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LexisNexis Breach Worse Than Believed

Rollie Hawk writes "Worldwide law and news sifter LexisNexis has some bad news of its own this time. Actually, "bad" might sharply understate the situation. More than a month after disclosing information on a database breach that led to 32,000 customer IDs being stolen, the results of an internal review showed that in fact the damage was nearly ten times worse than previously thought. LexisNexis is already "offering free support services, including credit bureau reports, credit monitoring for one year and fraud insurance" to the nearly 300,000 additional victims it will soon be contacting, according to a Reed Elsevier statement to the Regulatory News Service. So far, no identity thefts have been reported by earlier victims, at least some of whom had private information such as addresses and Social Security numbers unwittingly divulged."

47 of 238 comments (clear)

  1. Social Engineering by TripMaster+Monkey · · Score: 5, Insightful


    From the article:


    The thieves, who obtained information including addresses and Social Security numbers, did not hack into the computer system. Instead, they were able to fool the company into giving out password information, CNN reported.


    Your network's security is inversely proportional to your users' gullibility.

    --
    ____

    ~ |rip/\/\aster /\/\onkey

    1. Re:Social Engineering by ShaniaTwain · · Score: 5, Funny

      but to be fair, maybe they offered them chocolate for all that personal information.

      who can resist chocolate?

    2. Re:Social Engineering by andy1307 · · Score: 4, Interesting

      How long before "someone" calls up people to tell them their SSN was stolen in the Lexis-Nexis break-in and asks them to verify their SSN/address so that they can receive "free" credit protection. I'm willing to bet at least 10% of people called will give away their own information.

    3. Re:Social Engineering by legirons · · Score: 2, Interesting

      "but to be fair, maybe they offered them chocolate for all that personal information."

      Who's more gullible, the person giving away their password for chocolate, or the researcher giving away chocolate for fake passwords?

  2. Do they know more than google? by edmicman · · Score: 3, Interesting

    How do you know if they have info about you contained in their database? Or does it have info on EVERYBODY?

    1. Re:Do they know more than google? by Tenareth · · Score: 4, Informative


      Their biggest database is just public records, so they have your information if you ever took out a loan, bought a house, have a drivers license, been arrested, or walked near an ATM.

      That is not what got abused, another database owned by Seisint (Only recently purchased by LexisNexis) was the target.

      It was a social engineering attack.

      --
      This sig is the express property of someone.
    2. Re:Do they know more than google? by Tlosk · · Score: 2, Interesting

      Some people already are...

      http://freegan.info/

    3. Re:Do they know more than google? by TripMaster+Monkey · · Score: 2, Insightful


      'Freegans', huh....

      I remember when we used to call those people 'bums'.

      --
      ____

      ~ |rip/\/\aster /\/\onkey

    4. Re:Do they know more than google? by peg0cjs · · Score: 2, Funny

      That's why I'm changing my name to John Smith. Google THAT, Baby!

      --
      Karma: Excellent (Mainly due to Bill & Ted's Karma Adventure)
    5. Re:Do they know more than google? by mrsev · · Score: 2, Funny

      My god ... the ex leader of the labour party in the UK?...Is that you?

  3. Why? by i.r.id10t · · Score: 5, Insightful

    Why on earth would lexisnexis (or any other site providing a service) need a customer's SSN? Ok, some tax sites I can understand if you are electronically filing, but for anything else?

    --
    Don't blame me, I voted for Kodos
    1. Re:Why? by Peyna · · Score: 2, Interesting

      The information was taken from Seisint, which LexisNexis recently acquired.

      Former Seisint customer's data may have been revealed; LexisNexis' regular customers are not part of this group.

      --
      What?
    2. Re:Why? by geoffeg · · Score: 4, Funny

      Me thinks you don't understand the expanse of data that lexis nexis has on people. They not only have your SSN but they probably have data on how many times you've bitched about people knowing your SSN. :)
      I sometimes think that Lexis Nexis is the Matrix, it just hasn't become fully sentient.

    3. Re:Why? by The+Good+Reverend · · Score: 5, Interesting

      Do you know what Lexis Nexis does? Among many other things, they provide personal information, including names, addresses, phone numbers, and state/federal public records (bankruptcies, mortgage records, court filings, etc.). Many of these records have social security numbers associated with them, just like they do if you go to your county hall of records.

      Customers didn't have their SSNs stolen, some people with records in the system (which includes everyone in the US) did. While I think this really is bad, you'd be amazed who already has your SSN, your address history, and all sorts of other personal information. It's not hard to get.

    4. Re:Why? by mikael · · Score: 2, Insightful

      To collate and merge all the information from the different databases, they need a global unique identifier for each database that never changes between each database ie. your SSN, since at different times your name may be spelled differently/abbreviated, your address may have changed (parents home/college dorm/rented flat/mortgaged house), and your data of birth (as well as many dates) may be scrambled by six digit compression ie. is 04/05/02 is The fourth of April 2002, or the 2nd April 2004, or the 5th February, 2004.

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
  4. Man... by Bananatree3 · · Score: 5, Funny

    Just when I thought it was safe to come out of my concrete bunker, I see 300,000 people's identities stolen. [puts tin foil hat back on, slams steel door]

  5. LexisNexis Breach Worse Than Believed by elasticwings · · Score: 3, Funny

    I can see the letter now. Dear clients, We got owned. We got owned in a big way. Your identity is probably stolen now.

    1. Re:LexisNexis Breach Worse Than Believed by Timesprout · · Score: 5, Funny

      Na, more like

      Dear clients, We got owned. We got owned in a big way. We got so owned in fact we are not sure we are sending this letter to you or to the person who stole you identity information (if you are the thief you are a very very bad person and somewhere a kitten is crying because of what you did)

      --
      Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
      What truth?
      There is no dupe
  6. These identity theft notices are pretty frequent by HMA2000 · · Score: 5, Interesting

    Increased security will only take us so far considering the increasing reliance of all companies on databases.

    Businesses need to quit making personal information so valuable, which means an end to instant credit. This, of course, would have some pretty far reaching implications for the hot-tub and big screen TV market but you take the good with the bad.

  7. Of course it hasn't been used yet. by Qzukk · · Score: 5, Insightful

    You'd have to be stupid to pull something like this then rush out and use the information you just got.

    Wait 8-9 years, then we'll see whose identity information is being misused when this incident is just a distant memory and people are scratching their heads over how their information "got away".

    --
    If I have been able to see further than others, it is because I bought a pair of binoculars.
    1. Re:Of course it hasn't been used yet. by qwijibo · · Score: 3, Interesting

      That depends on how well they covered their tracks. This is already a high profile compromise. The only additional risk of using the data now is that LexisNexis will also be interested in finding the culprits. Most people don't get into identity theft as a retirement planning investment. Chances are, we'd see some of this information used this year.

    2. Re:Of course it hasn't been used yet. by 955301 · · Score: 2, Informative


      But this type of information has details which get stale quickly. What good is the SSN, Name, birthday when you can't provide a current address because the victim moved. Or died. Or married.

      It's a race condition. Whoever did this would be wise to move soon, if they haven't already. How long was the period between when they thought it was 30k and 300k? A few weeks? Consider that a lead in the race.

      --
      You are checking your backups, aren't you?
    3. Re:Of course it hasn't been used yet. by Cromac · · Score: 2, Insightful

      Whoever stole the info is probably selling it and not using it themselves. That way they get their money out of it now without having to worry about it going stale.

  8. Social Security Reform by BandwidthHog · · Score: 3, Interesting

    The one aspect of the Social Security system I wanna see changed is the use of the same string for both username and password. So much of the threat of identity theft is because SSNs are so powerful. If the identifying number and associated secret were separate bits of information, 98.43% of the entities that have had breaches of this nature would not have had the passphrase in the first place, only the unique identifier.

    Why does it seem that I'm the only one who finds this to be utterly ridiculous? First and last name (even with middle name or initial) is simply not sufficient to separate one Frank Jacobs from another. A unique identifier is needed. Yet when I ask students for their SSN, as is *required* in my industry, many of them get all pissy about it, as they've had it drilled into their heads all their lives that anybody asking for your SSN is a devil worshiping credit card thief, and probably a yankee to boot. (It especially amuses me when I've got their credit card info on screen in front of me, yet they're getting all sketchy about giving out their SSN.)

    And now, feel free to do what so many people do in person or over the phone every day, and explain to me how it's illegal for me to be asking for that information, blah, blah, blah. We always get a kick out of that one.

    --

    Quantum materiae materietur marmota monax si marmota monax materiam possit materiari?
    1. Re:Social Security Reform by sobachatina · · Score: 3, Insightful
      (It especially amuses me when I've got their credit card info on screen in front of me, yet they're getting all sketchy about giving out their SSN.)

      I'm much more paranoid about my SSN than I am about my credit card number.

      Of course I try to protect both but if someone fraudulently uses my card I get my money back from the CC company and cancel the card. If someone misuses my SSN to apply for a card in my name there is much less that I can do about it to try and stop them.

    2. Re:Social Security Reform by 123abc987 · · Score: 2, Informative

      Universities also used to require SSNs for unique student IDs, but now that's illegal and all the universities have to change everyone's ID and issue new cards. If they have such a beef with your industry requiring SSNs, tell them to call their senetors to have the law changed. That's the only way the industry will change this policy.

  9. Home server security? by JerkyBoy · · Score: 3, Interesting

    These breaches really making me think... I'd like to run a server out of my home, and collect personal information from users (it's an online business). A host (no pun intended) of questions arise.
    1. What kind of training do I need to learn how to keep my data safe?
    2. What do I do if I find an intrusion?
    3. What if I detect intrusion attempts? Should I report them?
    4. Should I use FreeBSD, which has a better security history than Linux?
    Those are just a few of the things that come immediately to mind, except that maybe I shouldn't run my own server...

    Any ideas?
    --


    Always do right. This will gratify some people and astonish the rest. -- Mark Twain
  10. Re:So how long before congress mandates... by OpenYourEyes · · Score: 3, Informative

    Somewhere between -5 and 5 months ago/from now.

    The FTC is already requiring the credit agencies to give you a free report every year, with implementation rolling out since 1 Dec 2004 depending on where you live. Some states have required this for years.

  11. I'm really glad by RealAlaskan · · Score: 3, Insightful
    I'm really glad that I was always way too cheap to be a customer.

    Most of their data content (as opposed to news articles) comes from government agencies, is in the public domain, and is just a Google search away.

    I've always said that a combination of Google and Google news alerts is the poor man's Lexis-Nexis, and now we see that it's not just cheaper, it's safer.

    All those folks who paid Lexis-Nexis' fees to save time are suddenly going to be wasting a lot of time dealing with identity theft. I may come out ahead not only in saved money, but in saved time, too. For once, being cheap has paid off.

    1. Re:I'm really glad by amliebsch · · Score: 4, Insightful
      Most of their data content (as opposed to news articles) comes from government agencies, is in the public domain, and is just a Google search away.

      Um. Have you ever had to do any serious legal research? Having done so, let me tell you, the breadth of their content, along with its consistency in format, cross-referencing, editorial content, and user tools are way beyond anything that is freely available.

      --
      If you don't know where you are going, you will wind up somewhere else.
    2. Re:I'm really glad by program21 · · Score: 2, Informative

      It's not just people who were customers of theirs; Lexis-Nexis also maintains records about people, much like ChoicePoint does. So not being a customer doesn't necessarily mean that they don't have information about you.

      --
      This has been a test. Had this been a real emergency, we would have fled in terror and you would not have been informed.
    3. Re:I'm really glad by The+Good+Reverend · · Score: 4, Informative

      Most of their data content (as opposed to news articles) comes from government agencies, is in the public domain, and is just a Google search away.

      That's simply not true. As someone uses Lexis-Nexis' public records and data content every day, as well as google, there's a lot of information that isn't available on the free internet. While a lot of it IS in the public domain, it's not centralized, and it's not updated, and it's not reliable. If you have some source publically and freely available, I'd love to know about it.

  12. Is this really surprising? by eno2001 · · Score: 3, Insightful

    I sure don't think so. As long as computer systems and their security are incredibly complex mechanisms that only a fraction of the people on the planet can operate, we're going to be in this boat. Sit down and think for a minute. In the past (long before computers) confidential and valuable information or posessions were stored by trusted sources. Banks, legal firms, certain museums, etc... They all were more than capable of protecting valuable information or posessions from theft. The occasional break in would happen, but not anywhere near the frequency that we see computer systems being compromised. And who was responsible for security in those insititutions? Did we have security staff that went to college and were learned in maths and science? Were the lawyers who protected secrets expert lock smiths and did they have break-in drills to hone their security? No.

    So how did we survive all those centuries without the need for the kind of security practices we see as a requirement today? I'll [tt]ell you how... the systems that secured the information or posessions were built with security in mind. A bank vault, for instance, isn't going to be made out of glass, ceramic or some other easily penetrable substance (like certain biological orifices). When it came to the legal profession in the past, there were stronger barriers to entry. Those barriers, for the most part, ensured the integrity of the people who entered into the profession. Again, for legal professionals of the past, confidentiality was assured as far as can be since we are all human.

    The plain truth that no one wants to acknowledge is that computers are not secure by nature. The OS or hardware platforms all have faults (with the possible exception of OpenVMS on Alphas). What is needed is a completely new hardware and OS platform that is built completely with security in mind. A system where the hardware platform has restrictions built in that only allow proper access through only one channel. Just a vault only has one door, so too should a system, that is storing sensitive data. This should be implemented in hardware BEFORE the OS.

    Why isn't this happening? Because it's not profitable enough. There isn't enough demand for this kind of system yet, and there won't be demand until the businesses are made to acknowledge that these kinds of break ins are unacceptable.

    --
    -"...bad old ideas look confusingly fresh when they are packaged as technology" - Jaron Lanier (Digital Maoism on Edge.o
  13. arrogance by netruner · · Score: 4, Informative

    I took a class in grad school on the general legal environment in engineering (mostly IP issues), but for part of our legal research, we were given access to Lexus Nexus by one of their sales reps. Part of us being given access was that we had to listen to the rep talk about the company. I questioned whether ornot the responsability of keeping such a large database with such personal info in it was a nitemarish liability, and was told by the rep that if anyone wanted to sue them "I'ts a company full of lawyers- good luck".

    --



    DISCLAIMER: This post was not checked for speling and grammar- if you complain- you're a whiner
  14. Re:New Rule for companies with data by tomhudson · · Score: 2, Funny

    You forgot the most important part - 7 , HIDE THE DAMN CHOCOLATE!.

  15. Re:Screw LexisNexis by roye · · Score: 3, Informative

    Have you used Lexis-Nexis? Identity loss notwithstanding, the amount of important data available in one place is fantastic. While one might be able to gather bits and peices (or eventually the entire set) L-N has it ready. Not to mention ready access to all of the "archives" sections of newspapers and wire services from around the world, ready to be searched. I regret the day I have to leave University and my included L-N access.

  16. Free identity theft protection - again by GAATTC · · Score: 2, Funny

    For free identity theft monitoring, please send your name, social security number, birth date, credit card numbers with expiration dates, and address to protectmyidentity@gmail.com. We will take care of your credit record for you and guarantee that you will never have to worry about your good credit record ever again.

  17. Important note by AndroidCat · · Score: 3, Insightful
    The thing to remember about the LexisNexis breach is not that someone had access to personal information about 300,000 people. Hell, LexisNexis customers do that all the time and to a lot more than that. (That's why it's all in the database, duh!) No, the important thing is that someone accessed that data, and didn't pay for it!

    These fiends must be immediately caught and billed!

    --
    One line blog. I hear that they're called Twitters now.
  18. Just when I thought my ship had come in!! by lcsjk · · Score: 2, Funny

    I was set for life. With a new identity, I would get retirement for years and live happily on the beach. Then I got notice that I had died just a few days ago. So now I have a new identity, but I'm dead. Wonder if I can get my old job back....

  19. Things that need to happen to address this problem by akad0nric0 · · Score: 2, Insightful

    Among the most important, IMO, are:
    1) More news coverage. As we've seen with many things in the past few years, only if it's on the news a lot will US citizens get upset. It's a sad commentary on the education of our population, but it's true. See also: Terri Schaivo.
    2) Legislation. Time and time again, corporations (and indeed entire industries) prove that when their bottom line is involved, they will not self-police.

    While other things in the world are certainly news-worthy, I hope this one doesn't get overlooked. If you're upset, write your senator or representative. Urge them to support Dianne Feinstein's legislation on tougher data-leak laws. I would, but I live in DC, which means I'm taxed but have no representation.

    --
    akad0nric0

    This sentence no verb.
  20. Re:If you'll excuse me by smittyoneeach · · Score: 2, Funny

    DAN?

    --
    Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
  21. Oh My Data! by hetairoi · · Score: 2, Interesting

    I sometimes think that Lexis Nexis is the Matrix

    I thought the Matrix was the matrix. But I get so confused with all this personal data floating around everywhere.

    --
    you're all figments of my deranged imagination
  22. Re:So how long before congress mandates... by Zeos386sx-16 · · Score: 2, Insightful

    I'd agree that once a year isn't enough. However, the mandate is that EACH credit service give you a free report once year. There's no requirement that you get them all at the same time. So you can spread out the requests to each service throughout the year.

  23. Re:Social Security Numbers? by ScentCone · · Score: 2, Insightful

    Why did L/N need to know their subsribers SSNs?

    It's not their subscribers' SSNs, it's the SSNs included in the data they sell to their subscribers. Their subscribers might be, say, a bank. The bank is trying to decide whether John Doe is worth the risk of a car loan. The bank gathers the info from John Doe, then compares it to what someone like L-N has to say about Mr. Doe. Without critical identifiers like SSNs, it's pretty hard to compare Jane Smith to all of her identically named counterparts around the world.

    --
    Don't disappoint your bird dog. Go to the range.
  24. Sort of like the free salary CD by alexhohio · · Score: 2, Interesting

    I heard on the radio saying all you have to do is go in a corporate office, drop a CD somewhere with a label that says CONFIDENTIAL Salary Information with a a company logo, and gauranteed, whomever finds it will stick the CD in their computer with whatever bug you have on it... and if the computer is on the network, you are in...

    --
    Almost every Harvard student was High School Valedictorian- After a year of college, half are in the bottom of the class
  25. Several Workable Resolutions to Identity Theft by Dark+Coder · · Score: 2, Interesting

    To reduce the identity theft immensely, one or more of the following MUST be legislated:

    1. Replace the SSN with SecureID card with challenge keypad (none of those biometric foo-foo crap, bio is non-revokable)

    2. Make data aggregation illegal (ooooh, sorry credit bureaus)

    3. Make IRS the focal point of multi-keyed 2nd-generation SSN registration centre (sorry SSA, you screwed up, big-time!)

    4. Customer "optionally" generate a NEW SSN for each business or financial institutions. (remember, data aggregation should be illegal)

    5. Credit Bureau would function just fine (just a bit laggard with aggregation effort).

    Once imposed, identity theft would (I guarantee this) be reduced to insignificant amount.

    UNTIL THEN, nothing is currently being done to reduce the water flow from the Dutch Boy's leaking dikes.

    It doesn't take much brain to resolve this crisis, just time and money. The Congress has absolutely no clue on how to fix this mess... Write your congressman today with these suggestions.

  26. full implications of problem not explored by TFAs by ffflala · · Score: 2, Interesting

    My department was aware of this breach a few months back, before it broke. Our concern definately wasn't the SS #s -- it was the home addresses. Problem was that a number of state and federal officials, judges, DAs, and other folks with long lists of people who may harbor grudges against them for performing their jobs, suddenly had their contact information wiidely available. The breach happened before courtroom security issues took such a dramatic front-page turn, but recent events highlight the additional danger these folks have always faced when dealing with criminal prosecutions.