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Comcast To Cap Data Transfers At 250 GB In October

JagsLive writes with this story from PC Magazine: "Comcast has confirmed that all residential customers will be subject to a 250 gigabyte per month data limit starting October 1. 'This is the same system we have in place today,' Comcast wrote in an amendment to its acceptable use policy. 'The only difference is that we will now provide a limit by which a customer may be contacted.' The cable provider insisted that 250 GB is "an extremely large amount of data, much more than a typical residential customer uses on a monthly basis. ... As part of our pre-existing policy, we will continue to contact the top users of our high-speed Internet service and ask them to curb their usage,' Comcast said Thursday. 'If a customer uses more than 250 GB and is one of the top users of our service, he or she may be contacted by Comcast to notify them of excessive use,' according to the AUP."

164 of 939 comments (clear)

  1. So much for unlimited internet by ericspinder · · Score: 4, Funny

    Looks like I got fios just in time

    --
    The grass is only greener, if you don't take care of your own lawn.
    1. Re:So much for unlimited internet by lysergic.acid · · Score: 4, Insightful

      yea, that's why my kitchen and bathroom faucets stop working if i use more than 250 gallons of water a month...

      it's not hard to calculate how much bandwidth the average user requires each month and then take that amount * the number of subscribers you have, and make sure that your capabilities can match that level of traffic. of course, this doesn't work if you oversell and _advertise your service as "unlimited"_.

    2. Re:So much for unlimited internet by ohxten · · Score: 2, Funny

      Just give it some time...

      --
      Need an automatic screenshot taker? Try here.
    3. Re:So much for unlimited internet by 172pilot · · Score: 5, Interesting

      At first glance, I thought I'd use this as a reason to continue my comcast bashing, but come on guys.. really? For a basic level of residential service, 250 gigs per month isn't that bad... 2 full length movies per day basically... I bet their top 1% of users dont use half of that on average.. And, this is a GOOD thing from the point of view that the "Excessive use policy" now has a defined cap, and you know what to avoid to stay off the "bad boy list".. Much better than arbitrarily getting a letter or phonecall just because they see you as a torrent user, therefore you MUST be bad... -Steve

      --
      -Steve Tired of voting for the "lesser of two evils?" Come talk about it on www.bothsidesarewrong.com
    4. Re:So much for unlimited internet by lord_sarpedon · · Score: 4, Funny

      I'm going to pretend that you don't mean that. It would otherwise hurt me inside.

      --
      "Strangers have the best candy" -Me
    5. Re:So much for unlimited internet by penix1 · · Score: 4, Insightful

      For a basic level of residential service, 250 gigs per month isn't that bad... 2 full length movies per day basically... I bet their top 1% of users dont use half of that on average..

      And what about that user that wants to see 3-5 movies a day? You see, they sold the service as "unlimited" then introduced limits. So maybe they should remove the bold red 150 point "UNLIMITED" from their advertisements. It's all about truth in advertising. If you have a limit, it isn't unlimited.

      --
      This is a sig. This is only a sig. Had this been an actual sig you would have been informed where to tune for more sigs.
    6. Re:So much for unlimited internet by N!k0N · · Score: 3, Interesting

      Lets look at this from the dialup side (I know, I know none of /. readers have dialup, but it's still internet by some definition)...

      To have dialup, one needed a *dedicated* connection to their telco of choice. Granted this wasn't always on, but it was always *available* and there weren't (AFAIK) any arbitrary charges based on when one could or could not make a phone call (ie, there was no "peak" or "off-peak" charge/in network calling freebies/whatever other gimmicks). I could make one or 1000 calls a month for any varying length of time, and the telcos never complained about usage.

      Couple that dedicated line to a dedicated line into your ISP of choice, and now you've just killed *TWO* circuits in TWO seperate companies.. back in the days of widespread dialup there wasn't any bitching by telcos OR ISPs that there weren't enough phone lines or available bandwidth... even when you'd have to go through 2-5 numbers to finally get a non-busy line to dial into the ISP.

      I'll admit the number of internet connected households has exploded since the advent of the internet... but the number of households with electricity and telephones has exploded since the turn of the 20th century (with little to no bitching to the effect of 'oh noes! our can't keep up with demand' that modern ISP's seem to be saying right now...this should have ESPECIALLY been apparent in the telephone industry, before the advent of electronic phone switching and having operators connecting *EVERY* call that someone wanted to make)

      With that in mind, I'm forced to agree with everyone here who dislikes the caps involved.

    7. Re:So much for unlimited internet by NeuralAbyss · · Score: 4, Interesting

      The difference is.. the telcos bill you for each call.

      Do you want the ISPs to start billing per-megabyte? It's like any business - you advertise a maximum usage that is financially tenable for the business at a given price, with various usage assumptions factored in (time of day, contention ratio etc.), and offer that to the consumer.

      Anyone going substantially above the expectations of what you get for your money would be subject to excess charges - someone has to pay for the above-average usage.

      Granted, it's a stupid thing that American ISPs have advertised "unlimited" in the past, but there's no good reason to bitch now that they've come clean about exactly what they can handle, and what the expectations are.

      They expect $XX per month, you expect YY gigabytes per month. What's wrong with putting that down on paper rather than "uh, yeah, use as much as we consider viable.. we'll tell you when you hit it"?

      We could have unlimited internet plans.. but would everyone be willing to pay extra to expand the infrastructure?

    8. Re:So much for unlimited internet by espiesp · · Score: 2, Insightful

      And I bet if you only downloaded the same 200-400 files from the internet at exactly the same time as your neighbors every ISP on the planet would offer truely unlimited internet...

    9. Re:So much for unlimited internet by lorenlal · · Score: 3, Funny

      And that's assuming that you take summer off and a couple weeks in the winter!

      That extra 100 days gives them enough time to finish unloading that internet dump truck...

    10. Re:So much for unlimited internet by Free+the+Cowards · · Score: 2, Insightful

      And if they continue to advertise it as "unlimited" then you have a good reason to complain. Until that happens, it just makes you look like a turd. Complaining about things before people actually do them never does anything but reflect badly on the complainer.

      --
      If you mod me Overrated, you are admitting that you have no penis.
    11. Re:So much for unlimited internet by Free+the+Cowards · · Score: 3, Insightful

      How do you think broadcast/multicast from a small number of prearranged sources impacts the network differently from unicast to and from arbitrary destinations?

      --
      If you mod me Overrated, you are admitting that you have no penis.
    12. Re:So much for unlimited internet by gonzo67 · · Score: 2, Interesting

      Um....no, no they didn't. My phone package for my landline in the days of dial-up was about $25+taxes. I could call anyone in my local area (which was large, included El Paso, TX to halfway to Albuquerque, NM). If I logged into my ISP, I could spend all day on-line (especially if I were trying to download a large file/group of files) with no additional charge by the Telco.

      Same idea with my Fios...and as their advertising says "Unlimited" use, adding an arbitrary limit to my use woudl be a contract violation.

    13. Re:So much for unlimited internet by Burz · · Score: 5, Informative

      2 full length movies per day basically...

      Or about 0.5 HD movies per day, or around 0.2 if you torrent.

    14. Re:So much for unlimited internet by Enigma2175 · · Score: 4, Insightful

      yea, that's why my kitchen and bathroom faucets stop working if i use more than 250 gallons of water a month...

      I don't know how it works where you live, but in my city I pay more if I use more water. In fact, I pay much more per gallon the more I use. If you want Comcast to adopt water billing, it will be $50 for the first 250 GB, then $75 for the next 150, then $125 for the next 100.

      --

      Enigma

    15. Re:So much for unlimited internet by TooMuchToDo · · Score: 4, Insightful
      How about we look at how much bandwidth they could let people use if they didn't push 500 channels of bullshit onto people, and instead let people pull what they wanted only when they wanted over On Demand.

      The idea of television as a broadcast medium is dead (as is always-running channels). Soon, you'll pick what and when to watch a la Tivo/Hulu/Netflix Watch It Now, etc.

    16. Re:So much for unlimited internet by something_wicked_thi · · Score: 3, Insightful

      You mean like my unlimited long distance plan let's me do?

    17. Re:So much for unlimited internet by mccabem · · Score: 3, Informative

      Assuming $50/month and a 250GB cap, that's a minumum usage rate of $0.20/GB if you use all 250GB every month. The $/GB goes up higher the less you use the network.

      Think of it as metered usage with a $50 cap on the bill and a data limit that you didn't agree to.

      To me that's worth some additional Comcast bashing.

      I suspect this boils down to the cable co's chaffing at paying the monopoly telco's for their network access and they're trying to find ways to pass more of those costs down to you, the customer. (Without you, the customer, taking your business elsewhere as a result.)

      When you consider how much dark fiber (particularly, see Butters' Law) is in the ground as well as Comcast's claims (p. 24, citation 83) that last-mile bandwidth cost is not the issue, the whole bandwidth situation for consumers here in the US is absurd.

      -Matt

    18. Re:So much for unlimited internet by amnezick · · Score: 2, Funny

      of course you can check your e-mail through the plumbing system:

      http://www.google.com/tisp/install.html

      --
      mov ax,4c00h
      int 21h
    19. Re:So much for unlimited internet by Digital+End · · Score: 4, Insightful

      250gb isn't that bad guys, will only piss off like 5 people, not me, screw'em

      200gb isn't that bad guys, will only piss off like 10 people, not me, screw'em

      150gb isn't that bad guys, will only piss off like 50 people, not me, screw'em

      100gb isn't that bad guys, will only piss off like 500 people, not me, screw'em

      OMG! THEY SET THE CAP TO 50gb, As this directly effects me, since the other providers seen how they could lower the caps right along side them... I would like to ask why people are allowed to slowly wittle away at our freedoms, come everyone, join me in fighting this evil company!

      (Just woke up, no coffee, not taking the time to make the post not look like I'm being an ass, sorry man)

      --
      Beware of he who would deny you access to information, for in his heart, he dreams himself your master.
    20. Re:So much for unlimited internet by MistrBlank · · Score: 2, Interesting

      Some places (I know some areas of Pittsfield, Mass. do) provide unlimited water for a flat rate.

    21. Re:So much for unlimited internet by kimvette · · Score: 4, Interesting

      Watching QAM traffic

      If you go into the diagnostics screens of your digital cable box you can see how much traffic is transferred. Wikipedia has an OK (not great) article on QAM: http://en.wikipedia.org/wiki/Quadrature_amplitude_modulation

      They're not exactly fixed; they use different compression ratios on different channels, as you can see watching some high-def programming the clarity is sometimes no better than standard def programming because of compression artifacts (blocking, banding, etc.) and if you go into the diagnostic screens you can watch how many packets are being transferred in realtime. (They don't forbid you from going into those screens in case you were wondering - I went into them myself to gather info to report to customer support when I had my service updated and wasn't getting programming I should have access to. They just won't tell you how to go into those screens). Incidentally if you're not 100% sure which channels are actually analog and you have a newer box which gives you S/PDIF on both digital an analog channels, use the diagnostic screens to determine what the tuner is actually receiving.

      Now, there is a LOT of unique traffic; on demand programming. So, yes, there are a lot of programming streams unique to individual users at any given moment, probably most commonly weekend evenings.

      Receiver Setup

      Incidentally, when you upgrade to high def, you will definitely want to get into the receiver's diag and config screens, because your box might be recycled and be configured for a previous install for 720i, 720p, or even 480p at a previous install, or the cable tech might leave it at the default 720p setting. Just FYI.

      Bandwidth Cap

      250GB? That seems fair at first, until you consider online programming. Do you do a lot of netflix? How much bandwidth does each

      I download quite a bit, in spurts. When a new kubuntu, OpenSuSE, or CentOS release comes out, I download DVD and CD ISO images, and I seed them for a bit. That could easily be 10GB in a single day. Now, 250GB / 30 days = 8.3GB / day, just under a dual layer DVD per day. Is that fair when for the last 10 years they have been fraudulently advertising unlimited internet and surreptitiously enforcing unpublished caps?

      The Real Reason for Caps?

      I think part of the reason for the bandwidth cap rather than throttling (not blocking) the heaviest users is that they do not want you to use netflix, hulu, blockbuster, or other third-party online programming services; they want you to use theirs. I think that what they're saying publicly is just a cover to ward off any potential anti-competitive complaints. Now, let me just restate that this is my opinion (I am not stating this as fact) based on the evidence I see.

      The Solution

      Contact your local selectmen, town manager, mayor, etc. and let them know that sanctioned monopolies are a bad thing. Want to bring Comcast into check? Get your town to invite competitors so that residents have a choice between two or more cable providers. Forget Verizion and FIOS, since their TV service stinks. Get real competition.

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    22. Re:So much for unlimited internet by eudaemon · · Score: 5, Insightful

      It did mention the cap is for "residential" accounts. For another $10-$20/mo you can flip to Comcast commercial
      and voila no bandwidth caps. My guess is Comcast is going to get a flurry of "commercial" subscribers, and
      achieve what they wanted all along -- to jack up the costs of a truly unlimited account, and to cap everyone else.

    23. Re:So much for unlimited internet by Free+the+Cowards · · Score: 2, Interesting

      This seems to be one of those things that "everybody knows" but which isn't actually true. I hit up comcast.com and can't find any mention that their internet offerings are "unlimited".

      --
      If you mod me Overrated, you are admitting that you have no penis.
  2. Anybody know of a good webhost? by Underfunded · · Score: 2, Funny

    Time to find a new home for my Pr0n server. :(

  3. Which is absolutely fine by Reality+Master+201 · · Score: 5, Insightful

    Provided they tell you that up front. Not telling you and still capping your service is most charitably considered sleazy and is hopefully something they could get sued/prosecuted for.

    And what about the screwing around with P2P traffic? Are they still going to do that and pretend that they aren't?

    1. Re:Which is absolutely fine by Spy+der+Mann · · Score: 5, Insightful

      I agree... about time they finally told us what their REAL bandwidth limit is.

      Now the next step is throttling connections when they reach 80% of that limit, so that they won't exceed it (Reach 80% of that 20%, and they'll throttle it even more, and so on). Then you can pay an extra amount of money for a larger bandwidth cap, like 500GB or 1TB per month.

      Ta-da! Everybody happy.

    2. Re:Which is absolutely fine by gamefreak1450 · · Score: 2, Interesting

      Unfortunately, if they own a monopoly on your cable, then you're SOL. Get DSL or Fios, but in some areas, those aren't available! I agree, though, that it is good that they now are disclosing the limit.

    3. Re:Which is absolutely fine by chexy · · Score: 4, Interesting

      Can I have rollover Gig?

    4. Re:Which is absolutely fine by bill_mcgonigle · · Score: 2, Insightful

      And what about the screwing around with P2P traffic? Are they still going to do that and pretend that they aren't?

      No, well, not unless they can overturn the fcc order.

      I'm still suspicious though. Why aren't they monetizing this? Why not "250GB included, 0.25/GB thereafter"?

      I'd happily pay it if I needed it, wouldn't you?

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    5. Re:Which is absolutely fine by Free+the+Cowards · · Score: 5, Insightful

      Ta-da! Everybody happy.

      You must be new here!

      I'm pretty sure that there is a significant minority (majority?) on this site which absolutely will not be happy in any capacity until their internet connection is faster than their LAN, has no cap whatsoever, and is free.

      --
      If you mod me Overrated, you are admitting that you have no penis.
  4. 250 GB by pwnies · · Score: 5, Funny

    ...should be enough for anybody.

    1. Re:250 GB by pwnies · · Score: 4, Funny

      *WHOOSH*

    2. Re:250 GB by arth1 · · Score: 4, Insightful

      For now. It will probably suck in the future.

      It sucks already. If you watch one HD movie a day, you'll exceed the quota.
      Of course, Comcast wants you to watch HD movies through their expensive pay-per-view service instead of downloading them...

    3. Re:250 GB by theshowmecanuck · · Score: 3, Funny

      I was just going to Whoosh myself... smacked my forehead like a V8 soon as I clicked submit... yeah... famous Gatesism [bows head in shame]

      --
      -- I ignore anonymous replies to my comments and postings.
    4. Re:250 GB by Anonymous Coward · · Score: 3, Insightful

      ...should be enough for anybody.

      You're clueless. Don't be so gullible. This is nothing more than an attempt to get around "net neutrality" using bandwidth issues as a red herring. Comcast doesn't want Directv, Vudu, iTunes, NetFlix and the YouTubes of the world competing with their own offerings. That's what this is all about. How long will it take for a Directv customer using Directv's "On Demand" service (which uses the Internet) to reach the cap? How about a Vudu or Roku customer? What about when YouTube has high definition videos, and so on and so on?

      The Canadians ISP's made the same arguments when they instituted their caps that American ISP's are now making, then later when investigations were done, it was shown that they had no bandwidth clogging issues at all.

      I'm sure Comcast has no problem with you downloading their own video services via Comcast On Demand all day long without any limitations whatsoever.

      These kinds of caps will forever change how the Internet can be used. Don't let them do it! Lodge your complaints with your local franchise board, representatives and the FCC.

    5. Re:250 GB by skoony · · Score: 2, Interesting

      i have been wondering how much bandwidth i use a mounth listening to shoutcast via winamp? i am allso wondering since comcast hooked up wiyh nintendo for a premiem game play channel,how much more they will degrade their so called high definition channels? who knows? your not going to get what you pay for regards, mike

    6. Re:250 GB by Jafafa+Hots · · Score: 5, Insightful
      You're thinking like what you are - a slashdot reader. Meaning, a single greasy male living in someone's basement.

      Try a household with two parents and four teenage daughters like my sister's. A single HD movie worth of data in a day would mean that at least two people are at sleepovers.

      --
      This space available.
    7. Re:250 GB by Warll · · Score: 2, Informative

      I know your kidding but man I'd kill for a cap like that. Up here in western Canada most people have a 30-60Gig cap. Of course if you're with Shaw for ten extra bucks a month they'll double the up/down and raise the cap to 100 gigs but still, 250 gigs for entry level...

      Now mind you a lot more people use torrents and the like up here. In fact both the major internet providers seam to incourage the practice.

      Telus says things like: "Download huge files" "Play games and downlaod your favourite music quickly" Shaw does the same: "Ideal for those who send a lot of email, download large files such as music or TV episodes," and "Download music in seconds and full-length movies in less than 10 minutes."

    8. Re:250 GB by log0n · · Score: 2

      I'll give myself a *woosh*... I'm not quite sure where you are going with that... (the 2nd family bit)

    9. Re:250 GB by timeOday · · Score: 2, Informative

      I have been wondering how much bandwidth i use a mounth listening to shoutcast via winamp?

      Not much. Let's say you stream 128 kbps audio around the clock for 31 days. That works out to 37 gig per month, or 14.5% of the cap.

      Still, your concern is exactly what comcast fears - people worrying about it because they don't really know, and not liking that nagging feeling, and going elsewhere even though they don't use that much.

    10. Re:250 GB by timeOday · · Score: 2, Informative
      I see there is a discrepancy in our math... here is my calculation:

      128 / 8 / 2**20 * 3600 * 24 * 31 = kbps -> kBps -> GBps -> GB/hour -> GB/day -> GB->month = 40.869 GB/month

    11. Re:250 GB by Entropy98 · · Score: 2, Interesting

      You're thinking like what you are - a slashdot reader. Meaning, a single greasy male living in someone's basement.

      Try a household with two parents and four teenage daughters like my sister's. A single HD movie worth of data in a day would mean that at least two people are at sleepovers.

      Have any of these people your referring to ever downloaded a movie?
      --
      IP Address Finding

    12. Re:250 GB by dgatwood · · Score: 5, Insightful

      It sucks already. If you watch one HD movie a day, you'll exceed the quota.

      Indeed, I suspect that's why they're doing this now. Call me cynical, but my gut says this isn't about bandwidth at all.

      Services like Amazon Unbox and the iTunes Store are reducing their non-Internet (cable TV) offerings to mere commodities. By making TV shows available for immediate purchase instead of having to wait a year for them to come out on DVD, many people are realizing they really don't need cable TV. Worse for Comcast, many find that they would pay less per month to buy a season pass for the shows and own the recordings instead of only being allowed to time shift them for a limited period of time.

      Add to that the impact that online movie download services (Unbox, iTS, NetFlix, etc.) have on pay per view movies, and you'll quickly understand that this has virtually nothing to do with their bandwidth costs or preserving quality of service for other users and everything to do with anticompetitive price fixing and consumer lock-in....

      Make no mistake, if bandwidth were the culprit, the would be charging based on how much traffic came in from off-network sites, not for all traffic across the board. They would be in favor of P2P and would be encouraging services like Unbox and iTS to use P2P designs to maximize the efficiency of customer delivery. Instead, they're deliberately creating barriers to scare people away from obtaining TV and movie content from anyone but them.

      Here's hoping the next administration lets the antitrust lawsuits fly against Comcast and their ilk.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    13. Re:250 GB by Jeremy+Erwin · · Score: 3, Insightful

      Downloading a movie need not be a obscure, shady business contingent upon tweaking mysterious internet ports and poking holes in your firewall. It can be as simple as turning on a box, navigating a menu, and selecting something that piques your interest.

    14. Re:250 GB by mattack2 · · Score: 3, Informative

      Famous *apocryphal* Gatesism.

    15. Re:250 GB by JLennox · · Score: 3, Informative

      A single 720p DVD5 x264 is at 4.7GB. 4.7GB by 31 days is 145.7 GB. Not following.

    16. Re:250 GB by arth1 · · Score: 3, Insightful

      A single 720p DVD5 x264 is at 4.7GB

      That's not HD quality, any more than a DivX-compressed movie on CD is DVD quality. It's comparable to what the cable companies send you as "HD", which is a far cry from what's on a Blu-Ray disk, much like their regular 480i content is a far cry from DVD quality, or the "digital movies" which the movie companies now show not being anywhere near physical movies in display quality.

      Let the users choose their own quality, not the internet provider.

    17. Re:250 GB by A+beautiful+mind · · Score: 2, Interesting

      Uptime: 46 days, 15:09:03
      Video: Data Transferred (Sent/Received) [MB/GB]: 395,20 / 522,76
      Internet: Data Transferred (Sent/Received) [GB/GB]: 17,38 / 105,68

      That's the traffic statistics from my home gateway. The former data transfer amount refers to digital television, the latter to what my household uses for our internet needs. The digital tv is not turned on at all that much and it's mostly not high def.

      Yeah, I wouldn't probably use 250GB for my regular internet usage, but I could damn well conceive subscribing to digital television with my ISP only providing the bandwidth and another company providing the service over my internet line. Lawmakers would want to encourage decoupling things like this, because it prevents monopolies.

      So yeah, in the digital era you can easily use at least 350GB per every month, just so that someone watches the TV.

      --
      It takes a man to suffer ignorance and smile
      Be yourself no matter what they say
    18. Re:250 GB by ColdSam · · Score: 2, Informative

      I'll go out on a limb and assume this is a serious question.

      Netflix, for one.

  5. Okay folks by LWATCDR · · Score: 5, Insightful

    I want my FIOS.
    I want congress to SMACK THE TELCOS HARD. They have been collecting Billions of dollars in fees to provide Broadband and have delivered nothing.
    I want the money paid back with interest NOW!

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    1. Re:Okay folks by collywally · · Score: 4, Informative
    2. Re:Okay folks by Brain+Damaged+Bogan · · Score: 5, Interesting

      you are complaining about 250Gb?!? jeez, In Aus I have to pay $120/month (~$100US) for 25gb onpeak, 40gb offpeak ( that's 65gb/month for those of you who suck at math). I WISH I was in a position to bitch about 250gb/month.

      --
      -- Sex is the antonym of pringles. Once you pop it's time to stop.
    3. Re:Okay folks by Lumpy · · Score: 4, Informative

      You forget....

      They also collected billions in TAX DOLLARS to fund the build out of their infrastructure.

      I say the Feds audit every one of them hard.

      --
      Do not look at laser with remaining good eye.
    4. Re:Okay folks by jlarocco · · Score: 4, Insightful

      I want congress to SMACK THE TELCOS HARD.

      Sigh. What you *should* want is for your local government to stop giving your ISP an unfair advantage. Then other ISPs could start providing service if they wanted to. I don't know where you live, but the reason your broadband options suck is almost certainly the fault of your local government, and not some evil plot by the ISPs. Your local government being stupid isn't a problem for Congress. But hey, maybe you're right and there's really nothing the Internet Service Providers want more than to *not* sell you internet access.

      They have been collecting Billions of dollars in fees to provide Broadband and have delivered nothing.
      I want the money paid back with interest NOW!

      What? They're obviously delivering the internet service you agreed to buy, otherwise you wouldn't be posting on Slashdot right now, amirite?

      Oh, and by the way, once you give your money to a company in exchange for goods or services, it's not your money anymore. You don't get a say in what that money gets spent on, it belongs to the company you gave it to. Just like your employer doesn't get to tell you what you can spend your money on after they pay you.

      How does this bullshit get modded "Insightful"?

    5. Re:Okay folks by Chandon+Seldon · · Score: 4, Insightful

      There are two indecent issues here.

      First, you are absolutely correct that a local-government granted monopoly is probably one of the major sources of any individual's current ISP selection woes.

      But there's also a second issue, as described here. It's hard to describe the issue in a way that doesn't sound radically biased, but the simple fact of the matter is that the telecom companies committed to deploying massive fiber networks and managed to squirm out of it (mostly thorough regulator-capture).

      So this isn't just a local government failure. It's also a massive federal government failure, from which there is perfectly good reason for US residents to feel cheated out of decent speed data infrastructure.

      --
      -- The act of censorship is always worse than whatever is being censored. Always.
  6. Just get a business acct... by cayenne8 · · Score: 5, Informative
    I'm sure comcast offers a business connection. I have one from Cox...great service...low level SLA, quick response (they call ME back after I leave a msg if a live person doesn't answer). You get static IP address(es), no limits...no blocked ports....etc.

    And hell, if you're a little devious...those connections will run fine split into a MythTV box with an analog card, to get all of extended basic, and if you split that off into a HDHomerun...you can scan and get all the unencrypted QAM Digital and HD channels out there.

    At least..so I hear. Anyway, that should more than compensate for a slightly higher monthly fee for internet service....

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    1. Re:Just get a business acct... by cayenne8 · · Score: 3, Interesting
      "I just wanted to thank you, your mention of HDHomerun was the first time I had seen a box which can handle QAM signals. Had I heard about this a month ago, I might be using it right now instead of the box from Cox."

      Oh man..it isn't too late...go for it!!

      You can drop the cable box...just do a myth project...

      Seriously, the HDHomerun is a GREAT item, and works great. It works and is easy with the guides out there. I used Gentoo to set up my mythbox...and it was easy following the Silicon dust and Gentoo Wiki pages.

      It works with OTA, and QAM...you can use the two tuners in it either split OTA and QAM, or both QAM or both OTA...great product. Give it a try, and bypass the cable box.

      That and a fun thing I've found is...it picks up the channels used for OnDemand...fun to see what other people are watching at night....

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  7. $150 a month isn't so bad, really by slaker · · Score: 4, Informative

    Much as I hate it, I'd rather spend the money on a Comcast Business connection than worry about whether or not I'm getting close to some artificial cap.

    I FTP things in and out of my apartment all the damned time, including backup image files and the like, let alone dealing with torrents or streaming video. I'm sure I transfer more than 10GB a day.

    Disgusting as it is, I don't have any other high speed alternative.

    --
    -- I wanna decide who lives and who dies - Crow T. Robot, MST3K
    1. Re:$150 a month isn't so bad, really by WDot · · Score: 2, Funny

      Much as I hate it, I'd rather spend the money on a Comcast Business connection than worry about whether or not I'm getting close to some artificial cap.

      Apparently Comcast made quite the shrewd business move just now.

  8. Boiling a Lobster by 19thNervousBreakdown · · Score: 5, Insightful

    I believe the plan is, this is fine now so nobody gripes. Same as it ever was, I don't notice the cap so there's effectively no cap, right?

    In 5 years, 250GB will be used up in a week. Now they're saving money, and charging you if you want any more. The thing is, that 250GB cap has been there forever. Same as it ever was, right?

    --
    <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    1. Re:Boiling a Lobster by shadow349 · · Score: 3, Informative

      I think you mean "Boiling a Frog".

    2. Re:Boiling a Lobster by 19thNervousBreakdown · · Score: 2, Funny

      Er, yeah. A lobster'd be the exact opposite of the point I was trying to make, huh?

      --
      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
  9. About Time by Orphaze · · Score: 5, Insightful

    I'm actually oddly happy about this. I was contacted in the past about going over the mysterious limit (I did about 400GB that month,) and since then I've been living in fear that I may go too high again and get my service cut for a year. Now that an actual known limit exists, I can easily monitor my usage accordingly via my WRT54GL flashed with Tomato.

    A 250GB limit is more than fair, and as long as it is fully disclosed in advanced, I have no problem with it. Having secret, constantly changing limits with undefined penalties for violations is not acceptable for any contractually agreed upon service.

  10. Reasonable. Now, a request... measurement. by Chairboy · · Score: 4, Insightful

    This is perfectly reasonable if they're up front about it. I have a request... I would like a method to see what my consumption so far is so I can plan appropriately.

  11. Re:Still practically unlimited for most by geekoid · · Score: 3, Insightful

    Wait until you start downloading Blu-Ray from content delivery services.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  12. Data limit? by Renraku · · Score: 4, Interesting

    Notice that it doesn't say anything about if the 'data limit' is uploaded data or downloaded. My guess is they'll make it combined.

    Also, since there IS now a limit that can be tied with the monthly price, can we sue spammers/advertisers/etc for $.0000002 per kilobyte? I think its a very generous rate to give them, since cell phone companies like to charge $.10 per kilobyte.

    --
    Job? I don't have time to get a job! Who will sit around and bitch about being broke and unemployed then?
  13. Re:sheesh by Anonymous Coward · · Score: 2, Insightful

    O wow, you have servers that use more data than is offered for a residential cable user.

    You're retarded for even mentioning that fact. If you were running those servers on a comcast connection from your house, you'd be even more of an idiot.

    Try getting perspective. This is residential service, not a fucking datacenter.

  14. In kbps... by Nathanbp · · Score: 2, Informative

    Well, 250 GB per month averages to 771.6 kbps (Calculated as 250 billion bytes * 8 bits/byte / 30 days). Quite a bit less than the speeds they advertise.

    On the other hand, a limit laid out in is much better than one you don't know about.
    On the gripping hand, I guess Comcast just doesn't want your business if you use more than 250 GB per month?

  15. At least one good thing comes out of this... by tuaris · · Score: 2, Informative

    If any good comes out of this, it is the fact that software as a service is no longer an effective option. It's too bad for online movie rentals though, that was actually a very good idea (except for the DRM part of it.)

    --
    President/CEO Pacy World http://www.pacyworld.com
  16. Ignorant title by exp(pi*sqrt(163)) · · Score: 2, Insightful

    There's a big difference between 250GB and 250GB/month.

    --
    Doesn't it make you feel good to know that our freedoms are protected by politicans, lawyers and journalists.
  17. "Unlimited" Internet by Kneo24 · · Score: 4, Insightful

    And I'm sure Comcast will make an effort to hide that little bit of information in the fine print so you don't notice it.

    Honestly, they can't call it unlimited anymore. Unlimited has a set definition. It's not open to interpretation. If you introduce caps, or limits, well, you're giving a different service.

    It would be nice if Comcast actually did something surprising... like, you know, give a good service? That would be tits.

  18. What about ads? How about SPAM?? by tuaris · · Score: 2, Interesting

    Ads should not count towards the cap. That would be very very unfair. Caps are a bad idea, because 90% of the stuff we get is stuff we don't want.

    --
    President/CEO Pacy World http://www.pacyworld.com
    1. Re:What about ads? How about SPAM?? by BradleyUffner · · Score: 3, Funny

      everytime you connect comcast will automatically send you a 13gb highdef movie explaining the bandwidth cap.

  19. Comcast Bandwidth Cap Hits October 1? by Anonymous Coward · · Score: 5, Funny

    Well, looks like all my porn for the next 6 months is getting downloaded in September.

  20. Re:about time by AceofSpades19 · · Score: 5, Insightful

    It wouldn't ruin other peoples bandwith if they actually upgraded their infrastructure which they were given money for. If you don't have enough room for unlimited, don't sell unlimited

  21. Great sentiment... by SanityInAnarchy · · Score: 2, Insightful

    I agree with you, in general.

    However, this move looks like a positive thing. Comcast always limited you, but it was always an arbitrary amount, which you wouldn't know till they banned you for a year. More recently, they pinned it down in terms of "songs", "videos", "pictures", "emails", etc.

    This means you could conceivably sue Comcast if they raised a fuss and you were under your 250 gig limit.

    --
    Don't thank God, thank a doctor!
    1. Re:Great sentiment... by ScrewMaster · · Score: 2, Insightful

      Well, my router tracks my bandwidth usage, so now I'll know if I'm getting close. If nothing else, I guess that Comcast can't use the word "unlimited" in their marketing anymore. That's a good thing, I suppose.

      If a customer uses more than 250 GB and is one of the top users of our service, he or she may be contacted by Comcast to notify them of excessive use

      Does that mean "given notice of termination"? I wouldn't put it past Comcast to just terminate those accounts, notice or otherwise.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:Great sentiment... by maglor_83 · · Score: 3, Informative

      Likely they'll cut your speed down until the end of the month. That's what most (if not all now) ISPs do in Australia. So you can still email and surf most stuff, just no youtubing or radio streaming.

    3. Re:Great sentiment... by _xeno_ · · Score: 4, Informative

      Comcast hasn't used the word "unlimited" in ages. They don't have to, almost no one thinks in terms of "how much can I download," they just look at the speed numbers.

      Instead they just refer to their service as something vague like "always-on, high speed Internet access."

      Which is still a complete lie, based on how often my connection goes down. Sure, my modem is always-on, but whatever's at the other end sure doesn't seem to be.

      --
      You are in a maze of twisty little relative jumps, all alike.
    4. Re:Great sentiment... by Kryos · · Score: 3, Funny

      How does supply and demand work out for the free and the brave?

      We supply the money Comcast demands?

      --
      Now everybody's equal, just don't measure it. -Bad Religion
    5. Re:Great sentiment... by TikiTDO · · Score: 2, Insightful

      Something doesn't add up there:

      Solaris 10 CD pack or DVD - 4GB x 4 for each flavor
      Ubuntu 8.04 CD - 700MB x 4 assuming you got x86 and x86_64 for both server and desktop
      Drivers - 2 GB assuming you decided to apt-get a few hundred packages
      Rock Band track packs - ~500MB x 6 if you got all the packs available.

      All this adds up to 23GB. Even if you torrented all this to a 100% ratio you'd still only be below 50GB.

      Now the contribution from your normal usage is much harder to calculate I don't know how much you surf, so I will base it on my own experience. On an average day when I go around to the random news sites, web comics, hot prons, WoW, work VPN, and youtube I rack up about 450MB of download and 50MB upload. This adds up to an additional 16GB per month.

      Now unless you have 10 other people sharing your connection, or you simply neglected to mention the 50 movie torrents you have going, I would say it's time to figure out what in the world is causing your traffic to skyrocket like that.

  22. Re:About Time by Smoke2Joints · · Score: 4, Funny

    400gb? What are you downloading, the entire bible word by word in 1280x1024 bmp format?

  23. Re:Still practically unlimited for most by arth1 · · Score: 5, Interesting

    If I flood your IP address, 250 GB can disappear pretty fast, and there's really nothing you can do about it. Whether your router drops the packets or not, they'll still be counted against your quota.

    Similar if you fire up a p2p program, and download a video or game level or whatever. Once you end it, thousands of other people are still going to be sending packets to your IP address, checking whether you're back online and can share the file.
    And it gets worse -- it doesn't even have to be you. Someone else might have done heavy file sharing, and then in the periodic reassignment of IP addresses that Comcast does (to prevent people from running servers), you get that IP. And all the request traffic, which can continue at high volume for days or weeks.

    These are all weaknesses with the IP protocol, but it hardly seems fair not to have a system that takes this into consideration.

    Is this a problem? Well, according to my router, I have had 18 GB in traffic (in + out) for the month of July for one of my WAN lines. According to the provider, it's been 27 GB. That's a rather big discrepancy. At the same ratio, if your router tells you you have used 180 GB out of the 250, you won't have 70 GB to go, you will already have exceeded the quota and are subject to whatever disciplinary actions Comcast might have in place.

  24. Re:Still practically unlimited for most by gruntled · · Score: 4, Insightful

    Hmm. Would this include upload as well? I'm thinking that if you happened to have a number of highly desirable files in your P2P folder, other people grabbing a copy of your content might kick you up. Might this actually be the objective of such "reasonable" caps, to make people think twice before hosting such content?

  25. Perspective by TopSpin · · Score: 2, Interesting

    250GB/month =

    0.77Mb/s (megabits) * 24/7
    (a bit less than half a T1 running an full capacity)

    3.31 days At 7.0Mb/s and you're out.

    Not bad for cheap McInternet service, I guess...

    --
    Lurking at the bottom of the gravity well, getting old
  26. The swine ! by Anonymous Coward · · Score: 5, Funny

    How can I possibly make it through a month at 250 G? I, um, have a condition, yeah, that's it, that requires I download unlimited amounts of data from the internet. This is cause an undue hardship. As if comcast has the RIGHT to take this from me. If my connection weren't actually my neighbors, I'd SUE THEIR ASSES pronto!

    So what shall I do Slashdot? How can I get my umlimited back? Get a bigger Wifi antenna? I heard about that but what about bandwidth?

    1. Re:The swine ! by joleran · · Score: 3, Interesting
      You bring up an interesting point. What does Comcast do when the 70 year old grandma calls because she's received a message that her service is being cut off for using too much bandwidth (when it was actually her neighbors piggybacking on her unsecured wireless router).

      Not exactly the kind of press you want now, is it?

    2. Re:The swine ! by elrous0 · · Score: 2, Funny

      Just try to go on, man. Remember, it's always darkest before the dawn.

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    3. Re:The swine ! by ozbon · · Score: 3, Interesting

      Out of interest, when are you planning on watching all that?

      After all, it's hard to avoid the results from the bits you recorded - they were all over the media, etc. etc.

      And just how many hours does that 250Gb consist of? I guess you must be taking a week or two off in order to watch it all?

      --
      I say we take off and nuke it from orbit. It's the only way to be sure...
  27. seems good to me by speedtux · · Score: 3, Interesting

    The should have done this long ago, put it in the contract, and saved themselves a lot of bad press.

  28. Re:250GB/month by blanks · · Score: 2, Insightful

    I share a house with 9 people and have comcast internet. Everyone in the house is on at least some bit each day with nearly everyone knowing how to stream video/music online as well as games and such.

    250g might be good enough for a person, but it sure isn't good enough for a house/apartment with more then 1 or 2 people living in it.

  29. Re:Still practically unlimited for most by harlows_monkeys · · Score: 3, Informative

    All those examples put together won't come anywhere near 250 GB.

  30. And what of VOIP? by E-Lad · · Score: 4, Insightful

    So say you have Comcast's triple-play or some VOIP service that rides out of your house on your Comcast connection. You get cut off for one reason or another, such as exceeding this cap. Is your phone service dead, too? Better have a mobile phone if 911 needs to be called?

    1. Re:And what of VOIP? by Jah-Wren+Ryel · · Score: 5, Informative

      So say you have Comcast's triple-play or some VOIP service that rides out of your house on your Comcast connection. You get cut off for one reason or another, such as exceeding this cap. Is your phone service dead, too?

      No, Comcast's VOIP service is out-of-band from regular IP. Skype and others, yep. Funny how that works out to Comcast's benefit, eh?

      --
      When information is power, privacy is freedom.
  31. Re:About Time by Z-Knight · · Score: 2, Informative

    Are you referring to the Old Testament or the New Testament? Or both? In the Old Testament there are 593493 words so that equates to about 724 GB, and for the New Testament there are 181253 for about 221 GB so that equals about 945 GB so if he tried downloading the bible it would take him over two months. You may want to do some research. ;)

  32. Re:Only 250G? You poor oppressed dears by Free+the+Cowards · · Score: 2, Funny

    Australians and New Zealanders seem to be the only people on the planet who think that the entire world's internet connections should be as bad as theirs. Why is that?

    --
    If you mod me Overrated, you are admitting that you have no penis.
  33. More info by bconway · · Score: 4, Informative

    On the Comcast Network Management page, they note that:

    Currently, the median monthly data usage by our residential customers is approximately 2 - 3 GB.

    That puts the cap in a little more perspective, not that the 2+ TB/mo users will think it's reasonable.

    --
    Interested in open source engine management for your Subaru?
    1. Re:More info by JackassJedi · · Score: 2, Interesting

      I hope my ISP doesn't get the same idea. I live in germany, and the biggest cable provider here (Kabel Deutschland) is also known for very similar tactics (warning letters to users because of exceeding an unknown quota, throttling bittorrent).

      The only difference is with my 30mbps connection i can download around 316GB a day. Now, i don't do that but the faster the connection the bigger the risk of exceeding some quotas..

      --
      Power corrupts the few, while weakness corrupts the many.
    2. Re:More info by rtechie · · Score: 4, Interesting

      This is a lie.

      The reality is that a large number of accounts, say 15%, aren't registering any bandwidth at all. Comcast is real screwy when it comes to canceling, moving, or enabling service. Every time I have had to change service I had to contact them multiple times and was overcharged each time. They will charge you for service before it is installed. I know from insiders at the company that this is deliberate.

      Another 25% are using the modems in USB mode which throttles their bandwidth to about 1 megabit or they are using very old computers or equipment which slows their connection. It's very difficult to go over the cap at these speeds.

      About 3-5% are maxing out their connections, usually through downloading usenet feeds and, to a lesser extent, running bittorent trackers.

      So what about the other 65%? I seriously doubt they're only downloading 85 MB per day. That's a handful of flash videos. I suspect it more in the 2-3 GB PER DAY range, or about 90GB per month. And it's rapidly going up.

      This is headed for another FCC dust-up because I'm CERTAIN that Comcast is going to exclude their VoIP and their video download service (Comcast is partnered with Hulu) from this cap.

  34. Here come the "In Australia..." posts by QCompson · · Score: 5, Insightful

    you are complaining about 250Gb?!? jeez, In Aus I have to pay $120/month (~$100US) for 25gb onpeak, 40gb offpeak ( that's 65gb/month for those of you who suck at math). I WISH I was in a position to bitch about 250gb/month.

    Here we go... here come the Australians who inevitably pop into internet usage cap threads with their "In Australia we pay $500 a day for 10 mb up and down transfer... you should be happy with the restrictions your ISP is placing on you."

    Dammit Australia, just because you have crap internet, the rest of the world shouldn't have to accept it!

    1. Re:Here come the "In Australia..." posts by lennier · · Score: 5, Insightful

      "Dammit Australia, just because you have crap internet, the rest of the world shouldn't have to accept it!"

      There's a little thing called 'living within your means' which used to be considered a virtue. That's why we laugh at people who have ten times as much stuff as us and yet feel more hard done by. Grow some restraint. It'll be good for you.

      Also, if you guys have ten times as much bandwidth as us, you'll make websites loaded down with useless Flash and vidcasts which are ten times bigger, you'll write operating systems which are blithely unaware that Internet is not a free commodity for some of us and have no concept of restricting transmissions to the necessary, and we'll get locked out of the Web by all your bloat.

      So it's in our interest for broadband speeds charging regimes to be roughly the same all around the world - otherwise we end up the wrong side of the data gap.

      And it's not crap, it's metered. You don't get free all-you-can-eat electricity or petrol or food each month - why should Internet capacity be different?

      If you really want absolutely unlimited Internet with a charging regime completely uncoupled from usage, that means you want to socialise the cost of communications infrastructure. Fine, that's a valid political position and it's got some merit to it, but in that case you guys should already have free healthcare and be advocating for a Universal Basic Income.

      --
      You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
    2. Re:Here come the "In Australia..." posts by SQL+Error · · Score: 3, Insightful

      The one thing the ISPs did get right here in Oz is stating the limits up front. 'Course, some of them only did that after getting kicked around by the regulators.

      While things are still expensive here, it's definitely improving. I get 40GB peak, 110GB off-peak for $50 a month. And my ISP is giving me unlimited off-peak downloads right now, because they're doing trials for a forthcoming 500GB plan.

      Now if they could just do something about ping times... Damn you, speed of light!

    3. Re:Here come the "In Australia..." posts by shermo · · Score: 2, Informative

      And every time Australians complain about internet, someone from New Zealand pops in to complain about how much worse we have it here.

      I pay $90 a month for 10Gb connection. And it's terrible, I actually got told by support staff "Yes, we oversold our network and it's going to be crap til we upgrade it in the next few months"

      --
      Insanity: voting in the same two parties over and over again and expecting different results
    4. Re:Here come the "In Australia..." posts by innocent_white_lamb · · Score: 2, Informative

      Same in Canada. All the ISPs cap at 60GB or so.
       
      Incorrect.
       
      Sask Tel offers high speed DSL service with no cap whatsoever.
       
      Really.
       
      I've had it here for the past 7 years or so (ever since it became available in my town.)

      --
      If you're a zombie and you know it, bite your friend!
  35. Re:Goodbye Comcast, Hello FIOS by harryjohnston · · Score: 2, Insightful

    Don't get too comfortable. Unless you're willing to pay for dedicated bandwidth - very expensive - sooner or later all ISPs will have to either apply data caps or go bankrupt.

    And, of course, there'll be a snowball effect; the more ISPs offer data caps, the more heavy users the remaining ISPs will get, and the less they'll be able to afford to subsidize them.

  36. you are complaining about 250Gb?!? jeez by falconwolf · · Score: 2, Informative

    How much did Australian businesses get for building out broad band but didn't? US businesses were given billions of taxpayer dollars to build out broadband but only a few have built any at all. Verison is slowly building out FiOS, fiber to a neighborhood splitter, but not many other businesses are building out broadband. They cried they needed public money to build out broadband but did nothing with the money given to them other than pad their profits.

    Falcon

  37. a luxury problem by Racemaniac · · Score: 2, Informative

    what the hell are you complaining about -_-
    here in belgium the "unlimited" internet is 20GB/month at 45 euro/month, for 60 euro/month i think you can get 60GB/month...
    and they're also always advertising it as unlimited -_-.
    250GB/month seems a very reasonable amount of traffic, you could easily do it for a single month, but if you can keep up that rate for an entire year, i can't but wonder what the heck you're downloading, you'd have to run out of stuff to download pretty quickly!

  38. Very insightful point made in article by Crazy+Taco · · Score: 5, Informative

    Looks like I got fios just in time

    That statement actually relates well to a very insightful point made at the end of the article:

    Turner said the move highlights why the U.S. needs more "genuine broadband competition."

    You are lucky to have some genuine competition in the form of FIOS. If I could, I would switch to that in a heartbeat, even if I had to pay a relatively large installation fee (probably up to 200 dollars). Unfortunately, just about everywhere I go I'm locked down to one provider. In the tiny town of Jackson, OH, I am restricted to Time Warner Cable (another company working on a cap), and before I was transferred here I lived in Minneapolis, subject to Comcast. I suppose I could potentially get DSL, but that is so much slower than cable it almost doesn't count as competition in the broadband market, and satellite is so latency heavy it doesn't count either. That leaves cable standing alone, unless you are lucky enough to have true broadband competition through FIOS.

    In my opinion, cable providers are starting to stifle innovation and competition the same way large cell phone providers do. They see one company screwing the customers with a cap, and figure, "Hey, I can do that too! Now I can keep more money for profits instead of network upgrades." And with no competition to force changes on them, that's the way things will stay. Both cell phone companies and cable companies are able to stay the way they are because of huge barriers to entry... you can't lay another set of cable lines in every town, and it's prohibitively expensive to try to set up another nationwide cellular network. In instances like these, the government does need to step in to regulate the monopolies/oligopolies. My water company doesn't put a cap on how much I use because the government regulates that monopoly (granted, I do pay more the more I use, but if the cable companies went to that model without government intervention, it would probably be priced like the cell phone companies price text messages: 10 cents a kilobyte or something ridiculous. That's why I'm currently opposed to anything other than a flat rate from them).

    --
    Beware of bugs in the above code; I have only proved it correct, not tried it.
    1. Re:Very insightful point made in article by Babbster · · Score: 5, Informative

      Keep watching the DSL situation. When I moved into my current place, I found out that Qwest was rolling out much higher speeds. I picked up a 12-Mbps (10-Mbps actual) connection for the same price as cable service. I wish the upload speed was higher, but my downloads are moving faster than they were with cable at my last place.

    2. Re:Very insightful point made in article by walshy007 · · Score: 4, Interesting

      I suppose I could potentially get DSL, but that is so much slower than cable it almost doesn't count as competition in the broadband market

      how fast is your cable connection? with adsl every person can have a 24mbps connection, to themselves which doesn't matter how much anyone else is using it nearby.

      Cable last I checked is shared on a circuit common to at least a few households, so your mileage may vary depending on neighbours. still, if you can get faster than 24mbit on cable consistently I may consider switching from dsl to cable myself.

    3. Re:Very insightful point made in article by Anonymous Coward · · Score: 2, Informative

      jeez you americans have it good, down here in Aus the highest limits we see are 80gig, with good plan being 40gig. 1.5mbit or 24mbit, bout the only options for us, but if only we could have a 250gb limit! would be a dream come true. lol...

    4. Re:Very insightful point made in article by Tawnos · · Score: 5, Informative

      I've got the choice between Qwest (turd sandwich) and Comcast (douchenozzle). I tried Qwest for less than a week before calling Comcast and asking for an install, and I dropped Qwest the day after Comcast was installed. Even with the unknowns, the service quality difference was undeniable.

      Compare:
      Qwest charged over 50 bucks a month, required a 1 year contract (you could only cancel penalty-free within the first 30 days, I got out just in time), and had a "max speed" of 3Mbps. I was lucky to get 2Mbps. The modem was such a POS that if I refreshed servers on Steam, it would drop all connections for about 10 seconds as the buffers overflowed. I only fixed that by putting it into bridge mode and configuring my router to handle all connectivity (DD-WRT on Linksys WRT54Gv2).

      Qwest's site was often down or not working, and their tech support/customer service was nonexistant.

      Compare that to my service thus far with Comcast:
      I called up, and was told that the 6Mbps for 20 bucks a month was only for existing customers, but that they could give it to me for 25/month (plus $3 if I wanted a modem rental). Install was normally $99, but they knocked that down to $50 because I asked. When I got the modem plugged in, it had trouble synchronizing with comcast, and wasn't finishing the setup. I called tech support, and the guy didn't jerk me around at all. I explained what I'd tried, he said "sounds like you know what you're doing, since all you need is the firmware, how about I set that up for you, and I'll give you blast for free (16Mbps down, 1-2Mbps up)?"

      I thanked him, the modem came up, and the performance has been consistently good. I get about 10Mbps down, and 5 (!) up. My pings are between 10-50 (versus 60-200 on Qwest). Now that there's a hard cap, I'm even happier, because I have an official limit to monitor.

      Sure, it's not FiOS, but cable, in this area, is a hell of a lot better than DSL.

    5. Re:Very insightful point made in article by RasputinAXP · · Score: 3, Informative

      And with ADSL your connection speed is COMPLETELY dependent upon your distance from the CO, making it near-impossible for most users to get connections as fast as cable's.

    6. Re:Very insightful point made in article by Tawnos · · Score: 2, Informative

      ...28 (renting the modem for now), but it's the introductory rate. If, after 6 months, I can't get them to keep that rate, we'll see what happens. I think part of the issue is that FiOS is closing in on this area, and Comcast has to compete in a manner they don't in other areas. It's not unheard of for people here at MS (yes, I work for /.'s arch nemisis ;) ) to get the introductory rate for a couple years by calling and saying that they're not happy with the increased price and considering going to another service.

    7. Re:Very insightful point made in article by Macgrrl · · Score: 2, Interesting

      I think my account is 60Gb (30 peak, 30 off peak) monthly. The difference is that we don't yet have anyone offering streaming media like movies as a paid download.

      When I first read the 250Gb limit I thought - how the hell can you use that much in a month - our household is lucky to hit 25Gb most months with my husband obsessively checking Impornium for new feeds on an nightly basis. Then I thought about all the proposed new media distribution channels we are supposed to be adopting and realised 250 Gb has the potential to suck greatly in the not so distant future.[1]

      [1] This of course assumes that Telstra and or Optus get off their arse and install sufficient level of backbone that the local broadband network would support the level of traffic required to make pay-per-view on demand movie and TV downloads a viable business model.

      --
      Sara
      Designer, Gamer, Macgrrl in an XP World
    8. Re:Very insightful point made in article by symbolset · · Score: 4, Interesting

      My state is trying out regional broadband served by the power district. I think fiber options from all the major vendors will be coming shortly. After all, if they lose these customers they're probably gone forever.

      It's not like bandwidth costs a lot of money. If I moved closer to work I could have 100Mbps for $50/mo. Get this - my wife won't move because the area where I can get that from the power district is "too rural". So much for that density argument, eh?

      Anyway, kudos to the power districts that are willing to step up and say: "People need broadband. If you won't serve 'em, we will."

      --
      Help stamp out iliturcy.
    9. Re:Very insightful point made in article by Anti_Climax · · Score: 2, Informative

      Everyone within about 500 feet of the DSLAM can have a 24MBit connection... on ADSL2+ or VDSL... and that's provided there is enough bandwidth to support that usage from everyone. Don't delude yourself into thinking that the telcos can't and don't oversell the bandwidth behind the DSLAM.

      Sure, when cable Co's stared offering high-speed internet the bandwidth available to neighborhoods may have been limited enough to cause issues, but they've been ramping up for years. Especially in areas that aren't run by jackasses like Comcast.

      --
      Even people that believe in pre-destiny look both ways before crossing the street.
    10. Re:Very insightful point made in article by Lost+Engineer · · Score: 2, Interesting

      I think it's a ploy. If your Internet provider offers media via IP they will almost certainly exclude that media from the cap, effectively penalizing you for using other providers.

      In fact, the current model dictates that most of the "bandwidth" that could be used for Internet is used for plain old cable, including pay per view. The only thing missing here is that most US cable internet providers have no usage cap (officially at least).

    11. Re:Very insightful point made in article by Hadlock · · Score: 4, Insightful

      200ms = "relatively"?!?! No offense, but WTF are you playing, WoW or something?
       
      I'll admit I mostly play FPSes (TF2, CS:S), but as near as I can tell, anything over 80 is noticeable, 100 is pushing it, and anything above 120 noticeably affects gameplay. 200ms is almost unplayable and literally halfway to dialup pings. Once you factor in display (5+ms) mouse (5ms) and whatever internal delay on your system, it adds up quickly.
       
      When was your ping issue resolved? Mostly I call it a myth because when the Cable vs. DSL war first emerged in 2000-2001 they had to come up with some sort of downside to cable. Even 8 years ago it was "in some cases cable may..." Eight years have passed and people still spout that shit off the same way they spout off how the Corvair was "unsafe at any speed" even though GM had resolved the issue with roll bars before Nader's film made it to theaters. I suspect cable companies solved the problem with capacity long before broadband made its way to the general population.

      --
      moox. for a new generation.
    12. Re:Very insightful point made in article by mccabem · · Score: 4, Insightful

      Dude, that is the weakest (and some of the oldest) telco FUD in the broadband universe. It ought to be on Snopes if it's not already.

      If your cable company connection slows down like you say, it's over usage or inadequate bandwidth being provided just like any other network. aka bad network management practice on behalf of the network operator.

      It works the same way with DSL and your neighborhood (aka everyone within ~16,000ft/~3mi radius) DSLAM. No different at all. If the administering company doesn't maintain adequate upstream bandwidth for all concurrent users, you go slow when everyone gets online.

      If you're suggesting that cable companies run craptastic networks (even more craptastic than the monopoly telco's I mean) that's one thing....but it's not related to the technology.

      For what it's worth, I climbed on the cable internet bandwagon back in 1997 and have had cable internet service in multiple cities - usually in multiple areas of the city - and I've (knock on wood) never seen a slowdown ever. Not saying nobody has experienced this, just making the point that it's far from everyone who experiences the slowdowns you have. Sorry for your luck.

      -Matt

    13. Re:Very insightful point made in article by stephanruby · · Score: 2, Interesting

      I agree. With my DSL provider, they just doubled my speed with no fee increase, so I called them up asked for a cut in rate instead (with the previous speed). If any you guys have been on DSL for a while, you should definitely shop around, most ISPs are not as upfront at telling you that they've cut their rates and that their infrastructure is better, they would prefer that their old customers would keep on paying the old higher rates for the same speed.

    14. Re:Very insightful point made in article by packeteer · · Score: 3, Informative

      You can get up to 15mb/sec on DSL these days as long as you are within range. I realize that doesn't apply to everyone but many people can get it and dont even know about it. A lot of people dont realize that FIOS may go to 20mbit but if you get a good ISP like speakeasy you can go to 15mbit without any port blocking or throttling.

      --
      unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
    15. Re:Very insightful point made in article by bogie · · Score: 2, Insightful

      That should be illegal. 768/128 shouldn't even qualify as broadband at this point. Unless your too far from the CO 3.0/1.0 should be the baseline speed. 768/128 should be free just because you even have a phone line with company X.

      --
      If you wanna get rich, you know that payback is a bitch
    16. Re:Very insightful point made in article by u-235-sentinel · · Score: 2, Informative

      Very good comments however the thing you should be concerned about is will Concast treat you fairly when there is a problem with your usage?

      The company 'claims' they will allow you to download 250 Gigs a month. That's great! That's a hell of a lot of data to consume in a month. The question I ask is how can YOU the customer validate what your usage is?

      Concast said my family used over 300 gigs a month but when I asked to validate that number they denied my request. Even said they couldn't tell me what the unlimited limit was. What a great company.

      Their Internet and cable TV service was mostly ok over the four years my family had them. But asking customers to simply trust them?

      Sorry, most of us aren't that gullible.

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    17. Re:Very insightful point made in article by CodeBuster · · Score: 2, Informative

      The whole network over power lines has been hyped before (remember Enron? Yeah...they were in on that) but the problem has always been those pesky transformers. As far as I know there has been no solution to the stepping transformers effectively acting as filters which strip out any modulation or attempt to encode data upon the electric current running through the grid lines. Even if someone does manage to solve that problem, unless it is very cheap to implement OR requires little or no modification to existing transformers, it will not be rolled out any time soon. Power companies are notoriously cheap about upgrading transformers and transmission lines. It practically takes an Act of Congress to prod them into doing anything about upgrades because upgrades cost money that could otherwise be paid out as dividends. In fact, when regulators have allocated money in the form of higher utility taxes and fees the power companies just pocket the money instead of using it for upgrades as they promised and as the regulators intended.

    18. Re:Very insightful point made in article by RzUpAnmsCwrds · · Score: 2, Interesting

      I also live in a Comcast/Qwest market (Boulder, CO), but this market isn't nearly as competitive as the Puget Sound area (where I lived over the summer - working for MS).

      In general, I've found Comcast to be surprisingly tolerable if you know how to deal with them. Yeah, their billing system sucks. And, yeah, they gave me S-cards for my TiVo HD instead of an M-card. But they have never given me the "unplug your router" crapola.

      If you want Comcast to treat you like someone who knows what the hell they are talking about, you need to demonstrate that you know what the hell you are talking about. Being a software engineer or a competent sysadmin doesn't mean that you know shit about an HFC cable system.

      If you call up and say, "my cable modem is broken", they're going to have you go through all of the basic troubleshooting. The thing is, Comcast (and every other cable ISP) gets thousands of these calls, and many probably have nothing to do with the modem or the network.

      If, on the other hand, you call them up and say, "My upstream power level is 53dBmV", "My downstream signal to noise ratio is 25dB", or "My downstream power level is -15.5dBmV", you won't have to go through the diagnostics.

      When my upstream power level was too high (usually referred to as the modem "shouting"), I went on the support chat and told them exactly that. I was asked if the cables were tight. I said yes. The agent scheduled a technician visit, the technician came, and he put his signal analyzer on the line. Result? It appears that the line is fine, and my 2-year-old SB5100 decided to screw itself. Next step? I'm going to rent a modem from Comcast (total time: approximately 5 minutes to drop by the local office) for $3/mo and see if the problem goes away.

      Look, I don't like transfer caps. But this cap isn't really anything new. Now they're being explicit about something that they (and most ISPs) have been doing for a long time. My only concern is that in 5 years, 250GB will look woefully inadequate.

  39. Well, am I grandfathered? by Anachragnome · · Score: 5, Insightful

    Because when I signed a contract with them, it said NOTHING in regards to usage limits. To the contrary, we decided to go with Comcast specifically because it was advertised as "Unlimited".

    Are they rewriting my contract without notice? The contract says that they will notify me in writing of any changes, and thus far, have not.

  40. Re:Better than Videotron by bryce1012 · · Score: 2, Insightful

    Seriously though, you honestly can't expect more than 250 GB per month for residential service. Those of you arguing about Blu-ray transfers and GB of backup data, shut up. Get a goddamn commercial line if you're not an average consumer.

    Are you saying watching HD movies and backing up pictures/home video to Carbonite or something aren't residential activities?

    Complaining over a 250 GB cap is like complaining that you can't run a 20,000 machine data centre at home off the city's public electricity grid.

    No it's not. It's like complaining that my connection to the power grid can't support eight computers in my home, because the "average user" doesn't have eight computers. Who's to say, though, that I don't have a high-power desktop for gaming (1), a laptop for surfing, etc (2), a laptop for the wife (3), one laptop each for the kids (4, 5), one MythTV box each for the upstairs TV and the downstairs TV (6, 7), and a media server (running Windows HOME Server, not something Enterprisey) (8)?

    Sure, this is a hypothetical example, but it's not at all unreasonable. The fact that I'm not "average" doesn't mean I should need a commercial-grade connection.

  41. And a meter would be nice by CustomDesigned · · Score: 3, Interesting

    Cox tells you what the limit is (40GB/mo on my plan), but doesn't give you a meter. I don't want to be "contacted about excessive use", I want a meter like the gas gauge on my car. Fortunately, I use a linux router with vnstat so I can keep tabs, but how many home users are able to provide their own meter?

    My dad uses Wild Blue, and they provide a nice web page with a meter to check your usage. Their cap is a continuous time average over 30 days, so you don't have to wait until the end of the month for it to reset - the average bandwidth starts going down again after he finishes his Ubuntu download, and is ready for another in a few days with worrying about hitting the limit.

    1. Re:And a meter would be nice by electrostatic · · Score: 5, Insightful

      Yes indeed that would be helpful. I watch Netflix videos every night with the Roku box (like it a lot). There's no way I know of to measure my total Netflix usage. It's probably much greater than my Internet use. Comcast is my ISP and this is from the FAQ.

      How does Comcast help its customers track their usage so they can avoid exceeding the limit?

      There are many online tools customers can download and use to measure their consumption. Customers can find such tools by simply doing a Web search - for example, a search for "bandwidth meter" will provide some options. Customers using multiple PCs should just be aware that they will need to measure and combine their total monthly usage in order to identify the data usage for their entire account.

      Does not help!

      In order to enforce their 250GB limit they first have to measure it. It would seem very simple for Comcast to display the current measurement on my account page.

      I can't think of any reason they would want to hide it -- except to hide the fact that most customers are using only a few percent of what they are paying for.

    2. Re:And a meter would be nice by slash.duncan · · Score: 2, Interesting

      That's because Cox doesn't enforce their "limits", which are effectively more recommended guidelines than limits. On the newsgroups there's people using well over 100 GB/mo, month after month, supposedly subject to the same 40 GB/mo limit, that have never heard a peep from Cox. Their actual limit where they'd actually send you a letter is probably more like the 250 GB/mo announced by Comcast than the 40 GB they mention in connection with the "preferred" service tier level.

      At one point Cox DID /try/ to enforce GB caps, at that time 30 GB/mo. A number of folks on the newsgroups reported getting letters. Of course, we don't know if any were finally disconnected, but that wasn't until the 4th time, with just an email the first two times, email and snail-mail the third time, and at least threatened cutoff on the 4th... but since it only seemed to last maybe 6-8 months...

      It wasn't long after that, that widely available DSL speeds started increasing beyond the original 1.5 Mbps "DSL lite" standard, and started actually giving Cox (which at that time was either 3 or 4 Mbps, don't remember the timing exactly) some decent competition. Suddenly, nobody seemed to get the nasty warning letters any more!

      But in addition to that, at the time, Cox neither had a user trackable meter (which people pointed out they really needed if they were going to enforce, and they still don't have, but they haven't tried enforcing since then either), nor a viable upgrade path. The only possible "upgrade" they offered was switching to business service, at about twice the money for half the speed. We pointed out that wasn't an "upgrade" but rather a serious downgrade, and that at least if they were going to enforce caps, they'd be wise to offer some sort of decent upgrade path, at least.

      Low and behold, shortly thereafter, they had a real upgrade plan as well. Now, there's the premeire grade service, ~$15 more /mo, but at least arguably worth it, as the speeds are much higher as well as the (unenforced) bytecaps.

      It's unknown if it was our protests or competition; I'd like to think our protests had /something/ to do with it, tho, and Cox /has/ always seemed a bit better than Comcast in such things, but the situation since has been that the bytecap "recommendations" have been just that, recommendations, not enforced caps, and there's /actually/ a decent upgrade path from "preferred" (aka standard) to "premeire" (aka premium", and even a SOHO option between no-server residential, and full privs but much more expensive full biz service. AFAIK, the SOHO option is slightly slower than residential for the money, but comes with no bytecaps or server restrictions, tho you still have a DHCP assigned dynamic IP. (To get the static IP you need the expensive full business class service.)

      --
      Duncan
      "Every nonfree program has a lord, a master,
      and if you use the program, he is your master."
      R Stallman
  42. Alternative to caps by nick_davison · · Score: 4, Interesting

    It's still beyond me why they can't manage to offer a sliding scale...

    First 100 GB... You get at the full bandwidth.

    For each additional 50 GB, it drops by 25% of whatever it was last.

    First 100GB = 100%
    100-150GB = 75%
    150-200GB = 56%
    200-250GB = 42%
    250-300GB = 32%
    300-350GB = 24%
    350-400GB = 18%
    400-450GB = 13%
    450-500GB = 10%

    Now you've got a system where no one ever finds their connection suddenly shut off on them for the remainder of the month.

    Instead, it just keeps getting slower and slower to the point where much over 250 GB is going to have slowed so much they'd really have a hard time going much further anyway... and those 5GB movie downloads they used to get within an hour now need to run all night, if not all day and all night, and so are no longer appealing anyway.

    Though, to be fair... Funny how it's only those companies that make money by charging for the delivery of TV and movies that seem to have issues with users using the kind of bandwidth needed to get TV and movies without them.

  43. Re:Still practically unlimited for most by TubeSteak · · Score: 4, Informative

    Wait until you start downloading Blu-Ray from content delivery services.

    Blu-Ray is an optical disc format.
    It says nothing about the codec used to encode the video.

    Many early Blu-Ray discs were nothing more than high bitrate MPEG-2.
    Now everyone uses VC-1 (Microsoft) or H.264 (MPEG-4) because they are vastly more efficient.

    I think what you meant to say was "Wait until you start downloading high definition video from content delivery services."

    --
    [Fuck Beta]
    o0t!
  44. Re:250GB/month by spire3661 · · Score: 2, Interesting

    With that many users, you are well beyond a consumer grade connection. While it will work, dont complain if you go over. Nine people is well above the norm to share one connection and not to expect to pay more, or meter your use accordingly.

    --
    Good-bye
  45. Re:Only 250G? You poor oppressed dears by Free+the+Cowards · · Score: 3, Insightful

    Bandwidth is only a zero-sum game when it's at 100%. If a cable is sitting at 50%, then using more of it has an incremental cost of zero. To put it another way: each byte you use at peak time costs a whole lot, but each byte you use at off-peak time is free. This severely complicates pricing and cost analysis.

    I agree that the 250GB cap is exceedingly generous, however. Just so long as they're up-front about it and no longer try to sell this as "unlimited", I have no problem with it whatsoever.

    --
    If you mod me Overrated, you are admitting that you have no penis.
  46. Why not a 2nd service tier? by the+eric+conspiracy · · Score: 3, Insightful

    It seems to me that Comcast is looking at the long tail guys and thinking we have 5% of our users consuming 90% of out bandwidth. (Or some such thing).

    This sort of thing always happens when you sell something as "all you can eat for a dollar". Works fine when Aunt Minnie and the Canasta Club got to lunch, but not so good when the Ohio State offensive line shows up.

    Also Comcast is being hit with the prospect of having to compete with FIOS. To do so means that either have to invest lots in physical plant to achieve the same service levels as FIOS, (which is what Cablevision seems to be doing) or cut prices.

    So they think think cutting prices makes a lot of sense - most people don't need FIOS service levels. Most people will be happier with the lower price. But to cut prices they need to get rid of the long tail customers.

    I know! Let's put a use limit in place. This will piss off the long tail guys and they will move to FIOS. BRILLIANT we have just unloaded our unprofitable customers to our competition! What could be sweeter!

    PROFIT!!!

  47. No, it's not absolutely fine. by SuperBanana · · Score: 5, Insightful
    If I did my math right, it's a 7.5:1 disparity between advertised data rates and the buried-in-legal-print limit.

    250GB in a 30 day month is 8.3GB a day, 355MB/hour, ~6MB a minute, 101KB/sec.

    Or, 809kbps. On a connection which is advertised as being at least 6mbit/sec.

    It's also the beginning of the end- they'll use this to justify limits per week next. Then per day. They already have a hidden cap on uploads; they advertise a 768kbit upload limit, but if you upload at more than 384kbit/sec (the old limit) for more than about 4-5 minutes, your connection gets massively crippled, not just until you slow back down to 384kbit/sec, but until your upload drops *dramatically*. They call this "powerboost", but it's really "ripoff technique" to let them advertise one speed, but actually have another.

    You know what still gets my goat? That comcast has for more than a decade had an incredibly hostile AUP that banned any form of mailing list or discussion group hosting, yet you people only started screaming about your "rights" and network neutrality when they brought the hammer down on your precious porn and TV episodes.

    1. Re:No, it's not absolutely fine. by spir0 · · Score: 2, Insightful

      250GB in a 30 day month is 8.3GB a day, 355MB/hour, ~6MB a minute, 101KB/sec.

      Or, 809kbps. On a connection which is advertised as being at least 6mbit/sec.

      there's a difference between traffic and bandwidth.

      you will still have a bandwidth limit of 6mbit/sec, but you have a traffic limit of 250GB.

      do you think your ISP has enough bandwidth to support EVERY ONE of their users downloading balls to the wall 24x7x365? Try ringing your ISP and asking them what they would charge you for dedicated bandwidth. I bet you have a heart attack.

      --
      The reason girls and Windows users don't understand UNIX is because all the documentation is in Man files.
    2. Re:No, it's not absolutely fine. by hellwig · · Score: 5, Insightful

      Does Comcast pay for internet traffic by the gigabyte? No. Comcast, like everyone else, buys dedicated bandwidth from the major providers. What has happened here is that Comcast has severely over-sold their portion of the data lines. Their systems simply can't put up with people using the full bandwidth of their previously unlimited plans.

      What doesn't make sense is how a company that pays by bandwidth hopes to alleviate its problem by controlling traffic. I may only download 1 movie a month, but if I do it during the same hour as every other house in my neighborhood, Comcast still doesn't have the bandwidth. Comcast is using the excuse of low-bandwidth to restrict traffic, purely for profit. They won't upgrade their network to provide more bandwidth, but they'll try to charge people more to use it (I am making the obvious assumption that they will soon offer 250+ GB plans for a premium price).

      Comcasts approach to controlling bandwidth issues would be like a local government saying too many people drive too fast on the roads during rush-hour, so they decided to raise the tax on gasoline. That won't slow people down, it just means they can afford less gas, and run out 75% of the way to their destination. Those who can continue to pay the price of gas will continue to drive their Corvettes, while the rest of us take the city bus to the local library to check our email after our children downloaded too many freakin movies off our netflix account.

      --
      Eggs
      Milk
      Bread
      Cat Litter
      Soda
      ...
  48. So long as it's PER MONTH by MWoody · · Score: 3, Interesting

    A couple years ago, I decided to start watching TV on my computer instead of the TV, for no real reason besides liking my chair in the PC room better. So I started really hammering my connection with some torrents (piracy haters, note that I was still paying my full cable TV bill, so in essence I was downloading what they'd already been sending me). My Internet and television provider was Cox Communications in the San Diego area.

    I made sure to keep my torrents only running at night out of respect for neighbors on the same cable network. One morning, though, I woke up to see all my torrents dead. I went to see if google was up and was redirected to a page instructing me to call the Cox security division. I did and, after a good while on hold, was told that I'd exceeded my data cap.

    Which, being as we were in the middle of a month, was news to me. Confused, I hung up and continued more or less like I was, trying to keep the overall load down a bit with transfer caps in Azureus. A week later it happened again, exactly as before. This time, though, I demanded more of an explanation from the CSR. What I was told amazed me.

    Now, I'm not a network engineer, but I'd always assumed that the ISP could keep a pretty good watch on every connection at once. Maybe that's more infeasible than I'd thought on a cable network, but still, the rep claimed that wasn't the case. They COULD get a general idea of who was producing "too much traffic," though, and order a "watch" for that account be forwarded to the security division. Who would then, in turn, watch and record the exact amount of data coming out of that account for a period of time.

    Where it gets even stranger - and more frustrating - is that this "period of time" is totally up to them. One of my infractions was a 24 hour watch, the other around 48, and supposedly they could be up to a week or less than a day depending on how many watches they had going. They would then divide the monthly cap (a very difficult-to-find number buried in legal boilerplate deep in an old PDF on their website and actually quoted differently in two other different places) by the time they recorded and shut it down if it went over. So, say, if you got 30Gb in a 30-day month and they did a 24-hour watch, they would shut down your account if it went over 1Gb! Which to my mind makes their advertised bandwidth a complete fabrication: if you downloaded at full speed all month, you'd be several orders of magnitude over the limit. And if they're allowed to shrink the "watch" size as small as they want (nothing they said indicated that a 24-hour watch was the smallest) then you can't be confident EVER using the full speed.

    Too many of these warnings (either 3 or 5 being the magic number based on the CSR I was talking to) and they'd shut down your cable and blacklist you forever. In an area with no other Internet options outside of dialup, they basically were telling me I might have to MOVE if I did it one more time. And no, there was no way to see how much data I'd used up so far that month, but they were "working on it."

    I wish I could tell you that I angrily canceled my account and moved on. But no, I wasn't ready to move, and I wasn't ready to go to dialup. So I just stopped downloading anything over 1Gb, ever, and confining my high-tier, expensive 'net account to web surfing and games. And oh, yeah, I watched TV on the TV on my shitty couch like a good little boy. These fuckers continue to get my monthly checks to this very day. Aren't monopolies grand?

    1. Re:So long as it's PER MONTH by aaron.axvig · · Score: 2, Insightful

      So what if you are still paying for cable? Are you watching the commercials on your BitTorrent downloads?

  49. Re:99KBps by NerveGas · · Score: 3, Insightful

    Except that 100KB/s is nearly a full megabit. Ask your ISP what a full, dedicated, guaranteed 1 megabit line with full, unlimitted, uncapped usage would cost.

    --
    Oh, you're not stuck, you're just unable to let go of the onion rings.
  50. Re:Still practically unlimited for most by m85476585 · · Score: 2, Interesting

    I've seen it happen. I was temporarily living somewhere where Comcast was provided, and there was continuous activity, 24/7, trying to reach something at some port (14??). I tried powering everything off to get a new IP address, but the traffic continued. I doubt was P2P traffic, since they would give up eventually. My only guess is that there was a computer controlling a botnet on that IP address at some point, so there were thousands of zombie PCs trying to communicate with it. The internet was quite slow at times, but I don't know if it was all that traffic or congestion on the network or just Comcast having issues.

  51. Internet access in Shanghai & Beijing by grainofsand · · Score: 3, Informative

    In my apartment in Shanghai I have a 5mbit symmetrical connection that is all-you-can-eat (i.e. unlimited traffic up and down per month). This costs me RMB 150 per month or about US$22.

    Granted, there is no customer service whatsoever and when it falls over, I have to wait for the ISP (CNC) to realise and remedy.

    In Beijing I pay the same but it is only a 2mbit symmetrical service, and also uncapped.

    --
    A dream is good. A plan is better.
  52. That's 138 hours of HDTV per month. by Animats · · Score: 2, Informative

    At 4 Mb/s, 250Gb is 138 hours of HDTV per month. That's for the HDTV version of Vudu. NetFlix Roku also needs 4 MB/s. Apple TV needs 5 Mb/s in its best mode. Note that if you actually used one of those boxes that much, you'd be paying over $500 per month in video rental charges. (It's much like the iPod; filling up a large iPod with music from Apple's store would cost tens of thousands of dollars.)

    One implication of all these set-top box movie devices is that there's going to be much more pressure on DSL and cable ISPs to deliver at least 4Mb/s sustained.

  53. Re:99KBps by HeronBlademaster · · Score: 2, Funny

    I think it's funny how different everyone's numbers are. I don't really want to scroll back up and list them all, but I've seen figures ranging between 70Kbps and 1.2Mbps... I must say I'm baffled.

  54. Cable TV != Cable Internet by mccabem · · Score: 2, Insightful

    The source for your TV channels isn't a peering connection with the internet.

    That's the difference.

    I think Comcast is just being greedy though - nothing more complicated than that. Baby steps toward metered usage.

    -Matt

    1. Re:Cable TV != Cable Internet by TooMuchToDo · · Score: 4, Insightful

      I think it's time people start investigating coop/municipal fiber solutions, similar to UTOPIA in Utah. Why let Comcast control the spigot when it can be done cheaper and with a higher level of service?

  55. Comcast QAM is not reliable by SuperKendall · · Score: 2, Informative

    Comcast with QAM would be great, if it were really supported. But with my service, Comcast randomly drops channels like Bravo and Discovery channel from the set of open QAM signals for months at a time. If you try to call customer support, they say that you shouldn't be able to watch anything digital without a box from them...

    Cable QAM is a great idea, but in practice drives you to Pirate Bay. Which in the end is easier to use and produces higher quality than a digital tuner anyway, for most things.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  56. Re:Goodbye Comcast, Hello FIOS by HeronBlademaster · · Score: 2, Interesting

    People don't like to pay, period ;) But really, I can understand that. The psychological difference between paying for speed and paying for data transfer is that data transfer is a consumable commodity, but speed is not. Noone likes paying for something that can run out instead of something that does not.

  57. They DON'T advertise it as unlimited by ShinmaWa · · Score: 3, Informative

    I looked all over Comcast's website and no where -- not one place -- is their Internet service advertised as "unlimited".

    In fact, there are numerous links on several pages that take you to their terms and conditions where Comcast has a full section (Section III) entitled "Network Management and Limitations on Bandwidth Consumption". I'll grant you it doesn't say specifically "250GB" anywhere in there, but that's a lot different than the falsehood of claiming "they advertise that it is unlimited!" when they don't.

    --
    The /. Effect: Thousands of users simultaneously accessing a site to not read its content.
  58. Re:About Time by Sancho · · Score: 2, Informative

    When was the last time you saw Comcast advertising "unlimited" Internet access? Seriously. Maybe as little as 5 years ago, but I'd guess that they stopped doing it longer ago than that. For example, I couldn't find the word on their webpage from 2003: http://web.archive.org/web/20030207135808/comcast.com/Products/Internet_Details.html?LinkID=21 In fact, on my brief reading of the archived pages, I didn't see the word "unlimited" anywhere, going as far back as 1999.

    Of course, they may have been using the word in TV and print ads. I don't have an archive for that.

    Regardless, I haven't seen a broadband provider use that word in the US in a very long time, with the sole exception of cellular providers, who use 5GB and "unlimited" interchangeably when referring to their data plans.

  59. no problem if... by mwolfe38 · · Score: 2, Interesting

    They don't keep lowering the cap. 250gb this month, 200 next month, 150 the next.. Eventually they'll pull the bullshit the cell phone providers do and they'll charge per gigabyte or you pay an extra $5 a month and you get 100 gigs free, or pay $10 extra and get 250 gigs, or you can pay an extra $25 and get unlimited.. See, back in the day before text messaging was popular, I used to do text messaging for free, then the cell phone providers realized how much money they could make by charging for it.. Now at&t charges around 15 or 20 cents for every incoming and outgoing text message unless you pay extra for some bs text messaging plan. I'm all for them specifying a cap, assuming they stay honest and aren't planning on using it as a ploy to get eventually get more money on additions to a base plan

  60. calculating by goombah99 · · Score: 4, Informative

    I've noticed that my Netflix "watch instantly" simply does not work properly from 4 pm to about 10pm every day. Netflix says it appears to be comcast that is throttling things.

    a good netflix connection needs about 2.5 to 3Mb/sec. So if I watch 4 hours of netflix a night then I need 43 Gigibits of data, or roughly 5.4 Gigibytes. times 30 days is only 162 Gigabytes.

    So a 250GB cap does not seem way out of line for even substantial usage.

    What I want is for COmcast to actually deliver untrhottled bandwidth during prime time. The cap I'm fine with.

    --
    Some drink at the fountain of knowledge. Others just gargle.
    1. Re:calculating by berashith · · Score: 3, Insightful

      I have a suspicion that Comcast could solve this problem for you if you ordered PPV movies through your cable box instead of netflix movies over the modem.

      That would appear slightly anti-competitive though, so I am certain it isnt true.

  61. Calm down, 250 Gig is a lot by Antique+Geekmeister · · Score: 2, Interesting

    Let's check the numbers. 250 Gig/month means about 8 Gig/day. Divide that by a generous 86,400 seconds in a day, or round up to 100,000 seconds, and that's a constant download speed of roughly 80 Kbytes/second, every second of every day. That is quite a lot for a residential service, and it requires quite a lot of upstream infrastructure to support. It's unlikely to work well with normal web proxies, because the most likely use is Bittorrent.

    So it's completely economically reasonable to want to set a generous cap, and go after the worst residential home users and say to them "this is excessive". I'm certain their contract permits this kind of cap in the small print. Like someone at a smorgasboard who wants to bring home a shopping bag of leftovers, going over that for a residential contract is pretty ridiculous, unless you're running a big download site from your home. And if you're doing that, you should pay commercial rates.

  62. Here's a years worth of my connection data by backbyter · · Score: 2, Interesting
    For perspective, here's a years worth of my NetMeter Monthly Reports
    I mainly use the connection to work via VPN and have usual surfing habits.
    I don't download movies or participate in online games.
    There are several ISO downloads scattered throughout the totals.
    These totals are from the machine I work with daily. The other 3 machines combined have Never used more than 2 GiB in a month.

    As you can see, this is just under 300GiB for a year.
    • 2007/08 4.151 GiB
    • 2007/09 9.261 GiB
    • 2007/10 9.131 GiB
    • 2007/11 21.775 GiB
    • 2007/12 24.858 GiB
    • 2008/01 16.022 GiB
    • 2008/02 24.423 GiB
    • 2008/03 52.915 GiB
    • 2008/04 28.360 GiB
    • 2008/05 22.443 GiB
    • 2008/06 57.256 GiB
    • 2008/07 17.715 GiB
  63. Watch for exceptions to the caps. Worries me. by tlabetti · · Score: 3, Insightful

    Comcast Video on Demand and VOIP will not be part of the cap (they use a slightly different protocol). Keep an eye out to see if Comcast allows other types of data to not count towards the cap.

    For example if Comcast were to partner with Rhapsody they could say that their data would not could towards the cap. That would put other music download services at a disadvantage.

    Or, for example if Comcast were to partner with Microsoft so that XBOX DLC did not count towards the cap but Sony DLC would count. That could influence you to buy and XBOX over a PS3.

    I think it is through exceptions to their cap, via partnerships, that Comcast and other ISPs see as their way towards Access Tiering.

  64. downloaded or uploaded by BlackSnake112 · · Score: 2, Insightful

    Is this limit download only, or is streaming count as well? How much data is really transferred back and forth for those hooked on MMOs? Is the 250GB limit down AND up? Could a person who plays (say 5 hours a day weekdays, 10 hours weekends) hit this limit by just playing the game they like?

    250GB sounds like a lot until you really look at it. For desktop (even laptops now) the disk drive is bigger then 250GB to start off with. Most home desktops come with a 400GB-500GB hard drive. If they would have said 1TB that would have been better. Most regular people can hit 250GB (if streaming U-tube videos counts it is really easy to hit) but 1TB a month is out of reach for most regular people.

    Those that have the P2P going can hit 1TB quickly. Those are the people that this rule is being made for. 250GB can be hit quickly if the person watches a lot of videos online (unless streaming doesn't count in the 250GB number).

    1. Re:downloaded or uploaded by khellendros1984 · · Score: 2, Interesting

      250GB per month is roughly 100KB/s constant data transfer over the course of the entire month. Most MMOs use significantly less bandwidth than that, so that won't be a problem. Streaming is still a download...I don't see how it could *not* count in that limit...

      --
      It is pitch black. You are likely to be eaten by a grue.
    2. Re:downloaded or uploaded by gbulmash · · Score: 2, Insightful

      Think about the fact that 10 Megabits per second is 3.3 terabytes a month. That's 10 megabits of usage, 24/7. Youtube FLV files are encoded at a bitrate of around 260 kilobits, so with overhead and upstream responding, figure 300 kilobits per second. So you could be watching two YouTube videos simultaneously every second of the day, 7 days a week, and use about 192 gigabytes, still having 58 gigabytes left to download 10 DVDs, all your e-mail (including spam), and read Slashdot.

      So, that's two 24/7 Youtube streams, 10 DVDs, all your e-mail, and regular casual surfing. How will you ever live?

      As for MMOGs, the software takes care of much of the animation. You're just trading data with the server, so that's not even as much as one YouTube stream. No worries.

  65. It can be verified. by Clock+Nova · · Score: 3, Insightful

    There are ways to validate their claims. For example, my Linksys router is running the Tomato firmware, which provides a full-featured bandwidth monitor. I can get usage reports by hour, day, week, and month, as well as in real-time. It separates my usage into upstream and downstream, and gives me a combined total (which is the number that Comcast is concerned about). Now, a setup like this may be a little beyond your average websurfer, but then not many of them are likely to hit the 250 GB cap, anyway.

    So now, if they call me again (and they have already done so once) I can verify their reports of my usage. I may not be able to convince the person on the phone, and they may still decide to cut my service, but at least I'll know I was right and have a record to use against them.

    --
    There they were, sitting in the van with all those dials, and the cat was dead. -V. Marchetti, CIA
  66. Re:Still Fraud by ColdSam · · Score: 2, Insightful

    The bottom line is that they didn't tell me I'd be capped or interfered with when I ordered their package nearly 5 years ago.

    This is laughable. At that time they really promised you unlimited service at a fixed price for the lifetime of your account? Right.

    Times change, competition changes, business models change and customer demands change. Grow up and deal with it. I imagine you weren't complaining 5 years ago when you bailed on your dialup line to switch to Comcast while AOL was crying about the "fraud" that you perpetrated - "you promised you'd stay with us on our crappy dialup service forever."