Netflix Trash-Talks Verizon's Network; Verizon Threatens To Sue
jfruh (300774) writes "If you're a Verizon broadband customer and you've tried streaming Netflix over the past few days, you might've seen a message telling you that the "Verizon network is crowded" and that your stream is being modified as a result. Verizon isn't taking this lying down, saying that there's no proof Verizon is responsible for Netflix's issues, and is threatening to sue over the warnings."
They are dismantling the sleeping middle class. More and more people are becoming poor. We are their cattle. We are being bred for slavery.
They are dismantling the sleeping middle class. More and more people are becoming poor. We are their cattle. We are being bred for slavery.
They are dismantling the sleeping middle class. More and more people are becoming poor. We are their cattle. We are being bred for slavery.
Since Netflix already paid off Comcast I'd wager they're willing to do the same for Verizon. However, Verizon is probably trying to bleed them for more than they're willing to pay. In other words, this is just their way of negotiating the contract down to a "reasonable" amount. (as if they should even have to make payoffs to the cable companies in the first place)
Considering Verizon owns(?) Redbox Instant, why wouldn't they throttle Netflix?
...over the sound of all its whining.
"I'd just like to emphasise that taking a million years isn't a metaphor here..." -Rich Bradshaw
I'll run a comparison with my current network (Verizon) and when Google Fiber finally drops in my area. I'm sure I'll find all the proof I need.
How can we cheer for that?
I was doing a bit of streaming over the weekend (BSG) from my Tivo on FIOS and didn't get see any messages nor did I see performance problems.
if (check_network_speed() == '-1'){
if (our_nets_check_ok() && systems_latency_ok()){
print "the $network is crowded";
}
}
Good people go to bed earlier.
Right. Verizon isn't artificially limiting network speeds. Just like Comcast wasn't.
I'm really interested to see what evidence ends up being offered in this. Can Netflix prove that ISPs are at fault? Can Verizon prove that it's not their fault.
I find this part pretty interesting:
Citing the Internet Phenomena blog, Verizon said that instead of using its ability to connect directly to every broadband network in the country, Netflix has tried to cut costs by relying on a "panoply of content-distribution and other middle-man networks" to reach customers.
It seems like an awfully strange complaint. How is Netflix supposed to "connect directly", and are people not supposed to use content distribution networks? What's the argument exactly on Verizon's side. If Netflix is using a "panoply of content-distribution networks", I would think that'd imply that they should be able to get decent distribution without suffering bottlenecks on their end of things.
Since we are talking about static content, you can have it cached right next to the consumer, if you want.
BUT.
No one is interested in a solution which not only solve this, but also let anyone to use and cache their content, independent of the provider.
What everybody in the Internet industry is doing instead is trash-talking each other.
I have both Verizon FIOS and Netflix. Here is what I, as a user/subscriber, expect. I pay Netflix to stream movies. I pay Verizon to provide me bandwidth and internet/web access. I don't pay either of them to throttle my connection or do what they want to quality. I pay for X amount, and expect to get it. If Verizon cannot hold up their end of the deal to provide me a pipe, then they aren't doing their job.
I will shred my adversaries. Pull their eyes out just enough to turn them towards their mewing, mutilated faces. Illyria
Haha this suit is never coming, they sure as hell don't want to be in a courtroom over this topic too much risk in having netflix expose them and others.
I can completely confirm Netflix''s claims. In the last month streaming over FIOS has become unbearable. Last week I couldn't take it and ordered Optimum. Streaming is back to normal and even latency and bandwidth to other services has improved. If you can, dump this bloated monopoly known as Verizon. Why did we break up AT&T to just to create a new monopoly 30 years later?
Well this seems like a fine "solution" to companies that are trying to get rid of net neutrality.
What if every big content provider started popping up such messages? Let the user know directly that their content is being delivered slower because their net provider is throttling the data.
As long as the content provider can accurately determine this is happening, then what can anybody do to stop them from saying it? Verizon can huff and puff about it but if its provably true can they legally do anything to stop it?
I bet people start caring about net neutrality real fast..
-- Senior Software Engineer, Attorney appearance services, locallawyerapp.com.
Because now that they have paid Comcast. Netflix has the potential to claim actual financial damages, allowing them to bring a case all the up to the Supreme Court.
How is this different than the "use firefox" or "we recommend internet explorer" or "we recommend chrome"
that many banks, websites, etc... have routinely shown. Many websites have gone so far as blocking you
if you didn't have an "approved" browser. I see no reason why netflix can't do the same. They could even
do something like "because we have detected that you will get a subpar experience, we currently don't allow
verizon customers to use our service".
No matter which side of the Net Neutrality debate you espouse, how is this newsworthy? *Of course* Verizon is threatening to sue. Look, this is not a case of some random stranger calling the person's baby ugly - this is straight up libel, until proven otherwise (and Verizon requested they prove otherwise, if you care to read the source material). I would expect nothing less of any publicly traded company whose key service was dissed by another publicly traded company in a very public way. I might have expected more professional behavior by Netflix, but given recent history, I should not and will not again.
Fuck you pieces of shit.
I hope you all die of cancer and that it hurts so badly you
plead with a god who doesn't even exist to bring death so your
suffering can end.
People DO NOT WANT to be redirected, what the FUCK is wrong
with you idiots ?!?!?!?
Is buffer bloat -- the over-buffering many ISPs do in the hopes of giving better last-mile performance, but which actually breaks TCP's internal throttling mechanisms -- part of what is at fault, here?
Well, apparently, you only have to fool the majority of people for a little while.
In the US, it doesn't matter if there's no proof that Verizon is responsible for Netflix's issues. As the plaintiff, it would be Verizon's burden to show that there is proof that they aren't.
I've been getting this same message with Mediacom lately. I'd say it started a little over a month ago. ...other streaming services seem to work fine
"The source of the buffering problem faced by Netflix customers is almost certainly not congestion in Verizon's network, but most likely congestion on the connection that Netflix has chosen to use to reach Verizon's network, David Young, Verizon's vice president for federal regulatory affairs, wrote in a blog post on Wednesday."
I.e. They didn't pay us enough to use our un-throttled connection, er fast-lane.
The whole concept of live streaming accross the internet has always been a stupid idea for pre-recorded non-live media consumption
There is no basis for Netflix to assert that issues relating to playback of any particular video session are attributable solely to Verizon, according to the letter. ... The source of the buffering problem faced by Netflix customers is almost certainly not congestion in Verizon's network ...
I'm not saying either Netflix or Verizon is right or wrong, but given the greed displayed by many (most?) ISPs, wanting to double-dip from the money trough, I'm presently inclined to side with Netflix.
It must have been something you assimilated. . . .
One of the fundamental problems here is that consumers don't always have a choice of ISP. At best, most can choose between two local monopolies, so... yeah.
I have FiOS 75gig down and 35gig up. A few months ago I noticed that Netflix was dog slow as before it wasn't. I'm paying Verizon big money for internet. This is the same as when Verizon got involved at stopping their customers from going to different sites because of piracy reasons and enforcing fines to be paid directly to Verizon. Same damn program. Google fiber is what I'll be moving towards when my area gets it.
Verizon is asking customers to buy something like 10Mbps download speed and an order of magnitude less of upload speed. Now Verizon gets "congested", and they claim a surplus of content generated by upload to its network being responsible for that and want to get paid extra for that upload content.
What are they billing their customers for then, if it does not include actually downloading stuff from others? Looking at the Verizon billing page or what? And that is going to saturate the bandwidth they are paying for?
"Verizon network is crowded"
I see no mention of Verizon's mother in this quote. I find the claim of trash talk to be exaggerated.
Net neutrality always seemed so one sided unless you have an imagination like mine and apparently Netflix's. It's always stated as "demand money and there's nothing they can do about being throttled." Yeah, except you're the content provider and you can send whatever messages you want on-screen, in an e-mail, etc. One little "if you want better quality and buffering speed, switch to someone other than Verizon" message and suddenly Verizon is the one losing millions.
By making the consumers WANT it to die.
Netflix already backed down: http://time.com/2848782/netfli...
I don't think that means what you think it means. Trash talk is untrue and inflammatory. Netflix' wording is anything but and actually pretty conservative.
The Verizon network *is* crowded because they're willfully neglecting to build out the infrastructure as they should be.
The elephant in the room: Requiring streaming for every customer simultaneously with no option for offline playback is a broken model with respect to how the internet works.
Granted, since any customer can arbitrarily choose any item in the Netflix library for viewing, the capability for streaming in real-time needs to work decently well. In practice, however, only the things in "My List" are likely to be viewed by a given customer, so downloading to a local cache would allow playback at optimal quality without needing ideal network performance.
It seems to me the intense desire on the part of Netflix and the "rights holders" for full control, maximum monetization and the deep rooted fear that someone might figure out how to make a copy is the real reason this is even a problem.
I would have no problem with a Netflix client that incorporated some sort of DVR-like functionality so that items of interest could be added to a local queue (sorry - queue is a deprecated term - My Local List). That would be wonderful for situations where the available network is sketchy (eg. hotel, coffeeshop) or not present (airplane, campsite, beach, etc). Rampant sharing could be minimized by allowing only one (or a few) devices to have the locally cached content, and requiring a network connection to download or release a particular item. Or if that's too complicated, just allow a limited number of authorized devices per account that can cache the same content.
I think enough customers would take advantage of this to alleviate the problems caused by real-time streaming and take a lot of power away from the intermediaries.
I've been finding many angry homeowners getting COMCAST! reinstalled, where it had been dropped for Fios.
Also Verizon doesn't give a fuck about thier fiber it feels, No tracer with ANY service, and won't respond to calls about conduit with a fiber line thick as My fist running in it... Lots and lots of fiber line hits with no one to blame but themselves.
Verizon has an interesting way of dealing with arrangements they do not like. They blame the other guy.
In my company we are dealing with two separate Verizon/Cogent peering issues. We have an office with a 100mbit cogentco and an office with 100mbit Verizon eth handoff. The transfer between the two offices is terrible. I mean for hours the max throughput we can get between them is less than 5KB/sec with long periods of packet loss. In another office with Cogent back to that same place with Verizon is a little better but not great, average of about 20Mbit/sec. Those same offices have no problems with our other offices with various carriers other than Verizon. Only our 2 Verizon Cogent places suck.
This problem has gone on for almost 2 years. I've been on the phone with each carrier more than I should have . The bottom line is the peering point where Cogent meets Verizon in each of these areas is way over-saturated and Cogent has shown us some data to indicate they have done everything they can do to increase the throughput there but the bottom line is Verizon has to upgrade their end. Verizon feels it is not their problem and only offered that we switch our Cogent offices over to Verizon.
We are a customer of both carriers and our transfers are direct from us to us so it is really hard for them to pass the blame but they are.
If Verizon does not like the deal they are getting, they will and do actively limit or will not upgrade peer points and the other carrier will be blamed. When they say it is not their issue that a peering point is saturated, they mean it. They will not do anything about it and expect you to complain to the other carrier. I bet this same exact thing is happening with Netflix.
The problem is the way they do their accounting, people pay a monthly rate no matter what, and every bit they deliver is written down as an expense. Verizon doesn't feel they are obligated to actually provide the service their customers are paying for. I'm not even sure what they think their customers are paying for. They will readily admit that 30% of their peak traffic is Netflix, but somehow it never occurred to them that some customers might be paying them $120/month so they can have access to Netflix. Also, if Netflix can deliver this service $8/month (most of which is spent buying content), it's hard to believe Verizon can't keep up with them for 15 times that amount! In reality, there's a bunch of shady nonsense going on here.
If Verizon doesn't like government regulations, they probably shouldn't be such total assholes to their customers. You'd think that the geniuses running that company would have the foresight to realize their monopoly is only secure as long as their customers are happy, but instead they are pulling this crap.
If you prefer a free market solution, we could pass a law requiring ISPs to charge per GB delivered. Then they'd get the message that their customers are paying for data, not whatever the fuck Verizon thinks they're providing. But either way, Verizon is totally in the wrong here.
Comcast is really fast, Verizon is slow... but then Netflix pays a ransom to Comcast and does not to Verizon. Maybe they are related?
"this is straight up libel, until proven otherwise"
Um, while there are some nutjob countries that force people to prove what they're saying is true (the UK I believe is one) here in the US I think it works exactly the opposite, those bringing the lawsuit must prove that the party they are suing is lying or acting with "with reckless disregard of whether [their statement] was false or not".
Verizon should get off their lazy asses and spend more effort on improving their networks and customer service than fighting the truth. If they choose take the crazy route with the lawyers, then welcome, the Streisand effect may actually shine some light on their profit maximizing business practices.
I've heard mentioned that Netflix should adopt a P2P model using BitTorrent in order to circumvent ISP throttling. (Maybe I've got that wrong. I'm not terribly informed.)
But that got me thinking. Could we, and big providers in particular, sort of collectively force network neutrality on the ISPs by encrypting everything, so that it's impossible for the ISPs to know what the packets are, only that they're supposed to be delivered to such-and-such a place? Would that work? And what would it take to make it happen? Or is there a big reason why it can't be done that I don't know about?
But that got me thinking. Could we, and big providers in particular, sort of collectively force network neutrality on the ISPs by encrypting everything, so that it's impossible for the ISPs to know what the packets are, only that they're supposed to be delivered to such-and-such a place? Would that work?
Not really, no. It works when ISPs are interfering with traffic using deep packet inspection, but they're unlikely to be bothering in this case. They know where Netflix traffic enters their network. They simply degrade ALL such traffic, regardless of its contents, knowing they're mostly catching Netflix packets in the process. If that's not what they're currently doing, it's certainly something they could do. Encryption then doesn't help at all.
VPN evidence indicates that's precisely what they are doing. VPN forces a change in route, so traffic from Netflix enters Verizon's network from an unusual direction. Magically, no "congestion". It's artificial, it's anticompetitive, and it's a violation of the Sherman Antitrust Act.
And no prosecutor has the nerve to do anything about it.
On the whole, I preferred the FT spat, but it was a bit drier as a read, I suppose
Wouldn't it be a fairly simple thing to pinpoint the congestion and only shame Verizon if it's in their network or at an under-sized interconnect? Netflix might know (or care) more about Verizon congestion than Verizon does.
Competition Good, Monopoly Bad.
See the other reply for why this is not a panacea BUT;
The VPNs he mentions are encrypted channels, but they are more than that, as they also force a route through the VPN provider. They are inefficient for general use because as long as the networks are being administrated properly the VPN will actually degrade your performance - when it solves performance problems instead that is a smoking gun showing that your ISP is so badly misconfigured it makes sense to assume malice.
It's not a cure-all but encrypting everything whenever possible should be considered minimal best practice anyway. Since the early 90s I have said that everything should be encrypted, it is and always was ridiculous that internet traffic carrying all sorts of sensitive data (starting with usernames and passwords of course) just gets passed around in plain text, like if we were using snailmail and everything went out on a postcard, no envelopes in site. But encryption is hard, and cycles were short back then, and everyone said oh dont worry about it we can always tack that on in the application layer later. Which almost never happens.
Well at least today a lot more people are thinking about security, and we'll probably see more and more traffic incorporating encryption at one level or another, and the more that happens the less of a moral hazard the internet will be for those who administer and control the networks.
If you dont have it already, go get this:
https://www.eff.org/https-everywhere
=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Friends don't let friends enable ecmascript.
Same shit, different decade.
I expect something like "selective avialability notice" and ""XY provider premium service" to be used as a negotiating tactics by more content-provider companies. Breaking net neutrality is a double-edged swors.
IMO Verizon has congress and SC-judges on their side; So, NetFlix, Vudu, and US are the lossers.
Unaccountable leaders are masters, and unrepresented people are slaves. How do US and EU fare?
So Verizon say we're capping how much bandwidth we give to you unless you pay because the service you offer is more intense then http ........ Then when Netflix pays for QOS quality of service and STILL gets the horrible bandwidth ...... And to top it off They are not allowed to tell their paying custom that quality is not assured because Verizon are not keeping their end of the deal ?
Kinda looks like Verizon is just money grabbing and annoyed because they have been caught out.
Verizon leads the campaign to preserve the television industry in the United States.
As broadcast television and real-time cable approach irrelevancy, the incumbents in the video-distribution business seek control over cached video programming.
The right to charge extra would affirm Verizon FiOS as a cable television operator with the right to charge to carry even cached content.
Not coincidentally, real-time one-to-many propaganda operations like Fox News depend on this campaign to turn Internet providers into a small subset of the digital data transport industry.
corporations are people. Looks like they are teenagers and have learned that if someone insults you, you can sue them. Teen years are the awkward ones. WIll these kids ever grow up?
--- Say something clever. Pretend it was me. Thanks.