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Should ISPs Be Allowed To Delete Your MP3s?

Water Paradox asks: "A friend of mine recently discovered that his ISP had deleted all of his MP3 files without notice. He is a succesful local DJ with numerous recordings to his name, and the MP3s were all of his own material. He said he zipped them up and within 8 hours, they were back on his site, so all is well. My question is, are other people experiencing this? Perhaps this is a question for Ralph Naderians, but what resources do we as ISP users have against this kind of action?" The ISP in question is Half Price Hosting, and aparently they have an automated process that deletes all MP3s from their servers. Now I do agree that ISPs have the right to police their machines, but is it really right for them to delete files from a user's Web site without even a nastygram explaining why such action was taken? What should we do when ISPs resort to this type of behavior and they are the ones in the wrong? This is a fairly important issue as everyone on the Internet deals with an ISP of some form. If this behavior isn't checked, the next time something like this might happen it could be any file, not just MP3s. Update: 11/23 by J : As several comments have noted, grep their terms of service for "MP3" (Cliff and I would have done this last night but their website was down). Then go read your ISP's terms...

256 comments

  1. Re:They shouldn't be allowed by Anonymous Coward · · Score: 1

    If flair translates to people having to wait 10 mins while some pointless jingle or loop downloads through their modems then yes I suppose it would. You'd probably find most people are thoroughly pissed off with all the stupid bells and whistles people put on their pages simply because they can.

  2. Stored of YOUR disks, no, on THEIR disks, yes. by Anonymous Coward · · Score: 1

    Read your TOS agreement that you promised to abide by. If the "illegal" data is stored on their disks, they can delete it any time they please. Now if the data is stored on your Linux box, which is connected to the ISP 24/7 (e.g., DSL or cablemodem), and they attempt to hack root on your machine and delete files, then that is wrong.

  3. Find a better hosting service by Roblimo · · Score: 2
    From the company's terms of service:
    4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited.

    4.1.6. The Company does not permit sites where 20% or more of the monthly traffic is from file downloads, or sites that use more than 10% of system resources, or sites which in the Company's view are detrimental to the enjoyment of the Company services by the Company's other clients, or are in the sole and final judgment of the Company, detrimental to network or business operations.

    Seems to me that anyone who wants to host any kind of downloadable files -- not just MP3s -- should avoid this service.

    There are plenty of other hosting services, many of which charge the same as or less than this one.

    So let them run their business their way, catering to low-end users who rely on Frontpage instead of skill to create their sites, and take your business someplace else.

    - Robin

    1. Re:Find a better hosting service by Graymalkin · · Score: 2

      Dude, don't even start. HTTP knows what sort of files it is sending out, where those files are going to, and who is downloading them. If 20% of your downloads are audio/mpeg rather than text/html they can run a parser over the log and find out. They can also tell when image/jpeg and image/gifs are downloaded in conjunction with text/html pages. This is not something an ISP won't be offended by. But if you've got a bunch of files archived on the server and have one HTML page that links to them all, it is in the ISP's interest to more closely examine your web logs.

      --
      I'm a loner Dottie, a Rebel.
    2. Re:Find a better hosting service by Lockster · · Score: 1

      4.1.6. The Company does not permit sites where 20% or more of the monthly traffic is from file downloads...
      Seems to me that HTML and images are files which are downloaded, so their AUP effectively eliminates all sites which primarily serve web pages.


      Remember, ISP's work on the "shared resource" plan. All they're trying to say is that they will not allow any single customer to take more than their fair share of resources. Same types of statements apply to dial-up services. Do you find anything unfair about that? If you don't want to share resources, then drop yourself a T1 line & setup your own server for hosting.

      "File Downloads" are typically regarded as links on your webpage(s) to files on the same server that a user can specifically request.

      To even think that the hosting company would regard normal HTML & images as "downloads" is a little irrational & emotional. They're trying to make sure everyone has equal access to hosting resources. Is that BAD??

    3. Re:Find a better hosting service by nologin · · Score: 1
      4.1.6. The Company does not permit sites where 20% or more of the monthly traffic is from file downloads, ...

      Hmm, well since any web page visit involves the web server sending the contents of a file down to a browser (pretty much equivalent to a file download), I bet that every single account holder would be in violation of this clause in the agreement.

      My advice is to go to another provider. If they are half-brained to put in clauses like this (which don't give you any way of measuring whether or not you are in line with the user agreement), they have definitely made it impossible for the agreement to work in your favor...

  4. Re:Check the Terms of Service by mce · · Score: 1
    all illegal transport of copyrighted material across these servers is strictly prohibited and will constitute a violation of the terms of this agreement

    That's more or less what they ended up doing in the end. Can't check the final wording anymore, though, because they've since been bought by uunet.

    --

  5. Re:Check the Terms of Service by mce · · Score: 2
    Everybody seems to be (redundantly) jumping on the "too bad, he should have read his contract" bandwaggon. The question, however, was whether the ISP should have the right to define their TOS like this one did.

    Now, in order to shortcut a lot of useless discussion: they have that right (a.k.a the right to behave in a stupid and/or silly way), I think they should have it too, and know nobody who would actually disagree with that. It's their operation, after all. Conclusion so far: why was this topic posted on Ask Slashdot in the first place? Seems like there's nothing much to talk about.

    On the other hand, an ISP that's not totally braindead will not invent this kind of rule, and will certainly not enforce it in this braindead way. Still, they're not alone in their sillyness. When I was shopping for an ISP some 5 years ago, I actually read the AUPs of all the Belgian ISPs that I could find. To my surprise, the AUP of the then biggest Belgian ISP had several holes in it, and also contained the rule that transfering copyright material over their network was prohibited. It took me nearly six months to convince them that there was copyright material that could be legally copied. The fact that their legal department hadn't yet heard of Linux and the GPL surely didn't help. I guess I should have picked a more mainstream example. Anyway, I ended up choosing a competitor long before they saw the light (but went on trying to convince them, and finally did).

    --

  6. What should we do? by Frodo · · Score: 1

    Well, that's a question - what should we do. Move out, that's what. Find another ISP. If you paid in advance, sue to get money back. There are a real lot of ISPs that would not delete your files just out of the blue because they don't like them.

    --
    -- Si hoc legere scis nimium eruditionis habes.
  7. Re:Check the Terms of Service by Bud · · Score: 2
    4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited.

    By posting MP3:s on Half-Price, you are violating their rules.

    Very well, then post Ogg Vorbis files instead.

    --Bud

  8. Re:It's very simple by Jeff+DeMaagd · · Score: 5

    IMO, you have it.

    It's best to leave once you've found a more friendly ISP, particularly one that notifies you of any actions they take on your account and give you a chance to defend yourself without arbitrarily deleting files.

    It's like any other market with products, you should investigate the product before putting the money down. Usually there is a lot of information out there to help you determine if the product is worthwhile. If there isn't any, move on to a different product or take a risk with that one. It's your money. Often a product selected on price alone will suck, keep that in mind too. I investigate everything I buy now, not because I've had trouble, but I want to make sure my money is best spent, and even if I find problems while investigating I end up buying because, I can work around it, I like knowing what I might run into as well as the chances.

    It's also a good thing to ask questions before signing up, check their reputation, check to see if their customer support is worth their name, investigate their history of dealing with customers and _read_ the acceptable use policy!

    It really sucks that you have to do this, but IMO I think it's better than regulating the ISP market.

  9. Re:It's their server, they can do what they want. by Paulo · · Score: 1

    And what if it wasn't in their AUP, and they started to do it without notice?

  10. Re:No its not ok by Chakotay · · Score: 1

    Reason enough for you that the AUP literally states storage and distribution of MP3 files is not allowed? :)

    )O(
    Never underestimate the power of stupidity

    --

    Never underestimate the power of stupidity
    To err is human, to moo bovine
  11. Almost, but not quite by Chakotay · · Score: 2

    Example: If it weren't for car thieves we'd not have to bother locking our cars.

    Nice analogy - except that there is no legal way to use a car without the owner's permission, so locking your car doesn't bar any legal activity.

    In this case, the ISP's UAP explicitly states that distributing MP3 files is not accepted. So to hell with them. GZip some wave files instead, or distribute RealAudio or OGG Vorbis files instead, or, heck, why not store them as MPEG files without any video?

    Or ofcourse, you could contact the ISP and explain to them that you're a DJ and that those MP3 files are all your own creation and are all legal. They might actually be reasonable and allow you to keep them.


    )O(
    Never underestimate the power of stupidity

    --

    Never underestimate the power of stupidity
    To err is human, to moo bovine
  12. Re:What the hell happened? by stripes · · Score: 2
    What happened to the good ole' days of ISPs? Back when you could get a _REAL_ IP connection to the net, not some proxied, port-filtered, DHCP line with no storage space and no shell access?

    Well, everyone and his brother showed up wanting ten times the bandwidth for half the price.

    Do ISPs not realize that maybe, just maybe, you might want to get files off your home box, and perhaps not want to set up an public FTP server that would waste all of the bandwidth you're paying for.. and since you're _PAYING FOR IT_, why should it matter to them if you're pegging the line refreshing cnn.com and slashdot all day long, or if you're serving legal MP3s to some friends, or distributing files to other machines/shell accounts..

    Because when the prices were driven down the bandwidth overcommit was driven up. Sure you can get 768Kbit DSL for $30/month in some places, but they (probbably) have a 100 to 1 overcommit on the bandwidth. So they craft an acceptable use policy that limits the amount of bandwith that gets used, and most people (say 98%) are happy.

    The people that arn't should probbably look into ISPs that have looser AUPs, but they should also realise that there is likely to be a larger price tag on "unlimited" serveces that really are unlimited.

    Does it suck that you can't get real unlimited access for cheep/free? Sure. But it sucks that I can't fly unassisted either (well, it's actually that I can't make a good landing).

    but why the hell has a residential internet line become equal to a castrated internet line?

    Pretty much since the first offering of "unmetered access". It still cost the ISP to have you dialed in (even if it only cost a modem port and voice circuit that couldn't let me dial in while your on). So they started claming you can't run services, can't camp on the line, can't run ping scripts to keep the line up.

    One was even pretty pissed at a friend of mine who ran NNTP to keep his clock in sync because it kept the line up. Of corse it didn't violate their AUP so they had to lump it (they did send threating email once a month and he sent his canned reply every month).

    You can still buy dial-up accounts without that kind of restriction, but they cost per hour. Just like you can get leased lines without server restrictions (most have restrictions against wholesaling the bandwidth to others, but you can get even more expensave connections without that restriction).

  13. Re:What the hell happened? by stripes · · Score: 2
    Of course, its hard to justify a T1 for residential use, but 5 years ago, you had T1 and dialup and nothing in between.

    Five years ago you could get 56K, ISDN and Frame Relay as steps between dialup and T1. Probbably X.25 some other random X.25 services as well. I'm pretty sure Frame Relay was available a lot longer ago then five years as well.

    Of corse to be honest Frame Relay use to be delevered as a physical T1 (or 56K for small FR CIRs), but it was billed very diffrently, and had diffrent bandwidth (selectable, but lower) and latency (not so selectable, and higher) from a "raw" T1. I have heard Frame Relay is frequently done as a physical DSL line now, at least in some cases.

  14. Re:What the hell happened? by stripes · · Score: 2
    As you point out, frame relay was delivered over a T1, making it functionally equivalent to a fractional T1, at least as far as ISPs went.

    Actually at the ISP end they get a full T1 or T3 into the cloud and serve multiple customers with it (assuming there are multiple in that area, otherwise they would just get a fraction into the cloud).

    That provides the ISP with a cost savings, a space savings, and somewhat less setup hassle as well.

    And for internet service five years ago, a 56K link was a) hard to find, b) a pain to install, c) a worse deal than a fractional T1, and d) a stunningly awful deal compared to a dialup.

    They were not hard to find. Were not all that painful to install (they had fewer line options then a T1 let alone ISDN - the only I rember were 2-wire vs. 4-wire). May have been a worse deal then a frac. T1. Almost certonally were a worse deal then a dialup, unless you couln't FX your dial up line into a local calling area and wanted to nail the call up 24hrs/day.

    Now if you want painful to install, and cost ineffectave, look into 3002 circuts (leased voice lines - I think - I never installed any, my boss did both the first, and later the last ones that UUNET ever sold).

    Five years ago I had a 56K Frame Relay which came over a phsycal 56K (and it was free, at least to me). It was pretty nice. I have a 256K Frame Relay now (over a fractional T1 -- unless they changed it without me noticing) which I like a lot more. Esp. as the price hasn't changed. However that means I can't recall how close to 56Kbit/sec modems were five years ago.

    The same pretty much goes for ISDN; for 'high-speed' dialup, it was a good deal, but if you wanted a permanent connection from a fixed location, fractional T1s were also a better deal, at least under my RBOC

    Definitly depends on the RBOC. Was not a good deal from Bell Atlantic unless you were online less then about 60hrs/month. Was a great deal from one of the lame RBOCs (US Worst? Amaritech?) because their billing system didn't make it easy to do metered usage, they did flat rate.

    And I've never heard of anybody offering internet service via X.25. Did this ever happen? If so, what were they thinking?

    Offer? I don't know. It has been sold though. UUNET use to sell it to one or two customers. I'm not 100% sure why, but I beleve the customers had lots of X.25 experiance, and didn't want anything else.

    And the poster's point, which is that five years ago a small site pretty much had to get a T1, is still basically true. At the time we managed to talk an ISP into colocating a box, but at the time that was a pretty unusual thing.

    Well there was web hosting (UUNET had it five years ago), and fractional T1's. The frac T1 (at least in Frame Relay form) may have been phsycally a T1, but cost wise it was a totally other animal. Totally. I mean for most RBOCs there isn't even a wire-mile charge!

  15. "What is an MP3?" by jbert · · Score: 5

    Not as simple a question as you might think.

    Is it a file with the suffix '.mp3' (What if I rename it?)

    Is it a file which the 'file' utility declares has the relevant magic numbers at the beginning?

    What if I zip it?

    What if I base64 encode (or uuencode) it?

    What if I encrypt it?

    In all cases, to play it I could have a wrapper script to undo the obusfaction and give me those MP3 bits.

    An automatic job which deletes things is a stupid thing to do. Its an attempt at a technological solution to a social problem. If the ISP doesn't want you doing things, it should notify you in the Acceptable Use Policy (AUP).

    If you violate the AUP you suffer - perhaps a warning and then junk the account, exactly as ISPs do with spam accounts.

    Going round and deleting files is just foolish. Sigh.

    1. Re:"What is an MP3?" by wesmills · · Score: 1
      I have been around far too long when that sentence reads as "It was me!!!" instead of "seventeen W fourty-five M three!!!"

      Happy turkey day, all.

      ---

    2. Re:"What is an MP3?" by SEWilco · · Score: 2

      Gee, why did all my web pages that I revised twice vanish? Their names all ended in .MP3 for "My Pages, version 3".

    3. Re:"What is an MP3?" by Kwantus · · Score: 1
      Now that their Terms of Service are readable...

      Seems to me like this was a logical thing for a hosting company to do, lots of sysadmins do similar things on their systems to ensure they don't run out of disk space.

      ...we can see that it has little to do with disk space. For instance AVIs and WAVs are permitted, I'd suggest reposting the music as WAV &gt:)

      They're just freakin' arbitrary and weird. Look at this rule: "All HTML pages MUST be linked to files (HTML, .jpg, .gif, etc.) stored on Company's server and vice versa" That basically can mean "no links to interesting sites, and nobody can link to you either." Nuts. (And keep in mind "[the] Company shall be the sole and final arbiter as [to] the interpretation of the following.")

      However... it's their machinery, and you're free to not be their customer...

    4. Re:"What is an MP3?" by Kwantus · · Score: 1
      I was trying to point out was that it is perfectly reasonable for a company to automatically delete mp3 files from their servers to avoid potential law suits (however unlikely).

      Oh. Well, I'd have to disagree with that. Perhaps (a big perhaps) it's reasonable to delete files with folk like the RIAA going postal all the time, but I think applying this logic generally is more likely to kill your business than save it; you'll lose half of what few customers you'll draw and the other half'll be suing.

    5. Re:"What is an MP3?" by rtaylor · · Score: 1

      Most browsers will extract .gz's and remove the extra parameter.

      So... create blah.mp3.gz files :)

      --
      Rod Taylor
    6. Re:"What is an MP3?" by rtaylor · · Score: 1

      gzipped file. You might recognize .tar.gz

      --
      Rod Taylor
    7. Re:"What is an MP3?" by deefer · · Score: 4
      It was nothing to do with the AUP, or anybody involved with the ISP, actually.

      I found this on IRC earlier, transcript follows:
      17 w45 m3!!! 1 0wn3d j00 4nd d3l373d 411 j00r mp3 f1l3zzz!!! ph33r m33, 1 4m u171m473 31337 h4xx0r d00d!!!

      Strong data typing is for those with weak minds.

      --

      Strong data typing is for those with weak minds.

    8. Re:"What is an MP3?" by forgey · · Score: 1

      The ISP is simply trying to show that they are being proactive about mp3's so they can't be held liable for any illegal mp3's hosted on their servers. I am sure they are not going to try and claim that their automated script is perfect nor are they trying to claim it is the best solution.

      Seems to me like this was a logical thing for a hosting company to do, lots of sysadmins do similar things on their systems to ensure they don't run out of disk space. Especially university systems. This is nothing new.

      forge

    9. Re:"What is an MP3?" by forgey · · Score: 1

      Sure, that sucks but as you say you don't have to be their customer.

      What I was trying to point out was that it is perfectly reasonable for a company to automatically delete mp3 files from their servers to avoid potential law suits (however unlikely).

      If they strictly follow the rest of the restrictions from their AUP, I'd suggest finding a new hosting company. Once who wants to keep your business.

      forge

    10. Re:"What is an MP3?" by Steeltoe · · Score: 1

      If you don't, you're not "l33t" anymore.. Go find another username ;-)

      - Steeltoe

    11. Re:"What is an MP3?" by John+Jorsett · · Score: 1
      17 w45 m3!!! 1 0wn3d j00 4nd d3l373d 411 j00r mp3 f1l3zzz!!! ph33r m33, 1 4m u171m473 31337 h4xx0r d00d!!!

      For the lazy among us, there's a leetspeak translator. Uses somewhat different rules, so the translation of the above isn't perfect, but it's a help. The page also caused a script error in my IE, but Netscape worked ok. It'll also translate into leetspeak. My secret shame is that I find this sort of thing fun.

    12. Re:"What is an MP3?" by Fist+Prost · · Score: 1

      What if you re-encode it in a superior format, with links to the appropriate plugins and decoders, and help spread the defeat of a patent encumbered, technically inferior system of transferring audio recordings.

      Oh, and I didn't see anything in their TOS about .ogg files, did you ;^)

      Fist Prost

      "We're talking about a planet of helpdesks."

      --

      Fist Prost

      "We're talking about a planet of helpdesks."
      -Jaron Lanier
    13. Re:"What is an MP3?" by joe+user+jr · · Score: 1
      Going round and deleting files is just foolish. Sigh.
      Sometimes it's foolish, sometimes it's smart.

      Sloppy generalisations on the other hand ...... :-)

      --
      .sigs: Just Say No!
    14. Re:"What is an MP3?" by Justin+Goldberg · · Score: 1

      freebsd# file *
      CHRISTINA AGULERIA - Eminem Diss - will the real slim shady please shut up (my
      reply).mp3: Mpeg audio stream data
      George Carlin - - Ebonics Language Lesson (A&E Biography).mp3:
      Mpeg audio stream data
      George Carlin - 4 Groups That Gotta Go.mp3:
      Mpeg audio stream data
      George Carlin - Abortion.mp3:
      Mpeg audio stream data
      Howard Stern - Mr. Rogers quotes.mp3:
      Mpeg audio stream data
      Howard Stern -- Howard's Answering Machine.mp3:
      Mpeg audio stream data
      Kermit and Big Bird smoke a water bong.mp3:
      Mpeg audio stream data
      Smurfs XXX - Hiho its off to Bed we go.mp3:
      Mpeg audio stream data
      freebsd#

    15. Re:"What is an MP3?" by JurriAlt137n · · Score: 1

      Welcome to the group of people who have mastered the art of SEP.

      --

      People replying to my sig annoy me. That's why I change it all the time.
  16. Storage rather than I/O? by cah1 · · Score: 1


    Beats me why they should want you to remove the MP3s once you've got them there. After all, from an ISP's point of view, what they really want you to do is not even get them there in the first place.

    A few 30Gb disks aren't going to set them back a huge amount, so storing the puppies isn't a problem.

    It's the cost to them of you bringing in huge files. They pay serious money for the bandwidth.

    The steganographic approaches advocated elsewhere are valid here, too. What happens when the ISP doesn't want you even napstering?

    I had this myself. I have a shell account on a small-scale, large feature provider. He noticed I was napstering, he asked me not to as it was chewing his bandwidth, I agreed and now I do it from work :)

    Would the ISPs be reacting in the same way if you download the mozilla milestone builds daily, or keep up with the huge Gnome distributions (or similar?)

    --

    --
    "I do not speak for my employers, though they are controlled from my Teddy's huge pulsating brain."
    1. Re:Storage rather than I/O? by JamesGreenhalgh · · Score: 1

      Beats me why they should want you to remove the MP3s once you've got them there. After all, from an ISP's point of view, what they really want you to do is not even get them there in the first place.

      People downloading the mp3s costs them bandwidth. The extra disk space is quite an issue (these aren't 100 quid cheapy IDE disks you'd put in a PC, decent SCSI raid shelf units cost quite a bit) since often you'll find the userspace is mirrored - if we want 30G more (maybe enough for 60 greedy users), we need to buy 60g of space. Another problem is backups - if you've ever worked in an environment with a lot of disk space, you'll know the pain of backup cycles, tape run times, network hit during backup cycles, etc - it's not trivial at all!

      --

      --
      ALL YOUR BASE ARE BELONG TO US!
  17. Re:Plain and simple by _Gus · · Score: 1

    Hello, hello!

    The ISP's AUP said "No MP3s, and no download sites" If the guy was putting MP3s up their so they could be downloaded then he was in breach of their AUP. He is at fault, not the ISP.

    AS far as your hysterical rant (troll?) about sueing them, jesus, grow up.

  18. Re:The actions of the few harm the many by _Gus · · Score: 2

    Shouldn't that be "The actions of the many harm the few" ?

  19. Simple solution.. by flux · · Score: 1

    Just use Vorbis :-). This works just as far as it doesn't get too popular..

  20. Re:It's their server, they can do what they want. by wynlyndd · · Score: 2

    But it is in their terms of service.

    I'll admit, I didn't remember that clause when I signed up to use them but I know that I didn't look at it too closely since I assumed that by now I'd be running my own web server.

    Heck I just the domain mostly for email anyway.

    I have zipped up the mp3s that I've shared to people anyway.

    --
    "Dogs and cats, living together...it's mass hysteria!"
  21. Who owns what? by Mustang · · Score: 1

    No question the ISP owns the hardware, however, the ISP is charging a fee to let users store data on there machines. Now, the data being stored belongs to the user and not the ISP and should not be deleted under any circumstances whether they are legal or not. The data belongs to the user. Let the party with the beef against the data take appropriate action against user.

  22. ogg? by fishbowl · · Score: 2

    As long as the format remains in relative obscurity from the mainstream, the Ogg format will get you around the letter (but not the spirit) of the "No MP3" rule. OV is better anyway. It is possible that the ISP is more interested in reducing the risk of /. effect than of litigation, though. It only takes one really popular file to hose a whole hosting service, since they don't all have multiple OC48's.

    --
    -fb Everything not expressly forbidden is now mandatory.
  23. Re:Problem with clear policy... by elflord · · Score: 1

    I believe that for the most part (exceptions are anti-discrimination laws), the market handles it.

  24. Call them a web hosting company not just an ISP by joneshenry · · Score: 1

    Did anyone complaining about the deletion of mp3s follow the link to Half Price Hosting's web site? I now believe the author of the article was being somewhat misleading describing them as simply an ISP. The web site makes it clear this company is concentrating on offering low cost "unrestricted" data transfer web hosting. Under that business model there is simply no way for this company to allow certain popular types of content else they would not be able to afford the bandwidth. If people would read the other conditions in the terms of service, not only at mp3's banned, but so are pornographic materials or warez. Because this company's business is directly related to conserving bandwith, it seems to me that not only do they have a legal right to restrict service but they have a moral right as well.

    This company appears to have no leverage in restricting competition or forcing customers to choose their service. Allowing such companies to offer different levels of service in exchange for lower prices as long as there are no barriers to competition seems to me to be the essence of the proper functioning of free markets. This seems to be another pointless flamewar where the usual suspects are trotted out.

  25. It's all in the format. by malkavian · · Score: 2

    The agreement states that it's only mp3 format files they object to.
    Zipping that changes the actual format of the file to a zip format file (regardless of extension).
    This, then, is apparently perfectly ok to serve from the ISP.
    To me, this whole exercise by the ISP is futile. Yes, they make their stand against piracy, but, it's an ultimately futile one.
    Deleting people's data is a no-no. Especially on an extension of a file. Can this ISP guarantee that no other application for any operating system anywhere in world does not use .mp3 for any other type of data?
    If they delete a very important file (non mp3-encoded) which just happens to have that extension, for whatever reason, then they could feasibly open themselves up for a big lawsuit.
    As was mentioned in a post above, there is almost no way to guarantee whether the file is MP3 format without actually reading it, and doing a verification of format. Expensive on time.
    The best way is really to auto-mail the account holder with warnings that their account may be revoked unless they either remove the files, or explain why they should be given dispensation for having the files there.
    This seems fairer, and would make pirates very uncomfortable about using this as an ISP, while balancing things for legitimate use.

    Cheers,

    Malk

  26. My suggestion by PD · · Score: 2

    The way to stop this kind of nonsense is to make your own MP3 and put it on their site.

    Then immediately sue them for hosting your MP3 illegally.

    Since they are censoring their customers they cannot pretend that they are common carriers. If they censor their customers, then any oversight in the censorship opens them up to being bent over the rail in a courtroom.

  27. WARNING: MISLEADING LINK by DavidTC · · Score: 1

    I haven't followed it, but this link does not go to where it says it does, it goes to http://www.stl-online.net/thc/med/emer/tcer002.jpg .

    -David T. C.

    --
    If corporations are people, aren't stockholders guilty of slavery?
  28. Re:Check the Terms of Service by DavidTC · · Score: 1

    That is the stupidest rule I've ever heard of. All web pages, and indeed all written material, are copywritten automatically, at least in the US. Not allowing you to copy copywritten material competely destroys any and all usage of the internet, unless you can find some place that only has public domain stuff.

    -David T. C.

    --
    If corporations are people, aren't stockholders guilty of slavery?
  29. Re:Seriously... (Not intended as flamebait, but al by toriver · · Score: 1
    Okay, granted that maybe .00385 (rounded) percent of MP3's might actually be legal "everybody's happy" MP3's, but pretty much all of the rest of them are illegal.

    Fantastic logic. So, if I should declare - in my own arbitrary way - that 99% of all JPEG files out there are pr0n, it will justify deleting all .jpg files on a server?

    Face it, the ISP just has some PHB-inspired and MOO-dia driven paranoia. MPEG layer 3 is one of many audio file formats - why should a pirated song in a different format be allowed (which it appears to be, implicitly)?

  30. Next time read the contract! by HappyHead · · Score: 1

    If you look at their AUP, which is located here, you'll see that they explicitly forbid the storage of MP3 files on thier servers, regardless of who has the rights to it, regardless of wether they're legal MP3s or not, and regardless of wether you want to put them there or not. This is the relevant section from their policy page:

    4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited.

    Frankly, since storing MP3s on the site was against their policy, he's lucky they didn't apply the $300 per instance of violation service charge that they promise right below that. While I'm not saying that storing MP3 files is bad, I am saying that when you place a file of any type on a server who has banned files of that type, you shouldn't be surprised when they remove them, and the AUP is all of the warning that needed to be given.

    1. Re:Next time read the contract! by Milamber69 · · Score: 1

      If they did attempt to apply that fine he could take them to court and invalidate this clause.....It seems to me to be a punitive damages type of clause (which is strictly prohibited in contract law) rather than a Liquidated Damages Clause (which is ok).....Liquidated Damages are used to approximate the ACTUAL damage suffered in the event of a breach.....THIS particular clause smacks of punies here.....It would be very hard to argue that $300 per violation (IE per file) approximates the ACTUAL damage the ISP suffered because he stored them in his account. ANY good lawyer could attack this clause and probably be successful. Just goes to show you that more than likely the ISP didn't get a lawyer to draft the terms, but just did it themselves. A lawyer that actually passed the bar should have recoginzed this clause as suspect. If he didn't he committed mal-practice.

    2. Re:Next time read the contract! by JurriAlt137n · · Score: 1

      Did you notice he put all the files back? Sounds like he's gonna have a run-in with that fine you mentioned after all:-(

      --

      People replying to my sig annoy me. That's why I change it all the time.
  31. Get over it by speedbump · · Score: 1
    Unless the service agreement between you and the ISP prohibits them from deleting anything on their server, you, the user, have no recourse.

    I am the founder of an old ISP business in Colorado, and we delete core files, clean out the /tmp area, and do other automated cleanups all the time. We specifically state in our service contract that we have the right to refuse all or part of our service to anyone, for any reason. There's plenty of alternatives out there if you don't like it.

    This whole idea of compelling businesses to adhere to some whiny customer's unbusinesslike wishes makes me furious.

  32. hey, it's half-price hosting by Lx · · Score: 1

    You expect "half-price hosting" to be a friendly and reliable ISP? As with most things in computer-related fields, you get what you pay for. It's really a shame, though, that companies make it so difficult to read their terms of service, so they can fuck you on it later on. No one has time to read every TOS they come across, or check the license of every program they use.

    -lx

  33. Why TSOs are evil! :) by MikeFM · · Score: 2

    This is one reason why I never host my web sites on my ISP. That and I can run PHP and SQL in my backend with whatever extensions etc I need on my own computer. I know an ISP that lost 50,000 commercial web-hosting customer accounts because a key harddrive crashed and they only backed up once every 6 months. This for a cost of hundreds of dollars per account per month!

    IMO ISPs have no business deleting a users files without warning. It'd be reasonable to move them out of the html tree and send a notice that they'll delete the files in a week but to just destroy data, even seemingly useless data like MP3's, could destroy years of work in some cases. ISPs also tend to make it against their TOS to run personal servers which is impossible to comply with as every second rate program opens services up. If you've used ICQ or a similar program you're guilty of breaking your TOS most likely. Luckily most ISPs don't pull your account unless they feel you're a security risk, your eatting to much bandwidth, or your a commercial server so we're probably safe.

    I've also seen ISPs with TOS that said you had to use Wintel. I'm sure a lot of people on here would be rbeaking that lil rule. If you wouldn't like your service disconnected for running non-Wintel then don't claim that anyone that breaks their TOS deserves what they get. I understand ISPs have to cover their ass but some of their TOS's are just unfair and often users have little in the way of alternatives.

    --
    At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    1. Re:Why TSOs are evil! :) by c-A-d · · Score: 1

      Here in Canada, the law requires banks and other financial institutions to write their contracts in "plain english". That is the contract you sign. Makes it easy to deal with them and you don't get screwed by trying to read "legalese".

      --
      some karma... and kinda lukewarm about it.
    2. Re:Why TSOs are evil! :) by Milamber69 · · Score: 1

      What a load of crap!!! ANYBODY offering a service or selling a product should be allowed to do it in any manner they want (in a non-fraudulent way that is). This is a free market society....NOT a communist one....If you don't like they conditions you are free to go somewhere else. There is plenty of ISPs to choose from.....And sure let's blame it on the lawyers.....IT'S THE ISP THAT DECIDES WHAT THEY WANT, just like with any other company.....They just tell this to their lawyers and leave it up to them to make their desires a reality (and legal). And yes I agree many contracts companies try to use today are abusive, in that they are standard form types and leave no room for negotiation.....But as a law student I still say it is up to you whether to do buisness with them.....If nobody accepted their terms then they would be forced to change their terms.....So you alone are responsible for who you contract with.

    3. Re:Why TSOs are evil! :) by mikethegeek · · Score: 1

      Most of them are written by lawyers, and as we all know, lawyers as a profession are single handedly responsible for destroying Western Civilization.

      Wouldn't it be nice if we as citizens (not the "consumer" sheep the marketing arms of the corps want us to be) were to refuse to EVER agree to licenses, agreements, etc, that were too complex to understand in under 2 minutes of reading?

      Any legal document that needs a LAWYER to understand is abusive and exists only to screw you.

      Everyone who buys goods and services votes with their wallets for the companies/products that succeed (or fail by what we don't buy). If we were to ever USE this power in an orgainized way, companies wouldn't be able to get away with crap like that.

      Any ISP that sells you web hosting, then places restrictions on what file formats you can host is abusive.

      If it's the bandwith they are afraid of you using, then that's their problem, they should either increase the price or limit the bandwith. Not whine about you wanting to use (unlimited bandwidth) what they SOLD you with their slick marketing. Reminds me of the first flat-rate unlimited ISP's that started bitching when people took their marketing literally.

      Stay away from ANY ISP that restricts what you can put on your website (other than illegal material, that is only reasonable).

      --
      === The price of freedom is eternal vigilance
  34. Be kind to your mum, she used to wipe your bum by Graymalkin · · Score: 1

    If you are unhappy with the service provided by your/an/someone's ISP pay a little money for a co-location. Jesus, you're bitching about an ISP called Half-Priced Hosting. Thats just poetic justice not the heavy hand of totalinarianism. When you read your TOS with an ISP put yourself in the shoes of said ISP and then you'll realize that the stuff you have qualms about as a customer are things you yourself would put in a TOS to cover your technogeek ass. You fucking GPL commies think you own absolutely everything but luckily you don't. Because an ISP deletes MP3s doesn't mean you need to get out your pitchforks because they think it's illegal. ISPs own the hard drives and computers those files are hosted on you're merely renting that space from them. Let say Metallica decides they are going to sue anyone carrying a Metallica MP3, the ISP is now liable for your content. Its like me stashing my pot in your house and you getting caught with it. If you ran an ISP (which has an abyssmally slender profit margin) you usually can't afford to fight some legal battle or pay some fuckers damn royalty fees. Communists seem to think that because they work only in GroupThink that a corporation is a single thing which is evil. A corporation comprises of all levels of workers from secretaries to VPs, if an ISP has to pay 10% of its yearly earnings in legal fees and then loses and has to pay another 40% thats some people getting pink slips or investors having their portfolios crash. You might be one of those investors who just bought some stock with E-Trade by the way.
    So you ask "Well what can I do oh sultan of sarcasm who has little patience for our GPL communist GroupThink RMS clone ideals?" Go to a hosting company and get a co-location box. Don't rent or lease this box though, build it yourself and have them plug it into their network. In this situation you're no longer renting the host's hardware, merely bandwidth. Hosts usually don't give a fuck what is inside the packets flooding out from their network they just want to make surer you're paying for the bytes you're transfering. Or even better, pay for your own fucking dedicated connection and run a host from your house. If you do either of these things you get to write your own damn TOS and then you can stop whining and try to get Apache running on Hurd.

    --
    I'm a loner Dottie, a Rebel.
  35. Re:Many/(most?) ISP's have onerous agreements, but by Graymalkin · · Score: 2

    The difference between your usage of your cable modem and the usage they take a dislike to is that you're not getting a DNS entry for your computer and running some huge server. They don't want you registering sanemind.org and running a webserver hundreds of people are going to access. You're paying 50$ for your cable modem but they are paying many thousands of dollars to keep your city hooked up with enough bandwidth to satisfy all of their customers of which you are but one of many. Many early bouts of cable modem service resulted in people paying 50$ for T1 speeds and running websites off of their home machines. If you download 1bigfile.tar.gz that might take an hour and be of little concequence but if everyone and their mother is downloading 1bigfile.tar.gz from you that is a tax on their service. Besides all of that justification, you don't own the fucking cable line or the network connections going anywhere. You can't make demands on their service like you're some Machiavellian ruler. You're paying for a service as dictacted by a contract you accepted. You are legally liable for the upholding of said contract. You can't get your panties in an uproar over a contract you're supposed to have read.

    --
    I'm a loner Dottie, a Rebel.
  36. Re:It's very simple by Graymalkin · · Score: 2

    Consider me this, Adobe gets pissed that Photoshop is one of the most pirated pieces of software on warez sites, they file an injunction with some major ISPs and hosts that says they ought to scan and/or delete files named ps6*.arj or .zip. Faced with an inunction the ISPs and hosts are going to have to do this or else face a legal battle that many web-based companies can neigh afford. If you're a CEO of a company that is in this sort of situation you would be hard pressed to satisfy a small handful of users with legitimate MP3s. You can either lose a handful of customers or get your company embroiled in a legal battle where you might end up losing your entire company. Hmmm, handful of users buying commodity bandwidth or going out of business...hmm indeed. You can get new users to replace the handful you lost, you cannot (or rarely) however get a management position if you ran a company to the ground.

    --
    I'm a loner Dottie, a Rebel.
  37. Re:They should have the right to do what they want by Keith+McClary · · Score: 1

    The storage and distribution of MP3 format files via the Company network is prohibited.

    I don't know how much clearer it can get.


    It may be clear to you, but remember this is a service for ordinary consumers. Suppose I am using some web-authoring tool where I sing into my computer mic and it makes a little music icon, which I drag onto my website. Then Half Price Hosting blows away my song so I take them to court.

    If I'm lucky I'll get a computer illiterate judge who thinks "MP3 format file" is some kind of arcane technical jargon that no ordinary person could be expected to understand.

    If you were the Half Price lawyer how would you explain this to the judge? Perhaps you would start by explaining what a "file" is, and when he understands that you could explain "format" and then "MP3".

  38. Contract (Troll?) by redhog · · Score: 2

    He should review his contract with them - in detail. If it doesn't state they are allowed to do this type of thing, he can sue them, otherwize - he was stupid enought to sign a contract allowing them to do such nasty things...

    --
    --The knowledge that you are an idiot, is what distinguishes you from one.
    1. Re:Contract (Troll?) by Milamber69 · · Score: 1

      The terms explicitly stated that storing MP3s on their servers was prohibited.....They would not have to explictly state they would delete your files....IF you violate the agreement the ISP has every right to take steps to correct your breach. INCLUDING possibly cutting off your service.

  39. .00385 % by redhog · · Score: 2

    All but .00385 % of all mp3 files out there might be illegal copies. But the persentage of unique illegal mp3s (all duplicates removbed) I would estimate to something like 1%...

    --
    --The knowledge that you are an idiot, is what distinguishes you from one.
  40. Of course they should be allowed. by arcade · · Score: 2

    Of course the ISPs should be allowed to delete mp3's from their servers, if, and only if, that is their public policy - which are available through their webpages / or you've been informed about it in a proper manner.

    However, we as customers should choose not to use such an isp ;)


    --

    --
    "Rune Kristian Viken" - http://www.nwo.no - arca
  41. Re:ISPs and policiing by bleh-of-the-huns · · Score: 1

    In my previous job as abuse guy at an ISP, I can tell you straight, that we do not need to notify you of what will be done if abuse people find questionable info or files.

    When you sign up for service, whether it is online or offline, you are always told to either put a check in the "read terms of service agreement" or in many cases (not all) you are required to initial or sign the paper version of the terms of service and return it to the ISP.

    Whether you read it or not is irrelavent, however if you are unhappy with the service, go elsewhere.

    Just take my advice, always.. ALWAYS read the fine print, the terms of service, and their acceptable use policy.

    --
    I came, I conquered, I coredumped
  42. Re:Check the Terms of Service by Pope · · Score: 2

    ...transfering copyright material over their network was prohibited
    Wow, that's pretty vague. I own the copyrights in the photographs I take, so if I post them on my own web site for people to look at, I'd be against their AUP?!

    Pope

    Freedom is Slavery! Ignorance is Strength! Monopolies offer Choice!

    --
    It doesn't mean much now, it's built for the future.
  43. As the update says.. by mindstrm · · Score: 2

    Rules regarding mp3 were posted in the Terms of Service. Presuming these were there when this person applied for his account, he has nothing to complain about.
    Vote with your money people. If you don't like the TOS, GO SOMEWHERE ELSE. You might find that the people who provide the kind of service you actually want actually cost more.

  44. Re:Plain and simple by mindstrm · · Score: 2

    And when your ISP pointed out that the terms of service that you agreed to when signing up clearly indicated they would be deleting any and all mp3s found on their server, you would be out some legal fees, and look kind of stupid.

  45. Re:Check the Terms of Service by Gallowglass · · Score: 1
    The rule states 4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited. Now IANAL, but if he is only storing and not distributing, then only half of the conditions are there. For the ISP's conditions to be met giving them the legal right to delete the files, they should have to show that distribution is taking place. Without that, I would think that, in nit-picky legal parlance, the owner has a tort.

    Unless of course another subclause in the Terms of Service says that mere presence will be taken as proof of distribution.

  46. With a policy like that, they should call it. . . by Webmonger · · Score: 1

    Half-wit hosting.

  47. Re:Seriously... (Not intended as flamebait, but al by Chep · · Score: 1

    MP3 may be banned by HPH, but you can still use Ogg Vorbis : nowhere in the AUP has this format been banned

    Penalty kick, line-up, try, conversion. ;-)

  48. Re:inacceptable ! by mistered · · Score: 1
    Why not just using this rule in the httpd.conf file ?
    RewriteRule /(.*).mp3 /sorry.html [R]
    Sorry, but according to their web site "We are one of the largest NT hosting providers in the world, a Registered Web Presence Provider for Microsoft® FrontPage® 2000." Perhaps IIS has similar functionality, but it's probably buried under about 4 menus and 17 clicks :)

    (And yes, I know Apache runs under NT...)

    --
    Enjoy your job, make lots of money, work within the law. Choose any two.
  49. Looks pretty clear to me. by Restil · · Score: 2

    Storage of MP3's is prohibited. They don't seem interested in playing around with legalspeak in trying to validate some mp3's while prohibiting others. They just forbit them all. And they're perfectly in the right to do it, and personally I don't understand why this even made it on the front page.

    Copyright issues aside, mp3's take up a lot of space and occupy a lot of bandwidth. Hosting services are tying to offer a service to a large number of customers for the legitimate hosting of webpages that needs more space or more bandwidth than the average user can provide themselves. They are not designed to handle the excessive amount of bandwidth that is consumed by anyone who manages to find the mp3's. Porn has a similar effect, which is why it is probably prohibited as well, as well as the fact that it brings upon itself a plethora of legal problems too.

    Do they have to notify you? no. You were notified when you read the Terms of Service before you signed up. You DID read the terms of service, right?

    mp3.com and I would imagine other similar services are available for the legitimate hosting of mp3's and probably cost less than your current hosting provider, if thats the service you actually require.

    -Restil

    --
    Play with my webcams and lights here
  50. Re:What the hell happened? by Restil · · Score: 2

    I'm allowed to run any servers I want on my own network. I can host any file I want, I can use as much bandwidth as I want (up to the physical limits of 1.544 down and 768kbps up...mileage may vary at times, after all, it IS adsl). I'm free to abuse the network as much as I feel like it and my ISP will not only not say anything about it, they probably won't even care.

    Want to know why? I shopped around. I found an ISP that was willing to provide to me unlimited, unrestrained access and I made sure they really meant it before I signed up. I also get 16 static ip addresses and the ability to host my own domain as a result, all within the confines of my own network.

    I get all of this for a grand total of $300 a month. (including all phone company charges)
    If you pay less than that amount a month, you should expect some type of restriction as a result as the isp cannot afford to offer you a low rate service and at the same time assume you're going to use 100% of your bandwidth at all times. If you DO that, you're abusing the system.

    Guess what, when cable modems came out and thousands of people were serving mp3's and god knows what else to the world, and cable modem services became practically unusable as a result, the company did the only thing it could do. It chopped the upstream rate to a pathetic 128kbps and restricted ALL servers of all kinds. You
    brought it upon yourself, don't complain about it.
    The cost is still in line with what you would pay the isp+phone company for a dialup connection.

    This is the real cost of piracy. The authors/artists/software companies are not the real victims, nor are the consumers that must pay "higher prices" for their software. Those effects are negligable. The real victims are the innocent users of high speed connections who have had to have their inexpensive lines horribly crippled in an effort to protect the isp.

    In case you really do need it, you can pay a few bucks more and get a less restricted cable or dsl connection. This may not necessarily be on the front page, but no business is gonna scoff at extra money for legitimate use. The abusers won't go for it so the option is still available. And if you have the cash, get a T1. Of course, its hard to justify a T1 for residential use, but 5 years ago, you had T1 and dialup and nothing in between. How did you survive back then? Not that I'm saying we should revert back, but in spirit of this US holiday, be thankful for what you have.

    -Restil

    --
    Play with my webcams and lights here
  51. Use an MP3 hosting service? by simong · · Score: 1

    Surely the obvious answer to this is to use a dedicated music hoster to host original MP3s. It saves your personal disk space and bandwidth and hooks you into a network of likeminded people. Having to link into a homepage as on MP3.com is a tradeoff for the distribution.

  52. Re:The actions of the few harm the many by qqaz · · Score: 1

    According to their terms of service, their problem with mp3s is bandwidth, nothing more.

    --
    sup :cool:
  53. It's not about laws and copyright by qqaz · · Score: 1
    It's about bandwidth. The following is from HalfPrice Hosting's Terms of service:

    4. Bandwidth & Utilization

    In addition to the other terms of this agreement, which apply to all plans, bandwidth and utilization, by its nature, is subject to a number of differing and/or additional terms.

    4.1 The Company provides the unlimited space and unlimited transfer in good faith to our Customers so that they may create their Websites without the fear of running over their Web space or Web traffic allocation. While most Customers will use the extra Web space and traffic for their legitimate Web site needs, we recognize that others may try to take advantage of our offer and use the space and traffic in ways for which it is not intended. In the best interests of our Customers and in an effort to maintain the integrity of our service, the following common sense rules will apply:

    (snip)

    4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited.

    What they are worried about is their hardware and their connection.

    --
    sup :cool:
    1. Re:It's not about laws and copyright by shepd · · Score: 1

      >What they are worried about is their hardware and their connection.

      Totally agreed, but (like I've just discussed in a post above) the company is going to have to prove that.

      It'd be interesting to see if they can. I bet they don't keep records as detailed as "MP3 Bandwidth usage" due to the difficulting in making something like that happen.

      It shouldn't be a problem for the company anyways, because with an attitude like theirs the RIAA is gonna love 'em anyways (even if their motive is different).

      --
      If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
  54. What worries me more about their TOS by qqaz · · Score: 1
    is this:

    4.1.4. The Company's "unlimited traffic" and "storage" offer is to provide the Company's customers with storage space and bandwidth for active Web pages and cannot be used as a "storage space" for electronic files. An example of sites that fall under "electronic storage" are large archives of images, compressed files, movies, or sound files. The Company permits up to 15 megabytes of archive storage, e.g. avi or wav files, images, compressed files, shareware, games, programs, etc.. All HTML pages MUST be linked to files (HTML, .jpg, .gif, etc.) stored on Company's server and vice versa.

    Accoring to this, you can't link to any pages or graphics stored on other servers. That's kind of silly.

    --
    sup :cool:
  55. Re:Check the Terms of Service by dreamwish · · Score: 1
    Okay, sysgod, explain to me how taking up hours of your time to hunt down, analyze, and process the deletion/restoration of these files is economically more cost-effective and profitable over implementing a quota-based file system to SYSTEMATICALLY prevent 2% of the users from using 10% of your precious filespace?

    If it happens to be something I am interested in, I perform a quick copy and send the files to my workstation.

    And how is this not violating copyright law as the user has just done?

  56. Re:Seriously... (Not intended as flamebait, but al by Kwantus · · Score: 1
    So the only right he has is to go pound sand or to find a new provider.

    As I pointed out elsewhere, WAVs are explicitly permitted in the Terms; he should post his music that way and see what happens. (They'd probably chuck it out under some reading of the file download limit... even though the Web is probably mostly file downloads, dynamically-generated content is debatable, no?)

  57. Re:An ISP Owner Perspective by Kwantus · · Score: 1
    but americans despise laws.

    Yeah, and they want a weak federal gov't too, until they want the hand-counting in FL stopped, then they run sniveling to the Federal Soopreme Court like the ugly little weasel Bush is.

  58. No its not ok by SlashDread · · Score: 1

    It is not ok for an ISP to "police" there servers. They are not Police, they are ISP's. Moreover if they do start policing they in affect take responsibility of all the users do, and can be held liable for user actions.

    My ISP does not *want* to be liable, therefore they have a strict "no police" policy.

    Compare it to a telecom carrier, are they responsible for hate calls provided thru their network? There not.

    Your content, your responsible, not the ISP.

    Gr /Dread

    1. Re:No its not ok by SlashDread · · Score: 1

      Of course if the dumb ass ISP has a written "no mp3" policy, you are bound by that. Go take your bussiness elsewhere.

      Greetz /Dread

    2. Re:No its not ok by s33t · · Score: 1

      I agree that if it's in the contract, then you shouldn't be surprised. Hell, you shouldn't be surprised if they hunt down your grandmother. However, I like the comparison to "Police" here. Even the police have to have a good reason to suspect you're breaking the law before they go violating you're rights as a citizen.

  59. Re:Work-around by SlashDread · · Score: 1


    > If you have any questions, please contact our sales department.

    I might, if you had specified what company that actually is.

    > NOTE: You can not have adult sites, download sites and MP3s on our servers

    Oh, never mind then.

    Greetz /dread

  60. half-price screwed me by LazloTheDog · · Score: 1
    Heavy handed tactics by half-price are no surprise.

    A year ago I signed up with them and my little domain was served just fine. Then in Jan. the site became unaccessible, http/ftp/telnet. I e-mailed them a few times and got no response. When the next billing came around, I stated that I would not pay if the site was down, again no response. After that I figured it was a lost cause, but they still held my domain.

    At some point last summer, I hear from them, saying they are going to auction my domain. I responded that was not right. In the exchange that followed half-price took a very heavy tone, demanding that I pay for 3 quarters of hosting. As the site had been down since Jan., I informed them that billing for services not rendered is illegal. I haven't heard from them since.

    Long before that I went with a host that had been spoken well of by several slashdot posters, csoft.net .

    Jonathan Moran

    --
    Oink, Oink!!
  61. Common carriers or common assh*les? by MadAhab · · Score: 1
    What you are saying is just an infantile rant, mostly, but also untrue. ISPs do NOT have the legal right to do "whatever they want" any more than you have a right to starve your dog or beat your children; if you are so concerned about freedom, why only the freedom of businesses and not that of individuals?

    In fact, by aggressively removing content without regard to its legality, they are taking on the role of content police, which means they are therefore invalidating the common carrier exemption that protects them from lawsuits. Their only actual grounds for removing MP3 is the assumption that their customer must be guilty of something. It's really the only plausible reason, since no one is asserting that they have generic file size limits or anything of the sort, just that the file ends in ".mp3". So if they are pro-actively policing content, they expose themselves to legal troubles should you, for example, post kiddie porn and escape their notice.

    The ISP should get a new lawyer before they get their asses kicked. And you should study more. Actions of individual entities are meaningless without their societal context. I don't know what the fuck communism has to do with it.

    Boss of nothin. Big deal.
    Son, go get daddy's hard plastic eyes.

    --
    Expanding a vast wasteland since 1996.
    1. Re:Common carriers or common assh*les? by ichimunki · · Score: 2

      This, honestly, is a load of shit. A hosting service (which is a subset of ISPs) certainly can set limits to the sort of content they will host, especially if they are up-front about what is allowed and what is not. There is nothing illegal or even improper about a service setting up terms such to conform with any particular notion, especially if their own domain name is an intricate part of the URL. For instance, why should www.christianhosting.net, not have a right to prevent posting of pro-Satanic material on their servers? Or why wouldn't most "unlimited" bandwidth hosts or free hosts have a right to limit certain types of content, especially mp3s and pornography? These are very likely to interfere with their ability to manage bandwidth, thus providing that service.

      Personally, I think the ease with which one can register a fairly unique domain name and find a cheap (i.e. $10/month) host for content makes this a buyer's market. And certainly there are hosts out there who will provide limited bandwidth hosting for any type of content you'd like to post which is not outright illegal. I know because I use one. If you do not shop the TOS prior to making a deal with a hosting service, this is an obvious case of "caveat emptor"-- since we've all been hearing about this issue since the dawn of the home page.

      --
      I do not have a signature
    2. Re:Common carriers or common assh*les? by Milamber69 · · Score: 1

      No you should learn to read more.....I was replying to a message saying that ISP's should not be able to claim certain activites to violate their terms of usage......I then said they should be able to provide their service in the manner they wish! AND THAT IS THE LAW!!! There is such a notion as 'freedom of contract'.....That means parties are free to contract in any means they see fit! Don't resume to lecture on the law unles you actually know what the heck you are talking about.....I also put a statement that this doesn't apply to fraud....same is obviously of other tortiuos conduct.....But outside of that ISP's are perfectly within their rights to detail how their service may be used. I also NEVER said anything about their deleting files.....My comments did NOT go to that topic.....ONLY to the TOS....So you should study more, since it is obvious you know absolutely NOTHING about legal principles.

  62. Get 'em back... by slashdot-me · · Score: 2

    The script must be run as root to delete other people's files (usually). Maybe the script is stupid.
    ln -s /etc/passwd metallica1.mp3
    ln -s /etc/fstab metallica2.mp3
    ln -s /bin/login metallica3.mp3

    Ryan

    1. Re:Get 'em back... by dagibbs · · Score: 1

      rm on a symbolic link removes the link, not the file the link points to, so doing this -- assuming even the hosting service is Unix based and provides shell access -- won't do anything to them. -David

  63. The Golden Law by _Sprocket_ · · Score: 2
    but americans despise laws. laws are bad. laws may cost big business money.
    Interesting perspective - something I'll have to ponder over a bit. But allow me to offer another.

    Look at some of the US laws mentioned on Slashdot. These are not laws that interfere with big business' money - these are laws that enforce or add to corporate power. Citizens of the US are right to be wary of laws - beucracy and corporate influence on the politcal machine do not benefit freedom.

  64. Re:Check the Terms of Service by timftbf · · Score: 1

    It also includes the fact that you may not run a site where more than 20% of the traffic is file downloads. I'm utterly intrigued to know how a browser is supposed to display HTML, images etc without downloading the files. Most puzzling...

    Regards,
    Tim.

  65. Re:What the hell happened? by dubl-u · · Score: 1
    Five years ago you could get 56K, ISDN and Frame Relay as steps between dialup and T1. Probbably X.25 some other random X.25 services as well.

    As you point out, frame relay was delivered over a T1, making it functionally equivalent to a fractional T1, at least as far as ISPs went.

    And for internet service five years ago, a 56K link was a) hard to find, b) a pain to install, c) a worse deal than a fractional T1, and d) a stunningly awful deal compared to a dialup.

    The same pretty much goes for ISDN; for 'high-speed' dialup, it was a good deal, but if you wanted a permanent connection from a fixed location, fractional T1s were also a better deal, at least under my RBOC.

    And I've never heard of anybody offering internet service via X.25. Did this ever happen? If so, what were they thinking?

    And the poster's point, which is that five years ago a small site pretty much had to get a T1, is still basically true. At the time we managed to talk an ISP into colocating a box, but at the time that was a pretty unusual thing.
  66. Re:The actions of the few harm the many by QuoteMstr · · Score: 1

    Let's say you run Linux (I don't know if you do, this is just an example). You use it for legimate purposes, but it's well-known that a few use it for h4x0r1ng other sites. Does that mean you should be prosecuted for using Linux?

  67. What the hell happened? by Phizzy · · Score: 2

    What happened to the good ole' days of ISPs? Back when you could get a _REAL_ IP connection to the net, not some proxied, port-filtered, DHCP line with no storage space and no shell access? Why has is become tantamount to a capital offense to run an FTP/Web server off a residential line? Do ISPs not realize that maybe, just maybe, you might want to get files off your home box, and perhaps not want to set up an public FTP server that would waste all of the bandwidth you're paying for.. and since you're _PAYING FOR IT_, why should it matter to them if you're pegging the line refreshing cnn.com and slashdot all day long, or if you're serving legal MP3s to some friends, or distributing files to other machines/shell accounts.. if you have illegal files being served on an ISP's server, then yeah, they're going to be deleted, and no, you can't bitch about it.. but why the hell has a residential internet line become equal to a castrated internet line?

    //Phizzy

    --
    "Most European technology just isn't worth our stealing," -- Former CIA chief James Woolsey, referring to Echelon
    1. Re:What the hell happened? by TobyWong · · Score: 1

      Amen brother!

      You forgot to mention the most diabolical of the recent "advances": PPPoE

      A thousand burning coals upon the heads of those that would restrict or impede my movement on the network. Toby 3:16

      --
      - Toby
  68. Re:no by dinky · · Score: 1

    lol

  69. Re:Were they his material? by radja · · Score: 2

    Errr.. e.g. DJ Jurgen definately makes his own music. It may not be my style, and I may not like the music.. but he did write it. DJs do more than just play records.

    //rdj

    --

    No one can understand the truth until he drinks of coffee's frothy goodness.
    --Sheikh Abd-Al-Kadir, 1587
  70. Re:Simple answer by radja · · Score: 2

    >Customers with Websites that do not comply with these simple rules, or who seek to take advantage of the Company unlimited storage or traffic plan ...

    we have unlimited storage, but up to a limit. That's not very unlimited, is it? it's even worse than having a limit. they can change the limit at will. basically, if they don't like you, your website, or its visitors they can cut you off.

    //rdj

    --

    No one can understand the truth until he drinks of coffee's frothy goodness.
    --Sheikh Abd-Al-Kadir, 1587
  71. Re:Seriously... (Not intended as flamebait, but al by radja · · Score: 2

    >Think of it this way, if 99% of the apples in the bunch are rotten, would you spend your time digging around for the good one, or would you just pitch them all.

    I'd only chug them all if they were mine. but these were someone elses apples, so it's not theirs to throw away.

    //rdj

    --

    No one can understand the truth until he drinks of coffee's frothy goodness.
    --Sheikh Abd-Al-Kadir, 1587
  72. Re:An ISP Owner Perspective by radja · · Score: 2

    the fact that it's their hardware doesn't matter. the fact that it's in the TOS or AUP (same thing really) does. However, an ISP isn't allowed to look at your personal files without permission, so they can never discover a zipped mp3. as for businesses not having rights: they have rights, and should have rights. but not necessarily HUMAN rights. The fact that it is their property doesn't allow them to do just anything with it they want. They are not the police. This also works for (e.g.) real stores: if they suspect I've put something in my bag, and not payed for it, they are not allowed to look in my bag. They will ask if they can, but if I say no, they'll have to get the police or let me go.

    //rdj

    //rdj

    --

    No one can understand the truth until he drinks of coffee's frothy goodness.
    --Sheikh Abd-Al-Kadir, 1587
  73. Re:An ISP Owner Perspective by radja · · Score: 2

    it's a matter of law, and one of the largest differences between the US and europe. it falls under privacy law. conversely, the phone company cannot listen to my conversations (over their hardware), my landlord can't just enter my appartment whenever he wants to, even though he owns it (while I'm paying rent it is considered my private space), and the ISP isn't allowed to look at random emails just cos they feel like it.

    //rdj

    --

    No one can understand the truth until he drinks of coffee's frothy goodness.
    --Sheikh Abd-Al-Kadir, 1587
  74. Re:An ISP Owner Perspective by radja · · Score: 5

    I work for an ISP in the netherlands, where we have... privacy laws. Everyone has a right to privacy. it's about time the US had some of those laws too. but americans despise laws. laws are bad. laws may cost big business money.

    //rdj

    --

    No one can understand the truth until he drinks of coffee's frothy goodness.
    --Sheikh Abd-Al-Kadir, 1587
  75. Re:Seriously... (Not intended as flamebait, but al by IAmATuringMachine! · · Score: 1

    I'm pretty sure that if 99% of the JPG's were pr0n, no geek would ever right a script to delete them automatically. At least not without archiving them to his personal directory :)

    I didn't really have a lot of time to come up with a better analogy than the apple thing- the hidden message could be that one bad apple spoiled the whole bunch, and now rather than dealing in potentially bad apples, the web hosting firm has removed them from its inventory. It saves them the hassle of policing everybody, and usually minimizes the risk that they have some record company bitching them out.

    The thing that upsets me the most about the guy's story is that he re-uploaded the MP3's as zip files. Now he is not only violating his TOS, he is bragging about it! I think they should terminate his account. Plus all the money from transfer fees from all the slashdotters loading up the site must have pissed them off :)

    --
    "Computer Science is no more about computers than astronomy is about telescopes."
    -E. W. Dijkstra
  76. Seriously... (Not intended as flamebait, but alas) by IAmATuringMachine! · · Score: 5

    Okay, granted that maybe .00385 (rounded) percent of MP3's might actually be legal "everybody's happy" MP3's, but pretty much all of the rest of them are illegal. If you own the album, one would suppose that you could keep the MP3 for yourself, but to post it in a public web directory is a little bit sketchy (ala "MyDrive"). Perhaps it would be an issue of it was posted in a non web-accessible directory, but other than that, I think the ISP was doing the "smart thing." Think of it this way, if 99% of the apples in the bunch are rotten, would you spend your time digging around for the good one, or would you just pitch them all.

    And if anything, he agreed to the terms of srevice which explicitly state:

    4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited.

    Which are clearly shown at http://www.halfpricehosting. com /support/s_terms.asp

    So the only right he has is to go pound sand or to find a new provider. Sorry to burst the bubble, but if you agree with terms of service, and then violate them, you don't have a right to complain- or at least nobody has to listen.

    Point, match, set.

    --
    "Computer Science is no more about computers than astronomy is about telescopes."
    -E. W. Dijkstra
  77. It's very simple by signe · · Score: 5

    This is a very easy issue to address. Your ISP has the right to anything they want to to the files you store on their server. They can delete them, read them, modify them, or leave them alone. You, as a customer, have exactly one right. You can take your money elsewhere.

    Sure, you can report them to the Better Business Bureau, but that just amounts to the same thing, customers leaving (or never signing on). Sure, you could try and take them to court for breaching their own policies, but they can pretty much change their policies whenever they like for whatever reason they like. What it boils down to is that you have very few protections that apply when it comes to dealing with a private company. It's been said before, but it's worth repeating that things like the First Amendment don't apply when you're dealing with a private company in this manner.

    All you have is the power of your money. Use it.

    -Todd
    ---

    --
    "The details of my life are quite inconsequential..."
    1. Re:It's very simple by shepd · · Score: 2

      >Your ISP has the right to anything they want to to the files you store on their server. They can delete them, read them, modify them, or leave them alone. You, as a customer, have exactly one right. You can take your money elsewhere.

      IANAL (so this ain't advice), but you have way more rights than that.

      - Deletion is destruction of private property (imagine a storage company not wanting your propane containers being stored, and instead of moving them away and sending you the bill, they put the container through a crusher). This is probably a misdemeanor.

      - Modification is likely going to be a copyright violation (unless your work is "open" whatever). This is a federal offense. Modification is also vandalism, a misdemeanor.

      - Making the files unavailiable without contacting you at all (or at least attempting to do so) could also leave them open to other legal challenges, perhaps "loss of income" or other strange ideas...

      Get a real lawyer and see what they say. Unless the company tells you in their contract (like this company did) that they will delete/modify certain files immediately and without notice, then the company is probably liable for some of the above.

      --
      If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
    2. Re:It's very simple by Denial+of+Service · · Score: 1
      Give me a break. A privately held host can change the TOS on a whim, and you should have absolutely no right to object - it's their hardware! The day that there are "automatic civil penalties" for doing so is the day that every ISP that isn't publically traded pulls the plug... I sure would with no protection in the courts. Enjoy your AOL or @Home hosting and the included luxury of trying to deal with a company that size. Hope you're not in a rush for anything.

      signe nailed it with his "all you have is the power of your money" quote. You, on the other hand, are wrong.

      ---

      --

      ---
      Slashdot: News For Zealots. Stuff That's Hypocritical.
    3. Re:It's very simple by Denial+of+Service · · Score: 1
      If all the hosting companies pull the same crap, the "power of your money" means squat

      Well, I give you that much, but you can't possibly expect smallish ISPs to allow users to do whatever they like without bounds, can you? If you were to fire up an ISP and pay for the T3 (or whatever) connectivity, then had some kid plow through 30GB in a month with his warez site, not to mention the load on the servers, you'd have to solve the problem.

      Maybe (I certainly do not know this as fact), MP3s weren't "all the rage" when this ISP drew up the original TOS. There was no provision because it wasn't an issue. Suddenly, bandwidth hogging, mostly pirated MP3s are everywhere, and the ISP saw the need to amend the service agreement. Are you telling me that they shouldn't have that right? Jimmy's ISP and Tire Shop doesn't have the money to fight a RIAA lawsuit, so what else can they do? They make MP3 storage a service violation, just like any other smart business owner would do when faced with the potential of harboring activity that will get them in hot water or lose quantities of money.

      Obviously you disagree with the course of action taken in this case, so what would you have done in their shoes? I don't like the "tyranny" any more than the next jackass, but I can't afford to bankroll a free-for-all ISP, can you?

      ---

      --

      ---
      Slashdot: News For Zealots. Stuff That's Hypocritical.
    4. Re:It's very simple by Denial+of+Service · · Score: 1
      So really, you're advocating an internet that is only run by gigantic service providers, because nobody else can afford to stick to their word regardless of what you do in a way that you find satisfactory. Either that, or every small ISP charges $99.99 per month for hosting on the off chance that you're going to run an MP3 site that requires another OC line while still allowing them to abide by the original contract.

      A small ISP is not "overselling" by putting a limit on the type of content they allow. Look around you; when something dramatic changes in any industry - like how bandwidth monsters like MP3 and DiVX have changed the web - concessions have to be made. Undoubtedly some small ISPs have thrown in the towel instead of changing their TOS, while others have decided to change with the times. Again, that's their choice and you're not forced to use their service if you disagree.

      The $11.95 you may be paying for your web hosting account does not give you the right to blow through 30G of bandwidth without hearing any complaints. That's not using what you've paid for, that's abuse, plain and simple. If, using your suggestion, ISPs billed by kb-hours, it still means that they need a 100Mb connection and server power from here to the moon to ensure there's enough headroom to satisfy their potentially abusive client base at the times of heaviest use. What kind of moron would want to start a local ISP involving that kind of investment? No one, that's who. It's like requiring every new fast-food restaurant to have seating for 2,000. Suddenly, since nobody's dumb enough to bite, AOL and @Home are the only games in town.

      ---

      --

      ---
      Slashdot: News For Zealots. Stuff That's Hypocritical.
    5. Re:It's very simple by acceleriter · · Score: 1

      Bullshit. They contracted to provide a service, and are in breach of that contract the second they delete the files they contracted to serve. Unfortunately, in order to get relief, the customer has to sue. What's needed here are stronger laws to level the playing field against this kind of abuse--automatic, substantial civil penalties that would make an ISP think twice before pulling this kind of crap.

      --

      CEE5210S The signal SIGHUP was received.

    6. Re:It's very simple by acceleriter · · Score: 1

      Those TOS provisions should be made illegal, just as contracts on the back of theatre tickets are. If all the hosting companies pull the same crap, the "power of your money" means squat. Governments must intervene to crush this tyranny. You are the one who is wrong, and I hope you enjoy the TV-like world the Internet is in the process of becoming when no ISP will dare host anything for fear of a lawsuit from somewhere. Kneel for your corporate masters!

      --

      CEE5210S The signal SIGHUP was received.

    7. Re:It's very simple by acceleriter · · Score: 1

      That problem can be addressed very simply by selling kilobit-hours rather than setting limits on what one does with them. If MP3's suck up too much bandwidth, then the customer pays for it or access to the information's removed until next month/quarter/whatever--but the ISP shouldn't write TOS based on content. And I really don't have a lot of sympathy for the "smallish ISP" (i.e. middleman) that can't make money overselling service--if they can't provide the service they advertise, they should not sell it, rather than complain that people that dare to actually use what they've paid for are "abusers."

      --

      CEE5210S The signal SIGHUP was received.

    8. Re:It's very simple by acceleriter · · Score: 1

      Uh, yeah, whatever. Selling a product as all-you-can-eat and then crying "abuse! abuse!" when someone actually does is not an honest business practice.

      --

      CEE5210S The signal SIGHUP was received.

    9. Re:It's very simple by wetdogjp · · Score: 1

      "Your ISP has the right to anything they want to to the files you store on their server."

      I think it's more a question of sysadmin ethics. Just because you can doesn't mean you should. Sure, root can rea d your e-mail, but what purpose does it serve?

      Consider this. The only initiative that a hosting company could have to remove someone else's content would be to protect the integrity of the system. A virus could be removed if it could spread to the system. Spam accounts can be removed because it could cause them to be blacklisted which would interupt normal e-mail flow. Can someone provide a case for mp3's? Even more specifically, legal mp3's? What if mp3's weren't even the target; if a web company is removing anything ending in .zip because it could contain pirated software, would that cause the same reaction? I doubt it; everyone would be on the side of the user.

  78. you can't piss off all the people all the time by bfields · · Score: 1

    If this behavior isn't checked, the next time something like this might happen it could be any file, not just MP3s.

    Bzzzt, wrong. Remember, this ISP makes money by charging its customers for a service. They can't afford to delete all of their customers files. But they can afford to piss of customers that are in a distinct minority (e.g., those who actually create music instead of being passive consumers) or customers that have no money (e.g., those who create music full-time, and who don't sell gazillions of records).

    ---jbf

  79. I dunno... by Ino · · Score: 1

    It's kinda' debatable - after all they can be sued for the content - so what's more productive - paying big bucks to RIAA/whatever or silently removing (for free) your MP3s? go figure... On the other hand - you can have them renamed as ermmm - I dunno - .doc and there you go... :)

    --

    1. Re:I dunno... by s33t · · Score: 1

      Getting sued for the content is not debatable at all. The burden of proof is upon the RIAA to prove that you don't own it. The RIAA can't sue you for something that you own. Mind, you they can try... ...not that I agree with copyright laws...

    2. Re:I dunno... by Milamber69 · · Score: 1

      You don't agree with copyright laws??? You must never have actually created anything original. If you did then you would be glad something protects your rights to that creation. Although it certainly is debatable about whether extending the copyright period 20 years was a good thing or not.(this was done two years ago).....And as far as suing you for something you own....DUH!!! You have to have standing in order to sue for a copyright.....In other words you have to actually own the copyright in order to sue for a violation....The RIAA can't just sue you because you violated somebody's copyright....It has to be one they or somebody they represent owns.....AND ISPs will be immune UNLESS they know about the violation.

    3. Re:I dunno... by JurriAlt137n · · Score: 1

      The final Countdown@3pm

      --

      People replying to my sig annoy me. That's why I change it all the time.
  80. They shouldn't be allowed by BMonger · · Score: 1

    I personally used to use MP3's on my webpage... instead of embedding a wav file into the page I would embed an MP3 file into the web page since it took up less space. If they had deleted my MP3s some of the flare of the webpage would have been gone...

  81. Re:Work-around by rtaylor · · Score: 3

    It should be noted that it's directly within their policy that users MAY NOT create downloadable sites as part of their unrestricted bandwidth. That includes adult material, mp3s, and other.

    Data Transfer - Explanation
    In 1996, we were one of the first providers to
    provide "unlimited traffic" as a standard feature
    with all plans. Since then, this terminology has
    come under fire for various reasons. As a result,
    web hosting companies have been forced to
    re-evaluate the way in which traffic allotments were
    depicted.

    Here's our philosophy in a nutshell...

    Chances are, if you are looking to buy web hosting
    services in a "shared" environment, you are not
    going to be a high traffic site. You may get a lot
    of hits and be successful - but you won't be a major
    concern when it comes to bandwidth. If you were a
    high-traffic site, you would probably need a
    dedicated server.

    Since 1996, we have only had a handful of customers
    abuse this "unlimited" bandwidth feature. It usually
    comes from site that is offering illegal copies of
    software, or had content that was not in compliance
    with our Terms of Service.

    As a result, we have changed to an "unrestricted"
    traffic model. This means that unless your site
    compromises the performance of the web server
    (which, by the way, probably won't happen), or the
    performance of our network - we don't care how much
    traffic you have. Your site should be successful.
    What distinguishes our plans is the features that
    are available - not the traffic limitations.

    The first question this poses is, "How can you offer
    unlimited traffic if all you have is an OC3
    connection?". Simple, we can't. Neither can anyone
    else. The reality is that your site can use as much
    of our available bandwidth as it wants - without
    fear of penalty. Just don't hurt our server or the
    network. We figured that it was about time that a
    hosting company explained this very confusing issue.
    If you have any questions, please contact our sales
    department.

    NOTE: You can not have adult sites, download sites
    and MP3s on our servers.

    --
    Rod Taylor
  82. You always have the right to complain by gad_zuki! · · Score: 3

    How many users read the full terms of service? Perhapsmaybe .00385 (rounded).

    At this point someone tosses in "ignorance is no excuse for breaking the law." But no one is breaking the law. Is this child porn? No.

    Did they bother asking you if those mp3s are or aren't being distributed to non-CD owners, have they checked the logs to see if these things are being downloaded en masse. Did they ask the user if this he owns the work?

    Nope, they just did a blanket delete of .mp3 extensions, be it Metallica or a recording of your child's first words. This isn't a fight against copyright violations its a fight against a file format.

    I can imagine the day when most people have broadband and suddenly there's a blacklist on mov, mpg, asf, etc. We can degenerate back to a text only internet and toss in strict declarations of copyright because someone, somewhere might be sued.

    Yes, he should leave that ISP. Anyone in that situation should inform others about their policies and blacklist them before they blacklist more of our formats.

    Using your bad apple analogy, this is a country where we sell bongs, blank CDs, cable test chips, guns (constant abuse of sales and carry laws) etc. A small percentage of these things are used legally We accept things like these because a democracy has the responsibility to protect the rights of the minority.

    1. Re:You always have the right to complain by Milamber69 · · Score: 1

      Just a minor correction......You said **At this point someone tosses in "ignorance is no excuse for breaking the law." But no one is breaking the law. Is this child porn? No.**.......Your wrong there...You have a LEGAL obligation to abide by the terms in a contract.....When you you breach a contract you are breaking the law, although there are no moral or criminal implications.....Go ahead and breach, just be prepared to pay damages ....That's the basic contract principle. So the principle of ignorance is no excuse for breaking the law still holds true. We just aren't talking about criminal law, but rather contract law.

  83. Re:Seriously... (Not intended as flamebait, but al by Yer+Mom · · Score: 1

    ...although condition 4.1.4 would appear to make links outside your own site prohibited :)

    [Yes, I'm feeling pedantic today...]
    --

    --
    Never mind Spamassassin. When's Spammerassassin coming out?
  84. pair.com by TheKodiak · · Score: 2

    I host with pair.com. Most of the time, I have to point to their ridiculous uptime and huge bandwidth to justify the merely reasonable price I pay. I'm pleased to report that "Half Price Hosting" is a straight-up ripoff compared to pair, although of course they only offer PHP, not ASP.

    --
    -=Best Viewed Using [INLINE]=-
  85. another bigger picture missed by MicroBerto · · Score: 1
    I'm upset that I haven't seen enough posts claiming:
    GET A NEW PROVIDER
    While some idiots wonder "What would NADER do?", the rest of us know damned well that the ISP can do whatever it wants to it servers.

    In the meantime, you're still financially supporting a company that does not support YOU. Don't do what some nader-whiner-baby would do.

    Do what any other true American would do: Find a better deal with better quality
    (in this case, one that will let you host your legal mp3s). It's called competition, and I guarantee you that there are some providers out there that are better, cheaper, faster, multi-homed, let you mp3, and have plenty of power backup.

    In this case, your voice is not a weapon - your dollar is.

    Mike Roberto
    - GAIM: MicroBerto

    --
    Berto
  86. Re:The actions of the few harm the many by kaip · · Score: 2

    - - Unfortunate yes, a better process would have been to flag those accounts holding 'MP3's and to check them out. But the real blame lies with the pirates.

    Example: If it weren't for car thieves we'd not have to bother locking our cars.

    People that pirate material make things less easy for the rest of us, the honest people. We shouldn't have to put up with people deleting things from our web sites, but then, bands shouldn't have to put up with people copying their art around the internet to avoid paying for something they want.

    So now it is MP3==crime?

    There are people who copy music illegally in MP3 format. Therefore your ISP has a right to delete all files with .mp3-suffix from your account? Without even asking whether your files just might be fully legal; without even hearing your side of the story? I, for one, have hundreds of megabytes of MP3-files. And believe it or not, they are all legal.

    There are a huge number of things that can also be used to commit crimes (crowbars, knives, tights, ...). However, you are still not allowed to confiscate every crowbar your see, "just in case" ("you know, that janitor-looking fellow might well be a burglar").

    It is too bad if the ISPs are afraid of being sued by the copyright owners. Maybe, instead of deleting another people's property, they should be in some other business that would be more "legally safe". Or at least they should have an acceptable use policy, signed by all of their users, that clearly states that all files ending with .mp3 may be deleted without warning...

    In this particular case it seems that the real blame does not lie with the pirates, but with a clueless ISP.

  87. An ISP Owner Perspective by Lockster · · Score: 5

    I own a small ISP in Texas, and I'm forced to watch these types of issues very closely. While I respect Half-Price Hosting's (HPH) Terms of Service, and agree that they had the right to do what they did...I disagree with the approach. I fully think that their automated script should be "kind" enough to at least send a note to the user indicating their MP3's were rm'd.

    Here in Austin, commonly branded the Live Music Capital of the World, we have a lot of independent, young, struggling musicians, and we host a number of their websites, which include MP3's. So for us it would obviously be a BadThing(tm) to just blindly start deleting MP3's.

    We take the view that that users are responsible for what they store in their home directories. If someone points out a ToS violation, we'll look into it, take the appropriate action.

    I think this is very much akin to the arguments around the searching of school lockers. In that case, kids are very much held directly responsible for the contents of their locker. Some schools do massive random searches, and that obviously holds a lot of controversy, but many (most?) only search specific lockers when there is reason to do so.

    Of course the way I look at it is--if the Police came into the school, searched a locker, found something "bad"--do they prosecute the school, since they own the locker? No, they'd go after the kid. Yet in the world of web-hosting, we've seen cases of the police/etc going after the user AND the ISP. Possibly part of the "sue everyone" mind-set that seems to prevelant these days.

    It's back to the whole privacy issue, I suppose. If you're that concerned over the privacy of any materials you store in your $HOME, consult the privacy policies, or ask the provider direct questions about how they handle the privacy of user data/files.

    1. Re:An ISP Owner Perspective by DigitalSorceress · · Score: 1

      It's not that more laws will hurt business or any other conspiracy...

      The big problem here is that we have all kinds of laws, but unfortunately, they have no teeth. American politicians are VERY quick to make a new law when some public issue arises, but they are not really concerned with solving the particular problem, they are more interested in LOOKING LIKE THEY DID SOMETHING.



      +++++++++++++++++++++
      --

      The Digital Sorceress
    2. Re:An ISP Owner Perspective by rmst · · Score: 1
      Yes, I'd love to live in a country where I can't sell a service under terms I dictate! Gee wiz, when will people realize that commerce and life in general run more smoothly with a government dictating what I can and cannot do?

      Everyone does indeed have a right to privacy. If you want to keep mp3s on your home computer, of course an ISP shouldn't be deleting them. But when they're on said ISP's hardware, it's included in their TOS that they do not allow them, that's not an invasion of privacy. That's called them enforcing their rights. Oh, wait, I forget, business don't have rights, why do they need them, they're just out to trample your rights and make your life a living hell whilst sucking the life-blood from society. By the way, I have some wonderful ocean-front timeshare condos in Nevada you might want to look at....

      ----------

      --
      --------

      Never call a man a fool. Borrow from him.

    3. Re:An ISP Owner Perspective by rmst · · Score: 1

      I'm a little confused as to why they arn't allowed to look at your files without your permission. The fact that it's their hardware that you're putting your files on does in fact matter. Unless of course the TOS stipulates that they will not look at your files, as both parties should be bound by such a document. But really, that'd be a silly thing to do. So, is this some moral imperative, or an actual matter of law... IANAL, but, it would seem to me it's at my peril I use a hosting service. If I don't want them to see what I'm putting there, I can encrypt it...

      --
      --------

      Never call a man a fool. Borrow from him.

  88. Re:Simple answer by ssclift · · Score: 1

    From their "Terms of Service"...

    4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited.

    The Company may take whatever steps necessary to provide its services, and to provide for the enjoyment of such services by all of the Company clients, and to ensure that certain clients do not utilize services to the detriment of other clients. Customers with Websites that do not comply with these simple rules, or who seek to take advantage of the Company unlimited storage or traffic plan in any other way, will, at the discretion of the Company , have their sites canceled and/or removed from the servers and have service charges assessed at the discretion of the Company

    Seems easy enough... these are not the folks your friend needs to be dealing with.

  89. Re:The actions of the few harm the many by guran · · Score: 2
    So now it is MP3==crime?

    That is not what the poster said.
    He said that "We shouldn't have to put up with people deleting things from our web sites, but then, bands shouldn't have to put up with people copying their art around the internet to avoid paying for somethig they want."

    Your mp3's may be legal. If they are your own work, there is no problem. If they are ripped from your own CD's they are indeed legal (unless you believe the RIAA) but putting them on a web site is not.

    However there *are* tons of illegally distributed mp3z out there. No ISP wants to become the home of the warez d00dz. If they want to play by the rules, they will do something. A script that deletes anything that ends in .mp3 might not be an elegant solution, but it is simple and cheap.

    This guy picked the wrong ISP. Bad for him, bad for them.
    More and more ISP's will rather run a clumsy rm mp3 script or charge extra for manual control than trust you. Bad for them, bad for us.

    --

    All opinions are my own - until criticized

  90. Re:The actions of the few harm the many by guran · · Score: 2
    Oh come on!
    You can h4x0r a site with a Linux machine, but most people wouldn't. Or if they used Linux it would be more intresting what application they ran *under* Linux. If you want an analogy, try L0phtcrack or something similar, OK?

    Besides, that is not what I was talking about.
    Fact is that an mp3 file on a non-official site probably *is* illegal. (ripping your CD: OK publishing the files: Nono) The ISP will recieve some heat every time some copyright holder checks, and *will* get really tired of checking the accounts.

    This is not equal to someone getting prosecuted for using/distributing Linux/L0pht/mp3z this is a sysadmin that has had it with the hassle of distinguishing legal and illegal mp3's and consequently bans them all. (or in your case, someone who suffered some script kiddie attacks from Linux users and as a result shuts anyone !Windows out, if that was possible)

    --

    All opinions are my own - until criticized

  91. ISPs rent out their resources. by mazur · · Score: 1
    In short: No, they (should) have no right to do anything with your files.

    It's like renting out a house or appartement. Once the contract is signed, and you're a tenant, the owner is not even allowed to enter the rented space without your express permission, at least under Dutch law. They can only insist you adhere to the terms of contract. And who's to say my Low.mp3 is the REM song or me reciting an identically named poem by myself? Or a recorded vocal insight for the benefit of my shrink? They have no right to check either way, unless with a court order for specifically this file. Anything else is invasion of privacy or destruction of my property.

    Stefan.
    It takes a lot of brains to enjoy satire, humor and wit-

    --
    The truth shall make you fret. (Ankh-Morpork tImes motto)
    1. Re:ISPs rent out their resources. by s33t · · Score: 1

      In Ontario (that's in Canada ;), a landlord has to give you 24 hours notice unless it's an emergency. Okay, but that's irrelevent. If we're talking legal semantics here, then clearly property laws are *not* equivalent to copyright laws anywhere on the planet. However...should they be? Hmmm. I'm not too sure.

    2. Re:ISPs rent out their resources. by sqlrob · · Score: 1

      I thought there had to be a reason and/or 24 hours notice (for apartments)?

      In this case, I don't consider "It's MP3" a valid reason, nor was there apparently any notice.

      What this sounds like is that the ISP is too lazy to evaluate the MP3's for legality and just put out a blanket statement.

    3. Re:ISPs rent out their resources. by The+Step+Child · · Score: 1
      It's like renting out a house or appartement. Once the contract is signed, and you're a tenant, the owner is not even allowed to enter the rented space without your express permission, at least under Dutch law.
      Whoa, here in the US, technically the owner of the complex can enter an apartment at any time he/she wants, as long as it's between (IIRC) hours like 8 AM to 5 PM. :)
  92. They should have the right to do what they want by T.Hobbes · · Score: 1

    As long as they have a clear policy on such matters, and they inform you of it when you sign up and whenever it changes. They should not have the right to arbitrarily delete files which by chance have a file extension they don't understand.

    1. Re:They should have the right to do what they want by Milamber69 · · Score: 1

      "The Company will be the sole and final arbiter as to Websites or usages of resources that constitute violation or intent to violate our policies. Those Customers found in violation of these policies are subject to a $300.00 service charge for each instance of violation, exclusive of charges for the bandwidth and/or other resources utilized." Legally that may or may not be ok....I guess it depends on how good a lawyer you get if you want fight it.....This is a Liquidated Damages Clause.....They will be inforced when they seem to be a good approximation of actual damages suffered in the case of a breach.....But this clause seems to take a nature of a punitive damage to me......And that's exactly what I would argue to attack it......Punitive Damages aren't allowed in contract actions and clauses that seem to punish a person for breaking a provision in a contract would normally be invalid. So anyway while I agree with the basic premise of this post (IE that they should be able to conduct buisness in anyway they like), I even said essentially the same thing in another post, this one clause stood out to me as a law student as being suspect. I'm pretty confident a court would invalidate it in an actual lawsuit......Just for your info.

    2. Re:They should have the right to do what they want by The+Monster · · Score: 1
      As long as they have a clear policy on such matters,
      Damn straight they do. As the update to the original story suggests, I grepped the company's Terms of Service: (emphasis mine)
      4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited.
      I don't know how much clearer it can get. YAUUSSS (Yet Another Un(der)researched, Unnecessarily Sensationalist Slashdot Story), I'm afraid. As others have pointed out, you can try to defeat their 'bot by naming files .%6D%70%33 or similar, hoping that the browser translates the hex to ascii. Hell, you can call them .em-pee-three and ask your users to rename them, if they possess sufficient clues to do that (and Explorer isn't configured to hide file extensions for their protection <spit> - that's why I suggest a really funky extension, BTW). Beating a killbot isn't all that different from beating a spambot.

      But a heavy-download site is still a violation of other TOS provisions. And if the admins catch you...

      The Company will be the sole and final arbiter as to Websites or usages of resources that constitute violation or intent to violate our policies. Those Customers found in violation of these policies are subject to a $300.00 service charge for each instance of violation, exclusive of charges for the bandwidth and/or other resources utilized.
      They can define an "instance" per file, or per download, and make "half-price" pretty damned expensive in a hurry. So, as the great philosopher Harry Callahan* said:
      You gotta ask yourself one question: "Do I feel lucky today?" Well, do ya... punk?
      *Yes, I know he's a fictitious character. There is ample evidence to suggest that Socrates is, too, but that doesn't stop people from quoting "him" to bolster their positions. And Net Kops probably have that"Go ahead... make my day" attitude.


      --------------------
      SVM, ERGO MONSTRO.

      --

      [100% ISO 646 Compliant]
      SVM, ERGO MONSTRO.

  93. Terms and Conditions ? by vapour · · Score: 3

    You come to my house and I ask you to leave your shoes on the mat. You don't take your shoes off, but when I realise, I take them off you and throw them out the door.

    How's that for an analogy ;)

    1. Re:Terms and Conditions ? by Farq+Fenderson · · Score: 1

      Then I'll write a script that makes my shoes look like ordinary socks to you, but behaves very much like like shoes to your filthy floor.

      The point is, you can write a script to serve MP3s that are stored with improper extensions (like .dat) and even if the ISP does more than just a:

      find /home -type f -name "*.[Mm][Pp]3" -exec rm \{\} \;

      and they actually check headers, you could frobnicate (see memfrob(3)) the files too.
      ---

  94. Re:Seriously... (Not intended as flamebait, but al by s33t · · Score: 1

    >Think of it this way, if 99% of the apples in the bunch are rotten, would you spend your time
    >digging around for the good one, or would you just pitch them all.

    Not a very sound argument. Is it right to sacrifice one good soul to save the whole human race? It's a slippery slope to hell...

  95. When was the TOS written? by belroth · · Score: 1
    When was this 'terms of service' written?

    IF the TOS was modified susequent to djnitro agreeing to the original then he shouldn't be bound by the version now on their website.

    One of the problems with the web is proving that what is on a web page today is/isn't what was on that page previously.

    I'm not saying that this is what happened, but what is to prevent an ISP just changing its TOS without telling its customers??
    ----

    --
    I hereby inform you that I have NOT been required to provide any decryption keys.
  96. Intellectual property by OldSaxon · · Score: 1

    I think that since the M$ suit, everyone thinks they can use the term intellectual property with other big words and it come off really smart-sounding. Well... that's just wrong. As is the idea that an ISP can't regulate their terms of service in an agreement that the user agreed to before the contract was signed. These are the same people that don't read the license agreements before they install the same copy of a piece of software 40 times at the their company, and then wonder why the software police come to get them.


    You like science?

    --


    You like science?
    You like Bottomquark.
  97. Free... by Flabio · · Score: 1

    Those of us living in the US are fortunate enough to have the option of choosing from many different ISPs. If the one you're with now is jerking you around and deleting your files, there's nothing stopping you from switching to a new one. If enough people are concerned about their ISPs deleting their files, a mass migration to ISPs that don't care about your MP3 collections will certainly get the message across.

    Free Beer. Free Speech. Free Market. Use it.

    Scott
    EventNation.com

  98. ISPs and policiing by niagaracyber · · Score: 2

    I think the big issue is clarity in the contract between the ISP/web-host and site owner.

    If an ISP tells me it's going to scan my site and whack files it thinks might be illegal, at least I'm warned and can take my business elsewhere.

    The fact that the victim in question was not warned, and that the ISP not only deleted legal personal property of the site owner, had no way of distinguishing between legal and "illegal" (for sake of argument) content, and obviously didn't care, doesn't speak well for the ISP.

    This reminds me of the kind of thing AOL used to do (I've had no contact with them in a long time; but I can't imagine things have changed). But then, AOL reserves the right to screw anyone, anytime, and puts it in writing for those who can read the droppings of attorneys.

    Dave

    1. Re:ISPs and policiing by Milamber69 · · Score: 1

      This is true of ALL contracts! People really should read all terms BEFORE they sign. I know how easy it is to ignore this advice....I often do it myself and I'm a law student.....Although I am more careful with these things now after my first year :)

    2. Re:ISPs and policiing by Milamber69 · · Score: 1

      Actually the current state of the law is NOT to hold ISPs liable for illegal content on their servers, UNLESS they know about it and continue to do nothing about it.....ISPs are comparable to landlords....Landlords would not be held liable for what their tenants did, precisely because the landlord doesn't have the right to spy on you....ISPs may be said to have some right to monitor content on their servers, but to hold that they are REQUIRED to do so would be expensive and probably unworkable....THEREFORE the law has held that they can't be held to be vicariously liable for what their clients may or may not do across their servers

    3. Re:ISPs and policiing by webdude216 · · Score: 1

      Dave... What do you mean the user wasn't warned? MP3's are prohibited by Half Price Hosting's terms of service. It's right there on the web... http://www.halfpricehosting.com/support/s_terms.as p

  99. How about like this... by sebol · · Score: 1

    if I record my conversation with somebody
    (probably GF or else)
    rename it as "One-Metallica.mp3" so that pople wont notice.

    Then they delete the MP3 File???

    --
    -- Hasbullah bin Pit (sebol)
  100. Changing Contract Terms by Downtown · · Score: 1

    Everyone keeps mentioning that he should have read his contract terms. However ISP's are not like Amazon where ANY change in their terms gets noted.

    If you signup for a service and have them for awhile there's a good chance they've changed the terms from when you first joined the service. MP3's didn't hit public awareness until Napster became popular. Before that they were there but they weren't blamed for everything under the sun like they are now. So an ISP will likely change thier policy to reflect changes in technology but won't bother to tell the customer... why confuse the poor users???

    That script they use will defeat those average user but won't stop the users they don't like(anyone who wants to use the services to thier full usefulness).

    As far as everyone else who says find a better ISP... do they exist? I've got a small hobby website and I'm looking for a new place for it... I can't put it on my ISP's server... it's just a dumbed down bookmark page that you can create using your browser... but you'll get 5MB of space if you can tolerate thier interface... and thier approved page layouts, etc.

    ISP's don't like us... we know what we're doing and we usually know more than they do(they react after something becomes mainstream and hits critical mass). They prefer to cater to the idiot user who doesn't even know that there is life outside windows... or IE. Guess my rants done... fire away.

  101. MP3's, ZIP's ACE's and other "dodgy" files by TangoCharlie · · Score: 1

    I am disturbed by the original post. An ISP shouldn't assume just because a file has extension MP3 it is inevitably ripped-off (illegal) music. How about ZIP's, ACE's etc? Are they automatically Warez? Howabout .JPEG... PORN obviously. To prove it, check this out!

    --
    return 0; }
  102. Host your site on your *own* machine by ces · · Score: 1

    The easiest way around this problem is:

    1) get a DSL line from a provider with decent TOS (servers OK, few if any content type restrictions)
    or use a web hosting provider with similar TOS (you'll probably have to pay something for it though).

    2) Run your own web server on your own box. Want to use PHP? Roxen? mod_perl? ASP? no problem just configure the service.

    3) make sure *all* contacts for any domains you own point to you and *NOT* your ISP. If your ISP refuses to provide DNS without being listed as one of the contacts take your business elsewhere.

    It is a very competitive market out there, you can probably find a product/service combination to suit your needs if you do your homework, unfortunately you may have to pay something for it.

    --
    Happy Fun Ball is for external use only.
  103. Notice and takedown by Animats · · Score: 2
    First of all, a US ISP has no legal requirement to do this. Under the DMCA, they have a "safe harbor" as long as they provide a contact for copyright infringement claims. ISPs are supposed to respond to "notice and takedown" requests in a specific way, and you can stop takedown by filing in court. Even that may be unconstitutional prior restraint; it hasn't been litigated yet.

    It looks more like this guy's ISP has lame bandwidth and doesn't want to overload it. Change to a better hosting provider.

    I've recently switched several of my sites to EZ Publishing in Davis, CA, which has no data transfer limits and offers 100MB for $14.95/month. This is hosting-only, no dialup. You get shell access on Linux (2.0.27, don't know which distro), PHP, mini-SQL, WUsage7.0, RealAudio, and, although Slashdot users probably don't want them, "Microsoft FrontPage Extensions". No phone support; E-mail only with 12-hour turnaround. If you can live with limited support, they're fine. The people on the other end of the E-mail support are the ones running the site. Much lower arrogance and bozo level than the big guys. I moved from Verio, which hadn't answered a support E-mail in months.

  104. Try this then... by thallgren · · Score: 1
    $ ln -s /kernel satisfaction.mp3

    :^)

    Regards, Tommy PS. "/kernel" is just an example. DS.

  105. The reasoning behind the MP3 ban; a workaround by yerricde · · Score: 2

    The storage and distribution of MP3 format files via the Company network is prohibited.

    It looks like the ISP has more of a beef with Fraunhofer and Thomson, the owners of the MP3 patents rather than with the RIAA. In this case, the workaround is to use the free(speech) OggVorbis format.

    --
    Will I retire or break 10K?
  106. ISP is right by dstotten · · Score: 1
    while looking at that ISP's Terms of Service, it clearly says:

    "4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited."

    If you don't like the ISP's policies, then find another because to them it does not matter whether it is your own music or not -- It is still an mp3, and they don't allow the storage and distribution of them.
  107. Were they his material? by pallex · · Score: 2

    I doubt it. Hes a DJ - they usually play other peoples music, not generally their own.
    So he doesnt own the (c) on them, even if he mixed them himself.

  108. Shoot the messanger... by HiyaPower · · Score: 2

    What these folks have done is quite wrong, but then again, consider what they are up against. The current climate of deep pocket tort actions against the folks who provide the service (Napster anyone) has got to put these folks in the position that they don't want to "Bet the company" over one user's mp3s. Solution: Call them 3pm files and tell the user that they have to get into dos after the fact and rename them to mp3. In the long run, the isp has to be declared the "common carrier" and not responsible for the content, no matter what it is. Any lawsuits against them should be summarily dismissed. Then they will have no need to "police" their content.

  109. Re:Check the Terms of Service by istartedi · · Score: 2

    If this restriction hadn't been in the terms of service, Half-Price would be a god target for legal action.

    Do you think He would use lightning bolts or locusts?

    --
    For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
  110. Re:Check the Terms of Service by gibson_81 · · Score: 1
    OK, IANAL either, but the 'and' here is just used to avoid

    4.1.5.1 The storage of MP3 format files...
    4.1.5.2 The distribution of MP3 format files ...

    I know the whole point of writing stuff in legalese is to avoid any kind om ambiguity (sp?), but ...

  111. Some hosters are cooler than that by gunner800 · · Score: 1
    I did a lot of TOS shopping before I settled on a host for my crappity site; to me, a fair TOS agreement was more important than bandwidth, space, or cost. If you don't shop around (and read the agreements!) you kind of lose the right to be surprised when you get screwed over.

    Fortunately, I ended up with a good deal (from Nethosters). Kind of limited space, and the total available bandwidth isn't that impressive, but it's cheap, reliable and adequate for my needs. There are restrictions in the TOS, but they're fair and explicit. When the sysadmin edited one of my perl scripts to avoid crashing the server, he was nice enough to leave a copy of the original :)

    Heck, they even let me host my warez stuff...


    My mom is not a Karma whore!

  112. Problem with clear policy... by Stoutlimb · · Score: 1

    Sure, they can have a very clear policy. But how soon until that policy contradicts their advertising as an internet service provider? Before I even got to the "no mp3's" clause, I was shocked by some other things. Such as 3.1.1 "Further examples of unacceptable content or links include" ... "game rooms or MUDs, Chat Rooms, IRC Bots" Whoah, they just banned a whole lot there. On one side they may be scared of bandwidth, but connected to the mp3 debate, what do people think of this? How do these restrictive terms of use compare to their advertising? This is like renting a house... Nobody would argue about a "no pets" or "no smoking" clause, but how far is too far? Is there any law about this in the united states for either cyberspace or meatspace, or does the market handle this?

  113. It's their server, they can do what they want. by clink · · Score: 1

    You agree to their terms of service when you sign up. If you didn't read those terms carefully then that is your fault. If you don't like their terms, find another ISP. This all boils down to personal responsibility. Pay attention to the contracts you sign and vote with your wallet.

    1. Re:It's their server, they can do what they want. by clink · · Score: 1
      From their Terms of Serivce
      The Company retains the right to modify these Terms of Service at any time and from time to time and any such modification shall be automatically effective as to all customers when adopted by Company and published at http://halfpricehosting.com/support/s_terms.asp. Company shall be the sole and final arbiter as the interpretation of the following. By utilizing the Company's services and products, the Customer agrees to be bound by the terms herein outlined.
      Also from section 3
      By way of example, and not limitation, uses described below of the Services and Products are expressly prohibited.
      Looks pretty bulletproof to me.
    2. Re:It's their server, they can do what they want. by Milamber69 · · Score: 1

      Then you would have a claim against them for breach of contract.....BUT from what I have read this WAS in the terms a user MUST agree to in order to get service......It is YOUR responsibilty to READ ANY contracts you may be asked to sign FULLY BEFORE SIGNING.....Claiming that you didn't read it won't help you in court

    3. Re:It's their server, they can do what they want. by Milamber69 · · Score: 1

      Modification clauses such as this one can be attacked. It's not so bulletproof.

    4. Re:It's their server, they can do what they want. by Milamber69 · · Score: 1

      Oh what kind of analogy is that? Your comparing regulating content on computer servers to shooting somebody?!!! Are you in grammer school or something? That is an illogical comparison.....TWO totaly different interests implicated....One implicates contracts, and possibly personal or intellectual property......while your hypo is obviously a crime....Assault with a deadly weapon, attempted murder, etc....

    5. Re:It's their server, they can do what they want. by TekkonKinkreet · · Score: 1

      Yes, but you pay them. They work for you. This kind of unilateral action may adhere to the boilerplate of the service agreement, but there is a difference between legal and ethical. In order to determine if the action is ethical, one must consider the motive...and what is the motive here? To avoid the suits brought by the owners of the information encoded in the MP3s? To reduce the disk space and bandwidth usage of their customers? In either case, the option to vote with one's feet remains...in fact, it could be considered a civic duty to deny patronage to businesses which operate in violation of civic trust, regardless of the legality of their actions.

  114. Work-around by beebware · · Score: 2

    I believe a number of 'free webspace' providers also do this (IIRC Yahoo! Geocities is one) - simple workaround is to change the extension - usually music.mp or music.mp3.file will do it. You /could/ attempt to mangle the filename in the manner music.mp3%20 (or 'music.mp3 ') (if it can be uploaded). Users browsers should just strip off the excess space, but the 'autobot' the ISP is running should miss it.
    I would check the ISP's Acceptable Use Policy and if it does NOT state 'We reserve the right to remove any file...' (or the like) - ask for total refund for 'breach of contract', suggest you may sue for 'data loss' and hunt for a new host.
    Richy C.
    --

    1. Re:Work-around by IronChef · · Score: 2


      The better bots can see through filename mangling. We have those where I work, and we use them to spot warez and MP3 sites. The REALLY good bots read the headers of all the files, and ID the file types that way, so it doesn't matter what you name them.

      A friend of mine is webmaster at a university. They have a daemon that trolls all the files in userland, spots MP3s by the file header, and deletes the files...

      ...but not before copying them to the admin's secret MP3 stash. :) They have, well, lots of MP3s in there now. 16k uniques last I heard, but I bet it is a lot higher now.

      Yes, it sucks that they do this. There are legitimate uses for MP3. But, but that's life... If the students want to use university resources, they have to play by university rules.

    2. Re:Work-around by fatphil · · Score: 1

      They communicated with him when they provided the AUP in the first place. It explicitly said "no MP3s", and he was in breach of that. Sorry to be so cold, but he loses, full stop. He chose the wrong ISP. That's not their fault.

      Their AUP is wishy-washy meaningless shite apart from the last sentence. That's all they needed to say.

      FP.

      --
      Also FatPhil on SoylentNews, id 863
    3. Re:Work-around by david+duncan+scott · · Score: 1
      The point being that a civil suit is just that -- civil. Inspite of the world-wide illusion that unhappy Americans invariably grab a cheap handgun to settle our differences, we often go to court instead.

      The suit need not be for millions, It could be twenty dollars in small claims. The point is that this is how contract disputes are settled.

      Of course, any self-respecting European nation would probably write a law about it and use their police powers to kick in the door, but we barbarians are too unsophisticated for that.

      --

      This next song is very sad. Please clap along. -- Robin Zander

    4. Re:Work-around by joe+user+jr · · Score: 1
      mangle the filename in the manner music.mp3%20 Users browsers should just strip off the excess space, but the 'autobot' the ISP is running should miss it.
      Nice idea, but in practice I think most ISPs would not trust deletion of users' data to a bot (call me naive ..)

      In practice a deletable site is more likely to come to your attention via excessive logged transfers or from a letter from a lawyer.

      I've personally deleted many users' data without consulting them, because it was obvious to me (from an inspection of logs and the user's site) that there was copyright violation on a massive scale (and consequently our ass would be grass in court.) And by the way, on no occasion did my actions provoke even one complaint from an aggrieved user.

      I've also taken the other view many times, and left things in place because the situation wasn't as clear cut.

      Sounds like the admin in this case didn't take enough care to check the situation out, but sure, sometimes deleting the data is the Right Thing: sometimes you just don't have to be a lawyer, but

      --
      .sigs: Just Say No!
    5. Re:Work-around by joe+user+jr · · Score: 1
      I mean: sometimes you just don't have to be a lawyer.

      Period.

      Augh. I thought I was using the preview button!

      --
      "Honestly. You can trust me with that rm command."

      --
      .sigs: Just Say No!
    6. Re:Work-around by mikethegeek · · Score: 1

      I think even this is open to interpretation... What ISP's generally mean by this language is they don't want you setting up a TUCOWS like download site, or a library of music files to download.

      A few MP3 samples of a DJ's performances does not make the site a "download site".

      Still, the best advice is get a better ISP. There are many you can get that will host pages/domain name for $10/month and under that doesn't do this kind of thing. Take your money elsewhere and this policy of theirs will fail.

      I can see where a free ISP (Yahoo, Tripod, Xoom) can and probably should do what these people are doing, but not pay service. When you PAY for service you expect a lot more lattitude in what you can do with your site, after all, you are paying for the bandwidth they are promising you.

      And no pay ISP should ever delete things from their customer's directory without at least communicating with the person beforehand.

      --
      === The price of freedom is eternal vigilance
  115. Many/(most?) ISP's have onerous agreements, but un by sanemind · · Score: 1

    but they are usually not enforced. For example, I use roadrunner, whose terms of use contract includes:

    (d) Subscriber will not resell the Road Runner Service, or any portion thereof, or otherwise charge others to use RoadRunner, or any portion thereof. Further, Subscriber will not redistribute the RoadRunner Service, or any portion thereof, whether or not Subscriber receives compensation for such redistribution. The Road Runner Service as offered under this Agreement is a residential service offered for personal, non-commercial use only. Subscriber agrees not to use the RoadRunner Service for operation as an internet service provider, for the hosting of websites or for any business enterprise. Subscriber further agrees not to connect the cable modem to any computer other than the Computer(s) or to any server (or any computer running server applications that provide similar protocol services over the Road Runner Service), including without limitation any servers for mail, HTTP, FTP, RTP, IRC, DHCP, or multi-user interactive forums (e.g. gaming).

    I run httpd and ftp on my home computer, and sshd and mindterm [free GPL'd java ssh client applet] so that I can log into it securely from any browser on the planet. Technically, this violates my agreement, but this has been going on for over a year. If they cared, they could have stopped me [and lost a lot of money: $50 a month!].

    They haven't, so I have stuck with them. If they ever dared to enforce the rediculous provisions of our 'contract', I would quickly take my buisness elsewhere to one of the several DSL providers in town.


    --
    man sig

    --

    ---
    the pen is mightier then the sword. the sword is mightier then the court. the court is mightier then the pen.
  116. Re:Many/(most?) ISP's have onerous agreements, but by sanemind · · Score: 2

    My panties were just fine, thank you! I am an ardent beliver in property rights, and of course am aware that I have no property claim or right to cable service [or too any service] from anybody!

    My only point was that the contract's limitations were more draconian then they need to be. Note my point about taking my buisness to someone else if they tried to enforce them; does that seem to imply I am on some populist campaign about the big bad cable company and me the poor little guy? Read before you post.


    ---
    man sig

    --

    ---
    the pen is mightier then the sword. the sword is mightier then the court. the court is mightier then the pen.
  117. Re:Laws and more laws... by shepd · · Score: 1

    Yeah, and I agree, that was likely their reasoning (that and they probably _think_ they are less liable for the content now that they are "proactive").

    But does the law agree; That is the real question. I'd agree against the law on a lot of topics. It might even mean I'm right. But there's right and there's Right (hint hint wink wink nudge nudge).

    Since working within the confines of the law is always the best defence, and (oh man another cliche) a good defence can be a good offence, deleting those MP3s could be a bad idea for that company in the future.

    As far as doing it carte blanche, well, no problem as far as the user was concerned, he signed away the right to MP3 distribution on the server. But you can never sign away negligence since that's a law.

    If the RIAA wanted to be complete jerks, they likely could search out some MP3s that didn't get deleted (for whatever reason, perhaps they were "obfusticated"), and attempt to sue the company for neglecting to delete ALL illegal music on their server. Since HalfPrice "admits" there's illegal content availiable on their server by having to search and destroy it, then anything they do that accidentally allows the MP3s through is their fault.

    Lucky for HalfPrice, the RIAA is probably on their side.

    Again, I'm Not a Lawyer, so don't even think of this as legal advice. Please. :-)

    If you have any other reason to doubt me, please tell me... but I am quite sure that only the rights of the end user can be signed away. Not those of the public at large (or the RIAA).

    I'd really appreciate it if someone with legal experience would clear this up anyways, perhaps I'm confused as to how negligence laws can be abused.

    --
    If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
  118. Re:Laws and more laws... by shepd · · Score: 1

    While I agree with you, the key (as you say) is:

    >MP3 files themselves are NOT illegal

    And while all the courts (currently) and I would agree, once the RIAA gets involved, what should be law goes out the window.

    I wouldn't be too surprised if the RIAA (or some other big company) wasn't able to "convince" a judge that the "major purpose" of MP3 is to distribute copyrighted material illegally, and therefore MP3s should be vicariously searched out and destroyed with maximum diligence, if possible.

    There's a lot of "evidence" out there to suggest that fact (napster being the biggie).

    Wasn't it "evidence" like that, that was used to make DAT into the useless piece of SDMI crap it is today? We all know that copying stuff illegally is not the major use of DAT, but the gov't was convinved eoungh to tax it specially when the RIAA came bitching.

    (I'm using the quotes not for force, but because of of the irony of the words not applying to the situation unless the RIAA is there).

    I wouldn't want to fight the RIAA on any terms, even if I were right (both ethically and legally). Would be making for a very BAD day. ;-)

    >Hope that helps clarify

    It did actually. Thanks. I never looked at that point before.

    I suppose the ISP would just have to document their reasons for deleting the files, that way they can prove to the judge they weren't deleting them for legal reasons, but for bandwidth conservation. But what are the chances of that? Most companies are pretty lazy in this regard.

    I wonder how much more difficult it would be to prove they were only deleting for bandwidth reasons without some solid documentation (signed memos, graphs indicating MP3 bandwidth use, etc...).

    All the above isn't that big a deal anyways, because it hinges on the RIAA turning against a company which appears to have unwittingly taken their side. They aren't that stupid.

    --
    If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
  119. Laws and more laws... by shepd · · Score: 5

    I once read in a sysadmin book some really good advice (which I'll paraphrase to the best of my poor memory):

    Ignorance _is_ a defence:

    - Never, EVER, root through a user's files without reasonable suspicion. If you do so (looking for copyright violations, etc...) you open yourself up to some major legal troubles. Basically, if you get bored and check for MP3s (doesn't matter what you say, matters what the courts think... they'll decide it's because you are looking for copyright violations) you are liable to ensure there are no other copyright violations, since you have proven you can do this and are willing to do this.

    Sorry, I'm a little confusing there. Maybe this might clear it up a little:

    For example, say you are a security guard. One day someone is stabbed with a dagger at your company. Would you be blamed for it? No. How could you ever tell that someone had brought something like a dagger into work with them? You don't look for that. You were ignorant. :-)

    Imagine if you had been looking through personal items at work for weapons. Would you be blamed for not finding the dagger? Probably. It slipped through your checks and balances. You are at fault for not finding it. Your activities as a security guard were negligent.

    So, when someone REALLY has copyright (but illegally distributed) MP3 files on their site at Half Price Hosting, will Half Price Hosting be at fault for not finding them first? They were looking for them.

    It is better not to open yourself up to legal trouble like this. Simply let the person who is breaking the law deal with their own troubles. If word gets back to you from one of the involved parties _then_ take the appropriate action: suspend the account pending investigation (by a professional, such as a PI or Police Officer -- not the sysadmin).

    Just my 2 cents, and IANAL, so I'm probably wrong. If you do something stupid because of my advice, it serves ya right for listening to someone ranting on the fly at a coffee shop style news house.

    --
    If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
    1. Re:Laws and more laws... by Milamber69 · · Score: 1

      Well let me help you clear this up....You had a logical arguement with solid reasoning, but just not entirely correct.....That law has already ruled that ISPs will not be held vicariously liable for the illegal actions of their clients, UNLESS they are on notice of the activity ......That last part is key and speaks to what you are talking about....You say that it could be argued that because the ISP took it upon themselves to look for MP3s and to delete them, they are on notice of the illegal activity, and if they miss some they are therefore now liable.....You missed one CRITICLE point though....MP3 files themselves are NOT illegal.....ALL the ISP knows is that there are MP3 files on their servers.....NOT that a particular copyright has been violated. The reason the ISP deletes the files is unrelated to the legal status of the files, ie they are doing it to protect their own interests in bandwidth usage, etc. So in short the fact that an ISP has deleted MP3 files from their servers would not be enough to find that they were on NOTICE of a copyright violation....That would require that the holder of the copyright actually notify the ISP of the violation.....Then the ISP has a legal duty to remove the offending files.....Hope that helps clarify

    2. Re:Laws and more laws... by Milamber69 · · Score: 1

      Just to relieve your fears....It won't happen....There is already a case that lays down this principle.....I can't remember the plaintiff but the defendant was sony......Anyway the principle is that technology can't be ruled to be violating copyrights UNLESS there is no reasonable and legal use for that technology....This was the DAT case and the court ruled in Sony's favor (So your comments on DAT is also incorrect), but I do believe that Sony did make some concessions in a settlement, probably mainly because I think that Sony also owns music copyrights. Point is that MP3s have just a much a legal purpose as an illegal one.....The format itself is safe (from court rulings anyway)

    3. Re:Laws and more laws... by Milamber69 · · Score: 1

      Oh and Napster and MP3.com decisions don't follow your analysis.....In those cases there was ACTUAL copyright violation going on.....NOT distribution of legal MP3 files......I am curently writing a paper for my entertainment law class on this topic, including those cases. Hopefully it will be good enough to make it in our Law Review :) So don't be soooo afraid of the RIAA ....hehehehe... they aren't 'The Evil Empire' with the power to take away your Mp3s.....Only those that violate copyrights....And they really don't want to take away MP3s anyway....They just want to get into the buisness of internet distribution themselves......I say that now because of the settlements that Napster is making with the recording companies.....And the fact that evidence tended to show that record companies didn't actually loss any money due to Napster....CD sells actually increased significantly during the Napster period.

    4. Re:Laws and more laws... by Milamber69 · · Score: 1

      And you also forgot that the burden of proof is on the plaintiff....That means the RIAA would have to prove that the ISP knew about a particular copyright violation......The ISP doesn't have to prove the opposite, unless the plaintiff meets their burden and then he is trying to rebut their case.

  120. Re:Plain and simple by rmst · · Score: 1

    No, it's the same as giving your Mona Lisa to someone that stipulates 'if we find this painting contains a square, we'll rip it up'. Your painting has a square. Too bad. Should've read more carefully. Section 4.1.5 of their TOS. If you don't like it, inform them they won't get your business because you disagree with their policy. Watch them not care. Buy hosting elsewhere. Stop being stupid.

    --
    --------

    Never call a man a fool. Borrow from him.

  121. Re:Plain and simple by rmst · · Score: 1

    Erm, I took what he said to indictate that the MP3s on the ISP's server would be the only copies. (for whatever reason.) Then it makes more sense and the analogy makes quote a bit of sense.

    --
    --------

    Never call a man a fool. Borrow from him.

  122. Giving it a thought... by Marketolog · · Score: 1
    To my mind, ISP's, who are doing this file deletion, are violating some of the user's right. The clause "we reserve the right to delete your files without any notice..." is normally just a security buffer in case the entire RAID array goes down.

    Any ISP, that has at least any concern about its users, should either block the download of these files "chmod -r somename.mp3" (I hope I've spelled that right) or give some notice about their actions, so that the matter can be settled.

    Anyone knows of such ISP?

  123. It should be pay back time by Calyth · · Score: 1

    I think if the terms does not list anything about mp3, then the knowledgable should try to circumvent such bots that are destroying works that are original to the owner of the site, afterall there's no copyright violation, and therefore ISP should be responsible for destroying private properties. I think that DJ should sue the ISP for that.

  124. ISPs by John+Jorsett · · Score: 1

    I'm not sure why ISPs even bother having elaborate AUSs anyway. It's pretty clear from their behavior that they may as well just write "We have the right to do any damn thing we please regarding how you use our service. Lump it." It would certainly save a lot of reading.

  125. that pesky "innocent until proven guilty" thing by mrWrong · · Score: 1

    yes, in america we originally had a country that was based on "innocent until proven guilty", where our court system was devised that it would let 10 guilty men go instead of punishing one innocent man.
    Alas, our technologically-driven society has deemed the Constitution to be legacy-ware and decided that it's much easier and more profitable to declare everyone guilty and still try to suck profit out of them anyways.
    Oh well, I always thought it was a pretty heartless industry anyways.

    --
    http://www.nakedandfree.com
  126. workaround with javascript? by dalinian · · Score: 1

    I don't like having to compress or rename mp3s just to get them on the site. Could there be a workaround eg. with javascript, by renaming the file when a download is requested?

  127. I can understand why... by JamesGreenhalgh · · Score: 2

    Setting aside the fact that the ISP in question disallowed mp3 content in its terms and conditions...

    I work(ed) at an ISP, and you could tie up a single staff member all the time, dealing with requests from the British Phonograph Association (bit like the RIAA) asking us to remove illegal mp3s that had been put into customer webspace.

    As a business, do you a) employ someone to spend all their time looking at mp3 complaints, testing said files to see if they are actually illegal, mailing the RIAA type body in question, etc - or b) simply have a cronjob that deletes .mp3 files?

    --

    --
    ALL YOUR BASE ARE BELONG TO US!
    1. Re:I can understand why... by JamesGreenhalgh · · Score: 2

      I'm sorry, but in real life (tm) it's not feasable for companies to risk threats from recording bodies, just for the sake of a users mp3 collection, legal or not.

      Especially when its a 'free' ISP - the users didn't pay for anything.

      I think if I was running an ISP, I'd probably just disallow mp3s in the terms and conditions, in bloody big lettering, on the signup page. If you've ever had to deal with one of these recording bodies, it just isn't worth fighting them when a lost customer just means a tiny loss in call revenue (and a smaller hit on your bandwidth).

      People who don't like this, should go elsewhere for a provider.

      --

      --
      ALL YOUR BASE ARE BELONG TO US!
    2. Re:I can understand why... by acceleriter · · Score: 1

      You give your users due process in the event of a dispute while providing the service they paid you for. Else, hopefully, you go out of business.

      --

      CEE5210S The signal SIGHUP was received.

    3. Re:I can understand why... by acceleriter · · Score: 1
      (n.b.: This was not a free ISP a la Geocities--it was paid hosting. Even so, Geocities and their ilk charge in a way, by serving ads over their users content--nothing's really free.)

      It's attitudes just like that which are turning the Internet into glorified television. Pretty soon, the TOS's will ban everything except a cheesy home page and a few recipes.

      If ISP's routinely stood up instead of caved like this, the recording industry wouldn't be so brazen. This is similar to the case in which the ISP that was threatened by the FBI about (and immediately yanked without informing the customer) the fictional Y2K video last year. IMO, that ISP deserved what they got--customers walked in droves because they caved in the absence of a court order as opposed to a goon with a badge making vague threats.

      And it would be so simple if they would remember the two important words common carrier. Once they bite from the apple of censorship, ISP's become liable for everything, and rightfully so.

      I guess there will always be those who sacrifice principle for "business expediency." Doesn't mean I have to like it, or give them my money.

      --

      CEE5210S The signal SIGHUP was received.

  128. Check the Terms of Service by Novus · · Score: 5

    Half-Price Hosting's Terms of Service include the following:

    4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited.

    By posting MP3:s on Half-Price, you are violating their rules.

    If you don't read the terms of service, don't be surprised if they delete your files. ISP:s have the right to restrict what they host, but only if they make it clear what the restrictions are. If this restriction hadn't been in the terms of service, Half-Price would be a god target for legal action.

    1. Re:Check the Terms of Service by Milamber69 · · Score: 1

      No.....In the case of lists 'and' is just a conjunction. The meaning is likely to be intrepreted to mean that either of the items in the list is prohibited.....It would be the same as saying 'The storage of MP3 format files and the distribution of MP3 format files. It's not likely to be intrepeted to be two sepparate elements that must be satisfied in order to constitute a breach.

    2. Re:Check the Terms of Service by Milamber69 · · Score: 1

      And what the heck does 'xor' have to do with legal doctrine?

    3. Re:Check the Terms of Service by Milamber69 · · Score: 1

      The law isn't that damn technical dude.....Saying the contract says one thing with an 'is' and something else with 'are' isn't likely to be a winning argument in court. The intent of the contract seems pretty clear even to non-legal people. Just because there is a possibility of interpreting it differently doesn't mean a judge will intrepret it that way. The judge will rule on what reasonably seems to be the intent of the parties.....AND will usually defer to the drafter.

    4. Re:Check the Terms of Service by Milamber69 · · Score: 1

      Not ALL webpage or written material is automatically copyrighted......It has to be original (and what does original mean? Debatable, but courts probably would say anything more than an alpha-numeric listing)....Facts are not copyrightable, nor ideas....although the particular form of facts or ideas can be....Given that it could be possible to have a non-copyrightable webpage. Although I agree with you that taking that rule to the letter would defeat the purpose of the internet connection. It probably should read 'all illegal transport of copyrighted material across these servers is strictly prohibited and will constitute a violation of the terms of this agreement'.....This clarifies the language.

    5. Re:Check the Terms of Service by rabidcow · · Score: 1

      my opinion would be that they're perfectly justified, but how hard would it be to have their "automated tool" email the account holder to inform them that they shouldn't have these files?

    6. Re:Check the Terms of Service by JurriAlt137n · · Score: 1

      Something else a simple server log could ruin your reasoning. How hard can it be for an experienced sysop to find(or create, if necessary) the required evidence?

      --

      People replying to my sig annoy me. That's why I change it all the time.
  129. Hmm...easily remedied... by HoaryCripple · · Score: 1
    Run your own server. Even if you don't have a static IP address, you can use something such as eyep.net to dynamically update dns servers to point your domain name to your current IP address.

    Truly, this is a great service. And its free!

    --

  130. Re:Iron-clad TOS by Milamber69 · · Score: 1

    Actually you can't disclaim away liability for your own (or you agent's) tortious conduct.....This is a common misunderstanding and many companies try to do this.....For example parking lots....But this won't hold up in court.....They won't allow that type of disclaimer....You can only disclaim away damages that aren't related to any tortious conduct on your part......So in this context....If the webpage files or service is disrupted due to negligence on the part of the ISP then there can still be a claim, even given the disclaimer.....ALTHOUGH the second clause would function as a limitations on damages....THAT would be perfectly valid. Parties to a contract can agree to how to measure damages in the case of a breach.

  131. Re:Iron-clad TOS by Milamber69 · · Score: 1

    Ok.....I also answered this above but I will here too :) **I am not a lawyer, YET, but am a law student** The simple answer to why all companies don't use this kind of disclaimer is because they don't work.....You can't disclaim away your own tortious conduct. There are some execptions to this general rule....Such as with extremely hazardous activities, sky-diving for example. In that case courts have ruled that the nature of the activity is so unusual that a contract can disclaim away liability......BUT in most other contexts courts will not enforce such a clause. This is basic contract law (Usually taught during 1st semester)

  132. Re:Iron-clad TOS by Milamber69 · · Score: 1

    I didn't really answer your second part....so lets try that now.... First this is under Products Liability law......Cars and most physical products can come under this category and can impose liability in the absense of tortious conduct.....The theory of liability is called strict liability....BUT drugs no longer fit the same model, becuase most jurisdictions have ruled that drug manufacturers can't be sued under a strict liability theory, but only for tortious conduct (such as negliegence). This is because the law has decided that drugs are so important to society that they won't impose liability absent some tort. And the law hasn't really extended a this model to take in software or ISPs......Mainly they really aren't 'physical' products....And damages would usually be economic in nature.....Not physical.....Products Liabilty law is mainly designed to compensate for some personal injury due to the use of some product, not some fiscal loss sustained. Hope that helps clear things up

  133. Re:Plain and simple by Milamber69 · · Score: 1

    And where did you get your law degree?!! Certainly not from my school. There are sooooo many things wrong with what you said where to begin :) 1st) The basic thing is that IF the ISP told you in their terms that storing MP3s on their servers is a violation of the agreement then it is YOU who breached....NOT the ISP when they delete those MP3s....2nd) You are actually trying to claim that deleting a MP3 of some music artist is like destroying the Mona Lisa????!!!! How to you come up with that drivel? The Mona Lisa is one of a kind....IE it only exists in that one form.....MP3s on the other hand, are digital copies of some other recording....The recording exists in some other form.....You usually can't even claim the MP3 is the original recording (I don't know many recording artists that record straight to MP3) 3rd) Even if you could establish that the MP3 recording was the ONLY recording of that music YOU still violated the terms of the contract YOU signed by putting it on the server....Therefore you would still have absolutely no claim. Stick to what you know (playing music) and leave all the legal issues to actual lawyers.

  134. Re:Plain and simple by Milamber69 · · Score: 1

    OH MY GOD!!! ANOTHER MONA LISA ANALOGY!!!! Are you people nuts???!!!! You really are comparing an MP3 file to a painting that is priceless???!!! Something that is a copy of some other recording to something that is one of a kind????!!! I already know you have absolutely no legal education but do you have any type of education at all???!!! Please come up with some logical arguement at least. You did say one intelligent thing....If you don't like the terms of service then go somewhere else. That's what a free market is all about.

  135. Re:huh? by Milamber69 · · Score: 1

    Actually IF you install their software then you signed a contract......MS as well as most software producers have a screen detailing the terms of the software license and force you to hit and 'I agree' button in order to continue the install.....That is your signature.....Same is true when you sign up for an ISP over the web....They usually will have you hit a button saying that you have read and agree to all their terms. That is legally enforceable

  136. Re:Plain and simple by Milamber69 · · Score: 1

    Still doesn't even come close to a correct comparison......Are those Mp3s worth billions of dollars???!!! I doubt it. If they are the only recordings several things are probably true....1) this is from his own band or some band he knows personally and they probably don't have much worth beyond those few people (at least not yet)....2) Do you actually know ANY band that records to MP3?? So it is HIGHLY unusual for these to be the only recordings (and the only copies....the guy himself said he had copies)....3) He broke the agreement by putting the Mp3s on the server, so he would have no claim.

  137. inacceptable ! by mirko · · Score: 2

    When I have learnt my job, the motto was: "no data loss at all"

    It is a shame, a privacy violation or whatever you'd like to call it to just admit that somebody could wipe out something belonging to you, even if the MP3's presence on a web site are not "pertinent" in some cases, the owner should be advised on such irregularities instead of just being constrained to such a destruction.

    Why not just using this rule in the httpd.conf file ?
    RewriteRule /(.*).mp3 /sorry.html [R]
    At least this would be a fairer action against copyright infringers.
    --

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    Trolling using another account since 2005.
  138. Re:What is it? by MN+Karthik · · Score: 1

    Vorbis is an upcoming alternate file format to MP3s. It's coming up mailnly because Fraunhoffer Institute (the ppl who are responsble for majority of the codecs in mp3) have started charging money for online distribution, hardware related devpt, etc related to MP3s

    --

    "...I said Innovate, not imitate!!!"
  139. Where the real danger lies. by interstellar_donkey · · Score: 1
    There is no question the ISP, at least legally, was in the right. As consumers we have the option to simply move to another ISP. . .for now.

    But in our world, when a new idea comes about big companies end up doing everything they can to gobble up smaller companies, and after a while our options slowly begin to decrease. With time, industrys that benifit from 'scales of economy'--that is, the unit cost of production (in this case, for a service) goes down with more users--tend to equalize around 2-6 major suppliers and costs keep competitors out of the marketplace.

    We may be lucky. The days of the mom and pop ISP may stick around for quite a while. However, if and when these ISPs are taken over, and our choices deminish, chances are without a large base of compitition, the TOS for each company will begin to look exactly the same, and it will not be to our advantage.

    As consumers we should not simply rely on market choice to protect our freedom, because more often then that, that choice ends up going away.

    --
    The Internet is generally stupid
  140. Problem may be caused by the clients. by MeNeXT · · Score: 1
    You see MP3's are very popular. They take up bandwidth. When you have an ISP using deceptive marketing to gain clients you tend to have additional restrictions which in fact restrict bandwidth consumption.

    What does it matter what type of file you have in your 10, 50, 100MB....etc... aloted space?

    It seems you get what you pay for. So I do not feel sorry for the DJ. He (his friend) is just complaining that he didn't get his free ride.

    --
    DRM? No thanks, I'll just get it somewhere else...
  141. The actions of the few harm the many by onion2k · · Score: 5

    This seems like a very clear case of the few making life crap for the many. There are some people that think its fair and reasonable to distribute copyright material from their web sites. The actions of these people mean that the ISP has to try various things to stop being sued by the copyright owners. In this case they tried an automated process which then fell down. Unfortunate yes, a better process would have been to flag those accounts holding 'MP3's and to check them out. But the real blame lies with the pirates.

    Example: If it weren't for car thieves we'd not have to bother locking our cars.

    People that pirate material make things less easy for the rest of us, the honest people. We shouldn't have to put up with people deleting things from our web sites, but then, bands shouldn't have to put up with people copying their art around the internet to avoid paying for somethig they want.

  142. This happened to me by isorox · · Score: 2

    I left my moderately busy (2000+ visitors a day) site for a couple of weeks on holiday. 2 days after I left my ISP halted all access to my site, because of 5 perfectly legal mp3's. The didnt email me to tell me why it stopped, and the person I left in charge didnt have the neccersary stuff to sort it out.

    By the time I got the site back up, after making a few trans-atlantic phone calls, I had lost 90% of my visitors and, TBH, I'd lost all heart in doing something that I loved. I decided to shut the site down. Needless to say I didnt pay for the month that my site was offline, even though I got threats from the ISP.

    Unfortunatly I lost all control over the domain name, as they refused to let go of the technical contact listing. A shame as I lost out on a £500 offer for it too...

  143. Zippity Do Dah! Zippity Day! by Tomin8tor · · Score: 1

    If you store your MP3s inside of an archive of some type (encrypted or not), can they justify deleting the archive? Especially if it might contain non-MP3 material? Can they justify "shotgun" deletions of things that violate your service agreement as well as things that do not?

    If this is a problem, change the extension. They have specified MP3 file format files cannot be distributed this way. Where do they draw the line? File extension? Magic scan of the contents to look for a pattern match?

    What about a non-MP3 format file (for example a word document) with the .MP3 extension? This is *TOTALLY* legal for a word document from a technical perspective. Are they now telling me this is forbidden because their script gets confused? Will they delete my harmless word document that just happens to match a ".mp3" search criterion for deletion? This might be a perfectly valid extension for any number of file types (configuration file #3 for your main processor for example... or whatever).

    If they search for both a combination of .MP3 extension and a pattern scan of the file itself for some "magic bits", then defeating either of these techniques would probably render the deletion unworkable. If they just delete anything ending with .MP3, then they sure run a risk of deleting perfectly valid non-music files with .mp3 as an extension. That's just ignorant.

    I understand the fear of ISPs - litigation has been brought agains ISPs for all manner of idiot things done by their clients. That is plain stupid. Cases such as that should be thrown out of court. But this response does seem like using a machine-gun instead of a sniper rifle....

    --
    Pleasure in the job puts perfection in the work.
    There was never a genius without a tincture of madness.
    Aris
  144. Try Speakeasy.net by Aciel · · Score: 1

    I got a great ISP. Speakeasy.Net. May have seen them on Thinkgeek if you go there often, or perhaps dslreports.com. They're unbelievable--fast, helpful, fair. They even gave me a second IP address for free, and not only do they allow multiple machines on one residential connection, but they support it.

    If you happen to order a connection from them, do me a favor and put me down as a reference. My username is Aciel.

    Aciel
    aciel@speakeasy.net

  145. Inefficient and unfair by mkachan · · Score: 1

    The process of deleting MP3 files automatically from a user directory is:

    • Inefficient: how do you know you are deleting MP3s? If you look for a .mp3 suffix, then I only need to rename my files to avoid the deletion.
    • Unfair: how do you know that the MP3 you have are illegal? They might just be demo recordings of my unknown band which I want to publish.

    All this besides the usual stuff which is said in favor and against MP3s.

  146. 'tis their policy, but... by khendron · · Score: 1

    It might be their policy to disallow (among others things) mp3s, but I do not agree with their enforcement methods. At the very least, the ISP should warn you via email that the files are against policy, and then delete them if you don't do anything about it. Their current approach appears to be "shoot first, ask questions later".

    --
    Life is like a web application. Sometime you need cookies just to get by.
  147. ISP responsibility for content by hwilker · · Score: 2

    heise.de reports in this news item that German web hosting service 1&1-Puretec canceled a contract for hosting the site npd-aktuell.de. The site belonged to the political party NPD, which stands on the extreme right of the political spectrum, is generally viewed as being neo-Nazi, is under investigation for violating the democratic and free basic rules (bad translation of freiheitlich-demokratische Grundordnung) in many German federal states, and may be forbidden completely for this reason in the future. Puretec decided they didn't want the content, and canceled the contract - but they didn't (and couldn't) throw them out outright; they had to cancel the contract normally.

    The reason for the cancellation is quoted to be the public image of hosting company Puretec. They are explicitly not responsible for content on sites hosted by them, so the decision was made voluntarily. If the content had been illegal (judged by German law), a hosting company must take it down as soon as they learn of it being illegal.

    Generally, ISPs find themselves between a rock and a hard place: they want business, but if one customer's content offends other customers, they are in danger of losing those customers' business. Of course, taking down sites or content will put them in danger of losing business from people who don't like that...

    --
    -- H. Wilker
  148. Iron-clad TOS by The+Monster · · Score: 1
    If I'm lucky I'll get a computer illiterate judge who thinks "MP3 format file" is some kind of arcane technical jargon that no ordinary person could be expected to understand.

    If you were the Half Price lawyer how would you explain this to the judge?

    #include<ianal.h>

    Since the TOS (Respondent's Exhibit "1") spells out that Half Price is the sole judge of violations, I'd explain to the judge that it's the plaintiff's burden of proof to show that my client had abused its discretion somehow. [The Florida Supremes wouldn't hear this one, because the TOS gives Kentucky jurisdiction.] But that would be after I made a motion to dismiss on the grounds that plaintiff could show no damage, given the fine print: emphasis mine

    11.1. USE OF THE COMPANY'S SERVICES AND PRODUCTS IS AT CUSTOMER'S SOLE RISK. NEITHER THE COMPANY NOR ITS EMPLOYEES, AGENTS, RESELLERS THIRD PARTY INFORMATION PROVIDERS, MERCHANTS LICENSERS OR THE LIKE, MAKE ANY WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, THAT THE COMPANY'S SERVICES AND PRODUCTS WILL NOT BE INTERRUPTED OR BE ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MIGHT BE OBTAINED FROM THE USE OF THE COMPANY'S SERVICES AND PRODUCTS OR AS TO THE ACCURACY, OR RELIABILITY OF ANY INFORMATION SERVICE OR MERCHANDISE CONTAINED OR PROVIDED THROUGH THE COMPANY'S SERVICE, UNLESS OTHERWISE EXPRESSLY STATED IN THIS AGREEMENT. THIS INCLUDES LOSS OF DATA, WHETHER RESULTING FROM DELAYS, ON DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY THE COMPANY AND ITS EMPLOYEES OR OTHER CAUSES.
    Then, if the judge somehow decided that damages could still exist, they'd be quite limited:
    11.2. THE SOLE CUMULATIVE LIABILITY OF THE COMPANY FOR ALL CLAIMS MADE BY THE CUSTOMER, OR ANY OTHER PARTY, REGARDLESS OF FORM, INCLUDING ANY CAUSE OF ACTION BASED ON CONTRACT, TORT OR STRICT LIABILITY, SHALL NOT EXCEED THE TOTAL AMOUNT OF ALL FEES AND CHARGES PAID TO THE COMPANY BY THE CUSTOMER
    Plaintiff's attorney already having advised him of this, there wouldn't be enough of a judgement to pay the attorney, so the case doesn't even get to a judge in the first place.


    --------------------
    SVM, ERGO MONSTRO.

    --

    [100% ISO 646 Compliant]
    SVM, ERGO MONSTRO.

  149. RE: Getting around it all by Weasel286 · · Score: 1

    Although this individual is upset, he sisn't read his terms of service. PLUS, so long as the disk space is "owned" by the ISP, the ISP can do WHATEVER they want with the data on their disks (this is an unfortunate fact, which I have yet to hear anyone challenge successfully in a court of law). Anyways, when MP3s started becoming a hot item a few years ago, I came upon MANY web-sites offering MP3 files, but with extentions like .ZIP or .3PM so that you had to rename them after dl. Most of those sites explained that their ISP didn't want the hits from MP3 dl's or streaming MP3s. So, tell your friends that they can always just change the extention of the file name to get around matters like this. Just my $0.02...

    --
    "The box said 'Ready for Windows 95/98/NT or better.' So I installed Linux..."
  150. How to police this... by American+AC+in+Paris · · Score: 2
    Well, there's a simple solution for how to respond to this sort of treatment:

    Switch ISPs, immediately, and fire off a letter to the old ISP explaining what you have done, why you have done it, and why you will go out of your way to tell others to never use their service. If the ISP is a local outfit, you'll likely get a response, apology, and possibly even a rather favorable re-subscription offer if your letter is well thought-out and well-written. If it's a national ISP, chances are you won't get any response at all (beyond the form auto-mail). Of course, chances are equally good that the ISP woun't take any corrective action whatsoever to accomodate your needs (and may just continue deleting your files at will), so regardless of whether or not you put ripples in the pond, you're better off leaving.

    Now, if your local selection of ISPs is too limited for this approach, and you're quite serious about being able to put your files in place, pay the local office a visit in person. If you can, get an appointment; otherwise, just go on in and ask to see the person in charge. The Internet is a wonderful thing, but it can't beat the influence of a visit in person. Show them that you exist, are serious about your content, and expect service from them, and even if it's a national ISP, you'll stand a good chance of at least getting -some- form of response.

    $ man reality

    --

    Obliteracy: Words with explosions

  151. Re:AUP -- filtering ports? by acceleriter · · Score: 1

    Interesting thread--thanks! Nice to see that most of the prospective Network Nazis&trade work for schools and corporations, and not so many for ISP's. Decided already that if my ISP starts that crap, I can live without a connection. If I want restrictions, I'll use one of the free dialups like NetZero. At least I would get the service I'm paying for.

    --

    CEE5210S The signal SIGHUP was received.

  152. geocities by nuclear_w · · Score: 1

    Geocities does things like this too. They automatically deleted a file on my site called mp3.html .. all it was, was a list of my MP3's that I made using Winamp. Dumb.

  153. How to defend yourself? by Boston99 · · Score: 1

    Going to court is not really an option, nor for me, neither for most people I know: I'm not going to pay those exorbitant lawyer fees.

    It all boils down to: RULE 1="the one who can afford the lawyers will win." I don't agree with such rules.

    Fortunately, such kind of rules don't apply indiscriminately in cyberspace. It's rather: RULE2="the one who can make your servers crash and burn will win."

    So, I'm counting on cybermobs and hackers to bring down anyone who wants to play by RULE1 by enforcing RULE2.

    We can't count on the legal system to defend our rights. Only the second amendment can.

  154. mp3 has become synonymous with piracy by Justin+Goldberg · · Score: 1

    I think this hosting company assumes that _any_
    file with a .mp3 extension is a bootleg copy of
    commercial music.

  155. they could have saved the files offline by Justin+Goldberg · · Score: 1

    I mean really, is it too much to ask to save files that possibly
    contraband in their eyes offline temporarily?
    I guess their money is more important than their customers.

  156. Domain squatters? by Justin+Goldberg · · Score: 1

    from their uptime graph, I found a website called www.timewarnerroadrunner.

  157. Plain and simple by JurriAlt137n · · Score: 1

    No. An ISP should not be allowed to do this, plain and simple. A website I've been actively contributing to carries MP3's of our band. If we want to distribute our music over the web then we distribute our music over the web. If our ISP deleted those MP3's I'd sue their ass off. I'm sure I can come up with something. Destruction of intellectual property and highly priced art should do the trick. I mean, deleting an MP3 of (fill in what you consider to be music legend) is the nearly the same thing as carving up the Mona Lisa. The only difference is that the Louvre doesn't have any backups of the Mona Lisa on a Zipdrive.(as far as I know)...

    --

    People replying to my sig annoy me. That's why I change it all the time.
  158. Author by H*rus · · Score: 1

    In author-law ISP's fall in the same category as Publishers. This means they are not responsible for anythink there authors/ users publish.

    Normaly mp3's bring in a lot of trafic. Thus the ISP's can charge you more. So, I don't see why they would want to delete your mp3 files.
    "Only two things are infinite, the universe and human stupidity, and I'm not sure about the former."

    --

    - if you love something, set it free; if it doesn't come back, hunt it down and kill it
  159. This happens a lot by skywlker · · Score: 1
    This has happened to me before.. A year or two ago I had a personal site on xoom. I had a page on there that had some quotes from songs that I happen to like. Instead of being a bastard, and posting short (less than 20 second) clips of th songs in .wav format, taking up all my webspace, then signing up for more accounts to store the files, I encoded them into mp3's, to save space and speed up download time. (this was back when they gave you 25 megs). Well, one day I went to access my site, and it was gone, my account was deleted. After a few emails back and forth, they said I had violated the agreement, so they had terminated my account (without warning.. grrr). So after a few more emails, they told me that I was "trafficing illegal software, known as 'warez'". So I guess they consider short mp3 clips, automaticly warez.. No testing the files to see what they are, no contacting me, just termination.

    Things like this really anger me. I am tired of isps, corporations, or groups, thinking that mp3's are illegal. An mp3 is simply a compression format for a sound file. When will they get, that mp3's are NOT illegal.. sigh.

    I guess I'm just tired of isp's flexing their muscles. I had my flashcom dsl terminated without warning for running a site, after FIVE days of trying to get a hold of the guy responsible for canceling my account, I finally found out that it was because of a server, and was told that I had violated the eula, although, I had not once been told that a eula existed, or had I never agreed to anything.. But of course, they had me by my balls.. oh well..

    Ennui

    --

    Ennui
    "I walk in the air, between the rain, through myself an

  160. ISPs and administration by prototype · · Score: 1
    As pointed out, the TOS for this ISP clearly says "4.1.5. The storage and distribution of MP3 format files via the Company network is prohibited." So, the user has nothing to complain about having his files deleted if this was the policy when he signed up for an account. Of course, nobody reads the TOS' and it's a whole 'nuther can of worms if they changed the TOS after he signed up and didn't inform him.

    Also, someone mentioned zipping up the files means that they're not in error now because the format changed. No. The format of the MP3 hasn't changed, it's still an MP3 not matter if it's zipped, tar'd, rar'd or otherwise packaged up. The only way you could get around this was to convert the MP3s to WAV format or something, since the TOS is very specific about the file format. This might beg the question, what if I write a game and package it up but it uses MP3 files for music. Am I allowed to distribute it on an ISP that doesn't allow the distribution of MP3 files? Hard to say.

    I think the main guffaw here is that the ISP should have the courtesy to email the user informing him of what happened and why. Otherwise, an unsuspecting user could think his site was hacked or something. Of course, the ISP doesn't have any requirement to do this and any ISP that doesn't wouldn't be my ISP for long.

    liB

  161. A Bad TOS Listing by slack1661 · · Score: 1

    This is not specifically related to a particular type of files but it sure could open the door for any ISP to scan for and remove any content based not on the file-type but the content. Read this and see for yourself what a bad TOS looks like. BTW, this ISP is RoadRunner owned by Time-Warner - if you don't like this type of TOS and don't want to see more like it then think about the AOL - Time-Warner merger.

    --
    Thanks,

    Shawn M. Thomas
    Information Technology Specialist
  162. Re:Seriously... (Not intended as flamebait, but al by Milkyman · · Score: 1

    Even though it is clearly stated in the terms of service there is still something wrong with this policy. I know geocities and other free web hosters do not allow files with the extension .mp3, I am sure for them it is more of a bandwidth/storage issue but this guy is paying for his hosting and there is clearly nothing illegal about his mp3s. To unilaterally assume that any mp3 is illegal is wrong no matter what their terms of service say. He should definitly switch hosting companies.

  163. Whats rights do us user's have? by rebelcool · · Score: 1
    With the internet becoming more and more of a necessity (like phone service), what rights do we users have? In the past 2 months alone, my ISP has:

    A. Disconnected my service because I ran a tiny experimental webserver (transferring ~1 (yes, ONE!) megabyte a day)

    B. Blocked all access to napster.com, including the www address.

    In both cases, I received no notice of action taken (though in the webserver case a tech guy did call me the next day, i stated my case and they have let me run the server since then). In fact, they even denied they had blocked napster.com for 2 weeks after no one could access it any longer. So I'm wondering, what rights do we as user's have against having our service limited? Is it legal for an ISP to tell me what software I can and cannot run on my computer, granted that it doesnt impede their network in any way? I live in a dorm in case you're wondering, so options are limited on changing service, though I full intend on installing a cable modem once I find the time to make an appointment.

    --

    -

  164. Money is the best resource by hokie93 · · Score: 1

    Since they are hosting websites for money, there are probably 2 reasonable ways that you can fight this: 1. Check the license/terms that you sgned up under. There's probably some clauses that prevent you from posting illegal material and gives them rights to delete any such material. Unless they have specific mentions of mp3, this shoudn't apply since they were your own material. In that case, its probably a breach of contract since they removed them. With legal action or the threat of such, at least you could get your money back for the hosting. (Note: if the mp3 that you made contain music samples of copyrighted material, you may not be able to use this.) 2. Go elsewhere. Check out other hosting sites and their terms and conditions to make sure they don't have such an assinine policy of automatically deleting MP3s.

    --
    Don't read this sig cause it's not worth it.
  165. Not just 'no'... by Firefly1 · · Score: 1

    ...but 'absoloutely no'. No sane service agreement should ever allow the host/ISP to crawl through a subscriber's space and remove things at will and with nothing in the way of notice. Such arbitrary power is far too open to abuse, period. On the flip side of the coin, neither should the host/ISP be held legally responsible for whatever its subscribers make available.

    --
    - White Knight of the Order of Mihoshi Enthusiasts
  166. Depends on the AUP, if there is one by Zocalo · · Score: 1
    The only possible way an ISP should be able to do a blanket erase of .MP3s is if they clearly state in their Acceptable Use Policy or similar "MP3 hosting is not permitted and all such files will be removed", or words to that effect.

    There is a very big grey area here though; the whole copyrighted music issue and who is going to get the legal grief, namely the ISP. If the MP3s are copyrighted files to one of the studios, whether or not the site owner has bought them, the ISP could, and probably would, be held liable for distribution and sued.

    That said, this specific instance smacks of a knee jerk reaction to the recent MP3 related litigation by the ISP to me. Obviously copywrited files that are freely available for all and sundry probably should be scrubbed for legal reasons, but even so an ISP really needs to send the site owner an email requesting that they either cease and desist or provide the necessary reassurances that the files are legally able to be there.

    There is a very slippery slope the ISP is on here with all sorts of potential connotations; free speech, data protection, censorship... If this had happened to me I'd be looking for a new ISP pronto and shouting about it as well.

    --
    UNIX? They're not even circumcised! Savages!
  167. AUP -- filtering ports? by imipak · · Score: 1
    OK, mp3s breach this hoster's AUP. Fair enough, you sign on the line, that's what you get - they're within their rights (and you can go elsewhere if you don't like it.)

    But how about the analagous situation where ISPs or network (transit) providers who choose to filter ports 137/139? All this does is prevent clueless people leaving their windows machines' default SMB shares open to the world, right? Helps prevent nasty DoS attacks, pisses off kiddies, etc, can only be good, yes? Uncontroversial, right?

    Think again... (lengthy nanog thread)
    --
    If the good lord had meant me to live in Los Angeles

  168. Also note... by cmowire · · Score: 1

    Also note that trying to get around the MP3 ban by zipping the files will just piss off the ISP more and incur the threatened $300 fee.

    Plus, you might fall into the more than 20% download category with a ZIP file.

    However, any other form of digital audio, including MP2 audio, is OK. So that's an effective workaround.

    It's pretty simple. Half-Price hosting is budget hosting. They want to sell you the cheapest hosting that most people can be happy with without going bankrupt. Policing sites that have a lot of file and MP3 downloads is annoying, because 85% of those sites will probably have something illegal on them anyways.

    So the only other option than switching to a different ISP is probably politely talking to them and seeing if you can set up an alternate plan where you pay $x per month extra and they let you keep the MP3s up.

    I'm glad that my ISP doesn't delete my MP3s or software. (Begins knocking furiously on wood)

  169. Insane??? by bigbro · · Score: 1

    Is it not completely insane that a service provider (one who supposedly 'provides' a 'service') can dictate that they refuse to deal in one of the standard file formats of the WWW? What if I take an action against people stealing (say) a copy of some book I've written. Do all ISPs just wipe every .pdf and .doc file they see on their drives.

    Looks like a shortsighted 'solution' will ruin the standards upon which the whole WWW is based.

    Think I'll set up an ISP which randomly deletes .html files. You know you can have illegal copyrighted information stored in them...

    -->Gar

    --
    Gareth 'bigbro' Eason : "Big Brother Is Watching You!"
  170. It's their turf by Maleclypse · · Score: 1

    The reality of it is that you probably signed something somewhere when agreeing to use their service that they had complete control of the material you posted on their space. Now while I don't think they should do that the ISP generally has the right of way as far as most courts would go. However you the consumer has the power of O' Mighty Dollar and can really stick it to them by organizing boycotts of their service and going to a different ISP. Really this isn't that effective unless you have a genuine complaint many people would share. But, you can always try.

    --
    Written from The House of the Venerable and Inscrutable Colonel
  171. Read the TOS by mikethegeek · · Score: 1

    If the TOS says you can't have ANY files in the .mp3 format at all on your site, they have the right to do what they are doing.

    However, I kind of doubt this, they probably have in their TOS that you can't have any illegal COPYRIGHTED audio/video files. They are simply ASSUMING (and you know what that means) that all .MP3 files are illegal. This is not the case... The gentleman in question had a very legitimate reason to have .MP3 files of his on-air work, and .MP3 is the most bandwidth efficient high quality audio format there is.

    Can you do anything about it? Yes, you could if their TOS didn't specifically prohibit MP3 files at all, as this is breach of contract (they are denying you service they promised to give in exchange for what you agreed to). But that means getting a lawyer and suing, and with today's generation of clueless corporate-party hand in their pocket judges, you still may not get what you want even IF the TOS is on your side.

    Better to switch to a more reputable ISP that doesn't use bots to delete stuff from user accounts. Any ISP that does that automatically without actually determining if the files are infringing don't give a shit about it's customers. You should take your buisness elsewhere, and encourage others to do so. Let the market put them out of business like they should be.

    --
    === The price of freedom is eternal vigilance
  172. Legally, they can by ramoutar · · Score: 1

    ISP's by law can do whatever they want to your site. It is after all their computer...But traditionally they've stayed away from editing the contents of a users homepage. Because if they set themselves up as an editor of their user's content then they become legally liable for the user's content. I.E. if I decide to create a web page on Half-Price Hosting (that was the name of the ISP right?) filled with child pornography then Half-Price can also now be taken to court by the gov't because they've already establlished themselves as an editor of user content by deleting mp3s. That's why ISPs don't USUALLY do that sort of thing...they stay out of more legal trouble that way...Does any of this make sense?

  173. Re:no by KLASSYKAT417 · · Score: 1

    Why not just don't patronize ISP's that do this.Many do not.The offenders would change or go out of business.

  174. In a more general sense... by WckrSpgt · · Score: 1

    This is what makes me nervous about online file storage and services. Who says what is allowable? What happens when private files get deleted? Is anyone responsible? Who do you trust?

  175. If MP3's should be allowed by Culex · · Score: 1

    Well, I think it would depend on what the contract is with the provider, if it states in the TOS that all mp3's would be deleted, then they have the right to do such a thing and the person who put's mp3's on there should know better. However if it doesn't say in the TOS that they will automatically erase certain files w/ certain extensions without you knowing it, then wouldn't it fall under violation of Contract? Usually the contract would state the company assumes no responsibility for material you store, but unless they state they will do otherwise I'm sure it would be deemed illegal for them to do so.