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Microsoft Hires GUI 'Design Guru'

overpayd writes "ZDnet is reporting that Microsoft has hired 'user interface guru' Bill Buxton to work as a senior researcher. Will this move help focus the design teams for Vista, Office, etc? From the article: 'My sense is that Microsoft is in transition from an engineering-led company to as much a design-led company ... There are more designers at Microsoft on any single team as there were, not too long ago, in the entire company. It's a wonderful change.'"

246 comments

  1. bad slashdot! by Coneasfast · · Score: 5, Informative

    title: Microsoft Hires GUI 'Design Guru'

    slashdot misleads again.
    he is not a GUI design guru, he is a human-machine interaction guru.
    this article has no direct relation to GUIs.

    i can handle the dupes, but it's very bad practice to post misleading information
    (hint to Zonk: READ the article before posting).

    --
    Marge, get me your address book, 4 beers, and my conversation hat.
    1. Re:bad slashdot! by BushCheney08 · · Score: 5, Funny

      ...he is a human-machine interaction guru.

      So he's an expert in robosex, eh?

      --
      Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
    2. Re:bad slashdot! by donutello · · Score: 4, Insightful

      Further, his own page, which was linked to from the article, states that he will be working at Microsoft Research. It doesn't take much thought to conclude that it's very unlikely that someone who just got hired at Microsoft Research would have a significant, if any, impact on Vista and Office 12 which are already in Beta.

      Please put some thought into article summaries.

      --
      Mmmm.. Donuts
    3. Re:bad slashdot! by SSalvatore · · Score: 1

      A big part of HCI these days is through GUIs. According to the article, this is the specific area of HCI where Buxton has made significant contributions.

    4. Re:bad slashdot! by Mantrid · · Score: 5, Insightful

      Good design is both very important and very difficult to get right. However this probably means you need a few good designers not more designers. A good UI that make sense to your typical user is not easy to do, especially if you plan on doing anything different from the norm.

    5. Re:bad slashdot! by Anonymous Coward · · Score: 0

      nevertheless, the title makes it seem like thats how he will be contributing to MS

    6. Re:bad slashdot! by Darius+Jedburgh · · Score: 1
      he is not a GUI design guru, he is a human-machine interaction guru.
      I'm sure he'll spend most of his time designing haptic joystick control for Excel and Access.
    7. Re:bad slashdot! by shotfeel · · Score: 1

      it's very unlikely that someone who just got hired at Microsoft Research would have a significant, if any, impact on Vista and Office 12 which are already in Beta.

      That's what I was thinking. Who hires the designer when you're in Beta? It would however be the right time to hire someone for the next version of the OS or Office suite.

      Then again, maybe they have something else in mind, like something in the dgital hub arena.

    8. Re:bad slashdot! by dorkygeek · · Score: 1
      Furthermore, if they wanted immediate impact, they wouldn't have put him in the research department, but one level below Gates or so, to make clear that he's the man who has the say, and everyone must listen.

      --
      Windows is like decaf - it tastes like the real thing, but it won't get you through the day.
    9. Re:bad slashdot! by sandy151278 · · Score: 2, Insightful

      ever wondered that the only reason why MS product are so popular are because of the way they've gone about mastering Human Computer Interaction, its not like *nix with a gooey too complex and comprehensible by 0.1% (geeks) of the human on the planet and hence fails to pick up. This is another step in the right direction, kudos microsoft!

      --
      sandy
    10. Re:bad slashdot! by nateziarek · · Score: 4, Insightful

      Good design is one of the most time consuming processes I've ever participated in. It really doesn't just flow out from no where. UI Design (the act of slapping widgets on a screen) is quick. Good or Proper UI Design (that act of researching how people use a product, determining the best way (sequence of actions, icon image) to communicate an action or response, etc) is grueling and takes time.

      Of course its all OT - the article isn't even about design in the typical sense (pixels on a page)...

    11. Re:bad slashdot! by Anonymous Coward · · Score: 0

      Stop posting this crap to Slashdot.

    12. Re:bad slashdot! by R3d+M3rcury · · Score: 5, Funny

      "[...] his own page, which was linked to from the article, states that he will be working at Microsoft Research."

      Well, then, Mr. Buxton, let me be the first person to welcome you to Apple.

      (Sorry. Couldn't resist.)

    13. Re:bad slashdot! by Anonymous Coward · · Score: 0

      Precisely... more designers is only good if you are designer. It means you have someone else to sip your Latte with and discuss what color you are going to paint your snowboard.

    14. Re:bad slashdot! by hackstraw · · Score: 1


      Yes, I was going to post the ubiquitous "Nothing to see here, move along..."

      First, I doubt (hope) that there is not much that will be done to Longhorn's interface at this point. They have already done away with the the only reason that I have heard of to upgrade, WinFS.

      Second, I have done a human-machine interaction stuff, and I think it is akin to interior decorating as compared to being an architect. Interior design is something that looks nice, but its fluff beyond that. Find me a remote control that can 1) be used by wife (sorry, but I have no wife, but have heard about WAF many, many times, Wife Acceptance, Factor, YMMV) 2) work with a dog or cat or person or anything else that is in line of sight with the components (hint RF, not IR) 3) have feedback from the device to the remote about what is going on 4) I can buy it in a store for around $50 and not pay $10k to have it custom programmed with IR hacks taped to the front of the devices.

      To me, this is basic shit. We can hire somebody to make sure the colors match and set the proper mood, but we cannot easily turn on devices and adjust the volume.

      Ergonomics and hci is not very interesting to me. Ergonomic mice are excellent if you sit upright, use your right hand only, don't use the scroll wheel too much, don't use the mouse too much, don't put it on top of the shelf, or do anything that is not approved by the ergonomist. Sure, the thing has to fit into your hand, but I don't see figuring that out as a full time job.

      This guy did appear to do HCI and possibly GUI stuff at Xerox PARC. Keep in mind that is almost the exact same interface and capabilities that we have today, and that was over 20 years ago. The WIMP interface, network shares, shared printers, clipboard, doesn't this stuff seem familiar?

      HCI often ignores human learning and "scalability" of said learning. Look at vi or emacs or notepad or textedit. I'll use notepad first since this is a Windows article, and I know almost nothing about it. OK, to copy text, hit ^C. Control C. OK C means Copy right? OK. Control means what? Just do it, after 2 times you will remember, and after 5 times you will not think about it anymore than pushing that funny pedal at the bottom of your car with your foot to make it go and the other one to make it stop. Lets continue. To paste the copied material, Control-V. We still don't know what control is, but V is short for Paste right? No. P is. Why is that? That makes no sense, it is not HCI. Oh, ^P prints. Why the hell does ^V supersede ^P. Look down at your keyboard. Odds are the top left characters are QWERTY then ASDFG then ZXCVB. Look, the C and the V are right next to each other. A quick ^C ^V would be much more difficult to to to the other hand on the other side of the keyboard. Still makes no sense (HCI guy pissed off), but its simple and it works. How about cut? ^X. WTF? Oh, it too is next to ^C.

      OK, what about vi and/or computer games? In many you do something like j to go down (yes, I had to test this I don't think about it) k to go up, h to go left, l to go right. WTF? l goes right. Oh, that keyboard is layed out that way, and it is easier to learn than l for left u for up r for right and d for down.

      Now, why the hell are the letters on the keyboard that way? Well, back when people typed on manual typewriters they would jam when people typed too fast. Especially when contra-lateral keying happened (left hand then right). OK, lets put the often used keys on the left hand side since 90% of the population is right handed, so they will use their slower, weaker (typewriters were actually manual!) hand will use the common keys in a bass-ackwards configuration to improve overall performance. That was in the 1800's, much before many of you younguns were born.

      We still use that layout today. Are there "better" layouts. Yes! I've designed one, but would never, ever use it. Nobody else does, the 1800's model enables me to type between I guess 40 to 100 WPM dependin

    15. Re:bad slashdot! by MightyMartian · · Score: 1

      Aw, I'm gonna go find a hookerbot. You guys are chumps, so bite my shiny metal ass.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    16. Re:bad slashdot! by Anonymous Coward · · Score: 0

      There are more designers at Microsoft on any single team as there were, not too long ago, in the entire company. It's a wonderful change.

      Is it fab-u-lous!?

      Designers are useful, but only so long as they are kept in their place, and there aren't too many of them.

      Sounds like someone is feeling a little threatened.

    17. Re:bad slashdot! by covertbadger · · Score: 4, Interesting

      Wow, you really have no idea what HCI is, do you? I'm a straight up coder, and even I know that HCI isn't analogous to 'interior design'. HCI is supposed to cover all the ways that you interact with your computer - keyboard shortcuts (and yes, that includes the idea of having the cut/copy/paste keys right next to each other - that happens *because* of HCI work, not in spite of it), muscle memory, principle of least surprise, hotspots (e.g. it's easier to move your cursor to one of the four corners of the screen than it is to any other location) and so on. About the only 'interior design' that shows up is stuff like not having green text on a red background, or anything else that makes your eyes bleed.

    18. Re:bad slashdot! by The+Lynxpro · · Score: 1

      "Further, his own page, which was linked to from the article, states that he will be working at Microsoft Research."

      Quick, someone find 1 Infinite Loop in Cupertino California using Google Earth and we might be able to see this guy's new office! :)

      --
      "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
    19. Re:bad slashdot! by PitaBred · · Score: 1

      And if the rest of the population forms sentences like you do, then you can keep not using Linux. We don't need *nix users' reputations being tarnished by horribly structured writing such as yours.

    20. Re:bad slashdot! by hackstraw · · Score: 1

      I'm a straight up coder, and even I know that HCI isn't analogous to 'interior design'.

      True, I don't know where that horrible analogy come from. Analogies always suck, and become the focus of discussion rather than the topic. Analogies are analogous to metaphors, maybe.

      HCI is supposed to cover all the ways that you interact with your computer - keyboard shortcuts (and yes, that includes the idea of having the cut/copy/paste keys right next to each other - that happens *because* of HCI work, not in spite of it)

      No, it was not because of HCI work. No more than MII work (musical instrument interaction). Musicians have flexible equipment that is designed by musicians not MIIs. They have some of the most ergonomic devices, and I have never studied those in any ergonomics class. Musicians have to be able to play their equipment quickly and easily. A few milliseconds of stutter screws up the whole thing. Failure is not an option.

      Are you sure you want to play the symphonic III midi voice?

      Yes, No, Cancel, Apply

      Symphonic III midi device not found.

      OK.

      Other musicians, WTF are you doing?

      I've got to consult my MII again.

      OK or Cancel?

      muscle memory, principle of least surprise, hotspots (e.g. it's easier to move your cursor to one of the four corners of the screen than it is to any other location) and so on.

      If HCI were so important, why do some programs place so many "drop down" items that they fill the screen, go forward and backward across the edges of the screen? I'm thinking of a common interface item that is used by millions of people every day that is labeled "Start". The same place you go to turn the computer off. Stop, and logout. Then a familiar silly sound, probably designed by another HCI guy, that goes something like duh de de duh, annoys everyone else in the otherwise quiet area.

    21. Re:bad slashdot! by IAmTheDave · · Score: 4, Funny

      No no, he was hired for Microsoft's next Windows release - Windows 2014, codename Windows "Hang on, we're coming..."

      --
      Excuse my speling.
      Making The Bar Project
    22. Re:bad slashdot! by Altus · · Score: 5, Funny


      Thats it! Im catching the next Pimpmobile out of here!

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    23. Re:bad slashdot! by obender · · Score: 1

      One of the problems I have with all these designs is that we are all reduced to a common denominator. A design that is most sucessfull with most people is suboptimal for each one of them.

    24. Re:bad slashdot! by nazsco · · Score: 1

      > So he's an expert in robosex, eh?

      yep. microsoft saw that apple was selling all those ipods because they capitalized the second best thing on the internet: music piracy

      So, now they're investing in the number one best thing on the internet. They are already making deals with hardware manufacturers to ship the OEM version of MS Pr0n by 2009

    25. Re:bad slashdot! by covertbadger · · Score: 2, Informative

      No, it was not because of HCI work. No more than MII work (musical instrument interaction). Musicians have flexible equipment that is designed by musicians not MIIs. They have some of the most ergonomic devices, and I have never studied those in any ergonomics class. Musicians have to be able to play their equipment quickly and easily. A few milliseconds of stutter screws up the whole thing. Failure is not an option.

      You've wandered away from the point. The use of the XCV keys for cut/copy/paste is an example of HCI. It's a way that a human interacts with the computer, and has become the standard because it's a fast and convenient way to access the functionality, with some cursory mnemonics (C for copy, X looks a bit like scissors) thrown in too. It might not have been invented by someone in a nice suit with a design doctorate, but it's still HCI, and it's a complete fallacy to claim that the XCV layout somehow irritates HCI experts because of some perceived logic vs aesthetics issue. In the same way, all those punchy little easy-to-type unix commands like cp, rm, mv, cd etc are examples of HCI. Here's a little experiment - create aliases for those commands along the lines of copy-file, copy-files-recursively, remove-file, remove-files-recursively etc etc and see how long it takes to drive you mad. That's why HCI is important.

      You compared HCI to interior design and then dismissed it as "something that looks nice, but its fluff beyond that", and that is the point I disagree with (it's also incredibly blinkered to dismiss the entire field of interior design as 'fluff', but I won't go into that).

      If HCI were so important, why do some programs place so many "drop down" items that they fill the screen, go forward and backward across the edges of the screen? I'm thinking of a common interface item that is used by millions of people every day that is labeled "Start". The same place you go to turn the computer off. Stop, and logout.

      Way to dismiss the entire field just because Microsoft have made a few howlers. Hey, Matrix Revolutions had some shitty effects, let's make blanket claims that all movies look like crap.

      Then a familiar silly sound, probably designed by another HCI guy, that goes something like duh de de duh, annoys everyone else in the otherwise quiet area.

      You know as well as I do that a shutdown jingle has absolutely nothing to do with HCI. You seem to be labouring under the impression that HCI is solely concerned with making things look nice, at the expense of usability. In fact it's the opposite - it's about making computers easy to use, and aesthetics only enters the picture where it directly improves the usability of the system. It may be the case that most software is a pain to use, but that's because of *bad* HCI, not because of HCI itself.

    26. Re:bad slashdot! by Hognoxious · · Score: 2, Insightful
      Second, I have done a human-machine interaction stuff, and I think it is akin to interior decorating as compared to being an architect.
      I bet you think skins are cool. Seriously, perhaps you should go back and do it again. Properly.
      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    27. Re:bad slashdot! by Afrosheen · · Score: 1

      My wife says that codename sometimes, usually too late. I should start checking my bedroom for microphones.

    28. Re:bad slashdot! by t3ch5 · · Score: 1

      Bleh.. who needs good design, just let the users decide. oh wait that's what they were doing. I want a "start" button!

      --
      Sig Cig what is difference
    29. Re:bad slashdot! by sandy151278 · · Score: 1

      am surprised that *nix is meant for 'correct' english speaking population only (may be because it doesn't has any grammar/spell check =)))!! and any use by people otherwise reflects in tarnishing the reputation of *nix, such fragile is its reputation? :)). Such assumptions and beliefs are not going to take *nix anywhere.. realize potential user's problem and make *nix user friendly. FYI I've been using linux/HPUX/Solaris for 10 years now.

      --
      sandy
    30. Re:bad slashdot! by SamNmaX · · Score: 1
      Further, his own page, which was linked to from the article, states that he will be working at Microsoft Research. It doesn't take much thought to conclude that it's very unlikely that someone who just got hired at Microsoft Research would have a significant, if any, impact on Vista and Office 12 which are already in Beta.

      He'll likely be able to do whatever he wants to work on. However, from what I understand Microsoft Research does do a fair amount of product development, so I wouldn't discount it.

    31. Re:bad slashdot! by gbjbaanb · · Score: 1

      the impression that HCI is solely concerned with making things look nice, at the expense of usability

      On the other hand, making things look "nice" has a direct effect on useability. I'm particularly thinking of the use of colour here - I have Windows with the taskbar across the borrom, and I know which tile is which mainly becuase they have little coloured icons with them. Until I realised I had firefox (mainly an orangey red colour), Visual Studio (little mainly red colour), acrobat documentation (mainly.. red squiggle) and I started to realise I had to think which tile I wanted. Same applies to outlook and explorer tiles - both mainly yellow.

      If they were distinct colours, I could tell instantly which tile was which without thinking.

      Incidentally, everyone criticises the shutdown option on the start menu, but no-one says where shutdown should be placed...

    32. Re:bad slashdot! by shotfeel · · Score: 1

      There's a whole new meaning to vaporware in there somewhere.

      And I don't even want to think about a beta-release.

    33. Re:bad slashdot! by hackstraw · · Score: 1


      Sure, colors look "nice". They have been standardized and used to make the highways more attractive and functional for years. Red for stop, blue for information, brown for camping, green for generic directions, yellow for yield, you get the point. Stoplights are red, yellow, and green either from top to bottom or left to right.

      Syntax highlighting and color 'ls' listings are a blessing. Especially for catching typos when coding. "Why isn't that keyword the same color as the others? Oh, its elsif not elseif".

      If they were distinct colours, I could tell instantly which tile was which without thinking.

      Most people's eyes cannot go beyond 5 or so colors in order to make them distinct from each other in graphs and things. After that, we resort to X's, dashed and dotted lines. Again, this is a function of just looking at it. If I am familiar with the data, and I can't tell without a graphics tool to give me the hex RGB values of the colors, I guess it might be difficult for others. Oh, and some people are colorblind. It kills me that gnuplot makes the default first colors red and green, the most commonly seen as brown by a decent. I guess they missed the 500 level HCI class and the 100 level psych class.

      Incidentally, everyone criticises the shutdown option on the start menu, but no-one says where shutdown should be placed...

      My Macs show it under the generic Apple logo at the left upper hand of the screen with other useful things like force quitting an application, logging out, sleep, shutdown, restart, software updates, and other generic things besides mixing them with nested menus of applications, and all of the above items, and more things. Again, in psych 100 or HCI 500 there is the 7 +- 2 data that says that humans are decent of remembering about 5 to 9 things at a time. These things can be "chunked". I would consider shutdown, restart, sleep as a chunked item, and those are grouped together with a horizontal rule for clarity.

      I diss HCI so much because I studied it in grad school, and was not impressed. Most of it was convoluted "special" cases of the stuff I learned in my intro psych class and/or simple common sense and/or trial and error or just an iterative process of abstraction or grouping of displayed information.

      Anybody that has clicked on the Windows "Start" menu should notice in a few seconds how confusing it is. That is not a very good first impression, IMHO. That is why people try to put junk on their Desktop as shortcuts if they can figure out how to do so. Its been difficult to add, remove, organize, or "extract" all of the information in the "Start" menu for 10 years now. But with 90+% market share of the world's computers, why fix what isn't broken?

      Apple integrates the "Program Files" into the common file manager, instead of making the file manager the web browser (which uses different keyboard shortcuts when in "web" mode vs "file manager" mode".

      I don't dislike Windows because its a Microsoft product, and its popular to do so. I've been a Windows programmer, and have used Windows off and on from the early 90s to 97, and briefly from 99 to 00, and I forget each time how awful it is after a 6 month vacation from it until I use it again for 10 minutes or so. I quickly get reminded why I stopped using it.

      Another reason I diss HCI, is that computers are not that special, and they are becoming less special every day in reality, but perceptually conceived as more special over time by many people. My DVR is a computer. It has no mouse or keyboard. It has a radically different "UI" than any other that I have used, but its really fucking good. With a brief glance at the directions for making the remote fairly universal for other components (that is not my favorite thing about the device, but its OK) and a few minutes of looking at the different screens with clear color coded and shaped buttons on the remote, I can record any show or every show in seconds, and so can any other "computer illiterate" p

    34. Re:bad slashdot! by Anonymous Coward · · Score: 0

      Ican handle the dupes, but it's very bad practice to post misleading information

      right, like stating that billy bathgates protection services Inc. used to be a technology company. HELLO?

    35. Re:bad slashdot! by E+Zimmer · · Score: 1

      I beg to differ. Someone who specializes in design for human computer interaction (HCI) would most certainly relate to GUI design, maybe not specifically, but absolutely inclusive to the domain.

      Informative... no, flame, yes

    36. Re:bad slashdot! by Hognoxious · · Score: 1
      If HCI were so important, why do some programs place so many "drop down" items that they fill the screen, go forward and backward across the edges of the screen?
      At a guess, because they're developed by people like you.
      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    37. Re:bad slashdot! by Hognoxious · · Score: 1
      No more than MII work (musical instrument interaction). Musicians have flexible equipment that is designed by musicians not MIIs.
      Most musical instruments have been around for hundreds of years. I agree that they are a fine example of ergonomics, but they've had time to evolve that way. Computers haven't; what's more, the uses to which they're put change very rapidly. An oboe is largely the same as it was, and does what it did in Bach's day.
      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  2. not sure what they'll do with Burton by yagu · · Score: 5, Insightful

    Okay, I'm done reading about three articles about Bill Buxton. Sounds like a bright and interesting guy.

    Now, the litmus test, which Microsoft repeatedly fails, will be whether Microsoft cares or is willing to listen to this guy and his ideas. In my opinion, Microsoft's hiring of high-profile talents or personalities in the past has been more for:

    • squashing opposing or interesting "other" ideas.
    • presenting themselves to the public as progressive, innovative, and creative

    The last great creative mind I remember at Microsoft was Nathan Myhrvold, and I can't remember any great contributions from him.

    As for Burton's quote about the move and Microsoft:

    My sense is that Microsoft is in transition from an engineering-led company to...a design-led company

    Microsoft always has been and always be a Gates/Ballmer-led company, and that's not about engineering, and that's not about design. Waxing eloquent about his new employer is quaint, but Burton sheds no light on Microsoft's intentions or future directions. If history serves, no changes are in the offing.

    This is news, but it isn't big news, and it isn't very interesting news.

    1. Re:not sure what they'll do with Burton by hey! · · Score: 3, Interesting

      Microsoft always has been and always be a Gates/Ballmer-led company, and that's not about engineering, and that's not about design.

      Well, MS is about competing. The means of competing is to let other companies prove the feasibility of something, then copying. MS is also about growth, which is very hard to come by in their traditional business areas.

      Put these together, and it means they're looking for somebody to copy, somebody who has shown how to diversify to produce growth. It turns out that's somebody they've been watching for a long time: Apple.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    2. Re:not sure what they'll do with Burton by Anonymous Coward · · Score: 0

      The last great creative mind I remember at Microsoft was Nathan Myhrvold, and I can't remember any great contributions from him.

      Ray Ozzie kind of has a great, creative mind.

    3. Re:not sure what they'll do with Burton by mccalli · · Score: 4, Insightful
      Microsoft always has been and always be a Gates/Ballmer-led company

      Well, no. Microsoft used to be a Gates-Allen company, and it's arguable as to whether figureheads aside it was actually an Allen-Gates company. It used to be a lot better than it is now too. Sounds hard to believe I know, but in the late eighties some of us were actually rooting for Microsoft, not against.

      Cheers,
      Ian

    4. Re:not sure what they'll do with Burton by joemawlma · · Score: 0

      Now, the litmus test, which Microsoft repeatedly fails...

      So what is the acidity of Microsoft??

      yes, yes, thank you, I'll be here all week...

      Sad, I know. No need to correct me ;-)

    5. Re:not sure what they'll do with Burton by Strudelkugel · · Score: 1

      This is news, but it isn't big news, and it isn't very interesting news.

      Maybe, maybe not. Microsoft is facing considerable competition in many areas. Gates is at his best when under threat, and Microsoft has a pretty good track record with hardware. No doubt the success of the elegance of the i* designs has not been lost on Gates, Ballmer, Ozzie, either. Building interesting hardware to enhance the software offerings should help Microsoft maintain its customer base.

      --
      Imagine how much harder physics would be if electrons had feelings! -Feynman, maybe
    6. Re:not sure what they'll do with Burton by dc29A · · Score: 1

      This is news, but it isn't big news, and it isn't very interesting news.
      - Maybe this new guy will tell Bill to implement a fricking virtual window manager into Windoze.

    7. Re:not sure what they'll do with Burton by The+Lynxpro · · Score: 1

      "Microsoft always has been and always be a Gates/Ballmer-led company, and that's not about engineering, and that's not about design."

      One could hope J Allard takes over the company at some point... Pragmatic, visionary, and picks a pretty decent design when you consider the Xbox360... Perhaps Allard could transition Microsoft into a company that makes quality products that are actually cool*... Maybe he better work on his chair-hurling techniques to ready himself for a management coup. :)

      *and no, I am not making a crack about the Xbox360's power supply or statements concerning defective rates...

      --
      "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
    8. Re:not sure what they'll do with Burton by Anonymous Coward · · Score: 0

      in the late eighties some of us were actually rooting for Microsoft, not against

      I was. MS was my bread and butter for years. Then they turned rotten. I'm a pragmatist, not a fanboy, and the winds they are a changin'

      The OP is glad MS is becoming design conscious? Puleeeas. MS has been hiding crappy engineering behind a thin veil of glad handing gui for years now.

      And to suppose that what we see now is "engineering". Ha! They pushed their whole registry debacle into LDAP, layered on a scary as shit group policy administration tool that almost guarantees disaster, called it "Active Directory", and made us administer this godawful mess with their virtually useless "Microsoft Management Console" crap, and we're supposed call that "engineering"?! Listen OP, after you get out of high school, go get a real education, and then try doing some real work. Don't come back soon.

    9. Re:not sure what they'll do with Burton by brundlefly · · Score: 1

      If history serves, no changes are in the offing.

      Really. I've seen many things lately which indicate the contrary.

      http://www.baychi.org/calendar/files/harris2005121 3/harris20051213.pdf

    10. Re:not sure what they'll do with Burton by Anonymous Coward · · Score: 0

      Microsoft always has been and always be a Gates/Ballmer-led company, and that's not about engineering, and that's not about design.

      Right, it's about throwing vast resources around to crush all competition. How they do that, however, is changing in many places. I think that what they've done with the Xbox 360 is a good example. Instead of trying to out-Sony Sony, they've put J Allard out there as this very rockstar public face for the company, which I think has done more for the product than anything they've done technically or competitively. Sony doesn't have that, and consequently, people are much less excited about the PlayStation 3, a technically nearly identical machine.

    11. Re:not sure what they'll do with Burton by damsa · · Score: 1

      Allen left in the early 80s before MS got evil. If I recall correctly, he got cancer and gave part of his share to Bill Gates when he went through radiation therapy, otherwise he would've been equal to Gates in terms of wealth. It was more of a Allen-Gates company, Allen was older than Gates, and he was the one to convince Gates to quit college to start up MS. If Allen didn't get sick. I wonder how history would've changed.

    12. Re:not sure what they'll do with Burton by mccalli · · Score: 1
      Allen left in the early 80s before MS got evil.

      Yep, you're right - I've got my timelines muddled up. Yea gods, I've been following this stuff for longer than I thought.

      Cheers,
      Ian

  3. Now if only by scenestar · · Score: 2, Insightful

    Someone got this guy to work on a *nix desktop environment.

    For such a powerfull operating system it has a crippled userinterface.

    --
    perpetually dwelling in the -1 pits
    1. Re:Now if only by tbone1 · · Score: 4, Insightful
      • Someone got this guy to work on a *nix desktop environment. For such a powerfull operating system it has a crippled userinterface.

      Oh, I wouldn't say that ...

      --

      The Independent: Reverend Spooner Arrested in Friar Tuck Incident - ISIHAC, Historical Headlines
    2. Re:Now if only by Anonymous Coward · · Score: 0

      Wait, were you contradicting his point, or making it? It looks to me like you were making it, the OSX interface is the worst I have ever seen. I would put enlightenment well ahead of OSX, but few people seem to have my tastes, because I firmly believe that KDE is better than the Windows Desktop Environment, and I think that GNOME is just barely above OSX.

      That is apperantly just me though...

    3. Re:Now if only by Anonymous Coward · · Score: 0

      GNOME is already ahead of Windows when it comes to user interface design.

    4. Re:Now if only by Anonymous Coward · · Score: 1, Insightful

      "Someone got this guy to work on a *nix desktop environment."

      Buxton worked for years at Alias during a period when its products were entirely based on SGI's running on IRIX. He worked in a Unix desktop environment for years.

      Its highly unlikely he is going to have anything to do with the basic GUI interaction for Vista or Office at Microsoft. His forte is human machine interaction for things like painting, modeling and industrial design, like the old Alias products StudioPaint and Studio. He has come up with some interesting things over the years but he is mostly an ivory tower PhD type who produces lots of interesting ideas most of which don't achieve a lot of traction in the mainstream. He is no doubt going to land in Microsoft Research with all of the other somewhat over the hill brains they've collected there, churning out research papers, going to conferences and he may or may not ever produce anything that makes it in to a mainstream product.

    5. Re:Now if only by Anonymous Coward · · Score: 0

      I think the point is whether or not OSX GUI is a usable interface to a *nix system not how much someone may or may not like it. Because, obviously, many people use it and like it. So apparently it has some measure of success.

    6. Re:Now if only by joschm0 · · Score: 0
      That is apperantly just me though...

      Apparently so

      --
      01/20/09
    7. Re:Now if only by Anonymous Coward · · Score: 0

      I don't think the parent is a troll; strikes me as a legitimate criticism.

      In reply:
      Its a problem. I've worked in HCI for many years now (safety critical systems, maritime, aerospace, heavy industrial, nuclear etc). The difficulty is mainly a misaprehension as to how one improves HCI; its not a piecemeal aggregation and debate around statements like "I like this" and "I don't like that" as the mailing list members are happy to play at. Its an iterative process and its a grindingly dull and somewhat expensive exercise in empiricism for the most part. The interesting discussions of mental models and so on are just the gravy (although academics play them up for sure - thats because they are the interesting part). So without real investment it can't happen and people are having too much fun doing it ascientifically to want to listen. Furthermore, because its a research programme its something that can be done collaboratively *but not by committee* as Donald "The Don" Norman has written about in just this context.

      My point is, be nice if that guy did work on *nix OSs, the problem is on his own he wouldn't be able to do much of anything without backing and an understanding of what it is that needs to be done. Zonk calling him a "design guru" implies that he could sit down with a pencil and paper and magically conjure up better HCI which is completely wrong. I'd expect him to come up with a set of aims and coordinate the actions of a team in their data collection. Nice to dream though.

    8. Re:Now if only by agent_no.82 · · Score: 1

      You're not alone. I've found the extensive customization ability of KDE makes using it the most "user-friendly" and addictive computer experience I've ever had. OSX, GNOME, and MSDE became rather aggravating afterward. I've been spoiled rotten.

    9. Re:Now if only by kabz · · Score: 1

      It looks like Microsoft has transitioned from an engineer led company where it's best to get in at the bottom and ride a great product to the top, to a comfortable retirement home with a steady stream of income from old products where notable managers and industry 'celebrities' can eke out an interesting retirement hob-nobbing with the great and the good of the various research centers.

      I'm sure it's a great job, but sending in a few 'shiny' tugs is *not* going to change the direction of the 'Titanic'.

      Who are they going to hire next? Dvorak? ;-)

      --
      -- "It's not stalking if you're married!" My Wife.
    10. Re:Now if only by Anonymous Coward · · Score: 0
      Someone got this guy to work on a *nix desktop environment.

      He working at Alias (Wavefront) for a number of years, and we started out as a Unix shop. From his web site:

      From 1994 until December 2002, he was Chief Scientist of Alias|Wavefront,(now Alias Systems) and from 1995, its parent company SGI Inc.


      I'm actually looking at the changelog entry on when his account was added and removed in our (Alias) e-mail list.
    11. Re:Now if only by carlislematthew · · Score: 3, Insightful
      "I've found the extensive customization ability of KDE makes using it the most "user-friendly" and addictive computer experience I've ever had."

      This is where you differ from 99% of people. Most people would not define usability by the amount of customization that can be done. Most people want to just walk up to the computer, sit down, and *use* it. In their case, *using* a computer is about the application (email, Internet, printing pictures, etc) as opposed to customization and tinkering.

      I happen to be similar to you and like to customize, but it's important that we realize that this is not a mainstream desire.

    12. Re:Now if only by Anonymous Coward · · Score: 0

      Well, here's the problem. Mac OS X, and in fact the entire Apple experience, is intuitive for a certain kind of person. Artists, fashion mavens, leftists, and other creative personalities can sit down with a 12" PowerBook running the latest dot-release of Tiger and comprehend its sensitive, tasteful aesthetic. It's a rare instinct, this appreciation for beauty and truth; accountants and other such pencil-pushers haven't a prayer.

      In summary, unattractive squares should stick to Linux and Windows. Macs are for different thinkers.

    13. Re:Now if only by agent_no.82 · · Score: 1
      I agree, though this is where actual usability is different from some standard definitions. My configuration is very usable, and doesn't get between me and my apps, however in this case it's my personal usability I'm rating. Unfortunately, I can't rate other's success with this as they simply don't bother.

      I suppose this means that most usability items are judged by their stock configurations, rather than what is possible. It must be what 'usability-experts' are paid for. I can't begin to count the number of times I've heard "But the button's supposed to be right there! You broke (appname)!"
      Hmm, this gives me a new idea for tweaking...

    14. Re:Now if only by SmallOak · · Score: 1

      I don't think he will be working on Vista, If anything he may be working on interfaces to the Xbox.

      Back in the very early 80's, Bill was designing a lot of cool hardware user interfaces to a Synthesizer that was home-brewed at the University of Toronto. Stuff like 'infinite sliders', finger pads, etc that where used to control the synthesizer during live performances. The synthesizer was a blue box with a lot of cables in and out.

      He was also doing things like have all the parameters of the synthesizer and the live performance (melodies, timbers etc) displayed as a numeric matrix on the Vt100 (remember Curses?). Using those interface devices, the musician could control the parameters during a live performance and see those change on the VT100 as well as hear them. Using a tablet the performer would select from what to change and then use other interface devices to play with those values. Remember kids we are talking 1981 here.

      He may be returning to his roots and doing that kind of work there. He also knew a lot about "psycho-acoustics" but I don't know if keep that up.

      For years the musics at the start of "two new hours" was one of his compositions.

      A bit of Canadiana here:

      http://www.thecanadianencyclopedia.com/index.cfm?P gNm=TCE&Params=U1SEC788299

      "The first studio (the second in North America) opened its doors in 1959 at the University of Toronto, under the prompting of Arnold Walter, with the collaboration of Hugh Le Caine who was then director of the National Research Council's Electronic Music Laboratory (ELMUS) in Ottawa. The first director of the University of Toronto Electronic Music Studio (UTEMS) was Myron Schaeffer (1908-65), succeeded by Harvey Olnick, and in 1965 by Gustav Ciamaga. The latter was one of the first Canadian pioneers of computer music applications. Since then, the University of Toronto has remained known for computer music applications, involving such individuals as Norma Beecroft, William Buxton, Bruno Degazio, John Free, James Gabura, and David Jaeger. Notable among their major productions are the PIPER II, Outperform and the Midiforth and the SSSP (Structured Sound Synthesis Project)."

    15. Re:Now if only by RespekMyAthorati · · Score: 1

      he is mostly an ivory tower PhD type

      Except he doesn't have a Ph.D.

      His education consists of a Master's
      in Music. How that qualifies him as
      a professor of computer science is
      beyond me, especially since his "research"
      papers read more like social science than
      computer science.

  4. Why now? by WordODD · · Score: 1

    Why hire him now?? Why not before Vista and Office 12 are already in beta? I haven't had a ton of experience with Vista, but my beta verison of the new Office could have used his touch.

    --
    Please do not let scientific accuracy interfere with the intended humourous/interesting/insightful value of this comment
    1. Re:Why now? by IAAP · · Score: 2, Interesting
      Why hire him now??

      Or at all? I've gotten used to MS' menu layout. As a matter of fact, when they change their own menu items between versions, I'm lost. And it really pisses me off!

      I just think that humans are so adaptable that you could do anything and we would learn to deal with it. And if you consider MS' monopoly position, they could put the "File" options under "Help" and that would be the standard.

    2. Re:Why now? by Anonymous Coward · · Score: 0

      Maybe they want an intelligent design? :b

    3. Re:Why now? by Swamii · · Score: 1

      AFAIK, neither Office nor Vista are in public beta.

      --
      Tech, life, family, faith: Give me a visit
    4. Re:Why now? by Moby+Cock · · Score: 1

      Perhaps MS feels that Vista and Office 12 are 'in the can' so to speak. All that is left for them if bug fixes and tweaks. Buxton is being brought in for Windows Vista+1 (Blackcomb, I think its called).

    5. Re:Why now? by WordODD · · Score: 3, Informative

      No, they aren't in public beta, but usually by the time they reach that stage all the major design decisions have been long since made. The current CTP of Vista released in early December is probably the 4th or 5th offical release that has more or less had the same GUI so I get the feeling that he won't have much of an impact on that. Office 12 is considered to be pre-beta so its interface may still be up for discussion, however one of the major changes in this version is how menus and toolbars are grouped and arranged, and I doubt he had any input on that. If you haven't seen the release check out some screen shots, it is a radical departure from every previous version.

      --
      Please do not let scientific accuracy interfere with the intended humourous/interesting/insightful value of this comment
    6. Re:Why now? by advocate_one · · Score: 1
      Why hire him now??

      to deny the use of him by the "enemy"...

      --
      Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
    7. Re:Why now? by developer7 · · Score: 0

      Blackcomb = Windows XP codename

      --
      Elliott Hird, http://elliott.hird.name/
    8. Re:Why now? by Moby+Cock · · Score: 1
    9. Re:Why now? by Swamii · · Score: 1

      Yep, I've seen them and the new "ribbon" strips.

      I agree, he probably won't have a major impact on the Office 12 UIs. Probably a little too late in the game for that, unless they decide to do some radical changes to the UI.

      --
      Tech, life, family, faith: Give me a visit
    10. Re:Why now? by Hognoxious · · Score: 1
      I just think that humans are so adaptable that you could do anything and we would learn to deal with it.
      You're right. If turning the steering wheel left made the car turn right but only when it's in a odd numbered gear, we'd get used to it, wouldn't we?
      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    11. Re:Why now? by wild_berry · · Score: 1

      I was going to post the same thing, but just above here "Moby Cock" points to the Wikipedia article about Microsoft's Blackcomb project, the thing intended to follow Vista, for which this guy's skills may be relevant.

  5. KDE by lord_sarpedon · · Score: 0, Troll

    Showing the developers a copy of KDE 3.5 would have been cheaper and equally effective.

    --
    "Strangers have the best candy" -Me
    1. Re:KDE by TrekCycling · · Score: 1

      Why? So they know what NOT to do?

    2. Re:KDE by Deslack · · Score: 0

      Mod parent up, please?

      --
      .sigs are useless; it doesn't protect you from imposters.
    3. Re:KDE by eddygk · · Score: 1

      It should be the other way around.

    4. Re:KDE by lord_sarpedon · · Score: 0

      What nonsense is this? Troll? KDE has a good interface, in my opinion. Do I have to check my opinions at the door now?

      --
      "Strangers have the best candy" -Me
  6. More informative articles about Bill Buxton by eltoyoboyo · · Score: 5, Informative

    TFA is remarkably uninformative. Do not bother with it, if it becomes slashdotted.

    This article (PC or people--who's the boss?) has an interview with him today.

    Bill Addresses his Microsoft transition on his home page: http://www.billbuxton.com/

    He is cited in the Wikipedia article about Human-computer interaction.

    --
    Have you Meta Moderated t
    1. Re:More informative articles about Bill Buxton by Anonymous Coward · · Score: 0

      Thanks for that, good job!

    2. Re:More informative articles about Bill Buxton by cstream_chris · · Score: 2, Insightful

      God help us if his designs look anything like his home page.

  7. Great... by eander315 · · Score: 0, Troll
    At least their software will look good before it BSODs.

    In fact, maybe they'll change the color to fuschia or something more... stylish.

  8. Only makes a difference if... by BushCheney08 · · Score: 2

    This is only going to make a difference if they actually listen to his input and implement his suggestions. I'll be surprised to see that happening. It seems that Microsoft has the idea that simply hiring these brilliant people will make a difference. What they don't seem to understand is that they also need to listen to what these people tell them...

    --
    Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
  9. Very Interesting by Moby+Cock · · Score: 1

    Bill Buxton is an interesting and insightful guy. If he can stamp his mark on Microsoft software we will all benefit in a great way. His focus is to maximise the overall experience of using technology, not simply focus on creating functionality. Imagine a world where MS stuff is not clunky and obtuse, one where wizards are no more and window focus is not usurped by other applications. Dare I make the parallel: Imagine Apple like interfaces on MS platforms. Design in technology AND experience. That would be a truly great thing, we would all be richer for it.

    Of course we will then have to figure out someway to force MS to release it all under the GPL. But we can save that for a little later.

    1. Re:Very Interesting by Anonymous Coward · · Score: 1, Informative

      Hey or how about this...just use Apple?

    2. Re:Very Interesting by Anonymous Coward · · Score: 0

      > If he can stamp his mark on Microsoft software we will all benefit in a great way.

      So you're saying he's going to sabotage it?

  10. Isn't this already the attitude Microsoft takes? by glarbex · · Score: 2, Funny

    I thought good "computer-human interaction" has always been the main attraction of Microsoft products... so why is it anything new that they should be leaning towards the design side of things?

  11. Re:Hmm... by Anonymous Coward · · Score: 3, Funny

    (I can't find his website)

    If it's people like you judging whether his website is hard to use or not then I wouldn't worry, cos if you can't find it WHEN THE LINK IS RIGHT THERE IN THE SLASHDOT SUMMARY then you have some inbuilt usability issues within yourself, and no amount of design is going to fix them

  12. Let us do it by DiGG3r · · Score: 0

    MS should just leave the GUI design alone, just give us a way to modify the GUI ourselves. Some kind GUI Powertoy kit would be the best thing MS could do for us.

    1. Re:Let us do it by Anonymous Coward · · Score: 1, Funny

      Letting the user do this invariably leads to yellow text over a bright magenta background. I'm not sure why it happens that way, but for some reason, it usually does.

    2. Re:Let us do it by endemoniada · · Score: 1

      ...And by "us" you mean the small, oh so small, minority that actually knows how to do just that? Atleast see Windows for what it is. It's an operating system for the masses, not for the individual. If you want customization, go with Unix/GNULinux or something similar.

      --
      Blog -
    3. Re:Let us do it by Anonymous Coward · · Score: 0

      "Some kind GUI Powertoy kit would be the best thing MS could do for us."

      It wouldn't do me a bit of good. That lock-in, lock-out, rule-the-world system was locked out of my house a long time ago.

  13. Can anyone translate this? by Weaselmancer · · Score: 1

    ...engineering-led company to as much a design-led company...

    Exactly what does this mean? AFAIK, engineering IS designing. So what's the diff? What's he trying to say?

    --
    Weaselmancer
    rediculous.
    1. Re:Can anyone translate this? by Anonymous Coward · · Score: 0

      Some engineers designed Lotus Notes and look where that got us.

    2. Re:Can anyone translate this? by 2nd+Post! · · Score: 5, Insightful

      As far as I can tell, engineering is trying to create a solution for a problem.
      Design, on the other hand, extends engineering by trying to figure out the problem first.

      For things like bridges, the problem is fairly self evident: There is a gap or chasm to cross. It is synonymous to design or engineer a bridge.
      Airports, on the other hand, are much tougher problems to tackle. You don't engineer an airport, you design an airport.

      Maybe a better way to put it is: Designers work around the requirements of people. Engineers work around the requirements of the problem.

      If you have a designer involved, the engineers will have already taken into account the requirements of the people. If you don't have a designer around, then the engineers have to fake it and come up with ad hoc solutions to meet the unexpected needs of the people you are trying to help.

    3. Re:Can anyone translate this? by BlogPope · · Score: 1
      Typically, egineering led implies the underpinnings were designed to accomplish the goals, then an interface was created to provide/relay the needed information. (Think Photoshop)

      Design led implies that The UI was designed first and then the underpinnings needed were put in. (Think MacOS)

      Neither is better or worse than the other, both have led to some good and bad systems, though I lean towards design led as engineers tend to think along what's know, whereas designer's are usually ignorant of whats possible, leading engineers to push the bounds of what's possible

      --
      My other car is a Popemobile
    4. Re:Can anyone translate this? by Weaselmancer · · Score: 1

      Thanks - that makes a lot more sense.

      --
      Weaselmancer
      rediculous.
    5. Re:Can anyone translate this? by curious.corn · · Score: 1

      I disagree. Synthesis of a solution is a synonym for design and it's what engineering is all about. There are many solutions to a problem, the engineer's job is to find one that is optimal. Requirements define the optimality while available technology provides the possible avenues and engineering is all about creating the latter that satisfies the former. When a design feels ass backwards (aka "an engineer must have done it!") it's either poor requirements or bad engineering. Function is Form, if it doesn't it's not an effective Function (some aspect of its requirements remained unimplemented). Properly engineered airports are good designs when they maximise usability, safety, flow, etc... bad, gimmicky stuff feels wrong no matter how much "style" you put into it.

      --
      Mi domando chi à il mandante di tutte le cazzate che faccio - Altan
    6. Re:Can anyone translate this? by shotfeel · · Score: 1

      Exactly what does this mean?

      The Designer figures out what needs to be done (design specifications), the Engineer figures out how to make it happen.

      At least that's how I see the distinction.

    7. Re:Can anyone translate this? by Anonymous Coward · · Score: 0
      Design vs. Engineering is more ergonomics and aestics vs technical requirements

      Think of it as Architecture vs Civil engineering

    8. Re:Can anyone translate this? by 2nd+Post! · · Score: 1

      It doesn't sound like we disagree in principle. It also sounds like you read Christopher Lloyd Alexander.

      You can have excellent design with no engineering, just as you can have lots of engineering effort without any design. The two are NOT synonymous behaviors, so they have separate words for each behavior.

      If you want to conflate the two behaviors you can, but it isn't the default behavior.

      Designers do not need to be engineers, though engineers need to be designers. The problem space is so large, however, that it is difficult to be both a good engineer AND a good designer.

      Here is a design only situation:
      Where to place a bed, a dresser, a mirror, and a chair in a bedroom. There is no engineering necessary.
      Here is an engineering only situation:
      What material to use in a bridge to withstand certain live and dead forces on the structure.

      Here is a combination design/engineering situation:
      What kind of bridge can span this distance with the fewest structural members?
      What kind of bridge can span this distance with the least material?
      What materials and structures can we use to implement such a bridge?

      Perhaps in the future design and engineering can be undertaken simultaneously, but right now they are not, I think.

    9. Re:Can anyone translate this? by PitaBred · · Score: 1

      Think of it this way: Engineering is just Design, except that you have to color within certain lines. As the GPP said, many bad situations are caused by beaurocratic, and even design, limitations imposed on engineers. Other times, it's sometimes budget, etc. But design and Engineering will always be very much intertwined. Design without an engineer and what you have is called a "decorator"

    10. Re:Can anyone translate this? by clem.dickey · · Score: 1

      I think of engineering as consisting of both analysis and synthesis, and design is "synthesis guided by analysis."

      Buxton's use of "design" as an alternative to "engineering" is a bit odd, unless he was mis-quoted or partially quoted But perhaps he meant specifically HCI design, at which engineers are sterotypically weak.

    11. Re:Can anyone translate this? by 2nd+Post! · · Score: 1

      Design without an engineer is not at all the same as a decorator.

      Do you need an engineer to arrange a room to be optimal? If you do, you must have a bedroom inside a submarine.

      On the other hand anyone/everyone can 'design' a room. For example some design constraints:
      1) Don't block entrance and exit paths with furniture.
      2) Imagine walking through the room in the dark and place furniture to not stub toes and shins
      3) Imagine walking through the room during a power outage and place furniture appropriately, especially places to keep flashlights and candles.
      4) Do not place beds next to drafts caused by cold windows
      5) Imagine you are sick in bed; place furniture where trays, food, and medicine can be reached by both an assistant as well as yourself

      Do you need to engineer, or an engineer, for this problem? Or is it merely enough to 'design' the solution? Are these problems so superficial that you would relegate them to 'decorators'?

    12. Re:Can anyone translate this? by Anonymous Coward · · Score: 0

      You, sir, are an ignorant jackass. Your comment shows so little understanding of both engineering and design that I cannot possibly imagine you have even the faintest acquantance with either.

    13. Re:Can anyone translate this? by 2nd+Post! · · Score: 1

      You have to start somewhere.

      Ignorance can be corrected with a little bit of training.

      Being an asshole, on the other hand... can that be fixed, or will you always be an asshole?

    14. Re:Can anyone translate this? by Tim+C · · Score: 1

      It is synonymous to design or engineer a bridge.

      Rubbish. There are many different ways to build a bridge, from the purely utilitarian (eg this one or these ones) to the wonderous (such as this harp bridge or this one).

      Any of the standard bridges in the second link would have done just as well in place of the ones in my second pair of links; are you sure that engineering and design are the same thing when it comes to bridges?

    15. Re:Can anyone translate this? by 2nd+Post! · · Score: 1

      No, of course not.

  14. Re:Hmm... by Sen.NullProcPntr · · Score: 2, Funny
    One of the comments on that article comments on his website looking unprofessional and being hard to use. (I can't find his website)

    I just assumed it was so good that I didn't understand it;-)

  15. Design focus by Council · · Score: 3, Funny

    'My sense is that Microsoft is in transition from an engineering-led company to as much a design-led company'

    Good. Now that they've got the engineering programs solved, having created what everyone agrees is the most solid and bug-free operating system on the market, they can start trying to catch up to Linux in ease-of-use and UI flashiness.

    --
    xkcd.com - a webcomic of mathematics, love, and language.
    1. Re:Design focus by BobPaul · · Score: 1

      My question:
      When did they become an engineering lead firm? I always thought the engineers took second place to profits and business leaders?

    2. Re:Design focus by Tatarize · · Score: 1

      Yeah, honestly a quick look at their budget will tell you that Microsoft isn't really a software company at all, they are a marketing company. They spend only a fraction on software. Whereas they spend huge amounts on marketing.

      --

      It is no longer uncommon to be uncommon.
  16. Oh, jeez... What else can he detect? by Rahga · · Score: 1

    'My sense is that... There are more designers at Microsoft on any single team as there were, not too long ago, in the entire company." - Martin LaMonica

    "And the answer to the question inside this envelope is 'Transit Strike'"

    ** rip **

    "Why are ZDNet relying on second-string writer monkey rejects today?"

    1. Re:Oh, jeez... What else can he detect? by shotfeel · · Score: 1

      Thank you, Carnac the Magnificent!

  17. a little late? by joemawlma · · Score: 3, Insightful

    Shouldn't they have hired this guy BEFORE completing and releasing all those betas of Vista?

    1. Re:a little late? by Moby+Cock · · Score: 1

      No. It may be that he has been hired to direct the OS after Vista. Vista is pretty much finished, besides squashing remaining bugs and some tweaks. Blackcomb (Vista + 1) is the next big project and Buxton is getting in on the ground floor for that release.

    2. Re:a little late? by LemonHerbWRX · · Score: 0

      Is it so hard to believe that Microsoft may include several different interfaces in the final product? Windows already has themes and most Linux distributions have more then one desktop engine available, why can't Vista allow the choice of several different GUIs?

    3. Re:a little late? by Anonymous Coward · · Score: 0

      Great point! After all, it's not like there will ever be another edition of Windows! Nosiree, Vista is it. End of the line. No more!

  18. Minimalistic Design Techniques by intelliot · · Score: 1

    Microsoft may be the king of bloatware, but it wouldn't take all that much effort for them to quickly turn their approach around. If new design is what they want, they will take a minimalistic approach, similar to that which has become so popular across many CSS-based web styles. This clean, elegant design technique should clean up their image, but, more importantly, make computers less intimidating for new users. At the same time, who isn't used to Microsoft's established user interfaces already? I consider their primary target market, with regards to design, to be new users.

  19. His website by idonthack · · Score: 1

    His website layout is nice, but he should write it in valid HTML before he considers himself a UI guru. http://validator.w3.org/check?verbose=1&uri=http%3 A//www.billbuxton.com/
    ---
    I'm actually just a script.
    Generated by SlashdotRndSig via GreaseMonkey

    --
    Why is it that when you believe something it's an opinion, but when I believe something it's a manifesto?
    1. Re:His website by shotfeel · · Score: 1

      Naah. If you RTFA you'll find he's a designer, not an engineer.

      IOW the design is flawless, its the implementation that sucks.

  20. I don't have a Start button... by deathbyzen · · Score: 0

    Kudos for trying, but no matter how idiot-proof or intuitive they make the GUI, we will always have conversations like this: http://www.penny-arcade.com/comic/2005/12/12

  21. I am hoping by inventor61 · · Score: 1

    ... that the new designers will come up with a reset sequence that uses keys that are easier to use than 'CTRL-ALT-DEL' which are way too far apart on the QWERTY keyboard. I assume, of course, that Microsoft has no intention of making their products more robust, and therefore ... oh, never mind.

    1. Re:I am hoping by lowe0 · · Score: 1

      I'm glad they're far apart. Wouldn't want to accidentally whack them.

      Although nowadays, they just launch taskmgr on Windows - they don't actually reset the machine.

    2. Re:I am hoping by tsaler · · Score: 1

      The whole point is having them far apart. You don't want to accidentally hit them and reset the machine. It should be as deliberate as possible.

    3. Re:I am hoping by Anonymous Coward · · Score: 0
      It is NOT a Microsoft thing, but a PC hardware/system level thing. Before you ever get to a Microsoft bit from the disk (e.g. you are in the BIOS setup), if you use the three-finger salute, it will reboot the system. Windows now traps that interrupt (as has been mentioned) and doesn't reboot.

      Was this in the original PC's, or did it start somewhere down the road as the BIOS matured?

    4. Re:I am hoping by rapidweather · · Score: 1

      'CTRL-ALT-DEL'
      They can't change that! Don't we use that in Linux too?
      Let me try it...
      *poof*

  22. Buxton is a Researcher... by xoip · · Score: 1

    This does not necessarily mean he was hired to build new products. Perhaps he is being hired to deconstruct products they have, and monitor user acceptance of new releases or teach the development team a little about man machine interactions.

  23. XP is lipstick on a pig! No more Fisher Price!!!!! by Anonymous Coward · · Score: 0

    Just do it right. Hire a GUI person from Apple and be done with it.

  24. Microsoft was once an engineering-led company? by Anonymous Coward · · Score: 0

    I thought it was always a marketing-led company.

  25. lets hope.. by mustafap · · Score: 1

    That he is a bit better than the guy who designed the paper clip application.

    --
    Open Source Drum Kit, LPLC deve board - mjhdesigns.com
  26. What should Free Software developers look at? by LionKimbro · · Score: 1

    If you're just a casual Free Software programmer, are there some good resources for getting some of that "Design Goodness" in you?

    I do think we've been a bit long on the architecture, and not so much the design.

    I'm obviously not going to become a good designer overnight, but is there something that I should be reading, or looking at?

    1. Re:What should Free Software developers look at? by komodotoes · · Score: 1

      I'm no developer but I *do* like GNOME so you might want to check out: The GNOME Human Interface Guidelines They've got this whole interface thing down to either an art form, or a fascist manifesto, depending on who you believe.



      NeverEndingBillboard.com

    2. Re:What should Free Software developers look at? by glasse · · Score: 1

      A little while ago I wrote an HCI-HOWTO. I've been meaning to rewrite it some to focus on the more casual developer reader, but haven't gotten to it yet. Please feel free to leave me feedback.

      Ethan

    3. Re:What should Free Software developers look at? by Anonymous Coward · · Score: 0

      Well, I use Gnome and I have seen some features removed (maybe distro specific though) that I was unhappy with. When usability starts making assumptions about what users want or need, it will be wrong everytime, IMHO.

    4. Re:What should Free Software developers look at? by Anonymous Coward · · Score: 0

      The GNOME HIG is a set of guidelines, and it doesn't say anything about removing features. I found it very helpful when designing interfaces; there's a lot to learn there.

      When usability starts making assumptions about what users want or need, it will be wrong everytime, IMHO.

      Developing software is making decisions for the user. Someone decided that the Back, Forward, Reload and Stop buttons should be on the upper left of the window I'm looking at right now, for example.
      Of course, it's best to have the resources to do research with real users, but that's not always the case. That's why some well tested principles are to be followed, and the HIG is where you can learn about some of them.

  27. Great! Microsoft empire at last! by gnujoshua · · Score: 0, Troll

    Wow, this is just one step closer to everyones goal and wish that Microsoft will be better, more user friendly, and eventually in a world with _fewer_ competitors. Soon we'll not only be giving Microsoft credit for being the most innovative and greatest producer of software innovations and technologies, but we'll have a deeper psychological connection to Microsoft. I mean, as Buxton said, "Ultimately, we are deluding ourselves if we think that the products that we design are the "things" that we sell, rather than the individual, social and cultural experience that they engender, and the value and impact that they have."

    But, really, I think the ideal world would be if Microsoft, Apple, and Intel combined forces into one giant mega-corporation. This way we could have beautiful looking machines and interfaces from Apple, machines that people feel a deep and unique social and cultural connection to Microsoft products, and they could build optimizations into the chipsets for specific things. How perfect would that be! Eventually we could even move all of our factories over to the third world, and all the rest of our filth and dirtiness and poverty too, so that we can have the most perfect materialistic iPod culture that we all desire. O proprietary disposable culture how I adore you!

    1. Re:Great! Microsoft empire at last! by realmolo · · Score: 1

      You know, all Microsoft did was hire a new "design" guy. Maybe you should relax. Go write a poem or something.

      p.s.- poetry sucks

    2. Re:Great! Microsoft empire at last! by gnujoshua · · Score: 1

      It's venting of frustrations built on top of other things they have been doing lately. One thing that Microsoft has been doing as of late is applying for a large number of patents. This is fine, something that IBM used to do. But, they aren't doing it for just "protecting" their "property." It is part of a larger tactic to eliminate competition. For instance, one fun thing they do is to have a private meeting with a CEO of a fortune 500 company (they've done this several times). The CEO must sign a nondisclosure agreement to not share the information shared at the meeting with competitors. THe information shared by a team of Microsoft lawyers is that there will be lawsuits against open-source software creators and copyright owners for software that violates microsoft patents . . . and that it is in the best interest of the CEO's company to not use the open-source software and to stick with Microsoft. So, when I see Microsoft do things like hire a very important in the human machine interaction world, it irks me more than it should, probably. But, I believe that the most effective thing a company can do to improve their product is to "improve the atmosphere around the product." I mean, the iPod is a perfect example of not only creating a product, but changing the cultural understanding of one. This is what I fear. But, of course economics and cultural fears are just flighty poetry and all. I mean, Bill Gates has more money than a lot of third world countries --- I could pretend that this is just the flighty stuff that poetry is made of, or I could look at it with some skepticism and think: hmm, should I worry about this? Should I have soem concern about the role this company plays in the world and their long term strategies of engraining themselves in the minds of people that that they are "the" makers of software. I guess not. I should just go back to my poetry writing. You freak.

    3. Re:Great! Microsoft empire at last! by Anonymous Coward · · Score: 0

      GNU/Whatever is dead. All hail our economically superior corporate overlords!

    4. Re:Great! Microsoft empire at last! by yo_tuco · · Score: 1

      That's the worst poem I've ever heard! Okay, just stick to the commentary. 8-)

  28. Does it really matter? by Shivetya · · Score: 3, Insightful

    Honestly? Because no matter what he does, even if it is the next best thing since sliced bread, the majority of /. posters aren't going to be satisfied as it still is Microsoft.

    Let some other company do it and it will be lauded. Let some other company screw it up and it probably won't get posted or if it does a million bad examples superficially similar to something wrong Microsoft did will be used to excuse it.

    Microsoft may be lead by certain people but most of their products do have that design by committee look. The one thing that makes OSS great can also make it aggravating and that is that a lot of it is created by individuals. Individuals don't always feel a need to compromise and that can lead to true innovation. Fortunately their screw ups are rarely noticed until they have gained name recognition. Multinational corporations don't have that ability anymore.

    Look at this way, at least they are hiring people that are known quantities. From that we can at least deduce what they are trying to do or hope to do.

    --
    * Winners compare their achievements to their goals, losers compare theirs to that of others.
  29. BILL'S A GENIUS!!!! by riiiichanchan · · Score: 0

    GENiUS, GENiUS I TELL YOUUUUuUUUUUUU!!!!!!!!!

  30. Hosted on a Linux box :-) by natmakarvitch · · Score: 1
    URL: http://www.billbuxton.com/
    Server: Apache/2.0.50 (Fedora)

    Hosted by in2net, who also offers MS-Windows boxes.

    Keep up the good choices, Mr. Buxton!

    1. Re:Hosted on a Linux box :-) by tsaler · · Score: 1

      And he appears to have developed his site using Netscape Composer. Big deal.

  31. Prettier Crashes by kvn · · Score: 1

    Will he help design a more attractive BSoD?

  32. How about a new security research. by vandit2k6 · · Score: 1

    I think Microsoft needs a couple of those people.

    --
    Its nice to be important but its more important to be nice
  33. Maybe they will finally by kpainter · · Score: 0

    Assign the CTRL-ALT-DELETE operation to a single key in the interest of saving time? God knows, you have to use that combination enough...

  34. Oh, jeez... What else can he detect?-Rejection. by Anonymous Coward · · Score: 0

    ""Why are ZDNet relying on second-string writer monkey rejects today?""

    Because Slashdot has standards.

  35. Ion Storm... by Vexler · · Score: 1

    As I recall, when John Romero started Ion Storm it was out of the sense that id Software was dominated by technologists/engineers and not by designers. He wanted Ion Storm to be a place where "Design Is Law", then burned through some serious venture capital cash before coughing up Daikatana. The rest, as the saying goes, is history... and so was Ion Storm.

    I don't know if Microsoft products need better GUI people as much as architect and security people.

  36. bad slashdotter by flithm · · Score: 5, Insightful

    As someone who has personally seen Bill Buxton speak, and also as someone who has had HCI (Human Computer Interaction as the field is actually called) training, I can say that for once the Zonk is not totally wrong.

    I agree he should have read the article before posting, but it's also not correct to say he has no direct relation to GUIs. He speaks very much of design and how to make proper GUIs. In fact he actually teaches design at his university.

    A big part of HCI is GUI design. How could it not be? After all how do most humans interact with computers?

    To quote Bill Buxton:

    "Not only should you get the design right, but more importantly, you should get the right design."

    He is most certainly a guru of design, and that includes GUI.

    1. Re:bad slashdotter by fiendy · · Score: 2, Funny

      He speaks very much of design and how to make proper GUIs. In fact he actually teaches design at his university.

      To quote Bill Buxton:
      "Not only should you get the design right, but more importantly, you should get the right design."


      Apparently he also speaks very much of clichés...

    2. Re:bad slashdotter by Anonymous Coward · · Score: 0

      A big part of HCI is GUI design.

      What about non GUI design? GUIs suck for headless boxes. GUIs almost always suck for scripting across 1,000 machines. GUIs suck for cars, people should be driving.

      Ever seen "Micros" at your favorite bar? I guess its kinda a GUI, its a bunch of silly boxes and text that you can quickly click on with your finger. That would suck on my laptop for typing a letter. Micros sucks when there is a Windows error because it take 20 minutes to get the keyboard and mouse out of the closet, figure out where to plug it in, and interface with the Window's GUI to hit "OK" or "Cancel".

    3. Re:bad slashdotter by JeremyALogan · · Score: 1
      After all how do most humans interact with computers?
      I don't know about you, but I usually talk to mine
    4. Re:bad slashdotter by Afrosheen · · Score: 2, Insightful

      Sounds like a genius to me. Anyone that slings lame cliches like that around the corporate world sound like gurus to the great unwashed. For example, pretend I'm an interior designer and I'm looking around your house.

        "It's now how the drapes are hung, it's why the drapes are hung."

        That will prompt an OOOoooohhh from you and then bam, I'm an instant design genius and before you know it I'll have your house full of fushia Keith Haring prints and leopard skin throw rugs, laughing to myself at your ignorance.

        Just remember kids, if someone uses a lame cliche, call them out on it and be sure to groan.

    5. Re:bad slashdotter by rtb61 · · Score: 1

      The whole artcile is wrong based upon microsoft past history. With all it's bugs, flaws and security failings, it should be surely be obvious to everybody by now that windows always had a design (what it looks like) focus rather than an engineering focus (how well it works). Engineering vs design, function vs form, accuracy vs marketing, truth vs M$=B$.

      --
      Chaos - everything, everywhere, everywhen
  37. Non sequitur? by TuringTest · · Score: 1

    Exactly where is the relation between human-computer interaction and HTML code compliance?

    --
    Singularity: a belief in the "God" idea with the "demiurge" relation inverted.
    1. Re:Non sequitur? by 99BottlesOfBeerInMyF · · Score: 1

      Exactly where is the relation between human-computer interaction and HTML code compliance?

      Actually, there is a big relationship between the two. Using standardized markup is a big focus for usability and human-computer interaction experts, because there is no way to be certain how a given human will want to experience information. Using standards allows screen readers, braille boards, vision impaired, and other interfaces to work properly. It also allows alternate input methods, not only for the impaired, but for new technology and specialized interfaces. If a human-computer interaction expert can't code their own information for use by the large and growing physically impaired community they certainly lose credibility with me. And for any of us using a custom input devices, like a stylus, chorded mouse, voice interface, or who rely upon machines to parse and preprocess text standardized formats are very important.

  38. Re:Hmm... by developer7 · · Score: 0

    Go on, shoot me :D. <sarcasm>That website is simply the best designed I've EVER seen!</sarcasm>

    --
    Elliott Hird, http://elliott.hird.name/
  39. Why not *nix app hires GUI design guru? by edmicman · · Score: 1

    Wouldn't this actually be news if instead it was some OSS app or group that was hiring a GUI person? Microsoft has its faults, but it's products are arguably only behind Apple in terms of design interfaces. Whether you like it or not, the majority of the users out there are used to the MS designed way of doing things. Both MS and Apple have huge budgets just for usablity research. Now of some of the OSS projects out there could get someone who knows an inkling about GUI's and usability (instead of developers making it in their own image), then we can talk!

    1. Re:Why not *nix app hires GUI design guru? by Hymer · · Score: 1

      Funny you mention this... usually the goal for a good GUI design is increasing user productivity. Any other GUI (and even some 'non G' UI's) are better in that than Windows.
      the majority of the users out there are used to the MS designed way of doing things Aha... I didn't know that... especially because I've just migrated my company from W2K to WXP... and from Office 2000 to Office 2003... and my useres can't work because "it does not look (and work) like it used to" (and pls. don't give me that crap about "you can make it look allmost like W2K" for I can also make Gnome or KDE look allmost like W2K or WXP), the truth is that I could have migrated to Mac OS X or Linux and they would have had as many problems as they've got now. Yes, my users may be computer-morons but 80% of all users are like that and that is one of the problems good GUI design should handle.
      --
      I have the possibility of choosing my GUI freely... so I have choosen KDE.

  40. You are misinformed by LibertineR · · Score: 0, Troll
    There are not a large number of designers at Microsoft.

    In fact, those that are there are hired based on their willingness to perform double duty.

    When their designs are being reviewed, they are kept busy driving the shuttle vans, getting coffee for the programmers that matter, crawling under desks to hook up switches for programmers with 5 or more computers in their offices, and wash the windows of those who rate offices on the windowed side of the hall.

    It aint a glamor job in Redmond.

    1. Re:You are misinformed by Anonymous Coward · · Score: 0

      I heard that they also have to scrub the toilets when it's the cleaning lady's day off.

  41. Bender says........ by RabidAmerican · · Score: 0

    "Life is hillariously cruel!" [Bender]

    --
    /*Dave
  42. Some suggestions: by blueZ3 · · Score: 2, Insightful

    Alan Cooper's "The Inmates are Running the Asyulum" and "About Face" books are good overviews of designing for user needs rather than against system internals. (I used to work for Alan).

    Donald Norma's "Design of Everyday Things" is an excellent book that will give you a new way of looking at problems. DOET is about non-software (doors, tekettles, etc.) but once you've read it, you will never look at the design of things in quite the same way.

    These books aren't step-by-step directions on how to achieve good design. They are more about getting into the right frame of mind so that you can think clearly about what good design might mean. I can't recommend them enough (especially DOET).

    There's alo a book called "GUI Design Bloopers" that is an excellent reference on what NOT to do.

    HTH.

    --
    Interested in a Flash-based MAME front end? Visit mame.danzbb.com
  43. They should hire Apple by thecpuguru · · Score: 0, Flamebait

    If Microsoft wants to improve the user experiance of Windows, they should hire the folks over at Apple Computer. After all Windows is just a bad copy of Mac OS that they got from Zerox. What comes around, goes around...

  44. Drat--Should'a previewed by blueZ3 · · Score: 1

    Donald NORMAN's "Design of Everyday Things"

    Sheesh

    --
    Interested in a Flash-based MAME front end? Visit mame.danzbb.com
  45. Human interaction by Ramble · · Score: 1

    If he is indeed a Human Interaction guru, then he would have very little to do with either Vista or Office.

    Expect him to grace your Microsoft Mice and Keyboards people.

    --
    "Oh boy"
  46. bill's website sucks by NokX · · Score: 1

    i guess microsoft did hire him

  47. Um... by Run4yourlives · · Score: 1

    That would defeat the purpose of ctrl+alt+delete.

  48. engineering-led!? by dan_bethe · · Score: 1

    First they'd have to transform from being a monopoly marketing led company into being a customer-and-public-interest led company, then transform into being an engineering led company, before they could transform into being a design led company.

    That would require them to somehow no longer be Microsoft as we know it in any way whatsoever.

  49. Just in time by RasendeRutje · · Score: 1

    After releasing Win3, 95, me, NT, 2000, XT and almost finishing Vista hiring a GUI expert... jeez... next year they'll hire e senior programmer?

    --

    If Microsoft was mass, stupidity would be gravity.
  50. Design by maxume · · Score: 3, Insightful
    My sense is that Microsoft is in transition from an engineering-led company to as much a design-led company ... There are more designers at Microsoft on any single team as there were, not too long ago, in the entire company. It's a wonderful change.

    I am growing increasingly weary of this attitude. Design is just as much an aspect of engineering as engineering is an aspect of design. A bunch of designers going willy-nilly with no handle on engineering is just as bad as a bunch of engineers doing the same thing to design. Human factors indeed.

    --
    Nerd rage is the funniest rage.
    1. Re:Design by hackstraw · · Score: 1

      I am growing increasingly weary of this attitude. Design is just as much an aspect of engineering as engineering is an aspect of design. A bunch of designers going willy-nilly with no handle on engineering is just as bad as a bunch of engineers doing the same thing to design.

      Design sells.

      CRT TVs and monitors are starting to look like something from the 50s.

      I can't tell you how many of the newly designed Mustangs are in the parking lot, and a few of the classic ones. The ones from '79 or so though much of the '80s are in land fills.

      Architectural design is integral with a roof over the head. And no, they don't need a HBI (Human Building Inteface) guru to figure that out, its part of their job. They also oversee the general contractor to make sure they put the junk in the right place.

      Furniture design is almost 100% of the sale, unless its for the grey cubicle that is surrounding you. That is because of other reasons.

      Art is useless, but is on about every wall of every building that I know of.

      Yes, design is just as much an aspect of engineering as engineering is an aspect of design.

      Well put.

      Human factors is a part of engineering and it complicates things. HF gurus know nothing about making shit work (usually) they just tell the engineer to rework the device so that it is better for humans "this way", the engineer says, well it simply won't work then. The HF guy says, that is how it has to be. The engineer says the damn thing needs to work first. Manufacturing will change, components will get smaller, and we can adjust the other 10,000 things you didn't think about in the next revision. The PHB wonders why the HF guy is making the product release not make the deadline. The engineer wonders the same. The HF guy says we should all get along.

    2. Re:Design by Anonymous Coward · · Score: 0

      Design is just as much an aspect of engineering as engineering is an aspect of design.

      +1, Renews my Faith in Slashdot

    3. Re:Design by askegg · · Score: 1

      Nice post and I agree with most of it. The last paragraph however seems to devalue HF's. I suggest you read Buxton's paper entitled "Performance by Design: The Role of Design in Software Product Development". Get the design right at the start and you won't get (as) bad project management and end products.

      --
      I don't make predictions, and I never will.
    4. Re:Design by maxume · · Score: 1
      CRT TVs and monitors are starting to look like something from the 50s.

      This is a good spot to ephasize my point. LCD and Plasma screens weren't developed because 'Kristo' kept yelling 'Make it thin'; engineering(the development of new display technologies) enabled design, and now you can hang a tv on the wall.

      Furniture design is almost 100% of the sale, unless its for the grey cubicle that is surrounding you. That is because of other reasons.

      Sure, and it doesn't take a whole lot of engineering to make furniture. Maybe an engineer looks at the design and indicates were less material can be used, but wood is *strong* relative to the task of sitting there, so it doesn't take a whole lot to understand how to make robust furniture.

      And for the human factors stuff, it scares me that it is becoming a 'field'. The whole 'guru' thing worked because the human factors guy was often less of an idiot than the engineers he was working with. Now with idiots coming at a problem from both the engineering and human factors side, things are going to be a mess. Human factors has momentum too. Scary. 'Does it work well?' and 'Is it easy to use?' are easy questions to answer, you don't need a huge amount of training in mumbo jumbu shit like 'human factors'. Sure, it's helpful for somebody out there to be saying 'this HF is more important than those, etc.', but there doesn't need to be a dedicated Human factors fairy on every design team.

      --
      Nerd rage is the funniest rage.
    5. Re:Design by hackstraw · · Score: 1

      And for the human factors stuff, it scares me that it is becoming a 'field'.

      Too late. It is a 'field' and I too have a problem with it.

      The whole 'guru' thing worked because the human factors guy was often less of an idiot than the engineers he was working with. Now with idiots coming at a problem from both the engineering and human factors side, things are going to be a mess. Human factors has momentum too. Scary. 'Does it work well?' and 'Is it easy to use?' are easy questions to answer, you don't need a huge amount of training in mumbo jumbu shit like 'human factors'. Sure, it's helpful for somebody out there to be saying 'this HF is more important than those, etc.', but there doesn't need to be a dedicated Human factors fairy on every design team.

      I agree 110%. HF is a part of everything that is designed for people to use. To me the 'field' is called psychology and anatomy. A HF guy I knew was talking about working with some kind of touch screen, and the question came up, "What size should we make the area to touch?". He immediately went out and did some research with an ink pad and random people's fingers and measured them. W00t! What a value added to have this guy around. Was it necessary to do such a measurement or approximation? 100% Did it require some guy with a PhD to determine and do this? Hell no.

    6. Re:Design by hackstraw · · Score: 1

      The last paragraph however seems to devalue HF's. I suggest you read Buxton's paper entitled "Performance by Design: The Role of Design in Software Product Development". Get the design right at the start and you won't get (as) bad project management and end products.

      Yeah, I bust on HFs for a reason. Thanks for the tip on the paper. Its excellent, and it reinforces what I said and the parent said -- "design is just as much an aspect of engineering as engineering is an aspect of design."

      BB puts it differently. He says, "design is a separate process from engineering. ... design takes a very different mid-set and training than does engineering. In my experience, for example, employees who were a disaster in product engineering were outstanding in the design phase, and vice versa..." he goes on to say:

      "1. Regardless of how you characterize the two, design and engineering are very differentskill sets, and the two professions are made up of two very distinct populations.

      2. Each skill set is essential for the production of quality products, but neither is sufficient on its own.

      3. For the most part, software companies and their process have a huge deficit in the design arts and process, and much of their failure is due to their attempting to integrate design into the engineering process, and have it done by engineers. "

      I agree with all of that. What he adds to what we said, is that these guys are different people altogether but they are dependent on each other. HF is not design. Its a nebulous whatever between psychology, anatomy, and engineering with the emphasis on the previous two, and IMNHO a detriment to the third. Of course anything that is to be used by a human should accommodate the plusses and minuses of the human and their abilities and physical constraints. HF horror stories are things like mirror image control panels or an air control tower that could only be used by males in the 90th percentile for height to see the planes, everyone else had to stand on milk crates. But that is not a human factors mistake, its a design and engineering mistake (aka, stupidity and a lack of attention to detail -- what? you really want normal people to work there???)

      I really like the BB paper. I loved the analogy between making a car vs a piece of software. The car can have a complete mockup before it was even really designed or made. Software is almost a one shot deal. There is little prototyping. Basically prototyping in software is called 1.uhoh. And then, there has been so much of a commitment and investment in the product that many of the uhoh's cannot be fully undone. That is called a rewrite.

    7. Re:Design by askegg · · Score: 1

      Ahh - your point become clear to me know.

      The car anology is very good and has some great parallels with the software industry. Many times (and I am guilty of this) the project is started with no clear end point in mind. The inferace and inner working are designed as we go. What we end up with is a mess; and as you said, by that time the investment is too great to start again.

      After reading some of this work and associated articles I have ordered the book "The design of everyday things". Perhaps this is just a function of getting older, but I am increasingly finding things don't work the way they should (or at least the way *I* think they should. My wife says this book will probably make things worse as I will see faults in more and more things.....

      Have a great Christmas - I'm off to the office party :)

      --
      I don't make predictions, and I never will.
  51. Re:Hmm... by Anonymous Coward · · Score: 0

    Boo-hoo, I tried to say something witty against M$ and the joke went over my head, boo-hoo.

    Get a life, you fucking loser.

  52. Yeah, but can you Imagine by tchnctcln · · Score: 0, Offtopic

    a Beowulf Cluster of these

  53. Re:Isn't this already the attitude Microsoft takes by 2nd+Post! · · Score: 2, Insightful

    Oh, right. Good computer human interaction.

    Like being able to click on a filename in tile mode to initiate a rename action, but then having the filename move away from your mouse so when you click again to select the entry point, you deselect the filename.

    Or how the only way to access the tile and cascade window functions of the OS is by right-clicking the taskbar, when half the users out there don't know the difference between right and left click.

    Right, that Microsoft.

  54. You know what I heard... by Stan+Vassilev · · Score: 1

    I remember an interview with Some Big Guy (sorry don't remember) who said literally that Microsoft Research is where Microsoft sends smart people to just.. age.

    Let's hope he's totally wrong, I for sure know I love my ClearType (which originated from a MS Research Lab technology).

  55. hmm.. by naelurec · · Score: 1, Insightful

    'My sense is that Microsoft is in transition from an engineering-led company to as much a design-led company ...'

    My sense is that Microsoft was a Marketing company and is still a Marketing company .. the only difference is the Marketing department realized that XP was "good enough" and they needed to revamp the interfaces so people would upgrade.

  56. Drat--Should'a previewed-Adoption. by Anonymous Coward · · Score: 0

    A little late for the sex change, doncha think?

    Alan Cooper's book "The inmates are running the asylum" is nice, but it suffers from the "Let's blame someone..." syndrome, when the real problem comes from all up and down the development tree. From managers on down. There really are a lot of HCI books out there that are good. Problem isn't the books, but getting people to adopt what they say. Kind of like QA before the japanese ran away with it.

  57. Re:Isn't this already the attitude Microsoft takes by Roadstar · · Score: 1

    Try OS X for a while and you'll see that Microsoft still has a long way to go regarding HCI.

  58. Re:Isn't this already the attitude Microsoft takes by glarbex · · Score: 1

    Okay, I admit that it doesn't always work very well. But my point is that Microsoft has always tried to produce software that is as easy for idiots to operate as possible, while not paying so much attention to things like performance and reliability.

  59. "bad" designers by Antiocheian · · Score: 1

    There are good designers and bad designers. The people who make their living out of it, try to be good designers. Coders can have brilliant ideas about design, but from my experience they usually fail to do the entire job right. It is usually their creativity which leaps farther than it should, resulting in a reinvetion of the wheel, all the time.

    I am still trying to figure whether the orchestrated attacks on GNOME are a results of behind the scenes activity or not. I am not sure, but I believe that since GNOME clarified itself as a part of the GNU project, using the GNU/Linux proposed nomenclature, some people seem to have been seriously irritated.

    Unless you have a reason to attack GNU, I would ask you kindly to stop attacking GNOME.

  60. Oh Boy! by m.h.2 · · Score: 1

    We can all look forward to a newly redisigned Clippy!

    Seriously, how about hiring a Security Design Guru...

  61. Re:Isn't this already the attitude Microsoft takes by Weedlekin · · Score: 3, Insightful

    Or the one that really gets me, which is system-modal dialogues popping up from some other crud program when I'm typing something, stealing the keyboard focus, and then going haywire because some of the characters I typed corresponded to accelerators in the dialogue. Comparing OS X' little icons that bounce up and down at the bottom of the screen when they want attention with that monstrosity is like the difference between arriving at a fine restaurant in a Rolls Royce with a supermodel at your side, and being dragged by the testicles from Beijing to New Delhi by a pickup with with Barry Manilow in the back.

    --
    I'm not going to change your sheets again, Mr. Hastings.
  62. Correction: Microsoft is a Marketing-led Company by cbreaker · · Score: 1

    They always have been. It's not about the product. That doesn't matter, not really. It's about the marketing, and keeping the users coming back by making them "need" you.

    --
    - It's not the Macs I hate. It's Digg users. -
  63. Maybe they'll fix this... by DontCallMeIshmael · · Score: 0

    Anyone here ever tried to explain to their parents / friends /relatives why they should click the "Start" button to turn the freakin thing off?
    What was the thinking here people?

  64. New York Yankees... by Eneff · · Score: 1

    Sometimes I get this feeling that Microsoft is a bit like the New York Yankees. Somehow the whole is less than the sum of its parts. For as much high level talent as they attract, you'd figure that they would be able to do revolutionary things.

  65. Re:XP is lipstick on a pig! No more Fisher Price!! by tsaler · · Score: 1

    Wouldn't you then claim that Microsoft was just ripping off Apple?

  66. Design in GUI usually doesn't add anything by PietjeJantje · · Score: 1

    Current trends in GUI design usually doesn't add any value (beyond eye-candy) whatsoever, and morever, usually impose a cognitive burden and take extra screen space. A large amount of the people I know who use Windows XP, use the classic skin. The mistake they made and what they got right uptil Windows 2000, is that the GUI needs to be pretty. No, the GUI needs to be functional, and have boring consistancy, while being visually so "boring" it's the "content" and applications that shine. Shadows won't add anything. Transparacy won't add anything. What they should have concentrated on, is consistancy and logic of the interface, such as in dialogs, menus, etc. Instead, they splash it all on eye-candy, assumably to market Windows to the masses as something you just need to buy. Problem is, Windows is good enough for most people as it is, so the whole interface is used in the marketing battle. But it's the same crap, as you still move the pointer, click on an icon and something launches in a window.

    1. Re:Design in GUI usually doesn't add anything by nikster · · Score: 1

      You are missing two things:

      1) People buy shiny things. If you want to sell something it's a good idea to make it shiny.

      2) Eye candy is value. I do much prefer to look at my extremely pretty - but at the same time very well designed - OS X desktop to Windows or Linux. Take the Fonts - is quadruple anti-aliasing eye candy? It looks about 1000 times better than ClearType and is easier to read.
      Transparency effects don't add much value - but they do add a little bit.

      Eye candy is not everything, nor perhaps the most important thing, but it undeniably is value.

  67. But but but... by Schraegstrichpunkt · · Score: 1

    But I thought Microsoft's interfaces were already perfect! Just ask all those MS fanboys...

  68. Next step by Piroca · · Score: 1


    Google hires him

    1. Re:Next step by kadathseeker · · Score: 1

      And someone throws a chair while cursing, and then we never hear the end of the jokes about it on /.

      --
      The 'Net is a waste of time, and that's exactly what's right about it. - William Gibson
  69. short msft by Anonymous Coward · · Score: 0

    "My sense is that Microsoft is in transition from an engineering-led company to as much a design-led company"

    The strongest indication yet that MS is doomed.

  70. Didn't want to chat to a mere coder by hey · · Score: 1

    I was once at a party with Buxton. We were both jammed in a corner but when he found out I was a mere programmer he immediately turned his back to me (basically snubbing me). Fine with me - I thought he wasn't so brilliant anyway.

    Guess, what Bill - you might learn something by talking to us mortals.

    Welcome to him, Microsoft.

    1. Re:Didn't want to chat to a mere coder by SmallOak · · Score: 1

      He probably just got lost in his thoughts. He can zone out into his mind totaly.

  71. interesting test of working remotely by m0llusk · · Score: 1

    To strongly influence relevant teams to make a real change could be hard without being on location. Powerful ideas still need advocacy and tend to be misunderstood unless there is a really good and easily understood example. Being able to provoke real change in such a large organization from a distance would be an impressive feat.

  72. they dont get it.... by diitante · · Score: 0

    Poo smells like poo, if poo is shaped like a rose and you stop to smell it you are not fooled. It is poo. BB will realize that someone wants hime to make poo smell good. So, will he be able to do it? m

    --
    $ whatis msft msft: nothing appropriate
  73. What makes him a Guru? by xmorg · · Score: 1

    hmmm, I dont know what makes him a guru? Did he design enlightenment? MWM? hmmmm.

  74. I just wonder... by Anonymous Coward · · Score: 0
    ...how well any of the following would work if they were engineered by a "design-led" team :
    • Lockheed SR-71 Blackbird
    • Leopard II
    • Boeing 747
    • BAC Concorde
    • Saturn V
    • Porsche 911
    • TGV
    Couldn't we just have those good old times back, when "design" was the color of the box ?
  75. Once more into the Event Horizon, dear friends ... by SpeakerToManagers · · Score: 2, Insightful
    Let's see if we can come up with a list of those "gurus" lost to the industry by assimilation into the Bellevue Hole. Here are the ones I know or know of:

    • Gordon Bell - long-time industry visionary, one-time VP of R&D for DEC.
    • Jim Blinn - Remember those great CGI animations of the Voyager missions to the outer planets? That Jim Blinn
    • Bill Buxton
    • Luca Cardelli - Object-Oriented language theorist.
    • Ward Cunningham - Invented the Wiki. A pioneer of Object-Oriented Analysis and Design
    • Tony Hoare - Concurrent programming guru, among other things
    • Jim Kajiya - CGI researcher. Developed the first hair rendering algorithm, I think
    • Leslie Lamport - Creator of LaTeX, and distributed system expert
    • Butler Lampson - One of the developers of Ethernet. Worked on Alto and Dorado, ancestors of all desktop workstation-class computers
    • Turner Whited - Another well-known graphics guy
    • Alan Wurfs-Brock - one of the pioneers of programming-language-based virtual machine design

    There are undoubtedly others I've forgotten or not heard about. Add your contribution. Maybe we can put up a monument somewhere.

    Speaker

  76. Re:Once more into the Event Horizon, dear friends by jake_eck · · Score: 1
  77. Naahh by melted · · Score: 1

    Microsoft is changing from engineer led company (Gates was an engineer) to a salesperson lead company (Ballmer is a salesperson). Flying pigs will freeze in hell before this new guy changes anything.

  78. Explanation by trollable · · Score: 1

    This guy has too many patents to be honest.
    Ref.

  79. Design Guru's First Day At Work by Anonymous Coward · · Score: 0

    The office door swings open

    Clippy looks up from behind his desk

    Shotgun blast rings out

  80. MacLiberals.com by Anonymous Coward · · Score: 0

    You'll like this page.

  81. Interface IS the computer by carsamba · · Score: 1

    On any interactive system (such as but not limited to software), the moment you have more than one purpose for it, you will have design issues.

    It is not enough that it fits the specs or gets the job done. The moment you have people other than those who built it begins to use it, if the interface is ambigious or the functionality is not easily accessible or consistent the solution is flawed. If it requires more steps than needed, then it is flawed. It has more to do with cognitive psychology (how we pay attention, learn and understand things) than pretty color schemes.

    I know I may get flamed for saying this in /., but in my opinion OSS due to its distributed nature most easily fails at. Down underneath *NIX is a bit old and crufty but much more elegant than most of the current alternatives. UIwise, it is way too much fragmented which slows down its acceptance among nongeekdom. The old MacOS was maybe too limited, but following the design guidelines ruthlessly made it an "icon"(NoPunIntended). BeOS was lovely and well thought out, but sadly it is not very relevant nowadays (and never much was). Among the reasons Palm was successful and is still being used is the interface (certainly it cannot be the OS). OSX may have way too much eyecandy but Apple designers managed to pull it off nevertheless, ending up with an elegant and powerful system/user experience. Not wishing to start a flame war here and trying to tread eggshells, I really appreciate what the Gnome project is trying to do, which is focusing on these issues.

  82. MS LED BY ????? by 3seas · · Score: 1

    Engineering??? Design???

    Naw.... it has been from the beginning and always will be..... MS is led by Marketing!!!!

  83. Wow, some visionary. by gosand · · Score: 1
    "Not only should you get the design right, but more importantly, you should get the right design."

    This is visionary? Sounds an awful lot like verification and validation to me.

    Having worked in QA for 12 years, I would say that by today's software standards, that is visionary to some degree.

    --

    My beliefs do not require that you agree with them.

  84. security measure by ScottCooperDotNet · · Score: 1

    Ctrl-Alt-Delete is used in Windows NT/2K/etc as a security measure, as the OS is designed to filter all access to the hardware. This prevents something from loading before Windows or with Windows to keylog. If a program was imbedded in such a way the system would reboot rather than allow a logon, I think...

  85. Whoops! by nherc · · Score: 1
    Interestingly, this uber interface guru's own website both looks horrible and is utterly unreadballe in anything less than 1024x768 resolution and it fails even the most basic W3 HTML quality assurance evaluation with 17 errors.

    I'm not generally one to be dick about these kinds of things or so nit-picky, but if you're hailed as a major 'UI guru' and have Microsoft hire you and get a fucking mention on the old /. then please have a clue. Incidentally, I was always under the assumption is was important to practice what you preach or at very least let your outward work do your talking, not your PR skills.

    Pardon, any oddities in my spelling/grammar as it's late and I've had a couple Guinesses already.

    --
    'He was a dreamer, a thinker, a speculative philosopher... or, as his wife would have it, an idiot.' - Douglas Adams
  86. Riotous Assembly by Space+cowboy · · Score: 1

    Sounds like a Miss Hazelstone moment....

    Well worth a read, if you like to embarrass yourself by bursting out in uncontrollable laughter on a train/bus/whatever. And no, it's not an affiliate link or anything like that :-)

    Simon

    --
    Physicists get Hadrons!
  87. won't make a difference by penguin-collective · · Score: 1

    Microsoft Research already has lots of excellent people working there, including in HCI. But the sad truth is that having good people in research seems to be neither necessary nor sufficient for making a high quality product--Microsoft's products still suck. Even when they have a good product idea, they usually mess it up somehow.

    Apple, in contrast, has hardly any world-class researchers working for them anymore, yet Apple products are consistently better than Microsoft's, in terms of GUI, interaction, and reliability.

    The problem with Microsoft is ultimately twofold: market share and leadership. In terms of market share, it is very hard for a single company to do a good job making a product that works for 80% of the market. In terms of leadership, neither Ballmer nor Gates seem interested in quality or design, other than as a checklist item necessary for increasing profits; that results in great ROI for the company, but mediocre products.

  88. Fuck Microsoft by Anonymous Coward · · Score: 0

    Fuck Microsoft. I don't care who they hire on. They can eat shit and die.

    Fuck Microsoft.

  89. Re:XP is lipstick on a pig! No more Fisher Price!! by toddestan · · Score: 1

    Why? The last thing Windows needs is bouncing icons, brushed metal, and windows that don't maximize.

    Really, what Microsoft needs to do is stop moving stuff around aimlessly, and choose some better colors for the default theme. For all the work I've seen them doing in the Vista beta versions, I have yet to see anything that really improves on the interface found in Windows 2000.

  90. Re:Once more into the Event Horizon, dear friends by SmallOak · · Score: 1

    So are we talking "elephant graveward" here?

  91. Here's my problem with Buxton by viewtouch · · Score: 1

    My problem with Buxton (and with Microsoft) is that the fellow has all kinds of GUI patents. I am absolutely against the idea that there should be any patents on any GUI issues, period. I have been playing a pretty significant role in the GUI business myself for over 20 years and I have never attempted to patent anything. I can sleep at night and I enjoy every day because of the satisfaction I have knowing that my GUI ideas have spread across the globe precisely because my GUI innovations work and they were not patented - they could be, and they were, freely copied. I have no respect for people or for companies that patent aspects of GUIs. They are exploiting an obviously dysfunctional legal mechanism at the expense of the needs of all of the people on this planet to be able to interface with technology in ways that are natural and intuitive. I am ashamed of people and companies that engage in GUI patents and I want to apologize to the people of this planet for the harm that GUI patent holders do to them.

    - Gene Mosher

  92. Lipstick on a pig by Anonymous Coward · · Score: 0

    You can put lipstick on a pig. You get a pig that looks like it ate a tomato. Get a design GURU to add more dressing to windows and what do you get? A BSOD in pretty pretty colors. You might even get humerous error messages like "Microsoft has detected that you could have written a better novel, so we decided to toss this one out. Your next novel will be much better, we guarantee it" (code 204--x4fy6zya) ... and most people would pay M$ a premium for the chance to re-do 10 years of work because the computer ate it.

  93. You must be a programmer! by Anonymous Coward · · Score: 0

    As somebody who is leaving the programming world for the design world, I have to say that good programming is the most time-consuming process I've ever participated in. Programming (the act of putting statements in a file that compile) is quick. Good or proper programming (making the data structures efficient, fixing memory leaks, patching all the bugs that crop up, making sure it works in all the corner cases that invariably present themselves, ...) is grueling and takes time.

    In comparison, finding out what people want to do, and figuring out an efficient way for them to do that, is a cakewalk. But I guess that's what makes me a designer, and you a programmer.

  94. Buxton quote by ameline · · Score: 2, Interesting

    I remember clearly hearing Bill mutter under his breath while wandering the halls of Alias; "I hate computers -- I [expletive deleted] HATE computers -- but I *especially* hate Windows computers!"

    (This was`a number of years ago.)

    Bill was always great to work with -- I hope Microsoft treats him well, and I wish him the best.

    --
    Ian Ameline
  95. Apple experience is for faggots by Anonymous Coward · · Score: 0

    you asswipe

  96. Acres of Skin by Anonymous Coward · · Score: 0

    Microsoft hired a lot of people to work on their software? If only they had hired a lot of people earlier, maybe their software... oh, you mean they've always had a lot of people?

  97. Not exactly earth shaking news; PR job by Bozovision · · Score: 1

    While interesting, this isn't exactly earth shattering; Bill Buxton has worked for MS before. In 2005 he had a stint at the Cambridge, UK research lab as a visiting researcher. This article is entirely a PR scoop and really has no place pretending it's news.

    Secondly, the research division and product divisions at MS are separate and a lot of what the research teams do, doesn't find its way into products. Bill Buxton will be in the research division. I very much doubt that they would have him working on anything as near-term as UI for Office or Windows. It's much more likely that he will be involved in blue sky thinking and research about making ubiquitous computing a reality, or perhaps about ways in which movie techniques and music can become integral to the ways in which we work with computers, so that they are immersive, or (quite likely) bringing 3D to mainstream user interfaces.

    Bill's homepage is here. It has a great deal of info about his interests and work.

  98. design by manojar · · Score: 1

    "form follows function" does this mean that they have frozen their functions that they are now concentrating on forms?

  99. Microsoft's TODO list... by sapgau · · Score: 1

    1. Fix Word
    2. Update IE
    3. Redesign Control Panel
    4. Update File Explorer
    5. ...

  100. Ummm... by Anonymous Coward · · Score: 0

    His home pages look like shit