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Ticketmaster to Start Online Ticket Auction

Jason1729 writes "According to the NY Times, ticketmaster is going to begin auctioning off the best tickets to events online. They claim it's to eliminate scalping, but in truth it guarantees every seat will be scalped for the highest price with all the money going to ticketmaster. It also eliminates the possibility of getting a decent seat by waiting in line or being lucky."

390 comments

  1. Waiting in line? by imdx80 · · Score: 2, Insightful
    I'd rather pay more for a ticket, from a reputable source, than wait in line for a ticket (or buy of a ticket tout).
    If the price being asked for a ticket is too much then maybe you didn't really want to go that much

    As long as there are safe guards in place to create a safe / fair auction, eg single blind bid

    1. Re:Waiting in line? by Anonymous Coward · · Score: 2, Insightful

      Too bad the profit margin is going to ticketmaster, and not the artist.

    2. Re:Waiting in line? by imdx80 · · Score: 1

      i'm sure ivegottickets28(35) fowards his profits to the artists involved in his ticket auctions

    3. Re:Waiting in line? by theTerribleRobbo · · Score: 2, Insightful

      > ... a safe / fair auction, eg single blind bid ... Which won't happen, because TicketMaster wants to drive up prices as high as they can. They won't be able to do that with a blind bid; you need to have two or more people participating in a furious bidwar to make the maximum amount of cash. :-\

    4. Re:Waiting in line? by theTerribleRobbo · · Score: 0, Offtopic

      Gah! I previewed that post, and it looked fine. After submitting it, it all went to hell.
      'Plain Old Text' is broken; I'm switching to "Code" now. :-\

    5. Re:Waiting in line? by Fool_Errant · · Score: 5, Insightful

      I wouldn't call Ticketmaster a reputable source! They are the prime reason scalpers are able to effectively function today. Now, the illegal scalpers will be gone, but there will instead be a legal one... who's making even more profit than they already do.

      Personally, I completely disagree with the auction idea. I'd consider partial auctions, for limited quantities of seats (season boxes, charity auctions) where only small numbers would be affected, but auctions for every seat in the house not previously taken by the promoter or group buyers directly? Puhleeze. That's just asking for scalping to get worse, by pricing event tickets for popular events even farther out of the average person's reach. Most people who keep up with a team or a star do so because they feel that they can get tickets when they want to, even if it's somewhat expensive. This will sorely disillusion them to this.

      Scalpers win huge numbers of tickets by having mass numbers of workers getting tickets for them, then collecting the tickets and reselling at high markup or at auction. This is essentially the same strategy Ticketmaster uses, except that they lock in contracts requiring the use of Ticketmaster as the sole official sales force, so they get to legally kick around every other scalper with C&D orders, but don't, because the scalpers make them so much money. Instead, they C&D the people promoting the events Ticketmaster sells tickets to, even if it's private sales to individuals/groups, so Ticketmaster gets all the sales profit that they can.

    6. Re:Waiting in line? by Glonoinha · · Score: 4, Funny

      I'd rather pay more for a ticket

      I just RTFA and boy have I got some good news for you!

      --
      Glonoinha the MebiByte Slayer
    7. Re:Waiting in line? by keraneuology · · Score: 2, Insightful
      There is no right to purchase tickets for a concert or event. I seriously don't see why there should be any controversy over this - if Ticketmaster (or anybody) can get $1,500 for a ticket then they should be allowed to get $1,500 for a ticket. That simple. Personally, I wouldn't mind seeing -every- ticket placed up for auction: instead of charging $125, $90, $80 and $50 let every ticket be sold for their true, free market value - nosebleed seats behind a post may go as low as $20 and front row center may go for $3,000. There is nothing wrong with this.

      That's just asking for scalping to get worse, by pricing event tickets for popular events even farther out of the average person's reach. Most people who keep up with a team or a star do so because they feel that they can get tickets when they want to, even if it's somewhat expensive. This will sorely disillusion them to this.

      So? If anything this will encourage people to find new artists to follow. This is a good thing. If too many people get ticked off at Menudo or New Kids on the Block for the incredibly high ticket prices perhaps these groups will find ways to play without having to use Ticketmaster. This is a good thing.

      --
      If the g'vt kept the data on you that google does you'd better believe you'd be calling it "doing evil"
    8. Re:Waiting in line? by Anonymous Coward · · Score: 0
      If too many people get ticked off at Menudo

      The only thing that ticks me off about Menudo is that my favorite restaurant only has it on Fridays.

    9. Re:Waiting in line? by jrockway · · Score: 3, Interesting

      > There is no right to purchase tickets for a concert or event. I seriously don't see why there should be any controversy over this - if Ticketmaster (or anybody) can get $1,500 for a ticket then they should be allowed to get $1,500 for a ticket.

      Interestingly, many venues for which Ticketmaster sells tickets are public property, bought for some rich bigwigs by the taxpayers. Case in point in is "US Cellular Field" in Chicago. Paid for by the taxpayers, but no taxpayer could afford World Series tickets last year.

      Your government at work for you, as always.

      --
      My other car is first.
    10. Re:Waiting in line? by jocknerd · · Score: 3, Insightful

      You are right. Ticketmaster SHOULD be able to get whatever they can for the tickets they sell. At the same time, I SHOULD be able to resell my ticket for whatever price I can as well. Scalping laws violate my rights. But once again, its the entertainment industry that gets these ridiculous laws passed.

      But I think Ticketmaster is already gouging the public. I don't go to big name concerts anymore because a $25 ticket winds up costing almost $40 once all the "fees" are added on. And thats just for a ticket to some kids show like Dora or The Wiggles. I can't believe the people that actually will spend that kind of money to take their 3 year olds. Maybe its just me. Maybe I'm stuck in some kind of time warp. Or maybe a $50K job just doesn't cut it anymore.

    11. Re:Waiting in line? by keraneuology · · Score: 1

      I am deeply opposed to using taxpayer funds to contribute towards the construction of public stadia (yet another reason why I dislike the god-status afforded Lincoln, who believed deeply in such actions). Vote the people out who spent the money on the arena.

      --
      If the g'vt kept the data on you that google does you'd better believe you'd be calling it "doing evil"
    12. Re:Waiting in line? by BoomerSooner · · Score: 1

      Lol, a Lincoln slam!!!

      Important: Freed slaves
      Not so important: Public funds for Publicly used venues.

      Focus Danielson

    13. Re:Waiting in line? by ktappe · · Score: 2, Insightful
      This is a good thing.
      No, it's not, because it is yet another way our society is being fractured into the haves vs. the have-nots. Notice how this fracturing is always being done by the rich and allows their rich buddies to get the goodies while the rest of us get left out. The masses used to be able to go to concerts and sporting events, but when tickets reach $1500 they simply cannot do so anymore. And yet folks like you who say that this is a "good thing" are often also those who lament the public staying in their homes watching TV. Yet the high ticket prices you're defending are a primary reason folks are watching their TV's; it's the only way they can afford to see the concerts or sports anymore. Personally I would not label any development that decreases our overall quality of life as a "good thing".

      -Kurt

      --
      "We can categorically state we have not released man-eating badgers into the area." - UK military spokesman, July 2007
    14. Re:Waiting in line? by IAmTheDave · · Score: 1
      There is no right to purchase tickets for a concert or event. I seriously don't see why there should be any controversy over this - if Ticketmaster (or anybody) can get $1,500 for a ticket then they should be allowed to get $1,500 for a ticket. That simple.

      I disagree, especially for any event held at a sports arena paid for out of tax-payer bucks. Do I expect that I should, for a reasonable fee, be allowed to watch an event at a stadium that my tax dollars helped fund? Yes. Yes I do.

      --
      Excuse my speling.
      Making The Bar Project
    15. Re:Waiting in line? by homer_ca · · Score: 1

      If the show is not likely to sell out, you can always buy tickets at the venue's box office for $25. Everywhere else, you'll be paying the 70% Ticketmaster tax. They're a monopoly in the worst possible way. Pearl Jam tried to fight them and lost.

    16. Re:Waiting in line? by drsquare · · Score: 1

      Surely the best solution is to go back to how it used to be, and just charge on the gate? No touts, no profiteering middle-men, and only the most dedicated get in.

      Also bring back standing areas at football games so more people can get in.

    17. Re:Waiting in line? by kiatoa · · Score: 1

      How did Perl Jam try to fight them?

      The solution seems so easy and simple to me. Who cares about ticket master? The artists should be auctioning off the tickets themselves. The artists or sports team whatever simply buy as many tickets as possible as part of their contract. Then they auction them off on ebay or set up their own site. What am I missing?

      --
      90% of the wealth is in 2% of the pockets. Bummer to be in the majority.
    18. Re:Waiting in line? by Anonymous Coward · · Score: 0

      Obviously a product of the public school system. When you understand the issues come back and we'll talk.

    19. Re:Waiting in line? by kiatoa · · Score: 1

      Ok. So the one time I don't RTFA I goof and don't get it. Effectively TicketMaster is representing the Artists/Sports team/Venue owners etc. here. I don't get why people are so upset about this. It makes perfect free-market sense.

      [rant]Of course the free market is horribly broken and distorted so the end result is that "we the people" are screwed. There is a solution. The solution is easy to implement. The solution would improve the quality of life for everyone in the middle class and below. The solution will screw those who got wealthy or are staying wealthy by controlling resources (NB// that explicitly excludes those who have done productive things for their wealth). Stands to reason the unworthy wealthy will do everything in their power to ensure the solution never gets implemented. The wealthy are fortunate to have about 90% of "we the people" on their side by virtue of the fact that it takes effort to find and understand the solution and "we the people" are fat and only mildly unhappy and would rather whine about ticket prices than get off our duffs and do stuff. *sigh*.[end rant]

      --
      90% of the wealth is in 2% of the pockets. Bummer to be in the majority.
    20. Re:Waiting in line? by LunaticTippy · · Score: 1
      Ticketmaster has been accused of abusing its monopoly.

      No venue can risk losing all ticketmaster events, and no act can risk losing all ticketmaster venues.

      Google for "ticketmaster monopoly" and pick the one you like best. There's some local venue or band fighting the good fight in most communities.

      --
      Man, you really need that seminar!
    21. Re:Waiting in line? by marklar1 · · Score: 1

      RIGHT ON!

      We (as voters in election) told local government we didn't want new stadiums, so they found some backdoor loophole to build it with an increased regional sales tax.

      Heavy on the high priced luxury boxes - for businesses and "fat cats", ligt on the "cheap seats" that the people whose taxes financed the construction would gravitate towards...

      to replace a stadium that was structurally sound, and servig its purpose well...just not "optimizing profits" for the wealthy team owners and business interests involved.

      Yay Pittsburgh!!!!

      It is like pro sports, if you don't support / agree with them, don't go.

      Let them choke on their overpriced seats to play ball or music.

      I'm a fan of the "free hand" economy...but not supporting private businesses making millions this way. Let the artists and athletes (and the leagues) adjust with salary caps and the like to make the businesses profitable and competitive with private money.

    22. Re:Waiting in line? by britneys+9th+husband · · Score: 1

      So what you're saying is, the only possible activity besides siting on your butt at home, drinking beer and watching the game on TV is to sit on your butt in the stands, drinking beer and watching the game?

      At least if you stay home the beer is cheaper and you don't have to pay for a cab (question: do the people paying $1500 for a ticket still complain about the $8 beer?)

      --
      Hear recorded Slashdot headlines on your phone! New service beta testing. Just call (248) 434-5508
    23. Re:Waiting in line? by joshsisk · · Score: 2, Informative

      "How did Perl Jam try to fight them?"

      look here. Scroll down to 1994.

    24. Re:Waiting in line? by Anonymous Coward · · Score: 1, Insightful

      So once he has the same exact understanding of the world as you do, what will you discuss? Will you verbally pat each other on the backs on having correct opinions or sit together in smug, self-satisfied silence?

    25. Re:Waiting in line? by Damvan · · Score: 2, Informative

      Both the Grateful Dead and Phish did just that, they sold tickets themselves through mail order from their own ticket agencies. Of course, they couldn't sell all the tickets this way and were forced to allow Ticketmaster to sell a certain percentage of the tickets in each venue.

    26. Re:Waiting in line? by moeinvt · · Score: 1

      "Perl" Jam? LOL

    27. Re:Waiting in line? by HidingMyName · · Score: 1

      I'm not sure about that. I can recall in the 1980's (back when dinosaurs ruled the earth) a friend and I got to be 2nd in line for a local concert and were psyched. The people in front of us got 1st row tickets. We couldn't score better than 10th row (which was nice but not commensurate with the effort we went to). I seriously doubt that the remaining 9 rows and other 1st row seats went in that very short time. My guess is that scalpers had inside help at that concert. It kind of soured me.

    28. Re:Waiting in line? by Anonymous Coward · · Score: 0

      And how much in taxes does "US Cellular Field" bring in and how many jobs are there to keep it in operation?
      Once again it seems like people don't see the other side of the wall they've built up around themselves.

    29. Re:Waiting in line? by j-turkey · · Score: 1
      Notice how this fracturing is always being done by the rich and allows their rich buddies to get the goodies while the rest of us get left out.

      An interesting observation, but in this case, I strongly disagree. We're becoming more and more populus, and pop trends tend to be more widespread. As this happens, demand for such events increases. When demand increases and supply stays the same, price tends to go up. This is really simple market economics of supply and demand. Not a vast, divisive conspiracy.

      Before this Ticketmaster scheme, scalpers would band together and use their collective buying power to buy out tickets early and sell them at enourmous profit margins when demand peaked. This wasn't a case of a bunch of rich guys and their rich buddies scheming to screw you over and keep themselves rich.

      Ticketmaster seems to have a problem with the scalper model and they want a piece of that revenue. If the market will bear it...then it's Ticketmaster's money. The scheme is really no different than the scalper's scheme, Ticketmaster just has more buying power and can buy first, then centralize and auction from there. One way or the other, I doubt that this will increase the cost of the ticket to the purchaser. It's just going to change who gets that money.

      So where are the wealthy banding together to screw you there? Also, do you think it's OK to make the same type of assumptions with any other socio-economic class? What about people of a certain race or religion? I'm not even close to wealthy and I can see a pretty scary problem with your massive generalization. Let me see if I can put it in some other terms using the same words:

      Notice how this fracturing is always being done by the blacks and allows their black buddies to get the goodies while the rest of us get left out.

      Notice how this fracturing is always being done by the poor and allows their poor buddies to get the goodies while the rest of us get left out.

      Notice how this fracturing is always being done by the Jews and allows their Jewish buddies to get the goodies while the rest of us get left out.

      Notice how this fracturing is always being done by the latinos and allows their latino buddies to get the goodies while the rest of us get left out.

      Notice how this fracturing is always being done by the gays and allows their gay buddies to get the goodies while the rest of us get left out.

      Notice how this fracturing is always being done by the whites and allows their white buddies to get the goodies while the rest of us get left out.

      Notice how this fracturing is always being done by the middle-class and allows their middle-class buddies to get the goodies while the rest of us get left out.

      Do any of those statements strike you as sort of assholish? While it may seem OK to make statements about the wealthy because you don't belong to that group and may truly believe that they're screwing you over, remember that in the late 30's, many Germans truly felt that the Jews were screwing them over in a similar fashion. I'm not calling you anything, but I'm urging you to be careful in your assumptions and words. There are some striking similarities to some scary ideals.

      --

      -Turkey

    30. Re:Waiting in line? by OwnedByTwoCats · · Score: 1

      TicketMaster is an abusive monopoly. They don't represent the "venue owners" which in many cases are the taxpayers. They are a huge tax on the live-entertainment industry, able to siphon off a fair amount of the money that flows from ticket buyers to entertainment providers.

      We won't go into how they got the exclusive contracts to sell seats to all of the large venues in the country.

      Peral Jam wanted to put on a free show, but they couldn't find a location to play that wouldn't give TicketMaster $10 per ticket.

    31. Re:Waiting in line? by tokengeekgrrl · · Score: 1

      I was living in Seattle and voted against having public taxpayer money used to build a new baseball stadium with a retractable roof for the Seattle Mariners so that for less than 1/4 of their games they could have sunshine.

      While most other Seattle residents agreed with me in voting it down, in the end it didn't matter. We ended up paying for it anyway as a backdoor deal was made against the voters wishes and yes, I/we did vote the jerks out for that but by then it didn't matter, the contract was signed.

      The public money generated through tax revenues by sports franchises or stadiums does not provide an equal or larger economic benefit to their public cost and that's exactly how sports and stadium owners like it.

      - tokengeekgrrl

    32. Re:Waiting in line? by Grishnakh · · Score: 1, Interesting

      And how much in taxes does "US Cellular Field" bring in and how many jobs are there to keep it in operation?

      Ok, you're right. The government should invest in lots of things which create jobs. How about, in addition to building stadiums, they now create whole new companies? Instead of me having to get a small-business loan and collect capital to start a business, I should just go to the government, and have them finance and own my business making gadgets. After all, this worked great in the Soviet Union and China. And after that, let's just eliminate all private ownership of companies, and place them under government ownership. After all, these companies all bring in taxes and create jobs, right? Why mess around with having to get private capital, when we can just let the government finance and own everything? It'll be so much more efficient.

    33. Re:Waiting in line? by Anonymous Coward · · Score: 0

      Your versions of The Statement sound wrong because they are wrong. "The Rich" are able to do those things because with wealth comes access to the law makers both public (congress) and private (corporate boards).

      We are becoming more populous, but the percentage of those with wealth is shrinking. Those are the numbers, not some generalization, and it doesn't evolve that way by accident.

    34. Re:Waiting in line? by tighr · · Score: 1

      I think that was the point. People cannot afford not only the $1500 tickets, but also the $8 beers to go with the tickets, so they stay at home where the beer is cheaper and hopefully the game or event is being freely broadcast on local networks.

    35. Re:Waiting in line? by monkeydo · · Score: 1

      And how do you suggest that they decide what prices to charge at the gate? If they charge too little, the seats will sell too quickly, for less than they could have. That's inefficient. If they charge too much, they won't sell as many seats as they could. That's also inefficient! Auctions are an effective way of setting the price.

      --
      Si vis pacem, para bellum
      The only thing more annoying than a Libertarian is an (un|mis)informed Libertarian
    36. Re:Waiting in line? by Anonymous Coward · · Score: 1, Interesting
      At that point there will be all kinds of wonderful things to debate and explore. But until he increases the distance between his forehead and his sphincter there is no nope. Only the blissfully ignorant think that a) the civil war was about slavery or b) that Lincoln freed the slaves.

      If I could save the Union without freeing any slave I would do it, and if I could save it by freeing all the slaves I would do it; and if I could save it by freeing some and leaving others alone I would also do that. What I do about slavery, and the colored race, I do because I believe it helps to save the Union; and what I forbear, I forbear because I do not believe it would help to save the Union.

      In Lincoln's own words - freeing the slaves was nothing more than a sociopolitical tool to achieve what Lincoln believed was the correct end result: denying states the ability to secede from a Union that was taxing them into economic oblivion to the benefit of the other states. Yes, most people aren't bright enough (or honest enough) to grasp this single, utter truth. And most people are too lazy (or lack the intellectual honesty) to study things and figure them out: far better to remember snippets of American History - George Washington cut down a cherry tree, Lincoln freed the slaves and FDR won WWII, Kennedy was shot, Nixon lied when he said that he wasn't a crook, Carter farmed peanuts, Clinton was framed and Bush lied - other than that nothing ever happened in Washington.

      Got news for ya (even if you don't care) - Lincoln was the worst thing that happened to the Union bar none. Don't like it when your local electees blow all of your taxes on some stadium for millionaires playing for billionaires? Thank Lincoln. Feel a little shafted when your taxes were sucked into that hole in the ground in Boston that went grossly over budget and still leaks? Thank Lincoln. Billions of dollars for bridges in Alaska? $100,000 for the Punxsatawney Weather Discovery Center Museum? Lincoln's entire fiscal attitude was that taxing and spending was a good thing.

    37. Re:Waiting in line? by Anonymous Coward · · Score: 0
      When Detroit, flush with cash as they are, gave massive subsidies, grants and special favors to the owner Little Caesar's to build a baseball stadium (across the street from a football stadium) it put hundreds of locals out of work - people who used to allow parking on their little lots over by Tiger Stadium suddenly saw that Ilich suddenly owned all of the paid parking lots by Comerica Park. Yep... lots of jobs created there. (The new stadium, more efficient requires fewer maintenance workers as well.)

      The research is in (google it up) - the public never gets a decent ROI for funding a venue. Never.

    38. Re:Waiting in line? by keraneuology · · Score: 1

      Assume 1% of the population has an extra $5,000/month to fritter away on tickets. Allow the population to climb from 200 million to 300 million. Same 1%, but suddenly there's a lot more of them for the same limited supply of tickets. The inevitable outcome is that the rich folk are going to be competing more and more for a supply that isn't expanding, thus driving up the prices even more. Its the way the system works.

      --
      If the g'vt kept the data on you that google does you'd better believe you'd be calling it "doing evil"
    39. Re:Waiting in line? by keraneuology · · Score: 1

      If all of the non-rich would band together and elect in the incorruptable then it wouldn't be an issue. But the same guys get voted in time and time again - usually by people like you. Deal with it or vote for somebody else.

      --
      If the g'vt kept the data on you that google does you'd better believe you'd be calling it "doing evil"
    40. Re:Waiting in line? by mdfst13 · · Score: 1

      "No, it's not, because it is yet another way our society is being fractured into the haves vs. the have-nots."

      Yes, because prior to this, it's not like scalpers just got in line and obtained all the good seats, which they then sold to the "haves." Something that happens so ridiculously much that Celine Dion concerts require ID to verify that you haven't been to one previously that year. This auction does two things:

      1. It makes explicit something that has been implicitly true. The rich have always had the ability to pay more to scalpers and get the best tickets.

      2. It will allow artists to get paid more for their work. Sure, Ticketmaster might get the entire sum now (didn't RTFA, so I don't know how this works), but how long will that last? Soon, artists will demand a share of the higher revenues too.

      "The masses used to be able to go to concerts and sporting events, but when tickets reach $1500 they simply cannot do so anymore."

      Yes, because that's every ticket. It's not like only the best tickets go for that much.

      "high ticket prices ... are a primary reason folks are watching their TV's"

      Actually, the main reason that I watch TV instead of going to events is that I prefer the comfort of my own home, with my own remote, to the crowds of live performances.

      Last year, I went to a Queensryche/Judas Priest concert. It was ok. Priest sounded good, very similar to albums that I have. By contrast, Queensryche sounded nothing like their albums. I'm not sure if it was just that they have a studio friendly sound or that Tate's older and may not be able to deliver the same vocal quality, but I was really disappointed. I won't be looking to see another Queensryche concert anytime soon, even if they leave out the new stuff. I'd rather listen at home, where I can play at a reasonable volume, pause whenever I want, replay, etc.

      Also, as others have noted, live performances are a limited resource. There are only so many quality seats. It doesn't scale. By contrast, an unlimited number of people can enjoy TV, CDs, and DVDs.

      If you really care about the have nots, stop going to concerts that sell out immediately (performed by the haves) and start attending concerts at smaller, local venues. The sound quality will actually be better if you go to a cozy venue rather than a giant stadium. Go to high school sports events rather than professional events.

    41. Re:Waiting in line? by Cadallin · · Score: 1

      No a $50K/year job doesn't cut it anymore. Not if you want to have some kind of life. Welcome to Bush's America. Have a nice day.

    42. Re:Waiting in line? by walstib · · Score: 1

      True. If the artists got some of the profits from the auction, do you think RIAA would STFU?

      --
      The most dangerous strategy is to jump a chasm in two leaps. - Benjamin Disraeli
  2. Welcome news! by abscissa · · Score: 5, Interesting

    This is such a great thing!! ...Because Ticketmaster's monopoly and average $10 per ticket fee (half paid by promoter, half paid by customer) is not enough profit. Plus, they even make you pay $2.50 extra when you want to print out tickets on your own printer since they just scan in the barcodes anyway. Sometimes Ticketmaster charges up to 35% of the face value of the ticket.

    When was the last time you have been to a major ticketed event where Ticketmaster didn't control everything? Ticketmaster is the primary ticket seller for 27 of the 30 NHL teams and 28 of 30 NBA teams. An anti-trust case has been brought against them in the past, but it was unsuccessful. Ticketmaster has even been accused of signing you up for services you never ordered.

    The end-user has really very little choice in matters like this, aside from not going to ticketed events.

    1. Re:Welcome news! by redcane · · Score: 1

      I agree ticketmaster extra fees are quite unacceptable. They could learn something from google video, where the terms seem to be quite reasonable for both vendor and consumer, and the party facilitating the transaction isn't making an excessive profit. I guess the only way it will change is if there is a competitor that gains some of the market (impossible with all the ticketmaster exclusive deals I guess), or people just don't buy tickets through ticketmaster (Yeah right)....

    2. Re:Welcome news! by Belgand · · Score: 1

      Sometimes? I often find that Ticketmaster wants to charge me at least 30-40% of the cost of a ticket. Plus a processing fee or something else on top of that. Plus the fee to print my ticket. Or if I don't want that I can just pay them a fee to mail my ticket to me.

      I can't speak for it because it was before my time, but concerts seem to have been a hell of a lot cheaper in the past before Ticketmaster. I'll still see posters and hear various snippets of top acts going for $5-20. Admittedly this was before double-digit inflation, but still. When I saw NIN back in '00 it was at least $60 or so. Even going to see smaller acts is expensive: They Might Be Giants, playing at a small venue was $20 or so before fees, Matisyahu, playing at the same venue, was at least $30 or so a few months back, Split Lip Rayfield, who IIRC is still mainly a regional act, was $15 to play in the low-ceilinged, cramped, stageless local bar. Sure it was just a cover charge, but it was still pretty damned expensive considering they only travelled about 2 hours to play here.

      It's times like this that I recall the Dead Kennedy's classic Pull My Strings: "You'll pay ten bucks to see me/ on a fifteen foot high stage". Hah! To only pay $10 to see the Dead Kennedys and have that be expensive enough to be mocked? And that was only released in 1987. Before someone trys to call me on this according to inflation that we be approximately $17 today, but probably closer to $30 after Ticketmaster, and quite frankly the idea of ten bucks is too universal for inflation to really matter... I don't care what year it is, teens and punks are just as poor as they've always been without any cost of living raise to offset the difference.

    3. Re:Welcome news! by dirk · · Score: 1

      35% is actually a good deal from TicketBastard. I recently purchased a ticket from them (since I had no other choice) and paid 19.70 for a $12 ticket. I paid over 60% of the face value in fees. And that was with standard mail shipping, which is no extra fee (according to their site, I'm sure the cost is built into their fee). I have actually passed on shows in the past because they cost too much because of the TicketBastard fees. while $10 in fees might not be much when you are paying $100 for a ticket, it is outrageous for cheaper concerts.

      --

      "Information wants to be expensive" - Stewart Brand, the same guy who said "Information wants to be free"
    4. Re:Welcome news! by mwilliamson · · Score: 3, Informative

      Ticketmaster's day is over. They are greedy bastards. Check out http://www.thundertix.com/ for an alternative. (ok, I actually know these guys so admit to making a shameless plug for them, however it is nice to know there are other options)

    5. Re:Welcome news! by Skater · · Score: 1

      Do you know why the anti-trust suit was unsuccessful? What I've read is that Pearl Jam (who filed the suit) was itself using a different ticket company, thereby demonstrating that Ticketmaster did not in fact have a monopoly.

    6. Re:Welcome news! by nogginthenog · · Score: 1

      They are probably getting a kick-back from the promoter/venue for that $12 ticket too.

    7. Re:Welcome news! by Alfred,+Lord+Tennyso · · Score: 2, Informative

      As long as Ticketmaster has contracts with the venues, their day isn't anywhere near over.

      Best of luck to your friends and thundertix. The reason Ticketmaster gets to be so evil is that they've been a monopoly. If thundertix can make a better offer to the venue when Ticketmaster's contract is up, they'll be doing a great public service.

    8. Re:Welcome news! by pete6677 · · Score: 1

      Don't forget the spam they send you after you bought your tickets. Yes, they sell your email address to the net's scummiest spammers. Luckily I used my hotmail account.

    9. Re:Welcome news! by Ingolfke · · Score: 1

      They Might Be Giants, playing at a small venue was $20 or so before fees,

      Um, hey stupid, blame TMBG then not TicketMaster. TMBG is charging you $20.

      I often find that Ticketmaster wants to charge me at least 30-40% of the cost of a ticket.

      And that's because they have FLAT fees. It's $10 (or whatever) to get your ticket regardless of whether that ticket is $300 or $3. The fees suck, but just say that... but don't make stupid nonsensical agrument.

      Oh... and about tickets in the past being cheaper. I'd suspect that the shows weren't as ellaborate (driving up artist prices) and you actually had to go to a box office or ticket outlet to get your tickets. You couldn't just make a phone call, or log onto a website (obviously) and get your tickets quickly and conveniently.

    10. Re:Welcome news! by beaverfever · · Score: 2, Insightful

      The end-user has really very little choice in matters like this, aside from not going to ticketed events.

      That is the only choice they need. They go and pay, or they don't go and don't pay. Why is this so bad?

      Y'know, I've heard that supermarkets have near total control over the distribution of food, and often jack up prices by 35% or more! The manufacturers of the food themselves jack up the prices far in excess of what they are paying the farmers for! Do you know how much a 50lb sack of potatoes costs? Do you know what a small order of fries costs? Is there no shame in the things they will do to chase a profit??!?

      The funny thing about people who act as if concert tickets were a basic human right, and who complain about gouging by the entertainment industry, and complain about poor quality entertainment product, is that they are really big suckers. It is the entertainment industry which has marketed itself into your brain and convinced you they are important, and you have embraced them and decided they are important, and now you resent them for being important. No matter how much you hate them because they abuse you, you can't stop loving them and can't give them up. Stop complaining or stop being obssessed.

    11. Re:Welcome news! by Ingolfke · · Score: 1

      When was the last time you have been to a major ticketed event where Ticketmaster didn't control everything?

      Several times last year. I just drove down to the box office and purchased my tickets direct.

    12. Re:Welcome news! by the+phantom · · Score: 3, Insightful

      The problem with your analogy is that super markets don't have a monopoly. Within 3 miles of where I live, I could get groceries at Sak'n'Save, WinCo, Albertson's, Raley's, Smith's, a handful of little ethnic grocery stores, or even Wal-Mart. All of these businesses are competing against eachother -- it is not a monopoly. Who is competing against TicketMaster?

    13. Re:Welcome news! by edwdig · · Score: 1

      35% isn't nearly the worst they've done. The Yankees regularly have $5 ticket nights. I bought 3 tickets to a recent one off Ticketmaster, and it came out to $29 - almost 100% markup. I chose to have them mail me the tickets, which for some reason is several dollars cheaper than printing tickets yourself.

    14. Re:Welcome news! by Kadin2048 · · Score: 2, Insightful

      Agreed.

      Although I admit the situation is more grey where the public has been scammed into funding construction of a venue, but in those situations I think it's more a case of 'sucks to be you, next time watch who you vote for.' Besides which, most times the argument for using public funds to build stadiums and venues isn't one of "you'll be able to go to concerts!" but instead it's something along the lines of "it'll create x jobs in our city" (where x is outrageously large). So I don't think the public can really claim that they were promised affordable access to events -- unless it was in writing and part of the funding deal, in which case they can take the venue operator to court. But generally speaking, it's just one more reason why spending public money on those kinds of projects (casinos, malls, etc. also) are a bad idea, and the politicians who support them generally sleazeballs of the highest order.

      You have no right to go to a concert or sporting event, and you certainly have no right to sit in a front-row seat. If you want to do any of those things, you can pay for them, and you can compete with other people who want to do them for who's willing to pay the most. If you don't want to pay ridiculous sums of money to go to a concert, or sit in a particular seat, don't do it.

      Eventually, the concert promoters will hit the limits of what people are willing to pay for and they'll reduce the prices, or stop increasing them. But as long as people keep acting like going to concerts and sporting events are some sort of a necessity in order to live, they're going to keep them priced according to that demand (in other words: high).

      If you don't like paying the ticket price with the Ticketmaster tax included, don't go. If it's worth your money to see a particular act or team, I won't fault you for going, it's your money to spend however you want. But it's just like buying any other consumer good: if you purchase it, you're implicitly saying that the business model that produced it is "okay by me!" If that's not true, take your hand away from your wallet, and go buy some blank CD-Rs instead.

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    15. Re:Welcome news! by LunaticTippy · · Score: 2, Interesting
      take your hand away from your wallet, and go buy some blank CD-Rs instead.

      Ooh, bad advice. In many countries, US included, that gives $$$ straight to the whole system you're trying to avoid.

      I'm glad so many retards pay through the nose for the top few hundred acts. It keeps my preferred entertainment cheap. I can see the performances I want in cool smaller venues and not pay anything to the evil overlords.

      --
      Man, you really need that seminar!
    16. Re:Welcome news! by beaverfever · · Score: 1

      This is not about Ticketmaster the Giant Evil Corporation, it is about auctioning of tickets, and so the point is not monopoly vs competition, but the business model. Often, competition is largely irrelevant when it comes to business model; what are the differences between supermarkets, US mobile telephone service providers, or auto manufacturers? Their products/services have mostly superficial differences, and they all follow the same business model. If I want a different option when it comes to buying my food or private transportation, what options do I really have? I can choose from different merchants of the same model.

      And so Ticketmaster has introduced a different business model, which we are debating.

      I would argue that auctioning tickets benefits the consumer more, in light of this monopoly Ticketmaster has. With full auctioning of all tickets, the true commercial value will be soon apparent, and prices will either rise or fall, regardless of whether Ticketmaster has a monopoly or a dozen competitors, because Ticketmaster would not be setting the prices, nor would promoters or performers.

      Prices would be determined directly by the consumer, and therefore Ticketmaster and the others could no longer be blamed for being greedy, but rather they would be merely reflecting the true demand for live entertainment product.

    17. Re:Welcome news! by GeckoX · · Score: 1

      Yep, you're right. The market will gladly show that only the rich should have any chance at anything worthy of doing.

      It's good to know that my children will likely never be able to afford to see a live show.

      It makes me feel great to know that this is purely because the Artist needs to be compensated more.

      Oh wait, there, little problem. It's a handful of fucking corporate execs that will be padding their wallets even more. Shit seen the price of a freaking BASEBALL or HOCKEY game lately? And they're just about to skyrocket? Goodie! I jump for joy!

      Free market capitalizm is going to do us in in the end. How long do we figure until 95% of the worlds wealth has migrated into the hands of .01% of the population of the world?

      Yes, yes, this is a good thing. Absolutely. Free markets will ALWAYS end up balancing in favor of the people those markets affect...oh, right, no they don't.

      --
      No Comment.
    18. Re:Welcome news! by GeckoX · · Score: 1

      Centralized ticketing SAVES companies like ticketmaster money, HOWEVER you imply that these 'features' are valid reasons for the huge surge in ticketing fees.

      Convenience != increased cost as a rule.
      Why everyone insists it does is beyond me.

      --
      No Comment.
    19. Re:Welcome news! by Kadin2048 · · Score: 2, Interesting

      Your point about "digital audio" media is well taken, but most generic CD-Rs are classed as 'data storage' and not 'digital audio' and thus don't offer any kickbacks to the media companies here in the U.S. [1] So your giant spindle of Taiyo Yuden CD-Rs, designed for use in your computer's drive, are safe; regardless of whether you burn Red Book audio to them or not.

      I haven't looked recently so I don't even know if Best Buy and the other big box stores even sell the "digital audio" type of CD-Rs anymore. I'm sure if you go to Guitar Center or any other low-budget-musician supply store, you'll find them: basically they're designed for use with special "consumer" audio recording devices, which wouldn't use the data discs. (Oh, and they cost a lot more than the computer/data ones, obviously.)

      Interestingly enough, actual professional-grade CD-burners (which the industry seems to define as anything with balanced XLR inputs and rackmount ears), normally don't have such silly restrictions, and will happily burn onto whatever type of blank you shove in there.

      It would please me to no end if the "Digital Audio" tax was the stake through the heart of the "consumer" CD-R format, since it was a hideous abortion to begin with from day one. Ironically, the only people I ever knew who bought the expensive "Digital Audio" CD-Rs were people in garage bands who had 'consumer' CD-recording equipment that wouldn't use data discs. Meanwhile, a few years later, every guy with a computer and a spare bay in it bought a data drive and started copying CDs.

      Hope the industry got their money's worth with that law. Any time I start to feel any moral hiccups while "stealing" music, I just think of what the industry did to DAT and how they tried to do it to CD-R, and go about my merry way.

      References:
      [1] MUSIC PIRACY AND THE AUDIO HOME RECORDING ACT. See section The Audio Home Recording Act, specifically: "The SCMS and royalty requirements apply only to digital audio recording devices. Because computers are not digital audio recording devices, they are not required to comply with Serial Copy Management System requirement."

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    20. Re:Welcome news! by beaverfever · · Score: 1

      If I may apply a touch of sarcasm...

      "The market will gladly show that only the rich should have any chance at anything worthy of doing. It's good to know that my children will likely never be able to afford to see a live show."

      Yes, at the dozens of major concerts any major city hosts in a year, with the hundreds of thousands of seats available, yes, only the super-wealthy will be able to attend - caviar will be served in the nosebleed seats. I won't mention the hundreds of smaller shows and concerts which are happening each night of the year, because I'm assuming your children only want to see the biggest and most popular performances, which is as it should be.

      " Shit seen the price of a freaking BASEBALL or HOCKEY game lately? And they're just about to skyrocket?"

      Have you seen the type of people going to baseball and hockey games? If they're rich, I don't want to know who their tailor is. Prices will only skyrocket if these legions of Johnny-lunchpails decide they want to spend more, in which case they are creating their own misery (oh wait, that last sentence wasn't sarcasm - oops!)

      "Free market capitalizm is going to do us in in the end. How long do we figure until 95% of the worlds wealth has migrated into the hands of .01% of the population of the world?"

      Maybe if you spent less money on hockey and baseball tickets, and invested your cash a bit more wisely, you'd be rich too and then you could stomp on the little guys. It's great fun, y'know! Much more fun than watching a stupid baseball game.

      "It makes me feel great to know that this is purely because the Artist needs to be compensated more."

      Yes, again. As has been pointed out on slashdot dozens of times previously, being a performer means automatic wealth, because we all know how huge the profits are from every show every band ever plays. Might I suggest buying your children a piano and some music lessons? Becoming a performer, um, I mean an Artist, seems to be a no-brainer investment and an easy path to instant wealth! By the time they are grown, they will only have to perform in front of massive crowds of wealthy people, and not have to deal with poor people. Sweet!

    21. Re:Welcome news! by Ingolfke · · Score: 1

      Features/conveniences are a valid reason to increase prices. If they're not acceptable then people will not pay them. In all the cases I'm aware of, you're always welcome to go right down to the box office and purchase the tickets yourself and avoid all of those nasty fees. I do occassionaly but in most cases I'd rather just spend and extra $10 or $15 and avoid spending 2 hours of my day acquiring tickets.

      Convenience != increased cost as a rule. Sure it is. Innovation in technology or innovation in process frequently results in either increased convenience (features) and thereby some increase in cost, or increased efficiency and a reduction in cost. Sometime the two come at the same time so you get more for the same or less, but innovation doesn't come for free... so added convenience typically costs you more.

    22. Re:Welcome news! by GeckoX · · Score: 1

      Wow, so innovation is convenience, which costs more...interesting.

      Aside from that horrible chain of arguments there, I did not state that convenience CAN'T cost more, but the idea that they are intrinsically linked is a fallacy.

      Sometimes, convenience is expensive. Sometimes, convenience is dirt cheap. Sometimes we pay through the ass for convenience that is dirt cheap to provide. THAT is my point.

      TicketMaster saves a STUPID amount of money by providing this 'convenience', but instead of passing those savings on to the consumer, they charge MORE. If they didn't have a monopoly, who in their right mind would pay an extra fee to print off tickets on your own printer that don't mean a damned thing anyways? Given an open competitive market, this would never fly. Can your local small venue get away with levying the kinds of charges and fees that TicketMaster does? Not a chance, as there's actually reasonable competition at that level. TicketMaster has no competition, none, and we get screwed for it. Remember when TicketMaster was in every little record shop in town and that was how you got your tickets? Yeah, they were expensive then too...but now...wow. They have a license to print money, and what kind of costs do you think they have? One hell of a lot less than they were 15 years ago, that's for damned sure. Except 15 years ago, when I was a poor teenager, it was pretty much still reasonable to pay to see a top act. You can't say that anymore. Even though we might pay these prices to see some shows, can you really say it's worth it?

      --
      No Comment.
    23. Re:Welcome news! by GeckoX · · Score: 1

      I was already being sarcastic, and a bit facetious to boot, so I'm not too surprised that some of that was taken wrong. For the most part, your points are good. I wasn't really suggesting things are so bad, I was being extremist, but so are you in your response.

      Anyways, I have to set one part straight though. I was not implying that the artists are greedy bastards sucking up all of these extra fees. I was stating in a tongue in cheek way that I might actually not mind the fees so much if that money was actually going TO the artist, and not into some 3rd party schmucks wallet that did absolutely fuck all to facilitate either my seing said artist live, or having any part whatsoever with 'creating' said artist.

      IE: When I'm paying almost 50% again on a god damned ticket, and all of that PLUS further kickbacks of the actual ticket price go into lining these peoples pockets...I take some pretty serious offence. It's a racket, plain and simple. And it disgusts me. The last time I actually paid TicketMaster's prices to see a big show I simply could not enjoy the show because of how much I'd been shafted for the simple priviledge of buying a ticket.

      Heck, if tickets for shows cost twice as much as they do now, but I knew that every single penny of that was going ONLY to people directly involved in presenting that show, I'd be happy paying it. But charging me more and more and more for what? No thanks, I'm done being used.

      As a brief aside: I live near Toronto, Canada. I make a reasonable middle class living, as did my parents when I was growing up. I've never been to a leafs game. It's too expensive. Even when they suck, it's too expensive. ~50 (give or take) oppurtunities EVERY SINGLE YEAR to see them at home, and it's simply too expensive.

      Just because some people are willing to live in a cardboard box so they can afford season hockey tickets does not mean that tickets to things like this are reasonably priced.

      --
      No Comment.
    24. Re:Welcome news! by the+phantom · · Score: 2, Interesting

      I was not commenting at all upon TicketMaster -- I honestly couldn't care less, as most of the events that I go to ask for a "cover charge" rather than tickets. I was commenting on your analogy, which is flawed. You stated that groceries comprise a monopoly, though you have now backed down on that a bit, and stated that the entine industrial-grocery complex uses the same business model, thus it comprises a monopoly. Let me offer several different models that are implemented in the examples I listed, as well as one or two more (though perhaps these are not distince enough for you...):

      Albertson's / Raley's / Smith's / &c.: These stores generally buy from middle-men, and pay whatever the middle-men ask, then mark it up a bit to make a profit.

      Wal-Mart: Wal-Mart tends to use its huge mass of capital and retail power as leverage against suppliers -- "sell it too us cheap, or we won't buy from you." Given the size of Wal-Mart, this is a big threat, especially if Wal-Mart has been buying from the supplier in question long enough for that supplier to hire on enough people to deal with Wal-Mart. Thus, Wal-Mart is using a slightly different model, and can provide lower prices for similar products.

      Trader Joe's: Much of what Trader Joe's sells is direct from the producers. They package it up under their own brand, and sell it in their stores.

      farmer's markets: This represents direct sale from the producer to the consumer. Farmer's markets tend not to run in the winter, and you have to live in a town that can support one, but they certainly represent an alternative to the grocery store monopoly that you outline above.

      ethnic foods: If it is your thing, there are several Asian, Russian, and Mexican grocery stores where I live. These kinds of stores tend to be found only in regions with some population density, though it would seem that even that is a relative term, as there are fewer than 125,000 people in our area, and the next major population center is 120 miles away. Much of what they sell is imported. It come directly from the country of origin, or direct from the country of origin to a distributer to the grocery. It really depends upon the store. I would argue that those items that are being directly imported fall outside of the grocery monopoly that you outline above.

      So, to get back to my original argument, your analogy is flawed. Not only are there multiple retailers in the field of groceries, they opperate under differing business plans (only a few of which are listed above, in only very sketchy details). I honestly don't understand how that can be considered a monopoly, especially compared to a single organization like TicketMaster. So, while I really don't care if TicketMaster is a monopoly or not, and while I really don't care about auctioning of tickets, your analogy is absurd.

    25. Re:Welcome news! by monkeydo · · Score: 1

      I recently purchased a ticket from them (since I had no other choice)

      You had no other choice? Were you convicted of some crime for which you were sentenced to buy a ticket from ticketmaster?

      The fact of the matter is, you could choose not to go the concert. You chose to buy the ticket, therefore you felt like whatever you got in return was worth more than the money you traded for it. If Ticketmaster's fees were actually excesive, people would stop buying tickets. So, why shouldn't they keep raising prices until people stop buying?

      --
      Si vis pacem, para bellum
      The only thing more annoying than a Libertarian is an (un|mis)informed Libertarian
    26. Re:Welcome news! by monkeydo · · Score: 1

      Your children will work for one of those greedy corporations, which lucky for them, will have more money to offer in salaries. So, if your kids are good at what they do, more companies will have more resources to lure them. Further good news is that your children will sock some of that money away for retirement, and invest it in those same greedy companies which profits will increase the value of your children's investments!

      --
      Si vis pacem, para bellum
      The only thing more annoying than a Libertarian is an (un|mis)informed Libertarian
    27. Re:Welcome news! by beaverfever · · Score: 1

      At the root of it all, the comparison addressed the idea that people and corporations who make profit from selling something as trivial and inconsequential as live entertainment are called leeches, while those who make a profit selling the things we need to live are called businessmen.

      Some addressing of priorities is needed here. Profits are a part of life. Get used to it. You need live entertainment as much as you need an assault rifle for hunting or a Hummer for commuting to work every day. A lot of people want that stuff, and they pay what the market allows for such premium products.

      Assault rifles, Hummers and live entertainment are expensive. A lot of people need to get over it.

    28. Re:Welcome news! by Footix · · Score: 1
      Ticketmaster is the primary ticket seller for 27 of the 30 NHL teams

      Thank God the Sabres are with tickets.com.

      --
      Footix - President, Society For Putting Things On Top Of Other Things
    29. Re:Welcome news! by Belgand · · Score: 1

      Um, hey stupid, blame TMBG then not TicketMaster. TMBG is charging you $20.

      Actually I'm blaming the venue a bit more, but quite frankly everyone is doing what they can to gouge the customer. TMBG has shown time and time again that they care a great deal about their fans: they play free shows pretty often, they frequently release free music (e.g. mp3s, dial-a-song, the recent podcast), their direct-sale downloads are in pure, DRM-free mp3 with them only gently asking you not to steal their music. Also I was a bit in error. Going back over my ticket stubs (I saw them at the same venue twice within a year) each ticket was only $15 or so, but each ticket also cost an extra $5 or so in convenience fees.

      And that's because they have FLAT fees. It's $10 (or whatever) to get your ticket regardless of whether that ticket is $300 or $3. The fees suck, but just say that... but don't make stupid nonsensical agrument.

      Uh, no. This isn't true at all. Just to double-check I went to Ticketmaster's web site while writing this to check up on a few nearby concerts and see what the fees are:

      Some Local Band: $9 ticket + $1 Building Facility Charge + $2.80 Convenience Charge = 30% of ticket price

      Dave Matthews Band: $58 ticket + $10.30 Convenience Charge = 16% of ticket price

      Poison: $19.50 ticket + $4.50 Convenience Charge = ~25% of ticket price

      Warped Tour: $28 ticket + $5 Convenience Charge = ~ 18% of ticket price

      Sonic Youth: $25 ticket + $7.05 Convenience Charge = 28% of ticket price

      Mindles Self Indulgence: $16 ticket + $1 Building Facility Charge + $5.45 Convenience Charge = 40% of ticket price

      So no. There is definitely not a flat fee for convenience charges. Oddly though the percentage tends to be much lower when you're paying more for the ticket thus meaning that the smaller shows are the ones where you're really being screwed. This matches my own experiences quite well ($43 ticket for NIN meant a $6 convenience charge, $15 ticket to TMBG meant a $5 convenience charge). Personally it's also these smaller shows where I tend to notice the fees the most as suddenly a relatively cheap ticket balloons up in price. Also note that these were all taken from a variety of different venues (though I went back to the same venue at least once to check and see if they were partly to blame) and types of acts.

      Oh... and about tickets in the past being cheaper. I'd suspect that the shows weren't as ellaborate (driving up artist prices) and you actually had to go to a box office or ticket outlet to get your tickets.

      I wonder how much people were paying for Pink Floyd tickets in the late 70s. They were incredibly popular and put on a very elaborate show, but I'm willing to bet you didn't have to pay an arm and a leg for tickets.

      As for going to the ticket office... well, maybe, I'll have to ask my parents to be honest. This does cause me to wonder what those of us who live in outlying areas or small college towns did. From where I live now to see pretty much any concert I have to drive about 2 hours to get there. I doubt people were driving that far just to pick up tickets when they went on sale then going home. Perhaps they were easier to get on the day of the show.

    30. Re:Welcome news! by dawngreen · · Score: 1

      As the developers of http://www.thundertix.com/, we're thankful that Ticketmaster created an atmostphere of greed, because without them there wouldn't be openings in the market for us. We love being the knights in shining armour for an industry--especially small venues/theaters--that is tired of high fees and diminished sales because of the fees. And one more cool thing: we now create our own competition by selling reseller accounts that are mini-ThunderTixes! In the end, TM's missteps have been good for venues, ticket buyers, and resellers. And it isn't hurting the folks at http://www.thunderdata.com/ either! :) BTW, thanks for the plug!

    31. Re:Welcome news! by Anonymous Coward · · Score: 0

      you're kidding me, right? do you ever peruse financial reports? ticketmaster has been growing every year and there is no indication of that slowing. i've been in the ticketing business for years, at multiple companies and now for a local music venue, and have never heard of this company.

  3. Sounds like the free market. by FunkSoulBrother · · Score: 2, Insightful

    Sound to me like the free market in action, the average libertarian slashdotter should be just fine with it. Tickets are pretty damned scarce, the market will sort it out.

    1. Re:Sounds like the free market. by Enderandrew · · Score: 2, Insightful

      Given that they are the only option in the marketplace, and that they set whatever prices they choose with both consumers and the artists whose tickets Ticketmaster sells have complained about price-gouging, I don't see this as a free-market situation.

      Pearl Jam tried to boycott TM for years and the only thing that happened was fans couldn't see the band in concert. There simply weren't concert venues that didn't use TM for Pearl Jam to go to.

      Free market implies the consumers have a choice. We don't.

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    2. Re:Sounds like the free market. by Anonymous Coward · · Score: 0

      Sound to me like the free market in action, the average libertarian slashdotter should be just fine with it. Tickets are pretty damned scarce, the market will sort it out.

      Yeah, because the markets always sort out market failures such as these: the monopoly.

    3. Re:Sounds like the free market. by johnfatz · · Score: 1

      Having one company with exclusive rights to a market and when it then goes and abuses that right is NOT a free market in my opinion!

    4. Re:Sounds like the free market. by Ingolfke · · Score: 1

      Yes, this is the free market. The market for entertainment is free and open to competition. You can go to the movies, go to see a play (which may or may not use Ticketmaster), buy from a scalper on site (which is not always illegal), buy from a legal ticket reseller, rent a DVD, etc. Ticketmaster's solution will help to eliminate scalping because today's scalpers buy huge blocks of prime tickets and then jack up the price two or three times to recover their costs and make their profit. Putting the tickets up for auction will actually drive the price up closer to what the market can actually bear and so if scalper buys at that price their profit margin is reduced and they're paying more for the tickets so their risk is greater. This actually could seriously upset the scalping model. Of course the venue/artists is going to get paid. Ticketmaster will get their fees and if they get a % of sales they'll of course benefit from that too.

      RTFA, this isn't a bad thing.

    5. Re:Sounds like the free market. by Enderandrew · · Score: 1

      If I want to see Pearl Jam in concert, I either go through TM or I don't see them. And mind you, Pearl Jam was one of the biggest artists who tried for years to boycott TM. Again, TM has exclusive contracts with all the venues.

      And actually, if I want to see a play, in many places even that means going through TM. To see a sporting event? TM.

      When they have exclusive contracts everywhere, and competition doesn't exist, it isn't a free market.

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    6. Re:Sounds like the free market. by Iamthefallen · · Score: 1

      Sure you have a choice, you can choose to not go.

      You can choose to let the performer know why you didn't go.

      If enough people actually cared, there would be pressure on TM to change their pricing model.

      But, most people opt to just complain, and then cough up the dough anyway.

      That's a free market in action, but perhaps not with the results you want.

      Unless the event is important to me and is expected to sell out, I just line up at the doors. That's another choice you could make.

      --
      Wax-Museum Fire Results In Hundreds Of New Danny DeVito Statues
    7. Re:Sounds like the free market. by Ingolfke · · Score: 2, Interesting

      Yes, TM is very popular and does have contracts in place with many venues. But the market for entertainment is the real market here, not the market for tickets. You can narrowly define any market (or misinterpret a channel for a market) and start to scream about monopoly powers and the like... but in reality if the tickets are too expensive people just don't go. They find something else to entertain themselves. Also, TM is implementing this but it's really the artists and the venues who want to see these profits. They're tired of making $50 on a ticket that sells on e-Bay for $1000.

    8. Re:Sounds like the free market. by kthejoker · · Score: 1

      One of the reasons Major League Baseball has a de facto monopoly unchecked by Congress or anti-trust legislation is because MLB has "proven" (with varying degrees of success) that the market for professional baseball is pretty much limited by location, initial startup costs, and fan base. Because they are limited by infrastructure, location, and population in the viability of entering all markets, they can act as a "natural monopoly."

      Concert venues and Ticketmaster appear to work in the same way, but if the venues (which are owned by large conglomerates) can get a better deal (*and* the same amount of ticket sales) from a cheaper company, then they will do so. So somebody just needs to step up through the ranks and compete with Ticketmaster.

    9. Re:Sounds like the free market. by jedidiah · · Score: 1

      It is VERY dishonest to redefine the market so as to make it artificially appear as if Ticket master has competitors. Anyone with half a clue knows that there is simply no comparison between live and non-live events. To attempt to lump them all together in a common "entertainment bucket" is simply assinine. It's much like the Feds constantly redefining what goods make up the CSI in order to generate the inflation numbers they want as a result.

                The market is for "live music" or "live sports", not anything and everything.

                Only a raving Ayn Rand groupie trying to beat a square peg into a round hole going to buy into that obviously flawed reasoning.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    10. Re:Sounds like the free market. by nolife · · Score: 1

      Wait a minute, your entire theory through this thread as been "let the market be free " and then you finish it up complaining about individuals selling tickets on E-Bay for a profit. I'm sorry but that is as free market as you can get.

      --
      Bad boys rape our young girls but Violet gives willingly.
    11. Re:Sounds like the free market. by Ingolfke · · Score: 1

      Apparently you've never read about substitution. Try reading Ayn Rand or some other book instead of getting your economics from /. and your dirty-hippie friends.

    12. Re:Sounds like the free market. by Ingolfke · · Score: 1

      I have no problem with people selling tickets on e-Bay. If you can... do it. But if I'm the guy who issues the tickets for my show or venue... then it makes sense that I'd want to get more of the cut. I'm the one who put on the show or I'm the one who owns the venue and brought the artist to my venue so it makes sense that I'd want to get as much of the profits as I can, instead of giving them to people who buy tickets only to resell them later. I'm not talking about government intervention, or accusing the scalpers/resellers of evil behavior (which people love to accuse TicketMaster of) all I'm saying is the original seller has the right to sell the tickets any way they choose and if they choose to use an auction then so be it.

    13. Re:Sounds like the free market. by Monkeyboy4 · · Score: 1

      Ah, just like the train monopolies were really in the transportation market and therefore not a legitimate test of the Sherman act.

      The argument that a product is not monopolized because other possible ways to spend our time or money is exist is crap. It is the argument of the corporation sitting on a restricited market and claiming that it is serving its customers best, when what it means is it is serving its board best.

    14. Re:Sounds like the free market. by Ingolfke · · Score: 1

      Does OS X have a monopoly in the Mac Operating System market?

      I'll let you get the final word in though... the point of the article really has little to do with Ticketmaster. What the article states is that the ARTISTS and the VENUES want more of the profit for ticket sales, the profits that are being picked up in the aftermarket right now. Ticketmaster is just faciliting what it's customers (the artists and the venues... not the person who buys the ticket) want.

    15. Re:Sounds like the free market. by muhgcee · · Score: 1

      So now we're going to get our Economics lesson from an Ayn Rand novel?

      Ayn Rand novels are ridiculously over-simplified to prove her points. Nothing wrong with that as long as you realize that they are novels, and not Economics text books.

    16. Re:Sounds like the free market. by Ingolfke · · Score: 1

      Ayn Rand novels have no real direct bearing on this discussion, and I don't get my economics from Rand. Although if you'd read page 345 of Atlas Shrugged I think you'd think differently about Ticketmaster (kidding).

    17. Re:Sounds like the free market. by muhgcee · · Score: 1

      Got a quote? I'm at work and the book is at home.

    18. Re:Sounds like the free market. by Ingolfke · · Score: 1

      I was kidding about applying Ayn Rand directly to this discussion, she was only ever mentioned to insult me... although I'm at home and I've got the book handy so I'll give you a random quote from page of my copy.

      She looked at the angular tiers of lights rising through the snowy curtain, and -- glancing at him, at the grip of his gloved hands on the wheel, at the austere, fastidious elegance of the figure in lack overcoat and white fuller--she though that he belonged in a great city, among polished sidewalks and sculptured stone.

      Yeah, uh... so take that :)

    19. Re:Sounds like the free market. by ect5150 · · Score: 1

      Interesting thing about free markets (freely and highly competitive, that is) and this situation. They actually wind up in the same spot as far as who gets tickets and who doesn't.

      The difference in the situtions is who has more money in their back pocket. This could be solved, and Pearl Jam fans could see them if the government stepped in to let more competition into the market forcably.

      --
      I have never let my schooling interfere with my education.
    20. Re:Sounds like the free market. by monkeydo · · Score: 1

      Even if you believe that Tickemaster has a monopoly, this is a good thing. The problem with monopolies, is that they artificially inflate prices above where scarcity and demand would dictate. So, if Ticketmaster lists these tickets for sale at whatever price they would normally ask, and the prices rise at auction, doesn't that tell you that the prices weren't set higher than the demand curve would dictate? Monopolies aren't inherently evil if they don't negatively impact the market.

      --
      Si vis pacem, para bellum
      The only thing more annoying than a Libertarian is an (un|mis)informed Libertarian
  4. Capitalism in action by redcane · · Score: 5, Insightful

    Isn't this just the logical conclusion of capatilism and the free market economy? Supply is limited, Demand is large, thus the price should go up? The only reason scalpers exist is because there is a gap between the price of supply and the price at which there is still demand.

    1. Re:Capitalism in action by Anonymous Coward · · Score: 2, Interesting

      The tickets business is not a perfect example of capitalism in action, because the sports and concert ticket business is not a friction-free market with perfect information where buyers and sellers can interact directly without overhead costs. Scalpers and companies like Ticketmaster have preferential early access to the best seats before Joe Sixpack does, and hence can charge a premium for these. There is no way for you and I to get access to these tickets.

      Companies like Ticketmaster are the reason I look for small, local concerts who handle their own tickets. You are much more likely to get a great seat. At Ticketmaster, you are likely to pay through the nose just for the privilege of attending.

    2. Re:Capitalism in action by hometoast · · Score: 1, Flamebait

      Yes it is. My problem is that I'd much prefer to pay my favorite artist a whopping $100 to see their show rather than line the pockets of ticketma$ter.

    3. Re:Capitalism in action by Tango42 · · Score: 2, Interesting

      "At Ticketmaster, you are likely to pay through the nose just for the privilege of attending."

      And if there are people willing to pay that price, why shouldn't they be sold the tickets? That's how capitalism works - whoever is willing to pay the most gets the goods. The price is determined by how high it can be and still have everything sold. It sounds like an auction is the perfect way to achieve that.

      If they charge too much, they'll have tickets left over, which is a waste, so they don't want to do that. If all the tickets are sold then, by definition, they aren't charging too much. More than you can afford does not equate with too much.

    4. Re:Capitalism in action by Mr.+Underbridge · · Score: 1
      The tickets business is not a perfect example of capitalism in action, because the sports and concert ticket business is not a friction-free market with perfect information where buyers and sellers can interact directly without overhead costs. Scalpers and companies like Ticketmaster have preferential early access to the best seats before Joe Sixpack does, and hence can charge a premium for these. There is no way for you and I to get access to these tickets.

      Yes, but since the scalpers and Ticketmaster won't go to the events, they effectively just become middlemen. In the end, the market does sort it out. I know what you mean about markets not being ideal, but I'd say the aftermarket in a very public auction ends up being about as friction-free as possible. As others have said - either you want to go to the event badly enough, or you don't.

    5. Re:Capitalism in action by debrain · · Score: 1

      You are describing free market exchange, one of several components of capitalism. Capitalism also implies competition, whereby the price changes as a result of varying supply and demand under pressure to simultaneously compete and profit. Here, price is a consequence of predetermined monopolistic formula, artificially higher than the market equilibrium for the service offered by Ticketmaster because they are not subject to market forces. So it is not how capitalist works, but rather how a monopoly exploits the absence of capitalism.

      More subtle but pertinent economic theories may also imply that scalpers are an economically efficient method of redistributing to consumers by picking up slack, so to speak. Scalpers, unlike Ticketmaster, are subject to supply and demand.

    6. Re:Capitalism in action by Maximilio · · Score: 2, Interesting
      And if there are people willing to pay that price, why shouldn't they be sold the tickets?

      Because in many cases the band would like to actually get their fans at the show. They don't choose Ticketmaster -- they simply have to use them. It's the simple definition of a monopoly and one that's long past due to be busted up six ways from Sunday.

      There are a lot of bands that, I'm sure, would like to be able to play smaller shows where the audience can actually see them, but because of the warping of the economics of Ticketmaster they have to play only huge, expensive shows spaced few and far between. I've watched in dismay as the concert circuit has become bifrucated into two spheres -- a. gigantic, expensive shows largely by one-hit-wonder supermegasmash bands or tired old farts, and b. little tiny club tours by bands that just barely eke out an existence. Between RIAA and Ticketmaster the actual music industry is dying.

    7. Re:Capitalism in action by myth24601 · · Score: 1

      "So it is not how capitalist works, but rather how a monopoly exploits the absence of capitalism."

      Ticketmaster has to compete with the other Ticket vendors for the contract to sell the product (Concert tickets for example). If you don't like buying from them or think the concert is too expensive then you can go to somone elses concert, go to a movie or whatever(There are other entertainment venues that are completing for your entertainment dollars). They have a Monopoly on that particular concert ticket about as much as Coke has a Monopoly to sell Coke (I can always buy pepsi but I really like Coke more).

      --
      No matter where you go, there you are.
    8. Re:Capitalism in action by Anonymous Coward · · Score: 0

      Why do you say "Scalpers and companies like Ticketmaster"? Ticketmaster IS a scalper. They just apparently think they're allowed to push other scalpers out of their territory.

    9. Re:Capitalism in action by catmistake · · Score: 1

      The problem is... unless they change the way business is done, they're going to get sued. If contracts were designed around a $10 ticket, and contract states that the promoter gets $5, and TM gets the rest... someone's not going to be happy. The contracts will need to be repenned to use percentages and not strict monetary values, otherwise artists, who only tour because the margins on their product are so low now thanks to the RIAA and still have (had) a decent margin on tickets for their shows, will be screwed coming AND going.

    10. Re:Capitalism in action by cfulmer · · Score: 1

      The article doesn't really make it clear who gets the extra cash -- in fact, it mentions that artists should get more. Sure, Ticketmaster is running the auction, but that doesn't mean that they keep all the profits.

      It'll be interesting to see how this runs up against anti-scalping laws in the various states. In NC, for example, it is illegal to sell a ticket for more than $3 over face value. ($3 being the ticketmaster surcharge.)

    11. Re:Capitalism in action by Ingolfke · · Score: 1

      Whew... good news then. This new system allows the artists to receive all of the money for the ticket, minus ticket masters fees (or a small % of the final price).

      Of course in today's model, for a $50 ticket... the artist gets $50, TicketMaster gets $10, and nobody can actually get to that $50 ticket because the scalpers bought it first and will be glad to sell it to you for $150.... so the scalper pockets $90. So you like this model better?

    12. Re:Capitalism in action by stuboogie · · Score: 1

      "Ticketmaster has to compete with the other Ticket vendors for the contract to sell the product..."

      Just like Microsoft has to compete for the contract to place Windows on OEM machines??

      "If you don't like buying from them or think the concert is too expensive then you can go to somone elses concert, go to a movie or whatever..."

      Someone else's concert??? Who is selling their tickets?? Ticketmaster!!! GOTO Step 1

      Go to a movie??? How is this comparable to seeing your favorite band live?? I know there are some bands out there that don't mind jacking up the cost of their tickets. Since the Eagles were able to get $100 plus for their Hell Freezes Over tour, every big name act seems to think they should get the same price. However, some bands want their fans to be able to come to a show for a reasonable price.
      This is the reason that Pearl Jam boycotted Ticketmaster in the '90s. The surcharges were out of control and the band had no say in the matter. Unfortunately, Ticketmaster has such a stranglehold on the market that Pearl Jam could not find suitable alternatives in enough areas to hold an equivalent tour. Now, they sell tickets to their fans through their fan club where the better tickets go to members by seniority.

      "They have a Monopoly on that particular concert ticket about as much as Coke has a Monopoly to sell Coke (I can always buy pepsi but I really like Coke more)."

      You can buy Coke in any store you walk into, however, you may only see your favorite band at the one venue they are performing at. Guess who sells those tickets?? Furthermore, unless you equate Pepsi to the local unsigned band, then Ticketmaster sells the tickets for Pepsi as well.

    13. Re:Capitalism in action by GileadGreene · · Score: 1
      Because in many cases the band would like to actually get their fans at the show.

      Then perhaps they should set up a system like the one used by the Dave Matthews Band, where members of the DMB fan club get early access to concert tickets. Quoting from the website:

      An allotment of each North American show's tickets will be offered directly to members instead of through a standard ticket distributor. Members of the Warehouse will have access to these direct sale tickets in advance of the general public.
    14. Re:Capitalism in action by stuboogie · · Score: 1

      "This new system allows the artists to receive all of the money for the ticket, minus ticket masters fees...Of course in today's model, for a $50 ticket... the artist gets $50"

      The artist does NOT get all $50 and they will not get all of the money in the new system either. The venue takes their chunk from this as well. Who knows what the percentage is?

      "the scalpers bought it first and will be glad to sell it to you for $150.... so the scalper pockets $90. So you like this model better?"

      So instead of fixing the problem with the current system, we'll just give all the money that was being exploited by scalpers to Ticketmaster?? That sounds much better. Now, you don't even have a chance of getting that ticket before the scalper, because the scalper (Ticketmaster) owns the ticket.

    15. Re:Capitalism in action by Nogami_Saeko · · Score: 1

      I suspect that because ticketmaster prints the tickets themselves, they just print the "face value" for whatever it was auctioned for.

      N.

      --
      "Nothing strengthens authority so much as silence." - Charles de Gaulle
    16. Re:Capitalism in action by Ingolfke · · Score: 1

      You're right the venue does take their share, which would vary depending on what the promoter setup I imagine. I should have written artist/venue. In either case it doesn't really matter... they're the one's who provide the show it's up to them to determine what they want to sell the tickets for and how they want to sell them.

      The article says it best.
      "The tickets are worth what they're worth," said John Pleasants, Ticketmaster's president and chief executive. "If somebody wants to charge $50 for a ticket, but it's actually worth $1,000 on eBay, the ticket's worth $1,000. I think more and more, our clients -- the promoters, the clients in the buildings and the bands themselves -- are saying to themselves, `Maybe that money should be coming to me instead of Bob the Broker.' "

    17. Re:Capitalism in action by Tango42 · · Score: 1

      You can't really have a monopoly on a purely luxury item - well, you can, but it doesn't gain you much. They have to sell them at the correct price, or they simply won't sell.

      If you had a monopoly on bread you could charge whatever you liked, because people have to buy bread whatever it costs. With luxury items you can't charge more than the market clearing price if you want to sell everything.

      Competition is a method of reaching the market clearing price. An auction is another method. The monopolist working out what that price is and settings the price of the goods to it is another method. They all work equally well because they all result in the same thing - everything getting sold for the highest price possible.

    18. Re:Capitalism in action by GeckoX · · Score: 1

      Yes, BUT, as a consumer, if I want to go see a live act, I Want To Go See A Live Act...Dealing with the venue where they happen to be playing, and worse, dealing with some third party JUST TO GET A CHANCE at attending...this is NOT part of what I desire. It's a necessary evil though. The problem is, if I want to see this act, but TicketMaster is doing the tickets, I have NO CHOICE but to either not attend, or allow myself to be extorted by TicketMaster.

      If I had a choice, if there was ANY sort of free market option available in this matter, I, as well as probably 100% of everyone else out there, would probably send a very loud and clear message to TicketMaster: YOUR SERVICES ARE NOT WORTH WHAT YOU TAKE FOR THEM. PERIOD.

      --
      No Comment.
    19. Re:Capitalism in action by toccoa · · Score: 1

      Absolutely. And if the fees aren't worth the experience, then prices will fall or venues will improve their experince.

      But letting illegal scalpers and long lines allocate scarce tickets is annoyingly inefficient.

    20. Re:Capitalism in action by hawk · · Score: 1

      >If you had a monopoly on bread you could charge whatever you liked,
      >because people have to buy bread whatever it costs.

      No, you couldn't.

      There are plenty of substitutes for bread.

      Even milk has natural limits. While the price would certainly go up with a monopoly in a product, even an essential one, people will still reduce consumption in the face of a price increase. The only good for which demand would truly be perfectly inelastic (no response to price change) would be oxygen. Milk and addictive goods such as tobacco are highly inelastic, but consumption does change.

      hawk

    21. Re:Capitalism in action by fumblebruschi · · Score: 1

      companies like Ticketmaster have preferential early access to the best seats

      Not just early access. In many cases they have exclusive access. I travel a good deal, and I like baseball, so I try to see games wherever I go. 26 of the 30 major league teams do not sell their own tickets either on line or over the phone; they sell all their tickets to Ticketmaster. So if I want to go to a game in Detroit, I either have to go through Ticketmaster or get the tickets in person at the Detroit box office (not really an option since I live in Boston.) So Ticketmaster has an unfair advantage: Ticketmaster can buy tickets from the team remotely but I cannot.

      In this case the free-market model is violated twice -- both on the reseller end (Ticketmaster has no competition) and on the product end (Major League Baseball has no competition, thanks to its insane anti-trust exemption.)

    22. Re:Capitalism in action by Tango42 · · Score: 1

      Compared to concert tickets, bread is extremely inelastic. It was just an example...

    23. Re:Capitalism in action by myth24601 · · Score: 1

      "You can buy Coke in any store you walk into"
      Probibly I should have said that if Coke was only sold at Piggly Wiggly and you hated them, you could buy Pepsi elsewhere.

      "however, you may only see your favorite band at the one venue they are performing at."
      Then the choice is to pay the price or not. Ticketmaster doesn't and never had a Monopoly on all Entertainment. I don't think this compares to the Standard Oil monopoly or even to Microsoft.

      I would say it could be said that Ticketmaster has a lot of power in the pre-internet days because they had the distribution network but whats stopping anyone from setting up something on the Internet now? I have been to events where you just bring the ticket printed out from a web page.

      --
      No matter where you go, there you are.
    24. Re:Capitalism in action by myth24601 · · Score: 1

      "I have NO CHOICE but to either not attend, or allow myself to be extorted by TicketMaster."

      So you do have a choice then.

      I have been to events where the "ticket" was something I printed off myself and then was scanned at the door. In years past, Ticketmaster had the infrastructure to sell tickets all over the country but now with the Internet, anyone could setup a website to sell tickets.

      I don't go to many events but I will tell you something I always hated about Ticket master was that the tickets would go on sell at the same time all over the country. I was 5th in line at a Ticketmaster outlet in the city where the event was and by the time I got to the front of the line, sold out. I know what happend was that the scalpers bought up all the tickets by being first in line a thousand miles away.

      --
      No matter where you go, there you are.
    25. Re:Capitalism in action by monkeydo · · Score: 1

      It doesn't really matter that Ticketmaster is the only one selling tickets. Even if there was competition, the number of tickets is expressly limited to the size of venues, and the number of shows, so no more supply can come to the market. Imagine Ticketmaster had an equally balanced competitor. Each would get exactly one half of the seats in any given venue. Would the consumer price for those seats be any lower? If you think the answer is yes, then why? There's no additional supply, so the curve doesn't change. The price at which 100% of the inventory can be sold is still at the same point, and it's in both firm's interest to sell at that price.

      --
      Si vis pacem, para bellum
      The only thing more annoying than a Libertarian is an (un|mis)informed Libertarian
    26. Re:Capitalism in action by debrain · · Score: 1

      Ticketmaster doesn't supply seats, they supply a ticketing service. Their supply correlates to the shows themselves (not, as you say, the seats of any individual show), the demand is (for consumers) non-fungible/non-substitutable shows and (for producers) organized and mass ticket dissemination.

      It's a horizontal monopoly (ticketmaster controls all equivalent ticketing services), in an economy of scale with critical mass (by being far-and-away the largest, ticketmaster is the only entity capable of ever providing this service).

      Further, subject to market forces, Ticketmaster would produce their ticket service near to the cost of marketing, logistics, and production, or a competitor would produce an substitute market service for less and put them out of business. However, since there is no such competitior, they mark their service at monopolistic prices, which is maximized at consumer luxury spending.

      Tickets should be cheaper if a competitor existed. Competition permits producers and consumers to choose the cheaper of two equivalent services, which lowers prices. However, the argument exists, which you alluded to, that as a luxury item, the price would remain the same - maximized consumer luxury spending - in which case wealth going to Ticketmaster would be redistributed to producers. However, money going to producers is different from going to Ticketmaster, in that it creates an incentive for producers to continue production. This is oversimplified, but not innaccurate. :)

      I hope that clarifies.

    27. Re:Capitalism in action by monkeydo · · Score: 1

      Ticketmaster is a middleman. They have no control over production or supply. No matter how many competitors they have on the output side, there would never be any downward price pressure because the price is already set below where it should be. If Ticketmaster has set the prices above where they should be, there wouldn't be thriving secondary market, and selling tickets at auction would drive prices down.

      The price of tickets isn't marked to the cost of production, because the supply is nearly completely inelastic (I guess at some price artists would add tour dates), it's marked to the maximum demand. That doesn't change no matter how many middlemen you add.

      --
      Si vis pacem, para bellum
      The only thing more annoying than a Libertarian is an (un|mis)informed Libertarian
    28. Re:Capitalism in action by Anonymous Coward · · Score: 0

      You are describing free market exchange, one of several components of capitalism.

      It's not a free market if other middleman (aka scalpers) are outlawed.

    29. Re:Capitalism in action by hawk · · Score: 1

      compared to that, yes. But there is *no* real good for which a monopolist can charge whatever it wants and not cut its demand. There *is* an optimal price (and resultant quantity) for *every* monopolized good.

      hawk

  5. If you cant beat them, you have too much ethics... by sethstorm · · Score: 1

    Guess they were wanting a piece of the pie that scalpers normally would get.


    "I guess the capitalist inside me would say, `Hey, if that's what they can get for tickets, I guess that's just something I can't afford, like a yacht and a Learjet.' "

    Hrm. Maybe you might want to suppress that part of you when you think about scalping next time. The visible hand of force to lower things works quite well when ethics gets thrown out the window - whether it's a want or need.


    Industry watchers agree that auctions will affect all concertgoers. Prime seats are undervalued in the marketplace, said Alan B. Krueger, a professor at Princeton University's Woodrow Wilson School of Public and International Affairs, who has studied ticket prices. He predicts that once auctions begin revealing a ticket's market value, prices as a whole will climb faster.

    Somehow reality and some people's interpretations of economics get quite warped when they let Mises throw their ethics out the window.

    --
    Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
  6. The guy is absolutely right. by PhantomHarlock · · Score: 5, Insightful
    Quoth the article: "The tickets are worth what they're worth," said John Pleasants, Ticketmaster's president and chief executive. "If somebody wants to charge $50 for a ticket, but it's actually worth $1,000 on eBay, the ticket's worth $1,000. I think more and more, our clients -- the promoters, the clients in the buildings and the bands themselves -- are saying to themselves, `Maybe that money should be coming to me instead of Bob the Broker.' "

    Ticketmaster has every right to dictate their business model. And I have every right not to buy from them. I applaud his efforts to take back money lost to middle-men nipping at his heels. As long as the market will bear those prices - then go for it. This means that concerts will increasingly become the past time of the rich, yes, and they will leave some of their best fans, the teenagers, out in the cold. If there's enough blowback they might go back to the 'wait in line at 8am on Sunday for cheap tickets' model - but not if they are making good money. Perhaps some alternatives will spring up to fill the gap. Who knows.

    As for myself however, I find some of their business practices riotously lame, and I haven't bought tickets to a big concert in years, and I scrupulously avoid ticketmaster. Mostly because:

    • I don't like the last minute 'fees' and 'surcharges' - they should just list an all inclusive price up front, it's not like they have competitors in most cases, unless you want to drive to the box office of the event venue during limited hours.
    • I'm tired of the cavity search to get into a rock concert. I don't consider that part of a pleasant evening out. Concert security lately resembles the presidential motorcade. This is a problem in general with live events where any semi-famous person is present. It's just gotten silly and I'm not interested in feeling like I'm in the Soviet Union. It ruins the atmosphere.
    • I'm tired of rock concerts being at volume 11 - why should I wear earplugs when you can just turn the volume down? Are you doing that to benefit the one already-partially deaf person in the audience? Movie theaters with nice sound systems are pleasantly loud. Concerts are deafening. What's the point? Why have sound above what human hearing can tolerate without hearing protection?
    • the crowds, the stanky toilets, the not being able to see the band from across the stadium....
    • The enormous prices. I appreciate that the shows are big and expensive, but I'd much rather go to a symphony hall or a Loreena McKennitt concert. Maybe I'm just getting old. 20 years ago concerts were an order of magnitude cheaper - and that's taking inflation into account. $16 for Oingo Boingo. I have my ticket stub still.

    Maybe one day live music will return to a more sane level of operation. In the mean time I'll continue to partake of smaller venues and lesser known bands. With the money I save I can buy some albums and listen to them in the comfort of my car or on my stereo / computer at home. Obviously there are plenty of people who don't agree with me, because they fill the stadiums up with people at any price currently.

    Like the situation with the RIAA, the only ones who can change it are the acts themselves. They have to conciously choose to publish independently (which is actually possible with the internet) and not use companies like ticketmaster when promoting and selling live events. It takes a serious amount of balls to be the first major act, but I believe if enough acts choose to go this route, it will reach a critical mass that will again change the industry. All it takes is for one well connected entrepreuer to convince some of his rock star friends to go in on a website where the site gets 10% of the cut and the artist gets 90%. Then you can sell songs for 25 cents or 50 cents a piece, and most of it goes to the artist. And the artist is still making directly more than he or she would than through Itunes, and the sales are good because of the low price

    1. Re:The guy is absolutely right. by Enderandrew · · Score: 1

      But Pearl Jam will tell you that the extra money won't go to the artist. If that ticket sells for $1,000 I bet a big chunk of that extra money (if not all) will go to Ticketmaster.

      It's the same thing as the RIAA screaming about stealing money from artists, when the artists are being robbed by their record companies regardless of MP3 downloads.

      By blame-shifting, the industry feels like they can convince the world that they're not the crooks.

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    2. Re:The guy is absolutely right. by PhantomHarlock · · Score: 1

      With the advent of legitimized auctions, the acts will have to stand their ground and negotiate a percentage instead of a flat fee, if that's what they were getting before. The huge acts will have to pave the way for the smaller ones to do this.

    3. Re:The guy is absolutely right. by Enderandrew · · Score: 1

      Pearl Jam was the biggest band on the planet when they decided to fight Ticketmaster. Years later, they had to cave because it was the only way for them to tour in places where their fans can see them.

      It is sad that we allow a monopoly like this to dictate whatever terms they want. How is this remotely a free market?

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    4. Re:The guy is absolutely right. by Anonymous Coward · · Score: 0

      "I'm tired of the cavity search to get into a rock concert. I don't consider that part of a pleasant evening out."

      I don't know if you've heard, but people, including the artists, get shot at these things. I thought the same thing as I was getting frisked at a Lamb of God show last summer -- "why all the metal detectors? It's a freakin' concert".

      Then I remembered dimebag darrel got shot just a few months earlier. Then I didn't mind.

      Hell, they've been even stricter at sporting events for at least a decade now, right? When you're going to pack a small city's worth of people into a very small area, it's probably a good idea to do your best to make sure they're all unarmed. 'cause a few guys with handguns could make a bit of a mess, what with the fish-in-a-barrel situation.

    5. Re:The guy is absolutely right. by 16K+Ram+Pack · · Score: 1
      It's an interesting point - you could see a lot of really soulless gigs where teenagers who were prepared to take the time to sleep rough to get a ticket won't anymore.

      However, a lot of Ticketmaster's stuff is already pretty soulless. The UK site is showing Madonna, The Stones and Bon Jovi. All acts who are basically past it and marketing to an ageing audience. There's rarely a problem getting a ticket for one of the bands that are sold through a site like wegottickets.com, because they are the up-and-coming bands.

    6. Re:The guy is absolutely right. by IronTek · · Score: 1

      but I'd much rather go to a symphony hall or a Loreena McKennitt concert.

      Yeah, if only she would hold concerts! I haven't seen dates listed in ages!

    7. Re:The guy is absolutely right. by Anonymous Coward · · Score: 0

      And Ticketmaster aside, there's the price of parking. That seems understandable in a downtown area, but what makes me angry is paying $30 to park in Foxboro, MA (which is in the middle of nowhere).

      And last time I went to a professional football game the beer was selling for $10, and the food was also very expensive.

    8. Re:The guy is absolutely right. by Eivind · · Score: 1
      Thing is, it's a bloody damn waste.

      Yes, having the Rolling Stones play in a stadium, the way they do it now, costs millions. The crew, the equipment, the show, the preparations, the stage to be built etc etc etc all adds up to huge sums.

      Then people pay like $150 each to stand a mile away from the stage and watch the show on giant (also expensive) screens. The performers themselves can hardly be seen from such a distance at all. At which point you have to wonder why you didn't just shell out $15 for a DVD of the concert instead.

      I hugely prefer smaller concerts. I don't *NEED* the huge special-effects investments. Some of the best concerts I've been to basically consisted of a handful people with instruments. Definately the best concert I've been to was Nightwish in Dresden last year. It had really fucking good music, and tons of enthusiastic fans. Cost like $50/ticket and had no more than perhaps 1500 people attending.

      I welcome this move. Ticketmaster are welcome to suck those silly enough to go to that kind of show dry. Meanwhile the rest of us get to hear more and better music for less money.

    9. Re:The guy is absolutely right. by keraneuology · · Score: 0, Flamebait

      You are perfectly free to create a competing ticket service and give Ticketmaster a run for the money.

      --
      If the g'vt kept the data on you that google does you'd better believe you'd be calling it "doing evil"
    10. Re:The guy is absolutely right. by Rob+Kaper · · Score: 3, Insightful

      Moan, moan, moan.


      I don't like the last minute 'fees' and 'surcharges' - they should just list an all inclusive price up front, it's not like they have competitors in most cases, unless you want to drive to the box office of the event venue during limited hours.


      Maybe you should get your tickets earlier as then there are no last minute fees. Shipping and handling charges make sense, especially as venue pickup and international deliveries make these costs variable.


      I'm tired of the cavity search to get into a rock concert. I don't consider that part of a pleasant evening out. Concert security lately resembles the presidential motorcade. This is a problem in general with live events where any semi-famous person is present. It's just gotten silly and I'm not interested in feeling like I'm in the Soviet Union. It ruins the atmosphere.


      Did you stop flying also? By the way, most rock concert searches focus on drinks brought outside and professional digital cameras, not security. And it only happens for a small amount of semi-mainstream rock artists.


      I'm tired of rock concerts being at volume 11 - why should I wear earplugs when you can just turn the volume down? Are you doing that to benefit the one already-partially deaf person in the audience? Movie theaters with nice sound systems are pleasantly loud. Concerts are deafening. What's the point? Why have sound above what human hearing can tolerate without hearing protection?


      Perhaps you should attend Celine Dion concerts instead of rock concerts.


      the crowds, the stanky toilets, the not being able to see the band from across the stadium....


      If you queue early you'll have an excellent view from the very front row (assuming a general admission show, which most rock concerts are). The bigger the crowd, the least I expect from venue facilities. Perhaps you should stay clear of large public events though, if crowds piss you off.


      The enormous prices. I appreciate that the shows are big and expensive, but I'd much rather go to a symphony hall or a Loreena McKennitt concert. Maybe I'm just getting old. 20 years ago concerts were an order of magnitude cheaper - and that's taking inflation into account. $16 for Oingo Boingo. I have my ticket stub still.


      There are still many, many shows to be seen in the $5-$15 range. Perhaps not mainstream artists, but you can't then compare to Oingo Boingo who haven't had a chart hit ever.


      Maybe one day live music will return to a more sane level of operation. In the mean time I'll continue to partake of smaller venues and lesser known bands.


      As do I. :-)

      But don't hold your breath for live music ever "returning" to your ideal situation. Your issues are with mainstream events, not with live music events. You'd get the same shitty prices, facilities and obnoxious crowds at a popular sports game.

    11. Re:The guy is absolutely right. by bbrack · · Score: 1

      Maybe you should get your tickets earlier as then there are no last minute fees. Shipping and handling charges make sense, especially as venue pickup and international deliveries make these costs variable.

      I just attended the coachella valley music and arts festival - I ordered my tickets 2.5 months in advance, and paid no shipping charges - however, I ended up paying $386 for 2 tickets that were listed at $160/each - fees made up 17% of the cost of my tickets

      Perhaps you should attend Celine Dion concerts instead of rock concerts.

      Couldn't agree more - at 2 of the last 3 concerts I've been to, I've thought that it need to be a lot louder.

      If you queue early you'll have an excellent view from the very front row (assuming a general admission show, which most rock concerts are). The bigger the crowd, the least I expect from venue facilities. Perhaps you should stay clear of large public events though, if crowds piss you off.

      I don't think you could really do a show at a staduim as a general admission show... In any case, those floor tickets will now be going for 20x what they were previously due to this auctioning scheme

      There are still many, many shows to be seen in the $5-$15 range. Perhaps not mainstream artists, but you can't then compare to Oingo Boingo who haven't had a chart hit ever.

      A lost of this depends on where you live. I live in Houston, my younger sister lives in Lubbock - we went and saw the exact same bands on 2 consecutive nights - she paid $5, I paid $25. In the past 3 years, I think I've only been to 2 concerts with ticket prices under $20 (and it was pushed to well over $20 after fees).

      I think we can all agree that TicketBastard is just trying to suck the last few dollars out of the consumers that can afford it...

    12. Re:The guy is absolutely right. by z0idberg · · Score: 1

      This means that concerts will increasingly become the past time of the rich, yes, and they will leave some of their best fans, the teenagers, out in the cold.

      I think this is a big point that could hurt this model long term, while it makes big bucks and is popular short term.
      Usually an artist will schedule say three shows in any given city. If/when these sell-out very quickly then more shows are announced which also sell out. Generally more shows arent announced when demand starts to slow, so all shows sell-out, but also a lot of people get to see the show.

      Under this new model three shows are announced in the city, people bid up big for the tickets to these shows, the artist/promoters/ticketmaster rake in the dough, as much if not more than if they had put no more shows for the cheaper prices, so no more shows are announced.

      Now a lot less fans see the show, but everyone else gets their money (except the scalpers and ebay of course). So will they schedule more shows in this case? or take the money and run?

      And if they take the money and run is this sustainable in the long run? will the artist/promoters/ticketmaster lose out on album sales, future event ticket sales because less people are interested after missing out on the show?

    13. Re:The guy is absolutely right. by Maxwell · · Score: 1
      I don't like the last minute 'fees' and 'surcharges' - they should just list an all inclusive price up front, it's not like they have competitors in most cases, unless you want to drive to the box office of the event venue during limited hours.


      Maybe you should get your tickets earlier as then there are no last minute fees. Shipping and handling charges make sense, especially as venue pickup and international deliveries make these costs variable.


      Have you bought anything from TM lately? The surcharges are astonishing, I think only Car Rentals have more surcharges than TM. Apparently it costs tickemaster $2.50 to send an email - that is what they charge if you print your tickets on your own printer. They also charge PER TICKET handling fees, like each ticket is lovingly and tenderly placed in the envelope by a highly trained technician wearing disposable velvet gloves. No way to automate that, huh? Then they charge a 'per-order' fee to 'process' the order, even though you filled our the form in the internet and they didn't actually process anything. There are no reasonable explanations for the ridiculous fees they charge. You can count on a 50% TM tax to the face value of anything you buy from them.


      If I can't buy the tickets direct from the box office, I usually don't bother.



      JON

    14. Re:The guy is absolutely right. by Rob+Kaper · · Score: 1

      I bought four tickets with them in the last month alone (three at .nl and one at .co.uk, I see over 50 shows a year). Sure, I paid more than face value, but in return I get the tickets delivered and/or ready for me at the venue, without having to leave my house except for seeing the gig. I also buy a lot of tickets at venues' box offices, but sometimes that just doesn't work out as 90% of the shows are not in the cities I live and work, in which case the guarantee of seeing the show is well worth the Ticketmaster charge.

    15. Re:The guy is absolutely right. by Anonymous Coward · · Score: 0

      I applaud his efforts to take back money lost to middle-men nipping at his heels.

      Are you fucking kidding me?

      Ticketmaster IS a middle man.

      A middle man is bitching about other middle men eating up his profit?

      What the fuck?

    16. Re:The guy is absolutely right. by MysteriousPreacher · · Score: 1

      No doubt small gigs are more fun. I saw The Breeders a few years back in a tiny venue in Dublin and it was one of the best gigs I've ever seen. The problem though is not all bands are able to do this.

      regards the economics..

      A bus costs more to run than a single car but economically it makes more sense than everyone driving their own cars on the same route each day. Same for bands. It's cheaper for Nine Inch Nails to run a single gig for 80,000 people than 100 gigs for 800. Granted some of the bigger gigs are a pain if they're organised as badly as Slane was a couple of years back. I think the organisers worked on the assumption that no-one would need to go to toilet that day.

      I think mid-range gigs are the happy medium. Fleetwood Mac did a decent show a couple of years back up in Dublin where the numbers were pretty well worked out and you could move around, get a beer and use a toilet when you wanted to. Suppose they were probably having to bear in mind the ages of their fans though.

      --
      -- Using the preview button since 2005
    17. Re:The guy is absolutely right. by jandrese · · Score: 1

      I don't think you understand the concept of a natural monopoly. If you wanted to compete with Ticketmaster in any meaningful way, you had to start 20 years ago. Now they have pretty much all of the venues locked down and many of the big acts as well. They're automatically in on the ground floor when any new big venue is proposed as well.

      --

      I read the internet for the articles.
    18. Re:The guy is absolutely right. by Imsdal · · Score: 0
      If that ticket sells for $1,000 I bet a big chunk of that extra money (if not all) will go to Ticketmaster.

      I'll take that bet for $100. Since you are, of course, dead wrong, economically illiterate and didn't bother to RTFA, I win the bet. Please send the money immediately. Thanks!

      I know you all hate Ticketmaster, and for all I know you may have perfectly good reasons to. (I don't live in the US, so I don't have an opinion either way.) But how hard is it really to think this through one second before posting? Why would any management company agree to let TM sell a ticket for $1000 and only get $40 or whatever themselves? Do you really, honestly, think that all management companies are completely clueless and run by idiots?

    19. Re:The guy is absolutely right. by Enderandrew · · Score: 1

      I read the article. I just don't trust the source. They said the bulk of that money will go to the artist. Again, I don't trust the source.

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    20. Re:The guy is absolutely right. by Chelloveck · · Score: 1
      Maybe you should get your tickets earlier as then there are no last minute fees. Shipping and handling charges make sense, especially as venue pickup and international deliveries make these costs variable.

      They don't make sense the way Ticketmaster charges for them. The last time I ordered from Ticketmaster there was the option to have the tickets emailed to me as a PDF. This option carried a $2 "convenience fee". That's right, you have to pay two bucks for the "convenience" of using your own paper and ink, and saving Ticketmaster the cost of an envelope and postage.

      As for going to the box office, you often can't. Many venues sell through Ticketmaster exclusively. If you want to see the show you have to put up with the Ticketmaster fees, which (depending on the show) can double the cost of the ticket.

      I don't generally attend concerts, especially not those which sell through Ticketmaster exclusively. Fortunately some of my favorite groups play the small venues which do still have an operation box office, or even just an at-the-door cover charge. I do vote with my wallet; I think I've bought Ticketmaster tickets for maybe three shows in the past decade. Ticketmaster are just money-grubbing bastards, wringing every cent they can get out of the public. Yeah, supply and demand and all that. I guess my personal demand just isn't high enough.

      --
      Chelloveck
      I give up on debugging. From now on, SIGSEGV is a feature.
    21. Re:The guy is absolutely right. by Imsdal · · Score: 1
      I read the article. I just don't trust the source.

      Not trusting the source is fine. Not thinking critically isn't, I'm afraid. I'll just repeat: what management company will allow TM to charge the customers $1K for a ticket and give them less than $100? Do you really see that happening?

    22. Re:The guy is absolutely right. by nolife · · Score: 1

      My county sells tickets to the annual county fair online. You print the resulting screen after your CC is charged and print the tickets right there from the screen. When you enter the fair, they scan the bar code and you show ID. This service costs nothing extra. If my county can do this, I'd venture a guess that TM could do it as well.

      --
      Bad boys rape our young girls but Violet gives willingly.
    23. Re:The guy is absolutely right. by Rob+Kaper · · Score: 1

      That's right, you have to pay two bucks for the "convenience" of using your own paper and ink, and saving Ticketmaster the cost of an envelope and postage.

      It could be argued that you pay two bucks so staff can be hired to check any kind of reference number presentation (print, stored in phone, etc) you might bring against venue administration, which is probably less convenient for venues than standard issue tickets.

      But I see your point, that's a bit weird.

    24. Re:The guy is absolutely right. by TopShelf · · Score: 1

      This means that concerts will increasingly become the past time of the rich, yes, and they will leave some of their best fans, the teenagers, out in the cold.

      Bzzzzzzzzztttt!!! This won't affect the end cost of the tickets, just the fact that Ticketmaster (I like the term TicketBastard that was used above) will get the end price instead of a broker who scalps the ticket for a higher price.

      --
      Stop by my site where I write about ERP systems & more
    25. Re:The guy is absolutely right. by garver · · Score: 1
      ... the only ones who can change it are the acts themselves.

      Pearl Jam tried in the early 90s and ended up canceling most of their tour. They sued and lost. But the internet has changed the playing field. Maybe another band could make a go of it now.

      Also, what happened to venues selling tickets directly? They should be in the best position as they're in the same region as the ticket buyers. It seems with all the skinning that ticketmaster does, there's got to be room for a venue to increase their profit margin by selling direct.

    26. Re:The guy is absolutely right. by hawk · · Score: 1

      >Suppose they were probably having to bear in mind the ages of their fans though.

      That does become an issue. On their last tour, the Rolling Stones weren't quite sure how to react to the ladies throwoing their Depends onto the stage . . . :)

      hawk

    27. Re:The guy is absolutely right. by honkycat · · Score: 1

      What happened is that TicketMaster insisted on exclusive ticketing rights so they wouldn't have to compete with the venue's direct ticket sales.

    28. Re:The guy is absolutely right. by JesseMcDonald · · Score: 1
      I don't think you understand the concept of a natural monopoly. If you wanted to compete with Ticketmaster in any meaningful way, you had to start 20 years ago. Now they have pretty much all of the venues locked down and many of the big acts as well. They're automatically in on the ground floor when any new big venue is proposed as well.

      If your complaint is, as it appears to be, that venues are predisposed to choose a known, proven, reliable ticket broker such as TicketMaster rather than some start-up broker that could fold tomorrow and which will almost certainly end up costing them significantly more over the long run, then your problem is with the venues, not with TicketMaster itself. I suggest that you work with the performers and their fans to create a network of alternate venues which do not rely on TicketMaster -- but don't expect to benefit from their (huge) investments of time and finances in business relationships, infrastructure, and branding. You may actually succeed, provided that your assumptions about TM's profit margins and dearth of added value are correct, which is itself quite doubtful.

      --
      "The state is that great fiction by which everyone tries to live at the expense of everyone else." - Bastiat
    29. Re:The guy is absolutely right. by DavidTC · · Score: 1
      You're right. I don't think people are grasping how Ticketmaster works.

      See, they sign contracts. A lot of them. Places with Ticketmaster contracts must sell their tickets via Ticketmaster.

      They also sign contracts with bands. These bands 'should' use Ticketmaster. I'm not sure if they are legally required to, but a lot of pressure is put on them to not play in places that don't use Ticketmaster. If they don't, they find themselves shut out of Ticketmaster venues.

      As long as Ticketmaster has, say, 80% of the venues and bands, everyone else is screwed, period. Yes, the remaining 20% of the bands could play in the 20% of the venues, but not really.

      New bands come in, find they need to play at Ticketmaster venues to get anywhere at all, so they sign up. New venues pop up, and find they can't book anyone unless they use Ticketmaster.

      Like others said, Pearl Jam fought them for years, because they didn't want their fans to pay that much. They had to give in, because their stance was causing them not to be able to play anywhere.

      This is why, incidentally, sports arenas often use Ticketmaster, when logically there'd be almost no motive at all. They find it very hard to book any bands unless they sign up for it, which means their team also has to use Ticketmaster.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    30. Re:The guy is absolutely right. by pjp6259 · · Score: 1

      right, instead they'll just go with the other huge ticket distribution company.. Now what was their competitor's name again?

      --
      Computers don't make mistakes. What they do, they do on purpose.
    31. Re:The guy is absolutely right. by leland242 · · Score: 1

      I dont want to stick up for Ticketmaster, but its *free* to have them mailed to you via normal post.

      That said, I spend, oh, probably somewhere around $1500 a year going to concerts - mainly through TM.

      They should either restrict tickets to the actual buyer and allow returns in case you can't make it or offer some incentive to folks like me that do a lot of business with them.

    32. Re:The guy is absolutely right. by ObiWanKenblowme · · Score: 1

      Granted, I haven't read the article, but from what I understand of Ticketmaster, they have contracts with the artists/labels AND contracts with the venues. So to answer your question, "what management company would allow [this]?" - any one that wanted to continue to have their acts to play venues which are under contract with TM.

      --
      Obvious exits are NORTH, SOUTH, and DENNIS.
    33. Re:The guy is absolutely right. by toomz · · Score: 1

      > $16 for Oingo Boingo. I have my ticket stub still.

      I"ll give you $20 for it ^_^

      --
      If a chair is thrown in a forest, and there are no witnesses, did Ballmer still do it?
    34. Re:The guy is absolutely right. by Eivind · · Score: 1
      That's what you'd think, isn't it?

      I mean, I would also *expect* a concert with 20.000 attending to cost significantly less than 10 concerts of 2000 people. Thus you would expect the larger concert to have cheaper tickets.

      In practice it tends to be the other way around, with bigger concerts being -more- expensive than small ones.

    35. Re:The guy is absolutely right. by MysteriousPreacher · · Score: 1

      In practice it tends to be the other way around, with bigger concerts being -more- expensive than small one

      I definitely won't argue with you on that point. Seems that the entertainment business is immune to the idea of economies of scale - at least when it comes to the price of the product they're offering.

      --
      -- Using the preview button since 2005
  7. Supply/demand imbalance by interiot · · Score: 5, Insightful

    Ticket scalping is a sure sign of a supply/demand imbalance, just as long lines at gas stations in the U.S. were during the 1973 oil crisis, and Xbox 360's on EBay for $1000. If the market demand is high enough to sell some tickets at $500, it's almost a sure bet that someone will sell them for that price, and it might as well be the people putting on the show who earn the money, rather than some random guy who happened to be at the right place at the right time, who is contributing no economic benefit.

    1. Re:Supply/demand imbalance by Propagandhi · · Score: 1, Flamebait

      It's great to look at things as entities that exist in some kind of purely economical abstract universe, but that's simply not the case.

      Many artists don't want to sell their tickets to the highest bidder, simply because that highest bidder isn't the real fan. Having a bunch of 30 or 40 somethings in the front row of a rock concert, simply because they were able to outbid everyone else doesn't create the type of concert atmosphere that a band enjoys playing. Sure, some bands just care about the monies but for many their gig is more than just some job.

      Furthermore, the idea presented in the summary that all the extra proceds go to TicketMaster is even more distressing. Luckily TFA says it is just a flat fee or percentage, but no doubt this translates (ultimately) into more money for TM, which is never a good thing.

      All in all this is pretty heinous, it just results in less control over the concert/event atmosphere for the actual organizer, and more for TM. Scalpers are stupid, and a giant corporate scalper is even lamer.

    2. Re:Supply/demand imbalance by Concerned+Onlooker · · Score: 1
      Ticket scalping is a sure sign of a supply/demand imbalance

      It's an even surer sign that greed is the prime motivator for a good percentage of the population.

      --
      http://www.rootstrikers.org/
    3. Re:Supply/demand imbalance by interiot · · Score: 1
      The pat economic answer for gasoline lines is that higher prices encourage producers to do whatever they can to increase supply, which helps get the product to a wider number of poeple, thereby making the largest number of poeple happy.

      That doesn't seem to apply to musical acts though... there's a huge number of people trying to get their music heard. I mean, fans can always get a more authentic experience by going to a concert put on by a local band... but maybe that's not how popularity/fans work? Is it a failure of the music industry? Or that people just don't have enough information about the smaller acts? Or does the human psyche want to glom on to stars no matter what?

    4. Re:Supply/demand imbalance by Anonymous Coward · · Score: 0

      Not a good analogy with gasoline/oil. If demand rises dramatically, they make more *net* for the exact same amount of work they were doing previously, and if the demand REALLY goes up, say from hurricanes and various wars, well, sky's the limit! From their point of view, less work for more money makes more sense. they aren't any different from anyone else in that regard, and humanitarians and altruists they are *not*.

          Why spend a few billion on another refinery to have more gas to sell at a LOWER price, when they can keep the few billion, sell whatever they got already, however much they can produce with the already paid off infrastructure, for a much higher price? That's what they did last year, the result was HUGE, planetary records-keeping all time high no joke rich as can be profits. No extra work required, no extra/additional loss of inventory. They musta been jumping up and down and high fiving when those rigs got took out in the gulf and the refineries shut down, then they didn't have to pull an enron and do targetted scheduled "maintenance" like they always do to drive up prices a little during peak summer driving demand time, which is their usual little scam they pull. Now they got an extra gazillion to play with, and some poor insurance saps in city of london eat the damage for the repairs, so they don't care!

    5. Re:Supply/demand imbalance by interiot · · Score: 1

      It doesn't matter what profits oil companies make. No matter what, when prices go up, the incentive for new competition to enter the market goes up, and the incentive for existing companies to invest in trying to produce more gasoline goes up. If current oil companies don't do their best to compete, the higher prices will make new companies all the more eager to replace them.

    6. Re:Supply/demand imbalance by Anonymous Coward · · Score: 0
      Many artists don't want to sell their tickets to the highest bidder, simply because that highest bidder isn't the real fan. Having a bunch of 30 or 40 somethings in the front row of a rock concert, simply because they were able to outbid everyone else doesn't create the type of concert atmosphere that a band enjoys playing.

      Why do you assume that no teenagers are wealthy? If a band attracts teenie-boppers, then only the rich teeny-boppers would be going (according to your logic). Of course, the notion that this will cause all concerts to be prohibitively expensive is bullshit; only the popular concerts would be expensive (by virtue of their being popular).
    7. Re:Supply/demand imbalance by rizzo420 · · Score: 1

      teenie boppers don't shell out $500 for front row tickets. their yuppie parents do.

      and it is not bullshit to assume that this will cause all concerts to be that expensive. who's to say that they won't be successful with this method and then all of a sudden they decide to auction off every seat in the house? almost all concerts are popular to someone. and what difference does it make if they auction off all the tickets to an unpopular concert with the starting bid being the original face value? at the worst, they get face value for all tickets, which is what they'd make if they didn't auction. at best, they'd get a whole lot more.

      and this doesn't put that money into the artists hands. ticketmaster is auctioning them off, not the artist. some artists simply do not want their fans to have to pay top dollar to see them. in fact, many of the more popular touring groups charge a flat rate for tickets, front row being the same price as the worst seats in the house (phish, used to be this way when they existed, selling out every concert they put on from 1995 through their breakup in 2004).

      --
      please me, have no regrets.
    8. Re:Supply/demand imbalance by MysteriousPreacher · · Score: 1

      Also there's the governmental meddling to worry about when prices shoot up. Some governments get great ideas like "Hey, let's jack up the tax on oil from 30% to 80%" or they just nationalise the fields. Increasing revenues can lead to instability like we've seen in africa (local rebel groups demanding for a greater share of the proceeds) and the companies certainly don't benefit from trying to work in an unstable region.

      --
      -- Using the preview button since 2005
    9. Re:Supply/demand imbalance by Jtheletter · · Score: 1

      Except that it's not the guy putting on the show that will be getting the extra money, it will be ticketmaster. No more goes to the artist as far as I know. Please someone fill me in if that's not how it works.

      --
      -- I'm not a pessimist, I'm a realist. It's not my fault that life sucks so much. --
    10. Re:Supply/demand imbalance by derF024 · · Score: 1

      and this doesn't put that money into the artists hands. ticketmaster is auctioning them off, not the artist. some artists simply do not want their fans to have to pay top dollar to see them. in fact, many of the more popular touring groups charge a flat rate for tickets, front row being the same price as the worst seats in the house (phish, used to be this way when they existed, selling out every concert they put on from 1995 through their breakup in 2004).

      While you're right that Phish did sell all their tickets for the same amount, you're not right about them selling out every show. I definately was at least 3 or 4 shows at the tail end of the Summer '98 tour, as well as the Island tour, where tickets were still for sale at the door well after the "start" of the show. Lemonwheel, the Great Went, and IT also never had any real ticket cap. I've been to a bunch that were sold out well in advance, and the majority of their shows did sell out, but not every single one.

      Tickets by mail was a great system, though. Certainly preferable to dealing with ticketmaster or camping out in line at the box office.

    11. Re:Supply/demand imbalance by Ingolfke · · Score: 1

      RTFA idiot. It's right there in plain sight.

    12. Re:Supply/demand imbalance by rizzo420 · · Score: 1

      i was not counting their festivals in that... since that's obviously something no other bands really do (at least not the bands that most people would know and understand). they did sell out coventry...

      --
      please me, have no regrets.
  8. Time to route around the damage... by Duncan3 · · Score: 1

    Bands may as well just cut out ticketmaster then, no use for them or the scalpers anymore. They no longer add value, and an auction site is the demo application in most web authoring tools these days.

    Bye bye, and F' off Ticketmaster.

    --
    - Adam L. Beberg - The Cosm Project - http://www.mithral.com/
    1. Re:Time to route around the damage... by itsdave · · Score: 2, Interesting

      i believe the contract is with the venue not the band, so if the band wants to play at the venue, they have to sell their tickets via ticketmaster.

    2. Re:Time to route around the damage... by PhantomHarlock · · Score: 2, Insightful

      If enough bands revolt agains the venue, the venue will be forced to cancel their Ticketmaster contract and go with something more agreeable. Route around...route around...

    3. Re:Time to route around the damage... by pedestrian+crossing · · Score: 1

      Perl Jam tried this and failed.

      --
      A house divided against itself cannot stand.
  9. Lucky by F�an�ro · · Score: 1

    If I wanted to get lucky, i'd play the lottery.

    Right now, if I want to get tickets for some event that is expected to sell out instantly, I can either invest a lot of time to hopefully be one of the "lucky few", or buy it from a scalper.
    The scalper wants to make a profit too, and has business expenses (his invested time, possibility of not finding a buyer, the legal dificulties ...) which are all added to the scalpers price, so by buing it directly from the source I should still be cheaper of. It's just cutting out the middle man.

    Why are these tickets usually sold underpriced anyway? Surely not just because the organizers are so good at heart?

    1. Re:Lucky by Anonymous Coward · · Score: 0

      Because the record industry makes most of their money with overpriced CDs. Concerts that are sold out quickly make the news headlines and that's great (and free) marketing for the CD. Now with P2P and the evil interweb and stuff the link between concerts and CD sales has been severed, and in order to still maximise revenue the music factories(TM) must raise their ticket prices.

  10. Hmm, not TOO worried by johndierks · · Score: 5, Informative

    At first I read this article, and felt bad about the near monopoly that ticketmaster holds on the industry, but then I saw this article is from September 2003, and we haven't seen this yet. Maybe they thought better of the idea?

    1. Re:Hmm, not TOO worried by Netochka · · Score: 1

      Yeah, I guess this is basically just very old, out of date news?

    2. Re:Hmm, not TOO worried by noidentity · · Score: 1

      "but then I saw this article is from September 2003"

      What the hell is this, Time Warp Tuesday? The article summary talks as if it's news.

      This just in, man has set foot on the moon. Discuss!

    3. Re:Hmm, not TOO worried by McDutchie · · Score: 0, Flamebait
      This just in, man has set foot on the moon. Discuss!

      It's a hoax!

    4. Re:Hmm, not TOO worried by n9uxu8 · · Score: 1

      This may be old news, but Ticketmaster IS auctioning tickets. My wife just attended the Tim and Faith (ugh!) concert, and the best tickets were held for auction. It was also impossible to get decent tickets without joining the fan club or one of the other listed organizations to be eligible for the pre-sale. I call bullcrap.

      Dave

    5. Re:Hmm, not TOO worried by Ingolfke · · Score: 1

      Dave calls Bullcrap on the following:

        - Artists/venues who put on show auction tickets to ensure that they recieve most of the profits, not a scalper. Dave wants the scalpers to recieve most of the money I guess.
        - Dave doesn't want fans who have demonstrated their interest in the artist by joining a fanclub (or some other organization that pays the artist/venue for the privelage of being able to pre-order).

      We all want more for less... and it's bullshit to blame others for what isn't their fault.

      - The Goat's Hoof

    6. Re:Hmm, not TOO worried by Damvan · · Score: 1

      Already happening.

      http://www.ticketmaster.com/madonnaauctions

      $2000 for a ticket to Madonna in LA.

    7. Re:Hmm, not TOO worried by n9uxu8 · · Score: 1

      Nice...somehow I hardly think that is what I said. It certainly hasn't been unusual in the past for a certain amount of tickets to be held back for fan club members/radio shows/whatever. However, as recent ticket purchases have shown, there is now NO chance to purchase a "first class" ticket without slipping someone a little extra on the side. My wife happens to be a long-standing member of the fan club and even she called bullcrap.

      What I do want is the following. The chance to buy a ticket to a show that strikes my interest. I would like to be able to buy that ticket (if I'm quick enough) in a location where I have a chance of visualizing a facial feature or two of the artist in question. I would like to buy that ticket at an advertised price (higher price for good seats, of courese) and not have a new fee added each time I push a button. Heck...I'd probably consider it a favor if they could explain why I can have the tickets snail mailed to me at no charge, but have to pay a fee to print them on my own printer?!?! There is a logical disconnect in this system that I just can't seem to fully comprehend.

      Scalpers...I don't support them, and I don't use them. I wish no one would.

      New jacket to impress date...$100 dollars

      Dinner in the romantic restuarant....$90

      Good seats to see your dates favorite musician $150...er now...$300...what?...$525....$700 EACH?!?!...oh Hell no...

      Campfire and a bottle of wine at the beach...priceless

      Dave

    8. Re:Hmm, not TOO worried by Ingolfke · · Score: 1

      Campfire and a bottle of wine at the beach...priceless

      Right on! I like it.

  11. September 1, 2003? by Jubalicious · · Score: 2, Interesting

    Slashdot, where news is relevant... but let's just pretend this is a slashback. Does anyone know what happened to this plan? It seems like it makes a lot of sense for ticketmaster.

    1. cut-out middle-man (e-bay)
    2. take a percentage of a premium for tickets
    3. profit

    no ??? needed

    It's as simple as supply and demand... the basis of our whole economy. It's a function of a free market and with the internet as a huge enabler, I wouldn't be surprised to see more goods and services sold this way. Just look at how popular sites like ebay, ubid, etc. are. This move attempts to cut out the middle-man and allows ticketmaster (along with the event operators) to reap in even more profits. The only person who gets screwed is the average consumer who can't justify paying increasingly expensive ticket prices. Ticketmaster has nothing to lose by doing this, and only a lot more profit to gain. It's a brilliant business move and one of the side effects of capitalism.

    But did it happened?

    1. Re:September 1, 2003? by smchris · · Score: 1

      To paraphrase Richard Nixon, "When the corporation does it, it is not a crime." My first thought was that this wouldn't pass the smell test with the attorney general of our state.

    2. Re:September 1, 2003? by Anonymous Coward · · Score: 0
      Slashdot, where news is relevant... but let's just pretend this is a slashback. Does anyone know what happened to this plan? .... It's a brilliant business move and one of the side effects of capitalism. .... But did it [happen]?

      It looks like Ticketmaster compromised by creating the "Ticket Exchange":

      http://www.ticketmaster.com/ticketexchange
      (Sorry, Ticketmaster appears to be blocking slashdot referrals).

      This system allows pretty much anybody to resell, while Ticketmaster takes a small cut. It's better than only Ticketmaster selling and getting a bigger cut, but it's still pretty audacious -- Ticketmaster is essentially able to charge their bullshit fees again each time the ticket is resold.

      Apparently there's been some resistance, though, since the "Ticket Exchange" is not available for all events.
  12. Why the negative tone of the poster? by bigHairyDog · · Score: 5, Insightful

    This isn't people being ripped off, this is everybody getting a fair price. The tickets go at the price people are willing to pay. OK, so we no longer get the chance to get lucky with a good seat for no extra money, but then again we never get unlucky with a crappy seat for the same price that people in good seats pay.

    As for the comment that the scalping fee goes to the organizer, is that not better than it going to a scalper? We all talk enthusiastically about the day that the extortion of money from fans with high prices for DRM'd albums will stop and be replaced by artists earning money honestly with performances. This is a step towards making performance a more attractive source of income.

    --

    foo mane padme hum

    1. Re:Why the negative tone of the poster? by johndierks · · Score: 1

      This isn't people being ripped off, this is everybody getting a fair price. The tickets go at the price people are willing to pay. OK, so we no longer get the chance to get lucky with a good seat for no extra money, but then again we never get unlucky with a crappy seat for the same price that people in good seats pay.

      While in the theory this is good, I doubt we'll see tickets become an unregulated commodity. There is no way that the bands/venues/promoters will let that nosebleed seat in an unsold out show go for a penny. All we'll see is the good seats get way more expensive, and the bad seats keep their price.

      Actually, the bad seats will probably get more expensive too. As the average price starts to rise, promoters will begin to believe that people are willing to pay more on average, and the base price for all the seats will start to climb more quickly.

    2. Re:Why the negative tone of the poster? by 16K+Ram+Pack · · Score: 1
      Actually, the bad seats will probably get more expensive too.

      ... and if those seats don't come down, and people don't buy them, then that's lost revenue.

      People want to maximise revenue. An empty seats is lost revenue. Even charging $5 for it is better than no-one buying it.

    3. Re:Why the negative tone of the poster? by plumby · · Score: 1
      There is no way that the bands/venues/promoters will let that nosebleed seat in an unsold out show go for a penny.

      Why not? If it increases overall profit, then I'm pretty sure they would. There's plenty of bargain bucket airlines that sell seats on half empty flights for a penny (and those seats aren't even going to be any worse than the ones that people have paid full price for), so I don't see why concerts would be that different.

    4. Re:Why the negative tone of the poster? by Anonymous Coward · · Score: 0

      plenty of bargain bucket airlines that sell seats on half empty flights for a penny (and those seats aren't even going to be any worse than the ones that people have paid full price for)

      I call bullshit. Cite source(s).

  13. Well I won't be going to concerts then by syousef · · Score: 1

    Pure and simple. When the price becomes unpredictable and rapidly inflated I'm going to be happy letting others fight over it. I'll just buy the DVD.

    It's already ridiculous anyway. I was looking at going to a particular popular circus performance but it $500 for a night out with the other half? !%@# that!

    --
    These posts express my own personal views, not those of my employer
    1. Re:Well I won't be going to concerts then by magicchex · · Score: 1

      That price is for the VIP section, no? Regular seats are several times cheaper.

      --
      How many fulltime jobs can one man have?
    2. Re:Well I won't be going to concerts then by syousef · · Score: 1

      The only other seats available were at the very back - the sort of seats that required binoculars. Any seat was going to require an immediate booking the way they were selling. We passed.

      --
      These posts express my own personal views, not those of my employer
  14. Good by Who235 · · Score: 1

    This should ensure a healthy mix of the rich and the ignorant.

  15. Negative Slant by Umbral+Blot · · Score: 1

    I don't understand why the summary puts such a negative slant on this. There are a lot of positive aspects to it as well, for example the people who want to see an event most, usually the biggest fans, who are willing to pay the most money, get to see it, not those who simply happen to get lucky. And don't tell me that it is unfair to the poor, because events are a luxury item, it is reasonable to expect them to be priced as high as the market will bear. Unlike food you can't claim that you need to go see whatver band you like at the moment.

    1. Re:Negative Slant by croddy · · Score: 1

      the best shows are $5 and $10, anyway. if ticketmaster wants this market so bad, let them have it.

    2. Re:Negative Slant by 16K+Ram+Pack · · Score: 1
      I know people who have been hitting the phone lines for gigs. Not because they really want to see a band, but to get tickets to sell on eBay.

      The Duran Duran comeback tour tickets were sold out quite early, but in the last week, people were selling them very cheaply on Ebay.

  16. How much of a change is this? by Enderandrew · · Score: 1

    Either I pay the scalper, or I pay Ticketmaster. What is the real difference? The only thing that would piss me off that I worry about is the person who doesn't buy their tickets the second it is online. They miss the auction, and so they have to pay an inflated value even well above what the ticket went for in the auction. Effectively, the scalpers would be paying more to get their tickets, and those who snooze really have to pay.

    --
    http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
  17. All the money going to the artist by Macdude · · Score: 2, Funny

    ...in truth it guarantees every seat will be scalped for the highest price with all the money going to ticketmaster.

    Don't you mean, "with all the money going to the artist who's performing"?

    --
    "Grab them by the pussy" -- President of the United States of America
    1. Re:All the money going to the artist by Anonymous Coward · · Score: 0

      You mean the way all the money goes to the artist when you buy a CD or download a track from iTunes?

  18. old by SpaceballsTheUserNam · · Score: 1, Informative

    this article is from 2003

    --
    \.
  19. It would be news if it was still 2003 by Jubalicious · · Score: 3, Funny

    This article was posted on September 1, 2003... but it could still happen.

    1. Re:It would be news if it was still 2003 by Jason1729 · · Score: 2, Informative

      Strange. I saw the story on local TV news today and I did a quick search to find a web based article to submit.

    2. Re:It would be news if it was still 2003 by MyNameIsEarl · · Score: 1
      Strange. I saw the story on local TV news today and I did a quick search to find a web based article to submit.


      The local news people must have read the same article. Reporting at it's finest ladies and gentlemen.
    3. Re:It would be news if it was still 2003 by Kemanorel · · Score: 1

      Oh? That's funny. I just saw this very option when I was buying tickets to a Nine Inch Nails concert on Friday. I'd bet that Trent Reznor didn't endorse the bidding on tickets, based on his tendency to release the multi-track recordings of his songs in a variety of formats (What? A major artist open-sourcing his music? OMGWTFBBQ!!!!111!!1!11eleventy!) and his general statements about the music industry.

      --
      Mess not in the affairs of dragons, for you are crunchy and good with ketchup.
  20. So in other words... by loteck · · Score: 1, Funny

    I'm tired of the cavity search

    I'm tired of rock concerts being at volume 11

    not being able to see the band

    perhaps you're just getting old and therefore out of the target demographic?

    Maybe I'm just getting old.

    ah, i see we agree. you forgot to mention how kids these days have no respect for their elders and how you liked walking uphill both ways to school.

    1. Re:So in other words... by PhantomHarlock · · Score: 1

      That's right! Off my lawn! :) I'm only 31 though, and I *NEVER* liked those things about concerts, even when I was 16.

    2. Re:So in other words... by Anonymous Coward · · Score: 0

      So you do like cavity searches lowtek?

    3. Re:So in other words... by Karl+Cocknozzle · · Score: 1
      kids these days have no respect for their elders and how you liked walking uphill both ways to school.
      ...Probably smokin' that tweed, drinkin' that wine... Wearing your pants half-off your ass--what the hell's wrong with kids today?
      --
      Who did what now?
    4. Re:So in other words... by Anonymous Coward · · Score: 0
      I'm tired of the cavity search

      perhaps you're just getting old and therefore out of the target demographic?

      What IS the target age demographic for cavity searches?

  21. Utterly mornic statements by Anonymous Coward · · Score: 0

    What is with you ./s mindlessly spouting econ 101. Guess what, many of these events are held on public or publicly subsidized property. In addition, they cause massive amount of traffic congestion and police overtime, some of which is paid and some of which isn't. I know, I live in SF. Try to ride muni on game day or visit your girlfriend's south of market apartment, it ain't happening.

    Regardless, with subsidies in place for stadiums and teams, there needs to be _at least_ a lottery and set-aside amount of regular NON-TRANSFERABLE tickets that aren't priced out the wazoo. This isn't that difficult to do and lets some lucky families of all classes see the games.

    Capitalism is fine and dandy, but until stadiums and teams and their owners pay their way completely in terms of stadiums and city costs and costs to other city dwellers, a portion of their events should be treated like a public good and thus have some 'equity' in ticket distribution/pricing.

  22. The money does NOT just go to TicketMaster by drfuchs · · Score: 5, Informative

    RTFA. Most of the "extra" money goes to the performers, promoter, venue, etc. TicketMaster gets a percentage or a flat fee. As someone who has purchased tickets from scalpers, I'd be happier paying the (inflated) price on a ticket that was guaranteed to be legitimate, rather than have to carry lots of cash to pay for a questionable one. On the other hand, TFA doesn't explain how the auction process will work. Will they auction a few seats each hour, or a few dozen once a day, or some other scheme? Or do you just bid on some number of seats within a specific area, and they dole them out to the high bidders? If I am willing to spend, say, $200 on the "best available at the price" seat, will I be guaranteed to get some seat somewhere (assuming that not all the seats in the house went for more)? What if I'm flexible on the exact date? What about groups of 5 that want to sit together? And how long do I have to wait to find out if I got a seat or not? It seems like it would be tricky to come up with a scheme that even just keeps all the rich people happy. There's also an existing "TicketExchange" feature, where customers can re-sell their tickets for more or less than they paid for them. TicketMaster is getting close to establishing a REAL market here, where you could even sell a ticket short! Now that's exciting -- "I think this upcoming mega-show with the big stars is going to be a flop, so I'll sell a ticket I don't own yet, wait for the bad reviews to come out, and then cover my short sale by buying a ticket that's now really cheap". How about a Broadway Futures market? Or Mutual Funds (an unmanaged portfolio of dramas; or a basket of musicals with no more than 20% revivals; etc.)?

  23. Evolution in action by sane? · · Score: 2, Insightful
    Sooner or later they will work out that streaming each live concert and charging for that as well will make them even more money. Sure the point of a live concert is in part the atmosphere, but if you're honest a view from the back of a tiny dot on stage isn't that great.

    What we are approaching is a graded experience; from right at the front with a great view, great sound (and atmosphere); through the also rans in the arena; to those watching live at home, and finally those watching the concert DVD. People will pay varying amount depending on the quality of that experience. Particularly stupid people will pay very, very large amounts. At the same time, the performer may well want demonstrative fans at the front to feed off. That brings in the concept of 'fan points', offsetting pure money will other contributions to the event.

    The smart promoter will do more than a simple auction of seats - they will optimise on the value of the event and the contributions to that both on and off stage; and in reputation and future album sales.

    I wonder if there actually are any smart promoters out there?

    1. Re:Evolution in action by sethstorm · · Score: 1


      I wonder if there actually are any smart promoters out there?

      I doubt it. Now if you asked about exploitative, you'd have a hard time *not* finding promoters.

      --
      Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
    2. Re:Evolution in action by drsquare · · Score: 1

      Sooner or later they will work out that streaming each live concert and charging for that as well will make them even more money. Sure the point of a live concert is in part the atmosphere, but if you're honest a view from the back of a tiny dot on stage isn't that great.

      And the view is better in a tiny, grainy window on your computer that constantly stutters and freezes?

  24. Take it up with your favorite band by Anonymous Coward · · Score: 0

    The tickets are already being sold for those prices, to people willing to pay for them. If your favorite band, or team, decides to work with Ticketmaster and you think their unethical, you might want to re-think your allegiance to the band or team.

    For my part, there's nothing Ticketmaster can do to force me to purchase their product. I decide whether I'm will to pay the price for the event, and if the market price for the even is out of my range, that's fine.

    I don't see what's better about armbands and luck of the draw, it just reduces the amount of money the band receives by pushing the profit out onto the sidewalk with scalpers instead of them.

    As a side note, it's not like they're trampling civil rights here, it's a stupid sporting event or concert for crying out loud. I have no inherent right to pay the price I feel like paying to get into an event. They can set it wherever they like, and I can accept or decline voluntarily. It's nice like that, but I'm sure Ron Wyden or John McCain will be out front of the cameras to solve this injustice any time now.

  25. Heh by Stickerboy · · Score: 5, Funny

    Sure it fights scalping at the gates; now it's just Ticketmaster doing the scalping.

    Obviously, Ticketmaster was jealous of some of the profit margins of the professional scalpers. This is like the government fighting the War on Drugs by taking over the dealers' businesses...

    --
    Light a fire for a man and he'll be warm for a day. Light a man on fire and he'll be warm for the rest of his life.
    1. Re:Heh by MadMoses · · Score: 1

      That's not funny. It's true.

      --

      Do not be alarmed. This is only a test.
    2. Re:Heh by amorsen · · Score: 1
      This is like the government fighting the War on Drugs by taking over the dealers' businesses...

      That is most likely the only strategy that could actually work in the War on Drugs.

      --
      Finally! A year of moderation! Ready for 2019?
    3. Re:Heh by sdnoob · · Score: 1

      it IS scalping, what happens in areas that outlaw scalping? ticketscamster ends up being the 'scalper' (i.e. selling a ticket for above face value) instead of some broker. so unless they (and promoters, venues, etc) can get away with publishing ticket prices as "????", i predict a wave of new anti-scalping (and 'anti ticketmaster') laws... and the only ones who will really benefit in the near-term will be lawyers and lawmakers (with, of course, ticketscamster cash winning in the end).

  26. The 'free' market. by Don_dumb · · Score: 2, Informative

    There is no simple way of releasing tickets for big events. If you go 'first-come first-served' online, then many of the first in line will be scalpers selling on the tickets at very high prices to those who couldn't press refresh quick enough, or were at work. If you allow everyone who wants a ticket to apply and then draw the winners out of a hat (a lottery, used by Wimbledon and other events), many of those in the hat will be scalpers (or touts) and once again those who actually want to be there, have to pay through the nose, because they lost in the ballot.
    Ticketmaster's new scheme, seems to be to legitimize touting and pricing tickets out of the reach of those who want to attend the event, instead of preventing touting.
    Some might say that this is just the free market at work, but normal people (more important normal families) wont be able to make it to any major events, under the two schemes above they at least have the chance to be there.

    It seems to me that the most obvious way of making sure that there is a minimum of black market activity (you will never eliminate it) is to sell the tickets with the intended recipients name and check ID on entry to ensure the name of the person taking the seat is the one on the ticket.

    --
    If this were really happening, what would you think?
    1. Re:The 'free' market. by flooey · · Score: 2, Informative

      It seems to me that the most obvious way of making sure that there is a minimum of black market activity (you will never eliminate it) is to sell the tickets with the intended recipients name and check ID on entry to ensure the name of the person taking the seat is the one on the ticket.

      Just so you know, at least in the US, ticket scalping is perfectly legal absent a specific law against it (which some states do have, but not all). So, in many cases, this isn't black market activity, though it might be considered bad form.

    2. Re:The 'free' market. by 16K+Ram+Pack · · Score: 1
      Why should "normal families" have a ticket to a premium event? It's a very restricted supply with huge demand, and selling a Wimbledon final ticket for less than £100 is just ridiculous.

      Look at it this way, where's my right to a Ferrari, or my right to drink an '82 Chateau Latour? After all, I'm a big wine fan, and probably know more about it than many of the people who get to afford it.

      We're not talking healthcare, food, education, books or transportation here. Things that might reasonably be considered as worthy of a debate about market failure. Concert tickets to major events are something that people can live without, and there are plenty of alternatives.

    3. Re:The 'free' market. by Anonymous Coward · · Score: 0

      Why should "normal families" have a ticket to a premium event? It's a very restricted supply with huge demand ...

      Why? Why? Because we need our bread and circuses, dammit, that's why! If us plebeians can't go to see our favorite musical acts and such we might just be forced to confront the fact that rich people take all the good shit and leave nothing for us, and as you know, that leads down a long straight road to angry mobs dragging rich people out of their mansions and stomping them into the gutter.

        (Me, I can't wait. I've got a pitchfork in the attic and everything. "Pardon me, are you the Tsar? Oh, really? BANG! BANG! Take that, ya nazi!")

    4. Re:The 'free' market. by Anonymous Coward · · Score: 0
      It seems to me that the most obvious way of making sure that there is a minimum of black market activity (you will never eliminate it) is to sell the tickets with the intended recipients name and check ID on entry to ensure the name of the person taking the seat is the one on the ticket.
      That is exactly how the Glastonbury festival done things last year. When ordering you had to state the name of each person for whom the ticket is intended, and that person then had to take photographic ID (such as a driving licence) with the name matching the ticket. No match = no entry. To prevent touting the name couldn't be changed, but if a ticket holder later discovered they couldn't go to the event the ticket could be returned for a refund, to be later re-sold at face value by the organisers.
  27. I'd be fine with this if... by SetupWeasel · · Score: 1

    tickets for events could be bought at an auction discount for events that aren't in high demand. I say that if they want to play the market for the popular tickets they should be forced to deal with the same system for the less popular.

    I hate this brand of capitalism that always favors the corporations.

    1. Re:I'd be fine with this if... by 16K+Ram+Pack · · Score: 1
      I hate this brand of capitalism that always favors the corporations.

      It doesn't "favour the corporation". They're offering something for a price. Don't like it, don't pay it. I wouldn't mind going to see the UK F1 GP, but I'm not paying £100 for it. So, they don't get my money. Of course, if they drop the price to what I will pay, then I'll go for it.

      Trust me, no-one wants an unsold ticket. It's really bad business.

  28. No other options? by Sterling+Christensen · · Score: 1

    It also eliminates the possibility of getting a decent seat by waiting in line or being lucky.

    Only if Ticketmaster has a monopoly or it catches on with all the other competitors. Without most of the players in that market colluding to act in unison, the ones trying it won't have much luck because people will just take their business elsewhere.

    BTW: Are ink cartridges more expensive than they used to be? I was talking to a friend about collusion, and she corrected me and said no they didn't used to be cheaper. Really? (I've never owned a printer.) Is there a better contemporary example?

    1. Re:No other options? by 16K+Ram+Pack · · Score: 1
      Flights in the EU are dirt cheap compared to what they were 20 years ago. Years ago, there was basically a cartel on routes. The national carriers of the departure and arrival countries had the route, and the price was astronomical.

      The EU decided to open up the market, and in came airlines like Ryanair and Easyjet, and took them on.

      To give you an example. 25 years ago, I flew one way from Bordeaux to London. Cost something like £130. I can get a one-way for about £50 now. In real terms, that's about 1/10th of the cost then.

  29. Festivals by twattock · · Score: 1

    I'd much prefer to go to a festival and see a huge range of bands rather than be scammed for the one band who may not perform so well on the night. Reading, Glastonbury, Leeds... we're spoilt for choice really =O)

    --
    Sig sig go away come back another day
    T.U.G.
    1. Re:Festivals by bbrack · · Score: 1

      Since ticketmaster handles the ticket sales for a lot of the festivals (well, the ones in the states anyway) you'll still be stuck paying 15-25% surcharges on all the tickets

    2. Re:Festivals by meringuoid · · Score: 1
      I'd much prefer to go to a festival and see a huge range of bands rather than be scammed for the one band who may not perform so well on the night.

      Spot on there. I go to gigs all right, but not huge ones. The superstar acts I see at festivals. Brian Wilson at Glastonbury last year, Green Day at Reading the year before just after we'd bottled 50 Cent off stage, Blur the year before that... It's the only way to do it.

      Now, if you'll excuse me I'm beginning to suffer severe Glastonbury withdrawal symptoms. Only cure, to sit in a green space smoking something of questionable legality and drinking strawberry cider...

      --
      Real Daleks don't climb stairs - they level the building.
  30. Libertarian Slashdotters by PhantomHarlock · · Score: 0, Offtopic

    I find all the recent comments about libertarian slashdotters funny. I've been reading Slashdot since a little after it's inception and I've found that it's the same people - they've just grown up and left college. Everyone is a socialist in college. In the early days, Slashdot was vehemently left leaning.

    Try starting your own business, you'll rearrange your priorities very quickly. It's not like a religion where you have to be converted by reading books or listening to a talk. (people like to bring up the Ayn Rand card all the time...) Though I do admit Heinlein incorporates basic free market principals and spins good yarns at the same time...

    -M

  31. Will it work in reverse? by FunkSoulBrother · · Score: 5, Funny

    Will I be able to get an unsold seat at a never-sold-out event like a Minnesota Twins baseball game for $1?

    1. Re:Will it work in reverse? by n6kuy · · Score: 4, Funny

      You only want a buck?
      Make them give you at least $5 to take the ticket off their hands.

      --
      If you disagree with me on social issues, then it's pretty clear that you are a narrow-minded bigot.
    2. Re:Will it work in reverse? by Jtheletter · · Score: 1
      Will I be able to get an unsold seat at a never-sold-out event like a Minnesota Twins baseball game for $1?

      Not sure why you got modded funny, hopefully part of that mod is insightful. I'm willing to bet they will not follow a true supply-demand model and will insist on a floor for all ticket prices, likely the still rediculously high price that a ticketmaster ticket works out to once their multitude of fees is tacked on. They will of course tout that this new sales model is based on supply/demand and give reasons like recouping base costs incurred as to why they will have a price floor. But even for events that have already made them a profit I'm sure you still won't see that price floor go away on the crappier seats even if it means leaving some seats unsold. It's not entirely about maximizing profit, it's also about maximizing control.

      --
      -- I'm not a pessimist, I'm a realist. It's not my fault that life sucks so much. --
    3. Re:Will it work in reverse? by whoop · · Score: 1

      Actually, the auction starting prices are a bit higher than the normal ticket price. The only heavily advertised event local I could think of was the American Idol tour, so I'll use it as the example. Under the normal ticket pricing, it says they are $37, $47, and $67. They are auctioning off some first and second row seats, starting bid $80 with bids currently $120 and $100 respectively. So, from the start they are scalping, and letting it go higher from there.

    4. Re:Will it work in reverse? by jcnnghm · · Score: 1

      But of course they'll sell you the ticket for a dollar. It's the $4.50 "convenience" charge, the $2 order processing charge, and the $4 e-mail ticket delivery charge that are going to get you.

      This is exactly why my $40 Preakness ticket came out to be $50.50 after Ticketmaster got a hold of it.

      They should invest in some lube, skip the auction software.

      --
      You don't make the poor richer by making the rich poorer. - Winston Churchill
    5. Re:Will it work in reverse? by leland242 · · Score: 1

      In fact, they use to do just this - they had it set up on ebay - this is a link to the feedback of the account: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeed back&userid=getaccess&item=-1&frm=1883

      looks like they stopped in 04.

    6. Re:Will it work in reverse? by Emetophobe · · Score: 1

      According to wikipedia:

      Although Ticketmaster's market share remains over 50% of total sales for tickets in the United States, the ready availability of web-based ticketing software and the decline of its outlet network have combined to keep its overall sales from growing in 2004 and 2005.

      Major League Baseball's acquisition of rival Tickets.com in 2005 marks the most recent significant organization moving away from using Ticketmaster's services.


      Looks like the MLB no longer uses Ticketmaster, or atleast, not primarly.

  32. True capitalism by RSevrinsky · · Score: 2, Insightful
    Most people in the western world aren't used to it, but this is pure capitalism even at the micro level. It shouldn't surprise anyone that the market price for any commodity is self-normalizing -- which is to say, the price you pay is the price the market will bear. We're already used to this when buying from private individuals, such as buying/renting a home, second-hand cars, or garage sales. It's only when dealing with a retail establishment that we expect all items to have a clearly labeled definative price tag.

    Besides Ticketmaster, Broadway shows have also instituted "premium" ticket pricing (up to $400+ a ticket!). If someone's willing to pay that price, more power to them. If the new economy of ticket pricing puts the tickets out of range for most patrons, that's fine by me. The market will provide more local, "lower-scale" entertainment -- more regional theater, more minor league ballclubs, more local bands and performers -- all within reach of the average audience.

    For entertainment (at the very least), a free market can correct itself in very short order.

    - Richie

  33. Convenience Fees by SlashdotOgre · · Score: 1

    I'm curious how much of a "convenience" charge will be tacked on to an autioned ticket. It's already bad that they charge almost $10+ for the convenience of buying a ticket online, then charge another $2.50 for you to be able to print out a ticket. I'm of the opinion that in the case of an auction, the convenience of buying online decreases and I should be charged less but something tells me ticketmonster disagrees...

    --
    Sadly, PS/2 was yet another victim of USB, which doesn't care what you plug into it, the electrical slut.
    1. Re:Convenience Fees by electric_penguin · · Score: 1

      I support a goverment mandate that would limit the Convenience fee + handling charge per ticket must be less than 10%. (and no more than a dollar to mail it to me USPS).

      I support selling $1000 front row seats if I can get a $50 seat in the balcony that doesn't come with a $10 "Convenience Fee" attached.

  34. You hit it exactly. by raehl · · Score: 2, Insightful

    When tickets are auctioned, the amount of money made by the act is more closely related to the number of people who want the tickets.

    When you have a lot more money coming to you based on the number of fans you have, it becomes much more tempting to release your music for free to make it back on the concerts.

    The better technology gets at distributing bands' music for them, the more attractive this gets.

  35. Fine by me.... by Cryptnotic · · Score: 2, Informative

    The ticket agents (scalpers) have networks of people (smurfs) who buy tickets for them to the desriable shows. When ticketmaster limits sales to 2 tickets per address, they don't really affect the ticket agents because the agents each have dozens of smurfs buying tickets. That's why popular shows sell out within 5 minutes of going online on ticketmaster.com. I can see what the idea is here. If the ticket agents had to compete with the fans on the same level, then the advantage would go to the fans. Currently, the ticket agents are gaming the system to get the best tickets for themselves and then mark them up at a high price to the fans. If fans could buy tickets at the price the ticket agents would pay, it would put the ticket agents out of business.

    Of course, I'd rather see a real competitor to TicketMaster.

    --
    My other first post is car post.
  36. Re:The guy is absolutely wrong, by a long shot. by sethstorm · · Score: 2, Insightful


    Ticketmaster has every right to dictate their business model. And I have every right not to buy from them. I applaud his efforts to take back money lost to middle-men nipping at his heels. As long as the market will bear those prices - then go for it. This means that concerts will increasingly become the past time of the rich, yes, and they will leave some of their best fans, the teenagers, out in the cold. If there's enough blowback they might go back to the 'wait in line at 8am on Sunday for cheap tickets' model - but not if they are making good money.


    Strange that things are always good to do when you've thrown ethics out the window and they're bad if you try to replace ethics in economic activity.

    Ticketmaster is once more proof positive that "free market" systems can fail. Start with the allowance of an endgame that is rewarded inversely of what ethics you practice, back it up with a hollow "it's a want, we arent pointing a gun to your head" justification, and you have market failure.

    Regulation is all that is needed - and enforce it, even if it is unprofitable. Even things that are pure wants deserve protection. Just be sure to lock out the lobbyists out of the process, to ensure that the regulation isnt watered down.


    Perhaps some alternatives will spring up to fill the gap.

    Not in my lifetime- that's going to be quite a long one presuming ethics still is present in the economics of healthcare (given that it left us this year).

    --
    Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
  37. Somebody want more money by KarMax · · Score: 1, Informative

    Maybe this is not a big deal, it's just "Ticketmaster", but everything has a beginning.

    I think that the "new" system, only generates more profit (everybody knows this :P )... the tickets will have the "same" minimal prices (maybe somebody save some bucks some day), but they catch that people who buy tickets at EBay (at least a big part).

    If Ticketmaster have the infrastructure is a really good move.
    Some ppl pay more than 5 times (even MORE) the "original price".

    Take a look at Madonna:
    On Ticketmaster
    and
    On eBay

    --
    Rock and Roll
  38. aside from the obvious reaction of shock and anger by muel · · Score: 1
    ...there's also a certain sense to this, which the article digs into to some extent. Really, I don't think the asshole who has a special system logging into and dialing Ticketmaster to acquire the best seats for scalping deserves to make a profit just because the public is willing to pay the extra overhead. I don't think Linkin Park deserves that much $, either, but somebody thinks they do. May as well feed the band's drug habit rather than the annoying scalpers'.


    Of course, this system would be fine and dandy if the opposite end of the spectrum worked out--where people could get ridiculously cheap seats for undersold concerts ("Hey! We're gonna see Candlebox for 25 cents a pop"). Something tells me that Ticketmaster hasn't yet implemented the falling-price system for these forthcoming auctions, however. They hint to "fluid" prices, but the premise of the article is about raising ticket prices--not lowering--and that's for a mighty good reason.


    In the end, it's a sucky prospect, and it's the market's damn fault. Way to blow it for the real fans, lazy scalper-lovers.

  39. Ticketmaster is going to have to cut acts in by DeadPrez · · Score: 2, Insightful

    Performers aren't going to be very happy their fans are going to be treated on a two track system, which obviously further alienates the regular working class fanbase. I imagine some shows can be bought off with the lure of extra revenue sharing, but I also think most artists recognize the good duty and sense to undermine structural societal shifts of this nature.

    Pay attention as arguments and policies designed for 'free'ing the market continue to wither those 80% who are labor-dependent. And by that I mean you without a portfolio that has you set for life. The era of the post-WWII/New Deal is over and the consequences for being you and your children will only grow harsher.

    I kid, I kid. This is a great idea. Anyone know if Ticketmaster is a public company? Ack.. I may have just given away my scheme to make it to the other 20%.

    1. Re:Ticketmaster is going to have to cut acts in by RexRhino · · Score: 1

      Performers aren't going to be very happy their fans are going to be treated on a two track system, which obviously further alienates the regular working class fanbase.

      Ticketmaster takes a percentage of the gross, usually along with a small flat fee (negligable if you are a decent sized act). Performers might well be very happy with this, as a good chunk of the money goes to the performers (or the promoter who pays the performer). I don't know for sure, but I think that this might even be optional - so your performer or promoter could opt out of it. And it would not be a viable system for many shows (which just have general admission anyway). So this is not nessicarily something that is being "forced" on performers, but a new option for them to use.

      Pay attention as arguments and policies designed for 'free'ing the market continue to wither those 80% who are labor-dependent. And by that I mean you without a portfolio that has you set for life. The era of the post-WWII/New Deal is over and the consequences for being you and your children will only grow harsher.

      There has never been as many regulations, or taxation (excluding WWII), or government spending (including for social programs) in the U.S. as there is now. The idea that the U.S. is becoming more free-market as time goes on it absolutly false. Government in the U.S. consumes more than half of GDP - that is more than so-called "socialist" countries like Sweden. Per capita social spending in the U.S. is higher than Sweden, Canada, Finland, and all those supposedly "socialist" countries. You realize that G. W. Bush is more socialist than Hugo Chavez by any objective measure, right? (increases in percentage GDP for social spending, increases in per capita social spending, increases in social spending as a percentage of budget, etc.) Government in the U.S. has actually surpassed the Soviet Union in control/consumption of GDP.

      So please don't blame the decreasing standard of living in the U.S. on a lack of government regulation or "New Deal" social programs, but regulation and social spending is at an all time high in every objectivly measurable way.

    2. Re:Ticketmaster is going to have to cut acts in by DeadPrez · · Score: 1

      Well regulations on the books and regulations enforced are two completely different things. Enforcement has ebbed which I am sure you are well-aware of. As far as the New Deal, I was not talking about in the regulatory sense. I'm talking about the "land of plenty" sense. The threshold of pain has increased for the middle class over the last 60 years be it the shifting of the tax burden to income tax, to the lack of anti-trust enforcement, to the out of control cost of healthcare. Entertainment prices are just a subset of the problem. But perhaps one the public can actually understand.

      But seriously, this article was like 3 years old so I have a feeling most artists already have rejected this Ticketmaster plan as I haven't run into it anecdotally.

  40. Going to? by tuxlove · · Score: 4, Interesting

    They already do auctions for the best seats. Where has the author been? I just bought some tickets this way a few weeks ago, and it's a total scam. They also end the auction one day *after* general ticket sales, so if you don't win that auction, you get nothing. Totally evil, and designed to make you bid to the max so you don't get left in the cold. I really wanted to see that concert, though (I rarely find one I want to see), so I bid high just like they wanted.

    1. Re:Going to? by Chris+Pimlott · · Score: 1

      Oh, one interesting side effect of this which work out nicely for me. I was trying to get general admission tickets to a show, but they sold out pretty quick and I thought I missed my chance.

      Then they put a large batch up for auction. I think this was one of the first ones and they seriously miscalculated, because they had literally hundreds of tickets up for auction and the high bids barely budged over the minimum.

      So I suspected they didn't sell nearly as many in the auction as they thought. I bided my time and kept checking back, and sure enough, sometime a couple of weeks after the auctions had ended, a new batch of GA tickets became available to buy at the normal price.

  41. Not much argument here.... by jemenake · · Score: 0, Troll

    It's they're product, and they're entitled to try to maximize revenue from it. This isn't unlike how airlines charge different fliers different amounts based on whether they're business travelers (spending freely with the company's money and not wanting to spend the weekend after the conference away from home) or vacationers (tight on money and often just going for a weekend). Price discrimination takes many forms... and some of them are fairly nuanced. Holding an auction is a fairly blunt way of going about it, but it's a legitimate business practice.

    Now, I'll also point out that I sometimes scalp tickets. A local county fair usually has some very attractive acts that all go on sale on the same morning. If there's an act that I want to see (so I'm in line overnight, anyway...), then I'll buy the max they'll allow me for each act and then I sell them on eBay. My justification for doing this is that... without scalpers, those with more time than money (ie, students, slackers, etc.) would get all of the great seats. Scalpers allow those with more money than time (lawyers, doctors, etc.) a chance to get good seats, too. So, everybody gets a chance.

    Before you say that I was just trying to justify my greed, I'll point out that the part about this that I do have a problem with is that it freezes out the first group I mentioned... those with more time than money. So, I think the auction is no better than having everyone stand in line. It would be nice to see some blend, where some of the tix went for auction and others were for people willing to do something incredibly boring for a long time.

    1. Re:Not much argument here.... by Anonymous Coward · · Score: 0
      It's they're product
      And your a fucktard.
    2. Re:Not much argument here.... by 16K+Ram+Pack · · Score: 1
      To be honest, I wouldn't bother worrying about morally justifying it. The bottom line is that someone is selling something below what the market will bear.

      I always hear this when Wimbledon final tickets get sold, and people who pick up £50 tickets sell them for £1000. Sorry, you priced it too low, deal with it.

      We don't call people who speculate in property or the stock market "scalpers", but "investors".

  42. might be an improvement really by sentientbrendan · · Score: 2, Interesting

    Ticket prices will go up initially... but I suspect that in the long run this will give a shot in the arm to theaters, which have been doing poorly and ending up doing a lot of annoying advertising. If this works out well for them, they will end up building more theaters and the initially high prices may drop...

    What does worry me is that they will try to game the system. With anonymous bidding run by ticketmaster it would be pretty easy for ticketmaster to bid on its own tickets to boost the price, then if they accidentally win just award the ticket to whatever real bidder bid the highest.

    If they did that, would it actually be illegal? Otherwise, it seems like something they almost should do to boost profits. They are beholden to their shareholders after all.

  43. A Long Time Coming... by DavidD_CA · · Score: 1

    I know this isn't the popular opinion, but I'm actually in favor of this.

    I've been very frustrated when the tickets I want are only available by "professional scalpers" on eBay. These people join fan clubs, get in line at 10am, and do whatever else they can to purchase tons of tickets just to resell them.

    The end result is that for me to get decent seats I have to pay the scalper. I would much rather have the artist get that money, even if it means TicketMaster keeps half.

    Am I upset about all the crazy fees TicketMaster gets for "convinience"? Sure. But that's nothing compared to the markup a scalper gets.

    --
    -David
  44. Ripoffmaster by Scudsucker · · Score: 1

    Just when I think Ticketmaster has hit rock bottom in corporate greed, they find a new way to put the screws to consumers. Their last invention was ticketFast, which would let you print off tickets at home...for a price. According to the NY Times article, it would cost you between $1.75 and $2.50 to do Ticketmaster the favor of using your own printer, paper and ink to print off tickets so they woudln't have to. You can go buy a ticket and have to pay over $16 in fees these days.

    One reason why we need regime change here in the U.S. is so we can get a DOJ that doesn't look at anti-trust laws with distain. Ticketmaster should either be broken up or forced to include all fees in the advertized ticket price.

    1. Re:Ripoffmaster by 16K+Ram+Pack · · Score: 1
      Next thing you'll be demanding fillet steak for the same price as rump.

      Really, don't like 'em, don't shop there. Personally, Ticketmaster events don't appeal to me very often, and when I've gone through and got the fees up, I've once been so disgusted, and it tipped what I was willing to pay, so that I abandoned the sale. Whilst the fees aren't up front, you see them during the ordering process. You have that choice.

    2. Re:Ripoffmaster by Scudsucker · · Score: 0, Flamebait

      Next thing you'll be demanding fillet steak for the same price as rump.

      If you're going to be a tool, at least get an argument that isn't stupid. What I don't want to do is come in and buy a rump roast steak at the advertized rump roast price and walk out having paid fillet prices, and then some. Especially when I get charged a fee to do Ticketmaster the favor of printing my own ticket and saving them all of their printing and labor costs.

      Really, don't like 'em, don't shop there. Personally, Ticketmaster events don't appeal to me very often, and when I've gone through and got the fees up, I've once been so disgusted, and it tipped what I was willing to pay, so that I abandoned the sale. Whilst the fees aren't up front, you see them during the ordering process. You have that choice.

      No, you DON'T have a choice. If you want to go to just about any concert in any sized arena, or just about any sports game, you have no choice but to use Ticketmaster. At an venue that was likely paid for using your tax dollars. Ticketmaster is a monopoly that engages in blatantly false advertizing. If a concert ticket is advertized $45, it had better be $45 plus sales tax, not $45 plus another $15 in "fees".

    3. Re:Ripoffmaster by 16K+Ram+Pack · · Score: 1
      If you're going to be a tool, at least get an argument that isn't stupid. What I don't want to do is come in and buy a rump roast steak at the advertized rump roast price and walk out having paid fillet prices, and then some. Especially when I get charged a fee to do Ticketmaster the favor of printing my own ticket and saving them all of their printing and labor costs.

      So, at what point in the checkout process did you not see the full Ticketmaster price? I bought some tickets recently, and quit out when I saw the ludicrous "fees".

      No, you DON'T have a choice. If you want to go to just about any concert in any sized arena, or just about any sports game, you have no choice but to use Ticketmaster

      There's your choice. Go or don't go. Obviously, the people putting the event on are happy to use them, even if you are not. You don't need to go and see a major sports game, any more than I need fine burgundy. There are plenty of ways to be entertained.

    4. Re:Ripoffmaster by Scudsucker · · Score: 1

      So, at what point in the checkout process did you not see the full Ticketmaster price? I bought some tickets recently, and quit out when I saw the ludicrous "fees".

      Because that is false advertizing, and false advertizing is lying.

      There's your choice. Go or don't go. Obviously, the people putting the event on are happy to use them, even if you are not. You don't need to go and see a major sports game, any more than I need fine burgundy. There are plenty of ways to be entertained.

      No. Taxpayers should be able to go to an event at a venue that their tax dollars built for the advertized ticket price, not the advertized price +50% in "fees" to a middleman. This wouldn't be a problem if they were forced to include all fees in the ticket price, or if Ticketmaster was not a monopoly, but that's not the case.

    5. Re:Ripoffmaster by 16K+Ram+Pack · · Score: 1
      Taxpayers should be able to go to an event at a venue that their tax dollars built for the advertized ticket price, not the advertized price +50% in "fees" to a middleman.

      Sounds like a valid complaint.

      So, what you are really saying here is that the people running the venue paid for by tax dollars are stiffing you by using Ticketmaster as the agent? Maybe, you should speak to someone in government about the misuse of taxpayers money?

  45. Re:If you cant beat them, you have too much ethics by zakezuke · · Score: 4, Insightful

    Guess they were wanting a piece of the pie that scalpers normally would get.

    At least with scalpers, while illigit, are working hard to make that buck. They stand in line, they shell out money for tickets, and resell them. They peform a useful service for those of us who can't stand in line... and that service is worth a few bucks to say the least. Better yet often times for overpriced over hyped shows they sell them at a huge discount. For example the Who's tour for their album Next seemed to have more scalpers than attendees... as also was the case for the U2 ZooTV tour.

    Ticketmaster on the other hand is working with venues to artificaly infact the cost of tickets that normally would be flat rate. Call me silly, but I prefer the scalpers. It's income for the otherwise unemployed, and it sure beats selling things that are outright illegal and very much harmful like *crack*.

    --
    There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
  46. Couple "quibbles" by mrscorpio · · Score: 1

    1. I'd be ok with this ALL tickets were auctioned, bringing the very real possibility that the last row of the 3rd bowl tickets could go for $5 (just as front row goes for $1000). The average price would still probably go up for the popular stuff AND Ticketmaster and the artist/sporting event retain a higher amount of the profits for the premium tickets. Plus average bums who would be happy just to be there finally could afford to do so on a more frequent basis. Everybody wins (unless you're an unpopular event that nevertheless still sells a decent amount of tickets or even sells out above market value).

    1a. However, the possibility of the $5 last row ticket is exactly why Ticketmaster DOESN'T do this. They would say that's unacceptable, cheats the artist by cheapening the "event", blah blah blah, ignoring all the other factors increasing revenue and profits listed above. Just like record companies pushing for "variable pricing" on iTunes is not about keeping the average at $0.99 or dropping some tracks below that point.

    2. What surety do we have that Ticketmaster (or somebody, choose your villain) won't pump up these auctions if they find prices "lagging" below expectations, or no matter what? eBay has a lot more of a "neutral" stance to try to prevent this from occuring in my mind, because their profits are not positively affected by scamming brokers pumping up the price; at least, not to the direct effect it will have on Tickemaster's profits.

    3. Wouldn't this make scalping laws irrelevant? Why would it be illegal to purchase a ticket in a publically accessable auction and then "flip it" at an even higher price? Or buy a bunch of those $5 tickets and sell them at $10. This happens every day on the stock market, which is essentially what Ticketmaster is aiming to become: The Charles Schwab of event tickets.

    This is one of the most disturbing ideas I've heard about in a long time. They're limiting the number of fan club tickets sold (at least, according to Pearl Jam's fan club management), they're raising the price and number of fees for no discernable reason, and any reasonable person can see that they have a larger monopoly than Microsoft and are leveraging it even more with business practices like these.

    There really needs to be an artists' revolt here. Most of their money comes from touring because they're already screwed by the RIAA.

    Monopolies suck.

  47. Capitalism is a real system by karzan · · Score: 1, Interesting

    Capitalism is a real system, economics is a theory about that system. In the real system of capitalism, i.e. what really exists, there is no such thing as perfect information, perfect competition, market clearing equilibria, non-sticky prices, etc. Arbitrage (e.g. scalping) is rampant. Monopoly power is rampant. That IS capitalism. Maybe you have some kind of dream idea of some kind of capitalism (like 'warm and fluffy capitalism') where everything works perfectly, but if we're talking about the real world, this is as smoothly functioning as capitalism gets.

  48. Negative? It's well deserved! by sethstorm · · Score: 1

    The tickets go at the price people are willing to pay.

    Willingness or lack of a "need" are not valid forms of consent to exploitation. Just apply a non-scalping regulation at the highest level that covers this kind of case and any "regulatory fee" endruns. Then we can talk about things being fair.

    Only in the "free [to exploit] market" do you get promotion of ethical bankruptcy over ethical actions.

    --
    Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
  49. Don't agree by Mindjiver · · Score: 1

    I have bee reading Slashdot since the beginning, as my uid shows, and I feel the opposite way. That is, in the beginning the readers, or at least the commentators, on slashdot had a libertarian slant. But during the last few years more and more statist and socialist ideas have come to dominate.

    This truley saddens my as I live in a country that has been totally dominated by socialist ideas for all its democratic life and I would not recommend it to anyone seeking liberty or freedom.

    --
    I know not what course others may take; but as for me, give me liberty or give me death!
    1. Re:Don't agree by keraneuology · · Score: 1
      From TFA:

      "The band's biggest fans ought to have the best seats, not the band's richest fans," said Tim Todd, 47, of Kansas City, Mo., who used ticketFast recently to buy tickets for a concert by the rock group Phish.

      That's about as socialist of an idea as you can get - that desire should trump means in the purchase of goods and services.

      It ain't just /. that is leaning to the left... it is the way the nation is leaning as a whole.

      --
      If the g'vt kept the data on you that google does you'd better believe you'd be calling it "doing evil"
    2. Re:Don't agree by Anonymous Coward · · Score: 0

      It ain't just /. that is leaning to the left... it is the way the nation is leaning as a whole.

      It is because of that bleeding heart liberal George Bush! Guantanamo should be user pays!

  50. This is already in place (and not a big deal)! by kaptron · · Score: 5, Interesting

    Ok, first of all, as many people have already pointed out (but few seem to notice), this article is from September, 2003.

    In any case, their auctions are not replacing their current ticket selling system, it is just a way for them to make some extra money, and people to be able to score a few last minute tickets at prices that they would be paying scalpers anyways (so basically it is just a way for ticketmaster to make more money). For certain big-name concerts they apparently hold a few sets of tickets and auction them off after the rest of the tickets have sold out. I regularly get concert updates from ticketmaster and it seems like once every month or so there is one of these auctions (the last few I remember are Roger Waters, Red Hot Chili Peppers, Madonna...), and they have rarely been of any interest to me... for one thing, these are the kinds of concerts which often have face value prices of $100+ to begin with.

    I think most everyone here agrees that ticketmaster has way too much of a monopoly over ticket sales, and their fees are ridiculous. But this whole auction thing is nothing new, and it just moves some money from money-grubbing scalpers to money-grubbing ticketmaster executives, and hardly changes anything. The fact that nobody here seemed to notice that this auction thing has already been going on for some time pretty much proves my point.

  51. Way to lose atmosphere. by leenoble_uk · · Score: 0

    I can't imagine many bands being happy in a situation where the front ten rows of every gig is filled with overweight corporate businessmen in their forties and their precious little princesses with their Gucci handbags. You know it's coming. Every gig I've been to in the last few years has had more than its fair share of people who are only there so they can call everyone in their phone's address book to inform them that they are there and that therefore they are cool, whilst paying no attention to the people on stage 'cept to film them with their stupid f-ing phone cameras to prove that they were indeed there.

  52. "Scalping" indeed. by n6kuy · · Score: 1

    I live in northern New Mexico, you insensitive clod!

    --
    If you disagree with me on social issues, then it's pretty clear that you are a narrow-minded bigot.
  53. Ticketmaster shooting themselves in the foot? by Hellasboy · · Score: 4, Interesting

    On one hand, we have Ticketmaster selling tickets tickets for 1k that otherwise would have been scalped for 1k. The difference here is that the band now gets some of that 1k instead of a person with connections in the office.

    BUT Ticketmaster is doing this in an auction format. Something that scalpers already do on eBay. Couldn't it be possible that the bands just avoid Ticketmaster's probably 40% (I'd think it would be even more) comission and just put them on eBay themselves for a substantially reduced cost?

    I'd imagine that it wouldn't be that difficult for eBay to implement a system just for concerts. I mean, I imagine that most of Ticketmaster's business is online anyways, eBay is a lot more popular and could easily promote and develop something for tickets.

    I mean, the only benefit I can see Ticketmaster has over a tickets.ebay.com type setup would be the physical presence at a few locations... but I believe they hire a different company for that (at the venue). How hard would it be for companies that already sell Ticketmaster tickets to create a business account on ebay to purchase set-priced tickets for customers and print them right there?

    --

    "Tread softly because you tread on my dreams"
    1. Re:Ticketmaster shooting themselves in the foot? by Anonymous Coward · · Score: 0

      well dont forget that ticketmaster is also responsible for printing of the tickets and verification at the venue. Ebay would need to make quite an investment to get in.

    2. Re:Ticketmaster shooting themselves in the foot? by vecctor · · Score: 1

      I believe bands are FORCED to use ticketmaster in order to perform at certain locations and venues. This isn't a matter of them having a choice if it made more economic sense. Bands would definetly not use ticketmaster if they could get around it.

      --
      Why, yes I have been touched by His noodly appendage. And I plan to sue.
    3. Re:Ticketmaster shooting themselves in the foot? by swordgeek · · Score: 1

      The problem is that tickemaster has ties and agreements in place with promoters, advertisers, and venues. If you want to hold a concert at stadium "x" then you WILL use Ticketmaster. End of story.

      --

      "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
    4. Re:Ticketmaster shooting themselves in the foot? by filmotheklown · · Score: 1

      You fail to realize that Ticketmaster has EXCLUSIVE rights to sell tickets at most venues that it has tickets for. Therefore, as the artist, you can not book a show at say the Hollywood Bowl without going through Ticketmaster. If you're a large, popular act, you can not book a national tour without Ticketmaster being involved. This is certainly the case at all 'largish' venues, and is becoming so with even the medium to small venues, (but not the smallest, since there's no money in it.) As more and more venues became 'Ticketmaster' venues, it forced the other large venue to fall in line. When Ticketmater purchased Ticketron many years ago, this game was essentially over.

      --
      Filmo The Klown
  54. Re:aside from the obvious reaction of shock and an by 16K+Ram+Pack · · Score: 1
    Why would Ticketmaster want to have empty, unsold seats?

    By the time you are a week from a gig happening, it's all in play. If Ticketmaster still have 100 tickets, would they rather they be unsold, in which case they make money, or sell them for a reduced price, and get something?

    If you had a spare ticket, would you sell it for $10, or say "no, I really want the $50 I paid", and find that the day after the concert, it went unsold?

  55. So what's the difference ? by smoker2 · · Score: 1
    Now, instead of just the scalpers charging inflated prices to end users, Ticketmaster is getting some more of the pie.

    There is still nothing to prevent a scalper winning the auction and then putting the tickets out on ebay for an even higher price.

    Oooh, snowball !

  56. Suggestion by krunk4ever · · Score: 1

    Maybe they can have both? Not going to suggest how they divide it up, but an allotment of the good seats will go as auctions, and the other allotment of good seats will go to those who were lucky and happened to be at the right place at the right time, or for those who waited 12 hours in line to get them.

    however, for those who got cheap tickets, they must prefill their name(s) and when they appear at the concert, their id has to match the ticket. sort of like airplane tickets. you can't really buy airplane tickets for cheap and resell them because you happened to get an early bird ticket home for a holidy. that way, they can make more money through auctions (for those who have the money) and for fans who don't, they can still get them at cheap prices given that they are okay with waiting in long lines or got lucky and be willing to show your id at the entrance.

  57. Times change, music industry should too by weave · · Score: 1
    OK, they now have HALF the answer. Think they'll figure out the other half?

    You can't copy the experience of a live performance and obviously there's a lot of value in it to those who are going and willing to pay insane prices. So that is a huge source of new revenue for artists and promoters while CD sales are tanking.

    They need to take the next step and think of pre-recorded distribution of material more of a promotional item to drive up demand for concert tickets. Let prices for CDs and online music drop to where it's no longer worth making fake copies and get it into people's hands. Then make those lazy-ass spoiled bands tour more often!

    The free market always has the answer. Let it guide you!

    1. Re:Times change, music industry should too by VoxCombo · · Score: 1

      It sounds nice, but ticket prices would have to skyrocket to cover the marketing expenses of a record label.

      As it stands, the record label takes NOTHING from live concerts, and they make all their money from CD sales (that's why the record labels' share of CD sales is much bigger than the artists'). If that income from CD sales went away, then there would just not be enough money to market on the national level. Marketing would be confined to a local or regional level by the show promoter, which may not necessarily be a bad thing, but it sure would be difficult to launch a nationwide tour without the support and marketing of a record label.

  58. Beating the Anti-Scalping laws? by PezJunkie42 · · Score: 1

    How does this work in states where it is illegal to sell a ticket for more than its face value? Although I guess if you're the one printing the tickets, you can make the "face value" whatever you want it to be.

  59. How long? by phlegmofdiscontent · · Score: 1

    How long until they decide ALL seats are the best seats and begin to auction them off? And will they still charge for "convenience"? Doesn't seem all that convenient to wait and see if my ticket bid won. I'm beginning to think I'll go back to the waiting in line model. I bought a $30 ticket to see Ministry that cost me $45 ($9 convenience charge + taxes and fees). I've never been able to determine how they calculate "convenience", as it changes even if it's at the same venue or at the same ticket price.

  60. Damn it by Steve+Mitchell · · Score: 1

    Damn it, who's going to buy my captcha solvers now?

    --
    -- Making computers see, hear, and think... http://www.componica.com/
  61. Scalping by Lord+Kano · · Score: 1

    No one has ever been able to explain to my satisfaction why ticket scalping is illegal. Ticket "brokering" is legal, but scalping is a crime?

    Scalping is a short term investment. If someone takes the time and money to buy 20 seats to an event, why shouldn't they be able to sell those tickets to people who want them? Why shouldn't they be able to charge whatever people are willing to pay for them?

    It's not like concert tickets are a life and death matter. People don't NEED them. In the days of $3.40 gallons of gasoline it's idiotic to tell people what they can and can't charge for tickets to concerts and sporting events.

    LK

    --
    "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  62. Holy outdated pop culture reference, Batman! by apparently · · Score: 5, Funny

    If too many people get ticked off at Menudo or New Kids on the Block for the incredibly high ticket prices perhaps these groups will find ways to play without having to use Ticketmaster.

    Menudo? New Kids On The Block? Incredibly high ticket prices? Let me be the first to welcome you to the future, young time-traveler! Reagan is dead, we're back at war, and there's 3 new Star Wars movies! Don't be scared by any of this; sit back, relax, and surf your way through our new "cyberspace".

  63. For at least 6 months... by Chris+Pimlott · · Score: 1

    Seriously. They did this for the 2005 fall NIN tour. That's the first one I'm aware of, so that's at least 6 months that they've been doing it.

  64. Can we officially call them scalpers now.... by haplo21112 · · Score: 1

    ...God damned f***ing Ticketbastard...This situation has gotten completely disgusting now. I live concerts, I love live music. However its alreay gotten to the point that I can barely afford to see some of the bands I like. I suppose its over now, I'll probably never be able to see another concert again. Its bad enough that the last one I went to I got tickets 3 minutes after they went on sale, and I was sitting in nowhere land...mind you these were pre-sale tickets through the band's web site!

    Can't we just go back to the days where you had to stand in line, and if you were first in line you got the best tickets!
    F***ing greedy a**monkeys!

    --
    Power Corrupts,Absolute Power Corrupts Absolutely, leaving one person(group)in charge is absolutely corrupt.
  65. Its Bull! by haplo21112 · · Score: 1

    The guy is not right and someone (I don't know who) needs to step in and take control of the matter.

    Actually lets use all this Homeland security crap for something useful. Tickets will only be issued in a persons name and ONLY that person can use them!

    --
    Power Corrupts,Absolute Power Corrupts Absolutely, leaving one person(group)in charge is absolutely corrupt.
    1. Re:Its Bull! by sh00z · · Score: 2, Interesting
      Tickets will only be issued in a persons name and ONLY that person can use them!
      Tom Petty's fan club just did this very thing, and they didn't need Homeland Security. They have cancelled thousands of tickets to upcoming shows that were bought by fan club members, and then re-sold to brokers/scalpers (more references here and here. As a matter of fact, their new policy is that the tickets can now only be picked up at will-call just before the show, with ID and the credit card on which the purchase was charged. No amazing new technology involved.
  66. cool place to work by Anonymous Coward · · Score: 1, Interesting

    I work at Ticketmaster. turns out to be a great place for a hacker. it's a very pro-Free Software place. all my work is on Linux, and I get to use Linux as my desktop system too. of the half-dozen programming jobs I've had, this is by far the most challenging and interesting.

    1. Re:cool place to work by skinnygmg · · Score: 1

      hook us up!!!

  67. Just don't go by rAiNsT0rm · · Score: 1

    I can count on one hand how many tickets to concerts/shows I have bought from Ticketmaster. I choose to support smaller clubs and more intimate venues. Ticket prices are more reasonable, the overall experience is better, and I have never waited hours in a line *hoping* to get a *chance* to buy a ticket.

    I know how hard it is though for some to resist seeing the new "American Idol" concert tour of barely talented marketroids, or the latest boy band, or lip-synching barbie doll... and to them I say auction away!

    --
    http://teasphere.wordpress.com - A little spot of tea
  68. old news by skinnygmg · · Score: 1

    i used ticketmaster last week, and "bid on auction" is already an option. http://www.ticketmaster.com/auction/02003C92BB47B8 53/1/ why does the article say late this year? between this and pre-sales, we (avarage joe) will never again get a decent ticket at a resonable price. i can't wait for the roger waters show :)

  69. I scored front row! by Chris+Pimlott · · Score: 1

    While I really hate scalpers, and I generally appreciate efforts to reduce their impact, I don't like systems like this that split up the ticket pool.

    Even though the scalpers are usually the big winners, I like the idea that if I care enough and get in line early, or get to the site right when the tickets go on sale, I have a shot at getting the best seats in the house for face price. I think that's a fair expectation - that if you buy your tickets at the earliest point, you stand to get the best possible tickets available to you.

    (While I admit I've never managed to get front row this way, I have gotten a good number of 2nd rows and usually can get something in the first 10)

    When you start splitting it up this way, it gets very confusing and unclear. Should I buy in the general sale? Wait to the auction? Or maybe the presales are better? People feel very betrayed when they make an effort to be the first in line and then find out that people who came later got a better deal.

    Anyhow, for the fans, it misses the point. The reason to crack down on the scalpers isn't because they take potentional profit from the artist, it's because they make it more expensive to see the show. Having Ticketmaster become the scalper doesn't help.

  70. EXCELENT Move!!! by alexgieg · · Score: 2, Interesting

    This is indeed excelent news! Fixed prices for shows have the same problems that fixed prices for everything else: either a) they're too much, so those people who can't afford the price simply don't go and you end up having empty seats, or b) they're too low, so more people than available seats are able to afford them and you end up having tons of people unable to attend the show.

    Please note that the above is the case even when you include scalpers in the equation. Why? Because in that case you'll have "x" seats scalped, and "y" seats unscalped, so at the same time "a" and "b": "a" for the "x" seats and "b" for the "y" seats. Only at the instant the show is beginning and the doors are closing the scalpers' prices drop to the middle point to fill the remaining few seats.

    So, by having the seats auctioneed way before the show, you solve almost all of the above problems, since the seat price will approach the best it can the ideal offer/demand equilibrium point. Of course this won't be always perfect, but even so, it will be better than what we have today.

    Now, I only wish movie theatres start doing this too. If you wish to see the movie the day it's launched, it's just that you pay a premium, with the added bonus of no queues. And if you're price concious with a very limited budget, you can simply wait until the price to drop enough to reach your price point. And in all of this the theatre owners would guarantee many more full houses compared to what happens today, thus more profit, what would in time prompt more theatres to open, thus dropping the prices again. Everyone wins.

    Many times (not always, of course) a free market approach is the way to go. This one is a clear example of such a case.

    --
    Conservatism: (n.) love of the existing evils. Liberalism: (n.) desire to substitute new evils for the existing ones.
    1. Re:EXCELENT Move!!! by alexgieg · · Score: 1

      In the second paragraph I forgot to add this: "Only at the instant the show is beginning and the doors are closing the scalpers' prices drop to the middle point to fill the remaining few seats, provided not enough people seeked their tickets, something rare but that I've already seen happen."

      Of coure, there're many, many cases in which even the scalpers' offers are below the demand, so prices keep going up and up until the doors close. Such lack of precision is due in great part for the lack of a standard way of doing the auction.

      --
      Conservatism: (n.) love of the existing evils. Liberalism: (n.) desire to substitute new evils for the existing ones.
  71. Older == worse hearing by Dr_Barnowl · · Score: 1
    ..volume 11

    This is a valid point, particularly if you are older. The sense of hearing diminishes with age, which should mean that older people are more tolerant of loud volumes. If "old" people are finding the concert unpleasantly loud, the chances are that it's actually doing permanent damage to your hearing.

    In retrospect, mabe it's so loud because the sound man has been cavalier with his hearing, and needs volume 11 to even hear the sound-check.....

    I find the same with movie theatres. Somewhere along the line, someone made it company policy that their wonderful new THX-certified sound sets weren't being used to the full unless the volume slider was jammed up against the stop. Either that, or it's a rather transparent attempt to overwhelm your sensorium during the advert trailers. Or they have adopted it to compensate for the increasingly rude and noisy moviegoers we have these days (damn, I sounded old there).

    It's still too loud. waves walking-stick agressively

    1. Re:Older == worse hearing by jedidiah · · Score: 1

      No, the problem with "volume 11" is that it distorts the sound. Trying to make the output of a rock band fill a 100K football stadium that was never really built accoustically for that sort of thing trashes the quality of the sound. A concert venue needs to be made for the purpose. This is why a 3 thousand year old hole in the ground built by ancient greeks can be a better venue than something built in Vegas last year.

                If you need "volume 11" your venue is 'broken'.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    2. Re:Older == worse hearing by Anonymous Coward · · Score: 0

      hehe. Then there are some of us who really do like our music to be very loud. It's insanely stupid because I'm knowingly doing permanent damage to my ears, but I like the music to be so loud so that rock concerts of that type are a full-body experience, and the music uses up all of my "concentration". I'ts difficult to explain, but there really is a different effect when the music is that loud.I've been to shows that are too loud, where my eardrums physically hurt. But rarely.

      Of course I certainly understand that this same high volume lessens the enjoyment for others. It just depends on the person.

      btw, I'm approaching 30. And I enjoy plenty of non-rock shows also, where I would never want the levels to be that high. :)

  72. What about cities with laws against scalping? by rockhome · · Score: 1

    Their are a few localities where scalping is illegal, and yet Ticketmaster is the monopoly ticket agent. How does this service apply in places with these laws? I wonder if Ticketmaster will be able to work around these laws by not assigning a "real value" to the seat. That may be interesting.

    1. Re:What about cities with laws against scalping? by psr+pickle · · Score: 1

      In most cities where it is NOT illegal to scalp tickets you'll find it is actually illegal to scalp on the venue property. For cities where it IS illegal then by doing it in auction form it is no longer considered scalping and the reason for that is that the demand is driving up the price and not the person selling it.

  73. Already Happened in Chicago by charliebear · · Score: 1

    For the Roger Waters concert this fall, ticketmaster had auctions set up. It was kind of stupid, because the end date of the auction was several days after the tickets went on sale, so if you *really* wanted to go to the concert, you either had to buy "regular" tickets (to make sure you got a seat), then bid on the auction seats, or you had to cross your fingers that you would win the auction, and bump up your bid to a price you may not have wanted to pay.

  74. Does this circumvent scalping laws? by gone.fishing · · Score: 1

    The state that I live in (Minnesota) has laws against scalping. The law as I understand it (IANAL) says that it is against the law to charge more for a ticket than the face value of the ticket. Since these tickets being auctioned off like this in essence have no face value until the auction closes, I wonder if this will be seen as a way to skirt the law legally or if they will find that it is illegal.

    I have always suspected that something underhanded goes on with many ticket sales anyway. I know that there are pre-sales and that many times sponsors get the best tickets (which are simply never offered up for sale to the public at all). Frankly, I've thought these steps to be pretty slimy. There are however always great seats available from out-of-state ticket vendors, the tickets are expensive but available if you want to pay hundreds of bucks for a fifty dollar ticket. How do these vendors get such choice seats to sold out events? How can they deliver dozens or even hundreds of tickets to medium to large venues for sold out shows? How can they do this time and time again? Something is crooked.

  75. Read parent comment all the way through by Maximilio · · Score: 1
    There is NOT a free market for concert venues. If a band wants to play, they HAVE to use Ticketmaster, becuase Ticketmaster bullies venues into not booking bands that won't use TM. Pearl Jam tried getting out from under them way back when they thought $50-$60 were unreasonable prices for concerts and were trying to get them back down in the neighborhood of $18.

    Sorry, if you can't be bothered to read ALL the statements in a comment please keep your ignorant opinions to yourself.

    1. Re:Read parent comment all the way through by Ingolfke · · Score: 1

      I did read the entire post. Read my response.

    2. Re:Read parent comment all the way through by Goaway · · Score: 1

      Welcome to the free, unregulated market. Choice and freedom are not in the best interests of the sellers, and thus they will stamp it out if given the chance. That's the free market.

      Some sort of unregulated market where sellers compete on equal footing is a silly and entirely unrealistic libertarian pipe dream.

    3. Re:Read parent comment all the way through by Maximilio · · Score: 1

      I did read your response, and throughout much of it you blithely ignored the primary statements of the parent comment.

  76. Re:If you cant beat them, you have too much ethics by Skapare · · Score: 2, Interesting

    So now Ticketmaster is providing you a service whereby you don't have to stand in line to get the ticket you want.

    Of course, the greed factor here is you have to buy the tickets ahead of determining whether the venue is going to sell well or not. And if it doesn't sell well, you'll have paid more than what you would have through scalpers.

    But at least the scalpers won't be losing (counting their time standing in line for you) money on overhyped events.

    Remember, in Capitalist United States, what's illegal for people to do, is OK for a monopoly corporation to do.

    --
    now we need to go OSS in diesel cars
  77. Hmm by rob1980 · · Score: 1

    They claim it's to eliminate scalping, but in truth it guarantees every seat will be scalped for the highest price with all the money going to ticketmaster.

    You silly goose, they're already doing this. What did you think those convenience charges were for?

  78. Bad For Brokers, Good For Consumers by ras_b · · Score: 2, Informative

    i hate to say it, but this is good for the consumer. when was the last time any of you tried to get good tickets for a REALLY high-demand show? it is impossible. I recently tried to get tickets for the Tool concert. At 10am when tickets went on sale, I was on 3 different computers, with an IE and Firefox open on each. At 9:59 I was hitting refresh on every screen. Guess what? I didn't get through once- not even for crappy seats. I ended up paying a broker $300 each for tickets.

    But here's the most annoying part: at 9am- long before tickets went on sale to the public, there were at least 30 tickets for sale on ebay. They were all brokers, and the all said "seats will be revealed at 10am." The brokers are not working hard for their $.

    This has happened to me for several other high-demand events- White Sox playoffs, Seinfeld stand-up. I either get no tickets, or nose-bleed seats, yet every broker in town has tons of front-and-center seats. I always end up paying the brokers. At least with the auction system I still over-pay, but it will be some sort of "fair market" price- and the brokers can't scam the auction by running up the price because they don't make a dime.

    Personally I think brokers are total scam artists, and as much as I don't like ticketmaster, I still prefer to remove the brokers.

    1. Re:Bad For Brokers, Good For Consumers by Anonymous Coward · · Score: 0

      And now you can pay a huge premium to ticket master for your tickets. Before, you had a chance of getting a ticket at face value.

      Now, you won't pay $300 for your ticket necessarily from your example (I'll assume $75 face value for the ticket), since some of the people that paid face value originally kept their tickets. Instead, you'll pay what the market can bear, which may be $75, $150, $300, or more, who knows.

      Let's take your playoff ticket example. You constantly complain about how you can't get nosebleed seats, but that scalpers have front and center tickets. These are *two separate items*. Nosebleed seats will still be hard to come by for you at face value, in fact, I'd wager it will be impossible now (save possibly season ticket holders, etc). Now, you'll get to pay some premium for those tickets, and a huge premium if you want the front and center seats. So it's like the current system, except you pay *more* for every ticket.

      The brokers will still make their money. Buy the ticket at auction price A, people with money will determine that they want to go to the event at some date after the tickets go on sale. These people will now pay an even larger premium to attend the games because of limited supply and increases in demand. All you've done is add an extra fee that Ticket Master collects, congratulations.

      Also, with the eBay tickets, if these scalpers *don't* get the tickets they want, they cancel the auction. That's why they're putting them up in advance. You could do the same thing, they still have to work to get the tickets.

  79. And they wonder why concert sales are down... by szrachen · · Score: 1

    Maybe if the record companies and other officials that are setting up tours should take a look at the ticket prices. This article doesn't really concern me because it has always seemed like the front row tickets were near impossible to get anyways since band members, radio stations, and other places are sometimes allowed those tickets. I think the prices in general have gotten out of hand. I remember paying $30 including fees to see some shows. If I remember correctly, I think I paid $40 for Warped Tour AND Ozzfest combined and I believe Ozzfest alone was around $35. I also remember paying about that for the 1 day Lollapalooza. I know that there are probably a lot more costs associated with concerts these days with all of the newer light show setups but did they ever think that maybe if a band was actually good that they may not need as many new-fangled do-hickeys to get Johnny A.D.D. to pay attention to the whole show!?

  80. I've got an idea... by szrachen · · Score: 1

    Really, this is Ticketmaster wanting to cash in on scalping by calling it an auction. Well, Ticketmaster, if you want to do that why don't you go ahead and allow anyone to "auction" tickets off for any price in any state. You can help "the little scalper" by lobbying to get these laws removed. I wonder if these "auctions" are legal in the states that require you to sell the ticket at or below face value. Oh yeah, Ticketmaster prints the tickets so they can put whatever face value they want on them. Hey Ticketmaster, if you don't want to be hypocrites sell tickets with little blanks on them so that scalpers can assign the face value too. That sounds fair to me. That way ticket prices will be really high for good performances and really low for bad ones. Then let's go a step further and auction all of the tickets off for a starting price that covers the artist and some costs. Maybe then some of the boy band and bubble gum pop tickets would go for a few weeks of a kid's allowance. Maybe that would help reduce the crap that is coming out.

  81. I just don't go to ticketmaster activities by donkeyqong · · Score: 1

    If a company upsets you, don't pay them. Your money is the only way companies learn to respect you, the consumer. I wouldn't hate having an auction for tickets IF there was no reserve. I would bid ten bucks for most newer bands any time I wanted to go out. Problem is, they have an minimum price and would rather have empty seats then a realistic price.

  82. Old News by marshmeli · · Score: 0

    Guys, this article is from Sept 1, 2003. This is really old news, that have been doing auction for 2 years, some for charity and some for greedy bands... all and all this is BS, but the bands is agreeing to it so it is their fault...

  83. Isn't that the point? by Chelloveck · · Score: 1
    They claim it's to eliminate scalping, but in truth it guarantees every seat will be scalped for the highest price with all the money going to ticketmaster.

    I thought this was Ticketmaster's mission statement?

    My hope is that auctioning the tickets will actually mean prices will go down, since they seem to be artificially high to begin with. Unfortunately, the minimum bid will probably the ticket's normal price. Not to mention games which can be played by limiting availability (closing certain sections when they know it's not going to be a sell-out) to reduce the supply.

    I wonder if the "auction surcharge" is going to include the Ticketmaster "convenience fee" or be in addition to it? Oh, never mind, I already know the answer.

    --
    Chelloveck
    I give up on debugging. From now on, SIGSEGV is a feature.
  84. Why not by revco_38 · · Score: 1

    Auction off the tickets to the highest bidder but keep the grand total they would make the same. So if they sell the first 1,000 tickets at the price they would have gotten for all tickets at face value, give the rest of the seats away free. Let the rich pay everyone's way in!

  85. re: Couldn't have said that better! Plus... by King_TJ · · Score: 1

    ...I *never* could comprehend what's even "illegal" about ticket "scalping" in the first place. It seems like it's nothing more than people practicing capitalism at its finest. The "scalpers" didn't steal the tickets, right? They stood in line and bought them, just like anyone else would!

    In my mind, ticket sales companies like Ticketmaster writing "contracts" on the backs of tickets that make it some sort of "violation" to resell them at a profit is equivalent to WalMart claiming it's now illegal to buy and resell the latest fad toys around the holidays. (If you manage to get the next great "Tickle Me Elmo" type doll this year by fighting crowds and waiting hours in line to buy yours, you're an illicit scalper if you mark it up $10 and resell it to a friend! You've been warned!)

    But yeah... I don't really care *how* Ticketmaster wants to try to sell their tickets, or at what price-point. Most of the big concerts are, ultimately, "entertainment for the wealthy" already. Notice the plethora of rock concerts nowdays where as many as 10+ bands are all billed on one ticket? Hordefest, Pointfest, Lillith Fair, Ozzfest, the Warped Tour, etc. etc. That's the result of people feeling a need to stretch their ticket dollars a lot further. The high-dollar concerts tend to be the big-name "has been" bands, more popular with an older, more affluent audience (The Stones, U2, The Eagles, etc.).

  86. It's not all pessimism... by PhatboySlim · · Score: 2, Interesting

    - You won't pay $500 for a bogus/counterfeit ticket.

    - You won't have to wait 3 days in line for front row tickets.

    --
    Be sure to remember the Programmers Prayer
    1. Re:It's not all pessimism... by hackstraw · · Score: 1

      - You won't pay $500 for a bogus/counterfeit ticket.

      Real tickets from ticketmaster are printed on thermal paper, so a slight application of a cigarette cherry will turn it black and you're good.

      Also, its customary at the shows I go to for the price to be face value, and not $500.

      - You won't have to wait 3 days in line for front row tickets.

      I haven't done that in almost 20 years. The easiest way to get tickets today for a quick to sellout show is via the phone. All ticketmasters start selling at the same time, so find the phone number of a place on the other side of the country and order the tickets from there. A roomful of people with cellphones can parallel process the event and you will get your tickets within an hour or so.

      I pretty much always get into any show I want at the going rate or less.

  87. I can finally get good tickets! by Bob9113 · · Score: 2, Interesting

    They claim it's to eliminate scalping, but in truth it guarantees every seat will be scalped for the highest price with all the money going to ticketmaster. It also eliminates the possibility of getting a decent seat by waiting in line or being lucky.

    No bias there at all. Just to add a little counter-spin, it also means it is possible to get good tickets for a show when you want them. Right now the good tickets are, at best, chaotically distributed, meaning there is no way to ensure you get an optimal seat. Really want a good seat? A band you've been a fan of for ten years? Want to treat your girlfriend to an extravagent night out? Tough.

    Why can't you get them? Since the best tickets go for the same price as the good tickets, there is no upside in selling the best tickets. They all go to concert promoters and wind up being given to local celebrities in exchange for a possible sound byte on the local news, or given away on the "Annoying Morning Stupidity" show. How does that benefit the real fans?

  88. Re:The guy is absolutely wrong, by a long shot. by GuloGulo2 · · Score: 1

    You put a lot of things in bold, but it's pretty obvious why.

    Nowhere in there is any support for your assertion that what is being done by Ticketmaster is unethical.

    That is of course, because there's nothing "unethical" here at all, just something you don't like.

  89. Let the Scalping Begin by Anonymous Coward · · Score: 0

    Oh, wait. This article came out in 2003. Oh, well better late than never. I for one welcome our new Ticketmaster Overlords. In other news water is wet.

  90. At least food and energy costs are fixed... by beaverfever · · Score: 1

    Anybody upset by this news needs to re-evaluate their priorities. This is an example of the market determining the cost of access to ENTERTAINMENT. Under no realistic circumstances, never in your life will you or anyone you know ever NEED to go to a concert. It is not a basic human right to get front row tickets.

    The costs of the food you eat and the energy you need to be warm and comfortable are driven by supply and demand, and fluctuate daily. Those are things that matter. Entertainment, in the big picture, doesn't matter. Why should anybody be guaranteed good, cheap concert tickets? Should entertainment be goverment-run and socialised?

    Especially here on slashdot, the argument has repeatedly been made that the entertainment industry needs to rethink its business model to better reflect how people receive and use their entertainment. Now, a major part of the entertainment industry has rethought part of their business model and has come up with an idea which is fair and makes a lot of sense. Relying on supply and demand will does not unfairly tip the scales in favour of Big Business. If people don't want to spend a lot of money to see a concert, then prices will stay low. Prices will only rise if you decide you want to spend more.

    I have made the point on slashdot before, that the people who complain the most about the cost and quality of entertainment, be it CDs, movies or concerts, are probably the ones who should be paying the most, because they value it the most. If you are afraid that opening up the pricing of concerts to direct market forces will push your costs through the roof, then you are really complaining about your own (and others') problem of putting too much emphasis on securing entertainment, and spending too much money on it.

    If you don't like it, don't go. If it's too expensive, don't pay for it. It is only entertainment; you could make your own for free, if you tried hard enough. It really is that simple.

  91. Gimmick by Joebert · · Score: 1

    "If somebody wants to charge $50 for a ticket, but it's actually worth $1,000 on eBay, the ticket's worth $1,000."

    I suppose we can trust TicketMaster not to send associates from India online to bid-up the prices of theese tickets...

    Legal Scalping, what will they think of next ?

    --
    Wanna fight ? Bend over, stick your head up your ass, and fight for air.
  92. Official dirty hippy position... by Ingolfke · · Score: 1

    From TFA - "The band's biggest fans ought to have the best seats, not the band's richest fans," said Tim Todd, 47, of Kansas City, Mo., who used ticketFast recently to buy tickets for a concert by the rock group Phish.

    More of this entitlement bullshit... so because I like something I'm more deserving of it. If the band wants to give discounts or preferential treatment to their fans let them... but if they want to sell their tickets via auction they can do that to. Of course... for Phish lovin' hippies that's a hard concept to grasp while your takin' your next toke.

  93. HEY SCUTTLEMONKEY!!!! by HardCase · · Score: 0, Troll

    That article is almost three years old!

  94. it's called capitalism. by tzaero · · Score: 1

    okay, so 1) you people talkin' about waiting all night in line? you're posting on /. so I know you know about this Intarwebnet thing. You must be line-waiting for the fulfilment of some sort of weird social interaction fetish, cause I've gotten tickets to every event, movie premier, concert, etc that I've wanted to attend by purchasing tickets online the moment they're released. If you wanna lay on the floor in a sleeping bag in front of your computer for two days prior, that's totally up to you. and 2, on the bid-for-tickets thing? that's capitalism for you. There'll still be scalpers...they'll pay more, they'll have lower margins, but they're not going anywhere. Yeah, maybe ticketmaster will make more...but if performers & venues handle their contracts correctly, so will the athletes/entertainers/artists, the venue, etc. In the end, everybody wins. Except students, hippies, and anyone below the upper-middle class. Ah, capitalism.

  95. Ticketmaster = Charges by Tweekster · · Score: 1

    They charge a few dollars for a "convenience" charge to be able to print out your ticket. Bunch of crooked mob associated bastards, how much of those charges go to mob as skim/

    --
    The phrase "more better" is acceptable English. suck it grammar Nazis
  96. fuck ticketbastard by jt418-93 · · Score: 1

    that's why you say fuck the big shows, and go to your local bar and catch local music, or the guys who don't sell out the big ticketbastards arenas.

    but then, im in austin, so it's a lot easier here. but no matter what, get out and support your local bands. tickets are cheaper, hell you might even get to fire one up with the local guys.

    --
    -.no
  97. Re:If you cant beat them, you have too much ethics by Anonymous Coward · · Score: 0

    Remember, in Capitalist United States, what's illegal for people to do, is OK for a monopoly corporation to do.

    In case you aren't being sarcastic, you do realize that that sentence is an example of Socialism and not Capitalism, don't you?

    Just because it is a corporation getting the government handout (making it legal for TM to do something but illegal for everyone else) does not make it any less socialistic.

  98. They've Already Been Doing It by Anonymous Coward · · Score: 0

    When I bought tickets for the upcoming Shakira show at the Verizon Center in D.C., they were already doing this for the floor seats.

  99. Yay! The rich folks win again!!! by canadiangoose · · Score: 1
    This isn't about everyone getting a fair price, it's about concerts becoming something that only the wealthy will be able to afford. How can a college student with a part-time job compete with some yuppie investment-banker for tickets to see their favourite band? It's not fair at all.

    For me it's just one more reason to stick with smaller shows, where $10 gets you in the door, albums are for sale /directly/ from the band, and you can have a beer with the band after the show.

    --
    Never eat more than you can lift -- Miss Piggy
  100. Most people are just ignorant! by GI+Jones · · Score: 1

    I don't understand what all of the huffing and puffing is about. You can still go stand at a line at the venue and buy a ticket without all the Ticketmaster convenience fees. I don't know of any venue that doesn't have traditional ticket windows for buying tickets. However, that wouldn't be convenient for you would it? I guess that is why they are called 'convenience fees'!

    It is not like every good ticket is being sold this way. In all of the test markets that I've heard of, it was only a handful of tickets and they are usually put together with value added offerings. Want to meet your favorite performer? Get free swag from the performer's promoters? Get VIP access, a limo ride, or something no one else gets? Would you pay a premium for that? Why not? Sure TM gets a piece of the pie, but the venue/promoter/artist will get the lion's share. Who do you think is driving this?

    What people don't seem to catch on to, is that TM is a *service* company that provides services for a client. What you don't see is all of the millions of dollars spent behind the tickets to support the ticketing business. It isn't like TM just puts up a website and sells tickets at a premium and that is it. If that was the whole story, then every little ticketing company would have whittled TM's business right out from under them by now.

    Plenty of companies have tried to take away TM's business and have failed. Heck, I think that if you had any idea what was going on behind closed doors, you would be most pissed at the venues. Do you think that all of the fees you pay go to TM? Think again and do some research. Sure, they get what seems to be more than enough, but the larger venues make out hand-over-fist on ticketing as well. I think part of the value in using a juggernaut like Ticketmaster is that they have always looked like the bad guy and the venues use that to their advantage by tacking on a $12 facility charge and letting TM take the blame for excess fees.

    As for auctions, when was the last time you got a great seat to a show? Most good tickets are held by the artist and promoter anyway... you can't get them. Until now. Now, if the artist/promoter want to get what the tickets are worth (who doesn't want to make more money?), they will have to surrender some of their holds and make them available to the people that are willing to pay the premium for them. Right now, you have to know someone who knows someone or be the 99th caller when some song is played to ever expect to get a good seat. Not every band is like U2 and make the best seat in the house the cheapest standing-room-only general admission ticket.

    I get sick of listening to people belly ache about Ticketmaster. If you don't want to pay the fees, don't. Just go to the window and buy your ticket. Stand in line out in the rain with all of the other hardcore opposition who wants to save $10 in fees. This is America and people are free to take as much of the pie as the legally can. All the communists out there who think that every seat in a venue should be front front row need to wake up and realize that they live in a capitalistic society. Heck, this country is so great, that you are free to create your own company and knock TM off the hill. Ticketmaster did the same thing the Ticketron back in the 80's. The secret to their success back then? Innovation.

    You would think that an audience like Slashdot would have some people who could get together and build a company to unseat them. Heck, if you have $20 million laying around, I would be more than happy to sit down with you and tell you how it could be done. The key is realizing that 'ticketing' is not where the business is at, ticketing is only one facet of a multifaceted service company. If you want to just sell tickets, you will become another Tickets.com who have yet to budge TM from their castle on the hill.

    Just my $0.02,

    --
    "Perhaps most amazingly, votaries of 'diversity' insist on absolute conformity." -- Tony Snow
  101. Scalpers Rule by Anonymous Coward · · Score: 0

    Damn! I love scalpers:

    1) Go to a popular concert, and sit in the parking lot until just before the opening (unpopular) act ends.
    2) Walk casually towards the venue, and wait to be approached by a scalper.
    3) Buy a pair of tickets for incredible seats for less than the cost of one as the scalper desperately tries to clear out his stock before the value drops to zero. Wave to your friends sitting several rows back who paid out the nose for their seats.

    It's the best system ever... and it's never not worked for me. I'm guessing that in the near future I'll have to go to the Ticketmaster counter, ask about tickets, hear their enormous list of ridiculous fees, then flip them off and walk away as in the past.

    ~Ben

  102. Old news, article written in 2003... by GI+Jones · · Score: 1

    This article was written in September of 2003! Auctions has been around for a while, they are used on occasionally. The article quotes John Pleasants who no longer works for Ticketmaster. Auctions is just one additional service that Ticketmaster offers clients, the venue chooses if such a tool is to be used and how.

    To date, very few venues have done auctions since everyone from artist to promoter to venue has to be in agreement. I personally think that this give the general public a greater chance to get tickets that were not otherwise available. Odds are the auction tickets don't come out of general inventory, but holds that the promoter/artist had anyway. Most of the time, they are packaged with premium features like VIP parties, meet and greet with performer, free swag from promoters, exclusive parking or limo services, etc.

    In actuality, TM is likely to get the smallest piece of the pie in the offering. Why should scalpers be the biggest profiteers in ticketing? When scalpers charge a premium, few people complain, but when Ticketmaster offers a tool to allow organizers to sell tickets at market value... stop the presses! Besides, this is old news.

    Just my $0.02,

    --
    "Perhaps most amazingly, votaries of 'diversity' insist on absolute conformity." -- Tony Snow
  103. Article is from 2003 Hello! This is no news by Anonymous Coward · · Score: 0

    TM has been auctioning tickets for years now. That hasn't really hurt the broker and scalper industry. Infact, it legitimized the brokers even more!

  104. Re:If you cant beat them, you have too much ethics by jinxidoru · · Score: 1

    How are ticket prices artificially inflated through an auction? There's no artificial inflation, it's natural inflation based upon supply and demand. The artificial inflation comes from the scalpers and brokers who buy up huge number of tickets thus creating a scarcity that does not exist. The result is that demand is increased (false demand that is), so the price goes up and the winner is the scalper/broker.

  105. Support local music! by TheCoders · · Score: 1

    Every time I hear about tickets to washed-up old men like the Eagles or Bob Dylan going for hundreds or thousands of dollars, it makes me cringe. In my town, at least, there are thousands of local musicians who struggle to make a living, sometimes working three or four day jobs to support their music. Yes, the quality can be hit-or-miss, but you'd be surprised how many talented local artists are out there if you go looking for them. Try visiting a site like http://www.garageband.com/ for some examples, or just go down to your local music club on a Tuesday night. I guarantee you'll find something you like, and have fun doing it. I don't understand why people cringe at a $5 or $10 cover charge, yet are willing to shell out hundreds for overproduced crap.

  106. Fat Fans Decide by llZENll · · Score: 1

    -- "The band's biggest fans ought to have the best seats, not the band's richest fans," said Tim Todd, 47

    Haha, I guess this guy has lived under a rock his whole life. Hey buddy, in this world, money talks. Besides how the hell are you going to decide which fan is the biggest, by weight? I assume you mean by devotion, well it is a whole lot easier to use cash to decide these things than glam tats and face painting.

  107. Ticket-who? by Sloppy · · Score: 1
    Tonight I am seeing some outstanding local bands for a cover charge of $5. Ticketmaster is for people with more money than taste.

    Go out and find your local music scene! Not only will you have a lot more fun, but you'll also send an economic message and the big names that want your money, will have to compete for your dollar. Free market works both ways, Tickermaster.

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  108. Re:If you cant beat them, you have too much ethics by mrball_cb · · Score: 1
    They stand in line, they shell out money for tickets, and resell them. They peform a useful service for those of us who can't stand in line...

    You know, there's this thing I heard of once called the Internet. A really smart ticket selling company would make it so that you could just logon to their website and buy those tickets online without making you go physically stand in line. I think I'm going to go work for TicketMaster and get that added to their website ASAP. I'll become the richest manager ever!
  109. Easy solution - don't use ticketmaster. by AEther141 · · Score: 1

    If people really did hate ticketmaster as much as they claim to, they'd ditch Kelly Clarkson or whoever and only see artists who they can buy a ticket from directly or through a booking agent that doesn't take the piss (as I do). Same goes for DRM - if an artist cares so little for their fans as to allow their music to be pissed upon by virus-riddled crap, they're not getting any of my money. I virulently believe in the right of businesses to do as they please within the law, but with that comes the responsibility of consumers to act in accordance with their own morals. Fuck "oh, it's too hard, the system conspires against us, we can't make use of the alternatives that already exist unless there's, like, a revolution, dude". You're lazy, you're a coward, you're a hypocrite who prefers words to action. I don't drive, I'm off the grid but I have actually ended up arguing with car-owning 'environmentalists' who see me as the enemy because I don't seek to force everyone to live as my theory on climate says they should. It seems most 'liberals' simply want the hard work to be done on their behalf, they want the government to come in, wave their magic wand and make everything OK without them having to get off their arses and oh, I dunno, vote with their feet, form cogent arguments to convince others and build alternatives themselves which, if better than the current option will be highly profitable.

    1. Re:Easy solution - don't use ticketmaster. by Drunkulus · · Score: 1

      I agree. It's probably easier to do in San Francisco with so many independent venues, but even for Ticketbastard events you can go to the box office. Not so convenient, but I'll figure out what I want to see for the next couple months, get some friends on board, and go buy 8 or 10 tickets. It takes an hour roundtrip, but without "convenience" fees you save about 30 percent and not a dime goes to the crooks.

  110. Get them back then... by Anonymous Coward · · Score: 0

    Next time you want to go to a show, find out it they scan the tickets at the door at that venue. In many cases they do not (at least not at the shows in the scene that I'm into).

    If they don't scan at the venue, get your tickets online. Then fortunatly for you the mail will loose your order, oops... Then you can call them and have them put your tix on will call. If your tix do eventually arive in the mail, you have 2x as many. You'll have to rotate this process among friends to keep it up for a long time.

    I don't advocate this for any music scene where you would be leaving someone without entry, but for the scene I'm into we all get in...

  111. Inefficient allocation of labor by RITMaloney · · Score: 1

    Ticket master's new system will certainly take some scalpers out of the business, which in theory will free up their labor to perform other work.

  112. Re:If you cant beat them, you have too much ethics by Anonymous Coward · · Score: 0

    At least with scalpers, while illigit, are working hard to make that buck. They stand in line, they shell out money for tickets, and resell them.

    Not in my town. Scalpers are more organized crime than anything else (scalping tickets is illegal here).
    One guy shows up (usually first), and distributes numbered tickets to everyone showing up, explaining this is to "insure no one is cheating", and will be the real order people arrived.

    Then the guy is replaced in the line and you realize that every 6 to 8 hours, friends are taking "shifts" in line.

    4 or 5 hours before the ticket sale starts 10 to 25 guys shows up (there is often a limit of 4 to 8 tickets per client), all with valid "numbered tickets", you then realize the guy kept them in his pocket before distributing them. People start arguing, and you realized they are tugs, not afraid of menacing everyone's health.

  113. Clarify: by beaverfever · · Score: 1

    I wrote: "what are the differences between supermarkets, US mobile telephone service providers, or auto manufacturers? Their products/services have mostly superficial differences, and they all follow the same business model."

    When I should have written: ...and they all follow the same business model within their respective industries.

  114. Ticket Master I bite my thumb at you by Anonymous Coward · · Score: 0

    Ticket Master should be broke up. I mean are they not a monopoly? You can not really buy decent concert tickets without going through them. Then if any other company starts selling tickets they just buy the new company out and close it down just like what happened to the company that Eddie Vedder started when he was trying to move away from selling tickets through ticket master.

  115. Back in the late 80s by tfcdesign · · Score: 1

    I used to sell tickets through an org call Bass Tickets. Pretty much the same thing as Ticket Master... When they switched to the raffle system for line order we lost anyway to get good tickets. THese days we already lose to special groups getting early sales or other groups blocking off huge sections. Myself, I have pretty much given up on any assigned seating events over 10 years ago.

  116. Even further off base by Bobartig · · Score: 1

    His comments are even more ridiculous when you consider that a lot of commodities are governement subsidized, and some commodities prices are governement regulated.

    Ticketmaster has been tried as a monopoly and has some how kept it from sticking, the important thing to realize (and that many posters have missed) is that they still enjoy monopolistic power. They can implement price fixing that is not a result of market pressures, and other companies cannot compete with their exclusive contracts. The fact that a consumer can either 'buy it, or not' is no indication of a non-monopoly, or a healthy, free market. Thats really confusing democracy as an economic principle of some sort

    If TicketMaster implements a $5 breathing charge on top of their ticket fees, what options do you as a consumer have (assuming you are buying a ticket)? None. If you're a TicketMaster competitor can you take this as an opportunity to sell at a lower price? No, you can't compete.

    If Aldi's raises the price of milk by a dime*, you go to Win Dixie and shop there instead.

    * Aldi's probably wouldn't do this. They're dedicated to low prices!

    --
    This is where I get my recommended daily allowance of "Foot in Mouth."
    1. Re:Even further off base by beaverfever · · Score: 1

      "If Aldi's raises the price of milk by a dime*, you go to Win Dixie and shop there instead."

      Yes, and you still buy from a company marking up a product by a large margin, buying a product which a number of middle-men have taken a piece of - aren't they still ripping you off even though it's a dime cheaper? Although you have a choice between Corp A or Corp B, you're still buying into the same business model which decides the price of milk for you. This is considered a rip-off when applied to tickets for live entertainment. The monopoly is irrelevant - we are discussing business model!

      Thank you for proving my point.

      Who is offering the option of bidding for milk? That would be real competition. Then we would know what milk is really worth!

      If adding costs and mark-up to tickets is a rip-off, and if putting them up for auction so the market can determine the price is a rip-off, then what isn't a rip-off?

      Please supply a realistic option for revolutionising the ticket-selling industry, because it seems the real world is anxiously waiting for it.

  117. America, the land of the Fee by Anonymous Coward · · Score: 0

    the privileged play while the slaves pay

  118. Scalpers Union by imstanny · · Score: 1
    It's about time, I don't understand why they haven't done this earlier. It will provide for perfect price via supply/demand equilibrium.

    And good thing there's no such thing as 'scalpers union', otherwise they'd be frivolous lawsuits against Ticketmaster for taking away the 'right to a job' for scalpers.

  119. 3 Years Out Of Date by Maozilla · · Score: 1

    Maybe its just me but that story seems to be almost three years old, the date at the top of the page says "September 1, 2003"

  120. We need more capitalism, not less by ccmay · · Score: 1
    In case you aren't being sarcastic, you do realize that that sentence is an example of Socialism and not Capitalism, don't you? Just because it is a corporation getting the government handout (making it legal for TM to do something but illegal for everyone else) does not make it any less socialistic.

    Thank you! Finally someone on Slashleft gets it.

    In practically every case of a so-called "failure of capitalism", the problem is really not enough capitalism rather than too much. Monopolies are usually a sign of government over-regulation, caused by rent-seeking established interests and their captive government agencies. Look at the taxicab markets in most big cities. In New York you have to buy a hugely expensive, strictly rationed "medallion" from some established operator if you want to drive a cab. In Las Vegas they actually have a government agency whose statutory mandate is to ensure that allowing any new entrants to the taxi business will not have any adverse economic effects on other companies that are already in the industry. An established taxi company can veto issuance of a taxicab license for any new competitor. This keeps prices higher than they would be with no government regulation whatsoever.

    Similarly, the anti-scalping laws that exist in most of the country actually help TicketMaster by keeping legitimate competitors out of the market. If there's a law that says you can't charge more than $3.00 over face value for a ticket, that's fine for a huge company like Ticketmaster that handles such a large volume. But it prevents a mom-n-pop ticket broker from going to a theater owner and paying him more money for the ticket, then charging $3.50 over face value. If no such regulations existed, competitors to TicketMaster could arise, and drive the prices down for everybody once they were well-established enough to compete on high volume. Instead, TicketMaster skims their $3 off every ticket, plus "handling fees", and then more is raked off by the shady illegal ticket scalpers who are willing to flout the law that a legitimate business must follow.

    It's no coincidence that most of this kind of foolish, counterproductive legislation and regulation takes place under the rule of the populist, economically-illiterate morons of the Democratic Party. But it is certainly ironic that their economic ignorance and coziness with special interests usually end up punishing their own voters. Taxi monopolies harm people who don't own cars. Minimum wage and prevailing wage laws harm young and unskilled workers. Anti-scalping laws harm poor music fans.

    --
    Too much Law; not enough Order.
  121. Mises beats Marx by ccmay · · Score: 1
    The visible hand of force to lower things works quite well when ethics gets thrown out the window - whether it's a want or need.

    Do tell, where has this hand of force worked so well? The Soviet Union? Zimbabwe?

    Somehow reality and some people's interpretations of economics get quite warped when they let Mises throw their ethics out the window.

    I'll take Mises over Marx any day. In fact, I would say that every vote I cast, every political dollar I give, and every opinion I voice for the rest of my life will be dedicated to making sure that Mises strangles the Marxist beast.

    -ccm

    --
    Too much Law; not enough Order.
  122. Customer focused... really! by Anonymous Coward · · Score: 0

    I know it's fashionable to rip on Ticketmaster but things aren't always as clear-cut as they seem on the surface. What most people don't know is that much of Ticketmaster's public behavior (high service charges, etc) are a direct result of them being extremely customer focused.

    I can already hear you howling in protest to that. "How can a company that charges 35% of the ticket prices in service charges possibly be customer focused?" Simple. YOU are not their customer!

    Ticketmaster's customers are venues like Staples Center or large acts like U2 or promoters like Clear Channel. They are the ones that need to be happy. If the ticket buyer is happy in the end, then that's a plus... but it's not necessary. The primary concern is that the customer is happy.

    With that in mind, let's try to answer a few questions:

    Q: Why are the service fees so high?
    A: All service fees are negotiated with the customer. Ticketmaster gets either a percentage of each or a flat fee, depending on the contract. The customer (venue or promoter, usually) gets the rest. So Ticketmaster certainly makes money on each ticket sold, but nowhere near as much as it would seem at first glance. It's the venue or promoter making off like a bandit, here.

    Q: Why not just roll the service fees into the price?
    A: Because then U2 or Bruce Springsteen looks bad. Artists are already getting flack for expensive tickets and rolling in the service fees would make it seem like it's even worse. So to pacify the client, Ticketmaster takes the flack for the fees.

    Q: Why not just roll all the service fees into one fee?
    A: Complicated contract requirements with the customer... again.

    Q: Why are the auctions only for the high value seats and not for all seats?
    A: All auctions are dictated by the customer. They decide what sections may go on auction and for how long and for how much. Ticketmaster has absolutely no say in any of that.

    Q: Why is TicketExchange enabled for only some events?
    A: Again, this is dictated by the customer. Many venues are reluctant to enable TicketExchange due to the fear that the sales will gut the normal general admission sales (hence the restrictions on dates and such).

    Q: Why is there a separate fee for ticketFast when it's the end user that has to print it out?
    A: I'm not 100% sure about this one. My understanding was that originally there wasn't going to be a fee or if there was, it was going to be less. However, millions of people using this service meant thousands having problems with their printers being out of ink or broken or PDFs not working or anything else that could possibly go wrong... resulting in calls in to the call centers. Support calls spiked as soon as ticketFast went live and have stayed up there ever since. The fee is there to offset the cost.

  123. Stop crying foul by dinther · · Score: 1

    Stop crying you babies. Ticket Master, RIAA, publishers and artists don't want your business! Don't you get it? They hate your guts. They want you to piss-off and crawl back into that cave you emerged from so shut up, focus on your slave jobs and pay your taxes. In the mean time RIAA, publishers and artists are rapidly becoming irrelevant because accessible local artists with talent come around to play in your local pub where you realised you had a great time, you buy them a beer and downloaded their free MP3 so you can enjoy the music afterwards as well. Turns out life is good after all. So what is it going to be people? Do you really want these sharks to pull in their head and see them survive?

  124. Support TicketWeb by hguorbray · · Score: 1

    It is good that with an auction setup there is actually some hope of the artists getting a little more of the Lucre than they are with the scalpers.

    However, Ticketmaster is part of the cabal which includes ClearChannel and the major record labels who would like to dictate what acts are going to get national exposure and are responsible for bringing us such crapola as Britney, 'n Sync and the boy bands, etc.

    Support the smaller independent bands and venues via TicketWeb:

    www.ticketweb.com

    I use it to buy tickets for shows at places like the independent
    http://www.theindependentsf.com/

    and the bottom of the hill
    http://www.bottomofthehill.com/

    here in San Francisco, but they cover small and unusual venues nationwide.

    Plus, I have more money for food and drinks when I only pay 10-20$ for the tickets.

    -What's the speed of dark?

    1. Re:Support TicketWeb by Anonymous Coward · · Score: 0

      FYI, Ticketweb is owned by Ticketmaster. Or maybe more accurately, Ticketmaster bought Ticketweb a few years ago and both are currently owned by their parent company IAC.

  125. I don't need Ticketmaster to see a good live show. by Subacultcha · · Score: 1

    After the tickets to the local Tool concert sold out in 6 seconds, I've given up any hope of going to Ticketmaster concerts anyway. I had at least 20 people in my company all trying to log into their site the moment the tickets went on sale. Only 1 got in, and even though he had a chance to select how many tickets he wanted, it immediately came back saying there were none available. Of course, there were tons on Ebay for $600 immediately.

    So...screw it. I'm not going to spend an insane amount of money for tickets to shows where I won't get a good seat anyway. There's a great music scene in my town that I already enjoy and that's less than $10 at the door. Even standing in the back of the club is closer than the front row of a big act and I can usually share a beer with the band after their show. They're also more than happy to let me share their music with a friend. Pretty much an improvement all around.

  126. Anyone bother to notice the Article date by Anonymous Coward · · Score: 0

    Dude the article is from Sept. 2003. I dont see this as relevant!
    Mayb we should look at dates people.

  127. So You're All Ticketmaster Genius' Now, Huh? by psr+pickle · · Score: 1

    First of all, in response to the person who said that auctions are old news. You couldn't be more correct. Auctions have been occurring for months now on Ticketmaster. The author needs internet access on his deserted island.

    Okay, moving on...

    The vast majority of you are just plain incorrect. It amazes me to read all of your exaggerated testimonials and especially the complaints you claim that are Ticketmaster's fault when in real life Ticketmaster has nothing to do with them. Why people feel that Ticketmaster should just print tickets for free is way beyond me. Do you really believe that Ticketmaster sets the ticket prices? Do you really believe that Ticketmaster gets all the proceeds in an auction? Some idiot wrote about a $40 service fee for a $25 ticket price. Do you really believe that? If you believe the things you read in a forum or message board about Ticketmaster then you are highly confused since 90% are false. This is not an attempt to persuade you to view Ticketmaster in a better light. After all, you can't cure stupid, but you can cure ingnorance. Besides, most have made up their minds regardless of their actual knowledge on the subject.

    I will say this though...

    Please educate yourself before making such ignorant and false claims. It makes you look stupid to the ones who actually know the truth.

    Jeez....unbelievable!!!

    1. Re:So You're All Ticketmaster Genius' Now, Huh? by swordgeek · · Score: 1

      Here's a TicketMaster service charge for you:

      $6.25(+tax) for an $18 ticket. Assuming you pick it up. $8.00(+tax) to have them mail it to you.

      If you want to have them email you the confirmation number and print the ticket out yourself, it's only $4.00(+tax).

      Care to tell me how that's justifiable in any way other than "because we can!"

      --

      "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
    2. Re:So You're All Ticketmaster Genius' Now, Huh? by psr+pickle · · Score: 1

      It really depends on who the promoter is for the event. In cases where Clear Channel/Live Nation are the promoter then you may have all kinds of additional charges added on to the face value. Each time a credit card transaction occurs Ticketmaster is charged a fee by the credit card companies. Just like going to Sears. Sears is charged for each transaction as well. When the concert has passed and it is time to "settle" Ticketmaster cuts a check to the promoter minus the credit card fees charged by the credit card companies. So what promoters are now doing are adding that transaction fee to the service charge fees which forces the consumer to pay for those credit card fees. In addition, the venues are wanting a piece of that action as well by charging what is called a "facility fee". Some like to call them parking fees or facility management fees. This can be anywhere from $1 to $5 depending on the venue. Okay, so aside from all that Ticketmaster has mailing (USPS, UPS, FedEx etc.) costs and of course employee costs. Ticketmaster can't mail for free. It would be nice, but certainly not going to happen. If you pick it up thinking you may save a few bucks then as you found you are charged for picking it up as well(except for picking up at the box office - they generally don't have service charges). But, you have to factor in again that there are operating costs and equipment costs to cover in order for you to have the convenience of going to your neighborhood grocery or music store. Now since that can be inconvenient these days with the ease of purchasing on the internet. So now we come to "print-at-home". Think to yourself why they call it a "convenience charge". It used to be called service charge, but anyway. The technology to allow you to print at home without having to drive anywhere wasn't free technology. It cost more money than I'll ever see in my life to create this technology and to implement it. It's my personal opinion that $2.50 + tax is reasonable to print at home if it means I didn't have to get in my car and drive somewhere. It's not of my belief that Ticketmaster executives are sitting around a table trying to figure out yet one more way to screw the public. Ticketmaster already has a bad reputation albeit mostly based on incorrect and false preconceived notions, but you can't truly believe they want their reputation to get worse, do you? I don't think you do. Is it possible that Ticketmaster has this reputation because the general public just plain doesn't understand? I guess we'll never really know for sure. Like I said in yesterdays posting. Most have already made up their minds and there is no changing that. I would just like to open a few eyes and maybe cause a few to think before they comment. Sorry, for the long novel. I just feel strongly about it because I know truth. I welcome all questions and comments. I'll try to answer them as accurately as possible and if I don't know the answer then I will find out for you. I have connections. Peace!!

  128. Only Benifits Ticketmaster, bad for consumer. by punkguitarist · · Score: 1

    I buy a lot of concert tickets off ticketmaster, recently spending upwards of $200 on three. Many purchased tickets (to almost all popular bands) will have prices taht skyrocket on ebay (I could sell one of the tickets I payed $40 for [angels and airwaves, may 24th] for almost $200). This means ticketmaster will be making all that extra money, on top of their $8.75 convience charge (per ticket) and outrages shipping charges on tickets. If there was anything else I could use which garenteed me the ability to get tickets to almost any concert in best sections right when the tickets become availible, I would use it, but I don't see any alternatives.

  129. Not that simple by mjrmjr · · Score: 1

    Most likely Ticketmaster wrote/bought/developed the software that(venue of your choice) uses at their own box office. Ticketmaster may have even provided the pcs/sales terminals, networking equipment, installed the software, and trained the staff at the venue on how to do everything. Ticketmaster probably gives the venue monthly sales reports and tracks other stats for them. Depending on the nature of their relationship, Ticketmaster will allocate a certain bandwidth(online and in terms of number of operators on the telephone) to that venue for their big onsales. Ticketmaster will also have an employee whose job it is to interface with the venue, help them dole out tickets to the bands, promoters, take care of season tickets, work with promoters on stage and seating layouts, etc. Ticketmaster probably prints and mails/FedEx all the tickets. Ticketmaster is also the ones answering the phones if someone calls to complain about the order or has a problem. Ticketmaster's phone staff also handles all sorts of inquiries about "what day is such and such show, does a 3 yr old need a ticket, can I bring an umbrella inside", etc. While I've never worked for Ticketmaster I used to work in the industry so I'm speaking from some experience.

    Ultimately, Ticketmaster-evil as they are-is providing a certain level of service and expertise to a venue that most venues themselves lack. Most venues probably are better off outsourcing a lot of the above mentioned stuff to Ticketmaster than trying to do it themselves. Ticketmaster has been doing it for years and has an economy of scale and a resulting efficiency that no single venue could ever achieve on their own.

    "How hard would it be for companies that already sell Ticketmaster tickets to create a business account on ebay to purchase set-priced tickets for customers and print them right there?"

    The problem with this is that Ticketmaster wrote and owns the software that tells every pc/terminal that can sell tickets what tickets have already been sold vs what are available. If you want each ticket to have a section, row, and seat number(and believe me, you *DO* want this) then you need the software that keeps track of this info. Without access to the software that does this, how do you keep track of ticket sales? In short, it would be very hard bordering on impossible.

  130. ticketmaster auctions suck by ticketeconomist · · Score: 1

    this was from ticketnews.com http://www.ticketnews.com/Madonnatickets.html Prime Madonna tickets available for less than half price on secondary sites By CHRISTINE PALUF TicketNews.com May 22, 2006 - Madonna's "Confessions" tour debuted in Los Angeles yesterday. Initially the show was announced as "sold out" minutes after it went on sale. But there are plenty of seats that never went at all. Front row seats to Tuesday's May 23rd "sold out" performance start at $2,200 a pop. Second row seats start at a $2,000 low bid on Ticketmaster's auction. But secondary reseller sites such as TicketLiquidator.com have second row seats in the same section for only $950, less than half the price of the Ticketmaster auction. So how can tickets still be available for a show that supposedly "sold out" the day tickets went on sale? And how can they be priced for less than face value? "Customers ultimately get caught up in the hype when an artist claims a show is sold out," said Don Vaccaro, CEO of TicketLiquidator. "They bid on an auction, only to find out later that the show may not have been sold out. Because of perceived lack of supply, the artist can manipulate the price to higher than market value." In the case of Madonna's tour, the auctions went on sale when the shows were claimed to be sold out and supply was limited. That gave the impression that the supply was lower than it really was, thus raising the equilibrium price of the tickets, according to Vaccaro. "As close as I can tell, it's been going on for decades," said Dr. Stephen Happel, professor of economics at Arizona State University. "Any promoter or owner has 'holds' for themselves, the artist, fan clubs, etc. and it's their right to do with them as they wish. "A couple of states have proposed laws where they would have to tell how many tickets they were holding and where those tickets were. I'm for transparency. Release that information to the general public, and let people respond accordingly." Many of the tickets originally priced at $185 can be found for $100, and these discounts are pretty much available at most ticket levels. Now that it's apparent that tickets are still available, the price is beginning to reflect what the market determines they are worth. "When artists scalp their own tickets through auctions, it makes a compelling reason to shop TicketLiquidator.com or any secondary market site to save money on tickets," Vaccaro said. So buying tickets straight from the source isn't always the cheapest way to do it. Now the best seats in the house are up for grabs at a lower price than originally released. Whether they weren't purchased because of the high starting bid, or because this was simply the promoter's plan from the beginning, is up for debate. Madonna's promoter, LiveNation, did not respond to this inquiry. In most auctions, the level of your bid determines where you sit, so the more money you spend, the closer to the stage you end up. Ticketmaster's site claims that their auction product allows for a fair market price, and that the money stays in the 'right' hands: from the consumer to the venues, promoters and artists. The site also suggests that purchasers are getting a more secure, less fraudulent service than that found with other 'third party' resellers; a pricing system based on the fans' level of interest. But if a fans' only interest is in getting a ticket, any ticket, and they think the show is sold out, they'll buy whatever they can get. Being forced to bid above what they normally would have paid doesn't truly reflect their level of interest. It reflects their level of fear that they wouldn't get to see the performer. Claiming no tickets are available when they actually are is misleading. It may be legal, but isn't it slightly unethical? "It's clever, I'd do it myself if I were an event owner. Voluntary exchange benefits both parties," Happel said. But will fans catch on? Crying wolf only works so many times. Will ticket buyers learn that when a show claims to be sold out, waiting longer will produce a new flood of available seats? And that fans can avoid the auction and save money by going to secondary sites first? It seems to be the logical place to land.

    1. Re:ticketmaster auctions suck by psr+pickle · · Score: 1

      Auctions may suck, but it's not Ticketmaster you should be upset at. Ticketmaster doesn't tell the promoter that he/she should have their tickets set at so and so price. The promoter would laugh and ask what right Ticketmaster has to tell me what price my tickets should be. The promoter sets the auction price. Ticketmaster doesn't tell the promoter to hold the front rows. Ticketmaster has zero say whatsoever in these decisions. The promoter tells Ticketmaster what the prices will be and what seats they would like to be held. Don't be mad at Ticketmaster for something they have no control over. Be mad at the promoters who are greedy and want every penny they can get. Also, regarding the secondary market. Whether you use Ticket Liquidator or Stub Hub or whatever you are absolutely "not" guaranteed the ticket will be valid. Ticketmaster has the ability to 110% guarantee that the ticket you buy is 110% valid. Nobody, and I mean no one can make such a guarantee with total certainty that it will not come back to bite them on the seat of their pants.

    2. Re:ticketmaster auctions suck by ticketeconomist · · Score: 1

      TicketMaster strongly suggests that promoters use the auction service. They also knowingly have tickets held that are not sold. Look at Madonna - Ticketmaster auctions the tickets they then announce the show is sold out, customers then are forced to use the auctions, then tickets suddenly become available. I'd rather go to http://www.ticketliquidator.com/ or http://www.stubhub.com/

    3. Re:ticketmaster auctions suck by psr+pickle · · Score: 1

      Absolutely! They do encourage it. Why wouldn't they? Ticketmaster earns a fee for each ticket sold. But, you're incorrect in saying that Ticketmaster knowingly has tickets held that are not sold. What you're failing to understand is that Ticketmaster has no say in what seats are being held. The promoters/venues "own" those seats. Ticketmaster does not own them and therefore is not able to put them on hold. That's the promoters decision. Ticketmaster is not in the business of promoting shows or sports events or anything else. They are essentially a ticket printing service. So therefore, Ticketmaster will never make an "announcement" about any show. It's not Ticketmaster's event to make an announcement about. They have no right to make an announcement. Now, when one tries to buy online and are unable to there is a message that explains the numerous reasons why you are not able to purchase tickets. One of those reasons is that the event "may" be sold out. That doesn't necessarily mean that they are sold out. It might not be based on a technical glitch or the event creator didn't build the event properly. In some cases, Ticketmaster is only given an allotment of tickets to sell and the rest is sold directly through the promoter such as Clear Channel/Live Nation. So again, the main gripe should be directed towards the promoter and not the ticket printer. Another thing that amazes me is that people are upset about holds. The holds don't belong to the public, they belong to the promoter. If I have 30,000 pairs of shoes that I am selling, do I not have the right to "hold" 50 pairs and not sell them? Shouldn't I have the right to give them away to clients or give them away through a radio promotion? The general public doesn't have the god given right to have the option or ability to buy tickets from a promoters holds. The promoter does, however, have the right to print the tickets being held and then turn around and burn them if he wanted to. Not very smart but basically the promoter can do anything they want , within reason of course, and Ticketmaster has no say whatsoever. Peace!

  131. Anyone noticed the date on TFA? by FishinDave · · Score: 1

    September 1, 2003.

    Apparently, the idea didn't fly. :-)

  132. Cavity searches and high volumes by SonicSpike · · Score: 1

    I am a live audio engineer and have a degree in the study of the recording industry.

    The cavity searches are the results of lawsuits against promoters and venues (and sometimes even artists) due to someone getting stabbed, shot, injured, poked, punctured, etc inside of an event. Over the course of time the courts have found liability more and more in the concert-goers' favor, thus the promoter and artists are forced to cover themselves to reduce liability as much as possible. Treating everyone to a long and generous cavity search is one way to do that. Thank the lawyers for that one!

    Regarding volume, the sound guys (yes that's me) have to be able to ensure that every seat in the venue has the ability to hear the concert with intelligibility, over the crowd noise. This can either be done by cranking the main set of speakers up, or by distributing the sound via a delayed speaker system. Delayed speakers allow a smaller distance between you and the speaker, thus the volume must be lower (sound loses half it's volume every time the distance is doubled).

    Since every venue is differently sized and shaped, and most large tours carry their own gear, and bringing enough gear for a delayed speaker system is exceptionally complicated (sometimes on the order of magnitude). Thus it is not economical, or logistically feasible to bring enough delays in order to lower the overall volume.

    Besides, at a "rock show" people WANT it loud. To me personally, there is no better feeling than to hear my favorite songs by my favorite volumes as loud as I can possibly stand it. Yes I know I am damaging my hearing and all that, but I don't get to hear those songs performed that loud very often.

    --
    Libertas in infinitum
  133. Re:The guy is absolutely wrong, by a long shot. by Anonymous Coward · · Score: 0

    You put a lot of things in bold, but it's pretty obvious why.

    That's because he failed to close his bold tag, idiot. Leave it to you to cite a triviality like an improperly closed tag as support for your 'argument'.

  134. This is a good thing by mre5565 · · Score: 1

    Leaving aside the fact that TicketMaster is evil, this is
    a good thing if it ever happens. First is that as a buyer,
    my confidence that I'll get the goods I'm paying for rises.
    Second, the people who put on the event get more money, and as
    a result might be more interested in more showings of the event,
    putting the event in a bigger venue (or building a bigger
    venue). Another submitter noted that Ticketmaster sells tickets
    for most NHL teams. Most NHL teams are in financial trouble.
    This will increase the revenues and put the league in better
    shape.