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Samsung Permanently Discontinues Galaxy Note 7 (twitter.com)
After the replacement units of Galaxy Note 7 also started to catch fire, Samsung is now permanently discontinuing its latest flagship smartphone (Editor's note: the link could be paywalled; alternate source), the company said today. The news comes a day after Samsung halted sales of Note 7 once again and began asking users to return the device. So far nearly 50 incidents of Note 7 causing fires have been reported. More importantly, many people have been physically injured with their new Galaxy phone catching fire. WSJ reports: Samsung said in a filing with South Korean regulators on Tuesday that it would permanently cease sales of the device, a day after it announced a temporary halt to production of the smartphones. "Taking our customer's safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7," the company said. The move comes on a day when Samsung shares tumbled 8%, its biggest one-day decline in eight years, amid increasing pressure after a new string of reported smartphone fires in the U.S.
great story
where is link? where is info
The US CPSC has asked consumers to power down all Samsung Galaxy Note 7 phones, whether original or replacement. As in, permanently.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
Samsung Galaxy Note 7 was built to blast.
Samsung Galaxy Note 7 is the best bang for your buck.
Samsung Galaxy Note 7 sees explosive growth.
Samsung Finishes Last Round of Their New IED Beta Testing
Ok I admit that I use iOS devices more than android. But why the hate towards Samsung with the good riddance.
I would much rather see them fix the phone so it's users will have a nice safe phone. Vs what it would be now a possibility exploding collectors item. That in 20 years you can sell to a collector for about a grand.
Samsung has been pushing the quality of Android phones. They are no longer cheap Apple rip offs but their own phone market. Where Apple has to take notice and the competition impress their phone as well.
If something is so important that you feel the need to post it on the internet... It probably isn't that important.
I heard about the touch disease. But not the phones exploding when using approved devices. There were some issues a while back where people got some third party chargers that they were plugging there phone straight into the AC socket.
As for the Touch Disease it is a problem but it isn't affecting people's safety.
If something is so important that you feel the need to post it on the internet... It probably isn't that important.
Apple's defects are killing people and setting planes on fire.
Not a dupe. Related but different story.
I know Slashdotters are infamous for not reading the article, and occasionally not even the summary, but not even reading past the first word of the headline? You've broken some new ground there, I believe.
It's not a dupe. The previous story talked about Samsung halting sales of Note 7. The company has since changed its stand on the matter. Please read before commenting.
Heads are going to roll all around after an event like this one.
Somebody will probably end up writing a book on what went on inside, because I imagine that the internal meetings had some serious drama involved.
I hope there's going to be a post-mortem at some point, because it would be very interesting to find out what went wrong in the end. Rogue manufacturer? Bad quality control? Maybe the phone doing something wrong with charging, as somebody suggested on reddit?
I could care less, but then I wouldn't have posted at all.
My ism, it's full of beliefs.
How is this possible if only 50 phone fires have been reported and the majority of those reports are unsubstantiated? Is this a new use of the word "many" that I have been unaware of? Does the word "many" mean "extremely few compared to the number of sold phones" in this context?
Please read before commenting.
Wow, you really must be new here.
To have a right to do a thing is not at all the same as to be right in doing it
Kind of funny how people call Apple users "worshippers" and "fanboys" while at the same time pretending Samsung's exploding phones are just a minor problem that people shouldn't make such a fuss about, on the same level as a touch display glitch.
Worshipping Samsung a little too much, perhaps?
if they are unwilling to make a phone with user replaceable battery, serves them right. this could have been so much cheaper for them.
Get some perspective man.
Samsung's phones are a health hazard. They could kill you.
Apples touch disease, though unnaceptable from a consumer point of view, falls squarely in the domain of "first world problems". They won't kill you. They won't harm you. They'll just cause you a slight annoyance (having to ask Apple for a replacement, which, depending on specifics, they might do for free).
Also, the instances of Apple devices catching fire are extremely rare, and are caused by mishandling the device (like, for example, using some crap charger).
Samsung's instances are caused by a defect that they themselves have already admitted existing. Though they haven't exactly clarified what they've fucked up, leaving people - such as yourself - a thin hope that it might just be a bad batch of batteries, totally ignoring that a) replacing the batteries didn't fix the problem and b) that there are only a handful of battery suppliers, and they supply everyone else.
A manufacturing defect on the batteriez would not just affect Samsung devices, they would affect everyone's devices.
Who are you accusing of hating here? The Wall Street Journal for publishing this article? Samsung for discontinuing the model? Or maybe msmash for submitting the story here?
Is this not a newsworthy topic? Is this not a current red-hot issue in the tech world? Is this not news for nerds?
How is it that you think that this is a political issue, or one driven by hate? Do you think that we should meekly accept phones that explode on us? You accuse others of being fanbois, but I can't think of any excuse to wanting us to remain silent on this issue other than you being a fanboi yourself.
Now, Samsung, kindly go back to producing 10 and 12 inch tablets with proper S Pen support and Miracast.
"Nine times out of ten, starting a fire is not the best way to solve the problem." - my wife
And yet the most recent bit of information on Samsung's own website is this release which is the one quoted in the previous story. Their investor relations site doesn't contain any references to a permanent end of production either.
So are these stories reporting new facts and Samsung just hasn't updated its websites yet, or are they misunderstanding the earlier release, inferring the word "permanent" when it wasn't in the original information?
...for new year's eve. It will make an amazing firework!
...until Samsung declare themselves an Islamic Caliphate
I am more concerned with my exploding toploading washer
As far as I know all exploded notes were caused by using cheap and broken usb cables so I'm not sure that point is valid.
Considering that the charger is in the phone itself and all the usb cable does is provide 5v power to the phone, how could the cable cause the battery to catch fire?
While both vendors definitely have their fanbois, a more empirical stance would be to take a look at the level of impact vs. probability of it happening and assess accordingly. The Samsung Note 7 issue appears like it might be a major issue with a minor probability (so far, at least - based on the number of confirmed incidents vs. phones shipped), where as Apple's is a more moderate issue but with a higher probability - quite how high is hard to say as hard data is lacking, but when multiple repair shops are saying it's "quite common" it seems likely it's significant. Factor in Apple's problem covers a few year's worth of shipped products across multiple models whereas Samsung's only covers a relatively small number of pre-orders and other early adoptors for a single model, so yeah, I'd say Apple has the greater problem to solve.
UNIX? They're not even circumcised! Savages!
It was already outdate anyway at the rate that samsung is shoting phones out...
The Note7 sucked - only 6% faster than the S7 on benchmarks. GearVR needs the upcoming Tegra x2, but that's going to require an external battery pack and active cooling on the device to give it the 20 watts it needs.
Considering that the charger is in the phone itself and all the usb cable does is provide 5v power to the phone, how could the cable cause the battery to catch fire?
Pretty easily, if your name is Wile E. Coyote.
your post has zero to do with the topic at hand, or any derivative topics in these comments section.
Wow, can you imagine the amount of upset this will cause to the supply chain and also to the thousands of people involved in designing, building, and who were supposed to sell this phone?
The assembly and manufacture of these phones employs thousands of people, spins up parts supply chains for years (and already did for months in preparation), and was planned to use a significant chunk of the global capacity of glass, machine tools, electronic components, transportation, labor, etc. Now which all will have to find new places to go, which will take more than a few months.
Regardless of how you feel about Samsung in general, the "hidden", not as public, effects of this very big mistake will affect many, many peoples' lives in a real way (aside from a handful of people at the top).
AC fanbois' diversionary tactics are working marvelously in this thread
It's totally legitimate to contrast the pooh-poohing of Samsung completely abandoning a flagship product over safety problems with how Slashdot would be reacting if this were Apple
Do you have a Samsung Note 7?
I bet that at some point one of these two tings have been brought up by engineers within the company:
Why was this information not passed on? What manager didn't react to it?
This goes way beyond a simple hardware issue.
Cite? I have yet to see one solid article on the nature of these failures. If it is a bad USB cable then why did Samsung do a recall on the device?
"more moderate"
Indeed.
Maybe throw in some very small updates so the specs aren't -identical-.
Moderating this as flamebait is silly. Having a user-replaceable battery is a desirable feature, at least for me.
To discontinue a flagship product, now THAT takes courage.
What if we look at it as a feature, not a bug? An initial hypothesis for further brainstorming, - imagine if a person breaks a law, and there is a court decision for it, the special message is sent to the criminal's smartphone, wherever he is, and the smartphone ignites.
It could be used also in cases when a smartphone is stolen.
To be fair to Samsung, they acted quickly (for a large corporation) and did the right thing with an recall and then halting production. Compare to Apple, who typically deny the problem for a few years and then create a repair scheme for people who didn't already discard the device or pay to have the hardware fixed. Usually seems to require a class action lawsuit too.
Samsung aren't perfect by a long way, and I don't buy their hardware any more because of lack of features and their annoying Android skin, but compared to Apple... Well, you can't really compare them, can you? Apple knew about the bending problems, didn't do anything, denied warranty replacements and is now in denial about the inevitable failures resulting from repeated flexing a year down the line.
const int one = 65536; (Silvermoon, Texture.cs)
SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
I imagine Samsung will issue a statement later saying that removing the Note 7 from production took "courage".
Summation 2
It's sad that Samsung has to discontinue their smartphones over problems like this while Apple denies that the problems exist.
They should've ceased production and retail sales months ago. Alas, making money is a higher priority than customer safety. How the heck do you keep shipping something that explodes like an unpredictable time bomb? What do you say to that, fandroids?
Having a user-replaceable battery is a desirable feature, at least for me
It's desirable because it often saves you money. And that's why it's undesirable to the phone manufacturers. They want your phone to last at most 3 or 4 years. Non-user replaceable batteries and constant, yearly OS upgrades ensure that goal.
This would happen anyway - manufacturers ramp up the hiring of people before the launch and then ramp them down. And it is less bad than you make it out to be. Customers will buy other phones. There is a lot of overlap in the supply chain for today's smartphones. The further downstream you go from Samsung, the less the impact. Even if people do a 180 and buy an iPhone, it will increase business in a different part of Samsung and people will get reallocated. And Samsung will accelerate their next-gen phone with more engineers focused on new product and less engineers on field issues (since most of those from their current phone have been address in the manufacturing line).
get a room, you two!
It's my understanding that exploding notes occurred in the US. I know we have slipped, but I still think it qualifies as a first world problem. Not being able to dial 911 because my touchscreen isn't working seems comparable in severity.
The bending problem was overblown. It required a lot of force to make it happen (Samsung phones were easier to bend but more flexible), and didn't cause malfunction.
Apple deny all problems related to his products? The consumers accept [and defend] it? If so, this seem a psychiatric illness to me...
Listen DC fanboi, at least he didn't kill poor Topsy the elephant to provide a distraction, you insensitive DC clods.
Thank you!
Now I have a perfect example of what the term 'false equivalence' looks like.
There are two types of people in the world: Those who crave closure
Only because people haven't yet died from exploding Note7s.
Given some of these incidents, they've just been lucky.
There are two types of people in the world: Those who crave closure
Why are you comparing catching on fire with anything else as far as corporate reaction times go???
When Apple screws up, there's a missing headphone jack.
When Samsung screws up, people's lives are at risk.
Same same, but different.
There are two types of people in the world: Those who crave closure
Unless it was the charging circuitry that caused the explosions instead of the battery.
There are two types of people in the world: Those who crave closure
I will buying the note 8.
I hate how the note 7 fiasco went. I hate touch wiz. I don't think they are the best smart phone maker. But I love the stylus. When I can get a stylus equipped phone from someone else, I will look at that.
There was nothing wrong with the phones except the smart battery management was being hijacked by malware. Typically its hardware but often there is a bus and if it is possible to update the firmware remotely then it's a hacking dream to full on make phones explode.
The most recent bending issue, resulting in touch disease, is not overblown. At the company I work at every iPhone 6+ has failed before 24 months. My wife's 6+ failed at 14 months and would not be covered by apple.
To be fair to Apple, they've yet to have a phone routinely catch fire and/or explode on people. Compare to Samsung, who initially tried to ignore the fact that replacement phones from their recall were also exploding, and one of their employees accidentally sent an internal SMS to a person who was calling support to report his phone exploding with the following text:
"Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it."
Comparing the response of a company's phone bending versus another company's phones exploding is reaching.
Considering that the charger is in the phone itself
This circuitry's job is "only" to take care of the lithium cells.
It's a very critical task (avoid over current, avoid over voltage, avoid over heating, avoid over charge, avoid too fast charging, avoid a deep dis-charge, refuse to charge after a dangerously too deep discharge, etc. Basically Lithium has a tendency to explode if you look it the wrong way).
But it still only just this task.
It guarantees nothing else beyond this task.
and all the usb cable does is provide 5v power to the phone
THAT is the point of failure.
Everything assumes that the cable will provide more or less around 5v.
And there's circuitry to shut down the input if veers a a little bit too much away from the safe zone around 5v.
But some ultra-cheap no-name chargers are built hastily.
To save costs and speed up deliveries, the circuitry tends to be over simplified and the skip on some security features.
The cheapest sub-5$ chargers ARE NOT fail safe.
how could the cable cause the battery to catch fire?
The shitty after-market charger could over heat, melt some electrical paths, and suddenly wire it's output path straight to the 100-240V AC input.
Suddenly this USB charger has managed to transform your 5v USB charging cable into the USB cousin of The "Etherkiller".
And the security inside most smartphones was never meant to be exposed to 100-240V AC 10-20A.
The 5W it usually operates at is magnitude smaller than what can be delivered when such a fault happens.
At that point everything overheats massively and catches fire:
- charger, cable, whole smartphone...
Even if the battery by some magic wasn't exposed to the shock, the subsequent fire of everything around it will make it explode.
In other words (incoming ob. car analogy !) you're complaining that the wind-shield of your car is damaged although it was supposed to be bullet proof when in practice the whole street was levelled by a nuke dropped from low-orbit.
Final score:
Smartphone : 0
USB-killer : 1
"Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
A simple google search would answer that for you.
http://mashable.com/2016/10/11...
"The news comes via Associated Press and the Wall Street Journal, and the difference between yesterday's news is in the wording. On Monday, Samsung said it would "temporarily adjust" the production of the Galaxy Note7. Now, the company's move is permanent. "
There are two types of people in the world: Those who crave closure
The main difference between slashdot stories of the two companies:
Samsung issues only see complains from people that own a Samsung product, or who were Seriously considering their products to be purchased.
Apple issues however see nearly all of the complaints from people who openly admit have and never would buy an apple product, so the problem being complained over clearly is Not a problem for the complainer.
Apple doesn't screw up. They just sell a whole new set of accessories withvthe new model of phone.
One example of this: the new phone comes with a adaptor for your old headphone. But it's output-only. If you have a headphone with a mic or volume/track controller inline, you're screwed.
C'mon! Flash the plastic for new accessories! You're not one of those poor people, are you?
My last three phones, my fitness watch, my tv, and two tablets in my house are Samsung. I have yet to have an issue with any of them. The only thing I would think about replacing is my tv, but only cause its a 8 year old plasma. Something more energy efficient would be nice and then retire this one to a bed room or my office.
No, silly, he's talking about their exploding washer line. If the load is heavy enough, and the washer agitates just enough, the power circuit board shorts out and blows up. I suspect that the agitation shorts the windings on the step down transformer which then applies 120V to the (max) 25V power conditioning caps (those big ones that eliminate ripple). Then again, 120V to a 25V inductor's (or the low voltage side of the step down transformer's) not going to make it very happy, either.
Link
Hope you don't have one of these bad boys:)
To be fair (as an Apple user, occasional fanboy, and not any of the ACs above) I do respect Samsung doing this. It's really the correct way to go about things - any other option would hurt their reputation far worse and cost them more long-term sales and good will.
Just a few days ago I thought Samsung were likely building up to a full "You're holding it wrong" tantrum after the replaced phones started catching on fire. Now I have to hold all my Android quips in.
Isn't the battery/charge controller usually integrated into a LiPo assembly, usually integrated into the removable battery unit (if there is one) ?
They have temperature and charge sensors for individual cells to make sure they're all balanced and not about to (um) catch fire.
I find touch screens really awkward to use. I got a note 5 specifically for the stylus and love it. I will be getting a Note 8/9 as well. I'm just glad I'm not an early adopter type or I would have been stuck with a Note 7. I'll be waiting for the new Note to be on the market at least a year before I get one.
Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
I'm not certain as I haven't seen Samsung, or anyone else, release any failure analysis. But then I haven't been looking that hard.
There are two types of people in the world: Those who crave closure
But Apple's defects have effected 100% of their devices when found. This defect is 0.01%. So, yea, its not all apples and apples.
This.
A solid phone spec wise, comprable to the top phones on the market with an excellent stylus leaves me looking for reasonable alternatices. Now, I'm stuck with terrible options (from what I've found) or abandoning my stylus. I can't tell you how many documents I've been able to avoid printing by filling out information while on-the-go. Additionally, I have fat fingers and my stylus gave me fine tuned precision control in several applications I just cannot achieve with fingers alone. Yes, stylus options for other phones exist but nowhere near the functionality and integration provided by the Note 7.
Now, I imagine the Note line could very well be abandoned all together. What other options fill this niche that rival the Note 7 without heavy tradeoffs on display quality, expandable memory, an audio Jack, water resistance...?
It required a lot of force to make it happen (Samsung phones were easier to bend but more flexible),
Sure. If you read all of the test results backwards.
No, a manufacturing defect on the batteries produced by one supplier for the Note 7 would only effect batteries produced by that one supplier for the Note 7. Devices use different batteries. You can't rip out the battery from an iPhone 7 and stick it in a Galaxy S7 and have it work. They are different beasts.
Moderating this as flamebait is silly. Having a user-replaceable battery is a desirable feature, at least for me.
Not quote. Whether it's a desirable feature or not for a few people is entirely separate for someone flaming a company for removing a feature that by en large nearly all people couldn't care less about.
It's even more flamebait given the history of Samsung and the justification to make the battery removable: "Hey boss. We totally need to make this phone more difficult to design with a user removable battery in case it explodes!" "How many phones have exploded so far?" "Zero" "How many phones have we shipped?" "Over 1 billion" "Denied. Seal it shut."
this could have been so much cheaper for them.
There's a huge assumption as to if this is even remotely relevant for a company that has shipped over $1bn phones.
Call it a minor operational expense and move on.
A manufacturing defect on the batteriez would not just affect Samsung devices, they would affect everyone's devices.
Batteries for devices are typically custom ordered and batch made. So no, it would not affect everyone's devices and that should be clear from pretty much every exploding device situation we have seen in the past 10 years as no one manufactures their own battery and each problem was related to the battery itself.
Considering this is /. professional coders club
and
2 biggest players in mobile market always at war, amount of money and market share involved and facts that phone hardware or batteries are not a rocket science, yet it is such a mystery!
How about a possibility of a different approach?
Something along the old and famous Iranian centrifuge mystery maybe?
r u stupid? The cable story is for the apple! Totally different problem
That is an important thing people need to remember about battery failures, they can affect anyone. My co-worker just had to take his 1.5 year old macbook pro into the shop because the battery started to swell (he got it back Monday).
I was honestly a bit surprised, I knew the batteries could swell, but I didn't realize they could produce so much force. From my understanding macbook pro cases are quite sturdy, but he noticed it when his keys started to stick, and then it failed to sit flat. When he took it in they had to replace the chassis because the battery swelling actually bent it. Probably somewhat lucky that one didn't catch on fire.
That really depends on if Samsung truthfully thought they identified the failure point and resolved it or not.
I would hate to think doing some cost/benefit analysis, the risk of tarnishing their entire future Note product line (as well as their entire mobile line) was worth the risk of temporary sales, including lost revenue from replacing existing phones.
I could see if you were over the Samsung Note 7 division at some high level, your future reputation and career options sort of hinged on recovering the fiasco. If a management team were in the situation of "nothing more to lose" professionally, such a group could be the result of what we now see. As a company, I would assume other division management teams would get involved before allowing this situation to occur.
I heard about the touch disease. But not the phones exploding when using approved devices. There were some issues a while back where people got some third party chargers that they were plugging there phone straight into the AC socket. As for the Touch Disease it is a problem but it isn't affecting people's safety.
And if you do any Googling, you will find similar touch/display issues on EVERY BRAND of phone and laptop at one time or another. It's a RoHS thing. Blame the EU for removing lead from solder.
Cite? I have yet to see one solid article on the nature of these failures. If it is a bad USB cable then why did Samsung do a recall on the device?
It isn't the USB cable. That is nothing more than smoke and mirrors.
To be fair (as an Apple user, occasional fanboy, and not any of the ACs above) I do respect Samsung doing this. It's really the correct way to go about things - any other option would hurt their reputation far worse and cost them more long-term sales and good will.
Just a few days ago I thought Samsung were likely building up to a full "You're holding it wrong" tantrum after the replaced phones started catching on fire. Now I have to hold all my Android quips in.
Any other option would have left them sued out of existence and permanently banned from all airlines.
All phone manufacturers should wake up and realize they could have easily run into the same issue from their battery supplier.
Going back to removable batteries would reduce the risk of such a costly recall and give consumers what they want.
Let's see: YOU don't care about a replaceable battery, therefore nobody else does or should.
Wrong twice on the same thought. That's actually hard to do. I salute you.
Replaced the battery on my 2 year old Note 4 twice now. Working fine. $60 in total maintenance expenses with near zero downtime and minimal waste. Your way I'd have bought 2 new phones or just pretended diminishing battery life wasn't happening I suppose. You do realize sealing the battery in does nothing to make it magically not wear out, right? I have to ask because this used to be a forum populated by people who know how things work.
This, Apple currently has a class action going over iPhone 6 plus 'Touch Disease'. Apple have been forcing people to either buy a new iPhone or buy a repaired iPhone, which has been found to have the same fault.
Hillary belongs on the 2018 half dollar.
No text in this post exactly
Whether it's a desirable feature or not for a few people is entirely separate for someone flaming a company for removing a feature
Those that sell flaming batteries should expect to get flamed for not allowing replacement.
There has been a recent outbreak of Exploding iPhones over the past two weeks.
Samsung, yet again, was just copying Apple's brave spontaneous explosion features.
fanboi: (n) One who uses the word "fanboi."
They should pull the batteries, fill the spot with epoxy (to prevent people from putting batteries back in them), and resell the devices as cheap tethered tablets.
They won't be able to sell them high enough to make up the cost of the device, but at least they'd get some money.
> Moderating this as flamebait is silly.
I assumed someone was making a joke, personally. The batteries themselves are flamebait, after all....
This has been occurring with every iPhone model since the iPhone 4 up to and including the iPhone 7, and Apple's stance is to blame the third-party USB chargers, completely ignoring the fact that all USB chargers do is provide 5VDC (or up to 9VDC for most QC chargers or higher for Class B QC 3.0 chargers) and it is up to the USB charger to cut off current to the battery pack when the target voltage is reached.
Apple loves to blame their users, third-party devices, or anything else that they can and Apple fanbois never call them out on it.
Antennagate? "You're holding it wrong."
Firegate? "Don't use third-party USB chargers."
Bendgate? "Don't put your phone in your pocket" (despite that Samsung phones are thinner and do not exhibit this problem - although putting your cellphone in your back pocket is moronic to begin with; you are begging to be pickpocketed)
The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
I believe anything having to do with the Galaxy Note 7 is flamebait.
I think they should have a 78 cent piece.
You should read the post "Level of disaster prevention" by DrYak ( 748999 ) Alter Relationship on Tuesday October 11, 2016 @09:53AM (#53054675). The person explained why it could be USB chargers. Apple provided a charger which has passed QC and approved by them that it won't cause the exceeding voltage (5V). They, however, do not guarantee if users want to use a charger manufactured by a third party to charge their phone. If users do, then Apple won't take responsibility. I think it is fair in this case.
I bought a Note 7 on zero day for my wife. She loved it.
Samsung and the carrier both sent OMFG turn it off now or you WILL die texts / emails.
Took it back and exchanged it for a 'temp phone' Galaxy S7 Edge phone. This phone has been nothing but trouble. It overheats/ reboots / runs slow.
We now have an iPhone 7 Plus on the way to replace it permanently. I'm sure she'll hate that too but Samsung it hurting on quality control these days and it might just be the bump LG / HTC / Huawei needs to un-seat Samsung for flagship phones.
The most recent bending issue, resulting in touch disease, is not overblown. At the company I work at every iPhone 6+ has failed before 24 months. My wife's 6+ failed at 14 months and would not be covered by apple.
Hmm... I don't know if you are supposed to have it covered. Did you buy their extension plan? I'm just curious. Their website said they only warranty up to 1 year...
In a properly designed phone, the internal charge circuitry will regulate the voltage down to maintain a safe charge rate. In a poorly designed phone, they depend on the charger not being capable of providing a dangerously high charge current. In that case, the "approved" charger will have voltage sag reducing the charge rate. When that is the case, if you use a high capacity power supply that doesn't sag, the battery may blow.
Will they even continue the Note line? They'd be better coming up w/ a different brand, and making removable batteries the norm, rather than the exception
How quickly they forget. OK, it was an iPod rather than a phone, but they have had their issues.
This problem happened to Samsung dozens of times in less than a month. How many times has it happened to new iPhones in less than a month?
Keep trying to bend the facts, it'll just prove that you're a fanboi with no legs to stand on. Boo hoo.
Ship all the remaining Note 7's to North Korea, so that they can use them in their weapons
Call it a minor operational expense and move on.
I would not call a 8% loss in value in a single day a 'minor' operational expense.
They'll just make a permanent fix for the problem and issue a new version of the phone. It's not like they don't know how to make phones that won't catch fire.
"I believe in Karma. That means I can do bad things to people all day long and I assume they deserve it." : Dogbert
How many of them burnt within a month of their release?
What you seem to be missing is that these things were highly defective out of the box. Yeah, if it was two years for now and people were replacing their chargers and the phones were left in questionable environments I'd lean to user issues and wearing badly but that's not the case here.
Sorry, but the finger pointing at Apple carries no weight on the matter on several levels as far as I'm concerned.
Too bad people can't get back to critical thinking instead of critical blaming. We use to be a much better society back then.
GM has managed to keep the problems with the locks on their cars under the radar for almost twenty years. People have died because of that and I don't know if it ever really got solved. So I wouldn't be so sure about Samsung being sued out of existence if they had acted otherwise. They are also rich enough to bribe the US government.
-- Cheers!
To be fair to Samsung, they acted quickly (for a large corporation) and did the right thing with an recall and then halting production.
Sure, they acted responsibly by doing the initial recall. But to me it seems like the investigation and "fix" happened way too quick to be a thorough investigation into the problem, especially as by some reports Samsung weren't in possession in some of the phones that burnt up.
It's looking more like they tried to second guess the problem and get phones back on the market quickly without really knowing if they really fixed it.
The reports of 'exploding' (more like incendiary) Note 7's starting popping up days after its release. It was a small fraction of phones, but there is no evidence to say that affected phones would burst into flames within the first couple of weeks, or never at all. More likely, it's a situation that Note 7's have an x% chance of bursting into flames on any given charge cycle, and given enough time, the chance of any given Note 7 having a flame-out over its life would approach 100%.
Yes. Yes I am.
I only look human.
My mother is a halfling and my dad is an ogre, so that makes me an Ogreling
Really ever consider "that guy" might be a girl?
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The main complaint isn't that the phone explodes or the touch display glitch. It's a bit more "meta" then that.
The idea is that Samsung is willing to accept responsibility and do whatever is necessary right away once they discovered a comparatively rare glitch (less than 200 out of 3-4 million units).
On the other hand, APL has consistently refused to acknowledge faults in their designs, be it touch disease, antenna-gate, nvidia graphics overheat failure, mb battery buldge / problems / fires (2008). It's always been deny for 2 years until a major class action lawsuit comes around. Meanwhile, little to no press is dedicated to it so people think it's THEIR fault for damanging their gear and rebuy - costing the consumer potentially thousands of dollars.
We all know that class action lawsuits usually give you garbage as well -- gear that's already 3-4 years old, $20 for a $500 item, coupons for the same company which you might no longer want to buy from because of their corporate "it's your fault" attittude.
No, but it is on the same level as the exploding iPhones.
Citation please
Come on, you know that you can't make allegations like that and provide no evidence.
Using QC plugs on an i device is a waste of money and will only charge at 5V. If a QC charger doesn't recognize the device, it will just charge normally (2.1A at most, 0.5A at worst, depending on the device).
Captcha: idiotic
They'll really do anything to not have to push out an update to android currentversion+1. Usually they wait a few months before pretending it never existed though.
"removing a feature that by en large nearly all people couldn't care less about."
Nearly all people?
I know a *lot* of people who are unhappy about the near impossibility of buying a phone without a removable battery. Myself included.
At least he didn't end with "y u h8 m8?!"
As an owner of an iPhone 7 I can say that the claim that the adapter being output only is purely false. I have used the adapter with my existing headphones that have the mic, volume, and track controls without any problems.
The primary level being it's *APPLE*?
I'm not saying the Note 7 situation is fine (it isn't even vaguely OK), just that Apple isn't perfect either. Google "exploding iPhone" if you don't want to take my word for it. Do feel free to report back.
Having a user-replaceable battery is a desirable feature, at least for me.
It's a desirable feature for anybody... except companies that change you $80 to replace your phone battery.
Yeah, because the lack of a headphone jack is definitely on par with your phone burning your house down.
Idiot?
Climate changed caused this. With the ambient temperatures increasing, the battery cannot cool effectively anymore. Disputing this make you a denier!
Pure FUD. The adapter they ship is bi-directional. An X-ray of the adapter reveals both a DAC for audio output, and an ADC for input to the phone.
Go tell lies somewhere else, we're all stocked up here.
Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
True - hence the bit I put in brackets, but by initiating the recall and issuing the advice to power down Samsung mitigated much of that risk, barring a probably unlikely scenario of a faulty Note 7 catching fire when powered off, anyway.
UNIX? They're not even circumcised! Savages!
There fixed it for ya.
Got Geometrodynamics? Awe, too hard to figure out? Too bad.
Having read past slashdot discussions on the topic of Note 7 devices combusting, then one salient point was the existence of very many variables with lithium batteries, such as overcharging, undercharging, discharging and also the speed at which these processes happen. The second and more important point that a different comment expressed, took note, that a Note 7 caught fire when it was shut down, which (as I recall) seemed like an issue with non-replaceable firmware in the phone's cirquitry. Well, that's how I remember it.
What Apple defect affected 100% of their devices? Hint: it wasn't the antenna issue on the iPhone 4, which wasn't a problem on mine. (Well, if I licked my finger to make it more conductive, and deliberately put my wet finger in the right spot, I got minor degradation.)
"When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
Looking at the market, it appears that most people don't care about easily replaceable batteries.
So you've spent $60 on two battery replacements in two years? What kind of batteries are you using that only last a year? My iPhone batteries have consistently lasted three, with pretty heavy use, and it's only $80 to replace, whereas apparently you'd spend $90 on batteries every three years. I'm not impressed.
"When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
iPhone 5 did this after 3 and a bit years. Started pushing the screen out on the edge of the phone. Apple replaced the whole phone under battery warranty (longer than phone warranty) on the spot - took 10 mins. Amazing service.
AFAIK, removable batteries are very likely to each have their own charging circuitry; but with internal batteries, it appears to be just battery cells, and the dedicated charging circuitry might as well have been replaced with and relegated to phone software (incl. firmware) and the CPU (yes, I may be wrong; I don't possess exact knowledge).
Anyway, in such a setup of just the CPU and phone software/firmware doing the work of the charging circuitry, I would not find it surprising if errors creep up.
Because if only primary software (firmware) and the CPU are made responsible to work on something that dedicated circuitry did before, then that software has to be as tough as mission-critical stuff launched into space.
Not sure if Android itself is involved, but the Note 7 is not the Apollo Guidance Computer, and Android is not VxWorks (not related to AGC), or even Symbian.
James, virtually no smartphone built by a company whose brand you're able to recognize will use the charging method you're talking about.
All have dedicated charger circuits and at least one independent protection IC that monitors the cell voltage and current.
I'd like to know what Samsung's issue is, but I bet it's not a simple matter of them being sloppy idiots.
Ever designed such a circuit?
Note that Apple sure seems to think that can happen since when the battery blows, they blame the charger.
Ever designed such a circuit?
Actually yes, and have been doing it since 1998, so I know what I'm talking about.
All smartphones today have a SMPS between the USB (or equivalent) input and the battery, which is connected to the main power rail; the SMPS takes care of both powering the system *and* charging the battery, nothing is left at the whim of the wall wart.
Then how do you explain the heating issue claimed when the "wrong" USB power supply is used?
When I'll find out I'll reply back to this thread. Just be assured that the power path inside the phone does include a regulator.
I didn't say it's unregulated, I said it's inadequately regulated. A linear regulator, for example could explain the heating issues if the power supply doesn't sag.
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