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WheezyJoe writes: The Verge reports on leaked training manuals from Comcast, which show how selling services is a required part of the job, even for employees doing tech support. The so-called "4S training material" explicitly states that 20 percent of a call center employee's rating for a given call is dependent on effectively selling the customer new Comcast services. "There are pages of materials on 'probing' customers to ferret out upsell opportunities, as well as on batting aside customer objections to being told they need to buy something. 'We can certainly look at other options, but you would lose which you mentioned was important to you,' the guide suggests clumsily saying to an angry customer who doesn't want to buy any more Comcast services." Images of the leaked documents are available on the Verge, making for fun reading.

WheezyJoe writes: The Verge reports on leaked training manuals from Comcast, which show how selling services is a required part of the job, even for employees doing tech support. The so-called "4S training material" explicitly states that 20 percent of a call center employee's rating for a given call is dependent on effectively selling the customer new Comcast services. "There are pages of materials on 'probing' customers to ferret out upsell opportunities, as well as on batting aside customer objections to being told they need to buy something. 'We can certainly look at other options, but you would lose which you mentioned was important to you,' the guide suggests clumsily saying to an angry customer who doesn't want to buy any more Comcast services." Images of the leaked documents are available on the Verge, making for fun reading.

An anonymous reader writes A Virginia Tech scientist has discovered a potentially new form of plant communication, that allows them to share genetic information with one another. Jim Westwood, a professor of plant pathology, physiology, and weed science, found evidence of this new communication mode by investigating the relationship between dodder, a parasitic plant, and the flowering plant Arabidopsis and tomato plants to which it attaches and sucks out nutrients with an appendage called a haustorium. Westwood examined the plants' mRNA, the molecule in cells that instructs organisms how to code certain proteins that are key to functioning. MRNA helps to regulate plant development and can control when plants eventually flowers. He found that the parasitic and the host plants were exchanging thousands of mRNA molecules between each other, thus creating a conversation.

Brandon Butler writes As an ode to Shark Week: Sharks have been known to show an appetite for fiber cables underwater, and last week a Google official said to prevent sharks from wreaking havoc on the company's trans-Pacific fiber lines, it wraps them in Kevlar. It's believed that the emission of electrical currents from the fiber piping is mistaken by sharks occasionally as prey. In related news, a growing number of scientists are becoming disgruntled with the Discovery network's sensationalist programs. Many shark experts are refusing to work with the channel after such programs as their Megalodon "documentary" and their latest Shark of Darkness (not to mention the mermaid special, which was sadly missing a singing crab.)

Sockatume writes The Verge has an article on Discovery's hugely successful Shark Week, discussing how the increasing sensationalist special event misrepresents science and exploits nature and local history for shock value. Scientists who appeared in and were misrepresented by the channel's programming are beginning to encourage their peers to stay away from the Discovery network, which stands by the programming 's viewing figures.

An anonymous reader points out this pilot program in San Francisco to help blind passengers better navigate the airport. San Francisco Airport is testing out location-aware beacons to help visually-impaired people navigate around one of its newest terminals, a program it could roll out to the rest of the airport if successful. An early version of the system was shown off to press today for use on Apple iOS devices, though SFO also plans to make it available for Android users and eventually expand the system to serve up information for those who can see. The beacons are coming from an indoor positioning company Indoo.rs and have been installed throughout the terminal. Each beacon will connect to a smartphone app to pop up with information when a user gets within range. For the visually impaired, the system uses Apple's Voiceover technology to read out points of interest as they come on screen, though an early version of the app also gives people visual cues for how to navigate to locations from a directory that can be sorted. That means you could tell it to help you find the nearest power outlet to juice your gear, or the nearest coffee shops to recharge your body.

An anonymous reader writes: When Sony acquired nascent cloud gaming service Gaikai, it was obvious they were interested in bringing streamed gaming to the PlayStation. The service is in the process of coming online, in a beta test that started this week. The idea is simple, and one that game companies are excited about — but it's also complex and expensive, creating a new problem for each one it solves. The biggest difficulty you'd expect — latency — actually seems to hold up pretty well. It'll even hold its own when fighting for bandwidth with Netflix and other video streams.

But the expense of using the service is excessive. "To rent Darksiders, a game that's been practically given away to PC owners thanks to Humble Bundle and the collapse of publisher THQ, you can pay $14.99 for 90 days, $7.99 for 30 days, $5.99 for 5 days or — no joke — $4.99 for four hours. ... Final Fantasy 13-2 costs $29.99 for 90 days. A used copy of the same costs $20 at GameStop." In addition, the pricing options are unusual and unpredictable. Users can't simply pay a flat monthly fee for service. "Variable pricing is in place because Sony gave the publishers and developers free reign to set their own prices, which results in wildly disparate costs for different games and different periods of rental time. It's not even mandatory that you have to have all four categories of rental time. I went to check out Saints Row 3 and found that it only had the four hour and 90 day options."

An anonymous reader writes: We heard a couple weeks ago about an incredibly pushy Comcast customer service representative who turned a quick cancellation into an ordeal you wouldn't wish on your enemies. To try and find out what could cause such behavior, The Verge reached out to Comcast employees, hoping a few of them would explain training practices and management directives. They got more than they bargained for — over 100 employees responded, and they painted a picture of a corporation overrun by the neverending quest for greater profit. From the article: 'These employees told us the same stories over and over again: customer service has been replaced by an obsession with sales, technicians are understaffed and tech support is poorly trained, and the massive company is hobbled by internal fragmentation. ... Brian Van Horn, a billing specialist who worked at Comcast for 10 years, says the sales pitch gradually got more aggressive. "They were starting off with, 'just ask," he says. "Then instead of 'just ask,' it was 'just ask again,' then 'engage the customer in a conversation,' then 'overcome their objections.'" He was even pressured to pitch new services to a customer who was 55 days late on her bill, he says.'

Microsoft has released their latest earnings report, and it's not as bleak as last week's news might have you suspect. Quoting Forbes: Microsoft reported $23.38 billion of revenue for the fourth quarter, up 17.5% from the same period last year. Net income, however, came in at $4.6 billion, down from last year and behind Wall Street analysts' consensus estimate, both about $5 billion. At 55 cents earnings per share were down 4 cents and a nickel short of the Street’s call. For the full year, revenue clocked in at $86.8 billion an 11.5% increase from a year earlier. Net income was $22.1 billion and earnings per share were $2.63. They took a hit from finalizing the acquisition of Nokia's handset division (not unexpected). The cloud services side of the business appears to be growing, while traditional software sales have stagnated. The layoffs will cost Microsoft between $1.1 and $1.6 billion over the first half of next year.

An anonymous reader writes: Amazon's Fire Phone launches later this week, and the reviews have started to come in. The hardware: "There's nothing terribly special about the Fire Phone's hardware, but there's very little to turn you off either." "The nice-looking IPS display in the Fire Phone gets bright enough for outdoor viewing, and it has nice viewing angles—a necessity for a phone that's meant to be tilted around and looked at from every which way." "An indistinct slab of glass and plastic, the Fire Phone looks more like a minimalist prototype than a finished product."

Software: "Firefly can recognize lots of things, but it's incredibly, hilariously inconsistent." "Firefly is the one Fire Phone feature you'll want on any phone you're currently using. Let's hope that it gets enough developer support that it isn't just a link to Amazon's storefronts." "First, and to be absolutely clear, Dynamic Perspective will impress you the first time you see it, and Amazon is pretty good at showing it off. ... But if there's some cool, useful functionality to be had from super-aggressive, super-accurate face tracking, the Fire Phone doesn't have it." Conclusion: "Smartphones are for work, for life. They're not toys, they're tools. Amazon doesn't understand that, and the Fire Phone doesn't reflect it."

An anonymous reader writes After a series of investigations, lawsuits, and fines over how in-app purchases are advertised and communicated to users, Google has agreed to stop labeling games that use in-app purchases as "Free." This change is the result of a request by the European Commission to stop misleading customers about the costs involved with using certain apps. "Games should not contain direct exhortation to children to buy items in a game or to persuade an adult to buy items for them; Consumers should be adequately informed about the payment arrangements for purchases and should not be debited through default settings without consumers' explicit consent." The EC notes that Apple has not yet done anything to address these concerns.

An anonymous reader writes The Russian newswire service Interfax is reporting that a Malaysian passenger plane carrying 295 people was shot down with a Buk ground-to-air missile over Ukraine near the Russian border. The Associated Press cites an adviser to Ukraine's Interior Minister as the source. First reports are that it was mistaken for a Ukrainian AN-26. Malaysia airlines confirms they lost contact with the plane (last known position), but there's no confirmation it was shot down (yet). The Ukrainian government accused Russia of shooting down a fighter jet in Ukrainian airspace last night. Reports indicate there are no survivors.

RevWaldo writes: The Verge and other sources report on how AOL's Ryan Block ultimately succeeded in cancelling his Comcast account over the phone, but not before the customer service representative pressed him for eight solid minutes (audio) to explain his reasoning for leaving "the number one provider of TV and internet service in the country" in a manner that would cause a character in Glengarry Glen Ross to blush. Comcast has now issued an apology.

mrspoonsi sends this news from The Verge: Elon Musk can no longer say that no one's ever died in a Tesla automobile crash. But few people will be pointing fingers at the electric car maker for this senseless tragedy. Earlier this month, 26-year-old Joshua Slot managed to successfully ride off with a Model S he'd stolen from a Tesla service center in Los Angeles, but police quickly spotted the luxury vehicle and gave chase. According to Park Labrea News, the high-speed pursuit was eventually called off after officers were involved in a fender bender of their own, leaving the police department strained for resources and without any feasible way of catching up to Slot. Reports claim he was traveling at speeds of "nearly 100 mph," but losing the police tail apparently didn't convince Slot to hit the brakes. Instead he sped on, eventually colliding with three other vehicles and a pair of street poles. The final impact was severe enough to "split the Tesla in half" and eject Slot from the car's remains. The Tesla's front section wound up in the middle of the road and caught fire. Its rear portion flew through the air with such force that it slammed into the side of a local Jewish community center and became wedged there.

An anonymous reader writes Even though it's been a couple months since the Heartbleed bug was discovered, many servers remain unpatched and vulnerable. "Two months ago, security experts and web users panicked when a Google engineer discovered a major bug — known as Heartbleed — that put over a million web servers at risk. The bug doesn't make the news much anymore, but that doesn't mean the problem's solved. Security researcher Robert David Graham has found that at least 309,197 servers are still vulnerable to the exploit. Immediately after the announcement, Graham found some 600,000 servers were exposed by Heartbleed. One month after the bug was announced, that number dropped down to 318,239. In the past month, however, only 9,042 of those servers have been patched to block Heartbleed. That's cause for concern, because it means that smaller sites aren't making the effort to implement a fix."

Amazon has unveiled the Fire Phone. It runs a modified version of Android, and it will launch exclusively for AT&T's network. The screen is a 4.7" IPS LCD (they tested from 4.3" to 5.5", and decided 4.7" worked best for single-hand use), with an emphasis on brightness. It runs on a quad-core 2.2GHz processor with 2GB of RAM, and an Adreno 330 GPU. It has a rear-facing, 13-megapixel camera using an f/2.0 five-element lens with image stabilization. There's a dedicated physical button on the side of the phone that will turn it on and put it into camera mode when pressed. The phone comes with dual stereo speakers that produce virtual surround sound. Amazon wants the phone to be distinctive for its ability to provide video content, both from a hardware and software perspective.

The Fire Phone runs Mayday, Amazon's live tech support service for devices. They also demonstrated Firefly, software that recognizes physical objects using the phone's camera, as well as TV shows and songs it hears. It runs quickly, often identifying things in less than a second (and it pulls up an Amazon product listing, of course). It can even recognize art. Firefly has its own dedicated physical button on the phone, and Amazon is providing a Firefly SDK to third parties who want to develop with it. Another major feature of the Fire Phone is what Amazon calls "dynamic perspective." Using multiple front-facing cameras, the phone tracks the position of a user's head, and uses that to slightly adjust what's displayed on the screen so content is easier to see from the new angle. It allows for gesture control of the phone — for example, you can tilt the phone to scroll a web page or move your head slightly look around a 2-D stadium image when browsing for available seats. Putting your thumb on the screen acts like a mute button for the head tracking, so it isn't confused when you look up from the screen or turn your head to talk to somebody. It's an impressive piece of software, and they've made an SDK available for it.

Amazon has unveiled the Fire Phone. It runs a modified version of Android, and it will launch exclusively for AT&T's network. The screen is a 4.7" IPS LCD (they tested from 4.3" to 5.5", and decided 4.7" worked best for single-hand use), with an emphasis on brightness. It runs on a quad-core 2.2GHz processor with 2GB of RAM, and an Adreno 330 GPU. It has a rear-facing, 13-megapixel camera using an f/2.0 five-element lens with image stabilization. There's a dedicated physical button on the side of the phone that will turn it on and put it into camera mode when pressed. The phone comes with dual stereo speakers that produce virtual surround sound. Amazon wants the phone to be distinctive for its ability to provide video content, both from a hardware and software perspective.

The Fire Phone runs Mayday, Amazon's live tech support service for devices. They also demonstrated Firefly, software that recognizes physical objects using the phone's camera, as well as TV shows and songs it hears. It runs quickly, often identifying things in less than a second (and it pulls up an Amazon product listing, of course). It can even recognize art. Firefly has its own dedicated physical button on the phone, and Amazon is providing a Firefly SDK to third parties who want to develop with it. Another major feature of the Fire Phone is what Amazon calls "dynamic perspective." Using multiple front-facing cameras, the phone tracks the position of a user's head, and uses that to slightly adjust what's displayed on the screen so content is easier to see from the new angle. It allows for gesture control of the phone — for example, you can tilt the phone to scroll a web page or move your head slightly look around a 2-D stadium image when browsing for available seats. Putting your thumb on the screen acts like a mute button for the head tracking, so it isn't confused when you look up from the screen or turn your head to talk to somebody. It's an impressive piece of software, and they've made an SDK available for it.

Amazon has unveiled the Fire Phone. It runs a modified version of Android, and it will launch exclusively for AT&T's network. The screen is a 4.7" IPS LCD (they tested from 4.3" to 5.5", and decided 4.7" worked best for single-hand use), with an emphasis on brightness. It runs on a quad-core 2.2GHz processor with 2GB of RAM, and an Adreno 330 GPU. It has a rear-facing, 13-megapixel camera using an f/2.0 five-element lens with image stabilization. There's a dedicated physical button on the side of the phone that will turn it on and put it into camera mode when pressed. The phone comes with dual stereo speakers that produce virtual surround sound. Amazon wants the phone to be distinctive for its ability to provide video content, both from a hardware and software perspective.

The Fire Phone runs Mayday, Amazon's live tech support service for devices. They also demonstrated Firefly, software that recognizes physical objects using the phone's camera, as well as TV shows and songs it hears. It runs quickly, often identifying things in less than a second (and it pulls up an Amazon product listing, of course). It can even recognize art. Firefly has its own dedicated physical button on the phone, and Amazon is providing a Firefly SDK to third parties who want to develop with it. Another major feature of the Fire Phone is what Amazon calls "dynamic perspective." Using multiple front-facing cameras, the phone tracks the position of a user's head, and uses that to slightly adjust what's displayed on the screen so content is easier to see from the new angle. It allows for gesture control of the phone — for example, you can tilt the phone to scroll a web page or move your head slightly look around a 2-D stadium image when browsing for available seats. Putting your thumb on the screen acts like a mute button for the head tracking, so it isn't confused when you look up from the screen or turn your head to talk to somebody. It's an impressive piece of software, and they've made an SDK available for it.

Amazon has unveiled the Fire Phone. It runs a modified version of Android, and it will launch exclusively for AT&T's network. The screen is a 4.7" IPS LCD (they tested from 4.3" to 5.5", and decided 4.7" worked best for single-hand use), with an emphasis on brightness. It runs on a quad-core 2.2GHz processor with 2GB of RAM, and an Adreno 330 GPU. It has a rear-facing, 13-megapixel camera using an f/2.0 five-element lens with image stabilization. There's a dedicated physical button on the side of the phone that will turn it on and put it into camera mode when pressed. The phone comes with dual stereo speakers that produce virtual surround sound. Amazon wants the phone to be distinctive for its ability to provide video content, both from a hardware and software perspective.

The Fire Phone runs Mayday, Amazon's live tech support service for devices. They also demonstrated Firefly, software that recognizes physical objects using the phone's camera, as well as TV shows and songs it hears. It runs quickly, often identifying things in less than a second (and it pulls up an Amazon product listing, of course). It can even recognize art. Firefly has its own dedicated physical button on the phone, and Amazon is providing a Firefly SDK to third parties who want to develop with it. Another major feature of the Fire Phone is what Amazon calls "dynamic perspective." Using multiple front-facing cameras, the phone tracks the position of a user's head, and uses that to slightly adjust what's displayed on the screen so content is easier to see from the new angle. It allows for gesture control of the phone — for example, you can tilt the phone to scroll a web page or move your head slightly look around a 2-D stadium image when browsing for available seats. Putting your thumb on the screen acts like a mute button for the head tracking, so it isn't confused when you look up from the screen or turn your head to talk to somebody. It's an impressive piece of software, and they've made an SDK available for it.

cartechboy writes: Remember back in the day when we all thought we'd be driving flying cars in the future? Well that clearly didn't happen, though it still might in the future. But somewhere inside Toyota there's a team of engineers who think hover cars might be a thing, and apparently there's a project underway at one of Toyota's "most advanced" research and development areas. We aren't talking Jetson's flying car, more like a car that merely hovers "a little bit away" from the road. Probably a few inches, with the aim to reduce road friction. With no wings or ridiculous speed, this is probably no simple process. No one really knows how long Toyota has been working on the idea, or how far along it is. Basically, don't expect flying Priuses any time soon...

schwit1 (797399) writes 'It wasn't touted onstage, but a new iOS 8 feature is set to cause havoc for location trackers, and score a major win for privacy.As spotted by Frederic Jacobs, the changes have to do with the MAC address used to identify devices within networks. When iOS 8 devices look for a connection, they randomize the MAC address, effectively disguising any trace of the real device until it decides to connect to a network.'

First time accepted submitter LordFlower (606949) writes "In a study, published today in Neuropsycopharmacology, exposure to general anesthesia in both human and rat infants was associated with long-term episodic memory deficits. Children aged 6 to 11 years exposed to general anesthesia during infancy had poorer episodic memory than age/gender matched controls. This deficit was replicated in rats using an analogous paradigm with full experimental control of pre-existing conditions could be exercised, suggesting a causal relation rather than correlational one. Prior research in rats suggests a mechanism of disrupted developmental synaptogenesis and apoptosis.

While a growing literature has demonstrated the presence of memory deficits and neurodegeneration in rats after general anesthesia exposure in infancy, this is the first to demonstrate a long-term deficit after exposure during human infancy. Given that each year 1.5 million infants undergo a surgery requiring general anesthesia, these findings are particularly alarming."

An anonymous reader writes "Research for the Public Utility Law Project (PULP) has been released which details 'how Verizon deliberately moves back and forth between regulatory regimes, classifying its infrastructure either like a heavily regulated telephone network or a deregulated information service depending on its needs. The chicanery has allowed Verizon to raise telephone rates, all the while missing commitments for high-speed internet deployment' (PDF). In short, Verizon pushed for the government to give it common carrier privileges under Title II in order to build out its fiber network with tax-payer money. Result: increased service rates on telephone users to subsidize Verizon's 'infrastructure investment.' When it comes to regulations on Verizon's fiber network, however, Verizon has been pushing the government to classify its services as that of information only — i.e., beyond Title II. Verizon has made about $4.4 billion in additional revenue in New York City alone, 'money that's funneled directly from a Title II service to an array of services that currently lie beyond Title II's reach.' And it's all legal. An attorney at advocacy group Public Knowledge said it best: 'To expect that you can come in and use public infrastructure and funds to build a network and then be free of any regulation is absurd....When Verizon itself is describing these activities as a Title II common carrier, how can the FCC look at broadband internet and continue acting as though it's not a telecommunication network?'"

The FCC's plan to use fees collected from big telecom companies to expand Internet infrastructure in rural parts of the U.S. was given a green light yesterday in Denver, by the 10th Circuit Court of Appeals. Those telecoms maintained that the FCC's mandate did not extend to using the money to pay for Internet service, but a three-judge panel dismissed their challenge. From The Verge: "The FCC originally pitched the program as part of the Universal Service Fund in 2011, noting in a report a year earlier that approximately 14 million people did not have access to broadband. The Connect America Fund aimed to use a portion of customer bills in other areas of the country to build out broadband infrastructure, including cellular data networks in those areas. That would begin with $300 million at the start, and up to $500 million as part of an annual budget."

An anonymous reader writes "Imperial College London physicists have discovered how to create matter from light — a feat thought impossible when the idea was first theorized 80 years ago. From the article: 'A pair of researchers predicted a method for turning light into matter 80 years ago, and now a new team of scientists are proposing a technique that could make that method happen in the purest way yet. The proposed method involves colliding two photons — the massless particles of light — that have extremely high energies to transform them into two particles with mass, and researchers in the past have been able to prove that it works. But in replicating that old method, known as Breit–Wheeler pair production, they had to introduce particles that did have mass into the process. Imperial College London researchers, however, say that it's now possible to create a collider that only includes photons.'"

An anonymous reader writes "Google is testing out some big changes for Gmail. Some of the changes are: the sidebar has been replaced with a slide-in pane, the 'compose' button has been moved, and there's a new feature called 'reminders'. From the article: 'Gmail may soon look nothing like the Gmail we all know so well. Google has invited a select group of users to test a completely new interface for the webmail client, according to Geek.com, which appears to be part of the trial. The test version of Gmail — which may never see an official release — dispenses with design elements that have been present from the very early days of the email service.'"

mask.of.sanity (1228908) writes "4chan's founder Moot has launched a bug bounty for the site after it was hacked, but is offering a meager $20 in 'self-serve ad spend' for all bugs. The bounty program was launched after the website and Moot's Amazon accounts were hacked. The intrusion spelled the end for DrawQuest which was closed after Moot decided it was not worth spending money to ensure the unprofitable but popular drawing platform was secure."

New submitter rcht148 (2872453) writes with this excerpt from The Verge:"If the idea of Comcast buying out Time Warner Cable to become the largest cable company in America wasn't enough to make you worry about media consolidation, news [Wednesday] from the Wall Street Journal just might. Reportedly, AT&T has approached DirecTV to begin 'possible acquisition' talks, a deal that the WSJ says could be worth over $40 billion. If it were to happen, it would give the combined company something on the order of 26 million TV subscribers, making it second only to the hypothetical Comcast/TWC combination of 30 million."

Last September Microsoft announced it would be purchasing Nokia's Devices and Services business. The terms have been worked out, the shareholders gave approval, and the regulatory issues were hurdled. As of today, it's official: Nokia's phone business is now Microsoft Mobile. The final price is around $7.5 billion, and 30,000 employees are transferring to Microsoft. "The purchase of the unprofitable division makes Microsoft the world’s second-largest maker of mobile phones with about 14 percent of the market, according to researcher IDC." Here's Nokia's official statement, and a rather more personal one from an employee. According to The Verge, "Nokia's Android handsets are the most intriguing part of the deal, as they shed some light on how Microsoft might approach the messy and complex nature of shipping devices that don't run the company's Windows software. The Nokia X introduces a new "forked" version of Android that’s akin to what Amazon does with its Kindle Fire line, but it also includes a Windows Phone-like UI and an Android store that's separate to Google Play. Microsoft has the chance to control another app store, but also a solid opportunity to push its own cloud-based services." One interesting note: Nokia's phone manufacturing plant in India is not part of the deal because of an ongoing tax dispute. Nokia will continue to operate it as a contract manufacturing unit for Microsoft.

An anonymous reader writes "A NYPD community outreach campaign designed to show images of citizens with cops turned ugly quickly when a deluge of images depicting police brutality came in. From the article: 'The responses soon turned ugly when Occupy Wall Street tweeted a photograph of cops battling protesters with the caption "changing hearts and minds one baton at a time." Other photos included an elderly man bloodied after being arrested for jaywalking.' Police Commissioner Bill Bratton says, 'I kind of welcome the attention,' of the #myNYPD project."

Iddo Genuth writes "Earlier today Lytro introduced a new light-field camera called Illum. This is the second camera with this innovative refocusing technology from the California based company founded in 2006. The new camera is a more advanced version of the first camera introduced in 2012. It has a much larger sensor with four times the resolution (Lytro still uses the term megarays instead of megapixels), a much larger and longer zoom lens with a f/2 constant aperture and of course the ability to refocus after you take a picture (the new Illum can refocus on many more points in the image compared to the older version). Users will also have more control of the camera, a larger screen, and the ability to create regular JPEG images or videos made from the refocused images they capture."

An anonymous reader writes "The embattled founder of VK, Russia's largest social networking site, said this week that the company is now 'under the complete control' of two oligarchs with close ties to President Vladimir Putin. In a VK post published Monday, Pavel Durov said he's been fired as CEO of the website, claiming that he was pushed out on a technicality, and that he only heard of it through media reports."

As the San Francisco Chronicle reports, "People who have accounts on the enrollment website for President Barack Obama's signature health care law are being told to change their passwords following an administration-wide review of the government's vulnerability to the confounding Heartbleed Internet security flaw." Take note, though; the article goes on to immediately point out this does not mean that the HealthCare.gov site has been compromised: "Senior administration officials said there is no indication that the HealthCare.gov site has been compromised and the action is being taken out of an abundance of caution. The government's Heartbleed review is ongoing, the officials said, and users of other websites may also be told to change their passwords in the coming days, including those with accounts on the popular WhiteHouse.gov petitions page." Also at The Verge

An anonymous reader writes "The field of soft robotics is fast growing and may be the key to allowing robots and humans to work side-by-side. 'Roboticists are prejudiced toward rigid structures, for which algorithms can be inherited from the well-established factory robot industry. Soft robots solve two huge problems with current robots, however. They don't have to calculate their movements as precisely as hard robots, which rely on springs and joints, making them better for navigating uncontrolled environments like a house, disaster area, or hospital room. They're naturally "cage free," meaning they can work shoulder-to-shoulder with humans. If a soft robot tips over or malfunctions, the danger is on par with being attacked by a pillow. The robot is also less prone to hurt itself.'"

DroidJason1 (3589319) writes "Microsoft has released the highly anticipated Windows 8.1 Update, adding numerous improvements for non-touch consumers based on feedback. It is also a required update for Windows 8.1, otherwise consumers will no get any future security updates after May 2014. Most of the changes in the update are designed to appease non-touch users, with options to show apps on the desktop taskbar, the ability to see show the taskbar above apps, and a new title bar at the top of apps with options to minimize, close, or snap apps."

Nerval's Lobster (2598977) writes "Can 3D printing go truly mainstream? Startup M3D is betting on it, having launched a Kickstarter campaign to create what it terms the first truly consumer 3D printer, built around proprietary auto-leveling and auto-calibration technology that (it claims) will allow the device to run in an efficient, easy-to-use way for quite some time. According to The Verge, the device is space-efficient, quiet, and sips power: 'One of the main obstacles between 3D printers and consumers has been clunky, unintuitive software. Here too, M3D promises improvements, having designed an app that's 'as interactive and enjoyable as a game' with a minimalist and touch-friendly interface.' Do you think 3D printing can capture a massive audience, or will it remain niche for the foreseeable future?"

Amazon may have a slight lead in the world of Android-based TV-centric mini-boxes with its Amazon Fire TV, but according to this story, Google is getting set to release just such a box itself. "According to documents obtained exclusively by The Verge, Google is about to launch a renewed assault on your television set called Android TV. Major video app providers are building for the platform right now. Android TV may sound like a semantic difference — after all, Google TV was based on Android — but it’s something very different. Android TV is no longer a crazy attempt to turn your TV into a bigger, more powerful smartphone. "Android TV is an entertainment interface, not a computing platform," writes Google. "It’s all about finding and enjoying content with the least amount of friction." It will be "cinematic, fun, fluid, and fast." ... What does that all mean? It means that Android TV will look and feel a lot more like the rest of the set top boxes on the market, including Apple TV, Amazon’s Fire TV, and Roku."

At Microsoft's BUILD conference today, the company announced that the Start Menu will officially be returning to Windows 8.1. It will combine the Windows 7 Start Menu with a handful of Metro-style tiles. They're also making it so Windows 8 apps can run in windows using the normal desktop environment. In addition to the desktop announcements, Microsoft also talked about big changes for Windows on mobile devices and Internet-of-Things devices. The company will be giving Windows away for free to OEMs making phones and tablets (9" screens and smaller), and for IoT devices that can run it. Microsoft also finally unveiled Cortana, their digital assistant software that's similar to Siri.

An anonymous reader writes "The Verge reports on an internal memo from NASA indicating that they've suspended all contracts and activities with Russia that aren't involved with operating the International Space Station. Quoting: 'Given Russia's ongoing violation of Ukraine's sovereignty and territorial integrity, until further notice, the U.S. Government has determined that all NASA contacts with Russian Government representatives are suspended, unless the activity has been specifically excepted. This suspension includes NASA travel to Russia and visits by Russian Government representatives to NASA facilities, bilateral meetings, email, and teleconferences or videoconferences. At the present time, only operational International Space Station activities have been excepted.' NASA Administrator Charles Bolden argued recently that our dependence on Russia for putting astronauts into space needs to end."

An anonymous reader writes "The drug cartels operating in Mexico have often been compared to large corporations, with their own codified leadership hierarchy, recruitment methods, and accounting practices. But part of any big corporation's playbook is a marketing/PR plan. The cartels have long operated a version of those, too, by threatening journalists and killing civilians who speak up. Like any corporation these days, the drug cartels have recognized the power of social media, and they're using it more and more to propagate their messages of intimidation and violence. Quoting: 'Six days after Beltran Leyva's death, gunmen murdered family members of the only Mexican marine killed in the apartment complex siege — including the marine's mother. That same day, a fire was set at a nearby school where a banner was flown, warning that more killings would follow if the federal government made any further attempts to interfere in cartel actions. Photos of the school were then tweeted and shared in status updates — a reply to images of Beltran Leyva's corpse being shared on social media.'"

An anonymous reader writes in with news about a compound produced using genetically altered tobacco plants that may prove useful in battling the West Nile virus. "Some people think of tobacco as a drug, whereas others think of it as a therapy — or both. But for the most part, it's hard to find people who think of the tobacco plant in terms of its medical applications. Qiang Chen, an infectious disease researcher at Arizona State University, is one such person. His team of scientists conducted an experiment, published today in PLOS ONE, that demonstrates how a drug produced in tobacco plants can be used to prevent death in mice infected with a lethal dose of West Nile virus. The study represents an important first step in the development of a treatment for the mosquito-borne disease that has killed 400 people in the US within the last two years."

schwit1 sends this news from The Verge: "Tamerlan Tsarnaev, the primary conspirator in the Boston Marathon bombing that killed three people, slipped through airport security because his name was misspelled in a database, according to a new Congressional report. The Russian intelligence agency warned U.S. authorities twice that Tsarnaev was a radical Islamist and potentially dangerous. As a result, Tsarnaev was entered into two U.S. government databases: the Terrorist Identities Datamart Environment and the Treasury Enforcement Communications System (TECS), an interagency border inspection database.

A special note was added to TECS in October of 2011 requiring a mandatory search and detention of Tsarnaev if he left the country. 'Detain isolated and immediately call the lookout duty officer,' the note reportedly said. 'Call is mandatory whether or not the officer believes there is an exact match.' 'Detain isolated and immediately call the lookout duty officer.' Unfortunately, Tsarnaev's name was not an exact match: it was misspelled by one letter. Whoever entered it in the database spelled it as 'Tsarnayev.' When Tsarnaev flew to Russia in January of 2012 on his way to terrorist training, the system was alerted but the mandatory detention was not triggered. Because officers did not realize Tsarnaev was a high-priority target, he was allowed to travel without questioning."

Daniel_Stuckey writes: "After a furious bidding war in Vienna on Saturday, a Japanese camera collector has bought a Hasselblad camera for $910,000 in a record-setting auction of what's been widely called the 'only camera to come back from the moon.' But contrary to claims repeated across the Internet on Monday, this isn't the only camera to come back from the moon. In fact, some think it may have never landed on the moon at all. And because of rules surrounding most NASA property, its sale may actually violate U.S. law. One thing we know: the 70mm Hasselblad 500 is one of fourteen cutting-edge cameras that astronauts used in orbit around the moon and on the lunar surface during the Apollo program. All of the images we have from those moon missions were taken by these machines, which were either mounted inside the command module that circled the moon or were attached to space suits at the chest. This particular camera was, reports the Verge, among many other sources, 'used on the moon during the Apollo 15 mission in 1971,' and 'is special in the fact that it's returned to Earth.' That's because astronauts were often instructed to jettison their cameras on the lunar surface in order to save precious kilograms during the return trip."

An anonymous reader writes "Speaking to The Verge, author and Microsoft Researcher Danah Boyd put words to a feeling I've had about Facebook and other social networking sites for a while, now: 'The era of Facebook is an anomaly.' She continues, 'The idea of everybody going to one site is just weird. Give me one other part of history where everybody shows up to the same social space. Fragmentation is a more natural state of being. Is your social dynamic interest-driven or is it friendship-driven? Are you going there because there's this place where other folks are really into anime, or is this the place you're going because it's where your pals from school are hanging out? That first [question] is a driving function.' Personally, I hope this idea continues to propagate — it's always seemed odd that our social network identities are locked into certain websites. Imagine being a Comcast customer and being unable to email somebody using Time Warner, or a T-Mobile subscriber who can't call somebody who's on Verizon. Why do we allow this with our social networks?"

theodp writes "Speaking at an SXSW panel, Google executive chairman Eric Schmidt emphasized that Google is 'very, very worried' about the class tensions that underlie recent Bay Area protests, where high-salaried techies have driven up rents. 'Ninety-nine percent of people have seen no economic improvement over the last decade,' he said, adding that 'the data suggest that the problem gets worse' and will become the 'number one issue in democracies around the world.' Schmidt's solution to this displacement? Foster conditions — e.g., better education, looser immigration laws, and deregulation in strictly-controlled areas like energy and telecommunications — that encourage the creation of fast-growing startups ('gazelles') that generate lots of jobs. When interviewer Steven Levy noted 'gazelles' like the 50-employee WhatsApp which was acquired by Facebook for a reported $19 billion seem to lead to more inequality, Schmidt brushed aside the apparent contradiction. 'Let us celebrate capitalism,' the tax-us-if-you-can Schmidt said, opening his arms. '$19 billion for 50 people? Good for them.' Eric, meet Tom."

The Verge reports that "Tokyo-based Bitcoin exchange Mt. Gox lost $400 million worth of bitcoins in February. Its management said the amount was stolen after hackers exploited a transaction bug to divert the funds, but some of Mt. Gox's users are not so sure, suggesting instead that the exchange's owners pocketed the cash. Now, facing silence from those owners about the fate of the money and the methods by which 6 percent of all of the Bitcoin in the world could have been stolen, a group of hackers claims it has broken into the bankrupted Bitcoin exchange's network to get answers. ... Forbes reports that the group gained access to the personal blog and Reddit account of Mark Karpeles, Mt. Gox's CEO. The hackers used the platforms to post a message that claimed Karpeles still had access to some of the bitcoins that he'd reported stolen. In support of the claim, they uploaded a series of files that included a spreadsheet of more than a million trades, Karpeles' home addresses, and a screenshot purportedly confirming the hackers' access to the data." (The Forbes article on which the Verge report is based.)

An anonymous reader tips news that Apple's efforts to bring iOS to cars will be shown at the Geneva Motor Show next week. 'Drivers will be able to use Apple Maps as in-car navigation, as well as listen to music and watch films. Calls can be made through the system, which will tie into the Siri voice recognition platform so that messages can be read to the driver who can respond by dictating a reply.' Apple's partners in the automotive industry will be Volvo, Ferrari, and Mercedes Benz to start. Apple first said they were working on this system at last year's WWDC.

An anonymous reader writes "Microsoft is exploring whether to release a free version of Windows to increase the number of computers using the latest operating system. Currently the company seems to be testing a new version of the OS called 'Windows 8.1 with Bing', which will include Microsoft's key modern apps and services."

cold fjord writes "The Verge reports, 'Google and YouTube must scrub all copies of Innocence of Muslims, a low-budget anti-Islam film that drew international protest in 2012, at the behest of an actress who says she received death threats after being duped into a role. The Ninth Circuit Court of Appeals has granted a temporary takedown order on behalf of Cindy Lee Garcia, who filed a copyright claim against Google in an attempt to purge the video from the web. While actors usually give up the right to assert copyright protection when they agree to appear in a film, Garcia says that not only was she never an employee in any meaningful sense, the finished film bore virtually no relation to the one she agreed to appear in. In a majority opinion, Judge Alex Kozinski said she was likely in the right.' — Techdirt has extensive commentary on the ruling that's worth reading. It seems likely there will be an appeal, with the distinct possibility that Google and the MPAA will be on the same side."

squiggleslash writes "Despite some industry skepticism, Nokia has indeed been working on an Android smartphone and finally unveiled the Nokia X today. As rumored, it's not a Google Play compatible device, running instead a Google-less AOSP build with a Nokia app store, and Windows Phone style shell. The budget phone will also not be marketed in North America. The Media seems convinced Microsoft — who are in the process of acquiring Nokia — will kill the project, but it's hard to see why Nokia would be working on such a project at this time if Microsoft had plans to do this."

cold fjord sends news that Iran's breach of a computer network belonging to the U.S. Navy was more serious than originally thought. According to a Wall Street Journal report (paywalled, but summarized at The Verge), it took the Navy four months to secure its network after the breach, and the repair cost was approximately $10 million. From the article: "The hackers targeted the Navy Marine Corps Intranet, the unclassified network used by the Department of the Navy to host websites, store nonsensitive information and handle voice, video and data communications. The network has 800,000 users at 2,500 locations, according to the Navy. ... The intrusion into the Navy's system was the most recent in a series of Iranian cyberoffensives that have taken U.S. military and intelligence officials by surprise. In early 2012, top intelligence officials held the view that Iran wanted to execute a cyberattack but had little capability. Not long after, Iranian hackers began a series of major "denial-of-service" attacks on a growing number of U.S. bank websites, and they launched a virus on a Saudi oil company that immobilized 30,000 computers. ... Defense officials were surprised at the skills of the Iranian hackers. Previously, their tactics had been far cruder, usually involving so-called denial of service attacks that disrupt network operations but usually don't involve a penetration of network security."