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Open Source More Expensive Says MS Report

doperative writes "Much conventional wisdom about programs written by volunteers is wrong. The authors took money for research from Microsoft, long the archenemy of the open-source movement — although they assure readers that the funds came with no strings attached. Free programs are not always cheaper. To be sure, the upfront cost of proprietary software is higher (although open-source programs are not always free). But companies that use such programs spend more on such things as learning to use them and making them work with other software"

465 comments

  1. My psychic prediction by elrous0 · · Score: 3, Insightful

    I predict that this report will be met with much skepticism on /.

    I also predict that I will make the argument that open source really *isn't* always all it's cracked up to be--and be shouted down by many, many voices

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:My psychic prediction by Svartalf · · Score: 1, Flamebait

      I will also predict that it'll be shown that Closed Source isn't much better in that regard...

      Besides, anything that was bought and paid for by Microsoft has been shown to be stilted in their favor from start to finish. Special cases, that sort of thing. If you believe anything they've bankrolled as good information in your best interests you get what you deserve.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    2. Re:My psychic prediction by __aaelyr464 · · Score: 0, Flamebait

      I predict that by supporting you, I will also get modded down to oblivion. I also believe that the vast majority of /. readers will not even RTFA and just immediately post shouting angrily about how the report was fixed by Microsoft, and has no credibility.

      Also, I support you.

      /flamehaton

    3. Re:My psychic prediction by epiphani · · Score: 5, Insightful

      The argument is valid for certain cases. That said, the large majority of work I do has the same operational cost regardless of where we get the software. We still have to learn how it works, and integrate it into the system we're deploying.

      A proprietary solution has merit if you don't have technical people and you depend on an external company. Take whatever solution they provide.

      But out in the technology world proper, these things cost more upfront and probably take just as much work to integrate.

      --
      .
    4. Re:My psychic prediction by Jawnn · · Score: 4, Funny

      I predict that this report will be met with much skepticism on /.

      I also predict that I will make the argument that open source really *isn't* always all it's cracked up to be--and be shouted down by many, many voices

      You'd have to, you know, actually make such an argument first. We don't always have time for shouting down non-existent arguments, only bad ones. The world awaits.

    5. Re:My psychic prediction by betterunixthanunix · · Score: 1, Insightful
      I will predict that:
      1. Time spent learning how to use a different software system is a one-time cost
      2. Open source software can be good or bad, just like software developed any other way
      3. People who "don't get it" will be screaming about how great or terrible open source software is
      4. People who follow the free software philosophy (like me) will smugly laugh at it all
      --
      Palm trees and 8
    6. Re:My psychic prediction by tysonedwards · · Score: 1

      I don't think that anyone truly believes that any one piece of data can't be presented to show two distinctly different, and opposing viewpoints.

      --
      Thirty four characters live here.
    7. Re:My psychic prediction by MightyMartian · · Score: 4, Insightful

      Is there some particular reason you trust any statement on open source that comes from Microsoft, considering it's long track record of animosity?

      At any rate, it depends on the software in question, much like proprietary closed source software. In some cases with some products one side has an advantage, and in some cases the other side has an advantage. Working in a world where I deal with both closed source software (Windows+AD+Exchange) and open source software (LAMP servers, Samba) I have to say that there are aspects of both that cause me grief, and aspects of both that work well. At the end of the day, my level of competence is sufficient that issues of long-term licensing costs, particularly as far as upgrading to new versions goes, that in some areas open source clearly wins the day. However, in other regards, Active Directory, particular as far as Group Policies goes, does indeed have a clear management advantage that cannot easily be duplicated in open source. So I'd say, at the end of the day, large generalized statements like "open source more expensive" is clearly an invalid statement.

      And I'll return to the fact that Microsoft paid for this. Microsoft's long history in regards to open source means I pretty much ignore anything Redmond or its mouthpieces have to say on it. I wouldn't ask a Microsoft rep or anyone given a nickel by Microsoft about the costs of software.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    8. Re:My psychic prediction by mark72005 · · Score: 1

      There are some legitimate concerns with open source, like the skillsets of the people you already have in house, making it work with other applications you are dependent upon, and what the support methodology looks like.

      I think the general climate of /. is usually that there are zero disadvantages to open source, that it's advantageous in every way, and if your firm does not find this it's because your firm is peopled by idiots.

      Of course Microsoft cannot be trusted to present a fair comparison between the two. But there are kernels of truth here and there.

    9. Re:My psychic prediction by _Sprocket_ · · Score: 1

      So what you're saying is that instead of making that good argument that you imply you have, you're just going to jump right to being a self-stylized martyr for truth. I predict you won't be the last to do this (which is cheating - this behavior always shows up in any OSS TCO thread).

    10. Re:My psychic prediction by tomknight · · Score: 1
      And I predict the standard knee-jerk reactions of people who don't bother to RTFA. In all honesty though, the article's not much good anyway. The book certainly does tempt me, particularly having read a couple of endorsements ( http://mitpress.mit.edu/9780262014632 ):

      "For anyone who thought the open source movement was a passing fancy, this is the book to read. Written by two experts in innovation and patent policy, it presents important evidence on the scope and complexity of how firms and public authorities have embraced open source software. The reader will learn which nations and which types of firms use open source most heavily, and may be surprised at the extent to which open source code is blended with code and products that are kept proprietary. The authors provide a rich foundation for yet another wave of thinking on the subject."
      —Suzanne Scotchmer, University of California, Berkeley, author of Innovation and Incentives

      “Unlike much of the writing on open source versus proprietary software, this book offers factual evidence, careful analysis, and evenhanded discussion, while avoiding unsupported opinions, hyperbole, and exaggeration. Everyone who is concerned with open source will want to read this book.”
      —Hal Varian, Chief Economist at Google

      These people aren't idiots, and neither are they MS fanatics.

      Try an open mind, maybe....?

      --
      Oh arse
    11. Re:My psychic prediction by i.r.id10t · · Score: 4, Insightful

      Even if monetary costs are equal, F/OSS stuff may be a better business decision for the community.

      Example - A college can pay $75k per year for an Angel or Blackboard license, and host it locally (or contract the hosting out to Angel/BB). Or, they can adopt a F/OSS solution like Sakai, and instead of paying $75k/yr to a corporation outside of the area they can pay $75k/yr for a programmer to maintain and enhance Sakai for their needs. Dollar costs are the same. However, by hiring the programmer, that improves the local economy and keeps that money local, as opposed to sending it out of area/out of state/etc.

      --
      Don't blame me, I voted for Kodos
    12. Re:My psychic prediction by MoonBuggy · · Score: 2

      One could argue that MS funding really was provided with no strings, on the basis that MS are so confident in their superiority that they just want hard data to support that assumption. Not necessarily saying I agree, but it's a viable reason for why they would fund the study but actually want it to be valid and impartial.

      In any case, most of the discussion here will be based on the summary as given context by the headline, which is very misleading.

      What the research actually concluded was that the total cost of ownership can vary, sometimes open source is cheaper overall, but sometimes zero cost up-front is more than offset by training and support. They also point out that closed source software should be required to support open formats in order to prevent abuse of a dominant market position. Basically, exactly what any sensible open source advocate has been saying for years.

      My one objection to most similar studies (although TFA doesn't say whether it's applicable here) is that switching from, say, MS Office 2003 to 2007 (a major interface change) is considered to take little or no training (a reasonable assumption for staff with moderate computer-literacy) but switching to OpenOffice is projected to incur significant retraining expenses (as well as the far more understandable costs of changing file formats and so on).

    13. Re:My psychic prediction by masterwit · · Score: 1

      Well I would say you are mostly correct, however I will say that I agree with this premise of this report and therefore will reply to your comment :)

      I do not have much experience in the field, so people may argue the finer points, but for many large scale implementations of software at a corporate level, free is not always better. This is not an example of where I worked, but lets take a company like Siemens, who provides the Teamcenter software. Now pair that with Boeing... (to my knowledge) they use this implementation in their drafting software. This Teamcenter implementation is not used at a single company however, so Siemens benefits from the fact it has multiple clients across the nation under this framework. Being able to mold the software to an individual company's need and benefit from the scalability / profitability of multiple clients... well here is an example of where "free" software I believe would suffer not being able to support the specific needs of each client.

      On the same note, there are many instances that I really do not have time to discuss at the moment where free software in a business, assuming the free licensing is considered a negligible / really-small risk, can be of greater benefit. (Think Apache and those who work with XML as just one example)

      Either way the Economist article talks of this sort of thing on a (better) broader sense... well, the Economist is awesome. What was that Slashdot poll about paying for subscriptions... yeah the Economist still persuades me from the quality of their articles that my money is well spent there.

      --
      We should start a new Slashdot and return control to the geeks. It actually wouldn't be that hard to get some users to
    14. Re:My psychic prediction by Anonymous Coward · · Score: 0

      I predict that relatively few people will care about this article enough to read it, and the same goes for posting comments to this story.

      10-15 years ago, Slashdot would have been in an uproar over this. These days, Microsoft is like the black knight in monty python and the holy grail. It has no arms or legs, and will soon bleed out (and everybody knows it), but talks as if it has something to be confident about.

      The future is between Google and Apple, on ARM chips. Microsoft and Intel had their day. I suspect that this will be a "nothing to see here" type of article. Let's see.

    15. Re:My psychic prediction by Ephemeriis · · Score: 1

      I predict that this report will be met with much skepticism on /.

      Of course it will. And it should be. Microsoft has a long history of animosity towards open source software. That doesn't mean that they can't fund a genuinely objective study... But there's a good chance that things are going to be biased.

      I also predict that I will make the argument that open source really *isn't* always all it's cracked up to be

      Software is a tool. Nothing more or less. You need to use the right tool for the job. Sometimes the best tool is open source, sometimes it isn't.

      and be shouted down by many, many voices

      Probably. Slashdot has a long history of animosity towards closed source software, and Microsoft in specific.

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    16. Re:My psychic prediction by TheRaven64 · · Score: 1

      A proprietary solution has merit if you don't have technical people and you depend on an external company.

      If all other factors are the same, then an open source solution means that multiple companies can compete on an equal footing to provide you this service, without your being locked in, so is cheaper in the long run. In the real world, all other things are not equal, so any general claim about open or proprietary solutions is likely to be wrong in your specific case.

      --
      I am TheRaven on Soylent News
    17. Re:My psychic prediction by Angst+Badger · · Score: 1

      Is there some particular reason you trust any statement on open source that comes from Microsoft, considering it's long track record of animosity?

      While the argument they present is not without merit -- who among us has not wasted time that could have been saved if some FOSS project or other had decent documentation? -- I have to wonder why anyone bothers publishing any study funded by a party that has a vested interest in the results. Even if the researchers are scrupulously honest and the research itself is done with extraordinary care and rigor, no one will trust the results.

      Knowing this, as they must if they are not completely clueless, one has to wonder if they conducted this study solely because they could get a nice fat check from Microsoft. And if that's the case, I'd say a healthy degree of skepticism is warranted.

      --
      Proud member of the Weirdo-American community.
    18. Re:My psychic prediction by Monkeedude1212 · · Score: 1

      Nah, you're entitled to your opinion. I'll agree that OSS isn't what most people herald it to be, its just software. Unless you plan on Forking it or adding onto it yourself, the open source part of it makes no difference in how it really operates. The OS community hasn't been any better or worse for customer support, in my experience.

      I have tried using Blender for 3D modelling, after using some Autodesk products.

      I like the price, but I can't actually do anything that I want to do with it, and its not a matter of learning the product, I've done that. It's that certain functionality isn't built in, and the people who have tried to add it on have gotten frustrated and left that project.

    19. Re:My psychic prediction by Bert64 · · Score: 1

      A proprietary solution does not necessarily have merit if you depend on an external company, it depends on the skills provided by that external company. The problem is that external company will have their own interests at heart, and that will mean providing you whatever setup brings them the most profit rather than the one that best suits your needs.

      However if you are a company that provides support to others in this way, it makes a LOT of sense for you to start moving towards open source... If all your doing is reselling other people's products and providing first line support, not only will your margins be extremely thin and the value-add support you provide fairly low level (since you don't have control over the products, and have to defer harder questions to the original vendor), but sooner or later your customers and suppliers are going to realise they can save money and get better service by cutting you out of the loop.
      On the other hand, if you are providing open source then your client doesn't have to worry about the perceived difficulties of running such software because thats your job, they can't easily cut you out of the loop because that would require them hiring their own competent IT staff to replace your services (although they could replace you with a similar company, so long as your service is decent and prices reasonable it wouldnt be worth doing), and you don't have to pay 90% of the sales cost to a third party vendor - all the profit is yours to either keep or squeeze if you need to compete on price.

      A lot of these external support companies really do very little to earn their money, they shift boxes, take a small commission and hire a bunch of (cheap) clueless monkeys to unbox and forward your support calls to the original supplier.

      In terms of integration, proprietary software may well integrate more easily with other proprietary software from the same vendor, however this is usually less to do with good interoperability, and more to do with proprietary software often being designed to explicitly not integrate with any competing software.
      So costs aside, moving away from software designed to lock you in is a very important aspect especially if your thinking long term. While proprietary software is far more likely to try locking you in than open source, not all proprietary software is designed this way.

      On the other hand, if you have the source code integration is always possible if its important enough to you.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    20. Re:My psychic prediction by angloquebecer · · Score: 2

      There are some legitimate concerns with open source, like the skillsets of the people you already have in house, making it work with other applications you are dependent upon, and what the support methodology looks like.

      Other than possibly the support part, none of what you said really has to do with open source. Making a big change in your IT infrastructure, regardless as to whether you move to or from open source, will be met with the first two issues you mention. The second issue, I'd argue, is actually slightly easier to solve with open source. The support part really only matters if your IT guys are downloading packages from sourceforge/github (which I'll admit means support will suck). If you buy proper support (say from Novell or Red Hat) you'll probably get as good, or better, than what you'd get from a closed source competitor.

      A better way to phrase that first sentence (which is probably originally what you meant):

      There are some legitimate concerns with converting a large IT infrastructure from one solution to another, like ...

    21. Re:My psychic prediction by Ender_Stonebender · · Score: 1

      That doesn't mean that they can't fund a genuinely objective study... But there's a good chance that things are going to be biased.

      Keep in mind that Microsoft is a really big corporation. They may have funded 15 different studies, and only this one showed that Microsoft solutions could compete with F/OSS, so this is the only one that they're publicizing. If they really wanted us to believe that the study was objective, they would have announced the study at the time that funding was provided, and then given us the results when they were available. I think this radical idea should be called "transparency".

      --
      Loose things are easy to lose. You're getting your hair cut. They're going there to see their aunt.
    22. Re:My psychic prediction by vijayiyer · · Score: 1

      What you're finding is that there's good and bad OSS. OSS excels at back end systems where the software is by and for people who understand software. However, OSS is absolutely miserable for software where the end user is an artist, designer, etc. No amount of shouting by OSS zealots will change the fact that the GIMP is not a replacement for Photoshop, or that Inkscape can't even scratch the surface of what Illustrator will do.

    23. Re:My psychic prediction by Jeremiah+Cornelius · · Score: 1

      I predict that I will point out the benefits of freedom over your own software destiny being worth the simple, monetary expense of freeing oneself from Microsoft hegemony.

      --
      "Flyin' in just a sweet place,
      Never been known to fail..."
    24. Re:My psychic prediction by fermat1313 · · Score: 1

      Is there some particular reason you trust any statement on open source that comes from Microsoft, considering it's long track record of animosity?

      Is there some particular reason you trust any statement on Microsoft that comes from the Slashdot community, considering its long track record of animosity?

    25. Re:My psychic prediction by countertrolling · · Score: 2

      Most businesses couldn't care less. It's just another hammer in the tool box.

      --
      For justice, we must go to Don Corleone
    26. Re:My psychic prediction by ocularsinister · · Score: 0

      Much as I am a fan of open source, isn't that just a variation of the 'broken window' fallacy?

    27. Re:My psychic prediction by Anonymous Coward · · Score: 0

      I think the general climate of /. is usually that there are zero disadvantages to open source, that it's advantageous in every way, and if your firm does not find this it's because your firm is peopled by idiots.

      You must be new here. I have been trolling Slashdot for years, and I NEVER got any feeling that that was true at all. Maybe because I don't read the -1 troll comments though . . . or the 0 Anonymous Coward either.

    28. Re:My psychic prediction by Anonymous Coward · · Score: 0

      If the parent says he will be "shouted down"... and he modded Insightful... shouldn't he be "shouted down" since he is insightful? Such a paradox!

    29. Re:My psychic prediction by Jeremiah+Cornelius · · Score: 1

      Of course. Most business.

      Those with real, custodial CIOs will remember what it was like under IBM AS/300, DataGeneral, HP3000, etc.

      --
      "Flyin' in just a sweet place,
      Never been known to fail..."
    30. Re:My psychic prediction by Anonymous Coward · · Score: 1

      Hire the programmer. They're more fun to bully around, and will help pull cables if you need them to. Bonus points if you can find a cute girl.

    31. Re:My psychic prediction by burnin1965 · · Score: 1

      People who follow the free software philosophy (like me) will smugly laugh at it all

      It is funny but I naively thought we may have made it beyond these corporate funded attacks on open source software.

      What makes it funny to me is that the game is pretty much over, proprietary software vendors are not going away but they have already been surrounded by a booming market running on open source software, servers, network infrastructure, televisions, DVD players, satellite receivers, now smart phones, tablets, etc. The more people realize that their favorite devices are running on open source software the more these attacks will be detrimental to their corporate credibility and image.

    32. Re:My psychic prediction by benjamindees · · Score: 2

      Well, it depends. If your plan involves breeding a programmer specifically for the purpose, then, perhaps. Otherwise, no.

      --
      "I assumed blithely that there were no elves out there in the darkness"
    33. Re:My psychic prediction by Anonymous Coward · · Score: 0

      You are correct, but that's not how they see it. They see it as the first 75k as going towards an insurance policey. If it doesn't work they can blame Angel or Blackboard. If they hire the developer then they will be held accountable.

      Not that I see this every day in a college environment or anything.

    34. Re:My psychic prediction by Magic5Ball · · Score: 1

      The dollar cost on the invoice may be the same, but search and qualification costs increase with the diversity of possible and actual candidates.
      The dollar cost on the invoice may be the same, but the value delivered for the monetary cost varies with a great many factors. We dislike nepotism by default in public spending for this reason.
      The dollar cost on the invoice and value delivered may be the same, but one programmer is more likely to be killed by a freight truck than all four consultants on the account from the corporation.
      The dollar cost on the invoice may be the same, but the influence of networked knowledge, inter-domain expertise, and backend supplier relationships varies with a great many factors.

      And so on for the hundreds of other non-monetary-cost factors that should go into such a decision.

      --
      There are 1.1... kinds of people.
    35. Re:My psychic prediction by AvitarX · · Score: 1

      I can see how in very large organizations the TCO of closed source solutions is less, but I find the head-ache in re-installing a simple office computer in a small or medium company is immense (thought perhaps recovery partitions have softened this some).

      I still think for a basic Office computer in a small to medium sized environment a linux CD is the way to go (use an OS friendly intel integrated, default software suite etc.). however many headless basic PCs for VNCing into for Quickbooks (I have found no open source softweare that makes reporting, tracking AR, and e-mailing invoices statements as easy).

      Once one hits the size install where licensing is on trust, not lots and lots of serial numbers, I imagine things can shift back to the closed source side, with better integration of centralized management.

      Many tools just don't have comperables either, essentially meaning it isn't a good fit for Linux/BSD on the desktop.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    36. Re:My psychic prediction by fredjh · · Score: 2

      No, because you're not breaking anything just so you can pay to fix it - it's money that's going to be spent either way, and when you spend it "locally," you get the advantage of the software being tailored to meet your needs at no extra cost (assuming, in the example, you're paying $75k either way).

      --
      Stupid, sexy Flanders.
    37. Re:My psychic prediction by jedidiah · · Score: 1

      Free Software Zealots usually aren't the ones that bring up Photoshop except to point out that it is software that probably costs more than the PC you're running and you have a copy you probably "stole" it.

      My name is not McQuarrie and likely neither is yours.

      So you are just an idiot screaming from the peanut gallery.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    38. Re:My psychic prediction by the_womble · · Score: 1

      The journos at The Economist sill think "open source" = "written by volunteers"

    39. Re:My psychic prediction by MightyMartian · · Score: 1

      Who said I trusted Slashdot any more? I wouldn't look to either as part of any software adoption process.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    40. Re:My psychic prediction by Oligonicella · · Score: 1

      Nice, meaningless statement. How about informing us on what it was like?

    41. Re:My psychic prediction by countertrolling · · Score: 1

      I only said business because that's who MS needs to keep in the fold. This includes the hardware vendors. These are the real clients. And all the rest feel the need to be "compatible". I'm afraid the thought of "freedom" is confined to a statistically insignificant part of the population. And they don't seem nearly as motivated as the wackos. What will it take to light that fire?

      --
      For justice, we must go to Don Corleone
    42. Re:My psychic prediction by SETIGuy · · Score: 2

      No. In this case, the window is already broken. The question here is whether you pay $50 in shipping to get a $25 window from Taiwan, or $75 to get a locally made window.

    43. Re:My psychic prediction by GiveBenADollar · · Score: 1

      Much as I am a fan of open source, isn't that just a variation of the 'broken window' fallacy?

      Not really. We are talking about money that will be spent with a closed source application vs a programmer, if the OP was talking about hiring a programmer and installing open source software vs no software then you would be correct.

    44. Re:My psychic prediction by Mister+Whirly · · Score: 1

      Yep, I remember. I believe the motto was "Nobody ever gets fired for buying IBM". Just like Microsoft now - expensive, but usually works with all your other stuff with the least amount of hassle.

      --
      "But this one goes to 11!"
    45. Re:My psychic prediction by Svartalf · · Score: 1

      Heh... The problem's more in whether you needed the clawhammer or that 4# engineers sledge to do a given task- or if a bodyworking/sheetmetal fabrication hammer would be better. I'm not against proprietary solutions for things- but they'd better deeply rise above the FOSS answers for them to be a compelling win. Microsoft's solutions, from professional experience, seldom really reach that far above everything else like the paper claims.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    46. Re:My psychic prediction by fredjh · · Score: 1

      We still have to learn how it works, and integrate it into the system we're deploying.

      I promise you that in my situation, I would save a LOT of money by solely using Linux instead of Windows; in my own home, we save a lot of money on our four computers by people using OpenOffice.

      The stupidness of this "learning" argument are only that people learn how to use MS products, and so it's not necessarily that OS products are more difficult to learn or use, it's that people already know MS, and the OS software is not better or worse or harder or easier... it's just "different."

      It's a terrible chicken/egg argument, but unfortunately is valid in a large company that already has a large IT infrastructure based around MS products.

      If I were starting a NEW company (let's say not an IT company, just any company), I would use an OS solution for a HUGE number of reasons that are not limited to mere upfront costs - for one thing, you are much less prone to disruptions from viruses. For another, it's harder for most people to install junk programs on your work computers. Another plus is that a Linux solution scales as your company grows with little extra expense, while MS requires higher licensing fees for more users.

      So I'm not just going to go off and be an OS "fanboy," I can see the merit in the argument... but I disagree that in the long term your costs would be higher - it would seem training costs would be more of an upfront cost and that new employees would be trained slowly but surely by existing employees over time, with the occasional class or two on software packages - this is exactly the same as it is where I work and they use MS and Windows based products almost entirely.

      As a developer (mostly intranet web apps) I get to pick what I use - and I use Linux and cost the company nothing extra on top of hardware costs. In fact, most of my servers are repurposed high-powered desktops (formerly used by 3D artists) that are more than good enough for any tasks I throw at them.

      --
      Stupid, sexy Flanders.
    47. Re:My psychic prediction by LWATCDR · · Score: 1

      Well sort of. That 75k may pay for one programmer but that will not give you 24/7 support. That guy has to sleep and eat and have a break now and then.
      I am pro open source and I do use it at my office but it isn't as clear cut as you imagine.
      BTW that $75k isn't a lot once you figure in benefits and desk space for that "programmer".
      It can work but again it isn't that simple.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    48. Re:My psychic prediction by Svartalf · · Score: 1

      Microsoft hopes that people will- it's why they keep funding these things.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    49. Re:My psychic prediction by Beardo+the+Bearded · · Score: 3, Interesting

      I've heard it said that Open Source is only free if your time has no value.

      It has been quite painful to get Ubuntu working on my netbook. Same with kub and mint; they're just not playing nice at all.

      Out of the box, the Fn keys don't work and jam the keyboard. That's a relatively easy fix though, just editing a few files. The problem is that the OS doesn't send the release signal to the Fn key combo for some reason.

      I have to use the .27 kernel if I want the wireless to work because some idiot thought that putting random values in the driver would work. I don't know, did that get tested? I can't see how. I can also rmmod and modprobe the ath9k driver and that fixes it.

      Screen brightness control doesn't work. At least not with the .27 kernel, so I have to choose between being not able to use my computer because I can't see the screen or being not able to use the computer because I can't connect to the Internet.

      The kernel doesn't recognize the new line of synaptics touchpads, and because one guy said there was a workaround (which doesn't work) there's no more work being done on the bug. It's a multi-touch side and bottom scrolling pad that identifies as a generic PS/2 mouse.

      All of those things worked flawlessly on Win7.

      --

      ---
      ECHELON is a government program to find words like bomb, jihad, plutonium, assassinate, and anarchy.
    50. Re:My psychic prediction by Anonymous Coward · · Score: 0

      As someone that manages a districts self-hosted Blackboard system, I can tell you that you need AT LEAST 2 programmers if you are going to have a large base on Saki or Moodle. Of course this is on top of the general support staff and admins that you need to keep the system operational, which you still need for the Blackboard install. This makes it more expensive then using Blackboard. Of course likewise Blackboard could use 1 programmer to add new custom features to it as well and blackboard provides plenty of API's etc for adding custom code to enhance it. So this would make it seem to be an even break... but it's not because in one case you are tying up 2 people to replicate what exist or is available for free with blackboard, including looking for other F/OSS solutions to modify and integrate into your OSS LMS system to fill in gaps rather then enhancing the system where as the other way you have 1 person just working on additional functionality and enhancements.

      I love's me F/OSS software( actually thats about all I use including my OS personally ) and looked into this trying to get away from blackboard and found it a losing cause that didn't make sense for the district I'm at. I am not advocating Blackboard, there is plenty to not like about it. I'm just saying I found it to not be beneficial to use Saki or Moodle except in certain scenarios such as you only have a small base to support, or you already have the staffing on payroll to support it, or you are looking into bringing up your schools first LMS. If you already have a pre-existing LMS of Blackboard it will be real hard to justify the switch. Even the faculty that don't like blackboard will be disappointed at loosing functionality that they thought was trivial at the time.

    51. Re:My psychic prediction by Technician · · Score: 1

      In some cases the answer to a problem is not even from Redmond at all. Cost is not a factor. What works is.

      I was given the task of recovering some ancestry records from a decade old backup. I found the .DOC files were in PFS First Choice 3.0 format. PFS from the backup worked fine. No much choices to export it. A Google search mentioned that Star Office will import PFS files and export them in Word format or Open Office can open the Star Office files. I located my copy of Star Office 5.2 and installed it. Installed the PFS First Choice input filter. Opening the files and then saving them as MS Word 97/2000 worked like a champ.

      I bought Star Office from Costco and have the original sales receipt. It was 34.99 item number 377808. Receipt is dated 01/02/16. Other than this being replaced by Open Office, I would still be using the program. I like it better than the EULA from Redmond. The single copy is a site license for home use. I can legally install it on my network at home for multi user. It comes with Windows, Linux, and Solaris.

      --
      The truth shall set you free!
    52. Re:My psychic prediction by Locke2005 · · Score: 4, Insightful

      They are correct in that retraining people to use new software IS generally an order of magnitude more expensive than the purchase/license price of the software. What they fail to take into consideration is that Microsoft drastically revamps their user interfaces every couple years so that the training costs involved with upgrading to the latest Microsoft release is comparable to the costs involved with retraining users to use an open source alternative. Continuing to use what you've always used is always going to be cheaper!
      Let's look at this from a different viewpoint: If you are already using open source and have already put in place all the systems, scripts, custom software, etc. to run your business, how much more expensive would it be to switch to a Microsoft solution with all the same functionality?

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
    53. Re:My psychic prediction by Locke2005 · · Score: 2

      Why would you pay someone $75k/yr when you have easy access to grad students willing to do it in exchange for ramen noodles and free porn?

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
    54. Re:My psychic prediction by KingMotley · · Score: 1

      No, open source doesn't mean they are using interchangeable file formats at all. You can have closed source applications that use standard file formats, and you can have open source applications that use proprietary and/or closed file formats (although it's tough to keep them closed).

    55. Re:My psychic prediction by fat4eyes · · Score: 1

      Example - A college can pay $75k per year for an Angel or Blackboard license, and host it locally (or contract the hosting out to Angel/BB). Or, they can adopt a F/OSS solution like Sakai, and instead of paying $75k/yr to a corporation outside of the area they can pay $75k/yr for a programmer to maintain and enhance Sakai for their needs. Dollar costs are the same. However, by hiring the programmer, that improves the local economy and keeps that money local, as opposed to sending it out of area/out of state/etc.

      Except that not both options are equally efficient. The 75k spent on the proprietary product will pay support from developers that are experts in the product (after all, they built it and should be actively maintaining it), while the 75k spent on the FOSS solution will go to a local programmer who is most likely not as expert as product's authors.

      There are certain cases where 'paying' for the FOSS solution could be more efficient: when the product is sufficiently popular that it is easy to find an expert to support it, or there is a for-profit company with sufficient expertise (maybe one that employs the main contributors of the project) that does provide support for the FOSS product. In these cases the open source product has a bit of an advantage in that it would be slightly more difficult for the maintainer/vendor to pull lock-in tricks on you.

      Of course this assumes that the commercial and the open source products are of equal quality.

    56. Re:My psychic prediction by thethibs · · Score: 1

      So, what you're saying is that Lerner and Schankerman lied about their findings?

      --
      I'm a Programmer. That's one level above Software Engineer and one level below Engineer.
    57. Re:My psychic prediction by erroneus · · Score: 2

      Also, it helps to know if the programmer you wish to breed is hot.

    58. Re:My psychic prediction by bberens · · Score: 1

      The version I'm most familiar with is nobody getting fired for buying Cisco. I don't believe that this necessarily has anything to do with the quality of the products or the amount of hassle involved. IMO it has more to do with the appearance that the product provider's market cap is somehow inversely proportional to doing business with them. (adjusts tinfoil hat) This may or may not have anything to do with the "good old boy's club" that is the board rooms of large corporations.

      --
      Check out my lame java blog at www.javachopshop.com
    59. Re:My psychic prediction by bberens · · Score: 1

      err inversely proportional to THE RISK of doing business with them :(

      --
      Check out my lame java blog at www.javachopshop.com
    60. Re:My psychic prediction by TheRaven64 · · Score: 1

      You should probably check who you are replying to. Your post has nothing to do with mine..

      --
      I am TheRaven on Soylent News
    61. Re:My psychic prediction by mini+me · · Score: 1

      Blender was a commercial product for quite some time. The change to the open source license did not suddenly make it an unusable mess.

      There is software that meets your needs and there is software that does not. The license is irrelevant in that fact.

    62. Re:My psychic prediction by thethibs · · Score: 1

      The problem with your solution is that your customers will expect to see Word documents with embedded Visio graphics and embedded Excel tables.

      They'll expect tools that work as add-ins to Excel and Access, written in VBA.

      If you're doing projects, they'll want the plan prepared in MS Project.

      Your NEW company doesn't exist in a vacuum.

      --
      I'm a Programmer. That's one level above Software Engineer and one level below Engineer.
    63. Re:My psychic prediction by Anonymous Coward · · Score: 0

      My distance education department recently went through this decision during an LMS upgrade.

      They ultimately chose Desire2Learn over an open source option because of the extra costs of hiring an entire department to support it. $75/k a year for a programmer doesn't cover 24/7 support. You need an entire team depending on the size of your institution and student body.

      It would be great to hire that many people and run it all in house, but the administration and the faculty power-wielders still have their heads stuck in the 20th Century (and somewhere else...) and don't consider distance education important, despite it covering over a third of the entire student population.

    64. Re:My psychic prediction by Maxo-Texas · · Score: 1

      And microsoft may just kill your main programming language with no exit program except to rewrite in their new language. Which requires expensive new programmers.

      Or they may completely abandon you with no solution after having killed the open source efforts in that area.

      Or they may jack prices through the roof once they have a monopoly.

      Some closed source is good and it "just works".

      However, for office suites, closed source is more expensive.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    65. Re:My psychic prediction by KingMotley · · Score: 1

      Sure, but typically the costs aren't quite the same. Realize that hiring an employee for $75k, typically costs an employer nearly $150k in benefits, taxes, training, hiring, replacing, etc etc. Also, to implement something like that you don't just need a programmer, you need a programmer that can manage a network, troubleshoot issues (hardware, application, operating system, network), recommend hardware, do hardware maintenance/upgrades, do the system administration, apply patches to both the application and operating system (during off hours), perform backups, verify the backups actually work, do backup rotation, possibly (securely) do off site backup rotations (without leaving unencrypted backup tapes in the backseat of their car that gets subsequently stolen), etc etc. And of course if you need 100%-ish uptime, then you need a programmer that understands clusters, how to correctly take systems out of the cluster and put them back in, and do rolling maintenance/upgrades.

      For most companies, that's not just 1 "programmer", that's a system admin, network admin, a programmer, and a support desk guy and a host of other 3rd party solutions.

    66. Re:My psychic prediction by Maxo-Texas · · Score: 1

      Word documents yes.

      Embedded visio or excel are slow and rare.

      Much more common paste dead cells or a dead bitmap into word.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    67. Re:My psychic prediction by Saint+Stephen · · Score: 1

      also known as .... Build versus Buy! :)

      (hint: Buy often wins, because a) you don't know if the guy you hire will flake out and b) you have somebody to Sue/Blame if the project fails)

    68. Re:My psychic prediction by Bengie · · Score: 1

      I really like this point of view, but I have another point of view

      It does come down to where the costs actually are though. At my company, we may spend $2k for a license for a server, but the server costs $60k. We purchase a new $60k server every half a year. Each server will be used live for about 5 years and another few years as a devel box. The cost of day-to-day monitoring and server up-keep dwarfs the cost of licensing to an almost meaningless value. Live graphs for each servers CPU/Network/IO(bandwidth+latency) is monitored 18hours per day by at least one person, usually two.

      MS products also have much less of a learning curve to do basic things.

        I do fully appreciate using the command line, but sometimes I don't know what my options are.

      The problem I have with getting dropped into a commandline biased environment is there are too many options. I need options and settings logically grouped in order to learn. Once I've used the GUI to learn the settings that seem to be of use, I can further research on how to correctly implement those settings.

    69. Re:My psychic prediction by Teun · · Score: 1

      Receipt is dated 01/02/16.

      Damn, that's over 5 year into the future!

      Only in America ;)

      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    70. Re:My psychic prediction by mcgrew · · Score: 2

      Other than possibly the support part, none of what you said really has to do with open source.

      Actually, that fits Microsoft far more than open source. One of my pet peeves with Microsoft is that every software upgrade requires some amount of retraining, and has been LOTS of retraining.

      Back in the late '90s we went from Corel to Microsoft. I had to use spreadsheets quite a bit, so the move to MS naturally meant I needed training in Lotus. No sooner had my employer paid for training they upgraded to the newer version of Office -- and that training I'd just recieved was completely useless. The new version of Excel was more like Quattro than it was the old version of Excel!

      When I bought a netbook with Win 7 last year, it took me two months to figure out how to shut off the stupid "tap to click" feature in Windows Control Panel; it was a completely different interface from XP. When I installed kubuntu on that same computer, it took me less than two minutes, despite the fact that the most recent version of KDE I was familiar with was Mandriva 2005!

      For Microsoft to brag about retraining costs is worse than disingenuous, it's a God damned bald faced lie. It would be like Facebook saying its privacy policies were better for the user than Microsoft's.

    71. Re:My psychic prediction by elrous0 · · Score: 1

      Is there some particular reason you trust any statement on open source that comes from Microsoft

      I would agree, but counter with the question: Is there some particular reason you trust any statement on open source that comes from OSS fanatics who have a quasi-religious devotion to open source software?

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    72. Re:My psychic prediction by geminidomino · · Score: 2

      As long as "all your other stuff" is also Microsoft junk.

    73. Re:My psychic prediction by I8TheWorm · · Score: 1

      You should be able to infer that it kind of sucked.

      All I know of the list is RPG which was less than fun to write code in.

      --
      Saying Android is a family of phones is akin to saying Linux is a family of PCs.
    74. Re:My psychic prediction by I8TheWorm · · Score: 1

      I trust the "we're going to support Mono" statement. I get, though, that it's an exception to the rule.

      --
      Saying Android is a family of phones is akin to saying Linux is a family of PCs.
    75. Re:My psychic prediction by I8TheWorm · · Score: 2

      One of the reasons my former CIO is my former CIO (I left, he's still trashing the place) was a conversation about ESBs.

      He said we wouldn't look at Mule because it was OSS and "you know you can't get any support for open source."

      Some people may never get it.

      --
      Saying Android is a family of phones is akin to saying Linux is a family of PCs.
    76. Re:My psychic prediction by Anonymous Coward · · Score: 0

      Your example is slightly flawed and does not take everything into account.

      If I pay Blackboard $75k per year, my payout is $75k per year and I get the agreed upon level of support.

      If I hired a programmer/admin to support a F/OSS system at $75k per year my payout would be higher then $75k per year because now I have the added expenses of my contributions to his social security taxes, his medical insurance, any matching on a 401k or 403b accounts, etc. If your company has a benefits package valuing X% of your base pay, you would have to reduce the 75K per year by X% to make it even.

      Next year your support contract with blackboard will probably go up by Y%, which is paid at Y%. Now your programmer/admin gets a raise of X%. Now you pay X% base increase plus Z% increase in social security taxes, plus W% increase in medical insurance (granted it goes up, which it usually does). So the cost of hiring a person to do a job can quickly cost more in total per year then paying a contracted price.

      Now say your programmer/admin is on vacation or out sick and the system has a problem or the problem is something the person is unfamiliar with. You either have to have a backup for him, which is added cost, or you may have to contact support, which again is added cost on top of what you are paying the programmer/admin already. It is all of these factors why companies will usually use a proprietary software package where they can get guaranteed support at one cost, because the cost of a person can be higher in the long run. Businesses also like the safety net of support, its is the business' form of insurance on the software package.

    77. Re:My psychic prediction by SnarfQuest · · Score: 1

      Hire the programmer. They're more fun to bully around, and will help pull cables if you need them to. Bonus points if you can find a cute girl.

      I know I'd prefer a cute girl to "pull my cable", if you know what I mean.

      --
      Who would win this election: Andrew Weiner vs Andrew Weiner's weiner.
    78. Re:My psychic prediction by KingMotley · · Score: 1

      Yes, it does, you said:

      open source solution means that multiple companies can compete

      and I corrected you. Being open source has nothing at all to do with competing, however, using open/interchangeable file formats can make competition easier as any application can be replaced with a competing application easier.

    79. Re:My psychic prediction by mopower70 · · Score: 1

      So, what you're saying is that Lerner and Schankerman lied about their findings?

      It's a survey, and one whose questions were not quoted in the article. I could easily come up with a poorly worded generic question to get answers to support either side of that argument. Regardless, here's the failing in their findings right here:

      But companies that use such programs spend more on such things as learning to use them and making them work with other software. ... Do its employees have the necessary skills?

      Let's take two concrete examples: 1) An all Windows shop that moves to Linux, and 2) an all Linux shop that moves to Windows. Assume that both shops have skillset tuned entirely to their current technologies and that the pay scale is equivalent for both skillsets. Both groups 1 & 2 are going to have to pay an equivalent amount to hire or train people who understand the new technology. Both groups 1 & 2 are likely going to pay for some level of support. Group 2 however, will also have to pay the cost of licensing the software whereas group 1 will not.

      Saying that Open Source software is more expensive than proprietary software because of the time and cost to train people to use it is utter crap. I work almost exclusively on Linux and Open Source tools - thousands and thousands of nodes. Our software is all in house and maintained and supported in house. The only thing I have ever been to training for is the parade of proprietary tools we use we use for ticketing systems. After our third multi-million dollar layout, we finally said "screw it", diverted some of our smarter guys to sit down with an Open Source package for a couple weeks and tweak it for our environment, and we've used it ever since.

    80. Re:My psychic prediction by mopower70 · · Score: 1

      The journos at The Economist sill think "open source" = "written by volunteers"

      Except, you know... for the part where they said

      Open-source developers ... work for firms that develop both open-source and proprietary programs and combine them in all kinds of business models.

    81. Re:My psychic prediction by Mister+Whirly · · Score: 1

      Maybe or maybe not, but there is generally a nugget of truth even in broad generalizations like this. People didn't just start saying it becasue it sounded cool.

      --
      "But this one goes to 11!"
    82. Re:My psychic prediction by ewieling · · Score: 2

      With the $75 locally made window you will be able to repair it yourself when it breaks, instead of waiting 2-4 years for your new window to arrive from Taiwan. You can also customize the locally made window to suit your needs, rather than living with the issues until they (might) be fixed in the future.

      --
      I really shouldn't have used someone else's email address for this account.
    83. Re:My psychic prediction by Anonymous Coward · · Score: 0

      Actually, as of lately, I come to trust them more because of Google. My simple reasoning is that MS is getting their ass kicked in the market place by a company with the motto "don't be evil". And MS is very good at adopting others' successes into their own business.

    84. Re:My psychic prediction by countertrolling · · Score: 1

      I do believe that the problem the OP was referring to is that only one guy is allowed to make and sell bodyworking/sheetmetal fabrication hammers. Proprietary only becomes a problem when nobody is allowed to create or use an alternative.

      --
      For justice, we must go to Don Corleone
    85. Re:My psychic prediction by number6x · · Score: 3, Informative

      Just ask the London Stock exchange what the true cost of implementing their trading system using MS tools was. Be sure to include the cost of lost business as well as the loss of brand integrity, not just the licensing cost. I prefer real world examples to paid for studies.

    86. Re:My psychic prediction by Rary · · Score: 1

      So I'd say, at the end of the day, large generalized statements like "open source more expensive" is clearly an invalid statement.

      And, despite the article summary here on Slashdot, it's a statement that was not actually made by the authors in question. In fact, they basically said what you said. From TFA:

      The survey also indicates that the two software worlds are much more “comingled” than their respective champions would have it. More than a quarter of companies happily mix and match both sorts, in particular in poorer countries. Messrs Lerner and Schankerman view the environment of software developers and users as a complex ecosystem akin to a rainforest. It would be wrong, they say, to see the two types of software as substitutes for another or as interchangeable.

      Microsoft may have paid for this, but what they got is actually a pretty balanced report.

      --

      "You cannot simultaneously prevent and prepare for war." -- Albert Einstein

    87. Re:My psychic prediction by randomencounter · · Score: 3, Interesting

      If you assume that you will spend more time getting OSS to work than POS, you might have a point.

      Last time I tried to use Windows 7, I ended up with my 6 month old laptop tied up for hours doing "updates" that Linux or MacOS could have done in the background while I was doing other stuff.

      My time is worth quite a bit, I refuse to pay companies to waste it.

      --
      Forget diamonds, copyright is forever.
    88. Re:My psychic prediction by WorBlux · · Score: 1

      No, broken window fallacy is usually about destruction. If the costs of staying local are the same as outsourcing, staying local makes it more likely that the money will come back to you sooner rather than later. That engineer is more likely to send his kids to the college, or take a few classes himself than a sales rep for Microsoft living in a different city or state. Protectionism usually reflects the reverse railroad fallacy, and economic finding that tariffs are like a reverse railroad, they have the same effect as an increase in the cost of transportation. However nobody is suggesting a tariff so it doesn't apply.

    89. Re:My psychic prediction by WorBlux · · Score: 1

      Isn't is interesting that M$ prices their software right below the point where it would benefit most companies not to keep using it?

    90. Re:My psychic prediction by cHiphead · · Score: 1

      I predict a bunch of people will spout a bunch of insignificant bullshit justifications as to why one or another is wrong.

      Open source needs 'more training' only in the way a new technology from Microsoft will need more training. As different aspects of daily computing life are acclimated to open source tools, it becomes much more difficult to apply up front costs to proprietary software that has similar functionality. The only reason an open source tools will cost more to integrate into a Microsoft environment would be deliberate obfuscation of integration tools and APIs on Microsofts part (which is their right to do with their software as the see fit, up to the point of not making false claims about the capabilities and interoperability between themselves and third parties).

      Cheers.

      --

      This is my sig. There are many like it, but this one is mine.
    91. Re:My psychic prediction by Anonymous Coward · · Score: 0

      There is also the issue of Blackboard having 10x the functionality of open source solutions.

      (I am am blackboard server admin and hate it, but when we did a comparison of various LMSs a year ago, the faculty overwhelmingly chose blackboard based on functionality. That said, we are currently evaluating Moodle.)

    92. Re:My psychic prediction by DavidTC · · Score: 1

      I think the general climate of /. is usually that there are zero disadvantages to open source, that it's advantageous in every way, and if your firm does not find this it's because your firm is peopled by idiots.

      No, that's the strawman that people argue against. Absolutely no one here actually argues that, at all.

      There are specific proprietary systems that if your company decides to use now they're probably populated by idiots. For example, a company that standardizes on Outlook Express as their mail client should probably just die. Or one that uses MS Exchange just for email...WTF?

      Then again, there are specific open source systems that if your company decides to use now they're probably populated by idiots. Sendmail leaps to mind.

      Other than that, you should use the tool best suited for the job and the cheapest. 90% of the time on a server, that's Linux or a BSD.

      And probably 50% of the time for office drones, of people who flip between a web browser, an email client, and Word...if people actually looked at it, Linux would be the best choice.

      Do not cite exceptions, or why that can't possibly work all the time or how you need some other application, I said 50% of the time. I am aware that sometimes they need programs that only work under Windows, or only under IE6. (Although that decision itself was made by idiots, who have been located the hard way as MS drops support for IE6 so that shit no longer works which is why you don't do that 'require proprietary interfaces' in the first place.)

      For graphic or web designers or whatever, it's probably closer to 10% of the time they could use Linux, because the tools aren't there, and most people know this. (And hence people will argue against a strawman 'GIMP is nowhere near photoshop'...we know that.)

      At this point, on slashdot, discussions about Windows involve one group of people inventing the other side, just imagining that the other side demands everyone use Linux all the time, for everyone, and them arguing against that. Meanwhile absolutely no one, or at most some trolls, are actually stating that.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    93. Re:My psychic prediction by Skuld-Chan · · Score: 1

      This risk from this - speaking from experience is the day that programmer leaves it can make things a tad difficult - even if everything is really well documented. And most community colleges only have 1-3 programmers in IT who splits his/her time between the SIS (something like Colleage or Datatel) and the LMS.

    94. Re:My psychic prediction by oh_my_080980980 · · Score: 1

      "But companies that use such programs spend more on such things as learning to use them and making them work with other software."

      Like buying 3rd party software to get the functionality that isn't in the Microsoft product you bought.

    95. Re:My psychic prediction by MightyMartian · · Score: 1

      I don't particularly trust either group. Microsoft's animosity and dirty tricks are well known, and the more Stallman-esque FOSS supporters are known to be pretty rabid, with a tendency to ignore shortcomings in some open source projects, both feature-wise, code-wise and governance-wise.

      As I've said, I have built and administered mixed software organizations. There are things that Microsoft's offerings are good at it, there is software that I'm forced despite heavy licensing feeds to put in simply because the difficulties of staff retraining would be hard to justify, and yet there is a lot of open source software that just plain beats Microsoft. LAMP beats out Microsoft's offerings based not just on price, but also on portability. Samba doesn't have all of the features of the newer Microsoft fileserver offerings, but is widely supported and where I do not need those advanced abilities, saves my organization thousands of dollars. Heck, despite OO.org's problems in some regards with Microsoft documents, it has its place on some workstations simply because they do not require the advanced capabilities.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    96. Re:My psychic prediction by vijayiyer · · Score: 1

      No, I bought Adobe CS, and, despite its many flaws, it was worth every penny. A couple of grand is what, 10-20 hours of time? A couple of months of rent of the floor space of your cube? Who cares if it cost more than my computer?
      I give OSS its props where due, and point out shortcomings where it does. I use both OSS and proprietary software daily. If that makes me an idiot in your books, so be it.

    97. Re:My psychic prediction by CAIMLAS · · Score: 1

      they can pay $75k/yr for a programmer to maintain and enhance Sakai for their needs.

      Why in the world would they do that?

      It makes more sense to pay ~several (gotta take into account the employer costs) 3rd-4th year CS undergrads to do the work (or have them do it for free, as a part of a work study, capstone, whatever).

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    98. Re:My psychic prediction by vtcodger · · Score: 1

      ***I also predict that I will make the argument that open source really *isn't* always all it's cracked up to be--and be shouted down by many, many voices***

      As it should be since your crystal ball apparently doesn't deliver up necessary modifiers such as 'often' or 'sometimes'. Then there is the dubious underlying assumption that closed source software actually is what it is cracked up to be.

      Let's be real here. Microsoft marketing has bought itself another advertisement. I doubt anyone with a functioning brain actually believes "studies" like this any more than they believe that the proper selection of a new vehicle will instantly transport the buyer to some magically beautiful place along with at least one attractive member of the opposite sex and a picnic hamper full of great food and better beverages.

      --
      You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
    99. Re:My psychic prediction by squallbsr · · Score: 2

      A hot programmer

      Now there is a fallacy...

      --
      Sleep: A completely inadequate substitution for Caffeine.
    100. Re:My psychic prediction by rtfa-troll · · Score: 1

      It has been quite painful to get Ubuntu working on my netbook.

      Given that you don't seem to be happy doing that, why would you do it? Buy a system with Linux pre-installed. I was surprised how easy they are to get off price comparison sites. You wouldn't buy a bare laptop and then install Windows. Why should you do something different for Linux??

      --
      =~ s,(.*),<sarcasm>$1</sarcasm>,g if any_point_you_wish();
    101. Re:My psychic prediction by bADlOGIN · · Score: 1

      Yep. It's real nice for Microsoft to be able to hold the monopoly gun to a hardware vendor's head and say, "You can support _OUR_ operating system at _YOUR_ cost, on _OUR_ schedule, regardless of how difficult it is or you can simply fuck off and die. Your choice." It's too bad Linux, BSD or any other OS on the planet can't have a way of doing the same thing. Don't blame Linux, blame the hardware manufacturer and vote your dollars. It's the only power we as consumers have.

      I've been voting my dollars as best I can for years: no Linux support? No sale.

      --
      *** Sigs are a stupid waste of bandwidth.
    102. Re:My psychic prediction by Anonymous Coward · · Score: 0

      Yawn, cool story and all that

    103. Re:My psychic prediction by Beardo+the+Bearded · · Score: 1

      That would be great if I could do it.

      They simply aren't for sale in my area, and if I want to buy something online, I've got to add an extra $100 minimum for shipping, duty, brokerage, and taxes.

      I live in that far-off exotic country of Canada.

      --

      ---
      ECHELON is a government program to find words like bomb, jihad, plutonium, assassinate, and anarchy.
    104. Re:My psychic prediction by Toze · · Score: 1

      I've used Microsoft upgrade cycles to shift people to FOSS. IE 7? Shifted mom and dad to Firefox. Office 2010? May as well learn OpenOffice. Windows Vista? Full-on Ubuntu install.

      --
      No OS on the planet can protect itself from a user with the admin password. - Yvan256
    105. Re:My psychic prediction by Toze · · Score: 1

      All of those things worked flawlessly on Win7.

      That's a funny way of spelling Vista.

      --
      No OS on the planet can protect itself from a user with the admin password. - Yvan256
    106. Re:My psychic prediction by Beardo+the+Bearded · · Score: 1

      For my wife's machine, she had a Vista->7 upgrade. It was always buggy (I blame the shovelware) so I got her a clean Win7 DVD and the improvement was remarkable.

      The boot time went from 3 minutes to 30 seconds, and the updates actually worked. Hibernation and resume started working properly (2min -> 5 seconds) and a reduction in desktop idle of almost 200MB.

      --

      ---
      ECHELON is a government program to find words like bomb, jihad, plutonium, assassinate, and anarchy.
    107. Re:My psychic prediction by Anonymous Coward · · Score: 0

      Curious. First you point out that one should not trust a criticism by a known enemy.

      Then you spend the time to post a criticism of Microsoft on Slashdot. Which, given the known enemy status, should thus be ignored.

    108. Re:My psychic prediction by MightyMartian · · Score: 2

      Let's put it this way. I don't know a lot of out-and-out FOSS fanatics. There are some who will paper over the difficulties, but most folks admit open source isn't the be-all and end-all.

      At the same time, Microsoft's history against open source, with all manner of dirty tricks, is sufficiently well known that I don't think it's unfair to say that if they fund a study, that study by its very definition is tainted. Any academic who takes money from Redmond is, unfortunately, going to be questioned over their ethics, simply because too many have sold their souls to get on the gravy train.

      It's not like being a Stallman-clone is going to make you rich. But one can certainly find some interesting ways to make money writing pro-Microsoft pieces.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    109. Re:My psychic prediction by Ciggy · · Score: 4, Informative

      What the research actually concluded was that the total cost of ownership can vary...training and support.

      My one objection to most similar studies...is that switching from, say, MS Office 2003 to 2007...is considered to take little or no training...but switching to OpenOffice is projected to incur significant retraining expenses...

      A few years ago a large UK retailer upgraded their staff laptops to Windows XP. All the [laptop] staff went on "XP training". Changing to "what you know" doesn't necessarily mean no training costs; proves your point, and that was in use of WIndows itself - which I seem to always hear as touted as not needing any training when "upgrading".

      --

      A rose by any other name would smell as sweet;
      A chrysanthemum by any other name would be easier to spell
    110. Re:My psychic prediction by Anonymous Coward · · Score: 0

      When you buy a Laptop for Windows note how it has a designed for Windows sticker on the machine. I don't think it's fair to jam an OS on unsupported hardware and then say "All of those things worked flawlessly on Win7". Well of course they did the machine was designed for Windows. Now if you bought a netbook from a good distributor of Linux systems and are having issues that would be the Linux communities or distributors fault.
      Not to say your problems aren't unfortunate but did you even check to see how well your netbook might run Linux before buying.

    111. Re:My psychic prediction by TheRaven64 · · Score: 1

      My comment had nothing to do with file formats. If you buy an open source product, then you have the rights to modify it in any way. This means that the next time you need it modifying, you can get any competent company or individual to make the change, not just the supplier.

      --
      I am TheRaven on Soylent News
    112. Re:My psychic prediction by hairyfeet · · Score: 1, Insightful

      Well then how about personal anecdotes? I run a little retail PC shop and several times in the past (last one was Ubuntu 9.04) I have tried to offer Linux PCs alongside the Windows ones and every single time they cost me more than the price of a Windows license. How is that possible? Simple the increased support costs combined with the higher returns (which since the law says you can't sell a return as new you end up losing $$ on) made Linux a losing proposition.

      You see with Linux I ran into "update foo broke my driver" more damned times than I can count, and thanks to home users refusing to buy long term support contracts (see hatred of Best Buy for an example) that means I had to either fix it on my own dime or burn the customer and ruin my rep. Even offering 90 day free support was a nightmare because about half would come back with something screwed. With a good AV and low permissions accounts set up for the kiddies the Windows machines just don't come back until/unless they want a hardware upgrade or REALLY fuck things up. Also thanks to lack of a hardware ABI (which for all the "poo poo Linux doesn't need it" bullshit I hear here and elsewhere I have yet to hear a SINGLE solution that would work without one) which makes shopping for Linux compatible devices a wonderful game of "paperweight roulette" where the customers have NO CLUE as to what works and what don't you end up with customers seriously burnt on things like AIO printers. And before anyone says "bundle" unless your last name is Dell you WILL lose money of you attempt to bundle, as you can't compete with Walmart on price.

      So you see with it only taking two hours at my current price per hour to equal a copy of Windows home and the "update broke driver" problem alone averaging FOUR hours of trawling forums and jumping through hoops looking for "fixes" in the end it was simply cheaper to not offer Linux. I really wanted Linux to succeed, as lack of having to buy Windows licenses would have allowed me to have lower prices than the competition, but as myself and so many retailers found out FOSS OSes sound like a good idea but in practice are nothing but a giant headache. And finally before someone trots out Dell, Dell hides Linux at the back, Dell has enough geeks shopping online they can throw a few machines to Linux (geeks don't shop B&M) and finally if you have ever handled one you'll notice there is something...funny...about them. Specifically Dell disables the Canonical repos and run their own because otherwise thanks to Canonical's piss poor QA running straight Ubuntu BREAKS DRIVERS. Now since most places like mine can't afford to set up our own repos and pay someone to recompile and maintain for the hardware we sell that is just another sunk cost that makes Windows cheaper than Linux.

      Maybe in 5 or 10 years we'll have someone come along and do for FOSS OSes what Jobs did for BSD but I doubt it. The whole thing that entices retailers is the "free as in beer" part which means any corp trying to offer desktops is gonna quickly find it a money pit, which is why I believe Canonical is pushing more and more towards servers and mobile devices and will probably be out of the desktop game in 5 years, just as those like Red Hat did before them. The margins on most PCs and software is razor thin as it is, it really don't take much to turn an operation from the black into the red and if I would have continued offering FOSS OSes that is where I would have been. I still give them FOSS software on Windows such as Open Office and Firefox as a courtesy, but I certainly won't be offering FOSS OSes anytime soon. It is just too expensive to support.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    113. Re:My psychic prediction by Anonymous Coward · · Score: 0

      2.6.27 kernel is really old, they're upto 2.6.38 now, try at least .35 and judge based on that.

    114. Re:My psychic prediction by westyvw · · Score: 1

      This is anecdotal and I will counter:
      My laptop has a wireless Intel chipset. I dual boot. There is no driver available for windows from Microsoft or Intel that will allow me to use WPA encryption. However, WPA is available with no configuration other then entering the key when using Linux.

    115. Re:My psychic prediction by Beardo+the+Bearded · · Score: 1

      Sorry, I meant .37

      --

      ---
      ECHELON is a government program to find words like bomb, jihad, plutonium, assassinate, and anarchy.
    116. Re:My psychic prediction by Beardo+the+Bearded · · Score: 1

      Okay, AC:

      Please provide a link to a Linux distributor that will ship to Canada and has a dual-core netbook.

      Price limit: $320 including shipping, taxes, duty, and brokerage.

      Oh, there aren't any anywhere at all? Huh.

      --

      ---
      ECHELON is a government program to find words like bomb, jihad, plutonium, assassinate, and anarchy.
    117. Re:My psychic prediction by Anonymous Coward · · Score: 0

      The '.27' kernel has not been in use for 20 years. No wonder you have an issue (in addition to being an unclear communicator through the use of unspecified abbreviation). Just joking, but be careful with those abbreviations, they mean different things to different people (I used to use the Linux 0.2x series of kernels). Did you mean 2.6.27 kernel? If you did then please write that. Thanks, Anonymous Abbreviation Nazi (grappling with a new iPad).

    118. Re:My psychic prediction by exomondo · · Score: 1

      If you buy an open source product, then you have the rights to modify it in any way.

      Who's going to buy an open source product? Open source products are free (as in freedom and cost).

    119. Re:My psychic prediction by Anonymous Coward · · Score: 0

      Microsoft drastically revamps their user interfaces every couple years so that the training costs involved with upgrading to the latest Microsoft release is comparable to the costs involved with retraining users to use an open source alternative

      For example?

    120. Re:My psychic prediction by cheekyjohnson · · Score: 1

      I predict that it takes good programmers to make good software. Furthermore, I predict that it also takes time and effort to teach someone how to use software that they never used before, and is in no way limited to open source software.

      --
      Filthy, filthy copyrapists!
    121. Re:My psychic prediction by Anonymous Coward · · Score: 0

      What they fail to take into consideration is that Microsoft drastically revamps their user interfaces every couple years

      What a load of shit! Office2007 was the first drastic change to the Office UI since Office97 a decade prior. Windows Vista was the first drastic change to the OS UI since Windows 95 more than a decade prior.

    122. Re:My psychic prediction by Anne+Thwacks · · Score: 1

      ... just thing what a virus infection will achieve ...

      --
      Sent from my ASR33 using ASCII
    123. Re:My psychic prediction by thethibs · · Score: 1

      You must work in a dull environment. My clients expect to be able to click on a graphic or table and edit or comment on it in place.

      Embedding is a great labor saving device--the people where you work must just not know about it, because it's the lazy thing to do.

      The only time I put dead cells or bitmaps (actually Windows Metafile is best for a whole bunch of reasons) is when I can't depend on the audience having the apps. In that case I usually put to pdf anyway.

      --
      I'm a Programmer. That's one level above Software Engineer and one level below Engineer.
    124. Re:My psychic prediction by robot_love · · Score: 1

      A hot programmer

      Now there is a fallacy...

      Hey! I'm a hot programmer, you insensitive clod!

      --
      .there is enough of everything for everyone.
    125. Re:My psychic prediction by Anonymous Coward · · Score: 0

      wow you are cool! anti-culture is always right! and you're so anti-anti-microsoft culture taht you must be double plus right.

      now please, go play in traffic. the world needs less tools like yourself.

      ps. plz to be stop inbreeding, k?

    126. Re:My psychic prediction by ifiwereasculptor · · Score: 1

      Wouldn't that be fixed by either running Debian stable/Fedora instead of Ubuntu or by warning your customers that Linux is very different and, therefore, ideally they should have some experience with it already? You know... steer them in the right direction for them. I think any /.ter can very easily profile and distinguish potential Linux users from the "I-just-want-Freecell-and-the-internets" crowd.

    127. Re:My psychic prediction by Anonymous Coward · · Score: 0

      Your experience is YOURS!

      My wife bought a netbook that came with Win7. The disk would spin constantly. It wouldn't play movies (or even audio) without sputtering along - stopping and starting..

      Long-story-short, it now has UbuntuRemix. I am posting from that machine. It plays movies & audio flawlessly. The broadcom wireless installed and started working from the start. No problems.

      A piece of junk with Win7 was turned into a decent machine that I can even develop on (if I am bored at the airport - or something).

    128. Re:My psychic prediction by Anonymous Coward · · Score: 0

      I've heard it said that Open Source is only free if your time has no value.

      I have been told by several authorative sources that my life is worth less than nothing. Does Open Source software cause me to profit?

      It has been quite painful to get Ubuntu working on my netbook. Same with kub and mint; they're just not playing nice at all.

      Is your netbook listed as compatible with that distribution? If not? Why?

      Out of the box, the Fn keys don't work and jam the keyboard. That's a relatively easy fix though, just editing a few files. The problem is that the OS doesn't send the release signal to the Fn key combo for some reason.

      Which particular FN key combo is this? Not one that was designed to make the netbook play nicely with Windows by any chance?

      I have to use the .27 kernel if I want the wireless to work because some idiot thought that putting random values in the driver would work. I don't know, did that get tested? I can't see how. I can also rmmod and modprobe the ath9k driver and that fixes it.

      Is anything truly random. rmmod and modprobe makes it work? You Guru you

      Screen brightness control doesn't work. At least not with the .27 kernel, so I have to choose between being not able to use my computer because I can't see the screen or being not able to use the computer because I can't connect to the Internet.

      Makes me wonder if there is any point to linux on your netbook at all? Obviously there must be as the fact you are telling us all about it answers your first sentence very clearly.

      All of those things worked flawlessly on Win7.

      Imagine that! A Netbook engineered for a windows environment runs windows flawlessly. Have you tried a cluster of vrtual machines? I heard that Beowulf makes you attractive to the opposite sex too.

      BTW: I use Windows regularly and haven't used any flavour of Linux for a long time but if I did it wouldn't be Ubuntu as I heard that that lowers my street cred.

    129. Re:My psychic prediction by Alex+Belits · · Score: 1

      Which particular drivers were "broken" in Ubuntu 9.04-10.10?

      Come on, tell me, I want to see what kind of details you will find by googling for "ubuntu driver broken".

      --
      Contrary to the popular belief, there indeed is no God.
    130. Re:My psychic prediction by Alex+Belits · · Score: 1

      Really?

      --
      Contrary to the popular belief, there indeed is no God.
    131. Re:My psychic prediction by Alex+Belits · · Score: 2

      For graphic or web designers or whatever, it's probably closer to 10% of the time they could use Linux, because the tools aren't there, and most people know this. (And hence people will argue against a strawman 'GIMP is nowhere near photoshop'...we know that.)

      Then what you "know" is wrong. GIMP is perfectly adequate for any kind of graphics that ever crosses HTTP protocol. It's not our (open source developers') problem that most "web designers" are ignorant, and never heard anything about any software that is not either a marketing brochure or readme file for a keygen.

      --
      Contrary to the popular belief, there indeed is no God.
    132. Re:My psychic prediction by mjwx · · Score: 2

      He said we wouldn't look at Mule because it was OSS and "you know you can't get any support for open source."

      It's not about support, it's about blame.

      He isn't asking "who can I get OSS support from" he is really asking "who do I blame if OSS goes wrong".

      My psychic prediction is that you've instantaneously found the same problem I did, or as a discussion with an CFO in an old company went:
      CFO: But who do we sue of it goes wrong?
      ME: Who do we sue when Microsoft products go wrong?
      CFO: Microsoft.
      ME: Nope, you gave up that right when I pressed F8.

      You cant blame MS, Adobe, Apple or anyone else even when it is clearly their fault because of cleverly worded EULA's, Even if parts of them are completely unenforceable, they still do their primary job which is to protect their own backsides from potential customer law suits.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    133. Re:My psychic prediction by Maxo-Texas · · Score: 1

      Big corporation.

      Consultant firms that serve us.

      Guess it's boring.

      We have all the microsoft products we want but don't use most of the advanced features.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    134. Re:My psychic prediction by ET3D · · Score: 2

      I will also predict that it'll be shown that Closed Source isn't much better in that regard...

      Agreed. The research could very well show that any non-Microsoft product is more costly than a Microsoft one. This would be easy to show at least for desktop operating systems and office suites, where Microsoft products are used by most people and therefore using any other product requires some adjustment.

      Of course nobody will publish such a research because it's much easier to take pot shots at open source than at large corporations.

    135. Re:My psychic prediction by !eopard · · Score: 2
      One thing I didn't see mentioned was the cost of managing applications. Things like training (if perform significant migrations), change management, packaging and deployment probably incur very similar resource costs for open vs closed sauce. Add in licence management costs though, and it's chalk and cheese.

      I have a team of 5 people to manage software licences, plus $$$ invested into software discovery, reporting and analysis tools and supporting infrastructure. As these are proprientary tools also they have their own yearly costs too. Preliminary investigation into how much software licence compliance activities cost (excluding licence purchases) are looking like 7 figures annually. No small change!

      --
      Boolean logic: True, False, and File not found.
    136. Re:My psychic prediction by hairyfeet · · Score: 1, Troll

      I don't have to Google squat, after dealing with those headaches I'll be HAPPY to tell you. By the way you know the difference between a FOSSie and a FOSS user? A FOSSie is just like you and think anyone whose experience isn't sunshine and roses MUST be a shill or lying, because it is NEVER the fault of FOSS, oh no. Maybe you should tell that to all the people on Ubuntu forums right now with fucked drivers. Go ahead, look for yourself, page after page after page? Are they all lying too?

      The big ones I ran into were, in no particular order: AMD chipsets/GPUs, Broadcom wireless, pretty much all the AIO printers offered at Walmart, Realtek HD chips, Via sound and network was hit or miss and seriously flaky, USB wireless and capture cards (a very popular add on here) there were a couple of others that gave me a few head thumpers, such as the lovely "can't decide whether to use onboard or discrete" bug but the chips listed above were the main PITAs.

      And of course being an amazing psychic I know what your answer will be "You shouldn't have bought foo, the support is terrible! You should have bought bar!" but wasting my time looking through outdated hardware lists showed me that route is pretty pointless, and trying to replace every onboard chip with a discrete because Linux wouldn't have played nice would have again made Linux more expensive than Windows and by a pretty large margin I might add.

      Linux for web servers is just dandy, Linux for embedded rocks your socks, Linux for desktops frankly doesn't even make it to the level of hobbyist OS IMHO and if you thought of it objectively instead of as a fanatic you'd know why: Because the corporations paying the big bucks for developers and maintainers for Linux don't give a shit about the desktop and so simply aren't gonna waste money on an area they couldn't care less about. That is why workstation support is decent and nearly every server out there has drivers OOTB but good fucking luck on consumer level stuff, because it is frankly shit city if the hardware isn't at least 2 years old. And since I deal with a good 75% consumer level and all new that makes Linux simply unusable. As I said consumers don't pay for expensive support contracts, so when it leaves my shop it better run for at LEAST 6 months problem free. With Windows I have several machines still running virus free in SMBs and homes after more than 5 years. In Linux with the constant updates breaking shit and weird drivers that work in X but fail in X+1 I just don't get that, sorry if that makes you unhappy, but that is what I experienced.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    137. Re:My psychic prediction by Ginger+Unicorn · · Score: 1

      blank really *isn't* always all it's cracked up to be-

      a claim so vague and qualified as to be applicable to anything and therefore utterly meaningless. Well done for inserting linux into the blank as troll though. nice touch.

      --
      (1.21 gigawatts) / (88 miles per hour) = 30 757 874 newtons
    138. Re:My psychic prediction by jandersen · · Score: 1

      I also predict that I will make the argument that open source really *isn't* always all it's cracked up to be--and be shouted down by many, many voices

      You sound so bitter, almost like a broken man...

      First, for the shouting - I don't really see so much of it, but perhaps it is still early days. Or perhaps the many repetitions of the same old sentence has finally made it sound rather tired and unimportant.

      Whatever, I can't see any reason to shout - of course open source isn't "always all it's cracked up to be", after all, what is? When people write code to satisfy their own motives, you will necessarily see a lot of stuff that doesn't seem to have much of a point. That doesn't mean that the quality of things like Linux isn't absolutely top class.

      As for the skepticism - I think any report should be met with skepticism; or rather, it should be met with honest scrutiny. If it is just a biased opinion piece tainted by a hidden agenda, then it is right to expose it as such, and if it is a genuinely scientific report, then it deserves the attention of careful scrutiny, since that is the way science works.

    139. Re:My psychic prediction by AmiMoJo · · Score: 1

      Some people actually prefer LibreOffice because it looks more like MS Office 2003 which they are familiar with. The ribbon interface introduced in 2007 works pretty well IMHO but it does take a while to figure out where everything went and how you do things with it.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    140. Re:My psychic prediction by TheRaven64 · · Score: 1

      You've never visited industry, have you? Or even read TFS? Most of the time, off-the-shelf systems need some customisation to work with the rest of the customer's workflow. 90% of software developers are employed (either in-house or by third party providers) to handle this customisation, or to write something from scratch if there is no off-the-shelf solution that is close.

      Customers don't want to buy software. They don't even want to buy hardware. They want a problem solved, and the solution typically involves deploying some combination of hardware and software. Customers care about things like not having enough inventory in stock, or not sending accurate bills out in a timely fashion. They pay someone to fix this for them. If the solution that they buy is Free Software, then that means that they receive all of the rights required to be able to modify and redistribute it. They can then hire someone else to maintain it, to support it, or to improve it.

      --
      I am TheRaven on Soylent News
    141. Re:My psychic prediction by amicus_curious · · Score: 1

      But out in the technology world proper, these things cost more upfront and probably take just as much work to integrate.

      That is a valid point for a company that has no pre-existing technology. But who is ever in that condition? Everyone else is already using something and that "something" is likely to be Windows and MS Office and Exchange and SQLServer, too. So re-training and data conversion costs have to be considered as a cost of changing to open source solutions.

    142. Re:My psychic prediction by KingMotley · · Score: 1

      See, now you are still "locked in". Now its because all your data is stored in a non-standard way. You are locked in to that particular project. What happens when a new, better project comes along? You can't just throw out your old application and move to the new one without either throwibg away all your data, or hiring a programmer to write a program to migrate all your data. Almost every large commercial application is customizable. Open source typically doesn't buy you a whole lot in that area except for at the very low end where often you CAN buy the source code to the closed source app if you need/want it.

      Your not mentioning file formats is the problem. THAT is how you solve lock in, not whether the program is open source or not. By using apps that use a standard file format you can throw the entire app out and replace it with a lot less pain.

    143. Re:My psychic prediction by KingMotley · · Score: 1

      Just for the record, open source products are often, but not always free (as in cost). That depends largely on the licence they use, and their business model.

    144. Re:My psychic prediction by I8TheWorm · · Score: 1

      Nice take on that... added to my mental toolbox.

      --
      Saying Android is a family of phones is akin to saying Linux is a family of PCs.
    145. Re:My psychic prediction by Anonymous Coward · · Score: 0

      $320? If you are looking to buy a new one, you are out of luck no matter where you live or what you want. Prices pretty much start at just under $300 for entry level netbooks (at least from NewEgg, which is one of the few distributors I trust)

      http://www.newegg.com/Store/SubCategory.aspx?SubCategory=772&name=Netbooks

      and sort by lowest price.

    146. Re:My psychic prediction by Anonymous Coward · · Score: 0

      Company I work for installed 200 copies of OpenOffice to a computers 5 years ago. Nobody signed up for "treaining".
      In that period, only 2 updates to OO were done, one fixing incompatibility with new, "XML based standard" for proprietary files.

    147. Re:My psychic prediction by Anonymous Coward · · Score: 0

      I was involved in a full upgrade from Office 2003 to 2007 for 500 users and despite initial complaints there wasn't much difficulty in people converting to the new layout. We have upgraded a few computers here to Windows 7 from XP and besides answering a few questions we have put nothing into training for it. Microsoft changes a few things but the behavior of it remains the same. The start menu looks different but its still in the same place, Menu orders have changes but they are still on the menus. Drag and drop hasn't changed.

      Moving between a given line of products isn't a big step. Now if your moving in between any of the three (Linux, Apple, Microsoft) then your having training issues since all three have different thought processes and methods that people need to be trained in on.

    148. Re:My psychic prediction by entrigant · · Score: 1

      So you bought a piece of hardware that is incompatible with the software you wanted to use. What is the point you're trying to make? If it's that you should buy components known to work together then, yes, I wholeheartedly agree.

      Unfortunately it's not always easy knowing what hardware will work well, and performing due diligence before purchasing hardware can be a pain. Even the hardware vendors can overstate the quality of support.

      It seems Phoronix is planning to launch a comprehensive HCL as part of openbenchmarking.org. Despite how much I hate the trollish, passive aggressive, childish way Phoronix reports the news this new site might turn out to be a great resource.

    149. Re:My psychic prediction by Anonymous Coward · · Score: 0

      If Open Source efforts were superior, they would adequately resist killing attempts by Microsoft.

    150. Re:My psychic prediction by peterbye · · Score: 1

      Just like Microsoft now - expensive, but usually works with all your other stuff

      FSVO 'works'

    151. Re:My psychic prediction by exomondo · · Score: 1

      So, like i said, you don't buy an open source product.

    152. Re:My psychic prediction by exomondo · · Score: 1

      If you're spending money on open source you're either buying a service, or employing devs to improve/modify the software.

    153. Re:My psychic prediction by DavidTC · · Score: 1

      I said graphic or web designers, you idjit. Graphic designers or web designers. Two separate things.

      GIMP is more than enough for web designers. What's keeping them on Windows is the lack of professional web design tools like Dreamweaver and Microsoft Expression Web. (And while I'm sure someone is about to argue that runs under Wine, the cost of a Windows license pales in comparison to it, so there's not any point even attempting that.)

      But GIMP sure as hell not enough for graphic designers. You know, people in the industry of graphic design? Photoshop is the low end of their software.

      There are plenty of tools on Linux that are good enough for any dabbler in the field. There are HTML editors good enough for amateurs who've decided to make a web page, and there are image manipulation tools good enough for web designers or whoever wants a quick image.

      Which is what I said.

      What there are not, however, are the commercial expert tools that professionals in various fields use, or open source software that could be replacements for them. There are obviously exceptions, like Blender, but not many.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    154. Re:My psychic prediction by Anonymous Coward · · Score: 0

      "..., how much more expensive would it be to switch to a Microsoft solution with all the same functionality?"

      How much is your sanity worth?

    155. Re:My psychic prediction by rtfa-troll · · Score: 1

      system76 ships to Canada. I heard good things about them online but have no personal experience.

      --
      =~ s,(.*),<sarcasm>$1</sarcasm>,g if any_point_you_wish();
    156. Re:My psychic prediction by fredjh · · Score: 1

      I already stated specifically not an IT company... despite the lives slashdotters live, there's far more non-IT companies than IT companies. The company that cuts my grass doesn't have to give me documents in word format, they just use computers for resource allocation, scheduling, and billing and other accounting.

      The people that maintain my furnace and air conditioner don't need to give me computer documents, either. Neither do the painters nor the other home repair people - these are the bulk of small businesses. Even a retailer only needs to keep track of stock and accounting... a closed system.

      The vast, vast majority of small (and large) businesses have nothing to do supplying IT, they just use it.

      --
      Stupid, sexy Flanders.
    157. Re:My psychic prediction by thethibs · · Score: 1

      they just use computers for resource allocation, scheduling, and billing and other accounting.

      And the tools they use to do this are standards for the industry they're in, and they come from trade associations and accounting firms as Excel spreadsheets and Access databases. The firm that installed my furnace and water heater did it according to a dimensioned and commented Visio diagram they prepared laying out the equipment, wiring, gas piping and plumbing changes.

      Where there's business, there's Windows.

      --
      I'm a Programmer. That's one level above Software Engineer and one level below Engineer.
    158. Re:My psychic prediction by Technician · · Score: 1

      Translated for you, Feb 15 2001. I posted it exactly as shown on the receipt.

      --
      The truth shall set you free!
    159. Re:My psychic prediction by fredjh · · Score: 1

      Wait... so there's no layout software on OS platforms?

      There's no compatibility at all between doc formats? Where have you been the last decade?

      --
      Stupid, sexy Flanders.
    160. Re:My psychic prediction by Alex+Belits · · Score: 1

      Here is the only part that contains something resembling facts (ones that are not lies, shown in bold):

      The big ones I ran into were, in no particular order: AMD chipsets/GPUs, Broadcom wireless, pretty much all the AIO printers offered at Walmart, Realtek HD chips, Via sound and network was hit or miss and seriously flaky, USB wireless and capture cards (a very popular add on here)

      So you are complaining about known shit hardware, specifically sabotaged by manufacturers (ATI, Broadcom) who intentionally make it work only on Windows. In particular, ATI boards until recently were shit on Windows, too, and also recently, after they were bought by AMD, their support on Linux improved. Broadcom is a known offender -- I have no idea what is wrong with them, but they don't support OSX, either.

      Everyone knowledgeable about Linux stays away from that hardware, because everything else works just fine.

      The rest of your post basically explains just how much do you hate Linux, Free and Open source software, and how you believe that Windows is better, without a single valid reason. Congratulations, you are stupid.

      --
      Contrary to the popular belief, there indeed is no God.
    161. Re:My psychic prediction by thethibs · · Score: 1

      I don't make those choices; individual businesses do. The fact that my clients choose to use what I consider to be the best, and best integrated, tools for the job is a happy convenience.

      There's reality, and there's the Linux Enthusiast Reality Distortion Field.

      --
      I'm a Programmer. That's one level above Software Engineer and one level below Engineer.
    162. Re:My psychic prediction by fredjh · · Score: 1

      I don't make those choices; individual businesses do.

      The problem isn't that people choose what they want, it's that they often choose out of ignorance of what's available.

      There's reality, and there's the Linux Enthusiast Reality Distortion Field.

      Maybe, but if you're applying that sentiment to me then you're just being a jackass - I never belittled anyone for choosing MS, I'm lamenting the fact that people think that's ALL there is.

      --
      Stupid, sexy Flanders.
    163. Re:My psychic prediction by cshark · · Score: 1

      I like to mix them. It's been my experience that there are microsoft solutions that do stack up in terms of performance. SQL Server for example is a great compliment to php on linux/apache (once you hammer out the buffer limitations in php.ini).

      These studies always make IT departments look like idiots who only looking to hire unskilled idiots to run their systems. Personally, I find the notion of hiring the least qualified people to run my systems that will break at some point to be kind of silly. You're going to need to have people that know how to use your systems whatever those systems are. Which is cheaper? Don't know, don't care. There isn't a big enough difference in terms of manpower to make a difference. You need to troubleshoot anything you implement to get it to run the way you want it to, no matter what the license terms or base price of the product is.

      If that's the basis for comparison, it's a very poor comparison indeed.

      --

      This signature has Super Cow Powers

    164. Re:My psychic prediction by Teun · · Score: 1
      01/02/16 equals to you; Feb(=2nd. month) 16(=15. day of the month) 2001(year)?

      My interpretation is still the (01)=1st. of (02)=February (16)=2016, there's not only a problem with your receipt ;)

      That's why I support the ISO time stamp of yyyy.mm.dd

      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    165. Re:My psychic prediction by hairyfeet · · Score: 1

      I noticed how you just ignored Via, Realtek, every single AIO printer in Walmart, etc etc etc? Care to comment? Oh that's right, you can't because you know the support sucks as well as I do. Want proof? Take the "hairyfeet challenge. Step right up!

      Open up three tabs in your browser. go to Walmart.com, Bestbuy.com, and Staples.com. These are the big three when it comes to retail PC peripherals sales. Now in each store you place these four things, which are the big sellers here, and NO RESEARCH!. Remember, you are an average consumer. No cheating! Ready? An all in one printer, a USB Wifi stick, the latest iPod and a USB TV Tuner. Now if you want this simulation to be accurate, buy the cheapest on half the purchases, as most consumers buy on price. Now go to...lets say Ubuntu, go to their forums and see if the twelve items you just "purchased" as three average shoppers works. Go on, I'll wait.

      They don't work, do they? I'll wager you won't get a whole cart out of the store without doing research. I'm sure you also avoided lexmark to try to tip the odds in your favor even though a consumer wouldn't know about lexmark support and wouldn't do that. You see, Linux is GREAT for servers and the enterprise markets. It is great because major corporations spend major bucks on making damned sure that server hardware "just works". But they don't give a flying fart about home users. So just like how you saw how Asus is phasing out Linux and even Canonical admits that Linux netbooks suffer higher return rates you will see more companies try Linux and then abandon it.

      Why? Is it a conspiracy? Are they all "stupid" as you trollishly called me? Because the stuff that is sold in the above stores don't work in Linux, that's why. And when it don't work they say the PC is "broken" and come wanting their money back. It is just that simple.

      So while I truly support Linux as a server OS, and even as a desktop OS for those that are willing to spend the time and effort to research every product and go CLI whenever something goes wrong, the simple fact is that isn't going to fly in the mainstream markets. If you have to do ANY CLI it is a dealbreaker, just as if you can't support the new gadget they just got at Best Buy they will return the PC. I'm sorry, but the average users is not going to be willing to learn CLI or do research on every single purchase. They're just not going to do it because they don't give a flying fart about "free as in freedom" or "the M$FT monopoly" all they care about is does their stuff work, and you are deluding yourself if you think you can get them to change for Linux. And if their consumer level stuff doesn't work your OS is "free as in worthless" and they'll be taking it back for a Windows machine. Sorry Mr FOSSie, but your RDF doesn't work in the face of reality.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    166. Re:My psychic prediction by Anonymous Coward · · Score: 0

      companies that use such programs spend more on such things as learning to use them and making them work with other software

      Let's remember that companies like Microsoft are the ones making it hard for open-source applications to exchange data with their closed-source software.

    167. Re:My psychic prediction by Alex+Belits · · Score: 1

      I noticed how you just ignored Via, Realtek,

      While Via goes out of its way to tell everyone how much they don't want their video to work under Linux, it's actually perfectly usable now, at the extent that anyone would expect Via peripheral to work.

      There are absolutely no problems with Realtek devices being supported.

      every single AIO printer in Walmart, etc etc etc?

      I don't know, who or what AIO is, and I never shop at Walmart, so I wouldn't know. Neither should anyone.

      Care to comment? Oh that's right, you can't because you know the support sucks as well as I do. Want proof? Take the "hairyfeet challenge. Step right up!

      Everything supported on MacOS is now supported on Linux, thanks to Apple adopting CUPS as their only print subsystem. All networked printers now support Postscript, and therefore work just fine. If some manufacturer produces a printer model that specifically excludes Apple users, it must be an extreme piece of shit that no sane person would touch -- under any OS.

      Open up three tabs in your browser. go to Walmart.com, Bestbuy.com, and Staples.com. These are the big three when it comes to retail PC peripherals sales. Now in each store you place these four things, which are the big sellers here, and NO RESEARCH!. Remember, you are an average consumer. No cheating! Ready? An all in one printer, a USB Wifi stick, the latest iPod and a USB TV Tuner. Now if you want this simulation to be accurate, buy the cheapest on half the purchases, as most consumers buy on price.

      That's like complaining that cars can not run on horse feed because some ignorant person may expect them to. Nevertheless, of all devices you mentioned only "wifi sticks" actually are a problem -- and almost entirely thanks to a single company, Broadcom. Everything else works just fine. A person who can't find a supported device, has to be too dumb to use a computer.

      Now go to...lets say Ubuntu, go to their forums and see if the twelve items you just "purchased" as three average shoppers works. Go on, I'll wait.

      So you did google for ammunition against me, because Ubuntu forums are among first results when you look for anything with hardware problems. Obviously you didn't actually read, or you would see the dates on posts you found, and the amount of "it works in standard configuration" responses.

      They don't work, do they? I'll wager you won't get a whole cart out of the store without doing research. I'm sure you also avoided lexmark to try to tip the odds in your favor even though a consumer wouldn't know about lexmark support and wouldn't do that.

      Those printers are long out of production now. Standards won.

      The rest of your post contains nothing but expression of your burning hatred toward Linux, with no actual claims about facts, so there is nothing there that warrants a response. You are right, you hate us. We know, and we hate you, too. However we actually have accomplished something, while all you can show for your effort is defending the pride of your Microsoft overlords.

      --
      Contrary to the popular belief, there indeed is no God.
  2. Yeah...suuuurrrrre.... by Pojut · · Score: 3, Insightful

    The authors took money for research from Microsoft, long the arch- enemy of the open-source movement-- although they assure readers that the funds came with no strings attached

    Pay no attention to the man behind the curtain! THERE IS ONLY ZUUL!

    1. Re:Yeah...suuuurrrrre.... by WrongSizeGlass · · Score: 1

      Pay no attention to the man behind the curtain! THERE IS ONLY ZUUL!

      Lucky for us there's only one Zune too ;-)

    2. Re:Yeah...suuuurrrrre.... by Stargoat · · Score: 2

      In a similar report sponsored by Boris Badenov, it has been reported that Baden is Gooden now. Additionally, one of the more effective ways to save money is to kill moose and squirrel.

      --
      Hoist Number One and Number Six.
    3. Re:Yeah...suuuurrrrre.... by crunchygranola · · Score: 1

      And we can all be absolutely certain that all future research contracts this group will get from Microsoft will also come with no strings attached and will be entirely unrelated to the results of the current contract. Yessir!

      --
      Second class citizen of the New Gilded Age
    4. Re:Yeah...suuuurrrrre.... by noidentity · · Score: 1

      You took the cheap bait in the baited summary. Don't do that; you encourage more of it.

    5. Re:Yeah...suuuurrrrre.... by Anonymous Coward · · Score: 0

      And it turns out water is the main culprit behind the dryness of the desert

  3. Company says products are a good deal and useful! by GrumblyStuff · · Score: 1

    I'm shocked! SHOCKED I SAY!

  4. "Took money from Microsoft" = FAIL by gestalt_n_pepper · · Score: 1

    Right out of the gate.

    --
    Please do not read this sig. Thank you.
    1. Re:"Took money from Microsoft" = FAIL by Svartalf · · Score: 1, Insightful

      Indeed.

      I love the supposition that closed source stuff is all "easier to learn" which isn't the case any more than open source stuff is all the opposite.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    2. Re:"Took money from Microsoft" = FAIL by amiga3D · · Score: 3, Interesting

      They assume that you've already invested in training employees to use MS products. On top of that MS saves a lot of money when interfacing with other systems and software as you pay them to do all that for you instead of you having to figure out how to do it on your own. All have to do is pay for all your licenses and support instead of having to install free software and hire people that have brains to set it up for you. Using their figures this save you tens of thousands of dollars.

    3. Re:"Took money from Microsoft" = FAIL by somersault · · Score: 1

      Generally the company doesn't have to invest in training employees though, because most people are taught MS systems in school, and some even at University. I purposely didn't take "IT" classes in high school because they were just "how to use MS Office". Then I ended up being required to do basically the same course at University as part of my CS degree. It was pretty disappointing.

      --
      which is totally what she said
    4. Re:"Took money from Microsoft" = FAIL by commodore64_love · · Score: 1

      I found Ubuntu Linux to be very difficult to learn, mainly because every time you need to fix something (example: change to supervisor mode to install flash), it involves opening the CLI.

      Which would be fine if I knew the commands, but I did not. And saying "go learn them on this website" works for an engineer like me, but would be met with a blank stare by 99.9% of users. That fatal flaw is something Apple learned in 1984 and Microsoft sometime around 1995:

      Things should be made simple enough that all you need is a mouse.
      The CLI should not be needed.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    5. Re:"Took money from Microsoft" = FAIL by Nursie · · Score: 1

      CLI is easy, fast, precise and scriptable.

      If there is a need for a GUI (and your comment shows there is) then that is all well and good and should indeed be attended to, but don't try to take away the CLI from the rest of us!!

    6. Re:"Took money from Microsoft" = FAIL by benjamindees · · Score: 1

      MS saves a lot of money when interfacing with other systems and software

      lol

      --
      "I assumed blithely that there were no elves out there in the darkness"
    7. Re:"Took money from Microsoft" = FAIL by commodore64_love · · Score: 1

      >>>don't try to take away the CLI

      At what point in my message did I ever suggest such a thing? No point.

      Microsoft still has a DOS-like CLI, Apple has a CLI, and Ubuntu does too. My point is that you should be able to fix/upgrade your computer without ever needing to open the command line. Otherwise it isn't user-friendly for 99.9% of the people.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    8. Re:"Took money from Microsoft" = FAIL by Windowser · · Score: 1

      I found Ubuntu Linux to be very difficult to learn, mainly because every time you need to fix something (example: change to supervisor mode to install flash), it involves opening the CLI.

      You must have tried Ubuntu a couple years ago. You should try it again with the latest version, since you can install pretty much anything, including flash, without ever dropping to the CLI.
      I prefer to use the CLI myself, but that's just because I'm used to the good old-fashion way.

      --
      Avoid the MS tax, always buy I.B.M. PC's (I Built-it Myself)
    9. Re:"Took money from Microsoft" = FAIL by Svartalf · · Score: 2

      Oh, no...they have to CONSTANTLY train people on Windows stuff, contrary to popular belief to the otherwise. MS changes up their stuff regularly enough to keep people that might draw a bead on their stuff at bay and to give reasons for people to "upgrade" to the newest stuff (If you think the ribbon interface to things is "easier", didn't need training, was needed to improve their products, etc. I have some nice swampland to sell you...). It amazes me to no end that people keep believing that it's "easy" and they don't have to spend tons of money on retraining with Windows and other Microsoft products- all the while spending scads of money on it all the same.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    10. Re:"Took money from Microsoft" = FAIL by Megane · · Score: 1

      Of course they also assume nothing will ever happen to closed-source software to require you to re-train your employees. Stuff like, say, that "ribbon" thingy that MS put in Office a couple of years back.

      With open-source software, you could safely ignore such a stupidly radical change.

      With Microsoft, staying with an older version means you won't be able to read documents created by anyone else, since Microsoft always changes the document format with every major new version, and saves documents in the new format by default.

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
    11. Re:"Took money from Microsoft" = FAIL by Anonymous Coward · · Score: 0

      lol
      you dumb fuck linux hippies just can't face the truth.
      Linux sucks, ever develoepr I know hates it with a vangeance. They just dont whine about it publically because dumb fuck hippies rant at them like little kiddies if they do.
      Fucking grow up

    12. Re:"Took money from Microsoft" = FAIL by Svartalf · · Score: 1

      In truth...you know how you fix a substantive number of things on Windows?

      You have to go looking for an app to do it.
      You have to go digging into the arcane registry to do it.
      You have to do a nuke-n-pave and re-install it.
      Or you have to find someone to do one of the above for you.

      You're fooling yourself if you think it's easier. It's different on Ubuntu than with Windows and you're familiar with the processes you undergo to fix things on Windows and unfamiliar with the processes under which you do it on Ubuntu.

      In most cases, you don't even need to resort to the CLI with the latest versions of Ubuntu. Most of the basic stuff (as it is with Windows) is very doable/fixable right from the UI. The more complicated stuff doesn't need special applications, but needs a similar to Window's level of arcane knowledge to do CLI or config file editing work as opposed to Registry editing.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    13. Re:"Took money from Microsoft" = FAIL by MightyMartian · · Score: 1

      The problem is that any operating system is going to be an incredibly complex creature, and a GUI configuration tool, by it's very nature is either going to have to make some base assumptions or be so huge and complex to use that a CLI would still be easier. That being the case, there will always be times when the GUI is insufficient to certain kinds of tasks. That has meant, in the Windows world over the last fifteen or sixteen years leaping to the registry for certain kinds of changes.

      I guess the point i'm trying to make, and don't take this too harshly, is if you really want to understand an operating system, quit being lazy. GUI config tools have their uses, but are never, at least in any sufficiently option-rich environment, going to give you everything you want. It's the chief reason Microsoft finally released Powerscript, because of longstanding requests by admins for years that the entire system be scriptable, to allow for custom automation tools, so that we weren't forced to either accept the the preconceptions built into the GUI tools by Microsoft or forced to go very unfriendly tools like the registry editor or almost GUI-less GUI tools like adsiedit for key system changes.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    14. Re:"Took money from Microsoft" = FAIL by whoever57 · · Score: 1

      I found Ubuntu Linux to be very difficult to learn, mainly because every time you need to fix something (example: change to supervisor mode to install flash), it involves opening the CLI.

      Once agian, you are full of it. Command line mode is not needed for installing flash.

      --
      The real "Libtards" are the Libertarians!
    15. Re:"Took money from Microsoft" = FAIL by ahodgson · · Score: 1

      It does. Mostly because they make it impossible. Can't spend money on doing the impossible.

    16. Re:"Took money from Microsoft" = FAIL by somersault · · Score: 1

      I don't think the ribbon interface looks very pleasant or logical, but it varies from employee to employee how well they handle the change. The people that ask questions tend to be the ones that would be asking questions no matter the interface. People in more technical jobs just seem to adapt.

      I agree with what you're saying. The fact that people are brought up thinking Microsoft is the gold standard is the problem. If it's not Microsoft, they have an excuse to not want to change.

      --
      which is totally what she said
    17. Re:"Took money from Microsoft" = FAIL by Anonymous Coward · · Score: 0

      They always miss the fact you have to pay for support regardless if you license a non-free application or use a free one. We used free applications from the beginning with our company and they work great. From desktop applications to web applications. The costs are less and we do contribute a significant amount of money to the development of applications we use- at least many of them- some are GNU/Linux application of which it isn't always apparent who to contribute to because so many different pieces are developed by different parties. But anyway.

      Our management systems for things like billing, book keeping, and appointments/scheduling systems were/and are reliant on free applications. They weren't integrated initially and were missing some desirable features. That isn't to say the non-free ones had or have gotten those features. My point is no current solution has the integration or feature set that we desire.

      As a result of that we had a free web application developed. This is what is interesting. It was cheaper to have a free software system developed that did everything than even the initial licensing would have been for a single non-free application. The initial development cost us a mere $500 and we even hired a developer in the USA where our company operates.

      The system has integration with Google Calendar that easily lets us schedule appointments and coordinate, lets me do one-click billing of customers (using an open API it sends bills to a printer rather than us having to print, put a stamp on, and mail stuff), keep track of what sub-contractors are owed, keep track of customers, and so on. It also has some tax features.

      We will have maintenance costs of course- but they won't be anywhere near what licensing and support costs of a non-free application would have been. We would have had to pay someone anyway as I said for support for any free or non-free application. One of the big differences though is with a free application we can easily have features added. You usually don't get that with a non-free application.

    18. Re:"Took money from Microsoft" = FAIL by commodore64_love · · Score: 1

      It was for my machine. I had to use a "sudo" command followed by some other garbage, otherwise I kept getting an "insufficient permission" error. This was ubuntu 9.04

      Anyway I agree with most of the comments that learning the CLI was worthwhile, but I still don't think I should have to visit ubuntu.com forums, type in some long CLI command, just to install flash or h.264 or whatever. But that's usually what happens with my Linux laptop.

      >>>quit being lazy.

      For 99.9% of users, lazy is not the problem. Having an IQ that is too low is the problem (just as many people can't fix their own cars, or repair a burned-out TV). The will is there but not the talent.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    19. Re:"Took money from Microsoft" = FAIL by Anonymous Coward · · Score: 0

      It was for my machine. I had to use a "sudo" command followed by some other garbage, otherwise I kept getting an "insufficient permission" error. This was ubuntu 9.04

      No, the CLI was not required for your machine. You just were not doing it right. This website shows three ways to install flash on 9.04, only one of which requires CLI usage. As you suggested in another post, the problem is not that people don't want to maintain their computers, they lack the IQ. Perhaps this applies to you also.

    20. Re:"Took money from Microsoft" = FAIL by Nursie · · Score: 1

      Oh I understand where you're coming from (99.9% may be a little high but OK), but what I mean is that in windows it's difficult or impossible to do some of the config from the command line.

      For sysadmins, developers and enthusiasts, being able to script stuff is important and useful.

    21. Re:"Took money from Microsoft" = FAIL by ancienthart · · Score: 1

      I like the first sentence of amiga3D's comment - it's the major false assumption being made.

      As a government employee of Australia, I can state that lots of large organisations invest sweet-#$!!*@-all in training employees to use any product. It's pretty much "Must be able to use X/Y/Z?" in a job advert, or "you'll have to pick that up in your own free time."

      Queensland Education has gotten better in organising training for some new database/email systems recently, but it's still at the cost of teacher preparation time, and is rarely well organised.
      "Oh, it's four in the afternoon, and you've been working LITERALLY non-stop since seven and it's been a REAAAALLLYYYY long day with all the dramas and issues of high school teaching and you still need to put in three hours uninterrupted work to be really ready tomorrow?
      I guess it's time for you to attend a two hour training session which will consist of 1 1/2 hours of administration just TALKING to you about the new system ... while you're praying that you won't fall asleep in front of the school principle." Yeah, that'll work.

  5. making them work with other software by He+who+knows · · Score: 5, Insightful

    Maybe that is because software by certain companies deliberately ignore standards and try to maki it as hard as possible to work with other peoples software.

    1. Re:making them work with other software by mikael · · Score: 1

      They mean that everything in Windows uses the Microsoft Word .doc format, spreadsheets format, and the clipboard to get everything to exchange data. From that viewpoint, trying to not use those formats is just trying to make life difficult for yourself.

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
    2. Re:making them work with other software by Anonymous Coward · · Score: 0

      if by difficult you mean cost effective.
      if office was say, $29.99 for the full blown penultimate edition, then yeah, it might be worth it, but $299.99 for the you can open 3 documents then have to re-buy me edition, no thanks.
      and when documents written in the penultimate edition aren't readable without a $399.99 add-on to the re-buy me edition, we start to see things crumble.

    3. Re:making them work with other software by Anonymous Coward · · Score: 0

      Except the only software that uses .doc is Word.

    4. Re:making them work with other software by jedidiah · · Score: 1

      Yes. Choosing to use whatever tool suits you is "just trying the make life difficult for yourself".

      This is the not quite Apple-esque closed system mentality that turns off a lot of people.

      Nevermind software freedom. I would just like the freedom to run whatever programs I want (libre or not).

      Using the platform that "has everything" means that I should be able to "use anything". Otherwise there simply is no point.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    5. Re:making them work with other software by rubycodez · · Score: 1

      do you mean the 1997-2003 .doc format, or the 2007 or the 2010 one? And the various excel versions are even more fun when moving data. We have to use office at work (two different major versions) and it makes life difficult for us.

  6. TCO Fud by aBaldrich · · Score: 3, Insightful

    Come on, Bill gates more popular than the pope, Total Cost of ownership bullshit... I agree this is news for nerds but, is it stuff that matters? No.

    --
    In soviet russia the government regulates the companies.
    1. Re:TCO Fud by dgr73 · · Score: 1

      Come on, Bill gates more popular than the pope, Total Cost of ownership bullshit... I agree this is news for nerds but, is it stuff that matters? No.

      I can see Bill being more popular than the pope, atleast he just screws his mainly adult customers, while the catholics are known for their penchant for the underage demographic.

    2. Re:TCO Fud by couchslug · · Score: 2

      Papal TCO _is_ much higher than supporting Bill Gates.

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
    3. Re:TCO Fud by Anonymous Coward · · Score: 0

      Ignorant idiot! Do you really think only catholics have had this problem. EVERY church has had trouble with gay clergy preying on children. We only hear about the catholics because they are the biggest church.

    4. Re:TCO Fud by dgr73 · · Score: 1
      While you're probably a troll, i'll take your bait:

      Not every church has this problem, because not every church expects celibacy from their priests. For example: Lutheran (protestant) clergy are allowed to marry, thus have no need to get their rocks off prison style.

    5. Re:TCO Fud by Anonymous Coward · · Score: 0

      On the other hand, the Pope never has to worry about supporting a family..

    6. Re:TCO Fud by History's+Coming+To · · Score: 1

      More technically, this is a site where the readers get to vote stories in. Yes, there are editors, but they're generally just following whatever flow the rest of us send their way. If the site is full of MS shills then pro-MS stories will get to the top, we'll all bitch about them and they'll spend more and more money trying to engineer a site full of people who never send them money anyway. I don't really care about Microsoft anymore. Friends and relatives are slowly getting used to the idea that yes, I'm some kind of computer whizz in their eyes, but no, I don't do support for commercial software. If you want to buy it then you should be pestering the people you gave the money for, the people who don't pay me. They're slowly starting to realise what value for money actually is.

      --
      Please consider this account deleted, I just can't be bothered with the spam anymore.
  7. Well, duh. by seebs · · Score: 1

    One of the reasons to get something with source code is that you need to customize it, because there is no off-the-shelf solution that does what you want. So instead of writing your own completely from scratch, you start with something at least reasonably close to what you want.

    If you're using commercial software, it's because the commercial software did what you needed out of the box; if it didn't, you couldn't use it, because you can't make it do what you need it to do.

    This is not surprising.

    --
    My blog: http://www.seebs.net/log/ --- My iPhone/iPad app: http://www.seebs.net/seebsfrac/
    1. Re:Well, duh. by Nadaka · · Score: 2

      Right.

      You only have three options when there isn't a ready made solution for your requirements.

      Conform your requirements to the available proprietary software, develop it from scratch, or build on the work of an existing near solution.

      One of these things is not like the others.

      One of these things is not the same.

      One of these things means you don't meet your original requirements and you have to deliver something that is less than what is asked wanted.

    2. Re:Well, duh. by Anonymous Coward · · Score: 0

      That sounds like it's from the perspective of an individual or small business. Where I work (a large university) we also have open source systems that function exactly how we want them straight off, and closed source systems that have had to be heavily modified by the vendor. The latter was a hell of a lot more expensive than the former. (About £3M for the student record system IIRC.)

    3. Re:Well, duh. by Bert64 · · Score: 1

      Actually there is the third, very common but quite ridiculous option...

      Commercial software doesn't do what you want, so you change your business practices to work around how it does do things.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    4. Re:Well, duh. by burnin1965 · · Score: 1

      Conform your requirements to the available proprietary software, develop it from scratch, or build on the work of an existing near solution.

      Over a 20 year period I watched this play out.

      In one instance a license was going to expire on a statistical analysis application that ran on a Unix server and all the engineers used Reflection X on their Windows workstations to run the application and perform processor intensive statistical analysis for their manufacturing experiments.

      A replacement was selected and presented to the engineering group, it was Windows based and ran on the workstation instead of a server. Aside from the fact that it was missing many features and functions the engineers used from day to day nobody seemed to take into consideration that the move from a client server configuration was going to 1) increase network traffic significantly as each engineer would now need to download and upload massive data files from a file server, 2) rather than have one powerful server running the application as needed now all workstations needed to be upgraded with the memory and CPU needed to support the application, and 3) as the application was continually updated to implement the missing features the upgrades would now be needed on hundreds of workstations instead of one server.

      Proprietary software is definitely not a magic bullet that works turnkey out of the box.

    5. Re:Well, duh. by Anonymous Coward · · Score: 0

      also, this is an interesting ambiguity, because this fact alludes to thinking: well, of course it takes more effort. but maybe that's not true, because open source software is good enough anyways?

      still i think, open source software could be way better if UNIX communication and integration concepts were more innovative.

    6. Re:Well, duh. by pseudonomous · · Score: 1

      In your example though, it's proprietary software vs. proprietary software. What your example really seems to suggest is that "fat clients" aren't always better than "thin clients", and that you should've just renewed the license on your original, proprietary software.

  8. disingenuous? by caffeinemessiah · · Score: 5, Insightful

    So using an MS or MS-compatible (thanks to years of aggressive marketing by MS) stack is less expensive in terms of training time than inserting a piece of open-source software into that stack and trying to make everything work? Interesting...next up, replacing my car's wheels with motorcycle wheels makes it take longer for me to get to places. Perhaps I should just get the entire motorcycle instead?

    --
    An old-timer with old-timey ideas.
    1. Re:disingenuous? by Anonymous Coward · · Score: 0

      While the study is flawed, your analogy is even more flawed. The main flaw of most such studies is that it ignores long term costs such as the cost of vendor lock-in. And that has nothing to do with replacing one components. If you want software that's better, and you want software that also comes cheaper in the short term, that requires less retraining, etc., the components should also be better by themselves. I've never found FLOSS (or software in general) integrated too well, so this can't be a flaw as it would be in your analogy.

    2. Re:disingenuous? by Stregano · · Score: 1

      Get some of those huge chopper back wheels for your car. That would be awesome

      --
      The world is how you make it
    3. Re:disingenuous? by AchilleTalon · · Score: 1

      Also, it worth mentions the cost is not the only reason to pick an OSS solution. In fact, this whole thing is primary about openess rather than freeness like in free beer.

      --
      Achille Talon
      Hop!
    4. Re:disingenuous? by Kjella · · Score: 1

      Yeah, except more and more you expect software to work with each other. Suddenly you find there's lots of maintenance shops and accessory shops and fleet management shops and driver training shops and whatnot that don't deal with motorcycles. Of course we know that vendors only play nice with themselves, but even when you put all open source software in one bin you will find there's specialized software you miss. And that software is likely to be made to work with the most common solution.

      Just recently I've heard on the news OpenOffice lost 4000 (norwegian) and 20000 (norwegian) users in the public sector here, moving to MS Office. That's 3-4% of all public employees and a huge win for Microsoft which is creeping back up towards 100%. One seems to focus on Thunderbird as a poor alternative to Outlook/Exchange mostly - they probably got a better deal on MS Office than just Outlook, which is like waving a huge red flag to MS that they're going with another office suite. The other mostly focused on integration to pedagogical and administrative tools, citing a lot of custom work needed.

      It's not cheap to be the one paving the road, paying for additional features or custom development. If open source already did everything you want it to do and integrates with everything you need it to integrate with then sure, but that's a dream world. Open source lives off the idea that software is almost good enough and that a bunch of continuous improvements will move it forward. But quite often you come to a gap, there is no open source solution to do X and writing a solution from scratch is just too much to bear. Very often someone has really cornered the marked on some niche and they only wotk with MS, you can't just pretend that doesn't happen and is a real problem that costs money.

      --
      Live today, because you never know what tomorrow brings
    5. Re:disingenuous? by I8TheWorm · · Score: 1

      I've worked with both C# and Java, and I read the comment differently.

      Generally if you use Visual Studio and C#/ASP.Net everything is there and ready to go. That's not so with Java/J2EE. You need to decide the web framework to use and there are lots (lots of good ones I might add). If you're doing MVC you need to decide which framework to use for that.

      There are a lot more decisions to make and more complications when working with Java. Conversely, it's been my experience that Java programmers know more about the fundamentals than C# programmers do... because they've been forced to understand it.

      --
      Saying Android is a family of phones is akin to saying Linux is a family of PCs.
    6. Re:disingenuous? by BlortHorc · · Score: 1

      So using an MS or MS-compatible (thanks to years of aggressive marketing by MS) stack is less expensive in terms of training time than inserting a piece of open-source software into that stack and trying to make everything work? Interesting...next up, replacing my car's wheels with motorcycle wheels makes it take longer for me to get to places. Perhaps I should just get the entire motorcycle instead?

      Exactly, this is the same complete bullshit TCO nonsense that MS has been pushing for years, which is that it only might just possibly maybe be more expensive to change if you have already invested in MS out the wazoo.

      News flash to market droids at MS: 1) many of us are not using your "good enough" software, because "good enough" is code for kind of crappy 2) Kind of crappy for $$$$ versus just as good and with source so if you really need to make it do something else, you can for the cost of a decent programmer whose skill set involves actual skills and not the pseudo-skill of being able to press a button marked "Okay", really, why do we care about MSCE again? 3) You tried this tired old shit so many times, no one in a tech company actually going somewhere and not wallowing in shit believes a word of what you say anymore

      Oh, and nice vehicular analogy :)

    7. Re:disingenuous? by Anonymous Coward · · Score: 0

      no, you have to buy the CAR tire. the one who sole the tire is solely the car manufacturer.

    8. Re:disingenuous? by c++0xFF · · Score: 1

      Conversely, it's been my experience that Java programmers know more about the fundamentals than C# programmers do... because they've been forced to understand it.

      Hahahaha!

      Compared to a C/C++ programmer, most C# and Java programmers are so lacking in fundamentals it's appalling. Any differences between them are probably pretty minor in comparison.

      Of course, some people think that's a good thing. But back in my day, we were forced to understand things ... and we LIKED IT!

      That comment made me do a double-take. Normally the argument is:

      It's been my experience that C/C++ programmers know more about the fundamentals than Java programmers do... because they've been forced to understand it.

      Saying that C#

    9. Re:disingenuous? by I8TheWorm · · Score: 1

      Fair enough, but your laughter is misplaced. At no point was I talking about C/C++ (which is where my programming career began)... I was only talking about C# and Java.

      It's been my experience that assembler programmers know more about the fundamentals than C/C++ programmers do... because they've been forced to understand it.

      Also works.

      --
      Saying Android is a family of phones is akin to saying Linux is a family of PCs.
  9. Out of context by Verdatum · · Score: 4, Informative

    Am I the only one who see's this summary as picking the most incendiary portion of this article, and elevating it by taking out of context? The latter part of the article discusses choosing carefully, and promoting open standards to allow for more compatibility in open source software. Plus, this is a partial book review...what's up with that?

    1. Re:Out of context by Pharmboy · · Score: 4, Insightful

      To be perfectly fair, almost no one is going to read the article for a topic like this, and the editors know it. They can just pick any study that MS had any financial input in, and that favors them (in any degree), publish a link, make sweeping claims, so they are simply feeding the fanboys and trolls. These types of articles are never insightful anyway, and most users here have better information about this topic than the authors of the articles. No one on the planet has ever switched platforms because of the contents of these types of articles.

      --
      Tequila: It's not just for breakfast anymore!
    2. Re:Out of context by Verdatum · · Score: 1

      You sir, make an excellent point. I feel better now, thank you.

    3. Re:Out of context by sosume · · Score: 1

      We're so lucky that Slashdot doesn't seem to be biased in any way, and we can trust their reporting summaries and selected stories as completely neutral. *hides*

    4. Re:Out of context by DiegoBravo · · Score: 1

      > No one on the planet has ever switched platforms because of the contents of these types of articles.

      But I know a lot of people in this planet that never switched platforms because of such articles.

    5. Re:Out of context by Anonymous Coward · · Score: 0

      This is the New Slashdot, where not-even-blogworthy posts are accepted.

    6. Re:Out of context by magus_melchior · · Score: 1

      No one on the planet has ever switched platforms because of the contents of these types of articles.

      Tell that to the local PHB.

      No one still employed in IT has ever switched platforms because of the contents of these types of articles.

      --
      "We are Microsoft. You shall be assimilated. Competition is futile."
    7. Re:Out of context by Anonymous Coward · · Score: 0

      Incendiary sells. Carnival clowns are a long running tradition for a reason. They bring in money. Cool heads are usually low in numbers. They editors don't care that they don't sell to the cool heads. As long as they keep the knee jerk ire going, the clicks keep coming in.

    8. Re:Out of context by Deb-fanboy · · Score: 1
      Yes I agree. There is some content in the fine article which is fair such as

      governments should make sure that the two forms of software compete on a level playing field and can comingle efficiently. One way of doing this would be to promote open standards to ensure that proprietary incumbents do not abuse a dominant position.

      I believe that open standards would certainly help break certain proprietary software monopolies.

      The sig is loading

  10. Before we jump over this by zero.kalvin · · Score: 1

    Regardless of what he said. It is reasonable to assume that not all open source software are cheaper to run on the long run than their propriety equivalent. Ok, it might be cheaper on the long run to have linux versus windows, but(and just as an example, I am not saying it is) it might be cheaper to run office then open office. Just because I am evil, that doesn't invalidate my point , nor does it invalidate the data I have.

    1. Re:Before we jump over this by mikael · · Score: 1

      When corporations make bulk purchases of hardware for new projects, they would have to factor in the following:

      Purchase of new equipment + software
      Installation of add-ons like E-mail and word-processing apps
      Integration into the existing system network
      Development and porting of existing in-house applications
      Administration staff + training courses
      Users + (re)training courses
      Workflow performance
      Power consumption

      You could be a start-up company with half-price hardware, but if you tried to make a profit from expensive training course that would kill the consideration.

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
    2. Re:Before we jump over this by _Sprocket_ · · Score: 1

      Regardless of what he said. It is reasonable to assume that not all open source software are cheaper to run on the long run than their propriety equivalent.

      Sure. But this is hardly revolutionary or worthy of yet another book. We know that everything has costs and the overall cost of something is not always represented in an up-front price tag - software is no different. Where this conversation tends to get misleading is that not every cost is always considered and individuals with an axe to grind tend to limit the conversation to "free" being about licensing costs. This is old ground that's been trodden many times before.

  11. Microsoft is high ... on my "Screw You!" list by Spectre · · Score: 3, Interesting

    {sarcasm}Yeah, having a company around that maintains and tests their products for compatibility is always better than having to do it yourself.{/sarcasm}

    I do software development for a small company, we have a mix of tools in our environment.

    Recently, my development workstation was upgraded from an old Windows XP desktop to a late model Windows 7 desktop.

    Microsoft Visual Studio versions from a few years ago complain of compatibility issues and some need to be run in "XP compatibility" mode to function. "Would you like to check for compatibility updates online?" - Yes, I would. Fancy that, there aren't any.

    ActiveState Perl and Python development environments and my HTML editor-of-choice VIM all function with no oddness at all.

    THIS is why the first paragraph gets sarcasm tags.

    --
    "Flame away, I wear asbestos underwear"
    1. Re:Microsoft is high ... on my "Screw You!" list by metallic · · Score: 1

      What version of Visual Studio? I have 2008 and 2010 running on Windows 7 with absolutely zero issues.

      --
      Karma: Positive. Mostly effected by cowbell.
  12. Learning to use and making it work by jpvlsmv · · Score: 5, Funny

    It's a good thing Microsoft places so much value on keeping the user experience the same across its various upgrades. Certainly a user of Microsoft Office didn't have to change their mannerisms when they switched from Office 2003 to Office 2007's "ribbon".

    Certainly, all of my XP habits still apply to Windows 7's Aero. None of the functionality has moved around in the slightest.

    And it's also a good thing Microsoft places a lot of value on interoperability. Certainly they have never seen an incompatibility that prevents Active Directory from working with other LDAP solutions. Or certain Windows code that creates spurious error messages when run on a competitor's version of DOS.

    I give Microsoft all the credit it deserves for making reports like the possible.

    --Joe

    1. Re:Learning to use and making it work by MightyYar · · Score: 3, Interesting

      Certainly a user of Microsoft Office didn't have to change their mannerisms when they switched from Office 2003 to Office 2007's "ribbon".

      Heh, hit a nerve there. My company is switching from 2003 to 2010 and we all sort of sit around Googling all day to unwind the ribbon. It's not that the ribbon is so bad, but the built-in help is horrendous. How hard would it have been to have a help section geared towards showing you how the old way translates into the new way? Maybe something as simple as a mock-up of the old interface, where when you select something it shows you how to do it the new way?

      Or favorite Ribbon fuck-up so far: to copy-as-picture in Excel, you select the sub-menu on the PASTE button, then select "As Picture", and then "Copy". Yes, that's right... in their fancy new interface they make you Copy by clicking on Paste! I would PAY to talk to an engineer that had to sit through the conclusion of that meeting :)

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    2. Re:Learning to use and making it work by Anonymous Coward · · Score: 0

      ^This. As someone who prefers Linux to Windows, going from Windows XP and any version of Office pre-2007 to Windows 7 and Office 2007 and I might have well switched to BeOS in Russian with a Japanese Office program. Eventually I can figure out what's going on, but it isn't pretty or free (in terms of training). Just finding the "save" button took a non-trivial amount of time the first time.

      My boss loves MS stuff, and even he really dislikes many of the new things about it. It feels like "different for different's sake" rather than "different because it's better."

    3. Re:Learning to use and making it work by Anonymous Coward · · Score: 0

      That reminds me of yesterday when I had to fix our system, but actually had to fix some files (and filenames) that were created with MS tools in the most stupid way imaginable.

      One thing was that apparently some mail program saves the full path as filename (it wasn't outlook, but it had X-MS fields in the header). While the system itself didn't care about a file starting with 'u:\user\Desktop\*.docx' OpenOffice didn't want to touch that file until I deleted the characters windows doesn't allow in filenames. Of course because of the filename it couldn't be opened on a windows system, but you were asked for a new valid filename to save as when you tried to save the attachment there.

      Another problem was a form created as docx with read-only parts that contained writable text fields consisting of blanks. The person calling for help always deleted the blanks before trying to edit the fields which wasn't allowed because after deleting the last blank only the protected parts remained. So you had to enter your data first and then delete the blanks to allow for centering. When I talked to co-workers they said they don't use that form and forfeit the 10% price reduction you get with that form, because it is too much hassle, but might give it another try now that they know the reason of the problem.

      There are so many parts where ms stuff allows silly things that just break the workflow.

    4. Re:Learning to use and making it work by UnknowingFool · · Score: 1

      This is the basic flaw in their premise. No open-source software is not always free. There are costs associated with learning and training on new software; however, that cost also applies to proprietary software as well including (in the case of MS) from one version to a newer version. The learning curve might be smaller from one version to another but that does not mean it is always zero. The question is really whether such costs are offset by the upfront cost difference or the licensing cost difference.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    5. Re:Learning to use and making it work by KingMotley · · Score: 1

      No, not everything converts, just most. You can still open the same documents, you edit them the same way, just the menu/ribbon changes.

      That is easier than opening a word document in OoO and it totally messes up the entire document your client gave you and you have no idea what it says, and the client doesn't know why you are having such a problem, your competitor never did.

    6. Re:Learning to use and making it work by Blakey+Rat · · Score: 1

      Or favorite Ribbon fuck-up so far: to copy-as-picture in Excel, you select the sub-menu on the PASTE button, then select "As Picture", and then "Copy". Yes, that's right... in their fancy new interface they make you Copy by clicking on Paste! I would PAY to talk to an engineer that had to sit through the conclusion of that meeting :)

      Excel always puts an image in the clipboard by default... I don't understand the point of doing this. It seems like the receiving application should be told to accept the image version of the clipboard content, instead of the table version, if that's what you want.

      It's probably such a poorly supported feature because the Excel team was like, "why would anybody *do* this?"

    7. Re:Learning to use and making it work by Anonymous Coward · · Score: 0

      Maybe something as simple as a mock-up of the old interface, where when you select something it shows you how to do it the new way?

      you mean something like this?

    8. Re:Learning to use and making it work by zero0ne · · Score: 1

      You prefer Linux, but can't figure out where the fuck MS moved an icon to?

      Practically everything they did in the 2007/2010 ribbon was to group like items together, and they did a good job. when you save an item, there is the print button, or the share button or the other god knows how many buttons.

      The ONLY thing that sucked about the conversion was the new format, and the horrendous job they did with making it easy to open new _ _ _ X docs in old, pre 2007 office products (be it viewers or the actual office suites).

        "OH NO!!!! Microsoft made the Paste button bigger than the Copy button, how will I ever survive!!!"

      **Note that I run Ubuntu @ home (yeah the crybaby GUI version, getting better at working in the terminal), and thats with free MS software (BizSpark license)

    9. Re:Learning to use and making it work by Anonymous Coward · · Score: 0

      The language issues you speak of were lost in translation when they sent the request to India.

    10. Re:Learning to use and making it work by MightyYar · · Score: 1

      Ohhhhh... that is effing sweet! Why isn't the product help like that? Just sent it out to my co-workers. Doesn't address the messed-up Paste-copy situation, but gets 99% of everything else!

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    11. Re:Learning to use and making it work by MightyYar · · Score: 1

      It's probably such a poorly supported feature because the Excel team was like, "why would anybody *do* this?"

      Because the chuckleheads at MS decided that the picture should be "As Seen On Screen" instead of "As Seen When Printed", so the gridlines all show up when you paste. Note that in 2003 and prior it pasted "As Seen When Printed" unless you explicitly chose "As Seen On Screen".

      The alternative is to hunt down the "Show Gridlines" option, turn it off, cut, paste, then turn the "Show Gridlines" option back on, which is so tedious that I'd probably write a macro :)

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    12. Re:Learning to use and making it work by Xitt · · Score: 1

      Heh, hit a nerve there. My company is switching from 2003 to 2010 and we all sort of sit around Googling all day to unwind the ribbon. It's not that the ribbon is so bad, but the built-in help is horrendous. How hard would it have been to have a help section geared towards showing you how the old way translates into the new way? Maybe something as simple as a mock-up of the old interface, where when you select something it shows you how to do it the new way

      There are interactive guides that provide you with the 2003 interface and show you where the equivalent command is in 2010, have a look here: http://office2010.microsoft.com/en-us/word-help/learn-where-menu-and-toolbar-commands-are-in-office-2010-HA101794130.aspx

    13. Re:Learning to use and making it work by Anonymous Coward · · Score: 0

      Or favorite Ribbon fuck-up so far: to copy-as-picture in Excel, you select the sub-menu on the PASTE button, then select "As Picture", and then "Copy". Yes, that's right... in their fancy new interface they make you Copy by clicking on Paste! I would PAY to talk to an engineer that had to sit through the conclusion of that meeting :)

      Makes perfect sense, once you've gotten used to clicking the "Start" button to turn off the machine.

    14. Re:Learning to use and making it work by Beat+The+Odds · · Score: 1

      How hard would it have been to have a help section geared towards showing you how the old way translates into the new way?

      Well... first they would have to figure this out for themselves, now wouldn't they?

    15. Re:Learning to use and making it work by MightyYar · · Score: 1

      Thank you so much for the link - another poster pointed out the Flash-based ones as well.

      Why these weren't integrated with the built-in help boggles the mind...

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    16. Re:Learning to use and making it work by Anonymous Coward · · Score: 0

      Umm... like: http://office.microsoft.com/en-us/word-help/interactive-word-2003-to-word-2007-command-reference-guide-ha010074432.aspx

    17. Re:Learning to use and making it work by Anonymous Coward · · Score: 0

      "How hard would it have been to have a help section geared towards showing you how the old way translates into the new way? Maybe something as simple as a mock-up of the old interface, where when you select something it shows you how to do it the new way?"

      A help section? A mock-up? Why in hell would that be necessary when they could have implemented a classic mode, or at least offered it as an installable option? Then you, I, and millions of other people wouldn't have to rage about how awful the ribbon is, we could set the damn thing to "classic mode" and get on with our work. THAT would have been a sensible way to deal with the transition to something that may -- or may not -- be a better UI (personally, I think it sucks -- it's confusing and wastes screen space).

      The thing that irks me is not that Microsoft is experimenting with new ways to do things, but that they offered no other option.

    18. Re:Learning to use and making it work by Anonymous Coward · · Score: 0

      "Maybe something as simple as a mock-up of the old interface, where when you select something it shows you how to do it the new way?"

      Do you mean something like these?

      http://office2010.microsoft.com/en-us/publisher-help/learn-where-menu-and-toolbar-commands-are-in-office-2010-HA101794130.aspx?origin=HA010370236

    19. Re:Learning to use and making it work by Anonymous Coward · · Score: 0

      Or favorite Ribbon fuck-up so far: to copy-as-picture in Excel, you select the sub-menu on the PASTE button, then select "As Picture", and then "Copy". Yes, that's right... in their fancy new interface they make you Copy by clicking on Paste! I would PAY to talk to an engineer that had to sit through the conclusion of that meeting :)

      Absolute bullshit! You select Copy -> Copy As Picture... or you select the object and hit + c. when you paste you can use the paste options to select paste as picture

    20. Re:Learning to use and making it work by MightyYar · · Score: 1

      You select Copy -> Copy As Picture

      LOL! Where is that?

      when you paste you can use the paste options to select paste as picture

      Ahhhh, but if you are cutting and pasting from Excel, you will get gridlines... If you use the Paste->As Picture->Copy method, you can choose "As Printed" - no gridlines!

      In Excel 2003, the no-gridlines behavior was standard when you did "Paste Special-> As Picture". But progress...

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    21. Re:Learning to use and making it work by Anonymous Coward · · Score: 0

      I'm MCSE 2000 Certified.. Giz a job anyone?

    22. Re:Learning to use and making it work by laddiebuck · · Score: 1

      What I hate the most about the ribbon is giving instructions to nontechnical friends. I used to be able to say "Format -> Paragraph" or "Insert -> Symbol". Now? No words. This has virtually stopped my ability to help my nontechnical friends and relatives with their questions about Office. I've managed a few times since then, but oh, how ever so laboriously!

      But seriously. I like text menus too, even just for my own use.

      Thank goodness my only contact with MS Office these days is when I have to help others. If I actually had to use it myself I'd go up the wall.

    23. Re:Learning to use and making it work by Eclipse-now · · Score: 1
      Even though I'm not in I.T. and am not a computer developer or programmer, I just have to have a good old-fashioned rant about this one! Microsoft recently commissioned a study into just how much money adopting Open Source can really cost an organisation. It seems that when a company adopts new software, it takes a bunch of time and money to build all the systems from scratch, get them all working together smoothly, and then retrain all the workers. Surprise surprise!

      But this superficial study ignores the fact that every time Microsoft callously upgrades their Operating System without due diligence into compatibility problems with a trillion other bits of software and hardware out there, there are a gazillion compatibility issues to sort out. All the IT professionals run off to classes and seminars and have to retrain anyway, and then begin the mammoth task of ironing out all their unique business software routines, banging it all into shape and forcing it to work. It takes time. Microsoft upgrades are a major pain in the butt to the IT staff on any decent sized firm! Of course, they want this. It guarantees job security. But must the job itself be so painful?

      To top it all off, Microsoft are being hypocritical here. They are warning against the change to Open Source software because of the costs in changing, yet ignore just how enormously they had just changed Microsoft Office 2007 when they introduced the Ribbon bar across all the old drop down menu's we used to know! Their rather experimental Ribbon was not just a view option leaving all the old commands and drop down menu's intact, but instead killed many of the old commands and routines users knew. It was an autocratic rewrite of the entire Office suite forcing everyone to go back to basics and learn how to suck eggs. The sheer human capital lost in this arrogant decision was astonishing! Workers with years of Office experience, who could format Word with ease and design beautiful Excel spreadsheets in their sleep, all suddenly found themselves powerless. As the old joke goes,

      12. Every time GM introduced a new model, car buyers would have to learn how to drive all over again because none of the controls would operate in the same manner as the old car.

      I admit to being an idealist and dreamer, and maybe even a tiny bit lazy. Or is that sane? At a deep, gut level, I just feel that once I learn a piece of basic software like Word I should not have to re-learn the basics all over again. Call me lazy, but I don't want progress and new functionality to force me to have to relearn the basics. The modern world is complex enough, thank you very much!

      So even though we are graphic designers and forced to use Mac, the one thing that keeps me wishing a Mac-ish Open Source revolution would sweep away all competitors is the fact that the Open Source model is more grassroots driven, and less likely to waste so much human capital on pointless 'renovations' to the software. Not only that, but it is Open source! The code is open, and available to all. Programmers can design stuff compatible with their Open standards. Microsoft isn't Open. They keep the latest editions of Word locked so that I can't open a .docx file in Open Office. We're talking about a monopoly here! So why on earth did the Australian government mandate support for a monopoly!?

      I want the world's governments to accelerate their support of Open Source, not retard it. I like the fact that the

    24. Re:Learning to use and making it work by Eclipse-now · · Score: 1
    25. Re:Learning to use and making it work by Ciggy · · Score: 1

      ...in their fancy new interface they make you Copy by clicking on Paste!

      Why does this surprise you? Windows 95 (98 def had?) introduced the START button you have to click to shutdown the computer - you had to click START to STOP the computer (XP as well?) - so why are you confused over needing to click PASTE to COPY?

      Just as Vista removed the start button (presumably to avoid the stupidity of having the click the opposite to what you want to do) expect a new version of the ribbon to remove the Paste sub-menu and replace it with an icon of some sort

      --

      A rose by any other name would smell as sweet;
      A chrysanthemum by any other name would be easier to spell
    26. Re:Learning to use and making it work by MightyYar · · Score: 1

      Why does this surprise you?

      Because people were telling me how the ribbon is worth the effort in re-learning the GUI, because all of the built-up unintuitive cruft is gone.

      And that's partly true... I mean, in Excel you don't go to the "Insert" menu to edit a named cell anymore, which has always puzzled me. And the old "Copy as Picture" function had to be activated by holding down the shift key, which was weird... but at least you never had to use it when pasting back into another Office application. Now you need it unless you like gridlines to be printed - and they hid it away 3 levels deep in the wrong menu? Very, very annoying... and yes, it is a surprise :)

      But they won't surprise me again! I'll expect crap from now on, I promise! :)

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
  13. anti M$ orgasms by Anonymous Coward · · Score: 0

    That report neglects the almost orgasmic feeling one gets when one does not add money to the m$ coffers

  14. The Windows Phone 7 user thought so too by phonewebcam · · Score: 1

    He says although his phone cost more than all those millions of Android ones, he's happy because he knows he has all the smarts and know-how of the best brains in the business behind his closed source OS, so has great support if anything goes wrong. Then he got his phone bill

    1. Re:The Windows Phone 7 user thought so too by Lehk228 · · Score: 1

      Blackberry sips data
      Android drinks data
      iProduct chugs data
      win phone 7 just dumps it all over the floor

      --
      Snowden and Manning are heroes.
  15. Farm report just in by paiute · · Score: 5, Funny

    Chickens taste better, say panel of cows.

    --
    If Slashdot were chemistry it would look like this:Cadaverine
    1. Re:Farm report just in by Archangel+Michael · · Score: 1

      Chickens don't taste like anything. And so if tasting like "nothing and everything" is "better" then ... yeah you're right.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    2. Re:Farm report just in by fl_litig8r · · Score: 1

      Chickens taste better, say panel of cows.

      Study funded by Chick-fil-A.

    3. Re:Farm report just in by ffreeloader · · Score: 1

      Chickens taste better, say panel of cows.

      Study funded by Chick-fil-A.

      Nah. This report was funded by the membership of the National Bovine Society(NBS). The sole reason for the existence of the NBS is the advancement of bovine interests.

      --
      "while democracy seeks equality in liberty, socialism seeks equality in restraint and servitude." de Tocqueville
  16. Learning to use them? by Anonymous Coward · · Score: 5, Insightful

    Funny. My wife's office recently upgraded from Office 2003 to a more recent release.

    How do I know?

    The first day it was on her computer, the conversation at home went something like this:

    Her: "What the FUCK! The fuckheads in IT gave some new bullshit version of Word on my fucking computer and it is completely fucking different. I spent like a fucking hour trying to find how to do "X". Where the fuck are my fucking toolbars? There is this new bullshit toolbar that is completely useless."
    Me: "It's called the 'ribbon'."
    Her: "Whatever the fuck it is called it is fucking stupid. And what the fuck is this 'docx' bullshit?" ... continue 15 minute profanity laced tirade...

    Companies spend more money on learning how to use open source? The three-year quota on profanity that my wife used up in a day says otherwise.

    1. Re:Learning to use them? by WrongSizeGlass · · Score: 3, Informative

      You're a lucky man to have a wife who focus her anger on the source rather than bringing it home to you ;-)

      The Office 2003 upgrade issue is something I'm dealing with with a few of my clients. Some employees have a newer version at home and are OK with the thought of upgrading but the owners are dead set against learning "the ribbon thing".

    2. Re:Learning to use them? by dcw3 · · Score: 1

      Thank you for the chuckle. I went through the exact same issue several months ago when IT "upgraded" me to Office 07. Suddenly, I couldn't find all the stuff that I needed, and I had deadlines to meet. Simple things like "Freeze Panes", moved for no apparent reason. Now that I've used it for a few months, I do like some of the newer features, but it seems that MS changed so many things for no reason other than to change them.

      --
      Just another day in Paradise
    3. Re:Learning to use them? by Anonymous Coward · · Score: 0

      Anger management much? If I were your wife's boss I would seriously consider firing her. Someone who so vehemently opposes learning new things is a drag on everyone around them.

    4. Re:Learning to use them? by Bert64 · · Score: 1

      This is often conveniently ignored in MS funded studies...

      Sure, it's a given that moving from MSOfffice 2003 to OpenOffice 3 would result in users having to get used to a new interface and some formatting issues with older files...

      But moving from MSOffice 2003 to 2007 or 2010 will also result in exactly the same issues, only without the cost and openness benefits that a move to OpenOffice would bring. In fact, the interface differences are actually greater moving from one MS version to another than going from MS 2003 to OpenOffice 3.x.

      Users hate change, but sooner or later change will be forced upon them, either because your thinking long term and moving to a more open system, or your thinking short term and moving from your old unsupported proprietary software to a newer version that will just give you a few more years before another forced upgrade.
      Might as well actually get some benefit from a process which irritates users.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    5. Re:Learning to use them? by Bert64 · · Score: 1

      Give them OpenOffice, the interface will be far more familiar to them than "the ribbon thing", they will have the benefit of storing their data in open file formats, they will have the benefit of a cross platform suite, they will have the benefit of being able to give a free copy to any employee who wants to run it at home and they will save money now and will be able to upgrade to future versions for free too.
      If OpenOffice ever gets a ribbon interface, you can pretty much guarantee there will either be an option to turn it off, or someone will maintain a forked version that doesn't have it.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    6. Re:Learning to use them? by snookiex · · Score: 1

      And she kisses you with that mouth? Gosh...

      --
      Open Source Network Inventory for the masses! Kuwaiba
    7. Re:Learning to use them? by FrankDrebin · · Score: 1

      Her: "What the FUCK!

      Lemme guess, she was working on the script for "The Big Lebowski 2".

      --
      Anybody want a peanut?
    8. Re:Learning to use them? by msormune · · Score: 1

      To be fair, a lot of high profile open source GUI projects like KDE and Gnome also like to redo the looks just about every major version...

    9. Re:Learning to use them? by WinstonWolfIT · · Score: 1

      On a completely unrelated topic, now is not the best time for you, the husband of said wife, to bleach your hear and grow a goatee.

    10. Re:Learning to use them? by Anonymous Coward · · Score: 0

      As the OP, I can tell you that you are never going to be someone's boss. If you are, storied tales of your management style will be a weekly posting to TheDailyWTF.

      Your reading comprehension is somewhere south of our 6 year old son.

      First, becoming frustrated at work but waiting to an appropriate time to vent is, by definition, "anger management".

      Second, where was it said she is against learning new things? Dropping in a completely new interface, without warning, when working under a deadline for a billion+ (yes, 'billion' with a 'b') dollar proposal would frustrate anyone. And since it was corporate IT, it's not like she had a choice as to "when".

    11. Re:Learning to use them? by Anonymous Coward · · Score: 1

      Ugh, I hated the ribbon on first upgrade. However, I figured that like most technology it would become familiar with time. Wrong. It's still just as horrible now as it was then.

    12. Re:Learning to use them? by archen · · Score: 1

      Her: "What the FUCK! The fuckheads in IT gave some new bullshit version of Word on my fucking computer and it is completely fucking different. I spent like a fucking hour trying to find how to do "X". Where the fuck are my fucking toolbars? There is this new bullshit toolbar that is completely useless."

      Typical. It's not the corporate world adopting a bunch of crap or forcing things down people's throats. It's not Microsoft's fault for making buggy badly designed garbage. No it's all the "fuckheads in IT". Small wonder job satisfaction in IT is so low and the businesses can push this kind of crap out with impunity.

    13. Re:Learning to use them? by I8TheWorm · · Score: 1

      Weird. Most (not all) of the experience I've had with clients switching (nevermind I'm a software guy and not desktop services or training) has been more along the lines of "oh there it is.... ok."

      --
      Saying Android is a family of phones is akin to saying Linux is a family of PCs.
    14. Re:Learning to use them? by repetty · · Score: 1

      I think it's kinda sexy that she let loose, cursed, and even said, "fuck."

      I hope they they had vigorous sex that night.

    15. Re:Learning to use them? by Anonymous Coward · · Score: 0

      OP here again. I've done IT support for companies large and small.

      I've met her IT people and her description is accurate.

    16. Re:Learning to use them? by Pharmboy · · Score: 1

      That is just stupid. Learning new things to do the same old thing is useless. If you want to spend time to learn something, try to learn something NEW, or something that adds value to what you do.

      My wife found a deal on a laptop the other day, it has a version of office on it. I had to open the help files and dig around just to figure out how to pull up the "about" window, to see what version it is. I learned something alright, that who ever designed the newest office interface is a fucking idiot.

      --
      Tequila: It's not just for breakfast anymore!
  17. Bad Headline by midnitewolf · · Score: 2

    The closest the article comes to saying this is "that free programs are not always cheaper". Headlining it as "Open Source More Expensive Says MS" is pretty disingenuous.

  18. The lingering saying about open source by Anonymous Coward · · Score: 0

    The saying that "Open source is only free if your time is worth nothing" lingers rather persistently, even among open source advocates, because there's a grain of truth there. Usability, stability, backwards compatibility, user friendliness; they all matter.

    1. Re:The lingering saying about open source by MightyMartian · · Score: 3, Interesting

      And yet the same applies to many of Microsoft's products. I have yet to do a major upgrade in server software without some pretty big hangups and issues, uninstalling certain software just to make sure the upgrade succeeds. These problems do not go away just because you paid $1000 for the base software and $5000 in CALs.

      The problem I so often have with these claims is they seem to mistake ease of installation with the actual maintenance of the software. You betcha that Exchange is a lot easier to install than any potential open source solution. But maintenance over time? I've had more issues over the last five years with my Exchange server than I've had with the Postfix server I run, which only really gets kicked when I need to do upgrades. The thing just keeps humming, chewing up significantly less resources, thus requiring less expensive hardware, licensing-wise being much much much much much much cheaper, so I'd say that while I had my upsets getting Postfix going, if we're going on man hours, it's been far cheaper than Exchange.

      Another good example is VPN. I reviewed a number of VPN solutions; Cisco, 3Com, Microsoft, and had assorted issues from stability to cost, and at the end of the day picked OpenVPN, which is secure, rock solid, and all in all pretty damned easy to configure. The people who, I suspect, would have problems with something like OpenVPN would be admins who sit completely within the Microsoft ecology, taking the courses, getting their MCSEs (or whatever its called these days), and thus having avoided as much as possible notions like text editors and command line tools, having drunken the kool-aid on "ease of use" to the point where the ease makes them almost useless at working on other platforms.

      I'm not saying that things don't have their places. I'm fully cognizant of the fact that there are are areas where Microsoft is superior, certainly other groupware solutions, both closed and open source, are not the equal of Exchange+Outlook, though to be honest that's more a user ease-of-use issue than an admins. I think one needs to be pragmatic, but saying "open source is inferior" is just plain inaccurate. It certainly is true in some cases, but not in all. The worst part of living in a Microsoft world to my mind is that they've produced a legion of intellectually crippled sysadmins, who view competing products like Unix with either derision or fear, often times not realizing how inferior Microsoft is in some areas. This is clearly Microsoft's intent, to control the kinds of admins that get into any shop.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:The lingering saying about open source by Bert64 · · Score: 2

      The worst part of living in a Microsoft world to my mind is that they've produced a legion of intellectually crippled sysadmins, who view competing products like Unix with either derision or fear, often times not realizing how inferior Microsoft is in some areas.

      Indeed, i have to deal with people like this every day... The problem is that smart competent people will evaluate multiple options and pick the one that best suits their needs, but people doing this would result in lost business for MS. So they would rather have an army of clueless drones that will accept what they're given and not try to think for themselves.

      The problem I so often have with these claims is they seem to mistake ease of installation with the actual maintenance of the software.

      Indeed, and monkey can get a windows based network up and basically hobbling along, and this is what their marketing concentrates on...
      In many cases, a monkey could get many linux based setups hobbling along in the same way, its just that there is no marketing trying to convince people of this.

      However, you don't want a system that is barely functional being managed by someone who has no clue how it really works... You want someone who knows the system inside out, who will configure the system to run optimally and ensure that necessary updates are applied in a timely manner etc.
      However, running a system optimally is actually much harder with windows than it is with unix:

      Under the interface, the windows system is actually far more complicated than any unix system... As soon as you try to do anything advanced which isn't catered for by the gui, or have to fix a serious problem it becomes extremely complex.
      Windows suffers from security related design flaws which either have to be accepted as security risks, or kludgily worked around... Things like authentication with uncracked hashes, weak password hashing, file typing (including execute ability) by filename, broken apps which only run as admin, disorganised filesystem etc...
      Windows lacks centralised package management, you will probably have to spend extra to buy a patch management system.
      Windows requires anti virus, you will probably have to pay a lot of money for this too.

      So sure, if you want a horrendously insecure and flakey network, hire the cheapest MCSEs you can and then you have money left over to buy the software... Such a setup will probably seem ok for a while too, until something goes badly wrong.
      If you want a network thats reasonably secure and functional you will need to hire decent competent (ie more expensive) staff in any case. So why not run unix instead of windows, you will need less staff which will be a significant saving for people at this competence level, and you will obviously save on all the software (and perhaps be able to use less/cheaper hardware).

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    3. Re:The lingering saying about open source by Anonymous Coward · · Score: 0

      Ding ding ding! We have a winner!

      I work with one of those people and you are exactly right. The school he went to for his Bachelor's is to blame, I believe. They taught him MS, and that's what he knows. His only experience with any other system is some really old Red Hat machines and because he wasn't taught that, and in fact was told some flat out untrue things from people he trusted, he thinks anything that doesn't have a GUI (and only a GUI) must be stone age crap. This despite the fact that we once worked together for over 6 hours around 2003ish trying to find one option buried under multiple GUI (tabs that opened other tabs) on a Windows 200x server. Something we could have just "searched" for in a text file, since we knew what it was called, just not where it could be found. It was truly absurd. I've never had software make me feel like such a newbie, well, since I was a newbie. In the early 80s. When I was 8.

    4. Re:The lingering saying about open source by jedidiah · · Score: 1

      Yes. And all of those things are far more likely to be delivered by any community based solution where the point isn't to extract the most money possible out of the end users by some sort of upgrade treadmill. No. You are far more likely to get a good experience out of any product where the product is actually the point and where perhaps some of the developers are actually end users.

      This is especially ironic considering the idiot that originated that ancient aphorism.

      Even at the time he originated it I found WinDOS to be the more bothersome and time consuming product.

      --
      A Pirate and a Puritan look the same on a balance sheet.
  19. *sigh* by sootman · · Score: 2

    One of my favorite quotes of all time summed it up nicely. I forgot it exactly and I can't find it now, but it was something along the lines of

    If they're going to put scare quotes around "free" they should do the same for commercial software because you don't really "own" it.

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  20. Raving OS opponents report: OS more expensive.... by pyalot · · Score: 1

    what a surprise.

  21. Uh-huh. by Anonymous Coward · · Score: 0

    The authors took money for research from Microsoft, long the arch- enemy of the open-source movement-- although they assure readers that the funds came with no strings attached)

    Right, no visible strings attached! There's nothing except just the rather obvious understanding that producing a report that benefits your client's financial position in any way will likely lead to future sponsorship, which will benefit your financial position in a very concrete way.

  22. key phrase in summary by Anonymous Coward · · Score: 0

    "making them work" --yes, more money is spent making them work as desired, but the end result is they actually DO work, unlike most of MS's, where we often end up with kludgy workarounds that give less then the desired results.

  23. No, !FAIL. by Anonymous Coward · · Score: 0

    1. RTFR(eview) - The book looks intriguing.

    2. Why wouldn't MS actually want the truth? When making strategic decisions you must have the truth or otherwise you're dead - both figuratively and literally in the case of military generals.

    MS is in the mature phase of their business cycle and all of their efforts to innovate and grow have been mediocre at best. Open Source is a trend that has taken off and if I were in MS' shoes, I would have commissioned a study to understand what's going on in the hopes of keeping my company from its slide down into irrelevancy.

    1. Re:No, !FAIL. by Svartalf · · Score: 1

      You're deluding yourself if you think MS wants the truth. Repeatedly, they've shown they want skewed observations of things and the like (And there's official documents stating that this was the thinking they use and prior studies that were shown to be half-truths at best...)- so long as you buy from them they don't honestly care how anyone thinks of them or their solutions.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    2. Re:No, !FAIL. by Anonymous Coward · · Score: 0

      Microsoft already has the truth but it's a truth they don't like so they're trying to sell us their "truth"

  24. Inconsistent Summary - Does Not Equate by Anonymous Coward · · Score: 0

    RTFA. Summary misstates.

  25. Not even Houdini.... by metalmaster · · Score: 1

    The real trick to software uptake is usability. If you can take a complex solution and make it a breeze to use you've got a win. The problem with a lot of the free software out there is the focus on "making it work" instead of "making it pretty"

    If you have an application that takes a bit of configuration to get it right, grandma would rather press some buttons and fill in some text areas. Hiding options in config files or cli switches is not the way to go. Unfortunately, theres plenty of software out there that chooses this route

    1. Re:Not even Houdini.... by PPH · · Score: 1

      The problem with a lot of the free software out there is the focus on "making it work" instead of "making it pretty"

      True. But that's a problem if you are trying to sell your app to the PHB instead of the users and/or support staff. CLI or file configuration is preferred by many administrators, who just write shell scripts or push out files to multiple installations. Grandma is a different market and one that Microsoft can have.

      --
      Have gnu, will travel.
    2. Re:Not even Houdini.... by SiChemist · · Score: 1

      Usability differs for different tasks. For some tasks, I WANT a program that utilizes "cli switches" so that I can use a script to automate it. Likewise, storing configuration information in a "config file" allows me to easily back up that configuration as well as inspect it if something goes wrong. I make a backup copy of important config files before I edit them so I can get back to a working configuration by overwriting the config file with its backup if^H^H when I screw something up.

      You can't say anything about usability without knowing use cases. For server software, I would always prefer a config file over a gui control panel.

  26. Bullshit. in the past maybe. by unity100 · · Score: 1

    in the past, when you couldnt find people to work with those software. we are not in the past. o/s that has gone mainstream enough has huge base of professionals available to hire or to contract. from linux to php. check the listings here out, for example www.elance.com . it is a good picture of i.t. landscape.

    it doesnt matter open source or not. software which has not gained enough userbase, will not have enough professionals working on it. this goes on from operating systems to platforms like python and php or android. this is the nature of software and hardware. hell, actually its the nature of all things technological. produce millions of volkswagen beetles, and in 10 years you will have people who can service them all over the world.

    'strings unattached' sounds more bullshit when these are considered.

  27. Yeah, closed source is waaayy better by bl8n8r · · Score: 3, Informative

    The benefits of vendor lock-in and proprietary file formats cost me way less money every year.  The ROI of adopting the latest and greatest version of my proprietary software gets faster every year too. I really like the way my choices become more and more limited, and dictated by a governing body focused mainly on capital and politics. Not to mention that secure feeling of having a digital noose around my neck, dragging my head towards a grinding wheel with each revision of my server software.  The benefits of meeting new and exciting people is a big plus as well. Just last month, I upgraded my proprietary mail server software only to find out there was some sort of misconfiguration error on my part which was causing my users to be unable to log in.  I was on the phone with so many people from so many third world countries that I actually managed to learn a new language!  We didn't fix the mail server issue, but for now, we use a Swingline stapler balanced on the spacebar to automatically close the error message dialogs to keep them from taking all available memory over night. What a creative solution!  And it only took two weeks to figure it out!  The vendor of our proprietary system promised us they will have it fixed in the next release.  You can't get that kind of commitment with open source.

    --
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    1. Re:Yeah, closed source is waaayy better by guruevi · · Score: 1

      I know it's supposed to be funny but that is exactly what happens in a large organization. I work in a place where central IT swears that if they buy from a vendor they will be able to get much better support and they can blame somebody. But then when you go to the meetings or get status reports usually this is the response to a disaster or a technical issue: We talked to the vendor and they told us we need to upgrade to the latest version. We talked to the vendor and they gave us this patch they wrote for us. We talked to the vendor and they gave us their internal beta release to see if it fixes the problem.

      What is the big difference between having a vendor do it or hiring a programmer working on an open source solution? Absolutely none. Except that the vendor charges you for each instance of support and gives you the privilege of paying for the licensing on top. They spend roughly $10M/year on Microsoft software alone, $100M/year total in licensing costs (last years financial report).

      Given that they have only roughly 2000 servers and 5,000 workstations to take care of and that many departments also have their own licensing to take care of I would say that would pay for a heck of a lot of programmers, they could even fund their own development company for that price.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    2. Re:Yeah, closed source is waaayy better by Anonymous Coward · · Score: 0

      and don't forget the security advantages to closed source....

    3. Re:Yeah, closed source is waaayy better by Anonymous Coward · · Score: 0

      Wow... good rant until you mentioned mail server software, I guess this is in comparison to if something goes wrong with your sendmail.cf, it could take the rest of your life to figure out.

      Cheers

    4. Re:Yeah, closed source is waaayy better by Anonymous Coward · · Score: 0

      Sweet font, bro!

  28. Users given new software need training, shock! by jabjoe · · Score: 2

    The increase in cost is in the switching. Well that's nothing new. That's pretty much a one-time cost. After that training for new versions is going to be much cheaper, and with closed software you would also have to pay that. Difference is that once you have switched, you software costs drop to nothing, and you can choose whoever you want to do support/training as there is no lock in. That switching cost is something MS and others rely on, but it's a false economy to keep avoiding it.

  29. So what? by Anonymous Coward · · Score: 0

    I say invest in people, not the corporations.

    It's not that I am against buying anything from a company. All too often though money that could have been used to keep a person employed is spent on some expensive craptastic "solution" which was purchsed at the suggestion of a silver-bullet peddling sales weasel.

  30. In related news... by fahrbot-bot · · Score: 1

    The researchers will next compare Windows based and Open Source based mobile phones. The title of the article will be, "These are not the Droids you're looking for."

    --
    It must have been something you assimilated. . . .
  31. Inaccurate summary? by Target+Practice · · Score: 1

    This is merely one writer's take on the book, 'The Comingled Code'. I would recommend instead to read the book before we get all uppity. It's true they received funding from Microsoft, but I would like to know who else funded them. From the book's homepage, it seems quite a few people are happy with their work, including this guy from Google:

    “Unlike much of the writing on open source versus proprietary software, this book offers factual evidence, careful analysis, and evenhanded discussion, while avoiding unsupported opinions, hyperbole, and exaggeration. Everyone who is concerned with open source will want to read this book.”
    —Hal Varian, Chief Economist at Google

    The writer at the Economist seems to have a bone to pick with Open Source, regardless:

    "Yet the finding that open-source advocates will like least is that free programs are not always cheaper. To be sure, the upfront cost of proprietary software is higher (although open-source programs are not always free). But companies that use such programs spend more on such things as learning to use them and making them work with other software."

    Anyone experienced an implementation of new software, Open Source or not, where there was no cost associated with the learning curve and the integration?

    --
    There's a 68.71% chance you're right.
  32. News? by nog_lorp · · Score: 1

    These reports have been coming out since RMS has had a beard.

    1. Re:News? by Locutus · · Score: 1

      they had slowed some in the past 5 years though. Probably iPhone, iPad, and Android phones, Android tablets, netbooks and possibly even Chrome OS netbooks moved them to start up the smear campaign again. There have been a number of 'Microsoft is dieing' types of articles being published and the latest was how CES was a yawner for anything related to Microsoft.

      We're going to start seeing more and more of these fake research efforts as Microsoft increases defending its position on top of the hill. What they don't realized is that the hill is not being rushed be any one enemy and instead, the hill is eroding from the bottom up. Fortifying the top of the hill will not do anything but keep them on top of a smaller and smaller hill. IMO

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  33. I agree by m0s3m8n · · Score: 2

    I agree with one of the authors points. We just ran into a problem where OpenOffice would not properly read a docx file. The problem of course is the maker of the priority (guess who) software constantly changing file formats just enough to break everyone's conversion code. The old MS moto - "It's not done until Lotus won't run."

    --
    Conservative, mod down for violating /. political norms.
    1. Re:I agree by Anonymous Coward · · Score: 0

      Office 2003 doesn't open all docx files properly either.

  34. As a Windows/Linux/Mac/Unix sysadmin... by Culture20 · · Score: 1

    I say hogwash. Admining *nix systems is much easier than Windows boxes. I'm constantly having to do simple things like "do $foo on boxes 1-24,35-90,102-150" on both windows and *nix boxes, and unless sshd and bash are installed on the windows boxes, it quickly devolves into stupid DOS tricks to properly run things like wmic via psexec (which doesn't work natively).

    1. Re:As a Windows/Linux/Mac/Unix sysadmin... by Locke2005 · · Score: 1

      If you are used to "admining" *nix boxes, then working with Linux is easier. If all you've ever done is admin Windows, then working with Windows is a hell of a lot easier. It's always cheaper and easier to go with what you already know; that is the advantage that most Microsoft sales are now built on.

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
    2. Re:As a Windows/Linux/Mac/Unix sysadmin... by StuartHankins · · Score: 1

      I did something like this recently... we had problems with a DC that was changing the time sporadically. Since the times were off by more than 5 minutes they weren't resyncing which was causing all sorts of network problems. I needed to know the local time on the various servers so they could be manually fixed.

      On Linux I created a simple 10-line script to run a given command (specified as an argument on the command line) on a hardcoded list of servers. It's almost instant to run... 2 or 3 seconds total for a dozen servers. And since the script was created, I can use this for pretty much anything I want (even if it's a simple "uname -a").

      On Windows, I messed around with a lot of different methods and settled on WMI. Not only does Windows 2000 server use different objects for the time than 2003 server, it was painfully slow, taking more than 7 minutes to run on approximately 30 servers. The WMI solution was not reusable.

      There may have been a better method, but in a time pinch this was what I did. And in many many other cases, utilities such as "cut", "head", "grep", "tail", "awk" and "sed" have saved me substantial time. Ghostscript is awesome. CUPS backend scripts are extremely useful and let me do things like parse text from an output file and route it accordingly.

    3. Re:As a Windows/Linux/Mac/Unix sysadmin... by StuartHankins · · Score: 1

      That said, there are a lot of things that are inherently more difficult on Windows because of the limited tools available.

      For instance, how do you search a file for text, using Windows Server 2000 or 2003 tools? Show only the first or last x lines of a file? Dependably schedule an item to run whether you are logged in or not? Determine which versions of which applications are installed?

      Some of these things require WMI which is rather ugly and slow, some require programming (no built-in utility which does this), and some require 3rd party tools (PSTools, Cygwin etc). Connectivity is another issue with Windows, for instance Windows' lack of built-in SSH / sftp tools makes configuring Cisco equipment more difficult than necessary. So there are many issues and limitations with Windows vs *nix.

      Windows is more pointy-clicky though, so if you're a weak admin it's easier to use.

    4. Re:As a Windows/Linux/Mac/Unix sysadmin... by Anonymous Coward · · Score: 0

      I generally agree the *nix systems are easier. Even just running intrusion detection programs was always much easier on Linux. It had a number of steps for when running updates, but it worked and worked well. On windows, it seems to be a lot more work to handle updates because you don't just have operating systems updates you have other vendors (at a minimum anti-virus).

      With that said, group policey brings a lot to the table. I've seen things as powerful (unix's file philosophy makes a lot possible) but never as simple. For small businesses that's bad, for big it probably means *nix is typically better.

    5. Re:As a Windows/Linux/Mac/Unix sysadmin... by Culture20 · · Score: 1

      If you are used to "admining" *nix boxes, then working with Linux is easier. If all you've ever done is admin Windows, then working with Windows is a hell of a lot easier. It's always cheaper and easier to go with what you already know; that is the advantage that most Microsoft sales are now built on.

      With decades of DOS->Win3->Win95->Win98[se]->NT4->Win2k->WinXP->Win2k3->Vista->Win7->Win2k8 under my belt, and only starting Solaris with 2.6 and Linux with RH 5 (pre-RHEL), I'd say I'm more of a Windows sysadmin. But getting Windows to do what I want is frustrating because as a *nix sysadmin as well, I _know_ the grass is greener on the other side, and there are cases where things that _should_ be easy on Windows just aren't. Granted, things like ADS are 1000% better than puppet or cfengine, but ADS is not the panacea for mass administration that marketing puppets claim.

    6. Re:As a Windows/Linux/Mac/Unix sysadmin... by Culture20 · · Score: 1

      For instance, how do you search a file for text, using Windows Server 2000 or 2003 tools? Show only the first or last x lines of a file? Dependably schedule an item to run whether you are logged in or not? Determine which versions of which applications are installed?

      Searching a file for text can be done with 'find' on win2k3 machines. Find is like grep's lesser brother, but it works for simple tasks. The part I always forget is that the double quotes for the search text are required. If you're talking about a binary file, you have to use strings.exe from sysinternals first.
      Scheduling can usually be done via schtasks, or at. You usually have to import as SYSTEM to ensure things run unattended.
      Everything else you mentioned is spot-on.
      "psinfo -s @computerlist.txt" will give you some basic software info (not always versions) Also, MS bought sysinternals, so pstools is not quite 3rd party any more, just not default installation.

      The biggest problem with using psexec is that things like wmic fail completely. There are a lot of other programs (mostly install shield setups) that can't even be run in silent mode via psexec, but run fine via a scheduled run (which psexec can set up).

  35. So... by Anonymous Coward · · Score: 0

    How's that 8 GB of memory support working out for you in a proprietary OS from 2001? Oh wait, they crippled it to only allow 4 GB, even with PAE support. (http://en.wikipedia.org/wiki/Physical_Address_Extension) Let me guess, I can buy an "upgrade" to fix it, thereby giving up EAX/3D audio support, which was removed from the new versions of the mentioned OS. No thanks.

    I've instead upgraded to a system that isn't artificially crippled. I won't say which one, but you can be sure there are no stickers on the front of my PC. I'm tired of someone telling me how much hardware I'm allowed to use and I won't tolerate it any longer.

  36. Awful Headline by RockGrumbler · · Score: 1

    From the article : "Yet the finding that open-source advocates will like least is that free programs are not always cheaper. To be sure, the upfront cost of proprietary software is higher (although open-source programs are not always free). But companies that use such programs spend more on such things as learning to use them and making them work with other software.."

    It may be Microsoft inspired, but this statement is hardly as inflammatory as the headline makes it out to be. In fact the entire article seemed to be as middle of the road as you can get.

  37. Red Herring by xednieht · · Score: 1

    Free Software != Open Source software. Open Source Really has nothing to do with free. The value of Open Source is that you are able to look under the hood. If it happens to be Free and Open and Good ala Apache and many others then it's just a bonus.

    Of course you still need IT staff to manage it, pay for a computer to install it upon, and all the other fun stuff. Just because it's Open Source doesn't mean Joe Sixpack can suddenly administer a server - duh.

    Having said that, experience has shown that Open Source software documentation is infinitely better than the rubbish in MS user manuals.

    --

    Hope is the currency of fools
  38. Why fuel the Microsoft pandering... by McNihil · · Score: 1

    Why fuel the Microsoft pandering by "legitimizing" the said "report" with anti arguments?

    Microsoft does not matter and they haven't for a very long time and the sooner we stop affix relevance to them the better.

    and oh... think about it before you mod and/or reply.

    Seriously not a flame bait... hoping more of an anti flame bait.

  39. Teach a man to fish by Anonymous Coward · · Score: 0

    You can sell a man a fish each day of his live.
    Or you could teach a man to fish - how can that be more expensive in the long run?

  40. I'm curious about the methodology here by Ellisande · · Score: 1

    I'm wondering about two things here. First - in cases where proprietary software is used, its generally the case that the company has to develope its own middle-ware product for intergration into their systems (or buy a boxed one), either way, its part of the cost of the product. Is that being used in this calculation, or is that considered a seperate "product"? For an open source solution, the better option is probably just to modify for the source to integrate the product, which would be more cost for the product itself, but you miss the middle-ware costs. Second - is this looking at only the "cost" or factoring in time as well? If you're having an integration problem (even if you are a big enough company to complain loud enough to get say, Microsoft, to implement a fix) you're certainly not going to get it over night, or next week. In smaller companies, this isn't an option at all. If you look at time waiting for Microsoft to probably never fix the problem, versus devloping and submitting an code change for an open source product, I'd bet the amount of time actually used is significantly less than the Microsoft turn-around. Sure its a higher development cost to the company, but it will save them many hours getting a fix to their workforce in a faster time frame.

  41. Cost of closed-source by Anonymous Coward · · Score: 0

    Really, we all know this is a load of malarkey. Let me share my experience.

    I run a large website. What I mean by this is that the site peaks at 15kreqs/second and is ranked under 500 on Alexa. Our entire staff consists of three people, all experienced developers, and we have built the site on open-source technology for less than the cost of a nice used car. Including hardware.

    I honestly do not think this level of efficiency is possible with closed-source software. With open-source we can just go in and tool the sofware to our needs, easily write plugins and modules, and yes even sometimes pay the project developers a bounty for a feature we need. This leads to a highly tuned and effective system with low overhead and low maintenance burden.

    Our experiences with closed-source software has been less than stellar. Waiting weeks, sometimes months for a company to customise their product to fit our needs and integrate with our systems, when if we had the source we could do it ourselves in a day or two. The cost for commercial licences and custom modifications can be outrageous, to say the least.. Sometimes approaching that of our yearly hardware budget.

    If you're spending more on open-source than closed-source, you're doing it wrong. Hire better people. They are worth it.

  42. piracy and externalizing costs by fermion · · Score: 1
    I will take issue with the training costs. Right now training for popular proprietary software is funded in three ways. One is that software is pirated by people who want to use the software, they use it, learn it, and then are available for employers. We know that software piracy costs software firms at least 34 billion dollars a year, and those costs are not tolerated by the firms. They are passed on through higher prices to customers. Therefore, training through piracy results in higher prices to customers using the software, and so the customers are indirectly paying for training. It is just that they are paying to train the employees of competing firms.

    Third, people are trained through what are often for profit adult education programs. These programs are often funded through student loans. The default rate at for profit schools can be twice as high as public non-profit schools and three times as high as private non-profit schools. All these defaults are covered by taxpayer money. Again, the tax payer is funding the training of proprietary programs when often free OSS programs are available to teach the concepts. Firms are being taxed into bankruptcy to pay for training and buy licenses so their competitors can save on training costs. What is the point in that?

    To be sure this report is a classic case of externalizing costs to make a product seem cheaper. Sure blowing up a mountaintop is the cheap way to get coal because it is the taxpayer, not the firm, that is going to be funding the health care costs of the townships below the mountain. Sure it is cheaper to run up debt to fund a ten year war intended to make war mongers rich because the debt will be paid by the next generation of middle class tax payers, not the war mongers kids.

    OSS software is not useful for everything, but it does seem to work for much of the web infrastructure. Sure when I use OSS on my website there is a learning curve and the resources are not widely available. OTOH, when I want a feature I do not have to beg MS to include it, I can just pay one of the army of PHP, Python, of Ruby developers to do it. Even better, I am not a slave to an external upgrade cycle intended to maximize profits for a firm that has no regard to my needs and will demand upgrade fees even if I do not need the new software. This is another indication that OSS will sooner rather than later destroy the MS business model.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  43. here are some hints... by t2t10 · · Score: 1

    But companies that use such programs spend more on such things as learning to use them

    That's sometimes the case; in the long run, training and learning costs are almost always lower than for equivalent Microsoft software however. Microsoft keeps changing its interfaces so that marketing and sales can squeeze out a new version, and that gets really expensive in the long run. Many companies have been refusing to upgrade Windows and Office because of that, only to be forced to do so eventually.

    and making them work with other software"

    Sure, making FOSS work with Microsoft software is a real pain. However, that pain can be nearly eliminated by eliminating Microsoft software.

    1. Re:here are some hints... by KingMotley · · Score: 0

      FOSS software often works even worse with another FOSS project than Microsoft, unfortunately.

    2. Re:here are some hints... by t2t10 · · Score: 1

      You're comparing apples and oranges. FOSS is a category of licenses, while Microsoft is a brand and a company. Proprietary software in general also works poorly with other proprietary software.

    3. Re:here are some hints... by KingMotley · · Score: 1

      Yes, they are different, but that does not invalidate what I said. If you expect to use a FOSS project in an environment where it has to work with other software, often it is easier to have microsoft to microsoft is brain dead easy. Microsoft to another commercial app is harder, and Microsoft to FOSS is more difficult. However, FOSS to another FOSS is usually by far the hardest.

    4. Re:here are some hints... by t2t10 · · Score: 1

      Yes, they are different, but that does not invalidate what I said.

      You can't invalidate something that is completely meaningless to begin with. Talking about how "FOSS" software interoperates with "Microsoft" software is meaningless because they are two entirely different categories of things.

    5. Re:here are some hints... by KingMotley · · Score: 1

      It's not meaningless, it's quite meaningful to a large number of people. Just because it's not meaningful to you doesn't mean it's meaningless. One day you'll realize the world doesn't revolve around just you.

  44. Article is probably accurate. by whoever57 · · Score: 1
    Actually, I think that the article is probably accurate. The problem is /.'s summary. The report says:

    Yet the finding that open-source advocates will like least is that free programs are not always cheaper.

    Thus, the article acknowledges that the use of open source is cheaper in some circumstances -- but what proportion? The article doesn't elaborate. It could be 1%, it could be 99%.

    --
    The real "Libtards" are the Libertarians!
  45. Turning the table by h00manist · · Score: 1

    The game continues and changes each day. Android is open source, and doing very well. Open source is still evolving. IPV6 may greatly increase people's interest in p2p type projects, which open standards and source are very good at. Internet censorship is also growing, and nobody really knows what's coming with that, it could be a call for more and more open standards to combat it. Funding sources are also evolving, apparently the Humble Bundle guys invented a new format. The pledge system is becoming more popular.

    --
    Build your own energy sources from scratch. http://otherpower.com/
    1. Re:Turning the table by imric · · Score: 1

      "Internet censorship is also growing"

      And this will be facilitated by IPv6.

      --
      Paranoia is a Survival Trait!
    2. Re:Turning the table by Anonymous Coward · · Score: 0

      Why do you believe that is? Oh wait, I'm asking a slashdotter. I can't reasonably expect any supporting arguments or citations; I'm supposed to validate your claim myself by 'just googling it'.

      "I don't have to back up my assertion! Anyone with half a brain should automatically agree with my statement or do the research themselves!"

      Sorry, had to vent that. All too often I see /.ers commenting this way. Apparently it's acceptable or even encouraged to make claims and expect the audience to back them up.

    3. Re:Turning the table by Anonymous Coward · · Score: 0

      The irony here being you are guilty here of doing the exact same thing you're venting about.

    4. Re:Turning the table by Anonymous Coward · · Score: 0

      Try reading his sig, then reading his post again.

    5. Re:Turning the table by Z00L00K · · Score: 4, Insightful

      And knowing open source also means that you know how to fix it when it breaks.

      If Microsoft software breaks all you can do is pray and hope that it will be resolved in a future bug fix. A call to M$ support renders you a long wait on the phone where you can't do anything and finally a question if you have tried to reinstall, and if you have done it and have any kind of custom software in the vicinity then they can't help you.

      So either you are putting in some hours to get in control or you give up control to Microsoft.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    6. Re:Turning the table by Reservoir+Penguin · · Score: 1

      Do you really think how Enterprise support from MS (or any other large vendor) works?

      --
      US-UK-Israel: The real Axis of Evil
    7. Re:Turning the table by 787style · · Score: 2, Insightful

      Assuming that you do have the staff and infrastructure in place to fix, test and compile the code, you and your organization are subsequently forked from the official release. A scenario which is can be just as bad than waiting for MS to fix.

      Once you code a solution to your defect, the proposed fix still has to be submitted, and may not be accepted by the developers. This could continue on for months, or even years of never implementing your fix. The onus is on your org, then, to repeatedly merge in changes, recompile, retest, and re-release your forked code base.

      Again, this is all on the assumption you have the resources/knowledge to actually code a solution. Which many organziations do not.

    8. Re:Turning the table by DerPflanz · · Score: 4, Insightful

      And knowing open source also means that you know how to fix it when it breaks.

      First off, I am a professional software developer/entrepreneur and a big supporter of open source software and freedom. But the argument you bring here is the worst argument *for* open source. I work with Evolution in my professional life and it crashes on me quite often. (Not often enough to replace it, so I will continue using it.) Even that I am a programmer, I do not know how to fix it. Getting to know a moderately complex piece of software takes a lot of time and effort (and thus money), that I rather spend on working for my customers. They actually pay me for my work.

      Otoh, I also purchased Novell Groupwise, combined with SuSE Linux Enterprise Desktop (I thought it was a viable commercial Linux solution), and it is a lot worse than any do-it-yourself packages, so I guess closed source sucks too. Just in a different way.

      --
      -- The Internet is a too slow way of doing things, you'd never do without it.
    9. Re:Turning the table by Anonymous Coward · · Score: 2

      That's how it works for us. We're a 300 million dollar company, maybe not big enough to get their attention? And yes we've gone through CDW et al, and done the whole licensing review and all that. They always come back with some absolutely astronomical figure for us to upgrade to new products -- when we're pretty happy with what we're running and only want to upgrade a couple of things.

      For instance, our Exchange 2000 enterprise upgrade is something like $50K, based on 300+ users. We pay $300+ for retail copies of Office rather than deal with their crazy licensing schemes. We still run XP and have only rolled out Windows 7 machines recently (as machines are replaced they get 7 now instead of XP).

      It's the same way when we call HP for EVA4400 support, or support for our BL460c's. HP won't even allow us to integrate all the computers we've bought from them throughout the years under a single support contract. It's a mess.

    10. Re:Turning the table by WorBlux · · Score: 1

      I kind of doubt it, IPv4 hasn't proven to be a great barrier to censorship. Technologies that circumvent the censor, work better if every machine is individually addressable (proxy, tunneling...) and with increased bandwidth it shouldn't be hard to hide say a general browsing session tunneled into what looks like a video stream to censors.

    11. Re:Turning the table by Anonymous Coward · · Score: 0

      MS More Expensive Says Open Source Report

      tables turned enough?

    12. Re:Turning the table by rtfa-troll · · Score: 1

      Once you code a solution to your defect, the proposed fix still has to be submitted, and may not be accepted by the developers. This could continue on for months, or even years of never implementing your fix. The onus is on your org, then, to repeatedly merge in changes, recompile, retest, and re-release your forked code base.

      That's why you get a support contract with Red Hat. Yes, it costs money, it may even be more expensive than the equivalent MS system (though you probably will end up supporting many more users for the same system) but it will be pretty much rock solid. This is basically the exact case that their enterprise support works for.

      --
      =~ s,(.*),<sarcasm>$1</sarcasm>,g if any_point_you_wish();
    13. Re:Turning the table by serviscope_minor · · Score: 4, Informative

      Even that I am a programmer, I do not know how to fix it.

      I too spend much of my working life programming. It's really not that hard.

      1) Download the source.

      2) Compile with all debugging symbols and perhaps -fmudflaps

      3) Run the program (with valgrind or mudflaps)

      4) Go to the line number of the first error, and have a look.

      Most of the crash causing errors are simple things, like uninitialised pointers. Some require some digging. But I have successfully fixed bugs and added fearures to a few projects and it's often not as hard as you might expect.

      The modern tools available on any decent linux system are feally fantastic. Evil, nasty bugs like subtle memory corruption can be caught much, much more easily than before and therefore require much less in-depth knowledge to fix.

      But for some reason, a number of high profile distributions don't have a package with the mudflaps helper files, even though they enable it in gcc.

      --
      SJW n. One who posts facts.
    14. Re:Turning the table by icebraining · · Score: 1

      The carrier level NAT that would be required to continue using IPv4 is a very effective technological censorship - can't run any services behind it. Meaning no contributing to Tor, Freenet, Bittorrent or any of those 'rogue' technologies.

    15. Re:Turning the table by Penguinisto · · Score: 1

      Assuming that you do have the staff and infrastructure in place to fix, test and compile the code, you and your organization are subsequently forked from the official release. A scenario which is can be just as bad than waiting for MS to fix.

      Well, with one not-so-small exception... the MS solution is still *broken* (or vulnerable, or otherwise crippled, etc), while the custom code-up job got things running again.

      The onus is on your org, then, to repeatedly merge in changes, recompile, retest, and re-release your forked code base.

      Or, you could just use the self-patched job, and meanwhile wait to see if the bug is repaired in the next version/patch. If it is, you then replace the self-patched binary(ies?) with the proper (and fixed) vendor-supplied ones to see if that fixed things. If it tests good, fix any other custom code/libs/whatever that hangs off of it, and you're set. It's sort of why they include release notes n' stuff, you know? :)

      Again, this is all on the assumption you have the resources/knowledge to actually code a solution. Which many organziations do not.

      Now this is the most likely scenario, but then is certainly not an absolute, and doesn't preclude hiring someone to get the job done (even if for a temporary fix).

      It all depends on what broke, how badly, and how important it is to get it into a not-broke condition ASAP.

      All that said, it doesn't invalidate GP's point - at least with FOSS, you can actually do something about it. Dunno about you, but I find it preferable to shrugging shoulders, blaming Microsoft, and praying that the PHB's don't decide to take it out on the poor slobs stuck in the middle.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    16. Re:Turning the table by DerPflanz · · Score: 2

      I am sure I would be able to figure it out. And I have made some additions and tips on open source projects. But, in general, fixing bugs that you encounter, while you are at work is not an option. It takes way too much time to figure things out and fix things.

      The quote that the previous poster said, to wait for Microsoft to fix bugs, is just as true for open source projects. I am waiting for a bug to be fixed in Firefox, that is there since 2001 (!). I did try a shot on fixing it myself, but it would need a significant amount of my time, which I do not have available for this.

      The only advantage on open source projects, is that you can hire a programmer to fix your bugs. But that would make the free software a lot more expensive.

      --
      -- The Internet is a too slow way of doing things, you'd never do without it.
    17. Re:Turning the table by Anonymous Coward · · Score: 0

      And exactly how is this possibility an "onus"? Having an option, even if it's one that might not be practical, can't possibly be an onus since not using it doesn't cost you anything.

      Even if we take your worst case scenario, how often does the code change so much, without fixing the issue you're patching in the first place, that your patches break? Not that often. You're also considering the situation as static, "can't fix now, not tomorrow, not ever", which is as false as is your presumption that just because you don't have the resources to get the fix in, nobody does.

      Your argument is disingenuous, since the spirit of it is that just because open source is not a silver bullet, it's not better than proprietary software - which is demonstrably false.

    18. Re:Turning the table by emeade · · Score: 2

      But, in general, fixing bugs that you encounter, while you are at work is not an option. It takes way too much time to figure things out and fix things.

      From a business perspective of total cost of ownership, those bugs aren't the expensive ones. It's the ones in critical paths. Where entire projects or systems are at the mercy of a third party vendor. I've seen it happen a few times. In all cases the corporations survived, but spent $M of dollars rewriting/reporting existing production systems.

    19. Re:Turning the table by Anonymous Coward · · Score: 0

      Again, this is all on the assumption you have the resources/knowledge to actually code a solution. Which many organziations do not.

      In which case, you ring up support, and either put in some hours to ensure that your bug gets looked at, or you just suck it up and live with it. You're still not any worse off than with Microsoft, just not necessarily any better off, either.

    20. Re:Turning the table by ILongForDarkness · · Score: 1

      And the desire to maintain the program indefinitely as your fixes might get broken in new versions of the main branch. Seriously find a random person on the street and hand them source code. Maybe 5% would be able to do anything with it. Of those with any given program maybe 1% of people would care enough too. Open source for open source sake works for people that are willing to volunteer time, or organizations either cheap enough (eg. start up) or big enough (Sun, for example) that they can skim some people off to work on making the program meet their needs.

    21. Re:Turning the table by bsquizzato · · Score: 1

      Even that I am a programmer, I do not know how to fix it.

      Dude why not? RTFM!

    22. Re:Turning the table by Anonymous Coward · · Score: 0

      Yes, the best solution is that someone else fixes it at no additional cost.

      The problem is, do you have a contract somewhere that obliges Microsoft to do it? I think not. You likely have a contract that at most gives you up to 5 dollars in damages and the money back, should anything happen, and obliges Microsoft in no way to fix their software.

      Your problem is exactly that - it is just as likely that an open source developer fixes a problem on their own / upon request as it is for Microsoft to fix a problem. You have a contract with neither, and both don't have any large business interest in you.

      That said, we can now move on to the question what may happen if you really need something fixed, but Microsoft or the Open source developers do not want to do it. "Can you fix it yourself / have anyone else fix it"? With open source, the answer is certainly "yes" unless you try to go against reality. With Microsoft, it can be "no". Yes, it is not free, but you can make the decision to do it if it is worth it for YOU. By the way, it is also very likely cheaper to make a deal with the open source developers to have code fixed than it is to make a deal with Microsoft for the same...

    23. Re:Turning the table by Anonymous Coward · · Score: 0

      How about the log in/log out activation loop I got in with a copy of XP Pro I was fixing up for a customer? I rang Microsoft, they told me it was a known issue, they weren't going to fix it, just reinstall. Too bad.

    24. Re:Turning the table by DerPflanz · · Score: 1

      I agree with you on this. But I wonder if this theoretical situation ever occurred.

      --
      -- The Internet is a too slow way of doing things, you'd never do without it.
    25. Re:Turning the table by GrantRobertson · · Score: 1

      I am really getting tired of the argument that users can fix open-source software. This assumes that all users are developers, that they know the language the software was written in very well, and that they can get the information they need about how the code works or is supposed to work - information that is not always obvious when looking at the code - without making a career of the whole endeavor. So, out of all the - perhaps tens or hundreds of thousands of - real-world users of an open source program, maybe 100 people can "fix" what they don't like about it. And twenty of those are the original developers.

      So please, please, stop using this argument. Or at least fine tune it so that it actually valid in the real world. To continue to use this argument, when every non-developer person who ever hears it knows it does not apply to them, only convinces those people that open-source software must not be for them either. Now, is that what you want?

    26. Re:Turning the table by entrigant · · Score: 1

      Large vendors are as susceptible to poor support as anyone else. I've dealt with more than enough large vendors that sold extremely expensive enterprise support contracts only to be presented with long hold times, failure to return calls/emails, sudden unexplained closings of escalated cases, etc. While I'm not going to throw names around here, lets just say they are very high profile and traditional enterprise providers.

    27. Re:Turning the table by entrigant · · Score: 1

      I'd settle for simply the ability to diagnose a problem. At least then procedural and configuration workarounds can be applied that won't place that sort of burden on you. I've stopped counting the number of times just being able to see the source would have answered all my questions in a tenth the time poking and prodding with performance monitors, debuggers, etc takes.

      Then, if you can provide a proposed fix or a useful test case to reproduce, that's where distribution vendors can help if upstream is slow to play ball. Distribution packagers can cover it in the interim. Just the ability to talk right to the packagers and developers to point out a problem provides far more visibility and ability to affect change than you'll get elsewhere. Sometimes just having an open bug tracker is a blessing.

      Very few organizations powerful enough and with enough money can get the kind of access needed, but, for most people, it's not going to happen.

    28. Re:Turning the table by Anonymous Coward · · Score: 0

      Bill gates told us http://www.cantrip.org/nobugs.html * Bug reports are statistically, therefore actually, unimportant; * If you want a bug fixed, you are (by definition) in the minority; * Microsoft doesn't care about bugs because bug fixes are not a significant source of revenue; * If you think you found a bug, it really only means you're incompetent; * Anyway, people only complain about bugs to show how cool they are, not because bugs cause any real problems.

    29. Re:Turning the table by w0mprat · · Score: 1

      If it's open in source, it's still not open in runtime, just like any proprietary software. If anything the ability to mess with the source may encourage a developer not to think to put configuration flexibility once the program is in the wild. There's quote a cost in retaining developers to work on fixing patching problems in-house, it's time consuming, then it has to be tested and rolled out with a risk of it all going tits-up with no one else to blame. Which is a bad thing in the vindictive and image conscious corporate world. Then you have the headache of having your own custom code that needs support in house for ever and ever and ever and it will require equally constant financial justification to the powers that be.

      Frustratingly, some asshat upstairs is going to suggest outsourcing back to a proprietary solution and get a raise for doing it.

      --
      After logging in slashdot still does not take you back to the page you were on. It's been that way for 20 years.
  46. Always vs. Most of the Time by rgbfoundry · · Score: 1

    Yes. And murder isn't always illegal. Bottom line, look back over the past 15 years and see how much you've spent on Microsoft Office. Then compare that to how much you'll send on training and support for Open Office. I see money saved. Guaranteed. Now if you're talking about open source flight simulators or image manipulation software, you probably would be better off buying retail versions of those applications. Beware the "always" in this claim. They should actually title it "Most of the Time, Open Source Saves You Money", but Microsoft wouldn't have liked that title.

  47. Don't forget to RTFA. by khasim · · Score: 4, Interesting

    TFA is even worse than that with their usage of weasel-words.

    Yet the finding that open-source advocates will like least is that free programs are not always cheaper.

    Pay particular attention to the "not always" in that statement. If only ONE "open-source" app is more expensive than a SINGLE closed source app then their statement is true.

    Useless, but true.

  48. General Lack of Balls by alexborges · · Score: 1

    Even giving the researchers the benefit of the doubt regarding their funding, I find their study bleak and useless. Why? Well, they have discovered that migration has its costs: training and retraining. That closed environments designed to work together beforehand can have relative short-term benefits: exchange comes prepackaged to "work" with Active Directory, so there is no integration cost. But Zimbra comes prebuilt to work with its own openldap, another openldap, any kind of ldap (really) and/or AD, and its foss...

    So they are pussies. They made a study that reflects that moving from one technology to another costs, without an effort to measure what the long term benefits of migrating may be....

    I find Zero insight in their work (insofar as ive seen, like the arcticle in the economist, although i will read the whole thing once i get my hands on it),, they only bring what we already know to the table, with the FUD package we have come to know for years now...

    --
    NO SIG
  49. Not really... by Anonymous Coward · · Score: 0

    When I installed Ubuntu, I found that it worked seamlessly with all other software. Works well too. No 'freezing desktops', no jittery applications, no 'oh, you have too many applications open, just close two or three and then all will be well again' nonsense. When I consider user downtime, time that is wasted re-imaging a computer, time lost because 'the computer is down', (and with Ubuntu or Slackware, or Fedora, or RHEL there is no 'the computer is down'), and then people start talking about 'more expensive', people whos systems frequently freeze, crash, and in general kill productivity, I'm amazed they have anything to say at all. When people are inspired with ideas, its usually like lightning in a bottle, either you catch it and put a stopper in it, or it goes quickly. The computer is that bottle. When the bottle is broken, the lightning goes. When the stopper doesn't fit in the bottle, the lightning goes. With Open Source software, the stopper fits and the bottle isn't broken. I suppose the one difference there is between the 'free' software and the 'non-free' software is care. When 'volunteers' do something, they usually care about the quality of the job they are doing. They have a passion for the work they are doing (otherwise they wouldn't be doing it). I've seen paid-for software companies in action. There is a list of bugs, and a list of features. People vote based on the size of their contract, on what bugs they want fixed and what new features they want. Some bugs don't get fixed. Other companies have sales people who have targets. If the software isn't ready, its declared ready anyway, and shipped. Money comes in and sales targets are always hit. When the complaints come in, the sales team points to programmers and say 'its their problem'. Slapdash solves all. There is a reason why the US Department of Homeland Security ran an analysis of both 'Free' and 'Non-Free' operating systems with the Coverity code checker. They wanted to see what they were getting. To no ones surprise, the 'Free' software came out 20 times 'cleaner' that is 20 times fewer bugs than 'non-free' software, and the bugs that the 'free' software had were all 'low priority', as opposed to the 'non-free' software which has high numbers of 'critical' and 'severe' bugs. Go see for yourself, the US government paid for it. Here is where they started their effort. Coverity lists all I have already stated. Go ahead, look for yourself.

  50. Strings attached or no. . . by Hero+Zzyzzx · · Score: 1

    Would we be hearing about this report if it hadn't come out with a conclusion favorable to its funders? Doubtful.

  51. TFS vs ... by SolarStorm · · Score: 2

    If I add the lost productivity using TFS vs any of the FOSS SDLC or even simple version control software. The only statement we have been hearing from our MS tickets is "It shouldnt do that" Or "That was by design"... So far I a loosing about 1 man day every 4. And now that we have an "expert" on site, I am full time trying to debug this for MS.

  52. Slashdot slaughters title... by drb226 · · Score: 1
    Original statement

    Free programs are not always cheaper

    Implication: Free programs usually are "cheaper".

    Slashdot slaughtering of statement

    Open Source more expensive

    Implication: Free programs usually "cost" more.

    Headline sensationalism much?

  53. No strings attached, eh? by Dega704 · · Score: 1

    "But companies that use such programs spend more on such things as learning to use them and making them work with other software". There are so many things wrong with this. Sure, that could very well be true in some cases, but it is entirely dependent on the situation. They are stating an extremely vague idea it as if it were an absolute in every scenario. If this really was an unbiased study they wouldn't be regurgitating this worn-out claim.

  54. Add costs for AV, Registry Cleaner and Reloading by Anonymous Coward · · Score: 0

    Until you add the costs for antivirus, cleaning the registry and reloading the OS every year - then FLOSS comes in 99% cheaper. You need to drink as much FLOSS koolaid as possible to get the savings.

    In my experience, clients have 1 admin for every 100 windows users and 1 Unix admin for every 500 *NIX-based users. Admin people cost money too.

    I gotta ask, why does anyone deploy Windows for network file shares or print servers. Seriously? Why?

  55. MS Sponsored Research Advocates Open Standards by foobsr · · Score: 1

    Just another view.

    CC.

    --
    TaijiQuan (Huang, 5 loosenings)
  56. While I think skepticism is justified by sean.peters · · Score: 1

    ... this seems like pretty non-controversial stuff. Sometimes, "free" software has training costs that outweigh the the fact that it costs nothing to acquire? You could knock me over with a feather. Plenty of people are getting paid to write free software, and there are a bunch of business models that involve mixing, matching and selling free software with non-free (not just stereotypical hackers writing code in their basements for free)? I'm shocked, shocked to hear this.

    There is a lot of free software out there, and I would be very skeptical of any claim that ALL of it has lower life-cycle costs than non-free equivalents. When choosing software, you should evaluate it on criteria including the capabilities/features, initial cost, support cost, availability of support, and of course, your level of commitment to the Free Software philosophy. The answer is not always going to be the free package (unless you're RMS). My response to this study could be boiled down to "no kidding".

  57. They almost had me convinced... by Anonymous Coward · · Score: 0

    I haven't paid a single penny for any software for over ten years now and all of it is legal. I've got through maybe 20 or thirty computers and my current set all run various versions of Linux.

    There is no need for Microsoft rubbish unless you are already tied in. If you are tied in then it is worth the pain involved in breaking free. Once you've done it you will not look back.

  58. Sure, let's look only at costs! by Kaz+Kylheku · · Score: 1

    People using an open source program spend resources to adopt it to work with something else.

    And they do that just to waste money; making a program work with something else never helps their bottom line.

    Therefore, open source is more expensive.

  59. A true story by Krneki · · Score: 1

    It boss; we need a monitoring solution
    Me: ok, I will do some research

    later:
    Me: ok, I got a good one.
    It boss: How much does it costs?

    2 days later
    Me: 3000Euros to cover our needs + Windows server license
    It boss: ok, I need to get the founds approved from the management.

    1 month later:
    Me: so did they approved the founds for the monitoring solution?
    It boss: not yet

    1 week later:
    Me: never mind I got everything up and running with open source

    Moral of the story:
    To use licensed story you need to waste you time to explain why you need the money. The more it costs, more time you will need to make the presentation good and may the god saves you if the solution is not perfect.
    While with open source you can start right away.

    --
    Love many, trust a few, do harm to none.
    1. Re:A true story by Anonymous Coward · · Score: 0

      ...and get your sorry ass neckbeard self fired since you think you aren't accountable.

  60. More of the same? by burnin1965 · · Score: 1

    And here I thought we had left the FUD wars of the 1990s behind us and it was time to focus on substance.

    Within just 15 years they have completely changed the landscape of the software industry, turning it from a mostly capitalist economy into a mixed one.

    Open Source != Communism
    Open Source != Socialism
    Gillette is not a communist operation and neither is McDonalds.

    Why is it that Capitards always throw the workers out the window when they start calculating the means of production.

    Take corporate computer programs away, and the economy comes to a grinding halt.

    Software is not magic pixie dust, software and the machines it runs on are often improvements in operating efficiency but there was an effective economy before computers and software. It is also important to note that sprinkling magic software pixie dust on everything does not magically make it more efficient, with a background in manufacturing I can attest to the misuse of results garnered from software to make disastrous decisions.

    On the one hand, most inventors need incentives to keep inventing.

    Greed is a motivator for crime, the bulk of the inventors I have worked with enjoy what they do. Yes money can boost innovation but it does not automatically die when the cash stops flowing.

    This makes it all the more surprising that the writing about open source is rather patchy.

    No, the reason the writing is patchy is because there is incentive to produce FUD. The greed factor motivates certain people and corporations to engage in unethical behaviour to stifle competition. That is what happens when you have 90%+ gross profit margins and virtually no competition.

    who are sure to take offence at the fact that the authors took money for research from Microsoft

    Correcting lies != Offended
    Once bitten twice shy.

    To recreate a software commons, a group of politically motivated programmers came up with a special usage licence

    Let me repeat...
    Open Source != Communism
    Open Source != Socialism
    One of the anecdotal stories that demonstrates why copyleft arose is from Richard Stallman and his sharing of code for his Lisp interpreter with a corporation which refused to return the favor. It has nothing to do with politics, people just don't like to be ripped off by weasel scum bags.

    It is also important to note that Copyleft utilizes Copyright to protect the commons.

    the motivation and background of programmers is now much more mixed. Many work for firms that develop both open-source and proprietary programs and combine them in all kinds of business models

    Duh. So what was all the garbage in the beginning of the article about the need for incentives.

    More than a quarter of companies happily mix and match both sorts, in particular in poorer countries.

    Heh, it appears the authors recently crawled out from under a rock. The utilization of both Open Source and proprietary code in business is not new, and no it is not predominantly left to the poor countries that cannot afford the expensive proprietary code. If the surveys suggest that developed countries don't use Open Source in their business then I suspect they are either oblivious or covering their rears to avoid litigation. There are many individuals and corporations that will vehemently avoid Open Source but seem blind to all the hardware running their operations on embedded linux.

    companies that use such programs spend more on such things as learning to use them and making them work with other software

    Perhaps this is what the survey says but speaking from experience I can tell you that many corporations have

  61. Re:Add costs for AV, Registry Cleaner and Reloadin by TheCarp · · Score: 1

    Not just that but, ask the question "what do you get for your money". In the open source world, it can take more time, and more effort to deploy a solution. I will readily admit that. However, the reason it takes longer, and costs more, is that deploying it actually involves.... understanding what you are doing.

    In the MS world, it is point, shoot, hope, and call support when it breaks. In the open source world, usually the fact that multiple components work together is not hidden, and setup involves at least some knowledge of all of them. The upshot? When it breaks, you are not sitting around waiting for support to call you back, you are troubleshooting it yourself.

    It may not be as polished, or as easy, and maybe, the initial setup costs more and takes longer. In the end though, I think you have more control and can get more done with less, in a more supportable manner.... because you get out of it what you put into it, rather than just paying for a canned product and hoping for the best.

    --
    "I opened my eyes, and everything went dark again"
  62. Eek! by Kaz+Kylheku · · Score: 1

    I avoided this kind of irritation by marrying a Japanese woman.

  63. Re:Add costs for AV, Registry Cleaner and Reloadin by TheCarp · · Score: 1

    Reflecting on this a bit, I think its more so even about open architecture than open source.

    I have dealt with a few "closed" products that I was still, just from knowledge of the OS, and how the tools work, was able to get in, figure out what is going on, and solve problems... some which support told me could not be done.... like recovering files from backups that had been corrupted since the script that generated the dumps was "upgraded" by a patch 6 months prior. Sure it involved diving through 6 layers of shell script, dumping raw data off tape, and then writing a perl script to fix all the file names :)... but it worked.

    I never would have gotten as far if it hadn't been for parts of the application bacup being written in shell, and a few commands the legato support person gave up while troubleshooting... I realized that one of the commands was dumping raw data off tape, so I saved the data instead of piping it to the process that he wanted me to pipe it to (which did jack since the filenames were corrupted.... duh)

    Take monitoring. I have had the "opportunity" to directly deal with both Nagios and SCOM. SCOM has its nice polish, pretty charts, auto-discovery. Too bad the agent is crap, its just as hard as anything else to configure usefully. It doesn't have the granular configurability in the notification system, you can't as easily hack up a check in shell script and start monitoring.... overall.... out of the box, it beats nagios hands down, but, it is nowhere near a well configured nagios system, run by someone who put some time into setting it up....

    and when the SCOM guy wanted to test the Linux agent. Not only was it obtuse and hard to get to install properly, it would only install if you changed the major/minor numbers on /dev/random to turn it into /dev/urandom. Nice... so now every system with scom installed has a fake /dev/random..... and no explanation as to what you are doing, why you are doing it, or what the implications of doing it are.... thanks guys.... never considered using /dev/urandom did you?

    --
    "I opened my eyes, and everything went dark again"
  64. To be read as... by Anonymous Coward · · Score: 0

    To be read as "MS report says: we are better, give us all your money". Really, does anybody give this report any credit ?

  65. It matters that we counter it by hellfire · · Score: 1

    The scientific and skeptical community finds the anti-vaccination community a bunch of bullshit too, but they yell loudly enough and sometimes even get on Oprah, and this affects what people think. It's important that thinking people look at Microsoft's propaganda and address it appropriately, showing the fallacies and holes, and then provide counter examples.

    Bill Gates being more popular than the pope yes is fluff, but that had no bearing on anything, and I believe it was appropriately in the idle section, so it is fluff. MS putting out anti OSS propaganda is not fluff, it's a problem that needs to be addressed and countered.

    --

    "All great wisdom is contained in .signature files"

  66. bean counting always depends on scope by Anonymous Coward · · Score: 0

    The only thing I think I fundamentally believe is that setting the scope for bean counting determines the answer. For example, consider a large institution where highly paid people may have to travel, some only occasionally. If you scope the bean counting to the business unit that processes trip accounting, you can get great savings by pushing all the expense report data entry out to the traveller. If you scope more globally you now have highly paid people doing file clerk work to transcribe information from receipts into an expense report --- moreover, the ones who only travel occasionally will screw up the report because they don't know the arcana for exactly what gets split into what bin (e.g. cost for attending an honorary lunch meeting at a conference is rolled into the receipt for the conference fees; is that a "food" expense or a "meeting" expense?).

    In the case at hand. Training costs for M$ software are "less" only if you consider the fact that you get to leverage training from other domains --- if you include the educational costs for schools to teach kids to use Word and Excel the answer may well be very different. Setting the scope determines the answer.

  67. I don't trust this study by Anonymous Coward · · Score: 0

    Surely Microsoft can't expect me to trust this study when it hasn't been published in the Highly Reliable Times.

  68. MS Report Bunk Says Common Sense by Anonymous Coward · · Score: 0

    Going back to this old chestnut, are we? The more nonsense you spout, the less credibility you have.

  69. Is this 1999? by Anonymous Coward · · Score: 0

    I come to this site maybe twice a year now, as opposed to 10 years ago when it was daily reading, and this is the first thing I see?

    I'm expecting a "Y2K Will Cost Companies Billions" article a little farther down the page...

  70. If microsoft would just accept a standard by Anonymous Coward · · Score: 0

    If Microsoft would just standardize their file formats then there would be no issue. However, Open office files can now be easily read by ms office 2010 and there are converters that can accurately convert docx to open office formats (http://www.oooninja.com/2008/12/better-office-docx-converter.html).If Microsoft didn't keep screwing things up then everything would be fine. There is little reason and rarely a need to change a file format every time Office us upgraded. as for linux there are distros that do regular updating and even fix security flaws and bugs faster than Microsoft.
    The fact is that the cost of maintaining a open source system is variable and stems off how much you want to so with it. I wouldn't trust Microsoft's publications on this because they have a vested interest in moving systems away from a open source environment, and are more likely to skew results in their favor. I would personally look into the matter myself and make my own decision on it.

  71. Depends on a lot of parameters by mseeger · · Score: 1

    I would expect such results to depend on the precise use case. I can (without breaking sweat) name a lot of use cases where the OSS i know is more expensive *to use* than comercial, non-open software. But also (without breaking sweat) i can name many cases where OSS has the upper hand cost-wise. A use case always has so many parameters, that there is no general statement "OSS software is cheaper/more expensive than comercial softare".

    CU, Martin

  72. Wrote 200,000 Words In OpenOffice by BrendaEM · · Score: 1

    I wrote more than 200,000 words, and it's working for me, much more reliable than MS Office was, with less editing bugs, and smaller files too, so I was able to save every version of my books.
    It's cross platform too.

    I will be switching to Libreoffice soon.
    http://www.libreoffice.org/download/

    --
    https://www.youtube.com/c/BrendaEM
  73. they're bringing back "Get the Facts" campaign? by Locutus · · Score: 1

    This sounds just like the kind of fodder they used and funded to feed their Microsoft Get The Facts campaign against open source software.

    The good news is that, along with the marketing efforts publicizing Windows on ARM, it shows Microsoft is still unable to move to a competitive business model and must rely on anti-competitive tactics to protect their Windows based revenue stream. Oh wait, they only have a Windows based revenue stream. No wonder every funded research paper they've backed showed Windows was better, faster, and cheaper than all others.

    To prove Microsoft is a Windows-only shop, where are their iPhone apps, Android apps, Blackberry apps? A software powerhouse like Microsoft would surely want to get a piece of the huge market for smartphone users right? What? No apps for any of those and instead they are only supporting efforts for their own Windows branded software? Who can not see the lockin issues and the consistent effort to only do what they think they need to do to protect Windows instead of competing and generating revenue when markets open?

    This is just more of their anti-competition efforts just like the original MS "Get The Facts" marketing campaign years ago.

    The great news is that it still shows open source is a target worth spending millions and even billions of dollars in marketing efforts to try and stop. IMO

    LoB

    --
    "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  74. Its about the Right Tool For The Job by toygeek · · Score: 1

    In my business its about the right tool for the job. Want to run a web server? Use your favorite Linux distro. Want to run a corporate network? Go get the Windows server. Doing some A/V, art, etc? Get a Mac. Like it or not, the business world runs on Windows. If you want to have a business run successfully, you have to stick with what your colleagues are using. That means no OpenOffice for the majority, even though it works fine. The file format differences and compatibilities are enough to put people off.

    Licensing is only part of the issue. The rest of it has to do with what works best, not about whats cheapest.

  75. ...except when it's not by Just+Some+Guy · · Score: 1

    I've told this story before, but I'll enthrall (or bore) you with it again. The company I work for based a good chunk of its IT infrastructure on Visual FoxPro. OK, it's not my first choice either, but it was a perfectly reasonable decision at the time the project launched and it really helped the company build its business. While not my cup of tea, it got the job done. Then MS bought FoxPro, and users rejoiced. Yay! It has major corporate support now!

    Except MS let it die. They've explicitly stated that it will never be a .NET language and have officially abandoned it to CodePlex under its own custom Shared Source license variant.

    At least there was an upgrade path for VB. It might not've been fun, but at least you had the option of migrating your pre-existing systems into something new and supported. Not so for us; we're throwing the whole thing away and starting over. We're using PostgreSQL for the backend and a mix of Python (my stuff) and C# (another dev's stuff; against my recommendations) for the frontend. If PostgreSQL goes away tomorrow, it'll be trivial to port our apps to another database. In the case of my Python stuff, that'd be a matter of changing the SQLAlchemy connection strings and running unit tests. I have infinitely more faith in Python's continued existence than I do in any specific proprietary MS language.

    So in what bizarre situation is a closed MS "solution" cheaper? The initial installation might cost less if an installation wizard is many hours faster at getting it up and running than I could make the F/OSS equivalent work, but down the road? There's no way in hell. We still have Perl software written in the 90s running without problems on our multi-core 64-bit servers, and it'll still be cranking away a decade from now, unchanged, if we need it to be. I have no reasonable expectation that any given MS service will be that maintenance-free.

    --
    Dewey, what part of this looks like authorities should be involved?
  76. Really? That's the point you want to make? by joeyblades · · Score: 1

    But companies that use such programs spend more on such things as learning to use them and making them work with other software"

    Not like MS Office products that are infinitely simple, intuitive, and play nicely with all other software...

  77. Higher learning curve? That's why? by erroneus · · Score: 1

    That is a HUGE stretch to conclude such things. It is presumptuous from the start by asserting that it takes more time (and money) for users to learn to use GiMP, Inkscape, Photoshop, Firefox or even Linux.

    Is there something about these that make them harder to learn? Not as far as I can see. In fact, I learned GiMP and Inkscape before I learned Photoshop and Illustrator. The fact is, I am comfortable with the former and not comfortable with the latter. What does that prove? That F/OSS is better because the learning of expensive software is harder? It is true that moving from "Thing A" to "Thing B" is costly in the sense that transitional change is disruptive, but the direction of transition is irrelevant.

    So the real question is whether or not the transitional change is worth the disruption. Well, let's do another "slashdot analogy." Let's compare quitting expensive proprietary software to.... (let's slant this in favor of F/OSS) SMOKING! Smoking is an expensive habit to indulge in. We don't need to talk about its dangers or the benefits of not smoking. But let's talk about how HARD it is to quit! There are emotional and physical issues to consider when deciding to quit. There may be times when quitting immediately is not the best thing to do. (For example, you are involved in something that requires your focus and concentration -- to quit smoking at that time would likely have a heavy impact on the result of your efforts.) But in the end and in the long term, to quit smoking is easily a no-brainer where benefits are concerned. It is cheaper to not smoke. It is healthier to not smoke. So to mitigate the pains of quitting, one should do planning and scheduling to accomplish the goal.

    Now let's do another "slashdot analogy" famously invoking "cars!" Yes, another slashdot car analogy. Let's compare switching from POV (personally owned vehicle) commuting to public transportation (PT) commuting. As a Texas native, where there is almost 0 public transportation, now living in the DC area where public transportation is everywhere, I can attest that it represented a huge change in my line of thinking and the way I operate on a day to day basis. HUGE! With a POV mentality, it is more expensive, (higher auto insurance rates, fuel, maintenance, parking) but there is a lot more freedom from planning and scheduling. With PT, it can be cheaper in many ways (though there are times when PT can accumulate to a higher monthly cost than POV depending on your circumstances) but as a general rule, it requires that you are more mindful of the PT schedules, your transportation budget and more! In a way, shifting to PT has made me a better person by increasing by ability to plan and manage my time and resources -- something that being POV exclusive did not require of me.

    But wait? In this POV vs PT analogy, which is F/OSS and which is commercial software? Well, since I DON'T own PT and I DO own my car, I think that distinction is more clear. So why would I come out in favor of commercial software with my car analogy? Because it's the truth as I see it.

    Is it a better use of personal resources to use F/OSS or commercial software? Unquestionably, that question favors F/OSS. Is it a better use of business resources to use F/OSS or commercial software? That is the question and the answer depends on the circumstances. As in the case of POV vs PT, there are times when POV is more cost effective EVEN when the cost of parking downtown can be as much as $160 per month! (I take the bus to and from work every day -- $1.50 x 2 x 20 = $60/mo. A co-worker takes his car to work every day at $160/mo for parking, but he comes to work with his wife! When they did the math, they found that the cost of buses and trains x 2 x 20 for two people was more than $160/mo! So it made more sense for them to do that) But how does this compare with F/OSS vs commercial software?

    I'm here to admit that there are operational costs connected with F/OSS. And as the paid researcher indicates, that cost

  78. Agreed by Anonymous Coward · · Score: 0

    Open Source Software typically doesn't require an unessential facelift and annoying splash screens to advertise that it is a new version with new features. Instead, they massage fixes in and ease in new features when they are ready, without a hard and fixed release date that must be met otherwise quarterly reports are screwed. Stuff is done when necessary and in a way that makes sense.

  79. Not sure by lymond01 · · Score: 2

    I'm not sure why this keeps coming up. In some cases proprietary software is better. In other cases open source software might be better. You can site a hundred cases for each that involve the initial environment, costs, goals, etc. Each company should look at open source to see if it can meet their needs. Sometimes it's better to pay Microsoft than it is to hire a contract programmer to fire-and-forget customize your product. Perhaps you have some great in-house talent already and they can customize and maintain your projects.

    Anyway, to say one is cheaper than the other doesn't mean anything as a blanket statement.

  80. Oi, vey, Slashdot... by Loosifur · · Score: 1

    First of all, hasn't this sort of article been done before, or at least posted on Slashdot?

    Second of all, the title is just a tad misleading...it's an MIT study, not a Microsoft study, even though accepting funding from Microsoft sort of belies any claims of purity in the study.

    And finally, I'd like to see the actual survey. Logically, if you take a business that doesn't own a single computer, wouldn't it be equally difficult (or easy) to equip and train the business on any software platform, open or not? For example, I have a hard time with Linux because I've used Microsoft all my life, not because Linux is more difficult to learn. Naturally, in a business setting, I would have an easier time learning how to use a Microsoft product since I'm already familiar with them. Same could be said for someone who grew up with Linux.

    --
    This unbiased moderation brought to you by the Porcine Aviation Group!
  81. ORLY? by Anonymous Coward · · Score: 0

    The article's pleas of independence are laughable on their face given Microsoft's past behavior.

    Microsoft -- "You can trust us ... now. Really."

  82. MS COST LESS? by corvax · · Score: 1

    Proprietary software especially Microsoft is not meant to work with other software by design. Unlike its open counterparts that are flexible and able to be integrated more easily. Maybe they are concluding that the time it takes to do these integrations costs more than if you had an all MS shop But i find it hard to believe.

  83. Consider an Alternative Reality by chipschap · · Score: 2

    Envision an alternative reality in which development of FOS software, let's say Linux, OpenOffice, etc., predated Microsoft's rise to power. In that alternate universe, the FOS tools got widespread adoption. Services sprung up to support them, in line with the idea that you can make money from open source by providing quality support and services for a fee. Because of its widespread adoption, documents are exchanged as a norm in OpenOffice format.

    Now, along comes a commercial entity that says, "Our $500 office software and $350 operating system is the way to go."

    They would get nowhere, for reasons like lack of widespread support, lack of de facto standardization, etc. And of course cost would argue against them.

    But in our universe, the commercial software got traction first and, in a sort of positive feedback loop, as they made more money they wielded more power and increased their influence and made more money.

    So FOS fights an uphill battle and much of that battle isn't really based on cost so much as power and influence, especially in high government and corporate places. When the IT shop suggests open source, MS doesn't drop in to visit with the programmers; they go right to the top, suits talking to suits, and before you know it we have things like Australia mandating MS "standards" for government.

    As an individual, I use Linux, OpenOffice, etc., exclusively. As an individual, proprietary software suits have no interest in buying me off. I can provide my own support and to me up-front cost is all the cost, and makes a big difference. But the corporate and government worlds are hardly the same. I sincerely hope FOS will make more and more corporate inroads. But it's a tough battle against powerful foes.

    1. Re:Consider an Alternative Reality by joe_frisch · · Score: 1

      A valid point and it may be true that starting from zero, open source would have been more popular and deemed easier to use. From where we are now though, more people are familiar with MS products, and more documents are produced in those near-closed formats.

      I spent a couple of years trying to get by with open source, but found that it just didn't work in an environment dominated by MS. I spent far too much time trying to do things that were easy in MS and difficult in OS. For instance my company sends out financial information in spreadsheets using pivot tables, and this was not compatible with even the latest version of openoffice.

      In every case I eventually found a work-around, but it took too much of my time to be worth the effort. In the world as it is now I've found MS products to require less effort than OS. This is not a moral judgement, just a practical one.

  84. Restated by hduff · · Score: 1

    "Much conventional wisdom about Microsoft written by shills is wrong. The authors took money for research from Microsoft, long the arch- enemy of the open-source movement— although they assure readers that the funds came with no strings attached -- wink, wink, nudge, nudge) Proprietary programs are not always better. To be sure, the upfront cost of proprietary software is higher (although open-source programs are not always free) and getting timely fixes is difficult and expensive. But companies that use such programs support the cadre of Microsoft engineers and legions of independent programmers who "fix" and "augment" Microsoft offerings. Think of their children; move out of you mom's basement."

    --
    "I believe in Karma. That means I can do bad things to people all day long and I assume they deserve it." : Dogbert
  85. Just like.. by Ironweaver · · Score: 1

    Meat bad for you says vegetarian report.

  86. No Strings Attached by Jason+Levine · · Score: 1

    I, too, performed a study using funds from Microsoft with no-strings attached. These giant metal rope-like things? Oh, those are chains. But they are most certainly *NOT* strings!

    --
    My sci-fi novel, Ghost Thief, is now available from Amazon.com.
  87. TCO through the roof with MS products by Anonymous Coward · · Score: 0

    The one thing that never seems to get mentioned in these studies funded by Microsoft is how often they rev their products. These revs often include file format changes (the only conceivable reason is to force people to buy the next version), and always include an interface change. Often a total change. The cost of re-learning a tool with such enforced regularity is enormous, and I think we have all been through major hassles (typically at crunch time, talk about the straw that broke the camel's back) over excel or ms word files that were in a new format we could not read.. Business need for tools simply isn't the same as that company's need for business to buy them.

    Just look at the hassle it is using a Microsoft IDE. Constant changes to look and feel. If I stop paying attention to a Microsoft product and then try to use the latest version a year later I am immediately back at novice user state. If I stop paying attention to Eclipse or Open Office or GCC for a few years, when I come back my investment in learning the interface is still there.

  88. The Piper by srobert · · Score: 1

    He who pays the piper calls the tune.

  89. This Just In... by srobert · · Score: 1

    ... Study commissioned by the Very Big Corporation of America proves competitors products are inferior.

    1. Re:This Just In... by dkleinsc · · Score: 1

      Also, people are not wearing enough hats.

      --
      I am officially gone from /. Long live http://www.soylentnews.com/
  90. Re:The lingering saying about open source - FTFY by KingMotley · · Score: 0

    The worst part of living in a {x} world to my mind is that they've produced a legion of intellectually crippled sysadmins, who view competing products like {y} with either derision or fear, often times not realizing how inferior {x} is in some areas.

    Fixed that for you, so it's reusable.

  91. Value accounting, and smarter employees by joeaguy · · Score: 1

    Lets assume that what they say is true, that open source can cause a company to spend more on learning to use software and integration. But once you spend money on that, you retain the value of that experience in your employees. You may also gain the ability to better customize a solution to your environment than relying on the priorities of your vendor. If you think in terms of cash, you have spent more money, but if you think in terms of value, that money more likely went to improve your staff instead of help someone else's profits.

    I do think using open source and/or free software does demand and make smarter employees, which should be seen as good for business.

  92. Misread the title by Anonymous Coward · · Score: 0

    I thought it said "Open Source More Expansive"

  93. Closed source is cheaper by Teun · · Score: 1
    Some 12 years ago a made a 10 US$ donation to Irfan Skiljan for his impressive Irfanview.

    A while ago I donate € 25 to Aurélien Gâteau the maintainer of Gwenview.

    The first one is closed source but the latter OSS worked out twice as expensive.

    --
    "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
  94. Tweaking by mmcuh · · Score: 1

    But companies that use such programs spend more on such things as learning to use them and making them work with other software.

    Of course they do. Because they can.
    With closed software you're stuck with what you have. With free software you can tweak it to infinity and beyond.

  95. Who is the primary target of this study? by Anonymous Coward · · Score: 0

    Any person responsible for making business decisions that actually gets any value or insight from this report should not be in a position to make business decisions. All business purchases have different upfront and recurring costs, different integration abilities and complexities, and different functionality and requirements. Does someone really need to read an MS funded study to clue them into that? What CIO, CEO, or business owner only looks at the retail price of the something and determines if it meets their companies needs? If they do that with software, I have no doubt they do the same with non IT business needs as well and their company will not be in "business" very long.

  96. in other news... by cmdr_tofu · · Score: 1

    Coke tastes better than Pepsi says Coca Cola Report

  97. Well, That's Settled Then by Anonymous Coward · · Score: 0

    Microsoft can finally stop worrying about open source software.

  98. Awesome! by Anonymous Coward · · Score: 0

    If you ever decide to get a divorce, let me know, I'll look up your wife. Her and I would go together "like peas and carrots!" [re: Forrest Gump]

  99. ....making them work with other software by Iagi · · Score: 1

    What a load of crap. Ever try making MS software work with non MS software.

    1. Re:....making them work with other software by Anonymous Coward · · Score: 0

      Yeah. We have five different non-Microsoft systems that authenticate against our active directory. Works like a dream.

    2. Re:....making them work with other software by Anonymous Coward · · Score: 0

      You mean LDAP for authentication? Wow, that is a VERY small portion of AD that actually works with LDAP.

  100. A better inference... by smcdow · · Score: 1

    But companies that use such programs spend more on such things as learning to use them and making them work with other software

    This says a lot more about the intelligence of the company's employees than it does about the software.

    --
    In the course of every project, it will become necessary to shoot the scientists and begin production.
  101. Interesting observation from PJ at Groklaw by DaveAtFraud · · Score: 1

    Quoting PJ, "What an amazing coincidence. Two researchers take Microsoft money, no strings attached, mind you, and then after much study just happen to come to the same conclusions as Microsoft's talking points."

    Cheers,
    Dave

    --
    They that can give up essential liberty to obtain a little temporary safety deserve neither safety nor liberty.
    Ben
  102. There are some hidden costs... by ducomputergeek · · Score: 1

    The company I left last year (I got an offer from a old consulting client I couldn't pass up) built their entire platform on a number of opensource technologies including linux, FreeBSD, PostgreSQL, and Perl. We had grown and had a couple perl hackers and a decent DBA, but I was the systems guy (I was a little bit of everything at the start). It was extremely hard in that area to find a replacement because all the other shops were pretty much all Microsoft/.Net environments and a couple Java/DB2 shops. If they were a windows shop, they could have found a dozen good candidates locally, paid them about 80% what I was making and gone on. But I think it took them about 4 months to find a replacement. The amount of time and money they had to spend to bring someone new into the fold probably would have covered those software licensing costs a couple times over.

    So if we had it to do over again, we may not have gone with the OSS stack.

    --
    "The problem with socialism is eventually you run out of other people's money" - Thatcher.
  103. Elementary by HomelessInLaJolla · · Score: 1

    This is a site for technical minded people, right? Computer science? IT? It is all about mathematics and numbers? Scientists, physicists, etc.?

    Okay. This is easy. Do the math, folks.

    "More expensive" is a synonym for "generates more profit". Open source, therefore, is obviously more desirable for the business world than the proprietary model.

    The monetary system is not about the numerical value in your wallet--it is about how much money moves through your wallet over the course of time. First derivative, calculus, etc.

    Maybe I was wrong. Maybe it's not elementary school math.

    --
    the NPG electrode was replaced with carbon blac
  104. Humph. What timing... by Anonymous Coward · · Score: 0

    Nice to see this article (on my Ubuntu notebook) while I'm sitting around waiting for Windows 2008 Server to reinstall after deciding to BSOD on every boot. This is after exhausting all other alternatives, which of course took me away from all the other things I could be working on. I guess Microsoft thinks my salary (and everyone else who has been inconvenienced today) is cheaper than open source.

  105. discounting the roll-over effect by epine · · Score: 2

    On a real IT planet, you have a problem, you solve the problem, you deploy the solution, tweak it until it works forever, and then you move to the next cycle. File servers are yesterday's news. Should there be any cost there over and above electricity and depreciation? Yes, I know I'm exaggerating a bit, there also has to be a massive restructuring of middle management every time disk drive technology breaks through another BIOS barrier. On a real IT planet, BIOS barriers are not revisited in living memory.

    In economics, there is this problem about the reference basket for measuring the inflation rate. Sometimes you have to update the reference basket.

    I think Microsoft is partly pulling off the funny math by ignoring the fact that if you stick with open source, your reference basket updates more quickly as things you used to pay for become to cheap to meter.

    For the high churn technology that isn't yet too cheap to meter (and Microsoft dearly hopes this day never arrives) the cost of integration within an open source culture is non trivial, but it comes along with the agenda of eliminating the problem forever, not just persisting with the bleed and weep status quo, turning it over with one low low low small-bite-out-of-your-ass monthly payment until the end of time.

    With the basket of goods thing, an idiot can mount a persuasive case that the cost of living in 2010 exceeds the cost of living in real terms in 1970, by placing zero value on any of the goods that couldn't be bought back then for any price. This would be done by focusing on the cost of energy which has gone up (maybe back date this to 1968), rather than what you can now do with the same unit of energy (talk on the phone to Asia for a whole tank of gas, and not owe the phone company a kilo of coke).

  106. Holding Small Businesses by blueZhift · · Score: 2

    It seems that the researchers really didn't find anything, only confirming what many here have probably already seen. In the real world, open source and proprietary solutions work side by side in many if not most large organizations. It simply isn't practical to 100% standardize on a Microsoft or open source solution. We IT folks have to get our money the old fashioned way! Only the smallest organizations would find going all one way or the other an attractive and workable option. I think that what Microsoft is worried about is that small businesses can more easily cut them out of the picture and have a strong incentive, very good free open source applications, to do so. And with the global economy not being so great, perhaps MS is feeling the pinch. In any case, anyone trying to sell software or services has to market them, so I'd expect another such report in a year or two.

  107. Hello, Mr. Ballmer! by mangu · · Score: 1

    My netbook came with Xandros installed, works flawlessly.

    I've been considering installing Netbuntu for some time now, since Debian Etch, on which Xandros is based, is becoming quite old. There are a few apps for which I would like new versions, but what the hell, Xandros works so nicely in that small, cheap, machine...

    1. Re:Hello, Mr. Ballmer! by Anonymous Coward · · Score: 0

      My netbook came with Xandros installed, works flawlessly.

      Well as long as you're ok that's all that matters, nevermind everyone else. Maybe that's why >90% still choose to NOT to use a linux distro.

  108. I'll say it again by Greyfox · · Score: 3, Insightful

    Just because you get paid to write code doesn't mean you crap daisies and unicorns. I've been in the industry for 21 years now, I've seen the code that professional programmers write. In general, open source is at least as good and quite often better than what the professionals are writing. That's not to say OSS doesn't have its problems, but they are problems that are fixable if you're so inclined. Retaining a programmer to fix them might be expensive, but is it more expensive than modifying your business processes and just living with something a closed source company is unwilling to change? I don't think Microsoft is qualified to make that judgment.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  109. Proprietary vs Open Source is retarded by jdc18 · · Score: 1

    Comparing proprietary software vs open source is retarded. From one side you have certain companies and their products, in the other you have communities and services. It is like comparing a solar system with a galaxy. Open source or Free software is much bigger, it has an ideology behind. It covers a wide range of programs, applications and even hardware that supports. Closed source doesnt have an ideology, it justs looks for profit. I dont think it is bad to create closed source programs or to profit from that, just dont attack an awesome idea that benefits everyone just because you want to profit.

  110. Phone call for a Mr. Microsoft by AdamWill · · Score: 1

    It's 1997, and it wants its FUD back.

  111. And this is better than "no means to proceed" how? by IBitOBear · · Score: 3, Insightful

    Yes, having found a problem, and then found a solution you have to maintain or share that solution. The horrors!

    I non-open code you have the choice of paying potentially millions of dollars to get a fix from the vendor, and having paid that sum, you receive one fix once, with no promise that your fix will become part of the product line's subsequent release. So when that subsequent release is made and it _doesn't_ have your fix, you get to pay all that money _again_ even though they already know the problem and solution. Lather. Rinse. Repeat.

    With open source you don't have to "fork" just to retain the patch and reapply it, usually with virtually no effort since, if someone is working on the code you patched, they likely used your fix, something like your fix, or didn't touch the lines you patched in any meaningful way.

    I have had a kernel patch to "smarten up" termios for years. I submitted it and it was rejected for reasons like "we are about to change that code anyway" and "someone might have written code that _uses_ the fact that you can end up blocking on a one-byte read, waiting for one byte to be received, despite the fact that there is more than one byte in the buffer".

    With every subsequent release of the kernel I just apply the patch and move on. I didn't "fork the kernel" etc. Nothing ever so daunting.

    It is an obvious truth that exploring an option and making use of an opportunity is _always_ more effort and "clear expense" then just throwing up ones hands and living with no choice in the matter.

    The costs of surrender are always hidden, prorated, long term. [Ask the French, their defense against Germany was sabatoged, as it always was, by Belgium's habit of buckling like a belt when threatened no matter how much the promised to do their part as a key point in the defense of europe. Nobody blames Belgium for being the useless twits they always are, but to this day France takes a load of shit for their surrender once their entire north flank went for strudel.]

    Agree with Microsoft? I suggest you read up on "Plays4Sure"... and every single "microsoft preferred partner" in history.

    --
    Innocent people shouldn't be forced to pay for inferior software development.
    --"Code Complete" Microsoft Press
  112. MS funded report declares FOSS software cheaper! by baerm · · Score: 1

    'MS funded report declares FOSS software cheaper!'

    That would be news. This report is not. Why would anyone care or take this the least bit seriously?

  113. Funny! Funny! Funny! by scurvyj · · Score: 0

    Ballmer just keeps getting funnier and funnier.

    His no doubt overworked shrink should recommend he does (more) stand-up as therapy!

  114. Sorry, dude, but I think by JayBat · · Score: 1

    that I am totally in love with your wife. Hope you don't mind! -Jay-

  115. wooooooosh by Anonymous Coward · · Score: 0

    Why in the fuck would you imagine it matter if someone accepts your patch? Patch it yourself, for fucks sakes, you have the source.

  116. Let's do the math. by crhylove · · Score: 1

    I've switched probably 100 clients to Open Office. Almost none of them have had a single issue, and frequently many of them PREFER OO to MS Office, as the GUI is familiar, and the new MS Office is foreign and looks like recycled space candy.

    At about $410 a pop:

    http://www.newegg.com/Product/Product.aspx?Item=N82E16832116858&cm_re=microsoft_office-_-32-116-858-_-Product

    Times 100:

    $410,000 is what I've saved clients. None of them needed new training, had any downtime, or any other cost. AND when they switch to a new computer, they won't have to pay ANOTHER $400 (or more!) to re license office for a new machine. So long term I've probably saved clients over $1 million dollars.

    And I do it for $50 an hour.

    Fuck you Microsoft. LOL

    --
    I hold very few opinions. I hold information based on observation and fact. If you wish to disagree, please use facts.
  117. Headline is misleading. by Anonymous Coward · · Score: 0

    Report doesn't claim "Open source is more expensive" merely "Open source is not always cheaper".
    Duh!

    Stop thinking in doublespeak you idiots!

  118. and hence... by silveride · · Score: 1

    Yeah Bill, and that made Windows godsend .

  119. Re:And this is better than "no means to proceed" h by Anonymous Coward · · Score: 0

    I non-open code you have the choice of paying potentially millions of dollars to get a fix from the vendor, and having paid that sum, you receive one fix once, with no promise that your fix will become part of the product line's subsequent release. So when that subsequent release is made and it _doesn't_ have your fix, you get to pay all that money _again_ even though they already know the problem and solution. Lather. Rinse. Repeat.

    Let me just go out on a limb here and say that if you can claim something like that you probably have never dealt with a company dealing with proprietary code. Ever. This just plain false and FUD. Patches added to a proprietary product stays in the product - and if it is a very special solution, there are always very special deals made for this. Customer-unique modules are however not at all uncommon in proprietary products, and I'm saying that as a developer of proprietary code with very pleased customers.

    The costs of surrender are always hidden, prorated, long term. [Ask the French, their defense against Germany was sabatoged, as it always was, by Belgium's habit of buckling like a belt when threatened no matter how much the promised to do their part as a key point in the defense of europe. Nobody blames Belgium for being the useless twits they always are, but to this day France takes a load of shit for their surrender once their entire north flank went for strudel.]

    I'm just going to sit here in stunned silence for a bit. I feel this might not be the right forum for you.

  120. Depends on what you look at by Anonymous Coward · · Score: 0

    They are quite right. When you look at their findings, they have concluded that buying a system from Microsoft that fulfills most of your needs and ignore the rest (Or implement them as manual steps, as most do) it is in fact cheaper than developing a system yourself to do the same.

    Huge surprise there...

    They do however not really look at prices for competing open source products... For example, it is not more expensive setting up apache+mysql+php and installing Drupal gardens and setting up a corporate website than it is to invest in Windows server+sqlserver and buying one of the CMS systems for that.

    They also take another thing for granted, which is, they statue that all companies already use Microsoft only software and thus training costs for more Microsoft software is naught. That is a huge simplification. People who use the Windows pre-installed on their computer along with MS Word and Excel will not by definition know how to use Windows server and SharePoint, and it is not a trivial task to set it up and teach people how to use it.

    And yes, Exchange+Outlook is somewhat easy to use, but unlike other tools for this job, they are not very powerful or flexible. And I guess that is what you pay for with better solutions, adjusting the IT tools to the company may not be as cheap as adjusting your company to a set of cheap IT tools.

    But all in all yet another Microsoft sponsored investigation into why Microsoft programs are the best path to take. In other news, water still wet!

  121. You only need to learn once by jandersen · · Score: 1

    The article proposes the argument that open source is more expensive because the costs of learning and the costs of making it work together with other SW is bigger.

    I am not convinced - Firstly, the cost of learning is a one-off cost; and while taking the first steps into Linux system administration may seem daunting, once you've got it, you will find learning new things under linux quite easy - configurations files are text based, the terminology is fairly uniform etc. And of course, the same applies to Windows; having worked with UNIX only for more than 10 years, I find Windows almost incomprehensible; things are not where they should be, the terminology is different etc etc.

    As for interoperability, I find the biggest problem is to interface with systems that are deliberately designed in such a way that it is difficult. This is not a common problem in the world of open source - but it certainly is when it comes to closed source, although the problem is getting smaller. And the point is, when open source has trouble interfaccing with a closed source program, so does other closed source programs.

  122. Re:Turning the table- maybe by glatiak · · Score: 1

    How simple it must seem... untill one has to fix a bug that results from an addressing error taking code or data from some unexpected location, not just an uninitialized pointer. And usually the point at which the program fails may be long separated from point the error crept in. Perhaps in a million-line compiler or database management system. A bit of humility is a good starting point for any serious bug hunt.

    Yeah, the tools are better. But our ability to design in errors has also increased. And since we are so much in love with the folks who know the latest tools but have not the decades of experience to recognize mistakes when they make them again -- we are assured a good helping of the old logic problems as well.

    Open source is great if you have the time and skills to use it effectively. But closed source just gets you started faster -- but in the end may be every bit as demanding and difficult to fix, maybe more so, than the alternative.

    My Exchange system was shutdown in the end because it ate email for my wife from her daughter abroad -- but only on Tuesdays. They would go into the router and never come out. Everything else worked fine and had for years, even with this sender/recipient. The proposed solutions I found all seemed to be along the lines of 'find a black rooster and wait for the new moon...'. Fortunately, declining business activity meant that the real solution was to switch our remaining email to Gmail and shutdown Exchange. If I had source and the time to debug this non-trivial piece of code I could have identified and fixed the problem. But in the real world it would never happen -- and I suspect my little issue is probably not the only weirdness in Microsoft Exchange. Glad I did not HAVE to fix it.

    This little example just goes to show that non-trivial pieces of software sometimes are in production for years with bugs that cannot be fixed. Doesn't matter if they are open or closed source -- being non-trivial means that just figuring out what is broke is non-trivial. A bit of humility is always appropriate. As is the decision as to whether a problem really needs to be fixed, lived with or just ignored -- or run from.

  123. I install Ubuntu 10.10 on every desktop I can by ElliotWilcox · · Score: 1

    I have been to 6 Novell Classes, 6 Microsoft classes, 6 Sun Java Programming classes, taken 12 Unix Computer based training programs while maintain Unix servers in a web hosting environment for about 10 years. I have been an IT Professional in some very large environments for 15 years. --- Unix has never had a virus and I install Ubuntu 10.10 on every broken Windows laptop that crosses my path. When I show people how open office works, how easy it is to surf the web, how much faster their 3-5 year old PC works after installing Ubuntu, they sing my praises and say thank you. --- Anyone over $500 million in revenue thinks they are being smart by buying into the church of Microsoft and if you want gaming or multi-media it's probably the way to go, but for most people MS is just a pain to maintain and Microsoft learned long ago they can do more to kill the competition with one press release than any other means available. --- I will give Microsoft kudos, MS Exchange client is pretty hard to beat. Nothing on the market is really as good. For collaboration Share Point is great but the effort required on the backend to maintain, move around and configure is really expensive and time consuming. Most small business could do just a well with Xwiki for collaboration and Osmo on Ubuntu to replace MS Exchange.

  124. Viral by nthcolumnist · · Score: 1

    All our windows servers lose on average 15% to McAfee.

  125. The title of this posting is wrong by HighPerformanceCoder · · Score: 1
    The title of this posting is wrong. The original article says that "free programs are not always cheaper".

    There are, of course, plenty of situations where this is true: an example might be in the area of digital video editing, where free software is still inferior to turnkey solutions, and requires a lot more effort and patience to set up.

    Conversely, there are plenty of situations where the per-seat license of proprietry software is crippling compared with using free software. High performance computing clusters are a classic example of this.

    Both of these seemingly contradictory statements satisfy the original article's statement: "free programs are not always cheaper".

  126. Switching does cost money - but does it cost more? by JGJones · · Score: 1

    One real world example of how open source is actually saving money France's Gendarmerie Nationale switched to Ubuntu to replace Windows XP. http://arstechnica.com/open-source/news/2009/03/french-police-saves-millions-of-euros-by-adopting-ubuntu.ars Training cost is factored in however this is also pointed out as here: "Moving from Microsoft XP to Vista would not have brought us many advantages and Microsoft said it would require training of users," said Lt. Col. Guimard. "Moving from XP to Ubuntu, however, proved very easy. The two biggest differences are the icons and the games. Games are not our priority." They claim that Microsoft said you require training to switch from XP to Vista. By switching to open source they're saving 70% on their IT budget.

  127. Not to nock you off your limb by IBitOBear · · Score: 1

    I have worked in shops using Microsoft code bases where the shop has paid for a massive fix, only to have the next release of windows restore the error and then Microsoft charged us (admittedly less) for the new windows with the old fix.

    And it _was_ a fix.

    Go ahead and wander through the microsoft knowledge base and look for all the fixes that aren't available to the general public.

    It's not that no possible developer of proprietary code can pleas a customer. Its that if ANY developer of PROPRIETARY CODE decides NOT TO PLEASE YOU then you are farked.

    See it's not that hard to see the distinction between "having a choice" and "not having a choice". It this case the choice to fix things the vendor doesn't care to.

    Any small number of "that's not how I run _my_ business" anecdotes don't change the measurable fact that, the proven fact, that if I bought your product, whatever it may be, I wouldn't be able to do anything to it that you didn't _let_ me do, including fixing on-the-spot a critical flaw that brings my operation to a halt while you are off on vacation or whatever.

    As for your "stunned silence", you really don't understand language do you? you cannot enunciate silence without putting the lie to your "silence".

    Plus you must be new to slashdot if you think this isn't _exactly_ the forum for making war-related digressions in the name of metaphor. (I am 35.4 MILLION user id numbers senior to you here, so I think I know how this forum works, thank you very much...8-)

    --
    Innocent people shouldn't be forced to pay for inferior software development.
    --"Code Complete" Microsoft Press