Slashdot Mirror


Experts Explain iPhone 4 Antenna Problem

CWmike writes "Reports of call and data signal strength problems in the new iPhone 4 have a basis in fact, a hardware expert said Thursday. Later in the day, Apple acknowledged that holding the iPhone 4 may result in a diminished signal that could make it difficult to make and maintain calls or retain a data connection. 'Gripping any phone will result in some attenuation of its antenna performance with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone,' Apple said in a statement issued to several media outlets, including PC Magazine, which had run tests earlier Thursday. 'If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.' Scores of new iPhone owners confirmed the reception problem in a string of more than 360 messages posted to a thread on Apple's iPhone 4 support forum." A blog post from an antenna design company explains that the reception problems are probably the direct result of phone design adapting to FCC requirements.

427 comments

  1. Cue the fanbois by plover · · Score: 5, Funny

    Next thing you know, holding a cell phone with the thumb and forefinger by the top right corner will become the fashionable way for any of the cognoscenti to hold their phones. Those of us who cradle them in the old fashioned way will be "not of the Body of Jobs", and mocked and ostracized.

    --
    John
    1. Re:Cue the fanbois by Anonymous Coward · · Score: 5, Funny

      Sorry, but there is only one correct way to hold a phone

    2. Re:Cue the fanbois by Idbar · · Score: 1

      You need to stop criticizing already! These are magical devices and need to be properly held.

    3. Re:Cue the fanbois by Anonymous Coward · · Score: 5, Funny
    4. Re:Cue the fanbois by thoughtsatthemoment · · Score: 1

      Sorry, your vulcan grip has been obsoleted by the new iPhone grip.

    5. Re:Cue the fanbois by PolygamousRanchKid+ · · Score: 4, Interesting

      Next thing you know, holding a cell phone with the thumb and forefinger by the top right corner will become the fashionable way for any of the cognoscenti to hold their phones.

      So how come this problem was not identified during the system test of the device? Were all the testers instructed to hold it that way? Or maybe they identified it, but did not have the courage to report it?

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    6. Re:Cue the fanbois by Anonymous Coward · · Score: 3, Funny

      Next thing you know, holding a cell phone with the thumb and forefinger by the top right corner will become the fashionable

      The japanese demonstrating proper handphone technique:
      http://photos-451.friendster.com/e1/photos/15/48/18428451/1_246234319l.jpg

    7. Re:Cue the fanbois by LBArrettAnderson · · Score: 5, Insightful

      In a sane world there's no way that my theory can be right, but here it is:
       
      The lab tests were done at Apple HQ, where AT&T has a tower in order to keep Steve Jobs happy -- plenty of signal even with the defect. The field tests were done with the rubber disguises on, so it didn't affect them.

    8. Re:Cue the fanbois by Hope+Thelps · · Score: 5, Insightful

      It Just Works. As long as you hold it the way Steve Jobs instructs you to. Coming from the supposed experts on user interface this is a major let down. Users holding the phone the way that comes most naturally to them are not wrong - the product is wrong.

      --
      To summarise the summary of the summary: people are a problem. ~ h2g2
    9. Re:Cue the fanbois by Hurricane78 · · Score: 1

      will be "not of the Body of Jobs", and mocked and ostracized.

      I call that a pretty cool compliment. :)

      --
      Any sufficiently advanced intelligence is indistinguishable from stupidity.
    10. Re:Cue the fanbois by Anonymous Coward · · Score: 5, Interesting

      So how come this problem was not identified during the system test of the device?

      Because - you'll really love this - they put it in an iphone 3 case when they were supposed to be testing it so as to keep the super shiny design secret. Really. The product they were testing wasn't the product they were planning to launch. Bunch. Of. Cowboys.

    11. Re:Cue the fanbois by Idbar · · Score: 4, Funny

      Apple will also be releasing this new accessory.

    12. Re:Cue the fanbois by StikyPad · · Score: 5, Insightful

      Grounding, or effectively grounding (by say, shorting two ends of a dipole) an antenna will *always* result in loss of signal, even when starting values are ideal. But regardless of how it was missed, the fact that it was missed at all means one thing: inadequate testing.

    13. Re:Cue the fanbois by lederhosen · · Score: 1, Funny

      You are wrong, saying that the product is wrong is like saying that Jobs might be wrong. And it was just a software problem. Maybe the software update will be an instruction video on how to hold your iphone...

    14. Re:Cue the fanbois by Pojut · · Score: 4, Insightful

      Grounding, or effectively grounding (by say, shorting two ends of a dipole) an antenna will *always* result in loss of signal, even when starting values are ideal.

      I think the bigger problem is that with all of Apple's "expertise with hardware", they would design something with this kind of flaw.

    15. Re:Cue the fanbois by Pharmboy · · Score: 0, Troll

      This is the iPhone we are talking about. It plays games, surfs the internet, chat on Facebook or Tweet your heart out, PLUS it runs thousands of different software packages as low as $1.50 each. What makes you think they designed this thing for making old fashion phone calls?

      --
      Tequila: It's not just for breakfast anymore!
    16. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      Ya, you're right there's no way your theory can be right.

      I think it was a case of "Oh crap, we already announced the our new magical & beautiful Leica-like design. Let's see if we can slip by this known defect and ride another wave of profitability" ;)

    17. Re:Cue the fanbois by erroneus · · Score: 1

      True fanbois wouldn't say that. What they would say is "this is what Steve had in mind the whole time and we are just now figuring it out!" Also "this represents a significant reduction of radiation that could lead to brain cancer... Steve cares about our health!"

      But it doesn't sound like a phone any more... let's just call it "i"

    18. Re:Cue the fanbois by geckofiend · · Score: 1

      Except that I have to hold my phone in an unnatural position for me to even get a one-bar reduction in the signal.

    19. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      Here's my theory:

      Like most companies they were cheap and skimped on testing.

    20. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      Makes you just want to beat him up and take away his sucker.

    21. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      See how L from Death Note holds it.

      L holds the (flipphone) from the top and dangles the bottom of it near the mouth. This is what Apple is advocating.

      http://www.youtube.com/watch?v=OjCINR8Rr3U

      Here, first result from youtube.

      LOL, captcha is "speaking"

    22. Re:Cue the fanbois by tenco · · Score: 1

      It got a Phone in it's name.

    23. Re:Cue the fanbois by Cley+Faye · · Score: 1

      Thank you, I'm now getting the "think different" part.

    24. Re:Cue the fanbois by NotQuiteReal · · Score: 5, Funny

      THEY FIRST told me I HAD to use iTunes, and AT&T,
      and I didn't speak up because I wanted to be Cool.

      THEN THEY told me I couldn't change the battery,
      and I didn't speak up because I buy a new one every year.

      THEN THEY told me I had to hold the phone with my pinkie extended,
      and I didn't speak up because I don't mind looking gay.

      THEN THEY CAME for more of my money
      and by that time there was none left to buy more crap.

      Apologies to Niemöller.

      --
      This issue is a bit more complicated than you think.
    25. Re:Cue the fanbois by plover · · Score: 1

      True fanbois wouldn't say that. What they would say is "this is what Steve had in mind the whole time and we are just now figuring it out!" Also "this represents a significant reduction of radiation that could lead to brain cancer... Steve cares about our health!"

      This is disturbingly realistic dialog. Are you sure you're not a true believer? :-)

      --
      John
    26. Re:Cue the fanbois by shutdown+-p+now · · Score: 1

      That's a Death Note fan.

      But, come to think of it, what if Steve is L?

    27. Re:Cue the fanbois by Dahamma · · Score: 4, Interesting

      Luckily the human body is a pretty poor conductor, as long as you are not standing in the shower (which I believe would be a bad place to talk on the phone anyway).

      I can say from first hand testing that the initial quality of the signal has a lot to do with the attenuation caused by this issue - if you already have a good signal it doesn't seem to cause any problems.

      Anyway, as you said, the fact that this was missed is pretty amazingly bad testing, especially considering how Jobs actually described in the keynote that the reason the metal on the outer rim had a visible break was because it acted as an antenna. Wouldn't you think the *first* question one would ask as a tester (or an engineer!) is "hmm, these are not connected for a reason - I wonder what happens when I connect them with various common household objects, like, say - my HAND?"

    28. Re:Cue the fanbois by synaptik · · Score: 1

      Next thing you know, holding a cell phone with the thumb and forefinger by the top right corner will become the fashionable way for any of the cognoscenti to hold their phones.

      L, is that you? I thought Kira killed you.

      --
      HSJ$$*&#^!#+++ATH0
      NO CARRIER
    29. Re:Cue the fanbois by link5280 · · Score: 3, Funny

      I like my cell phone held this way

    30. Re:Cue the fanbois by Anonymous Coward · · Score: 2, Interesting

      Don't forget Apple's motto: form before function.

    31. Re:Cue the fanbois by Low+Ranked+Craig · · Score: 1

      So how come this problem was not identified during the system test of the device? Were all the testers instructed to hold it that way? Or maybe they identified it, but did not have the courage to report it?

      Because all the test phones were placed in in plastic, look-like-a-3g case to hide the design. Based on the phone found by Gizmodo, they apparently had special plastic cases made to put the whole phone in. They did not, as the AC below states, build some of the version 4 phones with special cases. However his point about not testing stands. The plastic outer case offered enough insulation to not cause the problem.

      --
      I still cannot find the droids I am looking for...
    32. Re:Cue the fanbois by wwrmn · · Score: 1

      No, you should grip an iPhone4 by the husk!

      Imagine 2 swallows, carrying an iPhone...

      --
      until ( $win ) { &cheat }
    33. Re:Cue the fanbois by X0563511 · · Score: 3, Funny

      I have the insatiable urge to punch that person. The douchebag just oozes off of him/her (honestly I can't really tell).

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    34. Re:Cue the fanbois by Low+Ranked+Craig · · Score: 1
      --
      I still cannot find the droids I am looking for...
    35. Re:Cue the fanbois by Gazoogleheimer · · Score: 2, Informative

      At the RF frequencies involved, you're a lot more conductive than at, say, low-voltage DC.

    36. Re:Cue the fanbois by JohnBailey · · Score: 1

      This is the iPhone we are talking about. It plays games, surfs the internet, chat on Facebook or Tweet your heart out, PLUS it runs thousands of different software packages as low as $1.50 each. What makes you think they designed this thing for making old fashion phone calls?

      Those letters after the lower case "i"?

      --
      It is difficult to get a man to understand something when his job depends on not understanding it.
    37. Re:Cue the fanbois by mgblst · · Score: 1

      Maybe all the tests were done with fake 3gs cases, so that nobody would spot the new iphone. That would be very funny and disappointing if that were true.

      More likely this only affects a few people, with a lot of other haters jumping on the bandwagon.

    38. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      You're doing a disservice to cowboys. This is more like a case of afro-engineering, anyway.

    39. Re:Cue the fanbois by catmistake · · Score: 1

      stupid code... I think I just forgot the prompt http://i46.tinypic.com/5d6kxs.jpg

    40. Re:Cue the fanbois by Jarik+C-Bol · · Score: 1

      soooo....... a strip of tape on one side of the phone should fix it?

      --
      I've decided to Diversify my Holdings. I've divided my cash between my left and right pockets, instead of all in one.
    41. Re:Cue the fanbois by Jarik+C-Bol · · Score: 1

      again, i ask, would a strip of non conductive tape (like screen protector tape or somesuch) on the side of the phone with the gap, preventing contact between the hand, and the ends of the antenna, resolve the issue? As i am not a iPhone owner, i cant test it myself.

      --
      I've decided to Diversify my Holdings. I've divided my cash between my left and right pockets, instead of all in one.
    42. Re:Cue the fanbois by PPalmgren · · Score: 3, Insightful

      I'm curious who they are employing to design this stuff. I learned about this crap in EE 102, my first year of college. Also, if they had anyone with long-term experience in the company, they'd remember what happened with early 90's cell phones with the retractable antenna.

      I honestly think that there's a case here of someone without knowledge in middle management overriding engineer's recommendations.

    43. Re:Cue the fanbois by lazybeam · · Score: 1

      Too bad it would lose too much signal there.

      --
      --
      no sig for you. come back one year.
    44. Re:Cue the fanbois by isilrion · · Score: 2, Informative

      Actually, that's L from the movie.

    45. Re:Cue the fanbois by Dahamma · · Score: 1

      Actually, several people have tried something similar and yes, it does seem to help.

      Though given how easily this thing seems to shatter I'd probably go for the "protective bumper" solution that absorbs some of the impact to the edges of the glass when you drop it. ("Hey, let's make a phone almost entirely out of GLASS!" "Yeah, great idea, it will look amazing. Almost as good of an idea as these beautiful glass golf balls!")

    46. Re:Cue the fanbois by hobo+sapiens · · Score: 4, Funny

      That's not phone. Thats P H O N E, as in Please Hold On Narrow End.

      --
      blah blah blah
    47. Re:Cue the fanbois by vlueboy · · Score: 1

      JPEG's are for sissies. Here is a short cosplay clip with L holding the phone prophetically. The concept is 3 years old --prophetic! We'll ALL be holding it from here on. Google Death Note

    48. Re:Cue the fanbois by Guillermito · · Score: 5, Informative

      Sorry, guys. This is the right way

    49. Re:Cue the fanbois by tsadi · · Score: 1

      Nope, THIS is the proper way to hold an iPhone 4.

    50. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      I think the bigger problem is that with all of Apple's "expertise with hardware", they would design something with this kind of flaw.

      SHUT UP! THIS IS FCC FAULT!!! APPLE DOES NO WRONG!!111!!!!

      "It's the FCC's fault." - the blog entry

      SEE!!! IT'S OBAMA AND GOVERNMENT THAT WANT THE iPhone TO FAIL!!!!!1111!!! AND THEY ARE CONSPIRING WITH OTHERS SO OTHER PHONES "WORK" "NORMALLY"!! /me hugs golden statue of Steve holding the iPhone the *right way*

    51. Re:Cue the fanbois by Anonymous Coward · · Score: 1, Insightful

      They were testing it, but with rubber band around it (to make it look like 3G)... i'm assuming the $29 rubber band that you can buy for aesthetic reasons has a very important practical application.

    52. Re:Cue the fanbois by ZosX · · Score: 3, Insightful

      Fake!

    53. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      ...and the mountains of evidence that all cell phones exhibit this behavior...

      I tested this out with my Touch Pro 2 earlier today and again after reading your post. In both cases, holding the phone had no noticeable effect on the signal strength. I didn't just look at bars either. I used the "field test" app by HTC which gives detailed info on signal strength.

    54. Re:Cue the fanbois by eyrieowl · · Score: 1

      That...and/or they blamed any reception problems & inconsistencies on the network, like everyone else who uses an iPhone in the USA.... :)

    55. Re:Cue the fanbois by sqrt(2) · · Score: 1

      To be fair, it usually is AT&T's fault. My entire family is on AT&T and we all complain about the terrible service in certain areas, but I'm the only one with an iPhone (3G). I stick with them because of the iPhone, I don't know what their excuses are :p

      --
      If you build it, nerds will come. Soylentnews.org
    56. Re:Cue the fanbois by gearloos · · Score: 1

      They were all a little wasted from spending the evenings after work in the local bars....

      --
      "Computers are a lot like Air Conditioners" "They both work great until you start opening Windows"
    57. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      SEE!!! IT'S OBAMA AND GOVERNMENT THAT WANT THE iPhone TO FAIL!!!!!1111!!!

      You just blew my mind there, buddy. I always thought that snobby elitism of Apple users also made them more apt to be snobby elitist liberals.

    58. Re:Cue the fanbois by noidentity · · Score: 1

      The lab tests were done at Apple HQ, where AT&T has a tower in order to keep Steve Jobs happy

      Actually, the RDF was causing too much interference, so they had to boost the cell signal there. True story.

    59. Re:Cue the fanbois by FreonTrip · · Score: 3, Interesting

      Why would you quibble about such a beautiful thing?

    60. Re:Cue the fanbois by peppepz · · Score: 1

      Except for playing (offline) games, you can't do any of the things you said with no signal.

    61. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      That doesn't look like it will improve antenna reception at all! The last thing you want is even more body tissue blocking the signal.

    62. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      at GHz you don't have to be a good conductor, having a reasonably high capacitance is enough.

    63. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      Grounding, or effectively grounding (by say, shorting two ends of a dipole) an antenna will *always* result in loss of signal, even when starting values are ideal. But regardless of how it was missed, the fact that it was missed at all means one thing: inadequate testing.

      No, inadequate understanding outside the RDF.

    64. Re:Cue the fanbois by Pharmboy · · Score: 1

      The goal was irony. It appears the mods don't get it.

      --
      Tequila: It's not just for breakfast anymore!
    65. Re:Cue the fanbois by Anonymous Coward · · Score: 1, Funny

      breasts or the phone? :)

    66. Re:Cue the fanbois by Grundlefleck · · Score: 1

      Please don't suggest this method for overweight nerds. The very thought of "moob-cradles" makes me shudder.

      --
      I accept I know nothing. Insulting my ignorance is wasted on me.
    67. Re:Cue the fanbois by TheVelvetFlamebait · · Score: 1

      The right way? Some of us are ill-equipped!

      The rest of us shouldn't really be equipped, but we are anyway. :-/

      --
      You know, there is a difference between trolling and pointing out the flaws in your reasoning. Just saying.
    68. Re:Cue the fanbois by commodore64_love · · Score: 1

      >>> http://inapcache.boston.com/universal/site_graphics/blogs/bigpicture/worldcup_06_25/w18_24042095.jpg

      It's a little-known fact that silicon bags amplify radio waves and improve reception. No doubt this brilliant young(?) lady is using her iPhone with the speakerphone on and getting perfection reproduction.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    69. Re:Cue the fanbois by manicb · · Score: 1

      I actually find L's approach a strangely comfortable way to hold a phone, even if it does attract odd looks...

    70. Re:Cue the fanbois by IICV · · Score: 2, Informative

      It's okay, he's just cosplaying a douchebag.

    71. Re:Cue the fanbois by Isaac-Lew · · Score: 1

      Have you ever heard of Gorilla® Glass?

    72. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      Not a chance.
      That phone was totally real.

    73. Re:Cue the fanbois by Dahamma · · Score: 1

      Yep. Aluminosilicate. That's what the iPhone 4 front and back surface is made from. And already after only a couple of days thousands of people have reported shattering theirs from drops as little as 12", dpeending on how unlucky they were at the angle of impact.

      Crystalline structures can be very hard, but that doesn't mean they aren't prone to cracking or shattering - it's pretty hard to scratch a diamond, but easy to shatter with a hammer. Sure, plastic and metal will scratch more easily, but they are apparently much more durable in terms of catastrophic damage...

    74. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      Boobs is boobs!

    75. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      Don't Care!

    76. Re:Cue the fanbois by BrokenHalo · · Score: 1

      You insensitive clod. My man-boobs are really cute, and they are so soft and cuddly as to offer no resistance at all to electromagnetic radiation. :-D

    77. Re:Cue the fanbois by Mr.+Freeman · · Score: 1

      But don't make the mistake of thinking that function is actually necessary. As long as it looks pretty it doesn't even have to turn on. People would buy a $500 brick if it was chrome plated and had the fucking apple logo on it.

      --
      -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
    78. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      I was wondering how having an antenna touch your hand was actually supposed to make this better. I guess the PR was just PR, not related to Public Reality.

    79. Re:Cue the fanbois by node+3 · · Score: 1

      And already after only a couple of days thousands of people have reported shattering theirs from drops as little as 12"

      The rest of your post is fairly informative, but this is pure bullshit. There's no way thousands of iPhone 4 screens have shattered.

    80. Re:Cue the fanbois by Lars+T. · · Score: 2, Interesting

      Next thing you know, holding a cell phone with the thumb and forefinger by the top right corner will become the fashionable way for any of the cognoscenti to hold their phones.

      So how come this problem was not identified during the system test of the device? Were all the testers instructed to hold it that way? Or maybe they identified it, but did not have the courage to report it?

      Or maybe it doesn't happen on all iPhones. http://www.engadget.com/2010/06/24/some-iphone-4-models-see-signals-drop-to-0-when-held-left-handed/

      One iPhone 4 demonstrated the issue everytime it was held in our left hand (...) Our second UK-purchased iPhone 4 was fine, showing none of these handling symptoms. (...) P.P.S. Since some of you are asking, our review unit showed none of these issues.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    81. Re:Cue the fanbois by sznupi · · Score: 1

      The way Apple deals with it so far is really quite telling - helpfully reminding us that everything iPhone does badly (or can't do) is the fault of consumers. In a world of Apple, the consumer is always wrong.

      Nvm that for everybody else this is clearly an obvious design flaw (and more to do with shorting antenna segments than with any significant amount of "blocking", it seems; "blocking" which isn't much of a problem for other phones). Aren't such manufacturing flaws/defects a material for class action lawsuits? ;p

      --
      One that hath name thou can not otter
    82. Re:Cue the fanbois by Dahamma · · Score: 1

      It's not bullshit, it's statistics.

      Including preorders, Apple sold almost 1.5 million phones in 3 days. That is a truly huge number for a launch... a couple thousand is a TINY fraction of that.

      Additionally, it has been widely reported that Apple has been swapping/replacing some iPhones that have broken already. They said they were doing it for the first ~50 phones with damage of each common category (broken screen, broken mic, no cell signal, etc). They stopped accepting broken screens (which were only swapped when showing up at the genius bar in a store) after two days. It's entirely within reason that if 100 phones with broken glass (50 front, 50 back) were swapped in two days, there were at least an order of magnitude more owners who didn't manage to take it back to an Apple store that quickly.

      Sure, it's an estimate, but it certainly isn't bullshit.

    83. Re:Cue the fanbois by node+3 · · Score: 1

      It's not bullshit, it's statistics.

      No, it's bullshit when you state it as a reported fact, not a statistical estimate. Here is what you wrote:

      And already after only a couple of days thousands of people have reported shattering theirs from drops as little as 12"

      I don't mean you have to explicitly state that it's an estimate. Something like, "there will have been thousands of shattered screens in just a few days" or whatever, suffices to make the "statistics/estimate" defense reasonable. But "thousands have reported" is *not* a statistical estimate, it's 100% Grade A Bullshit.

      It's entirely within reason that if 100 phones with broken glass (50 front, 50 back) were swapped in two days, there were at least an order of magnitude more owners who didn't manage to take it back to an Apple store that quickly.

      So, you're basing your estimate on the fact that if 100 panels where shattered, therefore thousands where?

      Sure, it's an estimate, but it certainly isn't bullshit.

      It's a bullshit estimate. There's no way that >0.2% of iPhone 4's (1 million units, 2 thousand shatters (you said thousands, so I'm using the smallest number in your favor)) have had their glass panels shattered. Your estimate implies that in less than three years, every single iPhone sold today will have, statistically, suffered one shattered panel? That doesn't make any sense. In three years, most iPhones today will still be intact. Some will have suffered a shattered panel, and some will have suffered multiple (either both panels, or someone will have shattered one on their replacement). It's just not a reasonable claim that there will have been one million shattered panels in three years, out of the initial iPhone 4 sales.

    84. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      wow, sometimes I wish slashdot was an image board.

    85. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      You know I have actually seen some Arab women walking around with their phones tucked into their headdress so the photo isn't to far off.

    86. Re:Cue the fanbois by Daniel+Phillips · · Score: 1

      I honestly think that there's a case here of someone without knowledge in middle management overriding engineer's recommendations.

      What makes you think the edict didn't come from top management?

      --
      Have you got your LWN subscription yet?
    87. Re:Cue the fanbois by misterbond · · Score: 1

      Absolutely - That's not an iPhone it's a Nokia E71

    88. Re:Cue the fanbois by drkim · · Score: 1

      I like my cell phone held this way

      ...what makes this disturbing is that you're a guy.

    89. Re:Cue the fanbois by xtal · · Score: 2, Interesting

      DC resistance of your skin is not the only effect here.

      The admittance change from your finger adding capacitance and changing the inductive value of the antenna changes the antenna's tuning and ability to effectively radiate. This adds up to the antenna being much less effective.

      --
      ..don't panic
    90. Re:Cue the fanbois by Anonymous Coward · · Score: 0

      Next thing you know, holding a cell phone with the thumb and forefinger by the top right corner will become the fashionable way for any of the cognoscenti to hold their phones.

      So how come this problem was not identified during the system test of the device? Were all the testers instructed to hold it that way? Or maybe they identified it, but did not have the courage to report it?

      Did you not read the saga of the lost iphone? They were forced to carry iPhone 4's in a faux 3GS plastic shell - thus they never woulda uncovered this massive "cool" engineering failure when testing in the wild (and by wild I mean everywhere outside of apples campus ... where ATT sucks rocks).

  2. Cases by Peach+Rings · · Score: 4, Interesting

    How will wrapping the phone in a case and then holding it the same way as before fix the problem?

    1. Re:Cases by dingen · · Score: 4, Informative

      Because the case is made out of rubber and runs around the phone, effectively isolating you from the antennas, avoiding the antennas to connect to each other through you.

      --
      Pretty good is actually pretty bad.
    2. Re:Cases by Loomismeister · · Score: 4, Informative

      The skin connects the front and back antennas through electrical conductivity. If there is a case blocking the connection the problem doesn't happen.

    3. Re:Cases by Linegod · · Score: 1

      RTFAs. You are not in direct contact.

      --
      -- I care not for your foolish signatures.
    4. Re:Cases by antibryce · · Score: 3, Informative

      the problem comes about when your hand shorts the two metal bits together. Put a case on them and you won't short them.

    5. Re:Cases by wramsdel · · Score: 4, Insightful

      It'll insulate the metallic ring that's "part of the antenna system", which might mean "the antenna" or might mean "some other element that helps the antenna do its work" (i.e. a resonant grounding piece). Antennas are tuned, resonant, structures...think of a tuning fork that needs to oscillate at a certain frequency. Bridging the gap between the two exposed elements changes the electrical characteristics of it such that the antenna becomes detuned and reception is impaired. By applying a case, your hand can no longer come in contact with the ring, so the antenna isn't as severely detuned and the cell phone signal isn't as attenuated. I say "as severely" because there will always be some impact when your hand is in reasonable proximity to the device, but it won't be of the magnitude that direct contact would be.

    6. Re:Cases by nwf · · Score: 1

      And the real question is why they made the bottom strip out of metal since it's not an antenna. Just make it out of plastic and conduction will be less of a problem.Your hand will still affect it, but perhaps not as much.

      --
      I don't know, but it works for me.
    7. Re:Cases by PPalmgren · · Score: 2, Insightful

      Form over function has been Apple's M.O. when it comes to certain design choices with their devices, something like this shouldn't be surprising. Its also the reason a lot of people buy their devices.

      Apple sells Shiny, and this is a result.

    8. Re:Cases by Linker3000 · · Score: 1

      Because the official Apple rubber bumper that fits around the phone is allegedly $25, that's why.

      --
      AT&ROFLMAO
    9. Re:Cases by dintech · · Score: 1

      So we're saying that no-one has surrounded a phone in aluminium before, not because they were terrible designers but because it's a bloody stupid idea?

    10. Re:Cases by icebike · · Score: 4, Interesting

      Exactly.

      Its not that the antenna is at the bottom, its because it is external, and metal, and skin is conductive.

      This is a fundamental design flaw that I can't believe they let slip. Now they will probably have to offer discounts on "bumpers" to bring the phone back up to published specifications.

      Using external antennas that can be shorted by normal hand moisture! I'm not aware of any other phone that does this. Why was it necessary with a glass backed case? The antenna could have been at the bottom like prior iphones.

      There is SO Much about this iPhone release (hardware and software) that has been problematic that I am starting to believe Apple's claims that the leak of the "lost" phone was indeed damaging to Apple. I think it forced their hand, and cornered them into releasing a phone that was not yet ready with software that still had a lot of problems.
      The fanboys will be here momentarily to mod this down. Sigh.

      --
      Sig Battery depleted. Reverting to safe mode.
    11. Re:Cases by icebike · · Score: 1

      You don't have to be in direct contact. Its a radio antenna. Ever heard of specific absorption?

      --
      Sig Battery depleted. Reverting to safe mode.
    12. Re:Cases by Threni · · Score: 1

      So how does the Desire work without a special Apple rubber toy attached to it?

    13. Re:Cases by dangitman · · Score: 3, Interesting

      And the real question is why they made the bottom strip out of metal since it's not an antenna.

      Perhaps because it *is* an antenna? It doesn't have just one antenna, but multiple antennae circling the phone, for Wi-Fi, GSM and Bluetooth.

      --
      ... and then they built the supercollider.
    14. Re:Cases by Beardo+the+Bearded · · Score: 1

      Yeah, that pretty much sums it up. If you touch your antenna it stops working right because you have to have the proper length for the frequency. If it's a little weak antenna then you get bad reception. If it's a big powerful antenna you get 4th degree burns and die.

      You could probably just spray it with conformal so it's not conductive anymore, but that will mess up the RF voodoo and you'd have to do a really good job of masking it.

      --

      ---
      ECHELON is a government program to find words like bomb, jihad, plutonium, assassinate, and anarchy.
    15. Re:Cases by yakumo.unr · · Score: 4, Funny

      So, what they're saying is, all phones suffer from this, apart from any phone that has the aerial behind an insulating layer, such as a plastic case.

      Off topic, we're the only phone with the external metalwork acting as the aerial, isn't that awesome.

      Don't forget all phones suffer this defect, so it's not a design defect, no really.

    16. Re:Cases by Anonymous Coward · · Score: 1, Insightful

      The standard defense of the artless engineer: form over function.
      When will you learn is a lot of cases form is part of function?

      This new antenna design was supposed to be a step forward in both form AND function, but due to a design oversight, or possible manufacturing error, it suffers from what appears to be an easily correctable flaw. Saying 'form over function' is unfair and implies that the design suffers an intrinsic flaw, which I don't think is the case. Something as simple as thin non-conductive coating of the antennas would probably alleviate all these issues. It's possible there was even supposed to be such a coating.

    17. Re:Cases by Cley+Faye · · Score: 1

      So, in order to get the shiny look of this new iphone, they introduced a serious flaw, that can be removed by putting the damn thing in protective case, that will totally mess the shiny part ? Somehow I think this can't be right, one way or the other.

    18. Re:Cases by Gordonjcp · · Score: 1, Redundant

      It's a fundamentally retarded design. I'm surprised it's even legal to distribute the iPhone 4 with an exposed transmitting antenna, right there where you can stick your thumb on it. How the hell did it ever get CE approval?

    19. Re:Cases by Gary+W.+Longsine · · Score: 5, Interesting
      I was initially skeptical that this might be software related, but recent rumors have a plausible software theory. The new iOS 4 has a new algorithm for picking the tower and channel that the phone uses, when it can see more than one. It appears that this mechanism may have a defect which is triggered by attenuating the signal (such as by bridging the two antennae with salty skin). This appears to cause the phone to decide to attempt switching channels. The speculation is that the timing is off, and the phone sometimes reports "no signal" rather than deciding to switch or stay put.

      Death Grip hysteria may end Monday with iOS 4.01

      The issue described is plausible, and fits some of the observations.
      • Some folk can reproduce this problem, basically at will (one of the magazine review sites).
      • Other folk are unable to reproduce this problem, at all (another reviewer at the NYT).
      • At least some folk who can reproduce this issue are doing so in areas where reception was previously known to be marginal (including one of my developers at his house).
      • The problem may have been harder to diagnose during Apple's testing, due to pre-release testing taking place inside insulated cases, thus the problem would be triggered less often, and not in associate with anything special that the user would notice (holding the phone in a certain way). The frequency of dropped calls might have been within the "normal" range for the AT&T network, given the small sample size of a few hundred test users. (Apple's off site testing includes hundreds of people, but that's actually a pretty small sample size, compared to the 600,000 people using the phone today.)

      It will be interesting to see if a software patch emerges within a few days or even weeks, and cures this issue. If it does, I'll think back to several cell phones I had previously, which had problems that I could and did reproduce, and reported clearly to the vendors (both network and cell maker) and for which no patches were forthcoming, ever, during the life of the phone. Regular software updates for iPhone are a damn sight better than the old way, where the answer to any problem was "buy the new version of the phone you just bought a month ago".

      --
      If you mod me down, I shall become more powerful than you could possibly imagine.
    20. Re:Cases by icebike · · Score: 3, Interesting

      For this theory to be believable, the phone would have to be failing one other key feature of cell tower hopping, namely keeping track of the relative signal strength of multiple towers at all times.

      Attenuation would affect all towers in the same band roughly evenly. It might not affect different bands the same, and the phone might be dropping to EDGE of something like that.

      But I still don't see how this gets out of the lab and thru field testing.

      --
      Sig Battery depleted. Reverting to safe mode.
    21. Re:Cases by ClosedSource · · Score: 1

      "When will you learn is a lot of cases form is part of function?"

      Perhaps when we actually see a good example. Besides, in what way does thin and shiny become part of the "function". The idea that "thinner is better" seems a rather limited artistic position to take anyway.

    22. Re:Cases by perryizgr8 · · Score: 1

      i thought that the gsm and wcdma spec would have defined all sorts of algorithms to be used? i mean thats how you keep all phones compatible.

      --
      Wealth is the gift that keeps on giving.
    23. Re:Cases by cybereal · · Score: 4, Interesting

      The effect of attentuation drops off exponentially as you remove the attenuating obstruction from the antenna. However, there is reason to believe that there is a different problem besides attenuation affecting a very small number of handsets. Personally I suspect some kind of ground fault in the casing leading to a magnetic field interfering with the radio itself. This wouldn't demonstrate itself as the loss of a couple bars, it would be complete or nearly complete loss of signal.

      That said, I have an iPhone 4 and cannot reproduce any of the reported problems at all no matter what I do. I have to put my phone in what almost amounts to a faraday cage (a steel lock box) just to see any signal degradation. But a friend of mine has seen the problem occur with nothing but the tip of his finger placed over the antenna on the left side, specifically when touching the metal. The metal plates are not the antenna, the black lines are, so what this tells me is that there is some issue with grounding of the body in that phone. But until I can have him try his "magic finger" on my own iPhone, I wouldn't jump to any real conclusions. None of the reports so far have been remotely scientific. There are numerous variables and without any cross checking it's all guesses for now. Attenuation will definitely occur but it's usually not so dramatic as to go from five bars to "Searching..." like this friend of mine is seeing.

      --
      I read the script, and I think it would help my character's motivation if he was on fire. -Bender
    24. Re:Cases by slimjim8094 · · Score: 4, Informative

      Are you fucking serious?? I hope you don't seriously believe that touching an antenna on a device with few-watt or less output power is dangerous.

      First of all, internal antennas are the new part. For the longest time, every cellphone had a telescoping, exposed antenna. You can even still get them, if you want.

      Second of all, the phone transmits at an outside maximum of 2W - usually much less. You can literally suck on an antenna broadcasting at 2W and not feel a thing (I've done it)

      Third of all, tons of other things that you use all the time transmit over exposed antennas: Old cordless phones, many walkie-talkies, baby monitors... etc. The reason you cover up an antenna has to do with protecting the antenna and, as it happens, protecting it from detuning.

      --
      I have developed a truly marvelous proof of this comment, which this signature is too narrow to contain.
    25. Re:Cases by Anonymous Coward · · Score: 1, Interesting

      You can literally suck on an antenna broadcasting at 2W and not feel a thing (I've done it)

      ...... Why? Wait, I don't want to know.

    26. Re:Cases by Anonymous Coward · · Score: 0

      The antenna could have been at the bottom like prior iphones.

      Why is the antenna at the bottom of the phone, where it would normally be covered by the user's hand holding the phone?
      Wouldn't locating it at the top of the phone be better?

    27. Re:Cases by icebike · · Score: 1

      Its covered in the linked articles.
      Short answer: avoidance of radiation to the brain.

      --
      Sig Battery depleted. Reverting to safe mode.
    28. Re:Cases by Anonymous Coward · · Score: 0

      can you try the key test? let us know...

    29. Re:Cases by oji-sama · · Score: 1

      Its covered in the linked articles. Short answer: avoidance of radiation to the brain.

      Could you post a link? I wonder how well that works, as if the antenna is covered, the phone would need to up the signal strength and the radiation level would probably stay the same? Unless the hand also becomes a part of the antenna ^.^

      --
      It is what it is.
    30. Re:Cases by Anonymous Coward · · Score: 0

      With GSM, the handset does not pick towers or initiate handovers to other towers. It only reports the signal quality of any base transceiver stations it can hear, and the Base Station Controller (if they are on the same controller) or the Mobile Switching Center controls the handover. The only way to influence a handover is by lying about reception quality, and that's not likely to improve anything at all. If that's really the case, the Iphone 4 shouldn't be on GSM networks at all.

    31. Re:Cases by slimjim8094 · · Score: 1

      I was a kid, and it was (ironically) a cellphone antenna.

      I'm also a HAM and play around with 50-100W all the time. That kind of power actually can burn you (RF burns hurt), but it's pretty minor - like a hot-water scald. So the idea of getting burned by a max of 2W is pretty stupid.

      --
      I have developed a truly marvelous proof of this comment, which this signature is too narrow to contain.
    32. Re:Cases by metamatic · · Score: 1

      That said, I have an iPhone 4 and cannot reproduce any of the reported problems at all no matter what I do.

      What, you've tried dropping it 1m onto its edge? Brave man. (Or did you mean only the antenna problems?)

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    33. Re:Cases by The+Bean · · Score: 1

      The metal plates are not the antenna, the black lines are...

      Bzzzzttt, wrong.

      The metal plates *are* the antenna, the black lines are what separate one antenna from the next. The magic finger works by connecting the two antennas when placed over the black line.

    34. Re:Cases by jo_ham · · Score: 1

      The HTC Desire does it too - there's even a page in the manual about not touching your fingers on the antenna section because it will attenuate the signal.

    35. Re:Cases by icebike · · Score: 1

      But all it does is slightly depress signal on the Desire, and all prior iPhones. It doesn't knock them totally off the air.

      --
      Sig Battery depleted. Reverting to safe mode.
    36. Re:Cases by Anonymous Coward · · Score: 0

      Apparently if you run the key down the front of the phone, the screen gets scratched too. This is just not acceptable, right?

    37. Re:Cases by Lars+T. · · Score: 1

      And the real question is why they made the bottom strip out of metal since it's not an antenna.

      Well, its still part of the antenna. http://www.youtube.com/watch?v=54g6Td0RBE0 3:30 on.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    38. Re:Cases by martinX · · Score: 1

      Do you think you became a HAM because of the antenna in the mouth incident as a child?

      --
      When they came for the communists, I said "He's next door. Take him away. Goddam commies."
    39. Re:Cases by owlstead · · Score: 1

      I've tested capacitive fingerprint readers (go for optical if you have the money/space!). I've got *very* dry hands (currently my skin is peeling because the air is dry). The difference between dry hands and wet hands is huge on these readers. So I expect that it is simply the persons with sweaty hands that are having the problems. Maybe they should supply their customers with complementary tissue boxes :)

  3. Antenna placement by Starteck81 · · Score: 1

    I suspect they placed the antenna there to minimize the amount of RF energy exposure to the brain but now you'll have to be careful about how you hold it.

    --
    "There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed H
    1. Re:Antenna placement by Anonymous Coward · · Score: 0

      Wow it's almost like you read TFA.

    2. Re:Antenna placement by copponex · · Score: 3, Funny

      I suspect they figured no one would bother to use to try and make a phone call.

    3. Re:Antenna placement by RealSurreal · · Score: 1

      Yeah, I suspected that too after reading the linked article that said just that.

    4. Re:Antenna placement by Idbar · · Score: 1

      I suspect the optimization problem was aimed to maximize beauty, and they neglected the antenna on the equation :)

    5. Re:Antenna placement by Anonymous Coward · · Score: 0

      Shall the user attempt to use its dirty hands on the device, forever will require to be enclosed in a crystal case for its admiration only! Other brands of actually working phones are prohibited by the scriptures as the gospel according to Steve says.

    6. Re:Antenna placement by MichaelSmith · · Score: 1

      I suspect they placed the antenna there to minimize the amount of RF energy exposure to the brain but now you'll have to be careful about how you hold it.

      My openmoko has the GSM antenna at the bottom of the phone as you describe, but its inside the plastic case.

  4. in addition by nimbius · · Score: 2, Funny

    for those slashdot customers experiencing loss of signal and poor quality, we recommend exiting the basement and removing your storm trooper helmet to place calls.

    --
    Good people go to bed earlier.
    1. Re:in addition by Anonymous Coward · · Score: 0

      I might leave the basement, but I will never take my stormtrooper helmet off good sir...

    2. Re:in addition by Hurricane78 · · Score: 4, Funny

      Geeks generally don’t buy Apple products. They buy a Linux phone from an obscure company that is also barely usable as a phone, but at least completely hackable.
      Hipsters and valley girls buy Apple products. Oh, and those people that drive Priuses. ^^

      --
      Any sufficiently advanced intelligence is indistinguishable from stupidity.
    3. Re:in addition by Anonymous Coward · · Score: 0

      They buy a Linux phone from an obscure company

      Yeah, who is this "Nokia"?

    4. Re:in addition by ClosedSource · · Score: 1

      I know it's hard to believe but there are still old geeks out there who are neither Linux nor Apple fanboys.

    5. Re:in addition by BikeHelmet · · Score: 1

      They buy a Linux phone from an obscure company that is also barely usable as a phone, but at least completely hackable.

      Nokia?

    6. Re:in addition by Anonymous Coward · · Score: 0

      Bu..but wearing a Stormtrooper helmet, and feigning bad reception, are how I do some of my best work!

    7. Re:in addition by Anonymous Coward · · Score: 0

      TK421! Why aren't you at your post!?!?

    8. Re:in addition by cyber-vandal · · Score: 1

      I have a Linux phone from some unknown Finnish company.

    9. Re:in addition by Anonymous Coward · · Score: 0

      "Obscure company" how about Nokia, the N900 makes for a decent phone, although it still is more an internet tablet

    10. Re:in addition by Hobart · · Score: 1

      WHY did you have to remind me of the $400 I wasted on that OpenMoko ;_;

      --
      o/~ Join us now and share the software ...
    11. Re:in addition by NuShrike · · Score: 1

      Hm.. I hack on Windows Mobile (fpu and GL driver), use Windows and FreeBSD over MacOSX and Linux, TiVo, and drive a Prius. Where does that end up?

    12. Re:in addition by laffer1 · · Score: 1

      I beg to differ. I don't have time to run yum on my phone because of all the other geeky stuff I do! At least one device has to work in my home.

    13. Re:in addition by Anonymous Coward · · Score: 0

      I use a Linux phone and drive a Prius. They are both good and I highly recommend both. I also fail to see the connection between them.

  5. Another person by geekoid · · Score: 2, Insightful

    who would rather be part of a group then have a properly working device.

    Sad really.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    1. Re:Another person by Anonymous Coward · · Score: 0

      A blog post from an antenna design company explains that the reception problems are probably the direct result of

      Apple avoiding royalties to patent holders of antenna designs. Could it be that they will recall them due to excesive unicorn stardust mix?

    2. Re:Another person by hawguy · · Score: 4, Insightful

      I can hold my Android phone any way I want to and I don't see any loss of signal strength, so apparently it *is* possible to design a working phone within current SAR limits...

      I wasn't aware that government regulation forced BP to cut corners and undertake a risky well closure strategy, ignoring evidence that the BOP was damaged. Which regulation was that?

    3. Re:Another person by Edzilla2000 · · Score: 3, Insightful

      It's funny how every single other phone is not affected by this very dangerous government regulatior...

    4. Re:Another person by gmuslera · · Score: 1

      The same could be applied to OS instead of device. And there are always a reading of that that you wont like.

    5. Re:Another person by Anonymous Coward · · Score: 0

      However, not as sad as not knowing the difference between "than" and "then", you fucking imbecile. :D

    6. Re:Another person by dzfoo · · Score: 0, Flamebait

      Because every single other phone has an internal antenna that sucks and loses reception for different reasons.

                -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    7. Re:Another person by dzfoo · · Score: 1

      >> who would rather be part of a group then have a properly working device.

      Some may like having a properly working device in order to then be part of a group.

                -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    8. Re:Another person by Edzilla2000 · · Score: 1

      My HTC desire has great reception. My Nokia N95 had great reception.
      Most of the phones I've ever used had great reception, and the was no Official(TM) Apple(TM) way to hold them.
      You could actually just hold them any way you wanted to...

    9. Re:Another person by HumanEmulator · · Score: 1

      who would rather be part of a group then have a properly working device.

      I'll bite... Don't you need to be part of a group to have people to call on a device? Which is more important in life really?

    10. Re:Another person by martinX · · Score: 1

      My Mototola Razr was hopeless.

      --
      When they came for the communists, I said "He's next door. Take him away. Goddam commies."
  6. Simply ... by randyzoch · · Score: 5, Funny

    1) Stand on one leg, preferably facing the cell tower. 2) Use your other leg to form a crude counterpoise for the iPhone4's various antennas. Also, experiments in dry/low-humidity regions which lead to dry/chapped hands may also contribute to your success making and holding a call. What other company could get away with producing a product like this and succeed?

    1. Re:Simply ... by nwf · · Score: 1, Funny

      What other company could get away with producing a product like this and succeed?

      If it's software, then Microsoft. :)

      --
      I don't know, but it works for me.
    2. Re:Simply ... by Skuld-Chan · · Score: 1

      Insightful? Name one thing that is this broken to core functionality in Windows.

    3. Re:Simply ... by daath93 · · Score: 2, Insightful

      All you have to do is mention Microsoft in a negative fashion and the apple monkeys clap and giggle like mentally challenged school girls. Substance and fact are not required.

    4. Re:Simply ... by FuckYourKarma · · Score: 1

      and yet none of these girls want to suck your tiny penis! No wonder they giggle.

    5. Re:Simply ... by daath93 · · Score: 1

      Don't know about you, but I am not particularly attracted to hairy guys who giggle like school girls. Not to mention I am married. Good try though.

    6. Re:Simply ... by bythescruff · · Score: 2, Insightful

      What other company could get away with producing a product like this and succeed?

      Way to ignore the enormous elephant in the room.

      --
      Chuck Norris: Socialism == a thousand years of darkness.
    7. Re:Simply ... by FuckYourKarma · · Score: 0

      So either you're gay or you talk-nerd like a bull dyke. More power to-ya.

    8. Re:Simply ... by daath93 · · Score: 1

      Random hostility. Way to show your intellectual superiority. I feel sorry for people who have to by necessity be around you, assuming you aren't one of the unemployable dregs of society.

    9. Re:Simply ... by exomondo · · Score: 1

      What other company could get away with producing a product like this and succeed?

      Way to ignore the enormous elephant in the room.

      Standard fanboi response: 'Something said, not good...quick, look at Microsoft!'

    10. Re:Simply ... by bythescruff · · Score: 1

      Standard fanboi response: "He said something bad about my favourite? He must be a fanboi!" Fail.

      Read the parent post again; it suggested that only Apple could get away with releasing a flawed product, which is obviously nonsense given MS's track record.

      --
      Chuck Norris: Socialism == a thousand years of darkness.
  7. The cure is in the case by dingen · · Score: 1

    All of a sudden Apple offers a case for the iPhone themselves, in the form a rubber band that runs around the phone, which not only protects the phone when dropped, but also isolates the user from the antennas. This case is exactly the cure you need for the antenna-problem.

    Could it be possible that the rubber band was actually a part of the original design of this phone, but later made optional in order to rake in more cash? If so, I really think Apple should hand out free cases to people experiencing these problems.

    --
    Pretty good is actually pretty bad.
    1. Re:The cure is in the case by Anonymous Coward · · Score: 2, Informative

      You forgot to mention it's a $29 rubber band.

    2. Re:The cure is in the case by dingen · · Score: 1

      That's exactly the point I'm trying to make: was the rubber band perhaps part of the original iPhone 4 design, but made an option so it could be sold for 30 dollars a pop?

      If so, that would be a pretty terrible way to rake in a few extra dollars, because the phone is effectively crippled in its current, naked, form.

      --
      Pretty good is actually pretty bad.
    3. Re:The cure is in the case by Anonymous Coward · · Score: 0

      You seem to have lost the fractional part of that number. May I suggest using a non-integral datatype in future to avoid gigantic amounts of precision loss and truncation.

    4. Re:The cure is in the case by Anonymous Coward · · Score: 1, Insightful

      Would it be better if the rubber band was part of the design but the marketing team forced the engineers to remove it so that the device would look better?

    5. Re:The cure is in the case by C++0x · · Score: 1

      Apple should do the decent thing, admit their stupid mistake and provide a real solution - such as giving customers Apple iPhone 4 bumper cases, which they already recommend as a workaround, free of charge (instead of charging $29 a piece).

    6. Re:The cure is in the case by dingen · · Score: 1

      I fully agree, selling the phone like this is terrible and telling customers to "hold the phone differently" is just borderline insane.

      --
      Pretty good is actually pretty bad.
    7. Re:The cure is in the case by cynyr · · Score: 4, Funny

      1) buy some broccolii from the store
      2) remove and dry off the rubber band
      3) place rubberband on iPhone
      4) ???
      5) PROFIT!(and save like $27, and get some iron)

      --
      All of the above was encrypted with a Quad ROT-13 method. Unauthorized decryption is in violation of the DMCA.
    8. Re:The cure is in the case by perryizgr8 · · Score: 1

      but you know how steve jobs is. his reply: you're not holding it right! that's right folks! iphone is a magical and revolutionary gadget and if it is not working, the user is to blame.

      --
      Wealth is the gift that keeps on giving.
    9. Re:The cure is in the case by daath93 · · Score: 1

      Why provide a free rubber band when you can give people free dinner at yuppified fast food joint and serve shaved ice and iced tea to people who have reservations to buy your device? (Yes I know, i refer to one of the responses at the bottom of TFA...)

  8. Uh... Huh... by MightyMartian · · Score: 4, Funny

    "For best results, levitate one inch from your ears."

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
    1. Re:Uh... Huh... by shutdown+-p+now · · Score: 2, Funny

      You're just jealous that your reality distortion field is so weak it can't even levitate a cellphone a mere inch away from you! ~

  9. Detuning antennas is bad by Anonymous Coward · · Score: 0

    ...but designing a phone such that holding it normally means you touch and thereby detune the antennas is super bad, only to be topped by then claiming this is normal. WTF Apple.

  10. Not just for the lefties by Anonymous Coward · · Score: 0

    Doesn't a bunch of AT&T advertising speak about how you can talk and do other tasks on the iPhone at the same time? I'm right-handed and I would naturally hold a touch-based device in my left hand in that case, but a lot of post-launch press left me with the (false?) impression that if you were right-handed you don't have so much to worry about.

    Not sure which hand I'd use for face to face video calling (queue the jokes ;))

  11. Is there no other design solution? by 91degrees · · Score: 2, Interesting
    The iPhone 4 has two symmetrical slots in the stainless frame. If you short these slots, or cover them with your hand, the antenna performance will suffer (see this video I found on YouTube). There is no way around this, it's a design compromise that is forced by the requirements of the FCC, AT&T, Apple's marketing department and Apple's industrial designers, to name a few.

    Possible solutions include:
    • having another small slot so the two antennae aren't right next to each other and you'd have to short both slots.
    • Cover with a non-conductive coating
    • Put the antennae actually inside the phone.

    I guess there are some extremely complex technical or aesthetic or regulatory reasons why each of these isn't going to work but I'd like to know what they are.

    1. Re:Is there no other design solution? by Rockoon · · Score: 1

      Possible solutions include:
      o having another small slot so the two antennae aren't right next to each other and you'd have to short both slots.
      o Cover with a non-conductive coating
      o Put the antennae actually inside the phone.

      Getting an android.

      --
      "His name was James Damore."
    2. Re:Is there no other design solution? by phantomfive · · Score: 1

      There's no reason why it wouldn't work.....but after their first tester lost his phone in a bar (you may have heard of that incident), the iPhone team refused to do anymore live testing, and thus never realized that it would be a problem.

      (That may not be true, I just totally made it up)

      --
      Qxe4
    3. Re:Is there no other design solution? by maxwell+demon · · Score: 1

      But it would look silly if an android held the iPhone to my ear while I was making a phone call. :-)

      --
      The Tao of math: The numbers you can count are not the real numbers.
  12. This is 100% Apples fault by Loomismeister · · Score: 1

    The phone was designed by Apple, and they are the ones to blame for this. They have made a mockery of themselves and everyone that bought into the iPhone 4 hype, and destroyed their reputation by telling the customers "I'ts not me, it's you."

    1. Re:This is 100% Apples fault by dzfoo · · Score: 2, Insightful

      I'll going out on a limb here and guess that this issue is akin to the "exploding iPhone" problem that was all over the news a couple of years ago. It's perhaps a manufacturing defect or even a design flaw that requires very specific and non-typical circumstances, which is affecting a very small number of people.

      And just like that previous issue, that very small group of affected people happen to blog all over the Internet, which then echos their complaints and amplifies them very efficiently, giving the illusion of a massively reported problem--at least to those who read that sort of stuff (which apparently is every other person in the Internet)--and re-enforcing their own biases that Apple is evil. There will be claims of deceit, and threats of legal action, and the echo chamber will cry that Apple has "lost their cool" (again) and have "made a mockery of themselves and everyone" (again), and of course, that this will probably--and most likely--be their downfall (again).

      Then, as with the "exploding iPhone" hoopla, those really affected by this problem will get rectification or compensation from Apple, while the rest will get told off and ignored for being alarmist and reactionary bloggers; and it'll all die down eventually, quietly, and nobody else will care.

      The sun will rise in the east, then set in the west, and consumers will continue purchasing the thing because it works for the vast majority of them. Plus ça change, plus c'est la même chose.

                -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    2. Re:This is 100% Apples fault by Loomismeister · · Score: 2, Interesting

      Actually, this design flaw affects 100% of the phones. If you have an iPhone and hold it in your left hand, bridging the millimeter gap in the metal band that goes around the perimeter of the phone, then it will lose it's connection. 100% of the time this will happen.

    3. Re:This is 100% Apples fault by IrrepressibleMonkey · · Score: 2, Informative

      Actually, this design flaw affects 100% of the phones. If you have an iPhone and hold it in your left hand, bridging the millimeter gap in the metal band that goes around the perimeter of the phone, then it will lose it's connection. 100% of the time this will happen.

      That's not being universally reported. Did you read all of the articles? Read through the PCMag (second link) - that's not what is being reported there. Yes, the problem could be affecting all iPhone 4 handsets, but it's certainly not affecting all iPhone 4 users. Theories are flying around about hand sweat, local signal strength and even GSM bandwidth as contributing to the size of the problem.

      All of the YouTube fault demonstrations I have seen have shown users holding the phone unusually firmly, with the ball of the hand coming right around to the front of the phone (even to the point of partially obstructing the screen). This isn't how most people hold their phone - although I accept that some might. Ars Technica http://arstechnica.com/apple/news/2010/06/new-iphone-4-antenna-causing-potential-reception-issues.ars posted some preliminary investigation claiming no issues when holding the phone "normally", but proving the issue when dampening their hand and adopting the "death grip".

      So yes, there is an issue, but your mileage may vary. It may not require the level of hysteria that has been reached in certain media outlets.

      Interestingly, this may actually be a combination of issues as the same symptoms have been demonstrated on the 3G and 3GS in the "death grip" and neither has an external antenna. Similar issues have been reported on the Nexus 1 and Palm Pre - you can find some links off this article: http://arstechnica.com/apple/news/2010/06/jobs-on-iphone-4-antenna-avoid-holding-it-in-this-way.ars

      I don't want to dismiss anyone's fears. I'm still uncertain as to whether I'll purchase an iPhone 4 myself, but I doubt the scenario that you describe is being experienced by the majority of IPhone 4 users.

    4. Re:This is 100% Apples fault by dzfoo · · Score: 1

      Right, because you read it on the Internet, it must be true. Also, since it is on the Internet, it affects 100% of the users, 100% of the time.

              -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    5. Re:This is 100% Apples fault by Loomismeister · · Score: 1

      It's not a fault in production or some crazy battery problem. The problem is very understandable, I don't see why you don't get it yet?

      You simply have to bridge that little gap in the antenna and it no longer functions. There are no iPhones4's which don't have this antenna setup.

    6. Re:This is 100% Apples fault by Kyusaku+Natsume · · Score: 1

      I have a Nokia phone that does have a similar problem, the manual says that you shouldn't touch an specific place of the phone so you don't block the signal from/to the RF transmitter. The fact that most people doesn't read the manuals of their devices doesn't mean that many more phones of other manufacturers would show this problem. In Apple's case, they must have been more careful with antenna design, because the expectations of people from their products are fare more higher than from rival companies. If a Nokia phone drops calls is not news, Nokia sells hundreds of different models from the dirt cheap to phones with the same price of the iPhone 4. Another thing is that almost all people that I have seen with a smartphone, have it in a protective case, so really, this is a non issue for most people except for those that want to show off and brag about having the latest product from Apple. But Apple didn't helped itself with de design choices that it previously have made in the case of the first Mac laptops without firewire, the design problems of Time Capsule and other issues where form has preceded function.

      --
      Mexico: 100% conservative's America now!
    7. Re:This is 100% Apples fault by Lars+T. · · Score: 1

      You simply have to bridge that little gap in the antenna and it no longer functions. There are no iPhones4's which don't have this antenna setup.

      http://www.engadget.com/2010/06/24/some-iphone-4-models-see-signals-drop-to-0-when-held-left-handed/ And yet, 2 out of 3 iPhones didn't have the problem.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    8. Re:This is 100% Apples fault by Loomismeister · · Score: 1

      Actually, every phone will short out. It's not a hard concept bro, they are all the same hardware.

    9. Re:This is 100% Apples fault by Lars+T. · · Score: 1

      Actually, every phone will short out. It's not a hard concept bro, they are all the same hardware.

      So tell the guys at Engadget they are idiots. They could only reproduce the fault on one of 3 phones - did you even bother to check the link, or did you think the concept was so easy any evidence of it being wrong shouldn't be checked?

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

  13. QA by LeftFootRequired · · Score: 2, Funny

    Thats what you get for making you engineers hide the product in public by dressing it in an iphone 3 case during QA. Oops!

  14. If It's Too Good To Be True... by Anonymous Coward · · Score: 0

    Steve Jobs is the new Gordon Brown. His arrogance has pushed the price of Mac outside the reach of ordinary people. Now he's blaming everyone else for his mistakes. The ridiculous thing is the guy is a genius but starting to make Microsoft look good. He's obsessed and losing touch. Without the happy tax of iTunes he'd be as sunk as Gordon Brown when the banks screwed up.

    Steve Jobs needs to get real before he sinks Apple. People just want to do stuff and feel part of things but Apple's Stalinistic like taxed to the hilt walled garden is a real turn off. Dangle the bait and slap people enough times and support turns to hate. It might not be right or fair but that's where it's heading.

    If Steve Jobs doesn't bring prices down or release OS X for the PC platform it will prove Warren Buffet was right. Steve Jobs is just arrogant and greedy. It's a real shame he's up his own ass like that but if this carries on I sniff another boardroom coup. Maybe it's time he retired now before he ends in failure.

    1. Re:If It's Too Good To Be True... by thoughtsatthemoment · · Score: 1

      Obviously there are millions of people who buy a computer and use it like a toy. They are the voters for Steve Jobs. If you think Steve Jobs is so imperfect, millions more voted for Bush, twice.

    2. Re:If It's Too Good To Be True... by Anonymous Coward · · Score: 0

      Yeah, that's the sad thing. David Cameron is the equivalent of Steve Balmer and that big mouthed water treading bullshitter now has his hands on the wheel. People are suckers for idiots who sell "common sense" and pretend to be your friend.

    3. Re:If It's Too Good To Be True... by dangitman · · Score: 1

      His arrogance has pushed the price of Mac outside the reach of ordinary people.

      Yes, apart from the fact that Macs are cheaper than they have ever been, by any measure (absolute dollar cost, adjusted for inflation, or relative to earnings).

      --
      ... and then they built the supercollider.
  15. So its really the iPod4? by phonewebcam · · Score: 4, Funny

    Worse reception than the iPhone3 - check.
    Still tied to the worst US carrier - check.

    But hey, facetime is so awesome it overcomes all this...

    Realtime video calls which exceed the definition of the human retina? - cheC&&^& >>>>>CARRIER LOST

    1. Re:So its really the iPod4? by Anonymous Coward · · Score: 0

      You know the Facetime application ONLY works with a wi-fi connection? I guess I'll just have to stick to using my old school 3 year old Palm device over my Sprint CDMA connection for my video calls..

    2. Re:So its really the iPod4? by Anonymous Coward · · Score: 0

      Crack it you fuck, what is this! a school for system support?

    3. Re:So its really the iPod4? by Anonymous Coward · · Score: 0

      I think you mean NO CARRIER. :)

  16. form over function by nobodyman · · Score: 4, Insightful

    Of course, apple could have easily designed the phone with with a some plastic along the side, but this would go against their aesthetic "vision". Anyone who has used an Apple mouse (*any* Apple mouse) knows that ergonomics takes a back-seat to physical appearance. Always.

    1. Re:form over function by MichaelSmith · · Score: 1

      Of course, apple could have easily designed the phone with with a some plastic along the side, but this would go against their aesthetic "vision". Anyone who has used an Apple mouse (*any* Apple mouse) knows that ergonomics takes a back-seat to physical appearance. Always.

      Even then I fail to see why the internal antenna has to be electrically connected to part of the external case. They could just have something which gives them the right look. This is a bizarre screwup.

    2. Re:form over function by dingen · · Score: 4, Informative

      The reason the case is part of the antenna system is actually to improve reception, because it makes the surface operating as an antenna larger.

      When isolated it works pretty well I suppose. But it fails when a user touches all antennas at once, effectively short circuiting the entire system.

      --
      Pretty good is actually pretty bad.
    3. Re:form over function by Luckyo · · Score: 4, Interesting

      Actually this was touted on iphone4 introduction speech as a "major new feature" by Jobs. It was kind of obvious for anyone who actually ever worked with antennas that it was trouble. But apparently it sounded fashionable to countless ears of apple clients.

      It's a feature among others, aimed to increase hype value of the device. It's pretty obvious why no one else did it, and hence probably seemed like a good marketing idea to apple. All it had to do was what it always did, present it as an awesome revolutionary new feature.

    4. Re:form over function by MichaelSmith · · Score: 4, Interesting

      Maybe their validation staff have small fingers. More likely testing was done with the device flat on a bench with people checking boxes to verify correct display on the screen.

      I see this all the time in my work. Our system just isn't used in the same way it is tested.

    5. Re:form over function by dangitman · · Score: 0, Troll

      Anyone who has used an Apple mouse (*any* Apple mouse) knows that ergonomics takes a back-seat to physical appearance.

      Any Apple mouse? You obviously haven't used the "classic" Apple mice, which were very good and highly ergonomic. In fact, Apple made the first truly usable mice, they spend significant effort in engineering them. Prior to the Apple mouse, mice had two circular rollers instead of a a spherical ball.

      --
      ... and then they built the supercollider.
    6. Re:form over function by symbolset · · Score: 1

      Did you know that if you experience this problem that you can achieve electrical isolation yourself without any offensive looking rubber bumper? A $1 bottle of clear nail varnish and you're all set.

      --
      Help stamp out iliturcy.
    7. Re:form over function by nobodyman · · Score: 2, Informative

      Another believable theory I've heard is that the "fake 3gs" cases that they used to disguise the prototype units meant that this problem wasn't caught during field testing.

    8. Re:form over function by nobodyman · · Score: 1

      Trust me, I have. and while this might have been an improvement over what preceded it, it doesn't mean that it's good. I'll concede your point that they were the first to make it usable, however.

    9. Re:form over function by wfolta · · Score: 3, Funny

      Never used a Magic Mouse, I see. They're incredible.

    10. Re:form over function by Anonymous Coward · · Score: 0

      You're kidding, right? I've used the current and previous generation, and they are complete crap.

    11. Re:form over function by dingen · · Score: 1

      Yeah, that was the first thing I thought of too. But then again, haven't they tested this at all without the case? Anyone with at least a little knowledge of antenna technology should understand that this design would lead to trouble.

      --
      Pretty good is actually pretty bad.
    12. Re:form over function by uncqual · · Score: 2

      Prior to the Apple mouse, mice had two circular rollers instead of a a spherical ball.

      Hmm... Actually, Apple was about ten years late to the game. They must have noticed the Xerox Alto I mouse while they were stealing everything else. (I'm pretty sure the two small steel balls at the bottom were just for "sliding" purposes - although I must admit I've not used the depicted mouse for almost 30 years).

      --
      Why is there an "insightful" mod and why isn't it "-1"? If I wanted insight, I wouldn't be reading /.
    13. Re:form over function by Anonymous Coward · · Score: 0

      Bullshit. I had a three button OPTICAL mouse on my PC before the Macintosh came out. True, it required that special metal mousepad to function, but it was still years ahead of what Apple had.

    14. Re:form over function by tgibbs · · Score: 1, Interesting

      Agreed. The Magic Mouse is the best mouse I've ever used.

      But whether you like an Apple mouse depends heavily on your mousing style. Apple mice are designed for people who control their mouse with a light touch of their fingertips. People who like to rest their palm on the mouse tend to prefer a more "mounded" design, and find the flat, low-profile Apple mice uncomfortable.

    15. Re:form over function by Zeussy · · Score: 1

      So you have to wrap it in a case, which also goes against their aesthetic vision.....

    16. Re:form over function by electrosoccertux · · Score: 1

      Why would anyone want a phone that makes phone calls? That's a feature I've never needed in my phones, and further I don't understand why anyone would want their phone to do such a thing.

    17. Re:form over function by Jarik+C-Bol · · Score: 0

      there is that. Or a strip of invisible tape. Or any number of 1$US fixes.

      --
      I've decided to Diversify my Holdings. I've divided my cash between my left and right pockets, instead of all in one.
    18. Re:form over function by LinkX39 · · Score: 1

      Of course, apple could have easily designed the phone with with a some plastic along the side, but this would go against their aesthetic "vision".
      So instead in order to correct the problem each person who buys the phone has to spend MORE money on a case, effectively hiding the aesthetic "vision." Actually, that sounds just about right.....

    19. Re:form over function by tomhudson · · Score: 1

      Bullshit. I had a three button OPTICAL mouse on my PC before the Macintosh came out. True, it required that special metal mousepad to function, but it was still years ahead of what Apple had.

      I remember those - I bought one for $110 at Crazy Irving.

    20. Re:form over function by tftp · · Score: 1

      Did you know that if you experience this problem that you can achieve electrical isolation yourself without any offensive looking rubber bumper? A $1 bottle of clear nail varnish and you're all set.

      Not at those frequencies. The coupling is capacitive, and the only thing you can do is increase the distance between the antenna and your hand. You need 1/4" or more of empty space. You don't even want rubber (see loss tangent). The best way to hold this phone is by levitating it with your Force.

    21. Re:form over function by Anonymous Coward · · Score: 0

      They were also commonly used on and perhaps even packaged with old Sun workstations, which also predates the Apple Macintosh.

    22. Re:form over function by Anonymous Coward · · Score: 0

      The Magic Mouse is not a mouse, it's an instant-RSI-device that should never be used outside the context of a medical test.

    23. Re:form over function by Anonymous Coward · · Score: 0

      Now their keyboards are crap as well.

    24. Re:form over function by nobodyman · · Score: 1

      Yeah they're amazing. I especially love how I can't right-click if more than one finger is touching the mouse. Of course Steve would tell me that I'm "clicking it wrong", and that I should be holding down the control key when I click instead.

    25. Re:form over function by Anonymous Coward · · Score: 0

      Why would I *EVER* use an Apple mouse??!1 I mean, ever..? Even if it came free with the PC I bought (yes, a Mac is *also* a Personal Computer to those disinformed people who claim otherwise).

      I love the trackpad on my 1st gen Macbook Pro, but I utterly dislike anything mousy coming from Apple. I've tried it all, and now just hang on in there with Bootcamp and XP, because nothing ever since have given me any reason whatsoever to spend *MY* money, to get inferior products, like OS X Leopard or Win7..

      I like improvements that are flexible, consumes less resources and gives more power to *ME*@!#$%!"=??!^*@!

    26. Re:form over function by Lars+T. · · Score: 1

      Prior to the Apple mouse, mice had two circular rollers instead of a a spherical ball.

      Hmm... Actually, Apple was about ten years late to the game. They must have noticed the Xerox Alto I mouse while they were stealing everything else. (I'm pretty sure the two small steel balls at the bottom were just for "sliding" purposes - although I must admit I've not used the depicted mouse for almost 30 years).

      Gee, they obviously didn't steel the "You didn't really 'own' a mouse when you had possesion of an Alto, you just checked then out cause they weren't too reliable. They would pick up dirt, get gummed up and not track anymore. When that happened, you would just unplug it, take it into the lab and put it into the box that said 'Dead Mice' on it, grab a cleaned one from the 'Clean Mice' box and you were back in business." bit - at least the Apple mice you could clean yourself.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    27. Re:form over function by uncqual · · Score: 1

      Actually, I used one quite a bit and never had that problem. Perhaps my mouse was a later revision that had resolved that problem.

      I have more trouble with modern mice than with the Alto mouse. In my experience, the Alto mouse used in an office environment didn't need cleaning (which was fortunate, because as I recall it wasn't meant for the user to disassemble w/o tools). Modern mice, on the other hand, I find need cleaning every couple months (but, fortunately, it's easy to do). I think most of this is because the Alto mouse had a steel ball which stuff didn't stick to as much while modern mice have a "grippy" mouse ball which stuff sticks to and then is carried into the belly of the beast.

      I never used the original Apple mouse on a regular basis so I don't recall how it fared in these regards.

      --
      Why is there an "insightful" mod and why isn't it "-1"? If I wanted insight, I wouldn't be reading /.
  17. Apple Fanboys In The Media In Panic Mode by Anonymous Coward · · Score: 2, Insightful

    They all want to flood the Net with their obligatory iPhone 'reviews' and 'reactions' claiming:

    "It's amazing!"

    "A must upgrade for all existing iPhone owning Hipster Douchebags!"

    "Magical!"

    "Teh best thing evah!!!"

    while the actual piece of crap iPhone 4 is:

    Ugly
    Defectively designed
    Runs an outdated OS

    No wonder Google kicked Apple and the iPhone into 3rd place in sales and Android is now selling at roughly 50-60 million phones a year.

    1. Re:Apple Fanboys In The Media In Panic Mode by vakuona · · Score: 0, Troll

      So Google kicked iPhones into 3rd place now did it. Can you back that up with some facts. The ones I have seen suggest Apple still sells more phones than Android. That may and probably will change in the future. And oh, Google makes a phone, the Nexus one, and the iPhone handily beats it in sales.

    2. Re:Apple Fanboys In The Media In Panic Mode by Patch86 · · Score: 1
    3. Re:Apple Fanboys In The Media In Panic Mode by jo_ham · · Score: 1

      Yes, for the one quarter before the iPhone 4 launch, when everyone who wanted an iPhone was waiting for the new one to come out, while simultaneously Verizon was running a 2 for 1 sale on Android units.

      What about all the other quarters?

    4. Re:Apple Fanboys In The Media In Panic Mode by Patch86 · · Score: 1

      The results were for the last quarter, which is the most recent period anyone can report on. Maybe the iPhone 4 will completely change that (and that's a perfectly sensible possibility) but we won't know until at least a few months have gone by for someone to gather meaningful data.

      And more importantly, it doesn't invalidate the ACs point- Android has been outselling iOS recently, and Android phones (allegedly) currently amount to 50 million+ handsets sold a year. If true, that is more than double the number of iPhones sold in 2009, which itself was approaching double the number sold in 2008.

  18. Nothing to see here by bbahner · · Score: 0, Troll

    I have one - haven't seen any problem in real-world use although I can make a bar disappear by covering the bottom of the phone. Pandora continues to stream just fine. I'm guessing many phone manufacturers hide the issue by making the signal strength indicator update more slowly or in a non-linear fashion or something... Non-issue really, but the rabid Android contingent needs something to make them feel better about the 6 hour battery life of the EVO. Let's be real - ALL smartphones have some issue or another that can be called out. The new iPhone is a pretty damn great piece of kit regardless.

    1. Re:Nothing to see here by LBArrettAnderson · · Score: 1

      This issue presents itself with the touch of a finger. It isn't the same issue as what happens with pretty much all phones when your hand covers the antenna. It's a much more serious issue that happens because you can actually make contact with the antennas, effectively changing their sizes by bridging the gap with your (conductive) skin.
       
      There is plenty to see here, and Apple will need to create a redesign *within* the current iteration in order to save face, but I have a feeling that the most they'll do is lower the price of their rubber bands, or maybe give them away for free.

    2. Re:Nothing to see here by MichaelSmith · · Score: 1

      rabid Android contingent

      Hey I resemble that remark. Maybe you can explain why multitasking in iOS4 requires cooperation from the application? On my openmoko the window manager (illume) takes care of it, just as in gnome and fvwm (and the equivalents in windows and macos).

    3. Re:Nothing to see here by Anonymous Coward · · Score: 0

      Sorry that you feel so threatened by a superior phone. LOLz!!!

    4. Re:Nothing to see here by bbahner · · Score: 2, Informative

      If the phone has signal issues in real world use your point is valid. I haven't seen real world issues with mine yet - but we shall see. I suspect if this is really a problem Apple will do something about it - they're certainly profitable enough to do a replacement program. It would certainly be less expensive than the fallout of a yearlong debacle with their primary product. It is telling that in this thread someone marked my prior comment as a troll (really??) Seems to me there is plenty in this stream that is quite a bit more inflammatory than that. Slashdot certainly has a 'point of view' ..

    5. Re:Nothing to see here by bbahner · · Score: 1

      Battery life. It is the entire reason for Apple providing devs with multitasking services and fast app switching in their API rather than just letting every app continue running in the background. The fast app switching part just requires a recompile - background audio and network completion tasks require special coding, but it is no more difficult than those codes would be otherwise - just a different approach. I don't expect it will take long for most apps to get updated, and of course the flood of apps coming every day will support it. The Android approach requires app developers to understand the tradeoffs and design their apps in such a way that they don't continue chewing up massive resources while backgrounded (i.e. killing the battery), because they are not prevented from doing so by the API. Many app developers will not do a good job of that.

    6. Re:Nothing to see here by h4rr4r · · Score: 1

      So you support cooperative multitasking?
      Let me guess you liked it in the old Mac OS too?

      How pathetic.

    7. Re:Nothing to see here by k2r · · Score: 1

      You obviously have no clue what cooperative multitasking is or what iOS4 does. Or both.

  19. Holding it wrong? by Anonymous Coward · · Score: 0

    http://cache.gawker.com/assets/images/comment/4/2010/06/cb961cf310b63bfb04ae7b75059f37f5/original.jpg

  20. "Just avoid holding it that way" by Chad+Birch · · Score: 5, Informative

    Saw a great post on reddit earlier today where a user goes through a bunch of Apple's own advertising to see how they've shown the phone being held.

    --
    Sturgeon was an optimist.
    1. Re:"Just avoid holding it that way" by asdf7890 · · Score: 5, Funny

      Another reddit poster showed the true way to hold an iPhone: http://i.imgur.com/h9UDd.png

    2. Re:"Just avoid holding it that way" by xs650 · · Score: 1

      Another reddit poster showed the true way to hold an iPhone: http://i.imgur.com/h9UDd.png [imgur.com]

      Obviously a Photoshop job. He is actually telling us how long his penis is.

    3. Re:"Just avoid holding it that way" by Threni · · Score: 1

      I think the inability of the iPhone to function properly when held in the left hand is just part of Job's mission to prevent it being taken seriously as a platform for porn.

  21. FCC requirements by Anonymous Coward · · Score: 0

    The requirements at issue here are FCC SAR (specific absorption rate) requirements created to limit body tissue exposure to electromagnetic radiation. I can't help but notice the enthusiasm for pointing out the effects of these regulations on sacrosanct geek toys.

    When fuel efficiency regulations lead to fragile, injury prone vehicles nothing is mentioned. When some new EPA rule is certain to chase another slice of our industry to China no one appears concerned. Let misguided fears about non-ionizing radiation degrade the performance of the latest Jesus phone though...

    If you're going to put individual judgment at the mercy of your well intentioned bureaucrats to get your way over others don't be surprised if others don't score some points on your ass the same way. That's the world you've built for all of us.

    1. Re:FCC requirements by h4rr4r · · Score: 1

      Lots of phones pass those limits without these problems. Apple messed up, deal.

  22. Danish professor predicted this by Namarrgon · · Score: 5, Interesting

    This guy is an expert in antenna design from Aalborg University, and predicted this two weeks ago.

    --
    Why would anyone engrave "Elbereth"?
    1. Re:Danish professor predicted this by Lars+T. · · Score: 1

      This guy is an expert in antenna design from Aalborg University, and predicted this two weeks ago.

      Very interesting - but if the design is fundamentally flawed, why couldn't Engadget replicate the problem on 2 from 3 iPhones? http://www.engadget.com/2010/06/24/some-iphone-4-models-see-signals-drop-to-0-when-held-left-handed/

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

  23. Dogfooding by ajlitt · · Score: 1

    Moral of the story: Don't cover your dog food in rich beef gravy and liberal amounts pepper.

  24. Coating is best idea by SuperKendall · · Score: 4, Insightful

    They already had the phone inside the case in previous generations, the external antenna does improve the signal. No need to throw the baby out with the bathwater. A light non-conductive coating would work perfectly well.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Coating is best idea by LBArrettAnderson · · Score: 1

      Until it gets scratched

    2. Re:Coating is best idea by Rytr23 · · Score: 1

      Even if they coated it in diamond? But wait, people would complain because no one told them that rubbing it against another diamond might scratch it..never mind.. You're right..there is simply no good durable coating they could use... Better to just give up..

      --
      So many injustices..so little time..
    3. Re:Coating is best idea by m2shariy · · Score: 2, Informative

      A light non-conductive coating would work perfectly well.

      May I suggest duct tape? There is nothing duct tape cannot fix!

    4. Re:Coating is best idea by LBArrettAnderson · · Score: 1

      Please, tell me of a good coating that wouldn't cost thousands of dollars and that would last for years of normal wear and tear, while still showing off that sexy metal antenna that Apple insists that we must be able to see.

    5. Re:Coating is best idea by Anonymous Coward · · Score: 0

      So, you need to buy a casing to wrap the external antenna.
      Doesn't it put back the external antenna in an internal state?

    6. Re:Coating is best idea by Anonymous Coward · · Score: 0

      AKA clear nail polish or slightly thinned silicon resin with a small paint brush... and if you hadn't figured it out by now, you can get nailpolish in the color of the original iphone, the 3g and 3gs to cover case damage if you're as clumsy as I and with a little careful application it's very difficult to tell

    7. Re:Coating is best idea by mgblst · · Score: 1

      Except for ducts!

    8. Re:Coating is best idea by MachineShedFred · · Score: 1

      Oh, I don't know, any of the widely available clear epoxy resins or acrylic coatings?

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
  25. How the hell did this get past QA/QC? by Anonymous Coward · · Score: 0

    What boggles my mind the most is how these absolutely obvious flaws got past whatever quality assurance and quality control Apple might have in place.

    It's completely absurd to think that they didn't foresee this happening, or even encounter it during testing. I mean, this is a mobile phone failing at its most basic and critical function. Mobile phones have been around for decades now, so there's no reason why any manufacturer should be coming up with a product that can't reliably make phone calls!

  26. iProphylactic by Anonymous Coward · · Score: 0

    I generally like Apple products, but this is an epic fail on Apple's part.

    To add insult to injury, Apple expects one to purchase their $29.00 rubber protective band that is produced in a third world country for about $.03. What a deal!

  27. FCC? by guspasho · · Score: 3, Insightful

    A blog post from an antenna design company explains that the reception problems are probably the direct result of phone design adapting to FCC requirements.

    Because it has nothing to do with their decision to place the antennae on the exterior of the device.

    1. Re:FCC? by Anonymous Coward · · Score: 0

      "Because it has nothing to do with their decision to place the antennae on the exterior of the device."

      Idiots. Everyone knows that antennas should be tucked away inside a device for best results.

        Otherwise you might poke yourself in the eye.

    2. Re:FCC? by daveime · · Score: 2, Insightful

      Well it seems to work for just about every other phone made in the last 15 years.

    3. Re:FCC? by cyber-vandal · · Score: 1

      I knew the government would be to blame somewhere along the line. It couldn't be a corporation rushing out a product before it was ready oh no.

  28. Yes! by talksinmaths · · Score: 1

    Fuck Yeah Side Talking!

    --
    Don't you have someone you'd die for?
  29. It may have been by Sycraft-fu · · Score: 3, Interesting

    And it may have been dismissed. Apple is very much about form over all else. The most important thing to them is how something looks. Features and function get subverted to that end. They've had other devices with problems due to their designs. Time Capsules are an example. They have a bad habit of failing after a year and a half or so, way more than you'd expect. Reason is the internal power adapter. It puts too much heat in the small case and causes failures. The smart thing would have been to have it external, but that would ruin the look.

    So Apple may have known this was a problem and said "Fuck it, people can just hold it as not to touch the antennas. We don't want to hurt the looks."

    1. Re:It may have been by Anonymous Coward · · Score: 0

      Or left in on purposed for when they release the updated model that "fixes" this shitty design.

    2. Re:It may have been by Anonymous Coward · · Score: 0

      Or it may be a part of their plan to help sell their new $29.00 iPhone 4 Bumpers.

    3. Re:It may have been by beelsebob · · Score: 1

      Bullshit, apple's announcement even covered "holy crap, these antennas are a triumph of function over form"... If apple hadn't designed the antennas like this, there wouldn't be random black lines round the side of the case, and it would have looked prettier...

      Of course, they were wrong about the function part, but that doesn't change the fact that apple didn't do this simply because it looked good.

    4. Re:It may have been by Dahamma · · Score: 1

      Yeah, don't forget that the original iPhone didn't work with any existing headphones out there with standard 1/8" plugs for the sole reason that Steve Jobs thought a recessed jack "looked better"...

    5. Re:It may have been by X0563511 · · Score: 1

      Wouldn't a thin coat over the metal solve the problem while still preserving the looks?

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    6. Re:It may have been by bm_luethke · · Score: 1

      And they would have been correct - they will sell more from looks and the Apple fans will not only hold it different or purchase the rubber pads but will sing the praises of having to do so.

      As in most cases of this blatant a bias when the ones peddling it act as if it is "fair" I can never make up my mind which is worse - intentional dishonesty or stupidity. I've been here long enough to not really care (this is my second account - I forgot the password from the one in my early college days and the e-mail address is now gone, drop a digit for mt first account), but it's become more blatant/extreme here in the last few years. Nor have I ever been able to decide which way it was. To some extent I find it entertaining to watch the mental gyrations needed to make Apple's iPhone into More Holy than God and its main competitor quickly go into An Evil So Black it Will Suck Your Soul Away (and the rhetoric get thicker the more it eats into the market share).

      --
      ------- Sorry about the spelling, I suffer from two problems. Dyslexia makes it difficult to spell well, lazy makes it
    7. Re:It may have been by thegarbz · · Score: 1

      The thing about high frequencies is that everything has an effect. A dipole is effectively two open ends, many antennae are and no current would flow at all at low frequencies. So even with a thin coat of something over the metal you'll still have radiowaves coupling from the antennae to the hand and over to the other end of the antennae, which would look like some kind of a connection.

      It would likely make a difference, but there's more to it than just slap some varnish on it and it's back to working as good as it did in the lab.

    8. Re:It may have been by hobo+sapiens · · Score: 4, Interesting

      "
      And they would have been correct - they will sell more from looks and the Apple fans will not only hold it different or purchase the rubber pads but will sing the praises of having to do so.
      "

      I use a Macbook Pro as my development machine. I love that computer. It runs like a champ, is fast, battery life is great, and the trackpad is just about my favorite piece of computer hardware ever. It's great...except for the PERFECT right angle along the perimeter of the thing. A perfect right angle + solid aluminum construction = sore wrists for me.

      I googled it to find out if I am alone in disliking the sharp edge along the perimeter of the thing. There were not just a few people touting this as A Good Thing, because after all everyone uses a computer in the same way and you are NOT supposed to rest your wrists on the mighty macbook after all, so Apple was just helping me to learn how to properly use a computer. An obvious design flaw justified away by so many people. I like my iPhone, I like my macbook, so I guess that makes me an Apple fan. But to justify design flaws, as though Apple were incapable of such a thing is inexcusable.

      --
      blah blah blah
    9. Re:It may have been by PapayaSF · · Score: 2, Interesting

      I had the same issue with my MacBook, but the plastic case meant it was easy to get some fine sandpaper and take the edges down a bit.

      Yes, Jobs does stumble sometimes with his design sense. The notorious round mouse of 1998-2000 is another prime example.

      --
      Q: What does the "B." in Benoit B. Mandelbrot stand for? A: Benoit B. Mandelbrot
    10. Re:It may have been by sqrt(2) · · Score: 1

      You should have gotten an Airport Extreme, 2TB HDD, and a USB enclosure. That's my setup and it separates the three heat producing elements (router, HDD, and power adapter). I took one look at the Time Capsule and realized heat was going to be a problem with that design, research confirmed it. That's why I am worried about the new mac minis, they have a similarly designed internal power supply crammed into a tiny metal case right next to the HDD, recipe for disaster.

      --
      If you build it, nerds will come. Soylentnews.org
    11. Re:It may have been by Anonymous Coward · · Score: 0

      The time capsule power supplies die because of crappy capacitors. I recently replaced the caps on the low voltage side of a time capsule supply, and away it goes again. This is common problem for a lot of electronic devices, replace the bad caps in the power supply, and it's all good.

      The caps life may have been shortened by high temperature, but it must have something to do with the quality of the capacitor's construction, as not all of the capacitors in the supply have the same problem.

      "Features and function get subverted to that end."

      What a load of bollocks that statement is. Apple is all about features and function. Add style on top of that, and you have everything you need in a phone. It will be interesting to see the level of problems people have with signal quality on the iPhone 4.

    12. Re:It may have been by Anonymous Coward · · Score: 0

      Apple who released the computer that would go on fire because Jobs insisted it be built without a cooling fan.

    13. Re:It may have been by NuShrike · · Score: 1

      I guess nobody remembers the Apple (Jobs) Cube.

    14. Re:It may have been by NuShrike · · Score: 1

      You're obviously using it wrong. That knife edge was meant to be there. ;-)

    15. Re:It may have been by linhares · · Score: 1

      I use a Macbook Pro as my development machine. I love that computer. It runs like a champ, is fast, battery life is great, and the trackpad is just about my favorite piece of computer hardware ever. It's great...except for the PERFECT right angle along the perimeter of the thing. A perfect right angle + solid aluminum construction = sore wrists for me.

      You nailed it, sir. I sold a macbook air for that reason, and while I still have a unibody macbook (need osx here), I detest that f*cking right angle, and there's not a single week when I don't curse j. ive for this. The funny thing is that with precision machining, it could be the smoothest thing out there, yet they pull these shenanigans over and over (the new mac mini has a memory slot *behind* the machine for crying out loud). It's *always* form over function in jobs little kingdom.

    16. Re:It may have been by Dixie_Flatline · · Score: 2, Interesting

      I feel like you're only half right.

      Apple's belief has always been that function FOLLOWS form. The user interface guidelines that they publish dictate form because it results in better function from a user perspective.

      This still holds true for the iPhone 4; getting Facetime to work is function, getting it to work without a bunch of tedious setup is form. Because they required it to work without a bunch of tedious setup, we're only now seeing it in generation 4 of the phone; before pure function is allowed out the door, the form must be acceptable.

      Apple's very good at marketing, and we all remember CmdrTaco's famous comments on the original iPod, another device that seemingly put form first. But that form dictated the function, and it brought MP3 players into the mainstream. This is why Apple's products STILL make them so much money.

      In this case, it would have been better for them to do a bit more form->function->form revision, I guess, but sometimes things work just good enough to get out the door, no matter what company you're talking about. And this is a limited problem (not everyone can reproduce it) with a few easy fixes. In the video games industry this would be classified as a 'KS' bug: 'Known Shippable'. And they did. :)

  30. Latex gloves perhaps? by Anonymous Coward · · Score: 0

    Clearly they meant for you to hold the iphone while wearing rubber gloves. Must not mark the perfect design with *fingerprints* after all.

    This is a device meant to be LOOKED AT, clearly. It's far to precious to actually USE.

  31. If it affects "every wireless phone"... by DeadCatX2 · · Score: 2, Insightful

    ...then why is it that this is the first time so many people are experiencing this problem?

    --
    :(){ :|:& };:
    1. Re:If it affects "every wireless phone"... by dingen · · Score: 3, Informative

      Because it's bullshit. No other phone has a conductive casing with the antennas attached to it. Now we know why.

      --
      Pretty good is actually pretty bad.
    2. Re:If it affects "every wireless phone"... by Anonymous Coward · · Score: 2, Insightful

      ...then why is it that this is the first time so many people are experiencing this problem?

      Because they weren't looking for it. The trouble is the location of the antenna was pointed out to everyone. Try the same thing on a Nexus One, a 3GS or pretty much everyone phone out there: you'll notice the same thing, unless they've tweaked the bar representation to take account of it (yes everyone cheats).

      It's like pointing out the suspension wires in an old Trinitron CRT: people have no idea they're there and enjoy watching the TV, until somebody points them out.

    3. Re:If it affects "every wireless phone"... by tgibbs · · Score: 1

      Is it really? Have you never gotten a poor connection on another phone? How do you know that it was not because your hand was covering the antenna? Did you try experimenting with hand position to get a better connection?

    4. Re:If it affects "every wireless phone"... by jjb3rd · · Score: 1, Interesting

      I think this is a load of crap myself. I bought the iPhone 4 at launch with the bumper. That said, I immediately looked for yellow spots on the screen and tested this reception problem sans bumper. There are no yellow spots, no sparkles, and no reception problems, even when intentionally holding the way described. I am not experiencing any problems. It is a beautiful device, it is VERY VERY fast...the kind of noticeable speed difference there was going from a 386 to a pentium. Also, the screen is so nice. I literally cannot see pixels on it no matter how close I get to it. I can't wait until this is the norm for TV's and monitors...Frankly, the only thing that ticks me off is that my brand new Macbook Pro doesn't have the same screen...mmm, that would be nice. On a side note, Slashdot has really gotten a tad snooty with this walled garden bullshit. Some people like to sunbathe naked in their walled gardens. Some of us think it's a bit tacky to sunbathe naked in public gardens. Really really good shit happens inside of walled gardens, and you serfs on the outside will always bitch. Noone here likes to point out Apple's open source contributions anymore (Darwin and Webkit), nor do they like to point out that Apple pushes open standards (HTML5, WebDAV, CalDAV, etc). PLUS, Mac is UNIX...real UNIX, and a really good implementation of it at that, yet all I hear on this site is some snooty attitude like Android is better because it's more open...meh, I've got two words for all you haters out there: FaceTime PhoneSex.

    5. Re:If it affects "every wireless phone"... by alvinrod · · Score: 2, Interesting

      Funny thing is that it's not the first time. Some reproduced the issue with an old Nokia candy-bar style phone and put a video of it up on youtube. I don't have the link handy, but some site pointed out a Nexus One discussion thread from several months ago that discussed a the same issue. Just for fun I just took my own phone out of my pocket and observed the different in signal strength when it's just sitting on my desk and when I hold it. It loses a bar, but I've never noticed before because I've never thought to look at it, most likely due to the fact that I generally good good reception on Verizon and wouldn't think to look at it that closely. The only reason so many people are experiencing it for the first time are because the people who buy Apple products have a greater tendency to obsess over shit like this and post about it on the internet. Then the internet denizens, who collectively get hardons over all things Apple, endless talk about it. If it weren't for Apple, this would almost be a non-event that ends of being drowned out by all the other noise.

    6. Re:If it affects "every wireless phone"... by dzfoo · · Score: 1

      I have a Sony Trinitron 32" Television and those things are heavy! How the hell do they stay suspended with those thin wires, I'll never know.

              -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    7. Re:If it affects "every wireless phone"... by Anonymous Coward · · Score: 0

      http://www.google.com/support/forum/p/android/thread?tid=34ae2c179184c33e&hl=en

      no other phones have been affected by antenna shorting?

    8. Re:If it affects "every wireless phone"... by Anonymous Coward · · Score: 0

      Steve, is that you? Oh Yeah? Then, FUCK YOU!!!

  32. You are supposed to hold it with your pinky out! by HouseOfMisterE · · Score: 2, Funny

    It's just like drinking a latte.

  33. Heh, interesting. by billsayswow · · Score: 1

    So now rather than having a case for your phone be an accessory, they... are indirectly making you go and purchase one. I mean, not exactly as strong as wording as that, but... if that's how you hold your phone, especially if you're a lefty or something, you kinda need one. Yay accessory sales.

    It just occurs to me, though, that if buying a case for it is the way to go about fixing the problem, couldn't they have just... buried the antenna inside the device's actual case? Or put more body around it? Oh, of course not, then the device wouldn't look as lovely. I guess form truly no longer follows function.

  34. Not a problem for Apple fans by HexKrak · · Score: 2, Insightful

    The first and 2nd gen iPhones had the highest dropped call rates in recent history but it didn't stop people from using them. If apple announced their next phone would be constructed purely from dog poo, for environmental reasons of course, people would still line up around the block to be the first to own one.

  35. Re:The media need to call Apple out. by digitig · · Score: 1

    The media need to grow some stones and call out Apple and these Apple fanatics.

    But how would that help their advertising revenues?

    --
    Quidnam Latine loqui modo coepi?
  36. Re:No case? by LBArrettAnderson · · Score: 3, Insightful

    Something that affects 50% of customers is a non-issue? Despite your claim, you are, in fact, a "fanboi."

  37. Re:No case? by Anonymous Coward · · Score: 0

    I have seen some iphones in the wild around here. Grand total of zero of them were cased in something. I would argue you're an exception that reinforces the rule.

    Honestly, I can't remember seeing any phone in casing for about 5-7 years now. They just are ergonomic enough now and don't scratch and get damaged anywhere near as easily. Of course you have belt cases, etc, but you take the phone out of those when you use it.

    For the record, it's not this problem that's being described, but the shorting of the antenna to design flaw. But putting a hand on exposed antenna ALWAYS reduces signal quality. That's the main reason why no one takes antennas out of the outer shell of the phone if they can help it.

  38. Seriously, all phones do this. by Anonymous Coward · · Score: 1, Insightful

    The Nexus One does this. An old Nokia 6230 from the old days does this. There's plenty of snapshots people are making which demonstrate exactly the same effect on loads of devices out there. Every phone - even those with extending antennas - does this to some extent. You don't even have to be in direct contact - RF at these frequencies doesn't work like that. The 'bars' thing is bullshit anyway. Most phones are faking them up to make it less obvious.

    The only difference here is Steve erred by pointing out exactly where the antenna lives. Everyone's aware of what they're touching, whereas in other phones they didn't notice the difference because they weren't looking for it.

    1. Re:Seriously, all phones do this. by perryizgr8 · · Score: 1

      no phone drops calls/stops downloading if you hold it. except the iphone, of course.

      --
      Wealth is the gift that keeps on giving.
    2. Re:Seriously, all phones do this. by Anonymous Coward · · Score: 0

      Stop repeating what you read on Gizmodo and form your own opinion based on experience.

    3. Re:Seriously, all phones do this. by perryizgr8 · · Score: 1

      what is this gizmodo you speak about? oh its those thieves masquerading as bloggers. rest assured my friend, i haven't read gizmodo ever.

      --
      Wealth is the gift that keeps on giving.
    4. Re:Seriously, all phones do this. by E+IS+mC(Square) · · Score: 1

      Who the fuck is modding this insightful!

  39. So when is the first post... by jvkjvk · · Score: 1

    ... that lets us know that this is because Apple has determined that this is an incorrect way to hold the phone?

    Their ergonomic department has found that the ergonomics are wrong, so they are actually doing you a favour by requiring you to hold the phone in a certain way.

    It's actually to your benefit, and phones that don't have this, err, feature, are bad for you. /ducks

    Regards.

  40. This isn't phone by NicknamesAreStupid · · Score: 1

    It is an iPhone. What 20th Century Neanderthal uses it to make phone calls? That is so second millennium! If you use it to make iChatty video calls, you can avoid the antenna problems using WiFi and enjoy screwing AT&T out of billing you for voice minutes. That is the Apple Way.

    1. Re:This isn't phone by swilver · · Score: 1

      Oh, so there's finally a voip app in the store?

    2. Re:This isn't phone by vakuona · · Score: 1

      You mean like Skype?

  41. Re:No case? by C++0x · · Score: 2, Insightful

    I'm no fanboi, but seriously, how many people don't use a case for their iPhone? Probably 50% of my friends own one, and I can't think of a single one who goes "naked". This is a non-issue.

    Your "non-issue" decree is thoughtless. I use a leather sleeve case like this one http://store.apple.com/uk/product/TT756ZM/A and so for me this iPhone 4 design defect is a very real problem. Apple should do the decent thing, admit their stupid mistake and provide a real solution - such as giving customers Apple iPhone 4 bumper cases, which they already recommend as a workaround, free of charge (instead of charging $30 a piece).

  42. teardown? by Gary+W.+Longsine · · Score: 1

    I haven't seen a full teardown of a finished unit, but the iPhone 4 keynote appeared to show that there are two antennae, and the steel band is made from two parts, not three. One of the black stripes appears to be to preserve visual symmetry on the bottom of the phone.

    --
    If you mod me down, I shall become more powerful than you could possibly imagine.
    1. Re:teardown? by MachineShedFred · · Score: 1
      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
  43. No, even then by SuperKendall · · Score: 1

    How is scratching a coating bonded to the metal going to give your skin any way to make contact. You'd literally have to scrape off a section large enough to enable contact. If you're that determined to take off the coating, just buy one of the current phones... :-)

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:No, even then by Anonymous Coward · · Score: 0

      If it's a clear coating, I can't think of one that would allow it to still look like aluminum and also hold up after years of wear and tear. Nail polish or something similar would rub off. Zinc wouldn't insulate. Glass just wouldn't work. You could cover it in plastic, but then you're back to what the rest of the world does (just put it inside of the case!).

    2. Re:No, even then by thegarbz · · Score: 2, Interesting

      Not required. Proximity would have enough of an effect on the system. Remember we have a device here which passes power despite having two completely open ends. Putting a resistor across the terminals (your hand) would have an effect even if it wasn't directly touching the device.

      To that effect, a case that that provides a 1-5mm buffer between the antenna and your hand will have a much larger effect than a semi-conductive coating (because at 2.4GHz frankly a lot of things are semiconductors) 1micron thick applied by wiping on the inner thigh of a Swedish virgin*. *I think only Steve's iPhone is constructed this way. The rest of the world gets some Chinese hag with syphilis.

    3. Re:No, even then by Lars+T. · · Score: 1

      If it's a clear coating, I can't think of one that would allow it to still look like aluminum and also hold up after years of wear and tear.

      Why would somebody want to make stainless steel look like aluminum?

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

  44. Simple fix by Anonymous Coward · · Score: 0

    granted I don't own an Iphone4 but a piece of tape to extend the distance between the antennae should work. Your skin isn't that conductive and its only because the gap between the antennae is so small.

  45. Geeks and Apple by Gary+W.+Longsine · · Score: 2, Interesting

    Oh, I guess that's funny in a Slashdot sorta way, but I'm not the first person to notice that conventions of programmers, like Java One, or BSDCon or various hacker and security geek conferences are seas of glowing Apple logos, the past few years. I know that among the programmers I know, it's actually the best programmers (the ones that I would recruit for any project on any platform with any language) who are nearly all on Mac OS X. Maintenance programmers tend to stick with the platform they work on during the day (usually Windows), but even some of those have switched to the Mac at home.

    --
    If you mod me down, I shall become more powerful than you could possibly imagine.
  46. Presperation triggered by SuperKendall · · Score: 5, Insightful

    I think the reason they may not have found this in testing, is because it seems that you have to have slightly sweaty hands to trigger the problem. Just after running through an airport I was able to replicate the speed drop, but sitting on the plane a little later I could not see a network speed drop no matter how tightly I gripped the edges.

    The tested mostly in winter, now it's summer - leading more people to have this problem.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Presperation triggered by xs650 · · Score: 5, Insightful

      It is a disgrace that it even got to testing, anyone with a clue about RF design would have predicted the dismal performance.

  47. Of course Apple designs being total crap.... by Der+PC · · Score: 1

    really has nothing to do with it?

    I've spent more than two years working as an Apple Tech (sic) and I tell ya' the designs are crap. Everything is looks, nothing is for functionality, durability or value.

    Apple sells the thickest chocolate coating out there, and still it's just turds inside. The thicker coating is just to hide the fact that the turds are even fouler than those of Packard Bell...

    No, I'm not an Apple tech anymore. Meteorology and Computer Science prove to be a better way to spend your time. And yes, I'm getting rid of my Apple shit. Never had an iPhone of iPad. Never will.

    --
    This signature is DRM protected. By the DMCA, you are not allowed to counteract or oppose to it.
  48. One Antenna? by PPH · · Score: 2, Insightful

    I've been working with s device that has four antenna patches, a system to monitor the received signal strength from each, the transmitted SWR, and based upon these inputs, select the best antenna to use. Its not a cell phone, per se, but it operates on GSM systems and cannot be installed in a controlled environment (much like not being able to predict how a user will grab a phone).

    --
    Have gnu, will travel.
    1. Re:One Antenna? by NixieBunny · · Score: 1

      The problem is that they aren't allowed to use the upper half of the phone due to cranial exposure limits, so the antenna has to be on the bottom. Perhaps they could have it choose the best lower corner antenna.
      Or they could put in an actual antenna mast on the top, and it would work very well, and people would stop bitching about lousy reception.
      Wait, what was I thinking? This is the company that made the round mouse.

      --
      The determined Real Programmer can write Fortran programs in any language.
  49. You can't think of the other 50%? by Gary+W.+Longsine · · Score: 1

    So, half your iPhone user sample owns a case, yet you can think of none who use their iPhone without a case. Do the non-case-owning half borrow a case from the case-owning half whenever they want to take their phone out for a walk, or what? Nearly every iPhone user that I know goes commando. Oh, wait. They don't use an iPhone case, either.

    --
    If you mod me down, I shall become more powerful than you could possibly imagine.
  50. Re:No case? by p0p0 · · Score: 1

    You are a fanboy if not just because of your spelling of "fanboi". As well as the the term for a PHONE being "naked". That's just weird. The fact of the matter is, the phone DOES NOT WORK as advertised. If it does not work in its out of factory state without some sort of device like a case, it is defective. I would be pissed off if I bought something that needed a case or something to work the way it is supposed to. It must be hard for you to see the forest from the trees with Steve's magical wand firmly wedged up your bum.

  51. New slogan for iPhone commercial by microbee · · Score: 1

    "You already know how to hold it."

    1. Re:New slogan for iPhone commercial by bteed · · Score: 1

      "Hold Different."

  52. Static Electricity Issues come winter?? by Anonymous Coward · · Score: 0

    I wonder what will happen when people start wearing their wool sweaters and generate enough static electricity to light a bulb - or maybe just fry the internals of their iPhone4 when they touch the antenna?

  53. dropped call all time winner by Gary+W.+Longsine · · Score: 1

    Oh, you have no idea. Clearly you never had a Motorola StarTac. Dropped calls like you drop the soap in the prison of your raging fanboi mind. (Others may wish to know that it dropped calls as often as several times during a ten minute call.)

    Contrast that with a full year of using the first generation iPhone (including much time in Washington DC, one of the most problematic areas, due to population density, and in remote areas of Nebraska, Iowa, Montana, and Wyoming, as well as other more populous areas including Houston Texas and Stamford Connecticut.) I had only a handful of dropped calls.

    Nearly all of those were at a particular location in Washington DC where AT&T couldn't get the towers adjusted properly (they actually came to the site more than once to make measurements) because too many towers were visible to the phone from that location, and the tower with the strongest signal had the most traffic. I reported this issue, first to AT&T, then through Apple's developer program, describing the problem clearly and giving them the contact information for the AT&T engineer that I worked with. It took a couple years, but guess what? iPhone 4 and iOS 4 have design changes to improve performance in that exact situation, by being smarter about which tower to join. This issue turned out to be fairly common in dense population areas, and I had friends who had what appeared to be similar problems with Verizon. (Getting to this point with AT&T took an amazing amount of persistence by the way, but I was able to speak with the engineer.)

    The only other pattern that I observed was dropping calls at a particular place on a freeway, where the phone failed to switch between cell towers, which it normally did fine, except in this particular location (every single time).

    --
    If you mod me down, I shall become more powerful than you could possibly imagine.
    1. Re:dropped call all time winner by oji-sama · · Score: 1

      I've had a couple of Nokia's phones and one Sony-Ericsson's and the only times I've had dropped calls were on trains in forests. (and this a few years ago.) I've never had a situation where a call was dropped and there was signal. Apparently this is something that happens in States? Or do we have here Europeans who have this problem?

      --
      It is what it is.
  54. Apple Glove? by Anonymous Coward · · Score: 0

    would a high-quality range of gloves be available to isolate one's hand from earthing the unit?

    remember - they are all steve's phones - he just let's us use them from time to time.

    now - where is my medication.

  55. I'm glad they did this by OrangeTide · · Score: 1

    I mean I'm glad Apple tells me how to use my cell phone, I've been doing it wrong all this time. Thank you Apple!

    --
    “Common sense is not so common.” — Voltaire
  56. Magic Mouse by Gary+W.+Longsine · · Score: 0, Troll

    Agreed. The Apple Magic Mouse is the least annoying mouse I've ever used. I still prefer the trackpad on a MacBook Pro, however.

    --
    If you mod me down, I shall become more powerful than you could possibly imagine.
    1. Re:Magic Mouse by perryizgr8 · · Score: 1

      thats amazing. a trackpad which is better than a mouse!!1 so is the trackpad magical and the mouse ordinary or is the trackpad ordinary and the mouse utter crap?

      --
      Wealth is the gift that keeps on giving.
  57. Insurance by gringer · · Score: 0, Offtopic

    I seem to be finding this grammatical error more often these days, where people mean 'ensure', and say 'insure'. FTFA:

    if you left the antenna at the top, the user was now pressing it into their head, insuring lots of tissue heating

    That makes it sound like a good thing. You'll be getting money if your tissue heats up, right?

    Just about every cell phone in current production has the antenna located at the bottom. This insures that the radiating portion of the antenna is furthest from the head.

    I can't work this one out. It looks like they added an extra 'that', and maybe 'is' should be replaced by ', which is'.

    --
    Ask me about repetitive DNA
    1. Re:Insurance by RightSaidFred99 · · Score: 1

      Grammar correction fail. Ensure and insure are interchangeable in common use, though some prefer to be more precise.

      And I see nothing confusing about the second one.

  58. Shellac the iPhone4 metal trim ala DeLorean by egotripper · · Score: 1

    The steel body of the DeLorean automobile had to be coated with a transparent shellac in order to eliminate what would otherwise be dangerous reflectivity when driving the car in bright sunlight. Coating the outside antenna surface with a similar shellac would prevent skin contact with the antenna, and make the phone look even more spectacular.

  59. Form over function, baby! by ClosedSource · · Score: 1, Funny

    That's the Job's way. Thin is in.

  60. or perhaps like multitasking, phone reception by ClosedSource · · Score: 3, Funny

    is an advanced capability they need time to figure out how to implement well. iPhone 5 will fix it.

  61. That is false by sildur · · Score: 1

    'Gripping any phone will result in some attenuation of its antenna performance with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone,'

    Covering my N95 with both hands doesn't result in any attenuation of its antenna performance.

    1. Re:That is false by Anonymous Coward · · Score: 0

      +1 Same with my Touch Pro 2 using the field test diagnostic app. Holding the phone does NOT affect the signal.

  62. The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0, Interesting

    The problem was duplicated in a 3GS after the upgrade to iOS4, meaning the problem appears to be software related, not hardware related. A rumored 4.0.1 updates is being forcast for Monday that will supposedly address the issue. That said, I haven't noticed any dropped calls, or any 'no service', but I have seen signal drop by 1-2 bars. Putting any case on it also resolves it.

    1. Re:The only 'fanbois' I see are mindless droids... by catmistake · · Score: 0, Troll

      You know what else resolves it? Well, besides just being in an area with strong cell, doing nothing at all. Because it's a nonissue. This slashdot summary that you are posting to is a summary of the story released by experts letting us know that all cell phones have this issue, and it isn't new to iPhone 4, which means it has nothing to do with software, it's just physics. Again, there is no issue, there never was. Take a second to let that flow over you. Yes, I know what you saw, no, it doesn't mean what you thought it meant, and no your phone isn't defective. Everything is OK, it is expected, normal behavior. Really. RTFA.

    2. Re:The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0

      Have you even looked into the issue at all? You honestly have no idea what you're talking about, AC. The issue is with the 2 exposed antennas, and is entirely hardware related. If you think a software update will fix the issue, please bookmark this comment and come back to it in 6 months to realize how dumb you are.

    3. Re:The only 'fanbois' I see are mindless droids... by LBArrettAnderson · · Score: 3, Insightful

      Please tell me where I can touch my Nexus One (with a single finger, mind you) that will cause it to drop a call. Calling this a nonissue is moronic.

    4. Re:The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0

      Here come apple bitches. seriously.

    5. Re:The only 'fanbois' I see are mindless droids... by catmistake · · Score: 4, Informative

      Please tell me where I can touch my Nexus One (with a single finger, mind you) that will cause it to drop a call. Calling this a nonissue is moronic.

      shows you in the manual

      see page 6, moron

    6. Re:The only 'fanbois' I see are mindless droids... by CrazyChinaman · · Score: 3, Informative

      Putting your finger there may attenuate the signal. But it won't short the antenna. My antenna is internal. I can't even take the backplate off and short it. Once I get home, I'll do some speed tests for ya if you like, but right now, I'm in a huge concrete box. BTW, that's an Incredible...he did ask for an N1 death-point ;)

    7. Re:The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0

      it's droid, not nexus one, moron

    8. Re:The only 'fanbois' I see are mindless droids... by hal9035 · · Score: 1

      Well I'd hate to do the classic piling on, but it looks like he got you there. moron.

    9. Re:The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0

      they all look the same to me

    10. Re:The only 'fanbois' I see are mindless droids... by catmistake · · Score: 2, Informative

      but right now, I'm in a huge concrete box

      You mean there are places where you don't get ideal reception? Huh. Sucks for you I guess. And everyone with a cell phone. Yes, newsflash, in poor cell areas you. may loose calls. Try finding that death touch when you're sitting under a tower. This is such utter garbage it's ridiculous... in the face of SCIENCE telling you there is nothing wrong... the multitudes that still believe ... incredible

    11. Re:The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0

      Considering it's been proven to affect a 3GS phone AFTER the upgrade to iOS4, but not before, it would seem to be a software issue.

      http://reviews.cnet.com/8301-13727_7-20008945-263.html

      The OS handles issues with signal strength and adapts the power required for poor cell reception. There is apparently some issue in iOS4 that is not adapting well to signal degradation that all cell phones experience when holding the phone at the botom.

      See page 6 of the HTC Incredible manual:

      http://reviews.cnet.com/8301-13727_7-20008945-263.html

    12. Re:The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0

      That isn't a Nexus One. Also, it isn't a location where one would naturally touch the phone, unlike the iPhone's problem, and doesn't cause nearly as much interference as touching the iPhone does.

    13. Re:The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0

      You should be careful about spouting things like 'You don't know what your talking about AC'.

      http://reviews.cnet.com/8301-13727_7-20008945-263.html

    14. Re:The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0

      Oops. Wrong link:

      See page 6 of the HTC Incredible manual:

      http://member.america.htc.com/downlo...d-Warranty.pdf [htc.com]

    15. Re:The only 'fanbois' I see are mindless droids... by BrokenHalo · · Score: 1

      ...you. may loose calls.

      ...and your grammatical and spelling accuracy may be attenuated.

    16. Re:The only 'fanbois' I see are mindless droids... by dfghjk · · Score: 1

      "I haven't noticed any dropped calls, or any 'no service', but I have seen signal drop by 1-2 bars. Putting any case on it also resolves it."

      How do you know? You haven't noticed any dropped calls, remember?

    17. Re:The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0

      Because I used it for 48 hours before I bought a cover. With a cover, the signal doesn't vary at all that I can see. One tends to notice if you get a big 'call failed' sign during a phone call.

      Troll harder?

    18. Re:The only 'fanbois' I see are mindless droids... by Lars+T. · · Score: 1

      Please tell me where I can touch my Nexus One (with a single finger, mind you) that will cause it to drop a call.

      The on/off button?

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    19. Re:The only 'fanbois' I see are mindless droids... by IrrepressibleMonkey · · Score: 1

      I don't think I've seen anyone demonstrate the issue with the touch of a single finger.

      But if you're genuinely interested in Nexus One issues, check out the support forums:
      http://www.google.com/support/forum/p/android/thread?tid=34ae2c179184c33e&hl=en

      Does that one sound familiar?

    20. Re:The only 'fanbois' I see are mindless droids... by Anonymous Coward · · Score: 0

      Please tell me where I can touch my Nexus One (with a single finger, mind you) that will cause it to drop a call.

      The on/off button?

      Wow. You love to troll android users, but you've clearly never used one.

      That would not work for the same reason it would not work on an iPhone (You fucking idiot)

    21. Re:The only 'fanbois' I see are mindless droids... by LBArrettAnderson · · Score: 1
  63. ham radio by p51d007 · · Score: 1

    Had they explained the antenna designed to a ham radio operator, first thing out of their mouths would have been, it won't work if you hold it in your hands LOL. Facepalm by Apple.

  64. Re:No case? by perryizgr8 · · Score: 1

    even the great leader jobs himself had all sorts of wlan/wcdma problems at the keynote. and hilariously he made a ridiculous excuse of there being too many wlan aps!!1 so lets get this straight jobs: every other wlan device is working but not your iphone! and the bloggers are to blame for it, eh?

    --
    Wealth is the gift that keeps on giving.
  65. They mean the phone, not your dick !! by Anonymous Coward · · Score: 0

    Two-handed fun macher.

  66. Re:The media need to call Apple out. by Anonymous Coward · · Score: 0

    Wow, cmdrtaco is using his unlimited modpoints.

    FUCK APPLE. (here, waste one more, Apple bitches).

  67. Troll? Really? Was: Magic Mouse by Gary+W.+Longsine · · Score: 0, Troll

    Moderators, if you're trawling for non-negative comments concerning Apple products, so you can slap a Troll mod down, you need to get out of your parents' basement once in a while and get some fresh air. My comment ("the least annoying mouse I've ever used") to people who understand the English language better than most Slashdot native speakers should be considered, "Damning with feint praise" and rated "Funny".

    --
    If you mod me down, I shall become more powerful than you could possibly imagine.
  68. Love Glove it by BlackHawk-666 · · Score: 2, Insightful

    Slip a condom on that iPhone before you use it; honestly people - safe sex begins with safe phone calls to arrange the booty call.

    --
    All those moments will be lost in time, like tears in rain.
  69. Re:The media need to call Apple out. by Jarik+C-Bol · · Score: 5, Interesting

    I enjoy many apple products. However, they do not shit rainbows and butterflies. I am aware that they, like every other company on the face of the planet, from time to time, produce an inferior product. Your welcome to your personal shit-fest about apple, but really, if your that butt hurt about the existence of the company, then go cry in a corner you emo prick.

    I want you to consider how shitty the home computing world would be if Microsoft never had ANY market competition. Imagine for a second how shit-tacular whatever OS we would be using would be if there were no competition between Apple and Microsoft. They are polar opposites in many ways, and wether they admit it or not, they strive to out do one another in the OS department. Without competition, the OS world would be a disgusting wasteland.

    Apple is damn sure not a golden god on a unicorn with butterfly wings like some idiots make them out to be, but your fanatical 'anti apple' stance is just as moronic. /rant goodbye karma....

    --
    I've decided to Diversify my Holdings. I've divided my cash between my left and right pockets, instead of all in one.
  70. Would it be so difficult... by dcavanaugh · · Score: 1

    ... to include an external antenna connector and let the third party market offer a wide variety of antennas?

    If people want to use the internal antenna and get the radio performance that goes along with it, fine. But there are many people who would cheerfully put up with a clip-on antenna to get coverage in fringe areas.

    IMHO, antennas have been a long-neglected component of cell phones. When people try to use a phone whose antenna is not only inside the car but also inside the phone, I am surprised it works at all.

    From my days in ham radio, I remember it was difficult to use a UHF hand-held in the car -- unless the stub antenna was replaced with a cable to an external (outside the car) antenna. Then it worked well.

    My first mobile phone was on the old analog system (AMPS). The phone was permanently installed in the car, with the antenna mounted in a hole that was drilled in the trunk. Although the service was pricey, it was far more reliable than today's hand-helds on digital cellular networks. Although some of the performance came from having 30x the transmit power of a hand-held, the system was equally solid on transmit and receive.

    When I "upgraded" to a hand-held, I found myself unable to make a call in the same places where the old AMPS system worked flawlessly. As an experiment, I tried using a Bluetooth headset. I opened the car sunroof and held the phone above the roof while talking on the headset. It worked great, but not recommended while driving! Having a passenger hold the phone solves the safety problem, although rain remains a challenge.

    My current car has a cell phone Bluetooth package that includes built-in microphones and utilizes the car's audio system. The location of the phone inside the car determines its performance. On the dashboard, it's very good. Sitting in my pocket, not so much.

    Back to the iPhone: As much as Apple is famous for their clean designs, they are equally famous for underestimating design challenges that should be met head-on rather than finessed. There is simply no place inside the phone where you can put an antenna without the possibility of the user's body blocking the signal.

  71. Several by Anonymous Coward · · Score: 0

    It's not 2009 anymore...

  72. Re:No case? by catmistake · · Score: 0

    It's worse than you imagine. It's not 50%, but affects 100% of all cell phone users, not just iPhone 4. Apple is gonna have one hellova recall.

  73. Not dismal though by SuperKendall · · Score: 1

    The thing is, as I said the performance is actually really good - until you trigger the short. So I can see why they did it, but it is odd this flaw was not revealed even in casual testing.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Not dismal though by xs650 · · Score: 1

      Holy Jesus, calling it dismal was being polite, there was no reason for that kind of stupidity to get to testing, let alone to market. That is what happens when you have bunch of styling faeries with final say on a design of a two way radio.

    2. Re:Not dismal though by Threni · · Score: 1

      Yeah, and as the guy replying said, it's crap that this obvious problem wasn't specifically tested for before release.

      They're going to get returns in the UK at least as a phone which you cannot hold is clearly `not fit for the purpose intended` under the Sale Of Goods Act.

  74. Re:Missed? Seriously? by symbolic · · Score: 4, Insightful

    I don't think this was missed at all. It's like any of the other "defects" that have showed up in Apple products. I'm tempted to believe that Apple knew quite well about this, but decided to go with it anyway because a) fixing it would involve removing some of the "sleek" factor and b) they knew that there would be such mass hysteria over acquiring the new product that it wouldn't matter - at first. It's all about taking calculated risks.

    That having been said, it's precisely this attitude that destroyed my fan loyalty several years ago- I simply got tired of being bent over by Apple's marketing prowess. I still buy an Apple product every now and then, but the days of drooling all over myself at the mere mention of a new Apple product are LONG gone.

  75. Inadequate testing indicates there WAS testing by jeko · · Score: 1

    Testing? What's that? The last time I saw real, exhaustive, "Let's Make This Bullet-Proof," "Gentlemen, You Will Not Fail" testing, Bruce Willis had yet to kill his first terrorist.

    Testing costs money and is no longer an option. If it fails, you can charge more to fix it.

    What are your customers gonna do? "Vote with their wallet?" :-)

    --
    He put his boots up on the table and made a face. "The sig," he smirked. "You can waste your life in search of the sig."
    1. Re:Inadequate testing indicates there WAS testing by commodore64_love · · Score: 1

      >>>What are your customers gonna do? "Vote with their wallet?"

      (lists Apple on ebay). Hell yeah!

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
  76. Re:The media need to call Apple out. by Anonymous Coward · · Score: 0

    if I wasn't banned from modding and you were less hostile, I'd mod you up ;)

  77. Their Description and Solution Contradict by Mike216 · · Score: 1

    Their description of the problem, suggested solution to the problem, and claim that this is the same issue that occurs with other phones contradict themselves. Bumpers do not change where you hold your phone; you are still covering the same area with your hand.

    I'm not by any means an engineer in the relevant field but I do understand simple logic. The only reason a bumper could possibly fix the problem with all other things being left unchanged is because this is an issue of where your skin makes contact with the antenna.

    I don't understand how anyone can suggest a case will fix the problem while at the same time try and pass it off as if the problem is caused by you covering up the antenna. With a bumper you're adding more layers. If anything it should stay the same or get worse - not better.

  78. Come'on Slashdot by Anonymous Coward · · Score: 0, Insightful

    Stop sucking up to Apple.

    When this 3 days late "news" first reached the front page of Slashdot, the title was not "Experts Explain iPhone 4 Antenna Problem", it was much more offensive to Apple's dismal focus on functionality, 6 hours later it was edited to a damage control bandaid.

    I am seeing the same pathetic attempts to downplay this rookie mistakes over other consumer focused 'tech' sites. It's sad to see Slashdot singing the same tune.

  79. Obvious solution by Kim0 · · Score: 1
    And I thought that Apple had chosen the obvious solution (to me) of having 3 dipole antennas with the 3 gaps in the metal frame, instead of just one, which obviously will be covered often.
    After all, having multiple antennas is a standard solution for signal problems.
    But it is now apparent that they were too cheap to do this.

    Kim0+, a physicist having worked with cellular phone infrastructure.

    1. Re:Obvious solution by Anonymous Coward · · Score: 0

      If Apple used 3 antennas the phone would send signals near the ear area, so they wouldn't be able to cheat on the 'radiation' test that is measured from the top.

    2. Re:Obvious solution by Kim0 · · Score: 1

      The point of using several antennas is to avoid using those that are blocked. It is also possible to steer the waves using phase/amplitude differences, to minimize loss and maximize gain.

  80. Re:The media need to call Apple out. by Anonymous Coward · · Score: 0

    I like how you insinuate that MacOS and Windows are competitors and not two completely different products sold to two completely different demographics.

    Apple does not compete with Microsoft.

  81. Re:Missed? Seriously? by sqrt(2) · · Score: 4, Insightful

    I'm pretty sure that's why they designed the bumper accessories to be the way they are. They turned a product defect into a way to sell an overpriced accessory to fix their devices shortcomings - and it's working! The Jobsian management style never ceases to amaze me with its outcomes.

    --
    If you build it, nerds will come. Soylentnews.org
  82. Re:The media need to call Apple out. by Waccoon · · Score: 1

    I am aware that they, like every other company on the face of the planet, from time to time, produce an inferior product.

    Tell that to the 50,000 magazines that reserve a front page for Apple every time Mr. Jobs sneezes.

  83. Re:Perspiration triggered by Anonymous Coward · · Score: 0

    And how could they NOT have predicted how sweaty the eager fanbois' hands would be when they finally get hold of the latest version?
    I would have thought sweaty palms would a constant problem affecting Apple's products far more than other gadgets over the past years... You never heard about such problems with the Zune, for example.

  84. This picture shows what's up. by Handlarn · · Score: 1

    This picture really says everything that needs to be said:

    http://i.imgur.com/zAJ0y.jpg

  85. Re:Missed? Seriously? by Anonymous Coward · · Score: 0

    >I still buy an Apple product every now and then, but the days of drooling all over myself at the mere mention of a new Apple product are LONG gone.

    sigh. I actually wish all our customers were like you. -steve

  86. Mr.Bean predicted this long before by Dr.Syshalt · · Score: 1
  87. And None have the range of Mine by fast+turtle · · Score: 1

    I use a Sanya 4930, which is a Phone and Nothing but a Phone. It includes an External Antena and has higher output then these new "So Called" phones. Where I live my single Cell Tower is 60 Miles/100Km from my home. The competitors are within 15 miles and yet, the other day, someone using a competitor, with L.o.S of the cell tower lost signal in front of the building. Me, Still hade 5 bars even not having L.o.S on a tower that's 60Miles/100Km away.

    --
    Mod me up/Mod me down: I wont frown as I've no crown
  88. Holding it wrong by zenaida_valdez · · Score: 1

    You're holding it wrong. You have to grip it by the husk.

  89. I wonder: will this cause more skin cancer? by Anonymous Coward · · Score: 0

    I wonder: will this cause more skin cancer? Since you have direct contact.

  90. Body + antenna = lower signal by jhowarth · · Score: 1

    When I first found out about what the bands where I thought to myself... self.. thats going to totally kill your signal... Once upon a time I used to work for a wireless ISP and found that when putting up antennas.. if you touched it (ie.. wrapped your hand around an OMNI or put a few fingers on a YAGI you would literally kill the signal.. Sure am glad I don't early adopt. I still have another 1.5 years of my contract left on my 3G.. I'll wait and hope they don't f**k it up when I need it.

  91. About that iPhone 4 Reception Problem by catmistake · · Score: 2, Interesting

    By now you’ve all heard reports that the iPhone 4 has a “terrible design flaw” that makes it useless for calls once you pick it up. Well, ok, I’m exaggerating a bit but you’d be forgiven for thinking that with the way this story has spread like wild fire. Now, I don’t doubt that some people are having an issue with this, but I’m amazed at the way this story was reported and the way it was picked up by the mainstream news media. First of all, Gizmodo were pushing this big time on Thursday, along with any other story they could find to paint the iPhone in a bad light (including, surprise surprise, you drop it and it breaks). Big surprise. From there other blogs started picking up on it and then it reached the mainstream media. What amazes me about this is that, first of all, most of the people reviewing the phone never noticed an issue with it and that most reviewers had noticed improved reception.

    Secondly, as has already been pointed out, the same thing happens to existing phones. When Apple said this in their email they were set upon by bloggers for being dismissive of the “fatal design flaw” but they’re telling the truth. I tried it with my iPhone 3G and it does the exact same thing. Hold it in the bottom left corner and the signal drops. I’ve had my phone for over 2 years and I never noticed this issue until someone pointed it out and I tried to replicate it. But what I find really telling about the reporting on this is that virtually none of the mainstream media reports into this did any research or looked even remotely into the issue. They just reported on the Gizmodo story coupled with a few anecdotes from viewers or readers who were having reception issues. I’m not trying to down play the problems of those who are having problems, what I’m annoyed about is the complete and utter lack of perspective. For a start, a little bit of research would have found out that the Nexus one had the exact same issue when it was launched. But where was the outrage there? Where was the massive controversy about the Nexus being “flawed”? Why wasn’t this pushed as the main story by Gizmodo for several days? It certainly never reached the mainstream media, and yet according to the people experiencing the issue, it’s pretty much the same.

    The problem is now that regardless of the extent of the reception issue, it will forever be seen as the “design flaw” of the iPhone. Anyone who tries to point out that other phones do in fact experience this are immediately branded as fanboys. It’s amazing how people are so eager to buy any controversy that involves Apple that they loose all sense of reason or balance. It’s gotten so bad lately that I’ve almost given up blogging about Apple and the mac, two subjects close to my heart. It seems that people are only interested in expressing phoney outrage at some inconsequential thing Apple does and creating giant controversies out of insignificant issues (I’m not talking about the iPhone 4 reception issue here before people start giving out about that I’m saying it’s an insignificant issue – although for many people apparently it is). It’s amazing to me how there has developed this complete disconnect between the impression you get about Apple from reading technology sites and publications, and the reality on the ground. The tech press (particularly tech blogs*) has lately been overwhelmingly negative about the Cupertino company, and yet contrast that with hundreds of thousands of people queuing for an iPhone 4. We’re given the impression that the iPhone is a terrible platform for developers and that its atrocious policies mean developers are abandoning it in droves for Android, and yet contrast that with WWDC selling out in 8 days.

    I think the root of the problem, or at least part of it is the way a story spreads. It often starts on a blog when someone publishes their opinion on something

  92. I'm telling you you can hold it by SuperKendall · · Score: 1

    They're going to get returns in the UK at least as a phone which you cannot hold is clearly `not fit for the purpose intended` under the Sale Of Goods Act.

    Except mostly, you can hold it. I'm not sure how many people are actually affected by this, as I never would have even noticed without the stories - and as I said sometimes I can't even reproduce this if I try. In normal every day holding it's mostly not affected (for instance I've not had a dropped call because of this).

    And overall, even with occasional issues this brings up - overall, the reception is still a lot better than it was with the older phones. So most people will just see a net gain and call it good.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  93. The Real Reason Why. by Laserfuzz · · Score: 1

    Notice this problem only happens to some and not all users? Those affected are not going to able to join Jobs on the Arks when 2012 gets here!

  94. Actually it was predicted even before that... by Anonymous Coward · · Score: 0

    By a user on XDA.

    All you gota do is look at the iphone to know that style has overcome functionality nowadays.

      http://forum.xda-developers.com/showpost.php?p=6750027&postcount=9

  95. Re:Missed? Seriously? by NuShrike · · Score: 1

    Well that and probably waiting a few months for the reviews to come back about any serious bugs, as well as waiting for revised models to be released. First rush is always bad, even on new car models.

  96. As a Leftie all I can say is.... by RivenAleem · · Score: 1

    How'd you like Them Apples

  97. Re:The media need to call Apple out. by MachineShedFred · · Score: 1

    Thus giving Apple hundreds of millions of dollars worth of free media advertising, and selling far more devices than they would have otherwise.

    Great plan, idiot. This is why you aren't in charge of anything media-related.

    --
    Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
  98. Apple iPhone 4: Hold Different. by Kartu · · Score: 1
  99. That's easy to answer. by Benfea · · Score: 1

    Someone correct me if I'm wrong, but I believe that all the engineers who tested this were using a special case designed to make the iPhone 4 look like something else. While the primary purpose of the case was disguise, it would have also masked this problem from testing.

  100. While I agree with you in general... by Benfea · · Score: 1

    ...the truth is that neither Mac OS nor Windows would be half as good if not for BeOS. A lot of the technologies we now take for granted first appeared in a desktop OS with BeOS (e.g. journaled file system).

  101. Re:The media need to call Apple out. by Anonymous Coward · · Score: 0

    The two companies do strive to out-do each other, but even with Microsoft's recent (largely failed) expansion into the Portable Media Player market, there's very little direct competition between the two. Apple is a computer hardware company. Microsoft is a software company. MacOS is, at this point, too much of a *nix clone to be credited as a driving force in OS technology, and Microsoft is hardly responsible for extant PC hardware design.

    News-flash: We ARE using shit-tacular OSes.

    Besides which, if one or the other company was just to disappear, do we really think that Jobs or Gates/Ballmer wouldn't still find some other focus for their strong competitive streaks?