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Lenovo Denies Claims It Plotted With Microsoft To Block Linux Installs (theregister.co.uk)

Reader kruug writes: Several users noted certain new Lenovo machines' SSDs are locked in a RAID mode, with AHCI removed from the BIOS. Windows is able to see the SSD while in RAID mode due to a proprietary driver, but the SSD is hidden from Linux installations -- for which such a driver is unavailable. Speaking to The Register today, a Lenovo spokesperson claimed the Chinese giant "does not intentionally block customers using other operating systems on its devices and is fully committed to providing Linux certifications and installation guidance on a wide range of products."
Complaints on Lenovo's forums suggest that users have been unable to install GNU/Linux operating systems on models from the Yoga 900S to the Ideapad 710S, with one 19-page thread going into detail about the BIOS issue and users' attempts to work around it.

108 of 181 comments (clear)

  1. Link? by zifnabxar · · Score: 5, Informative

    Here's the link to the actual story in case anyone was interested in reading it: http://www.theregister.co.uk/2...

    1. Re:Link? by fisted · · Score: 1

      interested in reading it

      Please. Who are you kidding?

    2. Re:Link? by Eunuchswear · · Score: 1

      In which it is made clear that the problem lies with Intel, not Microsoft or Lenovo.

      The real problem here is that Intel do very little to ensure that free operating systems work well on their consumer hardware - we still have no information from Intel on how to configure systems to ensure good power management, we have no support for storage devices in "RAID" mode and we have no indication that this is going to get better in future. If Intel had provided that support, this issue would never have occurred. Rather than be angry at Lenovo, let's put pressure on Intel to provide support for their hardware.

      --
      Watch this Heartland Institute video
    3. Re:Link? by x_t0ken_407 · · Score: 1

      Which is so odd, considering how friendly Intel is with the open source community...

    4. Re:Link? by Eunuchswear · · Score: 1

      Another of Garrett's posts gives more detail:

      Fun part, Intel says "Caution: Long term reliability cannot be assured unless all the Low-Power Idle States are enabled".

      --
      Watch this Heartland Institute video
  2. Re:so unbelievable its posted twice by unixisc · · Score: 1

    This is the second story posted twice today - the first being the Google Allo story. News day twice as slow

  3. Re:so unbelievable its posted twice by unixisc · · Score: 1

    Can we have Bennett Haselton back?

  4. Good news for me by BringsApples · · Score: 5, Interesting

    I'm in the market for a new laptop, so I'll skip all of the Lenovos, and will pass that along to all of my clients. Thanks!

    --
    Politics; n. : A religion whereby man is god.
    1. Re:Good news for me by LVSlushdat · · Score: 2

      You're nuts if you even consider Lenovo after the crapstorm they were caught doing on their systems. I spent the last 10 years of my sysadmin career supporting Dell corporate systems and now that I'm retired, thats is ALL I will buy/recommend.. Lenovo/HP/Asus all suck donkey balls.

      --
      THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
    2. Re:Good news for me by TheGratefulNet · · Score: 5, Informative

      you don't know the whole story.

      lenovo is many companies. their business laptop division is nothing like the 'yoga crap' that they sell consumers with crapware.

      that said, there are issues you need to know about hp and lenovo (those are the 2 that come to mind). they both lock down the pci-e slot so that you can't install your own wifi mini-pcie card due to a blacklist/whitelist in the bios. I bought a t420s laptop a few years ago since it was what we used at work and they seemed very reliable and repairable, too. only after I tried to install an intel gig-wifi card (ac) did it refuse to boot on me. I did find a hacked bios on one of the forums and it works fine, but I have NO IDEA what is really going on and if there is spyware in that hacked bios due to the 'helpful user' who made the bios hack for me. I really cant be sure what was done to that hacked bios, but at least I do get to use the wifi card I want.

      other than that, its been a good laptop, it has been repairable and its built pretty well.

      the spyware and phone home stuff does not tend to exist on the business level lappies. business guys would not put up with that, generally; only 'yoga users' (lol, what a name!) would.

      so, pick the right model of lenovo and be sure you get the right wifi card from purchase. oh, and I tried BUYING the 'right' wifi card after the sale. impossible to do. no one would sell me one and even lenovo would not. incredible. you have to configure it with the ac wifi you want when you buy it. or, take your chances with hacked bios, which I would not really want to do again.

      --

      --
      "It is now safe to switch off your computer."
    3. Re:Good news for me by The-Ixian · · Score: 1

      AFAIK the superfish and other crapware debacles were centered around home Lenovo laptops. Their enterprise product lines never had this stuff on them.

      All big manufacturers have many branches and all of them produce some level of junk.

      I have had good and bad experiences with all of the manufacturers you mentioned.

      --
      My eyes reflect the stars and a smile lights up my face.
    4. Re:Good news for me by Jason+Levine · · Score: 3, Informative

      I was in the market for a new laptop a few years back. Lenovo had a good deal so I ordered it. They said the laptop would be ready to ship in 2 weeks. A day or so before the 2 week mark, they told me it would be delayed to 2 months. To ship it, mind you. It would take an additional week to actually get the laptop.

      I called for an explanation and all they would say was that they were waiting on a shipment of some part. (They wouldn't say what part - just that it was a part.) I said I wanted to cancel the order, but they insisted I couldn't cancel it outright but could request to cancel the order. However, if the laptop shipped before the cancellation request was processed, they told me, I'd be charged for the laptop. I had them submit the form to cancel and ordered a Toshiba.

      Luckily, they actually cancelled my order. Meanwhile, my Toshiba laptop was assembled, shipped, and arrived in under 2 weeks - before Lenovo cancelled the order and way before they claimed they would have shipped the laptop. I'd highly recommend steering clear of Lenovo.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    5. Re: Good news for me by The-Ixian · · Score: 1

      I have had serious overheating issues with Dell laptops. Of course, that was during a time when a lot of laptops had overheating issues.

      Dell did also have some laptops that would burst into flames. But who hasn't?

      Dell had a bad name in the reseller world for a long time because they snubbed the channel partners and sold direct to the end user. This meant that smaller shops would not sell Dell products because they couldn't. This also hurt Dell in the enterprise market since most companies buy their stuff through these reseller channels (Ingram, TechData, etc) which is why, I imagine, they eventually caved.

      --
      My eyes reflect the stars and a smile lights up my face.
    6. Re:Good news for me by Tharkkun · · Score: 1

      You're nuts if you even consider Lenovo after the crapstorm they were caught doing on their systems. I spent the last 10 years of my sysadmin career supporting Dell corporate systems and now that I'm retired, thats is ALL I will buy/recommend.. Lenovo/HP/Asus all suck donkey balls.

      If you're buying the consumer/home user models of laptops for your business you get what you pay for.

    7. Re:Good news for me by camperdave · · Score: 1

      I'm in the market for a new laptop, so I'll skip all of the Lenovos, and will pass that along to all of my clients. Thanks!

      Don't tell us. Tell Levono.

      --
      When our name is on the back of your car, we're behind you all the way!
    8. Re:Good news for me by The-Ixian · · Score: 1

      In my opinion, caring about the customer involves listening to them and deferring to their choices, not making choices for them.

      If they need software that only runs on Windows, or they are most comfortable with Windows then the choice is clear. You lecturing them on their "bad" choices or making choices for them based on some ideal is not going to go over well.

      --
      My eyes reflect the stars and a smile lights up my face.
    9. Re:Good news for me by skegg · · Score: 1

      you don't know the whole story.

      lenovo is many companies. their business laptop division is nothing like the 'yoga crap' that they sell consumers with crapware.
      ...

      the spyware and phone home stuff does not tend to exist on the business level lappies. business guys would not put up with that, generally; only 'yoga users' (lol, what a name!) would.

      Um ...

      As of September 2015: Lenovo systems may include software components that communicate with servers on the internet - All ThinkCentre, All ThinkStation, All ThinkPad

    10. Re:Good news for me by Carewolf · · Score: 1

      you don't know the whole story.

      lenovo is many companies. their business laptop division is nothing like the 'yoga crap' that they sell consumers with crapware. ...

      the spyware and phone home stuff does not tend to exist on the business level lappies. business guys would not put up with that, generally; only 'yoga users' (lol, what a name!) would.

      Um ...

      As of September 2015: Lenovo systems may include software components that communicate with servers on the internet - All ThinkCentre, All ThinkStation, All ThinkPad

      As of 1996 Apple, Microsoft and everybody else HAVE (not may) included software that communicate with servers on the internet. If they didn't they would kind of suck.

    11. Re:Good news for me by DoofusOfDeath · · Score: 1

      I've usually found that getting my credit-card company involved gets the problem fixed quickly.

      For better or worse, the credit-card companies seem to (often) provide mafia-level protection against unreasonable sellers.

    12. Re:Good news for me by Jason+Levine · · Score: 1

      That would have been where I would have turned had Lenovo not cancelled my order and refunded the money.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    13. Re:Good news for me by dbIII · · Score: 1

      supporting Dell corporate systems and now that I'm retired, thats is ALL I will buy/recommend ... Asus all suck donkey balls

      Surely you've worked out by now that Asus was making that Dell stuff until they decided to sell stuff on their own.

      Who is making the Dell stuff this week? It's variable quality because it's rebadged stuff from a range of suppliers. Is SuperMicro crap because they were not on your radar since you were only supporting Dell stuff and not the high end of town?

  5. Paranoia amongst the minority. by jellomizer · · Score: 3, Insightful

    Often a minority group thinks it is being persecuted against because the majority doesn't go out of its way to make the minority welcomed.

    I expect Lenovo wasn't really actively stopping Linux however they weren't actively trying to make something that Linux will work on either. They were making sure it would work for Windows though.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:Paranoia amongst the minority. by sims+2 · · Score: 1

      I seem to remember the last Lenovo laptop I used had a UEFI firmware bug http://xen.markmail.org/messag... that made setting up zen more of a pita than it needed to be.

      --
      Minimum threshold fixed. Thanks!
    2. Re:Paranoia amongst the minority. by ichthus · · Score: 1

      ...go out of its way to make the minority welcomed

      But, in this case, they've needlessly (and probably maliciously) gone out of their way to make the minority unwelcome.

      --
      sig: sauer
    3. Re:Paranoia amongst the minority. by meerling · · Score: 1

      By the way, with Lenovos history of shenanigans, like loading unremovable crap on the system, why is anyone buying them in the first place?

    4. Re:Paranoia amongst the minority. by dknj · · Score: 1

      because they made an irresistible deal to windows-based companies that bought them in droves.

    5. Re:Paranoia amongst the minority. by Pentium100 · · Score: 5, Interesting

      So you're saying that despite technology changing and different things being tried, two companies that don't care at all about linux didn't go out of their way to ensure compatibility with your essentially niche desire to install an unsupported os on their machines is somehow a conspiracy against you?

      And yet, as far as I understand this, they disabled the option to turn off fakeraid in BIOS, an option that is present in all PCs that support fakeraid, including the older laptops. Disabling the option does not make Windows run better, so there had to be another reason for doing it. If the reason is not to screw Linux users, then what was it?

    6. Re:Paranoia amongst the minority. by Tharkkun · · Score: 1

      ...go out of its way to make the minority welcomed

      But, in this case, they've needlessly (and probably maliciously) gone out of their way to make the minority unwelcome.

      Or the developers in charge of this new driver forgot about Linux.

    7. Re:Paranoia amongst the minority. by Quikah · · Score: 1, Insightful

      The most logical reason is so that people who buy the laptop to run windows don't break their laptops when they go messing around in the bios. There are tons of options in the BIOS that are not always exposed to the end user. If you need one of those option, then buy the system that gives it to you.

      --
      Q.
    8. Re:Paranoia amongst the minority. by ichthus · · Score: 1

      Jumping to conspiracy concepts is a bit much. ... you are probably a ms hater that wouldn't even pay them for office

      Yep. Given Microsoft's history, any and all conspiracy theories are well founded. They're assholes.

      they don't give a rodents donkey what you do with it.

      *cough* I've not nothing. I'm done.

      --
      sig: sauer
    9. Re:Paranoia amongst the minority. by jstwinkles · · Score: 3, Interesting

      From a UEFI/BIOS dev standpoint, it's the other way around: Windows' requirements are the minority compared to Linux's requirements. Linux is actually pretty much catered to by default without the software dev having to do anything special to get it to boot. Windows is the picky one, so I have a hard time believing that they didn't know what they were doing when they "accidentally" made it so Linux won't boot.

    10. Re:Paranoia amongst the minority. by thegarbz · · Score: 1

      Disabling the option does not make Windows run better

      Actually an analysis in the other story said yes YES it does make windows run better. By forcing fake RAID Windows doesn't load it's AHCI driver which apparently has issues with power management and forces the Intel driver to be installed to get the system running.

      Not an issue on the desktop but definitely something interesting in a laptop.

      This may sound like some grand conspiracy to you, but the reality is that no one gives a crap about Linux compatibility including Intel themselves who rightly should foot the complete blame for not providing a complete set of Linux drivers for their chipsets in the first place.

    11. Re:Paranoia amongst the minority. by Pentium100 · · Score: 1

      Do you actually have to set it to AHCI or is the mere presence of the option to do so is enough to make Windows run worse?

    12. Re:Paranoia amongst the minority. by Megol · · Score: 1

      User: Oh, there's an option in my BIOS* that does something *change* - Now my desktop doesn't load on my HDD, DAMN Lenovo is crap - *uses another computer to spam the world that Lenovo are crooks selling crap*.

      AKA reducing support costs and complaints by not exposing things normal users shouldn't change.

      (* actually UEFI firmware with BIOS emulation)

  6. Re:so unbelievable its posted twice by Anonymous Coward · · Score: 1

    Is this the second posting? I didn't read the first but it seemed to be accusing Lenovo and Microsoft, this one appears to be Lenovo denying the previous claims. That would seem to make them separate stories.

  7. Comment removed by account_deleted · · Score: 2, Insightful

    Comment removed based on user account deletion

  8. It will be fixed in Hurd by jfdavis668 · · Score: 1, Funny

    Don't worry, the driver will be released along with GNU Hurd.

  9. Re:so unbelievable its posted twice by unixisc · · Score: 1

    Yeah, but 2 stories about the same topic - Lenovo's sabotage of Linux on the Yoga. Another one was about Google Allo - first being its availability, and second being about its pulling back on its privacy options, or whatever

  10. Re:Market solution by unixisc · · Score: 1

    Precisely! There is System 76, that now offers a wide variety of choices. Go for those.

  11. Re:Define "linux" by Anonymous Coward · · Score: 1

    Define Linux? Seriously? Its the fucking kernel, that is Linux, the rest of the OS is GNU utilites.

  12. "Security" by Fire_Wraith · · Score: 4, Insightful

    Of course they didn't conspire to block Linux installs - it was all about providing security to the user, by preventing anyone from attacking the BIOS and the operating system. The fact that this includes the user, and prevents them from "attacking" the operating system by replacing it, is entirely unintentional - or so they'd have you believe.

    Sarcasm aside, there is a lot of security-related motivation in attempts to lock down the BIOS, UEFI, etc. The problem is that much of this also has consequences, and we clearly can't rely on companies to simply keep our best interests at heart on their own - but that should come as a surprise to no one here.

    1. Re:"Security" by unixisc · · Score: 1

      An easy solution to this - companies offering the option of having a few particular distros preloaded, to save you from having your BIOS cracked. Pick a few platform distros - Fedora, Debian/Mint, Ubuntu/SteamOS, TrueOS, and you should be off to the races

    2. Re:"Security" by Anonymous Coward · · Score: 3, Interesting

      I just can't understand why this pointless compelxity is being added to BIOS for "security".

      Put in a physical switch hooked to the WE/ (write-enable) or equivalent line of the BIO flash chip. Unit comes with this shipped in the disabled position, with security tape over it to prove it's never been enabled since factory. User can choose to flip the switch in order to load a UEFI user cert or whatever crap is required to install a new OS boot or BIOS update. Flip the switch back when done, presto, "security".

      I truly think Microsoft as one of the primary backers pushing UEFI have done it the way they have, precisely in order to have a future ability to pull sh*t like this. It fits totally in with the long-term plans to remove general-purpose computing from users' hands. Otherwise, why the hell wouldn't a simpler system be in place?

    3. Re:"Security" by Knuckles · · Score: 1

      RTFS, this has nothing to do with secure boot.

      --
      "When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
    4. Re:"Security" by mrchaotica · · Score: 2

      That's not a solution because it still relies on having someone other than the owner decide what's "allowed" to run on the owner's device.

      A real solution would be to have a hardware switch allowing the owner, who has physical access to the machine, to turn the DRM off and replace the master encryption key with one of his own choosing.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    5. Re:"Security" by WaffleMonster · · Score: 1

      Sarcasm aside, there is a lot of security-related motivation in attempts to lock down the BIOS, UEFI, etc. The problem is that much of this also has consequences, and we clearly can't rely on companies to simply keep our best interests at heart on their own - but that should come as a surprise to no one here.

      In this case I don't believe there is any relationship either asserted or implied between taking affirmative action to deliberately disable AHCI and security.

      People were still able to boot from live USB sticks and Lenovo spouted some incoherent PR nonsense "it's not our fault Linux doesn't support proprietary single disk RAID" .. yet they didn't say anything about security as near as I can tell.

    6. Re:"Security" by david_thornley · · Score: 1

      If they preload an OS, they're going to have to field support questions. Lots of people will get a Linux version without knowing what they're doing, and many of them will call with questions. Dell seems to hide its Linux systems where you won't find them if you're not looking for them, perhaps to avoid this (people who seek out the Linux versions are likely to know what they're doing).

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  13. Re:so unbelievable its posted twice by Anonymous Coward · · Score: 4, Funny

    Dear god, no. Can you imagine the horror of listening to Haselton explain the flaws in manishs decision process for determining which stories to dupe and how his weighted reader apathy algorithm is better at finding the articles people want to see duped? For fucks sake man, think of the children.

  14. Lenovo dev team working on it by drnb · · Score: 4, Informative

    As explained in the slashdot story from 3.5 hours ago ...

    A reddit poster offered this, in his link Lenovo says the dev team is working on it:

    ""[–]0xFFFFFF 89 points 7 hours ago*
    Levono is aware of the issue and fixing it: https://forums.lenovo.com/t5/L...
    It is on hackernews, where people are being rational and theorizing that this is not microsofts fault. More like best-buy rep doesn't know what he talks about and the SSD doesn't have support drivers in linux kernal.. Or lenova messed up their bios implementation.
    Luckily we have the reddit witchhunt in full force, so we can make uninformed rants!
    Note: Every single previous similar scenario about linux being locked out has not been microsofts fault, which is why people are sceptical that this is the case this time..
    I also have a Signature Edition laptop, it runs linux fine..""
    https://www.reddit.com/r/linux...

    The Lenovo link has an official post saying:

    "Re: Yoga 900-13ISK2 - BIOS update for setting RAID mode for missing hard drive on linux install Options
    07-27-2016 10:04 AM
    Thank you for confirming it is still not possible to install Linux on Yoga 900-13ISK2 systems.
    This issue has been escalated to the Development team. I am unable to offer a timeframe for fix at this stage in the investigation. With previous cases, BIOS fixes have been delivered anywhere from several weeks to several months.
    I will post again when I have more information on the investigation."
    https://forums.lenovo.com/t5/L...

    1. Re:Lenovo dev team working on it by Doctor_Jest · · Score: 2

      The previous AC is right about one thing. Microsoft is convicted of abusing monopoly power. You contradict yourself. The parent is talking about evidence. Evidence of Microsoft's activities. Simply saying "a Best Buy rep" nullifies this little incident doesn't make the overall picture untrue. I'm not particularly "anti" Microsoft (I have an XBox 360, well I've had 5, thanks MS QA!) but I do know they will do lots of shady shit to get the advantage. It's documented in trial transcripts. It seems your willingness to defend Microsoft has compromised your cognitive ability..... just sayin'.

      --
      It's the Stay-Puft Marshmallow Man.
  15. Re:so unbelievable its posted twice by Richard_at_work · · Score: 2

    This story is a couple of hours after the allegation story, if that story was updated with the denial and explanation now, there would be near zero discussion on the denial and explanation while the outrage about the allegation would stand in full.

    That is why something as big as this is due two separate stories when the allegation and denial are that far apart - now go discuss the new "information" on the topic, does it change any viewpoints from the last story? Lets watch and find out.

  16. Smells fishy... by friesofdoom · · Score: 2

    This doesn't fit with the reply (from levono i assume) that the guy in the first story on /. said he got:

    When he complained that he was unable to install Linux, the answer he got was: "This system has a Signature Edition of Windows 10 Home installed. It is locked per our agreement with Microsoft."

    1. Re:Smells fishy... by shutdown+-p+now · · Score: 3, Informative

      The first reply wasn't from a Lenovo representative. It was from a Best Buy "Lenovo product expert".

    2. Re:Smells fishy... by thegarbz · · Score: 1

      This doesn't fit with the reply (from levono i assume) that the guy in the first story on /. said he got:

      When he complained that he was unable to install Linux, the answer he got was: "This system has a Signature Edition of Windows 10 Home installed. It is locked per our agreement with Microsoft."

      Sure it does. Just follow through the logical analysis of a typical communication with a customer service guy:

      a) they don't know what they are talking about.
      b) they don't know what you're talking about.
      c) they will say anything that sounds fancy to say that their product should work an you're using it wrong.

      He didn't even mention Linux and probably knows as much about it as a typical ISP customer support agent. I still lie to those people and tell them I'm running Windows. Then I make a coffee while I pretend to reboot the machine so I can tell them "oh look it's still not working".

  17. Re:Never attribute to malice ... by friesofdoom · · Score: 5, Informative

    When he complained that he was unable to install Linux, the answer he got was: "This system has a Signature Edition of Windows 10 Home installed. It is locked per our agreement with Microsoft."

  18. Linux has history of problems with laptops by drnb · · Score: 1

    Now, please let me load Linux onto any Chromebook. That's what I really want.

    That is what I did when I wanted a Linux laptop, repurposed a Chromebook.

    Why? Because Windows laptops are well know to have Linux compatibility problems. There is no existing reasonable expectation of Linux compatibility for laptops as there is for desktops. Laptop compatibility is still a Linux wish list item. Buyers still have to do their homework.

    1. Re:Linux has history of problems with laptops by Baloroth · · Score: 4, Interesting

      Rather ironically, the Thinkpad series of laptops from Lenovo have excellent (in my experience) Linux compatibility. Lenovo even publishes compatibility certifications for them. I use Mint on a T450s and it worked nearly-perfectly out of the box (only issue I has is with the touchpad, but I prefer the nub mouse anyways and leave the touchpad disabled most of the time).

      --
      "None can love freedom heartily, but good men; the rest love not freedom, but license." --John Milton
    2. Re:Linux has history of problems with laptops by drnb · · Score: 1

      Pro vs Consumer hardware. A Pro product having more money for testing and support. Plus the Linux community being more of a Pro thing than a Consumer thing.

    3. Re:Linux has history of problems with laptops by MSG · · Score: 2

      Depends on the model. The second generation Thinkpad X1 Carbon didn't work with Linux *at all*.

      If you want a Linux laptop, look for someone who actually supports Linux on the laptop. Dell has a few, including their XPS 13 developer edition. Purism's Librem laptops are a little more expensive, but specifically built for Linux. There are a handful of other vendors that primarily support Linux.

      Lenovo has been hit-and-miss for a while now, and this isn't showing much that's recent:
      https://support.lenovo.com/us/...

    4. Re:Linux has history of problems with laptops by sandoval88419 · · Score: 1

      You don't imagine the pressure the manufacturers undergo from giant corps, especially microsoft. In this case Lenovo should be considered an OEM of Microsoft (this alone would have interesting antitrust implications).

      What'd be great if Lenovo wants to sell locked down Microsoft appliances and stay in the Linux business at the same time, would be them explicitely selling pre-installed Linux PCs and/or putting a penguin sticker on their fully Linux supported PCs.

      I'd happily buy a pro high-end laptop from them provided they commit to a full Linux support and advertise it.

  19. Re:The operating system is named after the kernel by MightyMartian · · Score: 1

    Be sure to tell Stallman and his devotees

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  20. Re:PCIe ssd? Raid??? by omnichad · · Score: 1

    I'll agree with you on proprietary RAID, but not on PCIE SSD. That's one of a few fairly standard choices to either move beyond the speed of SATA or just shrink the interface and hardware.

  21. Re:Missed a step... by silas_moeckel · · Score: 1

    Your assuming a 2.5 drive thats are getting to be a big space eater in notebooks and they are moving to pcie for speed in the m2 format. It's a bit harder when it's a pcie drive.

    --
    No sir I dont like it.
  22. Re:Market solution by HiThere · · Score: 1

    Personally, I've had pretty good experiences with ZAReason, vendor of Linux laptops, desktops, and servers.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  23. Re:Market solution by unixisc · · Score: 1

    I agree, but it spares one the pain of finding out - while or after installation - that WiFi does not work, or sound does not work, or whatever. With 76, since the business is selling Ubuntu, that's already taken care of. Plus, while talking to them, one can ask whether they can preload steam or whatever. Also, a System 76 would start at $700. Not the $250 that many would like to pay, but you know that what you are getting works w/ Linux OOTB

  24. Re:Never attribute to malice ... by unixisc · · Score: 1

    Precisely - is its interface worse than KDE or Gnome or LXDE or XFCE or LXQT or Razor-qt or any of the myriad DEs out there?

  25. Re:Never attribute to malice ... by Anonymous Coward · · Score: 1

    Wow. We're going to start to use that weird mental gyration again? When will you learn that Android is not Linux. They use the same kernel, yes but they don't offer the same functionality. When are you people going to get with the program and not sound like some Fandroids or It n00bs?

    There's a world of difference and if you can't see that then I guess you probably don't know much about Linux and all it entails.

  26. _Crap by stooo · · Score: 1

    Lenovo is total crap

    --
    aaaaaaa
  27. Time will show...and within the week. by HiThere · · Score: 1

    If they haven't fixed this within the week, I'm going to consider this malicious intent. If they do, I'll consider it sloppy QA.

    In either case Lenovo have lost considerable reputation in my eyes...and this isn't the first time they've walked the edge between malice and incompetence, so they were already sliding down. I doubt that I'll recommend them to anyone for any purpose after this, but new stories are always popping up, and this isn't yet egregious enough that I'm sure I'll remember them as "always avoid".

    The reason for "within the week", is that by then my opinions will have set, and I'll have my attention off this story. It gets pretty hard to change my mind after that, and currently I'm leaning towards malicious.

    P.S.: While I'm only talking for myself, I don't delude myself that my thoughts and opinions are unique. So for Lenovo time *is* of the essence. If I don't become convinced that they weren't malicious this story will tack on the addendum "and then they lie about it".

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
    1. Re:Time will show...and within the week. by Tharkkun · · Score: 1

      If they haven't fixed this within the week, I'm going to consider this malicious intent. If they do, I'll consider it sloppy QA.

      In either case Lenovo have lost considerable reputation in my eyes...and this isn't the first time they've walked the edge between malice and incompetence, so they were already sliding down. I doubt that I'll recommend them to anyone for any purpose after this, but new stories are always popping up, and this isn't yet egregious enough that I'm sure I'll remember them as "always avoid".

      The reason for "within the week", is that by then my opinions will have set, and I'll have my attention off this story. It gets pretty hard to change my mind after that, and currently I'm leaning towards malicious.

      P.S.: While I'm only talking for myself, I don't delude myself that my thoughts and opinions are unique. So for Lenovo time *is* of the essence. If I don't become convinced that they weren't malicious this story will tack on the addendum "and then they lie about it".

      It's been with the developers since last July. So I guess you're late to the party.

    2. Re:Time will show...and within the week. by HiThere · · Score: 1

      But what's important for long term public perception is "Time since it was widely known". Even that oversimplifies, as when someone new hears about it, their opinions will remain flexible for awhile, and then, as their attention shifts to something else, the opinions will solidify and become more difficult to change. New memories are easy to alter.

      That I'm "late to the party" is no surprise as I don't regularly buy any computers, and it's been awhile since I've looked at buying a laptop. (And when I did I wasn't looking seriously at Lenovo, though I don't remember why.) That said, I remember being quite unimpressed by the description of the "Yoga keyboard", which would already have me looking at other manufacturers before I considered Lenovo. But being "late to the party" is rather irrelevant to my point, and your point only makes it more likely that I'll consider the change malicious. But it won't affect most people, and only a few who read the article will read this far down in the posting tree.

      FWIW, I recognize that my opinions are significant only in so far as they are similar to the opinions that many other people will have. Actually, others opinions are much more significant as I haven't actually bought a Lenovo computer since they were a part of IBM.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
  28. Re:Never attribute to malice ... by wierd_w · · Score: 1

    What's stopping you?

    Many chromebooks can have a seasbios legacy boot mode installed without risk at all.

    Check this out, for instance.

    https://johnlewis.ie/custom-ch...

    I am posting this from a Celes right now.

    Failing that, you could try Crouton:
    https://www.linux.com/learn/ho...

    The main issue with booting real linux on a chromebook is the use of the SPI bus instead of a legacy PCI bus. This makes for serious issues with getting SDCard slots, keyboards, and mice running.

    Linux can fix that by adding better support for SPI based devices in mainline, but clearly it is google's fault. (rolls eyes)

  29. BIOS security and Flash by unixisc · · Score: 4, Informative

    Former flash memory industry worker here. Flash does not work that way. Write Enable is attached to whatever logic circuitry is there - to be asserted following the sequence of address/data write cycles from the CPU or controller to the flash. Write Enable is a dynamic signal tied to the controlling circuitry and logic - it's not something connected to a switch that can be turned on or off by the system's owner.

    What you are thinking about is something called Write Protect - which locks a flash, but this can't be a standard solution, b'cos no 2 vendors implement it the same way. Some lock the entire flash i.e. the entire BIOS. Some lock the entire top few sectors and/or bottom few sectors. Some allow the user to select which sectors are to be locked when Write Protect is asserted. Yet, some flash have no Write Protect pins at all. Motherboard vendors - meaning the Asusteks, Gigabytes, Quantas, Compals, Arimas, et al are always cutting deals w/ the likes of flash vendors for the cheapest flash out there, and their designers are required to have interchangeable parts so that they can pit their suppliers in a price pissing contest w/ each other. Since WP# varies, result is the designers would deliberately either make WP# a no-connect, or tie it high to make sure it's permanently disabled. Thereby defeating your solution.

    The whole history of BIOS started w/ it first being on PROM/EPROMs. But then, as motherboards became more advanced and in-system re-programmability became necessary, flash memory started replacing them. Usually, it would lock the 'boot blocks' of the flash - meaning either the top few or bottom few sectors, depending on where the boot code of the OS was supposed to reside. However, the rest of the flash was still exposed and vulnerable to being corrupted, which is why the UEFI and the Core Boot conventions were developed.

    The real solution to this whole boot thing is the respective projects - be it GRUB or Linux or BSD - coming out w/ a comprehensive solution to UEFI. I know that FreeBSD has come some way in that, but still doesn't allow it such that I can set UEFI protection while still booting from an USB drive (which is how TrueOS wants to distribute the OS). That would help a lot more than playing footsie w/ the default settings of the PC.

    1. Re:BIOS security and Flash by unixisc · · Score: 1

      It's not a question of how often you need to write it, but how many bytes you need to write? These are programmed a byte at a time, so your WE# will be toggled a lot. If you are gonna attach a pull-up to that, then your current drawn will also be pretty high. No, this idea would be a non-starter w/ most system designers. A Write Protect is a cleaner way, except that there are some major vendors who don't support it. Partly due to the fact that JEDEC doesn't have a standard definition of how it should be implemented, so vendors just talk to major chipset designers and come up w/ the best solution for a particular situation

    2. Re:BIOS security and Flash by seksi-seppo · · Score: 1

      Former flash memory industry worker here. Flash does not work that way. Write Enable is attached to whatever logic circuitry is there - to be asserted following the sequence of address/data write cycles from the CPU or controller to the flash. Write Enable is a dynamic signal tied to the controlling circuitry and logic - it's not something connected to a switch that can be turned on or off by the system's owner.

      Ahem... A simple ON/OFF (not ON/ON) switch could control whether the host WE output is connected to flash WE input or not (with big enough pullup/down resistor (can't remember the polarity, won't bother to check the sheets) on the flash side to set default state when disconnected) - in the case it's in OFF position the host WE signal simply goes nowhere. Please don't get me wrong - I'm not trying to argue that this would make much sense (could make, maybe it doesn't), just wanted to point out you're wrong (you're welcome!).

    3. Re:BIOS security and Flash by unixisc · · Score: 1

      Theoretically, anything can be done. But if anybody wanted to use flash in this way, that solution would probably have looked for a migration to PROM (or what we in the industry called OTP - one time programmable). If you're gonna have a design where either nothing goes to WE#, or that it's controlled by a switch (another cost increment), that's just something where, for a density of 8M bytes, they will just ask to replace it w/ an OTP. And then you won't be able to change ANY BIOS settings EVAR

  30. Re:Missed a step... by kruug · · Score: 1

    It's not the disk itself, it's the controller between the disk and the rest of the system.

  31. Re:Define "linux" by blackomegax · · Score: 1

    Lenovo: We 100% support linux on this laptop! You can install Bash and Ubuntu libs on Windows 10 just fine!!!!!!!!!!!!1

  32. Re:Never attribute to malice ... by unixisc · · Score: 1

    Android is not Linux, but what about ChromeOS?

  33. Re:Missed a step... by petermgreen · · Score: 1

    Most motherboards (both desktop and laptop) have multiple modes for the disk controller.

    "Legacy" mode emulates something similar enough to IDE for old operating systems (think winxp) to boot without additional drivers.
    "AHCI" mode uses the AHCI standard to communicate with the OS. Older operating systems had trouble with this but all recent ones support it out ot the box.
    "RAID" mode enables the use of the fakeraid support in the bios and requires a specific driver.

    Note that being in "RAID" mode doesn't nessacerally mean you actually have a raid array.

    My understanding of the issue here is that the controller is stuck in "RAID" mode and linux doesn't have a driver for that particular controller in "RAID" mode.

    --
    note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
  34. Re:Never attribute to malice ... by iris-n · · Score: 5, Insightful

    If the issue was only that Linux lacked drivers for their SSD configuration that wouldn't be a problem (even though a bit of a dick move from their side). The problem is that there was BIOS setting to change the configuration from RAID to AHCI, but this setting was locked down. The person had to go through some pretty heroic lengths to unlock it.

    Not having a Linux driver? That's explainable by stupidity.
    Not having a legacy compatibility mode? Could have been explained by stupidity if it were the case.
    Having a legacy compatibility mode, but making it inaccessible without a soldering iron? That's just malice.

    And frankly, if the company is even considering locking down the BIOS like this, it shows that they have a very weird idea about who owns the damn laptop, and they're never getting my money.

    --
    entropy happens
  35. Re:Market solution by TsuruchiBrian · · Score: 1

    I don't think the $300-$500 penalty is from lack of crapware. I think it is from the lack of economies of scale that other vendors have.

    I like the idea of buying a laptop that has hardware chosen based on it's ability to run linux well, rather than simply hoping that linux works well on it after reading a bunch of forums, and I don't mind paying a premium for that.

    I was actually about to buy a lemur, but recently determined I need to be able to run Autodesk Fusion 360, which only runs in windows, plus the lemur doesn't have a 4k screen, which is something I'd like to have.

  36. Business Laptops by DrYak · · Score: 3, Informative

    you don't know the whole story.

    lenovo is many companies. their business laptop division is nothing like the 'yoga crap' that they sell consumers with crapware.

    You mean the Thinkpad line that they acquired from IBM ? Yes, that one is an entirely different kind of beast.

    - The good thing is that they are very easy to repair. (In addition to being very sturdy)
        Whereas with some other constructors you can find two laptops that have the same official name, but different internals, to the point that their customer service actually asks you to give part of the serial number instead (HP, I'm looking at you...)
      With Thinkpads, it's actually the opposite: plenty of different models share common parts (e.g.: the keyboard is usually the same across lots of models).
    - The bad thing is all the BIOS / Firmware weirdness. Older laptops I've seen didn't have a full BIOS Setup. Only a couple of basic stuff could be change from the setup. Most of the settings where handled by DOS tools (like settings IO Ports and IRQs).
    And the whole black/white list fiascos date back from IBM time - they "had to protect their business", i.e.: make sure you could only buy mini-PCI cards from their (expensive) shop, instead of any compatible after-market 3rd party part.

    the spyware and phone home stuff does not tend to exist on the business level lappies. business guys would not put up with that

    One of the main reason is that upon buying new equipment, the IT department of most business tends to reinstall a whole new OS from scratch (usually combined with all the necessary crypto-layers, remote-access tools, etc.)
    So trying to pre-install any crap on a business laptop is futile... ..unless you manage to get it running on the "Intel ME" (The "lights-out" management engine from Intel : a separate low-power core that runs a small webserver that enables the IT department to do remote management on any corporate workstation or laptop, even when the main CPU is shut down, as long as the device is connected some how to the corporate network) or "IPMI" (the industry standard for the same functionnality used by anyone else beside Intel).
    This firmware is currently NOT open, and can't be installed by anyone. It only comes together with the BIOS/EFI upgrades.
    And researchers has already found tons of vulnerabilities in these firmwares. To the point that you don't actually need a real backdoor/spyware to spy on users, you just need to abuse one of the multiple exploit in the wild.

    Current best practice :
    - for servers : keep the management on a separate private network.
    - for laptops : just kill the function, and ask the user to physically bring the laptop whenever you have maintenance to do. The remote access isn't worth the security risk.

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
  37. Neither Android nor ChromOS are Linux by Anonymous Coward · · Score: 1

    Neither Android nor ChromOS are Linux, they are their own operating systems hosted by the Linux kernel. The Linux kernel hosts many things, embedded applications in devices and appliances all the way up to operating systems like the preceding.

    In order to run the Linux operating system on a ChromeBook you have to disable firmware/boot security and "replace" the ChromOS with the Linux OS.

    1. Re:Neither Android nor ChromOS are Linux by Cro+Magnon · · Score: 1

      Is there a "Linux" OS? There's a Fedora OS and an Ubuntu OS, both of which use the Linux kernel, but are they any more "Linux" than ChromOS or Android? More GNU, certainly, but all the above are technically Linux.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  38. Linux support is important for diagnostics by slincolne · · Score: 1
    It's fair for people to come out and state that installing Linux on these devices is not a common use case, however what people often forget is that there are a number of tools that people use to diagnose PC faults or otherwise maintain their computer that are built on Linux boot media.

    For example, Kaspersky make a handy rescue disk that you can burn to CD or install on a USB drive for performing offline scans of computers. If these Lenovo computers have crippled access to their SSD drives (intentionally or otherwise) then these tools won't be able to see the SSD and disinfect the computer.

    You also have tools like GPARTED for repartitioning disks, DBAN for erasing disks prior to disposal, and I suspect there are a range of other useful rescue and recovery tools that rely on Linux as well.

    By not allowing people to use these tools, it's likely that problems that could otherwise be fixed will only be repairable by doing full system erases and rebuilds, or returning the laptop to Lenovo for repair.

    The fact that these computers don't run Linux on a 24x7 basis isn't the issue - its that when you need to boot them of Linux (installer, libe install, or revovery tools) the ability is not there.

    I doubt it's a deliberate decision by Lenovo - however it does indicate that whatever design and manufacturing criteria they have for their products is not particularly well thought out, and doesn't speak well for the quality and utility of their other products.

  39. Re:Never attribute to malice ... by NotAPK · · Score: 1

    "Android is not Linux"

    AINL

    I can only pronounce this as "ANAL".

    Love it.

  40. Re:So much whining by erapert · · Score: 1

    They aren't selling to Linux users, if you don't like it, take your business elsewhere.

    System76 sells Linux laptops
    And so does Dell

    Just sayin'

  41. Re:The operating system is named after the kernel by Anonymous Coward · · Score: 1

    Hahaha, you can't count!

  42. yeah right. by JustNiz · · Score: 1

    >> today, a Lenovo spokesperson claimed the Chinese giant "does not intentionally block customers using other operating systems on its devices and is fully committed to providing Linux certifications and installation guidance on a wide range of products."

    Thats great. I'm sure that Lenovo are right now working hard to rush a new unlocked version of the BIOS out that fixes all the issues.

  43. Re:Market solution by exomondo · · Score: 1

    Precisely! There is System 76, that now offers a wide variety of choices. Go for those.

    You can even get Dell Inspiron, Latitude and Precision laptops with Ubuntu pre-installed.

  44. Re:Never attribute to malice ... by thegarbz · · Score: 2

    I see you've never talked to a customer service person before so let me give you a quick primer:

    a) they don't know what they are talking about.
    b) they don't know what you're talking about.
    c) they will say anything that sounds fancy to say that their product should work an you're using it wrong.

    Now the other answer we got from higher up is that Lenovo is working on a BIOS update have given a time frame from a couple of weeks to a few months. But really all of this is beside the point since the reason the laptop can't run Linux has nothing to do with Lenovo, a BIOS setting, or anything, but rather that Intel haven't provided an easy working driver for their chipset to work in FakeRAID under Linux. This goes years back. Just look at the multi-page how-tos and screw arounds that people have used to get it working.

    If Intel provided proper drivers then Linux would run regardless of the BIOS setting.

  45. Re:Never attribute to malice ... by thegarbz · · Score: 1

    Having a legacy compatibility mode, but making it inaccessible without a soldering iron? That's just malice.

    The other story had a link explaining the most likely cause of this was to force Windows to only use an Intel driver rather than allowing it to use AHCI, something which apparently has caused battery life issues on this chipset.

    I'm inclined to believe this was done with good intentions but someone stupid enough to consider that the legacy option exists for a reason.

  46. Re:Never attribute to malice ... by Bite+The+Pillow · · Score: 1

    That's the answer, doesn't make it true. I've had many instances of being told many conflicting things, enough that I can't quote one response and consider it final.

    What happened to critical thinking, or at least considering alternatives?

    Taking a fact that matches your beliefs, yet is not actually true, is literally the whole problem of the current USA election cycle. And you are part of the problem, regardless of your country of citizenship.

    In addition, sibling post is correct about customer service repeating talking points, frequently without understanding. Same problem.

    Stop being the problem.

  47. Re:Well by Doctor_Jest · · Score: 1

    But if you read some of the AC's in this thread, being "Anti-Microsoft" clouds our ability to discern fact from fiction. :) Gotta love the Microsoft Astroturfing...

    --
    It's the Stay-Puft Marshmallow Man.
  48. Re:Never attribute to malice ... by iris-n · · Score: 1

    This doesn't make any sense. This was a BIOS setting, Windows wouldn't be able to change it even it if wanted to.

    And AHCI causing battery life issues, really? This standard is old, and widely used. It is extremely unlikely that the chipset would be made just to work with RAID and AHCI remain untested. Most likely they just took some chipset that had been working with AHCI for years and added RAID support. I'll believe your claims about battery life if I see a benchmark.

    --
    entropy happens
  49. Re:The operating system is named after the kernel by Megol · · Score: 1

    Seems correct for me? 1, 1, 2, 3, 5, ...

  50. Re:Never attribute to malice ... by Megol · · Score: 1

    You have never done support I see. Hint: you are so fucking wrong - people do things they have no fucking idea what it'll do with their system just because they are "so good" with computers. Low level formatting because (insert reason) and then complain their system doesn't load? Forcing an expansion card or memory stick into some place it shouldn't go? Flashing a new BIOS that is intended for another motherboard (requires forcing the process as checksums etc. doesn't match)?

    Users do stupid things all the time, locking down options are a good way to reduce support costs.

  51. Re:Missed a step... by fedos · · Score: 1

    See, if you had read the article then you wouldn't be looking like such a complete idiot right now.

  52. Re:Never attribute to malice ... by strikethree · · Score: 2

    The person had to go through some pretty heroic lengths http://imgur.com/a/ox4Ey to unlock it.

    Now THAT was hacking. This is the EXACT definition of hacking. Thank you for linking that.

    --
    "Someone needs to talk to the tree of liberty about its ghoulish drinking problem." by ohnocitizen
  53. Re:Never attribute to malice ... by thegarbz · · Score: 1

    This doesn't make any sense. This was a BIOS setting, Windows wouldn't be able to change it even it if wanted to.

    My point exactly. The BIOS setting forces Windows to not load it's AHCI driver. In other news if you tried to do a vanilla install of Windows 10 on this laptop it will also fail to detect the SSD. This all comes down to attempting to force a host to use Intel's RAID driver which happens to not exist for Linux.

    And AHCI causing battery life issues, really? This standard is old, and widely used.

    Since when has the age of a standard had anything to do with the out-of-the-box driver working for it flawlessly with full functionality, and likewise the ability for a vendor to produce a 100% bug free chipset, especially considering that many of these options are likely "value added".

    Most likely they just took some chipset that had been working with AHCI for years and added RAID support

    Again, an Intel problem. This is their integrated chipset we're talking about.

  54. Re:So much whining by exomondo · · Score: 1

    And HP. Why not vote with your wallet and support those that support you rather than giving money to both Lenovo and Microsoft.

  55. Re:Never attribute to malice ... by iris-n · · Score: 1

    No, this is not your point exactly, it is exactly the opposite. If the BIOS was set to RAID Windows would simply fail to load. It wouldn't search through the BIOS to see whether there existed a AHCI setting and then flip it. Making the setting inaccessible only fucks the user, it doesn't change anything else.

    --
    entropy happens
  56. Re:Never attribute to malice ... by friesofdoom · · Score: 1

    To me, the fact that they have not publicly refuted the statement from service agent means that it is probably correct and they are just trying to sweep it under the carpet...

  57. Re:Never attribute to malice ... by friesofdoom · · Score: 1

    http://imgur.com/a/ox4Ey
    Clearly, it is not a driver issue, it's a locked bios issue. The original customer support was correct and higher up levono exes are now lying to the press.

  58. Re:Never attribute to malice ... by thegarbz · · Score: 1

    Except that being a signature series laptop has zero to do with linux and there's plenty out there that run it just fine.

  59. Re:Never attribute to malice ... by thegarbz · · Score: 1

    Err it IS a driver issue. The RAID driver isn't present in Linux. No more no less. The fact that Lenovo's BIOS doesn't expose AHCI has nothing to do with Linux not running on hardware that doesn't have a driver for it. Reports are there were reasons to disable it as well due to buggy AHCI support in Windows.