Sony Sued Over PSN 'No Suing' Provision
An anonymous reader writes with this excerpt from the Examiner:
"In a grand dose of irony today, Sony was sued over a term in the PlayStation Network's End User Agreement that states that users cannot sue Sony. These terms were added in September, after a long string of Sony hacks (the official count is that Sony got broken into 17 times in a space of about 2 months), which included a massive outage of the PlayStation Network itself. The suit that was filed today is a class action suit for all of those who bought a PS3 and signed up for the PSN before the September update to the EULA. The suit also claims that this is a unfair Business practice on Sony's part, and requires users to forgo their rights in order to use the device that they purchased."
"The suit also claims that this is a unfair Business practice on Sony's part, and requires users to forgo their rights in order to use the device that they purchased."
I don't know about the rest (avoiding legal culpability isn't exactly uncommon in EULAs), but this part is untrue. You don't have to use PSN to use a PS3, and you are also free to return the PS3 if you don't like the EULA for its online component.
Anti-Sony stories are one of Slashdot's most common page-view drawing tactics, so I'm always a little suspicious of any stories Slashdot posts. Not to automatically dismiss this one, but lawsuits are filed literally every day for every reason imaginable, and this one is only getting reported because it's "ironic" and it's a well-known company that Slashdotters love to hate. Strangely, Nintendo gets a lot of love even though it has a history of being even more evil than Sony.
No doubt there will be comments about the evils of EULAs following mine (assuming I'm not modbombed into oblivion), but I should mention that EULAs are no different from free software licenses--they are contracts you agree to the terms of in using the software. The majority of U.S. courts have upheld the enforceability of EULAs.
We heard you like suing...
The more you know, the more you have to say and the more you should listen.
What are the chances of a similar suit against Microsoft?
One is not allowed to sign rights away in Canada, from what I heard (from lawyers, although I'm most definitely not one)
Mind, EULAs aren't normally considered binding either.
I can't speak for the rest of the world but here in Australia it is illegal to infer in a contract that a consumers "legislated" rights have been waved, from memory it's $10,000 per infringement.
Too bad, you got screwed... Now, do you plan on buying their products again?
I looked in the PSN agreement last time I updated a couple of days ago and couldn't see it; I live in the UK though. This sounds like it would be totally unlawful here.
Nick
No EULA is required to use free software. DISTRIBUTING software is a different matter. It's an important difference.
Not entirely. The EULA (that is, the GPL) is why I can make copies of my Linux install CDs and give them to friends. It is legal and it is not piracy because of the "EULA". You don't have to be a developer for this to apply to you.
Whereas with the EULA that comes with Windows, no such right is granted and doing that would be illegal piracy and could land you in court.
I understand the part about "must distribute source if you distribute binaries" gets all the attention but it is NOT the only clause of the GPL.
I agree it's an unfair act to strangle customers with new provisions to older purchases. I don't believe I have a working system that could log onto PSN currently to accept those provisions but I'm considering sending an opt-out to Sony's legal department just in case because I have a lot of older digital purchases from the Playstation Network dating from 2006-2009. If a lawsuit does happen over the EULA and it works in the favor of people that are entitled to class action ability (or even the ability to launch a lawsuit on my own), I want to be a part of it.
You can't get a refund for anything on the Playstation Network. Trust me, I tried. After SCEA turned the keys over to SNEA (or whatever abbreviation Sony's using for their digital networking division) and the hacking that bought PSN down for a month, I wrote a letter to Sony explaining that I've lost faith in their digital service and their ability to secure vital financial and personal information and could no longer A) Be their customer B) Agree to their new terms because it's not the service I signed up for in November of 2006 (and it might have never been with the way EULAs are crafted). I can either have to forfeit your ability to log in or accept the new terms.
EULAs have become this living contract that only favors the company and totally, unconditionally screws the customer. Period. Sony is a case example of excessive abuse of EULAs because of their management and business shortcomings and have a total disconnect with their customers.
The Supremes already ruled on this, and unsuprisingly we got a 5-4 ruling that corporations are better than people. Until the conservative stranglehold on the SCOTUS is broken, Americans won't be allowed to sue any company they've entered into a contract with. Now, maybe EULAs don't count for this. But given the court's corporatist bent, I wouldn't count on it.
I totally agree lots of EULAs these days are one sided crap, with terms like, "We can change these terms any way we want and all you can do is suck it up".
I even see that often you can't see the EULA until you buy the product, which seems horribly unfair to be "bound" by it then. I should think that would be found illegal, even.
But once these terms are well known and publicized, what I don't get is, why does ANYBODY else ever buy that product again? Why would any otherwise sane person buy a product which to continue using as intended, you have to give the company you bought it from that much control, and the ability to *change the terms* later on without you being able to to jack except stop using the thing?
If people just woke up and said, "hey, that's idiotic!" and stopped forking over $$ for that particular item of entertainment, the terms would change within days. Nobody *needs* a PS3. It's a luxury item and there are plenty of other ways to scratch a gaming itch without agreeing to such terms.
It seems to me like, I say, "Hey, I'll sell you this sandwich for 5 bucks". You say, "OK". I say, "Wait, there's more. You have to agree to anything I tell you to do ever again". Why in the name of sanity would you say OK to that too?
Microsoft just added this to their agreement this month.
If you are making copies of Linux CDs then you are DISTRIBUTING...
As XanC said, you don't need to agree to the GPL if you only want to use or modify the software yourself... Its terms only apply if you distribute it, and giving copies to friends counts as distribution.
http://spamdecoy.net - free throwaway anonymous email - avoid spam!
No EULA is required to use free software. DISTRIBUTING software is a different matter. It's an important difference.
Not entirely. The EULA (that is, the GPL) is why I can make copies of my Linux install CDs and give them to friends. It is legal and it is not piracy because of the "EULA". You don't have to be a developer for this to apply to you.
You're stating the exact same thing as the parent you replied to. What are you doing when you "make copies of my Linux install CDs and give them to friends"? You're DISTRIBUTING it. The GPL (which is not a EULA because it doesn't apply to the end-user but to anyone distributing it) gives permission to distribute the software with a few conditions on such distribution.
Whereas with the EULA that comes with Windows, no such right is granted and doing that would be illegal piracy and could land you in court.
Even in the absence of an EULA, it's still illegal. (Of course, an EULA almost invariably does not grant the user any additional rights (eg, to use the software) beyond what they already had in the absence of the EULA. But I'll save that discussion for another time.)
It was a really good paper.
That is something the courts have been hesitant to rule on but I believe that the US courts have ruled things like First Sale Doctorine, etc, take precedent over any such agreement. (ie: the EULA can't violate the law or otherwise impose a system contrary to the law.) Not being able to sue Sony in the event of Sony violating civil law - ie: denial of access to any system that can give relief - is usurping the courts entirely. This might not go down too well with judges, since if it's allowed, any product could have such a provision. If they allow one company to exempt itself from the legal system, they create a precedent (something judges are VERY loath to do) and case-law which would essentially state that any company could stipulate that a purchaser can't sue.
The civil court system depends heavily on people being able to sue each other. If the civil court system were to allow one party to opt-out, those judges and lawyers dependent on the lawsuits for work would be out of business. I just can't see the judges voluntarily writing themselves pink slips.
Personally, I think there's way too much litigation in the US, but this isn't the right way to reduce it. Especially in Sony's case, when fewer rootkits and more security admins might have been cheaper and have produced better results than hiring lawyers.
It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
"You can't sue me, you signed a contract saying you wouldn't!"
"Oh yeah? We'll see who's right... IN COURT! Buahahaha!"
The only way you can contract out of law is if it is expicitly stated in the law that this can be done.
Think about it. To get a job you have to sign an "at-will" contract waiving your employment rights. So now you will have to waive rights to sue and waive consumer protections when you buy products. I suppose you will eventually have to make a similar agreement when you buy food to agree to waive FDA regulations.
No more rights. We shall live in a libertarian paradise in which artificial entities will have unlimited freedom to take liberties with you and you will have an unlimited liberty to eat their shit.
Democracy Now! - your daily, uncensored, corporate-free
I liked what GameStation did last year :)
GameStation EULA collects 7,500 souls from unsuspecting customers
http://www.geek.com/articles/games/gamestation-eula-collects-7500-souls-from-unsuspecting-customers-20100416
For the most part, class action suits over consumer electronics are a lawyer scam with little if any benefit to the consumer. The lawyer files a class action suit for a huge amount of money and calls a press conference, then offers to settle for a much lower amount of money. The company almost always settles regardless of whether the suit has any real merit, because it is cheaper than going to court, and ends the bad publicity sooner. Individual users get a pittance, like a discount certificate for more of the company's products. Most of the time, the benefit to the individual consumers isn't worth the time it takes to fill out the paperwork (after all, the price of a game console isn't that great, so how much can you expect to get from a "defect" that only partially compromises its functionality?). But the lawyer gets a slice of all of those piddly little settlement, and takes home a nice bundle for very little work.
Bottom line: Sony does not care about customers. Since the "Sony/BMG root-kit" fiasco, it was clear to me that the ethics and the consumer friendliness of Sony didn't deserve my business. I've boycotted Sony products since then. I even don't buy blu-ray discs because Sony benefits from the licensing. What else, oh yeah, the lack of security and failure to protect consumer personal information and your credit card data is more proof that they aren't doing the right thing for the customer. Now this. Sony doesn't want to respect your rights, too. Seriously Sony, WTF. In my opinion, I was right to boycott Sony before, and this doesn't change anything.
eom
Thr GPL isn't a EULA. You do not have to agree to any terms to use GPL'd software. The licensing terms are only relevant if you wish to redistribute in a manner that you wouldn't be allowed to under normal copyright law.
All those programs that make you agree to the gpl at installation are wasting time, and may not even understand their own license.
You inadvertently made a (chilling, big-brother-esque) joke, but infer does not mean what you, or indeed, many people, think it does.
Companies don't get to arbitrarily make laws.
I should say not! There's actually a lot more that goes into making a law. First you have to buy yourself a politician. For some laws you might need to buy several. Then you'll need to write the text for your new law and give it to your politician's staff so they can get it ready for passage. Then you'll need to tell your politician which way to vote-- it might help to pin a note to their shirt and make arrangements for transportation to and from the voting place as politicians are notoriously useless without proper handling.
Seriously, if what Sony does pisses you off, do what I did and put your PS3 up on Craigslist to trade for a 360. I personally didn't use it for Blueray functionality and if I really needed it in my office (where my 360 lives), I can pick up a cheap Blueray for next to nothing now.
Contractual terms have to be mutually agreed to before money changes hands. And unless you're spending a serious amount of money (corporate site licensing for Windows, Oracle database) you're probably not doing that.
Obviously the "no sue" provision cannot be enforced since its illegal. In any country. They've put it there to intimidate some people. For them, its all about the bottom line. If even 5% of people get intimidated and they don't sue Sony because of that clause, its a win for them.
And Sony is not the only company that does stuff like this.
The only way to get rid of such crap are suits like this one. If they realize such provisions are biting their ass causing losses instead of guaranteed wins, they will stop putting them.
Indeed, as long as you don't distribute the result (and don't violate any proprietary EULA in the process) you can even legally combine GPLed and proprietary code into one program.
The Tao of math: The numbers you can count are not the real numbers.
> So tell me, what bastion of perfection do you buy your goods from?
I have to check, because I don't remember..... looks like it was from Westinghouse? At least, that's who I chose instead of Sony just the other day. I don't know about GP, but they could always get one of the other ebook readers, or hell, why not just get a tablet? It's not like it's Sony or nothing... though I might just choose nothing if it were.
I don't need a "bastion of perfection" really, but I do require that the people I purchase from to not be actively screwing me. Sony tried to give people rootkits, mishandled the PSN hack in almost every possible way, took away OtherOS and has taken away any legal recourse. I'm sure as hell not going to give Sony my business. At this rate, they're going to have a hard time becoming any more evil. I think they'd have to start filling their boxes with fire ants and forcing us to pay them to send an exterminator to top all the crap they've already pulled. And someone would probably just point out that it'd still be fewer bugs than Microsoft has shipped out....
Because they changed the agreement less than 30 days ago. Therefore the product is now a new product and only 30 days old.
If the retailer is not a party to the transaction, then the retailer is guilty of theft: they had no right to ask for money since they were not part of the transaction.
I know this isn't going to be popular with a lot of people who like to be a lot more reactive, but having been screwed by Sony (and its affiliates) in numerous different areas (their tendrils stretch pretty damn deep), I've made all attempts to separate myself from anything that has the name Sony on it. I went into buy a new TV a few months ago, and at the end, I chose a different brand than Sony mainly because it had the name Sony on it. I own a Playstation 3, which I've pretty much stopped using other than to watch DVDs on it. Recently, I bought a non-Sony Blu-Ray player; my Playstation 3 may be disconnected and stored in the closet forever very soon. When this whole EULA thing came along, I just attributed it to anti-customer behavior that Sony has displayed EVER SINCE I'VE EVER DONE BUSINESS WITH SONY. So, little by little, Sony is making it very easy for me to avoid suing them in the future because at every turn, I avoid buying anything with the name Sony on it. Hell, not so long ago, I decided NOT to play an online game that was being distributed by Sony (not made by them, but just distributed), so because their name was attached to a game I thought about playing, I boycotted it instead. May not have hurt them in the long run, but it made me feel good, and in the end, their game tanked as well. Probably not from my actions, but had the name of Sony been better, they would have gotten my business, and maybe (along with many other people) we would have done something about making sure it didn't tank.
Sarbonn's blog: http://www.sarbonn.com/blog
I live in the US. The land of the free, the home of the brave (is becoming more and more irrelevant). What country are you in? Do they have a liberal immigration policy?
Democracy Now! - your daily, uncensored, corporate-free
I think people should take their playstations back to the store and ask for their money back in stead. This would create real preassure on sony withouth wasting my resourses on lawsuits and enforcements. I do not want to have a playstation. That is the ethical and correct way to do this.
It is just a lot easier to sue, but if one can come together for suing, one can also all go back to the store, and if they refuse, stop shopping there. But sadly people are lazy, and they just want to keep on playing on sonys machine.
One way or another, their laws will eventually be your laws. You can whine about it all you want, but the American corporations run the whole world, not just one continent.
Why would Sony feel the need to include a You Can't Sue Me provision in their ToS?
Common Sense sez: Because they are already planning to be doing things to you that you will want to sue them for.
"It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
Who said we did?
Hint: not us.
For breaking their "no suing" provision
Using absurd generalizations when describing people that live in the US is an example of your ignorance. The US takes a heap load of shit when making generalizations about Arab countries but generalizing about the US population is always justified and proper according to your warped reasoning. I am glad you didn't get your permanent US citizenship but why did you apply in the first place? Do you consider yourself so smart that all your generalizations about the US would never apply to someone as exceptional as yourself? The US is the most diverse society on the planet in religion, race, and ethnicity. I don't know when the US was ever a "great nation" because it has always had it's problems and incompetent leaders just like every other country. US equality, justice, and democracy is just a goal that should be worked towards. This process has been ongoing since the birth of the nation and it has had mistakes and triumphs in trying to reach the goal. Thankfully the US public is slowly but surely reaching the point where they don't give a shit about foreign countries problems and desires. You think the US has been making unilateral decisions but you have not seen anything yet. And the US did over react to 9/11, especially with the Iraqi war and extended Afghanistan operations but at least the US did react while other countries just set around with their thumbs of their ass criticizing US decisions.
I live in the US. I grew up here. My family has been here for at least four generations, with some branches being here longer than the country has (one branch in particular, for millenia).
The GP is right. Things here are ugly, and getting uglier. Meanwhile, your post is confused and self-contradictory.
Ah, fuck it. "Rah, rah, USA!"
... now where were those Canadian immigration papers...
"What in the name of Fats Waller is that?"
"A four-foot prune."
So if a parent sets up a PSN account for their minor, does that minor have legal authority to accept EULA updates?
"What in the name of Fats Waller is that?"
"A four-foot prune."
Further, unlike a EULA, the GPL grants additional rights you wouldn't otherwise have (distribution modified or not with conditions) while a EULA typically seeks to revoke rights you already have.
It's more like a distributor/developer license grant.
In particular, the "I'll never buy sony again" ones.
...why do you care? Move on.
Now, there are people like me who DO plan on buying sony products again and would rather this attitude of Sony's be fixed rather than just saying, in essence, "Oh i give up"