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Apple Explains Face ID On-stage Failure (bbc.com)
Apple has explained why its new facial recognition feature failed to unlock a handset at an on-stage demo (see around the 1:35:58 mark here) at the iPhone X's launch on Tuesday. From a report: The company blamed the Face ID glitch on a lockout mechanism triggered by staff members moving the device ahead of its unveil. Apple's software chief dealt with the hiccup by moving on to a back-up device, which worked as intended. But the hitch was widely reported. "People were handling the device for [the] stage demo ahead of time and didn't realise Face ID was trying to authenticate their face," an unnamed company representative is quoted as saying by Yahoo's David Pogue. "After failing a number of times, because they weren't Craig [Federighi], the iPhone did what it was designed to do, which was to require his passcode."
they did rehearse this, no?
A device the police can unlock by just showing it to you? pass.
The Kruger Dunning explains most post on
No one asked for this feature, but Apple wants to give it to us anyway. They have really lost touch with their user base, IMHO, and stray further and further afield. I think it may be time for another visionary but I doubt that Apple's culture will promote one as the old guard holds on for dear life.
Reception issues? You're holding it wrong
You iPhone 6 display touchscreen stops working? You must have dropped it
Video display on your Macbook flickering? Isolated, non-systemic incident
I didn't think you were supposed to remove it from its shrine. Just gaze at it with admiration. If it deems you worthy, it will unlock.
Have gnu, will travel.
I still don't want the feature. It seems intrinsically unsecure compared with other biometric options. Frankly, not seen a reason to upgrade from my iPhone 6+ yet. I like the edge to edge display, but not at that price point and size. I'd be more interested in something smaller than my current phone but with the same size screen.
"Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
if they really cared, it would have been a prop phone that someone clicked a button behind the scenes and it unlocked. Live coding sucks.
Apple's explanation sounds like people simply moving the phone around caused the phone to try to authenticate via Face ID, and because the authentication attempts failed, the phone required Craig Federaghi to enter his passcode.
Seems like the phone could waste electricity trying to face authenticate when no such authentication is wanted.
Just make sure you do not leave it face up on a table anywhere where your significant other, boy/girfriend, kids and/or sibblings or just random other public could be getting into the viewing angle of that camera (sitting down eating your lunch perhaps ? Or just at your desk in class or at work ? Or relaxing on the couch with the phone on the side table ?) ...
Yet another of those "working well in a controlled environment, but not thought out for real life" "enhancements". :-)
So basically, they're saying they were holding it wrong?
You are welcome on my lawn.
I mean, who would ever move a mobile phone? Clearly this is an extreme corner[1] case that bears no resemblance to typical usage.
[1] Rounded, of course.
Confucius say, "Find worm in apple - bad. Find half a worm - worse."
how is this different from the famious BSOD on stage at a trade show as Gates was touting how stable it was until u plugged in a kybd..
your shit sucks, its not ready, it's appearant that you have to rely on your base to fix your problems.
Atleast MS finally fixed it regardless of the base or not..
What's your poor excuse Apple??
Did the construction of your beautiful spaceship blind your adventure this time around?
or are your heads still so far up ur asses that......
Oh wait, crap.. I'm sorry Thats right, now I understand why Samsung didnt come out with the Tech.. first. They discovered its not perfected yet..
whey 2 go Apple..
These face recognition gimmicks have unacceptable failure rates on people with dark skin.
I can just hear the NSA drooling over this feature now. A phone that tries to facial-recognize everyone who gets in range? It must be one of their wildest dreams come true.
"...well, if I've sacrificed enough goats and or what not, this demo will work..."
Yes a hobby project vs. Apple Flagship Project [blah] are different, but this is just boring. At least when Gates BSOD'd, it was the laugh of the day, and not trying to be taken as an accurate representation of every person and product in the company.
OMG facts!
the equation seems to be..
Mellinalials (dont care if its spelled right) + history =
yes left blank intentionally...
here we see a clear example of the above statement being true, by all aspects.. /.
Because of this article, I now know what NOT to buy this time around.. Note8 here i come..
thanks
This technology has been around for a long time really. In phones not as long. So I need it on my phone. No. I actually have this currently on my Samsung S8. I turn it off and keep it off. Passcode is the best way to get into your phone.
Ya know, with the death of Jobs. and the activities of cock shoving, product stuffing, unnecessary feature offering at a premium being over, you would figure innovation would surface..
Ya right Bullshit.. same old apple, just a different dick being shoved down your throat at your expense..
Here is a clear example of how things are so fucked up over there.. No one can keep control of the place.. With the WOZ there This crap would never surface..
Perhaps the one's left are stil choking on the same HOG..
Blaming the staff handling the phone is bulls**t, they should have forseen this and covered the bloody camera until showtime.
Apple never does user surveys and asks customers what they want. In Apple philosophy customers are dumb , they do not know what they want. Apple builds it and they come
**Life is too short to be serious**
Unless you've ever done a live demo in front of a lot of people, nobody can quite understand how freaky it is to have stuff go wrong like this.
A company I used to work for did a live demo of a brand new technology at a CES press conference once. Nearly every engineer in the company was on hand monitoring stuff. We must have done a dozen dry runs before the live demo, and that was after testing the crap out of it in the lab. We got it up and running before the presentation and left it running - no stopping or starting. It worked fine, but that was how freaked out the engineers and sales guys were over the demo - 'cause they've done them before and saw stuff go haywire for no particular reason.
My Other Computer Is A Data General Nova III.
So what they're saying is that the feature will probably be a lot less useful unless they fix this.
None of the back staff should have been handling the phone by intentionally pointing at their faces (there's no reason to hold it like that when you're handing it off to someone). If you leave your phone face-up on a desk that has a few people walk by, it will trigger the "someone's trying to fake my face" and require the PIN.
So basically, you're holding it wrong again.
Accurate demo of just how frustrating it will be to use this stupid feature.
... couldn't go back to passcode-only because they already told everyone how bad that is ... iris scanning didn't pan out for whatever reason ... so ... facial recognition it is. Oh yeah, and swipe up to go home, because it hadn't dawned on anyone to try that before and turns out it's the best approach.
They obviously started with the idea of removing the home button, and worked backwards from there. Let's see: no home button means no fingerprint scanning
Eyes must be open and looking directly at the phone. With the sensor array, I bet you could also check to see if someone is prying your eyes open with their finger... or it's different enough with hands overlaid for the face recognition not to match.
Just rolled over in his grave. This new guy needs resume counselling.
"didn't realise Face ID was trying to authenticate their face" Nice to throw a human being under the bus, too bad they're the ones buying those iphones
The phone always ask for pin to do anything like erasing the phone, change Touch ID, change pin. It will definitely ask for pin before allowing loading new firmware
aka This was a feature, not a bug.
http://www.cnn.com/2016/12/07/asia/new-zealand-passport-robot-asian-trnd/index.html
His eyes are so slanted the passport machine thinks his eyes are closedâ¦
Make a special firmware for demo. Unlock on raise always? No one can tell. It's just for show anyway. No need to risk anything.
No one asked for this feature, but Apple wants to give it to us anyway. They have really lost touch with their user base...
Users may not have asked directly for an alternative to to the fingerprint reader, but consumer preference for larger screens made it desirable to get rid of the fingerprint reader / home button.
A device the police can unlock by just showing it to you? pass.
The same can be said for finger prints: they can hold your thumb to the phone.
Here's the thing: when Steve Jobs introduced the TouchID, he said that over 70% of people didn't have a PIN on their phones. Why was this so? Probably because it was a pain to enter it in if you simply want to do a quick e-mail check.
By having the fingerprint reader it allows one the convenience of quick unlocks, but to enable it a PIN is mandatory. Also, on iOS, after not unlocking for 8 hours (?) you are forced to enter the passcode. Further, in the forthcoming iOS 11, there is now a "duress" button sequences that you can hit (even while the phone is still in your pocket) to force a passcode unlock:
* http://bgr.com/2017/08/17/iphone-cop-button-ios-11-sos-touch-id/
Remember, security isn't binary. Yes, the face and finger unlock is less secure than entering the passcode, but it is more secure than having no PIN / passcode whatsoever (which will probably be the case if those 'convenience' features weren't present). At least of most people: us ./ers are generally atypical when it comes to tech and security.
"People were handling the device for [the] stage demo ahead of time and didn't realise Face ID was trying to authenticate their face."
Everything had already been leaked, yet Apple's overzealous secrecy meant their own staff didn't know how to operate the devices they were being tasked to prepare for presentation. More than ample time/money/staff/resources to train the prep crew appropriately but deliberately chose not to.
I'd consider this more a management error than the prep crew.
What would happen if Face ID failed to scan your face after so many attempts?
Will your iPhone data get erased? Permanently bricked?
This whole system sucks.
my god woman, get yourself to a nunnery!
Try again.
and here I thought they were holding the phone wrong.
Wrong. Put the phone into DFU mode and iTunes will happily install whatever (signed) firmware you throw at it. It will only ask you for a passcode if you are trying to restore a backup, and that's only if the backup is encrypted.
He was promptly taken outside and shot behind the chemical shed.