your contract. That's 240 dollars over the course of a 2 year contract. Most of the "subsidies" on the phones are worth 300 dollars. Or am I missing something? You need to keep with t-mobile (and the phone) for longer than two years if you want to save any money. I don't know about you, but honestly I'd prefer to upgrade my phone at least after two years (hell I'd prefer to do it after a year).

    92. Re:False by ByOhTek · · Score: 1, Interesting

      I played with friends iPhones...

      And decided HELL NO.

      --
      Self proclaimed typo king, and inventor of the bear destroying coffee table (patent not pending).
    93. Re:False by Daimaou · · Score: 1

      I was interested in the Nexus One and would have bought one in a second, even at the full, unsubsidized price, had it been available on Verizon. I had service on T-Mobile before and wouldn't use them again no matter what kind of phone they sold. Their data speeds are just way too slow in my area. This is the same reason I never bought an iPhone as well.

      So, at least in my case, the failure isn't that selling a phone online doesn't work, but rather that you can't buy a phone online and use it with whichever service provide you prefer.

    94. Re:False by bnenning · · Score: 2, Informative

      You save 10 dollars a month on your contract. That's 240 dollars over the course of a 2 year contract.

      With data, you save $20 per month and $480 over 2 years: http://www.t-mobile.com/shop/plans/Cell-Phone-Plans.aspx?catgroup=Individual&WT.z_unav=mst_shop_plans_individual

      --
      How to solve most of our problems: 1.Lots of nuclear plants. 2.Cure aging.
    95. Re:False by Albatrosses · · Score: 1

      I played with a friend's iPhone... then I bought one. What was the point of your comment?

    96. Re:False by RobertM1968 · · Score: 1

      The reason why the Nexus One failed is because it was so damned expensive out of pocket.

      False, just like the "article" which neglects to mention the deep subsidy that was applied to the phone price if one bought it via T-Mobile. Also, has anyone actually done a study to see how many people try a phone before they buy? Most of the phone stores I have visited have dummy models and very few actual, working phones. Not just do the dummy models do nothing (and are often empty cases), but because of lack of internal hardware, lack of screen (plastic printed insert instead), etc; I've rarely ever been able to be "hands on" with a new phone unless a friend of mine has owned one before my purchase.

      I suspect lack of decent advertising was the real culprit.

    97. Re:False by Anonymous Coward · · Score: 0

      Similar plans are at least $100/month on Verizon or ATT, and $80 on Sprint.

      I don't know what you're talking about... I pay $73 (after all taxes and charges) on Verizon for essentially the same thing (450 rather than 500 minutes, but otherwise the same) with a subsidized Droid on a 2 year contract.

    98. Re:False by Luyseyal · · Score: 1

      A question from the uninitiated: Is it common to do road ham -> home ham -> cell phone?

      -l

      --
      Help cure AIDS, cancer, and more. Donate your unused computer time to worldcommunitygrid.org. Join Team Slashdot!
    99. Re:False by joshtheitguy · · Score: 1

      Option 4 there is exactly why I didn't buy a Nexus One and I'm really hoping this "Project Emerald" HTC is working on for T-Mobile is what it is all rumored to be.
      4.3" screen with a physical keyboard. Yeah it is supposed to have that new dual core ARM processor and some other crap but all I really care about is a high end device with a keyboard.

    100. Re:False by Anonymous Coward · · Score: 0

      T-Mobile has Even More Plus plan - this is a no contract plan that is 30$ per month cheaper than their standard Even More contract plan. So explain to me.. For a contract of two years that gets a 600 dollar phone to 200, why would I want the contract? For the 24 months of the contract I am putting 320$ extra ( 24x30=720, 720 contract extra - 400 discount = 320 extra) because I got the phone subsidized. No.. that is not going to happen, sorry.

      I do not upgrade every year, but I know today's gadgets are intensionally engineered to last only 2 years on average. And one more - when I got a decent 3g from T-mo I dropped my Cox internet for 46$ a month, so the phone really gets cheaper if you buy it yourself.

    101. Re:False by Nethead · · Score: 1

      Most 2m repeaters in that area have a phone-patch.

      http://en.wikipedia.org/wiki/Autopatch

      Often you need to join the repeater association for calls other than to 911.

      http://ww7ra.org/ is an example near Seattle.

      --
      -- I have a private email server in my basement.
    102. Re:False by Anonymous Coward · · Score: 0

      The reason why the Nexus One failed was because it wasn't advertised. Ask a non-geek and they probably don't even have a clue as to what a 'Nexus One' is.

    103. Re:False by skiflyer · · Score: 2, Informative

      Unless you were already a t-mobile customer. Then you had to cancel your t-mobile contract, and sign back up because the full discount was only available to new customers.

      I called and told them I wasn't happy about that, they said that they understood and the policy was under review but there was nothing they could do. Then they offered me discounts on a 3G Slide instead.

      Personally, I think a big part of the problem with the Nexus One pricing was that it wasn't simple enough, depending on how you bought it I believe there were 4 different prices available. Most phones there are two, with contract and without contract.

    104. Re:False by mcgrew · · Score: 1

      But wireless contracts tend to be the same price whether you're paying off a loan or not; in other words, you're just wasting a lot of money if you didn't get a phone+contract from your carrier.

      I paid $100 for the phone, $50 connection fee, $50 every month for the bill, which I pay cash for at the gas station like I'm buying minutes for a Net-10. Cash for everything, complete anonymity, unlimited talk, text, voicemail, 411, email, walkie-talkie, internet (and probably a few I missed).

      No contract whatever. But I'm wasting money? Or did I misunderstand your comment?

    105. Re:False by Gerald · · Score: 1

      Not if you wanted a family plan. I bought Nexus Ones for my wife and I earlier this year. We love the phones, but getting them up and running on a T-Mobile family plan involved a lot of hoop-jumping.

    106. Re:False by MobileTatsu-NJG · · Score: 1

      Thank you for taking the time to write this, it's very helpful.

      Have a good week, man.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    107. Re:False by eviljolly · · Score: 1

      It's a lot like Rollerblades. To some people, any other brand is just an imitation.

      It wasn't the first smart phone, but it was the first one that was "cool" to own.

    108. Re:False by Anonymous Coward · · Score: 0

      Please tell me where you live so I can never, ever, be on the same road as you.

    109. Re:False by Anonymous Coward · · Score: 0

      This story is a lot of sensationalism, although it does underline the terrible dumbing effect advertising and marketing has.

    110. Re:False by virtualXTC · · Score: 1

      Let's just hope they use a G1 or minimaly MyTouch layout, because the Droid keyboard blows!

    111. Re:False by Skuld-Chan · · Score: 1

      The problem with T-Mobile and AT&T is lack of coverage - where Verizon actually has coverage. There are still to this day huge swaths of space here in Oregon (example - along the coast) where if you are a T-Mobile or AT&T customer you have zero service.

      My friends with Verizon/Sprint do have service in these areas - and its 3G too. I guess that's why they figure they can screw people over.

    112. Re:False by Sancho · · Score: 1

      The HTC Incredible is practically the same phone on Verizon.

    113. Re:False by MobileTatsu-NJG · · Score: 1

      For god sakes, go to t-mobile.com and look it up. If your on the market you should have done this already.

      sheesh, need a silver platter too?

      Look at the other answers I got in this thread. In exchange I intend to be as forthcoming with my experiences involving products others may be interested in. I don't feel bad at all about asking the question and I hardly think freely exchanging experiences qualifies as being 'spoon-fed'. I'm also grateful to those that answered, I'm sure others are, too.

      I'd rather hear more than just T-Mobile's sales pitch, sue me.

         

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    114. Re:False by Facegarden · · Score: 1

      I'm slumming on T-Mobile, and if this is slumming then call me homeless.
      Hella better than Verizon with customer service, features, and choices.
      The price is the reason I switched, and the rest sold me.

      I live in silicon valley, where *every* carrier should have cell service. There's few tall buildings, the whole valley is pretty flat, and there's lots of potential customers.

      My girlfriend has tmobile, and half the places we go are dead spots for her. Downstairs in our house is dead, upstairs is spotty. The restaurant down the street is a dead spot. All the places that AT&T and Verizon have great signal. That's not even counting when we go on vacation.

      I don't care how great my customer service is if my phone is a brick.
      -Taylor

      --
      Worldwide Military budgets: $2100 billion. Worldwide Space Exploration budgets: $38 billion. Really, world? Really?
    115. Re:False by Anonymous Coward · · Score: 0

      WTF!?! Do you even know what that means?!?

    116. Re:False by Anonymous Coward · · Score: 0

      are you happy now, you just gave me an aneurysm...

    117. Re:False by Aranykai · · Score: 1

      Actually identical plans on sprint are $70 and that also gets you unlimited calling to any mobile number on any network.

      Well, ok. Technically you are only getting 450 anytime minutes, but the loss of 50 minutes is easily outweighed by the fact you can call any cell phone for free.

      --
      If sharing a song makes you a pirate, what do I have to share to be a ninja?
    118. Re:False by nschubach · · Score: 1

      Actually the Droid is a two part definition. It's a phone (the Motorola made Droid) and a series of phones (Droid Incredible, Droid X...) Nice and confusing for customers.

      Also, I didn't buy a Nexus for lack of a keyboard. I didn't care if it was unlocked. I want a physical keyboard. So I bought a Droid early on.

      --
      Every time I start to have faith in humanity, I ruin it by driving to work between 7 and 8 am.
    119. Re:False by ADRA · · Score: 1

      Quoted from the source, though NSFW language:
      http://www.youtube.com/watch?v=FL7yD-0pqZg

      --
      Bye!
    120. Re:False by JDS13 · · Score: 1

      Thanks for the correction. T-Mobile gives you unlimited T-Mobile calling, which is worthless. But (like many others) I rarely make voice calls, so even vs Sprint I save $120/year.

      Also, world-wide GSM coverage is a big plus for me. I was a Sprint customer for ten years, and wasted too many hours of European and Asian trips because I didn't have a phone that worked.

    121. Re:False by shaitand · · Score: 1

      "They have by far the best customer service of any mobile provider"

      That's a scary statement. The same T-Mobile where cust svc reps will randomly blind transfer you to other reps repeatedly?

    122. Re:False by the_Bionic_lemming · · Score: 1

      Aye. I wish I could have stayed with T-Mobile, but with my job change they weren't on the approved business suppliers. They have by far the best customer service of any mobile provider, and they just kept improving coverage as far as I could tell. I was on a mailing list where they'd tell me about the new towers in the area as they'd go up.

      I can actually without a doubt tell you that you have not experienced the best customer service.

      U.S. Cellular, the company with the fewest dropped calls IN THE INDUSTRY has the best customer service.

      Any complaints not resolved quickly and to the customers satisfaction are brought to the owner.

      I once was on the phone for an issue, when 20 minutes into it, they apologized we were on that long, and took 25 bucks off my next bill. I hadn't said a word and was shocked. I once saw a deal I wanted on their website, then complained when they told me I couldn't get it because it wasn't being offered to anyone., they called me back three times over it, found out it was their web site that was wrong, and gave me the awesome deal for my troubles.

      Furthermore, the Owner will go into a store , and pretend to be a customer. He's fired people on the spot for not maintaining the standards he expects. I'd hate to be a front line service person working for him, but man, U. S. Cellular is definitely the place to be if you're looking for great service.

      (customer for eight years so far)

      --
      _ _ _ Go for the eyes Boo! GO FOR THE EYES!
    123. Re:False by danguyf · · Score: 1

      I don't think you did your due diligence. I have a Plus family plan for my wife and I, and we're saving $20 per person per month over the contracted plans.

    124. Re:False by Archwyrm · · Score: 1

      I'm in the same boat. I bought my Nexus One outright and already had a good T-Mobile plan ($60/m with unlimited data) that I had gotten with a previous phone. If you sign up with a subsidized phone or locked phone T-Mobile will only give you a "smart phone" data plan, which is $25 as opposed to the $5 that I am paying now.

      The Nexus One (and other similar devices) have really become more than mobile phones though. I would like to have the freedom to choose the carrier of my data like I choose my ISP for my home computer. In fact, next week I will be popping in a European SIM while I am traveling over there and I also plan in the future to experiment with prepaid and use SIP for voice. Considering I spend most of my time in places with WiFi access, I really don't need the mobile carrier too often.

      --
      Fascism should more properly be called corporatism because it is the merger of state and corporate power. -- Mussolini
    125. Re:False by farble1670 · · Score: 1

      because it's apple to oranges. when you pay $180 for an in-contract N1 you are paying for something quite different. apply your own logic as to what works for you, but you can't compare them. if you are a typical american you are happy living with the weight of contracted financial burdons.

      $530 for a no-contract smart phone isn't expensive. if you look on ebay for a new iphone 3gs, they are running around $600, and that's for an outdated inferior phone.

    126. Re:False by agent_vee · · Score: 1

      Add $10 to that and it is actually $80 on Sprint. That is because the only comparable phone that Sprint offers is the HTC Evo 4g, and Sprint requires a $10 premiuim phone charge per month for it.

    127. Re:False by Actually,+I+do+RTFA · · Score: 1

      if you are a typical american you are happy living with the weight of contracted financial burdons.

      $530 for a no-contract smart phone isn't expensive

      But contracts cut both ways. And it is expensive for me, because my 2 year plan is cheaper than anything currently on the market. Because I've been renewing the same plan again and again. Every 2 years I get a new phone.

      I don't mind borrowing money to buy something or paying up front, depending on which is a better deal. But the N1 failed people like me in that, since the subsidized phone was free/cheap, the N1 had to be $400 better. And it wasn't.

      --
      Your ad here. Ask me how!
    128. Re:False by Anonymous Coward · · Score: 0

      The reason I would have refused to buy the stupid thing, if I had waited two months to get my new phone, is that if I had to drop my contract I'd be paying the service provider AND Google early termination fees.

    129. Re:False by Anonymous Coward · · Score: 0

      I bought my Nexus One outright for $529 plus tax, and pay T-Mobile $60/month (plus $4 tax) for unlimited data, unlimited texts, unlimited night and weekend talk, and 500 prime time talk minutes/month.

      Geez, in Canada we cannot get true unlimited from the major wireless carriers. Well not unless you use WiFi for most of your data and keep the 500MB data plan for those times when WiFi is not available. Maybe 500MB data is "unlimited" if all you use the smartphone for is email. But then why include a web browser, and audio/video streaming applications?

    130. Re:False by linzeal · · Score: 1

      Who the hell leaves the coast except in an airplane at near the speed of sound?

    131. Re:False by demonlapin · · Score: 1

      Regional carriers are like that; they usually have weak product offerings, so they have to have great customer service and prices to succeed.

    132. Re:False by gedw99 · · Score: 1

      agree. Its a pity that google did not say this front and center on their web site splash page.

      oh, and nice link from www.google.*

      But i guess they did not want to offend or bit the hand of the mobile industry.

      so basically they just did NOT want to seriously make it a full on venture, but rather wants to give the mobile carrier and oem makers a nudge nudge hint that they need to start selling androids OR they might just ramp up the heat .

      pretty simple really. it was a smart business tactic by google, and worked exacyl how they wished.

    133. Re:False by Anonymous Coward · · Score: 0

      So you saved $130 over 2 years by paying up front... What else could you have done with the extra $350 of initial outlay?

    134. Re:False by the_Bionic_lemming · · Score: 1

      Nothing weak about their offerings :)

      --
      _ _ _ Go for the eyes Boo! GO FOR THE EYES!
    135. Re:False by Kell+Bengal · · Score: 1

      And what an improvement it is!

      --
      Scientists point out problems, engineers fix them
      altslashdot.org: The future of slashdot.
    136. Re:False by FSWKU · · Score: 1

      wonder why they dont go subsidized via tmo

      Take a look at T-Mobile's 3G coverage and see if you still have questions...

      --
      "So after all this, you make my case for me. To end this stalemate, you must die..."
    137. Re:False by Anonymous Coward · · Score: 0

      This. When I brought my two phones into a t-mo branch and got the unlimited everything for both, they swiped my card, asked if I needed help installing the sims, and I went to lunch. Midway through eating I got a text message saying welcome to t-mobile, and presto! My number was ported over.

      I was in the store less than 15 minutes, and I can cancel my account right now with zero penalties by opening another browser tab. How is that not entirely unlike every other provider in the US?

    138. Re:False by Anonymous Coward · · Score: 0

      Wow. I was on AT&T for 2 years doing the same thing, but only using about 500mb/mo. Never got such an email. Now I'm on T-Mobile and the sales guy tried to get me to pay the $30 plan, but right now on the $10, so far so good.

    139. Re:False by Anonymous Coward · · Score: 0

      Not always so. I am in a month to month family plan. I bought a Nexus One and the change was $30/month for the unlimited data. If I were to have gotten the iPhone I could not have done that. The change would have been + ~$100/month for data and iphone addon and would have included switching to a multi-year contract.

    140. Re:False by Anonymous Coward · · Score: 0

      Except for the fact that the "HTC Incredible" has worse build quality, doesn't come with the latest Android release and is chock-full of HTC & Verizon crapware. Plus you have to wait on HTC to release their official Froyo ROMs 6 months late (if HTC get round to it).

      The crapware alone is a deal breaker. No wonder people prefer iPhones. Come on Google - let's have a Nexus Two released globally on all GSM carriers.

    141. Re:False by PitaBred · · Score: 1

      You have nationwide coverage with US Cellular? They're called "regional" carriers for a reason. They only exist in your region. They are not a choice for the large majority of people.

    142. Re:False by Anonymous Coward · · Score: 0

      Exactly.

    143. Re:False by demonlapin · · Score: 1

      He probably does have nationwide coverage. The regional carriers can offer the national carrier total coverage, for free, in a specific geographic area in return for allowing their customers to roam on the big carrier's network for free. As long as the amount of data and calls isn't too far out of balance, it works well for both sides.

    144. Re:False by TimeOut42 · · Score: 1

      Lol, dude, that is hilarious.

      Sean

    145. Re:False by rsayers · · Score: 1

      I came here to post pretty much the same thing. When I bought my Nexus One, it was pretty much the top Android phone you could buy, so keeping it for 2 years was not out of the question. Judging by how well the G1 has held its value over the past 2 years (or longer, im not certain) I imagine the sale of my Nexus when I'm ready to upgrade will take a bit of the cost of whatever phone I do upgrade to later down the line. Combine that with what I save on my tmobile plan and it works out really well for me. Of course I also travel a lot, so an unlocked quad-band phone is a must. Oh, and it's also just a fantastic phone, so it worked out great for me all around.

    146. Re:False by buybuydandavis · · Score: 0

      I would have bought a nexus one if it would allow me to shop from vendor to vendor. That could have changed things. As it is, a nexus one is really just a tmobile phone, so it becomes just a question of how to finance a tmobile phone, not a fundamental change of buying a phone, then choosing a cell phone service.

    147. Re:False by Anonymous Coward · · Score: 0

      Actually, they really just want to TELL everyone about how they have an iphone...

    148. Re:False by Anonymous Coward · · Score: 0

      Well, it does have /.../ the bigger Gee Bees.

      Damn... Am I the only one who read that as "the bigger Bee Gees" ?

    149. Re:False by Anonymous Coward · · Score: 0

      Woosh!

    150. Re:False by eudaemon · · Score: 1

      I beg to differ. I own a nexus one which replaced my G1. If I let T-Mobile subsidize my Nexus One purchase they forced me onto a much more expensive non-family plan. My bill would have shot up for essentially the same service. Instead I chose to buy the phone out of pocket and keep my old cheaper plan.

    151. Re:False by mdwh2 · · Score: 1

      Indeed - I seem to be in the opposite situation to most people in that I don't want an expensive contract (I hardly use my phone for texting or phone calls), but I don't mind paying a lump sum to get a decent phone for Internet etc. It also doesn't help that Internet only seems to get included in the contracts at the higher monthly fees (I'd rather an Internet-only contract, if such a thing existed).

      Thankfully Nokia now have much cheaper Symbian phones, and on PAYG, so I got a 5800.

      As for the article calling the Nexus One a failure - Google's intention was never to be a phone manufacturer, but to provide Android to others, which is going well for them. The Nexus One seemed more about having a high end "flagship"; one could argue the numbers of sales aren't really important, as long as something was available at the high end (although now there's the HTC Desire, anyway). No one criticises the Iphone for only have a few per cent market share, if they're happy with its features. And, whilst I like Nokia and they sell far more than anyone else, I do think it's a shame they currently don't have a high end "flagship" phone.

    152. Re:False by MikeBabcock · · Score: 1

      Best new Internet meme in ten years maybe.

      Bigger GEE BEEs. lol. Still love that video.

      Saved myself an MP4 copy on my HTC phone to show people :)

      --
      - Michael T. Babcock (Yes, I blog)
    153. Re:False by Anonymous Coward · · Score: 0

      Not smart enough to seek something out? What does intelligence have to do with not knowing about a product because the vendor has not bothered to properly or clearly market it?

    154. Re:False by TemporalBeing · · Score: 1

      The HTC Incredible is practically the same phone on Verizon.

      I've looked at a number of Android phones; however, none are as sleek as the N1. Most are thicker, and bulkier; where as my N1 is as sleek as a iPhone.

      --
      Truth is like the sun. You can shut it out for a time, but it ain't goin' away. - Elvis Presley (source: imdb.com)
    155. Re:False by TemporalBeing · · Score: 1

      I'm surprised AT&T hasn't caught on with you yet- I had originally done the same with my Nexus One. I was on the $10 Medianet plan with AT&T, until they either got ahold of IMEI numbers for the N1 or figured out that my data usage (about a gig/month) must have come from a smartphone. In April, I received an email from AT&T telling me that "for my convenience" they switched me to the correct smartphone plan. Now I'm stuck paying ~$100/month for the cheapest voice plan plus unlimited data and texts and not much else.

      Got my N1 in April/May for my line; just switched the SIM card over from my Motorola v180. My AT&T account still has the v180 listed as my phone (you can check on-line); and no such e-mail has come to me either. And IF they tried, I'd be calling them saying that is not what I want; with court action if need be. They have no right to change that without my consent.

      --
      Truth is like the sun. You can shut it out for a time, but it ain't goin' away. - Elvis Presley (source: imdb.com)
    156. Re:False by Meski · · Score: 1

      It's about the same as similar phones, if you strip off the carrier subsidisation. You end up over-paying for subsidisation, by the time your contract's finished anyway.

    157. Re:False by MrCrassic · · Score: 1

      ...without even seeing what it was like in person!

      Common sense scores again!

      (disclaimer: I have a Nexus One [for now]. Definitely worth it!)

    158. Re:False by MrCrassic · · Score: 1

      Not entirely true; a lot of that brand recognition comes from viral marketing and word-of-mouth. Don't the bulk of iPhone and iPad sales come from urban cities, just like the MacBooks and iMacs in the computer space?

    159. Re:False by MrCrassic · · Score: 1

      and sell them to Gizmodo or Engadget for enough money to start a franchise :)

    160. Re:False by Aranykai · · Score: 1

      That is only required if you wish to access the 4g network. The 3g functionality of the device is not compromised by rejecting that additional service.

      --
      If sharing a song makes you a pirate, what do I have to share to be a ninja?
    161. Re:False by agent_vee · · Score: 1

      Nope, it is mandatory fee. Doesn't matter if you get can't get 4g in the city you live in. Please read: http://www.intomobile.com/2010/05/14/sprint-charging-mandatory-10-for-4g-data-on-htc-evo-4g-even-if-youre-in-a-3g-only-market/

  2. Competition by orcateers · · Score: 5, Insightful

    Anyone else think that the Nexus One was a project designed to push Android adoption, and that Google's support for the hardware fell off because the rest of the Android hardware market bulked up sooner than they expected? it's an idea i've considered.

    1. Re:Competition by fishthegeek · · Score: 4, Insightful

      IMHO it was because the hardware that was available from the carriers was really anemic. I had a G1 and it was really slow, had little memory and frankly was ugly. The MyTouch wasn't much better. I bought the Nexus 1 about 3 weeks after release and I love the phone. I suspect that Google wasn't trying to push Android adoption as much as it was trying to push OEMS to elevate the quality of the hardware. Since the N1's release we have the Evo, Droid X, and the Vibrant to hold up as high quality phones.

      --
      load "$",8,1
    2. Re:Competition by Anonymous Coward · · Score: 1, Interesting

      Yes, I think this is what the purpose of the phone was, that and pushing processor speed up. With all the other android phones out there now that have the "Google" experience, I don't see why they would see the need to have a specific "Google" phone. It's probably more of a sucess than a failure. Of course that's my opinion and I don't have any citations for the apple guys who might ask for them. I am pretty happy with my Motorola Driod and look forward to the update to Andriod 2.2. I had an iTouch and I think it will be the last thing I own from Apple, unless the company changes. I don't think very highly of Verizon since the customer service sucks (like everyone else out there these days really) and they are expensive, but where I live I have great coverage. I was several miles out on the Chesapeake Bay on my boat that broke down and I was able to call for a tow and look up parts on 3G while waiting. That's the only reason I stay with Verizon.

    3. Re:Competition by mmmmbeer · · Score: 1

      Considering the Incredible and EVO are really just updated versions of the Nexus One, I'd say you are correct.

    4. Re:Competition by Kalidor · · Score: 1

      I think it was more targeted at the Carriers than the OEMs persay. Let's remember the History of the G1. It was essentially the 3 year old google dev phone with a slightly 'shinier' case that could handle branding. Carriers weren't initially willing to do the buy in without a sign-off from the software writer (the big G, duh) and they weren't willing to re-test any new phone that HTC or any OEM had come up with.

      I think Google use the N1 as a way to convince the carriers to "take a chance" and probably to stop bugging their dev team for signoffs. They were playing it safe with phones that didn't deviate from the original dev spec too much as a way to ensure the system would work. The N1 likely scared carriers into ordering more advanced units that the OEMs just couldn't get out of prototyping do to tooling cost restraints.

      --

      Code softly but carry a big magnet.

    5. Re:Competition by phobos512 · · Score: 3, Informative

      Yeah except that the G1, myTouch, N1, and EVO were/are all made by the same company...

    6. Re:Competition by fishthegeek · · Score: 1

      Very true. phobos512 +1 point.

      --
      load "$",8,1
    7. Re:Competition by fishthegeek · · Score: 1

      Possibly. T-Mobile wouldn't be as risk averse as Verizon or AT&T.

      --
      load "$",8,1
    8. Re:Competition by sirwallyc · · Score: 0

      That's exactly why it was developed. It was a really nice, consumer-ready reference platform. According to Eric Schmidt:

      "The idea a year and a half ago was to do the Nexus One to try to move the phone platform hardware business forward. It clearly did. It was so successful, we didn't have to do a second one." (See: http://www.telegraph.co.uk/technology/google/7864223/Googles-Eric-Schmidt-You-can-trust-us-with-your-data.html)

    9. Re:Competition by trcooper · · Score: 1

      I don't think what most people saw as the goals for the Nexus one were Google's goals. I know I thought initially they were trying to change the way phones were sold, and push back at the carriers to change the way they do business. I had hoped they would release it at a price point similar to what you can find an iPod touch for instead of the huge markup we see with unlocked cellphones.

      But I think it's become clear that wasn't their goal at all. I now think they wanted to push android and their devices forward. Many early android phones were lackluster. It seemed like the OEMs weren't trying in a lot of cases. But I think the threat of google jumping into the phone design game really pushed companies like HTC (even though they built the N1), Motorola and Samsung to improve their designs and make devices that move the platform forward instead of adequate or in some cases sub-standard hardware.

      Now there are several phones out there which can go toe-to-toe with the iPhone. Application development is ramping up, and Android is gaining significant marketshare. Android has went from 3.8% of the market share in 11/09 to 13% in 5/10, about the time Google decided that it wasn't going to release the CDMA N1. I'd say that if this was their goal, to push OEMs to improve their hardware and accelerate the adoption of the platform it's been a massive success. Especially since the 13% number comes from before the summer when the Incredible, EVO and DroidX have apparently been very successful.

      At the beginning of the year Android was hardly in the game, now they're quickly gaining on Apple for the #2 spot in the smartphone market, and don't be at all surprised if within a year there are more android handsets out there than iPhones and they're looking at unseating RIM.

    10. Re:Competition by unix1 · · Score: 1

      Exactly. I'd always thought Google was trying to set a new baseline for hardware manufacturers. Their intention was never to "revolutionize" sales (in spite of what their sales pitch may have said) or attempt to release the next "iPhone." They generated just enough buzz/marketing, just enough sales to accomplish the goal. And they didn't even need Verizon to do this - even though they had that in their back pocket as well - the market did the rest.

      Goal accomplished. Project closed. End of story.

    11. Re:Competition by lanner · · Score: 1

      This guy is right.

      I bought my Nexus One just three months after I bought a MyTouch. I loved the operating system, but the "MyTouch Lag" was horrible. So, I had to pay the full $550 for the Nexus One and I'm still locked into a TMobile contract for the two years. And, I don't regret it. The Nexus One is an awesome phone.

      I later sold the MyTouch on ebay for something like $180, where I had paid like $150 in store for it with the contract.

      This one aspect of the Nexus One was a failure: Online sales. The phone itself is great: both the hardware and OS.

    12. Re:Competition by DragonWriter · · Score: 1

      Anyone else think that the Nexus One was a project designed to push Android adoption, and that Google's support for the hardware fell off because the rest of the Android hardware market bulked up sooner than they expected? it's an idea i've considered.

      Google's CEO has outright stated that the N1 was intended to push "phone hardware" forward, and I think its pretty clear that that's somewhat true, and specifically it was designed to demonstrate that Android-powered high-end smartphones capable of competing head-to-head with the iPhone were viable and to encourage manufacturers to build and carriers to push them.

      If you look at Google's core business, the main relation of mobile to it is that Google needs for the mobile internet device market not to be dominated by one vendor that can serve as a gatekeeper, to keep open web technologies the most important way of reaching the whole mobile market.

      I don't think Google ever saw selling smartphones as a core part of its business so much as a temporary means of assuring that the mobile space would be a place where its existing core business could reach.

    13. Re:Competition by Anonymous Coward · · Score: 0

      I know this is the case. Many people from Google have said as much. They said it before the phone came out, and I saw a quote (perhaps from Schmidt) saying the Nexus One did it's job - they wanted to set the minimum standard and jump start the market.

    14. Re:Competition by Menkhaf · · Score: 1

      [...] persay.[...]

      "per se"

      --
      A proud member of the Onion-in-Hand alliance
    15. Re:Competition by Kalidor · · Score: 1

      Yes, Thank you. However, hardly my biggest gramatical blunder in the last few days of sleep-typoing. ^^x;;

      --

      Code softly but carry a big magnet.

  3. Lack of promotion? by MrEricSir · · Score: 5, Insightful

    I never saw the Nexus One promoted, nor a link to the store anywhere (except perhaps on Slashdot.) Google has used their pageviews to promote other products and services, for example their ads for Chrome.

    Could it be the reason Nexus One didn't succeed was simply a lack of promotion?

    --
    There's no -1 for "I don't get it."
    1. Re:Lack of promotion? by Anonymous Coward · · Score: 0

      This was my thought. I in fact did buy one after stories about it, but waited for a colleague to run his for a week before taking the plunge.

      I love the phone - it's amazing.

    2. Re:Lack of promotion? by shadowrat · · Score: 3, Insightful

      Exactly. There's probably nothing wrong with selling a phone online. You just need to advertise it. The kindle is only available online (i think). It's an expensive tech toy that hasn't failed.

      Nobody outside of the geek crowd knew about the nexus 1. If a layperson did encounter one on the street, it likely wasn't a memorable experience.

      "you paid how much for that!? and it still doesn't have the cool animations the iphone has?!!"

      Good luck creating desire among the general public with talk of open development and how many IDEs you can use with android.

    3. Re:Lack of promotion? by tknd · · Score: 1

      Yes, there is a huge lack of awareness regarding the N1. I own one and am repeatedly asked what phone it is. I always say "it's the Google phone" but everyone usually has a blank face when they hear that. Part of the reason the "droid" phones are so successful is because they have Verizon branding and correctly advertising the hell out of the product. It isn't too hard to find someone that owns some kind of Verizon droid. I do think being able to go to the store and see one also helps hesitant buyers, but it is fairly obvious that a good marketing strategy also needs an ad campaign to be successful for phones. Even Apple/AT&T has iphone 4 ads on TV despite already being a popular product.

    4. Re:Lack of promotion? by Buelldozer · · Score: 1

      Lack of promotion certainly played a part but the lack of VERIZON was also an issue. I replaced my personal cell in May and the N1 was never a possibility for me. There is no AT&T here, only Alltel. I'm sure the N1 would have worked but Alltel's service in this area is notoriously poor. That left me to choose between Verizon handsets...and you can't get the N1 that way.

      When your product is only available for use with one of the two available MegaCarriers then you've immediately limited your potential market by approximately 50%.

      SURPRISE!

    5. Re:Lack of promotion? by ma3382 · · Score: 1

      I saw the Nexus One promoted on Google ads all over the internet in January/February. It just wasn't promoted in television/magazines/radio like some of the other smartphones I've seen advertised lately.

    6. Re:Lack of promotion? by Anonymous Coward · · Score: 0

      Actually I think you can buy a kindle at Target. I see a little display for it every time I go there.

    7. Re:Lack of promotion? by dafing · · Score: 1

      I was quite sure I *HAD* seen online ads for the Nexus One. I am an iPhone user with a healthy respect for Android, and while I never liked the design of the phone, I thought the Nexus One was a very cool idea, to push boundaries and set a new standard of Android quality.

      Excuse the source, http://techcrunch.com/2010/01/06/nexus-one-google-homepage/

      Now that was a small ad, but quite effective, many people I know refuse to use "search bars", they go to "dub dub dub dot google dot com". I'm adamant I saw actual large product photo ads elsewhere online.

      Even the name, "Nexus One", is quite cool, and its a "droid"! So much potential, and being the "official" Android phone...how could it fail like this? At least an apparent failure for sales.

      --
      --- ...or a new slashdot signature. Dear aunt, let's set so double the killer delete select all
    8. Re:Lack of promotion? by Anonymous Coward · · Score: 0

      Lack of promotion? I am in Australia. I could not buy one even if I wanted to. And now that it is available, it's $850 for a 6 month old phone for which there is limited supply. And worst of all, now that it is discontinued, there is no phone that I can buy that does not come with some shitty 3rd party UI or even a phone that can run Froyo.

    9. Re:Lack of promotion? by Cimexus · · Score: 1

      Yep I'd say it's lack of promotion, pure and simple. Buying phones in stores has nothing to do with it. Buying phone in stores, on contract, directly from a carrier, is only how the elderly and clueless buy phones. Anyone who knows what they are doing prefers to buy the phone outright (and often, online).

      Hell, I haven't ever bought a phone anywhere OTHER than online. Usually the phone stores here (Australia) don't even have real phones you can play around with anyway ... just plastic mockups so you can get an idea of the size and weight.

      Although from what I understand the cellular market in the US is very different than here. Here, it's common just to buy a phone outright from a retailer (online or not) that has nothing to do with the carrier. The phones are all unlocked and can be used on any network. You just take the phone home and pop your SIM in it. The carrier doesn't even know you changed phones (unless they examine the IMEI logs). Your phone plan, and the phone itself, have nothing to do with each other. But in the US it seems that it's all about God-awful 2 year contracts and network-locked phones. Ugh.

    10. Re:Lack of promotion? by Anonymous Coward · · Score: 0

      You can also add it was not sold online to every country in the world.. I had to get mine thru ebay.

  4. C'mon! by Anonymous Coward · · Score: 0

    Really, did they learn their lesson? If it was a lack of physical presence, then why didn't they distribute the phones to commercial sellers? I mean, if this was the sole and only flaw of the phone, what prevented them from selling it this way?

  5. Online isn't the problem, it's carrier subsidies by Andy+Dodd · · Score: 4, Insightful

    95%+ of the population doesn't have a problem with being locked into a contract for two years in order to save a few hundred on a phone, especially since no provider gives any significant plan discounts to those who "bring their own device" in the USA.

    So a non-subsidized phone is dead in the water from the beginning unless it offers something that's so unique as to be worth the price. (For me, if the N1 had a physical keyboard, I would have paid the money for it. Once they released the version that supported AT&T 3G, it was the only device that had a recent Android release on AT&T. However, it had no keyboard.)

    --
    retrorocket.o not found, launch anyway?
  6. I like buying phones directly by drolli · · Score: 1

    However i usually buy them from companies focusing on HW.

    1. Re:I like buying phones directly by ahow628 · · Score: 1

      It was made by HTC. I don't think you get much more HW oriented than that.

    2. Re:I like buying phones directly by drolli · · Score: 1

      Yes, but i meant the company deciding to continue the series or not. I honestly enjoy that e.g. Nokia usually has *slightly* updated models a few years after a new series (e.h. E71 -> E63/E72). As we can see you cant expect that from many companies. Will HTC decide to make another Nexus? Or will the mobile providers not like it? Will Google be still in the mobile business? If yes-will they still make phones? Nobody can answer that.

  7. Not so fast by ceraphis · · Score: 0, Flamebait

    I doubt it had to do with it being available online. I think, rather, that the whole "let's share green pixels or whatnot that made the screen blurry on text and such made it's way around enough that people just didn't want it. Everywhere I looked at comparisons between the nexus 1 and other phones pointed out the blurry OLED screen issue as well as the greenish hue to images.

    1. Re:Not so fast by ceraphis · · Score: 1

      I was being serious, not trying to incite an argument. I haven't owned a nexus 1, so I suppose I shouldn't have commented on whether the screen issue was a problem or not, but could a nexus 1 owner comment on whether or not the screen issue was as big a deal the comparisons online I've read seemed to insist?

    2. Re:Not so fast by Cougar+Town · · Score: 1

      I own a Nexus One. In my opinion, the screen is sharp and clear with beautiful colour. No problems like you mentioned at all. My only complaint is that it's nearly impossible to see in sunlight... but otherwise I'm very pleased with the screen.

    3. Re:Not so fast by amRadioHed · · Score: 1

      It's not a big deal at all. Or a small deal. The screen looks absolutely fantastic compared to an iPhone 3G for example. Nothing blurry about it.

      The Droid Incredible has the exact same screen and it seems to be selling ok, right?

      --
      We hope your rules and wisdom choke you / Now we are one in everlasting peace
  8. Couldn't even buy it online by Anonymous Coward · · Score: 0

    In Australia, we couldn't even buy the phone from Google, only having to wait months for it to be on offer through Vodaphone Australia instead. However, we've moved onto other phones in the meantime.

    1. Re:Couldn't even buy it online by sc0ob5 · · Score: 1
      This really annoyed me. Had the phone been released here in Australia at the same time as the States I would have bought one.

      Vodaphone I believe is the only company to have it and they just released it at the start of the month.

      Here is a strange idea, if you want a product to sell, allow people to buy it.

  9. Not from the source by Aladrin · · Score: 1

    This is about the billionth time I've heard that Google failed at this, and not one of them has a quote from Google about it.

    They are assuming that Google's intention was to revolutionize phone sales. Perhaps they had other goals, instead? Perhaps they were successful and no longer need to sell them directly. Perhaps they failed and are stopping.

    We Don't Know.

    --
    "If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
    1. Re:Not from the source by thePowerOfGrayskull · · Score: 1

      Perhaps they had other goals, instead?

      For a moment I thought that said "other goats, instead" -- to which I would have said something incredibly witty.

      But you didn't, so I just wasted my time.

    2. Re:Not from the source by txoof · · Score: 2, Insightful

      I think it's rather silly to flatly state that selling phones direct to consumers is "dead." Just because Google didn't out sell the iphone, or push millions of units doesn't make direct-to-consumer sales dead. It just means that if you want to sell lots of phones direct to consumers, there are many lessons to be learned from Googles experiment.

      I bought a Nexus One unsubsidized because Apple and AT&T refused to unlock my paid-for iPhone. I just moved out of the US and wasn't willing to pay literally hundreds of dollars per month to keep my phone tied to AT&T. Now, here in Norway I pay around $30 USD for the same basic service I was paying AT&T $85/mo for in the US. Sure I don't have the unlimited data that I had in the US, but 250MB/mo is enough for me and I can always buy more if I need it. At least I'm not paying the subsidy price forever like most US phone users.

      I don't know if the average person really puts much thought into what they are paying for in a phone contract, but there will always be a market for users that want some more choice in their contract. It doesn't look like anyone is going to swoop in to fill the N1 market for the time being, but that doesn't mean that selling phones directly to consumers is "dead." It just means that no one has found the right way to do it and be profitable yet.

      --
      This one's tricky. You have to use imaginary numbers, like eleventeen... --Hobbes
    3. Re:Not from the source by bonch · · Score: 1

      Well, of course Google isn't going to come out and say their product failed. Customers and industry observers judge it as a failure.

    4. Re:Not from the source by Anonymous Coward · · Score: 0

      It cannot be called a failure, it can still be marketed in additional ways. They can still have demo phones in places where people can touch them. With Lindsay Lohan in jail, they should have made some "jail-broken" commercials that they could be running now. It would have been a win-win for LiLo and the Nexus. Or Megan Fox commercials, showing how the Nexus will "transform" your life. Right now it is perceived as for Geeks Only. (Attn Google: I am available for advertising and marketing consulting.) The main problem is the high initial price tag, of course.

  10. Why are we still obsessing over this? by hkmwbz · · Score: 2, Insightful

    The reason it failed is likely a lack of marketing. That, and it was rather expensive. And it wasn't even possible to use it in some places because you need to buy a phone from your operator, right?

    Anyway, hasn't this exact story been posted several times on Slashdot? This is definitely not the first "Nexus One failed" post. Why do we keep discussing it? Time to move on, perhaps?

    --
    Clever signature text goes here.
    1. Re:Why are we still obsessing over this? by Anonymous Coward · · Score: 0

      That, and it was rather expensive.

      No it fucking wasn't. It was exactly in line with other unlocked smartphones, and significantly cheaper than an unlocked iPhone.

      Just because Americans are used to getting a phone for a massive discount then getting reamed for two years doesn't make a normal unlocked phone "expensive".

    2. Re:Why are we still obsessing over this? by Kenja · · Score: 1

      The reason is that it was not intended to sell well. It was a developer phone intended to be the basis for the Android 2.x platform that other people such as Motorola and HTC could copy. Nothing more.

      --

      "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
    3. Re:Why are we still obsessing over this? by Anonymous Coward · · Score: 0

      This is definitely not the first "Nexus One failed" post. Why do we keep discussing it? Time to move on, perhaps?

      Nexus One is a one time failure then. We should discuss about it exactly one time.

  11. Jumping to Conclusions? by stagg · · Score: 2, Insightful

    That's a whole lot of confusions, based on one case study. I'm not saying they're wrong, just that we need more data for these findings to be convincing. I'm always dubious of analysts selling opinions as facts. This is editorial, not news.

  12. Was it really a failure? by jpmorgan · · Score: 5, Insightful

    I guess that depends on what Google hoped to accomplish. From a pure sales perspective, the Nexus One didn't make a big dent in the market. But with Android, Google is trying something that Microsoft tried with WinMo, and failed at; one of the many reasons was stagnant, crappy and divergent hardware. I've never believed the purpose of the N1 was to sell a lot of phones... that was obvious from the selection of T-Mobile as the carrier... the purpose was to drive Android forward and keep it from falling into one of the traps WinMo fell into.

    So if you compare pre--N1 Android phones to phones in the post-N1 era, the difference is startling. Nexus One may have failed in sales, but it succeeded in pushing the ecosystem forward. And I suspect that's all Google ever really wanted.

    1. Re:Was it really a failure? by Anonymous Coward · · Score: 0

      umm, im pretty sure the N1 was available in both ATT and TMO varieties last time i checked the page google had up selling them.

      Im pretty sure the issue is as people have already posted, the unsubsidized price.

      TMO is the only carrier that offers a discount to bring your own hardware users, albeit a $10 a month discount that really isn't heavily advertised what its all about.

      It is their Even More Plus plans. These are no contract plans with the discount since hardware isn't subsidized you either provide your own, or buy TMO hardware at full price.

      Otherwise the plans are 100% as functional as the post paid plans you are familiar with

    2. Re:Was it really a failure? by shmlco · · Score: 1

      "....purpose was to drive Android forward ...."

      And how, exactly, does failing to sell a significant number of phones drive ANYTHING forward?

      --
      Any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so.
    3. Re:Was it really a failure? by flibuste · · Score: 1

      "And how, exactly, does failing to sell a significant number of phones drive ANYTHING forward?"

      Because the goal is to demonstrate and not sell? As the OP suggests, making money on one phone probably wasn't Google's main driver. They make enough money to just throw bones such as the N1 at people for them to chew on. The publicity for Android however worked perfectly...

    4. Re:Was it really a failure? by Anonymous Coward · · Score: 0

      Could you please elaborate how N1 pushed the ecosystem forward ?

      First, I am not convinced that N1 is proof against divergent, crappy hardware. Just take a look at the new android phones announced each day (esp from Chinese ODMs) - this despite N1. Second, merely having N1 was no guarantee that other designers (Moto, Samsung) would follow suit - strict agreements with adopters was needed for that. Third, N1 could have actually cannibalized the adoption of Android - really, would a nearly bankrupt phone manufacturer (Moto) want to compete with cash-rich Google if Google put a lot of effort into marketing N1 ?

      N1 was meant to be a playground for Android, and another experiment for Google. They have realized where their core competencies (I hate this word) lay, and wisely, have decided to stick to that area. With enough time and effort, I am sure they would have launched a worthy competitor to Iphone - but that might have antagonized Motorola, HTC and Samsung - who honestly produce some kickass Android phones now. That would have actually had a negative impact on the ecosystem.

      From a business perspective, Google would prefer to have android running on as many devices as possible, and earning profit through services. Having its own device competing with other Android phones is not the best way to achieve that.

    5. Re:Was it really a failure? by Miamicanes · · Score: 1

      > And how, exactly, does failing to sell a significant number of phones drive ANYTHING forward?

      By making sure that any new phone with a processor slower than a Gigahertz, a display smaller than 800x480, or Android older than 2.1, would be laughed at and fail spectacularly. It was a way to forcibly make the handset makers & carriers skip over what would have otherwise been 2 or 3 short-lived incrementally-upgraded generations of phones and go straight to Nexus One specs.

      Google did an even bigger favor. By making it utterly futile for carriers like Sprint & Verizon to even *contemplate* trying to EOL their first round of phones and roll out a second generation with incrementally-faster processors after Christmas (they would have been laughed at), it practically forced them to pay more attention to their 2.1 upgrades in a desperate effort to keep their aging phones (still being sold new, at massively discounted prices) halfway viable. Left to their traditional practices, they would have just slapped 1.6 onto the Hero & Droid Eris, then EOL'ed them after Christmas (or sooner), and rolled out a second generation of slightly warmed-over successors with more or less the same hardware inside, but running at 700MHz instead of 528MHz, and possibly with a little more memory... shipped with 2.0, and 2.1 promised for "summer".

      In short, the Nexus One raised the bar any Android phone had to meet in order to be taken seriously, and in that respect it succeeded wildly. All we need now are whispered rumors of a "Nexus Four" (think: "two squared -- 2 cores x 2GHz = 4000mAH battery") to force the arms race to its next logical level. :-)

  13. Online sales dead? by rumith · · Score: 1

    In the US, maybe. In most other countries, not quite. E.g. in Russia you can get as much as 15% off the retail price, so most expensive and cutting-edge hardware is bought online. Last time I checked, Nexus one was both expensive and cutting-edge :)

    1. Re:Online sales dead? by Anonymous Coward · · Score: 0

      Whether they end up buying online or in a store, I think more people want to see the phone in person and try it out before they buy it. That wasn't an option with the Nexus One

  14. Not True by whisper_jeff · · Score: 1

    The bottom line is people like to look at phones in the store.

    Not true. I'm sure we can all think of at least one, if not a couple of examples that prove this to be utterly false.

    The lesson Google should have learned, but apparently didn't, is that people trust hardware from a hardware company but are far less likely to trust hardware from a software company (*). Look no further than the company Google has been waging war with the longest - Microsoft. They have had one "success" in transitioning to hardware in the XBox (quoting "success" because that's highly debatable, I realize) and a large number of high profile failures (or outright flops...). The effort of transitioning from software to hardware is difficult and Google ran, face first, into a very steep learning curve.

    *Yes, I know that the phone wasn't actually made by Google but that is certainly the perception amongst the vast majority of consumers.

    1. Re:Not True by Andy+Dodd · · Score: 1

      Actually, MS has had quite a few successes with hardware. I still think that until the Xbox division came along, the only decent products Microsoft made were their input devices.

      I strongly dislike MS software, but their mice, keyboards, and joysticks are all top-notch.

      --
      retrorocket.o not found, launch anyway?
    2. Re:Not True by lwsimon · · Score: 1

      Agreed - I use a 15-year-old, $40 MS Intellipoint trackball at work, and it's still going strong. They stopped making them years ago, and they fetch a premium ($125) on eBay now.

      --
      Learn about Photography Basics.
  15. False indeed! by sshirley · · Score: 1

    I gotta tell ya, I loved my Nexus One buying experience! I really like looking at specs on hardware, making my decisions, and then buying online. I suppose that the process itself isn't any different than doing that in a store. But I prefer my shopping online. I did do the T-Mobile subsidy, but I still bought from Google. At the time, the hardware specs were far above any other handset being offered and that was enough for me to buy. Seeing a lesser model in a store but being able to have it in my hands that moment, wouldn't have given me enough warm fuzzies to buy it in a store. I personally liked Googles method and would purchase it again if there was an upgraded model in the future.

    1. Re:False indeed! by Beyond_GoodandEvil · · Score: 1

      I also enjoyed my Nexus One buying experience. As for failed experiments, I guess that depends on what the goals were. Since the N1 hasn't been abandoned like other new phones that didn't sell well(cough Kin cough), I will happily continue to use it until the whole world goes to 5 or 7G technology. But really, the lack of a subsidy is probably what hurt(joe sixpack buying one) the most along with other operators bugging out and going elsewhere.

      --
      I laughed at the weak who considered themselves good because they lacked claws.
  16. Missing the point by deep9x · · Score: 1

    This seems like the wrong point to come away with from the Nexus Experiment. You don't see Amazon, or even any other carrier, ending their cell phone sales online. The Nexus failure seems to be a lack of marketing and direction. It's a hell of a device for an entusiast and developer, if it were presented that way, or even sold as an unlocked dev phone (Which is still fucking isn't!) it would have done well. I just got mine a couple weeks ago, and I love it. And am ridiculously glad I got it in before they closed.

  17. Bad Screen by Anonymous Coward · · Score: 0

    I was hoping the direct model would work, even planning on purchasing one myself. The fatal flaw of the Nexus one for me was the bad screen.

  18. Carriers sell online by jamesl · · Score: 1

    ... selling a phone direct to consumers online is dead. The bottom line is people like to look at phones in the store.

    Which is why most (all?) carriers sell phones online. I think Apple manages to sell a few iPhones online as well.

  19. wtf? by Anonymous Coward · · Score: 0

    Both linked phrases point to the same article.
    wtf?

    From TFA, supposedly talking about the buying-a-phone-online experience:

    ...smartphones are not right yet for web access

    wtf?

    Another questionable comment from TFA:

    [The Nexus One] also could not differentiate itself from other smartphones.

    Maybe not to dumb people, but the N1 is a boon to anyone who wants to run the latest version of Android OS without waiting ages for MotoGalaxySenseBlurX to catch up.
    The article makes a lot of false assumptions about what the phone was in Google's eyes in order to arrive at the conclusion that it was a failed experiment. So...wtf?

  20. Oh people can do the math by Shivetya · · Score: 2, Insightful

    but they have been conditioned by expert marketing to view what they can afford by monthly costs. A phone contract looks less painful when you say $50 a month instead of $600 a year. People are made poor by the multitude of 'monthlies' they pay for. For many the cost difference between a contract and no contract is a wash.

    Lets not forget one other issue besides price, better phones were not far behind coming out, not only technically better but marketed better.

    --
    * Winners compare their achievements to their goals, losers compare theirs to that of others.
  21. Economy by slyrat · · Score: 1

    I am betting that at least part of the lack of sales has to do with the economy. I myself wanted one but didn't get it because of that. It is hard to assume that direct phone sales are dead when you only have one example of it in the US....

  22. fu*k the keyboards by garompeta · · Score: 0

    Honestly those who are still crying for a keyboard are idiots who haven't tried the Nexus One. I can type 10 times faster since there is no physical resistance to my fingers, no extra energy on pressing a button down, and this particular difference is reflected in a huge speed increase. Even if I mistype it, Nexus One corrects it by considering statistically the correct word. Even if I mistype in purpose, it corrects 100% of vernacular usage. I am so fucking glad it doesn't have a fucking keyboard.

    1. Re:fu*k the keyboards by Ash-Fox · · Score: 1

      no extra energy on pressing a button down

      This has got to be the worst excuse I have ever heard for anything.

      --
      Change is certain; progress is not obligatory.
    2. Re:fu*k the keyboards by h4rr4r · · Score: 1

      I have used one and I would not trade my droid for it.

      The lack of physical resistance means no tactile feedback, meaning I have to look at the screen to see if I hit the correct letter or not. Since I am a sysadmin many of the words I use in an email are unlikely to be found in the average smartphone dictionary.

      Also it means that I have to make sure each letter comes out fine as I attempt to type into an ssh session. Then there is the loss of screen space to show the keyboard.

  23. direct buying isn't the problem... by GI+Jones · · Score: 1

    How many iPhones, HTC EVOs and other early adopter phones are purchased without ever touching one? I bet it is the majority. The inability to touch and hold the phone wasn't the problem, the problem was that we live under a cell phone system is is based on phone subsidization and multi-year contracts. If a phone could be purchased at full price and a phone service could be paired with it that didn't carry a subsidization premium, they might have done much better. Bottom line is that Americans don't like paying a premium for a phone unless it is made by Apple.

    --
    "Perhaps most amazingly, votaries of 'diversity' insist on absolute conformity." -- Tony Snow
  24. Strongly Disagree by irotsoma · · Score: 1

    If the Nexus One truly "failed", which is debatable since it essentially is sold out in the US so they sold what they made, then it wasn't because it was sold online or because people want to touch the phone before buying. There are plenty of places to buy phones online. I have bought almost all of my phones online. The problem is that it was too expensive because they were only subsidized by T-Mobile, and only if you signed on for a really expensive monthly plan. People these days are used to getting phones for free or almost for free. Also, the biggest selling point of the Nexus One, in my opinion, was the fact that it is controlled entirely by Google. Thus you get updates first without having to wait for the carriers to get around to them, and you get the openness that is Google. That selling point really only hits home with the geeky users that want a customized experience along with a simple physical design. I think the Nexus One is one of the best phones out there right now, but I know that it's not for everyone and the fact that it's so expensive really limits it's audience even more. Thus, I first don't think it's a failure, but even if you believe that, the failure wasn't because it was sold only online.

  25. I wouldn't say it was a failed experiment. by Cyblob · · Score: 1

    They used the Nexus One as an experiment to see how consumers reacted to buying smart phones directly and found that they preferred buying from carriers.

    The experiment was a success as they now have an answer with data to back it up: consumers prefer buying from carriers.

  26. Collector's item? by sprale · · Score: 1

    Grand idea, but it will be cool to find one in a file cabinet in a decade, a collectors item to be sure.

  27. Lack of support by rdesh · · Score: 1

    There are many reasons, like it was expensive, and contracts based. But the principal reason is the lack of support. When there is no customer service number to call ( at-least in the beginning), you are doomed. It was a major strategic blunder to rely on the e-mail as a form of customer service and not setup any adequate support framework. A half-baked and naive idea.

  28. A lesson ill-learned by Anonymous Coward · · Score: 0

    I don't think I'm alone in buying 4 different generations of iPhone, sight unseen. Perhaps it's not the "seeing in the store" that's the issue.

  29. One problem... by GWRedDragon · · Score: 1

    ...lack of Verizon support. In a lot of places, at least here on the east coast, Verizon is the only carrier with near-universal coverage. It doesn't matter how cool a phone is if it drops calls all the time and has crappy data speeds.

  30. I'd mod you higher, but you are maxed. by maillemaker · · Score: 1

    You hit the nail on the head.

    What Google's exercise shows is that unless you get cooperation with the wireless carriers to subsidize your phone, it's not going to sell. The article says that the phone cost $529. There is no way I would spend that much money on a telephone.

    --
    A work that expires before its copyright never enters the public domain and thus enjoys eternal copyright protection.
    1. Re:I'd mod you higher, but you are maxed. by CohibaVancouver · · Score: 1

      There is no way I would spend that much money on a telephone.

      ?!?!

      As many others have said, people do this all the time - They just spread the cost over their three year 'contract.'

    2. Re:I'd mod you higher, but you are maxed. by Anonymous Coward · · Score: 0

      So do what I did - buy an N1 and an iphone, take the sim card out of iphone, put it in the N1, and sell the iphone on ebay.

    3. Re:I'd mod you higher, but you are maxed. by Andy+Dodd · · Score: 1

      No they don't, the flaw in your logic assumes they pay more for their contract than they would if they didn't have a subsidized phone.

      The actual truth is that if you don't go for your contract subsidy, you get no discount whatsoever.

      The only thing you gain with BYOD is the ability to pay month-to-month - but many providers won't even let you do that, or you will pay MORE in service fees alone for month-to-month service with BYOD than you will for a contract that includes a subsidy for your equipment.

      --
      retrorocket.o not found, launch anyway?
    4. Re:I'd mod you higher, but you are maxed. by Anonymous Coward · · Score: 0

      There is no way I would spend that much money on a telephone.

      Me either. Yet, I bought a Nexus One. Like most similar devices these days, it's far, far more than a phone. These things are essentially mobile/handheld computers. "PDA" doesn't even suit them anymore. If a telephone is all you need, $529 is certainly way too much to pay, and there are other devices much better suited to that specific need anyway.

      Actually, the phone part of my Nexus One is probably what I use the least on it... but it's a nice bonus feature so I don't have to carry an extra device (telephone) around as well.

    5. Re:I'd mod you higher, but you are maxed. by maillemaker · · Score: 1

      >These things are essentially mobile/handheld computers.

      The only reason I have such a device (blackberry) is because it is provided for free by my employer. The ability to do email and surf the web is neat in a pinch, but I find the interface of doing real computer work over a handheld device to be tedious. I personally would rather wait until I get back in front of a real computer, and I don't use the Blackberry for computer work unless I have to.

      Prior to that I had canceled our personal cell phones even for their phone capabilities. The convenience was just not worth $80 a month to us for two phones on top of all the other monthly communications fees we had. I think cell fees are somewhat lower now but I bet they would still run $60 a month for two phones.

      We have now canceled cable TV, so our monthly communications fees are manageable, at $40/mo for cable internet, $10/mo for Netflix, and $2/mo for MagicJack phone service. Anything over $50 a month for communications services is more than we want to spend.

      --
      A work that expires before its copyright never enters the public domain and thus enjoys eternal copyright protection.
    6. Re:I'd mod you higher, but you are maxed. by h4rr4r · · Score: 1

      Go to the t-mobile website and educate yourself.

    7. Re:I'd mod you higher, but you are maxed. by Cimexus · · Score: 1

      Goes to show you how people are different I guess. I would NEVER buy a phone on contract. Much prefer buying an unlocked phone outright from a retailer, then taking it home and popping the SIM card from my existing plan with a carrier in it, than be locked to a particular plan and network for 2 or 3 years (by which time better deals are usually around).

      Last phone I bought cost me over $1000 AUD (which is ~$850 USD, so pretty expensive). But I used it for three or four years and my monthly phone bills were only $10 to $15 per month. The same phone on a two year contract varied from $59/month to $129 a month though, depending on the amount of included calls.

      Do the sums - buying outright was the smarter thing. Maybe not for very heavy phone users ... but for average to light users, you'd be made to lock yourself into a single plan with a single provider for years on end. OTOH, an unlocked, outright-purchased phone can be switched between plans and carriers at will when your circumstances (or the range of plans) change.

  31. Re:Online isn't the problem, it's carrier subsidie by Anonymous Coward · · Score: 1, Insightful

    especially since no provider gives any significant plan discounts to those who "bring their own device" in the USA.

    My Android bill is $29 a month from Page Plus Cellular. Of course the carriers who sell expensive phones want you in the contract, so they would never offer you a good price if you bring your own phone in.

    Their job is to fuck you, but not hard enough for you to switch to another company. Providing you with good cell service at a good price is quite secondary.

  32. If I had a dime... by davidannis · · Score: 1

    If I had a dime for everything that would "never work online" that has since gone online, I'd be a rich man. Shoes, clothes, and jewelery, all are sold online and they were supposed to be too tactile too. I remember a company that refused to let me build their website in 1997 because a consultant told them that the Internet was too insecure for "real business." He laughed when I predicted that one day he would bank online and convinced them to private label a dial in BBS instead. I built their website a year later. BTW I pre-ordered my Motorola Droid sight unseen so I could get it on the release date.

  33. USA subsidising model by DrYak · · Score: 5, Informative

    To be more precise, it seem to be that the problem stems from how the subsidizing is done in the USA :
    - Carrier get exclusitive arrangement on certain model.
    - Said model is only available at their (physical or online) store
    - The only way to get a subsidised phone is through these stores.

    This pretty much fucks up the market, because you don't get a free choice of service provider and phone. You pick one and you'll be restricted for the other.
    And a phone without an exclusivity contract has just no choice.

    Contrast the situation in several European country (including Switzerland, for a precise example) :
    - Service providers don't give a damn about exclusive phone models. They compete purely on services and data plans.
    - Phones are available in various shops depending on what the store's suppliers has, not who has signed an exclusive contact with whom.
    - Thus most major phone companies (Nokia, Motorola, SonyEricsson, Samsung) are available in most shops (mostly in brick and mortar shops)
    - Some shops could even import less known brands (Palm, Google, the first Android based HTCs, etc.) (mostly imported in computer-parts shop and other shops for technically savvy people).
    - Subsidising is done at the shop level : You subscribe to or extend a contract with the service provider of your choosing available in said shop, and the provider will give a rebate that you can redeem on any phone of your choosing (as long as the phone is also in this shop's catalog)..
    - Phone and service aren't linked. Service providers don't give a damn on which phone you used their rebate, as long as you sign a contact with them.
    - You can actually use the Phone with a different SIM or even offer it as a present to your significant other, etc. (no SIM lock).
    - As long as you keep the contact for said duration the provider is happy, they'll only get annoyed if you cancel the contract prematurely (you'll have to reimburse a part of the phone depending on how early you cancel).

    Results :
    - Phones from big companies have all their chance.
    - Phones from less known companies can still get sold in some quantities through smaller shop specialising into import from those compagnies.
    - Service provider have to concentrate on providing good services, because that's the only criterium they compete on.
    - No phone company can hope to get away with shitty service just because the sell some magic Jesus-phone. If the service sucks, the users will simply get the phone with another service provider.

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
    1. Re:USA subsidising model by Anonymous Coward · · Score: 0

      You're very mistaken if you think European subsidized phones aren't SIM locked.

    2. Re:USA subsidising model by ygtai · · Score: 1

      Before I came to the US a few years ago, I never heard of such things as "carrier-locked phones." Every phone in my country (in Asia) is unlocked; there are even phones with 2 SIM slots that you can go with 2 carriers at the same time. Subsidies can be done in either the carrier level or the retail level, or sometimes both. All that's required is to sign a contract, and many chose not to. In the US, many more expensive phones still costs $100~$200+ even with subsidy. It looks just plain wrong when you pay for that phone but can't bring it to another carrier after the contract terminates.

  34. Re:Online isn't the problem, it's carrier subsidie by zaffir · · Score: 3, Informative

    TMobile's unlimited everything no-contract plan was $20/month cheaper than the subsidized plans, making the unsubsidized N1 cheaper than one under contract over 2 years.

    --
    "Upon attaching the waterblock to my penis, I began to notice that I know nothing about computers." -- JRockway
  35. Fear, uncertainty, and doubt by adbge · · Score: 3, Insightful
    This article is a truly atrocious fluff piece. I would be better off reading my sister's blog.

    The demise of the Google Nexus One phone is fairly straightforward: a lack of sales killed the product.

    “The idea a year and a half ago was to do the Nexus One to try to move the phone platform hardware business forward. It clearly did. It was so successful, we didn't have to do a second one." Eric Schmidt, Google's CEO [1]

    Google has tried to paint the Nexus One experiment as a success because it helped build market presence for Android, its operating system.

    Clearly false, Google has painted the Nexus One as a success because it has dramatically pushed phone hardware forward. Whether phones as powerful as the EVO 4G and Droid X would be available without the Nexus One, I'll leave as an exercise for the reader.

    "I don't think they will (produce another phone)," Dulaney said. "Maybe when the market matures, like it did with personal computers, maybe then you'll see people buying phones off the internet. But right now people want to go in and see the devices."

    Google's CEO announced that they wouldn't be producing a "Nexus Two" three motherfucking weeks ago. Thanks for the completely unnecessary speculation, though. "I called up the board and said: 'Ok, it worked. Congratulations - we're stopping.'" [2]

    [1][2] Source: http://www.telegraph.co.uk/technology/google/7864223/Googles-Eric-Schmidt-You-can-trust-us-with-your-data.html

    1. Re:Fear, uncertainty, and doubt by blair1q · · Score: 1

      Schmidt knew things like the Droid were coming. He's spinning.

      Google wanted to make money on phones and have control of a device for its OS. It wanted to be like Apple, making $jilions on the iPhone, but with more user and developer freedom. It's spinning now, taking success where it can get it, and claiming that getting its ass beat by other phones using the same OS was what it meant to do all along.

      The online-sales model would have worked fine except for one thing: the phones didn't work very well for a lot of people. Because of that, people interested in them would have needed first-hand experience with other features of the phone to get that it's still pretty cool even if it's middling for signal and 3G connectivity.

      The combination of features worthy of trepidation and a lack of a way to alleviate that trepidation led to a lack of sales.

      Love my N1. Sorry to see it's going to go into EOL hell. Probably never see an Android 3 update for it (please reply if you know otherwise). But, I bought it outright, and I have no contract on it, so I know I won't lose anything more than opportunity cost if I switch to another phone. Which will, without question, be running Android, and will, in all probability, also be made by HTC.

    2. Re:Fear, uncertainty, and doubt by h4rr4r · · Score: 1

      Considering Cyanogen will make one 3.0 for it you will. If you don't want to flash it, why did you buy a nexus1?

    3. Re:Fear, uncertainty, and doubt by Drathus · · Score: 1

      Google has stated that Android 3 should be supported on any 1GHz+ device on the market currently.

      So that leaves out the first Droid and lower, but the N1 and up (DI, DX, EVO, etc) should all be able to run it without problem.

    4. Re:Fear, uncertainty, and doubt by blair1q · · Score: 1

      That's a statement about Android.

      It's not a statement that Google are going to push the 3.0 ROM out to Nexus One handsets themselves.

      I may have to do it manually, which at the least a pain in my ass, and at most a risk of bricking the unit. I wanted this phone to be fairly seamless (compared to the several Palm handsets I had before it, and their retarded computer-based programming systems), and it's going to turn out not to be.

    5. Re:Fear, uncertainty, and doubt by amentajo · · Score: 1

      The bootloader is unlockable, and there are people (Cyanogen in particular) who make available quality builds of Android. These are two considerations that geeks like myself made when we bought the Nexus One - if Google doesn't provide updates, then we'll find someone who will.

      The worst-case scenario here is that you would have do some work yourself to get a later version of Android not pushed out OTA to the Nexus One, or stick with the most recent official one. This is a much better scenario than other phones I considered buying at the time.

      It's not going to turn out to be fairly seamless, no. That's a pretty big expectation. I've never had such an experience with any piece of technology more complicated than a coffee maker. This phone should, however, stay solid until you choose to go off the path of least resistance, and that's all I can ever ask for in technology.

  36. Re:Online isn't the problem, it's carrier subsidie by Anonymous Coward · · Score: 0

    Just because you don't know about the discounted plans doesn't mean they don't exist. It just means you're ignorant.

  37. I heard it wasn't very good. by Overzeetop · · Score: 2, Interesting

    Look, I was up for a new phone this summer (AT&T isn't going to cut me a break on my rates, so I'm going to get a new fucking phone every 18 months, even if that means I immediately flip it on eBay). WinMo is no longer viable - there are android and iphone apps for everything the WinMos had a lock on two years ago, and I wanted a finger interface. W7 will not be ready in time.

    I considered both android and iPhone, and did a bunch of research on them. For all the limitations of the iPhone, none of them mattered to me that much. I would miss tethering, but I only used it 4-6 times per year. The Nexus One was intriguing, but - by Android users own admissions it fell short. The touchscreen was inferior to the iPhone (a big point of contention with my old WM, and one of the things I really liked on my wife's iPhone). A standout feature was the notification light...but it didn't work as planned, and Google appeared to have abandoned ever making work. And, honestly, I couldn't play with one before stroking a check for $600.

    I got an iPhone 3, liked it, and upgraded to a 4 for the speed and camera (which is very good, btw). Sold the 3 for within $20 of what I paid. Now, I'm not very happy with the 4, or Apple in general, since the 4.0.1 update bricked my phone and Apple had no answer on how to fix it. Thank goodness for mac hackers or I'd be at an AT&T store asking them to replace my !@#$ @#$#% phone with something that worked. I shouldn't have to troll the mac equivalent of XDA to get my never-jailbroken, never-hacked iPhone to do a simple update.

    I'm still in the market, but AT&T android handsets are crippled, the new Moto android handsets are hobbled and Verizon wants $30 more poer month for their service (which is no better than AT&T near me), and everyone else coverage makes AT&T's map look continuous. The Nexus was nice, but now it's gone, and there's no push to get a better android phone, just a fatter spec sheet. I was hoping a N-2 might be in the offing, and a real phone shootout would ensue in my house. Guess not.

    --
    Is it just my observation, or are there way too many stupid people in the world?
    1. Re:I heard it wasn't very good. by Anonymous Coward · · Score: 0

      Stop trying to make excuses. You wanted an iphone all along, just admit it to yourself and get on with life.

    2. Re:I heard it wasn't very good. by Anonymous Coward · · Score: 0

      I own a Nexus One and yes it has a worse touch screen than the iPhone, but only if you *lightly touch* the screen. In normal use you don't really notice any difference. The notification light thing is bogus... who cares? The only other issue I personally have with it is the screen is not easily viewable in bright sunlight.

      All those concerns aside, it is, BY A HUGE MARGIN, the best phone I have ever owned. It is extremely fast, it is extremely reliable, and while it is easy to use up all the battery quickly if you run a lot of apps, it is also very easy to learn how to conserve battery power while still getting the most out of the phone. I upgraded from an iPhone 3Gs and I would *not* go back. I might consider an iPhone 4, but at this point I won't be needing a new phone for a few years so I will make my next decision at that time.

    3. Re:I heard it wasn't very good. by blair1q · · Score: 1

      the touchscreen isn't that bad. and the visuals of the screen (at the time) kicked the iPhone into the mud.

      i've never had a problem with the notification light. have no idea what you mean about google not making it work. when i get notifications of any kind, it blinks every few seconds. just what it's supposed to do.

      And, honestly, I couldn't play with one before stroking a check for $600.

      Exactly my point in my earlier post. It's not that you didn't have the money or the desire, it's that you couldn't work around the things you were told were bad about it by holding it in your hand and feeling its silky tactile coating, looking at the lustre on the stained titanium, being sucked into the inky blackness turning into brilliant light in its face, spelunking its pages and menus and widgets and apps (which would run simulaneous with each other, unlike any iPhone could do until last month)...

      You'd have bought one, despite the publicity of its few flaws, if you'd seen it in action.

      Which raises the question of why Google doesn't just stock them in T-mobile stores. And the answer is somewhat simple: T-mobile hates the Nexus One. They got into the deal, and then realized they were going to have to work to activate them all, but weren't going to get 2-year contracts out of many of them. And they were going to have to field every technical call first, because when the phone goes wrong, who calls HTC first, and who can get through to Google? Nightmare for the carrier's average profit margin per handset sold.

      Google doesn't want to just be a brand name on the back of a handset made by HTC and sold through T-mobile franchisees. It wanted to add that "you own it outright" to the business model. And it probably can't get that from T-mobile any more, and no other carrier went within a mile of it.

      And then there's the issue of this being Google's first attempt at being a hardware company, and the hardware business is a right royal pain in the ass compared to software. Someone needs software? email it to them or let them click a button to download it, or just enable their handset to pull it and install it automatically. Someone needs a new handset? Call HTC who calls their sub in China who checks inventory and says they got none. Call your suppy chain contractor who checks their invoices and says yeah, we got fitty gross, but they're on a boat in the Strait of Hormuz; you want we fedex you one from the destination and you can reship to the customer? Only cost $400 to crack the container on the dock... another nightmare no code monkey ever wanted to deal with.

    4. Re:I heard it wasn't very good. by Anonymous Coward · · Score: 0

      Have you considered the Evo on Sprint? I'm currently trying to decide between that and the iPhone4 for my next phone (long time Nokia user here, ready for a change).

    5. Re:I heard it wasn't very good. by Overzeetop · · Score: 1

      Around me, the coverage is about 85% for verizon, 75-80% for AT&T, and less than 50% for the rest. Sprint and T-Mobile aren't realistic options.

      --
      Is it just my observation, or are there way too many stupid people in the world?
    6. Re:I heard it wasn't very good. by Anonymous Coward · · Score: 0

      Populist post ! It has something to please every party - I suggest you try out politics in the very unlikely case that you aren't already (in which case what are you doing on /. ?) :D

    7. Re:I heard it wasn't very good. by Overzeetop · · Score: 1

      I would say the same thing about the 3gs. Head and shoulders above the Touch Pro.

      It took me a while to realize that it WASN'T multitasking. If I "exited" a program, then went back in, it was like I'd left it running. I don't listen to streaming music - I have about 50GB of my own music. I found the limit when facebook couldn't upload a video - it kept timing out as the phone slept. Oops. It pains me to say it, but for the most part it just fucking worked. After fussing with custom ROMs to get the Touch Pro functional, it was a huge relief.

      Oddly enough, the resolution on the 3gs isn't a big deal except in one or two conditions (PocketInformant month view with appts inline). It wasn't as bad as I'd feared, even though I came from a 640x480 screen. Now, with the 640x960 screen on the 4, well, I don't care. Yes, it's crisper. BFD. No, it's no more functional. Unfortunately, I don't want a bigger phone, so I'm not going to get a bigger screen. The camera on the 4 is nice - very nice. Since my 3gs was a "test" I got the 16gb version. My 4 has 32. I hate SJ for not offering it in 64, but I couldn't get more usable space on android this cycle (neither would hold my MP3 collection). The notification light seemed more important when I had a WM phone, and color coded notices seemed cool. *shrug* It turns out I really like the hard switch for vibrate (I fought forever to get my TP to map the PTT button to the vibrate function) - that would be hard to give up. Oh, and I hate the one on the 4 - the ergonomics are much worse for the new vibrate switch.

      For the record, the iPhone keyboard sucks donkey balls, but it's still better than the android one from the one or two times I've tried it. I miss my touch pro keyboard every day (though I don't miss the phone thickness). The touch screen input is the absolute, positive, most important thing. The best cell service is useless if you can't dial properly, find your contacts, enter data. The iPhone has the hw and sw advantage there, and the reception is good enough not to be a worry. If you like the input better on android, you sure as hell don't want an iP4. Short of the music player functionality and connectivity (iP has a dedicated port on many high end car stereos), it doesn't have anything else head-and-shoulders above a good android phone.

      If the 4 keeps pissing me off through the fall, I'll probably look for something else. The good thing is that the drooling masses keep prices of iPhones up, so eBaying mine after 6 months or a year will net me more than I paid for it (subsidized).

       

      --
      Is it just my observation, or are there way too many stupid people in the world?
    8. Re:I heard it wasn't very good. by Anonymous Coward · · Score: 0

      If you fixed your iphone with advice from mac hackers then your phone wasn't bricked.

    9. Re:I heard it wasn't very good. by Anonymous Coward · · Score: 0

      The notification light works fine when patched to 2.2 (for colour). Apps can now choose what colour, how fast, etc. to blink the notification light.

      Just FYI

    10. Re:I heard it wasn't very good. by MrCrassic · · Score: 1

      I believed some of those things too until I actually took a risk and bought one. I decided to do this after I tried out the iPhone 4 at the Apple Store near Central Park.

      The screen is amazing and is WAY better than the iPhone 3GS and the iPhone 4. Text is quite sharp, but not as sharp as the latter. Because it's an OLED screen, blacks are REALLY black and colors are very vibrant. Let's put it this way, compared to the 3GS that it sits right next to on my drawer, the Nexus One makes that screen look washed out. Never though I'd say that.

      It's also a really good touchscreen, though gestures aren't as smooth as they are on iPhone. Nothing is; Android has somewhat jerky visuals at best and the (stupid) 30 FPS frame rate cap on this device makes them look much slower than they should be.

      It's visible in sunlight, though not as bright as my iPhone was. I didn't think it was as bad as the media made it seem, though it's not the best screen for picture taking.

      It feels great (extremely similar form factor to the iPhone, sans plastic), has great call quality and is FAST. It's a good phone; shame that you really can't try it before you buy it unless you run into people that have it. (Google only sold 130,000 of them, so good luck with that!)

    11. Re:I heard it wasn't very good. by MrCrassic · · Score: 1

      Dude, I was flashing the Touch Pro every other day to make it functional. It was a piece of crap compared to the phones I had after it. The camera sucked, the GPS barely worked, its battery life was awful and because Windows Mobile can't be stable if its life depended on it, everything else ALMOST worked. Playing music on it sucked too; its DAC was substandard to the one on my iPod (much noisier) and Windows Mobile seems to have ZERO good media players for it.

      I'm really, really surprised that HTC decided to make the HD2 a Windows Mobile 6.5 device. Such a waste.

  38. ADP3? by Captain+Spam · · Score: 1

    Maybe Google would've done better with it (or could do better with it NOW) if they scaled back their expectations massively and made it the ADP3? I mean, the ADP2 (unlocked MyTouch) is getting woefully outdated in terms of modern Android development. Plus, the N1 already IS largely an ADP (not entirely, but largely).

    They really should get a Froyo-capable and higher-powered ADP3 for developers soon anyway, come to think of it. A lower-production line of N1s could do the trick nicely.

    --
    Demanding constant attention will only lead to attention.
    1. Re:ADP3? by Drathus · · Score: 1

      From what I've read they are, and it will be. =P

  39. Nexus One did the job it was designed to do by DJ+Wipeout · · Score: 1

    The "customer" for the Nexus One was not just the cellular phone user, it was every HW manufacturer. For manufacturers it showed what Android could do. If you look at all the phones released prior to the Nexus One, the hardware specifications were very similar in terms of performance, which let's be honest, was not super awesome. Once the Nexus One came out, the specs for subsequent phones jumped to match it and surpass it, and adoption of Android phones exploded. It's not clear that jump would have happened if not for the Nexus One. With approximately 135000 sold by March, let's assume a total inventory of 150000 phones. At an estimated $175 manufacturing cost, that's $26.25 million. Given the massive explosion of phones and subsequent sales (and search revenue!) The cost of the Nexus One is nothing compared to Apple's advertising budget ($500 million in 2009). Even if you were generous and assumed Google spent $50M on the Nexus One as a whole, that's still only 10%. Sounds like Google made a smart move to me.

  40. The Nexus was the best phone purchase I ever made. by joedoc · · Score: 3, Interesting

    I began considering the Nexus when Google first introduced it. Like most others, I was unsure because of the $529 price tag. My wife and daughter were also in the market for new phones. Having already owned an HTC G1, the question of Android performance was never an issue (I paid full price for that phone, too).

    The issue for me was contracts. My contract with T-Mobile had expired, and I wasn't willing to lock into another one. T-Mobile had also just introduced some new no-contract plans, so I did some math.

    I ran the numbers for getting a two-year contract with two new MyTouch 3Gs at the $149 subsidized price. I wanted an unlimited everything plan. Then I looked at the same idea, only I'd buy the MyTouch phones at retail ($399 each). with their no-contract Even More Plus plan. Over the course of the same two years, I would pay $500 *less* for the phones and the service, without a lock-in. Not only that, T-Mobile made me a great offer: if I purchased the phones in a retail store, I could pay $20 down on each, plus the sales tax (about $50 total for both phones), and then pay the phones off at $20 per month each, added to my bill, with no interest. I could pay off the phones at any time.

    That $500 savings justified the cost of the Nexus. The girls love their MyTouch devices, and the Nexus is probably the best phone I've ever owned. I've already rooted and modded it. Buying it unlocked was a plus, especially when I traveled to Europe a few weeks ago: slip in a local SIM and off I went.

    Perhaps I'm fortunate in that buying the phone at full price is something I can do, but the sales model is something that makes sense. I can see this becoming more common in the future: manufacturers create the devices, make them workable on multiple carriers (especially for data between AT&T and T-Mobile in the US), sell them unlocked and let people just pick a carrier and buy a plan.

    Then again, I know what I want. I don't necessarily need to touch something to see it's value.

    --
    Joe Dougherty, Florida, USA
    The words I thought I brought, I left behind. So, never mind.
  41. Maybe it had to do with... by cjjjer · · Score: 1

    The fact that nobody wanted to buy a phone (other than geeks) from a search engine company. Lets face it, that is how the majority of consumers see Google, as a web page they search from and that's it. Even though the phone was made by a reputable company it was sold as the "Google Nexus One". Would you go out and buy a "Asus Mirage" a (fictional) car built by Ford for Asus? Probably not...

    1. Re:Maybe it had to do with... by h4rr4r · · Score: 1

      Of course not, if toyota or honda made it I might consider it though.

  42. I disagree by DragonTHC · · Score: 1

    At that pricepoint or locked into a contract as such, I think the program was a smashing success.

    --
    They're using their grammar skills there.
  43. Has nothing to do with seeing the phone by hawguy · · Score: 1
    I agree with the other posters that doubt that it has to do with consumers seeing the phone first. There are three reasons why I didn't buy the Nexus one:
    1. It was on T-mobile rather than being on Verizon (or even AT&T)
    2. Buying an unsubsidized phone gives very little benefit - it's not even clear that the plan is cheaper if I buy an unsubsidized phone.
    3. No keyboard (but that's just my personal preference)

    Now, when the Motorola Droid was released, I bought it on opening day -- I didn't even see the phone until the sales rep took my phone out of the box to activate it. I bought my last 2 phones online and didn't see them in person until they arrived. I'm definitely in the target market of the Nexus One, but my decision to not buy the phone had nothing to do with whether or not I could see it first.

    1. Re:Has nothing to do with seeing the phone by h4rr4r · · Score: 1

      Lets count the ways you are wrong.
      1. it was on both T-mobile and AT&T
      2. The plans on T-mobile are much cheaper if you buy the phone outright
      3. ok looks like you got this one right.

    2. Re:Has nothing to do with seeing the phone by hawguy · · Score: 1
      But it wasn't available on AT&T until March -- 3 months after it became available on T-Mobile. By then, the the impending release of the HTC Incredible (a better phone than the Nexus one - made by the same company) was know, further eroding the potential market.

      The biggest lesson Google learned is that without the marketing muscle of a major cell phone carrier, they aren't going to sell phones.

    3. Re:Has nothing to do with seeing the phone by Andy+Dodd · · Score: 1

      It didn't support AT&T 3G until pretty late in its life.

      T-Mo is the only carrier that offers discounts for unsubsidized phones, which really doesn't matter if your phone is a paperweight due to total network nonfunctionality. T-Mobile phones in my area aren't able to even dial 911 (or at least weren't for most of 2008/2009, the one T-Mobile user I knew in the area switched to AT&T and hasn't looked back.), meanwhile AT&T and Verizon not only provide reliable coverage, they provide 3G coverage.

      --
      retrorocket.o not found, launch anyway?
  44. Everyone forgets the G1.... by grocer · · Score: 1

    Or Google's first phone, which they sold in stores, thru T-Mobile, under contract, like the iPhone. The Nexus One appeared as follow up to the G1 and basically set the bar for Android 2.0 devices. Considering Google sold every unit of the Nexus One and pushed the bar further for Android devices, I think it was a success...they weren't looking to take on Apple in units sold, just in phones running their OS and the Nexus One set the standard by which Android 2.0 devices were measured.

  45. Just ordered mine on Monday by MrJynxx · · Score: 1

    I've been an avid iPhone user for the past few years. Was just about to grab the iPhone 4 up in Canada when it's release next week but I already had iOS 4 (mildly jailbroken) on my 3g and in all honesty, I wasn't overly impressed. While it did implement the much need multi-tasking I always felt locked and when I did fiddle with other jailbroken apps (OS 3 + 4) I found the performance went to hell.

    So a few weeks back I saw the Nexus One won't be offered anymore and I did a bit of investigating and realized just how open Android really is. So I ordered the phone on Monday after hearing the last shipment is abound and when I went to check the status this morning it appears they're already all gone.

    That being said, I am not hating on the iPhone at all, and I will miss my iPhone. But I'm willing to forgo the well thought out "eco system" with Apple to something a bit more robust and open. I like to fiddle, jailbreaking allowed me that, but I still felt locked in.

    Also our phone plans in Canada absolutely suck, I'm locked into my contract with Rogers until mid next year so I could buy the iPhone at $300 and I'm certain they'll say I can't get an early upgrade (couldn't do it with the 3GS!!). So 300 vs 550 unlocked and I can leave Rogers whenever I want(after my damn contract is up :) ) is money well spent.

  46. Typical Google by Lysol · · Score: 1

    Which isn't necessarily a bad thing. Like other projects, Google throws things at the wall to see what sticks. I'm sure the idea going around last year (remember, the Nexus One was a little bit after the Droid, so the idea of a 'Droid success' had not yet been covered in the press) was 'mimic Apple, they have the hot ticket'. Microsoft is doing this right now to the point that it's almost ridiculous.

    So for Google, Nexus One had its day and that's it - many others are succeeding with Android now and since Google gets all search revenue from it, it's win/win for them. And lets be honest, this was a geek phone, nothing else, so I'm sure the sales numbers weren't that spectacular.

  47. advertising, cost by farble1670 · · Score: 1

    1. while google did advertise online, through their services, that was about it. if you frequented tech sites you might have known about it, otherwise no.

    2. the perceived price is massive compared to amy other phone. US culture perceives cell phones to be around $200 max. the N1's $530 price tag produce an incredible sticker shock for the average person.

  48. They're not the only ones who need to learn this.. by Tetsujin · · Score: 1

    If the lesson here is "People like to see the phones in a store" then Radio Shack, for instance, should take note. I need to be able to use the phone before I buy it to see if it's any good. If all you've got are dummy mock-ups, that doesn't do me any good.

    --
    Bow-ties are cool.
  49. Re:Online isn't the problem, it's carrier subsidie by Anonymous Coward · · Score: 0

    T-Mobile does give a plan discount for customers who bring their own phones to the network.

  50. the edit button by Anonymous Coward · · Score: 0

    It's labelled "Preview"

  51. The article's comclusions are all wrong... by Anonymous Coward · · Score: 0

    The Nexus One was a success. It showed what is possible with the android OS. Without it, we wouldn't have the latest crop of super phones like the EVO 4G, Samsung Galaxy S (Vibrant and Captivate in the USA), and Droid X. The Nexus One is simply obsolete ever since the Droid X and Galaxy S came out. For $499, the Galaxy S is the most advanced phone in the world. Why would anyone pay $539 for a Nexus One at this point?

    BTW, T-Mobile charges $20 less if you buy the phone outright. You can also pay off the Phone purchase over time, up to 20 months. So buying a phone is actually CHEAPER that getting one "free" with a 2 year contract. Do the math.

  52. I cant wait! by zcold · · Score: 1

    I am so glad Google has decided that this failed experiment was indeed an ultimate and humiliating failure. The best phones come from the service providers. After they have stripped the phone of features they do not want on their network. Change the hardware to make it slightly cheaper and all around hack the ROM until it is unusable is far greater than receiving a phone from the manufacturer unchanged and unscathed. Its high time we rise up and tell Google and other Doo Gooder companies that we love having our service providers anally rape us, our children, and future generations till the end of time. I welcome our new overlords, Rogers, Bell, AT&T, Verizon etc... *bent over*

    --
    you know you can fry stuff putting things into things that dont like the things you put into it...
  53. Storefront not important for service... by Anonymous Coward · · Score: 0

    I have used T-Mobile prepaid since 2004 in Illinois and California. My only coverage problems have been in deep mountain areas where often no GSM towers exist or once in a while a competitor tower exists and I cannot roam. A basic T-Mobile prepaid SIM is so cheap (about $10 USD) that you could just get one and test coverage yourself, if you can scrounge up an old GSM phone for testing. Then, if you like it, go ahead and get the phone of your dreams and either keep using that SIM or go for a different post-paid package. The only hazard here is if you want to check 3G service coverage, in which case you need to trust maps or find someone who already has it...

    So, you don't actually need to go to a store to get a new phone or SIM as they will ship it to you. Most tech support is via phone/web anyway so I think the network coverage and pricing in your area should matter more than the presence of a storefront!

    1. Re:Storefront not important for service... by eudaemon · · Score: 1

      Life would be skittles and beer if T-Mobile offered prepaid with data in the United States. They do in the UK - 10 pounds there will get you a prepaid sim. One text to customer service later, and you have 1 GB of data or 1 month of service (whichever comes first) for 5 pounds. Supposedly TMO has an unofficial 5 GB/mo cap, and at $1.50 to a 1 British Pound, that's $45/mo versus $24.95-$34.95 for "unlimited" data plans. However considering the US plans and their forced purchase of many, many unused minutes which can't be rolled over, prepaid with data is still a better deal, particularly if you don't cross the break-even point on UK versus US data plans.

  54. Maybe the obvious by BitZtream · · Score: 1

    Maybe the problem is easier than you realize.

    Maybe, JUST MAYBE, even though it ran 'Linux', it is entirely possible, that no one really wanted it.

    Maybe, and I realize I'm going out on a limb here, but MAYBE the general population of the world doesn't want a fanboy phone, they want a good phone.

    While you can rant all day long about why you think Android is Gods gift to the world, most people don't feel that way. Android is not something that gives the general public any warm tingly feelings.

    I know its hard to talk about, but MAYBE its that the product wasn't what the market wanted. Crazy thought I know, but consider it for a minute.

    --
    Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    1. Re:Maybe the obvious by dmesg0 · · Score: 1

      Oh, yeah, you are right, all the market wants is Apple's iOS, and nothing else. That's the perfect OS suitable for absolutely everyone. Anyone not wanting it must be perverted atheist and should be executed in the cruelest way possible.

      From my experience most people simply don't know what android is and why it is good for them. And it is Google's fault for not advertising the OS enough. A lot of these people were amazed when they saw my N1 and what it could do, and some bought android devices later on.

  55. Peope don't buy phones online? by Kalidor · · Score: 1

    All this said, I haven't bought a phone offline since my StarTac...

    And I'd say 80% of the people I know bought their last 2-3 phones either online or during travels to foreign destinations (Singapore, Dubai, Hong Kong). I suspect the lack of sales had a number of factors, including misfocus of the target market, targetting the wrong (ir insufficient) region, fragmentation and confusion between all the android devices (ans smart phones in general), and finally there are still a number of people on the fence about the OS due to the inconsistent internal rules and interfaces in the systems. Personally, I think the User Experience team really needs to get involved with inputs on the UI and maybe even targeting (as of yet they've been kept away from the project.)

    --

    Code softly but carry a big magnet.

  56. Three possibilities by Anonymous Coward · · Score: 0

    There are three possibilities here.

    The Nexus One did *exactly* what it was intended to do: be a showcase. Now that Incredible and Droid X are out (an other phones in the pipeline), the torch has been passed to real handset companies, effectively locked into Android, which was the goal.

    Another possibility is Google got a taste of the required support world for actual concrete consumer product. No more of this perpetual beta. Even crappy support that current carriers have is hard and expensive (especially compared with the "no support" beta deployment Google is used to).

    Third, the US market isn't ready for unsubsidized phones.

    My bet would be heavily on the first one, with the second two being smaller, but not totally insignificant factors.

    1. Re:Three possibilities by JSBiff · · Score: 1

      "Third, the US market isn't ready for unsubsidized phones."

      Actually, I'd phrase it that "the US Carriers aren't ready for unsubsidized phones".

      Unsubsidized phones would be great in the U.S. if:

      A) You could get a no-contract plan which was cheaper than the subsidized phone plan.
      B) You could take your phone to any carrier and it would 'just work' with all features.

      As for part A, T-Mo is the only carrier offering this, and only started 6 months ago. I've wanted this for years, but the carriers love locking people in with contracts way too much. Part B is something the FCC dropped the ball on a decade ago, by not insisting on mobile telephony and digital data standards. I'm sorry, but a competitive market, IMO, trumps "innovation". For many companies like wireless carriers, "Innovation" is just a code-word for technological lock-in.

      So, you have a situation where you have two 'competing' incompatible standards, CDMA and GSM, and even phones designed to the 'same' standard can't switch between networks very well (that is, you can't take a Sprint CDMA phone and activate it on the Verizon CDMA network, or vice versa), and AT&T and T-Mo, which both use GSM, are only compatible for basic voice and text messaging, but you can't, for example, use a T-Mobile smartphone at 3G speeds on the AT&T network, or vice-versa.

      So, basically, without the possibility to activate your phone on a different carrier, and with no discount for purchasing a phone outright, why *would* anyone buy an unsubsidized phone? You'd just be paying the subsidy in your monthly bill, anyhow, without actually getting the benefit of the subsidy, in effect, paying twice.

    2. Re:Three possibilities by hazydave · · Score: 1

      A good portion of those incompatibilities are easy to address.

      CDMA2000 is CDMA2000... the problem is that the laws for unbundling phones didn't match the technology. Your carrier is required to unlock your phone if you request it (with some limits), and they're required to allow any old SIM card on their network, for GSM networks. The legislators dropped the ball on CDMA2000, though, by not requiring the carriers to accept any old phone. On GSM, the network is always locked at the device, and legislation makes it illegal to lock that out. But on CDMA2000, the way it's run, the devices are locked out at the network. No reason that has to be so, it's just policy, and no one's telling Verizon or Sprint they can't do this.

      For GSM, the big problem is 3G compatibility... but that's really no more of a problem than any other GSM issues. There used to be phones just for Europe and phones just for the USA on GSM, but these days, nearly every phone is a 3-Band phone if not a 4-Band phone (you need 2 bands for either country, though technically, T-Mobile doesn't own much if any 850MHz in the USA, like Sprint they're all at 1900MHz). There's no reason you couldn't have support on a phone for 3G at 850MHz, 1700MHz, 1900MHz, and 2100MHz, to easily support AT&T or T-Mobile. The telcos don't demand this... in fact, they probably don't want it, since that makes it easier to jump over to the other guy. But there's no big technical challenge here.

      And yeah, that was one of the big problems with the Nexus One -- it was fully functional only on T-Mobile.

      --
      -Dave Haynie
  57. Re:Online isn't the problem, it's carrier subsidie by h4rr4r · · Score: 1

    How much data do you have?
    What carrier are they reselling?

  58. I could not get one even if I wanted by cheesybagel · · Score: 1

    I live in mainland Europe (Eurozone) and every time I tried to buy a Nexus One the Google website brushed me off. After many months the HTC Desire was finally launched. To get one of those I need to order from the UK (not in the Eurozone) and pay a lot more than a US customer would.

    Google is wrong. You just need to make it slightly cheaper, or more feature full, and actually available. I wanted to buy a Nexus One and ended up buying an iPhone because I couldn't get it anywhere. Sure, having the carrier do customer support is nice, since you can handle manufacturing issues more easily. Google could use some support centers physically closer to the consumer, or expediently handle returns. However I do not need to go to a store to try it out. I have actually tried a friend's HTC Desire for a while. The Desire only was available months after I bought my iPhone 3GS.

  59. Re:Online isn't the problem, it's carrier subsidie by h4rr4r · · Score: 1

    The most data I see I 50MB/month, is this for real?
    That is about a day for me.

  60. Re: Slumming on AT&T by colinnwn · · Score: 3, Insightful

    If you ask me, the slum is AT&T. It is kinda like Wal-Mart, crappy service, most products are the same cost as any other retailer in their segment. T-Mobile is Costco. Great service, not found in as many places, but in all the major metro areas, and a lot of midsize ones too.

  61. Re:Online isn't the problem, it's carrier subsidie by juancnuno · · Score: 1

    95%+ of the population doesn't have a problem with being locked into a contract for two years in order to save a few hundred on a phone, especially since no provider gives any significant plan discounts to those who "bring their own device" in the USA.

    T-Mobile contract plans cost $20 per month more than non-contract plans. I have a Nexus One and I'm on one of those plans.

  62. Re:Online isn't the problem, it's carrier subsidie by DMoylan · · Score: 2, Interesting

    in the us may be.

    in europe it is very different. i haven't bought a subsidised phone since the n70 in 2005. the crapware loaded on that by vodafone that was unremoveable made be buy all phones after that sim free.

    wasn't much of a change for me as i use all my phones on prepay so the price went up around 100. i even bought an iphone 3g on prepay. 630 if i remember rightly. when i go to a linux potd meeting i reckon 90% of the mobiles there are sim free. less hassle. you're dealing with fewer companies to get your device.

    when nokia announced the n97 and it was looking initially like it would cost 700 most of my friends and mates were still interested. most didn't end up buying it as it was junk when it was released.

    so i spent 400 on my htc hero and spend about 5 a month on credit. most of my data is on wifi when i'm at work, home or most of the locations i meet up with others so i only pay for a tiny amount of data.

    the nexus one to me was of no interest as i want my next android phone to have a real keyboard (the htc hero was the cheapest android device i could find to test how i would like android). just a pity that motorola removed themselves from that list with the efuse debacle. htc removed themselves when they started paying ms royalties for every android device sold.

  63. Re: Contract by colinnwn · · Score: 1

    I've got a 4 line family plan (Even More Plus 750 min/mo unlimited nights/weekends/tmobile subscribers), and a home phone on T-Mobile. Even More Plus are all non-contract plans. You pay full price for your phone or bring a phone with you. If you buy from T-Mobile, you can spread the payments interest free over 20 months. I'm saving at least $40/mo on the cell portion compared to AT&T, and saving $15/mo on the landline compared to other big VOIP providers.

  64. Re: Credo Mobile by colinnwn · · Score: 1

    You asked about price the parent was paying. It is more relevant what is currently available from T-Mobile and other companies. If you were asking about service, anecdotes are more relevant. I love T-Mobile. But if I was starting from scratch and not wanting a family plan right now, I'd go with Credo Mobile.

  65. They DIDN'T EVEN TRY! by YA_Python_dev · · Score: 5, Interesting

    Sorry for the uppercase, but this is infuriating: the Google online store was actively refusing to sell the damn phone to more than 95% of the world population!

    There are tutorials all over the internet in all kind of languages with complicated and costly (more than US$ 100 on top of the official price) procedures to buy the Nexus One outside the US.

    The thing has been available in Europe only after six months and has been frequently sold out for weeks in both stores and online stores. See e.g. the difficulties to buy it in the UK, France, Italy, eastern Europe, etc. from May to the beginning of July.

    I've been trying to buy it (from Italy) for months and I've finally found one only three weeks ago thanks to a post on a forum that tipped the right store that had one available.

    So before jumping to wrong conclusion, please try to avoid blocking more than 95% of the world population from your store (no jokes about starving African kids, please: Africa is less than 15% of the world population, and not everyone there is busy dying anyway). And keep in mind that people from Europe and some Asian countries get much better than the average American what these thing can do (the first thing I did with mine is installing bash and Python; and, yes, a powerful always-on pocket computer with GPS, constant internet access, camera and all kind of sensors can be programmed to do lots of new unusual useful things).

    --
    There's a hidden treasure in Python 3.x: __prepare__()
    1. Re:They DIDN'T EVEN TRY! by Anonymous Coward · · Score: 0

      And at the developer level you cannot sell your application in the android market if you are not from a selected few countries (http://market.android.com/support/bin/answer.py?hl=en&answer=150324 ).

      This sux quite a lot, as I am from Switzerland. All the neighbouring countries are ok, but not mine (that have a big Google office in zurich, ffs).

    2. Re:They DIDN'T EVEN TRY! by manicmike66 · · Score: 1

      Bollocks about the $US100 extra cost. It cost me $US35 more to have it shipped to Australia using a shipping forwarder: Still over $200 cheaper than buying it here. Also, I ordered it on a Thursday and it arrived the next Monday! Thanks Google: I love the N1 too. Very sad when I dropped it in the bath, but not the end of the world (or the 'phone).

    3. Re:They DIDN'T EVEN TRY! by Anonymous Coward · · Score: 0

      Absolutely true. I would have bought several if stupid Google would have deigned to sell them to me.
      But apparently I live in the wrong part of the world and they don't like the color of my money.
      It's good to see that they failed. Maybe next time a bit more commercial sense will prevail.

    4. Re:They DIDN'T EVEN TRY! by zarthrag · · Score: 1

      Might wanna bump up the percentage. I live in the US. After I got my N1, I wanted to add an extra to my account for my wife. The site simply wouldn't allow it unless I pay full price. I could subsidize ANY phone in the tmobile store to give her, but not that one. What's worse, customer support has *zero* power to correct the situation. (What was really interesting was, after I got mine, I went to buy another, and it was going to let me - but I decided to wait until her bday to do it. I guess they change their mind alot.) I wonder how many sales they actually refused because of an algorithm that decides who's money is green enough.

      --
      Why can't all fpga/microcontroller manufacturers just release free optimizing compilers???
  66. Web Site Sales Wrong by helix2301 · · Score: 1

    "The bottom line is people like to look at phones in the store." I don't really agree with this lots of people buy blackberrys and Iphones off web sites. I think it was the phone more then the marketing.

  67. Re: Wrong by colinnwn · · Score: 1

    t-m-o-b-i-l-e.c-o-m
    Even More Plus...

  68. In related news by Anonymous Coward · · Score: 0

    In related news, Steve Jobs will be holding a press conference on an aircraft carrier to announce "Mission Accomplished".

  69. The only failed experiment.. by Anonymous Coward · · Score: 0

    is one where you learn nothing.
    This was a completely successful experiment.

    The product, on the other hand...

  70. t-mobile discount details by Anonymous Coward · · Score: 0

    What kind of discount? Can you do it without contract?

    Lots of people mentioning T-Mobile here and NOT giving details.

    t-mobile has this thing called a "website" which lists all of their calling plan options (including no-contract plans).
    --
    codk

    1. Re:t-mobile discount details by Anonymous Coward · · Score: 0

      Wise shoppers use a little technique called 'discussion' which gets people to talk about actual experiences with a product or service.

      Your reluctance to understand this makes me think you've got a few tales to tell about companies ripping you off.

  71. BS - it's a developer phone by psydeshow · · Score: 1

    I thought the idea was that it was Google's reference phone, vanilla Android with no carrier or manufacturer add-ons. Calling it a failed experiment in online sales completely misses the point.

    Come on people, this article quotes shills at Gartner and MS Research. The only statement attributed to Google is:

    Andy Rubin, Google's vice president in charge of Android, denied that sales were not the problem when he spoke to the Wall Street Journal, and that the company broke even on the phones.

    Fud and fluff, move along.

    1. Re:BS - it's a developer phone by hazydave · · Score: 1

      Any "Google Experience" phone is vanilla Android with no carrier or manufacturer add-ons. These existed before the Nexus One.

      --
      -Dave Haynie
  72. Re:Online isn't the problem, it's carrier subsidie by h4rr4r · · Score: 1

    BZZT! wrong, T-mobile offers significant discounts for just that.

  73. Stores by gilesjuk · · Score: 1

    People will go to a store if:

    1. They don't know what phone they want.

    2. They aren't really sure about a device.

    3. They can't find any reviews.

  74. Re: Wrong by Andy+Dodd · · Score: 1

    Even more, like what? No service whatsoever in many areas? T-Mo phones typically get no service at all within 20 miles of where I work/live (AT&T and VZW both provide 3G service, T-Mobile SIMs sometimes work but usually just report "no signal". Putting a T-Mo SIM into an unlocked phone causes that phone's IMEI to be blacklisted by the local towers for about 15 minutes, even if you put an AT&T SIM back in.)

    --
    retrorocket.o not found, launch anyway?
  75. Lack of marketing by naasking · · Score: 1

    As others have pointed out, the lack of marketing was the cause. Given the sales the Nexus One did get, I'd say the sales were pretty good considering they essentially only marketed to the tech elite.

    I was actually planning to get a Nexus Two to replace my original iPhone within a year, but since they're abandoning this approach, I guess I'll have to go with an HTC of some sort. The carrier lock-in is a real pain in the ass to get the phone you want though. I think Google could have had something good if they just stuck with it, and marketed it properly. I definitely think Google's more open approach is the way to go, and I'm sorry to see it go.

  76. Maybe bad news for the future of Android by bomanbot · · Score: 1

    Am I the only one who is concerned that Google abandoning the Nexus One might spell future trouble for the Android platform? They already said they have no plans for a successor, so the Nexus One will for all means remains the only device that gets new Android versions as soon as Google finishes them. If there is no officially "Google-blessed" other phone in the future with the same capability, this could be bad news not only for developers, who will then lose a valuable testing hardware for new Android versions.

    I also believe that the Nexus One was a pretty significant kick in the butt for handset makers and carriers as an Android showcase, not only for new Android versions, but also as some sort of a gold standard hardware-wise which gives them a spec target they should aspire to. It enabled us to tell handset makers and carriers "...see, new Android versions on the Nexus One bring pretty nice improvements, we want those in all the other Android phones as well" and "...see, the Nexus One has pretty decent specs, all Android devices should have least something comparable to this under the hood". This put mindshare pressure on them to make better Android devices and equip them with the latest Android versions.

    But now, with the Nexus One being slowly phased out and no spiritual successor on the horizon, I fear that Android device makers will be even more lazy in adopting the latest new Android versions. They are already lagging, but until now, there always was at least the Nexus One to show what we were missing, so the handset makers had some pressure to bring newer Android versions even to older devices. But now? What incentive should OEMs have now to make new Android versions available, the Nexus One was the only one to get them on time and the only one which was even promised to get any update at all.If we now try to put mindshare pressure on them, they can all say "well, we would love to, but this is a lot of work and there is no other phone with the brand new Android version anyway, so who cares?". Look at the slow pace of getting Froyo to Android devices and then tell me you are not even a little bit concerned this might happen...

    And without something like a regularly updated hardware gold standard like the Nexus One was, maybe Android device makers will try to bring out more cheap Android devices with subpar hardware, which will give you a pretty crappy Android experience. I think this is what is happening in the Android tablet space at the moment: There is no "gold standard" Android tablet, so a lot of the Android tablets seem to be quickly cobbled together, with crappy specs, which slow them down and make for a poor tablet experience. I have no trust in handset makers that they will not try to make somethink similar in the smartphone area.

    Lastly, I think the dreaded fragmentation problem could become much worse if Google no longer has a gold standard device like the Nexus One. Android 3.0 and beyond seem to bring quite significant changes to the Android UI and with the Nexus One, you would get at least one device with the pure, unaltered Android UI experience. But without that, things like Sense UI or Motoblur could become even more prominent and dilute Android, especially when the pressure to provide new Android versions goes down without something like the Nexus One. Also, handset makers could try to hang on to old Android versions they have already tested and deployed much longer, which would mean the new features introduced in new Android versions could be delayed, since none of the device makers bothers to catch up.

    Sure, the community can alleviate some of those concerns with custom firmware and stuff. But without a successor to the Nexus One, I fear the need for tinkering will become bigger and bigger and would put a serious damper on the mass appeal and the future growth of the Android platform. I think it is no coincidence that all other smartphone makers either design their own hardware or otherwise put pretty strict definitions even on their hardware (like Microsoft will do with WP7), I think in significant part because of some of the concerns I am having.

    1. Re:Maybe bad news for the future of Android by hazydave · · Score: 1

      I'm not worried.. other companies have been reasonably good at delivering new Android releases to existing phones. Motorola in particular. You might be asking for trouble if you buy a phone with an alternate GUI... that means more work for the vendor, so they're more likely to drop support sooner rather than later.

      The real probably here, though, is absolutely this: we're dependent on the hardware vendors for software updates. Unfortunately, that's the way Android is currently architected. If you're lucky, your vendor does the upgrades... if you're unlucky (like those few 1.5 and 1.6 users still being counted, on devices that can't or won't be upgrades) you are currently very much on your own.

      What Google really needs to do is separate the manufacturer supplied hardware layer from Android proper. Create a HAL (Hardware Abstraction Layer) that lives permanently on the Android device (optionally upgradeable by the manufacturer) and then Android OS proper, which can be updated to any old phone via the Marketplace, or other alternate installers. That done correctly doesn't eliminate the ability of a vendor like Motorola to push the new OS to all devices, but it also means, if they lose interest in your particular model, you have an easy and supported way of upgrading.

      It doesn't really matter that this isn't in-place now... unlike PCs, there's a high rate of turnover on these devices. Put this in Android 3.0 at year's end, and before long, most Android devices will support the new upgrade model. Those that don't probably can be loaded with custom ROMs to deliver that functionality, and need only the one custom flashing, tapping into the standard upgrade going forward.

      --
      -Dave Haynie
  77. What Google has to learn by C_Kode · · Score: 1

    What Google has to learn is more basic than that. What Google fails to learn is if you're going to sell something to someone, they expect you to support it with a real person.

    I have a Nexus One and I love the phone, but I hate every once of Google's piss poor attempt at supporting it. Asking other Nexus One owners for help is not my idea of company support.

  78. Captivate by Necron69 · · Score: 1

    Who cares? I got my Samsung Captivate from AT&T for a mere $99 on Sunday (plus the obligatory 2 year renewal). Beats the multi-hundred dollar price of the Nexus One, and people smarter than me have already figured out how to root it and sideload apps.

    I've had it only three days and I LOVE THIS PHONE. Go Android! :)

    Necron69

  79. Re:Online isn't the problem, it's carrier subsidie by Anonymous Coward · · Score: 0

    T-Mobile in the USA provides a contract-less plan that is identical to their contract plans but $20 cheaper per month. The $20 savings over the course of a 2-year contract = $480.

    Thus, if you count the subsidy savings with T-Mobile that you're not paying with the contract-less plan, the Nexus One actually costs $530 - $480 = $50. Cheaper than any other subsidized smart phone.

    There was a large upfront cost for this phone, but over the term of the 2-year contract it's cheaper than any phone you could get through the carrier.

  80. Try this by Anonymous Coward · · Score: 0

    Android is immature and unstable, and run battery life far too fast. Many features are not polished to a usable and convenient level.
    This is why the Nexus One failed.

  81. Re: Completely location dependent by colinnwn · · Score: 1

    People say this about T-Mobile. Then again people complain about dropped calls on AT&T in large areas like SFO, NYC, and LAX.

    If you have T-Mo reception issues in your area, you shouldn't use them. But for many people, we get fine reception, better pricing, and excellent customer service from T-Mo. After my last fiasco with Houston Cellular AKA Cingular AKA AT&T, I'd never go back.

    I can't remember the last time I had reception issues in a large city with T-Mo. I've traveled all over Texas, and even in rural areas reception is usually reasonable. The only 2 times T-Mo hasn't had reception was in rural Illinois and rural New Mexico.

    If your IMEI is being blocked by towers just for having a T-Mo SIM in it, even after it is removed, then it isn't T-Mo's fault. Take it up with that tower's owner. I'm not suggesting you test this, but if this block also blocks access to 911 emergency calls, then perhaps you could get their attention very quickly by notifying the FCC.

  82. I do buy phones online. by SharpFang · · Score: 1

    I do buy phones online.
    First, I read the reviews so I don't buy junk but don't depend on opinions of people too much.
    Then I visit my local vendor. I ask them to show me the phone. I look it over, see if I like it. Then I ask for the price, then smile and "thanks for your time, but sorry, not at that price".
    Then I look up a good offer online and buy.

    Getting the phone in my hands is an essential step. No photo or review does justice. But it doesn't mean I have to buy it where I look at it.

    --
    45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  83. Re: Please excuse the 2nd post by colinnwn · · Score: 1
    Forgot to address that in your initial post you said -

    "especially since no provider gives any significant plan discounts to those who "bring their own device" in the USA."

    If you had said "no provider except Tmobile (which isn't acceptable in my area) ..." then I would have read on without commenting. But saying no provider does this is patently inaccurate.

  84. WTF? Has the definition of failure changed? by w0mprat · · Score: 1

    Google reported they sold 100,000 of these phones in three months, which was their break even mark which was easily passed. That's impressive for any new phone release, and for one without any marketing/advertising program that's incredible.

    It was, of course, an experiment in a alternate sales method, a very clever one indeed. Google is not out of pocket in the excercise and now has meaningful real-world data to use.

    What's even better for them is the method appears to have failed, at least if their competitors are as stupid as bloggers, they won't try it themselves. So unless the definition of failure has been updated to anything that doesn't dethrone the iPhone then the Nexus One is a kick ass bit of kit that's done very well.

    I would not be suprised if Google tries again, but this time with a full-on hype machine, now that they've shown this kind of thing to work. Why yes, I'll be sure to link back to this post in a suitably haughty fashion declaring I predicted this before.

    --
    After logging in slashdot still does not take you back to the page you were on. It's been that way for 20 years.
    1. Re:WTF? Has the definition of failure changed? by hazydave · · Score: 1

      Most phone vendors have long offered the sales model that Google ultimately offered. Motorola's store is here: http://www.store.motorola.com./ You can order a number of Motorola smart phones there, and, as with the Nexus One, pay the full MSRP for an unlocked phone.

      Of course, good luck getting a discount from your network carrier unless it's T-Mobile. And while they don't promote it, the model is the same.

      The problem is, that's not the model Google originally spoke of. They were going to release the phone unbundled, period. If they had actually done that, they could have sold it for $250-$300... supposedly they cost $170-$180 to make, based on the usual folks doing a dissection and price estimate. But Google really just pretended at this -- they kept the price as artificially high as any other cellphone, so they had the option of selling though T-Mobile as well. That's not the real experiment they spoke of, but that is the one they actually conducted.

      --
      -Dave Haynie
  85. How many were actually sold? by dmesg0 · · Score: 1

    I know quite a few people with a Nexus One, and wonder how many were actually sold. Does anyone have the real figures? Based on my sample size, they can't be that low. In addition it has more activitiy on xda-developers than most other phones.

  86. Thanks by toadlife · · Score: 1

    Thanks for the anecdote.

    I might be taking a road trip from California to New York this summer to see my dad, and was wondering how my T-Mobile service would be. I have an unlocked Touch Pro 2, and was considering getting an At&T SIM for the trip.

    --
    I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
  87. n900 and carrier discount by Bruce+Perens · · Score: 4, Insightful

    I paid $500 for a Nokia n900 and get about $20 off my monthly t-mobile payment vs. what I would have paid with a subsidized phone. It evens out in the length of the two-year contract for a subsidized phone. And meanwhile I can plug in foreign SIMs when I go overseas, so I don't have to carry a separate unlocked phone. And could I really have resisted a phone that can run a full Debian distribution in a chroot while it also runs its own, mostly Open Source, non-Java, platform?

    But I'm not the normal consumer, am I?

  88. Nexus One served it's intended purpose by Mike+Buddha · · Score: 1

    I think Nexus One wasn't a failure at all. It may have been unsuccessful in the market, but I'm pretty sure it's purpose was to provide competition so that other phone manufacturers would get off their lazy asses and make phones that didn't just barely cover the minimum spec for Android. When the Nexus One came out, suddenly you had high end hardware coming for Android, instead of just the crappy G1 and Hero. After Nexus One's specs were announced, you had a whole gamut of high performance hardware announced and produced. Left to their own devise the hardware manufacturers seemed happy to relegate Android to the Windows Mobile hell of bare minimum specs.

    I think that's iPhone's biggest strength is that its specs are great, and theoretically any machine running their iOS should be have fairly high performance (not necessarily true as anyone who tried iOS 4 on a 3GS will tell you). I think Microsoft is doing the right thing by specifying a very high level minimum spec for WP7. It's clear they're going straight for iOS's jugular and not messing around with low- and mid- level smartphones. I think they've learned a lot spending all that time in Windows Mobile limbo.

    --
    by Mike Buddha -- Someday the mountain might get him, but the law never will.
    1. Re:Nexus One served it's intended purpose by hazydave · · Score: 1

      The Motorola Droid actually started that trend, well before the Nexus One was officially announced. Maybe Google got things going at HTC, but they were hardly ignoring the issue. Some of the recent HTC phones are based on the same platform as the N1, other new models are not.

      Regardless, it's pretty clear the Nexus One failed in the market, only because Google didn't actually make the market changes they spoke of.

      But publicity wise, maybe it was a success. It sure had the rumor mills and press going for far long than even a new iPhone announcement (well, at least one without a slew of problems), and it brought attention to Android, maybe in ways that some of the others could not. Though it's hard to say... Verizon had been running Droid ads on network primetime TV, billboards, magazines, etc. for a few months before the N1 was even leaked. I'm sure some folks were confused, but if you were in the smartphone market, you got the message.

      So maybe the N1 helped, or maybe it wasn't even necessary. It's clearly not necessary anymore... Android has been growing like crazy, even as the Nexus One itself faltered.

      --
      -Dave Haynie
  89. If 100,000 units sold is failure... by calmofthestorm · · Score: 1

    ...I want to start failing.

    --
    93rd rule of Slashdot: No matter how obvious my sarcasm is, my comment will be taken seriously by someone.
  90. It wasn't attractive enough for me to buy it by Qubit · · Score: 1

    Just one geek's perspective here, but the Nexus One wasn't attractive enough for me.

    I'm switching away from Verizon to T-mobile so that I can choose what phone hardware I run (actually, I'm about to throw in the SIM card once I can find where I put the envelope). I picked up a G1 for cheap on eBay and I'm excited to be running a mostly-free phone.

    Of course, the software on the G1 isn't completely free. And neither is the software running on the Nexus One. Given that the latter was going to cost several times the cost of the former, I figured I'd just go the cheaper route.

    Android is an okay OS in my book, but I'm still hoping for a phone running a more mainstream Linux-based OS like MeeGo. Sure, the n900 is about as close as anyone's gotten, but the n900 is still about... $400? Maybe more? And, again, there are still closed drivers and other components required for all of the parts to work properly. So the n900 isn't attractive enough, either.

    But MeeGo development is chugging along quite nicely, and Android development isn't stopping anytime soon. For now, I'm going to try installing the Replicant builds on my G1 and see how close we've gotten to a fully-FOSS phone.

    --

    coding is life /* the rest is */
  91. Failed Experiment by sexconker · · Score: 1

    Horse shit.
    I'm sure Google has learned plenty from this experiment.

    An experiment is only a failure if you are unable to collect the relevant data.

    Form a hypothesis.
    Design an experiment.
    Run the experiment.
    Collect the data.
    Apply said data to the hypothesis.
    Learn.

    That's how these "experiment" things work.

  92. The experiment didn't fail. by Luke+has+no+name · · Score: 1

    It just didn't provide a conclusion consistent with the hypothesis.

  93. n900 did pretty well I thought by Anonymous Coward · · Score: 0

    Does anyone have sales figures on the n900? I thought it was continuing to sell pretty well given the size of the target audience. Had it been available for Verizon, I would have purchased it over the incredible.

  94. Re: Slumming on AT&T by cbhacking · · Score: 1

    I've used T-Mobile (through roaming, but they didn't charge extra for it) in tiny, almost-unknown towns in rural northern CA (Somes Bar). I suppose it's still "near an ocean" (2 hour drive), but the population count is like 43 or something.

    Of course, I didn't have texts or voicemail (and this wasn't a smartphone, but I'm guessing I wouldn't have had data) but the phone itself still worked.

    --
    There's no place I could be, since I've found Serenity...
  95. Re:Online isn't the problem, it's carrier subsidie by fermion · · Score: 1
    The theory was that people hated Apple and ATT so much that they would accept any piece of junk under any terms. That Google was such a brand that people would instantly purchase any product. Of course, Google has no consumer hardware experience, and mostly it is popular because it provides service that essentially free to the user.

    So when Google puts out a phone that costs more than similar phones, with a $350 cancelation fee, people wonder what Google is up to. We are told that the Apple iPhone costs $200 to build, so why is Google trying to make a huge profit on a product that is supposed to introduce a new concept in communications to themasses and solidify Googles ad market in the mobile sphere?

    Even so, why is Google saying the phone that promoted is not a Google phone? Why are they not providing support. it is like a bank that mails an offer to it's customers, such as credit insurance, and then says that it never made the offer, a third party is responsible. This is the definition of a scam. And that is what the Nexus One was. A flat attempt to scam users.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  96. No fail at all by skotay · · Score: 1

    The experiment was a huge success. That's what I like about Google, they're not afraid to take risks and try things out.

    1. Re:No fail at all by hazydave · · Score: 1

      They were afraid, though. They talked big about changing the model, but they didn't change the model. Yes, they sold the phones directly. So do most other cellphone vendors... here's Motorola's direct-buy store: http://www.store.motorola.com./

      Yes, they're expensive... so was the Nexus One. That was Google's first point of failure. The reason the MSRP on a cellphone is so high, dramatically higher than any other piece of consumer gear, is that these are made to be sold en mass to the telcos. Verizon doesn't pay full MSRP for a Droid, but they pay as a percentage of the MSRP. That's the hack the telcos came up with long ago, to help prevent the rise of unbundled phones. If you want to get into a major carrier's store, you have to price your phone like crazy, or lose a bundle on each unit you sell to them.

      Google said they wanted the direct sales model, but they didn't only want that... they still had to be able to go into the T-Mobile stores. And so they released the Nexus One with a ridiculous price... about $30 less than the Droid you could always buy directly from Motorola.

      Second big failure is network support... a smartphone is pointless without 3G support. The Nexus One supports 3G on T-Mobile's frequencies (1700MHz and 2100MHz), but not on AT&T's frequencies (850MHz and 1900MHz). And there's not even a good reason for that... they still have to support 850MHz and 1900MHz for 2G with roaming. The bad reason, of course, is that the telcos have opposed phone portability, so it would take extra hardware, most likely, to be able to support multiple GSM carries in the USA. Regardless of the reasons, Google failed here too... the Nexus One was not really transportable to other GSM systems, it was fully functional only on T-Mobile.

      --
      -Dave Haynie
  97. The tablet effect again by joh · · Score: 1

    Google tried to directly sell an unlocked phone, badly. They failed and now they say "you can't do that, it doesn't work". Well, they did not try hard enough.

    Of course you need retail partners so people can try and see and touch the thing. And you need to have some clear payment options to pay over two years to ease the financial pain.

  98. Doomed from the start by Binkleyz · · Score: 1

    The phone had virtually no in-store presence, and the staff at the two (corporate) T-Mobile stores I tried basically said that since they don't have one to show and cannot give accurate advice on it, there was no reason for anyone to buy one.

    Also, apart from the Blackberries they sell and a few other random (non-smart) phones, none of them offer UMA, which is a deal-breaker for me. Without the UMA option, my signal strength in the two places I use it most (at home and at work) is essentially zero. So, I'm a long-time (going on 10 years now) T-Mobile customer (and was a VoiceStream one before Deutche Telecom bought them and renamed them T-Mobile) kept in place by "Golden Handcuffs", namely a plan they do not offer anyone but that is too good to pass up.. I pay $45/month for 1000 Minutes/Unlimited Texts/Unlimited Data (Via the Blackberry data plan) and free nights and weekends.

  99. Shumanfu by Anonymous Coward · · Score: 0

    it's also because it not only had to compete with iphones & winmo.. it also had to compete with all the other android phones. iphones dont have any other ios competitors.

    it just was never The Android phone to get.

  100. Great Phone by TimeOut42 · · Score: 1

    The online sales may have failed, but HTC and Google came out with a great piece of hardware. I've had mine for three months now, on AT&T, and wouldn't trade it for any other phones on the market; at least not yet.

    It will be interesting to see if it will be the first phone to get Gingerbread (Android 3.0) like it did for Froyo (Android 2.2). The bump up to Froyo is fantastic.

    The sad part is that we will see the end of open Android phones; the carriers really don't like people to root their phones and side load apps. Not sure how that effects development on those phones. Normal phone users could care less about that though, and frankly that is who they need to sell phones to.

    Looking forward to what Google recommends for the next reference platform going forward past Gingerbread. I'm hoping that they have a dev version of one of the commercial phones that they will sell through dev channels; I'd pay the extra for an open version of the carriers phones.

    Sean

    1. Re:Great Phone by hazydave · · Score: 1

      Actually, most of the "closed" phones are not preventing either rooting or side-loading apps. The are a few with encrypted ROMs, which only prevent user-modded/non-OEM versions of the OS from being loaded... at least until developers figure a work-around.

      Loading apps from outside the Android Marketplace is a standard function in Android. It's up to the carrier to remove this functionality. To date, only AT&T has show any interest in invoking that option. The other carriers have absolutely no problem with apps from other sources. In fact, Verizon's been selling the Droid series based on their being more open than AT&T and Apple, and doing quite well as a result.

      This is also, ultimately, an important move, looking toward business use. Large enterprises don't for a minute want to require users to buy individual apps from the iTunes store or even the Android Marketplace. They develop apps internally, or license on a corporate level, and expect their IT people to be able to install these as they see fit. Android supports this, iPhone doesn't... and as these two platforms continue to grow, there will be interest in them in the Enterprise. Android wins, iPhone fails. Today, sure, this is RIM's strength, but ultimately, that comes down to a bit of extra software for any other smart phone platform.

      --
      -Dave Haynie
  101. Re:Online isn't the problem, it's carrier subsidie by LBt1st · · Score: 1

    Ditto, if it had a keyboard I would have bought it on day one. I agree though many many more people would have bought it had it been marketed. But this geek demands a keyboard and will stick with his G1 till someone better comes out.

  102. This shouldn't have failed by blanks · · Score: 1

    Everything about this phone was great, and it shouldn't have died in the tree like it did. I was really excited to get one and even had a "free upgrade" through tmobile.

    The reason it died is not because people didn't want to buy it online. Did you see how they were selling it online? It was just too damn confusing and this is coming from someone who has been developing confusing sites for 13 years. I couldn't understand if I was going to be buying the phone or signing up for new service. I couldn't tell exactly how much I was going to spend. I also couldn't tell if I would keep my old service. Finally after a few days I spoke with Tmobile, and it was going to cost me roughly $400 with my "free upgrade" plus my monthly bill would increase over $40.00 a month because of th service you had to get.

    So no it wasn't any of their silly excuees as to why it didn't sell. Bad and confusing site design, price and forced "upgrades" were the reason. This and the fact that there were several other phones almost as good that were free (no upgrade, no out of pocket) compared to spending over 1200 freaking dollars over a 2 year period extra just to have a new fancy phone.

  103. It wasn't the online sales that killed it... by pinkstuff · · Score: 1

    ...it was time to market. Yes, I could have bought it online for £450 but the contract deals are so much more appealing. The UK telcos simply didn't offer it on contract. And then along came the HTC Desire, effectively the same phone, same price, but available on contract. It cut the price down to £100 upfront on a two year contract for £15 a month fee.

  104. Beg to differ by DrYak · · Score: 1

    The 10 or something past phones I bought here around, including the two I'm currently using, all beg to differ.

    Of course, you *might* find some SIM-lock phone sold together with Prepaid SIM (as there's no monthly fee, SIM locking is the only way a provider can make sure that you don't simply throw away the SIM).

    But almost all of the Phones are sold non locked and with a stock firmware (no branding or no disabled functions).

    (That's also why here in Europe we've been able for a decade to beam photos/music/files/whatever to each other using first IR and then Bluetooth, when iPhone use their Bluetooth only for headsets and can't get files through anything else than syncing with a Steve Jobs-approved copy of iTunes)

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
  105. Plain wrong. by RichiH · · Score: 1

    Maybe they failed to make much of a splash in the USA, but I live in Germany and I don't know a single person who bought their phone in a store.

    All purchases are made online; everyone buys a phone directly and goes with cheaper contracts.

    The only people who have subsidized phones are the ones with secondary work phones and even the corporations are starting to re-think their approach.

  106. It was doomed from the start by hazydave · · Score: 1

    If Google had conducted the experiment they really spoke of, things might have ended differently. But that's not what the Nexus One was.

    First problem: price. Telecoms negotiate for their paid price on a cellphone as a percentage of the MSRP. They do this specifically to discourage unbundled sales of cellphones. Just do the math... an iPhone has roughly $35-$40 additional cost over an iPod Touch: cellular modem, microphone, camera, that's about it. MSRP on an iPhone runs $499-$699 depending on model (eg, how much memory)... over twice that of the comparable iPod Touch.

    Why? Because Apple's customer isn't you or I, it's AT&T, and they still want to get a reasonable price from AT&T. So they have to jack up the MSRP of the phone model of their PDA/PMP to unreasonable levels. And that's why few people try to buy them unbundled, even where possible.

    Google's experiment needed to fix this: sell the device at a reasonable price, based on comparisons to any other piece of CE gear. They didn't do that. The Nexus One was a follow-up to the Motorola Droid, and they priced it $30 below the Droid MSRP. Why in the world would they do that, one would ask (as I did, right after the N1 was released)... no obvious reason. Well, for a minute or two -- then we find out that T-Mobile will be carrying the N1 too. Thus, the same old, same old pricing structure. In short, while they were advocating direct unbundled sales, they didn't do anything to change the functional cellular model -- you can buy any number of unlocked phones directly from the vendors.

    Then there's the second issue: network support. To handle GSM 2G worldwide, you need to support 850MHz, 900MHz, 1800MHz, and 1900MHz cellular bands. Many phones manage that. But this is a smartphone, it needs 3G support. Which means supporting HSPA on 850MHz, 1700MHz, 1900MHz, and 2100MHz... just to handle AT&T and T-Mobile in the USA. The Nexus One was T-Mobile-only... no AT&T 3G. So this device didn't even properly function as an unbundled phone for US use.

    The idea was sound. The implementation is why the Nexus One failed.

    --
    -Dave Haynie
  107. Prepaid data... by Anonymous Coward · · Score: 0

    When we were living in Southeast Asia, I was impressed by the fact that prepaid data plans cost the exact same amount as postpaid data plans if you used them full time. You could contact the customer service to enable unmetered data access for 24 hours, 7 days, or one month. And the amount debited from your prepaid balance was a prorated amount of the monthly data access charge that postpaid customers would get. No penalty for enabling smaller time periods nor for lacking a contract.

    So once I had reliable Internet at home, I switched to a prepaid card and would only enable data for 24 hours if my home Internet was down. Previous to that, I was using tethered GPRS full time for Internet access at home, as it took a while to get ADSL installed to our premises.

  108. I want it now. by Anonymous Coward · · Score: 0

    In a millisecond world, the nexus was days away.

    In a world were there are cell phone sellers on every street corner, the nexus was miles away.

    In a world of $100 smarts phone, nexus was hundreds of dollars away.

  109. Next Gen Dev Phone by slapout · · Score: 1

    I think part of the Nexus One was Google getting a more advanced developer phone out to people.

    --
    Coder's Stone: The programming language quick ref for iPad