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User: epp_b

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Comments · 478

  1. No regulation please! on Could That Be The Wireless Police Knocking? · · Score: 1

    I think we can all agree is that the last thing we need on any technology is more legalistic regulation. Laws like these make criminals out of every-day people doing every-day things.

    I do not want to have to manage my own personal network based on ridiculous laws. Of course, I would secure a wireless network if I had one (I currently don't), but I want to do it because I know it's what needs to be done to protect my privacy the way I need to, and not because I'm being forced to by law.

    There may be some people who want to leave their network open, perhaps for their neighbor(s) to use, or perhaps a hotel that doesn't want to bother managing network security (it's certainly obvious enough at the time of connection when a network is not secured and that its users are to connect at their own risk). This could, in some cases, violate an ISP's terms of service, but then that's a matter for this customer's ISP to deal with, and should not be a criminal offense. And then, this kind of becomes a bit of a societal issue. When technology advances as is innovated, laws and service terms should change to embrace it, not restrict it. For example, an ISP providing a DSL or cable connection to a customer who shares the line wirelessly could simply charge for more bandwidth if their fixed-price "buffer" is exceeded. That would be an example of service terms embracing technology. But, now I'm getting to a whole other discussion for another story.

    The point is: let people have their technology and use it how they want it. If you get burned somehow from not understanding the risks of using it in a certain way, then you'll learn from your mistake(s).

  2. Premium? on Test Driving the Tesla Roadster · · Score: 1

    So would a Dell laptop battery be the electric equivalent to premium gasoline?

  3. Re:Boy/Girl scouts report..... on Hong Kong Using Children to Hunt for Piracy · · Score: 1
    a surge in enrollments, it would seem that the warez-hunters have found a sanctioned way to collect britney speers albums.
    So Hong Kong hasn't outlawed torture yet?
  4. In related news... on Lithium-Ion Batteries Linked to Airplane Fires · · Score: 3, Funny

    Several airlines have just announced that they are banning the in-flight use of Dell laptops.

  5. So?? on A Magnetic Memory Alternative to Hard Disk · · Score: 1
    ...allowing computers to start up faster when switched on
    So?? I thought Vista was supposed to boot up, like, instantly!!
  6. They shouldn't be owned on Lens That Writes on Both HD-DVD and Blu-Ray · · Score: 2, Interesting

    Companies should not be allowed to "own" formats. Eventually, they will be broken anyway. It's inherent with technology that if something is hidden or secret, it can and will be cracked (don't you remember what your mom said? There's always someone smarter than you).

    Formats should be open and standardized. Eg.: Microsoft should not be allowed to monopolize the market by locking in users to their Office formats; and likewise, the media industries should not be allowed to screw over their own customers by creating formats that are designed to be combative against those customers.

    Just imagine how many decades we'd be ahead in technology if things worked this way.

  7. Re:A day at work on Your Favorite Support Anecdote · · Score: 1
    Now (3 years later) she installs her own hardware and tinkers in the registry.
    Man, your mom is soooo much cooler than mine!
  8. Serves 'em right! on Dell Chastized Over Customer Service · · Score: 5, Informative

    Hey, I'd be pretty ticked at them too if they sold me a several-thousand-dollar network cable.

  9. Re:I heard a bloodcurdling scream from the next ro on Your Favorite Support Anecdote · · Score: 1
    Coachroaches. The tech, once he'd removed the side of the unit, had exposed them to the light and they were trying to find a new place to hide. There must have been a hundred in there. Craziest thing I ever saw.
    So, technically, isn't that a raid setup?
  10. Re:Angry Customer on Your Favorite Support Anecdote · · Score: 1
    You previously worked with emotionally disturbed kids, but then you started working with emotionally disturbed adults. That's a different ballpark, man. ...
    Wow! Dr. Phil posts on Slashdot?
  11. Stupidity and ignorance... on Your Favorite Support Anecdote · · Score: 2, Funny

    I developed the online help files for a webmail client a little while back. In one of the help files, I provide my (spam-proofed) email address so that users can email me if they have suggestions for the help files or if they can point out something that may have been overlooked. It even says that I have nothing to do with the actual webmail client -- only the help files, that's it -- and am only to be emailed for suggestions on the help files.

    Despite these very clear instructions, I have received countless emails of people asking for technical support for the installation of the webmail client they use that could hosted on a server in Bulgaria for all I know. Most of the time, I reply with a stock message, but one in particular called for more...

    Arrrgg!!!

    I can't get into my mail account. I have tried [www.website.com/webmailclient] with the password of ********* ( I think that is the right combo) to no avail.... Any chance you can help me?

    [Signature]
    [Alternate email]
    [Phone Number]

    Please email me as I can give you any security info you may need including SS# and/or bank account number I am using to pay for your services.

    I need to get access to my account as soon as possible as I think I am loosing business as I write this. Thanks for your help.

    [Signature]


    Maybe she thought I was Nigerian.

  12. Re:Windows Genuine Disadvantage on Microsoft to Supply Electronics to Formula 1 · · Score: 1

    I say take the driver aids off and get rid of fancy electronics. Then we'll see who the real racers are. (I'm not trolling for wise-guy comments here. By electronics, I mean things like paddle-shift gearboxes and remotely-controlled engine adjustments; not fuel injection and electric starters).

  13. Re:Angry Customer (alternate ending) on Your Favorite Support Anecdote · · Score: 2, Funny
    Customer had been angry from the start. Don't know why. Just was that way. We fixed her computer up nice and new and sent her home. About 30min later she calls. Screaming and yelling. "you broke the computer..".. lots of profanity and swearing. After awhile I got her to say that it wasn't even "booting". I asked if the power LEDs were on. Took another few minutes to get the answer "no" through all the yelling and screaming. They weren't. I asked if she could confirm that it was plugged into the powerstrip, she said "no".. more screaming and yelling at me. At this point every customer in the store is listening on my side of the conversation as they were all hushed and no longer really shopping. I asked why she couldn't check the powerstrip... more swearing.. finally she said something like.."okay whatever..".. and set the phone down. She came back and I asked "was it plugged in okay"... "I don't know I had to get a flashlight.." more yelling and swearing. "Why did you need a flashlight?" "The power is out and I can't see under the desk" She immediatly realized her mistake and hung up. The call lasted about 20minutes and was the most difficult customer I've ever had to help out over the phone.
    I read a story very similar to that a while ago, but it ended a bit differently...

    Support: Sir, you need to disconnect all of the cables from your computer, put back in the box, and take it back to the store where you bought it from.
    Caller: Oh, is my computer defective?
    Support: No. You, sir, are to stupid to own a computer.
  14. Not Surprising on Google Fires Off Warning to US Telcos · · Score: 5, Insightful

    Google is a big, juicy target for greedy ISPs wanting to cash in by dipping into other ISPs' customers' pockets. It's genuinely beneficial to Google and their users that Net Neutrality is implemented and protected. I hope Google does everything they can to protect it, too.

  15. It must be asked on Planning the Future of Privacy at Microsoft · · Score: 0

    What, exactly, about "you ain't got none" requires planning?

  16. What link did they find? on Music Industry Prepares to Sue Yahoo China · · Score: 0

    It was this one, right? Right??

  17. Well I guess.. on Shuttle Launch Postponed To July 4th · · Score: 0

    they must be using Powerpoint again.

  18. So assembling computers makes you an inventor? on Google Moves From Search To Inventor · · Score: 0

    Cool! I'm an inventor! Yeehaw!

  19. Has anyone stopped to think that... on YouTube Killer (Media Portal w/ Revenue Sharing) · · Score: 0

    ...in certain accents that put the emphasis on the first sylable of "eefoff" could make it sound like...well, perhaps "PR Brain Fart"?

  20. So... on $5 Social Wi-Fi Router · · Score: 0

    How long until school's ban this "social" router?

  21. Re:heh on Updating the Computer, Circa 1969 · · Score: 0

    What do you mean? This is pretty timely for Slashdot!

  22. Re:Linux on Toshiba Subsidizes $200/Unit on New HD Player · · Score: 0

    I hope Linus decides to use GPL3 for future versions of Linux. Eventually, they'd have to actually develop their own native operating system for their hardware or use Windows. That way, the player and it's associated DRM would never see the light of day or, in the latter case, it would be hackable the day that it does.

  23. I for one... on Robot Dogs Evolve Their Own Language · · Score: 0

    Ugh, never mind.

  24. Apple must be getting slow on MacBook Pro Batteries Swelling and Failing · · Score: 0

    I haven't heard anything about them suing MacFixIt yet.

  25. Re:Fix it on MacBook Pro Batteries Swelling and Failing · · Score: 0

    Apparently, GMail chooses recipes based on your incoming mail.