Countering a DMCA Takedown In the Magnet Wars
An anonymous reader writes "Zen Magnets, a maker of neodymium magnet toys, has been under assault by the much larger and better distributed Buckyballs, maker of a nearly identical toy. After Zen Magnets listed a couple of eBay auctions with a set of Buckyballs and a set of their own, asking customers to decide which was of higher quality, Buckyballs replied with a legal threat. Zen Magnets countered with an open video response, in which they presented the voicemail from Buckyballs and demonstrated their claims of quality through repeatable, factual tests, providing quantitative data to back up their assertions. Soon after, Buckyballs CEO Jake Bronstein got the video taken down from YouTube via a DMCA takedown, despite the fact that the only elements not made by Zen Magnets are the voicemail he left and some images of himself, which are low-resolution and publicly available online. Zen Magnets has decided to file a counter-takedown notice — not effective yet apparently, since the video is still marked as taken down." Slashdot's sister company ThinkGeek sells Buckyballs. No, we don't get kickbacks, but we totally should.
Update: 09/23 13:23 GMT by KD : Reader Coopjust (872796) points out one place where the disputed video has been mirrored.
Update: 09/23 13:23 GMT by KD : Reader Coopjust (872796) points out one place where the disputed video has been mirrored.
I think this is an abuse of the DMCA (some would argue that any use of it is abuse, but that's a different topic.) If they can back up their assertions with data and repeatable demonstrations, quit yer bitchin' and make a better product.
Living With a Nerd
News about an unfair DMCA takedown (don't worry, there are thousands of those) or free advertising for Zen Magnets? You decide.
Yet Another Tech Blog
(but so much more, including game and movie reviews)
http://yanteb.peasantoid.org
One of the specifically noted exception to American Trademark Fair Use is that you can use a competitor's name in an advertisement as a way of comparing your product with theirs. Since the whole point of trademarks is to inform customers about the source and quality of a product, the whole trademark infrastructure is geared toward benefiting the customer. So we want want companies to say "My brand X is better than brand Y!". Buckyballs, if Zen Magnets don't back down and this goes to court, have no case.
My postings are informational and does not constitute legal advice. Act on it at your risk.
YouTube is probably laughing right now... if anybody human actually saw it so soon.
Not the way it should be, of course... a counter-takedown notice is basically legal notice that you, the uploader, take full legal responsibility for the content, and they must IMMEDIATELY restore it – and they face full legal responsibility of any losses you incur if they do not!
(Personally I’d love to see the outcome of a lawsuit to try to recoup damages from YouTube after a counter-takedown notice was ignored. Granted they have other stuff in their TOS that pretty much makes them not liable for anything, but if they explicitly took something down because of the DMCA, shouldn’t they be liable under its terms?)
Alexander Peter Kristopeit bought his basement from his mommy for one dollar.
Is it possible to sue someone for this kind of abuse? I know that if Zen Magnets were infringing and filed a counter notice that Zen Magnets could be sued. What about this situation? Is there any legal remedy for abusing DCMA? Is the DCMA silent on this kind of thing?
One last thing: Sometimes I wonder; "Is that someone's signature? Or do they type that at the end of each post?"
I was planning this week to buy some bucky balls for a friend, guess I won't now.
Here's a mirror of the video.
Zen's delay is most likely due to the fact that they're consulting a lawyer to make sure things are done by the book and they're legally in the clear (and don't damage any possibility of suing Buckyballs for committing perjury on the DMCA notice).
This is what they've last said on the matter on reddit:
the most interesting thing is that they don't actually work, because the force they exert on something is always perpendicular to the direction of motion of that something.
new sig
I have been a customer of ThinkGeek for a long while... and I hope that they really show where their values are and DROP BuckyBalls as product. I've always believed that they took more notice of this type of stuff and tried to stock items that didn't participate in this type of corporate asshattery. I hope I don't get proved wrong...
This is news. However, Buckyballs is certainly giving Zen Magnets lots of free advertising by making it newsworthy. I can only assume after watching the video that the people making their PR decisions are just that dense.
One last thing: Sometimes I wonder; "Is that someone's signature? Or do they type that at the end of each post?"
Slashdot's sister company ThinkGeek sells Buckyballs. No, we don't get kickbacks, but we totally should.
Perhaps your sister company should stop selling the products of a known DMCA abuser?
There is a war going on for your mind.
Can cause serious problems if swallowed. Do not give to kids under the age of 12, and keep them away from pets. Call poison control if more than 1 magnet is swallowed.
We have a situation here.
Apparently now the makers of Ben Wa Balls ( http://en.wikipedia.org/wiki/Ben_Wa_balls/ ) have gotten wind of this fracas and have filed their own injunction
http://www.reddit.com/r/reddit.com/comments/dhi9b/zen_magnets_buckyballs_also_the_buckyballs_guy_is/
I will buy the Zen magnets instead. Screw the Buckyballs people for being such dicks.
So, where are the mirrors? Who has copies of the video?
Haven't we always thought that the Internet treats censorship as damage and routes around it? Well, where is the backup route?
Hm, maybe all this centralized infrastructure in a few big providers does have some drawbacks after all...
Assorted stuff I do sometimes: Lemuria.org
Does the DMCA offer any immunity to civil lawsuits for damages resulting from a [false/abusive] DMCA takedown notice?
Per Title 17, United States Code, section 512, the service provider (e.g. YouTube) is immune to liability for the required two-week downtime after receipt of the counter-notification (512(g)(1)). But the complaining copyright owner is not immune (Lenz v. Universal).
...isn't there a period wherein Youtube's allowed to decided whether to put the content back up or not?
It is by my will alone my thoughts acquire motion; it is by the juice of the coffee bean that the thoughts acquire speed
My opinion: back of the hand. Respect it.
Living With a Nerd
Big Bucks No Whammies!!
Yeah, now I'm sorta sad that I bought a bunch of Buckyballs, but I'll happily switch brands for my next batch.
My blog: http://www.seebs.net/log/ --- My iPhone/iPad app: http://www.seebs.net/seebsfrac/
does Zen or Bucky have their _own_ smelting and chrome plating facilities ? just for magnets ? are they mining the ore ?
lol a pair of middlemen resellers squabbling about who has the best dealer
Obvious way to prove damages: every dollar the Buckyballs company made should have gone to ZenMagnets. That is the damages. After all,
a) this is what the *AA use to work out losses
b) in a free market, the rational choice would be the superior product, therefore any sales must be from unfair manipulation and the DMCA takedown enabled it.
While some people argue over toys, there is a real life macro economic crisis brewing over some of the metals used in these toys..and in advanced tech useful products, the important stuff we all use. China is blocking the transfer of rare earth metals to Japan in a dispute over ocean territory and fishing rights, etc. More of a big dick contest with japan, and therefore the rest of the world, and I tell you, China will win that contest. At this minute, they are denying it is happening, but that seems to be spin. They made their point that even the threat of blocking these materials would cause severe economic harm to their competitors.
I don't wanna talk to a scientist!
I always love when they through in language like "knowingly", because, I'm no lawyer, but isn't it pretty hard to prove that someone 'knowingly' misrepresented. If they just say, "We didn't know", how do you counter that? The only way I can think of is if you happen to get lucky and find an email or other record of a private conversation between company employees where they essentially admit it.
Also, to what extent can lawyers "shield" their clients? I.e. if a Client goes to their lawyer, and the lawyer tells them "yeah, that's infringing", even though it isn't, does the law hold the lawyer liable? I mean, if you acted on advice of your attorney, can you claim you didn't know you were making a misrepresentation (after all, your lawyer told you so, it's just your lawyer was wrong)? Is there anything to stop corrupt little deals where lawyers tell their clients what they want to hear, so that the client can act on advice of their attorney, and because the attorney doesn't face any penalties, it's all sort of 'legal'?
I recently purchased 4 sets of BuckyBalls when they were recently on woot. I'm pretty pissed that I did now and want to show my support to Zen Magnets and buy a set of theirs. They seem to have much better quality from everything I have read and seen, and can attest to BuckyBalls "flakes" now coming off in my hand after using the magnets for about 2 weeks.
From what I have heard, this company BuckyBalls made about $500,000 in sales from the woot sale (woot actually bought more from BuckyBalls on the day of the sale because demand was so strong), and $250,000 in sales on the day Google changed its logo to honor the Buckyball. Seems they may have grown too big for their britches and feel a sense of entitlement now.
If I can not smoke in heaven, then I shall not go. -- Mark Twain
You can always repost a voicemail. US law only mandates that both parties are aware that the content of the phone call is being recorded. Leaving a voicemail implies knowledge that your voice is being recorded, thus there is no issue there. The picture can be more complicated as far as copyright, as just because it's available online doesn't make it fair game.
The more important issue is the fact that the DMCA is unbelievably flawed, and this points out a perfect case. If I use the DMCA to demand a video be removed and you don't do so in a timely manner, I sue you. If I use the DMCA to demand the video be re-posted and you don't do so in a timely manner, I sue you. However there is no severe penalty for misuse of the DMCA. Thus the reason for all the automated DMCA takedown notices - there's no consequences if you get a few wrong. The only ones getting unconditionally screwed in this case are the hosting sites, which is absurd.
For the love of your particular deity, will someone hold the companies who abuse our laws responsible for something?
They are using DMCA because they know they cant patent spherical magnets.
I didnt even know about Zen Magnets until buckyballs filed their DMCA notice.
Maybe it should be called a Definitely Massive Competitor Ad
LOL, After watching the response Zen Magnets vs Buckyballs Comparison Video, Zen Magnets seems far superior to BuckyBalls.
Not because of product quality, though that seems significantly superior, but because they seem to be way more in tune with the nerd culture. Buckyballs should be ashamed of themselves for issuing a DMCA takedown notice. No geek/nerd would stoop so low.
In comparison, Zen Magnets seems to be kicking it nerdcore, which is how I roll.
ThinkGeek, you need to drop Buckyballs and pick up Zen Magnets. You gotta protect your nerd points, and getting behind a DMCA abuser, and a company which doesn't seem to understand the geek culture, is not cool. Drop Buckyballs, pick up Zen Magnets!
This is my footer. There are many like it, but this one is mine.
...and some images of himself, which are low-resolution and publicly available online.
Just because it's low resolution and just because it's available online does not necessarily mean you have the legal right to use an image.
google.com/search?hl=en&source=hp&q=bush%2Bcheney%2Bwolfowitz%2Brumsfeld%2Bwmd%2Boil%2Bblair%2Bobama%2Bweather%2Bauthors
Because it "trains" us to be passive consumers of media on the internet.
As a result, we'll see more and more, that the internet is going to be controlled by a few big companies, and it will be become TV all over again, where THEY decide what we get to watch, what we get to read, and everything else will be censored, unaccessible, and when "pirates" even try to post their own material (remember when "pirate" radio was about broadcasting? Amazing how big media uses that word for *everything*...), they will be taken down, usually with cops bursting through their door to confiscate their illegal servers.
You think I'm crazy, but trust me, in 20 years, this won't seem so far fetched.
If telephones are outlawed, then only outlaws will have telephones.
Damn, last month I bought Bucky Balls on Woot. Not only are they still, apparently, in the mail, but now I'm coveting some Zen Magnets. Great advertising, Zen! You might make yourself a sale, if these damn Bucky Balls never show up.
...I was going to buy some of the Buckyballs product when they arrived at the local game store next to my job. After this I think i'll give my business to the Zen folks.
K
--- I was far from home, and the spell of the Eastern sea was upon me. -Lovecraft-
Hey Buckyballs...ever hear about the Streisand effect? Someone here in the office has a set of buckyballs and I thought they were pretty cool. I was thinking about picking up a set sometime. I've never heard of Zen Magnets before today. Now that I watched the video you had taken down, I'm thinking maybe Zen Magnets would be the better purchase. Thanks for helping me open my eyes to your competition.
Definitely a bad PR move.
My opinion, this AC is the dirt in the douche bottle that made the lady just throw the bottle away and do without the douche.
"Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
In the interest of peer-reviewed science, I was inspired to test my coworker's Bucky Balls using the Rigid Stick Test. When we made the rigid stick, it was much straighter than the one shown in the video. Then, when we pushed it over a ledge, it stood up to 27 balls. The video showed 24 for Bucky Balls and 25 for Zen Magnets, so I would say that the test would need repetition and graphing, like they did for the ball diameters.
Still, I loved the video and I thought it was wonderful tongue-in-cheek advertising. It makes me want some Zen Magnets.
Sounds to me like they're contentious people who can't bring themselves to write HTML improperly. .... Then again they are engaged in a bout of negative advertising.
May the Maths Be with you!
I hope your kids aren't young. Small and very powerful magnets can cause havoc in the intestines if swallowed.
Well, you should want to! They're interesting... all sciency and stuff.
~ Pop
The American Dream has too much grinding and the leveling makes no sense. -GameboyRMH (1153867)
ready annnnnnnd.... STOP!
"Freedom in the USA is not the ability to do what you want. It is the ability to stop others from doing what THEY want"
$5000 and a spin!!
-- Give me ambiguity or give me something else!
That's a good point for others to see. In my case they're older children. Thanks.
But isn't perjury a criminal beef rather than a civil one? Can you sue someone for perjury?
I don't know. Please tell me.
If you're expecting law enforcement to give a crap about a DMCA takedown perjury case with one fairly small guy against a really small guy, I think you shouldn't hold your breath. Prosecutors and judges won't understand why it should be important and wont want to waste time on it.
I disagree. Renewable energy == doubleplusgood
And telling people to use Firefox/Chrome because IE5,6,7,8 rarely display pages correctly is not self-righteous. It's +1 Informative (also factual).
As for not writing HTML correctly? False. It's IE that doesn't *interpret* HTML correctly that is plusungood.
"I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
I was all ready to buy, but their online store claims to be out of stock.
Paul Gillingwater
MBA, CISSP, CISM
Thinkgeek is slashdot's sister company... so tell me slashdot, is she hot?
it's a kind of magic, in fact i've developed a machine that harnesses magnets and the earth's gravity to produce free unlimited energy.
I find it interesting that Zen Magnets are currently out of stock. I'm sure that it's easier to keep production quality high when dealing with smaller production runs, so maybe BuckyBalls' QC is slipping as they try to keep up with their larger market share?
Y'all M*f*r's lying, and getting me pissed.
If you want a good blender, go to a restaurant supply place, not a department store. My Waring is built like a tank, with a solid metal base and a big toggle switch for the two speeds.
I'm pretty sure I've read that buying a new refrigerator every N years pays for itself in energy efficiency, which leads me to question whether it's even a good idea to keep an appliance for 20+ years. Advances in materials, components and engineering can make appliances that use less power, water, refrigerant, etc.
We replaced a 10 year old dishwasher a few years ago and I was pretty amazed at how well it works. It has a water cleanliness sensor that monitors wash water for particulates and it has a noticably shorter wash cycle when the dishes aren't very dirty, thus saving water, electricity and natural gas (hot water input).
My parents had an all-steel window fan, that lasted the entire 20 years of me growing up. Buying a similar window fan today, if you can find one, would easily cost $60 to $100. On the other hand, I can buy an all-plastic fan at the local discount store for $10.
Even if I have to replace my fan every 2 years, the $10 fan is the same cost of ownership as buying a $100 fan that lasts 20 years. Meanwhile, the plastic fan is easier to carry around, causes less injury, quieter, and uses less electricity. Plus, it is so cheap, you can often pick up a discarded $10 fan for free at the end of the season.
The plastic fan has many advantages, and at a lower cost of initial purchase, is affordable to more people. That is why cheap crap often wins out over expensive, high-quality stuff.
Please pull together some links and create a submission on this topic. It will effect /.'ers in a myriad of ways, we need to keep informed on it. kthxbye
the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff
From their site:
"...And may have health benefits."
Don't buy from places the peddle woo. There is no health benefits from magnets until you get to huge levels of power. Nothing in you is magnetic...unless is was added later.
The Kruger Dunning explains most post on
You should be grateful that they’re not self-righteous pricks who simply and flatly refuse to serve their carefully-written HTML to browsers that can’t display it properly!
Alexander Peter Kristopeit bought his basement from his mommy for one dollar.
Well, I succeeded. I got you modded down by flaming you into responding. Eat loss of karma, douche user!
n/t.
Alexander Peter Kristopeit bought his basement from his mommy for one dollar.
Replying just to taunt you and because I have karma to burn. You’re an idiot.
And I’m not even the guy you were arguing with.
Alexander Peter Kristopeit bought his basement from his mommy for one dollar.
Moderators, please mod parent down. He basically wants to be modded down. Amen.
More evidence that the DMCA should be done away with.
So, who can I fire my low orbit ion cannon at?
Just bought a new quantum computer, but I'm uncertain how it works.
False DMCAs are subject to lawsuit (can be). Far as I can tell that Buckyballs has just done that with there DMCA notice on youtube.
I guess somebody might be hearing from some lawyers soon in regarding this DMCA takedown notice, and then I don't mean Zen Magnets.
I don't know if you'd call it "negative" advertising. From what I understand here, they did some sort of comparison about quality. Presenting facts is fine: if your competitor is not as good, then fine. They highlight that their quality is higher and say why. Now, if your competitor calls you to bitch; throws a chair at you; makes threats; and then makes improper use of the legal process; then what are you to do? ... wave your hand, point at them, then whistle and walk away. Why not?
Negative advertising occurs when you start pointing out every little thing your competitors do wrong, and maybe roll in some irrelevant flaming while you're at it. If you stop there, that's negative advertising: Buy my stuff because his stuff sucks. Does your stuff not suck? No comment? Well shit, why SHOULD I buy your stuff?
I have no problem with people highlighting either why their products and services are better (by highlighting their competitors' flaws, if relevant) or highlighting their competitor's bad behavior. I don't want to do business with a corporation that behaves like the RIAA, because holy shit this is like having a lion wandering loose on our campus. Do they actually have quality of work and clients' best interests in mind? Or do they just want a pat on the back and a sack of money and that's good enough, our problem if we don't figure out that their work is shitty? Worse, will they leverage anything they can against us in a way that feels strangely like extortion when the law allows them to play dirty games?
On the other hand, given price versus quality versus purpose, the improved quality may not matter. I'm sure I could make a better product than Zen Magnets; but would it really matter? Are they down to 200nm tolerance, and does 195nm really make a difference if I pull out a competing product with 5nm tolerance? I seriously doubt it. But if we're talking millimeter-scale with a toy like this, 0.5mm diameter differences would probably bug me; I've used both 0.5mm and 0.7mm (and 1.0mm!) pencil graphite, and I prefer 0.5mm to 0.7mm. 0.2mm is perceptible; tolerances around 0.1mm or 0.05mm would make a much better toy than 0.2mm or 0.5mm, especially when you start piling little metal balls up into sheets and structures.
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The Zen Magnets guy would have made a much better point if he hadn't been such a douchebag in the video.
And you sound like an anti-environmentalist IE fanboy with no HTML experience.
Yay Zen Magnets for running their server on renewable power and pissing off IE fanboys!
"When information is power, privacy is freedom" - Jah-Wren Ryel
while my initial reaction, too, was "sue the bastards", why not just direct our nerd dollars toward ZenMagnets?
I emailed thinkGeek through their website:
http://www.thinkgeek.com/brain/custserv/gethelp.cgi
Here is my email to thinkGeek:
"[homer]Hello NASA, how come I can't get no tang?! Errr, I mean how come I can't get no Zen Magnets on your website? It's been 4.5 hours since the BuckyBalls / ZenMagnets DMCA takedown notice debacle hit /. -- why no Zen yet? :-)
Seriously, if you've not yet watched the video linked below, you should. The idiocy and the snot-nosed sense of entitlement demonstrated by the takedown-notice-issuing CEO of Buckyballs is as appalling as his actions. DMCA abuse has no place in the nerd community (or anywhere for that matter). Let the nerds decide who they want to support -- and what better website through which to do that than thinkGeek? Thank you for your attention to this matter. /emailToThinkGeek
http://www.youtube.com/watch?v=S7Tka4NUmUo "
REMEMBER: the Zen guy asked that people not bombard the buckyball CEO with hate mail. Abiding by his request would allow a small company (run by a true nerd, no less) to fluorish by raking in our nerd-earned dollars, all the while doing it with class, honesty and (what appears to be) a superior product.
FWIW, I have nothing to do Zen or Buckball, nor do I own either of their products. I'm just beyond all friggin belief disgusted with the conduct of this Jake guy. And to think, buckyballs *were* on my thinkGeek wish list.
-- /.Lurker
How foolish of these two companies; the market is plenty large enough for them both to sell items that will kill and injure children and pets for decades to come! And at the end of the day, isn't that what's really important?
haha, I like how you use this one article to dictate your decision without looking into Zen magnets business behavior.
But hey, a site you visit said company a is behaving poorly, so go ahead and company b is without any problems.
The Kruger Dunning explains most post on
...I'm going to place my order for Zen Magnets as soon as they're back in stock. Must resist the temptation to send Jake Bronstein a nasty email. Sue because you make an inferior product? Here's a quarter, Jake. Go buy a clue.
Seems to me there are plenty of good ones out there, if you are willing to pay. Get a consumer reports subscription (they are only like $5 for one month), talk to people you know, etc. LG in particular seems to have a low amount of problems, as does Electrolux. They also build many of the washers and dryers for other companies (LG is building most Kenmores these days).
As for power problems, that is NOT a problem with the unit, that is a problem with your lines. If damaging surges are coming down the lines, you need to suppress them. Do you get mad that a computer not plugged in to a suppressor gets hurt? Then why anything else. If your area has surge problems, fix it. You can get regular plug suppressors, you can get hard wire in line suppressors, you can get whole house, at the panel suppressors. If your power is the problem fix that, don't whine that appliances should not have computers.
Also, being someone who owns/owned a number of 20+ year appliances let me tell you that this idea that they are perfectly reliable is crap. I had to fix my damn dryer multiple times, and it never did a good job drying. My washing machine I just discovered was leaking all over the place (which is why I know about LG washers and dryers as I now own some). Maybe sometimes you get lucky and there are never any problems, but that doesn't mean it is universally that way.
Finally as for stuff that lasts 20 years that is current, well nobody can really tell you that, can they? I lack the magic crystal ball to see the future and if I had it, I'd make better use of it than appliance recommendations. So nobody can guarantee that you get something that lasts forever. What you can do:
1) Do research in to what is recommended by experts, and what has the best track record. Currently LG seems to have the least issues.
2) Spend more rather than less. When something is made bottom dollar, all components need to be as cheap as possible. When it costs more, more expensive components can be used. A $200 washer is going to use the cheapest motor they can get. A $600 one can afford a better motor.
3) Look for ones that have features that help prevent problems. For example in front load washers, get one that has a filter in front of the pump to catch lint, coins, and so on from getting in and damaging it.
4) Take care of your equipment. Read the manual and do the upkeep recommended (like cleaning said pump filter often). Don't just ignore it.
If I were to recommend something, it'd be LG. When it was my money, that's what I bought. They seem well built, their reliability record is good and I like the features. I can't tell you how they'll hold up because I haven't had them for 20 years. Ask me then... But of course it'll be different models on sale at that point.
both are made at the same chinese sweat^H^H^H^H^H company.
The Kruger Dunning explains most post on
I call the apparent decline in product quality the 'WalMart Effect.' WalMart sells cheaply made things at a low price so a lot of the market has to respond with cheaper products to remain competitive. You eventually end up with a situation where you can't buy quality items without having to look extra hard for them.
It would be interesting do some comparison shopping, looking at similarly priced products in different stores and comparing them to similar products of different quality. It would be even more interesting to see how product quality has changed over the years, on a quantitative basis. While anecdotal examples are fun, hard, quantitative numbers might reveal some trends that could prove or disprove the 'WalMart Effect'.
How can you need karma with over 500 +5s since they started the achievements page? jesus, that's twice as many as I have and my karma seems to be bulletproof (or I wouldn't be posting this offtopic comment).
Speaking of which, I'm checking both "no bonus" buttons but they don't seem to work, so someone please mod me down. Thx.
Free Martian Whores!
One solution to this is simple; do you feel buckeyballs (which is a very loose trademark considering the name has been around more than 20 years) is abusing the DMCA and being anticompetitive? If so, then go to http://zenmagnets.com/ and buy a small set of magnets (which are cool by the way). I did! Support the little guy and vote with the dollars you spend! Tell your friends on Facebook about the cool magnets you just bought and that they should buy some too! Let word of mouth get around. Let your actions be the PR and send the message to buckeyballs.
Hey slashdot, tell ThinkGeek to carry ZenMagnets and drop buckeyballs instead.
The truth is usually just an excuse for lack of imagination.
I bought a magnet set from zenmagnets.com in April, and I love them. They're every bit as advertised, and delivery to Europe was only a little over a week. I can't attest to the quality of the BuckyBalls product, but what I can do is compare the companies' attitudes. We've just read what the BuckyBalls execs are like. As a contrast, here's the confirmation email I got from Zen Magnets after my purchase.
HOORAY! I'm pleased to announce that your order ( #xxx ) has been processed and is now complete.
Please rest assured that we hold great urgency to each and every shipment. We promise your order will be out of our door within 24 hours of receiving this email. Unless you selected a shipping service with tracking, there will not be an additional email.
After a rigorous 4 step process of verifying the quality and consistency of each and every magnet, we donned silk gloves and placed it into a sacred padded envelope made of magic and lined with Unicorn fur, sealed the envelope with an adhesive made from strands of Gypsy hair, and wrapped the whole thing in a snazzy looking faux gold leaf paper, with elm leaf inlay from Costco. Unfortunately, by the time it gets to you, all of that fancy stuff will likely have been picked clean by the greedy postal service employees. Please don't be surprised to see just a plain padded envelope.
Now which company would you rather do business with?
CJ
Ah, arrogance and stupidity, all in the same package. How efficient of you. -- Londo Mollari
That IE 6,7,8 rarely displays pages correctly is not entirely accurate. Designers already code for the worst common denominator. If a web site doesn't display correctly in IE6 and a significant portion of their users *have* IE6, then that's a failure on the part of the designer. It's a terrible burden for the poor designers (myself included) but there's no need to strongarm the computer illiterate into an upgrade just so we can have the eye candy we want.
This entire thread has been filled with rants about companies abusing the DMCA and lousy quality and the walmart-effect etc etc. But HERE we have an ACTUAL real customer who is upset. He is upset and wants to force action! He has dollars in his pocket. Dollars another company wants. WILL he withhold them unless they stop doing business with this DMCA abuser and maker of shoddy products?
Yes, when pigs fly, the devil goes to work on a snowplough and cheerleaders chase slashdotters with demands for sex.
We all do it (no, not chase slashdotters demanding sex), blow high and mighty about how we want quality products and ethical products and then forget all about it when it is time to go shopping and hand over our hard earned money.
And the companies know this. Oh, MickyTheIdiot (his own nick, not me ridiculing him) might not buy buckyballs from Thinkgeek today, maybe not even next week, but he will buy from Thinkgeek again, maybe even buckyballs. Just give it a little bit of time. So the company does nothing, doesn't take a stand out of fear of losing its customers because it won't loose any.
Be 100% honest with yourself, how often have you made a stand in your entire life that actually caused you the slightest bit of inconvenience. Anyone living near a BP station stopped pumping there? Anyone take any effort not to buy bio-engineered food or avoid patented crops? How about refusing to use any oil obtained through the war your think was started for it?
Did you cancel your bank account to protest the bail outs?
No... we are the slaves of the companies because we choose to be so. It was easier. But you are allowed to huff and puff on the internet. They know that it will only be a matter of time before you donate your wages again. Christmas shopping is coming up after all.
Now if you excuse me, I must go out and consume.
MMO Quests are like orgasms:
You may solo them, I prefer them in a group.
I have the right to my opinion, and my opinion is that you have no right to your opinion.
Global warming and other natural disasters are a direct effect of the shrinking number of pirates - Gospel of the FSM
Two drums and a symbol fall out a window. Ba-dum-CHH!
I don't believe in time. It's a grand conspiracy designed to sell watches.
I have a half-dozen schematics for perpetual motion machines that prove otherwise.
I don't believe in time. It's a grand conspiracy designed to sell watches.
"There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who consider price only are this man's lawful prey."
John Ruskin
The companies are arguing about WHOSE BALLS ARE BETTER!!
C'mon, stay focused!!
the most interesting thing is that they don't actually work, because the force they exert on something is always perpendicular to the direction of motion of that something.
Except when they're moving something toward or away from them.
Stop! Dremel time!
yes, the good old gradients. to tell you the truth, I never seriously went through the theory behind "nail is attracted by magnet". I probably should at some point.
new sig
I know it's a civil and not a criminal matter, but there seems to be no downside to making constant accusations and DMCA claims about anything you don't like. You can get anything taken down in minutes with a form letter, yet it takes days or months to get it put back up after expensive legal fights. This system is fucked up.
A hook nosed kike being aggressively litigious and boorish? Stop the presses!
What's that flash at about 6:32 or 6:33? Subliminal messages!
I cried real tears when Li Mu Bai died.
Aren't we talking about buckminsterfullerene?
The Buckyballs CEO is an both a complete asshole but also completely ignorant of the law in terms of IP and libel/slander.
To imagine something similar to the stupidity of the Buckyballs side, imagine that Tektronix came out with a product that competed with HP/Agilent, say an oscilloscope: then imagine HP/Agilent pulling a stunt like this even though the testing clearly shows the Zen product claims are accurate. When a company is incapable of competing on merits they resort to legal threats like Buckyballs resorts to. It's also a sign of a company that's overreached and is in imminent decline.
Frankly, since this is apparently not the first time the Buckyballs CEO has tried to compensate for his lacking manhood these kinds of legal threats, Zen probably just received, courtesy of Buckyballs' CEO himself, all the evidence they need for a open-and-shut countersuit for restraint of trade and copyright violations (false filing of a DMCA takedown notice).
Basically the Buckyballs CEO apparently doesn't know enough about marketing and selling products to understand the nature of the business and what is and is not acceptable behavior. If some prick pull this kind stunt with my company (I'm a co-founder), I'd make some quick work of eliminating both company and CEO from the economic landscape of the USA.