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New Sony DVDs Not Working In Some Players

An anonymous reader writes "It seems that the most recent DVDs released by Sony — specifically Stranger Than Fiction, Casino Royale, and The Pursuit of Happyness — have some kind of 'feature' that makes them unplayable on many DVD players. This doesn't appear to be covered by the major media yet, but this link to a discussion over at Amazon gives a flavor of the problems people are experiencing. A blogger called Sony and was told the problem is with the new copy protection scheme, and they do not intend to fix it. Sony says it's up to the manufacturers to update their hardware."

102 of 651 comments (clear)

  1. Gee. by Khaed · · Score: 5, Interesting

    Sony DRM pissing customers off. Why does that sound so familiar?

    1. Re:Gee. by celticryan · · Score: 5, Funny

      Nothing new to see here people, keep moving...

    2. Re:Gee. by iminplaya · · Score: 3, Funny

      And they keep coming back for more. Is this a Stockholm Syndrome* thing? "Pégame...pero no me dejes!"

      *TNX

      --
      What?
    3. Re:Gee. by Anonymous Coward · · Score: 5, Informative

      I wonder if the new DRM's been successful at keeping those movies off the torrent sites. Because if the article's to be believed, it's certainly been successful at pissing off paying customers, and what would be the point of doing that if the movies were still being pirated anyway?

      Tickletaint (forced to post logged-out due to modbombing)

    4. Re:Gee. by Khaed · · Score: 4, Insightful

      I don't care how many branches there are. The DVD division ought to make sure their damn product plays.

      Making Grandma update the firmware on a DVD player just to make it take two minutes longer for a pirate to copy a DVD is stupid.

    5. Re:Gee. by Anonymous Coward · · Score: 5, Funny

      Funny, it didn't seem to take longer...

    6. Re:Gee. by lewp · · Score: 4, Insightful

      I think it's a little bit naive to expect one branch of a multi-national corporation to talk very well with another.

      When one branch of that multinational corporation is making discs specifically designed to play in another branch's hardware, then no, I don't think that's a little bit naive whatsoever. I don't expect the computer division to hit up the TV stand division about every little thing, but it seems like "we're making a new type of DVD, so let's call up the guys who make the DVD players and make sure nothing broke" is a thought that should have occured to someone.

      --
      Game... blouses.
    7. Re:Gee. by sycomonkey · · Score: 3, Funny

      I guess he meant "to make it take two minutes longer for a pirate to copy a DVD first"

      --
      --The universe will not be altered by forum threads, even those which are very wry. --Tycho Brahe (Penny Arcade)
    8. Re:Gee. by timeOday · · Score: 4, Insightful

      I think it's a little bit naive to expect one branch of a multi-national corporation to talk very well with another.
      I think it's a little bit naive of you and Sony to think people will care about Sony's internal problems when people's shiny new Sony-branded products fail to function as advertised. If their stuff doesn't work, it isn't worth the money. Why that occurs is not my problem.
    9. Re:Gee. by TheSHAD0W · · Score: 4, Insightful

      (1) Buy DVD, stick it in DVD player, sit down w/ wife & kids to watch the movie - no joy.
      (2) Swap at store, still no joy. Try to return, get hit with restocking fee - take DVD home irate.
      (3) Call Sony to complain, get told to update player.
      (4) Call player manufacturer to complain, get told "sorry, we've no idea, your player is out of warranty, go away". Now you're broiling angry.
      (5) Discover software that rips the CD, despite whatever security measure on it, and burns it to a DVD-R.
      (6) Realize you can do the same thing with DVD-R images on the net, and start downloading.

      Congratulations, Sony, for having turned a customer over to the Dark Side with your wonderful customer relations program!

    10. Re:Gee. by Anonymous Coward · · Score: 5, Insightful

      If it was just that... You forgot the "convenience" of:
      -having to get dressed according to weather
      -burn some expensive fossil fuels and put wear on an expensive car
      -wasting a half hour in city traffic getting cut all the time -- both ways
      -hunting for parking spots
      -walk around a store full of unhelpful minimum-wage/comission employees looking for what you want (hopefully you won't impulse buy anything you don't need in the process)
      -standing in line for a half hour to pay for it
      -find out it doesn't play on your computer either (unless you shell out money for something like AnyDVD)

      And possibly things like buying a new DVD player (more $) only to find out (if it even works at all) that there's unskippable previews and such crap (FBI warnings) on the disc too.

      Whereas using P2P I can download the thing in mere minutes. No DRM, no protection that prevents playing, no rootkits, no unskippable previews, no FBI warnings -- none of the usual crap. No need to waste time ripping/re-encoding it in mpeg4 to put it on my video server either.

      I would rather pay for a un-DRM'ed mpeg4 rip direct download then buy the DVD, but studios won't let us, much less for decent prices. Pirating is easy, fast (~30 seconds to start the transfer then downloads overnight), convenient and often provides you with a better product (at least an un-crippled one) -- and much cheaper too. As a bonus, you're not being treated like a thief by the pirated copy (oh the irony). So people pirate instead.

    11. Re:Gee. by BronsCon · · Score: 5, Funny

      This is all a part of the Sony Customer Rage Assurance Program

      Sony CRAP, for short

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    12. Re:Gee. by WrongSizeGlass · · Score: 5, Funny

      Seriously, you literal-minded milksops are destroying the Slashdot I used to know and love. Well, it's a tough job, but somebody's got to do it. And I, for one, have nothing better to do, though you might want to put some of the blame where it deservedly belongs ... squarely on the shoulders of Global Warming.
    13. Re:Gee. by Stripe7 · · Score: 4, Insightful

      It is not functional and it is not the fault of your player. There should not be a restock fee. If there is SONY should be paying it not you. They are selling you defective merchandise.

    14. Re:Gee. by Anonymous Coward · · Score: 5, Funny

      One of my roommates bought Casino Royale. To test it, I just grabbed it and ripped it in DVDFab Decrypter (XP inside of VMWare, with a Linux host). It ripped perfectly, including all extras.

      Just out of spite I went ahead and ran DVD Shrink on the rip. I'll probably burn a few copies and leave them various places on my way to work tomorrow.

    15. Re:Gee. by throx · · Score: 3, Informative

      I've never been hit with a restocking fee for a defective DVD or game. Typically to avoid trouble I've just accepted store credit but complaining that something doesn't work at all will get you an immediate exchange/credit.

      Restocking only comes into play if you change your mind.

      --

      Fear: When you see B8 00 4C CD 21 and know what it means

    16. Re:Gee. by CodeBuster · · Score: 3, Funny

      Sony...like no other

    17. Re:Gee. by sabernet · · Score: 3, Insightful

      Yup. All part of their plan to scrap DVD players in favor of more costly Blu-Rays.

    18. Re:Gee. by Ledsock · · Score: 5, Interesting

      Indeed. When it didn't work for me, I just launched DVDFab Decrypter, temporarily copied it to my computer, and it played perfectly. Ironic that the only way I could watch a movie I had legally rented was to illegally copy it.

      --
      What is mankind really? Well, it's just two words put together Mank, and ind.
    19. Re:Gee. by StarkRG · · Score: 3, Interesting

      Yeah, it was easier for me to crack Windows Genuine Advantage then it was to call up MS and get them to reactivate the license key printed on my sticker...

      It's pretty well known that anti-piracy stuff doesn't stop pirates, it simply stops regular users. Great job guys, just wonderful. Now, if only someone like you was in power to be able to bring peace to the Middle East! Oh yeah, never mind.

    20. Re:Gee. by MoHaG · · Score: 4, Insightful

      I found it necessary to decrypt a rental DVD to play a it on my computer. It kept complaining about enabled YV out.

      Bypassing copy protection should never be the only way to access protected content....

    21. Re:Gee. by BJH · · Score: 5, Informative

      Might want to recheck the Digital Millenium Copyright Act if you're living in the States - deliberately breaching copyright protections such as exist on DVDs is indeed illegal.

    22. Re:Gee. by tepples · · Score: 4, Funny

      Making copies of DVD's isn't illegal You live outside United States soil, right? HOw is the immigration policy where you live?
    23. Re:Gee. by thegrassyknowl · · Score: 5, Funny

      Global warming? Won't somebody, please, blame the children?

      --
      I drink to make other people interesting!
    24. Re:Gee. by GooberToo · · Score: 3, Informative

      Swap at store, still no joy. Try to return, get hit with restocking fee - take DVD home irate.

      Do a charge back. Being charged for a product which fraudulently claims to be compatible with an industry standard (DVD) is fraud. Expecting you to pay fees associated with that fraud is fraud. The credit card issuer will more than likely understand that and issue the chargeback. If the store needs money to cover their restocking fee, they need to contact the manufacturer for producing a defective product. The problem exists between the retail outlet and the manufacturer and not between the retail outlet and the customer.

      Best of all, performing a chargeback is a great way for the retail stores to feel the pressure and pass it on to the manufacturer. Surprisingly, merchant associations have fairly heavy clout when they pull in the same direction. Try to make it work for you instead of against you.

    25. Re:Gee. by Anonymous Coward · · Score: 5, Insightful

      That's the genius of disc DRM - the rippers bypass it easily while the paying customers can't watch it.

      I'm slightly surprised that the incredible disaster of CD DRM hasn't actually resulted in Sony learning anything.

      If anyone from Sony is reading, this is what happens when a customer buys a disc with DRM that renders it unplayable. Joe Sixpack simply returns the disc. A N Other Slashdoteer rips the disc and then returns it. Joe Sixpack then uses BitTorrent to download the rip made by A N Other Slashdoteer. Mr Slashdoteer thinks twice about buying another disc, as does Joe Sixpack.

    26. Re:Gee. by HTH+NE1 · · Score: 4, Funny

      Making copies of DVD's isn't illegal
      You live outside United States soil, right? HOw is the immigration policy where you live?
      Hey, don't forget to ask about their extradition policy too.
      --
      Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
  2. Class action lawsuit anyone? by scubamage · · Score: 5, Insightful

    Just thinking about it, if they're selling them using the DVD label identifying it as a dvd, doesn't it legally have to be playable in dvd compatible players? If it wasn't, wouldn't that be a bait and switch scam? Just saying, they may have just opened up the floodgates to yet another massive lawsuit.

    1. Re:Class action lawsuit anyone? by ScrewMaster · · Score: 5, Interesting

      The music studios got in trouble with Phillips on that score: they were told flatly that if it doesn't conform to the published spec they can't use any relevant tradmarks, call it a Compact Disc, use the CD logo, etc. But given how the DVD industry is structured, I doubt much will come of this.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:Class action lawsuit anyone? by digitig · · Score: 4, Interesting

      The music studios got in trouble with Phillips on that score: they were told flatly that if it doesn't conform to the published spec they can't use any relevant tradmarks, call it a Compact Disc, use the CD logo, etc. Yes -- and when did you last see any of those things on what-looks-like-a-CD packaging? Hereabouts it all seemed to vanish from the packaging at about the time Philips made that clampdown.
      --
      Quidnam Latine loqui modo coepi?
    3. Re:Class action lawsuit anyone? by TekPolitik · · Score: 5, Informative

      Just thinking about it, if they're selling them using the DVD label identifying it as a dvd, doesn't it legally have to be playable in dvd compatible players?

      This will depend very much on the local laws. In Australia a DVD that fails to play in a significant number of DVD players meets the statutory definition of unmerchantability, which requires goods to be suitable for every purpose for which they are normally bought (unlike other places where they have to be suitable for just one of the purposes for which they are normally bought). This will give the consumer the right to a refund, but won't lead to any penalty. There is also an argument that applying the label "DVD" to the product (or even selling it in a manner that makes it seem like it is a DVD) is misleading conduct for which anybody could apply to the Federal Court to get an injunction to prevent the product from being sold in that way.

  3. Works For Me by thesaint05 · · Score: 5, Informative

    I have a Pioneer DVD player, maybe second generation. The thing is huge, and probably something like 8 years old. Casino Royale works just fine in it. Granted, that sucker will play just about anything you throw in there, from DivX to DVD +/- RW. Best DVD player I ever bought, and one of the reasons why I still only buy Pioneer DVD players. Makes you wonder about what's in some of the other newer DVD players if my old one can play Casino Royale with no problems...?

    1. Re:Works For Me by Marc_Hawke · · Score: 4, Interesting

      That's what I was thinking as well. I wouldn't be surprised if the Sony reps didn't lead him down the wrong road.

      Reading the comments at Amazon and the blog, it sounds like it's just certain NEW models of players that aren't working. So instead of saying "It's our new copy protection and we won't fix it, but you can update your machine,' they should have said, "There's a bug in these models of players and they need a PATCH, which we are working on."

      I guess they need to tell the truth (hah hah hah) but it seems unlikely that it could be the players and not the disks.

      However, I guess if it's a relatively SMALL set of disks that have problems on these players....

      I don't know. I still vote that there's nothing changed about the DISKs, and it's just a flaw with the devices.

      --
      --Welcome to the Realm of the Hawke--
    2. Re:Works For Me by WhoBeDaPlaya · · Score: 5, Informative

      IINM, it IS the discs - with Sony's ARccOS protection.

    3. Re:Works For Me by Anonymous Coward · · Score: 5, Insightful

      Please stop using obscure and useless acronyms.
      If I'm Not Mistaken... How hard was that? huh?

      BRB/TYT/LOL/etc. were useful at a time when we had to "pay" for being online by the hour (or the minute for some) and had 10 private chat windows open, 5 IRC channels, etc.

      Did typing IINM save you anything? A couple of keystrokes? Is it that widely used?

      No, it doesn't make you look/sound smarter, because there are a LOT of acronyms that are just plain dumb.

      Sorry for going off, I didn't mean to shoot directly at you, just the whole acronym thing is driving me up a wall.

    4. Re:Works For Me by segedunum · · Score: 3, Informative
      You might want to read this:

      http://handbrake.m0k.org/forum/viewtopic.php?p=383 9&sid=8ef154d0c7e60ccd6ca7e1b64d38edbe

      By the way, the "Good" Main Feature in 'ZOOM' is only 2.97GB in size, so think about it for a New York Second: the DVD is 7.95GB in volume, or so the Finder's Get Info tells us, so we're paying for 5GB of CRAPOLA/GARBAGE from the nice engineers at Sony's DVD mastering house. Isn't that an amazing thought? 3GB of movie, and 5GB of CRAPOLA in 'ZOOM'! That's what you get from our favorite masters of the DVD, and we here at the MTR Project are happy to say this: It still isn't good enough to prevent backup by R-14!
    5. Re:Works For Me by TekPolitik · · Score: 3, Funny

      They swapped it for a second brand new model. The second brand new model came with a 3 year warranty, and we're not up to the 2 years, 6 months mark yet.

      I forgot to mention the real sweet part. The cost of the new player is always lower than the old player, but the way Philips do the replacements is this: they tell the store to do the old player as a defective return and refund the purchase price, then sell you the new player (Presumably Philips reimburses the store for the full cost of doing so). Each time the DVD player breaks down within the warranty period, Philips actually pays me to get a new DVD player.

  4. Dammit... by Chouonsoku · · Score: 5, Funny

    Now I can't make fun of Microsoft for having HD-DVDs that don't play on the Xbox 360.

    1. Re:Dammit... by kitsunewarlock · · Score: 5, Funny

      This is slashdot. You can ALWAYS insult microsoft for SOMETHING.

      --
      Ginga no Rekshiya Mata Each page.
  5. once... by cosmocain · · Score: 4, Funny

    ...upon a time i believed in a fairy tale. it was called "standardization and customer satisfaction".

    thanks, sony, for transporting me to the real world.

  6. Again? by tehwebguy · · Score: 3, Insightful

    Isn't there a saying about someone burning you twice?

    If you buy from Sony and don't expect this to happen, who's fault is it really?

    --
    -- lol pwned
    1. Re:Again? by sokoban · · Score: 5, Funny

      There's an old saying in Tennessee -- I know it's in Texas, probably in Tennessee -- that says, fool me once, shame on -- shame on you. Fool me -- you can't get fooled again.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0 is the magic number.
    2. Re:Again? by Crazy+Man+on+Fire · · Score: 4, Informative

      For those who have missed the joke here, check out the Bush speech where he uses this saying

  7. Bravo by clem.dickey · · Score: 3, Funny
    Nothing new to see here people, keep moving...

    If I had mod points, then if I had a sense of humor, ... oh, nevermind.

  8. they've solved the piracy problem by User+956 · · Score: 5, Funny

    It seems that the most recent DVDs released by Sony -- specifically Stranger Than Fiction, Casino Royale, and The Pursuit of Happyness -- have some kind of 'feature' that makes them unplayable on many DVD players.

    Yeah, that's the copy protection feature. Hollywood finally figured out that if you can view it, you can copy it. If they simply make the content unplayable, nobody can pirate the movie!

    --
    The theory of relativity doesn't work right in Arkansas.
  9. Alternatives by karnal · · Score: 4, Informative

    If you're having trouble playing them on the legit side, why not just rip them? Besides the moral issues, you could burn and watch then destroy the copy.....

    2 options: Ripit4me (in conjunction with dvddecrypter) or dvdfab decrypter....

    *ahem*verified on Stranger Than Fiction*ahem*

    --
    Karnal
    1. Re:Alternatives by Marc_Hawke · · Score: 3, Insightful

      And once again, (also mentioned in a previous post) DRM has bitten the legitimate customer, but the "pirates" haven't even been slowed down, (or in this case, they didn't notice at all.)

      What it HAS done, is forced the legitimate customer to turn to the 'black market' to get access to the material that they payed for.

      "I bought this movie, and I can't play it, but it doesn't matter because I was able to grab a rip off the Internet that same day and burn a new one."

      --
      --Welcome to the Realm of the Hawke--
    2. Re:Alternatives by Anonymous Coward · · Score: 3, Interesting

      Agreed.
      I started DLing video games (my prior last bastion of copyright respect) when I got NWN and was angered at the number of bugs out of the box (most reportedly fixed by the 1.23 release. Let me repeat 1.TWENTY-THREE, implying there were 22 other releases post-shipping) and a forum post suggested that with the no-CD crack it played better. It didn't. But, in searching for a solution (that ironically didn't work) I found out about the world of game downloads and No-CD cracks. I had never noticed it until then.

      Then I downloaded the no-cd cracks for the other games I had purchased and played.
      Then, next time I wanted to buy a game, I downloaded it and the crack "to see if it was bug free before I bought it". Honestly, I realy intended that. But low and behold, I got around to the buying part less and less.

      Now, years later, I rarely play games anymore (life is too hectic) but when I do, they are downloaded and cracked.
      The Library for DVDs & CDs.
      BitTorrent for the 5 TV shows I watch (1 US reality show, 1 AU show, 1 UK show, 2 HBO shows).

  10. Happened to me by pionzypher · · Score: 5, Insightful

    I bought Casino Royale two weeks ago. When I got it home, neither my Toshiba in the living room, or the Pioneer in the bedroom would play it.

    So I ripped it and returned it.

    --
    I'll believe in corporations having personhood when Texas executes one... - advocate_one
    1. Re:Happened to me by D-Cypell · · Score: 5, Insightful

      I've never been able to return a defective DVD, except to get another copy of the same one.

      I don't know how it works in the US and elsewhere in the world but in the UK we have consumer protection legislation which says if a product is not 'fit for purpose' then we have a legal right to a full refund.

      Occasionally a shop assistant will call over the manager and the manager will try to get 'cute'. In this situation you would be amazed how effective it is to kick up a little (and slightly noisy) fuss. Most managers are not too happy to see such things in their shops, it tends to put the browsing customers off. I dislike this behaviour when the customer is in the wrong, such as demanding a refund for a product that is an incorrect size or they just don't like (there is no legal provision for this, some shops offer a courtesy exchange, an offer to be accepted with gratitude), however, I don't like being screwed out of my rights and am happy to protest loudly when required and entitled.

      Should I be unfortunate enough to purchase one of these DVDs... pray you are not managing the shop when I come to return it :)

    2. Re:Happened to me by Anonymous Coward · · Score: 5, Informative

      I don't know how it works in the US and elsewhere in the world but in the UK we have consumer protection legislation which says if a product is not 'fit for purpose' then we have a legal right to a full refund.

      Yeah, we used to have that in the U.S. We also used to have fair use rights.

    3. Re:Happened to me by mr_matticus · · Score: 3, Insightful

      There's not a damn thing wrong with the disc. It is exactly as Sony intended it to be shipped, and having been involved in law suits about trying to get purchases reimbursed by the manufacturer (not everyone is a Walmart or a Target, and you'd be fairly surprised how little leverage most individual retailers--even chains--have over suppliers), it's not as simple as you make it seem.

      Retailers can't "not carry" Sony pictures, because people will notice the gaping holes in the collection and buy them elsewhere--the general public might be annoyed with Sony, but they're not going to stop buying their products. The retailer has to carry them, or they will suffer reduced sales elsewhere (because most people will shop where they have a full selection). The manufacturer won't eat their own products that work exactly as designed unless the PR gets really bad (like the CD rootkit) or they're forced to recall them by a regulatory body.

      Stores could get pissed off enough not to carry Sony products, but it's rare for a retailer not to have to accept getting reamed. The store's anger is not often greater than the consumer desire to purchase them. If they can't break even, they'll have to sit back and take it (even Target).

      In any case, you're still just advocating passing the buck. The retailers have zero to do with Sony's poor product choices--and as long as people continue to buy them in large numbers, they'll still be on shelves. The only way to get Sony to act is to avoid buying them in the first place, which means that retailers won't have to order new stock and Sony won't be making money from anyone.

    4. Re:Happened to me by the+eric+conspiracy · · Score: 3, Insightful

      There's not a damn thing wrong with the disc.

      From who's point of view? Certainly not a consumer who gets it home and finds that it doesn't play. It is absolutely defective as far as he is concerned, and under basic requirements of servicability for the intended use under consumer protection laws it fails miserably.

      The seller of such merchandise had better be ready to deal with issues of this sort, it is part of being in business.

    5. Re:Happened to me by Posting=!Working · · Score: 3, Insightful

      There's a few things that seem, I don't know, completely insane about your post:

      You think the customer is at fault for buying a DVD to play in their DVD player?

      The customer, who bought the DVD at a local retailer, is too "lazy" to seek remedy from Sony, in Japan, who they probably didn't even know was involved, rather than take it back to where they bought it?

      You think it's insane to take back a defective product to where you bought it from, since in your version of a sane society, this wouldn't happen?

      You think that the retailers are the ones who are getting screwed?

      I'm glad I don't live in your world.

      Dear China,
            Enclosed please find my 37" LCD television, I just bought it yesterday from Best Buy, and it just won't turn on at all. I would've sent this to Sanyo, but they said all their manufacturing is done in China now, so you are the responsible party. Please refund my $649.99, plus $39 tax, and if you wouldn't mind, the $147 shipping and $219.99 extended warranty purchase, as well. I need the refund as soon as possible, since I need it for a new TV.

                I still haven't had a reply from my previous 72 returns, please send those checks out at your earliest convenience.

      Thanks,

      Bob

      --
      This sentence no verb.
  11. The sad thing is - by ditoa · · Score: 5, Insightful

    that this new copy protection system will not stop the DVD from being ripped and will only effect people who legally bought the DVD.

    It is things like this that make me cautious about buying media from Sony these days. I have no problem with buying DVDs however one of the reasons I buy a DVD is that I know it will work perfectly in any DVD I wish to buy (unlike XviD rips from BitTorrent or Usenet) however apparently this isn't true anymore so DVD is now no better than a rip downloaded from the internet.

    It is a shame that the companies are worsening their products with these copy protection systems to help fight piracy when all they end up doing is ruining it for the people who want to buy DVDs.

    One thing that I have wondered about for a while is how many DVD rips online originate from retail DVDs? I would have thought the majority (if not all) came from pre-release copies as the DVD rips are normally several weeks (if not months) ahead of a retail DVD release.

  12. Re:Who owns the DVD format? by DownWithTheMan · · Score: 4, Informative

    Quote from some web-page or another...

    "No single company "owns" DVD. The official specification was developed by a consortium of ten companies: Hitachi, JVC, Matsushita, Mitsubishi, Philips, Pioneer, Sony, Thomson, Time Warner, and Toshiba. Representatives from many other companies also contributed in various working groups. In May 1997, the DVD Consortium was replaced by the DVD Forum , which is open to all companies, and as of February 2000 had over 220 members. Time Warner originally trademarked the DVD logo, and has since assigned it to the DVD Format/Logo Licensing Corporation (DVD FLLC)."

    Looks like there isn't any kind of single company that can really rule on this and say, those aren't officially formatted DVDs... The fact that Sony was a main developer in the consortium would also probably make it that much harder to revoke any kind of "DVD" stamp from these disks...

  13. Prevents casual "rent and burn" by ConfusedSelfHating · · Score: 5, Insightful

    This copy protection prevents most people from renting/borrowing a DVD and making a copy of it. Until people download the latest software for cracking it. This is mostly targetting non-technical people who were given DVD Shrink by a friend.

    There will be copies of the DVD available on the Internet, because someone will crack the protection. All it takes is one copy on the Internet to ensure that anyone on a peer to peer network can get a copy.

    Sony is risking alienating a large number of people to stop a small number of pirates. Not just a small number of pirates, but the non-technical pirates. They are also annoying Walmart, Blockbuster, BestBuy and any other retailer who sells their DVDs. Who are the consumers going to complain to? The retailers.

    Oddly, this could cost them money even if you ignore retail backlash. Companies which rent DVDs to the consumer, purchase DVDs based on rental demand. If someone rents and burns a DVD, the movie company is pissed, but it still increases rental demand. Higher rental demand, increases sales of the DVDs to the companies who rent them. If someone finds they can't rent and burn, they probably will just download the image from BitTorrent rather than buy the DVD. Not to mention the people who can't play the Sony DVDs, they'll want a free version which actually works.

    Sony has the right to put any copy protection scheme they want on their DVDs, as long as it maintains compatibility. If you sell someone a product which is designed not to work properly on their DVD player, you better tell them first. Even if the consumer was willing to get firmware updates, do you think the manufacturers want to start sending out discs and supporting consumers through the update?

    1. Re:Prevents casual "rent and burn" by guruevi · · Score: 5, Informative

      Stranger Than Fiction, Casino Royale, and The Pursuit of Happyness

      There you go, now stop buying those darn DVD's and complaining that someone will crack the copy protection anyway. We KNOW, before it's even in stores you can get full DVD rips (yes, you can even get the full 4,7G download's if you look hard enough). And if I buy a DVD that doesn't play in my machine, without going through stuff like MacTheRipper or so (Johnny English for example) I return it to wherever I bought it and say it won't play (I take my PowerBook with me) and demand a refund.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    2. Re:Prevents casual "rent and burn" by penguin_dance · · Score: 3, Informative

      This one is better:
      Casino Royale

      The link you posted has comments that the torrent is not authentic. Plus this one has a lot of seeds/peers.

      --
      If you've never been modded as "flamebait" or "troll," you've never tried to argue a minority viewpoint here!
  14. Just boicott Sony by viking80 · · Score: 4, Insightful

    Sony Electronics was a great company until the bought the movies division.

    Now, Sony Electronics tries to deliver great products, and Sony Pictures strongarm the electronics division into delivering defective products.

    Just stop buying Sony altogether (Movies and electronics) until they become a customer focussed company again.

    In the end the blame goes to the stupid Sony customers that allows Sony to sell them this defective crap, and then comes back for more.

    --
    don't cut it off www.mgmbill.org
  15. Sony arrogance to a new low by AnalogDiehard · · Score: 4, Interesting
    We Do Not Intend To Fix It

    Fair enough, we do not intend to support your arrogance. Welcome to our blacklist.

    --
    Eternity: will that be smoking, or non-smoking? I Corinthians 6:9-10
  16. Bait and Switch by Original+Replica · · Score: 4, Insightful

    Yes, Phillips did the enforcing on CD encoding standards because of their trademark control. The DVD industry has no internal standards enforcement, so this mihgt be the time to bring in external enforcement, namely the courts. If the box says "DVD" it should play in a DVD player. Sonys product is only DVD-like and as such should not be legal to sell as a DVD. It would be like a gas station selling ethanol but calling it gasoline, sure it still works in some vehicles, but it's not the same product.

    --
    We are all just people.
    1. Re:Bait and Switch by ScrewMaster · · Score: 4, Funny

      Yes, well, in the U.S. at least we'll probably have to wait until we can get in that new President and Congress we ordered. The current ones are malfunctioning and in need of replacement.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:Bait and Switch by miskatonic+alumnus · · Score: 5, Funny

      Just draw a line around the perimeter of Washington DC with a magic marker. That'll fix it.

    3. Re:Bait and Switch by Kjella · · Score: 5, Funny

      Would that be the blast radius? If so, you forgot step 2.

      --
      Live today, because you never know what tomorrow brings
    4. Re:Bait and Switch by TheGavster · · Score: 4, Insightful

      You got your new congress just after the new year. Same dumb fucks, different name. I have no doubt that a Democratic president would be just as painful to watch.

      --
      "Because Science" is one step from "Because old book". Try "Because of my experiment testing my falsifiable assertion".
    5. Re:Bait and Switch by dpilot · · Score: 4, Interesting

      I'll say it more delicately than the other guy who got moderated "flamebait!"

      While many aspects may have been indistinguishable between Bush and Gore/Kerry, there are still many which are. While it's not clear that 9/11 wouldn't have happened with Gore in office, it's entirely possible. The current administration steadfastly and deliberately ignored the Middle East until 9/11. (Their #1 priority was getting out of the ABM treaty so they could begin testing and deploying the stuff.) Then there's the Clean Air Act, Katrina, not to mention Iraq. (And I haven't even mentioned Peak Oil or greenhouse.)

      No matter how Libertarian or Progressive you want to think you are, you simply can't say that there is no distinction whatsoever between Democrats and Republicans.

      --
      The living have better things to do than to continue hating the dead.
  17. Easy by RealEstateGuy · · Score: 4, Interesting

    Buy a copy, open, find out the DVD is "broken" take back for exchange. Rinse - Repeat a few times. If everyone does this they'll fix it.

  18. ARCCOS by Anonymous Coward · · Score: 5, Informative

    These discs feature Sony's http://en.wikipedia.org/wiki/ARccOS_Protection ARCCOS, which doesn't work with some DVD players and cannot be ripped by any program under Linux.

    1. Re:ARCCOS by Kjella · · Score: 5, Insightful

      You got to love how it comes full circle - disks with corrupt sectors? This reminds me of some floppy protection schemes from the 1980s. Also how the page lists half a dozen tools that'll get around it. If there's one thing worse than DRM, it's when they try to "fix" a broken system by making non-standard discs which break normal players while the patching tools get updated to work around it. Same thing with the "CDs" which don't play in CD players. The cat is out of the bag. The horse has left the barn. The genie is out of the bottle. The referee has blown the whistle. The fat lady has sung. He's dead, Jim. You're flogging a dead horse. Are there any more ways to say it? It's OVER. Get some therapy for your denial issues and let it be.

      --
      Live today, because you never know what tomorrow brings
    2. Re:ARCCOS by ScrewMaster · · Score: 3, Insightful

      It's a matter of degree. CSS encryption, for example, really didn't have much impact on ordinary users of the DVD. The discs played and the encryption stopped the vast majority of people trying to copy the media using ordinary copy programs. Frankly, I believe that's all CSS was ever meant to achieve, and it did. They knew that sooner or later it would get broken and you know what? It was broken, and Joe Average still hasn't a clue how to copy that disc he just bought or rented so it's still doing its job. Many seem to count CSS as a failure the moment DVD Jon figured it out, but the fact of the matter is that CSS was a success and still is to this very day.

      The problem is not so much the DRM (bad as it is) but that in their neverending quest to prevent copyright infringement (pardon me, "theft of their intellectual property") they've begun to deny legitimate purchasers of their product the ability to actually use that for which they plunked down good money. Oh, I'm sure Sony figured out well in advance that some number of purchasers would get screwed, but decided that the risk was acceptable. I guarantee it won't be acceptable to me, if I ever mistakenly happen to buy a Sony Pictures DVD.

      This has got to run afoul of more than a few laws, and it sure as hell isn't a good way to run a business.

      --
      The higher the technology, the sharper that two-edged sword.
    3. Re:ARCCOS by Tack · · Score: 3, Informative

      ... which doesn't work with some DVD players and cannot be ripped by any program under Linux.

      This isn't quite true, at least for certain definitions of "ripped." I know someone (not me of course) who initially had troubles dd'ing a Greys Anatomy DVD (damaged by ARccOS) but had no problems ripping the tracks individually using mplayer (i.e. mplayer dvd://1 -dumpstream -dumpfile 1.mpg). I'm sure mencoder would have worked fine too, for transcoding.

  19. Re:Stranger than Fiction by Original+Replica · · Score: 4, Interesting

    the gf made me download the movie,

    I wonder, honestly, what the legal status of your download is. You paid for a copy of the movie, you now have a copy of the movie, but an unauthorized format was used when the authorized format failed.

    --
    We are all just people.
  20. Re:Stranger than Fiction by larry+bagina · · Score: 5, Funny

    You've got a girlfriend?

    Stranger than fiction, indeed!

    --
    Do you even lift?

    These aren't the 'roids you're looking for.

  21. Fancy a laugh by theeddie55 · · Score: 5, Funny

    Ive got casino royale and having read this decided to try it on all the dvd players in my house (i live in a student house of computer scientists and engineers) so having tried it on going on for a dozen different players, the only player ive found that wont play it is a... guess which manufacturer (for those who dont want to play, its sony)

  22. Not quite, I know all about this one. by apodyopsis · · Score: 3, Insightful

    True Philips did state that any CD that did not conform to the Red Book specification exactly could not use the CD logo, but the response from the music industry was less then thrilling. They reply was basically "so what?" - the argument was that if it was 12cm wide and shiny people would put in their player anyhow, and they did.

    Copy Protection on audio CDs was always a less than satisfactory method anyhow - relying on part Orange Book multi session TOCs with looping or non-existent sessions or degraded EFM, interleave or error correction (of course Red Book players would ignore such things and data players would kill the audio or disc). What has killed audio copy protection is market forces, some labels have already dropped it and others look to be doing the same.

    Conventional CD audio player (Red Book) are largely removed from the market, nowadays all CD player also play MP3 - in other words they are data CD players (Orange Book) in order to read the ISO9660 or UDF format and hence read the MP3 files. When this shift happened - we started dropping classic audio systems from the CD players we made in about 2002, and the market took a few years to follow - the industry suddenly found that a *very* large percentage of the hardware could not play their discs so the copy protection was dropped. That and the fact it was massively unpopular.

    I remember sitting in lectures from the IPFI when they clearly stated that the CD patents from Philips would expire some day and people did not give a damn about the logo or not. The IPFI certainly did not, and as long as Philips got the license money neither did they. Certainly CD copy protection never made the job of building CE audio equipment any harder - we ignored it largely.

    Now we have the same again, as Sony has changed the format of the DVD system slightly for *enhanced* copy protection - there is a slight difference as they also have patents on DVD as well as Philips and others. There are only a few things that can happen here :-

    1. The people who make DVD systems will alter their FW and that takes a while to reach the market - but (trust me on this) the teams involved in most firms have had sample discs with encoding on for quite some time.

    2. Market forces will force Sony into a humiliating reverse *if* sufficient publicity and bad press can be generated. What is takes is a very large number of bad tempered people and some media backing. I would be confident that Sony has tested this new system on a wide variety of player to get a feel for the market first.

    3. The number of players that refuse to play them will be small enough that the MPAA/Sony/Others will be able to railroad in this change over a year or so (after all some people will assume that their player is fucked and just get another cheap one) - but as the hackers of this world have a formidable reputation for cracking these things in a week or so the status will largely return to normal in due course.

    1. Re:Not quite, I know all about this one. by InterestingX · · Score: 3, Funny

      if it was 12cm wide and shiny people would put in their player anyhow

      That describes my 2 year old to the tee. You'd be surprised what we find in the VCR slot also.

  23. Re:Xine by Lord+Apathy · · Score: 4, Interesting

    Did you report the dvd's as defective? It should be plan that if they do not play in a stand alone dvd when all other dvds to that they are defective. When you rent/buy these disk and they do not work simply return them as defective. Once walmart gets a stack of these fucker a mile high they will smack down sony nice and good.

    As evil as walmart is sometimes being the 10,000 pound gorilla does have it's uses.

    --

    Supporting World Peace Through Nuclear Pacification

  24. The best comment from the blog entry by ween14 · · Score: 5, Interesting
    I love this quote right at the top of the entry about Sony:

    they have in fact made their latest releases unplayable on some DVD players, including my Sony DVP-CX995V DVD player. I don't think we even need another sign of the incompetence of Sony then the fact that they break their own hardware with their ill-conceived protection mechanisms. Obviously Sony divisions no longer talk to one another about what they are doing. This is a shame considering that communication between units was how Sony invented one of their most profitable items ever...the Walkman.

    left hand: make decent hardware...Profit!
    right hand: break hardware made by left hand...don't tell left hand about it....Profit?
    --
    Java has no friends.
  25. That's the problem by rolfwind · · Score: 4, Insightful

    It shouldn't be called a "new type of DVD" nor sold as such.

    Maybe I'm wrong, but like some "CDs" in the past that incorporated some copy protection and couldn't carry the CD logo/seal any longer on the cover, wouldn't the same thing apply here? Can Sony legimitately still call this thing a DVD anymore without being sued for fraud?

    1. Re:That's the problem by EvanED · · Score: 5, Informative

      Maybe I'm wrong, but like some "CDs" in the past that incorporated some copy protection and couldn't carry the CD logo/seal any longer on the cover, wouldn't the same thing apply here? Can Sony legimitately still call this thing a DVD anymore without being sued for fraud?

      Perhaps the DVD-Video logo, but it's still a DVD. You can get software on DVDs. You can't play them in your video player, but they are still DVDs.

      Actually, it's the same thing with CDs. CDs with copy protection are still CDs; they just can't carry the CDDA (CD Digital Audio) logo.

    2. Re:That's the problem by Splab · · Score: 3, Insightful

      Don't know about the general population, but I had no idea about that until people mentioned it here on slashdot. The CDs are in the CD part of the store, then I assume it is a CD. Same goes for DVDs.

    3. Re:That's the problem by Danse · · Score: 4, Informative

      Don't know about the general population, but I had no idea about that until people mentioned it here on slashdot. The CDs are in the CD part of the store, then I assume it is a CD. Same goes for DVDs.

      And that's what they want you to think. And it's understandable if people don't know all the guidelines that go into those logos. However, the bottom line is that if you buy a DVD and it doesn't play in your player, you should return it and demand your money back. Let the stores deal with the manufacturers.
      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    4. Re:That's the problem by Guppy06 · · Score: 4, Interesting

      "but like some "CDs" in the past that incorporated some copy protection and couldn't carry the CD logo/seal any longer on the cover"

      "Some?" A pseudorandom sample of CDs inspected at some local big-name stores that sell CDs have produced no CD audio logos that I could find. These newfangled "FBI warnings" seem to have taken their place.

    5. Re:That's the problem by debrain · · Score: 4, Informative


      Perhaps the DVD-Video logo, but it's still a DVD. You can get software on DVDs. You can't play them in your video player, but they are still DVDs.

      Actually, it's the same thing with CDs. CDs with copy protection are still CDs; they just can't carry the CDDA (CD Digital Audio) logo.

      Not according to the Red Book standard.

      There are a couple avenues of consumer remedy for buying one of these non-standard discs. First, warranties. When you purchase a CD or something purporting to be a CD, then its failure is a breach of general warranty for fitness. Second, if "CD" is a trademark, then selling a CD-like device as-if it were a CD can violate the trademark, and the trademark holder can pursue a remedy against the misrepresenter. Finally, there are statutory consumer protection acts which entitled consumers to remedies for violations of standards in product quality.

      You're right to say that, colloquially, a CD with copy protection is still a CD. It serves the same purpose, looks the same, and often functions in the exact same way as a "true" CD. However, a CD-like disc with copy protection is legally distinct from a CD as "Compact Disc" in terms of the warranty for fitness, trademark holder rights, and consumer protection laws.

      YMMV. :)

    6. Re:That's the problem by rainman_bc · · Score: 4, Interesting

      Second, if "CD" is a trademark, then selling a CD-like device as-if it were a CD can violate the trademark, and the trademark holder can pursue a remedy against the misrepresenter

      What's troublesome here is that Sony and Phillips that established the red book standard. Now if Sony holds that trademark, along with Phillips, it might be a bit tricky for Sony to sue themselves.

      That's why the market should be deathly afraid of a Blue-Ray DVD victory. It'll mean that Sony will control the standard and move it around as it suits Sony. Amongst other reasons that is. It might certainly be [slightly] more superior than HD-DVD, although who's eyes can tell?

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    7. Re:That's the problem by bazorg · · Score: 4, Insightful
      Can Sony legimitately still call this thing a DVD anymore without being sued for fraud?

      IMHO this should be dealt with the other way around. Instead of preventing companies from labeling these discs as DVD/CD/whatever, they should be forced to tag the boxes with "CONTAINS DRM", "Content is remotely managed by $CompanyName", "Contains rootkit by Sony", etc. This is a matter of consumer rights, not just distributors' rights. The consumer should be made aware of how the device is meant to work and hopefully a standard set of consumer warnings and advisories should foster the much needed discussion on the fairness of these distributors' tools.

  26. Funny story... by wilgibson · · Score: 3, Funny

    I hadn't heard about this until the story was put up on here. I had borrowed Stranger Than Fiction a few weeks back from a friend, and watched it on my old PS2(2nd gen, not slimline). My sister wanted to watch it so he said I could give it to her. I was talking about this tonight at dinner and she mentioned it wouldn't play on here Sony Vaio at all. She had to try two other players in her house before finding one it would work on. neither of which were Sony.

  27. Nice way to blow it by Triv · · Score: 3, Interesting

    I grabbed a torrent of Casino Royale a few days ago because it came up in conversation with some friends, and really liked it, liked it enough for me to buy it the next time I was near a video store - I wanted the better picture quality, and the extra features, and to free up the space on my drive. Now that I know it's copyright protected to the point of being unplayable? Sorry Sony; you just lost my twenty bucks. Sucks to be you.

    Triv

  28. Re:Xine by bigbigbison · · Score: 4, Insightful

    Complaining to Wal-Mart is exactly the right thing. Piss off a few consumers and they will just ignore it. Piss off Wal-Mart and the movie companies will listen.

    --
    http://www.popularculturegaming.com -- my blog about the culture of videogame players
  29. What did you expect from Sony? by Whuffo · · Score: 3, Insightful
    After the great rootkit incident it should have been obvious to any observer that Sony didn't give a damn about what their customers thought. Folks with a good memory should also remember the "We'll firewall it at your PC" statement from Sony.

    Sure, they got their fingers burned a little over the rootkit debacle - but they aren't sorry about it, nor have they changed their direction. Expect more outrages from this corporation that has already "jumped the shark".

    What can us as consumers do? It's simple; just say NO to anything from Sony. If you'd been doing that since the rootkit, you wouldn't be bothered with these defective DVDs or their future mistakes. All they look at is their bottom line, and the only thing they'll pay attention to is when that bottom line suffers; quit buying their crap and they'll pay attention.

  30. Re:I have to solution! by Matt+Perry · · Score: 3, Insightful

    Isn't that easier then screwing around with a stupid broken DVD?
    I think the easier thing is to stop buying their products and stop watching their movies. There are plenty of other companies vying for your entertainment dollars that aren't trying to make your life more difficult.
    --
    Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
  31. Re:ARCCOS, use dd_rescue by Fallen+Kell · · Score: 3, Interesting

    You need to use dd_rescue instead. This version of dd basically ignores the errors and was initially intended to be used to recover data from failing or failed disks. You can tell dd_rescue to null load the "bad" data areas.

    --
    We were all warned a long time ago that MS products sucked, remember the Magic 8 Ball said, "Outlook not so good"
  32. Sony electronics actually rather quite sucks by arrianus · · Score: 4, Insightful

    Sony Electronics has gone down the tubes in the past decade or so (it started a while before that -- old school Sony TVs and CRTs had a full metal Faraday cage around the tube, and touches like that went sometime before then). Nowadays, Sony electronics is mostly living off of the reputation it developed up through the 80s or 90s, when it delivered truly exceptional quality products at a high premium. Sony still charges a premium (albeit a smaller one), while delivering mostly sub-par products.

    The Sony laptops are light and attractive, but almost universally have mechanical problems (hinges and latches break). The MP3 players are a disaster. A relative bought one, and it wouldn't play MP3s -- he had to convert music into Sony's proprietary atrak format before it worked. He returned it and bought an iRiver. The headphones give reasonable (but not exceptional) audio quality for the price, but generally break after about 3 months of use. Cameras have nice imagers, mechanically filmy (but not horrible), but as with most Sony, try to force you into a proprietary, incompatible, overpriced technology stack with MemoryStick. PS3 was an unqualified disaster. Home audio equipment is okay, but suboptimal on the price/performance curve (e.g. Kenwood generally has better-sounding, better-quality equipment for the same price in my price range).

    I also really, really, really hate the attempted "synergy." If you want the PS3, you need to pay for Blu-ray. Everything you buy will use MemoryStick, and where possible, use proprietary cables, plugs, and formats to try to lock you in to buy other Sony products, and not work well with non-Sony products.

  33. What's so bad about that? by Manchot · · Score: 4, Funny

    It shouldn't be that hard to undo ARCCOS: just run it through COS!

  34. Even more powerful by EmbeddedJanitor · · Score: 3, Insightful
    Lots of returns to Sony will hurt Sony's profits and piss off the shareholders.

    Pissed off share holders, particularly those who might have personally encountered the DVD problem, are a very nasty bunch to deal with. They cause heads to roll when voting for new board members etc.

    --
    Engineering is the art of compromise.
  35. Consumer Math by cgenman · · Score: 4, Insightful

    Let's say that the average consumer is looking at investing in a movie, but knows there is a 1 out of 10 chance that they're wasting their money. There is now a looming doubt if the thing will play at all. It may be a small doubt, but any transaction cost is real. Let's then say that 1 out of 10 decide not to buy, and instead... well, it really doesn't matter what instead, as Sony has already lost their money.

    Let's also say that the average pirate is looking to change their ways, and is now out of college and making enough money to support paying for movies. Their incentive to do so is threat of legal persecution and, more significantly, a moral imperitive to support artists that they care about. Now, suddenly, on the other side of the equation is this looming doubt over whether the thing will work at all. If the scales had tipped one way earlier, this might just be enough to tip them the other way.

    So in other words, Sony has succeeded in alienating a section of their customer base, prevented another section from becoming legal customers, and all the while (judging by the wide availability of pirated copies of the movies mentioned) had zero effect on the piracy of their movies.

    Brilliant. Is it time to put Sony to bed with SCO yet?

    1. Re:Consumer Math by WeeBit · · Score: 5, Funny

      Brilliant. Is it time to put Sony to bed with SCO yet? Hell NO, we don't need those two making babies!
    2. Re:Consumer Math by Perseid · · Score: 4, Funny

      The SCOny version of UNIX would come with the rootkits preinstalled.

    3. Re:Consumer Math by myxiplx · · Score: 4, Insightful

      Even better, the average consumer buys one of these but it won't play on their DVD player. They don't pirate movies, and know nothing about the technology, but when they go back to Amazon they read about all these other people having problems, and find out that some people have been able to watch the movie by downloading a 'torrent'.

      So, they fix the problem themselves by downloading it. Now, what do you think that customer is going to do the next time they want a movie?

      WTG Sony, you've just educated another customer in the benefits of piracy...

  36. Sony's PR department is better than yours by bberens · · Score: 4, Insightful

    Sony will say that because of big bad rippers they had to update the security. The ones who will look bad in the media are the rippers. Sony knows damn good and well that this will barely cause a hiccup in illegal copying of DVDs. What it does is give them an opportunity to demonize the copiers. Remember, the media giants who own the news outlets? Well, they care about their digial rights and copyright as well. They WILL NOT come out in favor of the consumer on this. You'll see.

    --
    Check out my lame java blog at www.javachopshop.com
  37. Are political nihilists also bad programmers? by Dster76 · · Score: 4, Insightful

    I wish I had mod points for you, buddy.

    Anyone remember this article about bugs and programming?

    Committing the "black or white fallacy" is destructive everywhere, both in politics and programming. Saying that there's no difference between Democrats and Republicans because they're both politicians is good for one thing:

    letting smug, lazy cynics feel somehow that by not doing anything, they're intellectually superior.

    All that makes you is a part of the problem.