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Linux Preinstalled Dell Available Soon

An anonymous reader writes "According to a BetaNews article, Dell confirmed on Wednesday plans to offer Linux pre-installed on select desktop and notebook systems, beyond its current Linux-based servers and Precision workstations. No specific time frame was given for the expanded Linux plans, although the company said in a blog posting that it will provide an update in the coming weeks regarding the effort. It will detail 'information on which systems we will offer, our testing and certification efforts, and the Linux distribution(s) that will be available,' Dell said, adding that, 'The countdown begins today.'"

305 comments

  1. So... by The+Bungi · · Score: 4, Insightful

    Does this mean that Dell will have to stop selling Windows? Or that they'll go bankrupt? Or will their offices be burned down to the ground? What was the reason for this not happening before again?

    1. Re:So... by Anonymous Coward · · Score: 0

      Does this mean that Dell will have to stop selling Windows?
      Nope; but they might loose a chunck of their discount from MS.

      Or that they'll go bankrupt?
      Nope; their business will be the same. They are not currently in a bankrupt state (at present); I see no reason their financial status should change. If their financial status does change; it won't be because they offered a few Linux workstations.

      Or will their offices be burned down to the ground?
      Are you planning anything? Or do you know something about Ballmer that extends beyond chairs?

      What was the reason for this not happening before again?
      30,000 users (If I remember correctly) had a chance to speak at once via their "Idea Storm idea gathering session.

    2. Re:So... by ClosedSource · · Score: 2, Insightful

      "What was the reason for this not happening before again?"

      A perceived lack of ROI, I would guess. Whether that perception was accurate will be determined once they've been offering the Linux PC's for a while and can weigh their profits against support costs.

    3. Re:So... by ProfessionalCookie · · Score: 1

      Because Linux now is not Linux yesterday. And because of Stockholders. And because it's pretty close to free for them.

    4. Re:So... by nacturation · · Score: 1

      What was the reason for this not happening before again? Probably for this reason.
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    5. Re:So... by jstomel · · Score: 2, Informative

      Lack of demand. Lets admit it, the vast majority of people who want to run linux build their own computers, no? Now that linux is becoming an office workstation option for at least a reasonable number of goverment and private sector workplaces, it becomes feasable for dell to keep a full time linux specialist on tech staff. They aren't really trying to sell this stuff to geeks, this is strictly aimed at the office.

    6. Re:So... by tinkertim · · Score: 5, Interesting

      Does this mean that Dell will have to stop selling Windows? Or that they'll go bankrupt? Or will their offices be burned down to the ground? What was the reason for this not happening before again?


      All good questions.

      I'm sure the lack of interest in Vista has something to do with this. When MS is about to release a new OS, they talk to hardware vendors and share some market predictions. They expected to sell XX copies, which in turn translated to Dell means "We'll sell xx new PC's due to Vista". Its not just Dell, it was everyone, but Dell is the example.

      Dell of course did not sell nearly as many PC's as they expected, sees part of their market headed for Ubuntu and RHEL and needs to follow the trend.

      I don't know, however if they are violating some part of their resale agreement with Microsoft and its a very good question. Is MS just 'staying' this because they know it was Vista that ultimately lead to this happening, or are they going to really bitch about it?

      As for their offices burning down, I guess that depends on how many employees are using Dell Laptops.

      As for why now? Why not a year ago? I think it was due to 2.4 and earlier 2.6 kernels not going so well on their hardware. I also think the growing server market had a bit to do with it.

      Finally Yes Dell could go bankrupt, but I doubt offering Linux as an option will have contributed to that if it happens. After all, its not the condom's fault that you forgot to put it on :)

    7. Re:So... by drsmithy · · Score: 4, Insightful

      I'm sure the lack of interest in Vista has something to do with this.

      Why would a typical Dell customer who isn't interested in Vista, be interested in Linux ?

    8. Re:So... by Cylix · · Score: 4, Insightful

      Why do people do the things they wouldn't normally do?

      Marketing!

      That's right folks, we are poised to market linux to any and every one of those poor fools who couldn't even use a toaster.

      It's the next big thing!

      Or perhaps there has been enough stink about it to get them to at least sale the idea. I'm sure it won't cost that much and it will probably push a few more units.

      Hell, even I would have liked this last year when I purchased several new systems. Given how goofed up the process is on some of the top end stuff it would just be kinda nice to have them out the door and pre-installed. Especially when performing a build out on a project and the last thing you want to do is worry about your servers installation needs.

      --
      "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
    9. Re:So... by Anonymous Coward · · Score: 4, Informative

      No. There are PLENTY of Windows based companies with that same graph in the first half of the decade - and Linux companies, Internet companies, etc. This one is even more interesting - note that each company in that one has had one split since 2000.

      Sorry, but your theory holds no juice.

      (Hint: Next time, make a point... THEN substantiate it with graphs & pictures)

    10. Re:So... by doktorjayd · · Score: 1

      what was the reason for this not happenin before again? probably cos microsoft hadnt tried to push vista(s) at that point :)
    11. Re:So... by fyngyrz · · Score: 1
      Because Linux now is not Linux yesterday.

      ...and along that line of thought, please, some decent wifi drivers and hardware in the laptop, thank you, thank you. g/n would be lovely, but even good g would make some of my employees happy.

      --
      I've fallen off your lawn, and I can't get up.
    12. Re:So... by IrquiM · · Score: 2, Interesting

      No, we don't build our own if we can get them from dell cheaper!

      --
      This is blinging
    13. Re:So... by schotty · · Score: 5, Interesting

      Word of mouth.

      Really, Linux isn't that unknown. Especially when all the geeks/nerds/admins are running around with Linux orientated Con shirts and laptops with Ubuntu or Fedora on it. I have converted my share. All have been told I can reinstall windows for them for free if things don't work out. Zero requests to do so. Most have been followed up with too.

      And thats just me.

      More companies are using it. Schools are starting to switch. Some people do notice this, and spark interest. Just pretend now you are a tech noob, and hear about this Ubuntu thing. What do you get when you google that? One of the better Linux homepages IMHO. Enough to at least spark interest or curiousity. And most people have their resident geek to ask about. Thats how over half of the people I know are on Linux (mostly Linspire and Ubuntu) found out about it. Some blurb somewhere and drilled me.

      However, that being said, some real advertising beyond IBM is needed. Especially with the context of the IBM ads. They are aimed at us and the PHB and the army of Sr Admins that control what toys get bought and when. When Ubuntu or Linspire get ads with a Dell or Gateway, then the real momentum will begin.

      --
      Sigs are nice guns ...
    14. Re:So... by Teun · · Score: 1

      I'm sure the lack of interest in Vista has something to do with this.
      Sooner quite the opposite!
      A (The) flood of support calls on Vista might have been the trigger.
      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    15. Re:So... by Anonymous Coward · · Score: 0

      Simple - MONEY

      Without the "Microsoft Tax" Dell will be able to sell their computers more cheaply, thus appealing to the ultra-budget market even more than they do so already. For these people it is not which operating system they use, half of them probably don't know what an operating system is, or could be 'fooled' into thinking KDE was a special version of Windows by some clever applicating of skins.

      The added bonus to Dell of course is they look great in the eyes of the tech market for offering open source OS's alongside MS

    16. Re:So... by tinkertim · · Score: 1

      Sooner quite the opposite!
      A (The) flood of support calls on Vista might have been the trigger.


      I saw some links to surveys Dell was gathering to see if people would be interested in them supporting Linux on their servers, if so what would be the distro and inclined use? , was basically the gist of it.

      They were pretty popular on some of the Linux usergroups. I guess in a round about way you could in fact speculate that dell thinks Ubuntu is easier to support than Vista. But shh, don't say that too loud, or they'll quit doing it.

      Sun, incidently is doing the same thing .. "Don't like Solaris? They run Ubuntu nicely, too ... "

    17. Re:So... by mgiuca · · Score: 1

      As for their offices burning down, I guess that depends on how many employees are using Dell Laptops.
      ZING!
    18. Re:So... by fucksl4shd0t · · Score: 1

      FOr me, this means I"ll finally be able to buy my wife a laptop. Well, I could do it before, but I would have to commit myself to fixing it for her and figuring out all the little things that don't work on my own, but now I'll be able to let Dell deal with it. :) (Yes, a Dell laptop that doesn't burn is worth it to me if I don't have to support the damn thing for my wife)

      --
      Like what I said? You might like my music
    19. Re:So... by Anonymous Coward · · Score: 0

      What was the reason for this not happening before again?

      Dell sees that now Apple is selling 12% of all the laptops sold (and that more laptops are sold than desktops btw). They're figuring out that maybe, just maybe, some of the switchers aren't switching because they love Steve Jobs but because they can't stand Windows anymore. Remember that for 95% of the people using Windows out there a Linux pre-installed/pre-configured with Firefox and OpenOffice.org is all that need... A Dell computer with Linux pre-installed might be a good, cheap alternative for people who just can't stand the crap produced by Microsoft anymore.

      I'm not saying it's gonna work. 2007 may not be the year for Linux on the desktop yet. The year for Unix on the desktop already happened (when was OS X released yet!?) and, arguably, the best desktop out there is running on an Unix OS (no, I'm not an OS X user). For Linux I'm really not convinced yet, but I can see reasons for Dell trying to head in that direction.

    20. Re:So... by thegnu · · Score: 1

      Why would a typical Dell customer who isn't interested in Vista, be interested in Linux ?

      I think typical is a rough concept. But you can run Ubuntu on $300 hardware. Not so with Vista. Linux is virus-free, unlike Vista. As an incentive, I tell my clients that if they buy a Linux PC, I charge $35/hour rather than the $60/hour I charge with MS products.

      And, as others stated, marketing.

      Plenty of reasons. :-)

      --
      Please stop stalking me, bro.
    21. Re:So... by MeOfCourse77 · · Score: 1

      They would be interesting in Linux because Vista sucks. I tried to order a laptop from Dell and I told her that I wanted XP pro. I got ask a lot of questions on why I didn't want Vista. I told her that I would be using it with my company's intranet and I heard that there was some compatibility issues with other versions of Windowz, and I just wanted it to work with no hassles. Why are the computer companies resistant to choice? Looks like it would increase their sales. If all of the computer companies would stand up to the Evil Empire, then they would have to listen...or train a sith lord to rule the universe with an iron fist...and we seen how THAT turned out. Hey, I will start a computer company and call it "Skywalker" or "Solo" or "R2D2"...could someone start a legal defense fund for me...

    22. Re:So... by lilomar · · Score: 1

      And a good commercial speaks wonders.

      --
      The creator of this post (Jacob Smith) hereby releases it, and all of his other posts, into the public domain.
    23. Re:So... by maxume · · Score: 1

      That graph is cute, but it doesn't mean much. Redhat has about 400 million dollars in annual revenues. Microsoft adds ~7 times that much revenue *each* quarter. They both make software and sell support, but they aren't really even in the same business.

      --
      Nerd rage is the funniest rage.
    24. Re:So... by RicktheBrick · · Score: 1

      I have 8 computers and I am being harassed by Microsoft to install a new version of their windows genuine advantage. They had all been running the program before and all had passed but I guess someone hacked that version so they need to make everyone waste probably millions of man hours so that they can catch someone using a seven year old copy of windows xp. I would agree if I were running Vista but to harass people over an outdated software is stupid. I guess Bill thinks he does not have enough money so they need to get more from everyone. I know that a computer running Linux will never have to go through this harassment so maybe that is why someone would be interested in Linux.

    25. Re:So... by Kimos · · Score: 1

      I'm sure the lack of interest in Vista has something to do with this.
      Why would a typical Dell customer who isn't interested in Vista, be interested in Linux ?
      Because Dell can't sell Macs?

      I've already had a hand full of non-tech people come to me asking advice about buying a Mac because they refuse to buy Vista. If Dell is really trying to diversify due to low Vista sales numbers and customer concerns with MS, what OS can the offer as an alternative other than Linux? Selling a computer without an operating system is even less approachable than selling one with Linux.
    26. Re:So... by thePowerOfGrayskull · · Score: 3, Interesting

      "What was the reason for this not happening before again?"

      A perceived lack of ROI, I would guess. Whether that perception was accurate will be determined once they've been offering the Linux PC's for a while and can weigh their profits against support costs. Exactly it -- and I think that the very real result will be lackluster sales, causing them to turn around and say, "See? There's no market for this." I love linux - I run it on three home servers, one home desktop, and on a VM here at work (not allowed to run it on my desktop). However, I won't rush out to buy a preloaded system -- why bother? I build all my own PCs, and I suspect most people who use linux workstations do the same. And the people who we want to get linux to -- those poor, unaware Windows users -- will continue to be unaware of the offering. For them, the operating system doesn't exist; a computer /is/ Windows to them. Unless Dell actively markets it not as Linux, but as an easy-to-use desktop system for the average home user, these folks will remain happily oblivious. Anyone want to bet those odds?
    27. Re:So... by The_Wilschon · · Score: 1

      Most experimental physics labs use Linux extensively, and they use a lot of machines: desktops, cluster nodes, and servers. The head of my group has bought several machines through the university (and thus from Dell), and then the university had to put Linux on them. This will save quite a bit of trouble for a lot of physicists in years to come. Since these are work machines, not personal tinkering machines, we want them to come out of the box ready to go.

      --
      SIGSEGV caught, terminating

      wait... not that kind of sig.
    28. Re:So... by The_Wilschon · · Score: 1

      I know that a computer running Linux will never have to go through this harassment so maybe that is why someone would be interested in Linux.
      Unless you got your Linux distro from MS^H^HNovell. (echo "tongue" > /dev/cheek)
      --
      SIGSEGV caught, terminating

      wait... not that kind of sig.
    29. Re:So... by sg7jimr · · Score: 1
      Why would a typical Dell customer who isn't interested in Vista, be interested in Linux ?

      Good question. If Dell's worried about a wait and see attitude toward Vista I have a much more appropriate solution: bring back Vista vouchers. Sell the computer preinstalled with XP but with an option to install Vista later when the customer wants it.

      Yeah Microsoft would not like that idea at all, but I think hardware manufacturers would love to be able to actually sell according to market reality. Instead I believe what's happening is people are buying the Vista machine and then wiping it clean and installing XP, so that they have that Vista license for futureproofing. That's a good reason to take Vista sales figures with a skeptical eye by the way.

    30. Re:So... by Anonymous Coward · · Score: 0
      After all, its not the condom's fault that you forgot to put it on :)

      What is this "condom" you speak of?
    31. Re:So... by trianglman · · Score: 1

      Also count into this Linux users who want laptops sans MS. I know when I purchased my laptop I went the easy way and just got a cheap Dell with Windows, then proceeded to uninstall it in favor of Linux. If I could have gotten it with Linux preinstalled it would have saved me a lot of time (especially when it came to driver hunting...) I think the ROI for this idea goes beyond just the number of systems sold. I think it also includes an improvement in the way *Nix users look at Dell in general (if they pull this off properly, of course.)

      --
      Clones are people two.
    32. Re:So... by Anonymous Coward · · Score: 0

      yupper, you correctly reiterated his point... graphs are crap until you put them in context...

      and btw, computer manufacturers and MS are kind of in bed together, partners in crime - they're not in the same business, but i'd venture to say they're slightly more related than a kitty litter manufacturer and a porno studio.

    33. Re:So... by Knuckles · · Score: 4, Insightful

      I won't rush out to buy a preloaded system -- why bother?

      To have a laptop that works.

      --
      "When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
    34. Re:So... by Ucklak · · Score: 1

      I think the deal is that Windows gets a cut from every machine built from specified assembly lines.

      If Dell figured out how to build a new assembly line that Windows isn't a part of, there is no MS tax. It could be that all Dell systems that aren't Windows will come from one distribution center so the shipping times may add another 2 days.

      --
      if you steal from one source, that is plagiarism, if you steal from many, well, that's just research.
    35. Re:So... by Anonymous Coward · · Score: 0

      If you look at the Red Hat graph you'll notice that the later peak is higher then the first peak. That shows growth within the market segment if you use graphing as a guide for performance.

      With Microsoft the growth pattern remains flat, which means it has no growth potential as an investment and is only an investment for the dividend income, which is a rather small yield.

      What does this tell us? It tells us that Microsoft can only maintain or, which is more likely, lose market share within the next few years to competitors unless Microsoft can leverage into other areas it does not dominate for growth.

      Red Hat is gaining at the expense of Microsoft and/or other competitors so it's reasonable to believe that a shift within the industry is occurring. Without additional information you can't really determine any more from the graphs.

    36. Re:So... by maxume · · Score: 1

      Revenue is a much better window into market share than stock price; Microsoft is adding 10 or 20 Redhats worth of business each year, while Redhat is adding somewhere less than 1. Sure, Redhat is doing well, but they are not doing so well that they are going to have much impact on Microsoft for a very long time. A reasonable signal for a 'shift in the industry' might be when Redhat starts doing something approaching the amount of business that Microsoft is adding.

      What the stock prices tell us is that Microsoft can't add business fast enough to turn on Wall Street. There isn't much use in comparing the companies when Redhat is a rounding error on Microsoft's balance sheet. Microsoft is probably somewhat undervalued at this price, as it is pretty likely that the Vista wrinkles will get ironed out in time for the next upgrade cycle and stop dragging on the stock.

      --
      Nerd rage is the funniest rage.
    37. Re:So... by MMInterface · · Score: 1

      Is this a rhetorical question? They probably assumed that most of the people demanding preinstalled Linux won't buy it and they would be wasting resources. Even if it does well most of the people who demanded it won't buy a dell. I know because I saw people go to forums just to say, go to Dell's site and vote for Linux.

    38. Re:So... by Drooling+Iguana · · Score: 1

      You just haven't been watching the right porno.

      --
      ... I'm addicted to placebos
    39. Re:So... by TheoMurpse · · Score: 1

      the vast majority of people who want to run linux build their own computers, no?
      Yeah, boy I tell you what...I build my own laptops ALL the time!
    40. Re:So... by Anonymous Coward · · Score: 0

      Linux Mint ( Ubuntu based )live cd: IBM Thinkpad t42, Wifi Just works ! Dell d505, Wifi Just works ! on the task bar there is the double pc icon, click on it and it lists available access points. And if you like Mint, Double click the install icon on the desktop!

    41. Re:So... by wilper · · Score: 1

      Hear hear.

      I'll reinstall the machine myself, natch. But Dell did the work of finding supported hardware for me. Sounds nice.

  2. Dell-Ubuntu by Anonymous Coward · · Score: 2, Interesting

    I wonder if Shuttleworth is working his business skill magic to get Ubuntu on these machines.

    1. Re:Dell-Ubuntu by serge587 · · Score: 1

      It will be interesting to see which distro(s) will be offered and how heavily dell will customize them (drivers etc...).

    2. Re:Dell-Ubuntu by cparker15 · · Score: 1

      Personally, I'd rather have gNewSense pre-installed than Ubuntu. It has the benefits of Ubuntu (being derived from it) but it also has the benefit of being 100% free. Having gNewSense installed on Dell machines straight from Dell would show us that Dell is truly committed to our freedom. If gNewSense were the/a Dell-supported distribution, then that would ensure all of the drivers for any given installation would be free.

      In any event, if Dell cooperates with the free software community by providing free drivers for all of the hardware for these "Linux" machines, then I will definitely be buying Dell in the future.

      --
      Have you driven a fnord... lately?

      You must wait a little bit before using this resource; please try again later.

    3. Re:Dell-Ubuntu by mackyrae · · Score: 1

      There'd be no wireless. Federal regulations don't allow fully open source wireless drivers. I think it's because they could DoS radio frequencies.

      --
      look! it's a bird, it's a plane, it's....a girl? yes, a girl browsing Slashdot on Linux
    4. Re:Dell-Ubuntu by Bent+Mind · · Score: 1

      Federal regulations don't allow fully open source wireless drivers.

      I suppose it depends on what you consider fully open. The Intel WiFi drivers are in the Linux kernel. However, you have to download Intel's closed firmware to make the card work. I don't really consider firmware to be part of the driver. The only reason you need to download it is because Intel didn't spend the money to include it on the card.

      --
      Request a Linux Shockwave player here: http://www.macromedia.com/support/email/wishform/
    5. Re:Dell-Ubuntu by mackyrae · · Score: 1

      I think in Intel's case there is a closed daemon as well that controls the firmware. I know it shows on my "restricted drivers manager" in Feisty Beta.

      --
      look! it's a bird, it's a plane, it's....a girl? yes, a girl browsing Slashdot on Linux
    6. Re:Dell-Ubuntu by Bent+Mind · · Score: 1

      I'm running Gentoo on a Dell Latitude C640 with an Intel 2200BG Wireless card. I'm using the Linux kernel driver and wpa_supplicant to control the card. I had to download the firmware from Intel. I saved it to /lib/firmware. UDev handles copying the firmware to the card. I don't think there are any other processes involved.

      Maybe needing to download the firmware from Intel, rather then Ubuntu's repository, is why it's on the restricted list?

      --
      Request a Linux Shockwave player here: http://www.macromedia.com/support/email/wishform/
    7. Re:Dell-Ubuntu by mackyrae · · Score: 1

      It's on the restricted list because the firmware is closed source, though with Ubuntu it is installed by default.

      --
      look! it's a bird, it's a plane, it's....a girl? yes, a girl browsing Slashdot on Linux
  3. Great by mastershake_phd · · Score: 5, Insightful

    Now just tell me it costs less than, or at least the same as, the same PC with Windows pre-installed.

    1. Re:Great by davmoo · · Score: 5, Insightful

      Unless the Linux world comes up with a way to give Dell all the kickbacks and payoffs that the Windows world does, I don't see how Dell could possibly offer a Linux machine for less than, or even the same price as, a Windows machine. I hope Dell can prove me wrong, but I ain't holding my breath for it.

      --
      I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
    2. Re:Great by iamacat · · Score: 1

      Why so? For many users, a well configured Linux distribution with CrossOffice is better than Vista with confusing DRM and susceptibility to malware. If there are tested drivers, proper power management support, a recover disk, at home support option and so on, wouldn't you pay a bit more to give a maintenance-free computer to your relative? Are we arguing that Linux is inferior to Windows and therefore should cost less? Superior products generally come at a premium. True, basic Linux source code is free. But full hardware+software support/upgrade guarantee and proprietary software on top of the OS are not necessarily so.

    3. Re:Great by mastershake_phd · · Score: 2, Insightful

      Are we arguing that Linux is inferior to Windows and therefore should cost less?

      No, I'm saying it may be cheaper to buy the same PC with Windows on it then delete Windows and install Linux yourself. Chances are they will sell the very same PC with Windows on it.

    4. Re:Great by iamacat · · Score: 2, Interesting

      Sure, you can also build your own PC or change oil in your car by yourself. People who don't enjoy compiling NVIDIA kernel module on their own might pay a few extra bucks to get it done instead.

    5. Re:Great by plague3106 · · Score: 1

      Of course then you lose your support options.

    6. Re: Great by Black+Parrot · · Score: 4, Informative

      Unless the Linux world comes up with a way to give Dell all the kickbacks and payoffs that the Windows world does, I don't see how Dell could possibly offer a Linux machine for less than, or even the same price as, a Windows machine. I hope Dell can prove me wrong, but I ain't holding my breath for it. At various places on Dell's website you can find workstations with Linux installed right now, and with a base configuration cheaper with Red Hat Enterprise Linux than with any of the versions of Windows listed.

      --
      Sheesh, evil *and* a jerk. -- Jade
    7. Re:Great by gormanly · · Score: 2, Insightful

      Yes, if you use a free, community-supported distro and are happy with that, know your way around it and don't mind upgrading to the next release every few months, then it may be cheaper. Assuming you have some sysadmin skills and your own time has no value.

      However, if you're in the market for a new laptop, if might be worth asking yourself if a few extra currency units on a kilo-currency unit investment means so much to you that you'd rather buy something you don't want (and possibly actually hate using) from a company you intensely dislike, when doing so deprives a Linux vendor of the revenue it'd earn if you bought its product, thus undermining the very community you claim to be a part of. If you pay for your Linux distro, the community wins. Engineers get paid. Support organisations get built up. Knowledge expands, and we become mainstream in the desktop sphere. Thence, world domination.

      And from a more selfish p.o.v., if you want something stable, predictable and supported by ISVs, an OS that you can put on to the machine and never upgrade (much more important with laptops than desktops) for the life of the machine... guess what? That'll cost you. There's no such thing as a free lunch.

      I order all our Dell workstations with Red Hat Enterprise Linux preinstalled (one of 2 reasons I have for choosing Dell), and it'll be great to be able to do the same with laptops. (This post brought to you by a Dell XPS M1210 running Red Hat Enterprise Linux 4 WS.)

    8. Re:Great by shaitand · · Score: 1

      If you mean licensing kickbacks then it a non-issue since the licensing cost for Linux is $0.00. If you are referring to the crap Dell preloads on the machines then that shouldn't be a concern either. You can already choose to get the machine without the preinstalled crap when you buy a Dell. Since they don't increase the price when you select that option on a windows based system then there is no reason they should increase the price for a Linux based system that doesn't come with the crap.

    9. Re:Great by shaitand · · Score: 1

      'True, basic Linux source code is free. But full hardware+software support/upgrade guarantee and proprietary software on top of the OS are not necessarily so.'

      Given. But there is no particular reason they should cost more than the same for a windows system.

    10. Re:Great by Anonymous Coward · · Score: 0

      Same way they get extra money through windows. Pre-installed spyware and adware. I wipe all oem versions of windows and install my own legal version of windows. All of the problems inherent with windows just seems to disappear...

    11. Re:Great by EinZweiDrei · · Score: 1

      That does bring to mind the question: Will Dell's vaunted customer support services still apply for its Linux users? Wouldn't seem like much of a profitable venture to have trained support staff on-hand for such a small subset of their audience.

      --
      Perhaps life really is full of possibilities.
    12. Re:Great by ajs318 · · Score: 1

      It would be better if people who don't enjoy compiling the nVidious kernel module wrote to their MP and asked for a new law mandating that manufacturers supply hardware specifications in sufficient detail to enable writing of a driver as part of the operating instructions for the device, otherwise their products are banned from sale. With it being law, there is no way for competitors to gain an advantage by reading your specs and not releasing their own -- the excuse they currently trot out for not doing it.

      --
      Je fume. Tu fumes. Nous fûmes!
    13. Re:Great by Anonymous Coward · · Score: 0

      Don't you know? Linux is far more popular than legal copies of Windows in Bangalore! :D

    14. Re: Great by lordofthechia · · Score: 1

      Granted, the Dell workstations may come with less pre-installed crapware and trialware than their home pc counterparts. So the price gap between a Linux vs Win install on home pc's vs their business may be slightly different

      --
      Georgia Tech, the leader in Chia(tm) technology.
    15. Re: Great by Yfrwlf · · Score: 1

      Every time I've looked, I've found when all the hardware components are made equal, the Linux version is always more expensive. The Windows version offers "free upgrades" on this or that, while the Linux models don't. Feel free to specify the two models you used in your comparison, or the single model that offered both Windows or Linux.

      If Dell offered one model, with either Linux or Windows selectable in the customization menu, that would really hurt MS, but so far I've never seen it on their site.

      --
      Promote true freedom - support standards and interoperability.
    16. Re:Great by Sczi · · Score: 1

      I agree that the profit incentive looks questionable. I have 2 suggestions on how to work this angle:
      1- Dellux, 'nuff said
      2- Ship unformatted systems, and include a monster pack of cd's/dvd's every major free distribution of Linux and BSD, and include a couple supplemental disks with extra packages such as open office, mysql, swaret, anything that people ordinarily download and install. Also include extensive hardware parameters for things like vertical and horizontal sync rates on the monitor and other trivia that Linux can't always guess. Save people the time on downloading and trying things out, and provide real benefit to the newb linux hackers in that they can try out a zillion distros and not have to worry about obtaining good iso's, taking 30 minutes to make a coaster, etc. The distros wouldn't have to be 100% up to date, just a recent, stable version, and have a date on the disk. Plus, how much effort would it take to compile a special pack of 20 or 50 distros and slap them on a cake spindle? Probably anyone reading this could be given some work space with 5 or so dell pc's and put that set together in a week, easy. Dell could maybe even charge the same price as for a windows based pc, and it would be pure profit as long as they could keep the hard cost down on the cake. Heck, they could probably even use the magic word "please" and someone in the community would do basic qc for them to make sure all the disks actually install, because the Linux crowd is cool like that. This would also answer the question of "which distro" to which there can only be one acceptable answer: "All of them!"

    17. Re:Great by LocoMan · · Score: 1

      Volume is one reason... if you have to do the same support and upgrade guarantees for 10,000 computers it'll cost more than if you have to do the same for 10,000,000 computers (numbers pulled out of my behind.. :) )

    18. Re:Great by Lumpy · · Score: 1

      Nope.

      I just bought a Latitude 131L. Price without windows from their Open Source line was $245.00 MORE than with windows on it.

      difference? a mysterious instant rebate that was only available on the Windows machines. when I made a call to a sales person and asked, they said, "The rebate is only on the windows machines."

      guess what, ALL windows machines have a rebate. and the rebate is perpetual. Guess that is their way of hiding the price increase for no windows.

      --
      Do not look at laser with remaining good eye.
    19. Re:Great by nuzak · · Score: 1

      1- Dellux, 'nuff said

      As Samir Nagheenanajar would say: "Yes, this is horrible, this idea."

      Heck, they could probably even use the magic word "please" and someone in the community would do basic qc for them to make sure all the disks actually install, because the Linux crowd is cool like that.

      Clearly Dell's board of directors should be holding a seat open for such bold thinkers.

      --
      Done with slashdot, done with nerds, getting a life.
    20. Re:Great by udippel · · Score: 1

      In principle a good idea.
      Completely infeasible for one reason, though: DELL needs to support these boxes.
      We are not talking about selling Windows-Free boxen to Linux Users. Then your suggestion would be simply great.
      We are talking about selling boxen to Joe Doe, George Grandpa and Aunt Tilly. They have no interest at all in your DVDs. They want a ready install. Running. And when they forget to plug the power cord (and subsequently call DELL support), they cannot even answer "Mam, which distro do you run ?"

    21. Re:Great by Anonymous Coward · · Score: 0

      > Unless the Linux world comes up with a way to give Dell all the kickbacks and payoffs that the Windows world does, I don't see how Dell could possibly offer a Linux machine for less than, or even the same price as, a Windows machine. I hope Dell can prove me wrong, but I ain't holding my breath for it.

      Lets see. There is a hardware cost, a software cost, and kickbacks. The hardware cost will be about the same for Windows and Linux. MS can't afford to lose money with a big retailer like Dell, so the kickbacks have to be less than the software for Windows, and so Windows software has to cost Dell something. The software cost for Linux is typically zero, though you can buy support. So a Linux box has to cost Dell less than a Windows box, at least over the long term.

      This could be manipulated in the short term by MS subsidizing Dell sales. It may well be doing this to get Vista a foothold. I'm not sure this is legal, if anybody can prove it. Reportedly, Sony is losing money on PS3s, so it might be legal. Then it would be a race between Dell and MS as to who could last longer, and MS does have deep pockets.

    22. Re:Great by Sczi · · Score: 1

      I would think that they *are* in fact selling windows free boxes to linux users. Support would be nothing more than hardware warranty support and maybe a linux faq for support reps, and anything else is outside of scope. Maybe the dellux cd that negative nancy above you thought was a horrible idea could be a hardware diagnostic boot disk that doesn't even run in gui. I will be very surprised if their current plan (if you can call it that) for preinstalled linux for joe blow users isn't scrapped by the end of the year. To work the Linux angle, they should keep it as simple as possible. My prediction is that they're going to devote too much resource in the wrong direction, and it's not going to be profitable. Linux comes in theoretically infinite number of flavors, and anybody who's interested is not going to like 100% of the choices Dell makes for them. They should just partner with distrowatch and call it done.

    23. Re: Great by Anonymous Coward · · Score: 0

      Nope! your wrong. I just went there and looked at all their laptops and NONE have the option for Linux!
      What were you smoking? Get your money back

    24. Re:Great by shaitand · · Score: 2, Informative

      Having worked in a call center I would disagree. You either use the same support staff and just train them on both systems or you farm it out based on volume. Farming it out doesn't even have to be to India, there are companies that would love to take on the burden of training staff to handle support calls for Dell. Bellsouth does this, if you are calling about your internet connection you are probably actually talking to a company called CallTech.

      You give support staff maybe as much as a week of training. Then sit in front of computers with a big database with a search engine interface. Most of that staff knows nothing about the systems or the software they just relay on their database with step by step instructions. You have a higher level of support that knows a thing or two and they submit updates when the answer isn't in the database. A third small team reviews those updates and rewrites them in step-by-step instructions before actually merging them into the database.

      This process scales with volume. The more calls you handle the more staff/lines and overhead you have. If they have substantial volume they will probably farm it out for $x/call if they have low volume they will pick a subset of their current staff and give them a one week course on Linux. Linux calls will then be routed to one of those reps.

    25. Re:Great by iamacat · · Score: 1

      Users would be willing more to pay for superior product when its http://www.apple.com/getamac/ads/>properly marketed.

  4. I'm so excited! by QuantumG · · Score: 2, Insightful

    I just hope Dell offers lots of distributions and gives the option of lots of different Linux support services. That's the great thing about Open Source.. there's an actual market for support services.. you're not stuck with the manufacturer. Dell could become the shop for desktop Linux.

    --
    How we know is more important than what we know.
    1. Re:I'm so excited! by Kristoph · · Score: 5, Funny

      Oh the joy, I can just see it now ...

      Dell: Hello, can we help you?
      Me: Hi, I am having some problems installing Linux on my new Dell laptop. I need some information about the video card so I can set up X.
      Dell: Ok, umm ... sure ... you said Lyn-ucks?
      Me: Yes?
      Dell: Ok, umm ... can you spell that please?

    2. Re:I'm so excited! by QuantumG · · Score: 1

      Sha.. as if the Indian who answers your call can spell.

      Seriously though. There's some wonderful tricks people do with call centers these days. You call up, enter your serial number or whatever and they put you through to the appropriate support group.. So, say you get Ubuntu on your Dell and go with the Canonical support, you'll get put through to the Canonical call center (also in India) and they'll have an appropriate script to fix your problem and get you off the phone as fast as possible.

      It's funny how technical support call centers have become implementations of the chinese room thought experiment.

      --
      How we know is more important than what we know.
    3. Re:I'm so excited! by Loconut1389 · · Score: 1

      forgive me for my ignorance- what is the chinese room thought experiment?

    4. Re:I'm so excited! by ChameleonDave · · Score: 1

      Just look it up!

    5. Re:I'm so excited! by nacturation · · Score: 1

      forgive me for my ignorance- what is the chinese room thought experiment? Go to google.com, type in "chinese room thought experiment", hit "I'm feeling lucky".
      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    6. Re:I'm so excited! by QuantumG · · Score: 2, Informative

      If I put you in a room and tell you to answer questions in chinese, when you don't speak a word of chinese, but I give you these nifty books which contain a whole lot of rules that you can follow to translate one chinese character into another chinese character, which result in you producing the right answers, can you, or the room, or you and the room, be considered to "understand" chinese?

      --
      How we know is more important than what we know.
    7. Re:I'm so excited! by Torsoboy · · Score: 0

      That sounds like an improvement to existing customer service if you ask me...

    8. Re:I'm so excited! by ajs318 · · Score: 2, Informative

      I know it's bad form to respond to sigs, but you can install Debian (and Ubuntu) .deb packages on Slackware reasonably easily. First, use ar to extract the files from the .deb. You will get three files. The first, "debian-binary" can safely be ignored (all it contains is a version number to help the Debian packaging utilities). The second, "control.tar.gz" contains various scripts for pre- and post- installation and removal operations, and dependency-control information. These may be worth a butchers but probably can be ignored. Lastly there is "data.tar.gz" which, to all intents and purposes, is identical to a Slackware package. That is to say, it is a binary tarball which can just be unpacked straight into the root directory.

      Watch out, though, for incompatibilities between Debian's and Slackware's default file layouts.

      In general, if you're ever installing anything that wasn't packaged by your distribution, it's always best to install it from the source .tar.gz file. And if it swears blind you're missing something that you're convinced you've got, you're most probably missing the corresponding -dev or -devel package. Just install the missing package from source (and, if it's a library, remember to run ldconfig straight afterward).

      --
      Je fume. Tu fumes. Nous fûmes!
    9. Re:I'm so excited! by QuantumG · · Score: 1

      Umm.. ok. Thanks for the tips. I'm trying to see the relevance to my sig.. which is about a website for making tar.gz files from rpm files.. I really am trying..

      --
      How we know is more important than what we know.
    10. Re:I'm so excited! by Anonymous Coward · · Score: 0

      Unlikely. They'd have to train their support staff for all of these distributions and their individual ideosynchracies. This costs money. It makes allot more sense or them to stick with a single distribution.

      That's the other wonderful thing about open source: people tend to forget that support requires training, training requires time and money, business is about weighing investment versus profit.

      They'll start off with one distribution. I there's enough demand for more, and it makes financial sense for them to do so, they'll eventually adopt alternatives. Don't expect this straight out of the gate, however, you're in for disapointment.

      And the whole one stop linux shop idea... You have to understand that the Linux market is nowhere even remotely close to as profitable as the Windows market, if they were to go full-out Linux, they'd nevessarily have to do so at the expense of the Windows market, it makes no financial sense to do so.

    11. Re:I'm so excited! by x-vere · · Score: 1

      As cool as that sounds, you have to think in terms of profitability. Look at the top 10 from distrowatch.com
      1 Ubuntu 2720>
      2 openSUSE 2197
      5 MEPIS 1178=
      6 Mandriva 1030
      8 Sabayon 863>
      9 Damn Small 777=
      10 Slackware 656
      Can you imagine training your support staff on 10 distros? The only way this might work is if Dell warrantied the hardware and the software support you purchase comes from the distribution which may or may not have a support company behind it. Even still the countdown has not begun because you're looking at a crap load of work and investment to either organize the support or train your support staff.

      --
      One day the toilets of the world will rise up... And I'm going to nuke them.
    12. Re:I'm so excited! by newdsfornerds · · Score: 2, Insightful

      Dell threatens to offer Linux pre-installed about every other month and there's a knee jerk reaction here at Slashdot every time. Bah. It will be news if Dell SHIPS a laptop with Linux pre-installed. Until that day, Slashdot stories on this subject do nothing but serve Dell's marketing division.

      --
      Damping absorbs vibrations. Dampening is caused by moisture.
    13. Re:I'm so excited! by ajs318 · · Score: 1

      Just think of it as a sort of poor man's deb2tgz :)

      --
      Je fume. Tu fumes. Nous fûmes!
    14. Re:I'm so excited! by d3ac0n · · Score: 1

      Interesting Wikipedia article. I'm normally not much for Wikipedia as an authoritative source, but it is sometimes useful for provoking discussions and deeper thought.

      As far as the "Chinese thought room" experiment, I guess it comes down to the basic concept of "understanding" a language in human psychological and physiological terms. I don't think we have discovered the exact mechanics of "understanding" yet. It could very well be that humans use a process much like the "Chinese thought room" in order to be able to communicate. Ultimately, what is a language but a set of rules for communicating abstract concepts? The basic mechanics of it are likely to be far different for humans, but perhaps the basic concept is very much like the "Chinese thought room". Who knows? It is interesting to think about though.

      You win the "thought provoker of the day" award! :)

      --
      Official Heretic from the "Church of Global Warming". Proven right thanks to whistle blowers. AGW = Flat Earth Theory
    15. Re:I'm so excited! by Drakin020 · · Score: 0

      I just hope Dell offers lots of distributions
      Wait what? Isn't it the same community that bitches about windows having 4 different versions? Even then it's not 4 different versions it's the same OS with some features locked out for people who want to save money. Now you guys are all "Oh gawd make all 5000 distros of Linus available"

      And you cry that Windows is confusing? Are you serious?

      --
      The greatest revenge in life is massive success.
    16. Re:I'm so excited! by RobertLTux · · Score: 1

      what would be news is if the ad stuffed in the racks at the dell kiosks had a page of Linux systems.

      Note if that happens and continues for say 3 months SELL MSFT

      from chatting with the folks at one Kiosk they might actually sell them if they had the "shiny" to do so.

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    17. Re:I'm so excited! by Anonymous Coward · · Score: 0

      Can't wait to buy a Dell w/Linux and screw with Dell's tech support. It will be a bright and sunny weekend.

    18. Re:I'm so excited! by QuantumG · · Score: 1

      Go buy On Intelligence for a great perspective on what "understanding" is and how the neocortex works.

      --
      How we know is more important than what we know.
  5. is there a politician in the room? by davmoo · · Score: 5, Insightful

    If in fact "no specific time frame was given", then how the fuck can "the countdown begins today"? Counting down to an undetermined date is like counting up to inifinity. And I have a feeling Dell knows this. This way they can talk the talk without having to actually walk the walk and either lose money or anger Microsoft.

    --
    I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
    1. Re:is there a politician in the room? by oztiks · · Score: 2, Interesting

      I'd rate you funny not insightful :)

      But this is the thing, anger Microsoft yes, but what will the repercussions of this anger be? the only thing they'll do is entice Dell by sweetening their already sweet ass deal.

      I stick to this being just a silly ploy to screw Microsoft down a little more as the need for Windows becomes less and less a necessity in the marketplace and merely just another option for people to use. Regardless if Dell supports Linux or not the playing field with MacOS, Linux and Windows is becoming more and more on the same level as times goes.

      Larger business is welcoming these changes and why not? any smart business will always keep their options open, who wants to be stuck relying on another businesses success for their own operation and to function correctly? I know for sure that my business doesn't want to be put in such a position. Look at Norton for instance they relied on a need that Windows provided, now they have been burned by this need, proper business ethics points the finger at Microsoft and say "BAD BOY DON'T DO THAT!", Microsoft says "HA! I don't care I'm invisible" and now other company's large and small a like will see that ethics and understand they cant rely on Microsoft to not work against them at any possible time.

      Yeah i know ms fan boys will spout how wrong i am etc, etc but that record is old and busted now because Linux desktop is a reality and its not as hard it has been in the past. Businesses are seeing its viablity and if the larger company's start supporting it, it will become as easy as Windows to use (if not easier.) Heck Ubuntu is very easy to use as it is, it just needs that little push and WAYYYY it goes :)

    2. Re:is there a politician in the room? by Anonymous Coward · · Score: 0

      Counting down to an undetermined date is like counting up to inifinity.

      This article was submitted by Chuck Norris, you insensitive clod!

    3. Re:is there a politician in the room? by DraconPern · · Score: 1

      Start with -1 and count down. ;)

    4. Re:is there a politician in the room? by shaitand · · Score: 1

      Technically you are correct. But this week Dell is making a statement implying they are in a hurry to get this out there and satisfy demand. Last week they said 'we might consider doing this, maybe, we've got to talk to vendors'.

    5. Re:is there a politician in the room? by sammy+baby · · Score: 1

      I suspect that they mean either that they have an internal deadline and aren't sharing it, or that it's a foregone conclusion that it's going to happen now and all that's left are the specific dates.

      I'm no fan of Dell's, but I would be very surprised if something didn't come from this. Maybe before summer, even.

  6. Let the cheering being... by X-treme-LLama · · Score: 4, Interesting

    I know that most of the crowd around here will be thrilled.. But I do wonder how broad the market actually is for this.. Obviously Linux is growing, and depending on distro becoming more user friendly all the time... The server market is a given, but linux is already doing well there.. 100,000 responses != 100,000 sales.. I'm sure many of the responses were already fans and users.. But that might be counter-acted by people who would buy but didn't comment, or might not even be aware.

    The lack of the MS tax will be great, but I have to wonder how many 'regular joes' and 'mom and pops' will try it out. We all know the stories about people setting up their parents with it, but that comes with an implied, and personal support system. And if their Linux Tech Support is anything like their Windows Support the help available may be less than stellar. I sure hope it catches on, even a little competition for MS is a good thing, and introducing people to OSS is fantastic. I also wonder if they'll have the models available at brick and mortar retailers, and if they'll actually push them.

    I think the sales figures will be very interesting to watch, especially for non-enterprise customers. The figures I'd be especially interested in would be the people who were happy with their purchase, and the real numbers behind that might be impossible to come by..

    1. Re:Let the cheering being... by dexomn · · Score: 1

      I suppose the phone bill to india will still be cheaper than a windows license in the long run.

    2. Re:Let the cheering being... by JanneM · · Score: 4, Interesting

      The last two research labs I worked at both have sales and support contracts with Dell; when we need a new computer - from a server to a workstation to a laptop - unless we have specific reason otherwise, we buy Dell. And they all come with Windows.

      Of course, the previous lab was perhaps 80% Linux, and the current one is 50% (and the in-house IT group installs a dual-boot Linux by default on every Windows machine). And in fact I know there's been growing grumbling about this kind of exclusive deal when they aren't offering what we're using (no, the OS is not the whole issue but it's a fairly big part).

      In this kind of environment, sales of the Linux version would easily be more than half of all machines, including laptops. Now of course, this is not a very common environment on one hand, but we go through computing equipment like a TV preacher goes through hairspray on the other, so the field of research is not totally insignificant even for a large corporation.

      --
      Trust the Computer. The Computer is your friend.
    3. Re:Let the cheering being... by jkrise · · Score: 1

      Most important will be to see whether they offer it on the SAME IDENTICAL hardware configs that can run Windows.... XP or Vista. If they come up with a separate Linux-only hardware line, that would be a mere PR spin for Dell, a minor loss for Microsoft, and a major blow to the customer.

      --
      If you keep throwing chairs, one day you'll break windows....
    4. Re:Let the cheering being... by solanum · · Score: 4, Interesting

      I work for an organisation with several thousand employees and which has an exclusive deal with Dell (for desktops at least). Few of those employees use Linux, but I have installed it on my desktop and laptop with not too many problems. Before working here I would never have considered buying Dell, but I have actually been pleasantly surprised with the build quality. Next time I am in the market for a laptop at home (have toshiba at the mo which came with winxp home), I may well be persuaded by a Dell machine if they offered a machine that was the same build but guaranteed to work with Linux.

      My point is that whilst the market may not be huge, Dell doing this could gain themselves a much larger part of that market by making these offerings, so it may well be successful for them.

      --
      Si hoc legere scis nimium eruditionis habes.
    5. Re:Let the cheering being... by smartr · · Score: 5, Insightful

      One thing I haven't seen is a Windows coming with OpenOffice, Firefox, The Gimp, and Audacity preinstalled. Sure, anyone could go download those for free, but how many 'regular joes' know to do so? Every new install of Windoes I've seen has come preloaded with crapware. Most 'mom and pops' won't want to actually buy a full version of Microsoft Office, so OpenOffice preinstalled fits their needs much better. I honestly think that when people see how much "more" a prebuilt linux system has to offer, there will be some very happy customers. If Dell doesn't lose too many income earning deals with software companies because of this, this will be a huge win for Dell.

    6. Re:Let the cheering being... by rucs_hack · · Score: 1

      Most linux users that I have encountered build their own machines, so don't encounter the Microsoft tax anyway.

      This might appeal to some new Linux users, but I don't see it. I think of it more as a starting point, or PR move, I doubt this will do much to dent their windows based pc sales.

      My current recommendation for people who want computers and aren't insisting on a windows machine is that they go out and buy a mac. I've got ten PCs myself, nine of which run Linux (predominately without an X server running), and one (the one I use for games/document writing) runs windows XP.

    7. Re:Let the cheering being... by wwahammy · · Score: 1

      I saw something in this announcement (or a blog entry from Dell about the announcement) that noted that most of the people who wanted Linux were with current forum support services. That they mentioned that implies to me they're looking to not actually provide support to the OS.

    8. Re:Let the cheering being... by suv4x4 · · Score: 2, Funny

      I know that most of the crowd around here will be thrilled.. BUT I do wonder how broad the market actually is for this..

      The server market is a given, BUT linux is already doing well there..

      I'm sure many of the responses were already fans and users.. BUT that might be counter-acted by people who would buy but didn't comment, or might not even be aware.

      The lack of the MS tax will be great, BUT I have to wonder how many 'regular joes' and 'mom and pops' will try it out.

      We all know the stories about people setting up their parents with it, BUT that comes with an implied, and personal support system.

      I sure hope it catches on, even a little competition for MS is a good thing [...] I also wonder if they'll have the models available at brick and mortar retailers, and if they'll actually push them.


      Sorry just couldn't stop myself reformatting your comment a little :D
      Emphasis and formatting mine up there, the text is left as in the original post.

      In a single post, you managed to give:

      5 positive points

      about the news and immediately refute them all.

      You also wondered about:

      3 things

      Are we after some sort of record?
    9. Re:Let the cheering being... by shaitand · · Score: 1

      I want to see this too but it might not be feasible. Hardware devices that are low on hardware and high on software emulated hardware are commonly found in dirt cheap systems. These devices typically won't work under linux.

    10. Re:Let the cheering being... by shaitand · · Score: 3, Insightful

      'My point is that whilst the market may not be huge, Dell doing this could gain themselves a much larger part of that market by making these offerings, so it may well be successful for them.'

      Not to mention that the market is growing. Dell is in a perfect position for early adoption. Dell knows they need to capture this market BEFORE the demand is entirely there. That way as the demand grows they maintain their market dominance.

      There are other factors too. Dell is the largest PC vendor. Manufacturers might not cave to kernel volunteers wanting specification but they will cave to Dell. A customer the size of Dell is enough to justify linux support for your device even without any other demand. The is probably true of software in many cases. Increased hardware and software availability will mean increased adoption and a growing market.

    11. Re:Let the cheering being... by Terrasque · · Score: 2, Interesting

      Sure, anyone could go download those for free, but how many 'regular joes' know to do so?

      From the amount of spyware they manage to download and install, I'd say "most of them".
      They're just landing on the wrong webpages.

      --
      It's The Golden Rule: "He who has the gold makes the rules."
    12. Re:Let the cheering being... by sydb · · Score: 2, Interesting

      I've got ten PCs myself, nine of which run Linux

      That's nothing, I've got fourteen, all of which run Linux.

      But seriously, put your dick away, it's smaller from this angle than you might think.

      I used to build my PCs but after you've cut your hands to shreds on the sharp edges of metal cases often enough, you realise that there is a value-add in pre-built machines. Corporate desktops in particular, like SFF Compaqs, are much easier to handle and upgrade, and I think they look nicer than your typical hobbiest tower machine. There are also a number of small specialists doing quality hardware, like DNUK for instance, where I got my last workstation.

      If you "need" that many "machines", look at virtualisation. Do you have them all powered on at once? operating at 100% CPU? Maybe you do if you have specialist interests like simulating nuclear explosions or competing with SETI but chances are you are burning several kilowatts more than you need. Heard of global warming? Do you pay your own electricity bills?

      Plus, system integration is not that interesting when you're just putting commodity parts together. The fun, for me anyway, is in the software and what you can do with it.

      --
      Yours Sincerely, Michael.
    13. Re:Let the cheering being... by MightyYar · · Score: 1

      Tell me about it - I just helped a friend migrate his old XP laptop over to a new Vista laptop. It took 20+ minutes simply to boot his old laptop. Once it was booted, it became clear just how infested with spyware and trojans it was... I actually took the step of shutting down my PC on the network, just in case! First thing that went on the new laptop was AVG and Firefox... also Trillian to try to get him to lay off installing AOL, MSN, and Yahoo, which each delay startup.

      As an off-topic aside, I regret letting him put Vista and Office 2007 on the machine. I have been getting 2-4 "support" calls every day. Office 2007 is so different that even cut-and-paste doesn't really work the same anymore. And his drive crashed, so he had to reinstall Office, which meant buying a different copy and then getting issued a refund for the old copy... wow. Vista does things like make a new folder on the Desktop read-only for all users... Aye-aye-aye. Next person I help is getting XP until they've used Vista at work. Linux would not be significantly harder to support for me.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    14. Re:Let the cheering being... by celticmonkey · · Score: 1

      Check out these statistics that show how many people are using Linux when web browsing:
      http://www.w3schools.com/browsers/browsers_stats.a sp

      Although nothing comes close to Windows XP (76.1%), the numbers clearly show that Linux (3.5%) is nearly as popular as Apple Mac (3.8%). Well, Apple is certainly giving Dell a run for their money in hardware sales with that 3.8%. The market is there and Dell would be stupid to ignore it.

    15. Re:Let the cheering being... by rucs_hack · · Score: 1

      but, but, they are big, and talented :-(

      I do need them actually, for running experiments, and yes, they do all run at 100% when utilised, for weeks at a time.

      I can see the benefit of pre built machines, I plan to get one for my son later this year because I would rather like it if someone else had the hassle of fixing it

    16. Re:Let the cheering being... by an.echte.trilingue · · Score: 3, Interesting

      I got a computer from tigerdirect.com a couple years ago with windows, OOo, and firefox. I thought I was screwed at the time because I assumed the "complete MS compatible office suite" they advertised was MS Office or MS Works at least, but it is how I, Joe Sixpack himself, discovered Open Source. That same computer now has debian.

      --
      weirdest thing I ever saw: scientology advertising on slashdot.
    17. Re:Let the cheering being... by drinkypoo · · Score: 1

      Hardware devices that are low on hardware and high on software emulated hardware are commonly found in dirt cheap systems. These devices typically won't work under linux.

      While that's true, Dell has enough clout to pressure some manufacturers into providing Linux drivers if it means that they'll go with their hardware instead of a competitor.

      Dell has a motivation to make this happen, because that way they can use cheap parts and still have them work across a variety of systems, which means that they can keep their supply chain and their product line relatively simple.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    18. Re:Let the cheering being... by westlake · · Score: 1
      I know that most of the crowd around here will be thrilled.. But I do wonder how broad the market actually is for this..

      Time for the geek to put up or shut up.

      There will be no stuffing the ballot box when it comes time to count sales.

      Linux tanked for Walmart in the consumer market. If Linux tanks for Dell in the consumer market, you won't see any of the big boys picking up the ball anytime soon.

      The lack of the MS tax will be great, but I have to wonder how many 'regular joes' and 'mom and pops' will try it out. We all know the stories about people setting up their parents with it, but that comes with an implied, and personal support system.

      Too often the Slashdot conversion story can be filed under the less attractive heading of "undue influence." The appeal to authority, loyalty to your child, or out-and-out bullying. "It's my way or the highway."

      the MS tax

      I'll argue here as I have argued before that talk of the "Microsoft Tax" is lunatic.

      The consumer PC market is at its core middle class. It is not a technical market. It is not a hobbyist market. The OEM Microsoft system install serves its needs very well.

      The Dual-Core Toshiba Vista Premium laptop is $900.

      The cost of the OEM Windows install is simply not a deal-breaker. When you buy from Target, you expect DVD play and Windows PC gaming out-of-the-box. That is something OEM Linux can't give you and still remain free-as-in-beer.

      If the Linux desktop sells 1,000 units and the identical Windows desktop 100,000 units, which do you think gets the discount price and the big push in direct sales and big box retail?

    19. Re:Let the cheering being... by dhasenan · · Score: 1

      Look for further proliferation of binary-only drivers for Linux.

    20. Re:Let the cheering being... by sydb · · Score: 1

      I'm super-intrigued by the nature of your experiments!

      --
      Yours Sincerely, Michael.
    21. Re:Let the cheering being... by rucs_hack · · Score: 1
      Several types of thing
      For fun:
      • simulations of the solar system using a Newtonian gravitational model of my own devising, currently just trying to get a stable representation of the Asteroid belt.

      http://code.google.com/p/nmod/

      • Working towards a model where I can establish the modelling mass (especially in cases where no mass is currently known) and velocity required for accurate representations of all the moons in the solar system, and accurately predict the future behaviour of Earth Crossing Asteroids.


      and, for work:
      • Using evolutionary algorithms to evolve models that replicate the interactions between genes in Yeast (at least aproximatelly).

      • Discovery of significant motifs in Eukaryote DNA


      I did try to write some software that would get me either

      • Laid

      or
      • Rich


      No luck there as yet...
    22. Re:Let the cheering being... by sydb · · Score: 1

      Sounds cool and maybe pretty important, so you have my approval, as if you cared. As for Laid and Rich, concentrate on the latter, I believe there are already working algorithms, and solutions to the former should be trivial.

      --
      Yours Sincerely, Michael.
  7. You'll miss the old days by MrClownLovesYourMom · · Score: 1, Funny

    If Linux comes preinstalled that means stick to to Microsoft by putting Linux on instead. Where's the fun in that?

    1. Re:You'll miss the old days by MrClownLovesYourMom · · Score: 0

      Honestly, some days I shouldn't go near a keyboard. Can't type for shit capt'n!

  8. For some reason, I really want to see... by bluemonq · · Score: 5, Funny

    ...a commercial with a stoner penguin saying, "Dude, you're getting a Dell!".

  9. Hmmmm. by Anonymous Coward · · Score: 0

    After just crapping on everyone wanting Linux they are now offering exactly what? I could have sworn not more than about a day ago someone getting the short stick on their warranty because they installed Ubuntu. So where does this leave us, um the computer takes a crap because we didn't build it ourselves so we take out the hd and use the stupid system restore disk and then call complaining about it being a piece of crap? If they cant support what they sell dont buy from them. I have nothing against oem but short of fracking it up with a firmware/bios update I dont see how you can screw hardware up unless you overclock the crap out of it... most companies neither endorse or support doing that anyway and usually tell you it voids the crappy warranty anyhow. So why bother? I build my own computers I know what is supported and usually how far I can overclock if I wish. If RAM makers started saying using linux voids the warranty would you buy their products? Why are OEMs any different. Its like saying a using a $10,000 workstation with 2 nvidia quadro's voids the warranty because your not using the onboard video on the motherboard. I like things that just work, add a video card system boots, add a raid card ditto, replace the cpu and it doesnt thats just OEM, well at least what I've seen in the past few years hardware supports it but the bios doesn't because they don't profit. I want a HP, Dell, Gateway with a full tower case, 800watt PS, Hotswapable 400GBx6 in two Raid5 arrays with 4GB Ram, a core2duo E6600 with 2-GB/lan cards, and a UPS to match for a video editing workstation. I want linux or OSX, a system that I reboot every few months and If I have a hardware issue fix it that day. Is that too much to ask for? I still have a 1Ghz athlon with 1GB RAM for a fileserver that works fine running linux. Am I asking too much?

    1. Re:Hmmmm. by Melfina · · Score: 1
      *twitch*

      After just crapping on everyone wanting Linux they are now offering exactly what? I could have sworn not more than about a day ago someone getting the short stick on their warranty because they installed Ubuntu.

      That was Compaq, iirc

      --
      :3 rawr.
  10. Betcha they'll wait for Ubuntu Feisty by JimMarch(equalccw) · · Score: 5, Interesting

    I've been playing with the late alpha (Herd5) Feisty and now beta and lemme tell you, saying it's got "potential" is an understatement. WiFi support is worlds better, hardware autodetection is improved and the new auto-installer for codecs as they're needed flat-out rocks.

    As long as you're not doing RAID and you're cautious about 3D desktop stuff, Feisty Beta is really ready to now for semi-experienced Linux users and has strong potential as "The Chosen One" of distros. It should eat significant market share as people with older Win98 boxes are forced to upgrade to *something* due to lack of ongoing security support. And it'll tempt a lot of XP folk disgusted with malware issues.

    This has to be Dell's top choice and it's due for production release late April '07.

    1. Re:Betcha they'll wait for Ubuntu Feisty by l3v1 · · Score: 4, Insightful

      Well, I'va also been "playing" with feisty beta, on a dell with internal wifi and on an ibm t series with pcmcia wifi. Thing is, wifi didn't work automatically on either of them. It wasn't rocket science to make them work by hand, I know Debian inside out, still, what will take Dell that unspecified amount of time is probably to test their laptop line to see which is the best dell laptop + given linux distro combination. I hope they will come up with a good one, otherwise it will be anything but a success.
       

      --
      I am putting myself to the fullest possible use, which is all I can think that any conscious entity can ever hope to do.
    2. Re:Betcha they'll wait for Ubuntu Feisty by QuantumG · · Score: 2, Interesting

      Uhh.. who cares about autodetection? You're buying a PC with Linux preinstalled. Dell will give the hardware to Canonical.. they will get their tech monkeys to tweak Ubuntu until it works as best as they can possibly get it to work.. then they'll make a disk image that Dell can put onto their production line.

      Or were you just using this story as an opportunity to flog Feisty?

      --
      How we know is more important than what we know.
    3. Re:Betcha they'll wait for Ubuntu Feisty by pinkocommie · · Score: 1

      I've been messing with it for the past week too with exactly the opposite result. Although admittedly I was looking to setup RAID.

      Attempt 1) RAID didn't work from the standard install
      Attempt 2) Got the DVD with the alternate install included, Created the Linux Raid Partition, had to back out of a screen to alter a partition throwing the error cannot stat /dev/md0
      Attempt 3) Tried to reinstall , wasn't able to delete /dev/md0 since it was in use... (this is from the installer)
      Attempt 4) Tried to reinstall, deleted the entire partition table, recreated the RAID, the install failed with corrupt file errors (the DVD was verified when I burned it)
      Attempt 5) Just to make sure the DVD was bad I tried a regular install on a single disk without RAID and it actually installed but on a reboot gave a GRUB Error 15
      Attempt 6) Downloaded the alternate CD and installed using that with RAID selected, the install went through, on reboot got a GRUB Error 16 (which according to the docs, said happens if you have a windows partition which I didnt, suggestions were to run a disk check), had the disk sync and ran fsck , the subsequent reboot still had the same problem, booted with the live CD to see if I could mess with the grub.conf , needed to install mdadm (apt-get install mdadm) for it but despite my network cards (wired and wireless) being detected they were unable to get an IP Address.
      I had read great things about Ubuntu here and how close it was coming to being good enough and wanted to give it a spin and switch over if possible. Doesn't seem highly likely at the moment at least. (Downloading Open Suse 10.2 at the moment despite current revulsion over the Novell/MS deal :P)

    4. Re:Betcha they'll wait for Ubuntu Feisty by JimMarch(equalccw) · · Score: 1

      Raid and Feisty aren't getting along well yet. That's a given as of two days ago last I checked the Ubuntu Feisty forum. I know they're working on it :).

    5. Re:Betcha they'll wait for Ubuntu Feisty by JimMarch(equalccw) · · Score: 4, Informative

      Two points here:

      * I've played with a LOT of distros looking for one that can be supported among low-tech-level end users. Feisty, even in Beta, is the best I've seen. It has a hell of a lot of potential.

      * What are the alternatives? They could go with a commercial distro like Red Hat, Linspire or Suse, but that means more OS costs than a base Vista install. If they do one of the free variants of those (Fedora or OpenSuse) there are stability issues - trust me, I *loved* Fedora Core 6 and if it was just for my personal use, I'd have stuck with it, but the autoinstaller sometimes loads stupid stuff. OpenSuse 10.2 was more stable but the European repositories were often down. I haven't tried Freespire but those magic numbers "1.0" for a version don't inspire confidence. That leaves what, Mepis as a low-end commercial distro? How much support is there for Mepis as opposed to Ubuntu?

      Pretty much every Linux geek out there has at least some experience with Ubuntu at this point. That alone is reason to consider Ubuntu. Canonical is going to want this deal to go down, bad. Ubuntu is almost unique as being a free-to-download distro that still has a corporate development base.

      My personal favorite distro is actually Zenwalk. Fast as hell Slackware fork with basically all the hard stuff already done. Awesome distro, but...just a few too many minor glitches to load it on "Grandma Millie's" P4 box and expect not to get panic phone calls once a week or so.

      It's not us geeks that are the acid test for Linux, it's "Grandma Millie". Like a lot of my fellow political activists who are being hammered by Windows malware. I'm sick of doing bughunts for these folk when they get infested or zombified, flat fed up, and I can't see any better Linux alternative than Ubuntu.

    6. Re:Betcha they'll wait for Ubuntu Feisty by Anonymous Coward · · Score: 0

      Mark Shuttleworth, is that you?

    7. Re:Betcha they'll wait for Ubuntu Feisty by Anonymous Coward · · Score: 0

      I know it's not linux problem, but still as long as it's a trick to make video out work (without hand editing files) and problems with drivers for small portion of video cards (say ati)
      i would happily use linux for work, web hosting and development, freebsd for firewalls and ids and windows for media. Yes i can write documents and browse internet on any of them

    8. Re:Betcha they'll wait for Ubuntu Feisty by Aequo · · Score: 1

      "If they do one of the free variants of those (Fedora or OpenSuse) there are stability issues .... OpenSuse 10.2 was more stable but the European repositories were often down."

      You mention stability issues (because the stability of Linux is something we all love), and then go on to say that OpenSUSE has stability issues because some of the European repositories were often down? Which repositories? I've never had troubles using heanet or skynet, and always download at max speed.

    9. Re:Betcha they'll wait for Ubuntu Feisty by Corporate+Troll · · Score: 2, Informative

      It should eat significant market share as people with older Win98 boxes are forced to upgrade to *something* due to lack of ongoing security support.

      I see this argument all the time. I'm not saying that there aren't tons of people still on Win98. The problem is, it's working for them and the need to upgrade has been there since the XP days.

      Now, even if these people would think that upgrading to Ubuntu is a viable option (versus just keeping Windows 98, which works fine for them! Those aren't upgrade freaks like we are. Wait, I'm not an upgrade freak. I used Win2K exclusively up to fall 2005!), there still is a problem. The problem is that the hardware is hardly apt to run a distribution like Ubuntu. Win98-era PC's are in the range of P-III machines, most of them coming initially between 64 and 256 Meg RAM. Now a P-III with 256Meg with Ubuntu will probably work, but those are the machines that were extremely high-end back in the day. Normal people don't shop the high-end. Don't forget that back in those days, people that knew stuff about computers would double the amount of RAM in standard machines because it wasn't really enough. (Heck, I still do that these days!) The people that were knowledgeable back then, are most definitely not running Win98 anymore.

      Just recently I fixed a Thinkpad E600 for a friend, which is a P-II 300MHz or so with 128Meg RAM (which I found astonishingly high for that class of machine. It turned out that it came form a stock sale from a bank) Ubuntu wouldn't even install: not enough RAM. I temporary exchanged the 2x64Meg sticks with 2x256Meg sticks and I could install Ubuntu and use it just fine. After installation, I put in back the original 2x64Meg and Ubuntu worked from the harddisk. Slow, but it worked.... I'd hate to use it everyday. Still, I gave it back like that because I'm not giving away 2x256Meg RAM...

      All the current Win98 machines run fine on Win98, but they will be memory starved on any operating system that is considered "more modern" (and that includes XP) The fact that these typically can have damned slow disks, won't help when swapping.

      I have one P-III 550MHz with 512Meg RAM running Windows XP which I refurbished for my mother in law. That one runs really fine.... However, the only thing that is original in that machine is the motherboard, the floppy and the case. It will probably run Ubuntu fine too, but it isn't a typical Win98-era machine anymore.

    10. Re:Betcha they'll wait for Ubuntu Feisty by blackest_k · · Score: 1

      what will take Dell that unspecified amount of time is probably to test their laptop line to see which is the best dell laptop + given linux distro combination. I hope they will come up with a good one, otherwise it will be anything but a success. I am hoping Dell goes one better than pick the most compatible existing Laptops /PC's.
      If they have taken anything from the survey responses they should realise that Open Source drivers were key requirements for Linux systems, more so than a particular distro.

      This really means that hardware such as broadcom wireless cards are not going to be welcomed and an alternative card will need to be specified.

      For Dells Desktop Linux range maybe they will make some form of liciencing deal so DVD MP3 multimedia is installed and available at first boot.

      Finally what support are they going to offer, inhouse or subcontracted to redhat maybe?

      Hopefully Each PC will have a designed for Linux and Open source sticker on it (and not just covering up the windows sticker).

      If they really want to sell Linux systems I expect them to make a Linux product.

    11. Re:Betcha they'll wait for Ubuntu Feisty by miro+f · · Score: 1

      I think openSUSE is a better option personally. Ubuntu still has too many "drop to the console" moments, where things just can't be done with a gui (I still love it, I'm not afraid of a console). YaST is an excellent tool.

      What happened to the "porting YaST to debian" project?

      --
      being vague is almost as cool as doing that other thing...
    12. Re:Betcha they'll wait for Ubuntu Feisty by Omnifarious · · Score: 1

      I hate Ubuntu. I file a bug report and get a tiny bit of activity on it in weeks or months. This has happened more than once. They never, ever even make the tiniest effort to backport a package to an older version of the distribution, even if the existing package has security holes. All in all I can't consider Ubuntu to be in the least bit a professional distribution.

      If you're interested I can hunt down the bug report numbers on Launchpad so you can see just what kind of stupid runaround and non-answers show up from people who are trying to support the distribution.

      I am sometimes frustrated by what RedHat chooses to fix or not fix, but at least someone generally responds to the bug report and says something about it fairly quickly. And if it's something really serious, someone almost always fixes it. The only thing I've been really frustrated with recently is when they left IPv6 router discovery (which basically breaks IPv6) broken in their release kernel for over a month. But that's not at all a common situation.

      I think giving users Ubuntu would be a great disservice.

    13. Re:Betcha they'll wait for Ubuntu Feisty by physicsnick · · Score: 1

      I think what he meant is that the wireless browsing and configuration is worlds better. Feisty has the beautiful NetworkManager interface by default now, which makes connecting to wireless networks a breeze (much easier and friendlier than it is in Windows).

      Hardware compatibility is totally irrelevant for a pre-installed distro; they're obviously going to pick working hardware when they build the thing.

    14. Re:Betcha they'll wait for Ubuntu Feisty by TheUni · · Score: 1

      I'm already preparing myself:

      sudo apt-get remove DellSuperAwesomeMediaProgram DellSpyware DellFirefoxPlugin DellReminder NortonInternetSecurity

      the last one obviously a joke, but yikes, think about that for 5 secs...

    15. Re:Betcha they'll wait for Ubuntu Feisty by drinkypoo · · Score: 1

      As long as you're not doing RAID and you're cautious about 3D desktop stuff, Feisty Beta is really ready to now for semi-experienced Linux users and has strong potential as "The Chosen One" of distros.

      I agree. I think the only serious failing in Feisty is that some of the great packages aren't in the "Add/Remove" system at the bottom of the menu. Xara Xtreme should really be there. Scribus? Try scribus-ng, which is Scribus 1.3 instead of 1.2. Scratch Evolution, which is a pile anyway. There's no good reason for it to be a default. But Beryl, well, Beryl is sufficiently solid, while the compiz session option doesn't work quite right on my system. Time to go Beryl. It falls back to metacity by default anyway.

      Feisty is REALLY making me feel great about running Linux because I haven't been getting my ass kicked. Everything in the system works, except the stupid conexant modem. That works too, but I'm not paying the $20 for the driver at this point (it's not my machine anyway and I can boot Windows if I really need to use a modem.)

      I have to say that wine has gotten awfully sexy of late as well. Even Dreamweaver 8 works well now and the ability to run the various versions of IE (ies4linux) keeps me from needing to visit Windows for testing on a regular basis.

      Ubuntu is the only rational choice. Feisty is excellent.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    16. Re:Betcha they'll wait for Ubuntu Feisty by JimMarch(equalccw) · · Score: 1

      I may have used the term "instability" too broadly.

      Basically...the default repositories as selected "out of the box" were often down. Which lead to auto-update processes giving "file not accessible" reports.

      To a geek, the solution is either "wait a bit and try again" or "go find other repositories and connect to them" but to "Grandma Millie", the answer they come up with is "it's broke!"

      To "Grandma Millie", the basic stability of the OS gets called into question. Is it really unstable code? Of course not. OpenSuse 10.2 is among the most stable code sets I've ever seen. Has scads of potential. But if the default repositories go down, and I'm supporting this among a user base so I switch to unofficial repositories, MY support volumes are now dependent on somebody else's repos?

      That's not a situation I would be comfortable with supporting a dozen or so non-geek friends/relatives, and it's for damnsure NOT a situation Dell should be comfortable with.

      Now yeah, they could go with real Suse and use Novell repos. But now costs go up.

    17. Re:Betcha they'll wait for Ubuntu Feisty by JimMarch(equalccw) · · Score: 1

      See my other comments. Novell isn't supporting OpenSuse repositories, only Suse. Canonical supports Ubuntu repos. So repo access is much more reliable in Ubuntu than OpenSuse.

    18. Re:Betcha they'll wait for Ubuntu Feisty by Anonymous Coward · · Score: 0

      I *loved* Fedora Core 6 and if it was just for my personal use, I'd have stuck with it, but the autoinstaller sometimes loads stupid stuff.

      Fedora 7 will allow you to create your own package manifest and spin your own distro from the entire repository. Pick what you like, leave out what you don't need, it is up to you and how much bandwidth and storage you have to create the spin.

    19. Re:Betcha they'll wait for Ubuntu Feisty by JimMarch(equalccw) · · Score: 1

      Well you're right about how long it took them to adopt Firefox 2.x and OpenOffice 2.1x. Their thinking is, with a 6-month release cycle they can go with more stability by freezing the code.

      They also don't really have the staff to do the next release AND patch major bugs in the previous.

      That said, I'm still convinced they have the most stable "free for the download" distro out there. And trust me, I tried a buttload before coming to that conclusion. My progression was:

      * Ubuntu Dapper installed early August. Worked great.

      * Ubuntu Edgy a day after official release. I didn't quite yet know what I was doing, screwed things up, did a fresh reinstall, something else blew, decided to move on...

      * OpenSuse 10.2. More difficult to set up, but once running was solid as a rock. Wonky repository access and limited games :). Out of boredom, moved after a month or so to...

      * Fedora Core 6. Damn fine distro. Loved it. But...it just glitched once in a while. An auto-update would sometimes break things...like USB flash drive mounting died after a kernel update. Browsing their (excellent) forums generally provided answers/fixes fast enough but by this time I wanted to convert friends/co-workers to Linux who are being pounded by Malware and FC6 clearly wasn't for them. Ran it about three months, wiped it off almost tearfully :).

      * Mandriva '07. Bleah. A bit buggy, not very up-to-date, gone in a week...

      * Sabayon 3.26. A cutting-edge Gentoo fork. Probably rocks with newer hardware...on my older ATI-based laptop (Radeon 7500 Mobility 32Meg) was about as explosively unstable as Hillary Clinton at a Chinese fundraiser. Two days and goooodbye!

      * Zenwalk 4.4.1. A surprisingly good distro. FAST AS HELL, basic code is stable (Slackware fork), repositories somewhat limited but work OK. Glitches installing sound support and a few other minor bugs says it's not quite ready for the masses yet but it's one to watch and could eventually give Ubuntu a run for their money. XFCE default desktop but the "ZenGnome" project works well.

      * Shrugged and tried Edgy again. This time NO mixing of both Automatix and "Easy Ubuntu" thank you very much. The patches in the intervening time had rendered Edgy more stable. The glitch that made me part company months earlier was fixed - if you throw away something on a USB flash drive, it's GONE right now (no trashcan). In it's older form I properly ejected a USB drive I had trashcanned stuff on, and the file system for my main drive had come completely unglued - as in 3,000 system and data files moved automatically into the trash and the OS itself started to crumble. Well they've fixed that in late Edgy and now Feisty - throw something away on a USB or other removable drive, it's gone "right now". Tried Feisty Herd5 and am now on Feisty Beta. This is the answer. No more stupidities caused by Automatix or Easy Ubuntu because those are no longer needed.

      In part because I'm not trying for a 3D desktop on my creaky old video card, and I'm not doing RAID, Feisty is now the most stable and functional distro I've tried out of ALL of the above, at least on my system.

  11. sigh... by wizardforce · · Score: 1

    I have to wonder how many 'regular joes' and 'mom and pops' will try it out. We all know the stories about people setting up their parents with it, but that comes with an implied, and personal support system. And if their Linux Tech Support is anything like their Windows Support the help available may be less than stellar
    good point. I doubt that mom and pop would do very well trying to figure out how to install something and if the family IT expert isnt handy, guess who they are calling? Dell's linux techsupport... only what... 50$/hour or something like that? havent had to deal with theirs but HP yes. the real problem is that you only need linux preinstalled if you do a worse job at it than they do- which limits this to people who really aren't ready for linux yet.
    --
    Sigs are too short to say anything truly profound so read the above post instead.
    1. Re:sigh... by Anonymous Coward · · Score: 0

      I don't know if there's enough cause to worry yet.

      Dell's like the boy who cried Linux - I'll believe it once a workstation attacks me with the command line.

    2. Re:sigh... by Anonymous Coward · · Score: 0

      Easy, Preinstall Linux as how M$ preinstall windows. do you think the average moms and dad know how to install windows?
      Support for preinstalled linux should be the same as support for preinstall windows.
      people are already ready for linux as much as they are ready for windows 95 or 98. Funnily, if you shove it down their throat like M$ did, you would find most people will actually find no difference between a linux desktop and a windows desktop.

    3. Re:sigh... by Dunbal · · Score: 1

      Funnily, if you shove it down their throat like M$ did, you would find most people will actually find no difference between a linux desktop and a windows desktop.

            The problem is, this system will probably be as or more expensive than the windows version, since Dell won't be able to install their extra revenue-generating crapware. Unless Norton, AOL and their cronies are working on linux versions of their junk. Joe Sixpack will certainly care a lot about the final price of the system!

            Why should he buy a linux system if it's the same price as Windows? It will be hard to sell him just on linux's strong points - since Windows already has a tough one - almost everyone else has Windows already. If Joe gave a damn about security we wouldn't have all the pwned boxes we have today. Plus - I hate Vista as much as the next slashdotter, but there hasn't been any earth shattering, instant pwnage, security flaw discovered with that OS so far. Or it would certainly have been posted here.

            The OBVIOUS advantage linux has is that it (and most of its software) is free. But if Dell doesn't pass that on, linux probably won't sell.

      --
      Seven puppies were harmed during the making of this post.
  12. Greedy Gorilla... by jkrise · · Score: 1, Funny

    They're actually waiting for the next version of the ever-so-popular you-know.... GNU/Linux distribution. Although Greedy Gorilla would be a nice moniker for Vista....

    --
    If you keep throwing chairs, one day you'll break windows....
  13. Future Dell Windows Installs by gemada · · Score: 5, Funny

    Hopefully the only Windows they will soon be installing at Dell headquarters are chair-proof windows.

  14. Now, if only... by benuski · · Score: 2, Interesting

    ...they'd start making laptops with cases that don't threaten to break every 5 minutes, I'd consider buying another one after my current one. But if they don't, I'm still going to seriously consider buying a Thinkpad.

    1. Re:Now, if only... by tomstdenis · · Score: 1

      Say what? I've had my Inspiron since December 2005 and it's in the same shape now as then. No cracks, scratches, dead pixels, etc. And I've lugged it to the states [via airports] and europe a bunch of times (as well as to/from work).

      Maybe, perhaps, you're just careless with your laptops? Ever consider a sturdy metal laptop case? I had for my first laptop [a Compaq Presario] and it took a nice beating (dropped down stairs, off tables, etc).

      Tom

      --
      Someday, I'll have a real sig.
    2. Re:Now, if only... by ady1 · · Score: 2, Insightful

      The word laptop doesn't mean what you think it mean. The lap actually needs to be under the laptop for it to not break.

  15. Can only be a good thing. by Anonymous Coward · · Score: 1, Interesting

    I believe regular people will buy these and have no troubles using Linux. Dell will install links for Firefox, Open Office and Thunderbird. They will just need to plug in their broadband connection to either their router or computer and away they go. I'm somewhat concerned about dial-up users as I've found out finding a compatible Linux ISP can be a pain so I could not imagine what they would go through. In the end they will figure it out or ask someone how to do it for them just like they did for Windows.

    1. Re:Can only be a good thing. by k1e0x · · Score: 1

      I never had a problem with Dialup Linux and Earthlink. Earthlink is basically everywhere too, just use username + phonenumber in wvdial. (I think username is the entire e-mail address or ELN/username was another way.. but that might be bad info as it was a long time ago.)

      --
      Bringing liberty to the masses. - http://freetalklive.com/
  16. In related news, advice? by Anonymous Coward · · Score: 5, Informative

    Dell Australia (actually, malaysia or wherever they are outsourcing to) denied me my attempted return of my vista license. I had not accepted the EULA that comes up when you start the notebook for the first time.

    I asked them to send me the EULA after they denied me on the phone (there was no comprehension of the issue), this is the response I received:

    As per our conversation, we are unable to refund or exchange the Microsoft Windows Vista Operating System as the license is already tied to your computer, service tag #: BLAHBLAH

    And any exchange or refund of the license would be in breach of licensing agreement.

    Microsoft Vista is a good platform where technology is moving forwards and the markets are now gearing towards Microsoft Windows Vista.


    Any advice or let it go? - how amusing is that final sentence!

    1. Re:In related news, advice? by wwahammy · · Score: 1

      Have you called Microsoft? At least on retail products I think they provide a 45 day money back guarantee. Don't know how it works with OEM version but its worth a shot.

    2. Re:In related news, advice? by zsau · · Score: 1

      And any exchange or refund of the license would be in breach of licensing agreement.

      Doesn't the Windows EULA say that if you don't agree, you get a refund? Or has that been removed?

      --
      Look out!
    3. Re:In related news, advice? by cerberusss · · Score: 3, Insightful

      This is completely besides the point, but wouldn't you consider just resizing the Vista partition? In previous stories, others mentioned trouble with warranties when calling the helpdesk without a working Windows installation.

      --
      8 of 13 people found this answer helpful. Did you?
    4. Re:In related news, advice? by SgtChaireBourne · · Score: 2, Informative

      Any advice or let it go? - how amusing is that final sentence!

      I hope you have a photo or other copy of the license, and stay focused. You will get people trying to run you around in circles so keep a log of who you talk with, when and about what - that will make it easier to escalate. Anyway, here are some examples:

      --
      Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
    5. Re:In related news, advice? by Dunbal · · Score: 1

      Doesn't the Windows EULA say that if you don't agree, you get a refund? Or has that been removed?

            He obviously agreed to the EULA. After all, he bought it, didn't he? /sarcasm

      --
      Seven puppies were harmed during the making of this post.
  17. So, Linux will be preinstalled on Dell computers? by Anonymous Coward · · Score: 1, Funny

    So, Linux will be preinstalled on Dell computers?

    Imagine a Beowulf cluster of those!

    I, for one, welcome our new Dell overlords!

    In Soviet Russia, Linux preinstalls you on a Dell computer!

    1) Preinstall Linux on Dell computers.
    2) ???
    3) Profit!!!

    "Talk is cheap. Show me Dell." --Linus Torvalds.

  18. Now it's up to the linux users by mwvdlee · · Score: 5, Insightful

    Now it's up to the linux users to actually buy those Dell systems they've been begging to come pre-installed with Linux for so long, to prove it wasn't just meaningless bitching and that they actually want Dells with Linux.

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    1. Re:Now it's up to the linux users by Anonymous Coward · · Score: 0

      well,

      yeah, i update my laptop every 12-18 months, last 3 have been dells, all 3 have had the linux treatment asap, and for my next purchase, it will be a dell with whatever linux friendly options they have. i've considered a mac, but for the type of work i do ( java server side stuff), linux is more appropriate ( target platforms usually redhat or suse or solaris )

      i also have some input as to the purchasing of laptops for the company i work for ( 100 or so in the last couple o months ). we dont want vista, and aside from project managers who equate email with outlook, and the poor sod .net developers crying in the corner, all other needs for the machines will easily be met by linux, in particular, i cant see why anyone doing java dev work would run anything but *nix, even more so for java server side work.

      so yeah, this dell customer will certainly stick with dell should they go this way (ok, even if they hold out another couple of years...), even if its just to make sure the hardware is compatible with the kernel, (is: all drivers are available, 'cept maybe the winmodem... dont really care bout those), then install my distro of choice over the top

    2. Re:Now it's up to the linux users by schotty · · Score: 2, Interesting

      I definitely will. I just don't have time to build my own anymore, much less ensure that each part is compliant. If it comes with the OS, it at least will work (perhaps not the best quality, but will work).

      Yes I am getting lazy in some areas I used to have a much larger passion in. Have a kid, and start your own repair shop. Can you say "No f-ing time?"

      If the price is fair its a done deal. System 76 matches the criteria too :D They do have some compteition already.

      --
      Sigs are nice guns ...
    3. Re:Now it's up to the linux users by tthomas48 · · Score: 1

      I'm needing a new laptop in the next year, and I'll definitely be buying one (well if it comes out in the next year).

    4. Re:Now it's up to the linux users by dhasenan · · Score: 1

      For those .NET developers, either they're using VB.NET, J# (which Microsoft is using strictly as a transitional tool to Sun Java or C#), or C#.

      If they're using VB, they should shoot themselves.

      If they're using C#, they can use Mono and get 95% of the functionality immediately, plus replacement functionality for everything they miss (or near enough). And there's nothing wrong with having a heterogeneous environment.

  19. Wrong direction by VincenzoRomano · · Score: 4, Insightful

    Dell confirmed on Wednesday plans to offer Linux pre-installed on select desktop and notebook systems
    But why on earth aren't they "planning to offer" the bare hardware with no OS pre-loaded at all?
    Seriously, why?

    --
    Maybe Computers will never be as intelligent as Humans.
    For sure they won't ever become so stupid. [VR-1988]
    1. Re:Wrong direction by QuantumG · · Score: 1

      Because their whole business is adding value to "just hardware". If you want just hardware, go buy it direct from Taiwan.

      --
      How we know is more important than what we know.
    2. Re:Wrong direction by VincenzoRomano · · Score: 1

      So the value Dell adds to hardware is not just Windows OS installation.
      I would buy Dell because of quality, pre- and post-sales services, warranty (on bare hardware) and so on.
      I'll buy from China or Taiwan when I jsut want to save as much as possible. In my opinion.

      --
      Maybe Computers will never be as intelligent as Humans.
      For sure they won't ever become so stupid. [VR-1988]
    3. Re:Wrong direction by coffee_bouzu · · Score: 1

      Um... Dell does offer some bare hardware.

      Dell 'Open-Source' Laptops Well, the laptops do come with FreeDOS installed but I have a hard time believing that there are a lot of people out there running FreeDOS by itself. Personally, I consider these to be OS-less.

      Servers also come without an OS. I know that the SC430s have PCIe slots and I THINK that you could pop a video card in there for a good workstation if you wanted (but I haven't done that as I am using it as a server).

      I thought they offered desktops, too but I'm not finding the link. They do offer RHEL on workstations, though

      Granted, they may not great options but they do exist. What I want to know is why it would cost more for me to buy a Latitude D420 with FreeDOS than it does to buy one with Windows preinstalled. I understand that Dell gets kickbacks for installing other vendor's software, but I don't understand how the kickbacks they receive create more money per computer sold than a licence for Windows.

    4. Re:Wrong direction by MMC+Monster · · Score: 1

      Probably because their windows license is cheap. They buy them in bulk, after all.

      --
      Help! I'm a slashdot refugee.
    5. Re:Wrong direction by Anonymous Coward · · Score: 0

      Who cares? Can't you just format the disk with the free operating system on it and pretend it was a bare hardware purchase?

    6. Re:Wrong direction by Anonymous Coward · · Score: 0

      Okay this is assuming that Dell is reasonably "precertifying" several distros of Linux to work on its hardware regardless of what THEY choose to preinstall.

      Why is it so hard to just blank the hard drive yourself? You're probably doing it already, right? What's that cost you, a few minutes?

      Why screw someone else who just wants to use their new computer out of a working, preconfigured instance of a Linux distro and waste an hour or so of their time (barring installation disaster, which would then make it even worse)?

      Seriously why?

    7. Re:Wrong direction by VincenzoRomano · · Score: 1

      Because I have to pay for any pre-installed thing!

      --
      Maybe Computers will never be as intelligent as Humans.
      For sure they won't ever become so stupid. [VR-1988]
  20. Preinstalled with Novell Suse Linux? by yoobb · · Score: 5, Interesting

    Will the Dell be preinstalled with Novell Suse Linux? With the previous wheeling and dealing between Microsoft and Novell, that would seem to make the most sense (in a twisted way). The only other conventional alternative I can see is Red Hat. I doubt Dell would preinstall a Linux distribution that doesn't have strong corporate backing like Novell or Red Hat.

    1. Re:Preinstalled with Novell Suse Linux? by Anonymous Coward · · Score: 0

      I doubt Dell would preinstall a Linux distribution that doesn't have strong corporate backing like Novell or Red Hat. Or... Canonical?
    2. Re:Preinstalled with Novell Suse Linux? by miro+f · · Score: 1

      he said strong commercial backing. Much as I like Ubuntu, Canonical is still finding its wings, and still lives off the charity of Mark Shuttleworth

      --
      being vague is almost as cool as doing that other thing...
  21. Re:So, Linux will be preinstalled on Dell computer by benuski · · Score: 2, Funny

    Cliche overload! My brain has been slashdotted...

  22. Re:So, Linux will be preinstalled on Dell computer by Anonymous Coward · · Score: 2, Funny

    "Hello, this is Linus Torvalds, and I pronounce Linux as Dell!"

  23. For everyone who says that this is a ploy by Dell: by lilomar · · Score: 3, Insightful

    For everyone who says that this is a ploy by Dell: What do they have to do exactly? I have heard nothing but doubt on Dell's sincerity since this whole thing started, and as far as I can tell, Dell has done every thing possible to do what was originally asked of it on IdeaStorm. It has also lived up to all of it's promises about going forward with Linux on their computers. So, give them a break. Just wait and see if they keep their promise or not before you start talking about how they are just doing it as some evil Microsoft plan to take over the world (or the rest of it anyway).

    --
    The creator of this post (Jacob Smith) hereby releases it, and all of his other posts, into the public domain.
  24. And of course it will be by pair-a-noyd · · Score: 1

    Micro-Suse. Seriously, with all the BS that's gone down over the past few years and the new souls M$ purchased for the low low price of 30 pieces of silver, do you really think it will be anything else?

  25. ready by Pliep · · Score: 1

    So I guess Dell is finally ready for the desktop.

  26. Stop wondering by suv4x4 · · Score: 4, Insightful

    I know that most of the crowd around here will be thrilled.. But I do wonder how broad the market actually is for this..

    Can we please cut down on the "but I wonder" posts. Never mind what gets posted, there's always a bunch of folks there to "wonder" about the opposite happening, never mind what's the talk about. Just as some sorta hobby.

    Why wonder, when you can wait and see? If Dell offers Linux computers, this is good. It can't possibly be bad, if nobody buys 'em Dell will stop offering them. Nothing more.

    1. Re:Stop wondering by antdude · · Score: 2, Funny

      I wonder about suv4x4. [grin] :P

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    2. Re:Stop wondering by suv4x4 · · Score: 2, Informative

      I wonder about suv4x4. [grin] :P

      Ok, good. SUV matches the initials of my name, I don't drive a SUV, I drive a biodegradable bike that farts plant seeds, as I already pointed out in another post regarding powerful radars and confused whales.

    3. Re:Stop wondering by Anonymous Coward · · Score: 0

      I wonder why you have no sense of humor. I wonder why there was no toilet paper in the stall when I just dropped a deuce. I wonder.....

  27. I believe it when I see it by rainhill · · Score: 1

    That's all I have to say about that

    Forrest Gump

  28. I was thinking about buying imac, but now by Anonymous Coward · · Score: 0

    apple gives me a nice and expensive option to have all osx, windows and linux possible, but dell is going to offer a "blank" machine which is hopefully much cheaper.

  29. Yep, but 5% marketshare is huge! by Jeppe+Salvesen · · Score: 1

    Sure, mom&pop are not going to buy Linux (unless their geeky son says "mom and dad, buy this and i'll give you unlimited support" ;). But there are lots of potential buyers:

    - IT departments
    - Education sector
    - Nerds of all ages and walks who prefer the console-for-gaming, computer-for-linux combo

    If this turns out well, they could achieve the holy grail times two: Steal marketshare from their competitors AND gain credibility in the nerd brainshare.

    Come on, does Dell look less or more cool after this?

    --

    Stop the brainwash

    1. Re:Yep, but 5% marketshare is huge! by Dan+Ost · · Score: 1

      Nerds of all ages and walks who prefer the console-for-gaming, computer-for-linux combo

      Aw, crap! So I'm a nerd now? When did using the right tool for the job become a sufficient condition?

      --

      *sigh* back to work...
    2. Re:Yep, but 5% marketshare is huge! by Jeppe+Salvesen · · Score: 1

      "news for nerds, stuff that matters". of course, the definition of a nerd is not carved in stone - but i like to think of someone highly fascinated and preoccupited with a particular thing. anyhow, i like to consider myself an nerd with above average social compentence but still above average nerdy in terms of areas of interest (and disinterest) :)

      --

      Stop the brainwash

  30. I can see it how... by Barkmullz · · Score: 5, Funny


    Dell: How can I help you today?
    Me: I bought this computer with Linux on it from you guys, and now I am having problems with X.
    Dell: RTFM, n00b!

    --
    Ronald said nothing. He flung himself from the room, flung himself upon his horse, and rode madly off in all directions.
  31. Re:Great, and maybe possible by AliasMarlowe · · Score: 5, Interesting

    Perhaps a PC could be given three prices, so the purchaser has a proper choice:

    1. Windows, without promotional crapplets
    2. Windows, with promotional crapplets
    3. Linux, with drivers

    Clearly, options 2 and 3 would be lower cost than option 1. I expect that options 2 and 3 would be similar in cost, even if the Linux option included a DVD with the distribution, drivers, and a collection of FOSS packages. The trade-offs in pricing would be visible in a way that customers might understand, although the crapplet collection would probably be described as "bonus enhanced-value mega-cool selected premium packages" to mask its negative value. People who truly want Windows might opt for the reduced-crap option, even if its price is higher (especially if they experienced the crapplet search & destroy obstacle course after an earlier purchase).

    With luck, we will never see the fourth pricing option which lurks malevolently in the background:
    4. Linux, with bonus enhanced-value mega-cool selected premium packages

    --
    Those who can make you believe absurdities can make you commit atrocities. - Voltaire
  32. Format by Anonymous Coward · · Score: 0

    The very first thing that needs to be done with a new system is a full format. That is to clean off all of the junk that is pre-installed, as well as setting appropriate settings during install. That includes systems pre-installed with either Windows or Linux. Places like Dell could save me time by not installing any OSes.

  33. Themes by jlebrech · · Score: 0

    If they want some kind of advertising payoff they could make "advert" themes for Gnome/kde/Emerald, and if they still want the junkware. They could run it on Wine, or even modify the source code for apps to generate some kind of ad revenue. One of the major gripes would be antivirus vendors who prebundle their software, as they wouldn't have a use to be on Linux. As the clueless windows use will just pay up for a yearly subscription when he comes across the first virus intercepted by the virus scanner.

  34. Re:So, Linux will be preinstalled on Dell computer by BlueTrin · · Score: 2, Funny

    You ruined my search on the keyword 'Funny', you insensitive clod !

    --
    Don't you know it is now both immoral and criminal to think beyond the next quarterly report?
  35. Contrary to the ./ article... by Anonymous Coward · · Score: 0
    ...shouldn't the anonymous reader read something, or is the article mounted read-write?

    s/anonymous reader/Anonymous Coward/
    ...would fix it :P
  36. Re:So, Linux will be preinstalled on Dell computer by toejam316 · · Score: 0

    You ruined my SENSE of funny, you insensitive clod!

  37. You mean Dell's N-series... by plasticsquirrel · · Score: 1

    Dell has sold systems practically the same as this for years, as other Slashdotters have noted in previous related stories. The "N" series of desktops comes with only FreeDOS on it, and they're very affordable. FreeDOS is installed as a tiny, minimalist operating system for legal purposes, and it's put on with the full expectation that it will be wiped out by your OS installer of choice.

    Dell's Open Source Desktops

    --
    Systemd: the PulseAudio of init systems
  38. Preloaded Linux or open hardware? by chamalulu · · Score: 3, Insightful

    Personally, I do not care much if Dell ships laptops with Linux.

    What would make me positively surprised is if any large computer manufacturer would provide hardware with a guaranteed open specifications. If I get it with or without OS is irrelevant.

    Closed hardware and no specs makes me a dull boy.

  39. Re:So, Linux will be preinstalled on Dell computer by Anonymous Coward · · Score: 0

    You ruined Slashdot you insensitive clod !

  40. Re:Very unwise move from Dell... by doktorjayd · · Score: 1

    dell doesnt play that game.

    i have had a number of dells over the last couple of years, always with the next business day on site warranty ( yeah, costs a bit at first.. but worth it ).

    i load linux up within minutes of cracking the box open, and for each of my last 2 laptops, when parts have failed, tech comes out, sees that a. the screen has a dead pixel, so replaced it, and b.) the main board died. dead. replaced it.

    dont know what hp was thinking, but dell have a pretty good customer service thing going.

  41. It gets better... by Savage-Rabbit · · Score: 2, Funny

    Oh the joy, I can just see it now ...

    Dell: Hello, can we help you?
    Me: Hi, I am having some problems installing Linux on my new Dell laptop. I need some information about the video card so I can set up X.
    Dell: Ok, umm ... sure ... you said Lyn-ucks?
    Me: Yes?
    Dell: Ok, umm ... can you spell that please? Dell: ... using Nato Phonetics mind you...
    Me: Uh... Phonetics??
    Dell: Yes Phonetics... you know Lima, Indigo, November...
    Me: Mmm... Ok... I don't know phonetics but I'll try... Lima, Indigo, November..... wait... let me seee.... http://www.google.com/ ..... phonetics.... Ah here it is: Uniform, Xray.
    Dell: Excellent Sir! Now please spell out your full name and address, the model name of your Dell computer, it's serial code, the Linux operating system version and your corporate credentials... Using phonetics of course.
    Me: All of it?
    Dell: Yes, all of it.
    Me: Is that necessary?
    Dell: Yes Sir. In order to avoid any confusion about the origin of support calls Dell management has decided that all identifying information has to be spelled out by the customer using phonetics.
    Me: Arrrghh... Very well then... Juliet, October, Hotel, Ummm..... let me see.... November, Delta, October, Echo.... Ummm.... Oh, fuck this..... **Hangs up**
    Dell: Ahhhh... Yet another Linux support call successfully handled.
    Me: Hmmmm.... let me see: http://groups.google.com/ comp->linux....

    I actually had a conversation like this with a support guy (from Network solutions IIRC, it was a couple of years ago).
    --
    Only to idiots, are orders laws.
    -- Henning von Tresckow
  42. What I want to know is... by Mjlner · · Score: 3, Funny

    will a preinstalled linux prevoid the warranty?

    --
    Lemon curry???
  43. Advertise it by ninevoltz · · Score: 1

    But will they advertise it? Maybe even put a noticeable ad on their home page? Not everybody who might be interested reads /. believe it or not. I believe that it will be doomed to fail because nobody will know about it, just like the Linux version of Pro/ENGINEER that will shortly disappear because of "slow adoption"

    --
    Death is life's great reward. R. Hoek
  44. Soon? by Anonymous Coward · · Score: 0

    Soon? Uh, how about "all this time"? http://www.dell.com/nseries ? I think dell is just laughing their asses off at the rabid zealots who can't even look at dell's website.

  45. Re:Great, and maybe possible by tijmentiming · · Score: 2, Interesting

    5. Dualboot Windows and Linux. (Or with VMWare)

  46. Not the first time by HangingChad · · Score: 2, Informative

    This isn't the first time Dell offered Linux. The last time they made a half-hearted effort then made a big show of saying no one wanted it. The Linux machines were almost impossible to find on their web site, didn't have any support options and they charged more for not putting Windows on the box. Some test.

    So I'm wondering if this is an actual effort to offer Linux boxes or another PR stunt? I don't trust Dell any farther than I can pee into a hurricane. They speak with the stench of Redmond on their lips.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
    1. Re:Not the first time by TropicalCoder · · Score: 1

      We have seen more than once - that when some educational institute decided to switch to Linux, M$F came by and offered them a big discount to stay with Windows. That was the end of the school's Linux initiative.

      Who's to say Microsoft doesn't have a little chat with Dell executives and say "Look - how much to you expect to make off this Linux nonsense?". The execs will show them some figures and projections. MS will reply - "Ok - look here - we're going to make you a deal you can't refuse. Forget this Linux crap, and starting now, for the next two years, you're getting an additional discount of x.x% on all Vista licences, scaling up with number of seats sold." - the logic being - it's worth millions of dollars to hold off this threat until all the big corporations finally are forced to upgrade to Vista. Once they are on Vista, MS will not be so concerned about Linux. End of Dell Linux initiative.

  47. The ATG looks nice by Anonymous Coward · · Score: 0

    Unfortunately I can't read the specs because they use javascript to switch the tabs. Copying the URL yields this html served as text/plain. How hard does it have to be for users who choose not to enable scripting to get a list of tech specs?

    Another AJAX success - Pffft!

  48. The proof is in the pudding by StringBlade · · Score: 1

    Until Dell actually releases one of these so-called pre-installed Linux computers, it's all just hot air. Dell (or anyone) can huff and puff and take surveys until they're blue in the face, but that doesn't prove anything. People are getting so excited and worked up about something that doesn't exist and doesn't even have a time line for Christ's sake!

    Those of us who are skeptical are waiting to see the proof, just like we were all waiting to see Novell's proof that never came. Posturing means nothing unless it's backed with action - real verifiable action, not more posturing.

    --
    ...and that's the way the cookie crumbles.
  49. Large companies typically a poor job of this by gelfling · · Score: 3, Insightful

    Large companies have a very difficult time supporting more than one OS. It's about depth of staffing and skill. Of course if one assumes that Linux won't require as much support than I suppose there's an opening there. But if you imagine that Dell will preload any of your 20 favorite distros you are tripping. It will be SuSE and Red Hat. Period. And after some time they will eliminate one of them. Another year or two they'll discover that they're spending 20% as much as Windows to support 5% the customer base of Windows and then they will pull the plug on this.

  50. What do you think? by Polly_Morf · · Score: 0

    Will 2007 be the year of the Linux Desktop??

  51. Adware by wallyhall · · Score: 1

    Now I'm not trying to start a flame war here, nor am I saying that Dell are evil (every machine I've ever bought prebuilt, including this laptop are Dell and I'd recommend them to anyone), but I imagine it may have just a tiny bit to do with the what I see as adware that comes installed on the machines by default.

    A Optiplex I recently booted up for the first time was splashed with Yahoo and that evil search bar thing in IE (no I don't use IE, I was just looking :P), I can't for the life of me remember what it's called. My laptop came with "AOL setup" slapped all over the desktop, and I dare say there are other "gifts" however innocent and non-privacy threating they are, just adverts for companies willing to spend millions getting an icon to their website slapped on every Dell machine shipped.

    Maybe I'm being unfair, I'm not dissing Dell for it at all. I've never had a Dell machine with software installed that's been harmful, but I've definantly had several that have had adverts to other companies that I'm guessing Dell make quite a bit in the back pocket from. Obviously shipping a OS-less machine stops Dell making money through that.

    --
    I think therefore I am... a Linux geek.
  52. Re:Great, and maybe possible by Mr.+Underbridge · · Score: 2, Interesting

    Perhaps a PC could be given three prices, so the purchaser has a proper choice:

    1. Windows, without promotional crapplets
    2. Windows, with promotional crapplets
    3. Linux, with drivers

    Clearly, options 2 and 3 would be lower cost than option 1

    3) will cost at least as much as 1), and both will be more expensive than 2). The subsidized windows machine will cost the least due to the crapplets as well as economy of scale. The Linux machine will probably be more than the crapplet-free Windows machine because a) from what I've heard, selling a few machines without windows doesn't really save the OEM any money from MS, and b) again, the economy of scale with Windows.

    So there needs to be a shift in thinking: asking for Linux on a Dell is *not* a way to get a computer from Dell cheaper than they already are. It's possibly a way to get a machine pre-installed with Linux, and probably more importantly to get a machine with components that are guaranteed to work with Linux.

  53. Re:Great, and maybe possible by Anonymous Coward · · Score: 0

    Dell actually already do this one Windows with reduced crap in the UK at least.

    However it actually costs more at present, 3UKP per item removed.

    Still can't rid of Macaffee or Norton though.

  54. not just SuSE they are offering? by bl8n8r · · Score: 1

    "and the Linux distribution(s) that will be available"

    Or did someone else add the (s) ?

    --
    boycott slashdot February 10th - 17th check out: altSlashdot.org
  55. Warranty by Anonymous Coward · · Score: 0

    So are these without warranty? Or does warranty demand you keep the particular (read, WRONG) distribution on the laptop?

  56. Re:Great, and maybe possible by leadsling · · Score: 1
    With luck, we will never see the fourth pricing option which lurks malevolently in the background:
    4. Linux, with bonus enhanced-value mega-cool selected premium packages

    Isn't that what Linspire is?

  57. Haven't we seen this headline before? by ficken · · Score: 1

    I'm pretty sure we have....

    --
    Victory shall be mine!
    1. Re:Haven't we seen this headline before? by Bloody+Peasant · · Score: 1

      Indeed we have. I've got a ~0.5 GHz Dell laptop that's a little over 5 years old. It came out of the box with Red Hat Linux, pre-installed by Dell. Shortly thereafter I think they stopped pre-installing Linux; you can speculate as to why, but it doesn't take much to guess...

      I recently refurbished it, replaced the 6GB disk with a 20GB (!) unit from a decommissioned laptop, upped the memory to 512MB, replaced some keys on the keyboard, and slapped Ubuntu on it. It's still surprisingly useful; even mplayer works at an acceptable rate; surprising for such a "puny" processor. The only annoying thing about it is the weight (about 8-9 pounds, a bit much for a 1024x768 screen).

      Every laptop I've had since then from Dell (at work or home) has had the unwanted OS summarily overwritten ASAP with either Red Hat or (more recently) Ubuntu.

      I'll be very interested to see if Dell comes under any pressure from other companies to revert to the One OS To Rule Them All...

      --
      -- This .sig intentionally left meaningless.
  58. woot by allforcarrie · · Score: 1

    woot

  59. Let battle commence by Anonimouse · · Score: 0

    Dell: - I know Linux! Slashdotters: Show me... Cue bullet time laptop slinging and OS slapping....

  60. Re: "Well known OSS programs" by TaoPhoenix · · Score: 1

    In Descending Order, "average" users are learning the following:

    1. Firefox
    2. Open Office

    3. Audacity
    4. GIMP

    Firefox seems to be the easiest. Unless he(she) is a web researcher, the web pages are all "no risk". "Let's download that Foxie thingie and see what happens".

    Open Office is that small step down because it requires negotiating serious concepts like file types, proprietary export plugins, etc. I am promoting it because of the serious cost savings. However, This involves Documents, which can make "average business users" squirm.

    I stumbled onto Audacity to do very basic audio editing of music. Slicing off 4 secs of bad noise, speed/pitch/tempo alterations, volume amplifying. Music is the rage, and I wouldn't be surprised if Audacity plays a part in the converting to/from WMP or iTunes.

    I have never even had the desire to look at GIMP... because I have no use for it. But then "average user" has no need for Photoshop. If you took the Subset of Picture fans, some of them may have used GIMP.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  61. Re:Great, and maybe possible by Zaiff+Urgulbunger · · Score: 1

    Don't knock it. If it gets us Linux drivers then its a step in the right direction.

  62. Why buy OEM at all? by sherriw · · Score: 1

    Why buy HP/Dell/Gateway/Etc at all? My horrid experience with HP has scared me off of buying any of these pre-fab systems ever again. Now I have one custom built at my local computer-geeks store. Then I can choose what ever OS I want.

    Oh wait... we're trying to get it out to all the non-geeks. Oh yeah. ;)

    1. Re:Why buy OEM at all? by Dunbal · · Score: 1

      Now I have one custom built at my local computer-geeks store.

            Yeah that's great for a desktop - I always build my own; but I have yet to see custom built laptops - at least in my neighborhood.

      --
      Seven puppies were harmed during the making of this post.
    2. Re:Why buy OEM at all? by ericrost · · Score: 1

      Decent laptops for under $1000 w/an nvidia chipset.

  63. Re:Great, and maybe possible by Anonymous Coward · · Score: 1, Interesting

    Unlikely that 2 would cost the same as 3. All those promotional craplets make up for the cost of Windows, so ultimately, Windows costs them less than nothing, as opposed to even a non-commercial Linux distribution, at a grand total of nothing, still costs them more than Windows.

    --------
    What I'm interested in seeing, personally, is weather or not the community will support Dell by buying these Linux pre-loaded Dells. This might sound stupid, but its not secret that there's a fairly noticible anti-Dell bias. And one has to ask oneself: Do the people who pushed Dell to preload Linux even intend to purchase Liux loaded Dells, or was all the fuss only for the sake of someone making Linux availible in such a way?

    I'd hate to see this turn out for Dell, like Corel's Linux adventure turned out: So much presure to release their apps for Linux, so they finally did release both their top-of-the-line graphics suite, and WordPerfect suite, the former being free (as in beer), only to be completely shunned by the community, leading to Corel ultimately pulling out and abandoning Linux altogether.

    So the moral of the story is, anyone who's been pushing Dell to offer Linux desktops owes it to both Dell and the community to put their money where their mouths are, as they say, and go buy Dell. Its a two way street. if the community wants vendors to support Linux, they're going to have to support the vendors.

  64. TAx by kurtis25 · · Score: 2, Interesting

    Are we going to have a pay a Linux tax? Or more appropriately a non-windows tax because Dell will have to spend extra money on supporting Linux systems and users.

    1. Re:TAx by vga_init · · Score: 1

      If it's supported, why not? Paying for Linux is part of what makes Linux good.

  65. Well, Okay, But by aquatone282 · · Score: 2, Funny

    . . . if I have a problem with it is Dell Support going to tell me to reformat the hard drive and load Windows. . .?

    --
    What?
  66. I hope they don't by oliverthered · · Score: 1

    Just updated Ubuntu today, it installed a new kernel, I lost X and my Wifi connection.

    Fortunately I could fix the problem, my mum wouldn't have been able to.

    Also many of the apps I've tried (e.g. Gift, MonoDevelop) didn't work under ubuntu, and it doesn't come with decss/mp3 stuff installed out of the box and it's a pain to setup if you don't know what your doing.

    --
    thank God the internet isn't a human right.
    1. Re:I hope they don't by Constantine+XVI · · Score: 2, Informative

      I'm assuming you're talkig about the beta version (feisty/7.04).
      In a development release, I would expect huge bugs like yours on occasion.
      So far, I've seen a total of 1 (one) broken app, and that's democracyplayer, which I am currently running around dredging up the bugs in, and hopefully we'll have a working package by release.
      And though MP3 isin't installed by default, Feisty will set the codecs up the first time you try a MP3

      --
      "I think an etch-a-sketch with an ethernet port would beat IE7 in web standards compliance."
    2. Re:I hope they don't by JimMarch(equalccw) · · Score: 1

      I assume it was Feisty that updated today?

      It's still in beta.

      So far I've had one Feisty auto-update do something slightly stupid on me. It turned "on" autoroaming on my WiFi when I had it locked to my WiFi router and password. Resetting the network tool fixed it post-haste.

      Some auto-updates are breaking things for some people. That's a given, it's beta, we really shouldn't be running it in production although I'll admit right now that I am :).

  67. I call BS by massysett · · Score: 4, Insightful

    This whole Dell preinstalled Linux thing strikes me as a sham to get something out of Microsoft, like lower Windows license prices.

    The best thing Dell could do for Linux is simply make sure its hardware works. Put some engineers in a "Linux lab." They would make sure that all Dell computers, or just select Dell models, work well with Linux. That would mean that these models would have supported wireless and multimedia buttons that work. They would have video cards with open source drivers. Dell's Linux Web page would be much improved over its current version. It would have detailed instructions on how to make sure that suspend to RAM works with Dell laptops. It would have detailed instructions on how to get a selected Dell remote control to work with MythTV. Dell engineers would make sure the hardware has drivers, writing patches for the kernel if needed (then upstream would gladly help maintain the new code.)

    If Dell did all this, there would be no question on "what distro to support." EVERY distro would then support Dell! Debian, Ubuntu, Gentoo, Red Hat, SUSE, etc. would all take the necessary steps to get the Dell models supported in their distro. After all, with the detailed Dell information on the Dell site, integrating support would be dead simple! There would then be strong community sentiment in favor of Dell. Dell would be the best hardware maker for Linux. Everybody wins.

    Linux preinstalled is not all that important. The emphasis on preinstalled is the old, Windows/Mac way of thinking. If the kernel supports the hardware, then ANY distro will work with Dells! Installing any distro would take just a few clicks. Sure, some people will want preinstalled. For that, Dell could just have "Certified Linux Partners" that would preinstall whatever distro they want. Then the partner gets the support calls, not Dell. Dell would have lots of partners and sell computers, without getting end user support hassles. Again, everybody wins.

    Dell must realize all this. Their IdeaStorm is nothing more than PR BS. If they really wanted to support Linux, they would just improve hardware support. Write some drivers. Post some instructions. Instead they're doing a big public song and dance. I predict they will wave this website at MS during price negotiations. MS will drop the price. Then that's all we'll hear of this preinstalled BS. But that won't preclude TRUE Linux support like I've outlined here, and hopefully that will be forthcoming.

    1. Re:I call BS by DaMattster · · Score: 1

      You make an excellent point. As long as Dell simply certifies that their hardware will run on Linux, then pre-installed systems are really not necessary. These days, the installers for the mainstream Linux distributions are very user friendly. Gone are the days where you really needed some expertise to get the base system installed. Even the act of partitioning is simple enough. But that said, Michael Dell really did like Linux and was heard expressing so. I don't necessarily think they'll be successful in getting further concessions from Microsoft. I get the feeling that Dell might be shifting strategies somewhat. You are also right, IdeaStorm is a marketing/PR stunt. Those who would think it is solely about open source advocacy are naive. I don't use Linux or Windows. I use OpenBSD and FreeBSD but Dell speaks nothing of them . . . . this is another indicator that IdeaStorm is a PR stunt. Dell refuses to acknowledge the BSDs because they are not quit as public mainstream as Linux.

    2. Re:I call BS by Anonymous Coward · · Score: 0

      I definitely agree. Everyone seems to see pre-installed Linux machines as the holy grail for the open source movement. In all honesty, the real change is going to come from Linux users creating Linux users, and certified hardware is the next necessary step. Everyone's buying Dell these days, and if all their laptops were known to work with Linux, real progress could be made. With the release of Edgy, I tried to get a couple friends running Ubuntu, and ran into multiple hardware issues, and these aren't the sort of things that will create the new users.

    3. Re:I call BS by a.d.trick · · Score: 1

      I won't say you're wrong about the BS part. I think that's quite likely (or that it's a sincere effort, but sometime in the near future, a PHB whith a single-digit IQ will call the whole thing of cause it doesn't "come with Microsoft").

      But aside from that, I don't think there's any reason to be cynical about what's going on. If this project takes off, Dell will need support staff. Remember that most of the problems that users have are not straight-forward problems. Most of them are PEBKAC or just a matter of getting the user familiar with a new way of doing things. Take, for example, the 'Start' menu on a windows system. In GNOME there are 3 menus, and the applications are in the 'Applications' menu and each sorted under it's category. Now 'Applications' makes a lot more sense that 'Start' and the categories each have lovely icons and easy names, but I still have to explain this to people who've never used GNOME before (and these are CS students!).

      The hackers who build Linux and maintain the various distros aren't setup to deal with these kinds of problems. Ubuntu has some wonderful forums, but otherwise it's kind of patchy. Also, customers want to feel like their talking to Dell personally and not some random teenager on the Internet. It turns out that Dell is really some random guy in India, but that's what they want.

    4. Re:I call BS by pandrijeczko · · Score: 1
      I agree with you 100%.

      Linux distros tend to go in and out of fashion very quickly - first it was Slackware, then Red Hat, then SuSE, then Mandrake, and now Ubuntu. I don't have a problem with that because with each change of fashion, the distros have become easier and easier for the "man in the street to use".

      But as the fashions have changed, so a number of people have stayed with their chosen distro meaning that Dell selling pre-installed Linux is not that useful to them - as a Gentoo user myself, I'd just end up buying one of the laptops and reformatting it.

      No, I'd much rather see a "Hardware Certified with Linux Kernel 2.6.19" sticker on the laptop case (much like the "Designed for Windows XP" sticker I immediately remove from any laptops I buy today) so that I don't have to do a lot of research myself in finding out whether or not the hardware in any specific laptop is Linux compatible.

      --
      Gentoo Linux - another day, another USE flag.
    5. Re:I call BS by cerberusss · · Score: 3, Interesting

      Speak for yourself. I'd *love* a pre-installed Linux. The last 6 years I've been running Linux on the desktop at work and at home, and frankly, I can't see the fun anymore in installation and spending hours to get the last hardware supported.

      --
      8 of 13 people found this answer helpful. Did you?
    6. Re:I call BS by cerberusss · · Score: 2, Informative

      I use OpenBSD and FreeBSD but Dell speaks nothing of them . . . . this is another indicator that IdeaStorm is a PR stunt.
      In my opinion, this is just an indicator that Linux has gotten on the radar of Dell's marketeers, but *BSD isn't.
      --
      8 of 13 people found this answer helpful. Did you?
    7. Re:I call BS by acroyear · · Score: 1

      This whole Dell preinstalled Linux thing strikes me as a sham to get something out of Microsoft, like lower Windows license prices.

      Which is exactly what it was 7 years ago when Dell put out pre-installed Linux boxes in an effort to get the prices of Windows 2000 lowered.

      After a year, they achieved what they wanted, and quit. By the time of XP, they couldn't get away with it 'cause people actually wanted XP (Zarquon only knows why).

      There is nothing telling me this isn't the same type of stunt - publicity to get MS to offer lower OEM prices to their biggest retailer, followed by a total shutdown of the operation in a year under the claims of "it's just not big enough to be financially viable".

      --
      "But remember, most lynch mobs aren't this nice." (H.Simpson)
      -- Joe
    8. Re:I call BS by dhasenan · · Score: 1

      Not only lower Windows license prices, but lower Windows system requirements. Since Dell's low-end hardware suffices for all a basic user's needs on XP or Linux, and the price of that hardware is going down continuously, they can start selling their low-end PCs for a decent profit. Currently, they have towers with 512MB of RAM and Sempron 3400s for $360, running Vista; a well-configured Linux on 256MB RAM will probably perform as well, and in five years, Vista's minimum requirements will still suffice for Linux.

  68. Two Birds, One Stone by chernevik · · Score: 1
    If they are going to offer linux, couldn't they use DSL or Knoppix to manage their on-disk recovery functions? A lot of these things already ship with a recovery partition. Why couldn't they ship with a partition for DSL/Knoppix, a partition with compressed recovery images, and a bootloader? Windows users just default to Windows, but if they need recovery, they boot to linux, which could have a diagnostic script (for the help desk) and a recovery script that reloads the Windows stuff. (Better yet, the recovery desk could ssh into the computer under linux to see what's really gone wrong with Windows.) If the disk also ships with separate partitions for the Windows OS, Windows programs, and a big data partition, recovery just got a lot easier, and the data is a lot safer. Dell and its users get a better recovery solution, and fits into the hard drive footprint already dedicated to that function.

    It's good for linux because the disk is already partitioned and set for dual boot, which might be the scariest installation steps for a newbie, and there is a linux distro (albeit small) already on the machine. Add a linux upgrade script for the uninitiated -- maybe one that just adds a distro to leave the "recovery linux" in place for future interactions with Dell -- and the computer can go to full blown linux whenever its user wants to.

    I'm a noob myself so I don't know if the partitioning scheme is valid (one Windows, one Windows programs, one data, one linux, one linux swap, one recovery images and scripts -- six total), but personally I'd be interested in that configuration, and certainly would be if the incremental cost over Windows only were zero.

  69. I don't want a Dell computer with Linux by Nurgled · · Score: 1
    I want a Dell computer that I know will run Linux, but I can install a distribution myself. I'd be much happier if Dell would just sell me a computer with a blank hard disk.

    (but at least this means that Dell will sell some hardware that is known to have Linux driver support, so if this is the only way to get what I want then I'm happy.)

  70. Missing the point by s31523 · · Score: 1

    It seems we have missed the point... If Dell does offer Linux, seriously markets it, and people start buying a Linux installed machine we will inevitably see better hardware and software support. I would hope Dell works with 1 or 2 distros to make hardware compatibility better. If Dell starts selling machines with Ubuntu, or whatever, and Dell starts buying ABC video chipsets, and XYZ 802.11g cards then maybe this will put pressure on the hardware vendors to better support Linux. We need some UTube ads! I really hope this works out because the hardware issues has been a show stopper for me on several occasions. And of course, once the hardware people come, the next group of people to come over will be the software people, and you know what that means don't ya... Games! I don't ever think a Linux distro will dominate the desktop world as Windows does, but I think there is enough market share out there to steal from M$ and get a solid foothold so that both hardware and software vendors take notice.

  71. Erm I have something to confess by onetwofour · · Score: 1

    I *might* of left a perl script running somewhere promoting Linux on some companies suggestions box.

  72. Re:So, Linux will be preinstalled on Dell computer by Dunbal · · Score: 1

    But - but - will it run linux? Oh... nevermind!

    --
    Seven puppies were harmed during the making of this post.
  73. Re:So, Linux will be preinstalled on Dell computer by Anonymous Coward · · Score: 0

    What about Natalie Portman and the series of tubes?

    Ooh, that would make a SWEET children's book title...

  74. More from BBC by s31523 · · Score: 1

    There is another article on the BBC website, confirming this and giving some more substance to read.

  75. Re:Great, and maybe possible by Yfrwlf · · Score: 1

    I know how you feel but I actually hope option #4 will exist if that's what it takes to make Linux cheaper than the Windows crapplet version. I think it may also be good in sparking more commercial interest in Linux. The more companies getting involved in making things for Linux, the better, IMO. Even if it's crap software, at least it will help create buzz that companies should start thinking about development for Linux. Option #3 of course *should* be cheaper than #2, since MS charged money for Windows. =P If it will be in reality remains to be seen. That would really hurt MS, along with if Dell actually allowed selection of Windows or Linux in the customization screens and not as a separate desktop/notebook model. If they do offer Linux as being cheaper and it's sitting right next to Windows, and OOo right next to MS Works or Office, ouch. That will hurt MS BIG time. If we see that happen, we will see a dramatic increase in Linux adoption, which will push much more heavily for Linux versions of upcoming games and other software, which will push right back with an increased demand for Linux, etc etc etc. In other words, would Dell offering Linux really finally get us over that last big hill?

    --
    Promote true freedom - support standards and interoperability.
  76. Re:Great, and maybe possible by Esion+Modnar · · Score: 1

    Reduced crap? I bought an Asus laptop last week, with XP Pro, and there didn't seem to be a whole lot of crap on it. The only thing I had to remove was Norton Insecurity 2006. The recovery CD was not the best I have ever seen, tho... even for a recovery CD. (Really would prefer just the Windows CD and a disk with all my drivers.)

    --

    They say the first thing to go is your penis. Well, it's either that or your brain. I forget which...
  77. Legal issues to be resolved by fudgefactor7 · · Score: 1

    How's Dell going to get around the legal issues of selling these machines here in the USA? As you all know, there's this little problem of having a legal DVD player (for movies) on Linux. I for one want to know that. Sure, they could just go with something like Linux Mint, which has all the stuff in it, but some of that is against US law.
     
    Maybe they'll sell these in two versions: the USA's crapified version, and the rest of the world's functional version.
     
    Regardless, there are some issues to resolve, and they need to do it.

    1. Re:Legal issues to be resolved by Anonymous Coward · · Score: 0

      There is a legal DVD player on linux:
      http://www.intervideo.com/jsp/LinDVD.jsp

    2. Re:Legal issues to be resolved by Anonymous Coward · · Score: 0

      Sure, if you like the fact that only system integrators can get it and that it's for embedded items only, not installable on your average version of Linux. Other than that, you're right.

    3. Re:Legal issues to be resolved by houstonbofh · · Score: 1

      If you look at the Dell "N" systems the DVD players all say "Data Only" in the description. As to codecs, you have Linspire (coming soon to Ubuntu) and Fluendo. These are now solvable problems, and that could be why Dell is considering this again.

  78. Re: "Well known OSS programs" by smartr · · Score: 1

    While there is a large crowd that pirates photoshop, the GIMP really blows away anything that has come with windows. It really is a nice program once you get used to the interface. It handles all kinds of formats, and while there's alot more to it, it's great for touching up photos. One thing I have been meaning to try out is Avidemux for video editing. The fact that you can edit videos and share them online for free isn't something that everyone realizes they can do. Never mind the digital media fan who goes a step further and starts using Blender. I think pre-installing these kinds of things really does add value to a system, particularly to the large number of users who don't have a clue what they're doing. It would be nice if Dell set the home url for the browsers to a page that was following trends and gave a bit of a "Welcome to Web 2.0!". It would blow my mind more if they went ahead and preinstalled stumbleupon for firefox out of the box. There's a large amount of stuff for free that people would love, and just don't have a clue it's there for the taking. I can't understand why pc distributors aren't exploiting it to the fullest to add value and draw repeat business. My best guess is windows.

  79. Re:Great, and maybe possible by Rhett's+Dad · · Score: 1

    My thoughts exactly... are we going to put our money where our mouths have been.

    What I'm afraid will happen is that Dell will settle on one or two distributions to provide as options, and then due to complaints about those choices they'll continue to get 80% of the flak they'd been getting all along about Linux in general.

    Those with enough tech savvy to have strong opinions about the various Linux distributions are the most likely to build their own PCs and install their own OSs. Those who need a prebuilt PC and preinstalled OS will want something stable from the time they receive the PC from Dell, and they won't likely be monkeying with the OS much. I don't use Red Hat at home myself (Gentoo for me and Ubuntu for the kids), but having Red Hat preinstalled and Red Hat Support included seems to me an ideal fit for the non-geek Dell customer. Perhaps Ubuntu too, if Shuttleworth's crew is selling support contracts. In the end, the biggest point of the Linux OS choice has to be about supporting the non-tekky Dell home user.

    If they do start selling RHEL and/or Ubuntu laptops and desktops, I'll certainly be looking to buy them for my family and extended family. These things need to be bought if we preinstalled Linux wishers want to see it happen and grow.

    --
    Let me introduce you to my very own DMCA-protected encryption key: BC 1B 64 4A 8D DE 49 E8 C3 7D CC EE 1A AD EE
  80. I could swear this story is a dupe by elrous0 · · Score: 1

    Seems like I've seen it about a hundred times over the last several years. "Dell to finally sell Linux computers" has to be one of the most popular and long-lasting headlines on /. ever.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:I could swear this story is a dupe by The_Wilschon · · Score: 1

      I think that "Vista sucks!" is probably a more popular headline, and that only in the last few months. It is hard to beat three or four per day.

      --
      SIGSEGV caught, terminating

      wait... not that kind of sig.
  81. Not typical. by SanityInAnarchy · · Score: 4, Interesting

    I know plenty of people who are attracted to Dell because they're finally making solid machines, and because if you watch their homepage for awhile, you can occasionally find really nice sales. I like to build my own computer, but if I can get an equivalent Dell for half the price of the components, and not have to put it together myself and hope it works, I call it a win.

    And I'm a Linux user.

    But suppose I was an XP user. Right now, Linux can have better support for pre-Vista software via Wine -- Vista is actually broken enough that it depends on your software whether it's easier to go to Wine or to Vista. And, remember all those problems nVidia was having with Vista? I'm not sure if those are resolved yet, or what other problems there might be, but Linux support from nVidia has been rock solid -- and thus, actually better than Vista right now.

    So, oddly enough, I would recommend Linux over Vista for gaming, although you're really better off with XP. I fully expect this to change, though -- Vista SP1 will probably fix every problem I've described here.

    --
    Don't thank God, thank a doctor!
  82. Small claims court by Anonymous Coward · · Score: 0

    Just write to the court and them (alternatively if you think they'll fold quick enough, tell them you'll file first).

    They'll fold, especially in Australia: your consumer protection is pretty good.

    They have two hurdles to bypass:

    1) Not having agreed to a license and never having SEEN the licens, how can you be BOUND by the license?
    2) The EULA says that you deserve a refund. Although you need to read the EULA to find that, it still binds.

    They are caught in a double bind with #2: either they consider themselves a third party and not bound by it (in which case you are not a party with MS so you don't have to be bound by its conditions either: installfest!!!) or they are an agent of Microsoft for the transaction with you (so you do have contact with MS) but then they are responsible for responding as MS would have to and refund.

  83. Proprietary bits and dual booting by yuna49 · · Score: 1

    No successful Linux machine will sell outside of businesses if it doesn't come with support for media playback out of the box. That means licensing all the proprietary formats and codecs in advance. I can't imagine a model where you would buy a laptop with, say, plain-vanilla Fedora or Ubuntu on it, and the manufacturer points you to some server outside the US ("wink, wink") to download what you need to watch a DVD. The DMCA and similar US laws would make this a dicey proposition legally, and not one any successful company's attorneys could possibly endorse.

    On the hardware side, things are much brighter since Intel opened its video and wifi hardware. My latest Inspiron has Intel graphics, and I specifically requested an Intel 3945 wireless card for another $20 or so. It shouldn't be hard for Dell to develop a customized version of some distro that supports these devices flawlessly out-of-the-box. If they choose to go with nVidia or ATI upgrades as well, they'll just ship the proprietary drivers pre-installed. It really doesn't bother me to see the large nVidia logo appear on my screen briefly at boot.

    If you don't want to have a computer with proprietary parts, you won't want to buy a pre-installed Linux Dell. Most people, even most Linux users, probably won't care and just want something that works. I don't necessarily expect to see them priced much below an equivalent Windows machine, either, for reasons already discussed here (support costs, lack of subsidized pre-installs, etc.). My time is worth a lot more to me than a few dollars one way or the other. Installing Fedora on that Inspiron for my daughter took at least an hour or two. I'd gladly pay Dell $50 or so to have them do it and guarantee it will work properly when I first turn it on.

    Finally, everyone here seems to think we'll be seeing Linux-only machines. I wouldn't be surprised to see dual-boot machines made available at the start, with Vista as the default OS. This would help satisfy Microsoft and let Dell continue to place those revenue-generating items on your Vista desktop and in your task bar.

  84. Don't forget the crapware by SanityInAnarchy · · Score: 1

    It's been said before -- basically, a lot of the crapware is stuff that Dell is paid to preload onto Windows, and more than pays for the cost of the OS itself. Awhile ago, MS made some noise about hating this stuff, which may be part of why Dell is doing Linux at all -- but the fact remains, it may end up costing them more to do a completely free OS than to do one preloaded to the gills with crapware.

    The good news is, at least, if they do it right, they'll give you a debian-based distro preloaded with all their crap, and someone will be able to easily write a script to switch it over to an Ubuntu desktop -- or even some combination, a third repository which provides a virtual package (dellbuntu-desktop) which depends mostly on ubuntu-desktop, but also on the useful or at least innocuous preinstalled Dell stuff (a Dell logo, a Dell support app) while automatically nuking the stuff that isn't needed.

    Such an approach, along with significant configuration on their website (you used to be able to choose between FAT and NTFS, so one would hope you could choose between out-of-the-box supported Ubuntu filesystems and partition layouts) would keep me from reformatting the machine as soon as I got it. It would make it possible for us to clean crapware off our machines pretty much automatically, in far less time than a reinstall -- whereas it may not even be POSSIBLE on Windows without a reinstall. It would allow Dell-specific tools to be available, which could be pretty useful -- including support. And, at the same time, even if they bundled such a package (which strips out crapware), making it really easy to disable once your system is setup, you still have to boot with the crapware once, so that's still quite a bit of impressions considering Joe User won't remove them, and even I will at least see them -- so Dell could probably still make money off the crapware, without having to actually crap up our machines.

    I realize I'm dreaming, though. But maybe I should submit this idea to Dell, to make sure it isn't lost?

    --
    Don't thank God, thank a doctor!
  85. I call you and raise .. by rs232 · · Score: 1

    'This whole Dell preinstalled Linux thing strikes me as a sham to get something out of Microsoft, like lower Windows license prices'

    Like how, if they sell less Windows per line they get penalised. The push is coming from the end users who want a pre-installed Linux box. And if it is a sham then why did MS push to derail the last two Dell Linux efforts.

    'Linux preinstalled is not all that important. The emphasis on preinstalled is the old, Windows/Mac way of thinking'

    Linux preinstalled and in the shops is the best thing that could ever happen. Once the average user can buy Linux preinstalled then the userbase will take off. I mean how many people actually install Windows from scratch.

    I call BS (Score:5, Insightful)

    --
    davecb5620@gmail.com
  86. I hope they only offer one or two Distros by HighOrbit · · Score: 1

    I just hope Dell offers lots of distributions and gives the option of lots of different Linux support services

    Yes, that would be utopia, but it would shortly end their Linux business because of the extra service costs involved. I hope they just offer one or two distros, so their costs stays low and they make enough of a profit to keep them in the Linux business. I don't care which distros they offer. I only care that the hardware has certified kernel driver support. I'm guessing they will be offering RedHat and/or SuSe, which will satisfy 90% of the *need* (not preference, but need). If you know enough about Linux to want a specific distro beside what they offer or have a specialized need to require a specific distro beside what they offer, then you probably know enough to support it yourself (outside of the kernel-level hardware drivers). I'm a Debian fan myself, but I could live with RH. If I have a compelling need to use Debian, I can install and support it myself, as long as the hardware has proper gpl drivers.

  87. End of Microsoft 'monopoly' by I'm+Don+Giovanni · · Score: 1

    So does that mean that Microsoft will no longer have a monopoly on "desktop OSes for intel-compatible CPUs"? (Given that Dell will ship Linux systems and OSX also is a desktop OS that uses intel CPUs.) The next time Microsoft's monopoly status is reviewed by the US courts (happens every year), will their monopoly status get revoked, so that their compliance oversight regulations are lifted?

    --
    -- "I never gave these stories much credence." - HAL 9000
    1. Re:End of Microsoft 'monopoly' by Anonymous Coward · · Score: 0

      Since Microsoft would still have a probable 90% market share, they should still be considered a monopoly. And they likely will still be considered a monopoly while they have over 50% of the market, though I suppose the compliance oversight regulations may be lifted before that point they are nowhere near a point where they would be at the moment.

  88. That's not practical. by Jaywalk · · Score: 1

    But why on earth aren't they "planning to offer" the bare hardware with no OS pre-loaded at all?
    Once a computer is built, it's run through a process called burn in where the computer is run through its paces using an automated test. To do that, you need to load at least a rudimentary operating system, so why not load the whole thing? If it's Linux, it's not like you're going to have to pay for the copy. And the number of folks who really want a "bare" box is very small. Even if they don't want the version of Linux offered, it's better to at least have the opportunity to determine if the hardware works before you overwrite it with the distro of your choice.

    --
    ===== Murphy's Law is recursive. =====
  89. You might be right... because of Click-N-Run by HighOrbit · · Score: 1

    Perhaps Ubuntu with a "trial" CNR service can make up (moneywise) for the lost revenue from the windows crapplets. No, I'm not advocating it, but that is the sort of thing they would pick as a business model. Kickback for every application installed. Even the "free" stuff can have a kickback. I can see it now, CNR install Realplayer with banner ads --- kickback to Dell. Install your lovely weatherbug client -- kickback to Dell. Purple gorillas on Gnome... never mind... you get the picture.

  90. old news, broken promises... by acroyear · · Score: 1

    Dell was flirting with linux-supported releases almost 10 years ago. I know, 'cause in 1999 or 2000 I had my company buy one for me. I went through the website to pick it and everything. RedHat was the main distro then. Even came with Applixware for Office 'cause OpenOffice hadn't become the standard yet.

    So really, this isn't news, 'cause they had it and they dropped it and now they're acting like they've never had it before and it's completely full of crap.

    --
    "But remember, most lynch mobs aren't this nice." (H.Simpson)
    -- Joe
  91. Ubuntu by tommertron · · Score: 0, Flamebait

    I seriously doubt that Dell would offer Ubuntu as an option. No MP3 support out of the box? That would really kill off the casual adopter.

    --
    Random rants about technology: http://technorants.blogspot.com
    1. Re:Ubuntu by tinkertim · · Score: 1

      I seriously doubt that Dell would offer Ubuntu as an option. No MP3 support out of the box? That would really kill off the casual adopter.


      I think they could show people how to enable universe / multiverse and get things like VLC without offending too many powers that be. However this would be an interesting topic to see go across those who know more about such licensing than I care to.

      I'm not 100% sure they can even suggest it without incurring some kind of outlandish liability in the people's republic of sometown, Idaho .. but only one case sets precedent. Either way, it takes a company of considerable size and legal talent to take the 'first steps' , Dell is just as good as any to be the one doing it.

      The surveys I took for them while they were gearing up on this were all bent to the server market (mostly) with some thought given to laptops. Why pay for vista when you can get Ubuntu .. try it out, and just install XP if you don't like it? It does make sense and I'm glad they are easing into it.

      I just hope to not see 'Ubuntu powered Dell Laptop burns down house' in the news, and I hope the support they offer for it is better than trivial.
    2. Re:Ubuntu by tommertron · · Score: 1

      It would be nice though if they could provide a distro that does everything that most users want, right out of the box, including playing MP3's, syncing with an iPod, etc - all of which can be done in Ubuntu, but after some command line magic which most people aren't that into. And if they did offer VLC or other 'restricted' features in Ubuntu right of the box, Nelson Mandela would kick the shit out of them!

      --
      Random rants about technology: http://technorants.blogspot.com
    3. Re:Ubuntu by thegux · · Score: 1

      What's top stop them offering MP3 out-of-the-box? They could do some deal with Fluendo or something.

    4. Re:Ubuntu by tommertron · · Score: 1

      The whole point of Ubuntu is that it's supposed to be all free software, and since the MP3 isn't an open codec, it's not supported. And I'm pretty sure you're not even allowed to distribute Ubuntu with closed formats enabled by default. Somebody correct me if I'm wrong here...

      --
      Random rants about technology: http://technorants.blogspot.com
    5. Re:Ubuntu by thegux · · Score: 1

      The MP3 decoding software is free software, it's just that there are patents that make distribution illegal in the US - same with libdvdcss, ffmpeg, etc. Anyway, even if they weren't free software - the point I'm making is that while the point of Ubuntu is to be free software, the point of Dell isn't to be free software. So what I was suggesting is that Dell include MP3, etc by default, and not Ubuntu. But you do appear to be correct - I read up more about the Fluendo plugin for Gstreamer that I referred to, and there does appear to be something in the GPL that complicated the issue - to fix it, every GPL program that links to Gstreamer would basically have to include an exception clause. This is the article I was reading: http://software.newsforge.com/article.pl?sid=06/01 /12/2156206&tid=132&tid=147&tid=113

    6. Re:Ubuntu by tinkertim · · Score: 1

      The whole point of Ubuntu is that it's supposed to be all free software, and since the MP3 isn't an open codec, it's not supported. And I'm pretty sure you're not even allowed to distribute Ubuntu with closed formats enabled by default. Somebody correct me if I'm wrong here...


      Its a grey area for me too. I know they can't distribute Ubuntu with the codecs installed, however enabling the universe / multiverse repositories will make those codecs just an apt-get away. Or, something like VLC can fill most of the need.

      Can Dell just show people how to do that for themselves without catching lawsuits?
  92. My wishlist by SanityInAnarchy · · Score: 1

    Re-typed one last time, posting it on IdeaStorm:

    This is, essentially, my wishlist for Linux on a Dell, but it goes a bit beyond that.

    The configuration on the website should be powerful, but easy to use. I would suggest going from a one-dimensional to a two-dimensional interface, or maybe even a tree. Right now, ordering a Dell laptop means going step by step, each step being a page full of configuration.

    I would suggest, instead, that you provide a single page of configuration options. Basic things, like "CPU", with a dropdown menu -- however, some things could be "All", "Typical", "Custom", "None". Everything should have the dollar amount it is costing right next to the item. A perfect candidate: Pre-loaded software. Total amount it's costing you right next to it. "All" makes your machine positively loaded -- Vista Ultimate, Ubuntu, BSD, Photoshop, MS Office, OpenOffice, etc etc... "None" means they won't do anything other than format the disk, and maybe install FreeDOS if they have to. "Typical" would probably be Vista Home Basic + MS Office, or vanilla Ubuntu if it was marketed as a Linux machine -- in other words, just the defaults, I-don't-want-to-look-at-it setting. "Custom" would expand that part of the page, or popup a new window, and allow you to configure the living hell out of it.

    The rest of my post is based on the assumption that, given the above web interface, you won't reject a configuration option because it would confuse Grandma. Grandma can just click "Typical" for everything and be done. People who dig deeper should not be denied any functionality which can be easily achieved.

    First thing: Partitioning. It should be possible to set up partitions, and configure which OS is the default to boot when installing multiple OSes. It should also be possible to specify partition type and filesystem to format, with a reasonable selection. I'm not asking for Reiser4 support or jffs2 support, or even cryptoloop support, just all the standard stuff -- XFS, JFS, ReiserFS, ext3, linux-swap, vfat, and so on. Keep in mind that even NTFS partitions can be created with fairly standard Linux tools, so for this stage, you do not have to code any of this yourself -- just the interface for me to choose my filesystem.

    Operating Systems: I should be able to choose from a selection of images that Dell provides, to start with. Simplest way to implement this is with disk images. For example, a Windows image could be prepared on the smallest partition it can possibly be installed to. Then, it can be copied with ntfsclone and resized with ntfsresize to fit whatever amount of space I've allocated to Windows on that machine.

    A similar procedure could be used for any OSes not natively supported by your install scripts. In fact, any OS or distro you don't want to support on your own could still make a few partition images available for you to download, and have it set up so that on first boot, the relevant partitions are expanded to the size they need to be. This could even be such that a user can visit the website of a third-party distro and configure a custom OS image, then paste the URL into the partition editor on the Dell website. This is not as wasteful as it sounds -- you do not have to actually download it until the user has made the purchase (at which point you have enough information to prosecute them if they've made you do something illegal), and you can charge them a small fee for the bandwidth used, and cache any single image that seems popular.

    For distros you don't support, you could take a similar approach, but with a tarball instead. Unpack the tarball, chroot and run some predefined install script -- or make it possible to download the install script separately. This is more efficient and easier to customize than a partition image -- also more likely to work, as not all filesystems can be easily resized -- but not really portable beyond Linux.

    For the "official" distro, here i

    --
    Don't thank God, thank a doctor!
  93. Re:It Will be RedHat/Fedora by mackyrae · · Score: 1

    Red Hat's like Debian: old and crufty. If you want something up to date, Fedora or Ubuntu.

    --
    look! it's a bird, it's a plane, it's....a girl? yes, a girl browsing Slashdot on Linux
  94. bahhh! by PalmKiller · · Score: 1

    My pessimistic side says they are probably putting linux on their backlog of machines not ready for the power hungry vista. My optimistic side says you still have to give them credit for actually supporting linux for real this time.

  95. MS must unload 70,000 SuSe licenses. by HighOrbit · · Score: 1
    Quoting one of my own posts to another article:

    IIRC, one of the parts of the Novell-Microsoft deal was that MS had to buy and resell 70K SuSe licenses.

    Financial terms weren't disclosed, but involve various payments between the two companies, including Microsoft's paying Novell for a minimum of roughly 70,000 "coupons" that Microsoft corporate customers can convert into annual subscriptions to receive support for Suse Linux.

    Coincidence? So who will Dell be buying those SuSe licenses from? Directly from Novell or a "third party reseller" (i.e MS)?
  96. .....but still gouging on delivery charges by lotusdriver · · Score: 1

    A move in the right direction but until they get rid of their ridiculous GBP60 "delivery charge" in the UK they still won't be getting any of my business.

  97. Re:I call BS...no, I think there IS an advantage. by JimMarch(equalccw) · · Score: 1

    Say Dell picks three or four systems total across their product line to do Linux - a couple desktops, a couple of laptops.

    There are all sorts of things they can do to "maximize the experience" or whatever :).

    Hand-tuning the xorg.conf file for starters. I recently came across an xorg.conf for my oddball video card that doubled my frame rate in glxgears...admittedly not a perfect test but it's not half bad either. This after eight months of running this laptop on half a dozen distros. Why did it take that long for me to find this? Hellifiknow but that's reality for a lot of people.

    Dell can tune things up to the max for a limited number of systems at least...not just video but WiFi, disk subsystems, etc.

    And that's worth considering, isn't it?

  98. Re:Not typical. - The Atypical normie by docrmc · · Score: 1

    So I don't use Linux..

    ..until I go home and install it tonight, anyway.. but not because I am unaware of it. I am well aware. I recommend it to ppl and I do know the environment, but up until now it was inconvenient for my purposes. (Then I got more ambitious and so Ubuntu must be installed!)

    The unfortunate truth is that for a general purpose, and a commercial purpose is such, Windows-based is the way to go. What I think that Dell - and,so too, Sony - has been slow to realize, and has now reached there, is that variety can sell (as long as the variety is not confusing to the avg consumer *coughMScough*).

    Variety does not simply sell because there is a larger customer base, but it also presents an image of willingness to work with the consumer. Was it not long ago that there wasn't an AMD product to be found? So I'm stuck with Nvidia, eh? They addressed these. Now I could have my choice of OS? Great!

    The detraction from buying Dell systems for the slightly-more-than-avg to waaay-over is that much is forced upon us. We get pre-packaged crapware "included in the price" and standard installations that do not include choices like IE and FF. And so the lot of us end up building our own pcs. (Though I do it cause I think it's fun.)

    But wouldn't it be nice to think that we could pick up a quality ready-to-go system? Dell doesn't have good things packaged in for the common, or any, user. Those are the guys who need the warranties and the home help, because they are intimidated by swapping parts out or reading forums for answers. Perhaps Joe Schmoe might like the feeling of security that their Lo-jack system for laptops brings.

    Now, I am not currently in PC gamer mode so I cannot say with any confidence what kind of performance hit you'd taking Wine'ing games? seeing that developers are largely Windows-blindered.... (If someone would be kind and provide some info, it'd be nice.) But for those truly into games, playing every (intensive) game under the sun, is that truly realistic? Course I'd like some real word opinions on those games under Vista, as well, for a decent comparison. But I must agree that what problems exist for Vista, they will (attempt to) address with SP1- this is a reasonable expectation given the GFW initiative.

    What I do have my eye on is how long before every mention of XP is gone from Dell's site. As of right now, it is not completely disappeared but it is quite deliberately severely understated. If they really have become this choice-loving organization, they'd keep that OS option there

    --
    "Moral indignation is just jealousy with a halo."
  99. The ethics of distro selection for newbies... by JimMarch(equalccw) · · Score: 1

    OK, that's...pretty damned tempting.

    But, I would run into a problem: *I* might be able to support such a "personally modified distro", but what if I need to go do something else for a while? Do my users have support alternatives?

    With a stock (or nearly so) Ubuntu install, they sure would. They could buy a support contract from Canonical, or pretty much any Linux geek can cope with Ubuntu.

    Do I have a right to set up newbie users in a situation where they would have an unusually hard time if I wasn't available? I don't see that as ethical, y'know?

    ---

    The other reason I don't trust Fedora as a newbie solution is, Fedora for newbies doesn't fit Red Hat's business model. Their commercial distro is what they're aiming for newbies. Fedora Core 6 right now is meant as a geek-centric permanent beta-test program for the commercial side. While it's clear Fedora 7 will be improved, I don't see any reason for Red Hat to try and turn it into a stable newbie-friendly setup in competition with what they *sell*.

    And I can say exactly the same about OpenSuse and Freespire, for the same reasons.

    With Ubuntu, it may be flawed but...I know the users I help convert are getting a free distro that DOES have a corporation behind it and has support contracts available if they need it. One that is clearly improving, and along lines that I respect: newer apps, a newer kernel, improved WiFi and much more.

    That's what *I* see for my small batch of prospective users and I don't see Dell's choices being much different, 'cept for scale.

  100. Re:Great, and maybe possible by mhall119 · · Score: 1

    With luck, we will never see the fourth pricing option which lurks malevolently in the background:
    4. Linux, with bonus enhanced-value mega-cool selected premium packages

    No, but hopefully they will advertise it as:

    4. Linux, with full Office Suite, full Photo Viewer/Catalog and Editor, full Media Players and Editors, full Email and Calendering with Spam Filter, full Virus Scanner (even if you don't need it) with Free updates for life, free program upgrades for life, free security updates for life, etc.

    They make them ooh and aah over the awesome 3D eye-candy that is Compiz/Beryl and you can sell it at the same price or even more than their standard Windows install. Linux doesn't have to be the cheaper option to get people interested.

    Bottom line is, this experiment will sink or swim based solely on Dell's advertising commitment. If they run commercials talking about how Linux is "the new hotness" that is also more secure, easy to upgrade, and comes with lots of great software (you know, like the Mac commercials do), then sell them for the same price as a Wintel PC (you know, like Mac doesn't), you've got a winner on your hands.
    --
    http://www.mhall119.com
  101. Re: "Well known OSS programs" by jc42 · · Score: 1

    "average" users are learning the following: ...
    4. GIMP


    Hmmm ... really? If so, the quality of the intro-level documentation must have radically improved since I last tried learning GIMP a few years ago.

    I had several versions on several machines, and a couple of different manuals. One of the first things that impressed me was that, as in earlier attempts, at least half of the examples in all the docs didn't work at all, no matter what version of GIMP I tried them with. Sometimes I got error messages, sometimes GIMP did something that wasn't recognizably like what was supposed to happen, sometimes nothing at all happened.

    But my main overall impression after slogging through it was that I really hadn't learned much that was useful. Sure, I could use GIMP to make assorted changes to images, but they were almost never the changes I was trying to make, and I usually couldn't make any sense of the actual changes. I kept getting this image of driving a car in which I could turn the steering wheel and push the accelerator or brake pedals all I liked, and the car would change direction or speed, but the changes it did were uncorrellated with what I did to the controls. In effect, I could "garbage" pictures in lots of not very interesting ways, but I couldn't make intentional, controlled changes.

    So if "average" users are learning to use it, what docs are they using? How would a novice user who knows nothing about GIMP go about learning to actually use it to twiddle images in a controlled fashion?

    --
    Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  102. Re: "Learning" by TaoPhoenix · · Score: 1

    This reminds me of:

    Limit as User --> 0 (Users learning GIMP).

    I'm pretty sure at least ONE person out there has learned it. (Non-zero). I didn't say it had to be remotely popular. If all 4 programs had to appear in my list, well, I stuck it on the bottom for the reasons you describe.

    Do we agree Audacity is easier?

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  103. Dell had failed to release earning reports.. by wilec · · Score: 1

    I am pretty sure just heard on PBS radio, I believe it was the "Marketplace" program Friday that Dell had failed to release earning reports for the last 2 or 3 quarters. I also remember hearing in the last month or so the Michael Dell is returning to fill the CEO role in the company. All this reads to me like a company in trouble.

    If they intend to ship a box ready for Joe sixpack or grandmaw the DMCA and libdecss issues, licensing of the necessary proprietary formats,codecs and such will be really big issues. Then there are the GPL issues with the distribution of proprietary binary drivers, codecs, but I am unsure of how big an issue this would be as I guess it could be handled via separate media or by online updates.

    As for how this fits with Microsoft, I would suspect that Novell might very well be an easy thus early certified vendor with a MS sanctioned version of SLED. I run openSuse here because I like it and have always found Suse to be the cream of the Linux crop, but I hope that this is not going to be exclusive to only those Linux companies that have signed a nasty compact wit MS. But who knows, maybe Dell is really in bad fiducial shape and are desperate enough to consider using this in setting up a legal attack on the "sell Windows exclusively or lose your discount" tax Microsoft has managed to levy on all of us.

    I really don't have a problem with people making a very good living writing software. But you know nearly every time I have been tempted into buying closed source packaged software I have come away feeling screwed over. Not because of what I paid, but for the piss poor product and support I got for the money, or like OS/2 where IBM chose to let it die a slow painful death. Since moving away from Windows and OS/2 an onto Linux my main satisfaction comes from things working well, the quality of support I get, and the comfort of not depending on a single company's vision or ethics, not the price - the inexpensive nature of FOSS to me is just another bonus.

    I wish Micheal Dell the best in getting his company back on its feet. I believe that a major PC builder like Dell could very well be the ice in the crack that breaks the Microsoft monopoly in this market. I also believe that if the legal issues about things like the DMCA can be resolved that the average person will find a lot to like about Linux and FOSS in general. I suspect that the first and second movers that bring Linux to the masses could profit from it very well. And last but not least, if business leaders and politicians get the heads out of their collective arses and get the patent/legal issues dealt with, the rate of innovation possible in a more free and open marketplace would be astounding. Innovation into what is possible with a product is the best fuel for expansion of the products market. Current details and implementation of IP laws and excessive protection of monopolies, especially in software, media and telecom industires, have what is possible on a very short leash.

    Wabi-Sabi
    Matthew

  104. Re: "Learning" by jc42 · · Score: 1

    Do we agree Audacity is easier?

    No argument there. I use it a couple times a week.

    But I keep hearing all the marvelous things about GIMP, and sometimes wonder if there's some way to learn to use it effectively. By "effectively", I don't mean doing random, uncontrolled damage to images. But so far, that's really all I've ever learned to do.

    --
    Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  105. Has the boss called? by timjdot · · Score: 1

    Several times over the past years I've seen announcements of DELL supporting Linux. Then it was mysteriously retracted after a day or a few. Hmmm. Anyways, Emperor Linux and others already sell DELL computers with Linux. IF, any good comp engr knows the hardware itself comes from Tiawan, China, etc and the chips are not designed by DELL (do they design any chips? at least HP does some). So, the system you buy from TigerDirect or NewEgg is basically the same. And everyone sells a warranty these days.
    Best,
    TimJowers, http://www.serviza.com/, We recommend Linux.

    --
    Expect Freedom.
  106. Re:Great, and maybe possible by AliasMarlowe · · Score: 1

    Do the people who pushed Dell to preload Linux even intend to purchase Liux loaded Dells, or was all the fuss only for the sake of someone making Linux availible in such a way? Can't answer for "people", but I have 2 Dell desktops (10 year old XPS-T450, 2 year old GX260) and a Sony laptop (VGN-A117S) at home. All came unavoidably inflicted with MS Windows (Win98, Win2k, WinXP), but all are now running Linux. None are dual boot, but the Dell GX occasionally runs Win2k in a VM for the kids' games.
    --
    Those who can make you believe absurdities can make you commit atrocities. - Voltaire