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Apology After Japanese Train Departs 20 Seconds Early (bbc.com)

Several readers share a BBC report: A rail company in Japan has apologised after one of its trains departed 20 seconds early. Management on the Tsukuba Express line between Tokyo and the city of Tsukuba say they "sincerely apologise for the inconvenience" caused. In a statement, the company said the train had been scheduled to leave at 9:44:40 local time but left at 9:44:20. Many social media users reacted to the company's apology with surprise. "Tokyo train company's apology for 20-second-early departure is one of the best things about Japan," a user wrote. The mistake happened because staff had not checked the timetable, the company statement said.

141 of 215 comments (clear)

  1. Here in Denver by Anonymous Coward · · Score: 1

    When the Light Rail leaves a whole two minutes early all we get is a hearty "fuck you!"

    1. Re:Here in Denver by TWX · · Score: 5, Funny

      I'm surprised. I mean, how do you make out what the operator is saying over the static and the noise?

      --
      Do not look into laser with remaining eye.
    2. Re:Here in Denver by sg_oneill · · Score: 1

      Yeah pretty much. Trains here seem to leave whenever the fuck they want to , and if you complain you'll just get a big ol "So what?".

      --
      Excuse the Unicode crap in my posts. That's an apostrophe, and slashdot is busted.
    3. Re:Here in Denver by Anonymous Coward · · Score: 2, Funny

      That's not a train leaving 2 minutes early; it's a train scheduled 20 minutes ago leaving 18 minutes late.

    4. Re:Here in Denver by davester666 · · Score: 1

      I don't know why, other than "Because we can", but the buses here in Edmonton, AB are allowed to leave their timed stops up to 5 minutes early. And somehow, Edmonton Transit can only "try" to reduce how early buses will leave.

      --
      Sleep your way to a whiter smile...date a dentist!
  2. Japanese train departs 20 seconds early by DontBeAMoran · · Score: 4, Funny

    Is it a coincidence it happened only three days after Pocky Day? I think not!

    --
    #DeleteFacebook
    1. Re:Japanese train departs 20 seconds early by DontBeAMoran · · Score: 1

      I see what you did, there. But why wasn't it 255 passengers?

      --
      #DeleteFacebook
  3. Good and bad by Anonymous Coward · · Score: 2, Informative

    Tokyo train company's apology for 20-second-early departure is one of the best things about Japan

    And reinforces one of the worst things about Japan.

    This extreme fastidiousness is also why Japan's suicide rate is higher than the US homicide rate and suicide rate combined.

    1. Re:Good and bad by gfxguy · · Score: 4, Funny

      The conductor will now commit hara-kiri after apologizing for shaming his family.

      --
      Stupid sexy Flanders.
    2. Re: Good and bad by vakuona · · Score: 4, Interesting

      Not quite. There are two good reasons why trains need to run on time in Japan.

      1 - They are so many of them that small delays can snowball into major delays across the network.

      2 - Trains leaving early is bad because you make people who are on time miss their train, and then make them late.

    3. Re:Good and bad by allcoolnameswheretak · · Score: 1

      I seriously doubt that. Citation?

    4. Re:Good and bad by ShanghaiBill · · Score: 4, Informative

      This extreme fastidiousness is also why Japan's suicide rate is higher than the US homicide rate and suicide rate combined.

      There is more to it than that. In Japanese culture, suicide is often perceived as honorable. So that makes it a more acceptable way to deal with problems.

      The suicide rate in Hungary, Poland, and Russia is higher than in Japan. Even in America, the suicide rate is nearly twice the homicide rate.

      List of countries by suicide rate

    5. Re:Good and bad by arth1 · · Score: 4, Informative

      The conductor will now commit hara-kiri after apologizing for shaming his family.

      That would be seppuku, not harakiri. The two are closely related, but harakiri is just suicide by disembowelment, while seppuku is the ritualized form done to spare others shame.

    6. Re:Good and bad by PPH · · Score: 2

      So, did the engineer go home and commit Sudoku?

      --
      Have gnu, will travel.
    7. Re:Good and bad by Anonymous Coward · · Score: 3, Funny

      More Americans try to kill themselves, its just after a couple of hours lying on the track waiting for the train to show up they give up.

    8. Re:Good and bad by theskipper · · Score: 4, Funny

      Yeah, he wasn't allowed back to work until he completed this.

    9. Re: Good and bad by loufoque · · Score: 5, Informative

      I see that a lot on the Internet, but I don't think that's actually true.
      The two mean the same thing, seppuku is just based on the chinese reading.

      Same as ninja and shinobi and all that jazz.

    10. Re:Good and bad by kiminator · · Score: 1

      I'd be wiling to bet that over a decade of languishing economy is the most significant factor in suicide rates, not their fastidiousness. If you look at their suicide rate over time, there was a huge jump in 1998, which was when Japan's GDP hit bottom after the 1996 crash (their economy has languished in a low-growth state ever since).

      Social pressures might have influenced the strength of the link between the economy and suicides, but the driving factor really was the economy, for the most part. Note that the US has shown increases in deaths related to drugs, alcohol, and suicide since 2000, which is likely due to persistent economic weakness for middle and lower-class citizens over this period.

    11. Re: Good and bad by Anonymous Coward · · Score: 2, Interesting

      Yes, I second this. My Japanese-Japanese dictionary lists the definition for harakiri as simply "the same as seppuku" (my translation). Not that it's a frequent topic of conversation but for what it's worth I've really only heard the latter used during my years over there. I always assumed harakiri was an older synonym that had fallen out of vogue based on that observation and the fact that harakiri entered into English by at least the late 1800s. You say pharmacist and I say apothecary and all that.

    12. Re:Good and bad by thegarbz · · Score: 2

      This extreme fastidiousness is also why Japan's suicide rate is higher than the US homicide rate and suicide rate combined.

      It's also entirely incorrect unless you're a time traveller from 2013 (in which case welcome but you may not like the world as it is).

      The suicide rate in Japan is not only lower than the combined rate of suicide and homicide in the USA, it's actually not very different from the USA rate by itself.
      Additionally fastidiousness contributes more to the USA suicide rate than Japanese's. The Japanese are a hard working culture which emphasise face and respect. Committing suicide due to stress and overwork is quite a social taboo, committing suicide because you are unable to work on the other hand is quite a different story. The Japanese will sooner work themselves to death for their families than commit suicide.

      Some 2016 figures for you in /10000 figures (combined from Google since wikipedia seems to be have stopped updating 4 years ago):

      Suicide:
      Japan: 17.2
      USA: 13.26

      See not very different.

      Homicide:
      Japan: 1.02
      USA: 5.3

      Very different.

      Combined:
      Japan: 18.22
      USA: 18.56

      Wow that starts painting a very different picture to your argument doesn't it.

    13. Re: Good and bad by Anonymous Coward · · Score: 2, Interesting
      It's not just based on the Chinese reading, the characters are also reversed. Seppuku is literally Kiri-hara.

      Harakiri is considered more vulgar, as it literally describes the procedure as stomach cutting, while since seppuku is derived from the Chinese reading of the characters it does not evoke the same graphic description on hearing it (even if it does on reading it).

    14. Re:Good and bad by Opportunist · · Score: 1

      The fastest way to solve it is probably writing a brute force algo for it.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  4. Obligatory by tylersoze · · Score: 1

    So how many posts until someone makes a harakiri joke?

    1. Re:Obligatory by Archangel+Michael · · Score: 1

      Seppuku

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    2. Re:Obligatory by sconeu · · Score: 1
      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    3. Re:Obligatory by FFOMelchior · · Score: 1

      And the very next post, 1 minute later is..... wow. Well done.

  5. In other news... by ClickOnThis · · Score: 4, Funny

    ...the company announced that the train engineer will commit seppuku.

    [Just kidding ;-P]

    --
    If it weren't for deadlines, nothing would be late.
    1. Re:In other news... by Anonymous Coward · · Score: 1

      *commit sudoku

    2. Re:In other news... by TWX · · Score: 4, Funny

      *commit sudoku

      That's a rather puzzling self-punishment...

      --
      Do not look into laser with remaining eye.
    3. Re:In other news... by Gravis+Zero · · Score: 1

      ...the company announced that the train engineer will commit seppuku.

      Stop being culturally insensitive! They commit Sudoku. ;)

      --
      Anons need not reply. Questions end with a question mark.
    4. Re:In other news... by aod7br7932 · · Score: 1

      Precisely, thats excessive commitment and stress

  6. Appology Accepted by Thelasko · · Score: 4, Interesting

    My company received an apology from a Japanese supplier because a shipment of parts were a week late after the 2011 earthquake.

    Meanwhile other suppliers were apologetically late for no good reason.

    --
    One of our competitors trademarked the term "hypothesis". From now on, we will call them "boneheaded ideas".
    1. Re:Appology Accepted by Thelasko · · Score: 2

      Meanwhile other suppliers were apologetically late for no good reason.

      *unapologetically* late. stupid auto-correct...

      --
      One of our competitors trademarked the term "hypothesis". From now on, we will call them "boneheaded ideas".
    2. Re:Appology Accepted by DontBeAMoran · · Score: 5, Funny

      Hello,

      I represent a Canadian supplier which has no contract with you at the moment.

      We apologize for not being one of your suppliers.

      --
      #DeleteFacebook
    3. Re:Appology Accepted by Mostly+a+lurker · · Score: 2, Funny

      My company received an apology from a Japanese supplier because a shipment of parts were a week late after the 2011 earthquake.

      No doubt, that is what Trump is referring to when he talks about other countries' unfair business practices. How can any US company be expected to compete with that kind of service?

    4. Re:Appology Accepted by boudie2 · · Score: 5, Funny

      As a Canadian I would like to apologize for the previous apology.

    5. Re:Appology Accepted by Chris+Mattern · · Score: 1

      ...Captain Needa.

    6. Re:Appology Accepted by Anonymous Coward · · Score: 1

      Mynd you, møøse bites Kan be pretty nasti...

  7. Watch the timer, step on the train by jfdavis668 · · Score: 4, Interesting

    I've ridden these trains. There are marks on the platform showing where the doors will be. There is a timer counting down until arrival. You can stand at the mark, and when the timer hits zero, step forward onto the train. It will be there with the door open right on that mark. Not even German trains are as punctual as Japanese trains.

    1. Re:Watch the timer, step on the train by youngone · · Score: 1

      I raved about how great the London Underground is to my wife's cousin when I was there, and she laughed at me.
      "Go to Berlin" she said, "that's a really great train service, cheap fast and clean".
      Japan's must be really awesome if it's better than that.

    2. Re:Watch the timer, step on the train by AmiMoJo · · Score: 3, Interesting

      I watched a documentary about the drivers. They calculate there speed to make up for a single second of delay.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    3. Re:Watch the timer, step on the train by Anonymous Coward · · Score: 1

      I think you meant Swiss trains. German trains have not been reliably punctual for many years.

    4. Re:Watch the timer, step on the train by Billly+Gates · · Score: 2

      I raved about how great the London Underground is to my wife's cousin when I was there, and she laughed at me.

      "Go to Berlin" she said, "that's a really great train service, cheap fast and clean".

      Japan's must be really awesome if it's better than that.

      Ah just like in America where people praise the New York subway system for it's cleanliness and lack of tardiness my dear sir.

    5. Re:Watch the timer, step on the train by Patent+Lover · · Score: 1

      The amazing thing to me is that system was in place when I was in Japan back in April 1999.

    6. Re:Watch the timer, step on the train by jfdavis668 · · Score: 1

      Or people committing suicide by train.

    7. Re:Watch the timer, step on the train by interkin3tic · · Score: 4, Funny

      That's nothing! Japanese airlines flying from the US to Japan will go so quick you'll arrive the day before you left!

    8. Re:Watch the timer, step on the train by chill · · Score: 3, Funny

      Washington, DC sees your MTA and challenges you with Metro!

      When was the last time an MTA car caught on fire?

      --
      Learning HOW to think is more important than learning WHAT to think.
    9. Re:Watch the timer, step on the train by AmiMoJo · · Score: 1

      I have to say that the food on Japanese airlines is substantially better than the British ones, but that could just be because British food is awful and for some reason British Airways insist on inflicting it on you.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    10. Re:Watch the timer, step on the train by youngone · · Score: 1

      Ah just like in America where people praise the New York subway system for it's cleanliness and lack of tardiness my dear sir.

      The only problem we had travelling by train in the UK was on the privately run South-East service, which was an absolute shit-show.
      Pro-tip: Do not try to travel anywhere from Bank station at 5 o'clock during the week.

    11. Re:Watch the timer, step on the train by Wraithlyn · · Score: 1

      I thought the digs at English cuisine were just jokes... until I went there last summer.

      Dear lord. Everything is boiled, bland, and mushy (unless it's supposed to be mushy, in which case it's lumpy and/or chewy)

      --
      "Mind, as manifested by the capacity to make choices, is to some extent present in every electron." -Freeman Dyson
    12. Re:Watch the timer, step on the train by jiriw · · Score: 1

      I've been to all three countries...

      Japanese precision > Deutsche Gründlichkeit > British punctuality.

      By the way, if you plan to visit/stay in multiple cities and are visiting as a tourist, I can recommend you to buy a Japanese Railpass for the weeks you want to travel. Do that BEFORE you go to Japan, as they are (usually) not sold within the country. The Railpass is valid for all normal JR rail lines, some JR ferries and many JR shinkansen (except for the fastest variants), either as a regional pass or for the entire country. Also, you can reserve seats for free in many shinkansen when you have a Railpass, but you do have to reserve them. I forgot to reserve a seat once on a shinkansen with only reserved seats while I thought there would be a few carts without seat reservation in the back. Luckily I was helped out by an extremely friendly train conductor who was capable to find a seat that should be empty for the trip I had planned.

    13. Re:Watch the timer, step on the train by 140Mandak262Jamuna · · Score: 1

      Whooosh! That comment just flew over the international date line....

      --
      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    14. Re:Watch the timer, step on the train by Falos · · Score: 1
    15. Re:Watch the timer, step on the train by AmiMoJo · · Score: 2

      That's why we mostly eat Indian food.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    16. Re:Watch the timer, step on the train by redmasq · · Score: 3, Informative

      Not all of the stations have the timer or the marks. For the "subway" ones in Tokyo, I had humored myself a bit by comparing to a timer. I never saw it more than a second off. There was slightly more variation in the shinkansen, but we left every stop within 5-6 seconds of the schedule time. While impressive, I was more impressed with the number of people that road them versus how ridiculously sparkling clean they were.

    17. Re:Watch the timer, step on the train by blind+biker · · Score: 1

      Not even German trains are as punctual as Japanese trains.

      German trains stopped being punctual AT LEAST 25 years ago. I remember the stories about my punctuality when I was a boy. Then I met my german wife, and both had great laughs at that notion as we traveled through her country.

      --
      "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
    18. Re:Watch the timer, step on the train by Ogive17 · · Score: 1

      I just got back from a trip to Japan.. I had my phone open and watched as the trains arrived and departed exactly on time, it was fantastic considering how many trains are moving through the large stations at any given time. Of course delays occur but I witnessed none in my 10 days there.

      Yes, they have lines for everyone to wait and be ready... and as soon as the doors open it's a free-for-all. I use my larger American frame to knock people out of the way in Japan when they decide to cut in at the last minute. It's even easier when I've got a large suitcase with me.

      --
      "Action without philosophy is a lethal weapon; philosophy without action is worthless."
    19. Re:Watch the timer, step on the train by Gussington · · Score: 2

      Japan's must be really awesome if it's better than that.

      What wowed me about the first time I used Tokyo network was despite all signs being in Japanese and all staff speaking Japanese, and me not understanding any of it, it was easier to move around the city than my own local system. Hong Kong and Singapore are also world class.
      Out of all the major global cities I've been to, the US is still stuck in the 1970's by comparison.

    20. Re:Watch the timer, step on the train by erice · · Score: 1

      Whooosh! That comment just flew over the international date line....

      It would be a better joke if the direction were chosen correctly. Going from the US to Japan means losing a day. It is going the other way that it is possible to land on the day prior to when you took off. Going West it is (in principle) possible to land earlier in the day than you took off but it would be earlier in the next day because you crossed the date line.

    21. Re:Watch the timer, step on the train by Applehu+Akbar · · Score: 1

      In four years of riding the Ginza line, Tokyo's oldest subway, to work every morning I encountered a mechanical breakdown exactly once. There was a ten-minute delay in starting from the Shibuya terminal.

    22. Re:Watch the timer, step on the train by MTSranger · · Score: 1

      Unfortunately with the completion of the Ueno-Tokyo Line in 2015, delays are happening more often as each train travels twice as much distance now (Atami - Takasaki = 140km), allowing accidents in one place to cause disruption in a wider area.

    23. Re:Watch the timer, step on the train by TheConway · · Score: 1

      English cuisine is fine. What you've got a problem with is the majority of English cooks. They don't know how to.

    24. Re:Watch the timer, step on the train by thegarbz · · Score: 1

      I've ridden these trains. There are marks on the platform showing where the doors will be. There is a timer counting down until arrival. You can stand at the mark, and when the timer hits zero, step forward onto the train. It will be there with the door open right on that mark. Not even German trains are as punctual as Japanese trains.

      Being punctual and showing a timer and markings are different things. What you describe exists all over the world. The difference is only if the timer is free-running or synced to the slightly late train :-)

    25. Re:Watch the timer, step on the train by jrumney · · Score: 2

      In Britain, there are never any delays unless there is some weather conditions causing it, like when its snowing, raining or the rails get too hot because the sun is shining, or the wind has blown leaves onto the track.

    26. Re:Watch the timer, step on the train by TheRaven64 · · Score: 1

      That's an exaggeration. It's only a problem if they're the wrong kind of leaves.

      --
      I am TheRaven on Soylent News
    27. Re:Watch the timer, step on the train by TheRaven64 · · Score: 1

      My first trip to Japan involved having to get back to Tokyo by taking a regional train and then switching to the Shinkansen. I had about 5 minutes to make the connection and I was worried that I'd be late if the train was delayed. My host drew me a map of the station and the symbols I needed to look for to find the right platform. The little rural train arrived exactly on time. It took me 4 minutes to walk to the departure platform, at which point I saw a large digital clock counting down from one minute. The Shinkansen stopped as it reached 0, at which point it started counting down to the departure time.

      I actually forgot to allow enough time for check in at the airport and arrived 30 minutes before departure as the people at the check-in desk were packing up to go home. They managed to rush my suitcase to the plane and took me through the pilots' entrance to the secured area so I bypassed most of the security and showed me to the departure gate so I didn't lose any time getting lost - I ended up having to wait around for 10 minutes for boarding to start. Slightly traumatic, but the fastest airport experience I've ever had. If flying were always like that, I wouldn't find it nearly as annoying!

      --
      I am TheRaven on Soylent News
    28. Re:Watch the timer, step on the train by AmiMoJo · · Score: 1

      My favourite thing is when you sit down on the shinkansen, check your bag and when you look up again it's already started moving so smoothly that you didn't even notice.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    29. Re:Watch the timer, step on the train by dunkelfalke · · Score: 1

      Almost correct. 1994 was the year when German railways started to suck.

      --
      "It's such a fine line between stupid and clever" -- David St. Hubbins, Spinal Tap
  8. Canadians in Japan? by hduff · · Score: 1

    That's one explanation for this behavior . . . .

    --
    "I believe in Karma. That means I can do bad things to people all day long and I assume they deserve it." : Dogbert
  9. Meanwhile in New Zealand by viperidaenz · · Score: 4, Informative

    No trains were running in the capital yesterday due to industrial action. The French and Korean companies that run them have been trying to claw back conditions from employment agreements they agreed to when they won the operating contract, so the workers went on strike after 6 months of failed negotiations.

    1. Re:Meanwhile in New Zealand by Applehu+Akbar · · Score: 1

      No trains were running in the capital yesterday due to industrial action.

      Didn't NZ kill off all their trains other than Auckland-Wellington and Greymouth-Christchurch years ago?

    2. Re:Meanwhile in New Zealand by viperidaenz · · Score: 1

      Commuter trains. It's how 30,000 people get in an out of Wellington city every day, nearly 10% of the regions population.
      Those 30,000 people either worked from home yesterday or added to the traffic that has to crawl down 3 lanes of motorway.

      Thanks a lot Transdev.

    3. Re:Meanwhile in New Zealand by coofercat · · Score: 1

      Pff! When our train workers go on strike, the government bails out the train companies so they can afford to make the strikes go on a bit longer.
      http://www.telegraph.co.uk/new...

  10. Totally different model of behavior by ErichTheRed · · Score: 5, Insightful

    During normal operations, I did notice Japanese trains run to the second when I was there a while back. There's no similar sense of urgency here in the US.

    I don't know if a society so focused on punctuality is a good thing though...not being allowed to be late (or early) means that there's no room for error in other parts of one's life either. I imagine it's very difficult to come back from a personal failure in Japanese culture. In the US, it's certainly not impossible...I know tons of people who just weren't ready to grow up when they turned 18, and they either drifted or joined the military and grew up, then got their lives on track. That must be way harder in Japan if you can't even leave 20 seconds early without triggering an apology.

    1. Re:Totally different model of behavior by UnknowingFool · · Score: 3, Interesting

      It really is part of the culture. People rely on things to be on time. Now different parts of Europe have different standards. In Switzerland and Germany, if the train schedule says 15:13 departure, it leaves at 15:13 not 15:12 or 15:15. So you have to be on time to catch the train. In Italy, the trains are on time most of the time. That 15:13 train might be 15:14 or so.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    2. Re:Totally different model of behavior by Anonymous Coward · · Score: 1

      What's the point of having a schedule?

    3. Re:Totally different model of behavior by rogoshen1 · · Score: 2

      Is that a tacit argument for bringing back il duce?

    4. Re:Totally different model of behavior by Cro+Magnon · · Score: 1

      Here in the US, if I'm at the bus stop at 15:13, it probably left at 15:10 or 15:11. If I get there early, the bus won't get there until 15:20 or 15:25. Where's Mussolini when you need him?

      --
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    5. Re:Totally different model of behavior by 140Mandak262Jamuna · · Score: 1
      You are confusing the failures of the individuals with the failure of the society.

      Not giving people second chance, making their lives stressful to the point of driving them to suicide and other self destructive behavior is bad for the individuals. Society, like evolution, does not give a damn. There are enough people who do not need the second chance, it is worth the trade for the society.

      --
      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    6. Re:Totally different model of behavior by PCM2 · · Score: 1

      In Italy, the trains are on time most of the time. That 15:13 train might be 15:14 or so.

      Or they might just totally screw up, change the wrong sign on the platform, and a dozen people find themselves on an express train traveling the opposite direction from where they need to go. It happened to me, so you have a lot more faith in Italian trains than I do.

      --
      Breakfast served all day!
    7. Re:Totally different model of behavior by Gussington · · Score: 5, Interesting

      During normal operations, I did notice Japanese trains run to the second when I was there a while back. There's no similar sense of urgency here in the US.

      In Hong Kong there is no timetable. The trains run so frequently and reliably that you just turn up at a station a train is either there or will be in 2 minutes. That is how public transport should be done.

    8. Re:Totally different model of behavior by Actually,+I+do+RTFA · · Score: 2

      If it leaves 20 seconds early, that means that I may have to wait on the platform for an hour (or whatever) til the next train, because I was going to be there on time. It's way worse than leaving 20 seconds late (which can be made up in transit).

      --
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    9. Re:Totally different model of behavior by ag0ny · · Score: 1

      I don't know if a society so focused on punctuality is a good thing thoughnot being allowed to be late (or early) means that there's no room for error in other parts of one's life either.

      No. One thing doesn't imply the other. You're making a wrong assumption.

    10. Re:Totally different model of behavior by JanneM · · Score: 2

      The Shinkansen typically runs every 15-20 minutes or so. On the busiest lines (Tokyo-Osaka) at peak times there's a new train every five minutes. You just show up, get a ticket atthe vending machine and step on to the next train.

      Flying may be cheaper, but the trains are just so much faster and more convenient. I love them.

      --
      Trust the Computer. The Computer is your friend.
    11. Re:Totally different model of behavior by Actually,+I+do+RTFA · · Score: 2

      Okay, so 15-20 minutes late. And then that can make you miss another connection or something. My point is that 20 seconds early can be the difference in like 30 minutes in someone's life.

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      Your ad here. Ask me how!
    12. Re:Totally different model of behavior by thegarbz · · Score: 2

      In Hong Kong there is no timetable.

      The entire country also has no train line longer than 40km, and the majority of the lines are a fraction of that length. The train network in HongKong is less complicated than the metro system of many cities, which also have no timetables.

    13. Re:Totally different model of behavior by mjwx · · Score: 1

      It really is part of the culture. People rely on things to be on time. Now different parts of Europe have different standards. In Switzerland and Germany, if the train schedule says 15:13 departure, it leaves at 15:13 not 15:12 or 15:15. So you have to be on time to catch the train. In Italy, the trains are on time most of the time. That 15:13 train might be 15:14 or so.

      Then we have the UK where the 15:12 to London Waterloo is coming at 15:40... maybe... due to a signal failure or leaves on the track... and its still £15 a ticket.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    14. Re:Totally different model of behavior by UnknowingFool · · Score: 1

      Not so much "faith" but it's one of those things that can't be controlled. You have to roll with the punches when it comes to that stuff in Italy.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    15. Re:Totally different model of behavior by Gussington · · Score: 1

      The entire country also has no train line longer than 40km, and the majority of the lines are a fraction of that length.

      Hong Kong may have had some design decisions forced on them by geography, but we can learn from that if we want improved urban transport services.
      Where I live the local government keeps rezoning farm land 50kms+ out from the CBD without adding infrastructure. So everyone buys more cars and the problems continue to get worse.

      The train network in Hong Kong is less complicated than the metro system of many cities

      Also a geographic limitation which they benefit from. The island is a ribbon of high density running east west, and the mainland is a ribbon running north south (not quite but you get the point). It allows for extremely efficient use of transport resources and you only need a couple of lines to service 80% of the locations people want to go. Perhaps we should be designing cities to cater for these modes of transport rather than just putting shit everywhere then trying to figure out how to untangle the spaghetti?

  11. I wish my wife... by Bodhammer · · Score: 4, Funny

    I wish my wife was that forgiving about 20 seconds.and my apology...

    --
    "I say we take off, nuke the site from orbit. It's the only way to be sure."
    1. Re:I wish my wife... by TWX · · Score: 3, Funny

      What did she do with the other eighteen seconds?

      --
      Do not look into laser with remaining eye.
  12. Why thank you dear Timothy by Billly+Gates · · Score: 1

    The professionalism here on slashdot is outstanding! On this date 11/16/2017 I shall always remember where and when I first heard this vital life changing news of a train departing 20 seconds early in my memories.

  13. Re:Meanwhile in the USA... by ctilsie242 · · Score: 1

    Or you have a train at all. Here in Austin, there is a rail system... with one route that stops by a downtown hotel, and no other relevant spots in the area. You have buses that run... sort of. Cycling? If you can use the Greenbelt paths, you are A-OK, but if not, better get a cycle cam for front and back, as hit and runs are extremely common. So, you pretty much take your car places. The local council is divided into districts, and none of the districts have any interest in doing anything for the better city, so any meaningful discussions on transportation issues get tabled indefinitely.

  14. It's expected by mykepredko · · Score: 2

    As many people note, you can set your watch to arrivals/departures of trains in Japan - but I'm amazed at how much the Japanese take it for granted.

    They don't see it as anything special, this is a service, like always getting a dial tone when you pick up a phone in North America.

    I'm wondering how this could be translated to Canadian culture - I don't think the Toronto subway system (http://www.ttc.ca/) could ever get their collective heads wrapped around the idea that they MUST be on time, ALWAYS & FOREVER.

    1. Re:It's expected by Baron_Yam · · Score: 1

      >I don't think the Toronto subway system (http://www.ttc.ca/) could ever get their collective heads wrapped around the idea that they MUST be on time

      It's also pretty popular in the GTA to jump in front of trains. Something like a dozen people a year jump in front of a TTC subway, and another dozen decide to use the GO train instead. That's an average of twice a month a rail line is stopped because of a suicide attempt.

    2. Re:It's expected by dk20 · · Score: 1

      Know what i love about the GO train.. their "service guarantee" with so many exemptions it is difficult to collect.
      Often they simply cancel the entire train and then dont issue refunds because cancelled trains cant be late???

      A week or so ago someone jumped in front of the GO train near guildwood. I left the train at my home statoins because they were communicating outright incorrect information on the train and figured it would be hours before it started moving again.

      I asked for a refund since i never took the train.. They gave a big song and dance about "one time good will".. If i never took the train and can prove it.. what would i be paying for?

      My train is late at least twice a month causing me to miss my bus and wait 30 mins for the next one.

      20 seconds early... The only thing "on time" with GO Transit is the annual fare increases.

  15. Re:meanwhile by TWX · · Score: 1

    Are you kidding? Those people don't ride trains! They ride Greyhound!

    --
    Do not look into laser with remaining eye.
  16. An apology WELL DUE! by Thud457 · · Score: 1

    "We apologize for getting you to work 20 seconds earlier."

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

    1. Re:An apology WELL DUE! by ag0ny · · Score: 1

      That's not it.

      Tokyo is a huge metropolis. Commuters in the metropolitan area often have to change train 2-3 times to get from home to work, especially those who live in the outskitrs.

      Missing your train because it left early means that you have to wait 4 minutes for the next one, so you're already at least 4 minutes late to work. If you're changing to another train then that could translate in a 10-15 minutes delay, which is quite a problem.

  17. Buried the lede by crypTeX · · Score: 1

    The best part of the whole thing was the reason: "The mistake happened because staff had not checked the timetable, the company statement said." Based on personal experience, the staff of subway systems and commuter trains in the US are consulting time tables that must round only to the nearest ten minutes.

  18. Amagasaki rail crash by supermachoman · · Score: 5, Interesting

    This is indicative of the kind of mindset that led to the tragic train crash of 2005. A train was running 90 seconds behind, and under tremendous pressure from his superiors, the operator sped the train up and ended up derailing it. If it weren't for the new automatic brake systems installed, this would likely happen again (because I see no change in the culture)

    Amagasaki rail crash

    1. Re:Amagasaki rail crash by 140Mandak262Jamuna · · Score: 1
      He failed to make up for 90 seconds?

      Casey Jones was making up for 2 and a half hours of delay. On a steam locomotive. After a 12 hour shift.

      He did not make up for it. But at least he ended up on ballads for 100 years.

      You Es Yay! You Es Yay! You Es Yay! You Es Yay! You Es Yay! You Es Yay!

      --
      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    2. Re:Amagasaki rail crash by 140Mandak262Jamuna · · Score: 1
      I apologize for my mistake. Casey Jones was making up for an eight hour delay, according to Grateful Dead.

      http://lyricsplayground.com/al...

      --
      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    3. Re:Amagasaki rail crash by No+Longer+an+AC · · Score: 1

      Although they did play that song, that's Wallace Saunders' version.

      The original song memorializing Casey Jones was written a few days after the accident by , Jones' friend Wallace Saunders, an African American engine wiper.

      The Dead's version (along with some annotations including the above quote) appears here:

      http://artsites.ucsc.edu/GDead...

    4. Re:Amagasaki rail crash by AmiMoJo · · Score: 1

      There has been a shift in culture to prevent this kind of accident happening again. The issue is not so much the pressure to be on time, as the punishment for being late too often. Drivers had to undergo humiliating re-training and other sanctions.

      The rail company made a conscious decision to change its culture. Got rid of the re-training for lateness, and instead introduced a system where the cause of the delay would be identified without laying blame. The timetable system was also adjusted to be more flexible when delays were unavoidable.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  19. Re:Meanwhile in the USA... by JaneTheIgnorantSlut · · Score: 1

    Japanese train - scheduled to leave at 9:44:40 Amtrak train - scheduled to leave around 10, give or take an hour.

  20. Re:Trump doesn't even apologize for treason! by Anonymous Coward · · Score: 5, Insightful

    Look at it this way : the Japanese apologize for trivialities but they NEVER apologize for the real crimes. Such as war crimes and other such niceties. Trump compared to the Japanese is a baby.

  21. Re:Meanwhile in the USA... by Obfuscant · · Score: 1

    Amtrak train - scheduled to leave around 10, give or take an hour.

    That's exemplary service for Amtrak. The last Amtrak experience I had was when the train I was dropping someone off for was four hours late.

  22. Move to Antigua and Barbuda. Happier life? by Futurepower(R) · · Score: 1

    Wow, it says in Antigua and Barbuda the suicide rate is zero.

    1. Re:Move to Antigua and Barbuda. Happier life? by Chris+Mattern · · Score: 2

      Well, if you lived on a Caribbean beach, would you want to commit suicide?

    2. Re:Move to Antigua and Barbuda. Happier life? by Applehu+Akbar · · Score: 2

      Wow, it says in Antigua and Barbuda the suicide rate is zero.

      Since the last hurricane, the population in Barbuda has fallen to zero:
      http://www.zerohedge.com/news/...

    3. Re:Move to Antigua and Barbuda. Happier life? by Opportunist · · Score: 1

      SUIcide. Not HOMIcide.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  23. Totally different italian fashion model behaviour. by Anonymous Coward · · Score: 1

    > In Italy, the trains are on time most of the time.

    Suprisingly, Italy has a very good national railway system, despite the common perception of "digo" being a lazy and careless race. Italian rail is more than just public transport: the state's train company "FS Trenitalia" considers itself the very force that holds the nation together and I dare to say they are probably right.

    Stations are in the middle of cities, towns and often even villages have them and they more or less act as temples of national unification, which happened only around 1860-1870 for Italy. Italy has a separate national agency for railway policing and their staff are rather visible at most stations, though pick-pocketing is a serious problem affecting tourists.

    Italy has the most cars per capita in Europe, even more than Germany and there are further countless many moto-scooters on the roads but most italians dislike driving long distances. That's because driving habits change drastically north to south. (Traffic lights give orders in Milan, provide advice in Rome and serve as disco balls in Naples...)

    Thus trains are always well patroned and often full. Being a tourist in Italy or at least the part Rome and to the north of it, doesn't require a motor vehicle, it would be a burden to be ties to a car, since many historical centres are de-motorized areas.

    Traction electrification is extensive in Italy and essentially all carriages have HVAC, although my personal experience is mostly for the region north of Bologna. Allegedly the south of the boot is less blessed by the winged wheel? There are several kinds of italian pax carrying trains:

    Regionale: stops at every bush and village pump, cheap
    Regionale Veloce: stops at towns and major villages, cheap, up to 160km/h
    Intercity: considered low-tier long distance travel, cheapish, up to 200km/h
    Freccia (Arrow): national HST network, eg. Turin-Milan-Bologna-Florence-Rome-Naples
    Freccia Bianca: replacing Intercity, better carriages, 200km/h, usually affordable
    Freccia Argento: max. 250km/h, used on routes towards e.g. Switzerland
    Freccia Rossa 500: max. 300km/h, equivalent to japanese bullet trains, often $$$
    Freccia Rossa 1000: max. 350km/h, latest and greatest from the national railways
    NTV 575: max. 350km/h, bullet trains of private operator (!) Italotreno, sometimes more affordable

    Pricing for Intercity and up are like low cost airlines, if you can buy 2-3 months in advance insane dirt cheap prices are possible, like 9-15 euros for Venice to Milan or Bologna to Turin (2,5-3 hour journey on HST). Regional trains are fixed price and cheap but without seat reservation.

    Japanese tourists often marvel at Venezia Santa Lucia, as that station is located in the middle of the lagoon, gondolas literally float in front of the entrance and to the side. It has only 4 tracks leading to mainland, yet receives and departs at least 280 trainsets every day. Hard to grasp how that's possible, considering the extreme safety protocols for railways for time and distance based separation of moving trains.

    Even though I live in Hungary, a european country with a dense rail infrastructure, I can only dream of ever seeing the same kind of dedication and precision which italians paradoxically put into their national trains network.

  24. Re:Trump doesn't even apologize for treason! by Anonymous Coward · · Score: 5, Informative

    The Japanese apologize for 'trivialitities' because they are often insults - leaving early is an insult to those who missed the train. Insults are not trivial things in Japan. The Japanese never apologize for the 'real crimes' because they don't believe they have insulted anyone. Commiting war crimes during WWII was not an insult to the American soldiers, those were honorary executions of the enemy.

    Not right or wrong, just a different point of view.

  25. Privately-owned competing railroads by mi · · Score: 2, Insightful

    Privately-owned, competing railroads provide good service. Wow. Who knew...

    Meanwhile, government monopoly NJ Transit would not only can leave 1-2 minutes early sometimes (when they aren't 20 minutes late), they would kick a passenger off the train for pointing it out...

    --
    In Soviet Washington the swamp drains you.
    1. Re:Privately-owned competing railroads by Anonymous Coward · · Score: 5, Informative

      Sorry to blow away your whole point, but this railway is owned by a "company" which is actually owned by a number of Japanese governments.

      Metropolitan Intercity Railway Company ownership (all government bodies): Ibaraki Prefecture, Tokyo, Chiba Prefecture, Adachi Ward (Tokyo), City of Tsukuba, Saitama Prefecture

      No competition involved either on this route.

      Seems to be well-managed, in spite of this. But your whole premise is blown away, you don't know what you are talking about.

  26. May favorite aspect of this story by JoeRobe · · Score: 3, Insightful

    ...is that the rail company apologized even though nobody actually complained about it - now that's honesty!

    --
    The best way to predict the future is to invent it.
  27. Re:Trump doesn't even apologize for treason! by Anonymous Coward · · Score: 4, Insightful

    I am sure the "Comfort Girls" would disagree.

  28. Canadian Apology Explained by FeelGood314 · · Score: 5, Interesting

    I'm Canadian, but I lived in Atlanta in the early 90s. This was when Atlanta was the violent crime capital of the USA. I found Canadian kids are more violent than their American counter parts. They tease, bully and particularly in sports resort to fighting far more often.

    The Canadian apology is part de-escalation, half social signalling (and part programmed reflex). When I apologies for someone else bumping into me I'm avoiding a fight and I'm showing confidence that I'm big enough not to be offended. Call me an idiot, I'm not going to take the bait and get a penalty. I will let you go first through the door to show I'm organized, and not in a rush. (yes, I'm guilty, I've been in a few Canadian standoffs) .

    In work, if something goes wrong, I'll take the blame and then work on the solution. This is doubly effective in some cultures as I'm remembered as the one who took charge and solved the problem and also saved someone else embarrassment.

    One last note. I did find the people of the American south the most friendly, open and genuine people I've ever met. They will always start a conversation and will tell you anything you want to know.

  29. What motivated the apology ? by Alain+Williams · · Score: 1

    I would not be surprised if the apology was a stunt by the railway PR department: a way of saying ''look how punctual we normally are''.

    1. Re:What motivated the apology ? by Harlequin80 · · Score: 2

      You would only say that if you have never been to Japan.

      All trains run on time. From all the different operators. Tokyo itself has an absolute myriad of train operators and the standard level of service is that all trains are on time, always.

  30. Re:Trump doesn't even apologize for treason! by Jake+Griffin · · Score: 2

    1. Shielding a Nazi Officer Wanted for War Crimes

    2. The Internment of Japanese Citizens During World War II

    3. The Overthrow of the Kingdom of Hawaii

    4. The Tuskegee Experiment

    5. An Apology for Slavery and the Jim Crow laws

    https://www.smithsonianmag.com/smart-news/five-times-united-states-officially-apologized-180959254/

    --
    SIG FAULT: Post index out of bounds.
  31. In most of the US... by MoarSauce123 · · Score: 2

    ...we can be happy to have a train come to town maybe once or twice a day. I gladly take 20 seconds early any time in exchange for a decent regional train service.

  32. Damn you Japan! by SCVonSteroids · · Score: 1

    Trying to overtake us Canadians as the nice folks on this planet!

    --
    I tend to rant.
    1. Re:Damn you Japan! by Actually,+I+do+RTFA · · Score: 1

      You're language, both profane and lack of a concurrent French translation, offend me. Please apologize, eh?

      --
      Your ad here. Ask me how!
    2. Re:Damn you Japan! by Actually,+I+do+RTFA · · Score: 2

      Eek, I apologize to all for the use of "you're" when I clearly intended "your".

      --
      Your ad here. Ask me how!
    3. Re:Damn you Japan! by SCVonSteroids · · Score: 1

      Osti calisse de tabarnaque!

      Is that good enough?
      I would also like to apologize for your use of "you're" in the wrong context.

      Sorry.

      --
      I tend to rant.
  33. Actually, I understand this apology by btroy · · Score: 1

    I use mass transit and I mean I have for years. The apology actually makes sense to me, as in mass transit, being early can be worse than being late.

    As a rider we often plan our arrival to the stop based on the bus or train being on-time. Now, if the bus or train is late, we stand and wait the extra one to five minutes. In my case, missing the bus/train could mean standing from 20 to 45 minutes waiting for the next to arrive, if there is a next one.

    So, in my case, I'd rather the bus/train be 1 minute late rather than 1 minute early, as do most of the experienced riders on my route.

  34. Re:Trump doesn't even apologize for treason! by Anonymous Coward · · Score: 1

    Not to mention the residents of Nanking

  35. Re:Trump doesn't even apologize for treason! by Streetlight · · Score: 1

    How about the import of captured Africans as slaves requiring a major war to free them. There are still folks that believe the descendants of these slaves are less worthy than themselves.

    --
    In a time of universal deceit, telling the truth is a revolutionary act. George Orwell
  36. Re:Trump doesn't even apologize for treason! by Gussington · · Score: 1

    Trump compared to the Japanese is a baby.

    A man-baby to be more precise...

  37. Re:Meanwhile in the USA... by dk20 · · Score: 1

    Ever take the Connecticut/New York trains?

    They are dual power, and antiques on wheels.. Complete with original bathrooms :(

  38. Re:Trump doesn't even apologize for treason! by hai_Priesty · · Score: 5, Informative

    The Japanese never apologize for the 'real crimes' because they don't believe they have insulted anyone. Commiting war crimes during WWII was not an insult to the American soldiers, those were honorary executions of the enemy.

    (1) To deunk with reality : https://en.wikipedia.org/wiki/...

    (2)One of the well-travelled young (still in 30s) Japanese I used to work under had this assessment:

    Not only had they apologized to so many people, everytime the Chinese and Koreans asked for one more apology it is ususally another ruse for Asking compensation yet again

    (3) Disclaimer : I'm an ethnic Chinese and the following said will, in no way, lessen the Japanese atrocities during the war:

    Quite a significant portion of the very organized, politically-backed South Korean Comfort woman (that is still living is strangely large number) protesting in 2017................are also actually not comfort woman from more than 72 years ago, but rather prostitutes (admitedly, "forced" by every tough situations and war and post shoartages. Post-war ones are total frauds) that was allowed to tag on to the grievance seeking team because

    (a) The vastly missing or non-existant records after multiple changes of adminstration within 10 years

    (b) compounded with Korean war around 1951 that turned SK into a rubble (figuratively)

    (c) Anyone whose records are stored north of 38th parallel north being totally inaccessible,

    As a result people just had to take everyone's word for it. when a woman claimed that she was a comfort woman and she's with the team. And despite of previous compensation to the SK administration decades ago ( when it was still military-ruled - seems like money went straight to the army and the victims didn't get them), South Korean comfort woman, who have a significant voice internationally as a humanitarian issue, did a great job in reinforce in people's minds the factually incorrect "Japan never apologizes, Japan never compensate" "common knowledge".

  39. Meanwhile, in Australia by BoogieChile · · Score: 1

    In one state, the genius government ordered trains that are too wide for the existing stations, resulting in two years of delays and track closures while they fix the problem, while in another, the cut-price trains the genius government ordered have the driver's seat in the wrong position so the driver can't see the trackside signals clearly. And the brakes don't work.

  40. Re:Trump doesn't even apologize for treason! by hai_Priesty · · Score: 1

    Yasukuni Shrine is a can of worms, I know.

    The problem is that large parts of their parliament continues to go to the Yasukuni Shrine, even though they know how much that pisses off China and S. Korea.

    Things is, the original purpose of this ancient Shrine is to honor the people that have died for their country, and that is the custom since Meiji Restoration and not likely to have been done to anger neighbors on purpose. The fact that the Japanese soldiers (multi millions are just civilians and teenager boys hastily pulled in to fight the war, especially latter part of it when Japan is losing millions of soldiers) has not changed. The problem is that the Shrine currently hold remains of some of the worst "Class A" (crimes against peace) war criminals - And for that, even many Japanese (including good portion of the decedents of the Class A war criminals) wants the War Criminals (Mass Murderers) among the war dead removed from the compound and only worship the civilians that fought protecting the country. I'm an Asian and I'd have no qualms about the Y-Shrine if they just removed the Mass murderers.

    Lastly, the insincere apology - Most people actually have no idea that circa 2017, Japan is still paying "humanitarian aid" to South Korea................ So in short, apology SK won't accept on insincerity, money given they won't acknowledge. Japan has done wrong in the past but the current situation is, PR-wise, a no-win situation.

  41. Re:Trump doesn't even apologize for treason! by AmiMoJo · · Score: 1

    The current situation is that apologies have been issued, but for a variety of reasons there are demands for more. It could certainly be argued that there is a case for further apology and compensation for some groups, but the situation has become so politically charged now that it's almost impossible to resolve.

    In addition, there is a feeling in Japan that since almost everyone involved in the war is dead now and the younger people who are three or four generations removed can't be burdened with apologising for those crimes any further. The main argument against this is that Japan has not done as much as Germany to teach children about what happened.

    At this point I think the policy is to just wait another 20 years for the issue to go away by itself.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  42. Re: Trump doesn't even apologize for treason! by guruevi · · Score: 1

    Winners donâ(TM)t have to apologize. I donâ(TM)t see any Italians or Greeks or Scandinavian people apologizing for their war crimes.

    --
    Custom electronics and digital signage for your business: www.evcircuits.com
  43. Amtrak does pretty well by jeffkoch · · Score: 1

    > ... There's no similar sense of urgency here in the US. ... I disagree. Amtrak (U.S. passenger rail) is very good on timeliness -- you can just about set your watch at their departure. And when there are expected or potential delays, they are very good about notifying customers. My experience has been in the "north east corridor" - travelling between NYC and WDC.

  44. Re:Meanwhile in the USA... by Opportunist · · Score: 1

    In the US, if your train is early, it's most likely the train that came before being late.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  45. Re:Meanwhile in the USA... by Opportunist · · Score: 1

    Yes, but that hole in the ground has a room around it. Hence bathroom.

    What did you expect, a bathtub?

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  46. Re:Trump doesn't even apologize for treason! by KingBenny · · Score: 1

    Well thats a bit of oranges and lemons i'm afraid ... Abe did not commit warcrimes and Trump did not sponsor the nazi party in the early 1920s-30s or set up Eugenics in New York and California and what not ... Actually he didnt even sponsor Al Qaeda nor did he flatten Iraq and gave birth the the I(slamic)S(tateof)I(RAQand)L(ybia) so one could say Trump and Abe might be very much alike ... shrewd politicians who know how to win (Trump did, after all, and Abe's snap surprise election was probably a master move too :-) Apologizing for a 20 sec diff on a train however, i think that's worthy of praise ...

    --
    Free speech was meant to be free for all... how can anyone grow up in a nanny state ?