MIT Looks to Give Group Think a Good Name
netbuzz writes "With Friday's opening of the MIT Center for Collective Intelligence, researchers there hope to address this central question: "How can people and computers be connected so that — collectively — they act more intelligently than any individuals, groups, or computers have ever done before?""
I'll give them the benefit of trying to start a realistic project without any fancy, not-yet existing technology, and therefore accept that their attempt for collective intelligence is writing a business book in what they call Wikipedia-style, so far with 300 participants. But I believe that books or the written word in general is not the right tool for collective intelligence and in fact right now stopping us from making some advances e.g. in education.
We've all grown up in a culture dominated by information transfer via text and been trained by our educational system to be producers of text ourselves. I'm currently doing it on slashdot, everybody is communicating via email and IM, because that's what we've learned.
But there has been a lot of research showing that richer media (not flash, but visualization and simulation) are often much more appropriate to describe complex subjects. There has been a trend for a long time to stuff text books with more graphics, diagrams, pictures, and educational software with videos, animations and so on. A picture can say more than a thousand words if placed in the right context.
Unfortunately we are not yet trained to use more than a basic hypertext processor for media creation. How many teachers can even draw a diagram? How many websites have useful graphics? If you look at wikipedia, it's basically a large book with a few photos and even fewer good diagrams, no simulations or whatever. So when reading e.g. wikipedia it is up to the reader again to create an internal visualization and hope to match the image intended by the authors.
I believe to make progress in collective intelligence we have to move our media production to match the mental capabilities of humans. Text was very useful when it was the only technical viable solution, but today there are many more and better media types, only our culture of media creation is behind the possibilities by some decades. YouTube may be a nice step in the right direction and what Lawrence Lessing said about creating CC licensed rich flash content also is. But starting another wiki style pseudo book is not.
memomo: free web based language trainer DE-EN-ES-FR-IT
Come on, it's freaking obvious. What else can it be?
by taking responsibility for the computer and doing the thinking bit. kittens dont worry, why should i
bring bak the ponies!!
... I think it's going to take something more than MIT smarty men, to make committees useful.
Any sufficiently well-organized community is indistinguishable from Government.
Then there is the less obvious issue that intelligence is not uniformly good or bad. What makes sense in one situation (problem, country, culture, etc) does not necessarily make sense in another. Globbing together intelligence strips away the judgement.
Engineering is the art of compromise.
Good luck. There seems to be an inverse relationship between intelligence and crowds. :)
Because God Knows there haven't been any going on so far...
This signature carefully hand-crafted from recycled electrons.
Computers arn't intelligent, they do exactly as they are told by you or someone else, never more or less, which if they were human would make them lemmings, never being able to invent anything on their own or think on their own.
gestalt: a configuration or pattern of elements so unified as a whole that it cannot be described merely as a sum of its parts.
Sometimes is hard for a group of "smart" people to agree on something,I rather have them experiment with a cluster of idiots (available in large quantities,they usually agree on anything as long as is stupid) and have the system do the oposite of what they choose.
The best test environment is production. - Me
chrome://browser/content/browser.xul
The group think on Slashdot is unsurpassed in so many areas...
Put any discussion like this in a technical/Geek forum and the debate becomes about what kind of technology will make this all work. Sorry folks, even with a perfect UI or whatever, this is fundamentally a people problem. The major limitations are not how to deal with html, flash, IRC or whatever, but about how to deal with clashing egos, language & cultural barriers etc and how to arbitrate when experts disagree etc.
Engineering is the art of compromise.
Folks at UCSC have done similar research with this paper found on the arXiv....I remembered reading it when it first came out and it's still a pretty neat concept.
Keep the faith, share the code
EOM
We all know that when you get lots of people together, the result is less intelligence than the sum of individual intelligences, not more. It is called "groupthink". It is why meetings never result in anything useful. It is why every collectively designed standard is a piece of garbage. Decisions require a decider, period. If the decider is intelligent, you get good decisions. If the decider is stupid, you get stupid decisions. If the decider is the president, well... I'll pass on that one. The point is, there is no such thing as a "collective intelligence"; group members hinder each other, not help, due to each individual following his own agenda.
No text, seriously.
Think of how much more rapidly Congress could create worthless legislation and shameful scandals with the assistance of sophisticated Artificial Stupidity algorithms. There's probably also a Beowulf cluster joke in here, somewhere.
>>Given how stupidly people behave in groups, it only makes sense to use computers to help them think stupider more quickly.
After reading the article, it seems like old wine in new bottles. They have coined "Collective Intellegence" (formerly the Center for Coordination Science) apparently for public relations purposes, and the information given reveals no new technology. The only project mentioned is a business-oriented book written wikipedia-style.
Is there more to this than groupware-on-steroids? Would like to hear the possible downside to this approach, since analog people don't mesh seamlessly with digital technology...
The reason you can't get it right, is it's way to damn complex:
- Experts on a subject in a large group tend to be minority, not majority
- If you pick a group entirely of experts, thens til the best experts on a problem will be a minority
- The "stupid" majority silences the "smart" minority
- Groupthink without some totally innovative mechanism is this: random noise + averaging. Hardly making the end product smarter
- Groupthink reduces the chances of factual errors (few agents discovering a factual error will correct it), but if you have too many agents, then there's a pressure to keep "status quo" and corrections might be dismissed.
When in 20-30 years we start linking to our computers directly with our brains (I guess), and new much faster processes emerge for communicating via the Internet using those interfaces, we could facilitate computer technology to build truly better products by groupthink.
Yea I realize: this again relies on some non-existing functionality. But this is reality. The only way to control a group process is by a lot of beurocracy, and then all agents are likely to age and die before anything is completed.
Dear MIT Center for Collective Intelligence,
Could we please, please get a beowulf cluster of massively parallel super-dupercomputers for Bush?? Please, pleasee...
So in other words, how do we get the mob to not act like a mob...
Here could be their jingle:
"Group think: The process that brought you the Iraq Quagmire"
Slashdot. Oh wait, they wanted a positive connotation.
Hasn't anybody ever heard of Singularity ?!?
== With enough Will Power, one could move mountains. With enough Brains, one would just leave them where they are ==
I'm not saying that scientists are gods or something, but, breaking what you say point by point:
"
- Experts on a subject in a large group tend to be minority, not majority
- If you pick a group entirely of experts, thens til the best experts on a problem will be a minority
- The "stupid" majority silences the "smart" minority
- Groupthink without some totally innovative mechanism is this: random noise + averaging. Hardly making the end product smarter
- Groupthink reduces the chances of factual errors (few agents discovering a factual error will correct it), but if you have too many agents, then there's a pressure to keep "status quo" and corrections might be dismissed.
"
Well:
- Presumably everyone there is going to be an expert
- Again, MIT can come up with the "best" experts
- If the "stupid" majority knows that the "smart" minority may well be right, it's a different story; they all know what's going on.
- I think it's more about harnessing the combined intelligence of these people, which works better than just random noise + averaging. Consider: if they can do it in such a way as to quickly dismiss any negative random noise, they'll benefit.
- Again, if the pressure to keep the status quo is forcibly removed, there won't be such a problem.
This sort of technique, although fundamentally similar to the simple writing by committee, is different when every member of the group is educated, an expert, and knows the shortcomings of the standard committee system. The system here seems to be trying to make it work just like the thought experiment does without any of the real world limitations.
Obviously, there will be limitations. I just think that there will be fewer of them.
http://www.TheGamerNation.com/Forums
If collective intelligence is so great, why isn't it used to solve this problem?
I believe Trurl and Klapaucius already established this.
I believe in the philosophy that the intellegence of a group is inversly proportional to the number of people multiplied by amount of communication (or sometimes the lack thereof).
I'm not so sure that groupthink is a good thing. Coordinated thinking, working as a team, whatever, is ok, but groupthink is sort of dangerous in a way. It's kind of similar to what happens in some AI/Neural Nets sims. A majority of the Automata get going in one direction, BUT the wrong one. Then the entire system follows because of the momentum. Sure there's some that "know" the right thing, but because such emphasis is placed on group cohesion and such, they still follow along. While this is a grossly simplified explanation it shows the point I'm trying to get across. To use more real examples. Germany 1930. As a country, there was genocide. On a typical individual level there were elements looking to stop the murder. What happened? Groupthink. Ala, 1984. Many followed the same "logic" as a delusional leader, and because the weight of his output (to borrow an AI term) was so high it overrode the good logic of many. A good fictional example of this is Ghost in The Shell: Stand Alone Complex - 2ng Gig. Towards the end, everyone was on the path to civil war, and there was a player who knew *JUST* how to nudge and manipulate the public into thinking just the right thing to serve his needs. Too fake? Ok, let's look at the stock market crash of 1930 (I just love that time period). What happened there? Groupthink, but not in the traditional sense. A trend was started, and it caused a loss of confidence in the system so to speak and then what happened. EVERYONE DID THE SAME THING. They all stopped spending money. They saw their neighbor loss his money/job/Marklar, and figured I better hold on to my money in case it happens to me too. Same thing everyone else thought, not incorrect thinking, given their small view of the situation. However at a 10,000 foot view, you could see the train wreck coming. You see that could also be considered stand alone groupthink. All said groupthink has its uses, just not in anything REALLY important. Of course this is just my opinion... I could be wrong. But you all agree right ;)
"Chinese Amazons, power armor, laser swords.... things just meant to be." - Shampoo, A Very Scary Bet
Just wire up the stupid people so they receive electric shocks whenever they speak.
the goal of this project is to increase the intelligence of the group
The US free market: two halves of a government-granted duopoly are free to set the market price.
How can people and computers be connected so that -- collectively -- they act more intelligently than any individuals, groups, or computers have ever done before?
Don't let Republicans run the elections. Also, when the United Nations asks to monitor U.S. elections, let them. See, this is simple. For more on this subject, ask Diebold why they don't think voters want paper trails but provide receipts on every single ATM machine they sell. Every single one. But the Republican-run U.S. election business company doesn't want paper trails for U.S. national elections. Why is that? I'd say the answer is the same reason why the collective known as democracy has been failing so spectacularly in the United States.
Vernor Vinge has often talked and written about intelligence amplification techniques, such as amplifying the intelligence of an individual or harnessing the power of many minds together. In his latest novel, Rainbows End (yes, the apostrophe is omitted intentionally, a fact the author draws attention to multiple times in the book), Vinge postulates one such mechanism for realizing group intelligence. What if an AI that was only moderately smart built up a social network of "experts" and well-placed non-experts, and found ways to essentially get people to do things for it by promising various inducements? The beauty is, an AI would be very adept at tirelessly managing such a network so that each contributor wasn't just contributing to the AI's primary goal, but also contributing to satisfying the promises made to other contributors.
Furthermore, the participants in this network wouldn't necessarily have to be aware of each other, nor would they need to be aware that they were part of a collective intelligence. People tend to cooperate more easily when they don't realize they're doing it.
We humans have a lot of core competencies, but neither managing group efforts nor making decisions by committe belong to this category. Machines, on the other hand, are fantastic at administrative minutiae. Machines also are much better at number crunching in general, something we already rely on them heavily for. The merging of human and machine cultures seems like a logical progression to me, and I don't believe I am drinking Kurzweil's Kool-Aid.
Isn't what they really are aiming for is collective consciousness? Omit computers, and that becomes, in itself, is an issue of spirituality and a whole slew of things not happily bound to science. 100% collective consciousness is one definition of God.
Add the technological element, and you have the *DRUMROLL*...
iGod!
(i want full credit)
I thought "groupthink" had been re-branded as "wikiality."
A good name for the project would be Wikipedia, seriously, do these MIT guys even browse the web, or is that too low tech for them?
If a groupthink system is going to produce very good results, the most important part is that the individuals must not know what the others are thinking or have thought, except perhaps a central mediator or coordinator. Otherwise, people get influenced either by charismatic/intimidating individuals in the group, or the "follow the herd" mentality kicks in once they know a large percentage of the group is thinking in a certain direction. The individuals must work independently or at most in pairs, then some sort of human + computer combination finds a way to piece together the separate results.
---------
There is inferior bacteria on the interior of your posterior.
Does this mean its time to harness the power of infinite monkeys on infinite keyboards?
Wouldn't it be sad if they couldn't collectively agree on a name for this type of collective effort, even using their collaborative capabilities induced by computers?
Ok, ok I'm leaving now, quit the shoving.
Is collective intelligence possible?
Yes, and it's called Wiki.
-Rick
"Most people in the U.S. wouldn't know they live in a tyrannical state if it walked up and grabbed their junk." - MyFirs
"The intelligence of a mob is the intelligence of the stupidest member divided by the number of people in the mob."
I posted this before if you want True AI If you want smarter networks. Take Digg, then add groups.
For example you have if you're a Republican or a Democrat.
Democrats mod stuff down Republicans may mod up. So they should each have their own scoring section.
There are a LOT of groups people can be a part of. Even social cliques if you so desire.
Eventually people who's articles that get modded up a lot will start with a degree of moderation to them.
Or you can search on your favorite authors.
I hate the internet because I always know what is coming next, but never the motivation to code it.
God spoke to me.
All the decisions that get made are a result of multiple compromises in order to deal with each members agenda. Consequently committee mentality takes over and therefore any decisions take an overly long time and are all mediocre. Any truly innovative or out-of-the-box thinking doesn't ever survive the gauntlet.
The most innovative results actually comes from dictatorships where the few most visionary risk-takers have enough authority to overrule the closed-minded majority.
Here's why
Is there no greater example of collective intelligence than the global economy?
Their web site is running ASP on a M$ server.
What kind of collective intelligence is promoted?
Yes, an clearly moderation *isn't* good enough for slashdot. This doesn't mean that it's not required, but it's not good enough.
Wikipedia is another effort with good, but not good enough mechanisms.
One doesn't know what the limitations of this kind of approach are. Merely that the current mechanisms aren't "good enough".
For that matter, consider scientific publications. That is an approach with a LOT going for it, but it's not perfect. Some people get too attached to their own name being successful. (A certain researcher in Korea recently comes to mind here.) Perhaps no system could be better...or perhaps the only improvement could be in speed. OTOH, perhaps things could be a lot better. We don't know. We don't even have a clear theory as to how to derive this. Therefore...
"When in doubt, cut and find out!" (A motto sarcastically attributed to surgeons in the 1800's.)
I think we've pushed this "anyone can grow up to be president" thing too far.
Collective intelligence is not a new term and is certainly not a new concept. (see: http://www.co-intelligence.org/Collective_Intellig ence.html ) However, studying it and finding ways to actually make it work is a worthwhile challenge.
But this is MIT. I'm sure that they can think a bit past the very pedantic Wikipedia.
Scores of MIT students are now googling 'wikipedia' to see if they can meet chicks there...
$30 Off All Plans: Use code TRIPLESAWBUCK
Large group projects break down when the energy spent coordinating the project exceeds the work produced by the project. (Death Spiral, Bureaucracy)
Modern communication methods do not reduce the effective coordination cost, because while they provide much more information, the quality of the information is worse. (Spam, Interruptions, Distractions)
The more people you have in a group, the more complex the possible set of relationships is, and the higher the chance there will be a conflict.
With tubes.
... and then they built the supercollider.
A single sheep is not a stupid animal. Quite the opposite, in fact. They tend to be fairly clever (for sheep.) Herd a bunch of sheep together, though, and they're collectively far more stupid than any single sheep in the herd would be. Likewise, humans.
I'm trying to teach myself to set people on fire with my mind... Is it hot in here?
Wikipedia is another effort with good, but not good enough mechanisms.
Despite appearances, they're two of the most successful collaborative tools in human history.
I'm sure you're right that they will be overshadowed by better designed tools in the future, but don't get your knickers in a twist because they're not perfect now. I know this is the era of instant gratification, but you have to walk before you can run, and as far as first steps go, both Slash and Wiki were pretty big strides.
"I've got more toys than Teruhisa Kitahara."
We spend lots of time 'looking up' stuff about everything and nothing, I can simply imagine an environment (meeting room) where one or more people have a meeting, collaborate on solving a problem, do homework, write software, do product research, etc... What's special about this room is that computer brain running the displays all around the walls, listening in for commands or keywords in a discussion and independently doing intelligent searches, data mining, aggregation, feeds, etc and displaying the results around the room allowing the human activity to progress towards its goal more efficiently. I'd call it BrainStorm. (don't know if the name is already taken by something else though!)
I think that it will be interesting to see papers coming out of this group. Perhaps they'll all be group written, with the entire front page consumed by authors' names, affiliations, and email addresses.
Whatever group structure they imagineer had better have a complete absence of any discernible hierarchy. We're all witnesses to weekly examples now of the depths of stupidity, selfishness, and vacuous ethics to which any number of our larger present human hierarchical collectives will stoop, such as corporations, political parties, and governments. The problem, of course, is Mother Nature: those with the greatest ambition tend to be (a) the most selfish, (b) the least ethical, (c) the most manipulative, (d) most cunning but less intelligent, and (e) the most eager to "spread their seed"... which is of course exactly what Mother Nature had in mind in the first place, with the whole alpha-male paradigm. What that paradigm DOESN'T lead to is better ethics. Since in virtually every human society to date these uber-ambitious types are the ones who wind up making decisions for the rest of us, it means that large hierarchical collectives dominated by such behavior - such as corporations, for instance - make even less ethical and "wise" decisions than the average single human.
We need some form of collective anarchy. Maybe the Borg almost had the right idea after all?
I'll assume they are not just re-inventing the Delphi method (http://en.wikipedia.org/wiki/Delphi_method), otherwise RAND can point they were there decades earlier.
Sorry, somebody had to write it...
There is a fundimental lack of understanding about the real problem. It is not Group Thinking that needs to be refined but rather Group Being. If science was religated to using only a hammer and pick for discovery the level of knowledge would be concomitantly crude. The tool that needs refinement is the entire human psychophysiology. Effective methods and understanding of this refinement are currrently being taught by His Holiness Maharishi Mahesh Yogi. See: http://www.mum.edu/ for more information.
There are a lot of posts modded informative complaining groups produce worse results than individuals.
/. seem to be calling out for exactly the kind of improved group function they're suggesting.
Has no one ever worked on a *well-facilitated* group project? Or done one of those organizational behavior simulations where your group needs to cope with a crisis (shipwrecked, stranded in the desert, etc.?) For some of those, you score how well the group functioned as a team, then you find out how well the group guessed the "correct" response (the one that military survival experts judged most effective.) You also get to see how well each individual would have scored if they had gone it alone.
The two times I've done this, in a room full of separate teams:
* The teams that described themselves as working together best (prior to knowing their scores) also produced the highest scores.
* The highest team scores were higher than the scores of every individual within the group.
* And, yes, the worse a team worked together, the more people within the group would have outperformed the group's score.
So a lot of these thread on
Glad to see someone located the problem.
Although the level of human understanding is improving every day, we will ultimately need to be able to interpret neural processing from static stimuli, how each individual processes answering the same question/ formulating the correct answer. I say static meaning a question and answer, given all things relative, that which no other answer can exist for that question. I'm thinking of math regarding this, but that probably breaks down with imaginary numbers and systems.
Is this where AI will come into play??
Possibly for smaller teams. I'm not convinced that once you go over 4 or 5 people that you can continue to add members to a well-oiled team without experiencing some degradation of the quality of work per person in the team. Watch something like Congress in action and you get the impression the collective IQ of the room is just under the temperature of that room.
I'm trying to teach myself to set people on fire with my mind... Is it hot in here?
I'd kind of agree with you on Wikipedia that it is a good step towards collaborative efforts, though I'd just call Slashdot a news site with a built in forum, which, not to put Slashdot down, isn't that amazing (though maybe I just say that as I'm used to having Slashdot around, and in fact it was originally a large stride for collaborative efforts)..
/. and Wikipedia suck, just that they're not perfect, and he was right y'know.
I doubt many things will ever be 'perfect'. Comment moderation is not, and Wikipedia moderation is not. The grandparent poster wasn't trying to say that
which is totally what she said
Multimedia (pictures, movies, interactive stuff) can not nearly replace text as an efficient way to convey information. Sometimes they can help form the model in your head, though. (and they can be fun to watch)
"Center for Collective Intelligence"
I do believe that she's rolling in her grave over this.
"Man is nothing without the works of man" -- Helvetius
MIT Center for Collective Intelligence
COIT
On a side note, artifical intelligence was(and is) a bane on research computing communities. Most people will recommend you not to take up PhD in AI, because, besides being hard, you will have to compromise any scientific integrities of your project and come up with something to show, ie not large but not complete step in solving large domain problem, but demonstrable short term gain research...
2c
I agree.
Also, this sounds to me like an expensive, high tech way to 'rediscover' how tribal councils, etc. work -- complete with wise elders and shamans.
I'm not very enthusiastic about trying to "productize" and systematize this -- its about people communicating, silly.
Let me do the heavy duty of adding the obligatory quote:
:P
"You must unconditionally surrender. You will become one with the Borg. You will all become one with the Borg. We will add your biological and technological distinctiveness to our own".
The pinnacle of Collective Intelligence and Group Think already seems to have a name... just not a pleasant customer relation management!
... is hard to find.
Surely in the anals of history there are examples of good results from 'group think'.
Perhaps the founders of the United States can be said to have brought about a good result. It's hard to imagine such a wide ranging, thoughtful and comprehensive set of principles coming from an individual (or a computer). If only this kind of thinking could have been sustained...
-
The language is full of references to failed 'groupthink'. Upon seeing an ugly building, product or work of art, it was once common for people to say that "it looks like it was designed by a committee".
There's that Tower of Babel thing showing that even the ancients understood these problems. We might take liberties with an old cliche and suggest that with an infinite number of modern writers typing for an infinite period of time, we would be lucky to find one product equal to a Shakespeare play.
-
So, It's easy to poke fun and find failed examples. It is likely that Shakespeare, Einstein, and Chopin will never be threatened by groupthink. But maybe there is a place for it--surely there are more good examples...
...omphaloskepsis often...
I have a suspicion that formal collectives of the Wiki style will be discovered to be useful only for some bounded set of problems, like, and for much the same reasons as, massively parallel computing.
That is to say, there are common, routine problems for which "collective wisdom" is dumb as a sack of rocks, and only a smart individual stands a chance of making headway.
...but I think it bears repeating :
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former."
-- Albert Einstein
or, if you need it in a handy reminder, there's a nice little poster that expresses approximately the same sentiment.
PC moderators can suck my White pierced, tattooed dick. If you think pride == hate, s/dick/Aryan meat mallet/g.
I always thought Wikipedia was "old tech". I'd love to work at that place to develop "new tech". If I had time to read this garbage ;-) posted here I'd know what was going on there. Time and money. I have neither! :-|
I'll think of a really good SIG just before I die.