Slashdot Mirror


Why You Shouldn't Trust Geek Squad (networkworld.com)

An anonymous reader quotes a report from Network World: The Orange County Weekly reports that Best Buy's "Geek Squad" repair technicians routinely search devices brought in for repair for files that could earn them $500 reward as FBI informants. This revelation came out in a court case, United States of America v. Mark A. Rettenmaier. Rettenmaier is a prominent Orange County physician and surgeon who took his laptop to the Mission Viejo Best Buy in November 2011 after he was unable to start it. According to court records, Geek Squad technician John "Trey" Westphal found an image of "a fully nude, white prepubescent female on her hands and knees on a bed, with a brown choker-type collar around her neck." Westphal notified his boss, who was also an FBI informant, who alerted another FBI informant -- as well as the FBI itself. The FBI has pretty much guaranteed the case will be thrown out by its behavior, this illegal search aside. According to Rettenmaier's defense attorney, agents conducted two additional searches of the computer without obtaining necessary warrants, lied to trick a federal magistrate judge into authorizing a search warrant for his home, then tried to cover up their misdeeds by initially hiding records. Plus, the file was found in the unallocated "trash" space, meaning it could only be retrieved by "carving" with sophisticated forensics tools. Carving (or file carving) is defined as searching for files or other kinds of objects based on content, rather than on metadata. It's used to recover old files that have been deleted or damaged. To prove child pornography, you have to prove the possessor knew what he had was indeed child porn. There has been a court case where files found on unallocated space did not constitute knowing possession because it's impossible to determine who put the file there and how, since it's not accessible to the user under normal circumstances.

245 of 389 comments (clear)

  1. Similarly by hcs_$reboot · · Score: 1

    That reminds me of the Apple store: had to replace the screen of a MBAir. The "Genius" guy asked me to give my password so that he can check "eveything is ok" after the replacement.. Nothing to hide there, but I only made him a guest user / password (was a replacement at no charge). Why the heck would he need to login?!

    --
    Slashdot, fix the reply notifications... You won't get away with it...
    1. Re: Similarly by Anonymous Coward · · Score: 1

      To make sure the the system is recognizing the new screen correctly, and displaying the correct resolutions, along with make sure there are no issues while running tests on the display. Don't be so paranoid.

    2. Re:Similarly by lucm · · Score: 2

      Why the heck would he need to login?!

      Do you have a hot wife, or do you look rich enough to have one?

      --
      lucm, indeed.
    3. Re: Similarly by hcs_$reboot · · Score: 1

      It's only hardware! They can do that with their tools just after the boot. No need to log in as a regular user.

      --
      Slashdot, fix the reply notifications... You won't get away with it...
    4. Re:Similarly by hcs_$reboot · · Score: 2

      Do you have a hot wife, or do you look rich enough to have one?

      Having a Macbook sums it up!

      --
      Slashdot, fix the reply notifications... You won't get away with it...
    5. Re:Similarly by SvnLyrBrto · · Score: 1

      Eh? I've never had the Apple Store ask me for my password. What they've asked me is if I have my data backed up (Answer is always yes... to three different places, actually.); because when they depot your computer they run a full diagnostic and anything is even a little bit out of spec they pull and replace the component. So you're very likely to get it back with a fresh HD imaged back to the default OS version that shipped with it.

      --
      Imagine all the people...
    6. Re:Similarly by DamnOregonian · · Score: 1

      I think you said a lot more about your own age than you did about Apple's market share...

    7. Re:Similarly by antdude · · Score: 1

      What happens when one says no? Also, do we really trust companies like Apple our drives even if they are encrypted?

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    8. Re:Similarly by mysidia · · Score: 1

      They won't lift a finger because "They don't do data recovery"

      Even if you have a 100% working unscathed HDD or SDD on an Apple computer or iPhone, which won't boot because of damage to the system board;
      the Apple people will not so much as provide you a copy or transfer the drive or data to the replacement system. Even if you were willing to pay $10,000 for the additional service; they won't do it.

    9. Re:Similarly by Errol+backfiring · · Score: 1

      Do you have a hot wife, or do you look rich enough to have one?

      Are you seriously asking Slashdot subscribers?

      --
      Nae king! Nae laird! Nae yurrupiean pressedent! We willna be fooled again!
    10. Re:Similarly by v1 · · Score: 1

      This is standard procedure at most comp repair shops. I was the lead tech at one for a decade. If a customer didn't want to give us their password, we had them create a dummy account so we could login and test our repairs. Any good repair shop goes through these steps, either by habit or by policy:

      1. gather information
      2. verify or diagnose problem
      3. if necessary, authorize repair with customer
      4. repair
      5. VERIFY complaint is resolved
      6. return equipment to customer

      Step 5 is very important. Surprisingly to some, our first job is not to fix what we consider broken. Our first responsibility is to resolve the reason the customer brought it in. It's an easy mistake to make to check in a machine, see an obvious problem, fix it, return it, and have the customer come back upset that we didn't fix the problem they checked it in for. This happens when steps are skipped above. One example of this is getting a computer checked in during a storm of recall checkins to fix a widespread issue. Techs can get in a rut and just plow through another recall and out the door without paying enough attention to it, only to get an angry call from a customer that checked it in for some OTHER reason and wasn't even aware of the recall, and their reason for checking it in wasn't addressed. They often don't give two hoots that we fixed something else, their main beef is we didn't fix what they asked us to fix. Sometimes they have a long drive or its otherwise very inconvenient to drop off and pick up, and this just winds them up more when they have to make a second trip.

      I know in our case we considered a mistake like that to be totally our failure, and would at the very least allow the customer to bring it back in and get free rush service to fix the actual problem. The service manager usually paid extra close attention to it at that point, and would personally verify with the customer that the complaint was resolved when they picked it up. Often they were credited or totally refunded the original service charge also. Free service makes GM frown and tends to get techs yelled at later.

      So cut them some slack when they ask for your password. If that bothers you, make a test account for them to use. They won't mind. Oh, and more OT, the geek squad ransacking people's computers... wow. At a loss for words. But, we LOVE the geek squad, they are a constant source of revenue for us. They attract business to our area, burn customers and drive them to us, and on rare occasion they even have to check in machines to us that they themselves have broken worse. (that's my favorite... I recall a wireless antenna cAX on a new just-out-of-the-box computer getting cut during a memory upgrade, as well as a computer getting checked in for no boot because they'd upgraded ram by installing a sodimm in a PCI slot...)

      --
      I work for the Department of Redundancy Department.
    11. Re:Similarly by lucm · · Score: 1

      I think you said a lot more about your own age than you did about Apple's market share...

      What do you mean? Because I said younger than 34 is young? I'm not the one who defined Apple market segments, and in most cases 35 is usually the median.

      --
      lucm, indeed.
    12. Re:Similarly by networkBoy · · Score: 1

      because they'd upgraded ram by installing a sodimm in a PCI slot...

      W. T. F. ?!?!
      really? They don't even *fit* it's not like shoehorning an EISA into an ISA slot or an AGP into PCI... It really doesn't even fit.

      Though I have witnessed someone (clueless) dremel a notch into DDR3 RAM so it would fit a DDR2 slot (It's *better* so it should work).

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    13. Re:Similarly by hairyfeet · · Score: 1

      So he can make copies of your vids and tunes? I had a buddy that worked at GS for 6 months to earn a little extra money on the side and he said it made him sick, damned near every one of the GS had those mini portadrives and would run a scan on every system they got their grubby hands on for vids and tunes they didn't have, he said they even had a seriously pervy one that went out of his way to look for nude pics and home made porn which he would copy.

      And IDK if its the same in other places but when I worked in a shop that was down the street from a Worst Buy I had to tell folks they got robbed by the GS so many times I lost count. They'd bring in their PC after getting it back from GS because it was running worse than before and it would be one of those HPs or Compaqs where the parts was listed on the side and you'd open it up and RAM would be missing (one even ripped the plastic retainers out the board snatching RAM),their expensive GPU card would be swapped for a cheap shitty one, any really expensive desktop parts that went through that GS was at real risk of getting magically downgraded.

      But I can honestly say if a cop showed up at the shop I have no clue if a PC I'm working on has CP on it or not because unless they tell me to back up their personal folders? I'm not going in there. I've always looked at it like being a plumber, you hire me to fix your sink NOT go through your underwear drawer and that is all I'm gonna do, I don't need to access your personal folders to get to the system files I need to fix the thing.

      As for TFA? Sorry but MSFT shouldn't be making anybody look at that shit and I can see them needing serious therapy. I have an old friend that works in the state crime lab that tries to get me to work for the state but there is no way I could take seeing little kids raped every day and not have that seriously fuck me up. He has to see a therapist 3 times a month, provided for by the state, just to get that shit off his chest but you can't unsee that kinda sick shit. For the other posters education we aren't talking tub girl and 2 girls one cup gross, we are talking evil twisted sick shit like a mother taking turns with her BF raping her 8 year old. Can you imagine having to see that kinda shit 5 days a week?

      --
      ACs don't waste your time replying, your posts are never seen by me.
    14. Re:Similarly by v1 · · Score: 1

      You are shitting us right? Nobody is that incompetent.

      We were all at a loss for words. On a related note, we've had SEVERAL pc techs over the years that were ex-best buy techs. We hired the ones that honestly knew what they were doing, after they'd gotten sick of having their hands tied, wrapped in duct tape, and coated with epoxy when trying to actually work on a machine in the store.

      The basic rule they have, and by "rule" I mean "do this and we will fire you on the spot", was "if the GeekSquad CD doesn't fix the problem, tell the customer we have to ship it to our service center for $$$ to fix the problem." Techs that went outside these bounds, or god forbid, used their own tool (like malwarebytes) would be fired. See, it's all about the money. Good techs can't tolerate being told to NOT fix something when they know how to fix it and have the tool on their flash drive to do it.

      It frustrates them to no end, and they find work elsewhere. And that's why Best Buy has idiots for techs, they insist on it. There's a youtube video of a tv channel unplugging an IDE cable on a new computer and taking it to various repair shops to look at. Most of them told the undercover crew they needed a new hard drive or power supply and quoted big money to fix it. Just one hole-in-the-wall shop said "this cable was unplugged, here it's fixed now, no charge for something silly like that!" The tech at best buy may have even seen the unplugged cable, but wasn't allowed to report that as the problem nor fix it. Corporate policy.

      I was proud to work at a popular repair shop in my town where we focused ourselves on customer loyalty rather than milking the illiterate. Honest service all the time lightly salted with free service like the cable above gets you loyal return customers and excellent word-of-mouth. (good thing too, they rarely advertised, we got new customers all the time saying they had no idea we existed before today) Many of our loyal and returning customers were ex-best-buy customers that had been burned a time or two before either looking elsewhere or getting a referral to try us instead. Though TBH, if we had advertised much more we would have had to turn people down, we were just a 7-person shop.

      To witness the disgusting state of compute repair in many towns, google for: computer repair undercover

      --
      I work for the Department of Redundancy Department.
  2. Their "repairs" are even more criminal by elrous0 · · Score: 5, Funny

    than their warrantless searches

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:Their "repairs" are even more criminal by hcs_$reboot · · Score: 1

      That's the one.

      --
      Slashdot, fix the reply notifications... You won't get away with it...
    2. Re:Their "repairs" are even more criminal by FatdogHaiku · · Score: 1

      And their sophisticated forensics tools sound a lot like DiskDigger... $15 and no install, runs off a thumb drive if you like.
      https://diskdigger.org/howitworks
      I've been using it for years to recover deleted files or photos and it also does carving, Works on any HD formatting scheme I've ever run across.

      --
      You have the right to remain sentient. If you give up the right to remain sentient, you will be elected to public office
    3. Re:Their "repairs" are even more criminal by dwywit · · Score: 1

      Another argument for encryption.

      --
      They sentenced me to twenty years of boredom
    4. Re:Their "repairs" are even more criminal by DamnOregonian · · Score: 1

      I've been waiting for this post the entire thread. Thank you

    5. Re:Their "repairs" are even more criminal by retchdog · · Score: 1

      this just in: grep considered "sophisticated".

      --
      "They were pure niggers." – Noam Chomsky
    6. Re:Their "repairs" are even more criminal by pnutjam · · Score: 1

      Testdisk from a system rescue cd, or the system rescue cd, which I prefer.

  3. They are full of shit by darkain · · Score: 4, Interesting

    GeekSquad is full of shit. Was away on a working vacation (being a remote employee who travels the country and logs in from wherever I happen to be at the time). My laptop died on a trip. Needed it replaced ASAP. Picked up a netbook from BestBuy locally, since shipping one would take too long. They were the only option in town where I happened to be at the time. The power supply on this netbook died in under a week. Took it in to BestBuy to replace the power supply. GeekSquad demanded a $40 "fee" to remove the hard drive from the netbook, and place the hard drive into a new netbook... Again, for a failed power supply, which is external to the netbook to begin with! They simply wouldn't replace the power supply, they claimed they could only replace the entire unit, and had to swap the hard drive. Fucking scammers. So much for the BestBuy "Warranty"

    1. Re: They are full of shit by Anonymous Coward · · Score: 1

      Why didn't you beat/choke them to death with the broken power supply?

    2. Re:They are full of shit by Anonymous Coward · · Score: 1

      Best Buy and Geek Squad is full of shit. Every story you can imagine is true with these assholes.
      And the minute you walk in the door you're assaulted by everyone on the floor "greeting" you.
      And then there's the clipboard toting managers fucking micromanaging everything in the goddamned store.

      So they consistently greet customers and pay close attention to what's going on in the store.

      Holy, moley, what a shithouse! What has this country come to!

    3. Re:They are full of shit by SvnLyrBrto · · Score: 2

      There's being politely greeted.

      And then there's having some pushy twat try to up-sell you to a $149.99 gold-plated HDMI cable, a $39 extended warranty and service plan to go with it, and a $99 installation service to have Geek Squad come to your house and plug it into your TV; when you're already annoyed that you're (over)paying Best Buy $40 for an HDMI cable because you need it on short notice and can't wait for the $10 one to arrive from Amazon.

      --
      Imagine all the people...
    4. Re: They are full of shit by Cederic · · Score: 1

      I'd have thought the correct answer is, "It died in ten days, just give me a new one".

      If he wants to avoid data loss then yes, a hard disk transplant would be required. Although I'd be waiving the fee for that some companies wouldn't.

      What we don't know is whether he was offered the replacement device sans transplant.

    5. Re:They are full of shit by omnichad · · Score: 1

      Best Buy sells universal power adapters for laptops. Probably would have worked on the netbook. Meanwhile, order a cheaper one on Amazon. Return the BB overpriced power adapter within a week.

    6. Re:They are full of shit by asylumx · · Score: 1

      Yes, or buy a new computer, swap the PSU out of it, then return it with the broken one inside. It's not like they have the serial number of the PSU. I used to work there (13 years ago though) and we did that kind of thing for customers all the time -- swap out one part and send the whole thing back to the factory, customer goes home happy, store doesn't take a loss because it's an MFG defect.

      BTW yes, there were employees who would 'accidentally' stumble on risque photos and things like that. Never heard of any of them downloading them to another device nor reporting to authorities though, I'm pretty certain that's not a company or store policy, but rather something specific to the manager & employees in the case.

      Could you imagine if the oil change shops had drug dogs? This kind of feels like that.

    7. Re:They are full of shit by tlhIngan · · Score: 1

      BTW yes, there were employees who would 'accidentally' stumble on risque photos and things like that. Never heard of any of them downloading them to another device nor reporting to authorities though, I'm pretty certain that's not a company or store policy, but rather something specific to the manager & employees in the case.

      Could you imagine if the oil change shops had drug dogs? This kind of feels like that.
      Flag as Inappropriate

      It's well documented that Geek Squad goes through people's files, actually.

      First, there's the common sense part. They're going to get your computer working, and they're human, so they're going to access your files, like it or not. Some Geek Squad people have been caught collecting customer's files into a giant shared drive, too.

      Second, if they stumble across child porn on your computer, no warrant is actually required. In fact, NOT reporting the discovery could put Best Buy in trouble! So the techs, if they find it on your computer, WILL report you. (This applies to child porn only. Regular porn they may just rifle through your files, but reporting is not required and not done. They may copy them though).

      You may not believe it, but if you have illegal stuff and a third party finds it, warrants may not be required anymore. If you put your drugs in a secret compartment and the mechanic triggers it, it's no longer secret and if the authorities seize your haul, it's actually NOT illegal. It's warrantless, but that's because a warrant wasn't erquired.

  4. Re:Why "I" shouldn't trust Geek Squad? by hcs_$reboot · · Score: 4, Insightful

    Ok so when you need some plumbing work at home, why shouldn't you trust the guy and have him visit all rooms, open all cabinets, and let him check your pending invoices to be sure you paid everything on time?

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  5. Re:Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 1, Informative
  6. Re:No shit Sherlock by hcs_$reboot · · Score: 2

    The problem is that if the device is not fully working (to wipe the disk), most people don't know how to remove the disk and backup + wipe clean.

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  7. As it should be... by msauve · · Score: 5, Insightful

    Kiddie porn on a computer doesn't imply guilt for the owner. He could have been the subject of a rick-roll type thing, via email or web, and quickly deleted the offending image, which he may have had no intention of downloading/viewing. It's not even close.

    And, the individuals involved should be sued into homelessness for invasion of privacy, etc. Best Buy, too, to the extent they were aware and didn't prevent it.

    --
    "National Security is the chief cause of national insecurity." - Celine's First Law
    1. Re:As it should be... by PPH · · Score: 2

      He could have been the subject of a rick-roll type thing

      That explains the 300 Goatse images in my deleted file space.

      --
      Have gnu, will travel.
    2. Re:As it should be... by lucm · · Score: 1

      Kiddie porn on a computer doesn't imply guilt for the owner.

      True. Maybe the kid came onto him.

      --
      lucm, indeed.
    3. Re:As it should be... by hcs_$reboot · · Score: 1

      That explains the 300 Goatse images in my deleted file space.

      You surely have it well backuped!

      --
      Slashdot, fix the reply notifications... You won't get away with it...
    4. Re:As it should be... by hcs_$reboot · · Score: 1

      Kiddie porn on a computer doesn't imply guilt for the owner.

      Are you a lawyer? Considering the many people arrested for having kiddie porn on their computer, your argument doesn't seem to hold in a court of law.

      --
      Slashdot, fix the reply notifications... You won't get away with it...
    5. Re:As it should be... by fermion · · Score: 4, Insightful
      I certainly can see the benefit of living in a police state where everyone is hoping to get dirt on everyone else, but I also see the benefit of living in the US with it's traditional values of privacy and limited police power, where fighting crime is less of a priority than making sure the citizen is protected from having their home invaded by the cops or their stuff taken or their liberty denied without due process.

      In any case, if I were a low paid tech worker, I think I would have significant incentive to fabricate evidence. $500 is a weeks pay, at least, for these guys.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    6. Re:As it should be... by Anonymous Coward · · Score: 1

      And, of course, the peon at Best Buy with $500 to gain and enough tech knowledge to find an image in unallocated disk space couldn't / wouldn't have planted it himself.

    7. Re:As it should be... by KiloByte · · Score: 2

      Just guess what happens if the malware du jour, instead of sending spam or encrypting your files, plants some kiddie porn then gives you an offer. Or, if you have said something not expressing love towards Hillary/Trump/Putin/Erdogan, not say anything to you and call law enforcement immediately?

      --
      The creatures outside looked from Alt-Right to Antifa; but already it was impossible to say which was which.
    8. Re:As it should be... by Bert64 · · Score: 5, Interesting

      Well that's the whole point..
      If you visit a link, you have no idea what that link is going to contain... You may follow an innocent looking link, and see childporn. Even if you immediately close the page, your browser has likely inserted the images into its local on-disk cache.

      Similarly if you receive an email containing such content, it will typically be downloaded automatically to your machine, even if you immediately delete it upon noticing it there will still be traces on your drive for some time to come.

      It's also possible for a website to load images but not make them visible, such images will still be cached by your browser but if they're not displayed your unlikely to realise they're there unless you explicitly check.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    9. Re:As it should be... by Opportunist · · Score: 1

      Probably not, but it would explain one or maybe two.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    10. Re:As it should be... by Opportunist · · Score: 4, Funny

      If you think of the children all the time, chances are good you're a pedo.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    11. Re:As it should be... by Opportunist · · Score: 1

      A court of law or a kangaroo court in the US?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    12. Re:As it should be... by sabbede · · Score: 1

      I guess you never worked in retail computer sales/repair. This isn't new. When I worked at Staples, I was told by my supervisor that if I found something like kiddie porn on a computer the FBI would give me a few hundred bucks. That was back in '99-2000.

    13. Re:As it should be... by msauve · · Score: 1

      "I guess you never worked in retail computer sales/repair. This isn't new. That was back in '99-2000."

      You guess wrong. I sold and did component level repair on Apple ][s and Commodore PETs back in the late '70's, IBM PCs and Macs in the '80s. '99-2000? That's new.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    14. Re:As it should be... by operagost · · Score: 1

      Well, if you'll note the information given IN THE SUMMARY, it does hold in a federal investigation. The reason is because someone could be looking for "legit" porn and stumble across the kiddie porn. I'd say the fact this image was in his trash is pretty strong evidence for that.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    15. Re:As it should be... by operagost · · Score: 1

      Yeah, well I busted Ogg the Caveman back in 8000 BCE for having inappropriate cave drawings, so back off junior.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    16. Re:As it should be... by hcs_$reboot · · Score: 1

      IN THE SUMMARY

      on this site people use TFS. You must be new here.

      --
      Slashdot, fix the reply notifications... You won't get away with it...
    17. Re:As it should be... by david_thornley · · Score: 1

      What GP means is that, after you've been arrested, publicly accused of having CP, and gone through an expensive and stressful trial, you'll probably be found not guilty, after which at least half the people who know about it will think you were really guilty and got off on a technicality. But you are legally not guilty.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    18. Re:As it should be... by sabbede · · Score: 1
      Hey, I'm not trying to one up you or anything. And you've effectively told me that either the FBI does not directly inform repair shops of the bounty program, it was established between whenever you left that side of the biz and 1999 (reasonable, considering that in the 80's, computer graphics weren't porn-worthy), or both.

      You're right though. I shouldn't have phrased it that way.

  8. Re:Why "I" shouldn't trust Geek Squad? by invictusvoyd · · Score: 1

    Because it precedes a Firing Squad.

  9. what else do they look for? by Doke · · Score: 5, Insightful

    This one was a possible paedophile. Since it was only one photo, it was probably something sent to him, or from a popup on some random website.

    What else do they look for? Credit card numbers? Tax records? Other identity theft info? Anything embarrassing they can ransom?

    The other problem is they used a tool to scan unallocated space for deleted files. That takes time. Are they charging customers for that extra time?

    1. Re:what else do they look for? by haruchai · · Score: 2

      The other problem is they used a tool to scan unallocated space for deleted files. That takes time. Are they charging customers for that extra time?

      I would not be even a little bit surprised.

      --
      Pain is merely failure leaving the body
    2. Re:what else do they look for? by hcs_$reboot · · Score: 1

      Aren't these geeks busy enough? Not sure they have time to scrutinize your disk that deeply

      --
      Slashdot, fix the reply notifications... You won't get away with it...
    3. Re:what else do they look for? by duke_cheetah2003 · · Score: 2

      What else do they look for? Credit card numbers? Tax records? Other identity theft info? Anything embarrassing they can ransom?

      I'd be much more concerned about what they can/will put on there to implicate you. Rewards do funny things to people, they become most shady when money is involved. I wonder how many instances of planting of illegal items, reporting it and collecting the $$$ occurs.

    4. Re:what else do they look for? by WaffleMonster · · Score: 1

      I'd be much more concerned about what they can/will put on there to implicate you. Rewards do funny things to people, they become most shady when money is involved. I wonder how many instances of planting of illegal items, reporting it and collecting the $$$ occurs.

      Given the fact these guys are smart enough to have a job at geek squad how many would be able to pull it off without leaving incriminating forensic evidence?

      If there are more than a few instances I would expect someone to have learned about file system structures and transaction logs at their hearing before being carted off to jail.

    5. Re:what else do they look for? by hcs_$reboot · · Score: 1

      I think you are failing to understand ...

      I think you are failing to understand we were in the "what else to look for " category.

      --
      Slashdot, fix the reply notifications... You won't get away with it...
  10. Re:Hmm by cirby · · Score: 5, Insightful

    ...and with a few moments of searching the web, they could have a nice handy thumb drive full of images they would "detect" on some guy's computer, and get a nice little bonus from the FBI...

    "Yeeeah, I found another one this week. Yup, it's surprising how many of these weirdos have computer problems and show up at my store. How soon does my check get here?"

  11. Re:"Why you shouldn't trust Geek Squad" by Daemonik · · Score: 5, Insightful

    "Illegally searched his computer, get paid to find illegal material and HEY SURPRISE I FOUND ILLEGAL MATERIAL WHAT ARE THE ODDS? Lie to a judge to obtain a search warrant, etc. etc."

    There's a reason we demand a certain level of ethics from our law enforcement professionals, mainly so that the cases they put together have even a slim chance of making it through a trial without being tossed out by even a barely competent judge. Did this guy have child porn on his computer? Who knows, the Geek Squad guys have so completely muddled the issue to line their own pockets with the FBI's help we'll never find out.

    I often wonder if you "by any means" types would be so cavalier about situations like this if it were you under the FBI's lens.

  12. Re:Why "I" shouldn't trust Geek Squad? by maugle · · Score: 5, Insightful

    No, I don't mind. Because I don't have any illegal drugs or child pornography for the plumber to find.

    What about the illegal drugs and child pornography that the previous occupant left hidden in the wall, next to the water pipes? You know, the ones you now have to prove aren't yours?

  13. Re:Why "I" shouldn't trust Geek Squad? by sjames · · Score: 4, Funny

    Because the legal eagles at Best Buy's geek squad are so careful not to report non-crimes and raise a massive shit storm over nothing. Certainly, they would never grab a copy of anything else interesting they might find while rifling through your file system.

    Certainly they would never look at any private but legal images hoping to find something to report.

  14. Re:No shit Sherlock by Anonymous Coward · · Score: 4, Insightful

    And how do you do that with a computer with solder-in SSD (e.g, MBAir)?

  15. Re:Why "I" shouldn't trust Geek Squad? by postbigbang · · Score: 3, Insightful

    It makes me wonder how much Tumblr porn came from Best Buy uploaders.

    Perhaps none.

    Maybe they're all great people.

    But they vacuum machines for reward money, or at least a few of them have, says the article. Most of them are probably great. But a few of them have sullied the reputation of the Geek Squad, perhaps beyond repair.

    The big problem: a lot of good people at Geek Squad get besmirched for the actions of some greedy fellow employees. It would seem that management likely knew about this. What protections do they provide their customers? They should spell it out and enforce it. Data is money, assets, and pretty private stuff.

    --
    ---- Teach Peace. It's Cheaper Than War.
  16. Re:Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 1, Insightful

    Greek Squad are incompetent, dishonest morons. THAT'S why you shouldn't trust them.

  17. Re: Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 5, Insightful

    Well, you didn't. But for $500 some kid at Best Buy might put some on your computer for you.
    You sick pedo fuck.

  18. But where's the chain of custody? by mmell · · Score: 5, Interesting
    If the Geek Squad finds child pornography on the hard disk of a computer in their possession, shouldn't Best Buy be held criminally liable for possessing child pornography? Unless they can establish a chain of custody (i.e. - the first thing we do is a hardware binary image of all storage which we can absolutely prove is an accurate and unaltered copy of storage as received from the customer)? That's what law enforcement agencies have to do, in part to prove that any evidence they find was not planted by them.

    I have a second concern along the same lines . . . let us assume that the Geek Squad isn't engaging in shenanigans for profit. How are they inspecting my hard drive, and can they assure me that they won't cause a data loss?

    1. Re:But where's the chain of custody? by John+Bodin · · Score: 1

      They do not assure data loss, or at least they didn't had to take a laptop back under warranty just after they started Geek Squad, dog got caught up in the power cable and pulled it off the desk cracking the case and the screen. First thing they made me sign before they would even look at it was that they were not responsible for a data loss due to their work.

      --
      John
    2. Re:But where's the chain of custody? by Anonymous Coward · · Score: 1

      Wonder how many of these guys keep a copy.

    3. Re:But where's the chain of custody? by blindseer · · Score: 5, Interesting

      I was taking an information security certification course from an interesting character. He was a USMC sniper, police officer on a narc team, then a lecturer offering courses in Microsoft and security certifications, and running a part time data forensics job with one of his old friends. He says he gets a call from the local PD about data recovery on a computer that they say has child porn on it. My instructor tells his partner not to touch the computer. Then tells him that as mere possession of child porn is a felony the only way they could legally touch this is with some kind of immunity or being deputized. The partner seemed to really want the job since it could mean good money and putting a bad guy away. My instructor, a retired police officer, knew that being in possession of child porn regardless of the source is going to be problematic.

      He talked a bit more on this and he seemed to imply that child porn cases can fetch good money for the technicians because so few people are willing to do it. There is an obvious "ick" factor that so many healthy people have. There are legal problems to deal with, as in all your ducks in a row or by doing exactly as the PD requests can still end up with getting charged with a crime.

      So, you have a presumably high dollar and experienced technician with considerable knowledge on how files can be hidden as well as a beat cop level of legal knowledge on this, and he won't touch it for what I can assume is much more than the $500 that these "geeks" could get. Do these Geek Squad people even know what they are doing? Can they be trusted? Would they be willing to be a witness in court? Would the prosecutor even want the typical Geek Squad member testifying in court?

      I can see no good coming from these Geek Squad types looking for incriminating evidence.

      --
      I am armed because I am free. I am free because I am armed.
    4. Re:But where's the chain of custody? by omnichad · · Score: 1

      They do not assure data loss

      They do their best to ensure that data is lost - just about every fix involves a wipe and reload of Windows.

    5. Re:But where's the chain of custody? by Bite+The+Pillow · · Score: 1

      No, and you're stupid. They don't guarantee against data loss, at all. If they break your hard drive you get a replacement, no data retrieval effort.

      They see a crime and report it, and follow the directions of the popo, which will typically be stop touching it. There is no chain of custody, and you are free to fight that, as well as bring up the possibility of someone wanting a quick payday.

      If the prosecution decides it can't provide a basic rebuttal, you may see the charges dropped.

      Everything you said applies to each case, and should be considered in each. That's why we have a legal system, instead of summary execution. That doesn't mean we throw out every case just because some armchair lawyer sees potential issues based on a summary of the facts.

    6. Re:But where's the chain of custody? by DerekLyons · · Score: 3, Interesting

      My instructor, a retired police officer, knew that being in possession of child porn regardless of the source is going to be problematic.

      Yup. There was a case a few years back where a person found a bag full of unmarked CD's... took 'em home, stuck 'em in his computer, and found child porn. He turned them into the local PD, who eventually found and arrested the perp.
       
      For being a good citizen, the finder was rewarded by being convicted for possessing child porn and sent to prison.

  19. Re:Why "I" shouldn't trust Geek Squad? by lucm · · Score: 3, Interesting

    What about the illegal drugs and child pornography that the previous occupant left hidden in the wall, next to the water pipes?

    Something like that happened to a friend of mine. He bought a warehouse and found a big stash of dvd players and car stereos in a walled-off closet when he gutted the office area. The warehouse had been owned by a bank (foreclosure) for a while, and if he hadn't needed a different office configuration the stuff could have stayed in the walls for a long time.

    --
    lucm, indeed.
  20. Re:Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 1

    I would take this with a grain of salt, I worked for Geek Squad during 2011 (admittedly not in orange county California, but SOP is pretty much the same everywhere). Combing through someone's stuff was something that would likely get you terminated. During the automated diagnostics lots of well known virus scanners were run, some of them flagged known hashes of cp. On rare occasion when checking those logs to see if there were software related issues you might be able to charge something extra for if the customer was OK with the work, a message about that would be in the logs, happened twice at my store. The SOP was also not to contact the FBI, but local law enforcement and let them handle it from there(local for the customer, if they were out of town it likely would end up eventually handled by the FBI). But there was never any searching through someone's stuff, unless you didn't care about having a job there anymore.

  21. Re:Why "I" shouldn't trust Geek Squad? by ColdWetDog · · Score: 4, Funny

    what about that home video recorder i left behind the drywall behind the fridge 20 years ago? i just woke up from my comma yesterday

    Well you had better put your parentheses on. You're scaring the kids.

    --
    Faster! Faster! Faster would be better!
  22. Re:No shit Sherlock by hcs_$reboot · · Score: 1

    And how do you do that with a computer with solder-in SSD (e.g, MBAir)?

    Well, you don't buy one in the first place.

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  23. Re:No shit Sherlock by BlueStrat · · Score: 4, Funny

    Anybody not wiping their device clean before sending for repair deserves what happens to their data.

    And how do you do that with a computer with solder-in SSD (e.g, MBAir)?

    A 3/8" drill, duh! :)

    Strat

    --
    Progressivism (aka US 'Liberalism'): Ideas so good they need a police/surveillance-state to enforce.
  24. Re:Why "I" shouldn't trust Geek Squad? by hcs_$reboot · · Score: 2

    What about the two millions dollars in gold left by the occupant a few hundred years ago?

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  25. Re:Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 1

    The 15" anal plug.

  26. Re:Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 5, Interesting

    Similar thing happened to a family member of mine as well when he bought his first house. He is a police officer and had a bunch of his cop friends visit. One stopped by at the start of his shift to drop of a present and brought in his canine partner. Well, the dog alerted in the middle of the living room and they discovered a stash hidden there. So they took the dog around the property and found a bunch of stuff in multiple rooms, including those bales like you see on TV. I can only imagine the kind of response that he would have gotten if the cops weren't his friends and knew he'd just bought the house.

  27. Re:Why "I" shouldn't trust Geek Squad? by hcs_$reboot · · Score: 4, Informative

    You trust strangers every time you hand someone your credit card or read the # over the phone (...)

    You trust the professionals to whom you request a specific service (and usually you pay) to perform that specific service. You don't ask them to look for interesting files, have the illegal ones reported, and some other legal files not reported but used illegally by them.

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  28. Re:Why "I" shouldn't trust Geek Squad? by Jamesburns1 · · Score: 1

    what about that home video recorder i left behind the drywall behind the fridge 20 years ago? i just woke up from my comma yesterday

    Well you had better put your parentheses on. You're scaring the kids.

    you cant trust any one

  29. Re:Those Bastards! They killed Kenny! by hcs_$reboot · · Score: 1

    The killed Kennedy?? At least we have the long awaited answer!

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  30. Re:Why "I" shouldn't trust Geek Squad? by Cmdln+Daco · · Score: 1

    The important question is wether the Geek Squad company wants some punk employees to sully their reputation in the marketplace to obtain a private reward of $500 for activity completed on company time.

    I would think that the bosses at Geek Squad would take control of the situation and fire some troublemaker employees.

  31. Re:Hmm by joaommp · · Score: 1

    Yes, he might be paedophile, or just someone who downloaded some file expecting it to be something else and deleted it immediately... hence it being in the trash.
    Stories of people downloading stuff, either by direct download or P2P and ending up with something different aren't all that rare.
    Even a few months ago there was a story of someone downloading what they believed to be Ubuntu ISOs (IIRC), only to find out they were pretty nasty hardcore porn.
    And like the article says, would a person smart enough to be a surgeon be dumb enough to send the computer for repair with a third party knowing it had child pornography inside?

  32. Re:Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 5, Insightful

    Where is your name? Are you trying to hide something?

  33. Re: No shit Sherlock by joaommp · · Score: 1

    Nobody has the right, but that doesn't mean they won't do it. No one has the right to pick your pocket or break into your house, but... you know where this is going.

    Even I don't have any illegal stuff of any kind in my computers and, a few months ago, when I sent a laptop to repair the keyboard (single key replacement), something that absolutely needs no software interaction by the technicians, I wiped my drive completely. More than the fear of anything illegal being found, I was afraid for my own personal data, the probability of identity theft, my work falling into the wrong hands and the like.

  34. I would have thought that... by Gojira+Shipi-Taro · · Score: 1

    "they work at Best Buy" was a sufficient clue...

    Seriously. How competent can they be?

    --
    "Oh my God. This is terrible. This is the end of my Presidency. I'm fucked."; ~ Donald J. Trump
    1. Re:I would have thought that... by x_t0ken_407 · · Score: 1

      Haha, my immediate response before reading the fucking horseshit they're pulling was "as if 'b/c it's Geek Squad' wasn't reason enough..."

  35. Re:Summary, dudes, SUMMARY! by hcs_$reboot · · Score: 1

    No but recently editors prefer to botch a quick summary than use something prepared by a regular user:
    https://yro.slashdot.org/story...
    https://slashdot.org/~hcs_%24r... (first one)

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  36. Re:Hmm by Nutria · · Score: 3, Interesting

    or just someone who downloaded some file expecting it to be something else and deleted it immediately... hence it being in the trash.
    Stories of people downloading stuff, either by direct download or P2P and ending up with something different aren't all that rare.

    Which is why if you do accidentally download something like that, you must clear your cache, empty the recycle bin and repeatedly overwrite all the free space on your disk.

    would a person smart enough to be a surgeon be dumb enough to send the computer for repair with a third party knowing it had child pornography inside?

    Emphatically YES! Smarts in one narrow field doesn't guarantee smarts in every field: John Podesta is a Smart Guy, but he was stupid enough to fall for a phishing attack.

    --
    "I don't know, therefore Aliens" Wafflebox1
  37. Re: No shit Sherlock by ATMAvatar · · Score: 3, Interesting

    If you're then given a check by an FBI agent in return for a report on what you found while breaking and entering, are you still just an arbitrary citizen or a de facto agent of the government?

    --
    "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety."
  38. Re:Hmm by joaommp · · Score: 1

    or just someone who downloaded some file expecting it to be something else and deleted it immediately... hence it being in the trash.
    Stories of people downloading stuff, either by direct download or P2P and ending up with something different aren't all that rare.

    Which is why if you do accidentally download something like that, you must clear your cache, empty the recycle bin and repeatedly overwrite all the free space on your disk.

    Yes, because everyone knows how to do that. And of course, the commands to perform those actions are so easily available...

    would a person smart enough to be a surgeon be dumb enough to send the computer for repair with a third party knowing it had child pornography inside?

    Emphatically YES! Smarts in one narrow field doesn't guarantee smarts in every field: John Podesta is a Smart Guy, but he was stupid enough to fall for a phishing attack.

    It's not a "field", it's common sense. He doesn't need to be an IT expert to know that he's taking chances if he sends a knowingly tainted computer for repair. It's just pure common sense, nothing else.

  39. Re:Hmm by joaommp · · Score: 1

    Yes I have. Almost daily, actually. And I'm not talking about mission-critical knowledge in all else. I'm talking about pure and simple common sense.

  40. I wouldn't trust geek squad by bferrell · · Score: 3, Interesting

    Because four times last year, I repaired systems they said were unrepairable and had attempted to sell a replacement system.

    They used to be tech, now they are systems salesmen

  41. Re:Why "I" shouldn't trust Geek Squad? by unixisc · · Score: 1

    From the cited article, where exactly is it written that privacy is an inherent human right? It's not that I'm anti-privacy, but I'd really like to know where either in the US constitution or in the Universal Declaration of Human Rights is Privacy one of those rights?

  42. Re:Why "I" shouldn't trust Geek Squad? by unixisc · · Score: 1

    Their name makes them sound like they're the sort of experts one expects here on /. Except that once one talks to them, they really don't have much of a clue about anything other than the most mundane of tech issues

  43. Re:Why "I" shouldn't trust Geek Squad? by Zaelath · · Score: 5, Informative

    Since you ask:

    US Constitution, Fourth Amendment:

    The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no Warrants shall issue, but upon probable cause, supported by Oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized.

    Universal Declaration of Human Rights, Article 12:

    No one shall be subjected to arbitrary interference with his privacy, family, home
    or correspondence, nor to attacks upon his honour and reputation. Everyone has
    the right to the protection of the law against such interference or attacks.

    Anything else you'd like me to Google for you?

  44. Why you shouldn't trust the FBI by HalAtWork · · Score: 1

    More like "Why you shouldn't trust the FBI"

  45. Re: Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 5, Insightful

    Exactly. The bigger issue is that they are looking through all your files. The number of people who have nude pictures of themselves or other people legally far outweighs the number of people with illegal pictures. This means that the guys at Geek Squad will definitely lookat the nude pics of their customers. Even the ones that were intentionally deleted by people before they take their computers in for service to prevent such a thing.

    If this is not a violation of privacy then what is? Why are they looking in the first place if they usually only find legal stuff? What do they do with the legal nudes they typically find? Do they also shows those to the other FBI informants/repair monkeys they work with? Or maybe make personal copies?

  46. Re:Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 1

    Exactly who do you think has been instructing them about all these rewards and policies?

  47. Re:Why "I" shouldn't trust Geek Squad? by Joe_Dragon · · Score: 1

    so what if you get them from just an ad on a web site, malware, or what happened to Julie Amero?

  48. Re:Why "I" shouldn't trust Geek Squad? by stephanruby · · Score: 5, Insightful

    Shouldn't TFH be "Why someone who engages in criminal behavior shouldn't trust Geek Squad?"

    What about if you have legal adult naked videos/pictures of yourself having sex with your wife? Do you want the teenage geek squad employee to look through those videos/pictures too? After all, he would need to look inside those videos/pictures if he wants to ascertain what they contain.

    Not only that, but he's looking at the deleted files too. So even if you or your wife deleted that content, he will be able to find it. The same goes for your phone. I assume the FBI has the same deal with cell phone repair technicians. Do they also look scan/watch all your pictures/videos including your deleted ones too?

    And at Best Buy during work, how does it work if a manager catches an employee going through the private videos/pictures of customers? Does the manager give the employee a free pass if the employee offers to split the FBI reward with him? Or does the employee need to make a copy of the hard drive to bring home to review at home at his leisure? How does that work exactly?

  49. journalism majors can BS people into upsells by Joe_Dragon · · Score: 3, Insightful

    journalism majors can BS people into upsells and that is why the tech people where just stockboys.

  50. This is about more than Best Buy by taustin · · Score: 5, Interesting

    The Geek Squad techs were, according to the article, "active informants" for the FBI, which is to say, they agreed to be beforehand. That means they are agents of the government, which means they are under the same restrictions as the cops. So if you think it's OK for Geek Squad to search your computer without a warrant, you believe it's OK for the cops to do the same thing, because it is the same thing.

    Aside from that, the FBI did additional searches without warrants, like to get warrants, and apparently continues to hide evidence. They claimed the informants told them they (the informants, that is) had "accidentally" run the carving software that was, in no way, involved in repairing the computer, and found the image. So either the informants (at least one, and likely all three) lied to the FBI under penalty of perjury, or the FBI agent getting the warrant perjured himself to the judge. Or both.

    There isn't an FBI agent involved in this case that doesn't belong in prison for corruption. Same for the prosecutor, at this point, because it is long since possible for him to not be aware of the FBI's corruption.

    Best Buy is the least guilty of anything, and apparently, according to the update at the bottom, actually have policies prohibiting their employees from accepting any kind of reward for reporting this stuff. Whether or not they'll fire the employees named (there are three) for doing so remains to be seen. They are correct, though, that once they become aware of child porn on a computer, they're required to report it.

    1. Re:This is about more than Best Buy by jittles · · Score: 2

      So either the informants (at least one, and likely all three) lied to the FBI under penalty of perjury, or the FBI agent getting the warrant perjured himself to the judge. Or both.

      While it's clear that the Geek Squad agents are obviously acting as paid officials of the FBI in this case, they did not, even if they lied, commit perjury in any form. Just a claim from an anonymous tip can be enough to get someone's house searched and it'll stick in court. Even if the anonymous tip was found to be inaccurate. The police love tips that allow them to search the property of people whom they're interested in. The warrant has to be specific, but they can pick up any evidence of other crimes so long as the original warrant reasonably covered the area where the actual evidence is. I'm not a huge fan of this policy, as this is how the DEA and whatnot fake an evidence chain, but it is the way it works. The courts have operated this way for some time. You'd need a brave judge or some legislation changes to change this.

    2. Re:This is about more than Best Buy by david_thornley · · Score: 1

      It doesn't matter how easy it is to get a warrant if the searching party doesn't bother.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  51. Re:Hmm by Nutria · · Score: 2

    It's not a "field", it's common sense.

    For at least 250 years, it's been known that, "common sense is not so common."

    --
    "I don't know, therefore Aliens" Wafflebox1
  52. Re: Why "I" shouldn't trust Geek Squad? by Atomic+Fro · · Score: 2, Informative

    You have all rights. The Bill of Rights lists the rights Congress is explicitly never to infringe upon.

    "The right there specified is that of "bearing arms for a lawful purpose." This is not a right granted by the Constitution. Neither is it in any manner dependent upon that instrument for its existence. The second amendment declares that it shall not be infringed, but this, as has been seen, means no more than that it shall not be infringed by Congress. This is one of the amendments that has no other effect than to restrict the powers of the national government, leaving the people to look for their protection against any violation by their fellow citizens of the rights it recognizes, to what is called, in The City of New York v. Miln, 11 Pet. 139, the "powers which relate to merely municipal legislation, or what was, perhaps, more properly called internal police," "not surrendered or restrained" by the Constitution of the United States."

    --

    ==================
    Hippie Logger Jock
    ==================
  53. Re:Why "I" shouldn't trust Geek Squad? by hawguy · · Score: 4, Insightful

    You trust strangers every time you hand someone your credit card or read the # over the phone. You trust your bank with the history of all your credit purchases. You trust other strangers when you hand over your car keys to the garage or a valet. You trust them when you give them your house keys so they can inspect something while you're at work. You trust, not just one doctor or one nurse, but an entire health care organization with your medical history and details when you go into a hospital to get a checkup or sick care.

      People have to live their lives.

    But my doctor isn't paid $500 by the FBI if he "finds" a balloon full of cocaine up my ass.

  54. Re:Why "I" shouldn't trust Geek Squad? by Bert64 · · Score: 3, Insightful

    Not really...
    A single file was found in deleted space on this guy's machine, was he truly a criminal who intentionally sought out illegal material or did he have this single file on his machine through no fault or intention of his own? (eg browser cache, malware, spam etc)

    At the very least, i'd expect someone who was actively looking for such material to have a lot more of it than just a single deleted file.

    --
    http://spamdecoy.net - free throwaway anonymous email - avoid spam!
  55. Re: Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 2, Insightful

    I worked at best buy both in computer and geek squad.

    I can say with certainty that everyone's computers were searched for music, videos, jpg, etc (so they could be backed up allegedly)

    These "backups" were definitely shared with other techs in the event of anything interesting was found which most often was the case.

    Customers usually had tons of photos, music, etc. Most of the time it didn't include illegal stuff so though. I know one of the stores I worked at had a huge library of pilfered mp3.

    I would never ever have over my desktop or notebook with a live hard drive in it. I would send it in with it removed.

  56. Re:Why "I" shouldn't trust Geek Squad? by MightyMartian · · Score: 1

    Indeed. If there was ever a case where reasonable doubt it would be one where a single illegal image was found.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  57. Re:Why "I" shouldn't trust Geek Squad? by KiloByte · · Score: 1

    Or, what if that porn you downloaded, legitimate other than for copyright, contains kiddie stuff? Especially if it's been sitting on your disk for months, awaiting its turn to be watched?

    Thus, you need to immediately go and watch the entirety of your porn stash! All of it, not just the beginning of every piece -- it's an obvious trick to hide it from cursory search by attaching a fake part at the start.

    --
    The creatures outside looked from Alt-Right to Antifa; but already it was impossible to say which was which.
  58. Re:Why "I" shouldn't trust Geek Squad? by DamnOregonian · · Score: 1

    I'm always suspicious of single parenthesis. Why'd the other leave?

  59. Meaning... by ChoGGi · · Score: 1

    If I'm into child porn then I should be regularly having my computer serviced by Geek Squad.
    When I get busted I can now blame that they planted it to receive a reward?

    1. Re:Meaning... by ChoGGi · · Score: 1

      That's a useful reply. I take it you disagree with my statement?

  60. Re:Why "I" shouldn't trust Geek Squad? by DamnOregonian · · Score: 1

    The big problem: a lot of good people at Geek Squad get besmirched for the actions of some greedy fellow employees.

    But I'm sure some of them are great people. Better build a wall around them.

  61. Re:"Why you shouldn't trust Geek Squad" by thegarbz · · Score: 1

    Because they illegally search you computer thus showing an incredible lack of ethics.

    The outcome of the specific case is immaterial.

  62. Re:Hmm by DamnOregonian · · Score: 1

    Absolutely. Since the dawn of verbal communication, I'm fairly certain that almost every single one of us has realized just how uncommon it is- after all, we're the only ones who have it.

  63. The legal stuff doesn't matter that much. by SuricouRaven · · Score: 5, Insightful

    You can analyse validity of warrants and question the admissibility of evidence all you want, but that overlooks a fact: Most prosecutions don't go to trial. They end in plea bargains. Sure, that particular evidence might be unusable - but the fact that the FBI knows about it may well be enough to get the suspect to confess anyway. The particular example in the article did lawyer up and fight it, but how many times has a similar story happened that didn't become interesting and public enough to get noticed?

    1. Re:The legal stuff doesn't matter that much. by jbmartin6 · · Score: 1

      That's a good point, once they know it is there they can fabricate some legal probable cause and go look for more. If they do find a lot more evidence, that would be admissible if the court did not know they had fabricated the probable cause.

      --
      This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
  64. Re:Why "I" shouldn't trust Geek Squad? by maugle · · Score: 1
    While others have already pointed you to the fourth amendment of the Constitution, I'd like to add the third:

    No soldier shall, in time of peace be quartered in any house, without the consent of the owner, nor in time of war, but in a manner to be prescribed by law.

    But wait, you ask, what does that have to do with anything? Well, according to the late Supreme Court Justice William O. Douglas, this amendment upholds the individual's right to privacy by forbidding the government from forcing you to accept the prying eyes of its agents into your private home without due process.

  65. Re:Hmm by Nutria · · Score: 1

    We have common sense in the areas we care about. Not so much in areas we haven't given much thought to.

    --
    "I don't know, therefore Aliens" Wafflebox1
  66. Child porn laws are bad and used to frame people by Anonymous Coward · · Score: 1

    The basis for them is scientifically questionable as there is no clear scientific evidence that child porn leads to rape. Of course that doesn’t matter as it's a totally fear based law. The same is true for the sex offender list. You ever wonder why it's mostly filled will drunk college students and minors? It's because sex offender doesn't correlate with violence being used. When the law makes people guilty of something without there being any intent to victimize or even any victims there is a serious problem. That is exactly what the case is with these sorts of laws. While I don't like the idea of child rape banning child porn does nothing to stop child rape and there is no consensuses or scientific basis for equating paedophilia with child rape. There is less than 1% chance that a first time child porn offender has ever raped a child and the recidivism rate is also less than 1% unless there is other prior criminality. In other words people whom are prone to violence are the ones who rape- not people attracted to children except for some small subset- just like it is true for adult-on-adult. Yikes!

    Why are we filling our prisons with a bunch of perverts who aren't even a threat! I can tell you. It's religious bigots and politicians. The homosexual is politically unacceptable so they're just moving targets to a smaller minority which is even more defenceless than gays were in the 1950s. On the contrary most child rapes are that of parents, friends, and people who *know* the child. And there are almost no serial murders as the media would have you believe- they come about once every gazillion years they are so rare.

    There is evidence that pornography being readily available reduces rape though cause we have statistics that show that when pornography was legalized rapes went down, and then back up- when re-criminalized, and then back down again when legalized once more. I forget the country this study was done in, but it doesn't really matter. Point is unless you can show that paedophiles somehow differ from the general population in terms of rape there is no reason to think child porn will lead to rape. If we don't let emotions get to us it actually would make more sense to have some sort of government entity produce it in a similar manor to hollywood style violence. That way you have rapes go down AND no kids are harmed in the production of such disturbing content. In fact violent sexual content is probably more important than any other as it gives those whom are prone to violence (which may not be all those who view violent content) and outlet for that.

  67. Re:Why "I" shouldn't trust Geek Squad? by LordWabbit2 · · Score: 4, Interesting

    I went to a LAN once and as usual there is a bunch of file copying going on at the start, so I grabbed a bunch of stuff, games, movies and yes some pron. Months later I was running out of space and started clearing stuff out. Buried deep in the dump folder was a whole bunch of bestiality pron, shift deleted that, but to this day I cannot remember which friend I copied it from, always wondered if they were also unaware of it, or if they had a darker side I was not aware of.

    --
    There are three kinds of falsehood: the first is a 'fib,' the second is a downright lie, and the third is statistics.
  68. Re:Why "I" shouldn't trust Geek Squad? by Hognoxious · · Score: 1

    So tenants don't have a right to privacy?

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  69. Re:Planting evidence by Hognoxious · · Score: 1

    maybe they don't know how to do it?

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  70. Re:Why "I" shouldn't trust Geek Squad? by stealth_finger · · Score: 4, Funny

    I'm always suspicious of single parenthesis. Why'd the other leave?

    There was just too much between them.

    --
    Wanna buy a shirt?
    https://www.redbubble.com/people/stealthfinger/shop?asc=u
  71. Re:Why "I" shouldn't trust Geek Squad? by Opportunist · · Score: 1

    Umm... the location of your valuables so he knows his way 'round when he returns later, so he's done robbing you before you're back from the movies?

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  72. Re:Why "I" shouldn't trust Geek Squad? by Opportunist · · Score: 2

    This is Best Buy we're talking about. I'd already be surprised if they didn't take a cut of those 500 bucks.

    Why, you think they only rip off their customers?

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  73. Re: Hmm by Opportunist · · Score: 1

    What's that? Oh, you mean that crumpled piece of paper our politicians wipe their ass with?

    Yeah, I read it. Boy, it sure was a good laugh.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  74. Re:Hmm by houghi · · Score: 1

    Which is why if you do accidentally download something like that, you must clear your cache, empty the recycle bin and repeatedly overwrite all the free space on your disk.

    No, you shouldn't. The law should adapt and know that it is clearly not possession if that happens. The law must be there for the people. The people are not there for the law.
    Because what if I send you a nice wallpaper of a green hill and use steganography to put an image of childporn in it?

    --
    Don't fight for your country, if your country does not fight for you.
  75. Re:Hmm by Imrik · · Score: 1

    Warrants are for any property that isn't in plain view to someone working on behalf of law enforcement. Since the FBI had already contacted this person and offered $500 if they found any child porn, they were working on behalf of law enforcement when they investigated the contents of the unallocated space on the drive. (unless the computer was brought in to recover deleted files)

  76. Re:Why "I" shouldn't trust Geek Squad? by Anonymous Coward · · Score: 1, Informative

    Funny thing that "I've got nothing to hide argument". A couple of colleagues trotted out that argument when discussing the UK's new monitoring laws. They all agreed they have nothing to hide, so don't care about it. Then one the people in our office was informed of a tax inspection by HMRC (Revenue & Customs) and suddenly they all got a bit twitchy and started looking at what they're putting through their books (they're all self employed - we're basically serviced offices).

    My "I thought you have nothing to hide from the government" comment didn't go down well...

  77. Re: No shit Sherlock by Imrik · · Score: 1

    More to the point, what if you're offered the money before you break in?

  78. Re:Why "I" shouldn't trust Geek Squad? by oobayly · · Score: 2

    Anything else you'd like me to Google for you?

    I'm struggling to find out the speed of light - can you help me please.

  79. Re:Hmm by Nutria · · Score: 1

    Your comment and mine are not mutually exclusive.

    Having said that... get over the fact that child porn is pretty high up there on the public revulsion scale, and prosecutors salivate at the prospect of convicting such a person. People remember the perp walk and the mug shot, not the dismissal.

    --
    "I don't know, therefore Aliens" Wafflebox1
  80. Re:Why "I" shouldn't trust Geek Squad? by mysidia · · Score: 1

    What about if you have legal adult naked videos/pictures of yourself having sex with your wife

    You best keep personal files encrypted at all times. Windows Encrypting filesystem works if you NEVER give out your account password (Be sure to backup your Files and EFS credentials).

    Plan Ahead. Create and maintain a separate Admin username/password you can provide to a technician if necessary
    have that in place before the system even breaks.

  81. Re:Why "I" shouldn't trust Geek Squad? by houghi · · Score: 1

    Anything else you'd like me to Google for you?

    Yes. Can you please search what these words mean if they are not enforced. I believe you should use 'hollow' in your search.

    --
    Don't fight for your country, if your country does not fight for you.
  82. Re:do they scan deleted bank statements too? by Opportunist · · Score: 1

    You have a truecrypt container? Jackpot! Plant a CP pic on it and get a warrant, 500 bucks ca-ching!

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  83. Re:Why "I" shouldn't trust Geek Squad? by compro01 · · Score: 3, Informative

    Great. It should only require a few years of dealing with tough-on-crime prosecutors and judges to make use of that, whilst your name is being publically dragged through the mud.

    --
    upon the advice of my lawyer, i have no sig at this time
  84. Re:Hmm by pz · · Score: 1

    Emphatically YES! Smarts in one narrow field doesn't guarantee smarts in every field: John Podesta is a Smart Guy, but he was stupid enough to fall for a phishing attack.

    Yeah, the lesson I took from that is pretty simple and clear: DO NOT READ EMAIL AT 4 AM WHEN YOU ARE NOWHERE NEAR IN CHARGE OF YOUR FULL FACULTIES. Not sure why Podesta hadn't already figured that one out.

    --

    Put my fist through my alarm clock with its ding-dong death inside my ear. - The Blackjacks.
  85. Re: Why "I" shouldn't trust Geek Squad? by TerenceJ.Lindsey · · Score: 1

    Once I found a large amount of wadded up cash and what I assumed was coke in the top back of my bedroom closet -- six months after living there.

  86. Re: Why "I" shouldn't trust Geek Squad? by John+Allsup · · Score: 1

    Lisp gives you nightmares like that... ;-)

    --
    John_Chalisque
  87. Re:No shit Sherlock by BlueStrat · · Score: 1

    Anybody not wiping their device clean before sending for repair deserves what happens to their data.

    And how do you do that with a computer with solder-in SSD (e.g, MBAir)?

    A 3/8" drill, duh! :)

    What's that in metric?

    About 30-40 EUR at the local hardware store?

    Strat

    --
    Progressivism (aka US 'Liberalism'): Ideas so good they need a police/surveillance-state to enforce.
  88. Re:Why "I" shouldn't trust Geek Squad? by Greystripe · · Score: 3, Funny

    c, you're welcome.

  89. Re:Why "I" shouldn't trust Geek Squad? by Feyshtey · · Score: 2

    When you need a plumber, you call a plumber. And you are there to greet him, and watch him work, ask questions about what he's doing, and pay attention to what he's doing so your bill doesnt show that he replaced your water heater when in fact he changed a couple of sink knobs.

    Also, when you need a plumber you dont call the homeless that hangs out downtown who likes to smack copper pipes together to make "music". Doing so would be comparable to calling Geek Squad when you need a computer technician.

    --
    "But we have to pass the bill so that you can find out what is in it,..." - Nancy Pelosi
  90. Re:Why "I" shouldn't trust Geek Squad? by Feyshtey · · Score: 1

    I love this argument. Is that what you'll be saying if a senator starts suggesting that we should have surveillance cameras installed in every home with a direct line to police or NSA to stop domestic abuse, or drug trafficking, or terrorism?

    After all, what's the harm? If you arent doing anything wrong...

    --
    "But we have to pass the bill so that you can find out what is in it,..." - Nancy Pelosi
  91. Re:Why "I" shouldn't trust Geek Squad? by Big+Hairy+Ian · · Score: 3, Interesting

    If you think that's bad don't even think of having your PC repaired in Texas http://www.techrepublic.com/bl...

    --

    Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.

  92. Re: Why "I" shouldn't trust Geek Squad? by nospam007 · · Score: 1

    "Once I found a large amount of wadded up cash and what I assumed was coke in the top back of my bedroom closet -- six months after living there."

    So, Terence, when did you stop 'assuming'?m After the first test sniff?

  93. Easy by nospam007 · · Score: 1

    Don't trust the Geek Squad!

    Use the Nerd Herd.

  94. This isn't new. Nobody here work at such a place? by sabbede · · Score: 1
    I worked at Staples 17 years ago. When the store started doing repairs, we were told that the FBI would pay a few hundred bucks if we found kiddie porn.

    I would think that they offer the same deal to any computer repair shop. They can certainly take advantage of it even if the FBI doesn't inform them of the program directly.

  95. Re:Why "I" shouldn't trust Geek Squad? by Tyrannicsupremacy · · Score: 1

    Cool, feel free to forfeit your own constitutional rights, but kindly leave mine alone thanks.

    --
    http://i.cubeupload.com/T6cyLu.png
  96. Re:Not a fan of BBY, but some things need to be fa by sabbede · · Score: 1

    BBY doesn't pay for turning over the kiddie porn, the FBI does. Did they not tell you about it when you were there? They told me at Staples, and that was in 2000.

  97. Re:Why "I" shouldn't trust Geek Squad? by ruir · · Score: 1

    If a guy leaving his stuff for 5 years in the house of his ex-wife loses the ownership of his former property, I wonder the sanity of claiming to the heirs stuff hidden/abandoned so long ago. How long is too long ago? By that logic, we should start searching the heirs of that roman coins or pirate treasure...

  98. New name? by Neuronwelder · · Score: 1

    Maybe they should be named the Geek Police Squad? Well after all, at least you'll know what your in for..

  99. Re:Hmm by Neuronwelder · · Score: 1

    I wonder if users are smart enough to replace the hard drive, with a new hard drive, that has nothing on it but an operating system.

  100. Re:Why "I" shouldn't trust Geek Squad? by mjwx · · Score: 1, Insightful

    You trust strangers every time you hand someone your credit card or read the # over the phone (...)

    You trust the professionals to whom you request a specific service (and usually you pay) to perform that specific service. You don't ask them to look for interesting files, have the illegal ones reported, and some other legal files not reported but used illegally by them.

    First off... Geek Squad are IT professionals in the same way a burger flipper at Micky D's is a chef. They aren't.

    Secondly, I sure as hell would not leave a plumber I didn't know well alone inside my home... With access to my valuables. Said plumber may be a consummate professional... but he's still some random I don't know.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  101. Re:Why "I" shouldn't trust Geek Squad? by Bob+the+Super+Hamste · · Score: 1

    Hey the geek squad use to be good but that was back in like 95 before best buy bought them.

    --
    Time to offend someone
  102. Re:Why "I" shouldn't trust Geek Squad? by RavenLrD20k · · Score: 2

    So THAT's why the answer is always c.

  103. why I wouldn't trust the geek squad by p51d007 · · Score: 1

    You'd be CRAZY to take your computer to them. You'd be crazy to take your computer to ANYONE, unless you can watch them. ANYTHING on your hard drive will be checked...COUNT on it.

  104. Re:Why "I" shouldn't trust Geek Squad? by kilfarsnar · · Score: 4, Insightful

    No, I don't mind. Because I don't have any illegal drugs or child pornography for the plumber to find.

    Exactly what are you afraid of them finding?

    There are currently over 10,000 federal statutes. Can you say, categorically, that you are not currently breaking any of them?

    Ignorance of the law is not a defense. It is entirely possible to be breaking a law and have no idea you are doing so. Still want to let people, who are looking for wrongdoing, nose through all your stuff?

    Anyone arguing that those with nothing to hide have nothing to fear really needs to reexamine their assumptions.

    --
    "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
  105. Re:Why "I" shouldn't trust Geek Squad? by kilfarsnar · · Score: 1

    You trust strangers every time you hand someone your credit card or read the # over the phone. You trust your bank with the history of all your credit purchases. You trust other strangers when you hand over your car keys to the garage or a valet. You trust them when you give them your house keys so they can inspect something while you're at work. You trust, not just one doctor or one nurse, but an entire health care organization with your medical history and details when you go into a hospital to get a checkup or sick care.

    People have to live their lives.

    And every now and then we find out that some of those people are not worthy of that trust. That's part of living life.

    --
    "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
  106. Re:Why "I" shouldn't trust Geek Squad? by kilfarsnar · · Score: 5, Insightful

    Great. It should only require a few years of dealing with tough-on-crime prosecutors and judges to make use of that, whilst your name is being publically dragged through the mud.

    Yes, exactly. Only people who have little first-hand experience with law enforcement or the courts would think that being innocent will make things easier. An innocent person can easily be bankrupted and have their lives altered by having to defend themselves against the criminal justice system.

    --
    "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
  107. Re:Why "I" shouldn't trust Geek Squad? by bluefoxlucid · · Score: 1

    Browser cache is an interesting consideration. I bet if you google image search for some freaky shit like chicks in dog collars you might find chicks with dogs in them in some of the results--you know, the results displayed as images, downloaded and cached to your hard drive along the way. Are they downloaded scaled down, or sent as full size (well, GIS scales to something like 300-400 pixels) and displayed scaled down by the browser?

  108. Re:Why "I" shouldn't trust Geek Squad? by kilfarsnar · · Score: 1

    Since you ask:

    US Constitution, Fourth Amendment:

    The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no Warrants shall issue, but upon probable cause, supported by Oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized.

    Universal Declaration of Human Rights, Article 12:

    No one shall be subjected to arbitrary interference with his privacy, family, home or correspondence, nor to attacks upon his honour and reputation. Everyone has the right to the protection of the law against such interference or attacks.

    Anything else you'd like me to Google for you?

    Well done! There is also the 9th Amendment to the Constitution: The enumeration in the Constitution, of certain rights, shall not be construed to deny or disparage others retained by the people.

    --
    "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
  109. Re:Why "I" shouldn't trust Geek Squad? by omnichad · · Score: 1

    The company that had lower prices on their public website, higher prices on their internal in-store site, and then charged you based off the internal site saying you had miss-remembered public price if you called them out on it.

    Oh, yes. And even before smartphones were widespread, I printed off the web page when I went back in. The address bar didn't even say "bestbuy.com" for the internal site so I told them to try there, but they refused.

  110. Re:Why "I" shouldn't trust Geek Squad? by omnichad · · Score: 2

    If you know how to do any of that, you're not taking your computer to Best Buy to be fixed.

  111. Isn't that cute? by Deadstick · · Score: 1

    He thought Delete meant Delete.

  112. Re:Child porn laws are bad and used to frame peopl by omnichad · · Score: 1

    The basis for them is scientifically questionable as there is no clear scientific evidence that child porn leads to rape.

    Well...there's pretty good evidence that child rape leads to child porn. Best not to incentivize its creation.

  113. Not to mention... by DougReed · · Score: 1

    .. that I have yet to talk to anyone with a 'Geek Squad' shirt that knew what the hell he or she was talking about.

  114. Re:Child porn laws are bad and used to frame peopl by Attila+Dimedici · · Score: 2

    Child pron is NOT illegal because it supposedly leads to rape. Child porn is illegal (in the U.S.) because children have to be sexually abused in order to create it. At least, that is the justification which the Courts have given for allowing this suspension of the First Amendment. I actually support that logic.The problem is that things which do NOT involve the sexual abuse of children are labeled as child porn and are thus illegal. While I consider all child porn to be disgusting, any publication which did not require sexual abuse of minors to create should not fall under the legal categorization as child porn.

    --
    The truth is that all men having power ought to be mistrusted. James Madison
  115. Re:Why "I" shouldn't trust Geek Squad? by tibit · · Score: 1

    You show an appalling lack of understanding of how modern web browsers work. They download quite a lot of content without you ever demanding any of said content to be downloaded. If you watch perfectly legal porn on your computer, your browser is very likely to prefetch some seriously bad stuff - it's just trying to be helpful, after all.

    --
    A successful API design takes a mixture of software design and pedagogy.
  116. I don't by DaMattster · · Score: 1

    Geek Squad tends to be predatory on their customers and constantly upsells based on fear of what is unknown to the customer. I can undercut them significantly, still make money, and not resort to dirty tricks.

  117. Re:Why "I" shouldn't trust Geek Squad? by bradley13 · · Score: 1

    "What about if you have legal adult naked videos/pictures of yourself having sex with your wife? Do you want the teenage geek squad employee to look through those videos/pictures too? After all, he would need to look inside those videos/pictures if he wants to ascertain what they contain."

    If your wife is cute, maybe he'll earn himself some extra money by uploading your private pics and videos to some porn sites. Won't that be fun!

    Or, maybe you're young, and you have some racy pics of your wife or girlfriend from a couple of years ago. Was she underage when that pic was taken? No? Can you prove it? I'm sure you'll enjoy being investigated by the FBI, just because some Geek Squad member wanted to get his $500 bonus...

    --
    Enjoy life! This is not a dress rehearsal.
  118. Re:Not a fan of BBY, but some things need to be fa by jittles · · Score: 1

    BBY doesn't pay for turning over the kiddie porn, the FBI does. Did they not tell you about it when you were there? They told me at Staples, and that was in 2000.

    He's just quoting the rule book, and not what the managers of the Geek Squad actually tell people unofficially. I have a friend who worked Geek Squad part time just to get all the free junk from Intel that Geek Squad members became eligible for. The unofficial policy at his Geek Squad was to look through everything, find everything, and make a copy of anything your fellow coworkers might enjoy looking at. I actually wanted to work there part time as well. Not to steal peoples nudies but because my friend was getting a free $300-400 SSD or a new CPU from Intel about once every 3-4 months.

  119. Re:Why "I" shouldn't trust Geek Squad? by Ol+Olsoc · · Score: 2

    There are currently over 10,000 federal statutes. Can you say, categorically, that you are not currently breaking any of them?

    Have any copyrighted pictures or videos that you don't have a receipt for? Rip a copyrighted tune from Youtube? Have a friend send any of those? Have a normal photo of your female child in a bathing suit at the shore? Some minimum wage geeksquad drone figuring that 500 dollars is 500 dollars, and "better safe than sorry", welcome to the legal system.

    We have to set limits on accessibility, and the old "nothing to hide" is a bad slippery slope.

    Finally, anyone claiming to know exactly what is or isn't on their computer better be saying that about a computer that has never been connected to the internetz.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  120. Re:Why "I" shouldn't trust Geek Squad? by IWannaBeAnAC · · Score: 1

    There have also been suggestions that they planted child porn in order to get the $500 bounty.

  121. Re:Why "I" shouldn't trust Geek Squad? by mlts · · Score: 1

    I wouldn't trust Geek Squad anyway. A while back, I bought a tablet at Best Buy, and asked GS to stick a screen protector on it. It took them -hours- to do that, and to boot the job was not really impressive, with obvious globs of dust stuck between the plastic and screen.

    If they can't get such a basic thing done, why would I trust them with anything more complicated?

  122. Re:Child porn laws are bad and used to frame peopl by jbmartin6 · · Score: 1

    I believe the legal logic is that a child cannot give consent to be in pornography ( or agree to a contract ) so the assumption is some kind of coercion.

    --
    This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
  123. Re:Why "I" shouldn't trust Geek Squad? by SecurityGuy · · Score: 1

    My taxes, bank statements, identifying documents, jewelry, checkbooks, etc...

    The principle of least privilege applies here. The plumber shouldn't have access to everything in your house either because he's trustworthy or "because you have nothing to hitde". The plumber should have access to you plumbing and as little else is as practicable because he/she doesn't require access to anything else.

  124. Re:Why "I" shouldn't trust Geek Squad? by mrchaotica · · Score: 1

    First off... Geek Squad are IT professionals in the same way a burger flipper at Micky D's is a chef. They aren't.

    They are no less IT professionals than, say, a senior network engineer at Google. Why?

    Because nobody will be an "IT professional" until there exists a licensing organization to enforce ethical standards.

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  125. Why You Shouldn't Trust Geek Squad by JustAnotherOldGuy · · Score: 1

    "Why You Shouldn't Trust Geek Squad"

    Ummm, because they're a bunch of ninnies who couldn't pour piss out of a boot with the instructions written on the heel?

    --
    Just cruising through this digital world at 33 1/3 rpm...
    1. Re:Why You Shouldn't Trust Geek Squad by LVSlushdat · · Score: 1

      Because they're saledroids masquerading as computer technicians....

      --
      THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
  126. Re:Why "I" shouldn't trust Geek Squad? by JustAnotherOldGuy · · Score: 1

    Well you had better put your parentheses on. You're scaring the kids.

    It's not his fault- he was speed-reading and hit a bookmark.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  127. Re:Why "I" shouldn't trust Geek Squad? by JustAnotherOldGuy · · Score: 2

    Yes, exactly. Only people who have little first-hand experience with law enforcement or the courts would think that being innocent will make things easier.

    Or that being innocent even matters.

    Many prosecutors couldn't care less about your guilt or innocence- what guides them is if they think they have a winnable case or not.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  128. Re:Why "I" shouldn't trust Geek Squad? by computational+super · · Score: 2

    There are currently over 10,000 federal statutes. Can you say, categorically, that you are not currently breaking any of them?

    "If you give me six lines written by the hand of the most honest of men, I will find something in them which will hang him." -- Cardinal Richelieu

    --
    Proud neuron in the Slashdot hivemind since 2002.
  129. Re:Why "I" shouldn't trust Geek Squad? by MasseKid · · Score: 1

    If you read the article, it does not appear he intended to be a criminal. Accidentally downloading CP isn't a crime. Given there was only a single image retrieved from the trash, it's hard to prove anything was intentional about this act.

  130. Re: Why "I" shouldn't trust Geek Squad? by JustAnotherOldGuy · · Score: 1

    "... means no more than that it shall not be infringed by Congress."

    Wrong. Virtually every constitutional scholar disagrees that it means "infringed upon by Congress" or "only by Congress".

    That argument was floated around for a while in an attempt to try and gain traction by limiting the scope of who could be doing the "infringement", but it never found any validity on the courts.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  131. Re:Child porn laws are bad and used to frame peopl by green1 · · Score: 1

    So why then is simulated child porn also illegal? (Eg animations, paintings, barely legal people pretending to be children)

  132. If you have nothing to hide..... by Kernel+Kurtz · · Score: 1

    ....you have nothing to fear.

    I think it was Joseph Goebbels who said that. Totally someone the USA needs to emulate.

  133. Re:Why "I" shouldn't trust Geek Squad? by Mass+Overkiller · · Score: 1

    No soldier, doesn't include tenants not related to the Federal Government.

  134. Re: No shit Sherlock by LVSlushdat · · Score: 1

    Even I don't have any illegal stuff of any kind in my computers

    How do you KNOW you don't have any illegal stuff on your computers? IF you use said computer for webbrowing, the predictive caching that all browsers do now load all sorts of stuff into the cache that you have ZERO clue about.. Not to mention malware pulling ghod-knows-whatever onto your system... Having played "Windows Janitor" for close to 20 years prior to my retirement, I'd NEVER say "I KNOW I have nothing illegal on my systems", rather "I *hope I have nothing illegal on my system", but then again I don't use Windows anymore either, so I have a slightly better feeling about "illegal stuff on *my* computers" than you, if you still use Windows...

    --
    THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
  135. Re:Why "I" shouldn't trust Geek Squad? by Dan+East · · Score: 1

    If there was ever a story that reeks of being a fabricated urban legend, this is certainly it.

    --
    Better known as 318230.
  136. Re:Child porn laws are bad and used to frame peopl by jbmartin6 · · Score: 1

    I didn't realize that it was until just now. Excellent point, what I said is apparently not the only motivation, seems more in line with the ACs points.

    --
    This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
  137. Re: No shit Sherlock by Bite+The+Pillow · · Score: 1

    Just an arbitrary citizen. You are not an agent of the government for reporting a crime. The reward is not payment for doing a job. And there is no legal decision or law that I'm aware of saying otherwise.

    That will not come up in this case, because of all of the other clearly illegal things that happened. So it won't change now.

  138. Re:Hmm by houghi · · Score: 1

    Luclily I live in a country that believe in innocent until proven guilty and to protect that innocence and does not make mug shots public.

    --
    Don't fight for your country, if your country does not fight for you.
  139. Re:Why "I" shouldn't trust Geek Squad? by painandgreed · · Score: 1

    If a guy leaving his stuff for 5 years in the house of his ex-wife loses the ownership of his former property, I wonder the sanity of claiming to the heirs stuff hidden/abandoned so long ago. How long is too long ago? By that logic, we should start searching the heirs of that roman coins or pirate treasure...

    Having just bought a house, it seems to be typical contract condition that everything left in the house at time of purchase now belongs to the new owner. From there, it seems that it would depend if the seller had the right to sell the objects left in the house. Roman coins and pirate treasure probably fall under other laws that the seller could not just ignore. In the case of other people's objects, it probably gets murky. So, if I buy a house and find a box in the wall with stuff in it, it's mine unless some other condition would cause somebody else to have a stronger claim than the seller of the house.

  140. Re:Why "I" shouldn't trust Geek Squad? by No+Longer+an+AC · · Score: 1

    not to worry, the compiler will catch it.

  141. Re:Hmm by Nutria · · Score: 1

    Luclily I live in a country that believe in innocent until proven guilty and to protect that innocence and does not make mug shots public.

    Scandinavians and those of other small Northern European countries believed they lived in a happy, tolerant, socially cradle-to-grave protected society, and regularly mocked the US for being cruel and hard-hearted to the down-trodden. Until waves of immigrants flooded in, and now they're cutting programs.

    Point being that maybe your country isn't as perfect as you think it is.

    --
    "I don't know, therefore Aliens" Wafflebox1
  142. Re:Why "I" shouldn't trust Geek Squad? by orgelspieler · · Score: 1

    You know it's possible for a website to serve any image to you computer, right? Some older web browsers would save those files as images in a folder whether you wanted it to or not. One of my coworkers had an unfortunate incident image searching a pillow block bearing, and when he later went to back up his computer to the company server, he inadvertently copied a whole host of unsavory (but not illegal) thumbnails. None of this was done by malware. It was 100% human interaction. Had one of the images been illegal, it would have been trivial for a prosecutor to show that he had "ownership" of the material, since he had to log into a password protected computer to move the files.

    The bigger problem is that people have to prove their innocence these days. In Houston a guy was arrested on meth charges for having a sock full of kitty litter in his car. This poor bastard spent time in jail while the whole mess was sorted out. When prospective employers google his name, his arrest on drug charges shows up as the first dozen hits. (analogy would be if it were his auto repair shop that called the cops)

    This whole country has become so ass-backwards when it comes to people's understanding of burden of proof. It's impossible to prove a negative. Hell, I can't even prove there's no bits on this computer that couldn't be misconstrued as CP. Let's see: one of my best friends from high school is on the sex offender list, I went to church with a guy that just got convicted of producing CP, a family member has been fired from a child care facility, and I am reading this article on how to evade getting caught by the FBI. Yup, I'm definitely a suspect. Better lock me up for life!

  143. Re:Why "I" shouldn't trust Geek Squad? by orgelspieler · · Score: 1

    This is the same company that tells you the widget you want is not in stock, since you don't want to buy the extended protection plan. Real outstanding corporate citizens, these guys.

  144. Re: Why "I" shouldn't trust Geek Squad? by kwalker · · Score: 1

    Pass them around the office and rate them on a scale of 1-10, duh!

    for instance...

    --
    Improvise, adapt, and overcome.
  145. Re:Hmm by nasch · · Score: 1

    It's not a "field", it's common sense.

    It's not common sense to know that if you delete something from a computer it can still be recovered. It's something that some people are aware of, and some aren't.

  146. Re:Why "I" shouldn't trust Geek Squad? by orgelspieler · · Score: 1

    You seem to misunderstand what "reasonable doubt" means. This case barely meets probably cause, if the article can be taken at face value. It wouldn't even meet a preponderance of the evidence standard for a civil case. In all criminal cases, reasonable doubt is the null hypothesis. The defendant doesn't have to prove it. It is up to the prosecution to prove *beyond* reasonable doubt that a crime was committed by the defendant. So what several jurisdictions have done instead, is passed laws where it is trivial to prove they have been broken. Define the law in such a way that guilt is always assured, you just have to find the right law to charge somebody under. I'm probably breaking seventeen laws just by posting this.

  147. Re:Why "I" shouldn't trust Geek Squad? by SecurityGuy · · Score: 2

    Why do people believe your rights come from a document?

    Your rights come from some group of people, somewhere, some time, maybe even you, right now, standing up and saying no. If a lot of us believe random other people (state actors or not) should not go pawing through our lives without just cause, then that's how society should work because we ARE society.

    And absolutely no, I do not believe Best Buy has any business going through their customers' property in any way beyond that needed to perform the services they've been contracted for.

  148. That's why I go to Jock Squad instead by Anonymous+Meoward · · Score: 1

    Though getting my money back has been, uh, diffcult. https://www.youtube.com/watch?...

    --
    --- The American Way of Life is not a birthright. Hell, it's not even sustainable.
  149. Re:Why "I" shouldn't trust Geek Squad? by amiga3D · · Score: 1

    I don't trust them because they don't know their ass from a hole in the ground.

  150. Re:Why "I" shouldn't trust Geek Squad? by thegarbz · · Score: 1

    I found a huge collection of VHS pornography in one of my walls as well as some weed and some sex toys when I demolished a wall in my beat up piece of shit first house. Bastards didn't have the decency to actually leave a VHS player behind.

    But being the ever kind person I built them into new wall we added when we created the master bedroom for a next generation to lament over.

  151. Re:Why "I" shouldn't trust Geek Squad? by thegarbz · · Score: 3, Funny

    One day when they create a relativity drive that is able to travel faster than the speed of light I really hope they call it C++

  152. Re:Why "I" shouldn't trust Geek Squad? by tannhaus · · Score: 3, Insightful

    Buddy, if I have to check up your ass for anything, somebody better pay me $500 AND take me out to dinner

  153. Re:Why "I" shouldn't trust Geek Squad? by ruir · · Score: 1

    Exactly my point, but please read the parent post.

  154. Re:Hmm by kentrel · · Score: 1

    John Podesta is a Smart Guy, but he was stupid enough to fall for a phishing attack

    He wasn't just stupid, he was ignorant in an area vitally important to his job and the country. One of his passwords was "P@ssword" sent over plain text. Another of his passwords was "Runner123", crackable by a dictionary attack in seconds. He also used "Runner5678", also easily crackable. He obviously reused passwords, hence his twitter account was hacked after his apple ID password was leaked. He didn't have 2 step authentication switched on. He used open wifi hotspots on public transport, and as we all know he fell for that phishing scam. He very nearly became part of "President Hillary's" cabinet, possibly Secretary of State. I don't know what areas he's smart in but he sounds like an idiot to me.

  155. Not just geek squad by bobmajdakjr · · Score: 1

    Don't trust ANYONE with your data, christ. Google that shit and learn to fix it yourself >_>

  156. Planting evidence... by xanadu113 · · Score: 1

    What's to say that the Geek Squad isn't planting evidence..?? Seems like it would be worth it for them to do so; since it could net them an easy $500 per report..? I would never take a computer there, and I would never buy a computer from Best Buy ever again.

    --
    -Myke
  157. Re:Hmm by Nutria · · Score: 1

    As I wrote earlier this morning, we only have common sense about stuff we care about.

    --
    "I don't know, therefore Aliens" Wafflebox1
  158. Re:Why "I" shouldn't trust Geek Squad? by mysidia · · Score: 1

    If you know how to do any of that, you're not taking your computer to Best Buy to be fixed.

    Why? You're implying anyone with the software knowledge is able to do something better for every situation?

    It's all hypothetical, because there's no Best Buy in less than a couple hour's drive away.

    I might have someone bring them a Laptop that won't power on, because I don't want to fool with it.
    It would have to be almost brand new, but out of warranty for some reason..
    (I don't currently own a laptop that's new enough and expensive enough to justify the inevitable costs, but imagine I went out
    and bought a $3000 laptop, and then 1 year later, one day after the warranty expired, the hardware stopped working -- maybe the vendor slipped a component in set to self-destruct in the Motherboard.)

    You need to take out like 50 screws if you just want to just catch a glimpse of the CPU --- replacing a component on the motherboard, or the whole board itself is definitely something you pay somebody to do, in order to save 30 hours or more of headache.

    Best buy is one of the few companies left you can pay to take a look at it; if you have one in your area, anyways.

  159. Re:Why "I" shouldn't trust Geek Squad? by Tukz · · Score: 1

    If it can do sharp turns at the speed of light, is it a C#?

    --
    - Don't do what I do, it's probably not healthy nor safe. -
  160. Re: No shit Sherlock by joaommp · · Score: 1

    Not using Windows and I always turn off predictive caching. Furthermore, my webbrowsing ecosystem is very limited to about two dozens very specific sites.

  161. Re:Why "I" shouldn't trust Geek Squad? by networkBoy · · Score: 1

    I know exactly what *you'll* find on my computer that has been connected to the internet:
    Noise.
    Baring an exploit in the disk crypto you will find only noise and I'll be damned if I'm going to enter or tell you the password.

    --
    whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
  162. Re: Why "I" shouldn't trust Geek Squad? by colinrichardday · · Score: 1

    So the Fourteenth Amendment doesn't apply to the Second?

  163. Why would I trust Best Buy? by colinrichardday · · Score: 1

    They might screw up my Linux partitions.

  164. Re:Hmm by joaommp · · Score: 1

    If you give your keys to a contractor for him to perform some work in your house, don't you have the common sense to predict that if he's there alone, he might be doing more than just the work he was supposed to like browsing through your stuff including your garbage?

  165. Re:Hmm by nasch · · Score: 1

    I thought we were talking about giving one's computer to someone to fix. That's certainly what I was talking about. And if you're trying to suggest that it's common sense to know that deleting a file makes it no more gone than putting something in your trash can does, that's exactly the claim I was disputing.

  166. Re:Why "I" shouldn't trust Geek Squad? by Ol+Olsoc · · Score: 1

    I know exactly what *you'll* find on my computer that has been connected to the internet: Noise. Baring an exploit in the disk crypto you will find only noise and I'll be damned if I'm going to enter or tell you the password.

    Congratulations citizen! You win the internet. You do know that your encrypted disk had damn well better be well encrypted, becuse it's existence makes you very interesting indeed.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  167. Re:Hmm by networkBoy · · Score: 1

    Shift - Del the files
    cipher /w::\

    done.

    --
    whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
  168. Re:Hmm by joaommp · · Score: 1

    I was establishing a comparison between the two. If you KNOWINGLY had something on your computer you know you shouldn't have and send it to repair, you're incurring in the same risks. I can't imagine someone as a surgeon not having even the slightest hint that such a thing might happen if he had something to hide.

  169. Re:Why "I" shouldn't trust Geek Squad? by omnichad · · Score: 1

    You're implying anyone with the software knowledge is able to do something better for every situation?

    I'm implying that anyone that knows this much knows not to trust Best Buy with anything and they'd at least go to an independent shop or travelling tech if they didn't want to deal with it.

  170. Re:What the US law really says(googled that for ya by Zaelath · · Score: 1

    Sorry, are you arguing with someone else? I was never disputing any of that.

    Perhaps you have something relevant in your Google on illegal search and seizure?

  171. Re:Why "I" shouldn't trust Geek Squad? by Zaelath · · Score: 1

    It just keeps returning Google image results of DJT watching two hookers pee on the Constitution. I think you broke it.

  172. Re:Hmm by nasch · · Score: 1

    Yes, but if someone who doesn't know much about computers deletes something, then they DON'T knowingly have it on their computer. They think it's gone.

  173. Re:Child porn laws are bad and used to frame peopl by david_thornley · · Score: 1

    Laws vary. Some laws specify that CP has to involve an identifiable victim known to be under 18 at the time. Some laws are far more encompassing, and ban stuff that never did involve a real child.

    --
    "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  174. Re:Why "I" shouldn't trust Geek Squad? by mjwx · · Score: 1

    First off... Geek Squad are IT professionals in the same way a burger flipper at Micky D's is a chef. They aren't.

    They are no less IT professionals than, say, a senior network engineer at Google. Why?

    Because they work in retail and have no formal qualifications. Nor do they do anywhere near the same job.

    Secondly, the word "professional" is derived from "profession", which means an occupation involving prolonged training or study. Someone who bolts together computers is not a professional, they're a labourer, someone who sells services is not a professional, they're a salesman, someone who fixes things is at best a technician, but more often they're just a labourer following instructions. Tradesmen/women are another form of career... but I dont want to confuse you too much.

    Given that Geeksquad are employed as casual staff with little to no formal training and given sales responsibilities. They're casual storepersons, not IT professionals.

    Remember that many professions have no formal bodies setting standards (and many of those who have formal bodies, still have no standards). There's no board governing researchers, but you cant call yourself one without formal training or at the very least, demonstrating enough competence to prove you studied to understand what you do.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  175. Re:Not a fan of BBY, but some things need to be fa by sabbede · · Score: 1

    Oh, now that pisses me off. I never got anything nicer from Intel than a Pentium Pro keychain (a factory discarded cpu in lucite), and that was back when I worked at Electronics Boutique. I also got to go to some US Robotics product presentation where I got a free external 56k modem. I didn't get shit when I worked at Staples, but here's the Geek Squad (a name that I find insulting), barely competent, overcharging like crazy, searching private data, and getting all these free toys!

  176. Re:Why "I" shouldn't trust Geek Squad? by kilfarsnar · · Score: 1

    Statutes? Cripes, what about the Code of Federal Regulations?

    I, for instance, had no idea that when I washed my fish in a national park at a faucet not provided for washing fish, I was breaking 36 CFR 261.16(c)

    Thank you, that is a perfect illustration of my point.

    --
    "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
  177. Re:Why "I" shouldn't trust Geek Squad? by q4Fry · · Score: 1

    It's not very difficult to make sharp turns at the speed of light. All you need is a mirror.

  178. Re: Why "I" shouldn't trust Geek Squad? by Agripa · · Score: 1

    If this is not a violation of privacy then what is?

    It is an unenforceable violation of the 4th amendment. Why should the FBI, any law enforcement agency, or the courts care?

  179. Re:Why "I" shouldn't trust Geek Squad? by Agripa · · Score: 1

    You trust strangers every time you hand someone your credit card or read the # over the phone. You trust your bank with the history of all your credit purchases. You trust other strangers when you hand over your car keys to the garage or a valet. You trust them when you give them your house keys so they can inspect something while you're at work. You trust, not just one doctor or one nurse, but an entire health care organization with your medical history and details when you go into a hospital to get a checkup or sick care.

    We also trust that they are not conducting searches in violation of the 4th amendment as an agent of the government or worse.

  180. Re:Why "I" shouldn't trust Geek Squad? by Agripa · · Score: 1

    So they used civil assets forfeiture on his property taking his house and car, right?

  181. Re:Why "I" shouldn't trust Geek Squad? by Agripa · · Score: 1

    Ignorance of the law is not a defense.

    It is if you are an officer, prosecutor, or judge.

  182. Re:Why "I" shouldn't trust Geek Squad? by Agripa · · Score: 1

    Since you ask:

    US Constitution, Fourth Amendment:

    The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no Warrants shall issue, but upon probable cause, supported by Oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized.

    Universal Declaration of Human Rights, Article 12:

    No one shall be subjected to arbitrary interference with his privacy, family, home
    or correspondence, nor to attacks upon his honour and reputation. Everyone has
    the right to the protection of the law against such interference or attacks.

    Anything else you'd like me to Google for you?

    Those are void where prohibited by law.