I really don't have objections to people having a singularly narrow view, but let's back this up with some substance.
From the photoshop help menu:
Masks let you isolate and protect areas of an image as you apply color changes, filters, or other effects to the rest of the image.
Maybe this explination is not clear enough for you. I'm guessing it's good enough for 90% of the users of Photoshop.
I believe there is a similar and releven explination for the history brush. There is in the copy of photshop I have.
Do you have any relevent examples from professional software, I'd like to hear them. (Non professional software is for sucks so don't waste my time.)
I'll certainly pass this on to our marketing dept that there is a select group of usere who feel that a "Dummy's" manual would be a useful addition to our product line. Natually we are going to charge you some additional cash for including it in the box.
Strange, tho. I think the majority of our customers would be a little ticked off if we charged them 35$-50$ more for a copy of our software just so we can include another manual.
Tell me more about this idiot you keep talking about. Is it likley he will buy our product? I find this disturbing, since while our tools are aforable, they should only be used by people who need them.
Reviewing your posts it seems like there might be a bug in your operating system that doesn't show you my entire post. Are you sure you are getting eveything I'm writing? It seems that you might have missed the part where I mentions that a software company should provide basic instruction on how to use the product. If this was missing from what you read, I apologize for seeming like a jerk.
I am certainly interested in discussing specific failures of professional software with you. I would like my company to provide exemplary documentation for our products. We can only benifit from the failings of others.
At about 1500 pages I would say it's pretty comprehensive. And no, it's not *SO* intuitive that an idiot could figure it out. Tho many try. Yes, there are books written about it. But do you really want the cost of the Sybex/O'Reilly/No-Starch-type book included in the purchase price?
What if you don't need them? These additional resources are available because they speak to different audiences. I don't feel it's the responsibility for ANY software company to provide more information than what the menu items do, what the tools do and a basic explination of the function of the program.
Are you saying that if you were to buy Photoshop you think Adobe should include a copy of The Photoshop Bible? You do realize they would charge you $50 more for it.
Finally why would a software company set up their customer's to fail? You want your customer's to use the tools you make, you want them to tell their peers. That's the only way to expand market share. Not by duping the people who are forking over the cash for your tools.
Oh, yeah, if you are going to quote me then read all the words, I didn't say I didn't way to show people how to use the software. I said I didn't want to PAY for showing nubes and the clueless how to use the software I buy.
Ok, I'm guessing you don't do phone support for a living.
I work for a company where we provide application support. We have a reasonably strict policy on where we draw the line for free support. We are given some leeway on how we draw this line, but essentialy we charge for anything beyond installing and launching the app.
Due to the range of personalities on my team you can either get someone who will give you the litany of support or listen to your problem and then tell you to pay up.
Of course this sucks if you are the customer and you don't want to pay. But I would say the breakdown of calls is thus:
80% User error/user inexperience
19% Stupid OS or Application goofyness(reinstall, tossing file type fixes)
1% Actual bugs in the software
Truth time.
Someone has to pay for the support. You can either pay up front. And eveyone who buys the app pays for the jackasses who don't bother to read the manual or educate themselves. Or you can pay as you go. Only paying for support as you need it. We don't charge for bugs in the application. But we will charge to tell you how to do basic troubleshooting (Really, this is fair, either learn to take care of your own tools or pay someone to do it).
I agree, best practice is to listen to the problem then determine if you need to charge. I do this when I can(unless it's 5 mins before lunch or time to go home). Some of my team mates do not. But it is srongly encouraged by management to listen to the problem before asking for money.
Bottom line, as a consumer I do not want the cost of showing someone how to use the software included in my purchase. I expect to be able to report bugs without charge, email is fine.
Oooops, guess I'm a little touchy at the end of the week. Tech support is a challenging balance between following the company line and working with customers who are often under pressue to get work out. At our company, on a good day, you'll probably get someone who will listen to your problem first. On a busy day, we may ask for cash so we can get on to the next poor bastard.
As for your instructions on how to make a shape, I can do that, sure, but it is not intuitive. In fact, I would never have figured that out, but I can draw a box in photoshop easily enough.
I'm guessing you started using Photoshop after they added the shapes to the toolbar. In the earlier versions(at least as late as 3.0), the selection tool method was the only way to make a circle.
No argument that Photoshop has more gizmos than the Gimp. I still use version 6 for graphics work, but I cannot bring my self to upgrade to CS, IMO Photoshop is becoming bloatware.
There is the option to support a specific distribution of Linux. Maya and Shake both only support versions of Red Hat, probably for the reasons you cite.
felt picking the lesser of 2 evils (Gore would have been a nightmare)
Please enlighten me here. Maybe you know something about Gore that I'm not aware of. I though his only drawback was Tipper who spearheaded getting maturity labels placed on CDs.
Well, there was the quote about him inventing the internet. But, I can't honestly think he would have been worse than that squity eyed little redneck we have for president now.
Anyone reccomend a good finder replacement?:-)
how 'bout/bin/bash?
Sure I'm trolling a bit, but since I got comfortable with file management from the cli, the Finder, Windows Explorer, and even Nautilus are a big pain in the ass to use. I feel like my arm is running a marathon pushing windows around and dragging files.
How many drivers know what OS runs their engine control computer?
Even the people selling vehcles don't have a clue what OS is in the car. When I bough my Isuzu Trooper the guy selling it proudly informed me that it's systems were maintained by a COMPUTER!
Silly me wanted to know more about a computer in my car. But when I started asking questions about it, the salesman distracted me with other nifty features.
I imagine that's what it's like buying a computer at Best Buy or some place like that.
Given that the poor interface is by far the biggest complaint people have about Blender, you would think that some thought would be given to fixing it.
--
Ulch - that meat was tainted! You feel deathly sick.
This coming from someone who's sig is a Nethack warning of impending doom. Nethack's another one where the interface is a challenge to learn but almost invisible after you learn it.
Try a different system. I'm running debian/testing with Xfree86 4.2.0, my wife has a similar system but a different model radion card. It behaves like you describe on hers, but works on mine.
Why? I dunno and it's her computer. Let her fix it.
No offense taken. And I've used both. Corel comes a lot closer to Illustrator than anything else I've seen.(and in a previous incarnation, I was an Adobe zelot) But I'll take a program under development that I can use over a finished product that I can't get and may have no future.
Forget CorelDRAW for Linux. Sodipodi is shaping up as an excellent vector graphics program for Linux. Now if only Adobe and Mozilla would sort out support for SVG, the world would be a happy place.
I just got kino running under Debian 3.0. It was a bit of a booger. Needed to upgrade to testing, then update the DVlib to an unstable version. Now, it works beautifully.
I was able to show of with pride to my Mac coworkers who work with Final Cut Pro. They were impressed that I got DV working under GNU/Linux, but couldn't understand why I went to the trouble when FCP runs so well on Mac OS X.
From the photoshop help menu:
Masks let you isolate and protect areas of an image as you apply color changes, filters, or other effects to the rest of the image.
Maybe this explination is not clear enough for you. I'm guessing it's good enough for 90% of the users of Photoshop.
I believe there is a similar and releven explination for the history brush. There is in the copy of photshop I have.
Do you have any relevent examples from professional software, I'd like to hear them. (Non professional software is for sucks so don't waste my time.)
I'll certainly pass this on to our marketing dept that there is a select group of usere who feel that a "Dummy's" manual would be a useful addition to our product line. Natually we are going to charge you some additional cash for including it in the box.
Strange, tho. I think the majority of our customers would be a little ticked off if we charged them 35$-50$ more for a copy of our software just so we can include another manual.
Tell me more about this idiot you keep talking about. Is it likley he will buy our product? I find this disturbing, since while our tools are aforable, they should only be used by people who need them.
Reviewing your posts it seems like there might be a bug in your operating system that doesn't show you my entire post. Are you sure you are getting eveything I'm writing? It seems that you might have missed the part where I mentions that a software company should provide basic instruction on how to use the product. If this was missing from what you read, I apologize for seeming like a jerk.
I am certainly interested in discussing specific failures of professional software with you. I would like my company to provide exemplary documentation for our products. We can only benifit from the failings of others.
What if you don't need them? These additional resources are available because they speak to different audiences. I don't feel it's the responsibility for ANY software company to provide more information than what the menu items do, what the tools do and a basic explination of the function of the program.
Are you saying that if you were to buy Photoshop you think Adobe should include a copy of The Photoshop Bible? You do realize they would charge you $50 more for it.
Finally why would a software company set up their customer's to fail? You want your customer's to use the tools you make, you want them to tell their peers. That's the only way to expand market share. Not by duping the people who are forking over the cash for your tools.
Oh, yeah, if you are going to quote me then read all the words, I didn't say I didn't way to show people how to use the software. I said I didn't want to PAY for showing nubes and the clueless how to use the software I buy.
I work for a company where we provide application support. We have a reasonably strict policy on where we draw the line for free support. We are given some leeway on how we draw this line, but essentialy we charge for anything beyond installing and launching the app.
Due to the range of personalities on my team you can either get someone who will give you the litany of support or listen to your problem and then tell you to pay up.
Of course this sucks if you are the customer and you don't want to pay. But I would say the breakdown of calls is thus:
80% User error/user inexperience
19% Stupid OS or Application goofyness(reinstall, tossing file type fixes)
1% Actual bugs in the software
Truth time.
Someone has to pay for the support. You can either pay up front. And eveyone who buys the app pays for the jackasses who don't bother to read the manual or educate themselves. Or you can pay as you go. Only paying for support as you need it. We don't charge for bugs in the application. But we will charge to tell you how to do basic troubleshooting (Really, this is fair, either learn to take care of your own tools or pay someone to do it).
I agree, best practice is to listen to the problem then determine if you need to charge. I do this when I can(unless it's 5 mins before lunch or time to go home). Some of my team mates do not. But it is srongly encouraged by management to listen to the problem before asking for money.
Bottom line, as a consumer I do not want the cost of showing someone how to use the software included in my purchase. I expect to be able to report bugs without charge, email is fine.
Oooops, guess I'm a little touchy at the end of the week. Tech support is a challenging balance between following the company line and working with customers who are often under pressue to get work out. At our company, on a good day, you'll probably get someone who will listen to your problem first. On a busy day, we may ask for cash so we can get on to the next poor bastard.
Nah, it sucked then too.
I'm guessing you started using Photoshop after they added the shapes to the toolbar. In the earlier versions(at least as late as 3.0), the selection tool method was the only way to make a circle.
No argument that Photoshop has more gizmos than the Gimp. I still use version 6 for graphics work, but I cannot bring my self to upgrade to CS, IMO Photoshop is becoming bloatware.
There is the option to support a specific distribution of Linux. Maya and Shake both only support versions of Red Hat, probably for the reasons you cite.
Just an FYI.
I for one, look forward to our new EMACS overlords.
I'm going to go shoot myself in the foot. Thank you very much.
Please enlighten me here. Maybe you know something about Gore that I'm not aware of. I though his only drawback was Tipper who spearheaded getting maturity labels placed on CDs.
Well, there was the quote about him inventing the internet. But, I can't honestly think he would have been worse than that squity eyed little redneck we have for president now.
Try adding a user.
I know it's possible to modify the NetInfo database from the command line, but, it would be a serious hassle.
-+-+-
adduser --force-badname dog_boy
I'm assuming you're not married. If I had to spend several months in a small confined space with my wife...well, The Shining comes to mind...
QuickTime Pro only exports the video. It will not separate muxed audio/video streams. Especially nifty for silent movies.
You need to demux it, QT Pro won't do it for you.
Of this I am sure.
Caller: iTunes segfaults when I execute it.
Phone Agent: What distro are you using.
Caller: Gentoo.
PA: Oh, we only support RedHat 7.2
Caller: Well can you tell me what the dependencies are. I'll just emerge them.
PA: Ummmm. We only support Red Hat.
Caller: What about Fedora? I've got a boxen running that.
PA: Ok, ummm, is that a version of Red Hat?
Caller: Grrrr. Never Mind
and so on...
OHG, I'm a nerd, I'm bashing GUIs now.
Apple's not trying to screw you, they're only trying to `gently' encourage you to buy a faster Mac.
So let's help them see the futility of their system. Why don't we all add an empty file called pacman.zip to our webspaces.
How many drivers know what OS runs their engine control computer?
Even the people selling vehcles don't have a clue what OS is in the car. When I bough my Isuzu Trooper the guy selling it proudly informed me that it's systems were maintained by a COMPUTER!
Silly me wanted to know more about a computer in my car. But when I started asking questions about it, the salesman distracted me with other nifty features.
I imagine that's what it's like buying a computer at Best Buy or some place like that.
Given that the poor interface is by far the biggest complaint people have about Blender, you would think that some thought would be given to fixing it.
-- Ulch - that meat was tainted! You feel deathly sick.
This coming from someone who's sig is a Nethack warning of impending doom. Nethack's another one where the interface is a challenge to learn but almost invisible after you learn it.
My one qualm is that the requirements state you must have G4; I'm hoping that I can still get it to run with less audio tracks on my iBook...
Better pony up the cash for a G4. Soundtrack will not launch if you don't meet the minimum system requirements.
Voice of experience talking.
Try a different system. I'm running debian/testing with Xfree86 4.2.0, my wife has a similar system but a different model radion card. It behaves like you describe on hers, but works on mine.
Why? I dunno and it's her computer. Let her fix it.
No offense taken. And I've used both. Corel comes a lot closer to Illustrator than anything else I've seen.(and in a previous incarnation, I was an Adobe zelot) But I'll take a program under development that I can use over a finished product that I can't get and may have no future.
Forget CorelDRAW for Linux. Sodipodi is shaping up as an excellent vector graphics program for Linux. Now if only Adobe and Mozilla would sort out support for SVG, the world would be a happy place.
An arch lich whupped my butt the other day. Really freaked me out.
--------
|..L.@.+
--------
You are killed by an Arch-Lich
You Die... -more-
I might be willing to give up my Treo.
Yesh!
I can play nethack on my playstation!
Wheee!
I just got kino running under Debian 3.0. It was a bit of a booger. Needed to upgrade to testing, then update the DVlib to an unstable version. Now, it works beautifully.
I was able to show of with pride to my Mac coworkers who work with Final Cut Pro. They were impressed that I got DV working under GNU/Linux, but couldn't understand why I went to the trouble when FCP runs so well on Mac OS X.