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Microsoft Sued for Defective Software

Door-opening Fascist writes "eWeek is reporting that a South Korean citizen action group, People's Solidarity for Participatory Democracy, is suing Microsoft for putting the SQL Slammer vulnerability into Windows. They are doing so on behalf of the South Korean people and businesses affected by SQL Slammer."

105 of 606 comments (clear)

  1. Somewhere in Redmond... by Scoria · · Score: 4, Funny

    Gates: Ballmer, loyal comrade, I've an assignment for you.
    Ballmer: Yes, master?
    Gates: Say, how much would it cost to purchase the country of South Korea?

    --
    Do you like German cars?
    1. Re:Somewhere in Redmond... by slyxter · · Score: 3, Funny

      South Korea.NET
      Does have a nice ring to it.

    2. Re:Somewhere in Redmond... by int2str · · Score: 5, Funny

      You mean:

      Gates: Ballmer, loyal comrade, I've an assignment for you.
      Ballmer: Yes, master?
      Gates: Tell GW, South Korea needs to "liberated", too! ;)

    3. Re:Somewhere in Redmond... by Troll_Kamikaze · · Score: 5, Funny

      Ballmer: Well, Bill, looks like it would be more cost effective to just pay North Korea to "get rid of the problem". If you see what I mean...

  2. Silly lawsuit by PD · · Score: 3, Insightful

    First, this is not good if he wins, because someone could sue a GPL author for the same kind of deal.

    Second, it seems that it would be like suing Stephen King for causing nightmares.

    1. Re:Silly lawsuit by Anonymous Coward · · Score: 5, Insightful

      First, this is not good if he wins, because someone could sue a GPL author for the same kind of deal.

      How so? Last I checked, people who released software under the GPL didn't spend millions on advertising that claims said software is secure and reliable.

      Plus, GPLed software has the source publicly available, so the argument could be made that reviewing the code before deploying it would comprise 'due diligence' on the part of anyone who wished to use that software, and that if someone didn't do that, it's negligence on their part.

      With Microsoft, you can't take a look at their code, you just have to take them at their word (HAH!) when they say how good it is.

    2. Re:Silly lawsuit by Bill+Currie · · Score: 4, Insightful

      Either you're trolling, being sarcastic or just plain haven't noticed the NO WARRANTEE blurb in the MS EULA. The only software I know of that had a warrantee was some telco software I worked on a part of in my previous job and it was done on a contract basis (I'm sure there are other examples).

      --

      Bill - aka taniwha
      --
      Leave others their otherness. -- Aratak

    3. Re:Silly lawsuit by andyh1978 · · Score: 2, Insightful
      First, this is not good if he wins, because someone could sue a GPL author for the same kind of deal.
      GPL license text And in capitals, too:
      NO WARRANTY

      11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

      12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
    4. Re:Silly lawsuit by cptgrudge · · Score: 5, Insightful
      ...so the argument could be made that reviewing the code before deploying it would comprise 'due diligence' on the part of anyone who wished to use that software, and that if someone didn't do that, it's negligence on their part.

      Just like those admins that didn't patch their boxes didn't exercise "due diligence"? Even though a patch was availible for months before? Negligent like them?

      --
      Qualitas edurus commercium, nullus penitus net rimor, nullus deus beneficium
    5. Re:Silly lawsuit by shaitand · · Score: 4, Insightful

      I disagree with your statement. If someone wants to sell you a commercial product you SHOULD absolutely be able to hold them liable if their product loses you money.

      If someone gives you something for free it's another story. You sell me your $5000 program, that you only produced once and have now sold 100,000 times, then try to explain to me that I WASN'T supposed to be purchasing something that functioned within reasonable tolerance. Yes I know that's exactly what is done now, but that doesn't mean there shouldn't be consumer protection laws to the contrary.

      There should also be laws against the new conditions in MS EULA that state you cannot share your negative experiences with the software.

      If I install office, when I click finish my computer explodes, I think I should not only be able to sue microsoft for being negligent in distributing the software this way, but I believe I should be able to bitch to my neighbors, news stations, tabloids, rant sites, slashdot or to anyone else I care to.

    6. Re:Silly lawsuit by cptgrudge · · Score: 4, Insightful
      No -- the source is available BEFORE the program was installed...

      And the MSSQL patch was available BEFORE the slammer worm hit. I don't see the difference.

      --
      Qualitas edurus commercium, nullus penitus net rimor, nullus deus beneficium
    7. Re:Silly lawsuit by Guppy06 · · Score: 4, Interesting

      "haven't noticed the NO WARRANTEE blurb in the MS EULA."

      On the other hand, Microsoft software is "leased (not sold)," which means any damage done was done by Microsoft property.

    8. Re:Silly lawsuit by Cromac · · Score: 2, Insightful
      If someone wants to sell you a commercial product you SHOULD absolutely be able to hold them liable if their product loses you money.

      Even if you lost money because your IT department didn't install a security patch 6 months earlier that fixed the problem?

      If I buy the Redhat Advanced Server, which is a commercial product for them, and lose money 6 months later because I didn't run a patch to close a security hole should I be able to sue Redhat?

    9. Re:Silly lawsuit by Colonel+Panic · · Score: 2, Insightful

      Plus, GPLed software has the source publicly available, so the argument could be made that reviewing the code before deploying it would comprise 'due diligence' on the part of anyone who wished to use that software, and that if someone didn't do that, it's negligence on their part.

      Sure, but you're thinking logically, not legally. Besides, how much would it cost you by the time you proved this in court? It would probably cost as much or more than a mortgage on a house. How many OSS developers could afford that kind of defense?

    10. Re:Silly lawsuit by Anonymous Coward · · Score: 4, Insightful
      You forget that www.microsoft.com was caught by slammer (and Nimda and Code Red) because the MS "patches" so often do more damage than good.

      Wrong. MS was caught by the Slammer worm because some developers had installed SQL Server on their workstations and neglected to keep them patched. Seems your memory is the one at fault.

      More importantly the 3 month old MS patch was useless and had caused many complaints which is why MS released a new patch just hours before Slammer struck.

      Wrong. The original patch worked perfectly. Where I work, my department runs two SQL 2000 servers which were patched properly before the virus hit. When we came into work that Monday we were one of the few departments that hadn't been affected by the virus. What MS released right before the virus hit was SP3 for SQL Server 2000 which *contained* the Slammer patch along with several other updates.

      To summarise in simple words:

      To summarise in simpler words:

      1. Bullshit
      2. Bullshit
      3. More bullshit
      4. You are so full of shit
    11. Re:Silly lawsuit by PetWolverine · · Score: 3, Interesting

      This is a good point, and might make something good come of what otherwise sounds like a ludicrous lawsuit. If retaining "ownership" of the software, and only "licensing" it to us, makes software companies liable for bugs, maybe they'll start letting us actually buy the stuff we pay for.

      Not bloody likely, though. This lawsuit is being brought in South Korea, so that even if they win, the precedent doesn't really apply over here (here being U.S. in my case).

      --
      I found the meaning of life the other day, but I had write-only access.
    12. Re:Silly lawsuit by AlternateSyndicate · · Score: 2, Insightful
      Last I checked, people who released software under the GPL didn't spend millions on advertising that claims said software is secure and reliable.

      Luckily they don't have to spend millions of dollars to claim their software is secure and reliable... they've trained most users of Linux to tell this to everyone they know.

      This lawsuit is retarded anyway, as is the wording of the story. People don't intentionally insert bugs into code, and anyone that uses software should know that there's no guarantee that it is secure. New vulnerabilities are coming up all the time; every software product has bugs.

      Even if they did somehow manage to convince some dimwitted judge that this is Microsoft's fault, the fact that they had 6 months to apply the patch is not going to work in their favor. This lawsuit is completely ridiculous, and I certainly hope it's thrown out of court.

    13. Re:Silly lawsuit by gandy909 · · Score: 2, Insightful

      Surely you jest. The 'other party' in any decent lawsuit is always 'negligent'. Since it is so common to be negligent that thousands of suits claiming it are filed every day, it can hardly be classified as 'extreme'.

      --

      (Stolen sig) Remember: it's a "Microsoft virus", not an "email virus", a "Microsoft worm", not a "computer worm
    14. Re:Silly lawsuit by BlackHawk-666 · · Score: 2, Insightful
      So, am I to understand that you have read every line of source code for your OS, browser, email client, comnmand shell or are you just fscking stupid too?

      Unless you have read the code, then it's no more visible to you than the closed source equivalent. Sure, you can *assume* someone else has read it and thinks it's great, but you have still not taken personal responsiblity.

      --
      All those moments will be lost in time, like tears in rain.
  3. "Putting" the vuln in? by mrseigen · · Score: 4, Funny
    is suing Microsoft for putting the SQL Slammer vulnerability into Windows

    Conspiracy theories inside, who actually intends to put a vulnerability into a product? Perhaps this should be "not fixing the vulnerability" or potentially even "ignoring the problem". I don't think any of Microsoft's programmers intentionally insert bugs into their shipping products... although... nah, it couldn't be.
    1. Re:"Putting" the vuln in? by aliens · · Score: 5, Interesting

      I don't believe they ignored the problem or didn't fix it. IIRC they had a patch out 6 months beforehand.

      You want to sue someone, sue the sysadmins who
      A) Didn't patch
      B) Left MS SQL right out on the open internet
      C) In short didn't do their jobs.

      If you're running MS products it might not be by choice, but there is no excuse for not being aware of patches and the state of your firewall. They were all probably too busy rebooting Windows desktops to have time, but still.

      --
      -- taking over the world, we are.
  4. Maybe... by Bendy+Chief · · Score: 4, Insightful
    Maybe those people and businesses affected by Slammer should have gotten their lazy asses in gear and patched and/or firewalled like all the half-decent sysadmins in the world. Great idea, guys, run a SQL server connected to the net.

    I hope the Judge kicks these people through the goalposts of life.

    1. Re:Maybe... by darkov · · Score: 4, Insightful

      That's right, Microsoft's defects are our problem, we should get our lazy arses into gear becuase we haven't got anything better to do than evaluate, install, test and support Microsoft's constant patches. God forbid that we spend anytime on what we actually bought the software for, running our business or whatever. Lets all just be extensions of Microsoft's flawed development strategy: we're all testers!

      It seems life's arelady kicked you or your brain through the goalposts.

    2. Re:Maybe... by Bendy+Chief · · Score: 2, Insightful
      I take it from your attitude that you're not a programmer, or if you are, you have some sort of access to a magical AI that fixes every miniscule bug for you. Bear in mind that this lawsuit is potentially dangerous for every kind of programmer, not just the noodleheads at MS.

      Why don't you go take a look at how many remote root exploits exist for GNU software before you decide MS is to blame for all the world's ills. Believe it or not, sysadmins are given lots of little green pieces of paper for keeping their wits about them when it comes to patching and firewalling; this is what we call a JOB.

    3. Re:Maybe... by InsaneGeek · · Score: 2, Insightful

      I take it you haven't looked at the security patches for Linux lately. Remember the root compromises that were out just a couple of weeks ago, or did you not "evaluate, install, test and support" those root compromise patches.

    4. Re:Maybe... by Overly+Critical+Guy · · Score: 2, Insightful

      Isn't your job as a sysadmin to "evaluate, install, test, and support" the networks you run?

      Face it. Running unpatched servers connected to the net are the sysadmins' faults. Not Microsoft's. Nobody's forcing them to use Microsoft software.

      --
      "Sufferin' succotash."
    5. Re:Maybe... by RoLi · · Score: 2, Interesting
      I take it from your attitude that you're not a programmer, or if you are, you have some sort of access to a magical AI that fixes every miniscule bug for you. Bear in mind that this lawsuit is potentially dangerous for every kind of programmer, not just the noodleheads at MS.

      I'm so sick of you MS bootlickers (yes, that's exactly what you are).

      MS SQL has 11% marketshare (according to MS themselves), yet the only mass-infection hit it and not somebody else. Coincidence?

      IIS runs only 25% (and sinking) of webservers, yet ALL mass-infections so far hit it and none Apache which runs over 60%.

      It's a fact that MS software comes with a higher risk than anything else. No system is perfectly secure, true, but if you really think that MS software is equally secure as anything else, especially GPL software, then you are living in a dreamworld.

  5. Nuke The B******s! by wfberg · · Score: 5, Funny

    Ow wait, South-Korea.. Those are the good guys, right? Dagnammit!

    --
    SCO employee? Check out the bounty
  6. What they'll be told: by Wakko+Warner · · Score: 5, Interesting

    Shut up and patch your systems like the rest of the planet.

    Software isn't a physical thing so it's impossible to make it bug-free.

    You knew about this vulnerability for months, there was a patch for it, and you did nothing about it."

    Pick a defense, any defense...

    - A.P.

    --
    "Remember when the U.S. had a drug problem, and then we declared a War On Drugs, and now you can't buy drugs anymore?"
    1. Re:What they'll be told: by Mr+Bill · · Score: 4, Interesting

      I don't think they are complaining about their own systems being compromized, but the network effects of thousands of other computers grinding parts of the internet to a halt.

      My mail server runs on Linux, but it was unavailable for at least 30 minutes because of the Slammer worm. Not because it was vulnerable, but because of all the idiots dumb enough to put SQL server on an open network...

    2. Re:What they'll be told: by Otter · · Score: 4, Insightful

      ...and if they do win, there are two possible outcomes:

      1) It's the end of software sales in South Korea. That means Red Hat and FreeBSD, too.

      2) Lawyers come up with some new way to avoid liability. EULA's become more convoluted and "ownership" of software becomes even more tenuous.

      No idea how a case like this would be tried in the Korean system, but that's a lot of damage a witless or simply anti-American jury could do to a major technology power.

    3. Re:What they'll be told: by ctve · · Score: 2, Insightful
      One could argue that software can be made perfect because it is based on logic.

      Most physical things cannot because they are mechanical/electromechanical, and so are prone to defects due to decay.

    4. Re:What they'll be told: by Wakko+Warner · · Score: 3, Interesting

      You miss the point. It is very possible to craft a physical object which is perfect, for all intents and purposes. (Take a look at the SL-1200, or, more realistically, any machine with relatively few moving parts, such as a baseball bat.)

      Software companies like to argue that, because code is intangiable (and, to a lesser extent, because development cycles are so darn short these days) it is impossible to spot and fix every bug in it, so no one should realistically expect software to be reliable all the time.

      This argument has become more and more valid over time as companies use it more and more often to justify increasingly defective products.

      - A.P.

      --
      "Remember when the U.S. had a drug problem, and then we declared a War On Drugs, and now you can't buy drugs anymore?"
  7. bad news for opensource by feed_me_cereal · · Score: 2, Redundant

    As much as I hate Microsoft, this is total BS. If this becomes precedent, how the hell can anyone write an opensource app? Software is a clear case of when "buyer beware" is neccesary. Get software from the people you've grown to trust for not releasing bug-ridden shit. I really don't see how it could work any other way.

    --
    "Question with boldness even the existence of a god." - Thomas Jefferson
    1. Re:bad news for opensource by Malcontent · · Score: 5, Interesting

      Opponents of open source frequently argue that proprietary products are better then open source because "you can sue somebody".

      Here somebody is suing MS. Let's see how that works out.

      --

      War is necrophilia.

  8. Precedent? by mrjive · · Score: 3, Insightful

    Although the zealots will be amused by this story, this could set a dangerous precedent for other similar vulnerabilities (especially unintentional ones). What happens, for example, when some group of people (in this case, a country) decides to sue the openSSL group for a flaw in their encryption that allowed credit card numbers to be stolen?

    I'm glad to see that someone is trying to hold MS liable for their mistakes, but this is the wrong way to go about it.

    --
    If you can't beat them, arrange to have them beaten. -George Carlin
    1. Re:Precedent? by Realistic_Dragon · · Score: 5, Insightful

      In case you didn't notice, free software (being free and supplied at no charge) carries no warranty, expressed or implied.

      This is all fine because they made no representation to you about what it could do. They never made any claims that it was fit for purpose.

      Sure - Mandrake, RedHat et al might be in trouble, but open source software and especially the writers are legally in the clear.

      Personally I believe that if someone impliments OpenSSL badly _in a way that I cannot check_ and requires me to trust my data to them then they _should_ be liable for damages. (So this would cover, say, implimentations of SSL where the host was cracked or traffic sniffed at a later point where it was in plain text, or the key was compromised.) However, this is not the fault of the OpenSSL developers, and so they should not be liable.

      In contrast to this Slammer was caused (in part) by Microsoft making it very hard to install a critical security fix, and not properly notifying people of the peoblem (in their usual 'security fix language' it was described as a minor issue), when part of their responsibility in selling you SQL server was making it secure. Thus they should be at least partly responsible for the damages.

      --
      Beep beep.
  9. Read before you file by Zebra_X · · Score: 5, Insightful

    Clearly they haven't read their software agreements. It specifically states that MS is not responsible for damage caused as a result of their products. A better chance to procecute MS would have been during the Code Red incident. One might have argued that not being proactive enough about patching consitituted "negligence" on their part. I guess it can't hurt to try!

    1. Re:Read before you file by Skater · · Score: 4, Informative

      Ever go to a hospital? They make you sign something that says you won't sue them if they mess up. So why are there plenty of medical malpractice lawsuits?

      Because clauses like that are "exculpatory" (if I remember the term from my "legal environment" class correctly). They have no meaning, other than to scare the uninformed. As our instructor put it (a lawyer, mind you): "If things like that worked, I'd have a big sign on my car that said, 'Not responsible if I hit you.'"

      --RJ

    2. Re:Read before you file by pcwhalen · · Score: 2, Informative

      Sorry to disagree, my Brother. MS has an excellent defence with its "No Warantee" in the EULA.

      The difference with med malpractice is that the claim is for gross negligence: actions so blatantly wrong that they are outside the realm of normal medical conduct. Otherwise, a doctor that has you sign an "informed consent waiver" before a procedure can be bulletproof, but it STILL DOESN'T STOP A PATIENT FROM SUING. It just stops the patient from winning.

      If the GPL says "no warantee," too bad, so sad South Korea.

      "Brooklyn owes the charmer under me" Steely Dan

      --
      Pay no attention to the man behind the curtain with all your metadata.
    3. Re:Read before you file by chris_7d0h · · Score: 2, Interesting

      Not trying to say that this thing will go anywhere, but... Shrink-wrap agreements which you have the ability to read only AFTER a purchase holds no water in most counties. AFAIK, these kinds of agreements haven't been proven to bear any legal value in the US either.

      Point is, hiding some whishful text, which the consumer can not see, inside a purchased product can not dictate any kind of restriction or other whishful commitment on the customer's part.

      - Give me all you money!
      - Why?
      - You're wearing a shirt which on the inside, just beside the laudry tag states "Any wearer of this shirt agrees to give all their money to whom ever asks for it".

      'ts Stupid.

      --
      In a society that believes in nothing, fear becomes the only agenda ~ Bill Durodié
    4. Re:Read before you file by drsmithy · · Score: 2, Insightful
      My bad - perhaps a better example would be the Outlook bourne viruses that were the craze a few years ago.

      Not really, since the vast majority of Outlook viruses relied on the end user to activate them (it would be a bit like suing RedHat because Linux lets you alias "rm" to "ls" command and a user inadvertently deleted all their data with it).

      There was a period - briefly - while a buffer overflow was present in Outlook that could be used to run attachments automatically, but it was patched quickly. Do we really want to get into the situation at this point in time where developers can be sued for having buffer overflow bugs in their code ?

      If people _really_ want software that can be "guaranteed", then they need to kiis goodbye the idea of cheap, general purpose bits code and be prepared to pay for heavily audited application-specific code.

  10. I'm not surprised by this by George+Walker+Bush · · Score: 2, Funny

    Fellow Americans, this blow by Korea against the great American bastion of Microsoft is just the latest act in a string of transgressions by this rogue state. Te must remember that they are part of the axis of evil. As all of you undoubtedly know from watching the news, we believe they already have several nuclear weapons, and they are currently working on developing more.

    Many American lives have been killed by the Koreans, and if we don't stop Korea now with diplomacy or force if need be, there will certainly be more bloodshed in the near future.

    They are a rogue state, and while it may be true that when people may think of Korea, they think great Starcraft/Warcraft players, cell phones, and cheap cars, we must remember that they are a dicatatorship lead by a megalomaniac leader, Kim Jong Il, who wants to see the downfall of the West.

    We must view Korea as the threat and enemy to global peace and the American way like they are.

    Thank you and God bless America.

    --
    George W. Bush
    President, United States of America
  11. Re:BAH by setag · · Score: 4, Funny
    MS is worth more than South Korea as a whole

    fuck them!

    Wow. Your logic is flawless.

    In other news MS is worth more than Ty(15982) ...

  12. Shifting blame... by Mortanius · · Score: 3, Insightful

    I somehow doubt that Microsoft intentionally put this hole into SQL server, so that should probably steer clear of anything malicious. Negligence, perhaps, but this would open a whole can of worms (at least, if it were to show up in the US courts. Although now that this is happening in SK, I'm sure it'll make its way to our shores soon enough.)

    I feel sorry for the companys who were sent to their knees over this vulnerability, but if there was a patch out months and months beforehand that could've avoided all this, the end-user needs to share some of the blame for this... There's not much more Microsoft could have done for it, if they'd forced the installation of the patch they'd have been even higher on the privacy zealots' shitlists than they already are.

    I do seem to recall in the back of my mind that there was some nasty side-effect of the patch though, although it escapes me at the moment...

  13. Like by NetMasta10bt · · Score: 5, Funny

    They actually bought Windows in the first place!!

  14. Microsoft fixed the problem before it happened by Dishwasha · · Score: 4, Interesting

    Let it be noted that Microsoft already had SQL SP3 out which fixed the problem before it ever occurred. PSPD should try using a vulnerability that could actually hold water in court like Code Red or it's dirivative, or any other Word ActiveX open-execution macro vulernability.

  15. Duh by JanusFury · · Score: 3, Insightful

    You buy the software, you choose to use it, YOU DEAL WITH THE CONSEQUENCES.

    True, Slammer was bad, but it's not like MS intentionally added it, and they DID agree to a EULA when they installed it. Of course software companies should be responsible, but it's not like MS isn't trying (though they're not doing a terribly good job.) Idiotic lawsuits like this set a bad precedent.

    --
    using namespace slashdot;
    troll::post();
    1. Re:Duh by blamanj · · Score: 3, Insightful

      So you'd also like to hear "Your Pinto exploded? To bad, you shouldn't have gotten rear-ended."

      No automobile company would get away with selling products as defective as most commercial software. Why should the software industry be immune from product liability?

    2. Re:Duh by Realistic_Dragon · · Score: 2, Informative

      "You buy the software, you choose to use it, YOU DEAL WITH THE CONSEQUENCES."

      For the less well educated we esentially lie in a software monoculture. If you are an average small business owner, what choice do you have _but_ Microsoft products? (Lack of information rather than lack of choice here, not helped by constant FUD from a certain company.)

      Hence, they did not choose to use the product - they were, to a greater or lesser extent, forced.

      --
      Beep beep.
    3. Re:Duh by .com+b4+.storm · · Score: 4, Insightful

      So you'd also like to hear "Your Pinto exploded? To bad, you shouldn't have gotten rear-ended."

      No automobile company would get away with selling products as defective as most commercial software. Why should the software industry be immune from product liability?

      Well in this case, "you shouldn't have gotten rear-ended" is not a good analogy. A better analogy would be the front door on your house. If you leave it unlocked, well that's pretty stupid. It's not the lock manufacturer's fault you didn't lock it. Similarly, if you don't patch a server for a vulnerability that's been known for months, it's not the software developer's fault.

      This isn't to say Microsoft software is inherently secure or better or blah blah blah. Don't take it that way. But in this case, it is the fault of the sys admins for not patching their damn systems. Or for that matter, running SQL servers accessible by the public internet. There's a difference between getting rear-ended, and backing out into traffic without looking first. If you don't take adequate precautions, you (at the very least) share the burden of guilt for what happens.

      --
      "Wow, you're like some kind of superhero able to ward off happiness and success at every turn."
      -- Ryan Stiles
    4. Re:Duh by Realistic_Dragon · · Score: 2, Insightful

      "Can you honestly say that in this day and age, the entire country of South Korea is 'forced' to buy and use Microsoft Windows?"

      To an extent, yes.

      * They are locked in by bad document formats.
      * Marketing and lobbying against alternatives is very persistant.
      * Look elesewhere and suddenly you get huge anticompetative discounts thrown your way to make it impossible for the competition to stay profitable, a practice called 'dumping'.
      * Promoting product+1, telling you that 'brighter days are just around the corner, and all your problems will go away'.
      * Using APIs that are only available to other MS divisons to add more features to their products that competitors cannot replicate without serious performance penalties.
      * Using APIs that are closed to further lock in developers (as well as users) to their platform. (Like Direct X.)
      * Using legal measures to prevent the legitimate reverse engineering of APIs.

      Obviously there are alternatives, but as a company Microsoft are especially good at persuading _companies_ that it would be an unsafe business desicion, no matter what evidence actually exists.

      To some extent this is just how business conducts itself, but when you are in a monopoly position the line between promotion (especially crosspromotion) and abuse is very fine indeed.

      "If they were suing Apple or Red Hat, you'd be singing a different tune, I bet."

      I hope not, as if either company were to behave in such a manner I would stop supporting them like a shot. (Not that I will support Apple anyway, untill they will sell me a box without a MacOS license.)

      --
      Beep beep.
    5. Re:Duh by rgmoore · · Score: 2, Interesting
      A better analogy would be the front door on your house. If you leave it unlocked, well that's pretty stupid. It's not the lock manufacturer's fault you didn't lock it.

      But that's a bad analogy, too. Failing to lock a lock is not the same thing as failing to patch a server. Failing to lock your lock (or, to use an automotive equivalent to keep things consistent, leaving your keys in the ignition) is like failing to change the default password on a server- a basic thing that's an inherent part of the job. Patching a server is more like taking your car in as part of a safety recall.

      Both cars with safetly defects and servers with vulnerabilities represent errors on the part of the maker that put the user in danger, and you can draw some strong additional analogies about the process of getting the product fixed. In both cases, for instance, the process of getting everything fixed can take some time- time for the problem to come to light, for the maker to figure out a solution, for users to be notified of the problem, and for the fix to be applied. The balance of liability shifts between maker and user as you progress through the process. If a user gets hurt by a previously unknown problem, you have a strong case for the maker's liability for selling a defective product. The longer the fix has been available, though, the more it becomes the user's responsibility to have the problem corrected. If a Pinto was damaged by fire a year after Ford issued a safety recall, or a MS user is burned by a vulnerability six months after the patch was made public, it is the user's fault for failing to have a needed fix applied.

      --

      There's no point in questioning authority if you aren't going to listen to the answers.

  16. lemme get this straight... by anotherone · · Score: 4, Insightful

    They're suing MS, because their (South Korea's) tech people suck? Correct me if I'm wrong but I'm pretty sure that MS had a patch out for the slammer months before the outbreak... it's their own fault if they can't keep their servers updated.

    --
    Username taken, please choose another one.
    1. Re:lemme get this straight... by kiwikasper · · Score: 5, Interesting

      Actually, even tho Microsoft had a patch available for the SQL vulnerability months before Slammer hit, a subsequent patch re-opened the vulnerability. Maybe their techs did all the patches when they were released.

  17. This is what's needed by Zeio · · Score: 2, Interesting

    If they expect governments to enforce the overzealous EULAs, and to insinuate the product has real monetary value and it should be criminal to misuse it, then they should be liable for its actions. The door swings both ways. To use the ridiculous but relevant car analogy, check out Ford/Firestone with the tire recall, they hat to eat a big huge monetary crap-sandwich to make up for that. They also have to provide parts for cars for 5 years after they sell them, by law, and they must also be subject to anti-lemon and consumer protection law.

    While I don't foresee Microsoft getting chastised, lambasted and castigated as it should be here in the US where being a rich company has many, many benefits, I do see an opportunity for Microsoft to have to be held accountable for its actions in the EU and Asia. Also in Asian countries the logic is: If you expect me not to pirate this, it better do something good.

    I hope this teaches Microsoft that the venue by which they made the 40 billion they have sitting in the bank is us, the victims of pre-installs on new PCs (I believe 80% of the MSFT revenue is from pre-install), we should get a piece of that if we are wronged by the software.

    There is a huge disparity between what is claimed on the glossy box and what is delivered in reality, and the consumer needs to be protected from fraud and fiscal liability due to product failure.

    It applies to every other business. Software should be the same.

    Also, EULAs claim the license isn't transferable and resalable, I content that this means it then has no value. No one can tell you you can't sell your used car.

    --
    Legalize the constitution. Think for yourself question authority.
  18. Setting precedents, and liability by cfallin · · Score: 2, Interesting

    If this goes through, it could set a precedent of liability for software bugs... that's bad, of course.

    Here's an interesting thought: maybe closed source software could be hit harder by this because keeping the source closed could be considered hiding the vulnerability? IANAL, of course.

    Another thing - aren't there liability issues for engineers in other fields as well - like holding a bridge engineer accountable if the whole thing falls down? Of course, a software bug isn't quite that serious, but still...

  19. Wouldn't be the first time. by death+to+hanzosan · · Score: 5, Insightful

    Google: AARD:

    A Serious Message and the Code That Produced It.

    Microsoft included a bug in the Win 3.1 Beta that caused Dr. DOS users to crash.

    Unsurprisingly the makers of Dr. DOS lost their jobs, like many other victims of malicious code.

  20. slammer by Twillerror · · Score: 5, Insightful

    Hard sell for the exploit that caused slammer. Maybe other exploits/bugs.

    SQL has a pretty good record for security. The exploit had also been patched before the worm.

    The exploit was not put in on "purpose". I guess it could have been, but that is a pretty hard to believe.

    The virus spread fast, but only because there is not a million SQL servers out there exposed. So it spread across the web fast, big deal.

    Furthermore good administration ( especially for a db server), ie. a good firewall could have blocked it. There is the desktop engine that could have been hit, but most apps that use it are still in the server category.

    The exploit itself is not a defect. Sure it could be used by an attacker, but in itself it didn't make the software defective. This could spawn a big argument. Is an exploit that would never actually impede a program unless someone uses it really a bug?

    Code red was a buffer overrun in an ISAPI .DLL. Even though no one ever used the .DLLs in question ( I think it was .hda, .hdq files ) they could have been. You could argue that someone could have written a program that used to long a URL and crashed IIS. The slammer was using a port in a way it was never intended to be used.

    I agree that companies should be held accountable, but intent and the way a company handles the defect also.

    MS essentially called a recall by issueing the patch. It said, send in the part and we'll fix it, but in a more modern approach. How can you sue a company that found the exploit and offered a free fix?

  21. let 's put things in perspective ... by DataShark · · Score: 3, Interesting
    if we see this in a *absolut* way then it is a bad, bad, thing because it increases greatly the cost of putting a product in the market (be it open source or not).

    Anyway there is a very important point about *incidents* like this : they get people's attention about the completly crazy EULAs that some SW companies (namely Micosoft) and content providers (RIAA/Hollywood mob) are currently imposing to they 're costumers ...

    imposing a bit of regulation about the limits of what could be put in a EULA is IMHO a very good think ...


    if the ppl who launched this lawsuit make the /. cummunity, and the online community in general, think a bit about this issues then they made already a very good thing ... (ah, and btw i 'm yet to see MS loose in court ... :-( )


    Cheers from Portugal

    1. Re:let 's put things in perspective ... by Cheffo+Jeffo · · Score: 4, Insightful

      But, you're missing the more important point, this suit has NOTHING to do with EULAs, except for a bunch of /.rs trying to hammer home a (valid) point by squinting until they see an opening that fits their needs.

      Consider the reasons why Slammer was such a problem:

      - there was a bug in SS2K
      - exploit used a stateless connection (UDP)
      - the state of Internet border security is "allow everything but ..."
      - admins didn't apply a patch that had been available for 6 MONTHS (more than enough time to test)
      - admins don't properly protect their servers

      Of these, only the first is Microsoft's fault and they are the only ones who fixed their contribution to the problem proactively.

      But, since Microsoft has deep pockets and geeks hate them, let's sue them ...

      Time to grab some perspective -- patch and defend your fucking systems, people !!!

      Cheers,

      JAKD

  22. The obvious answer by WndrBr3d · · Score: 5, Funny

    Obviously they haven't read Microsofts EULA for SQL Server 2000 which simply states:

    Owned.

  23. Re:GPL = no warranty by The+Turd+Report · · Score: 5, Interesting

    Except MS has the same wording in their license.

  24. IANAKL by Biff+Stu · · Score: 4, Interesting

    (I am not a Korean laywer)

    Does anybody know if the click-through license is worth a rat's ass in Korea? Does Korean law give the plantifs an edge that they wouldn't have in the US? Any Korean laywers out there?

  25. Re:Good Luck! by WTFmonkey · · Score: 2, Funny

    Right... South Korea's currently at 56% pirated.

  26. In other news... by JackMonkey · · Score: 5, Funny

    Following Microsoft's audit of South Korea, North Korea has agreed to dismantle its nuclear program, fearing repercussions.

  27. We should sue them by Anonymous Coward · · Score: 2, Funny

    For wrecking Blizzard's Diablo servers.

  28. Warranty of marketability by Ryan+C. · · Score: 2, Redundant

    or "or fitness for a particular use" is a concept in most legal systems and is what would determine this case. In the U.S., even if the license says "this may not work, tough.", the consumer still has a right expect it to work for the advertised purpose.

    So you could recover damages from a car that explodes when you try to start it, since that's not what a "car" is supposed to do. But you can't recover damages froma car that explodes when you hit a tree, since that is outside the expected use of a car.

    I'd say there's no case here since SQL did what it was supposed to do, it just had a flaw. Since the flaw was not covered by any warranty, tough luck.

    -Ryan C.

    --
    -Ryan C.
  29. Hypocritical by camusflage · · Score: 2, Funny

    This is funny, considering the crushing amount of spam that comes from misconfigured boxen in the .sk address space. As has been pointed out, the patch was available well before slammer hit. That they didn't apply it points more to poor administration than anything else.

    --
    The truth about Scientology, Xenu, and you: Operation Clambake
  30. Hey, this might mean that I could... by jrl87 · · Score: 2

    Does anyone think I can win ...
    My windows PC keeps crashing ... I'm planning on sueing ...

  31. Expect M$ to Countersue by TheDukePatio · · Score: 2, Funny
    I wouldn't be surprised in the least of M$ countersued and asked to prove that every single copy of SQL Server and every Windows box it ran on had a license.

    With as rampant as piracy is in Asia, M$ can probably knock the case down to a single count since the only person that has a license over there is Bill Gate's sponsored Sally Struther's hungry child.

    --
    To Alcohol! The cause of, and solution to, all of life's problems.
  32. SQL SQL Server by jpetts · · Score: 2, Insightful

    SQL has a pretty good record for security.

    I have noticed a trend recently that people are more and more often referring to SQL Server as SQL. This is wrong! SQL is an ISO standard, and this habit, which I have noticed especially among Microsoft staff, of trying to conflate the standard with the Microsoft product is just another example of the company trying to create a meme that is misleading.

    --
    Call me old fashioned, but I like a dump to be as memorable as it is devastating - Bender
  33. SQL License agreement by skinfitz · · Score: 2, Funny

    Has anyone actually tried to interpret the SQL Server license agreement?

    In court:

    Judge: "So can the court see the software license for this software?"

    (shuffling of paper)

    "Ah we see from this that you have 10 user licenses for your SQL server."

    "Yes your honour"

    "...yet your server was connected to the Internet - correct?"

    "Correct your honour"

    "But according to this license agreement, you must acquire a separate CAL for each Device that ... accesses or otherwise utilizes the services of the Server Software (which techically includes every worm infected machine) and seeing as the server was behind a website, that would come under Hardware or software that reduces the number of Devices directly accessing or using the Server Software does not reduce the number of required CALs. The number you need is based on the number of distinct inputs to the hardware or software "front end." ...so therefore you would theoretically need a license for anyone who could access your site, which right now is a total of around 619 Million people if it is connected to the Internet.

    *thud*

    Judge:"...and then we have the Windows 2000 server CAL's..."

  34. Whoa, bizarro world! by oogoliegoogolie · · Score: 2, Funny

    I'm just wondering where did all these click-thru EULA supporters suddenly come from? Any previous postings about licences went something like 'the EULA is not legal','I agreed to it but I did not understand it so it is not binding', and 'click thru licencing has not been proven in court'

    EULA's have been one of the biggest things for slashdotters to complain about, now it seems everyone is supporting them and saying that ' the EULA states MS cannot be held libel and since the EULA is law and legal and binding they are SOL and can't sue'

    WTF is going on? Bring back the normal EULA-hating world I used to love.

  35. ask Bill ... by twitter · · Score: 2, Interesting

    why boxes at Microsoft were not patched against SQL Slammer. Do they sue themselves, fire the admin or simply replace the servers with free software?

    --

    Friends don't help friends install M$ junk.

  36. Software Liability by astro · · Score: 5, Insightful

    I'll get modded down as redundant, but it needs to be said as many times as possible (and I don't see much of it in this thread [reading @ +1]):

    A legal remedy here would set a really bad precedent - as a software developer who is not unrealistic about my skill level, I am terrified of software liability becoming either law or accepted assumption.

    If MS loses this, I see absolutely no way I could defend myself if, god forbid, a program I wrote or even maintained caused catastrophic dataloss, or in worse cases, physical injury.

    Note: Ironically, just *yesterday* I was bitch-slapped, albeit in an odd way, by Slammer: in certain situations, applying one of the hotfixes to SQL server that closes the Slammer vuln. without having SQL Server SP2 installed *completely* horks up SQL Server. The ISP (Rackspace) of a dedicated rack unit I "manage" on contract (client has almost no $$$) installed said hotfix in the process of physical maintenance, so I got a panicked call from my client in NYC that the "server is down". A couple of hours worth of research later, I was fine, but it sucked my afternoon away.

    I hate the stacks of dependant/conflicting patches and service packs, not to mention the damn bugs, but I'd prefer to take the risks on this end than be open to litigation of software I write contains bugs.

    --astro

  37. Illegal copies of Windows by sielwolf · · Score: 2, Interesting

    I'm also wondering if/how many of the copies of Windows that precipitated in Slammer were legal. Asia is notorious for its pirated software problems. Not that I'm insinuating anything but Microsoft might be able to say "Well a lot of the machines were illegal anyway therefore in breach of our support. I'm sorry but we can't be held accountable for criminal use blah blah blah-"

    Possible?

    --
    What is music when you despise all sound?
  38. Nah, like this: by Ballresin · · Score: 5, Funny

    Gates: Hey lapdog...get over here!
    Ballmer: Sir, I don't like it when you call me...
    Gates: Shut up lapdog.
    Ballmer: Yes, sir.
    Gates: Buy Korea.
    Ballmer: What's by Korea?
    Gates: No, purchase it.
    Ballmer: Which one?
    Gates: There's more than one?
    Ballmer: North and South.
    Gates: Oh...does it matter? No. Buy both.
    Ballmer: I don't have that kind of money sir.
    Gates: Charge it to the company.
    Ballmer: Yes sir.

    --
    I got nothin'.
  39. no warranty does not matter by danoatvulaw · · Score: 5, Informative

    Microsoft's dislcaimer of warranty is ineffective on several levels. First, under the UCC, a purchaser has a right to a "perfect tender" - that is that the purchase perfectly conforms to what whatever was purchased purports to be. For example - you could not sell a vcr that only worked 50% of the time when it felt like it, or only on a wednesday, (unless you disclosed that up front) and the purchaser agreed in a definite and seasonable expression of assent. Some legislation has proposed so scale this back in the terms of software (UCITA).

    Second, products come with an implied warranty of merchantability and fitness for purpose. It essentially means that they are manufactured correctly and that they will be able to do what it is claimed they do.

    Bottom line is that anyone can claim that there is no warranty that goes along with their product, but some warranties the court will imply and refuse to not enforce, or will enforece other law tantamount to a warranty. The implied warranties above are examples of those that rise above that of contract, that they can be enforced regardless of what is put in the agreement. The agreement may create a presumption that you have waived these rights, but the court could also find that agreement void as unconscionable.

    1. Re:no warranty does not matter by Ramze · · Score: 2, Interesting
      This is exactly right. Just as you can sue for damages caused by unintended use of a product (like... sayy... when your kid swallows a toy that didn't have a warning label on it to keep it away from small children). There are certain unspoken "contracts" between a buyer and a seller, and if an unspoken contract is broken, the offender can be sued for damages. Courts have long held that there are certain rights that cannot be signed away by a contract (such as a EULA), and therefore many of the statements in Microsoft's EULAs about the company not offering any warrantees may not shield it from being held liable for damages in court.

      I recall from my business law class that workers once sued a company who manufactured a type of machine they used at work. The machine had a steel casing around it to prevent people from accessing the moving parts. I don't recall how exactly, but part of the casing was removed by the workers and replaced with a cardboard box (perhaps for easy access), and one day, someone was walking on top of the huge machine and stepped on the cardboard covering. Their leg went right through it, of course, and they lost their leg in the gears below. They sued -- not their company, but the manufacturer of the machine for not clearly labeling that removing the casing (or replacing it w/ another material) could be a safety hazard & WON!!! Do I agree with the ruling personally? no... but, there is an implied contract that states that the manufacturer has a duty to warn the buyer of potential safety hazards. The metal casing was assumed to be protection enough, but there was no warning to the customer that removing it while in operation might be unsafe, thus... they were liable.

      I could forsee a case against Microsoft for not giving advice for proper protection against viruses (such as putting up a firewall, using anti-virus software, not opening e-mail attachments from people you don't know & never opening an executable (bat, exe, com, vbs) without knowing exactly what it is, etc. Of course, you couldn't win any damages for physical pain and suffering, but perhaps monetary compensation for work, money, and/or computers lost due to their negligence in warning a user.

      hmm... I'd have to ask a lawyer about that b/c it could be considered "common sense" in the computing age, but... hey... if you can win a few million for spilling hot coffee on yourself from a fast-food place, who knows?!?!? ;-)

  40. Pre-Installation warning by G27+Radio · · Score: 4, Funny

    They should at least have a warning during installation of the software for those who aren't aware. Sort of like the "unplug your computer before installing" warnings that come with hardware. Something like:

    WARNING: Unplug your computer before installing this software. And under no circumstances should you connect it to a network until all the patches have finished downloading and installing.


    1. Re:Pre-Installation warning by Bendy+Chief · · Score: 2, Insightful

      I don't see how unplugging your computer is going to be conducive to downloading patches. :)

  41. product? by zogger · · Score: 2, Interesting

    --didn't think of that one. If software isn't a product, then what is it?

    I am not sure on the entire liability issue right this second, but comes a time that any "industry" needs to come to grips with reality, and I think that time will be soon probably. Computers and the software to run them have had decades now to get established and to come out of thier "honeymoon" stage, with the EULA "get out of jail free" cards. the hardware is warrantied. The software sure needs something.

    There needs to be some sort of consumer protection and warranty. Eventually there will have to be, it's about inevitable. Everything else man made has one. If that means much less "new" is released and a lot more "improved", I'm all for it. If it means less variety but better quality, I am all for it. If it means that "paid for-sale" software with a warranty gets so expensive that "free" dominates with a shareware and volunteer concept, I'm all for it. and I see that as an EXACT dividing line, it's for sale, it needs a warranty, if it's a "freebie, here try this, see if you like it" type deal, it doesn't need a warranty. I think that is fair and rational.

    OR, wait until a few more worms or whatever hit all one day, the mother of all net shutdowns, and have the government force something down your throat that is beyond a warranty into planned, controlled, licensed.

    As an aside, can you imagine the first major software vendor TO offer a warranty? How much of a marketing edge would that be, given they had really done their auditing and were actually confident their offering was decent enough to offer the warranty? I think they would get uberrich, well deserved cash for superior outstanding coding efforts. I know some custom stuff does, but anything major mass market? Does it even exist yet? I honestly don't know, but myself as joe consumer, I might just be tempted to purchase an OS offering like that, and pay much serious cash for it.

  42. Why ? by Anonymous Coward · · Score: 2, Insightful

    When will people realise that buying software from a large company such as i.e. Microsoft isn't going to get them more "rights" then using free software is going to get them. Both camps have a none liability clause, which means, you can't sue either of them for damages! But at least one camp (which shall remain nameless) has the option of sending them a check and make the software you use more usable/bugfree for them. Also, you have the choice of hiring a third party code-reviewer /directly/ , who /can/ be sued directly if he fsck's up reviewing the code. This model, called free, or OS by others, is based on the knowledge, or merit of this particalular individual. So, why take the risk of challenging a EULA to which you've already agread, when you can sue a freelancer who doesn't come around with what he/she promissed, namely a secure system.
    Free/OSS software is a risky bussiness, that's why only the best of the best apply. Think about that before your next "convenient" purchase!

  43. Call me naive by pkinetics · · Score: 3, Interesting
    but I see something a little different about this.

    First, if Microsoft's EULA already prevents them from being sued, software is as-is, why do they release patches in the first place?

    This isn't a question about whether or not a user can sue, but a more basic matter of accountability and responsibility. These are the most fundamental issues in selling anything to the public.

    Microsoft is responsible for this snafu, but they have never been held accountable. Their bugs, their glitches, their crashes. Its become a running joke with techies. It shouldn't.

    When Slammer first hit, people said installing the patches required taking down the servers, running several patches, and praying it still worked. No garunatees about anything. What's the justification? Time wasn't available. Who could afford to do this? How high was it on MS list of things that had to be done?

    But no one is mentioning those same arguments now. Its South Korea's fault for not doing the updates.

    As I recall weren't the patches buggy enough to cause another major security hole?

    We know Microsoft is responsible. We know who should be held accountable. But MS throws in a disclaimer and all is good. The disclaimer is not a silver bullet. There must be accountability for faulty software, no matter who wrote it.

    Will it stifle open source development? Probably scare off crap coders is what it will do. If everyone working together reviews, checks, and verifies, they are going to catch most of the bugs before it goes out the door. The remaining bugs are fixed with patches.

    I honestly don't see anything wrong with suing them. The EULA is not a catch all. The EULA should be thrown out, and rewritten. Users have the right to hold developers accountable.

    Its about time someone figure out how.

    1. Re:Call me naive by PetWolverine · · Score: 2, Insightful

      This is the best argument in this direction I've seen on this thread. Though my first reaction when I read the article was the complete opposite, I think you have a very good point. However, I still think this suit has the potential to go too far, too fast.

      If this lawsuit is successful, it will set a precedent that EULAs are legally untenable, no matter what. The patch was out there for six months, and Microsoft is still responsible? That will be interpreted to mean that all software vendors are responsible for all problems with their products, always.

      What needs to happen is to start with a bug that's undocumented, and show that the software company is accountable for that. Once the courts have some experience dealing with these cases, then we can start to get into subtleties like the fact that the patch required taking down the server, the patch introduced other vulnerabilities, etc., that would hold the company liable in this case without the bug being undocumented, but also without them being liable in all cases.

      --
      I found the meaning of life the other day, but I had write-only access.
  44. One more responsible party by Mundocani · · Score: 5, Insightful

    Strangely, none of the posts so far have mentioned the author(s) of Slammer as being one of those responsible for this mess. They're certainly harder to find (ok, they'll probably never be found), but shouldn't the culpability be shared with those who exploited the problem? It's not as though the server didn't perform its primary function correctly (storage and retrieval of database records), it's that it had a security vulnerability.

    To borrow the Ford Pinto analogy from previous posts, it seems somewhat like somebody cutting your brake lines and then you suing Ford for making the lines so easily accessible. I think the person who cut the lines is truely responsible.

    1. Re:One more responsible party by moncyb · · Score: 2, Interesting

      No, it's more like if Ford made a defect in the locking system where there is another hole right below the keyhole, and if you stick a pencil in it, the door pops open. No key needed. Who is more stupid? The company who made a car with such a stupid design flaw, the idiot who bought a car with stupid defects and stupid design flaws, or the idiot who thinks it's fun to abuse the situation and go joyriding in everyone's cars?

    2. Re:One more responsible party by theLOUDroom · · Score: 2, Informative
      To borrow the Ford Pinto analogy from previous posts, it seems somewhat like somebody cutting your brake lines and then you suing Ford for making the lines so easily accessible. I think the person who cut the lines is truely responsible.

      No it's not. You are clearly unaware of the facts of the situation. Yes, MS had a patch out before the worm hit, but:
      • The bug was downplayed as minor.
      • The patch was not a service pack, nor was it scriptable, and it required you to shut down the server.
      • Even if you installed all the MS patches in the order they came out, you would have still been vulnerable. A later patch re-opened the flaw.


      A more fair analogy would be:

      A car manufacturer knows their brakelines have a very high likelyhood of catastrophic failure. They issue a recall, but not in their usual manner and make it very difficult and time consuming to get your car repaired. They also state that the likelihood of failure is low. Later on they find another flaw in their vehicle, and issue another recall. When a vehicle is taken in for the second recall, the crappy brakelines are put back on (without informing the owner), and if you want the better ones you have to have the car recalled one more time.


      See the point? Yeah they fixed things, but they made it unnecessarily difficult to implement the fixed. And later on another "fix" reopened the system.


      As far as the author of slammer being liable, I don't think they should be. The person who released it onto the net should be. Some don't see this distinction as important, but I see it as very important. I should be able to play around wth viruses/worms on my home network all I want, but if I let them get onto the net I should be held responsible. I find viruses to be really interesting programs. They're almost like the software equivalent of battlebots. Besides, knowing how viruses work is very important if you want to write anti-virus software.

      Is it really illegal to write a virus these days?
      --
      Life is too short to proofread.
  45. Unlocked doors and other poor analogies by chrisvdp74656 · · Score: 2, Insightful
    If you leave it unlocked, well that's pretty stupid. It's not the lock manufacturer's fault you didn't lock it.

    Actually, a better analogy would be if you did lock your door - but a vulnerability was discovered in the lock that made it (say) openable by jiggling the handle. Yes, you should get a new lock - but at your own cost, when it was poor lock design to begin with?

    An unlocked door would be like leaving the root (or administrator) password blank, and the account enabled.

    --
    09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
  46. Re:THIS WILL NOT AFFECT OPEN SOURCE by drunk_as_in_beer · · Score: 4, Interesting

    Ok, fine, that's not what I'm worried about. I'm worried about how this will affect the closed source that I develop. You know, the kind that I get paid to write? You mean a customer can now sue me or the company I work for, even though they insisted on having the software completed in an unreasonable amount of time without testing, and put it into production well before it was ready for that? Wonderful.

    --
    --Drunk as in Beer
  47. Nothing to see here by el+cisne · · Score: 2, Insightful


    The news here is not so much that MS might be held accountable for their product, they won't be, and for about a gazillion reasons.
    The news is that someone actually decided there was some benefit in even bringing up such a hopeless suit. Maybe they are trying to shake down MS ? Dunno. But the news for me is that someone would even bother to bring this suit on in the first place, considering the defendant in it.

  48. How did it work with automobile recalls? by afflatus_com · · Score: 3, Interesting

    If there is any legal eagles in the audience, what is the precedent involving a seriously defective car that causes injury/death/damage? This defect would have a notice sent out somewhere/somehow offering the capacity to take the car back to the shop and replace the defective part, but the user either didn't know or didn't follow through with the effort involved.

    This seems to be what this software has done: there was a defect and a capacity for a customer to do work to fix it, they didn't do it, and damage resulted.

    Any cases like this with products in the automotive area, and did they favour the defendant or the plantiff?

    Best wishes,
    Robert

    --

    -----
    Cast a Cold Eye
    On Life, on Death
    Horseman, pass by
    --W.B. Yeats' gravestone
  49. Patch was released long before Slammer by Anonymous Coward · · Score: 2, Interesting

    I don't see this as a valid lawsuit. Microsoft had relesaed a patch for the vulnerability that slammer uses months before the worm showed up.

  50. That's the sound of Pandora's box opening.... by Colonel+Panic · · Score: 2, Insightful

    Truely, if any one (or any company) deserved to be sued for putting out shitty software, its Micro$oft. ...But, I think that this is a really bad idea and sets a very bad precedent that could ruin the software industry as we know it (and I'm including Open Source here - especially open source).

    If people start flinging lawsuits at software producers then it'll kill open source pretty quick (OK, maybe kill is too strong; how about 'chill' or 'drastically reduce').
    Micro$oft at least has $40Billion in the bank to fight such suits, but your average open source programmer doesn't have enough cash to even hire a lawyer for a couple of hours. These sorts of lawsuits could quickly have a chilling effect on OSS creation. ...Not that OSS would die altogether, but we would have to start releasing code anonymously.

    1. Re:That's the sound of Pandora's box opening.... by zerocool^ · · Score: 2, Insightful

      Truely, if any one (or any company) deserved to be sued for putting out shitty software, its Micro$oft. ...But, I think that this is a really bad idea and sets a very bad precedent that could ruin the software industry as we know it (and I'm including Open Source here - especially open source).

      Commence conspiracy theory:

      Bill gates to South Korea: Hey, you know, you've been pissed off about our software not working? Well, here's 2 billion dollars. Sue us, and don't put up much of a fight.
      S. Korea: Why would you want us to sue you?
      Bill: Well, because when we win (which we will), it will set a precident for future lawsuits regarding bad software. This one is over a silly issue, but mabey the next one will really be serious. If that's the case, then we can point to this one and say "it's already been tried", and we have a leg to stand on.

      ~Wx

      --
      sig?
  51. the poster is an idiot by nsda's_deviant · · Score: 3, Interesting

    the eWeek article is refering to this Chosun Ilbo article in a Korean daily newspaper. The lawsuit is part of the 3 way lawsuit against the South Korean Information Minister, ISPs, and the South Korean division of Microsoft. Again this is the SOUTH KOREAN division of Microsoft for failing to inform Korean ISPs of the patch and its signifigance. These are people and businesses who were knocked off the grid for days and had nothign to do with microsoft's licensing. Thus a class action lawsuit. The idiot poster makes it sound completelly different.

  52. BAD Korlas by Unregistered · · Score: 2, Insightful

    They can't sue m$ for this.
    1) A patch exists.
    2) Software has bugs. It's a fact of life. If you dont' like bugs, don't use software. (Or hardware for that matter).
    3) M$ never claimed their products are perfectly secure. "Secure" is relative. M$ platforms are secure to an extent. Weather that's goo enough is up to the individual.

    Once again another case of M$ being in the right. I hate these, but it's stupid to say they're bad JUST because they're M$. They do enough bad stuff to satisfy anyone's faming needs. I'm glad that a fair number of perople do oppose this, though.

  53. For those with memory problems... by Conor+Turton · · Score: 2, Interesting

    Yes there was a patch out BUT it couldn't be installed on a great deal of systems without some serious hacking, something which Microsoft ADMITTED TO. It actually broke some installations. Not the kind of thing you want to be responsible for as a BOFH on a SQL Server serving 10,000's of users.

    --
    Conor "You're not married,you haven't got a girlfriend and you've never seen Star Trek? Good Lord!" - Patrick Stewart
  54. I disagree! by mabhatter654 · · Score: 4, Interesting
    How many of you are up-to-date on your recall notices for other stuff? Cars, toasters, appiances, tvs, child car seats, etc...


    yet if your car was to suddenly veer off the road from a known defect you'd expect the auto company to deal with it! Driving the car down the road doesn't generally cause the wheels to just 'fall-off'! That is the issue with MS.


    Maytag repair guys are what 100,000-to-1 with their insalled base? even doctors are about 100-200-to-1. yet PCs are supposed to be 10 or 20-to-1 for admins. It's a crock! If any other business system was this terrible, it would be bankrupt in a year! And MS only answer is that the admin should run around and babysit the system? They offer automated updates, then again blame the admin for not "testing". You all check the gas quality going in your car before you fill up right. Or, you consult medical texts after going to the doctor just to be sure he called your illness right.


    I'm sorry, this stuff should just work. Compaies have invested 10 years and billions of dollars into windows and it still doesn't just work! Billy designed the system so that MS had 'plausable deniability' After all, they don't make hardware [not their fault], or drivers [not their fault], or systems [oems didn't test, not our fault], or software [sure we have Secret APIs but not their fault], they pretend to train admins [but not their fault if admin shamans don't dance right], and of course users because they make the computer do "stuff" MS might not have planned! [if MS did plan it, they'd charge more!] They have no techincal support without outrageous fees [Linux cost is mostly support--and you can afford to use it!] Well, it's basicly like OSS only costs more. They offer the same package of benifits!


    That said, I don't think a lawsuit is the way to go either. We're trying to get rid of stupid IP laws, not tie ourselves to them more! If the liability cost of software goes up, then free software will die a horrible death. We're not sophisticated enough to have software "building codes" yet and license "Software Accountants" to set them up. Even then without 100% control of a system, you just can't have that kind of liability...Then again, maybe that's what MS wants [OK we know they want it] total control of the systems and your wallets!

    1. Re:I disagree! by Eristone · · Score: 2, Insightful

      Well, probably not. On the other hand, there is this full database of every single Ford on the road and who owns it and where they live. And you are required by law to provide that information if you want to drive your Ford... and hey, you have to renew every year too... hmm.

  55. EWeek article on WHY many didn't patch by Reziac · · Score: 4, Interesting

    Sidebar from an article on Slammer in the Feb.3, 2003 issue, page 12:

    "...many IT departments did not install the initial patch because installation could not be scripted. Instead, DBAs were required to manually stop each instance of the software running in their organizations, rename or remove some files, and paste the patch files into each instance ... it's only with Service Pack 3 that it became easy to install".

    --
    ~REZ~ #43301. Who'd fake being me anyway?
  56. I feel for them, but . . . by ogre2112 · · Score: 2, Insightful

    I buy a car. It has defective seatbelts. Ford recalls the car, but I don't take mine in to get it fixed.

    6 months later, can I sue them if the seatbelt fails?

    Interesting how the lawyers will field this one. It will probably come down to how accessable Microsoft makes it's patches.

  57. Non-MSft customers suing for damage caused by MS? by edb · · Score: 2, Interesting

    Certainly until this comes to court (wherever), it will be pretty hard to tell what this really is about. However, in looking at the PSPD web page about this lawsuit, it appears to me as if it is claiming damage to all Korean Internet users caused by the MS bug (hard to dispute), and the crux of the question the court will have to decide is whether MS was negligent in allowing the bug to be released. The claim is that by negligently allowing the bug to escape Redmond in the first place, MS shares responosibility in the consequential damages that ensued.

    All these comments about EULA, and whether a product was purchased, and you get what you pay for, and Open Software has no warranty, etc. are not relevant.

    If MS released software into the wild which caused widespread actual loss to Internet-connected systems and their owners, whether or not those owners were MS customers, then is MS liable for those damages?

    Starts to sound like going after the author of a virus/worm. The boundary between the actual virus/worm which exploits a security flaw and the ubiquitous system which contains the flaw gets very fuzzy in the eyes of a lawyer who might be able to prove negligence.

    Of course, IANAL (sounds pr0n-like, doesn't it?), but I wonder about ambulance-chasing or its equivalent, and definitely view it with mixed emotions. No matter how much I might side with the plaintiffs in this case.

    --
    In theory, practice and theory are the same. In practice, they rarely are.
  58. Re:Somewhere in Florida, lots of voters are riled. by forii · · Score: 2, Insightful
    >>>Bush won the election, fair and square.


    that's not entirely true. at least not in terms of popular vote.


    "Not entirely true"? You're dead wrong. Bush won the election fair and square. According to the constitution, he won. End of story. There is no special rules for winning the popular vote. There's no half-winning or half-losing. He won. Complaining otherwise just demonstrates a non-understanding of the US Constitution. Get over it.


    And no, I didn't vote for Bush. I voted for Gore. And who do I blame for his loss? Gore himself, for running an awful, pandering, uninspired campaign. I also blame the Nader-ites, who, in their quest to make a political statement, managed to cut off their noses to spite their face.