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Comcast in Court, AT&T Gets Greedy

raindr writes "The Detroit News has this article on how comcast is going after people with modified Cable TV boxes.These fines (170k) seem a bit much to me." They apparantly send out a "bullet" to deactivate modded boxes. In other coax news,Shynedog writes "Boston.com is running a story about AT&T broadband users in the Northeast who are complaining about the unfair price hike that has been imposed on subscribers who own their own modems. It the wake of recent customer complaints, AT&T has started offering coupons to offset the monthly increase, but only for the next six months."

250 comments

  1. maybe if they go through with this... by packeteer · · Score: 0, Offtopic

    ...they might be able to scare a good amount of would be theaves off...

    ..maybe itll just trample our rights...

    --
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  2. Hrrm... by ObitMan · · Score: 1, Informative

    1. Steal
    2. Get caught
    3. Get punished

    Yeah sounds about right.

    --
    Who run Barter Town?
    1. Re:Hrrm... by Anonymous Coward · · Score: 0

      Actually it's...

      1. Mod your cable box
      2. Complain to cable company when your modded box doesn't work.
      3. Be stupid enough to think the cable co isn't going to notice that the box was modded.
      4. Give modded box to cable company for repair.
      5. Get caught.

      Yeah sounds about right.

    2. Re:Hrrm... by DarkZero · · Score: 2

      3. Get punished

      And pay about 170 times the value of what you stole, which seems pretty excessive to me. If we're going to put people into debt for most of their lives for stealing what probably amounts to less than $1000 worth of merchandise, why don't we just chop their hands off, too?

    3. Re:Hrrm... by GodInHell · · Score: 1

      Just makes me glad I don't watch TV much.

      Who needs TV? I've got BOOKS!

      -GiH

    4. Re:Hrrm... by GreyPoopon · · Score: 2
      And pay about 170 times the value of what you stole, which seems pretty excessive to me.

      Since this is a civil suit, you can be pretty sure that this figure will be adjusted down. It's common to start of high as a scare tactic and hope that the issue will be settled out of court.

      Also, bear in mind that Comcast could have chosen to press criminal charges, which would have resulted in both a hefty fine AND time spent in jail.

      --

      GreyPoopon
      --
      Why is it I can write insightful comments but can't come up with a clever signature?

    5. Re:Hrrm... by Anonymous Coward · · Score: 0

      2.anyone stupid enough to turn in a doctored-up cable box to their cable company deserves to get caught

      3.that said, the threatened fine is way too excessive.....glad Comcast doesn't give out penalties for tarffic offenses....20 miles over the limit and you lose your car, house, and first born

  3. i read somewhere... by packeteer · · Score: 1

    ...the cable companies claim that these illegal boxes actually degrade the quality for all becuase it introduces resistance to the line for everyone else making all these "bad guys" into "your enemy too" type targets... it sick

    --
    unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
  4. Just forget about tv, its not worth it by GoatPigSheep · · Score: 1, Insightful

    I'd recommend anyone who is offended by the tactics of cable companies to simply quit subscribing to cable at all.

    When we watch tv we are wasting time when we could be doing something productive, and if you want good entertainment you can always rent a movie. Tv is full of ads, many of which are from the large, rich, dmca loving companies that we all dispise. Why would anyone want to PAY to watch disney, or NBC, or warner? By doing that we are simply funding the companies that are destroying all our freedom. Tv is also controlled by americans, and I've seen my local canadian television go downhill when faced against the behemoth of american corporate television. Kids are being brainwashed and having their brains rot from imported japanese tv such as pokemon, which are basically hallucinogenic sessions.

    I say pull the cable plug out for good, we no longer need to be mindless zombies of the media.

    --
    GoatPigSheep, the 3 most important food groups
    1. Re:Just forget about tv, its not worth it by DNS-and-BIND · · Score: 1
      Another slashdot reader posts without reading the article...

      The article was about cablemodem internet access, not cable TV.

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    2. Re:Just forget about tv, its not worth it by GoatPigSheep · · Score: 1

      the first article was about cable tv, I was commenting on cable tv companies, so it's relevant.

      --
      GoatPigSheep, the 3 most important food groups
    3. Re:Just forget about tv, its not worth it by Anonymous Coward · · Score: 0

      Are you talking about yourself ? Let me cite the first sentence of the first link:

      "Comcast Corp. has taken an unprecedented step in Michigan to stop customers from stealing premium cable television:..."

    4. Re:Just forget about tv, its not worth it by tempest303 · · Score: 2

      Amen to that.

    5. Re:Just forget about tv, its not worth it by DietFluffy · · Score: 3, Insightful

      if you want good entertainment you can always rent a movie. Tv is full of ads, many of which are from the large, rich, dmca loving companies that we all dispise. Why would anyone want to PAY to watch disney, or NBC, or warner?

      I'm surprised this wasn't modded flamebait. T.V. is bad because it's controlled by Americans and the Japanese? You also said that we shouldn't watch tv because disney and warner are dmca huggers. Instead, you proposed that we go rent movies. Are you aware that Disney and Warner are among the largest movie makers in the world?

    6. Re:Just forget about tv, its not worth it by edgrale · · Score: 3, Funny
      By doing that we are simply funding the companies that are destroying all our freedom.

      Easy answer: We need to get Bush to say the following thing "By watching TV you're funding Terrorism!" ;-)
      --
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    7. Re:Just forget about tv, its not worth it by Anonymous Coward · · Score: 0
      ... if you want good entertainment you can always rent a movie


      ... such as pokemon, which are basically hallucinogenic sessions


      Go rent "Dumbo" and tell me if the Pink Elephant scene is anything more than a hallucinogenic session.


      As for not watching TV anymore, I totally agree with the fact that we'd be far better off if we turned the stoooopid thing off and read a book, or <<gasp>> sit and talk with our family. The only caveat to this however is that you really are depriving yourself by not being part of popular culture. Mindless drivel makes for wonderful conversations at "the water cooler" where it allows you to better get to know co-workers etc. Just a thought.

    8. Re:Just forget about tv, its not worth it by Anonymous Coward · · Score: 0

      and I'm really surprised this was modded up because TV is mostly controlled by Americans and Japanese. In the past 9 months since my TV stopped working and I didn't go out to get it fixed or buy I another one, I watched maybe all in all 3 hours of programming in total, mainly due to the fact that my girlfriend has a TV she very, very ocassionally watches. I consider myself free of this crap, so fuck off Hollywood and Sony!

    9. Re:Just forget about tv, its not worth it by Fesh · · Score: 2

      Although I agree with the sentiment, I've found after three years of going without any TV whatsoever that I end up spending the wasted time sleeping instead of doing anything worthwhile. So bang on as far as our freedoms go, but do recognize that time not spent watching television won't be productive by default.

      --
      --Fesh
      Kill -9 'em all, let root@localhost sort 'em out.
    10. Re:Just forget about tv, its not worth it by Anonymous Coward · · Score: 0

      I'd tend to agree. I live in Baltimore, where we have our share of broadcast stations (6 or more), and I had DSL since a cable modem wasn't available in my area. I had no need for cable, but I finally broke down and ordered it for my wife and kids.

      Now, instead of flipping through 6+ channels and complaining that nothing's on, I flip through 60 or 70 and complain that nothing's on. And half the time we end up watching something on one of the local channels anyway!!

    11. Re:Just forget about tv, its not worth it by Anonymous Coward · · Score: 0

      maybe some people watch tv so they dont have to be productive. just because you think since its unproductive its bad, doesnt mean its the same for everyone.

      i personally watch tv a lot. of course i am rarely watching it. its background noise. i am usually listening to it and if something catches my ear will watch it for a few mins then go back to doing what i was doing

    12. Re:Just forget about tv, its not worth it by fire-eyes · · Score: 1

      I'd recommend anyone who is offended by the tactics of cable companies to simply quit subscribing to cable at all.

      Fully agreed. Here inside detroit, Comcast is our cable company, and they are the worst company i've ever seen in every respect: customer support, installation, quality (less than half the channels even come in), and the people who work for them are just plain rude. One of my relatives here even had an installer attempt to steal something from her house, and she caught him in the act. When they came to disconnect our service, they cut the cable where it meets the house coming from the pole, and left. Left it laying there, across live electric wires, in the trees, laying in the yard. Pricks.

      Tv is also controlled by americans, and I've seen my local canadian television go downhill when faced against the behemoth of american corporate television.

      As an American, who can get CBC over the air, I agree. The only time CBC is any good is Saturday night (heh, do i need to say more), and olympics.

      --
      -- Note: If you don't agree with me, don't bother replying. I won't read it.
    13. Re:Just forget about tv, its not worth it by Anonymous Coward · · Score: 0

      no, i think you got it wrong.

      bush us supposed to say:

      "By not watching commercials on TV, you're funding Terrorism".

    14. Re:Just forget about tv, its not worth it by sbrown123 · · Score: 1

      >> Tv is also controlled by americans, and I've seen my local canadian television go downhill when faced against the behemoth of american corporate television.

      Note for all people outside the U.S. (in particular Canadians): Emulation is not the real thing. Strike a fresh note and go original. Stop trying to emulate U.S. television. You only come off as a wannabe.

      The United States does not purposely use television as a vechile to push American views outside it's borders. They also probably do not own or run your countries television. Typically, foreign companies purchase American programming because its cheaper than creating it from scratch.

      >> Why would anyone want to PAY to watch disney, or NBC, or warner?

      Because they are entertaining.

      >> When we watch tv we are wasting time when we could be doing something productive

      Old argument against television. It will never happen.

      >> Kids are being brainwashed and having their brains rot from imported japanese tv such as pokemon, which are basically hallucinogenic sessions.

      Japan does not have the big bucks of American television programming or movies. THEY did something original and used Anime to fill the void of original Japanese television. Pokemon is not the only Japanese success in this field to affect foreign markets: Digimon, Sailor Moon, and Dragonball Z are good examples.

    15. Re:Just forget about tv, its not worth it by plague3106 · · Score: 1

      So bang on as far as our freedoms go, but do recognize that time not spent watching television won't be productive by default.

      Exactly, and there's a good reason for this. Most of us spend all day being productive, so this 'wasted' time to me isn't really wasted, its called relaxing.

    16. Re:Just forget about tv, its not worth it by jazman_777 · · Score: 1
      I say pull the cable plug out for good, we no longer need to be mindless zombies of the media.

      Hear hear! I say we all switch to being mindless zombies of /.

      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
    17. Re:Just forget about tv, its not worth it by boomer_rehfield · · Score: 1

      Yeah, I wish I'd have known this before we moved in a month ago. They can't even setup our modem to give us more than one IP. Same questions, over, and over, and over... "Well, let's just try releasing the ip address just in case..ok?" "?...I oughta..." After 2 weeks of only one IP we gave up and ordered DSL and it'll be turned on tomorrow. You'd think that they would KNOW that we have this problem still and call us back to help us. (we called no less than 12 times over 3 days...) Several times the "fixes" would take 24 hours to go through the system??? (hence the "they should have called us back...") Channels are ok. Movie channels aren't all that. I can't wait to move out of here in 11 months and setup the satellite dish again....(for tv that is...)

      --
      Carpe Canem - Seize the Dog
    18. Re:Just forget about tv, its not worth it by Anonymous Coward · · Score: 0
      Hear! Hear!

      I cancelled my cable over ten years ago and after the first couple of weeks you won't miss it at all. Of course I still watch some TV, I have bunny ears and get two stations for the news and Hockey. I still rent videos also. BUT I spend a lot more time doing: sports, writing, painting, hobbies, socializing, and other real life things.

      Cancel your cable!

    19. Re:Just forget about tv, its not worth it by GreyPoopon · · Score: 1

      Everything you say is true. I definitely subscribe to the "less TV" philosophy. However, if I'm going to have cable TV, I'm not opposed to paying for it. I consider that I'm paying for delivery (clear picture, lots of channels) rather than content. As far as premium channels go, most of them don't have commercials, so paying for them isn't surprising.

      --

      GreyPoopon
      --
      Why is it I can write insightful comments but can't come up with a clever signature?

    20. Re:Just forget about tv, its not worth it by blue_zero · · Score: 1

      hmmm i find tv not so bad... after work, i find watching PBS a bit refreshing, and since I'm stuck at home, I find watching the football game on TV a good thing, when not being able to actually go to it. that is the only reason(s) why I watch TV. sitcoms, and everything else isn't work it.

      --
      I support publik eduscatation!
    21. Re:Just forget about tv, its not worth it by fire-eyes · · Score: 1

      Heh yeah, same stories, be it their TV or internet. I'd never trust those idiots with any of my data. Even if they got it right, it'd be trusting them I couldn't do.

      It's funny you mention sattelite, nearly half the houses here have at least one, and sometimes two or three, sattelite TV dishes on them. Quite a clear message.

      --
      -- Note: If you don't agree with me, don't bother replying. I won't read it.
    22. Re:Just forget about tv, its not worth it by Anonymous Coward · · Score: 0

      I guess you have never watched the News in Canada?

    23. Re:Just forget about tv, its not worth it by DietFluffy · · Score: 1

      I wasn't disputing the fact that T.V. is controlled by Americans and the Japanese. What I don't understand is why that would be a reason for us to stop watching.

  5. Cable modems anyone? by Lalakis · · Score: 1
    What about people with modified cable modems? They should be sued too for the extra bandwidth they get!

    (ok, it's the ISDN/128K user in me that talks now)

    1. Re:Cable modems anyone? by Rhinobird · · Score: 2

      What about the ones that modify thier cables modems to get the bandwidth they pay for? I have a friend in that situation.

      --
      If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
  6. from the comcast article by phunhippy · · Score: 2, Insightful

    "Theft of cable TV costs the industry an estimated $6 billion a year, according to the National Cable Television Association."

    So they are suing them for 170,000 each.. at that rate there is only roughly a little more then 35,000 people in the US stealing cable. Doesn't seem like very many people to be worried about.. and thats spread out across the whole US.. wonder if those stats include Sat Theft too?

    1. Re:from the comcast article by Mr+Guy · · Score: 1

      This may be one of the few times when the number makes sense. The $6 billion isn't necessarily the money they lose from the customers, but if they could, for example, promise 11 million more customers for say, the Superbowl, how much would Pepsi pay then?

      This is an example of the customers screwing the companies that only need the customers to screw the other companies.

    2. Re:from the comcast article by Anonymous Coward · · Score: 0

      No, you are just being ignorant (not surprising on /.). The fines are punitive and might seem excessive, but they are to keep people from even considering stealing cable. The fines are not proportional to the price / value of the cable being stolen.

    3. Re:from the comcast article by jedidiah · · Score: 3, Insightful

      They aren't proportional to the crime either. A punitive fine should always meet that criteria. As the other poster said, random excessive punishment only encourages disrespect for the law in general.

      Equating the theft of a few $5 movies with a sum equivalent to that of a 2000 sqft 4 bedroom house simply isn't reasonable.

      Corporations that dump toxic waste get off with lower fines.

      --
      A Pirate and a Puritan look the same on a balance sheet.
  7. not that expensive yet... by awing0 · · Score: 2, Insightful

    I don't think AT&T has gotten greedy yet. They provide me with a 1.5 Megabit downstream and 384 Kilabit upstream 24 hours a day / 7 days a week. To get this kind of link with a DSL line, the prices start around $80 a month in my area, and AT&T is giving me this for around $50. I don't think it's in any of our rights to complain. They have the best deal going! Come on people, get real. Bandwidth isn't cheap. At least it's not a 3GB cap or something stupid like that.

    --
    Cthulhu Saves.
    1. Re:not that expensive yet... by Rhinobird · · Score: 3, Interesting

      All right I think you missed why these people are pissed off. They BOUGHT thier cable modems outright, so now they don't have to pay the leasing charge on the modem itself. AT&T changed thier pricing, now the people who BOUGHT thier cable modems are paying THE SAME PRICE as the people that lease the cable modem. Thier price was jacked up for NO REASON. Basically, AT&T is charging more for the same service because they bought thier modems.

      Imagine this, AT&T gives you basic cable and leases you a TV for some amount of money. You go out and buy a TV and have them take back thier TV. Now your bill goes down because you're not paying for the lease on the TV anymore. Say, 2 years later, and AT&T raises your monthly charge. Now you go over to your friend's house and complain about the rate hike, and he doesn't know what the hell you're talking about. Your friend leases his TV and has the same cable service you do. You compare bills and they are the same. WTF? How come his servce+device monthly charge is the same price as your just service charge.

      These people do have a legitimate gripe.

      --
      If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
    2. Re:not that expensive yet... by Anonymous Coward · · Score: 0

      It's always your right to complain - free speech, remember? Perhaps you meant no reason to complain. Did you think what your bill could be if the cable and telecom companies push through some of the bills that are in the House and Senate right now? AT&T stands to come out on top - they own the phone lines, they own the backbone, they now own a large part of the cable network - they will be able to set whatever rates they want, with no competition because instead of requiring equal access to infrastructure the little companies won't be allowed to compete. Bad, very bad.

      In my area you can get DSL for $45-100 a month. $45-55 will get you ADSL at 1.5Mb/s down and 256Kb/s up. $100 will get you 7Mb/s down and 1.5Mb/s up - except that the phone company will no longer offer those lines to ISPs, instead they have to make do with the 1.5Mb/s down lines - kinda sucks that in many areas where ADSL was available the only option is now dialup or T1 because Bellsouth got greedier and quit provisioning ADSL circuits.

      Any time you lose small ISP or local provider it is *very* bad. The world of tomorrow looks a lot like the world of the 70's - one provider controlling most of the lines that data flows across. Anybody else remember how painfully expensive phone service was? Get ready for the massive hikes in broadband prices - they're coming .

    3. Re:not that expensive yet... by joe52 · · Score: 1

      I wouldn't count on AT&T to maintain their current pricing all that much longer. I just think they're trying to decide how to charge for different tiers of consumer service.From the Boston.com article:

      She said consistent pricing will enable the company to offer future deals to its customers, including the tiering of Internet speeds. She said the tiering of speeds might come as early as this summer, but declined to comment further.

    4. Re:not that expensive yet... by wik · · Score: 1

      So maybe AT&T has made up for the cost of the cable modems, but not the cost of maintaining their network. So they no longer need to charge extra for leasing a modem, but they need to recoop charges from everyone to pay for the network. 24 months * $10 = $240, which should pay for a pretty nice cable modem. :-)

      I don't see why people who own their cable modems have to have a devine right to lower priced service, particularly if it doesn't cost the cable company more.

      --
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    5. Re:not that expensive yet... by Midnight+Thunder · · Score: 2

      24 months * $10 = $240, which should pay for a pretty nice cable mode

      If you read the article it ends up being $240 / $3 = 80 months. This is because rental is now apparently $3 per month and you only get the $10 per month if you post in the $7 coupons. And this will only apply to existing modem owners.

      I would figure that ATT was making a good income from modem rentals and since people were starting to buy the modems, they were losing that income and they needed to make up for it somehow.

      --
      Jumpstart the tartan drive.
    6. Re:not that expensive yet... by Rhinobird · · Score: 2

      I don't see why people who own their cable modems have to have a devine right to lower priced service

      They DON'T have a divine right to lower priced SERVICE. Service is the keyword. They are providing a service. They are charging for that service. the people that lease the modem are paying for the service PLUS the lease on the modem. The people who own the modem are ONLY paying for the service. AT&T changed the price, so that if you bought your modem the price for the SERVICE is the same as paying for the service plus the modem. AT&T is now saying that there are in fact 2 different prices for the exact same service, depending on if you own the equipment or not.

      Let me try a different tack here. Let's say AOL has this deal where you pay for their service and they lease you a computer to use it with...say $70/month total...that'd be $22 for the SERVICE and $48 for the computer. Now let's say you bought that comptuer and just wanted the service. You pay the $22/month for the service. Suddenly they change the deal. You own the computer but they are charging the full $70. basically they say the service is $70. But the people who lease are still paying the same $70. AOL would be saying that the service is $70 a month if you own your own computer. But the service is only $22 if you lease a computer from us for $48, but it's the exact same service.

      My point is, for the exact same service, the price for that service should be the same. Why should people who are paying only for the service pay more for that service than people who are also getting the hardware to go with it?
      --
      If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
    7. Re:not that expensive yet... by Rhinobird · · Score: 2

      Now you know why these people BOUGHT the modem.

      --
      If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
    8. Re:not that expensive yet... by Cramer · · Score: 3, Insightful
      • I don't think AT&T has gotten greedy yet.
      Excuse me? This is the same company that imposes a floor on long distance usage -- 3$ per month minimum. They claim this is for "billing overhead" which is 150% complete bullshit; it pads their bottom line by hundred of millions per month.

      Read your contract. Your 50$ does not buy you continuous 1.5/384 service. If you sling your full rate "24 hours a day / 7 days a week", I'd give it two weeks before AT&T terminates your service (with a good chance of it being perminant termination.)
    9. Re:not that expensive yet... by Anonymous Coward · · Score: 0

      Excellent! I like it ... tiered pricing for low-volume users, who'll get maybe a max thruput of only 80kbit/sec for $25/month.

      That rocks. My mom doesn't need the 300k or 1000kbit/second. 80kbit/second will do. And she'll save some money, and AT&T will save many millions on their bandwidth expenses. A win-win all around.

      It sounds better than digital cable TV!

    10. Re:not that expensive yet... by jazman_777 · · Score: 1

      The way I look at it, they're not really charging me for the modem. I pay the same as the modem-owners do (I'm ignoring the billing statement shenanigans which say I _am_ paying for the modem lease). And if AT & T wants to do that, why can't they? Discriminatory generosity?

      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
    11. Re:not that expensive yet... by aenea · · Score: 1

      These people do have a legitimate gripe.

      Really? I don't agree. I've had cable modem service for a while now. Like most people who got the service a few years ago, I rent my modem. Why? Because a few years ago cable modems were expensive. Really expensive. Even at a $10/month discount, it was something like a three and half year payback if you bought your own modem. And then at the end of three years what do you have? A three year old modem and no guarantee it will work if you move or the cable company upgrades their system.

      Recently, things have change. Cable modem prices have plummeted and if you get a deal, the payback time at $10/month has dropped to under a year, so more people have been buying modems. AT&T seems to have adjusted the monthly discount to reflect the lower cost of modems and moved the payback period back out to the three and half year range.

      Do I understand why people that bought modems are ticked off? Yeah, they bet that AT&T wouldn't adjust the discount rate to reflect the recent market price of cable modems and lost. But really, there was no reason that AT&T should continue to give a discount that no longer reflected a reasonable lease rate for the equipment, so I really don't think they have a "legitimate gripe".

    12. Re:not that expensive yet... by Anonymous Coward · · Score: 0

      You hit the nail on the head. I take it you read the FAQ. :)

      Personally, I don't think people have a legitimate gripe either. The cost of a cable modem has plummeted and AT&T is adjusting their rate to reflect that. It's just common sense from a business perspective.

      It's like business owners using their residential service, then complain when service goes down for a few hours. You get what you pay for! If you want a business connection, you pay for it.

      However, people should be weary of the FCC changes, not AT&T Broadband changes. If the FCC changes regulations, then yes, worry about what AT&T does, but first speak up, and lobby against the FCCs latest decisions regarding cable broadband being an information service. Stop letting the corporate world rule your government. Whatever happened to for the people, by the people? Fight for democracy, and not corporate freedom.

      Haha...I shouldn't have gotten started.

      Scynner

    13. Re:not that expensive yet... by jratcliffe · · Score: 1

      "Excuse me? This is the same company that imposes a floor on long distance usage -- 3$ per month minimum. They claim this is for "billing overhead" which is 150% complete bullshit; it pads their bottom line by hundred of millions per month."

      Not true, actually. There are actually substantial costs to maintaining and processing billing records, as well as receiving and processing payments. Each bill AT&T sends out costs ~$1.50 in printing (including depreciation of capital equipment, etc.) and mailing costs. That's why you'll often see LD carriers with no minimum monthly spend require you to pay with a credit card - lowers the transaction costs.

    14. Re:not that expensive yet... by Cramer · · Score: 2

      All good points except they are all wrong. AT&T doesn't send out paper bills; that's handled electronically by the local telco. The receiving and processing of payments are, again, handled electronically through the same telco. There's almost zero human interaction in the whole system. Aside from auditing and associated fraud investigations, about the only thing that requires human time is billing errors and disputes.

      In the months that I make no long distance calls, I present no overhead in any processing. There are no CDRs to be processed on my behalf. The only "overhead" is some space in a database saying I'm a customer and even that is suspect based on the number of times AT&T tries to sell me a service I'm already buying.

      At any rate, why would AT&T be sending a bill if there's nothing for me to pay?

      Trust me, the billing processes are no where near as complex and time consuming as you think. (I work for a (business) telco. There aren't hundreds of people handling billing. Nor do we charge a minimum or any of those stupid fees.)

    15. Re:not that expensive yet... by joe52 · · Score: 1

      And the followup article in which they discuss (with little datail) AT&T's plans for tiered access:

      http://digitalmass.boston.com/news/2002/06/11/att_ t.html

  8. Legit users hit with stray 'bullet'? by CptnKirk · · Score: 3, Interesting

    I'd be interested to know how this 'bullet' technology works. I know a few people who have been having problems with the receivers in their VCRs (they choose not to rent a box and don't have premium/PPV channels) lately. Sure it could be a flaky VCR, but it's happened to more than one person with newish VCRs.

    If Comcast is found to be damaging personal hardware with their 'bullet' it would be funny if those users were able to clame irreparable harm and sue for millions. In short, I think that Comcast better be very careful where they point their guns. In the end this can only be bad for them.

    1. Re:Legit users hit with stray 'bullet'? by TheSHAD0W · · Score: 3, Informative

      The "magic bullet" is basically malformed code that the descrambling computer chokes on. It can't hurt your VCR, because your VCR doesn't descramble anything.

    2. Re:Legit users hit with stray 'bullet'? by TheSHAD0W · · Score: 2

      I don't think most modern cable boxes can be reset simply by yanking the power. The cable company could reset it remotely, of course, but I suspect they'd either only feign sending the signal or simply tell you to bring your box in if you called to complain within a few hours of the bullet's transmission.

    3. Re:Legit users hit with stray 'bullet'? by dnoyeb · · Score: 1

      My personal opinion as an Electrical Engineer with also a masters in Computer Engineering and additionally a huge dose of common sense is that this bullet is simply fake. I think they make these stories up to scare people.

      Do you have any idea the cost of developing such a bullet?

      1. Get ahold of a modified box.
      2. Understand the electrical differences to the boxes.
      3. design a signal that affects one box but not the others.

      Each bullet would have to be custom designed, just as a new virus has to be individually searched for.

      Well their is ONE way. You design a box with a noticible hole. So the lazy people or simply greedy will activate the boxes using the "hole" you purposely left in the box. Now you can easily design the hole to close when you say so. As a result you can "entrap" the people exploiting the hole you didn't have to leave in the box.

    4. Re:Legit users hit with stray 'bullet'? by Clue4All · · Score: 1

      For someone that claims to be an EE with a masters in Computer Engineering, you certainly seem to be lacking in common sense. You are familiar with the concept known as "error checking," right? In this case, a lack of it caused the bullet signal to send the descrambler overboard and break it. It's not really a difficult concept, but these days most nonaddressable boxes are bullet-proof.

      --

      Is your browser retarded?
    5. Re:Legit users hit with stray 'bullet'? by Clue4All · · Score: 1

      As mentioned previously, TVs and VCRs don't descramble signals, only cable boxes do. In the event that a newer tv did contain this functionality, I'm sure they'd but decent bounds checking in the signal hardware so as to not blow it out, the same way that after-market cable boxes work now. If only I could get a tv with a blackbox built in... ;-)

      --

      Is your browser retarded?
    6. Re:Legit users hit with stray 'bullet'? by Anonymous Coward · · Score: 0

      From My Reading The Bullet is just code. All it does is tell all boxes to shutdown in a given time. Then a que of registered boxs are sent a code to not shutdown. So Don't take a box accross provider lines. this is not to say that perhaps a TV/VCR could misinterpit the code. Which I guess would be hard to prove.

    7. Re:Legit users hit with stray 'bullet'? by dnoyeb · · Score: 1

      Again, my point is that how many makes of boxes will this work on? Each box they will have to find a different technique to disable it. How much does this cost in research?

      Why would one refer to error checking as bullet-proofing? I find it a stretch to call an error a "bullet." only a marketing department could come up with such terminology.

  9. The cost of complaints by samjam · · Score: 2, Insightful

    It costs time and money to handle complaints.

    If your company is taking you for a ride with price, and there are no alternatives:

    Talk slowly and eloquently, explain the situation, mention what you are and are not happy with etc.

    You should be able to draw the complaint out to about half an hour, and if nothing happens, try again 2 or 3 weeks later.

  10. Internet access is a privilege, not a right by ObviousGuy · · Score: 1

    As true as the title I've affixed to this post may be, and as much as the broadband companies use the concept to justify their actions, there is also another truth. The choice to subscribe to a company's service is a right which cannot be taken away from you.

    You will not die without broadband. You will not die without the Internet. Probably, your life will be enriched without it.

    --
    I have been pwned because my /. password was too easy to guess.
    1. Re:Internet access is a privilege, not a right by ObviousGuy · · Score: 2, Funny

      But I'd die without the Internet!

      --
      I have been pwned because my /. password was too easy to guess.
    2. Re:Internet access is a privilege, not a right by ObviousGuy · · Score: 1

      I don't think I could say the same. As much as I am constantly surrounded by computers and have Internet access at work and at home, I think I could possibly give it up and suffer no ill effects save /. posting withdrawal. Even that would clear up in a few days.

      My wife, on the other hand, is completely dependent on it. She's overseas now and has made sure to get a local access number from a relative living in the area. Funny, I was the one that introduced her to the Internet. Now she's a web developer and I'm back in QA.

      --
      I have been pwned because my /. password was too easy to guess.
    3. Re:Internet access is a privilege, not a right by vadim_t · · Score: 1

      Oh, sure. I know there are people who use the Internet as a tool. But some of us practically live on it. I have more friends online than in real life, and losing internet access would be extremely depressing to me. Even losing ADSL would be quite hard because it would be much harder to talk to people from other countries.

    4. Re:Internet access is a privilege, not a right by _Sprocket_ · · Score: 3, Informative


      The choice to subscribe to a company's service is a right which cannot be taken away from you.


      You will not die without broadband. You will not die without the Internet. Probably, your life will be enriched without it.


      Society changes. It is influenced by events and technology around it and, in turn, drives technology and events. What was once novel and unique can easily become a common part of life in that society. The trivial can become irreplaceable.


      At one point in time, the telephone was often labled a trivial toy of limited use and predicted to fade into obscurity. Now, the telephone is a key tool for everything from business and employment to emergency service to communications with geographically distant friends and family. It is an indispensible part of many modern societies.


      One can live without a telephone. But you will find yourself seriously limited by it unless you move to an environment where such technology isn't commonly used. You NEED phone access.


      Neal Stephenson makes an interesting observation in his article Mother Earth Mother Board. Bell sent the world on a technological devolved shunt. For a time, the world's telecommunications technology was digital, ableit of limited capacity. There were some theories towards increasing that capacity but they hadn't panned out (although they are actually the basis of technology being used today). And then Bell had us all going to analog. Its taken us centuries to get back to digital.


      And now we have the Internet. It has the potential to not only absorb the roles of the telephone, but push the realms of communication and data (if it hasn't already). But much of that relies on broadband.


      And because of that, the same concerns which have driven the telecomunications industry through its analog telephone days will continue to drive it well in the the Internet age. What has made telephone service important and ensured that it would be available to all (within some reason) will also eventually drive broadband access.

  11. coupons by Pilferer · · Score: 1

    It the wake of recent customer complaints, AT&T has started offering coupons to offset the monthly increase, but only for the next six months.

    They planned on doing this from the very beginning. This is not in response to customer complaints. They knew this would be unpopular and came up with the coupon idea ahead of time.

  12. Duh by DNS-and-BIND · · Score: 5, Funny
    We need a financial Darwin Awards. Get this:

    The customers themselves turned over illegally modified cable boxes to the company when the boxes stopped working.

    Call me crazy, but I don't think turning your illegally modified cable descrambler in to the cable company for repair after it stops working due to the cable company deactivating it is a good idea.

    For bonus points, diagram the above sentence.

    --
    Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    1. Re:Duh by EastCoastSurfer · · Score: 2

      Yea that's what I was thinking. How else would the cable company even catch you unless you alerted them to the fact?

    2. Re:Duh by pjp6259 · · Score: 1

      If you are actually interested in the diagram of this sentence, there is a guy on the web that will do it for you:
      http://www.geocities.com/gene_moutoux/diagra ms.htm

      --
      Computers don't make mistakes. What they do, they do on purpose.
  13. Same baloney by no-body · · Score: 1
    They are always in the same groove:

    Loss, loss, loss... billions...

    As if everyone would subscribe if the boxes would not be around.

    Same goes for software, music - etc..

  14. Get a cable modem, go to jail by ddent · · Score: 3, Informative

    I wonder, those 10 subscribers they are suing, who didn't respond to calls. Are they dead? Never existed? Cats? see http://www.geocities.com/flutocracy/cablemodem.htm

  15. What is going on? Please read this... by phunhippy · · Score: 1, Offtopic

    OK I'm really confused now.. I got this email from the post above I placed saying someone has give modded me up +1. So i go back to look at all the comments and choose to read at level 3 to see my post easier.. Gee at the time now(10 mins after i got the email) there are no level 3 posts..
    Ok i'm thinkin i'll go to my preferences & see how/why it was modded back down. Well I go there and there is nothing listed for that comment as rated +1 interesting as the email tells me or anything bringing it back down to 2.

    So what gives? Are the slashdot editors lowering comments they don't like or approve of?

    heres the email headers below.. and i still haven't got any email sayin I was modded back down.. Seriously what gives here?

    Return-Path:
    Delivered-To: phunhippy@evolutionarydeadend.com
    Received: (qmail 10645 invoked from network); 10 Jun 2002 07:51:33 -0000
    Received: from unknown (HELO cpu59.osdn.com) (XX.XX.XX.XX)
    by 0 with SMTP; 10 Jun 2002 07:51:33 -0000
    Received: from [10.2.73.1] (helo=localhost)
    by cpu59.osdn.com with smtp (Exim 3.35 #1 (Debian))
    id 17HKLh-0003Cf-00
    for ; Mon, 10 Jun 2002 04:16:25 -0400
    Mime-version: 1.0
    Content-type: text/plain; charset="us-ascii"
    Date: Mon, 10 Jun 2002 08:20 +0000
    Subject: [Slashdot] Moderation of "from the comcast article"
    From: slashdot@slashdot.org
    To: phunhippy@evolutionarydeadend.com
    Content-transfe r-encoding: 8bit
    Message-Id:
    X-PMFLAGS: 34078848 0 1 P45D10.CNM

    A user has given a "Insightful" (+1) moderation to
    your comment.
    from the comcast article
    http://slashdot.org/comments.pl?sid=33925&cid=3671 692
    Attached to:
    Comcast in Court, AT&T Gets Greedy
    http://slashdot.org/article.pl?sid=02/06/10/002222 3
    Your comment is currently scored 3.


    1. Re:What is going on? Please read this... by phunhippy · · Score: 1, Offtopic

      And now i've gotten 2nd email saying its +1 again.. lets see if that one sticks or magically dissapears like the first

  16. considering... by martissimo · · Score: 2

    When customers called to say their service was out, Comcast sent a technician or asked subscribers to bring in the box. The company recovered 525 boxes that it said had been modified.
    Several hundred Macomb subscribers received letters from a collection firm hired to recover money for Comcast. Most have already settled. Only people who didn't respond to letters or calls were sued, Hnilica said


    considering that 509 of them took care of it on their own by doing so, and settled out of court, and only 16 of them are being sued for the 170k fine who didnt turn the boxes in...

    who ya think is gonna end up paying less?

    1. Re:considering... by mlrtime · · Score: 0

      But how did they know these 16 were hacking the box?
      The bullet doesn't send information back saying 'hey look at me, i'm hacking cable!'

  17. The Cable Industry by funkhauser · · Score: 2

    The nonsense that the article talks about, recent price hikes, electronic "bullets", etc., are just more examples of what corporations do to protect their cashflow. Who cares about individual rights if the bottom line is looking rosy?

    The cable company that provided service for my dorm last semester ran these ads that encouraged other people to rat out people who were getting free cable. Does anyone else find this really humorous? I mean, if I know someone getting free cable, I'm going to ask them to hook me up, not turn 'em in for some Cable Industry Good Consumer Award.

    Check out the site here.

    1. Re:The Cable Industry by Bartab · · Score: 1

      Who cares about individual rights if the bottom line is looking rosy?

      Ok, clue me in here. What rights? Right to steal cable? Right to underpriced broadband? I'm not sure what rights of yours these companies are violating.

      --
      Any sufficiently advanced technology is indistinguishable from a rigged demo.
    2. Re:The Cable Industry by Fomhoire · · Score: 1

      Look at the whois results for cabletheft.com.

      If this site is legitimate why is the information bogus?

    3. Re:The Cable Industry by rmadmin · · Score: 1

      More interesting is the load of other sites hosted by the same company (same box?) This Netcraft list proves quite usefull. The list includes www.illegal.com, www.wife-beaters.com, and www.vandals.com. I just thought that was interesting.

    4. Re:The Cable Industry by Lumpy · · Score: 1

      Cool, I'll be right over to run an extension cord from your house/apt to power my air conditioner. Or better yet, siphon gas from your car...

      hey you are all for this, you said so. you think theft is A-ok!

      thanks, you're gonna save me thousands in electricity and gasoline!

      moron.

      --
      Do not look at laser with remaining good eye.
    5. Re:The Cable Industry by Anonymous Coward · · Score: 0

      When I was on college, there were a number of ex-roomates, ex-girlfriends, etc. that I would have gleefully turned in.

      If I were you, I'd be very careful about who I tell about the pirate cable, and of those people I'd be very careful about staying on their good side.

    6. Re:The Cable Industry by Dun+Malg · · Score: 2, Insightful

      Cool, I'll be right over to run an extension cord from your house/apt to power my air conditioner. Or better yet, siphon gas from your car...

      Jumping Jesus on a Pogo Stick, how many times must we go through this here on slashdot? Allow me to illustrate for the umpteenth time:
      Electricity and gasoline are sold as goods (electricity is a virtual good, as it is paid for by quantity used). The Consumption of goods is a zero-sum equation: if you use one liter of gas or one kilowatt of electricity, I cannot use that liter or kilowatt. Cable TV service (like "music" or "software") isn't diminished by use. If you watch a program on cable TV, I can still watch the same program in my home without either of us experiencing any loss of viewing experience. Cable TV service is a service. Unauthorized access to this service is illegal, but it does not rise to the level of theft, as it does not result in material diminishment.
      Mind you, I make no claim that it's morally right or wrong to illegally access this service; I only wish for fools to stop posting replies saying "So I guess it's Ok if I come into your house and steal [$MATERIAL_GOODS] then, right?" whenever someone points out that pirating [cable|software|MP3s] does not automatically equal a monetary loss for the seller of same.

      --
      If a job's not worth doing, it's not worth doing right.
    7. Re:The Cable Industry by Rasta+Prefect · · Score: 1

      Cable TV service is a service. Unauthorized access to this service is illegal, but it does not rise to the level of theft, as it does not result in material diminishment.
      Mind you, I make no claim that it's morally right or wrong to illegally access this service; I only wish for fools to stop posting replies saying "So I guess it's Ok if I come into your house and steal [$MATERIAL_GOODS] then, right?"


      Hmm...so can I come over and screw your wife while you're at work? After all, you're not using her at the time, so my having sex with her doesn't automatically result in less sex for you..

      (I've never been modded "-1 Troll" before. Wonder what it feels like? :))

      --
      Why?
    8. Re:The Cable Industry by Arcanix · · Score: 1

      True, you won't be depriving anyone else of cable by stealing it but you will deprive the cable company of the money their service is worth. Goods are not worth the sum of their raw materials, they are worth what the market is willing to pay them. If you steal cable then you are taking $X/month out of the cable company's revenue. Just because it costs the company nothing if you were to say split your neighbors cable and use it for yourself as well does not mean it's not theft.

    9. Re:The Cable Industry by NaDrew · · Score: 1
      Cable TV service (like "music" or "software") isn't diminished by use. If you watch a program on cable TV, I can still watch the same program in my home without either of us experiencing any loss of viewing experience.
      Pedantically, there is a certain amount of signal loss caused by each connection to the cable line. Too many "unauthorized" e.g. unknown-to-the-cable-company connections, and the signal quality for everyone connected to that line goes too low. Which is why, when making an "unauthorized" connection, you should use a simple cable amplifier. These also block addressable boxes from "phoning home", by the way.
      --
      Vista:XPSP2::ME:98SE
    10. Re:The Cable Industry by Anonymous Coward · · Score: 0

      What an interesting world-view you have, Rasta. Is your wife aware that you think of sex with her in economic terms? :-)

    11. Re:The Cable Industry by Dun+Malg · · Score: 2

      True, you won't be depriving anyone else of cable by stealing it but you will deprive the cable company of the money their service is worth.

      This assumes I would pay for some or all of this service were I unable to access it for free.

      Goods are not worth the sum of their raw materials, they are worth what the market is willing to pay them. If you steal cable then you are taking $X/month out of the cable company's revenue.

      Be that as it may, watching cable for free does not diminish any of the cable company's material goods. If one discontinues one's free cable viewing, the cable company's revenues do not go up, do they? Therefore, watching free cable does not make their revenue go down.

      Just because it costs the company nothing if you were to say split your neighbors cable and use it for yourself as well does not mean it's not theft.

      By the very fact that no property of the cable company is diminished by unauthorized access of their SERVICE, it is, in fact, NOT THEFT. Theft, larceny, robbery-- these words refer specifically to the taking of physical property from someone. "Theft of service" is an oxymoron. If one forces a mechanic to fix one's car at gunpoint, is it theft? No. Assault and unlawful detention, but not theft. This hijacking of language by [cable/music/software] companies is intentional-- it's meant to elevate in the minds of the public the unauthorized access to services to the same level as breaking into a house and taking a TV. I'm not arguing that it's moral and right to access cable content for free, I'm just pointing out that just because they SAY they've lost money doesn't make it necessarily true.

      --
      If a job's not worth doing, it's not worth doing right.
  18. Another reason to not watch TV by willpost · · Score: 1

    If you're trying to simplify life then removing the distractions will help greatly.

  19. contents of "magic bullet" packet by TheSHAD0W · · Score: 0, Redundant

    How are you gentlemen!
    All your TV are belong to us!

  20. if you are stupid you have to pay by Anonymous Coward · · Score: 0

    The customers themselves turned over illegally modified cable boxes to the company when the boxes stopped working
    -----

    If they are stupid enough to turn over the hacked boxes they deserve their faith.

    1. Re:if you are stupid you have to pay by Anonymous Coward · · Score: 0

      They turned them in to avoid prosecution. The ones who didn't turn them in are the ones with the fines.

  21. Pokemon is NOT hallucinogenic by Rhinobird · · Score: 3, Funny

    Hey now! Pokemon is NOT hallucinogenic. I watch it all the time....whoa! where'd all these pixies come from?!

    Seriously, Pokemon doesn't cause hallucinations...it causes seizures, get it straight.

    --
    If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
  22. The cable stealers were idiots by leereyno · · Score: 5, Interesting

    Their first mistake was to modify a box that the cable company owned. They should have bought a descrambler of their own on the grey market. These 3rd party descrablers are "bullet" proof anyway which would have completely solved the problem altogether before it started. Their second mistake was calling the cable company and complaining when their modified box stopped working. They should have been FAR more cautious than that. If I hacked something and it stopped working the first thing I'd assume is that it was either something I did or something the cable company did in response. I would have checked to see whether the box was still good, which is as simple as connecting the cable straight to the tv. At that point I'd take steps to replace the box on my own, or at the very least undo the hack, assuming that was possible, before handing it over to the cable company.

    I heard of this same tactic being used when I was living in DC back in the late 80's. You would think that people would be wise to it by now.

    I'll bet you that of the people who are stealing cable in that region, all that were caught were fools and idiots. Anyone with a brain would not be so easily busted. I figure the 170k is nothing more than a stupidity tax, something I never ever see a problem with.

    A word of advice to all those who would break the law or do something that could get them in trouble, develop some street smarts and an ounce of common sense beforehand.

    Lee

    --
    Muslim community leaders warn of backlash from tomorrow morning's terrorist attack.
    1. Re:The cable stealers were idiots by 0xA · · Score: 5, Funny
      Their second mistake was calling the cable company and complaining when their modified box stopped working. They should have been FAR more cautious than that.

      I've almost done something similar. A couple months ago my cable went out for 3 days, I got pissed and called the cable company as there was something I wanted to watch that night. Thank god I was stuck on hold for a few minutes, it gave me time to realize that I hadn't ever had my cable service setup. The previous occupant of my apartment had it and while he cancled his account (no bill in the mail) they never deactivated the cable. I hung up before someone picked up the call, thank god.

    2. Re:The cable stealers were idiots by Anonymous Coward · · Score: 0

      Yeah right, now don't think it's always that simple, what prevents a company from detecting you don't own a valid descrambler for instance, you know in the digital world it's gonna be all too easy for them.

    3. Re:The cable stealers were idiots by Anonymous Coward · · Score: 0

      No, their *first* mistake was trying to steal the service.!

  23. I agree. by willpost · · Score: 1

    TV and games could be ok if you're temporarily unable (too young or ill?) to realize your dreams. After you are able, do what makes you happy. Instant gratification might feel good in the short term but you'll always feel bad if you substitute it for your life ambitions.

  24. YET! by jackb_guppy · · Score: 2

    Think of it as chipping away.

    First owner of Modems - 90% say it not me.

    Next it is tiered pricing - 90% say it not me.

    Next content control - 90% say it not me.

    Next bandwidth limits - oh yeah it already here!

    Over Subscribe the channel - 1.5M down is maximum at 3 AM when your nieghbors are a sleep.

  25. Reason for ATT Broadband rate hike by Anonymous Coward · · Score: 0

    The only reason ATT raised the rates was to ofset the cost of the "FREE" cable modems that they are supplying to Dell to give away with computers, that you then have to subscribe to AT&T to use. Saving you a whopping 3 dollars per month. Not to mention screwing all of use who have purchased our own modems.

  26. YOU WIN! by TheSHAD0W · · Score: 5, Interesting

    On the topic of stupid cable thieves who get tricked into turning themselves in, I just wanted to mention another trick the cable companies have pulled in the past.

    You'd be watching your show, and right when the movie was due to begin, you'd see a message saying you won a prize (new TV, whatever), and to call a number to claim it. When you called and gave your name and address, you'd then wind up losing your cable service and/or having to pay a fine or go to court.

    What happened? The cable company scrambled that ad with a key that no one was supposed to be set up to receive. But the modified boxes would treat it as a regular scrambled show and decode it. So only the cable pirates would get the message.

    1. Re:YOU WIN! by Anonymous Coward · · Score: 0

      Like ANYONE is gonna fall for that. It's like that banner ad that flashes red/white with "YOU'VE WON" on it.

    2. Re:YOU WIN! by mrseth · · Score: 2, Interesting

      Never underestimate the power of human greed. The police do this sort of thing all the time to capture fugitives. It seems to me that people who are in this category of those who steal would be generally even more suseptible to this sort of ruse, so I imagine it'd be effective. As another example, one only needs to remember that Nigerian diamond mine scam that was making the rounds in email. It netted so many suckers that the Nigerian gov't had to construct new laws to react to the problem (IIRC).

    3. Re:YOU WIN! by NeoSkandranon · · Score: 1

      IANAL, but sorta sounds like fraud...or entrapment, or something

      --
      If you can't see the value in jet powered ants you should turn in your nerd card. - Dunbal (464142)
    4. Re:YOU WIN! by Clue4All · · Score: 1

      To be entrapment, they would have to be law enforcement officials doing something illegal. In this case, neither applies. I'm sure someone could come up with something, though.

      --

      Is your browser retarded?
    5. Re:YOU WIN! by Anonymous Coward · · Score: 0

      Yeah, his user info page agrees with that one. What a broken system...

    6. Re:YOU WIN! by hawk · · Score: 2
      I am a lawyer, and you need to go back and think this over. This doesn't meet any of the requirements for fraud or entrapment, and can *only* harm the guilty.


      There is no right to steal recognized by the law . . .


      hawk

  27. Another problem coming up by Anonymous Coward · · Score: 4, Interesting

    Our company does some business with ATT and have access to their Broadband information via employees (hence my anonymous, and hence a lack of specific geography).

    One of the "goodies" that will be coming up after the Comcast/ATT merger will be the sudden announcement of all current home users to a 256K cap on bandwidth, and the next level (384K) will be available as a "premium" service for about $80 per month, with no static IP.

    Businesses will get the 384K service and a static IP for $375/month, according to the source. The point behind this is that ATT doesn't want any home user to have static IP, and are going to try and price it outside the reach of the average person's ability to pay.

    We're volume profit, while businesses are pure profit.

    Also, one last point...the 'free ride' on ATT is over. On or about July 1, they will be installing what I've been told is the "new Cisco software" which will prevent anyone from homesteading IP addresses as has been the case. Apparently, the dynamic IPs will override the static IP in the present software, which means that when ATT went to a business, they could not guarantee that the IP address wasn't already taken by DHCP for a home user.

    With the "new business model" that the merger will bring, the home user will have services cut and prices raised, which will subsidize the business services to the point where those monthly service charges from business will be pure profit at our expense.

    It won't interfere with general service, but if you've not had your IP switched on you for a while, you'll likely lose service until you reboot your home network.

    1. Re:Another problem coming up by Anonymous Coward · · Score: 2, Informative

      I am under a NDA, thus the Anonymous post...

      Several points here (and in the original post) are wrong.

      1. The complainers in the NE region are not the reason for these coupons. The coupons were part of the deal from the beginning. In fact not all areas are receiving coupons, some are getting automatic credit on their statement. This is not due to complaints, this was setup at the onset and was due to *state* laws that require 6mo's prior notification. They gave the notice, the did the price increase, and they gave credit.

      2. People who use "rogue" IPs (intentionally or not) are already being disabled by the NOC. They are found, disabled, and must call up to have their account re-enabled.

      Most areas have already been pushed to a 256k upstream cap, some other areas will be moved later.

  28. Please read this article by ObviousGuy · · Score: 0, Flamebait

    This guy was like you. There are places you can go if you need to talk to someone about your depression and Internet addiction. There are lots of resources that can help.

    --
    I have been pwned because my /. password was too easy to guess.
  29. Common sense? by Alsee · · Score: 4, Funny

    When customers called to say their service was out, Comcast sent a technician or asked subscribers to bring in the box.

    You should always take any dead bodies out of your car before dropping it off at the service station.

    -

    --
    - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  30. The fines arn't that bad by JavaTHut · · Score: 1

    170K ought to be enough for anyone ...

    1. Re:The fines arn't that bad by Anonymous Coward · · Score: 0

      If that's canadian dollars then, probably.

  31. Capitalism, in theory and practice by Rogerborg · · Score: 5, Insightful
    In theory:
    1. Offer a better product at a lower price.
    2. Gain market share.
    3. Spend the money on creating better and cheaper products.
    4. GOTO 1.
    In practice:
    1. Follow the theory, burning venture capital money, until you have a significant number of customers tied in to long term relationships.
    2. Decide how much profit you deserve, and set your prices accordingly. Every time a customer leaves (if you've been kind enough to allow them contracts that let them leave) crank up the costs to the remaining customers. The beauty of this method is that while it seems like only idiots would tolerate it, you just rebrand yourself as a "prestige service", and as long as you have one idiot left willing to pay your price, it works.
    3. Offer a great package to new customers, and then as soon as they sign on the dotted line, begin a campaign of abuse in tandem with FUD until they become so beaten and cynical that they believe it's pointless even changing to another supplier.
    4. Constantly cut back on staff while giving multi-million dollar rewards to your executives for their bold cost saving initiatives. Refer to this funelling of money from many purchasers to a few major stock holders as "stimulating the economy". And remember guys, get that money offshore as soon as possible, so that the evil IRS can't steal it and spend it on schools and hospitals!
    5. Spend the money you save on telling your customers what great value for money they're getting. Anything left goes into a college fund - for sending the children of friendly Congressmen and Senators through college, of course.
    6. GOTO 2, until your last customer leaves, or you spread your campaign contributions too thin and the DOJ, SEC or FTC finally point out that the emperor has no clothes on.

    Overly cynical, or an honest assessment of how a system composed of a few huge imcumbents actually works in practice? Make your own mind up.

    --
    If you were blocking sigs, you wouldn't have to read this.
    1. Re:Capitalism, in theory and practice by doorbot.com · · Score: 1

      In theory:
      1. Offer a better product at a lower price.
      2. Gain market share.
      3. Spend the money on creating better and cheaper products.
      4. GOTO 1.


      Try again!

      Sorry, but companies only make better products and reduce (end user) prices when competition forces them to do so.

      1. Attempt to monopolize market.
      2. Realize you need to compete in order to make profit (accounting, not economic).
      3. Improve your own product and/or lower price (but not below marginal cost, unless you're trying to get rid of your competitors).
      4. Sell products.
      4a. Make profits.
      5. Go to Step 1.

  32. It's Not About "Privilege" by krmt · · Score: 3, Insightful

    That won't make these people feel any less cheated. Yes, they can take their business elsewhere, but what about that cable modem they've already bought? As the article said, it was an act of faith in the company, a guarantee of staying with them until at least the modem itself was paid off. By switching the pricing scheme to target these people specifically, AT&T is basically saying "up yours" to these people.

    So why shouldn't they feel upset at this again?

    Just because Internet access is not a right (although I'd call it a luxury rather than privilege, as the term luxury implies that the customer actually gives something back for it) doesn't mean that companies should be screwing with their customers, and it's just plain stupid to screw with their best customers who are willing to pay a premium for a year or more.

    This isn't a story of luxury vs. rights. This is simply a tale of mistreatment of customers.

    --

    "I may not have morals, but I have standards."

    1. Re:It's Not About "Privilege" by Anonymous Coward · · Score: 0

      Yes, they can take their business elsewhere, but what about that cable modem they've already bought?

      (Unscrew, unscrew, unplug, yank)

      "Hello, AT&T? Yes, I've been using your cable service with a modem I bought, but it just went out. I looked at your rental pricing and it looks much more reasonable now. Could you send me one?"

      "Hello, Ebay? Yes, I've got this cable modem I would like to sell..."

  33. OpenGL peanut gallery by Graymalkin · · Score: 2

    It really and truly sucks AT&T has decided to impose a rate hike on people choosing not to get screwed up the ass by them. Logically it makes sense, for every user not using an AT&T modem they're missing out on the rental fee of that modem. You can be sure the cost of the modem itself has amortized so only a fraction of the rental fee is actually used to cover the cost of it which they got at wholesale prices. Say they make five bucks a month off each rented modem, that is nice chunk of change when all of your subscribers are renting modems. Taking away a couple million free dollars from someone is going to make them pretty angry. However, thats the ropes of an industry with published standards. A DOCSIS capable modem is going to work on their network, paying customers ought not be prevented from buying their own modems.

    There is some crappy legistlation around for cable television boxes that I hope doesn't end up repeated with cable modems. Under FCC rules a cable operator can't prevent you from buying your own cable equipment and using it as long as it conforms to all regulations and specifications. The crappy part is those rules don't prohibit a cable operator from requiring you rent some ludicrous piece of equipment like a remote control or converter. What I hope doesn't happen is the cable operators being required to let people buy their DOCSIS compliant modems buy they have to lease something as trivial as a T-splitter. This is bad legistlation and it would be shitty if it was applied to cable modems. However, there are also rules stating that a cable subscriber can set up all of their own equipment which makes me wonder how the circular logic if allowing an operator to require the lease of some piece of equipment while also maintaining that subscribers can maintain their own equipment.

    --
    I'm a loner Dottie, a Rebel.
    1. Re:OpenGL peanut gallery by rtaylor · · Score: 2

      You said it yourself. The model doesn't cost $10 a month to rent. As such they've LOWERED the rental fee to something that better describes it and removed the modem rental fee subsidising the internet service(s).

      As such, they've raised the price of those who bought their own modems to something more reasonable given that modems don't cost $10 a month -- and they no longer have the subsidy of customers who do rent their modems.

      Given the above, reworded version what you said, they've actually corrected a problem which was screwing over a majority of their customer base for the benefit of a few.

      --
      Rod Taylor
  34. Isn't this entrapment by Anonymous Coward · · Score: 0

    We don't have entrapment laws in the UK, but from what I understand of US law, doesn't this count as entrapment.

    Strikes me that if they have the magic bullet technology which can disable the hacked boxes, then they should be using it on a daily basis. Not waiting for sufficient people to hack their boxes and then attempting to sue their asses for everything they're worth.

  35. cabletheft.com by 0xA · · Score: 2
    Anyone else see this link:

    http://www.cabletheft.com/

    God damn that's funny. I wonder if that actually works, I suppose you'd get some info from pissed off romantic partners or something.

    Anybody know if we can get the addresses of AT&T's board members from the SEC or something?

    1. Re:cabletheft.com by The+Madpostal+Worker · · Score: 3, Funny

      I looked around that site and found this little gem:

      "Even more serious, lives can be endangered by the shoddy work of cable thieves. Cable's usually "closed-circuit" distribution system can be compromised, resulting in interference with aeronautic radio navigation signals and emergency service radio transmissions. "

      For the love of god don't steal cable anymore or you'll crash and airplane!

      --

      /*
      *Not a Sermon, Just a Thought
      */
    2. Re:cabletheft.com by Detritus · · Score: 2

      It may sound silly but it is true. Leaky cable systems can interfere with aircraft communications and navigation, and with othered licensed radio services. What they didn't mention is that the FCC cracked down on cable system operators over this issue because of the poor installation and maintenance practices of many cable systems. They bought cheap coax and equipment and refused to maintain it properly. It isn't a problem of "pirates", it's a problem of poorly installed and maintained video distribution systems.

      --
      Mea navis aericumbens anguillis abundat
  36. How our cable TV bill suddenly tripled by Roblimo · · Score: 5, Informative

    We subscribe to Roadrunner + TW's basic cable in Bradenton, FL. One day we get our bill and the cable portion has jumped from ~$12 to over $40. I call, they say we're getting premium cable service, they've run a system audit, they're charging us what they should have charged us all along.

    I'm like, "Say what?" You suddenly decide to give us and charge us for service we never ordered? Take it off our bill.

    TW Rep: "I can't do that. You're enjoying the premium service and must pay for it."

    Back and forth, no supervisor around, I call back the next day. TW assumption is that we have climbed the pole and removed a filter. I haven't. Our neighbors are in the their 70s and probably haven't either. I finally get bumped far enough up the TW customer "service" chain to get the charge removed, but not until after I file a (still unanswered) complaint with the FL Dept. of Consumer Affairs does the excess charge actually come off our bill.

    The installer who comes out the next day to put on the correct filter says this happens all the time, that the day before he was out at the house of another suspected "cable pirate" who was in his 80s, in a wheelchair, and on a respirator, who sure hadn't been climbing poles, and had been paying the overcharge for months until his son came to visit and noticed his oversized cable bill.

    The installer said the filters were often defective, that this was the problem more often than people stealing cable service, but that the company just assumed everyone was a thief and charged them no matter what.

    I talked to the system's marketing manager. He told me almost all of the people who got extra service were stealing it on purpose, which contradicted the installer's comments. I don't know who to believe, but I am suspicious.

    At least in FL I have a choice of 2 cable Internet service providers and a dozen DSL providers, and it's far enough south that sat TV is clear. In MD (my other residence) my only broadband Internet alternative is Comcast, and they suck so badly I endure a phone modem here, and we're in a tree-lined valley where satellite TV won't work.

    Too bad FCC Chairman Powell loves and trusts cable TV companies so much that he doesn't mind them holding defacto monopolies over bradband Internet in much of the country. He ought to go to work for one of them if he loves them so much, and get off the public payroll, since he's not willing to lift a finger to help the citizens who pay his salary keep the cable TV operators from screwing them.

    - Robin

    1. Re:How our cable TV bill suddenly tripled by Tim+C · · Score: 4, Insightful

      I talked to the system's marketing manager. He told me almost all of the people who got extra service were stealing it on purpose, which contradicted the installer's comments. I don't know who to believe, but I am suspicious.

      Personally, I'd believe the installer. The marketing manager is a manager, and so a) may well not know what conditions are really like out in the field, and b) regardless, must reiterate the company's official stance.

      The installer, on the other hand, is "just an ordinary joe", and (as long as he doesn't get quoted and named) can pretty much say whatever he wants.

      Cheers,

      Tim

    2. Re:How our cable TV bill suddenly tripled by Anonymous Coward · · Score: 0

      and we should give a rats ass about the woes of a rich bastard?

      boo fricking hooo... mr rich man with two homes...

    3. Re:How our cable TV bill suddenly tripled by SWroclawski · · Score: 1

      They're two trailors, actually.

      So maybe we _should_ all cry for him. ;)

      - Serge Wroclawski

    4. Re:How our cable TV bill suddenly tripled by Anonymous Coward · · Score: 0

      Bring the issue up with the Florida Attorney General and the AARP. I would believe the installer, you are probably not the only person being screwed by this scam.

      Yes, scam. The cable company is probably well aware of the problem with the defective filters. Claiming 'everyone who gets extra service is a thief' gives them plausible deniability in case anyone every calls them on it.

      So call your Attorney General to complain about the practice and then contact the AARP about the situation. They'll apply enough political pressure that the AG will actually have to do something.

    5. Re:How our cable TV bill suddenly tripled by Anonymous Coward · · Score: 0

      The installer who comes out the next day to put on the correct filter says this happens all the time

      The reason it happens all the time was mainly because of corrupt cable installers. 'Forgetting' to put in the filters in return for some petty cash was a pretty common practice 10 years ago.

    6. Re:How our cable TV bill suddenly tripled by DarkZero · · Score: 2

      I talked to the system's marketing manager. He told me almost all of the people who got extra service were stealing it on purpose, which contradicted the installer's comments. I don't know who to believe, but I am suspicious.

      Two of the definite rules of all TV/cable/modem/phone services:

      1. The grunt in overalls that comes to your house and installs or fixes your stuff is telling the truth, unless he's an independant contractor that has something to sell you.

      2. "Marketing" or "manager" = liar, even worse if the two words are used together.

    7. Re:How our cable TV bill suddenly tripled by Anonymous Coward · · Score: 0
      I talked to the system's marketing manager. He told me almost all of the people who got extra service were stealing it on purpose, which contradicted the installer's comments. I don't know who to believe, but I am suspicious.

      My basic rule of thumb is to trust technicians when it comes to things that they interact with on a daily basis and have a reasonable amount of knowledge with.

      The "Marketing Manager" was at best some marketing flunky who's an unwitting participant in a "corporate strategy" to "drum up" sales in a lean market. At worst they were simply another pointy-haired no-nothing middle manager who was defending what his superiors had been duped into believing, and since it'd mean his job if he contradicted them...
    8. Re:How our cable TV bill suddenly tripled by Roblimo · · Score: 2

      I was being polite by giving the marketing guy the benefit of the doubt. He's a middle manager who must defend the indefensible if he wants to keep his job.

      He didn't sound like he enjoyed saying what he was supposed to say, either.

      I really feel sorry for the front-line customer "service" rep I talked to first, who said, "What they tell me to tell you is..." about TW Cable's inane "anti-piracy" (really anti-customer) policy.

      - Robin

  37. Why the price hike? by Anonymous Coward · · Score: 0

    Why the price hike?

    The real expense of any organization is the people. Do you think AT&T hired more customer support people or installers per subscriber?

    Being very familiar with their quality of service, I'd assume "no".

    Happily, my town is one of the few with cable competiion. Yep, that's right, I can go with another provider. So goodbye AT&T, hello RCN. Yeah, I'll only save $9/month, but thats $96/year, and hopefully the quality of service will be much improved.

    Yeah, I'll have a new email address. Then again, AT&T changed my email address very recently, so that won't stop me at all.

    Does the town you live in have a cable service monopoly? If so, too bad.

    1. Re:Why the price hike? by Ummon_i · · Score: 1

      I have RCN. Tell you the truth I love them. I'll miss them when I move.

      No crap, no caps, pretty good service. I really can't complain

  38. Calling it "code" isn't quite right... by Raetsel · · Score: 4, Informative

    This is analog cable they are talking about here. Calling it "code" makes it sound much more complicated than it actually is. Not that it could harm a VCR (or TIVO) anyway...

    I remember the last time the "magic bullet" issue came up. This was several years ago, and it was TCI (the company AT&T bought out) doing it, IIRC.

    Shortly after news of the coup hit the press, I started hearing about "magic bullet filters." They were sold under various names (both vague and unabashedly direct!), and were a shockingly simple notch filter.

    That's it -- just a little circuit and resistor to keep the signal levels in safe limits for your pirate converter box. What I just read sounds very similar to what I remember:

    1. TCI went to General Instrument (the cable box manufacturer), and said "Okay, if you wanted to pirate cable, how would you do it?"

    2. General Instrument got hold of some of the "aftermarket" equipment, and reverse-engineered it.

      (We're two R-E steps out, now... first the pirates were figuring out the scrambling and getting into "test mode," the second was General Instrument figuring out what differences there were between the 'official' systems and the aftermarket ones.)

    3. General Instrument figures out a signal they can inject into the cable system that will not affect 'legal' boxes, but will overdrive sections of the aftermarket chips -- thus doing irreperable damage, and rendering the cable box inoperative.

    4. TCI injects this signal into their system, and everyone who complains about dead cable receives a rather shocking bill. (If I remember news reports properly, it was $500 - $1000 and a promise to behave. It's been a while.)
    Memory is a bit rusty, but that's pretty much how I remember it happening. I can't believe this old trick still works...

    --

    "...America's great minds of today, teaching America's great minds of tomorrow. Poor bastards." -- A Beautiful Min
    1. Re:Calling it "code" isn't quite right... by flink · · Score: 1

      Didn't they have to stop because it was frying cheap VCRs? What has changed that makes it OK now?

  39. Prices levelling out... by GLX · · Score: 1

    One thing people fail to mention is that when the prices were originally set three to four years ago($7.95 for cable modem rental), cable modems were still in the ~$300 range - even in bulk they were still in the ~$200 range.

    Now, they can be had for $55 on cdw.com

    Yes, people who bought their modems 3 years ago are getting screwed - BUT - if they paid $300 for their modem, they've basically made their investment back... Yes, they're not making a mint off of it, but they're also not getting screwed.

    Look at it objectively - they're charging you $47.95/month for service, whether or not you own a modem. If you don't own a modem, they're charging you $3/month to rent a $60 modem.
    States would probably jump on it as fraud in five seconds flat if AT&T continued charging $8/month to rent a $60 modem... The modem would be paid off in 10 months... But at $3/month, it'll take almost 2 years to justify it - normal for most leases.

    --
    Sig (appended to the end of comments you post, 120 chars)
  40. Entrapment vs "just getting caught". by NoMoreNicksLeft · · Score: 3, Insightful

    No, entrapment is when laaw enforcement plants the seeds of criminal conduct in the mind of the suspect.

    Think vice cops begging someone to "just pay $20 and I'll give you an extrra 2 hours in the ho'tel". If that person wasn't out looking for a prostitute, then they may never have even broken the law if it weren't for the cops enticing them to do so.

    With this, there are several points. First, the cable co isn't a law enforcement authority (unless there is something I haven't heard). And second, they never enticed someone to break the law. Of the two, I think the latter is the most important, because if they had enticed the cable thieves, this might be an adequate defense in court.

  41. 6 Billion?!? Puh-lease... by nautical9 · · Score: 2, Insightful
    "Theft of cable TV costs the industry an estimated $6 billion a year, according to the National Cable Television Association."

    I hate these kind of fabricated numbers - the question is, would the 11 million people who are supposedly stealing cable and sat services (more detail here) have really bought 6 billion bucks worth of programming and pay-per-view if they didn't have their illegal access. I think their number would be far lower.

    That's like the recording industry claiming massive theft when someone downloads a popular single they heard on the radio - would that person have actually gone out and purchased the CD for that song if the file-sharing apps weren't around? I doubt it, at least most of the time. I know I download hundreds of tunes that I never would have considered buying in the first place (but may now purchase because I get to hear what the CD sounds like - but that's a different argument...)

    If I had access to free pay-per-view, I'd watch almost every movie out there, as I'm a huge movie buff. But I don't have free access, and I've never purchased a single pay-per-view program - how can the cable company claim any losses?

    1. Re:6 Billion?!? Puh-lease... by Anonymous Coward · · Score: 0

      It's not a function of the potential they stand to make. It makes more sense to say "We're losing $6bln USD a year because of cable theft" instead of "If the people who are stealing cable actually paid for it, we'd make an extra $500,000 a year." Common sense will tell you that the cable companies will want it to look like they're losing more to justify their actions, which I actually support because I'm a law-abiding citizen (except those damn speed limits).

    2. Re:6 Billion?!? Puh-lease... by DragonPup · · Score: 2

      The 6 billion/year figure also takes into account the amount of money to hire, train, and equip the security department that goes out and checks for cable theft, as well as the audit patrols(I'm willing to guess that is most of the 6 billion/year...). It's very expensive stuff. So in that respects, cable theft is causing real financial damage to cable companies, who in turn raise the ates to compensate.

      -Henry

      --
      "Useless organic meatbag" -HK-47
    3. Re:6 Billion?!? Puh-lease... by fishbowl · · Score: 4, Insightful

      I think that before they are allowed to claim the loss in court, they should be obligated to claim the loss on their tax. If they are willing to justify $6B to the IRS auditors, then I'm okay with them claiming the loss here. I'm guessing they don't have enough confidence in that number to do so.

      Saying that you have a loss to the IRS without a clear papertrail that arrives at that figure happens to be a much bigger crime than "stealing cable."

      --
      -fb Everything not expressly forbidden is now mandatory.
    4. Re:6 Billion?!? Puh-lease... by Anonymous Coward · · Score: 0

      > So in that respects, cable theft is causing real financial damage to cable companies, who in turn raise the [r]ates to compensate.

      That's not the fault of cable theft, that is the cable companies fault for putting out an insecure system.

      Your argument is like a bank choosing to pile it's money in the middle of a parking lot, rather than in a safe. Then, blaming theives as causing the outragous expenses incured by using a security army to protect the pile. If indeed that is your sole argument, then the "real financial damage" is being caused by the cable companies themselves, not the thieves.

      Then again, there's the business side of things. If cable companies are spending "most of the 6 billion/year" of the shareholder's money policing a problem that is not "most of the 6 billion", then the cable companies are breaching their fidutiary duty.

      So, anyway you look at it, the orig. poster has it right... "Puh-lease..."

    5. Re:6 Billion?!? Puh-lease... by rmjiv · · Score: 1

      Let's do some math here:

      from the Article:

      525 caught out of 900,000 subscribers = .058% of subscribers are stealing cable.

      There are 105,444,330 US households with cable ( source
      )

      If the actual theft is 10 times the number caught here, the number of households stealing cable in the US is:

      105,444,330 X .58% = 611,577 households

      $6B divided / 611,577 = $9810 per household per year in lost money.

      $9810 / 12 months = $817.50

      I know cable is expensive, but that seems little high.

      Also note that this isn't based off of number of cable subscribers, but all households with TV's.

      So either this "sting" was ridiculously ineffective in catching cable thieves, or
      they're not losing anywhere near $6B a year in cable theft.

      --
      She came sliding down the alleyway like butter dripping off of a hot biscuit.
  42. Some corrections to the first articles by Rogerborg · · Score: 4, Insightful

    (Before you mod this as troll or flamebait, please do me and the community the courtesy of reading to the end to see the point that I'm making)

    • Comcast Corp. has taken an unprecedented step in Michigan to stop customers from stealing premium cable television

    Replace with "obtaining access to a shared resource without paying the agreed price"

    • rigging illegal access to premium channels and pay-per-view movies

    Replace with "access in excess of their contracted level"

    • The customers themselves turned over illegally modified cable boxes

    Replace with "cable boxes modified in breach of their contract".

    • Theft of cable TV costs the industry an estimated $6 billion a year

    Replace with "Unauthorized access to the shared resource" and "lowers the maximum possible hypothetical gross earnings of the industry by"

    • "The chosen route is really to try to educate people that stealing cable is a crime,"

    Replace with "obtaining access to a shared analog resource in excess of your contract is a breach of that contract, and a possible breach of copyright, both of which are actionable in civil lawsuits, but neither of which can be prosecuted as criminal acts."

    Gosh, what a change that makes. And yet my interpretation is closer to the one that a court will use to determine the type and degree of offence here, because it will actually deal with what the law says, and not what Comcast wishes that it says.

    Some context: I neither perform nor endorse obtaining access to cable content in excess of your contract. I thoroughly welcome individual lawsuits against individuals who do this (rather than against those providing the tools, or legislating against technology), and indeed any suit that makes individuals responsible for their actions. I understand that these suits are civil only because the devices in question are analog, and that under the DMCA, modifying a digital device to obtain access to copyighted content would be a criminal offence.

    But what I will not let slip by is the manipulation of language and law to create a crime where none exists, nor will I accept the use of hate speech to brand end consumers as criminals when breach of contract in the business world is spun as oversight, regrettable necessity or overzealous compliance with the fiduciary duty to maximise profit. When a business breaches contract law by (e.g.) trying to enforce an unreasonable contract clause, do we call them criminals and jail them as a menace to society? No, we say that they are behaving unreasonably, that they are in breach of contract law, we (perhaps) levy a small fine, and we instruct them to comply with both the letter and spirit of the contract. That is all.

    These people obtaining premium cable are in breach of contract. That, and only that. They are not criminals, and I rather hope that some of them invest in a libel suit to demonstrate that.

    --
    If you were blocking sigs, you wouldn't have to read this.
    1. Re:Some corrections to the first articles by Hal+Roberts · · Score: 2, Informative

      errr, no.

      Cable fraud is a federal criminal offense. You can go to jail for a long time if you commit the offense. Moreover, it is most likely not a breach of contract, since the folks who were stealing the cable likely never signed a contract saying "I will not try to access more programming than the programming for which I am paying." The cable company has no need to make people sign contracts like that precsiely b/c stealing cable access *is* a crime.

    2. Re:Some corrections to the first articles by Rogerborg · · Score: 2
      • Cable fraud is a federal criminal offense

      References?

      --
      If you were blocking sigs, you wouldn't have to read this.
    3. Re:Some corrections to the first articles by Hal+Roberts · · Score: 1

      http://www.ncta.com/pdf_files/statutes.pdf

    4. Re:Some corrections to the first articles by jazman_777 · · Score: 1
      But what I will not let slip by is the manipulation of language and law to create a crime where none exists

      Orwell was a prophetic genius. We live in dark days...

      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
  43. A bit steep? by mydigitalself · · Score: 1

    these fines (170k) seem a bit much to me.

    so what, a $30 dollar fine and a slap on the wrists? i'm sorry but to prevent this kind of thing from happening again they need to not only THREATEN large penalties, but actually IMPLEMENT them as well. i reckon 170k and no criminal record is quite a deal...

    1. Re:A bit steep? by Anonymous Coward · · Score: 0

      "well. i reckon 170k and no criminal record is quite a deal"
      Have you ever been to Detroit?

    2. Re:A bit steep? by cduffy · · Score: 1

      Perhaps -- but even if this stopped people from "stealing" cable, that doesn't justify a punishment so out-of-step with the crime. That is to say, the injustice of such an inordinately large fine is more evil than the potential beneficial effects (fewer people "stealing" cable) are good.

    3. Re:A bit steep? by Anonymous Coward · · Score: 0

      I wouldn't be suprised if everyone hit by this $170,000 fine simply declared bankruptcy and paid little or no fine. I'd expect somebody low-class enough to modify his cable box probably isn't too wealthy to begin with. Tort law rule #1: Sue people that have money, not people that don't have money.

  44. Screwing Comcast is a patriotic thing by Anonymous Coward · · Score: 0

    Screw-em, then screw-em s'more.

    No sympathy for the cable companies under any circumstances. Nothing. Never.

  45. Perfectly Legit and perfectly greedy... by cnelzie · · Score: 1

    I am of the opinion that what Comcast has done, in regards to its cable television theft problem, is perfectly legit. They own the cable box, they own the cable television distribution. People are modifying Comcast's equipment and also stealing the bread and butter of Comcast. They deserve what they get for stealing.

    Of course, the sad thing is that those areas of Michigan aren't known for having the highest of income levels. Those 16 households that didn't contact Comcast are probably barely treading water over their debt. Then they receive some gigantic, "We believe that you have stolen our cable for 2 years" bill, which probably amounts to a few grand or more.

    Some people believe that if they ignore something, it will go away. That is probably what those 16 households were thinking... I know, it is bizarre to think that way, but people do think that way.

    What Comcast should do, is simply refuse to service those "customers". It would probably be a much more fiscally responsible thing to do. If those people are to the hilt with debt. Comcast will get stuck with a giant lawyer bill and those people will be forced to declare bankruptcy and may end up losing everything that they barely own. 16 families out in the street.

    Way to go Comcast.

    --
    If you ignore the other uses of a tool, does that make the tool less useful, or you less useful?
    1. Re:Perfectly Legit and perfectly greedy... by cnelzie · · Score: 1

      Wow! You are just full of compassion for your fellow man.

      Of course they do deserve to be punished, but instead of fining them 170k and taking them to Federal Court. It would be better to simply drop them disallow them having cable service ever again.

      --

      --
      If you ignore the other uses of a tool, does that make the tool less useful, or you less useful?
  46. Perhaps they'd appreciate this: by jekk · · Score: 4, Insightful
    On the AT&T article is a link to the cable theft site. This is a wonderful location, where you are encouraged to (anonmously) rat on your friends and neighbors for stealing cable. Just for fun, I suggest you stop by this site and enter the name and address of your local govener, mayor, or other upstanding citizen.

    These "rat on your neighbors" programs (Business Software Alliance in particular, but the principle is general) REALLY get on my nerves. Guilty if accused is a BADLY broken policy and needs to be driven home to everyone.

    1. Re:Perhaps they'd appreciate this: by linzeal · · Score: 1

      Can anyone get bill gates, larry ellison, and tom siebel's addresses, thank you.

    2. Re:Perhaps they'd appreciate this: by Anonymous Coward · · Score: 1, Informative

      > (anonmously)

      Not.

      You are hitting their web server. If they want, they can trace that back to your ISP and the court can ask that ISP who you are.

      99 times out of a hundered, the ISP will know.

  47. you read somewhere. Maybe it's FUD? by Thor+Ablestar · · Score: 1

    The distribution boxes in a cable network are made so that their loss is always equal - independently of real load connected. If it were not true, it would mean that the signals reflected from the free ends of cables and the parasytic signals from heterodynes spoil the signal.

    The only method to really spoil the signal is the connection directly to the backbone cable with your own distribution box or without it - just in parallel :-(

    So the only losses are lost revenue.

  48. OT: curious bush by Anonymous Coward · · Score: 0

    For those who heard his speech, he was pronouncing terror as 'terror' and not 'terrah'. Did anyone else catch that? Did he actually make the switch sooner?

  49. MOD THIS UP!!! by Anonymous Coward · · Score: 0

    I love that scene in Almost Famous where Philip Seymour Hoffman wears the t-shirt that says 'Detroit Sucks'!!

  50. Stealing by Anonymous Coward · · Score: 1, Interesting

    If I own a high-rise overlooking a baseball stadium and with the purchase of $70 binoculars, I can watch a baseball game, does that mean I'm stealing?

    Likewise, if I replace components of my car to make it go faster, does Ford have the right to destroy those components?

    If I were one of those customers, I would most certainly bring a countersuit.

    It seems to me that the cable companies are standing on the logical and philosophical equivalent of thin ice.

    Critical Thought

    1. Re:Stealing by Anonymous Coward · · Score: 0

      If you live next to Wrigley field according to the Tribune company you are stealing.

    2. Re:Stealing by DragonPup · · Score: 1

      The baseball stadium is in a public area, so that is legal.

      You paid for ownership of your car so it's legal.(It's also a bad analogy since cable is a service you pay/month, whereas a car is a piece of property you paid to own)

      If I was a lawyer you contacted to sue Comcast over them going after cable thieves, I'd laugh at you.

      -Henry

      --
      "Useless organic meatbag" -HK-47
  51. I'm not sure AT&T is being greedy by jon323456 · · Score: 1

    Have you seen their stock price recently? Turns out this internet stuff is expensive!

  52. Good! it's about time. hang the thieves high! by Lumpy · · Score: 2

    I think the fines should be higher for cable theft, and even add jail time. Hey, If I walk into a store and Steal $130.00 a month worth of merchandise, or better yet phone cards to be more akin to a service theft... I'd be publically fried and jailed, yet people think that cracking down on cable service theft is unfair. Great! please tell me where you live so I may run extension cords to your house and a Hose from your outside faucet.. it's my right to steal from you....

    also, if you dont like your cablemodem price hike... BOO-FRICKING-HOO... get something else. and if cable is the only broadband, then quit whining about the cost of your luxuries...

    --
    Do not look at laser with remaining good eye.
    1. Re:Good! it's about time. hang the thieves high! by cduffy · · Score: 2

      Cable theft isn't theft, it's contract infringement. That's still a Bad Thing, but it's nothing like walking into a store and stealing merchandise (or phone cards). Personally, I take the position that if someone sends a signal onto your property, you should be able to do whatever the hell you want with it (and that the appropriate thing for them to do is to keep the signal off your property or use technological measures if they don't want you accessing it).

      I don't steal cable. I don't have cable. I don't own a TV. But I also don't like having the government tell me what I can do with signals going onto my own property (though I have no problem whatsoever with the civil courts upholding a contract I signed in return for basic cable).

    2. Re:Good! it's about time. hang the thieves high! by Anonymous Coward · · Score: 0

      > yet people think that cracking down on cable service theft is unfair.

      Not exactly.

      What's unfair is the process the cable companies have been using. They intentionally leave the systems open, so they can rant about $6 billion in losses that have to be recuped.

      It's fraud on the part of the cable companies, pure and simple.

      They can build a secure system for a fraction of the cost they spend trying to "police" theft. But, they choose not to because theft is, in fact, profitable for them.

      Further, cable cuts across rights of way that were stolen from you. A "bargin" is required as part of that deal, and the cable companies lied when they enticed local govenrments to grant them the rights of way. It is a violation of MY property rights that their cable runs across my back yard and I get nothing for that. Again, a fraud on the part of cable companies.

      So, who's stealing again, exactly?

      Now, the question is how do we deal with the problem? Quite disobediance is the first option of a larger civil unrest.

  53. Coupons? How do we get them? by DoorFrame · · Score: 2

    Ok, I'm in the Northeast, I've got a cable modem, I've got AT&T.

    How do I get the coupon? It wasn't in the story, does anyone know?

    1. Re:Coupons? How do we get them? by sunking2 · · Score: 1

      They come in the mail. All of them on a nice convenient to misplace or lose sheet of paper.

  54. Re: Fried VCRs by Raetsel · · Score: 2

    I have never heard of any equipment (beyond 'pirate' ICs) that has been damaged by the "magic bullet" signal.

    There has been a lot of "what if..?" talk, but I cannot recall any actual, documented damage.

    (Then again, I haven't searched Google on this topic, so I could be very wrong. You have been warned.)

    --

    "...America's great minds of today, teaching America's great minds of tomorrow. Poor bastards." -- A Beautiful Min
  55. AT&T: Scr*wing the loyal customers... WHY? by dpbsmith · · Score: 3, Interesting

    I don't know why so many businesses these days are going out of their way to punish their existing customers. It seems as if practically every business now offers deals to new customers that are not available to their loyal customers.

    I wonder what management text or B-school case study they get THAT advice out of?

    To avoid getting shafted, you practically have to PLAN on switching credit cards, banks, phone companies, etc. annually.

    1. Re:AT&T: Scr*wing the loyal customers... WHY? by linzeal · · Score: 1

      How to manage a monopoly 101 by Bantam Books, $14.63 at Walmart.

    2. Re:AT&T: Scr*wing the loyal customers... WHY? by Anonymous Coward · · Score: 0
      To avoid getting shafted, you practically have to PLAN on switching credit cards, banks, phone companies, etc. annually.

      Exactly. I personally know of people who manage to get free Internet service by threatening to cancel. I know of others who get the annual fee on their credit card removed by complaining about the service and threatening to close the account. And I also know of people who don't pay for phone service because they are constantly switching companies.

      It works both ways, folks. Just as media companies (AT&T, Comcast, etc...) shaft the consumer, there are consumers who turn around and shaft the media companies by taking advantage of one "special offer" after another with no intention of ever paying for the service.

      Quite frankly, I find it kind of sad that it's been reduced to this. Whatever happened to doing honest business...

    3. Re:AT&T: Scr*wing the loyal customers... WHY? by leabre · · Score: 2, Insightful

      Well, probly because they already have said customers business, and said customer is probly already bound by a 12-24 month contract they can't get out of without paying up. The new customer, on the other hand, isn't paying up so they make it look "more attractive" to "lure" the potential customer into a 12-24 month contract.

      It's not the best way to to business, but if people keep doing business that way, then appearantly it's not bothering too many people. I suspect that's why they make it so difficult to get set up and why the lengthy contracts... so people don't want to go elsewhere or can't...

      Thanks

    4. Re:AT&T: Scr*wing the loyal customers... WHY? by Anonymous Coward · · Score: 0

      Well, because, there aren't "so many businesses". It is too early to be using the term monopoly, but the world governements have done a piss poor job at maintaining a viable market.

      The FTC is on record that "3" is all that's needed in any given segment. That's a load of absolute crap. But, that is their policy.

      Meanwhile, back in the courts, they're slowly losing the power even to maintain that.

      So now we have oligopoly in almost every market. Generally, they'd be able to set a price at whatever level they choose. But, they've seen enough anti-trust actions to know how to avoid them.

      Basically, you price high for people unwilling to do enough homework. After all, if they're happy they're happy. That's why many people still spend 36c/min for direct Distance call.

      But, as people get pissed off, they start getting active. If they feel abused, they start making noise. Bad noise. So, they've created options for these people to channel their energies into. Channels other than government. Better to have you spending days on end searching for a better credit card rate, then bit**ing to your Rep. about how Visa/Mastercard/Discover rule the world.

      True competition would have pushed prices for everyone down to what they're offering to the most cost active of their customers. That's the goal and function of a free market system. But, since there is no real competition, all you get is a silly game where you get discounts for doing stupid human tricks.

      In short, those of us that "game" for lower rates from the same set vendors are, in effect, being paid not to blow the whistle.

  56. Who's signal is it? by nolife · · Score: 1

    I believe that if its on my land, I should be able to use it as I see fit. If the cable company supplies me with basic cable and the same line has more information on it, I should be able to do what I want with the extra stuff. If a satellite company's signal is bouncing off my land I should be able to do whatever I want with that signal. I have no contract with them, I did not ask for the signal. I am going to use it as I see fit. Send DirecTV a certified letter giving them 15 days to remove their signal from your property and see what happens. Someone tried this before and it did not get very far.

    --
    Bad boys rape our young girls but Violet gives willingly.
    1. Re:Who's signal is it? by Kamel+Jockey · · Score: 2

      I believe that if its on my land, I should be able to use it as I see fit.

      Ok, say you have a 900 MHz (or better) cordless phone and we are neighbors. If I were to modify my own 900 MHz phone so that it could use your base station (because the range of your base station reaches into my property, so if I follow your logic, I can use it as I see fit), I guess you wouldn't mind me making all sorts of long distance calls using your phone service.

      Likewise, say you have a 802.11b base station and I drive by your house and use my laptop to get into your network, you also wouldn't mind that I use your internet connection to do all sorts of bad things in your name because the signal from your base station also reaches into my property (namely, my car and my laptop).

      --
      In case of fire, do not use elevator. Use water!
    2. Re:Who's signal is it? by nolife · · Score: 2

      I guess you wouldn't mind me making all sorts of long distance calls using your phone service.

      Yes I agree with you, if you have the ability to connect to my wireless services during a drive by then by all means, give it a try. The difference though is by using my phone line and calling Afganistan, I will incur excess charges that I would not have had, you would be actively using my lines, not passively and I would be directly charged for it. The cable company and satelite companies are not seeing excess costs by you picking their broadcast signal from the air or from a cable. I think your comparison would be closer to say that you could listen to my cordless phone conversations that I am broadcasting to your space and I would not incur any damage. It was my choice to use these devices and I am fully aware that they can be intercepted, same with baby monitors, cell phones, and pagers.

      --
      Bad boys rape our young girls but Violet gives willingly.
    3. Re:Who's signal is it? by Kamel+Jockey · · Score: 2

      I will incur excess charges that I would not have had, you would be actively using my lines, not passively and I would be directly charged for it.

      This is where the perspective changes. To me, I am passively using what appears to be a "free" resource. To you, I am actively abusing your phone line and adding to your cost. In the purest terms, I would be stealing your money. That's exactly how the cable company sees things.

      How do you know the cable company incurs no costs of people stealing illegal cable? Even if it doesn't involve the use of a "cheat box", that is, someone rigs the cable lines outside their house on a utility pole or something like that, how can you say it costs the cable company $0? Comcast obviously thinks its costing them something, which is why they are going after these thieves. Besides, how is it fair to all the people who are paying for the premium content to know that Comcast isn't doing anything to prevent thieves from getting it for free? What if everyone decided to steal cable TV? The cable company wouldn't be making any money in this case so they would just as easily close up shop since there is no profit to be made.

      --
      In case of fire, do not use elevator. Use water!
  57. Same as lawsuits against software "pirates" by JaredOfEuropa · · Score: 1

    $170.000, riiiight. They probably figured these "pirates" had access to all premium channels, and were watching them all at once, 24x7. Next, they'll claim these modded boxes were somehow being used to fund terrorism.

    Some may argue that this is a punitive fine, but even so it is excessive. Yes, these "pirates" deserve some sort of punishment, but the punishment must fit the crime. Excessive or random punishment is detrimental to a lawful society, as people lose respect for all the Law.

    --
    If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  58. Comment removed by account_deleted · · Score: 2

    Comment removed based on user account deletion

  59. hmm, maybe i'll get cable internet by phil42 · · Score: 0

    NAHHHHHH

  60. Marketing eq professional lying by swb · · Score: 2

    I talked to the system's marketing manager. He told me almost all of the people who got extra service were stealing it on purpose, which contradicted the installer's comments. I don't know who to believe, but I am suspicious.

    Remember, the marketing manager gets paid to beat the truth so thin you can see through it. Besides, when have you ever met a marketing person prone to telling the truth about *anything*?

  61. You forgot something to add by Anonymous Coward · · Score: 0

    T has performed about as well as LNUX in recent years.

  62. Coupons are a cheap ploy. by blues5150 · · Score: 1

    I just received my 6 months worth of coupons in the mail. AT&T is smart to enact this "coupon campaign". They know that half the people that receive these coupons will think they're junk mail. Then the subscribers who do intend to use them may forget to use them at all. It's basically a cheap ploy by AT&T to make it seem like they care about their customers. They're saying hey we realize that you're not happy about this rate hike so here's 6 months of coupons to help out. This way AT&T appears as though they care. All the while they know that they'll only have a small percentage of subscribers return these coupons. So in the end they get what they want, more $$$$.

    --

    1. Re:Coupons are a cheap ploy. by matt4077 · · Score: 1

      I don't understand the american "couponomany" anyway. Coupons suck! You have to mail them and then you have to wait for a year till you get anything.
      Why not lower the price of the product in the first place? It would make a market a lot more transparent.

    2. Re:Coupons are a cheap ploy. by blues5150 · · Score: 1

      I agree with you that Coupons Suck. I would rather they give you the lower price in the first place. The reason they don't give the lower price is greed. They know that not everyone is going to use the coupons. Coupons are really just another way for the businesses to track their advertising. It's antiquated, but it still seems to be the norm.

      --

    3. Re:Coupons are a cheap ploy. by /dev/trash · · Score: 1
      I don't understand the american "couponomany" anyway. Coupons suck! You have to mail them and then you have to wait for a year till you get anything. Why not lower the price of the product in the first place? It would make a market a lot more transparent.

      Why? It's called float. They use your money in short term investments.
      On the other hand my last 4 rebates took about 3-7 weeks to get back to me.

  63. Too bad you don't get WB or Sci-Fi channel by Anonymous Coward · · Score: 0

    I've seen my local canadian television go downhill when faced against the behemoth of american corporate television.

    All they show is the cheezy Canadian sci-fi crap that looks like it has about $50 per episode in the budget.

  64. OT:Perfectly Legit and perfectly greedy... by Anonymous Coward · · Score: 0

    Have you ever surfed the web through a ssh connection using Lynx? It is pretty interesting...

    I actually have done that but kept running into pages with frames that Lynx didn't like. I tried it with Links instead and it worked much better on the problem pages. I even log into hotmail with it just fine.

  65. Can we lived without them? by fermion · · Score: 2, Insightful
    Let's take a deep breath. Yes fining people a lot of money for stealing cable does seem excessive. Yes random price hikes are unfair. Yes, for some people, these companies have no real competition. Yes, corporations are evil and they should respect their customer. But this is what corporations do. The corporations can get away with it because people believe they have a basic right to these non-critical services. Cable companies, especially, will charge whatever they want because people will pay.

    For example, there is little on cable that is necessary. It is nice to have. I once had it. Don't have it anymore. The cable kept going out and it took several days on each incident to fix it. I got rid of cable because it was causing more frustration that it was worth. I miss cable, but I am not going to deal with customer service of an hour every few weeks. I can go to two movies a week, or one small concert a week, for what they were charging me for cable. I don't steal cable because it is just not important. I feel sad for people who do.

    DSL is the same thing. I love DSL and I am fortunate that I live in an area with multiple DSL providers. I can get pissed at one and move to another. I understand that not everyone has that luxury, or even can get DSL. But it is just DSL. Like all non-critical products, if it gets too expensive, go to dialup, or cable. It is hard, but the companies have no obligation to charge an amount that fits your budget. It has a responsibility to charge an amount that enough people will pay to maximize profits.

    If we would treat these services as options in our lives, the companies would not likely be so disrespectful. At this point, they feel they are doing us a favor providing such wonderful services at such reasonable prices. These feeling are validated by frantic people calling customer service begging for these services, and apparently unaffected by high prices. They have a good life, and know it.

    If cable and DSL are fundamental rights in our new world, maybe we should regulate them more aggressively. Does it need to cost $30 for basic and $50 for digital cable? Unlikely. Do companies need to make more of an effort getting broadband to the masses? Probably. But it is a catch 22. To make these necessities affordable, like telephone, electricity, and water, they must be regulated. To make a regulated market attractive, the services must be nearly universally used. Many people still chose not to have cable or DSL.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  66. Support by ek_adam · · Score: 1

    How many support calls does AT&T get where the problem turns out to be the cable modem?

    The rate hike, at least in my area, is not as large as the modem leasing fee. The modem leasing fee is $10/month. The rate hike for people who don't use leased modems is $7/month. Could this be considered a support charge for modems?

  67. Uhhh... No by sheldon · · Score: 3, Informative

    But what I will not let slip by is the manipulation of language and law to create a crime where none exists

    47 USC 553 and 605 make cable theft a federal crime.

    http://www.usdoj.gov/criminal/cybercrime/47usc55 3. htm

    http://www.usdoj.gov/criminal/cybercrime/47usc60 5. htm

    I give your post a 9.5 on style, but I'm afraid you receive a 2.0 on content due to the inappropriate manipulation of language.

    1. Re:Uhhh... No by Rogerborg · · Score: 2
      • 47 USC 553 and 605 make cable theft a federal crime.

      Hellfire and damnation. Every day is a lesson that Big Government is bigger than you can possibly imagine. You know, it must be tricky being an attorney for a content producer/distributor these days. You've got so many statutes to choose from. Hey, but on the bright side, the time you spend picking one is all billable.

      Well, thanks for the references. Interesting point that they raise is that the maximum fine is explicitely $2000 for non-commercial violation, plus actual damages (lost revenue) plus statuatory damages up to $10,000. That doesn't come to $170,000. Oh, unless you include legal fees, which this statute very handily does. Then the sky's the limit (what with picking the right law to use, and all that). And of course you can always be jailed for six months as well, and Uncle Sam will pick up the bill for that.

      OK, I'm going to go and sulk in my Y2K shelter now and wait for the revolution. I'm sticking to my guns on one thing though: I believe (although apparently Uncle Sam doesn't) that obtaining unpaid for cable access is quite clearly wrong, but that it should be a civil matter that government has no business interfering with or paying tax money to enforce. But apparently I'm not keeping up to date with just how many laws that brib^H^H^H^H campaign contributions have bought. :-(

      --
      If you were blocking sigs, you wouldn't have to read this.
    2. Re:Uhhh... No by FredGray · · Score: 2
      OK, I'm going to go and sulk in my Y2K shelter now and wait for the revolution.

      Hmm, I bet slashdot just got served with a FISA warrant for their log files...

    3. Re:Uhhh... No by sheldon · · Score: 2

      What get's me is the...

      Fine of $1000 or prison for six months.

      Uhh, I don't know how much most people get paid, but I'll take the fine! I think I could make more than $1000 in six months working at Burger King.

      As far as the government enforcing such laws. The problem is that when you get things like Napster out there, it does not take much of a genius to argue before the government that we need laws to protect our companies from such things. The fact that kids are still promoting this P2P crap is actually making their cause worse in many ways.

      Ohwell.

  68. Days of imprisonment are always deserved. by Anonymous Coward · · Score: 0

    So said Benito Mussolini, in "The Fascist Decalogue"

    No more sympathy for whiny law-breakers!!

    I mean, do you somehow think you have the RIGHT to question the laws and their enforcement?

  69. AT&T and doing my part by dubiousmike · · Score: 1

    Well, maybe those of us who do rent the modem from AT&T should be "careful". I mean after all, if say, once a week, my modem got fried and they had to replace it 3 to 4 times a month, they might start thinking it is a bargain to give folks $10 off a month to provide their own (and thus be responsible for their own).

    Maybe if a number of us end up costing them $300 a month, they'll start thinking twice about porking the few customers who are saving them money.

  70. **NEW TECHNOLOGY ** by pentalive · · Score: 1

    The TV antenna!

    I cut my cable, and put up an antenna on my house. Sure, no more SCI-FI channel for me, but
    I loose a lump in my budget too. And I get a lot
    more free time because the TV set is not as magnetic as it was with 1x10^33 channels

  71. Re: It is Code, stop spreading their FUD by Mad+Quacker · · Score: 1

    No that is a MYTH by the cable companies. Code is quite right, a digital code is transmitted on an FM channel on the cable, this tells the cable box things like the channel name, the current time, what channels it should get. You can hook up a radio to your cable and listen, it varies for different brands of cable boxes. All a "bullet" does it tell it to shut off all channells, usually remedied by unplugging the box for 15 minutes. All the notch filter is is an FM trap.

    --
    "I don't know that atheists should be considered citizens, nor should they be considered patriots." George HW Bush
  72. at&t broadband is incompetent (part 54) by Anonymous Coward · · Score: 0

    reasoning behind the price is probably much more convoluted than one may initially think. AT&T Broadband's recordkeeping *absolutely* sucks. They really have no idea who owns a modem and who leases.

    For the longest time they were charging me the lease fee despite the fact I owned the modem. Despite my protests, they kept on charging on me. Finally, I threatened them to show me documentation indicating they had actually leased me a modem (which they couldnt do),stop overcharging me (and give me past money back), or I'd take them to court. Of course, they had no records so they *finally* gave in. What a pain.

    So instead of cleaning up their record keeping their going to lease everyone a modem so they'll know what to charge all their customers. No one would go out and buy a cable modem now. Not worth it at this point. So its an easy single pricing system for ATT broadband to keep track of.

    1. Re:at&t broadband is incompetent (part 54) by erroneus · · Score: 2

      I'm a bit surprised that they don't just give the modems away... what sort of problems would that open up for them? Cellular companies give their phones away... or at least they have in the past. Maybe that might cause a few cable modem MFGrs to get a little angry... who knows.

  73. (OT) Re:Just forget about tv, its not worth it by Anonymous Coward · · Score: 0

    Doesn't "a lot" refer to a parcel of land?
    (ex: John's grandmother left him a lot in the family cemetary)

    and "allot" refers to allocating?
    (ex: I was alloted my usuall one bowl of rice in the camp.)

    "alot" is a colloquialism meaning;
    - many
    - a large quantity

    (ex: Boy, you have alot of candy there.)

    1. Re:(OT) Re:Just forget about tv, its not worth it by Le+Marteau · · Score: 1

      yeah, you're right, the language froze seventy years ago and no new words are allowed. Anything new since 1930 and not approved by a quorum of 70 year old women is a colloquialism.

      --
      Mod down people who tell people how to mod in their sigs
  74. TV controlls you by Anonymous Coward · · Score: 0

    When will ppl learn that when they view others content they are puppets. Create your own entertainment....when you're 75 and dying from heart disease you'll look back and remember an endless stream of really poor content instead of a real life. Do Something useful. Television is worse than big tobacco...it kills your soul.

  75. Hmmm... by Anonymous Coward · · Score: 0

    First off, it is theft to steal TV signal, and it is theft to uncap your modem. I say go get em...

    Second, even though DSL is a bit more secure, I will take cable bandwith anyday... my home connect, which only costs me around 30 bucks a month, allows me to pull files at well over 500K/s. The best I ever got with DSL (at twice the cots), was 110K/s and my uber expensive SDSL connect for work barely breaks 200K/s.

  76. I can either drop cable tv, and get just internet by MrJerryNormandinSir · · Score: 1

    I am thinking about dropping cable televion and
    just getting internet access until DSL comes my way. $79.00 for cable.. I don't watch much television. And... Heck it's broaband. basic cable would still be available. I am looking
    for alternatives. Maybe DirectTV and DSL.
    or.. perhaps I can get a T1 to my house and sell
    bandwidth via 802.11b. I allready have wireless
    access to my company assigned laptop, hacked compaq IA-1 on my dresser, and wireless access for my kids room on the second floor. Everything else is 100 BaseT cat 5. if I can get 20 subscribers in my neighborhood I will be in business

  77. Why did they give the boxes back? by mlrtime · · Score: 0

    "When customers called to say their service was out, Comcast sent a technician or asked subscribers to bring in the box. The company recovered 525 boxes that it said had been modified. "

    Why would they bring their boxes that they knew where illegal back to the cable company's? Are these guys idiots or what? Or did the not know it was illegal?

    weird.

  78. HAHA $3 per month minimum...even W/O service!! by systemaster · · Score: 1

    I wanted an intenet phone line, before I got broadband, being in a big city my ISP is a local call. So I didn't want any long distance service on the 3rd line, cuz they charge something, even if you make zero long distance calls. Well then they said they where required to charge like $3 or was it $5 a month no have no long distance carrier. A charge not to be able to do something, like the DOT charging people who don't have a car. That is insane. Corperations all suck, all they car about is making money, time to go amish.(oh wait, then i can't get my /. fix OH NO!!) At least most open source companies don't try and suck you dry.

    --
    LinuxWorx
    Spelling errors are intentional as are gramatical error
    1. Re:HAHA $3 per month minimum...even W/O service!! by Cramer · · Score: 1

      That's because of those billing padding service provisions of the FCC -- universal service fees, etc. They are normally charged by the LD carrier. If there is no LD carrier, then the local telco is responsible for collecting them. None of them actually o to the FCC, btw.

      Around here, Bell South doesn't allow multiple lines to the same location to be configured differently. If you have three analog lines, they will all have the same service.

    2. Re:HAHA $3 per month minimum...even W/O service!! by systemaster · · Score: 1

      i love those "billing padding services" The best is when every other month another one shows up on your bill...gotta love it. I want the FCC to require all these extra fees to be included in your base monthly fee...no extra lines on your bill. Because all they have to do is take the ones in the base fee and make them a seperate line w/o lowering the the base fee. that way someone calls about the increase, and its, oh thats FCC fee blah blah blah....big corps sux.

      --
      LinuxWorx
      Spelling errors are intentional as are gramatical error
  79. Missing revenue is as bad for bottom line as cost. by Ungrounded+Lightning · · Score: 2

    The cable company and satelite companies are not seeing excess costs by you picking their broadcast signal from the air or from a cable

    Actually, they do get hit on the bottom line, as follows:

    There are a significant number of people consuming their service and not paying. If they were not tapping it for free, SOME of them would do without, and SOME would buy it (or another company's service). The ones that would do witout don't count. But the ones that would buy their service (along with the ones currently tapping some competitor's service that would buy theirs - the mirror image of the ones who would buy the competitor's if not tapping theirs) represent lost revenue.

    Now if they were able to pick up some of that revenue, any left after enforcement costs would represent more net for them, to be split among the owner's profit, content producers revenue, and potential cost reductions (as fixed costs plus enforcement costs are distributed more broadly, leading to a lower consumer price for the max-profit equilibrium).

    Needless to say, they feel burned that they're not getting that money, while people who aren't paying it ARE getting the signals they spend so much time, effort, and money to provide to paying customers.

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  80. Outrageous by Anonymous Coward · · Score: 0

    Demand I pay extra? Outrageous!! I squander enough of my time watching that "premium" junk, why should I squander my money, too?

  81. Bullets are nothing new by SnapperHead · · Score: 2

    Cable companys have been using them for a long time. I belive at one point they where declaired illegal in NY becuase they where destorying VCRs, TVs and what not. Most new TVs and VCRs are designed to handle it. But things like black boxes becuase they change the resistinces will get knocked out by them.

    Face it, you steal cable, thats your risk. It doesn't bother me. It WILL bother me if my VCR, TV or DVD player get killed becuase of it.

    --
    until (succeed) try { again(); }
  82. Corp losses, fines... Discouraging/Encouraging? by redf4 · · Score: 1
    I'm surprised nobody has pointed out this "third side" of the coin: We hear about the $170k fines imposed on the (simple) souls that got "voluntarily" caught (Can't believe they actually returned hacked units... um, duh!). If they couldn't afford premium channels, what makes CC think they can pay $170k? SO, for every one person out there who thinks to him/herself:

    "Yowza! better not do that."

    I'll bet there are at least two who are saying

    "What idiots! I would never get caught like that! Let's see: Start with a third party converter. Add hack... Presto!"

    At the same time, there are the masses who actually pay for premium services, who allegedly fit the bill for those who don't. They hear: "Theft of cable TV costs the industry an estimated $6 Billion a year." So this means there are thousands of people out there stealing cable, not getting caught! The cable co's are admitting this! If I was a premium channel subscriber, I'd wonder if I'm the dummy.

    "Most of the people caught have already settled." I wonder how much the settlement was for. I'll bet much less than $170k.

    So all this legal "sewage" may actually be encouraging people to do it after all. Luckily (I guess), I don't have cable. Though I can see how people would go to these extremes to aviod advertising.

  83. Umm evolution in action by Archfeld · · Score: 2

    If YOU had a modified cable box and it stopped working, would you
    #1 - quietly plug the original back in and call the cable company...
    #2 - turn in the 'modified' black market box you got to the cable company and report to jail ?

    If you answered 2 then you should join these other 525 MORONS, in the line for terminally STUPID people.

    --
    errr....umm...*whooosh* *whoosh* Is this thing on ?
  84. i got it... by Anonymous Coward · · Score: 0

    with the broadband hike, all you have to do is call and tell them you want to cancel and they'll give you a month for free. keep doing it every month and you'll have no problem. a friend of mine did this with aol for 2 years and now has att-bi and has been doing it for six months.

  85. So why not... by Anonymous Coward · · Score: 0

    accept AT&T's modem AND buy your own; only hook it up when you're actually watching? If they want to give you a modem for free, I say go ahead and take it, but they can't make you use it, can they?

  86. Indirectly Good by BodyByHostess · · Score: 1

    Actually this indirectly could be a good thing. The reason a number of Broadband alternatives such as Wireless, Various DSL alternatives and Sprint Ion went under was their cost of delivery was higher than the market would pay. So if AT&T drives the price up more competitors will enter the market which at some point will drive the price down again and stay do to competition hopefully after they've amortized their startup costs and then can afford to drop prices and stay in biz.