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Dell Announces New Music Player, Download Service

gotr00t writes "It appears that Dell Computer Corp. has announced that by the end of the year, they will have released their digital audio player, known in short as the 'Dell DJ.' Along with the player, there will also be a digital music download service. Looks like Dell is also joining Apple in the consumer products category."

72 of 453 comments (clear)

  1. dude... by foobar31337 · · Score: 5, Funny

    so now can i get the Dude You're Gettin a Dell song from them for only $1? No way dude! I'm gettin a dell now!

  2. Holy crap that thing's ugly by noewun · · Score: 5, Insightful

    In more serious news, Dell will need to have Apple's marketing savvy to have Apple's success, and I don't think they do.

    --
    I am a believer of momentum and curves.
    1. Re:Holy crap that thing's ugly by rpozz · · Score: 2

      Yeah, they'll also need to sell an attractive, high quality product with good tech support. No chance.

    2. Re:Holy crap that thing's ugly by KevinIsOwn · · Score: 2, Insightful

      Way to provide evidence. Anyone can make a brash claim like that.

      If you look at Dell's past marketing endevours they have been quite successful at getting their products all over TV. They have been especially successful at creating memorable TV commercials, one of the more important aspects of marketing. (Dude, you got a Dell!)

    3. Re:Holy crap that thing's ugly by Chuck+Bucket · · Score: 4, Informative
    4. Re:Holy crap that thing's ugly by waynelorentz · · Score: 2, Insightful

      If you look at Dell's past marketing endevours they have been quite successful at getting their products all over TV

      Of course their products are all over TV -- they're buying ads! Buying a bunch of TV commericals isn't the same thing as marketing success. The Ronko Turnip Twaddler (or whatever) isn't a massive marketing success just because it's on TV all the time.

    5. Re:Holy crap that thing's ugly by LionMage · · Score: 4, Interesting
      Yes, I have. Although Apple has very low market share among all personal computer manufacturers, they have very large market share (well over 50%, last I checked) among all vendors of digital audio players.

      The iPod pretty much dominates the market for MP3 players. Making the iPod compatible with PCs was a brilliant move, and it'll take a lot more than Dell's share of the personal computer market to shove the Dell DJ down people's throats.

      Some market share stats for the iPod: There's been an explosion of iPod sales this year, fueled initially by the availability of an iPod version for Windows, and then later by a version that works with both Macs and Wintel PCs, and supports both FireWire and USB 2.0.

      And yeah, the Dell DJ really is ugly as sin.
    6. Re:Holy crap that thing's ugly by noewun · · Score: 3, Interesting

      Considering this shows the iPod at #1 in dollar market share and within 1.5% of #1 in total numbers sold, I'd say Apple's marketing ability is pretty good.

      --
      I am a believer of momentum and curves.
    7. Re:Holy crap that thing's ugly by KevinIsOwn · · Score: 2, Insightful

      Well actually Ronco's products are generally successes because of his marketing skill. I'm not saying just because you are on TV you will get sales. I'm saying that effective ads will get purchases, and if the product is solid more purchases will come as a result

    8. Re:Holy crap that thing's ugly by KevinIsOwn · · Score: 2, Insightful

      Lets face it, most of the people use /.ers know are fairly computer saavy. Dell has a reputation among many of the people I know who know nothing about computers as having good tech support. To a nerd, good tech support really just doesn't exist (Lets face it, we think we know more no matter what and will not be satisfied that we had to stoop to the level of tech support)

    9. Re:Holy crap that thing's ugly by maddskillz · · Score: 4, Interesting

      They might have had good tech support, but have you tried calling them lately? They have really cut corners lately. There corporate support is still good, but there consumer report is absolute crap.

    10. Re:Holy crap that thing's ugly by Guido+von+Guido · · Score: 3, Insightful
      Absolutely true.

      But you're comparing, uh, apples and oranges. They're in different industries, and oddly enough stocks in different industries often perform poorly. You should have compared them to another tech stock.

      Granted, I'm sure you could find tech stocks (even besides Microsoft) which have done better since then, but that doesn't make the comparison any better.

    11. Re:Holy crap that thing's ugly by zurab · · Score: 4, Informative
      USA (currently): 58%


      Not true. If you read the article you are referencing, it states clearly about the Q4 2002 sales of portable MP3 players:

      US Retail Dollar Market Share for MP3 Players Q4 2002 %
      APPLE 26.98
      RIO 10.13
      ... etc.

      The above is as far as dollar amounts. As far as actual units sold in the same quarter:

      US Retail Unit Market Share for MP3 Players Q4 2002 %
      RCA 12.95
      RIO 11.27
      APPLE 11.23
      ... etc.

      So, Apple generated the most revenue during 2002 Q4 among all other competitors in the U.S., but as far as units sold they are behind RCA and RIO.

      As far as your figure of 58%, it comes from the following statement:

      The latest market share numbers show the Windows version of the iPod is the most popular product, controlling 58 percent of the units sold, compared to 42 percent for the Mac version.

      This sentence is somewhat poorly worded (and taken a little out of context as well), but my reading is that out of all iPod sales, Windows version had a share of 58%, and Mac version had a share of 42%. Also as evidenced by the numbers presented, RCA and RIO are actually outselling iPod in terms of units sold. So, assuming those relative trends it would be impossible for iPod to hold 58% market share in unit shipments in the PC market.

      Having said that, I would like to see more recent numbers from 2003, and over a longer period of time than just one quarter. If anyone has seen such information or reports, it would be interesting to look at.
    12. Re:Holy crap that thing's ugly by netsharc · · Score: 2, Insightful

      IMO, It just doesn't look as attractive as an iPod.. only Apple can make hardware so sexy, and they (Dell) had to come up with something different to be "original". Unfortunately the iPod probably ranks as the world's sexiest MP3 player, and Dell can only settle for place 2, at best. And the way the thing looks, it didn't make it into the top-10 list.

      --
      What time is it/will be over there? Check with my iPhone app!
    13. Re:Holy crap that thing's ugly by cybrthng · · Score: 2, Interesting

      Corporate support is absolute crap. We buy 2500 pc's every 2 years and they can't get that right even though its a 2+ million dollar deal!

      Not to mention they can't re-brand anything and sell it correctly. We bought a 1 terrabyte clarrion storage system form them and went directly with EMC for another cabinet and 2 more terrabytes of space and had alot less headaches and hassles.

      It appears dell no longer has any talent, and what they do have is stuck on location and not answering the phones!

      Not to worry, compaq/hp is in a similar boat and they're work hard to get rid of them as well!

      The IT world in general blows. We let microsoft ship buggy software, we pay oracle millions to fix stuff that never worked to begin with, we buy overly priced purple nurples from dell and we work day in and day out to fix sh*t that shouldn't need fixing all because alot of the time the right people are not in the right place doing the job correctly the first time.

      Its all about MONEY and not a product anymore.

      Whatever happened to selling pride, selling a service and selling quality. Hell, the only company i see selling that image is Chevy and even they're in such a crunch they don't push it like they used to.

      oh well.

      Dell sucks, end of story. If they can't support an over priced 1500.00 pc how the hell are they going to support download music and 99.00 to 199.00 devices to the masses?

    14. Re:Holy crap that thing's ugly by nelsonal · · Score: 2, Insightful

      Yeah and a car is just a box that gets you from place to place, but I'd rather be seen in something like this, than something like this. Even if both will get me from place to place equally quickly (at the speed limit), economically, and safely.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    15. Re:Holy crap that thing's ugly by AKnightCowboy · · Score: 2, Funny
      In more serious news, Dell will need to have Apple's marketing savvy to have Apple's success, and I don't think they do.

      No, to compete with Apple you just need a rabid fanatical customer base that is content at paying higher than industry average prices for average electronic equipment.
      - Mac user. :-)

  3. Yet another music service? by elid · · Score: 3, Insightful

    What we need is a music service that doesn't impose draconian so-called copy-protection measures on its audio files. We'll just have to wait and see.

    1. Re:Yet another music service? by Hamhock · · Score: 5, Insightful

      What, may I ask, is draconian about the iTunes music store's copy-protection measures? I can put the files I've bought on my three Macs, I can burn as many CDs as I want and give them to my friends and family to listen to (or listen to them [the burnt CDs] on any other computer), and I can put them on my iPod. No, I can't share them with complete strangers, but I'm not likely to that with anything else I own either. It's pretty darned reasonable in my eyes.

      --
      Two Minus Three Equals Negative Fun -Troy McClure
    2. Re:Yet another music service? by fermion · · Score: 2, Insightful
      And that, for me is the issue. I want to with music what I have always done with music. I want to copy it, share it, and archive. I am not going to put it up on some peer to peer network and share it, but if five of my closest friends want a copy, I will not say no.

      This is the way it has always been. I buy an LP. I make couple of copies on tape for myself. I might make a few copies for friends. The LP is seldom played.

      Now, I am not a person who thought twice about spending a big chunk of change upgrading my LPs to CDs. And frankly I have little problem buying CDs at 15 dollars a piece. Before the RIAA began wasting the courts time I did it quite often. Furthermore if hi quality MP3s, or simliar format, say at least 256 kbs directly from the studio masters, were avaible and the price were cut to 10 or so, I would be all over that. As long as the formate was not encumbered.

      That is why I only bought a few songs from Apple. Why should I pay money for something that I have to burn and re-rip just to do with it as I please. What kind of degradation is going to occur. I can wait a few months and get the CD for 5 or 6 bucks.

      I'm sorry, but this protection racket has been tried in software. It only works sometimes, and only works well if you are a monopoly. It is stupid for musician to want a protection racket. I know in this age of wal mart and best buy assuming all their customers are criminals has destroyed the self esteem of the formerly freedom loving and self respecting U.S. resident, but how much more are we going to take?

      I pay for most music. I pay for most software. The companies seem to doing well. The ones that aren't are the small ones who succumb to the questionable competitive behaviors of the big one. Sell me a product that I can use, and I will pay for it. Assume that I am inherently evil, and no matte how cheap the product is, I will just move on.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    3. Re:Yet another music service? by redJag · · Score: 2, Insightful

      Yeah, when I buy a car I fully expect to be able to drive it at 140MPH through my neighborhood. If the car can do it, and I bought the car, I should be able to do it.

      When I buy a rifle, I expect to be able to shoot signs, lights, perhaps annoying sales people. The gun is very capable of doing said things, it would be wrong not to let me.

      I bought a computer and I deserve the right to hack into online banks because I can do it, with this computer, that I bought..

      When I purchase music I should be able to burn as many copies as I want, give them to my friends, host the files on streaming radio and shoot people with my rifle while driving my car through their neighborhood and hacking their bank account with my laptop.

      If you took this post seriously, give me your credit card number so I can donate some money to your incredible genius.

  4. Just wondering... by Smelly+Jeffrey · · Score: 2, Funny

    will we be able to sell these new Dell DJ songs on ebay?

  5. the sexy factor by sl0ppy · · Score: 3, Insightful

    apple has a history of being "sexy".

    dell has a history of being "boxy".

    somehow, i see their image working against them here.

  6. Another "Apple is our R&D dept." idea. by General+Sherman · · Score: 5, Insightful

    I don't know how many times people have seen this, but if it's ANYTHING like other PC companies that have tried to copy apple, they're usually quite terrible (such as www.buymusic.com).

    I highly doubt that this will have any effect, if any, on the iPod.

    --
    - Sherman
    1. Re:Another "Apple is our R&D dept." idea. by FosterKanig · · Score: 3, Insightful

      My worry is that is going to be one of those things that they throw in with the purchase of a computer, therefore the people won't need/want to buy an iPod. Thus eliminating sales.

      Side note: Some people at work were talking about buying a computer and Dell kept coming up, and then they would bad mouth Dell about their service. But they still bought from Dell because there wasn't and easier/cheaper alternative. Idiots.

    2. Re:Another "Apple is our R&D dept." idea. by piznut · · Score: 5, Insightful
      Dell is being smart, they are letting Apple basically test the market for them.

      I think Apple's original strategy with iTMS was to create a cool premium service that you coudld get only by buying a Mac...then later launch it for windows in order to capitalize on the whole market.

      Trouble is, the lag time waiting for the PC version of iTMS is so long that a smart competitor (Dell) has decided to step in and try to steal the hype.

      From a Houston Chronicle article:

      "Apple has said it will make the program available for the Windows operating system by the end of the year"

      It looks like there will be some interesting competition by the end of the year. That's never a bad thing for consumers as far as I can see.

    3. Re:Another "Apple is our R&D dept." idea. by Ancil · · Score: 2, Insightful
      PC companies that have tried to copy apple [are] usually quite terrible
      And they usually end up dominating in the end. Apple invariably tries to use its successful products (like iPod and iTunes) to sell its overpriced products (like computers).

      When iPod first came out it was amazing, but I never bought one because it wouldn't talk to my computer. Now iPods will work with PC's, but if you want the music service, it's Mac-only. Inevitably there will be a PC version of iTunes -- after it's too late and someone like Dell has locked up a 90% market share.

      It seems to be inherent in the Apple culture. The same shit happenned with FireWire. Apple had this hot technology over ten years ago, and their first instinct is to lock it up and not sell it to anyone except "Apple people". Years later, USB comes along and people say it's inferior technology. Maybe, but it's inferior technology you could actually buy.

      Seriously, why not let Apple do the R&D work? Once they finish, they let you take over the market.
    4. Re:Another "Apple is our R&D dept." idea. by LionMage · · Score: 5, Interesting
      In a recent Newsweek article, Apple let slip that iTunes for Windows has been moved up, apparently because development has progressed faster than expected. They're citing an October release, now, less than a month away:
      And Apple, NEWSWEEK learned, quietly informed some music insiders that it's moved up the date for expanding its current Mac-only iTunes for the vast universe of Windows-based PCs to mid-October. Apple couldn't be reached for comment.
  7. Picture by Anonymous Coward · · Score: 3, Funny

    There's a picture of the new music player, together with the bundled speakers here. Very nice styling :) Looks like they've combined Apple's iPod with Apple's G5 PowerMac in design terms.

  8. i bet it was the interns by obsid1an · · Score: 5, Funny

    You know it was the interns that thought this idea up.

  9. Apple blew this one... by Skyshadow · · Score: 5, Interesting
    I can understand why Apple decided to release their service as a Mac-only affair for the first couple of months, but I absolutely can't agree with it.

    Apple's stockholders should be storming Infinite Loop right now with pitchforks and torches -- in excluding Windows users, they went out and squandered the sort of lead (time-to-market wise) that CEOs have wet dreams about. And do you think they sold any more Macs than they would have otherwise? I doubt it...

    All in all, I think Dell is in a great position on this one *assuming* that Microsoft doesn't get away with another violation of antitrust law ("You must include a desktop link to our music software or we won't sell you any copies of Windows").

    I wonder what Dell will become if they escape from being Just Another Wintel vendor...

    --
    Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
    1. Re:Apple blew this one... by damieng · · Score: 2, Insightful

      This wasn't a case of Apple *excluding* Windows.

      If you've ever used the iTunes music store you'll know it's completely integrated with their iTunes software.

      Which is Mac only.

      And takes time to rewrite for Windows.

      --
      [)amien
    2. Re:Apple blew this one... by goat_attack · · Score: 5, Interesting
      Apple's working on a PC version of iTunes as we speak. It should be out in October I believe.

      A simultanious PC release of the iTunes Store probably would have led to widespread problems. (BuyMusic.com anyone?) And it would be tough to recover from the PR fallout of a disasterious launch. Better to do it right first, than fix it later (if only more companies worked this way...)

    3. Re:Apple blew this one... by cosmo7 · · Score: 4, Insightful

      I wonder what Dell will become if they escape from being Just Another Wintel vendor...

      Dell isn't just a Wintel vendor, it's the vendor. Dell has the biggest slice of the market and is the only company besides Apple actually making money from selling consumer PCs.

      So with this huge market share, what R&D has Dell contributed to the world? Absolutely nothing, except for their one invention: a tech support button on their machines which never worked properly and they longer support. Every single aspect of Dell's business is copied from other manufacturers. There is absolutely no innovation going on there.

    4. Re:Apple blew this one... by enigma48 · · Score: 2, Interesting

      I was speaking with my dad about this the other day and realized one small intangible benefit Apple has going for it.

      Before 2000, there were several reasons why "you need a Windows PC" to do/use something. There were very few (I still can't think of any) reasons why you needed a Mac and couldn't use Windows. (I guess a few Mac-exclusive games, some software, but very little mainstream stuff).

      Now, want an iPod? Mac only (out-of-the-box retail experience). Want to try out iTMS? Mac only. Windows support 'coming soon'.

      I doubt Apple bet its profitability on the idea that once they get a few "Mac only" tasks, they would win. But it was one of the many intangible benefits of their decision.

      If Apple began making everything Windows-centric first, they've just announced "Hey, Mac products aren't the way to profit" - which would definately affect their bottom line. Selling products/services windows-first might make them a few quick bucks on iPod/iTMS sales but they would be marking their computers with a big X. Don't underestimate the power of consumer opinion on purchases. ("hey, Sara's Apple computer is easy to use and can get all kinds of music...")

      I'm still not sure if I would have made the choice they did but I also would have skipped over a lot of the intangible benefits.

  10. Dell copies Apple AGAIN by Phroggy · · Score: 5, Insightful

    Any details on how the music download service will work? Subscription with free downloads but strict DRM, subscription with paid downloads and no/light DRM, paid downloads with no subscription but strict DRM, paid downloads with no subscription and no/light DRM?

    Pricing of the Dell Digital Jukebox? Less than $299? I hope so, considering how cheap it looks (compare cheap buttons and scroll wheel vs touch-sensitive buttons and wheel with no moving parts).

    --
    $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
    $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
  11. Re:This sounds what the industry needs by Anonymous Coward · · Score: 2, Informative

    Apple did it first with IPod and ITunes... how does that make Dell so brilliant?

  12. Is Dell the new Microsoft? by weez75 · · Score: 5, Insightful

    In the same way Microsoft decided they would try to be all things to all people, Dell appears to have its heart set on dominating all things electronic. An iPod wannabe, a flat-screen TV, and other home electronics? Microsoft once sold operating systems. Then came an office suite, servers, mice, games, ERP suites, and now a fabulous media center for the whole family.

    I'll stick to my iPod...

    --
    Of course we torture people, we need the information --Gen. Pinochet
  13. Re:This sounds what the industry needs by ibmman85 · · Score: 2, Insightful

    yeah. its called the ipod. and most likely the ipod is better considering dell always has problems with build quality. and their support sucks beyond belief... apple's support has to be better than dell's.. i own mostly pc's so its not that im a mac freak (well i am but im equally divided) but yeah i just dont trust dell

  14. The way I see it... by Tuxedo+Jack · · Score: 3, Interesting

    Dell's going to try to cater to a business model rather than what the customers want, just like with their PCs.

    If they (or iTunes, better yet) went and put stuff from Gainax, Toei, Viz, and many, many other anime companies, they'd make a bleeding _fortune_ thanks to all the otaku out there.

    But if the service is anything like their computers... God help anyone who joins. I know from experience; I'm a technology administrator at a local primary school, and we're locked into Dell. >_

    Even worse is that we're stuck paying three grand for their crappy Latitude D600s and that sweet new 17-inch Toshiba's five hundred less - three hundred, counting the upgrade to XP Pro.

    --

    Striking fear in the authors of godawful fanfiction, I am here, appearing in darkness, Tuxedo Jack!
    1. Re:The way I see it... by Anonymous Coward · · Score: 2, Funny

      If they (or iTunes, better yet) went and put stuff from Gainax, Toei, Viz, and many, many other anime companies, they'd make a bleeding _fortune_ thanks to all the otaku out there.

      Ha. ha. ha. You're fucking kidding me.

      Seriously, you have a really bad case of "I am the center of the market-itis". Next think you'll be telling me that NBC should drop friends and start showing tentacle rape in prime time. Get over yourself, you fucking twerp.

  15. Reputation is one thing... by Skyshadow · · Score: 4, Insightful
    Reputation is one thing, availability and mindshare is another.

    Apple squandered an insane amount of positive free press and a killer lead by initially releasing a "Mac Only" service. They could have gotten such a big headstart that people would think "Apple = Music" the same way they think "eBay = Auctions" -- that sort of mindshare is absolute *gold*.

    Anyhow, Apple has a history of being "sexy". Unfortunately, they also have a history of being "stupid", at least in regards to capitalizing on their innovative triumphs.

    --
    Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
  16. Re:This sounds what the industry needs by joeku · · Score: 2, Insightful

    "Dell, you are brilliant. Running everything from the music downloads, to an integrated portable player for those, skipping the entire idea of reliance on a physical medium. I predict BIG things for this."

    cough...

  17. Holiday Shopping Season...? by armyofone · · Score: 2, Insightful

    From the article...
    "We are expanding our product offerings and enhancing Dell.com, and doing it in time for the holiday buying period so important to consumers."

    Who is he trying to kid? I'd venture to say that the holiday shopping season is a lot more important to retailers and manufacturers than it is to 'consumers'.

    --
    "A revolution without dancing is... a revolution not worth having"
  18. Re:Compared to Apple's own by emilymildew · · Score: 5, Insightful

    Intelligent reasons why I'd choose a Mac over another machine? I get more done. I don't know how to explain it, but I get so much more done on this than I ever did on my PCs. And you know, there's something to be said for asthetics. I hear people make fun of this reason all the time, but why shouldn't I want to look at something pretty if I am going to be looking at it for long periods of time? What's wrong with wanting to see something asthetically pleasing when I sit down at my computer?

  19. Another Online Music Store? by peachawat · · Score: 2, Interesting

    This can pose a real threat to iTunes Music Store if Dell Music Store uses the same format as buymusic.com. That is, music "bought" from both stores can be used/played on one computer, in one portable player, seamlessly. And once the format catches on, here will come a windfall of many many music stores that use the same DRM encumbered format.

    Of course Apple has a better, more sensible solution. But it will not be able to take an onslaught of many online stores that use the same format.

    It's Mac vs PC all over again. This time it is important for Apple to dominate the online music market. Or licenses its ACC to other online music stores and portable players...

  20. Can You Say Apple Envy? by THotze · · Score: 4, Interesting

    Has anyone used a Dell PC lately? I've had to fix SO MANY fairly recent (ie shipped with Win XP) Dells that its not even funny. Now, admitadely, a MP3 player isn't as complicated as a space heater... *ahem* I mean, a Pentium 4 3GHz system... but, well, Dell seems to be almost entirley concerned with undercutting competitor's prices and offering slightly better #'s where it's the facts and figures that are a selling point (Basically, I figure that if you take an iPod, add 5GB of space and take $50 off their selling point, you've got what Dell wants to sell their device as). Of course, the catch is, it WON'T be an iPod, it won't have the same sex appeal, it won't have as nice of headphones, etc.

    I've been under the impression, however, that Dell was still by enlarge a corporate/business PC manufacturer. I'm wondering what Dell is thinking, trying to do this... even their PDA's can be explained as trying to expand themselves into a 'one stop shop' for corporate computing, like some sort of HP or IBM, but a MP3 player? Weird. And I can't see how they'd expect to get Dell-like margins out of this.... which makes me think they've probably cut quite a few corners.... everywhere.

    And my understanding from the Apple iTunes store was that the only way that Apple managed to pull it off was because of their goodstanding with the industry... being Apple and all. Were they a trailblazer making it easy for Dell, or is this just going to be a really inoperable service with none of the music I want?

    I guess we'll see.

  21. Counterpoints by Infonaut · · Score: 4, Insightful
    1) Apple had a lead (time-to-market wise) because they released the Mac product first. If they hadn't released the Mac product first, they would have no lead. It's all just vapor until you actually get the product out the door. Also, there are no guarantees that Jobs could have scored the distribution deals that he did if the Music Store hadn't been released Mac-only at first. This was a testbed not just for Apple, but for the labels.

    2) Apple's strategy has long been to survive through innovation. Just as 3M will always have copycats selling Post-It knockoffs, Apple will always be followed by the Dells of the world. Apple knows this; it's happened time after time in the past. But Apple's DNA revolves around being different. You can call it a marketing ploy, but it seems to be a part of the culture there. Dell has become successful because of its distribution model. Apple has become successful because of its continuous innovation. And just because Apple doesn't dominate the industry doesn't mean that it's not a successful company.

    3) Dell is in a great position to copy Apple. But Apple has far more experience at this game, in part because of that lead time you were referring to. Apple also has connections to the music industry that Dell can't match. In the end, it comes down to which company can implement their Windows music service in a manner that entices customers. The labels have had online music sites for quite some time now, and it wasn't until the iTunes Music Store came along that suddenly the popular wisdom flipped 180 degrees and everyone started saying, "Duh! This is so easy. Why didn't someone do it before now?" Well, perhaps it wasn't done before because it wasn't really as easy as everyone now supposes.

    4) I've been watching Apple get written off for the last two decades. Oddly, most of the reports of Apple's demise usually come right after they've created something new and innovative. The pundits always come out of the woodwork to declare that Apple is totally screwed now, because their competitors will surely copy them and eat their lunch. Damned if you innovate, damned if you don't.

    --
    Read the EFF's Fair Use FAQ
  22. Re:dell sucks by Skyshadow · · Score: 4, Insightful
    nothing better than selling generic computers at an extreme markup.

    Yeah, 'cause that's the secret of Dell's success.

    (sigh) I can tell this is going to become a "Dell sux!" and "Dell is just copying Apple!" thread, but the truth is that Dell is moving in a fairly purposeful way to fill an enormous gaping hole that Apple left in the market when they didn't release iTunes for the PC right away. When Apple loses all of that potential for market share to Dell, you gotta just come clean and admit: "Apple screwed up again".

    Dell has become an enormously wealthy company because they're good at taking other people's well-concieved-yet-poorly-implemented ideas and improving on them or making them easier to sell. This isn't a small deal -- hugely promising companies full of smart people have suffered from an inability to do this for ages (SGI, anyone)? From selling computers customized on the web to rebranding their own peripherals to packaging the right software, Dell's made one smart business decision after another.

    Anyhow, here's the real spin here: Apple fucked up, and now they're going to pay.

    --
    Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
  23. Lighting a fire under Apple's.... by Ibanez · · Score: 5, Insightful

    I wonder if this means Apple will get a Windows version of iTunes out sooner. With this announcement, and Dell's already well established consumer base, Apple's hopes of trying to capture the PC market might be thwarted if they don't act fast...

    Blake

  24. Re:Strategic move by Strudelkugel · · Score: 2, Insightful

    Some time ago I was talking to a Dell rep about a "media PC" that would be delivered with a drive filled with tracks. The customer might pay $1000 more for a huge music library on such a mahine. He said they looked into the idea, but the time it took to load the drives would have cost too much in production time.

    Offering their own player allows them to use the razors/blades model. I would guess they will sell the player for a fairly low cost, certainly less than the iPod, then make a decent profit on the music service. To the extent that Dell is getting into consumer services, it is something new. But, they are also following a very old and establshed model, which is something they are good at. The key is the oppressiveness of their DRM model. If they are as flexible as Apple, then Profit!!!. If not, then I'll have my doubts.

    --
    Imagine how much harder physics would be if electrons had feelings! -Feynman, maybe
  25. humans are 2nd class citizens by Doc+Ruby · · Score: 2, Interesting

    How come Apple iTunes and this new Dell service are exempt from DMCA? Live365's rules for humans quotes some of the many ways the DMCA prohibits download on demand, even if the uploader owns all the rights. But their rules for corporations don't mention these DMCA restrictions:

    i. You may not include in your Internet Radio Programs specific sound recordings within one hour of a request by a listener or at a time designated by the listener.
    ii. In any three-hour period, you should not intentionally program more than three songs (and not more than two songs in a row) from the same recording; you should not intentionally program more than four songs (and not more than three songs in a row) from the same recording artist or anthology/box set.
    iii. Continuous looped Internet Radio Programs may not be less than three hours long.
    iv. Retransmissions of Internet Radio Programs may be performed at scheduled times as follows:
    a. Internet Radio Programs of less than one hour: no more than three times in a two-week period;
    b. Internet Radio Programs longer than one hour: no more than four times in any two-week period.
    v. You should not publish advance program guides or use other means to pre-announce when particular sound recordings will be played or the order in which they will be played.
    vi. You should only include in your Internet Radio Programs sound recordings that are authorized for performance in the United States.
    vii. You should pass through (and not disable or remove) identification or technological protection information included in the sound recording (if any).

    Why are corporations, like Apple and Dell, allowed to exercise rights inherent in their property and licenses, while the People are prohibited?

    --

    --
    make install -not war

  26. that's exactly what this market needs by Richthofen80 · · Score: 2, Insightful

    ...competition. Apple's pricepoint is too high. Hopefully, competition will bring the prices down. How about a rebate if you sign up for the service, to make the hardware cheaper.

    --
    Reason, free market capitalism, and individualism
  27. Time for a 'trade dress' smackdown. by phillymjs · · Score: 3, Interesting

    Must everyone follow a successful Apple product with their own half-assed, 'me too' version of it? This is why Apple now attempts to patent or trademark everything they do, people!

    This Dell thing (the "metooPod"?) looks similar enough to the iPod that maybe Apple should seriously kick around the idea of filing another 'trade dress' suit, the way they did to take care of the Future Power e-Power or the eMachines eOne-- I mean, since practically everything else Dell makes is dark in color, it seems mighty suspicious to me that this is white. The screen size and placement looks almost identical. From the photo I've seen it also looks like the GUI is pretty similar. I see they've taken pains to move the battery gauge from the upper right corner (where the iPod has it) to the upper left corner-- reminds me of the difference between the Apple menu and Start menu.

    At least the iPod has enough mindshare amongst the target market that no amount of B.S. marketing from Dell will make people think they did it first (I still remember Michael Dell's bullshit claim that Dell was the first company to build wireless networking into their laptops). The only way Dell will move very many of these things is by irrevocably bundling them "free" with their systems. I predict we'll start seeing a lot of them on eBay after a while, and then the product will die a quiet, relatively quick death like Dell's iMac wanna-be, the WebPC.

    ~Philly

  28. Labels would not have allowed it. by willy_me · · Score: 2, Insightful
    Apple squandered an insane amount of positive free press and a killer lead by initially releasing a "Mac Only" service.

    The record labels never would have gone for a Windows service. By limiting it to Mac users they were limiting the scope of the experiment - basically just checking to see if it was a good idea.

  29. Actually, they did innovate: by lpret · · Score: 2, Informative
    They created the direct-selling model for PCs. Everyone else had always sold their computers at Radio Shack or whatever electronics store they could, while Dell cut out the middlemen and used that cut to lower their costs. It's not an invention per se, but it's an innovative way to do business that had not been exploited in this market yet.

    Kudos to Michael Dell.

    --
    This is my digital signature. 10011011001
  30. Revolutionary? by sekabe · · Score: 2, Insightful

    "We are revolutionizing technology for our customers -- again." How is a new digital media player so revolutionary, if Apple already has one?

    --
    "Great spirits have always found violent opposition from mediocrities." -Albert Einstein
  31. Absolute Bull.... by Brian_Ellenberger · · Score: 2, Informative

    "So with this huge market share, what R&D has Dell contributed to the world? Absolutely nothing, except for their one invention: a tech support button [theregister.co.uk] on their machines which never worked properly and they longer support. Every single aspect of Dell's business is copied from other manufacturers. There is absolutely no innovation going on there."

    Bull. How many major PC makers did PC advanced PC customization before Dell, where you pick exactly what components you want from Monitor to Video Card to Speakers? Dell also led the way in direct customer sales. And their supply-chain is one of the best of ANY company.

    Brian

  32. good luck by goon+america · · Score: 2, Interesting
    As much as I loathe Dell and love Apple, competition can only make the market better.

    What would I do if I were Apple right now? Start selling iPods at cost. 'Course, Apple's got its nose too high in the air to ever consider such a thing, and that's what burns them every time.

    sigh...

    1. Re:good luck by burns210 · · Score: 2, Insightful

      ya, silly apple! they produce the number 1 selling mp3 player AND make a nice profit on every sale. What are they thinking?

      Apple does not, and will not, price cut to become the lowend(and often low quality) computer maker. They sell you quality stuff, and they charge you for that quality.

  33. Will the RIAA get a clue now? by MongooseCN · · Score: 2, Funny

    RIAA exec 1: Look! Companies are selling music online. They are giving their customers what they want and making money. Logically this means we should do one thing.

    RIAA exec 2: Of course! Continue to sue our customers!

    RIAA exec 1: Because only WE know what's right for them!

  34. Re:This sounds what the industry needs by commodoresloat · · Score: 2, Funny

    He said a company not traditionally involved in the music business. And we all know that Apple has been in the music business ever since they were distributing Beatles records.

  35. What I want in a portable music player by sirshannon · · Score: 2, Interesting

    I want something that RealOne Rhapsody will work on. I don't really care to copy or download music, I just want to hear it on demand whenever I want to hear it. Rhapsody works great for that, a good price, the selection is pretty large, I can install the program whereever I want but I can't listen to it in the car yet. Put it on a portable with a wireless connection and I'm there.

  36. The Best Thing About This: Dell vs. Microsoft by Nova+Express · · Score: 4, Insightful

    If both Dell and Microsoft are going to come up with their own "let's rip off Apple" music service, that means the two of them will be competing with each other. Oddly enough, Microsoft doesn't seem to like it when customers compete with them. And let's face it, a Dell/Microsoft split rift would be an annoyance for Microsoft, but a DISASTER for Dell.

    If I weren't so convinced that both of them were going to release DRM-crippled, dead-on-arrival, inelegent and unwieldy abortions in trying to ripoff iTunes, I'd say this has the potential to be interesting. As it is, I suspect both services will be dead (and iTunes still doing very well indeed) by mid-2005 or so...

    --
    Lawrence Person (lawrencepersonh@gmailh.com (remove all "h"s to mail)

    http://www.lawrenceperson.com/

  37. Re:dell sucks by GlassHeart · · Score: 4, Insightful
    Apple fucked up, and now they're going to pay.

    Really? The general assumption, even among those who are defending Dell here, appears to be that Dell is reacting to Apple in this case. Apple announced the iTunes Music Store more than four months ago, and have been working on the PC version of iTunes at least since then. They thought they could get it ready by the end of the year when they announced it, which means Apple thinks it takes at least six months.

    Since there are less then three months left (you can't finish it right on December 25 to make it to this Christmas shopping season), the Dell PC-side client likely has to be developed in more haste, and yet has to be deliberately somewhat different from iTunes. Dell is not known to have a proven server infrastructure for a music store ready. Dell is not known to have micropayments worked out with credit card companies. Dell hasn't announced the price, size of catalog (or even if any major labels have signed on!), battery life or capacity of the device, and you already think Apple is going to pay?

    Let me ask you another question: how will the Dell device connect to the PC? If they use USB1, then it'll be significantly slower than the iPod, and "full sync" will be a real pain. If they use USB2 or Firewire, then they're limiting themselves to a much smaller set of PC customers with recent PCs (like Apple, except Apple has Mac users).

    So unless you're a Dell insider and know all these details, how can you possibly pick a winner right now?

  38. They're darn close to cost... by jpellino · · Score: 2, Informative

    check out the cost of the hd that's inside an iPod and they're not making much at all on these things.

    --
    "Win treats sysadmins better than users. Mac treats users better than sysadmins. Linux treats everyone like sysadmins."
  39. Success. by thatguywhoiam · · Score: 4, Insightful
    You know, if you bought EXXON stock and APPLE stock when apple went public back in 1982, you'd be WAY AHEAD with EXXON!

    I don't need to look at your referenced chart. I'm sure that Exxon has some stratospheric numbers, like a lot of oil companies.

    What I'm curious about is your idea of 'success'. The idea of 'success' in Dell's culture as well, for that matter.

    I hear Michael Dell talk in interviews about the state of the industry and his predictions. What immediately strikes me is the fact that his comments are 100% economic. That is to say, all he talks about is where the money is going, essentially. He never talks about actually doing something good. You know, advancing the state of things? Never. Just money.

    So whether you think Apple is successful or not entirely depends on your worldview of success. I would submit that Apple is one of the most successful companies of all time.

    I base this not entirely on financial performance, but rather, a combination of fiscal prowess and the quality and impact of the things Apple has brought into the world. At the end of the day, what really matters in this kind of industry is the work you've done, right?

    I mean, if you really go back to the list, the list of things they've introduced to the mainstream is just staggering. The first mainstream PC. First mainstream mouse. Laser printer. Desktop GUI. Multimedia, in large part. It goes on. Of course Apple is also the crazy artist of the industry. They produce brilliant things but can be absolutely taciturn and overly sensitive and stubborn and... well you get the point. Apple is to Peter Gabriel what Michael Dell is to Garth Brooks. Or something like that.

    Dell doesn't do any meaningful work. They just box 'em up and ship 'em out. That's fine, there's a need for that, and its in a million corporate office farms. For good consumer stuff you can do much better. And when you ask Michael Dell about innovation he thinks that means branching out into areas others have been successful in already. He would, I suspect, look at you blankly if you suggested that he was copying Apple; he'd say it was just 'industry trade winds' he was following.

    Success is not just how much money you make - you can't measure it that way. It's a quality thing.

    --
    If Jesus wants me it knows where to find me.
    1. Re:Success. by Stu+Charlton · · Score: 3, Insightful

      I used to think Dell did meaningful work: they had high quality boxes for cheap prices. This was around 1996-97. Then Dell skyrocketed... and and I switched to a Mac.

      Your comments on success are well taken. Economists and businesspeople often view profit maximization and financial results as the end of a business, but the reality is that this is the "mode" of the business - it says nothing of what the business actually does, just the constraints that it is under (it needs to be profitable).

      At the same time, there is concern of a business' sustainability if it is not profitable enough. Apple, for example, has not been particularily profitable lately, which means while they're not decaying fast, they're still decaying in a sense: they're not covering their future costs adequately. This may change, but it is a valid concern, especially to long term buyers of Apple products and services.

      Unfortunately, the over-emphasis on quantitative measures has caused a distortion of what "success" means everywhere. Financial analysts even sometimes go so far as to scorn anyone that actually cares about what a business does instead of a dispassionate look at numbers. This ignores another reality: businesses are simultaenously social and economic institutions. One can't get rid of that social aspect (though they may try).

      --
      -Stu
  40. Re: iMusic - Mac only by King_TJ · · Score: 3, Interesting

    Actually, I believe it was a combination of the two. I saw a few recording industry quotes where they made it fairly clear that the only reason they gave Apple the go-ahead to sell their music online was because the limited market-share of Apple Mac users made a perfect trial audience. If something went horribly wrong and the public hated it, they could save face by knowing 95% of the public never used the service to begin with. It could easily be brushed aside as a failure only because PC/Windows users didn't get a chance to be a part of the program.

    Once it was proven to work (and sell well), Apple was free to go ahead with developing a PC version of the music store without record company backlash.

  41. It was 1997. by Xenex · · Score: 2, Informative
    Thank you As the Apple Turns!
    "...in 2001, Michael Dell told BusinessWeek that Apple should liquidate all of thir assets and close down shop."
    It was actually 1997. Apple of 1997 was a very different company than Apple of 2001. In 1997, Jobs has just taken back power, and the iMac had yet to be released...