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Apple Faces Class Action Lawsuit For Shrinking Storage Space In iOS 8
An anonymous reader notes that Apple is being sued over claims that iOS 8 uses too much storage space on the company's devices.
"Ever wonder why there never is enough space on your iPhone or iPad? A lawsuit filed this week against Apple Inc. alleges that upgrades to the iOS 8 operating system are to blame, and that the company has misled customers about it. In the legal complaint filed in California, Miami residents Paul Orshan and Christopher Endara accuse Apple of "storage capacity misrepresentations and omissions" relating to Apple's 8 GB and 16GB iPhones, iPads and iPods. Orshan has two iPhone 5 and two iPads while Endara had purchased an iPhone 6. They contend the upgrades to the operating system end up taking up as much as 23 percent of the storage space on their devices."
Talk about a twisted sense of entitlement. Can anyone produce a contract where Apple agreed to consume no more than the existing storage space for OS updates? Apple should just switch to advertising memory capacity in base-10 to satisfy these fools.
I am becoming gerund, destroyer of verbs.
Why TF don't Apple have a slot for microSD card ike most smartphones these days.
Anyway I gave up on Apple in 1988
who brought us the "Google includes its own advertisements in search" complainers. They developed the product, so they get to say how it behaves or how much of their own product they include with their own product. Or should we conclude that these companies represent a significant presence in our life that we should all pay a mandatory fee to them and treat them as otherwise some sort of necessary corporations that simply have to exist? But then they would be like governments. Because that is the only way we will have a say in what they produce, except with our wallets.
Society use your Sciences
I fart on Apple and its users there is great bunghole in electrifgiesd screen by Coleman the snakle.
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So they're upset that new features in an OS consumes more memory?
I felt like a million IT people cried out "DUH!" and then were silenced.
Just for reference, Orshan is a bankruptcy lawyer, but, while he's a named plaintiff, there are other lawyers handling the case. Christopher Endara was VP of a generic orthopedic screw manufacturer (Internal Fixation Systems, OTC stock IFIXQ) that went bankrupt; the company assets were bought up by US Orthopedics.
The class action filing can be read at https://cdn2.vox-cdn.com/uploads/chorus_asset/file/2893306/1-main.0.pdf .
Not that anyone cares, but background is fun; let the fanboi wars begin.
You bought an 8 or 16gb iPhone. You got 8 or 16gb iPhone. How were you misled ?
There has always been an OS overhead in every computing device I ever seen, if you did not factor
that in when you bought an iPhone, it's your problem.
The core reality in anything having to do with personal computers or similar devices
is that older hardware in the computer industry is always made obsolete by increasing
requirements for storage or performance ( or both ).
The idea that older hardware should have made allowances for software which did not
even exist when the hardware was spec'd and manufactured is simply absurd.
The only hope for this lawsuit is for the plaintiffs to somehow make sure the judge or jury
are technically illiterate. However I am pretty sure that Apple's counsel will make sure that
the case does not proceed when such conditions exist, because a non-tech savvy person
cannot possibly make a sound judgement of the merits of this suit.
Frankly, suits like this should result in punishment for those who file the suits. It's such obvious bullshit
and it wastes the court's time and also wastes the resources of the company which must defend itself.
This just in: That 500 GB HD in your laptop doesn't actually let you store 500 GB of files because of the OS!
This thing will get thrown out if it ever gets to court to begin with. It's patently absurd if you have any idea how technology works.
that all apples already have a bite taken out?
Why do niggers walk so funny and exaggerated like they do? Early training. They spent their first 9 months dodging coat hangers!
Flash is already a bit weirdly sized because of extra bits for Flash Translation Layer to do block management. Maybe we just need flash parts that are big enough for a 1GB OS partition and don't even advertise the user visible partition. As a software engineer (on Android mostly) it would be pretty simple for the OS to manage a private partition because we already partition flash today.
The obvious would be to label devices as 7GB, 15GB, 31GB, etc. But unless all devices did this universally I don't think the public would accept that either. It would be better to secretly charge the consumer for the extra GB for the OS.
ps - I picked GB out of the air at random as a somewhat future-proof number for sub-64GB flash memories. Android uses significantly less than 1 GB, I assume iOS is approximately the same size.
“Common sense is not so common.” — Voltaire
...just provide a clear indication on packaging and promotional materials of how much space is actually usable.
Are you seriously saying that apple can be sued because of this? What about Windows surface? the same story right? the ads says 80 G space and end up having around 20. WTF is this. LOL
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You have too much crap on your phones. If you bought a 16GB iPhone, you bought a phone with enough capacity for your contacts, calendar, email, etc. It's not for storing all your music and photos. If you want to do that, buy one of the phones with more memory. Idiots.
Some mornings it's hardly worth chewing through the restraints to get out of bed.
Imagine if they'd bought Microsoft's Surface. A Surface 2 with 32Gigs has 18Gigs free. Yes, I realise that there's a copy of Office in there, so what? Surface 2 Pro with 64Gig winds up with 47Gig usable.
It's all about what features/software the maker wants to include.
Don't people read specs before they upgrade?
There has been a series of these hare-brained law suits against Apple of late. Their only aim, certainly their only effect, seems to be to damage Apple's name.
Add to these the series of articles, on the BBC no less, about "Apple's factories", re-hashing discredited reports from a couple of years ago.
Apple probably has its share of bodies buried in the South 40 but this is starting to sound organised.
Thanks to Apple's recent victory in court, they can remove mp3s to make up the difference.
It's already assumed on desktops and laptops: saying it has a 500GB hard drive means it has a 500GB hard drive, not 500GB of free space after Windows and all the other software is installed. Saying it has 8GB of RAM means 8GB of RAM, not 8GB of memory free after device drivers and services and Windows and run-on-startup programs have loaded. So why on a phone or tablet should 16GB of storage not mean 16GB of storage, why is it supposed to mean 16GB free after the operating system and software is installed? It may be simply that phones and tablets have so much less storage compared to desktops, so people are more sensitive to how much is used by the pre-loaded software. The solution to that, though, is simply to either buy a model with enough storage or one with an SD card slot so you can add storage.
Try Windows. Cheap Windows 8.1 (full Windows, not RT) tablets are popping up like mushrooms. The recovery partition, OS, and its first round of updates take nearly 16 gigs. And they're selling tablets with 16 gigs of storage. So you power on your tablet, connect to your network, install the updates, and you've got a few hundred megs of storage left. I bought a $100 32 gig tablet just to play around and see how it works. I've installed Chrome and a couple little games and have 9.85 gigs free. Out of the 23.5 gigs that's left after they lopped off a 5.2 gig recovery partition. 5.2 gigs which, unless something goes terribly wrong, will never be used.
The real problem isn't the space the OS takes up, but the "Other" usage that seems to accumulate irrevocably over time. It's been a known problem for years and has never been addressed or officially confirmed. It can quickly consume even the highest capacity devices, and unless you're savvy to the problem the only solution appears to be to buy a larger device next time because you somehow messed up your phone.
The other problem is high capacity devices themselves, which command a large up front premium but also require a monthly fee to back up since Apple only provides a small amount of iCloud backup space for free. You might say that it's obvious that a company should charge more for more backup space, but then why is the first 5 GB free? When you're paying an inflated price for additional capacity up front, shouldn't that also cover backing up that capacity, especially with the collapsing cost of transit bandwidth and server storage?
There are reasons one could bring a suit against Apple, but small percentages of additional OS usage don't seem like a compelling one.
Gee who would have thought ridiculously high resolution retina displays would need such high resolution graphics across every application so things don't look like blurry trash, I can easily see a 20% jump as Apple updates graphics and adds new apps needing new assets. Plus 3rd party apps must do the same. This isn't Apple misleading people, this is people not understanding simple things.
The Apple UX is, for the most part great for a limited system, like a nano.
But it fucking sucks for a computer/tablet.
And as for the "Just works?"
Bullshit, it just works if you know the secret handshakes, but there have been many times where I have to resort to Google to get the "Just works", bullshit, to fucking work damn it!
So no motherfuckers, the Apple, (and Gnome UX), fucking sucks. I don't want to learn your secret handshakes/Voodoo, I just want that shit in the UI, and I'm quite happy with either KDE or Windows + Directory Opus.
The difference is, if you installed Win2K on a machine that had been running Windows 95, and it runs like shit, you can put 95 back on it. If you 'upgrade' to IOS 8, you can't go back to 7. Even you can see that there's a difference there, I imagine.
...the same 2 people filed a class action suite against all computer and operating system authors because their computers, after being booted up, don't have the stated amount of memory available for use.
Normally I'd lawsuits like this frivolous. However, Apple purposely does not add any memory expansion capabilities in the form of an SD card slot. This is one way to force the consumer to purchase a whole new model for more memory. Note: most other smartphones have memory expansion capability.
People are dumb and cheap and this is another frivolous lawsuit blaming a company because the end user was too cheap to buy enough storage. Any of these devices tablets, phones, even some laptops have limited upgrades or even no upgrades in memory or storage. It is what it is and I think many end users need to better figure out how to use cloud storage to their advantage or make better choices when buying hardware that has limited abilities to expand.
i had an IPhone 4 16 GB for 4 years and never had a problem with storage. Same with my IPad 2. In August had to get a new phone so I went with the same 16GB and next thing I knew I didn't even have enough space to do the updates. I call apple and they were nice enough to help me get it through my laptop, and while they were at it updated my IPad too, so now I'm screwed on both. Not enough space. I have purchased space on the cloud but I'm in real estate. I have spent time on the phone with Apple asking why even bother selling something that doesn't have enough storage and then they try and sell me this case like thing that will make my phone larger and add GB to my storage, for only $169 for the cheapest. They are not just trying to sell iCloud storage. I want in on the lawsuit.
funny how no one is running and suing Samsung for their misrepresentation of space on their devices.
Here's the issue as I see it.
I owned an iPhone 4 for all four years of its lifeâ"release to EOL. It was the 16GB version and I got by by managing my music playlists carefully and occasionally offloading the photos. Even in iOS 7, this was fine. When I was deciding which iPhone 6 to buy, I figured that I'd pretty much work the same way I always had. Sure, I can't carry as much with me, but I'm rarely away from home so long that it matters, and I was already planning to buy the iCloud storage package.
Even still, the space problem on my 16GB iPhone 6 is getting on my nerves. I've had to delete and restore my music at least once. Connecting to my Mac first uses a bit less space, but not so much less that I don't have to delete things. The iCloud photo system now works well enough that I'm definitely saving space there, but as a whole I'm running much closer to my limits. I get low space warnings from time to time, and I've started to monitor whether or not I REALLY need certain apps on my phone.
I would've paid the extra $100 for the upgraded version if I'd known the delta between 16GB on iOS 7 and 8 was so large. Apples cloud services just aren't good enough for me to rely on, and I cross into the USA all the time, so I go fairly long periods without reliable mobile data frequently (I had to have a GPS app that relies on stored data, I can't stream music or podcasts, etc.)
When availability is a bit better, I may sell this one off to someone that more easily gets by on 16GB, but Apple shouldn't have put me in this position in the first place. I use and enjoy their products, and I'm willing to pay for what I needâ"I'm just irritated that what I need changed with no behavioural change from me. It's all on Apple here.
If you install the new iOS version, it occupies more storage than the old one did ... and if you choose to remain on the old iOS version then Apple will auto push the updates package onto your device where it will occupy even more storage just sitting there.
If there was an older version of the app available that supports your OS. You are automatically given the option of downloading the old version.
1) factually wrong -- it's "if there is an app version available that [the developer has explicitly told Apple they are willing to still support]". Apple let's developers make the choice and the choice defaults to taking away old versions.
2) functionally wrong -- No matter how computationally powerful phones and tablets get, they are not computers. Fewer and fewer apps (especially for useful ones) actually run on your device -- the only thing that runs on your device is the client end so whenever the developer chooses to stop allowing your old client version to connect to their server then your old app version dies.
If Apple is using "too much space" of their 16GB, how much do they think is using ENOUGH space...and how did they arrive at that number?
Since most phone vendors don't update the OS, you can never loose that storage space on our googled phone. Woo hoo!
Apple customers complain about the silliest things.
How can 16GB not be enough for apps? I'm really just wondering, not meaning to troll. I have more than I need in about 2GB: maps, facebook and a few other social networks, VNC, terminal emulator, some work apps like Trello, and a few toys. Do you need to have twenty variations of Angry Birds available at all times, or what?
Further down the tangent, I also don't have trouble keeping a good supply of music without using any cloud bullshit. It's not hard to set up syncing to rotate your music often enough to keep things interesting (while maintaining a core playlist of favorites). I guess if I had to go on a sudden multi-day hike through remote wilderness, I would run out of music, but that's not really a concern. I avoid cloud/streaming shit like the plague, and still consider the SD slot to be a negative; it takes up space, is failure-prone (in my experience at least), and contributes little.
On topic, I wouldn't mind if there were a notice like (*: Operating System occupies 3GB of space. Future updates may change this capacity, see inside for details), but I still think that this falls into the "common knowledge" side of things, like knowing that a 2x4 is measured in the unprocessed size, and in reality it'll be somewhere around 1.5"x3.5".
"They were pure niggers." – Noam Chomsky
I just bought a Samsung Galaxy S5 with 16GB of onboard flash. Fully half of it is consumed by Samsung and Verizon crapware that I can't delete.
at all the i fans in the Samsung thread lambasting Samsung for "bloat" and using a lot of internal memory for the OS...
And Samsung has more features and overhead to deal with. =P
It is to Apple's advantage to bloat up their OS upgrades beyond any reasonable technical need in order to force upgrades. A clear conflct with the customer, and since the customer has no real choice but to accept these OS upgrades, this practice seems sure to be on the wrong side of antitrust and/or consumer protection laws. However this is a self-remedying situation: by effectively making their products less useful and more expensive, Apple accelerates its market share erosion. In the not too distant future, only your mom will own an iphone.
When all you have is a hammer, every problem starts to look like a thumb.
Apparently they're not fully employed so the lawyers are having to make up absurd cases. Or maybe the lawyers are just starving.
The automatic updates of various apps, sometimes 2-3 a day suggests collusion in eating up storage memory. I only have 12 apps (that update with 20+Mb each time) and I now have no space to update for iOS 8. My 16 Gb iPad can no longer update - they all seem to be working together to eat up memory space, so you have to buy iCloud space. Cartel springs to mind.
The lawyers will get zillions, each user $10.
How can i sue Apple, after upgrades to the iOS 8 operating system in my mini iPad, my movies, music and videos were erased. New Apps that i don't want were added and I have no space. I've been 2 times at the store and hours with the chatting people. Have documentation of everything. by the way, they treated me like an idiot senior.