Berkeley Grads' Identity Data Stolen
yali writes "Did you get a graduate degree from Berkeley? Or maybe you just applied but didn't go there? If so, your identity may have been stolen. A laptop was stolen containing names, social security numbers, birthdates, and addresses of grad students, alumni, and applicants. University police suspect that the thief just wanted the laptop, but the irony of California's mandatory notification law is that the thief may now know they have something even more valuable. Berkeley has set up a website with information on the breach."
Personal data need to be treated as government certification of Secret documents, or at least give it Collateral classification level treatment. When personal data is checked out and allowed to be placed on laptops or other portable devices for removal from the central location where the data is stored, personal responsibility needs to be ensured and access should be confirmed by 1) need to know basis and 2) those who are trained to undergo training with confidential data.
Granted, this will not prevent all leaks as even the State Department, CIA and FBI have had problems with missing laptops, but they are getting better about data confidentiality and security through training and implementation of protocols designed to limit leaks and unauthorized access.
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This is a pet peeve and it is just getting worse.
Why does a school need our SSNs? Why does anybody outside the government?
Here in Minnesota, I need to provide my SSN now just for fishing and hunting licenses. WTF?
It could be worse, it could be Monday.
Oh, HELL no, I just applied there!
Windows, love it or hate it, makes it very easy to secure your data on a laptop. Just right click, and buried somewhere in there (Advanced options or something) tick the Encrypted option.
Better still, just create a directory (C:\Encrypted), and encrypt the folder, and all subdirectories.
Of course, there are issues with losing the encryption key, but as it's a laptop, and probably only has the one harddrive, I would expect the person to be keeping a backup somewhere else.
Get your own free personal location tracker
Talk about your OpenBSD (Berkeley Social Data)...
Karma: Excellent Birds (mostly as a result of listening to Laurie Anderson)
Let's hope the sheer amount of identify theft problems will spearhead a push for more privacy protection.
I don't just mean everyone gathering less personal information, I also mean making sure that what they do gather is adequately protected. You have a resonsibility to your clients, customers, whatever.
Assorted stuff I do sometimes: Lemuria.org
It seems like this could be solved with a public database of SSNs and birthdays. Once you list yourself, you can tell credit bureaus and banks that this information has been widely published, and therefore anybody who acts like it's a secret is negligent. Civil disobedience for the information age.
I am too chicken to go first, though.
With all this personal data getting stolen (and the tinfoil crowd will hate this) the only way to avoid a complete infoclypse may be to actually appear somewhere in person and have your identity biometrically certified when you apply for credit.
These leaks aren't gonna go away, so we'd better start finding ways to make them irrelevant. Sure, it'd be inconvenient and raise privacy concerns, but I'd rather have my prints on file than have my bank accounts cleaned out and credit ruined with little, if any recourse, solely due to someone else's blunder.
[/blockquote][I]...but the irony of California's mandatory notification law is that the thief may now know they have something even more valuable[/I][/blockquote] And in another twist of fate the theif is a hardcore slashdotter.
Just give everyone affected a new SSN!
Never touch an Irish man's Guinness!@#
If the headline were about a state university or a community college instead of Berkeley, the Slashdot Losertarians would be coming out of the woodwork claiming "That's why we need to abolish these 'unconstitutional' colleges". Since it is about a private University, the Losertarians probably won't say a word here about it "except, perhaps that California's mandatory notification law is 'unconstitutional' and should be abolished". Maybe they don't want people to know that maybe they're wrong about privatizing everything?
I kid because I love. What other university lets you major in "crispy" ?
StupidChildren...the reason jesus is crying
Identity information is only useful to people who know how to perpetrate identity theft. If this crook knew how to do this the chances are he'd already have looked. And he has to realise that it is the laptop he stole.
It's a problem if he knows this and knows someone who knows what to do with the data, but at least with disclosure the victims know they are at risk.
No, my identity may have been copied, but my identity certainly wasn't stolen.
Can someone post all stolen data here for proof?
Unless they have no idea what specific data was involved why not just send these people a letter?
As I read the law personal notifcation is not only allowed it is prefered. The complants about "now the theves know they have something valuable" seems like it is more a result of the choice to hold a press conferance and save the cost of a lot of stamps.
Well, during my undergrad years at an unnamed university...oh what the hell...The University of West Georgia, I worked in the ITS department on campus which was responsible for all the applications in our internal system called Banner (a big freaking waste of money for an Oracle Forms application..but that's another discussion for another day).
Anyway, my role was to prepare reports for various people around campus. For example, if a student organization required a given GPA for membership, their faculty advisor could request a report of all students meeting the criteria.
The thing that most amazed me when I started working there was the complete lack of respect for people's social security numbers and birthdays. Any professor on campus could get pretty much any information he or she wanted.
Even more brazen than this activity was the infrastructure on campus. Every user ran their applications over a telnet session. Yes....telnet. I demonstrated to my boss how easy it was to run a packet sniffer and catch social security numbers as they went across the wire..but all my concerns fell on deaf ears. I also showed them how SSH could be used as a direct replacement for telnet but again...no one seemed care.
I then wrote a letter to the editor of the University's only newspaper describing the lack of respect for peoples' personal information, but the letter was never published. When I e-mailed the student editor and asked why my letter wasn't published, she said she was asked by the administration not to run it.
I graduated in 99 so I'm not sure if any changes have been made. I would love to know.
Why was that amount of personal data allowed to be on a laptop in the first place?
Late last year, GRCC had three laptops stolen from the Payroll department. To get there, you have to go to a specific hallway, on a specific floor, in a specific building.
Methinks it was a targeted effort.
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Why was all of this on a laptop?
Sensitive information should be placed in a central repository and then encrypted and guarded. The mere fact that someone can download this to a laptop shows that their mindset is that this information is just normal stuff like a word document. Before you can have true security organizations need to get this first.
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Here in Minnesota, I need to provide my SSN now just for fishing and hunting licenses. WTF?
I have done it a number of times.
Federal law mandates your SSN is a private and the only organization that can legally require you to disclose it to them is a branch of the Federal government.
Next time tell them you are not comfortable giving out that information. If they give you shit and are not a private organization ask to speak with a manager, explain to him and if he still refuses ask to speak with his manager, etc... I did this until I talked to someone at the fish and game dept to get a 5-day fishing license in Colorado. Once the guy heard from the "horses mouth" so to speak to sell me the license he apologized and sold it to me.
My father, a paranoid man, refused to give his SSN to the DMV and they refused to register his car. He waited in the lobby until he talked to the commissioner of the DMV and they promptly apologized and gave him his plates.
You don't ever have to give it out to a non-government agency but your refusal will be an inconvenience.
Maybe the laptop thief was actually the same wiley hacker at Harvard Business School.
Dossy's Blog
Are hunting and fishing license not awarded by the gouvernment
No they are State issued without any goverment involvement.
My school has switched from using Social Security Numbers to our unique numbering system. I can use this number in everywhere where I used to use my SSN when logging into secure sites, signing up for university classes, etc... Even my state of Virginia changed over from SSN's on the license to "Customer Numbers" which mean nothing to anyone who doesn't need to know my ID.
Something tells me the whole thing was on Excel.
There is absolutely no reason to have anything like this on a laptop. If there is some reason one would need the information from a laptop, you can access it from a server using a client that won't make a local copy. Ridiculous.
They will need one eventually.
Without an SSN you can't get financial aid. I was born on a commune near the Canadian border and didn't have either a birth certificate or SSN for many, many years.
Eventually I got the opportunity to go to Moscow. It took me almost 2 years to get a passport. Needless to say I missed the trip.
I then applied to college and got accepted. Since we are dirt poor I applied for financial aid. They promptly said, sorry you are not enlisted with the selective service. I said no shit. They said no money. I then went to enlist with the SS (selective service) and they said "who the fuck are you, what do mean you don't have an SSN, get one and come back." I finally got a SSN when I was 17 years old, enlisted Selective service, got financial aid, went to UCLA and now am your typical suburban programmer with a wife and family (my way of rebelling against being born in the fucking woods).
The moral, get your kids a SSN. Don't punish them because you hate the government.
Is it just me, or is this like the third story of personal information being stolen from California universities recently? WTF is going on over there?
As an aside, my girlfriend lives in California, and someone opened a credit card in her name soon after she had sent in applications to several California universities applying for grad school.
Ironically, the word ironically is often used incorrectly.
I don't use my own identity anymore anyway.
Unless there is going to be an unconditional format of the hard drive in question, either the thief or the fence (i.e. buyer) would have discovered the data eventually. Given that it's most likely an MS Access database, it shouldn't be too much of a problem extracting those numbers from the file.
In the event that difficulties are encountered, it's not too hard to find someone on the black market who will crack the information (e.g. brute forcing login passwords to gain access to whatever that follows.)
Any irony obtained by the law will only accelerate what would have occurred normally.
If you lost your ID, it was a simple matter to go down to Student Accounts and get a new one for $10. But since the SSN is used as an ID, the old ID card couldn't be deactivated and the missing one could be used by whoever found it.
Thankfully, last year they switched from using SSN to a 12 digit ID number generated by the college. However, "lost" cards are still usable
Free MacMini
Some schools are beginning to move away from SSN in the wake of identity theft. I work for Kansas State University and we have been working on this for a couple years. And while it might sound simple on the surface, there are a lot of software systems and departments involved.
Everyone now must use there eID to access email, the central unix servers, use K-State Online, and a host of other services.
The general idea is that a person is assigned an eID and a dirkey. The eID may change in the future, but a single person is guaranteed to have only one dirkey over their lifetime. The dirkey is a CHAR(12) primary key in Oracle.
From my experiments with the Windows encryption, it's not too difficult to break by moving the file to another directory.
A better protection for sensitive data on a laptop is offered by IBM. In addition to needing to replace a chip to change the BIOS password, as is common on most laptops, IBM encrypts the harddrive so without the BIOS password which sends a bigger password to the HD, the data cannot be accessed -- even if you change the BIOS password with a soldering iron.
Keep that in mind next time you are carrying around a laptop full of other people's personal data.
At the state university I attended, the librarians had access to all of a student's personal information (SSN, etc).
If you just slip and fall on the grounds of a business, you can expect to make a couple 100 Gs for "mental suffering". Why not do the same here? People should get together and file class-action lawsuits left-and-right. Then watch the companies scramble to protect the data.
Don't get me wrong: I am dead against frivolous lawsuits. But the language of financial pain is the only language these businesses understand. "Morality" is a word that is not there in their lexicon.
Wow. These poor guys will be branded as Berkeley alumni for life.
Dell also has this on the lattitude D410, D610 and D810.
The Cal website indicated that "Other small groups who will be notified individually" are affected. Has anyone heard if includes recent post-docs?
It's nice to see that Ian Goldberg is back to its old self.
I can't seem to find it yet, anyone have it?
cyn, free software and *nix operating systems enthusiast.
I took my GRE Saturday and Berkley was one of the schools I checked off to receive my scores... Ahwell, the thief will be long gone before my info gets there... ;)
Maxim: People cannot follow directions.
Increases in truth directly with the length of time spent explaining them
Los alamos national lab, contrary to the implied conclusions of all its bad press and false accusations, has in fact shown that the removable disk method is an excellent means of both tracking secret data and minimizing copies of it.
And even better approach is to make it even easier for people to maintain their data in secure forms without inhibiting their use of it. A good example of this is the macintosh laptop. Every macintosh laptop can transparently AES128 encrypt the users home directory and decrypt it upon log in. Of course you can set that up on a linux or Windows machine, but that's not the point. The point is it's already there on every mac ready to go by chekcing a box. It's not something that one has to spec. If you have to trasnfer the data to another machine you dont have to worry about setting this up. Co-workers know your machine has it. It departments can even enforce its use without penalizing the user. Ubiquity and ease of use is the key to getting encryption part of peoples work habits.
I work in aplace where wireless internet connections are not allowed in the building. Yet when I go on travel I use it. Like everyone else I have to remember to turn off the wireless in the laptop before jacking into the building ethernet. So do you think people remember to do that. Well a lot of the time yes but many times no. but with a mac laptop its trivial to configure it so the wireless and ethernet adapters cant be on at the same time. it's impossible to forget. By the way my company spends money to pay people to walk the halls with wireless sniffers and has to discipline workers that forget. All of that is lost productivity as well as the security exposure.
So in conclusion, any company that is concerned about data security that does not use macintoshes is wasting its money. Sure you can make a windows system secure but its the little daily things that keep it secure.
Some drink at the fountain of knowledge. Others just gargle.
Personal data need to be treated as government certification of Secret documents
First, I think you mean classification, not certification.
Second, there is a reason and a definition behind each classification. For example, the definition of SECRET according to the Defense Security Service (available here (scroll down)) is as follows:
SECRET. The designation that shall be applied only to information or material the unauthorized disclosure of which reasonably could be expected to cause serious damage to the national security that the original classification authority is able to identify or describe. (emphasis mine)
Nutshell: yes, personal information should be protected; no, it does not warrant the same protection as classified information.
or at least give it Collateral classification level treatment
Finally, Collateral is not a classification; it is a category of information classification. Our friends at DSS clarify the issue here:
The current classification system starts with three levels of classification (Confidential, Secret, and Top Secret), often referred to collectively as collateral.
Please do some research before providing erroneous information. (For many years I worked in positions where I was required to know these things.)
I want to drag this out as long as possible. Bring me my protractor.
HOW is the parent overrated?
/. mods.
I was responding to a question asked about the post.
WTF is wrong with
By the way, this is overrated, flamebait, whatever. the parent should have been left alone as it was directly related to not only the story topic but also the question asked.
Yeah, but IBM's been doing it for years, and the Thinkpads are still built better (without really costing more for corporate and edu). Thinkpads just work. The only other company putting as much thought into Intel-based laptops is probably Sony, and they don't really have support for enterprise customers.
This kind of thing just ticks me off no end. Some Berkeley bureaucrat leaves a laptop in their car, which will no doubt result in 1000s of stolen identities, lives ruined, tens-of-thousands of wasted hours? and they?re likely not even going to get a slap on the wrist. Personally, I?d make any individual who is responsible for this kind of thing financially liable for damages. I?d also try them for criminal negligence and possibly for aiding and abetting fraud. Then I?d let each person who has their identity stolen take one swing at them with an aluminum baseball bat. Currently, there?s just no accountability for this type of thing.
Interested in a Flash-based MAME front end? Visit mame.danzbb.com
Prohibit the various uses of sensitive data to control where it goes and what can be done with it.
Sensitive information simply shouldn't exist in any permanent form on physically insecure devices like laptops, pdas, flash drives, phones and blackberries.
Now they can unsuspisciously order large numbers of Ayn Rand novels in bulk, which I'm sure was the entire reason behind this theft.
Does every university have a laptop filled with various pieces of carefully organized identification?
Why a laptop? To make it easier to steal? I'd imagine they would have this kind of information, encrypted on a computer that was bolted down, with no monitor that could be accessed with seperate passwords for encryption/login. From now on they should only allow log in with a parallel port behind glass. That'll learn em!
Were they creating a package for the thief? A clever lunchbag of id theft?
All the Berkeley punks were playing D&D and contemplating murder and were too busy to notice the shiny laptop that controls the entire school through its cunning rolls, was taken by the chaotic good thieves of the night!
A crime for MacGruff, to solve! Hooray!
[cx]
This would be the *third* time that a University has 'lost' my personal information as an applicant, either for undergraduate or graduate applications, during the last 4 years.
Perhaps future applications should seriously consider refusing to provide a SSN until they make it though the admissions process.
I'm still waiting on real data privacy laws too, even if they are California only.
(Ok, well, scary for Lecithin, funny for the rest of us...)
the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff
So what is the answer? Consider the following:
-An application requires that the user be able to process personal data about clients.
-The Social Security Number and other "sensitive" data is required by US government.
-The application must work across a wide geographical area. The application is on PCs that although locked up in buildings, could be stolen.
-Regardless of connectivity the data application must perform all functions, access all historical records of the client. So it must have some sort of local cache to enable work when connectivity is not available. (Yes, there are many places where reliable high speed network access is not available.)
-Data is reported periodically for aggregation by encrypted synchronization to a central repository.
Considering this, what does one do?
What local cache of the data could you possibly use and how would you secure it?
If someone steals the pc, how would they NOT be able to get into it? And how do I secure hundreds of pcs spread over hundreds of miles that are not connected to a single network?
If I encrypt individual fields in the local database, how do I know when I have done enough of them?
For that matter, what if someone steals the entire central database repository? How would it be possible to guarnatee they can't get it?
I'm dealing with shades of gray- when is the gray dark enough?
There's an epidemic of identity theft across the country. Many thousands of American lives are being ruined overnight by theft and fraud. International crime syndicates, including the huge Russian and American mafias, are directly involved. Where's the FBI? Busy working on the Patriot Act to protect us from "terrorists". Thanks, Ashcroft, and, er, uh, who's that guy who replaced you this year?
--
make install -not war
The problem isn't securing the information better, the problem is the information is your enemy. Security is an oxymoron in this case, no matter how well you lock down the systems there's nothing keeping someone inside from stealing information.
It's like everyone has their own poison being stored by someone else. The problem isn't who's storing your identity, the problem is your identity is a vulnerability!
Until a non-vulnerable identity is made, organizations should respect people's privacy even if it comes at the cost of anonymity.
"And we have seen and do testify that the Father sent the Son to be the Savior of the World"
1 John 4:14
Last summer, I received a letter from the University I attended. They said that a computer system containing records for just about all current and former students had been compromised, and that it was possible our personal information (including SSN, etc.) had been stolen.
This is obviously not a unique situation.
"You spoony bard!" -Tellah
I will personally champion the cause of retinal scans as the only valid form of identification, as shown in the book/film, Minority Report. Sure, that will mean having a national database of retina biometrics, but this will be impossible to fake as long as the scanners are powered by a serious, closed-source platform like Longhorn, and equipped with bombs so that the Orrin Hatch can blow up offending units.
In other news, as of 8:00 am this morning, I have filed my application with Berkeley's optomology program, hoping to specialize in ocular surgery.
Silly me for having applied there in the fall of 2001 for a graduate program. How long do they really need to hold onto my data when I told them I was going somewhere else? I suppose just in case I apply for something else again.
Their Identity FAQ is useful, but the number they list to call to see if your name was on the laptop just plays a message. They also claim they'll try to contact everyone who's name may have been compromised.
Identity fun.
You're not "their customer" so therefore you have no recourse. See: ChoicePoint and the 145,000+ people they screwed over.
States are government and have government.
So the fishing license is a government issued document, but it is not a FEDERAL license, it is only good in the state issued.
Half of writing history is hiding the truth.
The best way to fix the problem would be if all that stolen information got published on FTP or USENET or torrents. The outcry from 1 million people would finally get things fixed, especially if some of them were of the elite class.
So, info theives.. You up to it?
Steal as much personal info as you can, and publish it. The free-for-all should be fun to watch.
Starman97@Gmail.com (bring it on spammers)
Encryption takes 5 minutes. It's bad policy to need to schedule encryption, and its bad policy to keep the data on the laptop before it's encrypted, even for a day.
Many graduate students draw salaries that are taxable (Teaching Assistants, Research Assistants, etc) and an SSN is required for tax reporting to the IRS + Franchise Tax Board.
The US seriously needs a data protection act, get with the times..
This comment does not represent the views or opinions of the user.
and one who was notified that my information was stolen, I say: The best way to protect yourself from identity theft is to just remain so far in debt that if your identity is stolen, the theives get all those calls from the creditors. I say, please, someone, steal my identity!
Setting his threshold to 5, Sparky eliminated most of the trolls on /.
Got my PhD in 2002. I called the hotline at Berkeley and my name was on the laptop. Ahhh - the benefits of a Berkeley PhD.
Establishing a secure national ID is a politically loaded issue and not likely to happen soon. I'm not proposing that. It seems that we could substantially limit the danger of identity theft, and the motivation to steal IDs, if we merely gave up the convenience of being able to establish accounts and/or credit by phone or mail using nothing more than name and SSN.
I'm not proposing that you can't use your credit card to purchase by phone or by net, but rather that one shouldn't be able to use only a name and SSN to get a new credit card.
Legally, the only change needed would be a regulation establishing minimum ID requirements for banks and creditors required to establish new accounts. The minimum requirement must include a face-to-face meeting and one or more corroborations of identity.
I suspect that creditors may be the only ones opposed to the idea because they profit from easy credit, despite fraud and ID theft.
Note that my proposal does not prohibit businesses from using SSN as a database key to locate your record. Abhorrent as that practice is, it's too embedded to ever eliminate now.
Granted, this proposal doesn't eliminate all the risks of identity theft, nor eliminate all the harm of SSN theft. I believe however that it would eliminate the most harmful component of risk.
This must have been proposed before but I never see it discussed. What does the Slashdot community say?
I just received this email from an associate dean about 10 minutes ago:
/ . The following Web sites and telephone numbers also offer useful information on identity theft and consumer fraud.
GRADUATE DIVISION
BERKELEY, CALIFORNIA 94720-5900
March 29, 2005
Dear Graduate Student:
I am writing to advise you that a computer in the Graduate Division at UC Berkeley was stolen by an as-yet unidentified individual on March 11, 2005. The computer contained data files with names and Social Security numbers of some individuals, including you, who applied to be or who were graduate students, or were otherwise affiliated with the University of California.
At this time we have no evidence that personal data were actually retrieved or misused by any unauthorized person. However, because we take very seriously our obligation to safeguard personal information entrusted to us, we are bringing this situation to your attention along with the following helpful information.
You may want to take the precaution of placing a fraud alert on your credit file. This lets creditors know to contact you before opening new accounts in your name. This is a free service which you can use by calling one of the credit bureau telephone numbers:
Equifax 1-800-525-6285
Experian 1-888-397-3742
Trans Union 1-800-680-7289
We encourage you to check for more details on our Web site at:
http://newscenter.berkeley.edu/security/grad
California Department of Consumer Affairs, Office of Privacy Protection: http://www.privacy.ca.gov/cover/identitytheft.htm
Federal Trade Commission's Website on identity theft: http://www.consumer.gov/idtheft/
Social Security Administration fraud line: 1-800-269-0271
To alert individuals that we may not have reached directly, we have issued a press release describing the theft. Unfortunately, disreputable persons may contact you offering to help and falsely identify themselves as affiliated with UC Berkeley. Please be aware that UC Berkeley will not contact you by telephone or any other method to ask you for private information. We recommend that you do not release personal information in response to any contacts of this nature.
UC Berkeley deeply regrets this possible breach of confidentiality. Please be assured that we have taken immediate steps to further safeguard the personal information maintained by us. If you have any questions about this matter, please feel free to contact us at xxxxxxx@berkeley.edu or toll free at 1-800-XXX-XXXX.
Sincerely,
Jeffrey A. Reimer
Associate Dean
jesus fuck nit pick nit pick. If you couldn't associate the post with the general theme of FEDERAL govermetn then perhaps you shoudl brush up on your english skills.
A few years ago, I received a letter by mistake from the Harvard Alumnus Association. It was addressed to someone completely different. Nonetheless, I opened it, filled it out, and wrote a polite letter back to Harvard that they had spelled my name wrong, and needed to update my contact information. My request was all the more credible because I included the original letterhead they sent me, and the intended recipient had the same last name as me. Without double checking against the registrar's records, they complied with my request.
I soon began to receive more mail from them, including invitations to reunions, which I accepted. It was awkward at first, but as I researched other Alumni's lives, it became easier to pass myself off as an Alumnus myself: "Hey Thom Davis! Do you remember the time when you accidently got your foot caught in the broken-open drainage ditch? Oh, that was a hoot! And I'll never forget the look on your face! Har har!" Soon, with subtle suggestion, most Alumni even began to "remember" me and several of my antics. Amongst these Alumni was someone who had strong connections to the original Administration... I thought my charade was up - but much to my surprise, when he didn't find my name in the original records, he offered to help me "correct" them! "After all," he said, "Everyone here remembers you; the administration is at fault. What was your degree again?"
Okay, it wasn't quite as simple as that, but in the end, I got my Harvard degree without ever attending. I nudged someone else off the list and took his place. I stole someone's identity and made it my own. In short, identity theft is also an administration issue.
Malus Dei
Ditto
Half of writing history is hiding the truth.
I just got a letter from Boston College about possible disclosure of my SSN to an intruder even though the last class I attended was over 10 years ago. It appears that colleges will need to loose federal funding before taking this seriously.
o de20/usc_sec_20_00001232---g000-.html
It is part of U.S. code.
http://straylight.law.cornell.edu/uscode/html/usc
GRADUATE DIVISION
/ . The following Web sites
BERKELEY, CALIFORNIA 94720-5900
March 29, 2005
Dear Graduate Student:
I am writing to advise you that a computer in the Graduate Division at UC
Berkeley was stolen by an as-yet unidentified individual on March 11, 2005.
The computer contained data files with names and Social Security numbers of
some individuals, including you, who applied to be or who were graduate
students, or were otherwise affiliated with the University of California.
At this time we have no evidence that personal data were actually retrieved
or misused by any unauthorized person. However, because we take very
seriously our obligation to safeguard personal information entrusted to us,
we are bringing this situation to your attention along with the following
helpful information.
You may want to take the precaution of placing a fraud alert on your credit
file. This lets creditors know to contact you before opening new accounts
in your name. This is a free service which you can use by calling one of
the credit bureau telephone numbers:
Equifax 1-800-525-6285
Experian 1-888-397-3742
Trans Union 1-800-680-7289
We encourage you to check for more details on our Web site at:
http://newscenter.berkeley.edu/security/grad
and telephone numbers also offer useful information on identity theft and
consumer fraud.
California Department of Consumer Affairs, Office of Privacy
Protection: http://www.privacy.ca.gov/cover/identitytheft.htm
Federal Trade Commission's Website on identity theft:
http://www.consumer.gov/idtheft/
Social Security Administration fraud line: 1-800-269-0271
To alert individuals that we may not have reached directly, we have issued
a press release describing the theft. Unfortunately, disreputable persons
may contact you offering to help and falsely identify themselves as
affiliated with UC Berkeley. Please be aware that UC Berkeley will not
contact you by telephone or any other method to ask you for private
information. We recommend that you do not release personal information in
response to any contacts of this nature.
UC Berkeley deeply regrets this possible breach of confidentiality. Please
be assured that we have taken immediate steps to further safeguard the
personal information maintained by us. If you have any questions about this
matter, please feel free to contact us at idalert@berkeley.edu or toll free
at 1-800-372-5110.
Sincerely,
Jeffrey A. Reimer
Associate Dean
I had to deal with this problem a few years ago. I had a laptop stolen, and I got a bit paranoid about it, and started looking for options. In the end, I settled for a mobile safe. Eventually, I settled on these guys :
http://mobilesafeinc.com/
Yes, the website is a little primative, but the product is great. I bought one for my van, and then a second mounting plate for my apartment. I just open the safe, reach inside, twist the bolts and then pop the safe off the plate. Then I carry it inside, slide it into the plate, reach inside, twist the bolts, and it's securely locked in place. Takes about two minutes.
Basically, to steal my laptop from my van, they need to steal my van. It isn't a perfect solution, but it definately prevents the smash and grab.
It means after work, I can slide my laptop into the safe and then not worry about it while I'm out with friends trying to give my brain a break.
Whenever some thoughtless person lets sensitive information get copied, a chorus of twits call for blood. This is stupid.
Copied information leaves no trace. The only clue we have that something like this has happened is when the person responsible for that data makes a public admission of their error. If the punishment for disclosure is high, they will simply not say anything, and we will not find out until the secure data is abused.
This is a training and management problem, and it goes up the UC administration to the top. From the chancellor on down, it should be made a primary job function that any information gathered for any purpose receives the appropriate amount of protection, and those with access are properly trained. Otherwise, the information is simply not allowed to be collected.
UCB has one of the best computer science departments in the world, and one of the best business schools. Those two groups could easily come up with technical and organizational procedures to robustly and cost-effectively protect sensitive data. This is a great opportunity for UCB, if they have the intelligence to pursue it.
With arch-rival Stanford just across the bay, such programs could turn into another entertaining and productive rivalry, as the two schools compete to penetrate each other's security. Better than football!
The only blood I would call for would be that of administrators who treat this as an excuse for punishment rather than an opportunity for learning.
Keith Lofstrom, MSEE UCB 1974
Keith Lofstrom server-sky.com
Well, simpler steps could be taken before going that far.
What we call "identity theft" is only in part about stealing identities. Primarily it is about stealing credit. Key to doing that is the fact that anybody who has an SSN number and a few basic facts about you can apply for credit in your name.
One thing that would stop identity theft in its tracks is making it illegal to transfer credit information about an individual without his consent, and to have a reasonable mechanism for verifying that consent, such as a password. Granted passwords are not perfect, but they are much better than leaving this information wide open to anyone. Invalid passwords should immediately trigger an identity theft investigation.
Of course, the credit reporting agencies make money by selling your information to anybody who asks, so they won't like this. Tough.
Another simple mechanism would be to outlaw storing of a social security number in any private computerized record. Instead, companies could store a one way hash of the ssn. This would be equivalent of an SSN in every way but one -- somebody who had gained unauthorized access to your credit information will not be able to masquerade as you because he won't be able to supply your SSN to calculate the hash.
Finally, it would be even better if the SSN were replaced with a revocable ID #.
Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
The thief has a goldmine and probally doesn't even realize it.
So they could lock it up in a safe at night.
Does that qualify as ironic?
Bah! Issue a laptop where you work and see how many managers download important secure info onto it & forget it. My office has 2 sets of notebooks, high security ones and low. We tried to just have high security ones but the "Users" (upper management) were "too busy" to take anytime to learn how to use them and demanded low security ones too.
Tons and tons of laptops with personal data stolen all the time.
I am not from the US, but I was sent there for a few months to work. My wife came too for the holiday.
Some random notes about life without an SSN...
-
I decided to open a US bank account. Got a check book ok. Got a debit card. Then the fun starts - the bank calls back after two weeks to cancel the debit card. No SSN. The checks are 'starters' even though they start at 1000 (to fool those pesky shop clerks on the look out for checks that start at 1). Everyone refuses to honour them. So banking was a bust.
- Couldn't use checks at walmart - no SSN.
- Couldn't use VISA at Best Buy because it wasn't a US based VISA, and (you guessed it) no SSN. I did point out that I have used that VISA all over the world, except this very store.
Strangely, I have purchased from there many times since so perhaps I just hit a loser that day.
- A bank clerk called my passport a forgery when I tried to withdraw my money (since I couldn't use checks or cards) because it had a date "15/3/1967" - to quote ("there's no 15th month").
I eventually found a website that provides fake SSNs you can use with minimal chance of dups. Suddenly everything went smoothly at the supermarketThe reason I think that SSNs are dangerous is that because it is a simple ID, America has become tied to it in a dangerous way. Its become a widely respected and accepted ID. But there is no security associated with it. SSNs leak easily but encapsulate too much power - your SSN gives me trivial access to stuff thats yours.
Picture ID cards, money, drivers licences carry numerous security precautions - holograms, encoded data, special paper, the physical look of them. They are harder to duplicate (although it still does happen).
What is missing is that the SSN should be a first step to identification - perhaps as a replacement for your name + birthdate (yeah, I know.... "I am not a number"). Then follow it up with other identifiers - license, other data only you would know.
And people who dont need it *specifically* should not be permitted to force it from you. Sure, you can take your business elsewhere, but usually its a pain, and sometimes you just can't.Personally I think it should be restricted to government departments only.
Oh, nevermind. I see you said you merely work for a CPA. What is the nature of the services that you perform for this CPA? I'm assuming it is nothing related to taxes... ;)
"Avoid employing unlucky people - throw half of the pile of CVs in the bin without reading them." -- David Brent
Having worked for a few universities before, I completely understand how and why this happened.
Some Assistant Associate Advisor to the Secretary of the Vice President (who is the boss of your boss' boss) asks for weekly statistical reports, anything from owed fees to ethnic diversity and admissions.
The assignment ends up on your desk. You contact the IT department to ask for access to the records. Since you're security-minded, you ask for a custom database view using a special account and are told to f--k off because (1) they're too busy with more important things and (2) for whatever bizarre technical reasons they give as an excuse and (3) they are in a different part of the org chart so they don't have to do anything for you.
After some high-level back and forth, they decide to give you a regular dump of all the data. They do this to everybody who wants reports, because it's the path of least resistence. They don't want to be bothered creating specialized database queries or managing security. They'll even tell you it's less secure to create special access roles than to give you a dump of the database.
You share this data with your co-workers when they are given similar assignments, because it took you months to get this data, and will take them months just so they are given their own ftp password to the same server you and several dozen other people have. Sometimes the people who own the data say "Hey, you work with joe, don't you? He already has access to it, so have him give you his copy." Maybe you'll just give him your password since you're leaving this job, and it;s not your password anyway, it belonged to somebody who worked there several years before you started.
Anyway, processing thousands of records takes a lot of computing power, and it so happens that the festest computer in your department is the new laptop (which was ordered by the previous Assistant Acting Associate Vice Director for his personal use before he left for a better-paying job)....
Your average university has dozens of computers with student and employee personal details, several of which end up in dumpsters every year because they're too lazy to remove or erase hard drives.
Do you have any idea how much security is actually involved with classified information? Obviously not, or you wouldn't be putting this idiotic suggestion forth because you don't know enough about what you're talking about to be talking about it other than from your rectum.
Suffice it to say there is a LOT of effort that goes into protecting classified information and it's a royal pain in the ass. There is no way in hell a college is going to actually go through such inconvenience to do it. Now go sit down.
Question everything
It seems that the root cause of identity theft is NOT that personal data is available, but that businesses trust that data so much. For instance, I recently had to reset my online banking password. I did this over the phone. All I needed was my Social Security Number, my username, my city of birth, and my high school. Let's see here... my high school is on the internet due to interscholastic competitions, my city of birth isn't something I would keep from my friend and my soc number is known to any number of government employees and my employers.
Now if a soc # is not really secure, and all of the others are pieces of information that shouldn't need to be held confidential, then identity theft will be an issue until we find a way to verify identity not based just on faith.
It is, after all Berkeley we're talking about here. "Have you ever been to Berkeley? Its like taking a tour of the sewer in a glass-bottomed boat." -Frank Peretti
-- Just another unsolicited opinion... from the Peanut Gallery.
I cannot do anything but laugh at this.
First we have a system that provide users with password recovery given a very simple combination of NAS and birthdate, which are amazingly easy to obtain. It's not even involving "social engineering". It's just that using a NAS is not safe enough to use as an authentication key.
On the other side, we have a smart cookie (sic!) who is so stupid that she goes into computer hacking without knowing the outcomes, like masquerading your IP.
A well deserve jail sentence for sheer stupidity should have been sent to both parties...
The University of northern colorado just recently had a harddrive stollen with all the info for students and employes who worked for the school over the last four years.
I recently was tipped on a website in Cincinnati that allows you to actually look up digitized images of all speeding, misdemeanor and some felony tickets, court documents and cases. (All containing name, birthdate, ss#, place of birth, drivers license number, address, sometimes occupation, etc.)
The auditor's website also allows you to look up homeowners and find out things like how much they paid for their homes, a digital picture of the front and back, a topographical map of their street, lot size, etc.
All these things provide you with all the information that you need for many types of crimes.
Our government is holding business's (especially public companies, healthcare and financial) feet to the fire on protecting private information (see Choice Point, DSW, etc)... who is holding THEM responsible for THEIR actions??? http://www.detroitbuzz.com/index.php?option=com_co ntent&task=view&id=270&Itemid=54
If we don't take action, it's our fault.
I, noidentity, have never had a problem with identity theft. But it may just be me...