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Mark Vena on Dellienware

Edison Trent writes "Tom's Hardware has a piece up on the acquisition of Alienware by Dell in which they've interviewed Mark Vena, Alienware's VP of Marketing, who spilled some interesting beans on the acquisition. Among them is the fact that Michael Dell himself (aka Mr Steve Jobs-alike) supposedly led the acquisition from the beginning (will this force out Alienware management later?), and that Dell will be handling all of Alienwares supplier relationships, including that with AMD. In the more mundane and day to day changes Dell will also be backing Alienware financing of their expensive machines, which is something Alienware couldn't have done before on its own and because Dell will be handling all of Alienwares suppliers the company expects to get more allocation of scarce products such as new graphics cards and ordering an Alienware will no longer be like putting in an order for a car in East Germany."

155 comments

  1. Editing 101 by Gothmolly · · Score: 4, Insightful

    Dear Editors,
    You can, you know, edit the submissions. Holy run-on sentences. To wit:

    In the more mundane and day to day changes Dell will also be backing Alienware financing of their expensive machines, which is something Alienware couldn't have done before on its own and because Dell will be handling all of Alienwares suppliers the company expects to get more allocation of scarce products such as new graphics cards and ordering an Alienware will no longer be like putting in an order for a car in East Germany.

    This is 5th or 6th grade level writing. Even MS Word would have suggestions to fix it.

    --
    I want to delete my account but Slashdot doesn't allow it.
    1. Re:Editing 101 by Timesprout · · Score: 2, Funny

      Wheres SlashClippy when you need him

      --
      Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
      What truth?
      There is no dupe
    2. Re:Editing 101 by jb.hl.com · · Score: 4, Funny

      "Hi, you appear to be writing a Slashdot story! I'm not going to bother helping, because you're inevitably going to fuck up anyway. Bye!"

      --
      By summer it was all gone...now shesmovedon. --
    3. Re:Editing 101 by Anonymous Coward · · Score: 0, Offtopic

      Actually Word only suggests changing "Alienware" to "Alien ware".

      Troll on!

    4. Re:Editing 101 by Blackknight · · Score: 0, Flamebait

      I don't think the editors care. They're making money hand over fist whether they edit stories or not.

    5. Re:Editing 101 by Anonymous Coward · · Score: 0

      Dear Editors,
      You can, you know, edit the submissions.


      And just where the hell did you get that idea?

    6. Re:Editing 101 by Trevahaha · · Score: 1

      Glad I'm not the only one who was like "WTF?"

    7. Re:Editing 101 by dino213b · · Score: 1

      Someone should donate a few bucks to edit this professionally.

      http://www.essayally.com/

    8. Re:Editing 101 by MS_Word · · Score: 1

      Eh... Suggestions. Maybe make it two short sentences instead.

      I've underlined it in green too.

    9. Re:Editing 101 by mgblst · · Score: 1

      In SOVIET BRITAIN, Britannia waives the rules! -- Philip K. Dickhead
       
      What the hell is that supposed to mean??

  2. Sadly by RedHatLinux · · Score: 2, Interesting
    In the more mundane and day to day changes Dell will also be backing Alienware financing of their expensive machines, which is something Alienware couldn't have done before on its own and because Dell will be handling all of Alienwares suppliers the company expects to get more allocation of scarce products such as new graphics cards and ordering an Alienware will no longer be like putting in an order for a car in East Germany."

    Actually, according to Microsoft Word 97, this scores at a 12.0 reading level on the Flesch-Kincaid reading level test ran with spellcheck.

    1. Re:Sadly by yesteraeon · · Score: 2, Informative

      That simply means it's hard to read, not necessarily well written though.

    2. Re:Sadly by Anonymous Coward · · Score: 0

      Hint: Reading level suggests how old you should be to comprehend. Writing level would suggest how mature your writing is, though I doubt such a thing exists.

      What does this show? It shows that you fail to understand what two words mean. Give yourself a round of applause.

    3. Re:Sadly by RedHatLinux · · Score: 1

      Or, it could show that you lack a sense of humor.

  3. NOT offtopic by Anonymous Coward · · Score: 0

    Some of us are subscribers, and we DO deserve better. Does the moderator who marked this "Offtopic" have a better suggestion for a place to vent frustrations with the site's lack of professionalism? The editors clearly don't care, and if the users don't care either, well, then, that's it for Slashdot.

  4. rebates by Anonymous Coward · · Score: 0
    Get a loaded Alienware machine now for only 1799 USD! (*)

    *after a $2000 rebate

    1. Re:rebates by ScrewMaster · · Score: 3, Funny

      "Dude ... you're getting an Alien!"

      I'm sure Sigourney Weaver will be first in line.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:rebates by just_another_sean · · Score: 1

      Nice.

      And for some more humor-based-on-everyone's-favorite-weed-smoking-sp okesperson-and-aliens please point your browser to this little gem.

      --
      Creationist Textbook Stickers Declared Unconstitutional by CowboyNeal
  5. Still AMD? by loftwyr · · Score: 2, Interesting

    Will you still be able to get AMD processors? AFter all, Dell has a relationship (marriage) to Intel and having a subsidiary buying from the competition could make Intel unhappy....

    1. Re:Still AMD? by zerocool^ · · Score: 3, Interesting


      "Wholly Owned Subsidiary"

      Separate legal entity. Intel may be pissed off about it, but Dell is still Dell, and Alienware was using AMD processors anyway; no one gained or lost any ground in marketshare.

      ~W

      --
      sig?
    2. Re:Still AMD? by Feanturi · · Score: 1

      Considering that Dell's website already sells AMD processors I would guess that you will.

    3. Re:Still AMD? by Tanmi-Daiow · · Score: 1

      I heard that Dell was the only major computer builder not using AMD. I suspect this is part of their scheme to start using AMD chips. Just my own personal conspiracy theory...

      --
      "Of all tyrannies, a tyranny sincerely exercised for the good of its victims may be the most oppressive." - C.S. Lewis
  6. Why? by gimpimp · · Score: 2, Insightful

    I'm confused as to why anyone would buy one of these machines. In a world where hardware that is a success is simple, sleek and nice to look at, why oh why would someone want one of the hideous things from Alienware. And then Dell go and buy the company. Yikes.

    --
    i wish i was but oh well
    1. Re:Why? by wed128 · · Score: 2, Insightful

      Alienware tends to promote the nerdy hardware pissing contest common amoung seniors in high school and freshman in college.

    2. Re:Why? by NutscrapeSucks · · Score: 1

      I guess you'd have to be about 18 to get into the idea of having a ueber-computer. After you've been around a while, it's pretty obvious that all computers are basically worthless junk after about 5 years.

      --
      Whenever I hear the word 'Innovation', I reach for my pistol.
    3. Re:Why? by timeOday · · Score: 0, Troll
      In a world where hardware that is a success is simple, sleek and nice to look at, why oh why would someone want one of the hideous things from Alienware.
      So what gaming rig is it you want everybody to buy? A Mac Mini?
    4. Re:Why? by Jeff+DeMaagd · · Score: 2, Interesting

      Some of them are pretty nice. I think the logo is pretty lame though, and the green is just ugly, IMO, but the black cases are pretty nice.

      If someone told me a few years ago that there's big money (in per-unit profits) to be made in throwing together off the shelf boards, I wouldn't have believed them. It's not that hard to do.

    5. Re:Why? by fa_king · · Score: 0, Troll

      No, just a simple Quad G5 would do the trick. This way you wouldn't have to deal with Dell or Alienware's horrible support. You would have the equivalent of two Xbox 360s, and a much better OS.

      I am not trolling in this area because I have experienced both Alienware and Dell support. I would have to admit that Apple's support is better but they still have flaws.

    6. Re:Why? by Edzor · · Score: 1

      true nerds build their own. alienware is looked down upon in computer geek community. as this thread points out.

    7. Re:Why? by wed128 · · Score: 1

      I wholeheartedly agree. Perhaps i should have used different phrasing. I was really referring to those that play too much counterstrike and don't really use all that power for anything else. Not nessessarily nerds, per se.

    8. Re:Why? by radish · · Score: 1

      You would have the equivalent of two Xbox 360s, and a much better OS.
      And no games. Which kinda defeats the purpose.

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

    9. Re:Why? by Locke03 · · Score: 1

      You forgot the part about almost all the games that are available costing a lot more than their PC counterparts. Yeah, my laptop is a Mac and I got World of Warcraft on it with a few other games but I'm not giving up my desktop gaming PC for a Mac.

      --
      I don't care what youre doing so much as the idiotic way you're doing it.
    10. Re:Why? by BlogPope · · Score: 1
      If someone told me a few years ago that there's big money (in per-unit profits) to be made in throwing together off the shelf boards, I wouldn't have believed them

      The impressive thing was that Alienware showed up when the world was convinced computers were driving to a slim margin/cheapest possbile world. They identified a market where people were willing to pay big premiums that was previously dominated by do-it-yourselfers. Before Alienware, "gaming rigs" were a hobbiest thing

      --
      My other car is a Popemobile
    11. Re:Why? by toddestan · · Score: 2, Insightful

      I'm confused as to why anyone would buy one of these machines. In a world where hardware that is a success is simple, sleek and nice to look at, why oh why would someone want one of the hideous things from Alienware. And then Dell go and buy the company. Yikes.

      Some people don't care so much about looks, and others actually thing they look cool.

      What I don't get is people who buy Alienware when you can get the same thing at a fraction of the cost if you build it yourself.

    12. Re:Why? by Bing+Tsher+E · · Score: 1

      Huh? I am typing this message right now on a very useful non-junk computer that is more than five years old.

      I don't, however, necessarily want to change the perceptions of people like you, as I only paid about $5 for this machine (a used Dell Pentium III system.) It's useful to people like me who make 'best use' of less-than-new hardware for people like you to be out spending three or four figure amounts on the machines we buy with pennies-on-the-dollar a few years from now.

      So flame on, tiger. Buy the new flashy stuff! Hoorah for you!!

    13. Re:Why? by EverDense · · Score: 1

      Huh? I am typing this message right now on a very useful non-junk computer that is more than five years old. I don't, however, necessarily want to change the perceptions of people like you, as I only paid about $5 for this machine (a used Dell Pentium III system.) It's useful to people like me who make 'best use' of less-than-new hardware for people like you to be out spending three or four figure amounts on the machines we buy with pennies-on-the-dollar a few years from now. So flame on, tiger. Buy the new flashy stuff! Hoorah for you!! In context, Alienware computers are promoted as being GAMES machines.

      --
      http://jesus.everdense.com/
    14. Re:Why? by Photon+Ghoul · · Score: 1

      You realize you're pretty much on the same side of the 'argument'?

    15. Re:Why? by Anonymous Coward · · Score: 0

      One could easily say the same about Macs, especially puke-colored Mac Minis.

    16. Re:Why? by AaronLawrence · · Score: 1

      Just putting together the (good quality) off the shelf boards wouldn't get you anywhere. You have to add some style - do some real marketing - add some (perceived) value. Then customers will pay more than they would just for a functional machine.

      --
      For every expert, there is an equal and opposite expert. - Arthur C. Clarke
    17. Re:Why? by Anonymous Coward · · Score: 0

      white puke?! what the hell are you eating?

    18. Re:Why? by Bing+Tsher+E · · Score: 1

      Indeed. And I have a lot of games that I play on one of my other P3 systems.

      Not necessarily twitch-ware, which is what 'high speed 3d graphics gaming' is all about.

      I played through all the levels of Wolfenstein 3D back when a lot of the current 'gamers' were in diapers, btw.

  7. My thoughts by Stonent1 · · Score: 2, Insightful

    When I first saw Alienware, I just thought, "Hmm, so they painted an Antec case green and filled it with high-end parts". When the laptops came out, they caught my interest, but the PCs never did anything for me. That Antec case they've been using has been around since 1997 or so.

    1. Re:My thoughts by Anonymous Coward · · Score: 0

      Actually, with the desktops one could argue that Alienware shows some creativity putting things together. The laptops are nothing more than rebranded boatanchors.

    2. Re:My thoughts by Anonymous Coward · · Score: 0

      The Alienware laptops I've seen were all pieces of crap. The screens were grainy and had poor color depth, the keyboards used a weird key layout, and the battery life was terrible.

      Not to mention that the Power Brick that came with them rivals the power brick on the XBox360, except that the laptops are theoretically "portable" - for something like an hour until the battery dies.

      They literally put a desktop processor in the one I saw, and were proud of the fact, advertising it. Yay, massive power-drain!

      To be perfectly honest, I've always perferred Dell computers - laptops and desktops - to Alienware computers. Dell products seemed to have been better tested, having better battery times and less cooling issues than the Alienware machines. Then again, this is a relatively small sample size, YMMV, IMHO, all that.

      Slow Down Cowboy!

      Slashdot requires you to wait between each successful posting of a comment to allow everyone a fair chance at posting a comment.

      It's been 40 minutes since you last successfully posted a comment


      Yep, because if I were allowed to post a comment every half-hour, no one else would get a chance to talk! I see the Your Rights Online section is becoming more and more of a joke. "We support anonymity online! Just, not here."

    3. Re:My thoughts by NeoSkandranon · · Score: 2, Insightful

      Considering all alienware rigs are made for gaming, it's no surprise. If you're looking at an alienware laptop, portability really only counts as far as getting it to and from your LAN venue.

      --
      If you can't see the value in jet powered ants you should turn in your nerd card. - Dunbal (464142)
  8. This is so scary... I'll stick with Apple... Dept. by __aaclcg7560 · · Score: 1, Funny
  9. Giving money back to shareholders by Anonymous Coward · · Score: 0

    Dell is better off shutting down, and giving the money back to its shareholders....

    1. Re:Giving money back to shareholders by babbling · · Score: 1

      I realise you were not being serious, but despite that... If the shareholders wanted their money back, they could just sell the shares.

  10. What? by Tezkah · · Score: 4, Funny

    Did you just compare Michael Dell to Steve Jobs?

    Here's a hint: one wears a turtleneck and makes innovative computer products, the other one is Michael Dell.

    Next Time on Slashdot: "Linus Torvalds (Linux's Bill Gates) tells people to use KDE!!!"

    1. Re:What? by ndogg · · Score: 1

      The OP said that Michael Dell wants to be Steve Jobs.

      --
      // file: mice.h
      #include "frickin_lasers.h"
    2. Re:What? by asuffield · · Score: 2, Insightful

      wears a turtleneck and makes innovative computer products

      You mean 'wears a turtleneck and talks about computer products'. Steve Jobs may have worked on them in the past, but he's all PR nowadays. Other people make the products.

    3. Re:What? by Bing+Tsher+E · · Score: 1

      No, Jobs didn't make them in the past, either.

      He leaves behind him a trail of the people he has used and burned out.

      But marketing shills like him have always been necessary to get 'the money guys' in line and supporting cool new products.

      It's not a bad thing that Steve Jobs exists in the world. Not at all. But let's not buy into the myth that he's anything but a manipulative S.O.B. who happens to be useful.

    4. Re:What? by Anonymous Coward · · Score: 0

      Actually, Linus is probably Linux's Paul Allen, seeing as how he 1) did all the early work, and 2) doesn't do a whole lot of actual hacking anymore.

  11. The story I heard.... by m33p · · Score: 3, Interesting

    The story I heard was that a number of key Dell people defected to Alienware over the past year, and Dell acquired Alienware more to regain these people than the company or the brand. FWIW... -a.

    1. Re:The story I heard.... by Anonymous Coward · · Score: 0

      Those same people are probably going to end up defecting yet again. What a dirty underhanded way of trying to get your employees back. If only Microsoft did that with Google. hmmm.

  12. Hopefully Dell will not make this mistake by i_want_you_to_throw_ · · Score: 4, Insightful

    of replacing successful management.

    Quite possibly the stupidest thing done in business is acquiring a successful company and then forcing out management that got you there in the first place.

    A great example is the airline industry. I used to work for American Airlines and we bought AirCal in the late 1980s, a successful airline. Thinking that somehow we had possessed a magic talisman I suppose, we proceeded to throw the routes to the dogs and our California business went to hell. Then came the establishment of the San Jose "hub" which we did to mainly get coveted Tokyo routes. We signed a deal with the city of San Jose but the deal stipulated that if we ever downgraded San Jose that we could never land in the city again. All was well and good until Southwest came to California (a carrier that also forced us to close up shop in Nashville without a fight).

    Within a couple of years Southwest was trouncing our ass and United but one carrier that stood up and fought back successfuly was Reno Air. They put up a great fight with Southwest and did ok. American then suckered Reno Air into subleasing the money losing gates and operations at San Jose and then something amazing happened: Reno Air prospered!

    American, thinking like every other arrogant business, bought Reno Air, installed their incompetant management (rife in EVERY legacy carrier which is big reason why they are all hurting so bad now) and Southwest's response was a big "THANK YOU"! American bought their one big competitor and Southwest already knew that American could be taken fairly easily.

    Mere possession does not give you advantage, culture does. That is why Southwest is so successful as well as Apple.

    1. Re:Hopefully Dell will not make this mistake by ScrewMaster · · Score: 2, Insightful

      True ... corporations that go on acquisition sprees would be better off, I'd say, using the Roman model for empire building. After completing the occupation, you install your own leader/watchdog to enforce overall policies but leave the culture and its own laws intact except where they conflict with yours. You also provide the subject people with legitimate protection from invaders (so they perceive you more as a benevolent overlord, not a dictator.) If you simply move in, knock off the existing ruling class and start issuing orders and changing things, you will immediately meet with resistance.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:Hopefully Dell will not make this mistake by Anonymous Coward · · Score: 0

      Getting off topic but anyway

      Almost the exact opposite happened in DC.

      United had an agreement with the regional carrier Atlantic Coast Airlines (United Express or ACA) to handle the East coast routes. Basically, United tranfered passengers to and from Washington Dulles to thier other hubs and ACA transfered them to and from thier locations on the east coast on smaller planes. ACA was profitable and they were streamlined but United did not bite and want to pay prium to renew the contracts or to buy them out. After looong negotiations, ACA finally pulled out of the agreement with United and formed Independence Air. Well, Independence Air maintained thier own management and operations and still tanked big time all on thier own.

    3. Re:Hopefully Dell will not make this mistake by Monkelectric · · Score: 1

      Its the same story everywhere. The place I work, the management is so out of touch they have no idea whats going on. They constantly allocate resources in the most ass way possible, lie, cheat, steal, and fire anybody who is competent.

      --

      Religion is a gateway psychosis. -- Dave Foley

    4. Re:Hopefully Dell will not make this mistake by /dev/trash · · Score: 1

      Um. They bought Alienware to eliminate competition, not reward great managers.

    5. Re:Hopefully Dell will not make this mistake by just_another_sean · · Score: 4, Funny

      The place I work, the management is so out of touch they have no idea whats going on. They constantly allocate resources in the most ass way possible, lie, cheat, steal, and fire anybody who is competent.

      So you work at Microsoft?

      --
      Creationist Textbook Stickers Declared Unconstitutional by CowboyNeal
    6. Re:Hopefully Dell will not make this mistake by megamike23 · · Score: 1

      I thought that southwest was so successful because they bought a lot of gasoline and oil futures at very low prices so now they do not have to pay as high of a price for fuel as everyone else.

    7. Re:Hopefully Dell will not make this mistake by winwar · · Score: 2, Insightful

      "They bought Alienware to eliminate competition..."

      They were only competition in the sense that they sold PC's-their volume was miniscule copmared to Dell. Dell bought the reputation. If they are smart they won't screw that up. I wouldn't hold my breath.

    8. Re:Hopefully Dell will not make this mistake by SuperMog2002 · · Score: 1

      It helps that, at least in my experience, they've got the best customer service bar none, so I fly them whenever I can.

      --
      Sunwalker Dezco for Warchief in 2016
    9. Re:Hopefully Dell will not make this mistake by Jerom · · Score: 1

      Try explaining that to G.W. Bush :-P

      J.

    10. Re:Hopefully Dell will not make this mistake by Tim+C · · Score: 1

      From my bitter experience, he could well be working at almost any large corporation; they all have layers of management that exhibit some or all of those qualities.

    11. Re:Hopefully Dell will not make this mistake by mgblst · · Score: 1

      My experience at the mobile maker starting with M. You would think that the people in the web department would have some IT experience, or be willing to learn. But no, these people maybe great managers, but making important decisions about IT related stuff should be left to someone with some knowledge. Without it, they all stand around asking themselves why the new CMT is double the cost and twice as long in development.

      Oh well, I guess they can afford to lose the money, so who cares??

  13. Re:Ewwww by AHumbleOpinion · · Score: 2, Insightful

    Those machines look like crap. Dell is going to need more than that to compete with Apple.

    I own a Mac and a PC, neither was purchased based on looks. I'm sure Apple marketing would like you to think otherwise, but your computer's look is nice but far from important to most people. Beside's Apple's look is pretty conventional, except for the Mini. It's Mac OS X that looks different and makes people buy Macs, not the case.

  14. An alien shaped computer? by ScottyH · · Score: 2, Interesting

    I don't know about anyone else, but I would be embarrassed to own a computer that looks like an alien's head.

    1. Re:An alien shaped computer? by chicagotypewriter · · Score: 1

      Yeah, but if you buy it, then you don't have to put those sweet alien head stickers on your case that you got from a 50 cent sticker machine. You know, the ones right next to gumball machines in dirty Pizza Huts. Buying alienware takes out at least that one step of crucial case-modding.[/1997]

    2. Re:An alien shaped computer? by Anonymous Coward · · Score: 0

      My mother was an alien, you insensitive clod

    3. Re:An alien shaped computer? by Anonymous Coward · · Score: 0

      Would you prefer it look like an alien's penis?

    4. Re:An alien shaped computer? by Anonymous Coward · · Score: 0

      how do we know it doesn't? I personally have never seen one so who knows?

  15. Re:Dell - one of largest RNC Contributors by Anonymous Coward · · Score: 0

    So what? Bill Gates and Microsoft contributes to the DNC. So I guess it all works itself out in the end.

  16. Alienware should not be AMD fanbois by AHumbleOpinion · · Score: 3, Insightful

    I'm an AMD user, but if the Core Duo outperforms Athlon and Alienware switches would users care? Would it be inconsistent? No on both. Alienware is about performance. They should not be AMD fanbois and they should sell whatever CPU is the fastest at the time.

  17. you and your quips by maskedavenger · · Score: 4, Insightful

    everyone can make stupid names like Dellienwarel and the like but to me, if Alienware wanted a parent company, Dell would be the first I would pick. They're the only mass-makers that my institution hasn't regretted buying from. Low maintenance, I think about 1 out of 100 are shipped with something wrong with them. I won an Alienware in a gaming tournament. It wasn't better than my current rig but it was nice. I unpackaged it to take pictures for ebay and I was very impressed with it overall. Dell takes the same care for each computer even though they sell for much lower. This *should* lower Alienware's prices due to supply costs being cut. If so, this will put one hell of an edge on the market for them. I think of Dailmer-Chrystler, now that they merged European cars have boommed all over the nation. Same thing's going to happen with Alienware. My question is, is XPS going to compete with Alienware in good manner?

    --
    Who is that masked man?
    1. Re:you and your quips by Anonymous Coward · · Score: 0

      "This *should* lower Alienware's prices due to supply costs being cut."

      You've missed the point of Alienware, it's for people who want to spend money, and get a kick out of having a $3000 computer. The same people who buy Monster cables.
      Making them cheaper would reduce sales. Still, having Dell on board might let them up the profit margin another 25% (to 225).

      (I'm not being nasty, it's a legitimate source of pleasure, and if you have the money, go for it.)

    2. Re:you and your quips by spoco2 · · Score: 1

      I have actually grown to like Dell over the years since they came to Australia. They provide great priced computers if you're after a completely built machine (it's still cheaper to build yourself...), and their build quality has been really nice. My company has bought a few and I have opened them up and been very happy with their internal layouts and airflow ports and the like... plus they are very quiet.

      So much so, that when I had the opportunity to get a laptop with company money as part of my package, I chose a Dell... and it's a great machine.

      And it has 3 years warranty including theft and accidental damage... none too shabby!

    3. Re:you and your quips by evilviper · · Score: 1
      They're the only mass-makers that my institution hasn't regretted buying from.

      Okay, I'm game... What's wrong with HP?

      With the demise of DEC and Compaq, HP is the only company I'm aware of, still making workstations/servers like they used-to (bullet-proof).
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    4. Re:you and your quips by bladesjester · · Score: 1

      I know from personal experience that the old HPs ran like tanks, but you better never think of upgrading them, because they tended to become flaky afterward. As for the new ones, I've seen some that were really great and some that were absolute dogs.

      Not to mention the fact that at least at one time (I don't know about now), HP refused to ship driver/os cds with the machines. Instead, they demanded you BUY them if you wanted them (and they weren't cheap).

      --
      Everything I need to know I learned by killing smart people and eating their brains.
    5. Re:you and your quips by syousef · · Score: 1

      Good luck trying to get service if something goes wrong.

      I went with a standard one year warranty on my Dell 5150. Motherboard died due to a design flaw Dell have never admitted to (casing wears into motherboard components). Basically it started with random shutdowns whenever you'd touch the left side of the computer, and quickly progressed to a computer that wouldn't boot. This laptop was treated very well too.

      In the end it took about 4 months to sort out. I had bought using a credit card which doubled the warranty but had to get Dell to state that the fault would have been covered under warranty had it occurred in the warranty period. I must have spent about 12 hours on the phone with Dell staff that could bearly speak English, and an insurer that was admiant they would not process the claim under warranty until I had this in writing from Dell.

      Then when they repaired it, it took 5 visits from incompentent technicians who couldn't set the service tag Id.

      In the meantime I begrudgingly bought an Inspiron 9300 from Dell, this time with top level warranty - the price was about AUD1000 cheaper than anything else with similar specs and I'm not so affluent I could turn that down. However I'm dreading the day I have to deal with Dell support and am hoping against hope this machine outlives its warranty. The old machine went to my fiancee, on the understanding that she uses it till it dies and we won't try to repair it.

      --
      These posts express my own personal views, not those of my employer
    6. Re:you and your quips by oingoboingo · · Score: 2, Insightful

      Good luck trying to get service if something goes wrong.

      Let the battle of the anecdotes begin. A few years ago the hard drive died in my Inspiron 4100. A quick phone call and a technician visit on-site the next day had the whole thing sorted out. Total time spent on the phone and with the repair technician was probably 20 minutes. Last week, an Optiplex GX270 died at work. A phone-based technician went through troubleshooting with me and figured it was a faulty motherboard in under 10 minutes. Again, a tech showed up on time the next day to replace the motherboard, and had the whole job done in around 15 minutes.

      Looks like YMMV with Dell.

    7. Re:you and your quips by syousef · · Score: 1

      YMMV is always true of any company, but I was truely in phone support hell with this incident with Dell, and it's the only personal experience I have to go by. The least I can do is balance all the positive anecodotes with a tale of what can happen if things don't go well. I think a lot of it has to do with whether your computer is still under a Dell warranty, who the technician is in your local area, and which call center services your country.

      Note also that after all that mess I didn't get anything but an apology from Dell. The bank which directed me to the wrong insurance company for my claim didn't even give me that. The insurers were downright rude.

      Regardless, 4 months is too long to fight to have a laptop fixed. The technician trying to install the service tag was incompetent. The whole thing disgusted me.

      --
      These posts express my own personal views, not those of my employer
    8. Re:you and your quips by oingoboingo · · Score: 1

      YMMV is always true of any company

      Completely. Going against the usual trend, I've only had good experiences with Dell tech support, and then lacklustre experiences with Apple tech support.

      Did you get the 3-year onsite, next business day warranty with your new Inspiron? That was the warranty that both of the machines I have had repaired came with. Similarly to you, I am dreading when the 3-year AppleCare expires on my current 12" PowerBook. Good luck with the Inspiron.

    9. Re:you and your quips by syousef · · Score: 1

      Don't get me started on Apple. I'm still holding a grudge from my old Apple IIe. I very begrudgingly bought a video iPod last year, and my fiancee had a photo ipod. We've already had issues with return policy (her first one came pre-scratched but we did manage to get a refund). My click wheel center isn't quite right. Sometimes takes two presses. I can only fight so many battles though and last year it was the dead Inspiron and a dying Nikon D70. Every piece of equipment I own is very well looked after - in a special case etc. Never dropped or handled with greasy hands...

      My experience is that warranty service has gone down the toilet in the last few years.

      --
      These posts express my own personal views, not those of my employer
  18. Apple stock down 30% in 3 months by AHumbleOpinion · · Score: 1

    Dell is better off shutting down, and giving the money back to its shareholders....

    [humor]
    But where would 97%, errr - excuse me - Apple's been on a run - 96% of the public get their computers?
    [/humor]

    Hey, one lame joke deserves another. ;-) For the record I own a Mac and a PC, and I know Dell does not supply all PCs. creative license.

    More importantly, with Apple's recent nosedive in stock price, 30% in three months - 86.40 to 59.96 you probably don't want to advocate Macs and mention stocks in the same post. This nosedive occured as they were introducing some of their best computers ever. Apple's recent success has little to do with their computers, it's *iPod* that is making Apple. Without iPod they would probably be successful, have a slightly better image due to the Apple store and it's reminding the public they are still around and worth considering, but they would not be gathering all the attention they currently are. There may be no halo effect for computer purchases but their is a halo effect for the media. iPod gets the media to cover Apple's computers far more than they would have otherwise.

  19. All about product differentiation by justthinkit · · Score: 0, Flamebait

    Dell is on a "high end look" kick right now and by buying Alienware they can shut down a competitor and gain another look. It won't change the fact that I'll never buy or recommend a Dell because my Dell sucks http://www.just-think-it.com/mydell.htm

    --
    I come here for the love
    1. Re:All about product differentiation by Anonymous Coward · · Score: 0

      Wow, how insightful. Most of your "points" on why your Dell sucks are the result of a user who doesn't seem to really know computing.

      Your first point seems to indicate that you're using the OEM software load. Wow, sure sounds like you've been "computing" for 22 years.

      Your second point.. Jesus, chill with the fucking USB devices. You only have so much power for the bus. Get a nice powered USB hub and stop bitching.

      Your third point, I will say, is a legitimate complaint. You should learn how to deal with techs, though.

      These are all common problems with computers. Someone who claims to have been in the game as long as you should know how to handle them.

    2. Re:All about product differentiation by justthinkit · · Score: 3, Insightful
      Wow, how insightful. Most of your "points" on why your Dell sucks are the result of a user who doesn't seem to really know computing.

      Heh, AC, your jealousy is showing.

      Your first point seems to indicate that you're using the OEM software load. Wow, sure sounds like you've been "computing" for 22 years.

      Why on earth would OEM vs OTS software matter? More importantly, why would this indicate anything about anyone's experience. My Dell issue can be summed up in two words: hardware problem.

      Your second point.. Jesus, chill with the fucking USB devices. You only have so much power for the bus. Get a nice powered USB hub and stop bitching.

      Since my HP laptop ran with a similar number of devices there is nothing to say I am doing anything wrong here. But I appreciate your wisdom-at-a-distance.

      Also, if it can't handle this many devices, why have this many (7) USB ports?

      Your third point, I will say, is a legitimate complaint. You should learn how to deal with techs, though. These are all common problems with computers. Someone who claims to have been in the game as long as you should know how to handle them.

      The so-called techs are impossible to deal with -- total denial city. How does one deal with someone who totally denies that there is a hardware problem? Wait, that would be you too.

      --
      I come here for the love
    3. Re:All about product differentiation by Antique+Geekmeister · · Score: 2, Interesting

      I've dealt with Dell from a number of businesses, large and small. Their customer support has always been good: not as good as the guy around the corner who owes me a lot of beer, sometimes, but always several steps up from their competitors. This is true even as they outsource more of it: they seem to be giving the "My name is Mahareesh, but you can call me Jack" first tier tech support enough authority to actually replace parts rather than forcing me through all the "have you done this Windows re-install trick?" on my Linux boxes.

      I don't know where you're getting your Dell experience form, but they've been well worth the premium some folks pay for them in a production environment.

    4. Re:All about product differentiation by justthinkit · · Score: 1
      I don't know where you're getting your Dell experience form, but they've been well worth the premium some folks pay for them in a production environment.

      From repeat calls to Dell support. A totally wasted effort on my part I might add. They have their routine way to pretend to test/troubleshoot things that _just_happens_ to benefit Dell -- wow, what are the odds of that?!

      Many others before you have "had good service" for their business PCs. And just as many have admitted that Dell's home PC support sucks.

      One person privately emailed me to say he routinely has to damage Dell PCs in order to get Dell to fix them. Buyer beware!

      --
      I come here for the love
  20. Re:Dell still doesn't need AMD by thedletterman · · Score: 0, Troll

    AMD also has plans to release their own 65nm chipsets at something ridiculous like 30 watts.. they also have a line of quad and eight core processors that will beat the shit out of intel... not to mention AMD's crossbar technology blows fsb out of the water, and HT is a complete piece of garbage.. AMD still maintains superior architecture, even if Intel does get the 65nm fabrication to market faster due to their excess $125 billion in cash.. considering AMD has only like $8 billion in cash.. it would be total bewilderment that Intel couldn't beat AMD to the market with new fabrication and manufacturing processes. It's still no secret that AMD has better engineers.

    --
    Any fool can criticise, condemn, and complain, and most fools do. - Benjamin Franklin
  21. Re:Dell still doesn't need AMD by Anonymous Coward · · Score: 0

    That article you linked to is still garbage, just like it was back when it was on the front page. Those "benchmarks" were completely meaningless. Congratulations, a brand new, not even released yet, next generation product, outperforms a 6 month old chip and even older motherboard. That's not mentioning the vastly superior RAM on the Intel setup. And then there's the fact that Intel provided both of those test setups. Sounds pretty shady all around. How about waiting for some real, impartial benchmarks, using real, competing products before declaring AMD dead, eh?

  22. McBride by Short+Circuit · · Score: 1

    Dellienwarel

    Hey, don't confuse me with Darrel McBride-like references.

  23. Mod parent up! by jtogel · · Score: 0, Offtopic

    Brilliant! Too bad it was modded OT...

    I mean, it sure is OT, but it's actually really good! So, who's recording this?

  24. See UserFriendly's take by Midnight+Thunder · · Score: 2, Funny
    --
    Jumpstart the tartan drive.
    1. Re:See UserFriendly's take by Anonymous Coward · · Score: 0

      I don't get it. Is there some sort of association between Dell and Jar Jar...or it just because he's an alien. STUPID!

  25. Re:This is so scary... I'll stick with Apple... De by Doppler00 · · Score: 1

    Userfriendly has not been funny in like 5 years. I mean, how many times can you say "microsoft is stupid, linux is the best!" without it getting old?

  26. Let the probing questions begin... by Black+Art · · Score: 1

    I am expecting lots of comments about Alienware being probed by "Dell Dough".

    All memory of those posts will not be erased from your memory.

    --
    "Trademarks are the heraldry of the new feudalism."
  27. East German Cars by edunbar93 · · Score: 3, Informative

    ordering an Alienware will no longer be like putting in an order for a car in East Germany.

    You mean even terrorist sponsoring countries like... *Canada* will be able to get Alienware computers now? Wow, that would be amazing, considering you can't get them shipped up here for love or money for some bizarre reason. All the people I know that have them had them shipped to some border town where they picked them up themselves.

    --
    "No problem. I have the capacity to do infinite work so long as you don't mind that my quality approaches zero."-Dilbert
    1. Re:East German Cars by 0racle · · Score: 1

      Go build your own that gets the same performance for a fraction of the cost.

      There is nothing special about alienware computers, they just look stupid and thats all you're paying for.

      --
      "I use a Mac because I'm just better than you are."
    2. Re:East German Cars by CastrTroy · · Score: 1

      For the price they charge you could probably buy an equivalent machine and get it painted by an actual artist. Got down to your local university/college and see how many students would love the opportunity to make a couple hundred bucks painting a computer case.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    3. Re:East German Cars by Deliveranc3 · · Score: 1

      We have VooDoo Pc.

      None of those sexy Alienware Laptops though.

  28. Conspiracy Theory of the Day by Nom+du+Keyboard · · Score: 2, Insightful
    Starting point: Alienware embarrasses Intel by being the best known seller of better performing AMD highest-end gaming systems, although they do sell Intel boxen too for buyers who want that.

    1: Intel could Never buy Alienware and force them to become an Intel-only shop.

    2: Dell Can buy Alienware because Dell is already in this business and attempting to compete at the top end with their own immensely overpriced ($9,900) system already.

    3: It would have been worth it to Intel to give Apple a lifetime supply of Intel processors for Free just to silence their harshest x86 critic. (Maybe they have done exactly that, however, that's a theory for another day.)

    4: If Dell switches Alienware over to Intel Conroe processors exclusively in a few months claiming that On This Day Intel is the best choice, therefore we are going to use them Forever Forward, this will not spawn any anti-trust suits because Dell is simply making a business decision.

    5: Dell is now Intel's friend forever, and gets as good a deal with new processors as Apple is clearly seeming to be getting.

    I know I left that tin foil hat around here somewhere.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
    1. Re:Conspiracy Theory of the Day by vistic · · Score: 1

      But why is it in Dell's best interest to be Intel's best friend forever?

      Dell is big enough they can always threaten to switch to AMD to get better deals from Intel (and they probably NEED to do that periodically, even if they are Intel's best friend). And they might want to switch to AMD for some systems when AMD is the clear leader at the moment (like right now and the past few years, but it looks like soon Intel may be ahead of AMD for awhile).

  29. Re:Ewwww by Anonymous Coward · · Score: 0

    All of the drives on those machines have eject buttons. 'nuff said.

  30. Re:Ewwww by kaiserlucifer · · Score: 1

    Nah, I can't count the number of times I've seen people look at a mac, say "ohh pretty!" and go get one. Its true, I'm from a pretty rich suburb, but there's plenty of people who buy macs just cause they're hot.

    --
    with great power comes great...uh...opportunity
  31. Trolling? by fa_king · · Score: 0, Flamebait

    This is factual not trolling, you fuck. Score(0), Troll......suck a dick!

    You must own Dell or a Alienware crap!

    1. Re:Trolling? by m50d · · Score: 1

      The two are not mutually exclusive. Observe: Java is slow and sucky.

      --
      I am trolling
  32. Dellianware?! by pranay · · Score: 2, Funny

    Whoa....why make up silly names when everyone knows Dell and Alienware together make Delaware. All we want is for ID software to merge with Yahoo, and we will have IDahoo! Now its all making sense, those state names were not based on native tribes afterall.

  33. Re:This is so scary... I'll stick with Apple... De by Anonymous Coward · · Score: 0

    Sounds to me like you haven't read UF in about 5 years. The Linux Vs. M$ shit has been pretty minimal for quite some time now.

  34. Re:Ewwww by Anonymous Coward · · Score: 0

    Except for the Mini... oh and the iMac... wait, actually Apple doesn't sell any consumer desktop computers with a conventional look.

  35. Re:Ewwww by toddestan · · Score: 1

    Those machines look like crap. Dell is going to need more than that to compete with Apple.

    Dell already sells something like 10 computers for every Macintosh sold. I don't think Dell is all that worried.

  36. They did the same thing with laptops. by DoctaWatson · · Score: 2, Interesting

    Ever hear of a company called Sager? Paint their high-end laptops green, add $500 to the price and you've got an Alienware laptop.

    1. Re:They did the same thing with laptops. by EverDense · · Score: 2, Insightful

      Ever hear of a company called Sager? Paint their high-end laptops green, add $500 to the price and you've got an Alienware laptop.

      Exactly!
      I bought a Clevo D470W for about half the price of what Alienware were selling a green version of the same laptop.

      --
      http://jesus.everdense.com/
    2. Re:They did the same thing with laptops. by Stonent1 · · Score: 1

      Yep, that's right, I forgot about Sager laptops. Someone pointed it out on the Dell Forums before.

  37. Re:This is so scary... I'll stick with Apple... De by Anonymous Coward · · Score: 0

    That's true but UF is still not funny.

  38. Re:Ewwww by AHumbleOpinion · · Score: 1

    ah, I can't count the number of times I've seen people look at a mac, say "ohh pretty!" and go get one. Its true, I'm from a pretty rich suburb, but there's plenty of people who buy macs just cause they're hot.

    Your statement is self contradictory, "pretty rich suburb" and "plenty of people". Apple's 3-4% marketshare proves otherwise.

    Even among Apple users your statement is nonsense. Most people who buy Macs do so because of Mac OS X, not as a fashion statement. Again, Mini's are the exception regarding "looks", however it's not about "pretty" it's about size.

  39. Re:Ewwww by AHumbleOpinion · · Score: 1

    Except for the Mini... oh and the iMac... wait, actually Apple doesn't sell any consumer desktop computers with a conventional look.

    The Mini is the only exception and that has to do with size not style. You can't get much more conventional than an iMac, it looks like a flat panel monitor. That's a great thing, but it is not unconventional looking, it was not even a first from a major PC vendor. If I did not have a couple of good flat panels laying around I may have purchased an iMac rather than a Mini. The PowerMac, a fairly conventional looking tower. Sorry, aluminum and blue LED's don't change the fact that it's basically a rectangular box like most others. If anything it's closer to generic cases, simpler - more of a plain rectangular box, than more stylized cases from major PC vendors.

  40. Re:Who is driving? by HyoImowano · · Score: 1

    Car full of midgets!

    --
    By now you should have guessed...I'm your magic negro.
  41. What's wrong with German cars? by askegg · · Score: 1, Insightful
    ordering an Alienware will no longer be like putting in an order for a car in East Germany.

    People who buy German cars like to be able to specify all the options and customise their car to their liking. They know they are paying more, but feel they are getting a car built just for them.

    It is the same with Alienware. People who buy these computers want to customise them. They are high end, expensive, personalised machines - that's their niche. Buyers to not want just another beige box, or that might have well purchased a.... well, a Dell.

    --
    I don't make predictions, and I never will.
    1. Re:What's wrong with German cars? by Anonymous Coward · · Score: 0

      East Germany. While I haven't had the dubious pleasure myself, I assume buying a car there involved years of waiting and a lot of paperwork.

    2. Re:What's wrong with German cars? by CableModemSniper · · Score: 2, Informative

      Um, East Germany refers to cold-war era communist germany (you know post world war II), wherein it would take forever to get your hands on a lousy generic car. They're not talking about modern day BMWs, Porches, VWs or Audis.

      --
      Why not fork?
    3. Re:What's wrong with German cars? by askegg · · Score: 2, Informative

      Opps - misssed the "east" part. I retract my statement.

      --
      I don't make predictions, and I never will.
    4. Re:What's wrong with German cars? by terjeber · · Score: 1

      Too young to remember the Berlin Wall?

    5. Re:What's wrong with German cars? by Anonymous Coward · · Score: 1, Interesting

      You failed to appreciate the analogy. The submitter was referring to ordering a Trabant or Wartburg during Cold War times in East Germany--none of which exist anymore.

      Back then, it was possible to buy an East-German-made car. Although they were terrible from many points of view, these people were living behind the Iron Curtain--they didn't have a choice.

      Despite the terrible build quality of these cars, it still took years to get one. An East German family would put their name down on a list for the cars, and anywhere from five to eleven years later they would actually be able to take delivery on one.

      Alienware has a notoriously long purchasing process. Entire message boards spring up around "What stage is my order in??" For some reason, it seems to take forever to get a machine from them--from what I can tell, they rarely make their claims on shipping times (two weeks or such). I know that my Alienware laptop took approximately five weeks to arrive, despite being a fairly basic customization job (no crazy video cards or processors or anything). They had claimed it would take 20 or less; a customer service manager was at least willing to send me gift cards to Best Buy as compensation for the delay.

  42. Re:Dell - one of largest RNC Contributors by Anonymous Coward · · Score: 1, Interesting

    It's not like Micheal Dell is just tossing money here and there towards a canidate he likes. He spends the max he can on he RNC, Bush/Cheney. He put up millions for fund unregulated RNC events. Like the ignaguaral balls. Speaking of balls, he had the balls to write Gore in 2000 to tell him to not ask for a recount because it was hurting the country.

  43. Re:Slashbot Rhyme by geekthink · · Score: 1

    Sounds suspiciously like a ytcracker rhyme. 'Tis very lol whatever it is.

  44. Re:Slashbot Rhyme by 3vi1 · · Score: 1

    I have no idea why, but I absolutely love that - even if it is way OT.

    +5 from me, if I could mod atm.

  45. Re:Ewwww by Anonymous Coward · · Score: 0

    lucifer could be right because he restricted himself to the "pretty rich" people in his area. I too live in such an area and people here, even though they like to think otherwise, know nothing about the stuff they buy. they simply follow trends or buy something that looks hot. almost all my neighbors have Bose or B&O crap for their home theater and they think it performs well.

  46. Re:This is so scary... I'll stick with Apple... De by k_187 · · Score: 1

    slashdot seems to be doing rather well...

    --
    11 was a racehorse
    12 was 12
    1111 Race
    12112
  47. Re:Ewwww by evilviper · · Score: 1
    It's Mac OS X that looks different and makes people buy Macs, not the case.

    Yes, that's why the original iMacs, with the terribly crappy OS8, failed so miserably in the market-place.

    .

    Hmm, my sarcasm meter seems to have exploded.
    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  48. Re:Ewwww by AHumbleOpinion · · Score: 1

    "It's Mac OS X that looks different and makes people buy Macs, not the case."

    Yes, that's why the original iMacs, with the terribly crappy OS8, failed so miserably in the market-place.


    You confuse Apple fanbois and marketing with actual consumers. Mac OS 8 may not be as shiny as X but many people preferred it to Windows. Even with the iMac rev A the advocates *of the day* talked about usability and price. It's look was retro 70s and while some folks liked the look it was *not* what was important to the vast majority of iMac rev A buyers. Things like cost and footprint we important, not bondi blue accents and curved cases.

  49. Re:Ewwww by Anonymous Coward · · Score: 0

    Actually, it makes Macs very recognizable. When you see someone with a white laptop, you don't think, "Oh, that person has a laptop." You think, "Oh, that person has a Mac (or an iBook)." This means that if they are used in a movie, TV show, or commercial for another product, they are identifiable as Apple products. As a result, it's easier for Apple to do things like product placements, which can help enhance the feeling that Apple is elegant or sexy.

  50. Re:Ewwww by evilviper · · Score: 1
    Mac OS 8 may not be as shiny as X but many people preferred it to Windows.

    I find that very hard to believe, mainly because I've used it extensively...

    Even with the iMac rev A the advocates *of the day* talked about usability and price.

    The iMac was vastly over-priced for it's specs, and nobody with remotely human-like hands could possibly use that dammed mouse.

    It's look was retro 70s and while some folks liked the look it was *not* what was important to the vast majority of iMac rev A buyers.

    You can say that all you want, but the reality doesn't bare you out. Every rational person remembers how the iMac was marketed on it's looks alone, how it sold better when offered in more colors, how Apple aggressively sued anyone else who came remotely close to imitating the design, etc. Never mind how much of a hassle it was for buyers when they found it couldn't read any of their floppy disks, it was completely lacking legacy ports, there were extremely few USB devices available at the time, etc.

    So, I can't really imagine how you could possibly get the impression iMac sold so well based on anything other than looks.
    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  51. Huh? by Udo+Schmitz · · Score: 1
    "Apple's recent nosedive in stock price, 30% in three months - 86.40 to 59.96 "

    Even if you were correct, which isn't the case:

    AAPL 23-Dec-05: 73.35$
    AAPL 24-Mar-06: 59.96$

    Wich looks more like 20% to me ...

    AAPL still looks like the better investment compared to DELL:

    http://finance.yahoo.com/q/bc?t=1y&s=AAPL&l=on&z=m &q=l&c=DELL

    And to explane the ACs joke to you: He/she was referring to Michael Dell who in 1997 answered the question what he'd do to save Apple: "What would I do? I'd shut it down and give the money back to the shareholders".

    This year Steve Jobs sent an e-mail to his employees, when Apples market capitalization surpassed that of DELL on January 13: "Team, it turned out that Michael Dell wasn't perfect at predicting the future. Based on today's stock market close, Apple is worth more than Dell. Stocks go up and down, and things may be different tomorrow, but I thought it was worth a moment of reflection today. Steve."

  52. Support improvement? by sBox · · Score: 2, Interesting

    ...ordering an Alienware will no longer be like putting in an order for a car in East Germany.

    Hopefully they'll offer better support. An analogy: Alienware support is to Dell support like a Lada is to an Alfa Romeo. Sure they can both suck, but at least the wait for repair is shorter for the Alfa. I know someone who owned not one, but three Alienware units. The first declared 'lemoned' and replaced. The replacement spent 6 weeks of it's 52 week warranty period at repair. After the warranty was up, the machine became unusable due to overheating. Unbelievably, he went for another. A month after the warranty was up on this one, the LCD quit and they would not repair it. As a responsible admin, I spent countless hours on the phone with them, being referred back to the website for answers, etc., try this and call us back, etc. At least with Dell I got a call center with specific questions that ultimately lead to a resolution even if it took two pots of coffee.

  53. Where is the $50 power cable? by debus · · Score: 1

    A friend of mine got one of these a while ago. I went to the site and ran through the configuration process to see how much he had paid. I was amazed/aghast to see that one of the options was a "high performance" power cable with "super pure" copper or some such nonsense. They were either $30 or $50 dollars and were a recommended option. These people have no shame. Or may had no shame, it is no longer an option. The alien ice $200 fan for your vid card is still there though... At least you get a cool alien looking grill with your $5 fan.

  54. Over Priced by Drakin030 · · Score: 0

    Alienware is way overpriced. But I see this as being a potential good thing. Perhaps Alienware will drop in price significantly. On top of that they will still carry AMD processors. This could be a good move. I might consider Alienware PC's....well mabye the laptops...I build my PC's

  55. Re:Ewwww by AHumbleOpinion · · Score: 1

    So, I can't really imagine how you could possibly get the impression iMac sold so well based on anything other than looks.

    Mac user/dev since '83 (not a typo, was an Apple II dev so grandfathered into Mac dev program), knew dozens of *users*, ignoring programmers, who bought iMac rev As, I'm going on what they said. Similar stories from retailers. I also tracked the newgroups and forums at the time, similar info. It was price, a great deal on a Mac compared against previous Mac systems. The fact that it was not price competitive against PCs was irrelevant, these people wanted a Mac. It's also irrelevant how Apple marketed the iMac, those commercials were as much to resuscitate Apple's image as they were to sell iMacs. What the marketing people tell you is not reality. People may comment on the look but that is not why they put down their money, they wanted a relatively inexpensive system to run Mac OS. The small footprint was also a factor.

  56. Re:Dell still doesn't need AMD by Glasswire · · Score: 1

    Ok, you excited fanboys, let me drop a final reply on this.
    -Nobody is predicting (not me anyway) AMD will be "dead" as result of new Intel microarchitecture.

    -All of the critisism of the AnandTech is weakened (in my mind) by the lack of recognition, no matter what nits you want to pick about the level of comparison to the AMD FX cpu that the Conroe is a very competent, competivive design that a sensible vendor might choose to use over the FX.

    -Dell has been pretty sucessful with an all-Intel strategy and if (all hyperpole and macho chest thumping aside) Intel's new stuff is comperable or better, why would Dell change if they've indicated they would only do so if they aren't getting what they need from Intel. If they have not done so already and Dell thinks the playing field is about to be leveled -why would they go AMD now?

    -Time to do that would have been about a year ago if it was going to happen at all.

  57. Re:Ewwww by evilviper · · Score: 1

    So you believe, despite people saying they wanted one because of the looks, they actually wanted one because of other reasons they didn't realize?

    I think not. You'll need a lot more evidence than that to convince me (or anyone else, I'm sure).

    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  58. Re:Ewwww by AHumbleOpinion · · Score: 1

    So you believe, despite people saying they wanted one because of the looks, they actually wanted one because of other reasons they didn't realize? I think not. You'll need a lot more evidence than that to convince me (or anyone else, I'm sure).

    No, I am saying those who bought a rev A iMac for looks were a small minority of rev A iMac purchasers. That the dozens that I personally met, that people selling Macs in retail, that people advocating Macs on usenet and other forums, considered price/performance relative to older Macs to be far more important. People often commented on the look but it was not a major factor for the vast majority.