Microsoft Apologizes For Cavalier 'Always-Online' DRM Tweets
Adam Orth, creative director of Microsoft Studios, on Thursday tweeted that "doesn't get" objections to DRM schemes that require always-on internet connection to play console games. An anonymous reader writes "Microsoft on Friday released an official statement regarding the tweets: 'We apologize for the inappropriate comments made by an employee on Twitter yesterday. This person is not a spokesperson for Microsoft, and his personal views do not reflect the customer centric approach we take to our products or how we would communicate directly with our loyal consumers. We are very sorry if this offended anyone, however we have not made any announcements about our product roadmap, and have no further comment on this matter.'" I can't help reading those tweets in the voice of Sterling Archer.
I read the tweets in the voice of Ben Katz.
It means all of our "customers" (as I like to call them) can become part of our vast surveillance system
www.nytimes.com/2013/04/04/nyregion/new-york-citys-police-surveillance-technology-could-bring-in-money.html?src=rechp&_r=1&)
And all that investment in social media marketing can be moneterized too.
Being able to track so much community activity both on the web, and more directly via XBox and Windows telemetry, is no longer just for our marketing sockpuppets.
All that juicy information gathered on so many people is a product we can sell as well not just to other marketing organizations, but also to "law" enforcement types as well.
Aren't we clever?
"...but we're still making it always-on anyway. Fuck you. Sorry."
"Well *that* blew up in our face. Let's sacrifice this guy while we pretend we give a damn about the drones and wait for them to forget about this before we get back to screwing them over, I mean, making an 'honest profit.'"
... that they made absolutely no effort to refute the rumor. At this point, I think it's pretty safe to say that their only objection is to how the guy said what he did, but they still are going to proceed with it.
Orthy sounds drunk in his replies.
This clearly doesn't meet the social media's need for a a public whipping so that we can all watch and jeer? When do we get our mob justice?
That explains why we are all being pushed onto a schizophrenic mess that nobody wants called Windows 8.
Prediction for end of Universe #42: Fencepost error in Quantum_bogosort.cpp
lol, that made me laugh. Customer Centric Approach. I think that means they didn't actually plan on telling anyone, you'd have to find it out for yourself when you buy the systems and the games. I'm sure on the back of the game box, in small letters, will say, "Requires an Always On Internet Connection".
Be seeing you...
People at large corporates not realising their personal views carry the weight of the company they work for, we know it's not official but social media embraces the teenage minded journo who'd lose their job for reporting the same crap, which in turns creates enough hype that the real journo's end up needing to report on it, making it news about something that isn't news, and an apology made when not needed.
I love the internet.
Coming soon to a console/computer near me.
So the Microsoft Studios Creative Director's views have no impact on what he does at work? He has nothing to do with Microsoft. Wow. Then why is he a director? These Microsoft Corp. Comm. people are more disconnected from reality than I expected.
By the way, the new Windows 360 Office for 2013 ( or whatever it is called ) is moving towards always on cloud connectivity. And directors at Microsoft are actually idiots who have no impact on product direction. Give me a break. First, fire the Creative Director for speaking the truth. Next fire the Microsoft Corp. Comm. for regurgitating canned responses that makes the company look dumb.
Riiight. holding my breath now. News at 11. /sarcasm
average intelligence does not mean what you think it means. The autonomic nervous system is there to ensure stupidity's survival.
... Well, here's a thought: Not everybody has internet. I know this is shocking, but some people actually take their XBox, etc, on road trips, to friends houses, etc. Shocking, I know. So unless something really needs internet, it shouldn't have it because there are perfectly legitimate reasons beyond "zomg, piracy!" to not have internet. Secondly, always-on internet means when your servers crap, or you decide the game isn't popular enough, the people who paid for that game get screwed -- they can't play it anymore.
And for the second reason, I'll never buy a game that needs a DRM server to play. I play an MMO, and I can understand that the server is the game in that case, but unless you can make a compelling case that the game simply can't be played without it, I'm not buying it. Ever. And take a page from EA's playbook, Microsoft: Their stocks just took a big dive because of DRM and now one of your idiot employees is saying your company supports it. Do you want your stock prices to plunge too?
#fuckbeta #iamslashdot #dicemustdie
Is this a new position I'm not aware of?
We are very sorry if this offended anyone,
Typical non-apology apology. "I'm sorry you were offended"
Someone needs to listen to the This American Life episode "Mistakes Were Made"
http://www.thisamericanlife.org/radio-archives/episode/354/mistakes-were-made
--
BMO
I understand the xbox is circling the bowl, but if they had any hope to change course firing adam orth would seem a natural choice.
Admittedly that is a low threshold to cross.
Customer Centric adj. Pertaining to any system in which the customer is trapped in the center and cannot easily remove himself. Originally this was accomplished through vendor lock-in and market share, due to changing market conditions it is now largely realized using various IP protection methods, including lawsuits against wayward users, DRM platforms, and DMCA crackdowns. If the newest legislation passes congress this month, we may should be able to add to our customer cenrtic portfolio by having over-zealous prosecutors press criminal charges on customers who stray beyond the bounds of the impenetrable EULA or any TOS we care to write. Currently customers are also kept centralized by the fact that there is no possible legal recourse to any malfeasance or negligence on our part due to the fact that all our customer-facing contracts specify that all disputes must be settled by arbitration, using arbitrators of our choosing.
See also: Coopetition, survival strategy.
Silence is a state of mime.
I know that others snapped to this, but it bears emphasis - M$ regards their "customers" as "consumers". That says a lot about their motives and attitudes.
Those people lie all the time. Any company, any sector, any industry. They lie in order to make a living.
For the truth, watch out for what they're NOT saying; what has been conspicuously omitted.
Comment removed based on user account deletion
Dear payment drones, we apologize. Ok we're good put in the DRM.
Good leaders run toward problems, bad leaders hide from them.
By Customer centric you mean your advertising customers.. like Doritos, ect.. that pay for advertising on your internet only based system.
We the people who pay to license your console are actually the commodity. Games are just the commodity delivery system.
Thank you for finally clearing that up. I just hope that somewhere I'm referred to as a unit and not a paying customer.
Microsoft better turn this PR storm around by hiring my all time favorite PR Spin Doctor: Ocean Marketing, Paul Christoforo http://kotaku.com/tag/paul-christoforo
http://www.youtube.com/watch?feature=player_embedded&v=5cu5BRZc3M8
"This person is not a spokesperson for Microsoft, and his personal views do not reflect the customer centric approach we take to our products or how we would communicate directly with our loyal consumers."
So what was he doing representing you online? A twitter hacker?
We're sorry that our employee chose to justify always-online DRM by saying that what the customer wants doesn't really matter and they should just suck it up. In the future we'll be sure to only try to justify it by saying that it's a feature that will benefit the customer.
Thats the windows 8 response about the hidden off button. This response regarding the X-BOX isn't all that surprising.
.
Such a conundrum for Redmond.....
Any article posting containing references to Archer gives it legendary status in my book
Another day, week, year, another MS post FP /.
Missing borg logo? No problem! The Kinect EYE is always watching.
New logo proposal: THE ALL SEEING EYE.
If they're not doing anything wrong, then why would they object?
If a Creative Director, a corporate officer of a subsidary isn't considered to be a spokesmutant for said subsidary, who the fuck is?????
Understanding the scope of the problem is the first step on the path to true panic.
As usual DRM has little to do with stopping piracy and everything to do with controlling what people can do with their legally purchased products. In this case stopping them from being able to resell their used games that through DRM will now be tied to their console.
Microsoft Kinect Spy System (THIS ARTICLE IS BEING SCRUBBED FROM THE NET - Pin, Archive, Share this article quickly!
= Microsoft Kinect Spy System
THIS ARTICLE IS BEING SCRUBBED FROM THE NET. THE SITE IT WAS ORIGINALLY POSTED TO YANKED THE PLUG ON THEIR WHOLE SITE!!! COPY/PASTE THIS ARTICLE AS MUCH AS POSSIBLE TO DISCUSSION FORUMS, BLOGS, FACEBOOK, TWITTER, AND ARCHIVE AND MIRROR THIS DOCUMENT SO IT DOES NOT VANISH FOREVER!
"So you just got the Kinect/Xbox360 gaming system and you're having fun, hanging out in your underwear, plopped down in your favorite lounge chair, and playing games with your buddies. Yeah, it's great to have a microphone and camera in your game system so you can "Kinect" to your pals while you play, but did you read that Terms of Service Agreement that came with your Kinect thingy? No? Here, let me point out an important part of that service agreement.
If you accept the agreement, you "expressly authorize and consent to us accessing or disclosing information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft, our partners, or our customers, including the enforcement of our agreements or policies governing your use of the Service; or © act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public."
Did you catch that? Here, let me print the important part in really big letters.
"If you accept the agreement, you expressly authorize and consent to us accessing or disclosing information about you, including the content of your communications⦠on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public."
OK, is that clear enough for ya? When you use the Kinect system, you agree to allow Microsoft (and any branch of law enforcement or government they care to share information with) to use your Kinect system to spy on you. Maybe run that facial recognition software to check you out, listen to your conversations, and keep track of who you are communicating with.
I know this is probably old news to some, but I thought I would mention it because it pertains to almost all of these home game systems that are interactive. You have to remember, the camera and microphone contained in your game system have the ability to be hacked by anyone the game company gives that ability to, and that includes government snoops and law enforcement agents.
Hey, it's MICROSOFT. What did you expect?
And the same concerns apply to all interactive game systems. Just something to think about if you're having a "Naked Wii party" or doing something illegal while you're gaming with your buddies. Or maybe you say something suspicious and it triggers the DHS software to start tracking your every word. Hey, this is not paranoia. It's spelled out for you, right there in that Service Agreement. Read it! Here's one more part of the agreement you should be aware of.
"You should not expect any level of privacy concerning your use of the live communication features (for example, voice chat, video and communications in live-hosted gameplay sessions) offered through the Service."
Did you catch it that time? YOU SHOULD NOT EXPECT ANY LEVEL OF PRIVACY concerning your voice chat and video features on your Kinect box."
###
= "Listen up, you ignorant sheep. Your government is spending more money than ever to spy on its own citizens. That's YOU, my friend. And if you're one of these people who say, "Well I ain't ever done nothing wrong so why should I worry about it?' - you are dead wrong. Our civil liberties are being taken away faster than you can spit. The NSA is working away on its new "First Intelligence Community Comprehensive National Cyber-security Initiative Data Center' to keep track of every last one of us. This thing will be
Well, that's actually scary. Look -- I don't like Microsoft and try as hard as I can to avoid their products (and somewhat successfully).
And I found Orth's babblings somewhat... pissing off.
But still: it was an opinion and we all can watch how it's being replaced by bland, non-human corporate talk having nothing to do with the intentions of the behemoth behind the faÃade. Is Newspeak better?
lol, that made me laugh. Customer Centric Approach. I think that means they didn't actually plan on telling anyone, you'd have to find it out for yourself when you buy the systems and the games. I'm sure on the back of the game box, in small letters, will say, "Requires an Always On Internet Connection".
Or it'll just say "Always On I.C." as a feature and let you figure out what "I.C." stand for and mean. Or perhaps just "A.O.I.C"....
The most important thing I've noticed, in this whole charade, is this:
"loyal consumers"
You are not citizens anymore. Or customers.
You are consumers, please get used to it.
Seriously, saves me a TON of money.
At the 400 person company I work for directors are one step below the president, each in charge of their own division (e.g., information technology/systems, finance, human resources, etc.).
We apologize for the inappropriate comments made by an employee on Twitter yesterday. This person is not a spokesperson for Microsoft, and his personal views do not reflect the customer centric approach we take to our products or how we would communicate directly with our loyal consumers.
Then why are you apologising for him?
systemd is Roko's Basilisk.
Oops...too late.
They'll release the machine without the requirement, first gen games, fine.. then a year down the line, once they have an established userbase push out an update that flips it. All games, always on, new games require an updated machine.
At this point, without assurances that NO game will EVER have an always-on to play single player modes I won't be buying the system, too many rumours flying around and as they say, no smoke without fire.
After Sony's PS3 debacle and promises that linux support would never be removed I'm not even sure I'd trust a promise either mind you, about time consumers were granted some iron cast assurances like MS / Sony seem to want with all the ridiculous ToS
Fire the bastard, he's made his views clear. If Microsoft's apology is genuine then they can't continue to have that guy working in that position.
"When information is power, privacy is freedom" - Jah-Wren Ryel
How is this basically different than that mess called Steam on the PC? Even the Apple store is more friendly. I tried to setup one account in the household to buy two games for my kids and without going into offline mode etc you can only play all your Steam games from one PC at a time even if you buy two different games.
That too isn't explained, at least very clearly, by Steam until you buy a couple games and try it and get warnings about the account already being logged in from one PC.
I'm sorry, but I don't get the drama around Microsoft not getting it. Microsoft has been nothing but fail recently. It's the world we live in. #dealwithit
Windows phone
Surface Tablets
Always on DRM
Charging $$$ to watch your paid for Netflix account on XBox
Windows 8
I wonder what they will add this year to the fail list
That should be upvoted. A company like MS might have dozens or hundreds of "creative directors." It doesn't mean you're in charge of the creative direction the entire outfit will take. Somebody much higher up on the food chain would certainly be making all the important decisions.
Also, even if this guy were a bigwig voicing his personal opinion, so what? Yes, we know that practically speaking, he should realize his words, for better or worse, represent his organization. But do we really want to support the "corporate overlord" regime? Is that the way things ought to be? I for one would prefer to live in a world where I am not beholden to my employer while off the clock. I would hope that people are free to express themselves and their own personal points of view to the greatest extent possible. So, I'm not going to play a role in enforcing the unfortunate status quo -- in legitimizing it with this nonsense about "he should get fired." Does Orth deserve to get blasted? Yes, but not because he's speaking out of turn as a corporate slave. The fact is, he has a stupid, poorly thought out, dangerously cavalier personal opinion, which he placed on a public forum, and he should get called out for it, regardless of his title.
There are two kinds of people: 1) those who start arrays with one and 1) those who start them with zero.
While re-reading the tweets with Sterling Archer in my head doing the voice, I almost peed a little. Gold. Thanks for a making the horrific thought that I need to be connected to everything all the f'n time a little lighter. I would like my gaming to have the same connectivity as a good book. If I want to be connected to everyone else, I'll connect. F social everything. F always connected. I'll choose when I want to be a part of your data set thankyou.
You all remember OUYA, don't you? The 'Android console' destined to be a failure because Microsoft and SONY were going to crush them completely...remember?
Only now SONY and Microsoft have begun having a contest to see which one of them can completely tank their console sales the best and Microsoft just took a major lead in the competition... Not that I can really blame SONY as they're still smarting over how badly they got spanked when they removed OtherOS from the PS3.
Meanwhile with this latest salvo, Microsoft announcing a requirement for always on internet connectivity just to play the game, it looks like those triple A titles the fanboys were moaning about not being available on OUYA is a good thing. Instead of Planned Obsolesce games, the OUYA will offer games that will work darn near forever--and emulators will be available so you can still play all those old games you fell in love with gaming for in the first place!
Makes a nice HTPC with XBMC too I hear....what's not to love?
Have a Virgin Mobile USA smartphone? Give VMRoms.com a try!
Consoles are dying. The people who used to play console games are increasingly playing games on a phone or tablet.
How so? A lot of genres popular on consoles don't translate well to touch control, and though Bluetooth gamepads exist, I haven't read any evidence that many people have bought them. How would one make something like, say, Street Fighter or Smash Bros. for a phone or tablet? For a game like that, an on-screen gamepad would be a joke.
What a complete balloon head, running his mouth off on Twitter using his real name. Microsoft should fire this guy immediately.
Sadly OUYA does not ship with any meaningful hardware in it. Already-obsolete Tegra 3 that has OpenGL ES 2.0 level hardware (ie. DX9 in PC terms) paired with far too little RAM and Android OS...
It competes with cell phones and tablets in performance. And crappy ones at that. I'm sure it'll run Angry Birds but people will be up for a disappointment when they notice that ten year old real consoles trounce it in performance and there are already a veritable army of tablets and phones(!) that do graphics a lot better.
A nice toy, priced somewhat fairly considering the performance, incapable of running any real games.
A nice toy, priced somewhat fairly considering the performance, incapable of running any real games.
If by "real games" you mean the $60+ one-play-throw-away games that focus more on eye candy than gameplay, which have flooded the market over the past decade, then you are correct.
OUYA has nowhere near the hardware needed to support such nonsense.
In my opinion, that's not a bad thing.
or cable tv .....??????
or electricty
or water
or sewer
What in the world were those folks at Microsoft thinking ? Why its almost as bizarre as making networking a part of the OS .........
Yeah, I think I'm gonna check out the PS4. Didn't they already say they wouldn't require constant connectivity ?
" PS4 is heading to win the next round of the console wars by default, simply by following a low-key, low-risk approach" Someone is really defending that game industry should be low-key, low-risk... Maybe, low-innovative?
Dunno, I don't wanna be playing Call of Dasamedamthing in the next gen.