When I get on, I tell them I need Tier 2 support. They'll ask what the issue is, and I'll be completely technical... so much so that they know some of the words, but are overwhelmed. If that doesn't do it, ask for a manager.
I pay hostmonster for hosting. I now have a direct Tier 2 email address for some issues.....
It's all a case of proving your bonafides. Did you offer to send them logfiles? And what o/s are you running? It frequently gets me past the calltaker when I tell them I run Linux.
Then I could send him a check, so a) I could say he was working for me, and b) he could argue that he was not doing espionage, but legitimately working for US citizens.....
mark "all you millenials: go read about the Church Commission, in the '70's"
We'll ignore the NIMBY huge issue of what the hell we do with the long-lived wastes; this is in France. In the US, with the GOP and the libertarians wanting ever-less regulation, I say, with a 99.44% confidence, that the private sector will cut corners as far as they can go, and with a nuclear plant, the results are far more widespread and longer lasting than other power plants.
Of course, there are folks who appear to be *terrified* of actually talking to another person over a telephone, and ignore their voicemail all the time.
So,turn off voicemail... and then set up your phonemenu system so that there's almost no way to get to an actual person.... It took me a while for just that reason when I was putting in a tech support call from work to HP.
Anything other than have enough staff to respond to your customers.
On the one hand, the folks in charge seem to be a collegium of folks who believe death marches are the proper manner to develop software.
On the other, the big companies wrote the rules (check out the US Labor Dept), so that all computer people, pretty much, are "in management", and so can't join, say, unions. And the companies don't need to pay overtime, because they're "salaried" (really? that used to mean that if you had a light week, and worked fewer hours, no biggie, since you were around enough to more than make it up during crunches.*; now... raise your hands - who here *must* have a client charge number, and if not, THERE IS NO "OVERHEAD" NUMBER, you get to take it with or without pay? Who here, under the cover of "plausible deniability", has not charged the actual number of hours they worked?)
But we don't need unions. Thanks for keeping me from ever getting into one, you stupid suckers.
mark "there are two kinds of Republicans: millionaires and sucker"
* And if you don't believe that this is what "salaried* used to mean, and still means in some areas, let me introduce you to my wife, the salaried lawyer.
I disagree. They know there are other countries, they just see them like those maps of OUR CITY Rest Of Staterestoftheus.
And for those complaining... exactly where is it that you buy half-gallons of soda, rather than 2 liter bottles? Did you want to pay the same price for less soda? Oh, metric is *so* hard (to paraphrase Barbie)....
Forget about your privacy... this is bigger. A year or two ago, the UK decided against going to the Cloud, because they could not be guaranteed that UK government data would stay on UK soil. If I read that correctly... for Americans, how'd you feel about the Pentagon, or your doctor, having to use data services in, say, India or China, or eastern Europe?
Lessee, the banks are legally required to report withdrawals of $10k or more. So, in the majority of cases, someone who deliberately intends to evade reporting withdraws $9,990 or so... multiple times. I'm sure someone here can come up with a good reason that you wouldn't want it known to, say, the IRS.
On the other hand, the most likely reason for this law is to catch under the table payouts... y'know, like to bribe legislative and other government officials, etc.
Bro. Guy Consoglmo, one of the Vatican astronomers, who's been interviewed on NPR, among other places, and has been mentioned on/. before, also teaches at Catholic colleges around the US. One of the courses he teaches is "science for non-science majors". Some years back, he talked about the food chain of the majors that take that class. Next to the bottom were business majors, who didn't get it, but didn't let that worry them.
So, are they worried yet?
Btw, the bottom of the food chain are the communications majors, who didn't get it, and didn't know that they didn't get it. And these are the folks who go into journalism, and HR, and PR....
You wouldn't want to spend money to hire ANOTHER PERSON IN THE CAB, so that the whole train isn't depending on ONE ENGINEER, now, would you?
The railroads have been working to get rid of anyone more than the engineer for decades. With the position labelled fireman gone, that's *one* person. How would you feel about, say, an commercial airliner with *one* person flying the plane?
How many hours are they on, with no company, no one to keep them awake, and only one set of eyes on things?
it won't, because the studios have always wanted assembly-line music, with musicians being interchangeable and replaceable, like parts in your car., and they've worked long and hard for that. (Such as the singers for Tin Pan Alley, and many of the groups that got played on American Bandstand)(They screwed up, early on, with the Monkees, who were actually real musicians....)
On the other hand, if someone goes viral, they will attempt to buy them, or create a cheaper clone, and will water down what they sing and how they sing it.
Still, there's more music out there, including more than they know about.
Is this like, your new computerized prosthetic leg/hand/heart has been attached, but the software to regulate it so that it has no surges is extra?
Or is this "we hired new grads at ridiculously low wages, assuring that we got grads from the bottom half of the class, then gave them insanely short deadlines, so that they were writing the code in 60 or 70 hour weeks, and they'd never gotten the class they don't teach in school, error catching and handling, and that's what's running this, and they have to pay for the "extra", which was written by programmers (#insert nose_in_air.h; developers()) with some years of experience, who they had to pay a *lot* more for?
Let's see, he came from running Delta Airlines to run RH. Then, back in December, at a RH dog-and-pony here at work, we watched a 20 min video as part of the many-hour presentation. I was amazed at how he could fill the entire 20 minutes with *nothing* but management buzzwords, and say pretty much nothing else at all.
True, esp. when they expect most of their calls to be from clueless PC users, and anything more than "have you rebooted your computer" is haaard, man (as Barbie said).
Just in the last month: idiot nixspam, which is a blacklist of alleged spammers, and uses a method that's 20 years out of date (almost nobody uses an ISP that has 1000 users, total; my hosting provider has literally millions of domains), blocked my hosting provider's mail gateway. After nixidtiot's page asserted there were "too many spams", I contact my tech support by email, and forwarded them the bounce message.. In the blazing speed of a week, the tier I support managed to check *MY* HOME IP, and tell me it wasn't blocked.
After I came down, by email, like a ton of bricks on them, and the same in the "how did we do survey", a couple days later I got a response from Tier II, and a permanent tier II contact for things like this....
mark "this coffee mug holder not compatible with any other...."
Sorry, I've worked in a number of sectors, and these days for a US federal contractor, and unless you're talking about some upper manager, or someone in bed with same, I don't see how they'd do that. Everywhere I've worked, using, and changing passwords is enforced by the IT dept, and by software. Since everyone's networked these days, you don't get on otherwise. And the places I've worked have *forced* less than simple password.
The next question that comes to mind is *why* they wouldn't report a breach. And what spread of organizations was this survey taken in?
Not surprised. I've met other former Republicans who say the GOP has moved so far to the right it's left them behind.* Meanwhile, I'm *really* tired that the last two Dems I voted for President who won are both Eisenhower Republicans.
At least for now, I have someone to vote for who's not "the least worst".
1. Amtrak was waiting for frequency bandwidth. Lawsuits... and I'd love to know how a company ended up with frequencies that were
intended for safety communication. 2. After 9/11, for *months*, the pilots' union was saying that for trips under 300-400 mi, the train was very much the better option. Republicans,
who are willing to spend tons of public money on airports, and to a lesser extent, roads, have *consistently* underfunded Amtrak. 3. Passenger rail travel, pre-Amtrak, was frequently a loss-leader for the freight business. 4. The idiot who thinks the cost of mass transit ia actually almost on par with Uber is an ignorant idiot. Clue: the regular ads from CSX, about
moving a ton of freight 457 mi on one gallon of fuel.
And, for ironic grins, Boehner and Ryan denying that their personal refusal to fully fund Amtrak has *nothing* to do with the accident is what is
known as "lying under oath", an impeachable offence. And, btw, for refusing to fund Amtrak so that they *could* have gotten this in
sooner, are accessories to manslaughter.
Quick questions:
1.: what are the profits made by the major telecoms in the last year?
2. what do the alleged false calls cost to
a) the providers?
b) the 911 call centers?
3. What is the value of the 30+% that are *legitimate* screams for help, and the value of the lives if they can't make those calls?
Unfortunately, so wrong that I don't know why I bother. See train, which has vastly fewer accidents than cars or busses, cruising by the traffic jams out of Philly and into NYC.
But then, let's also remember that
a) after 9/11, for months, the pilots' union was saying that for trips under 300-400 mi, trains made *far* more sense, yet
b) Congress loves throwing money to airports, and roads, but
c) has yet to fully fund Amtrak.
And then there's outside the northeast corridor, which is where Amtrak owns the trackage and maintains it to high-speed passenger specs, the rest of the lines are leased from other railroads, who don't want to maintain them to the higher specs, and who frequently (there was just an article in mainstream media about this in the last week) will stop Amtrak to wait for their money-making freights.
Slashdot Mirror
When I get on, I tell them I need Tier 2 support. They'll ask what the issue is, and I'll be completely technical... so much so that they know some of the words, but are overwhelmed. If that doesn't do it, ask for a manager.
I pay hostmonster for hosting. I now have a direct Tier 2 email address for some issues.....
It's all a case of proving your bonafides. Did you offer to send them logfiles? And what o/s are you running? It frequently gets me past the calltaker when I tell them I run Linux.
mark
Then I could send him a check, so a) I could say he was working for me, and b) he could argue that he was not doing espionage, but legitimately working for US citizens.....
mark "all you millenials: go read about the Church Commission, in the '70's"
We'll ignore the NIMBY huge issue of what the hell we do with the long-lived wastes; this is in France. In the US, with the GOP and the libertarians wanting ever-less regulation, I say, with a 99.44% confidence, that the private sector will cut corners as far as they can go, and with a nuclear plant, the results are far more widespread and longer lasting than other power plants.
So, who here actually lives near a nuclear plant?
mark
Of course, there are folks who appear to be *terrified* of actually talking to another person over a telephone, and ignore their voicemail all the time.
So,turn off voicemail... and then set up your phonemenu system so that there's almost no way to get to an actual person.... It took me a while for just that reason when I was putting in a tech support call from work to HP.
Anything other than have enough staff to respond to your customers.
mark
On the one hand, the folks in charge seem to be a collegium of folks who believe death marches are the proper manner to develop software.
On the other, the big companies wrote the rules (check out the US Labor Dept), so that all computer people, pretty much, are "in management", and so can't join, say, unions. And the companies don't need to pay overtime, because they're "salaried" (really? that used to mean that if you had a light week, and worked fewer hours, no biggie, since you were around enough to more than make it up during crunches.*; now... raise your hands - who here *must* have a client charge number, and if not, THERE IS NO "OVERHEAD" NUMBER, you get to take it with or without pay? Who here, under the cover of "plausible deniability", has not charged the actual number of hours they worked?)
But we don't need unions. Thanks for keeping me from ever getting into one, you stupid suckers.
mark "there are two kinds of Republicans: millionaires and sucker"
* And if you don't believe that this is what "salaried* used to mean, and still means in some areas, let me introduce you to my wife, the salaried lawyer.
I disagree. They know there are other countries, they just see them like those maps of OUR CITY Rest Of Staterestoftheus.
And for those complaining... exactly where is it that you buy half-gallons of soda, rather than 2 liter bottles? Did you want to pay the same price for less soda? Oh, metric is *so* hard (to paraphrase Barbie)....
mark
Forget about your privacy... this is bigger. A year or two ago, the UK decided against going to the Cloud, because they could not be guaranteed that UK government data would stay on UK soil. If I read that correctly... for Americans, how'd you feel about the Pentagon, or your doctor, having to use data services in, say, India or China, or eastern Europe?
mark
Yep, and it'll take 10-20 years to commercialize the product.
1970: 10-20 years for fusion!!!
1980: 10-20 years for fusion!!
1990: 10-20 years for fusion!
2000: 10-20 years for fusionnnnnnnzzzzzzz
mark
Lessee, the banks are legally required to report withdrawals of $10k or more. So, in the majority of cases, someone who deliberately intends to evade reporting withdraws $9,990 or so... multiple times. I'm sure someone here can come up with a good reason that you wouldn't want it known to, say, the IRS.
On the other hand, the most likely reason for this law is to catch under the table payouts... y'know, like to bribe legislative and other government officials, etc.
Sorry, but I agree with the bust.
mark "and they got Al Capone on tax avoidance"
Bro. Guy Consoglmo, one of the Vatican astronomers, who's been interviewed on NPR, among other places, and has been mentioned on /. before, also teaches at Catholic colleges around the US. One of the courses he teaches is "science for non-science majors". Some years back, he talked about the food chain of the majors that take that class. Next to the bottom were business majors, who didn't get it, but didn't let that worry them.
So, are they worried yet?
Btw, the bottom of the food chain are the communications majors, who didn't get it, and didn't know that they didn't get it. And these are the folks who go into journalism, and HR, and PR....
mark
Wood, and cellulose, are good insulators... of heat, as well. How ya gonna cool the chips? Put layers of cooling tubes through the chips?
mark "man that wood-chip is really burning... I mean, *really* burning.
You wouldn't want to spend money to hire ANOTHER PERSON IN THE CAB, so that the whole train isn't depending on ONE ENGINEER, now, would you?
The railroads have been working to get rid of anyone more than the engineer for decades. With the position labelled fireman gone, that's *one* person. How would you feel about, say, an commercial airliner with *one* person flying the plane?
How many hours are they on, with no company, no one to keep them awake, and only one set of eyes on things?
Stupid.
mark
it won't, because the studios have always wanted assembly-line music, with musicians being interchangeable and replaceable, like parts in your car., and they've worked long and hard for that. (Such as the singers for Tin Pan Alley, and many of the groups that got played on American Bandstand)(They screwed up, early on, with the Monkees, who were actually real musicians....)
On the other hand, if someone goes viral, they will attempt to buy them, or create a cheaper clone, and will water down what they sing and how they sing it.
Still, there's more music out there, including more than they know about.
mark
Is this like, your new computerized prosthetic leg/hand/heart has been attached, but the software to regulate it so that it has no surges is extra?
Or is this "we hired new grads at ridiculously low wages, assuring that we got grads from the bottom half of the class, then gave them insanely short deadlines, so that they were writing the code in 60 or 70 hour weeks, and they'd never gotten the class they don't teach in school, error catching and handling, and that's what's running this, and they have to pay for the "extra", which was written by programmers (#insert nose_in_air.h; developers()) with some years of experience, who they had to pay a *lot* more for?
mark
Let's see, he came from running Delta Airlines to run RH. Then, back in December, at a RH dog-and-pony here at work, we watched a 20 min video as part of the many-hour presentation. I was amazed at how he could fill the entire 20 minutes with *nothing* but management buzzwords, and say pretty much nothing else at all.
mark
About the way COBOL was sold....
mark "puts paper bag over head before admitting he wrote COBOL long ago, using magnets to write the code...."
True, esp. when they expect most of their calls to be from clueless PC users, and anything more than "have you rebooted your computer" is haaard, man (as Barbie said).
Just in the last month: idiot nixspam, which is a blacklist of alleged spammers, and uses a method that's 20 years out of date (almost nobody uses an ISP that has 1000 users, total; my hosting provider has literally millions of domains), blocked my hosting provider's mail gateway. After nixidtiot's page asserted there were "too many spams", I contact my tech support by email, and forwarded them the bounce message.. In the blazing speed of a week, the tier I support managed to check *MY* HOME IP, and tell me it wasn't blocked.
After I came down, by email, like a ton of bricks on them, and the same in the "how did we do survey", a couple days later I got a response from Tier II, and a permanent tier II contact for things like this....
mark "this coffee mug holder not compatible with any other...."
Sorry, I've worked in a number of sectors, and these days for a US federal contractor, and unless you're talking about some upper manager, or someone in bed with same, I don't see how they'd do that. Everywhere I've worked, using, and changing passwords is enforced by the IT dept, and by software. Since everyone's networked these days, you don't get on otherwise. And the places I've worked have *forced* less than simple password.
The next question that comes to mind is *why* they wouldn't report a breach. And what spread of organizations was this survey taken in?
mark
Not surprised. I've met other former Republicans who say the GOP has moved so far to the right it's left them behind.* Meanwhile, I'm *really* tired that the last two Dems I voted for President who won are both Eisenhower Republicans.
At least for now, I have someone to vote for who's not "the least worst".
mark
---
Bernie Sanders for President!
Anyone know if there's a trojanized version of PuTTY-CAC?
For the rest of you, that's for use with "smart cards" (i.e., US fed gov PIV, or US DoD CAC id cards), and it's a fork of PuTTY.
And what about pageant?
mark
Esp. after skimming some of the comments....
1. Amtrak was waiting for frequency bandwidth. Lawsuits... and I'd love to know how a company ended up with frequencies that were
intended for safety communication.
2. After 9/11, for *months*, the pilots' union was saying that for trips under 300-400 mi, the train was very much the better option. Republicans,
who are willing to spend tons of public money on airports, and to a lesser extent, roads, have *consistently* underfunded Amtrak.
3. Passenger rail travel, pre-Amtrak, was frequently a loss-leader for the freight business.
4. The idiot who thinks the cost of mass transit ia actually almost on par with Uber is an ignorant idiot. Clue: the regular ads from CSX, about
moving a ton of freight 457 mi on one gallon of fuel.
And, for ironic grins, Boehner and Ryan denying that their personal refusal to fully fund Amtrak has *nothing* to do with the accident is what is
known as "lying under oath", an impeachable offence. And, btw, for refusing to fund Amtrak so that they *could* have gotten this in
sooner, are accessories to manslaughter.
mark
Quick questions:
1.: what are the profits made by the major telecoms in the last year?
2. what do the alleged false calls cost to
a) the providers?
b) the 911 call centers?
3. What is the value of the 30+% that are *legitimate* screams for help, and the value of the lives if they can't make those calls?
mark
Which I had published in the now-defunct SysAdmin magazine in '06. http : //24.5-cent.us/egoless_docu.html
mark
Large, shiny reflective surfaces... it's a pair of Monoliths.
mark "would like to go there to investigate them...."
Unfortunately, so wrong that I don't know why I bother. See train, which has vastly fewer accidents than cars or busses, cruising by the traffic jams out of Philly and into NYC.
But then, let's also remember that
a) after 9/11, for months, the pilots' union was saying that for trips under 300-400 mi, trains made *far* more sense, yet
b) Congress loves throwing money to airports, and roads, but
c) has yet to fully fund Amtrak.
And then there's outside the northeast corridor, which is where Amtrak owns the trackage and maintains it to high-speed passenger specs, the rest of the lines are leased from other railroads, who don't want to maintain them to the higher specs, and who frequently (there was just an article in mainstream media about this in the last week) will stop Amtrak to wait for their money-making freights.
mark