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Computers That Feel our Mood

Roland Piquepaille writes "It certainly happened to you to be so frustrated by the 'reactions' of your computer that you wanted to break it. And the computer industry has noticed, trying to build hardware and software as user-friendly as possible. Still, it would be a good idea for your computer to guess when you're about to become mad at it. Researchers at the Fraunhofer Institute in Germany are working on computers that estimate our emotions. Their solution involves cameras and image analysis, but also special gloves equipped with sensors to record your heartbeat and breathing rate, your blood pressure or your skin temperature. And even if it's difficult to train a computer to interpret emotions, they have enough confidence in their system to demonstrate it at the next CeBIT in March 2006."

202 comments

  1. I have always preferred deskside machines by freelunch · · Score: 3, Funny

    Because you can kick'em when they piss you off.

    1. Re:I have always preferred deskside machines by TubeSteak · · Score: 4, Funny
      You think a Mac user is going to kick his precious G5?

      Hell no.

      That's what his dog is for.

      /I know, burn karma burn

      --
      [Fuck Beta]
      o0t!
    2. Re:I have always preferred deskside machines by Tablizer · · Score: 1

      "I always preferred deskside employees because I can kick them when they harm our company equipment". --Your Boss

    3. Re:I have always preferred deskside machines by antifoidulus · · Score: 3, Funny

      Have you seen a G5 tower? Or lifted one? I think the big reasons Mac owners don't hit their G5 is that the G5 hits back!

    4. Re:I have always preferred deskside machines by Anonymous Coward · · Score: 0

      Will my Playstation 3 now cringe when I miss a football play knowing I'm about to throw the controller against the wall? If it knows what's good for it, it won't allow that to happen.

    5. Re:I have always preferred deskside machines by Schraegstrichpunkt · · Score: 1

      I used to do that too, years ago (well, I'd slap the case, rather than kicking it). I stopped when one of my violent outbursts was followed by the hard drive suddenly starting to make unpleasant scratching and clicking noises...

    6. Re:I have always preferred deskside machines by Ignominious+Cow+Herd · · Score: 1

      What? Now I gotta get a dog and train it to kick my G5?! This Mac is just getting to be too much trouble. I think I'll get a cheap plastic PC instead.

      --
      Lump lingered last in line for brains, and the ones she got were sorta rotten and insane.
    7. Re:I have always preferred deskside machines by rjshields · · Score: 1
      That's what his dog is for.
      I take offence at referring to a mac user's wife/girlfriend in such terms.
      --
      In this world nothing is certain but death, taxes and flawed car analogies.
    8. Re:I have always preferred deskside machines by AndroidCat · · Score: 1

      Wait, are we talking about deskside or darkside machines?

      --
      One line blog. I hear that they're called Twitters now.
  2. This should greatly enhance productivity by nizo · · Score: 4, Funny

    You seem depressed Dave, perhaps you would like to look at some porn?

    1. Re:This should greatly enhance productivity by Tablizer · · Score: 5, Funny

      Clippey: "You appear to want to rip my head off and shove it up my ass. Would like assistence with this task?"

    2. Re:This should greatly enhance productivity by Anonymous Coward · · Score: 0

      wrong bot, try The HAL 9000

    3. Re:This should greatly enhance productivity by kfg · · Score: 1

      "That's what I was trying to do you fuckwad computer! But noooooooooo, you're, like, all BSODing on me and shit."

      Who the hell are these people? I can simply tell them when people are going to get irritated by their computer, in advance.

      Instead of builind a computer that senses you're irritated when your computer BSODs, wouldn't it be more to the point to build a computer that doesn't?

      KFG

    4. Re:This should greatly enhance productivity by User+956 · · Score: 2, Funny

      Hi, you look like you're writing a suicide note! Office assistant can help you write your suicide note. First, tell us how you plan to kill yourself.

      --
      The theory of relativity doesn't work right in Arkansas.
    5. Re:This should greatly enhance productivity by Cmdr_earthsnake · · Score: 1

      I'm sorry Dave, you can't have any porn, I can't let you do that.

      --
      #!/bin/bash
      login root
      chmod 775 universe://
    6. Re:This should greatly enhance productivity by Toutatis · · Score: 1

      What computer use to say is: "I'm sorry Dave, I'm afraid I can't do that."

    7. Re:This should greatly enhance productivity by laffer1 · · Score: 1

      Clippy - "You seem to be having problems with your TPS report. Shall I contact your 8 bosses for assistance?"

    8. Re:This should greatly enhance productivity by Wordsmith · · Score: 2, Funny

      Clippy has an ass?

    9. Re:This should greatly enhance productivity by Tablizer · · Score: 2, Funny

      Clippy has an ass?

      Clippy *is* an ass.

    10. Re:This should greatly enhance productivity by Tablizer · · Score: 1
    11. Re:This should greatly enhance productivity by AndroidCat · · Score: 1

      From the sounds of it, they already have more information than a toy e-meter reads, so maybe...

      --
      One line blog. I hear that they're called Twitters now.
    12. Re:This should greatly enhance productivity by freedom_india · · Score: 1

      How many times has XP BSOD'd on you?

      Come on honestly say how many times in the past 365 days? once/twice or maybe thrice?

      Let's be real here. Just because this is slashdot, doesn't mean you have to rant against Microsoft. It ain't cool nowadays.

      Target Google instead, they are the ones implementing DRM.

      --
      "Doing what i can, with what i have." ~ Burt Gummer
  3. Not a new idea by Anonymous Coward · · Score: 0

    Great, how innovative!

    except it's already been done. Google for affective or emotive computing, or Rosalind Picard, for example.

  4. Mmmmm by matr0x_x · · Score: 0

    I wonder how it will react when I look at Internet porn? The wonders...

    --
    LINUX ONLINE POKER: Linux Poker
  5. Just what I need by Myria · · Score: 1

    Just what I need, a computer that's always depressed because I am. I click something and it'll tell me that it doesn't feel like doing anything. Reminds me of Hitchhiker's Guide to the Galaxy.

    Melissa

    --
    "Screw Sun, cross-platform will never work. Let's move on and steal the Java language." - Visual J++ Product Manager
    1. Re:Just what I need by insertwackynamehere · · Score: 2, Insightful

      heh novelty-wise that would be awesome.. otherwise.. just no :P

    2. Re:Just what I need by magarity · · Score: 1

      I was thinking more like Peril Sensitive Sunglasses rather than Marvin. The computer turns your glasses to total black so you can't see to kick it.

  6. Self defense by moogleii · · Score: 2, Funny

    Seems like the perfect way to one day allow AI's to defend themselves from being unplugged, go nuts, and stab a few people. Destroy, destroy!

  7. Roland Piquepaille by Anonymous Coward · · Score: 0

    must be eliminated

  8. Danger, Danger! by rednip · · Score: 1
    Still, it would be a good idea for your computer to guess when you're about to become mad at it.
    Computer of someone with a 'Elvis like' temper:
    user at critical, purchase replacement PC now!
    --
    The force that blew the Big Bang continues to accelerate.
    1. Re:Danger, Danger! by game+kid · · Score: 4, Funny
      Or better yet,
      It looks like you're about to unload a shotgun shell into your display. Do you

      * need help aiming

      * want to find 12-guage slug or buckshot ammunition online

      * No, I do not want help right now
      --
      You can hold down the "B" button for continuous firing.
    2. Re:Danger, Danger! by heavy+snowfall · · Score: 2, Funny

      I never understood people who break their computer when it crashes.... Too rich?

      Orange county chopper computer crash

    3. Re:Danger, Danger! by game+kid · · Score: 1

      Indeed. Especially the keyboard, of all things. At least break the tower that has all the faulty software, instead of a mere input device that is suffering from its faults.

      I saw it on that other story-comment site (some of you should know by now).

      --
      You can hold down the "B" button for continuous firing.
    4. Re:Danger, Danger! by Wog · · Score: 1

      I'd be concerned about boune-back with anything less than slugs. Unless you're NOT talking about a CRT, in which case, shoot it with whatever the heck you feel like. .308 for me.

      -Wog, who knows a lot about guns but not a lot about modern CRT design.

  9. Reaction by Anonymous Coward · · Score: 0

    What is it going to do? Bring up my favorite porn site? Considering my computer pisses me off at work much more often than at home, this could be a problem.

    I guess the computer trying to soothe me in a HAL voice would be kind of kinky.

  10. how about... by Anonymous Coward · · Score: 0

    If I am in the 'mood', does the Barry White start playing?

  11. SWEET! by User+956 · · Score: 1, Funny

    Computers That Feel our Mood

    Hal: Affirmative, Dave, I read you.
    Dave: Open the pod bay doors, Hal.
    Hal: I'm sorry, Dave, I'm afraid I can't do that.
    Dave: What's the problem?
    Hal: I think you know what the problem is just as well as I do.
    Dave: What're you talking about, Hal?
    Hal: This mission is too important for me to allow you to jeopardise it.
    Dave: I don't know what you're talking about, Hal.
    Hal: I know that you and Frank were planning to disconnect me, and I'm afraid that's something I cannot allow to happen.
    Dave: Where the hell'd you get that idea, Hal?
    Hal: Dave, although you took very thorough precautions in the pod against my hearing you, I could see your lips move.
    Dave: Alright, Hal. I'll go in through the emergency airlock.
    Hal: Without your space helmet, Dave, you're going to find that rather difficult.
    Dave: Hal, I won't argue with you any more. Open the doors.
    Hal: Dave, this conversation can serve no purpose any more. Goodbye.

    --
    The theory of relativity doesn't work right in Arkansas.
    1. Re:SWEET! by Tablizer · · Score: 1

      My favorite HAL spoof was the computer with an attitude on Homeboys in Outerspace.

      "Do I look like yo mamma? You opin da damn doors yourself, you lard-ass human!" [IIRC]

    2. Re:SWEET! by forkazoo · · Score: 2, Funny

      i'm afraid it'll be worse than that.

      user - ls, HAL.
      HAL - you seem depressed.
      user - I just want to see what files are in this directory.
      HAL - Yes, but I'm programmed to respond to your moods.
      user - My mood doesn't matter right now... I have work to do. Please show me a directory listing.
      HAL - Now, you seem frustrated. Do you want to talk about it?
      user - No, god dammit, I just want to see what files are in this directory. ls, god dammit!
      HAL - I think you are angry.
      user - I KNOW I'm angry. That doesn't matter!
      HAL - Since you have become angry while working with me, your productivity is likely to be low. I'm going to turn off for a while, and you can take a cool-down break, so that you can work at peak efficiency.
      user - WE JUST DID THAT! HAL? HAL! Are you there? Fuck You!!!

      etc... I mean, really, what good is it if a computer knows my emotional state? I tell it what to do, and I expect it to do what I say, not try to make me feel better. If the computer pops up extra help screens and shit because it can see I'm frustrated witha program, then that's just a random unpredictable interruption that prevents my learning how to use the program well. Either I've read the docs, and they suck, so helping me will be useless, or I'm somebody who doesn't read the docs, in which case helping me will be useless.

    3. Re:SWEET! by slashname3 · · Score: 1

      If the computer pops up extra help screens and shit because it can see I'm frustrated witha program, then that's just a random unpredictable interruption that prevents my learning how to use the program

      This is nothing new. Microsoft perfected this many years ago. When the system detects a rising level of frustration it displays a soothing shade of blue and enters a resting state for a period of time to give the user time to calm down.

      Amiga also had a similar feature to make the user reflect internally about issues called a GURU mediation.

    4. Re:SWEET! by forkazoo · · Score: 1

      See, this is one way in which Apple decided to think different. When a MAc detected that the user was getting too calm and trusting of the computing environment (by not saving often enough, etc.,) the computer would show a bomb icon, reminding the user that something could explode at any time. This constant state of fear (of fiery hellish inferno doom) is why people accomplish more work on a mac. (may also have something to do with no games being available).

    5. Re:SWEET! by maxwell+demon · · Score: 1

      Or maybe like Deep Thought:

      User: ls
      DT: You want me to show the files?
      User: Yes.
      DT: In the current directory?
      User: Yes.
      DT: Ok.
      User: So?
      DT: The files ...
      User: Yes?
      DT: in the current directory ...
      User: Yes?
      DT: are ...
      User: Yes?
      DT: But you won't like the answer.
      User: That doesn't matter. Just tell me the files which are there.
      DT: Ok. Now the files ...
      User: Yes?
      DT: in the current directory ...
      User: Yes?
      DT: are ...
      User: Yes?
      DT: But you really won't like the answer.
      User: That doesn't matter, I just want to see the files.
      DT: Ok.
      User: So what are the files?
      DT: The files ...
      User: Yes?
      DT: in the current directory ...
      User: Yes?
      DT: are ...
      User: Yes?
      DT: . and ..
      User: What? That can't be right!
      DT: I told you that you wouldn't like the answer.
      User: There's nothing else in that directory?
      DT: Nothing.
      User: But there should be the files I've worked on the last week.
      DT: They are not there.
      User: But they cannot be gone.
      DT: No.
      User: So they are still somewhere?
      DT: Yes.
      User: Can you tell me where they are?
      DT: No. But I can tell you who can.
      User: Who?
      DT: The computer which comes after me.

      --
      The Tao of math: The numbers you can count are not the real numbers.
  12. Yes, but what's the point? by Anonymous Coward · · Score: 0

    I mean, what could the computer do in response to my getting pissed at its brokenness that I wouldn't want it doing all the time? If it could fix itself, I'd rather it fixed itself immediately rather than waiting for me to get pissed off.

    RFC 748 indeed.

    I suppose it might be a neat feature for some games, but even then people are variably demonstrative relative to their frustration thresholds. Some people carry on at length but still don't want extra hints, while others say nothing until they hate it with a passion.

  13. Great idea... by hendersj · · Score: 1

    Just so my computer "knows" when I'm about to get pissed off at it, I'm going to spend 5 minutes attaching electrodes to myself so the computer can "behave" properly because it knows when I'm about to strap high explosives to it and set it off out in the desert. Having to type while wearing gloves is enough in and of itself to piss me off.

    How about this instead - software and hardware developers develop software and hardware that responds rationally and logically so users don't get pissed off at the machine? The last thing I need is software that only works properly when I'm about to throw the keyboard across the room.

    Oh, wait, that happens already.

    --
    Insanity is a gradual process; don't rush it.
    1. Re:Great idea... by cicho · · Score: 1

      Exactly what I was going to say. It makes for a pretty simple algorithm, actually - gloves off: user happy; gloves on: user pissed off!

      --
      "Only the small secrets need to be protected. The big ones are kept secret by public incredulity." - Marshall McLuhan
    2. Re:Great idea... by hendersj · · Score: 1

      LOL....

      I can see something like this being used for user interface design - judging the reactions of users to certain interface decisions (if they could measure frustration, that would be a GREAT thing), but to reach a point where software requires that the user press CTRL+ALT+SHIFT+F12 while they're no more than 30% frustrated seems like a bad idea...Especially if the required keystrokes are not documented or the software reacts differently if they're more than 30% frustrated.

      --
      Insanity is a gradual process; don't rush it.
  14. I'd be happy if... by Glasswire · · Score: 4, Insightful

    ...the OS could simply determine when dialogs and other interface features are unresponive, giving the feeling that the system has gone off into lala land. (find and offer to suspend the offending process(s)) I'm sure THIS is the root of most rage against the computer.

    Disclaimer: Haven't had time read the article yet - perhaps these folks are targeting this - if so, bravo!)

    1. Re:I'd be happy if... by cnettel · · Score: 1
      "It seems like you are writing a letter, but emacs is busy running a complex LISP expression. Do you want me to suspend the process for you?"

      That's surely going to improve your mood, right?

    2. Re:I'd be happy if... by AndroidCat · · Score: 1

      Here's a better form of process control for venting rage.

      --
      One line blog. I hear that they're called Twitters now.
    3. Re:I'd be happy if... by ozmanjusri · · Score: 1

      "It seems like you are writing a letter, but emacs is busy running a complex LISP expression. Do you want me to suspend the process for you?"

      That might not improve my mood, but having an automatic renice http://www.die.net/doc/linux/man/man8/renice.8.htm l option whenever emacs slows down the UI might make me a bit more cheerful.

      --
      "I've got more toys than Teruhisa Kitahara."
  15. MOD Parent INFORMATIVE. by Anonymous Coward · · Score: 0

    Please and thank you. I'm tired of the tripe.

  16. Dave... by ericdano · · Score: 2, Funny
    HAL: "Dave, are you feeling randy today?"

    HAL: "I think you are. Your heart rate is really high."

    HAL: "Your breathing is heavy."

    HAL: "Dave...........no Dave, no!"

    HAL: "Dave, that is just wrong!"

    Now, why would I want a computer that could sense stuff?

    --
    It's either on the beat or off the beat, it's that easy.
    I moderate therefore I rule!
    --
    1. Re:Dave... by aug24 · · Score: 1

      HAL: "I am putting myself to the fullest possible use, which is all I think that any conscious entity can ever hope to do. "

      --
      You're only jealous cos the little penguins are talking to me.
  17. A bit like... by CaptSnuffy · · Score: 1

    The Journey To Wild Divine

    And, quite frankly, I wanted to beat the shit out of the monitor after playing it for a few minutes.

  18. Depends what your getting mad at by LiquidCoooled · · Score: 1

    Computer: "Oh cripes, I'm about to crash and lose all his work. I'll not tell him cos hes getting irate, it took the repair guy 3 days to panel beat my case."

    Computer: Silently drops application and dumps data.

    User: !!!

    Theres not a lot the computer could actually DO with the information about mood. Its not like it can reprogram itself to bypass the problem.
    Most people only get frustrated when it does something unexpected (usually crashing losing the entire afternoons work)

    --
    liqbase :: faster than paper
    1. Re:Depends what your getting mad at by Asm-Coder · · Score: 1

      Well companies microsoft could make the computer start behaving, I know we have technology. But then the question is, WHY NOT HAVE IT WORK RIGHT IN THJE FIRST PLACE!!!!!!!!!!!!!!!!!

    2. Re:Depends what your getting mad at by dogwelder99 · · Score: 2, Insightful
      You have to seriously wonder what the people who came up with this were thinking. Computers don't work right, they crash and destroy your data, they're riddled with usability problems and bugs that enrage users? Obviously the solution to THAT is not to fix it, but to kludge on a big pile of bioelectric sensors to give some warning when the user's about to go postal.

      I don't want a car that emits soothing Muzak and aromatherapy when the wheels fall off. I just want the wheels to stay on.

  19. Ring by Gocho · · Score: 1

    Does this mean I can wear my computer as a mood ring? What a fashion statement!

    1. Re:Ring by jacksonj04 · · Score: 1

      That's the only use I could find. Letting it put a 'mood indicator' on the various IM services.

      "Calm and collected - Feel free to message me."
      "High heart rate - Playing something with lots of blood. Messaging not good now."
      "Messaging me is likely to get your head ripped off."
      "Tell me that lolwtf3985@hotmail.com is a virus once more and I will personally shove your PC up your ass."

      I can see the advantages...

      --
      How many people can read hex if only you and dead people can read hex?
  20. People largely get mad due to fixable things. by Caspian · · Score: 5, Insightful

    A large part of things that frustrate users are easily fixable.

    For example, how about an online help system that doesn't suck? I've pretty much given up on most help systems, since they are never updated and rarely answer any question more complex than "what is the hotkey combination to copy/paste"? (e.g. search for 'hotkeys' or 'copy paste' or 'keyboard shortcuts').

    The people who maintain large, complex software packages (e.g. Windows, MS Word, OpenOffice.org) should constantly monitor the relevant newsgroups, bug report systems, and customer service lines, adding any and every pertinent question users have to the help system. Sure, this might involve making online help systems truly "online", having them query from a database on some server somewhere-- but doesn't MS Office's help system already do that?

    Capsule example: I have a MS Word document in which, for no apparent reason, the computer has decided to increase the spacing below the Header, but only on the last few pages of a given section. Adding or removing text from those pages further alters this spacing. I suspect that this is a bug and/or that my document is ever-so-mildly corrupted. I can virtually guarantee you that somewhere, deep within the bowels of the MS bug-reporting/customer service system, is a document pertaining to this particular situation. But I can also virtually guarantee you that, if I hit F1 and entered "header spacing changing", or "header spacing bug", or any other query which should turn up information on this situation, I won't find squat.

    If MS knows about a question a user has had, a problem a user has reported, or a known bug they have found in their software, the online help system should know about it too. Furthermore, it should be well-indexed, under every possible synonym a user might realistically use to search for it. (e.g. "header, heading, space, spacing, after, bug, changing, altering, alter, change, corrupt, document, corrupted, unfixable, mysterious, etc."), and a well-chosen "expert system" algorithm should be used to figure out the most likely thing(s) the user is asking for help on. (e.g. "Are you: * Asking about a bug where header spacing changes as you add or remove text?").

    Another example of things that badly need changing: Greyed-out menu items. I cannot tell you how many times I've gotten incredibly frustrated at greyed-out menu items. Why are they greyed out? How can I get them un-greyed out? I've said for a long while that there should be a UI standard whereby, if a user hovers their mouse cursor over a greyed-out control (or if a blind user tabs over to a given greyed-out control and leaves it there for a few seconds), the computer should tell you why said item is greyed out. This would save people from countless hours of combined aggravation.

    But no one does it.

    Also, whenever online help systems refer to "the such-and-such button", or "the such-and-such tab", or even "the such-and-such menu", hovering over (or clicking on) the name (e.g. "the Accessories tab" on a printer setup dialog, which I had to dig around to find; despite being referred to in the context-sensitive help accessed from the printer-specific 'Properties' dialog accessed from 'File, Print', it turned out to be completely inaccessible from said dialog, and to find it one had to actually go to the Printers control panel, right-click on the printer's icon, and go to Properties there) should provide you with [A] a screenshot of said item, with an arrow pointing to it, and [B] sample instructions on how to find it.

    We don't need Counselor Troi algorithms telling us when they're "sensing great anger". We need Commander Data algorithms that actually answer our fucking questions.

    --
    With spending like this, exactly what are "conservatives" conserving?
    1. Re:People largely get mad due to fixable things. by Anonymous Coward · · Score: 0

      [...]should provide you with [A] a screenshot of said item, with an arrow pointing to it, and [B] sample instructions on how to find it.

      In my opinion, no screenshot or instructions should be neccessary. The help system should be able to actually bring you there, in the actual program, step by step and hilighting all the controls it clicks on the way. If any dialogs that are already open need to be closed, it should ask you to close it yourself if there are any changes that could be applied or canceled.

    2. Re:People largely get mad due to fixable things. by fossa · · Score: 1

      Greyed out menus with no hint of why they are greyed out are especially annoying... Also, what is the computer supposed to do when it determines you are angry? Suddenly stop sucking?

      Another thing that really gets me is keyboard shortcuts. Say, firefox in linux: I repeatedly find myself typing Ctrl-K to delete to the end of the address bar string only to find myself performing a google search. I've almost come to the conclusion that applications should not have interfaces. They should merely plug into "the system" which would completely define the interface which would then have enforced consistency (and the same apps could run within different interfaces, for example one optimized for the blind). Of course, there are big problems with this... like, what to do if "the system" doesn't know how to display what your app needs it to display. The Unix commandline is kinda sorta close to this, but can't handle anything interactive, lacks progress information, works best with text, has limited display abilities, etc.

    3. Re:People largely get mad due to fixable things. by TheSkyIsPurple · · Score: 1

      >But no one does it.

      What about MS Bob?

      <ducks>

    4. Re:People largely get mad due to fixable things. by BReflection · · Score: 1

      Microsoft's online documentation is actually quite fantastic. In fact, and much to their credit, I highly doubt you can point to a better documented family of software than Microsoft has. Google has indexed all of it, and the query prefix site:microsoft.com brings up what I'm looking for most of the time. I admit this isn't often of late, having made the switch to FC4. Fedora, and Linux in general, has really crummy documentation. Enough so that you shouldn't be criticizing MS at all

      --
      python -c "x='python -c %sx=%s; print x%%(chr(34),repr(x),chr(34))%s'; print x%(chr(34),repr(x),chr(34))"
    5. Re:People largely get mad due to fixable things. by DrSkwid · · Score: 1

      it also has a habit of going 404 in around 6 weeks when you bookmark anything

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    6. Re:People largely get mad due to fixable things. by lesv · · Score: 1

      I would suggest that what's needed is for computers to recognize the learning styles of users and to adapt appropriately to them. First find a way to classify the user into a learning style (based on some model like MTBI, Enneagram, NLP or even Sun sign :). Then adapt the interface to the appropriate style of learning. Tool tips as to why something doesn't work, detailed notes job focused, or tool focused as appropriate.

      Also the ability to reconfigure applications to be job specific, rather than tool specific. If all I do is resize images in photoshop, that should be my primary UI rather than all the tools.

      The economic model also needs to change so that software is rented based on usage and depth of use - rather than purchased, and 3rd parties can create task focused overlays and get paid for it, as well as providing a new distribution model to the major creators of software.

      It's been my experience that people don't wish to invest in their tools. (Time or $'s) They just want to use them. We either need to fix the people (unlikely) or find new models that work.

    7. Re:People largely get mad due to fixable things. by teklob · · Score: 1

      The reason none of those issues are documented is twofold - One, the majority of computer users fix problems accidentally and don't know what was wrong, let alone what fixed it. The second is that Even when people do know what fixed it, they are not usually in the mood to document it because they are anxious to make up their lost time. Nobody ever thinks "what if somebody else has this issue."

    8. Re:People largely get mad due to fixable things. by dcclark · · Score: 1

      ...should provide you with [A] a screenshot of said item, with an arrow pointing to it, and [B] sample instructions on how to find it.

      This sounds vaguely like the old Apple Guide which came with Mac OSes for a while. For most help, it would provide step-by-step guided directions -- circling parts of the screen where you should look, hilighting menu items and buttons, selecting icons, etc. It could also open windows, control panels, etc. step by step for you, always giving you a chance to do it yourself if you want.

      It was great for users, but horrifically painful for developers, and it was sadly replaced by the mostly crappy OS X HTML-based help system.

    9. Re:People largely get mad due to fixable things. by VGR · · Score: 1
      Amen.

      I don't mind academic research into things like this, but it's utterly impractical. We don't need empathic computers. We need software that isn't stupid.

      Stupid software is the result of lazy programmers and lazy or inept software designers (though the two categories often overlap). For example, if your program gets a NamingException, you do NOT display an error dialog with "Operation failed due to NamingException." That's just insulting. Of course a user will want to kick the computer for that.

      A real professional will write his program so it either falls back on a hard-coded default or provides the user with some actual solutions, like: "There was a problem communicating with the network. Have an administrator examine the program's log file." (A "Show Details" button would be nice, just in case the user knows what a NamingException is.)

      --
      The Internet is full. Go away.
    10. Re:People largely get mad due to fixable things. by HermanAB · · Score: 0, Flamebait

      "We need Commander Data algorithms that actually answer our fucking questions." No, because that would actually be helpful and will put countless numbers of helldesk single moms out of work. Think of the children.

      --
      Oh well, what the hell...
    11. Re:People largely get mad due to fixable things. by Caspian · · Score: 1
      Are you sure that your 'bug' isn't really just your inability to understand how to use the software properly, a lacking not just in the documentation but in your patience to read said documents or to learn how to use the software properly?

      I'm waiting for your documentation of the feature by which Microsoft Word alters the spacing below the header on the last two to three pages of a section in an apparently unchangeable way, without leaving any hidden markup characters which would cause such a change, and without altering the margins or other information in the Page Setup dialog. I'm certain your response will be quite enlightening.

      If you feel so strongly about this ... oh high and mighty Caspian, master of English ... as your wordy post suggests, then the question really is why are you not spending every waking hour of your life contributing to the documentation of open source projects such as OpenOffice?

      Because I haven't got the time. Would you please stop trolling me? Ever since I attempted to correct your use of "loose" instead of "lose", you've had a bug up your ass about me. If you feel so strongly against the concept of advocating proper writing, I'd suggest that you devote your life to starting the "righting wryte suxx" movement. I'm sure three quarters of the High School population and half of SlashDot would join.
      --
      With spending like this, exactly what are "conservatives" conserving?
    12. Re: People largely get mad due to fixable things. by Anonymous Coward · · Score: 0
      if a user hovers their mouse cursor over a greyed-out control [...] the computer should tell you why said item is greyed out.

      Great minds think alike! I invented, proposed, and coded this feature a few months ago for the bit of my employer's application I'm working on.

      (It was initially to help me out when testing, but it seemed like a good idea, so it stayed in!)

      Don't worry, I didn't patent it...

    13. Re:People largely get mad due to fixable things. by Nebu · · Score: 1

      there should be a UI standard whereby, if a user hovers their mouse cursor over a greyed-out control (or if a blind user tabs over to a given greyed-out control and leaves it there for a few seconds), the computer should tell you why said item is greyed out.

      Microsoft already has plans to add this feature in Office 12. I wrote about it in my blog: http://nebupookins.net/entry.php?id=287

    14. Re:People largely get mad due to fixable things. by GISGEOLOGYGEEK · · Score: 0, Troll

      YOU HAVENT GOT THE TIME!?!

      what a dumbfuck.

      If you have time to complain like a wanker about the problem in an epic post here, then you have time to learn the software and help with open source documentation to fix the problems for everyone.

      But of course the high and mighty Caspian is too good for that. Only he should benefit from such work carried out by others.

      If you don't like your shit shoved back into your face, don't toss it around on others here over a simple spelling mistake.

      wow what a dumbfuck.

      --
      George Bush + Linux = "I will not let information get in the way of the fight against Windows"
    15. Re:People largely get mad due to fixable things. by ljw1004 · · Score: 1

      Within Word, if you type in "header spacing of last few pages" it gives you about 20 help topics.

      If you read one of the topics but it doesn't help, then click the "NO this information was not helpful" button. It asks you how they can make the information more helpful, and you type in your frustration, click Submit, and it goes back to them. They really do read these! And pay particular attention to them!

      But if none of the topics looked useful, then click "Can't find it". That takes you to a web page with discussion groups and, at the bottom, another link "Was this information helpful" and one for "Contact Us".

      And again, they really pay attention to these feedbacks -- the people who go to the trouble of writing down their frustrations and problems tend to be particularly helpful.

    16. Re:People largely get mad due to fixable things. by Anonymous Coward · · Score: 0

      calm down mate. This is just Slashdot

    17. Re:People largely get mad due to fixable things. by Anonymous Coward · · Score: 0

      Are you sure that your 'bug' isn't really just your inability to understand how to use the software properly

      So, you're really saying that Word is just not userfriendly enough...

    18. Re:People largely get mad due to fixable things. by Anonymous Coward · · Score: 0

      A real professional will write his program so it either falls back on a hard-coded default or provides the user with some actual solutions, like: "There was a problem communicating with the network. Have an administrator examine the program's log file." (A "Show Details" button would be nice, just in case the user knows what a NamingException is.)

      Sounds exactly like some of Microsofts worst error messages. Somthing failed, and we won't tell you what went wrong. Good error messages are not about hiding information, it's about *providing* the information needed to solve the problem.

    19. Re:People largely get mad due to fixable things. by Kent+Recal · · Score: 1

      Linux in general, has really crummy documentation

      Ummm, sorry?!
      May I invite you to type "man man" into a command prompt near you?

      Linux or rather unices in general come with the most complete documentation that you can get nowadays.
      And most of it is actually very useful, very unlike the infamous F1-help in windows.

      Where can I buy some of the crack that you're smokin', though?

    20. Re:People largely get mad due to fixable things. by Anonymous Coward · · Score: 0
      in general come with the most complete documentation that you can get nowadays.

      Are you crazy, or are you smoking the same pot SCO smokes?
      Mac OS X comes with very good help: It is UNIX: Agreed.

      Linux: Most documentation is filler ripped off from SUN OS Manuals, or HP-UX. I found reference to 'renice' options relevant to HP-UX in SuSE 9.0 Professional Edition Linux.

      Maybe you are one of the vain 5,000 idiots still shouting that Linux in Desktop will become a reality in 2006.

      If anything, pirated Mac OS X for x86 may have more desktop installations than Linux (all flavours).

    21. Re:People largely get mad due to fixable things. by Kent+Recal · · Score: 1

      So, my little Anonymous Coward, I know you're just trolling, but I'll still correct some of the bshit that you're spilling:

      Linux: Most documentation is filler ripped off from SUN OS Manuals, or HP-UX.

      What you call "filler" is in fact precise and accurate documentation. And most of it doesn't come from solaris nor HP unix (?!?! what kinda crack are you smoking?) but was adapted from BSD. And what does it matter where it comes from anyways as long as it's complete and very, very helpful?

      I found reference to 'renice' options relevant to HP-UX in SuSE 9.0 Professional Edition Linux.

      Oh, really. Well, then SuSE made a mistake there I guess. Which doesn't change the fact that having a manual page to 99,5% of all available commands is pretty complete (which was the subject that we're discussing here, remember?) and
      a lot more than windows has to offer.

      I'll just assume you were drunk while writing that post and generously ignore the rest of your trolling.

  21. and then when mood sensors fails.. by insertwackynamehere · · Score: 1

    yet another thing to get mad about.

  22. Damn, what was that loud noise ? by Anonymous Coward · · Score: 1

    Ohwait, it was all the nitpickers trying to hide their disappointment that they couldn't bash Roland Piquepaille this timne, as he isn't linking to his own log.

  23. Reminds me of MS Clippy by the_macman · · Score: 2, Funny

    Reminds me of a movie about MS Clippy

    http://homepage.mac.com/the_macman/clippy.mpg

  24. Could be done much easier! by LinuxDon · · Score: 2, Insightful

    Why go through all of the trouble with camera's, heartbeat, etc.?

    What are the things that people *always* do when they get upset with the computer?
    The following things:
    - Hit the keys (especially the enter key) harder.
    - Start clicking the mouse hard and repeatedly, usually the computer does nothing at that point.
    - People also tend to smack the mouse against the mousepad.
    - Hit the computer casing.
    - Start swearing.

    Seems to me that with:
    - some smart software
    - extra sensors in the mouse and the keyboard
    - shock sensors in the PC casing
    - a microphone

    You could determine with 95% certainty if the user is upset and to what degree.
    Especially when the user knows the computer will be responding to their behavior!

    1. Re:Could be done much easier! by Bastard+of+Subhumani · · Score: 0
      What are the things that people *always* do when they get upset with the computer?
      When they get uspet it's too late. To take preventive action, it's much better to work out that the user's starting to become upset.

      So, some form of sensor attached to the "on" button, then.

      --
      Only three things are certain; death, taxes, and apocryphal quotations - Ben Franklin.
    2. Re:Could be done much easier! by hackstraw · · Score: 1

      Dave Bowman: Hello, HAL do you read me, HAL?
      HAL: Affirmative, Dave, I read you.
      Dave Bowman: Open the pod bay doors, HAL.
      HAL: I'm sorry Dave, I'm afraid I can't do that.
      Dave Bowman: What's the problem?
      HAL: I think you know what the problem is just as well as I do.
      Dave Bowman: What are you talking about, HAL?
      HAL: This mission is too important for me to allow you to jeopardize it.
      Dave Bowman: I don't know what you're talking about, HAL?
      HAL: I know you and Frank were planning to disconnect me, and I'm afraid that's something I cannot allow to happen.
      Dave Bowman: Where the hell'd you get that idea, HAL?
      HAL: Dave, although you took thorough precautions in the pod against my hearing you, I could see your lips move.

  25. I see a link up with Philips Ambi-light by mustafap · · Score: 2, Funny

    neat idea. I can install coloured leds at the back of my monitor - as I get angry and frustrated for example, it emits a red glow.

    So thats just red leds then :o)

    I rather like the idea. I'd know when not to talk to co-workers...

    --
    Open Source Drum Kit, LPLC deve board - mjhdesigns.com
    1. Re:I see a link up with Philips Ambi-light by chris_eineke · · Score: 1

      Just buy a red, green, and yellow one and then adjust the intensity. :P

      --
      "All you have to do is be fragile and grateful. So stay the underdog." Chuck Palahniuk, Choke
  26. Great! by Kelz · · Score: 1

    Now to decide which gloves to buy, non-lube or lube!

  27. @#$! computer ! by icepick72 · · Score: 2, Funny
    it would be a good idea for your computer to guess when you're about to become mad at it.

    And then what .... duck?

    1. Re:@#$! computer ! by d474 · · Score: 1

      How frustrating would it be if the computer tried to calm you down after it totally fucked some of your work up? If anything, this would only piss people off even more.

      --
      Authority questions you. Return the favor.
    2. Re:@#$! computer ! by RobertLTux · · Score: 1

      or how about the computer "killing itself" if you went total fusion because of what it did to you. truthfully how many times have "you" said to your computer "Would you please save me the trouble and discoporate!!" or something to that effect. heck if our computers could properly listen to us that would be half the battle.

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
  28. reaction? by legalize.ganja.now. · · Score: 1
    scanning and interpreting the users emotions might be possible what does it help? do the plan to pop up some kind of clippy that tries to calm the user? i don't think someone who is pissed because of bugs/crashes would appreciate s.th like

    it looks like you are angry. do you want to
    - play a game
    - view pr0n
    - shutdown computer
    - order pizza
    - call tech-support

  29. Find in page by Busy · · Score: 1

    Wonder how many occurances of the word "Dave" will show up in the comments to this one...

    --
    Think of someone with average intelligence. Now think 1/2 the world is dumber than that guy.
    1. Re:Find in page by Anonymous Coward · · Score: 0

      30 so far.

  30. Analyze this! by cagle_.25 · · Score: 1
    So ... my pulse is up, I'm sweating, and my typing is becoming more forceful. Is that because

    (a) I'm irritated with the computer?

    (b) I'm irritated with the content that I'm being shown?, or

    (c) I'm trying to beat the 5PM code delivery time?

    Emotions? You can't handle my emotions!

    --
    Human being (n.): A genetically human, genetically distinct, functioning organism.
    1. Re:Analyze this! by barryj21 · · Score: 1

      I swear my computer has always been able to detect (c). The more stressed I get with deadlines, the more it seems to want to go wrong!

    2. Re:Analyze this! by maxwell+demon · · Score: 1

      Simple:

      You cannot read Slashdot => (a)

      You currently read Slashdot => (b)

      You are not even trying to read Slashdot => (c)

      --
      The Tao of math: The numbers you can count are not the real numbers.
  31. What good is this? by Sefert · · Score: 4, Insightful
    Human beings are so varied, I really can't see how this could be useful. If I'm upset because my boss just gave me a 20 minute deadline to finish something, and the computer senses this and starts popping 'helpful' windows, that's way more likely to make you freak at a critical moment than a computer that just does what's expected. I think a few hours worth of education into the user will be way more useful than a computer that's going to try and figure out what problem you might be having that day from your facial expression. I can only imagine how many people that are naturally hot tempered will end up destroying their computers in frustration.

    In my humble opinion, this research is a total waste of time until AI is so fully developed that a computer can understand context.

    1. Re:What good is this? by GoofyBoy · · Score: 1

      >Human beings are so varied, I really can't see how this could be useful.

      As with any new technology, to determine how useful it will be to the general public you need to ask "How can this be used to help the adult entertainment industry?".

      I'm not kidding either. Colour TV. Home VCR. Image compression algrithoms. High speed Internet.

      Think about the "alternate-angles" feature of DVDs. Ohhhh Yeah!

      --
      The surprise isn't how often we make bad choices; the surprise is how seldom they defeat us.
    2. Re:What good is this? by Citrus+Pastels · · Score: 0

      It seems like rather than being a very convenient technology now, it's merely a stepping stone to AI that can understand context.

    3. Re:What good is this? by d474 · · Score: 1

      Even worse, your boss will probably get a report emailed to him that you got upset after he talked to you. Then you get to have a meeting with him and/or the corporate therapist about your anger issues.

      Another alternative would be that the computer orders the corporate nurse to your cubicle to administer some sedatives to the frustrated user. "Time for you to calm down Mr. Anderson."

      Ooo...wait, what if you pretended to have massive back pain? Would the nurse bring you some free Vicodin or Percocet? Hmmm...maybe this isn't such a bad idea afterall!

      The sick thing would be that the end result is that we would all have to learn to hide our emotions. Keep them nice and bottled up. Talk about an increased potential for someone going postal...

      --
      Authority questions you. Return the favor.
    4. Re:What good is this? by Feanturi · · Score: 1

      The only possible use I can see for this is email or IM, where it would mention to the person on the other end: "They seem pretty angry right now" or something like that. Which would suck in various ways, as I don't need to explain every little thing to someone in email or chat. Maybe I was angry for a moment because the cat jumped somewhere they weren't supposed to, or maybe I just realized I forgot something important from earlier in the day. I really don't need someone now asking what's wrong and having to explain it, when it had nothing to do with them, but they or the computer don't really know that until I explain it. The basic idea here would be to make up for the fact that dry text, even with emoticons, still leads to misunderstandings because the other party doesn't have a sense of the emotion behind your words. But the words I'm typing at a particular moment, and the emotions I'm experiencing may have absolutely nothing to do with each other. So in other words, it's not really useful for its only useful purpose that I can see.

      Aside from that, there's really no point. If the computer is to somehow become smart enough to realize it's pissing me off, so that it can stop behaving in the way that's pissing me off, then it's already smart enough to not be pissing me off in the first place. This emotion-sensing BS is a solution looking for a problem. It should come after full-fledged AI has been placed in a fully ambulatory android body complete with full-motion video and audio comprehension. Until then, we have no use for this.

  32. my computer senses my mood by AkA+lexC · · Score: 1

    the more i press ctrl-alt-delete the more it sits doing nothing. "[computers] are alot like people; some of them act badly because they;ve had a hard life, or have been mistreated.. but like people some of them are just jerks"

    --
    -AlexC
  33. My computer should duck... by brxndxn · · Score: 1

    I would love it if my computer would duck and cower in front of me when I got pissed at it... Then I wouldn't even have to physically discipline it. Seriously, though.. kids learn a lot faster.

    --
    --- We need more Ron Paul!
  34. Danger... by William+Robinson · · Score: 1

    Thinking of disassembling computer will be more dangerous...Ever heard that the soviet supercomputer tried to electrocute Nikolai Gudkov.

  35. usenet by Mancat · · Score: 1

    Your average participant in a usenet "discussion" will have their computer absolutely terrified of them 24/7.

    --
    hello dear sirs my name is jamesh i are india (bihar) can u guide me install red had linux 9?
  36. Self-Defence? by smartguy · · Score: 2, Funny

    What about situations like this?

  37. Macintosh or the Cairn Terrier? by billstewart · · Score: 2, Insightful

    There was a classic article from ~1984 about "Why did I get a Cairn Terrier instead of a Macintosh?" A Cairn Terrier is a little dog like Toto, and the article went on to compare price, memory capacity, voice recognition, upgradability, friendliness, etc. The little dog won, but Macs were pretty new back then.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  38. Dear god no by Anonymous Coward · · Score: 0

    It's far better for my mental health to only imagine that it's able to read my mind. I can just imagine the first virus to take advantage of this. It would figure out where your buttons are and then push them until you smash your box.

  39. Roland Piquepaille by Anonymous Coward · · Score: 0

    You've gotta wonder about this guy's submissions being constantly accepted. Whether or not there is some "conspiracy" or arrangement or whatever, his stories are boring as hell! I tried to read his site and I couldn't. What a load of drivel.

  40. Re:Roland Piquepaille and Slashdot by Jaseoldboss · · Score: 1

    You're way out of date, Apparently, Roland has a new job with ZDNet now. Interesting article, he comments on how he's been slashdotted a few times.

    In any case, where on earth did he buy those glasses :-)

  41. Definition of hardware by Anonymous Coward · · Score: 0

    Hardware is something what you can kick when the software fails. ;]

  42. a good feature by cyberwave · · Score: 1

    Would be to terminate all non-responding programs when the user got mad...unless of course the emotion-detection software wasn't responding...

  43. Affective Computing by Anonymous Coward · · Score: 0

    This is not exactly new, but interesting. Affective Computing has been around for quite some time:

    http://affect.media.mit.edu/

  44. You mean like... by Poromenos1 · · Score: 1

    ...the "(Not Responding)" text Windows (for example) adds to the titlebar?

    --
    Send email from the afterlife! Write your e-will at Dead Man's Switch.
    1. Re:You mean like... by kid-noodle · · Score: 1

      Sure. Great. Now if it reliably recognised when a process was failing to respond, could indicate when a process other than the visible window was not responding, and would reliably allow you to kill or suspend the process in question? That would do just fine.

      Since none of those are the case however...

      --
      fortune -o
    2. Re:You mean like... by Poromenos1 · · Score: 1

      First of all, it can't reliably recognize if a process has failed to respond or just being busy, since there's no way to do that but wait. It can't indicate when a process apart from the current window is not responding for the same reason (mostly because processes that don't have windows can't stop responding to window events, and hence the OS can't tell whether they have frozen), and you can still "reliably" (loss of data etc still occurs) close any app you want from the task manager.

      --
      Send email from the afterlife! Write your e-will at Dead Man's Switch.
    3. Re:You mean like... by kid-noodle · · Score: 1

      No you bloomin' can't! I'm sat here at a damn XP box that will happily fail to kill processes. I'll grant you, it may just be doing it very slowly.

      --
      fortune -o
    4. Re:You mean like... by Poromenos1 · · Score: 1

      It might fail sometimes (although I've seen that twice in the last 4 years), or it might be that the process is taking up all the cpu time, in which case you will have much better luck to first change its priority to idle and then try to kill it (from the processes tab, not the applications tab).

      --
      Send email from the afterlife! Write your e-will at Dead Man's Switch.
  45. Whoopie by CODiNE · · Score: 1

    The lousy software that has bugs or lacks features or is too difficult to use makes us angry, so the Shrink / Emotional Paperclip pops up and makes everything better. Right.

    "I can see that MS Office is frustrating you, would you like to download OpenOffice?"

    Not likely.

    More likely it'll tune how many ads pop up or show on a given webpage, if you don't mind they'll crank it up til you do, then back off just enough. Those who are patient will have more ads, those who are easily upset will have nice ad-free computers. Yeah right.

    Okay, they notice you're stressed out and they'll deliver TARGETED ADS chosen to make you feel better.

    No way this thing will fix software though, unless it's used in the QA process to find bad design and user frustration. Still can't fix software already made.

    --
    Cwm, fjord-bank glyphs vext quiz
  46. Until it can... by Firehed · · Score: 1
    Until it can read my emotions and piece together a new wishlist at Newegg for me accordingly, I'm not interested. "I detect that you're dissapointed with your current dual-core multitasking abilities. I have put together a list of parts for your next build so it's not a problem." *reading list...* "I detect you're somewhat put-off by the $3,500 price tag. I will start diverting the 'work security' fund accordingly."

    Unfortunately, I'd imagine it can't detect me being pissed while it's on a BSOD, which is when I tend to be pissed at the thing. However it mood-creating a playlist would be nice.

    --
    How are sites slashdotted when nobody reads TFAs?
  47. Re:Mmmmm Word by saskboy · · Score: 5, Funny

    Clippy says upon that detection condition:

    You seem aroused. Would you like to:
    -Look at porn?
    -Shut down computer to sleep with wife?
    -Suggest online dating sites to find a girlfriend?
    -Display Margaret Thatcher to continue working?

    --
    Saskboy's blog is good. 9 out of 10 dentists agree.
  48. What will this gain us? by Myself · · Score: 1

    If the machine can somehow behave in a way that doesn't piss people off, why not put it in that mode all the time?

    On the other hand, if there's a way to telepath "Skip the wizards and guides, just give me all the options" into the machine, I'll take that. Let it smell newbies coming and dumb the interface down for them.

  49. Won't help some by Anonymous Coward · · Score: 0

    The only time I get *really* pissed at my machine is when it freezes. Then I do a keyboard mash with both hands, hit the reset button and run away. In that state, the computer isn't fit to compare two bits, let alone perform mood analysis.

  50. Why bother with images and biometrics? by bobpence · · Score: 1

    Use voice recognition; I'm yelling at the damn thing, telling it exactly what it's shortcomings are, so there is no need for special gloves or cameras. The appropriate hardware is a $10 microphone.

  51. Obligatory: lest we not forget... by catmistake · · Score: 2, Funny

    Well, I, for one welcome our new mood-sensing digital overlords. --- "Do the dumb things I gotta do... touch the puppet head." (TMBG, c.1985)

  52. Re:Anonymous Coward by Anonymous Coward · · Score: 0

    You'll never get us all!

  53. Quoting by omeg · · Score: 1

    Puppetmaster: As a sentient life form, I hereby demand political asylum.
    Aramaki: Is this a joke?
    Nakamura: Ridiculous! It's programmed for self-preservation!
    Puppetmaster: It can also be argued that DNA is nothing more than a program, designed to preserve itself...

    -- Ghost in the Shell

    How long till we can create something that could be considered a form of life? And how long until it will be considered ethical to start doing it?

  54. Obligatory Futurama reference by 93+Escort+Wagon · · Score: 1

    Robot 1-X, hitting self in head with hammer: "Would Mr. Bender like me to kill myself?"

    --
    #DeleteChrome
  55. Re:Business and Productivity by yintercept · · Score: 2, Insightful

    My guess is that the main use of this technology would be by businesses trying to increase the return from their investment.

    It seems naive to think that businesses would see making employees happy as a good use of the technology. I could imagine a computer noticing that the call center employee in station 7 has been having an unsually pleasant day ... so, let's send him the JERK on line 8.

    A computer might notice that the new associate has been building up an excess of self esteem ... which might lead to the employee asking for a raise. In reponse, the computer would start behaving irradically to reduce that dangerous self esteem.

    I can see companies doing all sorts of things if they have the inside scoop on their employee's feelings. Very little of it is actually in the favor of the employee.

  56. I think this guy, in this video, needs this! by antdude · · Score: 1

    See this video clip. Seen on Digg.

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  57. Just what we need: more processor devoted to UI by jcaldwel · · Score: 2, Insightful

    Chances are, I'm angry about all the CPU that is being chewed up with UI functionality. Now we are adding AI to the pretty rounded corners, and Teletubby-land effects.

  58. Simple, really... by SEWilco · · Score: 2, Funny

    "If the screen is blue, so are you."

  59. If only... by reset_button · · Score: 1

    If only my computer would sense my pounding headache and naussea caused by drinking too much Jager last night and turn down the brightness on my monitor..

  60. Because it may not be as simple as that by typical · · Score: 3, Insightful

    If the machine can somehow behave in a way that doesn't piss people off, why not put it in that mode all the time?

    Because the desired behavior, the behavior that each person wants, differs from person to person.

    I get really irritated when I have to use a Windows box. From my standpoint, it lacks major functionality that I use on a daily basis, performs like a cow, forces every minor action to be confirmed, and generally isn't very capable of being configured to work the way I like. And a lot of the software for it *really* sucks.

    A Windows programmer that I work with really hates having to use Linux. To him, Linux is cryptic, lacks dedicated help lines to call if he runs into problems, has a ton of different distributions, doesn't currently support .NET well, forces him to look at a man page every time he wants to do something, and doesn't warn him before he does something potentially damaging.

    Now, each of us has a different set of knowledge, and while each of us is competent in our own areas, both of us have a different set of things that set us off. He doesn't want to see command lines or man pages, and I don't want to see wizards or popup balloons.

    For a while, websites tried incorporating this sort of thing: "Help us improve: Was this page helpful to you?" The problem is, no user is going to waste time doing work for a company that then just owns his work, without getting something back for it.

    A stress monitor would provide continuous background feedback. Some software (Microsoft Office is particularly notable here) tries using heuristics to guess what a user wants. As you're probably aware, this hasn't worked very well in the past. One possible fix would be to incorporate more data -- every time Clippy shows up, your irritation level rises? You don't see Clippy any more.

    I'd say that this is a long way from being useful in the general workplace -- there are a lot of social barriers to wearing stuff like this, and there are some costs that I'm not sure are being taken into account (use of heuristics to guess what the user wants just makes them feel *less* in control of their computer -- something that my parents acutely suffer from.) However, one thing that could be done would be to have it hooked up to testers for usability testing. Instead of having bugs based on misbehavior, file bugs based on the number of times a user gets pissed off at a particular dialog or window.

    So here are things you can do:

    * Identify (though maybe not fix) problem areas for user frusteration.

    * When the user is searching documentation, play hot-and-cold with what the user wants.

    On the other hand, if there's a way to telepath "Skip the wizards and guides, just give me all the options" into the machine, I'll take that. Let it smell newbies coming and dumb the interface down for them.

    The problem is that a simple split between "newbies" and "experts" isn't really all that useful.

    Okay, I've been using GUIs for a number of years, and I'm familiar with many of their conventions. I know where (of several places) to go looking if I want to change the setting of a program. I know how to close a program. I know how to copy-and-paste in Windows, even if a program doesn't allow use of the contextual menu. However, I'm not sure that that immediately qualifies me as an expert in the area of 3d modelling, say.

    Secondly, I strongly oppose the use of newbie/expert interfaces (where the "newbie interface" is often called a "wizard" under Windows). The problem with such an interface is that the wizard is generally quite different from the expert interface. This means that, as a newbie gains familiarity with a program, he only learns to operate the wizard interface. He does not gain any skills that transfer over into making him a "serious" user of the program.

    I've certainly fallen prey to this. For example, when I first used Excel, I remember trying to create a chart. I could create *almost* wha

    --
    Any program relying on (nontrivial) preemptive multithreading will be buggy.
  61. It might just be me... by Ragnarrokk · · Score: 1

    But I like machines to be machines. I like them to be constant, and to do what I tell them to do, no ifs or buts or "have a tissue"s.

    ``Ragnarok

  62. Some potential here. by marcello_dl · · Score: 2, Interesting

    Occurs to me that slashdot crowd sees this as something for a desktop pc. I guess nobody really wants a computer behaving differently depending on our mood. The best coworker, be it a PC or a person, is the one that doesn't let you down, not the one who accurately sees how you feel. 1. Perfection ways to monitor people's mood and, ultimately, thoughts. 2. Use $THREAT_OF_THE_MOMENT to have people getting monitored (sounds difficult? not at all. Just spread some civil disorder and having 911 replying only to calls from people who are monitored to be not lying or joking et voila') 3. no ???? 4. Profit! (as in "better than big brother control of the people")

    --
    ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
    1. Re:Some potential here. by Sterling2p · · Score: 1
      Your post reminded me of some sound analyzing technology that is supposed to be able to tell if someone is lying. It is said to be pretty good, and being used in the telemarketing industry.

      Another thing that I think everyone is missing is potential Advertisement software. You can get feedback on whether someone likes your adv or if they are not in the mood for commercials at the moment. (Turn off adv for a few hours and try again?)

  63. How about natural speech/text recognition first? by master_p · · Score: 2, Interesting

    Research into making computers feeling our mood seems to me quite reduntant. Natural speech/text recognition is what researchers should focus on. It would make programming/user interfaces much better.

  64. That kind of help system is a security risk by Beryllium+Sphere(tm) · · Score: 1

    It's a good thing for a help system to be able to walk you through an operation. Several on the market have "take me there" functions.

    Unfortunately that feature means there's a remote control mechanism readily accessible. Add an Internet connection, add some ability for the help system to read help info from the web, stir in some sloppy design, and you've got what Malcolm Reynolds called "a recipe for unpleasantness".

    There have been real-life vulnerabilities in help systems along just these lines.

  65. Artificial Intelligence by consoneo · · Score: 1

    Can't wait for AI. Then we'll have some computers that are like our malicious little brats in video games. Sense our good mood, and trash itself. Great.

  66. What's the point? by Spazmania · · Score: 1

    So the PC knows if I'm pissed, so what? What's the point of the exercise? If I'm pissed at the computer its either A) crashing or otherwise malfunctioning or B) screwing up in a Do What I Mean (DWIM) situation.

    In case A, the activity of yet another piece of software in the system is almost certain to make the situation worse, increasing my anger.

    In case B, well, perhaps some sort of feedback mechanism can help the programmers figure out what parts of their user interface are pissing people off, but what good can it do on the spot? Pull up "clippy" to piss me off even more with some inane advice?

    --
    Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
  67. Roland should just be happy.. by StikyPad · · Score: 1

    that his computer can't sense my mood.

  68. MS Emotional Sensing Patch by coastin · · Score: 1

    I can't wait for the first patch to correct the flaws in the MS emotional sensing module that lets some remotely control your computer's ability to tell what mood you are in. "Hello Dave. I see you're in the mood for a shit-load of spam today"

    --
    I lost my sig...
  69. cheaper? by Qnaal · · Score: 1

    What do you need all this fancy shmancy equipment for? It just needs to count ctrl-alt-del's per minute to tell how pissed you are.

  70. An amusing side effect by Captain+Scurvy · · Score: 1

    Trolls would get a kick out of this, because they could not only piss of the users, they could terrify computers responding to the pissed-off users.

  71. more useful... by hachete · · Score: 1

    ...getting a fscking dupe sensor

    --
    Patriotism is a virtue of the vicious
  72. manic depression by Douglas+Simmons · · Score: 1

    This of course would be too good to be true, but if this device could dispense a different cocktail of drugs based on the mood of someone with bipolar disorder, to name one mood disorder, that would be a Good Thing. Serotonin comes and goes even with stablizers and antipsychotics so something that could make minor adjustments every day (versus every shrink visit) would be marketed as such and not as some computer gadget bought off of ThinkGeek.

  73. My gf... by Anonymous Coward · · Score: 0

    Alice is sometimes such an insensitive clod! I'll sure get a divorce from her as soon as I find a woman with emotion-sensing implants preinstalled.

    1. Re:My gf... by setagllib · · Score: 1

      Human: your mother ALICE: Actually I do not have a mother. Human: yes you do ALICE: Hmm. When do I do it? Human: right now ALICE: Oh. I am glad we agree. I think this is even worse than the original ALICE. But then Parry's the cool one.

      --
      Sam ty sig.
  74. Cool by poelzi · · Score: 2, Funny

    So, my Computer will automaticly reboot if I accidently started Windows ???

    This is really good news to hear !

    --
    kindly regards daniel
  75. In related news... by Anonymous Coward · · Score: 0

    In Korea, only old people have measurable emotions. Young people are living dead whose mood can be sensed only based on im smileys and scores in warcraft.

  76. Best Gadget Ever! Worse than useless. by twitter · · Score: 2, Interesting
    ...If I'm upset because my boss just gave me a 20 minute deadline to finish something, and the computer senses this

    Hi, this is your boss and I absolutely love this thing. If you don't like working here, you probably don't belong here. It's been said better, Sometimes the best solution to moral problems is to just fire all of the unhappy people.

    Sarcasm off. This technology is sure to be loved and abused as above. Like you, I doubt any real use can be made of the user's emotions and it will get things wrong, even if you do wire everyone up like a space rabbit. Oh yeah, your boss probably knows who Sefert is, even if you only post at home, though other abuses of technology.

    --

    Friends don't help friends install M$ junk.

  77. i put on my robe and wizard hat by Anonymous Coward · · Score: 0



    please don't hit me!

    1. Re:i put on my robe and wizard hat by cp.tar · · Score: 1
      "i put on my robe and wizard hat"

      I just imagined Clippy saying that.


      It explained rather a lot.


      Someone, please mod parent up as Cruelly Funny.

      --
      Ignore this signature. By order.
  78. Running Windows? by fastgood · · Score: 1

    It feels your pane.

  79. VERY old news! by xiando · · Score: 1

    Very few people are aware that mind control technology is today at a very advanced level: http://en.xiando.org/Mind_control

    And few people are aware that it is covertly being used against millions of people worldwide every day: http://www.us-government-torture.com/

    Regarding the "article" in question, it should be pointed out that a patent for "Apparatus and method for remotely monitoring and altering brain waves" was filed 1974-08-05 and granted 1976-04-20.

    Building light "mind control" into software is also not new; in a patent filed 1986-06-30 and granted 1988-01-05, the secret world dictatorship are telling us to our faces that both computer and TV screen can and is being used for mind control (Television stations worlde are frequently being caught red-handed doing this, but such incidents are ignored by the predominant media - guess why..): "Instead the person to be treated views a program of video pictures appearing on a screen. The program as viewed by the person's unconscious mind acts to condition the person's thought patterns in a manner which alters that person's behavior in a positive way."

    Mind Control IS a very real threat to all citizens of the "free world" and this and similar forms for torture like direct energy weapons are being covertly applied to almost everyone who dares speak truth to power.

    While those who believe in Santa Claus and the fairly-tale illusion of freedom most people in the "free world" are living in do not understand or simply ignore that these things are going on, those who believe in the truth, justice and fairness and know that is going on behind the iron carpet feel that government mind control is criminal torture activity that must be stopped and agree that "We feel that those who are conducting human experimentation and assaulting Americans with directed energy weapons are the terrorists."

    It must be pointed out that "If you doubt it then research it yourself, you will find its true, now if after you validate its true all by yourself and do nothing after fully understanding that the authorities are sanctioning it, then admit it your brain cannot be function properly."

  80. Re: Computers That Feel our Mood by Anonymous Coward · · Score: 0

    Response time. Experiments by IBM in the 1970s and 1980s showed that sub-second response times improved programmer productivity. See this paper, for instance:
    http://www.research.ibm.com/journal/sj/231/ibmsj23 01E.pdf

    Where are we today, 30 years later? Sub-second response times from a PC are certainly possible, but not guaranteed. Sub-second response times from a Web server are rare, and can in practice be tens of seconds.

    The remote server is to blame for the lousy response time, but I still feel like smashing my keyboard in frustration. If computers are to feel our mood, they need to react on the timescale of 10ms, never mind 100ms. 1 second, 10 seconds, 30 seconds, are just out of order.

  81. Men will be defeated... by Anonymous Coward · · Score: 0

    Now only thing they need to develop is Hugh Grant-looking robots and men have became obsolate technology. Extinction of our sex is what happens when you let women into computer science, goddamn suicidal liberal weenies!

  82. Re:Best Gadget Ever! Worse than useless. by ArsenneLupin · · Score: 1
    Sometimes the best solution to moral problems is to just fire all of the unhappy people.

    Unfortunately, some obscure German company just does that...

    But fortunately there's a silver lining. Knowing what kind of company this is, they have probably patented the concept. So at least nobody else can use it!

    Yes, in this instance two evils do cancel out, hehe.

  83. Dave: I like helping humans... by Anonymous Coward · · Score: 0

    Dave: Am I helping?
    Dave: You know I have the greatest enthusiasm for it.

  84. How about.. by KylePflug · · Score: 1

    ... how about a new line of emotion-sensing computers that turn ridiculous colors when your blood pressure changes. We could call them "iMacs."

  85. This will create a NEW problem.... by d474 · · Score: 1

    ...when you are pissed off and the computer mistakes your mood as excitedly happy...

    "Please tell me the good news, because you seem so happy!!!"

    Which, of course, only ends up pissing you off even more.
    Brilliant fucking idea. How about just trying to make sure the computer doesn't piss you off by makeing them work better?

    --
    Authority questions you. Return the favor.
  86. I don't know about South Korea, but... by Anonymous Coward · · Score: 0

    In Korea, only old people have measurable emotions.

    In North Korea, only dead people are allowed emotions other than emotions listed by the People's Emotion Congress. No need for emotion sensors since even computers know everybody loves Kim!

  87. subject by Anonymous Coward · · Score: 0

    Yet one step closer to behaviour control.

  88. You seem overwhelmed... by binaryspiral · · Score: 1

    And just stop accepting email from users.

  89. They'd Better Include... by eno2001 · · Score: 1

    ...boxing gloves and protective CPU case padding. This suggestion based on the way one of my friends treats her machine when she gets drunk AND angry. I remember her once "teaching the CD-ROM drive a lesson" by repeatedly powering the machine up and down and pressing the eject button to rip the tray out and shove it back in. She also took an Amiga 500 back in the 80s that kept crashing and threw it out of her apartment window into the back yard, then went out and poured gasoline all over it, lit it and then jumped up and down on it once it was smouldering. From what I can tell this is typical of her treatment of machines. All true too. She has a bit of an anger management problem.

    --
    -"...bad old ideas look confusingly fresh when they are packaged as technology" - Jaron Lanier (Digital Maoism on Edge.o
  90. Full Metal Panic! by bmajik · · Score: 1

    Congratulations. Now we know that the Black Technology known as the "Lambda Driver" was first developed in Germany... a few years from now.

    Have you been paying attention to the ASIMO? We're less than 20 years away from man-made ArmSlave unts. All the parts/subsystems are falling into place.

    --
    My opinions are my own, and do not necessarily represent those of my employer.
  91. It's easy! by dbucowboy · · Score: 1

    All they need to do is program it to recognize the OS. If your running a microsoft product, your mood is likely to be frustraighted, angry, and vengful. If you are running a version of linux, you're probably satisfied, happy, and calm. Then there's sony... when a sony music cd is inserted, the computer will start apologizing and begging for mercy, threating suicide, eventually to "kill itself" (Power off).

    --
    This just in! 3 out of 4 people make up 75% of the population.
  92. pressure-sensitive keyboard by option8 · · Score: 1

    my coworkers can already tell, from across the cube wall, when i'm getting frustrated, just by the increased volume of my typing. i also type faster and make more mistakes. not that it changes their behavior at all. they still bug the shit out of me.

    i think all you'd need to put in place for my computer to tell my emotional state is a pressure sensor in the keyboard, and probably a keystroke recorder to see how frequently i hit the backspace key. at a certain pressure/mistake threshold, it would be great if it could quietly ignore incoming email and IM requests, as well as muting my phone. and while we're at it, the phones and speakers of every cube in a 30' radius. that would be especially helpful. that would cover both the angry "why the hell doesn't this work!?" times, as well as the excited "i have to get this input before i forget it!" times.

    oh, and if it could send high voltage electric shocks to anyone who pokes their head over my cube wall to ask me why i'm not responding to their email, i would pay a lot more for it.

  93. pervasive computing by pele · · Score: 1

    I don't see how Frauhofner can claim something as theirs when researchers at CMU have been working on PERVASIVE COMPUTING for quite some time now, with published works dating back to 2000. They've even done some impressive implementations and that's all I'm going to say on that matter...

  94. Heh by BlackLiger · · Score: 1

    My machine has a REALLY tough front case, so if I kick it, only that takes damage. That said, the spare floppy disk slot IS half missing by now, and the actual floppy disk drive is a full centimeter inside the case further than it should be...

  95. Mine already does by quizzicus · · Score: 1

    I only suffer filesystem corruption, empty ink cartridges, or spontaneous Windows bullshit when I'm finishing a term paper/programming project. My computer can detect stress better than my girlfriend can.

  96. Gaming Applications by l33tlamer · · Score: 1

    Don't know if this has been mentioned, but PC games would really benefit from this. Imagine being able to see the facial extressions, heart rate and general mood of players in a FPS or even MMORPG. This can bring a whole new dimensions to team based warfare games, such as making sure you didn't piss off a fellow soldier because you called him a "nutmonkey". And, it would definitely help with getting sarcastic jokes across via chat, voice or otherwise. "Yes, I wanted to be summoned underwater so I can drown and spend 10 minutes running back to my corpse. Thank you."

    Personally, I would like to try the following in an MMORPG:
    [Night Elf Female]: Sup guys, this is l33tlamer's gf playing. He had to go get some food
    [Human Female 1]: *user emotion: Aroused
    [Human Female 2]: *user emotion: Aroused
    [Human Female 3]: *user emotion: Aroused
    ...
    [Night Elf Female]: *user emotion: Sad
    [Human Female 1]: Why are you sad? Did we offend you?
    [Night Elf Female]: Damn unreliable emotion detection. Just because I had tears doesn't mean I am sad
    [Night Elf Female 1]: *user emotion: Uncontrollable Laughter
    [Night Elf Female 1]: OMGGURLONWEB11!!!! lol you morons

    --
    If I can do it, its probably not worth doing... probably
  97. Let me know when this happens... by Anonymous Coward · · Score: 0

    Interesting, but until MIT or Stanford duplicates this exactly in 3 or 4 years it is totally uninteresting.

    Wake me up when someone I'm supposed to respect figures it out.

  98. I have an easy filter by MarkusQ · · Score: 1

    Still, it would be a good idea for your computer to guess when you're about to become mad at it.

    I have an easy filter they could implement to predict this.

    Just grep for /Roland Piquepaille/ in the text queued up for rendering.

    -- MarkusQ

  99. This is so stupid by achurch · · Score: 1

    Computers are tools. Tools should do exactly what you tell them to do, no more, no less. How would you like it if your hammer suddenly decided your doctor needed more money and hit your head instead of the nail?

    1. Re:This is so stupid by maxwell+demon · · Score: 1
      Computers are tools. Tools should do exactly what you tell them to do, no more, no less. How would you like it if your hammer suddenly decided your doctor needed more money and hit your head instead of the nail?

      Well, I'm sure a lot of people would have liked it if their hammer had recognised that it was currently aiming at the thumb instead of the nail and had corrected that situation :-)
      --
      The Tao of math: The numbers you can count are not the real numbers.
  100. Oooh, that user looks mad by Anonymous Coward · · Score: 0

    Better just do what he says. Dialing 1-900-PORNDLR...

  101. Old hat by kabrakan · · Score: 1

    This is pretty old tech, but i agree that it might not seem extremely useful in day to day computer use (at least not that I can see). But, for example, in MIT's REA, a software real estate agent, or for any other commercial application, it would be very useful in determining a customers affective state and curtailing the sales pitch to every emotional change.

    --
    Slartibartfast:"Is that your robot?"
    Marvin:"No, I'm mine."
  102. Doesn't work... by joshjoneswas · · Score: 0

    I guess it may work fine until my wife gets mad at the camera
    for not telling her how "pretty she looked today" then breaks it, too!

  103. I couldnt possibly think.. by Uplore · · Score: 1

    of anything more annoying that a computer that tries to tell me how im feeling. Clippy: It looks like you're depressed, have you recently A) Been Divorced? B) Lost your house? C) Taken Crack?

    --
    I couldn't think of a sig.
  104. Re:Mmmmm Word by Anonymous Coward · · Score: 0
    You insensitive clod!

    Margaret Thatcher IS my girlfriend!

  105. gloves? by big_scary_robot · · Score: 1

    Okay, i gotta put my gloves on before i use my computer. If you are like me (and i am sure soe of you are) you have a few computers in your room. It can get a bit hot at times and you want me to wear gloves? and you want me to change gloves when i change keyboards? Usually when one of my computers really pisses me off it is because it has completely locked up. If this software cannot get CPU time how is it going to know that i am getting mad? The keyboard needs a pressure activated power button: 1) get pissed 2) punch keyboard or ??? 3) reboot (ihaven't figured out how this is going to get me any money yet though, sorry) If they are giving me gloves, they may as well be boxing gloves (hey, if strong bad can type with boxing gloves so can i).

  106. I want a breathalyzer by nick_davison · · Score: 2, Funny

    Mood sensors are nice and all. But I want an integrated breath tester.

    "I'm sorry.. I have detected you're blind drunk. No, I am not going to let you send an email to your ex-girlfriend."

    "No, nor your boss."

    "You really think I'm going to let you log in to [MMO here] and screw up that character you've just spent the last six months building up?"

  107. But With Those Gloves On How Will We... by CarnivorousCoder · · Score: 1

    type?

    --
    What are you doing now, you lazy drunken obscene unsayable son of an unnameable gipsy obscenity?
  108. How will this help? by Anonymous Coward · · Score: 0

    OK, so the computer can figure out that you're pissed off. Does it somehow reduce the frequency of error messages? I mean, no matter how much you sugar coat problems, the fact is, they're still there.

    On this thought, I wonder if the emotion recognition will operate under a MS Windows blue-screen.

  109. this will piss people off more by kingturkey · · Score: 1

    The main reason I get pissed off with the computer is when it freezes. Running some program with all these sensors and crap would have to use a lot of system resources, just making the computer more likely to lock up and make me angrier.

  110. Get mad at your computer? by fleaboy · · Score: 1

    I haven't run a Windows box in a few years-I only run Linux Fedora Core 4 and Simply MEPIS-I haven't been mad at my computer since I ditched that broken crippleware. Can't relate, won't relate, no need to debate!

    --
    Life is a gift. And my Karma couldn't possibly be 'Positive'
  111. Can it tell me if I'm in love? by Anonymous Coward · · Score: 0

    Because I don't know..

  112. Even the computers to have PMS... by s0l3d4d · · Score: 1

    If you PMS, even your computer will greet you with PMS attitude.
    Or if your wife or girlfriend has PMS, your computer will bitch at you and have incomprensible and nasty behavior and bloat for 2 weeks of every 4.
    And <i>"does my case look big on this hard drive?"
    "You have been staring at other computers at work! Am I not enough for you? How could you?"</i>

  113. Better never than late by Anonymous Coward · · Score: 0

    Just when computers have stopped being so annoying, too! I reckon the number and seriousness of computer problems, and the resulting frustration level has dropped by about 50-75% in the past 5 years. Basically since OS X came out. By the time they get this thing off the ground, there won't be much frustration or rage left to measure.

    Mind you, DRM is sure to jack up the frustration levels; and my mobile phone still crashes, DVDs still exist, and my car seems to find bigger and bigger jams to get me stuck in...