Techies Must Educate Governments
Rub3X writes "Those in the know about technology must spend more time reaching out to governments and helping them understand the Internet's role in society, Google Chief Executive Eric Schmidt said Tuesday.
'The average person in government is not of the age of people who are using all this stuff,' Schmidt said at a public symposium here hosted by the National Academies' Computer Science and Telecommunications Board. 'There is a generational gap, and it's very, very real.'"
Techies spend thousands of hours educating government in the US. They do it in hearings, they do it as advisors, they do it as assistants. Even PACs try to teach these people how various elements of technology work, albeit often for the wrong reasons. Lack of teaching is not the problem. Nor is the problem lack of information these representatives can access on their own, so they can learn on their own, as any of American's best and brightest citizens — such as many of those here on slashdot — manage each and every day.
Nor is the problem the age of the representative. I'm closing on 60, and I know a great deal about technology. My mother knew more than any representative I am aware of when she died recently, and she was almost 90. I inherited her dual CPU Dell running Red Hat SMP when she died. She wrote some pretty tricky perl scripts; I wish I could have converted her to Python, but alas. I didn't say she was perfect.
In the US, the problem is that the parties keep putting incompetent (and worse) people up for election. Consequently the American people, having no effective way of dealing with the two-party monopoly upon government seats of power, keeps voting these incompetents into congress and the senate.
So the Internet is a series of tubes, you can't say words on television that are common in every schoolyard, and the human body is a matter for shame. And those are the small problems. Worse, we've invaded a country under false pretenses, with no valid reason beyond those already exposed as nonsense, the bill of rights has been forsaken, and the congress and the senate have seen fit to make the entire judicial process one that the executive can control from start to finish.
The tree of liberty is dead. It has been shat upon by millions and millions of sheep, trampled by elephants and donkeys, and finally the pulp was sold by that lady with the blindfold and one tit hanging out for King George to write out "signing statements" upon.
I'd tell you to vote libertarian, but most of you are just going to put another democrat or republican into office anyway. Literally, a crying shame. We have fallen so far.
I've fallen off your lawn, and I can't get up.
If the politicians are anything like my parents, then they are afraid to use the fax machine. Still, you know younger candidates (like Obama) have an edge on this issue...but does it make a difference?
Techies Must Educate Governments
Sorry, we don't have time. We're too busy destroying our lives playing WOW.
This is also very true for the leagal system. We need to educate the Judges and the Politicians I think.
- F1 NEWS
...if a top tech could take tech?
This tagline is copyrighted material. Please send $10 for an affordable replacement.
Like I want to spend any free time explaining how some technology works to yet another stupid user. Who would go for this?
Voting! Or, as V put it, "People should not be afraid of the government. The government should be afraid of the people."
Obviously, this does not apply to Senator Ted Stevens. He clearly has a grasp on modern technology.
The internet is not a big truck!
Look. It's not like we're not trying. The thing is, politicians are obviously too dense to educate themselves about the core functions of their jobs today - economics, international relations, comparative religions, and ethics. I personally couldn't care less about whether a politician can even push the little button to the right of the green light, as long as he knows what he's doing when it comes to making an economic decision.
The problem is that a large percentage of them don't. I want smarter politicians, but anyone with half a brain knows it's just a mudfest, and doesn't really want to be dragged into it. The problem is more deep seated and insidious than just a lack of tech knowledge; if other industries and communities were more aware of their situations they would be (and often are) just as pissed about the lack of competence on the side of their elected officials.
The only exception, of course, is probably the stock market. I'm pretty sure your average politician could tell you quite a bit about how a 401(k) works, even if they can't tell you the difference between Windows 2000 and Windows XP.
My little site.
Those who have worked in government and industry for 20+ years like me will probably agree that the influx of greedy PHB's into the upper ranks of IT/Engineering has laid waste to the talent that was once there.
Back in the day, senior management was listening to deep techies who knew their stuff - they relied on our training and experience to lay down systems that did the job well.
Times are different now. Most management I've seen is populated by greedy, power-hungy know-nothings who think outsourcing a core competency is a good idea. Mortagaging the future of the company they work for is, in fact, *their* core competency. And in the process, they rid the company of those who hold the institutional knowledge and have the technical depth to create great products/services for the company.
These management types will not (as opposed to "can not") be educated - it interferes with their world-domination plan. Nothing short of a sustained "flight to integrity" will turn this tide.
- The Kessel run is for nerf herders. I can circumnavigate the entire Central Finite Curve in a lot less than 12 parse
``Techies Must Educate Governments''
While "must" is a bit strong, I agree it's a good idea. And so is voting for politicians who have a clue about the things you care about. In the upcoming elections (in the Netherlands - yes, that's what the stories about the voting machines were about), I'm probably going to be voting for some tech-savvy politician, rather than just for whatever party seems the best choice.
I've not decided which politician is getting my vote yet, but I know that at least Kees Vendrik (Dutch) (of GroenLinks) has done good things when it comes to computer-related issues, including filing the Motie Vendrik, which ``requests that the government ensure that by, 2006, all software used by the public sector supports open standards'' and ``requests the government to actively promote the use and development of open source software by the public sector''.
Please correct me if I got my facts wrong.
In other words, unless you can mobilize media, public opinion or vast sums of money, government officials don't want to hear from you. And most geeks are not very good at presenting their ideas to the public, or being media darlings. Which explains why important legal battles have been lost in the recent past... Most people/voters simply did not care enough to mobilize and most politicians are ready to sell their souls to The Almighty Buck (or Euro).
And, frankly, these are the only things politicians care about these days: money, media and votes. Rather than approaching governements that don't give a hoot about you , I believe it is much more important to crack these three things. And all of them go hand-in-hand: get enough money, and you can get media exposure, and you'll mobilize normally apathetic voters (for instance). It's a sad state of affairs, but it's true: politicians are not here to serve their fellow citizens, they are in this line of work to further their own private ambitions . And as long as we have a professional political class, this can only get worse. But I digress.
Of course, I am not Eric Schmidt, who, as the CEO of Google is able to mobilize enormous amount of money and media attention. YMMV.
The right to offend is far more important than the right not to be offended. (Rowan Atkinson)
When the right has suspended Habeas Corpus? Yeah, right.
Vote out the idiots!
That's sort of funny, that the average age of internet users is poorly represented in government. If you did an 80/20 rule on the internet most of the active users would be in their teens to their mid 30's. Most people in government are in their 30's to 50's. In fact, for many elected offices there is a minimum age requirement.
Tisha Hayes
Seriously, When was the last time you saw a Candidate that you were actually excited to have as a leader?
We are all just people.
While I mostly agree with Mr. Schmidt's basic point, the fundamental problem is, I think, quite a bit more complicated than just the age of the participants. I'm 54, and I've been working with computers since 1970, and I think I'd qualify as fairly sophisticated about technology (heaven knows my friends and family members with computer problems seem to think so).
Look at the backgrounds of most of our elected representatives: they are predominantly people from the law, graduates of local politics, and a scattering of other fields; people trained in science or engineering are not exactly thick upon the ground. They are often very good at constructing arguments, but that's not the same thing as discovering what's true. There's also, historically, been a strong anti-intellectual undercurrent in US culture.
Can we get them to stop treating Video Games the way they did TV, Comic Books and D&D?
That might help...
Remember, our elected officials are only as smart as the people who elected them.
Slashdot is kind of like Playboy; we aren't here to read the articles.
Slashdot Burying Stories About Slashdot Media Owned
If you don't allow your government to have power over youe everyday life, then their "education" level is a non-factor.
You only need to educate your government if you want it to rule people on your behalf. People who want that are called "tyrants". They're bad.
... there's a philosophical gap. In my experience, people who show a deep interest in techie things and people who show a deep interest in being politicians tend to have a fundamental difference in the way they approach the world.
For the politician: nothing exists, or has a particular quality, except as decided by popular belief; people are more real than things; opinions count for more than data; agreement matters more than knowledge; emotional perception is all-important; the many matter more than the one.
For the techie: things exist, and have immutable qualities; things are more real than people; data counts for more than opinions; knowledge matters more than agreement; emotional perception is irrelevant; the one matters more than the many.
These differences make meaningful "education" a very difficult task, because the techie's impulse is to say "Here is Tab A. Here is Slot B. See how they work?" The politician's reply is either "Not everyone agrees that that's how they work" or else "That's disgusting! Inserting tabs into slots. The very idea!"
So the techie tends to think that the politician's reactions are irrelevant, and gives up on further teaching; and the politician tends to think that the techie's facts are irrelevant, and gives up on further learning.
(As with all generalizations, of course, anyone -- myself included -- could point out glaring counter-examples, so maybe I should just be modded "Full of $#!+".)
How can a post be modded "overrated" or "underrated" when it hasn't been rated yet?
Earlier in the afternoon, Microsoft Senior Vice President for Research Rick Rashid spoke of a future fueled by the rise of "human-scale storage." Translation: Since nearly anyone should be able to afford terabytes of disk space by 2016--even today, one can purchase that capacity for less than $500--new possibilities arise for documenting the world around you.
;)
Wow, someone gets a deep discount on drive space!
Life was hell, then I discovered Linux...
It needs education on constitutional republics, enumerated powers, and federalism. If they are taught these forgotten truths, our internet will be just fine.
Just keep explaining that it's not a truck, and eventually they'll understand.
You see? You see? Your stupid minds! Stupid! Stupid!
The baby boomers are in their last season of power. This generation matured without the wired world that has become an essential part of our entire lives. Consequently, they are slower to adopt technologies that come natural to gen-x tech natives. As the older generation passes the torch; politicians, corporate leaders, etc. will instinctively become more tech savvy.
Thanks for writing such an excellent piece. Great points about your mother and the problems of the US political system, the small and large absurdities it has caused, and the current state of liberty. I can't comment on the voting advice, because I don't know the libertarian party or what they stand for, but for the rest, you just said everything I would have wanted to, and did it better than I ever could. Hats off.
Please correct me if I got my facts wrong.
No, we cannot educate the government. At least in the US, we can RUN to BECOME the government. That's the solution. However, with politics being a dirty dirty game, most techies won't drop to a politicians level.
Gorkman
"The average person in government is not of the age of people who are using all this stuff,"
Wow. Stereotype much?
The problem isn't that gummint folks don't know about these things, the problem is that they DON'T CARE.
It's all about power and control and PRETENDING to care.
It's like the old Jay Leno routine about soft cookies sold in bags.
CEO: Everyone has the soft cookies. We need one, too. Any ideas?
Underling: Well, boss, why don't we bake the cookies fresh every day and deliver them just in time to be soft and fresh.
CEO:Are you out of your mind?! Get out of here! Bob, call Dow Chemical. See if they have a softening agent we can use. Bill, call the Metamucil people and find out what they use.
So what I guess I'm saying is that while the Internet may be the best thing since soft, warm cookies, all the politicians care about is feeding us chemicals. I think. Or something.
Given the notorious unreliablity of our voting process (broken voting machines, lost ballots boxes, etc) coupled with complete unaccountability (no proof of how my vote was registered, no recipt) why would I think my vote was ever counted in the first place? We refused UN oversight of our elections and you still expect me to believe in the voting process as a way to fix our broken system?
From: http://www.commondreams.org/news2004/0706-09.htm "We the undersigned Members of Congress hereby request the Electoral Assistance Division of the United Nations Department of Political Affairs to send election observers to monitor the presidential election in the United States scheduled for November 2, 2004. We are deeply concerned that the right of U.S. citizens to vote in free and fair elections is again in jeopardy"
Sorry, We haven't been a Democracy for quite some time.
We are all just people.
You cant educate people that think the erth is 6,000 years old. All you can do is yell at them.
"Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
A: Politicians don't bother to comb their hair over their horns.
Step into a huge movement. Don't Tread In Me.
Focusing on the politicians' ignorance of technology misses the point. The real problem is that those politicians feel such a need to regulate something they don't understand.
A government big enough to give you everything you want is big enough to take away everything you have.
Basically, it's not a problem of "not understanding technology" - though that's a basic issue that needs adressing. The trouble is, trying to educate people who aren't interested. Politicians rarely need to know how it works, and almost never need to know why it works (and why it matters), because they don't get voted in for understanding issues, but for being popular.
You can educate someone who doesn't care about how to use a mouse, a PC, how to browse the internets, how to make a web-page, how the interets tubes work, what hacking is, how encryption works, what the hell DRM is about, etc etc etc, but you can't make him care. "You can lead a horticulture, but you can't make her think". Until it makes a difference to their chances of staying in power, technological understanding will not penetrate the body politick. Not directly, anyway.
I've had this conversation with other people. Things will change, but not by changing those who are in power - it comes from changing who is in power. In big corporations and such, this has happened much more quickly. If your board doesn't understand the implications of technology, the company goes under - the board gets replaced with people who do understand. Not so in government. All you need to be successful in government is... to be popular. And you can set your own agenda, if you publicise enough. So technology doesn't get a look in.
Maybe, over time, we'll see the "generational shift" where everyone's grown up with technology and understand its implications, to the point where they can make (more) informed decisions, so even politicians have a clue what the debate is about. Trouble is, that always leaves politicians ten steps behind the times.
Solutions, anyone?
Meta will eat itself
At least in the US, we can RUN to BECOME the government. ...most techies won't drop to a politicians level.
Ha ha ha ha ha ha! That's a good one. :-)
Oh, wait, you were serious.
(blank stare)
HA HA HA HA HA HAAAAA! :-D
I think Ted Stevens has done a fine job educating the government and the people about the internet, how it works, and it's importance. Of course, if you think that techies still need more influence on the government, you could always write an internets to your senator. Allow 2-3 days for arrival though, the tubes are pretty clogged.
Similes are like metaphors
There's a new group founded last month, with 14 Nobel Laureates on its board, that is advocating for "evidence-based debate and decision-making in politics". Sounds like a good goal.
What happened to your strategy? This is a story based on something a Google executive said... yet, Google isn't in the title! Not only will you lose ad revenue, but just think of all the Google fanbois that will have skimmed right over this story without even *realizing* that an essential bit of Googley goodness lies within!
Won't someone think of the Google Fanbois!?!
games journalism blog
This article and most of the posts presuppose that those people in government care. They don't. *You* think tech should be important, not them. It is stupidly naive to assume those in positions of power are stupid because you don't like what they do. As soon as somebody starts telling you that Clinton or Bush are stupid, you should walk away, because that person is an idiot. Yes, this means you. Even though you don't think it applies, it does. Really. If you don't believe me, come back in 20 years and you'll be agreeing with me, that you were an idiot for thinking in such a manner.
Acutally politicians should also learn logic and systems theory from us, as they don't currently seem to think or plan in very logical or structured ways.
The first thing that needs refactoring and clearer requirements definition is the law.
Test of whether Slashdot is working again...
Sometimes it's best to just let stupid people be stupid.
The parent post is overgeneralized of course... to paraphrase is to overgeneralize.
This is a very insightful post. I agree almost 100%... however there are people who are adept at both politics and technology. Someone with both talents may seem scary to either group.
The way I see it - humanity stretches out between two extreems. On the one hand we have emotion and on the other we have logic. There is a knot of people at each end. The population in the middle may be rather sparse. As the author of the parent post correctly points out, for people at either end of the spectrum it can be very difficult to try to understand the other camp.
I would suggest that the political (emotional) side is substantially more heavily weighted than the technical (logical) side of this teeter totter. If we go back through history what we find is a slow progression of technology and science. It was only a few hundred years ago that observers of nature were routinely condeemed. Indeed many were imprisoned. If we consider primative people, what we find typically is a well developed emotional complex. It seems the hallmark of civilization is the development of logic. This is the essence of law for instance... that issues should be decided on fact and logic. Yet in spite of this, we find emotion running the show far too often.
Simply put, the logical individual is still in the minority. As I see it, the world is run primarily by emotion. Even very logical people often misunderstand how much decision making is governed by emotion. Emotional people of course don't consider the question.
me : - You should obey me,
McFly: - oh yes,
me: - bring me more coffee Mc Fly.....
Google has all your data , now it wants your Government.... oh sure. here you have.
You mention the "mechanism of election" yet you mention two completely different systems. Democracies don't elect representatives to make the laws, people make them. And yes, it is defensless against the "mob mentality." But a deomcratic republic isn't the same as a democracy.
The saddest parts about the system though, is that republics (democratic or not) are just as defensless against it, just in a different way. Now, instead of the "think of the children!" actions that might be taken in a real democracy, we have the "voting for someone other than republicans or democrats is just a waste of a vote" blind sheeple statements. They're both born of the mob mentality and they can be equally destructive to liberties.
As you can see, its not the elected officials that are the problem, its the people that are the problem. Will that change? As long as they have their bread and circuses, probably not.
Soon the Gov't will no longer be of any concern to us. I've just received word that the Emperor has dissolved them permanently. The last remnants of the Old Republic have been swept away.
Fear will keep the local systems in line. Fear of this battle station.
It sounds like the poster was describing a primary election form. In some "open primary" states, everyone can vote in the primary and can vote in ONLY ONE party's primary, since primary elections are for the purpose of nominating candidates for that party. It sounds like something the states shouldn't be involved in, but it shows how the political machine is wired for the two parties. Third parties, and the two parties in some states, hold nominating conventions to do the same thing.
A problem in some areas if that one party has a single obviously strong nominee, members of the opposing party will vote the other party's primary, and vote for an unelectable candidate. In very rare cases, the party loyalists will figure that the obvious candidate will win and not vote, and in fact the weaker candidate will win the primary. Or if there are a few good candidates, the opposition will try to get the weakest nominated. I'm shocked, shocked that people would consider doing this.
I've developed an executive level coaching package that addresses that precise issue.
:-).
It's quite fun and relaxing to run a business that makes money by being honest
Insert
As a libertarian, I am opposed to legislating FCC (the FCC for christsake!) regulation of the Internet, called Net Neutrality.
I am opposed to Net Neutrality because it violates the End-to-End Principle, which is the defining quality of the Internet as a network of peers (i.e. P2P).
Once you involve a centralized enforcement agency, such as the FCC, into the operation of the Internet, you have effectively destroyed the End-to-End Principle as much or worse than implementation of QoS by ISPs ever could.
http://en.wikipedia.org/wiki/End-to-end_principle
(Yes, this centralization has already been a problem for DNS and spam RBL, but lets not add to that, mmmkay?)
One technical solution is for ISPs to try to make QoS happen, but everyone downloads and installs I2P so that QoS becomes unfeasible to implement.
http://www.i2p.net/
I was asking several school teachers about recent education bills (state & federal). It sounds like the politicians enacted legislation without talking to the educators. This sounds exactly like what is going on with network neutrality, etc. Our elected leaders just don't understand business. If you want to get from point A to point B, you find the appropriate subject matter experts, pay them to research the problem, get proposals for solutions, and implement the solutions. But they don't seem to do that. They just do whatever the lay-person thinks is a good idea.
Nothing will work until we restore basic business intelligence back into the elected leaders.
Politicians aside, I see the problem as being entrenched within government. As someone who works in IT in the state government, I have been baffled by the decisions of IT management. Many of my colleagues are highly competent and motivated IT professionals, (note I said many, not all), but the structure of government impedes our ability to implement better IT solutions and policy. When we try to discuss it with management, they just ignore us and only listen to the consultants they've hired. My colleagues and I are then forced to implement whatever the consultants have recommended which often flies in the face of common sense, nevermind the best interests of the taxpaying public.
Of course, if management actually really understood IT, which I used to believe was the case but am now convinced is not, a real discussion regarding policy could take place but they are truly clueless so of course they rely on the consultants who convince them otherwise. Their decisions are also driven by a pass-the-buck and avoid responsibility at all costs mentality meaning when in doubt, they blame the consultants who are happy to take the blame as long as they can keeping billing for it. On top of that, government's inherent hierachical structure and nonsensical budget process fully insulates management from ever being responsible for the consequences of their poor decisions.
But what really drives me crazy is that the consultants who are pushing bad solutions and poor policy are considered more competent than I am by my own managers because they're in the private sector and I'm not. Wtf?
And yes, in case you're wondering, I have been looking for a new job but there is a strong stigma against government experience in the private sector that I can't seem to get out from under. This is in spite of having worked on 5+ projects compared to most of my colleagues who work on just 1 project and having a graduate degree. So I advise anyone out there considering working in the public sector, only do so if you don't think you'll ever want to return to the private sector. My job is great for someone who wants perpetual job security, a stable 40-hour work week, great benefits, steady raises until their salary reaches the limit for its classification, no pay for performance, no opportunity for growth or promotion and being paid to not think.
- tokengeekgrrl
(not a typical lazy, government worker)
Can't we just call them n00bs and run away giggling like we usually do?
God Be Gone
Heck, even in Canada you can get 250GB drives for $100 or so. 4x250GB = 1TB = $400.
:)
You must be part of the "generation gap" that this article is talking about. Are you a senior government official, by chance?
Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
You precisely echo my view. In an effort to turn sentiment into action, I am attempting to help increase public knowledge of technology and their rights. If you wish to contribute, please contact me.
Perhaps we do not have the time; however, I have a feeling that it is a matter of effort -- effort well worth investing. In that spirit, I am attempting to help increase public knowledge of technology and their rights. If you wish to contribute, please contact me.
I think a bigger problem is that the government leadership has had so much smoke blown up their asses about what "technology" can do that they are (rightfully) skeptical. I can't tell you how many software demos I attend where the sales-weasels promise the solution to world hunger but deliver a smouldering pile of crap. When people start seeing through it, they come up with a different line and use even more nebulous terms to tell you why you need XMLnanostreamservice instead of the old crap they sold you last time. Tech burn is VERY VERY real, and it's getting much worse.
People who think they know everything really piss off those of us that actually do.
They aren't open for debate, they are specifically retained by the people. Read your own link. For example, the Constitution doesn't address the right to jumping. That doesn't mean that my right to jump up and down is open for debate. It means that my right to jump up and down is specifically protected from Federal laws.
This is our generation that is coming of age. We are the ones saturated with computers and the dissemination of information. We are the ones who, in due time, will replace those aging fossils who corrupt our fine country. Why should we help them? Why should we give up the very advantage we have over them? Maybe we should have helped Foley better understand technology so he could have hidden his tracks better... Yeah, I say we help them... help them out of office!
Ask what you can do for your government!
Except it doesn't really work. In my experience even as low level tech advisor to Joe Bloggs, about PC hardware, knowledge goes in one ear and out of the other. You can give them the best advice you can and they'll probably still go to Dell.
The same goes for large corporations and governments. They aren't going to listen to the man who really does know what he's talking about, they're going to listen to the person who will give them the answer they want to hear. Sad, but true.
"No, no, no, don't tug on that! You never know what it might be attached to."
See The Systems Approach and Its Enemies by C. West Churchman, Basic Books 1970, if you can find it.
There are breeds of human thought.
Techies cannot educate gubmut. I happen to know it is totally hopless. I did gubmut work once or maybe twice. I worked for the state of virginia as a temporary person once. They never make me real, so I convinced a charity to hire me. They made me real, but did'nt pay me enough to eat, so I got myself hired by a cola company, who did'nt pay us techies enough to have babies, so I got hired by a consulting company, which hired me out to a telephone company. Telephone and computer companies paid pretty well as long as you didn't work for them. Somehow a consulting company got me involved in a gubmut work project thing. You have heard the term "good enough for gubmut work"; Most of the people started out caring, unless their parents worked for the gubmut, hence they were born with a no care attitude. Most of the people I worked with in virginia were good people who did their job. We had a few goof-offs who smoked pot in the tape library. The resin was good for a couple tape i/o errors a night, sometimes more, especially after it collected on the tape heads. Once in a while we would have a no-brainer disaster, but most things went fairly well. Gubmut work for the federal people was very different however. One of the contractors hired 70 VAX VMS programmers to work on IBM MVS, because VMS and MVS had the same letters. I heard they "didn't know there was a difference". You never win a contract, cause if you do your competition influences the politicians to re-write the reqs so they cannot be done, which causes missed dates, which eventually puts the contract back out for new bids. Or the cometition sues you cause you won. This process goes on and on and on. The never ending gubmut work circus. Everybody but the techies are politicians, and when things go wrong techies are expendable so techies are blamed. So forgetaboutit.
I've been following these threads on Slashdot and elsewhere for years, and recently have come to have a new perspective on why we're not getting anywhere as techies or as citizens living in a democracy. I started out as a techie who's been chased to the Strategy and Management end of the production spectrum by the Dot-bomb and outsourcing craze; and I've been simply astonished by how exceedingly difficult it is to communicate exceptionally simple concepts and goals to Sales people and management--within our own industry! And it dawned on me that the reason we're banging our heads against this same suite of issues year in and year out is that we're not grasping the simple fact that we have to get our message across in the dead simplest way possible. It's about interpersonal communication.
It's true that Joe Q. Citizen doesn't know or understand much about technological issues. Most people know very little about most things. Some might know a lot about a very little if they're particularly ambitious, but most people just try to get by. The world is a big place with a lot of big things going on that they, the little guys, don't feel like they have very much effect on. So why take the time and put yourself through all the heartache to learn a whole lot and invest a whole lot of energy and passion into some big issue that you can't really do anything about? Besides they have to take care of their kids, hold down a job, manage their personal relationships, walk their dog, and just basically do all that you have to live.
If you're lucky, the average person has about 10 minutes a day to think about the big picture, new concepts, and form opinions. The desire and drive to learn, adapt, and grow that we techies share, just aren't by most people. And in all these threads we rail and gibber and threaten and protest that nobody cares and nobody is doing anything. And we just cannot understand it, precisely because our assumptions about people wanting to know are not matching up with reality.
That's why, my friends, if we want the government to change its policies on tech or anything else we have to 1) stop repeating platitudes, truisms, and articles of faith like "in a democracy people get the government they deserve" or "it's not a democracy, it's a republic!" and feeling like we've said or done anything that matters, 2) organize as techies and get our story straight, 3) re-phrase and test and re-phrase our message until your randomly selected group of citizens gets it on the first pass, and 4) repeat it high and low until the hills and valleys ring, until it's lost all flavor in our mouths and we dream it at night and mumble it under our breaths autonomically.
That is the only, only way to break through the great white noise and extremely well-funded spin that is the modern industrialized democracy. We have to be able to get through to people in those precious 10 minutes a day that they have to think about anything that's not right in front of their noses and smacking them in the head.
Do what you can, with what you have, where you are.
If it's taken Techies this long to figure that out (in many cases too long--10 years-- to prevent the current mess),then perhaps the techies are lacking something as well.
most governments are in their 40's-70's they dont even know that all websites on the "internets" don't began with Dubya-Dubya-Dubya.
For re-techucation!