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Virgin Promises 100Mbps Connections To UK Homes

registerShift writes "Virgin said it will roll out 100 megabit-per-second broadband connections to homes in the UK. The company said users will experience speeds 'very close' to what's advertised as it plans to deploy cable instead of ADSL used by competitors. 'There is nothing we can't do with our fiber optic cable network, and the upcoming launch of our flagship 100mbps service will give our customers the ultimate broadband experience,' Virgin Media's chief executive officer, Neil Berkett, said. This is just days after the FCC announced aims of 100Mbps by 2020, and companies panned it as unrealistic."

247 comments

  1. Unrealistic? by DarkKnightRadick · · Score: 1

    Of course it's unrealistic in America! That would require buying up all that dark fiber first of all (to make sure the backbone network can handle the increased speeds) and rolling out expensive FO cable to people who might not want to pay for it in the first place (personally, if my ISP rolled out Fiber-to-the-house I'd be buying a SCSI box and getting all the 1TB+ drives I could installed just so I could try and download everything I came across).

    --
    "There is a way that seems right to a man, but its end is the way of death." Proverbs 16:25 (NKJV)
    1. Re:Unrealistic? by bluesatin · · Score: 3, Insightful

      I'm pretty sure Virgin isn't rolling out Fibre-to-the-home, just using their existing cable network, it really irks me that they get to advertise 'Fibre Optic Network' when it's set up pretty much the same as BT Openreach's, just with newer cables to the home.

      If I'm not mistaken, BT Openreach is beating Virgin laying out fibre-to-the-home by presumably a long .. long time:
      http://www.thinkbroadband.com/news/4068-openreach-fibre-to-the-home-coverage-to-double.html

    2. Re:Unrealistic? by h4rm0ny · · Score: 5, Interesting


      Not only are they deceitful in their advertising (few if any get the advertised speeds), but Virgin are also one of the biggest enemies of fair Internet access in the UK. Witness the CEO of Virgin Media's reported comments that net neutrality is "a load of bollocks" and that Virgin Media are arranging deals with various content providers to deliver their content faster over their competitors.

      Virgin can promise me whatever amount of bandwidth they like (not that they've ever delivered on their advertising from what I hear), I'll never support them and I'll continue to explain to those that ask my advice (I'm one of the go-to technical people for a lot of friends) exactly why I don't like them and suggest competitors.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    3. Re:Unrealistic? by Anonymous Coward · · Score: 0

      Paying for 10, getting 9.86 as we speak, I guess I must be one of the few!!!

    4. Re:Unrealistic? by evilbessie · · Score: 2, Insightful

      Well it's coax rather than twisted pair cable, so it is a 'better' type of cable the the POTS for this type of data use. But yes 21CN is basically the same, just using the twisted pair as the last mile.

    5. Re:Unrealistic? by TheThiefMaster · · Score: 2, Informative

      I'm on their 10Mb service and getting close to what they advertise. Specifically my cable modem is reporting that it is connected at 10240000 bits/sec.

      I have seen downloads (normally from steam) hit 1.2MB/s.

      Even better, my cable modem's uptime is currently 108 days 18h:11m:16s, my (admittedly custom) router's uptime is 107 days, 12 hours, 12 minutes. I've never seen an ADSL connection stay up that long.

    6. Re:Unrealistic? by Macka · · Score: 1

      There must be more of us "few" than you think. I pay for 10 (their slowest speed BTW) and get 9.7. I switched after years of paying for an 8Mbps ADSL line that would max out at about 3.

    7. Re:Unrealistic? by matjeh · · Score: 4, Informative

      I must be one of the few, too. I'm on the 50mbit service, and getting 50.1Mbit/s and 8ms ping according to speedtest.net. My 20Mbit service before was faultless, and also my 4Mbit service when I lived 90 miles from here (with NTL, before rebranded Virgin), and also my 2Mbit from my flat before that, and also my original 600kbit service in 2000 - and everyone I know on Virgin (and NTL before) has a similar story. (no I don't work for Virgin, just a happy customer)

    8. Re:Unrealistic? by The+Mgt · · Score: 2, Insightful

      I'm pretty sure Virgin isn't rolling out Fibre-to-the-home, just using their existing cable network

      Correct. I'm always amazed they've got away with advertising like this for so long. It's coax to the house.
      I used them for eight years through the Telewest/NTL merger and the Virgin rebranding while they got steadily worse and worse. I had their 10Mbps/512kbps service which struggled to provide half that most of the time. I suspect they spend more on advertising than they do on infrastructure.
      The awful upload speeds (which they no longer even mention), the afternoon & evening 'subscriber traffic management' (bandwidth throttling) and the Phorm debacle finaly convinced me to dump them for Be DSL with whom I get twice the speed despite being a mile from the exchange.

    9. Re:Unrealistic? by jackharrer · · Score: 2, Informative

      I've seen. Be Internet in London, around Stockwell. My uptime was the same as my Linux server - both shutdown when I forgot to top up electricity after 9 months...

      Yes, it can happen, but most companies don't give a damn about that as most customers don't have a clue.

      --

      "an experienced, industrious, ambitious, and often, quite often, picturesque liar" - Mark Twain
    10. Re:Unrealistic? by Bad+Ad · · Score: 1

      Cable network doesnt have distance problems like ADSL, you will get what you pay for... only time you dont is when your UBR is under load (usually around 5-8pm when everyone gets home) if you are in a big city/congested area.

    11. Re:Unrealistic? by Anonymous Coward · · Score: 2, Informative

      my cable modem's uptime is currently 108 days 18h:11m:16s, my (admittedly custom) router's uptime is 107 days, 12 hours, 12 minutes. I've never seen an ADSL connection stay up that long.

      Virgin Media had a wide-area crapout for about 3 hours yesterday; my cable modem didn't reboot at all during that time. Uptime is not an indicator of connection stablilty!

    12. Re:Unrealistic? by Anonymous Coward · · Score: 0

      virgin does roll out fibre-to-the-home im fairly sure, they only have a limited coverage area though where old cable companies laid cable for tv etc.. in the past which they now own

    13. Re:Unrealistic? by Anonymous Coward · · Score: 0

      Huh? I'm on their 8Mbit service and I always get about 7.4Mbits (ADSL).

    14. Re:Unrealistic? by gazbo · · Score: 3, Interesting

      Same here - I would never accuse them of not delivering exactly what they promised. But try downloading two episodes of something in 720p and then see how close to 10mbps you get afterwards (hint: you're throttled to 2.5). And I'm unsure how exactly they accomplish the throttling, but it seems to me that once the throttling kicks in even extremely low-bandwidth tasks like simple browsing are painfully slow. 2.5mbps should be plenty fast enough, and yet somehow really isn't.

    15. Re:Unrealistic? by grahamlord86 · · Score: 1

      You get pretty good downstream speeds with Virgin, but browsing still feels laggy on it. It's like they have really slow DNS or something.
      I prefer ADSL to Virgin because then I can at least use my own modem / router, and tinker with my phone line to get some more speed out of it.

      It irks me that they bang on about Fibre all the time when you actually have a grubby looking coax cable poking out your wall, but then the false-advertising rules in the UK are a joke at the moment. I was trying to get unlimited internet on my mobile phone a while back, I was offered 'unlimited' internet with a 100MB fair use policy. Not very unlimited at all.

      Regarding Neil Berkett's comments about Net Neutrality, he also said that Virgin are simply the only company admitting to peeing all over Net Neutrality. Everyone's guilty of it, they just don't have the stones to stand up and admit it.
      I find this very believable, and offer him a consolation prize for at least being honest, if not a little crude about it.

      All of the authoritarian stuff going on in the UK is shrouded in a cloak of ulterior motives, it's nice when one of the 'bad guys' is at least being up front with us, so we can make an informed decision.
      And yes, my decision will not be Virgin, but when we work out that all ISPs are throttling all traffic anyway, Virgin will probably be the only people providing some data on what gets throttled, in which case they'll suddenly be the good guys.

    16. Re:Unrealistic? by vivaelamor · · Score: 1

      Using their 20mbit service I can also say that the download speed is constant, until you hit the cap anyway Then there is the issue of upload speeds, 768kbit upload makes me want to use carrier pigeons instead.

    17. Re:Unrealistic? by TheThiefMaster · · Score: 1

      True. However, it hasn't been down during the times I've been using it in those 100 days, or probably at all as my non-static IP hasn't changed.

      I haven't seen an ADSL connection that doesn't need the modem rebooting at least once a week (though in a lot of cases, it's the router's fault, not the connection).

    18. Re:Unrealistic? by TheRaven64 · · Score: 1

      I was a bit surprised by that claim too. Most of the people I know use Virgin, and I've not met anyone who couldn't get within a few percent of the advertised speed. There are lots of reasons to criticise Virgin - dire customer support, throttling policy, IWF collaboration, DNS breakage, deep packet inspection - but not providing the advertised connection speed is not one of them.

      --
      I am TheRaven on Soylent News
    19. Re:Unrealistic? by TheThiefMaster · · Score: 1

      I get 512 kbps. Bit slow at times, but it beats the pants off of the 256 kbps upload "up to 8 Mb" ADSL connections.

    20. Re:Unrealistic? by severn2j · · Score: 1

      I can agree with this too, I pay for 20Mb and get very close to that speed.. However I do feel the need to use SSL encryption on my newsgroup downloads tunnelled via VPN to amsterdam. I'm pre-empting the whole DPI testing that they're rolling out. They may be terrible when it comes to privacy, but I cant fault their bandwidth speeds. Having said that tho, after downloading around 5G+ they do throttle me back to 5Mb for awhile, but I can live with that.

    21. Re:Unrealistic? by Krneki · · Score: 1

      And what is the upload speed, also 10Mb?

      --
      Love many, trust a few, do harm to none.
    22. Re:Unrealistic? by TheThiefMaster · · Score: 1

      Hahahahah.

      No, they don't advertise an upload speed of 10Mb, in fact it's only 0.5Mb upload on the "L" package. However, I do get that too.

    23. Re:Unrealistic? by shic · · Score: 1

      I'll never support them and I'll continue to explain to those that ask my advice (I'm one of the go-to technical people for a lot of friends) exactly why I don't like them and suggest competitors.

      Go on then - who offers a reliable, honest, cost-effective UK broadband service (preferably with a static IP)?

    24. Re:Unrealistic? by Richard_at_work · · Score: 1

      Until I moved across the country and switched to Virgin, I had absolutely no trouble with O2 ADSL, who never contacted me for excessive usage, issued me a static IP address for a few extra quid a month, and never restricted any of my ports. My latency was low, my achieved transfer rate was high (consistently > 4MBit on their up-to-8MBit service, but that is of course highly dependent on your individual location), the two times I had to talk to a techie I was treated as another techie and the problem was solved much quicker (on one occasion I was asked 'how much do you know about computers?', and when I answered 'a lot, I'm a software developer and I run a companies infrastructure', he just asked me what I thought the problem was, checked it out, agreed with me and fixed it.) and I have never had a billing problem.

    25. Re:Unrealistic? by OolimPhon · · Score: 2, Interesting

      Agreed. It all looks smooth till you go and download that Linux ISO (DVD). The first 3Gb come across at close to the advertised speeds, then you're capped down to 768Kb/s.

      I suspect they do something to the stream, too. I've never managed to d/l an ISO yet where the checksum tallied.

    26. Re:Unrealistic? by OldBus · · Score: 2, Informative
      As the replies to your post show (and I can confirm through my own experience), most people I know who are on Virgin cable DO get very close to the advertised speeds. It is ADSL providers who have problems. That is not to say there aren't problems:
      • They cap heavily at peak times if you start downloading/uploading lots of stuff
      • The fibre comes no where near the home. Virgin don't appear to be making any effort to fix this, even with some old decaying coax in certain parts installed by one of the providers they took over
      • They don't appear to be extending their network at all - and I'm not just referring to rural areas. There can be parts of major urban areas that weren't cabled by the original companies that Virgin acquired, and nothing has been done since
    27. Re:Unrealistic? by puthan · · Score: 1

      Try Andrews and Arnolds. I have used them since 2001.

    28. Re:Unrealistic? by Jaruzel · · Score: 1

      I'm on their 20mb service, and have been with them for several years now. My location has overheard phone cables, so fast ADSL is not an option leaving me with Virgin cable as my only broadband option.

      Over the past few months the speed has practically collapsed. Now I never get any more than about 6mb from sites like Microsoft.

      More alarminly, is that it's not a constant speed. If I watch the traffic graph in DownThemAll (using a single stream, single file download) it looks like a row of mountains, peaking upto to 6mbish, and then suddenly dropping to a few Kb for several seconds, then climbing back upto 6mbs over another 10-20 seconds. This pattern continues for the complete download, regardless where I am downloading from, and what size of file, and when in the day I'm doing it.

      Because of this, even low res YouTube type video streaming is out. Warcraft regularly stutters, and overall browsing is now becoming hit-and-miss with a lot of failed page loads.

      I know if I contact them, they'll argue that it's my equipment (it's not - nothing has changed on my side of the network for a couple of years now), and they'll never admit to it being their problem...

      So I'm throwing it out here, are any slashdotters who use Virgin Media suffering in the same way, and did they manage to solve it?

      -Jar

      --
      Together, We Can Make Slashdot Better. I Do NOT Mod ACs. - Check Me Out
    29. Re:Unrealistic? by Ash+Vince · · Score: 2, Informative

      I know if I contact them, they'll argue that it's my equipment (it's not - nothing has changed on my side of the network for a couple of years now), and they'll never admit to it being their problem...

      You are probably right, but you imply you have not even tried. My advice is to try and contact them letting them know you have a problem.

      They may be able to suggest a fix. It may be some weird conflict between your equipment and theirs so listen to any suggestions they make, try them, and if it does not fix it change it back. All this will cost you is a bit of time. If you do not have time to spare then change to a different supplier and see if everything works perfectly with them instead, just remember that they could be worse and you just locked yourself in to their service for a year.

      I had a similar problem years ago with TalkTalk. They are certainly not the best ISP but they did confirm to me that the problem was at their end, and that they would be upgrading the routing into my local exchange in about 3 months time and that this would fix it. In about 3 months time, the issue was fixed at their end. I could have moved ISP, but it stopped being so urgent when I knew it was only temporary and I was too lazy to put up with the hassle.

      --
      I dont read /. to RTFA, I read /. to offend people in ignorance.
    30. Re:Unrealistic? by Rising+Ape · · Score: 1

      Which happens very often on Virgin, at least if my experience is anything to go by. 500 ms pings / 10% packet loss does not make for a satisfactory internet experience.

      My current 1.5 Mbps ADSL connection is much more satisfactory overall than the allegedly 10 Mbps Virgin one I had a couple of years ago.

    31. Re:Unrealistic? by TheThiefMaster · · Score: 1

      I know if I contact them, they'll argue that it's my equipment (it's not - nothing has changed on my side of the network for a couple of years now), and they'll never admit to it being their problem...

      Except one thing has changed. Your equipment has got older.

      It also sounds like you're more stubborn than they are.

    32. Re:Unrealistic? by Mr.+DOS · · Score: 1

      I've never managed to d/l an ISO yet where the checksum tallied.

      I highly recommend BitTorrent, unless it's throttled. If the torrent is properly seeded, you should be able to max out your connection (just make sure you set the max number of peers high enough - that way, even if you get stuck with a lot of slow uploaders, you'll still be able to go at a decent pace), and any good torrent client will do checksum verification and redownload chunks of the file as necessary ensuring you get a proper copy of the file.

            --- Mr. DOS

    33. Re:Unrealistic? by petermgreen · · Score: 2, Informative

      and any good torrent client
      Are there any torrent clients that don't do that?!

      BTW a quick tip, sometimes you will see one chunk keep failing. Usually that is because something is messing with the stream so if you see that issue turn on "encryption" (I put encryption in quotes because if you think you have any privicy at all when torrenting you are dangerously ignorant).

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    34. Re:Unrealistic? by Anonymous Coward · · Score: 0

      then change to a different supplier
      Did you actually read his post? He already ruled that out due to poor phone line quality. Unlike BT virgin media aren't forced by the regulators to resell connectivity to other providers.

    35. Re:Unrealistic? by petermgreen · · Score: 1

      They seem a pretty good choice as long as you don't have any significant daytime use. If you do then idnet are probablly a better bet.

      O2/Be and SKY are probablly the best services technically but afaict are let down by shitty support.

      A&A also offer a Be based service which may be an interesting option.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    36. Re:Unrealistic? by Jaruzel · · Score: 1

      It also sounds like you're more stubborn than they are.

      I probably am. :)

      Anyway, the router on my side is a pfSense box, with an unchanged config on it. I can't see how by changing nothing on my side, that the speed has dropped and it beeing something I (haven't) done.

      -Jar

      --
      Together, We Can Make Slashdot Better. I Do NOT Mod ACs. - Check Me Out
    37. Re:Unrealistic? by Jaruzel · · Score: 1

      ...you imply you have not even tried. My advice is to try and contact them letting them know you have a problem.

      You've not had to deal with Virgin Media before have you?

      Their support system is the most on-rails I've ever encountered. I've tried before when I've had previous issues, and it's simply frustrating. They won't even send out an engineer if their remote tools say nothing is wrong.

      The main point of my post was to see if anyone understands the traffic profile I'm seeing ? It seems like they are shaping me ALL the time, but I am not sure, and I want to collect as much information about whats happening before I do speak to them.

      -Jar

      --
      Together, We Can Make Slashdot Better. I Do NOT Mod ACs. - Check Me Out
    38. Re:Unrealistic? by MoonBuggy · · Score: 1

      They've got a published table of caps here. Note that the 50Mb/s service is completely uncapped according to the website, and my experience supports this - it's pretty much always at full speed, and even when the network's congested I've never seen the connection drop below ~35Mb/s. The uptime was atrocious when it was first installed (several 24+ hour outages in a single month) but they seem to have sorted it out now.

      They're still asshats for many reasons enumerated in other posts, not least their rather mercenary attitude to customers' private data as it transits their network, but they're upfront about the service that they provide and they're one of the few left in the UK that do offer a completely unlimited package.

      Honestly I would've preferred to go with Be Broadband - DSL at half the speed, but still unlimited and a bit cheaper from a company who seem to give a little more of a shit about my privacy. Unfortunately BT make it prohibitively expensive to have your line reconnected - as I understand it the charge isn't for installing the line (it's already installed), simply for an engineer to hook it back up at the exchange, and it costs £125. That's what they charge you for the privilege of then going on to pay them line rental every month. Virgin, on the other hand, gave free installation (for which they did need to send an engineer to the house) and a £30 referral bonus to a friend. It would've been nice for principles to win out, but unfortunately it just wasn't financially justifiable.

    39. Re:Unrealistic? by TheThiefMaster · · Score: 1

      I said things have got older. It could well be caused by general deterioration of components, e.g. capacitors are well known to have a limited lifetime, and cause all sorts of interesting effects as they degrade.

      Get an engineer in to test the line. If he finds nothing wrong, seriously consider that your precious pfSense box could be kaput.

    40. Re:Unrealistic? by sgbett · · Score: 1

      You used the word 'advertised' when describing the max download speed but ommited it when you described the cap. why is that?

      read here:

      http://allyours.virginmedia.com/html/internet/traffic.html

      consider the cap advertised!

      Nobody is forcing you to stay, I'm sure there are plenty of people who are happy with the *top tier* service of 8meg. Bring price into the equation things start to get interesting!

      The 10meg service from virgin is the cheapest option, their 50 meg isn't capped. I have maxed it for well over 24 hours - it really isn't. I'm not a super heavy user but I know I have had some months when I have downloaded well over 100Gb with no recourse. Anecdotal I know but it's interesting all the same.

      The other thing is reliability, as a customer of close on 10 years. I can count on one hand the number of times it has gone down. the longest was a couple of hours in back in in about 2006, the most recent was about a month ago mid-week for 20 minutes at around 1am. Again, anecdotal, perhaps I am just lucky.

      There seem to be an awful lot of people hating on Virgin because of this that and the other, it sounds terribly like sour grapes. The facts of the matter are pound for pound they offer the fastest service, there 'fair-usage' traffic shaping is advertised and pretty reasonable for what you pay. To the general public these things are all that matter.

      Their cable TV? That's shit though. I went so far as getting sky and keeping virgin as my internet provider.

      --
      Invaders must die
    41. Re:Unrealistic? by sgbett · · Score: 1

      Virgin can promise me whatever amount of bandwidth they like (not that they've ever delivered on their advertising from what I hear)

      Utter tripe. Compared to *any* ADSL provider they look like paragons of virtue. 8meg ADSL my ass. I have yet to meet anyone that's gotten above 5.

      I'll never support them and I'll continue to explain to those that ask my advice (I'm one of the go-to technical people for a lot of friends) exactly why I don't like them and suggest competitors.

      That's your choice entirely but to recommend people use a slower service than cable? that sounds like you care more about your personal crusade against virgin than it does about helping your friends choose the service that's best for them.

      --
      Invaders must die
    42. Re:Unrealistic? by SimonTheSoundMan · · Score: 1

      Virgin advertise all their users have 'fibre to the home', when in fact, it's only to the green box in the best of areas.

      The house three doors down on my street have cable, however that's where it ends. Virgin wanted £3k when I inquired to dig up 15m of my street to lay coax. So I'm stuck with ADSL up-to 8Mb but I get 3Mb, and ADSL2+ wont work as the 1 mile of twisted pair to the exchange is poor. I live in the West Midlands.

    43. Re:Unrealistic? by johnw · · Score: 1

      Go on then - who offers a reliable, honest, cost-effective UK broadband service (preferably with a static IP)?

      Andrews and Arnold - http://aa.nu/

      Not by any stretch of the imagination the cheapest, but I'm afraid you get what you pay for. With A and A you can readily get to talk to someone who actually knows what he's talking about and isn't reading from a script.

      They also give you full IPv6 connectivity. Until recently they allowed genuinely unlimited bandwidth usage between 10 p.m. and 6 a.m. It is now metered, but you get a ridiculously large allowance (in the terabytes/month).

    44. Re:Unrealistic? by johnw · · Score: 1

      Compared to *any* ADSL provider they look like paragons of virtue. 8meg ADSL my ass. I have yet to meet anyone that's gotten above 5.

      Hi there - today's your lucky day. I get a solid 8 megs pretty much all the time.

      When you talk about people getting less than the advertised rate you need to be clear on what you're talking about. There are two possibilities (possibly more).

      1) The rate at which the ADSL device syncs to its local exchange. This will be dictated by the quality and length of the intervening copper. You can get a full 8 meg up to a couple of miles away, then it starts to fall off.

      2) The share of the pipe which you then get to use on from the exchange. If you go with a "Look how phenomenally cheap we are!" provider then the chances are they will heavily overload their pipe and you won't see anything like the advertised speed. Go with someone reputable and you can easily get the advertised speed.

      and then of course there is the speed of the rest of the 'net and the host which you're talking to at the other end.

      I used to use NTL in the days before they were re-badged as Virgin and their customer service was quite unbelievably and mind-bogglingly bad. Fortunately I've had no experience of them for the last 8 years or so.

    45. Re:Unrealistic? by Retron · · Score: 1

      My location has overheard phone cables, so fast ADSL is not an optio

      I've never heard of that one before - how odd! I live a mile outside the nearest village, which luckily has a small brick building containing the telephone exchange. I have overheard phone lines and overhead power lines too (commonplace in the countryside but not so common in towns for some reason).
      I recently upgraded to an "ADSL max" connection, having been on a fixed 1Mbps ADSL link for the past 5 years. I synced at 8128kbps and have a 7.15Mbps IP profile - the connection's been rock-solid for the last week too.
      Having phone line cables coming in via telegraph poles has nothing to do with your ADSL connection speeed.

    46. Re:Unrealistic? by POPE+Mad+Mitch · · Score: 1

      I worked for NTL briefly over a decade ago, just when they were first trialling cable modems, there was talk then of the possibility of offering Ethernet to the Premises, but it it didnt and couldnt happen because of the infrastructure costs.

      Those little cabinets at the end of each street, where the fibre optic network terminates, were made to fit exactly all the equipment needed at the time, there is no expansion room at all to add ethernet switches, or fibre switches, or well anything.

      So they would have to rip out and replace all the cabinets on every street across the country in order to offer any terribly new or exciting services to the masses, something i dont see them doing anytime soon, if ever.

    47. Re:Unrealistic? by Anonymous Coward · · Score: 0

      Well, back when I was with Zen ADSL, my router claimed 13 seconds downtime in 18 months. We had a power cut a couple of weeks later, but then no downtime for the next 6 months.

      To be fair, I migrated from ADSL to VirginMedia cable for cost reasons (I didn't need a phone line any more) and I've only had a few hours downtime in the 2 years I've had that.

    48. Re:Unrealistic? by FireFury03 · · Score: 1

      I haven't seen an ADSL connection that doesn't need the modem rebooting at least once a week

      My ADSL connection hasn't had an outage in the last year, and no major outages for several years.

      (though in a lot of cases, it's the router's fault, not the connection).

      You gets what you pay for - buy crappy hardware and don't be surprised when it's... err.. crappy.

      Admittedly, my Dlink DSL router is crap and loses its routing table on a regular basis, which is why it gets used as a modem, terminating the PPP stream on a SheevaPlug so it doesn't need a routing table. However, if this was a problem for me I'd just go get a decent router.

    49. Re:Unrealistic? by FireFury03 · · Score: 1

      Utter tripe. Compared to *any* ADSL provider they look like paragons of virtue. 8meg ADSL my ass. I have yet to meet anyone that's gotten above 5.

      My ADSL syncs at 7.4Mbps and I can usually get over 6Mbps throughput during the day (falling to maybe 4Mbps in the evenings)

      That's your choice entirely but to recommend people use a slower service than cable?

      For most of my customers, speed is far far less important than reliability, support, ability to provide stuff like static IP subnets, etc. (all of these are things that Virgin fall flat on their faces on).

    50. Re:Unrealistic? by FireFury03 · · Score: 1

      I'm always amazed they've got away with advertising like this for so long.

      I actually complained to the ASA, who basically refused to do anything.

    51. Re:Unrealistic? by h4rm0ny · · Score: 1

      that sounds like you care more about your personal crusade against virgin than it does about helping your friends choose the service that's best for them

      You love to judge people, don't you? Go back and read what I wrote fully. I said that "I always explain why I don't like them and suggest competitors." I see no reason why I shouldn't tell people that Virgin are trying to undermine the basis of the Internet by double-charging all parties and people are free to take or leave that in their considerations as they wish - many of my friends do care about that once they learn about it - it's called ethics and thinking about society as a whole. Very luckily for me, lots of my friends are exactly that sort of person. I would be doing them a disservice if I didn't tell them things about Virgin that concern me (and them, even if they weren't aware of it). Might as well condemn me for telling someone that a company they might invest in uses child labour or pollutes the oceans for "caring more about my personal crusade than what's best for them". They can decide what's best for them when they learn all the facts I am able to give them. Or do you think I have to limit my friends choices to being based solely on money? They wouldn't like that if they knew.

      So you going to apologise or continue to condemn me for a personal crusade (loaded terminology, if ever there were).

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    52. Re:Unrealistic? by Anonymous Coward · · Score: 0

      I get http://www.speedtest.net/result/730212549.png (Download: 9.52Mb/s, Upload: 0.48Mb/s, Ping: 12ms, Distance: <50 miles).

    53. Re:Unrealistic? by sgbett · · Score: 1

      Yes I take your point. Typically though the average user shops by price then bitches when the product they get is shit. There is a lesson about value that many people have yet to, and may never, learn.

      I know about NTL - they merged (got bought out by?) blueyonder. BY cusotmer service was far superior. There was a lot of concern at the time about what was going to happen following the deal, particularly about whether it would ruin support. Support was never the same, but it never became terrible.

      --
      Invaders must die
    54. Re:Unrealistic? by sgbett · · Score: 1

      reliability i will give you.

      "provide stuff like static ip subnets" - you just lost 95% of the population, maybe more. *Most* people just want to download stuff, fast. Thats it. That implies it works (or they arent downloading fast - which is what they want), which implies you don't need support (they want to download fast - not be told why they cant and what to do about it). If your computer won't download because of some shitty firewall you installed or because your bandwidth is being sucked up by some trojan or because the site you are downloading from is crap. Thats not virgin's fault, and they shouldn't have to support you and frankly I feel sorry for them having to deal with these people.

      Every day I deal with users telling us that our site is working or that 'everyone' is having a problem, when it has nothing to do with us and everything to do with there hardware, software or local NHS network conditions. I take my hat off to virgin for even bothering to have a support line. The service is rock solid, and if it isn't, then you ringing to moan about it is just wasting their time, they know and they are fixing it.

      I assume you don't use virgin, I do, have done for the last 10 years. So I'll take your opinion of their customer support with a pinch of salt.

      --
      Invaders must die
    55. Re:Unrealistic? by orngjce223 · · Score: 1

      I have a similar traffic profile, from SBC (it's a business line, don't they try to treat their business customers better? o_O). Cf. http://i50.tinypic.com/2itit86.png

      I suspect this is as much due to Crappy Router than Crappy Line. Can you replace your box and see what happens, first, before jumping on your provider?

      --
      Note: I was 13 when I wrote most of this. Take with several grains of salt.
    56. Re:Unrealistic? by speardane · · Score: 1
      upgraded to Virgin's 20Mb service - the advertising was accurate - I never exceeded 20Mb...

      I often got 200kb and rarely exceeded 1Mb. Their support did nothing to help - but plenty of stupid... (eg test your connection using a windows macine with the AV removed).

      I left...

      --
      if "Faith" could be proved with facts - would it still be faith? So why does "Faith" try to present beliefs as fact? -
    57. Re:Unrealistic? by FireFury03 · · Score: 1

      "provide stuff like static ip subnets" - you just lost 95% of the population, maybe more. *Most* people just want to download stuff, fast.

      I was specifically talking about my customers, who are universally businesses. Sure, they want fast, but if fast comes at the expense of reliability and important stuff that they need (which usually includes things like static IPs) then they are happy to opt for a slower (but still perfectly fast enough) connection, such as ADSL.

      which implies you don't need support

      When your business is at a standstill because your internet connection has fallen over then you _do_ need support. I deal with the support staff at ISPs on behalf of my customers all the time, and it really does make things a lot easier when the ISP has a clue. The number of times I've had all hell break loose because I've done something like asked the ISP to make a trivial DNS change and they have utterly fucked it up (yay for customers' email all suddenly bouncing or disappearing into the bit-bucket!) tells me it really isn't worth bothering with ISPs who don't have decent support staff.

      The service is rock solid, and if it isn't, then you ringing to moan about it is just wasting their time, they know and they are fixing it.

      The idea that the ISP always knows about a problem without being told is just plain wrong. There are many problems where the only way the ISP gets to find out that it is a problem is because someone reported it. This ranges from configuration errors on their network (e.g. routers blocking stuff they shouldn't - I see problems with ISPs dropping ICMP type 3.4 packets with some frequency, and this is something that the ISP won't notice themselves because it causes intermittent TCP hangs in certain specific situations, not outright connectivity failures) to water in the local loop (again, the ISP will only know that your modem isn't connecting properly, they won't proactively fix it because they have no way to know that it is a line problem until they are told). Misconfigured traffic shaping is another thing that seems to come up with some frequency - they ISP won't spot the problem unless they are testing with that specific application themselves, they are relying on the customers reporting these problems.

      I assume you don't use virgin, I do, have done for the last 10 years.

      Personally, not anymore, nor am I likely to ever go back. I was an NTL (i.e. before they became Virgin) customer between 2000 and 2002 and the service was so bad that it just wasn't funny. Broken promises and outright lies were the norm on the odd occasion that you could actually get through to the support staff (90 minutes waiting in a call queue and probably a ~25% chance of them just hanging up on you immediately when you got through in order to make their call statistics look better). As soon as ADSL was available in my area I dropped them as fast as I could and switched to PlusNet, and now UKFSN - I've never looked back.

      As mentioned above, I do deal with various ISPs on a day to day basis on behalf of my customers. Virgin's service has improved an untold amount since I dropped them - their customer support seems to be more or less adequately staffed with no more 90 minute queues and they have ripped out the broken transparent proxy servers which were forever causing web access to completely vanish.

      Overall, I think I hear more complaints of the quality of Virgin's service than the service of the various ADSL ISPs, but it is hard to tell. I think that most of the complaints I hear about Virgin's service tend to be "it's working but not very well" style infrastructure problems, whilst ADSL issues tend to be "it isn't working at all" problems centred around the local loop. ADSL's problems are slightly exasperated by the way the ISPs have to interact with OpenReach in order to resolve local loop issues - this has a habit of turning reasonably trivial problems into a bit of a slog to convince them that they really do need to send out an OpenReach engineer.

    58. Re:Unrealistic? by sgbett · · Score: 1

      I was specifically talking about my customers, who are universally businesses.

      In a discussion about the speed of provision to UK homes? You make some interesting points about NTL's business support in 2000-2002 but its a bit of stretch to say that anything you have written applies to Virgin's current residential service!

      NTL became blueyonder (who were always outstanding) before they became Virgin. Virgin's support is likely blueyonder's legacy and bears little resemblance to anything NTL ever did. I am quite the opposite in my recommendation to friends and family in that given a choice I would always go for cable over ADSL. Its way faster choose (10, 20 or 50 meg as opposed to 8 !?) and easily as reliable.

      --
      Invaders must die
    59. Re:Unrealistic? by Anonymous Coward · · Score: 0

      I've dealt with their support before, I guess it depends on who you get. My first call was in the evening and went to their Indian call-centre who was just script reading and ending hanging up on me after I refused to disable the built-in firewall on the WinXP box connected directly to the cable modem (as they requested), I'd already verified it wasn't a computer related issue anyway. I called again the next day and got their UK call-centre the tech was more helpful, and didn't make me jump through stupid hoops since I'd already isolated the problem as being either with the actual modem, their UBR or somewhere in-between. What I had done was, was to ssh into my Linksys router running Tomato, then ping the gateway address it was using (which will be the UBR the cable modem is connecting to) and noted that random packets were being lost (I probably also verified that this was still the case with another computer directly connected to rule out my router being the issue, but I can't remember). After I had explained the issue they diagnosed it as being a problem with the channel on the UBR that my cable modem was connected to, they forced my modem to another channel and told me they'd get an engineer to fix the issue with the UBR in the next few days and in the meanwhile not to turn off the cable modem because if I did it might reconnect to the channel on the UBR that had a problem.

      So, my advice, you can do what I did by pinging the UBR from your router and seeing if there is an issue there, if not perhaps try going to speedtest.net to check your connection speed (at a few different times of day, particularly off peak times where their throttling shouldn't be active) and if that doesn't give anywhere near the expected speed then you can use that when you phone them up. And whatever you do, phone during the day when their UK call-centre is open, and don't bother in the evening (probably weekends too, but I don't know) when they put you through to the Indian one.

    60. Re:Unrealistic? by FireFury03 · · Score: 1

      In a discussion about the speed of provision to UK homes?

      Yes. "Home broadband" services are almost always basically the same services as the business ones - same network, slight tweaks to the terms of service and SLA, maybe some tweaks to the traffic shaping, but basically they are the same thing.

      NTL became blueyonder (who were always outstanding) before they became Virgin.

      Not really. Blueyonder was Telewest's cable modem service. Although the NTL and Telewest companies merged, their networks were still largely separate affairs at the time they became Virgin.

      Virgin's support is likely blueyonder's legacy and bears little resemblance to anything NTL ever did.

      NTL's support had already improved by leaps long before the Telewest merger. The support staff are basically the same people in the same callcentres (although have now been outsourced).

  2. 100MB? by NCG_Mike · · Score: 2, Insightful

    I can't see why a domestic user needs that speed. I've got virgin cable and the 20MB is plenty for me. Perhaps this has something to do with their Tivo deal and on-demand content?

    1. Re:100MB? by badfish99 · · Score: 3, Funny

      I can't see why a domestic user needs that speed.

      So that you can exceed your download cap in 5 minutes instead of half an hour?

    2. Re:100MB? by mpbrede · · Score: 1

      How many times have people been unable to "see" beyond the current paradigm? Need I remind you of the famous Watson quote that there is a need for at most 16 computers worldwide, or the quote attributed to Gates that no-one would need more than 640KB? THere are many, many similar short-sighted "I don't see the need for this" examples in history, and not only in technology (although all things at some time or another are "technology").

    3. Re:100MB? by khchung · · Score: 2, Funny

      Yeah, 640K got to be enough for everybody!

      --
      Oliver.
    4. Re:100MB? by djdevon3 · · Score: 1

      "20MB is plenty for me"... NOOB. You obviously aren't an advanced user and as such I'm insulted you even post here. By the way that's 20Mb (Megabits) not Megabytes... Google Megabits Conversion and you'll find a nifty tool to help you sound smarter next time.

    5. Re:100MB? by timmarhy · · Score: 2, Funny

      listen here, i can't see why you are wasting money on a whole 20mb. all i need for my BBS connection is my 2400bps modem. i get pages of text (in colour!) in mere minutes! after all it's all anyone should need - do you think you NEED all that HD streaming video, itunes, web applications, email, pictures......

      --
      If you mod me down, I will become more powerful than you can imagine....
    6. Re:100MB? by Hadlock · · Score: 4, Insightful

      Youtube 1080p videos still require some buffering on my 5mb connection. Did I mention they're compressed 1080p? It's pretty compressed video, but it's still compressed, and only in stereo. And only 30fps. Some of us have screens that support larger than 1080p. Some of us have computers that can handle 1080p at 60, or even 120fps. Imagine if Mozilla couldn't complain about which compression method we use because everyone simply had enough bandwidth to stream uncompressed video.
       
        I, for one, welcome our 1080p+, uncompressed 120fps streaming video lords

      --
      moox. for a new generation.
    7. Re:100MB? by Korin43 · · Score: 1

      It depends on the time though. I could see maybe one day wanting this, but that's like having a 1 TB hard drive on a computer made in 1990. Sure, big companies would pay a lot for that, but as an average user? You could install every operating system and every program that ran on your computer and probably use less than a thousandth of that.

      Similarly, 100 Mb/s download speeds are helpful for some people (mostly big companies and schools). To a normal person, who cares if you can download a song in .4 seconds rather than 8 seconds? I'm online all the time, and 99% of the time, all I care about is that MSN and Google Talk are connected. A couple times a day, I need to upload something to a web server, but it's all text and small images. Maybe one day we'll need to transfer more data than that, but I don't see the point of mandating that everyone have access that fast when it's fairly obvious that we don't need it right now and there's no reason to think we will anytime soon.

    8. Re:100MB? by Cimexus · · Score: 4, Interesting

      Personally the reason I'm looking forward to fibre-based networks is not so much the increase in downstream speed (my 24 Mbps ADSL2+ service is great for the moment), but better upstream speed (my 1 Mbps upload rate is becoming increasingly inadequate as the size of data I upload increases, e.g. uploading photos to Flickr which are 6+ MB each).

      ADSL (and to a lesser extent cable) are highly asymmetrical services. You can get symmetrical DSL links (SHDSL for instance), but they tend to have lower aggregate speeds (e.g. 5Mbps/5Mbps) and be very expensive. Fibre gives us the opportunity to have some truly beefy, symmetrical home links, which we'll need as applications become increasingly two-way/interactive.

      Put it this way. I'd rather have a 20/20 Mbps connection than a 100/1 Mbps connection (or even a 1Gbps/1Mbps!). Upload speed is nice!

    9. Re:100MB? by EdZ · · Score: 2, Insightful

      I, for one, welcome our 1080p+, uncompressed 120fps streaming video lords

      24bpp * 1920 * 1080 * 120 = 5,971,968,000 bps
      I'd enjoy a 6 gigabit connection as much as the next geek, but that's faster than some internal connection buses! Heck, until PCI-E v3.0 is ready, that would saturate a 16x slot!

    10. Re:100MB? by Malc · · Score: 1

      I think it changes the way you use the internet. In fact I'm quite happy getting 6mbs down at the moment. What I'm unhappy about is is the 448kbs upstream. It's pathetic, and BT will not do a thing about it. Even full speed residential ADSL2+ is slow upstream, and this is a much bigger problem.

    11. Re:100MB? by Anonymous Coward · · Score: 0

      compressed

      You keep using that word. I do not think it means what you think it means. When most people talk about "uncompressed" 1080p video, they mean 19.4mbit/sec mpeg-2 video that is used in over the air broadcast TV. Not sure how much bandwidth would be needed for uncompressed 1080p at any framerate, but it'd be a lot. Even Bluray uses mpeg2 compression. Also, youtube buffers a lot on my 18mbit connection. It's just because youtube is slow, is all. Fast download speeds don't help if the servers you're downloading from aren't up to par. Still, I'd be first in line to sign up for a 100mbit service if the price was right, if only for the geek points for having it. :D (Unfortunately, the way ISPs seem to work, it'd still come with only 2mbit upload or something stupid like that).

    12. Re:100MB? by Hadlock · · Score: 1

      I'll come out and say it then, if you won't. 5,971,968,000 bps is enough bandwidth for anybody.

      --
      moox. for a new generation.
    13. Re:100MB? by coolsnowmen · · Score: 2, Insightful

      video will always be compressed, even if it is non-destructively so. It would irresponsible to implement a system otherwise.

    14. Re:100MB? by RMH101 · · Score: 1

      can you route externally to a virgin home IP address now? You didn't use to be able to when it was NTL, which meant running any server services wasn't possible.

    15. Re:100MB? by Linker3000 · · Score: 1

      If you move to an LLU provider (eg: Be), you can get a theoretical 20Mb down/2.5Mb up. Some of the top-end BT contracts will give you a whopping 883K up but, in general, I agree with your sentiment about upstream speeds being more of an issue now.

      --
      AT&ROFLMAO
    16. Re:100MB? by somersault · · Score: 3, Insightful

      I don't see the point of mandating that everyone have access that fast when it's fairly obvious that we don't need it right now and there's no reason to think we will anytime soon

      One household with a few "normal" users and a couple of power users could simultaneously have people doing hi def 3D chat, or on demand 3D TV, internet radio in 5.1 or 7.1 (pointless for most pop music but you can get some music in surround sound and in future probably it may become more common as we get more storage space and bandwidth to play with), hosting their own website and games servers with possibly thousands of clients, using bit-torrent, downloading updates, backing up their data to an off-site server, hosting your media collection for streaming to mobile devices when you're out and about etc (why bother to get an iPod with 1TB of storage or have to synchronise your collection on multiple devices when you can stream it all from one main server?).

      So there's plenty of useful stuff that we could be doing right now if we had a better network infrastructure. And If we don't upgrade the infrastructure now, we won't be able to do those things, and neither will we be able to even have the right mindset to design new applications that can make use of the extra bandwidth.. it's a bit of a chicken/egg scenario, and it's great to have some companies pushing forward despite the usual naysayers.

      --
      which is totally what she said
    17. Re:100MB? by daveime · · Score: 1

      Once we have 1.18 Gbit/s connections, then uncompressed 1080 might be possible.

    18. Re:100MB? by iamhassi · · Score: 1

      But... I have more than one computer...

      --
      my karma will be here long after I'm gone
    19. Re:100MB? by iamhassi · · Score: 1

      But why? Music started as uncompressed but we're quickly getting to the point where you can't even buy music that isn't compressed, so why would movies move in the opposite direction?

      --
      my karma will be here long after I'm gone
    20. Re:100MB? by iamhassi · · Score: 1

      Considering all the HD videos people are uploading, your best example for wanting fiber is to upload photos?

      honestly my measly 1mbps up is fine, I'm more concerned with wireless. iPhone is one of the few phones that upload videos wirelessly, but to save the 3g network it first compresses the crap out of the video, and even then it takes several minutes to upload just 1 minute of highly compressed standard definition video. We really need better wireless.

      --
      my karma will be here long after I'm gone
    21. Re:100MB? by nutshell42 · · Score: 1

      Youtube 1080p videos still require some buffering on my 5mb connection.

      For me (and many other people, you among them apparently) Youtube videos always buffer slightly too slow. It only happens with Youtube and if I launch 3 videos at the same time, they all buffer at the same just-a-few-percent-too-slow speed.

      The solution is to start buffering a few videos and while you watch them you keep buffering new ones in other tabs. Of course that's not what you'd call convenient and they periodically fsck up their client so you can't pause before the video's running. But until our friends at Youtube begin to leverage the advantages of being part of Google and use Google Maps to find their asses, that's the only thing you can do.

      --
      Don't think of it as a flame---it's more like an argument that does 3d6 fire damage
    22. Re:100MB? by gazbo · · Score: 1

      Accessing servers remotely isn't a problem. However they still don't offer static IPs, which is a pain in the ass (although in practice you DHCP the same address).

    23. Re:100MB? by richy+freeway · · Score: 1

      I can't remember the last time Virgin/NTL switched my IP. Been with them 6 years now, recently upgraded to 50mbit, couldn't be happier! (Note, the Dlink router they give you will take DD-WRT)

    24. Re:100MB? by Cimexus · · Score: 1

      It was just an example from personal use, as I don't personally upload videos. But precisely - that's another thing that would benefit from higher upstream speeds.

      Plus when I send photos, I send lots. Several hundred photos would easily equate to sending a video.

    25. Re:100MB? by Eudial · · Score: 1

      Domestic users don't currently need it because domestic user don't currently have it, which means content providers don't provide content that requires it. Same way there was no sane reason for a domestic user to have a broadband connection of any variety in the '90s, when content was adapted for modem-users.

      --
      GAAH! MY PRINTER IS ON FIRE!!! PUT IT OUT! PUT IT OUT!
    26. Re:100MB? by Krneki · · Score: 1

      I can't see why a domestic user needs that speed. I've got virgin cable and the 20MB is plenty for me. Perhaps this has something to do with their Tivo deal and on-demand content?

      And 640kb of RAM ought to be enough for everybody.

      The fact that you can't see past tomorrow, doesn't mean other can't.

      The next big thing will be 3D Movies and games.

      --
      Love many, trust a few, do harm to none.
    27. Re:100MB? by Krneki · · Score: 1

      20/20 Mb line here for 26E a month. ^^

      --
      Love many, trust a few, do harm to none.
    28. Re:100MB? by gazbo · · Score: 1

      That's useful to know. I went for the 802.11n router - is that the one you're talking about? It would be nice to stick a proper firmware on there because although the shipped one is adequate, the lack of customisable QoS is a pain when the throttling kicks in (I couldn't justify paying for 50mbit just to avoid throttling a few days per month)

    29. Re:100MB? by Anonymous Coward · · Score: 0

      Yes you can, I SSH into my home network from work (in a University so it's via Janet), and have a web server running too.
      I was doing so with Telewest way before virgin took over, so I'm guessing it was just NTL that didn't allow it.

    30. Re:100MB? by daveime · · Score: 1

      Uncompressed video is magnitudes more information that uncompressed audio.

      Here's my rough calculation for uncompressed hi def video ...

      1920 pixels x 1080 pixels x 24 bit color x 25 frames per second

      = 1244160000 bits per second
      = 1215000 kilobits per second
      = 1185 megabits per second
      = 1.15 gigbits per second

      And that's using the more generous 1024 base than the sneaky 1000 base that the DSL companies use when reporting speeds.

    31. Re:100MB? by Anonymous Coward · · Score: 0

      That's the one I mean, DIR-615.

      http://www.dd-wrt.com/dd-wrtv2/downloads/others/eko/BrainSlayer-V24-preSP2/02-03-10-r13832/dlink-dir600b/dlink-dir600b-factory-webflash.bin

      Use that firmware and use the "emergency room" method of flashing in this link : http://www.dd-wrt.com/wiki/index.php/DIR-600#Alternate_Install_Method_using_Emergency_Room_Web_Interface

      Been running mine for a couple of weeks now, the QOS is fantastic as I can leave my torrents running full chat up and down and I barely feel it.

    32. Re:100MB? by richy+freeway · · Score: 1

      Dunno why that came out AC. I didn't tick the box. Yay /.

    33. Re:100MB? by Ephemeriis · · Score: 1

      I can't see why a domestic user needs that speed. I've got virgin cable and the 20MB is plenty for me.

      Perhaps this has something to do with their Tivo deal and on-demand content?

      There was a time when you'd only see a single computer in a house. That time has passed. Most homes have more than one computer.

      I have three genuine computers in our house (mine, the wife's, the kid's)... We also have a DVR that can download stuff from the Internet, a set-top box that can stream Netflix stuff, and a couple consoles with Internet connectivity.

      Our needs are fairly low. While we may very well wind up with a few on-line games and a couple Pandora streams at one time, it isn't like we're trying to stream four different HD movies at once. But we manage to pretty much saturate our 5 Mbps connection (which is the fastest I can get here).

      If we had DVRs on some of the other televisions... Or more set-top boxes... Or if we had HD televisions... I can't imagine trying to squeeze all that into our little 5 Mbps connection. Hell, 20 Mbps seems low for that...

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    34. Re:100MB? by iamhassi · · Score: 1

      I forgot to add that when you're uploading from a pc you can just click upload, open another window and go about your day, doesn't keep you from work. But when you're on a phone uploading a file you might have to leave that window open while you wait minutes for it to upload. Course this is all new to phones, I've had 10/1 Mbps at home for ten yrs, but it's frustrating to pay for all the hardware and not have a fast infrastructure to support it

      --
      my karma will be here long after I'm gone
    35. Re:100MB? by iamhassi · · Score: 1

      Perhaps, but you could quickly batch convert hundreds of photos to smaller sizes and higher compression within seconds using free programs like irfanview, and no one would miss the resolution because no one has 12 megapixel LCDs, but try quickly converting a HD video with a freeware program, even quad core takes hours

      --
      my karma will be here long after I'm gone
    36. Re:100MB? by Ephemeriis · · Score: 2, Interesting

      Maybe one day we'll need to transfer more data than that, but I don't see the point of mandating that everyone have access that fast when it's fairly obvious that we don't need it right now and there's no reason to think we will anytime soon.

      There's a few problems with that...

      The biggest one is that, apparently, US ISPs just aren't going to roll out upgrades unless they're forced to.

      I keep seeing folks on here talking about their 20 Mbps connections... Other folks have 10 Mbps... The fastest I have available is 5 Mbps. That's it.

      The problem is that the local ISPs have a virtual monopoly. I don't have any real options. I either make do with the 5 Mbps, or I don't have Internet.

      If somebody doesn't mandate upgrades, I won't see anything more than 5 Mbps for years.

      The other problem is that you don't seem to have a grasp of just how much bandwidth a house can use.

      I've got three computers in my house... Plus a pile of consoles and set-top boxes... At any given point in time we might have a movie downloading on the DVR, a couple Pandora streams going, a couple on-line games going, maybe a movie streaming from Netflix, and possibly some vacation photos or movies downloading.

      My kid virtually lives on FaceBook. My wife has a fancy digital camera that takes ginormous pictures. All three of us listen to Pandora. All three of us are gamers.

      It is very easy for us to saturate our 5 Mbps connection.

      100 Mbps seems like it would be more than enough for now... Overkill, perhaps...

      But what if I actually owned an HD TV and wanted to download/stream HD movies? What if I had more than one TV/DVR/set-top box that wanted to download/stream that HD content at once? What if I was trying to use VOIP at the same time?

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    37. Re:100MB? by Anonymous Coward · · Score: 0

      Possible, but stupid nonetheless.

      Once we have 1.18Gbit connections, I could go back to a 4-QAM system and have a 256kbit connection!

      The point is, the material will increase in size too, and the connection will always be the bottleneck, because if it wasn't, they would make the material bigger.

    38. Re:100MB? by gazbo · · Score: 1
      +5, Awesome

      Thanks for the info. A project for the weekend.

    39. Re:100MB? by AndrewNeo · · Score: 1

      It's likely YouTube's fault, not yours. I have a 6Mbit connection and my friend has a 20Mbit connection, we're on different providers, and it tends to take almost the same amount of time to download a video. Even SD videos can take a while to buffer. We've had TV show files finish faster than a short YouTube video download, sometimes.

    40. Re:100MB? by TheSunborn · · Score: 1

      It will be really great for working from home. Having all your work documents/data/graphics available as a shared mount is great. No more having to transfer data to/from work. Also usefull for remote desktop work with heavy graphics.
         

    41. Re:100MB? by petermgreen · · Score: 2, Informative

      Heck, until PCI-E v3.0 is ready, that would saturate a 16x slot!
      No it wouldn't, not by a long way! PCIe 1.0 has a raw bitrate of 2.5Gbps and a data byte rate of 250MBps (that's a capital B for bytes) PER LANE.

      x4 would cover your uncompressed stream with room to spare (though in reality the netwok card carrying it would probablly be x8 since 10 gigabit is right on the theoretical max of 1.0 x4 and it's good to have some slack).

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    42. Re:100MB? by MrBandersnatch · · Score: 1

      Once we have 1.1Gbps compressed UHD/8K might become possible - while 3D might be what the electronics companies are keen to push out to consumers its *really* going to be the next HD format that will create the next big tech push.

    43. Re:100MB? by Nevynxxx · · Score: 1

      Yes, in that I run services on an Virgin line, have done since it was NTL too....

    44. Re:100MB? by Rising+Ape · · Score: 1

      It's not sneaky, the "1000 base" has always been the standard for speed in telecommunications. And indeed everything else, except memory and storage.

    45. Re:100MB? by commodore64_love · · Score: 1

      >>>If somebody doesn't mandate upgrades, I won't see anything more than 5 Mbps for years.

      That's what I used to think until Verizon rolled-in with FiOS. Now I can get 100 Mbit/s if I want. As for the mandate, I think the first priority should be to get people off 0.05 Mbit/s dialup speeds. The Congress should pass a law that any dialup customer who requests DSL from their phone company MUST have it hooked-up within 6 months. No exceptions. And it would be cheap to implement this law since the wires (phonelines) are already there.

      And finally it's common myth that the U.S. is somehow "falling behind" but it simply isn't true. When you compare the continent-spanning US to other large federations around the world:

      Russian Federation 8.3 Mbit/s
      U.S. 7.0
      E.U. 6.6
      Canada 5.7
      Australia 5.1
      China 3.0
      Brazil 2.1
      Mexico 1.1 Mbit/s

      We are not "falling behind". We are in second place, silver medal position, ahead of the EU, Canada, Australia, and so on.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    46. Re:100MB? by commodore64_love · · Score: 1

      You jest, but I still don't understand why I need more than 640 megabytes in my laptop or computer. If Windows 95 could run on just 8 megabytes, why can't a modern OS fit inside 640 MB?

      Bloat, bloat, bloat.

      It's the same reason why surfing the web on dialup is nigh impossible anymore. The web's not really any different than 10 years ago (text and images, plus sounds and videos), but programmers are no longer bothering to limit themselves to 1/2 megabyte webpage size like they used to do. (Also they do rude things like loading multi-megabyte audio/video without permission from the user.)

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    47. Re:100MB? by Anonymous Coward · · Score: 0

      throttling policy - it will be available between the hours of 03.00 and 03.01 assumming you havent used more than 5 bytes in the previous 24 hours.

    48. Re:100MB? by IrquiM · · Score: 1

      My ISP is starting to provide 400/400mbps this summer... Give me a year, and I can't see how anyone would survive with only 100/100mbps

      --
      This is blinging
    49. Re:100MB? by Korin43 · · Score: 1

      For some reason that doesn't seem like a common usage. In fact, I don't know anyone that uses "hi-def 3D chat" (most people don't even use webcams, despite coming with nearly every laptop now), I don't know anyone with a 3D TV, and I can watch Hulu on a 5 Mbps connection. If you can an internet radio station that uses more bandwidth than that, then it's just wasting bandwidth (seriously, there's no reason to encode music at higher than 128 kbps). I would guess that running a server with thousands of clients is also not a typical use of a home internet connection, and everything you list after that I've been doing since I had a 5 Mbps connection (and yes, the 20 is nice, but the only thing that it helped was bittorrent speeds).

      From your argument, it sounds like the only reason we need to mandate 100 Mbps download speeds is for the poor stupid rich people with 3D TVs, who insist on listening to music in surround sound and who are too cheap to pay for a VPS. So basically we'll be taking money from the poor to make sure that rich people can have better internet connections (assuming that this will actually do anything).

    50. Re:100MB? by timeOday · · Score: 1

      Some of us have computers that can handle 1080p at 60, or even 120fps.

      Do the newer 120 and 240 hz LCD TVs actually accept a 240 hz signal? My impression is they are just upsampling from the 60 hz signal. Can you set the refresh rate on your computer to 240 hz for them?

    51. Re:100MB? by HTH+NE1 · · Score: 1

      So that you can exceed your download cap in 5 minutes instead of half an hour?

      Six minutes, forty seconds.

      Assuming a Verizon 5 GB/mo. cap on a 100 Mb/s rate, 8 b/B, and ignoring network packet overhead and periodic "You still alive?" pinging of your box by your ISP.

      --
      Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
    52. Re:100MB? by adamfranco · · Score: 1

      While 100Mb/s may be excessive give usage patterns based on slower network speeds, the vastly higher speed opens up completely new usage paradigms. For example, I currently keep my all of my photos and and many videos on my laptop's hard drive so that I can use them at home, a friend's house, or elsewhere. Were 100Mb/s to be the norm, I'd just keep everything on a massive home NAS and just stream it as needed to my laptop or other computing device.

      Given a fast enough connection, one wouldn't even have to bother with making a local copy of a high-def video owned by a friend, just stream it as you watch it.

      --
      "When ideology and theology couple, their offspring are not always bad but they are always blind." -- Bill Moyers
    53. Re:100MB? by Belial6 · · Score: 1

      So, how do you do your backups which contain media to a remote location? How do you run use an off site hard drive as if it were local. If we had our current speeds in 1982, where we would only need to keep up with the speeds of a 1541 disk drive, I would agree with you. But, today, I can think of at least a dozen reasons that an average Joe would want 100 Mb/s. today.

      You are definitely lacking in imagination if you don't think people don't have a use for this today. It isn't a whole lot different than if you were arguing that we didn't need phones because you only send letters, and who cares if we could get a message to someone in seconds, when we could just drive across town and diliver it by hand in 20 minutes.

    54. Re:100MB? by Korin43 · · Score: 1

      The average Joe doesn't know what a hard drive is, how do you expect them to set up remote use of it? Admit it, the only people who would benefit from that kind of speed are the kind of people who read Slashdot, and if you want that kind of thing, you can pay the $20/month for a VPS. Why force everyone to pay more for internet access just so you can have fancy new toys?

    55. Re:100MB? by EdZ · · Score: 1

      Oh whoops! Boy, is my face red.

    56. Re:100MB? by QuantumRiff · · Score: 1

      You laugh. I have 600kb/s wireless access in my rural neighborhood. Hulu is a matter of hit pause, let it buffer for a few min, then play, and hope the signal doesn't go down while watching (hulu seems to stop playing if your internet connection goes down, even if there is still stuff in its buffer)

      Did I mention I live 6 miles outside a large capital city with about 200,000 people?

      --

      What are we going to do tonight Brain?
    57. Re:100MB? by AmiMoJo · · Score: 1

      Unfortunately none of those things will ever be possible on VM's connections until they sort out the upload speed.

      Currently they set it at the absolute minimum required to send enough ACK packets to maintain full download speed for one user. If there are multiple users and one decides to send a large email the other user's game is going to lag like crazy. There is simply no spare capacity at all.

      Compare that to a true 100/100 fibre connection. It just works, and even heavy P2P does not have much impact on ping times or VOIP streams.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    58. Re:100MB? by somersault · · Score: 1

      Was just trying to point out the sort of things I think that we will have "soon", ie say the next 5 years. You can get 3D webcams already, and a few HD streams flying around would quickly saturate a 100MB connection, 3D TVs will start being adopted this year or next (especially in places like Japan where they actually are going to have a 3D Sky service), etc. A server with thousands of clients probably isn't typical at the moment either no, but I can imagine MMO companies partially distributing their server load among clients if the connections are fast enough and the users don't object too much. Could be an opt-in thing, and would result in you having no latency so some people might see it as a benefit (I would).

      It is stuff that only rich people can afford now, but in the future it will be commonplace, and having your own server will not even be necessary once the bandwidth is common and cheap enough. In reality there is no point in everyone ripping their own CDs or storing their own MP3s if it can be streamed in lossless from some commercial server. I would subscribe to something that let me play basically any song ever made for a reasonable flat rate per month. Services like Spotify are pretty decent, but currently the quality is too low for my liking.

      --
      which is totally what she said
    59. Re:100MB? by somersault · · Score: 1

      actually scratch that, Spotify now supports up to 320kbps MP3s for premium users.. shall have to seriously consider it! Though there is no PS3 client (PS3 is what I use for listening to music at home), and it definitely won't work in my car.. with ubiquitous high speed wireless then eventually all that will be possible though :)

      --
      which is totally what she said
    60. Re:100MB? by somersault · · Score: 1

      Fair point. I <3 our dedicated 10/10 connection at work :) At home it's something like 12/2 so there are occasional issues with lag..

      --
      which is totally what she said
    61. Re:100MB? by AmiMoJo · · Score: 1

      That must be nice! I am on 100/100 at the moment in Tokyo. You don't have to think before doing something, it just works no matter what. You can't overwhelm it even if you try.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    62. Re:100MB? by Korin43 · · Score: 1

      Still, a 100 Mbps connection is a bit more than is needed to stream a 320 Kbps MP3..

    63. Re:100MB? by Korin43 · · Score: 1

      The biggest one is that, apparently, US ISPs just aren't going to roll out upgrades unless they're forced to.
      I keep seeing folks on here talking about their 20 Mbps connections... Other folks have 10 Mbps... The fastest I have available is 5 Mbps. That's it.

      Maybe they just don't think there's enough demand in your area to spend that kind of money? Comcast here has gone from ~5 Mbps connections 3 years ago to 20 Mbps connections, but honestly, I can't tell the difference.

    64. Re:100MB? by Ephemeriis · · Score: 1

      Maybe they just don't think there's enough demand in your area to spend that kind of money? Comcast here has gone from ~5 Mbps connections 3 years ago to 20 Mbps connections, but honestly, I can't tell the difference.

      There is demand. Maybe not enough demand... But there is certainly demand. I bug my ISP every couple of months to see when they're planning on rolling out something faster. We've got a couple clients who desperately need more bandwidth and routinely bug their ISPs.

      But you're right. There may not be enough people asking for more bandwidth to justify the costs of rolling it out.

      However, to a certain degree, increasing supply will create the demand for it.

      Go back a few years and nobody would have bothered to build a site like YouTube or Flickr because there just wasn't enough bandwidth available. There was no way you could watch streaming video on most computers... And even flipping through pages of photos would have taken forever.

      Now that we've got enough bandwidth for those services, however, there's plenty of photo galleries and video sites on the Internet.

      What kind of goodies could you build if you could count on most of your visitors having 20+ Mbps bandwidth?

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    65. Re:100MB? by somersault · · Score: 1

      It's the principal of the thing! :P HD DVDs are around 27MBPS I think, so 3 full HD streams will almost max out your connection even if you are on a zero contention line. Plenty of households have 2TVs, and of those that have 2TVs they're almost definitely going to have at least one computer too.

      --
      which is totally what she said
    66. Re:100MB? by somersault · · Score: 1

      Yep, it's not bad as far as UK connections go - not a patch on places like Sweden or Tokyo though of course!

      --
      which is totally what she said
    67. Re:100MB? by mischief · · Score: 1

      The thing about Virgin's top tier bandwidth offerings is that there are no download caps, as far as I know. There's certainly no bandwidth crippling in place, which the other tiers suffer from.

      --
      Everything I know in life I learnt from .sigs
  3. Something has to be done! by kamapuaa · · Score: 3, Insightful

    Widespread fast broadband access is key to a healthy economy and world-leading software industry. Just look at Japan, where...ohh, wait.

    --
    Slashdot: providing anti-social weirdos a soapbox, since 1997.
    1. Re:Something has to be done! by Anonymous Coward · · Score: 0

      You can get 1Gbps (or more likely, 200Mbps) in Japan. Clearly, 100Mbps isn't fast enough to be any threat.

    2. Re:Something has to be done! by oxide7 · · Score: 2, Insightful

      Japan has fast internet but a number of other political and economic problems that are hindering its growth... as a counter-example -- look at Korea. They are like #1 or #2 in broadband adoption and they are thriving. Samsung overtook HP as the #1 tech company in revenue (multiple times ahead of Sony), Hyundai is one of the only car companies to have US growth last year, and ... They just won Gold in Ice Skating

  4. Abstinence by Anonymous Coward · · Score: 3, Funny

    A 100MBs line will just create more virgins.

  5. Yes but.... by mrsteveman1 · · Score: 4, Funny

    ...what is she going to charge?

    1. Re:Yes but.... by Anonymous Coward · · Score: 1, Interesting

      We already have 100Mbs in Romania, for ~13 USD/month. This is not available for every home, only in bigger cities.

    2. Re:Yes but.... by Anonymous Coward · · Score: 0

      So she's *not* a virgin... and she's also a *whore*! I knew it was too good to be true.

  6. Not fibre by tomtomtom · · Score: 2, Insightful

    It really, really, *really* irks me that Virgin's advertising constantly goes on about it being "fibre optic" where ADSL is copper.

    Fact is, Virgin is NOT fibre optic in the sense that their advertising implies - at best and in some areas only, they have fibre to the cabinet. They do not offer fibre to the home anywhere (which ironically BT actually are offering in some new-build areas). BT also has FTTC in some areas already and is rolling this out into more rural areas to improve speeds there.

    1. Re:Not fibre by Lord+Byron+Eee+PC · · Score: 1

      I don't know why it irks you. ATT is doing the same thing with their U-verse; it's FTTC. But by doing so, it enables the last few dozen yards of copper to carry much more bandwidth than if you tried to do it over a 3 mile run (like you do with DSL). Plus FTTP means digging/stringing cables to every single home.

      So you get the speed of FTTP with the cost of the existing copper wires. It sounds like a win/win to me.

    2. Re:Not fibre by Cimexus · · Score: 3, Interesting

      I agree that this is a bit misleading. Virgin isn't alone in doing this - it seems to be a common thing for FTTN (fibre to the node) networks everywhere. In my city (Canberra, Australia), there is a company called TransACT (http://www.transact.com.au) that has an extensive network which they also like to advertise as being fibre. But it's only fibre to each distribution box (each servicing 50-100 homes), then a short copper link which they run to the premises. They run VDSL at 52 Mbps over the copper, delivering IPTV, phone and Internet access. So like the Virgin proposal, it's only fibre to the node, not to the home. Some areas are being upgraded to VDSL2 which brings speeds up towards 100 Mbps.

      Not to say that's a bad thing - the short copper runs mean you are guaranteed the advertised speed (unlike ADSL2+, on which you get 'as fast as your line will allow', which can be pretty bad if your copper line is more than 3 or 4 km long). But to contrast their 'fibre' network to 'crappy old DSL' is plainly wrong (especially considering they even use an xDSL technology for the last mile!).

    3. Re:Not fibre by sam0737 · · Score: 1

      But who (average consumer I mean) want real FTTH anyway? Which means you will need to pay for the Fiber-Copper converter, or get a Fiber capable network card.

    4. Re:Not fibre by Anonymous Coward · · Score: 0

      Buried FTTH is becoming pretty standard in both greenfield developments and in retrofits in Sweden. The media converter is only $100 or so for 100 Mbit/s over single-mode fiber. It allows much better centralization of the active equipment, with proper back up power and so on.

      It also allows upgrades to 1Gbit/s (also becoming more and more common here in Sweden) as an option. I am satisfied with 100/100 for now, but I do have the option of going to 1Gbit for twice the price ($100 per month). If you telecommute 100/100 is really needed in many cases, as is it to download anything meaningful or just to host your own photo album or similar.

    5. Re:Not fibre by mariushm · · Score: 1

      Why make your life harder converting fiber to copper, pulling copper cable inside the house, using a modem to convert copper to utp and so on when you can just get a fiber to utp adapter for less than 100$....
      The reason they chose to work with adsl and dsl and all that crap is because they can lock users into their own telephony and modems they give you are if not cheaper then proprietary - you'll pay a dollar or so rent for it for as long as you subscribe when it probably costs them 20-30$ a piece.

    6. Re:Not fibre by Anonymous Coward · · Score: 0

      Why do you assume the consumer pays for it? Verizon FiOS is "Real" FTTH and they don't charge you anything for the Optical Network Terminal they install in your home. This is where the fiber comes in, and coax, ethernet, and telephone connections come out. In fact, if you order FiOS for one month, cancel it, they actually leave this costly equipment in your house at no cost. Even if they did charge $5/month for the ONT, it's Still cheaper than cable.

    7. Re:Not fibre by yakumo.unr · · Score: 1

      Me!

      And it's 'Fibre To The Home' not Fibre To The Desktop, ISP's don't expect you to deploy fibre gear throughout your existing infrastructure any more than cable providers expect you to have a home cable network. Everything is output over Ethernet once it's in your house.

      Or were you looking for a +funny?

    8. Re:Not fibre by Anonymous Coward · · Score: 0

      Not to say that's a bad thing - the short copper runs mean you are guaranteed the advertised speed (unlike ADSL2+, on which you get 'as fast as your line will allow', which can be pretty bad if your copper line is more than 3 or 4 km long). But to contrast their 'fibre' network to 'crappy old DSL' is plainly wrong (especially considering they even use an xDSL technology for the last mile!).

      I don't see what this has to do with the delivered speed, ADSL2+ also has dropping speed returns over distance, just like VDSL. And just like ADSL2+, VDSL would have crappy performance on poor quality lines. That said.. I get a decent 20Mbps on ADSL2.

      It's not like it really matters how the trunk the node is connected to is built, as long as it has the capacity.

    9. Re:Not fibre by Rising+Ape · · Score: 1

      Not really, the real reason is so they don't have to spend lots of money digging up the old copper and replacing it with fibre. I don't know how your phone company does it, but in new build areas BT intend to put fibre in from the start, not copper.

    10. Re:Not fibre by mariushm · · Score: 1

      BT will still only do FTTP, aka fiber to the premises - that's why they place all those ugly boxes to the corner of the road... it's still copper from that box to user's home and still limited upload speeds.

    11. Re:Not fibre by Anonymous Coward · · Score: 0

      You don't need fiber for the last few hundred meters. 100Mbps is 100Mbps whether fiber or copper. The whole reason for fiber is signal degradation due to impedance caused by length of the wire. If the copper run is shorter than max to get the target bandwidth, then you don't get any signal degradation. However to make the run over kilometers from the NOC to the box in the neighborhood, fiber is necessary.

    12. Re:Not fibre by Anonymous Coward · · Score: 0

      BT also has FTTC in some areas already
      I dunno if it's still true but I remember reading that some areas had fiber to the cabinet before ADSL was introduced and this stopped those areas getting ADSL because upgrading shitloads of cabinets was more expensive than upgrading one exchange.

    13. Re:Not fibre by Rising+Ape · · Score: 1

      I assume you meant FTTC in your first sentence. They're mostly doing fibre to the cabinet, yes. However a significant fraction will be genuine FTTP, i.e. fibre all the way to the house. This is mostly for new houses and old houses where they can do it cheaply (I assume where they have ducting that they can blow the fibre through). They like FTTP because of lower operational costs - no need to maintain active equipment outdoors.

      One nice thing about FTTP is that it puts an end to the "up to" speeds that you get with ADSL. BT's FTTC claims 40 Mbps, but if the cabinet's too far away, fat chance.

      Either way, it'll be better than Virgin's offering thanks to actually having a choice of ISP.

    14. Re:Not fibre by petermgreen · · Score: 1

      Which means you will need to pay for the Fiber-Copper converter
      meh you will nearly always (there may be a few cases where properties are close enough together to make twisted pair ethernet feasible for linking to a cabinet in the street) need end equipment that can convert from a system that can go at least hundreds of meters to 100BASE-TX or 1000BASE-T for distribution in the house.

      IMO if installing a network from scratch it would be pretty crazy not to install fiber all the way to the customers premisis. You might not need the bandwidth now but infrastructure tends to have a long life.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    15. Re:Not fibre by tblack1471 · · Score: 1

      Certain parts of the network go further than that. My parents have fibre optic all the way to a small box on the side of their house. From there it's then coaxial cable into the house.
      I thought originally that fibre wasn't allowed to go into the home as there were safety concerns that people may damage their eyesight from staring into the cables to see the laser light. Not sure if this is still the case or not.
      Unfortunately I'm in the newer part of town which doesn't have cable, so I'm stuck with my 8Mbps ADSL connection.

    16. Re:Not fibre by neokushan · · Score: 1

      You're not the only one, apparently all the other ISPs in the area brought up the same issue with the ASA and were all told that Virgin is allowed.

      http://www.thinkbroadband.com/news/3391-asa-rules-on-virgin-fibre-optic-broadband-claims.html

      I guess this means I can get a 3cm wire of fibre, selotape it to an ethernet cable and have a "hybrid-fibre network" in my own home.

      --
      +1 IDisagreeSoHeMustBeATrollOrAnAstroturferOrAShill
    17. Re:Not fibre by Cimexus · · Score: 1

      I was merely contrasting the 'best effort' of ADSL service providers with the 'guaranteed speed' from the FTTN+VDSL style network. Because the company has control over that final copper link and because they specifically make sure that it's never longer than a few hundred metres, they can actually guarantee speeds. Whereas as you'll be familiar with, they can't give any such guarantees with ADSL over POTS.

      You're lucky to get 20 Mbps from ADSL2+ btw (must be damn close to the exchange). I only get about 6 Mbps :(

  7. hope not only promise by indzonly · · Score: 1

    hope this not only promise.

    1. Re:hope not only promise by Anonymous Coward · · Score: 0

      Eh? What's that again?

  8. Hmph by Anonymous Coward · · Score: 0

    Well I can certainly see why they're still a Virgin if they're capable of providing those kind of speeds.

  9. Hmm by Dave+Emami · · Score: 0, Troll

    So, does that mean that when Mr. Islamist Terrorist martyrs himself, he gets a (72 virgins x 100Mbps) = 7.2Gbps connection thrown into the bargain?

    --

    "The Greens lynched a hacker in Chicago. Last month, but I think the body's still hanging from the old Water Tower."
    1. Re:Hmm by Anonymous Coward · · Score: 0

      yes - and the martyr will use up his bandwidth in 5 pr0n seconds

  10. 'very close' to what's advertised by Hurricane78 · · Score: 1

    It better be the “very close ABOVE” kind, or they just admitted to not giving you what they advertise. Which would be illegal, wouldn’t it?

    --
    Any sufficiently advanced intelligence is indistinguishable from stupidity.
    1. Re: 'very close' to what's advertised by dfgchgfxrjtdhgh.jjhv · · Score: 1

      They use the magic words "up to" in their advertising, then they can sell whatever they want as whatever speed they want to call it.

    2. Re: 'very close' to what's advertised by evilbessie · · Score: 1

      In much the same way as they can advertise 'unlimited' data plans I assume, with some small print on the bottom of the screen essentially saying YMMV.

    3. Re: 'very close' to what's advertised by RMH101 · · Score: 1

      that's because it's going to be variable, as the last mile isn't fibre optic. See also ADSL connections that promise up to 8MB - your ISP can't guarantee the signal quality between exchange and your house. they can average it out over multiple subscribers and give you an indication by your postcode, but that isn't going to tell them if you have a dodgy cable run from telegraph post to your house that reduces the speed slightly.

    4. Re: 'very close' to what's advertised by Tim+C · · Score: 1

      that's because it's going to be variable, as the last mile isn't fibre optic. See also ADSL connections that promise up to 8MB

      Well I can't comment on what exactly the cable coming through my wall is, but I have Virgin cable broadband and my experience is that I get pretty-much every last bit of my "up to 10Mbps" connection.

      That compares extremely favourably with my old ADSL connection, which while advertised as "up to 8Mbps" actually reported a line speed of ~2Mbps and rarely delivered much above about 1.5Mbps, and that only when the equipment at the exchange didn't throttle it back to as little as 330kpbs because of perceived connectivity problems.

      I'm not saying everyone will definitely get full speed, just that my own individual experience has been very positive.

    5. Re: 'very close' to what's advertised by Rogerborg · · Score: 1

      To be fair, Virgin do seem to be pretty good about meaning unlimited. They do throttle (aka "traffic shape") at busy periods if you've been slurping big time, but I'm not aware of them imposing bandwidth caps or disconnecting anyone.

      --
      If you were blocking sigs, you wouldn't have to read this.
    6. Re: 'very close' to what's advertised by TheThiefMaster · · Score: 1

      If you define "10Mbps" as "10,000,000 bits / second" then I'm getting 2.4% more than they advertise.

    7. Re: 'very close' to what's advertised by TheRaven64 · · Score: 1

      And they don't throttle at all off-peak, which is very handy. I had to upload several GBs of videos to my publisher recently (mainly screencasts, using Apple's animation codec, which produces very large images for editing) and I could leave the upload running from 8pm to 3pm the next day without any throttling. Of course, it would be nicer if they provided enough upstream that it didn't take a few days to upload everything...

      --
      I am TheRaven on Soylent News
  11. 100MB speed in principle is great. by OpenQL · · Score: 2, Interesting

    The quality of the Virgin brand is not honored by its out of date NTL service infrastructure. It really should be addressed if these services are to be of use to Small business individuals, Research students and the like. A friend of mine who's 20MB connection I share via wireless when I visit him was offline for a whole week, because he was late in paying bill by a couple of days. Having paid the bill, it required two visits by differing engineers and the modem being replaced as they knocked it out. Where is the cost effectiveness in that and in the year 2010. "Pay Bill, switch on", "Don't Pay bill switch off" my suggestion for service slogan. Beware if continuity of service is important to your use of the service.

    1. Re:100MB speed in principle is great. by mister_dave · · Score: 1

      My mother recently switched to Virgin from BT, motivated by a long running intermittent fault with BT, and she's become a cheerleader for the Virgin service. She's most pleased by how much cheaper it is.

    2. Re:100MB speed in principle is great. by Anonymous Coward · · Score: 0

      The quality of the Virgin brand is not honored by its out of date NTL service infrastructure. It really should be addressed if these services are to be of use to Small business individuals, Research students and the like. A friend of mine who's 20MB connection I share via wireless when I visit him was offline for a whole week, because he was late in paying bill by a couple of days. Having paid the bill, it required two visits by differing engineers and the modem being replaced as they knocked it out. Where is the cost effectiveness in that and in the year 2010. "Pay Bill, switch on", "Don't Pay bill switch off" my suggestion for service slogan.

      That's nice. On your friend's part, I mean.

      Beware if continuity of service is important to your use of the service.

      I'll have to keep that in mind the next time I decide not to pay the bill on time.

      Can we hear from someone who understands "quality of the Virgin brand" to mean their connectivity, bandwidth, and reliability please? When the headline says "Virgin Promises 100Mbps Connections to UK Homes", customers who create their own billing issues by their own negligence is orthogonal to the topic. Yeah it sucks that they aren't less of a hassle for people who have a relative interpretation of "PAYMENT DUE BY: $DATE", I guess, if you say so, but that really has nothing to do with 100Mbps residential service, its general feasibility at this time, and whether the UK is unique in its ability to enjoy it.

    3. Re:100MB speed in principle is great. by Anonymous Coward · · Score: 0

      as a fully paid up virgin customer i can say their service sucks beyond beleif. i've been cut off, transfered to the wrong dept, lied to on numerous occasions and generally treated like sh*t. the quality of our installation is below average, the cable to the modem goes diagonally across the floor for example and our 120 year old architrave has been damaged by sheer stupidity and rediculous cabling. and they still can't get our broadband working properly. pay on demand services are worse than intermitant, but we've given up on those. the broadband drifts in and out affecting our online experience. it turns out that something "down the road" from us has been misconfigured and that at some point in the future it will be fixed. in the mean time we are waiting for vigin's local monopoly to be broken so we can go elsewhere. 100Mbps? nice to see the vigin hype machine is working up to it's usual standard.

  12. Virgin sucks by Anonymous Coward · · Score: 0

    I'm sure we all know by now that Virgin never actually manages even close to the speeds that they advertise. After talking to people who I know who use Virgin, I can tell this is definitely a widespread issue. What I mean by this is, on their 24Mbit plan, I would get no higher than about 200Kbytes per second, whereas on Sky I get around 800Kbytes a second on their 16Mbit plan. While I'm still not getting the speed advertised, the point is, I'm getting closer than I did with Virgin.

    1. Re:Virgin sucks by Anonymous Coward · · Score: 0

      Where I come from virgins don't suck, you should consider yourself lucky.

    2. Re:Virgin sucks by Alain+Williams · · Score: 1
      And then when it comes to try to get them to do the things that you need from an ISP - they just won't. A customer of mine has what they call a ''business connection'' with a fixed IP address (although they are known to change that with no warning) - they refuse to set the reverse name for the IP address.

      Virgin suck - don't go near them. My customer is stuck with them because the broadband over phone wires is hopelessly slow -- too far from the exchange.

    3. Re:Virgin sucks by Anonymous Coward · · Score: 0

      That's weird, I am on the cheap package 10Mb/s and get almost bang on that speed. In fact they upgraded me to free 24/7 phone calls and 20Mb/s for £1.50 a month and 2 minutes after talking to the guy on the phone I was running at 20Mb/s.

      This is while I have 1 HD and 1 SD channel recording as well down the same cable.

      Perhaps my local node doesn't have very high contention?

    4. Re:Virgin sucks by perlchild · · Score: 1

      I just wish governments would wise up, and only let them advertise caps at 100% saturation...

      You have a 1mbps cap? ok
      that's 1000000bits/s * 3600s/1hour * 24 hours/1day * 30days/1month * 1byte/8bits, here's your cap

      This also takes care of overselling, anyone want to promote such a regulation in the web hosting industry?

    5. Re:Virgin sucks by Anonymous Coward · · Score: 4, Informative

      on their 24Mbit plan, I would get no higher than about 200Kbytes per second, whereas on Sky I get around 800Kbytes a second on their 16Mbit plan.

      You're talking about ADSL: Virgin offer ADSL in non-cable areas. Of COURSE you don't get the advertised speeds: ADSL is notorious for that. Those of us who live in Virgin Cable areas get much faster connections at the advertised speed: I'm paying for 20Mb and I'm getting 20Mb (& I checked the modem before I wrote that).

      Basically your complaint is "ADSL is shit. I wish I had cable."

    6. Re:Virgin sucks by Tim+C · · Score: 2, Informative

      What I mean by this is, on their 24Mbit plan, I would get no higher than about 200Kbytes per second

      24Mbps is an ADSL speed not a cable one, ADSL is notoriously poor because of BT's shitty telephone wires. Virgin cable broadband offers speeds in whole 10s of Mbps - from memory, 10, 20 or 50 currently. I have the 10Mbps service and get pretty-much exactly that; downloads speeds of 1.1MB/s or higher are the norm for me, not the exception.

    7. Re:Virgin sucks by nagnamer · · Score: 1

      What I mean by this is, on their 24Mbit plan, I would get no higher than about 200Kbytes per second

      OMG. I usually get those speeds downstream on a 2Mbps connection. Upstream, I get much less, though, because we can only go 256Kbps up.

      --
      Every harsh word you utter has the right address. It only sounds harsh because the one on the envelope is the wrong one.
    8. Re:Virgin sucks by Anonymous Coward · · Score: 0

      I'll 2nd that.

      Got the 2MB service... free upgrade to 10MB about 6 months ago and got about 9.8 consistently. last night was the first outage I've had in a year and that was only for an hour while they did some work on the exchange.

  13. Virgin Media don't deliver on what they advertise by Anonymous Coward · · Score: 0

    Virgin may advertise a 100Mb/s connection and be able to deliver a connection speed at that rate but nobody will be able to actually use it on that basis. Right now they advertise a 40Mb/s service and fail to deliver throughput any better than a 8Mb/s ADSL service for the most part.

    It will largely be the same for other providers on the BT based FTTC and FTTP platforms as the real costs are not the connection but rather back haul onto the ISPs own network.

    The comments already posted here about nobody needing more than 2Mb/s have a point - albeit I'd use a higher figure than that. The main driver for this is HD streaming but the internet is just not the right delivery platform for that. HD streaming depends upon being able to consistently throughput up to 25Mb/s for an extended period of time. Doing that via broadband simply is not feasible unless you hand the networks over to the existing media companies so that they can install proxy devices in every locale in which case what's the benefit to anyone as that will be horribly expensive. Existing FM and satellite broadcast technology is far more efficient.

  14. So, how much traffic can they really handle? by oljanx · · Score: 3, Insightful

    I'd like to have a 100mbps connection while downloading games, videos and the occasional large file. Beyond that, I don't really need it. With 100mbps I could pull down a gigabyte in less than a minute and a half. At those rates my household would probably spend less than two hours a month actually utilizing the full bandwidth potential. And between the four of us we're online almost 24/7. I'm assuming Virgin is expecting the same from most of their customers. And as soon as heavy users start stressing their network, you'll see caps imposed.

    1. Re:So, how much traffic can they really handle? by Anonymous Coward · · Score: 0

      Their 50Mbps is uncapped. I'd guess they'd keep caps/throttling off their top-tier service so once this 100Mbps service is rolled out they'll introduce caps on the 50Mbps service so there is an incentive for people who don't want to be affected by throttling to upgrade to the highest tier.

      But really, who is going to max out a 100Mpbs connection all the time, at that rate you could fill up a 2TB hard drive in just 45 hours, it'd just be too much media to consume. Therefore only very few people (if any) would do it, it is quite unlikely to be a problem.

  15. Availability... by paulhar · · Score: 3, Insightful

    > "There is nothing we can't do with our fibre optic cable network,

    Apart from get it anywhere near approximately 50% of the population, and that is mostly in the very dense urban areas. Sure, wonderful if you live in an area that NTL cabled back in the 90s.

    1. Re:Availability... by Anonymous Coward · · Score: 0

      Absolutely right, I live in rural Sussex, and even though I'm about 800m from our BT exchange the best speed we ever get from ADSL is 2 Mbit.
      The likelihood of us ever getting cable is very remote here. My brother in law who lives about 15 mins walk from me, and a similar dist from the exchange (in the other direction), is with Virgin ADSL and gets 512Kbit (yes you read that right!). It makes my crappy service look like greased lightning.

      Totally different story for my workmates from Brighton and Crawley, who get Virgin hi speed because they're cabled. Virgin don't give a monkeys about supporting non cabled areas and improving their service, and the other ISPs are hardly rushing....
      I should emphasise, when I say rural, I'm not that rural, just relatively so - I live 2 miles from the main London to Brighton rail line!

    2. Re:Availability... by bsa3 · · Score: 4, Insightful

      Indeed. Has to have been cabled before all the cable companies merged into Virgin, because they haven't laid a single meter of cable since and never will again.

    3. Re:Availability... by Rogerborg · · Score: 3, Interesting

      Ding. I work in a 90's era business park that can only get crappy ADSL. The NTL/Telewest/Virgin cable runs end just across the road, and they are adamant that they have no plans to extend it. This is business custom they're turning down here, and what's amazing is that their attitude is quite openly "Nope, not interested. Go with BT."

      Given that their residential service is much more expensive than a BT/Sky package, and that their only USP, content on demand, hasn't been meaningfully refreshed in months, I guess they've decided to just turtle up and squeeeeze their existing customer base as much as possible, rather than invest in getting any new custom.

      --
      If you were blocking sigs, you wouldn't have to read this.
    4. Re:Availability... by Anonymous Coward · · Score: 0

      Amen.

      I live in a cabled area in a sizeable city. Most of my housing estate is serviced by cable. There is a Virgin cabinet on the edge of my road. When I moved in, I asked Virgin if they would install cable to my flat. They said "Sorry, you're not in a cabled area, but we do offer internet over the phone". I pointed out that there is a cabinet on the edge of my (shared) garden, but the person at Virgin basically just looked at my postcode and said "Sorry, can't do it". Given a sufficiently long (50-100m) run of cable I could get it into my top-floor flat, but this appears to be too much of a challenge for them. So I had to settle for BT + Be* + Sky. I'd much rather have Virgin deliver phone + TV + web, but they just won't. And since Virgin took over from NTL/Telewest, they haven't installed to any new areas, which kind of sucks.

      /Rant

  16. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  17. Missing words by Rik+Sweeney · · Score: 2, Informative

    Virgin Promises Up To 100Mbps Connections To UK Homes

    What you'll really get is something completely different

    1. Re:Missing words by Anonymous Coward · · Score: 0

      Yes even if you can get anywhere near 100Mbps in the first place you are going to hit your peak time usage cap in about 30 minutes and have it limited to 1/4 speed for the next 5 hours anyway.

    2. Re:Missing words by The+Outlander · · Score: 0

      I have found my connection with them pretty good - http://grab.by/2H6Q - it does slow down when the kids get home from school until around 9pm but as I work from home it isn't much of an issue with me.

    3. Re:Missing words by The+Outlander · · Score: 0

      Virgin media doesnt have a cap for its fastest broadband offering

  18. Try getting my 20Mbit to run at speed first! by TeamMCS · · Score: 2, Insightful

    Well 100Mbit is all good and well but considering Virgin have some serious traffic shaping going on (4-12 peak time speed cap if you, err, use your connection iirc). It's a shame they don't just release a plan where they WONT cap you (ie you pay us XYZ for 200gig etc)

    1. Re:Try getting my 20Mbit to run at speed first! by Anonymous Coward · · Score: 0

      They do - the 50Mb XXL package.
      http://allyours.virginmedia.com/html/internet/traffic.html

    2. Re:Try getting my 20Mbit to run at speed first! by TheThiefMaster · · Score: 1

      Mod very informative!

    3. Re:Try getting my 20Mbit to run at speed first! by Bad+Ad · · Score: 4, Informative

      you dont get traffic shaping on the 50mb package, only 10 and 20.

      http://allyours.virginmedia.com/html/internet/traffic.html

    4. Re:Try getting my 20Mbit to run at speed first! by drunkahol · · Score: 1

      Being on the 50Mbit connection, I'll confirm the absence of traffic shaping.

      I'll also confirm that the service runs at VERY close to the advertised speed the vast majority of the time.

    5. Re:Try getting my 20Mbit to run at speed first! by g3f · · Score: 1

      There never used to be any throttling on their other services either, but they changed that with no warning or change in pricing. There is nothing to stop them doing the same with their XXL. I left soon after that (also helped along by months of sketchy performance anyway). I'm lucky enough to be close to an exchange and get a constant 16Mb on ADSL2, completely unrestricted from Be. I've never looked back. Anyway, it's £51 a month for the 50Mb which is a ridiculous price for a broadband service. If I went Virgin and got the whole package, TV, Phone and 50Mb (which i'd want because having to plan your downloads around peak times is stupid). It would be well in excess of £80p/m. I currently pay about £30 for Sky, Be and phoneline.

  19. To all the naysayers by Chelmet · · Score: 1

    I'm on virgin, 10Mb plan (downloading hundreds of gigs per month). I could get faster, but to be honest I don't think it'd do much good. I suppose I generally wait about 30mins for a movie to download, and that could be 3 minutes @ 100Mbps, but what the hay. Anything that's time critical is with me quickly enough, as its usually small, so I haven't upgraded. 100Mbps would be nice, but not if it's expensive.

    As to complaints about the service, you should move to my area. On the 10Mbps plan, my ftp runs at 1.2MB/s for the majority of the time. If you get a calculator out, I think you'll find that that's pretty much what they're advertising. It typically drops to 300KB/s between the hours of 4pm and 9pm, but that's in their ToS, and I max the throttle at all other times, near enough.

    All in all I would say that Virgin give me exactly what I pay for, and their customer service (while outsourced to india) is actually surprisingly good.

    Big thumbs up for this.

  20. Re:Don't count your broadband before it's hatched by evilbessie · · Score: 1

    Well the 50Mbps package costs £38, all of £5 more than I was paying for 20Mbps and a phone. So I really don't see where you are coming from... And I've had a substantially better service from cable that I have ever had from ADSL, but as always YMMV.

  21. Wonderful! by L4t3r4lu5 · · Score: 1

    DPI of your internet connection at twice the maximum speed currently available on their network!

    I'll stick with my favoured LLU ADSL ISP (Andrews and Arnold - No filtering, no shaping, almost constantly get max connection speed in my area (8Mb/s), first line support is an engineer, not a child with a script).

    --
    Finally had enough. Come see us over at https://soylentnews.org/
  22. They deliver on speeds, however... by Anonymous Coward · · Score: 0

    ...the line quality is often shit. I was one of many that got duped by Virgin on this matter. Yes we pay atrocious amounts for 20mb (something that, in my home country of Norway, is a pretty basic speed) and yes we do get between 19 and 15 most of the day. The problem is we have pings of 300+ms (often 1000+) jitter of the same values, and anywhere between 5% to 50% packet loss (yes...50%...).

    On top of this the upload speeds are terrible, and when asked about this they simply say "we don't support upload"....whatever that means.

    So what does this mean for the average user? Well, if you like online gaming you can forget it. Unless you stay up until 3 in teh morning, most games are unplayable. The same goes for VoIP, and anything that requires a constant, consistent connection.
    So "the country's best internet package" gets you abused by most of the rest of the world, when trying to play online games. Take my advice, don't use Virgin. Better yet, don't live in the UK (if you value good internet).

  23. And what will the cap be? by Anonymous Coward · · Score: 0

    100 Mbit/sec isn't of much use if the cap is 4GB for 35 GBP. You'll just use the cap faster.

  24. 100Mbps sounds nice... by Grundlefleck · · Score: 1

    ... but I'd rather be stuck on 2Mbps than have to put up with their extremely shitty customer service again.

    Broken promises for installation date, way way over what they estimated, with no communication about the delay. And when we wanted to cancel the service, we were put on hold for around 2 hours, at a pretty costly rate. Bully for you if your service gets installed without a hitch, I won't be taking that risk again.

    --
    I accept I know nothing. Insulting my ignorance is wasted on me.
  25. If your have the optical in the wall by AHuxley · · Score: 1

    Then its just like S Korea. Any provider can tap into the shared box and link you to their back haul network, beyond cable or adsl.
    The real trick is the telco nodes seeing you as a bunch of adsl users rather than a single users.
    If you live in a new estate or flats with optical rolled out then your just another consumer who would have got a customer pipe deal in the past for the $$$.
    The real trick is the back haul and shared links around the UK.
    If its all saturated in the city or suburbia and then onto clean wide pipes, where you are linked up to and the upgrade cycle could be interesting.
    One old box might be great for many adsl2, start adding lots of optical to it and will it cope?
    Will users find optical dead zones? 100mbps on the box, real world links are no more than a few 10 % of that for years unless its with in the estate, building.

    --
    Domestic spying is now "Benign Information Gathering"
  26. C'mon guys this is Virgin your're talking about by Aceticon · · Score: 2

    The stated speed of 100MB/s will only work as long you don't actually use it that often. If you use Bittorrent and/or Youtube/iPlayer too much Virgin will trottle down your connection (they do it alreay with their current 40MB/s fibre offer.

    Oh, and by the way, your connection will be silently censored.

    And let's not forget that Virgin is also a media company: if you, your kids, the neighbour (that managed to hack into your Wireless connection because you used no or easy encryption) or anybody else actually downloads music-tracks/videos/games/apps from some fishy place or other through your connection, expect a call from the appropriate industry's lawyers.

    Last but not least, most Virgin companies have incredibly bad costumer service: even when their products are good, you can't trust them not to overcharge you, auto-renew your contracts against your wishes and/or other fishy practices. Usually they include incredible clausules in their contract designed to make it impossible for you to leave (good luck remembering to cancel your contract at a very specific couple of days in the year before they auto-renew).

    1. Re:C'mon guys this is Virgin your're talking about by Anonymous Coward · · Score: 0

      According to Virgin you are using "more than your fair share" if you use the connection you paid for: http://allyours.virginmedia.com/html/internet/traffic.html

    2. Re:C'mon guys this is Virgin your're talking about by Anonymous Coward · · Score: 0

      Virgin are not throttling their 50MB service at the moment. I expect that the 100MB will come at a premium, so this probably wont get capped.

      I personally always get 50MB/s and have had a very reliable service from them

    3. Re:C'mon guys this is Virgin your're talking about by Distt · · Score: 1

      There is no 40Mb service, they only throttle you on 20Mb and lower during certain times and for downloading certain ammounts, even with that you can still download over 100GB per day on 20Mb. The 50Mb service has no traffic management at all. As for being a media company and getting a call from them if you download copyrighted material, as far as I know, not a single person has been taken to court over downloading copyrighted material on a virgin media connection. The only sort of letters they send out are to some very heavy users, and I download over 100GB a month and I dont get them letters so by their standards im within whats OK. And to the people complaining about the 'up to' part of it, this is cable, not ADSL, line length doesn't matter which is why most, if not all research done, show that cable users get much closer, if not exactly at, the speed they are offered. As for people disliking it being called fibre when its co-ax the last few hundred M, well expect BT to do the same thing when they fully roll out FTTC. As for censoring, VM dont censor anything any more than any other ISP. There is a blacklist in the UK of mostly child pornography sites in the UK which the majority of ISPs, even BT, block.

    4. Re:C'mon guys this is Virgin your're talking about by Dilligent · · Score: 1

      The stated speed of 100MB/s will only work as long you don't actually use it that often. If you use Bittorrent and/or Youtube/iPlayer too much Virgin will trottle down your connection (they do it alreay with their current 40MB/s fibre offer.

      Oh, and by the way, your connection will be silently censored.

      And let's not forget that Virgin is also a media company: if you, your kids, the neighbour (that managed to hack into your Wireless connection because you used no or easy encryption) or anybody else actually downloads music-tracks/videos/games/apps from some fishy place or other through your connection, expect a call from the appropriate industry's lawyers.

      Last but not least, most Virgin companies have incredibly bad costumer service: even when their products are good, you can't trust them not to overcharge you, auto-renew your contracts against your wishes and/or other fishy practices. Usually they include incredible clausules in their contract designed to make it impossible for you to leave (good luck remembering to cancel your contract at a very specific couple of days in the year before they auto-renew).

      WRONG! VM does not even offer 40Mbit/sec, it offers 50MBit/sec which is actually what youre going to get. I got a 50Mbit/sec connection myself and it's been great ever since they installed it. They do *not* traffic shape the 50Mbit/sec package: http://allyours.virginmedia.com/html/internet/traffic.html On your lats bit about support: That's simply not true, i've had an outage once and was able to contact virgin media support (knowledgable people, not your usual unqualified support guys) on a newsgroup at 10 PM on a weekend (think it was staurday or sunday, they do work on sundays too!) and they rectified it within 1-2 days.

  27. Wrong by Bad+Ad · · Score: 2, Informative

    you dont get traffic shaping on the 50mb package, only 10 and 20. so its unlikely they will shape the 100mb either.

    http://allyours.virginmedia.com/html/internet/traffic.html

    1. Re:Wrong by Ravenger · · Score: 1

      I have serious doubts that Virgin will be able to deliver 100mb reliably, as they can't even deliver 10mb in many areas.

      I'm on Virgin 10mb and a few weeks ago my connection was constantly unusable due to 50mb users orrenting 24/7 (The upstream bandwidth was over-utilised on my UBR). That's mainly Virgin over-selling the bandwidth, but it's also due to selfish users acting as though they're eating all the pizza at an all-you-can-eat buffet, while the other customers are left fight over the left-overs. I'm not in favour of traffic shaping or bandwith caps, but surely there has to be some form of fair use for customers?

      It doesn't help that Virgin won't be upgrading my network to cope with the demand for another FOUR months! Luckily I managed to get my connection off the 50mb network and back onto the 10mb network which isn't as bad.

      I'd have left Virgin by now if I could get good ADSL in my area, but I can't, so I'm stuck with them.

    2. Re:Wrong by drunkahol · · Score: 1

      What nasty 50Mbit users they must be!!! Imagine actually USING their connections at the same time as you - how inconsiderate :-( I'd have started crying right about . . . . WOA - hold on.

      As they pay more than you, what makes you think that they should be throttled more than you? The 50Mbit service has no traffic shaping or download limits. THAT'S WHY SOME OF US PAY FOR THAT SERVICE.

      If you want to pay for a cheaper server - go right ahead. Just don't whine when people who pay more than you are using their service to the full.

      Selfish users indeed. Pay for the service - or in your case, don't.

    3. Re:Wrong by Ravenger · · Score: 1

      I was going to upgrade to 50mb but I was told it would make no difference because there simply isn't enough upstream bandwidth to cope in my area.

      Virgin should pull their finger out and upgrade my UBR, it's mainly their fault, but it's also at least partly the fault of those on 50mb who are overly excessive in their use of upstream bandwidth, which is mainly caused by constant torrenting.

      I'm fully aware that you've paid for a service you expect to be able to use it to the full, but so do I, and even though my connection is capped I had no chance of even reaching the cap due to the extreme packet loss caused by other users and Virgin's failure to upgrade the system to cope.

      Virgin will not be able to deliver 100mb speeds without massive upgrades. Since they can't even upgrade my area to cope with the existing traffic then I have no hope they can do that for 100mb except in a very few areas.

  28. Sounds great by _Shad0w_ · · Score: 1

    When are they actually going to lay fibre to my town then? I realize 60k people is far too few for them bother with - no cable provider has ever rolled out cable to Maldon.

    --

    Yeah, I had a sig once; I got bored of it.

  29. Old news by Anonymous Coward · · Score: 0

    Sorry, I've got 50Mbit/s cable here in Austria, the provider offers 100Mbit/s too (but the package deal sweet spot is 50Mbit), I guess I'll have 100Mbit a little bit earlier than 2020.

    The biggest issue is the missing competition in this area, as ADSL (not VDSL) can really compete with cable economically.

    And the biggest issue is the situation in the countryside, where many people have slower downstream than my own upstream, ...

  30. France... by pierreact · · Score: 1

    There's a while we got this in france... at least something good here...

  31. nothing we can't do? by Anonymous Coward · · Score: 0

    The PR says:
    "There is nothing we can't do with our fibre optic cable network, and the upcoming launch of our flagship 100mbps service will give our customers the ultimate broadband experience".

    The web site says:
    "You're not in a fibre optic area, but can still get our brilliant broadband down your phone line."

  32. Up by Spad · · Score: 1

    I'm on their 20Mbit package at the moment; I don't really need any faster downstream at the moment, but I would like a faster upstream (currently 1Mbit), so what's the upstream going to be on the 100Mbit downstream package?

  33. Re:Don't count your broadband before it's hatched by Anonymous Coward · · Score: 0

    What is really missing is information about what traffic management they will apply to the 100mbps line. I agree that the price for the 50mbps line is reasonable-ish - and currently they don't traffic manage the 50mbps connections, but they DO traffic manage their 20mbps line.

    I would be well pissed off to pay for a 100mbps line, and find out that after downloading the first gig of a 20 gig download the speed crawls to 2mbps or something equally ridiculous.

    I regularly have to download 20 gig virtual images for work, so any traffic shaping could make the otherwise great 100mbps connection a very bad deal for me.

  34. 3-d portn by Anonymous Coward · · Score: 0

    3-d hi-res port is gonna need a whole lot more than that. Especially when we add the "4-d" tactile component.

    1. Re:3-d portn by HTH+NE1 · · Score: 1

      3-d hi-res port is gonna need a whole lot more than that. Especially when we add the "4-d" tactile component.

      Do you really need more than 2 bits per pixel for tactile support? Or even HD-equivalent dpi? You could probably get by with only a 320x180 bump map for as sensitive the average human dermis is. Anything higher than that would only be of interest for the porn industr... oh!

      --
      Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
  35. Does it come with Phorm built in? by Anonymous Coward · · Score: 0

    'Cos we know Virgin has phorm in this area.

  36. Cablevision already offers 101 Mbps by wilsonjd · · Score: 1

    In the New York Area, Optimum Online Ultra is 101 Mbps
    http://optimum.com/online/ultra.jsp

    granted, it's expensive.

  37. Virgin Media Suck Bad by MrL0G1C · · Score: 1

    I unfortunately have a Virgin Media connection, it sucks, the downloads are throttled http://en.wikipedia.org/wiki/Virgin_Media#Bandwidth_throttling a lot, often to 1/4 speed. Uploads are currently going at a paltry 20-30KB/s - That's Over 6 hours to upload a 700MB CD!!!!!!!!!.

    Also - See http://techdirt.com/articles/20091130/0316037113.shtml/ Deep Packet Inspection and File Sharing Monitoring http://www.theregister.co.uk/2009/11/26/virgin_media_detica// and Phorm the advertising crap http://badphorm.co.uk/news.php?item.46.4/

    And they don't support filesharers like Talk Talk http://www.pcworld.com/article/146785/virgin_music_campaigns_against_illegal_filesharing.html/ and http://torrentfreak.com/isp-will-protect-file-sharers-from-music-industry-disconnection-threat-080404// they will happily hand over your details to all and sundry if accused of copyright infringement - this handing over of personal details is probably Illegal itself under the data-protection act. Also they force you to have a phone line with high call costs or else you are charged an arm and a leg for the internet connection.

    --
    Waterfox - a Firefox fork with legacy extension support, security updates and better privacy by default.
  38. Yeah sure. by Anonymous Coward · · Score: 0

    Wake me up when they can serve all of London first.

    Where I live they don't provide any service whatsoever (Wandsworth!).

    All these grandiose claims sound terribly hollow.

  39. DPI was the last straw for me by vosester · · Score: 1

    I lived in a VM cable area for two years now, I was perfectly happy with Virgin until the DPI rollout. To be fair at least they told us about it unlike BT. I have always got the speed I was promised, if you could find a server fast enough to fill the line. And as far as caps go, they where also clear about it and even upgrade the cap or turn it off when possible.

    But DPI was the last straw for me. Most of the other things where technical problems to do with networking, DPI is not, It is spying for the sake of greed and puts the cost on to us customers, who don’t need it for any reason.

    So when I went to cancel my service, I was told that I would have to finish my contract with them or pay off the rest of the contract!!!. After a few emails and calls I gave up, only had three months left. I still think it is outrages that they will not let me go, since they are the ones that broke the contract with me.

    Now I am off, back to ADSL land. At least I can switch providers if they start using DPI.

    Been looking at some of the LLU in my area. It looks like it might be better to stick with the devil I know.

    I like the look of these guy’s http://www.aaisp.net.uk/.
    But with my usage it would cost a fortune.

    1. Re:DPI was the last straw for me by holysin · · Score: 1

      If you live in an area serviced by them, the people that bought CCW have a great service. I'm on a reseller (Vivaciti) of theirs and have no problems despite a monthly usage of 400-500GB. (am getting 10-12Mb from amsterdam on a 14Mb sync). As my line sometimes goes to crap a LLU was the best solution for me (no speed profile, you get whatever you connect at, not the speed you connected at 2-3 days ago. fcking expensive to me, but I'm able to grab US tv in 720p fairly quickly so I'm happy until I wander back to the states :)

  40. Also Wrong by Bad+Ad · · Score: 1

    This is also wrong. 50mb connections run on completely different freq's to the 10/20mb connections.

  41. Cable is crap by jonwil · · Score: 1

    Cable is crap and will always be crap due to the way that its shared bandwidth.

    At least with my 1.5Mbps ADSL, I can actually GET 1.5Mbps even in peak time.

    1. Re:Cable is crap by Anti+Cheat · · Score: 0

      Agreed my ADSL is solid with almost it's 2.2/1.5mbps as advertised. I live about 1km from the switch. But then again, I don't have the overhead of the crappy PPOE, also throttled and the 'not always on' connection, that Bell has foisted on 99.9% of its ADSL customers since I got my introductory connection in 1995. Cable in my area is just crap and practically unusable anytime after 3pm to 1am and never on weekends. Even with it's claimed 6mbps d/w 'upto' speed that is also throttled on any kind of download attempted.

    2. Re:Cable is crap by vosester · · Score: 1

      At least with my 1.5Mbps ADSL, I can actually GET 1.5Mbps even in peak time.

      RAOTFLOL

      ADSL is also a shared connection. I have cable and push 50Mb easy.

      Your are mixing up the last mile and the backhaul.

      In the U.K for BT it is ADSL/ATM. which is crap. That's the reason why they are rolling out 21CN

      It is difficult to get copper at those speeds virgin have and then you have the distance problem.

    3. Re:Cable is crap by Rising+Ape · · Score: 1

      The difference is that ADSL isn't shared in the last mile. It's easier and cheaper to upgrade backhaul than to upgrade the shared part of a cable network.

      I never encounter congestion on my Sky ADSL connection, and I believe the same is true for LLU providers in general (such as Be). I get no slowdown, increased latency or packet loss even at peak time.

  42. Hate to be a party pooper... by Exanon · · Score: 1

    ...but this whole thing about "unrealistic" and yada-yada is very foreign to someone who has grown up in Sweden. I have had a 100/100 Mbit/s unmetered connection for the last 3 years. It costs me about 45-50 USD / month.
    This is not uncommon, rather it's the rule. It's also quite rare to see services below 10 Mbit/s unless you are in a rural area.

    The reason you don't see 100 Mbit conenctions in the US is because the big telcos are not feeling the heat, they are lazy.

    1. Re:Hate to be a party pooper... by TheSync · · Score: 1

      someone who has grown up in Sweden. I have had a 100/100 Mbit/s unmetered connection for the last 3 years

      I'd love to see the network diagrams of these 100 Mbps consumer networks!

      Do you actually typically see Internet throughput of 100 Mbps at any time (not just "speed checks", but actual FTPs, P2P, etc. ?)

      Also what kind of Internet peering connections does your ISP have? I'd like to figure out just how many subscribers could do 100 Mbps at the same time...only 100 people could do 100 Mbps this on an OC-192 uplink. An OC-192 line card for a router costs ~$100,000.

  43. Also promises packet monitoring by Anonymous Coward · · Score: 0

    Virgin media don't like file sharers. They'll give you a big fat pipe to download their paid for content, but monitor the packets to catch you sharing the stolen content.

    Try file sharing on one of their lines and watch your upload and download speeds fade away.

  44. On a side note... by brackishboy · · Score: 1

    I used to be with Virgin broadband, and their customer service was appalling. I needed to disconnect my service as I was moving, and they made it so needlessly difficult that in the end I just severed all contact with them and let them figure out my disconnection for themselves- I certainly wasn't flushing any more cash down their drain.

    I suspect they're called Virgin because they don't give a fuck.

  45. Great, if you actually have cable near you.. by Peter+Cooper · · Score: 1

    There is nothing we can't do with our fiber optic cable network

    Except deploy it across most of the country, it seems..

  46. Virgin are scum by Anonymous Coward · · Score: 0

    All virgin companies are scum. They promise everything. They deliver nothing. They snoop on your traffic. Total scum.

    If it was a choice between Virgin and nothing I'd do without internet altogether.

  47. population density by buddyglass · · Score: 1

    It's why Japan gets all the cool phones. Its also why average U.S. broadband speeds will likely never match those in places like South Korea and Japan. And, to a lesser extent, the U.K. It's not that its impossible; it's just way more expensive.

    1. Re:population density by Areyoukiddingme · · Score: 1

      We'll just keep repeating it, until everybody knows it. The population density line is a lie. Sweden has a LOWER average population density than the United States and a large fraction of the population can buy a 100mbit/100mbit connection for ~$50USD/month. Meanwhile in New York City, one of the highest population densities in the world, a 100/100 end-user link can not be had at any price and the iPhone has revealed that AT&T's coverage in the city is abysmal.

      Density has nothing to do with it. It's about duopoly, it's about impotent government regulation, it's about connectivity companies also being media companies, and it's about shortsighted greed.

      Complaints about deployments costs are also irrelevant. First, because it doesn't cost as much as they'd like you to think. Second, because it's a utility. It doesn't matter how much it costs. The US phone companies coasted on copper lines that had been in the ground for 70 YEARS. Deployment costs can be amortized over generations, if need be. That's if a utility company is run for the benefit of its subscribers. If it's run for the benefit of its owners, nothing new is ever installed because the owner is draining all profit out of the company every quarter, investing nothing.

      Are there reasons broadband speeds, especially upload speeds, haven't changed in nearly a decade? Yes. Just remember population density isn't one of the reasons.

    2. Re:population density by buddyglass · · Score: 1

      The population density line is a lie.

      I mentioned two things: cell phones and wired broadband. Pop. density is most certainly not a lie with regard to cell phones. I'd argue the same is true for wired broadband to a degree because of cost. Have countries with lower population density than the U.S. surpassed U.S. wired broadband deployment? Obviously yes. You mention Sweden. I'm sure they also subsidized the hell out of it in order to make that happen. That's a solution many in the U.S. aren't willing to adopt.

      You also mention AT&T's iPhone coverage in NYC, which is clearly pretty population dense. If AT&T's entire coverage area, nationwide, were as dense as NYC it would present them an entirely different business model. That's the reality Japanese cell companies operate in.

      Are there reasons broadband speeds, especially upload speeds, haven't changed in nearly a decade?

      Mine have.

      As an addendum on Sweden, perhaps "percent urban population" is a better measure. Rural populations (which are less dense) are always going to be more expensive to serve. Sweden's urban population = 84%. U.S. = 79%.

      http://www.globalhealthfacts.org/topic.jsp?i=85

      If you look at "first world" countries ranked in descending order by % urban population you get:

      1. Singapore
      2. Belgium
      3. Iceland
      4. Israel
      5. Japan
      6. New Zealand
      7. Sweden
      8. Australia
      9. Luxembourg
      10. South Korea
      11. Canada
      12. Norway
      13. United Kingdom
      14. United States
      15. France

      If your goal is to serve everyone with the highest speed broadband, then the "cost" of that effort will be directly related to the % rural population. At least I'd expect it to be. Some governments (and citizens) are more (or less) willing to subsidize that cost.

  48. 200 Mbit by negge · · Score: 1

    On a somewhat unrelated note, while Virgin is starting to offer "up to" 100Mbps connections in the UK and AT&T thinks 100Mbps in 10 years is somewhat unfeasible, Welho (Finland's biggest cable provider) announced a couple weeks back that they've started offering a new 200/10 Mbit/s option for all their cable customers. The cost was 59,90€ if I remember correctly.

  49. Welcome to broadband by Anonymous Coward · · Score: 0

    And why is this news, In the Netherlands, we already have faster connections, up to 120Mbps for consumers.

    http://www.upc.nl/internet/

  50. What's being a virgin have to do with the promise? by ffreeloader · · Score: 1

    I just want to know how we can be sure the person making the promise is a virgin, and why that person's virginity is relevant.

    --
    "while democracy seeks equality in liberty, socialism seeks equality in restraint and servitude." de Tocqueville