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The Notable Decline of Identity Fraud

Orome1 writes "In 2010 the number of identity fraud victims decreased by 28 percent to 8.1 million adults in the United States, three million fewer victims than the prior year. Total annual fraud decreased from $56 billion to $37 billion, the smallest amount in the eight years of the study. While overall fraud declined, consumer out-of-pocket costs rose significantly, mainly due to the types of fraud that were successfully perpetrated and an increase in "friendly fraud." The number of identity fraud incidents decreased by 28 percent over the past year, which brought them down to levels not seen since 2007. The mean fraud amount per victim declined from $4,991 in 2009 to $4,607."

105 of 130 comments (clear)

  1. Unemployment & Economy by 0100010001010011 · · Score: 2, Insightful

    Thieves have a good chance of stealing the identity of someone that is probably worse off than them.

    1. Re:Unemployment & Economy by Nick+Fel · · Score: 1

      Shouldn't really matter - even if they are worse of then you, you still get something for nothing.

    2. Re:Unemployment & Economy by _0xd0ad · · Score: 2

      you still get something for nothing

      Not true.

      Whatever they get costs them time, effort, and risk. If the reward isn't large enough, it's not worth it.

    3. Re:Unemployment & Economy by timeOday · · Score: 2
      From the article, the opposite is true:

      Fraud inversely mirrors retail sales - The Javelin study found an interesting correlation between retail sales and fraud incidence, with the amount of fraud almost perfectly inversely mirroring retail sales over the past seven years. When retail sales have increased, fraud has decreased, which points to economic hardships as an overall contributor to fraudsters committing identity crimes.

    4. Re:Unemployment & Economy by tehcyder · · Score: 1
      Do you think criminals operate like actuaries, and produce a risk/benefit analysis for each job they do?

      Almost all criminals do less well financially than if they'd simply got a normal job and stuck with it, even ignoring the fact that they are bound to spend quite a lot of time in prison.
      As a rule, they take the easy option regardless of consequences.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    5. Re:Unemployment & Economy by maxume · · Score: 2

      I think they do (at least informally) estimate the risks and benefits of each job that they do, I also think that one of the keys is that they are really bad at it.

      --
      Nerd rage is the funniest rage.
    6. Re:Unemployment & Economy by Firethorn · · Score: 2

      Do you think criminals operate like actuaries, and produce a risk/benefit analysis for each job they do?

      Indvidually, no. As a group? Kind-of. In the sense that the occasional ID thieve looks at his take on a theft and decides 'meh, not worth trying again'.

      Easier to go steal the copper out of forclosed homes.

      --
      I don't read AC A human right
    7. Re:Unemployment & Economy by _0xd0ad · · Score: 3, Insightful

      As a rule, they take the easy option regardless of consequences.

      Precisely why making crime more difficult is often a pretty good deterrent.

    8. Re:Unemployment & Economy by Anonymous Coward · · Score: 1

      I can imagine the RIAA using this...

      Spend all your money with the RIAA and identity fraud is reduced
      or just using the correlation to link downloaders with identity theft.

    9. Re:Unemployment & Economy by Ihmhi · · Score: 1

      Crime is caused by poverty? Whoda thunk it?

    10. Re:Unemployment & Economy by Isaac+Remuant · · Score: 1

      So all those rich people who find ways to evade taxes are poor?

      --
      "Science can amuse and fascinate us all, but it is engineering that changes the world. " - Asimov.
    11. Re:Unemployment & Economy by Lobachevsky · · Score: 2

      Most identity theft involves opening new credit lines. Guess what? Banks don't give new credit lines anymore. Folks are stuck with whatever existing credit lines they have.

    12. Re:Unemployment & Economy by Ihmhi · · Score: 1

      Right, because when I was talking about crime I clearly meant all of those executives and their offshore accounts. If only they were richer; they'd stop dodging their taxes!

      It should have been pretty obvious, but either I failed at that or you're being pedantic, so I'll state it more plainly:

      Crimes perpetrated by poor or average income persons (excluding crimes of passion) is caused by not having enough money? Whoda thunk it?

  2. Not worth it by Byzantine · · Score: 1

    With the mean amount per victim so (relatively) low, I guess it's just not worth it for the criminals doing it on an individual basis. All the rational criminals must be moving to more lucrative sources of ill-gotten gains.

    1. Re:Not worth it by Anonymous Coward · · Score: 1

      All the rational criminals must be moving to more lucrative sources of ill-gotten gains.

      Congress? We did have mid-term elections a few months ago in 2010 - when this crime dropped. Coincidence? I don't think so!

    2. Re:Not worth it by Hatta · · Score: 5, Insightful

      All the rational criminals must be moving to more lucrative sources of ill-gotten gains.

      Like finance.

      --
      Give me Classic Slashdot or give me death!
    3. Re:Not worth it by Cornelius+the+Great · · Score: 1

      Now be serious... there's only 535 seats in Congress. That's hardly enough to put a dent in other criminal enterprises.

      --
      Sigs are for losers
    4. Re:Not worth it by vbraga · · Score: 1

      But enough to put a dent on legal enterprises :)

      --
      English is not my first language. Corrections and suggestions are welcome.
    5. Re:Not worth it by Chrisq · · Score: 2

      All the rational criminals must be moving to more lucrative sources of ill-gotten gains.

      Congress? We did have mid-term elections a few months ago in 2010 - when this crime dropped. Coincidence? I don't think so!

      Entering politics certainly is a more lucrative sources of ill-gotten gains, and attracts many criminals.

    6. Re:Not worth it by aaarrrgggh · · Score: 1

      I think your numbers are probabally reasonable for a phishing scam, but the parent's comment was highly targeted attacks on individuals. This seems less likely unless they know they stand to gain at least 10x the average. Random only goes so far.

      I'm just optimistic that there is a hair of consumer insight into what is going on, and they are being ever so slightly more careful. I can dream.

    7. Re:Not worth it by click2005 · · Score: 1

      Power attracts the corruptible.

      --
      I am a free slashdotter. I will not be modded, blogged, DRM'd, patented, podcasted or RFID'd. My life is my own.
  3. Hrm by techsoldaten · · Score: 3, Insightful

    Coincidentally, I don't get offers of free credit in the mail from EVERY bank in the United States anymore either. Wonder if that could have anything to do with it.

    1. Re:Hrm by vlm · · Score: 3, Informative

      Coincidentally, I don't get offers of free credit in the mail from EVERY bank in the United States anymore either. Wonder if that could have anything to do with it.

      Check your credit report... did you know you now own three trucks in .MX and a condo in Vegas? Seriously one of the best indications of theft is an unanticipated change in your junkmail.

      --
      "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    2. Re:Hrm by techsoldaten · · Score: 1

      I lived in Las Vegas for years, you better be lying.

      Actually, I could tell you some interesting stories about identity fraud in Vegas. Had a roommate who had her mail stolen and someone ran up a lot of charges on cards she never registered for.

      The neighbor down the street had someone take out a loan from a bank on his house without his knowledge. There were some pros running around back when I was there.

    3. Re:Hrm by vlm · · Score: 1

      Had a roommate who had her mail stolen and someone ran up a lot of charges on cards she never registered for.

      The neighbor down the street had someone take out a loan from a bank on his house without his knowledge.

      Ah, its like that everywhere in the country not just Vegas.

      The roommate thing is slightly easier to detect, I used to get exactly two junkmails per week, every week, for many years, from Crapital One, they must have spent hundreds of dollars over the years on postage trying to make me a customer. So if I would only get one ad from Crapital One, I'd get nervous. The neighbor thing is way tougher because I got about one refinance offer per day, but from a different bank each day... how anyone ever know if one went missing?

      --
      "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    4. Re:Hrm by Java+Pimp · · Score: 1

      OT: What's really fun is taking all the extra fluff Crapital One sends you (fake credit card, terms of service, etc... that does not have your name/address of course) and stuffing it in the bulk prepaid envelop they include and send it back to them. The more you stuff in there the more it costs them in postage to have it sent back.

      Any junk mail I get that includes a prepaid reply envelop gets this treatment. Just my way of saying thank you for wasting my time...

      --
      Ascalante: Your bride is over 3,000 years old.
      Kull: She told me she was 19!
    5. Re:Hrm by Enigma23 · · Score: 1

      OT: What's really fun is taking all the extra fluff Crapital One sends you (fake credit card, terms of service, etc... that does not have your name/address of course) and stuffing it in the bulk prepaid envelop they include and send it back to them. The more you stuff in there the more it costs them in postage to have it sent back.

      Any junk mail I get that includes a prepaid reply envelop gets this treatment. Just my way of saying thank you for wasting my time...

      What's really, REALLY fun is attaching the prepaid reply label to a concrete breeze block, or a tub of rotting jellied eels, or a Wolverine... ;)

      --
      Ceci n'est pas une .sig
    6. Re:Hrm by Quirkz · · Score: 1

      Just out of curiosity, how much time did you have to spend paying off and renewing those loans to make $5 - $10/month?

    7. Re:Hrm by wastedlife · · Score: 1

      If everyone did this, it might save the post office and eventually reduce the amount of junk mail. All on Capital One's dime!

      --
      Said, "It's just like dice but it's got more sides And it tells me who lives and who dies"
  4. How the hell ? by Anonymous Coward · · Score: 1

    Identity fraud is nearly non-existent here in France. All credit cards have pin numbers and taking credits requires the use of state-manufactured ID. IDs are very hard to fake and use of fake ID is harshly punished (relatively to other property crime that is, our judiciary system is globally lenient). Paper checks are discouraged and ID is mandatory for using them anyway.

    Just make banks liable for losses and they will make sure it doesn't happen very very fast.

    1. Re:How the hell ? by Byzantine · · Score: 1

      I don't know how it stands legally in the US, but lots of places I've seen have signs saying it's company policy to ask for ID when you make a credit card purchase. I've been asked to show my ID once, ever, for a credit card purchase (oddly, at a place I frequent regularly, and the cashier more than likely knew me by sight). It's just too much of a hassle to check it for every customer that comes through, I suppose.

      I do get asked for ID when I buy things with checks—although the only time I write checks is out of my health savings account for prescription drugs, so there may be something else going on there.

    2. Re:How the hell ? by clang_jangle · · Score: 2

      Just make banks liable for losses and they will make sure it doesn't happen very very fast.

      This.

      --
      Caveat Utilitor
    3. Re:How the hell ? by _0xd0ad · · Score: 1

      Banks are liable for losses on credit card purchases. If you see unauthorized charges on your bill, you can refuse to pay it (granted, I think you have to notify them in a somewhat timely manner, and other reasonable restrictions probably apply).

      Debit card purchases, not so much. If they had your PIN, you're screwed. If they used it without a PIN, it was technically a credit card purchase so the bank is actually supposed to be liable for it, but unlike a credit card purchase, the money has already left your account - you have to fight them to get it back.

    4. Re:How the hell ? by th3rmite · · Score: 1

      I have never understood all of the craziness and paranoia surrounding "identity theft/fraud". As far as I'm concerned it is just bank fraud. A bank was tricked into thinking somebody was somebody else. If somebody takes a bunch of loans out in my name, I'll just refuse to pay. They have to PROVE IT WAS ME who got those loans.

    5. Re:How the hell ? by aaarrrgggh · · Score: 1

      Merchants are liable for losses, not the banks. The banks have a great scam going.

      Bank liability is one part of the equation, but access to credit is the other part. Chip and Pin only solves the actual credit card fraud portion. The liability in Europe's system is actually placed on the consumer, so with Chip and Pin, you don't have recourse to say it wasn't you making the purchase. If they crack that system, you are SOL.

    6. Re:How the hell ? by Rockoon · · Score: 1

      Just make banks liable for losses and they will make sure it doesn't happen very very fast.

      Well it USED to be that if someone ROBBED A BANK, that the bank was liable. Somehow this got turned around and now its stealing YOUR IDENTITY, rather than ROBBING A FUCKING BANK.

      --
      "His name was James Damore."
    7. Re:How the hell ? by _0xd0ad · · Score: 1

      You might be surprised at what a creditor can get away with if they believe you owe them money. They can't send somebody to beat you up every month, but they can still make your life pretty miserable.

      Yeah, they'd have to prove it was you in order to force you to pay. But you have to prove it wasn't you in order to force them to stop trying to collect...

    8. Re:How the hell ? by Neil+Boekend · · Score: 2
      Here in the Netherlands people use Ideal If you want to use that to steal from me you have two options
      1. 1. Hack the bank. You'd probably steal from someone with money instead of from me.
      2. 2. Steal my PIN card (Just the data on the chips isn't even enough, you also need the 4 digit card number. The magnetic strip is useless for this) and I would notice that and block the card.

      On a sidenote: Damn, still no numbers in an ol.

      --
      Well, I might have a way, but it only works on a semi spherical planet in a vacuum.
    9. Re:How the hell ? by _0xd0ad · · Score: 1

      Good point. Yeah, the bank is liable - but they'll just charge back the seller. And they get to keep their 3% fee (or whatever it is).

    10. Re:How the hell ? by maxume · · Score: 1

      Both the article and Slashdot summary do a good job of calling it fraud instead of theft. So a step in the right direction.

      --
      Nerd rage is the funniest rage.
  5. What the... by Bjecas · · Score: 1

    Spam levels dropping, less identity fraud... It's all about censorship and connecting to twitter through smoke signals nowadays.

    Give me back my internets!!

  6. The economy hits everyone hard. by ddd0004 · · Score: 1

    This might simply be a temporary decline based on the economic downturn. People have less money to be lost and are overall more hesitant to get involved in any transaction, fraudulant or legit.

    1. Re:The economy hits everyone hard. by avandesande · · Score: 1

      Or it could be AOL users dying off.

      --
      love is just extroverted narcissism
  7. Well, that's good new, but . . . by PolygamousRanchKid+ · · Score: 4, Insightful

    A colleague of mine was a victim; it's a royal pain in the ass to get straightened out. The perpetrator somehow got a hold of his Social Security number, and got a credit card in my colleague's name at either Lowe's or Home Depot (building suppliers, for the non US folks). The perpetrator maxed out the card in one day. Since the crook gave a false address, my colleague never got the bill. So it wasn't paid, and this set off some sort off nuclear credit chain reaction which blocked all his credit cards. When he finally figured out what happened, it took him weeks to get it all right again. So the money is the smallest problem. It's the collateral damage that is the big problem.

    --
    Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    1. Re:Well, that's good new, but . . . by AlexiaDeath · · Score: 2

      Your system is fucked up. A number is all it takes to claim a credit card!? Seriously? Around here, they need to retain copies of your passport or other form of ID for any loan..

    2. Re:Well, that's good new, but . . . by AlexiaDeath · · Score: 1

      And a person needs to validate the id against the person getting the loan. No blind loans. After text message loan boom, this became a law I belive.

    3. Re:Well, that's good new, but . . . by slashdottedjoe · · Score: 1

      I say screw the store. Sorry, but if you are willing to lend thousands of dollars somebody you do not know except from a short conversation, it should be your loss.

      Every credit card should have a delay and you must send in a confirmation from a received statement before it goes online. I would be fine with having that procedure. The idea I must open a line of credit TODAY or I die is a big reason for this problem. Stores love it, I am sure, but it should be their risk.

      Credit card issuers should have this be the norm. Maybe they should split the loss with the stores.

    4. Re:Well, that's good new, but . . . by Fractal+Dice · · Score: 1

      Does filing a false mark against your credit rating due to having failed to establish identity correctly constitute slander/libel under the law?

    5. Re:Well, that's good new, but . . . by _0xd0ad · · Score: 1

      Your system sounds like lenders trying to cover their own asses. Which makes sense, but it's a trade off.

      It's in Lowe's best interest to make it easy for people to get credit. Nobody wants to bring in their passport or birth certificate to get $150 credit on a refrigerator.

      The drawback is that anybody flaunting the correct 9-digit number can get money that traces back to you, but the system is designed in such a way that you can get it straightened out. It's just a big hassle, as PolygamousRanchKid said. And Lowe's is on the hook for it, which they accepted as a risk of doing business.

    6. Re:Well, that's good new, but . . . by Darth_brooks · · Score: 1

      In my experience Home Depot / Lowe's tend to give out insanely high limits on their cards, usually in the five digit range depending on what you buy. Shafting a chain hardware store for 25 grand tends to draw a little more ire than shafting Best Buy for a laptop and a stereo.

      If you get a card from one of them, pay it off and cancel it. At one point, over a third of my 'available credit' was on one of their cards.

      --
      There are some people that if they don't know, you can't tell 'em.
    7. Re:Well, that's good new, but . . . by _0xd0ad · · Score: 1

      Yeah, well - it is the store's loss. You can get things straightened out and have the debt taken off your account and get the credit report fixed, but that takes time and is a big hassle.

      However it would also be a hassle if Home Depot or Lowe's made every person who wanted in-store credit show a birth certificate or passport. They take a calculated risk by not doing so.

    8. Re:Well, that's good new, but . . . by maxume · · Score: 1

      Still, it shouldn't result in a hassle for me when Lowe's issues a credit card to someone else.

      People that have never been caught cheating should be able to (fully!) repudiate an account by sending a simple form letter to the party that issued the credit. Once someone has been caught cheating, they should still be able to repudiate an account, but it should take more than a letter saying it they are not the party that opened the account.

      That this would require issuers of credit to take reasonable steps to confirm the identity of potential borrowers really doesn't bother me one bit.

      --
      Nerd rage is the funniest rage.
    9. Re:Well, that's good new, but . . . by _0xd0ad · · Score: 1

      Shouldn't, but it would be awfully easy for debtors to abuse the system if a simple form letter was all that was required to get them off your back.

    10. Re:Well, that's good new, but . . . by maxume · · Score: 1

      Of course any realization of it would have to account for bad actors, it just has the advantage of punishing bad actors for actual bad actions rather than punishing uninvolved third parties for having a name.

      Also, lenders would be able to anticipate fraudulent letters when designing their identity verification, so it should be fairly straightforward for them to demonstrate that a letter is fraudulent.

      --
      Nerd rage is the funniest rage.
    11. Re:Well, that's good new, but . . . by slashdottedjoe · · Score: 1

      I wish you had to opt in to simple credit approvals, instead of struggling to opt out. I do not want anybody to get a credit card in my name without a serious check on their identity, including me! It is just so irritating that it is so easy.

    12. Re:Well, that's good new, but . . . by Jason+Levine · · Score: 1

      In my case, they got my SSN, name, DOB and address, but had my mother's maiden name wrong. The credit card company ("cough*Capital One*cough*) approved the card despite this and even let them change the address on the card before it was activated. Luckily for me, the thieves paid for rush shipment of the card and it went out before the address change took effect. So the card came to me and I was able to stop the damage from this incident before anything major took place.

      Still, I now know that my private personal information is out there (from where I haven't a clue) and will need to guard my credit report for years to come. We've put a freeze on our credit files which means that nobody can open new credit lines without us first "thawing" the files. It costs some money to do and is a pain at times, but it's much better than getting a collection agency knocking down my door for nonpayment of a credit card that I never opened!

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    13. Re:Well, that's good new, but . . . by Jason+Levine · · Score: 1

      The credit agencies have tons of cash to pay top notch lawyers to defend themselves and lobbyists to write laws in their favor. Even if a group of ID theft victims pooled their resources, I don't think they'd get much beyond a token settlement.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    14. Re:Well, that's good new, but . . . by maxume · · Score: 1

      Your name, date of birth and address are not private. Your mother's maiden name is not private. Your SSN is perhaps semi-private.

      So the reason someone has access to that information is that it is stored in many databases, rather than being private.

      --
      Nerd rage is the funniest rage.
    15. Re:Well, that's good new, but . . . by vlueboy · · Score: 1

      Your name, date of birth and address are not private. Your mother's maiden name is not private.

      ^--- THIS! If you google the name of any non-celebrity in the United States, there is MORE than just results from Facebook and LinkedIn. Companies digitize city databases and then dozens of freeloaders scrape and repost those with your city, approximate age and the names of suspected family members --that's free.

      This all comes from records with your landlord if you rent, or home purchase records. Back 20 years you had to leave a trail by going to courthouses and other government agencies, but getting it online costs less than the price of gas, and saves you the waiting hassles involved with physical stacks. Pay a between 2 and 10 dollars to get a history of that victims's full known addresses, plus their known home number. MyLife et al. don't make it anything less than a pain to correct or remove such records, since they're making money off of squealing other people's records for a fee.

      Remeber how shady companies pay steep fees on Job Boards like Careerbuilder and Monster in exchange for the chance to datamine and scam unknowing job seekers? Let's talk about "online credit reports." A legit company with a rogue staffer that got your bday and SSN can use the inexpensive reports above to pass basic "authentication" questions. At best it's just "which of these 3 addresses is not fake for your address history?"

    16. Re:Well, that's good new, but . . . by Jason+Levine · · Score: 1

      Still, if a credit card company is requiring Mother's Maiden name as a security question and the applicant gets it wrong (and not just typo wrong but completely and totally wrong), why would they approve the application? You would think that would raise a fraud alert in their systems.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    17. Re:Well, that's good new, but . . . by AlexiaDeath · · Score: 1

      This is a stupid system, resulting in waste of everybody's time and giving crooks free reign. Only older people carry passports. Everybody caring either a drivers license or ID card around is not that onerous. The state can issue wallet sized ID-s you know. It would be fine if the merchant would be putting only himself on the line with this lax security... They aren't. They are causing trouble for the unsuspecting people who's ID they let the crooks abuse without proper verification.

  8. The reason by Cro+Magnon · · Score: 1

    These days, the victims don't have any money to steal. Just debts, and most thieves don't want to steal that!

    --
    Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  9. Re:Verification of identity by vlm · · Score: 1

    As a European recently moved to the Americas I'm frequently baffled by the procedures of identity verification.

    How do you allow businesses (whom run the government) to profit by the presence of somewhere in the magnitude of 1e7 illegal aliens, yet not open the system too wide for theft?

    Also note that a fraction of the "theft" is actually fraud, and how do you set up procedures to catch at least some of the fraud. Yes thats all very terrible when someone has to spend X hours of their life cleaning up a $Z "theft". Now would you accept $Y in cash, where $Y/X is some multiple of your hourly wage, to ...

    Given those two datapoints, which you apparently don't have, things will make a little more sense...

    --
    "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
  10. Yay by Wallslide · · Score: 1

    Now that it's notable, it has a chance of being accepted as a Wikipedia article right?

  11. Here's what pisses me off by Locke2005 · · Score: 3, Funny

    Somebody used my wife's credit card number to buy merchandise and ship it to an address on the opposite coast. So she called up the credit card company and asked them what address was used. They refused to give it to her, citing privacy concerns! WTF, the identity thief's right to privacy now trumps the cardholder's right to go there and kick their ass?

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
    1. Re:Here's what pisses me off by _0xd0ad · · Score: 1

      WTF, the identity thief's right to privacy now trumps the cardholder's right to go there and kick their ass?

      Um, no... you don't have the right to go take the law into your own hands... but I'm pretty sure they'd comply with a police investigation.

    2. Re:Here's what pisses me off by Lumpy · · Score: 1

      Because the banks are corrupt first, and asshats at their core second.

      If you do not have millions in the bank then you are a bother to them and they honestly want you gone.

      Honestly, all banks have meetings in the morning on how they can screw the customers today.

      --
      Do not look at laser with remaining good eye.
    3. Re:Here's what pisses me off by Jumperalex · · Score: 1

      Nooooo they simply do not know that she is who she says she is. Look at it from their perspective, someone calls them, feeds them a story, and then tries to gain information that could aide in the commision of identity theft. It is an annoying catch-22 but there you have it. It does eventually get rectified and believe it or not there are ways to deal with it without getting the information, it just means being creative.

      --
      If you can't be good, be good at it!
    4. Re:Here's what pisses me off by avandesande · · Score: 1

      Typically a thief will have it delivered to a neighbor and then pick it off their porch as soon as it is dropped off... not sure what you were planning to do with the address.

      --
      love is just extroverted narcissism
    5. Re:Here's what pisses me off by jittles · · Score: 1

      Had this same thing happen to me this last year, actually. I didn't ask for the address, but I did call the police to file a police report. Their response was "Why are you calling us?" They filed a report but said it was useless. Thing is, I check my credit cards every freaking day. I caught that at 8am the day AFTER it happened. It probably hadn't even shipped yet. That would have made for a great stake out. It just made me feel like the law enforcement was being lazy (though they may have had more serious crimes, like murder to deal with?).

      Anyway. I was going on a business trip the next day, so the bank agreed to keep the card open until I got back and then mailed a replacement card (new number) to my house the day before Thanksgiving. I was quite impressed with their customer service. The bank was Chase, but they said they normally don't overnight cards. I've been with them for about 10 years though and they wanted to make sure I was happy. It was literally no fuss.

    6. Re:Here's what pisses me off by Jason+Levine · · Score: 1

      When my identity was stolen and used to open a credit card, Capital One told me they couldn't give me the address because I might go there and shoot the person and then they'd be liable! So I referred the police to them. Then they gave the police the runaround as well. Eventually, we just gave up on finding the thieves and focused on securing our credit file.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    7. Re:Here's what pisses me off by Jason+Levine · · Score: 1

      I don't think it is that law enforcement is lazy. It's that they're (sadly) realistic. The officer I spoke with in my case told me that if we found out that the criminal in question was in another city or state, they would need to turn the case over to that precinct. That precinct would then have to track the criminal down, arrest him, try him (if you needed to testify, you'd have to travel there). Your local police department would have done some work but wouldn't see the outcome. They, unfortunately, think their resources are better devoted elsewhere.

      There's also the problem of the address being for someone who has been duped into mailing the products back out to the real thieves who are in another country. Then you get some low-level flunky or some well-meaning-but-scammed person while the real "masterminds" continue their operations untouched.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    8. Re:Here's what pisses me off by Jason+Levine · · Score: 1

      You would think they would. The credit card company my local police dealt with in my case just gave them the runaround though until we all gave up. They have more resources than local law enforcement and they know it. They might pay attention to the Feds, but the federal government's not going to open an investigation for each and every case of identity theft/fraud.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    9. Re:Here's what pisses me off by Locke2005 · · Score: 1

      Actually, what I was planning on doing with the address was making sure it was fraud and wasn't a friend or relative we had sent a gift to that we didn't remember. It being 3000 miles away wouldn't have made it worthwhile for me to go there in person and kick their ass. Again, I just feel that I should have access to any information associated with my credit card. Criminals waive their rights to be protected by the rules of society when they voluntarily disregard those rules in the first place.

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
    10. Re:Here's what pisses me off by vlueboy · · Score: 1

      Some company with a TAX ID equal to my father's SSN* had credit issues, so a random bank posted a stop to his SSN that got him in trouble with his own bank. We went to the random bank, where they realized the problem but would not reveal the client's information because we weren't the real consumer. They corrected it quickly.

      However, with fraud the company authenticates you based on proof of ID, security questions and weighing the location-based activity that "proves" you are the original owner. The catch is that they have a profitable relationship on the other end (to them) that they do not want to sever lightly until they escalate and review. Being responsible for calling the cops on your "clients" isn't any rep's gateway to a promotion either. The bank has delicate procedures trying to keep people from calling the cops or taking the law into their own hands.

      The problem is that the bad guys already have all the info on the victim's address, names, and so on. That causes a feeling of unfair treatment and dread: like the bad guys will end up incriminating us from behind their one-way glass if they feel like accusing us of being the fraudsters.

      * It's stupid that the USA corporate tax ID numberspace and the individual taxpayers' have exactly 9 digits AND is allowed to have clashes, and that corporations and individuals legally sign many of the same documents without a checkbox clarifying which numberspace is to be used.

    11. Re:Here's what pisses me off by bogidu · · Score: 1

      IANAL but to me that sounds like the credit card company is being an accomplice to the crime by not divulging the location of the criminal. Of course, if you're not liable for the charges then nothing has actually be stolen from you.

    12. Re:Here's what pisses me off by bogidu · · Score: 1

      Criminals waive their rights to be protected by the rules of society when they voluntarily disregard those rules in the first place.

      I SO want to live in this world!

    13. Re:Here's what pisses me off by Nyder · · Score: 1

      Somebody used my wife's credit card number to buy merchandise and ship it to an address on the opposite coast. So she called up the credit card company and asked them what address was used. They refused to give it to her, citing privacy concerns! WTF, the identity thief's right to privacy now trumps the cardholder's right to go there and kick their ass?

      You are pretty thick headed aren't you?

      You said it yourself. SHE CALLED THE CARD COMPANY UP. So how the fuck are they really going to know it's her? She's talking to them on the telephone. Not much different then what the person did who got access to your wife's card.

      You so missed the point it's funny.

      --
      Be seeing you...
  12. Does the judge hearing the case have credit cards? by Marrow · · Score: 1

    More importantly; Does his wife?

  13. Framing the question: Credit Fraud, not Identity by Insightfill · · Score: 3, Insightful

    While "Identity Fraud" is a step up from "Identity Theft", it still poses it as a problem of the victim. In car theft, you are out one car. Did you leave it unlocked? Did you park in a bad side of town? It's somewhat your problem.

    In "Identity Theft", you are often nowhere near the crime, or really had no way to stop it. Underpaid waiter writes down your visa number and expiration date while you pay your bill - bam! Someone calls the bank knowing your mother's maiden name and your grade school - bam!

    Yet somehow, it's your fault.

    Identity fraud is better - someone has been busy defrauding people - it's not you. By moving it away from the word 'theft' to 'fraud', it puts people in a different frame of mind, like forgery and such where the victim really has no chance of stopping it from happening.

    But: identity fraud is still different from credit fraud, and the press seems to like lumping them together. We already have laws on the books for when someone defrauds a bank claiming to be you, yet the current debate and billing systems still put it in YOUR lap. As soon as we get a good consumer lobbyist in place, we'll get the laws changed to make the banks take responsibility when someone lies to them, instead of you being responsible for cleaning up the mess.

    Ok, that last one was a bit of a fantasy. Sorry about that.

  14. Re:Verification of identity by digitig · · Score: 1

    In Europe we have hard to fake Government issued IDs for everyone.

    No we don't. Lots of Europeans don't have government issued IDs.

    --
    Quidnam Latine loqui modo coepi?
  15. Re:Framing the question: Credit Fraud, not Identit by Canazza · · Score: 1

    Why are you telling the waiter your mum's maiden name

    --
    It pays to be obvious, especially if you have a reputation for being subtle.
  16. Re:Unemployment & Banking by currently_awake · · Score: 1

    I think it has more to do with the banking downturn. Banks are into risk avoiding mode, and won't give loans/mortguages to just anybody. It's clearly not due to better enforcement of laws, we're still wasting most of our policing on the war on drugs.

  17. Still pretty prevalent on IRC, though by cain · · Score: 1

    * ab is away - gone, if anyone talks in the next 25 minutes as me it's ba being an asshole -
    [ab] HAHAHA DISREGARD THAT, I SUCK COCKS

    http://bash.org/?5775

  18. Re:Framing the question: Credit Fraud, not Identit by NevarMore · · Score: 3, Insightful

    With so many children born out of wedlock and divorces theres good chances that someones mothers maiden name is their current last name.

  19. Re:Verification of identity by misexistentialist · · Score: 1

    A passport has no address, so supplying some proof of it is hardly "hilarious". Easy setup and access to accounts works fine 99% of the time in the US and is not more disturbing than having your identity verified through the government's secret service apparatus on a daily basis or losing your phone service because you forgot a password and are no longer authorized to access such a high-security device.

  20. Re:Framing the question: Credit Fraud, not Identit by oracleguy01 · · Score: 1

    Plenty of people advertise that kind of information on Facebook. You can even indicate who your parents are on there. And they made it so if you get married you can still list your previous name so people can search for it.

    While people are dumb for publicly giving that kind of information away (at least set your profile to private!); banks and other financial institutions should also have more rigorous security questions. Even better is what I've seen some sites do where instead of having 5-8 predefined security questions, they let you write your own.

  21. Because banks are profiting from fraud by Anonymous Coward · · Score: 1

    Someone stole my credit card and used it to purchase crap on the internet and get it shipped to me. Why to me? Because the fraudsters got a kick back on the sale for the referral.
    I noted something interesting. The packages for me arrived at my house thanks to USPS, but they had the wrong address.
    I called the vendors who charged my credit card and shipped the merchandise, and I learned a few interesting things.
    1. The vendors did not have my correct address or phone number, yet my credit card company allowed them to charge my card anyway. WTF?
    2. The vendors were very eager to refund me the money, even if I did not return the merchandise, because the credit card company would charge them a very large fee if they got a "charge-back."

    It appears to me that banks are fine with fraud, because either
    1. you won't notice the wrong charges on your card, or
    2. they'll make money by stiffing the vendors.

  22. Re:Verification of identity by NoSig · · Score: 1

    Americans don't want the government to know that they exist, apparently. They have to go door to door asking how many people live in each house in order to even know how many people live in the US. They do it every ten years. No wonder anyone can pretend to be anyone.

  23. Re:Framing the question: Credit Fraud, not Identit by David+Jao · · Score: 1

    Why are you telling the waiter your mum's maiden name

    It's very very easy to find out someone's mother's maiden name just from public records.

  24. Less stupid as time goes on by hesaigo999ca · · Score: 1

    I guess it means we are all getting a bit smarter and wiser to the different schemes out there...although there are still some that would believe that if you send them some money in nigeria their royalty family will be able to send you mountains of money.

    1. Re:Less stupid as time goes on by vlueboy · · Score: 1

      Last month at my doctor's office elderly ladies mentioned some company had mailed one a contest entry form that she was excited about. I mentioned the Nigerian scamming, and international mules and check fraud, but they weren't completely sure that the company was trying to scam them. The lure was to guess "what ONE country has no letter A in its name" to win a lot of cash.

      It was a language different to English, since Egipt, Mexico and Puerto Rico came to mind in a couple minutes, I told them nobody legit sets up such a contest --they're trying to make you think instead of "selecting you", you're selecting yourself thanks to your supposedly high luck. The punchline is that the scammers wanted $250 USD in cash to win the "unique" cash prize even if you knew the "one" answer.

  25. 28% drop by Enigma23 · · Score: 1

    Isn't that roughly the same amount that spam has dropped by recently..?

    --
    Ceci n'est pas une .sig
  26. Re:Framing the question: Credit Fraud, not Identit by Jason+Levine · · Score: 1

    Maiden name's not really needed. A thief (and yes, I think of him/her as a thief) opened an account in my name using my name, address, SSN and date of birth. They got my mother's maiden name wrong, but the credit card company still approved the (online) application and sent them the card. Luckily, they used my address and then tried to update it and the card went to me instead of them. Otherwise, they would have activated it, maxed it out and stuck me with the bill.

    --
    My sci-fi novel, Ghost Thief, is now available from Amazon.com.
  27. Re:Framing the question: Credit Fraud, not Identit by Insightfill · · Score: 1

    Why are you telling the waiter your mum's maiden name?

    Actually, one of the more common cases in the credit fraud is among relatives. One person in a family has decent credit, and another member - not so good. Siblings are somewhat common, while aunts and cousins are less so.

    Having data that's part of public record being made into the 'secret question' is pretty bad. Some questions aren't so public (like 'where did you meet your spouse?'), but the whole system is based off of the ability to start these lines of credit - or criminal arrests - with the use of 'secret questions' just means that the crime is easier if the criminal knows you.

    My brother just got out of four years of jail for a crime he DID commit. Unfortunately, some bozo gave my brother's name when he got arrested, so now my brother has an "AKA" on his rap sheet.

  28. Mother's maiden name = password by rsborg · · Score: 1

    It's a just a password, and I've been using a arbitrary uncommon name since they started asking dozens of years ago.

    a) I don't want you to know anything about my mother
    b) I know they don't care to check because no one has... it's just a password.

    --
    Make sure everyone's vote counts: Verified Voting
  29. Re:Verification of identity by Quirkz · · Score: 1

    I repeat: when I complained that the question they just asked me was meaningless as a method of identity verification they agreed and offered me, at that point an unverified individual, to lock the account down with a password. Good job.

    Well, if you were posing as someone else, you wouldn't have bothered to complain about security. So there's a good chance you're the real customer.

  30. Friendly fraud?? by markass530 · · Score: 1

    Horrible name, but In case anyone else was wondering wts it meant: “Friendly fraud” is on the rise—Friendly fraud - fraud perpetrated by people known to the victim, such as a relative or roommate - grew seven percent last year, with consumers between the ages of 25-34 most likely to be victims of this type of fraud. People in this age group are most likely to have their Social Security number (SSN) stolen—with 41 percent of fraud victims in this group reporting theft of their SSN.

  31. Social security numbers - I have a question by mmj638 · · Score: 1

    Being not from the US, I was under the impression that social security numbers are almost public knowledge there - that you're required to hand them over when signing up for all sorts of things right down to signing up in a video store, etc. What's more, they are simply a guessable 9 digit number - not linked to a biometric, a PIN, a photo or anything. So, if they cannot be used as an authenticator, and a number of people/companies know it or have access to it, what is the problem if one is stolen?

    1. Re:Social security numbers - I have a question by maxume · · Score: 1

      The problem is that SSNs are used as authenticators.

      Which I guess reduces to the system not really having any single point of strong authentication built into the creation of new accounts with the SSN mostly being used to reduce name collisions.

      --
      Nerd rage is the funniest rage.
  32. Re:Framing the question: Credit Fraud, not Identit by Eivind · · Score: 1

    Why don't american payment-systems have any security ?

    Why are credit-cards still set up so that anyone you've ever paid to with the card, has all the info they need to charge the card. (card-number and expiration-date)

    It's stupid, and it's useless.

    When I pay by card in a restaurant here, I do it by inserting a chip-card into a (often hand-held) terminal. The terminal does challenge-response to validate the card, and requires a 4-digit pin in addition.

    Thus the waiter, even if he saw you enter the pin, would still *also* need to steal the physical card to be in business. It's not a perfect system, but helluvalot better than "mothers maiden name" bullshit.

    It baffles me. Why not add some actual security ? It's not new, and it's not hard. So why not ?

  33. Re:Framing the question: Credit Fraud, not Identit by maxume · · Score: 1

    The basic reason is that people are happy to use their unsecured cards and the credit card companies at least think that they benefit more from convenient transactions than they lose from fraud (it is likely true, they mostly push the costs of fraud onto retailers).

    And by 'happy', I don't quite mean happy, I just mean that people continue to use their unsecured cards.

    --
    Nerd rage is the funniest rage.
  34. Re:Framing the question: Credit Fraud, not Identit by Eivind · · Score: 1

    Fair enough, but it's not as if it's less convenient paying by card here, infact Norwegians pay by card a whole lot MORE than Americans, partly as a result of convenience.

    It's not a hassle to do: "insert, enter-pin, wait ~2s, withdraw" a card. In fact paying by card is significantly faster than paying cash here since the latter typically involves giving change etc.

    Online, it's *slightly* more of a hassle, but still no biggie. What happens there (since I can't prove physical posession of the card online), is that that's replaced by physical posession of my phone.

    I enter the card-number, get a SMS with a one-time-pin and enter that in a separate field. That way someone knowing all my card-details still can't use that information to buy stuff online with the card, because they'd -also- have to steal my physical phone (or atleast intercept a SMS sent to it) which significantly raises the bar.

    Two-factor is the way to go. (for example posession + knowledge) American credit-cards are one-factor. (knowledge)

  35. Re:Framing the question: Credit Fraud, not Identit by maxume · · Score: 1

    Sure, perception of convenience might be better there. Still, the basic dynamic is that card users don't care enough to stop using their cards and there is some mix of factors keeping the card companies from doing anything about it; I expect that their ability to avoid much of the cost of fraud and reticence about the costs of switching to a new system are high up on that list.

    --
    Nerd rage is the funniest rage.
  36. Lifelock works?!?!?! by Virtucon · · Score: 1

    Maybe Lifelock is finally working?!?!

    --
    Harrison's Postulate - "For every action there is an equal and opposite criticism"