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Fiber TV Install and Experience

SkinnyGuy writes "The same guy who brought you the Fiber to the Premises (FTTP), FiOS broadband installation process, now brings you a detailed look at the FiOS TV install. He's thrilled and apparently couldn't be happier to say goodbye forever to Cable TV. There's a lengthy story and interesting slideshow." From the article: "I chuckled a bit to myself. After all these years of the phone company having to lease out and let competitors use its phone lines and utility poles, Verizon was using a competitor's wiring (and the work they did to run it into my house). Sorry, Cablevision."

225 comments

  1. Frist Post by Anonymous Coward · · Score: 0

    I am going to be looking in to this more as I am in am area that offers this FIOS service. Looks very interesting.

    1. Re:Frist Post by Anonymous Coward · · Score: 0

      i tried to install fiber tv and i ended up with the gout.

    2. Re:Frist Post by Anonymous Coward · · Score: 2, Funny

      What's the point of posting anonymously if you're going to mention your name in the subject line, Senator Frist?

    3. Re:Frist Post by Anonymous Coward · · Score: 0

      I did it because the Internet Usage Policy at my work won't allow me to log in...

  2. FIOS is GREAT!!! by linuxgurugamer · · Score: 5, Interesting

    I had FIOS installed a month ago. Right now only internet is available, I'm just waiting for Verizon to get permission from the state to start offering TV. I can't wait. Comcast thinks that they can do things with impunity, such as dropping channels, moving channels around, adding new service (and charging more), etc. The day after Verizon announces FIOS TV, I'm ordering it.

    1. Re:FIOS is GREAT!!! by db32 · · Score: 4, Interesting

      I can't wait for the phone companies to decide what VoIP networks are trying to take advantage of me and protect me with their own VoIP services. I mean I can't wait for them to try and "clean" up the internet so only fine upstanding companies in good standing can deliver their content to me...oh wait. I can't wait for them to decide what I can watch on TV...oh damn.

      These companies are trying damned hard to be content providers because it changes alot of the rules, gives them ALOT more control, and basically lets them swing you around by your balls whenever they want and do it with the protection of the government. These companies are infrastructure, and need to be taught to stay the hell out of content. When they get in the business of content we get things like the Tiered internet, and commercials about how "Net Neutrality means the consumer pays more". I think them extending the fiber network to the home is definetly very cool, and definetly the way of the future, I just don't want them to be on either end of the fiber.

      --
      The only change I can believe in is what I find in my couch cushions.
    2. Re:FIOS is GREAT!!! by Control+Group · · Score: 5, Insightful

      Net Neutrality means the consumer pays more

      I have to say, I was honestly shocked when I first saw this ad campaign. Perhaps my naivete is showing, but that's the only time I can recall seeing something I know to be a complete, bald-faced lie in an ad. Normally it's spin, shading, vague terminology, inapt comparisons, rigged tests, the works. But my jaw literally dropped when I heard that claim.

      And of course, the problem is best illustrated by my fiancee, who had no idea why I'd be so amazed at such a statement until I explained to her what they were actually talking about.

      We seriously need a contravening campaign - of course, good luck getting the cable company to show it.

      --

      Reality has a conservative bias: it conserves mass, energy, momentum...
    3. Re:FIOS is GREAT!!! by TheRaven64 · · Score: 0, Troll

      gives them ALOT more control Instead of capitalising your typos, perhaps you would make your point better if you simply corrected them.
      --
      I am TheRaven on Soylent News
    4. Re:FIOS is GREAT!!! by metamatic · · Score: 1
      Perhaps my naivete is showing, but that's the only time I can recall seeing something I know to be a complete, bald-faced lie in an ad.

      I can only assume you haven't seen any political campaign ads.

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    5. Re:FIOS is GREAT!!! by kilodelta · · Score: 3, Informative

      I'm so happy that Verizon has to ask for a franchise in every area in which they wants to supply video. Second - my cable provider is Cox. Not a bad deal at all and I loathe Verizon like there's no tomorrow. They've been responsible for all my major headaches from drowned DS1/HDSL carrier to botched installs, etc. Cox has its problems, don't get me wrong. But at least they're responsive. Here's what I suspect is going to happen. Verizon will roll in with nice cheap rates for voice/data/video and within a 6 to 12 month period those rates will rise sharply. Then once they know they've got you on a contract, you're up the creek without a paddle. It's typical incumbent behavior on the part of Verizon as they still play from the Ma Bell handbook. What they don't realize is that other players in the market don't play by the same book, hence why Verizon has lost 30-40% of its customers in the last couple of years. That's a pretty big hit and they're way over extended with the expense of stringing fiber. And they're cherry picking areas where they actually string fiber. That won't help them.

    6. Re:FIOS is GREAT!!! by DrSkwid · · Score: 1

      What happened when you complained to the advertising regulators ?

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    7. Re:FIOS is GREAT!!! by eellee · · Score: 0, Troll

      Or any Socialist Democrat open his or her mouth....lmatfu

    8. Re:FIOS is GREAT!!! by lupine · · Score: 2, Interesting

      IANAL, but I'm pretty sure that the asshat companies running these ads will say that these ads are political speech and that under the first amendment they can lie all they want, just like miserable failure george bush, since truth in advertising laws don't apply because they are trying to influence politics and not sell a product.

      The problem is that the US is a Coporatocracy(the people may elect the politicians, but the corps own them) and companies can get away with shit like this. Corporate propaganda should not be given freedom of speech protection, yes there are some corps who pay some taxes, but only the richest citizens have the resources to match a corporate advertising campaign which makes their speech inherently unequal and makes any public debate biased in their favor.

    9. Re:FIOS is GREAT!!! by jweller · · Score: 2, Informative

      I've had Fios for a bit more than a month now and I'm generally happy with it. As mentioned the picture quality is better, and I have yet to see any of the pixelation or freezing I got from Comsuck. It even makes the 15 - 20 year old TV in my garage with no box look better. No lie. I don't like the channel guide as much but I'll get over that. Either way, it doesn't fix my single biggest gripe with the channel gide, if it's 7:59, and I click on a 8:00 show, just go to the damn channel. The channels are organized in a way that makes sense, not just any old place. Sports are together, discovery/history/learning are all together. my only real gripe is that with comcast there were always free on demand movies. not always new movies but there was a pretty wide selection that rotated from month to month. Fios doesn't have that that I've found. And I'm paying about $10 less a month for more channels.

      I've had Fios internet for maybe 3 months now and I can't really tell much differnce from my cable, except when the bill comes. I haven't run much in the way of benchmarks, but it does feel marginally faster. Fios's news server is considerably slower. I guess thats what i get for still using news groups.

    10. Re:FIOS is GREAT!!! by planetmn · · Score: 1

      I'm so happy that Verizon has to ask for a franchise in every area in which they wants to supply video.

      Now I can understand not liking Verizon, heck, I don't like them either, but why are you so happy that it's so difficult for somebody to compete with an entrenched monopoly (the cable companies)?

      -dave

      --
      /., where "Apple and Google provide Iran with nukes" will be refuted with "But Microsoft is a convicted monopolist"
    11. Re:FIOS is GREAT!!! by kilodelta · · Score: 1

      Cable companies are not entrenched when it comes to video. You have choices.

    12. Re:FIOS is GREAT!!! by planetmn · · Score: 3, Insightful
      Really? Whom do I have to choose from? Let's look at my options:
      1. Cable TV from Comcast
      2. Over the Air antenna, except that there are trees and other natural obstacles in the way
      3. Satellite TV, except that the trees still present a problem
      So in short, for me, and others, there isn't really much in the way of options. Cable TV companies were granted monopolies when they were originally set up. And until recently, that monopoly was legally enforced. They have since, in principle, been required to open up to competition, but because it requires somebody the size of Verizon to compete with them at this stage of the game, for most consumers, there aren't other options.

      -dave
      --
      /., where "Apple and Google provide Iran with nukes" will be refuted with "But Microsoft is a convicted monopolist"
    13. Re:FIOS is GREAT!!! by kilodelta · · Score: 1

      Not in my area. Anyone can set up so long as they pay the franchise. We came damned close to a second cable carrier not too many years ago. And I think we'll see it happen sooner than later.

    14. Re:FIOS is GREAT!!! by planetmn · · Score: 2, Insightful

      You have to pay the franchise, pay to lay the infrastructure (or lease it from the current cable company at prices they set), set up all of your business operations, and try to attract customers. In the meantime comcast (or your local provider) can provide promotional adjustments to keep people from switching.

      I'm not saying it's impossible, I'm saying that the current market makes it so hard that for the most part nobody does it. If I understand your post correctly, you are echoing what I am saying.

      We came damned close to a second cable carrier not too many years ago.

      To me, at least, this implies that you still only have one choice in your area for cable TV. Which is what I have been saying. In practice, there isn't much in the way of competition. Not knowing the specifics, I can't say why, but I would be curious to find out the reason why when the second franchise was so close, the endeavor was cancelled.

      -dave

      --
      /., where "Apple and Google provide Iran with nukes" will be refuted with "But Microsoft is a convicted monopolist"
    15. Re:FIOS is GREAT!!! by bhhenry · · Score: 1
      OK, I've had FIOS TV for a few months. I am now considering switching back to Comcast.

      My gripes with the Verizon FIOS TV service mainly have to do with the Video on Demand feature. I got used to the Comcast Video On Demand service, where it seemed like they were constantly adding more and more "free" content.

      The Verizon FIOS VoD menu structure is terrible, and it seems to change every week or so. This is frustrating. The latest changes have put the actual shows 4 or 5 levels deep on their menu structure. Quite often these changes result in empty folders and show titles which do not match the actual content.

      There is no "free movie" section on FiOS VoD. Comcast has an excellent selection of "free" movies.

      Coincidentally, I live in an area of the country that is somewhat unique, as we already have competition in the cable TV arena -- both Comcast and Millenium Digital Media have coax in the ground here. The new Verizon service hasn't seemed to affect the prices of service. We have had relatively good rates, but mostly as part of temporary 6 month deals.

      --
      signature not found
    16. Re:FIOS is GREAT!!! by muftak · · Score: 1

      Net neutrality probably does mean the customer pays more, if the ISP is making less money from replacing adverts, or blocking things they don't want on their network, then the customer picks up the bill. No "free broadband, but you have to watch all our adverts". Anyone that should be on slashdot should be able to get around it with tunneling or whatever anyway :)

    17. Re:FIOS is GREAT!!! by Anonymous Coward · · Score: 0

      It's a shame, if this post had a smiley face at the end it would be +5 funny. :(

    18. Re:FIOS is GREAT!!! by Anonymous Coward · · Score: 1, Funny

      cut the tree down

    19. Re:FIOS is GREAT!!! by db32 · · Score: 1

      Net Neutrality means the ISP can't block stuff like that. Net Neutrality insures a 'dumb' internet with no QoS. They want Net Neutrality to go away so they can prioritize their VoIP services over the free/cheap ones, they can prioritize their streaming video over everyone else, and they can collect ransom payments from sites that want to maintain availability. "So Google...you better fork up the cash if you don't want Yahoo to be more accessible than you" "Hey Yahoo, if you don't want to be impossible to load compared to Google you better pay your 'QoS fees'"... They would make more money by strangling it out of the consumers (and Google, CNN, etc are really all consumers as well in this regard). So without Net Neutrality there is no "customer picks up the bill" because it would cost them less to leave it alone, the problem is they would have to compete with other internet services instead of choking the others out because they own "the pipes". So in reality Net Neutrality means the consumer pays LESS because noone is going to pay for $50/mo VoIP services from Verizon when you can get it for $5/mo elsewhere (assuming Verizon isn't allowed to artifically degrade the quality of their competitors because they own 'the pipes')

      --
      The only change I can believe in is what I find in my couch cushions.
    20. Re:FIOS is GREAT!!! by sumdumass · · Score: 1

      It isn't a lie. They plan on raising the rates as it is, the only question is wether they raise google's or yahoo's rates or if they raise yours.

      Thats all that needs to be said to make it completly truthful, in a thruthiness way.

  3. how is the compression? by alen · · Score: 3, Interesting

    anyone know? On my Time Warner HD channels most shows are pretty good but a lot of times you can see pixels

    1. Re:how is the compression? by RebornData · · Score: 3, Informative

      For standard def TV, the compression is unnnoticeable... we switched from DirecTV, and it was a huge quality improvement.

      On the other hand, some of the high-def channels do have very noticeable compression. I see it particularly when watching NOVA -- there are glaring blocky compression artifacts in complex, fast moving scenes (espcially scientific visualization graphics). However, this is not widespread- I haven't noticed it during major network prime-time viewing, nor with sporting events. So I'm guessing their throttling the bandwidth on the local PBS station (or get a very compressed feed from them).

      -R

    2. Re:how is the compression? by Jerf · · Score: 2, Interesting

      Because of the fact that the harder you compress the channels, the more you can push down the wire, the cable companies have every incentive to push the compression to the limit, and then push a bit more. You have to be a videophile/audiophile to realize what is being done, but subjectively, everybody I've asked about this correctly does say that DirectTV does seem to lack a bit of the pop or crispness of the analog signal. And then there are the pathological cases where it's obvious that it sucks.

      Unfortunately, despite the fact that digital should be wildly superior to analog, this drive to squeeze the life out of every channel means I am totally not looking forward to our all-digital future. I'd pretty much rather have sharp, full-bandwidth analog than digitally-washed-out HDTV.

      (Early in the adoption curve you tend to see more bits thrown at HDTV. I'd bet HDTV looks a lot better right now. As more content goes to HDTV, expect to see the HDTV channels get degraded, too.)

      Contrast this to DVDs and disc technology in general, where once you've committed to printing a disc of a certain kind (i.e., number of layers), you might as well fill the disc up completely. There is no incentive to skimp on the bits.

    3. Re:how is the compression? by metamatic · · Score: 1

      Our DirecTV SD channels are better than our neighbors' analog cable. I don't have DirecTV HD because they want $10 a month for the 1 channel I'd watch.

      FIOS TV seems to have the same problem. It looks like it's exactly the same price as DirecTV, and still makes me pay for all the news and sports channels I never watch. Not really a compelling upgrade.

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    4. Re:how is the compression? by Jerf · · Score: 1

      Analog's problem is that it varies a lot.

      I have a couple of channels on my analog cable that are inferior, and I've seen some funky signals. Once I figured out that somewhere in Comcast's system, over-the-air channel 2 was being broadcast right through the cable system, right on top of what they were trying to broadcast as channel 2. That really screwed with the sync. (I still don't know the details, but I did find out when I moved to a new apartment and hooked into the cable system, which wasn't being fed any Comcast cable, that I could actually tune in to over-the-air channel 2 and it was crystal clear without the Comcast cable channel 2 interfering with it. Something was clearly wrong.)

      But by and large, especially with the higher channels, my analog channels clearly beat DirectTV.

      I am certain that some people have worse feeds, though. I've had cable from many sources and this is the best signal I've ever gotten, as measured by my cable modem.

      (If you're on a cable modem, try accessing 192.168.100.1, that's a common address. You can usually find a signal strength measurement somewhere in there; use Google to look up the terms and find good ranges. I have found that reporting to the cable company that your cable modem is measuring poor signal quality tends to skip you past a lot of pointless fiddling with your computer. This is especially helpful when you run Linux and don't really want to deal with either being told that Linux is the problem or trying to "fake" clicking through windows dialogs, which works right up until they ask what's on your screen... :) )

      The point is that there's no reason that any analog signal should beat the digital signals. Part of the whole digital marketing is superior quality, when they are really only offering superior quantity and what you might call reliable quality, in the scientific sense of 'reliable'. That is not a bad thing, really, but it's not what they are claiming in the marketing.

    5. Re:how is the compression? by Tumbleweed · · Score: 1

      Dude, it's *all* pixels!

    6. Re:how is the compression? by evilviper · · Score: 1
      I'd pretty much rather have sharp, full-bandwidth analog than digitally-washed-out HDTV.

      You should put up an antenna, and get the full-bandwidth HDTV signal.

      I think most people fail to realize that even with 999 channels, 95% of what they watch is on the handful of local broadcast stations... Which probably isn't worth the $50+ per month they're being charged.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  4. Quantum fibre TV by LiquidCoooled · · Score: 3, Funny

    You turn on your tv to watch your favorite show only to discover that channel surfing collapsed the wave and moved it to a different day.

    Damn fibre!

    In reality, we have had fibre for years here in england (NTL) and its nice and stable (apart from when its not).

    --
    liqbase :: faster than paper
    1. Re:Quantum fibre TV by Ramble · · Score: 0

      "In reality, we have had fibre for years here in england (NTL) and its nice and stable (apart from when its not)."

      What on Earth are you talking about? NTL is a cable company, not fibre, no NTL connected house is connected by fibre. The only similarity is that it offers TV/Phone/Internet in one package.

      --
      "Oh boy"
    2. Re:Quantum fibre TV by LiquidCoooled · · Score: 1

      Our streets are lined with fibre and I have had fibre into my home for years.

      More info here:

      # We provide the latest services through our state-of-the-art fibre optic cable network. You don't need a dish and installation is easy.

      --
      liqbase :: faster than paper
    3. Re:Quantum fibre TV by prog99 · · Score: 1

      I thought the fibre went as far as the green box on the street and from then it was copper to your house?

    4. Re:Quantum fibre TV by 1310nm · · Score: 1

      Depends on the technology. If it's FTTP then yes, if FTTH then your NID has an ONT in it.

    5. Re:Quantum fibre TV by Anonymous Coward · · Score: 0

      Are you sure the fibre reaches into your house? I recently worked on a capacity planning project for NTL, and the vast majority of their network has fibre to distribution boxes which feed coax loops serving approximately 2,000 customers per loop. Maybe some of their customers get fibre, but I've never heard of it.

    6. Re:Quantum fibre TV by daybot · · Score: 1
      >I thought the fibre went as far as the green box on the street and from then it was copper to your house?

      That's correct. It's fibre to the green boxes on the street, then copper to your house. NTL customers don't get fibre boxes attached to their walls :( - Or HD for that matter.

    7. Re:Quantum fibre TV by Inda · · Score: 1

      On my street the NTL fibre runs from one end to the other. Copper wire brings the signal into my house. An engineer laughed at me once when I suggested that I had fibre coming in through the walls. "It's too expensive to do that" he said.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    8. Re:Quantum fibre TV by Ramble · · Score: 0

      I'm sorry, please accept my apology.

      --
      "Oh boy"
  5. Am I the only one? by drwtsn32 · · Score: 4, Interesting

    I love my cable company. In fact I am considering switching *away* from Verizon telephone service and getting Charter's phone service. I have digital cable through them (including about 10 HD channels and on demand), plus 6M/1M internet service. Everything works great, and when I call to make adjustments to my service they are always very helpful.

    I feel sorry for this guy moving everything to Verizon. My experience with them has been less than stellar.

    1. Re:Am I the only one? by drwtsn32 · · Score: 1

      Oops, I actually have 10M/1M service, not 6M/1M.

    2. Re:Am I the only one? by DragonMageWTF · · Score: 5, Funny

      But at least he can take comfort that their (Verizon's) math will be spot on.

    3. Re:Am I the only one? by gertam · · Score: 1

      I would never do business with Verizon because years ago, when I canceled my landline phone service to switch to cell only, they gave me 1 week to pay the last bill before they sent a collection agency after me. The agency had the balls to call me AT WORK. I was furious. I will NEVER do any business with Verizon again.

    4. Re:Am I the only one? by chrismcdirty · · Score: 1

      Where I live (northern DE), our only choices so far are Comcast for cable, Verizon for DSL or fiber in most neighborhoods. Neither of them have great customer service, so it comes down to whichever one is less expensive.

      --
      It's like sex, except I'm having it!
    5. Re:Am I the only one? by Control+Group · · Score: 1

      I, on the other hand, have had a strikingly different experience with Charter.

      I've had them for about a year and a half now, since moving to Madison. Up until last month, their digital cable UI was, in a word, awful. One time slot on screen at a time, the left third of the screen taken up with banner ads, and no way to see what was going on in the show that you were watching at the time. Thankfully, this has been updated to a better system.

      It still doesn't default the channel menu to the channel you're currently on, so you have to either curse down to it, or enter the digits. And, since the response time of the box to the remote is so slow, either is an unnecessarily painful process.

      Their pricing is asinine. For a 3Mbps/768Kbps connection, they want $52.99/mo. If you bundle it with mid-tier (no premium content) digital cable and Charter's VOIP, you can get the whole package for $99.99. Plus fees and taxes. Plus rental on a second box, plus additional rental on the HD box for the main TV. Plus an additional fee (~$10, I think) for HD content (all eight channels of it, including the ones I can get in higher quality OTA). So it comes in at ~$130.

      The VOIP service is crap, compared to POTS service - I haven't used other VOIP solutions, so I can't speak to them. Dialing the voice mail is a 14-keypress operation (10-digit phone number, wait for the prompt, 4-digit passcode. There is no way, according to the tech, to shortcut this process, even from the home handset). When answering calls, there's ~2 seconds of line noise before thing sync up. Luckily, we only got VOIP because, as part of the package, it doesn't cost anything extra - my fiancee and I use our cells as our primary phones.

      Their service has been far less than stellar. Last time I called (to troubleshoot an issue with our box; they, apparently, hadn't listened to the tech when he told them to set us up with an HD box), I was on hold for 90 minutes. Their setup process for email addresse on their web site failed every time I tried it. Emails to their support staff resulted in no response for three days. After three days, I got an automated email apologizing for them not getting back to me. When I tried calling in, I gave up after 60 minutes of hold time. A second email to support turned out the same as the first. I admit to a degree of laziness on this one, I've since given up trying; I don't want a charter.net email address that badly.

      Unfortunately, we're only planning in staying in our apartment until next summer, and all their "competition" requires 12-month contracts. So they are, currently, the lesser of two evils. But that doesn't make them any less evil.

      --

      Reality has a conservative bias: it conserves mass, energy, momentum...
    6. Re:Am I the only one? by vertinox · · Score: 2, Insightful

      I love my cable company. In fact I am considering switching *away* from Verizon telephone service and getting Charter's phone service.

      It appears you haven't had to deal with Comcast.

      To make a good Slashdot analogy.

      Comparing Comcast with Verizon is akin to comparing Sauron with Saruman.

      Sure they are both evil, but I'd rather deal with Saruman if I had to choose one or the other. Considering he is more human and would be satisfied with mortal acquisitions rather than Sauron's desire to destroy the world as we know it.

      Hope that made sense.

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
    7. Re:Am I the only one? by bahwi · · Score: 1

      Everyone is good and bad depending where you are. I had comcast, never had any trouble, then Time Warner got into the market here in DFW and when they switched us to "RoadRunner" I had no internet for a week, and the programming update reset my HD box to only output non HD controls(so no guide or menu whatsoever on the HD output). Calling them ALL WEEK I spent on hold for about four hours, and I never got to talk to anyone useful. Eventually my internet came back up, it was out Friday night thru Monday afternoon, not the first monday, the next Monday, so really a little over a week. When I did talk to someone, "We're upgrading our service right now, there may be outages" doesn't excuse a week without internet at home. I had to dial up through T-Mobile, which, as you know, does not compare to Cable or DSL. I work from home, so I'm kicking them to the curb, getting Speakeasy DSL for Biz, which has been on order for well over a month at this point.

      But I loved comcast. Oh, and when Time Warner became comcast down in Houston, no problems what so ever.

      So, it's different everywhere you are. Yeah, it's "migration pains" or whatever but a busy signal for a week, no internet, and no one who could tell me why or give me an ETA, is not acceptable. Cable TV goes out with it, because I haven't been able to watch it catching up on work. I'll just get a mac mini and an iTunes subscription thank you very much.

      But, if I still had comcast, I'd still be with them. Although FiOS is supposed to be much faster. (ooh, and now that my internet is working again with TWC, it's about 3/4 the speed it once was).

    8. Re:Am I the only one? by Johnny_Law · · Score: 1

      I love my cable company. In fact I am considering switching *away* from Verizon telephone service and getting Charter's phone service. I have digital cable through them (including about 10 HD channels and on demand), plus 6M/1M internet service. Everything works great, and when I call to make adjustments to my service they are always very helpful.

      I feel sorry for this guy moving everything to Verizon. My experience with them has been less than stellar.


      You arent the only one, but depending on the individual area the phone or cable lines or packages might be better or worse than other areas.

      In my area the cable lines and their associated signal have great uptime, but there is a lot of bleed through from local OTA channels. If a FiOS or FttC option were available I would consider it because the current options leave a lot to be desired.

      Between the two major satellite companies, a local cable company, and a phone company everyone should soon have at least 4 options for TV (and phone) service. Competition is good, and hopefully they will force each other to make better product offerings.

    9. Re:Am I the only one? by HeaththeGreat · · Score: 1

      Where are you located?

      St. Louis Charter completely sucks. They have friendly customer server, but their DVR boxes are awful, and their internet is not reliable. I'd love to drop them, but its the best I can get in my location.

      I used to live in Kansas City, and Time Warner Cable was great out there. I really miss them.

    10. Re:Am I the only one? by derF024 · · Score: 1

      I love my cable company.

      You've obviously never had to deal with Comcast, Time Warner, or Cablevision. Compared to those three, dealing with Verizon is a dream.

      Two years ago I had Comcast for Internet and TV and was constantly fighting with them regarding both services. The Internet was dog slow and would routinely drop out for hours at a time. They'd simply acknowledge that they were having problems in my area and that the problem was being worked on. After about two months of that, I switched to Speakeasy for DSL, but had to stick with Comcast for TV since there was no other option. The Comcast digital TV service was snowy on every local channel, and I was told that that was the best quality service they had, and it had nothing to do with my TV or the lines inside my house. All this, and I was paying $70/month just for standard cable.

      I switched to FiOS internet when it became available about 6 months ago, and to FiOS TV last month when it was approved by my town. FiOS TV ($30) and FiOS Internet ($40) are both way better quality than anything Comcast would ever offer, and Comcast would be charging me $120/month for similar services.

      My past experiences with Time Warner and Cablevision were better, but still not as good as Verizon. Cablevision's Optimum Online was *fast* but routinely dropped out and was expensive as hell. Time Warner's Roadrunner was dog slow but reliable and affordable.

      -Fred

    11. Re:Am I the only one? by rtjohn · · Score: 1

      I'm in St. Louis also and i have had a SBC/Yahoo Dsl 3m/374k connection for almost 7 years and I've never had an outage. Never tried Charter I don't want to risk getting a crappy service.

    12. Re:Am I the only one? by Anonymous Coward · · Score: 0

      So you are the guy that is paying for Charter to call me 14 times a day to get their service. Thanks a lot buddy.

    13. Re:Am I the only one? by massysett · · Score: 1

      I know it's popular to bash cable operators, but I've never had any major problems with Comcast. No company is perfect. Their tech support generally is incredibly stupid. Fortunately it seems their network engineers are more on the ball, as outages are rare and seldom last long. I would switch to Verizon if I had that option, because their upload speed is faster. Unfortunately the FiOS is not available in my apartment building, even though fiber is in the area generally.

    14. Re:Am I the only one? by Anonymous Coward · · Score: 0

      I agree. It will be a cold day indeed before Verizon gets another penny of my money. Comcast isn't anywhere near as evil or annoying as Verizon.

    15. Re:Am I the only one? by sammy+baby · · Score: 1

      I have to say, I've had the opposite experience. Many times in the past I've felt like Verizon was screwing me simply for the enjoyment of it. While I've had tons of problems with Comcast in the past, calling their tech support has always resulted at the very least in a "we're lowering your bill this month by X," result, where X = whatever service isn't working right.

      If I have to choose between two incompetent bureaucracies, I'm going to choose the one that doesn't punish me for it.

    16. Re:Am I the only one? by Shakrai · · Score: 1

      I would never do business with Verizon because years ago, when I canceled my landline phone service to switch to cell only, they gave me 1 week to pay the last bill before they sent a collection agency after me.

      They didn't send a collection agency after me but they did mark the final bill as "payable upon receipt" when all my previous bills were typically cut on the 15th of the month and due on the 10th of the following month. I waited until the 10th anyway and paid them with a credit card on their website. And yes, they send me a reminder notice.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    17. Re:Am I the only one? by Shakrai · · Score: 1

      If I have to choose between two incompetent bureaucracies, I'm going to choose the one that doesn't punish me for it.

      I'm going to choose the one that's regulated by a state oversight commission.

      I've had lots of problems with Verizon, both on a business and personal level. I ask for a supervisor. If the supervisor can't/won't resolve my problem I file a complaint with the NYS Public Service Commission. Typically within four business hours of filing that complaint I have an Executive Vice President on the phone who solves my problem in less then 15 minutes.

      Not an option if you opt to receive your phone service from the cable company. Just food for thought....

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    18. Re:Am I the only one? by Shakrai · · Score: 1

      Competition is good, and hopefully they will force each other to make better product offerings.

      It hasn't worked that way in the cellular industry. They all pretty much have the same rate plans, the same draconian early termination fees and the same lousy customer service. There's a handful of unique offerings (T-Mobile/Alltel's "myFavs", Sprint's 7pm N&Ws, VZW's pro-rated ETFs) but overall the industry ranks slightly above used car salesman for ethics and customer service.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    19. Re:Am I the only one? by Anonymous Coward · · Score: 0

      I have Charter phone, and the 10M/1M internet service. My internet connection has been wonderful. Great speeds all the time, and has only been down 1 day during the last year. But the phone service has a lot to be desired. I often have a delay/echo in the line, and caller ID works maybe 30% of the time. It usually just shows 'no data' on the screen. The worst part is Charters support. I took 4 months to get the drop from my curb buried. The next day, I come home to 2 more drops running across my yard to the neighbors houses. When they buried mine, they cut the neighbors. 2 months later, they came back and buried only 1 of them! It only took 11 months and around 30 calls to get them to finish the job.

    20. Re:Am I the only one? by Anonymous Coward · · Score: 0

      You are not alone. I had that happen twice! The fun part was that I had email/online billing. When I closed my account, they deleted my online account immediately.

      When I saw that I couldn't log in to pay my bill, I called them. They told me that a summary final bill would be snail mailed.

      It was never mailed... so i had no way to pay them. I received the collection notice 2 weeks after service termination.

      Never will ever be a Verizon customer again. (besides the fact that $25 phone service always cost $60 or more)

    21. Re:Am I the only one? by Avatar8 · · Score: 1
      Apparently not though my knee jerk reaction is "Yes, you are."


      I find it rather odd and slightly humorous how hot and cold people are when you discuss cable vs. satellite vs. fiber. It's nearly as heated as a political discussion. Some had bad experiences with this vendor so they'll never deal with them again; others had the completely opposite with the same vendor.

      I left cable TV (Comcast) about 12 years ago for DirecTV. Quality was better, service was much better, price was cheaper and customer service was stellar. I vowed to never give Comcast another penny. Then @home came along with internet cable. Change to AT&T@home then Comcast ended up with it. GRRRRrrrr! Service degraded, prices went up and customer service was severely lacking, but it was the fastest connection possible at that time.

      In December 2005 FiOS internet finally arrived in my neighborhood. I jumped immediately. My installation experience was better than the article author's. It was fairly quick and quite painless. In one step I tripled my bandwidth and slightly lowered my bill. I have yet to ever lose connectivity or have a complaint about it.

      March 2006 and FiOS TV became available. We'd been so pleased with our internet service we immediately signed up. I called DirecTV to cancel and received the same reaction as this author: "You've been a customer for so long." Yeah, but FiOS is THAT much better. Same channels, better picture, no lost signal, HD included, HD DVR included, similar customer service and cheaper. It just can't be beat.

      I truly enjoy the HD, especially hockey and football games, but the DVR and VOD have been miraculous. I can play WoW for hours and still catch my favorite shows sans commercials. Best of both worlds.

    22. Re:Am I the only one? by Caffeinate · · Score: 1

      What? No Hitler analogy yet? What happened to Godwin's Law?

      --
      Godless heathen.
    23. Re:Am I the only one? by ehovland · · Score: 1

      Everyone's experience is anecdotal. I have Charter for cable and internet service. And they are horrible. My father has the same service (he lives nearby) and he complains about the same things I complain about. When calling Charter about their problems I am constantly blamed for running alternative operating systems and that the problem has got to be on my end. But strangely, the problem goes away without me changing anything on my part of the network.

      So to answer your subject: Yes, you are the only one. And I will be tarred and feather before I let Charter provide me with any other service. I am just biding my time until someone can offer me something better (but don't expect me to hold my breath AT&T).

    24. Re:Am I the only one? by westyvw · · Score: 1

      Wow, I didnt believe anyone loved their cable company. I hate mine, I will switch back off it as soon as the introductory rate expires. Aside from the fact that they charge WAY too much, why do I have to see commercials on a pay system???

    25. Re:Am I the only one? by evilviper · · Score: 1
      have digital cable through them (including about 10 HD channels and on demand), plus 6M/1M internet service. Everything works great, and when I call to make adjustments to my service they are always very helpful.

      Every company is great, until you have a problem... Then you see how utterly incompotent they are.

      I had a charter service person comming out to my house every week, for 2 months. Every time, cutting off the connectors on my coax, and crimping new ones. Then they turn on the cable modem, watch it light up, visit yahoo, and then leave as quickly as possible moments before it stops working.

      It makes no different how many times, and how many different ways you tell them that the last dozen guys did the same thing, they go through the steps, and take off.

      About 1/10th of the time I called for service, the rep would refund a couple dollars for the months and months I was unable to use the service. The rest of the time, I was supposed to pay for the unusable service.

      I can only hope the cost of sending people out was much more than the money they sucked from me...

      That's not to mention their TV service. The idiots that work there can't even aim a dish... Several times a day, one channel or another will freeze-up for several seconds. With longer outages a weekly occurance. That's not to mention that all the local TV channels are unbelievably static-filled (almost unwatchable) some 30% of the time.

      Satellite TV isn't doing well because it's any better technology, or any cheaper. It's doing well because of incompotent morons like Charter are the only real alternative (until HDTV rolls out everywhere).
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  6. Known Carcinogen? by Average_Joe_Sixpack · · Score: 5, Funny

    My cable representative told me that FiOS causes cancer ... is this true?

    1. Re:Known Carcinogen? by Gospodin · · Score: 2, Funny

      Warning: Using FiOS may result in drowsiness, loss of appetite, nausea, uncontrolled bleeding, headaches, back pain, skin rash, hair loss, itching, athlete's foot, sore throat, blurred vision, tinnitus, and/or dry mouth. Do not use FiOS before operating heavy machinery or driving. FiOS should not be used with meals.

      --
      ...following the principles of Heisenburger's Uncertain Cat...
    2. Re:Known Carcinogen? by Tumbleweed · · Score: 2, Funny

      Also: FiOS may stick to certain types of skin.

      Do not taunt FiOS.

    3. Re:Known Carcinogen? by WidescreenFreak · · Score: 2, Funny

      That might be true; but based on my experience with Comcast if you stick with cable you're likely to get an insatiable yet uncontrollable need to bend over and grab your ankles resulting in a severe case of rectal bleeding. Just by coincidence, this malady often flares up on a monthly basis when the cable bill arrives in the mail. Must be an allergic reaction to something in the ink that they use.

      --
      The Overrated mod is for reversing inappropriate, positive mods, not for voicing disagreement with a post.
    4. Re:Known Carcinogen? by Anonymous Coward · · Score: 0

      Ingredients of FiOS include an unknown glowing substance which fell to Earth, presumably from outer space.

    5. Re:Known Carcinogen? by Tumbleweed · · Score: 1

      Ingredients of FiOS include an unknown glowing substance which fell to Earth, presumably from outer space.

      Hence the name FiOS: Found in Outer Space.

  7. Monopoly by PaisteUser · · Score: 2, Insightful

    Didn't he tell Cablevision in TFA that he wanted to get away from a monopolistic operation? Isn't Verizon just another monopolistic company that wants to lock you in?

    --
    root@allevil:~#
    1. Re:Monopoly by skiingyac · · Score: 1

      2 big companies offering the same services (finally) != monopoly

      Whether they will engage in price fixing is of course another story.

    2. Re:Monopoly by michrech · · Score: 2, Interesting

      Didn't he tell Cablevision in TFA that he wanted to get away from a monopolistic operation? Isn't Verizon just another monopolistic company that wants to lock you in?

      The fact that his cable provider now has competition in the TV area (and possibly phone, I don't recall from his previous article) automatically removes monopoly status from them. They now have incentive to improve service, rates, offer new technology, etc, where they had none of this incentive before. This can be very good for his town.

      If CableVision doesn't improve, they will quickly see their customer base dwindle and it will be their own fault.

      --
      bork bork bork!
    3. Re:Monopoly by Morinaga · · Score: 1

      They don't have to engage in price fixing technically. They can play the same game that other services and retailers do and just play the one-up game on costs. Cable already does this with satellite.

      Oh, here's your price hike Verison customers. http://www.businessweek.com/ap/financialnews/D8LRI M5G1.htm

  8. Competition is GREAT!!! by TWX · · Score: 5, Interesting

    Honestly the problems with the cable provider have little to do with the technology and more to do with the cable provider having a de-facto monopoly on the distribution grid. Competition does wonderful things for forcing companies to provide what consumers want and to keep them in line, as consumers have the option of still getting similar services from someone else.

    If too many people change to another provider as you have done then that provider might eventually take on the attitude that your old provider had. When that happens, assuming that there is another option then people will switch to that provider instead.

    --
    Do not look into laser with remaining eye.
    1. Re:Competition is GREAT!!! by metamatic · · Score: 3, Interesting

      Indeed. I saw a report that statistically, towns which have 2 competing cable companies have cable rates that average 9% lower than towns where there's a cable monopoly.

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    2. Re:Competition is GREAT!!! by TheRaven64 · · Score: 1

      Do they vary rates that much? In the UK, some areas have two cable companies (I think some even have three), and some have none. All of the cable companies, however, offer the same rates nationwide. I would have thought that they would at least keep them the same state-wide in the US.

      --
      I am TheRaven on Soylent News
    3. Re:Competition is GREAT!!! by Macthorpe · · Score: 2, Informative

      I assume you're talking about ntl: and Telewest.

      The reason they have the same rates is because ntl: own Telewest...

      --
      "It does not do to leave a live dragon out of your calculations, if you live near him." - Tolkien
    4. Re:Competition is GREAT!!! by metamatic · · Score: 3, Interesting

      I used to live in Cambridge, MA, right on the border with Somerville, MA. Our next door neighbors got their cable TV for $5 a month less than us from the same company, because they were in Somerville and had the option of moving to a competing company.

      So yes, the cable TV companies really are that sleazy.

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    5. Re:Competition is GREAT!!! by Slithe · · Score: 1

      So why couldn't you have just called and ordered their service? They probably had already laid the wires, so it should have been easy to set you up as well. Your local government fucked you over (as governments are wont to do) IMO.

      --
      ---- "XML is like violence. If it doesn't fix the problem, you aren't using enough."
    6. Re:Competition is GREAT!!! by metamatic · · Score: 1

      Because our house was legally in Cambridge, the cable company could make us pay the Cambridge rate. The competing service in Somerville weren't allowed to hook us up--I called them and asked. I pointed out that the cable ran to the corner of our house--the city boundary actually cut through the building. They said it didn't matter, they couldn't hook us up because we weren't legally resident in Somerville.

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    7. Re:Competition is GREAT!!! by Afrosheen · · Score: 1

      So if you have a fire at the corner of your house, do both fire departments show up?

    8. Re:Competition is GREAT!!! by Anonymous Coward · · Score: 0

      Our next door neighbors got their cable TV for $5 a month less than us from the same company, because they were in Somerville and had the option of moving to a competing company.

      So give your neighbour $100 and run a long coax cable from their house to your house.

      Have a look at our helpful brochure, "So, You've Decided To Steal Cable"

    9. Re:Competition is GREAT!!! by Wooloomooloo · · Score: 1

      Where I live we have a saying that goes something like "A dog with two owners will starve to death"...

    10. Re:Competition is GREAT!!! by muftak · · Score: 1

      In the UK there is a single cable provider! ntl:telewest, now know as virgin media...

    11. Re:Competition is GREAT!!! by dgatwood · · Score: 1

      The problem is that except for large cities (and to a large extent, even then), competing wire providers are generally not profitable, so those cities quickly collapse back to a monopoly state in short order. Then, the single surviving company inevitably raises rates dramatically higher to recoup their investment. I've watched this happen. It's ugly.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    12. Re:Competition is GREAT!!! by sumdumass · · Score: 1

      I've seen this happen before. The town I live in has a simular problem were inside the city limits the city imposed some line and right of way fees and the cable television from time warner is roughly 5 to 10 dollars more then If you happen to be just outside the city limits. The differences in the amounts vary by what services you use- internet and phone increase it over regular cable tv reception. Phone service is about the same too.

      But this isn't the only places that I have seen this. Getting license plate renewals, When I moved outside the city limits, the renewal fees were $20 less for each vehicle I own. My car insurance droped an average of $30 per six months for each vehicle but I don't know if that is because of a better neiborhood or because of some city fee attached to it. And looking at the phone bill, I noticed the 911 calling access/subfee the phone company passes on to you was about 75 cents cheaper.

  9. No problems with Comcast by everphilski · · Score: 1

    I had Comcast for 2 years before I moved (to an area they don't service yet... now I have Knology, which is more expensive and flakier :/). I had no problems with them. The only time service dropped for anything other than a power outage was due to a bird nesting in the cable box - and it was fixed promptly (the next morning, as I left for work).

    My only complaints wrt cable in general is not being able to get internet apart from television. As little TV as my wife and I watch I think we could get by without the $39.99/month television bill.

    1. Re:No problems with Comcast by TransDermNitro · · Score: 1

      Sign up for Basic Cable then. It's only $12.95 a month. Carries only what's over the air plus a couple others and carries the HD signals of the over the air, but you'll need a QAM tuner to decode them.

    2. Re:No problems with Comcast by GeckoX · · Score: 1

      Is it not illegal to force an unrelated service on someone?

      I'm quite certain that in Canada at least this is the case. The cable companies were forced to provide internet service with no requirement for paying for cable tv as well. This happened years ago now.

      --
      No Comment.
    3. Re:No problems with Comcast by OldeTimeGeek · · Score: 1

      According to the Comcast rep I talked with, you can get Internet service without the cable box. It just costs you more than the normal $59. I didn't ask how much, 'cause I already have Comcast cable, but I figure it's about $5/mo for account fees, about $1/mo for the the little $2 splitter that they use and another $10/mo for the "we really don't want to do that but we have to and we're gonna make you pay for us to be flexible" fee.

    4. Re:No problems with Comcast by winnabago · · Score: 1

      This is exactly what I do, even though I am able to get many local digital stations through the ether, with my lil antenna. In a city, this can work quite well. To check any location, I use antennaweb.org, which is still going strong and quite accurate.

      I just wanted to add to your description, for those in the market for this option, in that you will have better luck searching for "ATSC tuner". Not even the best Radio Shack staffers will understand QAM. And Comcast calls it "broadcast cable", be persistent if they give you trouble.

      --
      Dammit Otto, you have lupus.
    5. Re:No problems with Comcast by winnabago · · Score: 1

      And here's a link, although I don't use this one, so I can't vouch for it.

      --
      Dammit Otto, you have lupus.
    6. Re:No problems with Comcast by misleb · · Score: 1
      Is it not illegal to force an unrelated service on someone?


      Why would it be illegal? You're not being forced. You don't have to buy their package. It isn't like TV is an essential service. And if you don't want their internet, go DSL or dialup.

      It would be GREAT if cable companies would offer much more granular service, but the reality is that they don't. If I want cable, I have to pay for 100+ channels even though I'd only watch like 4 of them. I don't have cable (or any other TV service) for that very reason, actually.

      -matthew
      --
      "THERE IS NO JUSTICE, THERE IS ONLY ME." -Death
    7. Re:No problems with Comcast by massysett · · Score: 1

      You can get Internet only. However, the surcharge is slightly *more* than it costs to just get the basic cable (which has the major networks, public access, and CSPAN.) So you might as well just get the basic cable. Seems to me to be some sort of scheme Comcast uses to push up its subscriber numbers.

    8. Re:No problems with Comcast by GeckoX · · Score: 1

      Um, being forced to pay for phone service you don't want to get internet service...but that's somehow not forcing...hmmm, I'm having trouble following that logic.

      Particularly if you live somewhere where it's a one corp show.

      Forcing a minimum TV subscription to get TV service, not the same thing at all.

      Are you actually suggesting you see no problem with this? No wonder they do it, because there are enough suckers out there to buy into it with no questions asked.

      That's fine and all, but what is the point behind trying to convince people that this is _right_? Please stop already.

      --
      No Comment.
    9. Re:No problems with Comcast by everphilski · · Score: 1

      Knology has basic cable?

    10. Re:No problems with Comcast by misleb · · Score: 1
      Um, being forced to pay for phone service you don't want to get internet service...but that's somehow not forcing...hmmm, I'm having trouble following that logic.


      First of all, I was responding to being "forced" to pay for TV with internet, not phone with internet. But either way, it isn't force if you have the option to not pay for either service. The most you could say is that the cable company is offering a shitty package. Well, don't buy it! Nobody is forcing you to do anything.

      Particularly if you live somewhere where it's a one corp show.


      I don't know any place that doesn't have a regular telco. If the cable company offers a shitty package, try the telco. No DSL? Dialup is still an option. Maybe it isn't as good as cable broadband, but it is still an option. Where's the force?

      Forcing a minimum TV subscription to get TV service, not the same thing at all.


      It is when the "minimum" is unreasonably inclusive.

      Are you actually suggesting you see no problem with this? No wonder they do it, because there are enough suckers out there to buy into it with no questions asked.


      But you're the sucker buying into it! As I noted in my pervious post, I don't pay the cable company one red cent! I'm no sucker. They offer a shitty package that makes me pay for way more than I want, so I don't subscribe. Heck, I don't even pay the phone company. All my internet/phone comes through a DSL provider that is independent of the telco*. And I just download whatever TV shows I want to watch.

      -matthew

      * Yes, I realize that the DSL provider uses the telco lines, but the point is that I don't pay th telco and am not force to accept their package.

      --
      "THERE IS NO JUSTICE, THERE IS ONLY ME." -Death
    11. Re:No problems with Comcast by GeckoX · · Score: 1

      Sorry, I did mean TV, not phone.

      And good for you for being on the 'smart' list.

      Think your grandma figured that out though?

      At the least, it's shady business practices. You are right that ideally, it would be a stupid move on comcast's part that would result in them going out of business.

      Unfortunately, this would be the real world we're living in here.

      So, let me ask you this: Is there any inherant benefit in allowing companies to link unrelated services together and force both on you if you want one? And if not, is there any detriment to not allowing companies to ONLY offer a service if it's bundled with another unrelated one?

      Of course companies should be able to offer whatever bundles they want, but personally I think it would be very beneficial to all to not allow companies to only offer services bundled with other unrelated services.

      --
      No Comment.
    12. Re:No problems with Comcast by misleb · · Score: 1
      Think your grandma figured that out though?


      If she'd complained to me about her bill she figured it out. ;-)

      So, let me ask you this: Is there any inherant benefit in allowing companies to link unrelated services together and force both on you if you want one? And if not, is there any detriment to not allowing companies to ONLY offer a service if it's bundled with another unrelated one?


      You keep using that word "force." I don't think it means what you think it means.

      Of course companies should be able to offer whatever bundles they want, but personally I think it would be very beneficial to all to not allow companies to only offer services bundled with other unrelated services.


      In the case of a true monopoly I think it is reasonable to regulate in that way, but it is really hard to justify when there are alternatives and the services in question are non-essential.

      -matthew

      --
      "THERE IS NO JUSTICE, THERE IS ONLY ME." -Death
    13. Re:No problems with Comcast by GeckoX · · Score: 1

      Well, that's maybe why this happened in Canada, but hasn't in the states. Rogers had a monopoly on Cable, Bell had a monopoly on Phone Lines. Both were forced to offer unbundled internet services (Which neither did on their own).

      So I can see how this is the way things are in the states, free market and all that.

      --
      No Comment.
    14. Re:No problems with Comcast by ivan256 · · Score: 1

      In my town, the difference between in price between Comcast internet service, and the Comcast internet service and Basic Cable package is $0.04.

      Yup, if you cancel basic cable but keep internet access, your bill will be reduced by four cents.

  10. FIOS by RaboKrabekian · · Score: 3, Insightful

    Every time a story mentions FIOS I have to post to say how desperately I want it. I [i]hate[/i] my cable company with a passion (Cablevision), and I can't install a dish. I'm in Brooklyn and am counting the days until FIOS is available.

    Unfortunately, I have no idea how many days that will be.

    --
    "Moderate drinking can help prevent amputated limbs" -- Abigail Zuger, NYTimes, 12/31/02
    1. Re:FIOS by nine-times · · Score: 1

      Yeah, I have Cablevision in Brooklyn. The TV portion of the service is pretty bad. The Internet portion is fast enough, but they make you pay extra for them to allow ports 25 (either direction) and 80 (incoming), and you can't get a static IP under any circumstances. It's retarded.

    2. Re:FIOS by RaboKrabekian · · Score: 1

      Their customer service is terrible and I really just want to get away from them. FIOS has everything I want (minus NFL Sunday Ticket) and is cheaper and by all accounts better. I can't even seem to get Verizon DSL, though, so I have a suspicion that FIOS isn't anywhere near being available.

      --
      "Moderate drinking can help prevent amputated limbs" -- Abigail Zuger, NYTimes, 12/31/02
    3. Re:FIOS by Overzeetop · · Score: 1

      I used to love NFL-ST. Then DTV slowly jacked the rates up to $300, and tacked on another $100 if you wanted it in HD. For $150-$200 it was kind of cool. For $400 I'll go do something else on Sundays.

      --
      Is it just my observation, or are there way too many stupid people in the world?
    4. Re:FIOS by radish · · Score: 1

      Well I'm the opposite - Cablevision have been fine for me (I use their 30mbps service) and Verizon managed to piss me off in about every way possible for the 10 months I was a customer. Vive la difference :)

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

  11. FiOS much better than normal Verizion service by muyThaiBxr · · Score: 2, Interesting

    I just made the switch to FiOS... I'm pretty happy with it.

    So far, it's been like dealing with a totally different company when dealing with anything related to FiOS. They show none of their old nickel-and-diming that they did on the normal phone service, and they have been very responsive.

    Not only that, when they got to my house, we didn't have a fiber drop to the house (it was at the end of the block), so the tech called his boss, who sent a truck full of people to dig the trench and run the line the rest of the way to the house (across several neighbors' yards). When they were done they cleaned it all up so well you wouldn't even know they had been there.

    The combined install time for Cable and Fiber was about 6 hours I think, but I wasn't there for the whole thing.

    1. Re:FiOS much better than normal Verizion service by pid-3 · · Score: 1

      I've had FIOS for phone service for about a year and got the TV service about 4 months ago. I like them both very much and I think the TV picture quality is much better then Comcast. I get about 24 HD channels with a HD DVR and it's about 25.00 less a month then the equivalent Comcast service.

    2. Re:FiOS much better than normal Verizion service by Wilson_6500 · · Score: 1

      So far, it's been like dealing with a totally different company when dealing with anything related to FiOS.

      Just wait until they don't need the early adopters any longer. Once Joe Public knows what FiOS is and how to get it--and can get it--they'll start cranking the machine up again. It's literally inevitable.

    3. Re:FiOS much better than normal Verizion service by rtaylor · · Score: 1

      Not only that, when they got to my house, we didn't have a fiber drop to the house (it was at the end of the block), so the tech called his boss, who sent a truck full of people to dig the trench and run the line the rest of the way to the house (across several neighbors' yards).

      Sounds like me in the old BBS days. I had used up all of the lines they ran to the house, so they came out and ran an additional line from the box under the street (horizontal drill under the pavement, quite neat).

      About a year later I ran out of lines again, they did the drill trick again but ran a few hundred pieces of copper instead of the usual 2 lines.

      I moved about 6 months after that and cancelled service on all lines. Great fun.

      --
      Rod Taylor
  12. Meaningless for rural residents. by Anonymous Coward · · Score: 0

    We have yet to even see coax cable run where I live. Fiber? Pie in the sky man, pie in the sky.

    This is only significant for people in modern urban areas.

    Sometimes I think it might be best if I stopped fooling myself and move out past the power lines altogether. I think my quality of live would improve.

    post captcha: "isolates" - sometimes I'd swear the damn slashdot captcha is psychic, its creepy.

  13. business service and FIOS TV by SuperBanana · · Score: 0, Redundant

    I've heard that you can't get business service and FIOS TV, because the TV box for some reason doesn't like having a static IP instead of DHCP. A friend was told that if he wanted TV and business service, he'd have to have two FIOS terminals installed, and it wasn't clear if that meant, for example, being billed for two complete sets of service, or what.

    Sounds like either a typical technical blunder, or a great way to discourage home users from getting business class service.

    Anyone?

  14. Moo by Chacham · · Score: 1

    Fiber TVs?

    Great! Now my TV dinners have fiber too.

  15. Can you switch phone company later? by stilz2 · · Score: 3, Interesting

    This is a little off-topic, but I guess it'd be helpful for those thinking about switching such as myself. There is a little disclaimer at the bottom of the FiOS ordering page, saying that once switched, we can't go back to DSL again because the wiring has been changed. Does this mean that we can't ever have DSL again even with another phone company, say AT&T? What about the phone service? Thanks.

    1. Re:Can you switch phone company later? by krakass · · Score: 0

      I don't have FIOS so I'm not talking from personal experience, but from what I've read, they remove the copper wiring when they install the fiber. So you no longer have the option. I'm not sure if you can tell them to leave the copper wiring there.

    2. Re:Can you switch phone company later? by Anonymous Coward · · Score: 0

      The disclaimer is because the default FioS install is to also put your voice service over fiber, so that you are completely disconnected from the copper infrastructure. Verizon for at least the near future will not allow any company to provide any service over the fiber. However, I do believe you may request that your voice service not be swtiched over, and remain on the copper lines, despite having the fiber run to your house and using internet over fiber. If you have any future desire to go with non-Verizon DSL I would suggest exercising this option (not 100% the option exists, but pretty sure).

      FYI - I've been able to ditch Comcast completely, now running FioS internet and TV and loving it.

    3. Re:Can you switch phone company later? by Kadin2048 · · Score: 2, Interesting

      Yes, they basically cut or otherwise remove the copper wires going into your house, so once you switch, you can never go back to DSL. They seem to think this is acceptable because they offer the same prices on POTS service delivered over fiber as POTS delivered over copper, but you're SOL if you want copper-based internet.

      Frankly this alone would be enough to keep me from switching. I would love fiber internet and maybe even fiber TV, but I want those copper wires still going into my house Just In Case.

      I feel like their policy ought to be illegal in some way, but I haven't seen the lawyers bite on it yet, so maybe they can do it. I think they claim to own the wires right up until they enter your house, so they can take them down if they want.

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    4. Re:Can you switch phone company later? by Anonymous Coward · · Score: 0

      I thought the copper in the ground was yours. In other words once the right away from the center of road has ended anything in the ground belongs to you. So just tell them to leave it alone.

    5. Re:Can you switch phone company later? by tomz16 · · Score: 2, Informative

      That is just not true in NJ.

      I still have the copper box hanging outside of the house with all of the cables attached. In fact, the verizon Fios installer was very helpful in suggesting ways to remount the old POTS box.

  16. I can't get FIOS by kimvette · · Score: 1

    I can get FIOS neither at my office nor at home.

    Verizon will only install FIOS in single-tenant buildings. I rent an apartment, and I rent space in an office suite. :(

    WTF Verizon? Every time I try to come back there is always, ALWAYS a technical reason I can't come back.

    And every time you send your reps to my place of business to sell me services, I inform your rep that you can't deliver what you're offering, they call to confirm (actually they call to prove me wrong and try to sell me the service) and find out that I've already inquired about the service and can't get it unless in a single-tenant building and/or (in the case of HIGH-speed DSL) am willing to settle for five or fewer non-consecutive IP addresses.

    Government-guaranteed monopolies suck.

    --
    The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    1. Re:I can't get FIOS by Capt+James+McCarthy · · Score: 1

      Be thankful. Verizon is another Cable Company. They are crap. I guess I'm on of the only few who like to chose what I put up/down the bandwidth I am paying for. That is why I use Speakeasy. Wanna run a mail or web server on your home network? Not on Verizons network. I had a party when I got speakeasy's voip in the house and was albe to kick Verizons off of my property.

      --
      There are no loopholes. It's either legal or it's not.
    2. Re:I can't get FIOS by Anonymous Coward · · Score: 0

      I am aware that VZ is actively testing and developing equipment and policies for providing FiOS in apartment buildings.

      There are many ways this can be built.

      Installing fiber in old buildings can be very expensive and the building owners are often looking for 'considerations' above and beyond the construction costs.

    3. Re:I can't get FIOS by Anonymous Coward · · Score: 0

      I'm guessing they'll offer that service before too long. There is a multi-dwelling unit version of the ONT (the box that terminates the fiber on the outside of your house), but it took a little longer to get out. I know Verizon was very anxious to get this, especially for the New York market where you've got a ton of people living in apartments.

  17. What's the point of FIOS TV... by NoMoreNicksLeft · · Score: 1

    If you use coax to hook all the TVs up? Screw that.

    Verizon oughtta start pumping out multicast MPEG2 over IP, and give everyone a small IPTV reciever with fiber gigabit port on the back. So. Fucking. Lame.

    1. Re:What's the point of FIOS TV... by geekboybt · · Score: 1

      I'm gonna guess it's because the coax is cheaper, already there, and has plenty of bandwidth within the house for what it needs.

      Plus, it's digital anyways - why does the medium matter, as long as it works? The quality is the same.

    2. Re:What's the point of FIOS TV... by NoMoreNicksLeft · · Score: 1

      The "already there" stuff was bad. It's actually more expensive in bulk. And there is no such thing as "plenty of bandwidth".

      DVD's are digital, too. And yet we're already seeing a format shift again, though they've only been around half as long as VHS was before it.

      If you install fiber now, you never install anything again. Ever. The same glass that they run gigabit (or more likely in Verizon's half-assed case, ATM25) over will do terabit as soon as that becomes affordable. His grandchildren would be using it for petabit 50 years from now...

    3. Re:What's the point of FIOS TV... by bilbravo · · Score: 1

      Comparing DVD to coaxial is not necessarily valid. I can see your point if you are relating "never enough bandwidth" to "not enough space on a DVD".

      The whole switch from DVD to HD-DVD and/or BluRay is not enough space to store the video. So yeah, I just made myself look like a fool. Thanks a lot. :-) I should at least get credit for actually posting this.

    4. Re:What's the point of FIOS TV... by daverabbitz · · Score: 1

      If you install fiber now, you never install anything again. Ever. The same glass that they run gigabit (or more likely in Verizon's half-assed case, ATM25) over will do terabit as soon as that becomes affordable. His grandchildren would be using it for petabit 50 years from now... This would be true for single-mode fiber, given a narrow enough bandwidth laser (funny how a wide band laser gives inferior communication bandwidth), however I very much doubt they are installing singlemode fiber in redidential units.

      The problem with multi-mode fiber (like what people use for most GigE and SP/DIF audio), is that as the distance increases, so does the bandwidth spread, which limits it's maximum usable bandwidth. It's similar but entirely different to how the inductance and capacitance of an electrical communication line limits the maximum bandwidth (however on an electrical system you can overcome this problem with more powerful tx, or more sensitive recievers).
      --
      What could be better than a jet powered motorcycle? http://www.youtube.com/watch?v=u8l6GTHLSWE
  18. Cablevision is Scared by djtachyon · · Score: 4, Interesting

    I have been living in upstate Jersey for about a year now. I have seen Cablevision frantically try and upgrade their systems to compete with the invading FIOS. My speeds on Cablevision tests at about 13Mb/1.8Mb which is close to their advertized 15Mb/2Mb. So not bad.

    But, they have throttled me 3 times and have told me next time they will either not release the throttle or terminate my account. They have told me the throttle is a function of the processor load on the managed switch over time (wtf?). So I have to be very careful now. I have been referred to a section in the contract I was forced to agree to that states something very vague along the lines of "Cablevision reserves the right to do anything we want".

    Verizon save me!

    --
    "What's the use of a good quotation if you can't change it?" - Doctor Who
    1. Re:Cablevision is Scared by Nasarius · · Score: 1
      But, they have throttled me 3 times and have told me next time they will either not release the throttle or terminate my account.
      Yeah. 15KB/s up just isn't fun. I'd love to know if Verizon/Fios does this too. DSL isn't an option where I live.
      --
      LOAD "SIG",8,1
    2. Re:Cablevision is Scared by Anonymous Coward · · Score: 0

      You weren't forced to agree to anything.

    3. Re:Cablevision is Scared by moosesocks · · Score: 1

      Cablevision was having some pretty serious problems in Northern NJ (sidenote: nobody calls it upstate. that's reserved for NY). They started wiring my town several years ago, with the go-ahead from the town, and the assumption that the present (terrible) cable company (RCN at the time) would lose its franchise once the install was completed. I think there was a stipulation that if RCN also improved its service, it would be allowed to stay and exist in a duopoly.

      Years went by. The installation crawled along, and finally ground to a halt. Cablevision was out of money. RCN went bankrupt and withdrew from the region, leaving the area without any sort of decent cable service. There's a new provider that's using the fractured and incomplete RCN/Cablevision network, but it's just as bad as it's always been.

      It's a sleazy industry that simply doesn't care about its customers. Verizon is a godsend, even if they are a large anonymous corporation. At least it's some sort of competition. I've been on satellite TV and DSL (and now FioS) for several years now and have absolutely zero regrets.

      --
      -- If you try to fail and succeed, which have you done? - Uli's moose
    4. Re:Cablevision is Scared by Wilson_6500 · · Score: 1

      I have been referred to a section in the contract I was forced to agree to that states something very vague along the lines of "Cablevision reserves the right to do anything we want."

      As far as I can tell, that's the purpose of a contract: to bury the requisite "we can do whatever" statement in as much garbage as they can.

    5. Re:Cablevision is Scared by radish · · Score: 1

      I've never seen an ISP contract which didn't say that (and I've seen a lot). What makes you think that FIOS/Verizon will allow you to pull 100% of your bandwidth 24/7? While you and I would like it, the business-class services which actually allow such things cost a lot more (because the home services are under-provisioned). On a personal note, I have the 30mbps service from Cablevision and it's fine (actual speed is in the 25-26mbps region whenever I test), so I certainly wouldn't switch even if I could.

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

    6. Re:Cablevision is Scared by djtachyon · · Score: 1

      I believe the 30Mbit downstream service costs another $15 a month, does it not? I know you get a bunch of e-mail addresses and webspace too. I'm sure upstream speed and latency are what most of us are interested in anyway. I would like to know what happens if you keep legal torrents up 24/7 with 1000+ connections and full bandwidth usage and see what happens on FIOS compared to Cablevision. Also how does FIOS ip addresses work? One static?

      --
      "What's the use of a good quotation if you can't change it?" - Doctor Who
    7. Re:Cablevision is Scared by galbro · · Score: 1

      As far as I know, fios does not cap. Cable has terrible signal to noise problems on the upstream link, which is what forces them into needing to cap. I uploaded 12 gigs from home (fios) to dreamhost the other day with no issues. Just a steady 2 mbits/sec upstreaming for about 16 hours straight. not a problem at all.

    8. Re:Cablevision is Scared by sponga · · Score: 1

      I have Road Runner in Southern California and they do not throttle at all.

      Have had months of 150+GB DL/ and 50GB month UL/ with no problem whatsoever.
      Although our upload is limited to 756, I have left torrents going on for a solid week of maxing out upload.

    9. Re:Cablevision is Scared by sponga · · Score: 1

      Well all I gotta say was where was Verizon 10 years ago when the cable companies actually got the whole nation wired; don't expect Verizon to care about its customers either from their track record and how they lock you into year contracts unlike cable companies.

      Cable has got to be faster than the DSL you had; unless it was just bad quality service.

      Yah some competition is better than nothing but like I said where was Verizon 10 years ago.

    10. Re:Cablevision is Scared by Politburo · · Score: 1

      Upstate Jersey? WTF?

      It's North Jersey.

    11. Re:Cablevision is Scared by djtachyon · · Score: 1

      Hey ... I moved from Upstate NY to North Jersey this Year .. I'm still adapting ;)

      --
      "What's the use of a good quotation if you can't change it?" - Doctor Who
    12. Re:Cablevision is Scared by moosesocks · · Score: 1

      Verizon didn't exist 10 years ago. That's where they were.

      Of course, if you want to complain about the baby bells, you can blame the Telecommunications act (the one that broke up AT&T) for that. The baby bells didn't have enough capital to make any sort of infrastructure improvements, which is why the phone network remained relatively stagnant for 20 years.

      I'm not sure what you're talking about with contracts. Virtually all DSL, Cable, and Satellite providers have them. IIRC, Verizon's contract length was pretty short as long as you didn't sign yourself up for some sort of special promotion. My local cable company I believe locks you in for a year and a half.

      Verizon installed 1.5mbps DSL to every home in my town before the cable company even offered 2-way internet service (remember those cable/pots hybrid modems?). By the time the cable company had decent 4mbps service, verizon had 3mbps DSL at half the cost, with FTTP soon to follow.

      I don't want to put Verizon foward as a shining beacon of perfection -- they're certainly not. However, in my case, they beat the the cable company by a pretty sizable margin.

      (Could you possibly be thinking of Verizon Wireless's arcane contract system? If so, consider that they're a separate company with Verizon only having a 55% stake)

      --
      -- If you try to fail and succeed, which have you done? - Uli's moose
  19. Verizon FIOS Speeds by djtachyon · · Score: 1

    Oh by the way .. Verizon is still topping them. The local speeds for FIOS are 20Mbit/5Mbit for $45/mo.

    --
    "What's the use of a good quotation if you can't change it?" - Doctor Who
  20. Redundant by djtachyon · · Score: 2, Funny

    I like your signature. I like your mod rating too.

    --
    "What's the use of a good quotation if you can't change it?" - Doctor Who
  21. I've been working on this stuff for two years... by Jaysyn · · Score: 2, Interesting

    Right as this article was posted I was starting to draft the fiber distribution plans for an area in the Journal Square C.O. in Hoboken, NJ.

    --
    There is a war going on for your mind.
  22. yes please mod up his verizon bash...as we all.. by Anonymous Coward · · Score: 0

    know this place hates the man...so which is going to be? do you hate the cable man? or the phone man?

    well in my case they both consistently have offered exceptionally high quality service.

    Why am I switching from cable man to phone man? Speed and price. I get 30/5 for 55$ and i can get better quality tv service for 35$ less per month with more channels and more premium content. I don't know about you but paying 65$ vs 100$ per month is very appealing.

    And in case this was news.... for every horror story this is a highly successful story. I feel sorry for the man going back the cable man and his decade old infrastructure and capacity. For me I'll go the fiber phone man with virtually unlimited capacity....

  23. I shouldn't have been surprised, but I was. by Kadin2048 · · Score: 5, Insightful

    Yeah I was pretty stunned by that, too. I guess I shouldn't have been, because it's probably going to work -- people don't expect commercials to flat-out lie to them, because of truth-in-advertising laws, so they'll probably believe that Net Neutrality is bad, because they saw it on TV.

    Unless Google and some other deep-pocketed companies get together and start running some serious counter-advertising (and just running stuff on the Internet is not going to work; people who use the internet "recreationally" are almost all already sold on the idea of Net Neutrality, it's preaching to the choir), I think Congress is going to roll over and we're going to have a tiered Internet before people even know what happened to them.

    I know a guy who works as an attorney for the telecom companies, actively working against Net Neutrality every day, and not even he would say something as cut-and-dried as "Net Neutrality means you'll pay more." Everything he says is the usual beating-around-the-bush lines that you'd expect, and that's the line I expected they'd maintain in the commercials. But they really decided to kick directly for the balls.

    I suggest a counter-advertising campaign of "Telephone Companies Are Funding Al Qaeda" or perhaps "Comcast's Executives Worship Satan."

    --
    "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    1. Re:I shouldn't have been surprised, but I was. by Mattintosh · · Score: 2, Funny

      I suggest a counter-advertising campaign of "Telephone Companies Are Funding Al Qaeda" or perhaps "Comcast's Executives Worship Satan."

      Ooh! Truthiness!

    2. Re:I shouldn't have been surprised, but I was. by db32 · · Score: 1

      1. I honestly know a guy that voted for Bush in the first election because he saw a Snickers commercial where the talking Donkey said "I invented the internet!" and he knew that was a lie... This was his decision making information that lead him to the polls...

      2. You know a guy actively working against Net Neutrality every day... Well since you say "know" and not "stabbed" I think you have much more productive things you should be doing right now rather than posting on slashdot. Unless of coarse you are ok with the fact that Slashdot is probably high on the list for the telcos to do "Quality of Service" for. Your geek card is here by temporarily suspended until you can provide proof that you at least slapped him a few times...with a large blunt object.

      --
      The only change I can believe in is what I find in my couch cushions.
    3. Re:I shouldn't have been surprised, but I was. by sumdumass · · Score: 1

      It is like taxes, Either you tax the rich and big business who can aford it or you tax the middle and lower class people who cannot aford it.

      This statment on net neutrality is exactly the same. Either the ISP's/providers charge you more or they charge the rich evil big business more. In the end everyone is being taxed but the masses see google and yahoo as rich and big business and think they should pay the fees. So making the satment that "Net Neutrality means you'll pay more" only means they intent to raise th cost and the decision is to charge you the customer on your internet access or to charge google, yahoo, amazon who are big rich companies that can aford it.

      It is a play directly taken from politics and class-envy that is usualy behind most of the policies. The big problem here is that people aren't seeing google, yahoo, and the likes of the internet companies as "evil" like the "big oil" or "big business" or "microsoft" is seen in the political areana. This may backfire on them greatly and become a calling for some regulations on what they can charge and end up screwing the pooch anyways. It is one thing when a politician claims someone or some thing has more then you and can afford it when the country more or less sees them as the good guy and the person with more as the bad guy. It is entirly another thing when a bad guy who has screw it customers in one way or another over the years claims that some company is evil because it wants to play by existing rules then make the threat of increasing you rates if they aren't allowed to increase these newly deamonized company's rates.

  24. Must Be Nice (*wistful sigh*) by ewhac · · Score: 1
    So when can us schlubs on the San Francisco peninsula get fiber? The best we can get around here is 6000/768 DSL, or 8000/768 cable (but Comcast are jerks, and their TOS are laughably unrealistic, so they don't get my money).

    Please dig up our street. I won't mind, honest. It won't even be that big a deal. Pacific Bell's... er, SBC's... Um, AT&T's central office is just a block and a half away.

    Schwab

  25. FIOS is GREAT -- no Verizon TV in most of PA. by WidescreenFreak · · Score: 1

    Here in Pennsylvania our incompetent legislature decided to be a bunch of f**ktards and denied Verizon state-wide permission to provide TV over fibre. So, now Verizon needs to negotiate with all 660+ of Pennsylvania's municipalities individually. (Gee, I wonder if the fact that Comcast is headquartered in Philadelphia has anything to do with it.) This is different than what Verizon did with Texas and a few other states where they were granted state-wide permission to offer TV.

    I just had FiOS installed this past Saturday and it definitely is incredible! I'm getting 15Mb down (confirmed) and 2Mb up (averaging at 1.8Mb up) for less than Comcast high-speed Internet. I wish Verizon would get to my municipality. I'm fed up with Comcast.

    --
    The Overrated mod is for reversing inappropriate, positive mods, not for voicing disagreement with a post.
    1. Re:FIOS is GREAT -- no Verizon TV in most of PA. by cayenne8 · · Score: 1
      "I just had FiOS installed this past Saturday and it definitely is incredible! I'm getting 15Mb down (confirmed) and 2Mb up (averaging at 1.8Mb up) for less than Comcast high-speed Internet. I wish Verizon would get to my municipality. I'm fed up with Comcast."

      I'm curious...does Verizon offer a business account? I had one with Cox before Katrina and it was sweet...I had a low level SLA, they called ME back on problems when I left a msg..I had no caps on download/upload, and all ports were opened and I could run as many of any type server I pleased.

      Does Verizon offer a service like this through their fiber program? Also..what if you don't need landline phone...they won't sell you fiber internet and/or tv if you don't get phone service too?

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    2. Re:FIOS is GREAT -- no Verizon TV in most of PA. by Leibherk · · Score: 1

      I'm not sure about the business account(they likely have something), but I have the FiOS internet and have non Verizon Voip that works fine.

      --
      "Maggie call Aquaman!!!"
    3. Re:FIOS is GREAT -- no Verizon TV in most of PA. by ptbarnett · · Score: 2, Informative
      I'm curious...does Verizon offer a business account?

      Yes, they do offer a business service, with a static IP and no port blocking. It's about twice as expensive as the residential service at the same speeds.

      However, there's some sort of dependency between the TV service and residential service. You can't get TV with a business internet account on the same Optical Network Terminal (ONT) at your premises. Some people have been successful in having a second ONT installed at their house.

      Also..what if you don't need landline phone...they won't sell you fiber internet and/or tv if you don't get phone service too?

      I don't believe you must have phone service, but I'm not sure. However, you do get a discount for the bundle.

    4. Re:FIOS is GREAT -- no Verizon TV in most of PA. by dhanes · · Score: 1
      I had to get a business line for my FiOS, but that was because I also got 5 statics.

      Back on topic, Verizon apparently cannot figure out how to shoot light at a stationary target, yet can hit a moving target with their TV offering.

      I ordered FiOS TV as soon as it was available here in Tampa Bay, FL. Was going to be cheaper than DirecTV and with more channels. I received a call about two days before the install telling me that unless I went to DHCP instead of static, I'd have to pay for ANOTHER ONT to have TV squirted into my house.

      --
      Wait, What?
    5. Re:FIOS is GREAT -- no Verizon TV in most of PA. by cayenne8 · · Score: 1
      It appears that there is no fiber in the southern LA area. I'm curious about Verizon wireless 'broadband'. My apt. I'm currently in...had horrible internet connectivity, and they only offer service through them.

      I'm wondering if it is possible, for the time being till I can move, to get one of the Verizon wireless cards...and somehow hook it to my wireless router, and use IT as my connectivity, and NAT all my boxes behind my router behind it.

      I don't see many details about the wireless broadband on Verizon's site...no TOS, etc. Does anyone know if this is possible? How would you 'hack' the card to go into a router? I don't have any computers with a pcmcia slot.

      Also, do they require you to have a cell phone through them to have the wireless broadband acct? I'm happy with SprintPCS with my phone...

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    6. Re:FIOS is GREAT -- no Verizon TV in most of PA. by OwnedByTwoCats · · Score: 1
      This is different than what Verizon did with Texas and a few other states where they were granted state-wide permission to offer TV.
      One difference is that for most of Texas (at least population-wise), the incumbent Telephone company is SBC. So there is a competitor. Verizon does control some of the telehone market in Texas through the old GTE Southwest operating company.
    7. Re:FIOS is GREAT -- no Verizon TV in most of PA. by dgatwood · · Score: 1

      Is that second ONT an additional installation cost, or are they tacking on an additional monthly fee for that?

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    8. Re:FIOS is GREAT -- no Verizon TV in most of PA. by dhanes · · Score: 1
      As I understood it, it was another install fee, plus monthly data fees. I didn't follow up ( Outlook is still bugging me about the FiOS TV Install task : ) ), but I would assume the monthly fees would be their lowest bitrate plan.

      What I can't figure out is why DHCP vs. Static would pose a problem for them. I'd think that a static would work towards their benefit...

      --
      Wait, What?
    9. Re:FIOS is GREAT -- no Verizon TV in most of PA. by kickassweb · · Score: 1

      Did you actually READ that PA Cable Act that got shot down? It would have allowed Verizon to cherrypick good areas, it would have flattened franchising fees which would have raised everyone's taxes whether they got TV service or not, there was no net neutrality provision, no local access provision, and a lot of other things that cable companies have routinely had to do in order to receive a franchise. Why should Verizon get preferential treatment? And why should everyone redlined out of the service have to subsidize those who do? That PA Cable Act was basically written by Verizon. Why anyone would think voting it in would be a good idea is mind boggling.

      --
      I'd love to change the world but I can't find the source code.
    10. Re:FIOS is GREAT -- no Verizon TV in most of PA. by dgatwood · · Score: 1

      My guess is that their divisions aren't set up for sharing finances between them, and since their business division doesn't provide a cable service of their own, they can't figure out how to divide up the money. In other words, gross incompetence---something Verizon is well known for. See the story about dollars and cents for further proof that they should never be trusted to do anything more than the most basic whole number math....

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

  26. So what's the IP bandwidth like? by Animats · · Score: 2, Interesting

    The article is all about receiving one-way broadcast video content. That's fine for the couch-potato crowd, but what do you get in Internet bandwidth?

    1. Re:So what's the IP bandwidth like? by Anonymous Coward · · Score: 0

      I've got the 5 megabits/second FiOS, and it is absolutely, totally, solidly rock steady. Hasn't even gone bye-bye once since it was isntalled (both previous high-speed solutions, cable and DSL, did about once every few months). Niiiiiiiiiiiiiiiiiiiice.

    2. Re:So what's the IP bandwidth like? by SQLServerBen · · Score: 1

      There's different packages available, the most affordable is 15Mb down/2Mb up for $40/month. You can get up to 30/5, they reserve 10Mb for the phone and 60Mb for TV. All fiber connections are currently running at 100Mb. The biggest benefit was the latency. I'm getting 10ms to anything off the main trunks, including dozens of counterstrike servers. It's been rock-solid since it was installed, never been down for even a minute.

    3. Re:So what's the IP bandwidth like? by Anonymous Coward · · Score: 0

      I have the 5 down/2 up (Mbps) package that comes to $36/month. Never had a problem, which seems to be the consensus.

    4. Re:So what's the IP bandwidth like? by Avatar8 · · Score: 1
      As another poster stated, 15Mb down/2Mb up.


      In layman's terms, I can download a CD of data (680Mb) in 10 minutes or less. My downloads *really* depend upon the site/server at the other end now and the routers in between. Fastest I've seen is 680Mb in 4 minutes; slowest at about 20 minutes. Firefox downloader has reported about 3200-3500kb/s (not sure if I have the units rights of kilobytes or kilobits).

  27. Fiber or HDTV by rizzle · · Score: 2, Interesting

    To me, this guy seems to be mis-attributing his excitement to Fiber, when he's ready just excited to be getting HDTV for the first time.

    That said, getting an HD feed is always great (especially the first time you see your new HDTV the way it was meant to be displayed).

  28. Outside? by anonieuweling · · Score: 1

    Why are the fibers etc mounted in a box outside of the home and then is the signal led into the home? This would be the same as hanging my NT-1 (for ISDN...) on the sidewalk.: not too wise.

  29. Similar experiance by jandrese · · Score: 3, Informative

    I had FiOS internet installed a couple of years ago and the TV service installed over the summer in my home. I'll focus on the TV like the original article. I don't have a HD set, and I already owned a TiVo (with the lifetime subscription) so I just got the regular tuner box, not the DVR. Installation was pretty straight forward. My ONT was a little too old (it didn't have the sort of DOCSIS-like support that the modern ones have that allow the tuner boxes to call back and set up streaming video sessions), so I had to have a separate box installed on the network. It wasn't a problem, but it's the second wall plug Verizon has needed for FiOS (the first being on the ONT itself). Install took a couple of hours all told and the tech was very well informed and friendly. He didn't mind that I was using a TiVo instead of spending the extra $12/month for their DVR, he even supplied the somewhat oddball digital optical cables needed to connect the box to my receiver.

    The box itself isn't bad. It has a program guide and a reasonably extensive selection of PPV and Video on Demand. There is even a decent amount of free VoD options. That said, the quality of the VoD is not all that wonderful (even at SD resolution), and the ones that they're actually trying to sell are grossly overpriced. For stuff you can purchase, the cost is generally in the $10-$15/hour range, and for something that you can only view for a couple of hours and has somewhat crummy quality I can't see myself ever using it. Frankly, even the free VoD offerings aren't all that compelling and I've used the feature a grand total of twice--both times I was just playing around too. Example free VoD things are: One of the better sketches from the latest Robot Chicken, A discovery channel program about something or the other, some music videos, ads for videogames, extremely patronizing "help on making the most of your FiOS service" clips, and so on.

    Some bad news: The box has USB and serial ports on the back, with an optional ethernet port. All impressive features that could set it apart from the normal cable boxes, all disabled. Yes, this means if you want to use a TiVo you have to set up an IR blaster. I believe the serial port was disabled entirely out of spite. If you don't use the router they gave you when you got the FiOS install it is very difficult to get the VoD working. The router they give you is a buggy piece of crap Linksys DI-604. I had to swap out the router because it was constantly generating packet storms over my FiOS link, and I still haven't managed to get VoD working again.

    Overall, I prefer Verizon over the old Cox service we used to have. The base price is slightly cheaper, but since we didn't have to rent the box from Cox the price is a wash in the end (although Cox bumped their prices a few months ago around here, making FiOS cheaper again). One interesting thing with their plan is that they offer several ala cart options, typically for foreign language channels. While they're somewhat pricey ($7-$10/month for each channel), Cox didn't offer them at all. The HD selection is much better than Cox, not that I care yet since I still only have a SD TV.

    From what I understand, Verizon is dragging their feet on coming out with a Cablecard for FiOS TV, which is a real shame because I hate cable boxes and I don't really care about their VoD options or guide. IR blasters suck.

    Oh, about the guide: Unlike TiVo they apparently don't have a staff that double checks the guide info they get. It's not unusual to fire up a show on the TiVo and notice that the guide information that the TiVo recorded on the bottom of the screen is wrong or generic.

    --

    I read the internet for the articles.
    1. Re:Similar experiance by Anonymous Coward · · Score: 0

      The router they give you is a buggy piece of crap Linksys DI-604. I had to swap out the router because it was constantly generating packet storms over my FiOS link, and I still haven't managed to get VoD working again.

      Isn't that a D-Link box?

    2. Re:Similar experiance by Anonymous Coward · · Score: 0

      From what I understand, Verizon is dragging their feet on coming out with a Cablecard for FiOS TV, which is a real shame because I hate cable boxes and I don't really care about their VoD options or guide. IR blasters suck.

      Various threads, like this one, show that people are using CableCards fine with FIOS.

      http://www.tivocommunity.com/tivo-vb/showthread.ph p?t=331329
    3. Re:Similar experiance by jandrese · · Score: 1

      Yeah, you're right, it's a D-Link. It's sitting in a box in my closet and was working from memory.

      --

      I read the internet for the articles.
  30. It doesn't have to be that way. by Kadin2048 · · Score: 3, Insightful

    Because of the fact that the harder you compress the channels, the more you can push down the wire, the cable companies have every incentive to push the compression to the limit, and then push a bit more.

    At least as I understand it, most Video-over-IP systems (which may or may not include FiOS, I don't really know that much about how it works) ought to be a little more resistant to that, because they don't transmit all the channels simultaneously as cable does.

    There is an incentive to over-compress on cable TV systems because that's the only way to add more channels. If you want to go from 150 channels to 300 channels, and you're already using all the bandwidth, you need to compress each one at 2:1 in order to squeeze more in.

    IP based systems don't work this way, because they only transmit down the wire the channel that you're watching. That's not to say that your entire connection is used to transmit that one channel (because that would prohibit having more than one tuner per household, or doing things like TiVO-style watch+record or PiP, which would put them at a disadvantage compared to cable), but it's not transmitting all the channels, all the time. When you want to change channels a command is sent upstream and you get a different feed hooked up at the head-end. So each channel can take a much larger percentage of the total bandwidth than on a cable system, at least theoretically. I think in practice, both IPTV companies and cable companies will compromise on some sort of de facto standard quality, which they think is just enough to not cause a person on a SDTV to get too pissed off. That's the way they work -- they'll deliver the bare minimum necessary to prevent people from switching, and not an ounce more.

    Reading the FiOS article on Wikipedia, it seems as though Verizon's system in addition to the upstream and downstream data channels, also has a separate and distinct channel (1550nm) for RF video overlaid on an optical carrier. So conceivably they could be using data circuits for switching, and then send the video down the RF channel. This seems somewhat unlikely, but who knows.

    In theory anyway, a circuit-switched system like that offered by optical fiber could give more quality with an equal or greater number of channels than conventional cable. It also makes the addition of On Demand services or additional channels relatively simple, since an additional channel doesn't require an allocation of 'to the curb' bandwidth when it's not being watched by anyone. In practice though, I expect Fiber-based and coax-based TV services to sink to the same levels of mediocrity.

    --
    "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    1. Re:It doesn't have to be that way. by Shakrai · · Score: 4, Interesting

      Reading the FiOS article on Wikipedia, it seems as though Verizon's system in addition to the upstream and downstream data channels, also has a separate and distinct channel (1550nm) for RF video overlaid on an optical carrier. So conceivably they could be using data circuits for switching, and then send the video down the RF channel. This seems somewhat unlikely, but who knows.

      My understanding is that it's not switched per say. Each fiber coming out of the CO is passively split into X number of fibers (32?) in the neighborhood that then go to the individual houses. Downstream is sent to everybody (encrypted - your terminal ignores packets not addressed to it) and upstream is shared with a TDMA scheme. With that setup I would assume that all the channels are being pushed down that fiber all the time -- regardless of what the end users are watching.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    2. Re:It doesn't have to be that way. by Anonymous Coward · · Score: 2, Informative

      I was one of the guys developing the firmware on the system Verizon bought to deploy their FiOS service. The 1550nm wavelength is strictly for video overlay. It's just the RF overlayed on an optical carrier. It's basically the same technology that cable companies have been using for years to deliver video over fiber and then back to RF to feed your whole neighborhood. The only difference is, this just feeds your house. That one wavelength still contains all the channels. There's no intellegence to only deliver certain channels to certain houses.

      The "new" technology is all the BPON stuff that resides on the other two wavelengths (one for upstream one for downstream). That's the only place you have anything packet based, and right now it's just being used for phone and internet service. When (if) GPON eventually gets deployed, that's when the switch to IP-TV comes in. When that happens, TV service becomes MPEG-4 delivered via IP multicast. At that point, only the channels you're watching will get transmitted (well, you and your neighbors. The same fiber gets split off to 32 homes).

    3. Re:It doesn't have to be that way. by Shakrai · · Score: 1

      Is the POTS service on FiOS converted to digital and sent as packets or does it remain as an RF overlay on the fiber back to the CO? I've always wondered this -- I'd assume that if you can do an RF overlay for video then you could likewise do one for POTS service and avoid converting it into digital -- at least until it reaches the CO.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    4. Re:It doesn't have to be that way. by Anonymous Coward · · Score: 0

      The POTS service is converted to digital at the ONT, but it isn't using SIP or anything like that. It's just a proprietary scheme that packages up the samples and sends them upstream. On the other end, the payload for these packets gets broken out as timeslots on assigned T1s with an assigned signaling link. So to Verizon, it basically just looks like a T1 channel bank, and they can tie it right into their switch.

      Doing an RF overlay for POTS would be difficult and expensive. Video overlay is downstream only, so you just need one additional wavelength. To do POTS this way, you'd need another downstream wavelength and 32 more upstream wavelengths. Not really practical -- especially for something that only requires 64 kbits of bandwidth.

    5. Re:It doesn't have to be that way. by larytet · · Score: 1
      Typical "real-life" number for splitter is 16 fibers or less - depends on the distance. Top distance is in the are of 20 miles.

      Verison can send VoD (video on demand) and only VoD thus sending only channels 16 subscribers watch currently. At 2GBits/s for 16 subscribers they have adequate pipe to push a couple of HiDef's to every one of them. They can (and probably will) employ multicast to deliver the same channel to more than one subscriber.

      Among problems
      - time it takes to switch between channels. After all this is Video over IP and requires buffers.
      - compression
      - loss of frames under heavy load (in general case VoIP requires end-to-end QoS)
      - you watch the show not in "real-time". For example, it is likely that you will see that goal 5-10 seconds later than your neighbor.
      - it is going to be much harder to avoid ads, because the data stream is compressed and packetized together with ads. No dead slot between movie and advertisement is going to happen. Ad remover will require some trickery with color palettes and is not going to be reliable.
      - ads can be personalized. Verizon will know when and what you watch.

    6. Re:It doesn't have to be that way. by Shakrai · · Score: 1

      - ads can be personalized. Verizon will know when and what you watch.

      Correct me if I'm wrong but the cable companies already know this with their set-top boxes that talk back to homebase for PPV/VoD. I'm not naive enough to think they aren't also collecting viewership stats.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
  31. Am I the only one? Yes you are by Anonymous Coward · · Score: 0

    My cable reception (comcast) was lousy, getting worse over the last year. Reception on some channels was bad enough that TiVo couldn't record shows. Also almost every show had an audio lag at some point.

    I've got fios (verizon) now. Every channel is crystal clear and the sound is great. The fact that the package of 180 channels I have is cheaper than what I was paying for far fewer cable channels is also nice.

  32. Cable Really is Fiber in Disquise. by Georgyo · · Score: 1

    What many people don't realize is that cable vision has an all fiber network. And watching that guys setup, fios is the uses the same method as CV. Cable Vision just does the fiber to coaxial at the pole. If was a fiber line that went directionally into the home and into my modem I would be impressed. Also I made add that I get 30mbps (3.2MB/s) down and 3mpbs(340KB/s) up with CV for 55.

    Also verizon brings me nothing bad news. I had verizon dsl, I switched to another caires business class, and as I was canceling my verizon setup they said they where going to give better speeds for cheaper. Believing this, I canceled my business class order. Verizon lied. I was still the same speed. 45 dollars a month for 60KB/s down 10KB/s up.

    After looking at the pictures of the install, I am disappointed at verizon. I though it was fiber to the home, not fiber to the outside of my house.

    Also if any has a brain think of what happens in an apartment building.

    Fios is bad.

    1. Re:Cable Really is Fiber in Disquise. by daybot · · Score: 1
      >Also if any has a brain think of what happens in an apartment building.

      wtf?

  33. 8VSB != 256-QAM by Kadin2048 · · Score: 1

    I don't think that an ATSC tuner will decode in-the-clear QAM channels, if it's not a hybrid ATSC/QAM device. A lot of HD tuner cards for PCs will do both, but some won't. I have definitely seen ATSC tuners that would not do QAM, because they were only designed for decoding 8/16-VSB and not 256-QAM. Asking for an ATSC tuner when you want something you can plug into your cable line to decode unencrypted QAM broadcasts may be setting yourself up for disappointment.

    If the terms that Radio Shack staff will understand are going to be the most specific ones we can use, we are seriously in trouble. I'll bet half the people at my local store couldn't tell you the difference between a resistor and a capacitor if you put a gun to their head.

    --
    "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    1. Re:8VSB != 256-QAM by winnabago · · Score: 1

      I did some quick research, and it seems you are right. The difference is in the encoding cable services typically use (QAM) versus over-the-air. I'll make sure to note the difference.

      --
      Dammit Otto, you have lupus.
    2. Re:8VSB != 256-QAM by Single+GNU+Theory · · Score: 1
      I'll bet half the people at my local store couldn't tell you the difference between a resistor and a capacitor if you put a gun to their head.


      But they *will* know, very briefly, when the cap busts.
      --
      Little Debian: America's #1 Snack Distro!
  34. So where is it? by edmicman · · Score: 1

    I keep hearing about how great FIOS is, blah blah blah, yet according to dslreports it's nowhere to be found near me. I'm in the midwest (Northwestern Indiana now, Kalamazoo Michigan soon), and there's neither anything nearby now, or according to their maps in the future. What the crap? How long do I have to live with the crapulance that is Comcast?

    1. Re:So where is it? by Punchinello · · Score: 1

      12 years ago I was on dial-up internet access. I kept hearing about how great DSL is, blah blah blah, yet according to dslreports it was nowhere to be found near me. A year later when DSL was available I said "screw you" to the man and stuck with my trusty dial-up! How dare they not roll out to my neighborhood first! I'll show them.

      --

      Remember... ZG9uJ3QgZm9yZ2V0IHRvIGRyaW5rIHlvdXIgb3ZhbHRpbmU=

  35. If it's the landlord, you might be in luck. by Kadin2048 · · Score: 1

    Although you didn't say whether your inability to have a dish was a result of geography/location or a landlord, if it's the latter, you might be able to show them that they cannot legally prohibit you from installing a small-dish system. A lot of landlords don't know this, and think that they can just tell tenants that they can't put one up. Unless you're living in a historic area, or there are particular safety reasons for not installing one, you have the right to put one up. The landlord can say that you can't drill into or damage the building, so you might need to get creative, but they can't prohibit one altogether.

    This applies to dishes smaller than 1m in diameter and conventional TV antennas smaller than 1m in diagonal measurement. (Sadly it doesn't apply to amateur radio antennas, but the FCC has always treated amateurs like its red-headed stepchildren so I can't say I'm surprised.) More info and the actual rules are here. Alternately you can Google "OTARD".

    Interestingly, it also applies to home-owners associations (HUAs) -- which can be even more of a pain-in-the-ass than landlords -- and local municipal and state regulations. It pretty much trumps everything.

    --
    "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    1. Re:If it's the landlord, you might be in luck. by RaboKrabekian · · Score: 1

      In my case it's the home owners' association, or really the condo board. No property that I own is suitable for installation, so I would need to install it in a common area, which they, rightfully, can say no to.

      --
      "Moderate drinking can help prevent amputated limbs" -- Abigail Zuger, NYTimes, 12/31/02
    2. Re:If it's the landlord, you might be in luck. by Anonymous Coward · · Score: 0

      Read the fcc link the previous poster included, you would see that no homeowners association or any other type of group can stop you from putting up one of these dishes.

    3. Re:If it's the landlord, you might be in luck. by Kadin2048 · · Score: 1

      You should read the OTARD rules carefully; you may be entitled to put one on the roof, assuming that you do it to code, if no place on your property is suitable. The FCC rules are pretty clear that HUAs and other regulatory bodies (historic commissions, etc.) can restrict the places you can put up antennas, but their restrictions have to be as minimalist as possible, and can't have the effect of completely prohibiting you from putting up an allowed antenna.

      You may have to get a little adversarial with the condo association to get them to back down -- based on my experience, condo and HUA boards are filled with little people who like the smell of power over others -- but sometimes you have to break some eggs to make an omelette. You have FCC rules -- which carry the weight of Federal Law -- on your side. How often can you say that?

      There is also a link on the linked site where you can submit a complaint to the FCC if someone is prohibiting you from exercising your rights under the OTARD rules. You might have to bitch and moan a little to the FCC to get them to do anything (the FCC definitely follows the "squeaky wheel gets the grease" philosophy, trust me I've dealt with them in other capacities) but you might be able to let them do the intimidation for you.

      There aren't too many times when a 'little guy' can have the law on his side versus entities like condo boards, HUA's, and landlords; you might as well relish the opportunity to stick this one to them.

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
  36. pricing comparison by hb253 · · Score: 1

    I live in northern New Jersey. I currently have the Cablevision triple play. I have the IO package (I forget if it's the standard or Silver) with HBO, one HD cable box, one standard cable box, phone service, and Internet all for $140/month. Everything works fine, the only reason I would consider switching would be considerably lower pricing.

    What is the price for a comparable Verizon setup?

    --
    Self awareness - try it!
  37. MythTV? by stu42j · · Score: 2, Interesting

    Any way to hook-up a MythTV box to one of these?

  38. Verizon keeps calling me... by roc97007 · · Score: 3, Interesting
    About once a month Verizon calls my home to promote FIOS. Apparently the no-call list doesn't apply if you do business with the vendor. (I get my land line from Verizon.) The salescreature usually waxes enthusiastic about the performance of FIOS, and I have to wait for him to wind down before I can get a question in edgewise. My question is always: Can I continue to use my current ISP? (I have DSL, but with an alternate carrier because Verizon charges an unreasonable price for a static IP.) The answer (so far) is always no, I have to use the one Verizon assigns me. I then ask what the price per month is for a static ip. The answer (so far) is always about 2.5 times what I'm paying now.

    I'd like FIOS. A friend has it and loves it. But until they either open it up to other ISPs or provide a competitive price for static IPs, I'll have to stick to what I have. Too bad, as I'm also interested in FIOS TV as a replacement for our elderly DirecTV setup, but until they budge on the network issue, I won't be budging on the TV issue.

    Ron

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
  39. Verizon? Are you kidding? by cHiphead · · Score: 0, Troll

    Buried as SPAM for Verizon... oh wait wrong site...

    --

    This is my sig. There are many like it, but this one is mine.
  40. Switch From Cablevision to Verizon? by Javit · · Score: 1

    As it stands now, nothing could ever motivate me to switch from Cablevision to Verizon for any service. While support is part of it, in that Cablevision's is generally good and Verizon appears to be staffed by idiot used car salesmen, the billing is the real clincher. Cablevision's bill for $49.99 monthly high-speed Internet? $49.99. No contract, no equipment fee, no installation fee, no surprises. I have their cable and VoIP services also, same thing. Contrast with Verizon's billing scheme for their services--count on 2-year contracts, equipment rental fees, and bills with what they criminally quote you as the monthly rate listed as the 'subtotal' above an ever-expanding list of inane little line items nickle-and-diming you up. Verizon doesn't want you as their customer so much as their bitch.

    Just say no to this bull, it's the only way they'll ever learn.

    --
    Support NRA, America's oldest civil rights group.
  41. Verizon and land-line dependency by WidescreenFreak · · Score: 1

    I would assume that they have something like this for business, but you're guaranteed to pay more for a more comprehensive support policy. I can't say that I've ever looked into it because I don't need to. Even with a personal account, you can for the most part run whatever you want, but they will keep tabs to make sure that you're not running a commercial service. If I run a personal web site with low bandwidth, I'm sure (because I've been told by their service reps) that they're not going to bother me. Now, if that turns into a commercial site with a lot of bandwidth and/or it gets hijacked and becomes a spambot, that's a different story.

    As for land line, it's opposite of DSL. DSL runs over the phone line so you need to have a landline to get DSL (unless you get a "dry" connection which does not require a phone number). With FiOS the phone runs over the fibre optic connection so technically there is no need to have a landline phone, although I think he said that the account is linked to the phone number. I don't work for Verizon and my knowledge is limited to my conversations with the rep as he was installing it. I don't know if having a landline number is required. He told me that the main reason for pushing FiOS is for Verizon TV. I don't know what kind of priority they might have on landline phone numbers.

    --
    The Overrated mod is for reversing inappropriate, positive mods, not for voicing disagreement with a post.
  42. Using coax is a BRILLIANT move! Seriously! by WidescreenFreak · · Score: 2, Interesting

    When I saw that my new router had a coax connection, I completely choked. My brain immediately said, "What The FU*K!!! They're supporting 10Base2 again?" So, I asked the tech when he was installing my FiOS this weekend what's with the coax.

    The reason why they're using coax, even for FiOS Internet, is because just about every house has coax in it because of their cable company! I was fortunate in that my house is a ranch-style with a four-inch gap in the walls, so one of the first things I did was wire my house up. It now has 21 network jacks installed throughout. I'm in the minority of people who can even do that -- but almost everyone has coax throughout their house. By going "back" to coax, Verizon is completely eliminating the need to lay out new cable or to use a comparatively slow wireless connection. They're using existing resources. Each TV will get a box that connects to the coax, just like a standard cable box. When FiOS TV becomes available, they run a coax cable from my FiOS box on the outside of my house to the cable box a few feet away and each TV gets a FiOS converter box.

    As soon as he explained that, the coax connection on my FiOS router made total sense.

    --
    The Overrated mod is for reversing inappropriate, positive mods, not for voicing disagreement with a post.
  43. Re:Using coax is a BRILLIANT move! Seriously! by NoMoreNicksLeft · · Score: 1

    The cable company seems to get along fine putting wiring in houses that don't have it. I can't believe that it would be such a greater cost for Verizon to do it. Being fucking cheapskates (while continuing to pull in federal money to upgrade all sorts of things) is why we still have second-class network infrastructure compared to say nearly any country in Europe or Asia.

    Sorry, but I'd rather pay an extra $150, and have real fiber. If it even cost that much, the bulk of the cost would be in the hourly wages of those pulling the cable.

  44. Further parallels by Wilson_6500 · · Score: 1

    Unfortunately, I'm too drained from finals to think about it properly, but I believe there's an analogy to be made with the whole One Ring thing. With the right power in the wrong hands, either of those companies could rise up and start putting the boot to our faces just as hard as the other--I just can't think of what regulatory or monopoly power they'd need.

    Hell, there's probably a power out there so terrible that we wouldn't even want to trust Google/Gandalf with it.

  45. Re:Using coax is a BRILLIANT move! Seriously! by WidescreenFreak · · Score: 1

    You're completely missing the point, which considering how you're approaching the topic is not surprising. The number of houses that currently have coax vastly outnumbers the number of houses that don't. There is no reason to re-run a whole new set of cable when what is already there will do nicely. It saves Verizon money, which an optimist would say keeps rates low, although we know better; it save a ton of headaches for the tech, I'm sure; and it saves time on installation, which the customer will no doubt appreciate.

    Upgrading to fibre just for the sake of upgrading to fibre is a waste of money IMHO, just like those who feel the need to spend hundreds of dollars every few months just to have the newest CPU for their personal PC. If you're that concerned, feel free to run your own or go ahead any pay to have it done. It's your money; do with it as you wish. As much as I think Verizon is just as bad as any other monopoly, I fully understand and agree with their decision to utilize existing resources.

    And knock it off with the complaints about us vs. Europe and Asia. As is said on Slashdot over and over and over and over and over and over and over again, you cannot compare numbers accordingly. The population densities of the vast majority of countries in Europe and Asia compared to the population density of the United States make any such comparisons completely baseless.

    --
    The Overrated mod is for reversing inappropriate, positive mods, not for voicing disagreement with a post.
  46. My Experience With FIOS by Xolom · · Score: 1

    I've had Verizon FIOS since June 2006 (I live in Long Island, NY.) For their triple play package (tv, internet, phone) it couldn't be any better, and is way better than Cablevision.

    Installing FIOS
    The installation went easy, the install techs are knowledgeable and rewire everything over the old stuff. The install takes about a day, and it's done cleanly.

    Internet (first, cause thats what most people here are interested in)
    I have 20mbps/5mpbs, and on a wired connection, you get your full advertised speed (I actually get 21/5.5 usually) For wireless, they give you a free Actiontec wireless router (the thing is a monster is size.) On a 802.11g wireless connection I get speeds around 11/4, which is still plenty fast. The connection is on 24/7, no outages or anything, ever, like all the crap I had dealt with from Cablevision. With FIOS, I can torrent all the time at full speed, no caps. The FIOS internet rocks.

    TV
    The FIOS tv is also great. There are like 1000 channels, which breaks down into like 250 real channels, like 200 HD channels, and a ton of movie and music channels that I didn't pay for. The standard def tv from fios looks great, much better than normal tv. The cable boxes work well, the guides make it easy to find shows over different channels or days. The only gripes I have with the tv are the somewhat random order of the channels (they BETTER fix this in the future) and that the channels aren't always in order, for example, the range from 30 to 60 only has like 12 channels, for some reason. Can anyone want to clear this up for me?

    Phone
    It's POTS, nothing more, nothing less. Works the same as before.

  47. Choices by The+Cisco+Kid · · Score: 1

    The guy was being wise about the CABLE company being a monopoly, while getting TV service from the phone monopoly. Ironic.

    While that may be true, The bells have done no less - they also seek to maintain their monopoly over wired basic telephone.

    What is really needed is a choice (for wired broadband Internet, at least) OTHER than EITHER the cable company *or* the phone company, and then people can choose to get their phone either from the monopoly or over IP, and their TV either from the monopoly, a Dish/DirectTV, or (hopefully someday) over a standards-compliant IP protocol.

    Here is my summary of the pros/cons of the various options for high speed net (this is US-centric)

    DSL - cheap, contract required, slow, mandatory phone service (from the monopoly telco, even if your DSL is from a 3rd party) even if you dont need/want it, you can choose between a single ILEC and a few CLECS - ILEC will usually drag their feet on any CLEC install, limited availability - max 3 miles from CO/DSLAM

    CABLEMODEM - less cheap, no contract, slightly faster, usually mandatory cable TV service even if you dont need/want it, you cant choose between cable companies, cable not available in many areas

    WIRELESS - expensive, usually slow, reliability issues, either contact or large up-front equipment investment required, availability varies

    SATELLITE - expensive, slow, reliability?, high latency, contract or large up-front equipment investment required, almost universally available

    1. Re:Choices by Anonymous Coward · · Score: 0

      Yeah, how's a person supposed to choose between all these competing monopolies?

  48. Re:Using coax is a BRILLIANT move! Seriously! by NoMoreNicksLeft · · Score: 1

    The number of houses that have regular telephone lines laid in the 1960s vastly outnumbers those that have something more modern.

    So, we have telecom companies lobbying congress to outlaw net neutrality while they roll out half-assed DSL products that give us the bandwidth we should have had in the early 90s, instead of giving us modern infrastructure. We lose, they get to save a few bucks, even as they continue to rake it in.

    FIOS TV. They lobby congress to make sure they don't have to share access to the fiber, while they give us half-assed TV products that use wiring put in by the cable company (which apparently wasn't cheapskate enough to not install it). We lose, they get to save a few bucks, even as they continue to rake it in.

    The cost of the set top box would not be any higher, if it had a fiber jack. The cost of the cabling that they had to install (did you read the article?) wouldn't have been more. It would not have taken any longer to install it. That's hardly brilliant, it's lazy and irresponsible.

    Did you know that there is a looming worldwide shortage of copper ore? Using copper for telecom is not a waste of money, it's just forward thinking. We have no worldwide shortage of sand that I am aware of.

    As is said on Slashdot over and over and over and over and over and over and over again, you cannot compare numbers accordingly. The population densities of the vast majority of countries in Europe and Asia compared to the population density of the United States make any such comparisons completely baseless.

    Which explains nothing at all except why some rural areas might go without. NYC has density as high as anywhere else, so if I move there I can certainly get 100mbit service? Hardly. Something else is going on.

  49. Re:I've been working on this stuff for two years.. by radish · · Score: 1

    Journal Square is in Jersey City, not Hoboken.

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  50. Re:I've been working on this stuff for two years.. by ffejie · · Score: 1

    For who? Verizon or Cablevision? FiOS is already wired in Hoboken, it's just that little MDU thing that's holding about 99% of the town back.

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  51. FUD! by Tuirn · · Score: 1

    In the beginning when they first started to roll this out (over a year a go) they did do this some. At least for a while now in Oregon and elsewhere from what I here, they simply leave the wiring. (Yes I have FIOS - I don't know what it would take to go another phone company).

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  52. Have it in my apartment... by Tuirn · · Score: 1

    I just got it installed at my apartment (a large complex), but I think they had already "pre-wired" all of the builds his last summer.

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  53. cable lines in the house arent the cable companies by dloseke · · Score: 2, Insightful

    I find the following quote very interesting.... "I chuckled a bit to myself. After all these years of the phone company having to lease out and let competitors use its phone lines and utility poles, Verizon was using a competitor's wiring (and the work they did to run it into my house). Sorry, Cablevision." I gotta say, he's just wrong. The cable lines in the house are owned by the homeowner, not the cable company. Just like the electrical wires in the home aren't owned by the power company. Cable companies have been using the existing phone wires in the house when they moved users over to digital phone/VOIP. It's simply the easiest and most non-intrusive way to set it all up, but if the author thinks that the verizon is using the cable companies lines, he's dead wrong. That would likely be illegal anyway.

  54. Re:I've been working on this stuff for two years.. by Jaysyn · · Score: 1

    That's nice but the Journal Square *Central Office* encompasses both Jersey City & Hoboken (& a few other municipalities).

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  55. Re:I've been working on this stuff for two years.. by Jaysyn · · Score: 1

    Verizon. We'll try to draw faster :D

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  56. Ugly GUI... by Anonymous Coward · · Score: 0

    Wow that's ugly... AT&T's U-Verse offering is a lot better looking and functional.... May not be 100 mbps for $120 a month but at least it has better offers...

  57. Vote Cthulhu! by DragonHawk · · Score: 1

    I have Comcast for TV and Internet. (I don't have a landline phone.) It's not that I like Comcast. Indeed, I hate Comcast. It's just that I hate Verizon more.

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  58. Ugly GUI... by Anonymous Coward · · Score: 0

    Besides that GUI being hideous and about as functional as digital cable [read: not functional] I don't see much of an advantage of their TV system. I personally belive AT&Ts U-Verse is MUCH better -- given the lower bandwidth they will provide to the home [25-35 mbps and RISING]. Don't believe me? Check out some of the screenshots at: http://www.uverseusers.com/ Their outlay keeps growing every day -- the 18th they hit the San Francisco Bay Area. But, that's just me.

  59. Re:I've been working on this stuff for two years.. by ffejie · · Score: 1

    Draw as fast as you can - but I'd rather have you try to solve the problem of what to do in an apartment complex or even a multi dwelling townhouse so you can bring this stuff to the masses in metro areas, instead of just the suburbs.

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  60. Re:I've been working on this stuff for two years.. by Jaysyn · · Score: 1

    AFAIK It's not a problem. And it's really not anything I can solve considering I just draw what the field guys bring me. MDU's are just the last thing they get done according to their game plan. We're working on them now. Apparently they have to hook up everybody in any county they are getting permission to do FTTP, at least that's the way I understand it.

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  61. Call support before buying by awtbfb · · Score: 1

    I have a similar issue in that a piece of gear in our house is not guaranteed by the manufacturer to work over FIOS. Verizon is doing a full court press in my neighborhood and even came to my door to sell it in person. I explained the issue and was told this is a common issue with a lot of businesses that want to keep their phone system on POTS. The solution, according to the rep, was to call support and explain that you want to keep your phone line on POTS and get FIOS for internet (and TV) only. If they resist, explain that you have equipment that must stay on POTS.

    I wonder if you could get both FIOS and third party DSL.

    Note: I've seen other people in this thread talk about Verizon techs cutting the POTS wires. I asked about this too and was told that standard practice is to leave it in case someone needs POTS. I guess it comes down to the individual tech and how Machiavellian the local management is.

  62. "Cutting Over" by Kadin2048 · · Score: 1
    Good to know it's not universal. For what it's worth, they were definitely doing it down in Northern Virginia as of about six months ago (I know a few folks who signed up; they were all Hams and not concerned about having copper POTS service for emergency communications), and the Wikipedia article on FIOS states that they're doing it elsewhere. Not sure which is more common, or if they were doing it and have since stopped, or what.

    From WP:
    For residential installations, Verizon generally requires any existing analog phone lines to be "cut over" to FiOS. Note that this is a permanent modification: once converted to fiber, one can never again go back to DSL service as the copper line is made inactive (and in some cases removed). Verizon's justification for this is that installations cost them over $500 per home, and they do not want to make that investment twice. The pricing of POTS over FiOS is identical to POTS over traditional copper. No differences exist billing-wise as only the delivery system changes. The same packages, rates, deals and telephone taxes exist on FiOS POTS and copper wire POTS. The phone pricing on traditional copper will migrate to FiOS phone when FiOS is installed.
    Source : http://en.wikipedia.org/w/index.php?title=Verizon_ FiOS&oldid=94382247#Telephone
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