iPhone App Causes Google To Shut Down SMS Service
An anonymous reader writes "A few days ago, Inner Fence released a paid iPhone app called Infinite SMS, which let iPhone users employ Google's free SMS gateway to send SMS messages without paying their service providers. The resulting surge in traffic on Google's SMS gateway forced Google to block all third-party applications from using the free SMS feature — including Google's own GTalk client."
that's what you get for abusing a free service. Happy now?
great story - free service has limits. who would have thunk it?
If you mod me down, I will become more powerful than you can imagine....
...except that inner fence have presumably sold a lot of now useless copies of their tool. So they are ahead a few bucks.
http://michaelsmith.id.au
This is great I'll be able to finish all the stuff I was supposed to do last week.
You had it. Now you don't. Does the definition of abuse really matter since it will not change people's behavior to the point there isn't a repeat.
Shai Schticks:"You don't make peace with friends, you make peace with enemies"
This kind of puts the iPhone's market share in perspective doesn't it?
See? THIS is why you can't have nice things.
AIM has let you send free text messages for ages. Is there any difference between this service and the one Google was just forced to close down?
Does Google pay for the SMS's that it sends? I can't imagine the telco's sending them for free.
I'm assuming Google was willing to fund this while they trialled and developed the service, but when the volume went up so did the costs. There would have been little (if any) incremental revenue Google raised from this extra volume - so why should they keep providing the service?
At least from within Gmail they have a chance to display ads.
Google: SMS chat is still just an experiment in the early testing stages in Gmail Labs. By the way, check out our new service Google Voice which is launching with full SMS support.
SMS is very profitable to service providers.
E.g. when developing SMS games around 2001, the raito of sent/received messages could go up to 4-5 sent by the game server / 1 sent by the user, and the provider would still buy the game.
Google's model was: enable GTalk and other programs to send SMS-es. The SMS-es are delivered to phones.
Now Google could allocate free sending quota from service providers telling them that these messages will be answered, and service providers can get their profit from the ANSWER SMS-es.
Now this where this iPhone program is dangerous to Google.
It cuts the single source of revenue from the providers: the response SMS could be also throught Google...
Just my 2 cents...
Huh? I don't know how it's set up in the US, but in Poland all the phone companies have limits set for free internet text messages.
I don't recall the exact limits but each IP has a limit of sending around 20 messages per 24h, and each phone has a limit of receiving around 20 messages per 24h.
Inner Fence's Official Statement
Google will soon block Infinite SMS and all other non-Google software from sending free text messages.
For now, Infinite SMS will continue to work, but when the block goes into effect, you'll start getting an error every time you try to send a text message.
If you have comments for Google, you can visit their Text Messaging Google Group.
Google has claimed no grievance with Infinite SMS other than its success. Their given reason for the block isn't abuse or wrongdoing; it's that we brought too many users (and thus too much cost) to an experimental service.
We acted in good faith, accessing a feature publicly announced by Google over open protocols they made available. Other non-Google apps have been able to access the SMS feature since its launch. To us, this was no different from accessing Gmail's near limitless storage over the open IMAP protocol. We never could have guessed that the two of us would write an app too big for Google.
Our first warning was an unexpected call from Google on Monday, 9 March 2009, indicating that the service might be blocked as soon as the very next day.
We asked them to reconsider or at least give us more time to change our program or migrate our users. We scheduled a call for the next morning to hear Google's final time line.
We immediately removed Infinite SMS from sale, since we could not in good conscience continue to sell a product whose lifetime was so likely to be cut short.
This morning, Tuesday, 10 March 2009, our email is overflowing with questions about why Infinite SMS is not available in the app store. We've decided we need to get real information out there for people, despite not having the complete picture yet. We will update this page when we hear from Google again.
We hope that Infinite SMS users will see this announcement and have some warning before they can no longer use our app for messaging.
Apple does not give app developers any way to perform refunds. Hopefully, at 99ï people will feel like our app paid for itself after only a few messages.
Google's free SMS feature isn't entirely gone. They've only blocked non-Google apps like Infinite SMS. You can still send free text messages through the Gmail web interface (but it doesn't seem like it works in Mobile Safari). The instructions are in their original SMS chat announcement.
Google's Official Statement
HD Trailers
I think I'd rather have a few late news on Slashdot, than many early news.
With late news, there's time to verify, find links, understand the points of views, and decide whether to post the news in the first place.
It's not as though a day's delay would hinder our ability to, say, argue for/against bills in congress, or patents under application.
The people who sold this app were not "charging" anyone for Google's service. Would you say that someone who developed and sold a killer browser for iPhone was "charging" people to use the Web?
You are welcome on my lawn.
The only way you keep people from going crazy over a free service is to put in a per-use charge or some kind of hardcoded limit. The former is annoying with commercial cell phone providers and their text message charges, and the latter is really annoying when your ISP flags your account for sending that funny link to 25 friends instead of the 24 you usually email(*).
* - I now have Mailman set up for this purpose, as it's the legal and ethical thing to do. But the point stands.
Futurist Traditionalism
I hope this AC's insightful comment doesn't get lost in the bloviating. He's absolutely spot-on about how Google sold their free SMS model to the providers.
You are welcome on my lawn.
Ohh this is funny, iPhony customers are already bitching on Googe groups http://groups.google.com/group/gmail-labs-help-text-messaging/topics
Someone even created an "Online Petition" http://www.ipetitions.com/petition/googlesms/
We wanz ourz free stuff back!!
lol
Everyone who buys Wild Hunt will receive 16 specially prepared DLCs absolutely for free, regardless of platform.
Reminds me of NeoOffice. When are these Apple developers going to get the point that freely available things are not so they can make a profit off somebody else's work.
The service wasn't available to most of the world to begin with.
So its abuse if you actually use what is offered?
Odd way of thinking.
---- Booth was a patriot ----
I love their comment that they never would have guess they could write an app to big for google.
Did they really never guess that writing an application that allowed you to perform one of the primary functions for a mobile phone that is usually chargeable would cause problems if it was free. The mobile networks would have started moaning at google immediately and since Google are currently trying to get them to sign up to android they were going to have to cave in.
I dont read
Problem with your reasonning is that SMS charges differ in the countries. While in most europeans countries users don't pay to receive SMS messages, they do in the US.
There is however a flip side to this business model that is still viable.
Basically google decouples the choice of sms provider from the cell phone service provider then you can have price competition.
This ought to happen because providing SMS is almost free to the cell services. Not only are message minimal number of bits to send, but they usually piggy back those bits on unused parts of the the handshaking signals they would send anyway. So they don't even consume cell bandwidth, just some trivial comlexity in routing them. So there should be a lot of room for prices to fall.
Some drink at the fountain of knowledge. Others just gargle.
Inner Fence *assumed* they would continue to receive a service for which they had no contract and paid no fees. Further, on top of that unsupported and inequitable assumption, they *sold* a product in which they extended *assurances* of continued service.
Inner Fence now points their customers to Google as being the party responsible for the loss of service. But it seems clear that Inner Fence had no basis for assuring delivery of their service to their customers. They simply took the money, left Google holding the bag, and now dodge their full responsibility.
Hey Inner Fence...do your customers look like they have the letters S-T-U-P-I-D painted on their foreheads?
It seems from reading at least some of the above comments that people almost view Google as a public service and that it is wrong for them to restrict the people from utilizing all of their features. However, Google is a private company and can do as they will.
Isn't it entirely possible that this huge influx of users was just costing them too much money on a fringe service that they didn't really care that much about anyway? If that is the case, I wouldn't blame them for removing it.
Douglas Whitaker
Not that I disagree with your overall point, but how does using your neighbors wireless cost them extra money? They pay a monthly fee for these broadband services, not per KB...
Well, what you're saying is true, if the neighbour has an essentially uncapped service, like services across much of the Developed World (Finland, Sweden, Korea, Japan, etc.). However, caps on monthly throughput seem to be widespread in parts of the Third World (USA & Australia, anyway), with surcharges for anything over the cap. In some service plans which afflicted slashdotters have bewailed, the caps are quite stingy and the surcharges are astonishingly high.
Those who can make you believe absurdities can make you commit atrocities. - Voltaire
Inner Fence's attempt to deflect criticism by redirecting complaints to http://groups.google.com/group/gmail-labs-help-text-messaging/topics is so unfair to the honest service users who were already there. People who really need, or offer information or help are being buried in an avalanche of whiny tripe.
So Inner Fence has punished another group of people, this time innocent.
This is outrageous!!! somebody needs to ban anonymous cowards from posting this shit!
Well, that is a new one to me. Last time i got a set of walls i had to pay for them.
---- Booth was a patriot ----
Google benefits from servicing "free" SMS just like a market research trial benefits from giving away swag for filling out a survey. On the surface, google can analyze SMS sending patterns paired with geographical locations (towers). The real gold mine is in data mining the actual SMS data. You have access to a thousands of peoples daily conversations in text form. You could easily correlate this with the geographical data and local news to rate stories maybe even see where Friday nights party is going to be. American Idol winners can be calculated before they are announced. I don't even want to think about how this data could be used politically. So ya, information isn't cost free.
You're funny dude. Hilarious.
Laws are legal.
Blar.
maybe it DOES cost ~$0.20 per SMS to run those servers. Who knew?!
Comment removed based on user account deletion
"Yes, because OSS developers are always whining, and shutting down their software, everytime someone makes money from their product.
Oh wait, they don't. In fact, Open Source explicitly allows, by definition, other people to make money from it."
Or changing the 'definition'.
I largely agree with you, although I've also read a counter-argument from a telco engineer where he claims the SMS messaging rides over a "control" channel that's also used for sending digits when placing calls on the cellular network, communicating with phones about switching towers, etc. etc.
As SMS traffic increases, the control channels get full and it starts impacting quality of service for the carrier -- so they do have *some* validity behind the rationale of charging users for texting.
It's called SERO.
All things must pass...
Da Blog
Slashdot is a free service in the sense that we don't get paid to provide the content.
at all what poor standards on health, education and living are like. We in the Eastern Europe ("2nd world") had it relatively easy compared to the third world, and it still sucked. The US was and is ahead by leaps and bounds. To claim otherwise is not only ignorant but actually offensive to the rest of the world.
Develop app's and a freesms clearing house to route SMS messages to customers via ipv6.
Course how's it different from email. I'm sure even this app did not actually receive SMS messages in real time unless they were forwarded to the cell company to be delivered thus only one side of the SMS equation was free. AT&T even charges for delivery against the quotas.
Yes, but at least for now, it's only available for an iPhone - where SMS is not a profit mechanism (at least not in the way other plans had it set up). Additionally other providers are starting to offer unlimited SMS plans in exchange for customer loyalty... so the SMS profit model will be drying up soon anyways.
A fool throws a stone into a well and a thousand sages can not remove it.
Whoosh!
This product is built for Apples product, why does Google have to deal with the bandwidth ?
Next time someone makes a app for Apples iPhone, it should use Apples servers.
Leave Google out of it.
If you believe in the WHO rankings and I'm sure you do then a cheap ticket to Canada will afford you better care. I encourage you to embrace the UN rankings and try them out. Or, if you prefer you can take a bit of a longer trip to Columbia, according to the UN they are fantastic. Sure, you're taking a pretty big leap of faith when indexing your preferences based on the disability mortality rates via the UN from a report nearly 10 years ago. And sure, you're kind of taking a chance on using the widely publisized Overall Performance (OP) rannkings for your trip instead of the Overall Attainment (OA). And sure, it's kind of strange that WHO could do a study in 2000 but now they won't because it's too complicated. So, my advice is NOT to pay your $510 a month. Emergency rooms will take anyone regardless of medical coverage (some might call it forced National Health Care as you were actually paying for that guaranteed coverage with part of your $510...but I digress). When you're stable, get a flight to your highest rank WHO country and breath a sigh of relief.
I'd get your phone checked. I use mine occasionally as a WiFi access point and am able to download torrents at close to 1 Mbps. I also like it for streaming, Skype, and Microsoft Portrait (video VOIP).
I drove NY->Cali last year and used a 3G Sprint phone (HTC Titan) as a music player, hooked up to the line-in on the mp3 player.
I used mainly Resco Radio (Windows Mobile software that aggregates a lot of streaming radio stations) and Last.FM as music sources. It worked okay. Even in the middle of 2G-only areas, I was able to select the lowest bandwidth streamers and still get acceptable playback.
As a bonus I was able to tether my phone at various stops to my laptop for Internet, and do video conferencing along the way. All this, plus voice, for $30/month. Sprint rules, for me anyway.
Da Blog